2003 FORD CROWN VICTORIA Exterior Lighting Problems

The contact's father owns a 2003 Ford Crown Victoria. The contact stated that the headlamps would flash and failed to turn on or to turn off as intended. The contact stated that the failure initially occurred intermittently, but the headlights had become completely inoperable. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting), which described the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.

The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the contact became aware that both headlights were inoperable. The contact stated that the headlights failed to function properly and had become inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

When driving at night and early mornings my head lights and tail lights will randomly go out when my light switch is set to automatic. I can turn it on manually and then I have head lights and brakes but no running tail lights. Which is a major problem and safety hazard.

A COUPLE OF YEARS AGO WHILE ON VACATION 200 MILES FROM HOME WITH MY FAMILY THE HEADLIGHTS SUDDENLY WENT OUT. AFTER A LITTLE INSPECTION I FOUND WE STILL HAD FLASH TO PASS HIGH BEAMS. THE NEXT DAY (JULY 3RD) I WENT TO THE LOCAL DEALER AND THE PARTS HOUSES AND NO ONE HAD A REPLACEMENT. AS A FORMER USAF JET ENGINE MECHANIC I WENT BACK TO THE CAMPER AND FOUND A WIRING DIAGRAM. I FIGURED OUT IT WAS A PROBLEM WITH THE LIGHTING CONTROL MODULE. I TOOK IT APART AND REPLACED THE DEFECTIVE RELAY. WE FINISHED OUR VACATION AND I SOON FORGOT THE ISSUE. I RECEIVED A RECALL NOTICE FOR THE MODULE AND TOOK IT TO THE DEALERSHIP FOR REPLACEMENT. I WAS INFORMED BY THE SERVICE MANAGER THAT SINCE I HAD REPAIRED THE PART FORD WOULD NOT TAKE IT BACK SO THEY COULD NOT HELP ME. I HAD THE SNEAKING FEELING I WAS BEING LIED TO. I WENT HOME AND RESEARCHED THE RECALL. I FOUND THE REPAIR DOES NOT EVEN INVOLVE REPLACING THE PART BUT TAPS INTO THE WIRING BEFORE THE MODULE. I CALLED FORD CORP AND WAS TOLD THEY DID NOT UNDERSTAND WHAT I WAS TALKING ABOUT AS THEY WEREN'T A TECHNICIAN BUT THEY STOOD BY THEIR DEALERS DECISION. I DON'T FEEL THAT I SHOULD BE PUNISHED FOR DOING WHAT IT TOOK TO GET MY FAMILY HOME SAFELY. I HOPE YOU CAN HELP ME WITH THIS PROBLEM

Mileage: 200,000

ON APRIL 14TH 2017 A RECALL WAS ISSUED (RECALL ID = 264137) ON 2003-2005 FORD CROWN VICTORIA'S MANUFACTURED OCTOBER 3RD, 2001 THROUGH AUGUST 2ND, 2005. NHTSA CAMPAIGN # = 15V861000. THE RECALL WAS ON THE AFFECTED COMPONENT, EXTERIOR LIGHTING, HEADLIGHTS. I HAVE A FORD CROWN VICTORIA THAT WAS MANUFACTURED IN MAY OF 2002 THAT HAS THE EXACT SAME ISSUE. YET WHEN I CONTACT FORD ABOUT THE ISSUE THEY SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WORKING WITH A MAJOR AUTOMOBILE COMPANY PREVIOUSLY IN HONDA OF AMERICA, I TRIED TO UNDERSTAND WHY YET FOUND NO RELIABLE ANSWERS. I'VE BEEN HAVING THIS ISSUE FOR MULTIPLE YEARS WHERE MY HEADLIGHT WILL COME ON AND JUST SHUT OFF WHILE DRIVING.

Mileage: 120,000

I BOUGHT THE CAR A FEW MONTHS BACK. THE HEADLIGHTS WORKED JUST FINE AT FIRST, THEN STARTED EITHER NOT TURNING ON OR WOULD SHUT OFF WHILE GOING DOWN THE ROAD. THEY WILL NOT TURN BACK ON BY FLIPPING THE LIGHTS ON THERE IS NOTHING YOU CAN DO. ONLY THING YOU CAN DO IT WAIT A FEW HOURS AND HOPE THEY TURN BACK ON.

Mileage: 108,000

DASH LIGHTS AND HEADLIGHTS ON WHEN DRIVING DOWN ROAD ON DARK NIGHT, THEN DASH LIGHTS WENT OUT - COULDN'T SEE SPEEDOMETER OR GEAR INDICATOR. THEN HEADLIGHTS WENT OUT, BUT DASH LIGHTS CAME BACK ON. THIS HAPPENED SEVERAL TIMES WHILE DRIVING THE 25 MILES HOME. TRIED LOOKING UNDER THE HOOD AND MAKING SURE ALL CONNECTIONS WERE GOOD, THEY SEEMED TO BE. IN CASE SOMETHING GOT WET IN THE RAIN I WAITED SEVERAL DAYS TO TRY AGAIN, THEN TRIED IT TODAY - THE SAME THINGS HAPPENED ON THE STREET NEAR MY HOME.

Mileage: 90,000

DRIVING AT NIGHT AND THE LIGHTS WILL CUT OFF I HAVE PULL THE BRIGHT LIGHT LEVER AND HOLD IT ON SO THAT THE LIGHTS WOULD STAY ON OTHER WISE I HAVE NO LIGHTS AT ALL. IF I START THE CAR AND THE LIGHT SWITCH IS ON AUTO ONLY THE PARKING LIGHTS WILL COME ON. NEVER HAD THIS PROBLEM BEFORE IT JUST STARTED ABOUT A MONTH AGO AND SOME DAYS THE LIGHTS WILL COME ON AND SOME DAYS THEY WILL NOT

Mileage: 106,142

FORD DEALERSHIP WONT FIX SAFTEY ISSUES RECALLS

DRIVING MY VEHICLE HOME FROM WORK AT NIGHT GOT PULLED OVER BECAUSE I HAVE NO TAIL LIGHTS . THE LIGHTING CONTROL MODULE THAT WAS PUT IN FROM THE RECALL IS BAD AND NOW FORD SAYS ITS NOT UNDER WARRANTY AND I HAVE TO PAY FOR IT MYSELF. WHY EVEN HAVE A RECALL OR ISSUE A RECALL AND FIX SOMETHING IF YOU'RE NOT GOING TO FIX IT IF IT'S STILL MESSED UP LEAVING CONSUMERS SCREWED

Mileage: 159,000

MY HEADLIGHTS DON'T WORK UNTIL EVER NOW & THEN THE ONLY ONE THAT WORK IS THE RUNNING LIGHTS 🤨 I WAS TOLD THAT IT WAS A RECALL ON THE HEADLIGHT CONTROL MODULE BUT IT WASN'T ON MY VEHICLE 🤦🏾‍♀️ I JUST DON'T UNDERSTAND CAUSE I HAVING PROBLEMS WIT MY 3003 LIKE OTHER PPL 🤷🏾‍♀️

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WERE FAULTY AND THE TURN SIGNALS DID NOT WORK. AS A RESULT, THE CONTACT COULD NOT DRIVE THE VEHICLE AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LB SMITH FORD (1100 MARKET STREET, LEMOYNE, PA 17043-1423, 717-761-7600), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE VEHICLE'S AGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

RANDOM LOSS OF PARK LAMPS WHILE DRIVING INCREASING REAR-END COLLISION RISK. HEADLIGHTS ARE OPERATIVE AND WORKING. HEADLIGHT RECALL WAS PERFORMED BY RAMEY FORD. 15S39. I PAID LABOR COSTS AND HAS BEEN DIAGNOSED BY FORD AS THE LIGHTING CONTROL MODULE BEING THE PROBLEM. FORD WILL REPLACE THE MODULE AT NO COST ONLY IF IT AFFECTS HEADLIGHT FUNCTION. AFTER FURTHER CONTACTING FORD RELATIONS HELP LINE, FMC DOES NOT SEEM TO CARE ABOUT THE MATTER OF THE SOLDER JOINTS CRACKING FOR PARK LAMPS. I HAVE HAD MULTIPLE TRAFFIC STOPS OVER THIS MATTER ALL VERBLE DUE TO ME KICKING THE LIGHTING CONTROL MODULE TEMPORARILY CORRECTING THE ISSUE. DASH LIGHTS ILLUMINATE, THINKING PARK LIGHTS ARE WORKING WHEN THEY ARE NOT. I HAVE ATTACHED A PHOTO OF THE PROBLEM.

