2002 FORD ESCAPE Service Brakes, Hydraulic Problems
158 complaints about Service Brakes, Hydraulic
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Service Brakes, Hydraulic Complaints (158)
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN HER DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE FIRE DEPARTMENT STATED THAT THE MASTER BRAKE CYLINDER AND THE CRUISE CONTROL CABLES WERE MELTED. THE VEHICLE WAS DEEMED A TOTAL LOSS, BUT WAS NOT TOWED FROM THE CONTACT'S RESIDENCE. THE DEALER (LITHIA FORD OF MISSOULA, 3943 BROOKS ST, MISSOULA, MT 59804) AND THE MANUFACTURER WERE CALLED AND THE CONTACT WAS AWAITING A CALL BACK. THE CONTACT STATED THAT SHE HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V005000 (SERVICE BRAKES, HYDRAULIC) AND 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 145,000. .*BF *TR
Mileage: 145,000
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER EXITING THE VEHICLE, THERE WAS A FIRE THAT ERUPTED UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY A FIRE COMPANY. THE VEHICLE WAS DESTROYED AND TOWED. THE INSURANCE COMPANY WAS TO INVESTIGATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) AND 12V005000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT *TR
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC). WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR AND THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR WHEEL SENSOR SHORT CIRCUITED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000. UPDATED 04/06/15*LJ
Mileage: 209,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG AND ABS WARNING LIGHTS ILLUNIMATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 166,000.
Mileage: 110,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT APPLIED IMMENSE PRESSURE TO THE BRAKES TO NO AVAIL. THE CONTACT CRASHED INTO FIVE VEHICLES. THE CONTACT SUFFERED BRUISES TO HER LEGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 135,000. UPDATED 12/5/13*CN
Mileage: 135,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT 40 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOOR BOARD. THE CONTACT MENTIONED THAT IN ORDER TO STOP THE VEHICLE HE HAD TO DOWN SHIFT AND ENGAGE THE EMERGENCY BRAKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 176,000. UPDATED 3/14/13 *CN THE CONSUMER STATED BOTH FRONT BRAKE HOSES FAILED AT THE SAME TIME. UPDATED 03/21/13
Mileage: 176,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) WAS RECEIVED JANUARY 2012. THE DEALER STATED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL THE END OF JUNE. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE PART WAS NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 98,000. THE CONSUMER WOULD LIKE THE SEAL REPLACED ON THE MASTER CYLINDER. UPDATED 07/12/12
Mileage: 98,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) WAS RECEIVED JANUARY 2012. THE DEALER STATED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL THE END OF JUNE. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT THE PART WAS NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 98,000. THE CONSUMER WOULD LIKE THE SEAL REPLACED ON THE MASTER CYLINDER. UPDATED 07/12/12
Mileage: 98,000
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL *TGW THE CONSUMER STATED HE HAS NOT RECEIVED ANY TYPE OF CORRESPONDENCE AS TO WHEN HE CAN HAVE THE RECALL PERFORMED ON HIS VEHICLE. RECALL # 07V156000 *JB
DEAR NHTSA: I RECEIVED A RECALL NOTICE IN JANUARY 2012 FOR MY 2002 FORD ESCAPE. A POSSIBLE ELECTRICAL SHORT COULD OCCUR IN THE ANTI-LOCK BRAKE SYSTEM WHICH COULD RESULT IN A FIRE. BECAUSE OF THIS SAFETY ISSUE, OWNERS WERE INSTRUCTED TO PARK THEIR CARS AWAY FROM STRUCTURES TO PREVENT POSSIBLE FIRE FROM SPREADING. .FOR THE LAST FOUR MONTHS FORD HAS BEEN TELLING US THAT PARTS ARE UNAVAILABLE AND THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. IT SEEMS THAT FORD HAS NO REGARD FOR THE SAFETY OF THEIR CUSTOMERS. THEY CERTAINLY DO NOT CARE ABOUT THE INCONVENIENCE THIS IS CAUSING THEIR CUSTOMERS. I HAVE BEEN UNABLE TO USE MY GARAGE SINCE JANUARY AND HAVE BEEN PARKING MY CAR AWAY FROM STRUCTURES AND OTHER VEHICLES. I CANNOT SELL OR TRADE MY VEHICLE. YESTERDAY,FORD CUSTOMER SERVICE TOLD ME THAT PARTS SHOULD BE AVAILABLE BY THE SECOND QUARTER OF THIS YEAR, ALTHOUGH THEY CANNOT GUARANTEE IT. PLEASE NOTE, I SPOKE TO FORD TWO MONTHS AGO AND WAS TOLD PARTS WOULD BE AVAILABLE BY APRIL. I AM GETTING THE IMPRESSION THIS IS NOT AT ALL A PRIORITY FOR FORD. PLEASE CONTACT FORD AND FIND OUT WHY NOTHING IS BEING DONE TO FIX THIS SAFETY ISSUE. PLEASE FEEL FREE TO CONTACT ME IF YOU WOULD LIKE ANY ADDITIONAL INFORMATION. THANK YOU... UPDATED 05/31/12 *BF CONSUMER STATES THEY HAVEN'T BEEN ABLE TO PARK IN THEIR GARAGE SINCE JANUARY AND THEIR PATIENCE HAS RUN ITS COURSE. CONSUMER HAD SPOKEN TO THEIR INSURANCE COMPANY AND INSURANCE COMPANY MAY NOT PAYOUT IF CAR CATCHES FIRE BECAUSE OF FORD'S NEGLIGENCE. UPDATED 6/6/12 *SD *TR
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT A BURNING ODOR WAS EXHIBITED FORM THE VEHICLE WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WERE TWO LEAKS COMING FROM THE ENGINE. THE VEHICLE WAS REPAIRED HOWEVER, THE BURNING ODOR REMAINED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) BUT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE TO REPAIR THE VEHICLE UNTIL THE SECOND QUARTER OF 2012. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED FORD TOLD HER THAT THE PARTS FOR NHTSA RECALL CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT/MODULE) WERE NOT AVAILABLE AND THE MANUFACTURER DID NOT GIVE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT EVEN THOUGH IT STATES IN THE RECALL THAT THE VEHICLE MAY CATCH FIRE, IT WAS SAFE TO DRIVE. THE CURRENT MILEAGE WAS 100,000. UPDATED 07/06/12 *BF UPDATED 08/02/12
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER AND THE MANUFACTURER WERE NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE BRAKES SHUTTERED WHENEVER THEY WERE APPLIED AND THE ANTI LOCK BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000.
Mileage: 134,000
RECEIVED A RECALL NOTICE IN FEB FROM FORD (RECALL ID 12V00500 - ISSUED JAN 2012). INDICATED POTENTIAL PROBLEMS WITH BRAKE FLUIDS LEAKS THAT COULD CAUSE SHORTS IN THE ABS ELECTRONICS. WE CONTACTED DEALER. NO PARTS AVAILABLE YET. OUR ABS AND BRAKE INDICATORS CAME ON IN MARCH AS DESCRIBED IN THE RECALL NOTICE. FORD STILL SAID THAT RECALL SHOWS SAFE TO DRIVE, JUST DON'T PARK IN THE GARAGE DUE TO POTENTIAL FIRES. LAST NIGHT, DROVE HOME AND PARKED (IN THE DRIVEWAY). UNLOADED SOME STUFF FROM CAR... NO PROBLEMS NOTICED. CAME OUT OF HOUSE ABOUT 15 MINUTES LATER TO UNLOAD STUFF FROM CAR AND FOUND IT SMELLING OF HOT ELECTRICAL SYSTEM, AND SMOKE COMING FROM HOOD. USED HOSE TO COOL DOWN UNDER HOOD, WHILE I FOUND WRENCH AND UNHOOKED THE BATTERY. SMOKE WAS COMING FROM ALL SIDES UNDER AND BEHIND ENGINE BLOCK. ONCE BATTERY DISCONNECTED THE SMOKING STOPPED. CALLING FORD CORPORATE, LOCAL DEALER, AND INSURANCE THIS MORNING TO SEE WHAT TO DO NEXT. *TR
Mileage: 118,390
RECEIVED A RECALL NOTICE IN FEB FROM FORD (RECALL ID 12V00500 - ISSUED JAN 2012). INDICATED POTENTIAL PROBLEMS WITH BRAKE FLUIDS LEAKS THAT COULD CAUSE SHORTS IN THE ABS ELECTRONICS. WE CONTACTED DEALER. NO PARTS AVAILABLE YET. OUR ABS AND BRAKE INDICATORS CAME ON IN MARCH AS DESCRIBED IN THE RECALL NOTICE. FORD STILL SAID THAT RECALL SHOWS SAFE TO DRIVE, JUST DON'T PARK IN THE GARAGE DUE TO POTENTIAL FIRES. LAST NIGHT, DROVE HOME AND PARKED (IN THE DRIVEWAY). UNLOADED SOME STUFF FROM CAR... NO PROBLEMS NOTICED. CAME OUT OF HOUSE ABOUT 15 MINUTES LATER TO UNLOAD STUFF FROM CAR AND FOUND IT SMELLING OF HOT ELECTRICAL SYSTEM, AND SMOKE COMING FROM HOOD. USED HOSE TO COOL DOWN UNDER HOOD, WHILE I FOUND WRENCH AND UNHOOKED THE BATTERY. SMOKE WAS COMING FROM ALL SIDES UNDER AND BEHIND ENGINE BLOCK. ONCE BATTERY DISCONNECTED THE SMOKING STOPPED. CALLING FORD CORPORATE, LOCAL DEALER, AND INSURANCE THIS MORNING TO SEE WHAT TO DO NEXT. *TR
Mileage: 118,390
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING BRAKE FLUID. THE CONTACT ALSO STATED THAT HE EVENTUALLY RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), WHICH ADDRESSED THE FAILURE. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE. THEY WERE UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.
Mileage: 92,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) IN APRIL 2012. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART NEEDED FOR RECALL REPAIRS WAS ON BACK ORDER AND WAS NOT AWARE OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE REPAIR EXPECTATIONS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 147,000.
Mileage: 140,000
SAFETY RECALL NOTICE 11S24.IT IS TAKING FORD WAY TOO LONG TO FIX THE PROBLEM.WE CALLED THEM TWICE AND TODAY FORD SAID MIGHT NOT HAVE PARTS UNTIL JUNE. *JS
Mileage: 60,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT BRAKE FLUID WAS LEAKING AND CAUSED A SHORT IN THE BRAKE CONTROL MODULE. THE BRAKE CONTROL MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE MILEAGE WAS 147,000.
Mileage: 147,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) IN JANUARY, THE MANUFACTURER ADVISED THAT A SECOND LETTER WOULD BE SENT TO THE CONTACT IN APRIL TO ADVISED OF WHEN THE VEHICLE COULD BE REPAIRED. THE CONTACT NEVER RECEIVED THE LETTER AND CONTACTED THE LOCAL DEALER. THE DEALER STATED TO THE CONTACT THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIR WERE NOT READILY AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME OF AVAILABILITY. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD EXHIBIT ONE OF THE RECALL CONSEQUENCES IF THE VEHICLE WAS NOT REPAIRED IN A REASONABLE TIME FRAME. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. AFTER TAKING THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE), THE CONTACT WAS INFORMED THAT THE REPAIR PARTS WOULD NOT BECOME AVAILABLE UNTIL AFTER A SIX MONTH WAITING PERIOD. THE CONTACT STATED THAT THE TIME INVOLVED WITH HAVING TO WAIT TO HAVE THE DEFECT REPAIRED WAS UNSATISFACTORY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 136,000.
Mileage: 136,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMEBR 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A TIME TABLE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE WAS GOING TO BE INSPECTED SOON AND SHE FEARED THE POTENTIAL FIRE HAZARD. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
Mileage: 100,000
BRAKES ARE LIKE HITTING A BRICK SOMETIMES DON'T STOP YOU HAVE TO PUMP. AND IT FEELS LIKE ITS PUSHING BACK . BRAKE LIGHT IS ON. CALLED FORD ABOUT RECALL ON BRAKE ABS AND THEY SAY WE DON;T KNOW WHEN WE WILL HAVE THE PART PARK THE CA. THIS IS DANGEROUS I HAVE ONLY ONE VEHICLE AND HAVE TO DRIVE TO GET TO WORK. IS THERE NO ALTERNATIVE? WHAT ELSE CAN BE DONE FORD GETS AWAY WITH SO MUCH!!! WILL FORD REIMBURSE FOR A RENTAL UNTIL THIS IS FIXED??
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKES FAILED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL # 07E023000. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 155,000. UPDATED 04/06/12*LJ THE CONSUMER STATED BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER. UPDATED 04/16/12
Mileage: 120,000
CPSC#I1220674A. 2002 FORD ESCAPE. CONSUMER STATED SHE RECEIVED A LETTER INFORMING HERE THERE WAS A SAFETY RECALL 11S24 ON HER CAR. *LN THE CONSUMER STATED THE RECALL WAS FOR A FAULTY ABS RELAY. THE CONSUMER WAS INFORMED THE PARTS WOULD NOT BE AVAILABLE UNTIL LATE SPRING 2012. THE CONSUMER WAS ADVISED TO PARK THE VEHICLE OUTDOORS AWAY FROM STRUCTURES, AS THE DEFECT COULD RESULT IN A FIRE EVEN AFTER THE VEHICLE WAS TURNED OFF. *JB UPDATED VOQ 03/15/12
TOOK THE VEHICLE INTO FORD TO ADJUST BRAKES BECAUSE THE FELT MUSHY AND PEDAL TRAVELED TO THE FLOOR. FORD ADJUSTED THE BRAKES, FOUND A CRACKED BRAKE LINE, AND BLEED THE BRAKES AND CHARGED $260. TWO WEEKS LATER THE SAME PROBLEM OCCURRED. LEFT THE CAR AT FORD THIS TIME THEY SAY A FAULTY MASTER CYLINDER WHICH IS ANOTHER $280. NOW OF COURSE THEY CLAIM THIS HAS NOTHING TO DO WITH THE RECALL FOR THE LEAKING MASTER CYLINDER CAP. *TR
Mileage: 96,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 FOR THE VEHICLE. THE CONTACT CALLED HER NEAREST DEALER AND WAS ADVISED THAT THE PARTS FOR THE RECALL REPAIR WOULD NOT BECOME AVAILABLE UNTIL APRIL 2012. PRIOR TO RECEIVING THE RECALL NOTICE, THE CONTACT WAS TRAVELING 10 MPH WHEN SHE ATTEMPTED TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND AND THE BRAKE PEDAL DROPPED TO THE FLOORBOARD ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000.
