2002 FORD CROWN VICTORIA Problems & Recalls

..

..

..

Driving down the roadway at 55 mph a spark plug in cylinder 2 blow out. The car started making a popping noise and started to lose power. After a while the car shut off. The car was able to restart and be driven home. Upon inspection by a mechanic they found the spark plug had came dislodged and sho...

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO MAKE A TURN, THE TURN SIGNALS AND HEADLIGHTS FAILED TO WORK, EXCEPT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED THAT THE TAIL LIGHTS DID NOT WORK AND THE DASHBOARD WAS BLACKED OUT. ...

Mileage: 38,000

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO MAKE A TURN, THE TURN SIGNALS AND HEADLIGHTS FAILED TO WORK, EXCEPT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED THAT THE TAIL LIGHTS DID NOT WORK AND THE DASHBOARD WAS BLACKED OUT. ...

Mileage: 38,000

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLAMPS DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA C...

Mileage: 197,000

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH AND PROCEEDING TO STOP AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHER...

Mileage: 81,218

I HAD DRIVEN UP A STEEP MOUNTAIN DIRT ROAD TO SERVE SOME LEGAL PAPERS, AFTER REACHING THE TOP, I CONTINUED DOWN THE OTHER SIDE TO THE ADDRESS I WAS LOOKING FOR. I THOUGHT I STARTED SMELLING SOMETHING BURNING, IT SMELLED ELECTRICAL. WHEN I ARRIVED AT THE ADDRESS, I STOPPED THE CAR AND SHUT IT OFF WHI...

Mileage: 132,421

TL** THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER AND PASSENGER SEAT BELT BECAME UNLATCHED SPORADICALLY. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V227001 (SEAT BELTS...

Mileage: 50,000

BOUGHT THE CAR FROM A FELLOW FRIEND HE ADVISED ME THAT THE CAR HAS HAD A ISSUE WITH THE STEERING WHERE THE STEERING WHEEL HAS PLAY TO IT AND ITS VERY DANGEROUS WHEN I DRIVE OVER 50MPH IM SCARED I MAY CRASH CAUSE THE CAR MOVES LEFT TO RIGHT, AND THE ABS BRAKES HAVE A PROBLEM THE BRAKE JUMP WHEN I HIT...

Mileage: 120,898

BOUGHT THE CAR FROM A FELLOW FRIEND HE ADVISED ME THAT THE CAR HAS HAD A ISSUE WITH THE STEERING WHERE THE STEERING WHEEL HAS PLAY TO IT AND ITS VERY DANGEROUS WHEN I DRIVE OVER 50MPH IM SCARED I MAY CRASH CAUSE THE CAR MOVES LEFT TO RIGHT, AND THE ABS BRAKES HAVE A PROBLEM THE BRAKE JUMP WHEN I HIT...

Mileage: 120,898

POWER STEERING STARTED CATCHING AND COULDN'T TURN THE STEERING WHEEL SMOOTHLY. HIT A CURB WITH MY TIRE AND ALMOST HIT ANOTHER CAR. STILL JAMMING BUT I DON'T HAVE ENOUGH MONEY TO TAKE IT INTO A DEALERSHIP. HELP! *TR

Mileage: 138,000

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE STEERING FAILED AND THE WHEEL BECAME TIGHT. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE DRIVER'S SEAT BELT CAME UNDONE. THE CONTACT RE-SECURED THE SEAT BELT AND THE FAILURE RECURRED. THE CONTACT HAD TO PURCHASE A SEAT BELT EXTENSION IN ORDER TO KEEP THE SEAT BELT BUCKLED. THE VEHICLE WAS ...

Mileage: 40,800

POWER WINDOWS FRONT ELECTRIC WHEN YOU TOUCH REAR WINDOW BUTTON THE DRIVERS WINDOW GOES DOWN. *TR

POWER WINDOWS FRONT ELECTRIC WHEN YOU TOUCH REAR WINDOW BUTTON THE DRIVERS WINDOW GOES DOWN. *TR

THE ENGINE STALLED WHILE DRIVING, FOR NO APPARENT REASON. DRIVER (MY RETIRED MOTHER, AGE 72) HAD TO GET CAR OFF ROAD AND RESTART CAR TO CONTINUE. THE POWER STEERING DISABLED WHEN THE CAR ENGINE STALLED. THIS HAS HAPPENED MULTIPLE TIMES (2-3) OVER THE PAST MONTH, AND THE LOCAL FORD DEALERSHIP CANN...

