2008 FORD ESCAPE Steering Problems

Manufacturer failed to respond to certified written request for recall coverage determination.

Manufacturer failed to respond to certified mail requesting recall coverage determination. All official Ford customer service and executive escalation email addresses returned as undeliverable

POWER ASSIST STEERING FAILURE light appears on dash board The power steering went out

The contact owns a 2008 Ford Escape. The contact stated that while stopped at a light and attempting to make a turn, the steering wheel became inoperable. The contact stated that the steering wheel seized and became difficult to turn, and a crescent wrench warning light was illuminated. The vehicle was taken to the dealer, where the contact was provided error code B2278 and informed that the steering column motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

Mileage: 120,000

Please see uploaded documents. One is a letter to Ford, and Damerow Ford. The other is receipts for sending certified mail, return receipt, signature requested, to have a response within 30 business days. We've contacted the dealership, emailed [XXX] , and customer service, and spoke to customer service to have a case number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 159,000.

Mileage: 159,000

The contact owns a 2008 Ford Escape. The contact stated while driving 35-40 MPH and making a turn, the vehicle lost power steering functionality. The contact was able to make the turn, but the steering wheel was difficult to turn. The contact was able to drive to the residence. The contact stated that the failure was initially intermittent but had become a persistent failure. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not diagnosed or repaired. The dealer was called several times, but was unreachable, and the mailbox was full. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

The power steering in my '08 Ford Escape has intermitten issues, and does not engage sometimes (especially when starting the vehicle). There was a recall by Ford (recall id: 14S05) in 2014, and when I called the Ford Customer Service, they said the recall was repaired in 2015. They said my current issue would not be covered under the recall. I called my local Ford Dealership, and they said they would likely not cover the repair either. This recall is for the Electronic Power Steering, which is a major safety issue.

While driving, steering column locked up and could not turn - nearly causing crash. Steering column is not key locked, but still will not turn in any position. A few small clicks right behind the steering and one loud click immediately before strong locked up was the only indicator that something was wrong.

The contact owns a 2008 Ford Escape. The contact stated that while driving on several occasions at various speeds, the steering wheel became firm and difficult to turn. The contact stated that the air bag and traction control warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

Mileage: 67,000

It has the no power steering problem just like the other vehicles of the same model and year.

I have a constant issue with the power steering. This issue makes it hard for my vehicle to turn properly as well as when you go to turn a corner you have to be a body builder to get the car to even turn. At times I can't even drive my car because it gets so bad. Along with this issue I also have a wheel bearing issue in the front suspension. To me this issue feels like my whole car is going to rattle apart while I am driving it. To add to it, the propulsion system, it has a constant whine, tries to stall, and sometimes it will not get up to speed nor gain speed. There has been times when I am driving my car that I have to pull over to the side of the road very carefully because I feel like my car is going to die and then when I turn it off and then back on it acts like it has absolutely no power. I haven't gone anywhere to get my vehicle checked yet. But I have done extensive research on the issues that I am having with my vehicle and the three main issues are a recall for same year and same year make and model.

Power Steering fail. Went to a doctor's appointment, when leaving I start backing up to leave the parking spot and the power steering was too hard, stiff & very difficult to turn end so end up pulling back into the parking spot. Turn OFF the vehicle then open the hood, inspect the hood and under the car, check fuses and everything was fine. No warning light or anything in the dashboard. Turn ON the vehicle again after a few and give it another try but still was really hard to turn. I end up calling a family member for help and end up towing the car.This could have been a serious accident or injury if happened while driving. While doing research about the issues I found out that there was a recall related to the issue 14a05, NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. The vehicle was diagnosed by a local mechanic but has not been repair.

The power steering goes out. There is not warning light. The vehicle has been to several mechanic shops. They are able to reset the system and it works temporarily, but happens again. There were no warnings, or other symptoms. It happens out of the blue, and could potentially cause an accident.

The power steering failed, turning my steering wheel all the way to the left with excessive force. A safety recall exists for my type of vehicle but my vehicle VIN Number is not included recall, numbered 14S05 For Ford Escape model years 2008 - 2011

The contact owns a 2008 Ford Escape. The contact stated that occasionally while driving at undisclosed speeds, the steering wheel became stiff and difficult to turn in either direction. The "Power Steering Assist Fault" message was displayed. In addition, the contact stated that the failure had worsened. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The vehicle was taken to a local independent service center for a second opinion and the vehicle was diagnosed and determined that the steering shaft and steering sensor kit needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. An appointment with the local independent service center was scheduled to inspect the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Mileage: 145,000

While the person was driving the wheel suddenly became stiff and very difficult to turn but luckily was in his neighborhood to park it. This could have been a very deadly crash if it happened anywhere else or suddenly on the main road. The person could have been seriously injured due to this malfunction or other people as well. This problem has been confirmed by ford and they issued a recall in 2014 for this exact same issue. The issue with the recall is my vehicle was manufactured during this 3 year period time of faulty manufacturing but is still not included in the recall list and so many other Americans are dealing with the same issue and no repairs. I would like ford to be held accountable and extend the vin list of cars needing repairs. No the vehicle has not been inspected. There were no warning lamps prior until the incident which it now says power steering assist fault.

The contact owns a 2008 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. The contact stated that the failure also occurred while the vehicle was parked. The failure had occurred on several occasions. No warning light was illuminated; however, the "Power Steering Failure Fault" message was displayed on the instrument panel. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

The steering wheel began to shake while parked. The wrench light came on and the steering wheel became stiff while driving. After researching it is apparent it is the torgue sensor as Ford had a recall for previous 2008-2011 Ford & Mercury vehicles torgue sensors. 2008 Ford Escape Hybrid Recall Item Affected: Date Announced: 05/29/2014 Description of Recall: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist. Action Need To Fix It: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall is expected to begin by July 25, 2014.

The contact owns a 2008 Ford Escape. The contact stated that while driving downhill at 40 MPH, the steering wheel became stiff, and the "Steering Assist Fault" message was displayed. The vehicle was pulled over to the side of the road and restarted; however, the failure persisted. The vehicle was towed to the residence. The vehicle was connected to a handheld diagnostic machine by a friend who stated that there was a failure with a sensor within the steering column. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 121,000.

Mileage: 121,000

So the wheel is very hard to drive and turn. I took it to the dealer tom wood ford in indianapolis indiana and i let them know about the issue and they ended up only fixing the water pump which it was recalled and im sure the power steering has to have some type of recall . I usally drive and my kids ride with me and to have that fault of 2008 FORD Escape power steering assist fault light and be very hard to drive it can cause to have a motor vehicle accident because while driving it looses power

My power steering goes out. I have to turn my car off, let it sit and turn it back on. Then I have power steering but then while I'm driving it goes out again. I looked up the issues and found out that there was a recall for the torque sensor on 2008 escapes but mine wasn't included in the recall and I am am having the same issue that the recall is for. I can be doing 25mph and it goes out sometimes when I start my car I automatically don't have power steering but if I turn it out and back on I do.

The power steering assist has gone out but I don't understand why it is not included in it

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 112,000.

Mileage: 112,000

The contact owns a 2008 Ford Escape. The contact stated that the vehicle lost power steering functionality and excessive effort was needed to turn the steering wheel. The "Power Steering Assist Fault" message was displayed on the instrument panel. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective power steering column. The contact was informed that the steering column needed to be replaced. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The dealer was also notified of the failure and the vehicle was towed to the dealer where it was given the same diagnosis as the independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

Mileage: 150,000

MY DAUGHTER WAS DRIVE TO COLLEGE AND STOPPED FOR GAS. SHE CALLED ME SAYING THE POWER STEERING ASSIST FAILURE. BUT SHE HAD NOT LOST POWER STEERING. SHE CALLED ME A FEW HOURS LATER SAYING SHE COULD NOT TURN HER STEERING WHEEL TO GET TURNED AROUND TO LEAVE THE SCHOOL. I CAME TO ASSIST HER AND SURE ENOUGH THE STEERING WAS VERY HARD TO TURN, THE POWER STEERING ASSIST WAS BLINK ON THE DASH AND THE ENGINE LIGHT WAS ON. I FINALLY GOT THE CAR TURNED AROUND AND STARTED BACK TO OUR MECHANIAC. SHE FOLLOWED BEHIND. I FOUND THE SLOWER I WOULD GO THE HARDER IT BECAME TO STEER. I DID A SOLID 50-55 MPH ALL THE WAY THERE BUT COULD FEEL THE TIGHTNESS IN THE STEERING WHEEL. WE MADE IT TO THE GARAGE. THE MECHANIC CALLED THE NEXT DAY AND SAID HE COULDN'T GET IT TO START AND WE NEEDED TO TAKE TO A FORD DEALERSHIP TO HAVE THE CAR SCANNED. WE CALLED THE FORD DEALERSHIP, THEY SAID THEY COULDN'T GET TO IT FOR ANOTHER 2-3 WEEKS AND REFERRED US TO A COMPANY IN A 4-5 HOUR AWAY TO GET A USED PART AND COME TO US TO FIX. WE RESEARCHED IF THERE WERE ANY RECALLS AND FOUND 14S05. SINCE WE ARE THE SECOND OWNER OF THE CAR AND NEVER WERE NOTIFIED OF A RECALL OR WERE TOLD ABOUT A CURRENT RECALL AT THE TIME OF PURCHASE, WE STARTED TO SEARCH IF THE RECALL HAD BEEN FIXED BY THE FIRST OWNER (OUT OF POCKET) OR THROUGH THE RECALL. PLEASE ANY INFORMATION AND/OR GUIDANCE WOULD BE APPRECIATED.

The contact owns a 2008 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the message "Power Steering Assist Fault," message displayed; after which, the driver became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Driving and lost power steering. Replaced torque sensor within the steering column, but power steering is still a no go.

The power steering while driving goes out and trys locking

The contact called on behalf of his girlfriend who owns a 2008 Ford Escape. The contact stated that after starting the vehicle, the steering wheel was firm and difficult to maneuver. After coming to a stop, the failure progressed, and the steering wheel became extremely firm. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a steering sensor rotation failure. The vehicle was not repaired. The contact stated that the failure recently occurred and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not diagnosed or repaired after the recent failure. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 161,432.

Mileage: 161,432

The torque sensor in my steering wheel is malfunctioning. My steering wheel vibrates and shakes while I’m driving and while I’m sitting in park. There was a recall for this exact issue for 2008-2012 ford escapes, yet this website says my car does not have any recalls…I have videos of my steering wheel shaking.

Power steering was lost randomly during driving. Before completely going out the steering wheel starting vibrating uncontrollably. Later, the Loss of Electric Power Steering Assist message appeared on dash memo.

The contact owns a 2008 Ford Escape. The contact stated while making a turn from a complete stop, the vehicle lost power steering functionality and the steering wheel was significantly difficult to turn. The message "Power Steering Assist Fault" was displayed. An independent mechanic diagnosed the vehicle and determined that the power steering had malfunctioned. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2008 Ford Escape. The contact stated that upon starting the vehicle, the "Steering Assist Fault Service Required" message was displayed on the instrument panel and the power steering assist failed to operate as needed. Due to the failure, the contact used excessive force to steer the vehicle to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which was linked to the failure. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 220,000.

Mileage: 220,000

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 65 MPH, the power steering malfunctioned causing the steering wheel to become extremely difficult to turn in either direction. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 176,000.

Mileage: 176,000

I’ve bought this 08 escape from a mechanic shop out right as is… had to problems with it at all until a couple of months my steering wheel started to shake, then it got worse to the point where I had to put a firm grip on the wheel, looked it up and did some research on it apparently there was a recall on this a while back due because of the power steering motor,

The contact owns a 2008 Ford Escape. The contact stated while attempting to reverse out of a parking space at slow speeds, the contact became aware that the electric power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the power steering control module. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 14V284000 (Steering), and the VIN was included but had already been repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 60 MPH, the steering wheel became difficult to maneuver. The power steering warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The contact stated related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 191,625.

Mileage: 191,625

Steering stops and starts working randomly making it hard to turn corners and into gas stations

The contact owns a 2008 Ford Escape. The contact stated that while driving out of a parking space, the vehicle experienced a sudden loss of electric power steering assist. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.

Mileage: 100,000

My girlfriend was driving around 40mph, when the power steering started going out. She continued to drive since she was already close to her place of employment. We had a family mechanic look at the vehicle and he stated that it was the electric power steering that had went out. There were no warning lights except for a yellow tool symbol which had already been on the dash for a while.

Wheel hubs. Yes High. Yes. No, light came on after

Warning light for “power steering assist fault” came on last night and this morning the steering is hard to control when turning.

WHILE DRIVING THE VEHICLE THE POWER STEERING, TORQUE SUSPENSION STOPPED WORKING AND THE VEHICLE WENT INTO MANUAL MODE, MAKING THE VEHICLE UNSAFE AND UNDRIVABLE AND UNCONTROLABLE FOR ADULT SENIOR WOMAN THAT WAS DRIVING IT.

Mileage: 136,000

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist and the “Service Vehicle” warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact the torque sensor needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA Hotline. The failure mileage was approximately 200,000.

Mileage: 200,000

The contact owns a 2008 Ford Escape. The contact stated while driving 55 MPH, the yellow wrench warning light illuminated, and the steering wheel became difficult to turn. The contact continued driving to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure and the contact was made aware that NHTSA Campaign Number: 14V284000 (Steering) recall repair was completed on the day she purchased the vehicle. The failure mileage was unknown.

Mileage: 55

While driving my 2008 Escape the other day the power steering went out while driving down the the highway. The power steering assist fail light came on after I parked and shut my car off and turned it back on. After doing some research I found the recall 14S05, however when looking my VIN up, it shows no active recall. But the incident matches exactly what I have read from 100's of other owners. It would be available for inspection, I have not taken it into a Ford dealership yet. When I called the local one, they told me they couldn't help, as it didn't show up having active recall. The incident occurred 3/25/23 and I have since parked the vehicle until I can figure out what I am going to do with it.

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 40 MPH and making a right turn, the vehicle lost power steering functionality and the steering wheel became very firm. The contact stated no warning light was illuminated. The contact drove the vehicle to her residence and turned the vehicle off and on. The power steering functionality did not return. The vehicle was driven to an independent mechanic where it was diagnosed and determined that the electric power steering assist had failed and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 143,000.

Mileage: 143,000

Power steering went out and the steering wheel is very hard to turn. Yes the vehicle is available for inspection upon request. While driving my steering wheel became hard to turn so I almost got into an accident. I have taken the car to a service dealer and they stated that the power steering column needed to be replaced codes that they got were b2277 and b2278. A warning came across the dashboard saying "power steering assist fault".

While driving in a city at about 30mph, my power steering froze and I could not easily make a turn. As a result, I had to stop on the side of the road and inspect what went on. A 'wrench' and a warning control light came on stating 'power steering assist failure'. I was able to drive slowly to my mechanic, with a very limited steering, to diagnose the issue. The error code that appeared on the diagnostic interface was B2278 - Steering Shaft Torque Sensor Malfunction. I was very lucky to drive on a slow road because driving it on a freeway could have been disastrous, maybe fatal in a worst case for myself and others on a freeway. There were no prior signs to the failure. I loved driving the car because it was very reliable. I drive my kids to and from school in this car. I contacted the manufacturer and a few dealerships about this. It turns out that there was a safety recall for 2008 - 2011 Ford Escape and Mercury Mariner vehicles (14S05). However, my car, for some reason, was never on a recall list. My car's power steering torque sensor failure clearly satisfies the safety recall requirements. Is there a way that I could take this back to a FORD dealership and get it fixed under the safety recall? I am currently residing and driving this car in Poland.

The contact's niece owns a 2008 Ford Escape. The contact stated that while stopped, the steering wheel started shaking. The vehicle was taken to the dealer to be diagnosed. The mechanic retrieved code: B2278 (Steering Shaft Torque Sensor Malfunction). The vehicle was repaired. The contact related the failure to TSB: (Power Steering). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 169,000.

Mileage: 169,000

The contact owns a 2008 Ford Escape. The contact stated that while her father was driving approximately 45 MPH, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact had driven the vehicle, with no power steering, to an independent mechanic who diagnosed the vehicle and determined that the Electric Power Steering (EPS) assist had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact and the independent mechanic researched online and determined that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 189,000.

Mileage: 189,000

On Tuesday a light came on that said “power steering assist fault” but it was still driving fine. Then the next morning when I was pull out of the parking spot I could barely turn the wheel. It was super hard to turn. I could hardly get back into the parking spot, it was super hard just to steer it back to the parking spot. If I would’ve been driving it would have definitely caused an accident. I had the car towed to a dealership, I was told that it was probably the power sterling pump but there is a recall on this car for that and my car (vin number) is not listed. But it’s the same problem. Maybe my vin number was miase? Please help.

STEERING WHEEL TURNS AUTOMATICLLY TO THE RIGHT WHEN STARING VEHICLE. I TOOK THE VEHICLE TO HORNE FORD OF NOGALES THEY FOLLOWED SERVICE PROCEDURE AS PER WORKSHOP MANUAL FOUND AND DETERMINED ELECTRIC STEERING COLUMN (FAILED) THEY RECOMMENDED REPAIRS: ELECTRIC STEERING COLUMN ASSEMBLY. I HAVE A REPAIR ESTIMATE A COST OF 2,827.00

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the power steering assist fault message displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

Mileage: 118,000

The contact's husband owns a 2008 Ford Escape. The contact stated that while starting the vehicle, the vehicle lost motive power and the power steering assist warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the NHTSA Hotline. The failure mileage was approximately 207,000.

Mileage: 207,000

Having issues with periodic loss of power steering while driving .making it very difficult to drive. Also I'm having an issue with the battery continuing to die ..when the vehicle is off even.i park it n the evening and Over night it goes dead.

The contact owns a 2008 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the steering fault message displayed before the steering wheel became difficult to turn in either direction, making the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the steering column bolts were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 128,000.

Mileage: 128,000

The contact's mother-in-law owns a 2008 Ford Escape. The contact stated that while the vehicle was being serviced by an independent mechanic, the power steering assists failed as the power assist fault warning light appeared on the instrument panel. The mechanic informed the contact of NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The dealer and the manufacturer were notified of the failure. The contact was given a case number by the manufacturer. The vehicle was not repaired. The failure mileage was approximately 72,000.

Mileage: 72,000

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed with torque sensor failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was unknown. The contact took the vehicle for repair in July/August of 2022. The repair was completed at no cost to the contact due to the open recall and was told that if the issue were to persist, the cost would be covered under warranty. However, that repair did not last and the power steering would still go out intermittently. The contact was told by the dealer that the issue essentially needed to be constant rather than only intermittent in order to get the proper codes to then repair the vehicle. The torque sensor still needs to be repaired.

The power steering torque sensor failed while driving today. As a result the vehicle lost all power steering and became difficult to steer and posed a serious risk to my safety while driving a distance over an hour from home on back country roads in Kentucky which were winding and made making curves and staying on the road very difficult to manage. There was no warning, no engine check light to come on. About 5 minutes before the power steering failed to function, the steering wheel began to have a very slight movement while at a stop light. This was not a sufficient warning to give me enough time to determine that my vehicle was about to become unsafe and there was no noise coming from the car or affected components. As a result of the malfunction/ equipment failure, I had to make wide turns that made the vehicle leave the roadway slightly at times with the tires going off the side of the road before the wide turn was completed. Steering became very difficult and the vehicle did not respond to my steering attempts. I could not make sharp turns and had a long distance to suffer through the hazard this caused. When I finally arrived home I had to drive through my yard to park because I could not get the vehicle to turn sharp enough to make it into the driveway. While driving there wasn't any shake or noticeable issue with the steering wheel itself other than the loss of power steering that felt as if the entire steering column was locked up. I have contacted the nearest Ford dealership to inquire about getting the recall repair completed tomorrow. I will have it inspected at that time. As of now, the failed component is available for inspection upon request. I am sure the problem will be reproduced as it has not regained steering function hours later and is in need of repair. I never received any notice prior to the equipment failure that there in fact was a safety recall on my vehicle. I would like to know how I was missed on being notified.

Electric power steering system not working causing the vehicle to default to manual steering which makes the vehicle extremely hard to drive. My safety is at risk because I do not have sufficient control of the steering of the vehicle. The car has been inspected by the dealership. There were no signs or lamps prior to the problem starting.

The contact owns a 2008 Ford Escape. The contact stated while driving 45-50 MPH, the power steering assist failed temporarily. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly while driving. The contact stated that the vehicle was not drivable. The message "Power Steering Assist Failure" was displayed. An unknown dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Mileage: 160,000

The seatbelt shoulder strap will lock and will not unlock unless you release the buckle. We came out one morning and had no power steering it is equipped with electronic power assist The dealer said that there were no recalls for this particular condition. I found out from a shop that I used to work for that there were. My wife cannot drive the vehicle in this condition via surgurey. Thanks for listenig.

The contact owns a 2008 Ford Edge. The contact stated that while driving at an undisclosed speed, the steering wheel locked up and became difficult to turn. After restarting the vehicle, the steering operated as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure and referred her to another dealer. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 100,054.

Mileage: 100,054

The contact owns a 2008 Ford Escape. The contact stated while driving 25 MPH and coming to a complete stop, the steering wheel jerked and turned independently towards the left, almost causing the contact to lose control of the vehicle. There was no warning light illuminated. The contact stated that she steered the steering wheel all the way to the right and then steered back to the center. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the steering shaft torque sensor kit and steering angle sensor calibration had failed and needed to be replaced. The independent mechanic informed the contact that the failure was associated with NHTSA Campaign Number: 14V284000 (Steering) and referred to the dealer for assistance. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 225,000.

Mileage: 225,000

The contact owns a 2008 Ford Escape. The contact stated while driving 60 MPH, the steering wheel locked inadvertently and became significantly difficult to steer. A message indicating a power steering assist failure was displayed. The contact stated while attempting to veer to the side of the road, he lost control of the steering wheel and the vehicle struck a road construction barrier. The hood of the vehicle flew open and struck the windshield. The contact did not sustain an injury. The vehicle was towed to the residence. The contact stated that he was informed by the local Pep Boys that his vehicle had an electric power steering; therefore, he could not add power steering fluid. The dealer was notified of the failure and informed the contact that the failure was associated with NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 144,000.

Mileage: 144,000

Similar to the steering issues that others are experiencing, my Escape is pulling significantly to the right. I have had the suspension practically rebuilt, new tires put on and everything re-aligned, and the vehicle continues to pull to the right significantly. The mechanic checked with a local dealership who recognized that there are steering recalls with this make and model year, however my VIN does not appear to be included in the recall. This is a very dangerous situation, because if a situation arose to where I had to correct my steering wheel to the right to avoid a collision or animal, I would likely easily lose control. There are no warning messages on my dash associated with this.

I bought it 2 months ago it's happened to me three or four times now when I'm driving all of a sudden the power steering goes out and there's no power steering at all .I found out by turning it off and turning it back on it works the power steering but it's very dangerous all of a sudden it goes out. It's called the steering modular unit sensor. There's no warning or nothing it's loses all power steering. There was a recall on it when I first bought it I checked it out but now it's not there I don't know what happened to it. The car is available for inspection. I have not had it expected. I did have an appointment to get it looked at at the dealership but I canceled the appointment due to very hot temperatures that day. I wrote it down on a piece of paper what the recall said at that time and it said it was the steering modulator sensor something like that. If I can find it I will upload the paper.

The contact owns a 2008 Ford Escape. The contact stated that while a friend was operating the vehicle, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised that the VIN was not included in the NHTSA Campaign 14V284000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 145,000.

Mileage: 145,000

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the steering wheel was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ignition module switch needed to be replaced. The contact was informed that parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was not contacted. The approximate failure mileage was 126,000.

Mileage: 126,000

The power steering assist failed when I was driving home about 2 months ago. I cannot afford repair to the Power steering assist. The warning light came on as it failed. It put myself and the person with me at risk, as we were on a major highway. The Ford recall number as of 2014 is 14S05. My mechanic said it is most likely the Power Steering Assist motor.

The contact owns a 2008 Ford Escape. The contact stated while starting the vehicle, the vehicle was without power steering assist functionality. The contact stated no warning light was illuminated. The power steering failure persisted. The vehicle was towed to a dealer. The dealer diagnosed the failure and determined that the steering column needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was unknown.

The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the power steering malfunctioned causing the steering wheel to vibrate and become very difficult to turn in either direction. The vehicle was taken to an independent mechanic who replaced the torque sensor but the vehicle would erroneously steer to the right. The vehicle was taken to the local dealer who diagnosed that the entire steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA campaign number 14V284000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 78,000.

Mileage: 78,000

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 45 MPH, he felt the steering wheel jerk to the left and while attempting to correct failure, the vehicle lost power steering functionality. The contact observed that the "power steering assist fault" warning light was illuminated. The contact pulled over safely and turned off the vehicle and upon restarting the vehicle the power steering was still not functioning as needed. The contact called an independent mechanic who went out to where the vehicle was parked and performed a temporary fix. The mechanic advised that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The contact had not taken the vehicle to a dealer to be repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 152,000.

Mileage: 152,000

CAR RAN OUT OF GAS AND WAS PROMPTED TO SAFELY STOP CAR I DID, THEN PUT CAR IN NEUTRAL AND WAS ASSISTED IN PUSHING OFF TO NEAREST PARK N RIDE LOT. WAS ABLE TO GET GAS INTO CAR AND WHEN I WENT TO DRIVE IT A PROMPT CAME UP STATING POWER ASSIST FAULT. LOOKED ONLINE HOW TO FIX AND TRIED ONLINE INSTRUCTIONS BUT TO NO AVAIL, PROMPT IS STILL ON DASHBOARD. HAS NOT BEEN DIAGNOSED BY MECHANIC YES CAN BE INSPECTED UPON REQUEST SAFETY WAS OK AS I TURNED HAZARD LIGHTS ON, NO PREVIOUS WARNING SIGN OR MESSAGES PRIOR TO THIS HAPPENING. MILEAGE ON CAR WHEN IT HAPPENED 271,071

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 25 MPH, the power steering fault warning light illuminated on the instrument panel. The contact lost power steering; however, safely drove to the local mechanic. The mechanic diagnosed the failure to the torque sensor. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering). The approximate failure mileage was 125,000.

Mileage: 125,000

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer and repaired under NHTSA Campaign number: 14V284000 (Steering) in 2014. The failure recurred in 2019 and was repaired by the owner however, the failure recurred. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 94,000.

Mileage: 94,000

I was driving on a dirt driveway to visit husband at work, I went to park in grass to avoid getting stuck in mud. Then it started getting difficult to turn my car. I ignored it at first and shut my car off. When I left my destination it was difficult to turn my wheel to back out of the driveway. Started to drive home, could not turn wheel to turn into home driveway. I pulled over on the side of the road, made a y-turn to go back to dirt driveway to had husband check out car. Fluids are full, car sounds fine, belt is fine, no other worries when checked out. We are assuming it’s steering pump from non-mechanics. No safety or injuries. No mechanics available at time to check out car, we live on a rural island with limited resources, will be getting checked out ASAP. No insurance claims No warning lights

I was driving my car in a 3 hour trip. I noticed the power steering was going out. My steering wheel was stiff when turning at. It was coming in and out then it stopped. The following day we started our 3 hours trip back but my power steering was not working. The steering wheel again did not want to move and was stiff at the turn. This could of killed me and my passenger plus our dogs. If I lost power steering while driving on the highest back home could of cost a accident and lives. I had no warning light or a audio warning. The car was running fine before this happened and was not failing on me. The Escape is currently being fixed by a independent service center for the torque sensor. I hoping my power steering will work after.

The contact owns a 2008 Ford Escape. The contact stated that while driving 60 MPH, the vehicle lost power steering functionality and it became difficult to maneuver the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 25 MPH, the steering wheel lost power steering inadvertently. The contact veered to the side of the road, turned off and restarted the vehicle; however, the steering wheel did not regain power steering functionality. The power train warning light illuminated. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had already been repaired for the same failure under an unknown recall six years ago. The failure mileage was approximately 185,000.

Mileage: 185,000

The contact owns a 2008 Ford Escape. The contact stated that upon starting the vehicle, the power steering failed to operate. There were no warning lights illuminated. The contact stated that she used her physical force to steer the vehicle while driving at various speeds. The dealer and the manufacturer were notified of the failure and informed the contact that her VIN was not included in NHTSA Campaign Number: 14V284000 (STEERING). The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,000.

Mileage: 15,000

Steering shaft torque sensor failed which is part of vehicle recall through Ford on Escape Models . Upon conversation with ford they said recall was used by previous owner. If same part fails again should it not still be part of recall under safety guidelines loosing power steering while driving ? Thankfully no accident and able to pull off highway safely

Power steering failure and shaking while idling in park. Went out fully while pulling out of parking lot. whole vehicle inspected by dealership before purchasing. No warning lamps. Felt like had a bad tire while driving down the road and steering wheel started shaking in park 24 hours prior to it failing.

On January 22, 2022, I was driving my 2008 Ford Escape from Everett, WA to Puyallup, WA. A few miles from my destination, the wrench indicator came on at the same time my steering wheel jerked from my hands for a second, then went back to normal driving and the wrench indicator turned off. Several more miles passed and I arrived at my destination, but as I was backing up to park, the wrench indicator came back on and I had complete loss of steering. Later that afternoon, I started my car again and the wrench indicator was still on and I had still had complete loss of steering. I had to have my car towed to my mechanic. After diagnostics, they confirmed there was an issue with the steering torque sensor, but that they would have to refer me to a Ford Dealership for further diagnostics. My car was then towed to the Ford Dealership. I was told the torque sensor was faulty and I had two options. I could replace the steering torque sensor or replace the entire steering column. But as steering columns are on back order with no ETA of when they will be back in stock, the sensor was my only option to have an operable vehicle. The dealership replaced the sensor and recalibrated the system on Feb 15, 2022. I picked up my car on Feb 18, 2022 and drove it home with no issues. A couple hours later I drove to a FedEx and the wrench indicator started coming on and off, accompanied by my wheel jerking slightly, and loss of steering. Vehicle was returned to Ford Dealership on 2/21/22 for further diagnostics of why the new sensor was also failing immediately.

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 40 MPH, the steering wheel started shaking and it was slightly difficult to steer the vehicle. The contact stated that she then went to a local auto store to have power steering fluid added to the reservoir however, she was informed that the vehicle was equipped with an electronic power steering. The following day after starting the vehicle, the vehicle lost power steering assist functionality and was difficult to steer. The contact referenced NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 150,000.

Mileage: 150,000

My 2008 Ford Escape XLT electrical power steering will stop working while driving the vehicle. It is available for an inspection at anytime. The safety issue is the car is next to impossible to steer once it stops working. My wife just missed running into a power pole while driving in a roundabout when it stopped working while she was driving it. It has happened more then this one time. If it happens at low speed it’s even harder to steer. I called a recall number to see if it was in a recall but was told it was not in a recall due to where it was manufactured. I have not taken the Escape to a Ford dealer yet because of what I was told about the recall. However since that time I found out my Escape was manufactured at the plant where the recall is for. There has not ever been a warning light that comes up on the dash before it stops working, it just stops working. It has the same symptoms that are given in the recall.

The contact owns a 2008 Ford Escape. The contact stated that while her son was driving approximately 35 MPH, the steering wheel seized and would not turn in either direction. The driver turned off and restarted the vehicle; however, the steering wheel functionality returned but the power steering assist was inoperable. The driver was unaware of any warning lights being illuminated. The contact's husband arrived on the scene and drove the vehicle back to the residence. The vehicle remained in the driveway and had not been taken to be diagnosed or repaired. The contact had spoken to independent mechanics who had not diagnosed the vehicle but verbally stated that there were recalls for similar years, makes, and models. The contact called the manufacturer and was informed that there were no open recalls on the vehicle. The failure mileage was approximately 190,000.

Mileage: 190,000

STEERING WHEEL STARTING CLICKING AND MOVING ON ITS OWN, A FEW DAYS LATER A POWER STERRING ASSIST FAULT ERROR MESSAGE CAME ON AND THE SAME DAY THE POWER STEERING WENT COMPLETELY OUT.

The contact owns a 2008 Ford Escape. The contact stated while driving approximately 60 MPH, the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to an independent mechanic who diagnosed that the steering torque sensor was faulty and needed to be replaced however, the part was on back order. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 14V284000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2008 Ford Escape. The contact stated while his wife was driving approximately 50 MPH, the power steering assist warning light illuminated, and remained illuminated. The driver continued driving the vehicle in manual steering mode until arriving at his destination. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,832.

Mileage: 112,832

The contact owns a 2008 Ford Escape. The contact stated while driving 25-35 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the steering torque sensor was not detecting the driver's steering input and that the power steering assists needed to be replaced. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The dealer and the manufacturer were notified of the failure and advised the contact that the vehicle could not be repaired under the recall because the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

While I was driving my car my power steering stopped working.I took it to my service garage and he did some kind of a rebate on it.But he also said he dosen"the no how long it will work.

While I was driving is when I notice the diffrence.And when I was stopped I couldn'do even turn the steering wheel..

I have a 2008 Ford Escape. I was driving with my 7 year old and 4 year old and my power steering out, out of nowhere and went into manual steering. Without me being aware of that I went to turn and my car would not turn, I almost wrecked (because I could not turn the wheel) into the person at the stop light while my kids were in the car. Thankfully I hit my breaks and did not but it was a very scary moment for myself and my kids. I had my car towed to my mechanic who then told me the torque sensor went out. He looked online and it said there was a recall on the exact problem I am having for the exact model I have. I called Ford and one person told me that the software was cleared. I talked to another guy from a different ford who then told me that my car doesn’t and has never had a recall done and it doesn’t qualify. So I am frustrated trying to get this recall done that I’m getting misinformation on from multiple different people at ford. I can not drive my car because the steering is a safety hazard one and two I am not strong enough to turn the wheel if I wanted to. I need to get my children to and from school and myself to and from work and can’t because of this problem. I don’t understand how one person can tell me I had a recall done and the other tell me I did not and can’t. I’m having a hard time believing that I don’t have a recall on this problem when I have the exact problem and my car is a 2008 escape and the recall they have is for a ford escape models 2008-2011 for the torque sensor and software. I am a single mother who doesn’t have the extra money to have this problem fixed especially when there is a recall on my exact problem but no one at ford is being kind enough to help and they are all giving me different information. At this point I don’t know what to do because they are leaving me confused and with no options. I just want this safety hazard fixed as soon as possible.

The contact owns a 2008 Ford Escape. The contact stated that while starting the vehicle, the "Power Steering Assist Fault" warning message was displayed. The steering wheel was difficult to maneuver. The vehicle was towed to an independent mechanic. The mechanic reset the computer code B2278 (Power Steering Shaft Torque Sensor) and performed steering angle torque sensor calibration; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was 124,510.

Mileage: 124,510

Vehicle lost electric steering assistance system while driving causing a crash in a street curve. This system problem is now intermittent. The Ford dealer told there is nothing they can do if I don't pay for the repair. I think this is a secury issue and Ford is responsible for it.

Power steering assist fault is being displayed on the screen. My vehicle is hard to turn when slowing down.

Electric power steering intermittently has a failure while driving. Vehicle gets very hard to steer.

The contact owns a 2008 Ford Escape. The contact stated that while reversing out of her driveway, the power steering assist failed without warning. The contact called an independent mechanic to her home who informed her that there had been a recall placed on similar vehicles for the power steering, which he linked to the failure. The manufacturer was then notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer then referred the contact to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2008 Ford Escape. The contact stated that while driving at 35 mph, the power steering failed while the contact was making a left turn. The failure caused the contact to crash into a parked vehicle. The air bags were deployed upon impact. The contact sustained injuries to her neck, back, left hand, and ringing noises were heard in her ears. However, no medical attention was received. No police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. Prior to the failure, the steering rack and pinion and lower steering coupler shaft were replaced by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

Mileage: 144,000

The contact owns a 2008 Ford Escape. The contact stated that while driving 20 MPH, the power steering assist fault warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle to continue driving. The contact called the dealer where she was informed that her vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2008 Ford Escape. The contact stated while driving at 5 mph or a slower speed, the steering wheel pulled to the left. The contact would turn the steering wheel with force to steer the vehicle. The contact stated that an unknown warning light illuminated on the instrument panel and a sound was heard when the failure occurred. The contact was able to drive the vehicle to a safe location. The vehicle was towed to a mechanic for a diagnostic test to be performed. The vehicle was not repaired. The manufacturer advised that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The approximate failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2008 Ford Escape. The contact stated while driving 55 MPH and attempting to make a right turn, the steering wheel inadvertently lost power. The Power Steering Assistant Fault message was illuminated on the instrument panel. The contact stated she was able to pull to a nearby gas station and she turned off the vehicle. The contact stated when she restarted the vehicle, the steering wheel was significantly more difficult to maneuver. The contact stated she was able to forcefully maneuver the steering wheel and drove to her residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and informed the contact that she would be responsible for the cost of the repair since the vehicle was out of warranty. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 179,643.

Mileage: 179,643

Hello, While I was driving on the highway suddenly my steering became very stiff and it required much more effort to to turn the steering wheel. This was a very scary and dangerous situation in which could have led to a potential accident. There were no warning lights prior to this issue. I did some initial investigation and found out that there was a big recall for Ford Escapes for this same issue. (Issue with the torque sensor within the steering column, which may result in the loss of electric power steering assist). I called Ford and they informed me that my car had already been recalled and that they had already fixed it and that I would have to fix it at my own cost. It obviously wasn't fixed 100% and now I am being forced to pay the cost even though it is obviously the same issue that the vehicle had originally been recalled for.

Hard to steer the vehicle.

The loss of power steering that was reported as being fixed with Ford Recall # 14S05 is still happening and Ford is not covering the cost of fixing it again.

The loss of power steering that was reported as being fixed with Ford Recall # 14S05 is still happening and Ford is not covering the cost of fixing it again.

I STARTED MY VEHICLE AND I GOT A WARNING BEEP SAW THE DISPLAY SAYING POWER STEERING ASSIST FAULT. MY STEERING WHEEL WAS VIBRATING AND A LOUD MOTOR TYPE NOISE WAS SOUNDING. I WOULD DRIVE AND I COULD FEEL THE STEERING WHEEL SHIMMY WHILE DRIVING. THE NEXT DAY I STARTED MY CAR AND DISPLAY SHOWED RIGHT AWAY THE POWER STEERING ASSIST DEFAULT. AND I HAD NO POWER STEERING FROM THEN ON. OTHER 2008S HAD RECALLS FOR POWER STEERING BUT MY VIN WAS NOT ON THE LIST FOR RECALLS

Mileage: 132,500

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE POWER STEERING NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 116,710.*DT

Mileage: 116,710

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE AT A STANDSTILL, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRIC STEERING COLUMN AND STEERING PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.

Mileage: 157,000

ELECTRONIC POWER ASSISTED STEERING FAILED IN THE EXACT SAME WAY THAT IT FAILED IN THE PREVIOUS RECALL THAT ONLY INCLUDED A LIMITED NUMBER OF FORD ESCAPES, OF WHICH MINE WAS NOT INCLUDED. NO WARNING LIGHT CAME ON, IT JUST STOPPED WORKING COMPLETELY AND CAUSED A MINOR ACCIDENT. IN DOING RESEARCH I FOUND AN ACTIVE RECALL FOR THIS ISSUE ON MY MODEL CAR PRODUCED IN THE SAME PLANT AS RECALL BUT MY VIN WAS NOT INCLUDED SO DEALER IS REFUSING TO FIX ISSUE. IN DOING MORE RESEARCH THIS SEEMS TO BE A VERY COMMON AND VERY DANGEROUS ISSUE THAT MOST EVERYONE WITH THIS MODEL CAR HAS HAD AT SOME POINT OR ANOTHER. THE NTSB NEEDS TO STEP IN AND REQUIRE FORD TO RECALL ALL OF THE 2008 FORD ESCAPES FOR REPLACEMENT OF THE STEERING COLUMN.

Mileage: 130,000

ELECTRIC STEERING SHAKES WITH SLIGHT PRESSURE TURNING EITHER WAY. THIS HAPPENED ON A CITY STREET, AS I WAS SLOWING DOWN.

Mileage: 100,000

THE STEERING WHEEL TENDS TO LOCK WHILE DRIVING THE VEHICLE. IT DOES NOT MATTER THE SPEED BEING DRIVEN. THE ONLY WAY TO UNLOCK IT IS TO ATTEMPT TO PULL OVER TURN THE IGNITION OFF AND START IT AGAIN. BUT THIS IS AN ONGOING ISSUE. I'M AFRAID TO DRIVE ON THE HIGHWAY. THIS CAN VERY WELL CAUSE AN ACCIDENT.

Mileage: 125,000

RED BATTERY LIGHT CAME ON. ALL ACCESSORIES WENT OFF AND THE CAR WOULDN'T START AGAIN. I JUST REPLACED MY 12V BATTERY THE NIGHT BEFORE. THE CAR HAD BEEN DRIVEN 2 MILES, AT MOST. THE BRAND NEW BATTERY HAD BEEN IN THE CAR LESS THAN 24 HOURS. I HAD NO STEERING CAPABILITY AS MY STEERING WHEEL LOCKED UP. I COULDN'T SHIFT. THE BRAKE PEDAL PUSHED MY FOOT BACK LIKE IT WAS "PUMPING" MY FOOT. PUT ANOTHER FULLY CHARGED BATTERY INTO MY CAR AND STARTED RIGHT UP. DROVE HOME AND AS I WAS PULLING INTO DRIVEWAY EXACT SAME THING HAPPENED. BOTH BATTERIES WERE DRAINED COMPLETELY DRY OF ANY VOLTAGE. ABS LIGHT ON ALL THE TIME. CHECK BRAKE SYSTEM/REGEN BRAKE DISABLED ON DRIVE INFO.

Mileage: 88,611

RECEIVED A POWER STEETING ASSIST FAULT ON MY VEHICLE WHEN TURNING IT ON IN A PARKING LOT. I WAS UNABLE TO STEER THE VEHICLE UNLESS I GAVE IT BRUT FORCE. WHEN CALLING FORD, THEY SAID THAT RECALL 14S05 WAS PERFORMED ON MY VEHICLE IN 2014 WHICH WAS SUPPOSE TO FIX THIS ISSUE WITH SOME SOFTWARE UPDATE. THERE ARE MANY COMPLAINTS THAT THIS SOFTWARE UPDATE DID NOTHING TO FIX THE ISSUE AND MANY TIMES, CAUSED STEERING FAILURE AFTER THE SOFTWARE UPDATE. FORD IS LEAVING MANY PEOPLE OUT IN THE COLD MAKING THEM PAY FOR THEIR DEFECT AND FOUND A WAY TO "PRETEND" TO FIX THE ISSUE WHEN THEY SHOULD HAVE REPLACED THE ENTIRE STEERING COLUMN TO BEGIN WITH, NOT A SOFTWARE FIX. THIS FAILURE SHOULD BE FIXED BY FORD, ESPECIALLY IF THE SOFTWARE FIX WAS NOT THE CORRECT SOLUTION.

Mileage: 216,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK WITH THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE STEERING WHEEL THEN CEASED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO KEARNY MESA FORD (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111) WHERE IT WAS DIAGNOSED WITH AN ELECTRIC POWER STEERING ASSIST FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

THE STEERING WHEEL STARTED VIBRATING AND EVENTUALLY THE STEERING STARTED SHAKING AND IT LOST ALL POWER TO STEER. I HAVE BEEN TOLD THIS HAS BEEN A COMMON ISSUE WITH THIS MODEL AND YEAR ESCAPE. IT APPEARS TO BE THE PROBLEM WITH THE RACK AND PINION SYSTEM.

Mileage: 197,000

POWER STEERING WENT OUT WHILE DRIVING. NEARLY IMPOSSIBLE TO DRIVE THE SHORT DISTANCE HOME. WAS LEAVING A GROCERY STORE ONTO THE STREET

Mileage: 113,000

MY POWER STEERING WENT OUT. I WAS LUCKY NOT TO HAVE AN ACCIDENT. I HAVE BEEN TOLD THERE HAVE BEEN RECALLS ON THE TORQUE SENSER IN THE STEERING COLUMN, ON THE FORD ESCAPES. THE MECHANIC WAS ABLE TO RESET IT. I DRIVE IN FEAR OF IT HAPPENING AGAIN. HE SAID IT WOULD LIKELY HAPPEN AGAIN. MY VIN DOES NOT SHOW ON THE RECALL.

Mileage: 90,000

THE STEERING WHEEL OF THE CAR IS EXTREMELY HARD TO TURN. NOT SAFE TO DRIVE.

MY ELECTRIC POWER STEERING SYSTEM WENT OUT COMPLETELY LEAVING THE VEHICLE IN MANUAL MODE. THIS WAS NOT 1 OF THE ORIGINAL FORD RECALLS BUT YET WAS MADE IN THE SAME PLANT AS ALL THE OTHER RECALL.

Mileage: 152,000

THE STEERING WHEEL ROCKS BACK AND FORTH ON ITS OWN AND THE CAR IS EXTREMELY HARD TO TURN.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO MANEUVER THE VEHICLE. THE VEHICLE HAD YET TO BE TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO BE SERVICED OR DIAGNOSED FOR THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Mileage: 200,000

TL* THE CONTACT OWN'S A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL KNOCKING SOUND WHILE MAKING A RIGHT TURN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A FAULTY STEERING BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. *BF

Mileage: 160,000

THE VIN OF MY 2008 FORD ESCAPE IS NOT HAVING ANY RECALLS, YET SOME OF THE 2008 FORD ESCAPE HAS A RECALL FOR THE STEERING ASSIST MODULAR, WHICH MY FORD ESCAPE HAS A FAULTY MODULAR AS MY VIN SAY NO RECALLS, $1000.00 PART AND LABOR IS A VERY HIGH PRICE NEED HELP TO FIX THE STEERING KNOWING WE ARE GOING THROUGH FINANCIAL DIFFICULTIES WITH THE PANDEMIC IT'S VERY HARD TO STEER AND I WAS ABLE TO PULL IN A PARKING SPOT FOR NOW

Mileage: 118,845

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE STEERING WHEEL WOULD INADVERTENTLY MOVE. THE CONTACT STATED THAT THE POWER STEERING AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND UPON STARTING THE NEXT MORNING THE POWER STEERING FAILURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO MOVE. THE VEHICLE WAS TAKEN TO PROGRESSIVE AUTO SALES (69 JEWETT AVE, SWANTON, VT 05488) WHERE THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER WAS DRIVING 30 MPH, WHEN THE STEERING WHEEL CEASED WITHOUT WARNING. THE DRIVER COASTED THE VEHICLE TO THE SHOULDER, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE DRIVER DROVE THE VEHICLE TP HER RESIDENCE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DEALER RICHMOND FORD WEST (10751 W BROAD ST, GLEN ALLEN, VA 23060, (804) 273-9700) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PRIOR TO PURCHASE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Mileage: 84,000

THE STEERING WHEEL SPINS VERY FAST IF YOU LET GO OF THE WHEEL. YOU ARE NOT ABLE TO CONTROL IT ON THE ROAD. THIS OCCURS FORWARDS OR BACKWARDS. IF YOU TRY TO BACK UP, AND TURN THE WHEEL ONE WAY, IT WILL NOT STEER THE CORRECT DIRECTION AND THE STEERING WHEEL SPINS ON IT'S OWN. VERY DANGEROUS. THE REPAIR SHOP HAS REPLACED THE RACK AND PINION AND IT DID NOT FIX THE PROBLEM. THEY ARE UNABLE TO DETERMINE WHAT THE ISSUE IS.

Mileage: 140,000

I HAVE HAD REPLACED STEERING UJOINT.AND NOW NO POWER STEERING IT DONT WORK AND THE GARGAGE CANT EVEN FIGURE IT OUT.RIGHT AFTER REPLACEING IT.

WE WAS DRIVING DOWN THE FREEWAY AND THE POWER STEERING ASSIST FAULT WARNING CAME ON AND LOST ALL POWER STEERING TO THE VEHICLE.

Mileage: 153,241

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE POWER STEERING FAILED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT USED A CODE READER TO DIAGNOSE THE VEHICLE. THE CODE DISPLAYED REFERENCED A DEFECTIVE TORQUE SENSOR MODULATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 193,700.

