2018 FORD ECOSPORT Engine And Engine Cooling Problems

309 complaints about Engine And Engine Cooling

309
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine And Engine Cooling Complaints (309)

Dec 29, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling) advising that the parts needed to complete the recall repair were now available and to contact the local dealer. Upon contacting the local dealer, the contact was informed that no repairs would be performed on the vehicle unless the engine failure had occurred. The contact expressed safety concerns because the recall repair was supposed to prevent the failure from occurring. The contact stated that the engine failure might occur on a busy freeway. The manufacturer was contacted and confirmed that no repairs would be performed unless the engine failure had occurred. The contact had not yet experienced the failure listed in the recall.

Dec 9, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling), and the dealer replaced the engine and the oil pump; however, while driving two days later, the vehicle stalled upon coming to a complete stop at a stop sign. The contact was able to restart the vehicle after an hour and drove to the residence. The dealer picked up the vehicle from the residence, and the contact was later informed that the vehicle was diagnosed with wiring harness failure. The vehicle was not yet repaired because the contact believed that the dealer damaged the wiring harness while performing the recall repair. The manufacturer was not notified of the failure. The failure mileage was 109,000.

Mileage: 109,000

Nov 12, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Nov 6, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The check engine warning light was intermittently illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

Oct 28, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Oct 28, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not available. The contact later received notification that parts were available. The contact called a local dealer and was informed that due to a high service volume, the vehicle could not be serviced immediately. The contact called several other dealers for assistance and was provided the same information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving at 65 MPH, the check engine and "Low Engine Oil Pressure" messages were displayed on the instrument panel. The vehicle was taken to an independent mechanic, where the mechanic linked the failure to the unrepaired recall. The manufacturer was made aware of the issue and referred the contact back to the dealer for assistance. The vehicle was not repaired. The failure mileage was 70,450.

Mileage: 70,450

Oct 8, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the recall repair was performed. The vehicle was returned to the contact; however, the contact was informed that the alternator was not spinning. The contact was informed that the alternator had seized and needed to be replaced. The dealer ordered the replacement alternator; however, the repair was denied by the manufacturer. The dealer then applied a lubricant to the alternator, and the alternator unseized; however, the contact was that the lubrication was a temporary fix. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 60,000.

Mileage: 60,000

Oct 6, 2025

The contact owns a 2018 Ford Ecosport. The contact stated that while driving approximately 40 MPH, the vehicle lost motive power, shook and vibrated, and then stalled. During the failure, the check engine warning light illuminated, and the oil pressure message was displayed. The vehicle was towed to the local dealer, who diagnosed that the engine had failed due to a faulty oil pump drive belt tensioner. The engine was replaced, but later the replacement engine experienced an oil pressure failure. The vehicle was taken to the local dealer but had not yet been repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The manufacturer was made aware of the issue. The failure mileage was approximately 55,000.

Mileage: 55,000

Sep 24, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Sep 23, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Sep 15, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while the transmission was shifted into reverse, or while diving during rainy weather, there was an abnormal sound coming from the rear wheels. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was repaired out-of-pocket. The local dealer was contacted on several occasions about the recall repair; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

Mileage: 400

Sep 10, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the oil pump drive belt material had degraded and lost teeth. The engine was replaced; however, the compressor for the A/C failed to function as intended once the new engine was installed. The dealer informed the contact that the failure of the compressor was not related to the recall. The contact disagreed with the assessment. The vehicle remained at the dealer unrepaired due to the compressor failure. The manufacturer was not notified of the failure. The failure mileage was approximately 53,600.

Mileage: 53,600

Aug 26, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that two dealers were contacted, and the contact was informed that the manufacturer would not approve the repair if the vehicle was not actively experiencing the failure associated with the recall. The contact was also informed by a dealer that if the repair was performed, the vehicle might still experience the failure because the dealer had seen other vehicle with the failure after the repair was performed. However, the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the repair would not be repaired without a failure being experienced. The contact had not experienced a failure.

Aug 21, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, after contacting several local dealers, the contact was advised that the vehicle would not be inspected unless a failure had occurred that was related to the recall, and then the recall repair would be provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Aug 21, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate above 40 MPH. The “Low Oil Pressure” warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine oil pump. The vehicle was not repaired. After investigating the failure, the contact attributed it to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but the vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was 70,000.

Mileage: 70,000

Aug 20, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the dealer six times; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall.

Aug 19, 2025

The contact owns a 2018 Ford EcoSport. The contact stated the vehicle was idling roughly. While checking around the engine, the temperature coming off the engine was significantly hotter than the other temperatures around the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The dealer informed the contact that the failure was a known failure; however, there was no recall related to the failure. The vehicle was no longer operable. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case regarding the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

Aug 18, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part required for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check oil light was illuminated. The vehicle was taken to the dealer, who diagnosed that the light was illuminated due to a frayed wire. The wire was replaced. The dealer ended up denying the repair. The dealer asked if the check engine warning light was illuminated, if the vehicle sputtered, or if there was smoke coming from the vehicle. The vehicle was not repaired. The contact stated that the remedy stated that the vehicle would be repaired immediately, without mentioning any requirements prior to the repair. The contact called another dealer, Hempstead Ford (301 N Franklin St, Hempstead, NY 11550), who confirmed the information. The manufacturer was made aware of the issue and confirmed the dealer information. The manufacturer advised the contact not to drive the vehicle for over an hour. The failure mileage was approximately 49,143.

Mileage: 49,143

Aug 8, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 35 MPH, the vehicle jerked abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was contacted and informed the contact that the vehicle would not be serviced under the recall if the engine had not failed or seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

Jul 22, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 21, 2025

The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the turbo charger. The contact was informed that the turbo charger need to be replaced. The vehicle was not repaired. The contact stated that a failure with the turbo charger had occurred less than a year prior and was replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

Jul 21, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 14, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mileage: 8,200

Jul 14, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving 80 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway and turned off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated but had since turned off. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was advised to bring the vehicle back if the check engine warning light became illuminated again. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 17,000.

Mileage: 17,000

Jul 8, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at a stop sign or a stop light and attempting to accelerate, the vehicle failed to accelerate, and the transmission shifted into neutral. The contact manually restarted the vehicle to continue driving. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the head gasket needed to be replaced. The vehicle was repaired, and another unknown repair was completed. The dealer confirmed that parts for the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 76,000. VIN tool confirms parts not available.

Mileage: 76,000

Jul 8, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle hesitated and jerked while attempting to accelerate. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Jul 7, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, there was an abnormal hissing sound coming from the engine and then a popping sound. In addition, the accelerator pedal involuntarily moved, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. Additionally, there was an abnormal squeaking sound coming from the vehicle. The contact drove slowly to the residence. The contact stated that the oil engine pressure warning light was illuminated. The contact stated that at the residence, a family friend opened the hood and noticed oil intrusion into various parts of the engine. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 106,000. VIN tool confirms parts not available.

Mileage: 106,000

Jul 2, 2025

The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was restarted after several attempts. The check engine warning light was illuminated. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 32,000. VIN tool confirms parts not available.

Mileage: 32,000

Jul 2, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 25, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle was shaking erratically. In addition, the contact noticed an abnormal rattling sound coming from the vehicle. The contact parked the vehicle and performed an inspection of the vehicle. The contact checked the oil level and noticed that the oil level was sufficient. The vehicle was towed to the residence. The contact inspected the oil level and noticed oil was leaking from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 57,350. VIN tool confirms parts not available.

Mileage: 57,350

Jun 20, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH, the low oil pressure warning light was illuminated, and the vehicle stalled while driving off a ramp. The vehicle was towed to D & M Auto Service, where the contact was informed that it was a known failure, and the engine might be damaged. The vehicle was not diagnosed or repaired. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000. VIN tool confirms parts not available.

Mileage: 27,000

Jun 17, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds there was a clattering sound coming from the front end of the vehicle. The dealer was contacted and confirmed the remedy was not yet available. Another dealer was contacted, AutoNation Ford Bradenton, (5325 14th St W, Bradenton, FL 34207); who confirmed the information. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

Mileage: 24,000

Jun 5, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine or low oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000. VIN tool confirms parts not available.