Mileage: 40,134

I HAD BEEN DRIVING 250 MILES OR SO AND DROVE DOWN A LONG WINDING INCLINE, AS THE ROAD FLATTENED OUT I HEARD A NOISE FROM THE ENGINE COMPARTMENT. THE NOISE SOUNDED LIKE A HOLE IN THE FIRST PART OF THE EXHAUST SYSTEM. I FOUND A SAFE PLACE TO PULL OVER AND TURNED OFF THE VEHICLE. THERE WAS A SLIGHT ODO...

Mileage: 116,954

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 TO 50 MPH ON NORMAL ROAD CONDITIONS PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE "ABS" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE DRIVER WAS ABLE TO COAST INTO THE EMERGENCY LANE. THE WARNIN...

Mileage: 120,000

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 TO 50 MPH ON NORMAL ROAD CONDITIONS PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE "ABS" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE DRIVER WAS ABLE TO COAST INTO THE EMERGENCY LANE. THE WARNIN...

Mileage: 120,000

1. WHILE DRIVING ,LED CIRCUITBOARD ,( UNDER DASHBOARD)BURNED UP EMITTING SMOKE INTO THE PASSENGER COMPARTMENT. IT BURNED A ONE INCH HOLE IN THE CIRCUITBOARD PLASTIC COVER . 2. FAILURE,THE PART BURNED UP, IT MAY HAVE BURNED BEFORE ALSO,BECAUSE WE HAVE HAD A BURNING SMELL BEFORE. 3. CAR WAS PARKED,TU...

Mileage: 153,400

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO HESITATE AND VIBRATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE W...

Mileage: 67,425

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO HESITATE AND VIBRATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE W...

Mileage: 67,425

WHILE DRIVING THE LOW BEAMS WENT OUT ON CAR,20 MINUTES LATER HIGH BEAMS WENT OUT. ALL OTHER LIGHTS WORK PROPERLY, HEADLIGHTS HAVE NOT WORKED SINCE. CURRENTLY IN THE PROCESS TO REPLACE PART. *TR

JUST CRUISING THROUGH A PARKING LOT ON MY WAY INTO WORK AND HAD A SPARK PLUG BLOWOUT. DAMAGED THE SPARK PLUG COIL AS WELL. HAD TO BUY A NEW COIL, AND A HELICOIL KIT TO RE-TAP THE SPARK PLUG HOLE. *TR

Mileage: 118,000

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT OPENED THE HOOD, BUT IT FAILED TO OPEN AUTOMATICALLY. HE PLACED HIS HAND ON THE FENDER AND THE HOOD SUDDENLY FELL AND SLAMMED DOWN ON HIS HAND. THE CONTACT SUSTAINED SEVERAL BRUISES, CUTS, AND BLISTERS. THE VEHICLE WAS NOT TAKEN TO THE ...

Mileage: 56,000

2002 FORD CROWN VICTORIA LEFT REAR WHEEL SEPARATED FROM THE VEHICLE. *KB THE VEHICLE WAS DAMAGED AS A RESULT OF THE WHEEL COMING OFF. OHIO TRAFFIC CRASH REPORT# 10-89-0577. *JB

2002 FORD CROWN VICTORIA LEFT REAR WHEEL SEPARATED FROM THE VEHICLE. *KB THE VEHICLE WAS DAMAGED AS A RESULT OF THE WHEEL COMING OFF. OHIO TRAFFIC CRASH REPORT# 10-89-0577. *JB

TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE TIRES ON HIS VEHICLE CONSTANTLY DEFLATE. THE MECHANIC STATED THAT THERE WAS A LEAK OUTSIDE OF THE RIMS AND THAT THE FAILURE WAS CAUSED BY THE RIMS AND NOT THE TIRES. THE MECHANIC WAS UNABLE TO REPAIR THE RIMS. THE CURREN...

