2010 FORD EDGE Power Train Problems

Just bought used 12/4/23 from private party. Transmission fluid leaking on exhaust pipe, seen and documented by tech at Kendall Ford Anchorage, AK. Vehicle was brought in for Transmission and Engine Oil Service 91,000 approximate. Seems to coming from rear of transmission, where shaft goes in. Leaks on hot exhaust, burns and smoke comes in heater vent, Can see some smoke coming up from under hood when parked and smell burning fluid when outside. The leak is not excessive, as im watching the transmission fluid level. But my wife is now afraid of a fire. This seems to be an on going problem with the Ford Edge and other vehicles. Please help resolve this, we cant afford a repair of this large amount from what ive read for repair. Thank you, [XXX] & [XXX] Kenai, AK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine check engine light come on and off. Transmission slipping in second gear. Took it to the local dealership for diagnostic. Was told that the torque convertor needed replacing. Had the convertor replaced but did not solve the problem.

The contact owns a 2010 Ford edge. The contacts stated that after shifting into reverse(R), the gear shifter remained stuck in reverse(R). There was no warning light illuminated. The contact turned off and restarted the vehicle several times until the gear shifter responded as needed. The contact stated that the failure had been reoccurring. The vehicle was taken to the local dealer, where it was diagnosed that an unknown part needed to be replaced; however, the part was discontinued. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,693.

Mileage: 233,693

The contact owns a 2010 Ford Edge. The contact stated that the gear shifter seized and the vehicle was difficult to shift into gear. The contact stated that the gear shift indicator showed that the vehicle was in park(P) however, the transmission was in reverse(R). The contact also stated that the parking brake was inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a fractured shifter cable. The failure recurred recently and the vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.

Mileage: 144,000

The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds, the accelerator pedal was depressed and the vehicle made an abnormal clanging sound, jerked, and hesitated to respond. There was no warning light illuminated. The contact also stated that the vehicle would fail to reverse upon placing the gear shifter reverse. The vehicle was towed to an independent mechanic where the failure was diagnosed as a defective transfer case. The dealer was notified of the failure and informed the contact that his VIN was not subjected to a recall for the transmission. The manufacturer was also notified of the failure and referred the contact to the NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2010 Ford Edge. The contact stated that while driving at 35 MPH, she heard an abnormal whining sound coming from the front of the vehicle and she noticed a strong abnormal odor. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that the 4WD differential transfer unit had failed and was leaking fluid. The dealer advised the contact that the failure was unserviceable and the entire transfer unit needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under an unknown contract. The contact contacted other unknown dealers who also advised her the failure was unserviceable and the entire transfer unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 111,500.

Mileage: 111,500

HARD, CLUNKING NOISE/VIBRATION/IMPACT WHEN STARTING VEHICLE, SHIFTING FROM PARK TO REVERSE, REVERSE TO PARK, REVERSE TO DRIVE, DRIVE TO REVERSE, PARK TO DRIVE, AND DRIVE TO PARK. TRANSMISSION SHIFTS VIOLENTLY. LOSE SPEED AT HIGHWAY SPEED. ODOMETER AND SPEEDOMETER GO BLANK, NO DISPLAY. LOSS OF POWER AND SPEED. HUGE SAFETY HAZARD. SO MANY COMPLAINTS ONLINE FOUND WITHIN 10 MINUTES OF SEARCH.

Mileage: 180,000

THE VEHICLE STOP WITHOUT ANY WARNING LIGHT AND WOULD NOT GET ANY ACCELERATION ONCE STEPPING ON THE GAS. I. TOOK IT TO FORD AND THEY SAID IT. IS THE ELECTRONIC THROTTLE BODY.. I

Mileage: 10,800

ACCORDING TO A FORD DEALERSHIP THE PTU (POWER TRANSFER UNIT) ON MY EDGE NEEDS TO BE REPLACED. PROBLEM IS THAT FORD HAS KNOWN ABOUT THIS FOR 10 YEARS. THIS ISSUE AFFECTS MODEL YEARS 2007 THROUGH 2017. IS THERE ANYTHING THAT CAN BE DONE FROM A RECALL PERSPECTIVE? I WAS ADVISED NOT TO DRIVE WITH THIS CONDITION. I BECAME AWARE OF THE ISSUE WHILE DRIVING AROUND TOWN AND ON THE EXPRESSWAY. SIGNIFICANT VIBRATION, GRINDING, AND HIGHER PITCH SOUND WHILE IN MOTION.