Mileage: 193,700

POWER STEERING JUST WENT OUT, WAS WORKING JUST FINE THEN JUST ALL OF A SUDDEN QUIT WORKING. DRIVING WENT TO TURN AND ALL OF A SUDDEN IT WAS JUST EXTREMELY HARD TO TURN ALMOST WRECKED. PRIOR TO THIS I WAS DRIVING AND TURNED WENT TO ACCELERATE AND THE CAR WOULDN'T GO I HAD TO PULL OFF THE SIDE OF THE ROAD AND CALL A TOW TRUCK, THE SHOP SAID THE TRANSMISSION WENT OUT. BUT NO ISSUES BEFORE THIS, JUST WENT OUT ALL OF A SUDDEN LIKE THE POWER STEERING NOW.

Mileage: 135,000

VEHICLE WAS TRAVELING AT APP. 50 MPH FROM INTERSTATE ONTO OFF-RAMP. WHILE TURNING, I NOTICED THE WHEEL BECOME VERY HEAVY. I PUT MORE FORCE INTO THE WHEEL, BUT IT WAS IF IT WAS LOCKED. THIS DID NOT FEEL LIKE A MECHANICAL LOCK, SUCH AS WHEN THE VEHICLE IS OFF - THAT GENERALLY HAS QUITE A BIT OF PLAY. I STOOD ON THE KICK PANEL AND PULLED THE STEERING WHEEL WITH ENOUGH FORCE TO DEFORM THE STEERING WHEEL. IT FELT LIKE IT WAS PULLING BACK JUST AS HARD. A SCREECHING/HISSING NOISE THAT SOUNDED SIMILAR TO A POWER STEERING WHINE WAS OBSERVED. A FEW FEET SHORT OF GOING HEAD-ON INTO THE GUARDRAIL, THE WHEEL FINALLY RELEASED, AND THE VEHICLE SPUN OUT. THE STEERING WAS THEN ACTING FINE. ONE MILE LATER, THE STEERING BEGAN TO DIE COMPLETELY. 0.5 MILES LATER, IT BEGAN TO FIGHT AGAIN. I WAS ATTEMPTING TO TURN RIGHT WITH THE DEAD POWER STEERING (BEING ABLE TO BE CONTROLLED WITHOUT MUCH EFFORT). THE WHEEL SUDDENLY FROZE UP AGAIN, THIS TIME THOUGH, I TURNED THE VEHICLE OFF AND BACK ON WHILE IN NEUTRAL. CONTROL OF THE VEHICLE WAS REGAINED, AND THE POWER STEERING SYSTEM WAS DEAD AFTER THE FLARE-UP. THE VEHICLE TRAVELED ANOTHER 2 MILES COMPLETELY DEAD, BUT NOT LOCKED UP. THE VEHICLE WAS PARKED, AND I DON'T FEEL IT IS SAFE TO DRIVE. I CONTACTED FORD OF MURFREESBORO ON 10/26/2020, WHO WAS UNWILLING TO DIAGNOSE THE SAFETY ISSUE WITHOUT ME FIRST PROMISING TO PAY $135 BEFORE TAX. THIS IS NOT A DESIRED FAIL-SAFE OPERATION, AND I BELIEVE IT MAY POSE AN ISSUE WITH SIMILAR YEARS OF THE ESCAPE. I DON'T EXPECT IT TO BE FIXED FOR FREE, BUT FORD NEEDS TO INVESTIGATE THE ESCAPE'S ELECTRIC POWER STEERING TO MAKE SURE THIS WAS A FAILURE SPECIFIC TO THIS VEHICLE.

Mileage: 172,700

THERE IS A RECALL, CAMPAIGN NUMBER 14V284000, FOR THE ELECTRIC POWER STEERING ON FORD ESCAPES MANUFACTURED IN THE KANSAS PLANT, HOWEVER FOR SOME REASON MY CAR IS NOT INCLUDED IN THIS RECALL. I HAVE HAD THE EXACT PROBLEM DESCRIBED IN THE RECALL COMPLAINT.THE STEERING LOCKS UP MAKING RIGHT TURNS AT LOW SPEED AND ALMOST CAUSED ME TO HAVE AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES. I SENT IN A COMPLAINT PREVIOUSLY AND HAVE NOT RECEIVED A RESPONSE. PLEASE HELP ME WITH THIS PROBLEM ASAP. THANK YOU !

Mileage: 104,000

MY WIFE WAS ON THE FREEWAY GOING 60 AND SHE TOOK AN EXIT AND IMMEDIATELY COULDN'T STEER. THE ORANGE WRENCH LIGHT CAME ON BUT SHE COULD STILL DRIVE ANY SPEED IT DIDN'T ENGAGE LIMP MODE .WE CAN STILL DRIVE JUST NOT STEER. THERE IS A RECALL FOR THIS YR FOR THIS TORQUE SENSOR, BUT ITS NOT SHOWING UP FOR OUR VIN #.

Mileage: 121,000

WHILE MY WIFE WAS BEGINNING TO BACK OUT OF THE DRIVEWAY,T HE STEERING LOCKED UP, AND SHE PULLED IT INTO THE GARAGE AND STOPPED AND WAS AFRAID TO DRIVE, BECAUSE YOU CANNOT STEER THE VEHICLE AT ALL.

Mileage: 130,000

THE ELECTRIC ASSISTED POWER STEERING IS LOCKING UP CAUSING A SEVERELY DANGEROUS DRIVING CONDITION. I BELIEVE AFTER HAVING DONE SOME RESEARCH ON THE ISSUE, THIS APPEARS TO BE A PROMINENT ISSUE AND THIS VEHICLE NEED TO BE INCLUDED IN THE FORD / NHTSA RECALL. THIS ISSUE HAPPENED WHILE THE VEHICLE WAS IN MOTION, NORMAL OPERATING TEMPERATURE AND CONDITIONS ON CITY STREETS.

Mileage: 239,710

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO TURN WHILE PULLING INTO A DRIVEWAY AND WHILE REVERSING OUT OF THE DRIVEWAY. THE CONTACT STATED THAT A FAMILY FRIEND DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED AND DTC CODE: B2278 (STEERING SHAFT TORQUE SENSOR) WAS RETRIEVED. THE CONTACT WAS INFORMED THAT THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TOWED TO A SECOND INDEPENDENT MECHANIC AND WAS INFORMED THAT THE SOFTWARE NEEDED TO REPROGRAM THE VEHICLE WAS AVAILABLE AT THE LOCAL FORD DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Mileage: 92,000

I HAVE LOST MY POWER STEERING (ELECTRIC) WHICH MAKES THE VEHICLE DIFFICULT TO OPERATE AT SLOW SPEED

Mileage: 142,000

I'M SCARED TO DRIVE MY CAR. SOMETIMES THE WHEEL LOCKS WHEN I'M DRIVING , ALSO THE WHEEL SHAKES LIKE I'M ON A ROLLERCOASTER . I CAN'T DRIVE OVER 20 MPH BECAUSE THE WHEEL STARTS TO SHAKE EVEN MORE

Mileage: 5

ELECTRIC POWER STEERING WENT OUT. I DID SOME RESEARCH AND THERE WAS A RECALL ON MY CAR. IT WAS BUILT AT THE SAME KANSAS PLANT WHERE THEY WERE RECALLED BUT I CALLED FORD AND LET THEM KNOW AND THEY DENIED ANY RECALL.

Mileage: 190,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE EXITING THE HIGHWAY AT ABOUT 40 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED CAUSING THE STEERING TO BECOME DIFFICULT. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO A DEALER (BOB MOORE FORD 8948 S I- 35 SERVICE RD, OKLAHOMA CITY, OK 73149) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

Mileage: 109,000

FIRST OF ALL THE SINGLE DATE BELOW DOES NOT DOCUMENT THE NUMBER OF TIMES THAT THIS PROBLEM HAS HAPPENED. WHEN I'M MAKING A RIGHT TURN AT LOW SPEED THE STEERING LOCKS UP AND HAS CAUSED ME TO ALMOST HAVE AN ACCIDENT. IF I PULL DOWN HARD ON THE WHEEL IT BREAKS LOOSE AND RETURNS TO NORMAL STEERING. I'VE GONE ON YOUTUBE AND FOUND MANY PEOPLE WITH THE SAME DEFECT AMD AS ME THEY SAY THAT THAT THEY ARE NOT COVERED UNDER THE RECALL THAT IS DOCUMENTED BELOW. MY CAR WAS MANUFACTURED AT THE KANSAS CITY PLANT AS THE OTHER CARS IN THE RECALL. I THINK THAT I SHOULD QUALIFY. PLEASE SEE TO THIS ASAP. THANK YOU ! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Mileage: 20

VEHICLE WAS PARKED AFTER DRIVING FOR A FEW MILES, WENT TO MOVE IT AND THE STEERING WHEEL JUST WENT ROUND AND ROUND WITHOUT THE TIRES MOVING.

Mileage: 127,780

SEVERAL FRIGHTENING INCIDENTS TOOK PLACE WHILE DRIVING THIS VEHICLE IN WHICH THE STEERING GAVE OUT. I TOOK IT TO THE LOCAL FORD DEALER AND PAID FOR THEM TO LOOK AT IT AND THEY COULDN'T FIND ANYTHING WRONG. IT WENT OUT THE THIRD TIME AND I REFUSED TO DRIVE IT BECAUSE IT WAS NOT SAFE. I GOT IT TOWED TO THE DEALER AND THEY REPAIRED IT. THE FACT THAT THIS CAN HAPPEN WHILE DRIVING ON AN INTERSTATE ( IT HAPPENED TO ME) IS QUITE UNSATISFACTORY. I WAS FORTUNATELY ABLE TO GET IT TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE AND RESTART IT AND IT WORKED. HOWEVER THE FINAL STRAW CAME RECENTLY AND I WAS NEARLY HIT BY A SCHOOL BUS. THIS STEERING ISSUE NEEDS TO BE RECALLED. *TR

Mileage: 140,000

THE ELECTRONIC POWER STEERING HAS POWER ASSIST FAULT. *TR

Mileage: 201,000

ABOUT 4 MONTHS AFTER PURCHASING MY FORD 2008 THE STEERING COLUMN LOCKED UP AND HAS BECOME DIFFICULT TO DRIVE. IT WAS DIAGNOSED WITH HAVING AN ELECTRICAL POWER STEERING FAILURE, WHICH IS SIMILAR TO HAVING NO POWER STEERING FLUID. AS A RESULT, I CAN'T DRIVE ON HIGHWAYS AND IT'S INCREASINGLY DANGEROUS TO DRIVE THE CAR PERIOD. I BROUGHT IT TO MY LOCAL FORD DEALERSHIP AND IT'S A $1500.00 FIX TO REPLACE THE STEERING COLUMN; WHICH IS WHAT'S NEEDED, WHICH I DON'T BELIEVE I SHOULD HAVE TO PAY FOR. WHEN RESEARCHING THIS ON YOUTUBE, I FOUND IT TO BE A SERIOUS PROBLEM THAT COMES UP OFTEN. FORD IS AWARE OF IT AND IT SEEMS WILL ONLY INCLUDE VIN'S THEY WANT TO. I THINK MINE AND ALL 2008 SHOULD BE COVERED UNDER A RECALL, THIS IS A DANGEROUS PROBLEM THAT THEY NEW ABOUT AND REFUSE TO FIX IT BECAUSE IT CAUSE TO MUCH? I COULD HAVE BEEN KILLED, NOT KNOWING THIS PROBLEM. MY REACTIONS AS A SAFE DRIVE IS WHAT PREVENTED ME FROM BEING IN A SERIOUS ACCIDENT AT THAT TIME. I'M INCLUDING THE INVOICE WHICH SHOWS THE EVALUATION OF THE CAR, FORD SHOULD NOT HAVE A CHOICE AS TO WHETHER OR NOT THEY SHOULD COVER A VEHICLE. FORD PRODUCED A VEHICLE THAT HAS A PROBLEM, THAT SHOULDN'T BE ON THE CONSUMER. PLEASE VIEW YOUTUBE ON THIS TOPIC, THERE ARE NUMEROUS VIDEOS ON THE 2008 TOPIC AND THE PROBLEM PEOPLE ARE HAVING. ANYTHING YOU CAN DO TO HELP THIS SITUATION IS GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 142,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING THERE WAS PINGING SOUND COMING FROM THE STEERING. THE CONTACT STATED THAT THE STEERING VIBRATED AND MOVED FROM SIDE TO SIDE. THE CONTACT STATED THAT THE VEHICLE FOLLOWED IN THE DIRECTION OF THE MOVEMENT OF THE STEERING WHEEL. DORSCH FORD LINCOLN KIA LOCATED AT (2641 EATON RD, GREEN BAY, WI 54311 (920) 469-3000) INFORMED THE CONTACT STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FAILURE OF THE STEERING TORQUE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,600.

Mileage: 170,600

I HAD JUST LEFT THE LAUNDROMAT I WAS GOING TO RUN GRAB ME A BITE TO EAT WHILE WAITING ON MY CLOTHES AND AS I PULLED OUT OF THE PARKING SPACE,"POWER STEERING ASSIST FAULT POPPED UP ON MY DASH. SO I THOUGHT MY POWER STEERING WAS LOW. THERE WAS A AUTO ZONE ON THE WAY TO THE RESTAURANT SO AS I WENT TO TURN INTO AUTO ZONE I HEAD A LOUD POP AND THEN I COULDN'T TURN MY STEERING WHEEL AND 2 CARS ALMOST HIT ME COMING IN FROM THE OPPOSITE SIDE.

Mileage: 239,625

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT UPON HIS DAUGHTER STARTING THE VEHICLE, THE POWER STEERING CEASED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS THEN TAKEN TO PALMETTO FORD LINCOLN LOCATED AT (1625 SAVANNAH HWY, CHARLESTON, SC 29407). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,530.

Mileage: 86,530

WHEN THE VEHICLE WAS PARKED THE STEERING WHEEL WOULD ROCK SIDE TO SIDE ABOUT A QUARTER OF AN INCH AND THEN AS WE WERE DRIVING DOWN THE HIGHWAY TAKING A CORNER THE ELECKTRONIC STEERING COMPLETELY FAIL ALMOST CAUSING US TO WRECK.

Mileage: 200,300

WHILE DRIVING MY VEHICLE THE POWER STEERING SYSTEM REVERTED TO MANUAL STEERING MODE DUE TO AN ELECTRIC POWER STEERING SYSTEM FAULT RELATED TO THE TORQUE SENSOR. THE LOSS OF STEERING ASSIST WHILE DRIVING REQUIRED HIGHER STEERING EFFORT AT LOWER SPEEDS, WHICH MAY INCREASE THE RISK OF AN ACCIDENT. I TOOK IT INTO A FORD DEALER TO RUN SOME DIAGNOSTICS AND THEY CONFIRMED THAT IT NEEDS A NEW STEERING SHAFT TORQUE SENSOR. THERE WAS A RECALL FROM FORD (14S05) FOR THIS EXACT ISSUE THAT IMPACTED MORE THAN 1 MILLION VEHICLES IN NORTH AMERICA. I AM TOLD MY VEHICLE IS NOT PART OF THIS RECALL BUT IF IT IS THE SAME VEHICLE WITH THE SAME EXACT ISSUE, I DON'T UNDERSTAND HOW IT IS NOT COVERED BY THIS RECALL.

Mileage: 80,490

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PULL OUT OF A PARKING SPACE, THE STEERING WHEEL CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE WAS CONSTANT. THE VEHICLE WAS TAKEN TO TOM MASANO FORD, 815 LANCASTER AVE, READING, PA 19607, WHERE IT WAS DETERMINED THAT THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED UNCONTROLLABLY AND BECAME INOPERABLE. THE TPMS WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

THE CAR WAS TAKEN OUT OF LONG TERM STORAGE 18 MONTHS AGO AND ALL THE RECALLS DONE. I HAVE TWO SAFETY ISSUES. FIRST OF ALL TWICE, I HAVE LOST POWER STEERING CONTROL WHILE DRIVING ON THE 80 MPH HIGHWAY. ALL OF A SUDDEN I HAVE TO USE MY MIGHT TO CONTROL THE STEERING MANUALLY WHICH CATCHES YOU OFF GUARD AND MAKES THE STEERING WHEEL UNEXPECTEDLY DIFFICULT TO MANEUVER. THE BOZEMAN FORD DEALERSHIP CANNOT FIND THE ISSUE. SECOND ISSUE THAT JUST OCCURRED AND NOW GETTING WORSE EACH TIME I DRIVE IS THE STEERING WHEEL COLUMN LOUDLY SHAKING. THIS IS GETTING WORSE AND WORSE AND BEGAN TO OCCUR WHENEVER I WAS STOPPED. NOW IT SEEMS TO BEGIN TO SHAKE WHILE I'M STARTING TO DRIVE AGAIN AFTER BRAKING TO A STOP AS WELL. IT SHAKES SO MUCH AND SO LOUDLY I'M AFRAID A CRUCIAL SCREW WILL POP OUT. I'M CONCERNED WITH MY SAFETY AS I'VE SEEN THIS HAPPEN TO OTHER OWNERS OF THIS CAR...BUT YEARS AGO. IT'S HAPPENING TO ME NOW BECAUSE IT WAS IN STORAGE. FOR 4 YEARS. IN CASE YOU WERE WONDERING, I HAD EVERYTHING CHECKED OUT ON THIS CAR AS SOON AS I TOOK IT OUT OF STORAGE. I DO ALL THE REGULAR MAINTENANCE AT FORD DEALERSHIPS. I'M CONCERNED THIS HASN'T BEEN RECALLED AS I'M AFRAID THESE TWO EVENTS ARE RELATED AND LOTS OF OTHER 2008 FORD ESCAPE OWNERS ARE HAVING THE SAME ISSUES. THESE EVENTS TOOK PLACE IN 2019 AND 2020. MY STEERING IS HAVING ISSUES WITH STEERING POWER STOPPING WHILE DRIVING. SECONDLY I NOW HAVE A LOUD SHAKING STEERING WHEEL WH

Mileage: 125,000

WHEN STATIONARY (PARKED OR WITH BRAKE ON) STEERING WHEEL SHAKES VIGOROUSLY... LEADING TO TOTAL LOSS OF POWER STEERING AFTER 1.5 WEEKS CAR IS NO LONGER DRIVE-ABLE

Mileage: 136,000

MY ELECTRIC POWER STEERING ASSIST HAS BEEN OUT FOR SOME TIME NOW AND BEEN USING WITHOUT POWER STEERING. MY VEHICLE FITS THE EXACT DESCRIPTION AS THE RECALL FOR THIS ISSUR DEACRIBES AND WAS MANUFACTURED AT THE KC PLANT AS WELL AND IS A 2008 ESCAPE XLT BUT YET I'M LEFT RESPONSIBLE AND WOULD RATHER BLOW THE THING UP THAN FIX AND NEVER DRUVE ANOTHER FORD AGAIN FOR THEM NOT CLAIMING RESPONSIBILITY.

Mileage: 80,000

WHEN MAKING A RIGHT TURN AT LOW SPEEDS THE STEERING LOCKS UP. WHEN I FORCE IT, IT WILL BREAK LOOSE BUT THIS HAS CAUSED ME TO COME CLOSE TO HAVING AN ACCIDENT. THIS HAPPENS AT RANDOM.

Mileage: 95,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED INTERMITTENTLY WITH THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER CONTINUED DRIVING THE STEERING RESUMED NORMAL OPERATION AND THE LOW OIL LEVEL WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TAKEN TO BILL TALLEY AUTOMOTIVE 5250 S LABURNUM AVE, RICHMOND, VA 23231, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,300.

Mileage: 174,300

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WHILE EXITING THE FREEWAY THE STEERING CEASED WITHOUT WARNING. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO (TRI-STATE FORD 1503 PENNSYLVANIA AVE, EAST LIVERPOOL, OH 43920 (330) 386-6120) WHERE IT WAS DIAGNOSE THAT THE STEERING FAILED AND NEEDED OT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER:14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.

Mileage: 210,000

I OWN A 2008 FORD ESCAPE THAT HAS RECENTLY BEEN DIAGNOSED WITH A KNOWN RECALLED ISSUE WITH THE TORQUE SENSOR. ERROR CODE B2278. IT HAS CAUSED THE ELECTRIC POWER STEERING ASSIST TO TURN OFF. MY VEHICLE CURRENTLY HAS NO POWER STEERING DUE TO THIS ISSUE THAT HAS ALREADY BEEN RECALLED. MY VEHICLE FALLS UNDER THE MODEL AND YEAR THAT FORD RECALLED THE PART ON, HOWEVER THE FORD MOTOR COMPANY IS CLAIMING THEY HAVE NO RESPONSIBILITY IN THE REPAIR OR REPLACEMENT OF THE PART. LUCKILY I WAS AT A SLOW SPEED WHEN THE POWER STEERING WENT OUT AND DID NOT CAUSE AN ACCIDENT.

Mileage: 99,777

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED WHEN SHE TRIED TO COLD START THE VEHICLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER. THE DEALER HIGHT FORD, INC. (242 MADISON AVE, SKOWHEGAN, ME 04976) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

FORD PREVIOUSLY ISSUED RECALL 14S05 FOR ELECTRIC POWER ASSIST SYSTEM ISSUE WITH A FIRST STEP "SOFTWARE UPDATE" FOR THE PSCM. MY DEALER PERFORMED THIS UPDATE EVEN THOUGH NO ERROR CODES WERE SHOWING. NOW THE TORQUE SENSOR IS FAILING AND FORD WILL NOT DO ANYTHING TO CORRECT/ASSIST WITH THE ISSUE. THIS IS A KNOWN ISSUE WITH THIS RECALL AND FORD WILL NOT ACKNOWLEGE. JUST A GENERIC, "TAKE TO A DEALERSHIP FOR DIAGNOSIS AND REPAIR AND KEEP RECEIPTS IN CASE RECALL HAPPENS AGAIN.

Mileage: 123,800

2008 ESCAPE XLT HAS ELECTRONIC ASSISTED STEERING - NOT HYDRAULIC FLUID. THE POWER STEERING STOPPED WORKING AND NOW ACTS AS MANUAL STEERING WHICH NEEDS MORE MUSCLE POWER. IT IS DOABLE BUT MORE DIFFICULT WHEN PARKING. MAYBE A BAD EAS SENSOR AS OTHERS REPORT.

Mileage: 156,000

RECALLED OTHER MODELS IDENTICAL TO MINE FOR THE EXACT ISSUE I AM HAVING WITH THE AIRBAG CLOCK SPRING; HOWEVER, DID NOT RECALL MINE FOR SOME REASON. CAR HAS 99.7K MILES I AM ABSOLUTELY FURIOUS NOTHING HAS BEEN DONE ABOUT THIS ISSUE FOR SELECT CARS WHILE OTHERS HAVE BEEN CORRECTED. THE DEALERSHIP MY CAR WAS TAKEN TO WAS TOO INCOMPETENT TO REPAIR THE ISSUE.(CACTUS JACKS)

Mileage: 99,700

I WAS DRIVING TRYING TU TURN INTO INTERSECTION AND MY STEERING WHEEL STOPPED, DON'T LET ME CONTROL NO MORE .. ALMOST CRASHED .. THEN AND MESSAGE POP UP ON MY DASHBOARD SAYS ' POWER STEERING ASSIST FAULT' HAVE TO TAKE TO THE SHOP , BUT WAS SO SCARED JUST IMAGINE IF WHERE DRIVING ON THE FREEWAY OMG

Mileage: 155,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEED THE POWER STEERING BECAME INOPERABLE. THE VEHICLE REQUIRED EXTRA EFFORT TO MANEUVER. THE VEHICLE WAS TAKEN TO (LILLISTON FORD, 833 N DELSEA DR, VINELAND, NJ 08360, (856) 272-5950) WHO DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

THE ELECTRIC POWER STEERING FAILED, JUST ONE DAY STOPPED WORKING AS A KNOWN ISSUE

Mileage: 192,000

ON 1/9/20 THE CAR HAD ITS LAST DANGEROUS MALFUNCTION OF SO MANY SENSE I PURCHASED THE VEHICLE FROM A DEALERSHIP 10/18. THE CAR WAS PARKED IN A BEACH PARKING LOT. AS MY SON WAS GETTING READY TO LEAVE THE PARKING LOT HE TURNED CAR ON PUT CAR IN DRIVE SLIGHTLY STEPPED ON GAS TO BEGIN PULLING OUT AND THE CAR SURGED AND ACCELERATED FULL SPEED BY ITSELF. HE LOST ALL STEERING AND HAD NO BREAKS. HE HAD ABSOLUTELY NO CONTROL OF THE VEHICLE. IT WENT FULL SPEED INTO A PARKED CAR ABOUT 15 FT AWAY! BOTH CARS WERE TOTALED. ALL 3 PEOPLE INVOLVED WERE INJURED. THERE WAS 2 PEOPLE IN PARKED CAR AND MY SON WHO WAS BURROWING MY CAR. PREVIOUS TO THIS ACCIDENT THE ESCAPE HAS HAD SO MANY DANGEROUS MALFUNCTIONS. SOME BEING TOTAL STEERING LOSS WHILE I WAS DRIVING 45MPH .CAR WAS TOWED AND FIXED COVERED BY FACTORY RECALL. ANOTHER SHOCK SNAPPED AND PUNCTURED MY FUEL TANK. MY MECHANIC SAID I DODGED DEATH BY DRIVING . HE SAID CAR WAS A TICKING BOMB. IVE REPLACED 2 ABS SENSORS AT DIFFERENT TIMES BECAUSE THEY FAILED AND CAUSED BREAK PEDEL TO VIBRATE AND MADE IT VERY HARD TO STOP. ANOTHER WHEEL BEARING AND WHEEL COMPARTMENT DUE TO TOTAL RUST AND CORROSION OF UNDER BODY. ALL THESE THINGS HAPPENED IN ONLY A LITTLE OVER A YEAR SENSE PURCHASING THIS VEHICLE FROM MID CAPE MOTERS FOR 6000$ IN OCTOBER. *LN *TR *JS

Mileage: 160,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING ROTATION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SAM GALLOWAY FORD LINCOLN LOCATED AT 1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 699-0916, WAS CONTACTED AND WAS INFORMED OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS REPAIRED IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

Mileage: 142,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE CONTACT WAS TURNING INTO HER DRIVEWAY, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND ON; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN STEERING COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE STEERING WAS FIRM AND REQUIRED EXTRA EFFORT TO MANEUVER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. CAMELBACK FORD (LOCATED AT 1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 214,000.

Mileage: 214,000

WE WERE TRAVELING DOWN THE FREEWAY AT APPROXIMATELY 8:50 PM PST WHEN THE POWER STEERING WENT OUT AND THE FOLLOWING ERROR MESSAGE APPEARED ON THE DASHBOARD DISPLAY: 'POWER STEERING ASSIST FAULT'. WE WERE ABLE TO SAFELY LEAVE THE ROAD, BUT STEERING THE VEHICLE IS VERY DIFFICULT.

STEERING WHEEL HAD BEEN INTERMITTENTLY VIBRATING FOR A FEW WEEKS, THEN MESSAGE 'STEERING POWER ASSIST FAILURE' MESSAGE APPEARED WHEN CAR STARTED AFTER BEING PARKED ALL DAY. POWER STEERING IS GONE. THIS VEHICLE HAS SUPPOSEDLY HAD THIS REPAIRED AS PART OF THE 2014 RECALL.

Mileage: 98,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SHOOK AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO BOB WONDRIES FORD (400 S. ATLANTIC BLVD, ALHAMRA, CA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 107,000.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Mileage: 107,000

POWER STEERING FAILURE. THIS WAS A RECALL IN 2014, PREVIOUS OWNER HAD THE PCSM RE-PROGRAMMED AND THIS WAS CONSIDERED TAKING CARE OF THE RECALL. THE POWER STEERING MOTOR AND TORQUE SENSOR WERE THE ISSUE. IT HAS FAILED AND FORD WILL NOT COVER THIS $2200 REPAIR.

Mileage: 153,000

THE POWER STEERING IS NO LONGER WORKING. THE STEERING TORQUE ANGLE SENSOR WENT OUT UNEXPECTEDLY AND I HAVE FOUND OUT THAT THIS IS A COMMON ISSUE FOR THESE VEHICLES. LUCKILY I WAS ONLY PARKED AND HAD JUST TURNED ON MY VEHICLE WHEN THIS HAPPENED BUT I'M SURE OTHERS HAVE NOT BEEN SO LUCKY AS I WAS READING THAT MANY PEOPLE HAVE THE STEERING GO IN AND OUT AS THE PART IS BREAKING.

Mileage: 152,000

HAVING PROBLEMS WITH THE POWER STEERING SENSORS. STEERING TO MAKE AN A LOT OF CLICKING NOISE AND VIBRATIONS. LOOKING AT YOUTUBE VIDEOS AND I'VE SEEN A COUPLE WHERE THEY SAID THAT THEY WERE PAID BACK BECAUSE OF A RECALL ON THIS ISSUE WITH THE RACK AND PINION STEERING. LOOKS LIKE THE AVERAGE PRICE JUST FOR THE PART IS ABOUT 750 AND WITH LABOR IT'S ABOUT 1500. WHY ISN'T THIS RE-CALLED MY STEERING WHEEL KEEPS LOCKING UP AND DOING CRAZY STUFF BUT THERE'S NO RECALL THAT I CAN FINE BUT WHY ARE PEOPLE TELLING ME THAT THEY GOT MONEY BACK? SEEMS TO BE A BIG ISSUE WITH THE FRONT END OF THESE CARS ALSO BUT I'M CONCERNED ABOUT THIS POWER STEERING NOT WORKING VERY WELL

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY BECAME VERY DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE STEERING RACK FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HAD A SOFTWARE PATCH DOWNLOADED IN 2014 TO CORRECT A POTENTIAL FAILURE BY WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,600.

Mileage: 63,600

THE ELECTRIC ASSIST STEERING FAILED, MAKING THE VEHICLE VERY HARD TO STEER, BOTH FROM STATIONARY AND WHILE IN MOTION.

Mileage: 141,000

CAME OUT OF PET SMART STARTED MY CAR WENT TO BACK UP AND HAD NO POWER STREEING. CHECKED UNDER THE HOOD AND FOUND NO POWER STREEING PUMP OR NO BELT. CALLED MY MECHANIC, HAD TO DRIVE 3.5 MILES WITH NO POWER STREEING, DIAGNOSE THE SENSOR. MECHANIC PUT THE SENSOR AND THE STREEING TURN TO THE RIGHT. MEANING THE STREEING NEEDS TO BE CHANGE AND THE ONLY WAY TO FIND THAT OUT IS TO PERFORMED THE STEPS. THAT SENIOR COST $219.00 WHICH IS USELESS IF IT TURNS TO THE RIGHT. LUCKILY THE MECHANIC SAID GET ONE FROM THE SALVAGE YARD. THAT COST WAS $299.00 FOR THE COMPLETE STEERING. THE CHARGE FOR THE LABOR WAS $450.00. THIS SHOULD OF BEEN RECALLED BECAUSE THE POWER STEERING SENSOR SO I HOPE THIS WILL BE INCLUDED IN THE RECALL FOR POWER STREERING. THE VEHICLE WAS STATIONARY.

POWER WENT OUT ON STEERING, THIS MAKES IT ALMOST IMPOSSIBLE TO STEER THE CAR IN TRAFFIC, THERE IS A RECALL ON 2008-2011 FORD ESCAPES; 14V28400 - 05/29/2014. FORD # PSCM. 14S05. TOOK CAR TO FORD DEALERSHIP, THEY REFUSE TO HONOR RECALL AND SAY MY CAR IS EXCLUDED FROM RECALL EVEN THOUGH IT HAS EXACTLY THE RECALL PROBLEM. COST TO FIX IS OVER $2,500, WHICH IS RIDICULOUS SINCE THIS PROBABLY EXCEED THE VALUE OF THE CAR. WHY DO THEY NOT HONOR THE RECALL ON MY CAR. PLEASE ADVISE.

Mileage: 88,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE OPERATING THE VEHICLE AND MAKING A TURN, THE CONTACT HEARD THREE BEEPS. AFTERWARDS, AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO CONTINUE DRIVING TO HER DESTINATION. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE SENSOR ON THE STEERING WHEEL FAILED. BRIGHTON FORD (8240 GRAND RIVER AVE, BRIGHTON, MI 48114, (810)-227-1171) SCHEDULED AN APPOINTMENT. THE DEALER STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WITHOUT THE POWER STEERING FAILURE REMEDIED. THE DEALER QUOTED A PARTS COST OF $1,800, WHICH DID NOT INCLUDE THE COST FOR LABOR. THE MANUFACTURER STATED THAT THE RECALL EXPIRED UNDER THE PREVIOUS OWNER AND THAT THERE WAS NO WARRANTY COVERAGE. THE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

I WAS DRIVING MY 2008 FORD ESCAPE THROUGH A CITY AT AROUND 30 MPH. I WAS TRYING TO MAKE A TURN WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. I HAD TO GIVE GREAT EFFORT TO AVOID HITTING A PARKED CAR. THIS HAPPENED WITH NO WARNING AT ALL. EVEN AFTER THE EVENT, THE STEERING IS STILL UN-ASSISTED WITH NO WARNINGS INDICATING THAT ANYTHING IS WRONG.

Mileage: 130,000

SUSPENSION AXLE TRANSMISSION FRONT END WHILE IN MOTION LOUD CLANK METAL SOUND. TOOK TO SHOP AND WAS TOLD DRIVE IT UNTIL IT DIES. TOO EXPENSIVE TO REPAIR ENTIREREPAIR OF FROM AXEL SUSPENSION AND TRANSMISSION. I STILL HAVE 15 MONTHS ON MY LOAN. NO EXCESSIVE DRIVING AND NO HARD USE.

Mileage: 147,550

MY VEHICLE LOST POWER STEERING ASSIST. IT HAD MOMENTARILY GONE OUT BEFORE WHILE I WAS DRIVING, BUT RESUMED FUNCTION. WHEN I STARTED MY CAR AND BEGAN BACKING OUT OF MY DRIVEWAY, THE POWER STEERING ASSIST FAILED AND DID NOT RESUME. THERE IS ALREADY A RECALL, 14V284000 FOR TORQUE SENSORS FAILING IN 2008 FORD ESCAPES, BUT A RECALL WAS NOT ISSUED FOR MY VEHICLE.

Mileage: 154,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO WAIKEM FORD (4321 LINCOLN WAY EAST, MASSILLON, OH) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY. THE TORQUE SENSOR WAS REPLACED, BUT THE FAILURE WAS NOT REMEDIED. THE STEERING MODULE WAS THEN DIAGNOSED AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

LOSS OF MY POWER STEERING MOTOR WHILE DRIVING DOWN THE HIGHWAY

Mileage: 125,000

THE STEERING WHEEL BECAME HARD TO MOVE WHEN DRIVING AND THE NEXT DAY I USED IT AGAIN IT WAS NORMAL. BUT NOW I TURN IT ON AND THE STEERING WHEEL MOVES BY ITSELF TO ONE SIDE AND I HAVE NOT USE SINCE

Mileage: 198,000

LAST WINTER I CAME OUT OF WORK TO GO HOME. WENT TO LEAVE AND I HAD NO POWER STEERING, I HAD TO DRIVE HOME VERY CAREFULLY, TOOK IT TO MY MECHANIC AND THE TORQUE SENSOR NEEDED TO BE REPLACED. REPLACED THAT. IT WORKED FOR ABOUT 7 MONTHS THEN LOST POWER STEERING AGAIN. THIS TIME IT IS THE STEERING COLUMN. THE PART IS $1,200 PLUS TA, THIS IS MY MECHANICS COST!! I DONT HAVE MONEY TO REPLACE THIS, I AM A SINGLE MOTHER AND HAVE PUT MORE THAN $7,000 IN THIS TRUCK IF I COULD GET RID OF IT I WOULD. I OWE TOO MUCH MONEY ON IT!

Mileage: 175,000

RECEIVED RECALL LETTER, TOOK MY VEHICLE IN FOR THE SAFETY RECALL. THE FORD DEALER, SERVICE DEPT. SAID THAT THEY PERFORMED THE RECALL AND EVERYTHING IS GOOD TO GO. MY DAUGHTER WAS DRIVING THE CAR LAST WEEK AND WHILE DRIVING IT THE POWER STEERING WENT OUT. 10/02/2019 TODAY WE TOOK THE CAR BACK TO THE DEALERSHIP WHERE THE RECALL WAS DONE, AT FIRST THEY SAID IT WASN'T DONE AND WHEN WE PRODUCED OUR SERVICE SHEET, AND THEN THEY TRIED TO BACK TRACKED AND SAID OH YES WE DID, BUT WE DIDN'T REPLACE THE MODULE BECAUSE IT DIDN'T HAVE THE 'CODES'. THEY REFUSED TO ATTEND TO OUR CONCERN AND SAID THEY WERE NOT GOING TO LOOK AT IT OR PERFORM THE RECALL BECAUSE IT'S BEYOND THE TIME FRAME. MY ISSUE IS THEY DID NOT DO THE RECALL THE WAY IT WAS SUPPOSE TO PER RECALL DATES, MY DAUGHTER WAS DRIVING IT AT THE TIME AND WAS TRYING TO EXIT THE HIGHWAY.SHE WAS REALLY SHAKEN UP BY IT, THANK GOD SHE WAS NOT HIT BY ANOTHER VEHICLE BECAUSE SHE COULDN'T MAKE THE TURN WITH EXTREME USE OF HER ARMS. THEY ALSO SAID THAT THE THE RECALL ONLY IDENTIFIES VEHICLES MADE IN KANSAS CITY, SO YOURS MAY NOT BE AFFECTED, WE SAID OURS IS. BUT HE STILL DID NOT WANT TO FIX THE RECALL ON MY CAR. THE DEALERSHIP IS -ALL AMERICAN FORD, IN ONEONTA, ALABAMA. 35121

Mileage: 162,000

TODAY IS 10/1/2019. I DROPPED MY KIDS OFF AT SCHOOL CAME HOME AND MY NEIGHBOR SON HAD MISSED THE BUS. I WAS ON MY WAY TO TAKE HIM TO SCHOOL WHEN AFTER I STARTED MY CAR MY STEERING WHEEL WOULDN'T TURN. FIRST I THOUGHT I HAD DONE SOMETHING WRONG SO I PARKED IT AND TRIED TO REVERSE AND TURN THE WHEEL AGAIN SAME THING HAPPENED. MY ELECTRIC STEERING WHEEL HAS GONE OUT OR IS NO LONGER WORKING THERE WAS A RECALL BEFORE I GOT THE VEHICLE 14S05 BUT WITH PREVIOUS OWNER. I WENT TO 3 DIFFERENT PLACES SAYING THE SAME THING HOW CAN A RECALL THAT CLAIMS TO BE FIXED NOT BE FIXED THANK GOD MY TRUCK WAS PARKED ALREADY SO NOW THEY ARE SAYING IT COULD COST 800-1800 AND I HAVE TO TAKE IT TO A FORD PLACE SO DISAPPOINTED. I PURCHASE THE TRUCK IN 2017 SO APPROXIMATELY 2 YEARS LATER AND THIS HAPPENS.

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN FORD DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN AUGUST OF 2014. THE DEALER UPDATED THE POWER STEERING CONTROL MODULE SOFTWARE; HOWEVER, THE FAILURE PERSISTED AND THE STEERING WHEEL COULD NOT BE TURNED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 197,000.

Mileage: 197,000

POWER STEERING QUIT WORKING LOST IT ON THE HIGHWAY WHILE DRIVING, PASSENGER'S FRONT WINDOW HAS LOST POWER. LOST IT WHILE DRIVING

Mileage: 367,865

THE POWER STEERING JUST STOPPED WORKING AFTER PARKING IT AND THEN WHEN I STARTED IT TO LEAVE I HAD NO POWER STEERING

Mileage: 160,000

WHILE DRIVING FROM MIDLAND TEXAS TO EL PASO TEXAS ON THE WAY BACK MY CAR STARTED TO SLOW DOWN, ON THE INSTRUMENT CLUSTER IT STATED SAFELY STOP THIS WILL BE THE 2ND TIME THIS HAS HAPPENED TO ME I WAS INFORMED THAT IT CAN BE THE MEC PUMP BUT WHEN CALLING FORD AND PUTTING IT IN MY VIN NUMBER IT DOESN'T SHOW THAT MY VEHICLE IS ONE OF THE ONES THAT PARTICULAR HAS A RECALL ON, IT IS ALSO HAVING STEERING ISSUES PARTS HAVE BEEN REPLACED, YET STILL THE STEERING WHEEL SEEMS LOOSE

TURNED VEHICLE ON PULLED OUT OF DRIVE WAY NOTICED IT WAS VERY HARD TO TURN , WENT FURTHER DOWN ROAD TRIED TO TURN ON CROSS STREET AND STILL HAD NO GIVE .POWER STEERING IS COMPLETELY LOST IN THE CAR TO TURN THE VEHICLE I HAVE TO USE ALL MY STRENGTH . VERY UNSAFE TO DRIVE WITH CHILDREN IN THE CAR.

ELECTRONIC STEERING FAILURE. I HAVE NO POWER/ELECTRONIC POWER STEERING. WHEN PARKED YESTERDAY I STARTED MY CAR AND WENT TO MOVE FORWARD ONLY TO HAVE NO STEERING. I STOPPED THE CAR, TURNED IT OFF, STILL NOTHING. RESTARTED CAR ONE MORE TIME AND STEERING WORKED. TODAY THE STEERING WENT OUT AND DID NOT COME BACK. I HAD TO DRIVE HOME WITH MANUAL STEERING. I HAD THE ENTIRE ELECTRONIC STEERING COLUMN REPLACE WITHIN THE LAST 6 MONTHS FOR A TOLAL OF $1400

Mileage: 164,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING LOST POWER AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING COLUMN MADE A LOT OF NOISE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE CONSUMER STATED THE POWER STEERING ISSUE CAUSED A REINJURY TO THE BACK.*JS

Mileage: 160,000

WHILE DRIVING I SUDDENLY LOST POWERSTEERING.

Mileage: 200,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. SEVERAL UNKNOWN FORD DEALERS WERE CONTACTED BY TELEPHONE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

WHILE DRIVING A A SPEED OF 45MPH, THE STEERING WENT COMPLETELY OUT. I APPLIED MY BRAKES TO TURN RIGHT TO TURN ON A SECONDARY ROAD WITH LESS TRAFFIC AND INTO A SAFER LOCATION. WHILE TRYING TO TURN THE WHEEL, IT WAS BARELY ABLE TO MAKE THE TURN. I PULLED INTO A PARKING LOT AND WAS UNABLE TO EVEN TURN THE WHEEL AT THIS POINT. I SHUT OFF THE ENGINE AND LET THE VEHICLE SIT FOR A FEW MINUTES AS I TRIED TO DECIDE WHAT TO DO. I TURNED THE IGNITION BACK ON AND THE STEERING WHEEL WAS LOOSE AND FUNCTIONAL AT THIS TIME. THIS IS THE SECOND INCIDENCE THIS HAS HAPPENED.LUCKILY, NO ONE WAS INJURED IN AN ACCIDENT.I CALLED FORD AND EXPLAINED THE SITUATION AND THEY TOLD ME BASED ON MY VIN NUMBER, THERE WAS NO RECALL FOR THIS ISSUE. I DID A SEARCH AND FORD IS VERY MUCH AWARE OF STEERING ISSUES ON THIS YEAR AND MODEL VEHICLE, YET NO RECALL HAS BEEN ISSUED FOR MY SPECIFIC VEHICLE THEY HAVE BEEN AWARE OF STEERING ISSUES FOR SEVERAL YEARS.

Mileage: 140,000

THERE HAVE BEEN 3 INSTANCES IN THE PAST MONTH THAT WHEN TURNING LEFT THE POWER STEERING GOES OUT FOR A SECOND AND THE LIGHT AND BUZZER ON THE DASH GOES ON. I CALLED FORD AND THE RECALL 14V284000 WAS DONE IN 2014. THE PROBLEM SOUNDS LIKE THE SAME ISSUE BUT FORD IS SAYING IT WAS FIXED. IT DOES NOT HAPPEN VERY OFTEN BUT THE RESULTS CAN BE VERY DANGEROUS. THE ELECTRIC POWER STEERING (EPS) SYSTEM / TORQUE SENSOR IS NOT WORKING IS SOME INSTANCES. FORD IS NOT TAKING RESPONSIBILITY SINCE THEY COMPLETED THE RECALL FIX. BUT WHY WILL THIS ISSUE ONLY HAPPEN IS VERY RARE SITUATIONS AND ONLY HAPPEN FOR 1-2 SECONDS. THE VEHICLE IS ALWAYS IN MOTION AND WHILE SLOWING DOWN TO TURN TO THE LEFT THE STEERING GOES OUT. I HAVE CALLED FORD CUSTOMER SERVICE AND THEY ARE NOT TAKING ANY RESPONSIBILITY.

Mileage: 167,000

POWER STEERING DOES NOT ENGAGE AT START UP...SECOND START UP IT ENGAGES...WHEN STATIONARY STEERING WHEEL TWERKS ...NO SENSOR LIGHT SHOWING A PROBLEM ON CLUSTER..FLUID ARE GOOD AND AT LEVEL ...NO LEAKS

Mileage: 130,000

I RECEIVED THIS CAR ABOUT MARCH 2019, YES I UNDERSTAND IT'S AN OLDER CAR, BUT AFTER DRIVING IT ABOUT A MONTH THE STEERING WHEEL MADE THIS LOUD POPPING SOUND AND NOW WHEN I GO TO MAKE A TURN IT MAKES THAT SAME NOISE AS IT PULLS TO THE RIGHT. THE FIRST TIME THIS HAPPENED I WAS DRIVING DOWN I-35 AND I THOUGHT I WAS GOING TO LOSE CONTROL AND NOT BE ABLE TO CORRECT IT. IS THERE A WAY WE CAN LOOK INTO THIS PLEASE.

Mileage: 225,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING TORQUE SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. ELDER FORD (777 JOHN R. RD, TROY, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

POWER STEERING FAILURE. THE RECALL WAS PERFORMED IN 2018 NOW WE HAVE THE SAME PROBLEM.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND MADE IT DIFFICULT TO STEER THE VEHICLE. AS A RESULT, ANOTHER VEHICLE SIDESWIPED THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE CRASH WAS MINOR AND THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNKNOWN.

Mileage: 200,000

POWER STEERING WENT OUT.

Mileage: 98,000

TAKATA ARE ALL, I HAVE AN ELECTRIC POWER STEERING SYSTEM AND IT'S HAS A MALFUNCTIONING. IT IS EFFECTING MY ABILITY TO TURN THE VEHICLE. IT'S A SAFETY CONCERN BECAUSE YOU HAVE TO USE SLOT OF FORCE TO TURN THE VEHICLE. I REVIEWED FOR RECALLS AND SAW ONE FOR MY VEHICLE. HOWEVER WHEN I PUT IN MY VIN NOTHING IS FOUND.THE VEHICLE WAS PARKED WHEN THIS HAPPENED. I WAS LOCATED ON A LOCAL STREET IN JAMAICA NY.

Mileage: 175,000

CUANDO GIRO EL TIMN TIENE UN RUIDO VIBRANTE Y FUERTE EN LA LNEA DEL VOLANTE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED WHILE DRIVING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING RETURNED TO NORMAL. AN INDEPENDENT MECHANIC CONFIRMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

WHEN DRIVING AT A LOW SPEED OR STOPPED IT IS HARD TO TURN THE WHEEL .

Mileage: 134,518

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO BOZEMAN FORD LINCOLN AND RV CENTER (2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221) WHERE THE COMPUTER WAS REPROGRAMMED; HOWEVER, THE FAILURE REMAINED AND WORSENED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND INFORMED THE CONTACT THAT NOTHING ELSE COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

ELECTRIC POWER STEERING OUITS WORKING AND IT WILL NOT STEER NO P0WER ASSIST IT IS VERY DANEROUS FORD GARAGE TODD JUDY IN HUNTINGTON WEST VIRGINIA AND BILL COLE IN ASHLAND KY WONT LOOK AT IT UNLESS I GIVE THEM $110.00 THIS COULD KILL SOMEONE FORD DOES NOT CARE EVERY TIME IT GETS TURN A LITTLE TO MUCH IN A TIGHT CORNER IT GOES OUT I HAVE TALKED TO THE 2009S AND OTHERS WITH THIS ELECTRIC POWER STEERING HAVE BEEN RECALLED AND FORD QUIT PUTTING IT IN CARS THEY KNOW ITS BAD DOES SOMEONE HAVE TO DIE FIRST THEY PROBABLY ALREADY HAVE

Mileage: 152,000

STEERING WHEEL SNAKES, LOCKS AND THEN WILL NOT MOVE

Mileage: 115

ELECTRIC ASSIST POWER STEERING - MY VEHICLE HAS GONE WITHOUT POWER STEERING FOR OVER 2 YEARS , THERE IS AN ISSUE IN THE ELECTRIC ASSIST TORQUE SENSOR CAUSING THE VEHICLE TO NOT SENSE THE NEED FOR POWER STEERING IN TURNS. THIS BEING A FRONT WHEEL DRIVE VEHICLE CAUSES DIFFICULTY IN BEING ABLE TO STEER REGULARLY. I HAVE OBSERVED A RECALL ONLINE FROM THE KANSAS CITY PLANT , MY VEHICLE IS KANSAS CITY BUILT AND I HAVE TAKEN MY VEHICLE TO MECHANIC SHOP FOR THE REPAIR ONLY TO BE INFORMED THAT FORD WILL NOT COVER THE ISSUE THAT I WILL BE OUT OF POCKET FOR THE REPAIR WORK. THIS WAS A SECONDHAND VEHICLE FOR ME AND FINANCIALLY I WAS AND AM NOT ABLE TO AFFORD THE COSTLY REPAIR OF WHAT THEY WILL CHARGE FOR WORK. THUS LEAVING ME TO DRIVE THE VEHICLE WITH NO POWER STEERING OR HAVING THE TROUBLE CODE CLEARED TO ALLOW A VERY LOOSE STEERING COLUMN WHERE IT SHAKES AND RATTLES WHILE IDLING AND CAN BE OBSERVED FROM EXTERIOR SIDE SEEING THE DRIVE WHEELS SHAKING AS IF THE VEHICLE IS ATTEMPTING TO TURN ITSELF. THIS VEHICLE IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I DO NOT HAVE ANOTHER VEHICLE OPTION AT THIS TIME. MY CHILDREN TRAVEL IN THE VEHICLE WITH ME AND I FEAR FOR OUR SAFETY WHILE DRIVING IT.

Mileage: 98,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO TURN, THE VEHICLE LOST STEERING ABILITY. THE CONTACT HAD TO USE EXCESSIVE FORCE TO DRIVE THE VEHICLE HOME. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE AND A HALF YEARS AND THE VEHICLE HAD NOT BEEN DRIVEN IN SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

POWER STEERING ASSIST FAULT - COMPLETE LOSS OF POWER STEERING AFTER RECALL 14S05 WAS PERFORMED. EXPERIENCED WHEEL "SHUDDER" WHEN STOPPED FOR SEVERAL WEEKS AND THEN COMPLETE LOSS OF POWER STEERING.

Mileage: 180,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE FAILURE CODE: B2278 (ELECTRONIC POWER STEERING, TORQUE SENSOR) WAS LOCATED. THE VEHICLE WAS LATER TAKEN TO EIDE FORD LINCOLN (LOCATED AT 800 E BISMARCK EXPY, BISMARCK, ND 58504, (701) 222-3500) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AFTER LEAVING THE DEALER, THE STEERING WHEEL SEIZED AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

Mileage: 250,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OFF THE ROADWAY, TURNED THE VEHICLE OFF AND BACK ON, AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO LOCATED DIAGNOSTIC TROUBLE CODE: 2278 (TORQUE SENSOR SIGNAL FAILURE). THE MECHANIC WAS ABLE TO CLEAR THE FAULT CODE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE FORD DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO SPRADLEY BARR FORD & LINCOLN OF GREELEY (4901 W 29TH ST, GREELEY, CO 80634, (970) 506-3600) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 125,000. *BF *TR

Mileage: 125,000

TAMARA IRECALL- STEERING COLUM PION IS THE PROBLEM SHAKING WHILE DRIVING AND COME TO A STOP CONTINUES TO SHAKE . FOR A WHOLE WEEK WE'VE CALLED FORD AND WE HAVE NOT RECEIVED A CALL BACK AND I HAVE CALLED EVERYDAY AND NO ANSWER FROM ANYONE WE ARE NOT VERY HAPPEN WITH ANYBODY THANK YOU IF U CALL OR EMAIL US (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 1,675,827

POWER STEERING ASSIST FAULT - UNABLE TO USE POWER STEERING RENDERING VEHICLE A SAFETY HAZARD 1.1 MILLION OTHER FORD ESCAPES RECALLED FOR SAME ISSUE

Mileage: 136,800

POWER STEERING FAILURE. SYMPTOMS ARE EXACTLY AS DESCRIBED IN NHSTA CAMPAIN# 14V284000. BEGAN WITH A STEERING WHEEL SHIMMY WHILE VEHICLE WAS IN OPERATION (INTERMITTENT, WORST AT IDLE BUT PERSISTENT) AND EVENTUAL "POWER STEERING ASSIST FAULT".

Mileage: 190,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING SHOOK AND LOST POWER WITHOUT WARNING. THE CONTACT CALLED PRIORITY FORD AT 757-583-3673 (LOCATED AT 7520 N MILITARY HWY, NORFOLK, VA 23518) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Mileage: 180,000

STEERING WHEEL VIBRATES, CHATTERS, AND MOVES ON ITS OWN ACCORD WHILE VEHICLE IS STATIONARY WITH THE STEERING WHEEL LEFT IN A NEUTRAL POSITION (NO FORCE APPLIED LEFT OR RIGHT). THE CHATTERING NOISE CAN BE HEARD WHILE THE VEHICLE IS IN MOTION WITH NEUTRAL STEERING WHEEL FORCES. THIS SYMPTOM CREATES EXTREME CONCERN THAT THE ELECTRIC STEERING ASSIST MAY FAIL OR MALFUNCTION WHILE THE VEHICLE IS IN MOTION. THIS ISSUE IS NOT COVERED UNDER RECALL ACCORDING TO FORD.

Mileage: 110,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR AND WRENCH SYMBOL FLASHED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE PENDING. THE MANUFACTURER EXCLUDED THE VEHICLE FROM NHTSA ACTION NUMBER: DP15001 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH THE FAILURE WAS SIMILAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

RANDOMLY MY STEERING WHEEL STARTED DOING WHAT FEELS SIMILAR TO A JERK MOVEMENT WHILE DRIVING AND STATIONARY. I'VE NOTICED IT OCCURRED ON THE HIGHWAY AS WELL AS CITY STREETS. AFTER A FEW WEEKS OF THAT, ONE DAY I STARTED THE CAR AND HAD A BLINKING 'WRENCH' ICON. SO AFTER LOOKING UP THE DETAILS I WAS ABLE TO FIND THAT THIS NORMALLY HAS TO DO WITH THE TORQUE SENSOR. I ALSO SAW DETAILS REGARDING A RECALL HOWEVER I'M UNSURE IF MY SUV WILL FALL UNDER THIS AS I FEEL IT SHOULD.

Mileage: 19,209

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED INTERMITTENTLY AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND NHTSA ACTION NUMBER: DP15001 (STEERING), ALTHOUGH THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

'FORD ESCAPE STEERING " CAR WAS PARKED. I PULLED OUT TO END OF DRIVEWAY AND MADE LEFT TURN ONTO A BUSY STREET. SUDDENLY, THE STEERING WHEEL STOPPED HAVING ANY POWER. SINCE I WAS MOVING IT WAS NOT REAL BAD. IF MY WIFE WAS DRIVING SHE PROBABLY COULD HAVE HAD AN ACCIDENT. IT WAS AS IF THE ENGINE WAS OFF AND THE STEERING WAS EXTREMELY DIFFICULT. I DROVE A BLOCK AND WAS ASTOUNDED THAT AS I MADE ANOTHER TURN IT WAS SO DIFFICULT. I PARKED AND CHECKED THE CAR OVER. I COULD SEE NOTHING AND I WAS AN ASE CERTIFIED MASTER MECHANIC FOR 30 YEARS (1983-2013). I COULD SEE NOTHING WRONG EXTERNALLY. I WAS LUCKY, SOMEONE MOVING FASTER COULD HAVE DIED. I DROVE IT TO A REPAIR SHOP WHERE I WAS TOLD THAT THERE WAS A RECALL ON THAT PART BUT ONLY FOR 2008 ESCAPES BUILT IN KANSAS CITY. I THINK IT IS A DISGRACE THAT FORD IS ALLOWED TO CONTINUE RISKING THE LIVES OF CONSUMERS FOR SOMETHING THEY KNOW IS AN ACCIDENT WAITING TO HAPPEN.

Mileage: 112,000

MY LIGHTS ON DASH WILL ALL RANDOMLY FLASH WHILE MY SPEEDOMETER AND RMP WILL STOP WORKING. MY CAR ALSO SEEMS TO NOT SHIFT WELL WHEN THIS HAPPENS. MY STEERING FEELS EXTREMELY LOOSE AND UNSAFE. I DON'T DARE TO DRIVE OVER 30MPH AND HAVE NOT HAD ANYONE BE ABLE TO TELL ME EXACTLY WHAT IS WRONG. MY STEERING HAS ALSO LOCKED A FEW TIMES, USUALLY WHEN I'M IN REVERSE. I HAVE TO TURN THE CAR OFF AND BACK ON TO MAKE IT WORK AGAIN. I FEAR FOR MY SON AND FAMILY EVERY TIME I HAVE TO DRIVE TO WORK AND SCHOOL.

Mileage: 180,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRIC POWER STEERING (EPS) ABILITY, WHICH CAUSED THE CONTACT TO HAVE TO MANEUVER THE STEERING WHEEL WITH EXTREME DIFFICULTY. THE EPS WARNING INDICATOR FLASHED WHEN THE FAILURE OCCURRED. AN INDEPENDENT MECHANIC LOCATED A DIAGNOSTIC TROUBLE CODE FOR THE STEERING SHAFT TORQUE SENSOR. THE TORQUE SENSOR NEEDED TO BE REPLACED THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. DICK MASHETER FORD (1090 S HAMILTON RD, COLUMBUS, OH 43227, (614) 861-7150) AND THE MANUFACTURER INDICATED THAT THE VEHICLE RECEIVED A SOFTWARE UPDATE IN 2014 FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE REMEDY FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP15001 (STEERING); HOWEVER, THE FAILURE WAS RELATED. THE MANUFACTURER PROVIDED NO ASSISTANCE OTHER THAN SUGGESTING THE DEALER REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

Mileage: 139,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING WAS FAULTY AND THE VEHICLE ALMOST STRUCK A CURB WHEN MAKING A TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR FAILED AND A NEW STEERING COLUMN WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 89,540.

Mileage: 89,540

POWER STEERING ELECTRIC. STEERING WHEEL SHAKES AND JERKS WHILE PARKED OR DRIVING. STEERING COLUMN IS VERY NOISY. ELECTRIFING

Mileage: 148,794

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SHOOK AND MOVED LEFT AND RIGHT WHILE THE VEHICLE WAS DRIVING FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALSO, WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL MOVED LEFT AND RIGHT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER STATED THAT THE COMPUTER MODULE WAS RE-CALIBRATED IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

LAST WEEK THE STEERING WHEEL WOULD SHAKE WHEN AT A STOP. YESTERDAY WE GOT AN ERROR CODE SAYING "POWER STEERING ASSIST FAULT". THEN THE POWER STEERING WENT OUT WHEN DRIVING ON THE HIGHWAY. WE LEARNED THAT THERE WAS A RECALL FOR THIS EXACT FAILURE FOR OUR YEAR/MAKE/MODEL OF CAR FOR THE FORD PLANT WHERE OURS WAS BUILT (KANSAS CITY) BUT OUR VIN NUMBER IS NOT PART OF THE RECALL. I CONTACTED THE DEALERSHIP AND THEY SAID THERE IS NOTHING THEY CAN DO FOR US BUT TO CHARGE US FULL PRICE FOR THE REPAIR.

Mileage: 175,588

THE STEERING IN MY CAR WAS AFFECTED. FIRST SIGNS OF ISSUE WERE STEERING WHEEL SHAKING WHILE STOPPED, PARKED AND DRIVING DOWN THE ROAD. THEN SUDDENLY WHILE DRIVING THE POWER STEERING WENT AND THANKFULLY I WAS ONLY GOING ABOUT 20MPH. I WAS NOT TURNING AND WAS ABLE TO FORCE THE WHEELS TO TURN OFF INTO THE SIDE OF THE ROAD. I WAS ON A CITY STREET IN A RESIDENTIAL AREA.

Mileage: 133,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK LEFT TO RIGHT AND STOPPED WORKING. ALSO, THE ELECTRIC POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KAYSER FORD LINCOLN (2303 W BELTLINE HWY, MADISON, WI 53713, (608) 271-6000) WHERE IT WAS DIAGNOSED THAT THE STEERING ROTATION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2014. THE FAILURE MILEAGE WAS 169,261.

Mileage: 169,261

POWER STEERING STOPPED WORKING WHILE DRIVING. VEHICLE CODE SHOWS DTC B2278

INCIDENT WHILE DRIVING 40 MPH STEERING COLUMN STARTED TO SHAKE THEN STEERING FAILED MAKING IT EXTREMELY DIFFICULT TO TURN PLACING THE CAR AT RISK FOR AN ACCIDENT. THIS VEHICLE YEAR AND MODEL WAS PART OF NHTSA CAMPAIGN RECALL 14V284000 AND FORD RECALL #14S05. UNFORTUNATELY THEY DID NOT INCLUDE OUR VIN # IN THE CARS THEY WOULD FIX. SAME PROBLEM AS ALL THE ONES THEY DECIDED TO FIX. SELECTIVE SAFETY ISN'T SAFE. SINCE THIS ISSUE IS THE SAME AS THE OTHERS, WE TOO NEED TO BE REIMBURSED FOR THE COSTS OF MAKING OUR CAR SAFE AGAIN.

Mileage: 160,000

WHILE BEING DRIVEN (VEHICLE IN MOTION) THE ELECTRIC POWER STEERING STEERING CUTS OUT RANDOMLY AND WITHOUT WARNING LEAVING THE VEHICLE WITH ONLY MANUAL STEERING CAPABILITY. THIS IS THE SAME ISSUE ADDRESSED BY NHTSA CAMPAIGN # 14V284000 / FORD RECALL #14505, HOWEVER THIS VEHICLE'S VIN WAS NOT PART OF THAT RECALL.

Mileage: 119,000

I STARTED HAVING PROBLEMS STEERING THE VEHICLE. IT FEELS LIKE MANUAL STEERING.

STEERING WHEEL STARTED MAKING A CLUNK NOISE SOMETIMES WHEN TURNING.DRIVING YESTERDAY THE STEERING GOT VERY STIFF.PARKED THE STEERING WOULD BE HARD. THERE WAS A RECALL #14S05 MAY 29 2014.WHEN I CALLED FORD THEY SAID MY CAR IS NOT ON RECALL LIST. SAME PROBLEM EPS -ELECTRIC POWER STEERING ASSIST,TORQUE SENSOR IN STEERING COLUMN OR UPDATED SOFTWARE NEEDED.IT'S VERY HARD TO TURN THE WHEEL WHEN DRIVING. IT SHOULD BE ON RECALL LIST .IT'S A SAFETY HAZARD.

Mileage: 158,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SHOOK AND VIBRATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BOB SIGHT FORD, 610 NW BLUE, LEE SUMMIT, MO) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

MY CAR EXPERIENCED A POWER STEERING ASSIST FAULT AS I WAS DRIVING ON THE CITY STREETS THIS EVENING, CAUSING ME TO LOSE CONTROL OF MY CAR. IT WAS VERY ALARMING TO IMMEDIATELY BE LEFT WITHOUT POWER STEERING WHEN DRIVING AND TRYING TO MANEUVER MY WAY HOME SAFELY.

Mileage: 150,000

POWER STEERING LOSS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE WRENCH ICON SYMBOL ILLUMINATED AND THE STEERING LOST POWER. THE CONTACT STATED THAT THE STEERING WAS REPAIRED FOUR YEARS AGO PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO ROCHESTER FORD (507-288-7564, LOCATED AT 4900 US-52, ROCHESTER, MN 55901) WHERE IT WAS STATED THAT THE VEHICLE WOULD NOT BE REPAIRED FOR FREE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS ALREADY COMPLETED ONCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,119.

Mileage: 116,119

I CRANKED MY FORD ESCAPE I COULD FILL THAT I HAD NO POWER STEERING

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED AND PLACED IN REVERSE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

Mileage: 190,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING, THE WRENCH WARNING INDICATOR ILLUMINATED AND A CHIME SOUND WAS HEARD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *DT*JB

Mileage: 30,000

THE STEEERING STOPS WORKING EXTREAMLY HARD TO TURN THE WHEEL. I TURN CAR BACK ON AND OFF AND IT WORKS! I WAS IN PARK. PUT INTO DRIVE I COULDN'T MOVE THOUGHT IT STALLED. TURNED CAR OFF AND BACK ON AND IT WORKED HAPPENED 2X TONIGHT!!

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 70 MPH ON THE INTERSTATE, THE POWER STEERING SEIZED. THE CONTACT CONTINUED TO DRIVE, BUT THE STEERING WHEEL SHOOK MILDLY AND WAS DIFFICULT TO TURN. IN ADDITION, THE SERVICE VEHICLE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 240,000.

Mileage: 240,000

I DID THE STEERING RECALL BUT HOWEVER, AFTER 2-YEAR DRIVING. MY STEERING FAILED WHEN I DRIVE ON THE HIGHWAY IN 70MILE. IT IS SO HORRIBLE THAT MY WHOLE FAMILY WAS IN THE CAR. FORD THEY DIDN'T REALLY CARE ABOUT ESCAPE STEERING ISSUE. I GUESS THEY ARE WAITING FOR SOMEONE DEAD IN THE ACCIDENT. PLEASE LOOK THIS ISSUE SERIOUSLY. THERE ARE SOME MANY OWER HAVE THE SAME ISSUE EVEN THEY DID THE RECALL.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST THE ABILITY TO STEER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWER STEERING FAILED. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO FRIENDLY FORD (2250 SOUTH ROAD, POUGHKEEPSIE, NY 12601) WHERE THE POWER STEERING FAILURE WAS CONFIRMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

THE INITIAL PROBLEM I ENCOUNTERED IS THAT THE STEERING WHEEL WOULD SHAKE WHILE THE VEHICLE WAS IN GEAR THOUGH STOPPED. I TOOK IT TO A SHOP AND WAS INFORMED OF A TECHNICAL SERVICE BULLETIN REGARDING A TORQUE ANGLE STEERING SENSOR, WHICH WAS BELIEVED TO BE THE SOURCE OF THE PROBLEM. AFTER THAT REPAIR, THE STEERING WHEEL NO LONGER SHAKES UPON BRAKING. HOWEVER, THE VEHICLE PULLS HARD TO THE LEFT. THE STEERING WHEEL HAS PRESSURE TO THE RIGHT, BUT NO RESISTANCE TO THE LEFT, AND IS THEREFORE ALWAYS STEERING TO THE LEFT. I DID ALERT THE SHOP TO THE PROBLEM AND THEY MADE CERTAIN IT WAS NOT AN ISSUE WITH THE ALIGNMENT. THEY HAVE INFORMED ME THAT THE CAUSE OF THE PROBLEM IS A FAULTY STEERING COLUMN ASSEMBLY WHICH THE NEW TORQUE ANGLE STEERING SENSOR IS NOT ABLE TO CALIBRATE AGAINST. THE VEHICLE IS NOW LARGELY NOT SAFE TO DRIVE UNTIL THE SECOND ROUND OF REPAIRS ARE DONE. THE SHOP WHERE I HAD THE REPAIRS DONE, BELIEVE FORD IS AWARE OF THE PROBLEM WITH THE STEERING ASSEMBLY - THE REASON THEY BELIEVE FORD IS AWARE OF THE ISSUE IS BECAUSE THEY CALLED A LOCAL FORD DEALERSHIP AND FOUND THAT THE DEALERSHIP KEEPS THIS ENTIRE ASSEMBLY IN STOCK. THE CHOICE TO KEEP THIS ASSEMBLY IN STOCK, I WAS TOLD, IS INDICATIVE OF ROUTINE NEED TO REPLACE THIS PART.

Mileage: 109,000

THE ERROR MESSAGE POWER STEERING ASSIST FAULT APPEARED ON THE DASH BOARD. THE STEERING WHEEL SHAKES BACK AND FORTH EVEN WHEN IN PARK. THE STEERING HAS BECOME VERY LOOSE AND TAKES A LOT MORE TO STEER THE VEHICLE. MOVING THE STEERING WHEEL TO THE LEFT AND RIGHT NOW DOES NOT SIGNIFICANTLY MOVE THE VEHICLE.

Mileage: 134,000

POWER STEERING STOPPED WORKING WHILE I WAS DRIVING, FORD WON'T COVER IT, $1500.

Mileage: 135,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE VEHICLE WAS TAKEN TO GENESEE VALLEY FORD (1675 INTERSTATE DRIVE, AVON, NY 14414, 833-755-3455) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). AFTERWARDS, WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CORTESE FORD (2500 WEST HENRIETTA ROAD, ROCHESTER, NY, 585-277-3280) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 149,000.

Mileage: 149,000

I BROUGHT MY CAR IN FOR THE RECALL TO BE FIXED ON 1/2/18 AND THE FORD DEALERSHIP JUST REPROGRAMMED MY TORQUE SENSOR. ON 5/24/18 MY CAR WAS BACK IN THE DEALERSHIP FOR HAVING ABOUT 8" OF PLAY IN MY STEERING WHEEL. THEY SAID THAT WAS NOT DUE TO THE RECALL AND CHARGED $299.19 TO FIX A U JOINT. MY STEERING WHEEL CONSTANTLY SHAKES, INCLUDING WHILE IDLING AND DRIVING ON THE INTERSTATE, WHILE TURNING, ETC. MY WRENCH LIGHT AND TRACTION CONTROL LIGHT COMES ON RANDOMLY. THEY SAY THAT THE STEERING COLUMN IS FAILING. THEY SAY THAT IT IS DANGEROUS TO DRIVE BUT DENY THAT IT HAS ANYTHING TO DO WITH THE RECALL.

Mileage: 160,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL FAILED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO LINDSAY FORD OF WHEATON (11250 VEIRS MILL ROAD, WHEATON, MD 20902) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE CONTACT WAS INFORMED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 154,063.

Mileage: 154,063

EPSA HAS FAILED. DROVE TO WORK AND RAN ERRANDS AFTER WORK WITH NO PROBLEMS. WENT TO DRIVE SISTER TO WORK AND COULD BARELY TURN THE STEERING WHEEL. DID NOT KNOW CAR DID NOT HAVE POWER STEERING RESERVOIR OR NEED FLUID. CAR IS DRIVABLE BUT VERY HARD TO TURN. DID NOT KNOW OF ANY RECALL ON THIS PART UNTIL I LOOKED UP ISSUE ON THE INTERNET. EXTREMELY DISAPPOINTING THAT FORD KNOWS ABOUT THIS AND FAILS TO INFORM THEIR CUSTOMERS. NOW LOOKING AT EXPENSE I REALLY CANNOT AFFORD.

Mileage: 153,000

POWER STEERING FAILURE DUE TO BAD SENOR

Mileage: 132,000

ELECTRIC POWER STEERING WENT OUT WHILE DRIVING DOWN THE HIGHWAY AT 75 MPH. SAME SAFETY RECALL WITH OTHER VEHICLES WITH THIS MAKE AND THIS MODEL AND YEAR NUMBER.

Mileage: 144,000

THE FRONT PASSENGER BRAKE CALIPER KEEPS SEIZING. I REPLACED IT IN JULY ALONG WITH THE ROTOR AND PADS AND NOW ITS STARTED SEIZING YET AGAIN. THE STEERING SHAFT U JOINT WEARS OUT EASY AND CAUSES THE STEERING TO BECOME LOOSE.

Mileage: 150,000

WHEN IN IDLE, PARK OR OR IN DRIVE. THE CARS STERRING WHEEL WOULS SHAKE. JUST SHAKE LIKE IT WAS VIOLENT RATTLE, NOT THE WHOKE CAR JUST THE SREERING WHEEL. LIKE IF IT WERE HAVIBG A SEIZURE. LIKE WISE HAPPENS WHEN ITS DRIVEN

Mileage: 2

VEHICLE WAS RUNNING, BUT STOPPED AND STEERING WHEEL WOULD RATTLE/SHAKE SIDE TO SIDE. AFTER VEHICLE WAS PARKED OVERNIGHT, WHEN VEHICLE WAS STARTED UP THE NEXT MORNING THE POWER STEERING WAS NO LONGER OPERATIONAL SO VEHICLE WAS TURNED OFF AND NOT MOVED. TWO DAYS LATER, VEHICLE WAS STARTED UP AGAIN AND POWER STEERING WAS STILL NOT WORKING. VEHICLE WAS TAKEN TO A REPAIR SHOP WHO NOTICED A RECALL THAT WOULD COVER THE REPAIRS, HOWEVER, ACCORDING TO FORD (LANDMARK FORD DEALERSHIP, TIGARD, OR) THE REPAIRS WOULD NOT BE COVERED UNDER THE RECALL. IN 2014 A RECALL NOTICE WAS ISSUED FOR THE MAKE, MODEL, YEAR OF VEHICLE BUT NO NOTICE WAS RECEIVED BY OWNER. THE 2014 RECALL DOESN'T SEEM TO BE RESOLVED.

Mileage: 161,250

STEERING COLUM STARTING SHAKING LIKE HAVING A SEIZURE

Mileage: 110,000

POWER STEERING ASSIST FAULT, I HAVE LOST POWER STEERING

Mileage: 104,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE STEERING SEIZED. ALSO, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000.

Mileage: 215,000

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A FAILURE THAT WAS COVERED UNDER A RECALL, BUT HAD EXPIRED PRIOR TO IT'S PURCHASE. THE VEHICLE WAS TESTED FOR THE RECALL WITH THE PRIOR OWNER, BUT ONLY A SOFTWARE UPDATE WAS PERFORMED NO WORK WAS COMPLETED DUE TO NO ERROR CODES.*JS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL RATTLING NOISE AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

IT'S HARD TO TURN THE CORNER

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING SEIZED. THE CONTACT ALMOST CRASHED INTO A BARN DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ANDERSON LINCOLN FORD (2500 WILDCAT DR, LINCOLN, NE 68521, (402) 458-9800) WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS SUPPOSED TO BE REPAIRED; HOWEVER, A SYSTEM PATCH UP WAS COMPLETED INSTEAD. WHILE THE CONTACT'S SPOUSE WAS DRIVING 20 MPH, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO HAWK EYE FORD (2027 US-34, RED OAK, IA 51566, (712) 623-5147), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 270,000.

Mileage: 270,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BY BOB MAXEY FORD OF HOWELL, INC. (2798 E GRAND RIVER AVE, HOWELL, MI 48843, (517) 545-5700); HOWEVER, THE REMEDY FAILED. WHILE REVERSING OUT OF A PARKING SPACE, THE ELECTRIC POWER STEERING (EPS) FAILED. THE EPS INDICATOR FLASHED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TURNED OFF AND BACK ON, BUT THE EPS CONTINUED TO FAIL INTERMITTENTLY. BOB MAXEY FORD OF HOWELL AND BRIGHTON FORD (8240 GRAND RIVER AVE, BRIGHTON, MI 48114, (810) 227-1171) WERE CONTACTED AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED TO DETERMINE IF THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE WRENCH SYMBOL WAS ALSO FLASHING ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP15001 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

POWER STEERING ASSIST FAULT. RECALL 14S05. SOFTWARE UPDATE PERFORMED NOW THE TORQUE SENSOR HAS FAILED. FORD DEALER SAYS THE REPAIR IS THE RESPONSIBILITY OF THE VEHICLE OWNER.

Mileage: 182,000

WAS DRIVING VEHICLE IN CITY, SUDDENLY LOST POWER STEERING, NEARLY WRECKING. I GOT CAR TO MECHANIC, HE SAID THE STEERING SHAFT TORQUE SENSOR WAS BAD. HE ALSO STATED THAT THERE WAS A RECALL FROM FORD FOR THIS. I CALLED FORD BECAUSE THE YEAR AND MODEL DID MATCH THE RECALL. #14S05. I WAS TOLD BY FORD THAT THIS VEHICLE WAS NOT COVERED. I RELUCTANTLY PAID OUT OF POCKET TO REPAIR BECAUSE THIS WAS DANGEROUS. I DO FIND IT COINCIDENTAL THAT THERE WAS A RECALL FOR THIS SAME EXACT THING ON THIS VEHICLE, BUT WAS TOLD THIS ONE WAS NOT COVERED ANY HELP WOULD BE APPRECIATED, THIS IS AN UNSAFE CONDITION.

Mileage: 110,000

WHILE DRIVING LOST POWER STEERING. NO LIGHTS OR CODES. WAS DRIVING HIGHWAY AND IN TOWN. HAD POWER STEERING THEN IT JUST QUIT ALMOST WRECKED.

Mileage: 250,000

POWER STEERING ASSIST FAULT WITH COMPLETE LOSS OF POWER STEERING. RECALL REPAIR IN 2014 ONLY REPROGRAMED THE STEERING MODULE DID AND NOT REPLACE DEFECTIVE PARTS. PROBLEM STARTED WHEN TURNING INTO DRIVEWAY, DASHBOARD WARNING ALERTED POWER STEERING ASSIST FAULT WITH COMPLETE LOSS OF POWER STEERING. SHOULD BE ANOTHER RECALL TO REPLACE DEFECTIVE SENSORS.

Mileage: 88,500

LOST POWER STEERING WHILE DRIVING MAKING IT DIFFICULT TO STEER.

Mileage: 135,000

DROVE TO WORK AT 6 AM WENT TO USE FOR LUNCH VEHICLE HAD NO POWER ASSISTED STEERING MORE LIKE MANUAL STEERING. MAKING VERY DIFFICULT IN PARKING , ON RAMPS TURNING AT INTERSECTIONS. MY MECHANIC TELLS ME STEERING COLUMN PART FAILURE THAT THEY HAVE REPLACED IN SEVERAL ESCAPES & MARINERS. MY BOSS WENT ON LINE AND FOUND INFO ON RECALL OF 915,216 FORD ESCAPES & MERCURY MARINERS. PROBLEM WAS WHEN BACKING OUT OF PARKING SPOT TYING TO TO TURN TO RIGHT WAS VERY DIFFICULT MORE LIKE MANUAL STEERING

Mileage: 95,000

SOMETIMES MY STEERING WHEEL IS VERY HARD. IN ADDITION, MY CAR WON'T ABLE TO START WHEN TURN MY KEY - MY BATTERY IS GOOD AND MY STARTER IS OK. NO CRANK NO START

Mileage: 128,500

MY DAUGHTER STARTED TO DRIVE HER CAR WHEN THE STEERING QUIT WORKING. I DROVE IT HOME WITHOUT THE POWER ASSIST. IT WAS HARD TO TURN. NOW I NEED A NEW STEERING COLUMN. THIS FAILED WITHOUT WARNING AND HAD NO CODES ABLE TO READ ON A CODE READER. HAD TO TAKE DEALER TO USE A FORD COMPUTER TO READ WHAT IS GOING ON.

Mileage: 129,000

PARK THE CAR WENT AND PAY A BILL CAME BACK OUT START THE CAR NO POWER STEERING COULD NOT TURN THE WHEEL NO POWER STEERING. BOUGHT CAR IN 2012 CARRIAGE FORD USED.

Mileage: 170,200

I HAVE BEEN HAVING MULTIPLE PROBLEMS WITH THIS VEHICLE. I WENT AND GOT THE POWER STEERING RECALL FIXED 1 YR TO MAYBE 2 YRS AGO AND FORD SAID IT WAS FIXED. NOW I'M HAVING POWER STEERING GOING OUT WHILE DRIVING AND CAR PULLS TO THE RIGHT. I THEN TURN THE VEHICLE OFF AND BACK ON AND IT GOES BACK TO WORKING CORRECTLY. I WENT BACK TO FORD AND THEY SAID THAT THE RECALL HAS BEEN FIXED AND CLOSED OUT AND NOTHING THEY CAN DO. NOW I'M HAVING POWER STEERING STILL GOING OUT AND NOW ALL MY LIGHTS (ABS,TRACTION CONTROL,TIRE,AIR BAG, ANTI THEFT LIGHT). AFTER SPENDING 200 AT FORD THEY TOLD ME ECM IS BAD AND NEED TO REPLACE. ALMOST 500 AT FORD FOR KEYS TO BE PROGRAMMED TO NEW COMPUTER I AM STILL HAVING SAME PROBLEMS AND FORD WANTS ME TO SPEND MORE MONEY TO SEE WHAT THE NEXT STEP IS.

Mileage: 156,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 2 MPH IN REVERSE, THE STEERING ABILITY SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

THE POWER STEERING JUST STOPPED WORKING, AND HAD A HARD TIME TRYING TO STEER THE CAR IN TRAFFIC, THIS IS HARD TO TRY AND TURN THE WHEEL. IF THIS HAPPED IN A LOT OF TRAFFIC IT COULD BE A WRECK. I THINK FORD SHOULD BE HELD TO FIX THIS PROBLEM. I WAS STOPPED AT A LIGHT I DID NOT HAVE A WRECK BUT IT WAS A SURPRISE WHEN I TRIED TO TURN THE CORNER.

Mileage: 137,000

MY POWER STEERING WENT OUT AND IT IS VERY DIFFICULT TO STEER.

Mileage: 180,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.

Mileage: 187,000

POWER STEERING FAILED BECAUSE OF A BAD SENSOR. FORD DEALER SAID PROGRAMMING WAS COVERED IN A RECALL NOT REPAIRING THE HARD PART THAT FAILED. STEERING WAS POSSIBLE WITH HUGE AMOUNT OF EFFORT WITH THE BAD SENSOR.. REPLACED SENSOR AND THE VEHICLE'S POWER STEERING WAS RESTORED.

Mileage: 108,000

LOST POWER STEERING ASSIST FOR A COUPLE OF SECONDS MAKING A RIGHT TURN AT LOWER SPEED. AFTER SITTING FOR 10 HOURS, STARTED CAR AND HAD NO POWER STEERING ASSIST WHEN BACKING UP. VEHICLE HAS RECALL 14S05. RECALL IS AS FOLLOWS: IF VEHICLE HAS CODE B2278, REPLACE POWER STEERING TORQUE SENSOR. IF VEHICLE HAS CODE B3142 OR B2277, REPLACE STEERING ASSEMBLY. IF NO CODES STORED, REPROGRAM PSCM AND IC MODULE. MY CAR HAD NO CODES JUNE 2016 AND REPROGRAMING WAS DONE. TWO YEARS LATER, I HAVE NO POWER STEERING AND CODE B2278. POWER STEERING TORQUE SENSOR IS DEFECTIVE. DEALER/MANUFACTURER STATES RECALL WAS ALREADY DONE AND WILL NOT PERFORM SENSOR REPLACEMENT.

Mileage: 127,670

ELECTRIC STEERING PUMP TURNS OFF WHEN STEERING WHILE DRIVING ON HIGHWAY. THE STEERING ANGLE SENSOR QUITS WORKING CAUSING THE ELECTRIC STEERING PUMP TO TURN OFF. THIS IN TURN MAKES THE VEHICLE HARD TO STEER WHEN DRIVING AND MAY CAUSE A ACCIDENT.

Mileage: 113,976

STEERING SYSTEM FAULT APPEARS ON DASH...MAKING THE WHEEL LOCK UP IN DRIVE OR TURNING.WHEN I WAS PARKING STEERING WAS EXTREMELY HARD PLEASE RECALL THIS MATTER I SEEN IN 2006 A RECALL ON GOOGLE ON THE DATE OF 11/1/2018... FORD WILL SAY THERE ARE NO SUCH THING ITS EXTREMELY DANGEROUS AS WELL AS A DEFECT THAT CAME OUT OF BO WHERE

Mileage: 223,000

ON 10/25/2018, MY DAUGHTER WAS DRIVING HER 2008 FORD ESCAPE AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. SHE COMPLETELY LOST POWER STEERING. THIS OCCURRED IN TRAFFIC AND SHE WAS NOT ABLE TO CONTINUE STEERING THE CAR. NO WARNINGS OR CODES APPEARED. THIS WAS A VERY DANGEROUS AND SCARY SITUATION THAT COULD HAVE RESULTED IN HER HAVING AN ACCIDENT AND PERHAPS KILLING SOMEONE OR HERSELF. THE VEHICLE WAS TOWED TO A DEALERSHIP IN BIRMINGHAM, AL (LONG-LEWIS FORD) AND DIAGNOSED WITH CODE B2278/NEEDS STEERING COLUMN ASSEMBLY. I IMMEDIATELY STARTED CONTACTING FORD AS THIS WAS CERTAINLY A SAFETY ISSUE. AFTER TALKING WITH A SUPERVISOR, THEY INFORMED ME THAT SAFETY RECALL 14S05 WAS COMPLETED ON THE CAR ON JULY 2014, 2018 AT FORD SQUARE OF MOUNT VERNON IN MOUNT VERNON, IL SO THERE WERE NO RECALLS AVAILABLE AT THE TIME. I PROCEEDED TO CONTACT THAT DEALERSHIP AND FOUND OUT THAT THEY ONLY REPROGRAMMED THE PSCM SINCE THE CAR DIDN'T HAVE A FAULT CODE. I DID NOT OWN THE CAR DURING THIS TIME SINCE I PURCHASED IT 5 MONTHS LATER. INTERMITTENT ISSUES OCCURRED AFTER THE PURCHASE WHILE TRAVELING ON THE HIGHWAY BUT WERE TOLD BY THE DEALERSHIP THAT EVERYTHING WAS OK. AGAIN, NO WARNINGS OR CODES APPEARED. I HAVE BEEN TOLD BY FORD MECHANICS THAT THE REPROGRAMMING OF THE PSCM REMOVED FORD FROM RESPONSIBILITY AND NOW OWNERS ARE STUCK WITH AN EXPENSIVE CAR REPAIR. SEVERAL DEALERSHIPS HAVE STATED THAT FORD WAS NEGLIGENT IN CORRECTING THE PROBLEM AND NOW MORE CARS ARE STARTING TO SEE THE PROBLEM AND CAUSING EVERYBODY ON THE ROAD TO BE AT RISK OF AN ACCIDENT, POSSIBLY RESULTING IN DEATH. THE CAR HAS 113,000 MILES ON IT AND IT WILL BE REPAIRED AT LONG-LEWIS FORD AT MY EXPENSE WHICH IS VERY COSTLY. THE CAR WAS ASSEMBLED AT THE KANSAS CITY PLANT WHICH WAS THE SUBJECT OF THE RECALL.

Mileage: 113,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH, THE STEERING WHEEL SEIZED. THE POWER STEERING FAULT LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE AND WAS LATER DRIVEN TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Mileage: 200,000

THE POWER STEERING SENSOR HAS GONE OUT FOR THE SECOND TIME ON THIS VEHICLE.

Mileage: 106,000

POWER STEERING WENT OUT AFTER HAVING TRUCK FOR ONLY 6 MONTHS. I HAVE TO GET SUSPENSION PROBLEMS FIXED EVERY OTHER MONTH. AND THE MUFFLER EVERY OTHER MONTH.

POWER STEERING WENT OUT ON 2008 FORD ESCAPE WHEN TURNING OUT OF PARKING LOT. TOOK IT TO MECHANIC; HE SAID THERE'S A RECALL (14S05) ON IT. I CALLED MY LOCAL FORD DEALER'S SERVICE DEPARTMENT, THEY RAN THE VIN # AND SAID THERE'S NO OPEN RECALL. THE INFO I'VE GATHERED STATES THAT IT'S ON MODELS ASSEMBLED IN KANSAS CITY, AND MY ESCAPE WAS ASSEMBLED IN KANSAS CITY, ACCORDING TO VIN. I'VE FOUND OTHER COMPLAINTS ABOUT THIS ONLINE. I REMEMBER TAKING IT IN FOR A RECALL A COUPLE YEARS AGO BUT DON'T KNOW WHAT IT WAS FOR; AND I'M LEARNING THAT FORD ONLY FIXED THE SOFTWARE BUT NOT THE PARTS RELATED TO THIS RECALL. I THINK THIS IS HIGHLY QUESTIONABLE AND NEEDS TO BE INVESTIGATED.

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE POWER STEERING BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING TORQUE ANGLE SENSOR WAS DEFECTIVE AND NEEDED REPLACEMENT. THE CONTACT STATED THAT WILLIS FORD (15 N DUPONT BOULEVARD, SMYRNA, DE 18877) PERFORMED A SOFTWARE UPDATE OF THE POWER STEERING PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2015. THE DEALER ONLY PERFORMED THE SOFTWARE UPDATE AND DID NOT REPLACE THE PARTS. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *TT*JB

Mileage: 130,000

MY 2008 ESCAPE (BUILT NOV '07) HAD RCL 14S05 PERFORMED NOV 2014 WHEN THERE WERE NO STEERING SYMPTOMS. HAD CAR IN FOR NEW TIRES ON MY OWN DIME, DEALER WANTED TO DO OPEN RECALL. I LET THEM. IN 2007 AND EVER SINCE, MY STEERING WENT BAD. INTERMITTENTLY THE WHEEL ROCKS IDLING IN PARK. ALWAYS LACK OF ASSIST PARKING MANUEVERS, DEPENDING ON AMBIENT TEMP. I SEEK FORD TO RE-OPEN RECALL 14S05 TO FIX THIS STEERING LACK OF ASSIST DESIGN PROBLEM. IT IS BAIT AND SWITCH FOR FORD TO CALL THE RECALL CLOSED IF YOU HAD REFLASH DONE AT EARLY POINT IN TIME WHEN STEERING DESIGN FLAW EXISTS THAT RIDES WITH VEHICLE FOR ITS LIFETIME. OR REIMBURSE/SEND ME NEW STEERING TORQUE SENSOR.

Mileage: 61,439

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. APPROXIMATELY FOUR MONTHS LATER, WHILE DRIVING, THE POWER STEERING COMPLETELY FAILED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE LOCAL DEALER (BROADWAY FORD, 1010 SOUTH MILITARY AVE, GREEN BAY, WI) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS ALSO NOTIFIED. THE OWNER WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000(STEERING), BUT THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS INVALID.

Mileage: 135,000

THE AUTOMATIC STEERING STOPPED WORKING WHILE MY DAUGHTER WAS DRIVING ON A BUSY CITY STREET 30 MPH LAST NIGHT. AS SHE SLOWED AND TRIED TO CORRECT, SHE WAS UNABLE TO AVOID A COLLISION AS A RESULT. THIS IS THE SECOND TIME THIS HAS OCCURRED TO A SECOND DAUGHTER. AFTER INVESTIGATING THIS ISSUE FOLLOWING THE MOST RECENT ISS, IT IS OBVIOUS THAT FORD WAS NEGLIGENT DURING THE RECALL REPAIR. FORD RECALLED THIS SAFETY ISSUE, BUT ONLY UPDATED SOFTWARE RATHER THAN FIXED THE ISSUE. THIS WAS A DESIGN FAILURE BY FORD PUTTING PEOPLE, INCLUDING MY DAUGHTERS AT RISK. PEOPLE HAVE INDICATED THAT THIS REPAIR WILL COST BETWEEN $3,500 AND $5,000. AS THIS WAS IDENTIFIED AS A PREVIOUS POTENTIAL FAILURE DUE TO THE FORD ENGINEERING DEFICIENCY, HOW CAN THEY BE EXONERATED FROM RESPONSIBILITY.

Mileage: 100,000

AFTER SITTING AT A STOP LIGHT FOR ABOUT 30 SECONDS, I STARTED TO MAKE A LEFT TURN. AS I STARTED TO, THE POWER STEERING IN MY SUV STOPPED WORKING, A DASHBOARD LIGHT TURNED ON (DIDN'T SEE WHICH ONE), AND AN AUDIBLE WARNING ALERT TURNED ON. I HAD TROUBLE TURNING THE VEHICLE, THINKING I MIGHT NOT BE ABLE TO KEEP THE CAR ON THE ROAD, BUT EVERYTHING WENT BACK TO NORMAL A FEW SECONDS AFTER COMPLETING THE TURN. IT DID NOT HAPPEN AGAIN AFTER DRIVING THE CAR HOME (A FEW MILES). I HAVE NOT DRIVEN IT SINCE THIS HAPPENED.

Mileage: 178,000

MY CAR IS IN THE SHOP FOR AN UNRELATED ISSUE, AND AFTER COMPLETING REPAIRS MY MECHANIC TOOK THE CAR OUT FOR A TEST DRIVE. WHILE DRIVING MY CAR THE POWER STEERING FAILED AND MY MECHANIC CHECKED AND THERE IS A RECALL FOR THIS ISSUE FOR THIS MODEL YEAR FOR THIS ISSUE BUT MY VIN DOES NOT FALL WITHIN THE PARAMETERS FOR THE RECALL.

Mileage: 109,328

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE STEERING WHEEL ROCKED BACK AND FORTH WITHOUT WARNING AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO ANDERSON'S ROCK RIVER FORD (815-229-0510, LOCATED AT 224 N ALPINE RD, ROCKFORD, IL 61107) WHERE IT WAS STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A DISCOUNT TOWARD THE REPAIR COST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Mileage: 75,000

CONTACTED BARBER FORD AND DROPPED OFF VEHICLE FOR POWER STEERING RECALL NHTSA 14V284000 FORD NUMBER 14S05 AT 8 AM ON 9/11/18 WAS TOLD WILL BE DONE SAME DAY GOT CALL 11 AM WAS TOLD PART NOT THERE NEEDS TO BE ORDERED WILL BE DONE TOMORROW 9/12/18. NEVER GOT A CALL FROM BARBER FORD. CALLED AT 11 AM TODAY 9/12 WAS TOLD SHOULD BE DONE BY END OF DAY. NEVER GOT ANOTHER CALL. CALLED AFTER 4 AND GET VOICEMAIL SAYING NO ONE AVAILABLE LEAVE MESSAGE. NEVER GOT A CALLBACK.

IN 2014 I TOOK MY ESCAPE INTO FORD FOR THE RECALL. WEEKS LATER, THE STEERING WHEEL STARTED TO SHAKE...THEN BECAME IMPOSSIBLE TO TURN. FORD SAID I'D HAVE TO PAY $1600 TO GET THE STEERING TORQUE SENSOR REPLACED, AND THEIR PART ON THE RECALL WAS DONE WITH HOOKING IT UP TO A COMPUTER. BUT I COULDN'T TURN IT. I DRIVE A 3 YEAR OLD, AND I AM NOT ABLE TO PAY TO FIX OR BUY SOMETHING NEW. I BOUGHT A FORD BC I THOUGHT THEY CARED ABOUT SAFETY. AND STOOD BEHIND THEIR PRODUCT. I PUT LIVES IN DANGER BC I NEED TO WORK. AND I HAVE TO DRIVE THERE. HELP!!!!

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE BECAME DIFFICULT TO STEER AND THE "NEED SERVICE" WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND REFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

TAKARA RECALL. THE POWER STEERING IS NOT WORKING. DRIVING VEHICLE AND IT JUST STOPPED. WAS BACKING OUT OF THE DRIVEWAY

Mileage: 107,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A TURN, A CLUNKING NOISE WAS HEARD FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

Mileage: 62,000

LOST MY POWER STEERING AS I WAS DRIVING AT A HIGH RATE OF SPEED ALMOST ROLLED AND CRASHED THE VEHICLE. THIS IS A KNOWN PROBLEM AND FORD I S SIMPLY DOING NOTHING ABOUT IT. PLEASE DO SOMETHING BEFORE SOMEONE GETS BADLY HURT OR KILLED. THIS VEHICLE WAS TAKEN INTO THE DEALER FOR A RECALL 14S05 ON JAN. 1ST 2018. THEY SIMPLY DID A COMPUTER UPDATE AND THIS DID NOT REPAIR THE VEHICLE. SOMEONE NEEDS TO HOLD FORD ACCOUNTABLE.

Mileage: 72,000

THE POWER STEERING WOULD INTERMITTENTLY GO IN AND OUT WHILE DRIVING CAUSING NEAR ACCIDENTS AND IT COULD'VE BEEN A LOT WORSE IF I HAD NOT BEEN CAUTIOUS OR STRONG ENOUGH TO TURN THE VEHICLE MANUALLY. IT COMPLETELY WENT OUT AND MAKES IT EXTREMELY DIFFICULT TO DRIVE AND ALMOST IMPOSSIBLE TO TURN AT TIMES.

Mileage: 290,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STARTED SHOWING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE RECALL WAS CLOSED. THE VEHICLE WAS TAKEN TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, (937) 429-1300) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS FAULTY. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 152,000. *TT *TR

Mileage: 152,000

RECALL 14S05. DEALERSHIP UPDATED MODULE 8/19/14. TORQUE SENSOR FAILED MAY 2018 CAUSING AN UNSAFE INCIDENT ON THE FREEWAY. MY COMPLAINT IS THAT FORD WOULD NOT REPLACE THE PART WITHOUT CHARGE. HAD TO REPLACE THE PART AT A COST OF ABOUT $800. AFTER DISCUSSION WITH FORD DEALERSHIP AND THEIR REFUSAL TO REPLACE PART AT THEIR COST WE HAD ANOTHER REPAIR SHOP REPLACE THE PART. VEHICLE IS OUT OF WARRANTY AT THIS POINT BUT A RECALL ITEM SHOULD BE HONORED AT WHATEVER POINT SAID PART FAILS FOR CONSUMER. IT IS A KNOWN PROBLEM AND HAS BEEN RECALLED. IF THE PART WASN'T BAD IT WOULD NOT HAVE FAILED. PLEASE CONSIDER REQUIRING THAT FORD SHOULD EXTEND THE REPLACEMENT AND/OR REIMBURSEMENT PERIOD OF THESE PARTS AT NO CHARGE TO CONSUMERS.

Mileage: 250,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 10 MPH OUT OF A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN FORD INC (420 MERRICK RD, LYNBROOK, NY 11563, 516-599-0600) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

COMPLETE LOSS OF POWER STEERING. FORD PROVIDED COMPUTER FLASH AS PART OF RECALL 14S05 IN 2014 BUT NEEDED NEW STEERING ANGLE SENSOR IN 2018. THE RECALL WAS NOT FIXED BY THE NEW COMPUTER SOFTWARE YET THAT SATISFIED THE RECALL REQUIREMENT FOR FORD. MAJOR SAFETY ISSUE AND FINANCIAL BURDEN OF $701.51

Mileage: 130,286

I DROVE THE CAR OFF THE HIGHWAY AND ONTO THE TOWN ROAD, DRIVING SLOWLY AND THE POWER STEERING WEN OUT. I WAS ONLY ABLE TO TURN THE WHEELS USING MANUAL STEERING FOR THE NEXT HALF HOUR AS I DROVE HOME. WHEN I PARKED THE CAR AND LET IT SIT AND THEN RESTARTED THE ENGINE, THE POWER STEERING CAME ON.

Mileage: 74,000

POWER STEERING NOT WORKING.

Mileage: 180,000

OK AS I WAS MAKING A RIGHT TURN OFF THE HIGHWAY I FELT MY STEERING WHEEL TIGHING UP TO POINT I HAVE TO A MAKE SUDDEN STOP BECAUSE OF THE LOSS STEERING.LOOK IT THE MESSAGE CENTER LOST MESSAGE SHOWING PASSAGES AIR BAG OFF. SHOWING CHECK BRAKE SYSTEM.SHOWING BATTERY LIGHT ON LOST THING GOING MESSAGE CENTER.

CAME OUT FROM COFFEE SHOP TO MY PARKED CAR AND STARTED CAR AND STEERING WAS EXTREMELY STIFF. HARD TO STEER LIKE POWER STEERING NOT WORKING. DIFFICULT TO STEER AT LOW SPEEDS. DROVE TO NEARBY MECHANIC WITH HAZARDS ON.

Mileage: 130,000

WHEN I WAS TRYING TO BACK OUT OF A PARKING SPOT FROM A RECENT ERRAND I REALIZED MY WHEEL WAS NOT ALLOWING ME TO STEER. I WAS ALREADY HALF WAY OUT AND COULD NOT DO ANYTHING BUT TO PULL AS HARD AS I COULD TO GET IT TO TURN AS THIS WAS NOT SAFE TO LEAVE AS IS. I AM THANKFUL THAT I WAS A STREET AWAY FROM HOME AND DID NOT HAVE TO MAKE ANY MAJOR TURNS AS I HAD TO MAKE SURE TO GET MYSELF AND MY OCCUPANT TO SAFETY. I HAD NO TURNING ABILITY AND WAS USING ALL MY POWER TO TURN THE WHEEL AS BEST AS I COULD JUST TO GET US BACK HOME. IF WE HAD LOST OUR STEERING IN ANY OTHER SITUATION SUCH AS WHILE DRIVING DOWN THE HIGHWAY OR CITY STREET I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED TO US.

Mileage: 125,837

I HAVE EXPERIENCED LOSS OF POWER STREERING AND HAVE A DASHBOARD ALERT. COMPUTER TESTING STATES THE P2278 STREERING TORQUIE ANGLE SENSOR NEEDS TO BE REPLACED. THE SYMPTOMS ARE THE SAME AS THE FORD 14S05 RECALL: SUMMARY: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. I PURCHASHED THIS VEHICLE USED IN AUGSUT 2015. THE POWER STEERING WHEN OUT IN FEBRUARY, 2016.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT CALLED THE PADUCAH FORD INC. DEALER AT 270- 444-0011 (3476 PARK AVE, PADUCAH, KY 42001) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

CAR LOST POWER STEERING WHILE DRIVING

Mileage: 120,000

RECEIVED DASH NOTIFICATION "POWER STEERING ASSIST FAULT" AND STEERING NOW OPERATING MANUALLY. REPROGRAMMED POWER STEERING COMPONENT 10/2014 AND ISSUE RESURFACED 4/2018. REPROGRAMMING OF POWER STEERING OCCURRED PRIOR TO ME HAVING POSSESSION OF VEHICLE AND VEHICLE IS EXPERIENCE FAULT ISSUES THAT ARE PART OF A 2014 SAFETY RECALL. FORD DEALER WAS NOT WILLING TO FIX THE ISSUE UNDER THE RECALL, BUT DID OFFER THE OPTION OF SPEAKING WITH A SALES PERSON TO BUY A NEW CAR...FORD DEALER ALSO ASKED CURRENT MILEAGE OF VEHICLE AND EXPLAINED THAT THERE WOULD MORE THAN LIKELY BE A COST TO REPAIR THE ISSUE. NOTE: I HAVE ONLY ADDED APPROXIMATELY 18000 MILES TO THE CAR SINCE THE RECALL HAD ORIGINALLY BEEN REPAIRED. THE ISSUE OCCURRED WHEN I STARTED THE VEHICLE: I HEARD A CHIME AND THE NOTIFICATION CAME UP. I THEN NOTICED THAT THE POWER STEERING WAS NO LONGER WORKING. AFTER SHUTTING DOWN THE CAR AND RESTARTING IN THE HOPES OF THE ISSUE CORRECTION, THE POWER STEERING DID NOT FUNCTION CORRECTLY.

Mileage: 158,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT REQUIRED MORE EFFORT TO SAFELY OPERATE THE VEHICLE. IN ADDITION, THE EPS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LINK FORD MINONG (660 W HOKAH ST, MINONG, WI), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT NHTSA ISSUES RECALLS AND WAS REFERRED TO NHTSA TO GET HER VIN ADDED TO A RECALL. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

JANUARY 2017 PULLING INTO A PARKING LOT I FELT A JOLT AND HAD NO ABILITY TO STEER. I WAS ABLE TO COAST INTO A PARKING SPACE WHERE I TURNED OFF MY ESCAPE. I WAITED A FEW MINUTES AND STARTED THE CAR AND PUT IT IN REVERSE. STILL NO ABILITY TO STEER. TURNED OFF ESCAPE & PHONED MY HUSBAND. HE CAME AND TRIED TO STEER THE ESCAPE BUT COULDN'T DO IT WITHOUT A GREAT EFFORT. THE NEXT MORNING WE TOOK IT TO OUR LOCAL GARAGE WHO ADVISED US TO TAKE IT TO THE FORD GARAGE. WE DID AND WERE TOLD IT NEEDED A STEERING COLUMN. THE SERVICE REP TOLD US THIS WAS COMMON IN THE ESCAPES AND TO KEEP OUR RECEIPT BECAUSE FORD MAY HAVE A RECALL. I AM THE SECOND OWNER OF THIS CAR AND RECENTLY DISCOVERED THAT THIS ESCAPE WAS RECALLED AND SERVICED IN JUNE OF 2014. THE FORD MOTOR CO TOLD ME THERE WAS NOTHING ELSE THAT COULD BE DONE SINCE IT WAS SERVICED FOR THIS ISSUE. I TOLD THE REP THAT I WANTED FORD TO KNOW THAT THE RECALL HAVING BEEN DONE LESS THAN 3 YEARS PRIOR TO MY REPAIR DID NOT ALLEVIATE THE PROBLEM AND COST ME $1400. THEN THE REP TOLD ME SHE WOULD REPORT MY NEGATIVE COMMENT AND 'IS THERE ANYTHING FORD CAN HELP YOU WITH TODAY?'

Mileage: 147,200

TORQUE SENSOR RECALL -- INITIAL SYMPTOMS HAPPENED WHILE ON HIGHWAY, TROUBLE STEERING ABOVE 45MPH, STEERING WHEEL VIBRATING 5-10DEGREE ANGLE ON ITS OWN. ONCE OFF THE HIGHWAY TURNING REQUIRING WIDE ANGLE TO GO LEFT OR RIGHT. AFTER PARKED, UNABLE TO GET OUT OF NOSED-IN PARK SPACE. DASHBOARD WRENCH LIGHT LITE -- ERROR CODE B2278 DIAGNOSIS BY AUTO CENTER. DIFFICULT STEERING ON STREET, TOOK TO FORD DEALERSHIP TOLD VIN NOT COVERED BY RECALL EVEN THOUGH STEERING SHAFT TORQUE SENSOR MALFUNCTIONED. PAID FOR TORQUE SENSOR REPLACEMENT FOR A "FREE OF CHARGE RECALL REMEDY".

Mileage: 189,300

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE STOPPED AUTOMATICALLY AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME SAFELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 115,374.

Mileage: 115,374

VEHICLE STEERING WHEEL STARTED SHAKING BACK AND FORTH WHILE STOPPED. THEN STARTED WHILE DRIVING AT CITY AND HIGHWAY SPEEDS. SEVERAL TIMES THE POWER STEERING HAS FAILED IN THE MIDDLE OF A TURN. WHEN RESEARCHING THE ISSUE I FOUND THAT THERE WAS A RECALL BUT NOT FOR MY VIN. WHEN I CALLED FORD THEY SAID THERE WAS A RECALLBUT IT HAS ALREADY BEEN PERFORMED AND IS NO LONGER COVERED EVEN THOUGH THE PART THAT WAS SUPPOSED TO BE FIXED WAS NOT REPLACED. DUE TO THE ISSUES THE VEHICLE CANNOT BE SAFELY DRIVEN ON THE ROAD. IT SEEMS THAT FORD IS ATTEMPTING TO SIDESTEP A SAFETY RECALL BY TELLING CUSTOMERS THAT THEY FIXED A FAULTY TORQUE SENSOR BY SIMPLY UPDATING THE SOFTWARE WHICH COSTS THEM NOTHING. THEN WHEN THE PART FAILS THEY TELL CUSTOMERS THE RECALL NO LONGER APPLIES BECAUSE THEY 'FIXED' THE PROBLEM. IM ATTEMPTING TO GET PAPERWORK FROM FORD BECAUSE I DON'T EVEN REMEMBER IT GOING IN FOR A RECALL IN THE FIRST PLACE. HOW DOES FORD NOT HAVE AN OBLIGATION TO REPLACE PARTS THAT THEY KNOW ARE FAULTY WHEN THERE IS A SAFETY RECALL? THE WHOLE POINT IS TO REMOVE THE PARTS FROM THE VEHICLE BEFORE THEY FAIL AFTER IT IS DETERMINED THAT THEY WILL FAIL. THE RECALL IS 14S05.

Mileage: 191,000

VIBRATING STEERING COLUMN WHILE STILL AND DRIVING AND DASHBOARD ALERT STATING "POWER STEERING ASSIST FAULT" HAD A RECALL REPAIR REPAIR #14S05: ELECTRIC POWER STEERING BY BOB MOORE FORD ON JULY 30, 2014. THEY PERFORMED AN ELECTRONIC UPDATE AND NOW MY POWER STEERING AND STEERING COLUMN ARE HAVING FURTHER ISSUES. FORD WILL NOT HONOR AN ADDITIONAL RECALL REPAIR.

Mileage: 120,000

I HAVE NO POWER STEERING

Mileage: 85,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN STARTING THE VEHICLE, THE STEERING WHEEL WOULD NOT TURN. AN UNKNOWN WARNING INDICATOR ILLUMINATED BEFORE AND DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND EXPLAINED TO THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), AND WAS UNABLE TO BE REPAIRED AGAIN FOR FREE. THE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

THE STEERING WHEEL JUST STARTED SHAKING WHILE IN PARK AND WHILE DRIVING DOWN THE HIGHWAY. WAS TOLD IT'S MY SENSOR IN THE STEERING COLUMN IF AND THAT FORD HAD TO FIX IT BECAUSE IT HAS TO BE REPROGRAMMED.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING OVER 45 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48376) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 153,000.

Mileage: 153,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING OVER 45 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48376) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 153,000.

Mileage: 153,000

MAKING A RIGHT TURN FROM A SIDE STREET ONTO A MAJOR CONNECTOR ROAD. STEERING FROZE WHEN TRYING TO TURN. WAS ABLE TO PUT VEHICLE IN REVERSE TO GET OUT OF MAJOR ROAD. WAVED FOLLOWING CAR AROUND AND BACKED UP FURTHER FROM INTERSECTION SO AS NOT TO CREATE A HAZARD. WAS ABLE TO MOVE STEERING WHEEL SLIGHTLY BUT WAS CLEARLY NOT DRIVABLE AS IT WAS. TURNED OFF IGNITION AND RESTARTED FOR NO REASON. STEERING THEN WORKED.

Mileage: 77,750

HELLO, I WOULD LIKE TO FILE A COMPLAINT WITH FORD MOTOR COMPANY. ON SATURDAY MARCH 24,2018 MY MOM AND I WERE IN LAFAYETTE, LOUISIANA AND HAD PARKED TO GO TO A BAKERY WHEN WE WENT IN AND CAME BACK OUT MY MOM SAID THE STEERING WHEEL WOULDN'T TURN. I COULD OBVIOUSLY SEE HER STRUGGLING. I TRIED TO TURN IT AND IT WAS INCREDIBLY DIFFICULT TO TURN. WE HAD TO GET A TOW TRUCK TO PICK IT UP AND BRING IT TO MY HOUSE. I CALLED FORD MOTOR COMPANY, EXPLAINING TO THEM THE PROBLEM. THE LADY TOLD ME THAT EVEN THOUGH MY VEHICLE WAS EXHIBITING THE SAME PROBLEMS UNDER THE RECALL FOR 2008-2011 FORD ESCAPE, THAT MY VIN NUMBER DIDN'T HAVE ANY RECALLS UNDER IT. I ASKED HER TO SPEAK TO SOMEONE OVER HER AND SHE REFUSED SO I THEN HUNG UP ON HER. I CALLED BACK AND SPOKE TO ANOTHER PERSON, THIS PERSON THEN AFTER KEEPING ME ON HOLD FOR A LONG TIME, TOLD ME THAT MY VEHICLE HAD THIS PROBLEM FIXED ALREADY!!! I TOLD HER THAT'S NOT TRUE AND THEN HUNG UP ON HER. I DECIDED TO CALL BACK JUST TO SEE IF SOMEONE ELSE WAS GOING TO LIE TO ME. THIS THIRD PERSON THAT I SPOKE TO SAID PRETTY MUCH THE SAME THING AS THE FIRST PERSON I SPOKE TO. WHY DID THIS LADY, LIE? ALL I KNOW IS MY VEHICLE IS A 2008 FORD ESCAPE AND THE SAME PROBLEMS THAT OTHER FORD ESCAPE OWNERS VEHICLES ARE EXHIBITING, MINE IS AS WELL. WHY ITS NOT UNDER THE RECALL LIST, I DON'T KNOW. THIS COULD HAVE CAUSED A MAJOR WRECK OR WORSE. I SHOULD HAVE TO GET INJURED OR KILLED FOR FORD TO REALIZE THAT THE FAULT IS ON THEM TO FIX WHAT THEY SO CALLED TAKE PRIDE IN (THEIR VEHICLES)

Mileage: 194,350

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE DEALER (INTERSTATE FORD, 125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342) WAS CONTACT AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SINCE THE VIN WAS NOT INCLUDED IN A RECALL, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

STEERING POWER ASSIST IS SHORTING OUT, I HAD IT TESTED AT A DEALERSHIP AND CONFIRMS IT , ONLY FIX IS TO REPLACE STEERING COLUMN, DOING RESEARCH THIS IS COMMON MALFUNCTION FOR 2008 TO 2011 FORD ESCAPE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE STEERING WHEEL SHOOK AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED PACKEY WEBB FORD AT (866) 496-6602 (1815 OGDEN AVE, DOWNERS GROVE, IL 60515) AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE DEALER STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED, BUT HAD CLOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

STEERING WHEEL SHAKES AT A COMPLETE STOP, WHEN YOU START TO MOVE THE SHAKE BECOME WORSE AND YOU NEED TO HOLD THE WHEEL WITH 2 HANDS OTHERWISE THE WHEEL TURNS AT ANYTIME.

Mileage: 167,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 55 MPH, THE STEERING WHEEL JERKED AND THE CONTACT HEARD AN ABNORMAL GRINDING NOISE. THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CANDY FORD (403 LANSING ST, CHARLOTTE, MI 48813) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED IN AUGUST OF 2014. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE RECALL WAS PREVIOUSLY COMPLETED. THE FAILURE MILEAGE WAS 127,825. *TT THE CONSUMER STATED THE PRIMARY DRIVER'S LEFT SHOULDER WAS IN PAIN FROM STEERING. THE MANUAL STEERING HAD TO BE USED FOR A MONTH BEFORE THE VEHICLE COULD BE REPAIRED.*JS

Mileage: 127,825

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE DEALER (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

CAR STARTED LAST WEEK WITH A PHANTOM SHAKE OF THE STEERING WHEEL, WHILE THE CAR WAS ON AND IN PARK, OR WHILE STATIONARY AT A STOP LIGHT OR STOP SIGN, SLIGHT SHAKE WHILE DRIVING. NOW 8 DAYS LATER, WHILE DRIVING IN TOWN, STRAIGHT DOWN THE ROAD, POWER STEERING ASSIST FAILURE ERROR MESSAGE CAME ONTO THE DASH, RESULTING IN IMMEDIATE LOSS OF POWER STEERING. RECALL WAS DONE TO THIS SUV IN 2014, AND STILL THERE ARE ISSUES. SEEING THIS SAME ISSUE STATED NUMEROUS TIMES ON THE INTERNET THAT THIS NEEDS TO BE ADDRESSED!!

Mileage: 139,000

OCTOBER 2016, REGARDING RECALL 1405S, A TECHNICIAN DID A SELF TEST AND INDICATED NO DIAGNOSTIC TROUBLE CODES WERE PRESENT. THE SELF TEST AND OBSERVATION WERE PERFORMED FOR APPROXIMATELY 18 MINUTES (WHICH IS THE ALLOWABLE LABOR COST FOR RECALL REPAIRS). ALTHOUGH NO DIAGNOSTIC TROUBLE CODES WERE PRESENT, THE TECHNICIAN NOTATED HE 'REPROGRAMMED PSCM AND IC.' AT THE TIME I HAD MY VEHICLE SERVICED FOR THE RECALL, 1405S, I WAS NOT EXPERIENCING ANY POWER STEERING ISSUES. FEBRUARY 2018, LOSS OF POWER STEERING, CONSOLE READS 'POWER STEERING ASSIST FAULT.' RETURNED TO FORD DEALERSHIP, INFORMED BY FORD THE OCD CODE WAS DIRECTLY ASSOCIATED WITH THE LOSS OF POWER STEERING AND BECAUSE A PREVIOUS SELF TEST WAS PERFORMED AT BAYSHORE FORD, THE RECALL WOULD NOT APPLY AND INCUR AN OUT OF POCKET COST. HOWEVER, THE PREVIOUS UPDATED PSCM SOFTWARE CHANGES DID NOT CHANGE THE TORQUE SENSOR FAULT STRATEGY. ADDITIONALLY, FORD DID NOT INFORM CONSUMERS OF THE ULTIMATUM : HAVE VEHICLE REPROGRAMMED AND FORFEIT ANY FUTURE RECALL RELATED REPAIR COVERAGE.

I HAD MY ESCAPE SERVICED FOR THE 14S05 RECALL IN OCT 2014 WHERE THEY DID A SOFTWARE UPDATE FOR THE EPAS IN THE STEERING COLUMN. NOW MY CAR'S STEERING WHEEL SHAKES WITH A CLUNKING NOISE WHEN IDLING...AND SOMETIME WHILE MOVING. I SEE REPORTS/REVIEWS THAT THE POWER-STEERING WILL LIKELY GO OUT SOON AND PUT ME AT RISK OF A CRASH. ALL REVIEWS MENTION ESTIMATES FROM FORD OF $1400-$2000 TO FIX. THEY ARE CLAIMING NO RESPONSIBILITY TO FIX THIS, AND YET I'M STUCK WITH A SERIOUS THREAT TO MYSELF AND OTHERS SHOULD SOMETHING HAPPEN. SERIOUSLY, WHO HAS $2000 LYING AROUND TO FIX SOMETHING THAT FORD SHOULD BE RESPONSIBLE FOR, SINCE THE ELECTRIC POWER ASSEMBLY HAD A DEFECT IN IT'S DESIGN?! I ALSO HEAR THAT REPLACEMENTS HAVE THE SAME DEFECT AND WILL LIKELY FAIL AGAIN. I HAVEN'T BEEN IN AN ACCIDENT YET, BUT I'M HAVING ANXIETY NOW EVERY TIME I HAVE TO GO SOMEWHERE.

Mileage: 151,000

MY STEERING COLUMN BEGAN TO VIBRATE WHILE AT A STOP LIGHT. NEXT I GOT THE "POWER STEERING ASSIST FAULT" CODE RIGHT BEFORE PULLING INTO MY DRIVEWAY. THE NEXT MORNING I HAD NO POWER STEERING IN MY VEHICLE. I HAD THE RECALL DONE (14S05) IN JANUARY OF 2015. WHEN I CONTACTED THE FORD DEALERSHIP WHERE I HAD THE RECALL WORK DONE, I WAS TOLD THAT THERE WAS A SOFTWARE UPDATE THAT HAD BEEN PERFORMED, BUT NO FURTHER WORK WILL BE COVERED UNDER THE RECALL.

Mileage: 133,475

I HAVE POWER STEERING ISSUE.I HAVE RECEIVED MESSAGE ON DASHBOARD SAYING"POWER STEERING ASSIST FAULT". SO, NEED SOME HELP TO SOLVE THIS ISSUE.

CAR WAS DRIVING FINE UNTIL STEERING WHEEL STARTED TO VIBRATE EVERY TIME THE CAR WAS IDLING, CAR HAS UNDER 106000 MILES ON IT.

Mileage: 106,000

ERROR CODE APPEARED ON MY DASH READING. POWER STEERING ASSIST FAULT. 20 MINUTES LATER THERE IS NO POWER STEERING AT ALL. I CALLED FORD FOR THE CURRENT RECALL ABOUT THIS ISSUE AND THEY SAID MY VEHICLE IS NOT ONE OF THE ONES AFFECTED.

Mileage: 103,000

WHILE DRIVING ON A HIGHWAY, MY FORD ESCAPE'S STEERING WHEEL FROZE. IT STIFFENED AND WAS UNMOVABLE. I HAD TO WRESTLE THE STEERING WHEEL TO GET OFF THE ROAD, TRYING TO TURN IT. I FINALLY DID TURN, AFTER A WIDE, WIDE TURN, I WAS ABLE TO PARK IT. THE "POWER STEERING ASSIST FAULT" WORDS CAME ON. I HAVE NOT MOVED IT SINCE.

Mileage: 211,000

TORQUE SENSOR FAILING AFTER BEING REPLACED OR REPROGRAMMED STEERING WHEEL LOCKING UP IN PLACE

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE EPS FAILED TO FUNCTION PROPERLY, WHICH CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT HAD TO APPLY EXTREME FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) ACCORDING TO THE MANUFACTURER. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920, (800) 788-2114) WAS CONTACTED. THE MANUFACTURER WAS AWARE THAT THE SAME SYMPTOMS MAY BE RELATED TO THE RECALL FOR THIS VEHICLE, BUT THEY PROVIDED NO SOLUTION OTHER THAN ADVISING THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS ON FEBRUARY 19, 2018, THE STEERING WHEEL SHOOK. TWO DAYS LATER, WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AS AN ABNORMAL DINGING NOISE WAS HEARD AND THE WRENCH ICON ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (DICK EDWARDS AUTO PLAZA, 1825 GOLDENBELT BLVD, JUNCTION CITY, KS 66441) AND LEFT A VOICE MESSAGE BUT THE DEALER FAILED TO RETURN THE PHONE CALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 166,000. *TT

Mileage: 166,000

ALREADY HAD THIS RECALL FIXED-# 14S05. RECALL ORIGINALLY "FIXED" IN DECEMBER OF 2014. STEERING WHEEL WAS SHAKING WHILE DRIVING AND STATIONARY, RATTLING NOISE. A NEW TORQUE SENSOR WAS INSTALLED AND THAT WOULD TAKE CARE OF THE PROBLEM. TODAY, HAVING THE SAME ISSUES- STEERING WHEEL TURNING ON ITS OWN, RATTLING. DOESN'T MATTER IF I'M DRIVING AT A STOP LIGHT, TURNING, ALL THE TIME. HAVE BEEN TOLD SINCE IT WAS ALREADY FIXED(NO IT WASN'T), THEY NOW HAVE TO REPLACE THE STEERING COLUMN WHICH WILL COST ABOUT 1500 AND IT IS NOT COVERED UNDER THE ORIGINAL RECALL. BUT THEY ALSO SAY, THAT I SHOULD HOLD ON TO MY RECEIPT IN CASE THE RECALL GETS EXTENDED, AND CAN MAYBE GET REIMBURSED. WHAT'S FUNNY, IS THAT THE NEW STEERING COLUMN IS REDESIGNED(INTERESTING) AND OTHER PARTS NEED TO BE CHANGED ALONG WITH IT. SEEMS LIKE FORD KNEW THERE WAS A PROBLEM THE WHOLE TIME AND JUST TOOK THE CHEAP WAY OUT, AND KNEW THE ORIGINAL RECALLED PARTS WOULD FAIL AGAIN AND THEY WOULDN'T HAVE TO PAY SINCE IT WAS ALREADY "FIXED". NOT RIGHT

Mileage: 126,000

TL* THE CONTACT, AN INDEPENDENT MECHANIC, CALLED TO FILE A COMPLAINT FOR THE OWNER OF A 2008 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE ELECTRONIC POWER STEERING. THE CONTACT STATED THAT THE STEERING WAS DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE POWER STEERING REVERTED BACK TO MANUAL OPERATION DUE TO THE EPS FAILURE. LYNCH FORD (410 US-30, MT VERNON, IA 52314, (319) 895-8500) WAS CONTACTED AND THE VEHICLE OWNER WAS INFORMED THAT THE VEHICLE HAD BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000. *TT *TR

Mileage: 156,000

RECALL WAS DONE IN 2014 FOR POWER STEERING ISSUES. WE BROUGHT IT TO OUR LOCAL DEALERSHIP AND WAS TOLD THAT THE RECALL WAS JUST TO UPDATE THE MODULE. AFTER THAT, OUR STEERING WOULD GO OFF AND ON EVERY NOW AND THEN, BUT DIDNT THINK ANYTHING OF IT. ABOUT A MONTH AGO OUR POWER STEERING WENT OUT. I CALLED OUR LOCAL FORD AND TOLD THEM OF THE PROBLEM. I WAS TOLD THAT THERE IS NOTHING THEY CAN DO UNLESS I PAY $120 FOR THEM TO DIAGNOSE THE PROBLEM. AFTER LOOKING UP WHAT THE RECALL ACTUALLY WAS, IT WAS A RECALL REGARDING THE POWER STERLING ITSELF. I CALLED FORD COMPANY AND THEY SAID THAT BECAUSE OUR LOCAL FORD ALREADY SUBMITTED THE MODULE UPDATE, THEN IT WAS UP TO US TO FIX THE PROBLEM. LOOKING AT THE RECALL, SEVERAL PEOPLE POSTED THAT FORD DID THE SAME TO THEM AFTER THE RECALL WAS ISSUED. DEALERSHIPS CLAIMING IT WAS JUST A SOFTWARE UPDATE. THIS IS NOT THE FIRST VEHICLE AND RECALL ISSUE WE HAVE HAD WITH FORD. THEIR WAY OF HANDLING RECALLS THAT COULD POTENTIALLY RESULT IN ACCIDENTS, SHOULD NOT BE TOLERATED. IF SYSTEMS HAVE RECALLS, THEY SHOULD BE REQUIRED TO FIX THE RECALLED PART, NOT PUT A BAND AID ON IT TO SAVE A FEW BUCKS AND GET AWAY WITH IT.

Mileage: 160,000

I PURCHASED THIS VEHICLE FROM A REPUTABLE USED CAR DEALERSHIP ABOUT 8 MONTHS AGO. ABOUT A WEEK AGO MY POWER STEERENG WENT OUT. I WENT INTO A MECHANIC AND THEY SAID MY TORQUE SENSOR WILL HAVE TO BE REPLACED. I DID SOME RESEARCH ONLINE AND FOUND THAT FORD ISSUED A RECALL FOR MY VEHICLE(AND 1.4 MILLION OTHERS) IN 2014 BECAUSE OF A TORQUE SENSOR FAILURE AND I SIMPLY NEEDED TO BRING THE VEHICLE INTO THE NEAREST FORD DEALERSHIP AND THEY WOULD FIX IT FREE OF CHARGE. WHEN I CALLED TO SCHEDULE AN APPOINTMENT THEY SAID THEY WOULDN'T BE ABLE TO FIX IT BECAUSE THE REPAIR FOR THAT RECALL HAD ALREADY BEEN PERFORMED ON MY VEHICLE, BEFORE I PURCHASED IT. I CALLED FORD'S CORPORATE CUSTOMER SERVICE LINE, AND GOT THE SAME RESPONSE. THIS IS COMPLETELY UNACCEPTABLE, THE EXACT SAME ISSUE IS HAPPENING AGAIN, BUT FORD ISN'T TAKING RESPONSIBILITY. I HAVE FOUND DOZENS OF COMPLAINTS ONLINE OF THE SAME ISSUE HAPPENING TO OTHER CONSUMERS WHERE FORD WILL NOT HONOR THE RECALL. FORD MANUFACTURED A FAULTY AND DANGEROUS PRODUCT AND IS UNWILLING TO CORRECT THEIR MISTAKE.

Mileage: 99,500

STEERING WHEEL STARTED SHAKING BACK & FORTH WHEN I STOPPED AT STOP SIGN. I READ THAT WAS THE SIGNS OF STEERING NOT WORKING. I DROVE SLOWLY HOME 2 MILES & PARKED.. THERE HAS BEEN RECALL BUT NOT FOR MINE,BUT SAME PROBLEM..

Mileage: 194,500

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2016. THE VEHICLE WAS TAKEN TO BELL FORD (2401 WEST BELL RD, PHOENIX, AZ 85013) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS REQUIRED. LATER, WHILE OPERATING THE VEHICLE, THE STEERING WHEEL VIBRATED WHILE THE ENGINE IDLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK REPLACEMENT AND STEERING CALIBRATION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE FAILURE PROGRESSED AND THE POWER STEERING ASSIST WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000. *TR

Mileage: 95,000

THE POWER STEERING FAILED WHILE DRIVING, TOOK TO DEALERSHIP AND THEY TOLD MY DAUGHTER SINCE THE UPDATE WAS DONE IT WOULD COST $800 TO FIX PART. THIS PART SHOULD'VE BEEN COVERED BY THE RECALL, NOW THEY WANT $2000 TO FIX BECAUSE ANOTHER PART IS BAD. THEY SENT MY DAUGHTER A LETTER ABOUT THE STEERING UJOINT JUST TO GET IT IN THE SHOP, THAT'S WHEN THEY DID THEIR UPDATE TO SATISFY YOUR RECALL, NOW SHE LOST POWER STEERING WHILE DRIVING, NOW WON'T HONOR YOUR RECALL. WOULD YOU PUT YOUR CHILD BEHIND THIS STEERING SYSTEM OR LET THEM CHARGE YOUR CHILD FOR THE REPAIRS?

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL FAILED TO MOVE AND BECAME INOPERABLE. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

POWER STEERING QUIT WORKING, ALMOST HIT A CAR, MECHANIC SAYS IT NEEDS A NEW STEERING COLUMN, AT LEAST $1000. VERY DANGEROUS, MANY COMPLAINTS ON THIS, FORD WON'T HELP

Mileage: 110,000

POWER STEERING FAILURE. WAS ON CITY STREET

Mileage: 176,195

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT, BUT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND WAS ADVISED TO TAKE IT TO A FORD DEALER. THE VEHICLE WAS LATER TAKEN TO LONGHORN FORD (1311 S PACIFIC ST, MINEOLA, TX 75773), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS CLOSED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPAIRS FOR FORDS POWER STEERING RECALL - 14S05. *LD *JS

THE POWER STEERING ASSISTANCE LIGHT HAS TURNED ON AND TURNING IS DIFFICULT. RIGHT NOW THE CAR IS STILL DRIVABLE BUT NEEDS STRENGTHS TO MAKE YOUR TURNS. THE PROBLEM OCCURRED ON FEBRUARY 1ST 2018 I WENT TO START DRIVING MY CAR AND IT IS STEERING POWER ASSIST LIGHT TURNED ON. YOU STILL ABLE TO GET TO WORK I'LL JUST HAVE TO USE A LOT OF STRENGTH FOR STEERING. PLEASE LOOK INTO THIS SITUATION AND MAKE THEM TO ANOTHER RECALL ON ALL THE MODELS THAT HAVE THE POWER STEERING ASSIST EVIDENTLY THEY ALL NEED TO BE RECALLEDI JUST GOT THIS CAR 2 MONTHS AGO.

POWER STEERING SUDDENLY STOPPED WORKING MAKING TURNING EXTREMELY DIFFICULT I TOOK MY VEHICLE TO THE SHOP AND THEY ADVISED THAT THERE'S A RECALL UNCERTAIN VEHICLES OF THIS YEAR AND HIS MODEL THEY RUN MY VIN BUT MY VEHICLE DIDN'T CAME OUT BUT I WAS ADVISED THAT IT'S THE SAME CODES AND ISSUES AS THE ONE IN THE RECALLS. I AM ATTACHING A PICTURE OF THE COATS THEY GAVE ME REGARDING THE POWER STEERING FAILURE

Mileage: 164,000

I CAN'T STEER MY VEHICLE. IT IS VERY HARD TO TURN. WAS FINE ONE DAY AND THEN THE NEXT TIME WHEN I WENT TO DRIVE IT I COULDN'T RUN THE WHEEL. I WAS SEEING THAT MANY 2008 FORD ESCAPES HAVE HAD A RECALL FOR THE POWER STEERING. I SEARCHED THE VIN AND MY CAR CAME UP WITH NOTHING. I DON'T UNDERSTAND HOW SOME CARS HAVE A RECALL AND SOME DON'T.

TAKA TAKE RECALL. 2008 FORD ESCAPE HYBRID EAPS TORQUE SENSOR FAILED DURING DRIVING AND STEERING, LEADING TO NO ELECTRONIC ASSIST IN THE STEERING COLUMN. THE ORIGINAL DIAGNOSIS WAS THE STEERING LOST COMMUNICATION. AFTER INSTALLING AN UPDATE IN THE SYSTEM, THE PROBLEM OCCURRED APPROXIMATELY A WEEK LATER RESULTING IN A TOTAL FAILURE IN THE TORQUE SENSOR AT LOW SPEED DURING STEERING.

MY 17 YEAR OLD SON WAS DRIVING HOME FROM SCHOOL. WITHOUT WARNING, THE POWER STEERING WAS NOT FUNCTIONING. HE ENDED UP PARKING (LEAVING) IT ON A SIDE STREET AND WALKING THE REST OF THE WAY HOME. HIS VEHICLE IS NOT A PART OF THE ORIGINAL RECALL FOR THE STEERING. I HAD TO GO PICK UP HIS VEHICLE AND DRIVE IT HOME WITHOUT THE POWER STEERING FUNCTIONING. IT WAS A SCARY ORDEAL FOR MY SON AND I AM THANKFUL HE DIDN'T WRECK.

POWER STEERING FAILURE AT 108K MILES.

Mileage: 108,851

WHEN CAR IS STARTED AND STILL IN PARK THE STEERING WHEEL SHAKES FROM LEFT TO RIGHT (LIKE ITS HAVING TREMORS). IF WHEEL IS BEING HELD IT DOES NOT SHAKE. THIS ALSO OCCURS WHEN AT A COMPLETE STOP

Mileage: 159,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 3 MPH, THE VEHICLE BECAME DIFFICULT TO STEER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER (GIBBONS FORD, 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

MY 17YR OLD SON WAS DRIVING HIS CAR HOME FROM SCHOOL WHEN HE COULD NOT BARELY TURN OFF HIGHWAY. HE LOST ALL POWER STEERING. HIS CAR WAS NOT PART OF ORIGINAL RECALL. I CALLED FORD AND THEY TOLD ME TO HOLD ONTO RECEIPTS IN CASE HIS CAR IS INCLUDED IN NEXT RECALL. THERE WAS NO PRIOR WARNINGS WHEN IT FAILED. IT COULD HAVE CAUSED A MAJOR ACCIDENT!

Mileage: 120,000

HAD A HARD VIBRATION IN STEERING COLUMN WITH EXCESSIVE PLAY IN STEERING WHEEL. THANKFULLY, THE STEERING COMPLETELY LOCKED-UP IN A PARKING LOT AT LOW SPEED.

Mileage: 96,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY AND THE POWER STEERING FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WAS DIFFICULT TO OPERATE. IN 2014, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE LISTED IN THE RECALL SUMMARY OCCURRED. THE VEHICLE WAS TAKEN TO GREEN FORD (2211 W PIONEER PKWY, PEORIA, IL 61615, (309) 693-2525) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR IN THE STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

WHILE DRIVING MY 2008 FORD ESCAPE AND MAKING A LEFT TURN, THE POWER STEERING WENT OUT MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. I WAS COMING HOME FROM WORK ON A CITY STREET. WHEN CAR WAS TURNED OFF AND ON IT CLEARED OUT AND WAS OK BUT IT HAPPENED AGAIN WHILE MAKING A TURN. HAD CAR REPAIRED AT LOCAL FORD DEALER AND WAS TOLD IT WAS A BAD TORQUE SENSOR. SAID THAT MY CAR WAS NOT INCLUDED IN A RECALL (WHICH HAD RECALLED SOME ESCAPES WITH THE SAME ISSUE) OF THESE BAD SENSORS SINCE CAR WAS NOT MANUFACTURED IN SPECIFIC PLANT. DON'T UNDERSTAND THIS SINCE IT IS A DEFECTIVE PART WITH NOTHING TO DO WITH THE LOCATION OF MANUFACTURE. DEALER GAVE ME NO SATISFACTION SO I CALLED FORD CUSTOMER SERVICE AND STILL WAITING TO HEAR BACK. BY RESEARCHING THIS ONLINE, THIS APPEARS TO BE A COMMON PROBLEM. I DO NOT UNDERSTAND WHY FORD DOESN'T ACKNOWLEDGE THAT THEY HAVE THESE DEFECTIVE TORQUE SENSORS AND RECALL THE ALL VEHICLES TO FIX THIS PROBLEM. ARE THEY WAITING FOR SOMEONE TO BE FATALLY INJURED? VERY DISTRESSING AS I OFTEN HAVE MY GRANDCHILDREN IN THE VEHICLE. *JS

Mileage: 93,862

RECALL EVIDENTLY WAS PREVIOUSLY DONE IN 2014 BY PRIOR OWNER, STEERING LOST POWER ASSIST WHILE IN MOTION ON A STREET, THE LOSS OF POWER ASSIST WHILE TRAVELLING ON A SNOWCOVERED ROAD CAUSED MOMENTARY LOSS OF CONTROL RESULTING IN A NEAR CRASH. THE REPRESENTATIVE AT FORD DENIED LIABILITY BECAUSE THE REPAIR HAD BEEN DONE PREVIOUSLY, AND DENIED RESPONSIBILITY FOR ADDITIONAL REPAIRS UNDER THE EXISTING RECALL

Mileage: 125,000

ON TUESDAY, JANUARY 9TH, 2018 WHILE DRIVING MY 2008 FORD ESCAPE ON AN EXPRESS TOLLWAY NEAR MY HOME, MY POWER STEERING WENT OUT ABRUPTLY AND MADE MY VEHICLE ALMOST IMPOSSIBLE TO STEER. IT IS NOTHING SHORT OF A MIRACLE THAT I WAS ABLE TO EXIT THE HIGHWAY SAFELY, SO AS TO PULL OVER AND REGAIN SOME SORT OF COMPOSURE. MUSTERING ALL THE STRENGTH I HAD, I WAS ABLE TO GET MY ESCAPE HOME, BOTH MYSELF AND ESCAPE UNSCATHED. I STARTED DOING RESEARCH ONLY TO FIND THERE WERE LITERALLY THOUSANDS OF OTHER FORD OWNERS EXPERIENCING THE SAME ISSUE. RECALL H14S05 WAS COMPLETED, AT A FORD DEALERSHIP ON MY ESCAPE IN JULY OF 2016, TECHNICIANS NOTES BEING THAT HE REPROGRAMMED A PSCM & ICM. AFTER CALLING FORD MOTOR COMPANY I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THIS REPAIR SINCE IT HAD BEEN MORE THAN 1 YEAR SINCE THE RECALL WAS PERFORMED ON MY ESCAPE. I WAS UNAWARE THAT RECALLS CAME WITH AN EXPIRATION DATE??? AT THE TIME THE RECALL WAS PERFORMED I HAD NO PRIOR STEERING ISSUES ON MY ESCAPE. IT IS NOW ALMOST 2 YEARS LATER AND THE POWER STEERING ON MY ESCAPE HAS COMPLETELY GONE OUT. I AM NOW TOLD THAT I WILL HAVE TO PAY FOR IT OUT OF POCKET EVEN THOUGH FORD HAS BEEN AWARE OF THIS FOR QUITE SOME TIME, WHICH IS EVIDENT BY THEM ISSUING RECALL H 14S05 IN THE FIRST PLACE. HELP PLEASE...

Mileage: 93,900

TL-CONTACT OWNS A 2008 FORD ESCAPE --- POWER STEERING ASSIST FAILURE --- CONTACT LOOKED UP VIN NUMBER ONLINE AND SAW POWER STEERING RECALL -- CONTACTED FORD -- FORD STATED CONTACTS VEHICLE IS NOT INCLUDED IN RECALL. FORD STATED VEHICLE NEEDS POWER STEERING SOFTWARE UPDATE--SOFTWARE UPDATE WAS DONE LAST WEEK. POWER STEERING HAPPENED AGAIN ...... STEERING SHAFT TORQUE MALFUNCTION MESSAGE CAME UP ON DASHBOARD -- 0 RECALLS ASSOCIATED WITH THIS VIN..... CB

Mileage: 132,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED BY CLINTON FORD IN CLINTON, INDIANA PER A RECALL FOR THE STEERING MODULE AND SENSOR RECALIBRATION BACK IN 2014. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXHIBIT THE FAILURE, BUT NOT ALL THE TIME. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

Mileage: 198,000

RECALL # 14S05 > MY DAUGHTER WAS DRIVING THE 2008 FORD ESCAPE AND HAD A PROBLEM WITH THE STEERING MAKING IT VERY DIFFICULT TO TURN WHEEL/DRIVE CAR. IT OCCURRED WHEN SHE STOPPED TO FILL CAR WITH GAS AND CONTINUED FOR THE SHORT TRIP TO A SERVICE STATION. THE LOCAL FIRESTONE SERVICE SHOP FOUND CODE 2278 WHICH WAS FOR STEERING TORQUE SENSOR AND TOLD HER THE CAR WAS NOT DRIVE-ABLE FOR SAFETY REASONS. IT WAS TOWED TO WINNER FORD IN CHERRY HILL, NJ. I WAS ALERTED TO THE RECALL AND RESEARCHED IT, DISCOVERING RECALL # 14S05, ISSUED IN 2014, WHICH APPEARED TO AFFECT OUR VEHICLE. DEALER AND FORD SAY THEY WILL NOT HONOR THIS RECALL BECAUSE THE CAR WAS BROUGHT IN WHEN NOTICE FIRST RECEIVED IN 2014 AND RE-PROGRAMMING WAS DONE TO FIX PROBLEM. FORD'S RESPONSE WAS THAT ONCE THE RECALL WORK HAS BEEN DONE, THEY ARE NO LONGER OBLIGATED. FORD REP ALSO COMMENTED THAT THE AGE/MILEAGE OF THE CAR DID NOT WARRANT FURTHER ACTION. MY POSITION IS THAT THEY PUT A BAND-AID ON A PROBLEM AND NOW THE REAL PROBLEM IS SURFACING - THE TORQUE SENSOR NEEDS TO BE REPLACED. THIS IS SPECIFICALLY IDENTIFIED IN THE RECALL NOTICE WHEN CODE 2278 IS FOUND. AGE OF CAR DOES NOT MATTER - IT IS A SAFETY ISSUE FORD CREATED. WHEN I ASKED FOR A COPY OF THE VOICE TAPE OR TRANSCRIPT OF THE CALL, I WAS GIVEN FORD CASE NUMBER IS: CAS13915472

Mileage: 135,000

AS I WAS STARTING TO PULL OUT OF MY DRIVEWAY, THE POWER STEERING JUST QUIT. IT HAS BEEN FINE UP UNTIL THAT POINT. LUCKILY I WAS STILL IN MY DRIVEWAY AND NOT DRIVING DOWN THE ROAD.

Mileage: 142,251

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER (L & L FORD, 314 HARRISBURG ST, EAST BERLIN, PA 17316, (717) 259-6334) WAS NOTIFIED THAT THE EPS WARNING INDICATOR WAS FLASHING. THE STEERING WHEEL HAD BEEN VIBRATING AND VEERING TO THE LEFT, CAUSING THE CONTACT TO APPLY FORCE TO CORRECT THE DIRECTION OF THE STEERING WHEEL EACH TIME THE FAILURE HAPPENED. THE DEALER FAILED TO PROVIDE A REMEDY AND CLEARED THE CODE AS IF THEY HAD PROVIDED A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THAT THE DEALER CLEARED THE CODE WITHOUT REMEDYING THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ELECTRIC STEERING ASSIST FAILURE -- SUDDEN AND COMPLETE FAILURE. ON HIGHWAY...OUTSIDE TEMP WAS 5 F ABOVE ZERO. TWO CHILDREN IN CAR (ONE YEAR OLD AND 3 YEAR OLD). WITHOUT WARNING (AND DURING A 45 DEGREE CURVE) THE STEERING ASSIST WENT OUT AND AT FIRST THE STEERING ASSIST ATTEMPTED TO CORRECT THE STEERING AND THAT MADE MATTERS WORSE -- HOLDING THE WHEEL STEADY AND CONTINUING THRU THE TURN WAS A CHALLENGE (AND, I AM 'STOUT' GUY!). GOT OFF THE HIGHWAY ASAP. THEN AN ELECTRIC BURN SMELL STARTED..STEERING COLUMN (?). GOT THE GRAND KIDS OUT OF THE CAR (INTO THE 5 DEGREE TEMP) IN A HURRY! CAR NOW IN THE SHOP . $2,000 REPAIR AND MAY NOT BE COMPLETE. WILL FIND OUT FINAL NUMBER TODAY.

Mileage: 10,700

THE POWER STEERING IN MY 2008 FORD ESCAPE JUST STOP WORKING AND I ALMOST CRASH. THERE IS NO STEERING AT ALL. I DON'T HAVE CONTROL OF THE VEHICLE.

Mileage: 10

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE TORQUE SENSOR WAS FAULTY AS OUTLINED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

THE POWER STEERING TORQUE SENSOR WENT OUT AFTER A FORD DEALERSHIP RESET THE SOFTWARE AS REQUIRED BUT NOW WILL NOT HONOR THE RECALL AND WANTS TO CHARGE ALMOST $2,000 FOR THE REPAIR.

