2008 FORD ESCAPE HYBRID Electrical System Problems

APPROX. A YEAR AGO THE BRAKES STARTED FAILING. SUDDENLY YOU HAD TO PUMP THEM EXTRA HARD TO STOP. WARNING LIGHT APPEARED THAT TIRES NEED INFLATING. THEY DID NOT. THEN AN ABS WARNING LIGHT APPEARED. SUDDENLY THE BRAKES STARTED WORKING AGAIN, NO EXTRA PUMPING NEEDED. THEN AT HIGH SPEEDS THE WARNING LIGHT TURNED ON AND STEERING WHEEL SHOOK VIOLENTLY AND YOU COULDN'T GO ABOUT 60 MPH. AHHH! WHEN YOU HIT BRAKES THEY DIDN'T RESPOND OR A TERRIBLE GRINDING NOISE HAPPENED. LOOKED IT UP, COMMON IN THIS YEAR'S HYBRID THAT ABS BRAKES FAIL. ONLY HAD 150K ON IT. TOOK TO LOCAL FORD DEALER, THEY WANTED $7400 TO FIX. WHAT? "PROPRIETARY ABS BRAKES MUST BE REPLACED." THEY WOULDN'T TURN WARNING MESSAGE OFF COMPUTER OR DO ANYTHING LESS. WOULDN'T CHECK HOSES, CIRCUITS, OR PADS. JUST A FLAT "$7400" WITH NO EXPLANATION OTHER THAN ABS SYSTEM. WE FOUND OUT THROUGH COMPLAINT SITES ONLINE THAT OTHERS HAD THE SAME PROBLEMS. IT'S EXTREMELY HARROWING TO BE DRIVING AT HIGH SPEEDS AND HAVE THE CAR SUDDENLY START SHAKING AND THE BRAKES NOT WORK!!

Mileage: 150,000

THE REGEN BREAKS DISABLED LIGHT IS ALWAYS ON. THE BREAKS DO NOT WORK PROPERLY, IF AT ALL. NUMEROUS TIMES I HAVE BEEN UNABLE TO STOP ALMOST CAUSING AN ACCIDENT. THE BREAKS SOMETIMES LOCK ON AND THE VEHICLE WON'T MOVE AT ALL. UNABLE TO GO MORE THAN 40 MPH. IF YOU ATTEMPT, THE VEHICLE SHAKES AND THE BREAKS SMOKE. I TOOK IT TO FORD FOR DIAGNOSTIC AND THEY INFORMED ME IT IS A COMMON PROBLEM DUE TO THE THE BEAK SYSTEM AND THE HYBRID SYSTEM BEING INTEGRATED. THE PART BY ITSELF IS $4200 AND THE VEHICLE BLUE BOOKS FOR ABOUT $3000 AT THE MOST. THE VEHICLE WON'T START OR EVEN TURN OVER. THE BATTERY IS GOOD.

Mileage: 140,000

THE COMPUTER CHECKS THE BRAKES UPON START AND THE COMPUTER IS FALSELY DETECTING AN ERROR WITH THE HYDRAULIC BRAKE PUMP PERIODICALLY. IT CAN OCCUR 1 IN EVERY 50 STARTS TO SOMETIME 5 ATTEMPTS IN EVERY 1 GOOD START. THE COMPUTER IF IT SEES AN ERROR WILL DISABLE THE REGENERATIVE BRAKES AND THE VEHICLE WILL BRAKE SIGNIFICANTLY SLOWER AND LESS EFFICIENTLY WHEN IN ERROR MODE. THE COMPUTER GLITCH REQUIRES A TOTAL REPLACEMENT AND MUST BE REPROGRAMMED AT THE DEALER AT A COST OF $4 TO $5 THOUSAND. BASED ON THE THOUSANDS I SEE ONLINE WITH THE SAME ISSUE AND NATURE OF ISSUE (BRAKES AND SAFETY), I AM SURPRISED TO SEE A RECALL HAS NOT BEEN MANDATED. THE COST IS BEYOND REASONABLE AND I AM LEFT WITH DRIVING AN UNSAFE CAR.

Mileage: 60,000

TAKATA RECALL POWER STEERING STOPED WORKING VERY SUDDENLY. WHILE I WAS DOING DELIVERIES FOR MY WORK I PARKED THE CAR TURNED IT OFF AND WHEN I GOT BACK AFTER ABOUT 10 MIN. POWER STEERING DIDN'T WORK AND HASN'T WORKED EVER SINCE. THE ONLY THING THAT I NOTICED THAT DAY IS THAT EVERY TIME I TURNED THERE WAS A VERY SLIGHT SHAKE ON THE STEESRING WHEEL. I THOUGHT THAT WAS UNUSUAL BUT NEVER THOUGHT THAT 2 HOURS LATER THE POWER STEERING WOULD COMPLETELY FAIL. THANK GOD THIS HAPPENED WHEN THE VEHICLE WAS PARKED. I CHECKED FOR RECALLS AND NOTICED THAT THE FORD ESCAPE 08 HAS A RECALL ON THE POWER STEERING, I IMAGINE THERE WAS ENOUGH COMPLAINTS TO MAKE THE RECALL HAPPEN. HOWEVER, THERE ARE NOT AS MANY HYBRID MODELS AND I'M SURE THAT'S THE ONLY REASON WHY THERE'S NO RECALL FOR THIS SPECIFIC MODEL YET. BUT AS FAR AS I KNOW BOTH MODELS THE ESCAPE AND THE ESCAPE HYBRID ARE IDENTICAL IN MANY WAYS INCLUDING SOME PARTS IF NOT ALL PARTS OF THE POWER STEERING SYSTEM.

Mileage: 160,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE'S POWER BEGAN TO DECREASE AND THE VEHICLE EVENTUALLY CAME TO A STOP AND LOST ALL POWER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Mileage: 146,000

WHEN TURNING THE KEY TO START THE CAR, IT WILL NOT ENGAGE. HAVE TO KEEP PUSHING THE KEY IN HARDER AND HARDER TO GET THE KEY TO START. TAKES 20-30 TRIES TO GET THE CAR TO START. NOTHING IS WRONG WITH THE BATTERY AND IT APPEARS TO BE AN IGNITION PROBLEM. HAVE READ THAT MANY PEOPLE HAVE THIS SAME PROBLEM. STEERING WHEEL TURNS AND ONCE CAR DOES START IT'S FINE.

Mileage: 100,100

PENDING FAILURE OF THE HYDRAULIC BRAKE CONTROL UNIT. ABS, CHECK ENGINE AND SERVICE BRAKE LIGHTS WOULD COME ON AND GO OFF. WHEN LIGHTS ARE ON THE VEHICLE IS MORE DIFFICULT TO STOP. READING OTHER'S POSTS ONLINE, THIS SEEMS TO BE AN ISSUE THAT HAPPENS OFTEN. VEHICLE IS UNSAFE TO DRIVE ONCE FAILURE IS PRESENT. ONLY WAY TO FIX IS WITH A $4,500 PART THAT YOU HAVE TO GET NEW FROM FORD....

Mileage: 108,400

THE ABS AND BRAKE LIGHTS COME ON AND THE BRAKE REGENERATION DISABLED IS DISPLAYED ON DASH. WHEN THIS HAPPENS THERE IS A LOSS OF BRAKING POWER. THIS HAPPENS WHEN DRIVING. WHEN I RESEARCHED THIS I FOUND THIS IS A COMMON PROBLEM. IT CALLS FOR THE ECU TO BE REPLACED AND THE REPAIR IS $5,000. FORD NEEDS TO RECALL AND REPLACE THIS PART AS IT IS A SAFETY CONCERN DUE TO BRAKE FAILURE.

Mileage: 202,654

I WAS DRIVING ON THE INTERSTATE WITH MY 2 YEAR OLD AND 4 YEAR OLD IN THE CAR. I HAD BEEN DRIVING FOR ABOUT 45 MIN AT INTERSTATE SPEEDS, THEN SLOWED DOWN TO ABOUT 5-10 MILES PER HOUR DUE TO TRAFFIC. ALL OF A SUDDEN, WHILE SLOWLY MOVING IN TRAFFIC, A TONE SOUNDED, A RED TRIANGLE APPEARED ON THE DASH AND THE MESSAGE CENTER SHOWED 'STOP SAFELY NOW'. THE ENGINE TURNED OFF, SO THE CAR STALLED AND STOPPED ITSELF FOR ME WITH NO TIME TO REACT. I WAS STUCK IN THE MIDDLE LANE OF A 3 LANE INTERSTATE AND THE CAR WOULD NOT RESTART. IT JUST KEPT THE SAME MESSAGE 'STOP SAFELY NOW', WITH THE RED TRIANGLE DISPLAYED. EVENTUALLY A ROAD RANGER ASSISTED ME TO THE SIDE OF THE ROAD BY PUSHING MY DEAD CAR WHILE IN NEUTRAL. I LET THE CAR SIT AND COOL OFF OVER NIGHT AND THEN WAS ABLE TO RESTART IT IN THE MORNING WITH NO ISSUES AT ALL. AFTER READING ONLINE, THE FAILURE SOUNDS IDENTICAL TO OTHER FORD ESCAPE HYBRID PROBLEMS WITH THE FAILURE OF THE MOTOR ELECTRONICS COOLANT (MEC) PUMP. THERE WAS A RECALL THAT COVERED MY VEHICLE MODEL PRODUCTION YEAR MODEL AND LOCATION OF PRODUCTION, NHTSA RECALL NO. : 14V-526 MANUFACTURER RECALL NO. : 14S19. HOWEVER, AFTER INQUIRIES WITH NHSTA AND FORD, BOTH HAVE TOLD ME THAT MY VIN IS NOT COVERED UNDER THE RECALL. THERE IS NO EXPLANATION THAT EITHER ENTITY WILL PROVIDE AS TO WHY MY SPECIFIC VEHICLE, WITH THE SAME PRODUCTION DATE, LOCATION, AND MODEL AS THIS RECALL, DOES NOT FALL UNDER THIS RECALL. I WAS NEVER NOTIFIED OF ANY RECALLS WHEN THE RECALL WAS INITIATED EITHER, IF THIS HAD OCCURRED LESS THAN A MINUTE EARLIER, IT WOULD HAVE CAUSED A MAJOR ACCIDENT AND ONLY BY CHANCE IT OCCURRED WHEN TRAFFIC WAS MOVING SLOWER, LEAVING TIME FOR OTHER DRIVERS TO REACT TO MY STALLED VEHICLE IN THE MIDDLE OF THE INTERSTATE.

