2015 FORD EDGE Structure Problems

50 complaints about Structure

50
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (50)

Feb 4, 2025

vista roof has spontaneously cracked in 2 different areas. i did have my insurance company look at it. they did cover it sorta. but it has cracked again.

Jan 23, 2025

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied tape to the roof panels. The dealer referred the contact to an autobody repair shop for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Mileage: 145,000

May 26, 2024

Ford edge as far as I’m aware, have many complaints with a cracked rear taillight which builds up with water and condensation. My 2015 Ford Edge SEL has had this problem. I was told by an auto body repair shop many customers encounter this problem, it is a manufacturer defect and ford won’t hold responsibility and announce this as a recall.

Jan 29, 2024

Rear sunroof shattered spontaneously

Dec 1, 2023

I’m not a car expert. However, this suv has been rusting for some time in (1) one spot. Why? Because there seems to be a manufacture defect in or on the door body structure. I am concerned that the rust my be effecting my safety when driving and May fall off eventually. Causing injury. I can not get an explanation from FORD as the why this is happening! Other than it must be a manufacturer issue/defect etc.

Jun 21, 2023

The Panoramic Vista Glass Sunroof on my 2015 Ford Edge shows many cracks along the front edge of the glass for no apparent reasons. This was discovered recently on a calm cloudy day. I've attached some pictures at different angles. This roof has the potential to explode if going on a high speed. I'm surprise to discovered that their is no recall issue for this model, but on other Ford Models with Panoramic Glass Sunroof. Please investigate and add this Make/Model to Ford Panoramic Vista Glass Sunfoof Recall List. No vehicle should have a roof top crack for no apparent reason. I'm afraid to even open the soft divider separating the car riders from the glass sunroof.

Feb 10, 2022

The car has multiple rust locations on the car and peeling at an alarming rate. Vehicle is available for inspection. In reviewing the origin report; it appears the car was built from scrape and unknown to purchaser. Door may fall off! Inspected by Liberty Ford. Sold at well above lot price. No recall yet. Door may fall off etc.

Aug 30, 2021

The liftgate consistently shows ajar and battery dies. Replaced liftgate latch and still doesn’t work properly.

Jul 1, 2021

THE FRONT PASSENGER SIDE OF THE CAR STARTED TO SHOW BUBBLING/ PEELING PAINT SEVERAL MONTHS AGO. MADE SEVERAL CONTACTS WITH DEALERSHIP TO SEE IF THEY COULD TELL ME WHY! NO HELP OR ASSISTANCE FROM THEM TO FIND OUT IF MY CAR WAS DAMAGED AND/OR REPAIRED PRIOR TO MY PURCHASE. NO RESPONSE OR ANSWER FROM THEM. IN TALKING WITH A FORD BODY REPAIR PERSON; HE SEEMS TO FEEL THE CAR DOOR WAS REPAIRED AND/OR PARTIALLY REPAIRED. AND NOW RUSTING AGAIN! HOWEVER, I HAVE ALSO BEEN TOLD THAT SEVERAL OTHER FORDS HAVE HAD RUSTING ISSUED FOR SOMETIME NOW!! POSSIBLY A RECALL ISSUE! I WOULD LIKE AN ANSWER FROM FORD ON WHY THIS HAPPENING TO FORD CARS. AND, MINE ESPECIALLY!!! SOMETHING IS NOT RIGHT IN DODGE WHEN EVERYONE AT THE ORIGINAL DEALERSHIP DID NOT RESPOND. *THIS IS NOT AN ACCIDENT ISSUE. IT'S ABOUT A QUALITY OF CAR RUSTING AWAY!

Feb 19, 2021

THE APIM MODULE WENT BAD AND THE SCREEN IS OUT IN THE TOUCHSCREEN IS UNRESPONSIVE TO TOUCH. I CAN'T ACCESS THE ANY OF THE CONTROLS AND FOR CLIMATE OR ENTERTAINMENT OR ANYTHING. I CAN'T EVEN TURN THE DEFROST ON TO TAKE THE KEEP THE WINDSHIELD FORM FOGGING UP. THE OTHER PROBLEM WAS THAT THE THE TAILGATE WILL NOT OPEN AND IT WON'T RELEASE.