Mileage: 210,000

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT TOOK THE VEHICLE TO FORD OF DALTON (LOCATED AT 925 SHUGART RD, DALTON, GA 30720, (706) 278-1151) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE LIGHTING CONTROL MODULE WAS INOPERABLE PRIOR TO THE VEHICLE BEING REPAIRED. AFTER THE REPLACEMENT OF THE LIGHTING CONTROL MODULE, THE FAILURE REMAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

Mileage: 150,000

LOSS OF PARK LAMPS WHILE DRIVING/PARKED NOT KNOWING IT. WHEN THE ISSUE OCCURS THE VEHICLE LOOKS TO HAVE DRIVING RUNNING LIGHTS TYPE OPERATION WHEN IT DID NOT COME WITH THAT OPTION. MY DASH STAYS ILLUMINATED. KICKING THE LIGHTING CONTROL MODULE LOCATED UNDER THE DASH (ABOVE RIGHT FOOT) CAN MAKE THE LIGHTS COME ON FOR A TIME FRAME THAT VARIES BY TEMP AROUND THE UNIT. SEASON COLD/HOT CLIMATE DOES AFFECT HOW IT PERFORMS (AC/HEAT DOES PLAY A ROLE). I HAVE NO TAIL LIGHTS WHEN THE PROBLEM OCCURS. I HAVE HAD THE HEADLIGHT RECALL PERFORMED (SIMILAR ISSUE) THAT STATES THE HEADLIGHTS MAY GO OUT DRIVING AND THE LCM WOULD BE REPLACED FREE OF CHARGE. I HAVE PAID A DIAGNOSTIC FEE AT RAMEY FORD FOR A VERDICT OF A FAULTY LCM. I HAVE SPOKEN TO FORD RELATIONS OVER THE PHONE ABOUT THE MATTER AND GOT NOWHERE AND STILL HAVE TO FOOT THE DIAGNOSTIC FEE. TO ME IT SOUNDS LIKE FORD KNOWS THEY FAIL BUT WILL NOT COVER IT UNLESS ITS HEADLIGHT OPERATION. MY VEHICLE IS A SAFETY CONCERN AT NIGHT TO OTHERS. FEEL FREE TO CONTACT ME IF YOU HAVE ANY FURTHER QUESTIONS.

Mileage: 212,000

MY HEADLIGHTS DIM IN AND OUT WHILE DRIVING AND MY WHEEL STUDS HAVE POPPED OFF TWICE.

Mileage: 165,000

I HAVENT RECIEVED A NOTICE TO REPAIR MY VEHICLE

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HARRELSON FORD IN CHARLOTTE, NORTH CAROLINA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS STOPPED WORKING PERIODICALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BRINSON FORD LINCOLN LOCATED AT 2970 STATE HIGHWAY 31 E ATHENS, TX 75752 903-676-5200) WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE MANUFACTURER NEEDED TO AUTHORIZE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. UPDATED 08/24/17*LJ THE CONSUMER STATED A LOCAL MECHANIC DETERMINED THE DEALER INSTALLED THE HEADLIGHTS INCORRECTLY. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

Mileage: 117,000

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NEWINS FORD IN BAYSHORE, NY 11706) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/18/17*LJ *CN

NHTSA RECALL 16V-861 THE LIGHTING CONTROL MODULE (LCM) HAS PROBLEM. THE HEADLIGHTS ARE NOT EQUAL.

Mileage: 2

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING, THE PARKING LIGHTS AND HEADLIGHTS ILLUMINATED AND SHUT OFF ON SEVERAL OCCASIONS. THE CONTACT HAD TO MANUALLY TAP THE LIGHTING CONTROL MODULE FOR THE LIGHTS TO ILLUMINATE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.

Mileage: 198,000

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HEADLIGHTS WILL NOT TURN ON AND SOMETIMES CUT OFF WHILE DRIVING AND WANT CUT BACK ON

TAKATA RECALL I HAVE RECALL LETTER FROM FORD JANUARY 2016 VHTSA RECALL 15V-861. FORD SENT ME TO DEALER IN EARLY 2016 AND DEALER SAID PARTS NOT AVAILABLE. FORD SENT ME TO DEALER IN MAY 2016 PARTS NOT AVAILABLE. CALLED FORD IN DECEMBER 2016 SAID PART WILL BE IN EARLY 2017. STILL WAITING.

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HELLO I WAS INFORMED THAT MY VEHICLE THE 03 CROWN VICTORIA HAD A RECALL ON THE LIGHTING CONTROL MODULE WHICH HAS NOT BEEN REPLACE IN MY CAR BUT FORD IS UNWILLING TO GIVE PART TO FIX

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TAKATA RECALL. THE HEAD LIGHT DO NOT WORK. I CANNOT USE MY CAR AT NIGHT TIME FOR ALMOST 2 YEARS. IT HAPPENED IN 2012 AND I FIXED IT THAT TIME, UNFORTUNATELY, IN SUMMER 2015 THE SAME PROBLEM CAME BACK AGAIN.

NHTSA RECALL 15V861000 STILL NOT ACTED ON. FORD MOTOR COMPANY SAID IN JANUARY 2016 THEY'D NOTIFY ME WHEN PART AVAILABLE SO I COULD SET AN APPOINTMENT WITH THE DEALER. NO SUCH LETTER HAS COME TO DATE.

SAFETY RECALL NOTICE 15S39 DATED JANUARY 2016. ACCORDING TO FORD CUSTOMER SERVICE, FORD IS DESIGNING A NEW PART. I SERIOUSLY DOUBT THIS. IT'S BEEN 6 MONTHS! IF I EXPERIENCE A PROBLEM, I SHOULD HAVE FORD INSTALL A NEW DEFECTIVE PART.

FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM

WHILE TRAVELING DOWN THE INTESTATE AT NIGHT AT APPROXIMATELY 65 MPH MY HEADLIGHTS WENT OUT. I DID NOT HAVE AN ACCIDENT AS A RESULT OF THIS FAILURE. THE LIGHT CONTROL MODULE WAS DEFECTIVE. I REPLACED THE LIGHT CONTROL MODULE. FORD REFUSED TO REIMBURSE ME FOR THE REPAIR BECAUSE A FORD DEALER DID NOT DO THE REPAIR. I SAVED OVER $300.00 BY DOING THE REPAIR MYSELF. THE REPLACED MODULE HAD TO BE REPLACED AGAIN IN JAN 2016.