Mileage: 294,000

MULTIPLE EPISODES OF "STOP SAFELY NOW" (AFTER NEW ENGINE ($8000) WAS PUT IN 6/2014). AT TIME OF ENGINE REPLACEMENT, RECALL FOR POWER STEERING MODULE WAS COMPLETED. FAST FORWARD TO 3/2017.... MONDAY MORNING (8AM) NEW 'WRENCH' LIGHT GOES ON IN DASH. DROP KIDS AT DAYCARE AND WHEN I RESTART CAR (830AM) AND WENT TO BACK OUT OF THE DRIVEWAY - NO POWER STEERING!!! GOOD THING FORD TOOK CARE OF THAT RECALL BACK IN 2014...*SARCASM* NOW THEY SAY THAT THE ONLY WAY IT WOULD BE COVERED UNDER RECALL WAS IF LOSS OF POWER STEERING OCCURRED WITHIN 12 MONTHS OF RECALL BEING COMPLETED. THIS CAR HAS BEEN NOTHING BUT A HEADACHE AND 2 FORD DEALERSHIPS THAT DO NOT STAND BEHIND THE FORD NAME OR THEIR SERVICE!

Mileage: 180,000

ONE MORNING, NO PRIOR WARNING, OR ISSUES WITH BRAKES OR MECHANICAL SYSTEMS WHAT SO EVER, I START TO DRIVE TO WORK AND AFTER TURNING OUT OF MY NEIGHBORHOOD ONTO A MAJOR STREET MY BRAKE LIGHTS LIGHT UP AND AT THE NEXT STOP SIGN MY BRAKES DON'T WORK! I PRESSED ALL THE WAY DOWN AND ENDED UP USING THE EMERGENCY BRAKE NOT TO GO THROUGH THE STOP SIGN. SOMEONE COULD HAVE DIED FOR SURE, AND IT WAS A HEART STOPPING SCARE! I PULLED OVER AND WALKED BACK HOME. LOOKED UP ONLINE AND FOUND MANY COMPLAINTS ABOUT THIS VEHICLES BRAKES SUDDENLY GOING OUT AND THAT IT IS A $5K FIX!! I HAD THE ESCAPE TOWED BACK TO MY HOUSE. THE NEXT MORNING I WANTED TO TRY A FEW THINGS TO ELIMINATE CERTAIN PROBLEMS I FOUND ONLINE. NOW, THE KEYLESS ENTRY DOESN'T WORK, I MANUALLY OPEN THE DOOR, STICK THE KEY IN, NO LIGHTS, NO SOUND, NOTHING. I TURN THE KEY AND AGAIN ABSOLUTELY NOTHING. WE HOOK UP CABLES AND IT STARTS RIGHT AWAY AND EVERYTHING WORKS. NO BRAKE WARNING LIGHTS SO I TRY A SLOW DRIVE IN THE NEIGHBORHOOD, BRAKE LIGHTS GO ON AFTER ABOUT 1/2 A MILE AND THE BRAKES ARE VERY SOFT, HAVE TO DEPRESS TO THE FLOOR JUST TO SLOW DOWN FROM 15 MPH. I CALLED FORD AND THEY SAID JUST BRING IT IN FOR DIAGNOSIS, FOR $200/HR MINIMUM 2 HOURS JUST TO TELL ME WHAT'S WRONG WITH IT!! NO THANK YOU, $400 TO TELL ME IT'S A $5K PROBLEM WHEN THE CAR'S WORTH MAYBE $6K PRIVATE PARTY! SO I NOW HAVE A WORTHLESS HYBRID SITTING IN MY DRIVEWAY. DO NOT BUY A 2008 FORD ESCAPE HYBRID!!! READ ALL THE COMPLAINTS MAJOR SAFETY ISSUE - FORD HAS NOT RECALLED!! *TR

Mileage: 150,000

THE VEHICLE FAILED TO START AFTER THE KEY WAS INSERTED INTO THE IGNITION SWITCH. THE KEY HAS TO BE FORCED IN AND CRANKED OVER WITH CONSIDERABLE TORQUE.

Mileage: 70,000

CAR WONT START, THE (STOP SLOWLY NOW) APPEARS ON DASH SCREEN . IT ATTEMPTS TO START THEN IT IS KILLED, THEN THE STOP SLOWLY NOW WARNING COMES UP..IT HAS DONE THAT WHILE WE ARE DRIVING TO. WE HAVE REPLACES HYBRID COOLING PUMP WE WERE TOLD THAT IS THE PROBLEM. FIXED IT NOW IT IS WORST

Mileage: 121,000

ISSUE STARTED INTERMITTENTLY AND HAS INCREASED IN FREQUENCY OF FAILURE. THE PROBLEM WE ARE HAVING IS WITH STARTING THE CAR. THE KEY IS INSERTED AND TURNED, THE DASH INDICATORS TURN ON BUT THE ENGINE DOES NOT START. MULTIPLE ATTEMPTS ARE NEEDED TO START ENGINE. WE BROUGHT THE VEHICLE IN TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE ISSUE. THE ISSUE IS OCCURRING AT A RATE OF 9 OUT OF 10 ATTEMPTS AND IS CURRENTLY AN ISSUE WITH THE CAR.

Mileage: 120,000

AFTER APPROX. 10 MINUTES OF STOP AND GO DRIVING AT <5MPH A TONE SOUNDED, A RED TRIANGLE LIT, AND THE LED INDICATED "STOP SAFELY NOW." THE ENGINE DID NOT STALL, SHUT DOWN, OR GIVE ANY OTHER INDICATION OF A FAULT, THEREFORE I CONTINUED DRIVING AT <15MPH TO THE NEAREST PARKING LOT AND TURNED OFF THE ENGINE. AFTER I RETURNED SEVERAL HOURS LATER THE ENGINE STARTED NORMALLY WITH NO FAULT INDICATION, AND I WAS ABLE TO DRIVE HOME WITHOUT ANY FURTHER FAULT INDICATION. I READ ON THE WEB THAT THIS HAD OCCURRED WITH OTHER 2008 ESCAPE HYBRIDS AND WAS DUE TO A FAULTY HYBRID SYSTEM ELECTRONICS COOLING PUMP. ONE COMPLAINANT INDICATED THAT THE 2008 ESCAPE HYBRIDS HAD BEEN RECALLED FOR THIS ISSUE, BUT THE RECALL DOES NOT SHOW ON YOUR, OR ON FORD'S, DATABASE FOR THIS VEHICLE. HAS THIS BEEN REPORTED PREVIOUSLY, AND WAS THERE A RECALL?

Mileage: 90,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHEN THE KEY WAS PLACED IN THE IGNITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

IN 2012, I WAS DRIVING ON FREEWAY AT APPROX 70MPH WHEN I HEARD THE WARNING SOUND AND RED LIGHT WARNING ME TO "STOP SAFELY NOW." I HAD TO CROSS FOUR LANES OF TRAFFIC AND BARELY GOT TO THE SHOULDER BEFORE THE POWER SHUT DOWN COMPLETELY. I WAITED AND IT RESTARTED, BUT IT DID IT TWO MORE TIMES BEFORE I REACHED MY DESTINATION. I CALLED AND TOOK MY VEHICLE FOR REPAIR, WHICH WAS DETERMINED TO BE THE COOLANT PUMP (COST $1010.96). THE NEXT YEAR A RECALL FOR THIS ISSUE OCCURRED AND I WAS REFUNDED THE COST FOR REPAIR. TODAY, 2015, THE SAME ISSUE OCCURRED. THIS TIME I HAD JUST PULLED OFF FROM A TRAFFIC LIGHT MAKING A U-TURN, SO TRAVELING MAYBE 10 MPH WHEN I GOT THE SAME SOUND AND WARNING RED LIGHT AS I FELT THE ENGINE LOSING POWER. I GOT THROUGH THE BUSY INTERSECTION AND SAFELY TO THE SHOULDER. I IMMEDIATELY DROVE THE VEHICLE TO THE DEALERSHIP. THIS TIME I WAS TOLD THE ISSUE WAS THE THROTTLE BODY. IT WAS CLEANED AND REPROGRAMMED (COST $369.15; I WAS TOLD MY VEHICLE IS NOT IN THE VIN# GROUP). WHILE THE COSTS HAVE BEEN HIGH FINANCIALLY, WE ARE MOSTLY CONCERNED ABOUT THE POTENTIAL COSTS FROM HAVING THE VEHICLE SUDDENLY LOSE POWER AND SHUT DOWN. BOTH TIMES I HAVE BEEN VERY LUCKY TO AVOID CRASHES. SAME SYMPTOMS, DIFFERENT DIAGNOSES; CONCERNED ABOUT WHAT MIGHT HAPPEN NEXT.

Mileage: 105,200

OVER TIME MY VEHICLE HAS GOTTEN HARDER AND HARDER TO START. NOW I HAVE TO PRESS THE KEYS IN TURN TO HAVE THE VEHICLE START. AFTER SOME RESEARCH I FOUND SEVERAL USERS HAVE THE SAME EXACT PROBLEM. (HTTPS://YOUTU.BE/BV8TDCF83VC) IT APPEARS TO BE AN ISSUE WITH PLASTIC CLIPS USED TO HOLD THE IGNITION SWITCH IN PLACE. THE MECHANIC IN THE VIDEO STATES THAT IT'S THE ROD THAT ENGAGES THE SWITCH, IT BECOMES LOOSE AND REQUIRES YOU TO PUSH THE KEY IN TO START THE VEHICLE. THIS IS POOR DESIGN BY FORD AND PLACES THE ONUS ON THE CUSTOMER TO FIX IT. *TR

Mileage: 135,000

TL*THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN VERY HOT WEATHER, THE BATTERY WOULD OVERHEAT AND A MESSAGE TO PROCEED WITH CAUTION WOULD DISPLAY BEFORE THE VEHICLE WOULD COMPLETELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THEY BATTERY PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CODE IDENTIFYING THE FAILURE WAS NOT AVAILABLE FROM THE COMPUTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

I WAS DRIVING DOWN THE HIGHWAY AND THE VEHICLE ABRUPTLY LOST POWER, A TRIANGLE WITH AN EXCLAMATION POINT CAME ON IN THE DASHBOARD AND THE DATA SYSTEM SAID "STOP SAFELY NOW". THIS HAPPENED MULTIPLE TIMES DURING THE SAME DRIVE. THE DEALERSHIP REPLACED THE MEC PUMP. ABOUT ONE YEAR LATER THE SAME ISSUE BEGAN OCCURRING MULTIPLES TIMES PER DAY UNTIL I WAS ABLE TO GET IT TO A DEALERSHIP. THEY REPLACED THE THROTTLE BODY, THE ISSUE OCCURRED AGAIN. THEY REPLACED THE TRANSMISSION, THE ISSUE OCCURRED AGAIN. IT IS NOW AT THE FORD DEALERSHIP GETTING DIAGNOSED YET AGAIN. THIS IS A VERY SERIOUS SAFETY ISSUE AND MUST BE RESOLVED. *TR

