2018 FORD ECOSPORT Engine Problems
338 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (338)
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Vehicle is not running and was at the dealership for recall and dealership said that ford denied claim and ford said dealership denied claim. Dealership said it’s something from oil and that it’s not issue from recall however all problems and issues fall within the recall damage. I called ford and they said the dealership are the ones who denied it. They also caused and did more damage to the vehicle in process. Doesn’t make any sense new engine was put in 2 yrs 20,000 miles ago. Also paperwork from dealership actually states that the outside of the oil pump belt looked to be in rough shape!! Which is the recall!!!
Recall work done on 2018 Ford Ecosport. Next day leaking oil at all four corners of oil pan. Took back to dealership and the repaired but didn’t document it. About one week later oil and other fluids leaking from all over. Took back to dealership and they repaired but charged me a deductible stating it wasn’t really due to the recall work. I think it was. About 11 days later fluids leaking/pouring out from under vehicle. Back at dealership now.
Three days after I purchased the vehicle from ideal cars, I went to Showlow, Arizona and the car on the hill started spitting and sputtering lost power and shut off and I had to pull over to the side about 20 minutes later. It was able to start again and we went Then a week later I went to Payson, Arizona and my vehicle again lost power on the hill and shut off and I had to pull over to the side and wait for it to start again that’s when I called Ford and the car lot I purchased it from which they don’t want anything to do with me, but Ford told me about the recall and how that’s what my car is going to do or could do but I’m telling you it already did it. It’s already made. The transmission sounds whiny, and clunky, and the motor shifting is not better. This is all after the recall repairs.
In January 2024, Ford issued Safety Recall 23S64 / NHTSA Recall 23V905 for my 2018 Ford EcoSport for critical engine oil pump failure causing loss of engine power AND power braking assistance - a defect that has caused crashes and injuries. Parts were not available until August 2025 (19 months later). This defect caused catastrophic engine damage in my car requiring complete engine replacement. My vehicle has been out of service for over 75 days. I unknowingly drove with this life-threatening defect for over 2 YEARS since my purchase in June 2023. I purchased this Certified Pre-Owned vehicle in June 2023 for $25,000 from an authorized Ford dealer in Santa Clara, CA, plus spent on CA DMV registration ($638) and auto insurance till now ($3,000). Ford has discontinued the EcoSport due to reliability issues. I have completely lost confidence in this vehicle's safety and have formally requested Ford buy back this defective vehicle for $28,638 (purchase price + registration + insurance costs). Ford customer service and the dealership have been slow and unresponsive. With engine replacement required, this vehicle is unsafe and worthless. I am requesting NHTSA investigate this recall and Ford's resolution for such life threatening defect.
I got my engine replaced during the summer of 2024 since the oil drive belt failed in my engine. This was due to the recall. I took my car to Baumann Ford in Genoa. I got my car back in August of 2024 after this occurred in June of 2024. I went 2.5 months without my car. Once I got it back the check engine light has come on several times for various issues pertaining to the engine. In the last couple of months, my car has stalled twice and it has been refusing to start. I took my car to Tuffy's in Perrysburg to get inspected and they said my starter was going out, my transmission is going out and is leaking fluid, and my coolant is leaking too. All of these components were part of the engine that was put into my vehicle in August of 2024. Another issue is that the gas valve that detects vapors causes my check engine light to come on as well. I do not feel that this vehicle is safe to drive. I was told that the recall was to be fixed by the end of the first quarter of 2025. It is now the last quarter of the year and I just was called to get the recall fixed. The first dealership (Baumann Genoa) said they had no time to fix the issue even though they called me to get me scheduled. This has been over a year of stress with this vehicle and I do not feel like this is safe to be on the road. Ford has taken their time fixing this issue and I do not feel like they have taken this recall seriously when it comes to their consumer safety.
The engine oil pump drive belt and/or tensioner failed, causing the low-oil-pressure warning light to illuminate and creating a risk of sudden engine seizure and loss of motive power while driving. The vehicle is a 2018 Ford EcoSport with approximately 49,000 miles. It had no oil-pressure issues of any kind until two months after the dealer performed the interim repair under open safety recall 23S64. The dealer (Tipton Ford Brownsville) and Ford corporate hotline have both refused to perform the required oil-pan inspection and free engine replacement specified in recall bulletin MT23S64A, even though the recall remains open and this is the exact failure mode described in the recall. The vehicle is currently at the dealership and available for inspection.
During a trip out of town, the vehicle suffered a complete engine and mechanical breakdown on a busy highway, becoming inoperable and posing a serious safety hazard. The vehicle had been routinely serviced and received an oil change two days prior to the incident. On the same day, another service company reviewed the oil system and confirmed the concern. The vehicle has been in the possession of Jim Hudson Ford in Lexington, SC since October 25, 2025 and remains unrepaired. Ford has confirmed that only ten (10) parts are currently on order nationwide and that no loaners will be available until February 2026. The dealership reported that another EcoSport affected by the same recall has been on their lot since July with no repair parts available. We live approximately 68 miles away and have no transportation. The registered owner is a disabled individual with a pacemaker, creating an extreme hardship due to limited financial flexibility and dependence on disability income. We have repeatedly requested permission to pick up a loaner vehicle from another Ford dealership closer to home or to receive a third-party rental (Enterprise, Avis, etc.) at Ford’s expense, consistent with public recall guidance. Ford has refused all such accommodations and has declined to confirm that the delay is due to back-ordered parts.
My 2018 Ford EcoSport is affected by Recall 23S64 / NHTSA 23V905. The engine has been replaced and I also had a tune-up, but the vehicle is still experiencing shaking and loss of power while driving. At times it will not accelerate past 50 mph. This has been happening since I bought the vehicle in 2023. This is unsafe and needs review.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine completely failed less than a month after purchase at approximately 58,000 miles. The vehicle is currently at Wicklund Auto in Rolla, MO for inspection and repair, and the engine is available for inspection upon request. 2. How was your safety or the safety of others put at risk? A complete engine failure caused the vehicle to shut off while driving, which could have resulted in a sudden loss of power, stalling in traffic, or inability to accelerate or brake properly, creating a serious risk of a collision or other accidents. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Wicklund Auto has confirmed catastrophic engine failure. The dealership, Arizona Car Sales in Mesa, AZ, has not taken responsibility but may have inspected the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Wicklund Auto, and repair documentation is available. The manufacturer and dealership have been notified but have not assumed responsibility. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? On August 10, 2025, at approximately 8:07 PM, the LOW ENGINE PRESSURE indicator illuminated. I exited to a Mobil gas station and waited for 30 minutes. During this time, the FULL ACCESSORY POWER ACTIVE indicator turned on, and shortly afterward, the vehicle shut down completely and became inoperable. No prior warning lamps or messages appeared before this date. Additionally, I was not informed of any relevant recall at the time of purchase from Arizona Car Sales, which could have affected the safety and reliability of the vehicle.
Vehicle Information: •Year / Make / Model: 2018 Ford EcoSport Titanium 2.0L •VIN: [XXX] ] •Mileage: ~70,000 miles Problem Description: I am experiencing multiple engine and emissions-related issues on my 2018 Ford EcoSport at only ~70,000 miles. These include: •Check engine light illuminated continuously •P0016 – Crankshaft/Camshaft Correlation (Bank 1 Sensor A) •P0017 – Crankshaft/Camshaft Correlation (Bank 1 Sensor B) •P0420 – Catalyst System Efficiency Below Threshold •All emissions-related lights, including camshaft indicator, are on •Vehicle is sluggish and struggles to accelerate These issues first appeared around 30,000 miles and recurred more severely at ~70,000 miles. The vehicle has been maintained according to manufacturer recommendations, with regular oil changes using the correct oil type. This appears to be a premature failure of timing chain/cam phasers and possibly catalytic converter components. I have checked for recalls and found none applicable to my 2.0L engine, and there are no known Technical Service Bulletins specifically covering this problem. I am concerned about safety and reliability, and I am submitting this complaint so that NHTSA can track these issues and determine if further investigation or action is necessary. Additional Comments: •I am aware of other Ford owners experiencing similar timing chain and cam phaser issues at low mileage (60k–80k miles). •I request that this information be considered for investigation into potential safety defects or extended coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car suddenly lost oil pressure and the engine light came on. I immediately pulled to the side of the road and my vehicle was trailered to a Ford service center. They termined that the engine needed to be replaced. Now I receive a recall for this same issue but we already paid fir a new engine replacement.
As I was driving in the highway the car began to loose power... it began to slip, it speeds up then goes down etc, once I slowed down but before coming to a complete stop the car shut down while I was exiting the highway. We could have been hit from behind if it wasn't that i had already been slowing down because the car didn't feel right. It has happened more than once, the slippage of power is constant. According to the codes and the diagnostic it was the turbo that needed replacement along with other things I have a video summary of the issues. However, this began right after my warranty expired and the engine had already been replaced due to another issue not even a year before. This car seems to be nothing but problems. You get the check engine light that comes and goes amd the "see manual" light which doesn't tell you anything other than it could be anything. This car is not even 10 years old... it's not high mileage. They seem to know that the turbocharge is an issue but nothing is done about it.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the turbo charger. The contact was informed that the turbo charger need to be replaced. The vehicle was not repaired. The contact stated that a failure with the turbo charger had occurred less than a year prior and was replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM TO FRACTURE, SEPARATE FROM THE TENSIONER BACKING PLATE, ANDOR THE OIL PUMP DRIVE BELT MATERIAL MAY DEGRADE AND LOSE TEETH, RESULTING IN A LOSS OF ENGINE OIL PRESSURE.
My 2018 Ford EcoSport is subject to Safety Recall 23S64, concerning a defective oil pump belt and/or tensioner that can lead to engine failure. My VIN is listed in this recall. The engine has symptoms consistent with this recall, including performance loss, mechanical noise, and diagnostic codes such as P0014 (camshaft timing over-advanced), P0303 (cylinder misfire), and U0100 (lost communication with ECM/PCM). The vehicle is currently located at an authorized Ford dealership (Sunrise Ford of North Hollywood). However, the dealer has refused to perform the required diagnostic inspection unless I pay $1,084. This is a direct violation of federal law under 49 U.S.C. § 30120, which mandates that both diagnosis and remedy of safety-related recalls must be provided free of charge. I have also documented communication from the dealership and a written inspection from an independent licensed repair shop showing the engine is in as-found condition and that no repairs were attempted. I am seeking enforcement action to ensure that the recall is honored as required by law. Dealership: Sunrise Ford of North Hollywood Address: 5500 Lankershim Blvd, North Hollywood, CA 91601 Service Advisor Name: Bruno Rivero
I purchased this vehicle on [XXX] Serra Ford in Farmington Hills, MI. It was certified by the manufacturer Ford Motor Company. I was told they remedied all issues/recalls. On [XXX] I experienced loss of power and oil pressure. We immediately returned it to the dealer for evaluation and repair. On May 12th they informed me that the vehicle needed a new engine. On May 27th I was told that they were waiting on parts. I was told on June 9th that the engine had arrived and it would be about 10 days to repair. Finally on June 18th I was told that they would not be replacing my engine and that they are unable to fix the recall that was causing all these issue. I reached out to the dealership and was not provided details offering oil pressure level read off the diagnosys to ensure the vehicle is safe. The recall states that loss of power braking increases the risk of a crash. For the safety of my family, I am hoping to avoid that. Refusing to remedy the recall by the manufacturer is unacceptable. THe dealership selling a vehicle that is not safe is also unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We noticed rattling and misfiring sounds from the motor but no warning indications on the dash. 2 days later when my wife was coming home the car started losing power and "died". Would not restart but no warning lights on dash. The app did send a notice about loss of pressure to turbo. Had my wife not been near someplace to pull into she would have been stranded in the road in a disabled vehicle. Traffic was backed up behind her while she was trying to get out of the road. Had the car "died" while she was on the interstate doing 70 it would have been COMPLETELY without power steering AND brakes. The car has ONLY been serviced by our local Ford dealer. So we had it towed there. This morning they are telling us it's a problem with the "integrated exhaust manifold" that allowed water into the cylinders and ruined the engine. Believe they called that a cracked block years ago? Something that shouldn't happen to a car with only 66K miles. They assured us it wasn't the oil pump from the recall. We just paid it off a couple months ago. Now it needs a new $6,300 motor. Not something senior citizens only a year from retirement can easily swing. There NEVER was ANY indication (warning lights, etc) or warning from the dealer after service of any problems. It seems that Ford has more problems with this motor than just the oil pump!!
Loss of engine oil pressure, makes a very loud noise in the engine and causes the vehicle to become inhibited and cannot be used.
Sine there is a recall for my vehicle, it can no pass an emissions state inspection so i can register my vehicle
Ford dealership does not have parts to fix recall issue, having engine issues with this 3rd engine and dealership is trying to charge $1100 dollars saying it is unrelated to engine recall issue. This is the 3rd engine on the vehicle. Was told parts would be ready 1st quarter 2025. Still no parts ready and dealership is trying to charge me for repair.
I had brought my vehicle multiple times in 2024 to the Route 23 auto mall prior to me receiving a recall notice. The check engine light kept coming on and off and they told me that there was nothing wrong with my vehicle. I then received a recall notice in around the end of July 2024 and contacted them to complete the recall. I brought my vehicle in August 2024 and they told me that they would not be receiving the parts for the recall until March of 2025. I was told that I can still drive the car until then as it was not a safety hazard. That same day I went home and parked my car in front of my house. I was leaving to go to work and the car would not start. I had to call a tow truck to tow the car to the dealership. The manager told me that I would need to get a new motor and it would only take a few days. I asked for a rental car in the mean time. I then got my car back with the new motor almost 6 months later. I picked up my car from them and they gave me a certificate for the new motor. Fast forward to April of 2025 and my car again would not start. I had to have it towed to the dealership once again and this time it took 3 weeks to get it fixed. They said that the hose was ripped in half which causes anti-freeze to leek. They told me that it had nothing to do with the recall and that I had to pay $200.00 out of pocket. The car is still not fixed as per recall because the same parts were put on the car. I tried to get rid of the car and no dealership will by it. I looked online and noticed that there is a class action lawsuit against ford for the same exact issues. Ford itself will not buy the car back. What can I do now? I have attachments but its too large to fit on here. I can email it.
On Monday, [XXX] the ‘low engine oil pressure’ light came on in my car. It quickly turned off but then came back on and flickered off a second time. The third time it came on, it stayed on and my car slowed of its own accord before coming to a complete stop due to engine failure. I was on [XXX] (a major state highway with 65mph speed limits) on my way home from work. I was able to get over to the shoulder just milliseconds before the engine completely stopped working. Thankfully I was able to move over safely because I could’ve been hit by other motorists on the highway had my car come to a standstill in the middle of the lane. This issue has been confirmed by my local Ford dealer (Haldeman Ford Hamilton) to be related to the recall on the vehicle. Ford has been pushing back the availability for replacement parts for this recall for months. They still don’t have the parts available even though the recall notice was initially sent out in 2023. The dealership told me it could be 3-6 months before the parts are available to fix my car. I was told they had no loaner cars available for me because of all the other customers who are also having these issues with their Ford EcoSports and are currently using loaner cars. I was informed I’d have to wait 2-3 weeks for a loaner car to become available and in the meantime, I was responsible for finding my own transportation to/from work. Ford informed me they would not reimburse me for the cost of a ride-share service like uber nor would they reimburse me if I rented my own car as it had to be a Ford loaner vehicle. I also had to pay out of pocket for towing services to get my car towed off [XXX] and to the dealership. I have asked to be reimbursed for the towing services but Ford refuses to do so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
8/14/21 car purchased at Pacifico Ford 9/10/22 broke down, at a red light, car just turned off, had to physically push it off the road and get towed, no warning Rattling engine sounds always while car was running after the first breakdown 2018 EcoSport Recall Item Affected: ENGINE AND ENGINE COOLING: ENGINE: OIL / LUBRICATION: PUMP A loss of oil pressure can result in an engine stall and loss of power braking assist, increasing the risk of a crash. Manufacturer's report date: 1/8/24 Started receiving multiple letters about recall which stated parts were unavailable. Called Pacifico to inquire about bringing car in - was told there was nothing that could be done, parts were unavailable and stated basically needs to breakdown and have a total failure before they could help me. Crazy since the recall states an increasing risk in crash. March 2024 broke down yet again, brought to the dealer and they assessed it was the recall. Parts still unavailable. Put in a rental from around April - 11/13/24. Every month I had to come back to dealership and pay $200 for rental then it would be reimbursed a week later. 11/13/24 got car back after 8 months - was told the car’s engine was replaced completely since the parts never became available/ everything was done and fixed. A week or so later check engine light came on again. Brought back to Pacifico told it was a computer issue and to drive it 50 miles to reset. November 27th check engine light still on, was told to drive another 100 miles. December 2024 inspection was done, they cleared engine light/ said nothing was wrong with it. 3/19/25 Check engine light comes on yet again - brought it directly to shop and they said yet again NOTHING WAS WRONG WITH IT. TURNED LIGHT OFF. 5/2/25 driving to work, the car just turned off/ broke down while I was actively driving, no warning, no nothing. I am lucky I was not involved in accident for I take major highways everyday. Car currently at shop diagnosis; bad purge valve
To Whom It May Concern, I am submitting this complaint regarding my 2018 Ford EcoSport, which is affected by Recall 23S64 related to a serious engine defect. I am currently making payments on this vehicle, yet it continues to be unsafe and unreliable, with repeated engine issues that have not been resolved despite temporary repairs. I purchased the car in May 2024 from a dealership. Within two hours of driving it off the lot, the car began to shake, and the check engine light started flashing. It could not accelerate properly or keep up with traffic, and I had to return it for repairs, where it stayed for approximately two weeks. More recently, while driving two hours away from home, I experienced another severe incident. The car again began to shake, and multiple warning lights appeared on the dash: the check engine light, engine oil pressure light, and the "See Manual" warning. Once again, the vehicle was unable to accelerate safely, putting me and others on the road at serious risk. I was told this was connected to Recall 23S64, and an interim engine replacement was performed. However, even after this, I am still experiencing ongoing engine issues, including shaking, poor acceleration, and a flashing check engine light. This recall has been open since December 2023, and Ford initially stated that remedy parts would be available by the end of Q1 2025. It is now late April 2025, and there are still no parts available and no updated timeline. I have reached out to Ford and the dealership multiple times, and both have refused to offer a buyback or permanent solution, even though I have explicitly stated that I no longer feel safe in the vehicle. I fear that Ford is waiting for someone to be seriously injured before taking meaningful action. Meanwhile, I am stuck making monthly payments on a car that I cannot rely on and do not feel safe driving. I am requesting that the NHTSA investigate this matter and pressure Ford to take responsibility.
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Today (March-25-2025) a light came on saying "LOW ENGINE OIL PRESSURE" when I was driving home from work. I pulled in the driveway and turned the car off, checked the oil and noticed it was completely full. I am still waiting on a recall for this vehicle since last year, and since my wife and I both work, and have kids to take care of, not having a vehicle is definitely a problem.
Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905
I have been waiting on the recall to be fixed for almost 2 years now. I've contacted Ford more times than I can remember, and they don't do anything other than say it's not available yet. I have had to replace the transmission, had many small repairs thinking it was something other than the recall. (I've paid over 2.5k in repairs and 1k in Ubers out of pocket) has 49000 miles, and I do not feel safe driving it at all. I will go somewhere that's within 5 miles, so I know I won't be stuck too far or on the highway, so it is causing MANY inconveniences as well as money for Uber etc. It is paid off and I'm going crazy trying to get this fixed. This is absolutely ridiculous, and I'm beyond FED UP! I keep looking to find a car similar that is NOT a Ford, but they're all too expensive and I don't think it's right I have to pay for FORD'S mistake!
My engine lost power paid 2000 for repairs but it is continuously happening and it is related to recall
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 MPH, the vehicle started making a ticking sound. The check engine warning light was illuminated. The vehicle was driven to Midas to be diagnosed; however, the vehicle was not diagnosed, and the contact was informed to take the vehicle to the dealer for assistance. The local dealer was contacted, and the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired with the same recalled parts and the engine was replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 30,546. VIN tool confirms part not available.
Mileage: 30,546
I was involved in a front end collision [XXX] that caused my vehicle to be totaled and me to be transported to the hospital via an ambulance. I purchased the vehicle with the understanding that it had numerous safety features including airbags throughout. During this accident my impact completely crumpled my engine compartment and left portions of my engine were left lying around. The only airbag to deploy was the skirt one below the steering wheel column. The curtain one over my driver door and the steering wheel one did not deploy. I sustained a concussion, post concussion syndrome, chest wall injury, hematoma and abrasions to my left arm and both legs. The bruises sustained to my abdomen make it look like I am still wearing my seatbelt. The post concussion syndrome has caused me memory loss for the entire day, before and after the accident other than a moment here or there. I cannot remember the accident or what led up to it. I continue to have headaches and nausea. I am really just looking for answers on why my other airbags did not deploy. Ford has declined to inspect the airbags unless I agree to have the vehicle brought to one of their inspection locations. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Mileage: 91,000
My partner lost acceleration on the highway, abruptly and without warning. We took the while to a Ford dealership for diagnostics. They found that the turbocharger had come loose and was grinding against the engine. Metal infiltrated into the oil, large pieces settled in the oil pan. The dealership says the vehicle needs a new engine and turbocharger, wants us to pay $8,100 for it. The dealership denies the issue is related to the active recall and ongoing class-action lawsuit, even though the circumstances align perfectly down to the mileage range in which this issue is expected to occur.
My mother was driving my car when it randomly had displayed the check engine light and low oil pressure light. My mother immediately stopped driving it and we had it towed to my mechanic. My manic said the Engine is very noise, but oil is full. Said the wet belt timing system and the oil pump are inside the crankcase and need to be inspected, but to avoid breakage extensive testing needs to be done, but before that can happen the oil pan must be removed. After speaking with a master tech at Ford he let her know it will need an engine and possible turbo replacement, and this is a common issue in these vehicles.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
My engine light came on in September 2024. I took it to the Ford dealership and they told me it was my purge valve. I had my mechanic replace my purge valve and my engine light went off. 24 hours later my engine light came back on. I took it to the Ford dealership and they said the valve was loose and they fixed it. My engine light was off when they gave me my vehicle back. 2 fays layer my engine light came back on. While driving on I-45 my car shut off and stalled. I talked with the Ford corporate office and they informed me about my car's safety recall and that they will not have the parts until next year. I wanted to have my car be a total loss and purchase a 2024 Ford Escape. I was not approved and Ford is trying to give me my car back. I no longer feel safe driving behind the wheel of a car that has an increasing chance of shutting off and causing a crash.
Vehicle keeps breaking down and constant maintenance is needed. From oil pump to engine and alternator issues. Worst purchase ever
Been dealing with the issue for almost a year and and a half. Went to the dealer and had to pay out of pocket for a temporary fix that they claimed was a lose hose clamp. After receiving a second letter stating to take it back to the dealer a second time and presented it and how an intern repair is available due to my car now leaking and burning oil and the service manager said they could not do anything and would not even look at my car and told me I had to wait the recalled parts are available although ford has offered an interm repair is allowed. This has been a headache for almost two years and I have contacted Ford telling me to take my vehicle in. Now I am at severe risk of my engine blowing up due to defective oil pump.
My car stalled at a red light and the car wouldn't move. Manufacturer refuses to fix my car even though there's a recall notice regarding my vehicles engine.
In about July of 2023 car stalled at the light , then eventually started. Upon arriving home I turned the car off then tried to restart it started in battery mode? I tried shutting it back off and the vehicle started rolling down the hill at about 3 mph and would not allow me to shift gears or steer the wheel. Brakes were not functioning. Once I reached the bottom of the hill I pulled the Emergency brake to stop the car. Car was towed to the Ofrd dealership and was in the shop for 2 weeks with them trying to determine what happened and what caused the failure. The dealer after 2 weeks said it was the computer system that needed to be reset. Which I found to be odd as it should not have taken that long if it was only the computer system. Fast forward to 2024 new recall on the vehicle, that sounds like what happen to my car in 2023 . Solution was supposed to be available in a few months and here we are in at the end of the year with no solution. I don't want to keep driving the vehicle with a chance it may stall on me without notice. There has yo be some kind of resolution as I would want a tragic accident to force a qui ker turn around.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact's husband connected the vehicle to the diagnostic machine. The contact retrieved a code for a misfire in cylinder #1. The vehicle was taken to the dealer and the spark plugs were replaced. The failure reoccurred. The contact stated that the failure had been persistent. The contact stated that the engine had previously been replaced, by a Nissan Dealer where the vehicle was purchased. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
June 19. My engine light came on, low engine oil pressure warning on the display, and the power of my engine decreased rapidly. I was able to pull off the road and eventually park. Over the next few days I solicited advice about what could cause low engine oil pressure until I received the recall notice. Jun 23. After received a recall notice that mentioned low engine oil pressure so I called Matt Bowers Ford in Metairie, LA. I was told that a determination couldn't be made without a diagnostic and that I would be reimbursed for up to $250 for a tow. So I setup a tow to the dealership. Jun 25: Car is towed to dealership for diagnostic. July 1: No contact from dealership. Initiated correspondence. Confirmed engine issues were covered by ford and was promised a loaner as soon as one was available. July 8th: confirmed miscellaneous repairs were required. Requested to initiate claim eoth silverrock extended warranty. July9: Confirmef these were covered by extended warranty. Only needed a deductible. And interior cleaning fees. Reassured a loaner would be available soon since " we only get 1 loaner per service representative" Aug 8: Called dealer for status update and confirmed a loaner would not be made available and to contact the manufacturer. Manufacturer indicates rental reimbursement is available, but I explained I cant afford upfront costs for a rental. Since then I have contacted all other parties. Initiated a claim as a loss for insurance, denied. Requested a forbearance on the loan terms so i could rent, denied. Seller to request a refund or buyback, denied.
See attached document for complaint.
Engine and airbags lights are always shown on the dashboard without going off. It has been ON always and constantly for many months.
I have a 2018 Ford EcoSport (Recall 23s64). I had asked the dealer about this recall during my last oil change that was apprx 1 month prior to breaking down. I was told I would contacted when the vehicle is ready to be brought in. I was out of town on [XXX] in CT when the dashboard warning indicated "Low Engine Oil Pressure." The car began to decelerate and I took the next exit in Wallingford Ct and called a Tow. There was no Ford Dealer in the area that would see me. My care was towed to Firestone where they diagnosed the issue as being related to the recall. I needed to get the car towed home, get a rental car, and hotel for one night because rental cars were not available until the next day. I have been in touch with Ford and the Ford Dealership. The information they are providing me is sketchy related to covering expenses related to these extenuating circumstances. I spoke with the Ford and Ford dealership about rental reimbursement 2 weeks ago. Only today was I advised that rental would only be reimbursed for Ford vehicles. I pushed back and asked for escalation at Ford. I would like clear and concise information from Ford and the Ford Dealer but they are not particularly forthcoming with information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine slowed to under 45 mph while driving on the highway, and vehicle was unable to function at higher speeds. Engine oil pressure low warning registered. Vehicle ceased being able to perform at highway speeds and had to be towed.
When driving on the freeway, a low oil pressure alert came on, so the vehicle began to lose power and sound very bad. I had to stop on the freeway and pull over to a safe place on the road to check for any leaks or lack of oil. but everything was fine, I took him to a safe place away from the highway but the noise was constant so I had to ask for help from a tow truck to take him home since I was far from it
The contact owns a 2018 Ford EcoSport. The contact's son stated that while driving 50 MPH, there was an abnormal knocking sound coming from under the hood, and the "Low Engine Oil Pressure" message was displayed on the instrument panel. The contact's son was able to pull over to the shoulder and check the oil level. The oil level was normal, and the vehicle was driven to a local dealer, but the vehicle stalled before arriving. The vehicle was towed to the local dealer to be diagnosed but the result was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Mileage: 55,000
Back on February 27, 2024, my car was taken into the dealership due to a malfunction the oil pump gave out and dealership said that due to those issues "shavings were going into the transmission" which could cause further damage to the vehicle in increased risk of an accident. It is not going on to 5 months and nothing has been done I get calls that since it has been park for so long the vehicle is not getting more issues. At this point it has been one thing or another I had contacted Ford for assistance spoke to Orleis Smith back in May 16 due to lack of progress. Till this day nothing has been resolved the vehicle went in got check and only had the recall issues and now dude to its long stand still more issues have come up the original reason is once again put on the back burner. Due to my single mother status, I have a fixed income and an unable to pay for the recall fix upfront to later get a reimbursement. I would like some assistance since the vehicle is uses for work. Manufacturer Recall Number23S64 NHTSA Recall Number23V905
the car has check engine light on and low engine oil pressure light on. it is not drivable which means i do not have a car to drive. how do i get to work for a year? taking a year to get it resolved is terrible. they should provide a rental car or solution much faster. it is a safety issue to not have this solved.
My vehicle is part of the recall 23S64/NHTSA 23V905. My vehicle became unusable as part of the recalled part failure in February 2024. I just received notification that the part will not be available until 2025. I have been in a rental car, Ford is paying for since February. I have tow fees and rental fees that have not been covered by Ford. I just want my vehicle back it has been 4 months and according to the newest recall from Ford the part will not be available until next year. This situation is being taken care of without charge but this is an unreasonable time for the repair to take place.
the vehicle flashed a light regarding the oil pressure and then as i began to make a right turn the car puttered and wouldn’t allow me to accelerate and began to turn off in traffic.
My car stop running completely. It's at the dealership for about 3 months and they have fix but the engine are on backorder. Looking at the 2nd quarter of next year to be fixed. My family and I will be without a vehicle for almost an year. I don't have the money for a rental which they said they would reimburse me which isn't an option for me at this time
While daughter was driving vehicle, the vehicle lost complete power. There is no drive power and almost put my daughter in an accident. We have taken the vehicle to where we purchased it from, and they advised it needed a new engine, after several months, we found out it was due to this engine recall on the ECO Sport and was told it had to be taken to a certified Ford dealer to handle the recall, since the recall superseded the warranty we purchased on the vehicle. It is now sitting at Bob Thomas Ford in Fort Wayne Indiana since February/March, and Ford is not taking responsibility for this. They only offered a rental vehicle on April 15th, which was 5 months into us not having the vehicle, because they have had nothing further on this recall and no parts. I have put in several claims with Ford asking for them to buy back the vehicle at what we owe, since we had to replace the car. Now, they are stating that parts are anticipated to be available 1st quarter of 2025. I am asking that Ford pay off the balance of the vehicle and buy it back. They cannot expect people to pay on a loan for a car when it is not drivable, for over a year.
This issue has not been corrected and this car is unsafe to drive.
I am reaching out to express my deep concern regarding the ongoing issue with my 2018 Ford Ecosport, which has been affected by the recent recall notice 23S64 / NHTSA 23V905. As per the recall, my vehicle displayed low oil pressure on Friday, March 29, 2024 resulting in Immediate engine failure. Despite promptly bringing my car to multiple dealerships I have been without my vehicle for over three months, as we are now approaching July. To make the matter worse I am continuing to make my monthly finance obligation for a car that I do not have. In addition, I have to come out of pocket for additional transportation and tow trucks. This situation has been extremely distressing, as I rely heavily on my vehicle for essential daily tasks. As a full-time working mother with a teenager who is actively involved in school activities such as baseball, transportation is vital for us. Additionally, managing household responsibilities alongside my professional commitments further underscores the importance of having a reliable means of transportation. Despite having paid almost $5,000 for an extended warranty, I have been informed that due to the national recall, my warranty coverage is effectively superseded. This leaves me without the support and service I paid for, adding to the frustration and inconvenience. I am making public my complaint in the hopes of drawing attention to this matter and urging Ford to expedite resolution efforts. Whether it be expedited repairs, temporary alternative transportation arrangements, or any other form of support, I am in dire need of a swift resolution to this issue. Your prompt attention and assistance in this matter would be greatly appreciated. I trust in Ford’s commitment to customer satisfaction and hope for a positive outcome to this situation.
Just got going over the light turned grren at a stoplight March 16, my car spit scattered and died at the side of the road. 1 week after getting the oil changed. The dealership has confirmed the issue as the pending recall for the oil pump tensioner belt. Unable to be driven till it's fixed. I see that it's not being released till 1st qtr 2025 maybe. I am unable to fix the car myself as the principle is ford's issue not mine. Plus I don't have the money to do that. The car is in great shape and sitting outside in hot and soon winter is going to bring the value of my car down. What else can be done?
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic. The contact was unaware whether the vehicle was diagnosed; however, the independent mechanic made her aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. VIN tool confirms parts not available.
Mileage: 46,000
Engine abruptly stopped on the freeway and then flashed low oil warning. Towed car to dealership, where it was said to have total engine failure due to oil pump failure. Safety of me and my fiance (passenger) were put at risk as car stopped on the freeway and we coasted to the shoulder, stopping on a busy freeway before tow truck arrived hours later. Car reported to be at 73695 miles by Ford. Repair was quoted for entire engine and all corresponding parts. Car has been sitting at the dealership awaiting repair for 6 months. Repair is now finally done. Oil pump recall was not applied to my car; I had been informed multiple times by corporate to wait for the next quarter and more parts, and dealership stated they cannot keep the car further and to go forward with the repair. Corporate also informed me I will not be given a refund on any of the parts in the repair. I was not provided another car during this time, where I have been unable to commute to work. Financial assistance was given to me and accounted for about half of repair price. Still, I am responsible for $3964 to replace engine and all corresponding parts.
My engine needed replacing due to the oil pump recall 23V905. Left me stranded at night and required a tow.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving 5 MPH, the contact heard an abnormal grinding sound coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the contact heard an abnormal grinding sound again. The parking assist message was displayed. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer. The contact called the local dealer and had the vehicle towed, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 100,000.
Mileage: 100,000
The recall on the oil pump has really put a halt in my life. I was driving home when my vehicle cut out. I lost control of the vehicle for a second. Thank goodness I was not on a highway and was able to get it going again to drive home. My dash lit up with all different lights, one being low oil. The vehicle is now sitting at a Ford Dealership where we wait for parts for the EcoSport. This was several months ago. I was told multiple times I could not get a loaner car and that I would have to pay for a loaner if that is what I needed. I ended up going to another dealership and financed another vehicle as my job requires me to travel. I have been in contact with the Ford Support and the Ford dealership and nothing seems to be getting done about it.
I've already addressed what happened to my vehicle and a recall has since been issued in Dec 2023. The problem I have is the recall doesn't address the vehicles that have already failed due to the defective oil pump. Mine failed and totaled my engine leaving me without a vehicle on October 17, 2023. You even state in your description of the safety risk if this were to happen by saying it could damage your engine and possibly seize. It needs to be more prominent and highlite the fact that if this happens, your engine is gone, no more engine and no more car. It's more geared to the cars in the recall that haven't had it fail yet! Ford hopes to fix a part in those oil pumps and make it all better. But what about me!! At least everybody else still has a car to drive. I don't. It's gone and I'm still financing it. Ford has repeatedly told me they have no program for me. Nothing they can do. I still am part of that recall and they are breaking the law by not doing something. I need them to replace my car and pay me for everything I've had to incur due to this failure. They have no sense of urgency at all. It doesn't bother them one little bit that people are devastated when something like this happens because how do we get around. How do we get to work. Why can they get away with doing nothing for me and not held responsible. Recalls need to be split when they have vehicles damaged beyond repair for the exact issue the recalls address. They are more for just stating the safety issue if any instead of addressing what happened to each person and how they need to fix it or make it right for the consumer. I'm sick of this and I need to have them make this right.
The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle failed to start up as needed. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unavailable. VIN tool confirms parts not available.
At the end of December of 2023, the low oil pressure light turned on, on my 2018 Ford Ecosport. I took it into Pepboys to have it checked and had a normal oil change completed. When the light did not turn off after having an oil change done, I took it in again and they informed me that it was beyond an oil change and would need to run diagnostics, so it was better if I took it into my dealership. After running diagnostics with Ford, I was told that I would need to replace my engine and that the cost would be up to 9k. At the time, I was unable to drive my only vehicle as I did not have the funds to repair it. A week after that, I was called from Ford letting me know that the issue my car had was actually a recall and I could bring it in, and the repairs would be completed within a month. Days prior to me learning about the recall I felt unsafe driving and being in the car. The car would rattle and shake, and the engine would produce a loud sound when driving. On January 2nd I took in the car and expected for it to be completed within a month as told. The day after, I reached out to hear updates, I was told that it could now take a year to repair my car. After multiple calls and emails with Ford, they have failed to provide me with any update aside from "you have to wait." I do not have the funds to purchase a car while I wait for my car, and my job relies on me driving from place to place. I have been denied a rental, or any update on the status of my car. I have had multiple cases opened up because I have been forced to call multiple different numbers. When I arrived at the head, they let me know that no case has been opened or documented as it has all been through calls. I have resorted to emails for documentation, and I have yet to hear back from them even after stating I prefer emails. I am tired of waiting and need information about the status of my car or at least a way to navigate.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 29,011.
Mileage: 29,011
Around the 4th of January 2024 I got into my Ford Eco sprot. I started the engine and it started shaking. I drove to the dealership that is about .3 miles from my home. As I pulled in the service area the check engine light came on. The service advisor told me they had just had a recall notice on the oil tensioner pump and she would check it out. She communicated with on March 1st that they had identified the problem as that part and it had caused the engine to seize. She stated that Ford was refusing to cover it as the recall had not yet been issued and requested I pay $8000.00. She told me there was nothing they can do until Ford releases the recall. She followed on May 8th with the same message.
