2002 FORD ESCAPE Vehicle Speed Control Problems
103 complaints about Vehicle Speed Control
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Vehicle Speed Control Complaints (103)
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN HER DRIVEWAY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE FIRE DEPARTMENT STATED THAT THE MASTER BRAKE CYLINDER AND THE CRUISE CONTROL CABLES WERE MELTED. THE VEHICLE WAS DEEMED A TOTAL LOSS, BUT WAS NOT TOWED FROM THE CONTACT'S RESIDENCE. THE DEALER (LITHIA FORD OF MISSOULA, 3943 BROOKS ST, MISSOULA, MT 59804) AND THE MANUFACTURER WERE CALLED AND THE CONTACT WAS AWAITING A CALL BACK. THE CONTACT STATED THAT SHE HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V005000 (SERVICE BRAKES, HYDRAULIC) AND 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 145,000. .*BF *TR
Mileage: 145,000
TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER EXITING THE VEHICLE, THERE WAS A FIRE THAT ERUPTED UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY A FIRE COMPANY. THE VEHICLE WAS DESTROYED AND TOWED. THE INSURANCE COMPANY WAS TO INVESTIGATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) AND 12V005000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT *TR
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS PUSHED MANUALLY, IN THE NEUTRAL POSITION, TO AN UNKNOWN PLACE OF BUSINESS. FURTHERMORE, THE CONTACT STATED THAT UPON DEPRESSING THE BRAKE PEDAL THERE WAS A SQUEALING AND CRACKING NOISE. THE WHEEL BEARING AND STRUTS WERE FAULTY ON THE VEHICLE AS STATED BY THE CONTACT. THE STEERING WHEEL MADE A LOUD SQUEAKING NOISE WHEN TURNED LEFT OR RIGHT WHILE DRIVING VARIOUS SPEEDS IN ADDITION TO THE VEHICLE FRAME BECOMING SEVERELY RUSTED UNDERNEATH. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
VEHICLE IDLES FAST IN PARK AND ACCELERATES QUICKLY WHILE DRIVING AND REMAINS IN HIGH CONSTANT ACCELERATION MODE. BUCKS FORWARD WITHOUT WARNING, CAUSING POTENTIAL VEHICLE IMPACT WHILE BEHIND STOPPED TRAFFIC, PARKING OR TRAILING OTHER VEHICLES.
Mileage: 140,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE RPM INDICATOR WENT ALL THE UP AND THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT TAPPED ON THE ACCELERATOR PEDAL AND THE RPMS WENT DOWN. WHILE DRIVING APPROXIMATELY 40 TO 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE DISPLAYED THE FAILURE SINCE NOVEMBER OF 2016. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
MY VEHICLE DOES THE EXACT SAME THING AS NHTSA RECALL NUMBER 04V165000 OR FORD RECALL NO. 04S13. I HAVE THE YEAR AND ENGINE ASSOCIATED WITH THE RECALL BUT MY VIN IS NOT ON THE LIST. IT SHOULD BE BECAUSE IT IS VERY DANGEROUS!
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT RECEIVED A RECALL FOR THE NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, SPEED CONTROL) AND THE VEHICLE RECEIVED THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE NEVER EXPERIENCED ANY FAILURES UNTIL AFTER RECEIVING THE RECALL REMEDY. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE THE VEHICLE'S THROTTLE LOCKS AT HIGH SPEEDS AND THE ACCELERATION PEDAL LOCKS IN THE DOWNWARD POSITION. THE CONTACT STATED THAT THE BRAKES FAILED AND IN ORDER TO STOP THE VEHICLE'S GEAR WAS MOVED TO THE PARK POSITION. THE CONTACT INFORMED THE DEALER AND THE MANUFACTURER WHO STATED THAT BECAUSE THE VEHICLE HAD ALREADY RECEIVED THE RECALL REPAIR THEY WOULD NOT BE ABLE TO PROVIDE ANOTHER REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 214,000.
Mileage: 214,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE THE VEHICLE WAS STOPPED AND WAITING FOR A TRAIN TO CROSS THE TRACKS, THE CONTACT ATTEMPTED TO PLACE THE VEHICLE BACK IN GEAR BUT THE VEHICLE WOULD NOT SHIFT OUT OF THE PARK POSITION. AN INDEPENDENT MECHANIC WAS CONTACTED AND ARRIVED AT THE SCENE. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFT LEVER HAD DISENGAGED FROM THE TRANSMISSION AND WOULD NEED TO BE BOLTED BACK INTO PLACE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EXPERIENCE UNEXPECTED ACCELERATION AND WAS DIFFICULT TO SLOW DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 132,000.
Mileage: 132,000
I BOUGHT MY 2002 FORD ESCAPE IN FEB. 2015. SINCE THEN OFTEN WHEN I PUT IT IN PARK IT REVS, THE RPMS RANGE FROM 1500-3000. I READ THAT A RECALL WAS DECLARED IN DECEMBER OF 2004. MY CAR IDLES AT A HIGH RANGE.
Mileage: 116,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AND PRESSING THE ACCELERATOR PEDAL, THE THROTTLE BECAME STUCK AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED INJURIES TO THE LEFT LEG AND LEFT SIDE AFTER LEAPING FROM THE VEHICLE. A POLICE REPORT WAS FILED. WHILE INSPECTING THE VEHICLE, THE POLICE INDICATED THAT THE THROTTLE WAS STUCK CONTINUED TO REV AFTER THE CRASH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Mileage: 200,000
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED WHILE SITTING AT A TRAFFIC LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED, HITTING THE VEHICLE IN FRONT OF HI, BECAUSE HIS FOOT WAS ON THE BRAKE, THE CRASH WAS NOT AS VIOLENT AS IT COULD HAVE BEEN. TWO OF THE PASSENGERS IN THE OTHER VEHICLE WENT TO THE HOSPITAL WITH SHOULDER INJURIES. THE CONSUMERS VEHICLE WAS DECLARED TOTALED. *JB
ON 4/10/2014, I WAS DRIVING THE VEHICLE AND NOTICED THAT WHEN I LET MY FOOT OFF THE GAS PEDAL, THE CAR SHOWED NO SIGNS OF SLOWING...AS IF I WAS STILL ACCELERATING. I HAD TO USE THE BRAKE TO MAKE THE CAR SLOW DOWN. ON 4/12/2015, I WAS PULLING INTO THE DRIVEWAY AND LET MY FOOT OFF THE PEDAL TO COAST TO THE PARKING POSITION, WHEN IT SUDDENLY ACCELERATED, AND I ALMOST HIT OUR FENCE. THERE IS DEFINITELY SOMETHING WRONG WITH THE ACCELERATION SYSTEM. *TR
Mileage: 204,176
THE ACCELERATOR CABLE APPEARS TO HAVE GONE OUT. THE GAS PEDAL GOES DIRECTLY TO THE FLOOR AND THE ENGINE IS AT 6RPM'S. CALLED FORD AND EVEN THOUGH THEY HAD NEARLY 500K CARS RECALLED DURING THE EXACT YEAR MY CAR WAS BUILT THEY WILL NOT CLAIM RESPONSIBILITY FOR IT. IN THE MEANTIME MY TWO CHILDREN WERE HURT BECAUSE THEY COULDN'T ACCELERATOR ON TO THE HIGHWAY AND THEN HAD TO SHUT OFF THE CAR. FORDS SOLUTION WAS FOR ME TO TAKE MY CAR TO THEIR DEALERSHIP AND PAY THEM TO FIX MY VEHICLE, BUT TO KEEP THE RECEIPTS JUST IN CASE THEY ARE "FORCED" TO REIMBURSE ME FOR MY COSTS. *TR
Mileage: 215,000
I WAS DRIVING MY FORD ESCAPE 2002 OUT OF TOWN, I NOTICED MY CAR PULLING AWAY FROM ME. I TOOK MY FOOT OFF THE THROTTLE AND NOTICED THE THE CAR WAS ACCELERATING. I KNEW A STOP SIGN AND A HIGHWAY WAS UP AHEAD, AFTER BLOWING THREW THE STOP SIGN ONLY BEING ABLE TO SLOW THE CAR DOWN TO 20 WITH THE BRAKES, I PULLED THE E-BRAKE AND STILL DID NOT STOP, AFRAID AND SCARED I PUT THE CAR IN PARK, THE CAR THEN SNAPPED AND WENT INTO REVERSE AND THE ONLY THING I COULD DO WAS AIM FOR A POLE AND HIT IT. I GOT OUT OF THE CAR AND IT WAS STILL GOING WITH THE ENGINE SMOKING, FEARING OF A FIRE I SHUT THE ENGINE DOWN. *TR
Mileage: 296,000
VEHICLE WAS DRIVEN TOWARDS A CROSSING AND THE LIGHT WAS RED. I TRIED TO STOP, BUT INSTEAD IT ACCELERATED ON APPLYING THE BRAKES AND T-BONED A CAR ON THE CROSSING. THE BRAKES ON THIS CAR WERE SERVICED A FEW TIMES IN THE PAST AND THE COMPLETE HISTORY IS AVAILABLE AT THE DEALER....UPDATED 04/02/15 *BF
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL INTERMITTENTLY BECAME STUCK WHEN IT WAS ENGAGED. THE CONTACT HAD TO CONTINUE APPLYING PRESSURE TO THE ACCELERATOR PEDAL IN ORDER FOR IT TO BE RELEASED. WHILE DRIVING IN REVERSE AT 5 MPH, THE VEHICLE ACCELERATED BACKWARDS OVER A CURB AND CRASHED INTO AN ELECTRICAL POLE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER WERE NOT INJURED. THE VEHICLE WAS SCHEDULED FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING BY AN INSURANCE ADJUSTOR AND AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
BACKED OUT OF DRIVEWAY, PUT INTO DRIVE AND THE CAR THROTTLED AND ACCELERATED UNEXPECTEDLY AND CAUSED ME TO RUN INTO A TREE. THE VEHICLE HAS BEEN TOTALED. *TR
Mileage: 222,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 AND NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) THE VEHICLE STARTED TO SURGE BACK AND FORWARD. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHICIAN STATED THAT THE FRONT VACUUM TUBE WAS LEAKING AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT RE REPAIRED. THE FAILURE MILEAGE WAS 155,000.
Mileage: 155,000
I WAS APPROACHING A TRAFFIC LIGHT TO TURN. AS I APPLIED THE BRAKE INSTEAD OF STOPPING THE TRUCK ACCELERATED. HITTING THE BACK OF A VEHICLE. *TR
Mileage: 174,390
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING INTO HIS DRIVEWAY AT A LOW SPEED, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO HIS SHAD AND SIDE WIPED HIS NEIGHBOR'S HOUSE. THE VEHICLE CONTINUED TO ACCELERATE WITH FORCE WHEN THE CONTACT APPLIED TO THE BRAKE PEDAL. THE VEHICLE FINALLY CAME TO A STOP WHEN THE VEHICLE CRASHED INTO AN AREA OF BUSHES. HOWEVER, THE ENGINE CONTINUED TO REV AND THE WHEELS CONTINUED TO SPIN. THE CONTACT WAS THE ABLE TO TURN OFF THE ENGINE. UPON INSPECTION,THE INSURANCE COMPANY TOTALLED THE VEHICLE. THE CONTACT SUFFERED INJURIES TO THE NECK AND BODY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 67,000.