Mileage: 96,000

FROM BOTH A STOP OR AFTER SLOWING DOWN AND UPON ACCILERATION, THE TRANSMISSION WILL SLIP AND THEN CATCH REAL HARD. IT DOES IT WHEN I START FROM A STOPPED POSITION AND IT ALSO DOES IT WHEN I SLOW DOWN FOR TRAFFIC ON THE FREEWAY THEN TRY TO GET BACK UP TO SPEED. WHEN IT CATCHES IT FEELS LIKE THE CAR HAS BEEN HIT HARD FROM THE REAR. THIS IS NOT DURING A FAST START OR FAST ACCILERATION, IT IS FROM JUST NORMAL DRIVING, KEEPING UP WITH NORMAL TRAFFIC. IT HAS HAPPENED ON MANY OCCASIONS AND IS NOT CONSISTANT WITH WHEN IT HAPPENS. IT HAPPENS ONLY WHEN THE CAR IS MOVING AND HAPPENS BOTH IN TOWN, ON HIGHWAYS AND FREEWAYS. IT HAS HAPPENED AT ALL SPEEDS AND IN ALL WEATHER. IT CAUSES A LOT OF FEAR AND I CAN SEE ME HITTING THE BRAKES SOMETIME WHICH COULD ACTUALLY CAUSE SOMEONE TO RUN INTO ME AS A RESULT. THIS IS NOT NORMAL AND WHEN I HAD IT CHECKED BY THE DEALERSHIP THEY SAID THE TRANSMISSION IS STARTING TO SLIP. THIS IS NOT A NORMAL SLIP OF THE TRANSMISSION, IT IS A COMPLETE LOSS OF OPERATION THEN CATCHING AND SLAMMING THE GEARS CAUSING THE VEHICLE TO JUMP FORWARD. I AM CERTAIN THAT THE TRANSMISSION IS BEING DAMAGED WITH EACH OCCURRANCE. I WANT TO EMPHASIZE THAT THIS HAPPENS UNDER NORMAL CONDITIONS, DRIVING SANELY, NOT HOT RODDING OR FAST ACCILERATION. IT IS JUST DRIVING DOWN THE ROAD WITH NORMAL TRAFFIC. IT HAS HAPPENED MANY TIMES AND I AM ALWAYS ON THE ALERT FOR IT SO IF IT STARTS I MIGHT BE ABLE TO TAKE MY FOOT OFF THE GAS BEFORE IT WINDS UP TO HIGH TO MINIMIZE THE SLAMMING OF THE GEARS. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR WITH 105K MILES ON IT THE CAR HAS 245K NOW

Mileage: 105

2010 FORD EDGE AWD TRANSFER CASE JUST FAILED 01/30/19 APPROX. 85,000 MILES. WE HAVE HAD ALL OIL SERVICE DONE AT FORD DEALER. THEY ADVERTISE THEY CHECK AND TOP OFF ALL FLUIDS I GUESS THEY MISSED A FEW. WE JUST HAD IT TO THE DEALER PRIOR TO OUR WARRANTY ENDING IN NOVEMBER 2018 FOR ENGINE OIL LEAK AND OTHER ITEMS TO BE REPAIRED. IF THIS HAS BEEN A PROBLEM THAT FORD HAS BEEN AWARE OF WHY WEREN'T THE DEALERS AT LEAST NOTIFIED TO INSPECT AND CHECK THE FLUID IN TRANSFER CASE. IS FORD GOING TO CORRECT THIS PROBLEM OR LIKE EVERYONE ELSE AND MYSELF I WILL BE STUCK WITH A REPAIR BILL OF $2500.00 - $3500.00 THIS IS NOT WRIGHT FORD HAS KNOWN ABOUT THIS FOR QUITE SOME TIME.

Mileage: 85,000

TOOK CAR IN JUST TO HAVE TIRES CHANGED AND AFTER I LEFT VEHICLE SMELLED LIKE SOMETHING WAS BURNING AS WELL AS A HOWLING NOISE WHEN I WENT UP THE HIGHWAY. ON TOP OF ALL THIS IT HAD A DRAG WHICH DAILY HAD GOTTEN WORSE. BROUGHT CAR BACK TO WHERE I HAD THE TIRES PUT ON AND THEY SAID THINGS DO GO WHEN YOU PUT SOMETHING NEW ON CAR. THEY CHECK THE CAR AND SAID I NEED INNER AND OUTER TIE RODS. THEY DO THE WORK, NEVER TEST DROVE THE CAR AND I LEAVE HAVING THE SAME PROBLEM. I BRING IT BACK IMMEDIATELY AND NOW THEY SAY, "YOUR TRANNY IS WHINING SO TAKE IT TO A TRANSMISSION PLACE. MAYBE YOUR PUMP ISN'T WORKING IN TRANNY." I TAKE IT TO A TRANSMISSION PLACE AND THEY DIAGNOSE IT. THE POWER TRANSFER CASE IS SHOT!! CAN'T EVEN FIX IT, GEARS ARE ALL BURNT OUT ETC, NEEDS A NEW ONE TO THE TUNE OF $1900.00. THIS CAR JUST TURNED 70,000 MILES. I WENT ON COMPUTER AND COULDN'T BELIEVE THE INFO I GOT AS FAR AS THIS HAPPENING TO SO MANY PPL. SAME MAKE AND MODEL, SOME ONLY HAD 50,000 MILES ON THEIR CAR. UNBELIEVABLE, NO RECALL, AND FORD HAS KNOWN ABOUT THIS PROBLEM FOR AT LEAST 8 YRS.? THEY INSTALLED THIS CASE RIGHT NEXT TO EXHAUST WHICH GETS HOT AND EVAPORATES THE FLUID IN THIS CASE. FLUID THAT IS SUPPOSE TO BE FOREVER FOR THE LIFE OF THE CAR. NO PLUG IN THESE BOXES SO NO ONE...EVEN YOUR MECHANIC WOULDN'T BE CHECKING IT'S FLUID. ALL THESE COMPLAINTS, FORD KNOWS ABOUT THIS ISSUE BECAUSE THEY HAVE SINCE CHANGE THE POWER TRANSFER CASES AND EVERYONE WITH THESE VEHICLES ARE STUCK WITH AN OUTRAGEOUS BILL!!! WE NEED A CLASS ACTION SUIT STARTED OVER THIS WHICH I'LL BE CHECKING INTO. SHAME ON YOU FORD. I BOUGHT THIS VEHICLE BECAUSE IT WAS NAMED ONE OF THE SAFEST TO DRIVE BUT I'LL TELL YA, NO MORE FORDS FOR ME!!!