Feb 2024 in the mail regarding an upcoming recall for my vehicle I called my local Ford dealer asked them what I needed to do. They told me parts were currently unavailable and that I should continue to drive my car as normal and give them a call back in May or call them if a light came on my dash. May 15, 2024 I drove my vehicle to Birmingham Alabama. [XXX] I got in my vehicle drove it approximately 500 feet. The low oil pressure light came on two seconds later my engine failed. I was towed to a local Ford dealer in Birmingham, Alabama, where I was told that Because of the current recall on my car, it has made my engine fail now I am in need of a new engine and I live in Springfield Illinois. My car is currently 8 1/2 hours away from me sitting at a dealership and I have no car to drive , I have reached out to manufacturer three days in a row with no hope or answers on how this would be resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
On or about October 2023, as I was driving my car it started to lose power. I had to pull over, out of traffic, into a parking lot. The car then stalled out and would not start. I had to call AAA to have it towed to SunAuto in North Las Vegas to have it inspected as to the problem. The manager subsequently called me to tell me the engine would have to be replaced as they found metal fragments in the engine cause by the oil pump. The car was out of warranty. I had to replace the engine at an out of pocket cost of $7,300!! Luckly I wasn't driving on the highway at 65 MPH when the engine died!!
On March 8th, 2024, I was traveling full speed northbound on I-95 returning home from a family funeral. I heard a loud "whipping" noise come from the engine, then immediately received a notification on the dash alerting me to "low engine oil pressure". Within seconds, there was a loss of all acceleration capability. The car had to coast off of the highway onto the shoulder. I was in a construction zone, and luckily had just enough room on the shoulder to pull off in between the concrete dividers. Once the car was put in park, I could smell burning oil. I tried turning the car off and back on. The dash would turn on with power, but the engine would not turn over. I had to call AAA to have my car towed to the nearest Ford dealership.
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low engine oil pressure warning light illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine oil pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Mileage: 85,000
I was driving when the Low Engine Oil Pressure alert came on the dash without the check engine light. The engine turned off minutes later after turning into a quick oil change garage so I was towed to the Ford dealer. Two weeks later I am told the oil pump was reading zero psi (not working) and therefore the engine seized and now needs to be replaced without even addressing the oil pump issue that caused the engine to seize. I had no warning or indication about any issue while driving. Also, a recall letter from Ford states how this vehicle's engine can stop running when driving. How is anyone supposed to know? Any guidance will be gladly embraced. Thank you.
As a result of the aforementioned recall, my car stalled in March 2024. The letter I got from Ford stated, word for word, “Ford has not issued instructions to stop driving your vehicle under this safety recall.” I feel they are responsible and should assist me with transportation. This has cause a huge hardship in my family.
engine has siezed up waiting for Ford to issue parts for the recall. can not drive the car safely
My 2018 Ford Ecosport is in recall for oil pump failure which in turn damaged my engine and is not repairable. The recall issued by Ford is attempting to find a fix for the vehicles that have not had the oil pump fail. There's nothing mentioned in the recall about the people whose engines have been destroyed because the oil pump has already failed. We don't have the luxury of being able to continue to drive our cars and the expenses we have incurred because of this disaster is much more than those cars that have not had it happen. What about us? Ford left out the many reports that if the oil pump failed, the engine would need to be replaced or consider replacement. NHTSA NEEDS TO KEEP THIS RECALL OPEN AND REISSSUE IT WITH THE REMEDY FOR THE ENGINES THAT HAVE HAD CATASTROPHIC DAMAGE DUE TO THE OIL PUMP FAILURE.
See attached document for complaint
Engine inconsistently stutters and stalls. Ignition coils, fuel injector, and spark plugs all had to be replaced multiple times. Problem has been reproduced by repair places but not fixed and the source of the problem has not been found. The vehicle has been inspected by the dealership, they advise to replace ignition coils again for the fourth time and still do not know what is causing the problem or how to fix it. Problem is inconsistent and happens at random, engine light turns on an blinks also at random, not when problems and stalling happens. UNKNOWN cause
I purchased this car on [XXX] and the car ran good for two weeks. On [XXX] I drove the car from Fort Worth Tx to Houston which is roughly 290 miles. I got 30 mins to my destination and and the oil pressure light came on. I thought it was maybe because of the long drive so I pulled over at a Mcdonalds and let the car sit for about 15 mins. I turned the car back on and now both the oil pressure light and check engine light was on. I got back on the road but decided not to get back on the highway after about 5 mins of driving the car shut off at a light and would not cut back on. My family was stuck on side of the road for over 3 hours with the car in the middle of the street waiting for a tow truck. I had the car towed to my destination and called a mobile mechanic to come out the next morning to stated the timing chain or belt bad broken in the engine. I called the dealership and they were rude and would not allow me to speak to the owner. I called the bank and they said nothing could do. I called Ford and was informed of the recall but there was no parts available. I was told that the recall would not be fully in effect until the second quarter ; May or June. I am a [XXX] student working part time who saved up enough money for a down payment. Now I am on the hook for paying over $700 a month for insurance and a car I cannot drive. I am back to paying for daily ride shares. This was my first time buying a car and what a terrible experience it has been. I am stuck between ruining my credit or waiting on Ford to fix the problem. I filed a report to Ford and received a case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
THE ENGINE STARTED TO SPUTTER AND THE LOW OIL PRESSURE LIGHT CAME ON, CAUSING THE CAR TO NOT ACCELERATE
When driving on the highway my car slowed down and then completely shut off, nearly causing multiple car accidents. In an effort to get my car off the road, the car started up for a few seconds, In which I CRASHED into a tree on the side of the road. The system error that popped up on my dashboard read: low engine oil pressure. It has been almost THREE MONTHS and FORD has yet to remedy this situation. They claim there’s nothing they can do until the recall officially opens. The delay on this recall has cost me so much money! Im paying a car note AND insurance for a car I can’t even drive!!! Nor will anyone assist me with a rental!!!! I’m not even able to get to work!!!!!!!!! I’ve made so many efforts to receive any type of assistance from FORD but every time I call they basically tell me to kick rocks and deal with it, there’s nothing they will do!!!!! Im so disgusted with FORD. This is a problem CAUSED BY THEM, and they won’t even give me the slightest of assistance with a rental. This has been so stressful, and all I’m asking for is rental assistance so I can get to work- and they won’t even accommodate that. How will I pay my car note IF I CANT GET TO WORK?!!!!!?!!!!!! This makes me regret my decision buying this car.
Engine oil pressure caused the engine to seize while driving oil pressure warning lights came on
I was driving to work then my vehicle said I had low oil pressure but I was on a main road couldn't stop then my vehicle just died on me and pulled to side of the road
The contact owns a 2018 Ford EcoSport. The contact stated the vehicle failed to start. The contact had to depress the Push-to-Start button three times before the vehicle would start. After driving for 15 minutes, the engine overheated. The contact pulled over. The vehicle was restarted, but there was smoke detected. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 47,000.
Mileage: 47,000
Oil light came on, then 10 mins later engine light came on. Car started to jerk back and forth. Engine was making a loud rough noise.
Stop in the middle of the road , loss power while I’m driving ,suddenly stop !
See attached document for complaint
See attached document for complaint
See attached document for complaint
Oil pump malfunctioned and engine is now unrepairable
See attached document for complaint
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 40 MPH, the vehicle began shaking and the vehicle lost motive power. Additionally, when the brake pedal was depressed, the vehicle failed to slow as intended. On another occasion, while the vehicle was in reverse and the brake pedal was depressed, the vehicle failed to slow as intended. The parking brake was engaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,931.
Mileage: 75,931
UNKNOWN I was taking my car in for an oil change and to ask about the recall when it died in the middle of a very busy intersection at a red light. Right before the car died the engine light, oil light, and battery light all flashed and dinged. I got towed to ford. NOW HERES THE KICKER they said the problems my car is having is 100% due to the recall as my oil pump was failing, BUT because my engine wasnt getting enough oil it possibly shot my engine. So they told me since the recall was so new and not "official" yet that i had one of two options. 1) leave my car there for god knows how long until the recal is "official" which could take a year 2) pay a ball park of 8000$ to just replace my engine now and have my car back in a few weeks. Now i dont know about you. But i dont have 8000$ just in my back pocket. So as a one car family household we are now without a car. BUT I was also told that if the recall doesn't cover my engine damage or any other damage that these failing parts THAT MY CAR NEEDS TO FUNCTION i have to pay for everything out of pocket. Honestly i am devastated and dont understand how a recall for something so major and important for the car to function isnt being handled more quickly. And the longer you run your car "because the recall said its fine" the more you are damaging your engine. I am out of a vehicle that nothing can be done about as well as i will never have 8000$ to just spare...
I live in Texas. Our daughter's car is inoperable due to recall from Ford and we have tried to contact ford customer relations and keep getting passed from person to person. The parts are unavailable and they don’t have a definite timeline. The dealership is also unable to get a response from Ford. I have also mailed a formal letter. The car has been inoperable since January 26, 2024. What can I do to get Ford to respond and provide a recall refund? They are unable to remedy in a timely manner and we cannot continue with the hardships from not having a vehicle for work, which requires travel.
While my 17 year old was driving down the highway, the vehicles low oil pressure light came on and just stopped accelerating, he was able to nurse it took it straight to our local mechanic, upon them just looking into it, they referred us to a Ford dealership due to the recall issued.
My engine had blown under warranty. They had replaced the engine, which took two weeks once I got my car back, about a week or two later, check engine, lights and warnings pops back on. I return to Ford to assess the problem and they reassured me that the warnings were just because they replaced the engine and they should disappear shortly. Two weeks have gone by and the warnings were still there and my car had started driving awkwardly again. I returned to forward to get my car, repaired under warranty and receive a loaner vehicle to remain doing my every day job with. They did not have any loaner cars and did not have availability to work on my vehicle for three months. They called me with availability. My warranty was up and they were unable to fix my engine since I have lost the house I was living in. Became homeless. And now I’ve got myself back in a house and working to get my car repaired. This is caused a lot of damage for me and my family as we have still been unable to get the car repaired and it has been almost 4 years since I took my car into ford for the repair. Now that it is recalled, they still do not have a solution, and they will not allow me to return the car to them for a loaner car until they do fix the vehicle.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle decelerated and the engine seized. The vehicle was towed to an independent mechanic where it was diagnosed with a failed oil pump drive belt tensioner. The contact was informed that the oil pump drive belt tensioner needed to be replaced. The contact was advised to take the vehicle to the dealer. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump drive belt tensioner and that the oil pump drive belt tensioner needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Mileage: 70,000
The Ford Eco-Sport has a known defect. The Engine Oil pressure belt tensioner arm is faulty and breaks, causing the belt to loose tension and it eventually causes catastrophic engine failure.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the check oil pressure warning light illuminated. The vehicle was steered to the side of the road and inspected. The contact stated that she observed a burning odor coming through the vents. The vehicle was towed to a dealer, but it was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,000.
Mileage: 73,000
The 1.0Liter engine in the car was running rough and occasionally the car wouldn't start and it was losing engine coolant with no visible leaks. I replaced all three of the spark plugs and ignition coils due to a misfire code on cylinder 2. My daughter drove the car back to college (approx: 90 miles) with no issues. But the next day the car wouldn't start so we had it towed to a local mechanic who analyzed the engine and determined engine coolant was leaking into the engine cylinders which had fouled the plugs and damaged the engine. The auto mechanic said the car needs a new engine as the compression is inadequate in cylinder 2 and there's engine coolant in the cylinder as well as in the exhaust system.
In June 2023 I got into a rear end accident with another vehicle. On my way to work. It was an accident where my brakes failed to stop my car. It was the weirdest accident, because I actually saw myself going into the back of the car in front of me but it was like my car failed to stop. I told Geico that my foot went through the break. And I have pictures of where my break pedal, broken half. The dealership had my car for close to two months and they never fixed it. They ignored my calls. I ended up going to the dealership and picking up my car. They gave excuse after excuse, and they never returned my calls. I took it to a local place to have my car fixed. The brake pedal is still half of what it used to be. I have an engine leak and when I saw the email about the recall on Ford Ecosports for brake problems and engine leaks, I knew that this was the exact issues with my car and issues that my dealership was trying to avoid
My engine went out. Two of the cylinders stopped working while I was driving to the dealership
I was driving my 2018 Ford Ecosport to the grocery store when the warning light came on with "Low Oil Pressure Warning". My vehicle lost power in the middle of a very busy road, causing me to have to pull over immediately. I had it towed to a garage that happened to be a few blocks from this incident. After assessing the vehicle, I was told that no oil was going through the engine and that the tensioner belt along with other parts from the engine, were in the oil pan causing the engine to lock up. After being "scoped" by Hagerstown Ford dealership on 2/29/24, I was told that it would cost $5,700.00 for a new engine but there was no guarantee that this could not happen again. This is the 2nd incident on this vehicle that has caused issues that were extremely pricy and dangerous. This vehicle is close to being a lemon and should not even be on the road. Ford needs to recall the entire vehicle, not just the oil pump drive belt or tensioner. There are too many problems with this make and model!
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the oil pump drive belt had fractured into pieces and the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 57,819.
Mileage: 57,819
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil warning light illuminated along with the message "Oil Pressure Low", and the vehicle started to hesitate while pulling into a fuel station to stop. The contact depressed the brake pedal however, the brake pedal was difficult to depress while the vehicle was coming to a stop. The check engine warning light was illuminated. The vehicle was towed to a dealer. The dealer diagnosed the failure as a faulty engine that needed a replacement with the turbo. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer stated no timeline for the recall remedy was available. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The manufacturer was unable to relate the failure to the recall since the remedy was not available. A case was not opened with the manufacturer. The approximate failure mileage was 60,000. VIN tool confirms part not available.
Mileage: 60,000
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had become persistent. The contact stated that during the failure, all electrical functions were turned off and the vehicle was restarted. The contact stated that the vehicle had been taken to the dealer three times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Mileage: 57,000
Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.
VEHICLE EXPERIENCED A LOSS OF POWER GOING INTO SORT OF A LIMP MODE / LOW POWER MODE, INDICATED LOW ENGINE OIL PRESSURE ON THE DASH STATUS DISPLAY WITH A WRENCH LIGHT AND INCREASED ENGINE NOISE. DRIVER WAS ABLE TO GET THE VEHICLE OFF THE ROAD WITHOUT AN ACCIDENT OCCURING. THE ENGINE CODES SCANNED VIA THE OBDII PORT DIRECTLY AFTER ARE AS FOLLOWS: P051B, P0299, P0340, P0344, P0365 AND P0369. THE TAG/STICKER ON THE TOP OF THE MOTOR HAS THE FOLLOWING NUMBERS, DATE AND INFORMATION ON IT: H2BG 6L084 AA 1,01 427 CRAIOVA ENGINE PLANT 19JUL17 FWSTA19071410474H2BG 6L084 AA FE AFTER FINDING OUT ABOUT THE CURRENT RECALL CAMPAIGN 23S64 / 23V905 AND SPEAKING WITH A FORD REPRESENATIVE WHO RECOMENDED GETTING THE VEHICLE TO A SERVICE CENTER AS SOON AS POSSIBLER, THE CAR WAS TRAILERED TO OUR LOCAL FORD DEALERSHIP (MULLINAX FORD, MOBILE, ALABAMA) ON 26FEB24 AND THEY TOOK THE VEHICLE IN FOR EVALUATION.
I purchased the vehicle and not even two weeks goes by before I am going 55mph and the entire car started shutting down. I managed to get off the road. I had the vehicle towed to Klaben Ford in Warren where it took months to replace the engine and turbo. I finally get it back and not even 24 hours went by before it stalled going over railroad tracks. Klaben tells me they left a clamp on my engine and gave it back. I had it for two days before I had a loss of power again while turning left in an intersection. Luckily the oncoming traffic were extremely quick to respond and were able to stop before hitting me. This time they had my car for a week or two and gave it back finally working. Unrelated to this exact case, but Klaben also in that time had my vehicle catch on fire when another vehicle exploded next to it. They took it to their own body shop without my consent originally. Since it was already there I agreed to have them estimate repairs. Little did I realize they would cut their labor costs to be able to not total out the vehicle. Looking back I should of had an unrelated body shop estimate the repairs to have the [XXX] car totaled out and replaced. Fast forward about two years where I have my car finally running and seems great. January 2024 comes and the engine light warning comes across my car while I am on [XXX] driving 70 miles per hour with my 1 and 3 year old in the car. I stop and I have it taken to my mechanic who told me to drive it as little as possible because the engine would need replaced. I then call Ford to tell them about it and asked about a buy back. This was TWO DAYS before I get the advance recall letter. Not once in the phone call did they tell me how dangerous my car was at this point and never said anything about the recall. I try to go to work the next day and my oil light then comes on. I then finally get the recall to find out I would still have to pay about $7,500 out of pocket for engine and turbo as well at $1,800 a month in rental cost. INFORMATION REDACTED PURSUANT TO THE F
Mileage: 102,284
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.
This vehicle is currently under recall number Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905. This recall has caused the engine to seize up. The dealership I bought it from will not help with the recall and states that I could pay to have the engine replaced myself for 6000.00. The dealership acknowledges there is a recall on my car, they are having trouble getting the parts, but will not provide me with a loaner car until the parts arrive, and tried to pressure me into paying for a replacement engine out of pocket. They also charged me 138.99 to look at car and determine it is part of the recall. I had to pay to have it towed back to my house due to their inadequate service and non-help in this recall situation.
The low engine oil light came on at around 73000 miles and the turbo stopped working, I was only able to go up a hill at 10 miles per hour, I was able to get my car to a safe spot but the car is undrivable now due to the oil pump and the turbo boost going out.
I've just purchased the above-noted vehicle. It will be registered and titled to me within the next two weeks. The recall details note that the defect could result in engine seizure. When I reported this to my local Ford dealer (Team Ford, Las Vegas, NV, 2-19-2024) they could not tell me when replacement parts would be received to remedy the problem. Furthermore, any associated expenses would be my responsibility. I am seeking some acknowledgement of my complaint to avoid the possible expenses on my behalf.
I was losing oil quickly. One Ford dealership said there was a leak in my engine. 2 other Ford dealerships couldn't find said leak. On [XXX] I was taking my car in for an oil change when about 8 miles out my brakes stopped working. Per Jennifer Wilkes at Ford this was the issue "Good afternoon, I had to submit a claim to replace the long block of the motor as well as the turbo assembly and the vacuum brake booster. They are all bad and need to be replaced. I submitted a claim today to Ford for the repairs with your extended warranty. I am holding for approval at this time Allan Vigil Ford Lincoln" Per this recall, I should not have been charged for this repair. This was all related to the recall and I was charged $200 after my warranty. Please refund me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air duct tube was broken when driving on interstate 94 east. stepping on gas pedal there was a buuuuuuzzzzzzzzzzzzzzzz noise. Also, the check engine light is always on, a mechanic said that the PCM programming is mis-communicating.
