2018 FORD ECOSPORT Fuel/propulsion System Problems

See attached letter!

Vehicle is not running and was at the dealership for recall and dealership said that ford denied claim and ford said dealership denied claim. Dealership said it’s something from oil and that it’s not issue from recall however all problems and issues fall within the recall damage. I called ford and they said the dealership are the ones who denied it. They also caused and did more damage to the vehicle in process. Doesn’t make any sense new engine was put in 2 yrs 20,000 miles ago. Also paperwork from dealership actually states that the outside of the oil pump belt looked to be in rough shape!! Which is the recall!!!

I got my engine replaced during the summer of 2024 since the oil drive belt failed in my engine. This was due to the recall. I took my car to Baumann Ford in Genoa. I got my car back in August of 2024 after this occurred in June of 2024. I went 2.5 months without my car. Once I got it back the check engine light has come on several times for various issues pertaining to the engine. In the last couple of months, my car has stalled twice and it has been refusing to start. I took my car to Tuffy's in Perrysburg to get inspected and they said my starter was going out, my transmission is going out and is leaking fluid, and my coolant is leaking too. All of these components were part of the engine that was put into my vehicle in August of 2024. Another issue is that the gas valve that detects vapors causes my check engine light to come on as well. I do not feel that this vehicle is safe to drive. I was told that the recall was to be fixed by the end of the first quarter of 2025. It is now the last quarter of the year and I just was called to get the recall fixed. The first dealership (Baumann Genoa) said they had no time to fix the issue even though they called me to get me scheduled. This has been over a year of stress with this vehicle and I do not feel like this is safe to be on the road. Ford has taken their time fixing this issue and I do not feel like they have taken this recall seriously when it comes to their consumer safety.

The engine oil pump drive belt and/or tensioner failed, causing the low-oil-pressure warning light to illuminate and creating a risk of sudden engine seizure and loss of motive power while driving. The vehicle is a 2018 Ford EcoSport with approximately 49,000 miles. It had no oil-pressure issues of any kind until two months after the dealer performed the interim repair under open safety recall 23S64. The dealer (Tipton Ford Brownsville) and Ford corporate hotline have both refused to perform the required oil-pan inspection and free engine replacement specified in recall bulletin MT23S64A, even though the recall remains open and this is the exact failure mode described in the recall. The vehicle is currently at the dealership and available for inspection.

During a trip out of town, the vehicle suffered a complete engine and mechanical breakdown on a busy highway, becoming inoperable and posing a serious safety hazard. The vehicle had been routinely serviced and received an oil change two days prior to the incident. On the same day, another service company reviewed the oil system and confirmed the concern. The vehicle has been in the possession of Jim Hudson Ford in Lexington, SC since October 25, 2025 and remains unrepaired. Ford has confirmed that only ten (10) parts are currently on order nationwide and that no loaners will be available until February 2026. The dealership reported that another EcoSport affected by the same recall has been on their lot since July with no repair parts available. We live approximately 68 miles away and have no transportation. The registered owner is a disabled individual with a pacemaker, creating an extreme hardship due to limited financial flexibility and dependence on disability income. We have repeatedly requested permission to pick up a loaner vehicle from another Ford dealership closer to home or to receive a third-party rental (Enterprise, Avis, etc.) at Ford’s expense, consistent with public recall guidance. Ford has refused all such accommodations and has declined to confirm that the delay is due to back-ordered parts.

Check engine light acceleration on it own and loses power

As I was driving in the highway the car began to loose power... it began to slip, it speeds up then goes down etc, once I slowed down but before coming to a complete stop the car shut down while I was exiting the highway. We could have been hit from behind if it wasn't that i had already been slowing down because the car didn't feel right. It has happened more than once, the slippage of power is constant. According to the codes and the diagnostic it was the turbo that needed replacement along with other things I have a video summary of the issues. However, this began right after my warranty expired and the engine had already been replaced due to another issue not even a year before. This car seems to be nothing but problems. You get the check engine light that comes and goes amd the "see manual" light which doesn't tell you anything other than it could be anything. This car is not even 10 years old... it's not high mileage. They seem to know that the turbocharge is an issue but nothing is done about it.