Mileage: 100,000
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL AFTER 10 YEARS. *TGW
I CRASHED ON NOVEMBER 24TH OF 2010 DUE TO NOT BEING ABLE TO STOP FAST ENOUGH BECAUSE OF MY ANTI LOCK BRAKES. HURT SOMEONE IN THE PROCESS,HAD TO PAY FINES AND COURT COSTS AND AN ACCIDENT ON MY PERFECT RECORD BECAUSE I WAS AT FAULT FOR RUNNING INTO THEM. AND I WAS LEFT WITH A TOTALED TRUCK I HAD TO SELL TO PAY FOR FINES AND NOW I FOUND OUT THERE WAS A RECALL ON MY ANTI LOCK BRAKES WHICH EXPLAINS WHY IT WASN'T WORKING RIGHT.... *TR
Mileage: 180,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE MANUFACTURER TOLD THEM THAT THE PARTS FOR NHTSA RECALL CAMPAIGN ID NUMBER: 12V005000 (SURVIVE BRAKES, HYDRAULIC: ANTI-LOCK: CONTROL UNIT MODULE) WILL NOT BE AVAILABLE UNTIL APRIL AND DOES NOT KNOW IF THE PARTS WILL BE AVAILABLE OR NOT. THE CONTACT STATED THIS WAS NOT SATISFACTORY BECAUSE THE RECALL STATED THE VEHICLE COULD CATCH FIRE. THE CURRENT MILEAGE WAS 95,000. UPDATED 03/14/12 *BF
I HAVE RECEIVED A NOTICE FROM FORD M.C. THAT MY FORD 2002 ESCAPE CAN SPONTANEOUSLY CATCH FIRE AND BURN MY HOUSE DOWN WHILE TURNED OFF INSIDE MY GARAGE OR WHILE RUNNING, THEREFORE I SHOULD STOP PARKING THE VEHICLE NEAR ANY HOUSE STRUCTURES. WHEN I CALLED FORD, I'M TOLD THAT THE VEHICLE IS OTHERWISE SAFE, WHILE IT IS SCHEDULED TO BE REPAIRED SOMETIME IN QUARTER #2 OF THIS YEAR. HOW SAFE DOES THIS SOUND TO YOU..??? I HAVE DETECTED THE HOT SMELL ODORS REFERRED TO WITHIN THE LETTER (RECALL NOTICE) & AM CONCERNED THAT THE GOVERNMENT IS GIVING FORD TOO MUCH SLACK IN RESOLVING A MATTER THAT APPEARS TO BE QUITE VOLATILE (PUN INTENDED). *TR
RECEIVED NOTICE FROM FORD REGARDING SAFETY RECALL 11S24 FOR ESCAPE 2002 DATED JANUARY 2012. ADVISED NOT TO PARK CAR NEAR ANY STRUCTURES TO PREVENT A POTENTIAL FIRE FROM SPREADING IN UNLIKELY EVENT THAT YOUR ABS MODULE DEVELOPS AN ELECTRICAL SHORT. FORD DEALER INSPECTION PERFORMED 2/9/2012 STATES CAR WILL NEED SAFETY RECALL PARTS BUT WILL NOT BE AVAILABLE FOR 45 DAYS OR LATER. CONTACTED FORD MFG, CUSTOMER SERVICE SUPERVISOR TRIED TO LOCATE PARTS- UNAVAILABLE. SUPERVISOR SAYS NOTICE IS NOT OFFICIAL YET, THERE ARE NO IMPLEMENTATION PLANS OR PARTS AVAILABLE FOR OLDER CARS, NO REPAIR PROCEDURES AVAILABLE. OFFERED TO HELP ME QUALIFY FOR A NEW CAR AND WORK WITH LOCAL DEALERSHIP. 2ND OFFER TO PLACE AFTERMARKET PARTS AT MY COST AND APPLY FOR REIMBURSEMENT/PARTIAL REIMBURSEMENT/NO REIMBURSEMENT BASED ON IF THE RECALL IS GOING TO GO THROUGH. IS THIS OFFICIAL OR NOT OFFICIAL, AND IS FORD RELEASING THEMSELVES OF LIABILITY IF THERE IS PROPERTY DAMAGE AND THAT IS THE NATURE OF THE LETTER. *TR
Mileage: 157,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE THROUGH THE VENTS. THE CONTACT MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED AND THAT HE WAS CONSTANTLY REPLENISHING THE BRAKE FLUID RESERVOIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 134,000.
Mileage: 120,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE CONTACT EXPRESSED CONCERN BECAUSE THE PARTS WERE NOT AVAILABLE AND THE CONTACT WAS INSTRUCTED NOT TO OPERATE THE VEHICLE BECAUSE IT COULD CATCH ON FIRE. THE VEHICLE WAS THE ONLY MODE OF TRANSPORTATION FOR THE CONTACT. THE DEALER WAS NOTIFIED, BUT DID NOT HAVE THE PARTS AVAILABLE TO PERFORM REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/ MODULE ); HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REMEDY REPAIR. THE CONTACT WAS DISPLEASED TO KNOW THE DEALER AND MANUFACTURER WERE UNABLE TO STATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL, ALTHOUGH THERE WAS CONCERN OF THE SAFETY ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH ON AN ICY SURFACE, THE DRIVER APPLIED THE BRAKES AND THE ANTI LOCK BRAKING SYSTEM DID NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ANTI LOCK BRAKE MODULE HAD BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000.
Mileage: 95,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WHEN IT BECAME ENGULFED IN FLAMES. THERE WAS DAMAGE TO THE CONTACT'S HOME AS A RESULT OF THE FIRE. THE OWNER RECEIVED MINOR BURNS TO HIS HANDS FROM TRYING TO EXIT THE RESIDENCE SAFELY. THE FIRE AND POLICE DEPARTMENTS WERE CALLED AND ADVISED THAT THE FIRE HAD ORIGINATED FROM THE ANTI-LOCK BRAKING SYSTEM. THE MANUFACTURER WAS CONTACTED AND THEY SENT AN INVESTIGATOR TO ACCESS THE DAMAGES. THERE WAS NO RESPONSE FROM THE MANUFACTURER AS OF YET. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 01/13/12*LJ UPDATED 01/20/12
Mileage: 30,000
VEHICLE WAS PARKED IN YARD WHEN SMOKE STARTED COMING OUT FROM UNDER THE HOOD. WE RAISED HOOD AND SAW WIRES ON FIRE UNDER THE MASTER CYLINDER. WE PUT THE FIRE OUT. WIRES FROM ABS SYSTEM CAUGHT ON FIRE *TR
Mileage: 122,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PARKED THE CONTACT NOTICED THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED AN INSPECTOR WOULD GO OUT TO INSPECT THE VEHICLE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE HAD NOT BEEN DETERMINED. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS BUT THE TECHNICIANS STATED REPAIRS WERE NOT NEEDED. THE CONTACT STATED THE FIRE BEGAN WHERE THE ABS MODULE WAS LOCATED AND BELIEVED THE FIRE WAS CAUSED BY THE ABS MODULE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Mileage: 147,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS PARKED FOR APPROXIMATELY ONE HOUR WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT ARRIVE AND EXTINGUISHED THE FIRE. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THE ANTI LOCK BRAKE MODULE CAUSED THE FIRE. THE VEHICLE WAS NOT REPAIRED AND HAD NOT BEEN MOVED SINCE THE FIRE. THE FAILURE AND CURRENT MILEAGE WAS 153,000.
Mileage: 153,000
TL* THE CONTACT OWNS 2002 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 35 MPH THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE CONTACT SMELLED SOMETHING BURNING. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE WIRES THAT WERE CONNECTED TO THE BRAKES MASTER CYLINDER HAD MELTED. THE MECHANIC ALSO INFORMED THE CONTACT OF NHTSA RECALL NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER) AND THE CONTACT CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THIS WAS A MANUFACTURERS DEFECT THAT COULD HAVE RESULTED IN A CRASH. THE FAILURE MILEAGE WAS 124,000.
Mileage: 124,000
ON OR ABOUT JUNE 17, 2011, MY 2002 FORD ESCAPE WAS PARKED AND THE IGNITITION WAS IN THE OFF POSITION WHEN MY CAR ALARM WENT OFF. WHEN I LOOKED OUTSIDE I OBSERVED SMOKE BELLOWING OUT FROM UNDER THE HOOD. THE NEXT DAY, I WAS ABLE TO GET MY VEHICLE TO DEALER, WHERE THEY DIAGNOSED THE ABS MODULE HAS OVERHEATED AND NEEDS TO BE REPLACED. I WAS GIVEN AN ESTIMATE OF $720.00 TO REPAIR THE PROBLEM. UPON FURTHER INVESTIGATION I HAVE DISCOVERED THAT THE SERVICE BRAKES, HYDRAULIC: ANTILOCK; CONTROL UNIT MODULE WAS RECALLED BY FORD (#07S51)ON APRIL 23, 2007 AND CONTINUES TO BE OPEN. I WAS IN CONTACT WITH SERVICE MANAGER FOR DEALER ON OR ABOUT JUNE 30TH TO FOLLOW UP ON THE WORK THEY HAD DONE IN MAY 2007 CONCERNING THIS PROBLEM. HE INFORMED ME THAT WHEN THEY INSPECTED THE VEHICLE IN 5/07, THERE WAS NO PROBLEM AND THAT IT WAS PROPERLY INSPECTED, AND THEY PLACED GREASE ON IT , AND ARE NOT WILLING TO PAY FOR THIS REPAIR. ON OR ABOUT JULY 1, 2011, SUBMITTED A CLAIM TO THE FORD MOTOR CO. REGARDING THIS REPAIR AT NO COST TO ME. UPON FURTHER INSPECTION, HAS ALSO DISCOVERED ANOTHER RECALL PROBLEM (NHTSA #07E023000)SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: MASTER CYLINDER AND THAT BRAKE FLUID HAS LEAKED FROM THE REAR OF MASTER CYLINDER AND HAS LEAKED ON THE VEHICLE INTO THE POWER BRAKE BOOSTER. I HAVE BEEN EXPERIENCING NO BRAKES WHEN I PUT MY FOOT ON THE BRAKE PEDEL. DESPITE THESE RECALL PROBLEMS BEING INVESITGATED, NEITHER FORD MOTOR COMPANY FEEL THAT THEY ARE NOT RESPONSIBLE FOR THE REPAIRS AND HAVE TOLD ME I MUST BARE THE ENORMOUS COSTS FOR THESE REPAIRS ON MY OWN AND/OR DRIVE THE VEHICLE UNSAFELY. I HAVE BEEN STRANDED IN PRESCOTT, AZ FOR OVER 3 WEEKS, AND AM TIRED OF WRANGLING WITH ALL THREE DEALERSHIP/COMPANIES AND NEED YOUR HELP IN INVESTIGATING THIS SITUATION! THANK YOU! *TT
Mileage: 115,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT VEHICLE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS RULED AS DESTROYED. THE FAILURE WAS CONTRIBUTED TO THE ABS MODULE. THE CONTACT STATED THAT THE ABS MODULE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES: HYDRAULIC: ANTILOCK: CONTROL UNIT MODULE) JULY 7, 2007. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Mileage: 130,000
IN DECEMBER 2010 TOOK MY FORD ESCAPE INTO MY SERVICE CENTER TO HAVE THE BRAKES LOOKED AT WHEN THE ABS LIGHT CAME ON AND THE BRAKE PRESSURE FELT SLUGGISH. THEY FOUND AND REPLACED A BAD TONE RING ON THE LEFT FRONT AXLE. NOW SIX MONTHS LATER JUNE 2011 THE ABS LIGHT COMES ON AGAIN WITH THE BRAKE PEDAL PULSATING AT TIMES. I TOOK IT BACK TO THE SERVICE CENTER AGAIN AND THEY HAD TO DO THE SAME THING ON THE RIGHT SIDE FRONT. I FEEL THAT THIS IS A SAFETY ISSUE. IF SOMEONE WOULD STOP SHORT IN FRONT OF ME OR CUT ME OFF AND I WOULD HAVE TO SLAM ON MY BRAKES, I FEEL THAT SOMEONE COULD BE SERIOUSLY HURT. I FEEL THAT FORD SHOULD RECALL THE 2002 ESCAPE FOR THIS REASON.
MY ABS SYSTEM WAS COMING ON WHILE STOPPING FOR NO APPARENT REASON. WHEN I TOOK VEHICLE TO DEALER, THEY SAID I HAD A CRACKED TONE RING. I HAD THE SAME TONE RING REPLACED 4 YEARS AGO. OF COURSE IT WASN'T UNDER WARRANTY. $400 LATER, IT IS FIXED... *TR
Mileage: 34,886
I DROVE MY VEHICLE HOME FROM WORK (LESS THAN 5 MILES). WHEN I PULLED INTO MY DRIVEWAY AND PARKED MY VEHICLE, SMOKE BEGAN TO POUR OUT FROM THE ENGINE COMPARTMENT. WHEN I OPENED THE HOOD THERE WERE FLAMES DIRECTLY IN FRONT OF THE DRIVER SIDE NEAR THE FIRE WALL. THESE FLAMES WERE ORIGINATING FROM THE ABS MODULE LOCATION.
Mileage: 160,000
BRAKES WOULD FEEL LIKE THEY WERE FADING AND THEN ABS FELT LIKE IT WAS WORKING. NO WARNING LIGHTS WOULD COME ON. DEALER FOUND CRACKED ABS TONE RINGS. AN 800 DOLLAR REPAIR. *TR
Mileage: 68,100
WHILE ACCELERATING ON AN ON-RAMP ENTERING A STATE HIGHWAY, TRAFFIC AHEAD OF ME CAME TO A STOP. I WENT FROM APPLYING PRESSURE ON THE GAS PEDAL TO IMMEDIATELY MOVING MY RIGHT FOOT TO THE BRAKE PEDAL TO APPLY PRESSURE. THE BRAKE PEDAL GAVE VERY LITTLE RESISTANCE. I DEPRESSED THE PEDAL ALL THE WAY TO THE FLOOR OF THE VEHICLE. MY VEHICLE CAME TO A VERY SLOW STOP AS IF I WAS ONLY LIGHTLY DEPRESSING THE BRAKE. MY TIRES DID NOT SKID AS I WOULD EXPECT AND THE VEHICLE TOOK SEVERAL SECONDS TO FINALLY COME TO A VERY SLOW AND GRADUAL STOP. THE STOP WAS SO SLOW AND GRADUAL THAT I COULD NOT EVEN FEEL MOMENTUM PUSHING MY BODY FORWARD AS USUALLY EXPERIENCED WHEN SUDDENLY BRAKING.
Mileage: 96,505
ABS MODULE CONNECTOR CAUGHT FIRE WHILE CAR WAS PARKED. RECALL FOR ABS MODULE CONNECTOR INSPECTION WAS COMPLETED 7/6/2007. BROUGHT VEHICLE BACK IN 1/7/2008 DUE TO ABS LIGHT REMAINING ON. NO MENTION OF ABS, NOTED ROTORS BELOW SPECS AND BRAKE PADS NEED REPLACING.
ABS LIGHT CAME ON AS DID THE BRAKE SERVICE LIGHT. FOUND A RECALL NOTICE AND CALLED FORD. THEY STATED MY VEHICLE WAS NOT PART OF THE NOTICE AND IT DID NOT MATTER IF MY VEHICLE HAD THE IDENTICAL ISSUES WITH THE ABS MODULE. THEY BASICALLY SAID THEY WOULD DO NOTHING UNLESS A NEW RECALL NOTICE WAS ISSUED FOR THE SAME PROBLEM FROM OTHERS WHOSE VEHICLES WERE NOT INCLUDED IN THE FIRST RECALL! NEVER AGAIN FORD. NEVER. *TR
Mileage: 118,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE ABS LIGHT WANING ILLUMINATED AND THE CONTACT DETECTED AN ABNORMAL BURNING ODOR. THE FAILURE RECURRED SPORADICALLY BUT WAS NOT TAKEN TO THE DEALER OR A MECHANIC FOR THE FAILURE. SHE REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK:CONTROL UNIT/MODULE) AND CONTACTED THE MANUFACTURER WHO ADVISED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 106,000.
Mileage: 105,000
AFTER READING THE BELOW REPORT, WE TOOK OUR 2002 FORD ESCAPE TO GOLDEN CIRCLE FORD IN JACKSON TN. WE WERE INFORMED THAT THEY HAD NEVER HEARD OF THIS REPORT. OUR MASTER CYLINDER HAS BRAKE FLUID LEAKING ALL AROUND IT AND EVEN LEAVES SPOTS IN THE GARAGE. MY COMPLAINT IS THAT IT SEEMS ONE HAND HAS NO IDEA WHAT THE OTHER IS DOING. THESE REPORTS NEED TO ALSO GO TO THE DEALERSHIP SERVICE DEPARTMENTS SO THEY CAN BE FAMILIAR WITH PROBLEMS WITH THEIR PRODUCTS. TO DATE, OUR PROBLEM STILL HAS NOT BEEN RESOLVED. COMPONENT: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER DETAILS: CERTAIN CARDONE MASTER CYLINDERS WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID. CONSEQUENCE: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Mileage: 75,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKES FAILED WHILE HE WAS DRIVING 15 MPH. THE BRAKE LIGHT ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT HAD THE EMERGENCY BRAKE SERVICE SIX MONTHS PRIOR TO THE FAILURE BUT THE ABS LIGHT ILLUMINATED THE DAY BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE MASTER CYLINDER AND BRAKE BOOSTER. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 103,689.
Mileage: 103,689
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHEN THE CONTACT APPLIED THE BRAKES AT A TRAFFIC LIGHT, THE BRAKE PEDAL EXTENDED TO FLOOR CAUSING THE CONTACT TO CRASH INTO A LIGHT POLE AT 25 MPH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE HAD NOT BEEN INSPECTED, BUT THE CONTACT WAS CERTAIN THAT THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN 07V156000, SERVICE BRAKES UNIT CONTROL MODULE; HOWEVER, THE RECALL REPAIR WAS PERFORMED TWO YEARS PRIOR TO THE CRASH AND THE REPAIR CAUSED THE CRASH TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 220,000. UPDATED 3/8/11 *CN UPDATED 12/14/11 *CN
Mileage: 220,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS PARKED AND THEN SHUT OFF WHEN HE NOTICED THAT THE WIRING HARNESS FOR THE ABS BRAKE MODULE WAS MELTING. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. AN AUTHORIZED DEALER WAS NOTIFIED AND WAS ALSO INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000, SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
Mileage: 96,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING THE CONTACT SMELLED SMOKE, AND NOTICED THAT THE SMOKE INITIATED UNDER THE HOOD. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE ABS MODULE WAS BURNED. THE DEALER WAS CONTACTED AND STATED THAT THE VIN WASN'T INCLUDED IN RECALL 07V156000 SERVICE BRAKES, HYDRAULIC: ANTI-LOCK, CONTROL UNIT/MODULE. THE MANUFACTURER WILL BE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,900.
