2021 FORD ECOSPORT Engine Problems

The engine died in an unexpected earlier timeframe than recall notice. I had to get vehicle towed at my expense as no offers existed for recalls yet to the nearest Ford. This means it sat longer with a dead engine and battery not in use. The battery was brand new before the engine died. After Ford installed a new engine I picked up my vehicle. I now had a new problem. The battery light came on. It was late when I picked up my car and the dealership was closing. I notified Ford c/s the next day and they approved to take it back to ANY dealership. There are several Ford dealerships near my home. My 2nd option was Bill Fick Ford. In short I told them my story listed above + recall final engine repair due. Initially there was a female that approved towing and said Ford would help me with towing cost up to $250. The tow truck driver never showed up. I called the tow truck driver the next day and he said he is willing to pickup but will call Ford to confirm. I called Bill Fick Ford several more times for updates. Apparently there was a male there that disapproved. I had called another Ford dealership nearby prior when battery was working asking for help but denied. I am having trouble getting the repairs at any Fords nearby in a timely manner. This April 2026 will be two years since I haven't been able to use this vehicle. Bill Fick Ford told me that I would have to pay for the tow cost. Initially I wasn't going to report but I think it's best to address in case there are others who are having difficulties related to recalls to improve flow. Another dealership is willing to help me. The only issue is is that I will have to pay the remaining balance over $250. This will be 2nd time I pay out of pocket for towing. The difference between Bill Fick Ford and the out of town dealership is the out of town dealership called Ford to confirm approval of tow/repairs and Bill Fick Ford refused to look further and gather the correct info adding more out of pocket cost/delays.

The contact owns a 2021 Ford EcoSport. The contact stated that the engine seized while driving at an undisclosed speed. The vehicle was towed to the local dealer after several months, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). Upon retrieval of the vehicle, the battery light started flickering. The contact called another dealer, Gullo Ford of Conroe (925 Interstate 45 S #2, Conroe, TX 77301), but no further assistance was provided. The manufacturer was notified of the failure. The failure mileage was approximately 124,000.

Mileage: 124,000

Oil light and check engine light came on and notification for poor oil pressure out of nowhere. Car started making weird sounds and acceleration was poor. One minute the car was fine and the next I had to tow it to the dealership to get it looked at. Over 2 months now and the issue isn’t resolved as the dealership hasn’t received the parts that they need to repair it.

23S64-Engine Oil Pump RECALL 8/19/2025 driving from Hillsboro Beach, Florida to St. Petersburg, Florida. We had a full engine seizure, we lost oil pressure, and also lost use of the transmission. We overheated and the engine seized. With a loss of power, we had to guide the car off the road. The engine was smoking heavily. The back of the car was completely covered with motor oil. The Florida Highway Patrol called us a tow truck that took us to DeSoto Ford, 3039 Southeast Highway 70, Arcadia, Florida, 34266, 863-494-4848. DeSoto Ford ended up doing multiple repairs on the car. They did the replacement of the 23S64 recall for the oil pump belt and tensioner. The car was there for 24 days. We drove down on 9/12/25 and picked up the car. When they pulled the car out, the car was still covered in oil in the back. We found out within days that they neglected to fix the radiator. Once we got into the car and started driving, we had yet another very loud noise, forcing us to bring it to AutoNation, St. Pete, Florida. At AutoNation, we had a multitude of problems with it. We had severe vibration with the car when we brought it there 9/18/25. This was only a few days later. They changed out the radiator and replacing the full radiator because they said there was a full leak that was not fixed by DeSoto. They fixed the car and gave it back to us 9/30/25. On 10/22/25, I had the exact same experience with the car that we originally had on the highway in Arcadia. The engine fully seized in the intersection of 3rd Street South and 6th Ave south in St Petersburg just as it had done before. The car overheated and had full loss of power/motive power. I was able to restart it briefly to get out of the cross section. The car stalled two more times before I was able to bring it to a safe place. We ended up having it towed from 15th Ave S at 3rd Street S and brought to AutoNation. Vehicle broke down again 11/7 and has been in shop ever since. Much more details available.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 30-40 MPH, the messages "Save the Battery", "Turn off Engine", and "Restart" were displayed. The program restarted, and the screen went blank, and the instrument cluster became inoperable. Additionally, the contact was informed about NHTSA Campaign Number: 25V126000 (Power Train). The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was taken to the local dealer again, where it was diagnosed and determined that the alternator, engine, transmission, and computer needed to be replaced. The mechanic informed the contact that there was no warranty coverage for the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

This is the third time the engine has broken down, twice in two months now

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 70 MPH, the vehicle decelerated to 50 MPH. The vehicle was shaking abnormally. The phone App alerted the contact that there was a powertrain malfunction and reduced power. The "Service Engine Soon" message was displayed. The oil and maintenance warning lights were illuminated. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The vehicle was taken to the local dealer previously, where it was diagnosed with engine and powertrain failures. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 101,000.