Nov 29, 2020

WHILE DRIVING THIS VEHICLE, THE REAR WINDOW SHATTERED. I PULLED OVER TO CHECK THE DAMAGE AND CONCLUDED NOTHING HIT THE WINDOW TO CAUSE THIS DAMAGE. WHILE INVESTIGATING (ONLINE REPORTS AND SPEAKING WITH REPAIR SPECIALISTS) THE CAUSE OF THIS DAMAGE MAY BE RELATED TO THE HEATING STRIPS (FOR DEFROSTING) IN THE WINDOW.

Mileage: 60,000

Nov 11, 2020

THE AREA UNDER SPARE TIRE HAS PUDDLE OF WATER AFTER RAIN.

Oct 23, 2020

MOVABLE SUNROOF WAS DISCOVERED WITH CRACK RUNNING FORE AND AFT. NO APPARENT IMPACT DAMAGE AND VEHICLE IS KEPT IN GARAGE WHEN NOT IN OPERATION.

Mileage: 95,600

Oct 6, 2020

THE PANORAMIC SUNROOF CRACKED TOWARDS THE FRONT WITH NO DAMAGE OR HIT TO CAUSE IT. AFTER RESEARCHING IT SEEMS TO BE A COMMON PROBLEM WITH THE FORD EDGE SUNROOFS.

Mileage: 99,000

Sep 10, 2020

SHORTLY AFTER PURCHASING MY FORD EDGE, IT DEVELOPED CONDENSATION IN THE TAIL LIGHT COMPARTMENT. IT HAS PROGRESSED INTO A LEAK IN THE TAILGATE LEAVING WATER IN THE BRAKE LIGHT COMPARTMENT. SINCE THEN, THE LEAK HAS CAUSED MY LIGHTING SYSTEM TO QUIT WORKING WHICH POSES A SAFETY THREAT. THIS OBVIOUS DESIGN DEFECT POSES A SAFETY THREAT. FURTHER, I SEE MANY OTHER FORD EDGES OUT ON THE ROAD WITH THIS SAME DEFECT WHICH POSES A SAFETY THREAT TO NUMEROUS DRIVERS ON THE ROAD. ORDINARY WEAR AND TEAR COULD NOT ACCOUNT FOR THIS PROBLEM SO SOON IN THE LIFE OF THE VEHICLE AND VERY SHORTLY AFTER I PURCHASED IT. (CERTIFIED, PRE-OWNED FROM THE DEALERSHIP). I AM A CAREFUL AND CONSCIENTIOUS OWNER, AS THE GENERAL CONDITION OF THE CAR SHOWS. I HAVE NOT DONE ANYTHING TO THE CAR THAT WOULD CAUSE THIS DEFECT.

Mileage: 40,000

May 6, 2020

2015 FORD EDGE. CONSUMER WRITES IN REGARDS TO STEERING GEAR MOTOR BOLTS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAS HAD WATER LEAKAGE ISSUE. RAIN WATER WOULD POOL ON THE DRIVER'S SIDE FLOOR. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS FOR THE STEERING GEAR. *JS

Dec 19, 2019

MY WIFE WAS INSIDE AT WORK AND THE 2015 EDGE WAS JUST SITTING IN THE PARKING LOT. SHE GOT IN AFTER WORK AND STARTED THE CAR AND BOOM THE BACK WINDOW JUST SHATTERS. NOT REMOTE STARTED OR ANYTHING. IT WAS ABOUT 27DEGREES F OUTSIDE. THE WINDOW LITERALLY BROKE AT ALL 4 CORNERS. I HAVE READ THERE IS A RECALL IN CANADA FOR THIS ISSUE BUT NOT ONE HERE IN THE UNITED STATES. THIS IS A WONDERFUL WAY TO START XMAS IS WITH A $600 REPAIR BILL SINCE FORD SAYS IT'S NOT COVERED UNDER WARRANTY.

Mileage: 35,000

Dec 15, 2019

PANORAMIC SUNROOF CRACKS FOR NO REASON. THE CAR IS GARAGE KEPT AND WELL TAKEN CARE OF. MINIMAL RESEARCH HAS SHOWN THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN ISSUED.

Mileage: 48,000

Oct 20, 2019

WAVY PATTERED CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT TO CAUSE THE CRACKS. I WAS NOT IN THE CAR WHEN IT HAPPENED AND DO NOT LEAVE MY SUNROOF SHADE OPEN ALL THE TIME, SO I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED DURING THE HOT SUMMER MONTHS.

