Problem Breakdown

Compare to Other Years

Active Recalls (2)

14V704000 Nov 5, 2014 STEERING:RACK AND PINION:PINION SHAFT

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln...

13V385000 Aug 29, 2013 STEERING

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are curre...

Complaints

Showing 20 of 64
Mar 11, 2025 Engine Crash

Unknown

Mar 11, 2025 Electrical System Crash

Unknown

Mar 11, 2025 Power Train Crash

Unknown

Mar 11, 2025 Engine Crash

Unknown

Mar 11, 2025 Electrical System Crash

Unknown

Mar 11, 2025 Power Train Crash

Unknown

Apr 28, 2023 Steering

Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.

Apr 28, 2023 Steering

I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and ...

Apr 28, 2023 Steering

Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.

Apr 28, 2023 Steering

I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and ...

Aug 6, 2021 Steering 160,000 mi

The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able...

Aug 6, 2021 Steering 160,000 mi

The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able...

Jan 14, 2021 Steering 82,000 mi

TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 60 MPH, THE FRONT END WOULD VIBRATE AND A CLUNKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. EVENTUALLY THE STEERING COLUMN WOULD NOT LOCK AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN ...

Jan 14, 2021 Steering 82,000 mi

TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 60 MPH, THE FRONT END WOULD VIBRATE AND A CLUNKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. EVENTUALLY THE STEERING COLUMN WOULD NOT LOCK AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN ...

Jul 13, 2020 Visibility/wiper 74,000 mi

LOWER REAR WINDOW DEFROSTER TAB DISCONNECTS FROM GLASS, AND DOES NOT STAY PERMANENTLY ATTACHED.

Jul 13, 2020 Visibility/wiper 74,000 mi

LOWER REAR WINDOW DEFROSTER TAB DISCONNECTS FROM GLASS, AND DOES NOT STAY PERMANENTLY ATTACHED.

Apr 30, 2020 Steering

MY STEERING I SUPER HAD TO TURN THE WHEEL WHEN PARKED AS WELL AS DRIVING. IT IS BECAUSE OF THE STEERING SHAFT IS RUSTED OUT AND VERY DANGEROUS TO DRIVE .I JUST FOUND OUT THAT FORD HAD A RECALL ON THIS ISSUE BUT I NEVER RECEIVED A NOTICE ABOUT IT

Apr 30, 2020 Steering

MY STEERING I SUPER HAD TO TURN THE WHEEL WHEN PARKED AS WELL AS DRIVING. IT IS BECAUSE OF THE STEERING SHAFT IS RUSTED OUT AND VERY DANGEROUS TO DRIVE .I JUST FOUND OUT THAT FORD HAD A RECALL ON THIS ISSUE BUT I NEVER RECEIVED A NOTICE ABOUT IT

May 20, 2019 Steering 207,000 mi

THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.

May 20, 2019 Suspension 207,000 mi

THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.

May 20, 2019 Unknown Or Other 207,000 mi

THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.

May 20, 2019 Steering 207,000 mi

THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.

May 20, 2019 Suspension 207,000 mi

THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.

May 20, 2019 Unknown Or Other 207,000 mi

THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.

Jun 2, 2018 Engine 149,354 mi

THE ENGINE JUST EJECTED THE #7 SPARK PLUG WHILE DRIVING STRAIGHT ON CITY, PUBLIC ROADS AND CAUSED THE CAR TO DANGEROUSLY AND SUDDENLY SLOW DOWN. THE CAR JUST BEHIND ME HAD TO MANEUVER TO AVOID ME.

Jun 2, 2018 Engine 149,354 mi

THE ENGINE JUST EJECTED THE #7 SPARK PLUG WHILE DRIVING STRAIGHT ON CITY, PUBLIC ROADS AND CAUSED THE CAR TO DANGEROUSLY AND SUDDENLY SLOW DOWN. THE CAR JUST BEHIND ME HAD TO MANEUVER TO AVOID ME.