Mileage: 39,000

Jun 5, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 3, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 3, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000. VIN tool confirms parts not available.

Mileage: 40,000

Jun 2, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

May 27, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 19, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving 30-40 MPH, the vehicle lost motive power. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Mileage: 30,000

May 19, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 16, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 12, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH, the vehicle made an abnormal popping sound and started losing motive power. The contact was able to pull into SRT Auto Center parking lot, where the vehicle stalled. The check engine warning light and the low oil pressure warning light were illuminated. The mechanic diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The local dealer and other unknown dealers were contacted and informed the contact that the part was not available to repair the vehicle. The contact was informed that a new engine could be available within 3 - 6 months. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

Mileage: 74,000

May 12, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

May 12, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,0000. VIN tool confirms parts not available.

Mileage: 38,000

May 9, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 8, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the camshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 99,781. VIN tool confirms parts not available.

Mileage: 99,781

May 7, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.

May 5, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle hesitated while starting. The contact stated that the check engine and START/STOP warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,800. The VIN was not available.

Mileage: 50,800

May 2, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure, but informed the contact that there was no pressure in the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 76,000.

Mileage: 76,000

May 1, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 30, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that the air bag warning light was illuminated. The vehicle was serviced under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); but the recall repair failed to repair the vehicle. The contact stated that the vehicle hesitated, and the engine failed after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 50,000.

Mileage: 50,000

Apr 29, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that an abnormal sound was coming from the engine. The check engine warning light was illuminated. The contact pulled into a gas station, turned off the vehicle, and after a while, the vehicle was restarted; however, the abnormal sound coming from the engine had worsened. The vehicle was taken to a dealer, where it was diagnosed that the engine had failed, and there were metal shards inside the engine. The contact was informed that the engine needed to be replaced. The engine was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 81,658. VIN tool confirms parts not available.

Mileage: 81,658

Apr 28, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The check engine warning light remained illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was repaired; however, several weeks later, while attempting to start the vehicle, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the same dealer a second time, and the vehicle was diagnosed, and the contact was advised that the coolant hoses were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

Mileage: 70,000

Apr 22, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was running loudly and could be heard from inside the residence while the vehicle was outside. The dealer was contacted, and the vehicle was diagnosed and DTC: P0496 for a failure with the purge valve failed was retrieved. The contact was informed that the vehicle was not covered under recall. The vehicle was not repaired. The vehicle was taken to a certified mechanic, who was unable to confirm the cause of the failure. The vehicle was not repaired. The contact stated that after the vehicle was diagnosed, the abnormally loud sound coming from the engine was more noticeable. The contact stated that the check engine warning light was illuminated, and the message “Low Engine oil Pressure” was displayed on the instrument panel. The manufacturer was not made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.

Mileage: 105,000

Apr 21, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the "Engine Oil Pressure Low - Stop Safely" message was displayed on the instrument panel. The contact stated that the vehicle became inoperable due to the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 128,000. VIN tool confirms parts not available.

Mileage: 128,000

Apr 11, 2025

The contact owns a 2018 Ford EcoSport. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 10, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer and was diagnosed with engine failure due to the failure of the oil pump belt tensioner. The engine was replaced but the dealer confirmed that the parts for the recall repair of the oil belt tensioner were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000. VIN tool confirms parts not available.

Mileage: 97,000

Apr 8, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 35 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The failure had occurred on several occasions. The contact stated that the check engine warning light was illuminated. The message "Put Foot on The Brake and Press Start" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Apr 8, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 7, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to wait for the correspondence from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 3, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.

Mileage: 68,000

Apr 1, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 1, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into the engine and the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed that the engine needed to be replaced. The contact was informed of an unknown recall; however, the contact was informed that the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 99,000.

Mileage: 99,000

Mar 28, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that after refueling and driving approximately 35 MPH, the vehicle lost motive power. The accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The contact turned off the vehicle, but the vehicle failed to restart. The service and engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed with engine failure. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer, where it was diagnosed that the engine was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer again, where it was diagnosed that the battery was dead. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 77,224. VIN tool confirms parts not available.

Mileage: 77,224

Mar 28, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 35 MPH, an abnormal sound was coming from the engine. The brake pedal was depressed, and the vehicle failed to respond. The contact was able to coast to the side of the road. The message "Low Oil Pressure" was displayed on the instrument panel, and the check engine warning light was illuminated. The vehicle was towed to the dealer, and it was determined that the engine oil pump had failed and needed to be replaced. The vehicle received an interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle remained parked. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

Mileage: 66,000

Mar 27, 2025

I am writing to you about my 2018 EcoSport. I have been waiting for the parts to come into the dealership since the recall, and yet the parts still have not arrived. I have been having problems with my car before I got it fixed. Now I am having problems with my breaks. I've asked one of the service workers if it was ok to drive it, which he said it was okay. When I left the dealership, I was close to having a wreak, hence why I am writing to you all to let you know that someone needs to notify the dealership to make them aware that I need a rental car until they can fix my car completely before I get into an accident. Please get back with me as soon as possible,

Mar 27, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 17, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The message "Low Oil Pressure" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,268. VIN tool confirms parts not available.

Mileage: 60,268

Mar 13, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 12, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to determine the cause of the failure because the MIL was no longer illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 95,000.

Mileage: 95,000

Feb 28, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the vehicle shut off as the oil pressure and check engine warning lights were displayed on the instrument panel. The contact initially restarted the vehicle; however, the vehicle shut off again after driving several miles and failed to restart. Due to the failure, the vehicle was first towed to an independent mechanic and the contact was unable to restart the vehicle and diagnosed the vehicle with engine failure. The dealer was notified of the failure and the vehicle was towed to the dealer. A diagnostic test was performed that confirmed that the engine had failed. The engine was then replaced by the dealer under warranty. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that recently after starting the vehicle, the check engine warning light reappeared on the instrument panel. The vehicle was taken to an independent mechanic where a code reader was used to scan the vehicle. The code reader showed codes for issues for both low oil pressure and transmission. The local dealer was made aware of the issue and confirmed that the parts used for the initial engine replacement were the same parts that were currently under recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 73,000. VIN tool confirms parts not available.

Mileage: 73,000

Feb 28, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 25, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had an oil change however, several days later, while driving at approximately 60 MPH, there was a beeping sound coming from the vehicle, and the message “Oil Pressure Low" was displayed. Additionally, the check engine warning light was illuminated. The vehicle was pulled over to the side of the road and turned off and the vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the engine and engine oil pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

Mileage: 45,000

Feb 25, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 21, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed that the oil pump belt and oil pump belt tensioner had failed and that the engine needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 63, 000. VIN tool confirms parts not available.

Mileage: 63,000

Feb 19, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated while driving 60 MPH, the oil pressure warning light illuminated with an abnormal, knocking sound coming from the vehicle. The contact's husband immediately pulled over and left the vehicle on the side of the highway. The vehicle was later towed to a local dealer where it was confirmed that the failure was related to the recall; the vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 49,000.

Mileage: 49,000

Feb 18, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 7, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 4, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the vehicle would not be serviced under recall unless the vehicle had experienced an engine failure related to the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 3, 2025

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized with the low oil pressure warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 82,954. VIN tool confirms parts not available.

Mileage: 82,954

Jan 21, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving 20 MPH and attempting to complete a turn, the Auto START/STOP feature activated and turned the vehicle off, with the message "Shift to Park(P) to Manually Restart" was displayed. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The battery warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with a piston, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000. VIN tool confirms parts not available.

Mileage: 125,000

Jan 14, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 MPH, the vehicle started making a ticking sound. The check engine warning light was illuminated. The vehicle was driven to Midas to be diagnosed; however, the vehicle was not diagnosed, and the contact was informed to take the vehicle to the dealer for assistance. The local dealer was contacted, and the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired with the same recalled parts and the engine was replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 30,546. VIN tool confirms part not available.