Mileage: 103,000

SUDDEN TEMPORARY FAILURE OF ELECTRICAL POWER STEERING, THE DEALER SAID THE TORQUE SENSOR IS FAILING. THEY DID THE REPROGRAM IN AUGUST 2017, NOW FORD WILL NOT FIX BECAUSE THE RECALL HAS BEEN DONE AND THEIR WERE NO CODES IN PCM, GUESS WE ACTED TOO SOON ON A RECALL, IF THE SENSOR WAS BAD IN AUGUST THEY WOULD'VE COVERED IT. THEY WANT $600 TO REPLACE A PART THAT THEY KNOW IS FAILING AND CAUSING SAFETY CONCERNS.

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING REQUIRED EXCESSIVE EFFORT TO MANEUVER THE VEHICLE WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. HUNTINGTON FORD (2890 S ROCHESTER RD, ROCHESTER HILLS, MI) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE DEALER WANTED TO CHARGE A $100 DIAGNOSTIC FEE. THE VEHICLE WAS PREVIOUSLY REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AT THE SAME DEALER THE PREVIOUS YEAR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE DEALER PERFORMED THE REMEDY AS AUTHORIZED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Mileage: 104,000

WHILE SITTING IN A PARKING LOT OR DRIVING DOWN THE ROAD, THE STEERING WHEEL TURNS A DISTANCE OF 2 INCHES BACK AND FORTH ON ITS OWN. WHEN I TURNED MY VEHICLE ON RECENTLY, AN ERROR MESSAGE APPEARED ON THE DASHBOARD SAYING "ELECTRONIC POWER STEERING ASSIST FAILURE" AND THE WHEEL WAS VERY HARD TO TURN. AFTER TURNING IT A CERTAIN DISTANCE IT FREED UP AGAIN AND I WAS ABLE TO MAKE IT TO MY NEXT DESTINATION WITHOUT ANY FURTHER PROBLEMS BESIDES THE WHEEL TRYING TO TURN ITSELF.

Mileage: 138,500

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO THE DEALER (BLUE SPRING FORD, 3200 S. OUTER RD, BLUE SPRINGS, MO 64015) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN JULY OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN WHICH THE POWER STEERING CONTROL MODULE SOFTWARE WAS UPDATED. THE VEHICLE LATER EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

FOR THE PAST 4-5 DAYS, THE POWER STEERING WAS GOING OUT COMPLETELY WHENEVER I TRIED TO MANEUVER IN PARKING SPACES. I WOULD HAVE TO TURN THE CAR OFF THEN BACK ON TO REGAIN POWER STEERING ASSISTANCE. TONIGHT AS I WAS DRIVING ON A VERY BUSY ROAD THE POWER STEERING WENT OUT AGAIN, LUCKILY IN FRONT OF A SERVICE STATION WHERE I WAS ABLE TO PULL IN SLOWLY AND WAS TOLD I HAVE AN ELECTRIC STEERING SYSTEM. I DID SOME RESEARCH AND FOUND OUT THERE WAS A RECALL FOR MY MODEL YEAR FOR THIS EXACT ISSUE BUT WHEN I CALLED THE LOCAL FORD DEALERSHIPS TO HAVE IT FIXED, THEY ALL TOLD ME MY VIN WASN'T COVERED IN THE RECALL AND THEY WOULDN'T FIX IT. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME ISSUE.

Mileage: 67,000

ELECTRIC POWER STEERING ASSIST FAILS AND CAR IS UNABLE TO BE STEERED. THIS HAPPENS WHILE DRIVING, WITH VERY UNSAFE SITUATION. THIS IS NOT A NUISANCE, IT IS TOTALLY UNSAFE AS CAR CONTROL IS LOST WHEN THIS HAPPENS. RECALLS APPEAR TO HAVE BEEN INITIATED SURROUNDING THIS PROBLEM, I NEED TO FIND OUT IF THIS IS THE CASE. FORD MUST STAND BEHIND FIXING THIS UNSAFE CONDITION.

Mileage: 135,100

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CALLED ZEIGLER FORD PLAINWELL AT (269) 685-5801 (1260 M-89 SUITE 200, PLAINWELL, MI 49080) AND COULD NOT BE ASSISTED DUE TO COMPUTER ISSUES. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

I TOOK MY CAR IN FOR A RECALL ON THE POWER STEERING. AFTERWARDS WHEN I WOULD IDLE, THE STEERING WHEEL BECAME SHAKY MAKING A LOUD NOISE. NOW IT SHAKES EVEN WHEN I'M DRIVING AND WILL GET JERKY OR STOP WORKING COMPLETELY. THIS HAPPENS ON THE HIGHWAY, WHEN I'M STOPPED AT A STOP LIGHT OR WHEN I'M PULLING OUT OF A DRIVEWAY! FROM WHAT I HAVE RESEARCHED THIS HAPPENS TO THOUSANDS OF OTHER FORD OWNERS. THE POWER STEERING SIMPLY GIVES OUT AND THEY WANT YOU TO PAY $1,500 TO HAVE THE WHOLE COLUMN REPLACED!

Mileage: 241,000

RECALL STEERING -AFTER HAVING A "SOFTWARE" UPDATES ON A 2008 FORD ESCAPE XLT IN 2014 FOR FORD RECALL #14S05, NOW IN 2017 MY STEERING WHEEL IS SHAKING WHILE AT A STOP BOTH IN AND OUT OF GEAR. RESEARCHING THE PROBLEM COULD BE A TORQUE STEERING SENSOR OR A FULL BLOWN STEERING COLUMN REPLACEMENT. BOTH MAY LEAD TO INOPERABLE POWER STEERING OR STEERING AS WELL. LOCAL FORD DEALER QUOTED $800 FOR TORQUE SENSOR REPLACEMENT OR $1800 FOR FULL STEERING COLUMN.

Mileage: 204,542

POWER STEERING SUDDENLY QUIT, WHEN FORTUNATELY IN THE DRIVEWAY NO WARNING OR ERROR CODES THAT WERE SUPPOSED BE THERE AFTER RECALL. NEEDS REPLACEMENT STEERING COLUM PARTS THAT WERE DEFECTIVE AND NOT REPLACED. WHEN THE ASSISTS QUITS IT CREATES A DANGEROUS SITUATION AS THE CAR IS VERY HARD TO STEER AND CAN CAUSE THE DRIVER TO LOSE CONTROL.

Mileage: 135,000

WE PURCHASED THIS VEHICLE ABOUT 3 MONTHS AGO WITH 125,000 MILES ON IT & THE STEERING WAS GREAT! WE HAVE DRIVEN IT FOR ABOUT 1,000 MILES. WHEN I GOT IN AND STARTED THE VEHICLE THE STEERING IS SO TIGHT I CAN NOT TURN THE WHEEL IN EITHER DIRECTION! I HAD TO LEAVE MY VEHICLE IN THE STORE PARKING LOT & HAVE MY HUSBAND GO THERE AND DRIVE IT HOME. WE CHECKED WITH DEALER AND THEY INFORMED US THERE ARE NO RECALLS ON OUR VEHICLE. SO WE WENT ONLINE & FOUND THERE ARE A LOT OF PEOPLE WHO HAVE HAD THE SAME THING HAPPEN TO THEM, WITH FORD DOING NOTHING TO HELP.

Mileage: 125,836

WHILE DRIVING DOWNTOWN CITY STREET, HAD TO MAKE A TURN AND THE STEERING WHEEL WOULD NOT TURN. HAD TO STOP IMMEDIATELY ON SIDE OF THE STREET, WHICH WAS DIFFICULT SINCE STEERING WHEEL WOULD NOT TURN.

MY FORD ESCAPE GAVE ME A WARNING OF THE POWER STEERING ASSIST FAULT AND THEN MY POWER STEERING STOPPED WORKING. AFTER DOING RESEARCH FORD COVERED 2008 ESCAPE MODELS AS A RECALL, BUT MY VIN NUMBER SAID MINE WAS MADE AT A DIFFERENT FACTORY SO IT IS NOT COVERED.

Mileage: 94,500

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) FOR WHICH IT RECEIVED THE UPDATE FOR THE POWER STEERING SYSTEM IN JUNE OF 2017. APPROXIMATELY SIX MONTHS LATER, WHILE DRIVING, THE CONTACT HEARD A BEEPING SOUND AND NOTICED A WARNING INDICATOR THAT STATED THAT THE POWER STEERING SYSTEM FAILED. THE CONTACT CALLED REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804; 419-223-3673) WHO INFORMED THE CONTACT THAT THE POWER STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS/13702203. THE MANUFACTURER STATED THAT THE RECALL REPAIR WAS COMPLETED AND SEPARATE FROM THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE NEW REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

WHEN DRIVING, STEERING LOCKS UP OR BECOMES DIFFICULT TO TURN STEERING WHEEL, ESPECIALLY WHEN TURNING RIGHT WHILE DRIVING.

Mileage: 150,000

THE POWER STEERING IN MY 2008 FORD ESCAPE BEGAN JARRING AROUND AND HAS FAULTED SEVERAL TIMES WHILE DRIVING, RESULTING IN AN IMMEDIATE LOSS OF POWER STEERING. FORD DEALER STATES THAT THE RECALL HAS BEEN ADDRESSED WITH A "PROGRAMMING FIX," HOWEVER, THE PROBLEM IS MAKING MY VEHICLE UNSAFE TO MYSELF, AND OTHERS ON THE HIGHWAY. THIS IS A PERSISTENT PROBLEM AMONG THE 2008-2011 FORD/MERCURY MODELS AND ONE THAT FORD MOTOR COMPANY NEEDS TO TAKE FULL RESPONSIBILITY OF, OR BE FORCED TO.

Mileage: 155,000

I WAS DRIVING HOME THIS MORNING AND THE POWER STEERING ASSIST FAULT CAME UP. THIS FAULT HAS NEVER BEEN ON BEFORE. I READ A COUPLE OF ONLINE SITES AND IT STATED THAT THERE WAS A RECALL OF 14S05 BUT IT DOESNT SHOW FOR MY VEHICLE. MINE IS THE SAME YEAR AFFECTED BUT DOES NOT APPLY FOR SOME REASON.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THERE WAS NO ELECTRIC POWER STEERING ASSIST ABILITY. AS A RESULT, IT WAS DIFFICULT TO TURN RIGHT OR LEFT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (VIDALIA FORD LINCOLN, 2607 E 1ST ST, VIDALIA, GA 30474) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *BF CONSUMER STATED THE FAULTY SENSOR CITED BY THE RECALL DID, IN FACT, FAIL CONTEMPORANEOUS TO THE STEERING SOFTWARE UPDATE. CONSUMER ATTEMPTED TO HAVE THE SENSOR REPLACED BY A FORD DEALER UNDER THIS RECALL, BUT THE DEALER REFUSED TO DO SO UNDER THE RECALL. UPDATED 9/18/18*JB

Mileage: 140,000

THE STEERING TORQUE SENSOR HAS FAILED AND THE CAR IS VERY HARD TO STEER. (RECALL 14S05) FOUND OUT THERE HAD BEEN A RECALL, BUT WE WERE NEVER INFORMED OF THAT! NOW WE FIND THAT THE RECALL IS CLOSED. WHILE DRIVING, THE CAR SHAKES AND IS VERY DIFFICULT TO STEER.

Mileage: 159,080

I NOTICED A SLIGHT VIBRATION IN MY STEERING WHEEL ON 12/9/17 WHILE DRIVING AT VERY LOW SPEEDS DUE TO SNOWY CONDITIONS AND TODAY ON 12/10/17 POWER STEERING LOSS WAS FELT UPON LOWER SPEED TURNS ONLY FOLLOWED BY COMPLETE POWER STEERING LOSS BY END OF HOUR LONG ROUND TRIP ON MOSTLY HIGHWAY FOLLOWED BY BACK ROADS UNTIL HOME. IT IS STRANGE THAT NO RECALLS COME UP PAST OR PRESENT ABOUT THIS ISSUE SINCE IN 2014 FORD DID ISSUE A RECALL FOR "2008-2011 FORD ESCAPES, MERCURY MARINERS AND 2011-2013 FORD EXPLORERS FOR FAULTY TORQUE SENSORS IN STEERING COLUMNS THAT RESULT IN LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING...MAKING THE VEHICLE MORE DIFFICULT TO STEER, ESPECIALLY AT LOWER SPEEDS...WHICH COULD RESULT IN AN INCREASED RISK OF CRASH". WHAT CAN BE DONE ABOUT THIS? IS THIS RECALL EXPIRED OR SOMETHING? RECALLS SHOULD NOT EXPIRE IF THAT IS THE CASE! I NEVER RECEIVED ANY RECALLS ABOUT THIS PROBLEM THAT I AM AWARE OF. OWNERS OF THESE VEHICLES SHOULD NOT BE RESPONSIBLE FOR THESE REPAIRS! I AM CONTACTING FORD NEXT.

Mileage: 129,400

WHEN I CAME OUT OF THE GAS STATION THE WHEEL WOULD NOT TURN AND "POWER STEERING ASSIST FAILURE" CAME UP. I COULD NOT STEER THE VEHICLE AND THE PROBLEM STILL PERSISTS TONIGHT 12/9/2017

Mileage: 147,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING TORQUE SENSOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE HOME. THE CONTACT CALLED EDWARDS COUNTY MOTORS (51 E MAIN ST, ALBION, IL 62086), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

Mileage: 165,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING, THE POWER STEERING FAILED WHEN THE VEHICLE WAS TURNED TO THE RIGHT. THE CONTACT HAD TO USE EXCESSIVE FORCE TO TURN THE VEHICLE TO THE RIGHT. THERE WAS AN UNKNOWN OPEN RECALL FOR THE POWER STEERING MODULE, WHICH WAS REPAIRED BY FORD AND CLOSED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING COULD FAIL PERMANENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. LITHIA FORD OF KLAMATH FALLS (2833 WASHBURN WAY, KLAMATH FALLS, OR 97603 (541) 205-4501) WAS CONTACTED. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT ASSIST SINCE THE RECALL WAS CLOSED. THE FAILURE MILEAGE WAS 125,308.

Mileage: 125,308

THE POWER STEERING TORQUE SENSOR GOES OUT EVEN AFTER FORD DID A RECALL ON THE SOFTWARE AND CLOSED THE RECALL. I WENT TO A FORD GARAGE AND THEY TOLD ME THAT THE VEHICLE HAD THE SOFTWARE UPDATE AND THAT THE REPAIR WOULD HAVE TO BE DONE AT MY EXPENSE.

Mileage: 147,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND THE "POWER STEERING ASSIST FAULT" MESSAGE APPEARED. THE CONTACT WAS ABLE TO DRIVE HOME, BUT IT WAS EXTREMELY DIFFICULT TO STEER THE VEHICLE LEFT OR RIGHT. HOPKINS FORD IN ELGIN, ILLINOIS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 119,917.

Mileage: 119,917

THE POWER STEERING SUDDENLY STOPPED WORKING MAKING THE CAR VERY DIFFICULT TO STEER. THIS OCCURRED WHILE DRIVING. WITH NO POWER STEERING YOU CAN STILL STEER THE CAR BUT THE EFFORT REQUIRED IS VERY VERY LARGE.

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE PARKING, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TURNED THE VEHICLE OFF AND ON SEVERAL TIMES, BUT THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 147,019. *BF UPDATED 8/15/18*JB

Mileage: 147,019

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. TWO DAYS AFTER THE TRANSMISSION WAS REPLACED BY AN INDEPENDENT MECHANIC, THE STEERING WHEEL INADVERTENTLY BECAME DIFFICULT TO MANEUVER WHILE DRIVING VARIOUS SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EWALD'S VENUS FORD (2727 E LAYTON AVE, CUDAHY, WI 53110 (414) 481-8500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE MAKING A TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE FORCE TO COMPLETE THE TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED AND NO SOUNDS COMING FROM THE VEHICLE. THE VEHICLE WAS NOT TOWED BECAUSE THE VEHICLE WAS OPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

THERE IS A POWER STEERING PROBLEM WITH MY 2008 FORD ESCAPE. THE POWER STEERING STARTED TO SHAKE AT FIRST AND GOT VERY STIFF TO TURN AROUND AND MOVE FROM MY GARAGE EVENTUALLY. I CONTACTED FORD ABOUT MY SITUATION AND THEY SAID THAT MY VEHICLE IS NOT ON RECALL. MY VEHICLE IS AT THE SHOP AT THE MOMENT. I DO NOT KNOW HOW MUCH IT WILL COST ME.

Mileage: 10

RECALL ITEM #14S05 IS NOT BEING REPAIRED UNDER THIS RECALL AND I'M LEFT WITH NO POWER STEERING. CAME IN TO DEALERSHIP ON AUG 29TH TO GET RECALL ITEM LOOKED AT - NO CODES AT THE TIME AND DEALER DID 'MODULE REPROGRAM' WITH NO REPAIRS. RECALL ITEM THEN BROKE AND I CAME IN FOR SERVICE ON NOV 17TH. CODE B2278 THEN CAME UP TO REPLACE STEERING COLUMN AND THE DEALER ALONG WITH FORD DENIES THE REPAIR SHOULD BE UNDER THE RECALL AND I WAS QUOTED $1,500. BOTH FORD AND NICK MAYER FORD LET ME LEAVE THE SERVICE DEPTH WITHOUT THE REPAIR. I'M FIGHTING TO GET THIS REPAIR DONE FOR FREE AS REQUIRED UNDER THE RECALL. I CAN SEND DOCUMENTATION UNDER SEPARATE COVER.

Mileage: 150,694

WHILE DRIVING INTO PARKING LOT, SUDDENLY LOSS POWER STEERING. ABLE TO DRIVE BUT HARD TO STEER. MECHANIC STATED THERE IS A FAULT CODE AND PROBLEM IS ELECTRICAL. RECALL 14S05 SEEMS TO DESCRIBE EXACT ISSUE.

Mileage: 100,000

ELECTRIC POWER STEERING ASSIST HAS FAILED AS I WAS TURNING A CORNER WHICH ALMOST CAUSED ME TO RUN OVER A LITTLE GIRL AND HER MOTHER.

Mileage: 165,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT OR RIGHT AND BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. WESLACO MOTORS IN WESLACO, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

I HAVE POWER STEERING PROBLEMS. I HAD SUSPENSION PROBLEMS SINCE I BOUGHT IT. THE TRUCK IGNITION WENT OUT ON 10/31/17.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED AND BECAME DIFFICULT TO MANEUVER. ALSO, THE POWER TRAIN FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT ANGLE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD (275 GLYNN ST N, FAYETTEVILLE, GA). THE CONTACT WAS INFORMED THAT IT WAS BEYOND A REASONABLE AMOUNT OF TIME FOR A SUBSEQUENT FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000(STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TOOK VEHICLE IN FOR RECALL ONE OR TWO YEARS AGO THEN RECENTLY POWER STEERING WENT OUT COMPLETLY AND WENT BACK TO MANUAL STEERING AND COUND CAUSE A ACCIDENT. I AM ON DISABILTY DUE TO WEAK HEART AND IS TO HARD TO MAKE TURNS. DO I HAVE ANY LEGAL RECOURSE ON THIS DANGEROUS ISSUE.IS THERE A CLASS ACTION SUIT THAT I NEED TO KNOW ABOUT. THIS HAPPENED WHEN I WAS DROPPING OFF MY WIFE AND MAKING A LEFT TURN ONTO BUSY TRAFFIC.

Mileage: 230,000

HAVE HAD ALL RECALLS APPLIED. CAR STARTED NORMALLY BUT HAD NO POWER STEERING. FORD'S FINE ELECTRIC POWER STEERING. STOPPED CAR, TURNED OFF IGNITION, RESTARTED. EVERYTHING FINE.

Mileage: 127,000

SUDDEN FAILURE OF POWER STEERING WHILE IN MOTION. SOME WARNING WITH YAW CONTROL IN DAYS LEADING UP TO FAILURE. WAS IN MOTION IN A STRAIGHT LINE WHEN FAILED. NOW HAS NO STEERING ASSIST AT ALL. IF THIS WOULD OF HAPPENED WHILE IN A CURVE OR TURN IT COULD OF RESULTED IN A CRASH.

Mileage: 152,000

WHILE DRIVING MY STEERING BECAME REALLY HARD TO TURN STILL WAS ABLE TO GO DOWN THE ROAD BUT IT WAS VERY DIFFICULT TO TURN. TOOK MY ESCAPE TO A REPAIR SHOP AND WAS TOLD MY ELECTRONIC STEERING SENSOR IS BAD. I DO NOT HAVE THE TIME NOR THE MONEY TO DEAL WITH THIS ISSUE AND THIS IS DEFINITELY A SAFETY ISSUE. I ALSO HAVE AN ISSUE WITH MY EXHAUST MANIFOLD LEAKING THREE EXHAUST MANIFOLD BOLTS ARE BROKEN OFF CAUSING A HISSING NOISE. I CAN SMELL THE EXHAUST IN MY VEHICLE WHEN PARKED.

Mileage: 170,000

I WOULD LIKE TO KNOW WHY RECALL 14S05 DOES NOT APPLY TO MY CAR WHICH HAS THE IDENTICAL PROBLEM DESCRIBED IN THE RECALL AND IT SAYS THAT IS FOR FORD ESCAPE. IT IS DEFINITELY A SAFETY HAZARD. PLEASE ADVISE. NOTE; THIS HAS BEEN HAPPENING ALMOST EVERY TIME WE DRIVE IT. THANKS

MY STEERING IN MY 2008 FORD ESCAPE LOCKED UP ON ME DRIVING HOME LAST WEEK. THIS VEHICLE WOULD NOT TURN JUST WANTED TO GO STRAIGHT.

WHILE DRIVING THERE IS A LOSS OF POWER STEERING ASSIST AT VARIOUS SPEEDS ON CITY STREETS AND HIGHWAYS GOING STRIGHT AND SOMETIMES DURING A TURN, THE VEHICLE IS DIFFICULT TOO STEER, THE ENGINE REMAINS OPERATIONAL HOWEVER THE INSTRUMENT CLUSTER GOES INTO TEST MODE WHERE ALL THE INDICATOR LIGHTS COME ON AND THE TACHOMETER AND SPEEDOMETER GO TO ZERO USUALLY WITHIN 5-10 SECONDS IT GOES BACK TO NORMAL OR THE VEHICLE IGNITION SWITCH HAS TO BE TURNED OFF AND RESTARTED AND THE VEHICLE IS NORMAL FROM A FEW MINUETS TO A FEW DAYS AND THEN THE EVENT MAY RETURN. THIS SIMILAR TO NHTSA CAMPAIGN # 14V264000. HOWEVER THIS VEHICLES WAS MANUFACTURED IN MAY 2008 AND ITS VIN #, PER FORD, WAS NOT INCLUDED IN THAT RECALL WHICH STARTED AUGUST 2006 THROUGH SEPTEMBER 2010

Mileage: 124,920

THE STEERING WHEEL STARTED SHAKING WHEN EVER I WAS STOPPED AT A RED LIGHT THEN SHORTLY AFTER THAT THE STEERING BECAME VERY DIFFICULT AND I ALMOST HIT A PEDESTRIAN.

Mileage: 165,000

WILL FREEZE UP AND NOT WORK WITHOUT WARNING. WHILE SOME HAVE BEEN RECALLED, OTHERS HAVE NOT. WHY?????

Mileage: 130,000

WHILE DRIVING AT LOW SPEED IN A PARKING LOT THE POWER ASSIST AND SUBSEQUENTLY THE POWER STEERING FAILED MAKING THE VEHICLE VERY DIFFICULT TO STEER. I BARELY MISSED HITTING ANOTHER VEHICLE.

Mileage: 103,000

100300 MILES ON MY 2008 ESCAPE. CAR STRUGGLES TO CHANGE FROM 1ST TO 2ND GEAR. NOW POWER, ENGINE REVS UP BUT GEAR WILL NOT CHANGE, I HAVE TO PRESS THE GAS PEDAL THEN LIFT OFF, OVER AND OVER BEFORE IT CHANGES GEAR. CAR WILL JERK AND ALMOST LOSE POWER WHILE IN TRAFFIC

Mileage: 100,300

I WAS DRIVING AND THE MESSAGE CENTER DISPLAYED POWER STEERING ASSIST FAULT AND LOST ALL POWER STEERING WHILE DRIVING ON 9/25/2017

Mileage: 76,000

THIS VEHICLE STARTED MINOR STEERING PROBLEMS JAN 23, 2014 AND HAS SHOWN MINOR TO NOW MAJOR POWER STEERING PROBLEMS. THE POWER STEERING SEEMS TO GO OUT, THEN REVIVE WHEN RESTARTED. NOW THE INCIDENTS ARE BECOMING MORE FREQUENT AND FOR THIS FEMALE, NOW NOT ABLE TO BE DRIVEN. THIS PROBLEM OCCURS UPON STARTING THE CAR.

Mileage: 30,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. REDLANDS FORD INC, (1121 W COLTON AVE, REDLANDS, CA 92374, (909) 793-3211) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,715.

Mileage: 125,715

MY DAUGHTER WAS DRIVING ACROSS COUNTRY FROM VIRGINIA TO CALIFORNIA AND BACK THROUGH TEXAS ON HIGHWAYS AND BACK ROADS. SHE STOPPED FOR GAS IN TEXAS AND WHEN SHE BEGAN DRIVING AGAIN SHE WAS UNABLE TO CONTROL THE STEERING,POWER STEERING WAS OUT. SHE HAD TO DRIVE BACK TO VIRGINIA WITH NO POWER STEERING WHICH CAUSED A SAFETY ISSUE. UPON RETURNING TO VIRGINIA THE VEHICLE WAS TAKEN TO WYNNE FORD WHICH DETERMINED AN ELECTRIC POWER STEERING FAULT AND THE STEERING COLUMN AND THE LOCK MODULE NEEDED TO BE REPLACED. WE DISCOVERED THERE IS A SAFETY RECALL FOR THIS ISSUE. SAFETY RECALL 14S05- ELECTRIC POWER STEERING. WE WERE THEN TOLD HER VEHICLE WOULD NOT BE COVERED UNDER THIS RECALL BECAUSE ONLY VEHICLES FROM THE KANSAS PLANT WOULD BE COVERED. THIS IS THE EXACT SAME PROBLEM JUST A DIFFERENT PLANT AND SHOULD BE COVERED UNDER THE RECALL.

Mileage: 116,473

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER (RIVER VIEW FORD, 2200 US-30, OSWEGO, IL) WAS CONTACTED AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL BEGAN TO TURN BACK AND FORTH INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE RECALL REPAIR REMEDY WAS PERFORMED AT WESTLIE MOTOR COMPANY (LOCATED ON 500 S BROADWAY ST, MINOT, ND, 58701). DUE TO THE CONTACT BEING OUT OF TOWN DURING THE FAILURE, THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (HAVRE FORD LOCATED AT 1991 2ND AVE, HAVRE, MT, 59501) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN HAD BEGUN TO FAIL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT NOTIFIED THE LOCAL DEALER, WESTLIE MOTOR COMPANY, ONCE SHE RETURNED AND WAS INFORMED THAT IT WAS NOT LIKELY THE SAME PART THAT FAILED AND, EVEN IF IT WAS, IT WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE CONTACT HAD AN INDEPENDENT MECHANIC DIAGNOSE THE VEHICLE FOR A SECOND OPINION AND WAS INFORMED THAT THE STEERING TORQUE SENSOR FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO ACTIVE RECALLS AND ADVISED THE CONTACT TO TAKE IT UP WITH HER LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Mileage: 106,000

WHILE ON A SHOPPING TRIP , I PARKED THE CAR.....15 MINUTES LATER I STARTED IT AND PROCEEDED TO BACK OUT OF THE SPACE AND COULD HARDLY STEER....FELT LIKE I HAD 4 FLAT TIRES....THE ONLY WARNING WAS A STEERING WHEEL THAT SHOOK WHILE I WAS AT STOPS, NOT WHILE DRIVING....NO RED LIGHTS, NO OTHER SYMPTOMS. OUT OF THE BLUE THE POWER STEERING STOPPED....ONE WEEK AFTER BEING SERVICED AND CHECKED OUT.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME HARD TO TURN CAUSING PARTIAL LOSS OF POWER STEERING. THE CONTACT STATED THAT A WRENCH (POWER TRAIN FAULT WARNING) WOULD APPEAR ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS NOT TAKEN OR TOWED TO A LOCAL DEALER FOR DIAGNOSES OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

I WAS DRIVING MY VEHICLE WHEN ALL OF SUDDEN MY POWER STEERING COMPLETELY WENT OUT ON ME CAUSING MY DRIVER SIDE FRONT BALL JOINT TO BUST ALONG WITH I DONT KNOW WHAT ELSE & ALMOST WRECK MY VEHICLE. GOOD THING I WAS NEAR A PARKING LOT THAT I COULD GET MY VEHICLE INTO ENOUGH TO GET MY VEHICLE OFF THE MAIN ROAD SO I WAS NOT HIT & INVOLVED IN AN ACCIDENT. I BOUGHT VEHICLE USED IN APRIL OF 2016 & DO NOT KNOW WHAT WAS DONE N WHAT WAS NOT. MY POWER STEERING WENT OUT ABT A MONTH AGO & IT HAS BEEN SITTING UNDRIVABLE SINCE THEN. A FRIEND THAT IS A MECHANIC FINALLY WAS ABLE TO TAKE A LOOK AT MY VEHICLE & AFTER JUST TAKING A LOOK AT THE VEHICLE TO SEE WHAT WAS GOING ON, HE CAME TO THE CONCLUSION WITHOUT EVEN KNOWING OF ANY RECALL & ADVISED THAT IS WHAT THE ISSUE WRONG WITH MY VEHICLE. HE ADVISED I NEED CHECK INTO THIS TO HAVE FORD TAKE CARE OF THE ISSUE FREE OF CHARGE. I RAN THE VIN # TO CHECK RECALLS ON MY VEHICLE BUT CAME UP NO RECALLS HOWEVER MY VEHICLE FALLS IN THE YEAR OF THE RECALLS. RESEARCHED ONLINE & THERE ARE SEVERAL RECALLS. HOW DO I GO ABOUT THIS & GETTING ALL THE RECALLS TAKEN CARE OF FOR MINE & MY PASSENGERS SAFETY, IF MY VIN # IS SHOWING AS NO RECALL BUT THE RECALL ISSUE HAS HAPPENED TO MY VEHICLE? I NEED TO TAKE CARE OF THIS SSAP, AS THIS IS/WAS MY ONLY & MAIN SOURCE OF TRANSPORTAION.

Mileage: 150,000

THE POWER STEERING NO LONGER IS WORKING. WE ARE TOLD IT IS A SENSOR PROBLEM. THERE HAS BEEN A RECALL FOR OTHER ESCAPES FROM THIS YEAR WITH THIS ISSUE BUT NOT OURS. IT IS SAME ISSUE AND SHOULD BE ADDRESSED.

Mileage: 140,000

MY DAUGHTERS ESCAPE EXPERIENCED A POWER STEERING FAILURE WHILE DRIVING HER BLIND 9 YEAR OLD DAUGHTER TO SCHOOL, SHE WAS 8 1/2 MONTHS PREGNANT AT TIME. NOW YOUR SITE TELLS ME THE VIN [XXX] IS AN INVALID NUMBER. HOW CAN THIS BE? WHEN THAT NUMBER IS GOOGLED IT PULLS UP NUMEROUS COMPLAINTS (INCLUDING AT LEAST ONE NHTSA COMPLAINT). PLEASE EXPLAIN HOW THIS VEHICLE CAN HAVE BEEN SOLD IN 5 DIFFERENT STATES MINIMUM WITH NO ACTION BY YOU OR FORD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL INDEPENDENTLY TURNED AND THE POWER STEERING ASSIST STOPPED OPERATING. THE CONTACT MENTIONED THAT EXTRA STEERING EFFORT WAS APPLIED WHILE DRIVING AT LOWER SPEEDS. THE POWER STEERING ASSIST FAULT ERROR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COLUMBUS RICART FORD (4255 S HAMILTON RD #100, GROVEPORT, OH 43125 614-836-6260) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST SYSTEM SHUT DOWN AS A RESULT OF THE POWER STEERING MOTOR SENSOR FAULT. ALSO, THE POWER STEERING AND TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT, DUE TO THE PREVIOUS RECALL REPAIR, THEY COULD NOT REPAIR THE VEHICLE AGAIN. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

LOSS OF ELECTRIC POWER STEERING, JUST LIKE OTHER 2008 FORD ESCAPES. DASH LIGHT CAME ON THAT SAID "POWER STEERING ASSIST FAULT" AND WHILE DRIVING POWER STEERING COMPLETELY WENT OUT.

Mileage: 150,000

IN 2016 NOVEMBER MY GAS PEDAL STUCK TO THE FLOOR AND I FREAKED OUT AND RAN INTO MY NEIGHBORS GARAGE AND I HAD 10 FIRED FIGHTERS AND SHERRIFF LOOK AT MY TURNED OFF ESCAPE AND THE ACCELERATED PEDEL WAS COMPLETELY SITTING ON THE FLOOR OF THE VEHICLE AND IT ALSO WAS TOWED TO FORD AND SAID THE ACCELERATOR PEDAL LINK WAS COMPLETELY BROKE AND IT WAS NOT COVERED UNDER INSURANCE FOR THEY SAID THIS IS A MANUFACTURE ISSUE AND NOT INSURANCE AND SO I HAD TO USE THE FRONT END DAMAGE TO PAY FOR THE $1500 REPAIR ON A PART THAT SHOULD NOT HAVE BROKE, FORD HAS NOW OVER 100 COMPLAINTS TO THIS SAY PROBLEM AND NO FIX.....THIS VEHICLE ACCELERATED AND RAMMED A NEIGHBORS GARAGE DOOR AND I COULD HAVE BEEN KILLED AND ALL THE SHERIFF AND FIREFIGHTERS SAY THEY HAVE NEVER SEEN AN ACCELERATOR PEDAL DEPRESSED TO THE FLOOR AND I WAS LUCKY....FORD FIX THIS....THIS IS GOING TO KILL SOMEONE AND IT I HAD INJURIES FROM THE WHIPLASH.

Mileage: 2

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING ASSIST SAFETY RECALL. *LD THE CONSUMER WANTED TO BE INCLUDED IN A POWER STEERING ASSIST RECALL. THE VEHICLE'S VIN WAS NOT INCLUDED IN ANY RECALL. THE MANUFACTURER REFUSED TO INCLUDE THE VEHICLE IN THE POWER STEERING ASSIST RECALL. *JS

THERE IS A RECALL ON THIS VEHICLE AND WHEN TAKEN TO A DEALER IN DECEMBER OF 2016 WE WERE TOLD THAT THE STEERING SENSOR THAT WAS RECALLED WAS NOT REPORTING AN ERROR CODE AND THUS WAS NOT REPLACED. THIS MONTH THE POWER STEERING FAILED AND WE WERE TOLD BY ANOTHER DEALERSHIP THAT THE RECALLED PART HAD FAILED BUT BECAUSE WE HAD ALREADY TAKEN THE VEHICLE IN FOR THE RECALL, AND EVEN THOUGH THE PART HAD NOT BEEN REPLACED WE WERE NOT ELIGIBLE FOR THE REPLACEMENT AND IT IS COSTING US AROUND $600.00 FOR THE REPAIR. I CALLED FORD DIRECTLY AND WAS TOLD THAT EVEN THOUGH IT WAS RECALLED WE WERE NOT ELIGIBLE SINCE WE HAD ALREADY TAKEN IT IN. I BELIEVE IT IS UNACCEPTABLE FOR FORD TO NOT REPLACE THIS RECALLED PART. JUST BECAUSE WE WANTED TO BE CAREFUL AND SAFE AND TOOK THE VEHICLE IN RIGHT AWAY WE ARE BEING PENALIZED NOW THAT THE PART HAS FAILED. THE STEERING FAILURE IS A HUGE SAFETY ISSUE AND I FIND IT INCREDIBLE THAT FORD RESPONDED IN THIS MANNER. WE ARE GETTING THE PART REPLACED AT OUR COST AT PEARSON FORD IN ABERDEEN, SD AND I BELIEVE WE SHOULD BE REIMBURSED FOR THIS REPAIR AND FORD SHOULD CHANGE THIS DANGEROUS POLICY BEFORE SOMEONE GETS HURT.

Mileage: 131,324

MY COMPLAINT IS REGARDING FORD SAFETY RECALL # 14S05. LOSS OF POWER STEERING DUE TO TORQUE SENSOR FAILURE. FORD ISSUED RECALL IN JULY 2014. MY VEHICLE WAS INSPECTED IN AUGUST 2014. SOFTWARE WAS UPDATED AND TORQUE SENSOR WAS FOUND TO BE FUNCTIONING AND WAS NOT REPLACED. THE RECALL PERTAINED TO LOSS OF POWER. THE VEHICLE WOULD DEFAULT TO MANUAL STEERING. I PURCHASED MY 2008 FORD ESCAPE IN OCT 2014 AND WAS NOT AWARE OF THE RECALL. FORD SAYS THE RECALL WAS COMPLETE. I DISAGREE AND AM FILING THIS COMPLAINT.

Mileage: 138,100

WE GOT SUCKERED BY FORDS RECALL IN 2014 WHEN THEY SENT OUT THE LETTER AND UPDATED THE SOFTWARE TO FIX THE POWER STEERING ISSUE. WHICH FORD [XXX] WELL KNEW WOULD NOT FIX THE FAULTY TORQUE SENSOR. SO HERE WE ARE MARCH 17 2017. MY GIRL FRIEND, OUR LITTLE GIRL AND ME. ON OUR WAY BACK TO MY PARENTS HOUSE, A 4 HOUR DRIVE. AFTER TRAVELING DOWN I80 FOR 3 HOURS WE EXITED ONTO A TWO LANE HIGHWAY. NOT TOO LONG DOWN THIS RURAL IOWA HIGHWAY OUT STEPS A SMALL DOE. (FEMALE DEER) I MAKE A QUICK DIRECTION CHANGE AND APLLY THE BREAKS QUICKLY. THE EXACT MOMENT THE POWER STEERING WENT OUT. LUCKILY FOR US I WAS DRIVING AND NOT MY OL LADY. AS IM ALMOST CERTAIN SHE WOULDN'T HAVE BEEN ABLE TO GET THE VEHICLE CORRECTED AND KEPT ON THE ROAD. THIS IS LUDACRIS THAT FORD HAS NOT BEEN MADE TO REMEDY THIS PROBLEM. THEY [XXX] WELL KNEW IT WAS AN ISSUE WITH THIS FAULTY SENSOR WHEN THEY CAME UP WITH THE SCAM RECALL IN 2014. HOW COULD THEY BE ALLOWED TO CONTINUE TO LET FAMILIES DRIVE WITH THESE TICKING TIME BOMBS. HOW MANY CHILDERN NEED TO DIE BEFORE SOMETHING IS DONE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 138,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AS SOON AS THE VEHICLE WAS OPERATED. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

Mileage: 148,000

ESCAPE RECALL 14S05. WHILE DRIVING DOWN ROUTE 40 IN ELKTON MARYLAND, THE STEERING LOCKED UP MAKING IF VERY DIFFICULT TO DRIVE/STEER THE TRUCK. THIS OCCURRED AFTER RECEIVING A RECALL LETTER AND TAKING THE TRUCK TO ELKTON FORD FOR THE RECALL REPAIR. WE TOOK THE TRUCK BACK TO THE DEALER, LET THEM KNOW WHAT HAPPENED AND THEY SAID THAT FORD MOTOR COMPANY WOULD NOT LET THEM REPAIR. NOTE: THEY DID NOT COMPLETE THE REPAIR AS OUTLINED IN THE RECALL LETTER.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED A COMPLETE LOSS OF STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

POWER STEERING WENT OUT. I WAS TOLD BY A DEALER THERE WAS A RECALL. I BROUGHT IT TO DEALER AND THEY SAID THE CAR DID NOT QUALIFY FOR THE RECALL. AFTER HOURS OF PHONE CALLS TO FORD, THEY SAID THE RECALL HAD BEEN DONE IN 2014, PRIOR TO ME OWNING IT. THE PART IS NEAR IMPOSSIBLE TO FIND AND THE COST IS QUITE PRICEY. I WAS LED TO BELIEVE THIS IS A LIFETIME WARRANTY. THIS IS NOT SAFE TO DRIVE WITHOUT POWER STEERING. FORD SHOULD STAND BY THEIR RECALLS. PART #905-524 TOTAL COST: $565.00

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING COLUMN POWER ASSISTANCE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,111.

Mileage: 95,111

A VIBRATION IN THE STEERING WHEEL THAT IS EVIDENT BY A KNOCKING SOUND. THIS OCCURS WHILE THE VEHICLE IS MOBILE AS WELL AS IN THE STOPPED OR IDLING POSITION. THERE ARE ARE VIDEOS ONLINE AT YOU TUBE SHOWING EVIDENCE OF THIS EXACT SAME MALFUNCTION IN A 2008 MERCURY MARINER. AN EXISTING RECALL NUMBER OF 14S05 IS NOT VALID ON MY VEHICLE, WHY NOT??

Mileage: 200,000

FORD WON'T HONOR RECALL 14S05 THEY DID A SOFTWARE UPDATE AND BUT NOW I NEED AN ENTIRE POWER STEERING TORQUE SENSOR REPLACED AND THEY WON'T COVER THAT. OTHER CONSUMERS HAVE COMPLAINED ON LINE THAT FORD WON'T REPAIR YOUR STEERING AFTER HAVING YOUR RECALL SOFTWARE DONE. A FORD ESCAPE RECALL GOTCHA ' RECALL 14S05, TRANSPORT CANADA ... HTTPS://MEDIUM.COM/@JOEWARDPR/A-FORD-ESCAPE-RECALL-GOTCHA-RECALL-14S05-TRANSPORT-CANADA-201413-7F0D7CA0D84C MAR 17, 2015 ... FORD 'CLOSED OUT' THE RECALL AFTER ONLY UPDATING SOFTWARE AND WON'T PAY FOR THE ... A FACEBOOK GROUP EXISTS ENTIRELY ABOUT FORD NOT 'HONORING' RECALL #14S05 ....

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL INADVERTENTLY TURNED LEFT. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND DISCONNECTED THE POWER STEERING FUSE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITH NO POWER STEERING TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE LEAVING THE DEALER, THE FAILURE RECURRED. THE TECHNICIAN ADVISED THE CONTACT THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

Mileage: 165,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE STEERING. THE VEHICLE WAS TAKEN TO A DEALER FOR A SOFTWARE UPDATE PRIOR TO EXPERIENCING A FAILURE. WHILE DRIVING, THE CONTACT FELT A STRONG VIBRATION FROM THE STEERING WHEEL. THE EPS WARNING INDICATOR FLASHED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE THE REMEDY IN THE RECALL INDICATING THAT THEY HAD PROVIDED A SOFTWARE UPDATE PRIOR TO THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ON MARCH 11, 2017 WHEN I GOT INTO MY VEHICLE TO DRIVE IT; THE POWER STEERING DID NOT WORK. I SLOWLY DROVE IT TO THE NEAREST FORD GARAGE WHO CHARGED ME TO INSPECT IT AND SAID IT NEEDED A NEW STEERING COLUMN, COST $1400+ AND WAS UNDER A RECALL BUT THE RECALL WAS NO LONGER AVAILABLE.

Mileage: 156,722

THE ELECTRONIC POWER STEERING HAS MALFUNCTIONED. THE STEERING WHEEL MOVES ON ITS ON WHILE THE VECHILE IS STARTED. THE STEERING WHEEL IS HARD TO TURN WHILE IN "DRIVE" OR IN "REVERSE". WHILE DRIVING FROM WORK, I EXPERIENCED THE STEERING WHEEL LOCKING AND WAS NOT ABLE TO TURN THE WHEEL AT ALL. AFTER TURNING THE VEHICLE OFF, THEN BACK ON, THE ELECTRIC STEERING STARTED TO WORK AGAIN BUT ONLY FOR A SHORT PERIOD OF TIME.

Mileage: 166,000

I RECENTLY EXPERIENCED POWER STEERING ISSUES WITH MY 2008 FORD ESCAPE. I TAKE VERY GOOD CARE OF MY VEHICLE. I HAVE NEVER BEEN IN ANY ACCIDENTS IN THIS VEHICLE OR HAD ANY MECHANICAL ISSUES. THE STEERING WHEEL BEGAN SHAKING WHILE DRIVING IT HOME ON FRIDAY AND BECAME INCREASINGLY HARDER TO STEER. WHEN THIS HAPPENED I WAS DRIVING ABOUT 15MPH IN TOWN. I PARKED IT RIGHT AWAY. THE NEXT DAY I WAS UNABLE TO TURN THE WHEEL AT ALL. THE VEHICLE STARTS BUT IS COMPLETELY UNABLE TO BE DRIVEN. AFTER RESEARCHING MORE ON THIS ISSUE, I FOUND THAT THERE WAS A RECALL ON 2008 FORD ESCAPES FOR THIS SAME ISSUE. WHEN I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED, THEY HAD ME GIVE THEM MY VIN NUMBER. THEY THEN INFORMED ME THAT MY SPECIFIC VEHICLE DID NOT QUALIFY FOR RECALL REPAIRS AND THE RECALL ONLY APPLIES TO VEHICLES WITH A SPECIFIC VIN NUMBER. I WANTED TO REACH OUT AND SEE IF THERE IS ANYTHING I CAN DO TO GET THIS RESOLVED CONSIDERING THIS IS A MECHANICAL ISSUE OUT OF MY CONTROL AND MAY BE A MANUFACTURING ERROR. THANK YOU FOR YOUR ASSISTANCE WITH THIS ISSUE. [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE VIOLENTLY SHOOK AND THE POWER STEERING BECAME VERY DIFFICULT TO MANEUVER THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,717. UPDATED 06/29/17*LJ *CN

Mileage: 156,717

MY HUSBAND WAS DRIVING WHEN POWER STEERING WENT OUT, HE WAS TURNING LEFT ON TO MAIN ROAD OUT OF OUR SUBDIVISION, HAD TO SLAM ON BRAKES TO AVOID HITTING CINDER BLOCK WALL, COULD OF EASILY BEEN KILLED. THANKFULLY WAS GOING SLOW.

Mileage: 144,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

FORD HAD RECALL 14S05 BACK IN OCTOBER OF 2014. IT WAS FOR THE TORQUE SENSOR ON THE STEERING COLUMN. IF THE PART WAS ALREADY NOT WORKING THEY HAD TO REPLACE THE HARDWARE. THEY SAID IF IT WAS NOT A SOFTWARE FIX WOULD DO IT. WE HAD THAT DONE. NOW 24K MILES LATER THE EXACT PART HAS GONE OUT AND FORD IS SAYING THEY WILL NOT REPLACE IT. I HAVE TO PAY FOR IT. THAT MAKES NO SENSE. IT WENT OUT ON MY BACK OUT OF A DRIVEWAY. IF IT HAD GONE OUT WHILE I WAS DRIVING I WOULD HAVE WRECKED. HOW CAN THEY NOT STAND BEHIND A RECALL LIKE THAT? HOW IS THAT POSSIBLY LEGAL?

Mileage: 170,000

I WAS DRIVING AND LOST ALL POWER STEERING. THEN A ERROR MESSAGE CAME ON SAYING POWER STEERING SENSOR FAULT. I COULD HAVE GOT INTO A CRASH AND AM REALLY UPSET AND FEEL LIKE FORD SHOULD FIX THIS.

Mileage: 186,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE MAKING A RIGHT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE DEALER DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED WITH A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). ALTHOUGH THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 140,000. *CN

Mileage: 140,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS INFORMED BY THE DEALER THAT A POWER STEERING RECALL HAD BEEN COMPLETED TWO YEARS PRIOR TO THE CONTACT OWNING THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL RECENTLY SEIZED WITHOUT WARNING. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL, BUT IT VEERED TO THE RIGHT AND DROVE INTO A DITCH. THE CONTACT HAD TO RESTART THE VEHICLE TO CORRECT THE DIRECTION OF THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWARE OF THE RECALL REPAIR, ACCORDING TO THE DEALER. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Mileage: 149,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 17 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,370. *JS THE CONSUMER REQUESTED INFORMATION PERTAINING TO THE INVESTIGATION. *JS THE CONSUMER STATED THE MANUFACTURER WOULD NOT HONOR THE 14S05 RECALL. *JS *JS *JS

Mileage: 62,370

POWER STEERING WENT OUT IN THE ESCAPE. ONLY MANUAL STEERING AVAILABLE. TOOK TO DEALER AND THE TORQUE SENSOR HAS GONE OUT ON MY ESCAPE AFTER THE RECALL IN 2014. FORD STATES SINCE PROGRAMMING WAS DONE IN WITH THE ORIGINAL RECALL IN 2014 THE RECALL WAS COMPLETE EVENTHOUGH PART OF THE RECALL INCLUDED THE TORQUE SENSOR.