Mileage: 90,000

Sep 11, 2019

I OWN A 2015 FORD EDGE TITANIUM TRIM. BOTH PANORAMIC SUN ROOFS HAVE DEVELOPED CRACKS FOR NO APPARENT REASON. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE AS I CAN HEAR THE GLASS GRINDING AS THE CAR FLEXES WHILE DRIVING. EACH ROOF PANEL DEVELOPED THESE CRACKS AT DIFFERENT TIMES. IN NEITHER INSTANCE WAS THE CAR SUBJECTED TO UNUSUAL OR SEVERE DRIVING CONDITIONS.

Mileage: 67,800

Aug 29, 2019

PURCHASED A USED 2015 "CERTIFIED" FORD EDGE TITANIUM 3 MONTHS AGO NOW. THE SUNROOF WILL NOT CLOSE. I AM BEING INFORMED ITS THE SUNROOF RACKS AND THOSE ARE NOT COVERED IN EITHER MY CERTIFIED WARRANTY OR MY POWER TRAN WARRANTY. HOW CAN A SUNROOF ONLY USED 3 TIMES RACKS BREAK UNLESS THEY WERE ALREADY MESSED UP AND THE DEALERSHIP THOUGHT IT WOULD BE EASIER TO GET RID OF INSTEAD OF FIXING.

Mileage: 50,000

Aug 23, 2019

BACK PART OF PANAROMIC SUNROOF HAS SPIDER CRACKS; VEHICLE HAS 40K MILES

Mileage: 40,000

Jun 2, 2019

- BOUGHT A 2015 EDGE SPORT AT GAUDIN FORD, LAS VEGAS IN MAY 2015 - HAD IT SERVICED IN AUG 2015 FOR RECALL 15B21 A - PILLAR WATER LEAK INSPECTION AND REPAIR - OCT 2018 AFTER A HEAVY RAIN, DRIVERS SIDE FLOORBOARDS FLOODED - OCT 2018 TOOK TO DEALERSHIP TO FIX, THEY CLAIMED IT WAS WATER LEAKING IN FROM THE TOP OF A REPAIRED WINDSHIELD. HAD IT FIXED BY SAFELITE. - FEB 2019, MULTIPLE DAYS OF RAIN IN VEGAS ... AGAIN, THE FLOORBOARDS FLOOD, CRACKLING IN THE SPEAKERS. - CALLED GAUDIN FORD MULTIPLE TIMES (5-6) FROM SERVICE MANAGER, VEHICLE REP, GM AND HEAD OF SERVICE DEPT ... CALLS NOT RETURNED. - MADE TWO CALLS TO FORDS CUSTOMER SERVICE HOTLINE IN OCT 2018 AND AGAIN IN MAY 2019 FOR HELP ... BOTH TIMES SAID THIS ISSUE IS NO LONGER COVERED BY YOUR WARRANTY. - WANT FORD TO FIX THIS ORIGINATION ISSUE FROM MANUFACTURE DATE (I HAVE DOCUMENTATION THAT IT WAS FROM THE PLANT THAT THE ISSUE ORIGINATED FROM) AND I WANT THE LACK OF CUSTOMER SERVICE FROM GAUDIN FORD TO BE ADDRESSED.

Mileage: 34,219

Apr 30, 2019

RATTLE IN THE PILLARS AND THE PANORAMIC SUNROOF, WHEN DRIVING THE CAR AT SPEEDS BETWEEN 35 AND 50 MILES PER HOUR. I HAVE HAD THE CAR AT THE DEALER, HAWK FORD IN ST. CHARLES IL. SEVERAL TIMES OVER THE LAST 18 MONTHS. THE DEALER HAS REPLACED THE SUNROOF, SIDE AIRBAGS, AND SEAT BELTS. I HAVE READ ONLINE THAT THERE MAY BE A STRUCTURAL PROBLEM WITH THIS YEAR, MODEL FORD, WHERE THE PINCH WELD HOLDING SUNROOF MOUNTING BRACKET HAD A BAD WELD. THE RATTLE IS SO BAD AT TIMES I AM CONCERNED THAT THERE IS A STRUCTURAL PROBLEM WITH THE VEHICLE.