Apr 24, 2017 Exterior Lighting 111,566 mi

THE LEFT TURN SIGNAL WORKS SOMETIMES BUT BLINKS RAPIDLY MOST OF THE TIME. NO BULBS ARE BURNED OUT. SOMETIMES THE DASH LIGHTS GO OUT WHEN THE HEADLIGHTS ARE TURNED ON AND THEN THE DASH LIGHTS COME BACK ON WHEN THE HEADLIGHTS ARE TURNED OFF. SOMETIMES THE DASH LIGHTS COME BACK ON EVEN WITH THE HEAD...

Apr 24, 2017 Exterior Lighting 111,566 mi

THE LEFT TURN SIGNAL WORKS SOMETIMES BUT BLINKS RAPIDLY MOST OF THE TIME. NO BULBS ARE BURNED OUT. SOMETIMES THE DASH LIGHTS GO OUT WHEN THE HEADLIGHTS ARE TURNED ON AND THEN THE DASH LIGHTS COME BACK ON WHEN THE HEADLIGHTS ARE TURNED OFF. SOMETIMES THE DASH LIGHTS COME BACK ON EVEN WITH THE HEAD...

Mar 13, 2014 Steering

2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO STEERING COLUMN SHAFT RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE VEHICLE WOULD BE INSPECTED. HOWEVER, THE CONSUMER STATED ACCORDING TO THE RECALL NOTICE, THE PART WOULD BE REPLACED, AS WELL AS INSPECTING OTTER PARTS. THE SERVI...

Mar 13, 2014 Steering

2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO STEERING COLUMN SHAFT RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE VEHICLE WOULD BE INSPECTED. HOWEVER, THE CONSUMER STATED ACCORDING TO THE RECALL NOTICE, THE PART WOULD BE REPLACED, AS WELL AS INSPECTING OTTER PARTS. THE SERVI...

Nov 25, 2013 Power Train 37,002 mi

CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR

Nov 25, 2013 Engine 37,002 mi

CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR

Nov 25, 2013 Power Train 37,002 mi

CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR

Nov 25, 2013 Engine 37,002 mi

CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR

Oct 23, 2013 Wheels 10,000 mi

TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA POLICE PACKAGE. THE CONTACT STATED THAT THE FRONT RIMS WOULD BECOME CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE....

Oct 23, 2013 Wheels 10,000 mi

TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA POLICE PACKAGE. THE CONTACT STATED THAT THE FRONT RIMS WOULD BECOME CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE....

Sep 2, 2013 Structure 116,034 mi

I LIVE IN THE STATE OF FLORIDA, AND IN MAY 2013, I PURCHASED A FORMER WISCONSIN POLICE VEHICLE, 2011 CROWN VICTORIA FROM VAN HORN MOTORS OF MILWAUKEE IN WISCONSIN. APPROXIMATELY ONE MONTH LATER, AFTER DISCOVERING RUST PARTICLES ON MY GARAGE FLOOR, I NOTICED THE ENTIRE UNDERCARRIAGE, INCLUDING BUT NO...

Sep 2, 2013 Structure 116,034 mi

I LIVE IN THE STATE OF FLORIDA, AND IN MAY 2013, I PURCHASED A FORMER WISCONSIN POLICE VEHICLE, 2011 CROWN VICTORIA FROM VAN HORN MOTORS OF MILWAUKEE IN WISCONSIN. APPROXIMATELY ONE MONTH LATER, AFTER DISCOVERING RUST PARTICLES ON MY GARAGE FLOOR, I NOTICED THE ENTIRE UNDERCARRIAGE, INCLUDING BUT NO...

Jun 27, 2013 Steering 20,000 mi

STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR

Jun 27, 2013 Service Brakes 20,000 mi

STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR

Jun 27, 2013 Suspension 20,000 mi

STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR

Jun 27, 2013 Steering 20,000 mi

STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR

Jun 27, 2013 Service Brakes 20,000 mi

STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR

Jun 27, 2013 Suspension 20,000 mi

STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR

Oct 1, 2012 Steering 25,200 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Oct 1, 2012 Suspension 25,200 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Oct 1, 2012 Steering 14,222 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Oct 1, 2012 Suspension 14,222 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Oct 1, 2012 Steering 25,200 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Oct 1, 2012 Suspension 25,200 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Oct 1, 2012 Steering 14,222 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Oct 1, 2012 Suspension 14,222 mi