Mileage: 70,000

CAR WILL NOT MOVE BEFORE IT WARMS UP IS THIS A PROBLEM. I PUT IT IN GEAR AND NOTHING HAPPENS

THE POWER TRANSMISSION UNIT (PTU) IS FAILING SINCE THERE'S NO DRAIN PLUG IN IT. SAME MODEL CAR IN POLICE DEPARTMENT AND MIDDLE EAST ASIA GET THE PTU WITH DRAIN PLUG AND A COOLING SYSTEM!

Mileage: 80,000

HEARING A "COINS IN A CAN " SOUND COMING FROM THE CAR AS YOU ARE DRIVING IT. FOUND OUT IT TO BE THE POWER TRANSFER UNIT. IN DOING SOME RESEARCH ON THIS, IT LOOKS LIKE THERE ARE THOUSANDS OF PEOPLE WHO HAVE COMPLAINED AND REPORTED THIS SAME ISSUE. I WOULD LIKE TO KNOW WHY THERE WASN'T A RECALL CREATED FOR THIS ISSUE AND REPLACEMENT AS THIS IS A COSTLY $2000 PART. NOT COST EFFECTIVE FOR OUR CARS THAT ARE OLDER AND AREN'T WORTH BUT $5000 MAYBE.

Mileage: 135,000

FORD EDGE IS HAVING A MULTI YEAR PROBLEM WITH THE AWD PTU (POWER TRANSFER UNIT)...FORD SAYS THAT THE FLUID IN THE PTU IS A LIFETIME FLUID, MEANING IT DOESN'T EVER HAVE TO BE CHANGED...IT DOES NOT EVEN HAVE A DRAIN PLUG...BUT IT IS INSTALLED VERY CLOSE TO THE EXHAUST SYSTEM, WHICH OVERHEATS THE FLUID EVERY TIME IT IS DRIVEN...EVENTUALLY THE FLUID TURNS TO A SOLID GREASE LIKE GUNK THAT WEARS DOWN THE GEARS AND BEARINGS AND MECHANICS SAY CAN EVEN LOCK UP THE DRIVE SYSTEM, CAUSING AN ACCIDENT. INSTEAD OF A $75 LUBE JOB TO REPLACE THE GEAR FLUID, REPLACING THE PTU COSTS ANYWHERE FROM $1500 TO SEVERAL THOUSAND DOLLARS. MY FORD EDGE PTU JUST WENT BAD AND I'M NOW FINDING OUT THAT THOUSANDS OF EDGE OWNERS ARE BEING FACED WITH THIS DILEMMA ALSO...I STARTED TO HEAR THE GEARS GRINDING WHEN GOING INTO A TURN AND EVENTUALLY THERE WAS A CONSTANT GRINDING NOISE EVEN WHILE GOING FORWARD

Mileage: 94,000

ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK WHICH FINALLY STOPPED MY VEHICLE. DURING THIS ENTIRE EPISODE, I WAS UNABLE TO GET CONTROL OF MY VEHICLE AT NO POINT WAS I ABLE TO USE MY BRAKES AS THEY DID NOT RESPOND. ALF THIS OCCURRED IN A SMALL COMMERCIAL PARKING LOT AND ALL VEHICLES INVOLVED WERE STATIONARY EXCEPT MINE.

Mileage: 197,000

2010 FORD EDGE TRASMISSION. AFTER DRIVING AT HIGHWAY SPEEDS FOR ABOUT AN HOUR AND THEN COME TO A STOP. WHEN YOU START TO GO AGAIN THE TRANSMISSION FEELS LIKE IT GOES TO NEUTRAL AND THEN SLAMS INTO DRIVE. SOMETIMES IT TAKES LESS THAN A SECOND TO CORRECT ITSELF AND SOMETIMES ITS 2-3 SECONDS BEFORE IT GOES. IT HAS HAPPEND ALMOST EVERY TIME WE DRIVE AT HIGHWAY SPEEDS. DEALER CANNOT REPLICATE THE ISSUE.

Mileage: 119,543

POWER TRANSFER UNIT IS LEAKING. I SEE THROUGH RESEARCH AND TALKING WITH DEALERS THEY REPLACE A LOT OF THESE PTU'S. REPLACEMENT WITH PARTS AND LABOR IS $1,800.

TL* THE CONTACT OWNED A 2010 FORD EDGE. WHILE STATIONARY, THE VEHICLE WAS IN THE REVERSE POSITION AND THE KEYS WERE REMOVED FROM THE VEHICLE; HOWEVER, THE VEHICLE ROLLED BACKWARDS INTO A POND. THE VEHICLE WAS TOWED FROM THE POND TO THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE, CAUSING THE CONTACT TO COME TO AN ABRUPT STOP. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND THE CONTACT HAD TO DOWNSHIFT. WHILE ATTEMPTING TO SHIFT INTO DRIVE, THE GEAR SHIFT BECAME STUCK. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TRANSFER CASE WAS REPLACED; HOWEVER, THE VEHICLE REMAINED IN THE DEALER'S POSSESSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

WHEN PULLING AWAY FROM A DEAD STOP ,THE TRANSMISSION WILL OCCASIONALLY NOT ENGAGE WHICH FEELS LIKE IT IS GOING INTO A "NEUTRAL" FEELING AND THEN WILL BANG INTO GEAR . IT ALSO FEELS LIKE THE TRANSMISSION WILL SLIP OUT GEAR AND THEN REENGAGE WHILE AT HIGHWAY SPEEDS. LAST THE ACCELERATION IS NOT THERE WHEN MERGING INTO HIGHWAY SPEEDS OR JUST ACCELERATING ,THE GAS PEDDLE IS PUSHED BUT THE CAR WILL NOT ACCELERATE CAUSING A RISKY SITUATION WHEN TRAFFIC IS BEARING DOWN ON YOU AND YOU CAN NOT GET SAFELY UP TO HIGHWAY SPEEDS.