Mileage: 101,000

I scheduled a recall repair appointment at Metro Ford, Miami (9000 N W 7th Ave) for my 2021 Ford EcoSport, recall 23S64/25S12. However, the service department verbally refused to perform the recall, stating that “the part must fail first” and that it was a manufacturer issue. My wife was told this directly at the service desk. This recall involves critical components that could cause engine failure or power loss, and the refusal to repair violates federal safety requirements under 49 U.S. Code §30120. I am reporting this refusal and requesting NHTSA to review and ensure compliance.

Myself, my husband and our son were driving on the freeway going 70 mph and all of a sudden with no warning and our engine lost all power we almost got killed by a semi my husband had to put the car in neutral to restart it and then it would only go about 40 mph, the RPM were between 4 and 5 going 30 mph, I took my car to valley Ford of Columbus and they told me it was some kind of valve and it was going to take 2 months for the part to come in, I told valley Ford we almost got killed and this car is a death trap, they didn't care at all they made me drive this car for 2 months with the motor shutting down on me We almost got killed 3 times from semi almost killing us, so finally after 2 months valley ford called and said the valve came in, we took it in and with in 3 minutes of leaving valley Ford we got on the freeway ramp and as soon as we switched lanes the car lost power again. A semi almost hit us from behind, I called valley Ford immediately and calab said oh maybe it's your transmission they didn't care at all, I contacted the Ford complaint department and for months I was talking on the phone and emailing with jamarian tate at Ford and then out of no where she completely abanded me, no response to phone calls or emails, I'm paying 480.00 a month for a car that terrifies myself my husband and our son, it's so bad that we all have major anxiety now, I mean we've had 3 near death experiences in this car, Ford should have gave me a different car due to the recall product liability I mean my motor shutting down and loosing brakes is not good Ford put a temporary fix on my car so it's going to happen again, we are afraid every time we get in the car, we just lost our 5 Year old Grand daughter to a rare brain cancer, and we can't even pick any of the other 8 Grand kids in the car were scared to death every day and ford could care less, they were supposed to have this part months ago and they still don't, and now we Don't trust this car at all. We need help.

The turbo oil presure was not good after the dealer reparations

Oil pump tensioner failure still has not fix the recall on my vehicle since 12/23/2023 when it was issued. I had taken my vehicle in today for both recalls Ford only address the Half Shaft recall. But stated parts are not available on the oil pump tensioner. Being waiting for a remedy for year and a half. I can not claim lemon law in California with Ford hiding behind the recall issued. Ford should be forced to buy back vehicle or fix the recall.

I was exiting the freeway and my engine shut down and was unable to manever the vehicle. Stuck on feeder road, unable to place car in neutral to move car out of the road. Police and passerby have to disconnect transmission in order to move my car out of the road. I had car towed to ford dealership. Ford dealership submitted for recall repair approval twice. Both times denied. Dealership advised car is running but they can not repair anything because Ford will approve repair. When Ford Dealership repair service started to put the car back together they realized bolts were one time use and have to order parts. They have had my car for 5 days and still need to keep it for 3 or 4 more days for the replacement bolts to arrive. My car has not been repaired because Ford won't honor recall because they believe what happened to my car is not recall related. They also stated they don't know why my car lost full power while driving and can't tell me if it will happen again. I do not feel safe driving the car, I feel lucky I was exiting the freeway when it happened, but if I was going full speed on the freeway when I lost power I believe it could have been catastrophic! How can Ford not approve a repair that is a known problem with the vehicle even with the severely of the consequences if the engine fails again. I don't feel safe driving this car, but I don't have a choice because it is the only car I have.

2021 Ford EcoSport SES 2.0L gets an Engine Coolant Over-Temperature and Service Engine Soon Warning. In each instance, the Ford service center replaced the engine coolant temperature sensor and/or its associated wiring. In a short time after the repair, the same issue reoccurs (over six times now). Engine is not actually experiencing an over-temp issue, it is just that the sensor/wiring is faulty. When the issue occurs, the car is put into limp mode with reduced power/acceleration, sometimes at highway speeds or when accelerating onto the highway. I've been caught in traffic at highway speed then the car suddenly loses power in limp-mode forcing me to move over to slow lane or to pull over to the shoulder to avoid impeding traffic.