Mileage: 31,000

Apr 21, 2019

I WAS WAXING THE TOP OF REAR HATCH. WHEN I HEARD A CRACKING SOUND. THEN NOTICED THE PANORAMIC GLASS HAD CRACKED FOR NO APPARENT REASON.

Mileage: 82,000

Feb 19, 2019

PANORAMIC SUNROOF CRACKED WITHOUT ANY IMPACT

Mileage: 56,000

Jan 10, 2019

MOON ROOF WILL NOT CLOSE. OUT OF ALIGNMENT.....2ND TIME THIS HAPPENED. FIRST TIME WAS AFTER DEFECTIVE GLASS FIXED AS GLASS HAD RANDOM CRACKS. CAR WAS PARKED BOTH TIMES WHEN THESE PROBLEMS OCCURRED. ONE IN SUMMER, NEXT IN WINTER.

Mileage: 40,000

Dec 16, 2018

TAKARA RECALL I HAVE HAD CONTINUOUS ISSUES WITH MY 2015 EDGE WITH THE DOORS BECOMING AJAR. THE FIRST TIME I WAS STUCK IN BELOW ZERO CONDITIONS, WITHOUT BEING ABLE TO HAVE MY HEART ON CLOSE MY DOORS OR LOCK THEM. IF THAT WASNT ENOUGH, I HAD TO CALL A TOW TRUCK BECAUSE MY CAR BATTERY DIED AS A RESULT OF BEING ABLE TO CLOSE THE DOORS. THIS HAS HAPPENED COUNTLESS TIMES AND NOW AGAIN I HAVE ANOTHER ISSUE BUT THE LIFT GATE IS AJAR. THIS TIME HOWEVER THE CAR IS STILL DRIVING. HOW CAN FORD NOT RECALL THIS? YOU SAY IT ISN'T A SAFETY ISSUE BUT I COULD HAVE FROZE TO DEATH, BEEN SERIOUSLY INJURED WHEN I'M DRIVING AND THE DOOR SUDDENLY FLIES OPEN. CORRECT THIS. I WILL END UP FILING A LAWSUIT IF ANYTHING HAPPENS AGAIN. I JUST BOUGHT THIS CAR A YEAR AGO. YOU CANNOT JUSTIFY A $40,000 CAR NOT BEING ABLE TO OPEN OR CLOSE MY DOORS OR TRUNK. GET IT FIGURED OUT OR I WILL BE CONTACTING SOMEONE WHO WILL. I'VE BEEN IN SUPPORT OF FORD SINCE I WAS 16. YOU'RE ABOUT TO LOOSE A VALUABLE CUSTOMER AND I'M ABOUT TO SPREAD THE WORD HOW FORD CANT STAND BEHIND THEIR VEHICLES.

Mileage: 32,500

Nov 23, 2018

DISCOVERED ON OR ABOUT 11/19/18 A WAVY CRACK/FISSURE ACROSS REAR-MOST MOON ROOF IWINDOW. THIS IS THE WINDOW COMPONENT OF THE MOON ROOF WHICH DOES NOT MOVE.. THE WINDOW CRACK/FISSURE WAS NOT THE RESULT OF ANY ACCIDENT OR IMPACT WITH ANY OBJECT. I HAVE 38,000 MILES ON THIS VEHICLE. INTERNET SEARCH SUGGESTS THIS MAY BE A COMMON VEHICLE DEFECT. FORTUNATELY THE WINDOW HAS NOT SHATTERED.

Mileage: 38,000

Oct 2, 2018

VEHICLE WAS PARKED ON 09/29/18 WITH NO CRACKS. UPON OPENING THE COVER TO THE VISTA SUNROOF ON 0.9/30/18, BOTH FRONT AND BACK PANELS HAD DEVELOPED LONG WAVE LIKE CRACKS BETWEEN THE LAYERS OF GLASS. THERE IS NO INDICATION OF IMPACT TO THE PANELS. A PEN TRACK TEST WAS PERFORMED WITH NO FINDINGS OF ANY IMPACT POINTS. THIS APPEARS TO BE A DEFECT IN THE MATERIAL OR MANUFACTURING PROCESS AS THESE CRACKS APPEAR TO BE STRESS RELATED AND NOT IMPACT RELATED.