Related to Safety Recall Notice 23S64/NHTSA Recall 23V905 On May 2, 2021, I was driving in cruise control and noticed that the car was struggling to maintain speed. After maybe 10 minutes or so of driving the car a warning light came on that I did not recognize. I pulled over and researched online to see what it could indicate. It said it was for oil pressure. I was maybe 20 miles from a town on a Sunday afternoon, so I drove it to the next town. Sometimes the warning light would flash and sometimes it would stay off for a time. In the town I bought a quart of oil, thinking that maybe the oil was low. It then started fine and drove normally for about 15 miles (I was about 15 miles from home by then) and then the oil pressure light came back on. I was able to drive the car home. When I turned the car on in the morning, the oil pressure light came on immediately, so I had the vehicle towed to the dealership. The repair report shows "Engine oil pump drive belt tensioner defective." There was damage to the engine, so they had to replace the engine, which cost me $6101.61 minus the cost of a rental car while the vehicle was being repaired. I received the safety recall notice in the mail today.
A LOSS OF ENGINE OIL PRESSURE. ENGINE DAMAGE WHICH CAN RESULT IN A LOSS OF MOTIVE POWER MECHANIC HAS HAD CAR SINCE THANKSGIVING 2023 WAITING FOR MOTOR
wife was driving in rush hour traffic about 8am , noticed the warning light low engine oil pressure light on the dash, from the left lane she made her way to the right of the 4 lane highway to the breakdown lane due, to the traffic it took her a couple of mins to make it to the right at which time the car stopped running.car,it was towed. to a ford dealership in Lees Summit missouri it appears that the oil pump failed, the car is at that dealership for inspection .the wife's safety was put at risk due to this oil pump failure in rush hour traffic the dealership has stated that the engine is locked up we have a extended warranty with fidelity warranty services,inc and someone from there has to inspect the motor first before the ford dealer can made any repairs Bob Sight ford is the dealership in Lees Summit MO, there was no advance warning of the problem until the warning light came on
The contact owns a 2018 Ford EcoSport. The contact stated while driving 35 MPH, the low oil pressure warning light illuminated, and the vehicle began shaking violently. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic on over 10 occasions where the check engine warning light was cleared without addressing the failure. The vehicle was not repaired. Additionally, the contact stated the while driving at 70 MPH, the vehicle lost motive power and failed to exceed 40 MPH. The contact continued to drive with the hazard light on and the vehicle was taken to a dealer where it was diagnosed that an unidentified component was cracked and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Mileage: 65,000
The contact owns a 2018 Ford EcoSport The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil pressure pump warning light illuminated. The contact drove the vehicle to the independent mechanic where the vehicle was diagnosed with failed cylinders. The vehicle was driven to the residence. The contact stated that when the vehicle was started the following day, the vehicle independently turned off. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed engine. The vehicle was not repaired. The contact was informed that the parts were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 71,600.
Mileage: 71,600
Lost oil pressure to engine
I hope this message finds you well. My name is [XXX] and I am writing to bring to your attention a critical issue I am currently facing with my Ford Ecosport 2018 WIN : [XXX] , which I purchased in August 2023. On [XXX], my daughter encountered a low engine oil pressure warning along with a strange noise while driving to school on the highway suddenly stopped. We promptly towed the car to the dealer, Gillman Honda, as we have an extended warranty. To our dismay, they asked for $1000 to investigate the issue, revealing a faulty oil pump tensioner that caused the belt to disintegrate. This led to small belt fragments clogging the oil pickup, resulting in engine oil starvation. Regrettably, the extended warranty does not cover this problem, and we were quoted $7500 for an engine replacement. Subsequently, I discovered that Ford has issued a recall for the exact issue affecting my vehicle. When contacting the Ford dealership, I was informed that the recall is incomplete, and a remedy is not yet available. They told me that I have to wait until I receive recall . My car is not working and since December I have been waiting . Given the urgency of the situation and my inability to afford the $10,000 repair cost, I am seeking your assistance in expediting the recall repair process for my Ford Ecosport. The car is currently inoperable, and I am facing a significant financial burden. However, your prompt attention and guidance on expediting the repair process would be greatly appreciated. Thank you for your assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complete engine failure due to recall on oil pump belt tensioner (the known recall issue, issued Jan 2024) and Ford refuses to fix my vehicle because the "parts aren't ready yet" and won't be until the 3rd quarter of 2024. They have not provided a solution, offered compensation, etc. I am at a total loss considering I still have a loan out on the car and have only had it for three years. I have taken great care of my vehicle and have kept up with the necessary maintenance, oil changes, etc. I am under the mileage warranty but I believe the 5 year warranty is out. Regardless, there is a known recall for this exact issue and the diagnostic test came back that this is what caused the engine failure, yet Ford offers no solution, no timeline, no compensation, nothing. They didn't even offer to cover my tow or a rental. Simply put, I want them to take the vehicle back and pay my loan off.
The engine oils drive belt tensioner failed, I took it to dealer to have it diagnosed. This can result into a crash with my two children whom I always have in the car with me and hurting not only them but other drivers around me. The problem has been diagnosed by the dealer where I have always took it since I got it brand new 0 miles from dealership. I heard a very loose rattle loud noise from the vehicle Saturday and my car started to drive funny and took it straight to the dealership and has been there since. They said they are unable to fix this recall right now.
I bought this car 6 months ago and on December 13 While my daughter driving the car suddenli Low oil engine pressure popped on and strange noise came from the car. She stopped the car and towed the car to the dealership. They informed us to pay $1025 to open the engine for the diagnose and we had to agreed they told us once they pulled down the engine oil pan they found plastic and metal pieces. they first thought this was the timing belt tensioner that had come apart. later learned that it was the oil pump tensioner that gave out causing belt to come apart. The small pieces of belt clogged the oil pick up and starved the engine of oil. They told me my extended warranty doesn't cover the charges that I owe which is $1025 plus tax and replacement cost $7500 . I bought this car for my daughter with loan amount of $13,000 and this mechanical issue happened and cost us around $10,000 which is we cannot afford this . Thank you.
Started sounding like a rattle, or vibration, then started getting louder, over next few weeks got louder until it got to the point of sounding like a race car, or one of those kids with the modified exhaust. Today looked under the car and saw a pipe hanging, googled and found hundreds of people with the 2018 with the same issue. Ford dealership I bought it from wanted over $150 to “ diagnose “ the issue. When you can clearly see the pipe hanging. And obviously from all the other claims of 2018 flex pipe separating issues. Tried to trade in the car as is and was told by the same dealership that it would cost over $1000 in parts alone. I was so upset knowing I would owe more on the car then the trade in willing to give me I went home and searched the part. On the high end of pricing it was $120. So I decided I needed to write this because clearly Ford knows there is a problem and they are taking advantage of it.
The first and last time I drove my vehicle with this issue was [XXX]. I was driving over the pass in WA state and all sides of me were semi's and other vehicles going over the pass. I had a warning message stating I had low oil pressure and to pull over asap. I came to a stop when I could and stopped the car and while I was waiting for the tow truck, I looked up possible issues on my phone and everything I found was very disturbing and accurate. I tried to get an appt. the same day this happened but none of the dealerships close to my hoe had any openings. In order to have AAA pay for the tow, I had to have it towed to a dealership or a certified mechanic on the AAA list. I was over 100 miles from home but I was able to get it towed to a certified mechanic that day. That day was the last time I drove my car. I've tried to get an appt. at a local Ford dealers but nobody returns my calls. They will have to have my car towed to their dealership because it does not run also. The mechanic that did the diagnostic the next day determined the engine had been affected by what he felt was the failure of the oil pump. I submitted a complaint when it happened and was notified of the recall that has since been issued. In my opinion, that recall is more geared to the cars that have not had engine failure yet. It really doesn't address the cars that the engine has already failed due to the oil pump failure. Because this problem is not specifically being addressed on the recall, they will use that as an excuse to not help me at all. Getting the parts they suggest in the recall won't help me with a dead motor. There has to be other alternatives listed in order for me to get help from Ford. They are in total denial as are the dealerships. I don't want to wait until Quarter 2 for the parts when that won't help me at all. I'm getting tired of the runaround and there should be better accountability by ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
In June of 2023, engine oil light came on the dash stating low oil pressure, car began to shake really bad. Prior to thatI also was at a stop sign when vehicle shut off on me and had to coast into a gas station with a long line of traffic behind me. Called Ford and filed a complaint. I also called the local Ford dealer when my car didn't want to start anymore and they told me they wouldn't even touch and it would cost them yo to $19,000 for a new motor. Take in mind more than what the car is worth. I was out a vehicle for 7 months and have spent over $4000 to fix andits still not running right. I still lose power and can only 60mph on the highway and car is still shaking.
Oil pump belt tensioner arm is fractured on my 2018 Ford EcoSport and my engine failed as of January 8th 2024. The oil pressure warning light is on as well as the check engine light. I have had this issue inspected and there is a recall for this problem, but parts are not expected to be ready until the 2nd quarter of the year! I am currently unable to drive my vehicle, and anywhere i need to take it has to be towed. Ive spoken with several Ford dealerships as well as Ford customer service, and all of them said they would not offer me a loaner vehicle in the meantime! I have asked for them to temporarily fix the issue by for now putting in the original part just to get me by, but I was told it could cost upwards of $3000 and I likely would not be refunded, because technically the recall is just an advanced notice! I am now going to be paying on a vehicle that i cannot drive or get fixed until April-June and I've been declined getting a loaner vehicle because it is simply not part of the recall. My only current option is to continue paying on this car, but to not drive it until it gets fixed 2-5 months from now.
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 40 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove to the residence and parked the vehicle. The contact called a dealer and was advised to take the vehicle in to the Service Department. The contact stated that the vehicle failed to start and was towed to the dealer. The dealer diagnosed the vehicle and determined that the timing belt had failed and caused the oil pump to fail, causing the engine to seize. The failure mileage was approximately 98,000. VIN tool confirms parts not available.
Mileage: 98,000
Vehicle was seemingly losing power speedometer was registering 70 on the highway but car was Not doing that. Also, there were no warning lights or any indicators of a problem inside or outside of the vehicle. Immediately pulled over to wait for tow truck that never showed and vehicle was driven to and dropped off at nearest Ford dealership. (Which was literally right across the street ) Immediately upon drop off service advisor said they already had several other of the same vehicles in the shop and it was probably the drive/tensioner belt this was back on the FIRST CONTACT on [XXX]. After being torn down for multiple insurance inspections the dealer confirmed & advised the failure of this belt subsequently blew the engine & since the engine was then blow there is NO remedy other than a replacement engine (even though even the dealership confirmed verbally & via email my vehicle was fully operational at drop off so I believe they blew my engine while in their care). My extended warranty holds me accountable for the initial cause of failure being the tensioner belt (which Ford is now issuing a recall on) and will only offer a betterment towards the replacement engine. Ford has yet to take accountability for anything as they still want me to pay out the remaining balance on the engine (approx 3800) and have The warranty company pay about 3600 for something that Ford should now be taking fault for since it’s a manufacturing issue. Which is now blatantly obvious with the recall. How dangerous it was at a low speed on a Texas highway! We could of been hit or worse! It is now the end of January and they still have my car neither co has helped with a rental in the last 6 months AND Ford now wants me to call the insurance co yet again so they can be paid. Icing on the cake is Ford has reassured me even with a new engine this problem will inevitably happen AGAIN! Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine shut down after five minutes of driving, and only then the oil and check engine warning lights illuminated. We had the car towed to the dealer, the service department said "the entire engine needs to be replaced due to a failed oil pump causing bearing failure. This is at 63,000 Miles. Cost to replace engine is $10,000. Talked to Ford dealership said nothing they can do.
Engine locked up and full of oil but low oil pressure. Internal mechanical fault of engine assy. turbo also locked up. My safety was put at risk whenever my while I was driving and my car locked up on me on the highway, blocking incoming traffic. I have taken the vehicle to a Ford dealership that has given me a diagnosis of the issues and the repairs. I was leaving work on night and had an "low engine oil pressure" and a check engine light come on. I stopped driving the vehicle and had it towed to the dealership.
When driving to work one day my car suddenly started to lose power and then made a knocking/ticking noise from the engine area. I proceeded to try and pull off the road as safely as I could (was in a mild traffic area) the vehicle ended up quitting running as I got off the road and now had a low oil pressure warning on the dash and would not run anymore.
COMPLETE ENGINE FAILURE ON HIGHWAY. TOWED TO FORD DEALERSHIP REQUIRES NEW ENGINE REPLACEMENT DUE TO LOW OIL PRESSURE ISSUE AT COST OF $7,800. CAR HAS 71,058 TOTAL MILES 2018 YEAR. CALLED FORD, SAID OUT OF WARRANTY NOTHING THEY CAN DO. HELP PLEASE! Jan 04,2024 Manufacturer Recall Number23S64 NHTSA Recall Number23V905 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM TO FRACTURE, SEPARATE FROM THE TENSIONER BACKING PLATE, ANDOR THE OIL PUMP DRIVE BELT MATERIAL MAY DEGRADE AND LOSE TEETH, RESULTING IN A LOSS OF ENGINE OIL PRESSURE.
The low oil pressure signal came on. Car doesn’t have much power and makes brakes not work. I took car to dealership for them to look at and they said I needed to have engine replaced.
While traveling [XXX] from Houston to Memphis on [XXX] a loud warning noise along with dashboard warning engine oil pressure message. My vehicle has been in Texarkana, Tx ever since. First with a private garage helped and with a Ford dealer for over 2 weeks now. Was relieved to hear about the recall as the cost in rentals and to pay for repairs when care is ready have broken me financially - I live on VA & SS. Yet, Ford says it is not yet a recall and I still have to pay for the repairs until it official. Just wrong as I could have lost my life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving approximately 60 mph on the freeway for only 2 or 3 miles when my engine suddenly started to stall & white smoke came out of the tailpipe. i immediately pulled onto the emergency side lane and was towed
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 75 MPH, there was an abnormally loud sound in the cabin of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle continued to lose motive power. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the turbocharger had failed and damaged the engine, causing other engine systems to fail. The contact stated that the dealer was going to email a detailed list of parts that needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and became aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included. The contact stated that the dealer confirmed that the failure was linked to the recall. The failure mileage was approximately 75,000.
Mileage: 75,000
The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, the RPM rose to 7,000 RPM, and vehicle was making an abnormal sound coming from the engine compartment. The contact stated that the engine oil pressure message was displayed. The vehicle was taken to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 72,290.
Mileage: 72,290
I was driving our 2018 Ford Ecosport at highway speed when the "low oil pressure" dashbord light came on. Within a minute or so, the engine stopped and I steered my vehicle to the side of the road. I was unable to restart the engine and had to have it towed to a Ford dealership. After the dealership ran a diagnistic on my vehicle, I was told that the oil pump had failed and that the engine siezed up.
First hill start/stop assist stopped working back around may. Then the car started stalling and acting funny. Then in June it said low engine oil pressure. Took it for oil change then the engine blew on my way home on the highway. Had to get the engine fixed.
The engine kept staling and needing to be jump started. This happended to the point where I loss all power at a light where I ended up causing traffic. This kept happening until my engine light turned on. After the engine light came on, my car could no longer start eventhough the battery was fine. I had a mobile mechanic look at the vehicle and they were unable to find what was wrong even after they had done an engine diagnostic where they had a lot of issues detected on the computer. I have been affected with this since October and as struggling college student I cant afford to have it towed to the dealership. As of January 2024 I have not been able to jump start my car at all even with a good battery. My car is now collecting dust parked on the street by my apartment.
Low oil light came on. Drove to dealer and they said need new engine. Quoted $9k
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the vehicle started making a rattling sound. No warning lights were illuminated. The vehicle was taken to the residence. The contact stated that the vehicle then failed to restart. The vehicle was towed to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was opened. The failure mileage was 63,500.
Mileage: 63,500
While driving, the oil warning light came on. I took the car to Firestone where they said the oil was very black, but it had been less than 3,000 miles since it was changed last. They changed the oil and the light went off, but after leaving, I made it barely a quarter of a mile when the engine light came on and the car began jerking. I was able to continue driving at a very low speed to pull over safely. After parking, the car shut down and would not start back up. I had to get the car towed to the nearest Ford dealership. They diagnosed the car with an engine failure due to excessive metal debris found in the oil pan as well as in the valve train assembly. Apparently this is a known issue with the EcoSport that I was unaware of until this incident occurred. The fact that Ford knew this was an issue and took no steps to inform me or other consumers is a huge problem. Not only that, I should not have been made to pay for any repairs due to this known issue. It is clear that they went forward with production on this car with faulty parts, including the windshield wiper pump. I can definitely understand why they stopped producing this vehicle and honestly they should all be off the road at this point. I tried to upload the repair invoice, but every time I press the “upload” button, it just disappears.
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
The contact owns a 2018 Ford EcoSport. The contact stated that when the vehicle was started, the vehicle was idling unusually loud and shaking. The vehicle was taken to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Mileage: 53,000
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil level warning light illuminated, and the engine started knocking. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
Mileage: 76,000
1. The oil pump is belt driven and located inside the engine. The belt frayed and clogged the oil pump leading to low oil pressure. The car stalled on the interstate and is currently available for inspection at an out of state dealership. 2. The car gave no previous warning before abruptly decreasing in speed while we were driving on the interstate. 3. There have been other incidents, an employee at the dealer insinuated there might be a recall as this issue has been well reported and is under investigation. 4. The dealership has inspected the vehicle and said the engine was damaged due to an oil pump failure. They are requesting $6,500 dollars to repair the engine as it’s 5,000 miles over their powertrain warranty. The car is currently out of state so we had to rent a car to get home from visiting family for Christmas. 5. The first warning was when the car quickly decelerated on the interstate and it said low oil pressure.
Engine failed at 61500 miles. It is hot garbage.
Engine failed at 61500, regular oil changes, this vehicle is trash.
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate immediately. The transmission warning light was illuminated. The check engine warning light was later illuminated. The vehicle was taken to the dealer, where an oil pressure test was performed, and determined that the long block assembly, turbocharger, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 65,428.
Mileage: 65,428
While driving on the interstate going 70mph, my Ford EcoSport's Engine oil pump light illuminated. Shortly after, the car began to slow down even though I was attempting to accelerate. This put me at a safety danger due to being in front of another vehicle who was also going around the same speed as I was. I was fortunate enough to be able to get off the road without getting in danger. When taken to Ford, they indicated that there was an issue with the motor and that it would need to be replaced.
After receiving an oil change the day before and getting the “all good,” I set out for a cross state road trip to see family. Less than halfway through our drive, about 400 miles in, my 2018 Ford EcoSport shut down on the side of the highway. I could not get my vehicle to turn on or move. I was given a warning on my dash that stated I needed service on my vehicle and less than ten seconds later the vehicle would not turn on. Considering I was on the highway, I was more than lucky that I was able to pull over in time. We sat in the vehicle for four hours waiting for a ($400) tow - when the tow got there he spent an hour getting the vehicle onto skates. The engine is locked and my wheels will not turn. I towed it to the nearest ford dealership where they told me I had complete engine failure. The dealership is charging $2,500 to figure out exactly what went wrong with the engine, and another $7,500 to fix it. The car has less than 70,000 miles on it. It’s not under warranty as the cutoff is 65,000 miles. It’s not covered by insurance. I now live across the country from where my car is, meaning I currently don’t have a vehicle (and have not for this whole 3 month process).
