2013 FORD EDGE Service Brakes Problems

The brake booster had a recall but it should have never just have been the booster. The brake system on this is dangerous. I had the booster replaced and the valve got stuck in the HCU and cause brakes to fail. This has been a common issue amongst people and yet this is not a recall. The dealership just quoted me $3200. That's absurd for an issue thats obviously a common huge problem for people

Soft brake pedal that goes to floor

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. Had to press the brake multiple times to come to a complete stop. It is unsafe when traveling in traffic and unable to slow down fast enough to stop the vehicle which can cause an accident. The vehicle has not been inspected. Contacted a mechanic and described the issue and stated this sound like a master cylinder issue and it is unsafe to drive. This issue did not present warning lights or message to indicate there was anything wrong. We have read many similar complaints online. We believe Ford should fix this issue.

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. It stayed that way for the next couple of days before going back to a fully functioning brake pedal. Months later it happened again this time without repairing itself. We took it to a local mechanic as well as the local Ford dealership twice. Their computer did not detect anything wrong and yet when the service rep tried the brakes they went clear to the floor! So we had them update the computer software in the car since we never had any warning lights about this issue. The local mechanic as well as the Ford dealership suspect it is the HCU unit within the ABS system. The problem is there are no replacement parts available to remedy the problem. We have read many similar complaints online. We believe Ford should fix this issue.

I purchased this vehicle used in August 2025 from the estate of a friend's relative. The records show it was meticulously maintained and no recall notices have been unaddressed. The prior owner used it infrequently and it still has just under 90k miles. There were no major engine issues when my local repair shop (over 12 years and 3 vehicles) inspected all systems, and the vehicle passed for PA state inspection and emissions. However, driving more, I noticed that the brakes would intermittently become "mushy" or "hard" and overall less responsive. I needed to use a lot of force to fully stop over a longer distance. There was also a hissing noise while braking and sometimes the cabin air fan would blast on suddenly. Then, while stopped at a red light and applying the brakes, the engine shut off and check engine light came on. My mechanic detected O2 sensor codes P2195/P2197 indicating "stuck lean." But nothing about the brake booster, and so we cleaned it up a bit and tried to get more of an understanding of the issue. Now I know that the compromised engine vacuum from the booster air leak is impacting the fuel/air balance. Extremely unsafe. This has now happened MANY times while I try to get a good diagnosis and help. It's scary, and makes city driving very challenging. On multiple occasions I feared I would hit other vehicles or would have to "creep" at a light to alleviate the airflow issues from braking. If I have to be at a light for more than a moment, I will put the car in park and foot off the brake. I'd rather risk being honked at or hit, than have the engine dying on me in traffic. When I was able to get to a dealership, I was informed that it was the brake booster. The first thing I found when looking up that part for the 2013 Ford Edge was the recall. The dealership says my VIN was not covered, but it seems more than coincidence that this is the exact problem, now confirmed by the dealership. The part is faulty, and should be replaced by OEM.

The 2013 Ford Edge began giving trouble after sitting at an intersection or pulling out of the driveway to enter major traffic. The vehicle would hesitate to accelerate as though it is running out of gas but it isn't out of gas. When you continue pressing on the accelerator it would jerk then accelerate. We barely escaped being hit from the rear because the vehicle died while pulling out onto the feeder, whereupon I struggled to pull into a nearby gas station. The brake pedal is generally stiff but can be depressed, however, in other instances, when braking the brake pedal sometimes becomes hard to depress but becomes easier after the car is driving for a long stretch, such as the freeway. When you start the car the panel is normal but as you begin driving the Check Brake System failure light begins to appear in Red and the ABS light and the oil light. Similar incidents as the previously mentioned situations have happened on numerous occasions.

Replaced Master Brake Cylinder and Brake Booster due to hard Braking. Also, ABS Control lights are illuminated. Codes show failed ABS module creating safety issue when fast breaking. Brake pushes down to the floor periodically Repair is very costly to fix.

Stiff brake and hard shift

The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my other vehicle ( Feb 20, 2024- Reference Number 13N02), same model, same year for a brake booster replacement, yet no service campaign was issued for this vehicle. My vehicle would not stop completely consistently without stomping on the pedal. My garage informed me to return it to Ford for warranty replacement of the brake booster, just like my other Ford Edge ( same year, same model). Brake fade was noticed in Fall of 2024 and confirmed by my garage in Feb 2025.

Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.

Spongy brake pedal while driving. Brake pedal travel almost to the ground when applying the brakes. Issue is cause by faulty hydraulic control unit. This problem occured while on a family trip on interstate US 95 while traveling at 70 miles per hour with my wife and children on board. The malfunction caused me to have difficulty braking and almost caused a major accident when a vehicle suddenly stopped in front of me. I was 10 hrs from home and was forced to travel back with the faulty, risky and extremely dangerous faulty brake system. The problem persists and I will be calling the Ford dealer on 7/7/2025 to have the problem fixed. There were also no warning lights to indicate a faulty hydraulic control unit that could had proven me from driving the vehicle on a 10 hr trip with my family in tow.

Brakes became spongy and went to the floor. Vehicle could not stop short and was extremely dangerous to drive. Was at a high risk of slamming into the car in front of me and also could not stop before the line of a red light. Braking was delayed by more than 60%. The dealer confirmed the failure was the HCU of the ABS module. This is extremely similar to a recall on other Fords. 19S54 and 20S13

Brakes were not functioning properly. Nearly got into an accident because of the increased stopping distance. I was driving on the highway pressed the brakes when a car cut in front of me. Brakes were hard to depress then pedal would go to the floor. Dealer service department indicated that there is a faulty brake booster. Found out that there was a recall / "Customer Satisfaction Program 13N02" on other 2013 Ford Edge vehicles. Called Ford Corporate and they indicated that my vehicle was not covered under this customer service program, even though it was built at the same facility during the same time that this customer service program was supposed to cover. I find it very concerning that Ford has not addressed this issue in a more widespread proactive manner. Clearly my vehicle has the same issue as others that were covered. Getting reimbursed for the cost of this would be nice, but my main concern is that this is a major safety issue that has not been addressed properly and people could get seriously hurt.

The brake booster is failing. When you press on the brake pedal you can hear air hissing

ABS hydraulic module went out Brakes go to the floor, however ford has not recall for the part even with the known issue of the part. yes- confirmed by a master tech no warning present, only the symptoms of brakes going all the way to the floor and acting like there is air in the lines

Brake failure - should be a recall for my VIN under the attached program. Ford is denying and told me to reach out to NHTSA.

My brakes are failing intermittently. I have been driving and pressed the brake pedal and it goes all the way to the floor but the car only gradually stops. Thankfully it has not caused an accident, yet. Once I am able to stop I pump the pedal to get things back to somewhat normal. But the pedal still feels spongy. I looked up a customer service program ford has (13N02) but my VIN isn’t under it. But my car does fit the assembly plant and dates of this known issue. I’m afraid I’m going to get in an accident over a known issue.

Brakes have to be pressed almost to the floor to engage. There is a warranty extension for many 2013 Ford Edges with production dates at the same plant for brake replacement and this VIN is not included. It is a significant safety concern.

I reported this issue with my breaks the other day, however I noticed today 5/15 that my breaks would not engage after going down my hill in my neighborhood, my husband was driving and said he had to push the brakes to the floor to engage and get the car to stop, he almost didn’t get the vehicle to stop. This would have caused him to roll into oncoming traffic, with 2 kids in the car this is not acceptable. I have did research and noticed recalls but my car is not included on that however, my vehicle is having the same issues. I do plan on taking it to the repair shop and having someone look at it. This vehicle is not safe to drive

2013 ford edge, breaks locked up as I was approaching a downward hill. I felt the breaks tighten up and wouldn’t stop. This could have caused a significant accident if I needed to stop suddenly. There where no warning lights that came on.

2013 Ford Edge Limited Mileage approximately 69,000 Have had issues for several months (2024-2025) with an intermittent soft brake. As soon as I feel the soft or spongy brake I release & pump the brake pedal again & that seems to fix it. April 30, 2025 I stepped on the brake & did not get a good pedal. Pumped the brake again & did not get a good pedal (did this 3 times) then noticed it went real low & it felt like a sensation of maybe pedal feeling disengages or collapsing during failure. The soft brake pedal lasted for the approximately next 5 times I pumped the brake. I have found the 2013 Ford Edge has 465 NHTSA complaints for service brakes, averaging 56,907 miles, with many describing intermittent pedal issue similar to mine. No ABS or any warning lights are on. Checked for recall & don’t see one for this year even tho there have been 465 existing complaints. Have had the rear brake pads replaced. Master cylinder Front brake pads & rotors. Been bled numerous times Brake fluid level is good After researching this issue I have found that HCU/ABS Module issues are most frequently cited as the cause for these symptoms. This is a pricey repair (HCU) & I think that with all the complaints & the dangerous aspect to this it should be a recall that Ford should be responsible for.

Probable power brake booster failure, in a panic stop attempt when another motorist ran a red light the vehicle brake pedal became very hard and did not want to stop the vehicle. Other instances include spongy and soft pedal going to the floor with very poor braking. This vehicle was included in FoMoCo Customer Satisfaction Program 13N02 but did not exhibit these symptoms until just recently. These are the exact symptoms covered by the program but time and mileage has expired for this build date even though later models are still covered.

Brake booster needs to be replaced because it has failed, making the car unable to stop. This has caused the car to shut off if the brake pedal is pressed to long, like stopping at a stop light. The vehicle is in a Ford authorized service shop and has been confirmed as brake booster failure. The issue started with stalling, car throwing codes such as no oil, hissing in the brake lines, spongy brake pedal, leading to zero ability to stop. Issues started slowly around October and by January, the car is completely unable to stop.

Hi my name is [XXX] and we own a 2013 Ford Edge. VIN # [XXX]. We loved driving it until it broke down on a trip to New Mexico. We were driving along and all the brakes locked up leaving us stranded on the side of the road for 5 hours. We eventually had it towed to our destination, Gallup New Mexico and had it examined by a local mechanic. He thought it was hydraulics and replaced the master cylinder and all the brakes and rotors along with the ABS hydraulic unit. It appeared to take care of the problem but while test driving it was still happening, it wasn’t the brakes it was the anti-lock braking system module (ABS). He tried to order the ABS module but was told that Ford does not make that part anymore and had to try an aftermarket one. Those did not work. I eventually had it transported to my local mechanic in Southern California for $675.00 where he has the same problem, can’t get the part from Ford and aftermarket won’t work and is currently looking for a used module that will work on my car. Why would you stop making this part knowing there is a problem with it and not have an adequate replacement for it? We have been without this car for over 6 months and are very frustrated with Ford. I am at a loss for words and at a loss on our next steps as we have a vehicle we love which we cannot get fixed. I am asking for any advice, relief or how we can get our car fixed before it becomes worthless and we cannot recoup any of the money we have had to put out for this fiasco! We have put out over $4,000 including rental car costs! Update: I send ford a letter they responded but their stores did not work to get the parts. It has been almost 1 year now and the car is still not running. My next step is to drop it off at the Ford Dealer but I'm afraid they will charge me more than it is worth just to look at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake Boost issue with my 2013 Ford Edge Sport. When attempting to brake, there is very little stopping resistance. Even at slow speeds, it takes a dangerous amount of time and distance to bring the vehicle to a stop. While braking, a hissing noise can be heard from the brake pedal area, and the brake pedal presses easily to the floor with minimal resistance. Upon researching the issue, I discovered that this is a very common problem with this vehicle. A certified mechanic diagnosed the issue and stated that this is a known problem and may be covered under Ford's Customer Satisfaction Program 13N02. While this is a known and common issue that is covered under warranty when the vehicle is under 10 years from warranty purchase date or under 150,000 miles, the Ford Dealership is fighting me on this and is refusing to assist in correcting this safety issue. If a vehicle has already exceeded the time or mileage limit and is part of the incremental launch population, this coverage will last through November 30, 2025. Coverage is automatically transferred to subsequent owners. Brakes began failing around July/August of 2024. Due to financial hardship, I cannot afford this repair on my own. Driving this vehicle in this condition is extremely dangerous for myself and other drivers on the road. I've had to veer off of the road or into other lanes in order to avoid a collision with vehicles in front of me because it takes an extremely unreasonable distance to stop the vehicle with a bad brake booster many times already; It's only a matter of time before I encounter an unavoidable collision due to bad brakes. Please advise on who I can talk to about getting this issue fixed under warranty, or at no/reduced cost.

My brake pedal was not functioning correct. It was at times very soft, hitting the floor, and at other times difficult to push. A local shop replaced booster and master cylinder in an attempt to fix. Now brakes are locking up at random. Happened while going 70 mph with family in car and wheel was shaking and very unsafe. My year model (2013) is not included in the extended warranty for the brake booster (13N02) anymore since it was made in March of 2013. Any edges made in April of 2013, just one month later, are covered until 2025 by the customer satisfaction program extended warranty.

Yes, the vehicle is available for inspection upon request. The vehicle is hard to brake and travels a further distance before stopping, the brake is hard to press and stop the vehicle. This has been confirmed by my private mechanic No, it has not been inspected by the manufacturer I heard a hissing noise and the car stalled out at a complete stop when the brakes were pressed down Reached out to Ford and they said there is no recall for my vehicle but I have information from when I had my emission done provided by NHTSA of a recall MRF#13N02. Which I've provided a copy of down below.

The brake booster on my 2013 Ford Edge Sport has failed, leading to significantly reduced braking performance. This creates a dangerous condition requiring excessive force to stop the vehicle. Over the past few months, I have narrowly avoided multiple accidents due to the inability to stop safely at stoplights. On several occasions, I was forced to swerve off the road to avoid collisions. This issue was diagnosed by a certified mechanic, who informed me that brake booster failures are a known problem in this vehicle model. Although I was made aware of Ford's Customer Satisfaction Program 13N02, Ford's customer service indicated that the warranty had expired, and the dealership refused to repair the issue at no cost. As I cannot afford the repair myself, I am forced to continue driving the vehicle in its unsafe condition, putting my safety and the safety of others at risk.

1 month after replacing the break booster, the modules that control the ABS system went out. I have taken the vehicle to multiple mechanics and no one is able to get the part. They said Ford is no longer manufacturing the replacement. When I called the Ford dealership and tried to get it repaired, they said the part is on back order with no date for when it will be available. I am now forced to drive without ABS breaks and I worry about having to slam on my brakes and my car sliding out of control. I live in a very high traffic area and have to commute a lot on the interstates due to work.

Brake booster went out twice and had to be replaced both times ( Jan 2022 and Jan 2023). Now I have HCU failure and lost braking. ( Dec. 2024). I also had a drive Shaft failure for inspection ( Oct. 2024). My car has 60,000 miles on it. I contacted Ford Corporation and my Ford dealership and my Vin is not part of the recalls for any of these issues. However my model year and manufacturer location were part of a recall for all three of these systems. My car has been serviced by a Ford authorized dealer each time. My braking system continues to be unreliable and scary to drive.

If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact noticed that the brake pedal became inoperable. The contact stated the brake pedal was depressed and traveled to the floorboard with no warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the brake boosters failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.

Mileage: 117,000

My brakes have become soft, and non reactive 3 times this year. Where normally you start braking and the brakes give resistance and slowly start braking as you push the pedal, now it feels like it releases and pushes to the floor before it starts breaking. I took it in twice already for repairs and last night the same thing has happened once again. The first incident happened around 7/13/24 then again 9/13/24 and now again 12/16/24. Master cylinder & booster replaced first two visits, have another visit scheduled tomorrow. I have taken it to a local place to be fixed each time, yet keeps happening.

Driving in traffic. Hissing sound from brake pedal, stiff brake pedal, delayed stopping after pushing brake pedal, I almost ran into car ahead of me, unpredictable how long it takes to stop, stalled at red light, I have to push as hard as I can to stop vehicle. Bad brake booster. I can barely drive this. It’s not safe.

Brake going to floor without resistance causing a longer breaking distance with my [XXX] daughter. Problem was intermittent initially, but I was able to confirm. Took to the local dealership that could not reproduce the problem, even though similar models had brake booster recalls referring to the same issues. Problem began to get worse until the car became unusable safely. Local dealership replaced brake booster at the cost of 1200 dollars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’ll cut right to the facts. Last weekend my wife and I were driving on the highway in our 2013 Ford Edge [XXX] ed on the brake pedal as we neared our exit – WE WERE NOT SLOWING DOWN - we found ourselves with what seemed to be NO BRAKES again I repeat NO BRAKES. Immediately sheer panic hit me as I pushed the brake pedal to the floor and held it there. Luckily we were FINALLY able to stop without creating an accident. I’ll fast forward to cause of the problem – A FAULTY BRAKE BOOSTER – Which was identified by Ford in their Customer Satisfaction Program13N02 – issued November 27,2013. Our vehicle was not was not included so we were not notified of any potential issue. As a result I not only got THE SCARE OF MY LIFE (and that’s an understatement) BUT on top of that a $1,100.00 bill to replace a part that was clearly known to be defective. AND you put mine and my wife’s life at risk, never mind any innocent people we may have hurt as a result of an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2013 Ford Edge Limited is experiencing the failed brake power booster symptoms. Hard to push pedal and sinking. VIN is not linked to 13N02 per Ford support. However the model year is within the range of years, build at the Oakville plant, has the issue, but not covered.

I currently have an few issues to report. When I press on the brakes, they make an air whistling sound and there’s nothing noticeably wrong with them. I’m also having problems with electrical on my screen and it won’t always connect with my phone and it also delays on the screen when it’s powering on or off. My tires have been leaking air since I purchased my vehicleand when I took it in, they said Ford mechanics said they sealed the valves but right when I got it back, it gave me a warning that I had low air pressure in my tires once again and my vehicle tires appeared like they were still low on air. I constantly have to fill them with air when I drive it. Every day they leak. But my biggest concern is the electrical and the brakes. I don’t know the exact date on when the electrical started acting up. I’m also curious if there’s been a recall on anything to do with the defrost on the windows because my windows do not defrost very well in our cold climate. I’m also wondering about the headlights. They seem like they’re not bright enough we’re just strange because they’re clear and there’s nothing obstructing them that’s noticeable. For safety I believe they should be a lot brighter than they are. I have not been in any car accidents and no one hit my vehicle.

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floor and the brake pedal was stiff. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS and brake booster. The contact was informed that the ABS and the brake booster needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure had been present for a year, however, the brakes were replaced and the failure reoccurred. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under the Customer Satisfaction Program 13N02, which had a similar failure description. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

The break pedal goes almost to the floor when trying to stop .It started about a year ago when I had new brake pads put on . It seemed to do ok for awhile and it started again and kept getting worse .

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to respond as needed. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed that the brakes had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 94,000.

Mileage: 94,000

Brake pedal very hard, lots of pressure to stop vehicle. Has been inspected by a certified mechanic. To be checked out by local Ford dealership Oct. 8,2024 No warning.

I constantly heara hissing sound when breaking. Sometimes my break pedal goes all the way down inorder to stop. My Abs light comes on. I have had it repaired once. Its happened again. I'm being told it's the break booster and needs repair once again. This is a severe safety issue. It's a constant issue with hydraulic or breaks, including break booster.

My vehicle's brakes went completely soft, brake pedal to the floor. This is because of the "customer relationship program", aka the recall that apparently is not a recall. The issue is the "Brake Booster", where there is a small tear in the diaphragm responsible for braking. There was no warning and the problem has been reproduced multiple times according to online forums.

The brake booster has failed. When I depress the brake pedal it pushes almost to the floor before any braking occurs. The car is still able to brake, but this slight delay can pose a risk to safety if the car needs to be slowed quickly. The problem occurs constantly during driving. I have brought the care to the dealership to see if it was covered under the 13N02 customer satisfaction program, but they said my VIN indicated it was not. This problem is described exactly the same in the 13N02 recall and I believe my vehicle should be covered. There have been no warning lamps or signals for this issue.

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal was spongy and depressed nearer to the floorboard. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the brake booster, front brake pads, and brake master cylinder had failed and needed to be replaced. The brake booster, front brake pads, brake master cylinder, and approximately six other parts had been replaced. The brake pedal had become loose, causing the brake pedal to depress lower than before. The vehicle had been taken to an independent mechanic where it was diagnosed that the rear brake shoes had failed and needed to be replaced. The vehicle had been repaired. The brake pedal had gradually become more loose almost going to the floor. The vehicle had been returned to the independent mechanic where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 91,000.

Mileage: 91,000

Tire Pressure Sensor Fault (TPS) Hissing sound when applying brakes. Brake pedal is hard and very difficult to bring the vehicle to a complete stop. When parked or at a traffic light you constantly hear air being released and vehicle will boggle for a few seconds then stall on me. When I bring the vehicle to a stop I have to put it in park, and pump my brakes to stop the air from leaking to prevent it from stalling on me. Over all the vehicle is a huge safety concern and a hazard to have on the road.

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal needed to be depressed to the floorboard to stop the vehicle. The contact stated that the failure became persistent. The contact stated that the check engine warning light illuminated but then deactivated independently. The vehicle was taken to the independent mechanic and the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 115,500.

Mileage: 115,000

Vehicles Break booster and Master cylinder has an issue and the breaks are stiff with a whistle blowing sound when pressed. And causing a low engine oil sign to pop up and stall out when stopped. This happened while pulling out of a parking lot. The problem was confirmed by a Pep Boys Auto Repair Shop in Federal Way, Washington State. No, insurance has not looked over it, and no I haven't taken it to be inspected by a Ford dealership/manufacturer

I noticed when pressing on the brake pedal it was going to the floor vehicle was not slowing or stopping as it should. I heard a squealing and whistle sound then the check engine light came on. I called the dealership, and they said confirmed the brake booster was internally leaking vacuum causing the check engine light to come on. The brake light is on once again and again the dealership contacted for an appointment. I took the liberty contacting Ford for any recalls and was directed to contact NHTSA and report.

2013 Ford Edge Limited- The vehicle experienced a loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle finally came to a complete stop nearly resulting in a collision. Vehicle was taken to Midas and the independent mechanic notified the owner that the brake master cylinder was malfunctioning and needed to be replaced immediately.

I have a 2013 ford edge. When I press on the brake sometimes it goes down smoothly and I hear a hissing noise and then the next time I brake it is stiff, hard as a rock and I can barely get the vehicle to stop. This is dangerous! A major safety issue but for some unknown reason my 2013 is not showing a recall. I heard that the brake boosters could be the problem. Also my check engine light came on when the stiff brake started happening. I just bout the suv 2 weeks ago. Ford will not help me as no recall is issued.

I was driving home on the freeway from work and there was an accident where traffic had to slow down. As I slowed down by placing my foot on the brakes the tires skid and the ABS light came on as well as the Brake Service light and Service Advance Trac came on. The brakes locked and I avoided an accident by 2 inches. This is hazardous and dangerous.

vehicle has stiff pedal all the way floor and abs kick in lower side of pedal only applyied brake to slow down how ever vehicle yang to left because it was braking un evenly faliure to abs kick in, vehicle felt no brake at all. abs causing only to presure left not, some times you have pedal sundenly pedal is out, i do know they have extented warranty for the brake, it is rediculas to loos pedal by rondamly driving, ford should warrantied alll ford edge brake problems, this is not acceptable causeing internal mechanical failer. they must recall and walk away from this article. it horrible when you guy not responded for recall, since they have brake problems

Brake booster failed. Ran a stop sign. No brakes!

Backfiring and brakes don’t work.

I took my vehicle to Ford for the brake booster that was issued by Ford. Nothing worked. My brakes would literally go soft and almost to the floor while stopping. It was extremely dangerous and scary. I saw a 2016 recall that replaced the ABS module but my car apparently wasn’t tagged to it. Finally had to foot the $1500 bill to have the ABS module replaced which seemed to have fixed the issue. Thousands have complained of this same issue so I’m not sure why a recent recall hadn’t been issued by Ford.

Brakes hard to push and has trouble stopping vehicle brake booster was replaced but still isn’t working

My brakes are hard to press sometimes hard to stop. Jerky and then hard then soft. I read brake booster master cylinder or hcu All Ford's mistakes. Still no recall. I'm outside of the extended warranty because I just bought this 3 months ago and it's over 10 years old only 115000 miles on it. If I die I'm having my family sue ford. Codes p2 195 and p2 197 are now showing after a week and a half of this problem. Taking it to ford Tuesday. Calling customer service Monday. Shame on ford

There is a known issue with the Brake Booster on my vehicle that is covered by a warranty porgram. WHy hasnt the NHTSA required a recall on a key critical safety device that has been clearly identitifed?

About a week ago my brakes on my 2013 Ford Edge Limited became for hard to press. The pedal became stiff. I almost was unable to stop even though I was going extremely slow approaching an intersection that was very busy. I have looked up recalls on this issue with the same description and realize Ford had issued a recall on 2013 Ford Edges however only certain Vin numbers. However, surfing through multiple posts and forums I am finding 100's so far of people that are angry because Ford refused to own up to the fact the all these 2013 Ford Edges are having issues with the Brake Booster which is a major safety issue and should have no cut off period due to the importance of this defective part! I finally wad able to bring my car to the dealer due to the other mechanic's I brought it to are all getting an invalid read when they do the diagnostic test on the car. Now Ford Dealership Jarret Ford in Dade City said it will be $1389. 00 to fix my brake booster. This is highway robbery.

I have experienced what feels like brakes going out numerous times. I will go to stop and it feels like I have no brakes. The pedal goes clear to the floor but i can end up stopping. This has not been diagnosed due to it does it occasionally then the brakes start working good again.

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to slow as intended. The brake pedal was making a squeaking sound. The contact stated that it was snowing at the time when the failure occurred. The vehicle was taken to the dealer where it was diagnosed with a failed brake booster and that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 104,695.

Mileage: 104,695

Bake booster developed leak that caused hissing sound and sponge brake pedal that would go in and out randomly. Yet there is no recall on my vehicle but a bunch of other 2013 Ford Edges had this recall. This has to be changed in Aug 2023.

The brakes just went to the floor causing the car hard to stop. This is my daugthers car with my two grandbabies in the car. She took it to a local Ford dealer and they stated that it just needed to be updated (computer update I guess). The car worked after that until today. She hit a bump in the road and the brakes went to the floor again when she tried to stop. She has no warning lights that appear. The dealer states that there is no recall for this issue. This is a saftey issue for everyone on the roads.

While stopping the brake pedal will sink all the way to the floor. Brake booster was replaced but the problem persisted. Master cylinder was replaced but problem is still there. The only thing that saved me from an accident was the emergency brake.

I was issued a customer satisfaction program #13N02 while replacing brake booster helped, bypassing the fact the master cylinder fluid leaked into brake booster and was not part of repair is just ridiculous. Until master cylinder is repaired, problem will not be resolved! Please remedy by including master cylinder with brake booster 13N02. My brake pedal still goes to floor, I am requesting your immediate response

Purchased 2013 Ford Edge AWD Limited used 12/17 with 68,XXX miles. [XXX] began experiencing brake issues. When trying to stop brake pedal went to floor not slowing/stopping vehicle. Vigorously pumping brake stopped vehicle. Took vehicle to neighborhood shop, was informed of recall 13N02. Contacted Ford National Service center (800) 727-7000, confirmed my car covered by recall. Recall work was performed at Bellevue Ford, 411 116th Ave NE, Bellevue, WA 98004, United States, on September 28, 2020. Recently, [XXX] problems reoccured, this time brake failed and vehicle would not stop at busy Seattle intersection fortunately I wasn’t stuck/struck by other vehicles. Subsequently I again called Ford National Service center and was informed that recall/replacement parts are only warranted for 24 months. My car is currently in shop (for 3 days so far) . It seems that the brake booster that is the recall issue affects the entire braking system and pieces of the diaphragm within replaced brake booster are carried to the master cylinder, thru the brake lines and also affect the antilock computer components. Additionally, the Ford manufactured ‘replacement parts’ are often themselves defective. BRAKES ARE ARGUABLY THE MOST IMPORTANT SAFETY SYSTEM IN A PASSENGER VEHICLE! Obviously Ford has manufactured and is aware/responsible for this un-safe condition. They chose to ignore this situation. It seems Ford only manufactured 129,000 2013 Ford Edges. There are thousands of brake issue complaints listed the internet and many hundreds of Safety issues reported here at NHTSA. PLEASE INVESTIGATE THIS LIFE SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the 2013 Ford Edge, during a right turn, the brake pedal went to full hard to depress. The check engine light illuminated and the vehicle stalled. My daughter, a new driver, narrowly avoided an accident by pulling to the side of the road. Our local technician inspected the car and found the brake booster damaged. Ford is aware of this issue and has covered the replacement to SOME vehicles under their customer satisfaction program. The booster was replaced and the vehicle is operational now. Ford is very aware of this issue and this is an extremely dangerous situation to the driver of these automobiles and others on the road.

Recently change my break pads but, al the sudden they just stop working

On Tuesday 10/17/2023 I was driving my wife's 2013 Edge on dry pavement at about 40 mph. A deer came from nowhere and I had to slam on the brakes HARD to barely miss it. The car slowed for a split second and then the Front Right Tire locked up and the car went into a full, fast moving slide uncontrollably into the middle of the oncoming lane which had 3 vehicles coming straight at me. I grew up driving cars without ABS and I knew to immediately let off the brakes to regain control and whip the car back in my lane before I caused a head on collision and double rear end collision between the 3 cars coming at me. I missed the oncoming lead car by only a few feet. My collision would have had a combined impact speed of 60 to 70mph. I was SHOCKED! I took the car to my long time mechanic and he drove it easily reproducing the same result. He was also SHOCKED and completely baffled because the car had no codes in all of his testing. He called Ford and searched all the repair forums, and technical bulletins and found nothing. I took it to another repair shop. They were also SHOCKED and suggested I take it to a Ford Dealership. I took the car to the Ford Dealer I purchased it from. They were SHOCKED and refused to return it unsolved. Early on a regional Ford Tech told them that they don't get involved in cars older than 5 years.They had the car for over 5 WEEKS and tried everything they could including donating all ABS components from a 2014 Edge that they had in their loaner fleet. Eventually they tested the other Edge with the computer hooked up and were SHOCKED to discover that it DID THE SAME THING. We all wished we had tried this first. They talked to Ford Engineering and were told that this is NORMAL operation for this car. Some people may never have to hit their brakes as hard as I did that day, but if they do, it could be CATASTROPHIC. I'll bet there's data out there to confirm this has caused many BAD accidents! See Attached FORD Invoice I HOPE THIS IS LOOKED INTO!

Our 2013 Ford Edge (FWD) suffered a failed "Brake Booster" on or shortly before June 15, 2023 at 101,900 miles. The vehicle was cautiously driven immediately to the local selling dealership because of the immediate safety risk of brake failure. The vehicle was manufactured/assembled at Ford's Oakville assembly plant in June 2013. We purchased/took delivery of the vehicle in August 20143. The brake booster was replaced by the local/selling dealer at our cost of $1,374.41. Shortly after the repair, we discovered via an online forum that there had been a Ford Motor Company "Customer Satisfaction Program (No. 13N02)" letter sent to "All U.S. Ford and Lincoln Dealers" dated January 9, 2014, extending warranty coverage to "...10 years of service or 150,000 miles." We were never informed by the selling dealer or Ford Motor Company of this program. The equipment/vehicle failure was within the extended warranty period. When we raised the issue with the selling dealership, we were referred to Ford Motor Company ... to no avail. We do not have the resources to take legal action against the selling dealership and/or Ford Motor Company to recover our expenditure. This was/is a vehicle safety issue. Fortunately, nobody was killed or injured due to this equipment failure. HELP!

Brake pedal goes to the floor with much reduced braking power. Then problem may go away for awhile, but then always reappears. Starts at intermittent, but eventually becomes permanent. Had brakes and rotors replaced which did not help. Had Master Brake Cylinder replaced which did not help. Determined to be the ABS/HCU unit internal valves getting stuck "open" which allows the brake fluid to bypass the brake system which causes low brake pedal and loss of brakes. VERY costly too have repaired and parts are not readily available. Many 2013 (and other years) Ford Edge owners are experiencing this problem as can be seen by the many YouTube videos identifying this problem. Ford should replace the defective units. Not having brakes is a BIG safety issue.

Brake booster went out just out of warranty. Brakes would work, then not work. Brake petal goes to floor, or would be hard to press. Almost drove into the dealership window when taking it in for service.

Brake booster went out on the way to work. Just out of warranty. Hissing sound from brakes. Brakes are weak and the leak also caused the car to stall at lights when idling. I have two of these cars and both had the brake booster go out barely out of warranty. This is unacceptable.

The contact owns a 2013 Ford Edge. The contact stated while depressing the brake pedal to stop the vehicle, the brake pedal was firm, and the vehicle failed to stop immediately. The vehicle was taken to the local service center who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 101,500.

Mileage: 101,500

Break booster with leak noted requiring replacement. Turbo boost needing replacement. After turbo boost replacement, began having a shudder during acceleration between 40-48 mph. Now needing torque converter replaced.

Mileage: 128,447

The brake pedal goes all the way to the floor without stopping the car. It makes a hissing sound. I have almost had three collisions because of it. The Ford service center told me it's three months outside of the manufacture date range for a warrantied service of the brake booster on select Ford Edge models manufactured at their Oakridge plant between May 3, 2010 and March 28, 2013. (13N02) My car was manufactured at that plant on June 24, 2013. The warranty extends replacement of the booster pump on cars for 10 additional years up to 150,000 miles. My car's warranty start date is April 21, 2014 and it has less than 100,000 miles. That means it is with in the warranty parameters, except for the date of manufacture. I have opened a case with Ford customer service, but they are telling me that the repair of the brake booster cannot be covered under their warranty extension.

My brake booster failed while driving and lost control. Recall had been issued for for 2013 edge for this problem based on VIN. Mine was not included yet it failed in my low mileage garaged car. Nearly impossible to contact Ford for resolution. If the failure happened on my car it should be covered under Terms of Recall.

On at least two occasions, I’ve experienced my brake pedal going all the way to the floor when trying to stop. I’ve had my brakes inspected by two different dealers and both have confirmed that the brakes are in good condition with no repair needs. The brake pedal will slowly continue to the floorboard and then I have to almost pump them to resume the stopping mechanism. Thankfully, it’s only happened twice and neither incident caused an accident or injury. After reviewing these noted incidents, I see that I’m not the only Edge driver who has experienced this issue that needs review by Ford.

I purchased my Ford from a used car lot and only 3 months later without any alerts my brake pedal goes to the floor. It makes a hissing sound like air being released. My brakes and fluid are fine? Why are their recalls on my same year vehicle, but not mine. I understand replacing brake booster, master cylinder will NOT help. Now I am broke from purchasing my Ford, I can't afford to dump more money into a vehicle that can't be fixed. You need to recall the entire car! Now my dash lights go crazy, even ABS once? This car is a freaking lemon and someone is going to get hurt. Then Ford will responsible for their manufactory error?

Brakes became soft and pedal then went down to the floor while driving. I was able to pump the brakes back up and I took it to the Ford dealer and they could not find an issue they said the brakes were fine.

2013 Ford Edge. My dad's Ford Edge started having brake issues with the pedal going to the floor and the car not stopping. We replaced the master cylinder, and ABS Control Module with dealer parts and the issue continued. We then replaced the brake booster. Same issues are still there. We've even hooked up our $4,000 scanner to do the brake bleeding process. The brakes have been bleed well over 20 times now. We've spent over a mouth trying to fix this issue. My husband is a ASC Certified Master Tech and has been working on cars for well over 25 years. We're at a loss with this issue. Ford needs to do a recall, there are numerous reports on line of this issue happening to other Ford edge owners. It is Unsafe to have these vehicles on the road when the brakes are not working properly.

The brake pedal became difficult to depress at very low speed and rendered the vehicle difficult to completely stop. There was no warning light or other indication of defect. At one point I could have potentially had a collision with another vehicle at an intersection when I started to go but stopped. The brakes worked normally at higher speed. I took the vehicle to a repair shop which said the brake power booster was bad and needed to be replaced. Before the work was commenced I ran the VIN through both the Ford and NTHSA websites to see if there was any recall or other information on this problem and found nothing. After I got the car back I did some research on the issue and found there was a problem with this part in the same year and same plant where my vehicle was manufactured, to wit 2013 in Ford's Oakville plant, and that Ford had given extended warranties on the brake booster part to 150,000 miles on certain vehicles made in the plant but not mine. Reference number is 13N02. I have written Ford about this but they disclaimed responsibility. I do not have the part, as the repair shop had disposed of it before I found about the part problem in the Oakville plant.

Brake pedal goes all the way to the floor and is like a sponge at random times. This causes the car to not brake and you have to pump the breaks and what it feels like add pressure to the brake line. This has happened several times over the past 8 months. It appears to be a known issue with a lot of owners. I have had two mechanics look into this problem and have paid almost $500 and no issue can be found. I’m now concerned for anyone to drive it until the issue can be resolved. This could cause a deadly accident! Here is the link to some of the other complaints regarding the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I ve been having to pump my brakes and push real hard to make them work. I ve been told by local mechanic that it is the POWER BRAKES BOOSTER I ve called my local Ford dealer where I bought my car, Oxmoor Ford I was told the brake repair warranty was for 10 years and no longer applied to my car. I only have 45,00 miles. Please help extend the warranty on my car since I am still in the 10th year. They said it ended April 25, 2013 I did have a wreck earlier this year- I rear ended someone- could have been the brakes. Don t know

While I was driving my Ford Edge 2013 limited, the car shuts off and I lost control of the steering wheel and brakes. I almost hit a pole do the steering wheel going hard. I’m not the only person with this I problem. This happened to me before.

Mileage: 104,542

The contact owns a 2013 Ford Edge. The contact stated while driving 35 MPH, with the brake pedal depressed to the floorboard, the brake pedal made an abnormal hissing sound and vibrated, failing to stop the vehicle as expected. The contact stated that an abnormal amount of pressure on the brake pedal was needed to bring the vehicle to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who advised the contact to take the vehicle to the dealer. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 13N02, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 78,000.

Mileage: 78,000

The backup camera works when it feels like it and the monitor glitches when it is working as well as things appear upside down and blurred when in reverse. The camera stays on for a minute after gear is placed in drive. The radio goes in and out. The screen freezes up after disconnecting a hands free call. The brakes feel like they’re locking up when pressed and makes a clunking sound.

Started with a "spongy" pedal feel that included a noticeable effect on braking performance. Great force was necessary in order to stop the vehicle. Occurred and worsened quickly and felt incredibly unsafe - like my breaks would give out at any minute. Break booster was replaced at Ford dealership, but not covered under "Customer Satisfaction Program" extended warranty #13N02. I was six months over the cut-off date. Not Happy.

Power Brake Booster Failure- No Warning Lights

while driving brakes become stiff, hard to press pedal down. no lights came on or any other kind of warning. had a close call with vehicle in from of me, had to swerve out of way.

While driving 45 mph the brake pedal suddenly lost pressure and went to the maximum distance before it started braking and the rate of braking was lowered. My safety and those around me were put at risk of an accident because I could no longer judge the proper pressure to apply to the brake pedal. The brake warning light is illuminated. The problem was reproduced by service stations.

THE HEADLIGHTS HAVE BEEN A PORBLEM FROM DAY ONE. WE CHANGED THEM TO A BRIGHTER BULB AND WE CANT SEEM TO GET THEM ADJUSTED. DOOR AJAR HAS BEEN REPLACED ON THE RIGHT REAR AND NOW IS DOING THE SAME THING ON THE RIGHT FRONT PASSENGER DOOR. NOW THE BRAKE PEDAL SEEMS "HARD" WHEN WE PUSH IT AND I HAVE SEEN RECALLS FOR THE BRAKE BOOSTER YET IT SHOWS OUR EDGE HAS NO RECALLS. WE WILL BE TAKING IT TO OUR MECHANIC TO BE CHECKED.

Braking is delayed Car is still traveling once brake is applied Hear a hissing noise Took to auto repair Technician said he cannot fix This is the 8th Ford Edge that he has unsuccessfully repaired Believes it is actuator

In my experience, as I was driving the vehicle in July of 2021, I pressed on the brake pedal with my foot and the vehicle did not stop. I rolled directly into an intersection. Thankfully I was not traveling at a high rate of speed and no one was coming in the opposite direction. This could have 100% caused a serious accident. I feel extremely lucky that it did not. I have 2 young children that were in the vehicle. There was absolutely no prior warning that there was any issue with the brakes or anything else for that matter. According to the independent service center that the vehicle was taken to, the problem was confirmed to be a faulty Brake Booster. The Brake Booster was replaced for a total cost of $743.81 including parts and labor which I paid for out of my pocket. I am the second owner of this vehicle which I purchased in earlier in 2021. At the time of the repair I was not aware of the fact that Ford Motor company had issued an extended warranty for the Brake Booster (which has since expired). I only found this out in August 2023 when I brought my vehicle in for inspection. I have tried to contact Ford Motor Co regarding this issue and I have requested a reimbursement for the parts and labor which has been denied (even though the repair was made within the extended warranty period). I am strongly suggesting that this part be RECALLED as it presents a serious life safety concern that Ford Motor Co is obviously aware of.

My vehicle on paper would qualified for the Ford Customer Satisfaction Program 13N02 for brake booster replacement. Not sure why VIN is not coming up under the program. I have a 2013 Edge and just had a brake booster failure with delayed braking (not sure when the vehicle would come to a stop) and hissing when brake pedal is pressed. I took it to a Ford affiliated repair shop for diagnostic and found brake booster "inoperable". Other 2013 Edge vehicles assembled at the same factory in the same year were included in the replacement program. I have attempted to contact local Ford dealerships and Ford corporate with no response. This extension of warranty was 10 years or 150,000 mile. I purchased the vehicle January 2014 as a new car.

