2004 FORD CROWN VICTORIA Exterior Lighting Problems
82 complaints about Exterior Lighting
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Exterior Lighting Complaints (82)
Taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall
THE NEAD LIGHTS SHUT OFF WHILE DRIVING AT NIGHT AT 65 MILES A HOUR STOPED ON THE SIDE OF THE HIWAY SHUT OFF THE CAR PLAYED WITH THE HEADLIGHT SWITCH THE LIGHTS CAME BACK ON BUT NOW THEY WILL NOT SHUT OFF SO THE BATTERY MUST BE DICONECTED WHEN NOT IN USE WORKING ON FINDING A REPAIR SHOP T FIX IT
Mileage: 117,000
2004 FORD CROWN VIC HEADLIGHTS STOPPED WORKING. I ORDERED AND REPLACED THE HEADLIGHT SWITCH AND MY HEADLIGHTS STILL DON'T WORK. I CAN'T DRIVE AT NIGHT ANYMORE. I HAVE CONTACTED FORD DEALERSHIP ABOUT A RECALL AND HAVE NOT RECEIVED A CALL BACK.
Mileage: 124,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITHOUT WARNING. THE CONTACT MANUALLY ADJUSTED THE LIGHT SWITCH AND THE HEADLIGHTS OPERATED AS INTENDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 120,000
WHAT HAPPENED IS THAT I GOT THE VIN REPORT ONLINE AND ASKED ABOUT RECALLS, FOUND 5 RECALLS, AND WENT TO THE NHTSA AND NOW YOU DO NOT TELL ME IF THE RECALLS WERE MADE OR THE PROBLEMS FIXED. *TR
Mileage: 55,600
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH, THE LIGHTING CONTROL MODULE COMPLETELY FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), BUT THE REMEDY WAS NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 200,000. *TR*JB
Mileage: 200,000
THE DASHBOARD LIGHTS ARE NOT WORKING. THE FUSE WAS GOOD BUT I REPLACED IT ANYWAY. I ALSO REPLACED THE HEADLIGHT SWITCH.
Mileage: 95,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) AT COUNTRY FORD (888) 867-3993 (95 GOODMAN RD E, SOUTHAVEN, MS 38671), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 227,201.
Mileage: 227,201
THE LIGHTING CONTROL MODULE FAILED ONE NIGHT. THE PASSENGER HEADLIGHT WENT DIM AND MY SIGNALS WOULDN'T WORK ON THAT SIDE. EVENTUALLY THE ENTIRE THING FAILED AND THERE WAS NO AUDIBLE CLICKING FROM THE MODULE.
Mileage: 155,200
MY CAR WAS RECALLED FOR A FAULTY LIGHTING CONTROL MODULE AND WAS REPAIRED IN JUNE 2014 BECAUSE THE HEADLIGHTS FAILED. TODAY THE LIGHTS EXPERIENCED THE EXACT SAME FAILURE. FORD IS REFUSING TO REPAIR IT UNLESS WE PAY FULL PRICE FOR DIAGNOSTICS, PARTS AND SERVICE. I HAVE FOUND THAT ANOTHER RECALL WAS ISSUED FOR THE SAME PART IN APRIL OF '17 BUT MY CAR IS NOT INCLUDED IN THE RECALL. RECALL #15S39. I CAN'T UNDERSTAND WHY THIS RECALL REPAIR WOULD ONLY LAST 3 YEARS UNLESS SOMETHING WAS FAULTY IN THE REPAIR PARTS OR INSTALLATION OF THE PART. PLEASE CAN SOMEONE HELP ME?
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING 45 MPH, THE RUNNING LIGHTS IN THE FRONT AND REAR OF THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (THOMASVILLE FORD LINCOLN 1515 EAST JACKSON STREET, THOMASVILLE, GA 31792) WHERE IT WAS DIAGNOSED THAT THE LCM HARNESS FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT HE WITNESSED VISIBLE SMOKE COMING FROM UNDER THE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS12683333. THE FAILURE MILEAGE WAS APPROXIMATELY 127,152.
Mileage: 127,152
FORD SENT ME A WRITTEN SAFETY RECALL NOTICE 15S39 NHTSA 16V-861 INSTRUCTING ME TO APPROACH MY FORD DEALER TO OBTAIN INSTALLATION OF A LCM BYPASS KIT THAT WILL CORRECT A POTENTIAL HEADLIGHT PROBLEM. I RECEIVED EARLIER LETTERS INFORMING ME THAT FORD WAS SEARCHING FOR A FIX. WHEN I CONTACTED THE DEALER NO SUCH FIX WAS AVAILABLE.
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHT CONTROL MODULE MALFUNCTIONED. THE DEALER REPAIRED THE SAME FAILURE ONE YEAR AGO. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,500.
Mileage: 80,500
2004 FORD CROWN VICTORIA. CONSUMER REQUESTS FOR INVESTIGATION/ACTION ON CONTINUED AXLE, BEARING FAILURES, DEFECTS (POTENTIAL CATASTROPHIC LOSS OF CONTROL AND ALLEGEDLY DEFECTIVE AIRBAGS TO PROTECT VICTIMS) COLLAPSE OF SAFETY RECALL SYSTEM. *SMD THE CONSUMER STATED FORD DID SOME RECALL WORK ON THE 2003 MODELS WITH REGARDS TO THE REAR AXLES AND BEARINGS. HOWEVER, THE NEGLECTED TO CORRECT THE DEFECT IN THE 2004 AND POSSIBLY LATER MODELS. ALSO, THE LIGHTS WERE DEFECTIVE AND IT TOOK AN ENTIRE DECADE TO RECTIFY THE ISSUE. *JB
THE HEADLIGHTS DO NOT COME ON
HEAD LIGHTS NO LONGER ARE OPERATING. WAS DRIVING AT NIGHT AND THEY WENT OUT AND WILL NOT GO ON AGAIN. HAVE TRIED TO HAVE THEM OPERATE AGAIN AND AGAIN AND NO LUCK. WHEN WILL RECALL PARTS BE AVAILABLE AS THIS VEHICLE IS NOT ABLE TO OPERATE AT NIGHT , IN FOG ,OR IN HEAVY RAIN.