I have 69,800 miles on my car that is not even 5 years old. When driving to work this morning, I receiving an alert on my dashboard saying “low engine oil pressure”. I have heard about this issue and pulled over at a gas station to get my car towed to a Ford dealership. It is going to cost me about $8,000 to get a brand new engine in my fairly new car that is in great condition. This issue is a hazard to all owners and drivers on the road.
My 2018 Ford Ecosport issues began at 75,048 miles. I was driving on Highway 10 in North Ridgeville, Ohio attempting to get to the speed of 65 miles per hour when my Ecosport failed to accelerate. The engine light indicating oil came on. My life flashed before my eyes when other cars on the road failed to manuver around me, almost rear ending me off the highway. I had my Ecosport towed to a Ford dealership after this incident. I was told the oil pump and the oil pump belt had malfunctioned, which resulted in engine damage. Autonation Ford in Westlake, Ohio estimated an engine repair at approximately $7,000.
I was driving home on Christmas Eve with my daughter when my Check Engine light came on. Then the Low Oil Pressure alarm started going off and the car was driving sluggish. Any time I used the accelerator, the alarm came on. I parked the car and had it towed to an independent shop. They advised it was the oil pump and that the engine was not receiving any oil. Upon inspection, there was metal on metal in the engine. Now they have advised that I will need a new engine.
Engine failure due to known 2018 Ford Ecosport issue: While driving down the road oil pressure pump light flashed on, car slowed down to 30mph and started a ticking noise. Diagnosis: oil pump belt tensioner failed causing no oil pressure subsequently completely destroying the engine, turbo charger and vacuum pump. The Service adviser stated that the Ford company knows the problem with the oil pump tensioner exists, but will not acknowledge the problem. My cost for replacement, repairs and labor is $6,209.08 and not having a vehicle to drive as a mother of two I cannot afford these unexpected expenses on a well maintained vehicle.
I had to have my 2018 Ford ecosport towed to the Ford dealership after the low engine oil pressure light came on and wouldn't start. Ford dealership stated it would be 6700 to even look at it and that was nothing they could do engine miles are 89000 and will not start
Oil pump failure.
Engine oil pump failed and didn't give any warning lights until the engine was knocking from the lack of oil. The motor only had 51,216 miles on it. I've changed the oil at regular intervals and never drive it low of oil. Ford wouldn’t do anything for me. So I had to pay $6300 out of pocket.
My car first came on with a check engine light at 53,000 miles. Got it coded that the car prompted and it was reading P015B which indicates bank 1 sensor 1 of O2 sensors experiencing a lean to rich response issue. I scheduled an appointment with a mechanic to have it looked at. It drove fine for 24 hours. The next day my car started to run rough and the oil light came on as well with an error message reporting low oil pressure. I recently got an oil change done a week prior. I did take the car back to where I got the oil change. The company did not find any issues with the oil change but proceeded to change it anyway again. They advised me at that point to not drive the car till diagnosed at a dealership. At this point I have had the car towed to a local dealership. I am told over the phone that it may be due to a know issue with my car of a bad oil pump and could risk blowing the engine. I am awaiting further diagnosis after the holidays.
The oil pump went out and ruined the motor. The low engine oil pressure alarm didn't go off until after the car quit. Had it towed to the dealership. They've had it for 2 months. Waiting on them to call for me to pick it up.
Car went into limp mode then shut off while driving. Towed to mechanic, who tried to fix the codes that popped up. After fixing the codes, still didn’t turn on. Towed it to ford, it’s still there. They have told me it’s the oil pump and that it fell off. They have also said it just happens with these cars. They are waiting on one last test to confirm, but have told me I need a new engine, and there was nothing I could do to prevent this, that I was lucky to get to 72k miles, as other cars oil pumps fell off at 50k.
While driving, a warning came on my dashboard that I was unfamiliar with as it had never come up before. It informed me my oil pressure was low. I called someone familiar with cars and they told me I may need an oil change. As there were no gas stations near where I exited, I continued to my destination another ten minutes from when the warning came on during which my car began making a rattling/grinding sound. Additionally, my became nearly impossible to accelerate and took about 30 seconds longer than it usually would to reach a specific speed. I parked, and when someone arrived with oil for me, we discovered the oil level was not low based on the dip stick nor was it leaking. This is when we began to suspect that the oil pump had failed. Upon further investigation, this seems to be a common issue with my type of car as there is a current investigation through this organization into 2018 Ford EcoSports and oil pump failure. In order to prevent further damage, I had it towed to my local Ford dealer who inspected my car and informed me my car had experienced catastrophic engine failure and it would cost $7,000 to replace. My car only has 58,000 miles on it.
I have a 2018 Ford economy sport. I frequently took good care of this car . I changed the oil regularly. A out 3 weeks ago I was driving my car and the oil pressure light appeared on my car after I just got it fixed. Shortly thereafter the engine went out and left me stranded with no car . I had to come up with $7000 to replace install new engine. I tried to get warranty dept with Ford to fix my car the decl8ned over reasons that have nothing to do with the car engine going. I called the car dealership Matthew's Motors in Wilmington North Carolina and they offered no help . Prior to this fiasco one of my coils blew in the engine. I was stranded 3 days in Virginia. I replaced the coils put new sparkplugs and parts over 600 in repairs. The car ran good for a bit then 3 weeks later no car stranded. I only had the car for 2 and a half years and owe 18,000 on it still. No one wants to help me and I'm frustrated. I took care of the car . Can u please help me
Was driving down two lane road and all of a sudden oil pressure light came on car started shaking and I was close by a truck stop, pulled in and checked oil, it was fine but the engine seemed real hot, so I knew something was really bad. So called my mother and she came and picked me up after I contacted tow truck to have it towed to Harrisburg Illinois at Jim Hayes where I purchased it on 03/15/2021 and paid the $2,424.00 extended warranty. Yesterday on 12/14/2023 we drove to dealer and was informed it needed new motor. And that we would be refunded the 250.00 dollar tow bill and will only have to pay the 100.00 deductible to have the new motor put in. Plus if they don`t have a loner car come in today 12/15/2023 the warranty will rent us a vehicle and have it delivered to us today since I live some 53 miles away. I am in total shock by all the complaints on here where all these people are having the same problem and people paying out of pocket $8,000 to $9,000 dollars for the same problem, so how long will the next motor last if the company doesn`t correct the defect in these motors????
My car is at Ford getting a new engine due to a faulty oil pump. I know there’s a class action suit against Ford for this same issue. My car is a 2018 Ford EcoSport with 22,000 miles. This shouldn’t happen with only 22,000. This is costing me $8600.00 which is crazy.
I have purchased this vehicle in June 2019 and the engine went out while I was driving out of town on 07/02/2021; I have had to replace the engine and the turbo, I had to pay a tow of $340 to the nearest Ford dealership (Marietta, Ga-Gary Service Advisor.) They told me the belt jumped the internal valve timing in the engine. I had to call FORD CORPORATE to beg someone to help me replace the engine because I was at 60,101 miles and the warranty only covered engine repair up to 60K. I was able to get a case manager John Ashley (866-631-3788 ext 79212) and she was able to get ford to cover majority of the $6800 cost of the repairs which I had to wait till November 12 to pick up my car because they said since it was covid the engines and turbos were on back order. At that time I made a payment to Ford for 1875$ for my portion of the repairs. The Warranty that they gave after repairs was for 2 year which the date was 10/10/2023, the car as of 11/27/2023 is back in the shop with the same engine and turbo problem, this time there is oil leaking out of the engine and turbo which need to be replaced. The engine continues to go out while I am driving, it slows down while driving on the interstate and will not allow you to accelerate over 60 mph. There are never any warning lights that come on and my car has been Maintenace at dealerships with receipts.
In December of 2021 my vehicle started to feel like it was "trying to die" for lack of a better words. On December 18th I took it to Firestone in Tulsa, Ok to have it check and the mechanic at the time told me to take it directly to Bill Knight Ford in Tulsa, Ok where it was purchased. On the way there the vehicle completely shut down while on the highway with every warning light coming on. It was left in a parking lot that night and was towed to Bill Knight the following Monday. They said there was a manufacturing issue with the engine and that it was known to Ford and that a new engine would need to be put in the vehicle. Not sure if this truly qualifies but was told there is a lawsuit pending because so many people have encountered this problem.
Engine failed without ever showing a check engine light or any other warning. One day there was a rattle coming from the engine, so we took the car to the ford dealership. Then they told us that the oil pump failed and that the car needed a new engine.
The vehicle had an intense loss of power and slowed down to a few miles per hour even with the gas pedal pushed down all the way. This put us in harms way until we could get out of the way of moving traffic. In a parking lot, the vehicle stopped and would not start. The engine light came on briefly before the event. The vehicle was towed to the dealer. The service department indicated that the engine was bad and a new one would be needed. The vehicle was held by the service department for about a month until another engine became available. The failed engine was then replaced. The service documentation indicated that there was debris in the failed engine. Due to the extended warranty in place, only the $100 deductible fee was paid. While we are grateful that we did not have to pay the full price for the repair, our main concern is the sudden failure of the engine.
I was doing 60 mph on a back road when I had sudden loss of engine power and the oil pump light came on. Car is now in the shop and cannot be driven due to oil pump failure and needing a whole new engine. The oil pump light was ONLY flickering and would not STAY ON the whole time until I had my check engine light come on and lost power. It has been inspected by Gallery Ford in Pekin, Illinois and I was told a new engine was required but they are on back order and no one new when they would get it in. They have a 2019 sitting on the lot for 7 months due to this same issue. This started happening on the freeway and it puts myself in the line of danger when people. When I am going slow or even stopped someone could easily not pay any mind and hit the car and seriously hurt my family and myself. I live in Ohio and just BARELY made it to my fathers house in Manito Illinois. I had to get it towed to the dealership.
My car’s “low engine oil pressure” light came on at the end of a long road trip. I immediately began getting off the highway and trying to exit. That’s when the car stopped accelerating and I coasted to a stop in a neighborhood right off the road. I drove for less than 3 minutes after the light came on. My car was towed and the mechanic at the dealership told me it was a problem with the engine and I had no oil. I called my insurance, assuming a large pothole I hit on the road trip caused damage. But the adjuster found no evidence of damage at all. It turns out, the engine’s oil pump belt was shredded due to a tensioner problem. I googled this issue in my model car and discovered that the NHTSA is apredatory investigating this problem across 2018-2021 Ecosports. This is extremely concerning bc my car is barely 5 years old and only has 38,000 miles. Ford says the belt should last through 150,000 and it barely made it 1/4 of that. Because it wasn’t damaged and the vehicle isn’t recalled yet, I will likely have to pay nearly $8,000 out of pocket to repair my car.
October 10, 2023, vehicle was taking to dealership for oil leaks and check engine light. After inspection, the Mechanic replaced valve cover gaskets, new valve cover, injection o-rings, that was for oil leaks. Check engine light was for VMV valve, thermostat. Dealer had it for 4 days, mileage at 62,043. November 22, 2023, my elderly mom who I bought this car for was driving on a highway, lost complete engine while driving, completely stopped in the middle of the highway, the car is not drivable and suddenly stopped with no engine response to even drive it to the side. ON A HIGHWAY. She had to get people to push her off to the side of the road. Towed the vehicle to the dealer. The car has 63,265 miles and the mechanic has confirmed that the engine is completely defective due to no oil pressure in the car, oil pump wasn't working, so no oil in engine due to the belt breaking inside of the engine. Submitted for replacement of engine, is approved however there is a back order on the engine so we don't know when she will have it repaired. She has no other car. The engine lights came on only when the engine failed. I have read several complaints about the same problem with this car. This car is a danger to my elderly mother which cannot be reliable for her. Ford must repair this defective belt issue with a chain or something where the belt should last longer than 65,000 miles. This is a consumer problem as well, we cannot afford another engine replacement in 2 years after the warranty expires. The engine in this car is not reliable nor made well. We need Ford to address this as soon as possible and make this right to me the consumer in which I paid full price for this car and it is paid off!
I was on the way home from work when out of no where the engine light and a indicator saying low engine oil pressure came on I totally lost power driving on a highway and the car came to a stop. Mechanic told me it was the oil belt tensioner caused the engine failure and now i have to pay 4000 dollars on top of my monthly car and insurance company for a vehicle that just quite on me.
10/27/23 Driving and "Low Engine Oil Pressure Warning" came on. Pulled over as soon as I could. Husband loaded it up on a trailer the next morning to the Ford dealership. They called that afternoon to tell us that a NEW ENGINE is required!!!! It took until 11-24-23 and OVER $5,500 for a new engine to get my vehicle back! There is a 3 year warranty on the new engine, but no reassurance that this will not occur again. The vehicle had only 58,xxx miles on it.
11/19-While driving on interstate received "Low Engine Oil Pressure Warning" while trying to work through traffic to get off the interstate vehicle slowed from `65mph to `25mph would not accelerate and was almost rear ended and hit by other vehicles. Vehicle was towed to Ford dealer and was told that the Engine would need to be replaced. Research is showing a flaw in the Engine Oil pump design and many customers are reporting same issues. Repairs are estimated at $6,100 with No assurance from Parts Dept. at dealership that the replacement engine will have been updated and corrected this issue.
THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.
This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.
Our 2018 Ford EcoSport with less then 50,000 miles had an engine failure while driving on the highway. This was due to the loss of oil pressure. We were out of the warranty by just a few weeks and Ford provided no help or support. We found out that this was a common problem with the engine on this style car but again there was zero support or help from Ford. The old pressure light came on while on a road trip with my wife. Once the light came on the car stopped accelerating so we pulled off the highway and took or car to the nearest Ford Dealership. They told us the engine was destroyed and needed to be replaced. Again we were offered zero support or answers from Ford and we had no choice but to pay over $7,000 to get a new engine in a year old car with less then 50,000 miles.
I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !
I just bought the car and a year later it started showing low engine oil and then the whole car stopped running in the middle of the road. The engine went out.
The engine failed at 57,000 miles due to an oil pump failure. There was no warning light or check engine light. I was on the freeway and the car started to shake I was able to get off the freeway but this could have ended badly if I was unable to control the car on the freeway. The car has been at the dealer for over five weeks now waiting on a replacement engine that I am responsible for paying for even though it was not my fault to the tune of $8,500. The engines are going out on several of these cars and they need to be recalled it is a huge burden of expense and also accidents that are happening even resulting in death.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The contact stated that the vehicle had received an oil change approximately five days prior to the failure. The contact was able to drive the vehicle to the local Midas where the contact was informed that the oil pump was not processing the engine oil. The contact was advised not to start the vehicle, and to have it towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with an oil pump failure. The contact was informed that the engine, oil pump, wet belt, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact that the warranty had expired and to report the failure to the NHTSA Hotline. The failure mileage was approximately 48,176.
Mileage: 48,176
I have had my vehicle's oil changes done regularly and have copies of those receipts. It only has 64,961 miles. While driving to work on 11/6/23 on a busy road my car gave me a "dangerously low oil pressure" warning light and I could hear a loud noise from my engine. The car behind me almost hit me as I began to slow; very glad I was not on the interstate yet. We had not had any problems with the engine before and have had no comments of concerns from mechanics during regular maintenance. We had it towed to the Ford dealership where I bought it, Steve Marsh in Milan, TN. They diagnosed the problem as being a failure of the oil pump belt and said I need a new engine that will cost $6,200. This belt is not due to be replaced until 150,000 miles per my owner's manual. It is still at the dealership and is available for inspection. It is not covered by factory warranty and I don't have a service plan. The dealership and I have both contacted Ford separately and were told they do not have any assistance to pay for this problem at this time. I have case # [XXX] from Ford. From my research online, what I was told by the dealer and a separate mechanic, this is a known problem with this engine and there is no way to know it is going bad until it happens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact's employer owns a 2018 Ford Ecosport. The contact stated that while his employee was driving at approximately 75 MPH, the oil pressure and check engine warning lights illuminated. The contact stated that the driver observed an abnormal sound coming from the engine compartment. The vehicle was steered to the side of the road and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.
Mileage: 35,000
The contact owns a 2018 Ford Ecosport. The contact stated that while her husband was driving at approximately 60–65 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. Two days prior to the failure, the vehicle had received a routine oil change and maintenance service at the dealer. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The wrench symbol was displayed. The Ford pass indicated there was a power train failure. The oil was changed prior to the failure. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted and stated there was no warranty coverage on the vehicle. No assistance was provided. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was 41, 000.
Mileage: 41,000
I am writing to you as I have many concerns about my Ford EcoSport. As I commute to my job or drive to pick up errands, my car suddenly stops. I would make a complete stop and I forget to press the Start/Stop button to disable it from shutting off the engine. This has happened several times and I have taken in my car before and all of the Ford dealerships and service workers have no idea of what the problem is or why it is doing this so frequently. I try to start my car and for some reason, it is not starting properly. It continues to make the sounds of it possibly starting and then it shuts off completely. This is the only vehicle that I have to commute with and do my daily errands. I am very concerned about this vehicle and how it is not a reliable source for me to get from place to place. What if something happens then what? I am in search of another car, which is so sad because it is a 2018 year car, which should be able to hold up and last for another 10+ years. I am very concerned for others who are seeing the same problem as myself. I have a brand-new engine, oil parts, and battery. I have had several oil changes within the same month directly at Ford's service centers. I do not know what I should do next. I am an educator, I help many students with different exceptionalities. When parents need help, I am here for them and support them in any assistance that I can. I know I will always be there for my students. I want to know if YOU can be here for ME and the other 93 individuals who have made reports on our investment in having this troublesome car. What would you do if you had no answers to a looming problem without knowing the exact problem? I appreciate the time and consideration that this report can be made useful for anyone who can help in assisting us. Again, thank you very much. I am looking forward to hearing from you!
Mileage: 141,426
DRIVING DOWN ROAD WAY APPROX 35-40 MPH, SPEEDOMETER WENT UP TO 50MPH, DOWN TO 30MPH, ENGINE WAS SHAKING AND SOUNDED LIKE A LAWN MOWER, THEN ALL THE DASH LIGHTS CAME ON, OIL PRESSURE, CHANGE OIL, CHECK ENGINE, ABS, ALL LIGHTS, CAR DIED AND WILL NOT START.
The contact owns a 2018 Ford Ecosport. The contact stated that while the vehicle was stopped, the vehicle made an abnormal noise. The check engine and low oil pressure warning lights were illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the wet belt was being circulated through the oil which caused a blockage resulting in the engine losing oil pressure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 62,000.