* Brake booster failure. * Ford posted a letter dated 1/9/14; it’s a Customer Satisfaction Program (CSP) 13N02 for “certain” 2010-2013 Edge and MKX vehicles; an extended warranty coverage for brake boosters. * Vehicles covered; “certain” vehicles built at the Oakville Assembly Plant from 5/3/10-3/28/13. * The program extends the coverage of the brake booster to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first; it is a one time repair program. * Reason for additional coverage; brake booster may develop a small tear in the diaphragm; if this happens there is a “hissing” noise when the brake pedal is depressed and there is also a “spongy” pedal feel. * Service action; dealers will replace the brake booster at no charge. Details about my 2013 Edge: * It was built in Nov 2013 at the Louisville Assembly Plant. * I purchased it in April 2014; a little over 9 years ago. * It has almost 77,200 miles. * My brake booster has a “hissing” noise and a “spongy” pedal. Why does this CSP extended warranty only cover vehicles built at the Oakville Plant and not other plants? I “assume” my Edge has the same brake booster in it as the ones built in Oakville. That’s the only reason mine is not covered. Ford obviously knows they had problems with these brake boosters but only provided the extended warranty to vehicles built at the Oakville Plant. Why? I think it should cover ALL brake boosters from the manufacturer who made the ones for Oakville regardless of where the vehicle was built. What difference does it make where a vehicle was built if it has a defective brake booster? Please review and assess the situation and advise at your earliest convenience. Thank you. Ernest Franklin (Frank) Burdette Jr. 2061 Wilkerson Road Ringgold, VA 24586 [email protected] 434-489-6045

I am having problems once again with my brake booster...I had to have it replaced twice so far in the last 2 years. And now i suddenly have to push much harder on my brakes to stop my car & therefore have it repaired or replaced, yet again.

While driving on 2 lane highway coming to a Stop sign, brake pedal depressed all the way to the floor without fully stopping vehicle. There was a hissing sound when depressing the pedal. Had to implement the emergency parking brake in order to stop completely. There were no warning lights and this has not happened before. I drove it home with hazard lights on and at every stop I pumped the brakes, heard the hissing sound but pedal goes to floor. When got home I checked brake fluid reservoir, it was full. I do not see any fluid leaks on driveway. I checked a Ford forum and see many incidents like this described, too many. Apparently this is a known issue by Ford and there is a TSB 13N02 (brake booster). This could have been a horrible incident if there had been other cars in the intersection.

I have a 2013 ford edge and I was driving at 40=45 mph and when I came up to a light the brake peddle went to the floor and was very hard to stop. The result was me having to leave the road to the right to avoid a collision. I took it to ford who stated it needed a brake booster and said my vehicle doesn't qualify for an extended warranty on the booster. Car had 88k miles at time of incident.prior to the incident no lights or signs. After this I hear a loud hissing noise from under dash.

When I hit a pot hole or bump I have no brakes. They go all the way to the floor. My mechanic will not touch them due to brake failure on all the Ford edges. I was told To contact you.

Since first purchasing the vehicle from Larry H. Ford in Mesa, AZ in 2019 and returning it for repair due to inoperable brakes, the issue has returned time and time again. It is now happening again where I either have to either press the brake peddle completely to the floor or the vehicle will not come to a complete stop at all. This has become extremely costly and I would like to know if this is an issue specifically associated with the 2013 Ford Edge and find some resolve.

Brake vacuum pressure system went out. Only 101k miles and 10 years old......

The abs module has gone bad numerous times and is in a shop again for the third time in two month. I've havent been able to drive my car for two months at first it was the master cylinder and then the abs unit and then the brake booster and now the new abs unit again! After extensive research my husband and I found that this is very common in my vechile model but not enough cars to be issued a recall. Which I think is a massive safety issue because your brakes are very important. If your brakes fail you, you could not only injure yourself and your passengers but others around you. Right now my vehicle is at my local ford dealership and they also agree that this is a very common problem and ford isn't recalling them and making customers pay thousands of dollars for the new part and service. I was even told some times you don't get a working abs unit and have to keep going through the service part warranty until you get a good one. Which I feel causes more lost time with my vehicle staying in the shop until I get a good one.

when was driving pushed the brakes and it went straight to floor almost causing me to rear end the car in front of me. dealer said said it is the booster. no police or manufacturer inspection. no warning lights or any other symptoms

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed and approaching a stop light, the brake pedal was depressed but was extremely firm. The brakes failed to respond as needed. The driver placed both feet on the brake pedal and the vehicle stopped. The contact pulled over, and her husband drove the vehicle to the residence. The contact stated that while her husband was driving at an undisclosed speed, the failure recurred. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was contacted but no assistance was provided. The approximate failure mileage was 151,049.

Mileage: 151,049

I was driving on the highway and someone rapidly stopped in front of me. When I went to push my brakes, my brake pedal with straight to the floor and the car would not stop, almost causing a collision with the car in front of me. Brake system failed, no warning lights. This has been an known issue with this car for others but still no recall.

Three times over the past month I have experienced a soft brake pedal that would go all the way to the floor and the vehicle would fail to stop normally. The first two (2) times where at low speed approaching a gas pump. More frighteningly the third time was at 45 MPH with my young daughter in the vehicle and evasive maneuvers had to be mad to avaoid a collision. After the first time I had the brake pads changed. Earlier on the day of the third incident my vehicle was at a national service center for a brake inspection, because of the alarm from the second incident, and no issue was found. The issue is completely random with no noise, dash lights, warning, or indication of impending failure at all. I have read multiple accounts of 2013 Ford Edge drivers with accounts matching mine detail for detail. Reports of multiple brake booster and master cylinder replacements and HCU replacements with no success. This is extremely dangerous and will eventually result in the loss of life for someone. This needs to be addressed by Ford via recall immediately.

With no warning lights or other apparent issues brake pressure suddenly disappeared resulting in the brake pedal sinking to the floorboard before the vehicle would even slow down or stop. This first happened in September 2022. The issue can better be described in both NHTSA Complaints 11339440 and 11343191. The brake master cylinder was replaced. It worked until May 2023 and I am now having the same issue. There is almost no brake pressure. The problem has yet to be resolved. This is a very serious safety risk for both the passengers of this vehicle and others on the road. It is almost impossible to come to a full stop within a few seconds.

The brakes failed to function with no warning whatsoever! The pedal immediately went to the floor with no result. This would have cause an accident had we not been on an empty road with no traffic. The vehicle is available for inspection. The is a HUGE risk to the safety of my family and other drivers and pedestrians who might be struck by a vehicle that cannot stop. This can definitely result in severe injuries or death. The vehicle was taken to a repair shop where the problem could not be duplicated, even though they tried by slowly driving the vehicle for 2 days. For precautions sake, the rotors and pads were replaced and the brake system components checked and fluid bled. We then took the vehicle back and drove it for about a week in various traffic situations without incident. Today, the same failure occurred. By shear grace of God, we were on a road with no traffic again! I have now been reading all the reports on this NHTSA site and am extremely concerned that NHTSA has not forced a recall. This is clearly a repetitive and frequent issue. with Ford Edge vehicles! DO SOMETHING NOW BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. There were no warning lamps, messages or other symptoms of the problem prior to the failure. This first appeared April, 2023.

My 2013 Ford Edge is making a hissing noise when the brakes are applied. It has been a few months; I’ve tried to brush it off that it was just my imagination because my brakes are working (for now), there is nothing leaking, but now there is also a jerk feeling. As I’m driving and then slow down, somewhere between 35-40 mph, there is a little jerk or “hiccup” feeling. I have noticed that sometimes the pedal feels hard to press. I’m worried what is going on will eventually cause my brakes to fail and cause injury. Nothing has been inspected yet, but I did research and see that there is a recall for this exact problem. However, I have not received anything in the mail regarding this. I looked up my VIN and found there are 0 recalls for my vehicle. I believe that my vehicle should be included in this recall.

We began experiencing a "hissing" noise when the brake pedal was depressed. Additionally, the pedal feels stiff, and occasionally the brakes will not engage at all without significant pressure being applied to the brake pedal. We took the vehicle to a Ford dealership, they ran diagnostics, and they confirmed that the brake booster is failing. We discovered that this was a known issue with 2013 Ford Edge vehicles. Ford has a Customer Satisfaction Program (13N02) that was published in its TSB (SB-10054925-6246). This CSP recommends that the brake booster be repaired and extends warranty coverage of the part for certain "2010-2013 model year Edge and MKX vehicles built at the Oakville Assembly Plant from May 3, 2010 through March 28, 2013." I have been told by Ford Motor Company that my vehicle is not covered under this CSP because its VIN was not identified as being affected and, while it was made at Oakville, it was made in November of 2013. Therefore, according to Ford, they are not liable to cover the part replacement despite the fact that the issue we're having is the same issue that Ford has identified in other vehicles of the same make, model year, and built at the same assembly plant.

I had my brakes repaired and since having my brakes repaired, I continued to have issues with the suspension, vehicle handling and imbalance (vehicle not stopping properly). I was dropping my friend girl's grandsons off at school and my brakes went out...almost causing me to have a head on collision with the vehicle in front of me. I was overwhelmed and hysterical! I had taken my vehicle back to the repair shop that replaced my brakes and I tried to explain what happened. I was bewildered because my vehicle didn't have any warning messages of any sort. I remember riding over some bumpy streets and when the traffic slowed down, I pressed my brakes and they were gone. I had to press the brake pedal all the way down to the floor and I wasn't getting any pressure through the brake line at all, which caused me to almost run into the vehicle in front of me. When I pressed the brake to the floor, my vehicle slid rapidly and made a strange noise before I was able to come to a complete stop. We were terrified because I had ran into the curb trying to stop my vehicle! The repair shop mechanic stated that it could be the caliber connected to the brake line, because my vehicle did not have sweaking noises that you usually hear when your brakes need to be replaced. My vehicle is still in need of repairs, I'm afraid while driving it still. I'm bewildered because I honestly don't know what caused my brakes to just go out like that!

Brake pedal goes to the floor when you press on the breaks and you hear a sound as it happens

Shift to Park warning light comes on even though the car is in park. This component or system failure is known to ford dealers but they state that it is not on the recall listing. It should be because this is a known issue with ford on the 2013 Ford Edge. It requires the whole shifting assembly to be replaced at the cost of the owner and not the dealership. My car is available for inspection. I have reported this to the Ken Garff St George Ford/Lincoln service and it should be in my file. THis should be a recall issue and not replaced at the cost of the owner

5 times in the past 2 years I lost the brakes. Each time the car was going at low speed coming up on a stop sign or traffic light, probably 10-15 mph, and hit a pothole with brakes lightly applied. The ABS kicked in on each of those occasions. The car could still be braked, but the pedal immediately went to the floor and stopping distances were increased. The first 4 times it happened, the brakes returned to normal operation after the car sat overnight. After the 4th time I learned that there was a 10-year brake booster extended warranty, so I had that done and all was fine. On the 5th time, just recently, I was again approaching a light in a construction zone at very slow speed, with the brakes lightly applied. I hit a shallow trench that had been dug in the pavement, and the ABS kicked in and the pedal went to the floor. I still had braking power, but it seemed worse than the other 4 times. Unlike those times, the situation did not resolve after the car sat overnight. Brake fluid was filled to the "fill line" and there did not appear to be air in the lines, and there was no leakage of fluid anywhere. I brought the car to the Ford dealer and was told it was an HCU (hydraulic control unit) failure. I searched online and was appalled to see how many people have had the exact same issue, and some reported serious accidents and injuries. Ford says there is a "national backorder" on the HCU, and they have no estimated ship date. In short, my otherwise perfectly good car has become worthless because Ford can't supply the part and it is too dangerous to drive, and I can't trade it in with this defect. I'm fortunate that there was no accident, but I believe this is a very serious safety issue that seems to have been known by Ford for some time. I'm sure you've had similar complaints, and the extent of the problem will become clear with a 5 minute online search. I sincerely believe this is a safety issue that deserves a recall. Thank you.

The Brake Booster continually fails on this vehicle. It is part of a much larger issue that Ford has acknowledged. On more than 30 occasions the brake booster has failed causing the brakes to fail. The latest happened today (03/30/23) when I had to brake hard to avoid a near head-to-head collision. This time, when the brakes failed I had to swerve into oncoming traffic, then back into my lane after passing the vehicle that came into our lane from a cross street. We were going UNDER the speed limit, which is 45MPH at that intersection. I was finally able to stop after using the manual shifting option to downshift and slow the car enough that the brakes would actually work. The pedal went to the floor when I had to hit the brakes hard to try and avoid the oncoming vehicle. When I contacted Ford I was asking about: Extended warranty coverage on brake booster Campaign# 13N02 I was told by Ford that this vehicle is not covered under this campaign, even though it states that the vehicle must be no more than 10 years old (it is a 2013 vehicle, AND sold as a 2013 vehicle by description from Ford Motor Company) and it is under the 150,000 mile limit. There are a LOT of people that are facing this issue as well, ergo the campaign from Ford. THEY recognize that this is an issue - this should be a recall, not some sort of campaign that Ford is using to try and avoid one. The three of us nearly lost our live THIS time when the brakes failed. How many people WILL die before this actually becomes a recall? The same should be said of the Ford Campaign #19N09 - Door latch failure. The door could come open while driving under this campaign. These should be recalls that Ford MUST fix. Please do not let my Granddaughter get into a crash because of this. She is our ward because of Cerebral Palsy, Autism, Scoliosis and other issues that she faces in life. Isn't that enough for her to deal with? What is this was YOUR Granddaughter? Would it be a recall then?

Upon occasion brakes go all the way to the floor and require pumping to get them to work. This does not happen on a regular basis but if the car is not driven eg overnight brake failure will happen 50% of the time. Once pumped up then everything will be ok. Except if we are are on a long trip with few stops or need to break, then the problem will re-occur. No leakage that we could find. The Ford dealer that we bought the EDGE, - new and always had it serviced could find no fault. A week or so ago I took it to another dealer. The Ford service manager, drove it around for 30-40 minutes, I was with him. A minor failure did occur. They kept it for additional days and determined front calibers was most likely the problem. I believe that our EDGE VIN number should be included with the rest of t;he 2013 Edge break problems and that Ford should pay for the repair.0

Brake pedal was slow to engage, had to push almost to the floor board. Car only has 60,000 miles. Repair shop stated it needed a new master cylinder. After replacing, still no good brake pressure due to inability to properly bleed the brake lines. After the 2nd master cylinder was installed, we were told the pressure regulator for the hydraulic brake lines was also bad. The repair shop stated through research, they have found that the Ford Edge has chronic problems with this issue. This is a costly repair, well over $2,000. Not to mention extremely dangerous to have almost zero brake pedal response.

- Component/system malfunctioning: Brake system (Master Cylinder) randomly loses pressure from the master cylinder causing the brake pedal to collapse to the floor causing severe safety concerns with little to no brakes without warning. Yes, vehicle is available for inspection. - Our Safety and the safety of others is at risk due to brakes not working properly at all times due to a known issue with this vehicle models master cylinder. - The problem has been addressed and confirmed by service tech. No external brake system leakage and the TSB is to replace the master cylinder at owners cost. No warranty or recall!!! - There have been NO warning lamps, messages or other symptoms of the problem prior to the intermittent failure.

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the pedal became "spongy" and made an abnormal sound. The vehicle was taken to an independent mechanic, where the mechanic related the failure to Technical Service Bulletin: 13N02 (Brake Booster). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 211,500.

Mileage: 211,500

Total brake failure, no warning lights, no messages. No issues the day before, then total brake failure the next day. Fluid levels were within margin and no leaks. We replaced the master cylinder, this did not fix the problem. Then we replaced the ABS pump module and it helped but the mechanic shop could not bleed the brake system correctly so we took it to a Ford Dealership and they were able to bleed the brake system correctly and now we have brakes. We have a total of $2300.00 into this fix which was excessive. No recalls for brakes issues for this vehicle from Ford.

The contact owns a 2013 Ford Edge. The contact stated while attempting to depress the brake pedal, the brake pedal made a hissing sound and went to the floorboard and then became firm. The braking distance was extended. The contact had to pump the brake pedal to stop the vehicle. There was no warning light illuminated. The contact took the vehicle to the dealer who diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was related to NHTSA ID Number: 10054925000 (Service Brakes). The failure mileage was unknown.

Brakes go all the way to the floor with zero resistance. Very scary. Hard to stop. Like hydraulic system is gone

Brakes make a weird sound, did not need pads rotors or brake booster replaced, (although I replaced them anyway) When hitting the brake, I hear and feel a loose, disjointed sound, similar to ball joints. Check engine comes on sometimes, worse in the heat

BRAKE PEDAL GO TO THE FLOOR BAD ABS ASSEMBLY

My 2013 ford edge (SE, 3.5L) the brake suddenly went down with absolutely no warning or lights indicating a problem. Press very hard and almost down to the floor to stop my car. Very dangerous! I thus sent the car to ford dealership (Dean Seller Ford, Troy MI), was told the brake booster is down and have to fix it immediately because I cannot drive without the trustable brake. Finally cost me $904 out of door. I then found there is a recall (Bulletin 13N02) that recalls exactly the same issue of brake booster on ford edge cars from 2007 to 2015, it also extends the warranty of booster to 10 years and 150k miles. My 2013 ford edge only have 79000 miles why my car is not covered under that? This could be a very serious safety issue due to the problem of the brake!!

The brake pedal goes to the floor before the brakes engage even a little bit. Almost rear-ended another vehicle due to the brake failure. Took it to the repair shop 3 times for repair. They bled the brakes several times which helped for a day and the problem returned each time. This has the potential to cause a severe accident if it is not resolved. Internet articles I've read and my personal experience indicate that replacing the master cylinder, brake booster or bleeding the brakes does not solve the problem. What is my option for a next step?

Brake pedal sinked all the way down to the floor

Brake pedal unexpectedly goes to the floor and brakes fail to stop the vehicle. Problem is intermittent and unpredictable. After having master cylinder and brake booster replaced at owner's expense, brakes failed completely at 113k miles. Dealer now says the Hydraulic Control Unit must be replaced. This is a dangerous issue and should be investigated. We are extremely lucky that nobody was hurt when brakes failed.

Due to the door latch issue and my interior light staying on I am unable to see at night when driving. It has caused issues with my battery and I have had to replace it a few times. Why isn't Ford recalling this?

In July 2022, brakes gave out twice, pedal going all the way to the floor; hard to stop. Then it mysteriously went away. Happened again in November 2022. Found out Ford issued an extended warranty (13N02) on a faulty brake booster. Took it to Galpin Ford. They replaced the booster under this warranty. Yesterday, 12/12/22, we had a bit of snow, wife drove the car, almost crashed as brake failure yet again! Took it back to Galping Ford who says 'they cannot find anything wrong'. That's BS! This Edge has less than 70,000 miles and is driven by a middle age female (not being aggressively driven). We bought this vehicle used from Galpin Ford and they DID NOT inform us of this problem. Now we have a dangerous car to drive; I can't sell it or I'm liable! There is NO recourse for us owners and we are paying the price (both financially and with our lives) because NHSTA has failed to issue a recall. Get these cars fixed or off the road! Owners should not have to bear this financial burden.

When braking the brakes go all the way down to the floor and I do not stop immediately. I was driving home from work Fri 12/9 after dark and had to swerve to keep from hitting an animal in the road because my brakes did not brake as I expected. If was very unnerving.

9/15/2022 paid $875.90 for brake booster, two weeks later, ABS module going out, according to Moyer Ford, as of 12/01/2022, I’ve called Ford Complaint and they fail to add my vin number, says only nhtsa can do that. As of today, 12/01/2022, Moyer ford is telling me abs modules are on back order with no ETA. Ford knows this is major brake issue but not addressing it! Now when abs part does come in, that’s another $800 out of my pocket, total of $1700 that Ford is ignoring and don’t even have the parts to fix! Major concern!

While driving my 2013 Ford Edge Sport down the highway at 60mph the traffic light changed to yellow and then red as normal. When I went to apply the brakes the brake pedal suddenly lost pressure and went to the floor before the vehicle was able to stop. By this time I was in the middle of the intersection. By some miracle I was able to avoid a potentially serious accident as luckily no cars were in the intersection. The brakes were fine one moment and then no brakes the next with no warning lights or error codes. The brakes haven’t changed since then. Still no pressure and I’m afraid the drive the vehicle. My vehicle has yet to be inspected/diagnosed, but after doing extensive research online I’ve found that this is a very common problem with the ABS system. Apparently the valves get stuck open allowing fluid to flow freely past them and the system needs replaced. How is this not a safety issue. I’ve read that so many people have almost been in serious accidents were death could potentially occur. I don’t understand why this has not been recalled. The brake fluid is at normal level and the brake booster was previously replaced by Ford a couple years ago. In that instance the brake pedal was very hard and the vehicle would not respond to braking. That issue was fixed by Ford on their dime and I was told it was some secret or unpublished recall on certain vehicles, depending on where they were manufactured. This is gross negligence on Fords part and can’t wait for someone to sue the pants off them.

including hard or stiff power brakes that are difficult to press down and increased stopping distance. This may be due to a failing vacuum pump or hydraulic pressure pump. You may also find that your brake pedal is positioned higher than usual. As a result, you may have to lift your foot higher to press on the brake pedal, apply more force, or

The contact owns a 2013 Ford Edge. The contact stated that while reversing out of the garage, she depressed the brake pedal and the vehicle failed to respond. The contact stated that she had to apply extra pressure to the brake pedal to stop the vehicle. No warning lights were illuminated. The contact stated that she previously had the vehicle diagnosed but the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

Mileage: 30,000

Initially we contacted Ford when the brake pedal went to the floor while my wife was driving WITH the KIDS in the car. Ended up having the car towed to Ford. They inspected the vehicle and later called and said brake booster was bad. With no signs or warnings of failure I find this a safety issue . Ford replaced parts and Now we are back to having the pedal on the floor with very little pedal at all. My family's lives are at risk and Ford should be responsible.To think my wife has to drive this vehicle with my kids in it and be in a terrible accident one day is horrific.

HCU unit master cylinder and brake booster failure all at one time (ford knows of this issue that’s why there’s a recall on the brake boosters ) I was driving with my family in the car going about 70 mph down the highway and the brakes gave out causing them to go to the floor and barley able to stop super spongy and barley made it home without using the e brake the next day we limped it to our local dealer ship and they said the HCU unit brake master cylinder and brake booster had to be repair due to no fault of our own now this repair wasn’t cheap at all at a cost of 2000 dollars. Always have had the dealership service the vehicle when it was due or recommended . We’ve never had an issue with the brakes on this vehicle before no warnings no nothing just cruising down the road had to hit the brakes due to traffic and nothing, very scary and the HCU units master cylinders and brake boosters in these cars need to be recalled due to safely issues not just for the drivers and passengers but for everyone around on the road . Think god I was able to stop if not we would have ended up in the back of a 18 wheeler in a fiery crash and wouldn’t be able to type this complaint . The units were inspected and was told they need to be replaced but dealership service advisor said they see them all the time for no apparent reason just driving and a failure occurs.

We were driving in the mountains and the brake pedal went all the way to the floor before engaging. This caused us to almost hit a vehicle in front of us, swerved successfully, but then my wife and I have whiplash pain from the instant, hard stop. Took it to a Brakes Plus and they said air in the lines was the cause and flushed the lines. Worked for a few days, then almost got into another accident with the same issue of the brake pedal falling to the floor before engaging. Took it back to Brakes Plus and they notified us that Ford is well aware of this issue and extended the warranty of the Brake Booster, which is known to fail. Took it to Ford, they happily replaced the brake booster, under the warranty, but then said this is not the issue, we need to replace the HCU Assembly and replace the master cylinder. Which, conveniently, is not under warranty. Ford is playing with peoples lives, knowing having faulty parts installed on vehicles and not taking ownership and replacing the parts needed to safely operate their vehicles. When I asked if I can complain, they gave me your web-address instead of trying to make things right. The only response I received worth a penny, is keep your receipts, maybe we can reimburse you, if I/m not dead, when we decide to take ownership.

Driving under normal conditions, brake pedal goes to the floor, very hard to stop vehicle. This happened 3 times. Twice in July 2022 on a family road trip, and today, 11/15/2022 while being driven to work, almost resulting in an accident.

The brakes on my otherwise perfect 2013 Ford Edge recently went to the floorboard while I was driving. The first time, I could have killed a pedestrian--which should shock everybody including Ford. The second time, I could've killed several people in the car in front of me and started a deadly chain reaction. Ford dealers have told me that there is a recall on the 2011 & 2012 Ford Edges for a replacement of the ABS module--BUT NOT FOR MY YEAR! People are going to die if the greedy Ford is not FORCED TO RECALL THIS YEAR TOO. I've been told by numerous independent mechanics and have spent hundreds of dollars which leaves the brakes still not working properly. Ford dealers have quoted me $2000 + to replace the ABS module (ECU & HCU). I am a senior citizen and cannot afford anything near that. PLEASE ... PLEASE HELP ME AND DEMAND THAT FORD RECALL THIS POTENTIALLY LETHAL DEFECT IMMEDIATELY.

Brakes are hard to press and pedal will travel to the floor. I hear hissing when depressing the pedal, i also hear a whistle when the pedal is all the way to the floor. The symptoms match the Ford communication of 13N02. My vehicle was assembled on April 2 2013, the recall only affected cars assembled through March 28, 2013. Sure seems like I have the same problem as the recall.

Brake pedal sinks to the floor, I have replaced the master cylinder (3) times and also the Break Power Buster. . . Problem still exist

I experienced a loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. Service was performed on the vehicle and an independent mechanic replaced the brake master cylinder. However, the brake cylinder replacement did not solve the issue and the symptoms persisted.

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 30 MPH, she attempted to slow down for traffic and noticed that the brake pedal had to be depressed with more force than normal. The vehicle stopped; however, the brake pedal was very stiff, requiring extra force to depress. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the brake booster needed to be replaced. The contact had been advised that there had been a Customer Satisfaction Program: 13N02 (Brake Booster replacement) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Edge. The contact stated while driving at 55 MPH, another vehicle intersected his lane. The contact depressed the brake pedal but it failed to respond. The contact stated no warning light was illuminated. The contact forcefully depressed the brake pedal to the floorboard and the vehicle stopped. The vehicle was taken to the local dealer, where it was diagnosed that the Hybrid Control Unit (HCU) needed to be replaced. The vehicle was not repaired due to the parts not being available. Additionally, the contact stated that he was informed at State Inspection that the brake master cylinder needed to be replaced. The vehicle was repaired, however, the failure reoccurred. The low-fluid brake and the brake warning lights were illuminated. The vehicle was taken to a second local dealer, Priority Honda Hampton (4115 W Mercury Blvd, Hampton, VA 23666), where it was diagnosed that the brake master cylinder needed to be replaced for a second time. The part was replaced, however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

Mileage: 135,000

The contact owns a 2013 Ford Edge. The contact stated while his wife was driving approximately 60 MPH and as she was slowing for traffic, she had to depress the brake pedal very hard in order to stop before crashing into the traffic ahead of her vehicle. The contact stated his wife had not noticed any warning lights. The contact had driven the vehicle to a local dealer where it was diagnosed and determined that the brake booster needed to be replaced. However, the dealer advised the contact that the manufacturer's "Customer Satisfaction Program" number 13N02 extended warranty had expired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2013 Ford Edge. The contact stated that while attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The contact stated that the vehicle was slowing down but not as designed. The contact pumped the brake pedal and turned the steering wheel to avoid crashing into another vehicle was stopping. The contact stated that while idling at a traffic light, the vehicle shut-off. The contact stated that the vehicle had to be shifted into park while stopped at a traffic light to prevent the vehicle from inadvertently turning off. The contact stated that the check engine, brake failure, and low oil warning lights were illuminated. The door latches also failed to lock the vehicle whenever the vehicle was started. The doors would suddenly lock or fail to lock as the contact continued to drive. The contact stated that she was unable to manually lock the doors occasionally. The contact took the vehicle to the dealer who diagnosed that the door latch and the brake booster needed to be replaced. The brake booster, master cylinder, vacuum hose, two unknown sensors, and brake fluid were all replaced. The manufacturer was made aware of the failure and confirmed that the mileage was past the limit for the extended warranty. The approximate failure mileage was 165,000.

Mileage: 165,000

My brakes started feeling like the pedal went to floor, or if needed extra break at a light, there was none, took to get brake pads at 57,000 miles on tues and was told pads were fine but something bigger. I drove it 4 miles away to Moyer ford and dropped it off, after researching internet, it appears this break booster is a major issue with 2013 edge. $875 later, 2 days later, I now can drive my car. My research shows this issue will likely return, I want my vin reported with this issue.

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floor causing the stopping distance to be extended. The vehicle was taken to an independent mechanic who replaced the brake pads and brake rotors and bled the brake lines; however, the failure persisted. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 55,000.

Mileage: 55,000

Brakes went completely out

Hissing noise while depressing the pedal and also experience a "spongy" pedal feel with a noticeable effect on braking performance car keeps rolling

The contact owns a 2013 Ford Edge. The contact stated there was a recall for brakes booster in 2019. The contact stated while driving approximately 35 MPH, the brake pedal was depressed; however, the contact felt as though the brakes were slipping. There were no warning lights illuminated. The contact related the failure to Ford Customer Satisfaction Program: 13N02. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.

Mileage: 121,000

My 2013 Ford Edge has (in the past year) had the Master Cylinder and the Brake Booster replaced to correct various problems with braking system and loss of pressure. I currently have the vehicle in the shop (Pittsville Ford) to repair the "wrench" indicator light causing a loss of engine power when the wrench light is illuminated. This appears to be a Throttle Body error that is currently listed under CAS # 38134291 Talking to the service representative last night they indicated that the vehicle was unsafe to drive given the current condition (and actions) of the brake pedal. It currently has what they call a soft brake pedal. None of their techs will even drive the vehicle so they cannor diagnose the issue from CAS # 38134291. The dealer advised me to initiate another critical safety complaint about the "soft Brakes.

Has bad Brake booster. Call Ford Corp, explaining the issue because has a extend service warranty 113N02, and the answer was that my vin did not qualify no matter was under the specifications of the bulletin. The vehicle is a danger to drive has slow brakes or no brakes at all.

i BOUGHT MY CAR USED FROM DEALERSHIP WHEN I WAS ABOUT TO HAVE MY BABY. SUV WAS FINE UP UNTIL A FEW MONTHS AGO. I WAS DRIVING AND MY BREAK PEDAL WAS MAKING A SQUEEKING, SQUEALING SOUND EVERYTIME MY FOOT WAS ON THE PEDAL. NO MATTER WHAT IT MADE THAT NOISE ENTIRE TIME WHILE DRIVING DAY IN AND OUT. THE BREAK PEDAL WOULD EITHER BE VERY LOOSE TO THE FLOOR OR EITHER IT WOULD BE SO HARD I COULD NOT PUSH IT DOWN. IVE ONLY HAD VEHICLE 5 YRS AND JUST REPLACED BREAKS. NOW I HAVE TO USE BOTH FEET TO PUSH DOWN ON BREAK PEDAL TO STOP. MY CHILD ISN'T SAFE SO I DRIVE SLOW EVERYWHERE NOW. MECHANIC WHO DID BREAK PADS SAID IT WAS THE BOOSTER GOING OUT. SAID FORD HAS SO MANY PROBLEMS AND ISSUES HAPPENING WITH BREAKS/BOOSTER/MASTER CYLENDER. I AM A SINGLE MOM WHO DOES NOT HAVE MONEY FOR COSTLY REPAIRS LIKE THIS. I JUST PAID OFF IN FULL THIS VEHICLE AND NOW THINKING I COULD HAVE USED THAT MONEY NOW FOR THIS PROBLEM. MY VEHICLE IS ONLY 9 YRS OLD. I NEED A MIRACLE. THIS SHOULD BE TAKEN CARE OF BY FORD AND A RECALL ISSUED FOR BREAK ISSUES INCLUDING BOOSTER AND MASTER CYINDER.

I have been having trouble stopping my vehicle. I thought it was just time for a brake replacement so I had them changed at Firestone and I was told that was only part of the problem. I was told my car was showing a recall for my brake booster part through Ford and that the dealership would have to fix it. I've called multiple Ford dealerships and also customer service and they are all telling me there are no recalls attached to my VIN. After calling back Firestone I was told they still could not fix it because my VIN was still showing them a recall for the brake booster. I called Ford customer service to tell them and was told there was nothing else to do because my VIN was not showing a recall. I am having to continue driving unsafely in my car. The recall number I was given is 13N02.

On occasion the brake pedal would go to the floor. It has been very unsafe because at first it might happen only once every 2 months. After several times of happening, took to dealer and diagnosed with a abs control assembly bad. Been told 2400 of abs module are on backorder. Cannot drive car and has been at dealership for 2 months. If there are that many of this component on backorder, Ford should be issuing a recall due to real safety issues with vehicle .

The contact owns a 2013 Ford Edge. The contact stated while his wife was driving 55 MPH and depressing the brake pedal, there was an abnormal noise before the brake pedal became rigid. The contact stated no warning light was illuminated. The contact stated that the braking distance was extended while depressing the brake pedal. The contact took the vehicle to local dealer, where it was diagnosed with needing the brake booster to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with Manufacturer Communication Number: 13N02, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

Mileage: 59,000

Brakes started with a hissing noise, now they are super hard to push, I have to push them to the floor to get my car to stop. I'm scared to even drive my car as it takes a lot to get it to brake and god forbid if someone or thing jumps out in front of me I won't be able to stop quickly. Was told its the brake booster and its a known issue with the edge, so I dont understand why they haven't had a recall! I would have never bought this vehicle if I would have known i wouldn't be able to safely brake!

Brakes stopped worked. Brakes are spongy. Brake fluid started spewing. Per the ford recall with the brake hose, this should be included.

The vehicle has spongy brakes, it takes more time to stop. This problem is in crescendo and it has been affecting it for a while. You have to pump them to ascertain it will stop. I have seen other owners complaint about the same problem. My 2013 Ford Edge Eco Boost only has 55,993 miles several times we have verified that it does not consume brake liquid, pads are ok.

The contact owns a 2013 Ford Edge. The contact stated while reversing out of a parking lot, the brake pedal needed to be depressed extremely hard to stop the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power brake booster had failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the contact was transferred to the FTC. The failure mileage was 89,250.

Mileage: 89,250

The brake pedal is soft, and have to press to the floor to stop. It's full of fluid and has no leaks. This problem came up a couple of months ago and the fluid was a little low so I topped it off. It did it again today, but the fluid is full.

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal was extended to the floorboard with the braking distance being extended. The vehicle was taken to the local dealer who replaced the brake master cylinder and bled the brake lines however, the failure persisted. The contact indicated that a Manufacturer’s Campaign for the brake booster was also listed for the vehicle. The manufacturer was not yet notified of the failure. The failure mileage was 77,000.

Mileage: 77,000

Brake pedal goes to floor and gives feeling it won't stop. Have taken car to Ford dealership 3 times and they replaced master cylinder, brake booster. It would only last a couple weeks then brake to floor again. Took it to another mechanic who had it for 2 weeks. He said he tried everything and can't fix it. The parking brake light won't go off along with the traction light and abs light. This Ford model is a money pit. Plastic pieces for wiper wash in hood disintegrated, door ajar is a constant frustration, and blue Ford emblem faded to ugly. The brake problem has been going on for 4 months now.

Brake line failure on braking to turn. Brakes totally did not function. Slowing down had to downshift and use parking brake to slow down and stop. Had 2 children in the car at the time. Had to have car towed to shop. Was out of state in rural Wisconsin. He verified that this was not normal and should never have failed. Have less than 56000 miles on car and garage kept. Could have been fatal. I took a picture

At mileage 99,229 I was told by the mechanic shop that the ABS hydraulic system needed to be replaced. I was having issues with the brakes not responding properly when coming to a stop and the brake pedals would have to be pushed down to the floor in order to come to a complete stop. This was indeed a safety concern for me. No warning signs appeared on my dash & even while using the system check option on the dash, it would read Brakes are ok.

The brakes got extremely weak and spongy and don't slow car down fast enough, the master cylinder in the brake booster causes this issue, the 2013-2014 F-150 trucks had the same issue as the 2013-2014 Ford edge.

While making a right turn and using the brakes at the same time, the brake pedal goes to the floor all at once. Then I pretty much have no braking at all. Goes to the floor and slowly comes to a stop.It went to 4 different shops because none of them could find a problem. No warning lights on dash. No codes showing up. Brakes bled, booster and master cylinder replaced and it still went to the floor. My insurance was contacted and the booster had extended warranty. I watched videos on Youtube and saw where mechanics found out it was due to the ABS pump unit. Valves are sticking inside this $500 part. I went in reverse about 15 mph and slammed the brakes, the pedal came back up and felt fine for a few months. It has now happened again and I cannot get the pedal to return this time. I am retired, disabled and on a fixed SS income with no savings and cannot get this fixed without getting a loan. Personally, I think this should be a recall, because if you research Edge forums and Youtube you'll find it happens a LOT. I love my Edge and want to keep it, but not without brakes. I've been driving it scared and real slow just to go to appointments. It's dangerous, but I have no other way. The ABS module is at fault. If I were younger I could tackle this myself and save labor cost, but I have COPD and NSCLC, on oxygen. Please, research this.

i would come to a stop and all of a sudden i would have to press all the way down on brakes to the floor for the car to stop. I took the car and got the master cylinder replaced. 5/2/2002 and now on 6/22/2022 the brakes did not work again, so i took back to machanic, he then checked the brake pads, brake oil all was working fine. There are no codes on the dash. I am very worried if I am on the freeway this could happen and I get in a serious accident. I did call the ford dealer here in town and just to diagnose they charge $160.00

spongy brake pedal, hissing noise while depressing brake pedal, brake pedal goes to floor. no warning lights. engine kills while depressing brake pedal.

Brakes are not working right I have to push them to the floor and it does not feel like it is going to stop!! After looking this up on the internet it is happening to numerous people!!

The break booster is failing on this vehicle. I understand that there have been similar issues with other Ford vehicles including recalls. I am wondering if recalls for this issue will be extended to this particular model?

I heard a hissing and when I applied brakes they were spongy and went all the way to the floor. I had to pump them a lot to come to a stop. Very scary. I was told my vehicle was not included in the service bulletin. There are a lot of Ford Edge owners that have had to replace the brake booster but no reimbursement or help from Ford. They are excluding more vehicles with this problem than including. Brake boosters are not a common thing to go out unless you own a for Edge. This needs to be made a must for Ford to replace these.

The brake booster has failed on this model of Ford, and Ford has not acknowledged that this vin # associated with this model of Edge. There are some models of 2013 Ford Edges that they did repair under their CSP program. I feel like they need to extend their coverage across other 2013 Ford Edge vehicles, because other users are experiencing the same thing.

The contact owns a 2013 Ford Edge. The contact stated while depressing the brake pedal to stop the vehicle, the pedal extended to the floor with a hissing sound. Also, the brake pedal was very slow to retract. The vehicle was taken to the local mechanic who changed the rear brake pads and brake rotors however, the failure persisted. The vehicle was reexamined and diagnosed as having a faulty brake booster. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 55,320.

Mileage: 55,320

The adaptive cruise won’t work, traction control, abs brake warning lights stay on. Ford won’t assist or assume in the responsibility.

The contact owns a 2013 Ford Edge. The contact stated that the brake pressure would fail causing the contact to have to excessively depress the brake pedal before the vehicle came to a stop. The vehicle's timing before coming to a complete stop had also increased. The failure occurred intermittently when on an incline, however, the occurrence had increased. The dealer stated the failure related to a service bulletin regarding the replacement of the brake booster failed however the vehicle had not been repaired. The manufacturer was made aware of the failure however confirmed that the VIN was not included in the service bulletin. The failure mileage was 84,900.

Mileage: 84,900

We purchased a 2013 Ford Edge less than a year ago. Brakes went out. The pedal goes all the way down to floor and makes a hissing sound. I researched online and this is the case for hundreds of 2013 Ford Edge owners. Please look this up on carcomplaints.com This is a life or death safety issue. Our vehicle rolled through a stop sign because the brakes didn't stop us. I'm so worried that I can't have my children ride in this vehicle with me. There was a 13N02 for 2013 Ford Edges replacing the brake booster but not all 2013 ones. My wasn't included. There were no warning lights prior to brakes giving out and they are now so bad. They brake pedal is so low to the floor. I have an appointment on the 6th. They said that this is a known issues with Ford Edges but no recalls have been issued by Ford. Please Talk to Ford so they can issue a recall. There are hundreds of people online with this same problem. Brakes are the scariest issue to have with a car. I don't want hurt/killed.

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle made a hissing noise while the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed with a tear in the brake booster. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The contact related the failure to NHTSA ID Number: 10054925 (Service Brakes). The failure mileage was approximately 75,000.

Mileage: 75,000

The brake booster failed, just as is outlined in Ford's Customer Satisfaction Program #13N02, NHTSA #10054925. Ford claims my vehicle was built outside of the dates covered in the CSP and therefore, does not qualify for the warranty extension of the CSP. The booster failure I experienced is identical to that described in the CSP, so it seems obvious that there are more vehicles affected than Ford claims.