Mileage: 30,546

Jan 14, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 13, 2025

The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 60 MPH, the vehicle became difficult to maneuver. The brake pedal was depressed; however, the brakes failed to respond as needed. The contact stated that several unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was towed to a dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Mileage: 38,000

Jan 10, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) however parts were not available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer not made aware of the issue. The contact had not experienced a failure.

Jan 9, 2025

The contact owns a 2018 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, she observed that the low oil pressure light was illuminated. The contact stated that the vehicle was losing forward momentum and she applied the accelerator pedal, however, the vehicle was still losing forward momentum. The contact stopped the vehicle and turned the vehicle off, but she was unable to restart the vehicle. The contact had her vehicle towed to her residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

Mileage: 85,000

Jan 6, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 2, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her brother was driving approximately 35 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The driver was able to pull over to the side of the road. The vehicle failed to restart and was towed to the driver's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

Mileage: 101,000

Dec 31, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Dec 31, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while the vehicle was at a red light, the vehicle stalled. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. The contact stated that the failure occurred on several occasions and the vehicle was no longer drivable and failed to return to normal operation. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the diagnostic result was unknown. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Mileage: 30,000

Dec 20, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while pulling into the garage and depressing the brake pedal, the engine revved significantly. The contact stated upon shifting to park(P), the vehicle jerked and remained parked. The contact then turned off the vehicle. There was no warning light illuminated. Additionally, the contact stated while at a complete stop and depressing the brake pedal, the vehicle rolled forward unintendedly. The contact parked and turned off the vehicle temporarily. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.

Mileage: 21,000

Dec 11, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 70 MPH, the low engine oil pressure warning light illuminated. The contact pulled over and the vehicle was towed to a dealer where it was diagnosed that the oil drive belt needed to be replaced. The VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part was not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Dec 10, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 22, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.

Mileage: 91,000

Nov 15, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60-65 MPH, the vehicle stalled. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who referred the contact to another mechanic for assistance. The vehicle was towed to an independent mechanic who replaced the canister purge valve. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Mileage: 80,000

Nov 13, 2024

The contact owns a 2018 Ford Eco Sport. The contact stated that while driving at 45 MPH, the vehicle began to shake. The driver decreased the speed to 30 MPH. There was an abnormal rattling noise detected. The low oil pressure light was flashing. The vehicle was taken to an independent mechanic, who determined the failure was due to the drive belt. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 75,000.

Mileage: 75,000

Nov 6, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 4, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

Oct 24, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the contact was informed by the dealer that the part would only be replaced if the vehicle experienced failure in the recall. The contact received the notification in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 23, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 17, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000. VIN tool confirms parts not available.

Oct 9, 2024

The contact owned a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the low oil pressure warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Mileage: 60,000

Oct 8, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at various speeds, a plastic gear meshing sound was present coming from the engine compartment and the message "Low Oil Pressure" was displayed while the vehicle was idling. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,900.

Mileage: 55,900

Oct 4, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, there was an abnormal sputtering sound coming from the vehicle. There was no warning light illuminated. The failure persisted and the vehicle shut off while driving at an undisclosed speed. The vehicle was towed to the dealer. While the vehicle was at the dealer, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer confirmed that the failure was related to the recall and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Oct 2, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact became aware of a knocking sound coming from the engine with the low oil warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the oil pump tensioner assembly and oil pump drive belt had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

Mileage: 65,000

Oct 1, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 30, 2024

See attached document for complaint.

Sep 26, 2024

See attached document for complaint.

Sep 24, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while coming to a complete stop while driving 5-6 MPH, the vehicle made an abnormal popping sound. The contact stated that the low oil pressure warning light was illuminated. The contact was able to drive to the residence nearby. The vehicle was taken to an independent mechanic the following day. The mechanic determined that the engine oil pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. VIN tool confirms parts not available.

Mileage: 54,000

Sep 20, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle was intermittently sluggish and failed to respond as needed. The contact stated that the vehicle then lost motive power. The contact was unable to pull over to the side of the roadway. The contact was able to restart the vehicle; however, the vehicle experienced a rough start. The vehicle was taken to an independent mechanic, where the sparks plugs and ignition coils were replaced; however, the failure persisted. The contact stated while driving to the residence and depressing the accelerator pedal, the vehicle decelerated to 40 MPH and slowly accelerated to 50 MPH continuously. The dealer was notified of the failure and informed the contact that a diagnostic test and repair cost would be charged because the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,490.

Mileage: 104,490

Sep 20, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 19, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 18, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The low oil pressure warning light illuminated, and the vehicle sputtered. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to complete the repair would not be available until the first quarter of 2025. In addition, the contact was informed that the failure was due to an oil pump failure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when the part would be available. The failure mileage was 75,111. VIN tool confirms parts not available.

Mileage: 75,111

Sep 12, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that upon coming to a complete stop at a stop light, the vehicle inadvertently lost motive power. The contact was able to push the vehicle over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms part not available.

Sep 9, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 6, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact's husband connected the vehicle to the diagnostic machine. The contact retrieved a code for a misfire in cylinder #1. The vehicle was taken to the dealer and the spark plugs were replaced. The failure reoccurred. The contact stated that the failure had been persistent. The contact stated that the engine had previously been replaced, by a Nissan Dealer where the vehicle was purchased. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Sep 4, 2024

See attached document for complaint.

Aug 29, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 50-55 MPH, the low oil pressure warning light was illuminated, and the vehicle stalled. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the oil pump and the engine needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 55,000. VIN tool confirms parts not available.

Mileage: 55,000

Aug 27, 2024

The contact's client owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 20, 2024

See attached document for complaint.

Aug 19, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 19, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while her daughter was driving approximately 65 MPH, the “Low Oil Pressure” message was displayed. Additionally, the contact stated that there was a rattling sound coming from the engine compartment. The vehicle was steered to the side of the road and turned off. The vehicle was towed to an independent mechanic. The contact was informed that there was an open recall on the vehicle and that the independent mechanic could not repair the vehicle under the recall. The vehicle was towed to a dealer to be diagnosed and the contact was informed that the engine and oil pump needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 65,800. VIN tool confirms parts not available.

Mileage: 65,800

Aug 13, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH, the vehicle lost motive power and was vibrating abnormally. The contact was able to drive the vehicle back to the residence. The contact had not contacted a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 181,000. VIN tool confirms parts not available.

Mileage: 181,000

Aug 9, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle stalled intermittently. The check engine warning light was illuminated. The contact restarted the vehicle to correct the failure. The vehicle was taken to the dealer, where the crankshaft position sensor, transmission fluid pump, and oil pump assembly were replaced. An unknown software was also updated. The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the valve cover, spark plugs, and #2 ignition coil needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

Aug 8, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle began to vibrate violently, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The oil pressure and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was unknown. VIN tool confirms parts not available.

Mileage: 35

Aug 6, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damages to the engine. The contact was informed that a replacement long block was required. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

Aug 5, 2024

See attached document for complaint

Aug 5, 2024

See attached document for complaint

Aug 5, 2024

See attached document for complaint

Jul 31, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the vehicle stalled. The contact was able to restart the vehicle, but the vehicle was not functioning normally with the "wrench" symbol and the "low oil pressure" warning light was illuminated. The contact stated that the vehicle was independently gaining momentum and then losing momentum. The contact drove the vehicle to an independent mechanic who referred the contact to a dealer. The vehicle was not repaired. Additionally, the contact stated that the fuel gauge was no longer accurately measuring the fuel mileage. The contact stated that after refueling, the fuel gauge showed 65 miles remaining on the full tank of gasoline. The failure mileage was 39,978. VIN tool confirms parts not available.

Mileage: 39,978

Jul 29, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 40 MPH, the "Low Engine Oil Pressure" warning light was illuminated. The contact pulled off the roadway and the vehicle stalled. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed, and the engine was damaged and needed to be replaced; however, the parts to repair the vehicle were not available. The vehicle was not repaired. The failure mileage was 30,217. VIN tool confirms parts not available.

