2011 FORD EDGE Service Brakes Problems

This issue happened back June 2025 when I make a wide turn, the car automatically go into limp mode and all the lights on the dashboard that is related to the brake system comes on, so for example, the advanced traction control sensor, the brake mode, the traction mode and the ABS mode and this is very dangerous because I realize when I am driving locally, and if I’m in the middle of a major intersection, I can be struck because I would have to immediately turn my car off turn it back on and then it will start moving again. Sometimes it takes a while for it to start moving again.

Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help

When applying breaks in the snow, the antilock breaks fail. I loose control of breaking and car acts like the breaks are gone. This has happened many times in the snow. Car has been tied several times for no breaks. When it gets to the shop breaks are working. Shop released any air in antilock breaks but this continues to happen when breaks are locked up.

This is in reference to Field Service Action 13N02 with codes P2195 and P2197. There was an extended warranty, but I never knew that as I bought the vehicle pre-owned. I am a college student and the vehicle poses a danger as I am not able to stop every time. I called the local Ford dealership, and without even looking at the vehicle. He said, yes we know about the issue, but it's to late for you to have it repaired for free. I am filing a complaint with with the Wyoming Attorney General as well, and looking into a civil action. I want to make sure I document everything in case there is a serious injury or death.

As I applied the brakes to stop the vehicle, the vehicle didn't automatically stop. It felt as if I didn't press the brakes. The vehicle continued. I will take the vehicle to the mechanic. The vehicle hasn't been inspected yet. There were no warning indicators.

Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmission fluid every week), electrical (dash board lights go off and on sometimes and do other funny stuff), back up My camera doesn’t work(car has blind spots so I need the camera to work), roof windows (work when they want), trunk door (closes by itself hitting me at closing). Check lights, tire light is on constantly and on since I bought the car, also oil light but now only sometimes since I keep putting oil and transmission fluid. And has something missing on the front windshield and sensor device of some sort And sometimes when I break I feel the vehicle wanting to go faster instead of stopping. Jerks. I took my vehicle to ford and they pretty much ignored me making me there was no solution. No reports or anything. I called several times to take my car to get serviced telling them I felt unsafe but they pretended they couldn’t here me they didn’t want to deal with me cause my vehicle was too old 2011 ford edge limited. I don’t think it’s old I need a little guidance here before I take it to the next step. Please help me fix my vehicle my insurance at the time told me it has two recalls and ford shined me off three or four times telling me no instead of helping

ABS module valves stick open resulting in low soft brake pedal. Master cylinder has been replaced and vacuum bled with problem still occurring. I feel this is a safety item and ford should stand behind this issue till the end of service life of the vehicle. the repair part is hard to find and expensive.

I have a 2011 ford edge sel the brakes are hard as a rock causing more force to be used to stop the vehicle even being driven under 5mph. This is a major saftey issue that should've been in ford's previous recall. The vehicle was manufactured at the Oakville plant in Canada which was ford's recalled vehicles. I contacted ford and they informed me it was vin specific which my vehicle wasn't covered by the recall but yet it's having the same issues as the others that were recalled from the same assembly facility. I was told to take it to a dealership and keep the receipts of it being fixed just incase there is a recall on the vehicle later on. I'm not the only person having issues with these issues with less then 200,000 miles on their vehicles. Ford knew there was a problem with the vehicles which they should have recalled all the ones from that assembly plant and fixed them.

My brakes are hard as a rock cause me to use more force on the brakes to stop and there is hissing coming from brake booster when I apply the brakes on my vehicle causing prolonged stopping distance called ford and they said there was no recalls on that vin which their "recalls is vin specific" yet all the vehicles use the same brake booster that is installed on this vehicle. It was hard to stop even going at low speeds under 10mph

My brakes are not working at all brake goes to the floor

Brakes they do not stop it is available for inspection , I was on the highway when the brake pedal went to the floor and I had to roll to stop and yes Jtr repair has confirmed the master cylinder and ABS SUSTEM IS FAULTY no warning it just happened and it happened about a week ago the car is currently parked

Brakes going to floor and very little stopping power. HCU failure caused by DOT3 brake fluid causing dump valve in block to stay stuck open. 2nd replacement valve from Ford and again it happened almost causing an accident. This issue is becoming to common across these HCU ford uses. This should be recalled and consumers should be advised. Ford advised that we maybe try DOT4 brake fluid and purchase another HCU. This is our 3rd one in 6 years.

Hard brake with a whistle sound while pushing

Hit a pothole and brake pedal went to floor. I replaced master cylinder last year and new fluids. I bled brakes twice and pedal still going to floor. I’ve been installing brakes for 40 years and this isn’t right. Research tells me it might be HCU unit but I can’t afford $1500. Has this unit been recalled? Way too many people have had this problem with multiple years of ford edge’s.

Power boost problem on my Ford Edge. Why is my VIN not on the recall? I am having this problem as are several thousand of other people. Hopefully this gets properly addressed. Thank you

Every time I press the brakes, there is a hissing sound and the brake pedals go all the way to floor. This causes the vehicle to have low braking power and barely stop. The problem has been reproduced by an independent service center. There are no warning lamps or messages on the vehicle.

There is a CSP 13N02 regading an issue my vehicle currently experincing and is at the dealer for repairs. Im being told Ford issued this CSP for customers with the 2010-2014 Ford Edge but his VIN was not included. I'm being quoted out of pocket almost 2 grand for this repair. My Break pedal goes all the way down to the floor bed having to put a lot of effort in stopping the vehicle. Per the CSP 13N02 If your vehicle is not serviced, the tear will eventually expand and the pedaleffort required to stop the vehicle will gradually increase. However, in all cases, the fundamental vehicle braking system remains functional. In the interest of customer satisfaction, Ford Motor Company is extending. The limited warranty on the brake booster to ten (10) years or 150,000 miles from the warranty start date of your vehicle, whichever occurs first. This is a one-time repair program. If your vehicle has already exceeded the mileage limit, this coverage will last through November 30, 2025.

My brakes pedal was going down and I called w.w. auto where I got it from and he said it sounded like a master brake cylinder and he came and got it said he replaced it but 3 weeks later it did it again and he told me to take it to Roberts garage and he said he called them and said the part he bought from AutoZone had a life time warranty and he took them the receipt and got a replacement for the part and they kept my vehicle 2 days and said they bleed them and said there was air in the brake line and told me to bring it back if it did it again and he would put the new part on and I'M GOING TO take it back because it doesn't feel right why did they not have put the replacement part on ? Do you have any suggestions

The brake pedal goes to the floor with no warning. It has happened many times before. I'm on my second master cylinder, it has all new brake pads and calipers all the way around. It has been in the shop 4 times and no one can figure out what is causing this. There are no leaks and all the rubber hoses are in good shape.

The Ford Edge has a known and documented issue with the brake booster failing and having to be replaced numerous times. I recently had to apply my brakes suddenly to avoid a collision with a car that cut me off. After noticed the brakes lost pressure and appear to be compromised. This is the second time this has happened after already replacing the same brake booster issue less than 3 years ago. While looking online this appears to be an ongoing problem with this make and model but has not been addressed by the manufacturer. This causes safety issues and repetitive - expensive repair issues.

Got my car serviced at AAA Car Care Center. After completed the brakes did not work properly, brought the vehicle back and it was checked thoroughly. AAA came to the conclusion that the brake booster completely failed, all other components of the brake system were checked and working properly. Manager of AAA explained this is a Ford only issue and that it was a common issue with my model. My safety and the safety of others were put at risk as I almost crashed into the back of a car stopped at a light. The problem of the brake booster was confirmed by AAA Car Care Center in Tampa, FL. Vehicle has not been inspected by manufacturer, police, insurance representatives or others. There were no warning lamps or messages prior to the failure.

The contact owns a 2011 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the brake pedal locked and was inoperable. Due to the brake pedal failure, the vehicle crashed into a nearby curb. The contact stated that his son described the brake pedal as it was hard as a brick. The damage done to the vehicle due to the brake pedal failure was diagnosed and repaired by the contact. The damages were a fractured passenger front side lower control arm and a fractured front passenger front side drive axle. The vehicle was towed to the dealer and diagnosed with a failed brake booster and failed brake master cylinder. The brake booster and brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, however, the contact was informed that the vehicle was not covered under the recall. The failure mileage was approximately 243,000.

Mileage: 243,000

While coming to a stop, the brake pedal became very hard to depress. After taking it to a service facility, they determined it was the brake power booster and I should have received a service advisory from Fordabout this potential failure with this part. Never received anything about this problem from Ford and after reviewing this problem with other owners on the internet, other people experienced the same problem. It is obvious Ford knows this is a faulty part and is putting people at risk of getting killed without a recall.

13N02 – Extended Warranty Coverage on Brake Booster – 2010-2013 Ford Edge & Lincoln MKX. My break booster required repair and when I went to the dealership and called Ford they stated that the vehicle had to have less than 150,000 miles and it is not 10 years old which ever comes 1st. The break boosters are starting to fail on cars with less than 150,000 miles, but older than 10 years. This is causing a driving hazard as the breaks went out while driving.

The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the brake pedal was firm. The contact stated that the braking distance was extended and there was an abnormal sound coming from the brakes while depressed. No warning light was illuminated. The vehicle was diagnosed, and the brake failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 140,000.

Mileage: 140,000

When hard braking, brake failure. Brakes fine , then go floor when needing brake hard. Have almost been in accident several times. Issue can’t seem to be resolved!!

The break booster on my car went out, this part has been reported by several people, because it went out it put myself and my family in danger as the car wouldn’t stop unless you put extreme pressure when breaking. This is extremely dangerous and should be something Ford fixes for free! I had to pay $500 to get this part fixed! I was in fear for my life driving my car and this part is supposed to last the life of the car!

Was driving and went to stop for a stop light brake pedal went to floor and vehicle didn't come to a complete stop very close.to causing an accident.

When applying brake pedal it goes all the way to the floor and doesn’t want to stop.

I had to brake fast & hard because of another driver cutting in front of me & my brakes went all the way down to floor, no stopping! Thankfully I was able to pull off road to avoid hitting any other vehicle. I did some research & apparently there are over 300 complaints that have been reported (how many not reported ?). How many more of the same issue does it take to recall? Or does there have to be accidents involved before ford does something? I have had numerous fords, however; due to the extreme safety issue addressed by so many with (thank god just missed accidents) that DOES NOT SEEM TO CONCERN FORD AT ALL FOR OUR SAFETY to recall this BRAKE BOOSTER ISSUE. I will NEVER BUY another FORD unless they do something & if someone gets hurt before they do, I DEFINITELY WILL NEVER BUY A FORD AGAIN! SAFETY & CUSTOMER SERVICE is my purchase of choice.

Brakes are feeling spongy and car use making a hissing sound when applying their brake and car doesn’t fully stop without slamming down on the brakes. Brakes have been changed and no leaks were detected. Was told most likely the brake booster.

The contact owns a 2011 Ford Edge. The contact stated while driving 35 MPH and depressing the brake pedal, the contact stated that the brakes was not operating as usual. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the braking system was replaced. The contact was advised to contact the manufacturer for the failure. The manufacturer was contacted and stated that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 190,000.

Mileage: 190,000

2000 Characters really not enought. Since June of 2022 Replaced brake booster twice Replaced HCU unit Twice Replaced Anti-lock unit once Second set of Rotors and Pads in 3000 miles At Ford again to replace HCU unit and Rotors and Pads again most likely This has all happened in 3100 miles

Brake booster problems HCU unit problems on 2nd unit 3100 miles needs 3rd

Have had 2 boosters put in. Still have pedal fade or pedal stiffness. Also had HCU put in as well as Anti lock brake unit put in. Still have same brake problems. Also during this whole fiasco the new pads and rotors got destroyed with in 3000 miles of installation due to brakes locking up while driving and not releasing the pads. We have over 5000.00 dollars invested into brakes and still have a brake problem . I have call the 1-800 customer service number over 5 times asking to speak to a supervisor and have been told the will call back with in 24 hours and the have never called back. This is a huge safety issue as well as an out of pocket issue. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

JUST additional invoices from previous claim

About 3 months when I got the vehicle I had to take it to El Cajon Ford because the brakes suddenly stopped working properly and I had to nearly push the pedal to the floor to stop. It suddenly lost the pressure needed to properly stop. The vehicle was still under warranty at that time. That was about over 4 years ago. Now I find that the same problem has arose again. I took it took it to a auto repair shop to find the part I need is back ordered. There is a recall on all ford edge vehicles for this brake problem however after several calls and conversations with ford I find for some reasons my Ford edge is not included for reasons I can’t understand and the parts available are reserved for other recall vehicles when my car has the same issues. In addition, a less than a week after I received the vehicle my son along with his baby daughter were on the freeway when suddenly the a tire just blew out causing them to skid across the highway, luckily no one was hurt, but 2 weeks later another tire just blew out on me as soon as I entered the highway on my way home from work.I replaced all 4 tires however about once a month the tire pressure runs low although I had new tires.

Brakes have been going to the floor for a complete stop, have had to slowly brake a lot sooner when coming to any kind of stop. Within the past two days my brakes have been making a whistling sound when brakes not applied. My brake lights stay on while car is in park. Dropping my daughter off at school and applying my brakes my car died in a long line of cars causing me to have to apply the emergency brake.

I have heard several service repair technicians advise the Ford Edge 2010 to 2014 have issues with their brake booster. This needs to be recalled and repaired for free.

Vehicle was towed to independent repair shop after 2 different dealer service departments failed to return repeated attempts by phone to schedule repair of brakes symptomatic for booster failure (ext. Warranty program, but car is beyond date cutoff due to pandemic). After booster and master cylinder replacement and flush with new brake fluid, mechanuc is reporting that brakes are still bad. Testing and following work procedures, HCU is testing bad. HCU part not available for 6 months. Contacted manufacturer about HCU failure with no DTC codes or warning lights. Asked about existing recall of HCU for other model/years with exact same symptoms and Ford national customer service said my vehicle isn't covered at this time. This is a critical safety failure that occurs without warning and without error codes. It is a known problem for models both before and after this model year. Currently, estimate for repairs is about $4,000. The needed repairs are solely the result of manufacturer known safety defects that should be recalls and their dealers failure to provide timely response to service requests. In my case the brake failures (both Booster and HCU) did not, but nearly did cause an accident,.and the HCU has caused loss of use for 6 months.

The car would only brake when pushing the brake pedal to the floor. Once diagnosed it was found the HCU needed to be replaced and was told this was on National Backorder. This car went to a mechanic for 2.5 months due to this. And I took it to the Ford Dealership after being told it could be fixed. There is a recall for other years of this same model for this part.

The contact owns a 2011 Ford Edge. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was stiff. The contact applied significant force to the brake pedal and it responded. The contact stated that there was a 10 ft. stopping distance delay when depressing the brake pedal. Additionally, the contact stated that the vehicle would shut off upon depressing the brake pedal. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 13N02. Additionally, the contact stated that she was informed at State inspection that the vehicle could not be inspected due to a PCM failure. The vehicle was taken to an independent mechanic where it was diagnosed that the PCM needed to be updated. The dealer and the manufacturer were notified of the failure and informed the contact that she would need to pay repair fee as the VIN was not included in a recall and Ford Campaign Number: 13N02 had expired. The vehicle was not repaired. The failure mileage was approximately 128,000.

Mileage: 128,000

I was driving to work early morning, roads were wet due to light layer of wet snow. Brakes worked normal when stopping at a stop sign and traffic light. When traffic start moving a vehicle in front of me was going to turn left I applied my brakes to slow down, however when the brake pedal went to the floor it felt like I was going to hit the car. I continued to keep pressing on the brake and finally stopped. When arriving at work the brakes reacted the same when attempting to stop. I checked the brake fluid it was filled. Furthermore there was no indication on my dash regarding brake service needed. I contacted my independent mechanic who informed me to have the car towed or drive it very slow with my flashers on. He also felt it was the brake booster because Ford was aware of this problem so they extended warranty coverage for the booster to 10 years of service or 150,000 miles. My mechanic contacted the dealer who said that it was not covered under the warranty since it was be on 10 years. However I have only 97,580 miles but over the 10year warranty. Besides replacing the brake booster the hydraulic control unit had to be replaced. Bottom line is the cost amounted to $1,750.68. I can't understand why Ford Motor Company has not issued a recall or the National Highway Traffic Safety Administration (NHTSA) has not required a recall on these effective brake components. This definitely is a safely related defect when one looks at the number of complaints filed with NHTSA. As we know the steering and brake are major safety components of any vehicle. From my research and review of the complaints it appears that both Ford Motor Company and the NHTSA have other agendas that are more important then a faulty brake component. It just a matter of time before a major accident happens where someone is critically injured. I sure hope and pray it is not a child.

It was the first snowfall of the season. Roads were slippery so my speed was reduced and I was being cautious. As I was approaching a stop sign my anti-lock brakes kicked in. Ever since then my brake pedal has been very soft. At times it felt like I have had to push my brake pedal all the way to the floor in order to stop. Roads are still slippery and when approaching other stop signs (in our development with no other traffic around) I tried to get my anti-locks to work and now they don't kick in and the brake pedal is very soft. There are no indicators on the dash and when doing a "system check" through the computer, it says the brakes are ok.

Without warning or partial failure the brake pedal goes near to the floor before limited breaking function. The vehicle is not capable of emergency braking. Local mechanic advised that the brake booster had to be replaced. It was replaced. I was never told that the HCU module could be the issue. Consequently, the issue still occurs: very soft pedal and very little brakes. After researching, the same identical problem was posted online by numerous Ford Edge owners of my year and other years. Ford Motor Company (Ford) Recall No. 19S54 – Certain 2006-2010 Model Year Ford Fusion, Mercury Milan, Lincoln Zephyr and Lincoln MKZ Vehicles Equipped with Anti-Lock Brake Systems – Anti-Lock Brake System Hydraulic Control Unit Valve Function. It did not include the Ford Edge. There have been several NHTSA follow up and Ford continued to work with NHTSA to investigate and engaged in ongoing discussion with NHTSA. This issue has gone long enough. Local mechanics are not familiar with the recommended procedure to fix the problem and that it would be prudent to have a properly trained Ford mechanic fix the issue. A recall is necessary so that Ford Edge owners can be notified of a potential danger.

Brake is extremely soft and must be pushed all the way to the floor to function. Both master cylinder and HCU were replaced with no correction to the problem. It is being inspected again.

The contact’s daughter owns a 2011 Ford Edge. The contact stated that while the brake pedal was depressed, her daughter heard a hissing sound, and the brake pedal became difficult to depress without extra effort. The contact also stated that on multiple occasions while the brake pedal was depressed, the brake pedal intermittently went to the floor. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake booster needed to be replaced. The dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there was no recall on the VIN. The manufacturer also confirmed that the vehicle was not under warranty. There was no further assistance provided. The failure mileage was approximately 63,000.

Mileage: 63,000

The contact owns a 2011 Ford Edge. The contact stated that while operating the vehicle, the message "Service Brakes" was displayed. While depressing the brake pedal to stop the vehicle the pedal went to the floor and the braking distance was extended. The vehicle was taken to the local mechanic who replaced the rear brake pads. After retrieving the vehicle, while driving at an undisclosed speed, the vehicle was jerking while depressing the brake pedal. The cause of the failure was not yet determined. The local dealer was contacted and notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 70,000.

Mileage: 70,000

Had an issue when driving where I had to press all the way to the floor in order to brake. Checked fluid reservoir and it was empty. put brake fluid in, and it was ok for a couple of days. Now it's doing it again. The brake fluid is still in the reservoir so I don't know what the issue is. After reading forums and complaints, this seems to be an extremely common issue with Ford Edges. This is unsafe.

I noticed one morning driving to work that when I applied the brakes the pedal became a little bit harder to push to get the same amount of braking action. When I got to work I had the mechanic there take a look at the car because I was worried about driving it home. He checked all of the brake system and could not find a problem. He took it for a test drive and said the brakes worked fine. I drove it home and no problem. A few days later I'm on the way to work and as I approached an intersection the light changed and I applied the brakes and this time the pedal went down closer to the floor and by the time I stopped my car was 1/2 way into the intersection. If a car had been in front of me I would have been in an accident. Again the mechanic looked it over and while he was driving it did it to him one time. He stated in his 45 years as a mechanic he had never seen one where the brakes work fine, then lose power brakes, and then they work fine for awhile. You can't know when it's going to happen. You can drive it for a week and it's fine and then it will do it. The mechanic did some checking and found out that Ford knows about the issue and offered a Customer satisfaction program where they extended the warranty coverage to 150,000 miles or 10 years. This car is a 2011 Ford Edge so it is 11 years old but it only has 98,000 miles. During the Covid 19 shutdown the car was hardly driven for 18 months. Ford says it's out of warranty. How is a failing brake booster NOT a safety recall? The mechanic said brake boosters rarely if ever need replacing and certainly not before 100,000 miles. I can't afford the cost of the repair because gas prices. Is it going to take people being killed in crashes before Ford is forced to recall the car? Brakes are the most important system on the car along with steering. The brake booster randomly not working increases the stopping distance and when it quits your reaction is to push real hard and then the brakes grab.

Valve inside Hydraulic Control Unit is sticking causing a soft and quickly fading brake pedal making it extremely difficult to stop quickly to avoid an accident. This is a serious problem.

Brakes must be pumped to make a good grab. My mechanic informed me several cars like mine have had the same issue. New master cylinder and booster are needed. Making this report in case this becomes an issue for other Ford Edge owners. The brakes have always been this way since I bought the vehicle, two years ago. The issue has just gotten worse and I took it to my mechanic on the date listed below.