Mileage: 67,000
WHILE DRIVING MY 2002 FORD FOCUS V6 I HAVE EXPERIENCED SEVERAL INSTANCES OF SUDDEN UNINTENDED VEHICLE ACCELERATION. I TOOK MY CAR TO PARKS FORD IN WESLEY CHAPEL, FL WHO SAID THEY SUSPECT IT IS FROM MY THROTTLE CABLE STICKING BUT THEY WOULD NOT FIX IT FOR ME EVEN THOUGH MANY ESCAPES HAVE HAD THE SAME PROBLEM AND RESULTED IN NUMEROUS DEATHS. IT WOULD COST ME OVER $400 TO FIX AND JUST BECAUSE MY PARTICULAR VIN NUMBER IS NOT PART OF THE RECALL FOR THEY WOULD NOT HELP ME. I EVEN SPOKE TO SOMEONE AT THE MAIN FORD OFFICE WHO SAID THE SAME THING. THIS IS BLATANTLY REFUSING TO STAND BY THEIR PRODUCT, EVEN THOUGH THEY REALIZE THIS COULD RESULT IN A VERY SERIOUS SAFETY PROBLEM. I TOLD THE MAN AT FORD THAT I GUESS THEY WANT TO WAIT UNTIL SOMEONE ELSE DIES OF THIS PROBLEM AND HE SAID IF HE WAS ME AND KNEW WHAT I KNOW HE JUST WOULDN'T DRIVE THAT CAR, WHICH PROVES THAT THEY REALIZE THE SERIOUSNESS AND YET REFUSE TO MAKE IT A RECALL ON MY CAR EVEN THOUGH THE SAME ISSUE RESULTED IN SEVERAL DEATHS FOR ESCAPE OWNERS IN THE PAST. *TR
Mileage: 87,858
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, HE ATTEMPTED DISENGAGE THE CRUISE CONTROL BUT THE VEHICLE MAINTAINED 75 MPH. THE CONTACT STATED THAT HE DEPRESSED THAT BRAKE PEDAL BUT THE ENGINE CONTINUED TO REV. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
I WAS DRIVING AT 70MPH ON A HIGHWAY. I WENT TO TAKE MY EXIT AND PUSHED THE BUTTON TO TURN THE CRUISE CONTROL OFF, BUT THAT DID NOT SLOW THE VEHICLE DOWN AT ALL. IT KEPT ACCELERATING ALL THE WAY UP TO 90MPH. I TAPPED THE BRAKES BUT IT DID NOT SLOW THE CAR DOWN. I WAS AFRAID TO KEEP MY FOOT ON THE BRAKES DUE TO HEATING THE BRAKES UP SO MUCH THAT IT WOULD CATCH MY CAR ON FIRE. I PUT IT IN NEUTRAL BUT THE RPMS REVVED BETWEEN 5000-6000 SO I SWITCHED BACK IN TO DRIVE. WHEN I FINALLY HAD AN AREA WHERE THERE WERE NO OTHER CARS AROUND ME I SLAMMED ON THE BRAKE PEDAL TO SLOW IT DOWN AS MUCH AS I POSSIBLY COULD BEFORE PUTTING IT INTO PARK. WHEN IT WAS IN PARK THE RPMS JUMPED ALL THE WAY UP TO 5000 AND SOUNDED AS THOUGH THE CAR WAS GOING TO BLOW UP SO I TURNED THE CAR OFF. THEN I OPENED THE HOOD AND REMOVED THE CRUISE CONTROL CABLE. I HAVE HAD THE RECALL DONE ON THIS VEHICLE AND NEVER HAD A PROBLEM WITH THIS TIL NOW. MY CAR IS NO LEAKING OIL AND SMELLS LIKE SOMETHING IS BURNING. I HAVE CONTACTED FORD AND THEY SEEMED AS THOUGH THIS WAS AN UNIMPORTANT ISSUE. THEY STATED THAT THEY WERE NOT RESPONSIBLE FOR REPAIRS. THIS SHOULD BE AN ISSUE FOR THEM SINCE THEY ARE THE ONES WHO FIXED IT IN THE FIRST PLACE WITH THE LAST RECALL THEY HAD ON THIS ISSUE. *TR
Mileage: 190,179
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO SPEEDS OF 88 MPH. THE CONTACT APPLIED IMMENSE PRESSURE TO THE BRAKES BUT TO NO AVAIL. HE THEN MANEUVERED THE VEHICLE TO THE SIDE OF THE HIGHWAY AND TURNED OFF THE IGNITION. UPON FURTHER INSPECTION, HE FOUND THAT THE ACCELERATOR CABLE WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAD BEEN RECALLED SIX YEARS EARLIER UNDER NHTSA CAMPAIGN NUMBER: 04V574000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 172,000.
Mileage: 172,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT APPLIED IMMENSE PRESSURE TO THE BRAKES TO NO AVAIL. THE CONTACT CRASHED INTO FIVE VEHICLES. THE CONTACT SUFFERED BRUISES TO HER LEGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 135,000. UPDATED 12/5/13*CN
Mileage: 135,000
2002 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE HAS ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE ACCELERATOR PEDAL BECAME STUCK AND BURNED OUT THE CATALYTIC CONVERTER, AND THE INTAKE VALVES CRACKED AS WELL.
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EMITTED A BURNING ODOR AND THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT MENTIONED THAT SOMETIMES THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION, BUT THE MECHANIC WAS UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000 AND THE CURRENT MILEAGE 162,000.
Mileage: 156,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V353000 (VEHICLE SPEED CONTROL: CABLES). THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE REMEDY PART WAS UNAVAILABLE AND THE EXPECTED DATE WAS MID AUGUST 2012. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE AN ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED FAILURE WITH THE THROTTLE.
VEHICLE HAS BEGUN TO ACCELERATE UNEXPECTEDLY SINCE EARLY SEPTEMBER. THERE HAS BEEN AT LEAST FOUR INCIDENTS INVOLVING VEHICLE SUDDENLY ACCELERATING WHEN ITS WAS AT LOW SPEED OR STOPPED (WITH FOOT ON THE BRAKE). THE ACCELERATIONS LAST A FEW SECONDS AND LURCH THE CAR FORWARD. THE VEHICLE HAS BEEN TAKEN TO FORD FOR THE RECALL NOTICES INVOLVING THE CRUISE CONTROL CABLE (11S24B ON 30 JUNE 12 AND 12S37B ON 20 SEP 12). THIS VEHICLE DID NOT EXPERIENCE THIS PROBLEM PRIOR TO THE RECALL REPAIRS. *TR
Mileage: 135,320
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT AS THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE CONTACT'S HOME, A NEARBY FENCE AND FINALLY A TREE. THE FAILURE CEASED ONCE THE VEHICLE CRASHED INTO THE TREE. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK AND THE RIGHT FOOT. THE PASSENGER SUSTAINED MINOR LACERATIONS TO THE FACE AND SHOULDER. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE CABLE THROTTLE STICK. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V353000 (VEHICLE SPEED CONTROL CABLES) IN AUGUST 2012. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 173,000.
Mileage: 173,000
MY DAUGHTER ( A TEACHER) WAS DRIVING THE VEHICLE ON I94 TO WORK IN 2010 WITH THE SPEED CONTROL SET. THE VEHICLE SPEED INCREASED AND SHE HIT THE BRAKE, BUT THE ACCELERATOR WAS STUCK AND SHE COULD NOT SLOW THE VEHICLE DOWN AS IT OVER-POWERED THE BRAKE. SHE DID NOT KNOW WHAT TO DO AND CALLED 911. THE POLICE OFFICER TOLD HER TO PUT THE VEHICLE IN NEUTRAL AND TURN THE KEY OFF AFTER SHE GOT THE VEHICLE UNDER CONTROL. SHE WAS EXTREMELY LUCKY NO ONE WAS AHEAD OF HER ON THE EXPRESSWAY. THE ACCELERATOR REMAINED STUCK AFTER SHE HAD PULLED OFF THE ROAD WITH THE MOTOR OFF. I WENT TO GET HER AND THE VEHICLE. I WAS ABLE TO RELEASE THE ACCELERATOR BY HITTING IT HARD WITH MY FOOT. I CAREFULLY DROVE THE VEHICLE HOME. I WAS ABLE TO RECREATE THE ACCELERATOR STICKING ON THE EXPRESSWAY SEVERAL TIMES. I REPORTED THIS TO FORD (DEARBORN) AND TOLD THEM THEY HAD A PROBLEM, HOWEVER, THEY DID NOT SEEM INTERESTED IN INVESTIGATING THE ISSUE, AND SUGGESTED I PAY A DEALER TO FIX IT. I HAVE DRIVEN THE VEHICLE, WITHOUT USING THE SPEED CONTROL AND BEING VERY CAREFUL TO ACCELERATE SLOWLY (AS MY DAUGHTER STILL HAS MY VEHICLE). BUT, NOW I WILL TAKE IT A DEALER AND FORD (THANKS TO THE GOVERNMENT AND THE VEHICLE SAFETY LAW) WILL PAY TO FIX IT! *TR
Mileage: 85,000
[XXX] WAS DRIVING HER 2002 FORD ESCAPE WHEN, WHILE ACCELERATING UP A HILL, THE SPEED CONTROL THROTTLE GUIDE ROTATED UP INTO THE APPEARANCE COVER AND BECAME LATCHED IN A RIB. THIS RESULTED IN A WIDE OPEN THROTTLE, AND [XXX] WAS UNABLE TO SLOW OR STOP THE CAR. THE BRAKES THEN OVERHEATED AND FAILED, AND SHE SPED THROUGH TOWN UNTIL SHE SWERVED TO AVOID ANOTHER CAR AND CRASHED. HER CAR ROLLED SEVERAL TIMES, AND [XXX]WAS KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 119,483
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE HIGHWAY, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE ACCELERATION AND SHIFTED INTO NEUTRAL, APPLIED THE BRAKES AND ACTIVATED THE EMERGENCY BRAKES BUT TO NO AVAIL. THE VEHICLE WOULD NOT RESPOND AND THE CONTACT CRASHED INTO A VEHICLE, FOLLOWED BY A POLE. THE VEHICLE THEN IGNITED IN FLAMES. THE CONTACT WAS INJURED AS A RESULT. THERE WAS A POLICE REPORT FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
WHILE DRIVING AT NORMAL SPEEDS ON ICE-GLAZED WINTER ROADS IN FAIRBANKS, AK, I APPROACHED AN INTERSECTION AND TOOK MY FOOT OFF THE ACCELERATOR TO PREPARE TO SLOW DOWN. INSTEAD OF DROPPING TO IDLE SPEEDS, THE ENGINE ACCELERATED UP TO 3500-4000 RPM. I SHIFTED THE AUTOMATIC TRANSMISSION TO NEUTRAL AND WAS ABLE TO STOP THE CAR WITH THE BRAKES, BUT THE ENGINE CONTINUED TO RACE AT HIGH-THROTTLE UNTIL I SHUT OFF THE ENGINE. WHEN I RESTARTED THE ENGINE IT BEHAVED NORMALLY FOR SEVERAL DAYS; BUT THE PROBLEM CAME BACK INTERMITTENTLY SEVERAL TIMES OVER THE NEXT SEVERAL WEEKS; AND EVERY TIME, SHUTTING OFF THE ENGINE WAS THE ONLY WAY TO STOP IT. FORD'S DATABASE SHOWED MY CAR HAD UNDERGONE A RECALL IN 2005 TO FIX A SIMILAR PROBLEM. IN JANUARY 2012, STANLEY FORD IN KENAI, AK 'SUPPOSEDLY' REPLACED THE THROTTLE CABLE AND THROTTLE BODY ASSEMBLY FOR $572, BUT IT DIDN'T SOLVE THE PROBLEM. THE UNCONTROLLED ACCELERATION OCCURRED SEVERAL MORE TIMES, AS BEFORE, UNTIL A SECOND REPAIR IN FEBRUARY 2012 BY SEEKINS FORD IN FAIRBANKS, WHICH REPLACED A PCV AND TUBING, AND DID A COMPLETE TUNE-UP FOR $992. SINCE THEN, THERE HAVE BEEN NO MORE ISSUES WITH THE ACCELERATOR. *TR
Mileage: 68,500
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKING AT LESS THAN 5 MPH, THE VEHICLE ACCELERATED ABNORMALLY TO 15 MPH. THE CONTACT HAD REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL WHEN VEHICLE ACCELERATED. THE VEHICLE CRASHED AGAINST THE FOUNDATION OF THE GARAGE IN THE CONTACT'S HOME. THE CONTACT SUSTAINED NECK INJURIES AS A RESULT. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION AND THERE WERE NO FAILURES FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 104,000. THE FAILURE MILEAGE WAS 77,000.