Mileage: 50,000

THE ELECTRONIC COOLANT PUMP IS KNOWN PROBLEM AND FORD IS FINALLY SUPPOSED TO BE FIXING THIS THROUGH A RECALL OCTOBER 2014. (HTTP://WWW.GREENCARREPORTS.COM/NEWS/1094407_2005-2008-FORD-ESCAPE-HYBRID-RECALLED-ALSO-MERCURY-MARINER-HYBRIDS). DRIVING IN NEW MEXICO ON A FAMILY VACATION, THE CAR SUDDENLY SAYS TO STOP SAFELY NOW WARNING COMES UP. MIND YOU THAT WE ARE IN THE MIDDLE OF NO WHERE AND IT'S OVER ONE HUNDRED DEGREES WITH TWO SMALL CHILDREN IN THE CAR. SOMEHOW, WE BARELY MAKE IT INTO LAS CRUCES, NM ABOUT AN HOUR LATER. SO, AFTER WAITING A FEW HOURS THEY TELL US THAT THEIR HYBRID TECH ISN'T THERE AND IS ON VACATION. REALLY? IT TOOK A FEW HOURS TO FIGURE OUT THAT HE WASN'T THERE? ANYWAY, THEY SUGGESTED TO TRY AND CONTINUE ON TO PHOENIX, AZ WHERE THEY WOULD KNOW WHAT TO DO. SO, WE TRY HEADING OUT, BUT THE CAR GOES OUT AGAIN AS SOON AS WE GET ON THE FREEWAY. SO, WE DO THE PULL OVER AND RESTART THING ABOUT TWENTY TIMES UNTIL WE MAKE IT BACK TO THE LAS CRUCES DEALERSHIP. WE HAD TO STAY IN LAS CRUCES FOR A WEEK, COSTING US THOUSANDS OF DOLLARS IN WHAT WE NOW CALL THE ADVENTURE OF A LIFETIME. THIS HAS RECENTLY HAPPENED AGAIN WITH OUR ESCAPE, AND THEY WANT TO CHARGE US AGAIN TO FIX THIS. FORD NEEDS TO GET IT'S ACT TOGETHER, OR I WILL NOT BE PURCHASING FROM THEM AGAIN. *TR

Mileage: 60,134

ENGINE DIED MULTIPLE TIMES IN A PARKING LOT. CAR HAD BEEN IDLING AND HAD RECENTLY BEEN DRIVEN OVER THIRTY MILES ON THE HIGHWAY AND THE AMBIENT TEMPERATURE WAS OVER 90 DEG F. HAD THE CAR TOWED HOME BECAUSE THE DEALER SERVICE DEPT WAS CLOSED. THE NEXT DAY THE DEALER WAS UNABLE TO REPRODUCE THE PROBLEM AND NO DTC FOUND IN ECM. PAID THE DEALER FOR DIAGNOSTIC TIME AND PICKED UP UP THE CAR. ONE WEEK LATER, THE CAR DIED AGAIN WHILE DRIVING AT ABOUT 10-20 MPH. DASHBOARD DISPLAY SAID TO PULL OVER AND PARK SAFELY. AFTER WAITING FOR 30 MINUTES FOR THE ENGINE TO COOL, WE WERE ABLE TO DRIVE THE THREE MILES HOME. THE NEXT DAY AT THE DEALER, NO DTC FOUND IN THE ECM, BUT THE DEALER SAID THAT THE SYMPTOMS POINTED TO A THROTTLE BODY PROBLEM. THEY WERE UNABLE TO RECALIBRATE THE THROTTLE BODY, SO THEY ASKED US TO APPROVE PAYING FOR A THROTTLE BODY CLEANING, WHICH WE DID. THIS SEEMS TO INDICATE THAT THE HYBRID SYSTEM DIRECTS THE ENGINE TO SHUT OFF WHENEVER IT DETECTS A SENSOR PROBLEM THAT IT CAN NOT RESOLVE. MOST CARS WOULD PRODUCE A CEL ILLUMINATED ON THE DASH AND SET A LIMP HOME MODE. THE ESCAPE HYBRID SEEMS TO JUST SHUT OFF AND LET YOU HOPE FOR THE BEST. THIS MAY SEEM LIKE AN IRRATIONAL RESPONSE TO A MODEST PROBLEM, BUT THESE WERE THE SAME THINGS THAT HAPPENED BEFORE WHEN THE PROBLEM WAS DIAGNOSED AS A PUMP PROBLEM FOR THE ELECTRONICS, WHICH IS NOW A SAFETY RECALL FOR 2005-2008 ESCAPE HYBRIDS. TO COMPOUND THE PROBLEM, THE DEALER DID NOT OFFER TO REFUND OUR PREVIOUS PAYMENT FOR THE PUMP REPLACEMENT. I HAD TO ASK FOR IT AND AM NOW WAITING FOR THEM TO GIVE ME A REFUND, EVEN THOUGH THE FORD WEBSITE CLEARLY STATES THAT THEY SHOULD EXPEDITE REFUNDS FOR PRIOR WORK DONE ONCE A RECALL IS STARTED. UNHAPPY ON MULTIPLE LEVELS. *TR

Mileage: 105,800

CURRENTLY FORD HAS A RECALL (14S19). THE COOLANT PUMP MAY MALFUNCTION, WHICH CAN CAUSE THE HYBRID ELECTRONICS SYSTEMS TO OVERHEAT AND POSSIBLY LEAD TO MORE SERIOUS PROBLEMS. "WHEN THE HYBRID ELECTRONICS SYSTEM GETS TOO HOT IT WILL SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH," ACCORDING TO FORD'S FILING WITH NHTSA. MY VEHICLE HAS THIS PROBLEM. IT HAS HAPPENED SEVERAL TIMES, AND I HAVE ALREADY NOTIFIED THIS AGENCY. ONCE AGAIN, ON SEPTEMBER 5, 2014, I WAS DRIVING IN MARYLAND, NEAR DC, IN RUSH HOUR TRAFFIC, AND I LOST ALL POWER. IT IS REALLY HORRIBLE LOSING ALL POWER WHEN YOU ARE IN THE LEFT MOST LANE (NO LEFT SHOULDER), AND LOSE ALL POWER. SEVERAL CARS ALMOST HIT US...AGAIN. I DON'T CARE IF MY HYBRID SYSTEM IS OVERHEATING. I WOULD RATHER DESTROY THE BATTERIES THAN ALL OF A SUDDEN LOSING ALL POWER IN DC RUSH HOUR. *TR

Mileage: 122,500

AT APPROXIMATELY 8:00 AM ON THE ABOVE DATE, I WAS TRAVELING NORTH ON INTERSTATE 75 FROM CINCINNATI TOWARD TOLEDO AT AROUND 70 MPH. WITHOUT ANY WARNING WHATSOEVER, THE VEHICLE COMPLETELY SHUT DOWN AND THE COMPUTER ADVISED I SHOULD PULL OFF IMMEDIATELY TO SAFETY. WHEN THE ESCAPE CAME TO A STOP, I TURNED THE KEY OFF AND THEN WAS ABLE TO RESTART THE ENGINE. AFTER TRAVELING LESS THAN TWO MILES, THE SAME THING HAPPENED. THIS TIME I WAS ABLE TO LIMP OFF AN EXIT RAMP TO A SIDE STREET WHERE THE VEHICLE SEEMED TO BE ABLE TO RUN A BIT LONGER BEFORE CUTTING OFF HOWEVER, THE ENGINE DYING HAPPENED AT LEAST ANOTHER HALF DOZEN TIMES BEFORE I WAS ABLE TO MAKE IT TO AN ENTERPRISE RENTAL CAR LOCATION NORTH OF DAYTON. FROM THERE, I STOPPED BY THE NEAREST FORD DEALERSHIP (BEAU TOWNSEND FORD) AND THEY WERE ABLE TO RETRIEVE THE VEHICLE FROM THE ENTERPRISE PARKING LOT. THE DEALERSHIP WAS NOT ABLE TO LOOK AT THE VEHICLE UNTIL SEVERAL DAYS LATER ON 6/19/14 HOWEVER, AT THAT TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTIVE / SHORTED-OUT MOTOR ELECTRIC COOLING SYSTEM PUMP. THE PART WAS ORDERED AND REPLACED THE FOLLOWING DAY HOWEVER, INCLUDING TOWING AND THE NECESSITY OF RENTING A VEHICLES (I WAS ON A BUSINESS TRIP), THE INCIDENT ENDED UP COSTING ME CLOSE TO $1,000. FROM WHAT I UNDERSTAND, FORD WAS AWARE OF THIS DEFECTIVE PART AT THE TIME OF MANUFACTURING AND DID NOTHING TO PREVENT IT FROM BEING INSTALLED ON TENS OF THOUSANDS OF VEHICLES. THERE ARE HUNDREDS OF COMPLAINTS ON FILE REGARDING THIS PART AS WELL AS A CLASS ACTION LAW SUIT WHICH WAS FILED IN THE STATE OF CALIFORNIA. LET'S HOPE THAT FORD FINALLY STEPS UP TO THE PLATE AND ADMITS THEIR GRAVE ERROR IN JUDGMENT BEFORE SOMEBODY GETS KILLED BECAUSE OF THIS FAULTY PART. THOSE OF US WHO HAVE HAD TO INCUR EXPENSES DUE TO THE MALFUNCTION SHOULD BE FULL REIMBURSED BY FORD. *TR

Mileage: 105,420

AS WE WERE DRIVING, A "HAZARD" LIGHT COME ON THE DASH, THE ENGINE SHUT COMPLETELY OFF, AND A MESSAGE, "STOP CAR SAFELY," ALSO APPEARED ON THE DASH. WE DID SO, AND TURNED OFF THE CAR AND TURNED IT BACK ON. CAR DROVE FINE FOR ABOUT 5 MINUTES AND THE SAME THING HAPPENED. WE DID THIS FOR ABOUT AN HOUR OR SO TO GET HOME. HAD WE BEEN ON A BUSY INTERSTATE. A SUDDEN ENGINE SHUT OFF COULD HAVE BEEN VERY DANGEROUS. WE TOOK THE CAR TO THE DEALERSHIP AND WERE INFORMED THAT THE ELECTRIC BATTERY HAD OVERHEATED BECAUSE THE WATER PUMP WAS NOT WORKING. I HAVE COME ACROSS SIMILAR COMPLAINTS WHILE LOOKING INTO MY SITUATION. SOME EXAMPLES: HTTP://REPAIRPAL.COM/COOLANT-PUMP-ON-HYBRID-MAY-FAIL-AND-CAUSE-CELENGINE-SHUTDOWN-562. *TR

Mileage: 68,000

THE ELECTRIC COOLING PUMP FAILS CAUSING THE MOTOR TO SHUT DOWN. THIS IS A KNOWN PROBLEM BY FORD AND THERE IS A SERVICE BULLETIN ON THIS PROBLEM. FORD NEED TO RECALL THIS ITEM. *TR

Mileage: 143,301

ELECTRICAL SYSTEM IN MY FORD ESCAPE HYBRID 2008 SHUT DOWN WHILE DRIVING AT HIGH SPEED (INDICATOR WITH A TRIANGLE SHAPE AND AN ADMIRATION SIGN INSIDE). THE "STOP SAFELY NOW" SIGN WAS DISPLAYED AT THE SAME TIME. I COULD NOT ACCELERATE ANYMORE, THUS LOSING FULL CONTROL OF THE CAR. I PULLED OVER TO THE SHOULDER, TURNED THE ENGINE OFF AND TURNED ENGINE BACK ON. ONCE I TURN THE CAR OFF, IT WILL DRIVE AND THEN REPEAT. INITIALLY IT ONLY HAPPENED ON THE FREEWAY BUT NOW IT HAPPENS WHILE DRIVING AT REGULAR SPEEDS (25MPH). THE FIRST DEALER I TOOK IT TO TOLD ME TO REPLACE THE ENGINE COOLANT PUMP, I DID STILL THE SAME PROBLEM; I TOOK IT TO ANOTHER FORD DEALER WHO SAID I NEEDED TO REPLACE THE FILTER TO THE COOLANT PUMP, I DID STILL THE SAME PROBLEM. TODAY I WAS TOLD THAT THE THROTTLE BODY WAS BAD SO I REPLACED THIS, STILL THE SAME PROBLEM!!!! THIS IS A VERY DANGEROUS SITUATION WITH NOSOLUTION. FORD, PLEASE RECALL THE MODELS IMPACTED AND FIX THIS ISSUE AS SOON AS POSSIBLE BEFORE PEOPLE GET KILLED. *TR

Mileage: 97,000

FOR THE LAST MONTH OR SO, MY CAR HAS RANDOMLY STALLED, IN THE MIDDLE OF DRIVING. THE "PULL OVER SAFELY" LIGHT WOULD LIGHT UP, AND THE ENTIRE CAR WOULD SHUT DOWN. I TOOK IT TO THE DEALER, AND THEY SAID THAT I NEED TO REPLACE MY ELECTRONIC THROTTLE BECAUSE IT IS SHUTTING DOWN. AFTER RESEARCHING, I HAVE DISCOVERED THIS IS A COMMON PROBLEM AND I WOULD LIKE TO URGE FORD TO RECALL THE PART AND ACCEPT RESPONSIBILITY FOR SELLING DEFECTIVE CARS. *TR

Mileage: 82,000

SEVERAL TIMES SINCE BUYING MY CAR IN NOV 2013 MY STEERING WHEEL HAS LOCKED UP ON ME SO THAT IT IS EXTREMELY DIFFICULT TO TURN THE WHEEL, TYPICALLY WHEN TURNING A CORNER, ALMOST CAUSING ACCIDENTS. I HAVE BEEN VERY LUCKY THAT THERE WERE NO OTHER VEHICLES AROUND SINCE I WAS UNABLE TO PULL COMPLETELY OVER IN ONE CASE AND I WAS UNABLE TO COMPLETE THE TURN IN MY OWN LANE IN ANOTHER. I AM VERY WORRIED THAT THIS WILL HAPPEN IN TRAFFIC AND MYSELF AND OTHERS COULD BE INJURED OR EVEN KILLED. AND NEITHER FORD OR WARRANTY COMPANY IS WILLING TO REPAIR/REPLACE. *TR

Mileage: 79,124

MULTIPLE INCIDENTS OF THE VEHICLE SHUTTING DOWN OCCURRED ON 3/8/2014 BEGINNING WHILE TRAVELLING ALONG A 2-LANE HIGHWAY (CA-74 AROUND IDYLLWILD AREA) AT APPROXIMATELY 10:30 P.M. VEHICLE DISPLAYED RED TRIANGLE ICON WITH EXCLAMATION POINT INSIDE THE TRIANGLE AND WORDS IN RED "STOP SAFELY NOW", AT WHICH POINT POWER TO THE ENGINE WAS DISABLED ALTHOUGH POWER STEERING APPEARED TO STILL BE ACTIVE. I THEN PULLED OVER AT A TURN-OUT (LUCKILY ONE WAS NEARBY SINCE I WAS GOING UPHILL AND LOSING SPEED QUICKLY). I PROCEEDED TO TURN THE IGNITION TO THE OFF POSITION AND WITHIN MINUTES RE-STARTED WITHOUT FURTHER INCIDENT UNTIL APPROXIMATELY MIDNIGHT AT WHICH POINT I WAS TRAVELLING ALONG A MAJOR FREEWAY IN SAN DIEGO I-15 SOUTHBOUND AT A SPEED OF 65-70 MPH. AT THIS POINT THE VEHICLE BECAME DISABLED AFTER DISPLAYING THE RED ICON AND WORDS DESCRIBED ABOVE. THIS HAPPENED AGAIN 4 SEPARATE TIMES. THESE 4 INCIDENTS OCCURRED WITHIN A 6 MILE STRETCH OF EACH OTHER AND WITHIN A 20 MINUTE WINDOW. THERE WAS NO OTHER INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE - NO SYSTEM NOTICE OF OVERHEATING, FAULTY ELECTRICAL, ETC. *TR

Mileage: 85,803

THIS WEEK THE NEWS HAD STORIES ABOUT GENERAL MOTORS RECALLING SEVERAL CARS BECAUSE THE IGNITION CAN SUDDENLY TURN OFF CAUSING THE CAR TO LOSE POWER WHILE DRIVING. THERE WERE EVEN DEATHS DUE TO BAD ACCIDENTS AS A RESULT OF THE IGNITION FAILURE AND CAR LOSING POWER. THIS REMINDED ME OF AN INCIDENT THAT HAPPENED TO ME WHICH WAS SIMILAR. I WAS DRIVING MY 2008 FORD ESCAPE HYBRID LAST DECEMBER, ON I-280 IN SAN FRANCISCO DURING RUSH HOUR AT 65 MPH, WHEN SUDDENLY THE DASH BEEPED AT ME, FLASHED THE CHECK ENGINE LIGHT, DISPLAYED A MESSAGE TO PULL OVER SAFELY, AND THE ENGINE HAD NO POWER! I SUDDENLY FOUND MYSELF IN HEAVY TRAFFIC, MIDDLE LANE OF THE FREEWAY AND NO POWER TO SAFELY PULL OVER. I WAS LOSING SPEED AND SLOWED TO WHERE I CUT BETWEEN OTHER CARS AND OVER TO THE SHOULDER. I'M SURE I CUT SOMEONE OFF IN THE PROCESS. LUCKILY THERE WAS NOT A HORRIBLE ACCIDENT. THERE COULD HAVE EASILY BEEN AN ACCIDENT. THE SAME THING HAPPENED THREE MORE TIMES IN THE NEXT FEW DAYS BEFORE I TOOK THE CAR TO THE DEALER TO BE FIXED. THEY INDICATED THAT THIS IS A COMMON PROBLEM OF WHICH THEY ARE AWARE. THE FORD DEALER DIAGNOSED IT WITH CODE P1A0D, WHICH WAS A BAD COOLANT PUMP FOR THE ELECTRIC GENERATOR. I DID SOME RESEARCH AND FOUND THAT MANY OTHER FORD ESCAPE OWNERS HAVE EXPERIENCED THE SAME SITUATION AS I DID WHERE THE VEHICLE LOST POWER WHILE AT HIGH SPEED AND PUT THEM INTO A DANGEROUS SITUATION. A SIMPLE GOOGLE SEARCH ON THIS FINDS SEVERAL BLOG REPORTS OF PEOPLE WITH SIMILAR SITUATIONS. FORD HAS YET TO ISSUE A RECALL ON THIS, BUT I HAVE FOUND THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD: MACDONALD V. FORD, CASE NO. 3:13-CV-02988, IN THE US DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA. *TR

Mileage: 85,000

WHILE TRAVELING AT INTERSTATE SPEEDS (65 -70 MPH) IN THE MIDDLE LANE, MY 2008 FORD ESCAPE HYBRID HAD A SUDDEN LOSS OF POWER WITH A RED TRIANGLE EXCLAMATION MARK INDICATOR LIGHT IN THE DRIVER MESSAGE CENTER READING 'STOP VEHICLE SAFELY', HAD TO COAST TO THE SIDE OF THE INTERSTATE WHICH WAS VERY DANGEROUS, THIS SUDDEN LOSS OF POWER INCIDENT ALMOST ENDED IN ME BEING REAR ENDED AND THEN IN A COLLISION AS I TRIED TO CROSS OVER TO THE EMERGENCY LANE. COULD YOU PLEASE INVESTIGATE THIS. I WILL BE TAKING MY CAR INTO THE SHOP TOMORROW TO SEE WHAT THEY SAY. I SEE ON THE INTERNET THAT MANY OTHER FORD ESCAPE OWNERS HAVE HAD THIS SAME THING HAPPEN TO THEM. *TR

Mileage: 81,985

ELECTRICAL SYSTEM IN MY FORD ESCAPE HYBRID 2008 SHUT DOWN WHILE DRIVING AT HIGH SPEED (INDICATOR WITH A TRIANGLE SHAPE AND AN ADMIRATION SIGN INSIDE). THE "STOP SAFELY NOW" SIGN WAS DISPLAYED AT THE SAME TIME. I COULD NOT ACCELERATE ANYMORE, THUS LOSING FULL CONTROL OF THE CAR. I PULLED OVER TO THE SHOULDER, TURNED THE ENGINE OFF AND TURNED ENGINE BACK ON. THE PROBLEM REPEATED FIVE TIMES. I WAS FINALLY ABLE TO MAKE IT HOME. THIS IS A VERY DANGEROUS SITUATION. WHILE DOING RESEARCH ON THE INTERNET I FOUND THAT THIS IS A KNOWN ISSUE RELATED TO THE COOLANT PUMP SYSTEM. FORD, PLEASE RECALL THE MODELS IMPACTED AND FIX THIS ISSUE AS SOON AS POSSIBLE BEFORE PEOPLE GET KILLED. *TR

Mileage: 87,000

IT WAS THURSDAY, OCTOBER 17, 2013. THE AMBIENT AIR TEMPERATURE WAS ABOUT 62 DEGREES. IT WAS SUNNY. THE STREETS WERE DRY. I WAS DRIVING SOUTH FROM AUSTIN TO NEW BRAUNFELS, TEXAS ON I-35 AT APPROXIMATELY 7:15 A.M. I HAD THE SPEED CONTROL SET FOR 55 M.P.H. AS I WAS LEAVING SAN MARCOS, AN ALARM TONE SOUNDED, AND THE DASH BOARD DISPLAY SHOWED "STOP SAFELY NOW" AND THE ENGINE SHUT OFF. I WAS ABLE TO MOVE TO THE SHOULDER USING BATTERY POWER ONLY AT LESS THAN 20 MILES AN HOUR, CAUSING ISSUES WITH OTHER TRAFFIC ON THE INTERSTATE, WITH MANY OF THE OTHER DRIVERS ANXIOUS TO GET TO WORK. I STOPPED THE CAR, AND WHEN IT WAS SAFE TO DO SO, EXITED THE VEHICLE AND DID A PERIMETER SCAN FOR ISSUES. NONE WERE DETECTED. I OPENED THE HOOD AND CHECKED FOR UNTOWARD ISSUES. THERE WAS NO SMOKE. THE ENGINE WASN'T OVERLY HOT. OIL WAS FULL TO THE APPROPRIATE MARK. THE VEHICLE HAD BEEN SERVICED BY THE DEALERSHIP WHO SOLD THE VEHICLE TO ME ABOUT 1790 MILES PRIOR TO THIS INCIDENT, AND A FULL DIAGNOSTIC WAS PERFORMED WITHOUT ANY ISSUES DETECTED. AFTER COMPLETING THIS CHECK, I RESTARTED THE CAR AND DROVE FOR ANOTHER 20 OR SO MILES WHEN THE ALARM AND DISPLAY REPEATED AS ABOVE. AGAIN THERE WERE NO ISSUES. I RESTARTED THE VEHICLE AFTER ABOUT THREE MINUTES AND WAS ABLE TO COMPLETE THE 75 MILE COMMUTE. THE RETURN TRIP HAD NO ISSUES. SINCE THE VEHICLE SHUT DOWN COMPLETELY WITHOUT WARNING IN FAST-MOVING TRAFFIC, THIS IS A CATASTROPHIC FAILURE. INFORMATION FROM THE INTERNET INDICATES THAT FORD HAS HAD THIS ISSUE SINCE THE FIRST ESCAPE HYBRIDS WERE ON THE ROAD, AND THERE APPEARS TO BE NO DEFINITIVE PROBLEM OR CORRECTION. I REQUEST THAT THE NHTSA EXAMINE THIS TO DETERMINE IF A RECALL SHOULD BE PERFORMED BEFORE SOMEONE IS KILLED BECAUSE OF A FAULTY ALARM THAT SHUTS THE VEHICLE DOWN COMPLETELY WITHOUT WARNING. *TR

Mileage: 92,827

FAILURE OF THE ELECTRONIC WATER PUMP FOR THE HYBRID SYSTEM CAUSES THE IMMEDIATE SHUTDOWN OF THE VEHICLE LEAVING DRIVER NO POWER TO MOVE TO A SAFE AREA. THERE IS NO WARNING BUT JUST AN IMMEDIATE ELECTRICAL SHUTOFF UNTIL DRIVER CAN MOVE TO THE SHOULDER AND RESTART THE VEHICLE. THIS OCCURRED TWICE AND LEFT US IN VERY DANGEROUS SITUATIONS BEFORE I HAD THE CAR REPAIRED. FORD WOULD NOT REPLACE THE PART CLAIMING IT IS NOT COVERED UNDER THEIR HYBRID WARRANTY ALTHOUGH THE PART IS INTEGRAL TO THE HYBRID SYSTEM. PART SHOULD BE RECALLED BEFORE FATALITIES OCCUR. *TR

Mileage: 62,500

WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEED ON A SUMMER NIGHT AT AROUND 9:00 PM, THE CAR'S ENGINE SUDDENLY STOPPED, A RED WARNING TRIANGLE LIGHT CAME ON, AND THE DASH MESSAGE SCREEN SAID, "STOP SAFELY NOW." I PULLED THE CAR TO THE SIDE OF THE ROAD, TURNED IT OFF, AND WAS ABLE TO RESUME DRIVING AFTER A FEW MINUTES. ON 5 SEPARATE TRIPS SUBSEQUENTLY, THIS SUDDEN LOSS OF ENGINE POWER HAS HAPPENED, OFTEN IN HEAVY TRAFFIC WHERE PULLING TO THE SIDE OF THE ROAD WAS VERY DIFFICULT AND DANGEROUS. THE FAILURE OFTEN HAPPENS MULTIPLE TIMES ON THE SAME TRIP. EACH TIME THE FAILURE HAS HAPPENED HAS BEEN IN THE SUMMER AND IN THE LATE AFTERNOON OR EVENING. EACH TIME THE CAR CAN BE RESTARTED ONCE PULLED TO THE SIDE OF THE ROAD AND TURNED OFF. *TR

Mileage: 34,000

SAME THING THAT HAS BEEN HAPPENING. I HAVE PHOTOS FOR EACH INCIDENT. ABS LIGHTS, CHECK BRAKES LIGHT. AND E-BRAKE LIGHTS LIGHT UP. REGEN BRAKES DISENGAGED. I HAVE SPOKEN WITH [XXX] AT FUTURE FORD HE ASKED ME TO BRING IT IN THE NEXT TIME IT DOES IT, DURING BUSINESS HOURS SINCE THERE ARE NO OPTIONS FOR AFTER HOURS. I GET OFF WORK AT 5PM AND PICK UP MY KIDS AND BY THE TIME THAT IS DONE THERE IS NOT TIME TO MAKE IT BACK TO DEALER. I AM MAKING ARRANGEMENTS TO HAVE SOMEONE ELSE PICK UP KIDS SO WHEN IT HAPPENS AGAIN TOMORROW I CAN GO STRAIGHT TO DEALERSHIP AFTER WORK OR ON MY LUNCH. I ALSO PLAN ON HAVING THEM CHECK THE TONE RINGS. FORD MOTOR COMPANY SAYS THEY ARE UNABLE TO HELP, BUT HAVE STILL NOT ADDRESSED MY CONCERNS ABOUT THE NUMBER OF COMPLAINTS OTHERS HAVE HAD REGARDING SIMILAR ISSUES. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 88,886

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF A RED TRIANGLE ON THE INSTRUMENT PANEL WARNING THE CONTACT TO PULL OVER. THE CONTACT LATER TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE MOTOR ELECTRONIC COOLANT SYSTEM FAILED AND CAUSED THE FAILURE. THE DEALER STATED THAT THIS WAS KNOWN ISSUE THAT THE MANUFACTURER HAD NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 62,000. *TR

Mileage: 62,000

I LEFT WORK. PICKED UP DAUGHTER. CHECK BRAKE SYSTEM, ABS, AND EMERGENCY BRAKE LIGHTS CAME ON @ 530PM. DROVE TO PICK UP BOYS FROM SUMMER PROGRAM. GET IN CAR. LIGHTS OFF. 553PM. PUT CAR IN REVERSE. SAME LIGHTS REAPPEAR. 555PM. REGEN BRAKES DISABLED. TAKES PEDAL TO FLOOR TO STOP AND FEEL PRESSURE OF BRAKES. CAR FEELS LIKE IT IS IN NEUTRAL AND ROLLING BACK ON INCLINE UNLESS BRAKES ARE ALL THE WAY APPLIED. TALKED TO [XXX] AT DEALERSHIP EARLIER. SAID TO BRING IN WHEN LIGHTS WERE ON, DURING BUSINESS HOURS. SAID THAT FORD WAS UNABLE TO HELP DUE TO NO WARRANTY. SAID IT SOUNDED LIKE HCU UNIT. I ASKED WHY THIS WASN'T MENTIONED AT MY INSPECTION A WEEK AGO. HE SAID IT APPEARS TO BE WORKING FINE WHEN THEY LOOK AT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 88,885

DURING A 300 MILE TRIP, THE FEH "STOP SAFELY NOW" WARNING CAME ON AND CAR SHUT DOWN. WE WERE ON A BUSY LA HIGHWAY AT THE TIME. WE WERE ABLE TO GET IT OFF THE HIGHWAY, READ UP ON THAT WARNING SYMBOL AND RESTARTED CAR WITHOUT ANOTHER INCIDENT THEN. 25 DAYS LATER, DRIVING THE CAR ON 45 MINUTE TRIP, 'STOP SAFELY NOW' LIGHT CAME ON REPEATEDLY. HAD TO PULL OVER SEVERAL TIMES, WAIT A FEW MINUTES AND RESTART CAR. AGAIN THIS WAS HIGHWAY DRIVING IN HEAVY TRAFFIC. THIS WAS VERY DANGEROUS SITUATION AND NO CAR SHOULD JUST SHUT DOWN WHILE YOU'RE DRIVING. *TR

Mileage: 54,093

WHILE DRIVING AT A NORMAL SPEED, THE ELECTRICAL PANEL HAS STARTED DISPLAYING "STOP SAFELY NOW" AND THE ENGINE SHUTS DOWN. THIS WAS HAPPENING SPORADICALLY BUT HAS SINCE STARTED HAPPENING MORE CONSISTENTLY. IT HAPPENED WHILE TRAVELING ON THE HIGHWAY ON 3/22/2013, WHICH IS A VERY SERIOUS SAFETY CONCERN WHEN A VEHICLE SHUTS DOWN IN THE MIDDLE OF A BUSY HIGHWAY. ONCE I PULL OVER AND RESTART THE CAR, EVERYTHING APPEARS NORMAL UNTIL THE NEXT TIME IT HAPPENS. ON 3/23/2013 IT HAPPENED TWICE IN LESS THAN 5 MILES. *TR

Mileage: 65,000

I WAS DRIVING FROM LA TO PASADENA AND ALL OF SUDDEN MY SUV SLOWS DOWN AND THERE'S A TRIANGLE WARNING SIGN. WE WERE FORTUNATE THAT THE FREEWAY WAS NOT CROWDED AND EASILY PULLED OVER. MY FRIEND IS HEARING AND WAS ABLE TO CALL A TOW FOR ME. WE HAD TO TOW THE SUV BACK TO THE FORD DEALERSHIP IN SANTA MONICA. THEY DID A GREAT JOB AND SAID IT WAS THE COOLANT OR WATER PUMP THAT WAS DEFECTIVE. THEY REPLACED IT. IT SEEMS TO OCCUR ONLY ON ROAD TRIPS. I HAD AN ENGINE LIGHT COME ON WHEN I WAS DRIVING FROM BAY AREA TO LA. I WAS FORTUNATE THAT I MADE IT TO THE SAME SM DEALERSHIP/REPAIR SHOP AND THEY WERE ABLE TO DIAGNOSE IT. THEY SAID THEY HAD TO MAKE SOME ADJUSTMENT AND THE LIGHT WENT OFF. I KNOW IT AFFECTED THE GAS BECAUSE I HAD TO REFUEL THREE OR FOUR TIME WHEN I NORMALLY HAVE TO DO ONE AND HALF TIME! AS A DEAF PERSON, IT IS SCARY TO BE HAVING THESE ISSUES ESPECIALLY ON THE FREEWAYS. *TR

WHILE COMING TO A STOP I FELT THE STEERING WHEEL GET TIGHT AND I NOTICED THAT THE VEHICLE HAD LOST IT'S POWER STEERING. I THEN NOTICED THE WRENCH LIGHT HAD ILLUMINATED. THIS IS A VERY DANGEROUS DEFECT IF THIS WERE TO HAPPEN GOING AROUND A CURVE OR MAKING A TURN IF COULD CAUSE AN ACCIDENT. *TR

Mileage: 114,000

THE AUTO HAD JUST HAD THE PUMP THAT COOLS THE HYBRID ENGINE REPLACED AT A COST OF $590 WHEN WE NOTICED THAT THERE WAS A JERKING IN THE STEERING WHEEL WHEN STOPPED. THE WHEEL WOULD JERK TO THE RIGHT AND LEFT AND MAKE A "CLUCKING" NOISE. ONCE THE CAR WAS MOVING THE JERKING SEEMED TO STOP. BUT THEN WE FOUND THAT WHEN WE STARTED THE CAR THERE MIGHT BE NO POWER STEERING OR POWER FORWARD. THE CAR WOULD HAVE TO BE FORCIBLY STEERED TO THE SIDE AND THE ENGINE TURNED OFF. STARTING THE ENGINE AGAIN, THE CAR HAD POWER STEERING AND ENGINE POWER. THIS BEGAN TO HAPPEN NEARLY EVERY TIME THE CAR WAS STARTED, AND THE JERKING OF THE WHEEL EVERY TIME THE CAR WAS STOPPED AT A TRAFFIC SIGNAL OR STOP. WHILE THE PROBLEM HAS YET TO CAUSE A DANGEROUS SITUATION THE POTENTIAL IS CERTAINLY THERE SHOULD THE SAME CIRCUMSTANCES OCCUR WHILE DRIVING. HAVING REVIEWED THE WEB SITES FOR PROBLEMS WITH THE 2008 ESCAPE THERE ARE LITERALLY DOZENS OF SIMILAR COMPLAINTS. ONE SITE LISTS NEARLY ONE HUNDRED COMPLAINTS EXACTLY LIKE MINE AND IN SOME THERE HAVE BEEN ACCIDENTS AND POTENTIAL INJURY. FORD IS STONEWALLING EVERYONE ON THIS EVEN WHEN THE MILEAGE IS LESS THAN 50, 000 MILES. OFTEN THEY SAY THEY KNOW NOTHING OF THE PROBLEM AND REFUSE TO OFFER ASSISTANCE IN MEETING CHARGES THAT RANGE UPWARD TO $1700. GIVEN THE INFORMATION THAT I NOW HAVE I CONSIDER THIS TO BE VERY DANGEROUS AND AM HESITANT TO DRIVE THE CAR. THE LACK OF CONCERN BY FORD SEEMS TO ME TO BE A SERIOUS MATTER AND ONE THAT SHOULD CONCERN NHTSA. *TR

Mileage: 84,697

A PROBLEM THAT SURFACED AGAIN AFTER EXPERIENCES MANY TIMES SINCE THE ABOVE MENTIONED INCIDENT DATE: A WRENCH SIGN WAS COMING ON THE DASHBOARD FREQUENTLY, AND SOMETIMES DISAPPEARED ITSELF WITHOUT DOING ANYTHING.SIMILAR SIGN OR INDICATION FOR OIL CHANGE WAS ALSO EXPERIENCED EVEN AFTER A SCHEDULED OIL CHANGE WAS DONE WITH THE DEALER. WHEN THE PROBLEM WAS REPORTED IN EARLY PERIOD, I (THE CUSTOMER) WAS ADVISED TO DISREGARD, BECAUSE THE MECHANIC FORGOT TO RESET AFTER THE OIL SERVICE, WHEN FORD CUSTOMER SERVICE WAS NOTIFIED TODAY (11/7/12), IT WAS ACKNOWLEDGED AS A SERVICE ISSUE, WHICH I DO NOT AGREE. SINCE THE PROBLEM EXISTED WHEN THE VEHICLE WAS NEW IN EARLY STAGES AFTER THE PURCHASE, MY CONCERN IS THAT THIS IS A MANUFACTURING DEFECT WITH BATTERY DOOR WHICH MALFUNCTIONS, AND DOES NOT ALLOW VENTILATION ON & OFF. THE BATTERY WAS DOWN, ALL CONTROLS DISAPPEARED AND THE CAR WAS LOCKED IN POSITION ABOUT TWO YEARS AGO (APPROXIMATE JUNE 2010). THAT TIME A MAJOR SERVICE WAS PERFORMED, WHICH REQUIRED A MONTH LONG PERIOD TO FIX IT. (SAFECAR REFERENCE 365127). UNFORTUNATELY, I NEVER HEARD BACK FROM YOUR OFFICE ON THIS PAST ISSUE AND COMPLAINT. SINCE BOTH PROBLEMS HAVE TO DO WITH BATTERY AND MONITORING DEVICES, I WOULD LIKE TO INFORM FOR SAFETY OF ALL USING THIS MODEL. PLEASE LET ME KNOW YOUR FINDINGS ON BATTERY VENT DOOR FUNCTIONING. THANKS *TR

Mileage: 21,239

DOES SOMEONE HAVE TO DIE BEFORE FORD RECALLS THESE CARS TO FIX THE HYBRID COOLING SYSTEM IN THESE VEHICLES. I HAVE FIXED THE PROBLEM ONCE MYSELF (TWO YEARS AGO) AND NOW IT IS HAPPENING AGAIN. THESE CARS SHUT DOWN ON THE HIGHWAY WITH OUT WARNING BECAUSE OF SOMETHING GOING ON WITH THE HYBRID SYSTEM. THIS TIME MY WIFE WAS IN THE PASSING LANE WHEN IT HAPPENED. ONE DAY SOMEONE IS GOING TO DIE FROM THIS PROBLEM BECAUSE IT ONLY HAPPENS WHEN YOU ARE TRAVELING AT HIGHER SPEEDS (ON A HIGHWAY) THE RED TRIANGLE LIGHT COMES ON AND AUTOMATICALLY SHUTS DOWN THE CAR. SOME FAMILY WILL BE KILLED BECAUSE OF THIS AND FORD WILL BE CAUGHT KNOWING ABOUT THE PROBLEM AND DOING NOTHING TO FIX IT. *TR

Mileage: 102,000

I AM THE OWNER OF A 2008 FORD ESCAPE HYBRID WITH APPROX. 50K MILES. AS WITH MANY COMPLAINTS RELATED TO ESCAPE HYBRID, I WAS DRIVING ON THE INTERSTATE IN PERFECT WEATHER CONDITIONS AT APPROX. 70MPH WHEN WITHOUT ANY WARNING, THE ENGINE SHUT DOWN AND THE MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP LIT UP. STEERING AND BRAKING WERE NORMAL BUT I HAD TO COAST TO THE SHOULDER ACROSS SEVERAL LANES OF BUSY HIGHWAY TRAFFIC TO STOP. IT WAS TERRIFYING. I GATHERED MYSELF AND MY THREE TERRIFIED CHILDREN AND STARTED THE CAR AGAIN WITH NO PROBLEM. THE SAME INCIDENT OCCURRED THREE MORE TIMES BEFORE I WAS ABLE TO MAKE IT TO MY DESTINATION, BUT I WAS ANTICIPATING THE ISSUE AND STAYED IN THE RIGHT HAND LANE. THIS ISSUE IS BEING REPORTED TIME AND AGAIN YET NO ACTION IS BEING TAKEN TO ADDRESS THIS OBVIOUS DEFECT. WHAT IS FORD AND NHTSA WAITING FOR? THIS IS AN EXTREMELY DANGEROUS ISSUE! PLEASE, BEFORE SOMEONE IS INJURED OR DIES. *TR

Mileage: 50,400

VEHICLE GAVE "STOP SAFELY NOW" READOUT ON DISPLAY AND RED TRIANGLE LIGHT ON DASH. POWER DROPPED OFF AND I HAD TO PULL OF THE ROAD. I WAS TRAVELING FROM LA TO SANTA CRUZ IN THE EVENING. HAPPENED FOUR MORE TIMES ON THE SAME DRIVE. JUST HAPPENED AGAIN COMING BACK FROM PALM SPRINGS ALSO IN THE EVENING. TOOK ME SEVEN HOURS TO DRIVE 140 MILES. CAR STOPPED OVER TWENTY TIMES. *TR

Mileage: 61,000

WE WERE DRIVING UP I-95 FROM FL TO VA WHEN THE CAR SUDDENLY GAVE A LOUD WARNING TONE AND DISPLAYED THE MESSAGE STOP SAFELY NOW. THE CAR LOST ALL POWER AS WE QUICKLY TRIED TO CROSS SEVERAL LANES OF TRAFFIC TO REACH THE SHOULDER. UPON EXAMINATION OF THE CAR WE STARTED IT UP AGAIN WITH NO CONSEQUENCE AND CONTINUED ON OUR TRIP. ABOUT 30 MINUTES LATER IT HAPPENED AGAIN. AFTER READING THE OWNER'S MANUAL I DISCOVERED THE WARNING MESSAGE INVOLVED A COMPONENT OF THE HYBRID SYSTEM. I DECIDED TO TRY SHUTTING OFF THE ECON SWITCH (WHICH ACTIVATES BATTERY) AND ALL AC/ ELECTRICAL COMPONENTS. THIS WORKED BEAUTIFULLY FOR 100+ MILES UNTIL AT NIGHTFALL THE HEADLIGHTS KICKED ON AND OUR TROUBLES RETURNED. SINCE IT WAS SUNDAY NIGHT WE DECIDED TO STAY OVERNIGHT WHERE WE WERE AND GET IT CHECKED BY THE NEAREST FORD IN THE MORNING. THE DIAGNOSTICS ($95) REVEALED IT WAS THE MOTOR ELECTRONIC COOLING PUMP AT FAULT WHICH THIS DEALER DID NOT CARRY. WE CAUTIOUSLY CONTINUED USING THE NO ELECTRICAL METHOD AND WERE ABLE TO SUCCESSFULLY REACH OUR DESTINATION 400MILES AWAY WITH NO MORE INCIDENTS, WHERE WE THEN TOOK IT TO OUR HOME DEALER FOR REPAIR. A VERY DANGEROUS CONDITION WHICH UPON RESEARCH I'M LEARNING IS HAPPENING TO MANY OTHER ESCAPE HYBRID OWNERS. *JS

Mileage: 80,100

WHILE DRIVING ON INTERSTATE 75 IN FLORIDA, THE GAS ENGINE SHUTDOWN AND A WARNING LIGHT/MESSAGE APPEARED "STOP SAFELY NOW". OUR VEHICLE IMMEDIATELY BEGAN TO DECELERATE, RUNNING ONLY ON THE ELECTRIC MOTOR, AS WE TRIED TO CROSS TWO LANES OF TRAFFIC "SAFELY". WE PULLED ONTO THE SHOULDER, AND TURNED THE CAR OFF. WE WERE ABLE TO RESTART THE VEHICLE WITHOUT GETTING THE ERROR MESSAGE. WE EXPERIENCED THIS SAME SUDDEN ENGINE SHUTDOWN AND FEH WARNING 5-6 TIMES OVER THE COURSE OF OUR ROAD TRIP FROM WISCONSIN TO FLORIDA AND BACK. UPON RETURN TO WISCONSIN, WE HAD THE CAR CHECKED OUT BY OUR FORD DEALER, AND THEY INFORMED US IT WAS A FAULTY MOTOR ELECTRONICS COOLANT PUMP (PART #5M6Z-8C419-A). FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT THIS PROBLEM (TSB 08-24-5), BUT HAS NOT YET ISSUED A RECALL. SINCE THE UNEXPECTED DECELERATION OF A VEHICLE TRAVELING AT HIGH SPEEDS CONSTITUTES A SERIOUS SAFETY ISSUE (AS MANY FORD ESCAPE HYBRID OWNERS ON EDMUNDS.COM CAN ATTEST, HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FF5B5), I AM STRONGLY URGING YOU TO COMPEL FORD TO ISSUE A RECALL ON THIS PART. *TR

Mileage: 57,000

PLEASE ISSUE AN IMMEDIATE RECALL FOR THE MOTOR ELECTRONICS COOLING SYSTEM PUMP ON ALL 2005-2008 FORD ESCAPE HYBRIDS. THIS IS A KNOWN ISSUE TO FORD AND THE SUBJECT OF TSB 08-24-5. THIS PART FAILURE IS EXTREMELY DANGEROUS. WHILE THE CITED COMPLAINTS FORM AN ALARMING PICTURE OF THE MECS PUMP FAILURE ISSUE, THIS LIST IS BY NO MEANS EXHAUSTIVE. A SEARCH OF COMPLAINTS FOR THE 2005-2007 ESCAPE HYBRIDS RETURNS ADDITIONAL HORRIFYING INCIDENTS INVOLVING THIS PART FAILURE. IT IS APPALLING THAT WITH SO MANY REPORTS OF HIGH-SPEED ENGINE SHUTDOWNS AND NEAR-MISS ACCIDENTS THAT THIS ISSUE DOES NOT EVEN HAVING A PENDING DEFECTS INVESTIGATION. PLEASE RIGHT THIS WRONG BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

Mileage: 58,000

I HAVE A 2008 FORD ESCAPE HYBRID (PURCHASED IN APRIL 2007), WITH 67,000 MILES ON IT. I WAS TRAVELING AT 65MPH, STARTING TO HEAD INTO THE SIERRAS OUTSIDE OF SACRAMENTO, CALIFORNIA. I HAD BEEN DRIVING FOR 2 HOURS, AND HAD TRAVELED 120 MILES THAT MORNING WHEN THE CAR ENGINE SUDDENLY CUT OUT, AND THE WARNING LIGHT "STOP SAFELY NOW" APPEARED ON THE DASH. LUCKILY, IT WAS ONLY 6AM AND THERE WAS ONLY ONE OTHER CAR NEAR ME ON THE ROAD. I PULLED OVER 3 LANES, BRAKES AND STEERING WORKING, BUT WITH NO GAS. I TURNED THE CAR OFF FOR A MINUTE, STARTED IT UP WITHOUT ANY PROBLEMS OR WARNING LIGHTS. I WAITED ANOTHER MINUTE OR TWO, AND HEADED OUT ON THE ROAD. WHEN I GOT BACK UP TO 65MPH THE ENGINE CUT OUT AND THE WARNING SHOWED UP AGAIN. THIS TIME I WAS ALREADY NEAR THE SHOULDER SO I STOPPED AGAIN. I WAS ABOUT TO GET INTO A SNOWY UPHILL CLIMB AND DECIDED THAT, NOT KNOWING WHAT THIS CAR WOULD DO, THAT IT WAS UNSAFE TO CONTINUE. I DROVE SLOWLY TO THE NEXT EXIT, AND GOT MYSELF TURNED AROUND. FOR THE FIRST HOUR I DROVE AT UNDER 60MPH WITHOUT ANY PROBLEMS. I WAS ABLE TO ACHIEVE 65MPH IN THE SECOND HOUR WITHOUT PROBLEM. I HAD THE ERROR CODES ASSESSED BY A FORD DEALER AND THEY SAID IT WAS AN MEC PUMP FAILURE (THE PUMP THAT COOLS THE ELECTRIC BATTERY). I WAS VERY LUCKY THAT THIS HAPPENED WITH SO LITTLE TRAFFIC VOLUME. THERE WAS NO WARNING, AND THE SUDDEN CUT OUT OF THE ENGINE WAS STARTLING AND UNSAFE. I FEARED FOR MY LIFE WHILE HEADING HOME AS THE VOLUME OF CARS PICKED UP AROUND ME. *JS

Mileage: 67,000

VEH SHOWS A CAUTION SIGN (EXCLAMATION IN TRIANGLE) WITH A WARNING (PULL VEHICLE OVER SAFELY AND TURN OFF ENGINE). VEH LOSES ALL ACCELERATION AND I MUST PULL OVER IMMEDIATELY TO AVOID AN ACCIDENT. HAPPENS EVERY TIME WE DRIVE ON THE FREEWAY ONLY, NEVER ON A SIDE STREET OR IN STOP AND GO. I PULL VEHICLE OVER AND TURN OFF ENGINE FOR APPROX 2 OR 3 MINUTES, AND IT STARTS RIGHT UP. SOME TIMES IT WILL HAPPEN MULTIPLE TIMES WITHIN A 20 TO 30 MINUTE TIME PERIOD, SOMETIMES ONLY ONCE IN SEVERAL HOURS OF DRIVING. DEALER HAS NO IDEA WHY AND REQUIRES A TOW IMMEDIATELY WHEN IT HAPPENS TO DETERMINE CAUSE. CANNOT TOW WHEN ON THE WAY TO DR, OUT OF TOWN, OR OTHER. *TR

Mileage: 68,000

THE NIGHT OF JANUARY 27, 2012, AS I WAS DRIVING THROUGH TRAFFIC NEAR MY HOME, THE BRAKES ON MY 2008 FORD ESCAPE HYBRID FAILED, MY DASHBOARD READOUT INDICATING MY REGENERATIVE BRAKES HAVE DISENGAGED. I CAREFULLY RETURNED THE QUARTER MILE OR SO HOME, AND TOOK MY VEHICLE TO THE NEARBY FAIRFIELD (CALIFORNIA) FORD DEALERSHIP EARLY SATURDAY MORNING, BOTH IN ORDER TO AVOID OTHER DRIVERS, AND HAVE MY BRAKES REPAIRED. TO THEIR CREDIT, THEY TOOK MY VEHICLE WITHOUT AN APPOINTMENT. OVER THE NEXT FEW DAYS, THE SERVICE DEPARTMENT CONTACTED ME TO INFORM ME THAT TWO OF THE COMPUTER SYSTEMS ON MY VEHICLE HAD FAILED: ONE CONTROLLING THE REGENERATIVE BRAKES, THE SECOND CONTROLLING THE FANS USED TO COOL THE HYBRID VEHICLE'S BATTERIES. IN A MOMENT OF CANDOR, FORD SERVICE REPRESENTATIVE[XXX] INFORMED ME THE UNUSUAL FAILURE WAS THE BRAKE-RELATED FAILURE, AS THE FORD OF FAIRFIELD SERVICE DEPARTMENT WAS REPLACING THE FAN-RELATED COMPUTER PART, "ALL THE TIME." MY CONCERNS ARE SIMILARLY TWO-FOLD: FIRST, THE THOUGHT THAT MY REGENERATIVE BREAKS SIMPLY DISENGAGED IS DISTURBING ENOUGH, AS IT PUT ME AND MY CHILDREN IN IMMEDIATE HARM. ALMOST MORE THAN THAT, THOUGH, IS THE FACT THAT THE COMPUTER PART CONTROLLING THE COOLING OF MY HYBRID'S BATTERIES APPEARS TO FAIL "ALL THE TIME." SINCE THERE WAS NO INDICATION ON THE PART OF MY VEHICLE'S PERFORMANCE INFORMING ME THAT THE HYBRID BATTERY COOLING FAN WAS NOT OPERATING PROPERLY, THERE IS SIMPLY NO KNOWING WHEN MY VEHICLE COULD HAVE CAUGHT FIRE IN A MANNER SIMILAR TO THAT AFFECTING SOME VOLTS MANUFACTURED BY CHEVROLET. I AM INTERESTED IN MAKING SURE SIMILAR FAILURES TO NOT IMPACT OTHER OWNERS OF FORD ESCAPE HYBRIDS. SHOULD YOU NEED ANY ADDITIONAL INFORMATION, MY DAYTIME PHONE NUMBER IS [XXX]. THANK YOU FOR YOUR ATTENTION TO THIS MATTER, AND I LOOK FORWARD TO HEARING FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 72,000

WHILE DRIVING ON THE FREEWAY AT 65 MPH THE POWER CUT OUT AND A WARNING WAS DISPLAYED ON THE DASH TO PULL OVER SAFELY. I WAS ABLE TO RESTART THE CAR AND CONTINUE DRIVING, BUT IT HAPPENED AGAIN. I HAD TO HAVE THE CAR TOWED TO FORD. THE FORD DEALER HAD TO REPLACE THE THROTTLE BODY AND MOTOR ASSEMBLY. THIS IS VERY DANGEROUS. *KB

Mileage: 111,397

I WAS TRAVELING ON THE EXPRESSWAY IN THE LEFT HAND LANE DOING ABOUT 70 MPH WHEN THE ENGINE SHUTDOWN AND A STOP NOW SAFELY MESSAGE APPEARED ON DASHBOARD. I WAS ABLE TO PULL OVER TURNED OFF THE VEHICLE WAS ABLE TO RESTART AND CONTINUE TO MY DESTINATION. THIS AGAIN HAPPENED ON THE WAY HOME THE SAME DAY THERE WAS NO PROBLEM FOUND AT THE TIMES I PULLED OVER AND BOTH TIMES WAS ABLE TO CONTINUE. I HAD NO ABILITY TO ACCELERATE AND FORTUNATELY WAS ABLE TO PULL OVER, THIS WAS A SCARY. *KB

Mileage: 39,453

DRIVING ON THE HIGHWAY AND ABS AND EMERGENCY BRAKE LIGHTS CAME ON, ALONG WITH MESSAGE "SYSTEM BRAKE FAILURE" AND "REGEN BRAKES DISABLED". AT THIS TIME, THE BRAKES ALMOST FEEL TOTALLY OUT (1/2 PRESSED) OR VERY TOUCHY (FULL PRESS). TOOK IT TO A FORD DEALERSHIP AND THEY SAID THEY NEEDED TO REPLACE ABS MODULE ($2500) WHICH WE AGREED TO. A FEW DAYS AFTER IT WAS REPLACED, SAME THING HAPPENED (LIGHTS, MESSAGES AND BRAKES ISSUES). WE TOOK IT BACK, AND BY THE TIME IT WAS TO THE DEALERSHIP THE LIGHTS, MESSAGES AND BRAKES WERE BACK TO NORMAL. THEY COULDN'T FIND AN ISSUES. A FEW DAYS LATER, IT HAPPENED AGAIN WHILE IN A TRAFFIC JAM (VERY SCARY!!!) TOOK IT IMMEDIATELY TO A DEALERSHIP TO HAVE THEM CHECK THE CODES. TOOK THE CODES TO THE ORIGINAL DEALERSHIP AND THEY TOOK MY ESCAPE FOR 2 DAYS, SAYING THEY RESET THE CODES AND IT WAS A COMPUTER ISSUE. 5 DAYS LATER IT HAPPENED AGAIN IN OUR DOWNTOWN (VERY SCARY). NO ONE SEEMS TO KNOW WHAT IS GOING ON. I HAVE CONTACTED FORD AND THEY ARE NOT FAMILIAR WITH THIS ISSUE HOWEVER I HAVE SEEN OTHER MENTIONS ABOUT THIS ONLINE. *TR

Mileage: 122,000

1. I WAS DRIVING ON THE FREEWAY AT 71-73MPH WHEN A RED TRIANGLE WITH AN EXCLAMATION MARK APPEARD, MY ENGINE SHUT OFF, AND A "STOP VEHICLE SAFELY" MESSAGE CAME ACROSS THE DASH. THIS HAPPENED 3 TIMES IN ONE HOUR. EACH TIME, THE ENGINE SHUT OFF, AND I HAD TO PULL OVER. THE CAR WOULD START BACK UP PERFECTLY. I WAS ABLE TO GET THE CAR TO A SHOP BY KEEPING IT UNDER 60MPH ON THE FREEWAY. 3. THE SHOP SAYS I NEED A MOTOR ELECTRONICS COOLING PUMP AND A PCM REPROGRAMMING. *TT

Mileage: 70,000

I OWN 2008 MODEL OF FORD ESCAPE HYBRID. ON THE INCIDENT DAY, THE CONTROLS AND BATTERY FAILED SUDDENLY WITHOUT PRIOR INDICATIONS OR WARNING SIGNS. SIGNAL LIGHTS AND DOOR LOCKS FAILED TO OPERATE. IN THAT CONDITION I TOOK THE VEHICLE TO A NEAREST FORD DEALER ON THE DAY. SINCE TWO WEEKS, THE PROBLEMS HAVE NOT BEEN IDENTIFIED. I'VE BEEN TOLD OF COMPUTER AND CONTROL MALFUNCTIONS, AND THAT PARTS ARE BEING REPLACED ONE AT A TIME EVERY 2 OR 3 DAYS. I FEAR EVEN AFTER THE VEHICLE GETS FIXED THAT SIMILAR FAILURES MAY OCCUR, AND THERE MAY BE RISKS TO DRIVE ON HIGHWAYS IN FUTURE . *TR

Mileage: 24,000

DRIVING ON A HIGHWAY WHEN I SUDDENLY LOST ALL POWER. THE DASHBOARD OF THE VEHICLE SHOWED A SYMBOL OF AN EXCLAMATION POINT SURROUNDED BY A TRIANGLE. MOREOVER, THE DASH STATED "STOP SAFELY NOW." AT THIS TIME WE HAD BEEN TRAVELING IN A WORK ZONE THAT WAS ONE LANE, AND SURROUNDED BY CONCRETE BARRIERS, WITH NO SHOULDER. A TRACTOR TRAILER WAS FOLLOWING CLOSELY, SO WHEN I ALL OF A SUDDEN WENT FROM 65 TO NO POWER WHATSOEVER, I WAS ALMOST HIT. FURTHERMORE, I HAD TO BLOCK TRAFFIC TO TURN OFF MY VEHICLE AND TO RESTART IT. MY 2008 FORD ESCAPE HYBRID REPEATED THIS SAME OCCURRENCE MANY TIMES. SINCE THE FIRST INCIDENT, THIS HAS HAPPENED NUMEROUS TIMES, UNFORTUNATELY ALL OCCURRING ON HIGHWAYS WHERE I WAS TRAVELING AT SIGNIFICANT SPEEDS. I HAVE SPENT A LOT OF MONEY THAT HAS NOT RESOLVED THIS RECURRING PROBLEM, WHICH IS A SIGNIFICANT SAFETY HAZARD. FORD HAS NOT POSTED ANY RECALLS, BUT THE BLOGS HAVE SHOWN THAT MANY OTHERS HAVE SUFFERED FROM THIS OCCURRENCE. PLEASE STEP IN AND ADVICE FORD THAT ALTHOUGH THE "LIMP HOME MODE" MAY BE FOR THE SAFETY OF THE VEHICLE, IT IS NOT SAFE FOR ME.

Mileage: 34,000

WHILE DRIVING AT 35 MPH EVERYTHING SHUT OFF, ELECTRICAL AND MECHANICAL. NO WARNING AT ALL! HAD TO PULL OFF ROAD AND HIT THE EMERGENCY BRAKES TO COME TO A STOP. BROUGHT THE VEHICLE TO FORD FOR SERVICE AND THEY FOUND THAT THE FORD MOTORCRAFT BATTERY THAT WAS INSTALLED WHEN THE VEHICLE WAS MANUFACTURED HAD LEAKED BATTERY ACID ONTO THE MAIN WIRING HARNESS AND CORRODED IT. $1,600. TO REPLACE IT. MY ESCAPE HYBRID WAS TWO MONTHS OUT OF WARRANTY, ALTHOUGH THE MILEAGE WAS NOT AND FORD WOULDN'T DO ANYTHING TO HELP EVEN THOUGH IT WAS THEIR EQUIPMENT THAT FAILED AND THE BATTERY HAD OBVIOUSLY BEEN LEAKING FOR MORE THAN TWO MONTHS FOR THIS TO HAPPEN. *TR

Mileage: 32,335

CAR FAILS TO START AND DASHBOARD ELECTRICAL SYSTEM GOES OUT WHILE DRIVING. I HAVE HAD MY CAR IN THE SHOP NUMEROUS TIMES FOR THIS PROBLEM. ONCE OR TWICE A WEEK, THE CAR JUST WILL NOT START. THE ALARM LIGHT BLINKS FAST AND THE KEY WILL NOT TURN THE ENGINE OVER FOR 5 TO 10 MINUTES. ON OTHER OCCASIONS, WHILE DRIVING, THE ENTIRE DASHBOARD ALARM LIGHTS WILL ILLUMINATE AND THE ODOMETER WILL RESET TO ALL DASHES, A WARNING READS THAT THERE IS A BRAKE SYSTEM FAILURE, BUT I CAN CONTINUE TO DRIVE THROUGHOUT THE ELECTRICAL FAILURE. THE FORD TECHNICIANS CANNOT VERIFY THE PROBLEM BECAUSE THEY CAN'T GET IT TO HAPPEN IN THE SHOP. IN THE MEANTIME, I AM STUCK WITH A CAR THAT STARTS HALF THE TIME AND CANNOT BE REPAIRED. *TR

Mileage: 50,000

THIS INCIDENT OCCURRED 10/8/10 IN A 2008 FORD ESCAPE HYBRID WITH APPROXIMATELY 53,000 MILES ON IT. DEPARTED CORDOVA, TN ON A WEEKEND TRIP TO TALLADEGA, AL AND CHATTANOOGA, TN. DROVE STEADILY FOR 3 - 4 HOURS AT 65 - 70 MPH AND STOPPED FOR DINNER IN BIRMINGHAM, AL FOR APPROXIMATELY 1 HOUR. RESUMED TRIP AND IN ABOUT 15 MINUTES, AT AROUND 8:30 PM ON AN UNLIT STRETCH OF I-20 AT APPROXIMATELY MILE MARKER 135 WEST OF BIRMINGHAM WHILE TRAVELING AT 70 MPH THE MASTER VEHICLE ELECTRICAL HAZARD WARNING LIGHT (RED TRIANGLE) CAME ON, THE INFORMATIONAL DISPLAY SHOWED "STOP SAFELY NOW", AND THE ACCELERATOR BECAME UNRESPONSIVE. ALL THE LIGHTS REMAINED ON, STEERING APPEARED NORMAL, AND BRAKES FUNCTIONED NORMALLY. WE WERE BASICALLY COASTING IN 70 MPH TRAFFIC TRYING TO CROSS 3 LANES TO GET OFF THE ROAD. MANEUVERED TO THE RIGHT SHOULDER, TURNED THE VEHICLE OFF WITH FLASHERS GOING. AFTER ABOUT A MINUTE COMPOSING MYSELF, DECIDED TO TRY TO RESTART THE VEHICLE. IT RESTARTED WITH NO WARNING LIGHTS OR MESSAGES AND ALL SYSTEMS APPEARED TO FUNCTION NORMALLY. DROVE THE VEHICLE APPROXIMATELY 500 MILES WITHOUT FURTHER INCIDENT UNTIL I COULD TAKE THE VEHICLE TO MY DEALERSHIP. THEY RETRIEVED CODES P1A0D AND P0A3E AND SAID THEY HEARD A LOUD HIGH PITCHED NOISE FROM THE ELECTRONICS COOLING PUMP MOTOR WHICH THEY REPLACED. WE FEEL EXTREMELY FORTUNATE THAT WE WERE ABLE TO SOMEHOW GET SAFELY OFF THE ROADWAY WITHOUT CAUSING OR BEING INVOLVED IN AN ACCIDENT. WE WERE ALSO LUCKY THAT THE FAULT DID NOT OCCUR AFTER MILE MARKER 147 BECAUSE, DUE TO CONSTRUCTION THAT WENT TO MILE MARKER 155, THERE WAS NO WAY TO PULL OUT OF THE TRAFFIC FLOW AT ALL. *TR

Mileage: 52,600

I HAVE A 2008 FORD HYBRID ESCAPE. WHILE DRIVING ON A RECENT TRIP - 70MPH IN 92 DEGREE HEAT, I EXPERIENCED A SUDDEN LOSS OF POWER, AND A MESSAGE ON THE DASH THAT SAID "STOP SAFELY NOW." THIS HAPPENED REPEATEDLY, AS I WAS TRYING TO GET HOME TO NC FROM FLORIDA. I WONDERED IF I HAD PURCHASED SOME BAD GAS, SO REFILLED THE TANK. I DROVE THE LAST 4 HOURS WITHOUT PROBLEMS, BUT THE TEMPERATURE FELL TO THE 70S. HOWEVER, YESTERDAY, AS I GOOGLED THE PROBLEM, I FOUND NUMEROUS MENTIONS OF THE SAME PROBLEM WITH VARIOUS "FIXES" ALL OVER THE INTERNET. SOME DRIVERS REPORTED THE SCARY SITUATION OF DRIVING ON A 2 LANE HIGHWAY WITHOUT A SHOULDER TO PULL OVER ON, AND THE SAME LOSS OF POWER. IT IS VERY SUDDEN WITH NO WARNING WHATSOEVER. IN MOST CASES, AFTER THE POWER FAILURE, THE CAR STARTS RIGHT UP AND YOU CAN DRIVE ON, BUT THE SAME THING WILL HAPPEN AGAIN IN FROM 10 TO 90 MINUTES. IT WAS VERY SCARY. I HAVE NOT TAKEN THE CAR IN YET, BUT THINK THE PROBLEM SHOULD DEFINITELY BE INVESTIGATED. FORD KNOWS ABOUT IT AND HAS NOT COME UP WITH ANY ONE "FIX." *TR

Mileage: 53,380