RECALL IS OVER A YEAR AND A HALF OLD WITH NO REMEDY

I had brought my vehicle multiple times in 2024 to the Route 23 auto mall prior to me receiving a recall notice. The check engine light kept coming on and off and they told me that there was nothing wrong with my vehicle. I then received a recall notice in around the end of July 2024 and contacted them to complete the recall. I brought my vehicle in August 2024 and they told me that they would not be receiving the parts for the recall until March of 2025. I was told that I can still drive the car until then as it was not a safety hazard. That same day I went home and parked my car in front of my house. I was leaving to go to work and the car would not start. I had to call a tow truck to tow the car to the dealership. The manager told me that I would need to get a new motor and it would only take a few days. I asked for a rental car in the mean time. I then got my car back with the new motor almost 6 months later. I picked up my car from them and they gave me a certificate for the new motor. Fast forward to April of 2025 and my car again would not start. I had to have it towed to the dealership once again and this time it took 3 weeks to get it fixed. They said that the hose was ripped in half which causes anti-freeze to leek. They told me that it had nothing to do with the recall and that I had to pay $200.00 out of pocket. The car is still not fixed as per recall because the same parts were put on the car. I tried to get rid of the car and no dealership will by it. I looked online and noticed that there is a class action lawsuit against ford for the same exact issues. Ford itself will not buy the car back. What can I do now? I have attachments but its too large to fit on here. I can email it.

8/14/21 car purchased at Pacifico Ford 9/10/22 broke down, at a red light, car just turned off, had to physically push it off the road and get towed, no warning Rattling engine sounds always while car was running after the first breakdown 2018 EcoSport Recall Item Affected: ENGINE AND ENGINE COOLING: ENGINE: OIL / LUBRICATION: PUMP A loss of oil pressure can result in an engine stall and loss of power braking assist, increasing the risk of a crash. Manufacturer's report date: 1/8/24 Started receiving multiple letters about recall which stated parts were unavailable. Called Pacifico to inquire about bringing car in - was told there was nothing that could be done, parts were unavailable and stated basically needs to breakdown and have a total failure before they could help me. Crazy since the recall states an increasing risk in crash. March 2024 broke down yet again, brought to the dealer and they assessed it was the recall. Parts still unavailable. Put in a rental from around April - 11/13/24. Every month I had to come back to dealership and pay $200 for rental then it would be reimbursed a week later. 11/13/24 got car back after 8 months - was told the car’s engine was replaced completely since the parts never became available/ everything was done and fixed. A week or so later check engine light came on again. Brought back to Pacifico told it was a computer issue and to drive it 50 miles to reset. November 27th check engine light still on, was told to drive another 100 miles. December 2024 inspection was done, they cleared engine light/ said nothing was wrong with it. 3/19/25 Check engine light comes on yet again - brought it directly to shop and they said yet again NOTHING WAS WRONG WITH IT. TURNED LIGHT OFF. 5/2/25 driving to work, the car just turned off/ broke down while I was actively driving, no warning, no nothing. I am lucky I was not involved in accident for I take major highways everyday. Car currently at shop diagnosis; bad purge valve

To Whom It May Concern, I am submitting this complaint regarding my 2018 Ford EcoSport, which is affected by Recall 23S64 related to a serious engine defect. I am currently making payments on this vehicle, yet it continues to be unsafe and unreliable, with repeated engine issues that have not been resolved despite temporary repairs. I purchased the car in May 2024 from a dealership. Within two hours of driving it off the lot, the car began to shake, and the check engine light started flashing. It could not accelerate properly or keep up with traffic, and I had to return it for repairs, where it stayed for approximately two weeks. More recently, while driving two hours away from home, I experienced another severe incident. The car again began to shake, and multiple warning lights appeared on the dash: the check engine light, engine oil pressure light, and the "See Manual" warning. Once again, the vehicle was unable to accelerate safely, putting me and others on the road at serious risk. I was told this was connected to Recall 23S64, and an interim engine replacement was performed. However, even after this, I am still experiencing ongoing engine issues, including shaking, poor acceleration, and a flashing check engine light. This recall has been open since December 2023, and Ford initially stated that remedy parts would be available by the end of Q1 2025. It is now late April 2025, and there are still no parts available and no updated timeline. I have reached out to Ford and the dealership multiple times, and both have refused to offer a buyback or permanent solution, even though I have explicitly stated that I no longer feel safe in the vehicle. I fear that Ford is waiting for someone to be seriously injured before taking meaningful action. Meanwhile, I am stuck making monthly payments on a car that I cannot rely on and do not feel safe driving. I am requesting that the NHTSA investigate this matter and pressure Ford to take responsibility.