Mileage: 77,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ACCELERATOR BECAME STUCK IN OPEN THROTTLE AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK SPORADICALLY AND WOULD NOT ALLOW THE CONTACT TO ACCELERATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIR. THE FAILURE WAS MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 114,000.
Mileage: 110,000
ATTORNEY FOR DRIVER'S FAMILY AND MEDIA REPORTS INDICATE THAT THE VEHICLE WAS BEING DRIVEN IMMEDIATELY AFTER PURCHASE IN THE PHOENIX / MESA AREA ALONG ARIZONA STATE ROUTE 87 TOWARDS PAYSON. THE FINAL APPROACH TO PAYSON INVOLVES A PROLONGED UPWARD GRADE, WHICH WOULD HAVE REQUIRED HEAVY ACCELERATOR USE BY THE DRIVER. ALONG THE WAY, THE DRIVER WAS UNABLE TO DISENGAGE THE ACCELERATOR OR OTHERWISE BRING THE VEHICLE TO A SAFE STOP. THE VEHICLE STRUCK OTHER VEHICLES AS IT TRAVERSED AN INTERSECTION, AND ROLLED, EJECTING THE DRIVER, WHO SUFFERED FATAL INJURIES. A SUBSEQUENT INSPECTION OF THE VEHICLE DOCUMENTED THAT THE CRUISE CONTROL CABLE CONNECTOR WAS LODGED AGAINST THE UNDERSIDE OF THE ENGINE COVER AND THAT THE THROTTLE WAS OPEN TO 84%. THE VEHICLE HAD RECEIVED THE ACCELERATOR CABLE REPLACEMENT FOR RECALL 04V574 IN JANUARY OF 2005. (NOTE: THIS RECORD WAS RECEIVED VIA TELEPHONE INTERVIEW BETWEEN ODI INVESTIGATORS AND COUNSEL FOR THE DRIVER'S FAMILY IN LATE JUNE OF THIS YEAR. IT HAS BEEN ADDED TO OUR COMPLAINT FILE TO DOCUMENT THE INCIDENT FOR AN INVESTIGATION OPENING. IT WILL BE UPDATED AS APPROPRIATE AS MORE INFORMATION IS RECEIVED)
Mileage: 119,000
THE PROBLEM BEGAN WITH THE RPMS DROPPING TO UNDER 300 WHEN IDLING AT A STOP SIGN OR STOP LIGHT. VEHICLE WOULD ALSO DIE WITH NO WARNING. PROBLEM PROGRESSED TO REVVING UP TO OVER 4000 RPMS WHEN IN PARK EITHER AT FIRST START OR AFTER DRIVING AND SHIFTING INTO PARK. PROBLEM HAS PROGRESSED TO SURGING AND REVVING FROM NORMAL DRIVING SPEED OF 65 MPH AND 1500 RPMS TO 2500 RPMS FORCING ME TO BRAKE TO KEEP THE VEHICLE UNDER CONTROL OR AT THE POSTED SPEED LIMIT. PROBLEM HAS ALSO PROGRESSED THAT WHEN ATTEMPTING TO IDLE AT A STOP SIGN OR STOP LIGHT, RPMS WILL REMAIN ELEVATED AT 1500 FORCING ME TO BRAKE VERY HARD TO KEEP THE VEHICLE STOPPED. WHEN SHIFTING INTO PARK THE RPMS WILL REV UP TO 4200 RPMS. *TR
Mileage: 130,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING OR PASSING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL JAMMED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS THEN ABLE TO TURN THE IGNITION OFF AND STOP THE VEHICLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THE CRUISE CONTROL CABLE WAS THE CAUSE OF THE FAILURE. THE CRUISE CONTROL CABLE WAS DISCONNECTED TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. UPDATED 04/19/2012*LJ THE CONSUMER STATED THE CRUISE CONTROL CABLE WAS DISCONNECTED AFTER THE 4TH OCCURRENCE.UPDATED 04/30/12
Mileage: 147,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOP AND WOULD NOT ACCELERATE BEYOND 2 MPH. THE VEHICLE EVENTUALLY BEGAN TO ACCELERATE AT NORMAL RATES OF SPEED. THE FAILURE RECURRED WHENEVER THE CONTACT ACCELERATED FROM A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A COMPUTER CHIP WITHIN THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 58,448.
Mileage: 58,448
TL* THE CONTACT OWNS A 2002 FORD ESCAPE XLT. THE CONTACT STATED THAT AS THE ACCELERATOR WAS RELEASED, THE VEHICLE MAINTAINED SPEED AND DID NOT SLOW DOWN AND THE RPMS MAINTAINED AN ABNORMALLY HIGH READING. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 11/23/11*BF
Mileage: 79,000
ON RT. 59, JUST SOUTH OF NORTHWEST HWY (RT. 14) IN BARRINGTON, MY 2002 FORD ESCAPE XLT WAS INVOLVED IN A BIZARRE INCIDENT OR ACCIDENT. WHILE SITTING STATIC ON LEVEL ROAD IN A LINE OF TRAFFIC WITH A TRAIN-CROSSING BARRIER ARM KEEPING TRAFFIC SAFELY WAITING FOR THE TRAIN TO PASS, MY VEHICLE LURCHED FORWARD IN AN UNINTENDED ACCELERATION WHILE MY FOOT WAS FIRMLY PRESSING ON THE BRAKE PEDAL. THE ENGINE RACED AT >= 4000 RPM. WITH CONTINUED BRAKING ACTION ON MY PART WITH NO VEHICLE RESPONSE, THE PASSENGER-SIDE FRONT END OF MY VEHICLE HIT THE 1988 FORD F150 TRUCK IMMEDIATELY IN FRONT OF ME. AS A SIDE NOTE, I HAD THE 2005 FORD RECALL WORK PERFORMED ON THE DEFECTIVE ACCELERATOR CABLE, WITH THE CABLE REPLACEMENT AT PACKEY WEBB FORD DEALERSHIP SERVICE CENTER IN WHEATON, ILLINOIS. THERE IS A SAFETY-HAZARD RISK ASSOCIATED WITH THE VEHICLE, AND I REFUSE TO DRIVE THIS VEHICLE EVEN IF THE APPROXIMATELY $4000.00 DAMAGES ARE REPAIRED, WHICH I HAVE NOT AUTHORIZED. I AM AN EXPERIENCE COMPUTER IT SOFTWARE/HARDWARE PROFESSIONAL, AS WELL AS AN ENGINEERING DESIGN CONTROLS EXPERT IN THE HEALTH CARE INDUSTRY, WORKING FOR A MAJOR PRODUCT MANUFACTURER (SOFTWARE AND HARDWARE). THERE IS A DEFINITE SAFETY RISK ASSOCIATED WITH THIS VEHICLE MAKE/MODEL, AND I WANT TO REPORT THIS INCIDENT TO THE PROPER AGENCY. THE INSURANCE COMPANY, FORD DEALERSHIP, AND THE AUTHORIZED SERVICE CENTER HAVE DONE NOTHING TO IDENTIFY THE ROOT CAUSE FOR THE VEHICLE MALFUNCTION ON DESIGN DEFECT; THEY ONLY TREAT THIS AS A LOSS AND DID NOT PERFORM INITIAL COMPUTER DIAGNOSTICS PRIOR TO COMPROMISING THE VEHICLE IN THEIR ACTIONS TO APPRAISE DAMAGES TO THE VEHICLE. I NEED THIS INCIDENT PROPERLY INVESTIGATED AND REPORTED TO THE PUBLIC IF A SAFETY RISK IS CONFIRMED. *KB
Mileage: 94,700
MY 2002 FORD ESCAPE WAS BOUGHT NEW IN MARCH OF 2002. THE PROBLEM WITH IT ACCELERATING AT LOW SPEEDS STARTED ABOUT 6-7 MONTHS LATER. RETURNED TO THE DEALERSHIP MANY TIMES TO HAVE IT CHECKED BUT WAS TOLD EVERY TIME THERE WAS NOTHING WRONG. I'VE HAD ONE ACCIDENT AS A RESULT OF THIS PROBLEM. I STILL OWN THE SAME ESCAPE AND STILL HAVE THE PROBLEM WITH IT . I WAS TOLD THAT THERE WERE NO COMPLAINTS OF THIS NATURE WITH THESE MODELS BUT HAVE SINCE LEARNED THAT THERE HAVE BEEN MANY. I ALSO AS HAVE MANY PEOPLE HAD THE PROBLEM WITH THE AIR-BAG LIGHT ON .AGAIN MANY TRIPS TO THE DEALER AND WAS TOLD NOTHING WAS WRONG ABOUT $300 LATER FOR LABOR COSTS. FINALLY ON ONE MORE ATTEMPT TO FIND OUT WHAT WAS WRONG I RETURNED TO THE DEALER AGAIN AND WAS TOLD THAT A SENSOR IN THE SEAT-BELT WAS THE PROBLEM AND IT WOULD COST APPROXIMATELY $300-$400 TO REPAIR IT AND THAT THE AIR BAGS MAY OR MAY NOT BE WORKING BECAUSE OF THIS SENSOR. I HAVE PERSONALLY LOST ALL FAITH IN FORD CANADA AND THEIR PRODUCTS AND SOME OF THE EMPLOYEES AT THE DEALERSHIPS I'VE DEALT WITH. I AM IN THE PROCESS I BUYING A NEW CAR BUT IT'S NOT A FORD. NEVER AGAIN WILL I BUY A FORD
Mileage: 10,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, IT WOULD STALL WITHOUT WARNING. HE WAS ABLE TO RESTART THE VEHICLE AND DRIVE IN REVERSE AT SPEEDS AS LOW AS 5 MPH; YET, THE VEHICLE WOULD ACCELERATE WHILE DRIVING IN REVERSE. WHEN THE CONTACT PREVIOUSLY EXPERIENCED THE FAILURE HE WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED WITH DEFECTIVE IDLE CONTROL VALVES. THE MECHANIC REPLACED THE IDLE CONTROL VALVES AND JUMPER HARNESS AND REPROGRAMMED THE CENTRAL COMPUTER. THE FAILURE DID NOT PERSIST AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 104,946.