Mileage: 52,300
RECALL # 15S39, PERTAINING TO HEADLIGHT MODULE AND SOLDERING PROBLEMS CAUSING THE HEADLIGHTS TO GO OUT. MY HEADLIGHTS HAVE GONE OUT. IT HAS BEEN CHECKED FOR FUSE PROBLEMS AND BULBS BURNT OUT. NOT THE PROBLEM. CONTACTED THE MANUFACTURER AND 2 DEALERSHIPS. ALL SAID THE PART IS NOT AVAILABLE AND THEY DO NOT KNOW WHEN IT WILL BE AVAILABLE. THEIR REMEDY WAS THAT I WALK. IT HAS BEEN SINCE DECEMBER 21, 2015 SINCE THE RECALL LETTER WAS SENT OUT. IT TOO HAD NO REMEDY, OR WHEN THE PART WOULD BE AVAILABLE. FORD HAS NO PLANS TO FIX THE PROBLEM. MY HEADLIGHTS WENT OUT WHEN I WAS DRIVING AT NIGHT ON THE FREEWAY. WITH NO HEADLIGHTS I CAN NOT DRIVE AT NIGHT, DURING FOGGY WEATHER, OR DURING RAIN.
Mileage: 159,506
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/29/16.*JB
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.
Mileage: 92,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE HIGH BEAMS HAD TO BE TURNED ON IN ORDER FOR THE VEHICLE TO BE DRIVEN AT NIGHT. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS UNAVAILABLE.
Mileage: 67,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS PARKED WITH THE HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS FAILED TO FUNCTION INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. MA 08/06/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 8/14/15 *JS
Mileage: 65,000
I TOOK THE CAR INTO FUTURE FORD TO REPLACE THE RECALLED HEADLIGHT MODULE. (I WAITED 7 MONTHS BEFORE THE MODULE WAS DELIVERED.) WHEN THEY REPLACED THE MODULE THEY SAID THE LIGHTS STILL WOULDN'T WORK. IT TOOK THEM 4 DAYS TO SOLVE THE PROBLEM AND THEY THEN CHARGED ME $1,051.56 INCLUDING A CAR RENTAL. I KNOW THE HEADLIGHTS WOULD COME ON IF YOU PULLED THE TURN INDICATOR SWITCH SINCE I TRIED THAT BEFORE DELIVERING THE CAR AND MY NEIGHBOR SAW THEM TURN ON ALSO. *TR
Mileage: 55,034
MY CAR WAS RECALLED IN APRIL FOR A LIGHTING DEFECT THAT CAN CAUSE THE HEADLIGHTS NOT TO WORK. SINCE MY HEADLIGHTS HAD JUST MALFUNCTIONED AND DIDN'T WORK, I WAS GLAD THE CAR WAS TO BE FIXED. I CALLED THE DEALER TO SCHEDULE THE REPAIR AND WAS TOLD THE PARTS WERE ON BACK ORDER. I CALLED AGAIN AND AGAIN AND THE PARTS ARE STILL NOT AVAILABLE. IT HAS BEEN ALMOST FOUR MONTHS WITHOUT HEADLIGHTS. THE CAR IS UNUSABLE AT NIGHT OF COURSE. FOUR MONTHS AND THEY CAN'T GET THE PART. UNBELIEVABLE! TALK ABOUT A SAFETY CONCERN. *TR
Mileage: 162,000
PARKING LIGHTS COME ON SOMETIMES WHEN THE LIGHT SWITCH IS TURNED ON. HEADLIGHTS WORK FINE, INCLUDING BRIGHTS. PARKING LIGHT SWITCH SETTING CONTROLS ALL OTHER LIGHTS. I WAS TOLD BY MY MECHANIC THAT THE LIGHTING CONTROL MODULE WAS TO FAULT. WHEN THE OTHER LIGHTS (INCLUDES TAIL LIGHTS, TAG LIGHT, FRONT PARKING AND SIDE LIGHTS) DON'T COME ON, IT PRESENTS AN OPPORTUNITY FOR A MOVING VIOLATION ON THE ROAD AT NIGHT. OBVIOUSLY, THIS PREVENTS MY DRIVING AT NIGHT. THE LAW HERE STATES THAT YOU GET A TICKET FOR AN UNSAFE VEHICLE, YOU CANNOT DRIVE THE CAR HOME, THE CAR IS PUT IN IMPOUND UNTIL YOU CAN MOVE IT TO REPAIR IT. QUITE A COSTLY EXPERIENCE I WOULD IMAGINE. THIS WAS A PREVIOUS POLICE INTERCEPTOR. HOW DID THEY GET AWAY WITH IT? THERE NEEDS TO BE A RECALL ON THIS LIGHTING CONTROL MODULE. *TR
Mileage: 112,000
THE STEERING COLUMN TIGHTENS UP PERIODICALLY, RESULTS IN HARD STEERING, HAVE BEEN USING WD40 TO LOOSEN UP , NOTICED RECALL FOR 2005 MODEL YEARS AND UP. BLOWER MOTOR SHUTS DOWN PERIODICALLY RESULTING IN LOSS OF VISION FROM LACK OF DEFROSTERS, PROBLEM IS A HARD TO REACH CONNECTOR PLUG UNDERNEATH HOOD,TRIED CLEANING,WILL NOT CLEAR PROBLEM,NO CORROSION NOTICED.HEADLIGHTS REPAIRED UNDER RECALL, LIGHTING CONTROL MODULE REPLACED. *TR
Mileage: 70,000
THE HEADLIGHTS STOPPED WORKING AT NIGHT TIME. *TR
Mileage: 98,990
THE HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT AND HAD TO PULL AND HOLD THE HIGHBEAM/FLASH TO PASS LEVER. THE HEADLIGHTS NOW TURN OFF INTERMITTENTLY AND MORE FREQUENTLY AND THIS IS A HUGE PROBLEM SAFETY WISE AND EXPENSIVE WHEN A COP PULLS ME OVER AND GIVES YOU A CITATION! NOW THE HEADLIGHTS GO OFF FOR LONGER PERIODS AND MORE FREQUENT AND IM AFRAID TO GO OUT AT NIGHT WITH THIS ISSUE. *TR
Mileage: 157,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY MALFUNCTION AND SHUT OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING WITH THE HEADLIGHTS ON THEY WOULD SUDDENLY MALFUNCTION AND SHUT OFF. THE CONTACT INDICATED THAT TURNING THE HEADLIGHT SWITCH ON AND OFF OR TURNING THE SWITCH FROM LOW TO HIGH BEAM WOULD CORRECT THE DEFECT. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. THE VIN WAS NOT AVAILABLE.