Vehicle keeps breaking down and constant maintenance is needed. From oil pump to engine and alternator issues. Worst purchase ever

I have a 2018 Ford EcoSport (Recall 23s64). I had asked the dealer about this recall during my last oil change that was apprx 1 month prior to breaking down. I was told I would contacted when the vehicle is ready to be brought in. I was out of town on [XXX] in CT when the dashboard warning indicated "Low Engine Oil Pressure." The car began to decelerate and I took the next exit in Wallingford Ct and called a Tow. There was no Ford Dealer in the area that would see me. My care was towed to Firestone where they diagnosed the issue as being related to the recall. I needed to get the car towed home, get a rental car, and hotel for one night because rental cars were not available until the next day. I have been in touch with Ford and the Ford Dealership. The information they are providing me is sketchy related to covering expenses related to these extenuating circumstances. I spoke with the Ford and Ford dealership about rental reimbursement 2 weeks ago. Only today was I advised that rental would only be reimbursed for Ford vehicles. I pushed back and asked for escalation at Ford. I would like clear and concise information from Ford and the Ford Dealer but they are not particularly forthcoming with information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the vehicle flashed a light regarding the oil pressure and then as i began to make a right turn the car puttered and wouldn’t allow me to accelerate and began to turn off in traffic.

This issue has not been corrected and this car is unsafe to drive.

On or about October 2023, as I was driving my car it started to lose power. I had to pull over, out of traffic, into a parking lot. The car then stalled out and would not start. I had to call AAA to have it towed to SunAuto in North Las Vegas to have it inspected as to the problem. The manager subsequently called me to tell me the engine would have to be replaced as they found metal fragments in the engine cause by the oil pump. The car was out of warranty. I had to replace the engine at an out of pocket cost of $7,300!! Luckly I wasn't driving on the highway at 65 MPH when the engine died!!

UNKNOWN I was taking my car in for an oil change and to ask about the recall when it died in the middle of a very busy intersection at a red light. Right before the car died the engine light, oil light, and battery light all flashed and dinged. I got towed to ford. NOW HERES THE KICKER they said the problems my car is having is 100% due to the recall as my oil pump was failing, BUT because my engine wasnt getting enough oil it possibly shot my engine. So they told me since the recall was so new and not "official" yet that i had one of two options. 1) leave my car there for god knows how long until the recal is "official" which could take a year 2) pay a ball park of 8000$ to just replace my engine now and have my car back in a few weeks. Now i dont know about you. But i dont have 8000$ just in my back pocket. So as a one car family household we are now without a car. BUT I was also told that if the recall doesn't cover my engine damage or any other damage that these failing parts THAT MY CAR NEEDS TO FUNCTION i have to pay for everything out of pocket. Honestly i am devastated and dont understand how a recall for something so major and important for the car to function isnt being handled more quickly. And the longer you run your car "because the recall said its fine" the more you are damaging your engine. I am out of a vehicle that nothing can be done about as well as i will never have 8000$ to just spare...

In June 2023 I got into a rear end accident with another vehicle. On my way to work. It was an accident where my brakes failed to stop my car. It was the weirdest accident, because I actually saw myself going into the back of the car in front of me but it was like my car failed to stop. I told Geico that my foot went through the break. And I have pictures of where my break pedal, broken half. The dealership had my car for close to two months and they never fixed it. They ignored my calls. I ended up going to the dealership and picking up my car. They gave excuse after excuse, and they never returned my calls. I took it to a local place to have my car fixed. The brake pedal is still half of what it used to be. I have an engine leak and when I saw the email about the recall on Ford Ecosports for brake problems and engine leaks, I knew that this was the exact issues with my car and issues that my dealership was trying to avoid

I bought this car 6 months ago and on December 13 While my daughter driving the car suddenli Low oil engine pressure popped on and strange noise came from the car. She stopped the car and towed the car to the dealership. They informed us to pay $1025 to open the engine for the diagnose and we had to agreed they told us once they pulled down the engine oil pan they found plastic and metal pieces. they first thought this was the timing belt tensioner that had come apart. later learned that it was the oil pump tensioner that gave out causing belt to come apart. The small pieces of belt clogged the oil pick up and starved the engine of oil. They told me my extended warranty doesn't cover the charges that I owe which is $1025 plus tax and replacement cost $7500 . I bought this car for my daughter with loan amount of $13,000 and this mechanical issue happened and cost us around $10,000 which is we cannot afford this . Thank you.