THE ACCELERATOR ON MY 2002 FORD ESCAPE V6 STUCK AND WOULD NOT RELEASE. UPON TRYING TO MANUALLY "PULL" THE ACCELERATOR FREE, THE VEHICLE CONTINUED TO ACCELERATE FASTER. SPEEDS REACHED 70 MPH AND THE BRAKES WOULD NOT SLOW THE VEHICLE. I SHIFTED THE VEHICLE INTO NEUTRAL, AND SLOWLY APPLIED THE PARKING BRAKE TO SLOW THE VEHICLE. THE ENGINE KEPT RACING AT 6000 RPM'S. UPON FINDING A SAFE PLACE TO PULL OFF THE SIDE OF THE ROAD, I TURNED OFF THE IGNITION AND DRIFTED TO THE SIDE ROAD. I HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. THEY ARE NOT ADMITTING TO ANY PROBLEMS/ISSUES. I CALLED FORD MOTOR CO. AS WELL TO NO AVAIL, EVEN THOUGH THERE ARE NUMEROUS REPORTS OF THIS OCCURRING ON THE INTERNET. I AM CONVINCED THAT IF MY WIFE WAS DRIVING WITH THE CHILDREN, SHE WOULD HAVE CRASHED THE VEHICLE. *TR
Mileage: 70,000
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT MOVED SWITCHED TO NEUTRAL GEAR AND MOVED THE VEHICLE OFF THE ROADWAY. HE WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 64,111. UPDATED 07/29/10 *BF THE CONSUMER STATED THE CRUISE CONTROL CABLE BECAME STUCK. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/07/10*JB
Mileage: 64,111
2002 FORD ESCAPE WAS RECALLED FOR SEVERAL REASONS. SOMETHING WITH THE POWER TRAIN, THE CRUISE CONTROL, THE ABS SYSTEM..... FINALLY IT CAUGHT ON FIRE. THE ENGINE WAS MELTED. FIRE AND POLICE DEPARTMENT GOT THERE. CONTACTED FORD AND THEY JUST SAID WE WILL RECORD YOUR CALL ON YOUR PROFILE. DON'T UNDERSTAND HOW LIVES AND PROPERTY HAVE BEEN LOST AND FORD DOESN'T DO ANYTHING ABOUT IT. *TR
WHILE DRIVING ON A HIGHWAY AT NORMAL SPEED WITH SMALL KIDS IN THEIR CARSEATS THE ACCELERATOR PEDAL WENT LIMP AND THE ENGINE REVVED UP TO FULL ACCELERATION. AFTER MOMENTS OF TERROR AND TEMPORARY LOSS OF CONTROL, THE CAR WAS BROUGHT TO THE SIDE OF THE ROAD AND SHUT DOWN BY FIGHTING THE ENGINE POWER WITH THE FOOT BRAKES AND HAND EMERGENCY BRAKE. IT'S A MIRACLE THERE WAS NO CRASH. AT MY EXPENSE THE FORD DEALERSHIP REPLACED THE CRUISE CONTROL CABLE AND/OR CRUISE CONTROL CABLE HOUSING. THE SERVICE MANAGER SAID, "LOOKING AT THE PART, I CAN SEE WHY IT GOES TO FULL ACCELERATION WHEN THAT PART FAILS" TO ME, THAT IS A MAJOR SAFETY CONCERN AND DESIGN FAILURE. I NOTICED OTHER SIMILAR INCIDENTS (OID ID # 10199728 AND 10128545). I LODGED A COMPLAINT WITH THE FORD MOTOR COMPANY AND, NOT SURPRISINGLY, WAS TOLD THERE'S NOTHING THEY CAN OR WILL DO TO COMPENSATE ME. NOW I'M TRAPPED OWNING AN UNSAFE CAR. PLEASE INVESTIGATE AND REMEDY THIS PROBLEM BEFORE SOMEONE GETS HURT. *TR
Mileage: 88,000
TL*THE CONTACT OWNED A 2002 FORD ESCAPE WHICH WAS PURCHASED IN OCTOBER 2001. THE VEHICLE WAS PARKED IN THE DRIVEWAY AND HE SMELLED SOMETHING BURNING FROM INSIDE THE HOUSE. HE LATER HEARD A LOUD EXPLOSION FROM OUTSIDE AND UPON FURTHER INVESTIGATION HE SAW FLAMES COMING FROM UNDER THE HOOD ON THE DRIVER'S SIDE OF THE VEHICLE. HE WAS SUCCESSFUL AND EXTINGUISHING SOME OF THE FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND HAD TO USE EXCESSIVE FORCE TO OPEN THE HOOD AND EXTINGUISHED THE REMAINDER OF THE FIRE. THE SHERIFF STATED THE FIRE ORIGINATED FROM THE MASTER CYLINDER. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000. UPDATED 1/5/09 *CN THE CONSUMER STATED THE VEHICLE WAS A TOTAL LOSS. UPDATED 01/09/09. *JB
Mileage: 100,000
I WAS DRIVING HOME FROM WORK WHEN I NOTICED THE GAS PEDAL REMAINED STUCK TO THE FLOOR. WHEN I HAD THE DEALER CHECK IT, THEY NOTICED THAT THE ACCELERATOR CABLE WAS SEVERELY FRAYED AND THAT IF I KEPT DRIVING IN THAT CONDITION, IT WOULD BE VERY DANGEROUS. *TR
Mileage: 76,000
THE VEHICLE IN QUESTION A 2002 FORD ESCAPE XL, THREW A ROD AT ABOUT 47,000 MILES DUE TO A PROBLEM THAT BECAME A RECALL CONCERN ( FORD RECALL ID# 42319 DECEMBER 7, 2004), I WAS SENT A RECALL NOTICE 2 MONTHS AFTER THE REPLACEMENT BY A USED ( 43,000 MILES), ENGINE WHICH MY EXTENDED WARRANTY COMPANY CHOSE OVER A REMANUFACTURED ENGINE THAT I WANTED. IT ALSO THREW A ROD AFTER THE ACCELERATOR STUCK, ( THE RECALL ITEM) 40,000 MILES LATER. BECAUSE THE WARRANTY HAD EXPIRED, NO REPAIRS WERE COVERED AND I ENDED UP PAYING REPAIRS, RENTAL COST AND LOSING WAGES BECAUSE I COULDN'T GET TO MY NEXT ASSIGNMENT. *TR
Mileage: 83,000
THE VEHICLE IN QUESTION A 2002 FORD ESCAPE XL, THREW A ROD AT ABOUT 47,000 MILES DUE TO A PROBLEM THAT BECAME A RECALL CONCERN ( FORD RECALL ID# 42319 DECEMBER 7, 2004), I WAS SENT A RECALL NOTICE 2 MONTHS AFTER THE REPLACEMENT BY A USED ( 43,000 MILES), ENGINE WHICH MY EXTENDED WARRANTY COMPANY CHOSE OVER A REMANUFACTURED ENGINE THAT I WANTED. IT ALSO THREW A ROD AFTER THE ACCELERATOR STUCK, ( THE RECALL ITEM) 40,000 MILES LATER. BECAUSE THE WARRANTY HAD EXPIRED, NO REPAIRS WERE COVERED AND I ENDED UP PAYING REPAIRS, RENTAL COST AND LOSING WAGES BECAUSE I COULDN'T GET TO MY NEXT ASSIGNMENT. *TR
Mileage: 83,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED IN MEXICO. THE CONTACT WAS IN THE UNITED STATES AT THE TIME OF THE FIRE AND HE RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTROL. WHEN HE RETURNED TO MEXICO, HE NOTIFIED A FORD DEALER AND THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS ABOUT TO PAY TO HAVE THE VEHICLE REPAIRED, BUT THE VEHICLE CAUGHT FIRE BEFORE ANY REPAIRS COULD BE MADE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,300. UPDATED 05/19/08 *BF THE RECALL WAS REGARDING THE ABS MODULE. BEFORE THE CONSUMER COULD GET THE VEHICLE FIXED, IT CAUGHT TON FIRE. THE CONSUMER STATED THE ABS LIGHT WAS ON BEFORE HE PURCHASED THE VEHICLE. UPDATED 05/19/08
Mileage: 72,300
I WENT OUT TO CRANK MY VEHICLE AND IT RAN WIDE OPEN. I TURNED IT OFF AND TRIED IT TWICE MORE WITH THE SAME RESULTS. THE SECURITY OFFICER AT MY WORKPLACE CAME OVER AND RAISED THE HOOD TO SEE WHAT WAS GOING ON. TWICE MORE I CRANKED IT WITH THE SAME RESULTS. THEN HE FOUND THE PROBLEM MY SPEED CONTROL CABLE WAS NO LONGER CONNECTED. HE GOT IT BACK ON AND ADVISED ME TO GO TO MY DEALER. THE FOLLOWING DAY THEY HAD ME BRING IT IN, THEY INFORMED ME THAT MY PARTICULAR VEHICLE WAS NOT ON THE RECALL LIST. THEY WERE GOING TO ORDER THE PART, AND WHEN I ASKED THE CHANCES OF IT HAPPENING AGAIN, THEY REPLACED THE REGULAR SPEED CABLE AND DISCONNECTED THE CRUISE CONTROL ONE UNTIL THEY COULD GET ONE IN, JUST IN CASE. I DIDN'T GET TO SEE ANY LIST, I JUST KNOW THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS. AM I TO JUST TAKE THEIR WORD FOR IT? I THANK THE LORD THAT I WAS SITTING IN A PARKING LOT WHEN IT HAPPENED AND NOT OUT ON THE ROAD WHERE IT COULD HAVE BEEN A VERY BAD SITUATION. ALSO WHEN THEY SAID I WAS READY THEY ASKED HOW LONG MY ABS LIGHT HAD BEEN BLINKING--I TOLD THEM IT WAS BLINKING THE DAY I TEST DROVE AND THE SALESMAN WAS GOING TO ASK ABOUT IT WHEN WE GOT BACK TO THE DEALER. I NEVER GOT AN ANSWER. IF EITHER OF THESE ARE FAULTY AND WERE NEVER REPORTED I'D LIKE TO KNOW. OTHER PEOPLE MAY EXPERIENCING THE SAME THING. AND IF THESE CABLES HAVE BEEN REPLACED BEFORE AND IT'S HAPPENED AGAIN, PEOPLE NEED TO KNOW. I THANK YOU FOR YOUR HELP. *TR