I have been waiting on this part for nearly year , engine oil pump drive belt tensioner arm to fracture,separate from the tensioner backing plate, or oil pump drive beltmarerialmay degradean lose teeth resulting in lose of engine oil pressure an cause engine damage which can cause me to wreck, I am needing this fixed as I do a lot of driving with with special needs granddaughter, please help get the part or buy back my vehicle than you

I am filing this complaint regarding critical safety issues with my 2021 Ford Ecosport that arose immediately after an engine replacement performed under Recall #23S64 (Engine Oil Pump Belt and Tensioner Replacement). On [XXX], I dropped off my vehicle at Covert Ford-Lincoln in Austin, TX, for the recall repair. The dealership replaced the engine, but since then, my vehicle has developed severe defects directly resulting from Ford’s improper repair procedures. On [XXX], I picked up the vehicle. Within 20 miles, it abruptly shut off while in motion and would not restart, creating a serious safety hazard. The vehicle was towed back to the dealership, where they blamed the issue on a faulty battery—despite no prior issues. I paid $300 for a replacement. During a test drive, the check engine light illuminated, and the dealership diagnosed a knock sensor issue, which they claimed was unrelated to the engine replacement. They charged me nearly $200 for the repair, saying it was “bad timing.” On April 11, 2025, after nearly two months without resolution, I visited the dealership to find the vehicle still unrepaired. I also discovered damage to the hood while in their care and was informed of additional issues, including unusual piston sounds from the new engine. These problems, including the engine shutdown, knock sensor failure, and piston damage, were nonexistent before the recall repair and are clear consequences of Ford’s mishandling of the engine replacement. These unresolved defects have rendered my vehicle unsafe and unusable for over two months. I am requesting that Ford replace my vehicle or issue a full refund, as the recall repair has caused systemic and ongoing failures. Ford must take responsibility for ensuring the safety and reliability of their vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1)the engine is malfunctioning and its available for inspection 2)In the middle of the night on the highway alone I wasn't sure if my car was going to completely stop on me while driving and cause a wreak 3)About two months ago it was confirmed that I had a recall through the dealership, and it was supposed of have been repaired during that time but wasn't complete. 4)It was inspected two months ago by ford dealership 5)Yes ! the car was making a weird noise driving and engine was vibrating. I stopped at AutoZone and they plugged it up and it read the Anti braking system results said failure

Five days prior I had car assessed at mechanics ,it was good. Day of incident car started and drove fine. Low oil light come on. I pulled over checked oil level it was fine. I checked the car on my Ford app. There was nothing on the app saying there was a problem. Car drove fine I drove about a hour the car oil lights flashed again. Then the car completely shut down while I was driving. I immediately tried to steer car off the road. The steering was hard.I was trying to give it gas to get it off the road but the car was instantly dead hunk of metal. The car made no noise. I have heard of limp mode but I didn't experience that. I went drove 70 to 0 really fast.I was lucky no one was immediately behind me or was in fast lane because I would of been hit .I had car towed to a ford dealership. It was determined that the engine recalled part is why it broke down. Unknown time when car will be repaired. No rental. No help . I own the car. It is sitting at a ford dealership.

Car looses power mid drive since (has happened since Sept 2024.) Powertrain light sensor comes on and car throttles low, cuts completely off sometimes. Numerous Powertrain malfunction/ reduced power notifications on My ford app.

Car has experienced loss of power randomly. Dealership wray ford of bossier city Louisiana sold car without disclosing recalls or defects. Unwilling to help in situation

My vehicle has outright lost power and shut down entirely with the engine non functional approximately 6 times since I acquired it back in March of 2024. This recall has existed for 2 months prior to me getting my vehicle and I was unaware of the recall at the time I purchased it because dealerships selling vehicles with open recalls wasn’t something I was aware was legal considering the imminent potential safety risks. I have nearly wrecked 3 times while going 50+ mph on major local roads and highways because of my car shutting off entirely with 0 notice. To be entirely honest I don’t have enough money to go out and finance another car and I also don’t think a fault vehicle should become my liability when it’s faulty because of processes the manufacture has cut costs on. Not only is driving my vehicle extremely dangerous but it’s my only choice as the alternatives are viable options regarding costs. Assuming I were to get into a wreck knowing this issue was occurring I’d be liable per my insurance for something a multi billion dollar corporation has considered a “non-issue” for literally over a year now. When this happens my power steering loses its functionality locking up the steering wheel entirely, every light and electronic in the car shuts off instantly, and the engine shuts off but because my vehicle is in motion it continues rolling until my speed reaches 0. My brakes haven’t worked more than a fraction of how they’d normally work if my car were working as intended which is extremely annoying because sometimes like while in 5pm traffic I NEED to brake and am unable to which is very dangerous. I have had my car for just about a year and once every 2 months something that could potentially kill me and cause millions of dollars in damage has occurred while the manufacturer has had more time than I’ve had my vehicle to fix the issue. I only filed a complaint now because I was unaware I was able to prior. Thanks.