Mileage: 90,900
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHEN HE WENT TO GET IN THE VEHICLE, HE SMELLED AN ODOR OF BURNING PLASTIC. WHEN HE STARTED THE VEHICLE, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 07V156000 (ABS CONTROL UNIT MODULE). THE WIRING HARNESS CONNECTOR WAS EXAMING AND A LUBRICANT WAS INJECTED AT THAT TIME. THE CONTACT DID NOT HAD NO FAILURES WITH THE VEHICLE UNTIL AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO IDENTIFIED THE FAILURE AND STATED THAT THE REPAIR EXPENSES WOULD HAVE TO BE PAID AT THE OWNER'S EXPENSE. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 102,000.
Mileage: 102,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED THE CONTACT HEARD THE ALARM, LOOKED UNDER THE HOOD AND SAW A FIRE IN THE ABS AREA. THE MECHANIC DIAGNOSIS LOCATED THE FAILURE AS THE ABS WIRING HARNESS. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC WHEN HE AS ADVISED THAT THE ABS NEEDED REPLACING. THE CONTACT STATED THE ABS WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER ADVISED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL, AND FURTHER REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,130.
Mileage: 200,130
RECALL ON 2002 FORD ESCAPE FOR THE ANTI-LOCK BRAKE RECALL NUMBER 07V-156 I HAD THIS RECALL DONE AT LONG FORD IN EUREKA, MO. OCTOBER 13, 2008. ON AUGUST 7, 2010 THE WIRE BURNT ON THIS AND WAS TAKEN TO A REPAIR SHOP WHERE THEY HAD TO REPLACE THE MODULE. FORD SAID THAT THEY HAD ALREADY FULFILLED THEIR OBLIGATION AND WOULD NOT FIX THE PROBLEM. THE CONSUMER STATED THE VEHICLE STARTED SMOKING. UPDATED IVOQ 09./08/10*JB *TR
Mileage: 145,000
MY 2002 FORD ESCAPE CAUGHT FIRE WHILE I WAS ASLEEP. LUCKILY A NEIGHBOR SAW THE FIRE AND STARTED TO WET DOWN MY HOUSE AND WE THEN BOTH ATTEMPTED TO PUT THE FIRE OUT. WE WERE NOT ABLE TO AND HAD TO CALL THE FIRE DEPARTMENT. I ASKED FOR AN INVESTIGATION AND THE FIRE MARSHALL POINTED ME TO FORD RECALL (# 07S51) OF WHICH I WAS NOT INFORMED OF. I HAD AN APPOINTMENT AT THE FORD DEALERSHIP FOR MY ABS/BRAKE LIGHT ON. *TR
Mileage: 108,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THE FIRE STARTED FROM UNDER THE HOOD AND SPREAD TO A SECOND VEHICLE. BOTH VEHICLES WERE DESTROYED BY THE FIRE. A POLICE AND FIRE REPORT WERE FILED ACCORDINGLY. THE CONTACT LOCATED A NHTSA RECALL CAMPAIGN ID NUMBER 07V156000 (BRAKES, HYDRAULIC: ANTI LOCK: CONTROL UNIT/MODULE) THAT COULD POTENTIALLY CAUSE A FIRE IN HIS VEHICLE AND CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THE RECALL REPAIRS WERE PERFORMED ON THE VEHICLE BY THE PREVIOUS OWNER. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
Mileage: 140,000
ABS CONNECTOR MELTED AND FORD CANT FIX PROBLEM BECAUSE PARTS ARE NOT AVAILABLE {WIRE LOOM} THIS CAR WAS PART OF A RECALL FOR THIS SAME PROBLEM IN 2007 BUT RECALL WAS JUST A VISUAL INSPECTION. *TR
Mileage: 116,000
2002 FORD ESCAPE WAS RECALLED FOR SEVERAL REASONS. SOMETHING WITH THE POWER TRAIN, THE CRUISE CONTROL, THE ABS SYSTEM..... FINALLY IT CAUGHT ON FIRE. THE ENGINE WAS MELTED. FIRE AND POLICE DEPARTMENT GOT THERE. CONTACTED FORD AND THEY JUST SAID WE WILL RECORD YOUR CALL ON YOUR PROFILE. DON'T UNDERSTAND HOW LIVES AND PROPERTY HAVE BEEN LOST AND FORD DOESN'T DO ANYTHING ABOUT IT. *TR
I HAVE A 2002 FORD ESCAPE THAT HAS A RECALL ON THE BRAKE MODULE, I TRIED TO GET FORD TO PAY FOR THE REPAIR. I HAD TWO CERTIFIED MECH,TELL ME FORD HAS A RECALL ON THE BRAKE MODULE AND IT IS A DEFECTIVE FROM MANUFACTURE. I ASKED FORD TO JUST REPLACE THE PART AND I WOULD PAY FOR THE LABOR,THEY REFUSE TO HELP. IHAD TO FIX MASTER CYCLINDERALSO. PLUS ALL FOUR CATALYTIC CONVERTS WHICH WAS ON A RECALL I PAID FOR REPAIRS MYSELF. I WANT FORD TO PAY ME FOR ALL RECALL REPAIRS. FORD NEEDS TO STOP LYING TO THE PEOPLE AND JUST FIX THE MISTAKES. *TR
Mileage: 130,000
2002 FORD ESCAPE PARKED IN DRIVEWAY. LAST DRIVEN 5 HOURS EARLIER. THE ALARM SOUNDED ALERTING MY HUSBAND INSIDE. HE LOOKED OUT OF THE WINDOW AND SAW SMOKE ROLLING FROM UNDER THE HOOD OF THE VEHICLE. HE RAN OUT WITH FIRE EXTINGUISHER AND PUT OUT THE FLAMES. HOPEFULLY, THIS IMMEDIATE DETECTION OF THE FIRE LIMITED THE AMOUNT OF DAMAGE. WE WERE MORE FORTUNATE THAN SEVERAL OTHER COMPLAINANTS. THE ABS MODULE APPEARS TO BE WHERE DAMAGE WAS SUSTAINED. THIS IS A RECALL FOR SEVERAL 2002 ESCAPES BEGINNING IN 2007, BUT WHEN CHECKING ONLINE WITH FORD, MY VIN NUMBER STATES THAT THERE ARE NO RECALLS ON THIS PARTICULAR VEHICLE. I DIDN'T RECEIVE A RECALL NOTICE FROM FORD, AND HAVE ON OTHER OCCASIONS FOR THIS VEHICLE.I INVESTIGATED SEVERAL COMPLAINS PREVIOUSLY FILED INVOLVING 2002 ESCAPES, AND THEY ARE HAUNTINGLY THE SAME SCENARIO. ALSO, THE VIN NUMBERS ON SEVERAL OF THESE ARE VERY SIMILAR TO MINE. OBVIOUSLY, THEY HAVE MISSED SEVERAL OF THESE DANGEROUS COMPONENTS, OR THE WEBSITE IS INCORRECT. I WAS UNABLE TO PHONE FORD, AS IT IS A WEEKEND AND WILL FIRST THING MONDAY MORNING. MY ECU ON THIS VEHICLE WAS REPLACED AT A FORD DEALERSHIP IN COTTAGE GROVE, OR IN NOVEMBER OF 2008. I WRONGLY ASSUMED THAT WHEN THE ABS LIGHT WAS ILLUMINATED ON THE DASH THAT THERE WASN'T ANY PROBLEM SINCE NO MENTION OF IT WAS MADE BY THE DEALER. I BELIEVE FORD MUST CORRECT THIS SITUATION FINANCIALLY AND MAKE SURE THAT ALL 2002 ESCAPES ARE INCLUDED IN THE RECALL. MANY COMPLAINS I VIEWED WERE RECENT, SO I CONCLUDE THAT THE DANGEROUS SITUATION IS NOT REMEDIED. *TW *TR
Mileage: 93,000
2002 FORD ESCAPE PARKED IN DRIVEWAY. LAST DRIVEN 5 HOURS EARLIER. THE ALARM SOUNDED ALERTING MY HUSBAND INSIDE. HE LOOKED OUT OF THE WINDOW AND SAW SMOKE ROLLING FROM UNDER THE HOOD OF THE VEHICLE. HE RAN OUT WITH FIRE EXTINGUISHER AND PUT OUT THE FLAMES. HOPEFULLY, THIS IMMEDIATE DETECTION OF THE FIRE LIMITED THE AMOUNT OF DAMAGE. WE WERE MORE FORTUNATE THAN SEVERAL OTHER COMPLAINTS. THE ABS MODULE APPEARS TO BE WHERE DAMAGE WAS SUSTAINED. THIS IS A RECALL FOR SEVERAL 2002 ESCAPES BEGINNING IN 2007, BUT WHEN CHECKING ONLINE WITH FORD, MY VIN NUMBER STATES THAT THERE ARE NO RECALLS ON THIS PARTICULAR VEHICLE. I DIDN'T RECEIVE A RECALL NOTICE FROM FORD, AND HAVE ON OTHER OCCASIONS FOR THIS VEHICLE. I INVESTIGATED SEVERAL COMPLAINTS PREVIOUSLY FILED INVOLVING 2002 ESCAPES, AND THEY ARE HAUNTINGLY THE SAME SCENARIO. ALSO, THE VIN NUMBERS ON SEVERAL OF THESE ARE VERY SIMILAR TO MINE. OBVIOUSLY, THEY HAVE MISSED SEVERAL OF THESE DANGEROUS COMPONENTS, OR THE WEBSITE IS INCORRECT. I WAS UNABLE TO PHONE FORD, AS IT IS A WEEKEND AND WILL FIRST THING MONDAY MORNING. MY ECU ON THIS VEHICLE WAS REPLACED AND PROGRAMMED AT A FORD DEALERSHIP IN COTTAGE GROVE, OR IN NOVEMBER OF 2009. IT WAS RETURNED TO ME WITH THE ABS LIGHT STILL ILLUMINATED. THE DEALER MADE NO MENTION TO THE LIGHT AND I WRONGLY ASSUMED THAT IT WASN'T A PROBLEM. I BELIEVE FORD MUST CORRECT THIS SITUATION FINANCIALLY AND MAKE SURE THAT ALL 2002 ESCAPES ARE INCLUDED IN THE RECALL. MANY COMPLAINTS I VIEWED WERE RECENT, SO I CONCLUDE THAT THE DANGEROUS SITUATION IS NOT REMEDIED. *TW *TR
Mileage: 93,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED HE SMELLED AN ELECTRICAL BURNING ODOR. WHILE DRIVING HE SAW SMOKE COMING FROM THE ABS UNIT IN THE ENGINE. AFTER EXITING THE VEHICLE IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER CONFIRMED THAT ABS MODULE CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Mileage: 115,000
ABS LIGHT CAME ON AS I WAS PARKING TO HAVE DINNER AND AN HOUR LATER UPON RETURNING I NOTICED SMOKE COMING FROM THE ENGINE ON THE DRIVERS SIDE FROM UNDER THE HOOD... SMELLED WIRES OR ELECTRICAL TYPE BURNING SMELL AND HAD TO DISCONNECT THE BATTERY FROM THE TERMINAL TO STOP FURTHER DAMAGE... IT WAS A WIRING HOUSING ATTACHED CLOSE TO THE ABS MODULE... I LOOKED ON THE INTERNET AND FOUND THIS TO BE A RECALL ON OVER 446460 VEHICLES AND DESCRIPTION MATCHED MINE EXACTLY... I HAVE PICTURES TO VERIFY THIS CLAIM... UPON FURTHER REVIEW OF THE OTHER 4 RECALLS IM EXPERIENCING THE FOLLOWING NUMBERS: 04S2S NHTSA:04V574000/ 04C09 NHTSA: 04V602000//NHTSA: 07E023000 WHICH IS THRU CARDONE INDUSTRIES SO IM CONTACTING THEM.... MY VEHICLE WAS DIAGNOSED WHEN BRAKE RED BRAKE LIGHT CAME ON AND WAS LOW BRAKE FLUID BUT NO HYDRAULIC LEAKS.. BUT SHOWING FLUID TO BE ON RESERVOIR AND MASTER CYLINDER... 2002 FORD ESCAPE V6 ENGINE.... THE ONLY ELIGIBLE RECALL IM LISTED FOR IS NHTSA: 04V165000 PCM RECALIBRATING... ALL OTHER RECALLS IM NOT ELIGIBLE FOR ALL STATE UNDER DEFECT CONSEQUENCES AS MAY RESULT IN VEHICLE CRASH OR FIRE WHICH I'VE JUST ENCOUNTERED AND THE TAILGATE ONE STATES MAY OPEN WHEN A CRASH OCCURS... IM CONCERNED AND WONDERING WHY MY VEHICLE WASN'T INCLUDED IN THOSE RECALLS.... *TR
Mileage: 145,000
ABS LIGHT CAME ON AS I WAS PARKING TO HAVE DINNER AND AN HOUR LATER UPON RETURNING I NOTICED SMOKE COMING FROM THE ENGINE ON THE DRIVERS SIDE FROM UNDER THE HOOD... SMELLED WIRES OR ELECTRICAL TYPE BURNING SMELL AND HAD TO DISCONNECT THE BATTERY FROM THE TERMINAL TO STOP FURTHER DAMAGE... IT WAS A WIRING HOUSING ATTACHED CLOSE TO THE ABS MODULE... I LOOKED ON THE INTERNET AND FOUND THIS TO BE A RECALL ON OVER 446460 VEHICLES AND DESCRIPTION MATCHED MINE EXACTLY... I HAVE PICTURES TO VERIFY THIS CLAIM... UPON FURTHER REVIEW OF THE OTHER 4 RECALLS IM EXPERIENCING THE FOLLOWING NUMBERS: 04S2S NHTSA:04V574000/ 04C09 NHTSA: 04V602000//NHTSA: 07E023000 WHICH IS THRU CARDONE INDUSTRIES SO IM CONTACTING THEM.... MY VEHICLE WAS DIAGNOSED WHEN BRAKE RED BRAKE LIGHT CAME ON AND WAS LOW BRAKE FLUID BUT NO HYDRAULIC LEAKS.. BUT SHOWING FLUID TO BE ON RESERVOIR AND MASTER CYLINDER... 2002 FORD ESCAPE V6 ENGINE.... THE ONLY ELIGIBLE RECALL IM LISTED FOR IS NHTSA: 04V165000 PCM RECALIBRATING... ALL OTHER RECALLS IM NOT ELIGIBLE FOR ALL STATE UNDER DEFECT CONSEQUENCES AS MAY RESULT IN VEHICLE CRASH OR FIRE WHICH I'VE JUST ENCOUNTERED AND THE TAILGATE ONE STATES MAY OPEN WHEN A CRASH OCCURS... IM CONCERNED AND WONDERING WHY MY VEHICLE WASN'T INCLUDED IN THOSE RECALLS.... *TR
Mileage: 145,000
I WAS ALERTED TO A PROBLEM WITH MY 2002 FORD ESCAPE WHEN I HEARD THE CAR ALARM SOUND. I TURNED OFF THE ALARM BY UNLOCKING THE DOORS, BUT NOTICED SMOKE RISING FROM UNDER THE HOOD. I OPENED THE HOOD, AND RAN WATER IN THE AREA WHERE THE SMOKE ORIGINATED. AFTER DISCOVERING THAT WATER WASN'T STOPPING THE SMOKE, I DISCONNECTED THE BATTERY. THE SMOKE CLEARED AND IT APPEARED THAT THE PROBLEM HAD ORIGINATED IN THE AREA OF THE ABS SYSTEM/MASTER CYLINDER. THE PROBLEM WAS DIAGNOSED BY A FORD DEALERSHIP AS A SHORT IN THE ABS MODULE, CAUSING A WIRING HARNESS TO BURN. THESE TWO PARTS ARE BEING REPLACED, AND THE OLD PARTS MAY BE AVAILABLE FROM THE DEALERSHIP OR FROM THE INSURANCE COMPANY, PEMCO. *TR
Mileage: 80,000
