2002 FORD ESCAPE Suspension Problems

The contact owns a 2002 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and started drifting to the left. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle with a rusted subframe. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2002 Ford Escape. The contact stated while driving at various speeds, the contact heard a loud noise coming from the suspension of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the control arm needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced in 2014 under NHTSA campaign number: 14V165000 (Structure) however, the failure still occurred. The manufacturer had been informed of the failure and informed the contact that they could not assist and that he had to pay out of pocket for the repair. The failure mileage was approximately 82,000.

Mileage: 82,000

VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN HEARD A LOUD BANG WHEN HITTING A BUMP. STEERING BECAME ALMOST IMPOSSIBLE BUT WAS ABLE TO SAFELY GET OFF THE HIGHWAY AND TO A SHOP. UPON INSPECTION, THE SUB-FRAME ON THE PASSENGER SIDE HAD BROKEN AND WAS HANGING 6 INCHES LOWER THAN IT SHOULD. UPON CALLING FORD, I WAS TOLD THE VEHICLE HAD ALREADY BEEN SERVICED FOR THE RECALL FOR THE ROTTING, WITCH I QUESTIONED AND GOT NON ANSWERS AND WAS TOLD THEY COULD DO NOTHING FOR ME, EVEN THOUGH THERE WAS A RECALL ON THE SUB-FRAME FOR THE EXACT ISSUE I AM CURRENTLY EXPERIANCING.

Mileage: 112,000

TL* THE CONTACT OWNS 2002 FORD ESCAPE. THE CONTACT STATED WHILE REVERSING OF THE PARKING LOT, THE PASSENGER'S SIDE WHEEL TURNED INTO THE WHEEL WELL. THE CONTACT TURNED OFF THE VEHICLE AFTER HEARING AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACT RESIDENCE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER 14V165000 (STRUCTURE). THE VEHICLE WAS TOWED TO FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014) WHERE IT WAS DIAGNOSED AND IT WAS STATED THAT THE PARTS TO FIX THE VEHICLE WAS THE SAME PARTS OF THE RECALL. THE DEALER STATED THAT DUE TO THE MILEAGE AND AGE OF RECALL THE REPAIR WAS DECLINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 215,158.

Mileage: 215,158

MY CAR JERKS, AND SWERVES BECAUSE OF THE LOWER CONTROL ARM ON THE DRIVERS SIDE. IT AND THE SUBRALFRAME ARE MESSED UP. IT WILL COST ME TOO MUCH MONEY TO FIX AND NO ONE WANTS TO TOUCH IT. I DONT WANT TO SELL IT TO ANYONE BE CAUSE OF THE SAFETY OF THE VEHICLE. IT JERKS AT LOW SPEEDS AND GETS WORSE AT HIGH SPEEDS.

Mileage: 160,000

ON 12/20/2013 I HAD THE LOWER CONTROL ARMS REPLACED, AND HAD TO PAY 1,279.79. IN APRIL 2014 YOU ANNOUNCED A RECALL FOR THIS SAME ITEM. FOR SOME TREASON YOU EXCLUDED MY CAR. CONSIDERING MY CAR REQUIRED THE EXACT ITEM REPLACED ONLY 4 MONTHS PRIOR, I AM REQUESTING TO BE REIMBURSED FOR THE COST OF THAT REPAIR. ALSO A COMPLAINT I HAVE IS THE WARNING LIGHT FOR THE AIRBAG WILL NOT GO OUT. A DEFECT THAT DOES NOT SEEM REPAIRABLE. IN LIGHT OF THE AIRBAG RECALL I AM CONCERNED I AM SITTING IN FRONT OF A LOADED GUN. I WILL KEEP THIS COMPLAINT WHERE MY FAMILY CAN FIND IT AND RESPOND ACCORDINGLY IF SOMETHING HAPPENS TO ME AFTER YOU HAVE BEEN NOTIFIED OF THIS COMPLAINT

WHILE IN MOTION, THE LOWER CONTROL ARM SEPARATED FROM THE SUBFRAME DUE TO CORROSION. I LOST STEERING BUT WAS ABLE TO SKID TO THE SHOULDER. THE SAME ISSUE AS RECALL 14S02 BUT MY VEHICLE WAS NOT INCLUDED.

Mileage: 163,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT ON FOUR SEPARATE OCCASIONS, THE FRONT DRIVER'S SIDE LOWER CONTROL ARM LOOSENED AND NEEDED TO BE TORQUED TO THE MANUFACTURER'S SPECIFICATIONS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED SEVERAL YEARS AGO PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE FAILED A STATE INSPECTION DUE TO THE FAILURE LISTED IN THE RECALL. THE DEALER WAS NOT CONTACTED; HOWEVER, THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 234,074.

Mileage: 234,074

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LIBERTY MAZDA (91 WEST SERVICE RD, HARTFORD, CT) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM WAS RUSTED, CORRODED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNKNOWN.

Mileage: 103,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 10 MPH, THE LOWER CONTROL ARM FRACTURED AND THE FRONT DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY WAS NOT SUFFICIENT TO PREVENT A FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TT

Mileage: 96,000

HAD A RECALL FOR THE LOWER CONTROL ARM ON MAY 30 2014 AND TODAY HAD TO REPLACE THE SAME PART AND FORD ISN'T RECOGNIZING IT AS A PROBLEM , THE PART IS $2000 AND VECHICLE IS STILL WORTH MORE THAN THAT AMOUNT AND I HAD TO BUY THE PART AND PAY FOR THE INSTALLATION AND FORD REFUSE TO CLAIM RESPONSIBILITY FOR IT : THE RECALLED PART FAILED NOT SATISFYING THE RECALL ONLY LASTED 4 YEARS , CAUSING THE CECILE NOT TO PASS STATE INSPECTION

Mileage: 140,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE SERVICED. WHILE THE MECHANIC WAS TEST DRIVING THE VEHICLE AT APPROXIMATELY 35 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM FRACTURED, WHICH CAUSED THE WHEEL TO SEPARATE FROM THE SUSPENSION. PRIOR TO THE TEST DRIVE, THE CONTACT WAS INFORMED BY THE MECHANIC OF SEVERE RUST ON THE LOWER CONTROL ARM. THE VEHICLE WAS TOWED BACK TO THE FACILITY. THE VEHICLE WAS NOT REPAIRED. THE DEALER (ELKHORN MOTORS FORD, 910 N WISCONSIN ST, ELKHORN, WI 53121, (262) 723-2131) WAS CONTACTED AND A SUBSEQUENT VIN SEARCH SHOWED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE CONSUMER STATED THE GAS TANK STRAPS WERE ALSO CORRODED AND NEEDED TO BE REPLACED.*JS

Mileage: 106,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL WENT IN ONE DIRECTION AND THE WHEELS WENT IN A DIFFERENT DIRECTION. THE VEHICLE WAS TOWED TO REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804, (419)223-3673) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE LOWER CONTROL ARM SUPPORT WAS SEVERELY RUSTED, WHICH CAUSED THE LOWER CONTROL ARM TO FRACTURE AND SEPARATE FROM THE VEHICLE. THE CONTACT WAS INFORMED THAT THE SUB FRAME, CROSS MEMBER, CONTROL ARM, AND STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

AIRBAG LIGHT STAYS ON AND ALSO I HAVE A ISSUE WITH THE STEERING WHEEL AND SUSPENSION THERE ARE OTHER ISSUES WITH THE CAR AND NEVER WAS FIXED BY PREVIOUS OWNER NOW IM STUCK WITH A CAR THAT HAS PAST RECALLED ISSUES. IF YOU OWN A CAR AND JUST PURCHASED IT BY PREVIOUS OWNER MAKE SURE THAT RECALLS HAVE BEEN FIXED ON VEHICLE. NOW I DONT KNOW WHAT TO DO WITH MY VEHICLE.