The contact owns a 2011 Ford Edge. The contact stated while her husband was driving at 20 MPH and coming to a stop, the brake pedal was depressed but failed to respond. The contact's husband pumped the brake pedal several times and the vehicle stopped. The contact stated that the failure reoccurred while driving. Additionally, the contact stated that rearview camera image was distorted. The vehicle was taken to the dealer where it was diagnosed that the brake booster master cylinder and the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 80,000.

Mileage: 80,000

I went to stop at Kwik Star and stepped on brake and there was significantly diminished stopping power. Because of the curbed sidewalk in front of the building was able to stop. The remainder of my trip home I allowed more stopping distance and was able to return vehicle to my house. I did call my local repair shop and the Power Brake Booster assembly was diagnosed as the issue and replaced on 8/12/2022. The mileage on my vehicle is 79963

The contact owns a 2011 Ford Edge. The contact stated while driving approximately 20 MPH in moderately rainy conditions and coming to a stop, an unknown yellow warning light illuminated. The contact depressed the brake pedal and felt no braking power. The contact depressed the brake pedal to the floorboard. The contact said that the vehicle slid like it was on the ice. The contact started pumping the brake pedal and eventually recovered some braking power. The contact stated that the brake pedal was soft and she returned to the residence. The failure recurred and the contact drove the vehicle to a dealer. The dealer diagnosed the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 189,000.

Mileage: 189,000

Brakes require immense force to stop putting myself and others around me at risk. I have an upcoming appointment for dealer to evaluate No warning lamps

The contact owns a 2011 Ford Edge. The contact stated while driving approximately 30 MPH, the brake booster became inoperative and the vehicle lost proper braking functions. There was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with brake failure. The vehicle was repaired; however, the failure recurred several times. The contact also experienced several failures with the brake calipers. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

Mileage: 90,000

The brakes went out while exiting the expressway at 65 mph. I was able to control the vehicle but had to have it towed to the mechanic. My brake pads and rotors had to be replaced (400+) then I was told that the brake booster had to be replaced also. Another tow to a dealership and now a MONTH later, since parts were hard to come by, I have to pay almost $1000 out of pocket. I was told by Ford customer service that the customer satisfaction warranty expired a year before and I was never notified of this issue since it was not considered a RECALL. There have been many people with this same problem and I am completely appalled at how this is being handled by ford. I never even knew what a brake booster was before this and now I have to pay out of pocket because FORD does not want to take responsibility. I will NEVER buy another ford in my life time.

My car is a 2011 ford edge sport awd and the brake lights will stay on after using the brakes. It is available for inspection. It is a safety hazard because others around me are not always seeing an accurate signal. I have not taken it in to be looked at yet, i just have been lifting up on the brake pedal after i use the brakes. there is on warning or notifications stating the brake lights are still on.

I was driving my 2011 Ford Edge in November 2021 on the highway in heavy traffic. As I approached a changing traffic light I slowed down and then applied the break to stop at the red light at which point the break pedal went all the way to the floor with no resistance forcing me to go into the intersection against traffic. The car finally came to a stop on its own. My husband had it towed to a local Ford dealership to have it diagnosed. The diagnosis we were provided was that my Ford Edge needed a new break booster and a HCU module. One important detail that should be noted is that in July 2020 I received notice of the 13N02 Extended Warranty from Ford regarding a faulty brake booster. I had it replaced immediately. This is the same part that failed in November 2021. On the day of my brake failure, I had driven my Edge 10,000 miles and for 16 months since I had the warrantied part replaced. After my husband spoke with corporate multiple times it became very apparent that they did not share in our concern about the part failure or have any intention of ensuring this did not happen to anyone else. Why have they not issued a recall when Ford acknowledged the part was faulty? Why did my replacement part fail after only 10,000 miles? Are you still producing faulty break parts? Can you guarantee that my third brake booster will not be faulty? Why did I have no warning at all when my breaks went out? Is Ford waiting for a death to occur to do something about it? Everyone in that intersection was incredibly lucky that day. This could have resulted in a major traffic accident or even a fatality. My car is currently at the shop awaiting repair, but I am scared to get back behind the wheel of my car. When I look up my car's break booster failure online I see hundreds of complaints against Ford regarding the Edge and the faulty brake booster and HCU module. How can I trust your product if you are unwilling to stand behind it?

Brakes became hard and vehicle wouldn’t stop. Took to dealer and was diagnosed as a faulty brake booster. Discovered this is a known factory defect specific to our vehicle (letters sent out in 2014 but we didn’t get one) Ford won’t repair free of charge because the vehicle is over 10 years. It’s a granny car driven rarely (51000 miles), in show room shape, and didn’t manifest the condition until now. Even if we had received a letter and had it inspected years ago, we all know it would not have shown the problem as it would not have existed yet. We can’t afford repairs caused by the manufacturer. This is the second time we’ve been screwed by Ford. The first was over Ford Sync and their black screen. This current condition is dangerous and could kill somebody. Ford needs to recall these vehicles, not try to play it where owners have to “discover” factory defects and then fight to get them repaired.

All of a sudden breaks felt like they didn't work; I needed to apply a lot of pressure to get vehicle to stop; felt like I needed to push breaks through the floor. Upon doing research Ford has issued a Customer Satisfaction Program (13N02) which extended warranty for 10 years or 150,000 miles whichever came first. This issue wasn't sent out by Ford until 2013 so basically because my in-service date was 11/29/2010 they now won't cover the repairs. Seems dangerous to not fix this and issue a Recall and instead issue a Customer Satisfaction Program which I loose 3 years on since Ford didn't even notice it until 2013.

While driving home for a visit my daughter informed me that the brakes on her car had a very soft pedal and very little brakes. After inspecting the brake system myself there were no indications of a fluid leak, fluid level was normal, no brake failure warning on the instrument panel. After researching, the same identical problem was posted online by numerous Ford Edge owners of my year and other years. There seems to be a failure of the HCU unit on the brake system. This is a very dangerous situation as the vehicle gives you no warning that you have a braking problem until you press the pedal and it goes to the floor. How this has not been recalled is mind boggling.

Wipers won't shut off, they randomly turn on even while driving on sunny days. Anti-lock brake system acts up, but sensor doesn't detect that there's an issue with it. Causes problems stopping when acting up. No warning lights come on to show that there's anything wrong, just can't really stop.

Brakes make noise when applied. Have to exert a lot of effort to make car stop.

I was taking my Grandkids to school when all of a sudden my brakes went down to the floor. That was the most scary feeling ever no warning light or anything to let me no my brakes where bad.I took my car back the Jd.Byrider they inspected it and said it need a master cylinder they replaced it brakes still doing the same thing they said they was going to try another one then they said it was the brake booster going out or has gone out for me not to worry they sent it to ford they said it had an r dye fed warranty.The car gets to Ford they took a week to look at it they checked it out and said it was the hydraulic control unit that was Faulty. Which would be bout 1800 to fix. I noticed that there has been serval complaints about the same thing that has happen to others brakes just going out with no warning and being told it was a master cylinder.Luckly no injuries has happen yet.My car only has 107,449 miles on it.

Brake Booster issue. Vehicle has been checked by car repair shop (Busse Automotive). Golf Mill Ford has told me car is past extended coverage. Vehicle purchased 2/2011 Having booster replaced by Busse Automotive. Ford Mechanics have been on strike and dealers are backed up, as this is my only vehicle I need to have it replaced to drive safely. The car is in the shop now. Busse Automotive said Ford will work with you on this.

Twice now, while driving the brake pedal went all the way to the floor. I had to release pedal and hit them again for the car to stop. Thankfully I did'nt hit anyone. The Ford Edge I drive has all new brakes on it, and this happened before I had the brakes done and after. I check online and found many ford edge owners with the same problem. Its "not" the brake booster, that would be a pedal thats hard to push, I got to believe its a problem with a seal in the master cylinder. I understand Ford is aware of this. Maybe a kick in the pants from the NHTSA will get them to fix this before somebody gets killed. I'm just glad some kid did'nt jump out in front of my car went it happened to me!

The brake booster for my vehicle was starting to decline and make it harder for me to stop my car. When driving my vehicle my brake pedal became very hard to push. While trying to stop it took longer to stop the vehicle from hitting any car in front of me. Problem has been confirmed by servicing dealership. Only been inspected by the folks at the dealership. There were no indications or warnings that the brake booster was going bad. There was an Extended Warranty Coverage issued by Ford in 2014. The campaign was 13N02 My warranty start date was December 2010. The extended coverage was 150,000 miles or 10 yrs from warranty start date. That puts me 8 months past the coverage period, but my vehicle only has 134,000 miles to date. Your help is greatly appreciated. Thank you

Brakes become hard and then soft. Brake has to be depressed to the floor to stop vehicle. Master Cylinder replaced, Brake booster replaced. Problem is not solved. ABS is the next guess. With all the problems with brakes why isn't Ford taking care of this issue?

The brake pedal goes from easy to press to hard to press and the car keeps moving even when the brakes are depressed.

Brakes got hard and went to the floor..almost crashed because brakes got hard and didn't stop the vehicle. Faulty brake booster..! Ford needs to recall these!

No brake or ABS warning light. Brake pedal fades to floor with no braking until all the way at the floor. Almost rear ended car in front of me at red light. Problem is ABS module. Major safety issue.

I have had a Soft brake pedal issue ever since I purchased the car in 2012. Because of the soft brake pedal the driving experience is awful. I do more coasting driving that actual driving sine I have to make room for the soft pedal to be applied. My heart sinks when I have to abruptly brake when cut off by another driver and the brakes hesitate to react precisely. If it weren't for coasting I'd be in multiple accidents already. Instead I've put up with coasting driving experience which is a really horrible experience for me and the guy in back of me. I have had my brakes bled, pads and rotors changed multiple times to rectify the issue to no avail. I am addressing this issue because research suggests that it is a failed abs Hydraulic Unit and has described my braking situation perfectly. I've even had the situation temporarily fixed after an abs event, but it only last for less than a week then it goes back to being soft. This actually happened only one time. I believe this is a matter of safety and confidence behind the wheel which I have not benefited from since owning the vehicle.

The contact owns a 2011 Ford Edge. The contact stated the check engine warning light was illuminated. The contact stated shortly after the warning light independently turned off. The contact stated on June 16, 2021, while driving 40 mph, another vehicle intercepted his lane and he depressed the brake pedal but it failed to stop the vehicle as the pedal was hard. The contact stated no warning light was illuminated. The contact stated he was able to steer to the right to prevent crashing into the vehicle and his vehicle came to a stop. The contact stated he turned off and on the ignition and started driving to his destination. The contact stated he continued to experience the failure the following day. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

I went to apply my brake pedal and they went all the way to the floor of the truck. There were no warning lamps what so ever. My vehicle was not stopping as it should have and I almost crashed into the car ahead of me. The light turned green and I was able to pull into a parking lot and bump a crub.

ON OR ABOUT APRIL 19, 2021, WITHOUT WARNING, THE VEHICLE'S BRAKING SYSTEM SIGNIFICANTLY FAILED. WHILE ATTEMPTING TO SLOW THE VEHICLE DOWN BY APPLYING THE BRAKES, THE BRAKE PEDAL HAD VERY LITTLE PRESSURE AND DIDN'T SLOW THE VEHICLE UNLESS DEPRESSING THE BRAKE PEDAL ALMOST TO THE FLOORBOARD. THE LOSS OF SUFFICIENT BRAKING COULD HAVE RESULTED IN DAMAGE TO PROPERTY OR EVEN PERSONAL INJURY. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE LOCAL FORD DEALERSHIP IN COLUMBIA, SOUTH CAROLINA WHEREBY THE TECHNICIAN REVIEWED THE VEHICLE AND DETERMINED THE ANTI-LOCK BRAKE SYSTEM ("ABS") HYDRAULIC CONTROL UNIT FAILED WITH AN INTERNAL ISSUE. THE ABS AND/OR BRAKING SYSTEM ON A MODERN VEHICLE SHOULD NOT FAIL. THE COST TO REPAIR AND ADDRESS SAID ISSUE WAS $1,912.85. ATTACHED AND INCORPORATED HEREIN BY REFERENCE IS AN INVOICE AND RECEIPT OF SAID REPAIR. THE SAME VEHICLE WAS PREVIOUSLY RECALLED FOR "BRAKE BOOSTER FAILURE." THIS VEHICLE SHOULD ALSO BE RECALLED FOR THE ABS HYDRAULIC CONTROL UNIT FAILING BEFORE SOMEONE GETS SERIOUSLY INJURED OR EVEN KILLED.

Mileage: 104,185

MUSSY BREAKS. CAR BRAKE PEDAL GOES ALL THE WAY TO FLOOR, CAUSING THE CAR TO TAKE LONGER TO STOP ON THE ROAD, HIGHWAY AND CITY STREET.

Mileage: 70,000

WHILE DRIVING ABS LIGHT CAME ON, THEN SERVICE ADVANCE TRAK. DID THIS INTERMITTENTLY. GOT ON RAMP, TURNING WHEEL RIGHT ANTI LOCK BRAKES KICKED IN FOR NO REASON. IT WASN'T RAINING, NOT ICY, ETC. PARKED. WHEN I STARTED MY CARD DROVE 15 MINUTES, ABS LIGHT CAME BACK ON- THEN KICKED IN, FOR NO REASON.

Mileage: 162,000

FORD HAS ACKNOWLEDGED THAT THE BRAKE POWER BOOSTER IS DEFECTIVE AND WILL REPLACE IT UP TO 150,000 MILES. THEY WILL NOT REPLACE IT AT 151,000 MILES BUT IT IS JUST AS DANGEROUS AND DEFECTIVE. IT TRIPLES STOPPING DISTANCE AND DOES NOT HOLD ON A HILL

Mileage: 145,000

ABS HYDRAULIC MCU UNIT VALVES STICK OPEN AFTER TURNING AND GOING OVER A BUMP WITH THE BRAKES ON. OUT OF NOWHERE THE BAKE PEDDLE GOES ALMOST TO THE FLOOR AND DOES NOT RETURN TO NORMAL OPERATION. YOU ARE LEFT WITH A SPONGEY PEDDLE THAT WHEN PRESSED CONTINUES TO DEPRESS AS IF LEAKING UNTIL IT BOTTOMS OUT. UNLESS YOU PUMP IT UP. I HAVE HAD THE MCU CYCLED AT A GARAGE AND THEY HAVE GOTTEN THE VALVE TO BREAK FREE ONLY TO HAVE IT HAPPEN AGAIN. I SEE THEY HAVE RECALLED THE FUSION FOR A SIMILAR ISSUE.

Mileage: 145,000

THE BRAKE PEDAL GOES TO THE FLOOR BOARD BEFORE ANY BRAKING HAPPENS. THE BRAKING IS MINIMAL WHEN THIS HAPPENS. THIS HAS HAPPENED 4 TIMES AND IS STILL HAPPENING IN THE LAST YEAR STARTING IN 08/14/2020. THE PEDAL RETURNS TO THE REGULAR POSITION AND OPERATES NORMALLY AFTER THIS OCCURRENCE. I HAVE HAD 4 DIFFERENT MECHANICS TRY TO DIAGNOSE THIS BRAKE FAILURE WITH NO SUCCESS. THIS A INTERMITTENT BRAKE FAILURE! BECAUSE IT IS A INTERMITTENT BRAKE FAILURE EVEN THE FORD DEALER CANNOT DUPLICATE THE FAILURE! NO REPAIRS EXPECT FOR A POWER BRAKE BLEEDING HAVE BEEN DONE. ONE OF THE MECHANICS I HAD LOOK AT THE CAR SAID HE FOUND AN EXTENDED WARRANTY FOR THIS FAILURE FORD SAID THEY COULD NOT FIND ONE FOR THIS FAILURE. I GOOGLED IT AND FOUND A COUPLE OF EXTENDED WARRANTIES FOR SIMILAR BRAKE FAILURES. IT IS A BIT TO TECHNICAL FOR MY TO UNDERSTAND FULLY. I HAVE GOOGLED 2011 FORD EDGE BRAKE FAILURES AND FOUND MANY OCCURRENCES OF THIS HAPPENING OTHER PEOPLE. PLEASE LET ME EMPHASIZE THAT THIS IS AN INTERMITTENT BRAKE FAILURE! IT ONLY THAT ONE TIME FOR BRAKES TO FAIL AND KILL A FAMILY! I HAVE READ ONLINE THAT PEOPLE BEING CHARGED $1000'S TO "FIX" THE PROBLEM ONLY TO HAVE IT HAPPEN AGAIN. THIS NEEDS TO CORRECTED BEFORE SOMEONE GETS KILLED! AND THAT SOMEONE COULD BE ME OR SOMEONE YOU LOVE!!

Mileage: 104,348

WHILE DRIVING IN THE CITY WAS BREAKING TO TURN AND THE PEDAL COMPRESSED ALL THE WAY TO THE FLOOR. NEW ROTATORS, BRAKE PADS AND TIRES ARE ON THE VEHICLE AND COULD HAVE CAUSED A MAJOR ACCIDENT. WHY HAS FORD NOT STEPPED UP AND MADE THIS RECALL? I'M SCARED TO DRIVE THIS VEHICLE OR EVEN PUT MY FAMILY IN IT. NOW IT JUST SITS PARKED.

Mileage: 150,000

MY 2011 FORD EDGE SEL WAS RECALLED FOR AN ISSUE WITH THE BRAKE BOOSTER SYSTEM. IT WAS TAKEN IN AND 'FIXED'. 3 YEARS LATER IT STARTED FAILING AGAIN AND WAS APPARENTLY FIXED. NOW 3 YEARS LATER IT'S FAILED AGAIN. THESE SYSTEMS ARE DESIGNED TO LAST UP TO 150,000 MILES. I JUST HIT 100,000 AND WILL HAVE TO HAVE IT FIXED FIR THE 3RD TIME. ALSO BECAUSE OF THE FAULTY SYSTEM BRAKE FLUID HAS LEAKED ONTO THE SWAY BAR RESULTING IN DETERIORATION

2011 FORD EDGE LIMITED, INTERMITTENT PEDAL FADE. WHILE DEPRESSING BRAKE PEDAL, PEDAL WILL FADE TO THE FLOOR. EVENTUALLY PEDAL WILL RETURN TO NORMAL OPERATION OVER TIME. BRAKE BOOSTER AND MASTER HAVE BEEN REPLACED AND ARE FUNCTIONING NORMAL. THIS ISSUE IS INTERMITTENT AND EXTREMELY DANGEROUS AND SHOULD BE ADDRESSED. THIS ISSUE HAPPENS WHILE DRIVING, WIFE ALMOST HAD MULTIPLE ACCIDENTS DUE TO THE HCU VALVES STICKING OPEN ON ABS PUMP SIDE AND NOT CLOSING. EVENTS GET WORSE IN COLDER CONDITIONS. VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES, FLUSHED WITH SPECIFIED BRAKE FLUID, BLED AND MECHANICALLY BLED. FORD DEALERSHIP STATED THAT THERE IS NOTHING ELSE THEY CAN DO FOR US. COST OF REPAIRS HAVE SURPASSED $2900 WORTH OF DIAGNOSTICS AND IS STILL NOT FIXED. VEHICLE IS LESS THAN 90K MILES ON IT AND IS CURRENTLY UNSAFE TO DRIVE.

Mileage: 80,000

WHENEVER VEHICLE HITS BUMPS BRAKE GOES SOFT TO FLOOR. AFTER A NEAR MISS COLLISION, BRAKES NOW ONLY GO TO FLOOR. THEY DO NOT WORK PROPERLY AT ALL NOW. PART IS ON NATIONAL BACK ORDER. PART SHOULD BE RECALLED. TO MANY PEOPLE AFFECTED AND WE ARE TALKING ABOUT BRAKING!

Mileage: 118,000

PURCHASED A 2011 FORD EDGE SEL AWD IN 2020 WITH 139,000 MILES. SINCE I HAD IT THE BRAKES SEEMED TO BE HARD WHEN STEPPING ON THE BRAKES. FEAR OF NOT STOPPING IN TIME TO AVOID A ACCIDENT. HOPE THAT FORD MOTOR CO. WOULD HAVE A RECALL ON THE BRAKES. WENT ON INTERNET TO FIND OUT THERE ARE MANY, MANY COMPLAINTS WITH THE BRAKES ON FORD EDGE 2011. LOOKS LIKE IT MIGHT BE DUE TO A BAD OR DEFECTIVE BRAKE BOOSTER. THIS IS A HUGE SAFETY ISSUE AND FORD SHOULD HAVE A RECALL ON THEIR BRAKES. WHY CAN NOT NHTSA FORCE FORD TO FIX THIS ISSUE WITH A RECALL !? HAVE NOT HAD A ACCIDENT YET, BUT CAME CLOSE. WHERE DO I GO FROM HERE? HOPE SOMETHING CAN BE DONE BEFORE SOMEONE GETS KILLED. THANK YOU PHIL

Mileage: 144,000

BREAKS GO OUT PEDAL GOES TO FLOOR REPLACED BREAK BOOSTER ON RECALL FORD KNOWS ABOUT DEFECTIVE BREAKS SYSTEM AND NEW IN 2011

Mileage: 60,000

HYDRAULIC CONTROL UNIT HAS FAILED CAUSING AN UNSAFE CONDITION.

Mileage: 136,701

91K MILES AND MY BRAKE PEDAL GOES TO THE FLOOR. BRAKE PADS ARE 50%, NO LEAKING OR CONTAMINATED BRAKE FLUID. DOES IT IN EVERY DRIVING CONDITION, FORWARD, REVERSE, AND ALL SPEEDS.