Mileage: 46,311

DEC 17,2016 A SEVERE JERKING WHILE DRIVING ON A VILLAGE MAIN ST. WRENCH LIGHT CAME ON. I STOPPED CAR, GOT CAR MANUAL, SAW THAT IT WAS POWER TRAIN PROBLEM. I BEGAN GOOGLING AND WILL SEE MY MECHANIC ON MONDAY. THE FIRST TIME THIS HAPPENED ABOUT 3WKS AGO I LOST DRIVING POWER AND DROVE MY WIFE TO WORK ON IDLE POWER. WHEN I GOT HOME I SHUT OFF CAR AND STARTED AGAIN AND IT WORKED OK (EXCEPT FOR MILD JERKING) UNTIL NOW (3WKS LATER). MY MECHANIC SAID (AFTER 1ST INCIDENT) THAT IT WAS A THROTTLE PROBLEM, ALTHOUGH HE FOUND NO CODE ERROR. MY WIFE AND I LOVE THIS CAR AND SO DO OUR LITTLE NIECE AND NEPHEW, BUT IT IS AN ACCIDENT WAITING TO HAPPEN. WE JUST GOT BACK FROM TEXAS (4000 MI) BEFORE ALL THIS HAPPENED AND EVERYTHING WAS FINE. MY NEXT STEP WILL BE TO WRITE TO OUR AUTHORITIES BECAUSE THIS SEEMS TO BE A DANGEROUS NATIONAL PROBLEM. ALL THOSE AFFECTED SHOULD DO THE SAME.

Mileage: 80,000

TRANSMISSION JUST STOPS SHIFTING WONT ACCELERATE A BUNCH OF WARNING LIGHTS COME ON IN MOTION ON HIGHWAY AND CITY STREETS HAS HAPPENED A BUNCH OF TIMES

Mileage: 50,000

2010 EDGE 24,000 MILES ONLY, FOR A MONTH FEELING SICK, HEADACHES DUE TO SMELLING FUMES INSIDE EDGE, SMELLED LIKE PROPANE GAS, SMELLED MORE WITH STOPPED. THEY FOUND LEAK AT PTO, BURNT AND OOZING GOO, COST TO REPLACE $1436.00, NEVER HEARD OF THIS IN MY LIFE THIS IS A HEALTH RISK TO MYSELF AND FAMILY, TOLD ALSO THAT THE TIE-RODS AND FRONT BRAKES AND ROTORSWORN OUT WHICH COULD CAUSE A FATAL ACCIDENT. HOW CAN THIS BE HAPPENING ON A 5 YR OLD CAR THIS LOW MILES I HAVE TO FILE A SECOND REPORT ON THE DRY ROTTED TIRES 08 TIRES ON A 2010 NEW CAR CAN SOME ONE EXPLAIN THIS

Mileage: 24,000

CAR HAS HAD A "DRAGGING" FEELING. HAS BEEN MAKING INTERMITTENT NOISE BUT UNABLE TO IDENTIFY PROBLEM. FINALLY HAD A DIAGNOSIS OF PTU FAILURE TO THE TUNE OF $2000.00. MY LAST "MADE IN USA" CAR. HERE I COME HONDA.

Mileage: 82,000

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS VIOLENTLY DEPRESSED IN ORDER FOR THE VEHICLE TO INCREASE IN SPEED. IN ADDITION, THE VEHICLE HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

I WAS DRIVING UP HILL AT 40MPH, I FIRST NOTICED MY RPMS DROPPING, THEN MY SPEED. CAME HOME AND CALLED DEALERSHIP, AS MY VEHICLE IS UNDER WARRANTY, CAR WAS TOWED TO FAIRFIELD FORD. THEY CALLED LATER TO TELL ME IT WAS THE THROTTLE BODY ASSEMBLY AND HE TOOK IT APART AND CLEANED IT. HE SAID AT THIS TIME, IT WAS FINE. OF COURSE, THIS WAS THE ONE THING NOT COVERED BY THE EXTENDED WARRANTY. WITHIN 2 WEEKS, THE SAME THING HAPPENED AGAIN. IT WAS INTERMITTENT. SO I HAD MY MECHANIC REPLACE THE PART. *TR

Mileage: 74,231

FOUND A TRANSMISSION LEAK ON THE FLOOR OF GARAGE. TOOK TO LOCAL TRANSMISSION MECHANIC WHERE HE DETERMINED THAT THE POWER TRANSFER UNIT REQUIRED TO BE REPLACED. AFTER A REVIEW OF THE INTERNET, FOUND THIS TO BE A PROBLEMATIC ISSUE WITH THE FORD EDGE. COMMUNICATED WITH FORD, HOWEVER NO ASSISTANCE ON MY $1,569.91 COST WAS PROVIDED ...UPDATED 03/31/15 *BF *TR

Mileage: 88,384

VEHICLE DEVELOPED A CLANKING / CLUNKING SOUND. FELT LIKE IT WAS DRAGGING SOMETHING VERY HEAVY, AUTOMATIC TRANSMISSION SHIFT POINTS SEEMED TO BE DELAYED AND SHIFTING TO A HIGHER GEAR HAPPENED AT A VERY HIGH RPM. STOPPED VEHICLE AND TURNED IT OFF. NOISES WENT AWAY AFTER RESTARTING, BUT ACCELERATION WAS VERY SLUGGISH AND IT DIDN'T SHIFT TO A HIGHER GEAR UNTIL A VERY HIGH RPM, THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR. TOOK IT TO A REPAIR SHOP AND IT WAS TEST DRIVEN AND PUT ON THE LIFT. CHECKED FOR ANY MALFUNCTION CODES. THE MECHANIC COULD FIND NOTHING WRONG. THIS HAS HAPPENED TWICE. *TR