Mileage: 95,000

I BOUGHT MY FORD CROWN VIC 3 YEARS AGO PAID 6000 DOLLARS, WITHIN TWO WEEKS THE WINDSHIELD WIPERS STOPPED WORKING, THEN THE TRANSMISSION WENT OUT COST ME 2500, THEN HORN WOULD GO OFF AND WOULD NOT TURN OFF TILL I PULLED THE POSITIVE BATTERY CABLE OFF. TWO WEEKS LATER THE BLINKERS STOPPED WORKING, THEN THE LIGHTING CONTROL MODULE STARTED MAKING A LOUD BEEPING SOUND, THEN MY HEADLIGHTS AND TAIL LIGHTS STOPPED WORKING. I REVIVED A RECALL LETTER FROM FORD AND IT SAYS TAKE MY CAR TO FORD DEALERSHIP AND THEY WOULD FIX IT FREE OF CHARGE. I WENT TO DEALERSHIP AND THEY SAID I HAD TO PAY 85 DOLLARS TO CHECK AND SEE IF THE LIGHTING MODULE WAS BAD OR NOT IF IT WAS THEY SAID THEY WOULD REPLACE IT FOR FREE, BUT THERE COULD BE ADDITIONAL COST TO PAY AND I WOULD NOT GET MY 85 DOLLARS BACK NO MATTER WHAT. I HAVE A SMALL BUSINESS OF MY OWN, AND IF I SOLD SOMETHING THAT DID NOT WORK I WOULD FEEL BAD AND WOULD HAVE TO FIX OR REPLACED IT OR BE SUED.WHAT CAN I DO MY NAME IS [XXX] MY EMAIL ADDRESS IS [XXX] AND MY PHONE NUMBER IS [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 74,000

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR A SECOND OPINION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 215,000.

Mileage: 215,000

I WAS DRIVING HOME LATE ONE NIGHT AND THE LIGHTING MODULE WENT OUT LEAVING US OUT IN THE COUNTRY WITH NO LIGHTS. WE WERE JUST DRIVING DOWN A WINDING COUNTRY ROAD. NO STREET LIGHTS, NO WAY TO SEE. WE MANAGED TO GET HOME HOURS LATER. ON 9/22/15 I HAD THE CAR LOOKED AT BY MY MECHANIC AND HE REPLACE THE LIGHTING MODULE FIXING THE PROBLEM. MECHANIC SAID THERE WAS A 15 YEAR WARRANTY ON THIS UNIT AND FORD NEW OF THIS PROBLEM. HE SAID I SHOULD GET REIMBURSED FOR THE PART. ON CONTACTING FORD THEY WILL NOT HONOR THE COST OF THE UNIT EVEN THOUGH IT HAS NOT BEEN 15 YEARS BECAUSE I DID NOT BRING IT TO FORD. THEY ALSO CLAIMED THEY HAVE SENT 2 NOTICES TO MY ADDRESS WHICH IS NOT TRUE. I HAVE LIVED IN THE SAME PLACE FROM BEFORE PURCHASING THE CAR BRAND NEW. 2 ISSUES TO ADDRESS IS #1, THE CLAIMED 15 YEAR WARRANTY NOT HONORED THEY REPORTED TO THE GOVERNMENT AND #2, THE CLAIM OF SENDING OUT LETTERS THAT THEY DO NOT SEND. PLEASE HELP RESOLVE THIS LIGHTING ISSUE AND MONITOR FORDS CLAIM TO SEND OUT LETTERS. *TR

Mileage: 132,000

SEVERE SAFETY ISSUE WITH NO RECALL . . I DRIVE A 2003 FORD CROWN VICTORIA. AS YOU CAN SEE IT'S 13 YEARS OLD. ABOUT 6 MONTHS AGO DRIVING AT NIGHT MY HEADLIGHTS WENT OUT. I PULLED OVER AND JUGGLED THE LIGHT SWITCH ON & OFF. THEY CAME BACK ON. IN THE FOLLOWING MONTHS IT OCCURRED MORE AND MORE OFTEN. PLAYING WITH THE SWITCH DID NOTHING. ONE NIGHT ON I-295 IT HAPPENED AGAIN. ON AN INTERSTATE, WITH AN EXIT 7 MILES AWAY. A SITTING TARGET TO BE HIT AND KILLED. SLOWLY GOT HOME. NEXT DAY TOOK IT TO REPAIR MY SHOP. A COMPUTER THAT CONTROLS ALL LIGHTS WAS DEFECTIVE. SO I ASKED HIM TO REPAIR IT. "NO NEED" JUST TAKE IT TO YOUR FORD DEALER. THEY HAD ISSUED A WARRANTY FOR THIS COMPUTER FOR 15 YEARS. REMEMBER THE CAR IS 13 YEARS OLD. REPLACED. NO COST. SO EVEN THOUGH IT WAS A MAJOR SAFETY PROBLEM, THEY SAID NO NEED FOR RECALL WITH THE 15 YEAR WARRANTY.. THAT MEANS THEY HAD A SAFETY PROBLEM.. HOW MANY PEOPLE DIED? HOW MANY PAID FOR A COSTLY REPAIR? THE AUTO COMPANY WINS AGAIN. NO RECALL ISSUED. MILLIONS $ SAVED. LETS HEAR IT FOR HONEST REPAIR SHOPS ! [XXX] [XXX] JACKSONVILLE FL. 32246 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Mileage: 111,000

WAS DRIVING ON HIGHWAY GOING ABOUT 65 WHEN THE LIGHTS HEADLIGHTS TURNED OFF. TOOK YTO ELECTRICAL MECHANIC SAID IT WAS A BAD HEADLIGHT MODULE . WAS TOLD FORD HAD A RECALL ON THIS. *TR

Mileage: 105,974

I TOOK CAR INTO MILLER FORD, PROVO AFTER RECEIVING RECALL, THEY SAID SWITCH WAS DEFECTIVE. AFTER 4 MONTHS OF NO COMMUNICATION CALLED AND THEY BLAMED FORD, CALLED AND COMPLAINED TO FORD, CASE# [XXX],SAID WOULD GET CALL DIST. MGR. WITHIN 48 HOURS NO CALLS. PROBLEM HEADLIGHTS GO OUT WHILE DRIVING. SIX WEEKS AGO WHILE DRIVING ON DARK ROAD LIGHTS WENT OUT AS A CHILD RAN ACROSS STREET WHILE TRAVELING 45MPH, ALMOST HIT CHILD. THIS IS A SAFETY RECALL THAT FORD IS NOT HANDLING IN A TIME MANNER GIVEN THE SAFETY DEFECT. MAYBE DOT CAN GET THESE NEEDED REPAIRS ORDERED IN A TIMELY MANNER, OR IS A CLASS ACTION LAWSUIT NEEDED TO BRING A NEGLIGENT, UNCARING MANUFACTURER TO DO THE RIGHT THING. IT IS SAD THEY DO A DANGEROUS RECALL THEN FAIL TO FOLLOW THROUGH, I GUESS I CANNOT BUY FROM ANOTHER AMERICAN CAR MANUFACTURER, HAVE 7 OTHER FORDS, BUT PLANNING TO SELL THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 82,000

MY WIFE TRIED TO TURN HER HEADLIGHTS ON AND THEY WOULD MOT GO ON. ALL OTHER EXTERIOR LIGHTS WERE LIT. SHE TRIED SEVERAL TIMES , BUT THEY WOULD NOT COME ON. SHE DROVE HOME USING HER HIGH BEAMS, AS THEY WERE THE ONLY ONES FUNCTIONING. SHE WORKS 125 MILES AWAY AND BROUGHT THE CAR HOME ON THE 23RD. TODAY, THE 26TH, WAS THE FIRST TIME I HAVE HAD TO LOOK AT THEM. I TRIED THEM AND THERE IS NEITHER LOW BEAMS OR HIGH BEAMS NOW. ONLY HIGH BEAMS IN THE "FLASH TO PASS" MODE, WHERE YOU PULL THE TURN SIGNAL ARM BACK. WHILE RESEARCHING THE PROBLEM ONLINE, I CAME ACROSS A LOT OF SIMILAR COMPLAINTS ALL SUGGESTING THE LCM BEING DEFECTIVE OR BROKEN. I ALSO FOUND THIS COMMENT IN PLACE OF AN ACTUAL RECALL BY FORD: "4/172014 *****CUSTOMER SATISFACTION PROGRAM 14N01.... CHECK IT OUT, LIGHTING CONTROL MODULE WILL BE REPLACED OR REIMBURSEMENT MADE IF ALREADY HAD DONE!!!!*****. I WOULD LIKE TO KNOW ABOUT THIS PROGRAM. WE HAVE HAD A DOZEN FORDS SINCE 19984 AND THERE ARE FOUR IN OUR YARD RIGHT NOW. IT SEEMS WE HAVE BEEN LOYAL CUSTOMERS A LONG TIME AND WOULD LIKE A REPAIR DONE THAT IS NOT AN ISOLATED PROBLEM, BUT A VERY DANGEROUS ONE IF THE LIGHT GO OUT WHILE DRIVING.IF THIS IS NOT A RECALL, IT SHOULD BE. BY THE WAY, HAD THE LIGHT SWITCH REPAIRED ON A 1989 CROWN VIC I OWNED AND THE SWITCH WAS MELTED BECAUSE IT WASN'T HEAVY DUTY ENOUGH IN THE WIRING. PROBABLY A RECALL, BUT DIDN'T KNOW ABOUT IT. THANK YOU FOR YOUR TIME. *TR

Mileage: 144,340

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 131,989.