The transmission has failed and was replaced, but the replacement engine has also been recalled and replaced with another recalled engine. Additionally, the tires and various electrical sensors continue to malfunction, the brake lights and sockets are persistently failing, and the front suspension along with wheel bearings require replacement. The car is unsafe to drive, vibrates excessively, and produces loud noises while in motion. I am concerned for my safety and seek assistance in resolving this issue.

I was driving my vehicle and a loud clunking noise came from the engine, then a flashing engine oil pressure low signal came on the dashboard, the car wouldn’t go over 45 mph and the brake was hard. I had the car towed to the dealership and was told it needs a new engine due to the recall and it would take months to have it fix because there’s no parts but before they can fix my car they have to fix the one that’s been sitting I their lot for almost 3 months. I was told maybe we can help you get into another car. I went to the dealer and I was told there is nothing they can do and that my car will be sitting in their lot for many months. I called Ford customer service and I was told that the dealership has not dismantled my vehicle yet and order parts to fix it and that there is a back order on parts to fix the issue. I don’t have money to rent a car and I need my vehicle to go to my doctors appointment, take my husband to work. I don’t have good credit and because the I owe too much money on the car they won’t help me. I’m very stressed out about this situation.

Purchased the 2021 Ford EcoSport from Courtesy Ford (new), where I have the regularly serviced the vehicle. However, my ownership experience has been marked by repeated mechanical failures that have escalated to the point where, after only three years of ownership, I am being asked to replace the transmission—a repair I believe is both premature and unjustified given the circumstances outlined below. Timeline of Issues and Repairs: July 17, 2023: First experienced significant engine performance problems, particularly with the Auto Start feature malfunctioning, which led to the engine stalling while driving. Despite multiple tests, these issues persisted. Eventually, the engine was replaced, but I continued to experience jerking and misfiring after the replacement. October 2023 – January 2024: Despite having the engine replaced, the car began showing worsening jerking and misfiring, especially at higher speeds (60-65 mph or above). February 2024: During routine maintenance, I was informed that a catalytic converter needed replacement due to damage caused by the engine misfiring. I also learned that the starter motors were not replaced during the engine swap, despite it being common to get a tune up at about 80,000 and expecting thorough work after a engine replacement (Is that too much to ask) also being that I get ALL repairs and maintenance done here just for the service “ADVISOR’ to tell me you were been supposed to get a tune up, hysterical October 2024 – January 2025: The engine started losing power and struggling to rev, similar to before the new engine and catalytic converter replacement. After two weeks, I received a $3500 estimate for starters, coils, plugs, a coolant flush, and code P0128. After waiting for recall plans and assistance, I was informed that the technicians had added the two coils and plugs they initially had on the $3500 estimate and said after test driving it w/ those, they see that a new transmission is needed for $7500.

A thud then a minor vibration no computer warning strong smell of burning oil analog temp gauge going pass the 1/2 point. Had car serviced for this told by dealer no problem with water system. Driving home from dealer analog gauge at 1/2 point just a 2 miles from dealer. Other outstanding recall not addressed in a timely manner over 1 year no information no letter just your website to tell me about that one.

Engine failure at 9,664 miles. Took to dealership and advised coolant leaked into engine resulting in failure and inability to operate vehicle.

Was driving the vehicle going approximately 35-40 miles per hour. Lost all power to the vehicle, no ability to steer or control the vehicle. Once vehicle stopped and after additional inspection at the Ford dealership was informed vehicle had experienced engine failure. First was told it occurred under current belt recall, later told engine failure occurred because of coolant leaking into oil. I was told it is a know problem and recall issue for Ford Escapes and other models with same EcoBoot engines, but that for the EcoSport it has not been recognized as a problem by Ford. Was told that I would need to pay $8816.38 to replace engine. The vehicle had approximately 9600 miles at time of engine failure. I contacted Ford and was told the vehicle was 1-3months outside of buyback timeframes. I was told to take the vehicle to another dealership and they would take care of everything, that has yet to happen.

Vehicle engine stalled while driving on interstate highway, and it went into limb mode. Vehicle seized and was unresponsive and unable to move. It was incredibly hazardous. Vehicle was towed to the nearest Ford dealership. To date, dealership has not provided a rental vehicle and is unresponsive to recall assistance.

Engine failure at 9,667 miles. Coolant leaked into engine per ford. Ford stated known issue with escapes, hasn’t been recalled for escosports…will cost $10k to repair.