Mileage: 68,000

#1) THIS VEHICLE WAS PURCHASED BRAND NEW IN 2010 AND FROM THE BEGINNING WHEN I PRESS ON THE ACCELERATOR PEDAL THE CAR WILL SOMETIMES JUST GOES INTO A DEAD MODE AND DOES NOTHING FOR A FEW SECONDS. IF I TRY TO ACCELERATE AND THE CAR DOESN'T REACT I SOMETIMES HAVE TO MASH ON THE PEDAL TO GET THE CAR TO GO. THIS HAS PROVEN TO BE A VERY SERIOUS PROBLEM WHEN I HAVE TO MERGE OR TURN QUICKLY OUT OF A SIDE STREET OF THROUGH AN INTERSECTION IN A QUICK MANNER. ITS AS IF THE CAR HAS A HICCUP OR SOME TYPE OF DELAY FROM PEDAL TO MOTOR? #2) ON ANOTHER NOTE THAT HAS TO DO WITH DASHBOARD DESIGN ,WHEN I TURN ON MY TURN SIGNALS THE HIGH BEAM WILL SOMETIMES ENGAGE BECAUSE THE HIGH BEAM SWITCH AND THE TURN SIGNAL SWITCH ARE ON THE SAME ARM AND THE HIGH BEAM IS DESIGNED TO BE PUSHED FORWARD INSTEAD OF THE TRADITIONAL PULLED TOWARD YOU TO ACTIVATE.THIS PUSHING MOTION IS CONSISTENT WITH MY HAND REACHING TOWARD THE TURN SIGNAL IN A FORWARD MOTION. THIS OCCURRENCE IS SOMETIMES MISTAKEN FOR AGGRESSIVE BEHAVIOR OR AN ANNOYANCE TO ONCOMING TRAFFIC. *JS

Mileage: 300

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF VEHICLE. THE FORCE CAUSED THE CONTACT'S VEHICLE TO ABNORMALLY ACCELERATE APPROXIMATELY ONE-HALF A MILE AND CRASH INTO THE REAR OF A THIRD VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

I WAS ATTEMPTING TO PARK ON A STEEP INCLINE IN SAN FRANCISCO ON A RAINY DAY, BECAUSE I WAS AWARE THAT MY VEHICLE TENDS TO ROLL BACKWARDS UPON RELEASING THE BRAKE (EVEN WHEN IN DRIVE), I DECIDED TO NOT PARK IN THAT SPOT AND WAS VERY CAREFUL TO SHIFT INTO DRIVE AND GUN THE GAS SO THE CAR WOULD MOVE FORWARD AND NOT ROLL BACK INTO ANYTHING BEHIND ME. I HAD SUCCESSFULLY USED THIS TECHNIQUE BEFORE, BUT THIS TIME GUNNING THE GAS STILL RESULTED IN MY ROLLING BACKWARDS AND CAUSED A COLLISION. AFTER THE COLLISION, REAPPLYING THE GAS MADE THE CAR MOVE FORWARD, BUT NOW THE DAMAGE WAS DONE. I DO NOT KNOW IF THIS IS A GEAR SELECTOR PROBLEM, AN ISSUE WITH THE CAR IN THE GREAT DEAL IT ROLLS BACK ON HILLS, OR A COMBINATION OF BOTH, BUT THIS IS DEFINITELY A SAFETY ISSUE AND WAS NOT BROUGHT TO OUR ATTENTION WHEN PURCHASING THE VEHICLE OR IN ANY OF THE SAFETY INFORMATION WE READ TO DATE ESPECIALLY CONSIDERING THE HILLY ENVIRONMENT IN THE BAY AREA. IF THE VEHICLE HAD A MANUAL 4WD SELECTOR LIKE MY OLD FORD RANGER DID, SWITCHING THIS ON WOULD RESOLVE THIS ISSUE ON HILLS, AND ALLOWING IT TO BE SHUT OFF DURING NORMAL DRIVES WOULD STILL RESERVE THE FUEL ECONOMY THAT FORD WAS GOING FOR WITH THIS MODEL. *TR

Mileage: 27,020

CPSC: I1410473A. 2010 FORD EDGE. CONSUMER STATED THEY ARE HAVING MULTIPLE PROBLEMS WITH THE CAR. *LN THE CONSUMER STATED WITHIN THE LAST MONTH, THE TORQUE CONVERTER, THROTTLE BODY AND MOTOR ASSEMBLY HAD TO BE REPLACED. ALSO, THERE WAS A SMELL OF GAS COMING FROM THE VEHICLE AND THE ENGINE HESITATED AT TIMES. *JB

CAR JERKS AND ANTI LOCK/TRACTION CONTROL SYSTEM TRIES TO ENGAGE DURING TURNS TO LEFT PULLED CODES FROM CAR THEY WERE P1650 POWER STEERING ,DEALER SAID THIS WAS TIED TO ANTI ROLL AND ALSO CONTROL TRANSMISSION AND BRAKE SYSTEM AND WOULD COST ME 930.00 TO REPAIR, NEXT CODE WAS P1703 BRAKE SWITCH,THEN CODE P1780 TRANSMISSION CONTROL. ITS OBVIOUS FORD MOTOR COMPANY KNOWS THEIRS A PROBLEM WITH THIS TYPE OF AUTO..RESEARCH ON INTERNET SHOW THIS SAME PROBLEM SINCE 2007 OR SO TO PRESENT! *TR