I WAS ALERTED TO A PROBLEM WITH MY 2002 FORD ESCAPE WHEN I HEARD THE CAR ALARM SOUND. I TURNED OFF THE ALARM BY UNLOCKING THE DOORS, BUT NOTICED SMOKE RISING FROM UNDER THE HOOD. I OPENED THE HOOD, AND RAN WATER IN THE AREA WHERE THE SMOKE ORIGINATED. AFTER DISCOVERING THAT WATER WASN'T STOPPING THE SMOKE, I DISCONNECTED THE BATTERY. THE SMOKE CLEARED AND IT APPEARED THAT THE PROBLEM HAD ORIGINATED IN THE AREA OF THE ABS SYSTEM/MASTER CYLINDER. THE PROBLEM WAS DIAGNOSED BY A FORD DEALERSHIP AS A SHORT IN THE ABS MODULE, CAUSING A WIRING HARNESS TO BURN. THESE TWO PARTS ARE BEING REPLACED, AND THE OLD PARTS MAY BE AVAILABLE FROM THE DEALERSHIP OR FROM THE INSURANCE COMPANY, PEMCO. *TR
Mileage: 80,000
BRAKE PROBLEM - 2002 FORD ESCAPE, VEHICLE ID # (131,287 MILES) BRAKES WITH EXCESSIVE PEDAL TRAVEL SUBSEQUENT TO MASTER CYLINDER REPLACEMENT (4X). DEALER (MCCAFFERTY FORD,1939 EAST LINCOLN HIGHWAY, LANGHORNE, PA 19047, (800) 590-8702) AGREES THAT TRAVEL IS EXCESSIVE BUT SAYS BRAKE PEDAL CANNOT BE REPAIRED AND BRAKES ARE SAFE. I BELIEVE THEY ARE UNSAFE AND THE BRAKE PEDAL SHOULD BE REPAIRABLE. DEALER STATED THAT FORD MOTOR WAS CONTACTED AND IS UNABLE TO PROVIDE A SOLUTION. *TR
Mileage: 131,287
FRONT BRAKES AND ROTORS HAVE BEEN REPLACED TWICE IN 50,000 MILES. EXCESSIVE BLACK BRAKE DUST ON WHEELS A FEW DAYS CLEANING THEM. OTHER FRIENDS THAT HAVE THE SAME CAR DON'T HAVE THIS PROBLEM. DEALER HAS NOT OFFERED ANY HELP IN RESOLVING THIS PROBLEM. *TR
Mileage: 50,000
I HAD A RECALL ON MY CAR FOR ABS MODULE. I CALLED THE FORD DEALER IN LOS LUNAS AND THEY SAID MY CAR WASN'T ON THE LIST TO BE FIXED. TWO MONTHS LATER MY CAUGHT ON FIRE WHILE I WAS DRIVING IT. WHAT CAN I DO TO GET THIS TAKEN CARE OF NOW? *TR
THERE WAS A RECALL ON 2002 FORD ESCAPE LAST YEAR(2007) ON THE ABS UNIT. CAMPAIGN NUMBER 07V156000. MY PROBLEM IS THAT ONE DEALERSHIP TURNED IN THE RECALL AS BEING COMPLETED ON 4/24/07. THEY STATED THEY PUT GREASE ON THE ABS MODULE. ON 10/19/2008 I WAS DRIVING HOME AND THE MODULE CAUGHT ON FIRE. THE ORIGINAL DEALERSHIP THAT SUPPOSEDLY DID THE RECALL IS NOW NO LONGER IN BUSINESS. SO I CALLED THE FORD MOTOR COMPANY AND WAS TOLD THAT I WOULD HAVE TO HAVE THE VEHICLE INSPECTED BY A FORD SERVICE DEPT AND IF THEY DETERMINED THE CAUSE TO BE A DEFECTIVE MODULE THEN IT WOULD BE COVERED. SO I TOOK MY CAR TO ANOTHER DEALERSHIP AND THEY TOLD ME THAT IT WAS DEFINITELY A DEFECT IN THE MODULE. SO THEY CALLED FORD MOTOR COMPANY TO VERIFY THE CLAIM AND THEN FORD TURNS IT DOWN. THE REASON WAS THAT IT HAD BEEN MORE THAN 12 MONTHS SINCE RECALL WAS DONE. THEY SAID THAT PARTS AND LABOR ARE COVERED FOR ONLY 12 MONTHS. BUT I HAVE THE RECEIPT THAT SHOWS ALL THE FIRST DEALERSHIP DONE WAS INSPECT AND APPLY GREASE. NO PARTS WERE REPLACED. IF THEY HAD ACTUALLY REPLACED THE MODULE THEN I COULD UNDERSTAND. THE RECALL CAME OUT AFTER THE CAR WAS ALREADY 5 YEARS OLD. SO THE RECALL DIDN'T STATE ANYTHING ABOUT THE AGE OF THE PART AND I DON'T SEE HOW GREASE COULD FIX A 5 YEAR OLD PART. EVEN SO IF ALL THEY REPLACED WAS GREASE THEN HOW DOES THE 5 YEAR OLD PART FALL UNDER A 12 MONTH PART AND LABOR WARRANTY? I THINK THE PART SHOULD BE REPLACED SINCE IT HAS BEEN DIAGNOSED AS DEFECTIVE. I WOULD GLADLY PAY FOR THE GREASE SINCE IT IS OVER 12 MONTHS OLD.( THAT'S THEY ONLY PART THEY REPLACED) WHAT DO I DO NOW? FORD ADMITTED THE PROBLEM WHEN THEY ISSUED THE RECALL, AND NOW THEY DO NOT WANT TO FIX IT BECAUSE OF SOME GREASE (BAND-AIDE) THEY PUT ON IT? *TR
Mileage: 113,987
THERE WAS A RECALL ON 2002 FORD ESCAPE LAST YEAR(2007) ON THE ABS UNIT. CAMPAIGN NUMBER 07V156000. MY PROBLEM IS THAT ONE DEALERSHIP TURNED IN THE RECALL AS BEING COMPLETED ON 4/24/07. THEY STATED THEY PUT GREASE ON THE ABS MODULE. ON 10/19/2008 I WAS DRIVING HOME AND THE MODULE CAUGHT ON FIRE. THE ORIGINAL DEALERSHIP THAT SUPPOSEDLY DID THE RECALL IS NOW NO LONGER IN BUSINESS. SO I CALLED THE FORD MOTOR COMPANY AND WAS TOLD THAT I WOULD HAVE TO HAVE THE VEHICLE INSPECTED BY A FORD SERVICE DEPT AND IF THEY DETERMINED THE CAUSE TO BE A DEFECTIVE MODULE THEN IT WOULD BE COVERED. SO I TOOK MY CAR TO ANOTHER DEALERSHIP AND THEY TOLD ME THAT IT WAS DEFINITELY A DEFECT IN THE MODULE. SO THEY CALLED FORD MOTOR COMPANY TO VERIFY THE CLAIM AND THEN FORD TURNS IT DOWN. THE REASON WAS THAT IT HAD BEEN MORE THAN 12 MONTHS SINCE RECALL WAS DONE. THEY SAID THAT PARTS AND LABOR ARE COVERED FOR ONLY 12 MONTHS. BUT I HAVE THE RECEIPT THAT SHOWS ALL THE FIRST DEALERSHIP DONE WAS INSPECT AND APPLY GREASE. NO PARTS WERE REPLACED. IF THEY HAD ACTUALLY REPLACED THE MODULE THEN I COULD UNDERSTAND. THE RECALL CAME OUT AFTER THE CAR WAS ALREADY 5 YEARS OLD. SO THE RECALL DIDN'T STATE ANYTHING ABOUT THE AGE OF THE PART AND I DON'T SEE HOW GREASE COULD FIX A 5 YEAR OLD PART. EVEN SO IF ALL THEY REPLACED WAS GREASE THEN HOW DOES THE 5 YEAR OLD PART FALL UNDER A 12 MONTH PART AND LABOR WARRANTY? I THINK THE PART SHOULD BE REPLACED SINCE IT HAS BEEN DIAGNOSED AS DEFECTIVE. I WOULD GLADLY PAY FOR THE GREASE SINCE IT IS OVER 12 MONTHS OLD.( THAT'S THEY ONLY PART THEY REPLACED) WHAT DO I DO NOW? FORD ADMITTED THE PROBLEM WHEN THEY ISSUED THE RECALL, AND NOW THEY DO NOT WANT TO FIX IT BECAUSE OF SOME GREASE (BAND-AIDE) THEY PUT ON IT? *TR
Mileage: 113,987
A FORD RECALL NOTICE (#07S51) HAD BEEN MAILED INFORMING ME OF A RECALL TO OUR 2002 ESCAPE . THE RECALL, AS THE LETTER STATES, HAD TO DO WITH DISLODGED WIRE SEALS THAT COULD EFFECT THE ABS MODULE. THE RECALL NOTICE WENT ON TO STATE THAT IF LEFT UNFIXED, THE ABS MODULE COULD OVERHEAT DUE TO THE RECALL PART AND CAUSE, IN SOME CASES, THE CAR TO CATCH ON FIRE EVEN WHEN OFF. THIS DESCRIPTION FIT OUR CAR'S PROBLEM, SINCE OUR CAR'S ABS LIGHT AND BRAKE LIGHT WAS ON UNEXPLAINABLE. LOGICALLY, WE TOOK OUR CAR TO THE DEALERSHIP TO HAVE THE REPAIR DONE ON THE CAR. AFTER HAVING THE REPAIR DONE, WE CHECKED THE CAR AND THE ABS LIGHT AND THE BRAKE LIGHT WERE STILL ON. I CONFRONTED THE SERVICE MANAGER WHO HAD ADMINISTERED THE REPAIR AND HE ASSURED ME THAT THEY HAD REPAIRED THE PROBLEM TO THE EXTENT THAT FORD HAD ALLOWED THEM. HE HAD TOLD ME THAT ALL HE HAD DONE WAS CHANGE WAS A CONNECTOR AND NOTHING ELSE. THEY HAD NOT FIXED THE PROBLEM; THEIR REPORT ENDED WITH TELLING ME THAT THE ABS LIGHT AND PARKING LIGHT WERE STILL ON AND A DIAGNOSTICS WAS STILL NEEDED. THE MECHANICS DID NOT ONLY LEAVE THE PROBLEM UNFIXED, BUT WERE UNWILLING TO ADMIT THAT THE PROBLEM WAS FROM THE RECALL PART. INCIDENTALLY, THREE DAYS LATER AFTER THE MECHANICS HAD WORKED ON MY CAR, THE FORD ESCAPE CAUGHT FIRE WHILE PARKED ON THE CORNER OF CENHER DRIVE IN CHULA VISTA CA. FORTUNATELY, MY SPOUSE WAS NOT INSIDE THE CAR. THE FIREMAN WERE CALLED TO THE SCENE IN ORDER TO PUT OUT THE FIRE AND A POLICE REPORT WAS MADE. THE FIRE LEFT MY CAR A TOTAL LOSS. I CONTACTED FORD COSTUMER SERVICE OF THE INCIDENT AND THEY INFORMED ME IT WOULD TAKE 10 BUSINESS DAYS TO ANSWER MY REQUEST. *TR
Mileage: 57,350
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED IN MEXICO. THE CONTACT WAS IN THE UNITED STATES AT THE TIME OF THE FIRE AND HE RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTROL. WHEN HE RETURNED TO MEXICO, HE NOTIFIED A FORD DEALER AND THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS ABOUT TO PAY TO HAVE THE VEHICLE REPAIRED, BUT THE VEHICLE CAUGHT FIRE BEFORE ANY REPAIRS COULD BE MADE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,300. UPDATED 05/19/08 *BF THE RECALL WAS REGARDING THE ABS MODULE. BEFORE THE CONSUMER COULD GET THE VEHICLE FIXED, IT CAUGHT TON FIRE. THE CONSUMER STATED THE ABS LIGHT WAS ON BEFORE HE PURCHASED THE VEHICLE. UPDATED 05/19/08
Mileage: 72,300
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE MASTER CYLINDER LEAKED BRAKE FLUID ONTO THE POWER BOOSTER AND IS CAUSING POOR BRAKING PERFORMANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). THE CURRENT AND FAILURE MILEAGES WERE 74,000.
Mileage: 74,000
I WENT OUT TO CRANK MY VEHICLE AND IT RAN WIDE OPEN. I TURNED IT OFF AND TRIED IT TWICE MORE WITH THE SAME RESULTS. THE SECURITY OFFICER AT MY WORKPLACE CAME OVER AND RAISED THE HOOD TO SEE WHAT WAS GOING ON. TWICE MORE I CRANKED IT WITH THE SAME RESULTS. THEN HE FOUND THE PROBLEM MY SPEED CONTROL CABLE WAS NO LONGER CONNECTED. HE GOT IT BACK ON AND ADVISED ME TO GO TO MY DEALER. THE FOLLOWING DAY THEY HAD ME BRING IT IN, THEY INFORMED ME THAT MY PARTICULAR VEHICLE WAS NOT ON THE RECALL LIST. THEY WERE GOING TO ORDER THE PART, AND WHEN I ASKED THE CHANCES OF IT HAPPENING AGAIN, THEY REPLACED THE REGULAR SPEED CABLE AND DISCONNECTED THE CRUISE CONTROL ONE UNTIL THEY COULD GET ONE IN, JUST IN CASE. I DIDN'T GET TO SEE ANY LIST, I JUST KNOW THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS. AM I TO JUST TAKE THEIR WORD FOR IT? I THANK THE LORD THAT I WAS SITTING IN A PARKING LOT WHEN IT HAPPENED AND NOT OUT ON THE ROAD WHERE IT COULD HAVE BEEN A VERY BAD SITUATION. ALSO WHEN THEY SAID I WAS READY THEY ASKED HOW LONG MY ABS LIGHT HAD BEEN BLINKING--I TOLD THEM IT WAS BLINKING THE DAY I TEST DROVE AND THE SALESMAN WAS GOING TO ASK ABOUT IT WHEN WE GOT BACK TO THE DEALER. I NEVER GOT AN ANSWER. IF EITHER OF THESE ARE FAULTY AND WERE NEVER REPORTED I'D LIKE TO KNOW. OTHER PEOPLE MAY EXPERIENCING THE SAME THING. AND IF THESE CABLES HAVE BEEN REPLACED BEFORE AND IT'S HAPPENED AGAIN, PEOPLE NEED TO KNOW. I THANK YOU FOR YOUR HELP. *TR
Mileage: 73,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 65 MPH, THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. IF IT WERE NOT FOR THE EMERGENCY BRAKE, SHE WOULD HAVE CRASHED INTO ANOTHER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS WAS FINE. THE CONTACT HAD A MECHANIC FRIEND AND HE REPLACED THE MASTER CYLINDER AND THE RESERVOIR. BECAUSE THE BRAKE FLUID WAS LEAKING, THE CONTACT'S FRIEND ALSO REPLACED THE "REMAN BRA". THE CURRENT MILEAGE WAS 42,698 AND FAILURE MILEAGE WAS APPROXIMATELY 42,498. UPDATED 04/04/08. *LJ
Mileage: 42,498
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 65 MPH, THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. IF IT WERE NOT FOR THE EMERGENCY BRAKE, SHE WOULD HAVE CRASHED INTO ANOTHER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS WAS FINE. THE CONTACT HAD A MECHANIC FRIEND AND HE REPLACED THE MASTER CYLINDER AND THE RESERVOIR. BECAUSE THE BRAKE FLUID WAS LEAKING, THE CONTACT'S FRIEND ALSO REPLACED THE "REMAN BRA". THE CURRENT MILEAGE WAS 42,698 AND FAILURE MILEAGE WAS APPROXIMATELY 42,498. UPDATED 04/04/08. *LJ
Mileage: 42,498
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. IN JUNE OF 2007, THE CONTACT TOOK HER VEHICLE TO A FORD DEALER REGARDING RECALL NUMBER 07S51. THE DEALER APPLIED ELECTRICAL GREASE TO THE ABS MODULE CAVITY. ON FEBRUARY 29, 2008, THE VEHICLE CAUGHT FIRE UNDER THE HOOD NEAR THE ABS MODULE. THE VEHICLE WAS DAMAGED, BUT THERE WERE NO INJURIES. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,500.
Mileage: 78,500
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE CAUGHT FIRE AFTER IT HAD BEEN PARKED FOR NINE HOURS. PRIOR TO PARKING THE VEHICLE, THE ABS WARNING INDICATOR LIGHT ILLUMINATED. THE FIRE WAS EXTINGUISHED BY USING SNOW. NO REPAIRS WERE MADE. THERE WAS NO PROPERTY DAMAGE. THE CONTACT HAS PICTURES. THE VEHICLE WAS INSPECTED IN MARCH OF 2007, BUT NOT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Mileage: 130,000
(1) NOTICED ABS LIGHT WAS LIT, TOOK VEHICLE TO PALMER FORD IN CHELSEA MI TO FIND OUT WHAT THE PROBLEM WITH MY 2002 FORD ESCAPE COULD BE. THEY GAVE A BREAK DOWN THE EXCITOR RING (FOR THE ABA BRAKING SYSTEM) THAT IS ATTACHED TO THE HALF SHAFT OF MY ESCAPE WAS BROKEN. THIS ALSO CAUSED THE ABS SENSOR TO FAIL (2)AS TO FAILURE....DID GET A SECOND OPINION FROM A DIFFERENT SERVICE STATION ABOUT THE EXCITOR RING...PALMER FORD IN CHELSEA MI SAID THAT THEY WHERE NOT AWARE OF ANY OTHER ESCAPES HAVING THIS ISSUE....UNLIKE THE SECOND SERVICE STATION, WHICH HAD SEEN THIS PROBLEM IN THE ESCAPES. (3)TO CORRECT THE PROBLEM...I HAVE HAD THE HALF SHAFT REPLACED (WHICH INCLUDES THIS EXCITOR RING FOR THE ABS BRAKING SYSTEM)AND THE SENSOR.... *TR
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON APRIL 12, 2007, THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER PROVIDED THE CONTACT WITH A RENTAL VEHICLE AND AS OF JULY 18, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER STATED THAT THEY ARE WAITING ON A PART TO ARRIVE. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 80,000 AND THE FAILURE MILEAGE WAS INAPPLICABLE.
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE BRAKES GRIND WHEN STOPPING THE VEHICLE. THE ABS WARNING INDICATOR LIGHT ALSO ILLUMINATES. THE VEHICLE WAS INSPECTED BY A DEALER WHO STATED THAT THE VEHICLE NEEDED TWO FRONT AXLES AND TWO ABS SENSORS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE CURRENT MILEAGE IS 55,600 AND FAILURE MILEAGE WAS 55,400.
Mileage: 55,400
WIFE HAD JUST GOTTEN HOME FROM GROCERY STORE AND ABOUT A HALF HOUR LATER THE DOG WAS BARKING. SHE LOOKED INTO THE GARAGE AND THE 2002 FORD ESCAPE WAS ON FIRE. SHE BROKE A WINDOW TO PUT WATER ON THE FIRE TO KEEP IT FROM SPREADING TO OTHER CARS AND BOAT IN GARAGE. FIRE DEPARTMENT ARRIVED AND FINISHED PUTTING OUT THE FIRE. ESCAPE WAS A TOTAL LOSS AND GARAGE HAD HEAVY SOOT AND SMOKE DAMAGE. AFTER GETTING THE INSURANCE COMPANIES NOTIFICATION OF FIRE AND GETTING WIFE'S CUTS STITCHED WE GOT HOME ABOUT 7:00 P.M. WENT TO GET THE MAIL AND THERE WAS A SAFETY RECALL NOTICE FROM FORD MAILED ON APRIL 24, 2007 FROM MICHIGAN ABOUT THE ANTI LOCK BRAKE MODULE. IT STATED THE MODULE COULD SHORT OUT EVEN WITH THE KEY IN THE OFF POSITION. NOTIFIED FORD THE NEXT MORNING OF FIRE. THEY HAD IT INVESTIGATED, AND SAID BECAUSE OF THE SEVERE DAMAGE IN THE ENGINE COMPARTMENT THEY WERE UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. I THEN ASKED COULD THIS SAFETY RECALL CAUSE THIS KIND OF FIRE, AND THE FORD REPRESENTIVE SAID YES, BUT JUST SUBMIT IT TO YOUR INSURANCE COMPANY. *AK
Mileage: 55,056
I OWN A 2002 FORD ESCAPE AND I HEARD OF THE RECALL REGARDING THE ABS MODULE. I RIGHT AWAY TOOK THE CAR TO MONTEBELLO FORD ON APRIL 14,2007 TO GET IT CHECKED. LATER THAT AFTERNOON THEY TOLD ME THAT THE CAR WAS READY TO BE PICKED UP, BUT THEY COULD NOT DO ANYTHING REGARDING THE ABS MODULE BECAUSE THE PARTS WERE BACK ORDERED. WHEN I PICKED UP THE CAR ON MONDAY APRIL 16, 2007 ANOTHER SERVICE TECH NICIAN ASKED ME IF EVERYTHING WAS OKAY, AND IF I HAD ANY CONCERNS. I TOLD HIM I DID. I WAS WORRIED ABOUT THE RECALL AND THE CAR WAS NOT FIXED. HE THEN CHECKED MY RECORDS AND HISTORY OF THE CAR, AND TOLD ME THATTHE ABS MODULE WAS OUT ALREADY AND IT NEEDED TO GET IT REPLACED. HE TOLD ME THAT THERE WOULD BE A SHIPMENT IN AT THE END OF THE MONTH, AND THAT I SHOULD CALL HIM TO FOLLOW UP, AND WHEN THE PART WAS IN IT WOULD BE REPAIRED AT NO CHARGE TO ME. I HAVE SINCE THE END OF APRIL TRIED TO GET A HOLD OF HIM AT MONTEBELLO FORD, BUT HE FAILED TO RETURN ANY OF MY PHONE CALLS. I DID LET HIM KNOW ON ONE OF MY MESSAGESS THAT I WOULD BE GOING OUT OF TOWN AT THE END OF MAY AND I WOULD LIKE MY CAR TO BE FIXED SO THAT I COULD FEEL SAFE DRIVING LONG DISTANCE. I WAS VERY DISSATISFIED WITH THE SERVICE AND FELT THAT MY SAFETY WAS NOT IMPORTANT. IF THE ABS MODULE WAS ON RECALL, AND I WASTOLD THAT MY WAS OUT, I EXPECTED TO GET THE SERVICE I DESERVED AS A CONSUMER.*AK
Mileage: 85,830
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON MAY 3, 2007, THE CONTACTS VEHICLE WAS REPAIRED UNDER RECALL # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE ABS MODULE WAS INSPECTED, LUBED, AND PASSED THE ABS MODULE TEST. ON MAY 5, 2007, THE ABS LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE ABS MODULE AS BEING CORRODED AND WILL NOT REPLACE THE MODULE FREE OF CHARGE. THE CONTACT STATED THAT NO FAILURES WERE PRESENT BEFORE THE RECALL REPAIR WAS PERFORMED. THE VEHICLE'S PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 119,868. UPDATED 06/15/07 *TR
Mileage: 119,868
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER STATED THAT THEY DID NOT HAVE THE RECALL REPAIR PART AND IT WOULD NOT BE AVAILABLE UNTIL JULY. THE CONTACT FEELS THAT THE WAIT TIME FOR THE PART IS TOO LONG. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 41,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
I OWN A 2002 FORD, ESCAPE. THE VEHICLE HAS A CALL BACK FOR THE ABS MODULE. I TOOK THE VEHICLE TO A FORD DEALER IN LEBANON, NH. I WAS THEN INFORMED THAT THE CAR WAS ONE OF THOSE THAT DID HAVE THE PROBLEM AND WILL NEED TO BE REPAIRED. IN THE MEANTIME, I WAS ADVISED BY THE MECHANIC AT FLANDERS & PATCH THAT THE CAR WAS CONSIDERED TOO DANGEROUS TO BE PARKED INSIDE OR EVEN UP CLOSE TO A BUILDING AS IT COULD CATCH ON FIRE. HOWEVER, I WAS ALSO INFORMED THAT FORD WILL NOT BE ABLE TO FIX THIS PROBLEM FOR AT LEAST TWO, MAYBE EVEN THREE MONTHS. IN THE MEANTIME, I AM NOT TO PARK THIS CAR INSIDE A GARAGE OR NEAR MY HOME. I LIVE IN AN AREA WHERE WE HAD SEVERAL BREAK INS AND NEVER LEFT MY CAR PARKED OUTSIDE AT NIGHT FOR THAT REASON. ALSO, I SHARED A DRIVEWAY, SO PARKING IWAS VERY LIMITED IN MY AREA. AGAIN, LEAVING THE CAR PARKED OUTSIDE WAS A PROBLEM. ALL I ASKED FROM FORD WASTO FIX THE PROBLEM NOW. FORD /NEEDED TO BE HELD RESPONSIBLE FOR ANY PROBLEM I ENCOUNTERED DUE TO THIS FAILURE ON THEIR PART TO FIX THIS. *AK
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE'S BRAKE WARNING LIGHT ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WENT DOWN TO THE FLOORBOARD. THE BRAKE PEDAL HAD TO BE DEPRESSED APPROXIMATELY THREE OR FOUR TIMES BEFORE THE VEHICLE WOULD STOP. THE ROAD CONDITIONS WERE CLEAR. THE MECHANIC STATED THAT THE VEHICLE NEEDED A NEW MASTER CYLINDER, POWER BRAKE BOOST, AND A POWER BRAKE CHECK VALVE. THE MECHANIC PERFORMED THE REPAIRS, BUT APPROXIMATELY THREE MONTHS LATER, THE FAILURES RECURRED. THE MECHANIC STATED THAT THE VEHICLE NEEDED ANOTHER POWER BRAKE BOOSTER. THE VEHICLE WAS REPAIRED AND NO OTHER FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 73,300 AND FAILURE MILEAGES WERE 68,800.
Mileage: 68,800
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WILL NOT BE AVAILABLE UNTIL JUNE OF 2007. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE. THE CURRENT MILEAGE IS 100,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
I TOOK MY 2002 FORD ESCAPE TO A FORD DEALER TO SEE IF THE RECENT RECALL OF THE ABS MODULE CONNECTOR AFFECTED MY CAR ONLY TO FIND OUT THAT I HAD AN OIL LEAK FROM THE MASTER CYLINDER WHICH WAS DROPPING ONTO THE ABS MODULE. MAYBE THIS IS WHY THE CARS ARE CATCHING FIRE TO BEGIN WITH. IF I HADN'T TAKEN MY CAR IN TO BE CHECKED THE OIL PROBABLY WOULD HAVE CAUSED A FIRE. I HAD TO REPLACE THE MASTER CYLINDER AND MY CAR ONLY HAS 70K MILES ON IT. I HAVE NEVER REPLACED ONE ON ANY CAR I HAVE EVER OWNED AND I HAVE DRIVEN THEM OVER 150KMILES. IT COST ME 278 DOLLARS..THIS CAR ALSO HAD TO HAVE THE ROTORS REPLACED WHEN I REPLACED THE BRAKES AT 42K. THE FUEL PUMP WAS REPLACED AT 34614 MILES,THE COOLANT RECOVERY TANK WAS REPLACED AT THE SAME TIME AS THE LIGHT WAS ON. AT 51K MILES CK ENGINE LIGHT CAME ON. #4 COIL HAD TO BE REPLACED AT A COST OF 282.17. AT 70K THE ENGINE LIGHT CAME ON. THE GAS CAP FAILED AND HAD TO BE REPLACED . THIS COAST 97 DOLLARS BECAUSE IT HAD TO GO ON A DIAGNOSTIC MACHINE TO FIND THE PROBLEM. I WAS GOING TO BUY A FORD ESCAPE HYBRID BUT NOW I WILL NEVER BUY ANOTHER FORD. *TR
Mileage: 70,678
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT TWO HOURS AFTER DRIVING THE VEHICLE SMOKE WAS DETECTED. THE CONTACT LIFTED THE HOOD, AND SMOKE BEGAN TO RISE FROM THE ENGINE. THE CONTACT CALLED THE LOCAL FIRE DEPARTMENT, AND THEY REMOVED THE BATTERY FROM THE VEHICLE. THE SMOKE CEASED, AND THE VEHICLE WAS TOWED TO THE DEALER. ONCE THE DEALER INSERTED THE BATTERY BACK INTO THE VEHICLE,IT IMMEDIATELY STARTED TO SMOKE AGAIN. THE DEALER DAIGNOSED THE FAILURE AS A BURNED OUT ABS MODULE. THE CONTACT STATED THAT NHTSA ALREADY HASDAN INVESTIGATION OPEN , ACTION # PE06048)FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 70,000.*AK
Mileage: 70,000
THIS IS TO REPORT ANOTHER SUSPECTED 2002 FORD ESCAPE ABS CONTROL MODULE FIRE. THE VEHICLE FIRE OCCURRED JAN. 9, 2007 AT CLIENT'S HOME. THE VEHICLE IS A 2002 FORD ESCAPE XLT, AND IS CURRENTLY STORED AT INSURANCE AUTO AUCTIONS (IAA), 1710 STARITA ROAD, CHARLOTTE, NC 28206-1286, PHONE: 704-596-5854, FAX: 704-596-7492, STOCK NUMBER: 2799576. THE HOUSE AND CAR ARE INSURED BY STATE FARM, WHICH HAS RETAINED ME AS ITS SUBROGATION COUNSEL. THE FIRE OCCURRED WHILE THE CAR WAS PARKED IN THE GARAGE IN THE "KEY OFF" POSITION. LARRY HELTON FOR FORD HAS ALREADY EXAMINED THE VEHICLE AND THE SCENE ON JANUARY 17, 2007. NO ONE WAS INJURED, BUT THE PROPERTY DAMAGES COULD EXCEED $50,000.00. *JB
TL*- THE CONTACT STATED THAT ON 01/05/06 WHILE DRIVING HER 2002 FORD ESCAPE AT 10 MPH. THE VEHICLE MADE A LOUD NOISE. WHEN SHE TRIED TO STOP THE VEHICLE SHE APPLIED THE BRAKES, BUT THE VEHICLE DIDN'T COME TO AN IMMEDIATE STOP. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR. THE VEHICLE CONTINUED TO MAKE A LOUD NOISE THAT SOUNDED LIKE THE SOMETHING LOOSE. THE CONTACT DID TAKE THE VEHICLE TO HER MECHANIC, BUT BEFORE REACHING THE MECHANIC HER ABS LIGHT TURNED ON. THE CONTACT STATED THAT THE MECHANIC TOLD HER THAT THE RELUCTOR RING HAD FAILED AND THAT THE VEHICLE NEEDED THE LEFT FRONT AXLE ASSEMBLY REPLACED. *JB UPDATED 03/19/07. *JB
Mileage: 45,500
IN 2004, MY 2002 FORD ESCAPE, AFTER BEING PARKED OVERNIGHT, CAUGHT FIRE. THE FIRE WAS TRACED BY THE DEALER TO THE ABS COMPUTER. THE VEHICLE WAS PAST WARRANTY AND FORD MOTOR COMPANY DENIED REPEATEDLY THAT THERE WAS ANY POSSIBILITY OF ANY DEFECT, OR THAT THERE WAS ANY MANUFACTURER RESPONSIBILITY. CALLS TO FORD'S CUSTOMER HOT LINE WERE HANDLED IN AN UNSATISFACTORY MANNER. THE VEHICLE WAS REPAIRED USING NEW PARTS. *JB
Mileage: 56,188
FORD ESCAPE 2002 - WE HAVE HAD AN ONGOING PROBLEM WITH THE ABS AND BRAKE LIGHTS STAYING ON. WE HAVE HAD IT INTO A FORD DEALERSHIP SEVERAL TIMES, WHO WAS NOT ABLE TO FIX IT, AND AN INDEPENDENT MECHANIC WHO WAS FINALLY ABLE TO IDENTIFY THAT IT WAS THE ANTILOCK BRAKING SYSTEM'S ELECTRONIC CONTROL MODULE CAUSING THE ISSUE. JUST READ AN ARTICLE CONCERNING AN ONGOING INVESTIGATION INTO ENGINE FIRES POSSIBLY CAUSED BY THIS MODULE AND ARE VERY CONCERNED THAT WE COULD BE NEXT. WE FIRST TOOK IT INTO THE DEALER THE MONTH OUR WARRANTY EXPIRED SO I AM PUTTING THE "INCIDENT DATE" IN FOR THAT MONTH.
DT*: THE CONTACT STATED WHILE PARKED IN THE DRIVEWAY FOR ONE DAY, THE VEHICLE CAUGHT ON FIRE. THE FIRE EXTINGUISHED ITSELF. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE ABS MODULE AND A WIRING HARNESS. UPDATED 01/17/07. *JB THE CONSUMER STATED THE ABS LIGHT ILLUMINATED AND STAYED ON UNTIL THE ABS MODULE WAS REPLACED. THE RIGHT FRONT WHEEL BEARING WAS REPLACED.
Mileage: 88,000
APPROX 1 YEAR AGO - OUR 2002 FORD ESCAPE STARTED TO SMOKE WHILE SITTING IN THE GARAGE. WHEN WE GOT IT TO THE DEALER IS WAS FOUND THAT THE WIRING HARNESS WHERE IT CONNECTED TO THE ABS ECU UNIT HAD SHORTED DUE TO BRAKE FLUID GETTING INTO CONNECTOR. WHEN THE SHOP DISCONNECTED THE WIRING HARNESS CONNECTOR, THE NEXT DAY, THE FLUID IGNITED BURNING UP THE HARNESS. THE ESTIMATED COST TO FIX WAS $2000 DOLLARS, REPLACEMENT OF THE HARNESS AND ECU UNIT. WHICH SINCE THE MAJORITY OF THE DAMAGE WAS DONE IN THE SHOP FORD DID COVER THE COST OF THE REPAIR. I AM JUST FILLING THIS AS I HAVE SEEN THAT THIS ISSUE IS UNDER INVESTIGATION, AND THOUGHT THAT I SHOULD REPORT OUR INCIDENT. *JB
Mileage: 53,000
I TOOK MY CAR IN FOR REPAIR ON 4/22/06 BECAUSE MY ABS LIGHT HAD BEEN ON FOR A FEW DAYS. I WAS TOLD THAT MY RIGHT DRIVE AXLE NEEDED TO BE REPLACED AND THAT REPLACING THAT COULD POSSIBLY SOLVE THE PROBLEM WITH MY ABS LIGHT. IT DID NOT. I WAS THEN TOLD THAT I MIGHT NEED A NEW ABS MODULE. I WAS ADVISED THAT THE REPAIR SHOP WOULD CALL THE FOLLOWING MONDAY WITH A PRICE AND THAT MY CAR WAS SAFE TO DRIVE. *JB
Mileage: 83,000
MY CAR HAD BEEN PARKED FOR HOURS AND ALL OF SUDDEN THE ALARM STARTED GOING OFF. I WENT OUTSIDE TO GET IT TO GO OFF AND REALIZED THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. THE ALARM WOULDN'T GO OFF AND EVENTUALLY QUIT BUT THE SMOKE KEPT COMING AND I REALIZED THERE WERE ACTUAL FLAMES. THE FIRE DEPARTMENT CAME AND DISCONNECTED THE BATTERY SO THE CAR WOULDN'T HAVE ANOTHER CHANCE OF SPARKING UP. PRESENTLY, I HAVE THE VEHICLE IN A FORD DEALERSHIP SHOP. THEY SAID THAT THE FIRE STARTED AT THE WIRING HARNESS THAT PLUGS INTO THE ABS MODULAR. THE WIRING HARNESS AND SOME OTHER PART ARE BEING ORDERED TO BE REPLACED. AS FAR AS THEY KNOW THAT NEEDS REPLACED AND THERE MAY BE MORE ONCE THEY ACTUALLY START TAKING THE CAR APART AND SEEING WHAT ELSE WAS DAMAGED. THE FIRE PROBABLY BURNED FOR A GOOD 10 MINUTES. *JB
DT: THE CONTACT DROVE THROUGH A PATCH OF SNOW IN THE ROAD AND THE VEHICLE'S REAR END SPUN AROUND AND HIT ANOTHER VEHICLE. THE CONTACT BELIEVED THAT THE ABS SENSOR, THAT WAS REPLACED BY THE DEALERSHIP ,CAUSED THIS ACCIDENT. THE CONTACT SUSTAINED INJURIES DO TO THE SEAT BEAT BUCKLE BREAKING DURING THE ACCIDENT. *AK
Mileage: 106,904
2002 FORD ESCAPE EXCITER RING CRACKED MAKING A LOUD NOISE. ***NO ANSWER REQUIRED*** *TS THERE WAS A SLIGHT METALLIC SOUND COMING FROM THE LEFT FRONT TIRE. THE COMPLETE FRONT AXLE SHAFT ASSEMBLY WOULD HAVE TO BE ORDERED AND INSTALLED. THE DEALER ALSO RECOMMENDED THAT THE FRONT BRAKE PADS AND ROTORS BE REPLACED. *SC
I BROUGHT MY 2002 FORD ESCAPE IN FOR ITS 45K MILE SERVICE AND WAS TOLD BY THE DEALER THAT THE ROTORS NEEDED REPLACEMENT. I SAID THE PADS HAVE NOT YET WORN OUT THOUGH. THEY SAID I WAS LUCKY TO MAKE IT THIS FAR. MOST ESCAPES HAVE THEM WEAR OUT AT 30K OR LESS DUE TO POOR QUALITY AND TOO THIN ROTORS. DEALER SAID COST TO REPLACE ROTORS AND PADS WILL BE $338.00 INCLUDING LABOR TO REPLACE. *NM
Mileage: 45,000
I HAVE A 2002 FORD ESCAPE, MANUAL TRANSMISSION WITH 66,000 MILES ON IT. COMING HOME FROM A WEEKEND TRIP THE CLUTCH STUCK AND WOULD HAVE TO BE PULLED UP WITH YOUR FOOT WHEN HAVING TO SLOW DOWN IN TRAFFIC. WE WERE ABLE TO PULL OFF THE ROAD AND CALL FOR ASSISTANCE AND TOWING TO A GARAGE WHERE WE WERE TOLD THAT THE MASTER CYLINDER HAD WENT OUT.THE MECHANIC SAID THAT THIS WAS VERY UNUSUAL FOR IT TO HAPPEN TO A CAR THIS NEW. HAVE THERE BEEN ANY OTHER COMPLAINTS SIMILAR IN NATURE TO THIS?
Mileage: 660,000
MY NAME IS [XXX], I PURCHASED A FORD ESCAPE SUV ON AUGUST 22, 2002 FROM DAY FORD IN PITTSBURGH, PA ON AUGUST 22, 2002. I HAVE BEEN HAVE MANY PROBLEMS WITH MY VEHICLE SINCE I PURCHASED IT. PRIOR TO MOVING TO FLORIDA IN JUNE, I HAD THE CAR SERVICED AGAIN AND WAS TOLD I NEED NEW ROTORS, BRAKES AND TIRES.I MOVED TO FLORIDA, AND ON JANUARY 2005, I HAD TO REPLACE THE CLUTCH BECAUSE IT HAD RUST AND CORROSION ON IT. THE SERVICE TECH QUESTION ALL THE RUST UNDER THE VEHICLE AND I TOLD HIM THAT I DID NOT KNOW WHY THERE WAS SO MUCH. N MARCH 18TH, I WAS IN A CAR ACCIDENT AND MY FRONT END WAS DAMAGED. I HAD THE CAR TAKEN TO MATTHEW CURRIE FORD, WHERE THEY SERVICE MY CAR. I PICKED UP THE CAR ON APRIL 20, 2005 AND WAS STILL HAVING PROBLEMS WITH IT. I THOUGHT IT WAS FROM THE ACCIDENT. I WAS TOLD ON APRIL 21, 2005 THAT I NEED NEW SPARK PLUGS. I TOLD THEM THAT I WAS NOT PAYING FOR IT AND THAT THEY NEED TO CALL AIG. ON APRIL 22, 2005 THE SERVICE MANAGER CALLED ME TO TELL ME THAT MY CAR HAD WATER DAMAGE AND THAT IT WAS PURCHASED THIS WAY. I THEN GOT A RENTAL CAR AND I CALLED DAYFORD TO SEE WHAT THEY HAD TO SAY AND HOW THEY WERE GOING TO FIX THE PROBLEM. AT FIRST I WAS TOLD THAT THEY DID NOT SELL ME A CAR WITH WATER DAMAGE. THEN HE SAID HE WOULD CALL ME BACK. WELL I HAVE NOT HEARD ANYTHING FROM THEM. OVER THE WEEKEND I FOUND OUT THAT MY CAR WAS PURCHASED FROM KANSAS CITY ON JULY 20, 2002 AND THEN SERVICED ON JULY 27, 2002 BY DAYFORD. THE SERVICES WERE ENGINE SERVICED, VEHICLE SERVICED, SUSPENSION SYSTEM SERVICED, BRAKES SERVICED, STATE INSPECTION COMPLETED, MISCELLANEOUS SERVICE PERFORMED, EMISSIONS SYSTEM SERVICED AND LUBED OIL AND FILTER CHANGED. THESE SERVICES WERE COMPLETED WITH ONLY 3 MILES ON THE CAR. I PULLED THE INFORMATION FROM CARFAX AND THAT WHAT IT SAYS. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2002 FORD ESCAPE WITH 36,000 MILES ON IT. I HAD THE FRONT BRAKES SURVIVED FOR THE FIRST TIME ON THIS CAR AND FOUND THAT ROTORS CANNOT BE TURNED EVEN ONE TIME ON THESE CARS WITHOUT BRINGING IT BELOW SPECS. I HAD TO REPLACE BOTH ROTORS AT A COST OF $199.00. I COMPLAINED TO FORD ABOUT THIS AND WAS TOLD THAT THIS WAS PART OF NORMAL WEAR AND TEAR. I HAVE NEVER OWNED CAR THAT HAD TO HAVE ROTORS REPLACED WITH THIS LOW MILEAGE BEFORE I DO NOT ACCEPT THIS IS A NORMAL SITUATION. IT IS A CASE OF FORD PUTTING CHEAP THROW AWAY PARTS IN CARS AND NOT DISCLOSING THIS INFORMATION TO BUYERS AT THE TIME THEY PURCHASE THE CAR. *JB
Mileage: 36,500
VEHICLE HAS BEEN RECALLED 3 TIMES FOR SAFETY DEFECTS. AT 25000 MILES I WAS TOLD THAT I NEEDED TO REPLACE THE ROTORS. IT IS TOO EARLY FOR THIS TO BE OCCURRING AND HAVE FOUND INFORMATION THAT THIS SEEMS TO BE A COMPLAINT THAT HAS BEEN FREQUENT ON THIS CAR MAKE. THEY REPLACED THE ECCELLERATOR CABLE AND NOW THE CAR SEEMS TO BE SLUGGISH IN ECCELLERATING FROM A STOPPED POSITION.*AK
Mileage: 25,000
VEHICLE HAD A SOUND WHEN BEING DRIVEN. CONSUMER TOOK THE VEHICLE TO DEALER TO SEE WHERE THE SOUND WAS COMING FROM. DEALER DISCOVERED THAT FRONT WHEEL BEARINGS, BRAKES, AND ROTORS NEEDED TO BE REPLACED. *AK
Mileage: 27,000
I OWN A 2002 FORD ESCAPE WITH 42,600 MILES. MY PROBLEM THAT I AM HAVING IS A SPONGY BRAKE PEDAL AT FIRST, THEN PEDAL GOES TO THE FLOOR, AND THEN YOU GET A PULSATING, GRINDING NOISE IN THE FRONT BRAKES AND ALSO IN THE BRAKE PEDAL. ROTORS ARE NEW; BRAKES ARE IN GOOD CONDITION, NO BRAKE FLUID LEAKS. BRAKES WERE BLED WITH NO CHANGE IN PROBLEM. WHEN THE BRAKE PEDAL IS DEPRESSED IT SOUNDS LIKE IT IS SUCKING AIR. *JB
Mileage: 42,675
FRONT BRAKE PADS AND ROTORS WERE REPLACED AT 30,000 MILES. *JB
Mileage: 30,000
THE ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO STOP WHILE PUMPING THE BRAKE THREE TIMES, AND DROVE VEHICLE TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
WENT IN TO A FORD DEALERSHIP IN GARDEN GROVE, CA. I WAS GETTING A ROUTINE OIL CHANGE AND TIRE ROTATION. I WAS TOLD I NEEDED A COMPLETE BRAKE OVERHALL. I BALKED AT THE SUGGESTION OF THE FORD ASSOCIATE. I STATED "MY ESCAPE ONLY HAS 23,000 MILES ON IT AND YOUR TELLING ME IT NEEDS NEW ROTORS, PADS ON THE FRONT, AND SHOES AND DRUMS IN THE REAR". HE LOOKED STRAIGHT AT ME AND SAID YES YOU DO. I WENT HOME TOOK OFF THE TIRE AND DISCOVERED IT TO BE TRUE.. THE BRAKES ON MY 2002 ESCAPE ARE WORN OUT AFTER 23,000 MILES. WHAT KIND OF GARBAGE IS THAT. I'M NOT HARD ON MY BRAKES EITHER. IF I HAVE TO REPLACE THEM AGAIN AT 43,000 MILES I AM GOING TO BE VERY PISSED OFF. IF IT DOES HAPPEN. I WILL BE TRADING IT IN, AND IT WON'T BE FOR ANOTHER FORD.*AK
WENT IN TO A FORD DEALERSHIP IN GARDEN GROVE, CA. I WAS GETTING A ROUTINE OIL CHANGE AND TIRE ROTATION. I WAS TOLD I NEEDED A COMPLETE BRAKE OVERHALL. I BALKED AT THE SUGGESTION OF THE FORD ASSOCIATE. I STATED "MY ESCAPE ONLY HAS 23,000 MILES ON IT AND YOUR TELLING ME IT NEEDS NEW ROTORS, PADS ON THE FRONT, AND SHOES AND DRUMS IN THE REAR". HE LOOKED STRAIGHT AT ME AND SAID YES YOU DO. I WENT HOME TOOK OFF THE TIRE AND DISCOVERED IT TO BE TRUE.. THE BRAKES ON MY 2002 ESCAPE ARE WORN OUT AFTER 23,000 MILES. WHAT KIND OF GARBAGE IS THAT. I'M NOT HARD ON MY BRAKES EITHER. IF I HAVE TO REPLACE THEM AGAIN AT 43,000 MILES I AM GOING TO BE VERY PISSED OFF. IF IT DOES HAPPEN. I WILL BE TRADING IT IN, AND IT WON'T BE FOR ANOTHER FORD.*AK
WENT IN TO A FORD DEALERSHIP IN GARDEN GROVE, CA. I WAS GETTING A ROUTINE OIL CHANGE AND TIRE ROTATION. I WAS TOLD I NEEDED A COMPLETE BRAKE OVERHALL. I BALKED AT THE SUGGESTION OF THE FORD ASSOCIATE. I STATED "MY ESCAPE ONLY HAS 23,000 MILES ON IT AND YOUR TELLING ME IT NEEDS NEW ROTORS, PADS ON THE FRONT, AND SHOES AND DRUMS IN THE REAR". HE LOOKED STRAIGHT AT ME AND SAID YES YOU DO. I WENT HOME TOOK OFF THE TIRE AND DISCOVERED IT TO BE TRUE.. THE BRAKES ON MY 2002 ESCAPE ARE WORN OUT AFTER 23,000 MILES. WHAT KIND OF GARBAGE IS THAT. I'M NOT HARD ON MY BRAKES EITHER. IF I HAVE TO REPLACE THEM AGAIN AT 43,000 MILES I AM GOING TO BE VERY PISSED OFF. IF IT DOES HAPPEN. I WILL BE TRADING IT IN, AND IT WON'T BE FOR ANOTHER FORD.*AK