The afternoon of Friday, March 25, 2022 I was driving over Balcom Canyon and my brake pedal went all the way to the floor with no response! In my almost 30 years of driving I have NEVER experienced something so terrifying! I literally could've died (or caused a collision with another person, endangering everyone involved). I immediately took my car (2013 Ford Edge Limited) to the dealership where I purchased the vehicle (Valencia). They tell me it's the HCU (Hydraulic Control Unit) and will cost me $2,000 to replace! This is an OBVIOUS safety issue and a matter of life or death. Upon doing more research, I have discovered that this is an ongoing issue with Ford vehicles and I feel it is UNACCEPTABLE to allow people to be put in these types of situations KNOWING of this defect! And to not recall/repair the issue?! Shame on Ford! Something needs to be done. They are putting everyone's lives and safety at risk! I purchased my car new on Labor Day 2013 so I've had it 8.5 years BUT it only has 42,000 miles on it! And it is very well-maintained and in immaculate condition. There were no warning lights or sounds or anything. Just no brakes. On a CANYON road! I feel this is absolutely unacceptable and now I am not even comfortable driving my own car anymore! I was already a bit of an "anxious" driver but now I'm totally traumatized and feel I can't trust my own car's braking system?! Just crazy! Please do something about this NOW

Hard brake pedal on trying to stop. Takes a lot of pressure on brake pedal to stop.

Brake pedal intermittently goes to the floor when attempting to stop. The brake booster was replaced by dealership under wgat they called a recall but received vehicle back with the same issue. Dealership is now stating Hydraulic Control Unit is the issue noting repair cost 1,700.

The brake booster and master cylinder failed on my 2013 Ford Edge, which required extreme applications of pressure to the brake pedal to bring the car to a complete stop (the brake pedal would either sink to floor when being depressed or become extremely stiff when attempting to stop). This has been a serious safety risk, as excessive force has been required under normal circumstances to bring the vehicle to a complete stop. Independent mechanics were required to replace both the brake booster and master cylinder to resolve the issues.

Oct 2021 spongy brakes all the way to the floor. Master cylinder replaced. February 2022 happened again despite no warning or indication. Now the HCU needs to be replaced.

The contact owns a 2013 Ford Edge. The contact stated that the vehicle would inadvertently surge forward upon the depression of the brake pedal. There was no warning light illuminated. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Traction control. Stabiltrak, and ABS system all randomly failed at 69,000 miles. They were intermittently going in and out for two days now come on every time. The car does not even have 100,000 miles. I have replaced the transmission and have countless electrical issues. The blend door actuators are all faulty. Known common issue that will cost a thousand to fix. Master brake cylinder has been replaced and still having faulty petal issues that is no longer covered. The panoramic roof does not work and it is a known issue almost every edge has. And now sever safety issues with the ABS system and traction control. There is no excuse for this poor manufacturing and no recalls to fix them. There were absolutely zero warning signs or check engine lights that came on prior to any of these systems happening. The transmission never through a code at all until after it locked up. The ABS system went out while driving down the road on a rainy day causing me to loose control and luckily I was able to get it into the ditch instead of into oncoming traffic. It put my life and my friends lives in danger. Ford should be sued for this and made to recall every single edge or other vehicle with these components. I have no fixed the issue yet because I wanted to submit this issue to the NHTSA and have it available to be inspected if they wanted. This vehicle is extremely unsafe and has had issues non stop. The transmission went out also while driving on the highway and just locked up causing me to almost get hit from the rear. And the replacement transmission is already having issues again with less than 15,000 miles on it. This

The contact's daughter owns a 2013 Ford Edge. The contact stated that while his daughter was at a complete stop, the brake pedal was depressed but felt spongy and failed to respond. There were no warning lights illuminated. The contact’s daughter continued to depress the brake pedal until the brakes responded. The vehicle was taken to an independent mechanic who diagnosed that the whistling sound inside the cab was caused by the vacuum booster and the master cylinder failure. The vehicle was then taken to the dealer who advised that the vacuum booster would be replaced under an unknown recall; however, the master cylinder replacement would be an out-of-pocket expense. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

Mileage: 73,000

I was told once that body control module wàs bad then I call to get it replaced and they said it wasn't bad. Windshield wipers go when they want then sometimes they won't work at all. Windows will roll down when rolling up or roll up when rolling down. Radio has been delayed. Sometimes definitely not eco boost. Pushes slower than my grandma's 1999 Buick. Brake boost was replaced in July ànd now again I have no breaks whatsoever I have to drive with the emergency brake

In June 2021 my brake pedal was going to the floor. There was no brake fluid leaking. I took it for diagnostics and was informed (1) the master cylinder needed to be replaced. While it was in the shop they said they had to replace the (2) master cylinder again because the one they received was defective. (3)Then in December after driving approx 2500 mi the pedal went to the floor again. I drove the vehicle (scared out of my mind) 15 miles back to Goodyear. I parked in their open lot instead of pulling up to the front because I was afraid I'd run into the parking curb. I got a call from Goodyear that they were unable to duplicate the problem! It was constant when I was driving to their shop and when I parked it. If they had come out and driven it when I got there they would have definitely confirmed there was NO brake pedal! I worry every time I drive my car and I'm afraid to carry any passengers.

The Brakes on my 2013 Ford Edge failed resulting in an accident with my 17 year old son on 1-11-22. The pedal was pressed all the way down, and only the emergency break stopped the vehicle. When pressing it brake, it was as if there were no brakes whatsoever. We had a total brake job done on 8-6-2021. on 9-19-21 the car would hardly come to a complete stop, same issue that my son encountered. The pedal would go all the way down and the pedal would hiss during this time. We had the brake booster replaced. So in a span of 1 month and an half we spent $1,600.25 only for the issue to occur again to put my sons life and others at Risk. I have been doing some research and this is a common issue with this particular vehicle. Ford did do an partial recall of this apparently, but our vehicle was not part of this. There are many instances of the Ford Edge having this exact same problem that Ford does not seem to want to address. This car is unsafe. We will be selling this back to the dealership as we are not comfortable to drive it. There are many parts to the brake system that can cause this from the Power Booster, the ABS injector and the Master Brake Cylinder. There are many instances where this is a very intermittent problem. The issue occurs, and then the mechanics can't find anything wrong. there are hundreds of testimonies online for this vehicle and the issues that it has.

When driving at normal speed (30MPH) break pedal is very soft and goes to floor before stopping the car. Same problem occurred in August 2021. Hampton Ford dealer replaced the booster system which solved the problem temporarily. Problem returned on 12/27/21. Very dangerous. The ABS light has not come on. Dealer has no appointments until 1/18/22.

While travelling at around 50 MPH, I had to quickly apply the brake pedal due to oncoming stopped traffic. The brake pedal went to the floor and vehicle would not slow down. I continuously pumped the pedal and had to abruptly switch lanes to avoid rear-end collision with the car in front of me. Then after abruptly changing lanes a truck almost hit me. I pumped the brakes until the vehicle slowly stopped. This is not the first time it has happened, and I doubt it will be the last. This problem seems to occur when I have to suddenly come to a stop.

The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the brake pedal would intermittently depress to the floorboard without warning. The contact had initially taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. The failure continued and the contact received a notice from emissions that the brake booster had been placed under an extended warranty. The contact's husband then called the dealer who informed him that unless the failure occurred while in their possession, they could not offer any assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

Continue to experience the soft brake pedal / loss of brakes / pedal to the floor without warning. Warning Collision lights continue to flash off and on. Has been checked by Ford several times and none can figure out the issue.

My 2013 Ford Edge had 44,882 miles on it. With no warning or lights, car was difficult to stop. Hissing noise when brakes applied. Very scary! Took it to Ford dealership. They charged me $167 to diagnose the problem as power brake booster, and said it would take 3-4 weeks to get the part. Ford knows there’s a problem (N102) and supposedly it’s covered for 10 years or 150,000 miles, but I was told that mine would NOT be covered. I took it to an independent repaIr shop. They were able to get the part in three days. It cost me $993.28 to have it repaired. VERY DISAPPOINTED with Ford!! This is a SAFETY ISSUE!, Thank God I wasn’t on a highway when it happened! Is Ford waiting until someone gets killed?

Well driving under normal operating conditions at the posted speed limit of 45 mph I was cut off and apply the brakes rapidly to avoid a collision, at that moment the brake pedal lost its firmness and depressed slowly to the floor with limited breaking ability. After the incident I pulled to the shoulder and noticed that the brake pedal continue to sink to the floor with little to no resistance even after placing in park, shutting down and restarting the vehicle. This condition still persists after break bleeding and checking the entire brake system, my safety was in jeopardy due to the fact that I had limited braking ability and the pedal continue to sink to the floor with no resistance. This has not been evaluated by a dealership or independent mechanic as of this writing and the problem has not been reproduced also there’s been no reports to my insurance, police, the manufacture or any other parties and there were no warning lights, diagnostic trouble codes, or any other Indication as to there being a faulty system or failed ABS pump, master cylinder or hydroboost

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor and the braking distance was extended. Additionally, the brake pedal felt spongy when pressed. The vehicle was towed to an independent mechanic who was unable to duplicate the failure. The mechanic indicated that a hissing sound was present while depressing the brake pedal. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 114,000.

Mileage: 114,000

my car would not stop when i tried to stop. I tried stopping a second time and the brake pedal went to the floor. i have another replaced the brake booster 2 years ago and now they are saying it is the hcu unit. my car was under recall for booster but mine was not covered as it was made in nov i understand the recall was for 2013 made before May. I had the same problem.

i went to stop and the vehile did not stop but continued to roll. I tried stopping a second time the vehile break pedal went to the group. I then had the car towed in to the shop.

When applying the brakes on my 2013 Ford Edge the brake pedal sinks to the floor (soft fading pedal). This always occurred following a quick hard stop, such as is required to avoid an animal or other unforeseen road hazard. Deliberately pushing the brake pedal with another quick, hard application (i.e. slamming the brakes) would then alleviate the soft pedal issue temporarily, only to have the entire scenario repeat itself. There are no warning lamps, messages or indications that there is a problem. The service department at Sunrise Ford in Fort Pierce, FL confirmed the problem and replaced the brake booster in accordance with Customer Satisfaction Program 13N02 (occurred on 3/5/21 at 81, 896 miles). Replacing the brake booster did not fix the problem. In fact, the soft fading brake pedal sinking to the floor is now continuous, and happens upon every brake application. This most definitely is a safety issue that endangers the vehicle occupants and all others on the road in the vicinity to include pedestrians. It puts everyone at risk because a soft fading brake pedal that goes to the floor delays the braking action of the vehicle, hence a longer stopping distance and possible collision. I have an appointment with the Sunrise Ford Dealership and I have stopped driving this vehicle until the manufacturer/dealership can provide a solution. A manufacturer safety recall is absolutely necessary.

Bakes Booster and Cylinder has to be replaced. When hitting brake pedal doesn't stop car immediatedly and goes very low. Have to step on brake several times for car to start. There seems to be a lot of complaints against 2013 Ford Edge for brake problems.

While turning into a driveway and applying the brake pedal, the pedal traveled to the floorboard, felt spongey and made a hissing sound. The vehicle is currently at the mechanics and was informed that it was not the master cylinder and is now looking to replace the brake booster. No service lights came on; there was no warning at all.

The brake pedal is going all the way to floor and struggles to stop the car. With no brakes could cause a major accident. Don't trust driving the car. Has not yet been taken to mechanic or dealer. Research recalls and issues and sounds like this has been a major safety issue that Ford Motor Co. has tried to avoid with some Edges built in that year. Again, no one has inspected the vehicle yet but has ALL symptoms of the posted recall. There was no warning lights.

When my check engine light came on I took my 2013 Ford Edge to my regular mechanic. I was having problems with the brakes causing the car to stall when stopped with my foot on the brake. It was also difficult to stop since the brake pedal would not engage & when it did it went to the floor. It was the brake booster which I paid $966 to have repaired. I later learned that this was under a Ford recall 13N02 for 2010-2013 Edge however my vehicle was not covered because apparently it wasn't built in the Oakville plant!! I feel this should be covered regardless of where my vehicle was built since the issue involves the exact problem described in Ford's "customer satisfaction program 13N02"

I had to make an emergency stop and my brake pedal went down to the floor. I am being told that the ABS Module and Hydraulic Control Unit need to be replaced at a cost of $2,550.

The ABS Hydraulic Control Unit went bad in my car. i made an appointment with ford thinking that it was the brake booster because it’s listed as a problem with those cars but it ended up not being that. i was driving and was cut off and brake checked and when i went to slam on my brakes they went straight to the floor and luckily i was able to swearve and miss intime. ford told me what the problem was and they will be fixing it for over $1200. i read multiple entries of people with the same car having this problem and even with serious injuries as well and this is a very dangerous saftey issue. i checked all my system lights and the section for the brakes still said OK just like all the other categories. the fact that the car can’t even recognize the problem makes it so 100x worse. this was the scariest experience i’ve ever had and was able to come to a stop off an exit with my e-brake. this needs to be addressed, how many more people need to wreak and get hurt before it gets taken seriously. this needs to be recalled.

Brake pedal would go partially down when applied and then stop, allowing vehicle to continue moving, rather than stop.

Brake booster went bad & the vehicle is not covered by the Ford extended warranty 13N02. Being that the booster is vacuum controlled the engine will occasionally die while in traffic.

After purchasing my 2013 Ford Edge SEL from a used car dealer, I noticed that the car would brake it self and come to a complete stop at 55 miles an hour. This scared me so I went to the Ford dealer Riser Ford in Hot Springs Arkansas about the problem. The dealer told me that no codes came up for the brake problem and nothing could be done until a code came up. I took the care to my mechanic and he told me that after driving the car himself he checked the temp on all four rotors and the front drivers side rotor was 30 degrees warmer than the rest. So either the sensor or module must be bad. This vehicle is dangerous to drive when your brakes lock up at high speed or at any speed. Ford should be sued for not correcting dangerous equipment.

I was driving home from work on a flat road no bumps or anything and my car was shaking like it was going over a speed bump and this loud sound happened like something fell off the car, and then immediately after that my brakes werent working anymore, we took it to a mechanic and they said its the brake booster and that my car is known to have this recall but that Ford doesnt have it announced as a recall and I would like to take it to Ford to fix it since its a known issue

VACUMN BOOSTER LEAKING at 82,120 miles

Purchased this vehicle in April 2021. 1st time I was braking to make a right turn onto a side street and I lost all pedal. Waited a few minuets and the pedal came back. 2nd time was in June, braked harder to avoid a car that cut me off and the same thing-pedal went straight to the floor. This time longer to get the pedal back-stopped the car and pumped up the brakes. Took me about 15 min to get any pedal back. 3rd time was just 2 days ago-Started to brake at a red light and no pedal. Pulled off and tried to pump up the brakes again but nothing happened. Waited 30 mins on the side of the road to get my brakes back. Each time my speeds were different-15 mph-60 mph-45 mph. Each time I had my kids in the car and now I don't feel safe driving this car. This is nothing new, there are Forums about this exact thing.

The contact owns a 2013 Ford Edge. The contact stated while reversing out of a driveway, the brake pedal was hard to depress. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer or the independent mechanic immediately after the failure. The contact stated that the failure was intermittent. The contact researched the failure and found a manufacturer recall for the brake booster for the 2010-2017 Ford Edge. The contact stated that her VIN was not included in the recall. The vehicle was then taken to the dealer however, no diagnosis due to the COVID pandemic. The dealer confirmed that the VIN was not included in the recall. The vehicle was taken to an independent mechanic who diagnosed the failure and determined that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact to call NHTSA for assistance. The approximate failure mileage was 50,000.

Mileage: 50,000

While driving the edge at 35mph when stepping on the brakes the pedal was vary stiff and don't engage, then suddenly the brakes engage and nearly lock up, when nearing a stop sign or light as slowly coming to a stop the brake pedal fades and can be pressed to the floor. There were no warning light or notification of errors. Took to Local Ford dealer and they performed a Brake Booster replacement under extended warranty and the vehicle was given back. The issue was not resolved and taken back to dealer who test drove and agreed it was a safety issue. Dealer says that the replaced Brake Booster was defective and they have ordered another. I expressed my concern that a bad booster would not explain that the pedal would go to the floor. We shall see

My 2013 Ford Edge SE Brakes failed in April of 2021. I first had brakes checked after failure incident I was out of town in Salina KS. LAGROON AUTO SVC INC said found nothing, repaired wheel bearing LR $448.71. Had another near miss accident in Kansas City, MO a car ran in front of me car brakes failed to stop, I swerved into next lane in front of car in that lane to avoid accident. Called MOBILE AUTOMOBILE MECHANICS OF KANSAS CITY, I was told it was Brake Master Cylinder and would cost $1,100.00. I rejected that cost. I took vehicle to AAMCO AUTO REPAIR. Brake Master Cylinder was replaced for $387.01. Brakes failed again next day had another mishap with braking. Returned vehicle to AAMCO. Diagnostic done. I was told it was the Anti Lock breaks, and I need to take vehicle to dealer. I took vehicle to Dealer THOROUGHBRED FORD. I gave them diagnostics from AAMCO. I was told there was a Brake Booster recall on my car, and looks like that is maybe what the problem is. Make appointment. I brought car in was told further inspection showed it not brake booster, it is HCU HUDRAULIC CONTROL UNIT. Make another appointment will cost $1,600.00. I cannot afford that much more money. I went home looked on internet about 2013 Ford Edge HCU, found that failed HCU Is a common problem for this vehicle. I called other brake repair shops to see if could get better price was told due to pandemic parts were backed up and would be several months before could receive part. I was in several near misses of having an accident in an fairly new 8 year old vehicle. There is no recall on HCU when this is a common problem that can potentially cause someone their life, like it almost did me. I had to trade this vehicle to REED GMC BUICK because I needed reliable transportation to travel to help my elderly parents. I will also report to other agencies about this problem.

brakes pedal goes slowly to floor some times, cant be properly diagnosed rear brake calipers sticking ,replaced them and pads, pedal still not always good. lots of edge owners have this issue, no help from ford, without replacing entire brake system from begining to end then no guarantee that it wont recur. this system should not be this unreliable.should be a instant recall on these cars.like the ford truck brake recall now

Brake booster failed a third time. brake went spongy and they sent out a 13n02 for one repair, but only one repair.

On Wednesday July 28, 2021- While driving my vehicle, without any warning lights or any other symptoms I noticed a loss of braking power and the pedal went all the way down to the floor luckily I was on a backroad with no other cars in front or behind me. I immediately pulled to the side of the rode and waited a few minute before proceeding. I was then able to drive to a local repair shop where it was diagnosed that the brake booster had failed. After investigation and seeing that an extended warranty was provided for this part by Ford the repair shop called a Local Ford dealership but was told my car was not part of the warranty. I contacted Ford and was told the although my vehicle was in the build year as the extended warrantied vehicles, my vehicle was built in October, the warranty period covered vehicle built up until March of 2013. I had the brake booster replaced at my own expense.

Brakes failed due the power brake booster, was replace at the shop. The shop that the vehicle was towed to confirmed that the brake booster along with the check valve and line failed and needed to be replaced. There were no warning lamps or messages to indicate failure other than the brake petal feeling soft and a squealing noise.

My wife an I have 3 kids. An the rear driverside door latch reads 90% of the time that the door is open but it's not. At night we have to open an shut the door atleast 30 times to get the lights to go off in the Ford edge. Recently on a new issue we lost our brakes. Had to pay to replace the brake booster and master cylinder. As the mechanic got it together he went to bleed the brakes an only front driver an rear passenger bleed. The other 2 wouldn't bleed at all. Which made me get a tow truck an had to take it to corwen Ford in Springfield, mo today.

While driving and applying brakes, it began to make a hissing noise then brake pedal began to go hard and vehicle turned off

It is believed by driver that booster hose has failed. This became apparent when driving through New Orleans on I-10 westbound. When I came off interstate exit to a street near where I was going, I had to almost stand on brake pedal to stop and keep from rearending car in front of me. I checked my brake fluid and it was full with no leaks. There are no leaks on inside under brake pedal. This vehicle is a 2013 Ford Edge SEL AWD assembled ay Oakville, Ontario, Canada. There was no dash lights that came on to indicate that there is a malfunction. My vehicle may also have an electrical light problem to which I am not aware of.

The force necessary to depress the brake pedal has increased and at times the car still rolls while the brake pedal is depressed.

Hissing sound when the brake pedal was depressed and then the stiffness in the pedal itself. There was little to extremely little braking power and was very difficult to slow and stop the vehicle. Took the car to a local repair shop and determined that it was a faulty brake booster. They felt that it should be taken to the dealer, which I did. I did find out that this is a very common problem with the same make and model Fords. A Customer Satisfaction program 13N02 was launched but not for my vin. This is a very dangerous situation feel that more investigation should be done on this particular product.

Brakes hiss are spongy and then get solid and hard to stop vehicle. Vehicle was made in Oakville plant where 2013 Ford Edge’s have been identified to have known issues with brake booster (Ford program 13N02) although they say my Ford does not qualify even with only 60k miles.

This is not an unknown problem to NHTSA or Ford for covered vehicles. Brake booster failed, causing serious problems with the ability to stop the vehicle. For other 2013 Ford Edge and Mercury MKX vehicles, this repair is covered (NHTSA 10054925), while some of these vehicles are not covered for some reason, including this VIN. The brake booster failure on this vehicle presents no less of a safety issue than that of the covered vehicles, which received a Ford 10 year extended warranty on the brake booster. No warning lamps, messages, or other symptoms.

This is a vigilant preventative report. There aren't any warning lamps, failures or messages yet and I sure am glad. But the symptoms were noticed on May 21, 2021 after I returned home from getting my emissions done. I noticed both front tires were streaming wet with liquid and at first I thought I had run over something. Then today May 30, I needed to run to the grocery store but before I left I had my son look underneath the hood because I thought maybe a fluid or freon may have caused the scene but soon found out that there is no way for any fluids to penetrate to the tires because there is a solid panel separating the mechanisms underneath the hood from the wheels and tire. That made me take a closer look at the inside of the wheel covers/caps and low and behold you can see because of the dark color of the fluid in the wells of the wheels; brake fluid has been spewing now, both times as far as I can tell. I don't know how long it takes for the fluid reservoir to become empty, but I sure wouldn't want to be driving my vehicle when that happens. So this is in my opinion a "Life or Death" Safety Hazard and would really be appreciative for an immediate response! I need your suggestion as soon as you're able to, what should be my next step. I am a senior citizen and I purchased this 2013 vehicle as my future retirement vehicle in 2014 and retired in 2017. I believed it would be a nice, sturdy well-built and reliable vehicle for years to come. I've owned many a vehicle and have never had any major brake issues during all those years, just regular maintenance on brakes and other expected low maintenance. Never anything of this magnitude to put my life in danger. Wow! An 8 year old vehicle with just under 73,000 miles on the odometer driven less that 50 miles per month, I wouldn't have ever thought this could happen. Hopefully, there is a Safety Recall for this model as well. Still researching....

I HAVE EXPERIENCED SEVERAL OCCASIONS WHERE I HAVE EITHER HAD TO 1) PRESS THE BRAKES VERY HARD TO THE FLOOR TO STOP, SOMETIMES STILL ROLLING OR 2) OCCASIONALLY FELT VERY STIFF BRAKES THAT WILL NOT STOP THE CAR WHEN PRESSING ON THE BRAKE. THE CAR WOULD CONTINUE TO ROLL. I HAD TO PULL TO THE SIDE SO I WOULD NOT IMPACT THE CAR IN FRONT OF ME. THIS HAS HAPPENED SEVERAL TIMES ON HIGHWAY 23. THERE WAS A RECALL FOR A BRAKE BOOSTER ISSUE, BUT FORD CLAIMS MY CAR WAS MADE THE MONTH AFTER THE RECALL ENDED. THIS ISSUE HAS BEEN HAPPENING FOR YEARS, AND GETTING WORSE RECENTLY. WE HAD TO SCHEDULE THE REPAIR BECAUSE THE CAR WAS UNSAFE TO DRIVE. THE BRAKES WERE IN GOOD CONDITION OTHERWISE - NO OTHER ISSUES.

Mileage: 108,000

I HAVE A HISSING NOISE WHEN PRESSING THE BRAKE AND A SOFTER FEELING WHEN PUSHING THE BRAKE. THIS HAPPENS WHEN I COME TO A COMPLETE STOP OR WHEN I'M IDLING. MY VEHICLE WAS BUILT IN THE PLANT THAT HAD A CUSTOMER SATISFACTION PROGRAM OFFER AN EXTENDED WARRANTY TO FIX THIS ISSUE, BUT MY DATE IS 6 MONTHS OFF OF THEIR WINDOW AND THEY WON'T COVER IT.

Mileage: 94,471

ON GOING ISSUE WITH BRAKE BOOSTER FAILURE, JUST HAD THE 2ND BRAKE BOOSTER REPLACED FOR A HARD BRAKE PEDAL DUE TO DIAPHRAM FAILURE IN THE BOOSTER, IT WAS REPLACED AT A LOCAL FORD DEALERSHIP ON DAY OF 3/2/2018 MILAGE ON VEHICLE WAS 42785 (THIS BOOSTER WAS REPLACED UNDER AN EXTENDED PART WARRANTY DEFECT) 3RD NEW BOOSTER INSTALLED 3/21/2021 MILAGE ON VEHICLE WAS74757 FORD CUSTOMERS SERVICE WAS UNRESPONSIVE TO PROBLEM

Mileage: 74,757

SPONGY SOFT BRAKE PEDAL DUE TO FAULTY ABS BRAKE MANIFOLD VALVE, (AS DIAGNOSIS FROM REPAIR SHOP) WHILE BRAKING TO MAKE A LEFT HAND TURN STARTED THE PROBLEM OF SPONGY, DIMINISHED BRAKING CAPACITY, APPLYING BRAKES WOULD RESULT IN A SOFT FADING PEDAL PROBLEM OCCURED WHILE CAR IN MOTION MAKING LEFT HAND TURN FROM HIGHWAY TO ROAD NORMAL BRAKING CONDITION

Mileage: 74,757

THE ABS WENT OUT. BRAKES WENT ALL THE WAY TO THE FLOOR. ON A SEPARATE OCCASION, A BRAKE LINE GAVE OUT AND WAS LEAKING' THAT NEEDED TO BE FULLY REPLACED' POWER BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED' THIS ALL HAPPENED WITHIN 4-5 MONTHS. THE WRENCH IDIOT LIGHT CAME ON AND THERE WAS LOSE OF POWER. IT HAS COME ON MULTIPLE TIMES BUT THEN GOES AWAY AND THEN THE CAR IS FINE.

Mileage: 138,000

FAILURE OF THE BRAKE BOOSTER. THIS ALLOWS THE BRAKE PEDAL TO GO ALMOST TO THE FLOOR, REQUIRING A LONGER STOPPING DISTANCE AND MORE PRESSURE ON THE BRAKE PEDAL. MY WIFE TOLD ME ABOUT THIS OCCASIONAL BEGINNING ABOUT 1.5 YEARS AGO BUT I WAS UNABLE TO DUPLICATE IT. THIS PAST WEDNESDAY FEBRUARY 17, 2021, WHILE I WAS DRIVING THE CAR AT VARIOUS SPEEDS, IT FAILED COMPLETELY. IN 2014 FORD ISSUED CSP 13N02 TO CORRECT THIS PROBLEM ON 2010-2013 FORD EDGE VEHICLES. THIS WAS NOT A RECALL, BUT IT SHOULD BE. MY WIFE NEVER RECEIVED NOTIFICATION FROM FORD OR THE SELLING DEALERSHIP ABOUT THIS. WE MADE AN APPOINTMENT FOR TODAY, FEBRUARY 21, 2021, AT THE SELLING DEALERSHIP. WHEN WE DROPPED IT OFF I INFORMED THEM OF THE PROBLEM, AS WELL AS CSP 13N02. SINCE HER VEHICLE HAD JUST OVER THE 150,000 MILE LIMIT FOR THE CSP THEY REFUSED TO PERFORM THE WORK UNDER THE TERMS OF THAT CSP. THAT CSP HAS A PARTS COST OF $200 AND ALLOWS 2 HOURS LABOR. THEY HAVE QUOTED HER $700+. THE CAR HAS BEEN LEFT THERE FOR REPAIR SINCE WE HAVE NO OTHER CHOICE. THERE SHOULD BE A RECALL INITIATED FOR THIS DANGEROUS SITUATION.

Mileage: 164,400

1/19/2021 HAD ACCIDENT ON I85 HIGHWAY CHARLOTTE NC. WHEN I BRAKE AT 50 MILES FOR TRYING AVOID ACCIDENT CAR DIDN'T STOP AS SOON AS. BUT I HIT MY HEAD FIRST BEFORE THE AIRBAG DEPLOYED.. MY FOREHEAD IS BLACK AND BLUE STILL AFTER A WEEK OF THE ACCIDENT

Mileage: 45

ISSUE WITH BRAKES AT ONLY 66,000 MILES, HAVINGTO PUMP THE BRAKES, CAR STILL ROLLING WHEN PEDAL IS TO THE FLOOR, HISSING SOUND WHEN STOPPED. HAPPENED OVER A FEW WEEKS TIME. TOOK TO FORD DEALER, DIAGNOSED BRAKE BOOSTER AND NEEDS REPLACEMENT. RESEARCHED AND FOUND CUSTOMER SATISFACTION PROGRAM 13NO2 LETTER HTTPS://FORD.OEMDTC.COM/2280/13N02-EXTENDED-WARRANTY-COVERAGE-ON-BRAKE-BOOSTER-2010-2013-FORD-EDGE-LINCOLN-MKX DATING BACK TO 2014 REGARDING THIS SAME ISSUE BUT WAS TOLD BY MY DEALERSHIP SERVICE DEPT THAT MY VEHICLE WAS BUILT 3 MONTHS AFTER THE EFFECTED VEHICLE CUT OFF OF MARCH 3 2013 . THIS IS SO SUSPECT . I CANT DRIVE MY CAR. MY BRAKES DONT WORK. I TOOK IT TO FIRESTONE AND THE TECHICIAN TOLD ME THAT ITS NOT SAFE TO DRIVE. I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. ONCE THIS IS FIXED I WILL TRADE IT IN FOR A CHEVROLET. NOTE THAT THE DEALER CAN LOOK UP YOUR VEHICLE INFO IN THEIR SYSTEM CALLED OASIST,

Mileage: 66,000

BRAKES NOT WORKING PROPERLY. HAD BRAKES REPAIRED. ATTACHED INVOICES FOR OVER $2000. BRAKES STILL OVERHEATING, SMELLS LIKE THE CAR WILL CATCH FIRE, ENGINE LIGHTS COME ON, TOO HOT TO EVEN SWITCH IN GEAR, CAR NOT DRIVABLE NOW. NOW I'M TOLD IT IS A PROBLEM WITH FORD PARTS ABC CONTROL 2C219 AND ABC HYDRAULIC 2C215. I'M ALSO TOLD THE PART IS ON BACKORDER AND IS NOT AVAILABLE.

Mileage: 133,000

12/18/2020, I DROVE 2013 FORD EDGE TO A RESTAURANT IN TOWN. NO PROBLEMS. 12/19/2020, LEFT HOUSE, DROVE ONE MILE, TURNED ONTO PUBLIC ROAD, HIT BRAKES AND THEY WENT STRAIGHT TO THE FLOOR. NO BRAKING AT ALL. BRAKE FLUID VERY LOW. HAD BEEN FINE THE WEEK BEFORE. MANAGED TO GET CAR BACK HOME. HAD TOWED TO DEALER WHO SAID RECALLS FOR THAT WENT OUT IN SEPTEMBER BUT I DID NOT RECEIVE ONE.

Mileage: 100,000

FORD EDGE 2013 EVERY COUPLE OF MONTHS YOU WILL FIND THE BRAKE REACH TO THE FLOOR SUDDENLY. I VISITED THE AGENCY SOME TIMES THEY SAYING MASTER CILINDER AND SOME TIMES HYDRAULIC CONTROL UNIT AND BOTH ARE VERY EXPENSIVE BECAUSE MOST OF THIS CARS MODEL ALWAYS CHANGE IT. YOU HAVE TO PUT IN YOUR MIND EVERY TIME YOU WILL USE THE BRAKES THAT YOU WILL NOT FID THE BRAKES PEDAL.

Mileage: 153

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL EXTENDED TO THE FLOOR, EXTENDING THE BRAKING DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER FORD SQUARE OF MT. VERNON LOCATED AT 1501 BROADWAY ST, MT VERNON, IL 62864 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH PULLING INTO PARKING SPACE WHEN THEY ATTEMPTED TO PRESS THE BRAKES, HOWEVER, THE BRAKE PEDAL FLOORED CAUSING THE VEHICLE TO SKIP THE CURB. THERE WERE NO AIR BAGS, NO DAMAGE TO THE VEHICLE.. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES. THE CONTACT HAD CONTINUED TO OPERATE THE VEHICLE AS NORMAL HOWEVER THE FAILURE WOULD OCCUR INTERMITTENTLY AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKES AND INFORMED THEM OF A SB REGARDING THE BRAKE BOOSTER. THE CONTACT SPOKE WITH ARCHIE COCHRANE MOTORS INC. (2133 KING AVE W, BILLINGS, MT 59102;(406) 656-1100) WHO REPLACED THE BRAKE BOOSTER AND THE HOSE. THE DEALER STATED THE ISSUE WAS NOT RESOLVED. THE DEALER INFORMED THEM THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED HOWEVER IT WOULD TAKE APPROXIMATELY A MONTH DUE TO BACKORDER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT INITIALLY HAD THE BRAKE MASTER CYLINDER REPLACED BY HER HUSBAND HOWEVER, THE FAILURE RECURRED. THE SECOND TIME, THE CONTACT HAD THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ABS MODULE. THE MECHANIC THEN SPOKE WITH FOWLER FORD (3400 S SHERIDAN RD, TULSA, OK 74145) WHERE HE WAS INFORMED THAT HE WOULD BE PLACED ON A WAITING LIST TO RECEIVE PARTS FOR THE REPAIR. THE VEHICLE REMAINED WITH THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Mileage: 77,000

I LIVE ON A RURAL HIGHWAY, UPON APPROACHING MY HOUSE, TRAVELING AROUND 55 MPH, WHEN I APPLIED MY BRAKES, THE ABS SYSTEM ACTIVATED, THE PEDAL WENT TO THE FLOOR, ALMOST DIDN'T STOP AND ALMOST TOOK MY MAILBOX OUT, FORTUNATELY I WAS HOME. THE NEXT DAY, THE BRAKE PEDAL NOW GOES TO THE FLOOR WITH LITTLE BRAKING POWER. I WORK FOR AN INDEPENDENT REPAIR FACILITY AND HAVE DETERMINED THE PROBLEM IS WITH THE HCU. 2 OTHER VEHICLES CAME TO OUR SHOP WITH THE SAME PROBLEM WITHIN THE LAST COUPLE MONTHS. I HAVE CONTACTED FORD AND HAVE BEEN INFORMED THERE ARE RECALLS/CAMPAIGNS FOR THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE WITH THE SUDDEN LOSS OF BRAKES. FORD MOTOR CO. SHOULD TAKE RESPONSIBILITY FOR THIS COMMON PROBLEM!

Mileage: 126,000

THE VEHICLE FAILED TO BRAKE PROPERLY AND MAINTAIN ITS DISTANCE.

Mileage: 93,521

VEHICLE IS EXTREMELY SHAKY AND HARD TO HANDLE. ALSO SOMETIMES THE ADVANCED TRACTION CONTROL WARNING LIGHT COMES ON IN THE ANTI-LOCK BRAKES ENGAGE WHILE BREAKING NORMAL LEE

Mileage: 180,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT MENTIONED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED TO STOP WITH AN ABNORMAL SOUND BEING HEARD. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVE, WINCHESTER, VA 22601, (888) 710-7061) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT THE NHTSA TO FILE A COMPLAINT. THE CONTACT MENTIONED A MANUFACTURER EXTENDED WARRANTY COVERAGE FOR 13N02 (CUSTOMER SATISFACTION PROGRAM) HOWEVER, THE VIN WAS NOT INCLUDED IN THE COVERAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Mileage: 102,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATED AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES HOWEVER, THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TEST DRIVEN BY THE MECHANIC AND IT WAS DETERMINED THAT THE BRAKE PEDAL WAS DEFECTIVE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.*CK*JB

Mileage: 132,000

I WAS DRIVING HOME FROM A DAY TRIP I HAD MADE. MY BRAKES NEVER GAVE ME NO PROBLEMS. INTO I WAS A HOUR AWAY FROM HOME AND IT HAD STARTED RAINING A LITTLE SO I HIT THE BRAKES JUST A LITTLE BIT AND NOTICE THAT MY BRAKES WAS GOING ALL THE WAY TO THE FLOOR. I LITERALLY HAD TO PUMP THE BRAKES AND BE VERY CAREFUL UNTIL I GOT HOME. THEN NOTICED THERE WAS NOT A DROP OF BRAKE FLUID. THIS IS VERY DANGEROUS.

Mileage: 78,000

1. LOW ENGINE OIL PRESSURE LIGHT CONTINUES TO COME ON AND CAUSE THE VEHICLE ENGINE TO SEIZE UP. CHECKED OIL LEVEL WHICH WAS GOOD AND CHANGED OIL. WHILE DRIVING THE VEHICLE ON CITY STREETS IT CONTINUES TO SEIZE THE ENGINE UP AND CAUSE THE VEHICLE TO BECOME STATIONARY. IT TAKES A FEW TRIES BEFORE THE ENGINE WILL TURN OVER WHEN I TRY TO RESTART THE VEHICLE. 2. THE BRAKE ISSUE CONTINUES TO HAPPEN DAILY THAT THE BRAKES WILL FAIL AND NOT ALLOW ME TO USE THEM WHILE IN STOP AND GO TRAFFIC. IT SEEMS TO DO ALRIGHT ON THE FREEWAY OR WHEN I AM AT A CONSTANT SPEED. THEY MAKE A WHOOSHING SOUND AND MAKE THE BRAKES EXTREMELY DIFFICULT TO PUSH THE BRAKE PEDAL DOWN AND SOMETIMES IT WILL NOT ALLOW ME TO USE THE BRAKES AT ALL. I HAVE TAKEN IT TO 2 DIFFERENT MECHANICS AND I AM WAITING FOR AN APPOINTMENT TO GO TO THE FORD DEALERSHIP AND HAVE IT CHECKED OUT. THE LOW ENGINE OIL PRESSURE LIGHT HAS BEEN GOING ON FOR MONTHS. IT WILL COME ON AND GO OFF QUITE OFTEN BUT IT IS NOT THROWING ANY CODES SO THE MECHANIC SHOPS CAN'T DIAGNOSE THE ISSUE. THE BRAKE ISSUE IS FAIRLY RECENT WITHIN THE LAST 2 WEEKS. I HAVE AN APPOINTMENT ON OCTOBER 27TH 2020 AT 8 AM FOR THE BRAKE AND ENGINE ISSUE.

Mileage: 99,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HAD TO PUMP THE BRAKE PEDAL NUMEROUS TIMES OR DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND WAS COMING FROM THE BRAKE PEDAL WHILE DEPRESSED. THE VEHICLE WAS TAKEN TO PUGMIRE FORD OF CARTERSVILLE (352 N TENNESSEE ST, CARTERSVILLE, GA 30120) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE MASTER CYLINDER AND BRAKE BOOSTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS DIRECTLY TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

BRAKE BOOSTER FAILURE HISSING LEAK FORD WILL NOT HONOR RECALL BECAUSE OF LOCATION WHERE MADE. CAR DIES OUT AT LOW RPM 104,000 MILES THIS FAILURE IS KNOWN AS CUSTOMER SATISFACTION PROGRAM 13N02

Mileage: 105,000

THE BRAKE PEDAL ACTS AS IF THERE IS AIR IN THE LINE OR THE NEED TO BE BLED. THE BRAKE PADS ARE FAIRLY NEW CHANGED THIS YEAR. THE NEXT STOP STARTS THE SAME THEN THE PEDAL GOES TO THE FLOOR. THE OTHER ISSUE IS THE ENGINE OIL PRESSURE LIGHT COMES ON. THE IDLE ID EFFECTED BY THIS AND THE ENGINE NEARLY STALLS.

Mileage: 112,000

BRAKES WENT OUT WHILE IN MOTION AND PEDAL IS LIKE A SPONGE AND WILL NOT ENGAGE. BRAKE BOOSTER WAS REPLACED UNDER FORDS CUSTOMER SATISFACTION PROGRAM IN NOV 2019 NOW OCT 2020 SAME PROBLEM. NOT SAFE TO DRIVE CAN NOT STOP WITH IN 10 FEET.

Mileage: 90,000

BRAKES WENT OUT ON ME AS I WAS DRIVING THROUGH BEACH TRAFFIC FULL OF PEDESTRIANS AND PEOPLE STOPPING QUICKLY FOR A PARKING SPACE. HAD TO GO TO THE FLOOR WITH THEM TO GET THE CAR TO STOP. THIS IS A KNOWN (EXCEPT TO ME... I NEVER GOT A LETTER) PROBLEM INVOLVING THE BRAKE BOOSTER AND ALSO POSSIBLY THE HEAD CONTROL UNIT. I'VE PAID $3,000 IN REPAIRS FOR BRAKES ON A CAR WITH 136,000 MILES ON IT.

Mileage: 136,000

WHILE DRIVING OUR 2013 FORD EDGE THE BRAKE PEDAL ALL OF A SUDDEN WENT ALMOST TO THE FLOOR TO STOP THE CAR, AND MADE A HISSING NOISE WHEN THE BRAKES WERE APPLIED. THIS 2013 FORD EDGE HAD A SIMILAR PROBLEM LAST YEAR WHEN MY WIFE ALMOST HIT A WALL AND WE HAD A POWER BRAKE BOOSTER INSTALLED MARCH 23, 2019. I WAS TOLD BY FORD IT WAS NOT PART OF THE RECALL THAT THEY ISSUED BASED ON MY VIN BACK IN MARCH OF 2019. NOW IN OCTOBER 2020 THE SAME ISSUE HAS RETURNED AND I NEED ANOTHER POWER BRAKE BOOSTER INSTALLED. FORD SAYS THAT IT IS NOT A DESIGN ISSUE, BUT THE CAR HAS 58,000 MILES AND IS NOW HAVING A THIRD POWER BRAKE BOOSTER SINCE NEW. MY WIFE DOES NOT TRUST THE BRAKING SYSTEM BASED ON THIS.