Mileage: 43,854

Sep 25, 2018

PURCHASED 2015 FORD EDGE IN AUGUST 2018, PURCHASED BY MY SON. WE ASKED IF THE SUNROOF WAS THE SAME GLASS AS WINDSHIELD. DEALERSHIP DID NOT READILY KNOW BUT THE 2 PANELS SAID LAMINATE. ONE SUNROOF PANET BROKE AND DEALER SAID IT WASNT THEIR PROBLEM SUV WAS PURCHASED UNDER WARANTY AND NEWLY OWNED, WITHING ABOUT 20 DAYS. THE DEALER TOLD MY SON TO CALL INSURANCE AND INSUARANCE WAS TO PAY PLUS MY SON PAID DEDUCTIBLE. THE DEALERS AUTO BODY SAID THEY FOUND A PIECE OF GLASS AND REPLACED IT RATHER THAN ORDER NEW. THE DEALER REPLACED WITH THE TYPE OF GLASS THAT IS TEXTURED AND THEY SAID IT SHATTERS INTO SMALL PIECES. IT DOES NOT MATCH THE TINTED LAMINATE THAT WAS THERE OR THE SECOND OTHER SUNROOF PANEL THAT IS THERE. IT CAN'T BE USED FOR FEAR OF EXPLODING AND WHY DID THEY PUT IN SOMETHING UNSAFE AND WORTHLESS.

Sep 1, 2018

JUST OVER A MONTH AFTER PURCHASE, MOONROOF BEGAN TO MALFUNCTION. IT WOULD OPEN, BUT NOT CLOSE. VEHICLE WAS STATIONARY IN A PARKING LOT.

Mileage: 33,000

Aug 23, 2018

REAR ROOF GLASS HAS NOW CRACKED FOR A SECOND TIME. SPIDER-LIKE VEINS. INSURANCE CLAIM COVERED THE FIRST REPAIR, BUT CLEARLY THE MANUFACTURER HAS AN ISSUE BASED ON THE NUMBER OF COMPLAINTS ABOUT THIS PROBLEM. COULDN'T TELL YOU WHEN OR HOW IT HAPPENED, BUT THERE IS NO VISIBLE DAMAGE (I.E. ROCK, ETC.) THAT COULD HAVE CAUSED THE BREAKAGE. FORD NEEDS TO ADDRESS THIS ISSUE.

Mileage: 32,701

May 31, 2018

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE LUG WRENCH THAT CAME WITH THE VEHICLE FOR REMOVING THE LUG NUTS FAILED TO FIT THE LUGS CORRECTLY. THE VEHICLE WAS TAKEN TO ALL NATION FORD ORANGE PARK (7700 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 270-9943) AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE WRENCH AND LUG NUTS WERE NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

Mileage: 87,000

May 14, 2018

THE GLASS ROOF ON MY 2015 FORD EDGE CRACKED IN A WAVE PATTERN IN MULTIPLE RUNS ACROSS THE ENTIRE LENGTH OF MY ROOF FOR NO REASON. NO CHIPS OR IMPACT AREA VISIBLE ON ROOF. NOTICED AFTER LEAVING DEALERSHIP FOR OIL CHANGE.

Mileage: 43,500

Apr 10, 2018

FRONT AND REAR LOWER DOOR JAMS COLLECT DIRT AND SALT ON DOOR. THIS HAPPENS BOTH ON HIGHWAY AND TOWN DRIVING. I HAD TO HAVE FORD CLEAN AND REINSTALL THE GASKET ON THE JAM AT A COST TO ME. THIS HAS NOT FIXED THE PROBLEM. HAS HAPPENS SINCE I GOT IT WITH 11K MILES.

Mileage: 11,000

Apr 10, 2018

REAR PASSENGER DOOR IS OFF SET FROM THE FRAME. FORD SAID THERE WAS NOTHING WRONG. AS YOU CAN SEE IN THE PHOTO, THE DOOR AND FRAME DON'T LINE UP. IT HAS BEEN LIKE THIS SINCE I GOT IT.

Mileage: 11,000

Apr 10, 2018

THE VISTA ROOF IS SLOW TO CLOSE AND WILL REOPEN MID CLOSE WITH OUT WARNING. FORD HAS LOOKED AT IT AND SAID IT WAS A LUBE PROBLEM AND KEEP LUBING THE TRACK BUT IT KEEPS HAPPENING.