Vehicle was seemingly losing power speedometer was registering 70 on the highway but car was Not doing that. Also, there were no warning lights or any indicators of a problem inside or outside of the vehicle. Immediately pulled over to wait for tow truck that never showed and vehicle was driven to and dropped off at nearest Ford dealership. (Which was literally right across the street ) Immediately upon drop off service advisor said they already had several other of the same vehicles in the shop and it was probably the drive/tensioner belt this was back on the FIRST CONTACT on [XXX]. After being torn down for multiple insurance inspections the dealer confirmed & advised the failure of this belt subsequently blew the engine & since the engine was then blow there is NO remedy other than a replacement engine (even though even the dealership confirmed verbally & via email my vehicle was fully operational at drop off so I believe they blew my engine while in their care). My extended warranty holds me accountable for the initial cause of failure being the tensioner belt (which Ford is now issuing a recall on) and will only offer a betterment towards the replacement engine. Ford has yet to take accountability for anything as they still want me to pay out the remaining balance on the engine (approx 3800) and have The warranty company pay about 3600 for something that Ford should now be taking fault for since it’s a manufacturing issue. Which is now blatantly obvious with the recall. How dangerous it was at a low speed on a Texas highway! We could of been hit or worse! It is now the end of January and they still have my car neither co has helped with a rental in the last 6 months AND Ford now wants me to call the insurance co yet again so they can be paid. Icing on the cake is Ford has reassured me even with a new engine this problem will inevitably happen AGAIN! Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, the oil warning light came on. I took the car to Firestone where they said the oil was very black, but it had been less than 3,000 miles since it was changed last. They changed the oil and the light went off, but after leaving, I made it barely a quarter of a mile when the engine light came on and the car began jerking. I was able to continue driving at a very low speed to pull over safely. After parking, the car shut down and would not start back up. I had to get the car towed to the nearest Ford dealership. They diagnosed the car with an engine failure due to excessive metal debris found in the oil pan as well as in the valve train assembly. Apparently this is a known issue with the EcoSport that I was unaware of until this incident occurred. The fact that Ford knew this was an issue and took no steps to inform me or other consumers is a huge problem. Not only that, I should not have been made to pay for any repairs due to this known issue. It is clear that they went forward with production on this car with faulty parts, including the windshield wiper pump. I can definitely understand why they stopped producing this vehicle and honestly they should all be off the road at this point. I tried to upload the repair invoice, but every time I press the “upload” button, it just disappears.

My 2018 Ford Ecosport issues began at 75,048 miles. I was driving on Highway 10 in North Ridgeville, Ohio attempting to get to the speed of 65 miles per hour when my Ecosport failed to accelerate. The engine light indicating oil came on. My life flashed before my eyes when other cars on the road failed to manuver around me, almost rear ending me off the highway. I had my Ecosport towed to a Ford dealership after this incident. I was told the oil pump and the oil pump belt had malfunctioned, which resulted in engine damage. Autonation Ford in Westlake, Ohio estimated an engine repair at approximately $7,000.

My car first came on with a check engine light at 53,000 miles. Got it coded that the car prompted and it was reading P015B which indicates bank 1 sensor 1 of O2 sensors experiencing a lean to rich response issue. I scheduled an appointment with a mechanic to have it looked at. It drove fine for 24 hours. The next day my car started to run rough and the oil light came on as well with an error message reporting low oil pressure. I recently got an oil change done a week prior. I did take the car back to where I got the oil change. The company did not find any issues with the oil change but proceeded to change it anyway again. They advised me at that point to not drive the car till diagnosed at a dealership. At this point I have had the car towed to a local dealership. I am told over the phone that it may be due to a know issue with my car of a bad oil pump and could risk blowing the engine. I am awaiting further diagnosis after the holidays.