THIS CONCERNS A 2002 FORD ESCAPE WITH 10,700 MILES ON IT. I WAS TRAVELING DOWN A VERY SLIGHT GRADE AT LESS THAN 20 MPH ON A CLEAR DAY APPROACHING A RED LIGHT AT AN INTERSECTION. WHEN I APPLIED THE BRAKES, THE CAR DID NOT STOP. INSTEAD, THE FRONT OF THE CAR JUST STARTED TO UNCONTROLLABLY JUMP, BOUNCE AND HOP UP AND DOWN. SINCE THE CAR DID NOT SLOW DOWN, I APPLIED THE BRAKES AGAIN AND IT CONTINUED TO UNCONTROLLABLY BOUNCE UP AND DOWN. THERE WAS A CAR CROSSING THROUGH THE INTERSECTION IN FRONT OF ME DRIVEN BY A MOTHER WITH HER YOUNG CHILD IN THE CAR. IN ORDER TO AVOID HITTING THAT CAR, I STEERED MY BOUNCING CAR TO THE RIGHT, OFF THE ROAD, AND INTO A LIGHT POLE TO STOP IT. THE MOTHER WITH HER 5 YEAR OLD DAUGHTER, WHO WITNESSED THE WHOLE EVENT, PULLED OVER TO SEE IF I WAS OK AND THANKED ME FOR NOT KILLING THEM. I HAVE HER NAME AND NUMBER. A POLICE REPORT WAS FILED. THERE IS A DEFECT IN THE BRAKING SYSTEM ON THIS CAR AND I AM SCARED TO DEATH TO EVER DRIVE IT AGAIN LEST I KILL OR MAIM MYSELF OR SOMEONE ELSE. I CONTACTED FORD MOTOR CO. DIRECTLY MANY TIMES, BUT THEY GAVE ME THE RUNAROUND. THEY SAID THE ANTILOCK BRAKING DID NOT NEED TO BE CHECKED. WHEN MY INSURANCE COMPANY, NATIONWIDE, BECAME INVOLVED FORD SAID THAT I SHOULD NOW DEAL WITH THEM, NATIONWIDE. NATIONWIDE IS NOW PAYING TO HAVE MY CAR REPAIRED, BUT SAID THAT THERE IS NO NEED TO CHECK THE BRAKING SYSTEM BECAUSE THERE IS NOTHING WRONG WITH IT, IT IS MY FAULT AND ALL THEY CAN DO ABOUT IT IS RAISE MY INSURANCE PREMIUM. THIS IS THE SECOND TIME THERE HAS BEEN A MECHANICAL FAILURE IN THIS DEFECTIVE BRAKING SYSTEM AND NO ONE SEEMS TO CARE TO LOOK INTO IT.*AK
Mileage: 10,700
(1) CE LIGHT ON AGAIN (2) VEHICLE NOT IDLING NORMALLY (3) VEHICLE NOT ADVANCING FROM STOP (4) SMELL BURNING OIL FROM ENGINE WHEN SHUT OFF, NO VISIBLE OIL LEAK FOUND ON DRIVEWAY (5) RATTLING FROM LF OF THE VEHICLE; SPEED OF RATTLING DIRECTLY RELATED TO SPEED OF VEHICLE; STARTS AROUND 25 MPH. (6) DRIVER'S SEAT LURCHES FORWARD ON SEAT TRACK WHEN BRAKING; ONLY OCCURS WITH LIGHTER WEIGHT DRIVERS. TOOK VEHICLE TO DEALER FOR THE 30K MILE CHECK & TO HAVE THEM ADDRESS THE ISSUES. DEALER DID THE FOLLOWING - ISSUES 1-4: ENGINE COVERED IN OIL UPON INSPECTION (SECOND OIL LEAK); LEAK COMING FROM THE FRONT COVER & OIL PAN; DEALER REPLACED THE FRONT COVER GASKET, OIL PAN GASKET, VALVE COVER GASKETS, UPPER INTAKE GASKETS, & OIL FILTER; DEALER REPLACED THE CATALYTIC CONVERTER MONITOR SENSOR AGAIN (THIRD TIME). ISSUE 5: DEALER DID NOT HEAR NOISE COMING FROM LF OF VEHICLE; HEARD A NOISE FROM REAR OF VEHICLE; REAR LIFT DOOR LATCH LOOSE; ADJUSTED/OILED IT. ISSUE 6: DEALER COMPARED PROBLEM WITH OTHER ESCAPES; FOUND TO BE A NORMAL CONDITION OF POWER DRIVER'S SEAT TO HAVE SOME PLAY IN IT (THIS IS VERY UNSAFE; SEAT LURCHES FORWARD 1-2IN WHEN BRAKING; I'M A SHORT FEMALE WHO STRUGGLES TO SIT A MIN OF 10IN FROM THE SW FOR THE AB; MOVING ME FORWARD ANOTHER 1-2IN IN A CRASH IS NOT SAFE). DEALER FOUND FRONT BRAKE PADS/ROTORS BELOW SPECS; STATED THAT THIS IS NORMAL FOR 30K MILES; SEEMS TOO SOON. SEVERAL COMPLAINTS FILED TO NHTSA REGARDING EXCESSIVE BRAKE/ROTOR WEAR. VEHICLE WAS IN THE SHOP 7/16-7/23. DEALER PAID FOR A RENTAL CAR (THIRD TIME). PICKED UP VEHICLE & DROVE IT OFF LOT; HEARD RATTLING FROM THE LF OF VEHICLE. TOOK IT BACK & A MECHANIC WENT ON TEST DRIVE WITH ME, HEARD NOISE. TOOK IT BACK & INSPECTED VEHICLE TOGETHER. I NOTICED THE WEATHER STRIPPING ON THE LEFT SIDE OF THE WINDSHIELD WAS CRACKED & DETACHING FROM VEHICLE. HAD BEEN SLAPPING OUTSIDE OF APILLAR WHEN DRIVING, MAKING NOISE. DEALER STATED THEY WOULD ORDER NEW PART & I'D HAVE TO BRING VEHICLE BACK AGAIN TO HAVE IT INSTALLED. *AK
Mileage: 29,085
DRIVING ON FREEWAY AND STARTED TO SLOW DOWN...MOVED FOOT OFF GAS PEDAL TO SLOW (WAS GOING ABOUT 50 MPH AT THE TIME AND ABOUT 65 MPH BEFORE GETTING ANY BRAKES TO WORK) AND IT KEPT GOING DOWN AND STUCK ON HIGH EXCELERATION...WENT TO PUT ON BRAKES AND BRAKE PEDAL WOULD NOT PUSH DOWN, BARELY HAD ANY BRAKES. FORD SERVICE SAID RECALL THIS MORNING ON ACCELERATOR STICKING...BUT BRAKES WERE MY PROBLEM..I HAVE NOT HAD ANY PROBLEM WITH BRAKES PRIOR TO THIS. AT 33000 MILES, GRANTED THERE IS WEAR BUT I HAD EXPERIENCED NONE..SO STUCK PAYING FOR COMPLETE REPLACEMENT..SAID THEY WERE SHOT AND UNSAFE....ALL I CAN SAY IS I WAS EXTREMLY FORTUNATE TO GET UNDER CONTROL AND NO ACCIDENT. AND FORD SHOULD ACCEPT SOME OF THE RESPONSIBILITY FOR THE BRAKES . *AK
Mileage: 33,000
I PURCHASED A 2002 FORD ESCAPE IN JUNE OF 2003. I NOTICED, DRIVING HOME FROM THE DEALERSHIP, EXCESSIVE NOISE COMING FROM THE REAR BRAKES. MY INITIAL REQUEST FOR THE DEALER TO LOOK INTO THIS NOISE WAS MET WITH A REPLY THAT THE BRAKES WERE INSPECTED BEFORE THE VEHICLE WAS PUT ON THE LOT AND CHECKED OUT FINE. THE PURCHASE, HOWEVER, WAS A COUPLE MONTHS AFTER THEY HAD DONE THEIR INSPECTION. THE NOISE CONTINUED AND GRADUALLY GREW WORSE AND A COUPLE WEEKS LATER THEY AGREED THE BRAKES SHOULD BE INSPECTED AGAIN. OUTSIDE OF EXCESSIVE BRAKE DUST BUILD UP, THEY INDICATED THE BRAKES WERE FINE. THE NOISE CONTINUED AND I AGAIN BROUGHT THE VEHICLE BACK IN. AT THIS POINT, THE DEALERSHIP INDICATED THERE APPEARED TO BE SEVERAL AREAS OF ROUGH EDGES AND THEY INDICATED ALL BRAKE SURFACES HAD BEEN SANDED TO REMOVE THESE IMPERFECTIONS. THIS PROCESS WORKED FOR NO MORE THAN 48 HOURS BEFORE THE NOICE RETURNED, BUT EVEN LOUDER. I HAVE BEEN DEALING WITH THIS EVER SINCE AND IT HAS GROWN INCREASINGLY FRUSTRATING, AS TEH DEALERSHIP SUBSEQUENTLY ADVISED ME OF THE BULLETIN POSTED REGARDING EXCESSIVE BRAKE DUST. I WAS TOLD BY THE DEALERSHIP THAT A SOLUTION WAS TO BE IN PLACE BY Q4 2003 OR Q1 2004. I CONTINUE TO BE TOLD THERE IS NO REMEDY YET AND I AM CONCERNED THAT THIS LOUD ANNOYANCE COULD BECOME A PROBLEM WITH BRAKE FUNCTION. I DRIVE QUITE A BIT FOR MY WORK AND PLAN TO PULL A POP-UP CAMPER FOR A 2-WEEK VACATION THIS SUMMER AND I HAVE NO INTEREST IN PUTTING MYSELF, MY FAMILY OR ANY ONE ELSE IN JEOPARDY SHOULD THERE BE A MORE SIGNIFICANT UNDELYING PROBLEM. *AK
Mileage: 20,500
THE CONSUMER WAS HAVING A PROBLEM WITH THE BRAKES. THE BRAKES DID NOT STOP THE VEHICLE WHEN MOVING IN REVERSE. THE DRIVER APPLIED THE BRAKES, HOWEVER, THE BRAKES DID NOT STOP THE CAR. *JB WHEN BACKING BY A GAS STATION PUMP, THE VEHICLE WOULD NOT STOP AND NEARLY ENDED OUT ON A BUSY ROAD. THE BRAKES WERE PUMPED TWICE AND THE PARKING BRAKE WAS APPLIED. LESS THAN A WEEK LATER WHEN BACKING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED UPHILL, ACROSS A ROAD, OVER INTO THE WOODS. *SC JB
Mileage: 27,000
WHILE APPLYING THE BRAKES CONSUMER HEARD A LOUD NOISE, AND VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK
THE BRAKE LIGHT CAME ON WHILE DRIVING. THIS OCCURRED BECAUSE THE BRAKE MASTER CYLINDER HAD A SLOW LEAK THAT PROGRESSED. THE DEALERSHIP INDICATED THE LEAK MAY BE DUE TO A BAD CYLINDER CAP. THE CAP WAS REPLACED. ALSO AT 100 MILES THE STEERING WHEEL BECAME LOOSE AND FELT LIKE IT WAS GOING TO SEPARATE FROM IT'S LINKAGE. A SCREW IN THE STEERING WHEEL HAD BECAME LOOSE AND NEEDED TO BE TIGHTENED. THE DEALERSHIP TIGHTENED THE SCREW AND PUT A PUNCH MARK INTO THE SIDE OF THE SCREW TO MAKE IT STAY IN PLACE BUT THE PROBLEM RECURRED. *NM THE MASTER PARTS WERE NOT WORKING THE STEERING WHEEL WAS LOOSE AFTER 50 MILES. THE MASTER CYLINDER HAD A SLOW LEAK, WHICH WORSENED OVER TIME AND TIGHTENING DID NOT FIX. THE CONSUMER FOUND THE BACK LIGHT BEHIND THE GEAR SELECTOR AND ODOMETER WENT OUT, THE AIRBAG LIGHT HAD COME ON, THE CHECK ENGINE LIGHT HAD COME ON, THE RADIO DID NOT START, THE VEHICLE STALLED, AND THE SEAT BELTS WERE INOPERATIVE. *SC *JB
Mileage: 75
BRAKE "IDIOT" LIGHT ON DASHBOARD LIT.. OUT OF BRAKE FLUID.. DEALER STATED DEFECTIVE BRAKE FLUID RESERVOIR CAP - REPLACED - QUESTIONED WHY IT WAS OUT OF FLUID WHEN THE FLUIDS WERE SUPPOSED TO HAVE BEEN "CHECKED AND TOPPED OFF" AT LAST OIL CHANGE 3K MILES PREVIOUSLY - (I HAD ALSO REPORTED GRINDING BRAKES NOISE AT THAT OIL CHANGE WHICH I WAS TOLD WAS JUST DUE TO EXCESSIVE BRAKE DUST BUILDUP.. ) *AK
EXCESSIVE BRAKE DUST ON FRONT TIRES - RIMS ARE BLACK WITHIN 3 DAYS OF CLEANING - DEALER REPORTS THIS IS 'NORMAL'..*AK
Mileage: 100
WHILE DRIVING AT ANY SPEED, THE ENGINE WAS RUMBLING. THE DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THERE WAS UNCONTROLLABLE JUMPING AND OR KICKING. THE DEALER REPLACED ONE DEFECTIVE PART AND WAS TOLD THAT THE RUMBLING NOISE WOULD NEED TO BE INVESTIGATED BY FORD ENGINEERS. FORD DID NOT KNOW WHAT WAS CAUSING THE NOISE, BUT SAY IT WAS NOT DANGEROUS. THE VEHICLE WOULD SHAKE AT CERTAIN SPEEDS AND CD'S WOULD GET STUCK IN THE CD PLAYER. *SC THE ROTORS WERE REPLACED BECAUSE THEY WERE OUT OF ROUND, THE STABILIZER END LINKS WERE REPLACED *JB
Mileage: 29,000
THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO FLOOR, THE VEHICLE STALLED AND THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE CONSUMER WILL TAKE THE VEHICLE TO THE DEALER FOR ANALYSIS . WHEN THE PROBLEM HAPPENS AGAIN. *JB
THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES BECAUSE THE VEHICLE HAS PROBLEMS STARTING. THE DEALER MECHANIC HAS REPLACED THE STARTER, RELAY SWITCH, AND THE MASTER CYLINDER. THE VEHICLE IS CURRENTLY AT THE DEALER FOR ANOTHER REPAIR. PLEASE PROVIDE FURTHER DETAILS. *NM
EXCESSIVE FRON ROTOR WEAR: THE DEALER EXAMINED THE ROTORS AND SAID THE WEAR WAS NORMAL, EVEN THOUGH THE MEASUREMENTS HE GAVE ME SHOW THE ROTORS ARE 70% WORN. HE AGREES THAT THEY SHOULD BE COMPLETELY WORN OUT BEFORE 50,000 MILES AND STILL CONSIDERS THIS TO BE NORMAL.
