2019 FORD EDGE Engine Problems

Have only had 2019 Ford Edge SEL for just about 3yrs..Around the middle of Nov, 2025 vehicle started sputting/jerking up to about 40mph then would drive fine at higher speeds...While driving over the weekend jan 3rd 2026 vehicle started smoking extremely bad, no check engine light to let me know anything was wrong, still no lights at this time... had to abruptly stop on the highway to merge over to get to the side safely thinking any minute vehicle could catch fire. Assuming it was a oil leak, had it towed to the mechanic shop where I was informed it was transmission fluid everywhere. After looking up systems I came across a forum where owners of this vehicle are calling for recall for the exact same problem. Mechanic stated take to Ford dealership bc these edges have had transmission issues and he didn't want to replace converter or any other part then months later need new transmission which he quoted at 9600. Not only my safety was put at risk but every person on the road that day, it was smoking so bad couldn't see clearly out winshield, people honking telling me vehicle was on fire underneath. After all the chaos, fluid everywhere, smoke, burnt smell, jerking, ect.. still NO alert on dash of any kind!

My 2019 Ford Edge was having engine problems. I was experiencing shuttering at speeds 20-40 mph. My vehicle odometer is at about 104,000 miles. I took the vehicle into Kendall Ford of Marysville, in Marysville Washington. I requested a diagnostic to determine what was causing the shuttering. I offered a Technical Service Bulletin be performed, as it was a bulletin I found when googling the issues I was experiencing. After the diagnostic the dealership performed Ford Technical Service Bulletin (TSB) TSB 21-2081. After the TSB was performed and did not resolve the issue the dealership said the root cause of the issue is the Torque Converter. I am currently scheduled to have the maintenance to replace the torque converter on 12/15/2025. I read online there are customers and lawyers investigating this same type of issue by Ford and gathering data for a class action lawsuit as this issue is considered a safety hazard, in which Ford is negligent in taking ownership of the issue and notifying the owners via a safety recall.

The torque is shuttering like crazy. I took it into Ford months ago multiple times and they said they had no idea because nothing was coming up, no codes or anything. I have been religious with maintenance checks and whatever they recommend at the dealership. Today my check engine light went on and the cores that came up were about my torque shuttering. Ford released a TSB about the shuttering on my make and model and saying the course of action is to replace the torque converter. I called Ford and told them all this and they quoted me thousands and said they aren’t liable for the repairs. How are they not responsible when this is a manufacturing issue? The car is unsafe to drive and Ford even released a TSB but they refuse to fix it.

My Ford jerks and shutters as I accelerate from 0 to 40 per hour. I took it in to Capitol Ford in Carson Ctiy, NV. They told me the transmission computer software need to be upgraded. I'm afraid the transmission is going to go out and cause a accident. No accident has happen yet.

Was told by mechanic that my engine has a coolant leak and has caused engine failure. The car has been jerking whenever I accelerate. The remote start does not function from my key fob and I have been unable to pair the Ford pass app with that. The USB ports for Android Auto also don't seem to work. If I drive over a small bump on the road, it disconnects my phone from Android Auto. I then have to unplug the cable then replug back into my phone or the USB port to hopefully get it to work again.

I have had the high-pressure fuel pump fail on me three times in less than 10,000 miles. This causes the motor to shut down, crank no start and I’ve also had it blow the fuel pump off the top of the motor and dump the oil on the highway on the windshield all over the car, creating a severe crash hazard on these events

Car stutters and hesitates when accelerating. Almost got in accident when trying to merge onto interstate. Two different repair shops say there is an issue with the Torque converter. They suggest a complete transmission rebuild or replacement.

Completed a transmission change, new battery, oil change, and spark plug change and the car is still jerking when changing gears and touch screen keeps turning off

My 2019 Ford Edge has 64,500 miles on it and the transmission needs replacing. Ford says that it will cost me $9K, but if I come up with $4500, they might help with the rest. I bought this vehicle just over a year ago and took it into a dealership with under 60K miles with the initial complaints. After a year of them looking at the computer system and making adjustments to that, they told me it needed a throttle body. I had a friend take it to another Ford dealership and they ran a diagnostic study on it right away - the transmission fluid has metal in it, it needs to be replaced. After telling the first dealership what we found, they said that it isn't covered under any warranty because when they finally found out what was wrong, it was over the 60K miles. Right now, I still have 5 years left on my loan and it sits in my driveway - UNABLE to drive it. And I don't have $4500! I do see that the transmissions have caused issues in these models, can I please get some help with getting mine fixed...? Again, I don't have the money to dish out to fix this myself and I will be making monthly payments on it for the next 5 years as it sits in my driveway!! I did get a hold of one lawyers office and they said that there might be a civil suit (?) brought up again Ford. Any help would be greatly appreciated!!! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

COOLANT INTRUSION TO ENGINE

My car started to stutter whenever I was at a red light and had to accelerate or when I was turning and had to coast and then accelerate. I thought it was my tires and had Goodyear check my tires.. Then it continued. I thought it was a bad tank of gas so when I filled up again, it was still happening. I brought it into the dealership on Friday, October 3rd. It has been at the dealership ever since. they told me that I need a new torque converter bed. Unfortunately, my extended warranty expired on September 12, 2025. I was driving around with it with the symptoms thinking it was other things. I brought it in when it got worse. It has been at the dealership for a whole week. I went online to check the whole situation out and found out that FORD is very aware of this design problem. It’s the same problem that they’ve been aware of for years. It’s a design flaw in this model car. They are no longer making it. This is the reason why. They are telling me it’s gonna cost anything from $7100-$8500. I went online and found a lot of other people that have had the same issue and they have paid $1600.

What happened: The torque converter/transmission system failed. My 2019 Ford Edge (VIN [XXX] , 75,000 miles) experiences a shudder and vibration under 60 mph during normal driving, with no diagnostic trouble codes present. This matches the condition described in Ford Technical Service Bulletin (TSB) 25-2154 for the 8F35 transmission. The vehicle is available for inspection upon request. Safety risk: The shudder occurs during acceleration and highway merging. It causes the vehicle to hesitate and lurch, which puts myself, passengers, and nearby drivers at risk — especially when merging into traffic or crossing intersections. Loss of smooth power delivery creates a hazard that could result in a collision. Dealer confirmation: The problem has been diagnosed and confirmed by an authorized Ford dealer, who quoted approximately $2,800 for repair (torque converter replacement and PCM reprogram). Manufacturer involvement: The issue was presented to Ford Motor Company, who acknowledged the TSB exists but denied goodwill assistance to cover the repair, even though this is a known defect. Inspections: The vehicle has been inspected by the Ford dealer’s service department. No inspections have been performed by police or insurance representatives. Warning signs/symptoms: There were no warning lamps or error messages. The first symptoms (shuddering and jerking below 60 mph) appeared around [insert month/year you first noticed]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am a loyal Ford customer reporting a serious issue with my 2019 Ford Edge, which has about 53,000 miles and is equipped with the 8F35 transmission. The vehicle is experiencing shuddering, bucking, and jerking during acceleration, especially at speeds up to 35 mph. In addition, the auto Start/Stop accumulator switch no longer functions. These issues directly match the conditions described in Technical Service Bulletin 21-2081 and Safety Recall 20S49, yet my VIN is not included in the Safety recall because the part was not assembled at the Oakville plant. I strongly believe this exclusion is unfair and irrelevant—my vehicle has the same defective part and is experiencing the same failures. Ford now recommends replacing the torque converter because the lock-up clutch broke apart, which means metal debris already entered the transmission. This is not a minor issue, and I do not want a temporary or partial fix. I am requesting a full replacement of the transmission—not a refurbished unit—as this damage is systemic and not my fault. These problems have created unsafe driving conditions and have already cost me approximately $7,000 in repairs. I’ve paid $1,300 out of pocket, and while Ford has offered about $2,700 discount, I am still left with about $4,000 balance for a defect I did not cause.