Mileage: 30,217

Jul 26, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, before receiving notification the contact had experienced a failure. The contact stated that while driving approximately 65 MPH, there was smoke coming from under the hood with an abnormal rattling sound coming from the engine compartment. The contact stated that the vehicle was losing motive power with the check engine and low oil pressure warning lights illuminated. The contact drove back to the residence and later had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the oil pump had failed. The contact stated that the mechanic replaced the oil pump and timing belt, and recommended that the turbocharger be replaced. The contact stated that all parts were replaced; however, the turbocharger was not replaced. The vehicle was partially repaired. The contact started the vehicle and shifted into drive (D); however, the vehicle failed to exceed 30 MPH. The manufacturer was not informed of the failure. The contact stated that after receiving the recall notification, a local dealer was contacted, and the contact was informed that the part was not available. The failure mileage was 95,201. VIN tool confirms parts not available.

Mileage: 95,201

Jul 25, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, the oil pressure warning light illuminated, and the RPMs were significantly reduced while driving. Additionally, there was a loud rattling sound coming from the engine compartment. The contact also stated that the check engine warning light was flashing on and off. An independent mechanic diagnosed the vehicle at the residence and informed the contact that the vehicle should not be driven. The contact was informed that the vehicle should be taken to the dealer for assistance. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.

Mileage: 71,000

Jul 23, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated, and the steering wheel was vibrating abnormally. The contact depressed the brake pedal; however, the vehicle was still vibrating abnormally. The contact stated that the failure was intermittent but had become a recurring failure at various speeds. The contact had not taken the vehicle to a dealer or independent mechanic. The contact called a local dealer and was advised to take the vehicle for a diagnostic test. The vehicle was not repaired. The failure mileage was approximately 53,000. VIN tool confirms parts not available.

Mileage: 53,000

Jul 18, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 30 MPH, the "Low Oil Pressure" warning light illuminated, and the vehicle stalled. The contact was unable to restart the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and caused damage to the engine. The contact was advised by the dealer that the oil pump was not available but had ordered an engine. The vehicle was not repaired. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

Mileage: 36,000

Jul 18, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to restart but the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000. VIN tool confirms parts not available.

Mileage: 79,000

Jul 18, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.

Jul 18, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 45 MPH and attempting to depress the accelerator pedal, the vehicle failed to respond as intended. As a result of the failure, the contact drove in neutral a short distance to the residence. The contact also stated that the Auto Start/Stop warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

Mileage: 50,000

Jul 17, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 17, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the exhaust system was abnormally loud. The contact stated that the exhaust system sounded like a race car. The vehicle was taken to the dealer where it was diagnosed with exhaust system failure. The contact was informed that the exhaust system needed to be welded again. The vehicle was not repaired. Additionally, the contact stated that the failure had previously occurred in April 2024, and the exhaust system was welded by the dealer. The manufacturer was made aware of the failure but did not assist. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 56,000.

Mileage: 56,000

Jul 17, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 15, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 55 MPH, the low oil pressure and check engine warning lights illuminated. The contact stated that the vehicle stalled. The contact stated that the vehicle was towed back to the residence. The contact called a dealer but was informed that the earliest that an appointment could be scheduled was in August. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

Mileage: 72,000

Jul 10, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 70 MPH the check engine and the low oil pressure warning lights illuminated and the vehicle lost motive power. The contact stated that the vehicle was making an abnormal sound coming from the engine compartment. The contact pulled over and turned off the vehicle. The contact had the vehicle towed to an independent mechanic who determined that the oil pump had failed and damaged the engine. The contact was referred to a dealer by the mechanic. The contact was informed by the dealer that a diagnostic test and the repair had to be paid for out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 79,000. VIN tool confirms parts not available.

Mileage: 79,000

Jul 9, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and transmission warning lights illuminated. The vehicle then lost motive power. The vehicle was towed to the dealer, where it was determined that the failure was related to the recall and the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

Mileage: 93,000

Jul 9, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 70-75 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 25-30 MPH while driving. The contact stated that the vehicle failed to restart while at the residence. The vehicle was towed to the dealer, where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Jul 9, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 8, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tension arm, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

Jul 2, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 1, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 28, 2024

The contact owns a 2018 Ford Ecosport. The contact stated while driving at 10 MPH, the vehicle had experienced a loss of motor power. The check engine light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

Jun 28, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 28, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the Oil Pressure, Check Engine and Battery warning lights illuminated, and the vehicle stalled. The vehicle was not able to be restarted and was towed to a local dealer. The contact was informed that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

Mileage: 72,000

Jun 27, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the turbo charger and the engine needed to be replaced. The dealer also confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available for the recall repair. The failure mileage was approximately 82,000. VIN tool confirms parts not available.

Mileage: 82,000

Jun 26, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 25, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 25, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 24, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 21, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 30 MPH, the vehicle unexpectedly started losing motive power. The Oil Pressure warning light was illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 58,000. The VIN was not available.

Mileage: 58,000

Jun 21, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 21, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed, the vehicle stalled and failed to exceed 50 MPH with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

Mileage: 81,000

Jun 18, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic. The contact was unaware whether the vehicle was diagnosed; however, the independent mechanic made her aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. VIN tool confirms parts not available.

Mileage: 46,000

Jun 17, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 14, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine and oil pump pressure warning lights illuminated. The vehicle was taken to an independent mechanic where the contact was advised to take the vehicle to a local dealer for assistance. The vehicle was towed to a local dealer where the failure was linked with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 47,348. VIN tool confirms parts not available.

Mileage: 47,348

Jun 14, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 13, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving 5 MPH, the contact heard an abnormal grinding sound coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the contact heard an abnormal grinding sound again. The parking assist message was displayed. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer. The contact called the local dealer and had the vehicle towed, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 100,000.

Mileage: 100,000

Jun 13, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 12, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump drive belt tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Jun 12, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed and taken to the dealer. The vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to contact the dealer directly. The failure mileage was approximately 104,000. VIN tool confirms parts not available.

Mileage: 104,000

Jun 11, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle began to lose motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

Jun 10, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle started losing motive power. Additionally, the vehicle lost power braking functionality and engine oil pressure, with the oil pressure warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

Mileage: 65,000

Jun 10, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 10, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low engine oil warning light illuminated, and the vehicle stalled. The vehicle was towed to a local dealer where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had been at the local dealer for 8-months. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Jun 7, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, and depressing the accelerator pedal the vehicle failed to accelerate. The contact stated that the vehicle went into LIMP mode and would not restart. The contact had the vehicle towed to the dealer who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.

Mileage: 47,000

Jun 5, 2024

The contact owns a 2018 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the engine was vibrating while driving. The vehicle was later taken to the local dealer who determined that the oil pump drive belt had failed. The vehicle was not repaired. The failure mileage was 60,000. VIN tool confirms parts not available.

Mileage: 60,000

Jun 5, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving on several occasions in one week, there was an abnormal sound coming from the engine compartment. The contact stated that a week later while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The vehicle was towed to the residence. The vehicle was towed to a dealer where it was diagnosed that the drive belt tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

Jun 5, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 5, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle failed to start up occasionally. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Jun 5, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle failed to start up as needed. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unavailable. VIN tool confirms parts not available.

Jun 4, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

Jun 3, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving 30 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove back to the residence and the vehicle was towed to a local dealer. The vehicle was diagnosed, and the dealer determined that the oil pump had failed and damaged the engine. The contact was advised by the dealer that the vehicle did not qualify for an engine replacement due to the high mileage. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

Jun 3, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that her son stroked the battery, and the vehicle was able to start. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed; however, the contact was not aware of the diagnostic result. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.

Jun 3, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

May 30, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated and caused the vehicle to stall. The vehicle failed to restart. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

Mileage: 135,000

May 29, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 29, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, the vehicle began shaking violently. The contact also stated that she observed a grinding noise emanating from the driver's side undercarriage. The vehicle was taken to a dealer but was not diagnosed, and the mechanic stated that the failure was associated with the open recall. The manufacturer was not notified of the failure. The failure mileage was approximately 39,000.

Mileage: 39,000

May 28, 2024

The contact owns a 2018 Ford Ecosport. The contact stated while driving at approximately 40–55 MPH, the vehicle began to jerk, and there was an abnormally loud sound coming from the vehicle. The low oil pressure message was displayed. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was unknown.