Mileage: 34,600
WHEN APPLYING THE BRAKES A LOUD GRINDING NOISE WAS HEARD. *AK
Mileage: 8,000
FIVE MONTHS AFTER PURCHASING THIS BRAND NEW VEHICLE, THE MASTER CYLINDER FAILED. *NLM
WHEN THE BRAKES WERE APPLIED THERE WAS A DELAY BEFORE THE VEHICLE STOPPED. DEALER STATED THAT VEHICLE NEEDED ROTORS AND PADS REPLACED. *AK
WHEN THE BRAKES WERE APPLIED THERE WAS A DELAY BEFORE THE VEHICLE STOPPED. DEALER STATED THAT VEHICLE NEEDED ROTORS AND PADS REPLACED. *AK
EXCESSIVE BRAKE ROTOR WEAR: AFTER 34,600 MILES, THE ROTORS ARE 70% WORN ACCORDING TO THE DIMENSIONS GIVEN BY THE DEALER. THE DEALER CLAIMS THIS IS NORMAL EVEN THOUGH HE UNDERSTANDS THAT THE BRAKES WILL BE WORN OUT BEFORE 50,000 MILES.*AK
I WAS PULLING INTO A PARKING SPACE AT A SHOPPING CENTER. AS I TOOK MY FOOT OFF THE ACCELERATOR PREPARING TO STOP, THE VEHICLE SUDDENLY LUNGED FORWARD, HOPPING THE CURB AND CONTINUING FORWARD INTO THE PATIO AREA. I APPLIED THE BRAKES, BUT THE CAR DID NOT STOP. IT HIT A TRASH CAN AND TABLES AND FINALLY CRASHED INTO A PILLAR. IN APPLYING THE BRAKE, I HAD MANAGED TO SLOW THE VEHICLE DOWN SO THE IMPACT WAS NOT SEVERE AND THE AIRBAGS DID NOT DEPLOY. I WAS NOT INJURED BUT TWO PEOPLE LUNCHING IN THE PATIO AREA RECEIVED MINOR INJURIES (A SCRATCHED/SWOLLEN LEG AND SORE ELBOW). THE VEHICLE HAS SINCE BEEN REPAIRED AND THE CAUSE OF ACCIDENT IS BEING INVESTIGATED BY THE INSURANCE COMPANY. SINCE I AM PARANOID ABOUT DRIVING THE VEHICLE, I AM PLANNING TO HAVE A DIAGNOSTIC TEST CONDUCTED. *AK
Mileage: 13,155
THE BRAKES SEIZED, WHICH CAUSED THE STEERING WHEEL TO LOCK UP. *DT *JB
CONSUMER STATED ON JULY 2, 2002 THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A BROKEN HEADLIGHT AND MISSING EQUIPMENT FROM THE VEHICLE, ON JULY 23, 2002 THE VEHICLE BEGAN EXPERIENCING STALLING, BRAKE AND ODOMETER PROBLEMS, THE BRAKES WERE REPLACED DUE TO A FLAW, THE STALLING AND THE ODOMETER PROBLEMS COULD NOT BE DUPLICATED, ALSO THERE WERE PROBLEMS WITH THE SPEAKERS AND THE CLUTCH STICKING, CONSUMER STATED WHILE THE VEHICLE WAS PARKED, THE PARKING BRAKE DISENGAGED AND THE VEHICLE ROLLED INTO A HOTEL.*JB
PROBLEMS WITH POWER ASSIST, ENGINE AND BRAKES. MR
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WILL SHUT OFF AT ANY SPEED WITHOUT ANY NOTICE. EVERYTHING WILL GO OUT LIKE POWER STEERING AND BRAKES AND ACCELERATOR, ETC. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
WHILE DRIVING BRAKES AND STEERING LOCKED UP AND ENGINE SHUT OFF WITHOUT ANY WARNING .DRIVER LOST CONTROL OF VEHICLE, RESULTING IN AN ACCIDENT.*AK THE CONSUMER STATED THAT THE MANUFACTURER HAD ISSUED TWO TECHNICAL SERVICE BULLETINS ON DEFECTS OF THE VEHICLE, AND THE PROBLEMS OCCURING WERE THE RESULT OF ONE OF THOSE DEFECTS. *YH
AS I WAS DESCENDING DOWN A HILL, TRAVELING ABOUT 35 MPH, AND TURNING A BEND, I NOTICED THAT MY POWER STEERING WAS NOT WORKING AND THEN THAT MY BRAKES WERE NOT WORKING AND THAT ONE OF MY INDICATOR LIGHTS WAS LIT ON MY DASHBOARD. I PUT THE CAR IN NEUTRAL, AND TURNED THE KEY BACK ON AND IT STARTED. FORTUNATELY, NO ONE WAS AROUND BECAUSE MY BRAKES WERE NOT WORKING. I HAVE REPORTED THIS TO MY DEALER WHO DID NOT EVEN WRITE MY CONCERN DOWN. I HAVE SINCE SENT THEM A FORMAL LETTER. THIS HAS NOT HAPPENED SINCE, BUT IT COULD BE DANGEROUS WHILE TRAVELING ON BUSY ROADS.*AK
I PURCHASED A 2002 FORD ESCAPE. IT CURRENTLY HAS 10K MILES ON IT. WHILE GOING DOWN A HILL, THE ENGINE STOPPED, POWER STEERING WENT OUT AND THE POWER BRAKES DIDN'T WORK. LUCKLY I MANAGED TO PULL OVER, PUT THE CAR IN PARK AND RESTART THE ENGINE. THE SAME PROBLEM, SAME SITUATION OCCUR A COUPLE OF DAYS LATER. BOTH TIMES OCCURRED WHILE I WAS GOING DOWN A HILL AT ABOUT 30-35 MPH. I NOTICED THAT THE RPM READING WHEN THE ACCELLERATOR ISN'T DEPRESSED IS VERY LOW. IT SOMETIMES DIPS CLOSE TO ZERO. NORMAL RPM FOR SITTING IN IDLE IS AROUND 1. IT'S CURRENTLY AT THE DEALERSHIP.
THIS CAR HAS HAD VARIOUS DEFECTS IN THE 8 MONTHS THAT I HAVE OWNED IT. I HAVE HAD THE REAR WIPER ARM AND WINDSHIELD FLUID RECEPTACLE REPLACED. NEXT THE BRAKE LIGHT CAME ON BECAUSE THE VEHICLE WAS LEAKING BRAKE FLUID. THIS RESULTED IN THE REPLACEMENT OF THE MASTER CYLINDER. NEXT THE VEHICLE LOST POWER AT 40 MPH RIGHT IN THE MIDDLE OF TRAFFIC NOT ONCE, BUT THREE TIMES. I FEEL THIS SUV IS NOT DEPENDABLE OR SAFE TO DRIVE. I AM SCHEDULED TO TAKE A VACATION AND DRIVE FROM WISCONSIN TO ARKANSAS IN THE AUGUST HEAT, BUT I AM HAVING SECOND THOUGHTS. I WOULD LIKE TO GET RID OF THIS VEHICLE. IT IS AN ACCIDENT WAITING TO HAPPEN.
WHILE DRIVING APPLIED ON BRAKES AND WITHOUT WARNING BRAKES DID NOT FUNCTION, RESULTING IN VEHICLE STALLING. *AK
ALL FUNCTIONS SUDDENLY LOCKED UP. I HAD NO FUNCTIONALITY IN STEERING, BRAKES, AND ACCELERATION. I HAD NO CONTROL OF THE CAR AND CAR SLOWLY DIED. AFTER A FEW MINUTES I WAS ABLE TO RESTART CAR WITH NO PROBLEMS. BUT THIS COULD POTENTIALLY HAVE CAUSED A FATAL ACCIDENT IF ENVIRONMENT, SPEED, ETC., WERE JUST SLIGHTLY DIFFERENT.
BOUGHT VEHICLE 11/1/2001. THE FIRST TIME, 1/9/2002 WITH ONLY 1547 MILES, LET OFF OF GAS, COASTING DOWN HILL, APPROX 40 MPH, CAR DIED, LOST POWER STEERING AND BRAKES. AFTER COASTING TO A STOP, CAR RESTARTED. DEALER REPLACED POWERTRAIN CONTROL MODULE RELAY. 2ND TIME, ON 5/3/2002, WITH 3949 MILES, SIMILAR CONDITIONS, CAR DIED, LOST POWER STEERING AND BRAKES, CAR RESTARTED AFTER COASTING TO A STOP. DEALER CHANGED THE FUEL MIXTURE IN THE COMPUTER. I HAVE SERIOUS DOUBTS THAT THIS HAS FIXED THE PROBLEM.
WHEN I TEST DROVE THE 2002 FORD ESCAPE ON SATURDAY, APRIL 20, 2002, THE BRAKES WERE SPONGY BUT I WAS TOLD THAT NEW BRAKES HAVE TO "WEAR IN" BEFORE THEY GET SOLID. I BOUGHT THE VEHICLE. THE BRAKES SEEMED TO GET MORE SPONGY AFTER WE HAD DRIVEN IT HOME, SO I CALLED NORTHSTAR FORD ON MONDAY, APRIL 22, TO HAVE THEM CHECK THE BRAKES AND CORRECT A VIBRATION ON TUESDAY MORNING AT 8:00. AT THAT APPOINTMENT THEY WORKED ON CORRECTING THE VIBRATION BUT THEY DIDN'T DO ANYTHING ABOUT THE BRAKES. THAT AFTERNOON WHEN I DROVE THE ESCAPE DOWNTOWN DULUTH, WHEN I STOPPED AT A RED LIGHT ON A HILL, I NOTICED THAT WITH MODERATE PRESSURE I COULD PUSH THE BRAKE PEDAL NEARLY TO THE FLOOR. I MADE ANOTHER APPOINTMENT FOR THURSDAY, APRIL 25, TO HAVE THEM WASH OFF SOME TIRE DRESSING THAT HAD SPATTERED ON THE VEHICLE. WHEN I ASKED THEM TO CHECK THE BRAKES, THEY SAID THE BRAKES WERE NORMAL AND THEY WOULDN'T DO ANYTHING ABOUT THE BRAKES. SO I GAVE THEM A PAPER TO SIGN THAT STATES "THE BRAKES ON OUR FORD ESCAPE ARE FUNCTIONING NORMALLY EVEN THOUGH THEY ARE VERY 'SPONGY.' FURTHERMORE, WHEN MODERATE PRESSURE IS APPLIED TO THE BRAKE PEDAL, THE PEDAL GOES NEARLY TO THE FLOOR. THIS TYPE OF BRAKE RESPONSE IS NOT CONSIDERED A SAFETY HAZARD. " THE SERVICE PEOPLE AT NORTHSTAR TOLD ME THE BRAKES WERE NORMAL, BUT THEY WOULDN'T SIGN THE PAPER. I'M REALLY WORRIED THAT IF I EVER HAVE TO MAKE A PANIC STOP THE BRAKES ARE GOING TO FAIL. I DON'T TRUST A BRAKE PEDAL THAT GOES NEARLY TO THE FLOOR. WHEN IT BECAME CLEAR THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT THE BRAKES, I TRIED TO GET MY TRADE IN BACK AND LEAVE THE ESCAPE AT THE DEALERSHIP, BUT THEY WOULDN'T LET ME OUT OF THE CONTRACT. PLEASE CHECK INTO THIS TO SEE IF THESE BRAKES ARE INDEED NORMAL.*JB
ON FIRST OCCASION VEHICLE SHUT DOWN, DASH LIGHTS CAME ON, POWER STEERING AND BRAKES FAILED. NEEDED TO COAST INTO A PARKING LOT. VEHICLE RESTARTED AND WAS ABLE TO GET HOME. ONLY HAD VEHICLE 1 MONTH. TOOK VEHICLE TO DEALERSHIP, (NOT POINT OF SALE) AND HAD VEHICLE INSPECTED. WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THAT IT WAS DUE TO EXCESSIVE AMOUNT OF OTHER KEYS ON PRIMARY KEY RING, TO REMOVE THE KEYS DUE TO THEY WERE INTERFERING WITH THE PATH AND SHUTTING DOWN VEHICLE. REMOVED THE KEYS AND CONTINUED TO DRIVE. ON 4/9/02 WAS DRIVING IN EXACT LOCATION AS PREVIOUS INCIDENT, GOING ABOUT 35-40 MPH AND SAME THING HAPPENED. HAD PUT A FILE CABINET KEY ON KEY RING, THOUGHT WAS SAME ISSUE, DIDNT' REPORT AGAIN. ON 4/11/02 WHILE TRAVELING ON MUCH BUSIER AND MUCH MORE DANGEROUS ROAD, VEHICLE AGAIN STALLED. NO SAFE SHOULDER TO PULL OFF ONTO AND UNABLE TO RESTART WHILE IN PROCESS. WAS LUCKILY ABLE TO COAST ONTO SIDE STREET, BREAKS AND STEERING WERE NOT FUNCTIONING PROPERLY, HAD TO ROLL TO STOP. ABLE TO RESTART AND GET TO WORK. WILL NOTIFY DEALERSHIP ASAP.*AK
2002 FORD ESCAPE XLT, VEHICLE WOULD NOT START, ENGINE TURNED OVER BUT SOOUNDED LIKE IT WAS GOING TO BLOW UP. AFTER SEVERAL ATTEMPTS IT FINALLY STARTED. IT DOES THIS 2 OR 3 TIMES A DAY. DEALER SAYS NO PROBLEM, IT WILL FIX ITSELF. VEHICLES ENGINE SMOKED ON TWO OCCASIONS, THOUGHT THE CAR WAS ON FIRE. DEALER SAYS THERE IS NOTHING WRONG. VEHICLE WILL SURGE ON ITS OWN, EVEN WITH THE BRAKE DEPRESSED, ALMOST AS IF I HAD FLOORED IT. I CANNOT DRIVE 20 MPH, IT SURGES FORWARD! LAST INCIDENT I HAD WITH THE VEHICLE, I LOST COMPLETE USE OF THE BRAKES, NO HYDRAULICS, NO NOTHING. PEDAL DEPRESSED RIGHT TO THE FLOOR. ALMOST GOT INTO A HEAD ON COLLISION, USED E-BRAKE TO STOP. HAPPENED A SECOND TIME LATER THAT DAY. TOOK CAR TO DEALERSHIP, NOTHING IS WRONG. CONTACTED FORD REP. AND THEY WILL NOT DO ANYTHING TO HELP ME. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. I DO NOT WISH TO KEEP THE VEHICLE.
WHILE DRIVING VEHICLE STALLED AT 30 MPH. POWER BRAKES AND POWER STEERING COMPLETELY SHUTDOWN. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER, AND ANY FURTHER INFORMATION.*AK
ON SEVERAL OCCASIONS, WHILE TRAVELING ON A STEEP CURVY ROAD AT 25 MPH, VEHICLE LOST POWER BRAKES AND POWER STEERING, CONSUMER HAD TO USE BOTH FEET ON BRAKE PEDAL TO CONTROL SPEED, OIL AND EMISSION LIGHTS CAME ON, CONSUMER WAS ABLE TO TURN OFF STREET ONTO PARKING LOT AND SLOW DOWN ENOUGH TO AVOID CRASHING, ENGINE WAS STILL ON WHEN VEHICLE CAME TO A STOP, DEALER REFLASHED PCM AND REPLACED MASS AIRFLOW SENSOR, THROTTLE BODY AND IAC SOLENOID. *AK *TT
BRAKES AND STEERING FAILED ONCE WHILE DRIVING DOWN A CURVY MOUNTAIN ROAD, SPEED APPROX. 25 MPH, SECOND FAILURE AT APPROX 45 MPH ON A STRAIGHT AND LEVEL CITY ROAD. BOTH TIMES TWO FEET HAD TO BE USED ON THE BRAKE PEDAL AND WITH HEAVY STEERING AND THE VEHICLE WAS JUST STOPPED BEFORE CRASHING INTO OBSTACLES. NO WARNING PRECEEDED THE INCIDENTS. THREE DASH WARNING LIGHTS CAME ON AFTER. THE DEALER TOOK THE VEHICLE BACK TO THE DEALERSHIP BOTH TIMES AND THE FIRST TIME SAID PERHAPS WE HAD MORE THAN ONE KEY ON THE KEY RING IN THE IGNITION KEY HOLE. THIS WAS NOTED AS A POTENTIAL CAUSE OF TURNING OFF THE ENGINE. THIS WAS NOT THE CASE IN EITHER INCIDENT, ONLY THE IGNITION KEY WAS ON THE RING. FIRST INCIDENT THEY SAID FORD NOTED THE HEAVY KEY POSIBILITY AND FORD ENGINEERING ALSO RECOMMENDED REPROGRAMMING THE COMPUTER AND A NEW MASS AIR FLOW SENSOR WAS INSTALLED. THIS DID NOT HELP AS A FEW DAYS LATER THE SAME FAILURE OCCURRED AGAIN, ALMOST RESULTING IN A CRASH. CURRENTLY (FEB. 23, 2002) THE ESCAPE IS AT THE DEALER NOW AFTER THE SECOND NEAR CRASH INCIDENT AS WE WILL NOT DRIVE IT ANYMORE. THEY SAY THEY ARE ASKING THEIR ENGINEERING STAFF AGAIN WHAT TO DO. THIS IS THE SAME SOURCE THAT ORIGINALLY SAID TO TELL US WE PROBABLY HAD TOO MANY KEYS HANGING FROM THE IGNITION KEY. NONE HAS ANY FIRM ANSWER AND SOURCES ON THE INTERNET CONFIRM THIS PROBLEM AND FORD HAS NO SOLUTION AT THIS TIME. WE WOULD LIKE TO TERMINATE THE PURCHASE WHICH WAS DONE ABOUT A MONTH AGO AS THE VEHICLE IS NOT SAVE TO DRIVE. BOTH MY WIFE, FIRST INCIDENT, AND DAUGHTER, SECOND INCIDENT WILL NOT DRIVE THE VEHICLE THEY WERE SO FRIGHTENED AND BARELY WERE ABLE TO AVOID CRASHES. DATE FEB. 23, 2002 SIGNED EUGENE LALLY. *AK
ENGINE STALLED WHILE DRIVING DOWNHILL. WAS EITHER BRAKING OR DECELERATING BY LETTING UP ON GAS. CHECK ENGINE, AIRBAG, AND POSSIBLY OIL LIGHTS CAME ON. POWER STEERING AND BRAKES FAILED. WAS ABLE TO PULL OFF THE ROAD AND STOP VEHICLE WITH HAND BRAKE. SHIFTED VEHICLE INTO PARK AND RESTARTED. HAD BEEN DRIVING FOR APPROX. 1/2 HOUR (15 MILES). WEATHER WAS COOL AND CLEAR.
VEHICLE WAS GOING 45MPH AND STALLED WITHOUT WARNING. CONSUMER HAD ONLY OWNED VEHICLE FOR 4 DAYS. DEALER COULDN'T FIND A CAUSE, BUT KEPT IT TO INSPECT FURTHER AND GAVE CONSUMER A LOANER VEHICLE.*AK