Mileage: 160,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL VIOLENTLY SHIFTED IN THE OPPOSITE DIRECTION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

Mileage: 144,000

ELECTRIC POWER ASSIST FAILED. STEERING WHEEL SHAKES VIOLENTLY WHILE PARKED AND DRIVING. STEERING PULLING TO SIDES WHILE DRIVING

Mileage: 11,400

MY WIFE WAS DRIVING ON THE EXPRESSWAY AND THE POWER STEERING STOPPED WORKING WHICH COULD HAVE RESULTED IN AN ACCIDENT. SHE TOOK IT TO A FORD DEALER WHICH PULLED THE CODES AND REPLACED THE TORQUE SENSOR. MY CAR WAS NOT PART OF THE 14S05 RECALL SO APPARENTLY THE RECALL DOES NOT GO FAR ENOUGH. I AM A CERTIFIED MASTER MECHANIC AND RE-CERTIFED MASTER 5 TIMES BUT COULD NOT HELP MY WIFE WHILE SHE WAS IN ANOTHER STATE VISITING HER MOTHER. THE NHTSA RECALL # IS 14V284000. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER AND THEY OFFERED NO HELP. THE CAR HAS 88,000 MILES

Mileage: 88,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER PARKING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN 2014, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 195,000.

Mileage: 195,000

IN 2014 THE POWER STEERING ASSIT FAULT WAS FIXED ON THIS CAR,DO TO A RECALL I BOUGHT THE CAR IN 2016 AFTER 4 MONTHS I STARTED THE CAR UP AND THE FAULT CAME BACK. I HAD NO KNOWLEDGE OF RECALL WHEN I BOUGHT CAR. IS THIS CONSIDERED FIXING THE PROBLEM, OR IS IT A STILL OPEN RECALL? THE CAR WAS SITTING IN THE DRIVE WAY WHEN FAULT CAME UP.

Mileage: 91,000

I WAS TURNING WHEN I LOST POWER STEERING AND NEARLY CRASHED INTO OTHER CARS WAITING AT THE INTERSECTION. I HAVE A POWER STEERING ASSIST FAILURE LIGHT ON. I PREVIOUSLY HAD MY CAR TAKEN TO THE FORD DEALERSHIP HERE IN BRIGHTON COLORADO AFTER I RECEIVED THE RECALL NOTICE SEVERAL MONTHS PRIOR IN 2016. CANNOT AFFORD THE PRICE FOR REPAIRS AND FEEL FORD NEEDS TO FIX THIS PROBLEM NOW.

Mileage: 109,567

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK VIOLENTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER REPROGRAMMED THE PSCM AND IC TO THE LATEST LEVEL, BUT THE FAILURE PERSISTED THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,688. UPDATED 03/29/17LJ CONSUMER STATED THAT THEY HAD REPAIRS DONE BY A DIFFERENT DEALER AND HAVE HAD NO INCIDENTS SINCE. CONSUMER IS LOOKING FOR REIMBURSEMENT. *CN

Mileage: 121,688

IN MAY 2014 FORD ISSUED RECALL #14S05 FOR STEERING ISSUES. THE RECALL WAS 'PERFORMED' ON MY CAR IN NOV 2014, WHICH CONSISTED OF A 15-20 SOFTWARE UPDATE. I'M CURRENTLY EXPERIENCING THE SAME STEERING ISSUE AND NOW HAVE TO REPLACE THE TORQUE CENSOR AND FORD IS REFUSING TO HONOR/ASSIST/ACKNOWLEDGE THE PROBLEM IS RESIDUAL OF THE INITIAL RECALL. I'M FORCED TO PAY OUT OF POCKET FOR WHAT SHOULD BE STILL CONSIDERED A MANUFACTURING DEFECT. AFTER OVER A MILLION VEHICLES BEING RECALLED, HOW DO THEY FIGURE A SOFTWARE PATCH FIXED THE PROBLEM? WHY SHOULD I HAVE TO PAY FOR THIS EXPENSE. FORD KNOWS THIS IS AN ISSUE WITH THE VEHICLES AND SHOULD HAVE THE DECENCY TO HONOR THIS REPAIR AT ANY TIME. FORD CUSTOMER SERVICE STATES THAT THE RECALL IS OVER 12 MONTHS OLD AND THE SOFTWARE WAS UPDATED AND THEY NO LONGER CONSIDER IT AN ISSUE. MEANWHILE, I'M CURRENTLY STRANDED AND WILL BE OUT OF ALMOST $600 OR MORE THAT I DON'T HAVE! WHILE DRIVING HOME FROM A FORD DEALERSHIP SERVICE WHO WAS NOT VERY HELPFUL OR CONCERNED, I LOST ALMOST ALL STEERING AND NARROWLY MISSED GOING OFF THE SIDE OF 64 WEST AFTON MOUNTAIN IN VIRGINIA. I'M MISSING WORK AND STRANDED AND WILL HAVE TO DRAIN MY ACCOUNT FOR A REPAIR THAT IS CLEARLY A FORD DEFECT. HIGHLY DISAPPOINTED IN FORD CUSTOMER SERVICE AND BUSINESS ETHICS. IF/WHEN I GET RID OF THIS ESCAPE WHEN FUNDS ALLOW, I WILL NEVER CONSIDER A FORD AGAIN.

Mileage: 210,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING OUT OF THE GARAGE, THE POWER STEERING BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. UPDATED 05/17/17*LJ *CN

Mileage: 134,000

DRIVING BACK FROM WORK ON THE STREET THE CAR WON'T TURN I GOT SCARE AND STOP THE CAR RIGHT AWAY UNTIL MY HUSBAND PICKED IT UP IS TOO DANGEROUS ... THIS IS THE RECALL NUMBER 14S05 ... BUT FORD REFUSES TO FIX IT

Mileage: 100,000

LOSS OF STEERING DUE TO STEERING TORQUE SENSOR FAILURE WHICH WAS UNDER RECALL #14S05. VEHICLE HAS LOST STEERING CAPABILITY 3 TIMES IN THE LAST 3 MONTHS WHILE MAKING A SLOW TURN.

Mileage: 123,000

WHEN IDLING, STEERING WHEEL JERKS AND MOVES ON ITS OWN AND A CLICKING NOISE CAN BE HEARD SOMETIMES. ALREADY HAD "RECALL" CHECKED AND NO UPDATE WAS NEEDED IN 2014. HAD NO PROBLEMS UNTIL OVER 100K MILES.

Mileage: 102,000

THE EAS (ELECTRIC ASSISTED STEERING) MADE A LOUD NOISE BEFORE EVENTUALLY FAILING & NOW THERE IS NO POWER STEERING WHICH CAUSED ME TO SLID OFF ICY ROAD, DRIVING 45MPH, INTO DITCH. *TR

POWER STEERING FAILED REPEATEDLY. RECEIVED RECALL14S05 AND TOOK TO LEHIGHTON FORD 18235 JUNE 21, 2016. EVEN AFTER REPORTING FAILURE, THE ACTION TAKEN WAS TO REPROGRAM THE COMPUTER MODULE. JANUARY 29, 2017 POWER STEERING FAILED AND WOULD NOT RECOVER WHILE DRIVING ON A MAIN THOROUGHFARE AND ATTEMPTING TO TURN INTO A PARKING LOT. TOOK TO FREEDOM FORD DEALERSHIP IN MORGANTOWN, WV WHERE FAILURE OCCURRED. IT WAS DETERMINED THE STEERING COLUMN NEEDED TO BE REPLACED WHICH SHOULD HAVE BEEN TAKEN CARE OF ON INITIAL RECALL APPOINTMENT. AFTER MULTIPLE CONTACTS WITH FORD, I HAVE BEEN INFORMED THAT THE RECALL WAS CLOSED ONCE THE REPROGRAMMING TOOK PLACE AND THAT I WOULD HAVE TO PAY $1200 FOR THE RESULTING REPAIRS DUE TO THE POWER STEERING FAILURE. UPON FURTHER RESEARCH, OVER 70,000 CUSTOMERS HAVE EXPERIENCED THE SAME FAILURE FOLLOWING THE USELESS REPROGRAMMING DICTATED BY FORD MOTORS. *TR

Mileage: 140,000

FORD HAD A 2015 RECALL FOR POWER STEERING PROBLEMS, DURING WHICH THIS VEHICLE WAS CHECKED. TWO MONTHS AGO MY MECHANIC CHECKED MY STEERING BECAUSE OF A NOISE AND ADVISED ME NOT TO DRIVE IT ON THE HIGHWAY. AS I WAS DRIVING INTO MY DRIVEWAY THE POWER STEERING WENT OUT. WHAT IF THIS WENT OUT AT HIGHWAY SPEEDS AND HAD A BABY IN THE CAR? READING ONLINE OTHER PEOPLE'S EXPERIENCES WITH POWER STEERING PROBLEMS THE CAR SHOULDN'T BE DRIVEN. FORD SHOULD BE MADE TO EXTEND THEIR RECALLS AND GIVE TRADE IN CREDIT TO GET THESE CARS OFF THE ROAD. THEY ARE A DANGER TO ALL. I HAD ALL THE FUSES CHECKED AND UNHOOKED THE BATTERY. EVERYTHING POINTS TO THE ELECTRIC ASSISTED POWER STEERING OR SUCH WHICH IS A $1200 REPAIR THAT IS NOT GUARANTEED TO LAST LONG. *TR

Mileage: 137,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING LOST POWER AND "FAULTY POWER STEERING" ILLUMINATED. THE DRIVER PULLED OVER AND THE VEHICLE WAS DRIVEN HOME. THE DEALER DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

Mileage: 88,000

THE POWER STEERING ASSIST FAILURE WARNING LIGHT FLASHED 3 TIMES AND THEN MY POWER STEERING WENT OUT. IT WAS IN MOTION ON A CITY STREET. WE HAD THE CAR TOWED TO A DEALERSHIP. THE TORQUE SENSOR THAT WAS PREVIOUSLY COVERED ON THE RECALL FROM JULY 2014 FAILED. FORD IS REFUSING TO FIX THE SENSOR STATING THAT THE RECALL WAS FULFILLED EVEN THOUGH THE SENSOR WAS NOT REPLACED. THE DEALERSHIP MENTIONED THAT THEY HAVE HAD THE SAME ISSUE WITH OTHER VEHICLES UNDER THE SAME RECALL. I HAVE ATTACHED A LETTER THAT WAS SENT TO FORD ON OUR BEHALF.

Mileage: 114,000

WAS DRIVING VEHICLE STEERING BECAME UNMANAGEABLE. ALMOST CRASHED WITH MYSELF AND MY KID. OTHER VINS HAVE BEEN RECALLED FOR THE ELECTRONIC STEERING SYSTEM YET MINE IS NOT LISTED. *TR

Mileage: 114,044

SUDDEN ONSET OF STEERING WHEEL SHAKING WHILE DRIVING 25 MPH, DIFFICULTY TURNING LEFT OR RIGHT, WHILE TURNING RIGHT STEERING STOPPED TWICE.

Mileage: 98,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL FOR THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER TO PROVIDE A REMEDY AND THEY DID NOT STATE FOR THE CONTACT TO TAKE THE VEHICLE IN ONCE THE FAILURE HAD BEEN EXPERIENCED. THE DEALER INDICATED THAT THERE WAS NO FAILURE AND CLEARED THE RECALL OUT AS A COMPLETED REPAIR. THE CONTACT LATER EXPERIENCED THE STEERING WHEEL SEIZING WITH NO WARNING. THE DEALER WAS NOTIFIED AND INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 04/20/17 *LJ *CN

Mileage: 130,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE RECALL REPAIR WAS ALREADY PERFORMED; HOWEVER, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

TAKATA RECALL: MY CAR HAS A COUPLE ISSUES WITH THE STEERING. WHILE PARKED AND IDLING THE STEERING WHEEL TWITCHES ON ITS OWN, YOU HAVE TO FIND THE RIGHT LOCATION AND HOLD IT THERE FOR THE TWITCHING TO STOP. WHEN IDLING I CAN HOLD THE SW OFF OF CENTER AND THE TWITCHING WILL ABATE FOR SHORT PERIODS, LESS THAN 10 SECONDS. WHILE DRIVING STREETS FROM 30-60 MPH, THE STEERING WHEEL ALSO TWITCHES INTERMITTENTLY, PERCEPTIBLE TO TOUCH AND HAS STARTED PULLING TO THE RIGHT SLIGHTLY. NO NOTED SQUEALING OR JERKING NOTED ON FULL WHEEL TURN TO RIGHT OR LEFT. *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT EXPERIENCED A LOSS OF POWER STEERING WHILE THE VEHICLE WAS BEING OPERATED AT A MODERATE SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE AND INSTRUMENT CLUSTER NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER STATED THAT DUE TO THE ELAPSED TIME PERIOD BETWEEN THE FAILURE AND THE INITIAL REPAIR, THE COST WOULD BE AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. .....UPDATED 03/08/17 *BF UPDATED 08/11/2017 *JS

Mileage: 133,000

I TOOK MY CAR IN WHEN THE RECALL 14S05/NHTSA RECALL 14V-284 WAS RECEIVED AND THE DEALERSHIP UPDATED THE APPROPRIATE MODULES TO PREVENT LOSS OF STEERING DUE TO A TORQUE SENSOR FAULT. AT THE TIME OF THE RECALL I WAS NOT HAVING ANY STEERING PROBLEMS, SO I FELT THE MODULE UPDATES WERE TO FIX ANY STEERING PROBLEMS. AS OF JAN 4, 2017, THE STEERING WHEEL STARTED VIBRATING WHILE IN IDLE. I DOES NOT DO IT ALL THE TIME. I CALLED THE LOCAL FORD DEALERSHIP AND THEY RAN THE DIAGNOSTIC TEST WHICH SHOWED THE STEERING TORQUE SENSOR WAS BAD AND THEY WILL BE GETTING ME AN ESTIMATE FOR REPAIRS. I WAS TOLD THE PART ITSELF IS RELATIVELY INEXPENSIVE, BUT THE LABOR IS INTENSE. I FEEL FORD HAS TAKEN THE EASY WAY OUT OF FIXING A POTENTIALLY HAZARDOUS PROBLEM. I HAVE ALWAYS DRIVEN FORD CARS, BUT AFTER THIS COSTLY MANUFACTURING DEFECT I MAY SWITCH TO ANOTHER MAKE OF CAR. *TR

Mileage: 65,500

WHILE STARTING THE CAR THE WHEEL STARTED SHAKING, YOU CAN HEAR A CLICKING NOISE...WHILE DRIVING THE VEHICLE THE WHEEL SHAKES NON STOP AND THE NOISE CONTINUES, FOLLOWED BY A CODE SAYING (POWER STEERING ASSIST FAULT). IT'S GETTING WORSE THE MORE WE DRIVE IT. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 03/07/17*LJ UPDATED 12/04/2017*JS

Mileage: 127,000

STEERING SHAFT TORQUE SENSOR WENT OUT WHEN DRIVING VEHICLE ON HIGHWAY WHICH MADE IT VERY HARD TO STEER WHEN SLOWING DOWN AND TURNING .IM VERY STRONG AND IT TOOK EFFORT FROM ME TO STEER. IF MY WIFE OR DAUGHTER WOULD HAVE BEEN DRIVING THEY COULD HAVE VERY EASILY HAD AN ACCIDENT! .THIS SEEMS TO BE AN ISSUE WITH A LOT OF THESE BUT MY VIN# IS NOT ON THE RECALL ACCORDING TO OUR LOCAL FORD DEALERSHIP. *TR

Mileage: 102,000

ELECTRIC POWER STEERING IS OUT. FORD DEALER INITIALLY FIXED VIA ORIGINAL RECALL (FORD'S NUMBER FOR THIS RECALL IS 14S05.) BY UPDATING THE COMPUTER CODE IN 2014. THE POWER STEERING HAS LOST ALL POWER NOW . THIS IS 2 YEARS LATER, BUT THE LOSS IS DIRECTLY RELATED TO THE ORIGINAL RECALL ISSUE.

Mileage: 120,000

WHILE PARKED IN A PARKING LOT, DASH WARNING INDICATED "POWER ASSIST STEERING FAILURE" WHEN ENGINE WAS STARTED. STEERING IS NOW CONSIDERABLY HARDER, BORDERING ON IMPOSSIBLE WHILE SITTING STILL. VEHICLE HAD RECALL 14S05 PERFORMED IN OCT 2014. SINCE THERE WAS NO PHYSICAL PROBLEM AT THE TIME OF THE RECALL, A SOFTWARE UPDATE WAS PERFORMED (WHICH WILL DO NOTHING FOR A MECHANICAL FAILURE) AND THE RECALL FOR THIS PARTICULAR VEHICLE WAS CLOSED. NOW WITH THE APPARENT MECHANICAL FAILURE OF THE POWER STEERING MOTOR, OR STEERING POSITION SENSOR, OR BOTH, FORD WILL NOT COVER THE REPAIRS DUE TO THE RECALL BEING CLOSED. SO FORD CLOSED THE RECALL BY PERFORMING IT BEFORE THE PARTS FAILED AND NOW EXPECTS THE OWNER TO BE RESPONSIBLE FOR THE $1800 (QUOTE FROM DEALER) TO PERFORM THE REPAIR.

Mileage: 150,000

THE ELECTRIC POWER STEERING SYSTEM FAILED ON MY VEHICLE. THE SYSTEM HAD THE SAME ISSUE BEFORE BUT WAS FIXED FOLLOWING THE 2014 RECALL FOR THE ISSUE. LESS THAN 3 YEARS AFTER THE FIX, THE POWER STEERING SYSTEM FAILED AGAIN.

Mileage: 157,500

MY FORD ESCAPE'S POWER STEERING SUDDENLY WENT OUT IN MY WHILE DRIVING, IT MADE THE REST OF THE RIDE HOME FROM WORK EXTREMELY DIFFICULT AND UNSAFE. I DID MY RESEARCH AND FOUND THERE WAS IN FACT A FORD RECALL ON THIS ISSUE FOR MY YEAR AND MODEL CAR, HOWEVER MY VIN WAS NOT INCLUDED IN THE RECALL, ONLY THE SOFTWARE UPDATE WHICH I DID HANDLE IN SEPTEMBER 2014 AT THE DEALERSHIP. THE RECALL STATES THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT STEERING INPUT. AS A RESULT COULD REMOVE THE ESP ASSIST (ELECTRIC POWER STEERING) WE TALKED WITH FORD CORPORATE AND THEY SAID IT WAS NOT PART OF RECALL BUT IF THE EXACT PART THAT IS INCLUDED IN THE RECALL THAT WILL BE REPLACED AT NO CHARGE, THEY WOULD WORK WITH US TO HAVE IT REPLACED. WHEN WE BROUGHT IT TO LOCAL DEALERSHIP, THEY CONFIRMED AFTER GETTING THE ERROR CODE THE TORQUE SENSOR DID NEED TO BE REPLACED. THEY WOULD NOT ASSIST US IN FIXING IT AND AFTER 2 CALLS TO A SUPERVISOR WE GOT THEM TO ESCALATE TO FORD THAT STILL DENIED CLAIM, AND SERVICE MANAGER EVEN AGREED THAT IT SHOULD BE ADDED TO THE RECALL LIST WHEN WE PICKED IT UP THAT NIGHT. WE CALLED FORD AGAIN AND TALKED WITH CUSTOMER SERVICE AND THEY SAID IT HAD BEEN TOO LONG SINCE THE SOFTWARE UPGRADE AND NOTHING THEY COULD DO. I WILL BE REPORTING FORD TO THE BBB AND STILL TRYING TO ESCALATE FURTHER AS THIS CAR SHOULD BE INCLUDED IN THE RECALL DUE TO THE SAFETY ISSUE. ALL THEY SAID WAS TO REPORT IT TO THE NHTSA SITE.

Mileage: 143,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE WRENCH SENSOR INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST ATTEMPT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (ELECTRICAL SYSTEM, STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL PULLED ABNORMALLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE POWER STEERING SYSTEM WAS UPDATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

ACUTE LOSS OF POWER STEERING; ON A CITY STREET AT ABOUT 20 MPH WHILE TURNING. I WAS ABLE TO COMPLETE THE TURN. MY DAUGHTER, WHO USUALLY DRIVES THIS CAR, WOULD NOT HAVE BEEN ABLE TO TURN THE STEERING WHEEL IN ORDER TO COMPLETE THE TURN AND SAFELY STOP ALONG THE CURB.

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE BACKING OUT OF THE DRIVEWAY AT 5 MPH AND TURNING THE STEERING WHEEL, THE STEERING WHEEL FELT VERY STIFF. EVENTUALLY, THE POWER STEERING ASSIST INDICATOR ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS PREVIOUSLY SERVICED IN 2015 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

WHILE DRIVING UP A WINDY MOUNTAIN ROAD IN LAKE TAHOE, CA, THE POWER STEERING JUST QUIT WORKING AS WE WERE MAKING A LEFT HAND CURVE. FROM THAT POINT ON, THERE WAS NO POWER STEERING. IT WAS LIKE DRIVING A CAR THROUGH QUICKSAND. THE SLOWER THE SPEED, THE HARDER TO TURN. MY HUSBAND DID THE RESEARCH, AND SAW THAT A RECALL HAD BEEN ISSUED. WE HAD NO PROBLEMS WITH THE STEERING BUT HAD RECEIVED THE RECALL NOTICE FROM FORD TO TAKE IN FOR A "FLASH" SOFTWARE PROGRAMMING FOR THE CAR. WE TOOK INTO FORD DEALER IN AUGUST 2015. OBVIOUSLY, THE RECALL IS MORE SERIOUS THAN THE FIX THAT WAS APPLIED AND DID NOT KEEP US FROM LOSING THE POWER STEERING IN A VERY DANGEROUS SITUATION. FORD CLAIMS THAT THEY DID THEY RECALL, AND THEY ARE NOT LIABLE FOR ANY FURTHER REPAIRS. I CALL FOUL! THEIR TEMPORARY FIX DID NOT HOLD. I HAVE BEEN POURING OVER FORD FORUMS AND SEE MANY, MANY FORD ESCAPES ARE DOING EXACT SAME THING, LOSING POWER STEERING WHILE DRIVING AND FORD IS REFUSING TO ACKNOWLEDGE PROBLEM. HOW MAY I GET A CLASS ACTION LAW SUIT STARTED FOR THIS ISSUE VS FORD? *TR

Mileage: 110,100

I RECEIVED A RECALL NOTIFICATION 14S05 FROM FORD ABOUT MY 2008 FORD ESCAPE. THE RECALL WAS FOR A FAULTY TORQUE SENSOR THAT WOULD EITHER BE REPROGRAMMED OR REPLACED. INSTEAD OF REPLACING THE TORQUE SENSOR, FORD SERVICE DECIDED TO JUST REPROGRAM IT BECAUSE IT HAD NOT FAILED OR PRODUCED A SERVICE CODE. JUST RECENTLY THE TORQUE SENSOR FAILED AND MY STEERING LOST POWER WHILE DRIVING THROUGH A PARKING LOT. I DID NOT HAVE THE STRENGTH TO TURN THE WHEEL AND HAD TO JUST STOP AND LEAVE THE CAR IN THE LOT UNTIL SOMEONE COULD COME HELP ME. I BROUGHT MY CAR BACK TO THE SAME DEALERSHIP THAT PERFORMED THE ORIGINAL RECALL REPAIR AND AM BEING TOLD THAT THE RECALL HAS BEEN PERFORMED AND NOW I MUST PAY THEM TO REPLACE THE TORQUE SENSOR. AFTER SPENDING TIME RESEARCHING THE ISSUE ONLINE I DISCOVERED THAT THIS IS A WIDESPREAD PROBLEM. IT IS APPARENT THAT FORD IS ONLY REPLACING THE SENSORS IF THEY HAVE ALREADY FAILED WHEN YOU BRING YOUR CAR IN FOR THE RECALL. IF IT HAS NOT FAILED THEN FORD ONLY DOES A REPROGRAMMING THAT DOESN'T PREVENT THEM FROM FAILING BUT ALLOWS FORD TO CLOSE OUT THE RECALL ON YOUR VEHICLE AND SAVE MONEY ON A REPLACEMENT PART. I DON'T UNDERSTAND HOW THIS IS LEGAL FOR THEM TO DO. I TALKED TO SEVERAL OF FORD'S SERVICE MANAGERS AND CUSTOMER SERVICE REPRESENTATIVES AND THEY ALL GIVE THE STANDARD REHEARSED ANSWER. *TR

Mileage: 46,608

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING WHEEL SHOOK VIGOROUSLY WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

TORQUE SENSOR AFTER THE EPS MODULE/TORQUE SENSOR SOFTWARE UPDATE IS MALFUNCTIONING AGAIN, WHEEL MOVES ON ITS OWN. WHILE DRIVING AND STATIONARY THE WHEEL TAKES "PHANTOM" MOVEMENTS WITH NO OPERATOR ENCOURAGEMENT. THE UPDATE FROM THE RECALL REGARDING THE TORQUE SENSOR DID NOT EFFECTIVELY FIX THE PROBLEM, THE PART NEEDS TO BE REPLACED IN A RECALL. I HAVE REVIEWED AND READ NUMEROUS ACCOUNTS OF THIS SAME PROBLEM AND THERE IS IN FACT A CLASS ACTION LAWSUIT IN CA AGAINST FORD RIGHT NOW FOR COMPENSATION IN REGARDS TO THE FAILURE. FORD IS DENYING THE RECALL BECAUSE THE COST IS GREATER THAN SEPARATE LAWSUITS. NHTSA NEEDS TO DO SOMETHING ABOUT THIS! *TR

Mileage: 101,000

2008 FORD ESCAPE HYBRID STEERING WHEEL VIBRATION AT IDLE FOR APPROX. 500 MILES THEN ALL OF A SUDDEN WHILE DRIVING ON A CITY STREET THE POWER STEERING TOTALLY WENT OUT. WRENCH LIGHT WENT ON THE DASH, THEN POWER STEERING TOTALLY GONE. I COULD HARDLY TURN THE STEERING WHEEL TO GET IT HOME WHICH WAS 7 MILES AWAY. 3 MONTHS BEFORE THAT THE AIR CONDITIONER QUIT WORKING IN AUGUST! I HAD A NEW AIR CONDITIONER INSTALLED, THEN A WEEK LATER 2 BLENDER MOTORS HAD TO BE REPLACED BECAUSE AC WAS BLOWING HOT AIR AND HEATER BLEW COLD AIR. THIS MODEL MUST BE A LEMON. AT THIS POINT I THINK THIS CAR IS UNSAFE TO DRIVE! I HAVE NEVER HAD PROBLEMS LIKE THIS FROM FORD. I HOPE THERE IS A RECALL ON THIS MODEL BUT AFTER RESEARCHING IT SOUNDS LIKE FORD IS UNWILLING TO DO ANYTHING ABOUT IT.

Mileage: 157,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED THE VEHICLE WAS DRIVEN HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 03/03/17*LJ THE CONSUMER STATED THIS VEHICLE SHOULD BE INCLUDED IN A RECALL FOR THE STEERING ASSEMBLY. UPDATED 05/04/2017*JS

Mileage: 105,000

MY CAR WAS PARKED IN THE GARAGE ON 12/13/2016 AND UPON GOING TO GET GAS THE STEERING TIGHTENED UP WHILE DRIVING TO THE GAS STATION. IT BE CAME VERY HARD TO TURN AND STEER IT IN THE RIGHT DIRECTION. I GOT THE CAR HOME AND KEPT IT THERE TIL I CALLED FORD AND SET UP AN APPOINTMENT FOR IT TO BE SERVICED. NOW ON OCT 4 2016 I HAD A RECALL DONE FOR THE TORQUE SENSOR. SALES CODE 58A016 PARTS CODE 02733. TODAY I PICKED UP MY CAR AND HAD TO PAY $699.88 FOR THE EXACT SAME THING THAT THE RECALL WAS DONE FOR AND I WANT TO KNOW WHY AND WHY WASN'T THE RECALL GUARANTEED? *TR

Mileage: 143,091

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AROUND A CURVE AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED PER A POWER STEERING RELATED RECALL, THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

WHILE DRIVING POWER STEERING WENT OUT . ON SCREEN THE WORDS POWER STEERING SYSTEM FAILURE. THE POWER STEERING THEN STARTED TO WORK. I DROVE IT HOME WITHOUT INCIDENT. WHEN I WENT TO GO USE VEHICLE AGAIN THE POWER STEERING WAS NOT WORKING AND THE POWER STEERING SYSTEM FAILURE APPEARED ON SCREEN. *TR

Mileage: 87,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,570.

Mileage: 118,570

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS BEING OPERATED, THE STEERING COLUMN SEIZED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REAPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. UPDATED 02/07/2017*CT *CN

Mileage: 132,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 164,000. UPDATED 01/27/17*LJ THE CONSUMER IS REQUESTING AN UPDATE. 03/13/17.*JB UPDATED 7/17/18*JB *TR

Mileage: 164,000

2-3 YEARS AGO I HAD ISSUES WITH POWER STEERING GOING IN AND OUT, THEN I AM NOTIFIED OF A RECALL DUE TO POWER STEERING PROBLEMS. I WAS TOLD THE SOLUTION WOULD BE REPROGRAMMING AS OPPOSE TO REPLACING THE FAULTY UNIT. THAT WORKED TEMPORARILY AS NOW THE POWER STEERING IS COMPLETELY OUT OF ORDER. FORD CHARGED ME $140 TO TELL ME I HAVE TO PAY FOR REPLACEMENT OF OVER $1300.

Mileage: 150,000

POWER STEERING FAILURE CODE B2278 RECALL 14S05 NHTSA 14V284000 POWER STEERING SENSOR FAILURE. I WAS TOLD BY FORD THAT MY VEHICLE WAS NOT IN RECALL BECAUSE IT WAS MANUFACTURED IN 2007 EVEN THOUGH IT WAS A 2008 VEHICLE.

LOSS POWER STEERING WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 62 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE STEERING WHEEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIRECTION SYSTEM OF THE ELECTRONIC MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED A STEERING SHAFT TORQUE SENSOR WARNING INDICATOR ILLUMINATED. THE POWER STEERING FAILED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND HAD IT TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED THE CONTACT THAT, DESPITE BEING A COMMON FAILURE, NO RECALL WAS ISSUED. THE FAILURE MILEAGE WAS 113,682.

Mileage: 113,682

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED. THE CONTACT COULD NOT TURN THE STEERING WHEEL WHILE GOING THROUGH AN INTERSECTION. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

ELECTRIC POWER STEERING BEGAN TO INTERMITTENTLY FAIL, NEARLY CAUSING LOSS OF CONTROL OF VEHICLE WHILE IN MOTION ON A CITY STREET. POWER STEERING EXPERIENCED A COMPLETE FAILURE YESTERDAY WHEN TURNING INTO A STORE PARKING LOT AND IS GIVING A FAULT CODE INDICATING STEERING ROTATION SENSOR FAILURE. FORD SHOULD FIX THIS UNDER A RECALL. IT IS A MAJOR SAFETY DEFECT WHICH APPEARS TO AFFECT HUNDREDS OF THOUSANDS OF MODELS.

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

POWER STEERING FAILURE WHILE DRIVING NEARLY CAUSING AN ACCIDENT, WENT OUT BEFORE HAD TO RESTART THE CAR. WENT TO AUTO ZONE FOUND OUT THAT IT WAS AN ELECTRONIC POWER STEERING AND THERE WAS A RECALL ON IT...VERY DISAPPOINTED WITH FORD COMPANY

Mileage: 121,808

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE REVERSING AT 20 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE BACK INTO DRIVE AND PULL BACK INTO HER DRIVEWAY. IN ADDITION, THE STEERING FAILED TWO TIMES PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,360.

Mileage: 90,360

I WAS DRIVING TO WORK AND THE POWER STEERING SUDDENLY STOPPED WORKING WITHOUT ANY WARNING. IT WAS TERRIFYING! I PARKED THE CAR. LATER I STARTED IT AND DROVE HOME IN A COLD SWEAT PRAYING IT DID NOT HAPPEN AGAIN! *TR

Mileage: 124,000

I OWN A 2008 FORD ESCAPE. MY WIFE WAS AT WORK AND WHEN SHE STARTED TO DRIVE HOME NOTICED THE STEERING WHEEL DIFFICULT TO STEER. LUCKILY SHE WAS DRIVING STRAIGHT ON THE HIGHWAY ON THE WAY HOME. SHE DID NOTICE VIBRATION OF THE STEERING WHEEL. I TOOK IT FOR A TEST DRIVE AND NOTICED IT WAS VERY DIFFICULT TO STEER OR TURN AT LOW SPEEDS. ALSO THE STEERING/POWERTRAIN WRENCH LIGHT HAD COME LIT. IT WAS EVIDENT THE STEERING ASSIST HAD MALFUNCTIONED. AFTER SOME RESEARCH I BECAME AWARE OF AN ELECTRIC POWER ASSIST SAFETY RECALL ON 2008-2011 FORD ESCAPES. WHICH IS THE EXACT SAME ISSUE I'M HAVING ON MY 2008 FORD ESCAPE. I CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT ACCORDING TO THE VIN NUMBER THERE WAS NO RECALL ANNOUNCED FOR MY VEHICLE. THIS MAKES EXACTLY NO SENSE TO ME BECAUSE ITS THE EXACT SAME ISSUE AND VEHICLE FOR WHICH THE RECALL WAS MADE. I'M BASICALLY ON MY OWN TO FIX AT THIS POINT. *TR

Mileage: 120,000

WE WERE DRIVING ON THE FREEWAY ON 10/12/16 WHEN ALL OF A SUDDEN WITHOUT WARNING THE STEERING WENT COMPLETELY OUT. I COULDN'T TURN RIGHT OR LEFT. I HAD MY FAMILY (WIFE, 2 CHILDREN (1 AUTISTIC) AND DOG) IN THE VEHICLE. WE BARELY AVOIDED A COUPLE ACCIDENTS AND A WALL. MANAGED TO PUSH THE VEHICLE TO SAFETY. I HAD A TOW TRUCK PICK IT UP, TAKE IT TO THE DEALER. TURNS OUT THE RACK AND PINION WENT OUT. THE FORD DEALER SERVICE ADVISOR SAID HE'D HELP ME OUT WITH THE PRICE WHICH WAS ESTIMATED AT 1400 DOLLARS. IT TOOK THE DEALER 6 DAYS TO HAVE MY VEHICLE READY. THEY SAID THERE WAS NOTHING THEY CAN DO. THEY ARE AN INDEPENDENT DEALER. TO TAKE MY ISSUE UP WITH FORD. I CONTACTED THE NUMBER THAT THEY GAVE ME AND THE CUSTOMER SERVICE REP AT FORD SAID THAT THE DECISION MADE BY FORD MOTOR COMPANY WAS JUST TO NOTATE THAT THIS HAPPENED. THERE WAS NOTHING THEY CAN DO. *TR

Mileage: 148,000

08 FORD ESCAPE POWER STEERING: CAR WAS STATIONARY AT TIME OF FAILURE. CAR WAS PURCHASED FOR TRANSPORTATION TO AND FROM COLLEGE, DAUGHTER WAS DRIVING HOME AND STOPPED AT A RESTAURANT. WHEN SHE WAS LEAVING THE RESTAURANT SHE COULD NOT STEER THE VEHICLE AND ALMOST STRUCK SEVERAL CARS IN PARKING LOT. SHE HAD TO CALL ME (FATHER) TO COME GET VEHICLE AND DRIVE IT HOME. I AM A LARGE MALE WHO WORKS OUT AND I HAD TROUBLE STEERING THIS VEHICLE. SHE IS UNABLE TO CONTINUE TO USE THIS VEHICLE. IF THIS FAILURE WOULD HAVE HAPPENED 10 MIN. EARLIER IT WOULD HAVE CAUSED HER TO HAVE A COLLISION. ATTEMPTED TO HAVE DEALER REPAIR CAR DISCLOSED A RECALL ON THIS PROBLEM, AND A RECALL HAD BEEN DONE ON THIS ISSUE ON THIS VEHICLE ON 06-24-2014. WHEN I ASKED, THEY REFUSED TO RECHECK RECALL. THE FIRST RECALL INVOLVED A SIMPLE REPROGRAMMING OF THE STEERING SENSOR. NOW I HAVE BEEN TOLD IT WILL BE AROUND $1500.00 AND THEY MUST REPLACE THE ENTIRE STEERING SHAFT.

Mileage: 136,200

POWER STEERING FAILED. HAD REPAIRED LAST SUMMER AT GIBBONS FORD. CALLED THEM AND WAS TOLD THEY DID WHAT THEY COULD AND CAN'T HELP ME. IT'S THE EXACT SAME PROBLEM WITH STEERING THAT WAS RECALLED. APPARENTLY WAS NOT FIXED CORRECTLY.

Mileage: 80,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT NOT REPAIRED. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A RANDOM SUDDEN LOSS OF POWER STEERING THAT PROGRESSED FOR OVER TWO YEARS. THE DEALER WAS NOTIFIED SEVERAL TIMES AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE DEALER FAILED TO REPLACE THE STEERING COLUMN AND INSPECT THE TORQUE SENSOR. THE CONTACT WAS UNABLE TO CONFIRM IF THE INSTRUMENT CLUSTER MODULE WAS INSPECTED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER ONLY PROVIDED A SOFTWARE UPDATE FOR THE PSCM AND THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO RECOMMENDATION OR SOLUTION OTHER THAN THE CONTACT REPLACING THE STEERING COLUMN WITH A NEWLY DESIGNED STEERING COLUMN. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

IN 2014 RECEIVED RECALL FOR STEERING AND IT WAS "REPROGRAMMED" 0N 9/25/2016 COMPLETE FAILURE OF STEERING WHICH WAS SUPPOSED TO BE "FIXED" UNDER THE RECALL. NOW SINCE RECALL IS CLOSED, ACTUAL PROBLEM IS NOT COVERED UNDER THE RECALL. QUOTED 1500 TO REPLACE STEERING COLUMN. THE FAILURE OCCURED WHEN LEAVING A GAS STATION, WHICH MADE STEERING NEXT TO IMPOSSIBLE. CALLED FORD THE NEXT DAY ONLY TO FIND OUT SINCE THE ORIGINAL RECALL WAS PERFORMED ON ESCAPE THAT THIS ISSUE IS NOT COVERED EVEN THOUGH THIS IS THE FAILURE THE RECALL WAS ISSUED FOR

Mileage: 109,000

WHILE DRIVING ON HIGHWAY SUDDENLY STEERING FEELS LIKE HARD TO SHIFT LANE AND WHILE TURNING ON EXIT IT IS VERY DIFFICULT TO TAKE SHAPR TURNS. I PULLED SOMEHOW IN CLOSET PARKING LOT AFTER TOOK AN EXIT FROM HIGHWAY. FOUND MESSAGE ON DASHBOARD POWER STEERING FAULT

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED AND ALSO WHILE THE VEHICLE WAS IN PARK, THE STEERING WHEEL BEGAN TO VIBRATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, AFTER THE REPAIRS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST PROGRAM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT OBSERVED AN ABNORMAL ODOR AND PULLED THE VEHICLE OVER. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 77,850.

Mileage: 77,850

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT A SLOW RATE OF SPEED AND MAKING A LEFT TURN INTO A INTERSECTION, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE DEALER DIAGNOSED THAT THE TORQUE SENSOR SIGNAL WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE VEHICLE WAS INSPECTED IN SEPTEMBER OF 2014 FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) WITH 68,000 MILES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

I PURCHASED MY 2008?FORD ESCAPE LAST YEAR 2015. I HAVE REPLACED BOTH CV AXILS ON EACH SIDE AND I HAD MY STEERING COLUMN REPLACED. I PURCHASED THE CAR WITH 95,000 MILES ON IT AT A GREAT DEAL OF $8,900. I THEN FOUND OUT WHY IT WAS SO CHEAP FROM SUCH A TRUSTED DEALERSHIP. THE DEALERSHIP WAS CLOSING IN THE NEXT 2 WEEKS. IT CLOSED SHORTLY AFTER MY PURCHASE AND A NEW FORD DEALERSHIP OPENED IN ITS PLACE. THROUGH OUT THE LAST FEW WEEKS MY CAR HAS NOT BEEN DRIVING CORRECTLY, ESPECIALLY ON THE HIGHWAY. I TOOK A CLOSER LOOK AND NOTICED THAT NO MATTER MY SPEED MY CAR WILL NOT GO ABOVE 3RD GEAR. MY POWER TRAN LIGHT CAME ON TODAY. I HAVE READ ON OTHER SIGHTS THAT THERE WERE RECALLS ON THIS ISSUE. I DO NOT THINK THESE ISSUES WERE FIXED WHILE BEING RECALLED. THE RELATED I'VE DONE SO FAR HAVE NOT BEEN CHEAP BY ANY MEANS. AFTER A YEAR (EVEN LESS 2 OF THE ABOVE CASES) I SHOULD NOT BE HAVING THESE ISSUES. HTTP://M.CARCOMPLAINTS.COM/FORD/ESCAPE/2008/RECALLS/ THE ABOVE SIGHT WAS MY REFERENCE TARA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER STEERING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AND REPAIRED AT OWNERS EXPENSE. ONE YEAR PRIOR TO THE FAILURE, THE PSCM SOFTWARE WAS UPDATED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,337. UPDATED 09/28/16*LJ *TR

Mileage: 159,337

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE MAKING A TURN AT 20 MPH, THE STEERING WHEEL MADE A SQUEALING SOUND AND BECAME VERY LOOSE WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,800.

Mileage: 69,800

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE CONTACT FELT A TREMOR IN THE STEERING WHEEL. AFTER TURNING THE VEHICLE OFF AND BACK ON, THE STEERING SEIZED. THE VEHICLE WAS REPAIRED PER A RECALL IN AUGUST OF 2014, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE RECALL DETAILS WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WITHOUT WARNING. THE VEHICLE EVENTUALLY STARTED AFTER TEN ATTEMPTS. IN ADDITION, WHILE DRIVING 25 MPH, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY. THE VEHICLE WAS DIAGNOSED AND THE TECHNICIAN STATED THAT THE DRIVER SIDE ABS TONE RING WAS FRACTURED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

POWER STEERING FAILURE. DAUGHTER WAS DRIVING AND JUST BECAME HARD TO STEER. I BROUGHT IT TO MY REGULAR MECHANIC THEY INFORMED US THAT THERE WAS A PROBLEM BUT IT REQUIRED US TO BRING IT TO THE DEALERSHIP FOR REPAIRS DUE TO THE PROBLEM NEEDING ELECTRONIC PROGRAMMING. I LOOKED EVERYTHING UP AND FOUND A RECALL AND CALLED THE DEALERSHIP. WHEN I BROUGHT MY VEHICLE IN TO BE REPAIRED I WAS CONTACTED AND TOLD THAT THE ENTIRE POWER STEERING COLUMN NEEDED TO BE REPLACED AND ITS NOT PART OF THE RECALL. HOW CAN A RECALL AFFECT SO MANY PEOPLE BUT NOT COVER THE REAL PROBLEM THAT EVERYONE IS HAVING. WITH SO MANY CONSUMERS COMPLAINING THAT THEY HAD TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED (OF COURSE FOR A VERY HIGH PRICE, AND ONLY AT THE FORD DEALERSHIP) THE NHTSA OR SOME GOVERNMENT BODY NEEDS TO FORCE FORD TO RECALL THE WHOLE COLUMN. I AM 100% FOR A CLASS ACTION LAW SUIT.

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DIAGNOSED THAT A TORQUE SENSOR ALERT PRODUCED TROUBLE CODE DTC B2278. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 08/02/16*LJ THE CONSUMER STATED AFTER THE STEERING COLUMN WAS REPLACED, SHE HAD TO PURCHASE A THROTTLE CONTROL AT A COST OF $800, BECAUSE THE VEHICLE WAS ACCELERATING ON ITS OWN.

Mileage: 100,000

WHILE DRIVING MY 2008 FORD ESCAPE ON THE HIGHWAY THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, THEN SHORTLY AFTER THE POWER STEERING SYSTEM FAILED. I LOOKED INTO THIS ISSUE AND FOUND A RECALL FOR 2008-2011 FORD ESCAPE AND MERCURY MARINER MODELS HOWEVER AFTER CONTACTING FORD THEY INFORMED ME THAT THE VEHICLE HAD ALREADY BEEN PART OF THE RECALL AND THIS IS UNRELATED.

Mileage: 86,000

THE POWER STEERING HAS STOPPED WORKING IT'S AN ELECTRICAL ISSUE

Mileage: 195,000

AT A STOP SIGN THE STEERING WHEEL STARTED TO SHIMMY ABOUT A QUARTER OF AN INCH AFTER ABOUT TWO HOURS IT BEEPED THEN TEN MINUTES LATER I SHUT OFF MY VEHICLE AND AN HOUR LATER WHEN I STARTED THE VEHICLE IT CAME UP WITH A POWER STEERING FAULT ON THE DASH AND IT HAS NOT WORKED SINCE THIS HAPPENED ON MAY 7TH 2016

Mileage: 80,500

COMPLETE POWER STEERING LOSS AFTER RECALL PERFORMED. WHILE TURNING A RIGHT HAND CORNER AT 50MPH ALL POWER STEERING FAILED MAKING IT NEAR IMPOSSIBLE TO STEER VEHICAL OTHER THEN STRAIGHT ON ACROSS LANE.. THIS FAILURE CAUSED ME TO ALMOST HIT ANOTHER VEHICAL HEAD ON THANKFULLY THE OTHER CAR WAS PAYING ATTENTION AND AVOIDED ME DUE TO FACT I COULD NOT STEER AND NO HARM BROUGHT TO MY 2 CHILDREN.. CALLED FOR DEALER AND WAS TOLD RECALL WAS PROFORMED AND THE FAILURE WAS MY PROBLEM NOT THERES. AT A BILL OF OVER $3000.

Mileage: 175,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO SLOW DOWN THE VEHICLE TO REGAIN CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE STEERING WHEEL NEEDED EXCESSIVE FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS INFORMED THAT THE PSCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

AFTER TAKING THE VEHICLE TO THE DEALERSHIP TO RESOLVE RECALL 14S05 VIA A SOFTWARE UPDATE. THE SAME PROBLEM OCCURS RESULTING IN VIBRATIONS IN THE STEERING COLUMN AND LOSS.OF POWER STEERING ASSIST. DEALERSHIP CONTENDS THAT THE ISSUE WAS CLOSED VIA THW SOFTWARE UPDATE AND NOW SAYS THAT MUST PAY OUT OF POCKET TO REPLACE THE STEERING COLUMN. I DO NOT FEEL THAT FORD HAS ADEQUATELY ADDRESSED THE UNDERLYING ISSUE WITH THE SOFTWARE UPDATE AS I AVE RESEAECHED AND FOUND NUMEROUS REPORTS OF THE SAME ISSUES AFTER THE UPDATE WITH FORD REFUSING TO OWN UP TO THE ISSUE.

Mileage: 92,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE MAKING A LEFT TURN AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY UPDATED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 70 MPH, THE VEHICLE EXPERIENCED A LOSS OF STEERING ABILITY AND THE MAINTENANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

HAD THE TRUCK SERVICED RECEIVED A PERFECT REPORT, THEN 2 WEEKS LATER THE STEERING BECAME VERY TIGHT AND HARD TO STEER.TOOK THE TRUCK TO 3 DIFFERENT SHOPS TO LEARN THEY WERE NOT EQUIPPED TO HANDLE AN ELECTRICAL POWER STEERING.

Mileage: 102,060

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A CLICKING NOISE IN THE STEERING WHEEL WHEN THE VEHICLE WAS TURNED TO THE LEFT. THE CONTACT STATED THAT THE CLICKING SOUND WAS ALSO EVIDENT WHEN THE VEHICLE WAS IN REVERSE. THE DEALER DIAGNOSED THAT THE STEERING KNUCKLE AND THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DALER TO RECEIVE THE RECALL REMEDY; HOWEVER, THE DIAGNOSTIC TEST FAILED TO PRODUCE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT LOWER SPEEDS, THE STEERING MADE AN ABNORMAL NOISE AND SHOOK ABNORMALLY. WHEN THE FAILURE OCCURRED, THE POWER STEERING ASSIST DEFAULT WARNING INDICATOR ILLUMINATED. PRIOR TO THIS FAILURE, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) WHERE THE TECHNICIAN STATED THAT THEY PERFORMED A MINOR REPROGRAMMING OF THE POWER STEERING CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

I HAD THE RECALL ISSUE FOR THE POWER STEERING ADDRESSED AND WAS TOLD IT ONLY NEEDED A SOFTWARE UPDATE. 5000 MILES LATER THE STEERING WHEEL BEGAN TO SHAKE CONSTANTLY WHILE PARKED OR MOVING. NOW MY WIFE LOST TOTAL POWER STEERING WHILE DRIVING. WE CALLED THE DEALER WHO GAVE US THE SOFTWARE UPDATE AND WE WERE TOLD THERE IS NOTHING ELSE THEY CAN DO TO FIX THE PROBLEM WITHOUT US PAYING FOR IT.

