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Active Recalls (1)

22V109000 Feb 24, 2022 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Ford Motor Company (Ford) is recalling certain 2021 Escape Hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.

Complaints

Showing 20 of 274
Sep 6, 2025 Structure

My driver front door latch assembly failed at 42,153 miles. I had it inspected and repaired at the dealership. I had to pay out of pockets due to no longer being covered by the 3/36 warranty. The symptoms were that the driver front door would not lock at all. It took a while to figure this out as I...

Sep 6, 2025 Structure

My driver front door latch assembly failed at 42,153 miles. I had it inspected and repaired at the dealership. I had to pay out of pockets due to no longer being covered by the 3/36 warranty. The symptoms were that the driver front door would not lock at all. It took a while to figure this out as I...

Jul 25, 2025 Unknown Or Other

The display screen goes black and freezes for long periods and during navigation use; Reverse camera is black or doesn't display; FordPass doesn't connect

Jul 25, 2025 Unknown Or Other

The display screen goes black and freezes for long periods and during navigation use; Reverse camera is black or doesn't display; FordPass doesn't connect

Jul 24, 2025 Electrical System 36,702 mi

The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was being Emissions tested, the contact was informed that the OBD Port was inoperable, and the emissions test could to be performed. The vehicle was taken to the dealer where it was diagnosed with a failed OBD Port. The c...

Jul 24, 2025 Electrical System 36,702 mi

The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was being Emissions tested, the contact was informed that the OBD Port was inoperable, and the emissions test could to be performed. The vehicle was taken to the dealer where it was diagnosed with a failed OBD Port. The c...

Jun 27, 2025 Unknown Or Other

There was a clunking sound when I opened the sun roof. Later when we closed the sun shade, it seems to be hesitating. The next time we opened the sun shade, it seems to be catching. As I drove there was a sliding sound that we finally identified as coming from the sunroof. Something could be seen fr...

Jun 27, 2025 Unknown Or Other

There was a clunking sound when I opened the sun roof. Later when we closed the sun shade, it seems to be hesitating. The next time we opened the sun shade, it seems to be catching. As I drove there was a sliding sound that we finally identified as coming from the sunroof. Something could be seen fr...

May 22, 2025 Electrical System

The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the gateway module was updated. The contact related the failure to Ford Campai...

May 22, 2025 Electrical System

The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the gateway module was updated. The contact related the failure to Ford Campai...

May 13, 2025 Electrical System

I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and...

May 13, 2025 Power Train

I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and...

May 13, 2025 Electrical System

I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and...

May 13, 2025 Power Train

I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and...

May 7, 2025 Unknown Or Other

The liner for the panoramic sunroof has come off the tracks on the sides so the liner hangs down into the car and obstructs the view.

May 7, 2025 Unknown Or Other

The liner for the panoramic sunroof has come off the tracks on the sides so the liner hangs down into the car and obstructs the view.

Apr 24, 2025 Visibility

The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as designed and was stuck in the open position and failed to close. The vehicle was taken to the local dealer who repaired the vehicle. No further information was available. The contact st...

Apr 24, 2025 Electrical System

The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as designed and was stuck in the open position and failed to close. The vehicle was taken to the local dealer who repaired the vehicle. No further information was available. The contact st...

Apr 24, 2025 Visibility

The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as designed and was stuck in the open position and failed to close. The vehicle was taken to the local dealer who repaired the vehicle. No further information was available. The contact st...

Apr 24, 2025 Electrical System

The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as designed and was stuck in the open position and failed to close. The vehicle was taken to the local dealer who repaired the vehicle. No further information was available. The contact st...

Mar 30, 2025 Engine

My engine failed while driving. Towed to Ford dealership, found out about recall 23S27. Symptoms were the EXACT same but ford is refusing to cover warranty repairs because they said it did not throw the proper code. However ford has offered to cover half of the engine replacement, leaving me with a ...

Mar 30, 2025 Engine

My engine failed while driving. Towed to Ford dealership, found out about recall 23S27. Symptoms were the EXACT same but ford is refusing to cover warranty repairs because they said it did not throw the proper code. However ford has offered to cover half of the engine replacement, leaving me with a ...

Mar 15, 2025 Unknown Or Other

From the Ford website: "Power window switch chrome tip replacement Campaign/NHTSA# 22N17 Issue Date 2023-05-16" The tips peeled off and I get cuts on my fingers. Ford dealership, Golf Mill Ford in Niles IL, informed me this is a VIN specific issue and I needed to file this claim. Please advise.

Mar 15, 2025 Unknown Or Other

From the Ford website: "Power window switch chrome tip replacement Campaign/NHTSA# 22N17 Issue Date 2023-05-16" The tips peeled off and I get cuts on my fingers. Ford dealership, Golf Mill Ford in Niles IL, informed me this is a VIN specific issue and I needed to file this claim. Please advise.

Mar 3, 2025 Electrical System 129,000 mi

The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the...

Mar 3, 2025 Hybrid Propulsion System 129,000 mi

The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the...

Mar 3, 2025 Electrical System 129,000 mi

The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the...

Mar 3, 2025 Hybrid Propulsion System 129,000 mi

The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the...

Feb 1, 2025 Fuel/propulsion System

The fuel neck tube requires replacement as per the mechanic's assessment. When refueling, the pump frequently stops every 5-10 seconds, as though the tank is full, necessitating multiple restarts. This defect makes it difficult to ascertain when the tank is genuinely full, leading to the risk of ove...

Feb 1, 2025 Fuel/propulsion System

The fuel neck tube requires replacement as per the mechanic's assessment. When refueling, the pump frequently stops every 5-10 seconds, as though the tank is full, necessitating multiple restarts. This defect makes it difficult to ascertain when the tank is genuinely full, leading to the risk of ove...

Jan 27, 2025 Seat Belts 80,500 mi

The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH and at various speeds, the cruise control and several other features failed to activate. The contact stated that the air bag indicator and a message that the rear seat monitor default warning light were illuminated. The veh...

Jan 27, 2025 Seat Belts 80,500 mi

The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH and at various speeds, the cruise control and several other features failed to activate. The contact stated that the air bag indicator and a message that the rear seat monitor default warning light were illuminated. The veh...