Mileage: 132,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEAD LIGHTS FAILED. THE CONTACT ALSO STATED THAT A FEW MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THAT THEY COULD NOT DETERMINE THE CAUSE OF THE HEADLIGHT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
Mileage: 68,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 86,947.
Mileage: 86,947
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED BY BLACKING OUT FOR LONG PERIODS OF TIME. THE VEHICLE WAS NOT REPAIRED AND MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. *TR
Mileage: 11,500
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS STOPPED ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE DIMMER SWITCH WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *TR
Mileage: 150,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THERE WAS NO RECALL AND OFFERED NO OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
Mileage: 112,000
DRIVING TO WORK MY HEADLIGHTS WENT OUT. WOULD NOT TURN BACK ON. HELD THE LEVER TO KEEP THE HI-BEAMS ON AND APPROXIMATELY 8 MILES LATER RELEASED LEVER AND HEADLIGHTS CAME ON AND REMAINED ON FOR THE LAST COUPLE OF MILES TO MY OFFICE. PUSHING THE LEVER TO TURN ON HI-BEAMS DID NOT WORK, I HAD TO PULL AND HOLD THE LEVER TOWARD ME TO KEEP THE HI-BEAMS LIT. THIS IS THE THIRD TIME WITHIN THE LAST 2 MONTHS THAT THIS HAS OCCURRED AND IS A GRAVE SAFETY HAZARD... I HAVE SET UP AN APPOINTMENT AT FORD TO REPLACE THE LIGHTING CONTROL MODULE ($478) PLUS LABOR. SINCE THIS HAS BEEN A KNOWN ITEM FOR SOME TIME FORD SHOULD BE REQUIRED TO DO A RECALL FOR SUCH A SERIOUS EQUIPMENT FLAW. *TR
Mileage: 93,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000. *TR
Mileage: 80,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED. THE HEADLIGHTS RE-ILLUMINATED AFTER APPROXIMATELY THIRTY MINUTES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *TR
Mileage: 130,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS BEGAN FLASHING INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Mileage: 153,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD TURN OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND CURRENT MILEAGE WAS 177,000.
Mileage: 175,000
HEAD LIGHTS WENT OUT WHILE DRIVING. STOPPED, PULLED OVER, DIDN'T WANT TO DRIVE AT NIGHT WITHOUT LIGHTS. CHECKED ALL FUSES, ALL SEEMED TO BE OK. FUMBLED WITH THE SWITCH AND WIRES AND CONNECTIONS, AND FOR AWHILE CONTEMPLATED HOW WE WOULD GET OURSELVES, AND THE CAR HOME WITHOUT ANY LIGHTS? STARTED THE CAR BACK UP AND THE LIGHTS WORKED.....RESUMED OUR DRIVE HOME....BUT LIGHTS WENT OUT AGAIN.....DECIDED TO RISK IT AND CONTINUED HOME WITHOUT HEAD LIGHTS. TOOK THE CAR TO A FORD SERVICE STATION THE NEXT WEEK, THEY SAID IT MUST BE THE SWITCH, PUT IN A NEW SWITCH AND SAID IT WAS FIXED.........PICKED IT UP AFTER WORK, AND HEADED FOR HOME, MADE IT A 1/4 MILE BEFORE THEY WENT OUT AGAIN. GOT ON THE INTERNET AND DISCOVERED THAT THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE CROWN VICTORIA AND TO FIX IT, IT TAKES A FORD RE-- DESIGNED LIGHTING CONTROL MODULE...TO THE TUNE OF ABOUT $500.00...FORD OBVIOUSLY KNOWS THIS IS A DESIGN AND SAFETY PROBLEM, WHY AREN'T THEY TAKING CARE OF THE PROBLEM.....BEFORE PEOPLE ARE KILLED???? *TR
Mileage: 111,000