Mileage: 130,000

DRIVING FROM WALMART AND MY HEADLIGHTS WENT OUT WHEN I TURNED MY LEFT DIRECTIONAL NOW AFTER 10 MINS OF HAVING HEADLIGHTS ON THEY TURN OFF ON THEIR OWN. I HAD THIS CAR FOR ALMOST 1 YEAR. *JS

Mileage: 194,000

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT HAD TO USE THE HIGH BEAM. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

Mileage: 104,000

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, BOTH HEADLIGHTS INTTERMITTENLY AND INDEPENDENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

SUDDEN HEADLIGHT FAILURE AT NIGHT ON FREEWAY. REPEATED INTERMITTENT HEADLIGHT FAILURES. THIS IS A VERY DANGEROUS AND POTENTIALLY FATAL FLAW IN THE LIGHTING CONTROL MODULE (LCM). AFTER REVIEWING SIMILAR COMPLAINTS ONLINE IT SEEMS THAT THIS PART IS DEFECTIVE AND OVERHEATS CAUSING FAILURE. IT IS EXPENSIVE TO REPAIR AND FORD OFFERS NO ASSISTANCE ASIDE FROM SELLING AN EXPENSIVE REPLACEMENT PART WHICH HAPPENS TO BE THE SAME DEFECTIVE PART AS WAS ORIGINALLY INSTALLED.

Mileage: 115,000

HEADLIGHTS RANDOMLY QUIT WORKING FOR EXTENDED PERIODS OF TIME. I HAD A MECHANIC INSTALL A NEW LCM (LIGHTING CONTROL MODULE) AND THE LIGHTS NOW WORK BUT IT HAS CAUSED OTHER WIRING PROBLEMS. *TR

Mileage: 130,000

AFTER DARK, WHILE DRIVING ON A DIVIDED STATE HIGHWAY, THE HEADLIGHTS UNEXPLAINABLE TURNED OFF, BUT RETURNED AFTER A COUPLE OF MINUTES OF TURNING THE HEADLIGHT SWITCH ON AND OFF, AND ACTIVATING THE HIGH BEAMS. OVER THE FOLLOWING MONTH, THEY WOULD SOMETIMES FAIL TO COME ON WHEN I TURNED ON THE SWITCH, BUT WOULD COME ON AFTER A FEW MINUTES OF SWITCH JIGGLING, HIGH-BEAM INDICATOR CLICKING AND ROAD VIBRATION. (HIGH BEAMS WOULD, HOWEVER, ACTIVATE IF I HELD THE LEVER BACK AS IF TO FLASH THEM.) THEY ALSO CONTINUED TO FAIL WHILE DRIVING. UNABLE TO FIND A RECALL, AND NO KNOWLEDGE THAT THIS WAS A COMMON PROBLEM, I WAS GOING TO REPLACE THE HEADLIGHT SWITCH. HOWEVER, AFTER RESEARCH, I BECAME AWARE THAT THIS IS A COMMON PROBLEM. THE CAUSE IS A FAILED HEADLIGHT RELAY IN THE LIGHT CONTROL MODULE ("LCM") UNDER THE DASHBOARD, WHICH IS NOT A DEALER SERVICEABLE PART. DEALER REPAIR OF THIS COMMON PROBLEM (SEE THE OTHER COMPLAINTS TO NHTSA) CONSISTS OF REPLACEMENT OF THE ENTIRE LCM PLUS LABOR COSTS. I REPAIRED THE PROBLEM BY REMOVING THE LCM AND REPLACING THE RELAY (APPROXIMATELY $6 FOR THE PART) ON THE PRINTED CIRCUIT BOARD. PROBLEM IS NOW SOLVED - FOR ME. THESE HEADLIGHT RELAYS APPEAR TO BE LACKING IN DURABILITY, NOT DESIGNED FOR EXTENDED OPERATION. *TR

Mileage: 172,000

HEATING AND DEFROST FAILED. FORD SERVICE CO WANTED A $1000 TO LOOK AT IT. I DIDN'T HAVE THEM LOOK AT IT. NOW, I ONLY DRIVE IT IN THE SUMMER MONTHS. THIS VEHICLE HAS AN ORIGINAL 70,000 MILES ON IT AND NOW THE HEADLIGHTS ONLY WORK INTERMITTENTLY. IN 2010 I HAD TO HAVE THE GAS TANK REPLACED. I HAVE READ SEVERAL REPORTS ON 2003 CROWN VIC WITH THE SAME PROBLEMS. I LIVE IN THE SOUTH, LOTS OF RAIN AND HUMIDITY. DEFROST IS A MUST AS WELL AS HEADLIGHTS. I DO NOT UNDERSTAND WHY FORD IS GIVING THE OPTION TO AS TO WHETHER OR NOT THEY WILL FIX THEIR DEFECTS OR PASS THEM ON TO THE CONSUMER. I HAVE A 1995 NISSAN, 140000 MILES. THE BODY IS FALLING APART, BUT THE ENGINE RUNS LIKE A SEWING MACHINE AND ALL THE ELECTRICAL WORKS, EVEN THE WINDOWS. MADE IN THE USA... SAD. *TR

Mileage: 67,000

THIS WAS THE SECOND TIME MY LIGHTS WENT OUT AND WOULDN'T COME BACK ON. I HAD TO DRIVE HOME FROM THE ER AFTER MY DAD WAS ADMITTED HOLDING MY HIGH BEAMS ON. VERY DANGEROUS. THEN THEY WENT OUT AGAIN THIS MORNING ON THE WAY TO WORK I LEAVE AT 230 AM AND AGAIN I HELD MY HIGH BEAMS ON TO DRIVE TO WORK. I CALLED FORD THEY NOTED MY COMPLAINT. YEA NO HELP!!!!! *TR

Mileage: 33,000

LAST TUESDAY, I DROVE FROM SAN JOSE BACK TO ORANGE COUNTY AT 9:00PM AND WHEN I DROVE ON 152 EAST FREEWAY AROUND 9:30PM-10PM SUDDENLY MY HEADLIGHT TURN OFF AT THE CURVE THAT MAKE ME ALMOST FALL DOWN THE HILL. I'M REALLY SCARE AND MY WIFE HAD BEEN CRYING BECAUSE THERE IS NO STREET LIGHT AND I TURN MY CAR FOLLOW THE REFLECT THINGS ON THE ROAD TO KEEP MY CAR ON DRIVING RIGHT THEN BRAKE AND PULL OVER ON THE SIDE OF THE HILL. AFTER THAT HAPPENED I DO SOME RESEARCH AND FIND OUT SO MANY FORD CROWN VICTORIA HAVE THIS DEFECT I WONDER WHY THE FORD COMPANY LOOK THE PEOPLE LIFE IS CHEAP LIKE THAT, THEY SUPPORT TO KNOW THIS ISSUE AND HAVE TO RECALL TO FIX THIS PROBLEM. THERE IS SOME ONE, SOME LAW PROTECT US BY THAT, PLEASE ADVISE ME WHAT SHOULD I DO WITH THAT. THERE IS NO PROBLEM TO FIX THIS ISSUE BUT THE THINGS IS VERY EXPENSIVE AND THE FORD HAVE NO RIGHT TO THIS TO ME AND MY FAMILY. MY CAR IS 2003 FORD CROWN VICTORIA LX, MY SUGGESTION IS WHOEVER OWN THE CROWN VICTORIA SHOULD SIGN THE LAW SUIT TO SUE THEM IF NOT ONE DAY YOU, YOUR WIFE AND YOUR KIDS WILL FALL OUT OF THE MOUNTAIN THEN IT'S TOO LATE. *TR