Mileage: 91,000

THE 2011 FORD EDGE BRAKES PARTIALLY FAILED. CAR CAN STILL STOP BUT PEDAL GOES TO THE FLOOR. IT SEEMS THERE MAY BE METAL IN THE HYDRAULIC PUMP SYSTEM CAUSED BY IMPROPER INTERNAL DESIGN (NOT PROPERLY LUBRICATING POSSIBLY). THIS IS A SERIOUS CONCERN THAT COULD LEAD TO A FATALITY. TOO MANY ISSUES HEREIN DOCUMENTED, GARAGES SEEM TO KNOW OF THIS ON-GOING PROBLEM AND A SOLUTION MUST BE PROVIDED BY FORD. TIS IS A SERIOUS PUBLIC SAFETY ISSUE..

Mileage: 102,000

BRAKES FAILED. PADDLE WENT COMPLETELY TO THE FLOOR, CITY DRIVING

Mileage: 106,000

REPLACED ROTORS, CALIPERS, PADS ON ALL 4 WHEELS AFTER LOSS OF MOST OF THE PEDAL WHILE DRIVING IN CITY TRAFFIC. BRAKES WERE ALSO DUE FOR REPLACEMENT. BLED BRAKE SYSTEM ACCORDING TO OWNERS MANUAL AND STILL NO PEDAL. LIMPED THE CAR TO THE DEALER WHO ADVISED THAT THE MASTER CYLINDER HAD TO BE REPLACED. ALSO NOTED THAT THE BRAKE BOOSTER WOULD BE REPLACED UNDER THAT EXTENDED WARRANTY. THIS APPEARS TO BE A COMMON PROBLEM ON THESE VEHICLES. MOST CERTAINLY A SAFETY ISSUE.

Mileage: 119,000

REPEATED ISSUES WITH REPLACEMENT OF BREAK COMPONENTS RELATED TO THE OVERALL SYSTEM LEADING TO INADEQUATE PERFORMANCE AND REQUIRED REPLACEMENT OF ABS MODULE HCU AND ECU REPLACEMENT AND REPROGRAMMING. THE LACK OF PROPER PERFORMANCE OF THE BREAK COMPUTER MODULES LEADS TO THE INABILITY TO CONTROL THE VEHICLE IF A SUDDEN STOP IS REQUIRED.. THE VEHICLE IS NOT BEING DRIVEN DUE TO SAFETY CONCERNS OF THE INABILITY TO CONTROL THE VEHICLE IF A SUDDEN STOP IS REQUIRED.

Mileage: 159,083

2011 EDGE SPORT. COMING TO A STOP SIGN, DOING 22-23MPH, THE BRAKE PEDAL DEPRESSED ABOUT 90% OF THE WAY BEFORE ENGAGING. BRAKES HAD TO BE JAMMED TO THE FLOOR TO STOP THE VEHICLE. WE WOULD HAVE HIT THE OTHER CAR IF THEY HADN'T SWERVED. I WAS POWERLESS TO STOP. DEALER CHECKED THE BOOSTER THAT HAD ALREADY BEEN REPLACED UNDER WARRANTY AND SAID IT WAS THE ABS MODULE AND CONTROL UNIT. I AM SEEING THIS HAPPENING TO A LOT OF EDGE SPORT AND LIMITED OWNERS ESPECIALLY. FORD IS NOT FULLY ACKNOWLEDGING THE FAULTY DESIGN HERE BY ONLY COVERING THE BOOSTER. IT IS INCREDIBLY DANGEROUS AND I CAN ONLY IMAGINE HOW MANY PEOPLE HAVE BEEN HURT OR DIDNT GET TO REPORT THE SUDDEN BRAKE FAILURE AS A RESULT OF DEATH

Mileage: 156,700

VEHICLE IS IN MOTION AND BRAKE PEDAL GOES TO THE FLOOR AND BRAKING IS EXTREMELY REDUCED WHEN STOPPING. TRACTION CONTROL AND ABS LIGHT ARE CONSTANTLY ON. FORD REPLACED THE BRAKE BOOSTER UNDER A CUSTOMER SATISFACTION PROGRAM ABOUT 6 MONTHS AGO FOR PEDAL GOING TO THE FLOOR. THE PEDAL RETURNED TO NORMAL POSITION BUT THE ABS AND TRACTION CONTROL LIGHT CONTINUED TO STAY ON. NOW 6 MONTHS LATER, THE BRAKE PEDAL IS GOING TO THE FLOOR AGAIN AND BEING TOLD IT IS THE HYDRAULIC CONTROL UNIT. THIS ISSUE SHOULD BE A SAFETY RECALL. I KNOW YOU GUYS HAD THE FORD FUSION RECALLED DECEMBER OF 2019 FOR THE SAME ISSUE. PLEASE ADD THE 2011 FORD EDGE TO THE LIST OF RECALLS BECAUSE THIS IS A MAJOR SAFETY ISSUE!

Mileage: 125,000

DRIVING THE CAR IN OCTOBER ON A CITY STREET, THE BRAKES WENT ALL THE WAY TO THE FLOOR, AND TOOK MUCH LONGER THAN USUAL TO STOP. WE TOOK THE CAR TO OUR MECHANIC, HE COULD NOT REPRODUCE THE PROBLEM BUT SAID IT MAY BE THE BRAKE BOOSTER. WE HAD IT REPLACED. THE PROBLEM OCCURRED AGAIN AFTER THE REPAIR WHEN DRIVING IN A SCHOOL ZONE AND ATTEMPTING TO STOP AT A STOP SIGN. THE CAR ENDED UP IN THE MIDDLE OF THE ROAD AND THANKFULLY WITH NO ONCOMING TRAFFIC OR CHILDREN AROUND.

Mileage: 84,000

WHEN DEPRESSNG THE BRAKE, THE BRAKE WAS SOFT AND WENT TO THE FLOOR. PUMPING THE BRAKES HELPED STOPPED THE CAR. THIS OCCURRED INTERMITTENTLY. THE FORD EDGE HAS APPROXIMATELY 94,000 MILES ON IT. BROUGHT THE CAR IN TO HAVE THE BRAKE ISSUE FIXED AND THE MASTER CYLINDER WAS REPLACED. A WEEK LATER THE SAME ISSUE OF A SOFT BRAKE PEDAL OCCURRED WHILE DRIVING. BROUGHT THE CAR BACK INTO THE SHOP AND THEY BELIEVE IT MAY BE THE HCU, WE HAVE BEEN TOLD THAT THE PART IS ON BACK ORDER. WE HAVE TO WAIT A MONTH FOR THE PART TO COME IN TO SEE IF THIS WILL RESOLVE THE PROBLEM. THE CAR IS NOW NOT BEING DRIVEN.

Mileage: 94,000

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN PRESSING THE BRAKE PEDAL, IT WOULD TRAVEL TO THE FLOORBOARD CAUSING DIFFICULTIES WITH BRINGING THE VEHICLE TO A STOP. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT, A CERTIFIED MECHANIC, STATED THAT THE VEHICLE'S AC VALVES WOULD NEED TO BE RELEASED AND THE HYDRAULIC UNIT DOC TREE FLUID WAS CORRODING THE VALVE. THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED, HOWEVER, THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *DT*DT CONSUMER STATED AN ABS SERVICE BLEED PROCEDURE AT TIMES CORRECTED THE PROBLEM TEMPORARILY.*JB

Mileage: 120,000

SINCE I PURCHASE 2011 FORD EDGE FROM MY DEALER IN BABYLON NY . I HAVE ISSUES WITH ELECTRICAL, LOSS OF POWER DURING WINTER, AND THE WORSE HAS BEEN THE BRAKES, MASTER CYLINDER TO BRAKES KEEP FAILING AND I NEVER NO EVEN I CHANGE MY BRAKES WHEN THEY CAN FAIL . I AM SCARED OF DRIVING THIS UNSAFE VEHICLE. MY DEALER DOES NOT RESPOND TO MY VEHICLE.

Mileage: 40

BRAKES RANDOMLY DO NOT WORK. WILL PLACE PRESSURE BUT BRAKE GOES TO THE FLOOR. HAS BEEN AT REPAIR SHOP 4 TIMES THIS YEAR. 2 TIMES LAST YEAR. NOT ABLE TO FIGURE OUT WHY PROBLEM OCCURS. WILL PROVIDE INVOICES IF REQUIRED.

I (SKYLA BURKS) TOOK MY FORD EDGE TO THE DEALERSHIP TO HAVE MY RECALLS REPAIRED! MY BRAKE BOOSTER BEING THE MAIN ONE I'M CONCERNED WITH BECAUSE THAT'S THE BIGGEST SAFETY PROBLEM! THE DEALERSHIP TOLD ME BECAUSE MY CAR WAS OVER A CERTAIN AMOUNT OF MILES THAT THE RECALL EXPIRED! HOW CAN THE BRAKE BOOSTER RECALL EVER EXPIRE? ESPECIALLY WHEN THAT'S THE MEANS OF BEING ABLE TO STOP! MY BRAKES ARE SO BAD THAT I DON'T LIKE PUTTING MY CHILDREN IN THE CAR! I DON'T FEEL SAFE AT ALL DRIVING IT & THEY TELL ME THEY CAN'T REPAIR DUE TO THE MILEAGE! WELL THE MILEAGE DON'T HAVE ANYTHING TO WITH MY BRAKES GOING OUT & CAUSING ME TO WRECK & GET INJURED OR WORSE! THIS IS A HUGE SAFETY PROBLEM FOR NOT JUST MYSELF! SO HOW CAN I GET THIS FIXED?

OVER THE PAST MONTH, THE BRAKE PEDAL SUDDENLY GOES TO THE FLOOR AFTER ABS ACTIVATION FROM A SUDDEN STOP OR WHEEL SPIN EVENT, LEAVING LITTLE TO NO STOPPING POWER. WHEN THE VEHICLE IS TURNED OFF AND THEN POWER IS RESTORED, THE BRAKES RETURN TO NORMAL OPERATION UNTIL THE NEXT EVENT. THE VEHICLE IS A 2011 FORD EDGE LIMITED THAT HAS BEEN DRIVEN 87K MILES. AFTER EXTENSIVE RESEARCH, IT APPEARS THAT FORD IS AWARE OF FAILURES IN THE ABS CONTROL UNIT (AKA HCU) AND HAS EVEN OFFERED EXTENDED WARRANTY SERVICE FOR MANY VEHICLES WITH THIS PROBLEM. HOWEVER, MANY OTHER VEHICLES, LIKE OURS, ARE SOMEHOW NOT COVERED FOR THE VERY SAME FAILING PARTS.

Mileage: 86,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS REPLACED HOWEVER, THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE DEALER INVER GROVE FORD LINCOLN (4725 S ROBERT TRL, INVER GROVE HEIGHTS, MN 55077, (651) 554-7096) CONFIRMED THE FAILURE OF THE BRAKE BOOSTER AND PROVIDE THE CONTACT WAS A COST FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

WHEN BRAKES ARE APPLIED YOU CAN HEAR A HISSING NOISE. AT A FULL STOP THE CAR WILL SLOWING MOVE FORWARD, ALSO WHEN BRAKING IT IS SPONGY. BRAKE FEEDBACK CYCLES FROM HARD TO SOFT.

Mileage: 167,766

CITY STREETS - WHEN PRESSING DOWN ON BRAKES CAR DOES NOT FULLY STOP AT TIMES STILL ROLLS. MOST TIMES MUST PRESS ALL THE WAY TO GET IT TO STOP. MAKES CAT SCREECHING NOISE WHEN BRAKING. FIRESTONE CHECKED BRAKES ON 9/16/20 STATING NOTHING WAS WRONG. TAKING BACK VEHICLE 9/18/20 FOR FURTHER CHECKING. I SAW NUMEROUS COMPLAINTS ON THIS 2011 EDGE WHY NO RECALLS? MY VEHICLE IS REGULARLY SERVICED FOR ANY NECESSARY SERVICES NEEDED AT REGULAR INTERVALS.

Mileage: 108,000

WHEN DRIVING THE VEHICLE AND I STEP ON THE BRAKE PEDAL TO STOP THE PEDAL WILL GO DOWN TO THE FLOOR. THE CAR HAS NEW BRAKES BUT THE BRAKES ARE SPONGY. IT IS DANGEROUS BECAUSE IT IS UNPREDICTABLE TO STOP. IT DOES THE SAME SAME THING WHEN THE CAR IS NOT IN MOTION.

Mileage: 67,285

THE BRAKE PEDAL WENT TO THE FLOOR WHEN TRYING TO STOP WHILE DRIVING ON THE HYWAY , I CHECKED THE FLUID IT WAS FULL, TOOK IT TO DEALER TO HAVE IT CHECKED THEY SAID IT NEEDED A HYDRAULIC CONTROL UNIT AND ELECTRONIC MODULE THAT IS MORE THAN $1,100 BUT I DID SOME RESEARCH AND THIS IS A COMMON PROBLEM WITH THIS FORD EDGE.

Mileage: 90,035

THE BREAKS ARE ROCK HARD WHEN YOU FIRST HIT THE BREAK. THE CAR SLOWLY TRYS TO STOP BUT YOU CAN FEEL BRAKES NOT FULLY ENGAGE. SO YOU HAVE TO PRESS HARDER AND THEN THE BRAKES WILL ENGAGE AND IT'S AN ABRUPT STOP. SOMETIMES DOESN'T THINK IT WILL STOP. IT IS VERY SHOCKING WHEN FIRST HITTING BREAKS BECAUSE DON'T KNOW IF IT WILL BRAKE ALL THE WAY.

Mileage: 2

MY VEHICLE'S BRAKES WENT ALL THE WAY TO THE FLOORBOARD BEFORE COMING TO A STOP. THE PRESSURE IN THE BRAKES WOULD LEAVE IMMEDIATELY SO I TOOK IT TO MY MECHANIC AND THEY REPLACED THE MASTER CYLINDER. TWO MONTHS LATER, THE SAME THING HAPPENED AGAIN WHERE ALL THE PRESSURE OF THE BRAKES ARE GONE AND THE BRAKES BARELY STOP THE CAR SO I TOOK IT AGAIN TO THE MECHANIC AND THEY REPLACED THE MASTER CYLINDER AND STILL THE BRAKE PRESSURE WON'T HOLD SO THEY SAID IT MIGHT HAVE TO DO WITH THE ABS SYSTEM. THEY WERE SURPRISED THAT THERE IS NO RECALL ON THE BRAKE SYSTEM BECAUSE IT SEEMS LIKE SO MANY OTHER PEOPLE ARE DEALING WITH THE FAULTY SYSTEM THAT KEEPS BREAKING THE MASTER CYLINDER. THE ABS SYSTEM IS VERY EXPENSIVE TO FIX TOO. I DON'T FEEL SAFE IN MY CAR ANYMORE, THE BRAKES CAN GIVE OUT ANYTIME WHILE I'M DRIVING AND FORD COULD CARE LESS.

Mileage: 114,000

BREAKS ARE REALLY SPONGY ABOUT 2TO3 IN OF PLAY BEFORE BRAKE ENGAGES

Mileage: 141,350

BRAKES ARE SO HARD, THE CAR DOES NOT BRAKE EASILY. IT MAKES A SOUND LIKE A WIND IS BLOWING. I TOOK IT TO THE FORD DEALER AND THEY SAID THE PROBLEM PROBABLY IS THE BRAKE BOOSTER. BUT AFTER THEY DO AN INSPECTION THEY FIND OUT THE PROBLEM IS THE MASTER CYLINDER AND HCU. SO THEY SAID THE COST IS AROUND $1,300 THIS IS TO EXPENSIVE THIS MUST BE A RECALL.. I SAW MANY CASES WITH THIS SAME PROBLEM.. ALSO FORD CHARGE $149 FOR INSPECTION..

THE BRAKES HAVE BECOME 'SPONGY' AS THE SERVICE MECHANIC CALLS IT. WHEN I PUSH THE BRAKES, THEY GO ALL THE WAY TO THE FLOOR BEFORE STOPPING THE VEHICLE. IT TAKES MUCH LONGER TO STOP EVEN IF YOU ARE GOING SLOW.

Mileage: 105,000

THE PROBLEM STARTED WITH AN OCCASIONALLY STIFF BRAKE PEDAL. THIS WAS IN FEBRUARY 2015 WITH 59,554 MILES ON THE CAR. THE FORD DEALERSHIP REPLACED THE BRAKE BOOSTER UNDER CUSTOMER SATISFACTION PROGRAM 13N02. THEN IN MAY 2016 WITH 74,029 MILES ON THE CAR THE PROBLEM RETURNED EVEN WORSE. THIS TIME THE PEDAL WOULD NOT ONLY BE STIFF AT START UP BUT WOULD ALSO BECOME STIFF WHILE DRIVING AND WAS ACCOMPANIED BY A HIGH PITCHED RINGING NOISE. THE DEALERSHIP REPLACED THE BRAKE BOOSTER AGAIN BUT THIS TIME THE COST WAS PLACED ON ME. NOW HERE WE ARE IN JULY 2020 WITH APPROXIMATELY 110,000 MILES ON THE VEHICLE THE STIFF PEDAL PROBLEM HAS BEEN COMING UP AGAIN AND HAS PROGRESSED TO THE BRAKE PEDAL GOING TO THE FLOOR WHILE DRIVING WITH GREATLY REDUCED BRAKING POWER. THE FORD DEALERSHIP AGAIN SAYS THAT THE BRAKE BOOSTER IS PART OF THE PROBLEM, ALONG WITH THE MASTER CYLINDER. THE DEALER & FORD MOTOR CO. BOTH STATE THAT THE COST OF REPLACING THEIR FAULTY PARTS IS MY RESPONSIBILITY. FORD OBVIOUSLY HAS NOT FIXED THE PROBLEM WITH THEIR BRAKE BOOSTERS

Mileage: 110,000

WHEN DRIVING AT VARIOUS SPEEDS ON HIGHWAY AND CITY STREETS, GOING TO APPLY BRAKES WHEN STOPPING THE BRAKES WILL NOT FULLY STOP THE VEHICLE. IT WILL SLOW IT DOWN BUT IT WON'T COME TO A COMPLETE STOP WITHOUT HAVING TO USE THE EMERGENCY BRAKE TO BE ABLE TO FULLY STOP. THE BRAKE PEDAL WOULD BE PUSHED ALL THE WAY INTO THE FLOOR. AND IT MAKES THIS AWFUL SQEAULING NOISE WHEN BRAKES ARE APPLIED.

Mileage: 116,000

THE BRAKE PEDAL RANDOMLY GOES TO THE FLOOR YOU HAVE TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE, I TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS A SERIOUS SAFETY PROBLEM. *TR

Mileage: 118,901

WHEN VEHICLE IS IN MOTION AT VARIOUS SPEEDS AND PRESSURE APPLIED TO BRAKE PEDAL TO STOP OR REDUCE SPEED THE VEHICLE DOESN'T COMPLETELY STOP. THIS HAS RESULTED IN ACCIDENTS DUE TO PRESSING BRAKE IS UNABLE TO STOP THE VEHICLE. MULTIPLE DIAGNOSTICS HAVE BEEN PERFORMED ON THE VEHICLE FROM CERTIFIED AUTO SHOPS TO NO AVAIL. MECHANICS ARE UNABLE TO RESOLVE THE ISSUE DUE TO OCCURRENCES ARE INTERMITTENT. THIS IS A VERY SCARY FEELING TO NOT KNOW IF YOUR BRAKING SYSTEM WILL STOP THE VEHICLE WHEN IN MOTION. I HAVE RESEARCHED AND REVIEWED MULTIPLE BLOGS THAT HAVE RESULTED IN MULTIPLE CITIZENS EXPRESSING THE SAME ISSUE WITH THIS TYPE, YEAR, AND MODEL OF VEHICLE. I STRONGLY ENCOURAGE FORD AND MANUFACTURERS TO THOROUGHLY RESEARCH THESE TYPE COMPLAINTS AND ISSUE A RECALL BEFORE MULTIPLE DEATHS OCCUR DUE TO VEHICLE BEING UNABLE TO STOP. FAMILY LIVES ARE AT RISK WHEN DRIVING THEIR VEHICLES THAT PRESENT THIS INTERMITTENT BRAKING PROBLEM. ADDITIONALLY, THERE HAVE BEEN TIMES WHEN I HAVE HAD TO PUMP THE BRAKES WHILE IN PARK OR PUT IN NEUTRAL BEFORE PUTTING INTO DRIVE MODE. AGAIN, BRAKE PEDAL SUPPRESSED FULLY TO FLOOR STILL WILL NOT BRING VEHICLE TO COMPLETE HALT. THIS IS EXTREMELY DANGEROUS. THIS IS A CONTINUOUS ISSUE THAT HAS BEEN GOING ON FOR MONTHS IN MY CASE BUT FOR YEARS FOR OTHERS WHO OWN THE SAME TYPE OF VEHICLE.

Mileage: 145,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WENT THROUGH A RED TRAFFIC LIGHT BEFORE COMING TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUSQUEHANNA FORD LOCATED AT (415 W 4TH ST, QUARRYVILLE, PA 17566) TO HAVE THE ABS SOFTWARE REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

THE CAR ACCELERATED WHILE I WAS BRAKING WHILE PARKING ON THE STREET, THIS PROBLEM IS REOCCURRING. I ALSO CONSTANTLY GET A WARNING THAT MY CAR IS OVERHEATING WHILE THE BAR LINE IS ON COLD. I TRIED PUTTING ANTI FREEZE AND IT DOESN'T HELP. THE CAR ALSO TURNED OFF AT A GREEN LIGHT WHEN I TURNED ON MY AIR CONDITIONER. LASTLY I GOT A WARNING THAT MY OIL PRESSURE IS LOW ALTHOUGH I JUST GOT AN OIL AND FILTER CHANGE THE DAY BEFORE. PLEASE DO A RECALL FOR THESE THINGS. I HAVE A CHILD AND IT IS VERY UNWISE TO PUT HIM IN ANY DANGER BY BEING IN THIS CAR.