I WAS AT DRIVE THROUGH TELLER WHEN THE AUTOMATIC HEADLIGHTS, AC, INSTRUMENT GAUGES, ODOMETER, AND SPEEDOMETER FAILED AT ONCE. INITIALLY THE DETERMINATION WAS IT WAS THE OVERDRIVE SWITCH IN THE GEARSHIFT, APPARENTLY A WIRE WAS SHORTING OUT BECAUSE IT TRAVELS IN AN AREA WHERE THE INSULATION WEARS AND SHORTS TO METAL. HOWEVER, AFTER HAVING DISCONNECTED THE OVERDRIVE AND WAITING FOR A REPLACEMENT WIRING HARNESS, THE AUTOMATIC HEADLIGHTS HAVE GONE OUT ALONG WITH THE PERMANENT HIGH BEAMS. IT WILL TURN ON THE LIGHTS IF YOU USE MANUAL LIGHTS INSTEAD OF AUTOMATIC HEADLIGHTS. ALSO HEADLIGHTS GO OUT ON THE INTERSTATE FOR NO REASON WHATSOEVER. RETURNED TO MECHANIC AND I WAS ADVISED THAT IT NEEDS A LIGHT CONTROL MODULE AND THAT THE LCM IS NOTORIOUS FOR FAILURES ESPECIALLY WITH HEADLIGHTS. COST OF REPLACING THE LCM IS EXORBITANTLY HIGH AND NO NEW PARTS ARE AVAILABLE THROUGH FORD AS THEY QUIT MAKING THEM. CARDONE SELLS THE LCM FOR SEVERAL HUNDRED DOLLARS INCLUDING CORE COST. FORD SHOULD NUT UP TO THIS ONE. THIS IS A DANGEROUS PRODUCT. PEOPLE CAN GET KILLED WHEN THEIR HEADLIGHTS SUDDENLY GO OUT AT HIGH SPEEDS AT NIGHT! TRUST ME. NOT ALL LANES ON THE INTERSTATE ARE LIT. THIS IS REALLY A DANGEROUS SITUATION. I NOW FORD LIKES TO COUNT BEANS, BUT IS IT REALLY WORTH RISKING HUMAN LIFE AND LIMB TO SAVE A FEW BUCKS? *TR
Mileage: 134,500
WE WERE DRIVING ON THE FREEWAY AT NIGHT AND HEADLIGHTS TURNED OFF. SINCE THEN, THE LIGHTS INTERMITTENTLY WORK. THEREFORE WE HAVE HAD TO CONTINUALLY HOLD THE FLASH BEAMS UP IN ORDER TO CONTINUE DRIVING SAFELY AT NIGHT. *TR
Mileage: 108,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 80,500.
Mileage: 80,000
HEAD LIGHTS FAILED SEVERAL TIMES. PROBLEM IS INTERMITTENT. APPEARS LIGHT CONTROL MODULE IS DEFECTIVE. FORD IS AWARE OF THIS PROBLEM, BUT IS UNABLE OR UNWILLING TO ISSUE A RECALL. THIS IS AN EXTREMELY DANGEROUS SITUATION. *JS
Mileage: 102,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT, THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD ILLUMINATE AND STOP ILLUMINATING ON THEIR OWN BECAUSE THE LIGHT CONTROL MODULE WAS DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT AUTOMATIC HEADLIGHT FAILED WITHOUT WARNING. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE BUT THE AUTOMATIC LIGHTS WERE STILL NOT WORKING. THE CONTACT ACTIVATED THE HEADLIGHTS WITH THE MANUAL SWITCH. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.
Mileage: 125,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING AND WOULD NOT ILLUMINATE AFTER THE CONTACT ATTEMPTED TO RE-ENGAGE THE HEADLIGHTS. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 49,000.
Mileage: 49,000
HEADLIGHT FAILURE OF BOTH LOW AND HIGH BEAM AT ALL SPEEDS. INTERMITTENT FAILURES BEGINNING AT END OF MARCH 2011 AT APPROXIMATELY 92,000 MILES AND FINALLY TOTAL FAILURE IN JUNE 2011. VERY DANGEROUS IF NOT IN SAFE LOCATION TO PULL OVER OR IN MIDDLE OF CRITICAL DRIVING MANEUVERS SUCH AS PASSING, SHARP TURNS, ETC. CONTACTED LOCAL FORD DEALER PARTS DEPARTMENT AND THEY CONFIRMED NO TECH BULLETINS ISSUED BY FORD OR OTHER RECALLS, AND COST OF REPLACEMENT LIGHT CONTROL MODULE, OR LCM, TO BE $511. CONTACTED FORD CUSTOMER RELATIONS VIA THEIR WEB SITE, AND IT WAS CONFIRMED THERE IS NO WARRANTY OR OTHER FORMAL ACTIONS-CONSIDERATIONS. HAVE OWNED PREVIOUS VERSIONS OF THIS FORD MODEL, ALL FOR A LONGER PERIOD OF TIME THAN THE SUBJECT 2004 CROWN VICTORIA MODEL, 1982 MERCURY GRAND MARQUIS, 1987 CROWN VICTORIA, 1991 CROWN VICTORIA, AND 1995 CROWN VICTORIA, AND NONE OF THEM HAVE EXHIBITED THIS PROBLEM. GIVEN THAT, THIS IS A FUNDAMENTAL DEGRADATION IN SAFETY, IN ADDITION TO A DECLINE IN DURABILITY AND RELIABILITY. UNDERSTAND NHTSA OPENED A CASE OR INVESTIGATION FILE PE08-066 IN LATE 2008 WHICH WAS CLOSED IN EARLY 2009, SO THAT WOULD HAVE OR IS NOT TAKING INTO ACCOUNT FAILURES OR RELATED INCIDENTS THAT OCCURRED AFTERWARDS. HAVE REPLACED LCM WITH NEW UNIT WHICH HAS CORRECTED THE PROBLEM FOR NOW.
Mileage: 92,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD FLICKER ON AND OFF WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE MAIN ELECTRICAL MODULAR CONTROL BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,734.