Mileage: 15,000

FRONT END CRASH WITH 2002 FORD CROWN VIC ON INTERSTATE 95 IN BALTIMORE COUNTY MARYLAND. THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVERS SIDE AIR BAG DID NOT. PRIOR TO THIS ACCIDENT THIS MORNING THERE HAD NOT BEEN ANY INDICATION THAT THE AIR BAG SYSTEM HAD ANY PROBLEMS. THE DAMAGE WAS THE RIGHT FRON...

Mileage: 97,500

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONTACT TRIED TO DISENGAGE THE CRUISE CONTROL AT THE STEERING WHEEL. WHEN THAT DID NOT WORK, THE BRAKE WAS APPLIED. THE VEHICLE ACCELERATED AND THE BRAKE WOULD NOT STOP THE VEHICLE. THE VEHICLE CRASHED INT...

Mileage: 33,180

SUDDEN FAILURE OF FRONT SUSPENSION SYSTEM CAUSED COLLAPSE OF SUSPENSION MAKING THE CAR UNCONTROLLABLE AND AFTER COMING TO A STOP, IMMOBILE. RIGHT FRONT WHEEL TURNED INWARD AT THE FRONT UPON FAILURE AND LEFT FRONT WHEEL REMAINS POINTING STRAIGHT AHEAD. RIGHT FRONT WHEEL ALSO SHIFTED TOWARD THE RE...

Mileage: 84,500

AIR BAG DID NOT DEPLOY ON DRIVERS SIDE OF CAR AFTER COLLISION, CHEST INJURES RESULTED, CAR TOTALED. *JB

Mileage: 37,041

WHILE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 48,000

REPLACED SPARK PLUGS AT 75000 MILES WITH BOSCH PREMIUM PLUGS. APPROXIMATELY 3 MONTHS LATER SPARK PLUG NUMBER 7 (3RD FROM FRONT ON PASSENGER SIDE) BLEW OUT, CAUSING DAMAGE TO THE CYLINDER THREADS. HELICOIL WAS INSTALLED AND NEW SPARK PLUG INSTALLED. APPROXIMATELY 3 MONTHS LATER SPARK PLUG NUMBER 6...

Mileage: 75,000

RECALL 03V279000 SUBJECT: STEEL WHEELS: AFTER HAVING ALL THE WHEELS REPLACED THE CONSUMER NOTICED THAT THE REAR WHEELS WERE CRACKED. WHILE DRIVING THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE WHEELS WERE CRAC...

DURING A FRONT END VEHICLE COLLISION AT 40 MPH, THE FRONT AIR BAGS DID NOT DEPLOY. THE CONSUMER SUFFERED MINOR INJURIES. PLEASE PROVIDE MORE INFORMATION. *JB

Mileage: 13,000

DURING HIGHSPEED INTERSTATE HIGHWAY TRAVEL WITH CRUISE CONTROL ENGAGED, EVERY TIME CAR HIT A SHARP BUMP IN THE ROAD, THE CRUISE CONTROL WOULD DISENGAGE CAUSING UNEXPECTED DECELERATION, CAUSING DANGEROUS SITUATION FROM HIGHSPEED TRAFFIC APPROACHING FROM BEHIND. THIS IS A CONTINUEING, ONGOING PROBLEM....

Mileage: 17,200

WHILE BRAKING, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONSUMER HAD TO SHIFT TO NEUTRAL TO DECELERATE THE VEHICLE. THIS PROBLEM HAPPENED THREE TIMES. *AK *JB

Mileage: 22,000

WHILE PARKING VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTITING FROM DRIVE. AS A RESULT THE CONSUMER'S VEHICLE COLLIDED WITH TWO OTHER VEHICLES WHICH DAMAGED FRONT END. *AK *SCC

Mileage: 25,000

COMPLAINT REGARDING COUNTY OF TUOLUMNE CALIFORNIA SHERIFF'S DEPARTMENT FOUR NEW CROWN VICTORIAS.*MR (NAR) *CB

FLEET OF 15 POLICE CARS, CROWN VICTORIA HAD THE FRONT BRAKE, ROTORS AND PADS REPLACED EVERY 20,000 MILES. THERE IS A PREMATURE WEAR OF BRAKE PARTS. DEALER NOTIFIED. PLEASE SUBMITTED OTHERS VIN#.