Mileage: 300

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TR

Mileage: 125,000

DRIVING ALONG INTERSTATE WHEN HEADLAMPS WENT OFF. APPARENTLY THIS IS A KNOWN ISSUE WITH SEVERAL REPORTS BOTH TO NHTSA AND MISC ONLINE SOURCES. OTHER LIGHTS WORK AS EXPECTED. HEADLAMPS WORK SOMETIMES AND SOMETIMES NOT. CLEARLY THIS IS A SAFETY ISSUE THAT COULD HAVE A POTENTIALLY DEVASTATING RESULT. *TR

Mileage: 159,845

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS DURING NIGHT HOURS, THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 140,000. THE DEALER RECOMMENDED REPLACING THE LIGHTING CONTROL MODULE AT A COST OF$ 500 PLUS LABOR. UPDATED 04/24/13

Mileage: 140,000

HEADLIGHTS FAILED FOR THE SECOND TIME ON THIS VEHICLE!!! RAN OFF ROAD IN PITCH DARK. *TR

Mileage: 115,000

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS FAILED AND WOULD NOT RE-ILLUMINATE. THE CONTACT HAD TO LEAVE THE VEHICLE SITTING OVERNIGHT AND THE FOLLOWING DAY, THE LIGHTS STILL WOULD NOT ILLUMINATE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 95,343. UPDATED 11/29/12*LJ THE CONSUMER STATED TWO LATER, THE LIGHTS CAME BACK ON. THE LIGHTS WORKED FINE UNTIL NOVEMBER 7, 2012. HE STATED HE HAD TO PULL AND HOLD THE PASSENGER HIGH BEAM FLASH ARM IN ORDER TO DRIVE HOME. THE LIGHTS CAME BACK ON THE NEXT THE DAY, WHEN THE VEHICLE WAS STARTED. UPDATED 11/29/12

Mileage: 95,343

WHILE DRIVING AFTER DARK THE HEADLIGHTS TURNED THEMSELVES OFF. THE DASH SWITCH WAS SET ON AUTO SO I CHANGED IT MANUAL BUT NO EFFECT. I DROVE WITH THE HEADLIGHT FLASH SWITCH PULLED IN ORDER TO GET HOME. THE LIGHTS WILL CYCLE BACK ON AND THEN OFF AGAIN WITHOUT ANY INPUT FROM ME. WHEN THE LIGHTS ARE OFF IT DOESN'T MATTER WHAT POSITION THE DASH SWITCH IS SET ON. THIS IS A DEFINITE SAFETY ITEM AND SHOULD BE A RECALL BY FORD MOTOR COMPANY. FOR ME TO HAVE A SHOP FIX THIS ITEM WILL COST AROUND $500.00. I FEEL THIS SHOULD BE COVERED BY FORD. *TR

Mileage: 138,500

I HAVE A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR THAT HAS FAULTY LCM THAT CAUSES THE HEADLIGHTS TO TURN OFF (SHORT OUT) WHILE DRIVING. THIS HAS HAPPENED AT LEAST 40 TIMES SINCE I BOUGHT THIS AUTOMOBILE IN FEBRUARY 2012 AND HAS CAUSED ME TO PULLOVER IN DARK DANGEROUS SITUATIONS. I RESEARCHED THE PROBLEM ON THE INTERNET AND THE SOLUTION POINTED TO A FAULTY LCM. I HAD TO BANG ON THE LCM EACH TIME TO GET THE LIGHTS TO TURN BACK ON. THESE LCMS HAVE NEVER BEEN RECALLED EVEN THOUGH THE PROBLEM AND SOLUTION IS ALL OVER THE INTERNET. I'M AFRAID SOMEONE WILL HAVE TO GET HURT OR KILLED IN AN ACCIDENT BEFORE NHTSA WILL FORCE A RECALL. I AM ASKING THAT THIS PART BE RECALLED IMMEDIATELY. THANK YOU *TR

Mileage: 125,649

HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT, NO WAY TO ILLUMINATE THE ROADWAY. HOUR LATER THEY CAME BACK ON. FAILURE CONTINUES INTERMITTENTLY FOR A MONTH NOW LIGHTS DO NOT WORK AT ALL. MAJOR SAFETY ISSUE. HAD MECHANIC REVIEW AND TOLD LCM NEEDED REPLACED, THIS PART FAILURE ALSO CAUSES THE DIGITAL CLIMATE CONTROL TO NOT OPERATE (MEANING NO DEFROSTER, NO HEAT, NO A/C), THE DOME LIGHTS, AND VANITY LIGHTS NOT TO WORK. ONLY WAY TO DRIVE AT NIGHT IS TO HOLD THE FLASH TO PASS ON CONSTANTLY WHICH AGAIN IS A HAZARD WITH BOTH HANDS UNABLE TO BE ON THE STEERING WHEEL. *TR

Mileage: 110,000

LOST BOTH HEADLIGHTS WITH FOR TURNING THEM ON, NO OTHER WAY TO TURN THEM TRY ALL MEANS. WOULD STAY OFF FOR 3 TO 5 TO NEVER RETURN. *TR

Mileage: 73,200

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SUDDENLY STOPPED ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

Mileage: 153,000

HEADLIGHTS SHUT OFF WITHOUT WARNING AND THEN BACK ON THEN OFF. HEADLIGHTS SEEM TO GO OFF WHEN EVER THEY WANT. THIS HAPPENED EARLY IN THE MORNING WHEN IT WAS STILL DARK OUTSIDE. THIS COULD BE A SERIOUS SAFETY PROBLEM. I HAD TO PULL OVER UNTIL IT WAS LIGHT OUTSIDE SO I COULD SEE THE ROAD AND OTHERS COULD SEE ME. *TR

Mileage: 47,839

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW-BEAM HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CONTROL MODULE FOR THE LOW BEAM HEADLIGHTS FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 70,700.

Mileage: 70,700

I RECENTLY BEGAN HAVING HEADLIGHT AND PARKLIGHT/ TAILLIGHT TROUBLE WHEN MY HEADLIGHTS STARTED TO SHUT OFF WHILE I WAS DRIVING. I OWN A 2003 FORD CROWN VICTORIA I STILL HAD MY DASH LIGHTS AND TAIL LIGHTS WORKING. APPARENTLY IT IS SOME SORT OF DESIGN FLAW IN THE LCM AND IT ONLY APPLIES TO THE LOW BEAMS AND CONSTANT ON HIGH BEAM FUNCTION. THE FLASH TO PASS FUNCTION WILL STILL WORK THOUGH WHEN IT WAS MALFUNCTIONING. IT SEEMS TO BE ON THE LCM OR LIGHTING CONTROL MODULE. OR THE BCM. *TR

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.