Mileage: 179,734
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF WITHOUT WARNING. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 59,200. THE APPROXIMATE FAILURE MILEAGE WAS 58,500. UPDATED 11/29/11 *CN
Mileage: 58,500
DUE TO FAULTY MANUFACTURING BY FORD, I HAVE FAULTY HEADLIGHTS. ON MORE THAN 20 OCCASIONS I HAVE BEEN WITHOUT HEADLIGHTS. I HAVE TO WAIT UNTIL THE LIGHTS COME ON BEFORE I CAN PROCEED TO DRIVE THE VEHICLE, ENDANGERING MY LIFE DEPENDING ON MY LOCATION AT THE TIME! PLEASE ASK FORD TO CONSIDER FIXING THE PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED! *TR
Mileage: 87,000
I HAVE EXPERIENCED TOTAL HEADLIGHT FAILURE ON MORE THAN 20 OCCASIONS WHILE DRIVING AT NIGHT. SOME OF THE TIME THE FAILURES OCCURRED IN TOTAL DARKNESS ON INTERSTATE AND SECONDARY ROADS. THE FAILURE AFFECTED ALL LIGHTS, INTERIOR AND EXTERIOR. I DEFINITELY THINK THIS CONSTITUTES A SERIOUS SAFETY HAZZARD. ON THE FIRST FAILURE MY SON, DAUGHTER-IN-LAW AND BABY GRAND DAUGHTER WERE BEING TRANSPORTED FROM THE AIRPORT TO MY HOME WHEN THE LIGHTS FAILED ON THE INTERSTATE IN TOTAL DARKNESS AT A SPEED OF ABOUT 65 MPH. MY LOCAL FORD DEALER DOES NOT WANT TO ADDRESS THE PROBLEM AND THE TOTAL COST TO REPLACE THE LIGHT CONTROL MODULE IS MORE THAN $600.00 I LEARNED FROM THE NHTSA WEBSITE THAT THERE HAVE BEEN MORE THAN TWO THOUSAND CLAIMS RELATED TO HEADLIGHT FAILIRE ON THE 2001-2004 FORD CROWN VICTORIA. IT APPEARS THAT NHTSA OPENED A CASE ON THIS MATTER IN 2008, REFERENCE ACTION NUMBER PE08066, CLOSED IT ON 24 MARCH 2009, INDICATING THAT THE ISSUE WOULD BE MONITORED AND NHTSA RESERVED THE RIGHT TO REOPEN THE CASE. I HEREBY RESPECTFULLY REQUEST THAT ACTION NUMBER PE08066 BE REOPENED AND THAT FORD MOTOR COMPANY ASSUME RESPONSIBILITY FOR THE OBVIOUS FAULTY LIGHT CONTROL MODULES. RESPECTIVELY SUBMITTED. *TT
Mileage: 79,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 40 MPH BOTH HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT HAD TO EITHER ACTIVATE THE HIGH BEAMS OR PULL OVER AND SHUT THE VEHICLE OFF AND RESTART IT IN ORDER FOR THE HEADLIGHTS TO WORK. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THE VEHICLE WAS VERY UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/03/11*LJ
Mileage: 125,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 40 MPH BOTH HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT HAD TO EITHER ACTIVATE THE HIGH BEAMS OR PULL OVER AND SHUT THE VEHICLE OFF AND RESTART IT IN ORDER FOR THE HEADLIGHTS TO WORK. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THE VEHICLE WAS VERY UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/03/11*LJ
Mileage: 125,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 52,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Mileage: 50,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT ON AND OFF INTERMITTINGLY AND SOMETIMES, WOULD NOT ILLUMINATE. THE VEHICLE WAS NEITHER INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mileage: 90,000
MY 2004 FORD CROWN VICTORIA, A FORMER CHP VEHICLE TURNED INTO A TAXI AT 102,000 MILES, BEGAN TO EXPERIENCE HEADLIGHT PROBLEMS WHEN I WOULD STOP AND TURN OFF THE ENGINE BRIEFLY, RETURN, RESTART, AND WITHIN A SHORT TIME THE HEADLIGHTS WOULD FAIL. AFTER A COUPLE MINUTES THE HEADLIGHTS WOULD COME BACK ON. THIS PROBLEM PROGRESSED TO LESS PREDICTABLE FAILURE OF THE HEADLIGHTS WHEN RUNNING. FAILURE OF THE LIGHT CONTROL MODULE WAS DIAGNOSED AT !50,000 MILES AND I FOUND A TAXI DRIVER WHO HAD OVERCOME THE SAME PROBLEM AND REWIRED FROM THE GREEN/BLACK WIRE BEHIND THE LIGHTS CONTROL SWITCH THRU THE FIREWALL TO A BUILT-UP POWERED RELAY AND THEN TO THE HEADLIGHTS. IT HAS WORKED FINE, NOW 197,000 MILES, EXCEPT THAT THE HI-BEAMS HAVE FAILED IN THE SET POSITION BUT STILL WORK IN THE TEMPORARILY POSITION. COST $60. GOOD LUCK. I KNOW PERSONALLY OR ANECDOTALLY OF 6 OTHER 2004 CROWN VIC"S IN SACRAMENTO THAT HAVE EXPERIENCED THE SAME PROBLEM. WHEN WILL BIG BROTHER RECOGNIZE THAT THIS PROBLEM REQUIRES A RECALL? *TR
Mileage: 150,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY WITHOUT WARNING. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL AND THE BRAKE LIGHTS WOULD REMAIN ILLUMINATED DURING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE YET SUGGESTED THAT THE FAILURE COULD BE A RELAY THAT WAS OVERHEATING AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 123,000.