The torque converter is bad and is sputtering, jerking, not shifting, hard shifts, this is not safe. This is a danger to me and others when the car is jerking and not shifting correctly, safety hazard! Ford dealer confirmed the torque converter is bad. Hundreds, if not thousands of others complaining about their Ford Edge having the same issue. No warning or other problems, or symptoms, it just started jerking and sputtering.

Design flaw in engine which causes coolant intrusion into the cylinders causing misfires, overheating, and white smoke out of the exhaust. The vehicle is unsafe to drive due to the engine overheating. The vehicle has been inspected by a licensed mechanic that confirmed all of the above. The engine temperature would overheat and there was white smoke coming out of the exhaust upon starting the vehicle.

All lights came on randomly ford house said it was the torque converter

Samochodem szarpie na niższych biegach, nierówno chodzi silnik i przy zmianie biegów też szarpie.

vehicle hesitates while accelerating

My 2019 Ford Edge begin to stutter after I reached 60k miles. When I accelerate it stutter between 15-35 MPH I called Bill Brown Ford spoke to a service advisor , she stated it’s in the transmission so I took my vehicle to a transmission shop was informed nothing wrong with trans. The car jerks during take off biggest fear it shutting down while driving. No warning signals in the dash just begin to drive differently during take off. Too many complaint for this not to be listed as a recall before someone gets hurt.

I was driving to work on a busy street, started accelerating and the car completely shut down on me. I had to come to a complete stop on the main road during morning rush hour. Was close enough to idle into a parking lot. All my dashboard lights started flashing with an "Engine Coolant Over Temperature" alert. No throttle response. Had to have the vehicle towed to the Ford dealership where they determine that the coolant was leaking into the engine. Replaced the EGR cooler ($2300). Drove off the lot and the vehicle was shuttering upon acceleration. A( A known issue with the Ford 2.0 ecoboost engines but yet there is no recall) after diagnosing, Ford came back and said I need to replace the torque convertor ($3100). This is a 2019 vehicle with 84,277 miles on it. These issues SHOULD NOT be happening. Ford has done nothing but issue TSB's on them.

Last year, the 2.0 ecoboost had a coolant intrusion. After 2 times ford dealer talking with someone in company, the repacerd egr valve, egr cooler and finally had a long block motor installed. Then a little while later had to replace transmission, then the steering box. My extended warranty covered this but it ran out at the end of May. I think I should be compensated either by extended warranty or money. Any of those problems could have resulted in an accident. First took to Lynn layton ford in decatur, took back a couple of weeks and could not get to it, took to eddie pruitt ford in hartselle, where they took care of the problems.

Torque Converter issue, vehicle shakes or stutters, or bucks when switching gears. It starts when I reach around 23 mph, comes out of it between 28-32, but then it happens again at 43-48. This is especially noticeable after being stopped at stop signs or red lights. Local dealer is aware. My mothers car (same make, model, year is having the same issue) No lights or anything come on.

Without warning or prior issues, while driving the car on a busy street the check engine light came on, the car shook and locked up/stopped suddenly. I was almost rear ended. The car would not restart. A known TSB is in place for this car and the head gasket design flaw allows coolant into the engine causing it to seize on even low mileage cars (under 46,000 miles). 19 year old female left stranded in highway after a near collision. Ford needs to be forced to recall these engines and fix this design flaw!

Blown head gasket due to faulty engine block design

The problem is the torque converter. It causes a hesitation when accelerating from being stopped, usually around 30-43 mph is when the car acts like it isn't going to speed up and slows down instead of speeding up. I had the torque converter replaced once in Sept. 2024. My car has 82,213 miles. I took my car in today 8/5/25 and was confirmed that the torque converter need to be replaced again. The Ford service department told me that they have had 8 - 10 Ford Edges come in in the last 2 weeks with the same problem. I have 2 family members that have Ford Edges that is having the same issues.

VEHICLE FAILS TO UTILIZE AUTO STOP/START. VEHICLE ENGINE LIGHT COMES ON AND OFF CONSTANTLY. VEHICLE HESISTATES, JERKS FORWARDS, SPUTTERS, AND DOES NOT GAIN SPEED PROPERLY AT ANY GIVEN TIME. VEHICLE WAS LOOKED AT OFF AN ON FOR OVER 4 YEARS BY NORTH BROTHERS FORD OF MICHIGAN. THEY SAID ON MUTIPLE OCCASIONS CAR IS FINE AND ALL SYMPTOMS ARE NORMAL EVEN AS 4 OTHER CARS WERE BROUGHT IN AND AGAIN THEY SAID THIS WAS ALL NORMAL. ALL OF THIS OFF AND ON FROM ABOUT YEAR 1 OF PURCHASING VEHICLE TILL NOW (7/30/2025) AND PROBLEMS ARE STILL ON GOING. TRANSMISSION HAS BEEN REBUILT, OIL CHANGES REGULAR, TUNE UP PERFORMED. COILS REPLACED ON PRIOR SERVICES DUE TO ISSUES NOTICEDE BY MAINTENANCE TEAM.

TRANSMISSION IS SHUDDERING AND JERKING

Longblock engine cracked between the 2nd and 3rd cylinders due to coolant intrusion without any warning. No lights indicated low coolant nor that the temperature was rising. My car kept stalling at stop lights but would restart. By the time I got home, white smoke was coming from exhaust and it smelled like fireworks. It has 38,997 miles but is 6 years old and out of warranty. Ford wanted $12,691.17 to install a new engine with only a 1 year warranty. I had the engine replaced with a used engine and before I could get the car home, the replacement engine block cracked in the same place as mine. That engine only had 40,000 miles. Ford claims no issues with my car but the 2018 and 2017 Edge's have a recall for the same issue. This is not true!!

Vehicle has 71,452 miles and has started using coolant and the wrench and check engine light are coming on. This is a known issue in other years of ford vehicles and this vehicle should also be included in the recall.

Our 2019 Ford Edge (purchased in November 2018) has had a coolant leak into the engine's cylinders. As a result we are facing an estimated $12,000 expense to essentially rebuild the engine. In doing some research, it appears as if there is a class action lawsuit already filed against Ford for the 2015-2018 Edge. Our situation is exactly the same as that described in the lawsuit. Therefore, it seems as if Ford still has not rectified the issue.

In November 2024 Customer Complaint: Engine/transmission is sputtering on acceleration between 20–40 MPH. Code Pulled: Misfire code on Cylinder 4. Action Taken: Swapped ignition coil from Cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with Motor craft SP-594 (ASP594). No misfire present after repair. Same misfiring issue returns May 2025.

Engine - Yes it is available for inspection. Approximately a year/18 months I was driving on the interstate and the engine shut down. I was required to pull over four lanes with no power. I took it to a Ford dealership in Franklin, TN. Supposedly it was fixed. However I now have a problem with the engine missing. I took it to my routine service repair center and their mechanic advised me coolant was seeping into the engine block. No messages or warnings were desplayed.

While driving my RPM's dropped to 0 and my car stalled out. I was able to drive home by doing this a few more times. Then white smoke starting coming out of the exhaust and it smelled like fireworks. No warning lights came on and my Ford Pass app did not indicate there was a problem. I had it towed to AAA then had to have it towed to dealership. They told me I needed a complete new engine. It is a 2019 Edge Titanium with 4 cylinder 2.0L ecoboost turbo with 38997 miles! They started it was due to coolant intrusion. The 2018 Edge has a recall for this exact issue but not the 2019!! $12691.17 to replace the engine!