Mileage: 58,000

MY HUSBAND AND I HAVE FINANCED A 2013 FORD EDGE LAST YEAR 2019. THE SAME YEAR THE BREAK PEDAL GOES STRAIT TO THE FLOOR. IT IS NOW SEPTEMBER 2020 AND IS STILL HAVING THE SAME PROBLEM. WE HAVE REPLACED THE BREAK BOOSTER JUST LAST WEEK AND THE PROBLEM STILL REMAIN THE SAME. SOMETIMES THE BREAK LIGHT MESSAGE WILL COME ON IN DAH BOARD AND SOMETIMES NOT. I CALLED CORPORATE IN MI, AND GOT THE RUN AROUND AROUND ABOUT MY VEHICLE. THERE ARE NO RECALLS ON THIS SITUATION AND THEY WANT US TO BUY AN EXTENDED WARRANTY ON THE BREAK BOOSTER. THEY CLAIM I CANT TAKE MY SUV TO CLOSEST FORD COMPANY TO GET IT INSPECTED FOR FREE. WE SPENT HUNDREDS OF DOLLARS ON THIS SAME PROBLEM. THEY SAID KEEP YOUR RECEIPT. I DID MY RESEARCH AND THE KELLY BLUE BOOK STATES REVIEWS OF THE SAME ISSUES, THAT I AM HAVING. I HAVE CHILDREN AND IS AFRAID TO DRIVE MY VEHICLE AT ALL TIMES. THIS IS A SAFETY ISSUE, NOT JUST FOR MYSELF AND THE FAMILY BUT FOR OTHER DRIVERS ON THE ROAD. FORD NEED TO RECALL THIS ISSUE AND THEY DON'T WANT TO ACKNOWLEDGE THAT THIS IS A HUGE SAFETY RISK. I AM STILL PAYING ON THE CAR CURRENTLY WITH ANOTHER YEAR OF FINANCING TO PAY OFF THE CAR. I AM AFRAID THAT I WILL GET INTO A ACCIDENT AND HURT MYSELF, FAMILY AND OTHERS ON THE ROAD. I CAN NOT AFFORD THIS PROBLEM ANYMORE. PLEASE HELP ME GET THIS RESOLVED.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 15 MPH AND DEPRESSING THE BRAKE PEDAL TO THE FLOOR TO DECREASE THE SPEED, THE CONTACT HEARD AN ABNORMAL NORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FAILURE RECURRED WITH THE LOW ENGINE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED SHE EXPERIENCED THE FAILURE WHILE SHIFTING GEARS IN REVERSE AND DRIVE. THE VEHICLE WAS TAKEN TO COLONIAL FORD OF PLYMOUTH LOCATED AT 11 PILGRIM HILL RD, PLYMOUTH, MA 02360, (508) 746-3400, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE BOOSTER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

Mileage: 128,000

2013 FORD EDGE SPORT CURRENTLY AT AROUND 48K MILES. (TODAY DATE: SEPT 10, 2020). WHILE BRAKING I NOTICED A HISSING/AIR LEAK SOUND,AND THE BRAKE GETS HARDER TO PRESS AT CERTAIN SPEEDS. DIDN'T THINK MUCH OF IT UNTIL I SEARCHED THE INTERNET. I READ ON SEVERAL FORUMS THAT THIS IS A VERY COMMON ISSUE FOR THIS YEAR AND MODEL. I ALSO SAW THAT THERE IS A "CUSTOMER SATISFACTION" PROGRAM 13NO2 WHICH PROVIDES AN EXTENDED WARRANTY FOR THE BRAKE BOOSTER ON THE EDGE/MKX 2010-2013. I CONTACTED FORD VIA TWITTER AND APPARENTLY MY CAR DOESN'T QUALIFY. HOW THE DOES IT NOT QUALIFY!? THIS IS CLEARLY A WIDESPREAD COMMON ISSUE FOR THIS YEAR/MODEL AND IS AN EXTREME SAFETY HAZARD!!! ITS MY FIRST AND PROBABLY LAST FORD ILL PURCHASE. HOW CAN A COMPANY BE SO DISMISSIVE OF THIS PROBLEM ON THEIR FAMILY VEHICLE. GREED, THAT'S WHY. THIS NEEDS TO BE RECALLED OR AT THE VERY MINIMUM THE "CUSTOMER SATISFACTION" PROGRAM NEEDS TO BE EXPANDED TO ALL EDGE/MKX VEHICLES! RECENTLY THE PROBLEM HAS NOW STARTED TO CAUSE MY VEHICLE TO STALL OUT WHEN IDLE AT STOP LIGHTS/SIGNS (ANOTHER SYMPTOM OF A BAD BRAKE BOOSTER). THIS IS VERY UNSAFE! OBVIOUSLY I'M GOING TO GET THIS REPAIRED BUT I SHOULDN'T HAVE TO SINCE FORD GOT CHEAP WITH THEIR SUPPLIER OF THIS DEFECTIVE PART.

Mileage: 48,000

VEHICLE HAD BRAKE FAILURE TO BRAKE BOOSTER ISSUES. FORD STATES NOT COVERED UNDER RECALL BUT HAVING EXACT ISSUE OF RECALL. VEHICLE WAS IN MOTION WHEN BRAKES FAILED, TURNING INTO A DAYCARE CENTER.

Mileage: 110,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE BOOSTER HOSES NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER LANCE CUNNINGHAM FORD LOCATED AT 4101 CLINTON HWY, KNOXVILLE, TN 37912, (866) 591-3943 AND TED RUSSELL FORD LINCOLN LOCATED AT 8551 KINGSTON PIKE, KNOXVILLE, TN 37919, (865) 693-7611 AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATES THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: ASI-44141, HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

Mileage: 170,000

BRAKE BOOSTER NEEDS REPLACING BRAKE PEDAL IS HARD WHEN APPLYING THE BRAKES AND YOU HEAR A HISSING NOISE THERE IS A RECALL 13N02 THAT DOESN'T HAVE OUR VIN INCLUDED, WOULD LIKE INVESTIGATION TO INCLUDE THIS VIN

Mileage: 100,000

WHILE DRIVING ON A CITY STREET, MY BRAKES STOPPED FUNCTIONING PROPERLY AND THE BRAKE PEDAL FELT SPONGY AND MADE A HISSING NOISE WHEN I PRESSED DOWN ON IT. FORD HAS ISSUED EXTENDED WARRANTY COVERAGE (13N02) FOR THIS EXACT PROBLEM BUT DENIES IT FOR MY CAR, EVEN THOUGH IT IS THE SAME MAKE/MODEL/YEAR THAT HAS HAD THE ISSUE. MANY OTHERS HAVE HAD THE SAME ISSUE AND ARE DENIED THE EXTENDED WARRANTY AS WELL. THEY KNOW THEY HAVE A PROBLEM BUT WONT FIX IT. THAT IS EXTREMELY DANGEROUS

Mileage: 98,000

DURING A TWO HOUR ROAD TRIP, EXITED THE HIGHWAY (65 MPH) AND WENT TO APPLY BRAKES WHILE DRIVING STRAIGHT, ONLY TO HAVE THE PEDAL GO NEARLY TO THE FLOOR WITH SIGNIFICANT LOSS OF BRAKING. OVER AN EXTENDED STOPPING DISTANCE WAS ABLE TO GET THE CAR TO SLOW DOWN AND GET IT UNDER CONTROL. LUCKILY NO ONE WAS IN FRONT OF ME. PULLED OFF ROAD, RESTED A FEW MINUTES WITH CAR RUNNING. CAUTIOUSLY RETURNED TO THE ROAD AND BRAKES BEGAN OPERATING NORMALLY AGAIN. HAD PREVIOUSLY HAPPENED TO WIFE (FIVE MONTHS EARLIER) WHILE DRIVING APPROX. 30 MPH AND BROUGHT TO INDEPENDENT MECHANIC WHO COULDN'T REPLICATE THE PROBLEM AND SAID BRAKES CHECKED OUT FINE. THIS IS AN INTERMITTENT PROBLEM JUST WAITING FOR A TRAGEDY TO OCCUR.

Mileage: 79,500

OUR EDGE PASSED 100K MILES WITHOUT ANY REAL ISSUES. SOON AFTER 100K, WE STARTED HAVING ISSUES WITH THE BRAKES AT LOW SPEEDS (<10PH). STEPPING ON THE BRAKE WOULD NOT IMMEDIATELY STOP THE CAR AND WE REALLY HAD TO PUSH IT DOWN HARD TO GET TO A JERKY STOP. OVER THE COURSE OF 2-3 DAYS, WE STARTED NOTICING IT WHEN DECELERATING FROM HIGHER SPEEDS. WHEN WE TOOK IT IN, WE WERE TOLD IT WAS THE BREAK BOOSTER AND WAS VERY COMMON FOR THIS YEAR, MAKE, AND MODEL. I CAN'T SPEAK FOR ANY MORE ABOUT ISSUE, BUT SEE THAT IT IS COMMON AMONG THE COMPLAINTS HERE.

Mileage: 101,000

UPON APPLYING BRAKES, THERE WAS A HISSING NOISE. WHEN PUTTING VEHICLE INTO PARK, THERE IS A HIGH PITCHED WHINE. WHEN DRIVING, SOMETIMES THE VEHICLE STOPS NORMALLY, SOMETIMES THE BRAKE PEDAL FEELS SPONGY, SOMETIMES I HAD TO STAND ON THE BRAKES AND HOPE IT WOULD STOP. SEVERAL TIMES, I THOUGHT IT WAS NOT GOING TO STOP. I HAVE READ THAT THIS VEHICLE MAKE HAS EXPERIENCED MULTIPLE YEARS OF MANUFACTURING WITH THE SAME PROBLEM: FAULTY BRAKE BOOSTER. THERE HAVE BEEN RECALLS FOR THE SAME VEHICLE MAKE FOR MULTIPLE YEARS. I CONTACTED THE FORD MOTOR COMPANY'S CUSTOMER SERVICE ON MULTIPLE DAYS ONLY TO BE TOLD THAT THERE IS NO RECALL AVAILABLE FOR MY VIN NUMBER. THERE IS A NOTICEABLE PATTERN HERE, ONE THAT CAN BE TRACED TO THE USE OF FAULTY BRAKE BOOSTERS. SOMEONE COULD DIE AS A RESULT. PLEASE HELP ME FIX THIS CONTINUING PROBLEM.

Mileage: 100,000

ON THREE OCCASIONS, THE BRAKE PEDAL HAS TO BE PUSHED ALL THE WAY TO THE FLOOR MAKING IIT UNSAFE TO TRY TO STOP. ON JULY 29, 2020, THIS HAPPENED AND THE BRAKES HAD TO BE PUSHED ALL THE WAY TO THE FLOOR AND WOULD NOT GO BACK TO NORMAL. IT IS NOW IN THE SHOP.

Mileage: 69,000

ON MULTIPLE OCCASIONS AND VARIOUS SPEEDS, ON FREEWAY AND SIDE ROADS ETC, THE BRAKE PEDAL WAS HARD AND IT WAS DIFFICULT TO STOP THE VEHICLE SAFELY. THE BRAKE BOOSTER WAS DIAGNOSED BY A CERTIFIED TECHNICIAN THAT IS A FAMILY MEMBER. THE DEALER INDICATED THERE IS NO RECALL FOR THIS ISSUE AND THE VEHICLE HAS 90K ON THE ODOMETER,

Mileage: 90,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 5 MPH, EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF PATASKALA LOCATED AT 9800 WORTHINGTON RD, PATASKALA, OH 43062, (800) 920-3914, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,542.*DT*JB

Mileage: 76,542

MY BRAKES AREN'T WORKING PROPERLY. VERY DANGEROUS. I'M TOLD IT'S A BRAKE BOOSTER, SOME 2013 FORD EDGE HAVE BEEN RECALLED BUT NOT MINE! THE BRAKES FEEL VERY SQUISHY AND WILL NOT STOP CAR QUICKLY, ESPECIALLY GOING DOWNHILL. I'M VERY AFRAID TO DRIVE IT. MY CAR IS STILL UNDER 150,000 MILES AND 10 YEARS. OTHER 2013 EDGES ARE BEING COVERED UNDER EXTENDED WARRANTY AND CSP 13 N02, BUT NOT MINE.

Mileage: 101,000

I WAS COMING TO A STOP LIGHT ON CITY STREET AFTER GOING APPROX 35 MPH AND WHEN I PUSHED ON THE BRAKES, MY FOOT WENT TO THE FLOOR WITHOUT THE BRAKES WORKING. THIS HAPPENED A COUPLE OF TIMES IN QUICK SUCCESSION. THEN ON 3RD ATTEMPT, THE BRAKES WORKED. THIS HAS HAPPENED TO ME 3 TIMES IN PAST 6 MONTHS.

Mileage: 101,000

BRAKE PADS HAD BEEN CHANGED 8/19. BEGINNING 7/20, CONSIDERABLE EFFORT WAS NEEDED TO ENGAGE THE BRAKES. THE PEDAL WOULD BE NEARLY TO THE FLOOR BEFORE FULLY ENGAGING. WITH THE CAR IN MOTION, WE WERE CONCERNED THAT WE WOULDN'T STOP IN TIME.. THE CAR WAS TAKEN TO OUR AUTO SHOP WHERE THE MECHANIC DISCOVERED THERE WAS A PROBLEM WITH THE BRAKE BOOSTER. HE MENTIONED THAT OURS WAS THE THIRD EDGE HE HAS WORKED ON WITH THIS SAME PROBLEM.

Mileage: 100,100

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TOWED THE GOSCH FORD HEMET LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE TECHNICIAN STATED THAT SHOULD THE FAILURE BE CAUSED BY THE BRAKE BOOSTER; THE VEHICLE WOULD BE REPAIRED FREE OF CHARGE SINCE THE BRAKE BOOSTER WAS RECENTLY REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

Mileage: 101,000

I WAS DRIVING MY 2013 FORD EDGE AND CAME TO A STOP SIGN (ON A CITY STREET). THE BRAKES STOPPED BUT THE BREAK PEDAL FELT "SPONGY". THE BREAK PEDAL CONTINUE TO GO DOWN AND I HEARD A NOISE. WITH THE BREAK PEDAL STILL DOWN MY CAR STARTED ROLLING. I DROVE STRAIGHT TO MY MECHANIC. HE SAID IT WAS A BREAK BOOSTER PROBLEM. HE PRINTED OUT CUSTOMER SATISFACTION PROGRAM 13N02 FOR ME. I SLOWLY DROVE HOME ON BACK STREETS AND ALMOST RAN THROUGH A RED LIGHT BECAUSE THE BRAKES FAILED AGAIN. I HAD TO CONSTANTLY PUMP THEM TO GET IT TO STOP. FORD HAS RECALLS ON THIS PROBLEM BUT THE FORD CUSTOMER SERVICE (AT 800-392-3673) SAID MY VEHICLE WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT IN JULY 2013 INSTEAD OF FROM MAY 3, 2010-MARCH 28,2013 THEREFORE MY FORD IS NOT ON THEIR RECALL WHICH I FEEL IT DEFINITELY SHOULD BE. *TR

Mileage: 51,000

BRAKE PEDAL IS HARD TO DEPRESS BUT WORK AS THOUGH IT LOST POWER BRAKE FEATURE. HEAR A WHISTLING NOISE WHEN DEPRESSING BRAKE INSIDE CABIN. BRAKE PEDAL FINE INITIALLY AFTER CAR HAS SAT BUT AFTER RUNNING A WHILE, LIKE ON CRUISE CONTROL, THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS . *TR

Mileage: 1,200,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505), WHERE THE BRAKE BOOSTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,627. *LN *BF *TR

Mileage: 23,627

THE VEHICLE HAS 44523 MILES ON IT AND THE BRAKE BOOSTER WENT OUT. THE BRAKE HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO COME TO A ROLLING STOP. *TR

Mileage: 44,523

EXITING A RAMP FROM A FREEWAY MY 2013 FORD EDGE DID NOT RESPOND WHEN APPLYING THE BRAKES AND ALMOST CAUSING A ROLLOVER FOR MYSELF AND WIFE. I WAS ABLE TO GET THE CAR STOPPED BY APPLYING HARD PRESSURE TO THE BRAKE PEDAL. THE EDGE HAS A HARD PEDAL AND A HISSING SOUND. THE FORD DEALERSHIP I TOOK IT INTO TODAY IN BARTOW FLORIDA TELLS ME IT'S THE BRAKE BOOSTER AND NEEDS REPLACING. COST JUST UNDER $1000 HOWEVER IT ALSO HAS A FORD SATISFACTION WARRANTY 13NO2 IN AFFECT FOR THE 2013 FORD EDGE. I WAS TOLD MY 2013 EDGE IS NOT PART OF THE RECALL. WHY? *TR

Mileage: 74,300

CAR TOOK VERY LONG TO STOP. I HAD TO KEEP PUMPING THE BRAKES TO MAKE IT STOP. IF I JUST KEPT THE BRAKES PRESSED DOWN WITHOUT PUMPING THE CAR KEPT ROLLING. THIS HAPPENED WHENEVER I HAD TO STOP AT A LIGHT OR A STOP SIGN. I BROUGHT THE CAR TO A FORD DEALER AND THEY SAID IT WAS THE MASTER CYLINDER. I HAD THAT REPLACED AND I STILL HAD THE SAME PROBLEM. I WENT ON A WEBSITE AND FOUND OUT THERE WAS A RECALL ON FORD EDGES THAT WAS EXACTLY MY PROBLEM AND IT SAID IT WAS CAUSED BY A LEAK IN THE BRAKE BOOSTER. I BROUGHT THE CAR BACK TO FORD AND THEY REPLACED THE BRAKE BOOSTER AND THIS SOLVED THE PROBLEM. HOWEVER I WAS TOLD THAT MY CAR WAS NOT PART OF THE RECALL SO I HAD TO PAY FOR ALL OF THE COSTS. *BF *TR *TR

Mileage: 66,450

I HAD A PROBLEM WITH MY FORD EDGE BRAKING SYSTEM SPECIFICALLY INVOLVING THE BRAKE BOOSTER. I WAS DRIVING AT ABOUT 40 MPH WHEN I STARTED TO APPLY THE BRAKE AND HEARD A 'HISSING' NOISE AND THE BRAKE PEDAL BECAME 'MUSHY' AND ALMOST TOTALLY UNRESPONSIVE. I WAS ABLE TO BRAKE BUT THE BRAKING DISTANCE WAS INCREASED AND HAD TO PUMP THE BRAKES TO GET THEM TO RESPOND. I RESEARCHED THE ISSUE AND FOUND THAT FORD HAD ISSUED A TSB (13N02) REGARDING THE BOOSTER. IT DESCRIBED THE PROBLEM I HAD INVOLVING THAT MODEL YEAR AND PLACE OF MANUFACTURE OF MY VEHICLE (OAKVILLE, ONTARIO). I TOOK THE VEHICLE IN FOR REPAIRS BUT WAS TOLD THAT THE ISSUE I HAD WAS NOT COVERED BY THE BULLETIN BECAUSE MY VEHICLE DID NOT HAVE THE PART IN QUESTION. I CHALLENGED FORD AND EVEN CALLED THEIR CUSTOMER SERVICE BUT WAS TOLD EVEN THOUGH MY CONCERN WAS IDENTICAL, IT WAS NOT COVERED. I VOICED HOW CONCERNED I WAS DUE TO THE EXACTITUDE OF THE PROBLEM AND MY SAFE USE OF THE VEHICLE BUT WAS REPEATEDLY DENIED. I AM NOW ASKING NHTSA TO HELP RESOLVE THE ISSUE ALTOGETHER AND HAVE FORD PAY FOR THE REPAIRS. *TR

Mileage: 46,833

WHEN APPROACHING A STOP SIGN WITH MY 2013 FORD EDGE (79000 MILES), THE BRAKE PEDAL WAS EXTREMELY HARD TO PUSH AND THE VEHICLE ENTERED THE INTERSECTION. IT DID STOP AFTER APPLYING MUCH PRESSURE ON THE BRAKE PEDAL. THIS HAPPENS VERY FREQUENTLY NOW. I AM AFRAID IT WILL NOT STOP AT ALL AT SOME POINT IN THE FUTURE.

Mileage: 79,000

ON (4) FOUR SEPARATE OCCASIONS THE VEHICLES BRAKE SYSTEM FAILED WHILE DRIVING. *TR

Mileage: 112,000

WAS DRIVING MY FORD EDGE 30 MPH, COMING UP TO STOP LIGHT, WHEN BRAKE PEDAL JUST GOES TO FLOOR. LUCKILY THERE WAS NO ONE ELSE AT LIGHT. TOOK MY A BLOCK TO COME TO A STOP. CALLED DEALER WHERE I BOUGHT CAR FROM AND TOLD THERE WAS NO RECALL ON MY VEHICLE. WENT ONLINE AND FOUND THAT I WASN'T ONLY ONE WITH THIS PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL WENT TO THE FLOORBOARD. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKE BOOSTER. THE VEHICLE WAS ABLE TO STOP. THE CONTACT CONTACTED FORD SERVICE 2816 N PINE AVE, OCALA, FL 34475 AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY ON THE VEHICLE REGARDING THE BRAKES HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

WHILE BRAKING, THE BRAKES DIDN'T NOT PERFORM AS EXPECTED. THEY WERE WORKING FINE, THEN IT FELT LIKE I COULDN'T STOP IN TIME. I HAD TO PUSH THE PEDDLE ALL THE WAY DOWN TO STOP. IT CAUGHT ME OFF GUARD, AND ALMOST COULDN'T STOP IN TIME. THERE WAS A HISSING NOISE FROM THE PETAL AFTERWARDS. THE CONDITION EXISTED UNTIL I STOPPED, PARKED THE CAR, AND WAITED SEVERAL HOURS. THEN THE NEXT TIME I DROVE IT, NO ISSUES. I CHECKED THE BRAKE SYSTEM AND DETERMINED. - NO VISIBLE LEAKS - BRAKE PADS HAVE PLENTY OF LIFE - BRAKE FLUID RESERVOIR STILL FULL

Mileage: 108,000

FOR SEVERAL MONTHS MY BRAKES HAVE GOTTEN WORSE AND WORSE. BRAKE PADS WERE REPLACED, BRAKES ADJUSTED AND EVEN FLOORING THE BRAKES SOMETIMES DOES NOT WORK. CAR HAS HESITATED AND SHUT OFF AT INTERSECTIONS. RAIN HAS CAUSED SOME HYDROPLANING. CAR CONTINUES ROLLING WITH BRAKE PEDAL PUSHED ALL THE WAY DOWN. I STOPPED THE CAR AT A TRAFFIC LIGHT, BUT THE CAR CONTINUED TO ROLL SLOWLY AND RAN INTO THE VEHICLE IN FRONT OF ME! HELP! NO DAMAGE TO EITHER EXTERIOR, BUT I DON'T KNOW WHAT MIGHT HAPPEN NEXT.

Mileage: 68,000

I HAVE A 2013 FORD EDGE AWD SEL MODEL, THIS PAST FEB. 7, 2020 AS TRAVELING ON A 3 HOUR TRIP TO NORTHERN NEW YORK,FOR THE MOST PART THEIR WERE NO ISSUES UNTIL I APPROACHED MY DESTINATION WHICH HAD HEAVY SNOW THE DAY BEFORE.I NEEDED TO DECLINE ON A STEEP ROAD THAT HAD SNOW, SLUSHY SPOTS, AS I APPLIED THE BRAKES AND SHIFTED INTO LOW GEAR THE ABS SYSTEM KICKED IN AND AFTER THAT THE PEDAL WAS SPONGY.AND PEDAL APPROACHED THE FLOOR.AFTER BEING A FORMER FORD DEALER FOR 40 YRS. WAS ABLE TO TAKE THE TRIP BACK BUT WITH CAUTION.I HAVE PRACTICED MECHANICS FOR 25 YRS OF THAT 40.NOW RETIRED AND TO IT TO A LOCAL TECHNICIAN, HAD BRAKES CHECKED,WERE IN GOOD SHAPE BUT ON THE CHECK OF THE ABS SYSTEM IT INDICATED A POSSIBLE STUCK VALVE IN THE HCU UNIT WHICH IS COSTLY.TAKING IT TO FELLOW FORD DEALER WHOM I'VE KNOWN FOR 45 YRS. TO VARIFY. I KNOW HOW THE FORD SYSTEM WORKS AND IT TAKES PRESSURE FROM PUBLIC TO COLLECT DATA AND AT SOME POINT ISSUE A RECALL ON THIS MATTER.

Mileage: 135,000

VEHICLE HAD BRAKE BOOSTER RECALL 13 NO2 DONE PREVIOUSLY. AND BRAKE BOOSTER HAS GONE OUT AGAIN. CAR DOES NOT START PROPERLY FORD WILL NOT WARRANTY THE REPAIR.

Mileage: 130,000

WHILE DRIVING AT ANY SPEED WHENEVER I PRESS MY BRAKES THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE GROUND AND IT BARELY STOPPED THE VEHICLE, I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME IT WAS THE HCU AND MODULE THAT NEEDED TO BE REPLACED AT A COST OF $1600 AND THE VEHICLE WAS IN THE SHOP FOR 9 DAYS, I CAN'T BELIEVE THIS VERY EXPENSIVE PART WENT BAD AFTER ONLY 6 YEARS AND 67,000 MILES.

Mileage: 67,500

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNSPECIFIED SPEED, THE BRAKES MALFUNCTIONED AND FAILED TO IMMEDIATELY STOP THE VEHICLE CAUSING THE STOPPING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PAD AND ROTORS HOWEVER, THE FAILURE RECURRED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

MY BRAKES BECOME SPONGY & GO TO THE FLOOR. IT OCCURRED SPORADICALLY BUT NOW IS CONSTANT EITHER WHEN THE VEHICLE IS IN MOTION OR AT A STOP. IF SOMEONE PULLED OUT IN FRONT OF ME I COULD NOT STOP IN A SAFE DISTANCE. BRAKES HAVE BEEN SERVICED. THERE ARE MULTIPLE COMPLAINTS ON LINE ABOUT THIS POTENTIALLY FATAL FLAW. MATLOCK TIRES IN ATHENS, TN REPLACED THE MASTER CYLINDER AND REPLACED ALL THE BRAKE PADS. THEY CALLED TO THE FORD DEALERSHIP CONCERNING RECALLS OR HOW TO REPAIR THE PROBLEM TO NO AVAIL.

Mileage: 135,000

IN SEPTEMBER 2014, FORD HAS ISSUED A "CUSTOMER SATISFACTION" NOTICE REGARDING THE EXTENDED WARRANTY ON BRAKE FUNCTION COMPONENT. NOTICE ID :13N02. THE ISSUE WAS POSSIBILITY OF BREAK BOOSTER PREMATURE FAILURE LEADING TO UNPREDICTABLE BRAKING PERFORMANCE. THERE ARE 2 SIGNIFICANT ISSUES WITH THIS NOTICE: 1. THE PART THAT FAILS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE BEEN TREATED WITH IMMEDIATE RECALL INSTEAD OF AN EXTENDED WARRANTY OFFERING - AS THE FAILURE OF THIS PART LEADS TO UNPREDICTABLE BRAKING PERFORMANCE AT AN UNPREDICTABLE TIME FRAME. 2. IT ONLY COVERS VEHICLES PRODUCED BETWEEN CERTAIN DATES, WHILE THE REAL EXTENT OF FAULTY BRAKE SYSTEM COMPONENT GOES WAY BEYOND THE SCOPE COVERED IN THIS NOTICE. I OWN A 2013 FORD EDGE TRUCK WITH PRODUCTION DATE OF 06/13. THE MILEAGE ON THIS VEHICLE IS UNDER 58000. ABOUT A WEEK AGO THE BRAKING FUNCTION OF THIS CAR HAS FAILED SIGNIFICANTLY LEADING TO A NEAR CRASH SITUATION. THIS HAPPENED WHEN I WAS DRIVING CLOSER TO A TRAFFIC STOP AT ABOUT 20 MPH AND STARTED GRADUALLY APPLYING BRAKES AND TO MY SURPRISE THE CAR KEPT ON MOVING WITHOUT ANY NOTICEABLE BRAKING APPLIED. REALIZING THAT, I PRESSED THE PEDAL MUCH HARDER TO A DEGREE THAT WOULD BE CLOSE TO ACTIVATING ABS AND ONLY THEN THE CAR CAME TO A HARD STOP. AFTER EXPERIENCING THIS I STARTED RESEARCHING ONLINE AND HAVE LEARNED ABOUT FORD'S NOTICE OF EXTENDED WARRANTY ON BRAKE BOOSTER PART FAILURE - 13N02. I HAD EXACTLY THE SAME SYMPTOMS AS DESCRIBED IN THIS BULLETIN. UPON VISITING DEALERSHIP, THEY REFUSED TO SERVICE MY CAR UNDER THIS EXTENDED WARRANTY AS MY CAR WAS JUST OUTSIDE THE PRODUCTION DATES COVERED BY 13N02. UPON FURTHER RESEARCH, I HAVE LEARNED THAT THIS ISSUE IMPACTED A MUCH LARGER NUMBER OF FORD EDGE 2013 OWNERS, WHOSE SAFETY CONCERNS ARE PLAINLY IGNORED BY FORD MOTOR COMPANY SAME AS IS MY CASE. BOTH DEALERSHIP AND THE FORD HOTLINE REFUSED TO ANYTHING ABOUT IT.

Mileage: 57,500

WHILE DRIVING AT APPROXIMATELY 55-60 MILES PER HOUR THE TRACTION CONTROL AND TRACTION CONTROL OFF LIGHT LIT UP AND A RED BRAKE MALFUNCTION LIGHT CAME ON AND THE ENGINE STOPPED WHILE THE CAR WAS IN MOTION. WE COASTED TO THE SIDE OF THE ROAD AND IT TOOK TWO ATTEMPTS TO START IT AGAIN. THE TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT IS STILL ON. IT HAPPEN THREE TIMES SO FAR AND TWO OF THOSE TIMES WAS WHILE WE WERE ON THE INTERSTATE IN TRAFFIC TRAVELLING AT 60-70 MPH. THIS WAS NOT SAFE AT ALL. WHEN IT SHUTS OFF THERE IS A BIG THUD SOUND AND THE TRACTION CONTROL, TRACTION CONTROL OFF AND A RED BRAKE MALFUNCTION LIGHT COMES ON. AFTER THE SECOND TIME THERE IS NOW A RATTLE. I HAVE THE CAR AT HOME NOW BUT IT HAS A HESITATION IN IT WHEN IT IS FIRST STARTED THIS ALL HAS HAPPENED IN THE LAST 4 DAYS.

Mileage: 191,341

BRAKE BOOSTER MALFUNCTION WHILE DRIVING

Mileage: 46,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE BRAKE BOOSTER. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP AND THEN SLOWED DOWN. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, CHECKED THE BRAKE FLUID, AND NOTICED THAT IT WAS OK. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. THE CONTACT CALLED CORWIN FORD NAMPA (5707 E GATE BLVD, NAMPA, ID 83687, (208) 475-1110) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, AN ABNORMAL HISSING NOISE WAS HEARD COMING FROM THE BRAKES. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL FOR THE BRAKES TO ENGAGE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 94,005.

Mileage: 94,005

DURING A RECENT SNOW FALL. I WAS DRIVING DOWN THE ROAD. WHEN I WENT TO STOP THE ABS SYSTEM ACTIVATED DUE THE THE SNOWY ROAD CONDITIONS. FROM THEM ON THE BRAKE PEDAL HAS GONE TO THE FLOOR WITH OUT RETURNING BACK TO NORMAL. I DID HAVE THE BRAKES LOOKED AT AND FOUND OUT THE PADS AND ROTORS ARE FINE. THE SERVICE DEPARTMENT WAS NOT ABLE TO SEE ANY ISSUES AND TOLD ME I WOULD HAVE TO TAKE IT TO A FORD DEALERSHIP TO HAVE THE COMPUTER LOOKED AT. BECAUSE THE REPAIR SHOP DOES NOT HAVE ACCESS TO FORD SOFTWARE.

Mileage: 130,000

YESTERDAY, I DROVE MY VEHICLE TO A RESTAURANT FOR LUNCH, IT WAS FINE. WHEN I WAS LEAVING THE RESTAURANT AND COMING UP TO A STOP SIGN I APPLY MY BRAKES AND MY BRAKE PEDAL IS SPONGY AND GOES COMPLETELY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. AT THE NEXT STOP SIGN, I STARTED SLOWING DOWN EVEN SOONER AND AGAIN THE BRAKE PEDAL GOES CLEAR TO THE FLOOR. I PULLED OVER AND SHUT MY CAR OFF AND CALLED MY HUSBAND. HE HAD ME RESTART THE VEHICLE AND BACK UP AND GO FORWARD SLOWLY. THE BRAKE PEDAL THEN FELT LIKE IT HAD PRESSURE AND WAS STOPPING ME. I CAREFULLY DRIVE HOME, LEAVING A LOT OF SPACE BETWEEN ME AND VEHICLES IN FRONT OF ME. THIS MORNING THE BRAKES ARE AGAIN SPONGY BUT THEY ARE STOPPING ME WHEN MY PEDAL IS NEARLY FULLY DEPRESSED. I RESEARCHED THE PROBLEM LAST NIGHT AND FOUND THERE WAS A RECALL FOR 2013 FORD EDGE BRAKE BOOSTER BUT WHEN I CALLED THE DEALERSHIP THIS MORNING THEY INFORM ME THAT MY 2013 FORD EDGE IS NOT INCLUDED. THERE A THOUSANDS OF COMPLAINTS ON THE BRAKES ON THESE VEHICLES AND FORD IS NOT STANDING BEHIND THEIR VEHICLES OR MAKING THE PROBLEM RIGHT. THIS IS A SAFETY ISSUE AND FORD NEEDS TO FIX IT. A VEHICLES BRAKES SHOULD NOT JUST FAIL WHILE PARKED FOR 45 MINUTES DURING LUNCH.

Mileage: 140,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A HIGH-PITCHED WHISTLING NOISE WAS HEARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS; HOWEVER, THE VEHICLE WAS ABLE TO STOP. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE HIS WIFE WAS DRIVING. DURING THE FAILURE, THE LOW PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY COVERAGE FOR THE BRAKE BOOSTER (13N02). THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

BRAKE MASTER CYLINDER DEVELOPED AN INTERNAL BYPASS LEAK, AT TIMES THE PEDAL WOULD GO TO THE FLOOR WHILE ATTEMPTOING TO STOP, OTHER TIMES THE PEDAL WOULD FADE WHILE SITTING STOPPED WITH FOOT ON PEDAL. BARKE VACUUM BOOSTER DIAPHRAM DEVELOPED A LEAK CAUSING A HARD PEDAL AND VACUUM LEAK WHEN THE PEDAL WAS APPLIED. VACUUM LEAK CAUSED SERVICE ENGINE LIGHT ISSUES.

Mileage: 63,000

WHILE DRIVING OVER A BUMP IN THE ROAD ON A CITY STREET, THE BRAKES STOPPED WORKING. BRAKE PRESSURE WAS LOST AND ONLY BY DEPRESSING THE PEDAL TO THE FLOOR COULD A SMALL AMOUNT OF BRAKING POWER BE APPLIED. NO WARNING LIGHTS APPEARED AND NO NOISES, HISSING, ECT WERE HEARD. THE ISSUE OCCURRED THREE TIMES IN THE SAME LOCATION IN THE SPAN OF A MONTH. AFTER TWO INCIDENTS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUSPECTED THE BRAKE BOOSTER MAY BE FAILING. THE MECHANIC COULD NOT CONFIRM AN ISSUE WITH THE BRAKING SYSTEM, BUT WE ELECTED TO REPLACE THE BRAKE BOOSTER AS FUNCTIONAL BRAKES ARE ESSENTIAL AND A BOOSTER RECALL HAS OCCURRED FOR THIS VEHICLE, ALTHOUGH THIS VIN WAS NOT INCLUDED IN THE RECALL. WITHIN A FEW DAYS OF THE REPAIR, THE EXACT ISSUE OCCURRED AGAIN IN THE SAME SPOT, SO THE BOOSTER REPLACEMENT CLEARLY DID NOT RESOLVE THE ISSUE. THE VEHICLE HAS BEEN WELL MAINTAINED WITH NEWLY REPLACED PADS AND ROTORS AND HAS APPROXIMATELY 75,000 MILES. ONCE THE VEHICLE WAS STOPPED, THE BRAKES STARTED WORKING NORMALLY AND CONTINUED WORKING NORMALLY AFTER THE CAR WAS TURNED OFF AND THEN BACK ON AGAIN. THE VEHICLE WILL BE TAKEN TO OUR LOCAL FORD DEALER SHORTLY TO ATTEMPT TO DIAGNOSE THE ISSUE.

Mileage: 75,000

BRAKE BOOSTER FAILURE CAUSING DECREASED STOPPING POWER. FORD RELEASED A BULLETIN 13N02 COVERING THIS VEHICLE UP UNTIL MARCH OF 2013. VEHICLE WAS MANUFACTURED IN JULY OF 2013 AT SAME PLANT. CALLING THEM, THEY STATED THAT THEY WILL NOT COVER. MY VEHICLE HAS 128K MILES ON IT AND THEY OFFERED AN EXTENDED WARRANTY ON THE BULLETIN FOR 10 YEARS 150000 MILES DUE TO THE HIGH RATE OF FAILURES AND SAFETY ISSUES. DEALERSHIP AND FORD CUSTOMER CARE ARE UNWILLING TO ACKNOWLEDGE THAT THE PROBLEM CONTINUED LONGER THAN THEIR CUT OFF DATES. THE VEHICLE WAS IN MOTION AT THE TIME OF FAILURE AT HIGHWAY SPEEDS OF 60MPH . DURING TRAFFIC, AS THE BRAKES BOOSTER FAILED DURING NORMAL STOPPING IN CONGESTED TRAFFIC, MY WIFE HAD TO SWERVE TO AVOID THE CAR IN FRONT OF HER AS SHE PUMPED HER BRAKES TO TRY TO STOP THE VEHICLE. FORTUNATELY HER EXPERIENCE ALLOWED HER TO AVOID AN ACCIDENT. THE LOCAL SERVICE STATION, FOUND THAT THE BOOSTER HAD FAILED, BUT WAS A FEW MONTHS OUT FROM FORDS SUPPLEMENT DATE. I'M ASKING THAT THE NHTSA REVIEW THE PROBLEM AND WILL BE SAVING PARTS AND SERVICE REPAIRS FOR FURTHER INFORMATION IF NEEDED.

Mileage: 128,000

BRAKE CYLINDER BOOSTER SYSTEM FAILURE. VEHICHLE VIN NOT INCLUDED IN PREVIOUS RECALLS. CAR WOULD NOT BRAKE; HISSING SOUNDS; HAD TO PUT IN NEUTRAL AND PUSH BRAKE TO THE FLOOR. THIS IS NOT ACCEPTABLE OR SAFE IN A CITY WITH THE TRAFFIC WE HAVE IN HOUSTON. INDEPENDENT DEALER ESTIMATE TO FIX EXCEEDS $1200. FORD NEEDS TO RECALL THIS VEHICLE FOR CONTINUED BRAKE ISSUES.

Mileage: 108,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES MADE A WHISTLING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED EDWARDS AUTO SALES CO (3440 BLUE RIDGE BLVD, WEST UNION, SC 29696, (877) 365-4221) AND EXPLAINED THE ISSUE TO THE PARTS DEPARTMENT WHO AGREED THAT THE POWER BRAKE BOOSTER FAILED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 24642713. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

Mileage: 91,000

WHILE DRIVING MY 2013 EDGE (148,000 MILES), WHEN GOING TO APPLY THE BREAK IT SUDDENLY DID NOT WANT TO BREAK CAUSING ME TRY TO VEER FROM TRAFFIC TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. NEVER HAD A WARNING OR ISSUE BEFORE THIS.THE PEDAL WILL THEN GO ALL THE WAY DOWN. EDGE HAS AN FSA ITEM FOR EXTENDED WARRANTY OF THE BREAK BOOSTER. TAKING TO DEALERSHIP I WAS INFORMED THAT THE MASTER CYLINDER WAS BAD. THE MECHANICS I SPOKE TO STATE THAT THE MASTER CYLINDER AND BRAKE BOOSTER GO HAND IN HAND SO TO SPEAK YET FORD STATES THEY ARE NOT RESPONSIBLE FOR THAT ONLY THE BRAKE BOOSTER. UPON LOOKING UP CUSTOMER ISSUES FOR THIS I SAW THE 2011-2013 F150S HAVE THE SAME ISSUES AND BOTH THE MASTER CYLINDER AND BRAKE BOOSTER WERE BEING REPLACED BY FORD AT NO CHARGE. WHY NOT THE EDGE? IT IS CLEARLY HAVING THE SAME ISSUES AND MY BRAKES ARE IN GOOD CONDITION.THE DEALERSHIP ALSO STATED THE ABS HYDRAULIC CONTROL ASSEMBLY WAS BAD, YET THE ABS LIGHT HAS NOT TURNED ON AND I AM NOT SURE THIS IS ACCURATE AS PRIOR TO TAKING TO THE DEALERSHIP I HAD A MECHANIC LOOK AT IT AND THEY TOLD ME IT WAS THE BRAKE BOOSTER AND MASTER CYLINDER.