Mileage: 140,000

THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE LIGHTING CONTROL MODULE WAS REPLACED ONCE AND AT A LATER DATE IT FAILED AGAIN.THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. SEARCH OF THE INTERNET INDICATED THAT THIS PROBLEM HAS BEEN REPORTED NUMEROUS TIMES IN THE MODEL YEAR THAT THE CONTACT DRIVES IN ADDITION TO OTHER MODEL YEARS. THE FAILURE MILEAGE WAS APPROX. 210,655. *TR

Mileage: 210,655

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN BOTH HEADLIGHTS FAILED. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE LIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

THE HEADLIGHTS IN MY 2003 FORD CROWN VICTORIA RANDOMLY TURN OFF AND BACK ON WITHOUT WARNING. THEY CAN STAY OFF FOR HOURS AT A TIME. SOMETIMES THEY ARE OFF, SOMETIMES THEY ARE ON AND USING THE HEADLIGHT SWITCH DOES NOTHING TO CORRECT ISSUE. I TOOK THE VEHICLE TO A FORD DEALERSHIP AND WAS TOLD IT IS THE LIGHTING CONTROL MODULAR WHICH IS GOING TO BE $700 JUST FOR THE PART. ALSO, I PURCHASED AN ADDITIONAL WARRANTY ON THE VEHICLE WHICH IS VALID FOR ANOTHER 7 MONTHS AND THE WARRANTY COMPANY IS TRYING TO DENY THE CLAIM. I CANNOT FIND A RECALL FROM FORD FOR THIS DEFECT. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I HAVE SEEN NUMEROUS POSTINGS FOR THE SAME ISSUE. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS DEFECTIVE PART SINCE CLEARLY IT IS A WIDESPREAD ISSUE AND IS A SAFETY HAZARD WHEN DRIVING AT NIGHT. *TR

Mileage: 70,000

2003 FORD CROWN VICTORIA LIGHTING CONTROL MODULE FAILS WITHOUT WARNING AND CAUSES HEADLIGHTS TO GO OUT. COST TO REPAIR SEEMS TO BE $500. FOR THE MODULE AND $200-300 FOR INSTALLATION. AFTER RESEARCHING THE INTERNET FOR A REASON, IT SEEMS TO BE A VERY COMMON PROBLEM FOR THIS MODULE TO FAIL. *TR

Mileage: 54,000

I OWN A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR, OVER THE LAST SEVERAL MONTHS THE HEADLIGHTS WILL SHUT OFF RANDOMLY. FROM RESEARCHING ONLINE IT SEEMS THIS IS A VERY WIDESPREAD/WELL KNOWN PROBLEM. WHY HASN'T THERE BEEN A RECALL ON THE DEFECTIVE PART? *TR

Mileage: 210,303

LIGHTING CONTROL MODULE (LCM) FAILURE EXACTLY AS DESCRIBED BY OTHERS REPORTING THE SAME PROBLEM. THE LCM HAD TO BE REPLACED AND THE SECOND ONE FAILED AS WELL AND IS CURRENTLY BEING REPLACED. THIS IS AN EXPENSIVE PART AND CAUSES A VERY DANGEROUS SITUATION AS IT HAPPENS INTERMITTENTLY UNTIL IT COMPLETELY FAILS. IT SHOULD BE NOTED THAT THE A/C FAN OPERATION IS ALSO TIED TO THE SAME RELAY THAT FAILS IN THE LCM. FORD CLAIMS THERE'S BEEN NO RECALL ON THIS FAILURE. MY CV IS THE SPORT LX AND HAD UNDER 46000 MILES WHEN IT HAPPENED THE FIRST TIME AND LESS THAN 48000 THE SECOND TIME. OUR OTHER CV OF THE SAME YEAR IS THE DIGITAL MODEL CV. *TR

Mileage: 46,000

2003 CROWN VICTORIA LSX, 41,541 MILES, WELL MAINTAINED. HEADLIGHTS TURNED ON DURING NIGHT DRIVING WILL SHUT OFF ON THEIR OWN WITHOUT NOTICE WHILE VEHICLE IS TRAVELING ALONG THE ROADWAY. NO WARNING. JUST DARKNESS WHERE THERE WAS LIGHT. A VERY DANGEROUS SITUATION THAT FORCES A PULL OFF TO THE SIDE OF THE ROADWAY WITH OR WITHOUT A SHOULDER FOR EMERGENCY STOPPING. THE HEADLIGHTS RETURN TO THEIR ON POSITION WITHOUT DOING ANYTHING MANUALLY TO THE SWITCHES OR IGNITION. TIME FRAME FOR THIS AUTOMATED OFF AND ON OPERATION VARIES. NO SET PATTERN OBSERVED FOR THIS OCCURRENCE. MECHANIC RELATES THAT THE LIGHT CONTROL MODULE, (LCM) WILL NEED REPLACEMENT. FOR A COMPONENT INSIDE THE PASSENGER COMPARTMENT THAT IS NOT EXPOSED TO THE ELEMENTS, ON A VEHICLE WITH UNDER 42,000 MILES, THIS IS AN UNACCEPTABLE OUT OF WARRANTY COST TO BE BORN BY MYSELF AND OTHERS FOR A SAFETY ISSUE THAT SEEMS TO BE CAUSED BY A COMPUTER BOARD RELAY THAT IS DEFECTIVE. THE REPLACEMENT PART IS SEVERAL HUNDRED DOLLARS. I COULD SEE THE HEADLAMPS THEMSELVES BURNING OUT, OR A FUSE, BUT NOT A COMPONENT THAT IS NEEDED TO MAKE THEM LIGHT UP IN THE FIRST PLACE. AS OF THIS TIME, I UNDERSTAND THAT YOUR DEPARTMENT HAS NOT ISSUED A RECALL FOR THIS DEFECTIVE ITEM THAT IS CENTRAL FOR THE SAFE OPERATION OF THIS VEHICLE DURING THE HOURS AFTER DUSK AND BEFORE DAWN. SEEMS THAT THE PROBLEM WAS BUILT INTO THE VEHICLE BY RUNNING THE HEADLAMP CONTROLLER THROUGH A DEFECTIVE CIRCUIT BOARD THAT IS PART OF A OVERLY EXPENSIVE TOTAL PART CALLED THE LCM. NIGHT DRIVING REQUIRES ILLUMINATION PROPERLY CONTROLLED BY THE DRIVER AND VEHICLE SYSTEMS. NOT ROCKET SCIENCE, JUST LIGHTS ON AND LIGHTS OFF WHEN SWITCHED. CONTROL BY THE NIGHT ILLUMINATION SYSTEM TO TOGGLE THE LIGHTS ON AND OFF WHEN THE SWITCH IS IN AN ON POSITION IS A DEFECT THAT MUST BE ADDRESSED. UNTIL IT IS, THE REPLACEMENT PART NEEDED IS ALSO DEFECTIVE. THE ORIGINAL FACTORY PART IS STILL INSTALLED AND MAY BE INSPECTED. AIR AND OIL FILTERS HAVE BEEN REPLACED. *TR

Mileage: 41,541

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 45 MPH, THE HEADLIGHTS FAILED AND RESET THEMSELVES WITHIN SECONDS. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED REPLACING THE RELAY CONTROL MODULE. THE MANUFACTURER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND ANY REPAIRS WOULD BE AT THE EXPENSE OF THE CONTACT. THE VEHICLE WAS LEFT WITH THE DEALER WHERE HE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 105,000. UPDATED 11/12/10 *CN THE CONSUMER STATED THE HEADLIGHTS WOULD FAIL AT TIMES. THE CONSUMER STATED HE TOOK THE LIGHTING CONTROL MODULE APART AND FOUND THE RELAYS THAT CONTROLLED THE HEADLIGHTS MELTED THE SOLDER ON THE CIRCUIT BOARD CREATING AN INTERMITTENT CONNECTION. THE CONSUMER STATED HE COMPARED THE RELAY WITH ANOTHER RELAY AND FOUND HIS RELAY TO BE SIGNIFICANTLY SMALLER. UPDATED 11/24/10

Mileage: 105,000

LIGHTING CONTROL MODULE FAILED, CAUSING LOSS OF HEADLIGHTS. *TR

Mileage: 84,000

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, BOTH OF THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY. WHEN DRIVING OVER A POTHOLE OR BUMPY ROAD SURFACE, THE LIGHTS WOULD OCCASIONALLY ILLUMINATE BUT WOULD FAIL AGAIN WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TURN SIGNAL SWITCH WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE LIGHTING CONTROL MODULE WAS REPLACED AT A LATER DATE AND THE CONTACT DID NOT EXPERIENCE THE FAILURE AFTER THE SWITCH WAS REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 185,000 AND THE FAILURE MILEAGE WAS 179,000.