Mileage: 12,250

Jan 18, 2018

AFTER OWNING MY CAR FOR ONLY 16 MONTHS, THE PANORAMIC SUNROOF ON MY 2015 FORD EDGE TITANIUM CRACKED COMPLETELY DOWN THE LENGTH AS WELL AS ACROSS THE WIDTH OF THE ENTIRE ROOF. NEITHER THE CAR NOR ROOF HAD NOT BEEN STRUCK BY ANYTHING - IT WAS VERY OBVIOUSLY A STRESS FRACTURES. IT WAS A WARM SUNNY SPRING DAY, AND THE CAR HAD BEEN JUST SITTING IN FRONT OF MY HOUSE. WHEN I DREW BACK THE SUNROOF SHADE, I SAW THE ROOF COMPLETELY CRACKED SIDE TO SIDE AND FRONT TO BACK. I VERY CAREFULLY DROVE TO MY FORD DEALERSHIP. THE SERVICE DEPARTMENT INSISTED THAT A ROCK OR SOMETHING HIT IT AND REFUSED TO DO ANYTHING TO HELP REPLACE IT. I HAD TO HAVE A BODY SHOP REPLACE THE SUNROOF AND MY INSURANCE COMPANY COVERED REMAINING $800 OF THE $1300 COST AFTER I PAID THE $500 DEDUCTIBLE. MY AUTO INSURANCE HAS NOW GONE UP SEVERAL HUNDRED DOLLARS BECAUSE THEY CONSIDERED IT AN "ACCIDENT" WHICH IT WAS NOT! THIS IS OBVIOUSLY A MANUFACTURING DEFECT WHICH VERY WORRIES ME THAT THE REPLACEMENT ROOF WILL BE ALSO LIKELY TO BREAK. THERE WAS DEFINITELY NO IMPACT BUT FORD REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY - THIS IS CRIMINAL.

Mileage: 17,525

Jan 12, 2018

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 65 MPH, THE ROCKER PANEL DETACHED FROM THE PASSENGER SIDE OF THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,451.

Mileage: 45,451

Dec 26, 2017

I STARTED SEEING WATER ON THE DRIVERS SIDE FLOOR OF THE CAR IN NOVEMBER 2017 AFTER ABOUT A WEEK OF RAIN AND AFTER THE CAR WAS SITTING IN MY DRIVEWAY FOR A COUPLE OF DAYS. THERE WAS ABOUT AN INCH OF WATER ON THE FLOOR AND WATER SHOOTING OUT OF THE VENT UNDER THE DRIVERS SEAT WHEN THE HEAT IS TURNED ON. ALL OF THE WINDOWS ON THE INSIDE OF THE CAR ARE SO WET & FOGGGED UP THEY JUST DRIP. AFTER GOOGLING 2015 FORD EDGE WATER LEAKS ABOUT 20 + ARTICLES POPPED ABOUT FORD ISSUING A STOP SALE ON SOME 2015 FORD EDGE MODELS MADE BEFORE APRIL 28TH 2015 FOR WATER LEAKS THAT CAUSE CORROSION, MOLDING, AND ELECTRICAL PROBLEMS. MY CAR WAS MADE APRIL 8 2015. I TALKED TO FORD AND SINCE IT WASNT AN ACTUAL RECALL THEY WONT ADDRESS IT. I TALKED TO THE DEALERSHIP WHO THEN TOLD ME SINCE IT OUT OF WARRANTY & THERE WASNT AN ACTUAL RECALL THAT THEY WONT EITHER. AFTER ABOUT A WEEK OF GOING BACK AND FORTH WITH BICKFORD FORD THEY DECIDED TO LOOK AT IT. I BROUGHT IT IN ON DECEMEBER 18 2017 AND THEY CONTRACTED IT OUT TO A COMPANY CALLED HOGLUNDS IN EVERETT WASHINGTON. ON DECEMEBER 20 2017 BICKFORD CALLED AND TOLD ME THEY DIAGNOSED THE ISSUE,THAT IT WAS INDEED A WATER LEAK IN THE FRAME OF THE CAR AND THAT THEY WERE GOING TO HAVE IT FIXED. ON DECEMEBER 22 2017 BICKFORD CALLED AND SAID THAT IT WAS FIXED AND READY TO PICK UP. WHEN I WENT TO PICK IT UP. THEY TOLD ME THAT THEY HAD WASHED IT AND HANDED ME THEY KEYS. WHEN I GOT IN THE CAR THE FLOOR WAS MORE WET THAT IT EVER HAD BEEN BEFORE BECAUSE IT WAS WASHED AND THE WINDOWS WERE FOGGED UP. AFTER ASKING WHY IT WAS STILL WET THEY TOLD ME IT WASNT THEIR RESPONSIBLITY TO CLEAN UP THE WATER AND THEY WERE JUST GOING TO FIX THE LEAK. I THEN CALLED HOGLUNDS AND THEY TOLD ME THAT THERE IS A HOLE IN THE FACTORY SEAM OF THE CAR ON THE DRIVERS SIDE ABOVE THE FENDER THAT CANNOT BE ACCESSED WITHOUT 30-40 HOURS OF LABOR. SO THEY HADNT ACTUALLY DONE ANYTHING WITH THE CAR.