Was driving vehicle and lost power. Had vehicle towed to Ford dealership. Received email stating vehicle experienced engine failure. Also received a recall attachment and told the engine and turbo buster needed replaced. Was told it would be covered under warranty. Next day received call from dealership stating there were not going to cover engine under recall and I would need to pay almost $9,000 for a new engine. The vehicle is a 2021 ford ecosport with under 10,000 miles. When I contacted ford corp, they told me varied stories. First rep. Acknowledge the recall and then said it was up to the dealership to honor it. Second time I called ford corp. the rep said that there was no fix and only a work around and that my paying for the engine replacement was a work around the dealerships had come up with. When I reached back out to the dealership, they told me they had spoken with ford and was instructed to complete more diagnostics, which would cost me out of pocket for the diagnostics approximately $1400.00. I contacted another dealership and was told it would be two month before they could even look at it, due to the number of vehicles currently at their dealership waiting for engine replacements. I contacted ford corp again and was told there was a buy back option. I have just been waiting, when I spoke with the rep in the buyback department (9/25/24) she said it would be another 5 days and she would call me again. I asked about rental vehicles, she said that was up to the dealerships or that I could use a rental company like enterprise. I let her know that to rent a vehicle until the first quarter of 2025, when ford is supposed to have a fix for the vehicle would cost me close to, if not over $18,000 in rental fees. She said if she heard of ford starting a program to reimburse rental fees she would let me know. I asked if she would document the expected rental notes in the case.

ENGINE OIL PUMP DRIVE BELT TENSIONER ARM FRACTURED My vehicle has been in the service department since June 30st, following a breakdown during a trip from Odessa, Texas to California. The vehicle malfunctioned in California, approximately a 24-hour drive from our home. Upon investigation, I learned that the part responsible for the breakdown was already subject to a recall. Despite waiting for several days at a hotel near the dealership, I was not provided with a long-term rental. Instead, I was given a Lyft to the nearest airport to continue my trip. I also had to cover the costs of a rental car to return to Texas. Additionally, the faulty part has no estimated delivery date, leaving the vehicle unrepaired for an indefinite period. I foresee potential issues when it comes time to retrieve the vehicle, given the distance involved. Given the extended downtime and the out-of-pocket costs incurred, what are my options for resolving this situation, including rental reimbursement, vehicle pickup, or any other possible recourse?

I started having issues with my 2021 Ford Ecosport the last week of December 2023. My engine completely stalled out [XXX]. I discovered that there was a recall (23s64) on my vehicle and immediately took my car into Elk Grove Ford for recall repairs 1/2/24. I was told that I was too early for the recall and would have to wait between April and August of 2024 for repairs. Ford would not cover the cost of my first few months in a rental due to the "recall being too early" even though my car has been undrivable due to the recall. Now here we are in September, and I am now being told I have to wait for repairs "the first quarter of 2025" meaning Elk Grove Ford would have had my car for over 1 year. This is ridiculous. I have a car note and insurance that I am still responsible for even though I do not have possession of my car, and it is undrivable. I am being told that Ford cannot do anything besides wait for parts which is insane. I was told by service provider Mike at Elk Grove Ford that they have over 20 cars just at their location for the same recall and they are just holding everyone's vehicles until next year! I am a [XXX], and this has been so stressful to all of us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while his wife was driving approximately 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer however, the vehicle was not diagnosed due to parts not being available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

Mileage: 5,000

July 12 my car overheated and shut down in the middle of the highway with no prior indication that there was a problem with my engine. I took it to the dealer the service dept told me it was due to the recall. Then proceeded to tell me that it’s from the cracked cylinder. Upon researching I found out that faulty part can cause over heating and cause cracks. They are currently saying that they aren’t responsible when the service tech told me it was a manufactured defect.

First Responder bought a used 2021 Ford Ecosport. 2 months later car 'died' on the interstate. Towed to dealership. Cams bad, needs $7100.00 engine.

Driving on hwy car states oil pressure low. Car decelerated from 70m to 40m instantly. Made a clanking noise pulled over to check and would not restart.

Ford dealership quote to replace engine $7100.00.

Ford is stating a parts will not be available until early 2025. I almost lost my light driving last night on the highway. The car started slowing down, and making a noise and then started shaking out the blue on the highway and the engine was making a lot of noise. Thank goodness I was able to maneuver my car and not strike a concrete barrier or another vehicle, but I had to pay $200.00 to tow my car home and missed my shift for work. The Low Engine Oil Pressure alert came up on my dashboard, which is related to recall; Campaign: 23S64/23V905. This recall states the vehicle is safe to drive which is a lie. I am still financing this car and it is undriveable. Ford MUST supply a loaner vehicle until the parts come in and/or pay for all Uber/Lyft, grocery delivery fees etc as no one can wait a whole year for parts to come in for Ford not making a safe vehicle in the first place. I also have video of how loud my engine is.

I bought the vehicle six months ago and Ford will not complete the recall: Campaign/NHTSA# 23S64/23V905 Issue Date 2024-01-04 Description On your vehicle, it may be possible for the engine oil pump drive belt tensioner arm to fracture, and separate from the tensioner backing plate, andor the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure. Safety Risk A loss of engine oil pressure can result in engine damage andor seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. Remedy Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge parts and labor. Parts are anticipated to be available 2ND quarter of 2024.