Mileage: 179,000

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AT NIGHT. THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY, THEY BECAME INOPERATIVE. THERE WAS EXTREME DIFFICULTY WITH VISIBILITY. THE HIGH/LOW BEAM SELECTOR WAS DEPRESSED. THE CONTACT REPLACED THE HEADLIGHTS AND HEADLAMPS LESS THAN A MONTH BEFORE THE REPEATED FAILURE OCCURRED. AN AUTHORIZED DEALER HAS BEEN NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS 108,000. THE CURRENT MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

Mileage: 108,000

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY BETWEEN 55-60 MPH. THE HEADLIGHTS SPONTANEOUSLY TURNED ON AND OFF WITHOUT ASSISTANCE. THE CONTACT REPLACED THE RELAY CONTROL MODULE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS 120,100.

Mileage: 20,000

I HAVE A 2003 CROWN VICTORIA. WHILE DRIVING THE VEHICLE THE HEADLIGHTS WILL TURN OFF AUTOMATICALLY. AFTER SEVERAL MINUTES THE LIGHTS WILL THEN COME BACK ON. *TR

Mileage: 123,000

HEADLIGHTS ON MY 2003 FORD CROWN VICTORIA TURNED OFF WITHOUT WARNING WHILE DRIVING AT NIGHT. MAIN LIGHT SWITCH DOES NOT HAVE AFFECT. ALL OTHER LIGHTS WORK CORRECTLY. UNABLE TO TURN HEADLIGHTS ON. THEY CAME ON AFTER ABOUT 10 MIN. TAPPING LCM SEEMS TO MAKE THE LIGHTS TO TURN ON. IT APPEARS TO BE SAFETY HAZARD.*TR

Mileage: 161,000

FORD CROWN VICTORIA 2003 LIGHT CONTROL MODULE THERMAL-SENSITIVE FAILURE AT NIGHT. HEADLIGHTS FAILED TO SWITCH BACK ON AFTER CAR WAS STOPPED BRIEFLY IN COLD CONDITIONS. UNABLE TO RESTORE HEADLIGHTS IN AUTOMATIC OR MANUAL MODES. HAD TO DRIVE 6 BLOCKS ON PARKING LIGHTS ONLY. SECOND FAILURE REQUIRED THAT CAR BE DRIVEN AT NIGHT WITH MOMENTARY-CLOSURE HIGH BEAM SWITCH MANUALLY ENGAGED TO PROVIDE SOME HEADLIGHTS. THAT EVENING HEADLIGHTS STARTED WORKING AGAIN AFTER CAR PARKED IN WARM GARAGE. ALL OTHER RUNNING LIGHTS OK. CAR TAKEN TO FORD DEALER WHICH REPLACED LCM MODULE FOR $722.00. BOTH EXTENDED REPAIR WARRANTY CARRIER AND FORD CUSTOMER SERVICE REFUSED TO REFUND ANY PORTION OF THE REPAIR. FORD CUSTOMER SERVICE STATED THAT "IF THIS WAS A PROBLEM, THERE WOULD HAVE BEEN A RECALL NOTICE, BUT THERE WASN'T ONE". THIS IS BOTH A COSTLY BURDEN TO THE CONSUMER AND A SAFETY ISSUE. THERE IS NO WAY TO OVERRIDE A SUDDEN LCM FAILURE TO RESTORE HEADLIGHTS, AS THE DASHBOARD HEADLIGHT SWITCH OPERATES THROUGH THE LCM IN ALL MODES. I FIND THAT THE NHTSA JUST CLOSED A CASE INVOLVING 306 FORD LCM FAILURES BETWEEN 2003 AND 2005. THIS PROBLEM CONTINUES AS BOTH A COST BURDEN AND SAFETY PROBLEM, STRONGLY CALLING FOR A REOPENING OF THIS CASE IN BEHALF OF THE CONSUMER. *TR

Mileage: 64,460

TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR. WHILE DRIVING AT NIGHT THE HEADLIGHTS STOPPED WORKING WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHEN IT WAS FOGGY OR RAINING. SOMETIMES THE LIGHTS WOULD TURN BACK ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. SINCE HE COULD NOT LEAVE THE VEHICLE OVER-NIGHT, THE VEHICLE WAS NOT INSPECTED. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 136,435. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

HEADLAMPS TURNED OFF WHILE DRIVING AT NIGHT. THEY STAYED OFF FOR ABOUT 60 SECONDS THEN CAME BACK ON. THIS HAPPENED ABOUT 5 TIMES IN 20 MILE TRIP. *TR

Mileage: 150,000

MY 2003 FORD CROWN VICTORIA'S HEAD LIGHTS DO NOT WORK. EVERY PERSON I HAVE SPOKEN TO WITH SIMILAR CARS HAVE HAD HEADLIGHT FAILURE. THE PROBLEM IS A LCM COMPUTER THAT CONTROLS THE LIGHTS AND IS $500. *TR

Mileage: 51,000

MY NAME IS MATTHEW AND I OWN A 2003 FORD CROWN VICTORIA LX SPORT. IN EARLY JANUARY I HAD A MINOR FRONT END COLLISION WITH A DEER. MY INSURANCE PROVIDER REPLACED A HEADLAMP, PARK LAMP AND A HEADER (FRONT PANEL THAT CONNECTS TO THE GRILLE. IN EARLY FEBRUARY I WAS DRIVING AFTER DARK AND THE HEADLAMPS SHUTOFF, THE PARK LAMPS STAYED ON BUT THE TWO WHITE HEADLAMPS SHUT OFF AND WOULDN'T COME BACK ON. I PLAYED WITH THE SWITCH, HIGH BEAMS AND FINALLY TURNED THE CAR OFF. UPON RESTARTING IT THE CAR THE AUTOMATIC LIGHTS CAME BACK ON. IN THE PAST 6 MONTHS THE PROBLEM HAS GONE FROM A ONCE A MONTH OCCURRENCE TO A PERMANENT PROBLEM TO THE EFFECT THAT THE LIGHTS STAY ON FOR LESS THEN 2 MINUTES AFTER THE CAR IS STARTED. AFTER THAT I MUST HOLD THE WAND BACK TO TURN ON THE HEADLAMPS THE DURATION OF MY DRIVE. THE LIGHTS DO NOT COME BACK ON AT ALL. CONSEQUENTLY IT IS HARD TO DRIVE AND CONTROL SUCH A LARGE CAR WITH ONLY ONE HAND AND I FEEL THAT ITS UNSAFE TO DRIVE A CAR WITH THE CONDITION OF THE HEADLIGHTS. ORIGINALLY I THOUGHT THIS MAY BE A HEADLIGHT SWITCH AND AM IN THE PROCESS OF REPLACING IT BUT MY MECHANIC SAID NOT TO BOTHER BECAUSE IT WAS A LIGHT CONTROL MODULE THAT WAS CAUSING THE PROBLEM....$480.00 FOR A SAFETY PART THAT UNDER NO CIRCUMSTANCES SHOULD HAVE PROBLEMS. I HIGHLY DOUBT THAT HITTING THE DEER RUINED THE MODULE BECAUSE THE PROBLEM DIDN'T START UNTIL A MONTH AFTER I HAD MY ACCIDENT AND THE IMPACT WAS VERY LIGHT. UNFORTUNATELY I'M NOT THE ONLY CROWN VICTORIA OWNER THAT HAS HAD THIS PROBLEM AND THAT MAKES ME WONDER WHY THE FORD MOTOR COMPANY HAS NOT YET ISSUED A RECALL. *TR