Mileage: 99,350

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN WITH CAUTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

LOW SPEED TURNS, ELECTRIC POWER ASSIST FAILS TO ASSIST IN RETURNING WHEELS TO STRAIGHT AHEAD POSITION. WHEELS CAN BE BROUGHT BACK TO FORWARD POSITION WITH SOME EFFORT. HAPPENS CONSISTENTLY, EVERY DAY AT LOW SPEEDS WHEN THERE IS HIGHER TORQUE ON THE STEERING COLUMN.

Mileage: 81,798

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V28400 (STEERING) IN 2015, BUT THE FAILURE RECURRED IN 2016. THE FAILURE MILEAGE WAS 144,000.

Mileage: 144,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING WHEEL MADE A CLICKING SOUND AND SHOOK WITHOUT WARNING. APPROXIMATELY 30 SECONDS LATER, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND FAILED. THE NEXT MORNING, WHEN THE VEHICLE WAS STARTED, THE MAINTENANCE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL IN AUGUST OF 2014 FOR THE SAME ISSUE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

MY VEHICLE WAS DRIVING FINE WHEN IT STARTED CHIMING. I DIDN'T HAVE ANY IDEA WHY IT WAS MAKING THE NOISE. IT DID THIS 3 TIMES AND THEN A SMALL WRENCH SIGNAL SHOWED UP ON THE PANEL. I WAS DRIVING HOME WHEN ALL OF THIS HAPPENED. ALL OF A SUDDEN I HAD NO STEERING! SCARED ME TO DEATH. I WAS ABLE TO MAKE IT HOME, THANK GOODNESS! THERE ARE RECALLS ON THIS PROBLEM, BUT NOT MY VIN NUMBER!

Mileage: 101,000

JULY 2014 I RECEIVED A RECALL NOTICE REGARDING TORQUE SENSOR/STEERING COLUMN, I TOOK IT IN TO THE DEALERSHIP (STIVERS FORD/LINCOLN IN WAUKEE IOWA) WHERE THEY TOOK APPROX. 5 MINS TO DO WHATEVER IT WAS THEY WERE TO DO REGARDING THE RECALL. I WAS NOT HAVING ANY ISSUES WITH MY CAR AT THAT TIME. APPROX. 3 WEEKS AGO (MARCH 2016) I STARTED HAVING PROBLEMS WITH MY STEERING WHEEL SHAKING AND MOVING BACK/FORTH AT ALL TIMES WHEN DRIVING THE VEHICLE AND WHEN IDLING, ON HIGHWAY AND STREETS AND BEING PARKED, ALONG WITH ODD NOISES WHEN DRIVING. I TOOK MY VEHICLE IN TO THE DEALERSHIP (STIVERS FORD/LINCOLN IN WAUKEE IOWA) YESTERDAY (MARCH 29, 2016) TO FIND OUT WHAT WAS WRONG, THEY DID A DIAGNOSTIC TEST AND FOUND THAT I NEEDED A NEW TORQUE SENSOR AND STEERING COLUMN. I TOLD THEM ABOUT THE RECALL OF THE EXACT SAME ISSUE FROM JULY 2014, THE GUY IN THE SERVICE DEPT (STEVE) CALLED FORD MOTORS AND THEY TOLD HIM THEY WOULD NOT COVER THE COSTS. I CALLED FORD MOTORS TODAY (MARCH 30, 2016) AT THEIR RETAIL NUMBER, THE FEMALE TOLD ME THEY WOULD NOT COVER THE COSTS AND SAID THAT THE RECALL HAD EXPIRED AND I SHOULD OF HAD IT FIXED THEN. (THERE WAS NO ISSUES AT THE TIME OF THE RECALL WITH MY VEHICLE AND I DID TAKE IT IN TO THE DEALERSHIP AT THE TIME I RECEIVED THE RECALL LETTER). FORD MOTORS KNEW/KNOWS OF THE DEFAULTING PARTS (HENCE THE RECALL IN 2014), THEY SHOULD COVER THESE PARTS NOW. MOST CARS DO NOT GO OUT RIGHT AT THE TIME OF A RECALL. MY VEHICLE TOOK OVER A YEAR TO GO OUT SINCE THE RECALL, I HAVE FOUND FORD MOTORS TO BE VERY DISHONEST. THE SERVICE MAN I SPOKE WITH TOLD ME HE WAS WITH ME ON THIS ISSUE AND BELIEVED THAT FORD MOTORS SHOULD COVER THESE COSTS FOR REPAIRS OF THE TORQUE SENSOR AND STEERING COLUMN. RECALL LETTER STATES: ALTERNATIVELY, THE DEALER MAY NEED TO REPLACE THE TORQUE SENSOR OR THE STEERING COLUMN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE (PARTS AND LABOR.

Mileage: 144,000

WE TOOK OUR FORD MOTOR COMPANY 2008 ESCAPE TO THE DEALER FOR RECALL NHTSA 14V284000 OR FORD #14S05. THE DEALER REPROGRAMMED THE POWER STEERING MODULE. PRIOR TO THAT WE HAD NO PROBLEMS WHATSOEVER WITH THE STEERING. 4 MONTHS LATER THE STEERING HAS FAILED. FROM WHAT I AM READING AT SEVERAL LOCATIONS ON THE INTERNET THIS IS A COMMON PROBLEM. I AM ASKING THE NHTSA TO LOOK AT THIS PROBLEM CLOSER. MY OPINION IS THERE SHOULD BE AN ADDITIONAL RECALL THAT ADDRESSES THIS ISSUE. IF YOU'VE HAD A SIMILAR ISSUE I URGE YOU TO CONTACT FORD AND FILE A COMPLAINT AND CONTACT THE NHTSA AND VOICE YOUR CONCERN. I WAS TOLD BY FORD IT IS MY RESPONSIBILITY TO FIX THE VEHICLE AND THEY ARE OFFERING NO ASSISTANCE.

Mileage: 130,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING BECAME INOPERABLE AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MAINTENANCE SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING); HOWEVER, THE FAILURE RECURRED THE SAME DAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,377.

Mileage: 148,377

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. PRIOR TO THE SECOND REPAIR, THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 05/04/16*LJ .....UPDATED 05-12/16 *BF UPDATED 11/21/2017*JS *TR *BF

Mileage: 98,000

WE HAD OUR VEHICLE RECALLED. WE TOOK IT TO TAYLOR FORD IN CHANDLER OKLAHOMA, TO HAVE IT SERVICED FOR THE STEERING PROBLEM. I WENT TO DRIVE THE CAR AND NOW THERE IS NO POWER STEERING. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS, THAT AFTER FORD HAD SO CALLED UPDATED THE PROGRAMING ON THE STEERING SYSTEM, THEY FAIL. SO INSTEAD OF REPLACING THE PARTS THAT NEEDED TO BE FIXED THEY UPDATE THE COMPUTER AND THEN WHEN DOWN THE ROAD, YOU HAVE TO PAY FOR THE PROBLEM YOURSELF. TAYLOR FORD TOLD MY WIFE THAT THERE WAS NOTING WRONG WITH THE VEHICLE. THEY HAVE SINCE GONE OUT OF BUSINESS. HOW DO I GET THIS PROBLEM TAKEN CARE RIGHT THIS TIME. THEY SHOULD HAVE TAKEN CARE OF IT RIGHT THE FIRST TIME. SO FORD IS JUST PUTTING BAND AIDS ON THEIR PROBLEMS AND THEN SAYING IT WAS FIXED AND CHARGING THE COMSUMER LATER TO FIX IT CORRECTLY. FORD NEEDS TO FIX THIS PROBLEM. THE VEHICLE WAS PUT IN DRIVE AND THAT IS WHEN THE POWER STEERING DID NOT WORK. I HAD JUST DROPPED MY 6 YEAR OLD SON OFF AT SCHOOL.

Mileage: 111,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHCLE WAS TAKEN TO THE DEALER WHER IT WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,900.

Mileage: 137,900

HAD FORD RECALL #14V284000 (FORD #14S05) PERFORMED IN APRIL 2015 - WHICH COVERED POWER STEERING CONTROL MODULE. WAS TOLD "NOTHING WRONG, UPDATED SOFTWARE". MARCH 2016 STEERING FAILED. DEALER DIAGNOSED AS FAILED TORQUE SENSOR WHICH SUPPOSEDLY IS ONE OF THE ITEMS COVERED UNDER RECALL. HOWEVER WAS TOLD THIS WAS NO LONGER COVERED UNDER RECALL - BECAUSE THE RECALL WAS "CLOSED OUT" ON OUR VEHICLE THE DAY THEY FOUND NOTHING WRONG. CALLED FORD CUSTOMER SERVICE 1-800-392-3673 WHO SAID SAME THING. TOTAL SCAM! IF IT'S NOT BROKE THE DAY YOU TAKE IT IN THEN THEY DON'T REPLACE ANYTHING. SIDE STEPPING POTENTIALLY DEFECTIVE STEERING COMPONENTS WITH A BOGUS SOFTWARE FIX. THEN LATER EXPOSED TO THE SAFETY RISK OF DRIVING WITH STEERING COMPONENTS THAT MAY (AND IN THIS CASE) DID FAIL. AGAIN I FEEL THIS IS A TOTAL SHAM!

HI MY NAME IS [XXX] I HAVE A 2008 FORD ESCAPE AND I AM HAVING STEERING WHEEL ELECTRICAL PROBLEMS WHEN I TURN ON THE CAR THE STEERING WHEEL VIBRATE AND I HAVE DONE SOME RESEARCH AND I LOOK LIKE THERE HAS BEEN ALOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM IM HAVING AND THAT MIGHT BE THE STEERING WHEEL TORQUE SENSOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHILE RATTLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

I TOOK MY 2008 FORD ESCAPE IN FOR A RECALL ON THE ELECTRIC POWERING STEERING ON OCTOBER 28, 2015. THE FORD DEALER REPROGRAMMED THE ELECTRIC POWER STEERING. LSS..WHEN I TOOK THE 2008 FORD ESCAPE IN FOR THE RECALL I WAS UNDER THE IMPRESSION THAT THE SENSOR WAS GOING TO BE REPLACED. HOWEVER THE FORD DEALER SAID THEY ONLY HAD TO REPROGRAM IT. FEBRUARY 26, 2016 I TOOK MY 2008 FORD ESCAPE TO BE CHECKED AT A AUTO REPAIR SHOP. I WAS TOLD I NEEDED A SENSOR FOR THE ELECTIC POWER STEERING. THE REASON I TOOK IT TO BE CHECKED WAS THE STEERING WHEEL WOULD SHAKE AND IT WAS VERY HARD TO TURN. ALSO IT IS HARD TO START. WHEN YOU TURN IT OVER, IT WANT DO ANYTHING. THEN WHEN YOU TRY AGAIN IT WOULD START. I FEEL FORD TOOK ADVANTAGE OF ME. THEY HAD TO KNOW JUST REPROGRAMMING THE ELECTRIC POWER STEERING WAS NOT ENOUGH. NOW I AM LEFT TO PAY FOR THE REPAIRS THAT SHOULD HAVE BEEN TAKEN CARE OF WHEN I TOOK IT IN FOR THE RECALL. IT SEEMS LIKE 2 OR 3 MONTHS AFTER I GOT THIS ESCAPE PAID FOR IT WENT DOWNHILL. I HAVE HAD IT IN AND OUT OF THESHOP EVERY SSINCE.IT IS REPAIR AFTER REPAIR ON THIS VEHICLE. ITS HEARTBREAKING! ESPECIALLY WHEN YOU HAVE TO PAY OUT HUNDREDS AND EVEN OVER A THOUSAND FOR CONTINUOUS REPAIRS. THE CURRENT ISSUE WITH THE STEERING WHEEL SHAKEN WOULD HAPPEN SITTING STILL AT A LIGHT, ETC. ALSO THE PROBLEM WITH THE VEHICLE NOT WANTING TO START AND HAVING TO RETRY TO START THE VEHICLE HAPPENED WHEN YOU WOULD TRY TO START THE VEHICLE TO GO SOMEWHERE. THE ISSUE BEING HARD TO TURN HAPPENS WHEN YOU ARE TURNING LEFT OR RIGHT ON THE ROAD.

I WAS AT A GAS STATION AND WITH ABSOLUTELY NO WARNING THE STEERING WHEEL WOULD NOT MOVE. I HAD TO LEAVE THE CAR AND CALL A TOW. WHEN I CALLED MY DEALER AND TOLD THEM THAT THE RECALL THEY HAD FIXED IN AUGUST OF 2014 WAS DEFECTIVE AND I COULD HAVE BEEN KILLED THERE RESPONSE WAS THEY FIXED THE PROBLEM (OBVIOUSLY THEY DID NOT) AS THIS WAS THE SAME PROBLEM. THEY INFORMED ME I COULD NOT TOW THE CAR THERE AS THEY DID NOT HAVE ROOM AND THEY COULD NOT TAKE MY CAR TILL MID MARCH. THE CAR WAS AT A GAS STATION THEY RAN A TEST CHARGED ME $200.00 AND COULD NOT FIX IT SAID ONLY FORD COULD. I FINALLY GOT A FORD DEALER TO TAKE THE CAR AND WAS CHARGED $1500.00 THIS IS INSANE FOR ALMOST GETTING KILLED ON THEIR NEGLECT IN THE FIRST PLACE. .

Mileage: 77,382

POWER STEERING WENT OUT WHILE STATIONARY AS I WAS FIXING TO LEAVE ON AN IN TOWN TRIP

Mileage: 120,000

I HAVE MY VEHICLE IN TO HAVE RECALL 14S05 CORRECTED. THE DEALER STATED THEY ONLY NEEDED TO UPDATE THE SOFTWARE AND SEND ME ON MY WAY. THEN AS I WAS DRIVING INTO WORK THREE WEEKS LATER, I LOST ALL POWER STEERING CONTROL. I BROUGHT THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT I NEEDED TO PAY OUT OF POCKET TO HAVE THE TORQUE SENSOR AND STEERING COLUMN REPLACED TO CORRECT THE ISSUE. THE TWO PARTS THAT I AM BEING TOLD THAT I HAVE TO PAY OUT OF POCKET FOR ARE PARTS THAT ARE INCLUDED IN RECALL 14S05. AFTER NUMEROUS CALLS TO THE DEALER AND FORD, I'M STILL BEING TOLD THAT THE RECALL FOR MY VIN HAS BEEN CLOSED. IF YOU NEED ANY OTHER INFORMATION TO MY SITUATION, PLEASE LET ME KNOW.

Mileage: 175,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING CAPABILITY. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS AND BOTH CONFIRMED THAT THE POWER STEERING MOTOR AND HOUSING WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

THE STEERING WHEEL MOTOR IS NOT WORKING

AUGUST 2014 TOOK MY 2008 FORD ESCAPE INTO LOCAL FORD DEALER FOR RECALL NOTICE RECALL 14S05 - POWER STEERING ASSIST FAULT ISSUE WITH TORQUE SENSOR REPLACEMENT - LINDQUIST FORD DEALERSHIP JUST UPGRADED A PROGRAM INTO MY ESCAPE FOR ABT 20-30MINS, DIDN'T CHECK ANY PARTS FOR REPLACEMENT, TOLD ME NO PARTS WERE REPLACED THERE WAS NO WARNING LIGHT SO THEY DIDN'T PHYSICALLY TAKE THE TIME TO LOOK. FEBRUARY 2016 - NO ENGINE LIGHT COMES ON BUT WHEN I TURN THE KEY OVER FOR THE LAST 6WKS SOMETIMES MY ESCAPE STARTS UP SOMETIMES, SOMETIMES IT DOES NOT WITH A NOTICE "POWER STEERING ASSIST FAULT" - AS WEEKS WENT BY, THE STEERING WHEEL IS SHAKING MORE RANDOMLY WHILE DRIVING AND STOPPING. THE ONLY WAY TO START MY FORD ESCAPE IS BY REMOTE START TO BYPASS THE STARTER. RECENTLY,I TOOK MY CAR INTO MY LOCAL MECHANIC, AFTER THOROUGH INVESTIGATION THE TORQUE SENSOR IS CRACKED. I WAS TOLD BY FORD EMPLOYEES, 2 OTHER LOCAL FORD DEALERSHIPS & THE MECHANIC TO TAKE THE ESCAPE BACK TO THE DEALERSHIP WHO OPENED UP THE ORIGINAL RECALL BACK IN AUGUST 2014. THAT ORIGINAL DEALERSHIP DID MAKE A CLAIM, FORD WARRANTY DENIED THE CLAIM- THE DEALERSHIP DIDN'T "CHOOSE" TO TELL FORD WARRANTY THEY NEVER LOOKED AT THE RECALL PARTS IN AUGUST 2014 THEY JUST DID THE UPGRADE, THEIR LIABILITY "THAT'S WHAT THE LETTER TOLD THEM TO DO, NO WARNING LIGHT NO REPLACEMENT PARTS". I PAID $70+ FOR WHAT THE MECHANIC JUST DID FOR FREE. THAT DEALERSHIP DID NOT CHECK FOR ANY PARTS THAT NEEDED REPLACED BACK ON 2014. NOT ONLY DID THE DEALERSHIP CHARGE ME $70, I TOOK THE ESCAPE BACK TO THE LOCAL MECHANIC AND PAID $500 FOR A NEW TORQUE SENSOR; SAME EXACT PART FALLING UNDER THE RECALL "POWER STEERING ASSIST FAULT". DENIED CLAIM ON 2/19/2016, REASON- IT'S BEEN OVER A YEAR SINCE MY RECALL UPDATE WAS DONE THE DEALERSHIP SHOULD HAVE BEEN REPLACED THE PART BACK IN 2014. I DRIVE 2 CARS, SERIOUSLY?

Mileage: 131,000

CAR LOST ALL POWER STEERING WITH NO WARNING WHILE CROSSING 3 LANES OF TRAFFIC TURNING ONTO A SIDE STREET. WE DETERMINED THIS ISSUE WAS INCLUDE IN RECALL 14S05 AND TOOK VEHICLE TO DEALER TO HAVE IT FIXED. DEALER SAYS FORD REPROGRAMMED THE POWER STEERING CONTROL MODULE AND CONSIDERED THE RECALL CLOSED ON MY VEHICLE. THE SUPPOSED REPROGRAMMING OF THE MODULE WAS SUPPOSED TO WARN US IF THE POWER STEERING HAD A FAILURE. NO WARNING LIGHT OR SOUND APPEARED BEFORE, DURING OR AFTER THE COMPLETE LOSS OF POWER STEERING. FORD WOULD HAVE REPLACED THE TORQUE SENSOR OR THE STEERING COLUMN HAD THERE BEEN A POWER STEERING ISSUE AT THE TIME THE VEHICLE WAS TAKEN IN TO ADDRESS THE RECALL. SO BASICALLY IF WE HAD IGNORED THE RECALL WE WOULD HAVE BEEN MUCH BETTER OFF. WE WOULD'VE BEEN ABLE TO HAVE THE PARTS REPLACED BY FORD BUT A YEAR AND A HALF LATER THE PARTS THEY KNEW WERE GOING TO FAIL ARE NOT COVERED BY THE RECALL. THE ONLY DIAGNOSTIC TROUBLE CODE SHOWING UP WAS B2278. FORD'S SERVICE ACTION DOCUMENT SENT TO DEALERS SAYS IF CODE B2278 APPEARS YOU ONLY REPLACE THE TORQUE SENSOR. OUR MECHANIC FOLLOWED FORD'S INSTRUCTIONS AND WE HAD A DEALERSHIP CALIBRATE THE STEERING SENSOR. UNFORTUNATELY THE POWER STEERING STILL DOES NOT WORK. NO DIAGNOSTIC TROUBLE CODES ARE PRESENT AT THIS TIME AND THE STEERING WHEEL IS NOW TURNING ALL THE WAY TO ONE SIDE WITHOUT ANY INPUT. THE DEALERSHIP THAT CALIBRATED THE SENSOR HAS CHARGED US $110 TO CALIBRATE A SENSOR WHICH DID ABSOLUTELY NOTHING, WANTS ANOTHER $110 TO DIAGNOSE WHAT ELSE COULD BE WRONG, AND IF WE NEED TO REPLACE THE $955.00 STEERING COLUMN WILL CHARGE $275 TO INSTALL IT. HOW CAN THIS POSSIBLY BE LEGAL FOR FORD TO ISSUE A RECALL FOR OVER 700,000 VEHICLES AND NOT FIX THE ISSUE? AND THE FIX THEY SAY THEY DID ON MY VEHICLE FAILED TO GIVE ANY WARNING OF THE POWER STEERING FAILURE.

Mileage: 102,000

FORD ESCAPE WAS STATIONARY TURNED IT ON COULDNT TURN THE STEERING WHEEL. DONT KNOW WHAT TO DO NOW :( JUST READING LOTS OF COMPLAINS ABOUT THE SAME SAFETY ISSUE.HOPE I CAN GET IF FIXED SOON

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE AT A STOP LIGHT, THE STEERING WHEEL BEGAN TO VIBRATE AND BECAME VERY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE STEERING LOST POWER AND THE VEHICLE BECAME DIFFICULT TO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO EXPLAINED THAT THE RECALL REPAIR THAT WAS PERFORMED TWO YEARS AGO WAS TO REBOOT THE COMPUTER SYSTEM AND HAD NOTHING TO DO WITH THE STEERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,726.

Mileage: 95,726

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT IT REQUIRED EXCESSIVE AMOUNT OF EFFORT TO STEER THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE RECALL REPAIR PERFORMED. WHILE DRIVING 65 MPH, AN ABNORMAL GRINDING NOISE WAS HEARD AND THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

Mileage: 133,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.

Mileage: 167,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO REPROGRAMMED THE POWER STEERING CONTROL MODULE (PSCM) UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PSCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,175.

Mileage: 109,175

THE POWER STEERING FAILED. ACCORDING TO THE FORD DEALER IT IS THE POWER STEERING SENSOR WHICH NEEDS TO BE REPLACED. I HAVE READ MANY SIMILAR STORIES ONLINE ABOUT THE SAME PROBLEM WHERE LIKE I WAS ALSO DRIVING AND THE POWER STEERING STOPPED WORKING AND I ALMOST CRASHED.

Mileage: 115,000

RECALL 14V284 WAS INEFFECTIVE. PER FORD, THE RECALL WAS ADMINISTERED ON ME VEHICLE ON 18SEP14. THIS WAS WHEN THE SOFTWARE WAS UPDATED. THE POWER STEERING ON THE VEHICLE LOCKED IN A LEFT TURN, IN THE SNOW, IN DEC 2014. THE STEERING COLUMN SHUTTERED, AS IF THE ABS WAS WORKING. IT RIGHTED ITSELF AND THERE WASN'T ANYTHING ON THE DASH ADVISING A FAULT. SHORTLY AFTER THAT IT BECAME HARD TO STEER, BUT ONLY TEMPORARILY. THE DIAGNOSIS WAS NO PROBLEM FOUND. THE POWER STEERING WENT COMPLETELY OUT AND DISPLAYED A FAULT. SEE ATTACHED 27JAN15. DIAGNOSIS, BATTERY AT FAULT. THIS HAS CONTINUED INTERMITTENTLY. THE SOLUTION, PULL OVER AND RESTART, THIS SOLVES THE PROBLEM. UNTIL NOW. THE POWER STEERING WENT OUT. IT LOCKED UP, SHUTTERED, RELEASED AND NO POWER STEERING. THIS OCCURRED ON 06FEB16. THIS WAS IN A HOTEL PARKING LOT AND NO ONE WAS INJURED.THE VEHICLE WAS TAKEN INTO SERVICE AND THE TORQUE SENSORS WERE IDENTIFIED AS NEEDING REPLACED. I ADVISED THE ONGOING SITUATION AND WAS REFERRED TO FORD. I CONTACTED FORD AT 800-392-3673. I WAS DENIED COVERAGE. THEY WERE POLITE BUT STILL DENIED. I WAS TOLD THAT THEY DISCOVERED NO PROBLEM WHEN THEY TESTED THE SYSTEM ON THE RECALL AND IT HAD BEEN TOO LONG. IF THERE WERE ANY INVESTIGATIONS IDENTIFYING FURTHER RECALLS I WOULD BE ABLE TO SUBMIT FOR REIMBURSEMENT. I CALLED THE NEXT DAY AND ADVISED THE POWER STEERING FAILURE OF 27JAN15 AND WAS AGAIN DENIED COVERAGE. WHILE EVERYONE WAS POLITE, THE CONCERN IS STILL NOT ADDRESSED. TWICE SINCE THE RECALL WAS PERFORMED THE STEERING HAS LOCKED IN A TURN. AT LEAST SIX TIMES SINCE THE RECALL THE VEHICLE HAS LOST POWER STEERING CAPABILITIES IN MOTION. AS NO ONE WAS HURT AND THERE WASN'T ANY PROPERTY DAMAGE, I BELIEVE THE SITUATION IS BEING OVERLOOKED.

Mileage: 70,700

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS IDLING, THE STEERING WHEEL BEGAN TO SHAKE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING ABILITY SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,800.

Mileage: 97,800

2008 FORD ESCAPE, 122,000 MILES. WHILE DRIVING ON A CITY STREET, I GOT A MESSAGE ON THE DISPLAY "POWER STEERING ASSIST FAILURE" AND STEERING WHEEL STARTED SHAKING LIKE THIS HTTPS://WWW.YOUTUBE.COM/WATCH?V=F-LZBZSBO3U AND THEN I LOST POWER STEERING. AFTER QUICK RESEARCH IT LOOKS LIKE THERE WAS A HUGE RECALL (ALMOST MILLION CARS) FOR 2008-2011 ESCAPES, BUT MINE WAS NOT ON THE LIST.

Mileage: 122,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL STARTED TO VIBRATE VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V238000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 9 MPH, THE WRENCH ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 04/29/16*LJ *JS

Mileage: 94,000

POWER STEERING MODULE. THERE WAS A RECALL ON THIS VEHICLE FOR THE POWER STEERING. WE HAD THE RECALL PERFORMED IN NOV 2014. THE POWER STEERING MODULE WENT OUT ON FEBRUARY 1, 2016. ALTHOUGH IT WAS NOT EXACTLY THE SAME THING, IT SEEMS RELATED AND I WOULD LIKE TO KNOW IF THE RECALL SHOULD HAVE BEEN BROADER TO INCLUDE THIS ISSUE AS WELL. THE VEHICLE WAS STATIONARY WHEN IT FIRST BEGAN. MY DAUGHTER HAD TO DRIVE IT TO THE NEAREST MECHANIC. WHEN HE DIAGNOSED THE CODE, HE SAID IT WAS UNSAFE FOR HER TO CONTINUE DRIVING.

Mileage: 138,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT WARNING. IN 2014, THE CONTACT DID NOT OWN THE VEHICLE; HOWEVER, IT WAS SERVICED BY THE DEALER ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) EVEN THOUGH THERE WAS NO FAILURE. THE POWER STEERING CONTROL MODULE WAS UPDATED. MOST RECENTLY, THE FAILURE OCCURRED. A CERTIFIED MECHANIC DIAGNOSED THAT THE STEERING WHEEL SENSOR AND THE AFFECTED POWER STEERING COMPONENTS WOULD NEED TO BE REPLACED. THE DEALER AND MANUFACTURER DENIED TO SERVICE THE VEHICLE UNDER THE RECALL A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,200.

Mileage: 104,200

DAUGHTER IS DRIVING MY 2008 FORD ESCAPE AND WAS DRIVING HOME FROM WORK WHEN THE STEERING WHEEL BEGAN SHAKING VIOLENTLY WHICH REQUIRED HER TO BRING THE VEHICLE TO A STOP. THIS REQUIRED GREAT DIFFICULTY DUE TO THE LOSS OF POWER STEERING AND ALMOST RESULTED IN AN ACCIDENT. THE ESCAPE WAS TAKEN TO A MECHANIC WHICH GAVE HER MATERIAL ON THE POWER STEERING MODULE RECALL. SHE CONTACTED FORD AND THEY INFORMED HER THAT THE VIN NUMBER HAD BEEN EXCLUDED FROM THE RECALL EVEN THOUGH THE FAILURE WAS FOR THE EXACT REASON THE RECALL WAS INITIATED.

Mileage: 200,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND BEGAN TO VIBRATE VIOLENTLY CAUSING THE VEHICLE TO SWERVE OUT OF CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT AND THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V284000 (STEERING). THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

ON 4/29/15 AT 74,422 MILES I HAD RECALL 14S05 COMPLETED ON MY 2008 FORD ESCAPE. THEY PERFORMED A SOFTWARE UPDATE AND TOLD ME THIS WOULD TAKE CARE OF ANY FUTURE PROBLEMS. ON 1/29/16 AROUND 85,000 MILES MY HUSBANDS WAS DRIVING HOME FROM WORK ON THE HIGHWAY AND THE POWER STEERING WENT OUT AND ALMOST CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE POWER ASSIST FAULT WARNING DISPLAYED ON THE DASH. NOW FORD IS REFUSING TO PAY TO FIX MY CAR STATING THE RECALL IS ONLY WARRANTIED FOR 30 DAYS. THEY STATE I NEED A NEW TORQUE SENSOR WHICH IS A PART THAT WAS REPLACED IN SOME VEHICLES UNDER THIS RECALL. THE DEFECTIVE PART SHOULD OF NEVER BEEN LEFT IN MY CAR BACK IN APRIL OF 2015.

Mileage: 85,500

AFTER FUELING MY CAR, THE POWER STEERING STOPPED WORKING. IT'S VERY DIFFICULT TO STEER, BUT IT'S HARDER AT LOW SPEEDS.

Mileage: 2

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT AFTER HAVING THE U-JOINT LOCATED AT THE BOTTOM OF STEERING COLUMN REPLACED, THE TECHNICIAN INFORMED THAT THE POWER STEERING CONTROL MODULE FAILED. AS A RESULT, THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THREE MONTHS PRIOR, THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). HOWEVER, THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS FUNCTIONING UP TO SPECIFICATIONS AND THERE WAS NO NEED FOR REPAIRS AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE STATUE OF LIMITATION HAD SURPASSED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 203,077.

Mileage: 203,077

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BEGAN TO VIOLENTLY SHAKE. THE CONTACT MADE SEVERAL ATTEMPTS TO TURN OFF AND RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT WOULD NOT BE REPAIRED BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

IN 2012 THE STEERING TORQUE SENSOR WENT OUT AND CAUSED THE EPS TO CONTINUALLY FAIL. WE HAD THE PARTS REPLACED WITH FACTORY PARTS IN 2014 BY AN INDEPENDENT MECHANIC FOR $500. IN DECEMBER 2015 THE STEERING WHEEL BEGAN SHAKING ERRATICALLY AGAIN, INDICATING TORQUE SENSOR FAILURE. WE HAD PREVIOUSLY RECEIVED A RECALL NOTICE FROM FORD TELLING US TO TAKE OUR 2008 FORD ESCAPE TO THE NEAREST DEALERSHIP. ON JANUARY 19, 2016 THE ESCAPE WAS DROPPED OFF AT TOWN AND COUNTRY FORD IN MADISON, TN. WE PICKED THE ESCAPE BACK UP ON JANUARY 21, 2016. THE STEERING WHEEL STILL SHOOK ERRATICALLY. WHEN ASKED WHY THE MECHANIC DIDN'T REPAIR THE TORQUE SENSOR, THEY INDICATED IT WASN'T PART OF THE RECALL BECAUSE THEY'RE ONLY REQUIRED TO REPAIR BASED OFF OF VAG CODES OR FAULT CODES. THE TECHNICIAN STATED THAT THE "DASH WAS LIT UP LIKE CHRISTMAS" AND HE DIDN'T HAVE TIME TO PULL ALL OF THE FAULT CODES. WE LEFT MUTLIPLE MESSAGES FOR THE SERVICE DEPARMENT MANAGER AND RECEIVED NO RESPONSE. I CONTACTED THE FORD CUSTOMER SERVICE NUMBER AS DIRECTED IN THE NHTSA RECALL NOTICE AND EXPLAINED AS ABOVE. FORD CUSTOMER SERVICE DIRECTED ME TO TAKE THE CAR TO A DIFFERENT FORD SERVICE CENTER AND STATED THEY COULD NOT ENFORCE THE REPAIRS UNDER THE RECALL AS DEALERSHIPS ARE PRIVATELY OWNED. WE HAVE VIDEO FOOTAGE OF THE STEERING WHEEL SHAKING AFTER THE SERVICE DATES AS NOTED IN THIS COMPLAINT.

EVERY TIME I DRIVE ON THE HIGHWAY AT 75MPH THE STEERING WHEEL WOULD START TO SHAKE. THEN FOR THE PAST 2 WEEKS EVEN WHEN THE VEHICLE WAS ON A STOP LIGHT THE STEERING WHEEL WOULD SHAKE. TWO DAYS AGO AS I SHIFTED THE VEHICLE TO DRIVE THE STEERING WHEEL BECAME SUPER HARD TO MOVE. I TURNED OFF THE VEHICLE AND ONCE I TURNED IT ON THE STEERING WHEEL FELT FINE AGAIN. THIS MORNING AS I SHIFTED THE GEAR TO DRIVE THE STEERING WHEEL WAS HARD AND UNMOVEABLE. I WAS UNABLE TO DRIVE MY VEHICLE.

MY STEERING WENT OUT AFTER I HAD STOPPED THE CAR AND TURNED IT OFF. I HAD GOT BACK IN THE CAR 30 MINUTES LATER PUT THE CAR IN REVERSE AND THE STEERING WAS GONE. I CALLED THE DEALERSHIP THAT I HAD PURCHASED IT FROM BECAUSE I HAD SEEN ON SOME SERVICE PAPERS FROM THEM THAT STATED A RECALL ON THE FORD ESCAPE WAS IN PLACE #14S05. HE TOLD ME THAT THERE WAS NOT A RECALL ON MY PARTICULAR VEHICLE. MY MILEAGE IS 101,500. THIS IS THE SAME DEALERSHIP THAT I HAD TAKEN MY CAR TO HAVE THEM LOOK AT MY IGNITION SWITCH BECAUSE IT WAS GIVING ME PROBLEMS AND WAS TOLD THAT IT DIDNT GIVE THEM A PROBLEM. 2 MONTHS LATER SWITCH IS ALMOST GONE COMPLETELY, I TOOK IT IN AGAIN AND THEY SAID IT NEEDED TO BE REPLACED AND THAT SORRY YOUR EXTENDED WARRANTY HAD RUN OUT YOU WILL HAVE TO PAY FOR THIS.

Mileage: 101,500

THE STEERING STARTED GOING OUT AFTER A FEW MILES. AFTER SHUTTING OFF THE VEHICLE, IT WOULD BE FINE FOR AWHILE. TOOK IT TO THE DEALER AND FOUND THAT THERE HAD BEEN A RECALL AND THE WORK HAD BEEN PERFORMED IN AUGUST, 2014. THE DEALER CONTACTED FORD RECALL SPECIAL SERVICES AND WAS DENIED COVERAGE. WE ALSO CONTACTED FORD AND WERE DENIED. THE VEHICLE BELONGS TO A 72 YEAR OLD WIDOW WHO HAS FOLLOWED EVERY MAINTENANCE SCHEDULE. SHE IS UNABLE TO STEER IT WHEN IT GOES OUT AND UNABLE TO AFFORD A $900 REPAIR.

Mileage: 76,486

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER TURNING THE IGNITION KEY IN THE ON POSITION, THE POWER STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE DEALER STATED THAT THE TORQUE CONVERTER AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE POWER TORQUE SENSOR WAS REPLACED. THE CONTACT STATED THE STEERING COLUMN PARTS WERE BEING ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DIRECTED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TRANSMISSION IS CONSTANTLY LEAKING.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 65 MPH, THE STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXTRA EFFORT TO TURN. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

ELECTRIC STEERING ASSIST FAILED WHILE DRIVING.

Mileage: 145,000

POWER STEERING FAILED. VEHICLE WAS IN DRIVEWAY NOT IN MOTION. DRIVER WAS UNABLE TO TURN WHEEL BECAUSE THERE WAS NO POWER STEERING.

Mileage: 95,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING CONTROL MODULE (PSCM) WAS NEVER REPLACED; HOWEVER, THE SOFTWARE WAS UPDATED. THE CONTACT MENTIONED THAT THE POWER STEERING SEIZED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

MY WIFE HAD THE POWER STEERING STOP WORKING, IN HER VEHICLE, WHILE DRIVING HOME ON CITY STREETS. UPON SHUTTING OFF AND RESTARTING THE VEHICLE THE POWER STEERING STARTED WORKING AGAIN. WE TOOK THE VEHICLE TO IN FOR SERVICE AS WE WANT A RELIABLE, SAFE VEHICLE. THEY COULDN'T FIND ANY PROBLEMS AND APPLIED A SOFTWARE UPDATE PER RECALL 14S05. DROVE HOME WITH NO PROBLEMS. THE FOLLOWING MORNING THE STEERING WHEEL STARTED SHAKING/VIBRATING/TURNING ON ITS OWN WHILE THE VEHICLE WAS STILL IN PARK. DROVE THE VEHICLE FOR THE NEXT COUPLE OF DAYS PROBLEM DID NOT GET BETTER. CALLED THE SERVICE CENTER BACK 3 DAYS AFTER ORIGINAL SERVICE, WHEN THE SOFTWARE UPDATE WAS APPLIED TO SCHEDULE NEW APPOINTMENT. THE FOLLOWUP APPOINTMENT WAS 4 DAYS LATER OR ONE WEEK AFTER THE ORIGINAL SERVICE DATE. SIX DAYS AFTER SOFTWARE UPDATE THE POWER STEERING STOPPED WORKING WHILE DRIVING HOME, ON A HIGHWAY, WITHOUT ANY WARNING. TOOK THE VEHICLE BACK IN THE FOLLOWING MORNING (1 WEEK FROM ORIGINAL SERVICE DATE) FOR SERVICE. THIS TIME THE SERVICE CENTER FOUND A PROBLEM AND SAID THAT IT WAS THE GEAR AND THIS WASN'T COVERED UNDER THE RECALL. IT COULD JUST BE THE TIMING BUT IT APPEARS THAT THE SOFTWARE UPDATE CAUSED PROBLEMS (STEERING WHEEL VIBRATION) THAT WE DIDN'T HAVE WITH THE VEHICLE PRIOR UPDATE, OR THAT THEY COULDN'T FIND ANY PROBLEMS WHEN THE HAVE A KNOWN ISSUE. ALSO DISAPPOINTED THAT GIVEN THE KNOWN ISSUE (RECALL 14S05) THAT FORD FEELS A SOFTWARE UPDATE IS A "FIX" FOR A STEERING FAILURE, A POTENTIAL SERIOUS SAFETY ISSUE.

Mileage: 139,500

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ACKNOWLEDGED THAT THE FAILURE WAS RELATED TO A RECALL HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE INFORMED BY THE MANUFACTURER THAT THE RECALL HAD EXPIRED AND THE CONTACT EXCEEDED THE TIME LIMIT FOR THE REPAIR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.

Mileage: 133,000

I HAVE A 2008 FORD ESCAPE THAT HAD A RECALL ON IT. AFTER I TOOK IT IN TO THE LOCAL FORD DEALERSHIP, MY CAR STARTED HAVING PROBLEMS RELATING TO THE RECALL. AFTER TAKING IT TO TWO DIFFERENT FORD COMPANIES AND PROVING THAT THE RECALL FIX DID NOT WORK AND IS CAUSING PROBLEMS, FORD REFUSES TO AUTHORIZE THE OTHER REPAIRS THAT IS COVERED UNDER THE RECALL, BECAUSE ONE REPAIR SHOP DID THE INITIAL UPDATE. NOW MY CAR IS HAVING MAJOR PROBLEMS, AND I CANNOT AFFORD TO FIX IT. IT IS A SAFETY ISSUE. I HAVE TALKED TO 5 DIFFERENT PEOPLE ABOUT THE ISSUE AT FORD BUT THEY KEEP SAYING THAT THE CASE NUMBER I PROVIDE THE DEALERSHIP SHOULD TAKE CARE OF IT HOWEVER IT DOES NOT. IM A SINGLE MOTHER OF 3 WITH LOW INCOME AND IF MY CARS POWER STEERING GOES OUT AT A CRUCIAL TIME I COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT.

Mileage: 108,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING ASSIST FAULT WARNING LIGHT DISPLAYED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000. UPDATED 04/14/16*LJ *CN

Mileage: 139,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR AND STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,136.

Mileage: 103,136

MY 2008 FORD ESCAPE HAS LOST POWER STEERING. IT NO LONGER WORKS.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHILE ACCELERATING FROM A STOP AND MAKING A TURN, THE STEERING FAILED. AFTER THE VEHICLE WAS PARKED FOR A WHILE, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

ON DECEMBER 11, 2015 I HAD TAKEN MY 2008 FORD ESCAPE TO DEALER FOR THE 14S05 RECALL BEING THAT TWO DAYS BEFORE MY POWER STEERING HAD LOCKED UP. THEY DID THE SOFTWARE UPDATE NOW ON DECEMBER 31, 2015 I HAVE NO POWER STEERING AT ALL. TOOK IT BACK TO DEALER SAID TORQUE SENSOR WENT OUT AND IS NOT PART OF RECALL. ITS PRETTY UNSAFE THAT THEY RECALL THIS PART BUT WONT HONOR TO FIX IT WHEN THEY KNOW ITS A PROBLEM WITH ALL THESE VEHICLES BETWEEN 2008-2011. WHY SEND A RECALL LETTER IF THE DEALER ISN'T GOING TO FIX THE PROBLEM AND EXPECT YOU TO PAY PUT OF POCKET FOR SOMETHING THEY KNOW IS BEING RECALLED?? MAKES ME VERY UPSET AND UNHAPPY WITH FORD AND THEIR VEHICLES IF THEY CAN'T MAKE THEM SAFE FOR PEOPLE TO DRIVE, THEY ARE PICKING THE CHEAPEST WAY TO FIX THE PROBLEM WITH JUST THE SOFTWARE UPDATE WHEN THE ISSUE IS MORE TO DO WITH THE TORQUE SENSOR IN THE VEHICLES. PEOPLE ARE DRIVING THESE VEHICLES THINKING THEY ARE FIXED WHEN THEY ARE NOT, THINKING WE ARE IN A SAFE VEHICLE AND WE ARE NOT BECAUSE FORD DOESN'T WANT TO HONOR THE RECALL. ITS RIDICULOUS HOW FORD IS DOING THIS AND NOT SAFE FOR DRIVERS. PLEASE HELP ME AND EVERYONE WHO HAS HAD THIS ISSUE WITH THE RECALL DEALING WITH THE TORQUE SENSOR GET REPLACED...THANK YOU. *TR

THE CAR IS EQUIPPED WITH ELECTRONIC POWER STEERING. THE VEHICLE STARTED EXPERIENCING INTERMITTENT POWER STEERING ISSUES WHERE THE STEERING WHEEL WOULD SHUTTER WHILE DRIVING NORMALLY AT ANY SPEED (STATIONARY OR IN MOTION, AND ON CITY STREETS OR HIGHWAYS, WHILE BRAKING, ETC - EVERYTHING) AND SOMETIMES COMPLETELY SHUT OFF POWER ASSISTED STEERING ALL TOGETHER MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO FORD FOR THE RECALL PROCEDURE APPROXIMATELY A YEAR AGO FROM THIS POSTING, HOWEVER, ONLY A SOFTWARE UPDATE WAS PERFORMED. THIS SEEMED TO TEMPORARILY FIX THE ISSUES WE WERE DESCRIBING, BUT ABOUT 10 MONTHS TO 1 YEAR LATER THE SAME ISSUES STARTED OCCURRING. THE VEHICLE HAS NO POWER STEERING AVAILABLE AND WE WERE TOLD THAT THE TORQUE SENSOR IN THE POWER STEERING UNIT NEEDED TO BE REPLACED (IMPLYING THAT THE PSCM MODULE WAS REPORTING A FAULTY SENSOR), BUT THE PROCEDURE WAS NOT GOING TO BE COVERED BY THEM SINCE THE CAR WAS PREVIOUSLY 'SERVICED' BY FORD FOR THE RECALL. HAD WE WAITED ABOUT 10 MONTHS TO 1 YEAR BEFORE PERFORMING THE FIRST RECALL, EVERYTHING WOULD HAVE BEEN REPLACED AS IT SHOULD HAVE BEEN. NOW, WE ARE FORCED TO REPLACE THE TORQUE SENSOR FOR A QUOTED $550 - WHICH THEY TELL US MAY NOT SOLVE THE PROBLEM (ALTHOUGH THAT IS THE ONLY CODE THAT IS BEING REPORTED) AND MIGHT HAVE TO REPLACE THE ENTIRE COLUMN. IDENTIFYING A RECALL PROCEDURE BY ONLY CHECKING IF THE CODES WERE PRESENT AT THE TIME OF RECALL IS NOT A GUARANTEED WAY TO REPLACE ALL FAULTY SENSORS. A MORE ACCURATE WAY TO FIND THE FAULTY PART IS FOR FORD TO ANALYZE THEIR DATA OF FAULTY POWER STEERING VEHICLES AND REPLACE VEHICLES EQUIPPED WITH SENSOR SERIAL NUMBERS FROM SPECIFIC RANGES, MANUFACTURING DATES, AND MANUFACTURING LOCATIONS.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE TORQUE SENSOR OF THE STEERING COLUMN WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A SOFTWARE MANUFACTURERS RECALL IN 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. UPDATED 06/15/16*LJ UPDATED 06/15/16.*JB

Mileage: 106,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS OT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 04/06/16*LJ THE CONSUMER EXPERIENCED TWO STEERING FAILURES. THE CONSUMER WAS INFORMED LOWER TORQUE SENSOR NEEDED TO BE REPLACED AT A COST OF $ 1500.00. UPDATED 04/20/16.*JB

Mileage: 89,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND THE POWER ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,348.

Mileage: 99,348

LOST POWER STEERING. VEHICLE WAS STATIONARY. DEALER IS CLAIMING THAT B/C I BROUGHT IT IN TO THEM 10 MONTHS AGO AND HAD THE CODES CHECKED (NONE FOUND AT THE TIME), THAT MY RECALL COVERAGE IS NOW NULL AND VOID. I WOULD HAVE BEEN BETTER OFF NEVER TAKING IT IN FOR THE RECALL, AS THE CHARGES ARE AROUND $1000.00 AND ARE EXACTLY WHAT MY CAR IS RECALLED FOR (ELECTRIC POWER STEERING ASSIST FAILURE.)

Mileage: 115,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS OR EVEN AT THE INITIAL START OF THE IGNITION, THE STEERING WHEEL WOULD LOCK. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING WOULD FAIL INTERMITTENTLY FOLLOWING THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

I WAS DRIVING AROUND A CORNER (ON A RESIDENTIAL STREET) GOING ABOUT 20 MILES PER HOUR AND THE POWER STEERING WENT OUT AND I ALMOST RAN INTO A BRICK MAILBOX--WHEN IT WENT OUT, A YELLOW WRENCH LIGHT CAME UP ON THE DASHBOARD. I HAD TO HAVE THE CAR TOWED BECAUSE THE STEERING WAS COMPLETELY LOCKED UP AND THE CAR WAS NOT DRIVEABLE. BASED ON MY DISCUSSION WITH THE REPAIR SHOP, THIS IS RELATED TO NHTSA CAMPAIGN #14V-284 -- FORD RECALL #14S05. THE REPAIR SHOP (MIDAS) SAID IT WAS A FAULTY TORQUE SENSOR AND INDICATED THAT IT WOULD NEED TO BE REPLACED AT A COST OF $889.30. I HAD THE REPAIR MADE, BUT I HAD TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH FORD BECAUSE THEY HAD TO DO SOFTWARE UPDATES BECAUSE THE STEERING WASN'T COMPLETELY RIGHT AFTER THE FIRST REPAIR. THE VEHICLE HAS 133,700 MILES ON IT.