Mileage: 62,000
I was driving on a trip when without any other warning my low oil pressure light came on and started dinging. I lost the ability to accelerate. Thankfully I was able to get off interstate without causing an accident. The next day I was told I needed a new engine. I have researched this engine and have discovered many other incidents of complete engine failure with these cars. Ford should recall these cars before someone does get killed
My oil pump went out at 73,000 miles. With no oil flowing through the engine I have to replace the pump, turbo, and entire engine. My car was working fine in the morning but driving home was scary. My car could’ve blown up on the tollway. On my way home October 22nd I got a “low engine oil pressure” warning. No warning that morning and car was fine till after 5pm. I’ve had two mechanics look at it and confirmed it was the oil pump that went out and was a problem ford production caused. My engine is on back order and I’m stuck making payments on a car I don’t have
While driving on the highway, low oil pressure indicator came on which led to loud noises from engine a few moments later. Which led to a loss of acceleration and power to engine, resulting in being towed. This risked mine and others lives on the highway. The problem is well known with an open class action lawsuit for similar problems with other same vehicles.
While driving the vehicle steering wheel began shaking and then an alarm went off stating "Engine Oil Pressure Low". I was able to pull over on a residential street and park the vehicle due to this happening and the vehicle losing engine power. I was lucky that I was not on the highway and was able to pull over and park the vehicle. I am having the vehicle towed back to my home and will have it taken to a repair facility on Friday. I did not have any prior notices from the vehicle until the incident happened today.
Urgent Complaint - Engine Failure Issue in 2018 Ford EcoSport I am writing to bring to your attention a critical safety concern regarding the engine failure in my 2018 Ford Eco Sport. This incident not only endangered the lives of my wife and daughter but also highlights a pervasive issue that appears to be affecting a significant number of vehicles. On 10/28/2023, my wife and daughter were driving on the freeway when the engine began to sputter and ultimately shut down. Simultaneously, an oil light illuminated, indicating a catastrophic engine failure was imminent. They narrowly managed to reach a safe location at the airport before the car completely ceased functioning. This situation posed a severe threat to their safety, especially considering the high-speed freeway conditions. Upon inspection by a certified Ford dealership, it was confirmed that the engine experienced a critical failure. This dealership also conveyed that such failures have been observed in numerous vehicles of the same make and model due to a belt-related issue. It is disconcerting to learn that Ford has introduced an updated engine design post-2018, which implies an acknowledgment of this inherent flaw. Regrettably, our vehicle is no longer under warranty, leaving us with the substantial financial burden of replacing the engine. It is deeply unjust that we, as consumers, should bear the expense for a systemic manufacturing defect that has affected countless individuals. I implore you to investigate this matter thoroughly and take appropriate action to rectify the situation. It is imperative that Ford assumes responsibility for the faulty engine in our 2018 model, as well as in all affected vehicles, by initiating a recall or offering financial assistance for repairs. I appreciate your prompt attention to this urgent matter and trust that you will prioritize the safety and well-being of consumers who have placed their trust in Ford's products.
The engine cracked internally, and coolant intrusion is what has been diagnosed by the dealership's service department. A brand new engine is required. I am more than happy to ask the dealer to keep the old engine for inspection, and I have attached photos provided to me from the diagnosis. In these photos, coolant can be seen dripping along the engine walls. There also appears to be a crack between two pistons. This is incredibly disheartening to see at only 38,996 miles. Thankfully, I was parked when the engine had an incredibly rough start and idle. With only three cylinders and two misfiring according to early code retrievals, this might have been nasty had it occurred during travel. It was giving very aggressive shakes before turning off entirely in park. Check engine lights occurred after the engine was failing to work properly, and it was showing piston misfiring codes for two cylinders. This may be a design flaw with the engine design, but I am worried the replacement will have the same issue in the future if a new design was not implemented to correct or amend these issues.
On 11/03/2023 my low oil pressure light came on in my 2018 Ecosport and the motor shut down as I was driving home. There was a car directly behind me that had to hit their brakes as I had no power. Luckily, I was able to coast to the shoulder of the road. My car is currently at the Ford dealership and should be checked on 11/06/2023. I've had to go out of pocket for a rental.
Driving and oil light came on suddenly pulled over asap then check engine light and battery light came on car quit working. Checked oil and was filled to line on dip stick. Tried restarting engine wouldn’t start. Towed to repair shop engine seized up needs new engine.
The contact owns a 2018 Ford EcoSport. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that there were metal shavings in the pan, and that there was no oil in the engine. The manufacturer was not contacted. The failure mileage was approximately 65,000.
Mileage: 65,000
I was traveling on the highway around 60-65 miles per hour, then on my infotainment system I got a notification that said "Low Oil Pressure" the car then started slowing down. Even though I was not needing an oil change, I kept driving looking for a place to see if there was someplace open to let me know what is wrong. Then after getting off an exit I drove about another mile before the car just gave out, would not turn on or anything. After getting my car towed at the Ford Dealership they told me that I was going to need a new engine, they said they found metal shavings in my oil from the engine. The way my safety (and the other passengers) was put at risk is by the car immediately slowing down on the highway without any other warning. They replaced the engine but it is the same old one, it is available for inspection.
Never had a problem with car. Driving from Omaha to Austin tx and on the interstate outside of Ft Worth, oil pressure light came on and started dinging and I lost my ability accelerate. Thankfully was able to get off interstate safely. My car was towed and I was told by repair shop that I need a new engine. Ford knows that these engines are bad and refuses to recall the vehicle. I just want my voice to be heard!
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the contact heard an abnormal sound and the vehicle decelerated to 40 MPH unintendedly. The vehicle failed to accelerate as needed. The wrench and low oil pressure warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
Mileage: 59,000
The car, (oil pump), stopped pumping oil to the engine. Was driving along, the check oil light came on, then it stopped moving. All the warning lights lit up. There was plenty of oil in the car.
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 35 MPH, the engine started to make an abnormal rattling sound which made the vehicle vibrate. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer. The vehicle was not diagnosed; however, the contact was informed that the vehicle had experienced engine failure. The vehicle had not been repaired. The contact stated that the engine was replaced March 13, 2023, due to an oil pump failure that damaged the engine block. The contact stated that she researched online and related the failure to the Eco Boost engine design. The manufacturer had been informed of the failure. The failure mileage was approximately 69,000.
Mileage: 69,000
Low engine pressure messaged came on and check engine light. Overheating light beeped saying coolant is hot so I turned on heater to cool down and pulled over. Made an appointment with ford dealership for them to tell me cracked cylinder head due to coolant leaking into system. Of course by the time it got looked at the dealership it was slightly over 100000 miles. I’ve read along with hearing from ford that this has been common complaint with this model. Then I’m told to get a new engine that it’s on back order for 6 months to a year! This issue is scary and to think of the possibility of car engulfing with ford not doing anything to fix the issue. Now I’m stuck paying $15,000 left on and low chance to get a new engine if that engine doesn’t cause the same issues!
Mileage: 100,000
On Saturday my low oil pressure light came on suddenly as I was pulling into my driveway. I had just gotten my oil changed 2 months ago. The next day I took my car to Jiffy Lube, and as I was getting there the check engine light came on. The mechanics at Jiffy Lube stated it could be the oil pump valve. After that I decided to have my car towed to the local ford dealership to have it checked out. Today the dealership called me to inform me that my engine needed to be replaced and the cost would be $7500. The car is only 5 years old and has 84K miles. I am an extremely good driver with a clean record, and I also get my oil changed at the recommended interval at the ford dealership, so I do not believe that it is a driver issue.
-Oil pump failed causing complete engine and turbo failure. It can be inspected. - I was driving at interstate speed in traffic on the interstate and the engine lost power. - Independent service center looked at it and suspected oil pump as issue and sent it to ford dealer and they confirmed oil pump failed and caused total engine and turbo failure. - Ford Dealer has inspected - after the failure occurred, the low oil pressure light came on. after adding oil and restarting the engine, the light remained on.
I own the 2018 Ford Ecosport 1.0 lt. engine with Ecoboost engine I was 100 miles from home on a business trip when the low oil pressure warning came on with chimes alerting me about the low oil pressure. The notice and chimes remained until I stopped. I've never seen this warning before and nor have I had any problems whatsoever in the 3 years I've owned it. While waiting for a tow back to my home, I looked up some info and found that Ford knew about the oil pressure/oil pump problems and chose to do nothing about it. Luckily I was able to pull over fairly quickly but if I hadn't been able to, I was on a very busy freeway and a mountain pass that could have resulted in a much worse situation like some of the other reports of this issue in their Ecosport. Once home, I had it serviced by a AAA endorsed automotive shop and they determined that the oil pump failed causing the low oil pressure and is basically not replaceable. My engine and my vehicle are totaled. You would only be able to replace the faulty oil pump with the same pump since this is what they use in this vehicle. It's just wrong that Ford knew about this and continues to sell this vehicle. I also can't afford another car. I'd just paid this one off and I loved it. They should pay me for my loss.
In late August 2023 my wife and I were driving her 2018 Ford Ecosport SE down one of our local highways at approximately 70mph. Without any warning the low engine oil pressure light came on and the car alerted to low oil pressure. The vehicle suddenly slowed down and would not travel any faster than 20mph in an instant. I was able to pull safely to a side road about .5 miles from where it initially happened. It was a very hot August day and my 18 month old was in the back of the vehicle. When I parked the vehicle it shut off and never turned on again. We waited for upwards of 2 hours on a tow truck while thankfully we were able to get our child into a cool car after about 45 minutes of waiting for someone to get to us. I had the vehicle towed to the dealership where we bought the car new in 2019. The vehicle at the time of incident had just over 70,000 miles. Upon diagnosis Ford stated there was some type of failure that the suggested repair would be a long block assembly 6006 and turbocharger. This service would cost $7,464.61 but they could not do it because the replacement engine is on backorder with no estimated time of when one would be available. We have since had to have the vehicle towed several times back to our place where it sits just waiting to decide what to do with it and have been forced to purchase a new vehicle since. I have noticed after this happening that I am not the only one that has experienced this problem and that it is a known issue and has been for years. One of the remarks I received from a Ford employee is "you should not have bought a throw away car".
Oil pressure failure on highway. Loss of speed and power.
In August 2023 we were driving our 2018 Ford Ecosport (with a little over only 45,000 miles) in town and the check engine light came on following the check oil light. We instantly headed to a mechanic and paid for a diagnostic. The mechanic told us that there were metal shavings in the oil and the remedy is to have an engine replacement. We drove back home. The following day, we headed to the local Ford dealership to see what we could do to get it fixed and file a complaint with them. On our way there, we were in a 50mph zone and we the power of the vehicle lessened a lot (from 50mph to 10-15mph and the RPM was 4,000 on a two lane road (we were on an overpass where we could not even pull over and we had 3 autistic children in the back seat. Midway across the overpass, We lost power completely. The engine was gone. We BARELY coasted off of the overpass, to where we had to run a Yield traffic sign and almost collided with another vehicle.
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 3 MPH, the vehicle independently stopped. The contact was able to pull to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine oil pump drive belt. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 87,745.
Mileage: 87,745
The low engine oil pressure light came on and within seconds the entire car lost acceleration. This car only has 54,000 miles on it and has always had regular maintenance. Ford made a lemon engine and is refusing to fix it.
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.
On October 11th my wife’s EcoSport showed a check engine light, so we started to head towards David McDavid’s service. En route, the oil pressure light came on and the car died in the middle of the road right as schools were getting out. A White Settlement Police Officer kindly helped me push the car out of the middle of the road and it was towed to David McDavid Ford. The dealership confirmed that the engine had died as a result of failed oil pressure. We take care of our cars (spending about $1200 annually per vehicle) and for this to happen on a 2018 vehicle is greatly concerning.
The contact owns a 2018 Ford EcoSport. The contact stated that after stopping at a stop light, the light turned green and the accelerator pedal was depressed; however, the vehicle lost motive power. The contact was able to restart the vehicle and drive the vehicle to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 44,000.
Mileage: 44,000
I was driving to Temecula and hot a notification on my dash that said ‘Engine Oil Pressure Low’. I was worried so I found an oil change place close by and pulled off the freeway, but then I noticed the car wasn’t accelerating, my foot was flat down on the accelerator and it was crawling along the road. SO I pulled over to the side and that was it, it wouldn’t go on again. All of the accessories still worked, but it absolutely wouldn’t turn on. It was towed to a local repair shop. I was told the engine had 'seized' and needed to be replaced. I've only done 42k miles and bought it 2nd hand 2 years ago. I've only done 10k miles since then, surely at 42k miles the engine shouldn't need to be replaced. Ford said their warranty only goes to 5 years so there's nothing they can do to help.
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.
I was driving suddenly car lost power made a sound stopped and turned off Put car on park and when I tried to start car wouldn’t start.
While driving from Texas to Florida engine warning lights came on. We pulled over and the car died. Had it towed to Ford dealership and was told the oil pump tensioner broke and engine needed to be replaced for $5000. This also added 2 extra days to the trip, charges for a rental, and the cost of having the car shipped after it was repaired.
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
In January 2020 we suffered our 1st engune failure at 30k miles and it was replaced under warranty due to oil pump failure which resulted in a sudden failure at 75mph. My wife panicked when it happened and almost took oput the cars around when the car suddenly dropped to approx 30mph on the highway. Although the oil light came on and the sounder went off it happened so fast there was no time to react. The repair took approx 2 months to complete. In July of 2023 we suffered a 2nd engine failure at 67K miles. The oile light came on while traveling at 55mph and within seconds the car dropped to 30mph and failed. Wewere told by our dealer it would cost 10K to repair and not under warranty which was unacceptable. This resulted in my still owing my bank $7000 on a dead car. We were required to purchase a new car and the Ecosport sits in my driveway and we are still paying on it.
Vehicle lost power on the highway. Low oil, pressure light came on check engine light came on car has a very loud knocking. Noise was told from fire stone that this car is known for an oil tension pulley to snap in the engine and cause the engine to need to be replaced. Only 40k miles
Driving home from vacation when suddenly lost engine power and service engine light came on. Made it to shoulder and had car towed to dealer. After months waiting for warranty repair, was told that the oil pump pulley tensioner failed damaging oil pump. Was told due to low engine numbers from pandemic that Ford had them completely tear down the engine to make sure there was or was not damage and decide if they would replace it due to metal making it into oil pan from the damage. Ended up being ok they said so they replaces the oil pump, belt and assembly and the turbo charger. Did not think anything of it until I saw the article about investigation being opened for this exact reason.
Driving at highway speed when the check engine light came on and it went into « limp mode » slowing down to 30 mph. Was towed to the dealership. The tensioner belt timing belt oil pump and turbo charger all needed to be replaced. Total cost was around $7,000. Car had 67,292 miles, the warranty is 60,000 miles
2018 Ford Ecosport with 57k miles - no issues or sounds from the engine up until day of engine failure. On 9/26/23, the low oil pressure light came on while driving. Immediately took to a shop for an oil change (even though just had one 1k miles before) thinking oil was the problem. Then 30 minutes later the entire car seized up and the check engine light came on. Was not able to turn engine and had the car towed. The engine is completely destroyed and matches other complaints exactly about the faulty oil pump then causing issues with belt and ultimately the engine. Looking for any help to move this forward to protect other Ecosport drivers. I did everything correctly, constant 3k mile oil changes, no accidents - and this happened after less then 60k miles. Because over 4 months since powertrain warranty expired - Ford is refusing to help.
At 60500 miles the engine oil pressor stops and engine went into limp mode while in traffic. This caused the engine to blow and required a new engine.
Oil pump caused engine failure. Quote from Ford dealer for engine replacement was $6,000.
I came on the on ramp of the interstate, gained speed up to 65 and began passing a slower vehicle, with another vehicle behind me passing them also. Suddenly my speed slowed, my oil light illuminated and digitally said LOW OIL PRESSURE WARNING. I barely made it into the breakdown lane as my vehicle lost all power and the steering wheel seemed to lose power steering also. I had no prior warning of this at all. My mechanic said the engine will have to be replaced due to a broken engine oil pump tensioner belt. There are bits of metal in the engine now so it is unusable. I cannot afford a new motor so the vehicle is sitting on my property currently, since I have 3 more years of payments to make. I have called Ford and was told my VIN number is not included in the current recalls for this issue, even though this is the exact same year and issue I have experienced. My 5 year warranty ended on July 30 2023, and this occurred on September 3 2023, 34 days out of warranty, with 57,365 miles on it. I did cite SSM48093 and SSM49726 which I read to Ford but they will do nothing to issue any sort of recall. I was stuck on the interstate for over 6 hours on a busy Labor Day weekend with the back end of my vehicle within a foot of the white line, every large vehicle coming by would shake the car. It was 94 degrees out, and the vehicle wouldn't run so there was no place to go to get out of the sun or get cooler, and no drink or food for that matter either. I'm so disappointed in Ford for not standing behind their product, now I have seen their are hundreds of people this has happened to also, without a recall.
I am writing to report a serious safety issue related to an engine failure in my 2018 Ford EcoSport Titanium. The incident occurred on August 2nd, 2023, at approximately 8:17am. I bought the vehicle in July 2020 from a well-known Ford dealer in the area. I was about to go shopping that morning. I started the engine as usual, and I got the message on the dashboard that said "Low Engine Oil Pressure" with a little oil lamp on the up left front of the board. As soon as I saw it, I stopped the engine and called the dealership. I scheduled an appointment. The closest appointment was one week away. I did not drive the car that day till the day of the dealership's appointment. After diagnosis, the dealership told me that the engine died, and my warranty expired one month ago. (July 2023 or 60000 miles). My car was at the dealer for a routine service 3 months ago and there was not a problem. The car died without any prior sign of oil leakage or any other signs. I have read other people with the same small SUV that had the same problem. I think the NHTSA needs to investigate the engine failure of Ford EcoSport.
We were driving from an out of town trip and the warning "low engine oil pressure" came on dashboard, car lost power. My husband checked oil, was good. He turned car off and did not re-start. It was towed to nearest Ford dealer. We finally got a call on 9/25/23 that it will require a new engine! We have been researching and this issue has come up with this vehicle, even the Ford representative told me this has been an issue. It is covered under 3rd party warranty, we are waiting to get claim approved. Since this has been an issue, is there anything that can be done? I still owe vehicle and am concerned that I will continue to have issues after engine gets replaced. Thank you in advance for any help on this matter.
I drove 2 hours to see family. As I was leaving my oil pressure light came on, the first time ever. I pulled over and checked my oil and checked for leaks and everything was okay. I started driving it back and only got around the corner when my car stalled and the engine light, low oil pressure light, and battery light turned on. I had it towed to a dealership and the service mechanic says it needs a new engine. The car is 5 years old and only has 54,000 miles on it.
While driving in a construction zone on I-75, the low engine oil pressure warning light came on. Pulled off edge of i-75, checked oil level, OK. Oil and filter was changed 350 miles earlier the day before. 101,561 miles, 1.561 outside extended warranty. Still have 4 payments. Car has been at Ford dealer since August 21. Waiting for an assessment. There is a service bulletin from FORD that says engine must be replaced. I filed a claim XXXXXXXXXX at Ford Motor Company, but claim was denied. Still waiting on damage assessment from Fernilus Ford Dealer in Cheboygan Michigan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oil pump failure causing damage to motor and operation of vehicle. Currently unable to drive due to oil pump manufacturer defect causing vehicle to break down on June 2 2023.