Mileage: 120,000
HEADLIGHTS GO OUT INTERMITTENTLY WHILE DRIVING. DIAGNOSTIC TEST DONE AT FORD DEALERSHIP SERVICE CENTER RESULTED IN A DETERMINATION THAT THE INTERNAL LIGHT CONTROL MODULE WAS FAULTY. PART # 4W72-13C788-BC. *TR
Mileage: 61,000
2004 FORD CROWN VIC HEADLIGHTS TURN OFF JUST WHENEVER AND COME BACK ON JUST WHENEVER. IT IS THE LIGHT CONTROL MODULE. A VERY EXPENSIVE REPAIR. THIS PARTICULAR VEHICLE IS A FIRE DEPARTMENT VEHICLE PAID FOR AND MAINTAINED BY TAXPAYERS. FORD PRICE FOR THE PART IS $840.00. FORD SHOULD RECALL THE 2004 FORD CROWN VIC LIGHT CONTROL MODULE (LCM). REPAIR OR REPLACE THIS PART. IT IS A HAZARD. YOU NEVER KNOW WHEN THE HEADLIGHTS ARE GOING TO NOT OPERATE. *TR
Mileage: 106,000
I WAS COMING HOME FROM WORK, AND I PULLED INTO A LOCAL SUBWAY SHOP, RECEIVED MY FOOD, AS I WENT TO TURN ON MY CAR, THE AUTOMATIC LIGHTS DID NOT COME ON, THE PARK LIGHTS DID, BUT NOT THE AUTOMATIC LIGHTS, I FLICKED THE LEVER TO HIGH BEAM BUT TO MY SURPRISE NO LIGHTS. I PULLED THE LEVER BACK AND HELD IT, UNTIL I GOT HOME, THIS IS A VERY DANGEROUS SITUATION... *TR
Mileage: 91,000
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AT NIGHT AND WHEN HE ATTEMPTED TO USE THE HIGH BEAMS, HE HAD TO HOLD AND PULL THE SWITCH FOR THEM TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT CONTROL MODULE FAILED. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 49,000.
Mileage: 49,000
2004 FORD CROWN VICTORIA - HEAD LIGHTS TURNS OFF WHILE DRIVING - SPOKE TO FORD AGENCY AND SAID PROBLEM IS IN THE HEADLIGHT CONTROL MODULE AND MODULE MUST BE REPLACED - $511 PART - SAID A COMMON PROBLEM. LIGHTS TURN BACK ON AFTER 1-2 MINUTES. VERY DANGEROUS SITUATION. *LN
Mileage: 66,754
WHEN DRIVING AT NIGHT, THE HEADLIGHTS WILL SHUT OFF ABRUPTLY CAUSING A SERIOUS DRIVING HAZARD VIA GREATLY REDUCED VISIBILITY. PARKING LIGHTS WILL FUNCTION, AND BRIGHT FLASH WILL WORK, BUT NO HI BEAM IS AVAILABLE UNLESS THE FLASH LEVER IS HELD. LIGHTS MAY GO BACK ON AT ANY TIME, OR NOT TURN ON UNTIL THE NEXT TIME CAR IS STARTED AT NIGHT. *TR
Mileage: 54,000
SPORADICALLY THE HEADLIGHTS GO OFF FOR NO REASON. SOMETIMES TURNING LIGHT SWITCH OFF AND THEN ON AGAIN WILL TURN THEM BACK ON, SOMETIMES NOT. SOMETIMES WAITING A FEW MINUTES AND TURNING THEM BACK ON WORKS, SOMETIMES NOT. SOMETIMES LIGHTS JUST COME BACK ON THEIR OWN. *TR
Mileage: 77,500
DRIVING ON EXPRESSWAY AND ALL OF A SUDDEN HEADLIGHTS FAIL! OUT ON A DARK, DARK ROAD IN THE MIDDLE OF NOWHERE (I-57) AND A SINGLE 55 YEAR OLD WOMAN, HOW DANGEROUS IS THIS?!? I WENT TO FORD DEALER WHO ACTED LIKE HE HAD NEVER HEARD OF THE PROBLEM BEFORE (RIVER OAKS FORD IN CALUMET CITY, IL ~ THE TOP RATED FORD REPAIR DEALER IN THE COUNTRY ACCORDING TO THEIR RECORDED PHONE MESSAGE AND A HUGE BANNER ON THE WALL AS YOU ENTER THE DEALERSHIP), BUT WAS CLUELESS AS TO THIS PROBLEM, REALLY? THE CAR SAT THERE ALL DAY UNTIL THEY CALLED ME AT 3:30 IN THE AFTERNOON TO TELL ME THE HEADLIGHTS TURN ON AND OFF, WHAT WAS THE PROBLEM? OH, WE CAN INSTALL A NEW LIGHT BOX MODULE ($500)...THAT MIGHT TAKE CARE OF THE PROBLEM...NO GUARANTEE, AGAIN...REALLY? I CAME HOME (PROBLEM UNREPAIRED), LOOKED UP 2004 CROWN VICTORIA HEADLIGHTS ON GOOGLE AND TO MY ASTONISHMENT FOUND WEBSITE/ARTICLE AFTER ARTICLE STATING HOW COMMON THIS PROBLEM IS ON CROWN VICTORIAS, GRAND MARQUIS AND MAURADER 2003-2005!!! I THINK THAT FORD IS TRYING TO SHUCK THEIR RESPONSIBILITY IN TAKING CARE OF THIS POTENTIALITY HAZARDOUS MALFUNCTION (CAR CAN START ON FIRE AND MANY CABS IN LOS ANGELES HAVE ARTICLE DATE 3/25/10)! THEY SHOULD STEP UP TO THE PLATE AND SEND OUT A NATIONWIDE RECALL FOR THIS TO BE FIXED, INSTEAD I HAVE TO COME UP WITH THE MONEY FOR THE PART, THE LABOR TO GET THIS FIXED. THIS DOESN'T INCLUDE THE DOWNTIME HAVING THE CAR IN THE SHOP FOR THE DAY! PATHETIC IS ALL I CAN SAY ABOUT THIS SITUATION. I AM JUST GLAD I WAS ABLE TO PULL THE BRIGHTS LEVER BACK TOWARD THE STEERING WHEEL SO THAT I WOULD HAVE SOME KIND OF LIGHTS...NOT EASY DRIVING A LONG DISTANCE HOLDING THIS LEVER ALL THE WAY BUT IT WAS THE ONLY WAY I COULD GET ANY KIND OF LIGHTS TO WORK! PUSHING THE BRIGHT LIGHT LEVER FORWARD TO KEEP THE BRIGHTS ON DIDN'T WORK EITHER! *TR