Torque converter Transmission! The whole car shudders when going from 10mph to 25/30mph. Shudder/shaking while accelerating Low mileage @ 67k miles

My 2019 Ford Edge with the 2.0L EcoBoost engine began experiencing a misfire, loss of power, and white smoke from the exhaust. No engine light was on when it started and the car has less tan 46K miles. I had the car towed to a certified mechanic and he confirmed that coolant is leaking into my cylinders, which matches the issue described in Ford TSB 19-2346. This appears to be a widespread manufacturing defect affecting many vehicles with this engine. The presence of coolant in the combustion chamber caused catastrophic engine failure and poses a safety risk due to sudden loss of power while driving. I have been told that to fix the issue I need to replace the whole engine. Repair costs are estimated at $10,600 for an engine replacement at a local repair shop. I would expect it to be even higher from a Ford dealer. Ford has acknowledged this defect in a TSB 19-2346, but no recall has been issued. I am submitting this complaint so NHTSA is aware of the defect and its safety implications. I urge NHTSA to investigate this issue and require Ford to take responsibility.

Shuttering transmission/bad transmission under 100,000 miles

1. The transmission/torque converter causes the car to shift randomly causing almost constant jerking motion especially between 10-40 mph. This tends to lead to reduced power output as the car is constantly shifting gears or stuck is an incorrect gear. Yes, it is available for inspection. This issue is described in TSB 21-2389, which I have had preformed on the vehicle by ford but did not fix the issues. 2. Safety is impacted by the shifting gear reducing the available power output and inconsistent speeds. 3. I have had it in with the Ford Dealership and an independent mechanic. Both could reproduce it. Ford updated the software per TSB 21-2389 which is supposed to address the specific problem, but it did not fix it. The independent dealer reset the control unit, but that also did not fix the issue. 4. Only the ford dealership and independent mechanic. 5. There are no warning lamps or messages.

my wife was driving on [XXX] made a left turn on to [XXX] had enough time but because the Transmision slip on the car slowed down and the car coming from [XXX] have at a high speed was able to hit the caron the right back panel i had power train malfunctions alerts messages from the car. Ford could not find the problem now at 54000 miles I need a new transmission the model needs a recall for the Transmission this is a frequent problem that is well documented on the internet. And Ford knows about it and is not doing anything about it. I had to pay for a new Transmission when it should have been covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During normal driving conditions in stop and go traffic the engine coolant over-temperature warning message displayed on the dashboard. Also, for a couple days prior to this incident, the vehicle exhibited hesitation when attempting to accelerate, and the engine was very close to stalling multiple times. There wear no other symptoms of the problem prior to the failure. The vehicle was towed to a local Ford dealership, where it was confirmed the issue was related to existing TSB 20-2234 (2.0L EcoBoost - Illuminated MIL With Various DTCs And/Or Low Coolant Level, White Smoke From Tailpipe And/Or External Coolant Leak), and repairs were completed.

My car is a 2019 Ford Edge I almost got into a accident because the transmission went out of gear and the car would slow down and sometimes just speed up

2019 Ford Edge ran out of coolant without any indication of low coolant level or check engine light, resulting in loss of heat and poor engine performance due to coolant combustion. According to Ford service (who confirmed the root cause), this was due to the known issue of a faulty EGR cooler [XXX] ) leaking internally, but repairs had to be paid out of pocket. Loss of heat in winter could be dangerous, and in prolonged error state, catastrophic engine failure could occur. Failure occurred at ~55,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car shudders and jerks/lunges forward around 35-40 mph and I am afraid that I’m going to rear end someone should it lunge forward!

Head gasket issues Design defect in engine block Passenger seat belt tension

82000 miles on car. Torque converter and throttle body needs to be replaced

The vehicle was not shifting properly and was surging while traveling at lower and higher speeds. There was NO CHECK ENGINE light on or any other warning lights at all. The vehicle is in my name, however, my daughter drives 9 hours for college by herself and could have been at risk of injury had the vehicle stalled in the wintertime between Minnesota and Kansas. I drove it while she was home over the winter break and noticed it. I took it to a Ford dealer and they said the transmission needed to be replaced. I went from diagnosing there was a problem myself with no warning lights to the dealer saying this is very common for the Ford Ecoboost engines and that the car is not drivable at all. He was also concerned the low coolant level was due to an engine failure which he said they've also seen a lot of. The vehicle only has 57,000 miles on it, however, it is 6 months past warranty. I have read the Ford forums about this vehicle and there are SO MANY people who have experienced the same thing and Ford refuses to do a recall to cover their mistake. There needs to be a recall on this to protect consumers like myself. This is so frustrating. Now I need to pay out of pocket for a new transmission on a car that I need to get rid of ASAP after hearing about all of the engine failures. I know that would be next, which would put my daughter at risk once again on the road.

December 19, 2024, engine failure and seatbelt failure. The seatbelt went loose and would not retract, lights started blinking on dash, car smelt funny the air coming through vents in to the cab of vehicle, white smoke out the tail pipe and then warning to pull over, temperature, check engine. I pulled over and called a tow truck. After getting my vehicle towed to certified mechanic, they advised my engine and chassie was 2018 model even though the VIN list it as 2019. I contacted Ford for recall on these items and they said they only go off the VIN. I did research along with the mechanic and there has been recalls and TSB for these items and several others my 2018 parts should have been inspected and FORD refused to do so. The engine failure is due to the coolant leaking into the engine. Whole engine needs replaced. Ford is refusing to assist in this matter. I have filed an official complaint with FORD, CXH-03434375-W8X5T6. There is several others that I believe my car should be checked for. Why is FORD refusing to repair my engine and chassie parts that are stamped 2018? This is a great risk and liability.

vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!

Slipping transmission, the torque converter clutch performance stuck in off .

The EGR cooler on my vehicle had to be replaced. This is listed on a TSB issued by Ford, however, is not a recall. The first time it had to be replaced was 11/2021 when my vehicle had 36,949 miles on it. This was diagnosed by the dealership and the part was replaced. The engine warning light came on and the messages showed in the Ford app letting me know what was occurring and that I needed to go to the dealership

The sensor on the EGR cooler failed. I have had my EGR cooler replaced two times. The most recent time was in September of 2024. In December of 2024, the engine light came on and the warning messages showed in the Fordpass app stating there was an issue with the exhaust system. After the dealership reviewed it, they had to replace the EGR sensor.

My vehicle had to have the EGR cooler replaced for the second time. The first time was when the vehicle was at almost 37,000 miles, the second time was at 129,575 miles. Just like during the previous occurrences, the check engine light came on and the message in my Fordpass app advised that there was a problem with the engine cooling system and I needed to proceed to my dealership. In this instance, I had it towed to the dealership rather than driving it. This is the same system that currently has a TSB issued for it.

While my vehicle was in the shop having the transmission rebuilt and the torque converter replaced, the techs identified that there was a continued shudder. At this time, after researching the codes on my vehicle, they identified that the EGR Purge Valve needed to be replaced. They identified it because the vehicle was running rough and should not have been after the items were repaired.

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and coolant warning light illuminated. The contact also noticed white smoke coming from the exhaust. The vehicle was taken to the dealer where it was diagnosed that the EGR valve failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,446.

Mileage: 26,446

The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shut down. The vehicle was taken to a dealer and the dealer refused to diagnose the vehicle and provided the contact an estimate for the repair. The contact stated the air conditioner and catalytic converter also had failed to operate as designed. The vehicle was then taken to an independent mechanic for the repair. The contact stated that the purge valve and spark plugs were replaced, and an oil change was performed. After the vehicle was repaired, the contact stated while depressing the accelerator pedal the vehicle hesitated to respond. The vehicle was inspected by another independent mechanic at the residence, and it was diagnosed and determined that the spark plugs and ignition coil needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 70,000.

Mileage: 70,000

Engine overheated while driving on the highway. White smoke came out of tailpipe during engine running. Coolant reservoir was empty after I parked the car and turned off the engine. Had to get the car towed to the dealership the next day to get it checked out and was confirmed that coolant got leaked inside the engine.