Car will not produce oil pressure despite having a full reservoir. Car has 51,000 miles on it and has been serviced according to recommendations.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 75 MPH, the low oil pressure warning light illuminated, and the vehicle started to stall. The contact stated she was able to drive the vehicle to the local gas station and checked the engine oil level. The contact stated the engine oil level was adequate. The vehicle was towed to an independent mechanic. The vehicle was then towed to the dealer. The vehicle was diagnosed with failed oil pump belt tensioner. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and approved the engine replacement. The failure mileage was approximately 54,041.
Mileage: 54,041
My oil pump and check engine light came on, experienced loss of power, and rough riding. I took to ford dealership in dover Delaware and they told me the oil pump failed and I need a new engine.. my car only has 103000 miles on it. I just bought this car 1 year ago and still owe on it. Also they report that I need a new catalytic converter and the flex pipe. My car is available for inspection however I have no choice but to let them repossess it I can’t afford to pay for a car I can’t use, nor can I afford the repair bill of 10,000. I’m out of a car now and have no transportation.
On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced .
On July 14, 2023 at about 1:30 PM Central time, I was driving my 2018 Ford EcoSport on I-435 in the Kansas City metropolitan area when my oil warning light illuminated, and the vehicle lost almost all power. I immediately pulled off the highway and turned off my engine. I turned the engine back on to move further off the highway for my safety. When I restarted the engine, it made loud "clanking" noises. I had the vehicle towed to my local certified mechanic who diagnosed the problem as a "total engine failure", I paid to have a new, Ford Motor Company crate engine installed in the vehicle. Once the new engine was installed, my mechanic found that the turbocharger had also been damaged. I paid to have to have the turbo replaced to return the car to its original operating condition. Please note that on the repair bill, the mechanic erroneously listed my sister and father's name on the invoice, I've also attached a copy of the Missouri vehicle registration listing me as the lawful owner. Of note, the engine I had installed was actually the second one ordered by my mechanic, the local dealer cancelled the original shipment because that engine was also at risk for the same type of catastrophic failure. The second engine ordered was alleged to be an upgraded one that was not subject to the oil pump failure concerns. The shipping dealer would not tell my mechanic what the exact issue was with the Ford 1L I-3 turbo engine. I do have a repair bill for the engine and turbo replacement costs. I contacted Ford Motor Company to ask for compensation to reimburse me for the cost of the engine and turbo replacement, I have not received a reply. On September 12, 2023 I sold the EcoSport to a local dealer as I no longer felt the vehicle was safe to operate. Prior to the engine losing power and the oil warning light illuminating, there were no symptoms of an impending engine failure. In fact, I had the oil changed using OEM parts just a few days prior to the incident.
The oil pump failure lead to complete engine failure without any warning while driving
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
The oil pump belt tensioner locked up and caused an oil pump failure. The low oil pressure light was the only indication of a problem. I had the car toed to a Ford dealer. The extended warranty paid for most of the repair. I had to pay about $300 out of pocket and was without a vehicle for about three weeks due to having to fight with warranty company.
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed and attempting to slow down, there was an abnormal sound coming from the engine compartment before the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to SSM 48093. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,600. The contact stated he is being charged $7500 for a new engine because the warranty for the vehicle expired a couple of months previous and leaving his daughter stranded on the side of the road.
Mileage: 54,600
The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact stated that the accelerator pedal was depressed to the floorboard however, the vehicle struggled to reach 40 MPH while driving. The low oil pressure warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,700.
Mileage: 46,700
Oil pressure light came on and immediately the engine was blown. it has been at the dealership for 4 months now, they replaced the engine, then it was the throttle. now it is something else. Obviously, this car is not repairable and this and all cars like it should have a recall. there are WAY TOO MANY with this issue to ignore this any longer. there have even been class action lawsuits.
Was driving when my car low engine pressure started alarming. Slowly drove to the dealer and was told this is a known issue with the engine and that unfortunately my whole engine would need to be replaced.
I was driving on the highway to work and the "low oil pressure" alarm went off and I immediately noticed my car would not accelerate so I pulled over. I had it towed to the place I had the oil changed recently thinking it was something they might have done. They told me the oil was full and it seemed like an engine failure. I called my Ford dealer and they had me tow it to them to confirm whether that was the case. I received a call today that said yes, it loomed like the engine would need to be replaced. My car is 5 years old with 62000 miles on it.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment, and the contact smelled an oil odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 81,000. The contact was told by a Ford mechanic the engine failure was due to faulty fuel pump.
Mileage: 81,000
My car all of a sudden had a low oil pressure sign come on and the acceleration slowed down. The car started rattling. Had it towed to the mechanic. They said I have oil and its clean but the issue was that the oil pump/ belt inside the engine basically gave up. Apparently this is a common issue with this vehicle when it hits around 60-70k miles and I am not sure why.
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the low oil pressure message was displayed. The vehicle would not accelerate and decelerated independently. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic who stated that the oil pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there were no recalls on the VIN for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Mileage: 71,000
2018 EcoSport with 64k miles. After highway travel stopped at a gas station, the vehicle had a low engine oil pressure light turn on while idling... With a fast knock noise. During highway travel there were no signed of any issues. After towing to dealership, we found the OIL SUMP TENSIONER BELT BROKE. Dealership said we need a new motor.
The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.
Mileage: 70,000
Last week, my 2018 Ford Ecosport had the engine pressure oil light come on as I was merging onto the highway. I stopped driving immediately and had it towed but it didn't matter, the engine is ruined. I looked it up when I got home and FORD knows about this! They could have easily issued a recall. Luckily I was able to leave the highway right away or god knows what would have happened. Heather: SSM 48093 - 2018-2019 EcoSport - 1.0L EcoBoost - 6F15 - Loss Of Engine Oil Pressure With Illuminated Engine Oil Warning Lamp - Built On Or Before 3-Apr-2019 Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine and a 6F15 automatic transmission and built on or before 3-Apr-2019 may exhibit a loss ofengine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-Apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-Jan-2019 are good to use.
The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Mileage: 50,000
The contact owns a 2018 Ford Ecosport. The contact stated that while driving approximately 40–60 MPH, the vehicle decelerated and stopped. The driver was able to restart the vehicle. The low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there were metal shavings inside the engine. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Mileage: 60,000
My 16 year old daughter was driving the car on a busy road that is 55mph and the car oil and engine lights came on with no warning and the car started clunking and died. The car out of the blue had lost all oil pressure and the engine seized. She was lucky she was able to safely move over to the side of the road. The oil had been changed 90 days prior and there were no lights on the dash. The oil pump just failed as she was driving with no warning.
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.
Was driving on interstate when Low Oil Indicator came on and car wouldn't go above 20mph. Pulled or coasted off exit and car stopped in middle of exit ramp. Thankfully this was at 10:30 at night, if this was during the day it could have been life threatening! Had car towed to AAA shop and there was oil but appears the oil pump failed and now I need a new engine. Ford needs to recall! 68,400 miles and needs new engine unacceptable
The contact owns a 2018 Ford Ecosport. The contact stated that when the vehicle was shifted to drive or reverse, the vehicle started to jerk. The contact stated that while driving approximately 30 - 55 MPH, the engine started to overheat with the "Low Engine Oil Pressure" message and the oil lamp warning light illuminated. The vehicle stalled and the contact coasted to the side of the road. The contact was able to restart the vehicle. The failure recurred 3 times on that day. The contact became aware of white smoke coming from the rear of the vehicle near the exhaust pipe which dissipated after the vehicle was shut off. The vehicle was taken to the dealer and the contact notified that vehicle had experienced engine failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
Mileage: 93,000
Complete engine failure caused by Failure of the Engine Oil Pump tensioner belt with no warning. Complete engine replacement required. Failed on hiughway.
In July 7, 2023 driving on the highway. My 2018 Ford Ecosport SE had the low oil pressure sensor come while driving 75mph. The car instantly lost power, I couldn’t speed up to move over. My car died and wasn’t able to restart. Upon doing research online I’m seeing there have been MANY of these ecosport issues with 2018 and 2019 models and Ford isn’t recalling or fixing this issue. We the consumer NEEDS HELP!!!
Low engine oil pressure. Popped up on my dash along with check engine light and oil light. Once I took it to the dealer the told me I need a new engine. I seen you guys have already issued a statement for this issue with my make and year produced… the statement said anything build before April 2019. I bought my car in January of 2019.
Engine was broked. Caused for the oil presure
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that the failure could not be duplicated. The contact stated that while driving 35 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the long block and the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no records that the vehicle was previously serviced at the dealer due to stalling. The failure mileage was unknown.
I was driving on Hwy 146 at a high rate of speed and my engine died. I almost crashed with the car behind me. It was a very scary situation and I thank God no one was hurt. Traveling at that rate of speed it was a miracle. I got my car over to the side of the road and had it towed to the closest mechanic. My car just got paid off in Feb and only had 58,000 miles on it. I thought it would be something small. I received a ph call from the mechanic saying I need a new engine that the oil pump went out and threw stuff through the engine. I had it towed over to Mac Haik Ford in Pasadena for a second opinion and they said the same thing. I have read through this site and many many people have experienced the same problem. The dealership was well aware of the issue and so was Ford when I called them. Is it going to take someone to die to get this recalled. If anyone is interested in a class action feel free to call me [XXX]. There should not be this kind of problem with an issue that is so well know and Ford has not had to correct it. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
On my way to work as a travel nurse in another state from home, my car had an engine oil pressure light come on. It was the dark hours of the morning and I wasn't sure what it meant so I looked for the next place to stop safely. Not even five minutes later, I heard a large bang, almost like a gunfire sound, and large billows of smoke came from the front part of the car. My car handling went out and I lost complete control of the car and it started to skid. I gripped the steering wheel as a way to turn into my skid to steady the car until it came to a stop. Luckily there was no one on the road and I avoided a crash. After sending it to the Ford dealer, I found out a few weeks later that the car needed a total engine replacement which astounded me on a car that had less than 32,000 miles. My car is under warranty and I had just did an oil change and 21 point inspection two months before which was checked out good and it was not due for another couple hundred miles. I am now fighting with Ford to address this issue as I now know this is a common problem with the Ford 1.0L Ecoboost Engines. The car is getting the Engine replaced (a band-aid fix to a open, bleeding wound) but it doesn't help the fact that this is an unsafe vehicle and can happen again. When, not if, that happens, safety is a huge issue as I almost crashed the car the first time. Unfortunately, my state of Florida will not buy this car back as I have owned it for over the two years, however, I still owe money on it and have no choice to keep it until I can trade it in. Ford and the NHTSA needs to address the safety issues with this vehicle. The next person that this happens too (could be me again) might not be so lucky.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The alert sounded indicating that the oil pressure low warning light and the check engine warning light were illuminated. Several unknown warning lights then illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that metal shavings were found in the oil and that the engine needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The manufacturer was notified of the failure and the contact was provided a case number and then transferred to the NHTSA Hotline. The failure mileage was approximately 121,000.
Mileage: 121,000
Just got an oil change on 5/4/23, on 5/23/23 the low oil pressure notification came on. The car almost immediately stalled out and cut itself off and will not cut back on. Had it towed to the company that performed my oil change and they informed me that it appears to be a problem related to the oil pump that I would need to speak to Ford about. I called Ford who informed me that there was no current recall for this type of issue but that I could have the car brought to them to be looked at. Looking online and it seems like it’s a major problem in this particular car, not sure why I should have to pay out of pocket for a known issue in these vehicles.
*My 2018 Ford EcoSport’s entire engine needed to be replaced at 65,000 miles.* In June of 2022, I was turning right onto a busy road. During my acceleration, out of nowhere, I heard a loud bang, and my entire dash lit up with lights. I quickly pulled over and called for a tow. I towed my car to a certified Ford dealership. They diagnosed my car with an oil pressure problem, and that to fix it, they needed to replace my entire engine. This is just one of MANY issues I have had with this car.
I was driving at 35 mph when the low engine oil pressure indicator came on and stayed on for approximately 15 seconds. When it shut off, the engine started a banging noise and lost engine power. It was towed to the dealer and diagnosed with a blown engine because the oil pump failed. I was also informed by the dealer that this was the third 2018 Ford eco-sport to have this happen in the last five months. I had it towed to another automobile repair service center for a second opinion. They agreed with the dealer service department and informed me that they had done five of these engine replacements for the exact same problem in the last year. I was also informed by both the service manager at the dealership and the owner of the automotive service center , Ford motor company has been aware of this problem for a number of years. It cost me $6200 to replace the engine. I am 65 years old and now I have to work to pay this engine off. Instead of being able to finally retire, I have to pay for Ford motor companies defective engine that they have been acutely aware of for years.
The contact owns a 2018 Ford Ecosport. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power, and the engine started to misfire. The contact stated that the fuel injection system warning light was illuminated. The contact was able to reach her destination however, the vehicle would not restart. The contact was concerned about driving the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed; however, the mechanic could not duplicate the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,000.
Mileage: 84,000
I bought my Ford Ecosport June 30th 2022 with 33k miles. On March 30th 2023 coolant leaked into the cylinder head resulting in a blown gasket. This was very unexpected as the car showed no signs of any issues at all up until the day of. I was driving the car to get an oil change and brakes checked. The car began to over heat and notify me that the engine was reducing power due to it's overheating. The car would not rise to 2 RPM and was extremely hard to make accelerate if I stopped at a redlight or stop sign. I just barely made it to the auto shop after breaking down in the middle of the busy road multiple times. I almost did not make it through a large intersection. The car has been inspected by the manufacturer and they have confirmed the issues. I am aware there was a recall where Ford identified a problem with a coolant pipe (referred to as the degas hose), on just under 45,000 Ford Focus 1.0-litre Ecoboost models sold in the UK between October 2011 and October 2013. My car has a 1L ecoboost engine with the exact same malfunction.
The contact owns a 2018 Ford Ecosport. The contact stated that on various occasions, the check engine and low-pressure oil warning lights illuminated after starting the vehicle. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part for the repair was on backorder. The vehicle remained with the independent mechanic and was waiting to be towed to a local dealer for further diagnostic test and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.
Mileage: 66,000
I bought Certified preowned 2018 Ford Ecosport SE Turbo Have not had any problems until 3/28/2023 when i was on my way back from the cemetery and my low oil pressure message came on along with my oil light and engine I have it serviced every time it needs oil change, new tires, etc. I don’t drive it hard at all. It has 112 k plus miles on it so it is out of warranty and i sill owe on it.I have called Ford motor company to see if there has been any recalls but there has not. I did do some research on the problem and found that several Ford Ecosport owners have had the same problem and read that Ford does know about this problem. I can’t see why they can replace the motor which I found out that is what has happened to it from the certified mechanic that I took it to. Please help!!!
Oil pressure low warning came on and lost power. I was informed by a Ford dealer that the oil pump is driven by a belt and the belt tensioner broke. The Engine needs to be replaced. I am waiting to see if they will replace it under warranty. The car loss of power effects the handling and braking of the vehicle
The contact owns a 2018 Ford Ecosport. The contact stated while driving approximately 30 MPH, there was a squeaking and knocking sound coming from the vehicle. The contact stated that the vehicle started to shake, vibrate, and then lost motive power. The vehicle was later towed to the local dealer who diagnosed that the oil pump had failed, and that the timing chain had disintegrated causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000. The contact stated that at the time of failure, the oil pressure light came on. The contact chose not to operate the vehicle due to fear of doing damage to the engine but the power and engine came on when the car was started. But when taken to the dealership, they claimed the vehicle would not stay running.
Mileage: 62,000
The contact owns a 2018 Ford Ecosport. The contact stated while starting the vehicle, the oil warning light illuminated. The vehicle was towed to the dealer and the dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed, and the contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 100,319.
Mileage: 100,319
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH with her husband in the front passenger’s seat and her infant in a car seat in the rear seat, the vehicle began to lose motive power and was making abnormal loud cranking sounds. The message "Power Train Malfunction -Reduced Power" was displayed, and the check engine warning light was illuminated. The contact stated upon attempting to exit the highway and avoid incoming traffic, the front passenger side of the bumper struck a guard rail. There was no injury sustained. The contact was able to continue driving at 35 MPH and pulled into a fire station. The contact turned off the vehicle; however, the vehicle failed to restart. The contact was able to jumpstart the vehicle with assistance. The contact then drove to her residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that an oil change needed to be performed in order to diagnose the vehicle. Upon completing the oil change, the dealer diagnosed that oil was leaking into the engine and that the engine might need to be replaced. The alternator, the oil pump belt, and the twin-turbo were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the power train Extended Warranty had expired. The failure mileage was approximately 62,000.
Mileage: 62,000
Car started making a loud knocking noise and the check engine light came on. We had it towed to a mechanic and was told the oil pump belt was bad and caused the engine to go bad. We had to pay for a new engine and new oil pump belt. We were told that if this would have went out when he was on the freeway the car would have just stopped.
Oil pump has broken tension rod went on it as i was driving down the road it began making load noise and pressure light came on this is on my 2018 Ford Ecosport it was made in 12/17
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound with the low oil warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 65,916.
Mileage: 65,916
The motor blew after only driv9ng the car a little over 30k miles. Routine oil changes at the dealership has been made. Ford has offered to pay 2k of the cost of the new engine. They are accepting responsibility partially but due to research this engine has failed. The current milage is 60,013. 13 miles over the warranty and Ford will not cover a vehicle the produced that won't make it 60k miles with out a engine failure.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with an engine failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was 68,000.
Mileage: 68,000
The contact owns a 2018 Ford Ecosport. The contact stated while driving 40 MPH, the vehicle made abnormally loud sound sounds and stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer to be diagnosed; it was determined that the engine needed to be replaced. The engine was replaced; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine was replaced a second time. The contact stated while driving 60 MPH, the transmission was shifting hard, and the vehicle was shuddering. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 61,050.
Mileage: 61,050
I was driving home low oil pressure warning came on, oil was full, then it started to make noise and now the car is dead, can't lock/unlock, all power is gone. FORD refuses to fix the issue and with ALL complaints that I've read how has there not been a recall on this. I HAVE TO HAVE A CAR TO GO TO WORK, like the others, I can't afford to get a new car, I have bills and a job that have to be paid and have to work to make that happen. I have to drive an hour away for my job. I do not have the $7000 for a new engine as this is what I am told. Having to this issue is not an issue caused by me this should be the responsibility of FORD to repair the issues or new engines for those of us that have a dead car. A RECALL NEEDS TO BE MADE ASAP!!
I was driving. My car sounded completely normal. All of the sudden my "low engine oil pressure" sensor came on. I pulled into a convenient store and ended up having the car towed into a mechanic shop. I was told that this engine has a flawed warning system in it. That the sensor doesn't come on until it's to late . (MY ENGINE IS GONE). My car has alittle over 73,000 miles on it. Ford will not fix my car they said that my extended warranty for the engine is 60,000. This is not good customer service . I am a disabled widow. I don't have any money to buy another car. This car left me on the side of the road with no warning. I have been a loyal ford customer I had always bought used cars before. But after my husband died I felt I needed to have something more dependable. This car is not that . Please help me with this problem.