Mileage: 148,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE BRAKE PEDAL WAS SLIGHTLY ENGAGED, THE CONTACT HEARD A CONSTANT ABNORMAL HISSING NOISE. WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, THE NOISE STOPPED. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO GOODYEAR AUTO SERVICE WHERE THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS THEN TAKEN TO BERGLUND FORD, INC. (834 E MAIN ST, SALEM, VA 24153, (540) 389-7291) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TEAR IN THE DIAPHRAGM AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE EXTENDED WARRANTY DID NOT COVER THE VEHICLE BECAUSE IT WAS SEVEN MONTHS OUTSIDE OF THE WARRANTY DATES. THE FAILURE MILEAGE WAS 56,500.

Mileage: 56,500

VACUUM BRAKE BOOSTER NEEDS TO BE REPLACED. I WENT TO DRIVE MY CAR, BACKING OUT OF MY DRIVEWAY, AND IMMEDIATELY THE BRAKES WERE EXTREMELY HARD TO PUSH ON. LUCKILY I WAS BACKING OUT OF MY GARAGE, BUT MY BRAKES FAILED, AND I HAD TO HIT THE EMERGENCY BRAKE TO MAKE THE CAR STOP. I HAD A 1 YEAR OLD IN THE CAR, AND THIS IS A HUGE SAFETY ISSUE. ALSO, I HAD NOTICED EARLIER THAT WHEN I WAS IN DRIVE, BUT SITTING AT A LIGHT, THE CAR WOULD SHAKE. A MINUTE LATER, THE CAR DIED.

Mileage: 60,000

I PLACED CAR IN PARK ON FLAT GROUND, TOOK FOOT OFF BRAKE, AND CAR STARTED ROLLING. THIS HAPPENED A FEW TIMES WITHIN A WEEK BUT HASN'T HAPPENED SINCE THEN. I HAD TO USE EMERGENCY BRAKE WHEN IT DID HAPPEN TO PREVENT CAR FROM MOVING WHILE PARKED.

Mileage: 113,000

BRAKES STARTED TO MAKE HISSING NOISE. BROUGHT TO MECHANIC TO FIND A FAILED BRAKE BOOSTER. CONTACTED FORD BECAUSE IT IS PART OF EXTENDED WARRANTY. WAS TOLD BY FORD THAT MY VIN WAS NOT PART OF THE EXTENDED WARRANTY COVERAGE. WAS TOLD THE CAR WAS SAFE TO DRIVE, BUT IF THE BRAKES BECOMES HARD I WAS TO 'MASH ON THE BRAKES AND MY CAR WOULD STOP'. FORD KNOWS THERE IS A PROBLEM AND IS NOT TAKING RESPONSIBILITY FOR THE SAFETY OF THEIR VEHICLE.

Mileage: 666,909

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AIR LEAKING WHILE DEPRESSING THE BRAKE PEDAL WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES DID NOT FUNCTION WHEN NEEDED AND THE VEHICLE TOOK SOME TIME TO COME TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE AWARE OF THE FAILURE. THE MANUFACTURER ONCE OFFERED AN EXTENDED WARRANTY REGARDING THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT MEET THE GUIDELINES TO QUALIFY FOR THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

BRAKE PEDAL WENT TO THE FLOOR AS I APPLIED THEM AFTER EXITING INTERSTATE AND PULLING INTO A PARKING LOT. IT WAS TAKEN TO A FORD DEALERSHIP WHERE THE MASTER CYLINDER, BOOSTER AND HCU WERE ALL REPLACED, BUT PROBLEM STILL PERSISTED

Mileage: 75,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT WAS VERY FIRM. THE CONTACT STATED THAT EXTRA PRESSURE WAS NEEDED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO SISK FAMILY FORD (565 OAK ST, FOREST CITY, NC 28043, (828) 245-1626) WHERE IT WAS DIAGNOSED. THE RESULTS WERE STILL PENDING. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INFORMED HER OF A TEAR IN THE DIAPHRAGM OF THE BRAKE BOOSTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *BF CONSUMER STATED TEAR IN DIAPHRAM WAS REPAIRED.*JB

Mileage: 70,000

WHEN GOING TO BREAK, BREAK PEDAL GOES HALF WAY DOWN AND THEN STOPS, ALL WHILE CAR IS STILL MOVING. BECOMES HARD TO PUSH. WHILE APPLYING BREAK, THERE IS A HISSING NOISE. CAR STALLS WHILE SITTING AT A STOP LIGHT. AT TIME IS HAS ALMOST CAUSED ME TO CRASH MY CAR WITH MY 8 YEAR OLD IN IT. VERY UNSAFE TO DRIVE. UPON TAKING IT TO A MECHANIC, THEY DIAGNOSED IT WITH A FAILING BREAK BOOSTER. DEALER STATED MY CAR IS NOT COVERED UNDER THE 13N02 EXTENDED WARRANTY EVEN THOUGH MY CAR IS A 2013 AND WAS PRODUCED IN OAKVILLE CANADA. I HAVE SEEN THOUSAND OF CLAIMS/COMPLAINTS ABOUT THIS ISSUE. THIS IS A SAFETY CONCERN THAT OBVIOUSLY NEEDS TO BE ADDRESSED AND THE 13N02 NEEDS TO BE EXTENDED OUT TO MORE MODELS OF THE FORD EDGE. I BOUGHT THIS CAR BACK IN APRIL SO THAT ME AND MY SON ARE SAFER WHILE OUT ON THE ROAD, UNFORTUNATELY NOW I AM STUCK WITH AN UNSAFE CARE THAT SHOULD BE FIXED UNDER THE 13N02 EXTENDED WARRANTY.

Mileage: 115,000

HAD IT IN TO HAVE VACUUM LEAK TAKEN CARE OF AND THEY TOLD ME MY VACUUM BRAKE BOOSTER IS BAD AND IT SHOULD BE COVERED BY FORD AND NOT DRIVE IT IN CASE IT WON'T STOP AT ALL. I CALLED FORD AND ALL THOUGH THERE ARE RECALLS ON THE 2013 FORD EGDES MY VIN NUMBER IS NOT ONE TO BE COVERED, THIS IS NOT RIGHT THAT ALL OTHERS ARE COVERED FOR THE EXACT THING THAT'S HAPPENING TO MINE AND THEY SAY I HAVE TO PAY FOR IT. I THINK THEY DON'T CARE THAT I TRAVEL FOR WORK AND NEED MY CAR. HOW DO I GET THIS COVERED THROUGH FORD?

Mileage: 74,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO PARK, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD MULTIPLE TIMES TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED LATER THAT DAY. THE CONTACT CHECKED THE BRAKE FLUID AND FOUND THAT IT WAS NOT LOW; HOWEVER, SHE DECIDED TO ADD MORE BRAKE FLUID. THE CONTACT STATED THAT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 86,296.

Mileage: 86,296

BRAKES MAKE A NOISE LIKE AIR IS COMING OUT WHEN I'M PUSHING ON THEM. HAD THEM CHECKED OUT BY A GARAGE AND THEY SAID THE PAD AND ROTORS LOOK GOOD. HOWEVER, STILL HAVING ISSUES WITH IMMEDIATE STOPS WHEN GOING DOWN MY INCLINED DRIVEWAY. BRAKES FEEL SPONGY AND NOT TOUCHY. ALSO, RECENTLY, SITTING IN A DRIVE THROUGH LINE AND AFTER IDLING STATIONARY FOR A FEW MINUTES WITH MY FOOT ON THE BRAKE, THE CAR TURNED OFF. SOMETHING IS NOT RIGHT WITH THE BRAKE SYSTEM. IT'S A 2013 FORD EDGE.

Mileage: 109,400

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO MARK MCLARTY FORD (4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

WHILE DRIVING THE CAR 40 MILES IT COMPLETELY DIED AND THE STEERING WHEEL LOCKED UP. I TOOK THE CAR IN FOR DIAGNOSTIC TEST AND IT CAME BACK NOTHING. THE CAR WAS GIVING BACK TO ME AND IT HAD THE WARNING FLASHING ON THE DASH WITH THE WRENCH . I TOOK SEVERAL PICTURES. DRIVING WEST ON I-40 DURING RUSH HOUR TRAFFIC. I PAID FOR THIS REPAIR AND SEE THIS EXACT SAME THING HAS HAPPENED. SEVERAL MONTH LATER THE BRAKES FELT LIKE I WAS PUSHING ON A BRICK. I WAS UNABLE TO STOP,. THE FORD COMPANY HAS A RECAL ON THE BRAKE BOASTER AND I WAS TOLD TO PAY 900.00 AND MAYBE SOME TIME THEY WILL INCLUDE MY 2013 FORD EDGE. SEPT 16 2019 , THE CHECK ENGINE LIGHT IS ON. THERE IS A RECALLFOR THE FORD EDGE 2013 BUT AGAIN NOT MINE I HAVE A FAULTY PURGE VALVE . FORD IS CHARGING 349.00 TO PUT ON A PART THAT IS AGAIN ON RECALL. THIS PART IS ALSO ON THE OUTSIDE OF THE CAR.

WHILE DRIVING DOWN A HILL INTO TOWN I TRIED USING THE BRAKES AND THEY WANT COMPLETELY TO THE FLOOR. LUCKILY THERE WAS NO ONE IN FRONT OF ME AND WAS ABLE TO COAST TO A STOP IN TOWN WITH FAINT TO NO BRAKES OR FEEDBACK. TURNS OUT THE BRAKE/ABS MODULE WAS MALFUNCTIONING CAUSING IT TO DUMP ALL THE PEDDLE INPUT PRESSURE INSTEAD OF APPLYING IT TO THE BRAKES.

Mileage: 70,000

THIS CAR IS HORRIBLE. MULTIPLE SAFETY ISSUES! FIRST, MY AXLE NEEDS TO BE REDONE. CLICKING AND POPPING WITH ALL TURNS. SECONDLY, THE ELECTRONICS ARE HAYWIRE, WITH THE AC BLOWING HOT ON ONE SIDE AND COLD ON THE OTHER AND NOT STARTING WITH BRAND NEW BATTERIES. THIRD, THE BRAKE SYSTEM... HAD THE BOOSTER GO OUT. FORD REPLACED AND UPON THE DRIVE BACK, IT FAILED EVEN WORSE LOCKING MY ENGINE, SMOKE FROMTHE BRAKES BEING LOCKED UP. I HAD TO TOW BACK ON MY EXPENSE AND RENT A CAR FOR DAYS. THE REPLACED THE BOOSTER, BUT I STILL HAVE EVEN WORSENING BRAKE ISSUES. FORD TOLD ME I NEED A NEW ABS AND MASTER CYLINDER. IT ONLY DID THIS AFTER THE 2 FAILED BOOSTERS... NOW IF I HIT A BUMP OR GRAVEL WHILE PRESSING THE BRAKES, MY BRAKES GO OUT! I MEAN THEY FAIL! LUCKILY I HAVEN'T HIT ANYONE YET. IT'S OFF AND ON BUT HAPPENS WITH NO WARNING. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THERE'S THE CONSTANT SOUND OF HISSING AND AIR. I HAVE CONTACTED FORD MULTIPLE TIMES WHICH IS HORRIBLE AND TAKEN TO THE DEALERSHIP WHERE I LEAVE WITH NO PROBLEMS UNTIL THE NEXT UNEXPECTED BLOW OUT ON THE BRAKES. ALL YOU HAVE TO DO IS GOOGLE THIS MODEL AND THERE ARE TONS AND TONS OF REPORTS OF COMPLAINTS FOR THE SAME ISSUE. FORD SHOULD STAND BY THEIR PRODUCTS AND FIX TO AVOID INJURIES, DEATH AND LAWSUITS. I HAD NO ISSUES WITH MY CAR UNTIL OTHER THAN THE INITIAL BRAKE BOOSTER FAILURE, UNTIL MY CAR WAS LEFT WITH SMOKE ALL UNDER MY CAR FROM THE SECOND BRAKE BOOSTER. I GOT ONE THING FIXED ONLY TO HAVE MAJOR PROBLEMS AFTER. HOW IS THAT FAIR? OBVIOUSLY FORD DIDN'T FIX CORRECTLY AND/OR GAVE ME BAD EQUIPMENT WHICH BURNED MY SYSTEM UP. NOW I NEED TO PAY FOR MY ABS TO BE FIXED? SHAME ON FORD! VERY DANGEROUS. WILL NEVER BUY FORD AGAIN. AT LEAST THE FOREIGN CARS STAND BY THEIR PRODUCTS. BUYERS BEWARE THE EDGE IS TAINTED.

Mileage: 120,000

IN AUGUST 2019 I SUDDENLY EXPERIENCED LIS OF BRAKE BOOST AND BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO PUMP UP THE BRAKES AND DROVE TO THE LOCAL FORD DEALERSHIP WHERE I WAS GIVEN AN APPOINTMENT TO EVALUATE AND REPAIR. DEALERSHIP REPORTED IT WAS NOT A BOOSTER ISSUE, BUT ABS SENSOR NOT COMMUNICATING WITH ECM. DEALERSHIP REPORTED THEY REPROGRAMMED AND WAS WORKING FINE. LESS THAN A WEEK LATER I EXPERIENCED THE SAME ISSUE. DEALERSHIP CHECKED AND FOUND NO CODES ISSUE AND STARTED THEY BELIEVED IT TO BE MASTER CYLINDER FAILURE, BUT THEY WEREN'T SURE. THEY SUGGESTED REPLACING PARTS STEP BY STEP UNTIL THEY FOUND THE FAULTY PART, STARTING WITH MASTER CYLINDER. MASTER CYLINDER REPLACED, SAME ISSUE. ELECTRONIC MODULE TESTED AND FOUND TO BE OKAY. NOW THEY HAVE NO IDEA. FROM READING ONLINE POSTS, IT'S OBVIOUS THERE IS AN ISSUE WITH THIS MODEL BRAKE SYSTEM. CONTACTED FORD CUSTOMER SERVICE AND THEY WON'T ADDRESS ISSUE. LOCAL DEALERSHIP IS JAMES HODGE. HELP!! *TR

Mileage: 109,000

WHILE TURNING INTO A SHOPPING CENTER, MY BRAKES SUDDENLY HAD TO BE PUSHED TO THE FLOOR TO STOP THE CAR. THE ISSUE CONTINUED FOR AN HOUR OF DRIVING, AND MY HUSBAND WAS ABLE TO DUPLICATE HAVING TO PUSH THE BRAKE PEDAL TO THE FLOOR. ONCE WE DETERMINED THE CAR NEEDED REPAIR, WE DROVE (CAREFULLY) TO A REPAIR CENTER AND THE TECH WAS UNABLE TO DUPLICATE THE ISSUE. ON THE DRIVE OVER TO THE SHOP, THE BRAKE FUNCTION GRADUALLY RETURNED TO NORMAL.

Mileage: 118,000

BRAKE FAILURE ON A 2013 FORD EDGE. I APPLIED MY BRAKES AS I APPROACHED STOPPED TRAFFIC ON I-26 EAST BOUND. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE CAR COMPLETELY. I PUMPED THE BRAKES AND IT SLOWLY BEGAN TO STOP. FORTUNATELY I DID NOT HIT THE CAR IN FRONT OF ME. I PULLED OFF TO THE SIDE OF THE ROAD. THE BRAKE PEDAL REMAINED AT THE FLOOR OF THE CAR. THERE WAS NO WARNING THAT THERE WAS A PROBLEM WITH THE BRAKES. MY VEHICLE HAS NEVER HAD ANY TYPE OF BRAKE PROBLEM. IT HAS AROUND 50,000 MILES. I HAD THE CAR TAKEN TO MY MECHANIC TO DETERMINE THE PROBLEM. IN THE MEAN TIME I LOOKED TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM. I DID FIND A NUMBER OF COMPLAINTS FROM EDGE OWNERS THAT EXPERIENCED THIS SAME PROBLEM BUT NO RECALL. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED BY FORD. MY MECHANIC LATER INFORMED ME THAT BOTH THE BRAKE BOOSTER AND THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE LOCATION OF THESE PARTS REQUIRES A LOT OF LABOR TO REPLACE THEM. TOTAL COST $1,375.

Mileage: 50,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MADE AN ABNORMAL HISSING SOUND AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD; HOWEVER, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL MORE THAN ONCE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO DONLEY FORD (702 CHARLES ST, GALION, OH 44833, (419) 468-4322) WHERE IT WAS DIAGNOSED THAT A BRAKE LINE ASSEMBLY NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,527. *BF CONSUMER STATES THAT AFTER THE FAILURE THE VEHICLE WAS TAKEN TO A LOCAL GOODYEAR SHOP FOR INSPECTION. IT WAS DETERMINED THAT THE BRAKE BOOSTER HAD FAILED. CONSUMER WAS TOLD THAT THERE WAS A RECALL FOR THE VEHICLE. CONSUMER FOUND OUT LATER THAT THEIR VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. *DL

Mileage: 87,527

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE ATTEMPTING TO PARK. THE VEHICLE ROLLED, BUT FINALLY STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO SENTRY WEST LINCOLN (940 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 845-7700), BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER, BUT DID NOT COVER THE REPAIR COST. THE CONTACT STATED THAT UNKNOWN REPAIRS WERE COMPLETED AT THE COST OF $890. THE FAILURE MILEAGE WAS 49,000. *TR POWER BRAKE BOOSTER FAILED. (DIAGNOSED) 'THIS DOCUMENT WAS ILLEGIBLE.'*JB

Mileage: 49,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER SYSTEM FAILED TO OPERATE. THE CONTACT HEARD AN AIR LEAK SOUND WHILE DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL ALSO FELT HARD AND WAS DIFFICULT TO DEPRESS. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF AN UNKNOWN RECALL REGARDING THE BRAKE BOOSTER. THE CONTACT ALSO DROVE TO FRANK FLETCHER FORD (3015 TURKEY CREEK RD, JOPLIN, MO 64801, 417-429-4495) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER PROVIDED A COST ESTIMATE FOR THE REPAIRS. THE CONTACT THEN SPOKE WITH THE MANUFACTURER WHO ALSO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000.

Mileage: 165,000

BRAKE BOOSTER VACUUM INTERMITTENT FAILURE AT AROUND 100,000 MILES. FAILURE IS WORSENING OVER TIME.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND BRAKE CALIPERS, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PARRISH FORD (2900 RIVER RD W., GOOCHLAND, VA) WERE NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

THERE IS A HISSING SOUND AND IT IS LITERALLY TAKING BOTH FEET FOR ME TO STOP MY VEHICLE, THIS IS A SEVERE SAFETY ISSUE, AND I HAVE LESS THAN 110,000 MILES ON THIS CAR. IT HAPPENED SUDDENLY AND OUT OF THE BLUE. IT HAS BEEN AN ONGOING ISSUE FOR OVER A WEEK. THIS HAPPENS ANYTIME I'M IN THE CAR AND ITS MOVING. THE HISSING IS NOT AS BAD RIGHT NOW, BUT WHEN IT STARTED, IT WAS NONSTOP.

FOR OVER A WEEK, I HAVE HAD ISSUE WITH MY BRAKES BEING VERY DIFFICULT TO PRESS, AND STOP MY CAR. IT IS A 2013 FORD EDGE WITH ABOUT $106,000 MILES ON IT. THIS ISSUE STARTED SUDDENLY, AND ALMOST RESULTED IN A CRASH, AS I WAS NOT ABLE TO STOP MY CAR IN MY NEIGHBORHOOD, AND BLEW THROUGH A STOP SIGN. I HAVE SINCE DRIVEN IN MANUAL MODE, SO THAT I COULD DOWNSHIFT TO SLOW MY VEHICLE, BUT HAVE TO LEAVE ADEQUATE BRAKING TIME B/W MY VEHICLE AND THE NEXT, AND AM LEAVING EARLY AND LATE FOR WORK TO AVOID ANY TRAFFIC SITUATIONS IN WHICH MY CAR WILL NOT STOP. WE HAVE A 18MTH OLD, SO DRIVING WITH HER IN THE VEHICLE IS NOT GOING TO HAPPEN FOR HER SAFETY ALONE. WE CALLED, AND WERE TOLD THIS WAS COVERED AS LONG AS IT WAS THE BRAKE BOOSTER, BUT FROM READING THESE COMPLAINTS IT IS THE EXACT THING I'M HAVING AND I'M NOT SURE HOW IT COULD BE ANYTHING ELSE. THE HISSING IS WHEN I BRAKE, AND THE FIRST TIME IT HAPPENED, THERE WAS A VERY LOUD SQUEALING. MY BRAKES ARE "SPONGY" AND I LITERALLY HAVE TO USE BOTH FEET TO STOP MY VEHICLE. FORTUNATELY, WHEN I CALLED I WAS TOLD THIS WAS COVERED AS LONG AS IT IS THE BRAKE BOOSTER, BUT THIS IS CLEARLY AN ISSUE WITH FORD, AND IT SHOULD OBVIOUSLY BE A RECALLED PART. THIS HAS BEEN AN ONGOING ISSUE WITH MY CAR SINCE 8/19, AND I TOOK MY VEHICLE THIS MORNING TO BE SERVICED, AND HOPEFULLY IT WON'T TAKE LONG.

ALTHOUGH MY VEHICLE WAS NOT INCLUDED IN THE BATH OF 2013 FORD EDGE'S THAT WERE RECALLED FOR THE BRAKE BOOSTER GOING OUT, IT IS HAVING THE SAME ISSUE,, BRAKES BECOME SUDDENLY SPONGY AND YOU CAN HEAR AIR LEAKING FROM THEM. TOOK IT TO MY FORD DEALER WHO DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER.

Mileage: 51,000

BRAKE PEDAL IS SPONGY, TAKES MORE EFFORT TO PUSH TO HAVE AN EFFECT ON THE BRAKES, AND THERE IS A HISSING SOUND. BRAKE BOOSTER IS BAD.

Mileage: 77,000

TRYING TO STOP AT 35-40 MPH AT A RED LIGHT, BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, HAD TO STEP VERY HARD ON THE BRAKE PEDAL TO STOP. AFTER THAT I FELT A SPONGY BRAKE PEDAL, HISSING SOUND, AND ABNORMAL BRAKING MOVEMENT. DEALERSHIP INITIAL DIAGNOSIS; BRAKE BOOSTER & MASTER CYLINDER, AT A COST OF 1600 COULD NOT FIGURE OUT WHY THEY STILL HAVE A SPONGY PEDAL, NOW ASKING FOR 800 MORE FOR A ABS MODULE. COMPLETE DEFECTIVE BRAKE SYSTEM FROM FORD! 2013 FORD EDGE 125,000 MILES

Mileage: 125,000

VEHICLE WAS DRIVING ROUGHLY 60MPH ON A HIGHWAY WHEN DRIVER ATTEMPTED TO STOP. THE BRAKE PEDAL HAD TO BE FULLY PUSHED INTO THE FLOOR FOR THE CAR TO BEGIN SLOWING DOWN. THE CAR DID EVENTUALLY STOP. THE DRIVER THEN CONTINUED TO DRIVE SLOWLY (5-10MPH) ON BACK ROADS AND WHEN ATTEMPTING TO BRAKE THE BRAKE HARDLY NEEDED TO BE TAPPED AND THE CAR STOPPED IMMEDIATELY. THERE WAS AN AIR DEFLATING NOISE AND SCREECHING NOISE WHEN APPLYING THE BRAKE. TOOK THE CAR INTO A FORD DEALERSHIP AND THEY IDENTIFIED THE ISSUE AS A POWER BREAK BOOSTER AND VACUUM HOSE FAILURE. FORD CURRENTLY HAS A CUSTOMER SATISFACTION PROGRAM (13N02) FOR SELECT 2011-2013 FORD EDGES WITH UNDER 150,000 MILES. MY CAR IS A 2013 EDGE WITH 139,773 MILES. HOWEVER FORD CLAIMS THE VEHICLE IS NOT COVERED UNDER THE EXTENDED WARRANTY PROGRAM.

Mileage: 139,773

MY BRAKE PEDAL WOULD BE VERY DIFFICULT TO PRESS, CAUSING LONGER STOP TIMES. THIS WOULD HAPPEN RANDOMLY, BUT MULTIPLE TIMES EVERY DAY. FOR SAFETY REASONS, I HAD TO LEAVE AMPLE SPACE IN FRONT OF ME, AND COULD NOT LET MY CHILDREN DRIVE MY CAR. WHEN I SPOKE TO MY MECHANIC, HE TOLD ME IT WAS THE BRAKE BOOSTER. FORD CURRENTLY HAS A "PROGRAM" (13N02) FOR REPLACING THE BRAKE BOOSTER, BUT MY VEHICLE IS NOT INCLUDED IN THE MANUFACTURING DATES INVOLVED. MY VEHICLE WAS MANUFACTURED 2 MONTHS LATER THAN THE THE DATES INVOLVED. I HAD THE BRAKE BOOSTER REPLACED ON MY OWN, AND FORD WOULD NOT GIVE ME ANY COMPENSATION FOR THE FAULTY PART.

Mileage: 47,000

DRIVER NOTICED THE BREAKS NEEDING EXTRA PRESSURE TO GET VEHICLE TO STOP, HISSING SOUND WHEN BREAK PEDAL IS DEPRESSED, AT TIMES BREAKS ARE SPONGY, AT TIMES BREAKS NEED EXTRA PRESSURE THEN ALL OF A SUDDEN PEDAL GOES TO THE FLOOR BOARD AND VERY RAPID STOP TAKES PLACE. ALL THIS HAPPENS FROM VARYING SPEEDS WHILE STOPPING.

Mileage: 113,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT HEARD A HISSING NOISE WHEN SHE DEPRESSED THE BRAKE PEDAL. ON OTHER OCCASIONS, THE CONTACT HAD TO APPLY MORE FORCE TO STOP THE VEHICLE. THE CONTACT CALLED CHAPARRAL FORD (102 CO RD 773, DEVINE, TX 78016, (830) 665-4461) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT SHE COULD BRING IN THE VEHICLE TO RECEIVE A REPAIR ESTIMATE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN AN EXTENDED WARRANTY AND TO CALL NHTSA. THE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

SUDDEN ONSET OF ERRATIC BRAKING. PEDAL FEELS INCREDIBLY FIRM AT TIMES, REQUIRING SIGNIFICANTLY MORE PRESSURE THAN NORMAL TO STOP. OTHER TIMES THE PEDAL IS SPONGY AND HAVE A HUGE AMOUNT OF PEDAL TRAVEL. WHEN THE BRAKE IS APPLIED THERE IS AN AUDIBLE HISSING SOUND, AND IF DEPRESSED FULLY, THERE IS A LOUD AUDIBLE SQUEALING SOUND.

Mileage: 125,000

I NOTICED THAT IT TOOK MORE EFFORT TO PRESS THE BRAKE PEDAL TO GET MY VEHICLE TO STOP. I BROUGHT THE VEHICLE IN TO BE CHECKED. THEY TOLD ME IT IS THE BRAKE BOOSTER AND WILL NEED TO BE REPLACED. THEY TOLD ME THE COST WOULD BE $1000. I FOUND A FORD CUSTOMER SERVICE BULLETIN #13N02 THAT SPECIFICALLY EXPLAINS WHAT I AM HAVING REPAIRED. THIS BULLETIN AFFECTS 2010 TO 2013 FORD EDGE FOR 10 YEARS OR 150,000 MILES. I WAS TOLD BY THE DEALERSHIP MY EDGE VIN IS NOT ON THE LIST. THIS IS THE EXACT SAME ISSUE OCCURRING WITH MY VEHICLE AND SHOULD HAVE BEEN RECALLED BEFORE IT BECAME AN ISSUE. IT WAS LUCKY I DIDN'T HIT ANYONE OR ANYTHING.

Mileage: 86,000

BREAK BOOSTER WENT OUT ON CAR. THE 2013 FORD EDGE DID NOT INCLUDE MY VIN.

Mileage: 810,000

THE BRAKES BECAME MUSHY AND LOST ALL STOPPING ABILITY WHILE DRIVING ALMOST CAUSING ME TO RUN INTO VEHICLES IN FRONT OF ME. THE FORD DEALER INFORMS ME THAT THE BRAKE BOOSTER HAS FAILED AND IT WILL COST $950.00 TO REPAIR/REPLACE. THE DEALER ALSO INFORMED ME THAT WHILE THERE IS A RECALL ON THIS EXACT PROBLEM ON THE 2013 FORD EDGE, MY VIN NUMBER IS NOT INCLUDED. MY VEHICLE ONLY HAS APPROXIMATELY 45 THOUSAND MILES ON IT AND ONLY DRIVEN BY MY WIFE AND I IN AND AROUND THE LOCAL AREA...WE ARE BOTH IN OUR 70S. WHILE RESEARCHING THIS ISSUE I FOUND THAT THERE ARE LITERALLY HUNDREDS OF BRAKE BOOSTER FAILURES ON THE 2013 FORD EDGE THAT ARE EXACTLY LIKE THE FAILURE I EXPERIENCED. SO WHY WOULD MY VIN NUMBER BE EXCLUDED FROM THE RECALL. OBVIOUSLY THIS IS A DEFECTIVE BRAKE SYSTEM AND SHOULD BE REPAIRED AT NO COST TO ME.

Mileage: 45,000

WHEN APPLYING BRAKES AT START UP AND AT SLOW SPEEDS BRAKE PEDAL GETS HARD TO PRESS. AT HIGHER SPEEDS BRAKE PEDAL BECOMES SPONGY AND YOU DON'T HAVE MUCH BRAKE PEDAL LEFT. WHEN IN TRAFFIC AND GRADUALLY MOVING FORWARD BREAK PEDAL BECOMES HARD TO PRESS AGAIN. WHEN SETTING AT IDLE AFTER WARMED UP PEDAL WILL GO ALL WAY TO FLOOR AND A LOUD SCREECHING SOUND CAN BE HEARD. PROBLEM IS WITH THE BRAKE BOOSTER. A RECALL WAS ISSUED FOR THAT YEAR (2013), RECALL NUMBER 13NO2. DEALERSHIP CLAIMS IT DOESN'T COVER THIS VEHICLE BECAUSE IT WASN'T MANUFACTURED AT A SPECIFIC PLANT. THIS EDGE HAS THE SAME DESCRIPTION OF PROBLEMS THAT LOTS OF OTHER PEOPLE HAVE DESCRIBED ON LINE FOR THAT YEAR OF VEHICLE. YOU NEVER KNOW WHEN BRAKES ARE GOING TO BE HARD TO PRESS OR IF THEY'RE GOING TO BE SPONGY. VEHICLE HAS ONLY 45,000 MILES ON IT. A BRAKE BOOSTER SHOULDN'T BE FAILING THAT SOON UNLESS THEIR IS AN ISSUE WITH QUALITY OF MANUFACTURED PART.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES SEIZED OFTEN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS SCHEDULED FOR A CHECK-UP BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

Mileage: 113,000

BRAKES STARTED LOSING GRIP AS I ENTERED A 4-WAY STOP. CAR BARELY STOPPED AND BRAKES WORKED INTERMITTENTLY AFTER. BRAKE BOOSTER FAILED. AN EXTREMELY COMMON PROBLEM ON FORD EDGE CARS. MINE MISSED THE CHANCE TO BE COVERED UNDER EXTENDED WARRANTY BY ONE! MONTH. LUCKY THE CAR STOPPED, UNLUCKY THAT IT WAS AN EXPENSIVE FIX.

Mileage: 95,000

STARTING A FEW MONTHS AGO, THE BRAKE PEDAL ON OUR 2013 FORD EDGE WENT VERY SOFT UPON BRAKING MAKING THE VEHICLE VERY DIFFICULT TO SAFELY STOP. TOOK THE CAR TO THE FORD DEALER AND THEY COULD FIND NO ISSUES AS THE PROBLEM SEEMED TO RESOLVE ITSELF. THE BRAKE ISSUE REOCCURRED AGAIN, BUT, AGAIN THE DEALER COULD FIND NOTHING AS IT RESOLVED ITSELF. LAST WEEK THE ISSUE OCCURRED AGAIN. THIS TIME, THE DEALER FINALLY DIAGNOSED THE FIX AS A NEW MASTER CYLINDER AND BRAKE BOOSTER; THEY ARE CURRENTLY MAKING THE REPAIRS AT A COST OF APPROXIMATELY $2,300 (WON'T HAVE THE FINAL COST UNTIL I PICK IT UP NEXT WEEK). THIS IS MY WIFE'S VEHICLE AND ALL OF THE FAILURE OCCURRENCES WERE WHEN SHE WAS OPERATING THE VEHICLE. SHE CLEARLY STATES THAT HER SAFETY WAS SEVERELY COMPROMISED WITH EACH OCCURRENCE AS THE VEHICLE WAS EXTREMELY DIFFICULT TO SAFELY STOP. ADDITIONALLY, WAS TOLD BY THE DEALER THAT ALTHOUGH THIS ISSUE FOR THIS MODEL YEAR HAVE BEEN RECALLED BY FORD, OUR VEHICLE IS NOT COVERED. WITH ALL OF THE OCCURRENCES OF THIS VERY IMPORTANT SAFETY ISSUE FORD MOTOR NEEDS TO COVER THE COST OF THE REPAIRS. A FULL AND COMPLETE RECALL NEEDS TO BE ISSUED BECAUSE THE VEHICLE'S DRIVER AS WELL AS THE DRIVING PUBLIC IS AT RISK OF INJURY AND EVEN DEATH ESPECIALLY SINCE THE PROBLEM IS INTERMITTENT AND WHEN IT DOES OCCUR IS A COMPLETE SURPRISE TO THE DRIVER.

Mileage: 63,000

A DAY AGO AS I WAS DRIVING MY 2013 FORD EDGE, I NOTICED THAT IT TOOK MORE EFFORT TO PRESS THE BRAKE PEDAL AND WENT ALMOST TO THE FLOOR. WHEN I DID THIS IT MADE A HISSING AND SQUEAK SOUND. I BROUGHT THE VEHICLE IN TO BE CHECKED AT A FORD DEALERSHIP IN DELAWARE. THEY TOLD ME IT IS THE BRAKE BOOSTER AND WILL NEED TO BE REPLACED. THEY TOLD ME THE COST WOULD BE $1100. I FOUND A FORD CUSTOMER SERVICE BULLETIN #13N02 THAT SPECIFICALLY EXPLAINS WHAT I AM HAVING REPAIRED. THIS BULLETIN AFFECTS 2010 TO 2013 FORD EDGE FOR 10 YEARS OR 150,000 MILES. I WAS TOLD BY THE DEALERSHIP MY EDGE VIN IS NOT ON THE LIST. I CALLED FORD AND THEY ARE LOOKING INTO IT BUT THEY NEED TO COVER THIS AS I WAS TOLD CAN POSE A DANGEROUS SITUATION OF THE BRAKES FAILING.

Mileage: 95,600

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AND ATTEMPTING TO STOP AT A TRAFFIC LIGHT, THE BRAKES DID NOT WORK. THE VEHICLE WAS HALFWAY PAST THE LIGHT IN THE MIDDLE OF THE INTERSECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTERS FAILED. THE MECHANIC REFERRED THE CONTACT TO A DEALER. THE CONTACT CALLED NORM REEVES FORD LINCOLN (18900 STUDEBAKER RD, CERRITOS, CA 90703) AND WAS INFORMED THAT THE REPAIR WOULD COST $800. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT DISCOVERED THAT A SAFETY LETTER WAS ISSUED FOR THE BRAKES FOR AN EXTENDED WARRANTY WHEN THE VEHICLE WAS OWNED BY THE PREVIOUS OWNER. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

BRAKES ARE HISSING AND SPONGEY. I THINK IT IS THE BRAKE BOOSTER. FORD ACKNOWLEDGES THE ISSUE WITH THESE BRAKES BUT SAYS MY CAR IS NOT LISTED IN THE RECALL

Mileage: 110,000

2013 FORD EDGE CURRENT ISSUE: WITHOUT ANY WARNING BRAKES STARTED HISSING AND SCREECHING. IN THE SAME DAY THE BRAKES WERE HARD TO PRESS AND DID NOT STOP THE CAR AND THEN THEY WERE LOOSE TO THE FLOOR, BUT THEY DID NOT STOP THE CAR. I GOOGLED AND FOUND OUT THAT SOME VEHICLES WITH THE SAME YEAR 2013 HAVE A RECALL, BUT MY VIN WAS NOT INCLUDED. THE SYMPTOMS LEAD TO A FAILING BREAK BOOSTER. MY CARS INFORMATION SYSTEM CHECK DOES NOT SHOW ANY WARNINGS, BRAKES SAY OK, BUT I AM NOT ABLE TO DRIVE MY CAR. THE BRAKES ARE NOT GRINDING. TWICE I HAD TO SWERVE ONTO THE SHOULDER OF THE HIGHWAY TO AVOID REAR ENDING THE CAR IN FRONT OF ME. THIS IS FRIGHTENING TO OCCUR TO ANYONE WITHOUT A SYSTEM WARNING.

Mileage: 139,802

BRAKE PEDAL BECAME VERY HARD TO DEPRESS. REQUIRED EXTRA PRESSURE AND INCREASED BRAKING DISTANCE. WAS TOLD BY FORD DEALERSHIP. IT IS A KNOWN PROBLEM. THERE WAS NOTHING I COULD DO TO CAUSE IT OR PREVENT IT. THEY REPLACED THE BRAKE BOOSTER FOR $900.00

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED AND CAUSED THE BRAKING DISTANCE TO BE EXTENDED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD OF DRAPER (11442 S. LONE PEAK PKWY, DRAPER, UT) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER VACUUM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNKNOWN.

Mileage: 83,000

THE BRAKE BOOSTER DEVELOPED A TEAR CAUSING BY BRAKING SYSTEM TO BECOME DEFECTIVE, BRAKING BECAME VERY DIFFICULT WHILE I WAS DRIVING ON THE HIGHTWAY IN THAT I HAD TO PRESS THE PEDAL VERY HARD TO COME TO A STOP. THIS PROBLEM HAS BEEN IDENTIFIED IN FORD EDGE 2010-2013 MODELS, BUT MY VEHICLE MISSED THE DATE ON THE RECALL BY ONLY A COUPLE OF MONTHS.THE REPAIR IS COSTING ALMOST $700 PLUS COST OF CAR RENTAL WHILE IT WAS BEING REPAIRED.

Mileage: 94,000

I LOST THE BREAK WHILE DRIVING AT 20 MILES , THE BREAK WENT TO THE FLOOR.I CHANGE THE BREAKS AND PADS AND THE BREAKS STILL INCREDIBLE LOW. I CALL FORD CUSTOMER SERVICE AND THEY ARE NOT HELPFUL AT ALL THIS IS A VERY SIRIUS PROBLEM PLEASE DO SOMETHING

Mileage: 151,222

BRAKES BECAME SPONGY 2 1/2 WEEKS AGO. TOOK TO FAMILY MECHANIC. THEY WERE UNABLE TO RECREATE AND STAYED THE BRAKE PADS ARE IN GREAT CONDITION. WENT ON SHORT VACATION AND THE BRAKES CONTINUED TO BE SPONGY BUT NOT EVERY TIME. WHEN WE RETURNED HOME IT BEGAN HAPPENING MORE FREQUENTLY AND A HISSING SOUND BEGAN WHEN APPLYING BRAKES. THEN YESTERDAY MORNING THE CAR SHUT OFF IN THE MIDDLE OF A BUSY INTERSECTION BUT RESTARTED AFTER A FEW MINUTES. TOOK IT INTO MECHANIC AGAIN AND THEY WERE ABLE TO RECREATE BOTH ISSUES. AFTER RESEARCH THEY DISCOVERED A FORD EXTENDED WARRANTY FOR THIS ISSUE SO I TOWED IT TO NEAREST FORD DEALERSHIP. NOW THE GARAGE IS TELLING ME IT WILL COST BETWEEN $800 AND $1000 AND MY VIN IS NOT COVERED. THE INFO ONLINE STATES IT SHOULD BE COVERED. I PAY MY FINAL CAR PAYMENT IN 2 WEEKS AND MY ADDITIONAL WARRANTY THAT I PURCHASED ENDED IN MAY. IT SEEMS THIS IS A KNOWN ISSUE AND SHOULD BE COVERED AND MOST CERTAINLY SHOULD BE RECALLED. IT IS NOT DUE TO NORMAL WEAR AND TEAR. I HAVE OWNED IT BRAND NEW AND AFTER 7 YEARS ONLY HAVE 30K MILES ON IT. THE VEHICLE IS IN GREAT CONDITION OTHERWISE. BRAKING ISSUES ALMOST LED TO AN ACCIDENT THE DAY BEFORE AND IT SHUT OFF WITH NO WARNING OR LIGHTS FROM THE VEHICLE IN THE MIDDLE OF AN INTERSECTION. WHAT IF WE HAD BEEN ON OUR ROAD TRIP AND GOING 80 MILES AN HOUR? THIS IS A SAFETY ISSUE. THE ISSUE WAS RECREATED AT THE FAMILY MECHANIC IN A PARKED POSITION BUT FOR ME IT WAS OPERATIONAL.

Mileage: 30,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES LOST POWER, WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED QUIRK FORD OF AUGUSTA AT 207-430-1600 (LOCATED AT 7 WATER ST, HALLOWELL, ME 04347) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE DRIVING 40 MPH. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO DITSCHMAN/FLEMINGTON FORD LINCOLN (215 US-202, FLEMINGTON, NJ 08822, (908) 905-0317) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED, PROVIDED A CASE NUMBER, AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 82,000. *BF *TR

Mileage: 82,000

AS I WAS COMING TO A STOPLIGHT IN THE CITY AT ABOUT 25-30 MPH, MY BRAKES ENGAGED FOR ABOUT A QUARTER OF A SECOND, THEN GAVE OUT ALMOST ENTIRELY. I HAD TO PUMP BRAKES AND HIT THE EMERGENCY BRAKES TO STOP FROM HITTING A STOPPED AT AN INTERSECTION. THANKFULLY I BRAKE EARLY AND STOPPED SHORT A FEW INCHES. AFTER INSPECTION THE CULPRIT IS THE MASTER BRAKE CYLINDER.

