This Problem Across All Years
See attached document for complaint.
See attached document for complaint.
After hitting a very rough patch of interstate, our steering became very difficult. The driver thought that maybe we had a low tire, so looked for a place to pull over. We crested a hill, and there was an exit with a truck stop. As we attempted to slow for the exit, the driver discovered we had no brakes or power steering. Driver used the brakes on the trailer we were towing to slow us and bring us to a stop. Checked the brake fluid reservoir. It was empty. Bought more, but as soon as the pedal was pushed, it was gone. We were towed to a repair shop, and they discovered the high pressure line on the Hydroboost brake system had separated. The repair shop was able to find a replacement from Ford Motor Co., and repaired our motorhome. We had this exact component inspected 2 years ago when Ford issued an inspection report. We passed. This incident happened 2500 miles from home. When we arrived home, there was a letter from Ford (24N03) stating they were extending the "warranty" period on the high pressure line.
After hitting a very rough patch of interstate, our steering became very difficult. The driver thought that maybe we had a low tire, so looked for a place to pull over. We crested a hill, and there was an exit with a truck stop. As we attempted to slow for the exit, the driver discovered we had no brakes or power steering. Driver used the brakes on the trailer we were towing to slow us and bring us to a stop. Checked the brake fluid reservoir. It was empty. Bought more, but as soon as the pedal was pushed, it was gone. We were towed to a repair shop, and they discovered the high pressure line on the Hydroboost brake system had separated. The repair shop was able to find a replacement from Ford Motor Co., and repaired our motorhome. We had this exact component inspected 2 years ago when Ford issued an inspection report. We passed. This incident happened 2500 miles from home. When we arrived home, there was a letter from Ford (24N03) stating they were extending the "warranty" period on the high pressure line.
The contact owns a 2021 Ford E-350. The stated while driving into the driveway, the vehicle made an abnormal popping sound. The vehicle lost power steering functionality, and the brake pedal became spongy. Additionally, the contact stated that there was a trail of fluid in the driveway. The contact stated that upon opening the hood, he noticed that the brake line had fractured, and brake fluid was leaking inside the engine compartment. There was no further information provided. The manufacturer was notified of the failure and referred the contact to a dealer; however, the dealer could not accommodate the vehicle. The dealer was contacted and diagnosed the vehicle at the contact's residence. The dealer determined that unknown hoses needed to be replaced and the failure was related to NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The dealer and the manufacturer informed the contact that the vehicle could not be covered under the recall as the recall was previously marked as complete. The contact stated that the dealer had not completed the recall repair on the vehicle. The vehicle was not repaired. The failure mileage was approximately 40,000.
The contact owns a 2021 Ford E-350. The stated while driving into the driveway, the vehicle made an abnormal popping sound. The vehicle lost power steering functionality, and the brake pedal became spongy. Additionally, the contact stated that there was a trail of fluid in the driveway. The contact stated that upon opening the hood, he noticed that the brake line had fractured, and brake fluid was leaking inside the engine compartment. There was no further information provided. The manufacturer was notified of the failure and referred the contact to a dealer; however, the dealer could not accommodate the vehicle. The dealer was contacted and diagnosed the vehicle at the contact's residence. The dealer determined that unknown hoses needed to be replaced and the failure was related to NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The dealer and the manufacturer informed the contact that the vehicle could not be covered under the recall as the recall was previously marked as complete. The contact stated that the dealer had not completed the recall repair on the vehicle. The vehicle was not repaired. The failure mileage was approximately 40,000.
The contact owns a 2021 Ford E-350. The contact stated that while driving at undisclosed speeds, the power steering and brakes became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed with loosened brake line fittings and an unknown fluid leak. The vehicle was repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V013000 (Fuel System, Diesel). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 13,667.
The contact owns a 2021 Ford E-350. The contact stated that while driving at undisclosed speeds, the power steering and brakes became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed with loosened brake line fittings and an unknown fluid leak. The vehicle was repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V013000 (Fuel System, Diesel). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 13,667.
The contact owns a 2021 Ford E-350. The contact stated that the vehicle was included in NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) and the vehicle was inspected. During the inspection, there were no leaks found. The contact stated while driving approximately 65 MPH after the inspection, the vehicle lost power steering functionality. The contact coasted the vehicle off the highway. The contact stated that while driving afterward and attempting to depress the brake pedal, the vehicle failed to respond as designed. The contact pulled over and had the vehicle towed to the dealer where the recall repair was completed. The manufacturer was made aware of the failure. The approximate failure mileage was 10,800.
The contact owns a 2021 Ford E-350. The contact stated that the vehicle was included in NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) and the vehicle was inspected. During the inspection, there were no leaks found. The contact stated while driving approximately 65 MPH after the inspection, the vehicle lost power steering functionality. The contact coasted the vehicle off the highway. The contact stated that while driving afterward and attempting to depress the brake pedal, the vehicle failed to respond as designed. The contact pulled over and had the vehicle towed to the dealer where the recall repair was completed. The manufacturer was made aware of the failure. The approximate failure mileage was 10,800.
The contact owns a 2021 Ford E-350. The contact's wife was driving into a parking lot at approximately 5 MPH when the power steering and the brakes failed. The contact's wife was able to safely stop the vehicle. The contact stated that his wife had not observed any warning lights being illuminated. The contact's wife examined the vehicle and noticed that there was red fluid puddling on the ground and a hissing sound coming from the driver’s side under the engine. The vehicle had not been towed to a dealer and had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000. Consumer purchased the unit in Las Vegas on March 13th with 21,477 miles on the odometer and it failed on April 1st, with 22,018 miles on the odometer.
The contact owns a 2021 Ford E-350. The contact's wife was driving into a parking lot at approximately 5 MPH when the power steering and the brakes failed. The contact's wife was able to safely stop the vehicle. The contact stated that his wife had not observed any warning lights being illuminated. The contact's wife examined the vehicle and noticed that there was red fluid puddling on the ground and a hissing sound coming from the driver’s side under the engine. The vehicle had not been towed to a dealer and had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000. Consumer purchased the unit in Las Vegas on March 13th with 21,477 miles on the odometer and it failed on April 1st, with 22,018 miles on the odometer.
The contact owns a 2021 Ford E-350. The contact stated while driving 60 mph, the contact started to smell a burning odor coming from the RV. The contact attempted to pull over the RV to the side of the roadway however, the RV became difficult to steer. The contact pulled over the RV and checked underneath the RV and the front hood and noticed that power steering fluid had leaked all over the engine. The contact continued driving to his destination and then had the RV towed to an RV lot. The RV was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 5,000.
The contact owns a 2021 Ford E-350. The contact stated while driving 60 mph, the contact started to smell a burning odor coming from the RV. The contact attempted to pull over the RV to the side of the roadway however, the RV became difficult to steer. The contact pulled over the RV and checked underneath the RV and the front hood and noticed that power steering fluid had leaked all over the engine. The contact continued driving to his destination and then had the RV towed to an RV lot. The RV was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 5,000.