As with HUNDREDS of other owners of the 2018 Ford Ecosport, I have encountered a safety issue with Low Oil Pressure which causes the engine to shut down. There has been a NHTSA Service Bulletin issued but still not recall and this issue is extremely dangerous and absolutely kills the engine. A small recall fix could save lives and save owners from a repair that costs in excess of $5,000. Below is the Service Bulletin but it needs a recall. I've spent all day on the phone with Ford and all they will say is that they have no recall. Below is the Service Bulletin: "SSM 48093 - 2018-2019 EcoSport - 1.0L EcoBoost - 6F15 - Loss Of Engine Oil Pressure With Illuminated Engine Oil Warning Lamp - Built On Or Before 3-Apr-2019 Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine and a 6F15 automatic transmission and built on or before 3-Apr-2019 may exhibit a loss of engine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-Apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-Jan-2019 are good to use." I need help and don't know where to turn. I could have EASILY wrecked and harmed not only myself but others on the road. This needs an immediate recall. Thank you so much for your assistance. My car will now need an entirely new engine for something that could have been avoided and fixed with an inexpensive recall.
No warning, "engine oil low" notice comes on dash during grocery run. Parked car at the house and didn't not drive it until appt was made at Ford Dealership. Drove the 1 mile away from home to the appt. 2 weeks later dealership tells me that the engine had zero oil in it, despite showing full oil on dipstick. They claim it was an oil pump failure & it's very common in 2018 and 2019 models. They also claim that Ford is unwilling to repair because I am outside the 60k powertrain, my mileage is 61,478. Car is is great shape other than this failure, regular oil changes, brand new battery, new tires.
The contact owns a 2018 Ford Ecosport. The contact stated while at a stop light, the START/STOP feature failed to restart the vehicle as designed. The vehicle was turned off and restarted and operated as designed. On another occasion, while the contact was attempting to start the vehicle, the vehicle failed to start up. The vehicle was jumpstarted. On another occasion, while driving 40 MPH, he heard an abnormal sound coming from the vehicle. The contact pulled over on the side of the road and turned off the vehicle but was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic test and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 77,000.
Mileage: 77,000
I was pulling on to the highway and out the clear random, my oil pressure light came on and I heard a clunk. I pulled over and started it back up and the light still came on. I was going to attempt to drive the 3 miles home and the car gave out. No one can find any reason my vehicle did this. The oil was changed 4 days prior and all of the oil was applied and properly placed. I am looking into legal action. We may have a class action lawsuit. If anyone would like to be a part, contact me, [email protected]. This is not ok or fair. I have been fired from my job, this has negatively impacted my family and it’s just inconvenient.
I was driving along at 55 mph. Low engine oil pressure warning appeared on dash. Pulled car over. Oil level was normal, no signs of leak, no prior warning. Had car towed to Ford dealer, found metal in oil, blown motor diagnosis due to failed oil pump components. 85,000 miles on vehicle with routine maintenance and repair. Ford will not help with replacement or repair.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 75 MPH, the message "Low Engine Oil Pressure” was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to continue driving at 20 MPH. The vehicle was taken to an independent mechanic where it was diagnosed that the timing belt had failed and damaged the engine. The independent mechanic diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The dealer informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 69,000.
Mileage: 69,000
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.
Mileage: 58,198
Lost power with low oil pressure warning. 3 miles from a dealership so drove and left vehicle. Metal found in oil and new engine needed. 39,000 miles so covered under warranty. Vehicle back and running great currently.
1,000 miles from home we suddenly received a low oil pressure warning. I immediately pulled into the gas station that was magically there. The oil was found to be full, but the car wouldn’t start again. We had it towed to the nearest Ford dealer in Mississippi who contacted us the next business day. We have been told that the oil pump tensioner broke requiring a new engine. We are awaiting a full estimate, and an appraiser to look it over from the warranty company to know the full extent and if it will be covered. Not only were we stranded in 90+ degree heat in the middle of nowhere 1,000 miles from home, there were no options for transportation to the nearest airport 1 1/2 hours away to get a rental on a Saturday afternoon. We were lucky in that we stopped and didn’t try to continue only to have it die in the middle of the highway. No leaking fluids, no engine trouble prior, no other warning or overheating present. Just a sudden loss of pressure and now my car is on the opposite side of the country needing a new engine.
Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.
On July 9, 2022 Warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is $7000+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic.
Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle inadvertently decelerated to 60 MPH. The contact depressed the accelerator pedal however, the vehicle failed to exceed 60 MPH. The oil pressure warning light and service warning light were illuminated. The message “Oil Pressure Low” was displayed. Additionally, the contact heard abnormal loud knocking sounds coming from the engine. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Ford Technical Service Number: SSM 48093. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The contact stated that the vehicle was repaired by replacing the engine and turbos. Ford agreed to reimburse 60% of the repair cost.
Mileage: 106,000
The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.
Mileage: 84,000
After pulling up in my driveway, had a low oil pressure warning show in the dashboard. Checked to see oil life (28%) and whether there was enough oil in the engine. Since it was a hot day, assumed it could be temperature related and decide check out everything the next morning when it would be cooler. Upon starting the car the next morning, the warning appeared again and then the car immediately lost power. After I could not get the engine to restart, had it towed to the dealership where I was told a new engine would be needed.
I was driving down the interstate in the fast lane. The ecosport I was driving flashed a low oil pressure warning and cut off. I had no choice but to get over in the fast lane shoulder. Very dangerous situation. The Tennessee HWY response team showed up and was able to get my car to the right side shoulder. My car only has 38,000 miles. After researching the problem, It appears to be wide-spread with class action lawsuits being put into place. Ford released a bulletin on the problem. This is a very dangerous situation and Ford should be held accountable for their faulty engine design.
While driving my 2018 ecosport, i got a warning of "low oil pressure". my car became slow and would not accelerate correctly. I took it to my local mechanic who told me a belt inside of my oil pump shredded and i needed a completely new engine. I am only about 6000 miles over the standard ford warranty of 60,000 miles (i have just under 67000 on my car). we decided to tow my undrivable car to my local ford dealership to have a second opinion and they confirmed the same problem. we contacted ford customer service to bring the problem to their attention and they told us there was nothing they could do. upon further investigation we have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT – CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help us cover the costs. We cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to juggle both our jobs without this car and find the funds to repair the ecosport all while prices of parts and gas are skyrocketing. I have only had this car for a little over year, it has just under 67000 miles, and it is completely undrivable due to the faulty and carless engineering.
Engine Caught fire and car was engulfed in flames. Insurance is investigating. Oil Pressure Low light came on roughly 10 minutes before this occurred.
I was reading through some of the complaints for this vehicle and it is crazy to me because the same thing happened to me with my ford. Back in the beginning of July 2021 I was driving to work and my car suddenly just gave out it did not give no warning signs whatsoever. I had to quickly pull to the side and waited a bit and it just would not even turn on at all. I’ve always kept up with taking my car to get oil changes, new tires and make sure it was good. I had to call a tow truck to tow me home. I called ford and had to get it towed into the shop. After 2 weeks they finally looked at it and said it was the engine. They were going to contact extended warranty to see if they could cover it. They said they would only cover it but needed proof it had oil changes done which we took to them. They approved it finally and the dealership said it was because there was metal shavings in the engine which made no sense. They never gave us a loaner car and still took 3 months to get our car back. Paid $800+ to get it back. Not even a week later had to take it back because a code started showing up and again was at the dealership for a month paid another $300+. It’s to the point that now it won’t turn on at times. I tried contacting customer service but they are no help. This car needs to be investigated.
I was traveling down highway 64 in Raleigh, NC at about 75 or 80 miles per hour, and the "low oil pressure" sign came on and suddenly I had zero acceleration. As cars were all around me travelling at high speeds, I had to get off the road. Suddenly losing acceleration at high speeds on a highway is unsafe for obvious reasons. It took a lot of skill to get over lanes of traffic and get off the highway to the emergency lane. I was almost hit by several cars. Ford has my car right now and tell me the engine must be replaced. As I have an extended warranty on the vehicle, I am hoping it will be covered. No warning was given prior to this occurrence on the highway. My car was driving normally until it stalled on the highway.
Driving down I-85 going 70mph and all of a sudden lose power in front a line of cars. Low oil pressure light illuminated thankfully we got to the side of road safely. Vehicle is currently at Ford dealer for diagnosis.
Was driving out of town when the red check oil pressure light came on. Immediately checked oil level which was slightly high and called the nearest Ford Dealership and asked if I needed to get it towed or it would be fine to drive to them. They said it should be fine so I started driving towards them.I then noticed a significant decrease in power and as I turned left on to a busy road the engine ceased and died but was able to safely get it onto the side of the road. Towed it to the dealership and they said i most likely needed a new engine which was going to be $8000 but if I wanted them to check it would be an additional $2000 so I got it towed back to my house and ended up taking it to my mechanic who said that the oil pump gave out and took out the timing belt with it.
The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the "Low Engine Oil Pressure" message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 29,000.
Mileage: 29,000
Oil pressure light came on, codes say no oil pressure
I was driving down the road after numerous issues that have been supposedly repaired, the engine low oil pressure light came on and I pulled over immediately. While waiting for the tow truck the engine seized. According to multiple sites and fords own service bulletins- the engine malfunctions because of defect in the build of the engine itself. It doesn't happen because of number of miles on the vehicle, it can happen to a select group of 2018 ford Ecosport with a 1.0 liter engine which mine has. I am expected to pay $6000 to replace after I have spoken with ford and the selling dealership over 15+ times about this car being a lemon.
It was March 7th at 6:15pm, I was driving in the far left southbound lane of the NJ Turnpike traveling at about 75 miles per hour near exit 8A. The low oil pressure warning light came on, followed by the power trans light and my cars power noticeably changed. I no longer could drive faster than 50 miles per hour and I started to hear a loud noise from the engine. Luckily, I was close to home and made it. I had it towed to Haldeman Ford on March 8th and am being told that I need a new engine, the oil pressure is not being regulated correctly to the engine and they would have to take apart the entire engine to diagnose exact cause, leading to a new engine anyway. I have approximately 88,000 miles on the car. I have done research and found online complaints very similar to my exact experience.
I purchased this car new from the dealer with 4 miles on the speedometer. We did all oil changes when the car indicated that it was time for an oil change. Now at 64,000 miles the engine has to be replaced due to a failure of the engine oil pump tension bar. New cars should not blow an engine after 2.5 years of use
The contact owns a 2018 Ford Ecosport. Upon taking the vehicle to an independent mechanic to have the tires replaced, the vehicle shut off without warning while being test-driven. Due to the failure, the vehicle was towed to a dealer where they diagnosed the vehicle with a broken oil belt which resulted in engine failure. The independent mechanic had given the contact a copy of a manufacture notice which he related to the failure. The notice stated that she was entitled to a free engine repair due to the broken oil belt failure. The manufacturer was notified of the failure and the notice; however, the contact was informed that the notice would not be honored. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 75,000.
Mileage: 75,000
Driving back to North Carolina from Oklahoma my cars Low Oil Pressure light came on and dinged continuously. I was in the middle of Tennessee when this happened. The car lost all acceleration. I took it to a dealer the next morning and was told there is metal shavings in my oil. My oil level was fine. They removed the oil pan and found that pieces of my timing belt were in the oil. I was also told I needed a new engine and long block. My car has 64k miles on it. Talked to my dealer back here in NC and was told that Ford has issued a Special Service Message concerning the engine in my car with the dates qualifying. The message number is 49918. Stating that the engine can fail and you will get a low oil pressure light and lose acceleration. I call the Ford Motor Company and they said this was not a recall but for the dealers to do what they think is best for the customer and vehicle. I talked to Ford and they are willing to provide some assistance but not 100% because it is not a recall. My dealer also had an EcoSport in his service dept when he called me with the same issue.
Engine replaced once, not even 1,000 of driving it the oil is leaking
The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 mph, the engine oil pressure light illuminated with a knocking sound coming from the engine. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to a lack of oil pressure. The contact was informed that the engine needed to be replaced. The engine was replaced however, turbocharger malfunctioned. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Mileage: 38,000
LOW OIL PRESSURE LIGHT CAME ON -- DEALER HAD TO KEEP CAR FOR 10 DAYS TO TAKE CARE OF PROBLEM BY REPLACING PARTS IN ENGINE. ACCORDING TO DEALER THIS MODEL VEHICLE HAS THIS PROBLEM BUT NO RECALL-- DEALER MADE ME PAY DEDUCTIBLE .
Mileage: 69,564
A WEEK BEFORE I HAD AN OIL CHANGE PERFORM ON MY CAR. I WAS DRIVING SERVICE ENGINE CAME ON THEN THE CAR SHUT OFF. I WAS ON THE HIGHWAY WITH MY CHILDREN.
Mileage: 37,000
I WAS DRIVING IN HIGHWAY 29 WHEN A WARNING STATED FOR LOW ENGINE OIL PRESSURE. I IMMEDIATELY WENT TO THE NEAREST CAR REPAIR SHOP, AROUND 2 MILES AWAY. WHEN THEY CHECK THE ENGINE OIL, ENGINE OIL WAS FULL. I WAS TOLD TO BRING TO THE NEAREST FORD SERVICE CENTER, AROUND 30 MILES AWAY. WHILE DRIVING BACK, 2MILES AFTER, MY CAR WAS DECELERATING UNTIL THE ENGINE STALLED. I HAD TO IMMEDIATELY PARK AT THE SIDE OF THE ROAD ALONG HWY 29 AND HAD MY ECOSPORT TOWED. I WAS LATER TOLD THAT MY ENGINE AND TURBO NEEDED REPLACEMENT. MY CAR JUST TURNED 2YRS OLD IN OCT, 2020.
Mileage: 60
I WAS AT A LIGHT, I WENT TO GO AROUND THE CAR IN FRONT OF ME & THE CAR KEPT REVVING LIKE IT WAS TRYING TO PICK UP. I HAD TO GLIDE OVER TO THE SIDE OF THE STREET BECAUSE THERE WAS NO PICK UP IN THE CAR. I WAITED A FEW MINUTES TO DRIVE AGAIN. I AM GLAD A CAR WASN'T COMING BECAUSE IT WOULD'VE CAUSED AN ACCIDENT
OIL WARNING LAMP CAME ON AND THEN A LOSS OF ENGINE OIL PRESSURE. CAR STARTED SHAKING. HAD TOWED TO FORD IN CLOVIS. SAID THE BLOCK IS DAMAGED AND LOOKS LIKE THE OIL BELT TENSIONER BROKE AND DAMAGED ENGINE
Mileage: 40,000
LOST OF ENGINE OIL PRESSURE AND ILLUMINATING ENGINE OIL LIGHT. *TR
Mileage: 43,456
LOW ENGINE OIL PRESSURE CAME ON, HEADED STRAIGHT TO THE DEALERSHIP BUT THE CAR DIED THREE MILES AWAY FROM THE DEALERSHIP WHILE TURNING LEFT ONTO 501. MONDAY 06/15/2020 FORD INFORMED ME THAT THEY DIDN'T KNOW WHAT HAPPENED BUT I WILL NEED A COMPLETE NEW ENGINE. *TR
Mileage: 70,300
I PURCHASE A NEW 2018 FORD ECOSPORT. ON 12/22/19 THE VEHICLE WOULD NOT START. THERE WAS AUXILIARY POWER INSIDE BUT NO RESPONSE FROM THE ENGINE EVEN AFTER RECEIVING A JUMP. AFTER APPROXIMATELY 30 MINUTES THE CAR STARTED. ON 12/23/19 I HAD A FORD DEALER CHECK THE VEHICLE. THEY CLAIMED IT WAS THE BATTERY AND REPLACED IT. HOWEVER, ON 1/3/20 (11 DAYS LATER) WHILE SITTING AT A LIGHT IN TRAFFIC THE VEHICLE STOPPED AND WOULD NOT RESTART. ONCE AGAIN THERE WAS AUXILIARY POWER BUT NO ENGINE RESPONSE. I HAD TO GET PUSHED OUT OF THE MIDDLE OF THE STREET IN TRAFFIC. I TOOK THE VEHICLE TO A DIFFERENT DEALER (I WAS OUT OF TOWN) THEY INSISTED THAT IT WAS THE BATTERY (EVENTHOUGH IT WAS REPLACED ONLY DAYS PRIOR) AND SUGGESTED I DISABLE THE AUTO STOP/START FEATURE AND TURN OFF THE AUTOMATIC HEADLIGHTS. I AM CONCERNED THAT FORD IS MISSING SOMETHING. AFTER READING OTHER SIMILAR ACCOUNTS I WAS COMPELLED TO REPORT MY EXPERIENCES. I AM AFRAID THAT THERE IS A SAFETY HAZARD IN THIS VEHICLE WHICH MAY CAUSE BODILY INJURY AND/OR DEATH. PLEASE HELP US PREVENT A TRAGEDY
Mileage: 34,000
CHECK ENGINE LIGHT ILLUMINATED AFTER A SHORT DRIVE, VEHICLE WAS TURNED OFF AND PARKED A SHORT TIME LATER IN A PARKING LOT. A FEW MINUTES AFTER THAT, THE VEHICLE ENGINE COMPARTMENT CAUGHT FIRE. VEHICLE WAS AT THE DEALER A FEW DAYS PRIOR TO THE INCIDENT FOR REPAIR WORK (COIL, SPARK PLUG)
Mileage: 50,000
I AM TRYING TO ADD INFORMATION TO COMPLAINT #11175903. WHEN I MADE THE COMPLAINT THERE WERE NO INJURIES SINCE THEN THE OTHER DRIVER PARTY WENT TO THE HOSPITAL UNKNOWN ON INJURIES CAN I ADD THIS TO MY COMPLAINT
I HAVE 2018 FORD ECOSPORT AND THE AUTO SHUTOFF/RESTART WAS NOT WORKING RIGHT. WHEN I STOPPED AT A LIGHT IT SHUT OFF AND DIDN'T START AGAIN IT HAD STALLED THIS HAPPENED ABOUT THREE TIMES. THEN AS I WAS DRIVING IT STALLED AGAIN AS I WAS DRIVING OFF THE HIGHWAY ON A RAMP AND I COULDN'T STOP AND HIT THE CAR IN FRONT OF ME WHICH WAS ABOUT FOUR CAR LENGTHS AHEAD MY AIRBAGS DEPLOYED AND MY CAR HAS SEVERE DAMAGE. HAVE THERE BEEN ANY OTHER INCIDENTS OF THIS KIND. I WAS LUCKY NO ONE WAS HURT BUT SOMEONE ELSE MIGHT NOT BE SO LUCKY
Mileage: 2,000
THE ENGINE WILL RANDOMLY SHUT OFF WHEN IN PARK MODE DUE THE AUTO-STOP START FEATURE NOT DISENGAGING CORRECTLY. FORD HAS NOT BEEN ABLE TO REPRODUCE THE PROBLEM AND DOESN'T HAVE A SOLUTION.
Mileage: 2,849