Mileage: 87,000

AFTER HITTING A BUMP, POT HOLE, ETC. THE PEDAL GOES TO THE FLOOR AND IS SLOW TO STOP, CURRENTLY, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND IS SLOW TO STOP, WHICH FROM WHAT I HAVE READ IS A COMMON PROBLEM,WITH THE HCU AND/OR POWER BREAK BOOSTER BUT NO OFFICIAL RECALL HAS BEEN ISSUED. ALTHOUGH THIS HAPPENED ONCE OR TWICE IN DECEMBER OF 2018, IT HAS HAPPENED TWICE IN THE MONTH OF JUNE 2019 AND NOW IS CURRENTLY NOT IMPROVING.

Mileage: 78,520

BRAKE VACUUM BOOSTER HAS FAILED. BRAKE STOPPING EFFORT CHANGES WITH ENGINE RPM. AT LOW ENGINE SPEEDS, THE CAR APPEARS TO HAVE NO BRAKES. NO WARNING LIGHTS ARE GIVEN TO OPERATOR TO KNOW THERE IS A PROBLEM WITH BRAKES. FORD HAS A VOLUNTARY SERVICE ACTION (13N02)TO CARS BUILT UNTIL MARCH 2013, BUT PROBLEM STILL EXIST IN CAR BUILT IN MAY

Mileage: 134,600

BRAKES ARE NOT WORKING PROPERLY. WHEN I PUSH DOWN ON BRAKES IT FEELS VERY SPONGY LIKE THERE'S AIR STUCK IN THERE. MAKES A HISSING SOUND. I STEP ON THE BRAKES AND IT FEELS LIKE THE CAR KEEPS ROLLING. AND I HAVE TO SLAM ON THE BRAKES.

Mileage: 75,000

MY MECHANIC HAS INFORMED ME THAT MY MASTER CYLINDERS ARE BAD. THAT THIS PART ON THE FORD EDGE LEAKS FLUID INTO THE POWER BOOSTER WHICH COMPROMISES THE BOOSTER'S DIAPHRAGM AND IS UNDER A CURRENT RECALL WITH FORD. I HAD MY POWER BOOSTER REPLACED LAST OCTOBER, BECAUSE MY BRAKE PEDAL WOULD BECOME STIFF AND DIFFICULT TO DEPRESS. SINCE HAVING THE BOOSTERS REPLACED, I HAVE THE OPPOSITE PROBLEM. THE BRAKE PEDAL DEPRESSES ALMOST TO THE FLOOR BEFORE ENGAGING. BECAUSE THE MASTER CYLINDER AND BRAKE BOOSTER WORK IN TANDEM, IT MAKES NO SENSE TO REPLACE ONE WITHOUT REPLACING THE OTHER, ESPECIALLY SINCE IT HAS BEEN NOTED THAT THE MASTER CYLINDER IS THE CAUSATION OF THE POWER BOOSTER'S FAILURE. I IMPLORE YOU TO ISSUE A CORRESPONDING RECALL FOR THE MASTER CYLINDER OR AMMEND THE RECALL ON THE POWER BOOSTER TO INCLUDE THIS COMPONENT.

SMALL TEAR IN BREAK BOOSTER. FORD KNOWS ABOUT THIS ISSUE AND COVERED A LOT OF VEHICLES IN THE CUSTOMER SATISFACTION PROGRAM 13N02. MY CAR IS NOT COVERED EVEN THOUGH IT WAS MADE AT THE SAME FACTORY DURING THE SAME TIME PERIOD OF THE ONES THAT WERE COVERED. IT WAS EXTREMELY DANGEROUS WHEN IT BROKE AND ALMOST CAUSED ME TO GET IN AN ACCIDENT. FORD HAS REFUSED TO DO ANYTHING EVEN THOUGH THIS IS CLEARLY AN ISSUE. I FOUND A LARGE AMOUNT OF DRIVERS THAT HAVE THE SAME PROBLEM I DO WITH THEIR 2013 FORD EDGES THAT WERE NOT COVERED BY FORD.

Mileage: 71,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND FELT EXTREMELY STIFF. IN ORDER TO AVOID A COLLISION, THE VEHICLE WAS SHIFTED INTO PARK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. IN ORDER FOR THE VEHICLE TO STOP, IT WAS SHIFTED INTO PARK OR THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO TEST DROVE THE VEHICLE AND INFORMED THE CONTACT THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO JOE COOPER FORD YUKON (1780 GARTH BROOKS BLVD, YUKON, OK 73099, (405) 354-1111), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

BRAKE BOOSTER FAILURE CAUSING DIFFICULTY BRINGING VEHICLE TO FULL STOP. VERY HARD PEDAL. I ALMOST WENT INTO CROSS TRAFFIC, WHICH WAS GOING AT 55MPH. I NEEDED TWO FEET TO BRING CAR TO FULL STOP.

Mileage: 80,400

THERE IS A FORD CUSTOMER SATISFACTION PROGRAM 13N02 2013-2013 FORD EDGE, BUT MY 2013 FORD EDGE IS NOT COVERED. NOW I AM HAVING PROBLEMS WITH THE BRAKE BOOSTER AND FORD WILL NOT HELP ME. I HAVE 125,000 MILES, SO SHOULD BE COVERED, BUT FORD SAYS NO. THE BRAKE BOOSTER ON MY EDGE IS THE SAME ONE COVERED BY THE PROGRAM, AND IT'S NOW BAD, AND NEEDS TO BE REPLACED. I HOPE YOU HELP WITH THIS PROBLEM. WHEN DRIVING IT HAS NO BRAKES, OR VERY LITTLE BRAKES.

Mileage: 125,000

BRAKE BOOSTER. I HAVE NEW BRAKES ON MY CAR BUT STILL FEEL LIKE I CAN'T STOP RIGHT AWAY LIKE I SHOULD BE ABLE TO. MY HUSBAND HAS A FORD EDGE 2019 FOR WORK. HIS CAR DOESN'T SEEM TO HAVE THIS PROBLEM. EITHER DOES MY FRIEND WHO HAS A FORD EDGE 2016. I CAN BE IN A PARKING LOT AND BACKUP AND FEEL LIKE I'M GOING TO HIT ONTO THE CAR BEHIND ME CAUSE I DON'T STOP RIGHT AWAY.

BRAKES WERE NOT WORKING EFFECTIVELY - SPONGY FEELING AND BRAKE FLUID WAS LOW. TOOK INTO THE SHOP AND IT WAS DIAGNOSED WITH A POWER BRAKE BOOSTER FAILURE. DID SOME RESEARCH AND THIS PART IS A KNOWN ISSUE FOR THE MODEL AND YEAR OF MY CAR BUT NOT FOR MY VIN. TECHNICIAN WAS RELUCTANT TO LET ME DRIVE OFF THE LOT AS THIS IS VERY DANGEROUS. NOT SURE WHY FORD HAS ONLY CHOSEN TO REPLACE SOME OF THESE PARTS THAT IT KNOWS ARE FAULTY. MILEAGE IS 72K.

Mileage: 72,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED, BUT WAS STIFF AND THE VEHICLE FAILED TO RESPOND. ADDITIONALLY, WHILE THE VEHICLE WAS ON AN INCLINE, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE ROLLED. THERE WAS ALSO AN ABNORMAL HISSING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75071, (888) 485-3971) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 21714536. THE VEHICLE WAS NOT COVERED UNDER CUSTOMER SATISFACTION PROGRAM NUMBER: 13N02. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

VEHICLE HAS BEEN IN FOR BRAKE REPAIR NUMEROUS TIMES. LAST WAS MASTER CYLINDER. MOST RECENT IS BRAKES GOING TO FLOOR WITH AIR SOUND COMING FROM INSIDE. LOCAL DEALER IS ALWAYS BOOKED 2 WEEKS. I DO HAVE EXTENDED WARRANTY & HAVE SPENT A FORTUNE ON DEDUCTIBLES FOR BRAKE ISSUES. I TRAVEL FOR WORK IN ALL TYPES OF MOUNTAINOUS CONDITIONS. AFTER READING THERE ARE 144 COMPLAINTS ON 2013 MODEL THIS IS DEFINITELY A DANGEROUS ISSUE. NEEDS RECALL.

Mileage: 55,000

2013 FORD EDGE BRAKE BOOSTER ISSUE. MILEAGE 119,000. STARTING HEARING A HISSING SOUND COMING FROM THE BRAKE PEDAL AND THE BRAKES BECAME VERY RESISTANT. AFTER HAVING IT LOOKED AT, IT WAS DETERMINED THAT THE BRAKE BOOSTER WAS BAD AND THAT THIS WAS A KNOWN PROBLEM WITH THIS YEAR VEHICLE. AFTER CHECKING FURTHER I DISCOVERED THERE WAS A RECALL FOR MY MAKE/MODEL/YEAR VEHICLE BUT THAT ONLY CARS MADE AT CERTAIN ASSEMBLY PLANTS WERE INCLUDED IN THIS RECALL AND MY CAR WASN'T ONE OF THEM. I CALLED FORD CUSTOMER CARE WHO CREATED A CASE # FOR ME AND SET ME UP WITH THE SERVICE MANAGER AT MY DEALERSHIP TO FURTHER INVESTIGATE THIS ISSUE. THE DEALERSHIP DETERMINED THE ISSUE WITH MY CAR WAS IDENTICAL AS THOSE THAT WERE PREVIOUSLY RECALLED AND SUBMITTED THIS CLAIM BACK TO FORD CUSTOMER CARE AS BEING A VALID ISSUE TO BE REPAIRED. FORD CUSTOMER CARE SENT A RESPONSE BACK TO THE DEALERSHIP STATING THAT SINCE MY VEHICLE WASN'T INCLUDED IN THE RECALL THEY WOULD NOT BE ABLE TO OFFER ANY HELP THROUGH FORD LOYALTY OR FORD ASSISTANCE ON MY REPAIRS. THE DEALERSHIP HAD TOLD ME THAT FORD HAD IN THE PAST AGREED TO PAY SOME THAT WEREN'T ON THE RECALL LIST BUT DENIED OTHERS AND THEY WEREN'T SURE WHY. THAT IS REALLY UPSETTING....WHO DETERMINES WHO THEY SAY YES TO AND WHO THEY TURN AWAY? WHY EVEN ASSIGN A CASE # AND SET YOU UP WITH A DEALERSHIP FOR REPAIR IF THEY ARE KNOWINGLY GOING TO DENY YOU? MY FAMILY IS A HUGE FORD FAMILY. THAT IS THE ONLY TYPE OF VEHICLE WE EVER PURCHASE. WE'VE SHOWN DECADES OF CUSTOMER LOYALTY TO THEIR BRAND AND MY HUSBAND HAS BEEN LOOKING TO PURCHASE ANOTHER VEHICLE AS WE SPEAK...BUT THIS ISSUE AND BEING DENIED ASSISTANCE FOR AN ISSUE THAT IS WELL DOCUMENTED ALL OVER THE COUNTRY IS GIVING US NO CHOICE BUT TO LOOK OUTSIDE OF FORD AT OTHER MANUFACTURERS FOR THE FIRST TIME EVER. THIS HAS DISAPPOINTED OUR ENTIRE FAMILY AND COST FORD A LOT MORE THAN THE COST OF THIS REPAIR!!!

Mileage: 119,000

THE "SERVICE ADVANCE TRACK" WARNING LIGHT CAME ON DISPLAY. FORD DEALERSHIP DIAGNOSED THAT THE ABS MODULE HAD TO BE REPLACED AND REPROGRAMMED. THEY SAID THE VEHICLE IS DANGEROUS TO DRIVE UNTIL SERVICED. THE DEALERSHIP SAID THE REPLACEMENT PART WAS NOT AVAILABLE AND WOULD TAKE MONTHS TO ARRIVE. THEY SAID SEVERAL OTHER VEHICLES (IN THAT AND IN OTHER DEALERSHIPS) WERE AWAITING FOR THE SAME ABS MODULE REPLACEMENT.

DEFECTIVE BRAKE BOOSTER RECALL. BRAKE PETAL STARTED GOING TO THE FLOOR MAKING IT HARD TO STOP

Mileage: 98,562

DRIVING ON A SECONDARY ROAD AND NEEDED TO STOP. PUSHED ON BRAKE PEDAL AND PEDAL FELT SOFT AND TRAVELED NEARLY TO THE FLOOR. FELT AS IF A FLUID LINE HAD BURST ALLOWING FLUID TO SPRAY OUT. NO FLUID WAS LOST OR VISIBLE LEAKS. AFTER VEHICLE HAD SET FOR ABOUT AN HOUR, BRAKE PEDAL CAME BACK TO NORMAL. THIS IS SECOND TIME THIS HAS HAPPENED. FIRST TIME WAS IN JANUARY, SECOND TIME MAY. LOCAL FORD DEALER CAN NOT FIND ANY FAULTS OR PROBLEM.

Mileage: 81,800

BRAKE BOOSTER FAILED CAUSING SERIOUS DECLINE IN BRAKING DISTANCE TO A POINT WHERE I FELT THE CAR WAS UNSAFE TO DRIVE. I ALMOST GOT IN AN ACCIDENT BECAUSE OF THIS. IN MY OPINION THIS IS A PART THAT SHOULD NEVER FAIL. VEHICLE WAS IN MOTION AND ALMOST REAR ENDED SOMEONE BECAUSE OF THE BRAKING DISTANCE WAS INCREASED BY A LARGE AMOUNT.

Mileage: 117,000

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. NO RHYME OR REASON EXCEPT EACH OF THE HANDFUL OF TIMES IT'S DONE THIS (SEVERAL RANDOM WEEKS APART)I SEEM TO ALWAYS BE LUCKY ENOUGH TO BE GOING A LOW SPEED (LESS THAN 40 MPH) VERY SCARY FEELING WHEN ONE DOESN'T STOP AS EXPECTED. EACH TIME HAD OCCURRED WHEN ATTEMPTING A COMPLETE STOP ON CITY STREET.

Mileage: 75,000

WHILE DRIVING MY FORD EDGE I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE.. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE ON THE ROAD BECAUSE IT HAPPENS WITHOUT WARNING.WE JUST COMPLETED A 1000 MILE TRIP AND NOW FACE A HUGE REPAIR BILL FOR A KNOWN DEFECTIVE FORD PART PLUS LOSS OF VEHICLE.

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKES WERE ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. IN AUGUST OF 2018, THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 37343, (423) 875-2023) WHERE THEY REPAIRED THE BRAKE BOOSTER. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER FOR THE RECENT FAILURE AND THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL BRAKING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY AND TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HEARD AN ABNORMAL, INTERMITTENT NOISE WHEN THE FAILURE OCCURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN EXTENDED WARRANTY COVERAGE NUMBER: 13N02 (BRAKE BOOSTER ' 2010-2013 FORD EDGE & LINCOLN MKX). VETERANS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) INDICATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS AT THE DEALER AWAITING FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE DRIVING MY FORD EDGE, I BEGAN HEARING A HISSING NOISE INSIDE THE CABIN AS I APPLIED MY BRAKES. THE BRAKES BECAME VERY NON RESPONSIVE AND I NEARLY SLAMMED INTO THE VEHICLE IN FRONT OF ME WHEN TRYING TO STOP. I HAD TO PRESS THE BRAKES ALL THE WAY TO THE FLOOR BEFORE THEY RESPONDED. I FIRST CHECKED THE BRAKE FLUID LEVEL AND IT WAS OKAY. I THAN BEGAN READING AND DISCOVERED FORD HAS A KNOWN ISSUE WITH THE DIAPHRAGM IN THE BRAKE BOOSTER. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE ON THE ROAD BECAUSE IT HAPPENS WITHOUT WARNING.

Mileage: 76,700

I HAVE ATTACHED A .PDF FILE CONTAINING A LETTER WRITTEN TO FORD MOTOR COMPANY REFERENCING THIS COMPLAINT.

Mileage: 58,350

THE BRAKES BECOME VERY SOFT AND GO ALL THE WAY TO THE FLOOR. THEY WILL WORK BUT IN A VERY DELAYED FASHION. I'VE BEEN TO TWO DIFFERENT DEALERS AND ONE SAID RUST/DUST IN THEM AND THE OTHER ONE SAID NOTHING IS WRONG AFTER I EVEN PURCHASED NEW BRAKES. 3 FORD EDGE VEHICLES IN MY FAMILY AND ALL THREE ARE EXPERIENCING THE SAME U KNOWN SAFETY ISSUE

Mileage: 85,000

I HAVE LOST MY BRAKES WHERE THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR TWICE WHILE DRIVING ON A HIGHWAY

Mileage: 101,000

ABS SYSTEM FAILURE - WHILE THE VEHICLE IS IN FULL SPEED MOTION AND AFTER APPLYING BRAKES FIRMLY FOR AN ABRUPT STOP, THE BRAKING SYSTEM FAILS TO DISTRIBUTE POWER EQUALLY TO EACH BRAKE CAUSING THE VEHICLE TO FAIL IN TWO SPECIFIC PERFORMANCE FEATURES. FIRST APPLYING FULL BRAKING CAPACITY TO SLOW THE VEHICLE EFFECTIVELY AND EFFICIENTLY. SECOND, THE VEHICLE PULLS TO ONE SIDE OR THE OTHER IN A RANDOM FASHION. THIS PERFORMANCE MAKES THE VEHICLE UNSAFE TO DRIVE AS THE POWER BRAKING CAPACITY IS LESS THAN 30 PERCENT. THIS FAILURE WAS REPORTED TO THE AUTHORIZED FORD DEALER AND THEY COULD NOT IDENTIFY THE FAILURE OR CHOSE NOT TO. THIS ISSUE SHOULD HAVE BEEN A WARRANTY ISSUE BUT WAS NOT SINCE THE DEALER DID NOT IDENTIFY DURING THE WARRANTY PERIOD, I WAS FORCED TO PAY THE FULL REPAIR COST MONTHS LATER.

Mileage: 85,000

BRAKES STARTED BECOMING 'LOOSE', WOULD GO ALL THE WAY TO FLOOR WITH HISSING SOUND. VEHICLE WOULD STILL STOP OK. MECHANIC CHECKED BECAUSE BRAKE PADS, ROTORS, ETC WERE ALL FINE. HE SAID IT WAS THE PRESSURE AND HE BELIEVED THERE TO BE A RECALL OR EXTENDED WARRANTY ON THE ISSUE SO HE DID NOT WANT TO DO. THE BRAKES THEN STARTED TO BECOME LOCKED, IT WOULDN'T GO DOWN AT ALL AND STOPPING WAS BECOMING AN ISSUE. UNLESS YOU PUMPED SLOWLY AND THEN IT DID THE HISS AND ALL THE WAY TO THE FLOOR. I CALLED FORD DEALERSHIP AND THEY TOOK VIN AND SAID OUR VEHICLE WASN'T INCLUDED. I STARTED DOING RESEARCH AND LEARNED THAT MANY FOLKS ARE HAVING THE SAME ISSUES AND ARE BEING TOLD THE SAME THING...NOT INCLUDED. MANY. SEEMS TO ME COMMON SENSE WOULD SAY THAT MAYBE THE ISSUE IS BIGGER THAN WE FIRST REALIZED. HOW MANY WILL BE INJURED OR KILLED ? AND OH YES HOW MANY LIKE US WILL HAVE TO SPEND HUNDREDS OF DOLLARS ON SOMETHING FORD SHOULD TAKE CARE OF. DO THE RIGHT THING AND MAKE FORD FIX THEM ALL. *TR

Mileage: 130,000

ANTI-LOCK ELECTRONIC CONTROL AND MODULE.A MONTH AFTER FORD CHANGE MY BRAKES BOOSTER, THE SAME PROBLEM STARTED AGAIN, NOW THEY SAID IS THE ANTI-LOCK EECTRONIC CONTROL AND MODULE. BEEN WAITING FOR 1 MONTH FOR A PART THAT APPARENTLY BREAKS MORE THAN USUAL AND DEALER TELLS ME THAT THEY HAVE AROUND 5 MORE CARS WAITING FOR THE SAME PART THAT IS NOT IN STOCK ANYWHERE. ACCORDING TO THE DEALER, FORD IS MAKING CHANGES TO THE MODULE AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE .AGAIN.

Mileage: 990,000

BRAKE BOOSTER FOR THIS VEHICLE NEEDED REPAIR BASED ON SYMPTOMS MATCHING FSP 13N02, AND THE REPAIR WAS ALSO AN EXACT MATCH. EXTENDED WARRANTY COVERAGE IS PROVIDED BY FORD FOR FSP 13N02 BASED ON A DATE RANGE, BUT FORD REFUSED TO ACKNOWLEDGE THAT THE CONDITION APPLIED TO THIS VEHICLE AND WOULD NOT COVER THE REPAIR. I HAD THIS VEHICLE REPAIRED AT ANOTHER SHOP (NOT FORD), AND THIS SHOP SAID IT SHOULD HAVE BEEN COVERED.

Mileage: 70,000

BRAKE PEDAL TRAVELS ALL THE WAY TO THE FLOOR DURING SUDDEN STOP SITUATIONS AND DOES NOT GO BACK TO NORMAL. WILL SELF CORRECT AFTER VEHICLE SITS FOR A FEW HOURS. AFTER MUTIPLE OCCURRENCES AND ATTEMPTED REPAIRS TRACTION CONTROL AND ABS LIGHTS ILLUMINATED. THIS HELPED THE FORD DEALER DETERMINE THE DEFECTIVE PARTS. THIS VEHICLE HAS BEEN AT THE DEALER SINCE 11/9/18 AND THERE ARE STILL NO FORD FACTORY PARTS AVAILABLE. I WAS NUMBER 208 OUT OF 228 ON THE BACK ORDER LIST. AN AFTERMARKET PARTS WAS INSTALLED WITH OUT MY KNOWLEDGE OR AUTHORIZATION AND FORD WILL NOT PROVIDE ANY WARRANTY FOR THIS PART. I BELIEVE THIS IS A SAFETY CONCERN THAT SHOULD BE LOOKED INTO.

Mileage: 110,000

WHEN PRESSING ON THE BREAK PEDAL, HISSING AND SQUEALING NOISE OCCURS. SOMETIMES WHEN PRESSING ON BREAK PEDAL, HARD STOP OCCURS RATHER THAN GRADUAL SLOWING. HISSING AND SQUEALING OCCURS WHEN THE VEHICLE IS BOTH STOPPED AND MOVING. HARD STOP OCCURS WHEN COASTING/BREAKING SLOWLY, HISS, THEN A JERK/HARD STOP OCCURS SUDDENLY WHILE DRIVING. THIS HAPPENS ON CITY STREET AND HIGHWAY. THIS HAS BEEN ONGOING FOR SEVERAL MONTHS.

Mileage: 73,000

NO SET TIME THE BRAKES FAILS. GOES TO THE FLOOR INSTEAD OF STOPPING AND IT DOESN'T MATTER WHAT RATE OF SPEED YOU'RE TRAVELING. EVEN AFTER THINKING FORD FIXED IT I ALMOST GOT INTO AN ACCIDENT BECAUSE THE BRAKES FAILED. FORD FIXED IT BY DOING A FLUSH, COST CHARGED ME A LOT OF MONEY FOR NOTHING OR THEY DON'T KNOW WHAT THEY'RE DOING.

Mileage: 260,007

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. AN INDEPENDENT MECHANIC STATED THAT THE VEHCLE EXHIBITED THE SAME FAILURE RELATED TO CUSTOMER SATISFACTION PROGRAM NUMBER: 13N02 (EXTENDED WARRANTY COVERAGE ON THE BRAKE BOOSTER). THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE SERVICE CAMPAIGN AND PROVIDED NO REMEDY. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,584.

Mileage: 73,584

WHEN I HIT THE BRAKE HARD OR BRAKE OVER A BUMPY ROAD THE BRAKE PEDAL GOES TO THE FLOOR AND SQUEAKING NOISE CAN BE HEARD. I TOOK THE CAR TO THE FORD DEALERSHIP FOR TESTING AND REPAIR AND THEY SAID THE PROBLEM IS SO COMMON THAT THE PART IS NOT AVAILABLE AND ON BACK ORDER. WHILE THE CAR EVENTUALLY STOPS, IT IS A HAZARD BECAUSE IF IT FAILS YOU HAVE TO AVOID REAR ENDING A CAR IN FRONT OF YOU THAT IS STOPPED. THIS SOMETIMES RESULTS IN SWERVING OFF THE ROAD TO AVOID HITTING THAT PERSON. THIS IS A MANUFACTURER FLAW.

Mileage: 127,100

BRAKE BOOSTER/DIAPHRAGM ISSUE, KNOWN ISSUE IN OTHER EDGE MODELS. HISSING NOISE WHEN APPLYING THE BRAKES, SPONGY BRAKE FEEL TURNING TO EXCESSIVE FOOT PRESSURE NEEDED TO STOP THE CAR AND, AFTER STOPPING, BRAKE PEDAL CAN BE PUSHED TO THE FLOOR. THIS ISSUE FIRST OCCURRED DURING CITY DRIVING AND PROGRESSIVELY GOT WORSE.

Mileage: 92,000

WHILE DRIVING MY 2013 FORD EDGE THE BRAKE SYSTEM ON MY VEHICLE BEGAN TO FAIL ON THE HIGHWAY. WHEN APPLYING PRESSURE ON THE BRAKE PEDAL THE BRAKES BECAME VERY HARD, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT THE CAR WAS STILL MOVING FORWARD. THERE WAS ALSO A HISSING SOUND COMING FROM THE BRAKE PEDAL. I WAS STOPPED AT A RED LIGHT, THE SEAT WARMER FOR THE DRIVER SEAT WAS ON, AND THE CAR LUNGED FORWARD AND THEN THE ENGINE SHUT OFF AUTOMATICALLY. THE ENGINE LIGHT CAME ON AND INDICATED LOW OIL AND TO PLACE THE CAR IN PARK. I PLACED THE CAR IN PARK, TURNED OFF THE KEY IN THE IGNITION. I THEN TURNED THE CAR BACK ON AND THE WARNING LIGHT WAS OFF ALONG WITH THE SEAT WARMER. I HAVE TO BELIEVE THIS WAS RELATED TO THE BRAKING ISSUE CREATING A POSSIBLE VACUUM LOSS THROUGH THE FAILED BRAKE BOOSTER SYSTEM AND INCREASING THE RPM'S. THE BRAKE BOOSTER SYSTEM IN MY CAR WAS REPAIRED (84,189 MILES) AT TIRES PLUS AT A COST OF $700 AND THE LOSS OF MY VEHICLE FOR TWO DAYS. THE SERVICE ADVISOR AT TIRES PLUS CALLED A LOCAL FORD DEALER SERVICE ADVISOR AND AFTER PROVIDING THE VIN# FOR MY CAR WAS ADVISED IT WAS NOT COVERED ALTHOUGH THIS IS A KNOW ISSUE AND A TECHNICAL SERVICE BULLETIN / CSPN1302 HAS BEEN ISSUED AND AMENDED WITH SUPPLEMENT #1. FORD MOTOR COMPANY NEEDS TO ADDRESS THIS BY EITHER INCLUDING/EXTENDING THE CURRENT CSP 13N02 OR A RECALL TO REIMBURSE AUTO OWNERS THAT ARE DEALING WITH THE FAILING BRAKE BOOSTERS. THIS IS A SAFETY ISSUE THAT IS NOT GOING AWAY.

Mileage: 84,189

WHILE APPROACHING STOP LIGHT, BRAKES WERE EXTREMELY STIFF. WOULD NOT STOP. EXCESSIVE PRESSURE WAS NECESSARY TO STOP THE VEHICLE, AT WHICH TIME THE FRONT BRAKES LOCKED UP. INDEPENDENT AUTO SHOP INDICATED BACK BRAKES ARE NOT ENGAGING AND DO NOT WORK. FULL BRAKE JOB WAS COMPLETED AND WORKED FOR 3 WEEKS BEFORE REPEAT OF SAME PROBLEM. FAILURE MILEAGE 1ST TIME 51,000; 2ND TIME AT 51,500.

Mileage: 51,000

2013 FORD EDGE. CONSUMER WRITES IN REGARDS TO CUSTOMER SATISFACTION SAFETY PROGRAM 13N02. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE BRAKE BOOSTER CUSTOMER SATISFACTION SAFETY PROGRAM DUE TO THE MANUFACTURER'S DATE. *JS

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED WHITMOYER FORD AT (877) 280-7292 (LOCATED AT 1001 E MAIN ST, MOUNT JOY, PA 17552) AND INFORMED THEM OF THE CODE THE INDEPENDENT MECHANIC FOUND. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

I BACKED OUT OF THE DRIVE AND STEPPED ON THE BRAKES AND THE CAR DIDN'T WANT TO STOP. THE PEDAL WAS HARD TO PUSH ON. I HAD TO STAND ON IT TO GET THE CAR STOPPED! I PULLED BACK INTO THE DRIVE AND IT WORKED FINE. DROVE IT AROUND THE BLOCK AND IT WOULD WORK AND THEN NOT WORK. DANGEROUS I WAS STOPPED AT A STOP SIGN AND IT STOPPED WORKING AND AGAIN I HAD TO STAND ON THE BRAKE. I PUT THE CAR IN NEUTRAL AND AGAIN IT WORKED FINE.

Mileage: 64,000

BRAKES ARE NOT FUNTIONING WELL THEY ARE VERY HARD AND MAKE NOICE

Mileage: 24,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) AND TEST DRIVEN. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 104,407.

Mileage: 104,407

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS WHEN APPROACHING A STOP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VACUUM BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED PLANET FORD 45 AT (888) 501-9013 (LOCATED AT 20403 INTERSTATE HWY 45, SPRING, TX 77388) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 35,426.

Mileage: 35,426

BRAKES GRIND WHEN APPROACHING A STOP. DEALER ADVISES THIS IS NORMAL AND NOT A PROBLEM

Mileage: 90,000

WHEN I PRESS MY BRAKES MY CAR WILL NOT STOP I HAVE PUT BRAKES ON IN THE PAST 6 MONTHS SO I KNOW MY BRAKES ARE GOOD. ALSO WHILE I AM DRIVING IT JUST TURNS OFF IN THE MIDDLE OF A TURN. ALSO WHEN I GET GAS IT WILL NEVER START RIGHT UP IT ALWAYS TAKES ME 3 OR 4 TIMES FOR THE CAR TO START

BRAKE BOOSTER HOSE HAS A LEAK. BRAKES HISS WHEN PRESSED AND GET SPONGY. IF PROBLEM GOES ON LONG ENOUGH WITHOUT BEING FIXED, THE VACUUM LEAKS INTO THE ENGINE CAUSING RPMS TO BOG DOWN WHEN BREAKS ARE PRESSED FOR EXTENDED PERIOD OF TIME (EX. AT A STOP LIGHT) AND CAR STALLS OUT.

Mileage: 55,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO ENGAGE ONCE DEPRESSED. WHEN THE BRAKES FINALLY ENGAGED, THE VEHICLE CAME TO A SUDDEN STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE DRIVING AT LOW SPEEDS. THE CONTACT RESEARCHED THE FAILURE AND ATTRIBUTED IT TO THE POWER BOOSTERS ON THE BRAKES. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL, BUT SHOULD BE COVERED BY AN EXTENDED WARRANTY OF TEN YEARS OR 150,000 MILES. THE MANUFACTURER STATED THAT THE VEHICLE WOULD BE COVERED ONLY IF IT WERE MANUFACTURED IN CERTAIN PLANTS. THE DEALER (LEIF JOHNSON FORD, 501 E KOENIG LN, AUSTIN, TX 78751, (512) 454-3711) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

THE BRAKE PEDAL IS VERY HARD TO PUSH, THE BRAKES HARDLY WORK, WHILE PUSHING ON THE HARD PEDAL THE PEDAL WILL GO PART OF THE WAY DOWN AND THEN SUDDENLY GET SOFT AND SUDDENLY ENGAGE BRAKES JERKING THE DRIVER AND PASSENGERS FORWARD.

Mileage: 139,000

THE BRAKES WERE IN THE BEGINNING VERY HARD TO PRESS DOWN AND THEN AFTER PUSHING THEY WENT ALL THE WAY TO THE FLOOR WITH A HISSING SOUND. IT WAS VERY DIFFICULT AND SCARY TO DRIVE AS I DIDN'T KNOW IF THEY WERE GIVING OUT. AFTER DOING RESEARCH ONLINE IT TURNS OUT THIS IS AND WAS A PROBLEM FORD KNEW ABOUT- THE BRAKE BOOSTER WAS BAD. THERE WAS A RECALL FOR SOME VEHICLES, BUT OBVIOUSLY NOT ALL OF THEM, BECAUSE MINE DID NOT FALL UNDER THE RECALL AND I HAD TO PAY $757 TO GET THIS REPAIRED.

Mileage: 107,000

VEHICLE BRAKE NOT STOPPING AS NORMAL. BRAKE SEEMS TO FAIL - NEED TO PRESS HARD AND ALMOST CRASHED.

Mileage: 96,000

WHEN YOU APPLY YOUR BRAKE, YOU DON'T KNOW IF THE CAR WILL STOP OR NOT AND SUDDENLY THE BRAKES WILL STOP HARD AND THROW THE PASSENGERS AGAINST SEAT BELT. IT IS ALMOST A VIOLENT STOP. TOOK TO DEALER AND THEY SAID IT IS A COMMON PROBLEM ON 2013 FORD EDGES. BRAKE BOOSTER IS BAD. FORD WILL FIX SOME, BUT NOT ALL. DEPENDS ON YOUR VIN#. NO ONE CAN TELL ME WHY MY VIN# ELIMINATES ME WHEN IT IS COVERED ON MOST OTHERS. RECALLED ON BULLETIN 13N02, BUT ONLY ON SELECT VIN#'S EVEN THOUGH EVERYTHING IS IDENTICAL...MAKE, MODEL, YEAR, PROBLEM.

Mileage: 55,000

JUNE 29, 2018 - BRAKE PEDAL HAS TO BE PUSHED TO FLOOR TO STOP; JULY 2: BRAKE BOOSTER REPLACED JULY 13: PROBLEM BEGAN AGAIN; 7/17 AIR IN LINE CLEARED; JULY 25: PROBLEM BEGAN AGAIN - 7/27 BRAKE BOOSTER REPLACED AGAIN: AUGUST 7: PROBLEM BEGAN AGAIN AFTER DRIVING 500 MILES BUT 3 SERVICE DEPARTMENTS OF FORD DEALERS COULDN'T GET ME IN TO CHECK IT OUT AT THIS DATE; I DROVE THE CAR WITH THE SPONGEY BRAKE - NOT KNOWING IF THE CAR WOULD BE ABLE TO STOP OR IF THE BRAKES WOULD GO TOTALLY OUT AT ANY MOMENT! 8/31 SILSBEE FORD SERVICE DEPT. CALLED TO SAY I COULD BRING THE CAR IN; ON 9/7/2018 THEY CALLED TO SAY THE CAR NEEDS HCL MODULE; AS OF 9/9 NO REPLACEMENT HAS BEEN MADE AWAITING DECISION BY FORD. THIS IS A DANGEROUS PROBLEM WHICH COULD RESULT IN ACCIDENTS AND/OR DEATHS. IT IS A COMMON PROBLEM AFFECTING FORD EDGES FOR 2013 - FOR THE BRAKE BOOSTER, MASTER CYLINDER & HCU - MODULE OF THE ABS! THE VEHICLES NEED TO BE RECALLED FOR THE ABS BRAKE SYSTEMS TO BE TOTALLY REPLACED BEFORE DEATHS RESULT! FORD EDGE OWNERS ARE AFRAID TO DRIVE THEIR VEHICLES! FORD MOTOR COMPANY WILL LOSE FUTURE BUSINESS AS A RESULT OF THE DANGERS FROM THIS ISSUE! DOCUMENTATION OF PROBLEM IS ATTACHED.

Mileage: 90,000

WHEN YOU PUSH THE BRAKE PEDAL, YOU THINK YOU AREN'T GOING TO STOP, THEN IT SUDDENLY CATCHES AND THROWS ON THE BRAKE, MAKING A SUDDEN STOP. I WENT TO FORD DEALER AND THEY SAY IT'S NOT COVERED BY FORD EVEN THOUGH MANY 2013 EDGES ARE HAVING THE PROBLEM AND ARE COVERED FOR BRAKE BOOSTER FAILURE. NO REASON FOR WHY SOME ARE COVERED AND OURS ISN'T. DEALER WANTS $450, BUT DOESN'T HAVE BRAKE BOOSTER PARTS. I AM AFRAID TO DRIVE THIS CAR NOW. CALLED FORD CUSTOMER CARE AND THEY ISSUED AN EXTENDED WARRANTY COVERAGE #13N02 FOR THE BRAKE BOOSTER PROBLEMS IN 2013 FORD EDGE & LINCOLN MKX. OUR VIN NUMBER, HOWEVER, IS NOT COVERED. FORD CUSTOMER SERVICE DOESN'T KNOW WHY OURS ISN'T COVERED, BUT STILL NOT WILLING TO DO ANYTHING FOR US. WE HAVE 55,000 MILES, SO OUR REGULAR WARRANTY HAS EXPIRED.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. AUTONATION FORD MARGATE (LOCATED AT 5401 W COPANS RD, MARGATE, FL 33063, (954) 644-4976) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

Mileage: 52,000

POWER BRAKE BOOSTER FAILED. I WAS MOVING AND TRIED TO STOP AND HAD A DIFFICULT TIME STOPPING. BREAK PEDDLE COULD NOT BE PUSHED. FORD IS AWARE OF THE ISSUE (SEE FORD SERVICE BULLETIN 13N02). ALTHOUGH MY VEHICLE IS THE SAME IT DOES NOT FIT UNDER THE SERVICE BULLETIN. THIS IS A VERY DANGEROUS CITUATION. IT ALMOST MADE ME PULL INTO ON COMING TRAFFIC. I WAS STOPPING AT A STOP SIGN BEFORE PULLING ON TO A STATE ROAD WHERE TRAFFIC WAS GOING 55 MPH. TRI- STATE FORD IN AMARILLO TEXAS CONFIRMED THE BOOSTER WAS BAD JUST LIKE DESCRIBED IN THE SERVICE BULLETIN 13N02. I AM PAYING ALMOST $600 TO FIX SOMETHING F HAS ACKNOWLEDGED IS A PROBLEM AFTER I ALMOST HAD A WRECK. WHY DID I NOT GET A LETTER TO TELL ME OF THE POSSIBLE PROBLEM. WHY DID I ALMOST HAVE TO HAVE A WRECK TO DISCOVER WHAT FORD HAS KNOWN FOR YEARS?

Mileage: 120,000

BRAKE BOOSTER. BRAKES BEGAN TO MAKE A HISSING SOUND WHEN PRESSED, AND BECAME VERY DIFFICULT TO PUSH DOWN WHEN NEEDING TO BRAKE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP AND WAS TOLD THE BRAKE BOOSTER WAS FAULTY AND THERE WAS A HOLE IN THE DIAPHRAGM. COST TO ME WOULD BE $1000 AND WAS TOLD NOT COVERED UNDER WARRANTY. AFTER RESEARCHING THIS ISSUE, THERE WAS A FORD RECALL ISSUED FOR THIS PROBLEM ON 2010-2013 FORD EDGES, BUT ONLY FOR VEHICLES MANUFACTURED DURING A CERTAIN TIME PERIOD. AFTER READING, THERE ARE HUNDREDS OF OTHER FORD EDGE OWNERS WITH THE SAME PROBLEM AND HAVE BEEN TOLD THERE VEHICLE IS NOT COVERED UNDER THIS PARTICULAR RECALL AND THE COST WOULD BE OUT OF POCKET FOR THEM AS WELL. FORD IS TAKING NO RESPONSIBILITY FOR THE BRAKE ISSUE ON A PART THEY ALREADY KNOW IS FAULTY.

Mileage: 63,500

FIRST MY ENGINE LIGHT WAS FLASHING WHEN ACCELERATING ONTO FREEWAY, THEN EVENTUALLY STAYED SOLID. CODE CAME BACK AS AIR SENSORS. I REPLACED O SENSORS UP AND DOWN LEAN BANK 2S, AND THE BRAKE BOOSTER WENT OUT ON ME COMPLETELY, FOLLOWED BY CAR STALLING EVERYTIME BRAKE WAS APPLIED FOR LONGER THEN 15 SECONDS ON AND OFF . LONG STORY SHORT PAID 2,000 ON REPAIRS. THEN ALL THE SUDDEN ENGINE LIGHTS BACK ON FOLLOWED BY LOW TONE RUMBLE AND POWER LOSS WHEN ACCELERATING TO FAST. I ALREADY REPLACED SPARK PLUGS AND COIL PACKS ALL 6, AIR FILTER AND HAD 3 OIL CHANGES. SAD PART JUST PURCHASED THE CAR 7 MONTHS AGO. HAVOC MODULE TO CHANGE AC TO HEAT ALSO WENT OUT ON BOTH SIDES BUT I DISCONNECTED AN RECONNECTED BOX ON BOTH SIDES TO FIX MYSELF .DON'T KNOW IF IT MAKES A DIFFERENCE ON AIR PRESSURE NEEDED FOR ENGINE.

