High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH AND PROCEEDING TO STOP AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MANIFOLD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,218.
TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH AND PROCEEDING TO STOP AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MANIFOLD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,218.
THE ENGINE STALLED WHILE DRIVING, FOR NO APPARENT REASON. DRIVER (MY RETIRED MOTHER, AGE 72) HAD TO GET CAR OFF ROAD AND RESTART CAR TO CONTINUE. THE POWER STEERING DISABLED WHEN THE CAR ENGINE STALLED. THIS HAS HAPPENED MULTIPLE TIMES (2-3) OVER THE PAST MONTH, AND THE LOCAL FORD DEALERSHIP CANNOT REPLICATE THE PROBLEM AND IS UNABLE TO CORRECT IT. ON ANOTHER OCCASION THERE WAS A THUMPING NOISE AND THE CAR SLOWED CONSIDERABLY, BUT THEN PICKED BACK UP AGAIN. THE "ENGINE HEAT/THERMOMETER" LIGHT HAS FLASHED ALSO, BUT THE ENGINE TEMPERATURE HEAT IS NORMAL. I CONSIDER THIS A VERY DANGEROUS SITUATION FOR MY MOTOR IF IT WOULD HAPPEN IN A HEAVILY CONGESTED, HIGH TRAFFIC AREA AND COULD CAUSE A VEHICLE CRASHES. IT IS A VERY STRESSFUL SITUATION.
THE ENGINE STALLED WHILE DRIVING, FOR NO APPARENT REASON. DRIVER (MY RETIRED MOTHER, AGE 72) HAD TO GET CAR OFF ROAD AND RESTART CAR TO CONTINUE. THE POWER STEERING DISABLED WHEN THE CAR ENGINE STALLED. THIS HAS HAPPENED MULTIPLE TIMES (2-3) OVER THE PAST MONTH, AND THE LOCAL FORD DEALERSHIP CANNOT REPLICATE THE PROBLEM AND IS UNABLE TO CORRECT IT. ON ANOTHER OCCASION THERE WAS A THUMPING NOISE AND THE CAR SLOWED CONSIDERABLY, BUT THEN PICKED BACK UP AGAIN. THE "ENGINE HEAT/THERMOMETER" LIGHT HAS FLASHED ALSO, BUT THE ENGINE TEMPERATURE HEAT IS NORMAL. I CONSIDER THIS A VERY DANGEROUS SITUATION FOR MY MOTOR IF IT WOULD HAPPEN IN A HEAVILY CONGESTED, HIGH TRAFFIC AREA AND COULD CAUSE A VEHICLE CRASHES. IT IS A VERY STRESSFUL SITUATION.
I HAD BEEN DRIVING 250 MILES OR SO AND DROVE DOWN A LONG WINDING INCLINE, AS THE ROAD FLATTENED OUT I HEARD A NOISE FROM THE ENGINE COMPARTMENT. THE NOISE SOUNDED LIKE A HOLE IN THE FIRST PART OF THE EXHAUST SYSTEM. I FOUND A SAFE PLACE TO PULL OVER AND TURNED OFF THE VEHICLE. THERE WAS A SLIGHT ODOR OF NATURAL GAS AS THIS VEHICLE IS FUELED WITH NATURAL GAS. AFTER THE ODOR PASSED, I OPENED THE HOOD TO FIND THAT THE #2 IGNITION COIL MOUNT WAS BROKEN, AND THE COIL AND SPARK PLUG ASSEMBLY WERE LOOSE IN THE SPARK PLUG WELL. MY INITIAL THOUGHT WAS THE SPARK PLUG HAD LOOSENED AND EJECTED. I ATTEMPTED TO RE-INSTALL THE SPARK PLUG BUT THE THREADS IN THE CYLINDER HEAD WERE INEFFECTIVE. THE SPARK PLUG HAD BLOWN OUT OF THE CYLINDER HEAD. I HAVE SUBSEQUENTLY FOUND OUT THAT THIS IS NOT AN UNCOMMON DEFECT FOR THESE FORD ENGINES. THE REPAIR INVOLVED REAMING AND TAPPING THE SPARK PLUG HOLE AND PLACING AN INSERT IN THE HOLE. THE SPARK PLUG COIL HAD TO BE REPLACED TOO. THE REPAIR COST WAS $450 AND THE REPAIR SHOP WARNED THAT THIS MAY HAPPEN AGAIN. THIS IS A DESIGN DEFECT THAT COULD POTENTIALLY BE DANGEROUS UNDER DIFFERENT CIRCUMSTANCES. IF I WAS NOT ABLE TO STOP IN A SAFE PLACE FAIRLY QUICKLY, THERE COULD HAVE BEEN MORE FUEL AIR MIXTURE ACCUMULATION UNDER THE HOOD AND SINCE THE SPARK PLUG WAS STILL OPERATIVE, AN IGNITION SOURCE WAS PRESENT TOO. *TR