Mileage: 1,000

WHEN APPLYING THE BRAKES TO STOP, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND DO NOT WORK. THE CAR CONTINUES TO GO AS IF NOTHING HAPPENED. YOU HAVE TO PUMP THE BRAKES REPEATEDLY BEFORE THE BRAKES RE-ENGAGE AND YOU CAN COME TO A STOP. WE TOOK A CAR TRIP OF ABOUT 6 HOURS WORTH OF DRIVING AND IT OCCURRED ABOUT 4 TIMES, 2 ON THE WAY THERE AND 2 ON THE WAY BACK. MY WIFE ALSO STATED THIS HAS OCCURRED PREVIOUSLY, BUT THERE IS NOT TIME TABLE BETWEEN OCCURRENCES.

Mileage: 160,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED BUT WENT TO THE FLOORBOARD WHICH EXTENDED THE BRAKING DISTANCE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BRAKE MASTER CYLINDER AND ABS MODULE WERE REPLACED BY HIMSELF. THE VEHICLE WAS TAKEN TO STUART POWELL FORD LINCOLN MAZDA LOCATED AT (225 S DANVILLE BYPASS, DANVILLE, KY 40422), WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

THERE ARE PROBLEMS WITH THE ABS LIGHT STAYS ON AFTER DRIVING OR MAKING A TURN. THE ELECTRONIC STABILITY CONTROLS WHEN TURNING DISABLE AND ONLY GO OFF WHEN THE CAR IS TURNED OFF. THE TRANSMISSION LIGHT STAYS ILLUMINATED AND THE DOORS DO NOT CLOSE PROPERLY LEAVING THE INTERIOR LIGHTS ON RUNNING DOWN MY BATTERY.*DT

Mileage: 70,000

ONGOING PROBLEMS WITH BRAKES DATING BACK TO 2014 AT 77K MILES. TOOK VEHICLE TO A.C. COLLINS FORD AND COMPLAINED ABOUT BRAKE PEDAL BECOMING STIFF AND FEELING LIKE IT WAS NOT GOING TO STOP, I.E. AT STOP SIGN IN SLOW TRAFFIC. BRAKE BOOSTER WAS REPLACED PER RECALL NOTICE 13N02. AFTER SOME TIME, EARLY 2016, BEGAN TO EXPERIENCE SPONGY BRAKE PEDAL WITH EXTENDED STOPPING DISTANCE. MARLER FORD RECOMMENDED REPLACEMENT OF BRAKE BOOSTER, NO ACTIVE RECALL AT THAT TIME. REPAIR WAS NOT DONE AND CAR BLEW A HEAD GASKET SHORTLY THEREAFTER. FAST FORWARD TO SEPTEMBER 2019 AND MOTOR REPLACEMENT, HAD MECHANIC LOOK AT BRAKES BECAUSE OF PAST ISSUES. HE REPLACED MASTER CYLINDER, ABS CONTROL MODULE, & BRAKE PADS. NOW, 2/2020, VEHICLE IS DRINKING BRAKE FLUID AND MECHANIC ADVISES REPLACEMENT OF BRAKE BOOSTER....AGAIN. VERY DISAPPOINTED IN THE QUALITY OF PARTS IN THIS FORD VEHICLE. FIRST AND LAST FORD FOR ME.

Mileage: 155,000

MY BRAKING SYSTEM IS MALFUNCTIONING WHILE DRIVING. IT FIRST APPEARED WHEN THE BRAKE BOOSTER WENT BAD ON OR AROUND 2/6/2020 WHICH I WAS NEVER NOTIFIED OF BY FORD AS BEING A KNOWN PROBLEM SO I HAD IT REPLACED. IMMEDIATELY AFTER REPLACING THAT PART ON 2/9/2020 THE BRAKES BEGAN TO ENGAGE AND STAY ENGAGE WHILE DRIVING WITHOUT DEPRESSING THE BRAKE PEDAL. THIS HAPPENED TWICE AND THE BRAKES WOULD DISENGAGE ONCE THE VEHICLE WAS OFF FOR HOURS. NOW ON MY WAY TO THE DEALER 2/19/2020 MY BRAKES WERE UNRESPONSIVE AND THE BRAKE PEDAL WAS SOFT AND WENT ALL THE WAY TO THE FLOOR BARELY STOPPING THE VEHICLE. THIS ISSUE I WAS TOLD BY THE DEALER WAS DUE TO MY HYDRAULIC CONTROL MODULE GOING BAD. SEEM COINCIDENTAL THAT THIS COINCIDED WITH THE BOOSTER GOING BAD AND NO RECALL OR EXTENDED WARRANTY BEING OFFERED FOR THE KNOWN ISSUE AS I HAVE READ 100S OF COMPLAINTS OF THE SAME NATURE ONLINE. THIS IS A TRAGEDY WAITING TO HAPPEN AND FORD DOESN'T SEEM TO CARE.

Mileage: 74,500

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING ABOUT 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED ADDED EFFORT TO SLOW THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS FIRM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND BLED. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

Mileage: 111,000

HAD A RECALL ON DRIVER DOOR ISSUE WITH SECURE OF DOOR . BUT ON MY BACK DRIVER DOOR HAS THE SAME PROBLEM . DOOR COULD BECOME UN SAFE WHEN DRIVING . DONT KNOW IF IT IS SECURE. WHILE DRIVING. SHOWS OPEN. SOMETHING WENT WRONG WITH ABS SYSTEM WHILE DRVING DIDNT STOP RIGHT AWAY . HAD TO STOP AND WAIT BEFORE BRAKE SYSTEM BECAME FUCTIONABLE .

Mileage: 131,200

BRAKE BOOSTER FAILURE

Mileage: 100,000

BRAKES GO ALL THE WAY TO THE FLOOR..ESPECIALLY DOES IT IN WET, SNOW, ICY WEATHER. FEW TIMES IT HAD DONE IT ON DRY ROAD..BUT THIS PROBLEM HAS BEEN HAPPENING SINCE OCTOBER 2019..LASTEST INCIDENT WAS 01/10/2020..

Mileage: 57,825

I HAD BREAK ISSUES WHERE THE PEDAL WAS TIGHT AND IT TOOK A LOT OF PRESSURE TO STOP. TOOK IT TO THE DEALER RESULTING IN THE BREAK BOOSTER BEING REPLACED UNDER WARRANTY. MAYBE 3 MONTHS LATER I HAD MORE PROBLEMS BREAKING. THIS TIME THE PEDAL WAS SOFT AND WOULD TRAVEL TO THE FLOOR WHILE BREAKING. THIS TIME THE DEALER SAYS IT'S THE HYDRAULIC CONTROL UNIT. SOUNDS LIKE BOTH PARTS SHOULD BE UNDER WARRANTY AND REPLACED AT THE SAME TIME.

Mileage: 113,475

DURING EVERYDAY DRIVING THE BRAKE PEDDLE APPEARS SPONGY. UPON APPLYING BRAKES YOU HEAR A HISSING SOUND AND THE PEDDLE MUST BE PUSHED SEVERAL INCHES PRIOR TO THE FEEL OF BRAKES BEING APPLIED. THIS IS A DANGEROUS CONDITION WHICH NEEDS TO BE ADDRESSED THROUGH A RECALL TO PREVENT INJURY OR DEATH.

Mileage: 100,003

I WAS DRIVING MY VEHICLE NORMALLY AND THEN I APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR DID STOP. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT COULD EITHER BE THE ABS MODULE OR THE BRAKE MODULE.. I TOOK IT AND TO ANOTHER SHOP BUT THEY DID NOT KNOW WHAT CAUSED THIS PROBLEM. . I THEN TOOK IT YET TO ANOTHER. THEY ORDERED A CONTROL MODULE AND A BRAKE MODULE AND INSTALLED THEM ON DECEMBER 19, 2019 AT A COST OF 1500.00 DOLLARS.

Mileage: 116,000

FOR SEVERAL YEARS WE HAVE BEEN HAVING PROBLEMS WITH THE BRAKES WHERE THE PEDAL WOULD JUST RANDOMLY GO TO THE FLOOR AND THE BRAKE RESPONSE WOULD ALMOST GO AWAY COMPLETELY. USUALLY ONCE THE CAR WAS SHUT OFF THE BRAKES WOULD COME BACK AND BE FINE AGAIN. THEY GOT REALLY BAD A LITTLE OVER A YEAR AGO AND WE WENT TO A DEALERSHIP AFTER LEARNING ABOUT A SERVICE BULLETIN FOR THE BRAKE BOOSTER. THE DEALERSHIP THOUGHT THAT COULD BE THE PROBLEM. SO ON 8/9/18 WITH 99,703 MILES ON OUR CAR THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY FORD ISSUED. WE THOUGHT THE PROBLEM WAS FIXED UNTIL 11/26/19. MY WIFE WAS LEAVING WORK AND IT WAS A LITTLE ICY. SHE ACTIVATED THE ABS LEAVING HER WORK PARKING LOT AND THE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. THIS TIME IT DID NOT COME BACK. THE VEHICLE WAS OPERATIONAL BUT THE BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO WORK. THE CAR WAS AGAIN TAKEN BACK TO THE SAME DEALERSHIP WHO TOLD ME THEY HAD 3 OTHER VEHICLES COME IN WITH THE EXACT SAME PROBLEM IN THE LAST WEEK. AFTER BLEEDING THE BRAKES AND RUNNING TESTS IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT THAT CONTROLS THE ABS SYSTEM WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE NOW HAS 127,000 MILES AND THE COST OF THIS REPAIR IS $1800. WE HAVE CONTACTED FORD MULTIPLE TIMES AFTER DOING TO SEARCHES ON THE INTERNET AND FIGURING OUT THAT THIS IS A COMMON PROBLEM THAT FORD IS AWARE OF AND WILL DO NOTHING ABOUT. OUR CALLS HAVE FALLEN ON DEAF EARS AT FORD AND THEIR CUSTOMER SERVICE DEPARTMENT COULD ONLY SAY THEY ARE SORRY FOR THE PROBLEMS WE ARE HAVING AND THERE IS NOTHING THEY CAN DO. BRAKES ARE A PRETTY IMPORTANT PART OF THE CAR AND I HAVE NEVER SEEN A CAR WITH MORE BRAKE ISSUES THAN OUR EDGE AND FORD COULD CARE LESS. THIS WAS THE FIRST FORD I'VE EVER PURCHASED BUT I CAN GUARANTEE YOU IT WILL BE OUR LAST.

Mileage: 127,000

MY BRAKES HAVE BECOME VERY SQUISHY AND BARELY STOPPING NY CAR.I HIT THE BRAKES HARD IN TRAFFIC ON THE HIGHWAY AND THE CAR BARELY STOPPED. YOU HAVE TO PRESS THE PEDDLE CLEAR TO THE FLOOR FOR ANY REACTION. TOOK TO SHOP. REPLACED THE MASTER CYLINDER AND THE BRAKE BOOSTER AND THE LROBLEM CONTINUES. THE SHOP ISN'T SURE WHAT COULD BE THE PROBLEM. AFTER INTERNET RESEARCH IT APPEARS THERE IS A MODULE PROBLEM AND THIS IS BEEN HAPPENING WITH THIS YEAR OF EDGE VERY FREQUENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS ADRESSED!

Mileage: 150

DRIVING HOME FROM WORK AND WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR..PUMPED THEM SO IT WOULD STOP..THEN DROVE WELL UNDER SPOED LIMIT UNTIL I GOT GOT HOME..1ST TIME IT HAPPENED WAS OCTOBER 2019 COMING HOME FROM WORK.

Mileage: 57,676

HAVING ISSUES WITH BRAKING WHERE THE BRAKE PEDAL WILL GO TO THE FLOOR AND IS SOFT. IT IS VERY SCARY WHEN I HAVE TO BRAKE QUICKLY AND CAR DOESN'T WANT TO STOP WHETHER IN TOWN OR THE HIGHWAY. BRAKE BOOSTER WAS ALREADY REPLACED DUE TO A PREVIOUSLY RECALL. HOWEVER, THIS DID NOT COMPLETELY FIX THE PROBLEM. IT ALREADY CAUSED ISSUES WHERE BRAKES WERE COMPLETELY REPLACED AND COST $800. NOW, THE DEALERSHIP IS STATING THAT IT WILL COST $1500 TO REPLACE THE HCU UNIT. I AM AMAZED THAT SO MANY OTHER INDIVIDUALS ARE HAVING THE SAME ISSUES I AM HAVING. I'VE NEVER HAD THIS ISSUE WITH A CAR.

Mileage: 125,567

DURING BRAKING THERE IS A HISSING SOUND EMANATING FROM THE AREA IN FRONT OF THE BRAKE PEDDLE. THE BRAKING ACTION OF THE CAR IS SEVERELY DIMINISHED CAUSING REDUCED BRAKING APPLICATION DURING EACH PHASE OF BRAKING I.E. EMERGENCY STOPPING, NORMAL STOPPING. THIS IS A SAFETY ISSUE THAT REQUIRES IMMEDIATE ATTENTION. THIS OCCURS ON EACH APPLICATION OF THE BRAKES.

Mileage: 94,689

BRAKES INTERMITTENTLY GO ALL THE WAY TO FLOOR WITH NO WARNING WHILE DRIVING ON CITY STREETS (TRAVELING STRAIGHT). CAR DOES NOT STOP. BRAKE FAILURE HAS HAPPENED TWICE RECENTLY, ONCE WHEN GOING OVER A RAILROAD TRACK (BIG BUMP), AND ONCE FOR NO APPARENT REASON. TOOK TO FORD, AND IT TOOK THEM A DAY TO LOOK AT THE VEHICLE, AND THEY COULD NOT REPRODUCE THE ISSUE. THEY CHECKED ALL THE PARTS OF THE BRAKE SYSTEM AND COULD NOT FIND ANY ISSUE.

Mileage: 150,000

WHEN PUSHED ON, BRAKES PETAL DEPRESSES WITHOUT BREAKING SOMETIMES, BUT OTHERTIMES WORKS JUST FINE.

Mileage: 165,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO BRAKE, BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO STAND ON THE BRAKE PEDAL TO STOP THE VEHICLE AND KEEP IT FROM CRASHING INTO OTHER VEHICLES. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WANTED TO CHARGE $1,700 FOR A BRAKE BOOSTER REPAIR. THE CONTACT PURCHASED A BUMPER TO BUMPER WARRANTY AND THE DEALER STATED THAT THEY WOULD CHECK TO SEE IF THE WARRANTY WAS STILL IN EFFECT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RESEARCHED THE BRAKE FAILURE ONLINE AND FOUND SEVERAL COMPLAINTS, BUT NO RECALLS. THE FAILURE MILEAGE WAS 60,980. THE VIN WAS UNKNOWN.

Mileage: 60,980

WHILE DRIVING UNDER VARIOUS CONDITIONS WE EXPERIENCED INTERMITTENT BREAK FAILURES WHERE THE BREAK PEDAL WILL DEPRESS TO THE FLOOR AND BREAKING POWER IS GREATLY REDUCED TO THE POINT WHERE STOPPING BECOMES AN ISSUE. WE'VE EXPERIENCED THIS MALFUNCTION ON HIGHWAYS, CITY STREETS AND IN A PARKING LOT UNDER VARIOUS WEATHER CONDITIONS. THERE WAS A RECALL TO REPLACE THE "BOOSTER BOX" THAT WAS COMPLETED ON THE VEHICLE IN JULY OF 2017. THE ISSUE BEGAN IN JUNE OF 2019 AND CONTINUES.

Mileage: 98,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE ANTI-LOCK BRAKE WARNING INDICATOR ILLUMINATED AND THE CRUISE CONTROL FAILED TO FUNCTION. WHEN TURNING THE STEERING WHEEL TO THE RIGHT, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO PALLOTTA FORD LINCOLN (LOCATED AT 4199 CLEVELAND RD, WOOSTER, OH 44691, (330) 345-6600) WHERE IT WAS DIAGNOSED THAT BOTH FRONT AXLES AND FRONT STAB LINKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 161,500. THE VIN WAS NOT AVAILABLE.

Mileage: 161,500

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL FELT SPONGY AND DEPRESSED ALMOST TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (844) 648-2686) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,100.

Mileage: 70,100

WHEN DRIVING, AT ANY SPEED, BRAKE PEDAL INTERMITTENTLY/RANDOMLY BECOMES SOFT, AND GOES TO THE FLOOR WHEN DEPRESSED, WITH LITTLE TO NO REDUCTION IN SPEED. PUMPING THE BRAKES IS REQUIRED IN ORDER TO STOP. THERE IS NO ASSOCIATED NOISE, AS SOME HAVE REPORTED (SUCH AS HISSING OR SUCKING AIR). THE MECHANIC IS UNABLE TO ACCURATELY DIAGNOSE OR DUPLICATE THE ISSUE AT THIS TIME. HE REPORTS THAT IT COULD BE THE MASTER CYLINDER OR THE HCU/ABS MODULE, BUT AT THIS TIME WE'D JUST BE THROWING PARTS AT A PROBLEM. NO TROUBLE CODES ARE PRESENT AND ALL BRAKE SYSTEM PRESSURES WERE NORMAL DURING HIS TROUBLESHOOTING. CURRENT MILEAGE IS 108,000. THIS IS MY WIFE'S CAR, AND SHE REGULARLY TRANSPORTS OUR KIDS IN IT, SO TO HAVE THIS TYPE OF FAILURE PRESENT WITH RELATIVELY FEW MILES IS DISCONCERTING.

Mileage: 108,000

COULD NOT STOP. HAD TO USE BOTH FEET ON BRAKE TO STOP. GOOD THING I WAS ONLY BACKING OUT OF MY DRIVEWAY. HAD TO HAVE BRAKE BOOSTER REPLACED. A BRAKE BOOSTER SHOULD LAST THE LIFE TIME OF THE CAR AND NOT BE REPLACED. MY EDGE IN A 2011 WITH 119,000 MILES . WE NEVER RECEIVED ANY LETTER ABOUT THIS BEING A PROBLEM ON THE FORD EDGE. . SHOULDN'T FORD REIMBURSE US ?

Mileage: 119,086

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT PUSHED THE BRAKE PEDAL WITH FORCE AND SLOWLY CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO BOHN FORD (504-347-7000, LOCATED AT 3737 LAPALCO BOULEVARD, HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS TRANSFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000. *DT *TP

Mileage: 58,000

IN JULY 2017, EXPERIENCED HARD TO PRESS BRAKES WITH HISSING NOISE, WARRANTY EXTENSION PROVIDED TO REPLACE BRAKE BOOSTER, 27 MONTHS LATER, SIMILAR ISSUE, BRAKES WORK BUT PEDAL CONTINUES TO FLOOR. RECOMMENEDED MASTER CYLINDER REPLACEMENT BY DEALERSHIP AND INDEPENDENT MECHANIC, REPLACED AND STILL HAVING THE SAME ISSUE - DIAGNOSIS IS THAT IT IS AGAIN BRAKE BOOSTER WHICH WAS ONLY COVERED FOR A SINGLE REPAIR AND WARRANTIED FOR 12 MONTHS. NO RECOURSE FROM FORD DESPITE MANY REPORTS OF THIS ISSUE FROM OTHER CUSTOMERS, EXPENSIVE AND DANGEROUS FAILURE.

Mileage: 119,000

WITH OUT WARNING THE BRAKES WILL GO OUT AFTER A FEW DAYS THEY WORK AGAIN . NO ONE KNOWS WHY . THEY CAN NOT FIND ANY REASON FORE THIS. THIS HAS HAPPENED 7 TIMES THIS IS A SAFETY PROBLEM AND NEEDS TO BE ADDRESSED PROMPTLY. THIS HAPPENS WHEN DRIVING THIS CAR.

Mileage: 117,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 55-70 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS ALREADY REPAIRED AND WOULD NOT BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 87,562.

Mileage: 87,562

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO STOP AFTER DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF ROMEO (LOCATED AT 63300 VAN DYKE, WASHINGTON, MI 48095, (586) 838-1250) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN AND IT WAS DIAGNOSED THAT THE BRAKE CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON OCTOBER 3, 2019. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME AND IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000. THE VIN WAS NOT AVAILABLE.

Mileage: 86,000

VEHICLE WAS TRAVELING APX 35MPH WENT TO DEPRESS BRAKE AT STOP LIGHT, BRAKE FELT STUCK HALFWAY, VEHICLE DID NOT SLOW DOWN AND THEN BRAKES MAKE A HIGH PITCH BEEP SOUND WHEN FULLY DEPRESSED.

Mileage: 172,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE

Mileage: 140,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ON SEVERAL OCCASIONS, THE DRIVER HAD TO PUMP THE BRAKE PEDAL MULTIPLE TIMES TO STOP THE VEHICLE. IN ADDITION, A HYDRAULIC SOUND WAS SOMETIMES PRESENT WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD (4220 BARDSTOWN RD, LOUISVILLE, KY) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS UNKNOWN.