INSPECTION FOUND DISLOCATED BUSHING. *TR

Sep 21, 2012 Steering 54,000 mi

INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR

Sep 21, 2012 Steering 77,000 mi

INSPECTION FOUND THE LOWER COLUMN BUSHING DISLODGED FROM TUBE AND SHAFT WORKING OUT OF SPLINE. *TR

Sep 21, 2012 Steering 54,000 mi

INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR

Sep 21, 2012 Steering 77,000 mi

INSPECTION FOUND THE LOWER COLUMN BUSHING DISLODGED FROM TUBE AND SHAFT WORKING OUT OF SPLINE. *TR

Jul 22, 2012 Seats 12,000 mi

MY POLICE DEPARTMENT ISSUED ME A 2011 FORD CROWN VICTORIA AROUND SEPTEMBER OF 2011. EVER SINCE, I HAVE SPENT COUNTLESS HOURS ADJUSTING THE SEAT IN AN ATTEMPT TO KEEP MY MID-LOWER BACK FROM HURTING. I LEARNED THAT THERE IS A METAL BAR INSTALLED IN THE SEAT CAUSING THE ISSUES. ONCE THE BAR IS ADJUST...

Jul 22, 2012 Seats 12,000 mi

MY POLICE DEPARTMENT ISSUED ME A 2011 FORD CROWN VICTORIA AROUND SEPTEMBER OF 2011. EVER SINCE, I HAVE SPENT COUNTLESS HOURS ADJUSTING THE SEAT IN AN ATTEMPT TO KEEP MY MID-LOWER BACK FROM HURTING. I LEARNED THAT THERE IS A METAL BAR INSTALLED IN THE SEAT CAUSING THE ISSUES. ONCE THE BAR IS ADJUST...

Jun 19, 2012 Seats 12 mi

THE HEADRESTS ON THE 2011 FORD CROWN VICTORIA ARE CAUSING THE OFFICERS TO HAVE NECK PROBLEMS. THE HEADREST IS SO LARGE AND DOES NOT ADJUST FORWARD AND BACKWARD, IT IS PUSHING THEIR HEADS FORWARD AND DOWN, AS YOU KNOW THEY SPEND AT LEAST 8 HOURS IN THEIR VEHICLES EACH SHIFT. SINCE WE HAVE PURCHASED...

Jun 19, 2012 Seats 12 mi

THE HEADRESTS ON THE 2011 FORD CROWN VICTORIA ARE CAUSING THE OFFICERS TO HAVE NECK PROBLEMS. THE HEADREST IS SO LARGE AND DOES NOT ADJUST FORWARD AND BACKWARD, IT IS PUSHING THEIR HEADS FORWARD AND DOWN, AS YOU KNOW THEY SPEND AT LEAST 8 HOURS IN THEIR VEHICLES EACH SHIFT. SINCE WE HAVE PURCHASED...

Apr 11, 2012 Seats 223 mi

I AM A DETECTIVE WITH THE BELLEVILLE POLICE DEPARTMENT, NJ. WE ARE HAVING AN ONGOING PROBLEM WITH THE FORD CROWN VICTORIA 2011 POLICE INTERTCEPTOR WITH MANUAL SEATS. ALL OUR OFFICERS ARE REPORTING LOWER BACK PAIN DUE TO A LOWER BACK BOLSTER BUILT IN AS PART OF THE SEAT. THIS BOLSTER IS NOT ADJUSTABL...

Apr 11, 2012 Seats 223 mi

I AM A DETECTIVE WITH THE BELLEVILLE POLICE DEPARTMENT, NJ. WE ARE HAVING AN ONGOING PROBLEM WITH THE FORD CROWN VICTORIA 2011 POLICE INTERTCEPTOR WITH MANUAL SEATS. ALL OUR OFFICERS ARE REPORTING LOWER BACK PAIN DUE TO A LOWER BACK BOLSTER BUILT IN AS PART OF THE SEAT. THIS BOLSTER IS NOT ADJUSTABL...

May 10, 2011 Seats

RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB

May 10, 2011 Seats

RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB