2020 FORD EDGE Electrical System Problems

The push button start stopped functioning and the car could not be started, leaving me stranded late at night. This problem was inspected by Tamiami Ford, Naples, Florida in April, 2025 and the dealer could not determine the cause or fix it. Meanwhile, the intermittent problem is now frequent and the car is totally unreliable.

Is cutting out when going, camera is failing, heated mirrors are not working, 10 codes are showing up on mechanics scan tool. Took to ford dealership they disregarded my concern and only changed differential fluid for a weird sound concern that is already on a recall but didn’t include this vin and didn’t check for any other diagnosis. Been to 3 shops nobody is figuring it out.

10/2022 2yrs owning and around 50,000 miles the all wheel drive went out due to a sensor thats not protected from the elements and of course not covered under the warranty and $900.00 dollars later they install a new one that wasn't updated in order to prevent this from happening again. 9/2/2025 3yrs later and 88,000 miles now the torque converter is going out which i was told by the ford technician that they have been seeing this alot. Of course my warranty is gone even the extended one that I purchased when I purchased this car new. So to fix this manufacturer's issue will now cost me $4,000 dollars to fix. But I was told the torque converter has been updated so I shouldn't have this issue again. So they know this is a problem which i assume is the reason for the updated converter so why isn't this a recall.

The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was jerking erratically. No warning lights were illuminated. The contact stated that it was a safety hazard while taking the kids to school and picking up the kids from school. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced a Technical Services Bulletin with a similar failure. The contact was advised to pay for a software update. The contact declined and stated that he should not have to pay to correct the issue. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

Transmission issuse, jerking and shuttering. Not going in reverse and then not going in park. Transmission needs replaced now.

The pre-collision Camera Stopped working. I was given a notice on my dashboard and had to repeat cancel 2 warnings that that indicated the front collision camera was no longer working. I brought it to G Stone Ford dealership in Vermont , which confirmed the camera had to be replaced. Because of the seriousness of the defective camera, I did have to have it replaced. I was concerned that the camera broke down much too early, as my mileage was only 20,235 miles. The invoice that shows it was replaced is number #10921. The car has never been in an accident.

The contact owns a 2020 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while his wife was operating the vehicle, the rearview camera displayed a distorted image while in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the touch-screen icons failed to function as intended. The contact stated that the failure occurred every 4 hours. Most recently, the controls to open the sunroof failed to function as intended. The contact stated that the failure was intermittent. The contact stated that while operating the sunroof, there was an abnormal sound coming from the sunroof. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

For last 3+ years Rear reverse camera remains blank and screen becomes unresponsive Unable to use steering wheel buttons to change radio station or volume. Can get working again by performing a system reset (press seek and volume knob) Took to Ford dealer for the camera recall 20C19 when recall first came out. As parts were not available, dealer stated they could not apply fix Due to work schedule, finally able to reschedule in Dec 2024. After fix had been applied, reverse camera continues to stay blank and inoperable. Took back to Ford dealership. Dealership stated this was not under the recall as it is caused by a bad apim module. Warranty had expired by this time so that did not cover this either. The end failure symptom is the same as the recall but not caused by the same component therefore is not covered. Cost to replace is >$1000 so not affordable to repair. Had a few close accidents caused by the lack of reverse camera function. Vehicle is available for inspection. If the end failure is the same as that caused lack of safety requiring a recall, why would the apim module also not be replaced under recall?

My Ford Edge only has a little over 37,000 miles on it, it’s an 2020 model. Electronic throttle body went out. The car lost all power, when trying to mash the gas peddle , the power was decreasing, the engine was missing and running extremely ruff.I barely was able to get off to the side of the interstate safely. The brakes went out , my car issued 7 different power failures involving powertrain, restraints, anti-lock system , hill start, pre-collision , 2 repeated the same warning. These warnings only came on after the car lost power, not before. I had to have it towed. Since I have AAA, I had them tow it to their repair shop since it was only a few miles from where I was stranded. They replaced the throttle assembly. I tried to find out if there was a recall , no recall, but there has been class action suits against Ford for this same reason.

While our vehicle hasnt been in an accident yet, the issue could possibly lead into one. Our vehicle is having transmission problems. Ford knows there is an issue with the trans. I have called them an spoke to someone but i forget his name. The issue is the computer needs flashed and updated with new shifting points. At low speeds or if your barely on the gas, the trans bucks,sputters and has issues driving smooth. Our vehicle only has 85k miles on it, the issue started about 5k miles ago. I have asked the people of reddit on the issue. Many people responded saying they have gotten theres fixed or the trans goes out. Seems like its a very expensive (to me) fix and i feel as though that since it is a known issue that Ford should be the one paying to flash and update shift points on there products. Its bad enough we pay an avg of 600 a month for our vehicles. Now why cant they make it rite and fix a known issue. I dont know if you guys can help push the issue and see about getting this taken care of. All help is appreciated.