Mileage: 149,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO GEORGE WAIKEM FORD (LOCATED AT 4321 LINCOLN WAY E, MASSILLON, OH 44646, (330) 478-1801) WHERE IT WAS DIAGNOSED THAT THERE WAS TOTAL BRAKE SYSTEM FAILURE DUE TO A FAILURE OF THE HYDRAULIC PUMP, BRAKE MASTER CYLINDER, AND HYDRAULIC CONTROL UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

BRAKES BOOSTER, BRAKES ARE SPONGY AND SOFT AND HISSING SOUND IS COMING FROM THE BRAKE PEDAL

BRAKE BOOSTER FAILURE, AT TIME BRAKE PEDAL HARD THAN SUDDENLY DROPS, THIS IS A SAFETY ISSUE AS MY WIFE ENDED UP PAST STOP SIGH AND MY SON ALMOST WENT THROUGH BACK OF GARAGE

Mileage: 202,000

WIFE'S BREAKS STARTED INTERMITTENTLY FEELING SPONGY AND THE BREAK PEDAL WILL GO ALL THE WAY TO THE FLOOR WITH VERY LITTLE STOPPING POWER. THIS WOULD OCCUR AT HIGHWAY SPEEDS OR NORMAL CITY SPEEDS, EVEN DRIVING IN THE NEIGHBORHOOD AT SLOW SPEED. WE BROUGHT IT IN TO THE MAINTENANCE SHOP AND THEY THOUGHT IT WAS THE BREAK BOOSTER SO THEY REPLACED IT. THIS DID NOT FIX THE PROBLEM, AFTER FURTHER INVESTIGATION THEY DETERMINED THAT THE HCU UNIT NEEDED TO BE REPLACED. AFTER LOOKING ON THE INTERNET I FOUND SEVERAL (OVER 100) REPORTS OF THIS SAME ISSUE ON THE EXACT SAME MAKE AND MODEL, SOME OF WHICH ENDED IN INJURY DUE TO THE FAILURE. ALL REPORTS HAVE STATED THAT FORD HAS CURRENTLY REFUSED TO ACKNOWLEDGE THIS ISSUE AND ISSUE A RECALL. THIS IS A VERY SERIOUS ISSUE THAT HAS ALREADY LED TO INJURY AND COULD LEAD TO A DEATH, SOMETHING NEED TO BE DONE BEFORE ANY MORE INJURY'S OCCUR OR WORSE. *TR

Mileage: 110,000

THE BRAKE PEDAL NEEDS TO BE PUSHED TO THE FLOOR TO STOP THE CAR. THE CAR HAS BEEN COMPLETELY CHECKED OUT AND EVERYTHING IS FINE EXCEPT THIS ISSUE. COME TO FIND OUT THERE HAS BEEN A RECALL ON THE VACUUM BRAKE BOOSTER WHICH IS THE ISSUE WITH MY FORD EDGE, BUT MINE ISN'T COVERED UNDER THE RECALL. ITS' THE SAME ISSUE AND WILL COST $894.89 TO FIX, BUT FORD HAS WIPED THEIR HANDS OF IT. THIS IS A SAFETY ISSUE AND THE CAR CANNOT BE DRIVEN AS IT IS. FORD WON'T TELL ME WHY MY VIN NUMBER ISN'T COVERED. THE BRAKE PEDAL ISSUE HAPPENS 100% OF THE TIME WHEN YOU ARE ATTEMPTING TO STOP THE VEHICLE.

Mileage: 140,000

BRAKES ARE HARD, THE CAR DOES NOT BRAKE EASILY. IT MAKES A SOUND LIKE A WIND IS BLOWING. AS IF IT HAD A PRESSURE THAT WOULD NOT LET THE BRAKE TIGHTEN

Mileage: 5

ATLANTA RECALLS I GO TO USE THE BRAKES PEDAL IS REAL HARD THE CAR WILL NOT STOP WAS ON CITY STREETS ALMOST HAD A ACCIDENT

Mileage: 84,828

THIS COMPLAINT DEALS WITH A 2011 FORD EDGE IN WHICH THE VEHICLE'S BRAKES BEGAN TO FAIL CONSIDERABLY AT APPROXIMATELY 172,000 MILES. AFTER ALMOST $1000 IN BRAKE REPAIRS IT WAS FINALLY DETERMINED THAT THE VEHICLE'S BRAKE BOOSTER HAD FAILED. THIS DEFECT IS KNOWN TO THE MANUFACTURER WHO ISSUED CUSTOMER SATISFACTION PROGRAM 13N02 WHICH ALLOWED REPLACEMENT OF THE DEFECTIVE PRODUCT FOR VEHICLES WITH UP TO 150,000 MILES OR THROUGH JANUARY 15, 2015. THIS PROBLEM PRESENTS A DANGEROUS SITUATION, PARTICULARLY WHEN BACKING THE VEHICLE WHEN THE PROBLEM IS MORE PROMINENT. FORD DEALERSHIP WAS CONTACTED WITH REGARDS TO THE COMPLAINT AND STATED THAT DUE TO THE MILEAGE THAT THE REPAIR WOULD NOT BE COVERED BY THE 13N02 REPAIR OR OTHER PROGRAMS. THE REPAIR COST IS QUOTED BY FORD AT APPROXIMATELY $710.37

Mileage: 172,000

ON 9/11/17 MY WIFE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HER 2011 FORD EDGE LIMITED WITH APPROXIMATELY 80,000 MILES. A VAN HAD CUT HER OFF DURING RUSH HOUR TRAFFIC ON HYW. 635 IN FARMERS BRANCH, TX AND SHE ENDED UP REAR ENDING IT. I ASKED MY WIFE WHAT HAPPENED WHEN I ARRIVED AT THE HOSPITAL AND THE TOLD ME THAT WHEN SHE WENT FOR THE BRAKE PEDAL IT WENT STRAIGHT TO THE FLOOR AND SHE HEARD A "SUCKING" SOUND BUT THE CAR DID NOT STOP. OUR INSURANCE COMPANY AT THE TIME (USAA) NEVER INVESTIGATED THE BRAKES AND TOTALED OUT THE CAR. I SEARCHED GOOGLE AND HAVE FOUND SIMILAR SITUATIONS INVOLVING FORD EDGE CROSSOVERS BUT FORD ONLY HAS A TSB FOR THIS ISSUE AND NOT A RECALL. I JUST RECENTLY LEARNED ABOUT THIS PROCESS AND HOPE IT WILL BE INVESTIGATED SO THAT LIVES CAN BE SAVED. LUCKILY MY WIFE ONLY SUSTAINED MINOR INJURIES FROM THE AIRBAG AND OUR CHILDREN WERE STILL WITH OUR BABYSITTER.

Mileage: 80,000

THE AWS LIGHT STAYS ON AND SAYS THE DRIVER STABILITY CONTROLS ARE NOT WORKING PROPERLY. TOOK IT TO A FORD DEALERSHIP FOR SERVICING, CHARGED 800 PLUS AND THE ISSUE IS STILL OCCURRING. THEY CLAIM IT'S A SENSOR ISSUE BUT IT'S STILL HAPPENING! IF I TURN LEFT OR RIGHT THE WARNING LIGHT COMES ON, IF IT'S WET OR DRY THE LIGHT COMES ON AND WHEN BREAKING THE SUV SLIDES. WILL NEVER PURCHASE ANOTHER FORD AGAIN. NOT SURE OF THE ACTUAL DATE THE ISSUE STARTED HAPPENING.

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE BOOSTER FRACTURED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TRACY FORD (209-229-4006, LOCATED AT 3500 AUTO PLAZA WAY, TRACY, CA 953040) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Mileage: 89,000

MY 2011 FORD EDGE WITH BRAKES AT 1/2 USE HAS SUDDENLY BEGUN HAVING BREAKING ISSUES. PUSHING THE BRAKE USUALLY RESULTS IN IMMEDIATE ENGAGEMENT; NOW IT TRY'S TO ENGAGE BUT RELEASES AND GOES TO THE FLOOR; REQUIRES HEAVY HARD PRESSURE TAKING PEDAL COMPLETELY TO THE FLOOR TO STOP VEHICLE. HAS BEEN ONE OR TWO INSTANCES OF INTERMITTENT OCCURRENCES; BUT SEEMS TO BE PERSISTENT NOW. NHTSA NEEDS TO DO SOMETHING FROM THE UNENDING LIST OF SIMILAR COMPLAINTS. NOT ANY SPECIFIC DRIVING CONDITION CREATING THE ISSUE TO OCCUR. THIS AM I WAS ON AN OPEN HIGHWAY WITH NO STOPPING/ STARTING DRIVING; THIS AFTERNOON I WAS IN TOWN.

Mileage: 10

DRIVING ON CITY STREETS 35-45MPH WHEN I HAD TO APPLY THE BRAKE. BRAKES FELT SPONGEY (NO ANTI LOCK FEEL) AND THE PEDAL WENT ALMOST TO THE FLOOR. THIS ORIGINALLY OCCURRED MID FEBRUARY 2019, BUT CORRECTED ITSELF AFTER LETTING THE CAR SIT OVERNIGHT. IT OCCURRED AGAIN LATE MARCH 2019 AND THIS TIME THE CONDITION PERSISTED AND MADE ME FEEL THAT THE BRAKES COULD ULTIMATELY FAIL. I CHECKED ONLINE AND FOUND MULTIPLE MENTIONS OF THIS ISSUE WITH FORD EDGES, BUT NO FORMAL RECALL - WHICH THE DEALERSHIP LATER VERIFIED. MY VEHICLE IS A 2011 WITH 135,000 MILES. THE VEHICLE HAS HAD ALL OF ITS REQUIRED/RECOMMENDED MAINTENANCE AND IS IN GOOD CONDITION OTHERWISE. THE DIAGNOSIS WAS AS FOLLOWS - "FOUND THE MASTER WITH LEAK AND HCU/ABS SEEPING AND DUMP VALVE, E ON FOUND BRAKES BYPASSING". THE DEALER REPLACED THE CONTROL AND MODULE AND ALSO RECOMMENDED THAT I REPLACE THE MASTER CYLINDER, WHICH I AGREED TO ALLOW. EXPENSIVE REPAIR - JUST A BIT PAST $1900 WITH PARTS AND LABOR

Mileage: 135,000

WHEN APPLYING THE BRAKES THE BRAKE PEDAL SINKS TO THE FLOOR AND IS HESITANT TO STOP COMPLETELY. I HAVE HAD THE MASTER CYLINDER CHANGED, THE ABS PUMP HAS BEEN REPLACED AND THE VEHICLE HAD THE BRAKE BOOSTER REPLACED AROUND 1 YEAR AGO DUE TO A FORD RECALL. THIS VEHICLE HAS BEEN IN THE SHOP FOR 3 WEEKS NOW AND THE MECHANIC CANNOT SEEM TO FIX THIS ISSUE. THIS SEEMS TO BE A WELL KNOWN PROBLEM WITH THE BRAKE SYSTEM FOR THIS VEHICLE AND IS DANGEROUS TO THE OCCUPANTS OF THE VEHICLE AND OTHERS IN THE SURROUNDING AREAS. THIS ISSUE HAS THE POTENTIAL FOR RANDOM BRAKE LOSS WHICH CAN OCCUR IN INJURY OR DEATH.

Mileage: 110,000

BRAKE BOOSTER REPLACED UNDER RECALL 13N02 10/30/2017 AT NO CHARGE. APRIL 2019 BOOSTER FAILED AGAIN. FORD WILL NOT COVER UNDER WARRANTY. REPLACEMENT LASTED 16 MONTHS AND 6958 MILES.FORD SAYS WARRANTY ONLY COVERED FOR ONE YEAR. THE REPLACEMENT BY THE DEALER , AT MY EXPENSE, IS TWO YEARS.

Mileage: 79,797

SLOWING DOWN IN CITY TO MAKE A RIGHT TURN AT LOW SPEED AND PEDAL WENT TO THE FLOOR. I WAS ABLE TO SWERVE TO AVOID HITTING CURB. HAD TO PUMP BRAKES AND PUSH ALMOST TO FLOOR TO STOP THE VEHICLE. THERE IS FLUID IN THE MASTER BRAKE CYLINDER AND NO LEAKS. BRAKE BOOSTER IS FUNCTIONAL AND BRAKES HAVE PLENTY OF PAD. EXTREMELY DANGEROUS SITUATION. I WILL BE CONTACTING FORD DEALER IN TWO DAYS TO DISCUSS SITUATION.

Mileage: 76,156

I HAVE PROBLEMS WITH THE ABS SENSOR. WHEN YOU HIT A BIG BUMP OR WHEN YOU BRAKE ON ICE THE BRAKES SHUTTER & THE BRAKE PEDAL GOES TO THE FLOOR UNABLE TO STOP. USUALLY I CAN PUMP THEM & I GET BRAKES BACK. NOW I CAN'T PUMP THEM UP, I CALL IT A SOFT BRAKE, I CAN NOT STOP FAST IF A VEHICLE STOPS FAST IN FRONT OF ME. I WAS TOLD FROM MY MECHANIC THAT IT NEEDS ABS HCU UNIT & MASTER CYLINDER CHANGED. HE ALSO TOLD ME THAT THEY FREQUENTLY HAVE CALLS FROM FORD OWNERS THAT HAVE EDGE & FUSION WITH THE SAME ISSUE OF LOOSING THEIR BRAKES, IN FACT THEY TAKE BETS ON HOW MANY CALLS THEY WILL GET ON A SNOW DAY OR RAINY DAY. I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON THIS, IT IS EXTREMELY DANGEROUS.

Mileage: 140,442

BACKED INTO GARAGE AND BRAKE PEDAL WENT TO FLOOR WHEN DEPRESSED WITH NO WARNING. BROKE SEVERAL 2 X 4'S AND PUSHED THE WALL OUT ONE FOOT. NEW BRIGHTON FORD DEALER HAD DETERMINED ITS A BAD ABS MODULE AND HYDRAULIC CONTROL UNIT (HCU). ITS BEEN TWO MONTHS WITHOUT THE USE OF THE VEHICLE AS FORD CAN NOT GET A NEW HCU ANYWHERE IN THE USA. THEY SAY THE PART HAS NO DATE TO WHEN THEY WILL GET THE PART. FORD CUSTOMER SERVICE JUST SAYS THEY HAVE ESCALATED THE PART AVAILABILITY PART AND SAID TO KEEP CHECKING IN WITH THE SERVICE MANAGER. SERVICE MANAGER DOES NOT RETURN MESSAGES LEFT ON HIS PHONE. NO ONE AT FORD CAN TELL ME IF OR WHEN THE PART WILL ARRIVE AFTER WE PAID 1/2 DOWN TO ORDER THE PART. THEN THEY SENT US HOME WITH A CAR WITH DEFECTIVE BRAKES AS THEY DID NOT WANT IT THERE INDEFINITELY..

Mileage: 47,000

MY WIFE'S 2011 FORD EDGE BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP. PROBLEM IS INTERMITTENT AND BRAKES GO BACK TO WORKING NORMAL. THIS HAS HAPPENED MULTIPLE TIMES WITH MY WIFE DRIVING AND TWICE WHILE I WAS DRIVING. BRAKE BOOSTER WAS ALREADY REPLACED UNDER RECALL. I DON'T THINK THE BOOSTER IS BAD AGAIN.I THINK IT IS A ABS ISSUE.THE BRAKE PADS ARE IN GOOD SHAPE AND THE RESERVOIR IS FULL. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS ISSUE. FORD NEEDS TO TAK RESPONSIBILITY AND FIX THIS BEFORE SOMEONE IS INJURED OR KILLED.

DURING THE COURSE OF OWNERSHIP OF A 2011 FORD EDGE, A SEVER BREAKING ISSUE EMERGED WITH NO WARNING OR ALERTS OF ANY KIND. THE MAIN ISSUE ARISES WHEN A DRIVER DOWN PRESSES THE BRAKE PEDAL DURING DRIVING CONDITIONS ST ANY SPEED. THE DRIVER IS MET WITH A SOFT OR SPONGY BRAKE THAT RETARDS THE BRAKING ACTION WHICH CAN LEAD TO SEVERE INJURY. THE ISSUE AROSE AND WAS TAKEN TO A DEALERSHIP WHO CANNOT READILY SOLVE THE ISSUE AND INSTEAD WOULD RECOMMEND THAT THE OWNER LEARN OR ACCCEPT THE ISSUE RATHER THAN RESOLVE IT. DEALERSHIP PERFORMED SEVERAL MAINTENANCE ACTIONS INCLUDING A PRESCRIBED PRESSURE BLEED. AFTERWARDS, IT WAS RECOMMENDED TO CHANGE SEVERAL PARTS THAT NEVER SOLVED THE ISSUE. THE DEALER ACKNOWLEDGES THAT THE 2011 FORD EDGE IS NOTORIOUS FOR HAVING WEAK OR SPONGY BRAKES BUT GIVES NO SOLUTION. THIS IS A SEVERE RISK TO THE DRIVER OF A 2011 FORD EDGE AND TO THOSE DRIVING AROUND THE VEHICLE AT THE SAME TIME.

Mileage: 123,000

BRAKE FAILURE WITH PEDAL GOING ALL THE WAY TO THE FLOOR AND VEHICLE WOULD NOT STOP. FORD IS AWARE OF THE PROBLEM AND WILL NOT WARRANTY THE REPAIR OF THE HYDRAULIC CONTROL UNIT (HCU) AND COST $1,000 TO REPLACE. WHY HASN'T THE NHTSA DONE SOMETHING?

Mileage: 105,000

WHILE DRIVE 45 MILES PER HOUR RAN OVER A RAISED STEEL COVER IN ROAD WAY THE BUMP CAUSED BRAKE PEDAL TO GO TO FLOOR, THIS HAS OCCURRED BEFORE, THE BRAKE COMES BACK EVENTUALLY. IT HAD A BRAKE BOOSTER REPLACED BY RECALL 2015. THIS HAS HAPPENED TWICE SINCE THEN. NO ACTION BY FORD.

Mileage: 45,900

HAVE HAD CAR INTO SHOP 3 DIFFERENT TIMES FOR SPONGY AND HARD TO STOP BRAKES. REPLACE BRAKE BOOSTER TWICE, BLEED LINES, "FIXED" CALIPER. IN READING OTHERS IT APPEARS THERE IS AN ISSUE WITH THE HYDRAULIC CONTROL UNIT OR SOME OTHER IDENTIFIED PROBLEM. FORD NEEDS TO FIGURE THIS OUT AND ISSUE A RECALL. THIS IS A SERIOUS PROBLEM THAT DOESN'T NEED TO BE IGNORED AND THERE ARE NUMEROUS EXAMPLES OF REPORTED PROBLEMS.

Mileage: 117,800

TUESDAY NIGHT 1/22/2019, MY DAUGHTER DESCRIBED THAT HER CAR HAD LOST ALL POWER WHILE SHE WAS DRIVING DOWN A SMALL MOSTLY DESERTED STREET IN OUR TOWN WHEN SHE BRAKED AND ATTEMPTED TO TURN. SHE HAD AN EXTREMELY DIFFICULT TIME BRAKING AND TURNING THE CAR TO GET OFF OF THE ROADWAY. SO, THAT SAME EVENING, I DECIDED TO SEE IF IT HAPPENED TO ME. IT WAS NOTED THAT SHE HAD JUST OVER A QUARTER TANK OF GAS SO I THOUGHT MAYBE HER GAS GAUGE WAS WRONG SO I FILLED THE CAR. WE DROVE AROUND 6 MILES WHEN IT DID HAPPEN TO ME AS I BRAKED AND ATTEMPTED TO MAKE A LEFT HAND TURN IN FRONT OF ONCOMING TRAFFIC. FORTUNATELY, THE VEHICLES HEADED MY WAY WERE QUITE A BIT DOWN THE STREET, AND I ALLOWED MYSELF AMPLE TIME TO GET ACROSS WERE THIS TO HAPPEN. HOWEVER, THIS WAS AT NIGHT WHEN THAT STREET ISN'T BUSY. WE LIVE OFF OF THIS STREET SO AVOIDING DURING THE DAY ISN'T AN OPTION. DURING THE DAY WHEN TRAFFIC IS BUSY AND CONSTANT, THERE WOULD BE NO WAY TO ALLOW THAT MUCH TIME TO GET ACROSS SAFELY. IN THE MONTHS LEADING UP TO THESE POWER FAILURES, THERE WERE AT LEAST THREE INSTANCES WHERE WE WERE IN A DRIVE THRU OR STOPPED AT A STOPLIGHT WHERE POWER WOULD BE LOST, BUT NEVER WHEN THE CAR WAS ACTUALLY IN MOTION AS HAPPENED TWICE ON 1/22/2019. I FOUND A FORUM WHERE THIS HAS BEEN REPORTED MANY TIMES NOT ONLY TO FORD, BUT TO THE NHTSA AND NOTHING BY WAY OF A RECALL HAS BEEN CALLED FOR THIS PROBLEM AND IT APPEARS THAT SOMEONE WILL BE KILLED PRIOR TO SOMETHING BEING DONE. I'VE READ THAT THE THROTTLE BODY SEEMS TO BE THE ISSUE HERE AND THAT FORD HAS DENIED A PROBLEM SAYING THEY'VE NEVER HEARD OF THIS PROBLEM WHEN PEOPLE TAKE THESE CARS TO THE DEALERSHIPS. THE EVIDENCE IS ALL OVER THE INTERNET WHERE PEOPLE DESCRIBE THE EXACT SAME PROBLEM. THIS CAR WILL ONLY BE DRIVEN AS NEEDED AND ABSOLUTELY IS NOT ALLOWED ONTO THE HIGHWAY. PLEASE HELP RESOLVE THIS KNOWN PROBLEM BEFORE SOMEONE IS KILLED.