Mileage: 150,500

I WAS DRIVING MY 2002 FORD ESCAPE IN NORTHEASTERN OHIO WHEN I LOST CONTROL OF MY VEHICLE. I HAD IT TOWED TO A LOCAL MECHANIC WHO TOLD ME THE POWER CONTROL ARM BROKE AWAY FROM THE SUBFRAME. AS A WOMAN I IMMEDIATELY LOOKED IT UP BECAUSE I DID NOT KNOW WHAT THAT EVEN WAS UNTIL I FOUND A RECALL FROM FORD THAT DIDN'T MEAN CRAP FOR ME BUT THAT FORD WON'T PAY FOR THEIR MESS OF A VEHICLE! I'M JUST HAPPY I DIDN'T CRASH INTO A NEARBY CAR AND WHEN THE TRUCK BROKE DOWN! DRIVING DOWN A CITY STREET APPROXIMATELY 35MPH

Mileage: 166,000

THE 2002 FORD ESCAPE HAD RECALL 14S02 DONE IN SEPT. 2016. AT THE TIME I REQUESTED THE SUB FRAME BE REPLACED. FORD INDICATED THE RUST WAS NOT SEVERE ENOUGH AND INSTALLED A BRACE. TODAY, THE SUB FRAME GAVE WAY RENDERING THE VEHICLE A PERIL TO DRIVE. THE STEERING IS INOPERATIVE. THE VEHICLE WAS IN MOTION BUT AVOIDED COLLISION.

Mileage: 124,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE WIFE WAS DRIVING APPROXIMATELY AT 30 MPH AND AFTER DRIVING OVER A BUMP, THE STEERING WHEEL BECAME VERY LOOSE AND UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE LOWER A-ARM SUSPENSION HAD FRACTURED DO TO SEVERE RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION). THE CONTACT STATED THAT VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

TAKATA RECALL RIGHT FRONT LOWER CONTROL ARM SEPARATED FROM SUBFRAME. IN MOTION,ON THE HIGHWAY WHILE GOING STRAIGHT . STEERING WHEEL 90 DEG.FROM CENTER RIGHT FRONT WHEEL 2IN. OUT OF TOE.PULLED TO THE RIGHT WHEN THIS HAPPENED .DID NOT HAVE AN ACCIDENT. FORD MOTOR CO. DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM.

Mileage: 86,000

FRONT SUBFRAME RUSTED INTO. MECHANIC SAYS IT'S NOT SAFE TO DRIVE.

Mileage: 125,000

SUB FRAME/CRADLE RUSTED AND CAUSED A SEPARATION OF THE RIGHT FRONT AXEL AND STABILIZER. THE FAILURE OCCURRED WHILE DRIVING, JUST AS WE WERE EXITING THE HIGHWAY. A LOUD THUD OCCURRED AND THE STEERING WHEEL SHIFTED MAKING DRIVING AND STEERING EXTREMELY DIFFICULT. THIS VEHICLE, ACCORDING TO FORD'S RECORDS, HAD A STRUCTURE RECALL FOR THE SAME ISSUE (14V165000) THE VEHICLE HAD BEEN REPAIRED AT A FORD DEALER FOR THE SAID RECALL A FEW YEARS AGO. FORD IS UNWILLING TO HELP PAY FOR THE CURRENT REPAIRS AS WE DID NOT TAKE IT TO A DEALER FOR REPAIR (WHICH WOULD HAVE REQUIRED TOWING AS THE CAR WAS BARELY DRIVABLE). THIS IS A POTENTIALLY DANGEROUS SITUATION AND, IT SEEMS, THE RECALL DID NOT CORRECT THE ORIGINAL PROBLEM. *TR

Mileage: 129,662

FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

I HAD A RECALL (#14S02) WHICH IS A CORROSION RELATED SEPARATION OF THE ATTACHMENT OF THE LOWER CONTROL ARM FROM THE SUBFRAME. WHEN I TOOK MY CAR IN FOR SERVICE WHAT THEY DID WAS PUT A CROSSBAR ACROSS THE LOWER CONTROL ARM SUBFRAME INSTEAD OF REPLACING THE WHOLE LOWER CONTROL ARM SUBFRAME. THIS ACTION DOES NOT FIX THE PROBLEM THE PROBLEM STILL OCCURS. I WOULD LIKE FOR THEM TO REPLACE THE LOWER CONTROL ARM.

PASSENGER FRONT LOWER CONTROL ARM SEPARATION FROM FRAME DUE TO CORROSION. RESULTED IN LOSS OF CONTROL OF STEERING AND LOSS OF CONTROL OF VEHICLE. HAPPENED WHEN DRIVING ON CITY STREET WHILE TURNING. CV BOOT COVER ALSO DAMAGED BY CONTROL ARM FAILURE. AAA STATES THERE IS A LOWER CONTROL ARM CORROSION RECALL, NHTSA CAMPAIGN NUMBER 14V165000. FORD DEALER STATES THERE IS NO RECALL. CAR HAS BEEN REGISTERED IN STATE OF OHIO.

Mileage: 167,000

HAD RECALL 14S02 PERFORMED ON 12/30/15. INSTALLED FRONT SUBFRAME CROSSBRACE.THIS DOES NOT FIX THE PROBLEM. PASSENGER SIDE SUBFRAME RUSTED OUT AND FAILED. THE CROSSBRACE KEPT IT FROM COMPLETELY COMING APART BUT CAR IS NOW NOT SAFE TO DRIVE. FORD WILL NOT DO ANYTHING ABOUT THIS SAYING THEY ALREADY PERFORMED THE RECALL. THIS RECALL SHOULD BE EXPANDED TO INCLUDE SUBFRAME REPLACEMENT.

Mileage: 160,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY DID NOT PROVIDE A PERMANENT SOLUTION. UPON FURTHER INSPECTION, EXTENSIVE RUST AND CORROSION WERE FOUND NEAR THE LOWER CONTROL ARM TO THE POINT THAT THE PART COULD FRACTURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

LF LOWER CONTROL ARM FAILURE - WE BROUGHT OUR FORD TO A&CTIRE, ATKINSON, NH - 603-362-5213 FOR A STATE INSPECTION - THEY TOLD US THIS ISSUE AND THE FORD WAS NOT SAFE TO DRIVE - WE AUTHORIZED THE WORK - WE PAID $250.85 PARTS & LABOR, THEY PRINTED OUT RECALL # 14S02 RECALL TO PURSUE GETTING REIMBURSED - WE CALLED FORD AND THEY DENIED ANY REIMBURSEMENT.

Mileage: 77,519

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE PASSENGER SIDE CONTROL ARM SUDDENLY SEPARATED FROM THE SUBFRAME. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FAILURE OCCURRED DUE TO RUSTING OF THE SUBFRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

FRONT SUB FRAME IS CRACKED AND WHEEL IS WOOBLING.

Mileage: 144,000

THERE IS A RECALL ON MY CAR. 14S02. I HAD IT TOWED TO FULLER FORD IN CINTI, OHIO. WHEN THE RECALL BROKE IN MY CAR, RUSTED THROUGH FRAME. IT CAUSED OTHER DAMAGE TO MY CAR. I NEED A PASSENGER SIDE AXLE, LOWER CONTROL ARM, AND A SWAY BAR LINK. FORD WILL NOT COVER THESE DAMAGES EVEN THOUGH THE RECALL CAUSED THE DAMAGE. JUST THANK GOODNESS I HAD JUST GOTTEN OFF THE HIGHWAY AND WAS COMING TO A STOP OR I COULD HAVE BEEN KILLED. I DONT BELIEVE FORD IS TAKING CARE OF THEIR ISSUE. A FRAME SHOULD NOT RUST THROUGH

Mileage: 200,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AT 80,707 MILES. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCURATELY RESPOND TO THE STEERING WHEEL. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE LOWER CONTROL ARM BECAME DETACHED FROM THE VEHICLE AND THE FRONT PASSENGER WHEEL WAS TURNED OUTWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN AT APPROXIMATELY 2 MPH, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER EXITING THE VEHICLE, HE DISCOVERED THAT THE FRONT LOWER CONTROL ARM AND THE SUB FRAME HAD EXCESSIVE RUST AND WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 177,000.

Mileage: 177,000

I WAS MAKING A RIDE AN MAPLE ROAD WHEN ALL OF A SUDDEN I HEAR A SORT OF POPPING NOISE ALMOST LIKE A FLAT TIRE. THATS WHAT I THOUGHT IT WAS SO I KEPT DRIVE TO WHERE I LIVE.ON THE WAY HOME ALL I HEARD WAS A SCREECHING. WHEN I GOT HOME HOME I CHECK AND THE SUSPENSION HAD SNAPPED BECAUSE OF RUSTING

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A LOUD KNOCKING NOISE WAS HEARD AND ALL STEERING CAPABILITY WAS LOST. IN ADDITION, THE FRONT PASSENGER TIRE DETACHED AND THE VEHICLE DRAGGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED ON NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

ON JULY 18, 2015 AT APPROXIMATELY 1:30 PM I WAS DRIVING UP BEAR CREEK MOUNTAIN AND HEARD A LOUD POP THEN THE VEHICLE STARTED SLIDING BEFORE I FINALLY GOT IT TO STOP. I SLIDE ABOUT 50 FEET AND IF I'D SLIDE ABOUT 3 MORE FEET I WOULD HAVE BEEN OVER THE SIDE OF THE MOUNTAIN. THE SUB FRAME HAD SNAPPED IN TWO AND IT PULLED THE RIGHT FRONT AXLE OUT. THIS MADE THE VEHICLE INOPERABLE. THE VEHICLE HAD TO BE PUT ON A ROLL BACK AND TAKEN AWAY.ALSO DAMAGED WAS THE RIGHT FRONT TIRE AND ,MOLDING AROUND THE FENDER. IF I HAD BEEN ON THE INTERSTATE WITH THIS VEHICLE MY FAMILY WOULD NOT HAVE SURVIVED THE WRECK. IT IS LUCKY THAT WE DIDN'T GO OVER THE MOUNTAIN. I DID NOTHING TO CAUSE THE SUB FRAME TO BREAK AND I THINK FORD SHOULD BE HELD LIABLE. I SPOKE WITH THE FORD CUSTOMER RELATIONS CENTER AND THEY TOLD ME THAT BECAUSE THERE WAS NO EXTENDED WARRANTY AND IT WAS NOT UNDER THE 2002 ESCAPE RECALL AND THAT THE FACT THAT THERE WAS NO FIRE OR LARGE CRASH THAT THEY COULD DO NOTHING ABOUT THE SUB FRAME BREAKING. MY INSURANCE CARRIER HAS ALSO CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD THE SAME THING. I ASKED THE LADY AT FORD IF SOMEONE HAD DIED IN THE WRECK WOULD I STILL BE TOLD THE SAME THING AND SHE REPLIED YES. ACCORDING TO FORD THEY CAN'T GIVE OUT TELEPHONE NUMBERS TO LEGAL DEPARTMENT OR ADDRESSES OR EMAIL ADDRESSES. I WAS ALSO TOLD THAT I COULD NOT SPEAK TO A SUPERVISOR BECAUSE THEY COULD NOT TRANSFER CALLS. I WAS TRANSFERRED TO THE LADY I WAS SPEAKING TO BY ANOTHER LADY. GO FIGURE. I THINK THAT FORD IS LIABLE FOR THIS STRUCTURAL FAILURE AND NEEDS TO MAKE THINGS RIGHT.

Mileage: 127,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE WHEEL BEARING COMPLETELY DETACHED FROM THE VEHICLE, WHICH RESULTED IN THE WHEEL DETACHING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT CORROSION FROM THE SUBFRAME CAUSED THE WHEEL BEARING TO DETACH AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

DRIVING ABOUT 25MPH HEAR A LOUD CLUNCK LOST CONTROLL OF VEHICLE BREAK PEDLE TO THE FLOOR TRUCK STILL MOVING HAD TO USE ER BRAKE TO STOP. GOT OUT PASSANGER FRONT TIRE WAS TURNED COMPLETLY DIFF WAY, THE BALL BEARER WAS DETACHED, THIS COULD HAVE KILLED ME IF I WAS ON FREEWAY! CALLED FORD THEY CONTINUED TO TELL ME THIS WASNT PART OF RECALL CALLED MEHCANIC SAID THE SUBFRAME SO RUSTED IT HAS COMPLETLY DETACHED FROM BALL BEARERS CAUSING TIRE TO BASICALLY FALL OFF. FORD WILL NOT FIX IT, GAVE ME EVERY OTHER ALTERNITIVE ON WHAT IT COULD BE. I HAD IT TOWED TO MY HOUSE, FORD WONT HAVE IT TOWED TO THE LOT TO LOOK AT IT AND ON TOP OF THAT WONT SEE IT FOR A WEEK IF I DO GET IT TOWED UP THERE! WHAT A MESS. ILL NEVER SHOP WITH THEM AGAIN. THEY WONT CARE UNTIL THIS KILLS SOMEONE.

Mileage: 190

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE DEALER WAS TO INSTALL A NEWLY DESIGNED REINFORCEMENT CROSS-BRACE FOR THE UNINTENDED DETACHMENT OF THE LOWER CONTROL ARM. A SHORT TIME AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ANOTHER SERVICE, WHO NOTICED THAT THE BALL JOINT WAS SEPARATED FROM THE CONTROL ARM AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

Mileage: 152,000

MY 2002 FORD ESCAPE HAS BEEN TO MULTIPLE DEALER SERVICE CENTERS AND MECHANICS TO TRY TO PINPOINT A BANGING NOISE THAT COMES FROM THE FRONT RIGHT SIDE WHEN DRIVING OVER BUMPS OR POTHOLES AT LOWER SPEEDS. TO DATE I HAVE HAD TIE RODS, SWAY BARS, SWAY BAR LINKS, BALL JOINTS REPLACED AND ALL BODY MOUNTS, ENGINE MOUNTS, CONTROL ARMS, SHOCKS AND STRUTS ALL CHECKED AND ALL NUTS AND BOLTS TIGHTENED. I HAVE NOT BEEN ABLE TO HAVE A MECHANIC TELL ME WHAT THE ISSUE IS. I HAVE SEARCHED THE INTERNET AND SEE SEVERAL COMPLAINTS ALL FOR THE SAME PROBLEM. I KNOW MY TRUCK IS NOT THE ONLY ONE, HOWEVER I CANNOT AFFORD TO CONTINUE REPLACING PARTS IN HOPES THAT WE MIGHT FINALLY FIND THE CAUSE OF THE SOUND. I FEEL FORD NEEDS TO TAKE RESPONSIBILITY FOR WHATEVER IT IS THAT IS FAILING BEFORE SOMEONE ENDS UP SERIOUSLY INJURED. *TR