Mileage: 20,000

FLEET OF 15 POLICE CARS, CROWN VICTORIA HAD THE FRONT BRAKE, ROTORS AND PADS REPLACED EVERY 20,000 MILES. THERE IS A PREMATURE WEAR OF BRAKE PARTS. DEALER NOTIFIED. PLEASE SUBMITTED OTHERS VIN#.

Mileage: 20,000

FLEET OF 15 POLICE CARS, CROWN VICTORIA HAD THE FRONT BRAKE, ROTORS AND PADS REPLACED EVERY 20,000 MILES. THERE IS A PREMATURE WEAR OF BRAKE PARTS. DEALER NOTIFIED. PLEASE SUBMITTED OTHERS VIN#.

Mileage: 20,000

WHEN STARTING THE VEHICLE A NOISE WAS HEARD COMING FROM THE FUEL TANK AREA. DEALER FOUND A LEAK IN THE NECK OF THE FUEL TANK WHICH LEAKED GASOLINE ONTO THE TIRES, AND THE REAR DRIVER'S SIDE BRAKES. ALSO, FUEL PUMP WAS FAULTY. *AK

WHEN STARTING THE VEHICLE A NOISE WAS HEARD COMING FROM THE FUEL TANK AREA. DEALER FOUND A LEAK IN THE NECK OF THE FUEL TANK WHICH LEAKED GASOLINE ONTO THE TIRES, AND THE REAR DRIVER'S SIDE BRAKES. ALSO, FUEL PUMP WAS FAULTY. *AK

DROVE CAR THROUGH LARGE WATER PUDDLE AND ACCESSORY DRIVE BELT CAME OFF. *AK

Mileage: 12,000

THE CONSUMER WAS CONCERNED WITH THE GAS TANK PROBLEM WITH THE 2002 CROWN VICTORIA. THE SERVICE MANAGER TOLD THE CONSUMER THAT THE CIVILIAN VEHICLES, AS OPPOSED TO THE POLICE AND TAXI MODELS, WERE NOT OF THE SAME DESIGN THUS NOT SUBJECT TO THE GAS TANK PROBLEM. *MR *SCC *NLM

PARKESBURG BOROUGH POLICE DEPARTMENT VEHICLE. THE RIMS ON THE VEHICLE CRACKED WHICH CAUSED THE RIGHT FRONT TIRE TO DEFLATE. PLEASE PROVIDE DETAILS.*AK

THE BRAKE PEDAL AND GAS PEDAL WERE DESIGNED TOO CLOSE TOGETHER, WHICH CAUSED THE CONSUMER TO PRESS THE ACCELERATOR INSTEAD OF THE BRAKE PEDAL. *JB

LOWER RIGHT BALL JOINT FAILURE UNDER NORMAL OPERATION. *JB

Mileage: 7,456

THE CONSUMER STATED THAT FORD REFUSED TO INSTALL A PLASTIC SHIELD AROUND THE GAS TANK TO PREVENT THE FIRE HAZARD THAT EXISTS IN THESE VEHICLES. MR SCC

STEERING VIBRATES. *NLM

Mileage: 1,304

THERE WAS A CONCERN ABOUT FORDS INTENT TO ADDRESS THE GAS TANKS. THE CONSUMER HAD REQUESTED INFORMATION IN REFERENCE TO FORD SHIELDING THE GAS TANKS. SCC *JB

REPLY TO CONCERN THAT PRIVATELY OWNED CROWN VICTORIA VEHICLE'S WILL NOT RECEIVE SAME RETROFIT SERVICE DETAILED IN THE CLOSURE RESUME FOR SQ01-014. SENT A COPY OF THE CLOSING RESUME AND A VOQ FOR FUTURE USE. *SCC *JB

THE FORD CROWN VICTORIA'S WAS INVOLVED IN NUMEROUS COLLISIONS. *AK *JB

DO YOU HAVE REASEARCH REGARDING REAR VIEW MIRRORS IN CARS, FIELD OF VIEW, DISTORTION OF OBJECTS IN MIRRORS, ETC. THIS IS FOR A RESEARCH PROJECT. THANK YOU.