Mileage: 94,000

THANKSGIVING TIME (2018) APPLIED BRAKES, (2011 FORD EDGE WITH 105,000 MILES), WENT TO FLOOR BARLEY STOPPING. ALMOST PLOWED INTO CAR IN FRONT OF US. SCARED CRAP OUT OF US. NEVER DID THIS BEFORE!!! HAD CAR TOWED TO LOCAL SHOP. PUT ON NEW MASTER CYLINDER. THREE WEEKS LATER BRAKES GO TO FLOOR AND VERY POOR STOPPING. TOWED TO LOCAL SHOP AND YET A SECOND MASTER CYLINDER INSTALLED. ONE WEEK LATER, POOR STOPPING YET ONCE AGAIN. FEW FEET FROM PLOWING INTO GARAGE WALL. ALL OCCASIONS THE VEHICLE WAS TRAVELING AT A GOOD RATE OF SPEED, ONLY TO FIND OUT NO STOPPING PETAL. HAD TO RAPIDLY PUMP SPONGEY PETAL TO HOPE IT STOPS. AFTER FIXING, WORKED SOMEWHAT NORMALLY, BUT REVERTS BACK TO SPONGEY PETAL AND SCARY SITUATION AS IF IS IT GOING TO STOP. (NOTE, NO ABS PULSATING AT ANY TIME!) ONCE AGAIN BACK TO SHOP. I CONSULT YOUTUBE AND FIND A VIDEO WHERE A FORD EXPEDITION HAD SAME EXACTING PROBLEM AS MINE. DETERMINED TO BE THE ABS CONTROL MODULE. NOT A MASTER CYLINDER. (AND NOT A BRAKE BOOSTER WHERE PETAL IS HARD.)THERE IS A HYDRAULIC VERSION (AVAILABLE THROUGH FORD) AND AN ELECTRONIC VERSION (NO LONGER AVAILABLE ANYWHERE INCLUDING FORD) ABS CONTROL MODULE. SO A EIGHT YEAR OLD CAR WITH 105,000 MILES CANNOT BE REPAIRED AS THE DEMAND ON THIS PART IS APPARENTLY SO GREAT IT HAS EXHAUSTED STOCK AND CANNOT BE REPLACED WITH A NEW PART. IN CLOSING, THE ONLY WAY TO REPAIR THE VEHICLE IS TO FIND A JUNKYARD DONOR VEHICLE AND HOPE THAT PARTS WILL NOT FAIL. BUT CHANCES ARE THAT IT TOO, WILL EVENTUALLY FAIL. I BELIEVE THAT THE NTSB NEEDS TO INVESTIGATE THIS DANGEROUS SAFETY DEFECT. ABS IS SUPPOSED TO HELP PREVENT ACCIDENTS, NOT CREATE THEM. PLEASE CONSIDER. ALSO, FEEL AS THOUGH I SHOULD BE REIMBURSED FOR MY OUT OF POCKET COSTS ON THIS TOO. WELL OVER $1000. THANKS (XXXX)CONSULT YOUTUBE 'SINKING/SPONGY BRAKE PETAL- WITH ABS SYSTEM ' PUBLISHED BY (XXXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 105,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO KRIEGER FORD, INC (1800 MORSE RD, COLUMBUS, OH 43229, (614) 888-3320) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.

Mileage: 157,000

I RECENTLY PURCHASED A 2011 FORD EDGE PRIVATE PARTY. THE VEHICLE WAS DRIVING, STOPPING VERY WELL FOR THE TEST DRIVE. NOW AFTER THE PURCHASE OF THE VEHICLE ON THE WAY HOME, IN A LITTLE TOWN THE BRAKE PEDAL STARTED SINKING TO THE FLOOR AS I WAS BRAKING. IT SEEMED ODD TO ME SO I HAD THE BRAKES BLEED TO BE SURE THERE WAS NO AIR INF THE LINES. NO IMPROVEMENT, ALSO THE BRAKES STILL FUNCTION AS SHOULD JUST THE BRAKE PEDAL HAS TO BE COMPLETELY COMPRESSED ABOUT 1.5 INCHES FROM THE FLOOR TO PROPERLY WORK, BUT THE BRAKES PULL ONE WAY THEN LOCK UP IF COMPRESSED TO QUICKLY. THE BRAKES ONLY ENGAGES 1.5 INCHES FROM FLOOR. ANY RECALLS ON THE BRAKE SYSTEM?

Mileage: 125,002

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 10 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE ROLLED TO A STOP BEFORE STRIKING A POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO HOLMAN FORD OF TURNERSVILLE (3461 ROUTE 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 469-6461) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE BOARD NEEDED TO BE INSTALLED. AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE REPAIRED ON NOVEMBER 28, 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,500.

Mileage: 94,500

DRIVING VEHICLE AND BRAKES WENT TO THE FLOOR. FORD DEALER HAD IT FOR 7 DAYS AND SAID THEY COULDN'T MAKE THE CAR BRAKES FAIL. PEDAL WAS GOOD AND COULDN'T DO THE EXTENDED WARRANTY ON THE BRAKE BOOSTER. I TOOK CAR TO ANOTHER FORD DEALER AND HE SAID HE WOULD FIX IT UNDER THE EXTENDED WARRANTY RECALL. THEY HAD IT FOR 7 DAYS AND TOLD ME THE PARTS ARE ORDERED AND THEY SAID THEY FIXXED IT BRAKE BOOSTER INSTALLED. NO PAPER WORK TO SIGN YOU ARE GOOD TO GO.1 WEEK LATER NO BRAKES AGAIN THEY SAID IT NEEDED A BRAKE MASTER CYLINDER, PUT IT ON AND 1 WEEK LATER NO BRAKES. CALLED BACK THE DEALER AND THE SERVICE REP SAYS HE COULDN'T FIND WHERE THE BRAKE BOOSTER HAD BEEN REPLACED. HE MADE AN APPOINTMENT TO SEE THE CAR AND WHEN WE GOT THERE THEY HAD NO RECORD OF AN APPOINTMENT AND SAID MIKE DOESN'T WORK HERE ANYMORE. STILL CAR HAS NO BRAKES AT PEDAL SOMETIMES YOU CAN PUMP THE PEDAL TO GET SOME BRAKES.BRAKES HAVE BEEN BLED ETC

Mileage: 150,200

I HAVE HAD ONGOING ISSUES WITH THE BRAKES GOING ALL THE WAY TO THE FLOOR, WITH THE LATEST ISSUE BEING THE 5TH OCCURRENCE. I WAS ON A DIRT ROAD AND WENT OVER A SPEED BUMP BEFORE PULLING INTO A PARKING LOT, AND MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE STILL SOFT WHEN I WENT TO PARK. FORD REPLACED THE BRAKE BOOSTER BACK IN 2016, AND IT WAS REPLACED A SECOND TIME IN JULY 2018. I HAVE HAD THE INTERMITTENT ISSUE OF BRAKES GOING ALL THE WAY TO THE FLOOR, HAPPENING MOST OFTEN, AFTER I GO OVER A SPEED BUMP. MY CAR IS IN SERVICE AS OF THIS MOMENT, AND LIKE MANY OTHERS, THE MECHANIC CANNOT REPLICATE THE PROBLEM. FROM ALL I HAVE READ, IT SOUNDS LIKE THE ISSUE IS THE FAULTY HYDRAULIC CONTROL UNIT, BUT OF COURSE, THERE HAS BEEN NOT A PEEP FROM FORD STATING THIS IS AN ISSUE. I DRIVE ALL OF THE TIME FOR MY JOB, AND CANNOT AFFORD TO BE IN AN UNSAFE VEHICLE. I, LIKE OTHERS, HAVE PUT WAY TOO MUCH TIME AND MONEY INTO REPAIRS, TOWING COSTS AND RENTAL CAR EXPENSES. I AM STRONGLY CONSIDERING CUTTING MY LOSSES AND BUYING A NEW VEHICLE.

Mileage: 137,000

OVER THE PAST 3 MONTHS MY BRAKE PEDAL WILL TRAVEL 2X OR 3X THE DISTANCE AND I HAVE TO APPLY MUCH MORE FORCE TO GET MY CAR TO STOP. I HAD MY BREAKS REPLACED THE THE ISSUE CONTINUES. SOMETIMES THE PEDAL WILL DROP ALL THE WAY TO THE FLOOR, I FOUND A FORD ISSUE DESCRIBING THE EXACT PROBLEM WITH THE BREAK BOOSTER UNDER THIS NAME: CUSTOMER SATISFACTION PROGRAM 13N02 CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES BUILT AT THE OAKVILLE ASSEMBLY PLANT FROM MAY 3, 2010 THROUGH MARCH 28, 2013. AFFECTED VEHICLES ARE IDENTIFIED IN OASIS. BUT AFTER WORKING WITH THE DEALER AND 3 PHONE CALLS INTO FORD CUSTOMER SERVICE THEY TELL ME MY CAR IS NOT INCLUDED IN THE PROGRAM. EVEN THOUGH IT WAS MADE IN THE OAKVILLE ASSEMBLY PLANT AND IN 2011.

Mileage: 140,254

I'VE HAD SEVERAL BREAKING ISSUES SINCE BUYING THE CAR EARLIER 2018. I WISH I WOULD HAVE RESEARCHED THE BRAKE ISSUES WITH THE 2011 EDGE I WOULD HAVE CHOSE A DIFFERENT VEHICLE. IT WAS VERY SLICK OUT AND MY HUSBAND SLID THROUGH A STOP LIGHT WHEN THE BRAKES FAILED. THEY WERE SOFT AND SPONGY AND WENT STRAIGHT TO THE FLOOR. WE CHANGE THE BRAKE PADS PAID A MECHANIC TO CHANGE THE MASTER CYLINDER NOT ONCE BUT TWICE BECAUSE WE CONTINUE TO HAVE SOFT BRAKES. HAD A MECHANIC BLEED THE BRAKES SAYING ARE WAS IN THE LINES STILL AN ISSUE. THE BOOSTER HAS BEEN REPLACED WITH THE RECALL AND THEY WILL NOT REPLACE IT A SECOND TIME. NOW THEY WANT TO REPLACE THE HYDRAULIC CONTROL UNIT. THE QUOTE IS $1,650. MY HUSBAND HAS BEEN SCARED TO DEATH TO DRIVE THE VEHICLE AND I AM NOT ALLOWED DUE TO THE FAULTY BRAKING. WE HAVE RAN OFF THE ROAD TWICE BY PEOPLE STOPPING SUDDENLY AND NOT BEING ABLE TO BREAK.

Mileage: 100,000

AT APPROXIMATELY 90,000 MILES 2011 FORD EDGE WAS TAKEN IN TO KEARNY PEARSON FORD (SAN DIEGO) FOR ROUTINE SERVICE AND WAS NOTIFIED OF BRAKE BOOSTER RECALL AND THAT BOOSTER WAS REPLACED. AT APPROX. 95,000 MILES WAS DRIVING ON THE HIGHWAY AND BRAKES FAILED AND FORTUNATELY WAS ABLE TO SWERVE INTO MEDIAN TO AVOID COLLISION. THE PEDAL TOO EASILY WENT ALL THE WAY TO THE FLOOR WITHOUT SLOWING THE VEHICLE. AFTER PUMPING THE BRAKES THEY FINALLY ENGAGED BUT TOOK ALL MY LEG STRENGTH TO PRESS AND STOP THE VEHICLE. KEARNY PEARSON FORD INSPECTED AND FOUND THAT THE BRAKE BOOSTER WAS NOT ACTUALLY REPLACED - SO THEY REPLACED PER THE WELL DOCUMENTED RECALL. ABOUT 1,500 MILES LATER THE RIGHT REAR BRAKE CLIPS HOLDING THE PAD IN PLACE FELL OFF AND KEARNY PEARSON REPLACED. 1,500 MILES AFTER THAT THEY FELL OFF AGAIN TO WHICH KEARNY PEARSON REPLACED AND ATTACHED WITH ADHESIVE. NOW, 2,000 MILES AFTER THAT I HAD ANOTHER SUDDEN BRAKE FAILURE. THERE WAS NO WARNING OR INDICATION. WHILE ON THE FREEWAY THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR WITHOUT THE BRAKES PICKING UP. AGAIN NEEDING TO PUMP THE BRAKES TO GET IT TO STOP AND ONLY BARELY SLOWING WHILE PEDAL WAS FULLY COMPRESSED TO THE FLOOR. THE CAR IS NOT SAFE TO CONTINUE DRIVING. KEARNY PEARSON HAS SAID THE PROBLEM IS A FAULTY HYDRAULIC CONTROL BRAKING UNIT THAT IS SEPARATE FROM THE BOOSTER RECALL AND A $1,300 FIX. I QUESTION WHETHER THE THE BOOSTER WAS THE REAL PROBLEM IN THE FIRST PLACE OR THE HYDRAULIC CONTROL UNIT IS THE ACTUAL CULPRIT WITH THE BOOSTER BEING A CHEAPER SCAPEGOAT. MAYBE THEY ARE NOT RELATED BUT THE FAILING TO BRAKE AND THE WHEEZY PEDAL IN BOTH CASES FEELS EERILY SIMILAR. EVEN AFTER THE BOOSTER RECALL REPLACEMENT THE BRAKES JUST HAVEN'T FELT QUITE RIGHT AND EXPERIENCED A LOOSE BRAKE PEDAL. FORD HAS ADVISED THIS IS A STANDARD AND ROUTINE FAILURE NOT SUBJECT TO RECALL.

Mileage: 105,000

I NEARLY REAR ENDED A SEMI TRUCK AT A HIGH RATE OF SPEED DUE TO EXTREMELY WEAK BRAKE PRESSURE. HAD TO SWERVE OFF ROAD AND USE PARKING BRAKE TO STOP. FORD ISSUED RECALL 13N02 FOR THE BRAKE BOOSTER CLAIMING THAT A SYMPTOM OF A FAILED BOOSTER IS A 'SPONGY' BRAKE PEDAL. THE DEALER CONTRADICTS THIS BY SAYING A FAILED BOOSTER WOULD RESULT IN A STIFF PEDAL. I HAD MY VEHICLE INSPECTED AT WRAY FORD IN BOSSIER CITY AND THEY ARE TELLING ME THAT IT'S THE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT AND THAT IT'S NOT COVERED UNDER THE RECALL. AFTER DOING SOME RESEARCH THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. IT SEEMS THAT FORD MAY HAVE GOTTEN THE ORIGINAL RECALL WRONG OR THEY NEED TO ISSUE A NEW RECALL FOR THE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT.

Mileage: 124,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE FAILED TO STOP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK FORD LINCOLN (949-472-5200, LOCATED AT 43 AUTO CENTER DR, IRVINE, CA 92618), BUT THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO KEARNY PEARSON FORD (858-560-5544, LOCATED AT 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111) WHERE THE BRAKE BOOSTER WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.

Mileage: 120,000

DRIVING TO WORK ON STREETS AND CAME TO A STOP LIGHT ,HIT MY BRAKES AND THE DID NOT STOP. AFTER HITTING MY BRAKES A COUPLE MORE TIMES MY CAR STOPPED. MY BRAKES WERE DOWN AS FAR AS THEY COULD GO. TOOK CAR TO FORD DEALER AND WAS TOLD IT WAS A MODULAR THAT NEED TO BE REPLACED FOR $1400.00 .I THINK IS TO MUCH FOR A SENIOR CITIZEN TO PAY.

Mileage: 91,000

AFTER BREAKING SOMEWHAT HARD TO AVOID AN INCIDENT THE BREAK PEDAL WAS INCREDIBLY "SPONGY" AND WOULD NEED TO GO TO THE FLOOR TO ENGAGE THE BREAKS. TWO MECHANIC SHOPS, OTHER THAN THE DEALERSHIP, INSPECTED AND DETERMINED THAT THE POWER BOOSTER MAY BE THE ISSUE AN INFORMED US THAT THERE WAS A RECALL 13N02 FOR THIS VEHICLE. TOOK IT TO THE DEALERSHIP WHERE THEY DETERMINED IT WAS THE MASTER CYLINDER AND NOT THE POWER BOOSTER. THEN THEY CLAIMED IT WAS THE HYDRAULIC CONTROL UNIT AND THAT NEEDED TO BE REPLACED. OVER $1000 LATER THE PROBLEM WAS SOLVED. AFTER REVIEWING SEVERAL COMPLAINTS ONLINE ABOUT THE HCU IT APPEARS THAT THIS DEVICE IS FAULTY AND IS ACKNOWLEDGED BY FORD HOWEVER THEY HAVE FAILED TO ISSUE AN IMPORTANT RECALL. APPARENTLY THE ALGORITHM FOR A RECALL HAS NOT BEEN MET WITH FAULTY UNITS. THIS FAULTY DEVICE NEEDS TO HAVE A CLASS ACTION ESTABLISHED TO COVER THE FAULTY DEVICES AND FIX THE ISSUE AND NOT TO MENTION THE REIMBURSEMENT TO THE CONSUMER.

Mileage: 105,000

MY WIFE WAS DRIVING THE VEHICLE AND WHEN SHE WENT TO STOP SHE PRESSED THE BRAKES THE PEDAL WENT COMPLETELY TO THE FLOOR WITHOUT WARNING. THE VEHICLE WOULD NOT STOP AND NEARLY COLLIDED WITH A ANOTHER VEHICLE. TOOK THE VEHICLE TO FORD AND FOUND THAT IT HAD A FAULTY ABS HYDRAULIC CONTROL UNIT THAT IS ALLOWING FLUID TO BY PASS THE ABS AND NOT STOP THE VEHICLE. VEHICLE HAD BEEN SERVICED PREVIOUSLY IN 2016 FOR A SIMILAR BRAKE FAILURE ISSUE. (BETWEEN 50 AND 60 THOUSAND MILES) THAT TIME IT WAS A FAULTY BRAKE BOOSTER THAT PREVENTED THE VEHICLE FROM BEING ABLE TO STOP. THAT REPAIR WAS COVERED UNDER THE 13N02 EXTENDED WARRANTY 10 YEARS AND 150,000 MILES. THIS TIME FORD IS NOT STANDING BEHIND A PROBLEM THAT COULD HAVE RESULT IN A SERIOUS INJURY OR WORSE.

Mileage: 83,000

LOST BRAKE PRESSURE WHILE DRIVING AND COULD NOT STOP WITH SIGNIFICANT PRESSURE ON THE PEDAL. DEALER WAS UNABLE TO FIND CAUSE DESPITE NUMEROUS EXAMPLES OF THE SAME PREVIOUSLY REPORTED BY OTHERS.

Mileage: 107,890

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE STOPPING. THIS IS THE SECOND TIME THE BRAKES HAVE FAILED IN TRAFFIC. BRAKE MASTER CYLINDER REPLACED AT 58K, BRAKE BOOSTER REPLACED AT 32K. CURRENT MILEAGE IS 65K. DEALERSHIP UNABLE TO FIND PROBLEM.

Mileage: 65,480

I WAS DRIVING HOME ON THE HIGHWAY WHEN TRAFFIC CAME TO AN ABRUPT STOP. I WENT TO APPLY MY BRAKE BUT THE VEHICLE DID NOT SLOW. I HAD TO STOMP AS HARD AS I COULD ON THE BRAKE PEDAL TO STOP BEFORE ALMOST COLLIDING WITH ANOTHER VEHICLE IN FRONT OF ME. CAME WITHIN INCHES OF THE CAR IN FRONT OF ME. ONCE HOME, I PUT THE EDGE IN PARK, I PUSHED THE PEDAL VERY HARD & HEARD A HIGH PITCHED SQUEALING NOISE. INFORMED BY FORD THIS WAS DUE TO THE BRAKE BOOSTER FAILING. I HAD THE BOOSTER REPLACED PREVIOUSLY IN 2016 WITH THE FIRST RECALL AND NOW 2 YEARS AND LESS THAN 15,000 MILES LATER, THE 2ND BOOSTER HAS FAILED. CURRENT MILEAGE IS 74,451 AND I AM NOW ABOUT TO BE ON MY 3 BOOSTER. FORD WILL NOT COVER ANOTHER BREAK BOOSTER EVEN THOUGH EACH SHOULD LAST SOMEWHERE AROUND 100,000 MILES. I SPOKE WITH SERVICE DEPT AND WAS ADVISED THE RECALL REPLACED BOOSTER IS ONLY GUARANTEED FOR 1 YEAR OR 12,000 MILES WHICHEVER COMES FIRST. SERVICE TECH SAID HE COULDN'T DO ANYTHING ABOUT THE ISSUE DUE TO FORD'S POLICY. SO GLAD THE SAFETY OF MY FAMILY'S LIFE IS GOOD FOR 1 YEAR/12,000 WITH MY 3RD BREAK BOOSTER BEING INSTALLED AT MY EXPENSE TODAY. NO WARNINGS NO NOTHING, EDGE JUST WOULDN'T STOP. NOT SURE HOW MANY PEOPLE WILL HAVE TO BE HURT BEFORE SOMEONE WILL DO SOMETHING. FORD IS AWARE OF THE PROBLEM BUT IT'S CHEAPER FOR THEM TO PAY A LAWSUIT SETTLEMENT THAN TO FIX THE ISSUE. I'M SO GLAD I BOUGHT A FORD SO THAT I CAN SHELL OUT $800+ EVERY 2 YEARS FOR ANOTHER BRAKE BOOSTER IF I'M LUCKY ENOUGH TO SURVIVE FINDING OUT IT'S FAILED AGAIN.

Mileage: 74,423

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE WAS HEARD. THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

Mileage: 127,000

WHILE MOVING BRAKE PEDAL BECAME HARD AND WOULD NOT STOP VEHICLE FORD HAS A CUSTOMER SATISFACTION PROGRAM NUMBER 13N02 FOR REPAIRS TO FAILING BRAKE BOOSTER FORD ALSO WILL NOT SUPPLY LOANER VEHICLE WHY HASN'T THERE BEEN A RECALL VEHICLE IS AT 71,000 MILES

Mileage: 71,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE CONTACT STATED THAT IT WAS DIFFICULT TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF KERNERSVILLE, INC. (1330 NC-66, KERNERSVILLE, NC 27284, (877) 331-8058) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WITHIN TWO WEEKS. THE VEHICLE WAS REPAIRED A SECOND TIME AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

TAKATA RECALL BRAKES WOULD NOT STOP/ REPLACED POWER BRAKE BOOSTER

Mileage: 30,857

WHEN CAR IS MOVING SOMETIMES WHEN YOU STOP THE BRAKE PEDAL IS HARD AND YOU HAVE TO REALLY PUSH TO STOP THE VEHICLE

Mileage: 68,000

WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING! MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED.