I HAD BEEN DRIVING 250 MILES OR SO AND DROVE DOWN A LONG WINDING INCLINE, AS THE ROAD FLATTENED OUT I HEARD A NOISE FROM THE ENGINE COMPARTMENT. THE NOISE SOUNDED LIKE A HOLE IN THE FIRST PART OF THE EXHAUST SYSTEM. I FOUND A SAFE PLACE TO PULL OVER AND TURNED OFF THE VEHICLE. THERE WAS A SLIGHT ODOR OF NATURAL GAS AS THIS VEHICLE IS FUELED WITH NATURAL GAS. AFTER THE ODOR PASSED, I OPENED THE HOOD TO FIND THAT THE #2 IGNITION COIL MOUNT WAS BROKEN, AND THE COIL AND SPARK PLUG ASSEMBLY WERE LOOSE IN THE SPARK PLUG WELL. MY INITIAL THOUGHT WAS THE SPARK PLUG HAD LOOSENED AND EJECTED. I ATTEMPTED TO RE-INSTALL THE SPARK PLUG BUT THE THREADS IN THE CYLINDER HEAD WERE INEFFECTIVE. THE SPARK PLUG HAD BLOWN OUT OF THE CYLINDER HEAD. I HAVE SUBSEQUENTLY FOUND OUT THAT THIS IS NOT AN UNCOMMON DEFECT FOR THESE FORD ENGINES. THE REPAIR INVOLVED REAMING AND TAPPING THE SPARK PLUG HOLE AND PLACING AN INSERT IN THE HOLE. THE SPARK PLUG COIL HAD TO BE REPLACED TOO. THE REPAIR COST WAS $450 AND THE REPAIR SHOP WARNED THAT THIS MAY HAPPEN AGAIN. THIS IS A DESIGN DEFECT THAT COULD POTENTIALLY BE DANGEROUS UNDER DIFFERENT CIRCUMSTANCES. IF I WAS NOT ABLE TO STOP IN A SAFE PLACE FAIRLY QUICKLY, THERE COULD HAVE BEEN MORE FUEL AIR MIXTURE ACCUMULATION UNDER THE HOOD AND SINCE THE SPARK PLUG WAS STILL OPERATIVE, AN IGNITION SOURCE WAS PRESENT TOO. *TR
TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO HESITATE AND VIBRATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND STATED THAT THERE WAS AN INTERNAL COIL SHORTAGE. THE MISFIRE CYLINDER 5, COIL PACK, AND SPARK PLUGS WERE REPLACED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE AND THE MISFIRE CYLINDER 7, COIL PACK, AND SPARK PLUGS WERE REPLACED AT THAT TIME. THE FAILURE MILEAGE WAS 67,425 AND CURRENT MILEAGE WAS 68,045. UPDATED 03-27-09 *BF UPDATED 03/31/09.*JB
TL*THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE BEGAN TO HESITATE AND VIBRATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND STATED THAT THERE WAS AN INTERNAL COIL SHORTAGE. THE MISFIRE CYLINDER 5, COIL PACK, AND SPARK PLUGS WERE REPLACED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE AND THE MISFIRE CYLINDER 7, COIL PACK, AND SPARK PLUGS WERE REPLACED AT THAT TIME. THE FAILURE MILEAGE WAS 67,425 AND CURRENT MILEAGE WAS 68,045. UPDATED 03-27-09 *BF UPDATED 03/31/09.*JB
JUST CRUISING THROUGH A PARKING LOT ON MY WAY INTO WORK AND HAD A SPARK PLUG BLOWOUT. DAMAGED THE SPARK PLUG COIL AS WELL. HAD TO BUY A NEW COIL, AND A HELICOIL KIT TO RE-TAP THE SPARK PLUG HOLE. *TR
JUST CRUISING THROUGH A PARKING LOT ON MY WAY INTO WORK AND HAD A SPARK PLUG BLOWOUT. DAMAGED THE SPARK PLUG COIL AS WELL. HAD TO BUY A NEW COIL, AND A HELICOIL KIT TO RE-TAP THE SPARK PLUG HOLE. *TR
COMPLAINT REGARDING COUNTY OF TUOLUMNE CALIFORNIA SHERIFF'S DEPARTMENT FOUR NEW CROWN VICTORIAS.*MR (NAR) *CB
COMPLAINT REGARDING COUNTY OF TUOLUMNE CALIFORNIA SHERIFF'S DEPARTMENT FOUR NEW CROWN VICTORIAS.*MR (NAR) *CB
DROVE CAR THROUGH LARGE WATER PUDDLE AND ACCESSORY DRIVE BELT CAME OFF. *AK
DROVE CAR THROUGH LARGE WATER PUDDLE AND ACCESSORY DRIVE BELT CAME OFF. *AK