Cooling intrusion to motor, engine replaced

2019 Ford Edge has the same 2.0 liter eco boost 240PS that’s currently involved in the class action lawsuit. The problem is that the coolant sleeve is too close to the toy he cylinder and failed causing coolant to enter the engine. I was traveling on the interstate and with no warning the hot engine light came on and engine shut down. The dealer confirmed that the mother need to be replaced with the updated long block that is being put in the 2015 - 2018 Ford Edge and the 2017 - 2019 Fusion/MKZ/Escape and MKC vehicles. The vehicle only has 75000 miles on it and has never towed or been used hard. We had the vehicle for less that 15,000 miles and now have a completely useless vehicle. Ford refuses to admit any fault even with the engine codes being the exact same. The 2019 for edge need to be looked into and included with the class action lawsuit for safety and consumer satisfaction.

engine coolant sucked into motor. Check engine light and temp light came on. Luckly was intown and doing 40 mph. Copy of repair order from dealer uploaded.

My 2019 Ford Edge SEL has 37,000 miles and I keep it maintained regularly. We were 2 miles from our house when a loud blaring signal popped on my dashboard that my coolant was very low and at that point the car started "sputtering". We inched it home and sure enough, the coolant was empty. We've had no leaking on the driveway at any time. We filled the coolant reservoir and the message did not go away. We had it towed to our mechanic the next day and he said the engine needed to be replaced!!!! What? NO WARNING!! Now 2 days prior (which was a Friday), my check engine light came on and I could see a white smoke coming from the exhaust pipe and the car hesitated. After a few minutes, that went away. Drove it to work and back - 4 miles each way. The next day it happened again and again it stopped after a few minutes. I drove it maybe 10 miles after that running errands and then parked it for the day. The following day is when it "died". I received no other message or warning until it was too late. We were told by our mechanic that Ford has had numerous complaints on this engine. It is a Turbo on a 4 cylinder. The Turbo part will eventually overwork the 4 cylinder. Of course it is out of warranty. Now I am spending over $6,000 to replace this engine. Why in the world would Ford even install an engine like this in their vehicles? And why are they not recalling them?????? My husband has always had Ford Trucks and Mustangs - We have always been Ford People. I will never buy another Ford - SO DISAPPOINTED!!!!!

Purge flow valve had replaced by Ford Service on 10/5/24. Car wouldn’t start after getting gas. Check engine light came on. Code was Po496. Currently, upon acceleration @15-20 mph car starts jerking, buck, slipping, very hard to go hill. Took to Ford Service for diagnostic on 10/15/24. Told torque converter shuddering on PIDS. Recommend replacing torque converter @ a cost of $5200. Per, reviewing many complaints on this same model & yr many haven’t had success with just replacing torque converter. It doesn’t fix issue. Transmission had to be replaced. Ford does have a TSB 21-2389 that supersedes TSB 21-2081 out. It states cars with 8F35 transmission may have this issue due to the software in the power train control module. Instructing, to reprogram the PCM & the transmission solenoid strategy. After reviewing all complaints on this issue, this solution does not correct problem. I was also told by Ford service; this wouldn’t fix the issue. From what I’ve read the way this transmission is engineered will likely cause it to always do this. Because Ford Frankensteined the 6F35 (previous models) by inserting 2 gears in between existing ones, the transition from 1-2-3 will never be as fluid as 3-4, 4-5, and so on. Basically what is 1-3 on mine (8F35) is 1-2 on a 6F35. This quite frankly is a terrible transmission & only a matter of time before transmission goes completely out & someone gets killed. This year & model has numerous issues not listed here. Seems like as soon as warranty expires problems start popping up. Some issues pop up before warranty expires. This is getting dangerous & very expensive!

Sept. My car began bucking and jerking really bad. I was at 63,000 miles. I called Ford who said to get it in...the soonest they could get me in was over a month out. I told them it was a serious safety concern because of the jerking and that they were putting my safety at risk making me wait so long driving a car like that. I had to wait. I tried fuel injection cleaner to see if that would help, it didn't. I never had any codes or lights saying anything was wrong. Ford looked at it and drove it and the mechanics understood why I felt unsafe driving it, they said it jerked really bad. I told Ford I was afraid it would jerk and hit someone when leaving a light or cause me to get hit by jerking and pausing while turning. I was in there a few months ago trying to schedule my transmission fluid to be changed and they told me no I needed to come back between 70-75,000 miles. Today they told me that the transmission fluid was black with metal in it. They said I now need a new transmission at $8,333.

This is an update to Complaint Number 11619818 filed on 10/15/2024. The engine surging problem referenced in the original report has been resolved per Technical Service Bulletin 21-2389, found on your website and forwarded to a local Ford dealership service department. Thank you for making available to the public these important technical documents! Best Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle seemed to be idling strange. Also seemed jerky while waiting at the stop light. Attempted to accelerate and it was lagging. Once I started driving it seemed better until the "Engine Coolant Over Temperature" alert displayed. The vehicle then started disbursing a white smoke. After pulling over the light went off, however the vehicle continued to jerk forward and was idling strange. Continued to have a lagging effect when attempting to accelerate. The vehicle continued to emit a white smoke. The vehicle was brought to a mechanic who indicated the head gasket and/or engine needed replacement. Had been told be the mechanic they have had several over issues exactly like this one. They also indicated there was a recall and/or possible lawsuit. My VIN came up with no recall which makes no sense considering I am having the same issue that's been reported under the recall.

The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact raised the hood and performed an inspection. The contact noticed that the coolant reservoir was empty, and the coolant had leaked into the exhaust. In addition, the contact stated that the coolant was burning off the exhaust. The vehicle was towed to the dealer where it was diagnosed with a failed EGR cooler, spark plugs, and an oil change. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 67,035.

Mileage: 67,035

Engine: Severe surging at low power settings, especially during engine warm-up. This surging is not related to air conditioner compressor cycling on/off, or turbo lag. Body: Rear hatch "kick to open" feature often activates suddenly without warning and without a deliberate kick motion by operator. This feature cannot be disabled; only the actuator can be disabled using instrument panel menus. This creates a condition where any inadvertent "open" command using any device will unlatch, but not open, the hatch. This can lead to loss of internal security and/or driving with an unlatched hatch. Thank You

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle began to shake and lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that EGR valve had failed, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 43,335.

Mileage: 43,335

The EGR Cooler (K2GZ-9F464-A) on my 2019 Ford Edge Titanum EcoBoost 2L cracked acutely while driving my children to school. No warning lights came on at any point. Once the car was in park, I noticed large amounts of smoke pouring out of the exhaust pipes. I had my children in the car strapped into car seats. Should the car have caught fire my children's lives would have been in jeopardy. Our lives would have also been at risk for injury should my car have completely failed while driving. This part failure has been confirmed by a repair shop. July 09, 2020, there was a TSB by Ford issued for: 2.0L EcoBoost - Illuminated MIL With Various DTCs And/Or Low Coolant Level, White Smoke from Tailpipe And/Or External Coolant Leak. However, this known failure with TSB information was not dispelled to me (the public) through Ford Pass App or by Ford Corporate or the Ford Dealer, where I purchased the car in 2020. A simple PCM software update would have prevented this issue for occurring. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The issue occurred on 10/02/2024.

I literally financed a 2019 Ford Edge with 88k miles on [XXX] from SUTTON FORD in Matteson IL. I didn’t even have the car 5 hours and the transmission started having serious shifting issues and almost caused me to get in a crack with my son in the car. Took it back to SUTTON FORD and they are telling me the transmission is bad and needs to be replaced. I think this is a problem considering how long I’ve had them vehicle and it is a safety concern that needs to be addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle is a 2019 Ford Edge AWD. At 39,500 miles white smoke comes out of tailpipe, engine coolant quickly disappears, engine runs rough and check engine comes on. At this point the vehicle is undrivable and won’t respond to gas pedal inputs. Appears to be a known engine issue; however, dealer says it’s an exhaust gas recirculation pump and parts needing replacement, with approximate cost of $2000. This is a premature failure of an engine and may cause a safety concern if driving at highway speeds. Vehicle is out of 5 year warranty with 4/2019 build date.