Mileage: 105,000

DRIVING DOWN A BUSY HIGHWAY, OUR ESCAPE HAD THE CONTROL ARM DETACH FROM THE SUB FRAME. WE TOOK THE CAR TO THE DEALER AND THEY TOLD US THIS WOULD NOT BE COVERED UNDER ANY RECALL BY FORD BECAUSE IT HAD COMPLETELY SEPARATED. DESPITE THAT THE DAMAGED AREA OF THE CAR BEING WHAT IS RECALLED IN 14V165000. FORD HAS DONE NOTHING TO HELP THIS ISSUE. LUCKY ENOUGH THERE WAS NO ACCIDENT, BUT THIS IS A HUGE SAFETY ISSUE AND SOMEONE IS GOING TO GET KILLED. FORD NEEDS TO FIX THE DAMAGED SUB FRAMES, NOT JUST FIX THOSE THAT HAVEN'T ALREADY BROKE AND CONSUMERS HAVE HAD TO PAY THOUSANDS TO GET FIXED. *TR

Mileage: 77,000

WHILE PULLING OUT OF A PARKING LOT, I NOTICED THE VEHICLE'S STEERING SEEMED LOOSE & THERE WAS A CREAKING NOISE FROM THE FRONT END. VEHICLE CONTINUED TO PULL TO THE RIGHT AS I DROVE DOWN THE ROAD, AND CREAKING NOISE INCREASED. I DROVE DIRECTLY TO DEALER WHERE I'D HAD THE WORK FOR RECALL 14V165000 COMPLETED ONLY 4 WEEKS PRIOR (26 DEC 2014), AND THEIR ASSESSMENT WAS A CRACKED SUBFRAME. SERVICE WRITER INFORMED ME THAT THE CAR WAS DANGEROUS TO DRIVE, AND THE COST TO REPAIR WOULD BE A MINIMUM OF $2000 IN PARTS AND LABOR, PLUS THE LIKELIHOOD OF ADDITIONAL REPAIRS NEEDED ONCE THEY FOUND OTHER CORRODED PARTS IN NEED OF REPLACEMENT. I DECLINED THE REPAIR AND PURCHASED A NEW CAR (NOT A FORD) INSTEAD. *TR

Mileage: 105,300

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE TRAVELING 25 MPH, THE FRONT LOWER CONTROL ARM FRACTURED AND THE WHEEL DETACHED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT INDICATED THAT THERE WAS RUST ON THE FRONT END OF THE LOWER CONTROL ARM AND THE SUBFRAME. ALSO, THE SUBFRAME WAS RUSTED THROUGH ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO REPLACED THE FRONT LOWER CROSS MEMBER AND THE FRONT SUBFRAME. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE: BODY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,145. UPDATED 01/23/15*LJ UPDATED 6/3/2015 *JS

Mileage: 139,145

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH ON UNEVEN PAVEMENT, THE STEERING WHEEL SUDDENLY TURNED APPROXIMATELY 45 DEGREES TO THE RIGHT. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE SUBFRAME WAS RUSTED AND CORRODED, WHICH CAUSED THE LOWER CONTROL ARM TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,900.

Mileage: 100,900

MY CAR IS INCLUDED IN THE RECALL FOR THE RUSTED OUT SUBFRAME. IT HAS AT LEAST 2 OBLONG RUSTED OUT HOLES NEAR THE CONTROL ARM. IT WAS TAKEN TO THE DEALER. THEY INSTALLED A CROSS BRACE. 3 DIFFERENT DEALERS TOLD ME THE BRACE WILL HOPEFULLY, IF I AM LUCKY, HELP ME PULL OVER WITHOUT CRASHING WHEN (NOT IF) THE SUBFRAME GIVES AWAY AND THE CONTROL ARM FALLS OFF. TWO OF THE THREE LITERALLY TOLD ME, "GOOD LUCK." I FEEL IF FORD REALIZES THE ISSUE IS SERIOUS ENOUGH FOR A RECALL THEY SHOULD PROPERLY FIX THE PROBLEM. *TR

Mileage: 213,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE SUB FRAME WAS ON THE TIRE AND FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DIAGNOSIS RESULTS WAS NOT YET DETERMINED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

VEHICLE SUB-FRAME FAILED DUE TO CORROSION CAUSING SEPARATION OF THE LOWER CONTROL ARM RESULTING IN DIMINISHED STEERING CONTROL. THIS ISSUE APPEARS TO BE COVERED BY FORD SAFETY RECALL 14S02 AND NHTSA RECALL 14V-166 THAT PROVIDED A REINFORCEMENT OF THE SUB-FRAME. UNFORTUNATELY THE REINFORCING PARTS NECESSARY FOR THE RECALL ACTION WERE NOT IMMEDIATELY AVAILABLE BEFORE THE FRAME FAILED. *TR

Mileage: 110,500

CORROSION-RELATED SEPARATION LOWER CONTROL ARM FROM SUBFRAME. CAR START PULLING INSTANTLY TO THE RIGHT. HAVE TO CALL TOWING TO GET TO DEALER FOR REPAIR, FORD COMPANY REFUSE TO REPAIR UNDER SAFETY RECALL NOTICE 14S02. DEALER QUOTE ME AROUND $2000 FOR REPAIR. *TR

Mileage: 190,000

CAR WAS MAKING CREAKING SOUNDS. GOING AROUND A CORNER THE CAR BASICALLY HAD NO STEERING OR CONTROL. GOT CAR TO FORD DEALERSHIP AND BASED ON TAKING PHOTO OF THE CAR I WAS TOLD THAT FORD DECIDED TO PUT A CROSS BRACE ON AS OPPOSED TO REPLACING SUB FRAME. I TOLD DEALERSHIP I DID NOT AGREE WITH DECISION THAT SUBFRAME SHOULD BE REPLACED CAR WAS RETURNED TO ME WITH CROSS BRACE INSTALLED.APROX 4 WEEKS LATER CAR WAS UNDRIVEABLE. CONTACTED FORD TOLD ME TO TOW CAR BACK TO DEALERSHIP. AFTER INSPECTION OF VEHICLE WAS TOLD NOW THAT SUB- FRAME WAS BROKEN DEALERSHIP CONTACTED FORD AND WAS TOLD THAT THEIR REQUEST TO REPLACE SUB FRAME WAS DENIED. THE SUB FRAME HOLDS ENGINE,TRANS, ALL STEERING AND BRAKE COMPONENTS. THIS IS A VERY DANGEROUS. MY FAMILY COULD HAVE BEEN KILLED. I WAS TOLD BY FORDSUPV THAT BECAUSE THEY PUT ON BRACE INSTEAD OF MAKING THE CORRECT REPAIR THAT WAS ACTUALLY PART OF SUB FRAME RECALL THEY WOULD NOT REPLACE SUB FRAME. THIS IS HOW FORD TREATS THEIR CUSTOMERS AND PUTS THEM IN HARMS WAY. IF YOU LOOK AT THE HISTORY OF FORD VEHICLES FORD WINDSTAR FORD ESCAPE ETC. YOU WILL SEE THEY ARE USING DEFECTIVE STEEL ON UNDER BODY COMPONENTS CAUSING EXCESSIVE RUST RESULTING IN CRITICAL COMPONENT FAILURES. IN MY 48 YEARS OF DRIVING I HAVE NEVER HAD A VEHICLE WITH A BROKEN FRAME WHEN I ASKED FORD FOR PHONE NUMBER OR ADDRESS TO [XXX]. FIELDS I WAS TOLD THAT IS NOT GIVEN OUT AND THAT THE FORD SUPERVISORS DENIAL WAS FINAL DECISION. I FEEL FORD IS 100% WRONG IN THIS ISSUE AND IS NOT MAKING SAFE CARS, AND WHEN THERE IS A RECALL WILL NOT EVEN FIX THE RECALLED PARTS. ONCE AGAIN THIS IS AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN DEATH TO MY FAMILY IF I WAS DRIVING ON THE X-WAY SHAME SHAME ON YOU FORD MOTOR. I WILL BE LOOKING INTO FILING LAW SUIT OR CLASS ACTION LAW SUIT AGAINST YOU. PLEASE DO THE RIGHT THING FOR THE UNLUCKY INDIVIDUALS WHO OWN THESE CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 202,286