I brought a 2021 Ford Ecosport from Auto Direct in NC, February 2024( was not told about recall until after I signed the contract) and tried to fix the recall on the vehicle when purchased. I called Capital Ford dealership and was told they could not fix the recall until I got the letter. Presently, the vehicle is not working, the part of the recall has went out. It a big frustration issues because I have to keep making a monthly payments while my vehicle is sitting waiting for the manufacturer to decide to fix it. I would like to get out of this vehicle. I would like for the manufacturer to pay off my car so I can purchase another one. I need help.

On [XXX] I was driving on [XXX] towards Ashville, NC at 65 mph. My oil pressure light came on. Within thirty seconds my car had decelerated and come to a complete stop. I was able to roll onto the shoulder. There was no warning. The light had never come on before. I had just had my oil changed the month before. My car was eventually towed to Ken Wilson Ford in Canton, NC. I was told it was the oil tensioner arm and the engine needed to be replace. It is still there. Thankfully there is a dedicated service member that worked for more than eight weeks to get authorization for a rental car. I do not know how long they will allow me to keep that; without it I do not have transportation to and from work. I have talked to Ford Service and they have very concern about my situation. I was told on [XXX] that the parts were not expected until late 2024. Ford has know about this problem for years. It is just recently been declared an official recall. Suddenly there are parts available when they have been fixing this problem at the dealerships since 2018. I know there have been accidents related to this recall. In my case I was lucky there was no one in the lane next to me and I was able to coast to the shoulder. I have still not received a recall letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine oil pump belt tensioner is damaged, which caused me to be unable to drive the car and have difficulty braking. There is a recall for this part and no available repair.

The low oil pressure light came on and within minutes the engine completely stalled and multiple check engine codes came up. Lost all control of the vehicle. It is currently at the dealer and needs a whole new engine. It has been inspected by the technicians at the dealership. This all happened within minutes of the light coming on. The technician stated the oil pump belt was damaged and came apart resulting in a whole new engine being needed. Ford sent the recall notice in Feb 2024 and the part is still not available. They are refusing to pay for the new engine up front.

I have had nothing but problems with this car. It only had 36 miles on the car & dealership (Frederick Ford,Seaford de) classified it as used. The car wouldn’t start, had to call roadside assistance. After waiting the car decided to start. Going down road car kept cutting off & on and losing power. Everyone it lost power I had to try and pull over. What if there was nowhere to pull over and it just cut off in the road?!?! The dealership has been a total nightmare . I tried to exchange car & the sales manager was [XXX]. And was yelling he wouldn’t be able to sell a messed up vehicle. After complaining to Ford all I got was an extensive warranty with free oil changes. That’s it. I have records of all my car problems . My car has only a little over 15,000 miles cause I scared of driving it. I go back and forth to work that’s about it. I have 9 times my car has messed up from 04/2021-to 10/2022. 1x -[XXX] 3x- [XXX] 4x- [XXX] 1x- [XXX] Now There a recall on a car I haven’t even driven over 15,000 miles?!?!? Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is the second time this has happened resulting in loss of my reliable transportation to/work, major repair while still in warrenty, WITHOUT vehicle loaner, rental or replacement during that time. I was again at the top of a steep hill- this time heading onto the highway- but midway into one of the busiest intersections in town. I heard a loud sound followed by mechanical spinning/winding when I try to accelerate on the green light. When I tried to drive or remove my food from the break, my car went backward down the hill and into oncoming traffic. Restarting my car didn’t help as park and drive didn’t engage. The only control I now had was the steering wheel and brake system. There were no warning signs before, during or after the ordeal. I’m not certain my lighting system worked on the outside of my vehicle as cars continued to approach the line I was in to turn left despite my hazard lights. My lights and electrical system did however work internally. I called Ford’s roadside helpline and told them I was trapped on a hill with limited control, with piles of cars behind me and I was afraid my brakes were also at risk of failing. I emphasized the emergency I was in. However, Ford Roadside was only allowed to dispatched a tow truck from 73 minutes away because the company located just 10 minutes away was not in contract with them. I also called the police to assist with traffic build up behind me as I was blocking traffic and in serious danger because I couldn’t exit the car without it rolling. I also called the out of contract tow company and paid the $200 out of pocket. I spent over an hour holding my foot on the break before help arrived.