Mileage: 118,000

THE BRAKE BOOSTER FAILED INSPECTION FOR TOTAL PARTS AND LABOR COST OF $672. SOME 2013 FORD EDGES WERE RECALLED FOR THIS BUT NOT MINE. I CALLED FORD MOTOR COMPANY TO INQUIRE BUT ONCE I STATED MY QUESTION, REPRESENTATIVE HUNG UP. I TRIED CALLING BACK BUT NO ONE PICKED UP. I WANT TO KNOW WHY MY SPECIFIC EDGE WAS NOT INCLUDED WHEN IT OBVIOUSLY SHOULD HAVE BEEN.

Mileage: 62,242

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 55 MPH, THE BRAKES MALFUNCTIONED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DEALER (DON DAVIS FORD LINCOLN, 633 N WATSON RD, ARLINGTON, TX 76011, (877) 417-2317) DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY, BUT DECLINED TO REPAIR THE VEHICLE UNDER AN EXTENDED WARRANTY. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE EXTENDED WARRANTY PROGRAM BECAUSE THE VEHICLE WAS MANUFACTURED AFTER MARCH OF 2013. THE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

WHEN APPLYING THE BRAKES, THE PEDAL FEELS SPONGEY AND THE CAR FEELS AS IF IT IS NOT GOING TO STOP. IN ORDER TO MAKE IT STOP, YOU HAVE TO APPLY MORE PRESSURE ON THE BRAKES THAN NORMAL. I FIRST NOTICED IT WHILE I WAS BACKING OUT OF A PARKING SPACE, BUT IT ALSO OCCURS ANY TIME YOU HAVE TO COME TO A COMPLETE STOP. WE TOOK IT IN TO A REPAIR SHOP AND WAS TOLD THAT THE POWER BOOST WAS BAD AND THAT THIS IS A KNOWN ISSUE WITH THE EDGE. WE THEN TOOK IT IN TO A FORD DEALERSHIP AND CONFIRMED THAT IT WAS THE POWER BOOST PROBLEM AND THE MASTER CYLINDER MIGHT ALSO BE AFFECTED. WHILE SEARCHING ONLINE, WE FOUND THAT IT IS INDEED A KNOWN PROBLEM WITH 2010-2013 FORD EDGE. OUR COMPLAINT IS THAT IF THIS IS AN ISSUE WITH THESE CARS, WHY ISN'T THERE A RECALL? THIS IS A DANGEROUS PROBLEM. WE ALSO FOUND THAT FORD WILL COVER THE REPAIRS FOR THIS PROBLEM ONLY IF YOU HAVE AN EXTENDED WARRANTY. UNFORTUNATELY, WE DO NOT HAVE ONE AND THEREFORE MUST PAY THE ENTIRE COST FOR A DEFECT THAT IS KNOWN TO OCCUR WITH THESE CARS. MY 2013 EDGE HAS ONLY ABOUT 50,000 MILES AND I FEEL THAT FORD SHOULD BE RECALLING AND FIXING THIS DANGEROUS FLAW. THE CONSUMER SHOULD NOT HAVE TO PAY FOR FORD'S MANUFACTURING DEFECT. COVERAGE SHOULD BE EXTENDED TO ALL FORD EDGE OWNERS WHOSE CARS HAVE THIS MANUFACTURING DEFECT REGARDLESS.

Mileage: 50,000

EACH TIME I PRESSED THE BRAKE PEDAL TO STOP MY 2013 FORD EDGE ON CITY STREETS AND ON INTERSTATES, THE BRAKE MADE A HISSING SOUND AND WAS DIFFICULT TO PUSH TO STOP MY VEHICLE. I NOTICED THE PROBLEM JUNE 21 2018 SHORTLY BEFORE GOING OUT OF TOWN. UPON RETURNING, I MADE AN APPOINTMENT AT A LOCAL FORD DEALERSHIP FOR JULY 12. THE SERVICE DEPARTMENT EMPLOYEE TOLD ME THAT THE BRAKE BOOSTER HAD TO BE REPLACED. MY VEHICLE'S COMPUTER SYSTEM SHOWED THAT MY BRAKES WERE OKAY, SO THIS MAJOR REPAIR OF $732 SURPRISED ME. AFTER RESEARCHING THE FORD CUSTOMER SATISFACTION PROGRAM 13NO2, I DISCOVERED MY VEHICLE WASN'T INCLUDED IN THIS EXTENDED WARRANTY FOR BRAKE BOOSTERS. THE EDGE MANUFACTURING CUT OFF DATE WAS MARCH 28, 2013 AND MY EDGE WAS MANUFACTURED MAY 2, 2013. I CONTACTED THE FORD CUSTOMER SERVICE DEPARTMENT TO EXPRESS CONCERN THAT MY EDGE EXHIBITED THE SAME BRAKING PROBLEMS AS THOSE THAT WERE COVERED IN THE EXTENDED WARRANTY PROGRAM.I WAS ASSIGNED A CASE NUMBER AND WAS TOLD MY CASE WAS ESCALATED TO THE SERVICE MANAGER WHO WOULD REVIEW IT. MY RECEIPT FROM THE DEALERSHIP STATES THAT THE BRAKE BOOSTER WAS FAULTY AND I CALLED FORD'S CUSTOMER SERVICE DEPARTMENT WHEN THE REPAIR WAS COMPLETE. I WAS TOLD THAT FORD WOULD NOT ASSIST ME FINANCIALLY WITH ALL OR PART OF THE COST TO REPLACE THE BRAKE BOOSTER. BECAUSE OF MY RESEARCH, I KNOW I AM NOT THE ONLY 2013 FORD EDGE OWNER WHOSE FAULTY BRAKE BOOSTER HAS HAD TO BE REPLACED AT THE OWNERS' EXPENSE. THE BRAKE BOOSTER FAILURE IS A SAFETY HAZARD FOR THE VEHICLE DRIVER AS WELL AS OTHERS ON THE ROADS. I HAVE INCLUDED A SCAN OF MY REPAIR RECEIPT AND A SCAN OF THE CHAT I HAD WITH THE FORD CUSTOMER SERVICE REPRESENTATIVE.

RECALL #13N02 DRIVING DOWN THE ROAD AND THE BRAKE BOOSTER COMPLETELY FAILED; HAD TO PRACTICALLY STAND ON THE BRAKE PEDAL TO STOP. FOUND THIS RECALL, AND IT APPEARED TO COVER MY YEAR, BUT WAS TOLD BY FORD THAT MY VIN WAS NOT INCLUDED. SPENT ABOUT 400.00 OUT OF POCKET TO REPLACE.

Mileage: 50,000

WHILE DRIVING HOME (15 MINUTE DRIVE) ON BOTH THE CITY STREETS AND HIGHWAY WHENEVER I PRESSED ON THE BRAKES IT WOULD MAKE A HISSING SOUND, THE BRAKES WOULD FEEL SPONGY, AND THE CAR WOULD FEEL LIKE ITS NOT SLOWING DOWN OR GOING TO STOP. WHEN I WAS COMING TO A STOP AT A RED LIGHT THE BRAKES ONCE AGAIN MADE THE HISSING SOUND, FELT SPONGY, AND THE VEHICLE FELT LIKE IT WAS NOT GOING TO STOP. I HAD TO PRESS DOWN ON THE BRAKES HARD AND THE VEHICLE SLOWLY CAME TO A STOP ALMOST REAR ENDING THE CAR IN FRONT OF ME. WHILE SITTING AT THE RED LIGHT WITH MY FOOT ON THE BRAKES THE HISSING SOUND GRADUALLY BECAME LOUDER THEN ALL OF A SUDDEN MY ENGINE STALLED AND SHUT OFF.THE LIGHT TURNED GREEN AND MULTIPLE CARS WERE BEHIND ME HONKING AT ME. IT TOOK A COUPLE ATTEMPTS OF PUTTING THE CAR IN PARK, TURNING THE KEY AND TAKING THE KEY OUT OF THE IGNITION BEFORE THE CAR STARTED AGAIN. THE BRAKES CONTINUED TO BE LIKE THIS ALL THE WAY HOME. WHEN I PULLED INTO THE GARAGE TO PARK, THE BRAKES DID THE SAME THING. IT MADE A HISSING SOUND, FELT SPONGY, FELT LIKE IT WASN'T GOING TO STOP, AND I HAD TO PRESS HARD FOR IT TO SLOWLY COME TO A STOP ALMOST HITTING THE GARAGE IN FRONT OF ME.

Mileage: 62,460

MY 2013 FORD EDGE STARTING MAKING A HIGH PITCH WHISTLING/SQUEAKING NOISE WHEN I PUSHING DOWN ON MY BRAKE PEDAL WHILE THE CAR WAS PARKED. I NOTICED IT STARTED GETTING HARDER TO PUSH THE BREAK PEDAL DOWN WHILE DRIVING AND TOOK IT TO A MECHANIC TO CHECK THE BRAKES. THEY TOLD ME IT WAS THE POWER BREAK BOOSTER HAVING THE PROBLEM, AND THAT THERE HAD ACTUALLY BEEN A RECALL ON THIS BY FORD (FOR MY MAKE/MODEL/YEAR) AND THAT A DEALERSHIP SHOULD FIX IT. I CALLED A DEALERSHIP AND GAVE THEM MY VIN NUMBER. THEY SHARED, WHILE THIS WAS A MAJOR PROBLEM FOR MANY FORD EDGES, MY SPECIFIC CAR WAS NOT A PART OF THE RECALL. AFTER LOOKING INTO IT, I FOUND THERE WERE MANY OTHERS HAVING THE SAME ISSUE WITH A 2013 FORD EDGE AND THAT THEIR VIN WAS NOT INCLUDED IN THE RECALL. IF A HUNDRED PEOPLE ARE REPORTING THIS ISSUE WITH THEIR CAR (SAME MAKE, MODEL & YEAR) IT LEADS ME TO BELIEVE THERE WERE MORE CARS THAT SHOULD HAVE BEEN INCLUDED IN THE RECALL. UNFORTUNATELY, FORD HAS BEEN EXTREMELY UNHELPFUL. I CALLED THE CUSTOMER SERVICE LINE AND WHEN ASKING TO SPEAK WITH A SUPERVISOR TO CONTINUE THE CONVERSATION I WAS TOLD THERE WAS NO SUPERVISOR...WHICH IS CLEARLY UNTRUE. I WAS VERY DISAPPOINTED WITH FORD'S RESPONSE & THE LACK OF RESPONSIBILITY BEING TAKEN WHEN THIS CLEARLY IMPACTS MORE CARS. NOW, I'M STUCK PAYING THE BILL WHICH IS ABOUT $600. I DECIDED TO SUBMIT THIS COMPLAINT IN THE HOPES THAT ENOUGH PEOPLE COME FORWARD FOR AN INVESTIGATION TO BE LAUNCHED CONCERNING THE ISSUE.

Mileage: 72,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO SLOW DOWN OR STOP THE VEHICLE, A HISSING NOISE WAS HEARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS AND REQUIRED EXTRA FORCE TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (TOWN AND COUNTRY FORD OF NASHVILLE, 101 ANDERSON LANE, MADISON, TN) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

BRAKES DIFFICULT TO OPERATE, HEARD HISSING SOUND. FORD DEALER SAID IT WAS BAD BRAKE POWER BOOSTER. FORD HAS EXTENDED WARRANTY FOR SAME YEAR AND MODEL BUT NOT IF BUILT AFTER MARCH 2013. I CONTACTED FORD BUT THEY WILL NOT COVER THE COST, IT APPEARS MANY OTHERS HAVE SAME ISSUE, ITS NOT LOGICAL THEY WOULD NOT COVER REPLACEMENT FOR SAME YEAR MODEL AND SAME PART FAILURE. WITH EXTENDED WARRANTY THEY GIVE TO SOME IT SAYS 10 YEARS OR 150,000 MILES SO THEY KNOW THE PART SHOULD NOT FAIL AT 71,000 MILES FOR SUCH A CRITICAL SAFETY PART.

Mileage: 71,125

WITHOUT WARNING BRAKE PEDDLE WENT STRAIGHT TO FLOOR WHEN DEPRESSED TO SLOW DOWN. CAR HAD TO BE BUMPED ALONG CURB TO SLOW TO A STOP. CALLED TOW TRUCK TOOK TO FORD DEALERSHIP. SERVICE TECH CLAIMED THE PROBLEM WAS IN A MODULE CONTROLLED BY THE PCM. THIS NEEDED TO BE REPROGRAMED? THIS SHOULD NEVER HAPPEN. I HAVE NO GUARANTEE IT WONT HAPPEN AGAIN.

Mileage: 94,000

THE BREAK BOOSTER WAS JUST ON RECALL LAST YEAR AND WAS FIXED BY THE FORD DEALERSHIP. IT IS NOW MESSED UP AGAIN AND IS NO LONGER UNDER RECALL. THE PAINT ON THE BUMPER OF MY 2013 FORD EDGE THAT IS ALWAYS CARPORT KEPT IS PEELING.

Mileage: 95,000

TAKATA RECALL MY 2013 FORD EDGE HAS BEEN EXPERIENCING ISSUES WITH THE DOOR. IT CONSTANTLY TELLS ME MY DOOR IS OPEN WHEN IT IS IN FACT CLOSED. THE LIGHTS STAY ON AND IF I TRY TO DRIVE THE CAR IT GIVES ME A WARNING SAYING SHIFT TO PARK AND THAT THE DOOR IS OPEN. IT'S BEEN HAPPENING CONTINUSLY AND SOMETIMES THE DOOR WON'T LOCK AT ALL. IT NORMALLY HAPPENS WHEN I'M IN PARK BUT AS OF RECENTLY IT'S HAPPENED AS IM DROVING. I'M ALSO HAVING ISSUES WITH MY BRAKES HITTING THE FLOOR AND MY CAR EXCELLERATING INSTEAD OF SLOWING DOWN WHEN THE BRAKES ARE PRESSED...THIS NORMALLY HAPPENS ON A FREEWAY WHEN I'M DRIVING AT HIGH SPEEDS.

Mileage: 80,479

THE BRAKE BOOSTER HAS FAILED ON MY VEHICLE. I CONTACTED FORD. THEY ADVISED ME THEY ARE AWARE OF THE PROBLEM ON THIS MAKE AND MODEL, BUT MY VEHICLE ISN'T COVERED. I NEED TO KNOW WHY FORD REFUSES TO REPAIR THE BRAKES ON MY VEHICLE WHEN THEY KNOW THERE IS PROBLEM. FORD ISSUED A CUSTOMER SATISFACTION PROGRAM TO COVER CERTAIN VEHICLES. BUT REFUSE TO COVER OTHER VEHICLES OF THE SAME MAKE AND MODEL WITH THE EXACT SAME DEFECT. THE BRAKE BOOSTER HAS FAILED ON MY VEHICLE, MAKING UNSAFE TO DRIVE. FORD WILL NOT COVER THE REPAIR. THE VEHICLE HAS 48.000 MILES ON IT.

Mileage: 48,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. WHEN THE BRAKE PEDAL WAS DEPRESSED, AN ABNORMAL SOUND WAS HEARD. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

MY WIFE WAS OPERATING HER VEHICLE AND NEARLY HAD AN ACCIDENT ON 6/17/18 BEING. ONE BY SHE TOOK IT TO MIDIS MUFFLER AND BRAKE TO INVESTIGATE THE PROBLEM. THEY PERFORMED A CHECK AND ADVISED IT WAS THE BRAKE BOOSTER AND THERE WAS A RECALL,EXTENDED WARRANTY THROUGH THE FORD, WE IMMEDIATELY CONTACTED APPLE FORD IN LYNCHBURG VA , THEY DIDN'T EXPRESS AND CONCERN AND WE'RE HESITANT TO DO ANYTHING BECAUSE WE DIDN'T BUY THE VEHICLE THRU THEIR DEALERSHIP,AFTER GOING BACK AND FORTH AND GETTING NO WHERE WE HUNG UP. WE THEN CONTACTED BERGLUND BEDFORD, VA WE BOUGHT THE VEHICLE THERE AND THEY ALSO SERVICED IT FOR 5 YEARS, WE AGAIN. GOT EXTREMELY POOR CUSTOMER SERVICE, TH THEY WANTED TO CHARGE US TO DIAGNOSE THE PROBLEM ,WHICH WAS DONE FOR FREE AT THE OTHER SHOP , THEY EXPRESSED NO CONCERN ,GAVE US A SERVICE DATE ONE AND A HALF WEEKS OUT. WE SPOKE WITH THE MANAGER NAME BRIAN WHOM ALSO DIDN'T CARE AND SAID WE DRIVE IT AT OUR RISK. A MAIN ISSUE ALL THE YEARS THEY SERVICES IT THE PROBLEM WAS KNOWN AND THEY DID NOTHING, WE EVEN HAD THE BRAKES CHECKED AND SERVICED IN OCT 2017 . THEY CHOSE TO LET AN EXTREMELY DANGEROUS SITUATION OCCUR.

BRAKE BOOSTER FAILURE. 2013 FORD EDGE SPORT. I HEAR A HISSING COMING FROM MY BRAKE PEDAL WHEN IT IS DEPRESSED. ALSO THE PEDAL IS EITHER HARD TO DEPRESS AND/OR WILL FADE TO THE FLOOR. WHEN I NOTICED THE FAILURE I WAS TRAVELING IN CITY TRAFFIC. I NEARLY REAR ENDED A VEHICLE, TRYING TO GET MY VEHICLE TO STOP. I SAW THERE WAS A CUSTOMER SERVICE PROGRAM # 13N02 FOR 2010-2013 FORD EDGE'S. FOR SOME REASON MINE WAS NOT INCLUDED, BUT HAS FAILED THE EXACT SAME WAY. I AM RESPONSIBLE FOR THE COST OF THE REPAIR.

Mileage: 101,000

BRAKE BOOSTER FAILURE AT 88000 MILES. ABRUBT ONSET OF HARD BRAKE PEDAL WITH SLOW BRAKING RESPONSE. VERY HARD PRESSURE APPLICATION WOULD EVENTUALLY STOP CAR. APPARENT RECALL ON SAME PART BUT FORD IS NOT COVERING REPAIR COST.

Mileage: 87,989

I HAVE A 2013 FORD EDGE, BRAKES GO TO FLOOR BUT NOT ALL THE TIME. 1 ST TIME I HAD BOOSTER DONE UNDER RECALL DEC 2016 MILEAGE 59080, 2 ND OCT 2017 BRAKES DID IT AGAIN MILEAGE 66982, PUT ANOTHER BOOSTER IN UNDER RECALL. DEC 2017 MILEAGE 68078 HAPPEN AGAIN, THIS TIME THE DEALER CHECK OUT THE HOLD BRAKE SYSTEM (THE SLIDE, CALIBERS ETC.) EVERYTHING OK. JUNE 2018 HAPPEN AGAIN MILEAGE 71926 . I DID HAVE AN AUTO REPAIRMAN TRY AND IT WENT TO THE FLOOR ON HIM AS WELL. I SPOKE WITH FORD ABOUT IT FORD GAVE ME A CASE # CAS- 15014600 SAID I NEEDED A DEALER TO CHECK IT AGAIN. I WENT TO PRIME FORD IN AUBURN MA (THE SAME AS THE OTHER 3 TIMES), THEY CHECKED IT AND COULD NOT FIND AND THING WRONG, THEY ASKED ME TO LEAVE IT FOR A COUPLE OF DAYS WHICH I DID AND THEY STILL COULD NOT FIND A PROBLEM. I KNOW IT IS NOT THE MASTER BRAKE CYLINDER BECAUSE WHEN THEY CHANGED THE BOOSTER THEY WOULD HAVE NOTICE LEAKAGE. PRIME HAS GONE OVER THE WHOLE BRAKE SYSTEM MADE SURE EVERYTHING WORKS OK. MY PROBLEM IS YOU DON'T KNOW WHEN THIS WILL HAPPEN, I LOOKED ON CAR PROBLEM SITE AND SAW WHERE THE FORD EDGE HAS HAD OVER 300 BRAKE PROBLEMS AND SOME OF THE THOSE HAD THE SAME PROBLEM. BUT WHAT HAPPENS NOW IF YOU NEED TO STOP REAL QUICK AND IT HAPPENS? CAR WAS MOVING AROUND 30 - 35M/H WHEN YOU GO TO STOP.

MY VEHICLE HAS THE EXACT SAME PROBLEM WITH EXTENDED WARRANTY FOR FORD BULLETIN 13N02 AND FORD WONT COVER COST OF REPAIR. BULLETIN STATES YEAR 2013 AND VEHICLES BUILT AT OAKVILLE PLANT IN CANADA. I FEEL MY SAFETY REPAIR SHOULD BE COVERED, YET I HAD TO PAY $480 OUT OF POCKET. FORD HAS NOT BEEN ABLE TO TELL ME WHY IT NOT BEING COVERED

Mileage: 68,000

BACKED OUT OF DRIVEWAY AND HAD TO PUMP/FLOOR BRAKES TO GET STOPPED! ON MAIN STREET IN FRONT OF A SCHOOL! NEW BRAKES HAD BEEN PUT ON A COUPLE MONTHS PRIOR. HAD THEM CHECKED BY MECHANIC THAT PUT THEM ON.

Mileage: 85,000

THE POWER BRAKE BOOSTER HAS FAILED AT 69000 MILES. THIS FAILURE IS CONSISTENT WITH FAILURES FORD HAS FIXED ON THE FORD EDGE MANUFACTURED PRIOR TO MARCH 28, 2013. MY CAR WAS MANUFACTURED IN MAY OF 2013. I DO NOT FEEL THAT FORD RESOLVED THE ISSUE WITH THE BRAKE BOOSTER FAILURE. THIS CREATES A DANGEROUS DRIVING CONDITION WITH THE LARGE AMOUNT OF PRESSURE REQUIRED TO STOP THE CAR. IN SEVERAL CASES, I WAS UNABLE TO STOP THE CARE SAFELY. FORD ISSUED A SERVICE NOTIFICATION FOR THE VEHICLES MANUFACTURES PRIOR TO MARCH 28, 2013, - 13N02. I FEEL THAT THE ISSUE WAS NOT ADDRESSED AND CONTINUES PAST THAT DATE.

Mileage: 67,000

WHEN COMING TO A STOP LIGHT MY BREAKS BECAME SPONGY AND HISSING WHEN PRESSED AND IS HARD TO PUSH DOWN AS IF I HAD NO BREAKS AT ALL AND AIR WAS COMING OUT OF THEM. I WAS NOT PREPARED FOR THIS. I HAD MY KIDS IN THE CAR BUT LUCKILY I WAS GOING THE SPEED LIMIT AND WAS AWAY FROM ANY OTHER CARS. MY KIDS WERE IN THE CAR WITH ME SO IT ADDED A LITTLE ANXIETY FOR ME. THIS HAPPENS NOW ALL THE TIME. I CALLED THE FORD DEALERSHIP THEY SAID IT SOUNDED LIKE THE BREAK BOOSTER THEY ASKED FOR MY VIN SINCE THE 2013'S HAVE BEEN RECALLED. HE CHECKED IT AND SAID YES YOURS WAS RECALLED SO WE MADE THE APPOINTMENT. I DROPPED IT OFF THEN AN HOUR LATER THEY CALLED ME BACK AND SAID I AM SORRY BUT THEY HAVE NOT RECALLED THE FORD EDGE WITH MY VIN AS OF YET JUST THE VINS BEFORE MINE AND I WOULD HAVE TO PAY TO HAVE IT FIXED AND TO COME PICK IT UP WHICH I DID SINCE THAT DIDN'T SEEM OK TO ME? HOW DOES THAT HAPPEN ITS THE SAME PROBLEM. THIS IS UNSAFE AND DEFINITELY A BIG PROBLEM THE FORD DEALERSHIPS ARE SEEING. THE FORD MANUFACTURE KNOWS OF THIS ISSUE SO I AM NOT SURE WHY THEY ARE NOT TAKING OWNERSHIP AND FIXING ALL THE CARS.

Mileage: 72,000

A LOUD GRINDING NOISE WHEN I BRAKE. SOUNDS LIKE IT'S COMING FROM THE REAR OF THE VEHICLE. IT IT INTERMITTENT SO WHEN I TOOK IT TO THE DEALER THEY COULD NOT REPLICATE THE NOISE.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE TRAVELING AT HIGH SPEEDS, THE BRAKES SEIZED AND THE VEHICLE MADE AN ABNORMAL SOUND WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN ALL THE DOORS WERE CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

WHILE PUTTING ON THE BRAKES AND TURNING, THE BRAKE PEDAL WENT ALL THE WAY DOWN AND STAYED LIKE THIS FOR QUITE SOME TIME. IT STILL BRAKES BUT IT PULLS TO THE RIGHT WHEN DONE SO. IT IS VERY ANNOYING, BUT IT IS A SAFETY HAZARD. I HEARD THERE WAS A RECALL ON THIS ACTION BUT WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS NOT COVERED. THIS IS DEFINITELY A FACTORY DEFECT AND I WOULD HATE TO GET IN A COURT ACTION WITH FORD IF ANYTHING HAPPENS. THIS MYSTERY HAPPENED TWICE SO FAR.

Mileage: 16

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE BOOSTER POWER SEIZED AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE IMMEDIATELY. THE CONTACT TOOK THE VEHICLE TO DENTON FORD (LOCATED AT 1207 DOUBLE HILLS RD, DENTON, MD 21629, 877-861-7041) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE BRAKE BOOSTER WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *TT *TR

Mileage: 125,000

DRIVING IN THE CITY, PRESSED ON THE BRAKES TO STOP AT A LIGHT BUT THE PEDAL WAS SOFT, HAD TO PUSH PEDAL ALL OF THE WAY TO THE FLOOR IN ORDER TO STOP. VERY SCARY, FORTUNATELY I WAS NEAR MY HOME, PEDAL REMAINS VERY SOFT.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DEPRESSING THE BRAKE PEDAL, AN AIRY HISSING NOISE WAS PRESENT AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. ON ONE OCCASION, THE ENGINE STALLED AND A MESSAGE DISPLAYED, INDICATING THAT NOT ENOUGH AIR HAD ENTERED THE ENGINE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,600. *TT THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

Mileage: 59,600

BRAKE BOOSTER FAILURE. HARD TO STOP, HISSING NOISE, HARD TO BACK UP, AT IDLE WHEN AT STOP LIGHT CAR CUTS OFF, IF AT STOP SIGN FOR TOO LONG WITH FOOT ON BREAKS CAR SHAKES THEN CUTS OFF, CAN'T MAKE SUDDEN BRAKE OR CAR JERK AND THEN IS HARD TO STOP, AIR PRESSURE NOISE WHEN APPLYING BREAKS. WHEN DRIVING AT SPEED WHILE TURNING AND TRYING TO BREAK TO SLOW DOWN, CAR WON'T SLOW DOWN. BREAK PEDDLE EXTREMELY HARD WHEN BREAKING.

Mileage: 10,000

WHEN I GO TO PUT MY CAR I PARK AND TAKE MY FOOT OFF THE BREAK THE CAR WILL ROLL FORWARD SEVERAL FEET OR IF I AM ON A HILL IT WILL ROLL BACKWARD SEVERAL FEET. WHEN I AM DRIVING ON THE HIGHWAY THE CAR WILL JUST STOP ACCELERATING AT 80MPH. ON SEVERAL OCCASIONS I WAS TRYING TO GET AROUND A TRUCK AND THE CAR JUST STOPPED ACCELERATING ALMOST CAUSING AN ACCIDENT.

Mileage: 100,000

THE BREAKS GO OUT THEY GET SPONGY OR NO POWER THIS ISSUES STARTS AND STOPS I NEVER KNOW WHEN ITS GOING TO HAPPEN THIS HAS BEEN GOING ON FOR 3 MONTHS NOW ALSO THE CAR SMELL LIKE EGGS FROM TIME TO TIME

Mileage: 150,000

BEGAN TO EXPERIENCE POWER BRAKE BOOSTER FAILURE. HEARD A HISSING NOISE WHEN BRAKES WERE APPLIED. FOUND A 'EXTENDED WARRANTY' FOR THE POWER BRAKE BOOSTER. MY VEHICLE FALLS 2 MONTHS PAST THE CUT OFF. I FEEL THAT THIS IS A MAJOR MANUFACTURER DEFECT THAT SHOULD INCLUDE ALL VEHICLES.

Mileage: 72,000

DIFFICULT TO STOP. PRESSING ON THE BRAKE PEDAL I HEAR A HISSING NOISE LIKE AN AIR LEAK AND A HIGH PITCHED SOUND. AFTER COMING TO A STOP THE VEHICLE STILL WANTS TO MOVE FORWARD. MUST PRESS ON THE BRAKE PEDAL REAL HARD TO GET IT TO STOP. HAVE COME CLOSE TO BEING IN AN ACCIDENT AND CURRENTLY UNABLE TO DRIVE THE VEHICLE. HAD MECHANIC CHECK VEHICLE AND THEY EXPLAINED THE BRAKE BOOSTER IS NOT WORKING AND SHOULD BE REPLACED.

Mileage: 42,000

BREAK BOOSTER FAILED

Mileage: 32,356

NOTED A HISSING SOUND WHEN DEPRESSING BRAKE PETAL, THEN A SPONGE PETAL WITH LITTLE EFFECT ON BRAKING AND FINALLY THE LOSS OF ANY BRAKE BOOSTER OR POWER BRAKE EFFECT WHILE BRAKING. DEALER SAID SOME VEHICLES HAD EXTENDED WARRANTY FOR THIS PROBLEM, BUT OTHERS, LIKE MINE, MAGICALLY DID NOT!

Mileage: 2

THE PROBLEM STARTED AS JUST SOUNDING LIKE AIR PRESSURE WAS RELEASING FROM THE BREAK PEDDLE. BEFORE I COULD GET IT INTO THE FORD DEALERSHIP THE BREAKS STARTED LOCKING UP IN THE BREAK PEDDLE TO WHERE I COULDN'T STOP SAFELY AND FEEL COMFORTABLE TRANSPORTING MY SELF OR MY 11 YEAR OLD DAUGHTER. I ALSO IN THE SAME TWO DAYS WAS AT A STOP LIGHT AND THE BREAK UNDER MY FOOT SLOWLY PUSHED UP AT A RED LIGHT 30 SECONDS OR SO, AND THEN LOCKED AND MY CAR TURNED OFF WHILE IT WAS IN GEAR. THIS, ALL APART OF THE RECALL, I'M BEING TOLD IS MY PROBLEM NOT THEIRS, BECAUSE MY CAR WAS "BORN" OR MADE ONLY 5 MONTHS AFTER THEY THOUGHT THEY FIXED THE PROBLEM WITH TH NEW CARS BEING MANUFACTURED. I AM GOING TO FIGHT BACK AND INVESTIGATE THIS TO THE BITTER END. I WANT A SAFE CAR. IT HAS 74,000. MILES ON IT, A BREAK ISSUE IS A HUGE ISSUE. THAT'S THE DIFFERENCE IN LIFE AND DEATH.

Mileage: 74,000

WHILE BRAKES WERE DEPRESSED, HISSING OCCURRED FOR ABOUT 7-10 DAYS. THEN, WHILE TRAVELING IN STOP AND GO TRAFFIC, THE BRAKE PEDAL BECAME STIFF, AND COULD BARELY STOP THE VEHICLE. THIS HAPPENS ON A DAILY BASIS NOW, INCLUDING NOT BEING ABLE TO STOP IN A DRIVE THROUGH, AND PASSING THE WINDOW.

Mileage: 78,000

I BEGAN TO NOTICE A WHISTLING SOUND WHEN I STEP ON MY BRAKES AFTER STARTING BUT BEFORE MOVING. IN ADDITION THE BRAKES FELT SPONGY WHEN STOPPING. I GOOGLED THE SYMPTOMS AND CAME UP WITH FORD SERVICE BULLETIN 13N02 CONCERNING TEARS IN THE BRAKE BOOSTER MEMBRANE. THE DEALER INDICATED MY VEHICLE WAS NOT PART OF THE CAMPAIGN EVEN THOUGH IT IS A 2013 EDGE. I WOULD LIKE TO SEE THIS SERVICE CAMPAIGN EXTENDED AS THE THERE APPEARS TO BE AFFECTED EDGES OUTSIDE THE CURRENT VIN # THAT ARE HAVING THE SAME ISSUE AS THOSE COVERED UNDER 13N02

Mileage: 39,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, THE CONTACT HAD TO USE THE AUTOMATIC GEAR SHIFTER IN ORDER TO DOWNSHIFT. THE VEHICLE WAS TAKEN TO KEN GRODY FORD (6211 BEACH BLVD, BUENA PARK CA 90621, (714) 521-3110) AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE ISSUE WOULD BE ESCALATED TO KEN GRODY FORD. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 57,700.

Mileage: 57,700

13N02 HAS ALREADY BEEN ISSUED FOR THIS SAME ISSUE ON MY SAME MAKE AND MODEL VEHICLE; NAMELY THE BRAKE BOOSTER. HOWEVER, MY VIN WAS NOT VALID FOR THE AGREED UPON 10 YEAR EXTENDED WARRANTY/ONE TIME LABOR & MATERIAL REPAIR PROGRAM. OUR VEHICLE HAS EXPERIENCED A BRAKE BOOSTER FAILURE AT 32288 MILES. PREMATURE FAILURE AND WHAT MY FAMILY CONSIDERS A SAFETY RISK. SOFT PEDAL RESULTS WHEN PUMPING THE BRAKES ON JUST THE SECOND PUSH DOWNWARD.

Mileage: 32,288

DOOR AJAR WILL NOT GO OFF, BECAUSE IF THIS THE DOORS DO NOT LOCK, INTER LIGHTS WILL NOT GO OFF.HEATS UP INTER LIGHT AREA, DRAINS BATTERY.

LOAD HISSING SOUND WHILE PRESSING THE BRAKE PEDAL AND FEELS SPONGY. WHILE DRIVING, ESPECIALLY WHEN TRYING TO COME TO A FULL STOP, THE PEDAL MUST BE FORCIBLY SLAMMED TO THE FLOOR OR THE VEHICLE WILL CONTINUE TO TRAVEL. THE DEALER CONFIRMED I HAVE A FAULTY BRAKE BOOSTER. FORD HAS ALREADY RECALLED THE BRAKE BOOSTER ON 2013 EDGE MODELS MANUFACTURED UNTIL MARCH 2013. MY VEHICLE WAS MANUFACTURED IN JULY 2013.

Mileage: 56,000

BRAKE BOOSTER FAILED. FORD ISSUED A LETTER COVERING THIS DEFECT EARLIER, BUT REFUSED TO REPAIR OR PAY FOR REPAIR. SITUATION WAS DANGEROUS, AND I HAD IT REPAIRED FOR $591.05. PLEASE HELP ME OBTAIN REIMBURSEMENT. BRAKES WOULD LOOSE POWER.

Mileage: 20,683

I WAS SLOWLY TURNING RIGHT INTO A GAS STATION WHEN MY VEHICLE DIED. THE STEERING FROZE AND NOTHING WORKED. THANKFULLY I WAS ABLE TO COAST INTO THE GAS STATION WHERE I PUT THE CAR IN PARK, TURNED IT OFF, AND THEN BACK ON. IT STARTED FINE. IF I HAD BEEN ON THE HIGHWAY, I WOULD BE DEAD!!!! THIS IS INCREDIBLY DANGEROUS!!!!

Mileage: 50,000

THE BRAKES HAVE FAILED ON ME 3 TIMES NOW, THE DEALERSHIP CLAIMS THE BRAKE BOOSTER WAS BAD AND REPLACED IT THE FIRST TIME, THE SECOND TIME CLAIMS IT WAS A BAD PISTON INSIDE THE BREAK BOOSTER. THE BRAKES FAILED ONCE WHEN A CAR PULLED OUT IN FRONT OF ME AND I HAD TO SLAM ON THE BRAKES, THE SECOND TIME WAS DRIVING NORMALLY AND THE THIRD TODAY AFTER THE FRONT TIRES LOST TRACTION IN WET GRASS. THIS MAKES IT TO WERE YOU HAVE TO PUSH THE PEDDLE ALL THE WAY TO THE FLOOR AND HOPE THE CAR COMES TO A STOP.THE CHECK ENGINE LIGHT COMES ON EVERY TIME YOU ACCELERATE TO HARD (LIKE ENTERING AN INTERSTATE) THEN WILL GO AWAY AFTER A FEW DAYS. THE CODE THAT POPS UP FOR IT IS TURBO/SUPER CHARGER UNDER BOOST. THIS MAKES THE CAR REALLY SLUGGISH AND HARD TO GET UP TO SPEED.

Mileage: 96,000

BRAKE BOOSTER FAILED AT 65,375 MILES. FORD HAS ISSUED AN EXTENDED WARRANTY ON BRAKE BOOSTERS, INCLUDING 2013 MODELS, HOWEVER I WAS TOLD MY CAR WAS MANUFACTURED A COUPLE OF MONTHS AFTER THE MANUFACTURE DATES OF CARS INCLUDED IN THE WARRANTY - SO THERE WAS NO WARRANTY COVERAGE FOR THIS $891.82 REPAIR. THE BRAKE RESPONSE ON MY CAR WOULD INTERMITTENTLY BECOME VERY STIFF (HARD TO DEPRESS THE BRAKE PEDAL) AND DIFFICULT TO BRAKE. THIS OCCURRED IN VARIOUS PLACES - INCLUDING STOPPING AT A STOP SIGN BEFORE TURNING ONTO A VERY BUSY STREET, AND AT INTERSECTIONS. A LITTLE HISSING NOISE COULD BE HEARD WHILE BRAKING, AS WELL. THIS UNPREDICTABLE RESISTANCE TO BRAKING EFFORTS CREATED A DANGEROUS DRIVING CONDITION. I HAVE READ MANY ACCOUNTS OF OTHER DRIVERS WHOSE BRAKES ALSO DEPRESSED COMPLETELY, WITHOUT SATISFACTORY BRAKING, DUE TO THIS DEFECTIVE BRAKE BOOSTER. I WAS TOLD THAT THE BOOSTER INSTALLED ON MY CAR WAS NOT DEFECTIVE, BUT I AM CONVINCED IT WAS, AS WELL AS THE OTHERS THAT HAVE BEEN REPLACED BY THE EXTENDED WARRANTY. I FEEL STRONGLY THAT THIS SHOULD BE A FORD RECALL ISSUE, RATHER THAN BEING ADDRESSED AS A WARRANTY ITEM, DUE TO THE DANGER OF OPERATING A VEHICLE WITH A DEFECTIVE BRAKING SYSTEM (DUE TO FAULTY BRAKE BOOSTER DESIGN), AND I BELIEVE MY CAR WAS BUILT WITH A FAULTY BRAKE BOOSTER. I WAS TOLD MY CAR WAS BUILT WITH A FORD MOTORCRAFT BRAKE BOOSTER (MOTORCRAFT PART #2005(BRB-47, FORD PART #BA1Z2005A). THE REPLACEMENT BOOSTER INSTALLED TO REPLACE THE FAILED BOOSTER WAS THE SAME NUMBER.

Mileage: 65,375

7/9/17 BRAKE PEDAL ON MY 2013 FORD EDGE WENT TO THE FLOOR WHILE MAKING A SUDDEN STOP ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME. BRAKE PEDAL MADE A SOUND LIKE A BALLOON DEFLATING AS IT WENT TO THE FLOOR. EVEN IN PARK THE BRAKE PEDAL WOULD TRAVEL TO THE FLOOR MAKING THE SOUND OF A DEFLATING BALLOON. TOOK THE CAR TO THE SHOP AND WAS DIAGNOSED AS A BRAKE BOOSTER FAILURE COSTING ME $630. MILEAGE IS 46,000

Mileage: 46,000

NO BRAKES.. CAR IS 4 YEARS OLD WITH ONLY 58,000 MILES AND BRAKE BOOSTER HAD TO BE REPLACED.

Mileage: 57,980

BUILT ONLINE NOVEMBER 2012 AND DELIVERED TO SEARCY AR APRIL 22, 2013 NOW WITH MILEAGE 120,000 BRAKES HISSING TOLD IT IS POWER BRAKE BOOSTER WHICH WAS RECALLED BUT ENDED ON MARCH 2013 BUT MY VEHICLE WAS BUILT BY THEN AND BEING DELIVERED SO WHY NOT BE PART OF THE RECALL??? PLEASE SEE YOUR RECORDS ON THIS. BEING REPAIRED MCCLUNG FORD MOUNTAIN VIEW AR WANTING PAYMENT FROM ME.

Mileage: 220,000

THE BRAKE BOOSTER FAILED AT AROUND 40,000 MILES. WHILE DRIVING SLOWLY WITH PRESSURE APPLIED TO THE BRAKE THE CAR SLOWS BUT THEN WHEN I APPLY ADDITIONAL PRESSURE TO STOP THE BRAKE IS HARD AND ROLLS TO A STOP INSTEAD OF STOPPING WHERE IT SHOULD. IF I AM PARKING IT WILL ALMOST ROLL INTO THE CAR PARKED IN FRONT. DEALERSHIP SAID THE BOOSTER IS GONE.

Mileage: 42,170

BRAKE BOOSTER FAILURE SIMILAR TO SAME MODEL YEAR VEHICLES WHICH HAVE AN EXTENDED WARRANTY FOR THIS PROBLEM. THIS VEHICLES VIN IS NOT COVERED BY THE EXTENDED WARRANTY EVEN THOUGH IT HAS THE IDENTICAL PROBLEM.