May 28, 2024

The contact owns a 2018 For EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 MPH, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact stated that the vehicle failed to restart and was towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 28,000. VIN tool confirms parts not available.

Mileage: 28,000

May 28, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 22, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 22, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil pump light illuminated. The vehicle lost motive power while driving up a hill. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,700. VIN tool confirms parts not available.

Mileage: 59,700

May 21, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an unknown dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

May 21, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The vehicle was towed to the dealer where it was diagnosed with engine failure due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 53,572.

Mileage: 53,572

May 17, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact was able to pull over to the side of the road and inspect the vehicle; however, no failure was found. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted and while attempting to start the vehicle, there was an abnormally strong cracking noise coming from the front of the vehicle. The vehicle was taken to a local dealer and remained with the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

Mileage: 82,000

May 16, 2024

The contact owns a 2018 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at 20 MPH, the check oil pressure warning light illuminated. The vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

May 15, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer where the oil level was inspected and topped off; however, the failure persisted. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.

May 14, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 10, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

May 9, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the coolant message was displayed. The contact pulled over to the side of the road and refilled the coolant reservoir; however, the vehicle failed to accelerate as needed. The contact pulled over to the side of the road and the vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.

Mileage: 59,000

May 7, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that upon starting the vehicle periodically, the engine oil low message was displayed. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and performed an oil change. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 70,000.

Mileage: 70,000

May 3, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the vehicle stalled. The low engine oil pressure warning light was illuminated. The vehicle was towed to the residence, and then to the dealer. The vehicle was diagnosed, and the contact was informed that the hydraulic oil pump had detached and gone through the engine. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.

Mileage: 53,000

Apr 30, 2024

See attached document for complaint

Apr 30, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 35 MPH, the contact heard an abnormal knocking sound from the engine compartment. The contact stated that several warning lights were illuminated. The contact stated that the vehicle was able to pull off the roadway. The contact stated that the vehicle was towed to a dealer. The vehicle was diagnosed, and it was determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

Mileage: 93,000

Apr 30, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 30, 2024 Crash

The contact owns a 2018 Ford EcoSport. The contact stated that while initially accelerating, the vehicle was stalling when approaching 40 MPH. The check engine warning light was illuminated, and an unknown warning message was displayed. The vehicle was taken to an independent mechanic where it was diagnosed with a turbocharger and under-boost failure. The contact stated that the failure recurred while accelerating the vehicle and making a right turn, the vehicle stalled and another vehicle crashed into the the driver's side door and the front driver's side tire of the contact's vehicle. No police report was filed. The contact received treatment for a concussion and minor muscle tears. The contact stated that there were no known injuries the 3 occupants in the other vehicle sustained. The contact's vehicle was towed to the contact's residence and later towed to a body shop. The vehicle was repaired. The contact received notification of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

Mileage: 36,000

Apr 30, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 29, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while his wife was driving approximately 55 MPH, the "Oil" warning light illuminated, and there was a knocking sound coming from the engine compartment. The vehicle was immediately parked and later towed to the local mechanic who diagnosed that the engine oil pump had failed. The vehicle was later towed to the local dealer who confirmed the diagnosis. The contact was informed that the failure was related to the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but the parts were not yet available. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000. The VIN was not available.

Mileage: 65,000

Apr 29, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60 MPH, the engine and oil pressure warning lights illuminated. The vehicle was making an abnormal sound. The vehicle was towed to the local dealer where it was diagnosed that the engine and oil pump tensioner had failed, and an engine replacement was needed. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was approximately 78,000.

Mileage: 78,000

Apr 29, 2024

The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at undisclosed speeds, the low oil pressure warning light illuminated. The contact's wife stopped the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with an oil pump drive belt failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,000.

Mileage: 125,000

Apr 26, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle was towed to the dealer where the failure was diagnosed as a blown engine and that the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the failure was due to a lack of oil changes. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 59,565. VIN tool confirms parts not available.

Mileage: 59,565

Apr 24, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that several unknown warning lights were illuminated while driving approximately 70 MPH. The vehicle was taken to the dealer where it was diagnosed that the oil pump needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) after having the failure. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

Apr 22, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that when the vehicle was started, the vehicle was shaking and making a rattling sound. The contact stated that the failure was worsening. The vehicle was taken to the dealer where it was diagnosed with an oil pump tensioner failure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

Mileage: 81,000

Apr 15, 2024

See attached document for complaint

Apr 15, 2024

See attached document for complaint

Apr 15, 2024

See attached document for complaint

Apr 12, 2024

See attached document for complaint

Apr 12, 2024

See attached document for complaint

Apr 12, 2024

See attached document for complaint

Apr 11, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The check engine warning light was also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 6,600. VIN tool confirms parts not available.

Mileage: 6,600

Apr 10, 2024

The contact's granddaughter owns a 2018 Ford EcoSport. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle experienced engine failure. The contact was unaware if any warning lights were illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure. The vehicle was towed back to the granddaughter's residence. The contact's granddaughter then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact had the vehicle towed to a dealer; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 60,951. VIN tool confirms parts not available.

Mileage: 60,951

Apr 10, 2024

See attached document for complaint

Apr 9, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 8, 2024

The contact's daughter owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while her daughter was driving 50 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact's daughter was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the engine had seized due to loss of oil pressure. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the failure occurred a week after an oil change was performed on the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,273. VIN tool confirms parts not available.

Mileage: 82,273

Apr 5, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Apr 5, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, after which the vehicle entered LIMP Mode and lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Mileage: 80,000

Apr 4, 2024 Crash

The contact owns a 2018 Ford EcoSport. The contact stated while driving 5-10 MPH and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into another vehicle. The air bags did not deploy. Additionally, the contact stated that the brake pedal fractured, causing her right foot to go through the pedal. The contact sustained whiplash, and cuts and bruises on the right foot. The other driver did not sustain injuries. The contact was able to continue driving. No police report was filed. The vehicle was taken to an independent mechanic, where it was diagnosed with an oil leak, but the source of the leak could not be determined. The check engine warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which she related to the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The failure mileage mileage was approximately 65,000.

Mileage: 65,000

Apr 4, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his son-in-law was driving at an undisclosed speed, the vehicle independently decelerated. The contact's son-in-law pulled over to the shoulder of the roadway and the engine seized. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

Apr 2, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60 MPH, the oil and check engine warning lights illuminated. The contact was able to move the vehicle to the next exit before the vehicle stalled. The vehicle was towed to a local dealer where it was diagnosed as an engine failure associated with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000. VIN tool confirms parts not available.

Mileage: 19,000

Apr 2, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle stalled and failed to accelerate as needed. The oil pressure warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. A local independent mechanic diagnosed the vehicle at the residence, and it was determined that the oil pump needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.

Mileage: 59,000

Mar 28, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that several warning lights were illuminated. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact attempted to restart the vehicle, but the vehicle did not start. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed oil pump which caused the failed engine and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 55,665. VIN tool confirms parts not available.

Mileage: 55,665

Mar 28, 2024

The contact owns a 2018 Ford Ecosport. The contact stated while her daughter was exiting the driveway, the vehicle made an abnormal sound. Additionally, the contact stated that while her daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated and the vehicle lost motive power. The driver was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had failed and needed to be replaced. The mechanic replaced the oil pump and test-drove the vehicle. The mechanic then informed the contact that the turbocharger needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The contact declined. The manufacturer was contacted and denied reimbursement for the repair. The failure mileage was approximately 44,193.

Mileage: 44,193

Mar 26, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the low oil pressure warning light was blinking off and on and the "See Owner’s Manual" warning light was illuminated. The contact stated that the vehicle lost motive power while depressing the accelerator pedal. The contact was able to exit the highway and drive back to the residence. The contact stated that the same warning lights and a chime were sounding. The contact stated that the vehicle was parked and did not attempt to restart the vehicle. The contact had not taken the vehicle to a dealer or independent mechanic. The contact called a dealer and was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer was aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but offered no assistance. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

Mileage: 74,000

Mar 26, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 40 MPH, there was an abnormal sound coming from under the hood. The vehicle was taken to a local dealer to be diagnosed, but no failure was found. The contact stated several warning lights were illuminated on the instrument panel. The contact stated that after several days, the vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

Mar 25, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 10 MPH from a stop sign the oil pressure low message was displayed. There was an abnormal dinging noise detected. The vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed that there was an oil light and lack of power. There was no oil pressure present. The oil pressure drive belt had failed. The vehicle was towed to the local dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 86,000.