Mileage: 60,000

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE CAR STALLS THERE IS NO WAY TO WARN OTHER DRIVERS AND COULD CAUSE AN ACCIDENT. I DO NOT BELIEVE THE DEALERSHIP HAS ANY CLUE AS TO WHAT IS GOING ON WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH ONLINE USING GOOGLE AND HAVE FOUND THERE ARE MANY OTHERS OUT THERE WHO SEEM TO HAVE HAD THE SAME PROBLEM AND NO ONE SEEMS TO HAVE A DEFINITE REASON AS TO WHY. *TR

POWER FAILURE WHILE MERGING ONTO HIGHWAY 5 IN SAN DIEGO CA. ENGINE RPM REDUCED TO IDLE. AFTER COASTING TO THE SIDE OF THE ROAD, ENGINE WAS IDLING. THE ENGINE WAS TURNED OFF AND AFTER ABOUT 1 MINUTE IT WAS RESTARTED. I NEXT SHIFTED IT BACK INTO DRIVE AND IT WAS WORKING AGAIN. SAME FAILURE OCCURED ON 7/29/2013 WITH THE SAME RESULTS. CORRECTIVE ACTION REQUIRED THROTTLE BODY ASEMBLY ON BACK ORDER. *TR

Mileage: 46,100

MY FORD EDGE 2010 HAS ISSUES WITH THE TRANSMISSION. THE CAR NOW HAS 76,000 MILES BUT ABOUT EVERY 20,000 MILES I HAVE A VIOLENT TRANSMISSION SHIFT. IT IS EITHER THE TRANSMISSION OR THE ALL WHEEL DRIVE CONTROLS. THE CAR WILL BE GOING ALONG AND ALL OF A SUDDEN THERE IS A LOUD NOISE AND JERKING BACK AND FORTH FOR ABOUT 3 SECONDS. IT SOUNDS LIKE THE TRANNY IS FALLING OUT OR HAS ROCKS IN IT. I TOOK IT TO FORD MANY TIMES AND THEY ACKNOWLEDGE THERE IS A PROBLEM BUT ALL THEY DO IS UPDATE THE SOFTWARE ( AND CHARGE ME). THEY KEEP SAYING THERE IS A FIX FOR THE ISSUE IN THE SOFTWARE BUT IT DOESN'T FIX THE ISSUE. THEY GAVE ME AN EXTENDED WARRANTY BUT IT DOESN'T MATTER BECAUSE THEY DON'T CARE TO FIND THE PROBLEM. I ASKED WHY THEY DON'T PULL THE TRANNY PAN IN LOOK FOR LOOSE METAL OR ISSUES AND THEY SAID THEY HAVE TO CHARGE ME. THE DEALER TOLD ME THEY HAVE TO PAY THERE OWN GUYS TO LOOK FOR THE PROBLEM AND THEY DON'T GET REIMBURSED BY FORD FOR THIS SO THEY AREN'T GOING TO DO ANYTHING EXCEPT PUT A RECORDER ON MY CAR FOR 30 DAYS AGAIN. I TOLD THEM IT IS INTERMITTENT. THEY OFFERED TO SELL ME A NEW CAR OR FIND ANOTHER EDGE WITH 76,000 AND PUT ME IN THAT. I TOLD THEM I DIDN'T WANT TO SPEND MONEY ON ANOTHER CAR BECAUSE I JUST SPENT 34,000 ON THIS ONE AND GIVING ME ANOTHER EDGE THE SAME AGE I HAVE NO CLUE WHAT PROBLEMS I COULD HAVE WITH THAT. IN OTHER WORDS FORD ISN'T WORRIED ABOUT MY ISSUE UNTIL SOMEONE GETS HURT. THE WARRANTY DOESN'T MEAN A THING TO THEM. IF IT CAUSES AN ACCIDENT I WILL SUE THEM FOR EVERYTHING FOR SELLING ME A DEFECTIVE CAR AND NOT STANDING BEHIND IT. *TR

WHILE MERGING ON TO I95, THE TRANSMISSION STARTED TO STUTTER AND WOULD NOT SWITCH INTO GEAR. I MANAGED TO AVOID AN ACCIDENT BUT THE SAME ISSUE HAS CONTINUED TO HAPPEN CONSTANTLY AND NOW THE CHECK ENGINE LIGHT IS COMING ON. *TR

Mileage: 38,000

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE GEAR SHIFTER FAILED AND IT WOULD NOT SHIFT OUT OF PARK. THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL WHILE THE VEHICLE WAS PARKED, TO BE ABLE TO SHIFT THE GEAR BACK TO DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER INSPECTED THE VEHICLE. THE BRAKE PEDAL SWITCH WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE GEAR SHIFTER DOES NOT RELEASE FROM PARK. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE 27,000. UPDATED 2/19/13 *CN ALSO, THE BRAKE MASTER CYLINDER WAS REPLACED.