Mileage: 41,000

Dec 15, 2017

WHILE DRIVING DOWN THE INTERSTATE WE HEAR A LOUD 'POP' WHICH SOUNDED LIKE A BALLOON POPPING THEN A CRACKLING NOISE. I LOOKED BACK AND THE ENTIRE REAR WINDOW ON THE HATCH OF OUR EDGE HAD SHATTERED. LUCKILY IT STAYED IN TACT UNTIL WE RETURNED HOME AND WHEN I SHUT A DOOR IT STARTED TO BREAK ALL OF THE WAY OPEN. WE WERE NOT TRAVELING BY ANY OTHER VEHICLE AT THE TIME THIS HAPPENED.

Mileage: 31,000

Nov 9, 2017

THE PANORAMIC SUNROOF HAS DEVELOPED A CRACK. A SIMPLE GOOGLE SEARCH WILL SHOW THIS IS A COMMON PROBLEM WITH THIS YEAR. ACCORDING TO THE DEALER, THE CRACK WAS CAUSED BY AN IMPACT. I AM NOT ABLE TO SEE ANY IMPACT DAMAGE. THESE WINDOWS ARE SUPPOSED TO BE STRONGER THAN STEEL. IF I HAVE TO WORRY ABOUT A 200LB GLASS ROOF COLLAPSING ON TOP OF ME, THAT NEEDS TO BE FIXED. FOR REFUSES TO ACKNOWLEDGE THIS AS A DEFECT AND PUTS IT OFF ON THE CONSUMER. A SAFETY RECALL SHOULD BE ISSUED.

Mileage: 28,000

Sep 21, 2017

REAR DOORS FREEZE SHUT TRAPPING REAR SEAT RIDERS. THIS HAS HAPPENED MANY TIMES ON THIS CAR HERE IN NORTHERN MINNESOTA. HAVE TAKEN CAR TO DEALER THREE TIMES WITH THE DOORS FROZEN. THEY HAVE DONE ALL THEY CAN TO REPAIR THIS INCLUDING MODIFYING THE CAR AT MY COST. FORD HAS NOT RESPONDED WITH ANY HELP, OUR DEALER HAS NO IDEA WHAT MORE THEY CAN DO, BUT HAS TOLD US WE ARE NOT ALONE WITH THIS PROBLEM. IT HAPPENS ANYTIME WE HAVE SLUSH ON THE ROADS AND THE TEMP. IS BELOW 32 DEGREES

Mileage: 16,000

Feb 15, 2017

I NOTICED A SPOT THAT WAS ABOUT AN INCH LONG ON THE REAR HATCH BACK GLASS WHERE THE DEFROSTER GRID APPEARED TO BE DELAMINATED. LATER THAT EVENING, I WAS ON MY WAY TO WORK. THE TEMPERATURE WAS BELOW FREEZING. I WAS DRIVING ABOUT 35 MPH ON A COUNTRY ROAD BECAUSE THE ROADS WERE ICY. THERE WAS NO TRAFFIC ON THE ROAD OTHER THAN MYSELF. I ALLOWED THE CAR TO WARM UP WITH THE REAR DEFROSTER ON FOR ABOUT TWO MINUTES PRIOR TO MY TRIP. ABOUT A MILE UP THE ROAD, THE REAR HATCH BACK GLASS EXPLODED. A SECTION ABOUT 8" BY 6" WAS BLOWN OUT AWAY FROM THE VEHICLE, WITH THE REST OF THE GLASS BROKEN BUT REMAINING IN PLACE. THE SECTION OF THE WINDOW THAT WAS BLOWN OUT WAS THE SAME AREA WHERE I HAD SEEN THE DELAMINATION EARLIER THAT DAY.