Mileage: 73,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WENT DOWN TO THE FLOOR AND WOULD NOT RELEASE. THE CONTACT WAS ABLE TO PLACE THE VEHICLE INTO SECOND GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE CRUISE CONTROL CABLE FAILED AND JAMMED THE THROTTLE COVER. THE TRANSMISSION BECAME DAMAGED WHEN THE CONTACT SHIFTED INTO REVERSE GEAR. THE MANUFACTURER MAY NOT BE ABLE TO ASSIST. ON NOVEMBER 25, 2007, THE VEHICLE WAS TAKEN TO THE DEALER DUE TO REVERSE. THE DEALER CLEANED THE THROTTLE BODY, FLUSHED THE INJECTORS, AND CLEANED THE UPPER INTAKE GASKET AND SPARK PLUGS. THE FUEL FILTERS, COIL BOOTS, AND IGNITIONS WIRES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 62,000. THE CONSUMER STATED THE BATTERY LIGHT COMES ON WHILE DRIVING, REPLACE FUEL FILTER, AND A/C IS NOT BLOWING COLD. UPDATED 03/31/08 *TR
Mileage: 62,000
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WENT DOWN TO THE FLOOR AND WOULD NOT RELEASE. THE CONTACT WAS ABLE TO PLACE THE VEHICLE INTO SECOND GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE CRUISE CONTROL CABLE FAILED AND JAMMED THE THROTTLE COVER. THE TRANSMISSION BECAME DAMAGED WHEN THE CONTACT SHIFTED INTO REVERSE GEAR. THE MANUFACTURER MAY NOT BE ABLE TO ASSIST. ON NOVEMBER 25, 2007, THE VEHICLE WAS TAKEN TO THE DEALER DUE TO REVERSE. THE DEALER CLEANED THE THROTTLE BODY, FLUSHED THE INJECTORS, AND CLEANED THE UPPER INTAKE GASKET AND SPARK PLUGS. THE FUEL FILTERS, COIL BOOTS, AND IGNITIONS WIRES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 62,000. THE CONSUMER STATED THE BATTERY LIGHT COMES ON WHILE DRIVING, REPLACE FUEL FILTER, AND A/C IS NOT BLOWING COLD. UPDATED 03/31/08 *TR
Mileage: 62,000
ACCELERATOR STUCK ON 2002 FORD ESCAPE. AT 80MPH I FINALLY TURNED OFF IGNITION TO STOP. THROTTLE CABLE BROKE. THERE WAS A RECALL FOR THIS IN 2002 BUT NOT FOR MY PARTICULAR CAR. FORD CUSTOMER SERVICE AND FORD RECALL CENTER REFUSED TO PAY FOR REPAIRS AT DEALER. I WAS LUCKY TO SURVIVE THIS INCIDENT. WHO KNOWS HOW MANY OTHER 2002 FORD ESCAPES ALSO HAVE THIS PROBLEM?? *TR
Mileage: 55,000
(1) DRIVING TO WORK ON ROUTE 18 SOUTH (2) LOST USE OF ACCELERATOR PEDAL (3) CABLE BROKEN TO PEDAL THAT WAS REPLACED AT FORD DEALER IN SHREWSBURY/RED BANK NJ. *TR
Mileage: 130,000
UNINTENDED ACCELERATION - 2002 FORD ESCAPE XLT: DRIVING ON INTERSTATE ACCELERATED FOR A HILL AND CAR CONTINUED TO ACCELERATE AFTER FOOT REMOVED FROM PEDAL. CAR CONTINUED TO ACCELERATE AND GAIN SPEED UP HILL, HILL PEAKED AND SPEED EXCEEDED 80 MILES PER HOUR. FURTHER ACCELERATION DOWN HILL - TRANSMISSION PLACED IN NEUTRAL, AND ABLE TO BE STOPPED ON SIDE OF FREEWAY. ENGINE CONTINUED TO REV; TURNED OFF, AND THEN REVVED WHEN TURNED BACK ON. CRUISE CONTROL WAS NOT BEING USED AT ANY TIME. DEALER INSPECTED AND FOUND AND REPLACED DEFECTIVE CRUISE CONTROL CABLE. *JB
Mileage: 51,695
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 80 MPH, THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO DECELERATE OR STOP. THE CONTACT DROVE INTO A DITCH, WHICH STOPPED THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE. ONCE IT WAS RESTARTED, THE RPM'S RACED TO 5 AND THE TIRES BEGAN SMOKING. THE FAILURE OCCURRED THREE ADDITIONAL TIMES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL # 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE CURRENT AND FAILURE MILEAGES WERE 112,000. THE CONSUMER PROVIDED THE REPAIR INVOICE. UPDATED 09/05/07 *TR
Mileage: 112,000
OUR 2002 FORD ESCAPE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. IT APPEARS THAT THE FIRE ORIGINATED IN OR AROUND THE ABS MODULE. THANKFULLY THERE WERE NO INITIAL SERIOUS INJURIES, THOUGH WE INCURRED SMOKE DAMAGE AND THE INCONVENIENCE OF A NON FUNCTIONING VEHICLE. *JB
Mileage: 80,000
ON MARCH 13TH 2007 MY CAR WAS PARKED IN THE DRIVEWAY AND SMOKE WAS COMING OUT OF THE BOTTOM OF THE ESCAPE AND THE HOOD. IT SMELLED LIKE AN ELECTRICAL FIRE- I INVESTIGATED WHERE THE SMELL WAS AND IT ALL LOOKED FINE- I TURNED ON THE ESCAPE AND THEN THE BRAKE LIGHTS AND ABS LIGHT CAME ON ALONG WITH THE ENGINE CHECK LIGHT. I LOOKED UP ON THE INTERNET AND SAW THAT SEVERAL COMPLAINTS ON THE BRAKE SYSTEM CATCHING ON FIRE. *JB
TL*- THE CONTACT STATED THAT THE 2002 FORD ESCAPE XLT HAD ACCELERATION PROBLEMS WHEN TRYING TO COME TO A COMPLETE STOP. THE THROTTLE KICKED OFF AND THE RPMS WENT UP TO 4 SHE THEN WOULD HAVE TO WAIT UNTIL THE RPMS WENT BACK TO NORMAL. WHEN THIS HAPPENED IT WAS VERY DIFFICULT TO GET THE VEHICLE TO STOP COMPLETELY. THE CONTACT HAS HAD 2 FAILURES WITH THE VEHICLE. WHEN SHE PUT THE VEHICLE IN NEUTRAL THE ENGINE SOUNDED LIKE IT WAS REVVING AT A MUCH HIGHER RATE. THE CONTACT STATED THAT THIS WAS A LEASED VEHICLE THAT SHE WILL BE RETURNING IN 2 MONTHS. THE VEHICLE WAS AT A DEALERSHIP NOW FOR A DIAGNOSTIC TESTING ON WHAT COULD BE CAUSING THIS PROBLEM. SHE CONTACTED THE MANUFACTURER AND WAS GIVEN A CASE # 1331070467. THE CURRENT MILEAGE WAS 64000.*AK UPDATED 03/07/07.*JB
THIS IS TO REPORT ANOTHER SUSPECTED 2002 FORD ESCAPE ABS CONTROL MODULE FIRE. THE VEHICLE FIRE OCCURRED JAN. 9, 2007 AT CLIENT'S HOME. THE VEHICLE IS A 2002 FORD ESCAPE XLT, AND IS CURRENTLY STORED AT INSURANCE AUTO AUCTIONS (IAA), 1710 STARITA ROAD, CHARLOTTE, NC 28206-1286, PHONE: 704-596-5854, FAX: 704-596-7492, STOCK NUMBER: 2799576. THE HOUSE AND CAR ARE INSURED BY STATE FARM, WHICH HAS RETAINED ME AS ITS SUBROGATION COUNSEL. THE FIRE OCCURRED WHILE THE CAR WAS PARKED IN THE GARAGE IN THE "KEY OFF" POSITION. LARRY HELTON FOR FORD HAS ALREADY EXAMINED THE VEHICLE AND THE SCENE ON JANUARY 17, 2007. NO ONE WAS INJURED, BUT THE PROPERTY DAMAGES COULD EXCEED $50,000.00. *JB
2002 ESCAPE ENGINE ACCELERATES WHILE DRIVING. *TS CONSUMER WAS INFORMED OF A RECALL NOTICE (04V574000) AND REPAIRS WERE MADE. THE PROBLEM RESURFACED AGAIN IN MARCH 2006. THE ACCELERATOR CABLE WHICH WAS REPLACED IN FEB 2005 WAS ONLY UNDER WARRANTY FOR 1 YEAR/12000 MILES. THE CUSTOMER SERVICE REP ADVISED THE CONSUMER THAT SHE WOULD BE RESPONSIBLE FOR THE COST OF REPAIR. THE SEAT BELTS LOCKED UP WHEN IN USE. *JB
AT FIRST START UP OF MORNING, WHILE DRIVING THE IDLE KICKS UP TO 2000 RPM'S. WHEN I STOP THE CAR AND PUT IT IN NEUTRAL, THAT'S WHERE I NOTICE THE TACH REVVING TO 2000. AFTER DRIVING FOR 3 TO 5 MILES, IT FINALLY GOES TO NORMAL. IF I SHUT OFF CAR, AND RESTART IT, ITS FINE. I HAD THE CAR TO THE DEALER SEVERAL TIMES TO NO AVAIL, THE PUT A RECORDER DEVICE IN THE CAR AND WHEN I NOTICED THE PROBLEM, I WAS TO PUSH THE BUTTON. THEY SENT THE BOX TO FORD, WHO IN TURN SAID IT WAS SUPPOSED TO DO THAT. I AM AT A STANDSTILL RIGHT NOW, WITH NO FIX IN SITE. THE VEHICLE IS HARDER TO STOP IN THE MORNINGS DUE TO THE INCREASED IDLE. THIS STARTED RIGHT BEFORE THE 3 YEAR BUMPER TO BUMPER WARRANTY EXPIRED. IT IS CONTINUING TO HAPPEN TO DATE. THANK YOU. *NM
Mileage: 12,023
2002 FORD ESCAPE ACCELERATES WHILE DRIVING. CONSUMER WAS INFORMED OF A RECALL NOTICE (04V574000) AND REPAIRS WERE MADE. PROBLEM RESURFACED AGAIN IN MARCH 2006.*KB THE ACCELERATOR CABLE WHICH WAS REPLACED FEB 2005 WAS ONLY UNDER WARRANTY FOR 1 YEAR/12000 MILES. THE CUSTOMER SERVICE REP ADVISED THE CONSUMER THAT SHE WOULD BE RESPONSIBLE FOR THE COST OF REPAIR. THE SEAT BELTS LOCKED UP WHEN IN USE. *NM UPDATED 09/11/06. *JB