Mileage: 86,000

Mar 20, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while her husband was driving 55-60 MPH, several unknown warning lights were illuminated. The vehicle stalled temporarily and then accelerated unintendedly. The contact's husband was able to pull to the side of the road. The contact stated that her husband was able to continue driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the vehicle had failed to exceed 35 MPH while driving. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000. VIN tool confirms parts not available.

Mileage: 164,000

Mar 20, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 35 MPH, the vehicle started losing motive power. The contact stated that the low oil pressure warning light illuminated, and the vehicle stalled. The contact stated that the vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the oil pump failure had damaged the engine. The mechanic determined that the engine and the oil pump needed to be replaced. The vehicle was not repaired. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. VIN tool confirms parts not available.

Mileage: 49,000

Mar 14, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure oil warning light illuminated. Additionally, an unknown warning light illuminated. The contact depressed the accelerator pedal, the vehicle failed to accelerate as intended. The vehicle was not taken to an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure 86,000. The failure mileage was approximately VIN tool confirm parts not available.

Mileage: 86,000

Mar 13, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 25 MPH, the vehicle slowed down. The stop, park, and restart message were displayed. The vehicle was restarted, but the failure recurred. The contact continued to drive, and the oil, engine, and battery warning lights illuminated. The driver pulled over into a parking lot. The vehicle was towed to the local dealer, where it was diagnosed that the engine was damaged, and the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and referred to a local dealer. The approximate failure mileage was 86,000.

Mileage: 86,000

Mar 12, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while idling at a stop light, the "Check Engine" and "Low Oil" warning lights suddenly illuminated, and the vehicle stalled. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 74,000.

Mileage: 74,000

Mar 12, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an unknown dealer several times; however, the cause of the failure could not be determined. The contact stated that while her grandson was driving approximately 65 MPH, the vehicle stalled inadvertently. The low oil pressure and the check engine warning lights were illuminated. The driver was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the timing belt had failed, causing the engine and the catalytic converter to fail. Additionally, the mechanic informed the contact that additional parts had failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 99,530.

Mileage: 99,530

Mar 11, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that upon the start of the vehicle, an abnormal clanking noise began to emit from the engine without warning. The local dealer was made aware of the issue and informed the contact that a diagnostic test needed to be performed to diagnose the cause of the failure. The vehicle was towed to an independent mechanic where the cause of the failure was determined to be oil pump belt tensioner which was linked to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Mar 8, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 45 MPH, the "low oil pressure" warning light illuminated. The contact stated that the vehicle stalled immediately after the low oil pressure warning illuminated. The contact's wife was able to pull over but was unable to restart the vehicle. The vehicle was towed to a local dealer where it was diagnosed and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer confirmed that the engine failure was related to the recall but was unable to repair the vehicle due to parts not being available. The manufacturer was not informed of the failure. The failure mileage was approximately 86,000. VIN tool confirms parts not available.

Mileage: 86,000

Mar 6, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact pulled over and checked the oil level. The vehicle was restarted, and while driving, the vehicle stalled. The vehicle was towed to an independent mechanic, who related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that parts were not yet available. The failure mileage was 71,048. VIN tool confirms parts not available.

Mileage: 71,048

Mar 6, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 6, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 50 MPH, the "low oil pressure" warning light illuminated. The contact stated that the vehicle was losing forward momentum and the entire vehicle was vibrating. The contact returned to her residence and then had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed, however the dealer had not yet diagnosed the engine to check for damages. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

Mar 6, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but the parts were not yet available. The failure mileage was 70,000.

Mar 5, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however the part to do the recall repair was not yet available. The contact stated while his wife was driving approximately 35 MPH, the engine made an abnormal sound, and the low-oil pressure warning light was illuminated. Additionally, the vehicle lost motive power. The contact's wife was able to pull into a parking lot. The vehicle failed to restart and was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine had seized. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,500. VIN tool confirms parts not available.

Mileage: 97,500

Mar 4, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Mar 4, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60-65 MPH, the low oil pressure warning light illuminated, and a chime sounded. Additionally, the vehicle started losing motive power. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was determined that the engine had seized. The vehicle was then towed to the residence and was later towed to the dealer. The dealer determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 87,023. VIN tool confirms parts not available. The contact stated she needs a car replacement and her loan paid off. Further stating she's still financing this car and as long as she has to do that, and can't get another loan.

Mileage: 87,023

Mar 1, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 29, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal but the vehicle continued losing motive power. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact was able to exit the highway and stopped the vehicle in a parking lot. The contact observed that white smoke was being coming from the exhaust pipe. The contact turned off and restarted the vehicle and the engine was idling rough. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed due to the oil pump failure. The vehicle was not repaired. The manufacturer was not informed. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Mileage: 120,000

Feb 29, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the engine oil pressure warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Mileage: 55,000

Feb 27, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 20 MPH, the vehicle shut off. The vehicle restarted but shut off again. The check engine and oil warning lights illuminated upon restarting the vehicle. The vehicle was taken to the local dealer, who informed the contact that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 36,000.

Mileage: 36,000

Feb 27, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine oil pressure warning light illuminated, and the vehicle lost motive power. The Police arrived on the scene and had the vehicle towed to a parking lot. The contact's son, an independent mechanic, later arrived and determined that the engine was faulty. The contact stated that the engine had been replaced twice, but the failure recurred. The vehicle was then towed to the contact's son's body shop, where it was diagnosed and determined that the engine needed to be replaced for the third time. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000. VIN tool confirms parts not available.

Mileage: 147,000

Feb 26, 2024

The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at a moderate rate of speed, the check engine warning light initially flashed on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed which showed several defective engine sensors. As the contact's wife proceeded to drive home, several additional messages appeared on the instrument panel. The vehicle was then towed to the dealer where metal shavings were found inside the engine. The contact was then notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,663. VIN tool confirms parts not available.

Mileage: 79,663

Feb 23, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 55 MPH, the vehicle began to lose motive power. The contact stated that the "low oil pressure" warning light was illuminated, and there was an audible chime heard. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the vehicle decelerated to 20 MPH. The contact was able to pull off the highway and stopped and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact stated that after the engine failure she received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact related the failure to the NHTSA Campaign. The manufacturer was made aware of the failure. The failure mileage was 40,257. VIN tool confirms parts not available.

Mileage: 40,257

Feb 23, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 40 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the oil pressure warning light was illuminated. The contact drove the vehicle to a dealer to be diagnosed. The contact was informed that the oil pump had failed, and the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact recently received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Mileage: 80,000

Feb 20, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while her son was driving 70 MPH, the vehicle lost motive power upon depression of the accelerator pedal with several messages displayed on the instrument panel. The contact's son coasted the vehicle to a parking lot and the vehicle was later towed to a local dealer. The contact was later informed that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

Mileage: 50,000

Feb 20, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 40–55 MPH, the vehicle started bucking. The driver was able to pull over and oil light was illuminated. The vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump had failed and caused the engine to be blown. The vehicle was repaired. The Insurance Company covered the repair. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the manufacturer, but no assistance was provided. The failure mileage was approximately 100,000.

Mileage: 100,000

Feb 16, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, prompting the contact to pull to the shoulder of the roadway and cease driving the vehicle. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included, but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 47,000.

Mileage: 47,000

Feb 16, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at undisclosed speeds, the low engine pressure warning light illuminated. The contact was able to pull over safely. The vehicle was taken to an independent mechanic, who informed the contact that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 77,000. VIN tool confirms parts not available.

Mileage: 77,000

Feb 15, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 20-25 MPH and attempting to depress the brake pedal to come to a stop at a STOP sign, the brake pedal was stiff and failed to depress as needed. The low oil pressure warning light was illuminated. The contact engaged the electric parking brake and the vehicle stopped. The contact stated that he drove to the nearby mechanic, who referred him to the local dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that the oil pump had failed, causing engine and turbo damage. The dealer determined that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could assist once the part to repair NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) was available at the beginning of the 2nd quarter of 2024. The failure mileage was approximately 36,000.

Mileage: 36,000

Feb 14, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 13, 2024

The contact owns a 2018 Ford EcoSport The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil pressure pump warning light illuminated. The contact drove the vehicle to the independent mechanic where the vehicle was diagnosed with failed cylinders. The vehicle was driven to the residence. The contact stated that when the vehicle was started the following day, the vehicle independently turned off. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed engine. The vehicle was not repaired. The contact was informed that the parts were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 71,600.

Mileage: 71,600

Feb 7, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while depressing the brake pedal, the pedal was firm. The contact stated that while driving at 65 MPH, the oil pressure warning light illuminated. The contact pulled off the highway, and the vehicle lost motive power and stalled. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was related to the engine and referred her to the Ford dealer. The vehicle was towed to the local dealer, who tested the vehicle and was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 71,000.

Mileage: 71,000

Feb 6, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 70 MPH, the low oil pressure message was displayed. The oil and engine warning lights were illuminated. The vehicle failed to accelerate and coasted to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed that the drive belt had fractured, causing the engine to seize. The vehicle was not repaired. The manufacturer was contacted and offered to help with the repairs. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was 62,000.

Mileage: 62,000

Feb 6, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH, there was an abnormal knocking sound coming from the engine compartment and then the "Low Oil Pressure" warning light illuminated, and the vehicle started losing motive power. The driver exited the highway and was able to stop the vehicle in a parking lot. The contact stated that the vehicle was towed to a local dealer. The contact stated that the dealer diagnosed the vehicle and determined that Part Number: SSM49918 which was related to the oil pump had failed and caused the engine to seize. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Mileage: 80,000

Feb 2, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle unintendedly decelerated to 20 MPH. The contact was uncertain there were any warning lights illuminated. Despite the failure, the contact managed to pull off to the shoulder of the highway and slowly drove the vehicle to the residence. The next day, the vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooler) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

Mileage: 85,000

Feb 2, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and then lost motive power. The Low Engine Oil Pressure message was displayed. The vehicle was towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was 58,855. The VIN was unavailable.

Mileage: 58,855

Jan 29, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 40 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove to the residence and parked the vehicle. The contact called a dealer and was advised to take the vehicle in to the Service Department. The contact stated that the vehicle failed to start and was towed to the dealer. The dealer diagnosed the vehicle and determined that the timing belt had failed and caused the oil pump to fail, causing the engine to seize. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

Mileage: 98,000

Jan 22, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 10 MPH, the low engine oil pressure warning light illuminated. The contact stated that she observed an audible alert but was unaware of where the sound came from. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 57,557.

Mileage: 57,557

Jan 19, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving at unknown speeds for several hours, the vehicle lost acceleration. The driver was able to coast off the freeway. The oil warning light was flashing. The vehicle was taken to an independent mechanic, who advised that the cam shaft position sensor needed to be replaced. The computer failed to communicate properly with the vehicle. The vehicle failed to restart. The vehicle was towed to the residence. The contact called several unknown local dealers, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was approximately 99,300.

Mileage: 99,300

Jan 12, 2024

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, after which the contact heard an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump belt, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts were not yet available. The failure mileage was 56,000. VIN tool confirms parts not available.

Mileage: 56,000

Jan 12, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the contact's granddaughter was driving at an undisclosed speed, the vehicle started making abnormal sounds. The contact's granddaughter then parked the vehicle. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed engine oil pump and that the engine oil pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,897.

Mileage: 73,897

Jan 11, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle and continue driving. Approximately two and a half years later, while driving approximately 40 MPH, there was a knocking sound coming from the engine compartment. The low oil pressure warning light illuminated. The contact pulled over, parked the vehicle, and had the vehicle towed. The dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed that the battery cable had melted after the first failure. The vehicle was returned to the dealer where it was diagnosed that the engine had failed. The battery, engine, and catalytic converter had been replaced; however, the recall repair had not been completed. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Jan 11, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle and continue driving. Approximately two and a half years later, while driving approximately 40 MPH, there was a knocking sound coming from the engine compartment. The low oil pressure warning light illuminated. The contact pulled over, parked the vehicle, and had the vehicle towed. The dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed that the battery cable had melted after the first failure. The vehicle was returned to the dealer where it was diagnosed that the engine had failed. The battery, engine, and catalytic converter had been replaced; however, the recall repair had not been completed. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Jan 11, 2024

The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 75 MPH, there was an abnormally loud sound in the cabin of the vehicle. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle continued to lose motive power. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the turbocharger had failed and damaged the engine, causing other engine systems to fail. The contact stated that the dealer was going to email a detailed list of parts that needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and became aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included. The contact stated that the dealer confirmed that the failure was linked to the recall. The failure mileage was approximately 75,000.

Mileage: 75,000

Jan 3, 2024

The contact's wife owns a 2018 Ford EcoSport. The contact stated that while his wife was driving 45-50 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact's wife was able to veer to the side of the roadway. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had seized, causing the engine to seize due to the presence of metal shavings in the engine. The mechanic determined that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that he would be charged for the repair because the VIN was not under recall. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 76,000.

Mileage: 76,000

Dec 29, 2023

The contact's wife owns a 2018 Ford EcoSport. The contact stated while driving approximately 75-77 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the oil pump tensioner had failed, causing the engine failure. The dealer determined that the engine and turbo needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 52,608.

Mileage: 52,608

Dec 28, 2023

The contact owns a 2018 Ford EcoSport. The contact stated that while driving approximately 45–55 MPH, the low-pressure oil warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the engine had failed, and that the vehicle was not drivable. The vehicle was towed to the residence. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.

Mileage: 67,000

Dec 22, 2023

The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 70 MPH, the low oil pressure warning light illuminated. The contact stated that the vehicle lost motive power and decelerated to 25 MPH. The contact arrived at her destination and later drove the vehicle to a dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the belt on the oil pump had fractured and there were metal fragments inside the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 39,000.

Mileage: 39,000

Dec 18, 2023

The contact's daughter owns a 2018 Ford EcoSport. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was an abnormal sound detected before the failure occurred. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was recommended that the engine and the oil pump needed to be replaced. The mechanic informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.

Mileage: 80,000

Dec 14, 2023

The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the low oil pressure warning light and the check engine warning light illuminated. Additionally, the vehicle stalled. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump belt had failed, and there were metal shavings in the engine due to rod bearing damage. The mechanic replaced the oil pump; however, the failure persisted. The vehicle remained at the independent mechanic for further diagnostic tests. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 32,000. The VIN was unavailable.

Mileage: 32,000

Dec 8, 2023

The contact’s daughter in-law owns a 2018 Ford EcoSport. While driving approximately 60 MPH, the Low Oil message was displayed, and the engine shifted into "LIMP Mood" reducing the speed of the vehicle. The vehicle was later towed to the local dealer who diagnosed that the oil pump had failed causing permanent damage to the engine and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle had experienced the same failure listed in the NHTSA Action Number: PE23015 (Engine, Engine Cooling). The failure mileage was 74,000.

Mileage: 74,000

Nov 29, 2023

This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.

Nov 28, 2023

The contact owns a 2018 Ford EcoSport. The contact stated while driving 65-70 MPH, the low oil pressure warning light illuminated, and the vehicle started losing motive power. The contact stated that she exited the freeway and veered to the side of the road, where the vehicle lost motive power. The vehicle failed to restart and was towed to an unknown dealer. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

Mileage: 38,000

Nov 21, 2023

The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.

Mileage: 77,301

Nov 20, 2023

The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.

Mileage: 42,000

Nov 20, 2023

The contact owns a 2018 Ford Ecosport. The contact stated while his daughter was driving into a parking area, she heard an abnormal sound coming from the engine compartment. After a visual inspection of the engine compartment, the contact observed that the engine oil was at sufficient levels. The low-oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

Mileage: 81,000

Nov 13, 2023

The contact owns a 2018 Ford Ecosport. The contact stated that while her husband was driving at approximately 60–65 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. Two days prior to the failure, the vehicle had received a routine oil change and maintenance service at the dealer. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The wrench symbol was displayed. The Ford pass indicated there was a power train failure. The oil was changed prior to the failure. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted and stated there was no warranty coverage on the vehicle. No assistance was provided. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was 41, 000.