Car went into limp mode then shut off while driving. Towed to mechanic, who tried to fix the codes that popped up. After fixing the codes, still didn’t turn on. Towed it to ford, it’s still there. They have told me it’s the oil pump and that it fell off. They have also said it just happens with these cars. They are waiting on one last test to confirm, but have told me I need a new engine, and there was nothing I could do to prevent this, that I was lucky to get to 72k miles, as other cars oil pumps fell off at 50k.

I have purchased this vehicle in June 2019 and the engine went out while I was driving out of town on 07/02/2021; I have had to replace the engine and the turbo, I had to pay a tow of $340 to the nearest Ford dealership (Marietta, Ga-Gary Service Advisor.) They told me the belt jumped the internal valve timing in the engine. I had to call FORD CORPORATE to beg someone to help me replace the engine because I was at 60,101 miles and the warranty only covered engine repair up to 60K. I was able to get a case manager John Ashley (866-631-3788 ext 79212) and she was able to get ford to cover majority of the $6800 cost of the repairs which I had to wait till November 12 to pick up my car because they said since it was covid the engines and turbos were on back order. At that time I made a payment to Ford for 1875$ for my portion of the repairs. The Warranty that they gave after repairs was for 2 year which the date was 10/10/2023, the car as of 11/27/2023 is back in the shop with the same engine and turbo problem, this time there is oil leaking out of the engine and turbo which need to be replaced. The engine continues to go out while I am driving, it slows down while driving on the interstate and will not allow you to accelerate over 60 mph. There are never any warning lights that come on and my car has been Maintenace at dealerships with receipts.

On 11/03/2023 my low oil pressure light came on in my 2018 Ecosport and the motor shut down as I was driving home. There was a car directly behind me that had to hit their brakes as I had no power. Luckily, I was able to coast to the shoulder of the road. My car is currently at the Ford dealership and should be checked on 11/06/2023. I've had to go out of pocket for a rental.

Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.

I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.

Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.

Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.

Hello, This is my first recall complaint so I will do my best the Dashboard light is on indicating low oil pressure along with the engine light as well. After researching this issue, with my 2018 Ford Eco, sport. I have also read a lots of complaints from online website including YouTube videos from customers and mechanic Indicates that this is an ongoing problem for this year, make and model of vehicle. This is a very expensive part to replace a long with the hours of labor Involve With this repair $1500-$2000 later. My mechanic also indicates this is an ongoing problem after just having a vehicle a few years, the belt will break and get stuck in the oil pump were it will have trouble getting pressure where this parts will have to be replace along with a few other small parts that goes with it and if you’re lucky like myself you’re car won’t catch on fire in the process or at least that is what mechanics are talking about online about this particular issue. Mechanics are also saying that this is a poor design on Fords behalf with the belt, breaking. I checked for a recall on this problem could not find one. I’m hoping that you will see that this issue needs to be considered a recall because $1500 to $2000 is a lot of money for someone like myself that is broke and has nothing to their name but one car made by Ford motor company and someone like myself that is living paycheck to paycheck. If you need more information please contact me anytime [XXX] or [XXX] Thank you so much for your time INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Oil pump has broken tension rod went on it as i was driving down the road it began making load noise and pressure light came on this is on my 2018 Ford Ecosport it was made in 12/17

Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. THE CONSUMER STATED THAT A LOCAL MECHANIC ADVISED THERE WAS METAL IN THE OIL PAN.

1. My car suddenly decelerated from 75mph to 40mph. 2. Had to pull off to the side of a busy road. 3. Had it towed to a Ford dealer. Was informed the throttle body broke. Ford replaced it. 4. Only Ford inspected the inspected the vehicle. 5. No warnings of any kind.

I was driving my vehicle and all of a sudden I got low engine fuel oil pressure message on my dashboard. The oil lamp and engine lamp sensors came on. This is the first time it happened. I also heard a rattling noise coming from the inside of the car. I had it checked by my mechanic and he said it could be the the High pressure fuel pump drive unit that needs to be replaced. I have not taken it to the manufacture to get it looked at. This happened to me when I was serving on the interstate with my mother and son and the car left us stranded on the road.