Mileage: 44,346
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE PARKED, THE CONTACT ATTEMPTED TO ACTIVATE THE HEADLIGHTS ON, BUT THEY WOULD NOT ACTIVATE. AFTER APPROXIMATELY SIX MINUTES, THE HEADLIGHTS TURNED ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED A MODULE THAT CONTROLLED THE HEADLIGHTS FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
HEAD LIGHTS ON 2004 FORD CROWN VICTORIA WILL GO OFF WHILE DRIVING AT NIGHT AND SOMETIMES WILL COME BACK ON THEN AT TIMES THEY WILL NOT COME ON AT ALL. I AM A SINGLE WOMAN AND ON A FIXED INCOME THIS PART IS VERY EXPENSIVE SO I REALLY THINK FORD NEEDS TO DO SOMETHING ABOUT IT , I HAVE REPLACED MY SWITCH ON IT THINKING THIS WAS THE PROBLEM BUT IT WASN'T. *TR
Mileage: 118,000
THE HEADLAMPS TURN OFF WHILE DRIVING OR DON'T TURN ON AT ALL [VERY INTERMITTENT][VERY SCARY][VERY DANGEROUS!!] I LIVE IN THE COUNTRY AND THERE ARE NO STREETLIGHTS,JUST IMAGINE LOSING YOUR ONLY SOURCE OF LIGHT ! A NEW LIGHTING CONTROL MODULE IS NEEDED AT A COST OF 500.00 P&L . RESEARCH HAS SHOWN THAT 2002 - 2005 CROWN VIC POLICE AND PASSENGER VEHICLES HAVE THIS SAFETY PROBLEM THAT NEED TO BE ADDRESSED BEFORE SOME ONE DIES ! *TR
Mileage: 82,500
MY SON HAS HAD A COUPLE OF INCIDENTS WHERE THE HEADLIGHTS ON HIS 2004 CROWN VICTORIA HAVE SUDDENLY GONE OUT. THIS COULD BE A VERY DANGEROUS SITUATION. BROUGHT IT TO MECHANIC WHICH SAID IT WAS THE LIGHT MODULE. EXPENSIVE FIX AT @ 500.00. SEEMS TO BE A VERY COMMON THING IN THESE CARS AND I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS PART. *TR
Mileage: 103,000
HEADLIGHTS WILL GO OFF AFTER 5 MINUTES OF DRIVING... *TR
Mileage: 157,000
I AM THE OWNER OF A 2004 FORD CROWN VICTORIA, WHILE DRIVING DURING DARK HOURS DOWN THE FREEWAY MY HEADLIGHTS SUDDENLY WENT OUT WITH A CLICK. THE PARKING LIGHTS AND DASH LIGHTS REMAINED, BUT I WAS UNABLE TO SEE AND HAD TO MAKE A BLIND PANIC STOP TO THE SHOULDER. SINCE, THIS HAS BEEN A REGULAR OCCURRENCE IN WHICH I CAN ONLY QUICKLY PULL THE FLASH TO PASS SWITCH AND TRY TO HOLD IT AS WELL AS THE STEERING WHEEL UNTIL I CAN SAFELY GET PULLED OVER. EVEN AFTER THEN, IT IS AN UNKNOWN WAIT TIME ON WHEN THEY WILL COME BACK ON OR HOW LONG THEY WILL STAY ON ONCE THEY DO. THE OTHER SAFETY ISSUE IS THAT IT STARTLES OTHER DRIVERS IN FRONT OF YOU, I HAVE HAD TWO INSTANCES IN WHICH ONE VEHICLE SUDDENLY HIT THE BRAKES NEARLY CAUSING A COLLISION AS WELL SURPRISING A DRIVER TRAVELING BESIDE ME, MAKING HIM SWERVE. I HAVE RESEARCHED SEVERAL PLACES AND IT APPEARS THAT IT IS A FAULTY RELAY IN THE LIGHT CONTROL MODULE. I ALSO FOUND THAT IN FORD'S INFINITE WISDOM THAT YOU CANNOT JUST REPLACE THIS $4 RELAY INSIDE THE MODULE, YOU HAVE TO REPLACE THE ENTIRE $500 MODULE. I THINK THAT IS A HUGE SAFETY ISSUE AND THAT IT IS THE RESPONSIBILITY OF FORD TO MAKE RIGHT. THIS PROBLEM OCCURS OFTEN AND WITHOUT WARNING AND HAS PROVEN TO BE A DANGEROUS EVENT. THIS PROBLEM BEGAN AROUND AUGUST OF 2009, THE VEHICLE IS A 2004 WITH APPROXIMATELY 80K MILES. *TR
Mileage: 70,000
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AT NIGHT THE HEADLIGHTS FAILED WITHOUT WARNING. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WITH LIMITED VISIBILITY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE HEADLIGHT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000. THE CURRENT MILEAGE WAS 48,000.