Mileage: 42,200

Jan 16, 2017

FROM THE DATE WE BOUGHT OUR FORD EDGE WE HAVE HAD WHITE PARTICLES, DUST AND DIRT COMING IN FROM ALL OF THE DOOR SEALS AND REAR BACK HATCH. THE WHITE PARTICLES ARE ALL THROUGH THE VEHICLE. THERE IS A BROWN DUST OR DIRT ON THE TOP OF THE PASSENGER SEAT AND REAR PASSENGER SEAT AND ON THE HEAD RESTS FOR BOTH SEATS. THE DIRT AND DUST MAKES ME COUGH A LOT, ( NO ONE HAS EVER SMOKED IN THE CAR ). IT FEELS LIKE WE ARE INSIDE OF A VACUUM CLEANER DISPOSABLE BAG. WE BELIEVE NONE OF THE SEALS ON ANY OF THE DOORS WORK PROPERLY. WHEN WE FIRST GOT THE CAR, A BURNING SMELL WAS COMING FROM THE PASSENGER SIDE OF THE VEHICLE. A NEW EXHAUST SYSTEM WAS PUT ON THE CAR A MONTH AFTER WE BOUGHT IT. THAT PROBLEM WITH THE BURNING SMELL WENT AWAY. WE WERE TOLD BY THE FOURTH DEALERSHIP THAT WE TOOK THE VEHICLE TO THAT ALL THE SEALS ON THE DOORS AND BACK HATCH WOULD HAVE TO BE REPLACED, BUT THAT NEVER CAME ABOUT. SO HERE WE SIT WITH ALL THE WHITE DUST AND DIRT. WE BELIEVE THE CABIN FILTERS ARE NOT WORKING. SO THE DUST AND THE DIRT ARE ALSO COMING IN THROUGH ALL OF THE VENTS IN THE VEHICLE.

Mileage: 20

Jun 7, 2016

THE DOOR SEALS ARE NOT WORKING. WE HAVE WHITE PARTICLES AND ROAD DIRT INSIDE OF THE VEHICLE SINCE THE DAY WE STARTED DRIVING IT. WE ARE GETTING HEADACHES AND COUGHING A LOT IF WE ARE IN THE VEHICLE FOR MORE THAN A FEW MINUTES.

Mileage: 50

Jun 2, 2016

THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.

Mar 22, 2016 Crash

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S DOGS WERE INSIDE THE PARKED VEHICLE, ONE OF THEM DEPRESSED THE PARK ASSIST BUTTON THAT WAS LOCATED ON THE CENTER CONSOLE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE BEGAN PARKING ITSELF AND CRASHED INTO A FENCE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750. THE VIN WAS UNAVAILABLE.

Mileage: 5,700

Jan 19, 2016

THE DRIVER SIDE CARPETING HAS NOTHING TO HOLD UP THE EDGE/TOP OF THE CARPET ABOVE THE DEAD-PEDAL AND OBDII PORT. THE CARPET HAS BEEN SLOWLY FALLING DOWN AND REPLACED ONCE UNDER WARRANTY BY FORD. THIS HAS NOT FIXED THE ISSUE WITH THE TOP FALLING DOWN. THIS CAN CAUSE SERIOUS INTERFERENCE WITH THE DRIVER'S FEET WHILE OPERATING THE PEDALS. ALREADY THERE IS BARELY ENOUGH ROOM FOR MY FOOT TO REST ON THE DEAD PEDAL ALREADY (SIZE 9) WITHOUT HITTING ITEMS ABOVE THE DEAD-PEDAL NOT TO MENTION ADDING THE WORRY AND DANGEROUS FALLING CARPET ON THE THE DRIVER'S FOOT. FORD NEEDS TO REVISIT THIS AND CREATE SOME ATTACHMENTS TO HOLD THE TOP OF THE CARPET UP.

Mileage: 400