The contact's son owns a 2021 Ford EcoSport. The contact stated that while her son was driving approximately 50 MPH, the check oil and an unknown warning light illuminated. Additionally, the contact stated that the vehicle hesitated, and stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that an unknown part needed to be replaced due to oil not getting to the engine. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

The engine oil pump malfunctioned and Astro Ford in Diberville refused to fix it or replace it. They tried to sell me another car. He even said he knew exactly what it was before looking at my car. He said he has seen it alot. I had 66053 miles on it. NO problems or issues leading up to engine blowing.

engine failed due low engine oil pressure not getting oil pressure for an extensive amount of time. low oil pressure caused the rod bearing to fail causing internal engine failure. I was driving on the freeway going on 65mile per hour when I have loss the control of the vehicle i almost died thank god there was not near other vehicles

Engine making rumbling noise and losing oil pressure, shop at dealership said the car was not drivable, and to leave at shop, however they didn’t offer a loaner car to drive, need to work and can’t afford a rental until these repairs are made

I brought a Ford Ecosport S from Auction Direct on or about February 7, 2024, Raleigh NC. In the mist of purchasing, they informed me there is a recall on this vehicle. I've since then been trying to get my vehicle fix. It's started to make noise and rub and I don't want the problem to get worst. I have brought the part through Capital Ford, Raleigh NC, but they said I need the recall letter in order for them to fix it. Please can you help me out by sending this letter? I brought a Ford Ecosport S from Auction Direct on or about [XXX] Raleigh NC. In the midst of purchasing, they informed me there is a recall on this vehicle. I've since then been trying to get my vehicle fixed. It's started to make noise and rub and I don't want the problem to get worst. I have brought the part through Capital Ford, Raleigh NC, but they said I need the recall letter in order for them to fix it. Please can you help me out by sending this letter? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EcoSport. Lease [XXX]. Car broke down at 6900 miles [XXX], was fixed and broke down again at 10,300 miles ([XXX]-towed to North Brothers Ford. same problem. (oil pump and engine issues). Apparently a fix won't be available until 2nd quarter in 2024, probably looking at June. I've been told that I cannot be given a loaner until the car is torn down and checked out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford EcoSport. The contact stated while driving 55 MPH, the low oil pressure warning light illuminated. The contact veered to the side of the road and contacted her son. The contact's son inspected the oil pump and oil filter but could not determine the cause of the failure. The contact then drove to the residence; however, while attempting to pull into the driveway, the power steering and the brakes failed to function as needed. The vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer advised the contact to repair the vehicle at her own expense, and she might be reimbursed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 87,000.

Mileage: 87,000

The engine of my Ford 2021 Ecosport seized at 73k miles while driving - accelerating from a stoplight. The dealership has diagnosed it as a cracked cylinder head and quoted $8,000 to fix. The dealership had taken no responsibility for faulty parts/design. These engines are not safe and should not be on the road. Fors has since issued a recall for the oil pump, but the damage to my vehicle has already been done.

Was made aware of this recall on this car. Was told no remedy not available. Not my car has suffered the effects of it loss of oil pressure and don’t have any transportation because of it and says they won’t have it fixed until second quarter 2025 nothing offered to get me from point a or b

Engine failure -- on 12/2/23 while driving the vehicle it shut off less than 2 minutes after I heard what sounded like a belt breakage on the car. The car would not start again. My safety was put at risk because I was driving on a busy street and the speed limit was 50mph. 1 day prior, the car slowed to about 40 mph or less after the engine light came on Then the wrench icon came on. I could not drive on the highway so I took the side streets to and from work. I started getting oil pressure warnings about 2 weeks prior but I just had my oil change done in October 2023. I did not know that I was getting warning messages until I looked at the FordPass app on 12/2/23 and saw several messages starting from 10/6/23 at 9:15am. The first message states " powertrain malfunction/reduced power" and another received on 10/6/23 at 11:48am states "Service Engine Soon Warning - The engine control system has detected that the turbocharger/supercharger is outputting lower boost then expected. Diesel equipped vehicles may indicate that the vehicle is operating in derate mode and may experience a loss of power." Another on 11/28/23 states "Charge System Fault Indicates that there is a 12V charging system fault". 11/29 1:09pm Service Engine Soon The powertrain control system has detected the system power supply voltage is lower than desired". Plus several other messages. I had the car towed to the Ford Dealership in Victorville and was told by the Service Advisor that the engine and turbo needs to be replaced. She said that the oil pump drive belt broke. I asked how this happens and she said the tech does not know but he does know that the turbo is consequential damage due to drive belt damage. I have also noticed that the gas mileage has significantly decreased over the past year or so. Also the brakes squeak when I put the car in reverse - this happened the day I drove the car off of the lot and the Ford rep said it was no big deal. There are other minor issues also.