Jan 23, 2025 Structure

Door fails to stay open. Closed on my leg and caused bruising. Window will not close once open. Dealer has known of problem for two months but says there is no one locally to fix it.

Jan 23, 2025 Structure

Door fails to stay open. Closed on my leg and caused bruising. Window will not close once open. Dealer has known of problem for two months but says there is no one locally to fix it.

Dec 2, 2024 Engine

I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.

Dec 2, 2024 Power Train

I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.

Dec 2, 2024 Engine

I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.

Dec 2, 2024 Power Train

I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.

Nov 26, 2024 Power Train

Vehicle started making clunking and knocking noises when switching between hybrid and gas. Thought this was due to the engine knocking issue that Ford had previously sent a recall letter about. Then the transmission started to slip or have a hard time when switching gears and makes a cracking noise....

Nov 26, 2024 Power Train

Vehicle started making clunking and knocking noises when switching between hybrid and gas. Thought this was due to the engine knocking issue that Ford had previously sent a recall letter about. Then the transmission started to slip or have a hard time when switching gears and makes a cracking noise....

Nov 21, 2024 Electrical System 46,000 mi

The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the module smart data link was replaced. The vehicle was repaired. The contact...

Nov 21, 2024 Electrical System 46,000 mi

The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the module smart data link was replaced. The vehicle was repaired. The contact...

Nov 15, 2024 Electrical System 46,000 mi

The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was inspected, it failed the emissions inspection. The vehicle was taken to a local dealer where it was diagnosed that the communication module was faulty and needed to be replaced. The vehicle was repaired. The manufactu...

Nov 15, 2024 Electrical System 46,000 mi

The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was inspected, it failed the emissions inspection. The vehicle was taken to a local dealer where it was diagnosed that the communication module was faulty and needed to be replaced. The vehicle was repaired. The manufactu...

Oct 26, 2024 Structure

Left front door check arm welds broken away (same as SMS 50150). Popping sound when door is used. Driver door difficult to open posing a danger.

Oct 26, 2024 Structure

Left front door check arm welds broken away (same as SMS 50150). Popping sound when door is used. Driver door difficult to open posing a danger.

Oct 8, 2024 Power Train

Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works...

Oct 8, 2024 Electrical System

Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works...

Oct 8, 2024 Unknown Or Other

Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works...

Oct 8, 2024 Power Train

Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works...

Oct 8, 2024 Electrical System

Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works...

Oct 8, 2024 Unknown Or Other

Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works...

Sep 12, 2024 Engine

Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had a picture of a wrench clicked ok to dismiss. Light changed and proceeded to make my left turn with no power. Looked back at dash and now MIL lamp (check engi...

Sep 12, 2024 Engine

Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had a picture of a wrench clicked ok to dismiss. Light changed and proceeded to make my left turn with no power. Looked back at dash and now MIL lamp (check engi...

Sep 4, 2024 Service Brakes

Brakes became sluggish and parking brake would not disengage. Towed car to Autonation Ford. They diagnosed and found "internal failure of electric brake booster requiring replacement. It took them 30 days to locate a part and complete repairs. Car had 41,634 miles and the cost was $3,087 not includi...

Sep 4, 2024 Electrical System

Brakes became sluggish and parking brake would not disengage. Towed car to Autonation Ford. They diagnosed and found "internal failure of electric brake booster requiring replacement. It took them 30 days to locate a part and complete repairs. Car had 41,634 miles and the cost was $3,087 not includi...

Sep 4, 2024 Service Brakes

Brakes became sluggish and parking brake would not disengage. Towed car to Autonation Ford. They diagnosed and found "internal failure of electric brake booster requiring replacement. It took them 30 days to locate a part and complete repairs. Car had 41,634 miles and the cost was $3,087 not includi...

Sep 4, 2024 Electrical System

Brakes became sluggish and parking brake would not disengage. Towed car to Autonation Ford. They diagnosed and found "internal failure of electric brake booster requiring replacement. It took them 30 days to locate a part and complete repairs. Car had 41,634 miles and the cost was $3,087 not includi...

Aug 24, 2024 Structure

Drivers door Arm assembly that limits door opening. First it started to have a small 'click' when closing. Then it had a loud clicking and snapping noise. Tried to lubricate assy. Didnt help. The next day, the door wouldn't close. Inspected the arm and found it detached from the door at the welds. ...

Aug 24, 2024 Structure

Drivers door Arm assembly that limits door opening. First it started to have a small 'click' when closing. Then it had a loud clicking and snapping noise. Tried to lubricate assy. Didnt help. The next day, the door wouldn't close. Inspected the arm and found it detached from the door at the welds. ...

Aug 20, 2024 Electrical System 50,000 mi

The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the Hybrid setting and indicated the loss of power with the Hybrid battery. The failure was self-correc...

Aug 20, 2024 Hybrid Propulsion System 50,000 mi

The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the Hybrid setting and indicated the loss of power with the Hybrid battery. The failure was self-correc...

Aug 20, 2024 Electrical System 50,000 mi

The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the Hybrid setting and indicated the loss of power with the Hybrid battery. The failure was self-correc...

Aug 20, 2024 Hybrid Propulsion System 50,000 mi

The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the Hybrid setting and indicated the loss of power with the Hybrid battery. The failure was self-correc...

Jun 20, 2024 Vehicle Speed Control

On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 mi...

Jun 20, 2024 Power Train

On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 mi...

Jun 20, 2024 Fuel/propulsion System

The recall for potential engine fire due to injectors that crack is inadequate. Reprogramming the computer and drilling a hole for gas to leak on the ground is ridiculous. Why should we have to drive a potential "firebomb?" Ford should do the right thing and replace all of the injectors that coul...

Jun 20, 2024 Vehicle Speed Control

On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 mi...

Jun 20, 2024 Power Train

On June 16, 2024, My car lost power completely, I stepped on the gas pump and nothing. First I was parked and I tried to start and it would not give me acceleration. Later on, it re started normally, later on when in the freeway, it completely lost the acceleration capability. My speed went to 7 mi...

Jun 20, 2024 Fuel/propulsion System

The recall for potential engine fire due to injectors that crack is inadequate. Reprogramming the computer and drilling a hole for gas to leak on the ground is ridiculous. Why should we have to drive a potential "firebomb?" Ford should do the right thing and replace all of the injectors that coul...

May 27, 2024 Engine

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the ri...

May 27, 2024 Fuel/propulsion System

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the ri...

May 27, 2024 Power Train

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the ri...

May 27, 2024 Engine

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the ri...

May 27, 2024 Fuel/propulsion System

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the ri...

May 27, 2024 Power Train

Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. “Engine oil and/or fuel vapor may leak and accumulate” which “may ignite resulting in an under hood fire, and increasing the ri...

May 7, 2024 Engine

Safety Recall Notice 23S27 - Engine Failure - How does UPDATING THE POWERTRAIN CONTROL MODULE fix an internal engine manufacturing problem? Does this correct the internal engine manufacturing issue with these vehicles? Or is this just a fire prevention issue? This fix seems similar to the prev...

May 7, 2024 Engine

Safety Recall Notice 23S27 - Engine Failure - How does UPDATING THE POWERTRAIN CONTROL MODULE fix an internal engine manufacturing problem? Does this correct the internal engine manufacturing issue with these vehicles? Or is this just a fire prevention issue? This fix seems similar to the prev...

Apr 25, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for t...

Apr 25, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for t...

Apr 18, 2024 Electrical System

vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?

Apr 18, 2024 Engine

vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?

Apr 18, 2024 Fuel/propulsion System

vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?

Apr 18, 2024 Electrical System

vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?

Apr 18, 2024 Engine

vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?

Apr 18, 2024 Fuel/propulsion System

vehicle was recalled 11+ months ago, but no remedy as yet been found. If the issue was so serious, why no repair procedure has been determined?

Apr 12, 2024 Engine

I formally request an investigation on the reason for delay and reporting of incidents occured. Recall notice 23S27 / 23V380 is going on ONE YEAR and STILL NO REMEDY! FordPass recall incomplete, remedy not yet available. If my engine catches on fire and I can't get my newborn out of the car se...

Apr 12, 2024 Engine

See attached document for complaint

Apr 12, 2024 Engine

I formally request an investigation on the reason for delay and reporting of incidents occured. Recall notice 23S27 / 23V380 is going on ONE YEAR and STILL NO REMEDY! FordPass recall incomplete, remedy not yet available. If my engine catches on fire and I can't get my newborn out of the car se...

Apr 12, 2024 Engine

See attached document for complaint

Apr 10, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was...

Apr 10, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was...

Mar 26, 2024 Structure

Driver side door hinge pops when opening and closing. Spoke to a Ford dealer and since we are now just over 36,000 miles, our warranty is out. Concerned the door will not close/open or open while in motion. Need to drive this vehicle to work everyday.

Mar 26, 2024 Structure

Driver side door hinge pops when opening and closing. Spoke to a Ford dealer and since we are now just over 36,000 miles, our warranty is out. Concerned the door will not close/open or open while in motion. Need to drive this vehicle to work everyday.

Mar 25, 2024 Structure 71,000 mi

The contact owns a 2021 Ford Escape. The contact stated that the front driver’s side door failed to open wide as designed. Additionally, the front driver’s side window failed to roll down as needed. The contact stated that upon conducting a visual inspection of the vehicle, her husband noticed t...

Mar 25, 2024 Structure 71,000 mi

The contact owns a 2021 Ford Escape. The contact stated that the front driver’s side door failed to open wide as designed. Additionally, the front driver’s side window failed to roll down as needed. The contact stated that upon conducting a visual inspection of the vehicle, her husband noticed t...

Mar 21, 2024 Engine

This repair fix was suppose to be available by October 2023. We are still waiting, and it seems that this could be a dangerous situation if the car stops running and oil is released and a fire starts. Our local Ford dealership seems to be in the dark about when a fix will be available. Maybe the NHT...

Mar 21, 2024 Engine

This repair fix was suppose to be available by October 2023. We are still waiting, and it seems that this could be a dangerous situation if the car stops running and oil is released and a fire starts. Our local Ford dealership seems to be in the dark about when a fix will be available. Maybe the NHT...

Mar 16, 2024 Electrical System

My battery has died and needed replaced, there are transmission issues related to the recall and the power train failing.

Mar 16, 2024 Power Train

My battery has died and needed replaced, there are transmission issues related to the recall and the power train failing.

Mar 16, 2024 Electrical System

My battery has died and needed replaced, there are transmission issues related to the recall and the power train failing.

Mar 16, 2024 Power Train

My battery has died and needed replaced, there are transmission issues related to the recall and the power train failing.

Mar 12, 2024 Engine

See attached document for complaint

Mar 12, 2024 Engine

See attached document for complaint

Mar 12, 2024 Engine

See attached document for complaint

Mar 12, 2024 Engine

See attached document for complaint

Mar 5, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine). The contact stated that on three separate occasions, while driving at various speeds, there was an abnormal burning odor coming from the vehicle. The vehicle was not diagnosed or repa...

Mar 5, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine). The contact stated that on three separate occasions, while driving at various speeds, there was an abnormal burning odor coming from the vehicle. The vehicle was not diagnosed or repa...

Mar 3, 2024 Structure

Driver door spot welds broken. Lot of noise opening door. Sounds like ready to fall off. Understand it has been reported by numerous others.

Mar 3, 2024 Structure

Driver door spot welds broken. Lot of noise opening door. Sounds like ready to fall off. Understand it has been reported by numerous others.

Feb 21, 2024 Structure

I reported a known critical safety issue regarding my 2021 Ford Escape Hybrid to Ford Motor Company and the dealer on 2/21/2024. I requested they repair this widespread issue to them requesting a free repair but they refused. This defect is also documented in Ford Service Bulletin SSM-50150. The ...

Feb 21, 2024 Structure

I reported a known critical safety issue regarding my 2021 Ford Escape Hybrid to Ford Motor Company and the dealer on 2/21/2024. I requested they repair this widespread issue to them requesting a free repair but they refused. This defect is also documented in Ford Service Bulletin SSM-50150. The ...

Feb 19, 2024 Engine

We stopped driving this vehicle when notice was sent about the possible engine fire. We are appalled that Ford has provided no fix for this for 9 months (May 2023 to Feb 2024, the time of this complaint). We contacted a Lemon Law lawyer but there's no protection unless the engine were to malfuncti...

Feb 19, 2024 Fuel/propulsion System

We stopped driving this vehicle when notice was sent about the possible engine fire. We are appalled that Ford has provided no fix for this for 9 months (May 2023 to Feb 2024, the time of this complaint). We contacted a Lemon Law lawyer but there's no protection unless the engine were to malfuncti...

Feb 19, 2024 Engine

We stopped driving this vehicle when notice was sent about the possible engine fire. We are appalled that Ford has provided no fix for this for 9 months (May 2023 to Feb 2024, the time of this complaint). We contacted a Lemon Law lawyer but there's no protection unless the engine were to malfuncti...

Feb 19, 2024 Fuel/propulsion System

We stopped driving this vehicle when notice was sent about the possible engine fire. We are appalled that Ford has provided no fix for this for 9 months (May 2023 to Feb 2024, the time of this complaint). We contacted a Lemon Law lawyer but there's no protection unless the engine were to malfuncti...

Feb 14, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for t...

Feb 14, 2024 Engine

There has been a recall on the engine for this car for almost a year at this point. The original estimated date for the parts to come in to be able to fix this was October 2023. I received a new notice yesterday that a remedy is not expected until MAYBE quarter of 2024. This is the second Escape ...

Feb 14, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for t...

Feb 14, 2024 Engine

There has been a recall on the engine for this car for almost a year at this point. The original estimated date for the parts to come in to be able to fix this was October 2023. I received a new notice yesterday that a remedy is not expected until MAYBE quarter of 2024. This is the second Escape ...

Feb 13, 2024 Engine

My vehicle has not malfunctioned. However, a safety recall was issued for this vehicle with a completion date of October 2023. As of February 2024, the problem has not been solved. I am submitting this complaint in connection with NHTSA’s notice that vehicle owners can submit a complaint if a reca...

Feb 13, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

Feb 13, 2024 Engine

My vehicle has not malfunctioned. However, a safety recall was issued for this vehicle with a completion date of October 2023. As of February 2024, the problem has not been solved. I am submitting this complaint in connection with NHTSA’s notice that vehicle owners can submit a complaint if a reca...

Feb 13, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

Feb 12, 2024 Structure 42,000 mi

The contact owns a 2021 Ford Escape. That contact stated that while attempting to enter the vehicle, the driver's side door failed to open as intended. After a visual inspection, the contact observed that the door hinge attachment point had detached. No warning lights were illuminated. The vehicle w...

Feb 12, 2024 Structure 42,000 mi

The contact owns a 2021 Ford Escape. That contact stated that while attempting to enter the vehicle, the driver's side door failed to open as intended. After a visual inspection, the contact observed that the door hinge attachment point had detached. No warning lights were illuminated. The vehicle w...

Jan 29, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Jan 29, 2024 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Jan 22, 2024 Structure

On the drivers side door, all of the rivets / welding have broken off creating a cracking / breaking sound every time the door opens. The door also will not stay open on its own, and often times will not open completely.

Jan 22, 2024 Structure

On the drivers side door, all of the rivets / welding have broken off creating a cracking / breaking sound every time the door opens. The door also will not stay open on its own, and often times will not open completely.

Jan 8, 2024 Structure

drivers side door hinge broke, making it difficult to enter/exit the vehicle. Note: was NOT due to any high wind or carelessness on my part. Took to dealer this morning and they need to have BODY SHOP make repair!

Jan 8, 2024 Structure

drivers side door hinge broke, making it difficult to enter/exit the vehicle. Note: was NOT due to any high wind or carelessness on my part. Took to dealer this morning and they need to have BODY SHOP make repair!

Jan 3, 2024 Unknown Or Other

Recall has yet to be repaired despite it being recalled for 7 months and a remedy was supposed to be available two months ago.

Jan 3, 2024 Unknown Or Other

Recall has yet to be repaired despite it being recalled for 7 months and a remedy was supposed to be available two months ago.

Jan 1, 2024 Engine

METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ash...

Jan 1, 2024 Vehicle Speed Control

METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ash...

Jan 1, 2024 Engine

METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ash...

Jan 1, 2024 Vehicle Speed Control

METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ash...

Dec 30, 2023 Engine

I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderb...

Dec 30, 2023 Fuel/propulsion System

I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderb...

Dec 30, 2023 Engine

I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderb...

Dec 30, 2023 Fuel/propulsion System

I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderb...

Dec 28, 2023 Structure

Day after purchase of car, door was making noise. Took it to location ford dealer only to be told it's the door check welds and it's $3k+ to replace the entire door. It's gotten so bad, I have to force door to shut.

Dec 28, 2023 Structure

Day after purchase of car, door was making noise. Took it to location ford dealer only to be told it's the door check welds and it's $3k+ to replace the entire door. It's gotten so bad, I have to force door to shut.

Dec 26, 2023 Structure

The driver's side door suddenly made a large popping noise when I opened it one day. Since then, it continues to make this noise and sometimes won't close all the way. The driver's side window has also stopped working properly. It will go down just a couple of inches and stop - fortunately, it's ...

Dec 26, 2023 Structure

The driver's side door suddenly made a large popping noise when I opened it one day. Since then, it continues to make this noise and sometimes won't close all the way. The driver's side window has also stopped working properly. It will go down just a couple of inches and stop - fortunately, it's ...

Dec 13, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Dec 13, 2023 Unknown Or Other

The drivers door check arm spot welds failed. Ref - PE23013

Dec 13, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Dec 13, 2023 Unknown Or Other

The drivers door check arm spot welds failed. Ref - PE23013

Dec 6, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was...

Dec 6, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was...

Dec 4, 2023 Structure

2021 Escape with 61,000 miles and normal use (commuting for work). The Driver door check arm welds have failed causing a crunching noise when opening and closing. Ford dealership says it's not a warranty repair and refuses to fix the problem. There are two SSM/TSBs regarding this problem SSM 51553 a...

Dec 4, 2023 Structure

2021 Escape with 61,000 miles and normal use (commuting for work). The Driver door check arm welds have failed causing a crunching noise when opening and closing. Ford dealership says it's not a warranty repair and refuses to fix the problem. There are two SSM/TSBs regarding this problem SSM 51553 a...

Nov 25, 2023 Structure

Drivers side front door check arm attachment points separated. Door malfunctioning which renders window inoperable. Ford service indicated only recourse is a replacement of the full door assembly. There was no incident of over opening the door!

Nov 25, 2023 Structure

Drivers side front door check arm attachment points separated. Door malfunctioning which renders window inoperable. Ford service indicated only recourse is a replacement of the full door assembly. There was no incident of over opening the door!

Nov 17, 2023 Structure 44,000 mi

The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was parked, there was an abnormal sound while opening the driver’s side front door. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call t...

Nov 17, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was...

Nov 17, 2023 Structure 44,000 mi

The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was parked, there was an abnormal sound while opening the driver’s side front door. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call t...

Nov 17, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was...

Nov 16, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that t...

Nov 16, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that t...

Nov 10, 2023 Seat Belts

WHEN BUCKLING UP THE SEAT BELTS IN THE BACK SEAT OF MY CAR- THEY DO NOT REGISTER ON THE SCREEN. I GET A MESSAGE THAT SAYS 'REAR BELT MONITOR FAULT SERVICE REQUIRED'

Nov 10, 2023 Seat Belts

WHEN BUCKLING UP THE SEAT BELTS IN THE BACK SEAT OF MY CAR- THEY DO NOT REGISTER ON THE SCREEN. I GET A MESSAGE THAT SAYS 'REAR BELT MONITOR FAULT SERVICE REQUIRED'

Oct 31, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for t...

Oct 31, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for t...

Oct 26, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that t...

Oct 26, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that t...

Oct 17, 2023 Structure

Drivers side door is making a popping sound and piece on the inside part(plate?) of the door is moving when the door closes. Passenger side has the same part but it does not move or make noise.

Oct 17, 2023 Structure

Drivers side door is making a popping sound and piece on the inside part(plate?) of the door is moving when the door closes. Passenger side has the same part but it does not move or make noise.

Sep 27, 2023 Unknown Or Other

My drivers side door was squeaking and then started popping. The other day it made a loud pop and now I can hardly open and close the door. My window will also not go up and down. So I have read there are many Escapes with this problem and it is a known problem.

Sep 27, 2023 Unknown Or Other

My drivers side door was squeaking and then started popping. The other day it made a loud pop and now I can hardly open and close the door. My window will also not go up and down. So I have read there are many Escapes with this problem and it is a known problem.

Sep 26, 2023 Structure

Door Weld is broken in drivers door. Extended warranty with EasyCare will not cover it. It is a known issue with this vehicle. How do we get it fixed, without spending out of pocket to fix Ford's issue

Sep 26, 2023 Unknown Or Other

Door Weld is broken in drivers door. Extended warranty with EasyCare will not cover it. It is a known issue with this vehicle. How do we get it fixed, without spending out of pocket to fix Ford's issue

Sep 26, 2023 Structure

Door Weld is broken in drivers door. Extended warranty with EasyCare will not cover it. It is a known issue with this vehicle. How do we get it fixed, without spending out of pocket to fix Ford's issue

Sep 26, 2023 Unknown Or Other

Door Weld is broken in drivers door. Extended warranty with EasyCare will not cover it. It is a known issue with this vehicle. How do we get it fixed, without spending out of pocket to fix Ford's issue

Sep 18, 2023 Structure

Front drivers side door suddenly started making crunching sound when opening. There was no damage, accident, warning or any other incident that proceeded it. It was working normally and then it wasn’t. It is a safety issue because the door doesn’t open fully and the window and door locks do...

Sep 18, 2023 Structure

Front drivers side door suddenly started making crunching sound when opening. There was no damage, accident, warning or any other incident that proceeded it. It was working normally and then it wasn’t. It is a safety issue because the door doesn’t open fully and the window and door locks do...

Sep 15, 2023 Structure

The door check arm on the driver's side door weld broke. Before it happened, it would make a noise when closing before it broke. The dealer has confirmed it and wants to replace the whole door. I would be required to pay for it plus the painting of the door. I have found that this problem has happe...

Sep 15, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufac...

Sep 15, 2023 Structure

The door check arm on the driver's side door weld broke. Before it happened, it would make a noise when closing before it broke. The dealer has confirmed it and wants to replace the whole door. I would be required to pay for it plus the painting of the door. I have found that this problem has happe...

Sep 15, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufac...

Sep 11, 2023 Structure

Driver door hinge weld broke. The door makes loud popping sound and the window will not go down.

Sep 11, 2023 Structure

Driver door hinge weld broke. The door makes loud popping sound and the window will not go down.

Aug 31, 2023 Structure

Most of the welds on the driver door bracket that holds the door latch mechanism have failed.

Aug 31, 2023 Structure

Most of the welds on the driver door bracket that holds the door latch mechanism have failed.

Aug 29, 2023 Structure

Driver side door hinge welds have gave way as making popping sounds and the window does not roll down all the way.

Aug 29, 2023 Structure

Driver side door hinge welds have gave way as making popping sounds and the window does not roll down all the way.

Aug 28, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

Aug 28, 2023 Engine

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time f...

Jul 27, 2023 Structure

Drivers door stop latch welds failed. This severely limits smooth opening and closing of the door as it binds up while moving the door. This happened at 34,500 miles, so fortunately it will be covered by the warranty. If this poor quality manufacturing causes it to happen to the other 3 doors, who w...

Jul 27, 2023 Structure

Drivers door stop latch welds failed. This severely limits smooth opening and closing of the door as it binds up while moving the door. This happened at 34,500 miles, so fortunately it will be covered by the warranty. If this poor quality manufacturing causes it to happen to the other 3 doors, who w...

Jul 26, 2023 Structure

The spot welds in the front driver's side door have failed, the door makes a loud popping noise when opening or closing the door, and the window has difficulty going up and down. The vehicle would be available for inspection. An internet search of this problem has indicated that my door could come...

Jul 26, 2023 Structure

The spot welds in the front driver's side door have failed, the door makes a loud popping noise when opening or closing the door, and the window has difficulty going up and down. The vehicle would be available for inspection. An internet search of this problem has indicated that my door could come...

Jul 14, 2023 Structure

I have a Certified 21 Ford Escape Hybrid - I opened the drivers side door and the 3 welds to the hinge broke. The internet stated this is a common safety issue. It was a past recall with Ford. Ford is not honoring their quality, and refuses to fix the issue. Even the dealer admitted it is a common...

Jul 14, 2023 Structure

I have a Certified 21 Ford Escape Hybrid - I opened the drivers side door and the 3 welds to the hinge broke. The internet stated this is a common safety issue. It was a past recall with Ford. Ford is not honoring their quality, and refuses to fix the issue. Even the dealer admitted it is a common...

Jul 11, 2023 Unknown Or Other

I was just sent A report on the issues with the door of the 2021 Ford Escape. I live in Dallas Tx. I purchased my Ford Escape in 2021 and in the past month I have had so many issues until I don't know where to start. One is currently the door issue; I heard a pop then a knocking, then a grindin...

Jul 11, 2023 Unknown Or Other

I was just sent A report on the issues with the door of the 2021 Ford Escape. I live in Dallas Tx. I purchased my Ford Escape in 2021 and in the past month I have had so many issues until I don't know where to start. One is currently the door issue; I heard a pop then a knocking, then a grindin...

Jul 6, 2023 Engine

The contact owns a 2021 Ford Escape The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was ...

Jul 6, 2023 Engine

The contact owns a 2021 Ford Escape The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was ...

Jul 5, 2023 Forward Collision Avoidance

Car flashed collision warning on highway going 60MPH. No cars were nearby as car continued warning. Cars brakes kicked in and I was eventually able to override this and steer out of a collision with other vehicles. Car flashed a bunch of codes and dealer did system reboot.

Jul 5, 2023 Back Over Prevention

Car flashed collision warning on highway going 60MPH. No cars were nearby as car continued warning. Cars brakes kicked in and I was eventually able to override this and steer out of a collision with other vehicles. Car flashed a bunch of codes and dealer did system reboot.

Jul 5, 2023 Forward Collision Avoidance

Car flashed collision warning on highway going 60MPH. No cars were nearby as car continued warning. Cars brakes kicked in and I was eventually able to override this and steer out of a collision with other vehicles. Car flashed a bunch of codes and dealer did system reboot.

Jul 5, 2023 Back Over Prevention

Car flashed collision warning on highway going 60MPH. No cars were nearby as car continued warning. Cars brakes kicked in and I was eventually able to override this and steer out of a collision with other vehicles. Car flashed a bunch of codes and dealer did system reboot.

Apr 20, 2023 Structure 35,000 mi

The contact owns a 2021 Ford Escape. The contact stated that the front driver’s side door had experienced multiple defects. The contact stated that a metal piece on the door had formed 3 holes on the inside of the door. As a result, the door would swing open without hesitation; in addition, the wi...

Apr 20, 2023 Structure 35,000 mi

The contact owns a 2021 Ford Escape. The contact stated that the front driver’s side door had experienced multiple defects. The contact stated that a metal piece on the door had formed 3 holes on the inside of the door. As a result, the door would swing open without hesitation; in addition, the wi...

Mar 22, 2023 Electrical System

Hybrid battery failure. Vehicle wouldn’t start and activated many warning notices on the instrument panel. Vehicle could not be shifted from the park position. Only way the vehicle could be moved was to activate the neutral tow feature which allowed shift knob to be moved from park to neutral ...

Mar 22, 2023 Electrical System

Hybrid battery failure. Vehicle wouldn’t start and activated many warning notices on the instrument panel. Vehicle could not be shifted from the park position. Only way the vehicle could be moved was to activate the neutral tow feature which allowed shift knob to be moved from park to neutral ...

Mar 20, 2023 Electrical System 14,000 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated that after parking the vehicle, the next morning the vehicle lost electrical power and failed to start. The contact could only open the door by using the key manually. The vehicle was towed to the local dealer. The cause of the failure w...

Mar 20, 2023 Electrical System 14,000 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated that after parking the vehicle, the next morning the vehicle lost electrical power and failed to start. The contact could only open the door by using the key manually. The vehicle was towed to the local dealer. The cause of the failure w...

Mar 8, 2023 Hybrid Propulsion System 12,000 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that AAA was notified and was able to jumpstart the vehicle. Additionally, the contact stated that a message indicating to turn off the voltage to sav...

Mar 8, 2023 Electrical System 12,000 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that AAA was notified and was able to jumpstart the vehicle. Additionally, the contact stated that a message indicating to turn off the voltage to sav...

Mar 8, 2023 Hybrid Propulsion System 12,000 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that AAA was notified and was able to jumpstart the vehicle. Additionally, the contact stated that a message indicating to turn off the voltage to sav...

Mar 8, 2023 Electrical System 12,000 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that AAA was notified and was able to jumpstart the vehicle. Additionally, the contact stated that a message indicating to turn off the voltage to sav...

Jan 18, 2023 Electrical System 37,600 mi

The contact owns a 2021 Ford Escape. The contact stated that after driving for an hour and parking the vehicle, after picking up her coat from the passenger’s side seat she saw a burn mark on the seat with smoke coming from the seat. Additionally, the contact had a burning sensation in her eyes du...

Jan 18, 2023 Electrical System 37,600 mi

The contact owns a 2021 Ford Escape. The contact stated that after driving for an hour and parking the vehicle, after picking up her coat from the passenger’s side seat she saw a burn mark on the seat with smoke coming from the seat. Additionally, the contact had a burning sensation in her eyes du...

Jan 10, 2023 Structure 30,000 mi

The contact owns a 2021 Ford Escape. The contact stated that when she opened the front driver’s side door, she heard a popping sound. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door spot welds failed and needed to be rewelded. The vehicle was not repa...

Jan 10, 2023 Structure 30,000 mi

The contact owns a 2021 Ford Escape. The contact stated that when she opened the front driver’s side door, she heard a popping sound. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door spot welds failed and needed to be rewelded. The vehicle was not repa...

Jan 8, 2023 Power Train

2021 Ford Escape Titanium Hybrid with over 11,000 Miles. Received following Text Message from Ford: Service Engine Soon - The Powertrain Control System has Detected a Fault with the High Voltage Battery Coolant Pump. The Check Engine Light on the Instrument Cluster Illuminated. Could see or fee...

Jan 8, 2023 Power Train

2021 Ford Escape Titanium Hybrid with over 11,000 Miles. Received following Text Message from Ford: Service Engine Soon - The Powertrain Control System has Detected a Fault with the High Voltage Battery Coolant Pump. The Check Engine Light on the Instrument Cluster Illuminated. Could see or fee...

Dec 23, 2022 Service Brakes

Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was ...

Dec 23, 2022 Fuel/propulsion System

Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was ...

Dec 23, 2022 Service Brakes

Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was ...

Dec 23, 2022 Fuel/propulsion System

Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was ...

Nov 28, 2022 Seats 2,000 mi

The contact owns a 2021 Ford Escape. The contact stated that there was a metal piece inside the front driver's seat that was poking him while driving. The contact stated that the failure was distracting while driving as he would manually attempt to move the part while driving. The vehicle was taken ...

Nov 28, 2022 Seats 2,000 mi

The contact owns a 2021 Ford Escape. The contact stated that there was a metal piece inside the front driver's seat that was poking him while driving. The contact stated that the failure was distracting while driving as he would manually attempt to move the part while driving. The vehicle was taken ...

Sep 29, 2022 Engine 14,500 mi

The contact owns a 2021 Ford Escape Hybrid. The contact noticed that a loose wire hanging from underneath the vehicle. The vehicle was taken to a dealer where the mechanic informed him that the heat exchange wire was designed longer than needed which resulted in the defect. The dealer cautioned him ...

Sep 29, 2022 Engine 14,500 mi

The contact owns a 2021 Ford Escape Hybrid. The contact noticed that a loose wire hanging from underneath the vehicle. The vehicle was taken to a dealer where the mechanic informed him that the heat exchange wire was designed longer than needed which resulted in the defect. The dealer cautioned him ...

Aug 5, 2022 Structure

Driver side door - black door support assembly which opens and closes door - welds broke.

Aug 5, 2022 Structure

Driver side door - black door support assembly which opens and closes door - welds broke.

Aug 2, 2022 Electrical System 500 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that ...

Aug 2, 2022 Forward Collision Avoidance 500 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that ...

Aug 2, 2022 Electrical System 500 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that ...

Aug 2, 2022 Forward Collision Avoidance 500 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that ...

Jul 11, 2022 Engine Fire

I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in...

Jul 11, 2022 Unknown Or Other Fire

I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in...

Jul 11, 2022 Electrical System 1,860 mi

The contact owns a 2021 Ford Escape. The contact stated while attempting to enter the vehicle there was unknown noise coming from the engine. The vehicle was unable to start and was only accessible using the key fob. There was no warning light illuminated. The contact was unable to start the vehicle...

Jul 11, 2022 Engine Fire

I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in...

Jul 11, 2022 Unknown Or Other Fire

I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in...

Jul 11, 2022 Electrical System 1,860 mi

The contact owns a 2021 Ford Escape. The contact stated while attempting to enter the vehicle there was unknown noise coming from the engine. The vehicle was unable to start and was only accessible using the key fob. There was no warning light illuminated. The contact was unable to start the vehicle...

Jul 3, 2022 Unknown Or Other Crash

* I Was about to park in my drive way on 6/7/2022 when the vehicle suddenly accelerated by itself, breaking my closed garage door, destroyed every garden equipment and everything else found on its passage in the garage and entered my granddaughter's bedroom causing MAJOR structural damages to the ho...

Jul 3, 2022 Unknown Or Other Crash

* I Was about to park in my drive way on 6/7/2022 when the vehicle suddenly accelerated by itself, breaking my closed garage door, destroyed every garden equipment and everything else found on its passage in the garage and entered my granddaughter's bedroom causing MAJOR structural damages to the ho...

Jul 2, 2022 Service Brakes

The brakes seem to fail randomly, which requires me to pump the brakes and have more distance in order to avoid hitting the car in front of me. I first noticed this when going down a hill leading into a red light near my house, as it would happen every few weeks, where I would press down on the brea...

Jul 2, 2022 Service Brakes

The brakes seem to fail randomly, which requires me to pump the brakes and have more distance in order to avoid hitting the car in front of me. I first noticed this when going down a hill leading into a red light near my house, as it would happen every few weeks, where I would press down on the brea...

May 23, 2022 Structure 60 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated while driving approximately 65 MPH, a loud noise came from the hood with the hood vibrating. The contact stated he had opened and closed the hood several times however, the vibration and the loud noise continued. The contact stated that ...

May 23, 2022 Structure 60 mi

The contact owns a 2021 Ford Escape Hybrid. The contact stated while driving approximately 65 MPH, a loud noise came from the hood with the hood vibrating. The contact stated he had opened and closed the hood several times however, the vibration and the loud noise continued. The contact stated that ...

May 9, 2022 Unknown Or Other

We have a 2021 Ford Escape Hybrid purchased from Corwin Ford in Reno, NV. that when driven at high speed the front hood vibrates and the hood makes a very loud flutter sound. I have informed the salesperson Finn Orwig of this situation over the last 7-8 months. His service department tightened the...

May 9, 2022 Unknown Or Other

We have a 2021 Ford Escape Hybrid purchased from Corwin Ford in Reno, NV. that when driven at high speed the front hood vibrates and the hood makes a very loud flutter sound. I have informed the salesperson Finn Orwig of this situation over the last 7-8 months. His service department tightened the...

May 6, 2022 Service Brakes

My 21 Escape Hybrid started making sounds like rear brakes hanging up when put in reverse. I initially thought it just might be moisture but the noise is consistent. I took it to a Ford dealer and the service manager said that they have had a similar problem with another escape hybrid. Today i ha...

May 6, 2022 Service Brakes

My 21 Escape Hybrid started making sounds like rear brakes hanging up when put in reverse. I initially thought it just might be moisture but the noise is consistent. I took it to a Ford dealer and the service manager said that they have had a similar problem with another escape hybrid. Today i ha...

Apr 12, 2022 Unknown Or Other Fire

My vehicle 2021 Ford Escape caught fire

Apr 12, 2022 Unknown Or Other Fire

My vehicle 2021 Ford Escape caught fire

Mar 29, 2022 Service Brakes

While applying the brakes, it's as if the brakes let go for a split second and then kicks back in again. It's long enough to make your heart jump and think: What the heck? Then it's back to normal. I first noticed it about 3 months into our lease, and it happens about once or twice every week or...

Mar 29, 2022 Service Brakes

While applying the brakes, it's as if the brakes let go for a split second and then kicks back in again. It's long enough to make your heart jump and think: What the heck? Then it's back to normal. I first noticed it about 3 months into our lease, and it happens about once or twice every week or...

Mar 15, 2022 Vehicle Speed Control

When driving with the automatic cruise control engaged it sometimes reads country road signs as speed limit signs. When I turn onto Dakota County road 85,as an example, it reads it as 85mph and accelerates to 85mph. I have to cancel the cruise to stop it. The speed limit that is shown on the instrum...

Mar 15, 2022 Vehicle Speed Control

When driving with the automatic cruise control engaged it sometimes reads country road signs as speed limit signs. When I turn onto Dakota County road 85,as an example, it reads it as 85mph and accelerates to 85mph. I have to cancel the cruise to stop it. The speed limit that is shown on the instrum...

Mar 13, 2022 Air Bags Crash

On Dec. 26, 2021, I was in a collision with another vehicle and the driver side airbag failed to activate. I suffered a fractured sternum as a result. The car was a total loss, sent to a yard and sold. I don’t know if it is available for inspection. The police report states the air bags were deplo...

Mar 13, 2022 Air Bags Crash

On Dec. 26, 2021, I was in a collision with another vehicle and the driver side airbag failed to activate. I suffered a fractured sternum as a result. The car was a total loss, sent to a yard and sold. I don’t know if it is available for inspection. The police report states the air bags were deplo...

Mar 9, 2022 Power Train

The transmission issues has made me stuck at gas stations and other random places at night leaving me with no help

Mar 9, 2022 Power Train

The transmission issues has made me stuck at gas stations and other random places at night leaving me with no help

Mar 7, 2022 Structure 5,000 mi

The contact owns a 2021 Ford Escape. The contact stated that while driving at 70 MPH, there was an abnormal noise coming from the front end of the vehicle. The vehicle was taken to a dealer where it was diagnosed a floorboard failure. The contact continued to drive the vehicle and the failure persis...

Mar 7, 2022 Structure 5,000 mi

The contact owns a 2021 Ford Escape. The contact stated that while driving at 70 MPH, there was an abnormal noise coming from the front end of the vehicle. The vehicle was taken to a dealer where it was diagnosed a floorboard failure. The contact continued to drive the vehicle and the failure persis...

Feb 22, 2022 Service Brakes

The brakes are extremely loud when backing in the morning. I also notice what I would consider a longer breaking time thar I thought was related to the regenerative breaking system. I brought it in once to be looked at and Ford Tallahassee said its fine. It is not.

Feb 22, 2022 Service Brakes

The brakes are extremely loud when backing in the morning. I also notice what I would consider a longer breaking time thar I thought was related to the regenerative breaking system. I brought it in once to be looked at and Ford Tallahassee said its fine. It is not.

Jan 3, 2022 Engine

The Electric Motor Cooling Pump failed and shut down the engine without warning. It occurred the first time on Route 1 at night and about two weeks later it occurred three consecutive times as I was driving on a local street. I was able to restart the car but was told by the dealership to have it ...

Jan 3, 2022 Engine

The Electric Motor Cooling Pump failed and shut down the engine without warning. It occurred the first time on Route 1 at night and about two weeks later it occurred three consecutive times as I was driving on a local street. I was able to restart the car but was told by the dealership to have it ...

Dec 13, 2021 Unknown Or Other

Stopped at a red light on 3 lane highway, in middle lane. When light turned green, I tried to accelerate as usual, but the car (hybrid) would not go. Message on dashboard was "STOP SAFELY NOW". Car was coasting about 5 MPH. I was able to get barely off the road. I could turn the car on/off b...

Dec 13, 2021 Unknown Or Other

Stopped at a red light on 3 lane highway, in middle lane. When light turned green, I tried to accelerate as usual, but the car (hybrid) would not go. Message on dashboard was "STOP SAFELY NOW". Car was coasting about 5 MPH. I was able to get barely off the road. I could turn the car on/off b...

Dec 12, 2021 Unknown Or Other

Stopped in the middle of three lanes at a red light, when light turned green car, which is a hybrid did not power back up. I could not accelerate. Message on dashboard was STOP NOW with red triangle symbol. I was on a State highway in heavy traffic. 55 mph speed limit. Going about 8 mph with fla...

Dec 12, 2021 Unknown Or Other

Stopped in the middle of three lanes at a red light, when light turned green car, which is a hybrid did not power back up. I could not accelerate. Message on dashboard was STOP NOW with red triangle symbol. I was on a State highway in heavy traffic. 55 mph speed limit. Going about 8 mph with fla...

Jun 2, 2021 Electrical System

High Voltage battery warning occurs and gives possibility of shutting the car down

Jun 2, 2021 Power Train

High Voltage battery warning occurs and gives possibility of shutting the car down

Jun 2, 2021 Electrical System

High Voltage battery warning occurs and gives possibility of shutting the car down

Jun 2, 2021 Power Train

High Voltage battery warning occurs and gives possibility of shutting the car down