DO YOU HAVE REASEARCH REGARDING REAR VIEW MIRRORS IN CARS, FIELD OF VIEW, DISTORTION OF OBJECTS IN MIRRORS, ETC. THIS IS FOR A RESEARCH PROJECT. THANK YOU.

FORD CROWN VICTORIA POLICE INTERCEPTOR SAFETY. TS

THE CONSUMER IS CONCERNED THAT THE FUEL TANK MAY EXPLODED IF THE VEHICLE IS INVOLVED IN REAR END COLLISION. *SCC

CONSUMER STATES PURCHASED VEHICLE ON 09/17/02. SAW NEWS REPORT REGARDING FUEL TANK COLLISION EXPLOSION. CONTACTED MFR WHO ADVISED ONLY MAKING MODIFICATIONS FOR VEHICLE BEING USED IN A POLICE FLEET. NLM *YH

CONSUMER PAID FOR ABS BRAKES, AND THE VEHICLE CAME WITH STANDARD BRAKES. DEALER STATED IT WAS A MISPRINT. CONSUMER FEELS VEHICLE MAY NOT STOP PROPERLY IN AN EMERGENCY.*AK

CONSUMER COMPLAINS OF A DEFECT AND VIBRATION IN THE DRIVE SHAFT ASSEMBLY. THE DRIVE SHAFT ASSEMBLY HAS BEEN REPLACED TWICE AND THE DIFFERENTIAL ASSEMBLY WITH NO FAVORABLE RESULTS. *JG

CONSUMER COMPLAINS OF A DEFECT AND VIBRATION IN THE DRIVE SHAFT ASSEMBLY. THE DRIVE SHAFT ASSEMBLY HAS BEEN REPLACED TWICE AND THE DIFFERENTIAL ASSEMBLY WITH NO FAVORABLE RESULTS. *JG

VEHICLE HAS STANDARD BRAKES, BUT CONSUMER PAID FOR ABS BRAKES. CONTACTED DEALER, AND THEY STATED IT WAS A TYPOGRAPHICAL ERROR. *AK CONSUMER IS REQUESTING A REFUND OR A NEW VEHICLE.*YH

WHILE DRIVING 2 MPH AND WITHOUT WARNING, VEHICLE ACCELERATED ON ITS OWN ABOUT 15 MPH, RESULTING IN AN ACCIDENT. DEALER HAS BEEN NOTIFIED ABOUT PROBLEM ON OTHER OCCASIONS, AND VEHICLE HAS NOT BEEN SERVICED.*AK *YH

WHILE TRAVELING ON HIGHWAY BRAKE PEDAL PULSATES AND VEHICLE VIBRATES.*AK

STEERING WHEEL/COLUMN IS NOT PARALLEL TO THE DRIVER. IT IS SLANTED SO THAT YOUR LEFT HAND IS FORWARD OF YOUR RIGH HAND,THEREBY GIVING THE PRECEPTION THAT YOU ARE AIMED/DRIVING TOWARD THE RIGHT SIDE OF THE ROAD. CHECKED ALL CROWN VICTORIA'S ON DEALER LOT AND THEY HAD SIMILIAR SETUP AND IN SOME VEHI...

FORD HAS STOPPED INSTALLING SPLASH SHIELD (P/N FSVY*8327*A) UNDER MOTOR OF CROWN VICTORIA. THIS CAUSES THE FAN BELT TO COME OFF WHEN IT IS RAINING. CAR LOSES ALL ACCESSORIES INCLUDING POWER STEERING/ ALTERNATOR, AND WATER PUMP. CAR CAN NOT BE DRIVEN OVER 4 BLOCKS DUE TO OVERHEATING. THIS WILL PL...

BRAKES OPERATE ERRATICALLY, WHEN APPLYING BRAKES THEY ARE HARD TO PRESS AND PEDAL DOES NOT MOVE. *AK *JG