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE ERRONEOUSLY VEERED OFF ROAD. UPON INSPECTION, IT WAS FOUND THAT THE PASSENGER'S FRONT CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE DEALER DECLINED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION) DUE TO THE EXCESSIVE CORROSION. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

WHILE DRIVING ON A RURAL CITY STREET AT 30 MPH I DECELERATED TO PREPARE TO TURN RIGHT. WHEN I BEGAN TO MAKE MY RIGHT HAND TURN I HEARD A LOUD POP AND THE CAR BEGAN TO RATTLE THE CAR CAME TO A STOP WITHIN 10 FEET OF THE POP. I APPLIED A SMALL AMOUNT OF POWER TO THE ENGINE TO TRY AND GET COMPLETELY OUT OF THE ROAD, BUT THE CAR WOULD NOT MOVE. UPON INSPECTION OF THE FRONT PASSENGER TIRE IT WAS FACING 90 DEGREES IN THE OPPOSITE DIRECTION OF THE CAR, AND PUSHED TO THE BACK OF THE WHEEL WELL. THE CV SHAFT HAD COME COMPLETELY DETACHED FROM THE DRIVE SHAFT. THE VEHICLE HAD TO BE TOWED TO A LOCAL SHOP THAT DID SUB-FRAME WORK. UPON INSPECTION AT THE AUTO BODY SHOP IT WAS REVEALED THAT THE ENGINE CRADLE HAD ALSO BECOME DETACHED DUE TO THE PROXIMITY TO THE EXHAUST FROM THE ENGINE HEATING IT UP CONSTANTLY. ALONG WITH THE FOLLOWING PARTS NEEDING REPLACEMENT: RIGHT FRONT CV SHAFT, FRONT ENGINE CRADLE, FRONT CONTROL ARM BOLTS, CONTROL ARM BUSHING, CV DRIVE AXLE, HEAVY DUTY EXHAUST CLAMPS. THE SHOP HAD TO REMOVE AND REPLACE THE ENGINE CRADLE AND THE RIGHT FRONT SUB-FRAME. IF I HAD BEEN ON A HIGH SPEED INTERSTATE, AND THIS HAPPENED I WOULD HAVE PROBABLE FLIPPED, BECAUSE THE FRONT RIGHT TIRE WAS UNABLE TO MOVE, AND WAS PULLING TOWARDS THE INSIDE OF THE CAR. THE TOTAL COST TO GET THIS REPAIRED TO A SAFE DRIVING CONDITION WAS $1352.69. *TR

Mileage: 90,971

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED UNDER A MANUFACTURE'S RECALL PERTAINING TO THE CROSSBAR, HE WAS ADVISED THAT THE FRONT SUB FRAME WAS DEFECTIVE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.

Mileage: 188,000

WHILE DRIVING HER 2002 FORD ESCAPE TO WORK MY DAUGHTER NOTICED THE STEERING WAS NOT RIGHT. IN ORDER FOR HER TO KEEP DRIVING STRAIGHT SHE HAD TO TURN THE STEERING WHEEL. SHE WENT OVER A PAIR OF ROUGH RAILROAD TRACKS & LOST CONTROL OF THE VEHICLE. HER FRONT PASSENGER TIRE CONTROL BAR HAD COMPLETELY SEPARATED FROM THE FRAME. IT WAS RUSTED THROUGH. LUCKILY SHE WAS DRIVING IN A 30MPH ZONE & THERE WERE NO OTHER CARS AROUND. THANKFULLY SHE WAS NOT HURT BUT QUITE SHAKEN UP. WE WERE UNAWARE OF A VEHICLE RECALL ON THIS MODEL UNTIL A FRIEND OF HERS RECALLED SEEING AN ARTICLE IN THE NEWS ABOUT CONTROL BARS RUSTING THROUGH CAUSING STEERING PROBLEMS. HER FRONT TIRE WAS COMPLETELY BALD AFTER THIS INCIDENT. (TREAD WAS GOOD BEFORE). I CALLED FORD AS SOON AS I WAS ABLE & REPORTED THE INCIDENT. THE REP TOLD ME THAT IN ORDER FOR A REPAIR THE VEHICLE HAD TO BE TOWED TO A FORD DEALER & TO KEEP THE TOW BILL AS THEY WOULD COVER IT. RIGHT NOW THE SUV IS AT THE DEALER. IT HAS BEEN 2 DAYS SINCE THEY'VE HAD IT & I'VE HEARD NOTHING. I AM GETTING VERY IMPATIENT. BECAUSE IT'S A RECALL I HAVE A HUNCH THEY PUT IT ON THE BACK BURNER. THIS VEHICLE IS HER ONLY WAY TO SCHOOL & WORK. I ASKED ABOUT A LOANER & THEY EXPLAINED THAT BECAUSE OF THE HUGE VOLUME OF RECALLS, A LOANER WOULD BE DIFFICULT TO COME BY. WHAT HAS HAPPENED TO CUSTOMER SERVICE? I AM EXPECTING NOT ONLY THE VEHICLE TO BE FIXED BUT I FEEL WE SHOULD BE COMPENSATED FOR THE 1 TIRE - MAYBE 2 DEPENDING ON THE CONDITION OF THE OTHER SIDE. I DON'T NEED A SET OF NEW ONES - JUST SOMETHING TO PASS INSPECTION. IF ANYONE HAS EXPERIENCED THE SAME ISSUES PLEASE POST SOMETHING BACK. THANK YOU ! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 125,000

WHILE TRAVELING OUT MY DRIEVWAY THE SUBFRAME BROKE ON THE PASSENGER SIDE ON THE FRONT. THIS LET THE WHEEL GO 90 DEGREES TH THE CAR AND PULLED OUT MY FRONT AXLE MAKING THE CAR INOPERABLE.FORD SAYS MY CAR IS NOT INCLUDED IN THE SUBFRAME RECALL.CAN YOU GET MY CAR ADDED TO THE RECALL SO THEY WILL PAY FOR THE REPAIRS. *TT

Mileage: 113,000

CLICKING NOISE WHILE MAKING A RIGHT HAND TURN. STEERING WHEEL NO LONGER IN THE STRAIGHT UP POSITION WHEN VEHICLE IS TRAVELING IN A STRAIGHT LINE. APPROXIMATELY TURNED 20-25 DEGREES CLOCKWISE. INSPECTION OF THE FRONT END REVEALED THAT THE FRONT SUSPENSION CROSSMEMBER HAS RUSTED THROUGH AT THE PASSENGER SIDE LOWER CONTROL ARM FRONT MOUNT AREA. *TR

Mileage: 185,000

I WAS DRIVING MY 2002 FORD ESCAPE AT 25 MPH ON A SUBURBAN SIDE STREET. SUDDENLY THERE WAS A LOUD CLUNK SOUND ON THE RIGHT FRONT OF THE CAR WITH THE FRONT DROPPING AND THE CAR GRINDING TO A STOP. INSPECTION REVEALED THE RIGHT FRONT WHEEL WAS BASICALLY BROKEN OFF WITH THAT SIDE OF THE CAR SITTING ON THE GROUND. FURTHER INSPECTION REVEALED THAT THE LOWER FRONT SUSPENSION A-FRAME PULLED LOOSE FROM THE ENGINE CRADLE DUE TO RUST ON THE CROSSMEMBER. *TR

Mileage: 121,000

MY VEHICLE BEGAN TO MAKE UNKNOWN NOISES WHEN DRIVING, AND STEERING CONTROL BECAME VERY LOOSE. I PROMPTLY TOOK THE CAR TO MY MECHANIC. I WAS TOLD THE SUBFRAME WAS SO BADLY ROTTED THAT THE PASSENGER WHEEL CONTROL ARM HAD SEPARATED FROM THE SUBFRAME AND CAN NOT BE REATTACHED WITHOUT REPLACING THE SUBFRAME. THE VEHICLE IS NOW NO LONGER SAFE TO DRIVE. *TR

Mileage: 119,000

LOWER CONTROL ARM RIPPED OFF UNDER CRADLE & RIPPED PASSENGER SIDE DRIVE SHAFT OFF THE TRANSMISSION - THE WHEEL FELL OFF THE CAR. IT APPEARS UNDER CRADLE RUSTED FROM INSIDE. I SHUDDER AT THE THOUGHT OF THAT HAPPENING WHEN MY WIFE WAS ON THE FREEWAY, INSTEAD OF COMING TO A STOP. THIS VEHICLE WAS ALWAYS KEPT IN THE GARAGE. *TR

Mileage: 86,036

THE SUBFRAME WAS SO BADLY RUSTED THAT THE CONTROL ARM SEPARATED FROM THE SUBFRAME. I FOUND SEVERAL COMPLAINTS OF THE SAME THING HAPPENING TO OTHER PEOPLE WITH FORD ESCAPES. AND IT ALWAYS SEEMS TO HAPPEN AT THE RIGHT FRONT PASSENGER AREA. THIS IS A VERY DANGEROUS FLAW, AND ONE THAT COULD CAUSE SERIOUS INJURY OR DEATH IF THE FAILURE HAPPENS AT HIGH SPEED. I THINK THE FORD RANGER FRAMES WERE RECALLED FOR A SIMILAR RUSTING ISSUE, PERHAPS THE TWO ARE RELATED. THANK YOU FOR YOUR TIME AND PROMPT ATTENTION. *TR

Mileage: 150,000

TO START OFF THE IDLE CONTROL VALVE NEEDED TO BE REPLACED BECAUSE WHEN YOU PUSH THE CLUTCH IN IT DIES AND YOU LOOSE ALL POWER , ANOTHER IS THE BUSHING IN THE CONTROL ARM SLIPPED OUT OF THE ARM MOUNT SO I HAD TO REPLACE IT AND ANOTHER THAT JUST HAPPENED IS THE GAS TANK STRAP AND SUPPORT PAN BROKE AND PLASTIC GAS TANK HIT THE GROUND ON ONE END AND THE OTHER IS GRINDING ON THE DRIVE SHAFT. AND THE FORD DEALERSHIP WONT FIX ANYTHING CAUSE IT AIN'T CONSIDERED POWERTRAIN. *TR

Mileage: 109,000

WAS APPROACHING A STOP SIGN AND THE TIRE FELL SIDEWAYS. CALLED FOR A TOW TRUCK AND THE GARAGE CALLED AND SAID THE SUBFRAME WAS SO BADLY RUSTED THAT THE CONTROL ARM SEPARATED FROM THE SUBFRAME. I FIND THIS HARD TO BELIEVE THAT A VEHICLE WITH SUCH LITTLE MILEAGE COULD RUST SO BAD. FORD SHOULD SERIOUSLY LOOK INTO THIS ISSUE BECAUSE IF YOUR TRAVELING @ A HIGH SPEED AND THE CONTROL ARM SEPARATES YOU CAN HAVE A MAJOR ACCIDENT AND CAUSE INJURIES OR EVEN DEATH. *TR

Mileage: 56,000

WHILE DRIVING THROUGH A PARKING LOT MY 2002 FORD ESCAPE SUDDENLY MADE A CLUNKING SOUND THEN SUDDENLY STOPPED. I COULD NOT STEER THE CAR TO THE SIDE OR MOVE IT FORWARD OR BACKWARD. I EXITED THE CAR AND LOOKED AT THE DRIVERS SIDE TIRE AND IT SEEMED FINE . I THEN WENT OVER TO THE PASSENGER SIDE AND SAW THAT MY WHEEL WAS COMPLETELY TURNED IN THE OPPOSITE DIRECTION. I FIGURED THAT I PROBABLY BROKE A TIE ROD. I CALLED AAA TO HAVE THE AUTO TOWED TO A LOCAL SERVICE STATION. WHEN THE TOW DRIVER ARRIVED HE TOOK A LOOK AT MY ESCAPE AND SAID THAT MY SUBFRAME WAS RUSTED SO BAD THAT IT HAD SEPARATED IN TWO. BY DOING THAT MY WHEEL AXLE HAD COMPLETELY SEPARATED FROM THE TRANSMISSION. HIS OPINION WAS THAT IF I WAS DRIVING ON A HIGHWAY AND THIS HAD HAPPENED IT PROBABLY WOULD HAVE CAUSED A MAJOR AUTO COLLISION AND MAYBE EVEN CAUSING MY ESCAPE TO ROLL OVER. THIS TO ME SEEMS TO BE A VERY DANGEROUS FLAW IN THE DESIGN AND CONSTRUCTION OF THE SUBFRAME AND I AM VERY FORTUNATE THIS DID NOT HAPPEN ON THE HIGHWAY. IT COULD HAVE CAUSED MAJOR DAMAGE AND EVEN DEATH TO INNOCENT PEOPLE. *TR

Mileage: 153,000

I WAS DRIVING MY 2002 FORD ESCAPE AND COMING TO A STOP AT AN INTERSECTION WHEN I HEARD A LOUD POPPING SOUND. AFTER I STOPPED, I RELEASED THE BRAKE AND ROLLED FORWARD A FEW FEET BEFORE RE-APPLYING THE BRAKES AND THE SOUND REPEATED. I WAS ABLE TO DRIVE IT ACROSS THE HIGHWAY TO A FORD DEALERSHIP FOR REPAIRS. UPON INSPECTION THE FOLLOWING MORNING IT WAS DETERMINED THAT THE SUBFRAME ASSEMBLY HAD RUSTED OUT COMPLETELY ON THE PASSENGER SIDE AND HAD CAUSED THE LOWER CONTROL ARM TO BECOME LOOSE THUS BENDING IT AND MAKING IT UNUSABLE. I AM THANKFUL THAT THIS HAPPENED AT A VERY SLOW SPEED AND FEAR THAT IF OTHER FOLKS HAVE THIS HAPPEN AT HIGHWAY SPEED IT COULD BE A VERY BAD OUTCOME ! THIS ALLOWED MY PASSENGER SIDE TIRE TO PULL OUTWARD HENCE PULLING THE CONTROL ARM LOOSE. IT WAS A VERY EXPENSIVE FIX AND THE WARRANTY I HAD PURCHASED AT THE TIME OF BUYING THE VEHICLE WAS NO AVAIL. I CONTACTED FORD AND WAS TOLD THAT IF THERE IS NO RECALL THEN THERE IS NO PROBLEM !! SORRY BUT IT WAS A VERY EXPENSIVE FIX AND I BELIEVE FORD SHOULD MAKE GOOD ON THIS. HOW MANY INJURIES ARE REQUIRED BEFORE SOMEONE TAKES NOTICE ?? THE REPAIR BILL WAS $ 1160.96. I HAD ONLY OWNED THE VEHICLE FOR 7 MONTHS AT THAT TIME. IT STILL HAS MANY PAYMENTS TO BE MADE BEFORE IT IS PAID OFF. IT WOULD APPEAR THAT THE AIR CONDITIONING DRAIN RUNS DOWN THIS AREA CAUSING IT PERHAPS ? JUST AN OBSERVATION FROM A RUNNING VEHICLE IDENTICAL TO MINE. ANY HELP WOULD BE APPRECIATED ON THIS MATTER AND HOPEFULLY IT GETS RESOLVED BEFORE ANY FATALITIES HAPPEN IF THEY HAVEN'T ALREADY !! THANK YOU ! *TR

Mileage: 154,131

DRIVING 15MPH DOWN HOME STREET AND HEARD A CLUNK. PUT IN REVERSE TO GET BACK TO DRIVEWAY AND RIGHT FRONT WHEEL WAS SIDEWAYS AND DRAGGING. AFTER CALLING LOCAL GARAGE WAS INFORMED IT WAS THE SUBFRAME THAT HOLDS THE CONTROL ARM THAT WAS RUSTED THROUGH. ABLE TO MANEUVER CAR ONTO FRONT LAWN WHERE IT STILL SITS. *TR

Mileage: 49,500

FORD ESCAPE WAS MAKING SHARP JERKING MOTIONS LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. IT HAPPEND RIGHT AFTER I TOOK THE ESCAPE IN TO FORD DEALER TO GET THE ABS AND ENGINE COVER RECALLS. THEY SAID THEY DID NOT CASUE THE PROBLEM. I TOOK TO LOCAL MECH IN TOWN AND HE SAID ISSUE IS THE CONTROL ARM BOLT IS SEPERATED FROM THE SUBFRAME AND IS RUSTED AWAY SO IT IS MAKING THE WHEEL WOBBLE OUT OF ALIGNMENT CAUSING THE JERKING MOTION. WONDERING IF RECALL IS ON FORD ESCAPE FOR SUBFRAME ISSUE WHERE CONTROL ARM BOLT IS ATTACHED . SEEN MANY SAME ISSUES WHEN SEARCHING THE INTERNET. *TR

Mileage: 147,000

MY CAR HAD A LOUD SQUEAK AND CREAK WHILE DRIVING THAT CONTINUALLY GOT LOUDER OVER THE PAST WEEK... I TOOK IT TO MY MECHANIC AND HE DISCOVERED THE SUB FRAME ASSEMBLY ON THE FRONT PASSENGER SIDE HAS COMPLETELY ROTTED AWAY. THIS ATTACHES TO THE CONTROL ARM, AND FORD HAS NO RECALL. HE IS A CERTIFIED MECHANIC AND SAYS THIS PART SHOULD NEVER HAVE ROTTED. HE ADVISED TO CHECK WITH FORD FOR RECALL, HOWEVER FORD DENIES ANY RECALL WITH THIS PART.. SO NO ACTION FROM FORD ABOUT A ROTTED FRAME! VEHICLE IS NOW UNABLE TO BE DRIVEN DUE TO SAFETY CONCERNS OF CONTROL ARM BECOMING UNATTACHED. *TR

Mileage: 79,000

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE LOWER CONTROL ARM DETACHED FROM THE VEHICLE AND THE FRONT PASSENGER SIDE WHEEL POINTED SIDEWAYS, CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE FAILURE WAS DUE TO CORROSION. AS A RESULT, THE FRONT SUBFRAME ASSEMBLY AND THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 11/22/11*LJ UPDATED 03/13/12

Mileage: 78,000

NO EVENTS LEADING TO THIS... IT JUST STARTED ABOUT 2 YRS AGO SUMMER OF 08. CLUNKING NOISE IN THE FRONT OF CAR. CAN BE FELT BY THE STEERING WHEEL (WHICH ALSO HAS THE SQUEAKING PROBLEM). OCCURS ONLY WHEN THE TEMPERATURE OUTSIDE IS WARM. WENT TO THE FORD DEALER SEVERAL TIMES COMPLAINING OF THIS... NEVER WAS ABLE TO RECREATE THE PROBLEM. FINALLY HAD BOTH LEFT AND RIGHT ARM ASSEMBLY LINK, BOLT, HEX FOR FRONT SUSPENSION REPLACED JUNE 09. ON SEPT 09 NOISE RETURNED AND HAD EVERYTHING TIGHTENED, LUBED. PROBLEM WENT AWAY UNTIL AGAIN THE WEATHER WARMED UP THEN IS NOW BACK WORSE THAN EVER. NOT ONLY WHEN TURNING THE WHEEL BUT WHEN DRIVING STRAIGHT. *TR

Mileage: 80,000

FRONT KNOCKING NOISE. HAS BEEN PRESENT SINCE WE FIRST BOUGHT THE CAR NEW. MANY MECHANICS, INCLUDING THE FORD DEALER, COULD NOT FIND THE PROBLEM. BRAKES, TRANSMISSION, AND STRUTS WERE CHECKED OR REPLACED. THE KNOCKING PERSISTED. ON 8/15/08, THE BALL JOINT FAILED AS MY WIFE WAS TRAVELING AT 45 MPH AROUND A CORNER CAUSING THE DRIVER SIDE WHEEL TO FLOP AT A 90 DEGREE ANGLE. STEERING WAS IMPOSSIBLE. LUCKILY, MY WIFE WAS ABLE TO GET THE CAR STOPPED SAFELY WITHOUT OUT ANY LIFE THREATENING CONSEQUENCES. FORD ESCAPE 2002 XLT. *TR

Mileage: 71,000

IN APRIL 2007, I TOOK MY 2002 FORD ESCAPE BECAUSE OF CONSTANT CLICKING NOISE THAT I HEARD COMING FROM THE LEFT FRONT SIDE OF THE CAR FOR ABOUT 3 MONTHS. I WAS TOLD THAT IT WAS MY SWAY BAR END LINK, BUT THE RIGHT SIDE. THE LEFT END LINK HAD BEEN REPLACED IN APRIL 2006, SO I HAD TO PAY FOR THE RIGHT END LINK TO BE REPLACED. THE CLICKING NOISE PERSISTS. NOW, THE DEALER IS SAYING THAT IT IS THE RIGHT LOWER CONTROL ARM THAT IS MAKING THE NOISE AND I MUST HAVE DONE SOMETHING TO IT, EVEN THOUGH IT IS THE SAME NOISE AND STARTED ONLY 2 DAYS AFTER BEING SERVICED. ALSO, THE CAR HAS STALLED TWICE. THE FRONT BRAKE ROTORS HAVE BEEN REPLACED TWICE AND NEEDS A THIRD REPLACEMENT. THE TRANSMISSION HAS BEEN REPLACED. THE AIR BAG LIGHT COMES ON INTERMITTENTLY AND REMAINS ON FOR MONTHS AT A TIME; STARTED IN 2004. THE WINDOWS AND DOOR LOCKS HAVE BEEN SERVICED FOR INTERMITTENTLY NOT WORKING THREE TIMES BEFORE THE PROBLEM WAS RESOLVED.

TL*- THE CONTACT STATED THAT ON 01/05/06 WHILE DRIVING HER 2002 FORD ESCAPE AT 10 MPH. THE VEHICLE MADE A LOUD NOISE. WHEN SHE TRIED TO STOP THE VEHICLE SHE APPLIED THE BRAKES, BUT THE VEHICLE DIDN'T COME TO AN IMMEDIATE STOP. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR. THE VEHICLE CONTINUED TO MAKE A LOUD NOISE THAT SOUNDED LIKE THE SOMETHING LOOSE. THE CONTACT DID TAKE THE VEHICLE TO HER MECHANIC, BUT BEFORE REACHING THE MECHANIC HER ABS LIGHT TURNED ON. THE CONTACT STATED THAT THE MECHANIC TOLD HER THAT THE RELUCTOR RING HAD FAILED AND THAT THE VEHICLE NEEDED THE LEFT FRONT AXLE ASSEMBLY REPLACED. *JB UPDATED 03/19/07. *JB

Mileage: 45,500

DT*: THE CONTACT STATED WHILE PARKED IN THE DRIVEWAY FOR ONE DAY, THE VEHICLE CAUGHT ON FIRE. THE FIRE EXTINGUISHED ITSELF. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE ABS MODULE AND A WIRING HARNESS. UPDATED 01/17/07. *JB THE CONSUMER STATED THE ABS LIGHT ILLUMINATED AND STAYED ON UNTIL THE ABS MODULE WAS REPLACED. THE RIGHT FRONT WHEEL BEARING WAS REPLACED.

Mileage: 88,000

VEHICLE HAD A SOUND WHEN BEING DRIVEN. CONSUMER TOOK THE VEHICLE TO DEALER TO SEE WHERE THE SOUND WAS COMING FROM. DEALER DISCOVERED THAT FRONT WHEEL BEARINGS, BRAKES, AND ROTORS NEEDED TO BE REPLACED. *AK

Mileage: 27,000

BOTH OF THE FRONT BEARING HAVE HAD TO BE REPLACED IN MY 2002 FORD ESCAPE. I BOUGHT THE VEHICLE WITH ONLY 15,000 MILES. IT NOW ONLY HAS 48,000 MILES. I BELIEVE THERE IS A DEFECT IN THE BEARINGS. MY VEHICLE ALSO TRIES TO STALL WHILE I'M DRIVING. I DID NOT REALIZE THIS WAS SUCH A PROBLEM. I BELIEVE THIS SHOULD BE ADDRESSED BY FORD.*AK

WHILE DRIVING AT ANY SPEED, THE ENGINE WAS RUMBLING. THE DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THERE WAS UNCONTROLLABLE JUMPING AND OR KICKING. THE DEALER REPLACED ONE DEFECTIVE PART AND WAS TOLD THAT THE RUMBLING NOISE WOULD NEED TO BE INVESTIGATED BY FORD ENGINEERS. FORD DID NOT KNOW WHAT WAS CAUSING THE NOISE, BUT SAY IT WAS NOT DANGEROUS. THE VEHICLE WOULD SHAKE AT CERTAIN SPEEDS AND CD'S WOULD GET STUCK IN THE CD PLAYER. *SC THE ROTORS WERE REPLACED BECAUSE THEY WERE OUT OF ROUND, THE STABILIZER END LINKS WERE REPLACED *JB

Mileage: 29,000

WITHIN ONE MONTH OF PURCHASING THE VEHICLE (2002 FORD ESCAPE) THE VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKES. (SEE ODI #10051805 FOR INFORMATION REGARDING 1998 FORD RANGER COMPLAINT).*MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER THREE TIMES FOR THE SAME VIBRATION PROBLEM, BUT THE DEALER CONTINUED TO STATE THERE WAS NO PROBLEM, AFTER ABOUT A YEAR THEY FINALLY NOTICED THAT THE TIRES WERE CUPPING ON THE REAR, IT WAS FINALLY DETERMINED THAT THE PROBLEM WAS DUE TO THE TO THE ALIGNMENT OF THE FRONT AND REAR WHICH CAUSED THE VEHICLE TO NEED NEW TIRES. ALSO THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *CB *JB

Mileage: 20,000

I HAVE A 2002 FORD ESCAPE. AT 15,000 MILES MY ENGINE BLEW. TWO WEEKS EARLIER MY SISTER WHO ALSO HAS A 2002 FORD ESCAPE LOST HER ENGINE AT 35,000 MILES. SINCE THEN THE CAR HAS BEEN BACK FOR THREE ROUNDS OF REPAIRS TO THE ENGINE, THE BALL BEARINGS, THE POWER STEERING, AND THE COOLANT. THIS CAR IS DANGEROUS!*AK

I HAVE A 2002 FORD ESCAPE. AT 15,000 MILES MY ENGINE BLEW. TWO WEEKS EARLIER MY SISTER WHO ALSO HAS A 2002 FORD ESCAPE LOST HER ENGINE AT 35,000 MILES. SINCE THEN THE CAR HAS BEEN BACK FOR THREE ROUNDS OF REPAIRS TO THE ENGINE, THE BALL BEARINGS, THE POWER STEERING, AND THE COOLANT. THIS CAR IS DANGEROUS!*AK

THE SUV VIBRATES AT 50 PLUS MPH. DEALER ATTEMPTING TO CORRECT, UNABLE TO PIN POINT PROBLEM. CONSIDERING THE LEMON LAW AT THIS TIME. DT

2002 FORD ESCAPE. WHILE MAKING LOW SPEED TURNS, CLICKING NOSIE COMING FROM FRONT END WHEEL WELL AREA. CLICKING NOSIE SOUNDS LIKE ROTATINING PARTS ARE BINDING. FREQUENCY OF THE CLICKING SOUND IS DIRECTLY RELATED TO VEHICLE SPEED (THE SLOWER THE SPEED, THE LONGER THE TIME BETWEEN EACH SUCESSIVE CLICK). THE SOUND OCCURS WITH EITHER RIGHT OR LEFT TURNS, BUT IS MUCH MORE NOTICABLE WHILE TURNING LEFT. THIS CLICKING IS NOT A HEALTHY SOUND AND I AM WORRIED ABOUT A FAILURE OF THE AFFECTED PARTS.*AK

THERE IS A ROARING SOUND AND A GRINDING IN FRONT LEFT SIDE. *AK

MY 2002 FORD ESCAPE WAS LESS THAN TWO MONTHS OLD AND HAD LESS THAN 1000 MILES WHEN I RETURNED TO THE DEALER FOR REPAIR. I HEAR A LOUD CONTINUOUS CLICKING NOISE WHEN I TURN THE STEERING WHEEL TO THE RIGHT. FORD HAS ISSUED A SPECIAL SERVICE MESSAGE (#16016) DESCRIBING THIS PROBLEM WITH 2001-2002 ESCAPES. THEY HAVE NO SOLUTION AND DEALER WILL NOT ATTEMPT TO REPAIR CAR. I AM CONCERNED FOR MY DAUGHTER AND MY SAFETY WHEN DRIVING THE CAR. FORD NEEDS A RECALL TO REPAIR THESE CARS.*AK