Mileage: 3,000

ORIGINALLY THE TRANSMISSION WOULD INTERMITTENTLY JERK WHEN IT WOULD DOWN SHIFT AT LOW SPEEDS, PRIMARILY GOING UP A HILL. SINCE THAT TIME, THE TRANSMISSION NOW INTERMITTENTLY SLIPS WHEN PULLING OUT FROM A STOP SIGN INTO TRAFFIC. THIS CONDITION IS UNSAFE AS ONCOMING TRAFFIC APPROACHES AND THE VEHICLE JUST BARELY MOVING. THIS 2010 EDGE HAS BEEN BACK TO FAMILY FORD ON FOUR OCCASIONS FOR THIS CONDITION WITH NO RESOLUTION. DURING THE LAST VISIT [XXX] THE SERVICE MANAGER STATED FORD MOTOR COMPANY WOULD DO NOTHING ABOUT THE INTERMITTENT PROBLEM UNLESS HE COULD VERIFY THE COMPLAINT. HE PUT BETWEEN 1200 AND 1500 HIGHWAY MILES ON THE VEHICLE AT INTERSTATE SPEEDS, EVEN AFTER TELLING HIM IT WAS INTERMITTENT AT LOWER SPEEDS. ON AN INTERMITTENT BASIS, THE TRANSMISSION IN THIS EDGE STILL EXHIBITS JERKING WHEN DOWN SHIFTING AND STILL SLIPS WHEN PULLING OUT FROM A STOP SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 350

FROM A STOP - ATTEMPTED TO ACCELERATE - TRANSMISSION SLIPPED BEFORE ENGAGING - TOOK SEVERAL SECONDS BEFORE FINALLY ENGAGING - HAD VEHICLE TO DEALERSHIP ON FIVE DIFFERENT OCCASIONS WITH SOME REPAIRS BUT TRANSMISSION CONTINUES TO SLIP. *TR

Mileage: 9,330

WE PURCHASED A 2010 FORD EDGE BECAUSE OF THE SAFETY TESTS OF THESE VEHICLES. IT HAS SINCE DEVELOPED A DELAY IN TAKE OFF ABOUT TWICE PER MONTH. IT IS ALMOST LIKE THE TRANSMISSION IS NOT ENGAGED, THEN VIOLENTLY ENGAGES AND LURCHES THE VEHICLE FORWARD. LAST MONTH A CAR HAD TO SLAM IT'S BRAKES TO AVOID HITTING MY WIFE AND CHILDREN AS THE CAR DELAYED, AND BEFORE MY WIFE COULD GET ON THE BRAKE, IT ENGAGED AND LURCHED THE CAR INTO TRAFFIC. THIS IS A HUGE SAFETY CONCERN, ONE THAT I WOULD FIGURE FORD WOULD TAKE VERY SERIOUSLY SINCE IT IS DOCUMENTED, HOWEVER THEY REFUSE TO ADMIT SOMETHING IS WRONG. OF COURSE IT HAS NOT BEEN DUPLICATED AFTER MANY DAYS IN THE SHOP, BUT IT JUST HAPPENED AGAIN 2 HOURS AGO. THE DEALERSHIP OF BOTH PURCHASE AND REFUSAL TO FIX THE PROBLEM IS MCLARTY AUTO MALL IN TEXARKANA TEXAS. *KB

Mileage: 16,180

I PURCHASED MY 2010 FORD EDGE THE FIRST WEEK OF MAY 2011. WITHIN THREE DAYS I NOTICED THAT THE VEHICLE WOULD ACCELERATE SUDDENLY, AND THE RPM WOULD JUMP FROM 1500 TO 3500, THEN BACK AGAIN. THIS HAPPENED SEVERAL TIMES. I CALLED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, AND THEY STATED I COULD TAKE IT TO ANY FORD SERVICE DEPT. I DID JUST THAT AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. WHEN I WENT TO RETRIEVE MY NEWLY PURCHASED FORD EDGE, THERE WAS A FOUR INCH GASH IN THE RIGHT SIDE OF THE HOOD. THEY DENIED THAT THE GASH HAPPENED AT THEIR SERVICE DEPT. WHEN I PULLED AWAY FROM THE SERVICE DEPT. THE VEHICLE DID THE SAME SURGING FORWARD AND THE RPM'S JUMPED AGAIN. I CALLED THE SERVICE DEPT. ASAP! THEY HAD ME RETURN IMMEDIATELY, AND I WENT THROUGH HELL TO GET A LOANER CAR WHILE MY VEHICLE SAT IN THE SERVICE DEPT THROUGH THE WEEKEND. ON MONDAY OF THE FOLLOWING WEEK, THE SERVICE DEPT MGR CALLED ME TO LET ME KNOW THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WHEN I PICKED UP THE EDGE THAT EVENING, I HAD THE SERVICEMAN RIDE WITH ME. MY EDGE DID IT AGAIN, AND I DEMONSTRATED HOW IT ALSO DID IT WHILE SET ON CRUISE. THIS WAS NOT A SLIP OF MY FOOT AS ASSUMED BY THE SERVICE MGR. THEY DID NOT FIX THE ISSUE, BUT ONLY STATED THAT THIS IS NORMAL FOR THIS VEHICLE. THIS IS NOT NORMAL WHEN I'M SUBJECTED TO AN ACCIDENT DUE TO A SURGING VEHICLE. I WAS ALMOST HIT WHILE MERGING AS MY EDGE WOULD NOT IMMEDIATELY ACCELERATE, THEN BOOM IT SHOT FORWARD WHERE I NEEDED TO APPLY MY BRAKES OR HIT THE CAR IN FRONT OF ME. I STILL EXPERIENCE THIS SURGING AT LEAST THREE TO FOUR TIMES A WEEK. I'M WAITING FOR MY ACCIDENT!!!!! *KB