Ford designed the vehicle with soy based insulation on the wires in the wiring harness, this attracts rodents which eat away at the wiring harness. Ford is aware of this but refuses to compensate or repair the damage. When the harness is compromised the tail lights, passenger airbag, passenger seatbelt and cross traffic warning indicators do not work. This presents multiple safety issues. The vehicle has been diagnosed by ford stating the damage was caused by rodents entering the passenger compartment through the outside vent of the heating system. My vehicle has been repaired three times for the same issue. Ford has refused to warrantee any damage and has tld me to turn it in to my insurance which I had done. this has caused my insurance premium to increase due to the claim. I have all the documentation from the occurrences and the transcript of my conversation with Ford customer service. I want at minimum the vehicle fixed or replaced at Fords expense. Previously Ford had spoken with my insurance company and told them the harness needed to be spliced, they did not replace the entire harness this caused the rodents to return and damage more of the harness..

The contact owns a 2020 Ford Edge. The contact stated that the USB port became inoperable. The vehicle was taken to the local dealer, who stated that the unit was destroyed. There were no warning lights illuminated. The dealer informed the contact that liquid might have fallen into the unit. The vehicle was repaired. The contact replaced the charging cord. The contact stated that while driving at an undisclosed speed, the screen went black. The vehicle was taken to the same local dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) needed to be replaced and there was no warranty coverage on the vehicle. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 39,006.

Mileage: 39,006

The screen sometimes won’t work at all. Just get a black screen and the power button won’t turn it back on. Tried pressing all buttons and it wouldn’t turn on until I shut off the car and turned it back on.

Rearview camera displays black distorted image. Vehicle is available for inspection upon request. The sensors do not appear to work as designed, which coupled with the distorted image allows for accidental backing if not careful. The problem has been acknowledged by FORD via recalls on other model years, but not the 2020. Manufacturer will inspect for a fee. Police and insurance have not been involved as there has been no accident with my vehicle. No warning signs or lamps illuminated to advise of this problem at any time. The camera first started displaying the distorted image last week, 15 June 2023.

Vehicle has never had a trailer attached ever and randomly while driving the vehicle said trailer connected and disabled all safety features while I was driving. Then while driving it would say trailer disconnected and shortly after the trailer connected message would pop buck up and start all over again. This all happened on 1 drive without shutting off the vehicle and happened roughly 10 times throughout my drive. Vehicle currently has 18755 miles on it. The trailer pin connector port has never been opened and I have owned this car since day one.

Husband was driving us home. Vehicle lost power, car started slowing down. Had to pull over to side of road. Car would restart but continued to die and would not change gears. 3 occurred for several hours. Got car towed to dealer ship. The next day car started ok. This could have caused an accident and could have killed somebody. Car is currently at dealership. Have not been told what is wrong at this time. Only have towing paper work at this time. Just received a call they says it’s the fuel pump.

Have had issues from day one. Lane centering hugs middle line, back up camera is black at times, when in drive screen is blank, all tools on steering have went out including turn signals, cruse control, collision avoidance flashes when no one is in front of me, brakes due to collision avoidance malfunction etc. in November 2021 car was in park ( know that for sure it was in park and not moving as fed ex came for delivery and walked around back of car to get package before accident) and rolled to front pinning me and breaking pelvis and back. During this incident the safety failed in park, anti collie on failed, 9 days in hospital and months of rehab. Again coming back from doctor lost steering controls. 7 weeks in shop and many calls to dealer and ford motor they replaced main wiring harness stating to me in an email and in person this was the cause of all issues including the roll over. Just got car back on 6/17/22. Shall see if this fixes problem but I don’t even want to drive this car anymore! Total miles to date 17,000

On 11-16-2021 I put my 2020 Ford Edge in park, got out, and it rolled away. After I put the Edge in park, I opened my door and was moving a trash can, when the Edge rolled forward pinning me.

BACKUP CAMERA NOW DISTORTED.

Mileage: 3,800

REAR VIEW CAMERA FAILED ON MANY OCCASIONS WHILE DRIVING IN REVERSE IN SHOPPING STORE PARKING LOTS AND WHILE DRIVING IN REVERSE OUT OF DRIVEWAYS INTO PUBLIC STREETS. ON A FEW OCCASIONS REAR VIEW CAMERA FAILED TO DISPLAY MOTOR VEHICLES AND PEDESTRIANS. REPORTED ISSUE TO FORD DEALER SERVICE REPRESENTATIVE WHO STATED THERE WEREN'T RECALLS ON VEHICLE. HOWEVER, RECALL NOTICE WAS FOUND AS FOLLOWS: VEHICLE.HTTPS://WWW.NHTSA.GOV/VEHICLE/2020/FORD/EDGE/SUV/FWD#RECALLS400

Mileage: 3,200