The contact owns a 2019 Ford Edge. The contact stated that on several occasions while accelerating, the vehicle jerked back and forth continually. The vehicle was taken to a dealer where it was diagnosed and determined that the fuel pressure sensor needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer and then taken to an independent mechanic where it was diagnosed and determined that the turbo charger needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the same dealer, but the failure could not be replicated. The contact stated that on one occasion, while the vehicle was running, the contact entered the residence, and upon returning, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 90,400.

Mileage: 90,400

The contact owns a 2019 Ford Edge. The contact noticed that the engine coolant was quickly depleted. There was no warning light illuminated. The failure persisted and the vehicle shuddered while idling with heavy white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic where it was discovered that the long block was damaged. A dealer was notified of the failure and the contact scheduled an appointment for a diagnostic test. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.

Mileage: 86,000

The mechanic that inspected the car after it broke down said that the EcoBoost 2.0 has an issue that the engine cracks or something like that allowing coolant or whatnot to get into the spark plugs. I think I explained that. The car now needs an engine. With 83000 miles. I’m sure this could cause a fire.

The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the vehicle made an abnormal sound and shuddered. The check engine warning light was illuminated. Additionally, the contact stated while attempting to pull into a parking spot, the vehicle failed to respond while shifting into reverse(R) and into drive(D). The contact stated that after turning off and restarting the vehicle several times, the vehicle jolted while responding. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where the battery was replaced, and the vehicle restarted; however, the dealer informed the contact that the transmission failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 118,412.

Mileage: 118,412

I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.

This car was built in 2018 not 2029. Coolant is leaking into cylinder of engine. Can cause possible overheating and or engine fire and eventually engine failure. Not exactly sure when it started but its getting worse.

Was having some jerking and spudding when starting from a stop until getting above 30mph.No warnings or lights of any kind. Had a rough start one morning and the engine light came on. Took it to a Ford dealer and was told that coolant is leaking into #4 cylinder and we basically need a new engine. No warnings or anything prior to this one time and getting a health check on the Ford App about a Misfire. Miles 103,400

My car Continuously jerks while driving. It's like stuttering, I am afraid it will not pick up speed one day while driving and making turns. This is a scary and safety issue as I do not want to be in a position of making a turn and getting hit. I know that I am not the only one complaining about this issue. Please look into all complaints and rectify this problem. Thank you. Sincerely [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 106,937

Transmission failed at 60k miles. Problem persisted. Now looking at service report issued in 2020. Engine stutters and stammers in cold start low gear. Losing coolant as well. Sparks changed throttle body cleaned. Problem still noticeable Car currently in repair shop along with all documents of work done

The contact owns a 2019 Ford Edge. The contact stated that on several occasions while driving and while the vehicle was idling, the vehicle was shaking abnormally. The contact stated that on two occasions while driving at slow speeds, there was a burning odor inside the cabin of the vehicle, and an "Engine Overheating - Turn Off Engine" message was displayed. The check engine warning light was illuminated. The vehicle was steered to the side of the road, turned off, and restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the thermostat and the EGR cooler needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,800.

Mileage: 39,800

Upon starting vehicle has white smoke or steam out of both tailpipes, upon my inspection found radiator reservoir almost empty. Did not drive vehicle.

The vehicle would not accelerate and caused my to bump into a wall. The vehicle is spluttering and the interior filled with chemical smoke caused by a coolant leak and it burning by the motor. the 1.5L vehicles are under an extended warrenty because of the EGR cooler malfunctioning. There was zero coolant in the car. The car illuminated malfunction indicator said powertrain malfunction. My car has 62000 miles on it and is no longer covered by warrenty

At 45,494 miles, the vehicle exhibited rough idle at full stop. Further identified white smoke from the exhaust and a burning smell. No warning light displayed. Had the vehicle towed to a Ford dealership for diagnostics. Diagnostics didn't identify any error codes and there are still no warning lights. The diagnosis indicates coolant intrusion from a leaking head gasket into all cylinders. The recommended resolution is an engine replacement. This vehicle is only 8 months out of the 60 month 50,000 mile power train warranty.

relatively new car, 77,000 miles, out of warranty. temperature warning light came on. Taken to dealer. Exhaust Gas Recirculation (EGR) Cooler was leaking coolant. no puddle or evidence of a leak was apparent in parking area. EGR was replaced three weeks ago. Check engine light came on. Dealer reset warning light. light returned during a vacation trip. upon return, white smoke was noticed from exhaust. Dealer diagnosed that evidence of coolant damage was present in two cylinders. Dealer recommended that Engine be replaced. Internet research revealed many discussions about EGR Coolers leaking engine coolant into the engine intake. It was also noted that other ford makes and models in the build date timeframe have had recalls concerning coolant leaking into the engine. No current recall on Ford Edges. Ford opened a case and is investigating further with the dealer service department.

Torque converter and transmission failure. Torque converter cannot maintain speed on vehicle, lurches and jerks around 30mph, and tries to launch vehicle while stopped with brake fully depressed.

I am having trouble with my car jerking when accelerating between 30 and 50 mph. I originally began to have trouble with my 2019 Ford Edge on 5/13/22. On this date, the car began to overheat and I ended up having to incur the expense of not only having the car towed; but also of retrieving the car as the closest Ford dealership at the time was 5 hours away from my home. In this instance, the car was repaired under warranty and a code of TSB 20-2234. Shortly after the repair, I noticed that my car's wifi was no longer working; and, when I inquired I was told that there would be a $400 diagnostic fee. Furthermore, after about 6 months I noticed that the car would begin to jerk when accelerating. There were no console warnings, just an irregularity when driving. I took it back to the dealership on 8-28-2023 for the acceleration issue. I was given a rental car while they reviewed the issue. The repair cost me $600. After about 6 months, the issue returned and persisted. Until I finally turned the car in on 5-1-2024. After 26 days, I was given an estimate of more than $4,000 for diagnostic services and repairs. I trusted Ford Motor Company so I did everything to be a good client, pay my bill and retrieve my car as quickly as possible. I turned in the rental car on 5/27/24 and was able to pay my bill but 6/7/24. And not 24 hours later, I have the same jerking issue. It occurs when the car is accelerating between 30mph and 50mph; especially when going uphill. I have followed all factory requested specs and have had it serviced regularly. Clearly, there is an issue with this automobile.

Mileage: 102,428

We purchased a 2019 Ford Edge Titanium from Car Max. It is 5 years old with only 60k miles. While idling, the engine was bogging and running rough. In addition, a foul smell like firework smoke was coming from the vents. After bringing it to a repair pal certified mechanic, they diagnosed that coolant was leaking into cylinder 2, and we would need a new engine to rectify the issue. The 2019 Ford Edge we purchased was assemble in October 2018, as the 5 year warranty expired in October of 2023. It is experiencing the EXACT SAME problem as all earlier models that were part of the Ford recall. Consequently, we are experience emotional distress in rectifying this issue since the 2019 model year was not covered under the recall bulletin.

2019 ford edge sel ecoboost 2.0L. Studders when accelerating. Only 90k miles on it and needs a new transmission and torc converter. There are thousands of edges with this problem make for fix it.

The contact's friend owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle would shut off without warning. Upon restart of the vehicle, the temperature gauge indicated that the engine was hot(H). Upon inspection, it was discovered that the coolant reservoir was almost empty. The contact stated that coolant was frequently added to the coolant reservoir due to the recurring failure. Upon further inspection, the contact discovered that coolant was leaking into an engine cylinder, causing heavy white smoke to come from the exhaust pipe. A dealer was notified of the failure and the contact was instructed to take the vehicle to the dealer for a diagnostic test. The contact was then referred to the manufacturer who referred the contact to the NHTSA Hotline. The dealer and manufacturer stated there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 40,000.