1) ON SATURDAY 18 AT APPROXIMATELY 2:00 PM, MY WIFE, LINDA, WAS DRIVING APPROXIMATELY 50 MILES WEST OF BROADUS, MT WHEN SHE PASSED ANOTHER VEHICLE. 2) AFTER PASSING THE VEHICLE, HER VEHICLE SPEED WOULD NOT RETURN TO NORMAL DRIVING SPEED. INSTEAD, IT STUCK AT NEARLY 80 MPH. NUMEROUS ATTEMPTS TO RELEASE THE SPEED, EVEN APPLYING MAXIMUM BRAKING PRESSURE, HAD NO EFFECT. LINDA TURNED OFF THE IGNITION AND COASTED TO A STOP AT THE SIDE OF THE ROAD AFTER NEGOTIATING A CURVE THAT COULD EASILY HAVE CAUSED A ROLL-OVER. LINDA TRIED RESTARTING THE MOTOR, BUT IT WAS STILL RACING, AND THE TACHOMETER REACHED 5000 RPMS. 3) FORTUNATELY, ANOTHER MOTORIST WHO WAS FAMILIAR WITH AUTOMOBILES, STOPPED TO GIVE ASSISTANCE. HE DISCONNECTED THE CRUISE CONTROL. THIS ALLOWED THE MOTOR TO RETURN TO NORMAL SPEED, AND LINDA WAS ABLE TO CONTINUE AND COMPLETE HER TRIP HOME. THE ASSISTING MOTORIST DID INDICATE THAT THE CABLE TO THE CRUISE CONTROL SEEMED TO BE LOOSE. UPON CHECKING VARIOUS WEB-SITES,INCLUDING THE NHTSA SITE, I FOUND THAT A RECALL HAD BEEN ISSUED IN 2004 FOR THIS VERY PROBLEM (NHTSA CAMPAIGN ID NUMBER : 04V574000). I CALLED THE FORD MOTOR COMPANY RECALL INFORMATION SITE (1-866-436-7332) BUT WAS TOLD THAT BECAUSE OF WHERE MY ESCAPE WAS MANUFACTURED, IT DID NOT QUALIFY FOR FREE REPAIR. AS OF NOW MY VEHICLES CRUISE REMAINS DISABLED. I THINK THIS IS A DESIGN FLAW NOT A MANUFACTURING PROBLEM BASED ON PLACE OF MANUFACTURE. THEREFORE, I BELIEVE FORD SHOULD COVER THE COST OF REPAIR. *NM
Mileage: 91,723
WHEN STARTING OFF, OR ACCELERATING THE GAS PEDAL HAS A HESITANT/STICKING SENSATION. IT REQUIRES MORE THAN NORMAL PRESSURE TO DEPRESS IT, AND CAUSES AN UNEXPECTED INCREASE IN THE ENGINE SPEED. THERE IS A CURRENT RECALL FROM THE V-6 3.0 ENGINES, BUT NOT FOR MY 4-CYL. *JB
Mileage: 42,000
IF YOU COULD PLEASE FORWARD ME ANY OTHER RESOURCES WHERE I CAN SEEK A RESOLUTION I WOULD GREATLY APPRECIATE IT. ON 7-14-05 OUR FORD ESCAPE V6 XLT (VIN: [XXX]) WAS TAKEN TO GALPIN FORD (VAN NUYS, CA) FOR REPAIRS. THE PROBLEM WAS THAT WHILE STOPPED THE VEHICLE SUDDENLY ACCELERATED, RESULTING IN THE ACCELERATOR BEING STUCK AND THE VEHICLE MOVING FORWARD. THE VEHICLE HAD TO BE PUT IN PARK IN ORDER TO AVOID A COLLISION. THE VEHICLE WAS THEN TAKEN IN ON 7-14-05 WHERE TECH'S DIAGNOSED THE PROBLEM W/ AN "STP SENSOR MALFUNCTION", RESULTING IN THE SENSOR BEING REPLACED. ACCORDING TO [XXX] (SVC. ADVISOR) HE RELATED THAT THIS MAY BE A PROBLEM ON NEWER FORD ESCAPES, BUT NOT ON OUR SPECIFIC VEHICLE. HE SAID TO CONTACT FORD CORPORATE TO SEEK REIMBURSEMENT. ON 7-17-05 I CONTACTED CORPORATE EXPLAINING THEM OF THE PROBLEM. ALTHOUGH, THEY ADMITTED IT WAS A SAFETY ISSUE, THEY STATED THERE WAS NO RECALL FOR OUR SPECIFIC MODEL AND YEAR. THEY SAID AT THIS TIME THEY COULD NOT ASSIST WITH THE MATTER. AS STATED BEFORE I AM SEEKING ASSISTANCE IN THIS MATTER DUE TO FORD'S POOR HISTORY FOR AUTOMOTIVE SAFETY. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DEFECTIVE CRUISE CONTROL CABLE WILL LOCK THROTTLE IN FULL OPEN POSITION WHEN THE GAS PEDAL IS FULLY DEPRESSED. POLYMER SLEEVE ON CRUISE ACTUATOR CABLE HAS BROKEN AT THE THROTTLE CONNECTOR. THIS ALLOWS THE CONNECTOR TO ROTATE TO A VERTICAL POSITION AND CATCH ON THE ENGINE COVER WHEN THE FOOT PEDAL IS PRESSED TO THE FLOOR. *JB
Mileage: 50,700
7/5/2005. I WAS IN BALTIMORE, MD IN MY 2002 FORD ESCAPE. TRAFIC WAS MODERATELY HEAVY. I STARTED TO CHANGE LANES AND NOTICED A CAR IN THE LANE SO I PULLED BACK INTO MY LANE AT WHICH POINT, THE THROTTLE ON MY VEHICLE STUCK OPEN. THE ENGINE WAS RACING AND ATTEMPTS TO BRAKE WERE USELESS. I THREW THE MOVING VEHICLE INTO PARK WHERE IT CONTINUED TO MOVE. I THEN TRIED TO SHIFT TO NEUTRAL IN HOIPES OF REGAINING BRAKING, BUT I HIT REVERSE FIRST, AT WHICH POINT MY CAR RAPIDLY REVERSED INTO ANOTHER VEHICLE. DAMAGE TO THE VEHICLES WAS LIMITED AS I HIT A 3500 CHEVY SILVERADO TRUCK, HOWEVER, IT WAS ONE OF THE MOST UNNERVING EXPERIENCES I HAVE EVER HAD. THE POLICE WERE CALLED AS THE OTHER VEHICLE BELONGS TO THE CITY OF BALTIMORE DEPARTMENT OF PUBLIC WORKS. NO TRAFFIC REPORT WAS WRITTEN BY THE POLICE OFFICER, HOWEVER, THE BALTIMORE CITY EMPLOYEE (DARELL POWERS) DID FILL OUT AN ACCIDENT REPORT FOR THE CITY. MY VEHICLE WAS TOWED TO CARMAX IN WHITE MARSH MD, WHERE THEY TOLD ME THE CAUSE WAS THE CRUISE CONTROL CABLE HAD FRAYED, CAUSING IT TO BUTTERFLY AND HOLD OPEN THE THROTTLE. THE ESCAPE HAS 53,002 MILES ON IT, AND CRUISE CONTROL IS RARELY USED. I DO HAVE THE REPLACED PART AND THE BILL I PAID FOR $291. ONE OTHER NOTE, IHAD TO HAVE THE ENGINE REPLACED ON THIS SAME CAR 45 DAYS AFTER I PURCHASED IT LAST JULY. CARMAX PAID FOR THE REPLACEMENT COST, CLOSE TO $4,000 AND THE MECHANIC WHO SERVICED IT THIS TIME INSISTS THIS IS NOT RELATED.
Mileage: 53,002
"RECALL CAMPAIGN" - RECALL NOTICE RECEIVED FOR 2002 FORD ESCAPE IN REFERENCE TO THE ACCELERATOR CABLE.*MR THE CONSUMER RECEIVED RECALL NOTICE JAN. 2005. THE CONSUMER CALLED THE DEAL IN MARCH TO HAVE THE RECALL WORK DONE. THE DEALER INFORMED THE CONSUMER THAT IT WAS TOO LATE TO GET THE REPAIR. THEY STATED IF THE VEHICLE WAS BROUGHT IN JAN OR FEB THEY WOULD HAVE DONE IT. THE REPAIR WERE MADE AT ANOTHER DEALER. *BF *NM
2002 FORD ESCAPE EXPERIENCING PROBLEMS WITH ACCELERATOR EVEN AFTER RECALL REPAIRS WERE PERFORMED.*MR RECALL CAMPAIGN, PERFORMED ON 02/07/05 AND STILL HAVING PROBLEM. THE ACCELERATOR STUCK WIDE OPEN WHILE TRAVELING DOWN THE HIGHWAY. ON 03/22/05 THE ACCELERATOR STUCK AGAIN. *BF *NM
Mileage: 69,000
I RECEIVED A RECALL NOTICE (FORD RECALL # 04S25) ON MY 2002 FORD ESCAPE BECAUSE OF THE POSSIBILITY OF THE ACCELERATOR STICKING. I HAD THE RECALL ORDER WORKED ON AT LOW COUNTRY FORD IN SUMMERVILLE, SC ON 2/7/05. ON 2/18/05 THE ACCELERATOR STUCK WIDE OPEN. I WAS ABLE TO PUT THE VEHICLE IN NEUTRAL AND STOP WITHOUT AN ACCIDENT. IT WAS TOWED BACK TO THE DEALERSHIP AND THEY REPAIRED IT AGAIN. ON 3/22/05 THE ACCELERATOR STUCK AGAIN WHILE MY SON WAS DRIVING. IT WAS TOWED AND REPAIRED A THIRD TIME. I REFUSE TO DRIVE THIS CAR AGAIN. FORDS RECALL FIX DOES NOT SOLVE THE PROBLEM. *AK
Mileage: 66,000
THE VEHICLE ACCELERATED UNCONTROLLABLY INTO A CEMENT WALL WHILE THE DRIVER'S FOOT WAS STILL ON THE BRAKE PEDAL. BOTH FRONTAL AIR BAGS DEPLOY. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *NM *NM
AS I WAS PUTTING UP TO A RED LIGHT, I APPLIED THE BRAKES AND MY AUTOMOBLIE WOULD NOT SLOW DOWN. IT SPED UP RESULTING IN ME CRASHING INTO THE CAR IN FRONT OF ME. WHEN I APPLIED THE BRAKES THE CAR DID NOT SLOW DOWN AT ALL IT SPED UP TO AT LEAST 20 TO 30 MPH. I HAD RECIEVED A RECALL FOR THIS EXACT THING HAPPENING. FORD SERVICE MANAGER JASON PREAT HAS INFORMED THAT THERE IS NOTHING WRONG WITH THE ACCELERATOR CABLE (WHAT THE CAR HAS THE RECALL FOR) AND THAT IS NOT WHY MY CAR CRASHED. BUT I KNOW WHAT HAPPEN AND FORD IS RESPONSIBLE FOR THIS ACCIDENT, MY LOSS WAGES, AND OTHER VARIOUS EXPENDS. THIS CAR HAS DONE THIS IN THE PAST AND I THOUGHT THAT I HAD IMAGED IT. IT WAS NEVER AS SERVE AS THE LAST TIME. THE SERVICE MANAGER JASON PREAT HAS DENIED THAT THE RECALL ON MY VEICHILE IS THE CAUSE OF THIS ACCIDENT AND HAS TOLD ME I WOULD BE SPINNING MY WHEELS TO GET FORD TO OWN UP TO THIS.*AK
Mileage: 32,000
