14
Complaints
4
Crashes
0
Fires
2
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Seat Belts Complaints

Showing 14 of 14
Sep 22, 2023

In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.

Sep 22, 2023

In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.

Sep 27, 2019 182,000 mi

SEATBELT LATCH WILL NOT CONNECT AND THE GONG THAT REMINDS ME TO FASTEN IT KEEPS GOING OFF AS I DRIVE VERY DISTRACTING AND UNSAFE! FIRST NOTICED IT IN THE MORNING WHILE STARTING IT TO DRIVE IT TO WORK.

Sep 27, 2019 182,000 mi

SEATBELT LATCH WILL NOT CONNECT AND THE GONG THAT REMINDS ME TO FASTEN IT KEEPS GOING OFF AS I DRIVE VERY DISTRACTING AND UNSAFE! FIRST NOTICED IT IN THE MORNING WHILE STARTING IT TO DRIVE IT TO WORK.

Mar 18, 2014 40,000 mi

AIR BAG LIGHT CAME ON WHEN VEHICLE WAS STARTED AND DID NOT TURN OFF. DEALER DIAGNOSED IT TO BE A SEAT BELT TENSIONER SWITCH AND REPAIRED IT A COST OF $700.+ LIGHT WENT OUT .6 MONTHS LATER LIGHT CAME AND DEALER DIAGNOSED IT TO BE THE DRIVERS SEAT BELT TENSIONER THIS TIME, COST TO REPAIR $700+. NEEDLESS TO SAY IT HAS NOT BEEN REPLACED. I FEEL THIS IS A SAFETY ISSUE FORD NEEDS TO ADDRESS WITH A RECALL OR REIMBURSE OWNERS THIS COST WHICH IS TO HIGH IN MY ESTIMATION. *TR

Mar 18, 2014 40,000 mi

AIR BAG LIGHT CAME ON WHEN VEHICLE WAS STARTED AND DID NOT TURN OFF. DEALER DIAGNOSED IT TO BE A SEAT BELT TENSIONER SWITCH AND REPAIRED IT A COST OF $700.+ LIGHT WENT OUT .6 MONTHS LATER LIGHT CAME AND DEALER DIAGNOSED IT TO BE THE DRIVERS SEAT BELT TENSIONER THIS TIME, COST TO REPAIR $700+. NEEDLESS TO SAY IT HAS NOT BEEN REPLACED. I FEEL THIS IS A SAFETY ISSUE FORD NEEDS TO ADDRESS WITH A RECALL OR REIMBURSE OWNERS THIS COST WHICH IS TO HIGH IN MY ESTIMATION. *TR

Aug 20, 2013 Crash

MY WIFE DIED IN THIS POLICE CAR LOST CONTROL DUE TO ENGINE JERKING AND SEAT BELTS CAME LOOSE AND EJECTED MY DAUGHTERS HAVIN HEAD INJURY CONCUSSION AND BROKEN SKULL. *TR

Aug 20, 2013 Crash

MY WIFE DIED IN THIS POLICE CAR LOST CONTROL DUE TO ENGINE JERKING AND SEAT BELTS CAME LOOSE AND EJECTED MY DAUGHTERS HAVIN HEAD INJURY CONCUSSION AND BROKEN SKULL. *TR

May 8, 2008 18,000 mi

THE SEAT BELT IS FRAYING IN MY CAR. IT HAS BEEN DOING THIS FOR THE LAST YEAR AND HALF. REPORTED TO DEALERSHIP AND NO REMEDY WAS MADE. *TR

May 8, 2008 18,000 mi

THE SEAT BELT IS FRAYING IN MY CAR. IT HAS BEEN DOING THIS FOR THE LAST YEAR AND HALF. REPORTED TO DEALERSHIP AND NO REMEDY WAS MADE. *TR

Apr 15, 2008 Crash

1) TAXI ACCIDENT 2) LEFT & RIGHT REAR SEAT BELT RETRACTOR FAILURE; EXCESSIVE SPOOL OUT. SEVERE BODILY INJURY. *TR

Apr 15, 2008 Crash

1) TAXI ACCIDENT 2) LEFT & RIGHT REAR SEAT BELT RETRACTOR FAILURE; EXCESSIVE SPOOL OUT. SEVERE BODILY INJURY. *TR

May 10, 2006 8,000 mi

FRONT PASSENGER SEAT BELT WOULD NOT STAY BUCKLED. DEALER REPLACED THE BUCKLE AND IT WAS FIXED. *NM

May 10, 2006 8,000 mi

FRONT PASSENGER SEAT BELT WOULD NOT STAY BUCKLED. DEALER REPLACED THE BUCKLE AND IT WAS FIXED. *NM