Mileage: 40,000

My car seemed like it was losing power as I was driving many times - I had concerns and took it in and they mentioned I either needed an entire transmission or the torque converter part needed to be replaced. There are MANY of the Ford Edges ranging in years close to mine that have this recall; however mine is not included. When I spoke with Ford they mentioned they wouldn't pay for it, but I fear it's a safety concern for myself and many others from my research in this predicament. This is thousands of dollars that I am not able to afford and it seems like a 5 year old car shouldn't need a new transmission. It definitely feels unsafe and unjust.

Torque converter slip requiring a new transmission confirmed by an independent service center and third party warranty company. There were no warning lights. It's a 2019 Ford Edge with 45,000 miles. This is a KNOWN issue with these year/make/models and Ford should be required to do something about it.

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the coolant malfunction warning light illuminated, and the vehicle started shaking uncontrollably. The contact was able to pull into a parking garage and parked the vehicle. The contact attempted to start the vehicle later the same day, and the vehicle started shaking again. The vehicle was taken to an independent mechanic where it was diagnosed with a blown head gasket and an unrepairable engine. The contact stated that the vehicle was towed back to the residence. The contact called the dealer and was informed to bring the vehicle to the dealer. The vehicle was towed to the dealer, and it was confirmed that the head gasket was blown. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 61,000.

Mileage: 61,000

Detailed account: After my morning commute, the car started sounding like it was idleing hard with a strange smell. It didn't smell like buring oil or plastic/rubber. Midday, I went to a store 1/2 mile from my work. There was little noticable sound upon starting. I pulled into the parking lot, when I shifted into reverse to park, the car shut off. There were no warning lights on the dash. I shifted to park, then turned the car back on and parked. There was smoke coming from one of the tail pipes that lasted several minutes after shut-off. After 30 min, I turned on the car and shifted into reverse to leave the parking spot. The car shut off and the brakes were not responsive as rolled slightly down an incline. Again no warning lights, so I returned to my workplace and finished my day. We contacted a mechanic and scheduled an appointment as soon as they could get us in. Following the workday, I began the drive to my child's school (approx 3 miles city). Within 1 mile, the check engine light came on and the car shut off when I came to a complete stop at a light. I shifted to park then turned it back on when the light turned green. It shut off again when someone entered my lane and I had to come to a complete stop. Once again turned back on, and limped it to my son's school because I had to get to my child before the end of pickup time (my husband would not have made it in time if I had pulled over where I was). I tried to avoid making a complete stop but had to proceed through two 4 way stops, when the vehicle shut off again. I made it to the school where I could safely leave it and wait for it to be towed. Malfunction: Engine shut-off, lack of powered brack due to car shutting off Safety Risk: extended stopping time in the middle of the road due to time needed to turn car back on Problem has been confirmed by mechanic shop, internet research, and a friend in Ford service department as known issue (design flaw) of corrosion due to coolant intrusion. No recall.

While driving on freeway, car began to drive poor and overheat, coolant was drained rapidly. Had to keep car at 40mph to get to rest stop to add more coolant. Upon dealer inspection, coolant leak into the engine was found. Engine only had <48k miles, and car has been maintained well. Car was 3 months past warranty, and the entire engine replacement cost of $8300 is not covered by ford for an obvious design defect that is risky for people driving these types of engines on the road.

The contact owns a 2019 Ford Edge. The contact stated while driving at approximately 20 MPH, he observed smoke coming from the exhaust pipe with an abnormal burning odor. The vehicle was taken to a dealer where it was diagnosed that coolant intrusion had caused the engine to become blown and that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage is 60,223.

Mileage: 60,223

The car jerks forward when gas pedal is lightly pressed up to 40mph. I'm continually almost hitting cars in traffic even when staying a good distance away. At first it will not go and then all of a sudden jerks. There is a TSB ion the transmission. It does a buck / shudder/jerk

I was driving on the freeway when an engine overheating warning light came on. I exited the freeway at the nearest exit and my vehicle lost power and white smoke was coming from the exhaust. My vehicle was towed to the nearest Ford dealership. Upon inspection, they discovered coolant was leaking into the exhaust and they repaired it pursuant to TSB 20-2234. This is a known issue to Ford as they have had many complaints of this same issue with all of the Ford models with the Ecoboost engine. They have offered full coverage for repairs of other models but not my vehicle. This issue could have caused a vehicle fire.

CEL light came on while at a stop light. Called my Ford dealership while I was at the light and made an appointment to bring my car in. Light went off after a couple of stops but I still took my car in as it had started to idle a little rough like it might want to stall. At first, service thought just new spark plugs were needed, but after installing them they noticed white smoke coming out of the tail pipe. Upon further inspection they saw there was coolant leaking into the engine through the head gasket and I needed either a new head gasket or a new engine. Car had 79724 mile on it, always been service on time at the Ford dealership, had just had it serviced November 8th and had them do the fuel induction service that they recommended. The car could have caught on fire, or stalled out while I was driving it. It is a good thing I took it in even though the CEL had gone off. This appears to be a known problem with the Ford Eco Boost engines and I see numerous complaints for this exact problem. I have had no accidents in this car and always serviced it at Ford.

The wrench light and check engine light continue to come on. The vehicle has been at the dealership for 5 weeks now and they cant figure out whats wrong with. This is the 3rd visit in 4 months for the same problem. The first time it occured driving it home from dealership the day we bought it. Codes continue to say powertrain malfunction/reduced power, specifically the torque convertor clutch failed to apply. This vechicle shifts very rough, especially when going uphill, there is random times the RPMs spike without us pressing the gas petal. This vehicle is a lemon and it is not safe to drive.

The contact owns a 2019 Ford Edge. The contact stated while driving 40 MPH, the maintenance warning light illuminated, and the vehicle was shaking. The contact drove the vehicle to his intended destination. The contact parked the vehicle and turned the vehicle off. The contact restarted the vehicle and noticed that the wrench warning light was off. The contact stated while driving and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact continued to drive, and the wrench warning light illuminated. The vehicle was taken to the dealer for a scheduled service appointment. The contact stated that after the service appointment was completed, the contact started the vehicle, and the maintenance warning light was off. The contact stated that two days later, while driving, the check engine warning light illuminated. The contact called the dealer and informed the dealer of the failure. However, the contact was advised that the check engine warning light was illuminated due to a possible failed powertrain. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,500.

Mileage: 78,500

The contact owns a 2019 Ford Edge. The contact stated while driving 65 MPH, the engine overheating warning light illuminated. The contact stated that the failure occurred while driving on the highway, and the contact took the next exit and exited the highway. The contact stated that while at the stop light, the vehicle jerked, and the contact became aware of an abnormal sound coming from the engine compartment. The contact drove to an Advanced Auto Parts parking lot and allowed the engine to cool off. The contact stated that after the engine had cooled down, the coolant level was checked, and was below the minimum level. However, the contact stated that there was no indication that the coolant was low and no evidence of a leak. The contact refilled the coolant reservoir. The contact started the vehicle, and there was heavy white smoke coming from the exhaust pipes. Additionally, the contact stated that there was an abnormal odor coming from the exhaust pipe. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 63,000.

Mileage: 63,000

Coolant has leaked into the engine and the exhaust system, presumably through head gasket or the TurboBoost assembly, as described in Ford TSB 22-2133 and TSB 22-2229 (June, 2022). Car, with less than 61,000 miles, is currently being examined by local Ford dealership. Vehicle experienced misfiring before an "engine overheated" warning while driving at freeway speed, which was followed by "coolant low" after the vehicle was pulled over. There were no prior other warnings or check engine lights. Coolant loss through exhaust system was extensive, as when vehicle front end was lifted for towing there was clear evidence of coolant stream leaking from the rear of the muffler under the car. The TSB references 2.0 engines with EcoBoost manufactured before April-May, 2019. This Ford Edge was manufactured 11/2018.