AS I WAS PUTTING UP TO A RED LIGHT, I APPLIED THE BRAKES AND MY AUTOMOBLIE WOULD NOT SLOW DOWN. IT SPED UP RESULTING IN ME CRASHING INTO THE CAR IN FRONT OF ME. WHEN I APPLIED THE BRAKES THE CAR DID NOT SLOW DOWN AT ALL IT SPED UP TO AT LEAST 20 TO 30 MPH. I HAD RECIEVED A RECALL FOR THIS EXACT THING HAPPENING. FORD SERVICE MANAGER JASON PREAT HAS INFORMED THAT THERE IS NOTHING WRONG WITH THE ACCELERATOR CABLE (WHAT THE CAR HAS THE RECALL FOR) AND THAT IS NOT WHY MY CAR CRASHED. BUT I KNOW WHAT HAPPEN AND FORD IS RESPONSIBLE FOR THIS ACCIDENT, MY LOSS WAGES, AND OTHER VARIOUS EXPENDS. THIS CAR HAS DONE THIS IN THE PAST AND I THOUGHT THAT I HAD IMAGED IT. IT WAS NEVER AS SERVE AS THE LAST TIME. THE SERVICE MANAGER JASON PREAT HAS DENIED THAT THE RECALL ON MY VEICHILE IS THE CAUSE OF THIS ACCIDENT AND HAS TOLD ME I WOULD BE SPINNING MY WHEELS TO GET FORD TO OWN UP TO THIS.*AK
Mileage: 32,000
CONSUMER EXPERIENCED TWO PROBLEM WITH THIS VEHICLE ON TWO SEPARATED OCCASIONS. FIRST, VEHICLE STALLED WHILE DRIVING, CONSUMER TRIED TO RESTARTED, BUT WAS UNABLE TO DO SO. SECONDLY, WHILE TRAVELING VEHICLE STARTED TO ACCELERATE UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO PULL OVER. AFTERWARDS VEHICLE WAS TOWED ON BOTH OCCASIONS. MECHANIC DETERMINED THAT A HEAD GASKET BLEW OUT, AND THE SPEED CONTROL CABLE SNAPPED. THE HEAD GASKET, AND SPEED CONTROL CABLE NEEDED TO BE REPLACED. *AK
I-4 ENGINE (38K MI)- THROTTLE STICKS IN CLOSED POSITION. THROTTLE CABLE IS OKAY, BUT THROTTLE PLATE WILL STICK IN THROTTLE BORE IN AN UNPREDICTABLE MANNER, RESULTING IN INCONSISTENT PEDAL EFFORTS / PERFORMANCE. SPORADIC THROTTLE PERFORMANCE RESULTS IN OCCASIONAL SUDDEN ACCELERATION DURING LOW SPEED MANUVERS AS THROTTLE BECOMES "UNSTUCK" FROM CLOSED POSITION. DIFFICULT TO ANTICIOPATE BEHAVIOUR IN PARKING LOT MANUVERS HAS RESULTED IN DRIVER AVOIDING USE OF VEHICLE WHENEVER POSSIBLE.*AK
Mileage: 30,000
WHILE DRIVING. THE ACCELERATOR PEDAL STICKS. CONSUMER CANNOT MAKE A SMOOTH ACCELERATION FROM A COMPLETE STOP. THE PROBLEM WAS INTERMITTENT, YOU HAVE TO DEPRESS THE PEDAL SO FAR UNTIL IT GIVES, THEN THE VEHICLE SURGES FORWARD, AND THE TIRES SPIN. TOOK THE VEHICLE IN FOR THE REPAIR. WAS TOLD THE THROTTLE BODY HAS TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
WHEN STEPPING ON THE BRAKE VEHICLE ACCELERATED. CONSUMER STATED THAT ENGINE ROARED. HAD TO STEP ON THE BRAKES WITH GREAT PRESSURE AND IT STILL HAPPENED. CONSUMER TOOK VEHICLE TO THE DEALER ON 3 OCCASIONS, AND EACH TIME, THEY WERE UNABLE TO DETECT THE PROBLEM. CONSUMER CONTACTED MANUFACTURER, WHO DENIED OF THE PROBLEM. MANUFACTURER SENT AN ENGINEER TO DIAGNOSE THE PROBLEM, AND WHILE IN HIS POSSESSION, THE PROBLEM DID NOT DUPLICATE ITSELF. *AK
Mileage: 13,000
VEHICLE SUDDENLY SURGED FORWARD. VEHICLE IS CURRENTLY AT THE POLICE GARAGE WAITING TO BE INVESTIGATED. *AK THE CONSUMER WAS PULLING INTO HIS DRIVEWAY, PUT THE VEHICLE IN PARK AND PULLED UP THE EMERGENCY BRAKE. THE CONSUMER EXITED THE VEHICLE TO RETRIEVE HER MAIL AND GOT BACK INTO THE VEHICLE. THE CONSUMER PUT THE EMERGENCY BRAKE DOWN AND PROCEED TO SHIFT THE VEHICLE INTO DRIVE. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE THE VEHICLE ACCELERATED SUDDENLY AND COULD NOT BE STOPPED, NOT EVEN BY APPLYING THE BRAKE. THE VEHICLE WENT THROUGH A GARAGE WALL, THROUGH A UTILITY ROOM AND CAME OUT THE BACK OF THE HOUSE AND HIT A SMALL TREE. THE AIR BAG DID NOT DEPLOY. THE CAR WAS TOTALED. *NM
Mileage: 46,000
HIGH REVVING WHEN IN DRIVE,NEUTRAL,PARK. RPM UP TO 4. NOTICED WHEN AT STOP LIGHTS THAT IT WAS REVVING VERY HIGH, PULLED OVER AND PUT IT IN PARK AND THE CAR WILL REV TO 4. I HAVE REPORTED THIS PROBLEM OVER 6 TIME TO FORD DEALERSHIPS IN VALENCIA, CA. AND PALMDALE, CA. THEY ALWAYS SAY THEY NO WHAT THE PROBLEM IS AND THEY FIX IT WITH NO CHARGE, HOWEVER IT ALWAYS COMES BACK. I HAVE ALL MY SERVICE REPAIRS DOCUMENTED. I HAVE TAKEN MY COMPLAINT TO THE FORD CUSTOMER SERVICE DEPT. AND THEY HAVE PUT ME IN TOUCH WITH THE DISTRICT SERVICE MANAGER, HOWEVER, HAS NEVER CONTACTED ME. I DON'T KNOW WHAT ELSE TO DO. FOR A WHILE MY 16 YEAR OLD WAS DRIVING IT AND MY CONCERN FOR AN ACCIDENT WAS GREAT. SHE DOES NOT DRIVE IT ANYMORE. PLEASE ADVISE. *LA
Mileage: 3,500
DRIVER PUT THE VEHICLE INTO PARK AND WITHOUT WARNING VEHICLE SURGED FORWARD. THIS CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE, AND HIT SOME OBJECTS HEAD ON INSIDE OF THE GARAGE BEFORE STOPPING. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. CONSUMER WILL HAVE THE VEHICLE TOWED TO THE DEALERSHIP.*AK THE DRIVER WAS IN THE PROCESS OF PLACING GEAR FROM DRIVE TO PARK WHEN VEHICLE LURCHED FORWARD. UPON IMPACT, THE SHIFTER IS BETWEEN PARK AND DRIVE. *LA
Mileage: 29,100
THE CONSUMER WAS HAVING A PROBLEM WITH THE BRAKES. THE BRAKES DID NOT STOP THE VEHICLE WHEN MOVING IN REVERSE. THE DRIVER APPLIED THE BRAKES, HOWEVER, THE BRAKES DID NOT STOP THE CAR. *JB WHEN BACKING BY A GAS STATION PUMP, THE VEHICLE WOULD NOT STOP AND NEARLY ENDED OUT ON A BUSY ROAD. THE BRAKES WERE PUMPED TWICE AND THE PARKING BRAKE WAS APPLIED. LESS THAN A WEEK LATER WHEN BACKING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED UPHILL, ACROSS A ROAD, OVER INTO THE WOODS. *SC JB
Mileage: 27,000
CONSUMER SLOWLY PULLED INTO THE GARAGE WITH FOOT ON THE BRAKES AND STOPPED. SHE PUT THE VEHICLE IN PARK, AND SUDDENLY VEHICLE ACCELERATED FORWARD, CAUSING IT TO CRASH INTO THE BACK OF THE GARAGE, DAMAGING THE REFRIGERATOR AND THE BACK OF THE GARAGE, AND KNOCKING THE GARAGE 4-5 INCHES OFF THE FOUNDATION. CONSUMER WAS NOT INJURED BUT SHOOK UP. CONSUMER AND HUSBAND CALLED THE INSURANCE COMPANY AND THE DEALER. THE INSURANCE REPRESENTATIVE WAS SUPPOSE TO COME TO THE HOUSE TO LOOK AT THE VEHICLE. *AK
I PULLED INTO A PARKING SPACE AT A DRUG STORE, STOPPED, AND AS I WAS PUTTING THE CAR IN PARK, IT SURGED FORWARD OVER THE CURB AND INTO THE BUILDING. THE ENGINE THEN RETURNED TO IDLE. I PUT THE CAR IN REVERSE TO BACK OUT AND IT SURGED BACKWARD BUT I WAS ABLE TO STOP IT QUICKLY. IT AGAIN RETURNED TO NORMAL IDLE. THE CAR HAS 57K MILES AND HAD NO PRIOR PROBLEMS WITH THE ENGINE.
Mileage: 57,400
WHILE DRIVING AT ANY SPEED, THE ENGINE WAS RUMBLING. THE DEALER COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THERE WAS UNCONTROLLABLE JUMPING AND OR KICKING. THE DEALER REPLACED ONE DEFECTIVE PART AND WAS TOLD THAT THE RUMBLING NOISE WOULD NEED TO BE INVESTIGATED BY FORD ENGINEERS. FORD DID NOT KNOW WHAT WAS CAUSING THE NOISE, BUT SAY IT WAS NOT DANGEROUS. THE VEHICLE WOULD SHAKE AT CERTAIN SPEEDS AND CD'S WOULD GET STUCK IN THE CD PLAYER. *SC THE ROTORS WERE REPLACED BECAUSE THEY WERE OUT OF ROUND, THE STABILIZER END LINKS WERE REPLACED *JB
Mileage: 29,000
VEHICLE STALLED AND LOST POWER WHILE DRIVING BETWEEN 40-45 MPH. VEHICLE HAS ALMOST BEEN REAR ENDED 4 TIMES. DEALERSHIP MADE THREE ATTEMPTS TO CORRECT THE PROBLEM BY UPDATING THE IAC VALVE, AND REPROGRAMMING THE PCM. *AK
STIFF ACCELERATOR PEDEL. CANNOT MAKE A SMOOTH ACCELERATION FROM A COMPLETE STOP. THE PEDAL DOESN'T SEEM TO "GIVE" UNTIL IT'S PUSHED TOO MUCH. WHEN IT'S PUSHED TOO MUCH. THERE IS A SURGE OF ACCELERATION AND USUALLY THE TIRES JUST SPIN, WHETHER IT'S RAINING, SNOWING OR JUST PLAIN DRY OUT.