Mileage: 85,000

ALL FOUR ROTORS FAILED BEFORE THE BRAKE PADS FAILED. THE DEALER SAYS THIS IS NORMAL WEAR AND TEAR. HOWEVER THE VEHICLE HAS BEEN LIGHTLY USED. IT SEEMS THE BRAKE ROTORS ARE MADE OF DEFECTIVE MATERIALS SUBJECT TO ABNORMAL CORROSION. FORD CUSTOMER SERVICE REFUSED TO COVER THE PARTS UNDER WARRANTY. THIS IS A SAFETY ISSUE THAT I WILL HAVE TO RESOLVE AND PAY FOR.

Mileage: 50,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SLOW DOWN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, ALAN CAR CARE, WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

FORD HAS A KNOWN PROBLEM WITH THE BRAKE BOOSTER ON THE EDGE. BEING PROACTIVE TO HAVE MINE MY ORIGINAL EQUIPMENT BRAKE BOOSTER REPLACED.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO APPLY THE BRAKES, THE CONTACT HAD TO PLACE EXTRA PRESSURE ON THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO BEGIN TO STOP. THE BRAKES ALSO MADE A HISSING TYPE NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS REGARDING THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

BREAK BOOSTER WENT OUT. THIS CAUSES THE BREAK PEDAL TO BE HARD TO PRESS AND DELAY IN BREAKING.

Mileage: 45,000

MY BRAKE BOOSTER FAILED. IT HAD A HISSING SOUND WHEN THE PEDAL WAS DEPRESSED, AND THE BRAKES WERE EXTREMELY DIFFICULT TO ACTUATE WHEN DRIVING UNDER ANY CONDITIONS. I KNOW THERE WAS A SIMILAR RECALL ON THE FORD EDGE BUT THEY TELL ME THAT MINE IS NOT AFFECTED OR COVERED. I JUST PAID TO HAVE IT REPLACED AT 23,126 MILES.

Mileage: 23,126

BRAKE BOOSTER FAILURE

Mileage: 112,480

BRAKE PEDAL DROP TO FLOOR AND VEHICLE DIES, ALSO TURNS ON CHECK ENG LITE DUE TO VACUUM LOSS DEALER THEN TRIES TO SELL YOU EMISSION PARTS DUE TO CODE, MY CAR IS MAY BUILD 5/1/ THE 3/1 ARE UNDER RECALL SAME PLEASE PLEASE CHECK INTO THIS. THE DEALER ONLY PULLS UP WHAT IS ON HIS COMPUTER . YOU WILL NEVER KNOW THE AMOUNT OF VEHICLES THAT ARE AFFECTED.DO TO THERE RECORDS NOT BEING AVAILABLE TO YOU..

Mileage: 40,330

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING AND THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED ARM, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED MAJOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

AT APPROXIMATELY 76,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE WHEN I HIT THE BRAKES. THE BRAKES WERE HARD TO PRESS & THE VEHICLE DID NOT SLOW DOWN. I PRESSED DOWN HARDER & CAME TO A VERY HARD & SUDDEN STOP. THANKFULLY THERE WAS NO ONE FOLLOWING & I WAS ABLE TO AVOID AN ACCIDENT. I SLOWED & WITHIN A COUPLE OF SECONDS BRAKES BECAME RESPONSIVE AGAIN. I NEEDED TO GET HOME SO I DROVE AS SLOW AS POSSIBLE STAYING AWAY FROM OTHER CARS, HOWEVER BRAKES WORKED WITHOUT ISSUES. APPROACHING HOME THERE WERE MULTIPLE STOP SIGNS & AGAIN THE BRAKES LOCKED & THE CAR DID NOT STOP. I ALSO HEARD A LOUD WHISTLING NOISE IN THE CAR. I TOOK THE CAR TO THE DEALER & EVEN THOUGH THE DEALER SAYS THEY KNOW BRAKES ARE FAILING IN THE 2010-2013 FORD EDGES, THERE IS NO RECALL, ONLY A CUSTOMER SERVICE PROGRAM THAT DOES NOT APPLY TO MY VIN. THIS PROGRAM NUMBER IS 13N02 AND EXTENDS THE COVERAGE OUT TO 150K MILES ON SELECTED VEHICLE'S. I CONTACTED FORD @ 1-866-436-7332 TO EXPRESS MY PROBLEM & CONCERN. I SPOKE TO 4 DIFFERENT REPRESENTATIVES THAT ALL RECITED THE SAME SCRIPT. THE SCRIPT BASICALLY SAID SORRY YOUR CAR IS EXPERIENCING A PROBLEM AND TO HAVE A CERTIFIED FORD DEALERSHIP FIX IT AT MY COST. APPARENTLY SOMEONE DECIDED THAT THE EXPENSE OF THE ESTIMATED NUMBER OF PEOPLE THEY PUT AT RISK OF DEATH OR INJURY IS STILL LESS THAN WHAT IT WOULD COST THEM TO FIX THEIR FAULTY BRAKES. HERE IS THE KICKER, I BOUGHT THIS CAR CERTIFIED PRE OWNED IN EARLY 2016. HOW WAS FORD OF PORT RICHEY, ABLE TO CERTIFY THIS CAR WHEN THE BRAKES WERE ALREADY FAILING!!!!! THEY SOLD ME A DEATH TRAP! I HAVE DECIDED TO HAVE A LOCAL AND HIGHLY RECOMMENDED SHOP FIX MY VEHICLE RATHER THAN LINE THE POCKETS OF FORD THAT SEEMED OK WITH PLACING MY FAMILY & OTHERS AT RISK WHILE BEING AWARE OF THE PROBLEMS WITH THE INSTALLED FAULTY BRAKE BOOSTERS.

Mileage: 76,000

AT APPROXIMATELY 46,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE BEHIND A SEMI TRUCK WHEN THEY HIT THE BRAKES. BRAKES WERE LOCKED, HARD TO PRESS AND THE VEHICLE DID NOT SLOW DOWN. THANKFULLY THERE WAS NO ONE ON THE FOLLOWING LANE AND I WAS ABLE TO AVOID AN ACCIDENT. I DECELERATED AND WITHIN A COUPLE OF SECONDS BRAKES BECAME RESPONSIVE AGAIN. I NEEDED TO MAKE IT HOME, DROVE TRYING TO GO AS SLOW AS POSSIBLE AND STAYING AWAY FROM OTHER CARS, HOWEVER BRAKES WORKED WITHOUT ISSUES. APPROACHING HOME THERE WAS A STOP SIGN AND AGAIN I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT WHEN THE BRAKES LOCKED AND THE CAR DID NOT STOP. THIS TIME A LOUD WHISTLING NOISE FILLED THE CABIN. TO ADD INSULT TO INJURY, EVEN THOUGH THE DEALER SAYS THEY KNOW BRAKES ARE FAILING IN THEIR F150'S AND FORD EDGES, THERE IS NO RECALL, AND THEY MADE ME PAY A DEDUCTIBLE TO FIX THE CAR THAT IS UNDER WARRANTY. APPARENTLY SOMEONE DECIDED THAT THE EXPENSE OF THE ESTIMATED NUMBER OF PEOPLE THEY PUT AT RISK OF DEATH OR INJURY IS STILL LESS THAN WHAT IT WOULD COST THEM TO FIX THEIR FAULTY BRAKES. HERE IS THE KICKER, I BOUGHT THIS CAR CERTIFIED PRE OWNED IN JULY 2016. I GOT MY CAR BACK TODAY, THEY FIXED THE FAULTY BRAKE BOOSTERS AND THE CABIN IS UNCHARACTERISTICALLY QUIET. SINCE I HAD BOUGHT THE CAR THERE WAS A QUIET HISS WHEN I HIT THE BRAKES AND THE SALES PERSON TOLD ME THAT WAS NORMAL FOR THE CAR, I NEVER HAD A FORD BEFORE AND THE BRAKES DID WORK ORIGINALLY SO I DIDN'T GIVE IT ANOTHER THOUGHT. BUT NOW THAT ITS QUIET I KNOW THAT THE BRAKES WERE FAILING AT THAT POINT. HOW WAS BILL CURRIE FORD IN TAMPA, ABLE TO CERTIFY THIS CAR WHEN THE BRAKES WERE ALREADY FAILING!!!!! THEY SOLD ME A DEATH TRAP!

Mileage: 46,000

BRAKE BOOSTER ON FORD EDGE FAILED SUDDENLY AT 60-70K MILES. NOTICED IT SUDDENLY WHEN DRIVING THE CAR ONE AFTERNOON. AT THE FIRST STOP LIGHT, HAD TO STOMP ON THE BRAKES TO SLOW THE CAR TO A STOP, BECAUSE NORMAL BRAKE PRESSURE HAD HARDLY ANY EFFECT. KNEW SOMETHING ELSE WAS WRONG, BECAUSE BRAKE PADS AND CALIPERS WERE RECENTLY REPLACED. THIS IS A KNOWN ISSUE COVERED UNDER CUSTOMER SATISFACTION PROGRAM 13N02, HOWEVER MY VEHICLE APPEARS TO HAVE BEEN MANUFACTURED A FEW MONTHS AFTER THE 5/3/10-3/28/13 MANUFACTURING WINDOW COVERED BY THE PROGRAM. THEREFORE FORD HAS REFUSED TO FIX MY ISSUE. THIS IS INSANE SINCE MY CAR WAS MANUFACTURED IN EXACTLY THE SAME WAY AND WITH THE SAME PARTS AS THE OTHER VEHICLES COVERED. THIS IS A HUGE SAFETY ISSUE, AS THE BRAKES ARE VERY DIFFICULT TO ENGAGE FULLY. THE PROGRAM ALSO STATES THAT "THE FUNDAMENTAL BREAKING SYSTEM REMAINS FUNCTIONAL" AND "THE EFFORT REQUIRED TO STOP THE VEHICLE WILL INCREASE GRADUALLY" IN REALITY YOU HAVE TO STOMP THE BRAKE ALL THE WAY DOWN TO THE FLOOR WITH HARD PRESSURE TO SLOW THE CAR EVEN A LITTLE BIT. I WOULD NOT CALL THAT "FUNCTIONAL". PEOPLE WILL PROBABLY DIE BECAUSE OF THIS ISSUE. AND IT'S RECKLESS FOR FORD TO HAVE PICKED SOME ARBITRARY MANUFACTURING DATES TO BE COVERED. POSSIBLY THEY HAVEN'T RECEIVED ENOUGH COMPLAINTS YET FROM THE ONES PRODUCED JUST AFTER THIS BECAUSE THEY ARE STILL A LITTLE NEWER? THIS IS *TR

Mileage: 65,000

AFTER 30,000 MILES WE TOOK OUR 2013 FORD EDGE FOR SERVICE AND FOR $800 THEY CHANGED OIL, ROTATED TIRES, ETC. THEY ALSO NOTICED THAT OUR BRAKES AND ROTORS HAD TO BE REPLACED DUE TO WEAR AND RUST. THIS COST AN ADDITIONAL $700. WE HAVE DRIVEN NUMEROUS VEHICLES AND KEPT THEM TO 100,000 MILES AND HAVE NEVER HAD THIS CONCERN.

Mileage: 30,000

I FIRST NOTICED A HISSING SOUND WHEN I WOULD PUSH THE BRAKE PEDAL. IT THEN BECAME SOMETIMES DIFFICULT TO PRESS THE BRAKE PEDAL BUT THEN ALSO LIKE IT DID NOT WORK AND WOULD GO ALL THE WAY TO THE FLOOR. AT TIMES, WHEN I HAVE THE CAR STOPPED USING THE BRAKES IT FEELS AS THOUGH THEY ARE SLIPPING AND THE CAR WILL LUNGE. I SAW THERE WAS A BULLETIN ISSUED BY FORD TO EXTEND THE WARRANTY ON THIS ISSUE BUT WHEN I REACHED OUT THEY TOLD ME MY CAR WAS MANUFACTURED TWO MONTHS AFTER THE CUTOFF. WHEN I ASKED WHAT WAS CHANGED TO EXCLUDE MY CAR THEY REFUSED TO GIVE ME AN ANSWER.

Mileage: 65,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING INTO THE GARAGE, THE BRAKE PEDAL WAS DEPRESSED, BUT SEEMED TO BE LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

Mileage: 42,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAS HAD BRAKE ISSUES SINCE JANUARY 15, 2016. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

2013 FORD EDGE, THE BRAKES ARE DIFFICULT TO APPLY AND MAKE A HISSING NOISE. WITHOUT WARNING THE PEDAL WILL GO TO THE FLOOR AND THE VEHICLE WILL STALL. THIS HAS HAPPENED ON THE HIGHWAY AND ON RESIDENTIAL STREETS, AND ALWAYS WHEN YOU ARE TRYING TO STOP. AT TIMES YOU LITERALLY HAVE TO USE BOTH FEET TO FULLY STOP THE VEHICLE. THE ISSUE STARTED AT THE BEGINNING OF OCTOBER AND HAS BEEN HAPPENING MORE FREQUENT. I WILL NO LONGER BRING THIS VEHICLE ON THE HIGHWAY. WHY HAS THERE BEEN NO RECALL ISSUED ON THIS, OR ARE WE WAITING FOR PEOPLE TO DIE OR BE SERIOUSLY INJURED?

Mileage: 45,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE AT SLOW SPEEDS, THE ENGINE SUDDENLY SHUT OFF. ALSO, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND THROTTLE SYSTEM WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE BRAKE PEDAL WAS DIFFICULT TO APPLY AND MADE A LOT OF NOISE. WHEN THE VEHICLE STOPPED ,THE ENGINE TURNED OFF AND THE "ENGINE LOST POWER" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,520.

Mileage: 58,520

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN DEPRESSING THE BRAKE PEDAL, THERE WAS A HISSING SOUND. THE VEHICLE WAS SLOW TO DECELERATE AND THE ENGINE SHOOK AND NEARLY STALLED. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,057.

Mileage: 36,057

ON 9/19/2016, REPORTED PROBLEM OF UNABLE TO STOP WHEN APPLYING BRAKES. FIRST TIME HAPPENED WHEN EXITING PARKING LOT AND RAN STOP SIGN. SECOND TIME HAPPENED AS APPROACHED STOPLIGHT. LATER ON WIFE HAD SIMILAR PROBLEMS STOPPING FROM 35MPH AT STOP SIGN AND OTHER STOPLIGHTS. PROBLEM WAS LEAKING BRAKE BOOSTER COVERED UNDER EXTENDED WARRANTY RECALL #13N02. THIS RECALL WAS NOT PREVIOUSLY NOTED ON FORD.COM, BUT IT SHOWED UP TODAY, 9/20/2016.

Mileage: 48,000

APPROACHED STOP SIGN, FROM PARKING LOT AT APPROX 8-10 MPH. APPLIED BRAKES, BUT THEY WENT SOFT AND ENTERED TWO LANE HIGHWAY APPROX. 2 FEET. DUMP TRUCK SWERVED TO MISS ME. CAUTIOUSLY DROVE HOME BUT AT FIRST STOPLIGHT I ENCOUNTERED, SAME THING HAPPENED, NEARLY RUNNING INTO CAR IN FRONT OF ME. WIFE LEFT THAT EVENING TO DELIVER MEAL TO MY ELDERLY MOTHER. SHE SAID THAT SAME THING HAPPENED TO HER AT ONE STOP SIGN AND TWO STOPLIGHTS. (CAR WAS IN MOTION DURING ALL INCIDENTS. MINE HAPPENED WHILE LEAVING A PARKING LOT AND ENTERING A TWO-LANE HIGHWAY. HERS HAPPENED ON TWO LANE ROAD NEAR HOME AND FOUR-LANE INTERSECTION ACROSS TOWN. THIS IS REALLY A SCARY SCENARIO. MADE APPOINTMENT TO TAKE CAR TO DEALER ON MONDAY SEPT. 19. 2016.

Mileage: 48,000

WHILE DRIVING TO WORK ON 9/8/16 ON A MAIL THOROUGHFARE, I HAD TO HIT THE BRAKES HARD BECAUSE A VEHICLE PULLED OUT IT FRONT OF ME. SINCE THAT TIME THE BRAKE PEDAL HAS BEEN INCONSISTENT (FIRM/SOFT) AND WHEN IT GOES SOFT IT REQUIRES MORE STOPPING DISTANCE. IN ADDITION WHEN STOPPED AT A LIGHT OR STOP SIGN AND PRESSING DOWN ON THE BRAKE PEDAL THERE IS A SQUEALING SOUND COMING FROM UNDER THE DASH/FIREWALL AREA. AFTER TAKING VEHICLE TO LOCAL MECHANIC IT WAS DETERMINED TO BE THE BRAKE BOOSTER/VACUUM PUMP ATTACHED TO THE MASTER CYLINDER THAT HAS FAILED.

Mileage: 53,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ENGAGE THE BRAKES, AN ABNORMAL SQUEAKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REMEDY FAILED TO REPAIR THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

BRAKE BOOSTER - THERE IS A KNOWN PROBLEM WITH A DEFECTIVE PART (BRAKE BOOSTER) ON THE FORD EDGE AS IDENTIFIED BY FORD IN THE CUSTOMER SATISFACTION PROGRAM 13N02. DESPITE FORD'S KNOWLEDGE OF THE FAULTY/DEFECTIVE PART, THEY ONLY ISSUED A RECALL FOR VEHICLES BUILT AT THE OAKVILLE ASSEMBLY PLANT. MY CAR BEGAN TO FAIL ABOUT 2 WEEKS AGO AND I TOOK IT TO BE SERVICED. THE TECHNICIAN TOLD ME THERE WAS NOTHING WRONG WITH IT. THE SYMPTOMS WERE ENGINE LIGHT WAS ON AND THE CAR WAS SHUTTING DOWN WHEN STOPPED AT RED LIGHT OR STOP SIGNS. AFTER A WEEK OR SO MY BRAKES GAVE OUT SUDDENLY CAUSING ME TO VEER OFF THE ROAD TO AVOID HITTING A CAR. I TOOK IT BACK TO THE FORD SERVICE AREA AND WAS TOLD THAT THE BRAKE BOOSTER WAS BAD AND THAT WAS CAUSING THE BRAKE FAILURE AND THE ENGINE CUTTING OFF. FORD IS AWARE OF THE DANGEROUS BRAKE FAILURE CAUSED BY THE FAULTY/DEFECTIVE BRAKE BOOSTER, BUT REFUSES TO RECALL ALL VEHICLES THAT ARE HAVING THIS PROBLEM. THIS IS A ROAD HAZARD AND CONSUMER SAFETY ISSUE THAT CAUSES UNSAFE CONDITIONS THAT FORD NEEDS TO ACKNOWLEDGE ON ALL FORD EDGE VEHICLES AND NOT A SELECT FEW.

I CURRENTLY OWN A 2013 FORD EDGE 2013 THAT IS EXPERIENCING BRAKE FAILURE. DURING BRAKING (WHILE IN MOTION, IN THE CITY, HIGHWAY, INTERSTATE, AND TURNING THE VEHICLE LOSES SIGNIFICANT BREAKING PERFORMANCE. WHEN PRESSING THE BRAKE TO STOP THE VEHICLE THE VEHICLE DOES NOT STOP AT TIMES AND THE BRAKE PEDAL HARDENS AND HISSES DURING BREAKING. THIS BEGAN WEDNESDAY, JUNE 22, 2016. IN REVIEW FORD MOTOR COMPANY HAS A RECALL ON THE BRAKE BOOSTER FOR YEARS 2010-2013. WHEN CONTACTING FORD MOTOR COMPANY AND SPEAKING TO AARON EMPLOYEE NUMBER 62306, HE STATED THAT MY VEHICLE FELL A FEW MONTHS OUTSIDE OF THE COVERED VEHICLES. SPOKE TO JEREMY AT STIVERS FORD DEALERSHIP IN MONTGOMERY, AL. THEY WILL NOT REVIEW THE ISSUE UNLESS I PAY $ 99.95 DIAGNOSTIC TESTING AND THERE IS NO GUARANTEE THAT FORD NOR STIVER WILL RELIEVE THE FINANCIAL BURDEN OF THE REPAIRS NOR SUPPLY A LOANER FOR THE DURATION OF FIXING. AFTER SEVERAL ATTEMPTS TO GET HELP, INCLUDING CONTACTING THE SERVICE MANAGER OF STIVER'S FORD JEFF ANDERSON, THERE HAS BEEN NO URGENT MATTER TO FIX OR HELP WITH GETTING THIS RESOLVED. AS IT STANDS THIS VEHICLE IS SAFETY HAZARD AND IS LOSING ITS BRAKING PERFORMANCE WHICH WILL LEAD TO ROAD HAZARD OF POSSIBLE FATALITY. THIS IS ONLY MEANS OF TRANSPORTATION FOR MY FAMILY OF MYSELF (SINGLE MOTHER AND TWO SMALL CHILDREN).

Mileage: 54,000

TAKATA RECALL WE BOUGHT THE 2013 FORD EDGE NEW AND WITHIN A WEEK STARTED TO HERE NOISE IN THE BRAKES , WE CALLED THE DEALER AN THEY SAID ITS PROBABLY BECAUSE THE CAR SITS GARAGE TOO MUCH. SO WE PUT MORE MILES ON THE CAR DROVE IT MORE NOW AT JUST OVER 22,000 MILES THE BRAKES STARTED GETTING REALLY NOISY AN BECAME A BUMPING SOUND YOU COULD HERE WHILE STARTING TO STEP UP THE SPEED . WE GOT SCARED TO DRIVE IT SO TOOK IT TO MY MECHANIC . THEY TOOK APART THE BRAKES AND THEY PADS AND ROTORS WERE ALL SHOT AND WILL COST ME OVER $500 TO FIX . WE CALLED THE DEARLER WHO SAID THAT IT IS OUT OF WARRENTEE.

Mileage: 22,300

I HAVE TWO MAJOR PROBLEMS AND SAFETY ISSUES WITH THIS CAR. FIRST IS THE POWER BOOSTER, WHICH IS COVERED UNDER EXTENDED WARRANTY. SYMPTOMS OF BOOSTER ISSUE ARE SPONGY BRAKES THAT THEN WENT HARD WITH LITTLE RESISTANCE ACCOMPANIED BY HISSING SOUND COMING FROM BRAKES. THE SECOND ISSUE IS A DEFECTIVE THROTTLE BODY. THREE TIMES IN AS MANY DAYS WHEN FOOD IS ON BRAKE, THE BRAKE PUSHES BACK ESSENTIALLY HAVING LOST POWER BRAKES AND REQUIRING BOTH FEET FIRMLY PRESSED ON BRAKE TO EVEN REMOTELY SLOW CAR DOWN, UNABLE TO COMPLETELY STOP VEHICLE, AT THE SAME TIME I LOSE POWER STEERING AND CANNOT CONTROL DIRECTION OF CAR, THE WARNING LIGHT "LOW OIL PRESSURE" ILLUMINATES ON THE DASH. THIS DOES NOT SEND CAR INTO SO CALLED "LIMP HOME" MODE IT RENDERS THE CAR ESSENTIALLY INOPERABLE. IF I TURN THE CAR OFF AND THEN BACK ON AGAIN IT RETURNS TO NORMAL DRIVING FUNCTION....UNTIL IT HAPPENS AGAIN. I'VE BEEN LUCKY THAT THIS HAPPENED BACKING OUT OF MY DRIVEWAY AND IN STRAIGHT LANE STOP AND GO TRAFFIC ON CITY STREETS. HAD THIS HAPPENED WHEN I WAS DRIVING ALONG A CURVY MOUNTAIN ROAD, ALONG THE COAST OR ON A LOS ANGELES FREEWAY MOVING 65 MPH..I DOUBT I WOULD HAVE BEEN SO LUCKY. I CANNOT BELIEVE THE THROTTLE ISSUE IN THE EDGE IS NOT COVERED UNDER THE EXTENDED WARRANTY GIVEN TO OTHER FORD MODEL CARS OR EVEN MORE THAT THIS ISN'T A SWEEPING SAFETY RECALL. I AM RISKING LIFE AND LIMB OF MYSELF AND MY TWO YOUNG CHILDREN DRIVING THIS CAR. THIS IS MY FIRST FORD AND WILL PROBABLY BE MY LAST. FORD SHOULD BE ASHAMED OF THEMSELVES.

Mileage: 40,200

DANGEROUS AND FAULTY BRAKING SYSTEM. BRAKES SOMETIMES FEEL SPONGY AND TO THE FLOOR AND OTHER TIMES HARD LIKE A BRICK WITH VERY LITTLE GIVE AND THE CAR IS EXTREMELY DIFFICULT TO STOP AND IMPOSSIBLE TO BRAKE QUICKLY. THERE IS A HISSING SOUND PRESENT WHEN THE BRAKE PEDAL IS DEPRESSED. MOST CHALLENGING IN STOP AND GO TRAFFIC OR COMING OFF OF HIGH SPEEDS GOING DOWNHILL. TERRIFYING TO DRIVE ESPECIALLY WITH MY CHILDREN IN THE CAR.

Mileage: 35,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 35 MPH AROUND A CURVE, THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

I WAS DRIVING DOWN THE STREET AND MY BRAKES FAILED. I HAD TO HIT THE CURB TO STOP THE VEHICLE. THIS IS TRULY A SAFETY ISSUED , I WAS TOLD MY BOOSTER FOR THE BRAKES FAILED AND IT WAS TOO NEW OF A VEHICLE TO HAVE THIS PROBLEM AND THAT IT NEEDED TO BE REPORTED AND ADDRESSED BY THE FORD COMPANY. THIS IS VERY DANGEROUS NO WARNING AT ALL AND THIS REPAIR WAS VERY COSTLY.

BRAKE EXTENDED WARRANTY 13N02: WARRANTY COVERS VEHICLES THROUGH BUILD DATE 3/2013 MY VEHICLE HAS BUILD DATE 7/2013 BUILT AT SAME PLANT LISTED IN WARRANTY EXTENSION 13N02. I EXPERIENCED SAME PROBLEM DESCRIBED IN 13N02.MY VEHICLE ISN'T COVERED. I'M SURE I AM NOT THE ONLY ONE. ITS THE BRAKES. SERIOUS SAFETY CONCERN. ALL VEHICLES WITH THE BRAKE PROBLEM SHOULD BE COVERED.

Mileage: 74,469

MY 2013 FORD EDGE DOOR AJAR LIGHT STAYS ON AND DINGS AT EVERY STOP SAYS DOOR IS OPEN AND ITS CLEARLY SHUT WILL NOT LOCK DO TO PROBLEM, ALSO POWER BOOSTER ON BRAKES ARE BAD AND ONLY FOUND OUT WHEN TRIEN TO STOP AND SCARES ME WHILE APPROACHING LIGHTS AND STOPS HARD TO PRESS. ONLY HAD A FEW MONTHS AND ITS NOT LOOKING GOOD

Mileage: 50,000

THE PASSENGER SIDE INSIDE BRAKE PAD WAS WORN DOWN TO THE METAL. THE OUTSIDE OF THE PASSENGER BRAKE PAD AND THE DRIVER SIDE BRAKE PADS WERE ALMOST LIKE NEW. I'VE PAID OVER $300 IN PARTS AND LABOR TO HAVE ROTORS AND PADS REPLACED. THIS INCIDENT WILL MOST LIKELY HAPPEN AGAIN. THE VEHICLE IS NOT UNDER WARRANTY. THERE HAVE BEEN OTHERS WHO HAVE COMPLAINED ABOUT THE SAME ISSUE. THIS IS A SAFETY ISSUE, BUT I'M NOT SURE HOW MUCH OF A SAFETY ISSUE IT IS. HOPEFULLY NOTHING HAPPENS DURING OUR DAILY COMMUTE.

Mileage: 60,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SERVICE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD A TECHNICAL SERVICE BULLETIN FOR THE ISSUE; HOWEVER DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

I WAS DRIVING MY 2013 FORD EDGE WHEN I WENT TO STOP AT A STOP SIGN AND THE BRAKE PEDAL WAS EXTREMELY HARD TO PUSH. THE CAR DID NOT WANT TO STOP, IT SLOWED BUT KEPT ROLLING FORWARD WHILE I WAS STOMPING ON THE BRAKES. IT DID IT AGAIN WHEN I WAS TRYING TO PARK AT A RESTAURANT, THE BRAKE PEDAL WAS STUCK AND I KEPT ROLLING FORWARD TILL THE PEDAL GAVE AND SUNK TO THE FLOOR BOARD AND THE CAR FINALLY JERKED TO A STOP. AFTER THOSE 2 INCIDENTS MY HUSBAND DROVE IT TO THE FORD DEALERSHIP IN TOWN, WHILE HE WAS DRIVING IT HE ALMOST REAR ENDED THE VEHICLE IN FRONT OF HIM. THE DEALER TESTED THE BRAKE BOOSTER AND IT FAILED. THE DEALER REPLACED THE BRAKE BOOSTER. THERE WERE NO WARNING SIGNS THAT THE BRAKES WERE GOING BAD, ALL OF A SUDDEN I COULDN'T STOP MY CAR, I'M REALLY CORNERED THAT THIS COULD HAPPEN AGAIN AND THAT I MAY END UP IN AN ACCIDENT.

Mileage: 40,000

WHEN SITTING AT TRAFFIC LIGHT, BRAKE PEDAL FALLS TO THE FLOOR, VEHICLE IS STILL STOPPED, BUT VERY UNNERVING FEELING. THEY REPLACED BRAKE BOOSTER, AND IT STILL HAPPENS, AND FORD DEALER SAYS THERE IS NO PROBLEM, THAT THIS IS NORMAL

Mileage: 17,000

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOOR WAS CLOSED, THE PANEL LIGHT REMAINED ILLUMINATED AS IF THE DOOR WAS STILL OPEN AND THE CHIME SOUNDED CONSTANTLY. WHILE DRIVING APPROXIMATELY 45 MPH DOWNHILL, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED. THE BRAKES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

WE GOT IN THE CAR TO LEAVE WORK AND, IN THE PARKING LOT, NOTICED THAT THE BRAKES HAD GONE COMPLETELY SOFT. THERE WAS A SLOW HISS WHEN PRESSURE WAS APPLIED. WE WERE ABLE TO DRIVE THE CAR TO A SHOP THE NEXT DAY BUT IT TOOK A LOT OF PRESSURE, PUTTING THE BRAKE PEDAL TO THE FLOOR TO GET THE CAR TO STOP. THIS CONDITION CAME ON SUDDENLY AND WITHOUT WARNING.

Mileage: 53,000

THE BRAKE FLUID LINE ON THE REAR BRAKES WAS NOT ALLOWING BRAKE FLUID THROUGH THEREFORE CAUSING THE REAR BRAKE PADS TO CONTINUALLY STAY ENGAGED. THE OUTER RIM OF BOTH REAR ROTORS WAS COMPLETELY CHARRED AND BURNT RED ALONG WITH THE SURFACE OF THE ROTOR BEING COMPLETELY WORN AND GOUGED. I WAS TOLD BY THE REPAIR SHOP THAT I WAS LUCKY THEY DID NOT START A FIRE FROM RUNNING SO HOT. THE REAR ROTORS, PADS AND BRAKE FLUID LINES ALL HAD TO BE REPLACED.

Mileage: 58,308

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.

Mileage: 12,800

WAS DRIVING DOWN THE ROAD AND THE FIXING TO TURN AND THE ENGINE SHUT DOWN AND LOST ALL POWER TO STEERING AND BRAKES AND THE ENGINE LOW OIL PRESSURE LIGHT DISPLAYED ON DASH. VEHICLE STARTED BACK UP AFTER A WHILE BUT HAD THE CAR TOWED IN ANYWAY TO DEALER. THE DEALER SAID THEY COULDN'T DUPLICATE THE PROBLEM AND GAVE US THE CAR BACK. THE COMPUTER SHOULD HAVE STORED THE PROBLEM YOU WOULD THINK. THIS IS THE 3RD TIME WE HAVE HAD THIS CAR FOR DIFFERENT PROBLEMS AT 24000 MILES. THIS WILL PROBABLY HAPPEN AGAIN AND SOMEBODY WILL PROBABLY GET HURT AND THEN FORD IS GOING TO HAVE A BIG PROBLEM ON THEIR HANDS. SCARED TO EVEN DRIVE THIS LEMON NOW. *TR

Mileage: 24,000

WE'RE KEEPING SMELL BURNING "RUBBER BURNING" SMELL LIKE A FIRE BURN. TRANSMISSION FLUID WAS EMPTY AND NO FLUID THERE WITH NO LEAKING, I HAD TO POUR FLUID. TOOK THIS TO DEALERSHIP, THEY SEEMS DO NOT WANT TO HELP OR SOMETHING LIKE THAT. THEY WERE TOLD ME IT WAS FINE, DIDN'T SEE ANYTHING WRONG WHICH THIS IS NOT FIRST TIME THAT I COMPLAIN ABOUT THAT. I HAVE DECIDED TO READ ANOTHER PEOPLE WHO COMPLAIN ABOUT SMELL ISSUES SO I AM NOT ONLY ONE. IT HAS ALSO NOT CONTROL VERY WELL WHEN I WAS SPEEDING. *TR

Mileage: 39,600

AROUND 8/25/2014 I NOTICED MY BREAKS MAKING A FUNNY HISSING NOISE WHEN I PUSHED ON THE BRAKES. IT SEEMED TO BE BRAKING (STOPPING) FINE, BUT STILL WORRIED ME. I TOLD MY HUSBAND ABOUT IT A COUPLE DAYS LATER AND HE WAS UNSURE OF THE PROBLEM. AS DAYS PASSED, THE BRAKES GOT WEAKER AND WEAKER (TAKING A LOT LONGER TO COME TO A COMPLETE STOP). I NOW HAVE TO START BRAKING A LOT FURTHER BACK THAN NORMAL TO COAST INTO A STOP. THIS MORNING (9/11/2014) I WAS ABOUT TO BACKUP INTO A PARKING SPOT IN MY COMPANIES PARKING GARAGE; WHILE I WAS PREPARING TO ANGLE MY CAR TO REVERSE INTO THE SPOT, MY BRAKES LOCKED UP AND WOULD NOT STOP! I ALMOST ROLLED INTO THE PARKED CAR IN FRONT OF ME. I HAD TO THROW MY CAR IN REVERSE BEFORE I ACTUALLY HIT THE PARKED CAR!! I AM TAKING MY CAR INTO THE DEALER FIRST THING IN THE MORNING! APPEARS FROM OTHER RECENT COMPLAINTS THAT THIS IS AN ONGOING ISSUE AND IT NEEDS TO BE RESOLVED. WHAT IF I HAD BEEN TRAVELING AT A FASTER RATE OF SPEED WHEN MY BRAKES DECIDED TO FAIL? THIS IS PUTTING MY LIFE, MY FAMILIES LIFE, AND OTHERS ON THE ROAD AT RISK!! *TR

Mileage: 30,000

THE BRAKES STOPPED WORKING ON MY CAR DUE TO A MANUFACTURE ERROR ON THE BRAKE SYSTEM. MANY COMPLAINTS WERE FILLED WITH FORD. *TR

Mileage: 13,000

I TOOK MY CAR INTO THE DON DAVIDSON FORD DEALERSHIP IN ARLINGTON TEXAS BECAUSE IT HAS BEEN BREAKING WEIRD, SMELLING FUNNY, SHAKING HARD & LOSING SPEED ON THE FREEWAY(ALL AT ONCE) WHICH IT DOES SPORADICALLY. THE SAID THEY CAN'T REPRODUCE THE PROBLEM SO THERE'S NOTHING WRONG & GAVE IT BACK TO ME ON FRIDAY. I WENT STRAIGHT TO THE MALL & IT DID IT AGAIN SO I TOOK IT BACK IMMEDIATELY. THEY KEPT IT FOR A FEW HOURS & TRIED TO GIVE IT BACK AGAIN, SAYING THAT I DROVE WITH THE EBRAKE ON (WHICH IT WASN'T). NOW I LEFT MY CAR THERE, THEY HAVEN'T DONE ANYTHING & I'M PAYING FOR A RENTAL FOR THE FOURTH DAY BECAUSE I'M AFRAID TO DRIVE MY OWN CAR. FORD CORPORATE OFFICE TOLD ME IT WAS MY DECISION TO DRIVE IT OR NOT & THEY CAN'T HELP. ON THE TRIP TO THE MALL I HEARD A LOUD NOISE WHEN I BRAKE & NOW THE ROTORS ARE MESSED UP TOO. I DON'T KNOW WHAT TO DO, I STILL OWE $34,000 ON MY 2013 FORD EDGE AND IT HAS BEEN RECALLED FOR BRAKE ISSUES BUT THEY WON'T HELP. *TR

ONE WEEK AFTER PURCHASING THE NEW FORD EDGE I PARKED ON A HILL. APPROXIMATELY 1 HOUR AFTER EATING LUNCH, I LEFT A RESTAURANT WITH MY FAMILY. I PRESSED THE BRAKE BEFORE TURNING THE KEY AND THE BRAKES WENT ALL THE WAY TO THE FLOOR. I DROVE THE CAR HOME NOT KNOWING IF THE BRAKES WOULD GO OUT COMPLETELY. I HAD NO SIGNIFICANT PROBLEM WITH THE BRAKES AS I DROVE HOME. I CALLED FORD AND TOOK THE CAR IN FOR A CHECKUP. FORD STATED THAT THE FORD EDGE IS ENGINEERED TO ALLOW FOR THIS. I HAVE HAD SEVERAL INCIDENTS WITH THE BAKES GOING TO FLOOR WHILE STARTING THE CAR AND WHILE STOPPED ON A HILL. FORD INSISTS THIS IS NOT A CONCERN. I AM CONCERNED AND TOLD THEM I DO NOT WANT THE CAR. THE REFUSED TO DISCUSS THIS ANY FURTHER. *TR

Mileage: 500

FORD CUSTOMER SERVICE REFERENCE # [XXX] 2013 FORD EDGE VIN [XXX] ON THE MORNING OF APRIL 9, 2013 MY WIFE ([XXX]) WAS DRIVING TO WORK AT AN ELEMENTARY SCHOOL. SHE WAS APPROACHING THE SCHOOL AT ABOUT 20 MPH ON LEVEL STREET WHEN SHE NOTICED THAT THE VEHICLE WAS DIFFICULT TO CONTROL. SHE SOON REALIZED THAT THE ENGINE HAD STALLED. LUCKILY THERE WERE NO CHILDREN PRESENT AND SHE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. SHE STARTED THE VEHICLE AND PULLED INTO THE SCHOOL PARKING LOT. I REPORTED THE PROBLEM TO THE DEALER (TOWN AND COUNTRY FORD OF EVANSVILLE INDIANA) AND WAS TOLD TO BRING IT IN SO THAT THEY COULD FIND THE CAUSE OF THE PROBLEM. THEY COULD NOT FIND THE CAUSE AND TOLD ME TO BRING IT BACK IN THE NEXT TIME THAT THE PROBLEM OCCURRED. I ALSO INFORMED THEM OF A PROBLEM WITH THE SEAT MOVING FOR NO KNOWN REASON AND ABOUT GETTING MUCH LESS THAN THE STATED GAS MILEAGE ON PURE HIGHWAY DRIVING. I WAS TOLD THAT THEY COULD NOT DO ANYTHING ABOUT THESE PROBLEMS EITHER. I REQUESTED THE NUMBER OF SOMEONE THAT I COULD CALL TO COMPLAIN ABOUT THESE ISSUES. I WAS GIVEN THE NUMBER OF THE CUSTOMER SERVICE DEPARTMENT. BECAUSE OF THE SERIOUSNESS OF THE PROBLEM THE INITIAL CONTACT REFERRED ME TO A MANAGER. INITIALLY THE MANAGER OFFERED NO MORE THAT THE DEALERSHIP, THAT IS TO BRING IT IN AFTER IT FAILS AGAIN. I EXPLAINED MY CONCERNS ABOUT THE SAFETY ISSUES OF LOSING CONTROL AT A HIGH RATE OF SPEED OR IN A SCHOOL ZONE. HE STATED THAT THERE WERE NO OTHER REPORTS OF THIS PROBLEM. (I WONDER HOW MANY PEOPLE HAVE TO BE KILLED BEFORE THEY GET CONCERNED ABOUT A SAFETY ISSUE.) AFTER AN EXTENSIVE HEATED DISCUSSION HE AGREED TO HAVE THE VEHICLE FURTHER EVALUATED AT THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 4,500

PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE LIGHTS APPEARED, THE CAR VIOLENTLY SHUDDERED, AND THE BRAKE PEDAL WAS STIFF AND DIFFICULT TO PRESS DOWN. THE STEERING COLUMN ALSO SHUDDERED, AND THE WHEEL WAS DIFFICULT TO MANEUVER. THIS OCCURRED AT A SUPERMARKET PARKING LOT LESS THAN THREE BLOCKS AWAY FROM MY HOME. I CALLED MY HUSBAND, WHO REMAINED ON THE PHONE LINE VIA SPEAKERPHONE AS I SLOWLY COASTED THE CAR HOME. I DROVE THE CAR, COASTING THE WAY BACK HOME WITH THE HAZARD LIGHTS ON, SO AS NOT TO HAVE TO USE THE BRAKE PEDAL. THE CAR WAS TOWED TO THE DEALERSHIP, WHERE THEY REPLACED MAJOR SECTIONS OF THE STEERING COLUMN. THE SERVICE MANAGER INFORMED US OF THIS REPAIR, SAYING THAT HE'S NEVER SEEN SUCH A MAJOR MANUFACTURER DEFECT IN A BRAND NEW CAR. THEY MADE THE REPAIR, BUT I AM VERY CONCERNED THAT THIS MAY NOT BE A UNIQUE SITUATION. I AM ALSO CONCERNED THAT BECAUSE THIS MAKE OF CAR IS SO NEW, THAT OTHER PROBLEMS MAY BE OCCURRING THAT HAVEN'T BEEN LOGGED YET... *TR

Mileage: 600