Mileage: 41,000

Nov 12, 2023

The car shut down while driving. The tech explained that the oil pump failed and ruined the engine. The tech also alerted us to this being an issue that the NHTSA was investigating.

Oct 5, 2023

The contact owns a 2018 Ford EcoSport. The contact stated that while his son was driving approximately 75 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the oil warning light illuminated. The contact stated that an abnormal, clanking sound was coming from the vehicle. The contact’s son was able to coast the vehicle off the highway. Due to the failure, the vehicle was towed to a dealer where the technician discovered metal shavings in the engine. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Action Number: PE23015 (Engine and Engine Cooling) which he linked to the vehicle failure. The engine was replaced, and the vehicle was repaired. The failure mileage was 68,028.

Mileage: 68,028

Sep 28, 2023

The contact's daughter owns a 2018 Ford EcoSport. The contact stated while his daughter was driving approximately 35-40 MPH in the rain, the vehicle made an abnormal knocking sound and lost motive power. The low oil pressure warning light was illuminated. The contact's daughter was able to veer to the side of the road. The vehicle was able to be restarted but continued to make an abnormal knocking sound. The vehicle was towed to an unknown dealer who determined that the short block needed to be replaced. The vehicle was not repaired. The vehicle was towed to another dealer, where it was diagnosed that the oil pump pretensioner belt had failed, and the engine long block needed to be replaced; however, the part was on back order. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and advised that they would partially cover the repair cost. The failure mileage was approximately 67,000.

Mileage: 67,000

Sep 27, 2023

Oil pump caused engine failure. Quote from Ford dealer for engine replacement was $6,000.

Sep 27, 2023

I came on the on ramp of the interstate, gained speed up to 65 and began passing a slower vehicle, with another vehicle behind me passing them also. Suddenly my speed slowed, my oil light illuminated and digitally said LOW OIL PRESSURE WARNING. I barely made it into the breakdown lane as my vehicle lost all power and the steering wheel seemed to lose power steering also. I had no prior warning of this at all. My mechanic said the engine will have to be replaced due to a broken engine oil pump tensioner belt. There are bits of metal in the engine now so it is unusable. I cannot afford a new motor so the vehicle is sitting on my property currently, since I have 3 more years of payments to make. I have called Ford and was told my VIN number is not included in the current recalls for this issue, even though this is the exact same year and issue I have experienced. My 5 year warranty ended on July 30 2023, and this occurred on September 3 2023, 34 days out of warranty, with 57,365 miles on it. I did cite SSM48093 and SSM49726 which I read to Ford but they will do nothing to issue any sort of recall. I was stuck on the interstate for over 6 hours on a busy Labor Day weekend with the back end of my vehicle within a foot of the white line, every large vehicle coming by would shake the car. It was 94 degrees out, and the vehicle wouldn't run so there was no place to go to get out of the sun or get cooler, and no drink or food for that matter either. I'm so disappointed in Ford for not standing behind their product, now I have seen their are hundreds of people this has happened to also, without a recall.

Sep 25, 2023

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle lost engine power, reducing the speed to approximately 15 MPH. The oil pressure warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the oil pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

Mileage: 90,000

Sep 12, 2023

The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 65 MPH, the oil pressure warning light illuminated. The engine reduced power warning light was also illuminated. The vehicle decelerated to 5 MPH and the contact was able to pull over. The driver allowed the vehicle to cool down. The vehicle was restated; however, the warning lights remained illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

Mileage: 106,000

Aug 7, 2023

The contact owns a 2018 Ford Ecosport. The contact stated that there was a loud abnormal sound coming from the vehicle at start up. There was no warning light illuminated. The vehicle was taken to the dealer where it was discovered that there was coolant intrusion into the engine and there were metal shavings inside the oil pan. The engine was replaced under warranty. Since the initial failure, the engine had failed twice with the check engine warning light illuminated. The vehicle was towed to the dealer after one of the failures. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unavailable.

Mileage: 70,000

Jul 31, 2023

The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 60 MPH, the oil pressure warning light illuminated. The contact exited the highway and stopped at a service station and had oil added. The contact stated that she drove for several more days and the oil pressure warning again illuminated. The contact stated that the vehicle then failed to accelerate above 40 MPH, and hesitated while depressing the accelerator pedal. The contact drove the vehicle to a dealer who diagnosed that the engine and turbo charger were damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

Jun 21, 2023

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that the failure could not be duplicated. The contact stated that while driving 35 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the long block and the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no records that the vehicle was previously serviced at the dealer due to stalling. The failure mileage was unknown.

May 9, 2023

The contact owns a 2018 Ford Ecosport. The contact stated while driving at various speeds, the vehicle began to jerk and stalled. There was no warning light illuminated. The contact veered to the side of the road. The contact restarted the vehicle and continued driving; however, the failure recurred several times while driving, and the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The engine was replaced; however, the failure recurred two years later. The contact stated that while driving at an undisclosed speed, the vehicle sputtered. An unknown warning light was illuminated. The contact was able to drive to the nearby residence; however, the failure recurred significantly while starting the vehicle the next morning. The vehicle was taken to the dealer, where it failed to restart. The dealer diagnosed that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

Apr 27, 2023

The contact owns a 2018 Ford Ecosport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power. The oil pressure warning light was illuminated. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.

Mileage: 77,000

Apr 14, 2023

The contact owns a 2018 Ford Ecosport. The contact stated that on various occasions, the check engine and low-pressure oil warning lights illuminated after starting the vehicle. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, the part for the repair was on backorder. The vehicle remained with the independent mechanic and was waiting to be towed to a local dealer for further diagnostic test and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.

Mileage: 66,000

Dec 12, 2022

The low engine oil light came on when the oil was full. Car began shuttering and whining. Dealership says oil pump went out and engine ruined

Aug 15, 2022

The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.

Mileage: 58,198

Jul 27, 2022

While driving my 2018 ecosport, i got a warning of "low oil pressure". I thought my car was losing oil so I stopped. Checking the oil noticed that had all the oil and there was no leak. Next day took it to Pep Boys, since it was Sunday July 3rd, and told me the diagnostic (PO365 camshaft pos sensor) Ford warranty is of 60,000 miles (i have just under 88,000 on my car). They advised me to take it to my local ford dealership to have a second opinion, since they don’t do that type of job. Ford dealer confirmed the same problem, and if so, I would need a new motor because they do not open this type of motor to fix it. I contacted ford customer service to bring the problem to their attention and they told me there was nothing they could do. upon further investigation I have found this is chronic problem with the 1.0 turbo ecoboost engines and found a class action lawsuit (from CSK&D-FORD ECOSPORT ECOBOOST DEFECT -CLASS ACTION INVESTIGATION) started against ford for this specific issue, and they still will not help me cover the costs. I cannot afford to replace the engine and still owe too much on the car to try to trade it in. it has caused a major hardship on my fiancé and I, trying to find a jobs since this car was my UBER only job, while prices of parts and gas are skyrocketing. I have only had this car for 3 years and under 88,000 miles and it is completely undrivable due to the faulty and carless engineering.Started driving home and noticed a significant decrease in power and the engine ceased and died. Had car towed home.

Jul 15, 2022

The contact owns a 2018 Ford Ecosport. The contact stated while driving 65 MPH, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000.

Mileage: 84,000

Jul 9, 2022

Started with the oil pressure engine light coming on and off always told it's a sensor then 2 days it wasn't putting any oil to one of the rocker arms and told by a dealership that it's going to cost me$7500 for a whole new engine when all they did was their diagnostic test.

Mar 1, 2022

The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed the vehicle with oil pump failure. The contact was informed that the oil pump needed to be replaced; however, parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,900.

Mileage: 85,900

Jan 31, 2022

The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary and cleaning the snow off the vehicle, he started smelling an abnormally strong exhaust odor. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.

Mileage: 25,000