Mileage: 114,000

LIGHTING CONTROL MODULE FAILED....HEAD LIGHTS WENT OUT IN DARK ON HWY. UNABLE TO GET LIGHTS ON SAFETY HAZARD. HAD TO USE FLASHER TO APPROACH PULL OFF AREA. STILL UNABLE TO GET LIGHTS ON. FAMILY MEMBER CAME, FOLLOWED TO GET CAR & PASSENGERS TO SAFETY. *TR

Mileage: 111,000

2003 FORD CROWN VICTORIA HEADLAMPS SHUT OFF WHILE DRIVING ON INTERSTATE AT 70 MPH WAS TOLD BY FORD MOTOR COMPANY NO RECALL EXISTS FOR (LCM) UNIT {LIGHTING CONTROL MODULE} THAT IS DEFECTIVE AND HEADLAMPS CAN GO OFF AT ANYTIME & WILL NOT WORK IN MANUAL OR AUTOMATIC OPERATION POSITIONS, THIS COULD LEAD TO A SERIOUS ACCIDENT! *TR

Mileage: 129,365

WHILE DRIVING DOWN THE ROAD, WITH MY 10 MONTH OLD SON IN BACK, MY HEADLIGHTS TURNED OFF RANDOMLY AS I WAS GOING AROUND A SHARP CORNER, I SLAMMED MY BRAKES ON IN ORDER TO NOT GO OFF ROAD, BUT STILL ENDED UP WITH TWO TIRES OFF ROAD. I CANNOT DRIVE AT NIGHT, AND AFTER DOING RESEARCH FOUND THAT THERE IS A LIGHTING CONTROL MODULE ISSUE, THINKING THAT THIS IS A SAFETY HAZARD I FIGURED THAT FORD WOULD HAVE A RECALL ON IT, WENT ON THEIR SITE AND THEY SAID I DO NOT HAVE ANY RECALLS LISTED FOR MY CAR, AND THE REPAIR WILL COST ME 300+. *TR

Mileage: 112,000

I HAVE HAD THE HEADLIGHTS GO OUT WHILE DRIVING ON 3 OCCASIONS. IF I PULLED BACK ON THE FLASH TO PASS BRIGHT LIGHT LEVER, THE LIGHTS WOULD STAY ON AS LONG AS I HELD THE LEVER BACK. TURNING THE LIGHT SWITCH TO AUTO TO THE LEFT OR ALWAYS ON TO THE RIGHT DID NOT TURN THE LIGHTS BACK ON. STOP THE CAR SHUT IT OFF AND TURN BACK ON AFTER A MINUTE MAY START THE LIGHTS BURNING AGAIN. HEADLIGHTS IN THESE INSTANCES DID NOT STAY ON VERY LONG AFTER STARTING DOWN THE ROAD BUT STAYED ON TO COMPLETE THE TRIP AFTER SHUT OFF AND RESTART. *TR

Mileage: 118,070

WHILE DRIVE THE CROWN VICTORIA I HEAR A CLICKING SOUND, THE HEADLIGHTS GOES OFF. IT DOES NOT COMES BACK ON I HAVE TO HOLD THE SWITCH ON BRIGHT LIGHTS TO SEE IN THE NIGHT WHEN THIS HAPPENS. I HAVE SEARCH ON LINE AND I NOTICE IT IS A CONSTANT PROBLEM THAT HAVE OCCURRED WITH OTHER CROWN VICTORIA DRIVERS. WHY DO WE HAVE TO PAY FOR HAVING THIS MALFUNCTION FIX WHEN IT IS A FACTORY FAULT? *TR

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS DIM WITHOUT WARNING. THE FAILURE HAS BEEN OCCURRING FOR APPROXIMATELY ONE MONTH. THE HEADLAMP CONTROL MODULE IS THE CAUSE OF THE FAILURE. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THE MODULE DUE TO MULTIPLE COMPLAINTS FOR THIS FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,000.

Mileage: 160,000

THE HEADLIGHT RELAY ON THE LIGHTING CONTROL MODULE (LCM) PART NUMBER NEC-EQ1-11111S OVERHEATS AND FAILS SUDDENLY, SHUTTING OFF HEADLIGHTS WHICH COULD LEAD TO A CRASH. THIS IS AN APPARENT PROBLEM ON 2003 FORD CROWN VICTORIA PASSENGER AND POLICE INTERCEPTOR MODELS. THIS HAPPENED TO ME. RESEARCHING ON INTERNET, APPARENTLY IT IS A COMMON FAILURE THAT GEARHEADS ARE ADVISED TO "MODIFY" THEIR 2003 AS SOON AS THEY GET IT BY REPLACING THIS RELAY ON THE LCM (IF THEY KNOW HOW TO SOLDER.) APPARENTLY, IT IS A 10A RELAY, WITH 8+AMPS GOING THROUGH IT AND IT OVERHEATS AND FRIES THE RELAY. DON'T KNOW IF THIS OVERHEATING CONDITION ENOUGH TO CAUSE FURTHER DAMAGE OR FIRE. IT IS APPARENTLY AN $600-$800 FIX AT THE DEALER IF YOU AREN'T' A GEARHEAD TO REPLACE THE WHOLE LCM (ALTHOUGH IF APPARENTLY REPLACED WITH THE SAME RELAY - SAME PROBLEM WILL DEVELOP). THE FACT THAT THE HEADLIGHTS BOTH GO OUT SUDDENLY IS DANGEROUS. TO DRIVE I HAD TO PULL BACK ON THE BRIGHT LIGHTS HANDLE ON THE STEERING COLUMN TO SEE, AND THIS RESULTED IN A TICKET FROM POLICE, BUT IT WAS THIS OR NOTHING TO GET HOME. CAR NOW IN DRIVEWAY. REPLACED THE SWITCH IN STEERING COLUMN FIRST, BUT THIS DIDN'T SOLVE PROBLEM. FOUND OUT I HAVE TO LEARN TO FIGURE OUT HOW TO SOLDER OR SHELL OUT BIG $$$ TO FIX. *TR

Mileage: 124,455

WHILE DRIVING CAR HOME AT NIGHT THE HEADLIGHTS QUIT. LIGHTS CAME BACK ON AFTER CAR WAS STOPPED FOR 10 MINUTES. CAR WAS DRIVEN AGAIN A COUPLE OF TIMES AND HEADLIGHTS FAILED AGAIN. LIGHTS COME BACK ON AFTER 5-10 MINUTES. NO LONGER DRIVE CAR AT NIGHT DUE TO CONCERN FOR SAFETY. *TR

Mileage: 36,427

TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CRUISE CONTROL WOULD NOT WORK. ON SEVERAL OCCASIONS, AFTER DRIVING 14 MILES, THE KEY WOULD BECOME VERY HOT WHICH WAS NOTICED WHEN IT WAS REMOVED FROM THE IGNITION. THE ELECTRICAL WINDOWS WOULD NOT GO UP OR DOWN PROPERLY AS THEY SHOULD AND ACTIVATE EITHER VERY SLOWLY OR VERY QUICKLY. THE FRONT DRIVER'S SEAT WOULD NOT GO BACK AND FORTH AS IT SHOULD AND EITHER MOVES VERY SLOWLY OR NOT AT ALL. THIS IS THE SECOND TIME THAT THE CONTACT HAS EXPERIENCED ELECTRICAL FAILURE WITH THE WINDOWS AND THE SEAT. SHE ALSO STATED THAT THE HEAD LIGHT SWITCH WORKS INTERMITTENTLY AND MUST BE HELD IN ORDER FOR IT TO ACTIVATE. THE CURRENT MILEAGE WAS 38,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.

ALL FORD VEHICLES DO NOT HAVE DAY TIME DRIVING LIGHTS.AS A SAFETY GROUP YOU, KNOW THAT VEHICLES WITH DAY TIME DRIVING LIGHTS GET IN TO LESS ACCIDENTS. AND HOW MANY PEDESTRIAN ARE INJURED OR KILLED EACH YEAR BECAUSE THEY DID'T SEE THE VECHICLE. IT IS THE LAW IN CANADA. WHAT ABOUT US HERE IN THE USA?*AK