While driving on the highway a “Low Engine Oil Pressure” came up on the screen repeatedly. We immediately pulled off the highway before the vehicle started becoming jerky/shaky while running. We attempted to add oil thinking that might be issue but when we went to run the car again it became harder to start up. The car was towed to a nearby mechanic shop where the diagnostic assessment came back saying that the oil pump is broken. The vehicle could not be repaired at their shop at needed to be re-towed specifically to a Ford dealership. The representative did tell us that this issue has been popping up more and more with ford ecosports. Had we continued to run the car any longer could have resulted in serious damage and ultimately failure of the engine, which could have had severe consequence such as losing control and crashing. Prior to the warning coming on there was zero indication that something may have been wrong- I drive quite a lot for work and throughout the week everything felt normal.

A low engine oil pressure notification popped up on my screen while driving on the interstate and then my car slowly stopped letting me accelerate over 65 mph. I had to get to the nearest exist because the car felt as if it was losing power. The car is now at a dealership waiting to be checked out. Nothing showed before this message and it came suddenly on Tuesday 12.12.23

Sudden loss of engine power and the loss of oil pressure indicator came on.

Engine oil pump failure

Check engine light came on at 24k miles. Alert on Ford Pass app said the engine wasn't heating up to operating temperature fast enough. Had a second Alert come up the next time I drove the car saying there was an electrical issue in the vehicle causing anti lock breaks and other important driver assistance features to not work including traction control.

Several times now my engine has shut off while driving and in the middle of coming to a stop. Luckily my breaks still worked with the vehicle shut down. I'd have to put in park and manually restart the vehicle to continue driving. This is something that puts myself and others on the road at risk.

I was driving my Ecosport when suddenly we heard a ding and a warning came on stating “low engine oil pressure”. We pulled over immediately, was advised by our dealer to not drive it. Our vehicle was towed to a dealership as we were out of state and got a call two days after stating our engine needed to be replaced due to something with the oil. I was never given an exact reason what happened to the engine to cause needing a new one. This occurred at 66,000 (roughly) miles. We have an extended warranty however are fighting to have this issue covered.

The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle failed to accelerate above 65 MPH. The check engine warning light and wrench symbol warning were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the hose and gasket on the turbocharger needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer but was not diagnosed because there was a hole in the engine. The vehicle was not repaired. While driving, the no oil pressure message was displayed. There was oil on the highway. The vehicle was taken to an independent mechanic, who stated that the failure was due to the engine and oil pressure. The manufacturer was not contacted. The failure mileage was approximately 58,000.

Mileage: 58,000

Engine failure on a 2021 model had to replace engine with only 66,000 miles on a new car.

The contact owns a 2021 Ford EcoSport. The contact stated while driving approximately 40 MPH, there was an abnormal sound coming from underneath the vehicle like there was metal striking the under carriage. The contact stated no warning light was illuminated. The contact drove the vehicle to an independent mechanic and was informed that the oil pump and turbo charger needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The contact researched online and became aware of an open investigation: PE2301 (Oil Pump Failure). The failure mileage was approximately 60,000.

Mileage: 60,000

Was driving 40mph and car stalled.no engin light came on A message came up said put car in park and restart.it also happened backing out of my driveway I bought this car 7 months ago.took it to the dealership they test drove it and said it didn't happen. I said it doesn't always but 2 times now.told them to keep it and do diagnosis on it Very dangerous problem.i Haven't heard from them yet They are very busy now.that was 3 days ago.august 21st. They need a recall.hope they don't wait for someone to get injured Florida Daytona beach

Got in the car to leave work and after driving for 5 minutes the car stalled and showed the oil and check engine light. Took the car to the dealer and was told code P0012 and P0014 were present with metal contamination in oil. This car has been maintained well at the dealer every step of the way since we purchased it. Dealer claims the entire engine needs to be replaced due to a failed oil pump causing bearing failure. This is at 75,000 Miles. Fords standard warranty is 36,000 miles, now I guess we all know why. There is no solution to this other than to RECALL these engines and fix what Ford knew they weren't ready to produce by rushing to put these cars together with faulty products. Seems like they are building cars to last every couple of years, a similar issue happened with our 2017 Escape.

The contact owns a 2021 Ford Ecosport. The contact stated that while driving at 55 MPH, the low-pressure oil message appeared on the instrument panel. The contact pulled the vehicle off to the shoulder of the highway and had the vehicle towed to the dealer. Once at the dealer, a diagnostic test was performed and showed that the oil pump and the oil pump belt had malfunctioned, which resulted in engine damage. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,539.

Mileage: 60,539

My vehicle has the 4 cylinder (non eco boost) engine. It started having an emissions system fault which has been causing exhaust and fuel fumes to not only be very strong under the hood, but has become very strong inside the cab when the climate control is on. Since this started, my wife and I have been experiencing headaches, extreme lethargy, nausea and agitation that typicality resolves after leaving the windows down or completely leaving the vehicle altogether. Filling the fuel tank causes the vehicle to barely start and fumes become overbearingly noticeable directly after.