Mileage: 29,000

I'VE HAD THE TRANSMISSION VIOLENTLY ENGAGE WHILE ON HIGHWAY AT 60 MPH AT 7400 MILES ABOUT 5 MOS AGO. CAR SUDDENLY DECELERATED AND WENT INTO L GEAR AND SLOWED DOWN LIKE OUT OF GAS. I HAD TO PUT IT BACK INTO DRIVE. THEN WHEN PULLING OUT OF DRIVEWAY UPON ACCELERATION AT 11000 MILES. AGAIN SAME THING. 2 WEEKS LATER PUTTING INTO REVERSE WHEN STARTING CAR MADE AWFUL CRUNCHING AND POPPING SOUND LIKE RAN OVER SOMETHING. THEN 15 MIN LATER SLOWING DOWN AT STOPLIGHT AROUND 25-30 MILES AGAIN JERKED INTO LOW DRIVE DURING TRAFFIC. VERY SCARY ESPECIALLY WHEN WAS ON HIGHWAY WITH LITTLE KIDS IN THE CAR. FOUND SEVERAL OTHER REPORTS ON FORD EDGE FROM OTHERS. WHEN I WENT FOR 7500 MILE OIL CHANGE NOTIFIED THEM OF THIS PROBLEM BUT COULD NOT FIND A FORD REPORT IN SYSTEM. SINCE THEN HAS HAPPENED SEVERAL TIMES. BRINGING CAR IN THIS MONDAY TO FORD. *TR

Mileage: 11,000

MY WIFE AND I BOUGHT A 2010 FORD EDGE LIMITED IN MARCH OF 2010. SINCE THAT TIME WE HAVE HAD SEVERAL OCCURRENCES OF THE TRANSMISSION NOT GOING INTO GEAR WHEN PRESSING THE ACCELERATOR FROM A DEAD STOP OR THE TRANSMISSION GOING IN AND OUT OF GEAR VERY ROUGH (SLAMMING IN OR OUT) DURING DIFFERENT SPEEDS. HAVE TAKEN IT INTO A FORD DEALERSHIP AND THEY SAY THEY CAN'T FIND OR REPRODUCE THE PROBLEM, YET IT CONTINUES TO HAPPEN WHEN WE DRIVE THE VEHICLE. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS ACCELERATING 30 MPH FROM A COMPLETE STOP WHEN THE TRANSMISSION BEGAN TO SLIP WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE RANGE SENSOR AND VALVE BODY WERE REPLACED WITHIN THE TRANSMISSION. THE FAILURE MILEAGE WAS APPROXIMATELY 800.

Mileage: 800

TL*THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE TRANSMISSION BEGAN TO SLIP, WHICH CAUSED THE VEHICLE TO HESITATE WHEN DRIVING INTO TRAFFIC. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP BUT THEY COULD NOT DUPLICATE THE FAILURE. THE TRANSMISSION FLUID WAS 1 1/2 QUARTS LOW WHEN THE VEHICLE WAS PURCHASED. FORD WAS CONTACTED STATED THAT THERE WAS NOTHING THEY COULD DO. THE CONTACT STATED THAT FORD SHOULD REPLACE THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 10,000.

Mileage: 10,000

I'VE HAD THE TRANSMISSION VIOLENTLY ENGAGE WHILE RIDING ALONG AT A NORMAL STEADY PACE. ONE TIME WAS ON THE HIGHWAY GOING ABOUT 60MPH. THE PEDDLE WAS SOLID BUT THE CAR DECELERATED LIKE I TOOK MY FOOT OFF THE GAS. ABOUT 5 SECONDS LATER THE TRANNY SLAMMED INTO GEAR AND RESUMED SPEED. IT SLAMMED SO HARD IT FELT LIKE WE GOT REAR ENDED. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY SAID "IF IT WASN'T DOING SOMETHING WHEN I BROUGHT IT IN, THEY WOULDN'T BE ABLE TO FIND THE PROBLEM". IT ALSO HAPPENED ON A BACKROAD AT 30 MPH AND ALSO PULLING OUT OF A PARKING SPOT. *TR

Mileage: 15,000

2010 FORD EDGE STALLS AT IDLE IN PARK, STALLS WHEN SHIFTING FROM PARK TO DRIVE, STALLS WHEN ATTEMPTING TO ACCELERATE FROM STOP. SEVEN OCCURRENCE WITHIN A COUPLE HOURS. IMMEDIATELY TOOK IT TO DEALER. IT STALLED WHILE THEY WERE WRITING-UP THE SERVICE ORDER. LEFT IT OVERNIGHT. NEXT DAY "NO TROUBLE FOUND... COULD NOT RECREATE PROBLEM." WAITING FOR RESPONSE FROM DEALER. *TR

Mileage: 4,600

FORD EDGE 2010 POWERTRAIN MALFUNCTION / REDUCED POWER POWERTRAIN MALFUNCTION INDICATOR: ILLUMINATES WHEN AN ELECTRIC THROTTLE CONTROL (ETC), TRANSMISSION, AWD/4X4 OR FUEL SYSTEM FAULT HAS BEEN DETECTED. *TR

Mileage: 4,000

PURCHASED A 2010 FORD EDGE SEL AWD ON JULY 27, 2009. ON AUGUST 12, 2009, VEHICLE BEGAN BELLOWING SMOKE FROM THE WHEEL WELLS. BROUGHT THE VEHICLE IN FOR SERVICE TO BE TOLD THAT THE PTU SEAL WAS BLOWN. THEY REPLACED THE SEAL AND INSTALLED A DEFLECTOR SO AS TO NOT BE ABLE TO SMELL THE BURNING FLUID AS QUICKLY. FORD HAS BEEN ISSUING TECHNICAL SERVICE BULLETINS ON THIS SINCE 2007. DUE TO THE FLUID LOSS, IT CAUSES THE TRANSMISSION TO SLIP. FORD CONTINUES TO CLAIM THAT IT CANNOT DUPLICATE THE PROBLEM. ALSO, THE ENGINE IS SQUEALING LOUDLY, DUE TO THE ISSUES MENTIONED ABOVE. *TR

Mileage: 2,800