Mileage: 47,000
LIGHTING CONTROL MODULE IN 2004 CROWN VIC. HEADLIGHTS VERY WEAK AND LCM NEEDS REPLACED. CLOSE TO $500 TO REPAIR. POOR QUALITY CONTROL BY FORD FOR A VERY EXPENSIVE PART. *TR
Mileage: 71,231
HEADLAMPS RANDOMLY GO OUT ON MY 2004 FORD CROWN VICTORIA. NO SYMPTOMS UNTIL IT HAPPENS. CLICK SOUND COMES FROM WHAT I HAVE FOUND TO BE THE LCM (LIGHTING CONTROL MODULE) UNDER THE DASH AND THE HEADLAMPS GO OUT. THIS HAS NOW HAPPENED 4 OR 5 TIMES, MAYBE MORE BECAUSE I HAVE ONLY NOTICED IT AT NIGHT (OF COURSE). WHEN THE LIGHTS GO OUT IT CAN BE 30 SECONDS OR 30 MINUTES BEFORE I CAN GET THEM TO COME BACK ON. *TR
MY HEADLIGHT WILL NOT COME ON INTERMITTENTLY. WHEN I TURN THE SWITCH TO THE RIGHT TO PARKING LIGHTS POSITION ,I HEAR THE SLIGHTLY DELAYED "CLICK" AND PARKING LIGHTS COME ON. WHEN I NEXT TURN TO THE HEADLIGHT POSITION THERE IS NO DELAYED "CLICK" AND THE HEADLIGHT DO NOT COME ON. IN THE AUTO LAMP MODE ONLY THE PARKING LIGHTS COME ON. YOU CAN PULL BACK ON THE TURN SIGNAL LEVER TO FLASH THE LIGHTS. I HAVE NOT HAVE IT HAPPEN WHILE DRIVING, ONLY UPON STARTING THE VEHICLE. *TR
Mileage: 14,000
I HAVE A 2004 FORD CROWN VICTORIA THE HEADLIGHTS GO OUT WHILE DRIVING INTERMITTENTLY. SO I WENT ONLINE FOR HELP WITH TROUBLESHOOTING THE PROBLEM. THERE ARE SO MANY OF THESE CARS DOING THIS. IT WAS NOT HARD TO SEE THERE IS A VERY BIG PROBLEM WITH HOW FORD IS MAKING THESE CARS. IT HAS TO DO WITH THE (LCM) LIGHT CONTROL MODULE AND THE WAY IT IS INSTALLED. THIS PART IS ALSO NOT CHEAP AT 399.00 SEAMS LIKE THIS IS A BIG SAFETY ISSUE THAT NEEDS A LOT MORE ATTENTION. RATHER THAN LET THIS PROBLEM FALL ON THE BACKS OF UNSUSPECTING BUYERS WHO WILL HAVE A HARD TIME BEING STRANDED WITH NO LIGHTS AND HAVING TO COME UP WITH 399.00. ON TOP OF A TOW TRUCK BILL AND A FINE FROM THE POLICE. FOR A PROBLEM THAT IS ALREADY WELL DOCUMENTED. I HAVE SEEN IT IN YEARS FROM 2000 TO 2006. THAT SEEMS LIKE A LOT OF CARS. OTHER CAR MAKERS DO NOT HAVE THIS PROBLEM. *TR
Mileage: 48,000
MY 2004 FORD CROWN VICTORIA LOW BEAM HEADLIGHTS WILL NOT STAY ON..I USE LOWBEAMS FOR DAY LIGHT DRIVING...THE LIGHTS WILL GO OFF AFTER 5-15 MINUTES OF DRIVING..DURING THE DAY THEY WILL GO OFF AND ON....CANNOT DRIVE AT NIGHT...I AM TOLD THE REPAIR IS4-5 HUNDRED DOLLARS...THIS SITUATION COULD RESULT IN A DEADLY ACCIDENT IT OCCURS AT NIGHT WITH A FIRST TIME DRIVER...WHAT IS BULLETIN # PE08-066 ? *TR
Mileage: 70,000
I HAVE HAD A LOSS OF HEADLIGHTS WHILE DRIVING. THERE IS A CLICKING SOUND FROM A SEALED COMPUTER TYPE BOX FROM UNDER THE DASH WHEN IT OCCURS. THE LIGHTS WILL GO OUT A PERIOD OF TIME AND COME BACK ON. IT HAS LASTED SECONDS TO MINUTES OR MORE. I ALMOST RAN OFF THE ROAD SEVERAL TIMES WHEN IT OCCURS AND I HAVE TAKEN IT TO A SHOP AND THEY HAVE NOT FOUND THE PROBLEM. I HAVE RESEARCHED IT ON LINE AND IT SEEMS TO BE A HUGE PROBLEM BUT NO RECALL FROM FORD. *TR
Mileage: 46,000
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT IN NORMAL CONDITIONS AT NO PARTICULAR SPEED, THE HEADLIGHTS INTERMITTENTLY FLASHED ON AND OFF. AS A RESULT OF THIS HAPPENING, THE DIMMER SWITCH WAS ADJUSTED FROM DIM TO BRIGHT, ALLOWING THE LIGHTS TO OPERATE MOMENTARILY. THE LOCAL DEALERSHIP PERFORMED DIAGNOSTIC TESTING ON THE VEHICLE. THE PROBLEM COULD NOT BE DUPLICATED, ALTHOUGH DEALERSHIP PERSONNEL TEST DROVE THE VEHICLE.
Mileage: 28,711