Mileage: 119,043

I BRAKED HARD ON A NORMAL 3-LANE CITY STREET TO AVOID AN INCIDENT. I WAS GOING STRAIGHT, NOT TURNING. THERE SEEMED TO BE NO UNUSUAL CIRCUMSTANCES OTHER THAN AN UNEXPECTED NEED TO 'SLAM ON THE BRAKES' TO AVOID A BAD DRIVER. FROM THAT POINT 30-60 DAYS AGO, MY BRAKES HAVE BEEN SOFT/SPONGY. (THIS HAPPENED ONCE BEFORE BUT CORRECTED ITSELF AFTER A FEW DAYS.) THE BRAKE PEDAL PASSES ITS 'NORMAL' POINT OF EFFECTIVENESS AND ENGAGES ONLY CAUTIOUSLY ONCE PRESSED FURTHER TO THE FLOOR. HAVE PAID FORD $270 TO HAVE THE BRAKES BLED AND DIAGNOSED'A FAULTY HYDRAULIC CONTROL UNIT. THIS SEEMS TO BE COMMON WITH MULTIPLE FORD MODELS. PLEASE RESEARCH WHETHER A RECALL CAN BE ISSUED AS MY BRAKES HAVE BEEN MAINTAINED AND I SHOULD NOT HAVE TO PAY ~$1500 FOR A FAULTY PART USED BY FORD'ESPECIALLY SUCH A CRITICAL ONE, ESPECIALLY ONE THAT COSTS ALMOST $300 TO DIAGNOSE. ADDITIONALLY, FORD ALREADY HAS ISSUED AN 'EXTENDED WARRANTY' RELATED TO ITS BRAKE BOOSTER IN MY YEAR MODEL VEHICLE. WHILE THE RECALL INDICATES A SPONGY BRAKE AS A SIGN OF THIS TROUBLE, THE FORD TECH CONTRADICTED THE WARRANTY DESCRIPTION AND STATED THAT A FAULTY BRAKE BOOSTER WOULD CREATE A STIFF BRAKE INSTEAD. WHICH IS IT, FORD? PLEASE RESEARCH BOTH AND FORD'S RESPONSE AND ENSUING DIAGNOSES RELATED TO THE BRAKE BOOSTER EXTENDED WARRANTY. THANK YOU.

Mileage: 85,000

WHEN WE RETURNED FROM VACATION WE NOTICED THE BRAKE PETAL WAS SINKING TO THE FLOOR. THE CAR WOULD TAKE A BIT TO COME TO A STOP. AT ONE POINT I WAS AT A COMPLETE STOP AT A LIGHT. THE PETAL SANK AND THE CAR ROLLED FORWARD AND INTO THE BUMPER OF THE CAR IN FRONT OF ME (NO INJURIES). WE CHANGED THE BRAKE FLUID AND BLED THEM MANY TIMES. WE RESEARCHED ON WHAT MIGHT BE WRONG. ULTIMATELY I FOUND THAT FORD WOULD REPLACE THE BRAKE BOOSTER DUE TO SOME SORT OF RECALL. THEY REPLACED IT AND SAID THAT THE CAR STILL HAD THE SAME PROBLEM. THEY SAID TO REPLACE THE MASTER CYLINDER, WHICH THEY QUOTED $890 FOR. THEY ALSO CHARGED ME $190 TO DO FURTHER INSPECTION. WE TOOK THE CAR HOME AND ORDERED A MASTER CYLINDER FOR ABOUT $80. WE PUT IN THE MASTER CYLINDER OURSELVES. WE BENCH BLED THE CYLINDER AND ONCE IT WAS INSTALLED WE BLED THE BRAKES ON 5 SEPARATE OCCASIONS, ABOUT 10 MINS ON EACH WHEEL. THE PEDAL WAS STILL SINKING. WE HAD A MECHANIC COME OUT TO CHECK OUR WORK. HE SAID THAT EVERYTHING WE DID WAS FINE AND HE BLED THE BRAKES MULTIPLE TIMES. STILL SINKING PEDAL. HE CONCLUDED THAT WE MAY HAVE PURCHASED A FAULTY CYLINDER. I TOOK IT TO 2 OTHER MECHANICS, FIRESTONE AND BIG O TIRES, THEY BOTH SAID IT WOULD HAVE TO BE THE MASTER CYLINDER. SO...I ORDERED ANOTHER CYLINDER. WE HAD A MECHANIC COME OUT TO INSTALL. STILL...SINKING PEDAL. HE SAID THAT IT MIGHT BE THE ABS SYSTEM, WHICH I SUSPECTED. HE ALSO SAID THAT IT MAY BE THAT FORD WOULD NEED TO USE SOME SPECIAL TOOL THAT ONLY THEY HAVE TO RESET SOMETHING OR OTHER. SO I FINALLY GAVE IN AND TOOK IT BACK TO FORD. THEY TOLD ME THAT THE HYDRAULIC CONTROL UNIT HAD FAILED, AND QUOTED $2042.50 TO REPLACE IT, $1400 OF THAT IS JUST LABOR. THE FORD REP SAID THAT ONLY FORD SERVICE DEPARTMENTS CAN FIX THIS ISSUE, BECAUSE THEY HAVE THE CORRECT TOOLS FOR IT.

Mileage: 130,000

LOST BRAKES OR TWO OCCASIONS WHILE DRIVING AND EACH TIME THE BOOSTER WAS REPLACED. THE 2ND REPLACEMENT FORD WOULD NOT PAY FOR. WE LOST TOTAL CONFIDENCE IN THE VEHICLE AND ENDED UP TRADING IT IN FOR A HYUNDAI SPORT.

Mileage: 88,000

2 MAIN ON GOING ISSUES 1. BRAKES- FROM DAY ONE, CONSTANTLY-NEEDING TO BE RE ROTORED / NEW PADS / GRINDING SQUEAKY SOUNDS - ALL THE TIME. FORD BLAMES ME FOR ' NOT DRIVING ENOUGH ' ?.? CONCERNED FOR SAFETY - WILL THEY FAIL? 2. TOOK CAR IN TODAY 4.5.18 - FOR 2ND TIME DUE TO ODOR OF PROPANE OR GAS WHEN COMING TO STOP / LOW SPEED OR IDLEING.. WAS TOLD NO BULLETIN OR NOTICE OUT FOR ISSUE - WHICH WAS LEAKING FLUID UNDERCAR -WHICH ' COULD CAUSE FIRE ' WAS TOLD I COULD NOT LEAVE WITH MY VEHICLE, RENTAL WAS PROVIDED UNDER MY PAID WARRANTY. REVIEW OF ONLINE INFO SHOWS MANY STORIES OUT AS WELL AS LAWSUIT ON THIS VERY ODOR ISSUE- YET I WAS NEVER INFORMED. SMELL HAS BEEN ONGOING SINCE SEPT. 2017

Mileage: 53,000

ON THE HIGHWAY MY ADVANCED SERVICE TRACTION LIGHT CAME ON AND SO DID THE ABS LIGHT.ALSO MY PASSENGER DOOR IS SHUT BUT MY LIGHT IN MY CAR IS ON AND THE DOOR AJAR WARNING CODE COMES ON WITH THE DOOR SHUT. AND COMES ON WHILE I'M DRIVING AND I HAVE TO PULL OVER TO TRY TO GET THE LIGHT OFF.

I PURCHASED THIS CAR JUNE 10TH 2017, IT IS NOW FEBRUARY 19TH 2018 AND MY BRAKES HAVE WENT OUT 4 TIMES. THIS IS THE 4TH TIME RECENTLY IT HAS HAPPENED, THE 3 TIMES BEFORE THEY WERE SAID TO BE FIXED. I WAS IN THE SNOW ON A RESIDENTIAL ROAD WHEN THEY WENT OUT. I AM AFRAID IF THIS CAR CONTINUES TO DRIVE SOMEONE WILL BE SEVERELY HURT FROM THE IN-ABILITY TO STOP THE VEHICLE CORRECTLY.

Mileage: 81,000

AFTER ABS KICKED IN, PEDAL WENT TO FLOOR EXTENDING BREAKING DISTANCE. HCU IS THE PROBLEM. TEMPORARILY RESOLVED BY BREAKING HARD ON SNOW TILL RESET

Mileage: 43,000

WHEN USING THE BRAKES ON AN ICY ROAD THE ABS SIGNAL CAME ON, THEN THE BRAKES WENT COMPLETELY DOWN TO THE FLOOR BOARD. THE CAR HAD NO BRAKES. THE BRAKES ANY OTHER TIME HAS A FULL PEDAL. THIS HAS OCCURRED TWICE IN THE LAST FEW DAYS. LUCKILY THIS HAPPENED ON OUR DEAD END STREET AND NOT ON A HIGHWAY.

Mileage: 55,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (JOE RIZZA FORD, 8100 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SYSTEM NEEDED TO BE FLUSHED/CLEANED AND THE BRAKE FLUID WAS FILLED. THE VEHICLE WAS REPAIRED. THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HCU VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE REPAIR UNTIL DECEMBER 25, 2017. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY RECORDED THE MESSAGE AND WOULD FORWARD IT TO THE SERVICE MANAGER. CASE NUMBER: CAS-13526479 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 94,369.

Mileage: 94,369

BRAKE FAILURE- BRAKE PEDAL GOES TO FLOOR WHEN BRAKING WHILE IN MOTION- THE POWER BOOSTER HAS ALREADY BEEN REPLACED BY DEALER UNDER RECALL

Mileage: 72,800

WHILE DRIVING THE VEHICLE IS HAVING DIFFICULTY COMING TO A FULL STOP. THE BREAK BOOSTER IS THE ISSUE. TWO MORE BREAK BOOSTERS WERE SWITCHED IN THE VEHICLE. THE CARE IS STILL HAVING THE SAME PROBLEM. A TOTAL OF FOUR BREAK BOOSTERS HAS BEEN REPLACED IN THE VEHICLE ACCORDING TO THE MAINTENANCE HISTORY. THE CAR HAS BECOME A SAFETY HAZARD WHILE DRIVING.

Mileage: 117,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 70 MPH IN TRAFFIC THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE. THE CONTACT WAS ABLE TO RESUME DRIVING WHILE HIS FOOT WAS ON THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD IN DUARTE, CA WHERE IT WAS DIAGNOSED THAT THE DEFECTIVE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

BRAKE PEDAL GOING DOWN TO THE FLOOR. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST YEAR. USUALLY IS NOTICED WHEN NEEDING TO TAKE EVASIVE ACTION WHILE ON THE ROAD. I'VE HAD CAR INTO THE DEALERSHIP AND HAVE HAD ALL BRAKES REPLACED, ALONG WITH THE MASTER CYLINDER, AND BRAKE BOOSTER. THE PROBLEM STILL PERSISTED AND AM NOW TOLD TO HAVE THE HYDRAULIC CONTROL UNIT REPLACED. FROM WHAT I'VE READ THIS IS A PROBLEM WITH A NUMBER OF FORD MODELS.

Mileage: 79,600

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE THE CONTACT'S SON WAS DRIVING AT 30 MPH, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE CONTACT'S SON DROVE IT SLOWLY TO THE AUTONATION FORD ST. PETERSBURG DEALER LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713; (727) 231-1323 WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT DO ANYTHING SINCE THE VEHICLE WAS TOO OLD AND A CASE NUMBER CAS-12952105 WAS PROVIDED. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

THE BREAKS DOESN'T STOP ALL THE WAY THE PART NEEDS CHANGE IS BRAKE BOOSTER BIG

BRAKES FEEL LIKE THEY ARE NOT WORKING. AND MAKE A HISSING NOIES AND PETAL GOES ALL THE WAY TO FLOOR WHEN PUSHED. BOTH WHEN DRIVING OR AT A STAND STILL.

Mileage: 131,000

BRAKES FELT WEAK AND MADE "HISSING" SOUND. TOOK CAR TO MECHANIC HAD NEW FRONT AND REAR BRAKES INSTALLED. DRIVING HOME NOTICED BRAKES STILL FELT SOMEWHAT WEAK AND HISSING SOUND STILL EXISTS. DID SOME RESEARCH AND FOUND FORD CUSTOMER SERVICE PROGRAM ISSUED FOR MY CAR DUE TO BAD BRAKE BOOSTER! NEVER NOTIFIED ABOUT THIS EXTREMELY DANGEROUS ISSUE. FOUND MANY POSTS FROM PEOPLE WHO HAS SERIOUS ISSUES WITH THIS. HOW IN THE WORLD COULD THE NTSB ALLOW FORD TO GET AWAY WITH NO RECALL??? IF SOMEONE DIES OR GETS SERIOUSLY INJURED FROM THIS ISSUE THE NTSB WILL BEAR SOME OF THE RESPONSIBILITY FOR THIS FOR ALLOWING FORD TO GET AWAY WITH NO RECALL. 13N02 ' EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER ' 2010-2013 FORD EDGE & LINCOLN MKX

Mileage: 86,500

I RECEIVED A RECALL FOR THE BREAK BOOSTER AND HAD IT REPAIRED AUGUST 2015. IN DECEMBER 2016, THE PART FAILED AGAIN, AS I WAS DRIVING DOWN THE MOUNTAIN AND WAS OUT OF WARRANTY, HAD TO PAY 700.00 FOR REPAIR. ON MARCH 15, 2017, PART FAILED, WHILE I WAS PARKING AGAIN, WHICH IT IS COVERED BY WARRANTY, HOWEVER, THERE IS SOMETHING SERIOUSLY WRONG FOR THE BRAKE SYSTEM TO CONTINUALLY FAIL AND FORD DOES NOT WANT TO RESPOND TO MY CONCERN.

Mileage: 83,000

IT STARTED HAVING PROBLEMS WITH THE BREAKS A COUPLE OF WEEKS AGO WHEN IN THE MIDDLE OF THE ROAD THE CARS BRAKES FAILED AND WHEN ALL THE WAY TO THE END OF THE PEDAL. FIRST, I CHANGED THE ROTORS AND PEDALS BUT IT CONTINUED TO HAD A PROBLEM, WENT TO A PEPBOYS WHERE IT WAS DIAGNOSED A MASTER CYLINDER PROBLEM. ORDERED THE PART AND WENT TO THE DEALER IN MAYAGUEZ FORD IN PUERTO RICO WHERE THEY INSTALLED THE PART AND THEY TOLD ME IT HAD A RECALL FOR THE BOOSTER OF THE BRAKES, INSTALLED IT FREE OF CHARGE, BUT THE SAME DAY THEY CHANGED THE PARTS, I STILL HAD THE SAME PROBLEMS WITH NO BRAKES FOR A COUPLE OF MINUTES AND THEN IT STABILIZED. IT HAPPENS A COUPLE OF TIMES A DAY. DON'T KNOW WHAT TO DO NEXT.

Mileage: 2

PURCHASED MY 2011 FORD EDGE IN JUNE/JULY OF 2014 FOR JC LEWIS FORD IN SAVANNAH, GA. TURNS OUT THERE WAS AN "EXTENDED WARRANTY" IN PLACE BECAUSE THE BRAKE BOOSTER'S IN THIS CAR HAVE BEEN FAILING. I'M NOT SURE WHY THEY WOULD HAVE SOLD ME A CAR WITHOUT COMPLETING A REPAIR OR INFORMING ME OF THE POSSIBILITY OF MALFUNCTION. ABOUT A MONTH AGO, I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 65 MPH WHEN I WAS CUT OFF BY ANOTHER VEHICLE. WHEN I WENT TO TAP THE BRAKES TO DISENGAGE THE CRUISE CONTROL, NOTHING HAPPENED! I HAD TO PRESS THE BRAKES ABOUT HALFWAY DOWN TO GET THE CRUISE CONTROL TO DISENGAGE AND, EVEN THEN, IT FELT LIKE I DID NOT HAVE POWER BRAKES.

Mileage: 87,000

THE DRIVER SIDE DOOR SENSOR IS BAD. THE VEHICLE IS UNSAFE BECAUSE THE SENSOR REMAINS ON ALL THE TIME EVEN WHEN THE DOOR IS CLOSED. SO IF THE DOOR IS EVER OPEN, YOU WOULD NOT KNOW BECAUSE ALL THE SENSORS ARE BAD SO YOU ASSUME IT IS JUST AN ERROR MESSAGE. ALSO - ON THIS VEHICLE - THE BRAKES FEEL SPONGY AT TIMES AND ARE NOT GOOD, EVEN THOUGH HAVING THE BRAKES LOOKED AT AND THEY HAVE CHECKED AS CONFIRMED SOUND WITH NEW ROTORS AND PADS.

Mileage: 50,000

NOTIFICATION OF A BRAKE BOOSTER FAILURE. MY CAR IS SERVICED REGULARLY AND THE BRAKES WERELWAYS STATED AS NORMAL. I SEEN AN ALERT ON YOUR WEBSITE ABOUT THE BRAKE BOOSTER AND WHEN I TALKED TO FORD THE WOMAN STATED IF YOU ARE NOT HAVING PROBLEMS FORD WILL NOT DO ANYTHING. I GUESS YOU HAVE TO GET IN AN ACCIDENT. SHE DID SAY I COULD TAKE IT TO A FORD DEALER AND HAVE THEM LOOK AT IT WHICH MEANS I BEAR THE COST SINCE IT IS BEYOND WARRANTY. SINCE I CONTACTED FORD THE BRAKE BOOSTER FAILED AND HAD TO BE REPLACED. I NEARLY GOT INJURED AS THE VEHICLE WOULD NOT STOP AND KEPT ROLLING.. THERE WAS 81000 MILES ON THE VEHICLE. ANOTHER PROBLEM THE VEHICLE IS HAVING IS A DRIVER SIDE DOOR AJAR WARNING INDICATION. I HAD IT REPAIRED ONCE AT 23156 MILES. I NOW HAVE IT AGAIN. THERE HAS TO BE A DEFECT IN THE DOOR MECHANISM. I HEAR FORD HAS A FIX AS A WORK AROUND. WHEN THE BRAKE BOOSTER FAILED THE VEHICLE WAS IN MOTION AND WAS VERY DIFFICULT TO STOP AS THE PEDAL WOULD NOT DEPRESS AND REMAINED HARD AND FULL

Mileage: 81,000

LIGHTS STAY ON AFTER PARKING INSIDE AND MIRROR LIGHTS. WHEN DRIVING INTERIOR LIGHTS STAY ON TIL A CERTAIN SPEED BUT DOORS DO NOT LOCK AND DOOR AJAR LIGHT STAYS ON. THE DOORS LOCK AND THE DOOR LIGHT GOES OFF SPONTANEOUSLY. ALSO BRAKES FEEL SPONGY AND PEDAL FEELS LIKE IT GOES TO THE FLOOR.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK THE DOORS. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO FUNCTION. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER A VOLUNTARY RECALL BY THE MANUFACTURER; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND SOFT. THE VEHICLE WAS DRIVEN VERY SLOWLY TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VACUUM BRAKE BOOSTER WAS LEAKING AND THE BOOSTER ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,027. ...UPDATED 09/12/16 *BF *JS

Mileage: 34,027

I WAS AT A DRIVE THRU AND HAD BRAKES APPLIED AND THEN I HEARD A HISSING NOISE COMING FROM BRAKES I LET OFF BRAKES TO MOVE FORWARD AND THE BRAKES WENT HARD AND TO FLOOR CAUSING ME TO HIT THE CAR IN FRONT OF ME. I TOOK MY VEHICLE TO DEALER AFTER I LEFT AND THEY SAID IT WAS A BRAKE BOOSTER THAT HAD BEEN RECALLED. I HAVE NOT RECEIVED A NOTICE OR LETTER THAT THE BRAKES WERE RECALLED. I NOW HAVE DAMAGE TO MY FRONT BUMPER.

Mileage: 78,000

WHILE DRIVING THE BRAKE PEDAL BEGAN GET HARD AND NOT DEPRESSING APPLYING ENOUGH PRESSURE THE THE BRAKE PADS. THE HARDER YOU PUSH THE BETTER THEY WORKED SO DETERMINED THE BRAKE BOOSTER HAD FAILED. THE PROBLEM WAS INTERMITTENT AT FIRST AND THEN BECAME REGULAR. CALLED FORD SERVICE TO FIND OUT THEY HAD EXTENDED THE WARRANTY ON THIS PART BUT DID NOT DO A RECALL. THIS IS A DANGEROUS PART TO HAVE FAIL INTERMITTENTLY AS IT COULD GO FROM NEEDING A 100 FEET TO STOP TO 100 YARDS.

Mileage: 51,000

ON OCCASION, WHEN BREAKING AT SLOW SPEEDS (LIKE PULLING INTO A PARKING SPACE) WHILE DEPRESSING THE BRAKE PEDDLE, THE CAR WILL ACCELERATE AND LURCH FORWARD. MY FOOT WAS NOWHERE NEAR THE ACCELERATOR PEDDLE. THIS HAPPENS ABOUT ONCE EVERY FEW WEEKS.