THE VEHICLE STALLED. ONCE WHILE THE VEHICLE WAS IN THE DRIVE, THE HORN BEGAN TO BLOW, AND THE LIGHTS STARTED TO BLINK. NO ONE WAS IN THE VEHICLE OR HAD TOUCHED THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE REPAIRED, HOWEVER THEY WERE UNABLE TO REPAIR IT BECAUSE THEY COULD NOT DUPLICATE THE PROBLEMS. *AK THE VEHICLE ALSO ROLLED AWAY WITH THE IGNITION LOCKED, KEYS REMOVED AND VEHICLE IN PARK. ALSO THE ACCELERATOR BECAME STUCK ON FOUR OCCASIONS. A REPRESENTATIVE FROM TOLD THE CONSUMER THE REASON WHY THE VEHICLE ROLLED AWAY, WAS BECAUSE THE EMERGENCY BRAKE HAD NOT BEEN APPLIED. *PH *JB
I WAS PULLING INTO A PARKING SPACE AT A SHOPPING CENTER. AS I TOOK MY FOOT OFF THE ACCELERATOR PREPARING TO STOP, THE VEHICLE SUDDENLY LUNGED FORWARD, HOPPING THE CURB AND CONTINUING FORWARD INTO THE PATIO AREA. I APPLIED THE BRAKES, BUT THE CAR DID NOT STOP. IT HIT A TRASH CAN AND TABLES AND FINALLY CRASHED INTO A PILLAR. IN APPLYING THE BRAKE, I HAD MANAGED TO SLOW THE VEHICLE DOWN SO THE IMPACT WAS NOT SEVERE AND THE AIRBAGS DID NOT DEPLOY. I WAS NOT INJURED BUT TWO PEOPLE LUNCHING IN THE PATIO AREA RECEIVED MINOR INJURIES (A SCRATCHED/SWOLLEN LEG AND SORE ELBOW). THE VEHICLE HAS SINCE BEEN REPAIRED AND THE CAUSE OF ACCIDENT IS BEING INVESTIGATED BY THE INSURANCE COMPANY. SINCE I AM PARANOID ABOUT DRIVING THE VEHICLE, I AM PLANNING TO HAVE A DIAGNOSTIC TEST CONDUCTED. *AK
Mileage: 13,155
CONSUMER STATED ON JULY 2, 2002 THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A BROKEN HEADLIGHT AND MISSING EQUIPMENT FROM THE VEHICLE, ON JULY 23, 2002 THE VEHICLE BEGAN EXPERIENCING STALLING, BRAKE AND ODOMETER PROBLEMS, THE BRAKES WERE REPLACED DUE TO A FLAW, THE STALLING AND THE ODOMETER PROBLEMS COULD NOT BE DUPLICATED, ALSO THERE WERE PROBLEMS WITH THE SPEAKERS AND THE CLUTCH STICKING, CONSUMER STATED WHILE THE VEHICLE WAS PARKED, THE PARKING BRAKE DISENGAGED AND THE VEHICLE ROLLED INTO A HOTEL.*JB
VEHICLE WILL SHUT OFF AT ANY SPEED WITHOUT ANY NOTICE. EVERYTHING WILL GO OUT LIKE POWER STEERING AND BRAKES AND ACCELERATOR, ETC. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
AFTER 1ST INCIDENT, FORD REPLACED AIR IDLE CONTROL VALVE EEC RELAY; AFTER 2ND INCIDENT, FORD REPLACED FUEL PUMP RELAY AND EEC RELAY AGAIN. THERE IS NO WARNING WHEN VEHICLE STALLS, IT OCCURS WHEN DRIVING AND IMMEDIATELY STEERING AND BRAKES FAIL.
WHILE DRIVING DOWN HIGHWAY VEHICLE STALLED, RESULTING IN LOSS OF STEERING AND BRAKE CONTROL.*AK DEALER REPLACED DEFECTIVE IDLE AIR CONTROL VALVE. *TT
ALL FUNCTIONS SUDDENLY LOCKED UP. I HAD NO FUNCTIONALITY IN STEERING, BRAKES, AND ACCELERATION. I HAD NO CONTROL OF THE CAR AND CAR SLOWLY DIED. AFTER A FEW MINUTES I WAS ABLE TO RESTART CAR WITH NO PROBLEMS. BUT THIS COULD POTENTIALLY HAVE CAUSED A FATAL ACCIDENT IF ENVIRONMENT, SPEED, ETC., WERE JUST SLIGHTLY DIFFERENT.
ON SEVERAL OCCASIONS, WHILE TRAVELING ON A STEEP CURVY ROAD AT 25 MPH, VEHICLE LOST POWER BRAKES AND POWER STEERING, CONSUMER HAD TO USE BOTH FEET ON BRAKE PEDAL TO CONTROL SPEED, OIL AND EMISSION LIGHTS CAME ON, CONSUMER WAS ABLE TO TURN OFF STREET ONTO PARKING LOT AND SLOW DOWN ENOUGH TO AVOID CRASHING, ENGINE WAS STILL ON WHEN VEHICLE CAME TO A STOP, DEALER REFLASHED PCM AND REPLACED MASS AIRFLOW SENSOR, THROTTLE BODY AND IAC SOLENOID. *AK *TT
ON SEVERAL OCCASIONS, WHILE DRIVING ABOUT 45-50 MPH, STEPPED ON GAS PEDAL TO ACCELERATE AND AUTOMOBILE WAS NOT RESPONDING. LOOKED AT DASHBOARD AND NOTICED THAT ENGINE CHECK LIGHT WAS LIT UP. TRIED TO SLOW DOWN TO PULL ON SIDE OF ROAD, BUT DISCOVERED THAT THERE WERE NO BRAKES AND NO STEERING. CONSUMER WAS ABLE TO COME TO A STOP BY RELEASING THE EMERGENCY BRAKES, HAD NO ACCIDENT. CONSUMER HAS SINCE TRADED IN VEHICLE. *AK *TT
I WAS PULLING INTO A PARKING SPACE AT A SHOPPING CENTER. MY FOOT WAS OFF THE ACCELERATOR AS I WAS PREPARING TO STOP. ABOUT 3/4 OF THE WAY INTO THE PARKING SLOT, THE VEHICLE SUDDENLY SURGED FORWARD, GOING OVER THE CURB, ACROSS THE SIDEWALK AND HIT A CONCRETE RAMP WITH A METAL RAILING ON TOP. UPON IMPACT, THE AIRBAGS DEPLOYED AND THE VEHICLE FILLED WITH SMOKE. I HAVE NO IDEA HOW FAST THE VEHICLE MAY HAVE BEEN GOING UPON IMPACT. I MANAGED TO TURN OFF THE IGINITION AND EXITED THE VEHICLE. I WAS PANIC-STRICKEN AND CALLED 911. THE POLICE DEPARTMENT SENT AN OFFICER OUT. SHE INQUIRED AS TO WHAT MAY HAVE HAPPENED AND ASKED THAT WE BACK THE CAR AWAY FROM THE RAILING AND CLEAR THE SIDEWALK. AT THE TIME THE CAR WAS STARTED, THE OFFICER COMMENTED THAT IT SOUNDED LIKE THE CAR WAS "STILL REVVING". FORTUNATELY, THERE WERE NO INJURIES, NO OTHER VEHICLE WAS INVOLVED AND THANKFULLY NO PEDESTRIAN. I AM NOW AFRAID OF THIS VEHICLE. I HAVE SUBMITTED THIS REPORT TO FORD MOTOR COMPANY AND, OF COURSE, MY INSURANCE COMPANY. I WANT THE MANUFACTURER (FORD MOTOR COMPANY) TO INVESTIGATE THIS PROBLEM AND DETERMINE IF THE FORD ESCAPE IS A VEHICLE SAFE TO DRIVE. IF THEY CANNOT GIVE THAT ASSURANCE THEN FORD MUST TAKE STEPS IMMEDIATELY TO REPLACE IT WITH A VEHICLE THAT IS SAFE TO DRIVE. ANYTHING LESS IS UNACCEPTABLE! *AK
AT 300 MILES THE VEHICLE SURGED AND HESITATED FREQUENTLY. DEALER REPLACED TRANSMISSION. 1 WEEK LATER AFTER COMING TO A STOP, CONSUMER APPLIED ACCELERATOR, VEHICLE HESITATED. CONSUMER THEN APPLIED GAS PEDAL HARDER, AND VEHICLE SURGED TO 20 MPH AND HIT ANOTHER VEHICLE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 2200.00.*AK
AFTER STOPPING AT A LIGHT, I ACCELERATED TO APPROXIMATELY 30-35 MPH WHEN CAR STALLED. ALL WARNING LIGHTS CAME ON. CAR RESTARTED, WE TOOK TO THE DEALER. THEY ADVISED US RIGHT AWAY THAT FORD IS AWARE THAT THESE ESCAPES HAVE THIS TYPE OF PROBLEM- THEY JUST QUIT RUNNING FOR NO REASON. THEY CHECKED IT OUT AND EVERYTHING CHECKED OUT OK. BECAUSE I AM NOW AFRAID TO DRIVE THE CAR, AS THIS IS A MAJOR SAFETY ISSUE NOT KNOWING IF CAR WILL STALL UNEXPECTEDLY GOING DOWN A FREEWAY OR IN THE MIDDLE OF A BUSY INTERSECTION, DISCUSSED RETURNING CAR TO DEALER. THEY ADVISE THAT FORD WILL NOT DO A RECALL AT THIS TIME BUT ARE AWARE OF THE PROBLEMS BEING REPORTED. THEY HAVE NO SOLUTION TO THE PROBLEM AS THEY CAN'T FIND OUT WHY IT HAPPENS ON SOME ESCAPES BUT NOT OTHERS. UNLESS THEY BUY THE CAR BACK, WE TAKE A HUGE LOSS AS IT AS DEPRECIATED IN THE 30 DAYS WE HAVE OWNED IT, PLUS OUR SALES TAX AND LICENSING COSTS. FROM WHAT WE ARE TOLD, FORD HAS NO INTENTION OF RECALLING. MY QUESTION AND COMPLAINT, IS, IF THEY KNOW THAT THE CARS STALL AND THEY CANT EXPLAIN WHY, AND THEREFORE CAN'T FIX THE PROBLEM, HOW CAN IT BE LEGAL FOR THEM TO LEAVE US IN THIS POSITION WHERE WE HAVE TO FEAR FOR OUR LIVES EVERY TIME WE DRIVE THE CAR. I CAN'T UNDERSTAND WHY THEY DON'T HAVE TO BUY THESE CARS BACK AND COMPENSATE FOR THE SALES TAX EXPENSE AS WELL. HOW CAN THEY BE ALLOWED TO LEAVE THESE CARS ON THE ROAD, WHEN WE COULD BE KILLED IF THE NEXT TIME IT STALLS WE ARE GOING 70 MPH WITH A SEMI IN BACK OF US THAT HITS US WHEN THE CAR STOPS IN THE MIDDLE OF THE FREEWAY. OR, WE ARE STARTING TO COMPLETE A TURN WHEN THE CAR STOPS AND THE ONCOMING CAR CAN'T STOP IN TIME. THE DEALER HAS TOLD US WE CAN COMPLAIN TO A TOLL FREE NUMBER AT FORD BUT BASICALLY THEY WILL DO NOTHING FOR US. PLEASE HELP US.*AK