In June 2023 while operating my 2019 Ford Edge with at the time 62,000 miles on it at the time. I was on a highway when the engine coolant warning light came on in vehicle . I pulled off the highway as I was endanger and the vehicle was acting erratically which almost caused an accident I then went to a gas station and had coolant restored as it had run out completely without notice or reason the mechanic advised I speak with dealer. I brought vehicle to local mechanic, who advised that the engine was blown unserviceable. He stated that he had seen this issue many times before and stated that the Ford Eco-boost engine had a widespread problem of the engine block cracking then coolant entering the engine destroying it. He said he had seen this many times over many years. He said the coolant was leaking from the tail-pipes which was a tell tale sign of the issue. he said there was a long history of engine problems with Ford Edge Eco-boost engines dating back to 2012. I looked on line and a great deal of history and documentation were present, even a large federal class action law suit based in California. The Colonial Ford Dealership in Plymouth Ma confirmed everything that the mechanic had told me but denied any responsibility saying they were not aware of any history or re-call, they charged me 7,400.00$ to replace the engine. A letter from Ford Corp said they were not responsible until a re-call is ordered The U.S. GOV should step and work to stop Ford from doing this to customers and not until after someone is killed or injured.

Low coolant levels and white smoke that enters the vehicle from the tailpipe. No evidence of leaks

After 60,0000 miles the car started having engine problems, and Ford told us that it would need a new transmission and Engine. When asked about the warranty they said there is none (Purchased car new from Ford). In doing research we noticed that there where similar issues for previous year models of the Edge.

I first noticed a hesitancy upon acceleration which I attributed to possible bad gas. I continued driving. A few days later I noticed white smoke coming from the vehicle's exhaust, a more noticeable acceleration issue - missing, hesitancy, - and then the vehicle died when I stopped for a light. I called an independent mechanic. The engine completely stopped on me 4-5 times at traffic lights or stop signs as I drove to his shop. I had several close calls to other vehicles hitting me as my vehicle would not move when I gave gas trying to pull out. Just as I pulled onto the lot, the indicator light came on saying the vehicle was Overheating (this was the first time). The coolant was completely gone and had leaked into cylinders (according to his inspection). After performing other tests overnight on the vehicle, he determined it needed an engine replacement. It is just barely over the warranty at 65,000 miles.

2019 Ford Edge with 38K miles coolant leak into the cylinders of the 2.0-liter EcoBoost engines and cause the vehicles to misfire, overheat and even catch fire.

Coolant intrusion on 2 motors, the Original Motor and the new replacement motor from Ford

The egr cooler developed a leak causing engine to overheat and cylinder misfire. Estimate from Ford dealer is $2500. We had a 75000 mile extended warranty, but the problem developed at 7800 miles. Only 3000 miles after expiration. We were hoping for some cost relief because of the circumstances involved, but nothing seems to be available

The CEL came on indicating a mis fire on cylinder #1. The temperature rose above the warning threshold. After new spark plugs and a new coil pack. The CEL cleared but white smoke came from exhaust pipes indicating coolant intrusion. This was an issue with prior model years. My vehicle is not in the recall window. The car has 78,000+ miles and the extended warranty was for 75,000 miles. Has this issue been reported for 2019 2.0L ecoboost engines?

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine and engine temperature warning lights illuminated; however, the contact immediately pulled over to the shoulder of the roadway and turned off the vehicle. The contact was able to restart the vehicle and safely drove to the location where the vehicle had received an oil change service two days before. The independent mechanic inspected the vehicle and checked the coolant level, which he had filled two days before, and informed the contact that he could smell coolant burning and that the coolant was leaking into the engine. The contact was advised to take the vehicle to the dealer for assistance. The contact safely drove the vehicle to her residence, contacted the dealer, and scheduled for the vehicle to be picked up by a tow truck service. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

Mileage: 89,000

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact stopped, parked the vehicle, refilled the coolant, and drove the vehicle to her residence. The contact stated that the vehicle was started the following day and the low coolant warning light was illuminated. The contact checked the coolant level and became aware that the coolant reservoir was empty but there was no evidence of a coolant leak on the ground underneath the vehicle. The contact stated that the vehicle was taken to an independent mechanic for an oil change and the contact was informed that the head gasket was blown, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,800.

Mileage: 85,800

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle shuddered and stalled. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure was related to Ford Technical Service Bulletin Number: 19-2208 (Coolant In Cylinders). The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 61,220.

Mileage: 61,220

The contact owns a 2019 Ford Edge. The contact stated that while driving at undisclosed speeds, his wife noticed white smoke coming from the exhaust pipe. The contact then stated that he noticed an abnormal odor. The vehicle was taken to an independent mechanic where the contact was informed that anti-freeze had leaked into the exhaust and diagnosed that both head gasket failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 93,500.

Mileage: 93,500

I had no warning my car just stalled and there was no coolant and white smoke coming from tailpipes. 2.0L EcoBoost coolant intrusion can lead to corrosion, misfires, overheating, fouled spark plugs, engine fires, and complete engine failure. It has been such a problem in early model 2.0L EcoBoosts that Ford issued a technical service bulletin.

Vehicle stalled while out driving. White smoke coming from exhaust tail pipes & smell of gas from inside the vehicle which cause me to become dizzy & lightheaded. Engine started choking out & popping & white smoke coming from under hood. I cut vehicle off & call for roadside assistance- vehicle transported to Waldorf Ford Service Center. Vehicle diagnosed with ERG coolant leak coming from EGR cooler. Had to replace EGR cooler. Cost $1433.32. Solutions Warranty paid $607.82. I had to pay $825.50 which I am not happy about & I want Ford company to refund my $825.50. This issue was a Ford company problem that they were aware of since 2010. I bought this vehicle used on 11/29/2021 w/49,083 miles. Also in 3/28/2023 there was problem with turbo engine Waldorf Ford had to replace the turbo- cost me $400 - Solutions Warranty paid $800 to repair the turbo problem. Ford Company have faulty engine problems with Eco Boost engines. I want Ford company held accountable for my vehicle engine problems & I want Ford Company to refund my money spent on faulty Eco engines that they sold to consumer-Me. I am retired & dint have money to pay out to big Ford Company due to their negligence. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the oil warning light was illuminated and there was black smoke coming from underneath the rear end of the vehicle. The vehicle was towed to the dealer, who informed the contact that the EGR cooler needed to be replaced. The contact related the failure to Technical Service Bulletin: 20-2234. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the temperature gauge was rising with the check engine warning light illuminated. The contact stated white smoke was coming from the tailpipe. The contact parked the vehicle on the side of the road and added coolant because the coolant level was low. The contact continued driving to his residence, but the vehicle started to misfire. The contact continued driving to his residence. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 71,000.

Mileage: 71,000

Engine, coolant leaking from system. This our second engine and has only been been in the car 3 months less than 3000 miles! This is a on going problem with the ford eco boost engine!

The coolant of the vehicle is getting low after being filled each time. Upon research the 2019 Ford Edge models and Ford’s 2.0L EcoBoost engines are having the same problem. The coolant level gets below low and can even cause engine fire. Upon inspection from the mechanic, it is proven that the coolant fluid level decreases rapidly after filling and can be a leak that might can even cause vehicle fire.

My vehicle overheated as I was driving to work (hardly 5 months after the warranty expired). I pulled over as the engine was smoking. Turns out engine failure the engine was not repairable. So, I took it to my trusted mechanic who ordered the engine from Ford. Within 2 weeks of getting my Edge back, the check engine light was on, the power train light came on too and within seconds of that the engine overheated again. The engine was taking in coolant and burned up again just as the first time. This is a Ford engine issue. Completely ridiculous and unsafe. I’m 5 months pregnant and should not have to worry if my new vehicle is safe or if the engine is going to blow up again.

I was driving the vehicle in highway traffic with a slowdown in the morning , I was driving 14mph and vehicle had about 60,005 miles. The engine started knocking hard while I was driving, prior to this the engine had no issues. The diagnosis’s that the Ford dealership gave was that engine threw and engine rod on cylinder number 6, there was no warning lights that showed. Issue has been reported to Ford and they have yet to reached out due to their engine failing just a few miles over 60k. If i was in regular speed traffic my vehicle would of stopped right on traffic lanes and could of caused an accident. Vehicle is currently in the Ford shop awaiting for repair cost.

Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to be empty. I had just had the fluids looked at a week prior to this! Called Ford Roadside Assistance and was told it would be upto 3 hours before a tow truck could arrive. I was on a heavy traffic highway in northern virginia with a child. I called a local tow truck driver who came in about an hour. I paid 300 to have it towed to my home town 74 miles away. Then was told by Criswell Ford they could not get to my vehicle for weeks since they had 1 mechanic. Had it towed again by Ford to Marlow Ford. They claim the EGR Cooler failed per technical service bulletin but states no engine damage. I cannot believe this didn't cause engine damage with extreme Temps. Where did the coolant go to? I have 42,500 miles on engine and still owe 12k. No vehicle should be doing this. They recalled the Edge from previous years with this issue. Why don't they uphold all years that this egr cooler is failing and not just do a service bulletin. I'm afraid the engine has damage to the intake and will show its ugly self once warranty is no longer at 5/60k. Any help would be appreciated.

The contact owns a 2019 Ford Edge. The contact stated while driving 55 MPH, the vehicle performed as designed; however, while driving under 55 MPH, the vehicle would jerk and lunge while driving. No warning lights were illuminated. The vehicle was taken to the dealer where the contact was informed that there was nothing that could be done to correct the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to contact the NHTSA Hotline. The failure mileage was approximately 42,000.

Mileage: 42,000

I cut my car off to fill up with gas, after filling up with gas I get back in my 2019 Ford Edge Titanium 2.0 Eco Boost and my car would not crank. It was turning over but would not crank. Finally, after my fourth time trying to start my 2019 Ford Edge it finally started and I had pump the gas pedal to keep it running. Then I noticed the engine light on, and my 2019 Ford Edge was running rough and sounded horrible. I took my 2019 Ford Edge to the Ford Dealership and was told that the Purge Solenoid Valve was bad, Giving my 2019 Ford Edge a default code a P0456 Fault Code (Evaporative Emission System Leak Detected, Severity 1 of 3, Service Should Be Scheduled and Repaired). My 2019 Ford Edge Titanium 2.0 only had 74,000 miles at the time this happened. The Ford Dealership told me that the Purge Solenoid Valve is/was not covered under the warranty. I believe a recall should be posted for the 2019 Ford Edge Titanium 2.0 Eco Boost. Because the part should not fail at under 100,000 miles. Also, this could affect the Oxygen Sensors Failing also. As a result of leaving a family stranded at the gas pump because there car will not start. Thank You, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Engine coolant leaked into the engine causing catastrophic engine failure.

When pushing on gas the car stutters and the engine was replace but still having same problem and also getting power train alerts and malfunction indicator lamp. Started back in October of 2021 till now April 2022.

I HAVE HAD MY 2019 FORD EDGE AT THE DEALERSHIP TWICE WITH A COLLANT PROBLEM. THEY HAVE PUT MY EDGE ON THEIR ANALSIS MACHINE AND CHECKED FOR LEAKS WITH ANYTHING PERTAINING TO THE COOLANT. THEY HAVE NOT FOUND ANYTHING AS TO WHY IT IS LEAKING OR EVAPORATING. THE DEALERSHIP TOLD ME THERE WAS A COOLANT FORD USED IN SOME 2019S MODELS THAT WAS EVAPORATING QUICKLY AND WAS DISCONTINUED IN USE. IVE HAD TO HAVE THEM DRAIN THE OLD COOLANT OUT AND HAVE IT REPLACED BUT SINCE IT IS NOT COVERED UNDER WARRANTY IVE HAD TO PAY OUT OF POCKET FOR THE COST. IM ATTACHING 2 PHOTOS 1 TAKEN IN DEC AND 1 TAKEN IN JAN

Engine failed. Car was jumping and shaking out of control on the highway while I was going 60 mph and before I could pull of the highway it wouldn’t accelerate at all, and stopped directly in the middle of a busy highway.I could have been rear ended at a speed of 60 mph on a highway. It’s currently at Ford dealership. Before the car while parked made a gushing sound like water coming out of bath tub. After car started shaking check engine light and engine coolant over temperature came on.

WHILE DRIVING AT APPROX. 10 MPH THROUGH A PARKING LOT, MY VEHICLE IGNITION TURNED OFF FOR NO EXPLAINABLE REASON. ADDITIONALLY, THE INSTRUMENT CLUSTER WENT COMPLETELY DARK (NO POWER). I DID NOTE THAT THE CENTER AUXILIARY DISPLAY REMAINED LIT. ONCE THE VEHICLE COASTED TO A STOP, I ATTEMPTED TO RESTART THE VEHICLE, AT WHICH TIME IT DID START, HOWEVER IT WAS IN LIMP MODE. I DROVE IT HOME (1.5 MILES) AND TURNED IT OFF. WHEN I WENT TO TAKE IT TO THE DEALER THE NEXT MORNING, THE VEHICLE STARTED AND OPERATED NORMALLY. THE FORD DEALER (EL CAJON FORD) HAD THE VEHICLE FOR 3 DAYS, AND WAS UNABLE TO IDENTIFY THE ISSUE (NO DTCS CODE). I WAS ABLE TO LOCATE THE EXAMPLES OF IDENTICAL ISSUES ONLINE, WITHIN A NUMBER OF OWNER BLOGS. WHEN CONTACTING FORD, I WAS TOLD THERE WAS NOTHING THEY COULD DO, BECAUSE THEY WERE NOT ABLE TO IDENTIFY THE PROBLEM. I AM CONCERNED THAT SOMEONE WILL NOT BE IN A SAFE PLACE WHEN THIS ISSUE HAPPENS, AND COULD POTENTIALLY SUFFER INJURY OR DEATH. THIS VEHICLE HAS A MANUFACTURING ISSUE FOR WHICH THE MANUFACTURER IS UNABLE TO DIAGNOSE AND RESOLVE.

Mileage: 16,694

ENGINE COOLANT LEAKING INTO THE ENGINE BLOCK CAUSED THE VEHICLE TO COME TO A GRINDING HALT ON THE HIGHWAY. THE VEHICLE ALERTED TO LOW ENGINE COOLANT ROUGHLY 30 SECONDS PRIOR TO LOSING DRIVE POWER. THE VEHICLE HAS APPROXIMATELY 42000 MILES ON IT. THERE WAS SMOKE COMING FROM THE EXHAUST THAT SMELLED OF BURNT COOLANT AND SMOKE COMING FROM UNDER THE FRONT HOOD, BUT NO FIRE.

Mileage: 42,000

CAR SHUTS OFF WHILE DRIVING. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED ON THE HIGHWAY.

Mileage: 36,000

FROM STOP, BEGAN RIGHT TURN INTO CITY TRAFFIC. HEARD LOUD CLICKING NOISE IN DASHBOARD. ENGINE CUT OFF. LOST POWER STEERING. COASTED TO STOP ON SIDE OF THE CITY STREET. RESTARTED ENGINE SUCCESSFULLY AND DROVE AWAY.

Mileage: 16,300

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER FROM STRANDED VEHICLE ON A MAIN ROAD (13 MILE AND DRAKE, FARMINGTON HILLS). I ALREADY VOICED A CORPORATE COMPLAINT WITH FORD AND THEY DID NOTHING TO RESOLVE ISSUE OR PUT ME INTO AN EQUIVALENT VEHICLE. THE VEHICLE HAS ALSO HAD PREVIOUS ODD/SCREACHING REAR AXLE NOISES AND BRAKE STICKING/LOCKING UP ISSUES WHEN PUTTING INTO REVERSE AFTER PARKED OVERNIGHT AND HAS BEEN INTO THE DEALER 2-3X FOR THIS ISSUE. VEHICLE IS <6 MONTHS OLD.

Mileage: 2,800