Mileage: 56,000

I OWN A 2011 FORD EDGE. ON JUNE 2, 2016, MY HUSBAND AND I WERE DRIVING ON A HIGHWAY, WHEN WE NOTICED A SUDDEN PROBLEM WITH THE CAR BRAKING PERFORMANCE; UNEXPECTEDLY, WE STARTED HEARING A HISSING NOISE COMING FROM THE PEDAL AND THE CAR WOULD NOT STOP; THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. FORTUNATELY, THE ROAD WAS NOT CONGESTED AT THE TIME, AND WE WERE ABLE TO SLOW DOWN WITHOUT CAUSING AN ACCIDENT. REGARDLESS, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT; IT'S A MIRACLE THAT NO ONE WAS INJURED. THIS IS NOT THE FIRST TIME WE HAVE EXPERIENCED BREAK PROBLEMS WITH OUR FORD EDGE. LAST YEAR, DURING OCTOBER, WE NOTICED THE SAME PROBLEM, PARTICULARLY AN EXCESSIVE EFFORT NEEDED TO STOP, ADDITIONAL TO THE HISSING NOISE. BACK THEN, WE TOOK THE CAR TO AN INDEPENDENT PRIVATE MECHANIC TO GET IT FIXED, WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED, SO WE SPENT A SIGNIFICANT AMOUNT OF MONEY FOR THE REPLACEMENT. I'M CERTAIN THIS IS A DESIGN OR MANUFACTURING FLAW. A RECALL IS DEFINED AS ANY WIDESPREAD VEHICULAR PROBLEM THAT RESULTS IN A RISK FOR THOSE IN THE CAR. DOING ONLINE RESEARCH, I REALIZED THAT MANY FORD EDGE OWNERS HAVE EXPERIENCED THE SAME RISKY SITUATION. THROUGH THE FORD WEBSITE ' SPECIFICALLY THE FIELD SERVICE ACTIONS PAGE ' I WAS ABLE TO IDENTIFY THAT OUR VEHICLE WAS ELIGIBLE FOR AN 'EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER'. QUITE HONESTLY, I WAS HORRIFIED! HOW COME FORD NEVER NOTIFIED ME? WHY DISGUISE THIS SAFETY ISSUE AS AN EXTENDED WARRANTY WHEN IT SHOULD HAVE BEEN A RECALL? THIS IS SIMPLY NEGLECTFUL. I SENT FORD'S CUSTOMER SERVICE A COMPLAINT EMAIL, AND A REPRESENTATIVE CALLED ME TO VAGUELY EXPLAIN THE EXTENDED WARRANTY TERMS AND TO APOLOGIZE FOR MY INCONVENIENCE, BUT REFUSED TO RESPOND IN WRITING.

Mileage: 65,000

BRAKE BOOSTER BEGAN FAILING AT 24,XXX MILES. MY WIFE AND OUR 1 YEAR OLD SON WERE PLACED INTO SERIOUS DANGER. THE BRAKE PEDAL BECAME 'ROCK HARD' AND WOULD NOT ENGAGE THE BRAKES. THE LOCAL FORD DEALER DIAGNOSED AND REPAIRED THIS UNDER WARRANTY.

Mileage: 24,800

I WAS DRIVING DOWN A FREEWAY RAMP TOWARDS A STOP LIGHT AND PRESSED THE BRAKES. THE CAR DIDN'T SLOW DOWN. I HAD TO STEP ON THE BRAKES COMPLETELY APPLYING PRESSURE AND THE CAR DID NOT COME TO A COMPLETE STOP. THERE WAS A HISSING NOISE THAT I HEARD FROM BELOW THE INSIDE OF MY CAR NEAR BRAKES. MY CAR PROVIDE ANY WARNING OF MALFUNCTION.

Mileage: 5

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

I HAD LOST MY BRAKES IN SEPT, 2015. HAD NEW ROTORS AND PADS PUT ON, THEN NOTICED THAT THEY WERE GOING TO FLOOR WITH HISSING NOISE, HAD 2 BRAND NEW MASTER CYLINDERS PUT ON, STILL NO CHANGE IN BRAKES, THEN HAD THEM REPLACE BRAKE BOOSTER THE BEGINNING OF DEC, 2015. NO CHANGE IN BRAKES, THEY STILL GO TO FLOOR, I HAVE PUT A LOT OF MONEY INTO DEAD END REPAIRS. FORD GARAGE WANTS ANOTHER $100 DIAGNOSTIC FEE?? FOR WHAT? I HAVE GOTTEN NO ANSWERS, NO HELP. I CALLED FORD WHO STATED THAT THEY WILL COMMUNICATE WITH THE TECH. THE TECHS ARE SAYING THEY HAVE NEVER SEEN THIS BEFORE, AND THAT THE BOOSTER SHOULD OF FIXED PROBLEM. I HAVE NOT HAD MY VEHICLE MORE THAN I HAVE. BORROWING CARS, ETC. ANY HELP?? SUGGESTIONS?

WE WERE TRYING TO STOP AT A STOP SIGN, AND THE CAR WOULDN,T STOP. THE BRAKE PEDDLE GOT VERY HARD AND WOULDN'T PUSH DOWN. IT WENT BACK TO NORMAL A FEW SECONDS LATER. THERE ARE A LOT OF COMPLAINTS AND FORD HAS A BULLETIN ON THIS PROBLEM 13N02, THIS IS A SERIOUS SAFETY PROBLEM LUCKILY THERE WASN,T ANOTHER CAR COMING. WHY IS THERE NO SAFETY RECALL?

Mileage: 48,000

APPROACHING RED LIGHT AT MAJOR INTERSECTION. APPLYING BRAKES AND THEY ARE AS HARD AS CONCRETE. UNABLE TO STOP! HAD TO APPLY EMERGENCY BREAK AND PUT CAR IN PARK. NO PRIOR WARNING. IT APPEARS TO BE A BREAK BUSTER/POWER BUSTER ISSUE. I KNOW TWO OTHER PEOPLE WITH THE SAME 2011 FORD EDGE THIS RECENTLY HAPPENED TOO AND THERE IS NO RECALL. I ALMOST DIED. I HAVE A 5 YEAR OLD SON DRIVING IN THIS CAR. WHY IS THERE NO RECALL ISSUED ON THIS?? I AM 43 YEARS OLD AND HAVE NEVER EXPERIENCE SOMETHING LIKE THIS. I HAVE OLD CARS WITH 200K MILES ON THEM, NEVER HAD THIS ISSUE. ARE WE WAITING FOR ENOUGH PEOPLE TO DIE..

Mileage: 57,000

THE BRAKE PEDAL BECOMES SPONGY, AND THE VEHICLE TAKES A VERY LONG TIME TO STOP. ALMOST REAR ENDED SOMEONE AND ROLLED THROUGH STOP LIGHT. CAN PUSH BRAKE PEDAL TO THE FLOOR AND HEAR HIGH PITCHED WHISTLE WHILE THE PEDAL SLOWLY RECOVERS. NUMEROUS COMPLAINTS AT CARCOMPLAINTS. COM ABOUT BRAKE BOOSTER. VEHICLE WAS SERVICED AT FORD DEALER 7/18/2015 AND I WAS ADVISED THERE ARE NO RECALLS. FORD NEEDS TO ADVISE OWNERS THERE IS A PROBLEM, TO AT LEAST BRING THE VEHICLES IN TO BE CHECKED, IF NOT REPLACE THE PARTS.

Mileage: 50,000

WHILE ATTEMPTING TO STOP THE VEHICLE A HISSING NOISE BEGUN TO COME FORM THE BRAKES AS I PUSHED ON THE PEDAL. THE CAR STOPPED, BUT THE PEDAL FELT SPONGY AND I HAVE TO PUSH ON IT HARDER THAN NORMAL TO GET THE CAR TO STOP. HAVE NOT HAD AN ISSUE WHERE I COULD NOT STOP, BUT I AM AFRAID I MIGHT LOSE MY BRAKES EVENTUALLY.

Mileage: 47,400

THE BRAKE PEDAL BECAME AS HARD AS A ROCK TO PRESS TO GET THE CAR TO STOP WHILE DRIVING ABOUT 20-30 MPH IN HIGHWAY STOP AND GO TRAFFIC. FINALLY WHEN THE CAR STOPPED IT CONTINUED TO HAPPEN UNTIL I REACHED MY DESTINATION. MY AIR CONDITIONING WAS RUNNING AT THE TIME OF THE INCIDENT, WHEN I GOT BACK IN THE CAR I TURNED OFF THE AIR AND THE ISSUE DIDN'T HAPPEN AGAIN FOR ANOTHER 3 DAYS, AGAIN THE AIR WAS ON. THINKING IT WAS DUE TO THE AIR CONDITIONING I REALLY DIDN'T THINK TOO MUCH OF IT AND WOULD TAKE IT IN WHEN I HAD THE TIME, UNTIL IT HAPPENED WITHOUT THE AIR ON. NOW IT HAPPENS CONSISTENTLY. I HAVE ALSO STARTED TO HEAR A HISSING NOISE EVERY TIME I STEP ON THE BREAKS. I CALLED FORD THEY SAID IT COULD BE THE BRAKE BOOSTER WHICH IS COVERED UNDER EXTENDED WARRANTY BUT THEY WON'T KNOW UNTIL THEY RUN THE DIAGNOSTIC.

Mileage: 52,000

WHEN PRESSING ON THE BRAKES THE PEDAL FELT HARD AS IF THE POWER SYSTEM HAD FAILED AND I WAS TRYING TO BRAKE WITH THE ENGINE OFF. I HAD TO PRESS EXTREMELY HARD TO GET THE CAR TO STOP BEFORE HITTING THE VEHICLE IN FRONT OF ME. I SEARCHED ONLINE AND HAVE FOUND THIS IS HAPPENING TO A LOT OF EDGE OWNERS. I BELIEVE THIS IS A SAFETY ISSUE AND THAT THE BRAKE BOOSTERS SHOULD BE RECALLED.

Mileage: 35,282

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN IN FOR INSPECTION, THE TECHNICIAN DISCOVERED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL BECAME DIFFICULT TO ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

MY WIFE WAS DRIVING 35 MILES PER HOUR AND TRIED TO BRAKE AND FOUND IT NON RESPONSIVE SO I DEPRESSED THE BRAKE SEVERAL TIMES FOR IT TO STOP. SLOWLY DROVE TO THE FORD DEALERSHIP AND THEY INFORMED ME THERE WAS A RECALL ON THE 2011 EDGE BRAKE BOOSTER. THEY GAVE ME A RENTAL AND SAID THEY WOULD FIX MY CAR AS IT WAS NON DRIVABLE. I JUST HAD THIS CAR SERVICED AT THE FORD DEALERSHIP WITH NO MENTION OF THE POSSIBLE LIFE THREATENING FAULT IN THE BRAKES. I ALMOST WRECKED. THIS IS A SERIOUS PROBLEM HIDDEN FROM US THE OWNERS OF THESE CARS. I TOLD THEM THERE WAS AN AIR NOISE WHEN DEPRESSING THE BRAKE AND THE DEALERSHIP NEW EXACTLY WHAT WAS WRONG. *TR

Mileage: 41,000

MY WIFE WAS GOING HOME AND TRAVELING APPROXIMATELY 45 MPH. THE COLLISION AVOIDENCE LIGHTS STARTED FLASHING AND THE BRAKES LOCKED UP. THERE WERE NO VEHICLES IN FRONT OF ME, BUT SHE WAS ALMOST REAR ENDED FROM THE TRAFFIC BEHIND. THE VEHICLE NEVER CAME TO A COMPLETE STOP. WE HAVE HAD THE SYSTEM GO OFF BEFORE BUT NOT TO THIS EXTENT. THE DEALER HAS HAD NO COMPLAINTS AND CANNOT DO ANYTHING UNLESS THE VEHICLE ACTS UP.

Mileage: 42,350

BRAKE PEDAL IS HARD. HISSING SOUND WHEN BRAKE PEDAL IS PRESSED. VEHICLE WILL NOT STOP. *TR

Mileage: 36,050

DRIVING @30 MPH TRIED TO STOP AND BRAKE PEDAL BECAME ROCK HARD AND WOULD NOT STOP CAR ROLLED TO SLOW DOWN THEN APPLIED BRAKE AND PUMPED PEDAL HAD TO PUSH BRAKE WITH BOOTH FEET TO STOP NO POWER BRAKES AND ROCK HARD PEDAL. UPDATED 1/15/2016*JS

Mileage: 44,870

SLOWING AT A STOP AND DEPRESSED BRAKES. BRAKES DID NOT ENGAGE PEDAL BECAME VERY HARD TO PUSH VEHICLE ROLLED THROUGH STOP. LET OFF BRAKE AND DEPRESSED AGAIN AND BRAKES SLOWLY ENGAGED. THIS HAPPENED SEVERAL TIMES BEFORE I COULD GET HOME TO PARK VEHICLE. DID NOT HAPPEN AT HIGHER SPEEDS ONLY 30MPH AND BELOW. CHECKED BRAKE FLUID LEVEL, OK. PULLED WHEEL AND BRAKE PADS WERE FINE. WILL BE CONTACTING DEALER TO SEE IF SERVICE ADVISOR'S HAVE BEEN ISSUED. *TR

Mileage: 81,000

WHEN DEPRESSING BRAKES WHILE PULLING INTO PARKING SPACE, BRAKES BECAME EXTREMELY STIFF AND HAD TO STAND ON THEM TO STOP BARELY MISSING CAR PARKED IN SPACE TO MY FRONT, ALSO WHEN COMING TO A STOP AT A STOP LIGHT CAR WAS VERY DIFFICULT TO GET SLOWED DOWN TO A STOP. CALLED LOCAL SERVICE TECH AND DESCRIBED ISSUE AND WAS TOLD BRAKE BOOSTER WOULD NEED TO BE REPLACED AND UNFORTUNATELY IT IS ON BACKORDER. *TR

Mileage: 56,500

I WAS DRIVING ON THE HIGHWAY WITH MY 3 KIDS AND MY WIFE AND AS I GOT OFF THE EXIT I NOTICED THE CAR WASN'T BRAKING, SO AS I GOT TO THE FIRST STOP LEFT I DECIDED TO TURN LEFT AND SEE IF I COULD FIX THE PROBLEM. AS I WAS TURNING THE SHEARING WHEEL LOCKED UP, BRAKES DIDN'T BRAKE THEN THE CAR STARTED TO SHAKE. I ALMOST HIT ON COMING TRAFFIC AT 40 MIL PER HOUR. AS SOON AS THE CAR BYPASSED ON COMING TRAFFIC A HAD TO RESTART MY CAR AND IT WAS FINE. AS SOON AS I GOT HOME, IT HAPPENED AGAIN. I WAS ABOUT 2FT FROM HITTING MY GARAGE DOOR. *TR

Mileage: 54,500

BRAKE PEDAL FEELS HARD TO PRESS AND DOES NOT STOP MY VEHICLE. SOME OTHER TIMES THE PEDAL FEELS SPONGY AND WITHOUT BRAKING POWER. AT THE SAME TIME AS PRESSING THE PEDAL I COULD HEAR A HISSING NOISE , BROUGHT THE CAR IN TO THE SERVICE CENTER I WAS TOLD THAT THERE IS A NATIONAL BACKORDER ON THE BRAKE BOOSTER PART, THEY CAN NOT GIVE A DATE THAT THE PART WILL BE AVAILABLE. *TR

Mileage: 32,000

WHILE DRIVING MY WIFE'S 2011 EDGE, WHEN APPLYING BRAKES HEARD A VACUUM LEAK IN THE FLOOR BOARD AREA AND THE BRAKES WERE NONE RESPONSIVE. INCREASED PRESSURE ON THE PEDDLE AND BRAKES LOCKED WITH A JOLT. THESE SEEMS TO BE A COMMON ISSUE WITH THE EDGE. PLEASE REVIEW COMPLAINS AND ISSUE A WARNING TO DRIVERS OF THIS VEHICLE OR ISSUE A FIX TO THE PROBLEM. *TR

Mileage: 50,966

WHILE BACKING OUT OF A PARKING SPACE, THE BRAKE PEDAL WAS HARD TO PUSH AND THE VEHICLE WAS SLOW TO STOP. THE CAR STARTED TO STALL AND A WARNING "LOW ENGINE OIL PRESSURE" WAS DISPLAYED, THEN THE CAR RECOVERED WHEN IN DRIVE. APPROXIMATELY A WEEK LATER, THE BRAKES WERE AGAIN HARD TO PUSH WHILE BACKING OUT OF A PARKING SPACE. IN THE FOLLOWING WEEK, THE SAME ISSUE OCCURRED MULTIPLE TIMES. LAST WEEK, THE BRAKES BECAME HARD TO PUSH AND THE VEHICLE WAS SLOW TO STOP WHILE IN DRIVE. I HAVE PARKED THE CAR UNTIL SERVICE CAN BE PERFORMED. FLUIDS AND BRAKE PADS HAVE BEEN CHECKED AND ARE NOT THE ISSUE. IN SEARCHING THE WEB AND VARIOUS FORD FORUMS, AND SPEAKING WITH A MECHANIC, IT APPEARS TO BE A BRAKE BOOSTER ISSUE. THE CAR IS A 2011 MODEL WITH <24,000 MILES AND IS THREE MONTHS OUT OF MANUFACTURERS WARRANTY. *TR

Mileage: 23,690

BRAKES ARE STIFF ON START UP THEN SPONGY AFTER DEPRESSING THEM. ALSO MAKING A SQUEALING NOISE WHEN PRESSED TO THE FLOOR. BRAKING IS AFFECTED AT SLOW SPEEDS SO FAR. *TR

Mileage: 68,000

ON OR ABOUT JANUARY 21, 2014, I RECEIVED A LETTER FROM FORD REGARDING CUSTOMER SATISFACTION PROGRAM 13N02. AFTER READING THE LETTER, I REALIZED THAT I WAS EXPERIENCING 2 OF THE 3 SYMPTOMS NOTED IN THE LETTER(SPONGY FEEL WHEN APPLYING BRAKES AND INCREASED AMOUNT OF PEDAL EFFORT REQUIRED TO STOP CAR). I CALLED MY LOCAL DEALER AND THEY SAID TO BRING IT. ON MONDAY, JANUARY 27, 2014, I TOOK THE CAR IN TO THE DEALERSHIP. THEY TESTED THE BRAKES AND THEY CLAIM THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THEREFORE REFUSED TO FIX THE PROBLEM. I CALLED FORD HEADQUARTERS AND REPORTED THE PROBLEM TO THEM ALSO. BECAUSE IT WAS NOT A RECALL, BUT A SERVICE ADVISORY, THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT THE PROBLEM BECAUSE THEY COULD NOT DUPLICATE THE SYMPTOMS AT THAT TIME. I TOLD BOTH THE LOCAL FORD DEALERSHIP AND FORD HEADQUARTERS THAT I'M STILL HAVING THE PROBLEM WHETHER OR NOT THEY COULD DUPLICATE THE PROBLEM. I ALSO ASKED BOTH OF THEM IF THEY WERE WAITING FOR SOMEONE TO HAVE AN ACCIDENT BEFORE THEY DID ANYTHING ABOUT THE PROBLEM. WELL, AS A RESULT OF FORD'S UNWILLINGNESS TO FIX MY BRAKE PROBLEM, I GOT INTO A CAR ACCIDENT ON MONDAY, APRIL 14, 2014. I APPLIED THE BRAKES ON MY CAR AND THE CAR WOULD NOT STOP; AND I REAR-ENDED THE CAR IN FRONT OF ME. *TR

AT 44460 MILES THE ABOVE PARTS WERE REPLACED AND NOW ON SEPTEMBER 23, 2013 SOME OF THE SAME PARTS HAVE FAILED AGAIN. THE COST OF THE ORIGINAL REPAIR WAS $410.62. I BELIEVED AT THE TIME OF THE ORIGINAL REPAIR THAT ALL OR A GOOD SHARE OF THE COST SHOULD HAVE BEEN COVERED BY FORD!!! THERE DEFINITELY A PROBLEM WITH THESE BRAKES. SCRAPE, SCRAPE, SCRAPE!! THERE NEEDS TO BE A DESIGN CHANGE IN THE BRAKE PARTS. OUR OTHER CARS HAVE NOW BRAKE PROBLEMS SUCH AS THE ABOVE. FORD NEEDS TO OWN UP TO THE FACT THAT THEY HAVE A POOR DESIGN OR A POOR SELECTION OF COMPONENTS. OTHER THAN THE ABOVE, I HAVE BEEN VERY SATISFIED WITH THE EDGE

Mileage: 44,460

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WITHOUT WARNING AND EMITTED A HISSING NOISE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

Mileage: 53,000

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO MENTIONED THAT A HISSING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE VACUUM FOR THE BRAKES HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 36,847.

Mileage: 36,847

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE BRAKES. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT THE REAR PASSENGER'S SIDE INTERIOR BRAKE PADS DID NOT HAVE ANY PADDING AND PENETRATED THE ROTORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT BOTH REAR ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

Mileage: 51,000

I PULLED INTO A PARKING SPACE. FELT THE CAR MOVE FORWARD. IMMEDIATELY TURNED THE STEERING WHEEL TO AVOID THE CAR DIRECTLY PARKED IN FRONT OF ME. ACCELERATING TO 25-30 MILES PER HOUR AND NOT KNOWING WHAT WAS HAPPENING, STEERED THE CAR UP THE PARKING LANE INTO A SNOW-COVERED FIELD, CIRCLED AND CAME BACK INTO ANOTHER ROW OF THE PARKING LOT. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I GOT TO THE END OF THAT ROW AND REALIZED I HAD NO BRAKES, FINALLY THREW IT IN PARK. THE CAR STOPPED, GEARS GRINDING. THE VEHICLE MAINTAINED THE SAME SPEED THE WHOLE TIME. IF THERE WOULD HAVE BEEN PEOPLE OR OTHER CAR MOVEMENT AT THE TIME, I DON'T KNOW WHAT WOULD HAVE HAPPENED. FORD INSPECTED THE VEHICLE AND FOUND NOTHING. *TR

Mileage: 23,195