Mileage: 133,700

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS A VIBRATION COMING FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE VEHICLE FAILED TO START AFTER THE RECALL REPAIRS WERE PERFORMED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT MENTIONED THAT THE DEALER COMPLETED THE RECALL FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). WITHIN 8,000 MILES, THE EPS FAILED. THE CONTACT INDICATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TORQUE CONTROL SENSOR FOR THE SECOND REPAIR AND THE THIRD REPAIR WAS THE STEERING COLUMN, BUT THE FAILURE CONTINUED RANDOMLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO PERMANENT REMEDY TO REPAIR THE CONDITION. THE CONTACT INDICATED THAT THE REMEDY FOR THE RECALL WAS NOT SUFFICIENT AND THE FAILURE COULD RECUR WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE EXPERIENCED A POWER STEERING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,119.

Mileage: 131,119

THE VEHICLE WAS APPARENTLY TREATED IN THE PAST FOR THE AFFECTED PART DUE TO RECALL. HOWEVER, THE SOFTWARE UPDATE DID NOT REMEDY THE PROBLEM. AT APPROXIMATELY 95 THOUSAND MILES THE POWER STEERING FAILED UPON START OF THE VEHICLE FORCING ME TO COMPLETE A 200 PLUS MILE TRIP WITHOUT IT ON A MOUNTAINOUS ROUTE. THE DEALERSHIP I TOOK IT TO SAID THAT RECALL REPAIRS WERE MADE IN THE FORM OF THE SOFTWARE UPDATE AND THAT THEY COULD NOT PROVIDE A RECALL REPAIR.

Mileage: 95,000

I HAD STOPPED AT A STOP TO TURN RIGHT, AS I WAS TURNING I RECEIVED AN ALERT AND MESSAGE POWER STEERING ASSISTANCE FAILURE AND LOST POWER STEERING, IT DID RETURN AFTER A MOMENT OR SO. WHEN I CALLED THE DEALER I WAS TOLD THAT THE RECALL WAS CLOSED AND TO CONTACT FORD TO FILE A COMPLAINT AND TO BRING IT TO THEM IN A FEW DAYS TO HAVE THEM TAKE A LOOK. TODAY IT HAPPENED AGAIN ON MY WAY TO WORK BUT RESUMED WORKING AFTER A MOMENT. WHEN I TRIED TO DRIVE IT AT LUNCHTIME THERE IS ABSOLUTELY NO POWER STEERING AND THE ALERT IS ON FULL TIME. IT IS GOING TO THE DEALER TODAY FOR REPAIRS ON SOMETHING THAT THE RECALL NEVER ACTUALLY FIXED, NOTHING WAS REPLACED WHEN I BROUGHT IT TO THE DEALER IN JULY OF 2014. I FEEL THAT THIS NEEDS TO BE INVESTIGATED FURTHER SINCE NOW MY CAR IS ACTUALLY HAZARDOUS TO MYSELF AND OTHERS

Mileage: 117,000

I HAD A POWER STEERING RECALL DONE ON MY TRUCK AT DONS FORD. THE MANAGER WHO DID THE RECALL ONLY KNEW ABOUT A PORTION OF THE RECALL SO ALL HE DID WAS REPROGRAM MY COMPUTER. AFTER 2 WEEKS I LOST MY POWER STEERING ALL TOGETHER ( WHILE I WAS DRIVING ALMOST HIT A WALL ) BROUGHT IT BACK TO THE DEALER TOLD THEM I WAS STILL HAVING ISSUES WITH THE POWER STEERING THE RECALL DIDNT FIX IT. THEY SAID THE RECALL WAS CLOSED BECAUSE THEY DID PART OF IT. COME TO FIND OUT THE POWER STEERING TORQUE MODULE WENT AND I WOULD HAVE TO PAY OVER $450.00 TO REPAIR IT. IN THE MEAN TIME I CALLED TO FIND OUT ABOUT THE RECALL THERE WERE 3 THINGS INVOLVED IN THE RECALL 1) REPROGRAM COMPUTER 2) REPLACE THE STEERING COLUMN 3) REPLACE THE POWER STEERING TORQUE MODULE. I WENT TO THE MANAGER AND TOLD HIM ABOUT THE 3 PARTS OF THE RECALL HE SAID SORRY OVER AND OVER BECAUSE HE ONLY SAW THE REPROGRAM OF THE COMPUTER. HE ALSO SAID BECAUSE THEY CLOSED THE RECALL THAT I WOULD STILL HAVE TO PAY TO GET THE MODULE REPLACED BECAUSE IF THEY DID IT THEY WOULDNT BE REIMBURSED FOR THE REPAIR. THEY ALSO SAID WELL SINCE THEY DID THE REPROGRAM I PUT OVER 200 MILES ON THE TRUCK SO THE POWER STEERING TORQUE COULD HAVE GONE OUT BECAUSE OF THAT.

Mileage: 116,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED, LOST BRAKING AND STEERING ABILITY, AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED MOMENTARILY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT HELP, CLAIMING THAT THERE WAS NO INDICATION OF VEHICULAR MALFUNCTION. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

3 YEARS AGO MY RADIO NO LONGER LIGHTS UP, THE HEAT & AC ONLY WORKS ON HIGH AND INSIDE LIGHTS DON'T WORK. THEN IN 2013 REPLACED THE TRANSMISSION WITH ABSOLUTELY NO WARNING WITH 86,000 MILES ON THE VEHICLE NOW IN 2015 THE POWER STEERING HAS GONE OUT ON THE VEHICLE AND THIS WAS RECALLED IN 2014 AND I TOOK IT TO THE DEALER AND THEY SAID THAT THEY WOULD HAVE COVERED IT IF IT WAS WITHIN 12 MONTHS. IT WAS A WEEK AND HALF OVER THAT.

Mileage: 86,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). AFTER THE RECALL REPAIR, THE VEHICLE EXPERIENCED A FAILURE IN THE POWER STEERING ASSIST SYSTEM. PRIOR TO THE RECALL REPAIR, THE VEHICLE WAS DIAGNOSED WITH HAVING NO FAULT CODE PRIOR TO THE REMEDY BEING PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

WHEN TURNING CAR ON , ELECTRIC POWER STEERING DOES NOT ALWAYS TURN ON .. THIS USE TO HAPPEN ONCE OR TWICE A MONTH,YESTERDAY IT HAPPENED 4-5 TIMES ,ITS GETTING WORSE YOU HAVE TO TURN ENGINE OFF AND BACK ON TO SEE IF IT WILL TURN ON , SOMETIMES IT TAKES SEVERAL TIMES TURNING ON / OFF TO MAKE IT TURN ON. THE PROBLEM HAS NOT HAPPENED WHILE MOVING (DRIVING) AS I WILL NOT TAKE OFF UNTIL ITS WORKING. I'M AFRAID IT WILL PROGRESS TO TURNING OFF WHILE DRIVING.I'M SURE THE LARGER PROBLEM OF TURNING OFF WHILE DRIVING,STARTED OFF AS P/S NOT TURNING ON AND PROGRESSED. I CHECKED ON LINE AND FORD WAS RECALLING 100'S OF THOUSANDS OF VEHICLES FOR P/S PROBLEMS (ELEC . P/STR.) FROM 06 TO 15. I CALLED FORD CO. DIRECT AND EXPLAINED THE PROBLEM AND WAS TOLD THAT MY CAR WAS NOT INCLUDED IN RECALL EVEN THOUGH MY PROBLEM SOUNDED EXACTLY LIKE THEIR DESCRIPTION EXCEPT FOR CAR MOVING OR NOT ,IN OTHER WORDS , P/S TURNING OFF WHILE DRIVING . FORD SAID IT HAD NOTHING TO DO , WITH DESCRIPTION , BUT WITH DATES OF MANUF. , PARTS USED , PLANT LOCATION ETC. ETC. THEY SUGGESTED I TAKE TO LOCAL FORD DEALER PAY TO REPAIR IT AND IF THEY DECIDED TO RECALL IT AT A LATER DATE , THEY WOULD INFORM ME BY MAIL AND REIMBURSE IF I HAD ALRE ADY HAD IT REPAIRED . THE PERSON AT FORD INFORMED ME THAT THERE WAS AN ACTUAL RECALL ON MY CAR # 14S19 I TOLD HIM I KNEW ABOUT IT AND THEY HAD TOLD ME (EARLIER) THEY WOULD INFORM ME WHEN PARTS WERE AVAILABLE .....NEVER INFORMED . THE P/STR. PROBLEM , STARTED AT APPROX . 70K MILES -6/7 MONTHS AGO,NOW HAS 76K

Mileage: 76,000

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING SYSTEM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER, TO ADDRESS THE STEERING RECALL # 14V284000. UP UNTIL THAT TIME, THERE WAS NOTHING WRONG WITH THE VEHICLE. ON DECEMBER 20, 2014, WHILE DRIVING 35 MPH, SUDDENLY THE ENTIRE POWER STEERING SYSTEM WENT OUT. THE CONSUMER RETURNED TO THE DEALER. APPARENTLY, WHAT THE CONSUMER EXPERIENCED WAS DESCRIBED IN THE RECALL. FORD MOTOR COMPANY STATED THEY WOULD NOT PAY FOR THE REPAIRS, BECAUSE THE SAFETY NOTICE WAS A ONE-TIME FIX. *JB

IN JULY 2015 I RECEIVED A RECALL NOTICE FROM THE FORD COMPANY. THE RECALL STATED THAT THE POWER STEERING SYSTEM MIGHT REVERT TO MANUAL STEERING MODE DUE TO AN ELECTRIC POWER STEERING SYSTEM FAULT RELATED TO THE TORQUE SENSOR RESULTING IN AN INCREASE OF AN ACCIDENT THE STEERING EFFORT WOULD BECOME GREATER AT LOW SPEEDS. ON SEPTEMBER 14TH, 2015 I HAD MY LOCAL FORD DEALERSHIP FOLLOW THE GUIDELINES STATED FOR THE RECALL AND PERFORM REAL 14S05 CONCLUDING THAT NO CODE WAS PRESENT AND PROCEEDED IN REPROGRAMMING THE INSTRUMENT CLUSTER. ON FRIDAY, OCTOBER 23RD, 2015 UPON STARTING MY CAR AT WORK, THE POWER STEERING WHEEL DID NOT WORK AND MANUAL STEERING WAS REQUIRED UPON DRIVING TO THE LOCAL FORD DEALERSHIP. NO LIGHT WAS ON THE DASH BOARD OR THE INFO SETTING TO INDICATE THAT THERE WAS AN ISSUE. UPON STARTING MY CAR AT THE DEALERSHIP, THE POWER STEERING STARTED WORKING AGAIN. ON MONDAY, OCTOBER 26TH, THE SAME DEALERSHIP PERFORMED THE RECALL 14S05 AGAIN CHECKING FOR DTC'S AND THE TORQUE LIGHT SENSOR FAULT CODE B2278 WAS PRESENT. NO PINPOINT TESTS AVAILABLE FOR THE CODE AND THE CHART CALLED FOR SENSOR REPLACEMENT. THE COST TO FIX THIS IS $700 AND WOULD HAVE BEEN PAID FOR BY THE RECALL A MONTH PRIOR IF IT HAD SHOWN UP ON THE PERFORMED RECALL TEST. THE FORD DEALERSHIP SAID THAT THEY HAD NOT SEEN ANY RECALL VEHICLES WITH THE STEERING COLUMN INTERMITTENTLY WORKING BUT HAD REPLACED THE STEERING WHEEL COLUMN ALL TOGETHER. FORD COMPANY: "ANY SUBSEQUENT LOSS OF ASSIST REPAIRS EXPERIENCED AFTER COMPLETION OF MODULE REPROGRAMMING ARE NOT COVERED BY THIS RECALL". THE SOFTWARE UPDATES MAY EXTEND THE TIME STEERING ASSIST IS MAINTAINED. THE UPDATE PROVIDES INCREASED DRIVER AWARENESS BY SOUNDING A CHIME AND DISPLAYING THE WRENCH LIGHT OR WARNING IN THE MESSAGE CENTER WHEN A FAULT IS DETECTED." THIS CLEARLY DID NOT HAPPEN WHEN MY CAR LOST IT'S POWER STEERING ON OCTOBER 23RD, 2015.

Mileage: 86,447

POWER STEERING FAILED WHILE DRIVING, UNABLE TO MAKE TURNS, EXTREMELY DIFFICULT TO GET CAR TO SAFETY. THE VEHICLE WAS IN MOTION AND TO MAKE A TURN REQUIRED GREAT STRENGTH.

Mileage: 91,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT 10 MPH, THE WRENCH INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER A YEAR PRIOR IN REGARDS TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE TECHNICIANS INSPECTED THE VEHICLE AND DIAGNOSED THAT NO REPAIRS WERE NEEDED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THEY WOULD NO LONGER HONOR THE RECALL.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE ELECTRIC ASSIST POWER STEERING STOPPED WORKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 112,300.

Mileage: 112,300

ON 10-2-15 WHILE MAKING A 90 DEGREE LEFT TURN AT ABOUT 15 MILES PER HOUR, ABOUT HALF WAY THROUGH THE TURN, THERE WAS SUDDENLY NO POWER STEERING. I GRABBED THE STEERING WHEEL WITH MY OTHER HAND AND WAS ABLE TO TURN THE CAR ENOUGH TO KEEP FROM HITTING A CURB. THERE WAS ALSO A QUICK WARNING BUZZER BUT NO DASH LIGHTS STAYED LIT. THE LOSS OF STEERING WAS ONLY FOR A SPLIT SECOND BUT ENOUGH TO FEEL LIKE THE CAR HAD QUIT RUNNING WHICH WAS NOT THE CASE. I TOOK THE CAR TO GREAT LAKES FORD IN MUSKEGON, MICHIGAN ON 10-5-15, TOLD THEM ABOUT THE PROBLEM AND MADE AN APPOINTMENT FOR 10-12-15 TO HAVE IT CHECKED. I TOOK IT IN ON 10-12-15, THEY CHECKED IT OUT AND THEY RETRIEVED CODE B2278, DIAG. NEEDS STEERING COLUMN. THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT UNDER RECALL14S05 AND THAT I WOULD HAVE TO PAY TO HAVE THE REPAIR DONE. ON 10-13-15 I CALLED FORD CUSTOMER CARE AND TOLD THEM ABOUT THE PROBLEM AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. IN SEPT. 2014, I RECEIVED THE RECALL LETTER FROM FORD ABOUT THE PROBLEM AND TOOK THE CAR TO GREAT LAKES FORD ON 10-27-14. I HAD NO IDEA WHAT THE RECALL WAS ABOUT AND THE PAPER WORK I GOT FROM THEM SIMPLY SAYS 14S05 ELECTRIC POWER STEERING RECALL 14S05 "14S05C". NO ONE EVEN SAID WHAT THE RECALL WAS ABOUT. AS IS, THIS CAR IS FLAT DANGEROUS TO DRIVE. FORD IS AWARE THAT IT IS DANGEROUS BUT DOESN'T SEEM TO CARE EVEN THOUGH THEY KNOW IT'S A MANUFACTURES DEFECT.02/15

Mileage: 83,500

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS ABLE TO BE STOPPED, BUT REQUIRED A GREATER EFFORT TO OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE STEERING COLUMN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPROGRAMMED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WOULD NOT BE REPAIRED TWICE UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

Mileage: 132,000

ALL INSTRUMENT WARNING LIGHTS CAME ON. SPEEDOMETER ZEROED OUT. STEERING FAILED. ALSO HAPPENED TODAY(9/23/15). COMPUTER UPDATE DONE 13 MONTHS AGO FOR STEERING RECALL EVEN THOUGH I HAD NO PRIOR PROBLEMS.

ON 8/24/15 MY IGNITION SWITCH HOUSING HAD TO BE REPLACED ON MY VEHICLE PER MY INVOICE. WHICH I WAS TOLD WOULD BE NEEDED AS IT CAUSES STEERING DIFFICULTIES AND MAY REQUIRE AN INCREASE IN STEERING EFFORT. IT COULD ALSO RESULT IN THE TOTAL LOSS OF STEERING. INITIAL I WENT IN BECAUSE I HAD TROUBLE WITH STARTING MY CAR. THE SAME ISSUES LISTED IN A SAFETY RECALL BACK IN JULY 2014 (RECALL NOTICE 14S05) BEGIN AGAIN. I FEEL THIS IS STILL A MATTER THAT HAS SOMETHING TO DO WITH THE RECALL LISTED ABOVE. I WOULD LIKE A REVIEW OF THE DETAILS CONCERNING MY VEHICLE. THANK YOU, *TR

Mileage: 89,000

WE WERE DRIVING HOME FROM ST LOUIS, MO ON THIS AFTERNOON. AS WE WERE APPROACHING OUR STREET THE STEERING, POWER, WENT OUT. MINIMUM CONTROL AT ROLLING SPEED. NO CONTROL AT STOP. I PARKED FOR THE NIGHT. CALLED SERVICE, REQUESTED TO TEST COMPUTER. CODE CAME UP B2278. THEY CHECKED FOR RECALLED THERE IS ONE. WHEN THE DEALER SERVICED THIS VEHICLE ON JULY 31, 14 THE RECALL WAS PERFORMED 14SO5. AT THAT TIME THE CODE DID NOT APPEAR AND THE COMPUTER WAS RESET. SINCE THEN THIS CODE DID COME UP, B2278. WHICH STATES REPLACE TORQUE SENSOR. FORD MOTOR COMPANY AND GEM CITY FORD, QUINCY IL STATED THE SAFETY RECALL EXPIRED. I AM FLABBERGASTED, HOW CAN A NATIONAL SAFETY RECALL EXPIRE?? IF THERE IS OR WAS A SAFETY DEFECT PLACED ON THIS VEHICLE HOW IN THE HELL CAN IT EXPIRE??? PLEASE EXPLAIN HOW, IF THIS WAS A TRUE CONCERN IN JULY, '14 AND THE SAME THING IS STILL HAPPENING "HOW" CAN THIS EXPIRE??? PLEASE EXPLAIN. I HAVE BEEN WITHOUT MY VEHICLE SINCE SEPTEMBER 1, 2015.

Mileage: 75,200

IN A FIRST INCIDENT, I WAS IN N.Y. AND I PARKED THE CAR. WHEN I WANTED TO GO HOME, THE STEERING WHEEL WAS STIFF AND IT TOOK MY WHOLE STRENGTH WITH BOTH ARMS TO TURN THE STEERING WHEEL. I TURNED OFF THE CAR AND WHEN TO SLEEP. THE NEXT MORNING, I WENT TO THE CAR THAT STARTED NORMALLY AND STEERED NORMALLY. COME TO BE THAT THERE WAS A RECALL ON THE CAR FOR THE STEERING WHEEL. I MADE AND APPOINTMENT, THE NEXT WEEK, WITH A FORD DEALER AND THE FIXED THE RECALL BY GOING ON THE COMPUTER. THE SECOND INSTANCE WAS AROUND 8/12/15, THE CAR WAS PARKED NEAR MY HOME AND I INTENDED TO MOVE IT INTO THE STREET AND DRIVE OFF. THE STEERING WHEEL WOULD NOT MOVE, BUT A FEW INCHES, EVEN WITH TOTAL STRENGTH. I HAD THE CAR TOWED TO A FORD DEALER. THE MECHANIC IN CHARGE TOLD ME THAT THERE WAS NO RECALL ON THE CAR AND THAT TO CHECK IT I WOULD HAVE TO PAY AROUND $90. I HAD IT TOWED TO ANOTHER MECHANIC WHO TOLD ME THAT THE PROBLEM WAS THE ELECTRONIC POWER ASSIST STEERING SYSTEM (EPAS).

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE IT WAS TURNED OFF AND RESTARTED IN ORDER TO RESET THE COMPUTER. HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED DUE TO THE DEALER STATING THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. MA 10/25/15

RELATES TO SAFETY RECALL NOTICE 14S05/NHTSA RECALL 14V-284, RECEIVED IN JULY 2014, WITH MY CAR FIRST INSPECTED ON 08/21/2014. MY CAR HAD NOT HAD A POWER STEERING FAILURE BUT I TOOK IT IN AS DIRECTED BY THE RECALL NOTICE. ABOUT MAY 30, 2015, I EXPERIENCED A POWER STEERING FAILURE AS I WAS ABOUT TO TURN LEFT, FROM A STOP AT A TRAFFIC LIGHT. I ALMOST HIT THE CAR IN THE OUTER TURN LANE AND WAS ALMOST HIT BY THE CAR BEHIND ME. I CALLED FORD CUSTOMER SERVICE AND EXPLAINED THE ISSUE. SHE GAVE ME A CASE # CAS7268220T6F2P6 TO GIVE TO THE DEALER SERVICE DEPT AS A MATTER OF PRIORITY. AFTER A FEW DAYS, THEY SAID ON INSPECTION IT ONLY NEEDED TO BE REPROGRAMMED TO FIX THE ISSUE. ABOUT 3 WEEKS LATER, THE POWER STEERING FAILURE HAPPENED AGAIN. I TOOK IT TO THE SAME FORD DEALER ON 06/22/2015 AND ON 06/25/2015 WAS TOLD BY THE DEALERSHIP THAT FORD DID NOT APPROVE THEM TO ADDRESS MY POWER STEERING FAILURE BECAUSE MY CAR HAD EXCEEDED 12 MONTHS OR 12,000 MILES FROM THE FIRST DATE ADDRESSED. I CALLED FORD TO DISPUTE THEIR DECISION, STATING THAT I THOUGHT THE PURPOSE OF THE RECALL WAS TO FIX AN OVERWHELMING FAILURE OF A PART OR SYSTEM. I SAID THAT WHAT IF THE REPROGRAMMING DID NOT WORK, WERE THEY NOT OBLIGATED TO REPLACE THE DEFECTIVE PART IF NECESSARY. WILL FORD NOW HIDE BEHIND A 12 MONTH/12,000 MILE RULE. THE FORD REP SAID HER HANDS WERE TIED BY COMPANY POLICY. I AM PASSING THIS ON TO THE NHTSA FOR FAIR RESOLUTION. THIS 2008 FORD ESCAPE HAD ANOTHER RECALL # 14S19 RELATING TO ELECTRONIC COOLING PUMP FAILURE. FORD SENT NOTICES OUT IN MAY 2015. MY COOLING PUMP FAILURE OCCURRED IN MAY 2013. I SPENT $747.31 TO REPLACE THE DEFECTIVE PART. THE DEALERSHIP SAID, WITH THE PART REPLACED, I ONLY NEEDED REPROGRAMMING. FORD AGREED TO REIMBURSE ME FOR THE $747.31. SHOULD FORD NOT NOW BE RESPONSIBLE FOR REPLACING THE DEFECTIVE STEERING COLUMN IF REPROGRAMMING HAS FAILED (QUOTED AT $1135+TAX).

Mileage: 129,800

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL FOR THE STEERING WHERE THE DEALER REPROGRAMMED THE STEERING COLUMN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

I PURCHASED A 2008 FORD ESCAPE LIMITED EDITION FOR MY SON IN COLLEGE, FIRST, THERE WERE PROBLEMS WITH THE TIRES WHICH SOUNDED LIKE THE TIRES WERE GOING TO EXPLODE. THE NOISE WAS SO LOUD AND TOOK IT TO MY LOCAL DEALERSHIP AND THEY DID NOTHING. I HAD THE VEHICLE FOR APPROXIMATELY SIX MONTHS. THE SECOND ISSUE PERTAINED TO THE STEERING/SUSPENSION AND THAT COST ME $900. THE DEALERSHIP CONSTANTLY STATES, "JUST KEEP YOUR RECEIPTS." TODAY, I CONTACTED SHEEHY FORD IN SPRINGFIELD VA REGARDING THE NEW PROBLEM WHICH IS THE THROTTLE. THE VEHICLE LOST POWER AND HE COULD NOT SHIFT THE VEHICLE AT ALL. THE CUSTOMER SERVICE REPRESENTATIVE LOOKED UP THE VIN NUMBER AND INFORMED ME MY VEHICLE WAS NOT COVERED. I EXPLAINED TO THE GENTLEMAN THAT I WAS ON LINE AND FOUND INFORMATION THAT FORD HAS ISSUED AN EXTENDED WARRANTY FOR DEFECTIVE THROTTLE BODY ASSEMBLIES AND SENSORS FOR 10 YEARS OR 150,000 MILES BASED ON AN INVESTIGATION BY THE NATIONAL HIGHWAY SAFETY ADMINISTRATION (NHTSA) FOR A DEFECT INVESTIGATION OF ALLEGED THROTTLE BODY FAILURES IN 2005-2012 FORD ESCAPES (COMPLAINTS FROM NC). I WAS INFORMED MY VEHICLE WAS NOT COVERED BECAUSE ONLY SPECIFIC VIN NUMBERS WERE INCLUDED. I AM A SINGLE PARENT AND I HAVE PUT TOO MUCH MONEY IN THIS VEHICLE. AFTER READING THE COMMENTS ON LINE, THIS VEHICLE APPEARS TO HAVE NUMEROUS DEFECTS. WHAT DOES IT TAKE FOR OUR GOVERNMENT TO TAKE ACTION, LOST OF LIVES? IS THE DOLLAR MORE IMPORTANT THAN PEOPLE LIVES? WE NEED TO START HOLDING THESE COMPANIES ACCOUNTABLE. THERE IS CLEARLY ISSUES WITH THIS VEHICLE AND I WANT FORD TO PAY FOR MY REPAIRS.

Mileage: 42,000

TOOK MY CAR IN FOR THE RECALL FOR THE TORQUE SENOR TOLD THE GENTLEMEN SEVERAL TIMES MY STEERING LOCKED UP WHEN I WAS DRIVING AND MADE A KLUCKING NOISE, HE SAID WE WILL CHECK IT OUT WILL 10 MINUTES LATER MY CAR WAS DONE ANOTHER GENTLEMEN SAID WE RESET YOUR TORQUE SENSOR THIS DID NOTHING FOR MY PROBLEM I HAVE READ THE INVESTAGATION ABOUT THE PRIOR RECALL ON MY FORD ESCAPE AND I DO BELIEVE IF THEY WOULD OF FIXED THE PROBLEM PROPERLY AND CHANGE THE TORQUE SENOR OR DROVE MY CAR TO SEE EXCATLY HOW THE STEERING WAS ACTING NOW THEY WANT 100:S OF DOLLARS TO REPLACE MY STEERING COLUM THS IS NOT RIGHT AT ALL .PLEASE CAN YOU HELP ME.

Mileage: 75,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 2 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

Mileage: 35,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 12 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TURNED OFF AND BACK ON AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

SHORTLY AFTER TAKING MY 2008 FORD ESCAPE BACK TO THE DEALER TO ADDRESS A POWER STEERING RECALL IN OCTOBER 2014, THE POWER STEERING FAILED. ACCORDING TO FORD, THIS WAS RECALL 14S05. THIS WAS NOT THE FIRST TIME THE POWER STEERING FAILED, BUT IN THE PREVIOUS INSTANCES THE PROBLEM WOULD RESOLVE ITSELF AFTER RESTARTING THE VEHICLE. IN DECEMBER 2014 WHEN THE POWER STEERING FAILED, THE PROBLEM PERSISTED. FORTUNATELY, IT'S A CAR MY SON DRIVES WHEN HE IS HOME FOR COLLEGE BREAK SO WE WEREN'T USING IT THAT OFTEN AND I HELD OFF TAKING IT BACK TO FORD DEALER. I WAS ABLE TO TAKE THE ESCAPE BACK TO THE DEALER THIS MONTH TO REPORT THE STEERING PROBLEM. I WAS TOLD THE ESCAPE NOW NEEDS TO REPLACE THE TORQUE SENSOR FOR THE POWER STEERING. (IN OCTOBER, THE DEALER REPROGRAMMED THE PSM AND MADE NO OTHER REPAIRS TO STEERING PARTS.) ALL OF THE NEWS REPORTS ABOUT THE RECALL THAT I HAVE READ THIS SPRING MENTION THAT THE TORQUE SENSOR WAS ONE OF THREE THINGS THAT COULD HAVE BEEN ADDRESSED IN THE RECALL. THE TORQUE SENSOR IN MY ESCAPE WAS NOT CHANGED, AND NOW THE FORD DEALER IS QUOTING A PRICE OF $500 TO $600 TO DO THE REPAIR. I BELIEVE THIS TORQUE SENSOR SHOULD BE REPLACED NOW AS PART OF THE RECALL FORD MADE FOR POWER STEERING PROBLEMS. THANK YOU.

Mileage: 99,250

I WAS COMING HOME FROM BATAVIA AND MY STEERING WHEEL WAS SOUNDING LIKE A MIXER HITTING THE SIDE OF THE BOWL AND WHEN I GOT NEAR HOME IT STARTED SEEMING LIKE I HAD NO POWER STEERING. I GOT HOME BUT IT HAS NOT WORKED PROPERLY SINCE. IT MAKE NO NOISE TO INFORM ME THERE WAS ANY PROBLEM. NO CHECK ENGINE LIGHT CAME ON. NOTHING. I LOVE MY FORD BUT THIS IS REALLY NOT GOOD. THIS COULD HAVE BEEN REALLY BAD. I GOT A RECALL LAST YEAR. THIS PART SHOULD HAVE BEEN REPLACED. THIS IS REALLY DANGEROUS.

Mileage: 148,922

I RECEIVED NHTSA RECALL 14V-284 FOR THE ELECTRICAL POWER ASSIST STEERING ON MY 2008 FORD ESCAPE. I TOOK THE VEHICLE INTO THE ROMEO MI FORD DEALERSHIP FOR THE RECALL WORK ON 1/12/2015. THE WORK THAT WAS PERFORMED UNDER THE RECALL WAS THE REPLACEMENT OF THE TORQUE SENSOR. FOLLOWING THE WORK I NOTICED ON THE DRIVE HOME (ON 1/12/15) THAT THE STEERING WHEEL WAS SEVERELY MISALIGNED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. I CALLED BACK THE DEALERSHIP ON 1/12/15 AND MADE A FOLLOW UP APPOINTMENT. FOLLOWING THE DIAGNOSTICS RUN THE VEHICLE SHOWED A FAULTY POWER STEERING SYSTEM. I WAS RESPONSIBLE FOR REPLACING THE STEERING COLUMN. BECAUSE THE RECALL WORK INVOLVED THE STEERING COLUMN AND THEY RECALL WORK LEFT MY VEHICLE INOPERABLE I BELIEVE THAT FORD DID NOT FULL PERFORM THE RECALL WORK THAT WAS REQUIRED. I FEEL I SHOULD BE REIMBURSED THE WORK THAT SHOULD HAVE BEEN COMPLETED UNDER THE RECALL 14V-284. *TR

Mileage: 109,246

DAUGHTER WAS DRIVING AND WHEN PARKING THE VEHICLE, THE POWER STEERING FAILED AND POWER STEERING ASSIST FAULT MESSAGE DISPLAYED. WAS TOLD BY DEALERSHIP THAT MY VEHICLE WAS NOT COVERED BY RECALL OF 2014 (PURCHASED VEHICLE NOV 2014). SEEMS THE SAME ISSUE AS WAS COVERED IN RECALL. *TR

Mileage: 86,000

INITIALLY, THE VEHICLE WAS TAKEN TO A DEALERSHIP TO INVESTIGATE A POP IN THE STEERING COLUMN WHEN TURNED TO THE LEFT AND AN ACCELERATION ISSUE CAUSING SPUTTERING DURING CLIMBS TO HIGHER SPEEDS ON THE FREEWAY. THE ACCELERATION ISSUE WAS ADDRESSED AND REPAIRED AT AN OUT OF POCKET EXPENSE OF $720. THE STEERING ISSUE WAS ADVISED THAT IT WAS CAUSED FROM A DEFECT THAT HAD PROMPTED A RECALL THAT WAS NOT MADE KNOWN TO THE VEHICLE OWNER. THE DEALER RAN DIAGNOSTICS AND DETERMINED THAT THE VEHICLE STEERING PROGRAMMING WAS TO BE UPDATED AND THAT ALL ISSUES WOULD CEASE. MONTHS LATER, FIRST OF THE YEAR, THE VEHICLE WAS STARTED AT THE OWNER'S PLACE OF EMPLOYMENT, PROCEEDED OUT OF PARKING SPACE TO THE SURPRISE OF NO POWER ASSISTED STEERING, CAUSING THE CURRENT DIRECTION OF THE FRONT WHEELS TO GUIDE THE VEHICLE INTO A PARKING GARAGE COLUMN AND DISLODGING THE FRONT RIGHT BUMPER COVER AT THE COVER/FENDER SEAM. OWNER RETURNED VEHICLE TO THE PARK GEAR, DISENGAGED THE IGNITION, ASSESSED THE DAMAGE, AND ONCE AGAIN RESTARTED THE VEHICLE TO THE ADDITIONAL SURPRISE OF WORKING POWER ASSISTED STEERING. OWNER HAS EXPERIENCED THIS ISSUE FOR A CONTINUING FOUR MONTHS, AT RANDOM INTERVALS, WITH SEEMINGLY INCREASINGLY FREQUENCY. REPAIR ESTIMATES ARE AT THE $1500. RANGE AND ONCE ALERTED TO THE SIMILAR EXPERIENCES OF SAME MODEL OWNERS, BELIEVES THIS IS A DEFECT OF THE RECALL SOLUTION FOR A DEFECT. *TR

Mileage: 127,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED SEVEN MONTHS AFTER THE REMEDY WAS PERFORMED. THE VEHICLE WAS REPAIRED A SECOND TIME BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A BEEPING NOISE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

Mileage: 144,000

WHILE DRIVING 2008 FORD ESCAPE APRIL 11, 2015 RECEIVED A MESSAGE LIGHT STATING "POWER STEERING ASSIST FAULT". NOW STEERING WHEEL SHAKES EXCEPT WHEN TURNING TO THE LEFT. STEERING WHEEL ALSO RANDOMLY MOVES WHILES DRIVING. WHEN DRIVING OVER 35MPH THERE IS CONSTANT SHAKE IN STEERING WHEEL. IN JULY 2014 THE CAR WAS NOT HAVING ANY POWER STEERING ISSUES, BUT FORD RECALL NOTICE FORD 14S05 WAS RECEIVED AND CAR WAS SERVICED BY DEALER FOR THE RECALL ON SEPT 30, 2014 TO CHANGE WHAT THE CAR DOES WHEN THE PROBLEM WITH THE POWER STEERING ASSIST OCCURS. I WILL NEED TO TAKE THIS A DEALER TO SEE IF THEY WILL FIX THE ROOT PROBLEM WITH POWER STEERING ASSIST. IN RESEARCHING THIS PROBLEM, I SEE THIS IS THE MOST COMMON PROBLEM ON THIS VEHICLE. MY COMPLAINT IS THAT FORD DID NOT FIX THE ROOT PROBLEM WITH THE POWER STEERING ASSIST FAILURE WITH THEIR REMEDY FOR RECALL 14S05, BUT THEY ONLY REPROGRAMMED THE CAR TO REPORT THE PROBLEM DIFFERENTLY. THIS IS ALSO SAME ISSUE REPORTED IN OFFICIAL NHTSA INVESTIGATION #DP15001. *TR

Mileage: 78,900

WIFE LOST POWER STEERING AND WE TOOK ESCAPE TO FORD DEALER. THERE WERE NO CODES IN THE CAR'S COMPUTER. FORD DEALER UPDATED SOFTWARE PER FORD RECALL INSTRUCTIONS. APPROXIMATELY TWO MONTHS LATER, STEERING WHEEL WAS VIBRATING EVEN WHILE STANDING STILL AND WE RECEIVED POWER STEERING WARNING FROM DASHBOARD MESSAGE CENTER. FORD DEALER SAID THE CAR COULD LOSE STEERING ENTIRELY (NOT JUST POWER STEERING) IF NOT REPAIRED. WE REPLACED STEERING COLUMN AS DESCRIBED IN RECALL. AGAIN, THERE WERE NO CODES IN THE CAR'S MEMORY. BECAUSE THERE WERE NO "CODES" IN THE CAR'S COMPUTER MEMORY, FORD REFUSED TO PAY FOR REPAIRS AS DESCRIBED IN FORD'S DIRECTION TO DEALERS FOR THE RECALL. I CALLED FORD CUSTOMER SUPPORT MULTIPLE TIMES TO COMPLAIN. THREE CALLS TO WILLIAM FORD WERE UNANSWERED. FORD MADE THE PROCESS TO OBTAIN PAYMENT FOR THE REPLACEMENT OF THE RECALLED PART VERY DIFFICULT. NHTSA SHOULD INVESTIGATE FORD'S PROCESS. HOW MANY STEERING COLUMNS WERE REPLACED?, HOW MANY WERE PAID FOR BY FORD AS PART OF THE RECALL? THEY ALL SHOULD HAVE BEEN PAID FOR BY THE RECALL! *TR

Mileage: 225,000

I WAS DRIVING FROM PA TO NY WHEN THE CAR SAID "POWER STEERING ASSIST FAULT. THE CAR DROVE FINE WHILE I WAS GETTING TO MY DESTINATION. ONCE THERE I PARKED IT. WENT OUT TO START IT AGAIN TO GO SOMEWHERE, AND THE STEERING WAS LIKE DRIVING A MAC TRUCK. I HAD TO FLAT BED IT BACK TO PENNSYLVANIA FROM NEW YORK. I GOT ON LINE TO SEE IF THERE WAS A RECALL FOR THE YEAR MAKE AND MODEL. THERE WAS, BUT NOT AT THE FACTORY MY CAR WAS ASSEMBLED, SO I WASN'T NOTIFIED ON THE RECALL. SPEAKING TO MY MECHANIC AT WENTWORTH AUTO SALES IN GUYS MILLS PA, HE SAID THAT THE FACTORIES WERE DIFFERENT, I FEEL THAT EVEN THOUGH I HAVE HIGH MILEAGE IT SHOULD NOT HAVE ANYTHING TO DO WITH THE POWER STEERING. I FOUND IT DISTURBING THAT MINE WAS NOT COVERED. THIS DOESN'T SOUND LIKE A TYPICAL THING TO HAPPEN TO YOUR CAR. THE GARAGE PUT A NEW STEERING ANGLE TORQUE SENSOR IN. PARTS AND LABOR COST $347.71. THEY DID NOT HAVE TO REMOVE MY STEERING WHEEL AND DO ANYTHING TO THE MOTOR. I HAVE MY CAR BACK, BUT IF SOMETHING ELSE HAPPENS TO IT , IT MAY COST ME UP TO $1,300.00. I CALLED THE FORD MOTOR COMPANY AND FILED A FORMAL COMPLAINT TODAY, SO THEY HAVE RECORD OF THE SITUATION. I JUST WOULD LIKE TO KNOW IF ANY OTHER CARS FROM THE PLANT MINE WAS ASSEMBLED IN HAVE ANY ISSUES. IT WAS BUILT IN CLAY COMO MICHIGAN. SOME ONE SUGGESTED, I SEND OUT THIS COMPLAINT TO YOU ALSO. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 90,000

TOTAL LOSS OF POWER STEERING, WRENCH LAMP CAME ON DASH, TOOK TO LOCAL FORD DEALER, [ RECALL ON REPROGRAMMING OF THIS SYSTEM WAS DONE WITHIN THE LAST YEAR] DEALER HAD TO REPLACE ELECTRONIC POWER STEERING ASSY[ STEERING COLUMN ASSY ] NO WARRANTY . $ 886.32 OUT OF POCKET. NOTE; SEEMS TO BE A LARGE PROBLEM ON FORDS SIDE, 2008-2010 ESCAPES , THEY ARE NOT HELPING WITH COSTS, SEEMS THAT EVERY ONE WHO HAD THE UPDATE [RECALL ] DONE , FORD MOTOR COMPANY NOW WILL NOT EVEN CONSIDER THIS ISSUE. NEED TO BE INVESTIGATED, ON LINE THERE ARE A LOT OF PEOPLE WHO ARE IN THE SAME SITUATION. *TR

Mileage: 97,001

WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:WE EXPERIENCED A PROBLEM WITH OUR FORD ESCAPE STEERING COLUMN. OUR DEALER IS ABSOLUTELY WONDERFUL. THIS IS NOT A COMPLAINT AGAINST THEM. EVEN THOUGH WE HAD A COPY OF THE RECALL, THE DEALER TOLD US THAT IT WAS NOT COVERED UNDER THE RECALL. I BELIEVE IT SHOULD BE. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:OUR DEALER REPAIRED THE VEHICLE CORRECTLY AND PROMPTLY. THIS IS NOT A COMPLAINT AGAINST THE DEALER. I BELIEVE FORD SHOULD COVER THE REPAIR UNDER THE RECALL AND REIMBURSE US FOR IT. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:REFUND OF $1159.13 FOR STEERING COLUMN RECALL. ARE YOU THE OWNER OF THE VEHICLE :YES *TR

Mileage: 81,999

THE STEERING WHEEL HAD BEEN SHAKING AND MAKING A GRINDING NOISE FOR A FEW DAYS. THIS OCCURRED BOTH WHILE IDLING, AND LATER WHILE DRIVING. LAST NIGHT AND THIS MORNING WHEN THE CAR WAS STARTED, THE MESSAGE CENTER SAID "POWER STEERING ASSIST FAILURE". I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED MY STEERING COLUMN REPLACED. I ALREADY HAD THE RECALL THAT WAS ISSUED LAST JULY (2014) COMPLETED AT ANOTHER DEALERSHIP. I WAS HOPING THAT SINCE THIS WAS CLEARLY AN ISSUE WITH THE POWER STEERING THAT WAS INCLUDED IN THE INFORMATION FROM THE RECALL THAT THIS WOULD BE ALSO BE COVERED BY THE RECALL. IT WAS NOT AND NOW COSTS $1,052.29 TO REPAIR. *TR

Mileage: 131,000

STEERING COMPLETELY FROZE...UNABLE TO STEER VEHICLE. *TR

Mileage: 154,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING AND THE STEERING WHEEL BECAME EXTREMELY TIGHT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RECALIBRATED THE PCM AND REPLACED THE ANGLE SENSOR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,054.

Mileage: 141,054

MY 2008 FORD ESCAPE HAS BEEN ACTING UP LATELY. THE POWER STEERING KEEPS ON SHAKING ON ME ALL THE TIME EVENING ON THE HIGHWAY. I ALMOST HIT SOMEONE'S CAR YESTERDAY. I HAD A RECALL REGARDING POWER STEERING ISSUE, AFTER THE RECALL WHICH WAS ABOUT SIX MONTHS AGO. I STARTED EXPERIENCING MY POWER STEERING SHAKING, I CALL FORD AND COMPLAIN ABOUT IT AND EVEN TAKE THE CAR IN FOR THEM TO CHECK THE PROBLEM, SINCE THERE WAS A RECALL REGARDING POWER STEERING, THEY WHERE NOT HELPFUL, THEY SAY IT WAS A MECHANICAL ISSUE, NOW I AM SCARED TO DRIVE THE CAR BECAUSE I HAVE A 2 YEARS OLD AND I DON'T THINK IT IS SAVE FOR ME TO DRIVE THE CAR. PLEASE I NEED HELP REGARDING THIS ISSUE. LOT OF COMPLAINS ONLINE REGARDING THE SAME ISSUE. THERE WAS NO ACCIDENT. I TRY TO SUBMIT THE FORM BUT THE INCIDENT INFORMATION IDEAS REQUIRED. *TR

Mileage: 93,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL STARTED TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

I WAS DRIVING HOME WHEN I SUDDENLY LOST POWER STEERING IN MY 08 FORD ESCAPE. I DID GET A RECALL NOTICE IN THE MAIL FROM FOMOCO IN AUGUST FOR THE PROBLEM. I TOOK THE VEHICLE TO THE FORD DEALERSHIP IN AUGUST 2014 TO HAVE THE RECALL ON THE POWER STEERING TAKEN CARE OF. I NOW NEED TO CHANGE THE WHOLE STEERING COLUMN DUE TO FAILURE OF THE ELECTRICAL COMPONENTS THAT WERE SUPPOSED TO BE CORRECTED BY THE RECALL. FORD MOTOR COMPANY IS NOW TELLING ME A AM RESPONSIBLE FOR ALL COSTS AND THEY DID THEIR PART. I FEEL THAT IF THEY DID THEIR PART CORRECTLY, I WOULD NOT BE IN THIS PREDICAMENT. APPARENTLY THEIR RECALL WAS NOT WORTH THE TIME IT TOOK ME TO TAKE IT TO THE FORD GARAGE. I AM ALSO READING ON NUMEROUS FORUMS THAT THIS IS BECOMING A COMMON PROBLEM WITH FORD ESCAPES THAT HAVE HAD THIS RECALL DONE.

Mileage: 77,424

I WAS DRIVING HOME TURNING INTO MY SUBDIVISION AND MY POWER STEERING WENT OUT AND I HAD TO USE ALL OF MY MIGHT TO MAKE THE TURN. I PREVIOUSLY HAD THE POWER STEERING RECALL PERFORMED 4 MONTHS PRIOR. I CALLED UP THE FORD DEALERSHIP AND THEY SAID IT IS NOT COVERED BY FORD, ONLY THE SOFTWARE UPDATE THEY DID ON THE RECALL. THIS IS AWFUL OF FORD MOTOR COMPANY ESPECIALLY AFTER WHAT HAS HAPPENED WITH GENERAL MOTORS. IF I WAS ON THE HIGHWAY, IT COULD HAVE BEEN FATAL. *JS

Mileage: 96,000

MY STEERING WHEEL HAS A SHAKE WHILE IDLING OR WHILE DRIVING AT A LOW RATE OF SPEED. THIS SHAKE BEGAN JUST DAYS AFTER TAKING IT IN FOR THE POWER STEERING RECALL ISSUE. WHICH THEY SUPPOSEDLY FIXED THE STEERING SHAKES ENOUGH THAT IT MOVES MY ARMS WHILE DRIVING. *TR

Mileage: 145,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 130,000. UPDATED 4/29/15*CN

Mileage: 130,000

THIS IS A LETTER RELATED TO SAFETY AND QUALITY. I AM A 55 YEAR OLD CHEMICAL ENGINEER AND AM A LONGSTANDING CUSTOMER OF FORD CARS. I PRESENTLY OWN A 2008 FORD ESCAPE AND A 2014 FORD FIESTA. BOTH VEHICLES WERE PURCHASED NEW FROM DEALERSHIPS IN ILLINOIS. LAST WEEK I WAS DRIVING THE FORD ESCAPE ON INTERSTATE 69 IN INDIANA, WHEN THE LOWER STEERING COLUMN UNIVERSAL JOINT FAILED. THE "KNUCKLE" COMPLETELY DISENGAGED, RESULTING IN COMPLETE LOSS OF STEERING. I WAS LUCKY TO BE ABLE TO BRAKE AND STOP WITHOUT INCIDENT, ALBEIT COMING TO REST AT A 45 DEGREE ANGLE ON THE SHOULDER. I FEEL I AM LUCKY TO BE ALIVE. I HAD THE VEHICLE REPAIRED AT A FT. WAYNE, IN FORD DEALERSHIP. I HAVE THE PART IF YOU ARE INTERESTED IN SEEING PHOTOS OR WOULD BE HAPPY TO ELABORATE FURTHER ON THE CIRCUMSTANCES. I WOULD HATE TO THINK THAT THIS COULD OCCUR TO ANOTHER VEHICLE WITH RESULTS FAR MORE CATASTROPHIC. FEEL FREE TO CONTACT ME. *TR

Mileage: 130,000

THERE IS NO STEERING ASSIST IN THE 2008 FORD ESCAPE. THE WHEEL IS VERY HARD TO TURN EVEN WHILE THE VEHICLE IS IN MOTION. THERE WAS A RECALL PERFORMED IN NOVEMBER (NHTSA CAMPAIGN NUMBER: 14V284000) ON THE VEHICLE IN WHICH FORD UPDATED THE SOFTWARE ON THE POWER STEERING CONTROL MODULE, BUT LESS THAN 2 MONTHS LATER THE VEHICLE IS VERY UNSAFE AND NEARLY INOPERABLE. I DID OPEN A CASE # WITH FORD DIRECTLY. THE CASE # IS [XXX] AND THEY ARE UNWILLING TO ASSIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 200,000

TL* THE CONTACT OWNED A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL INDEPENDENTLY VEERED TO THE RIGHT CAUSING THE CONTACT TO CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO HER LEGS, BACK, NECK AND FACE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. 4/15/15*CN UPDATED 9/21/2017*CN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V284000 (STEERING); HOWEVER, THE DEALER DIAGNOSED THAT THERE WAS NOTHING WAS WRONG WITH THE VEHICLE AND STATED THAT THE RECALL WAS CLOSED. THE CONTACT STATED THAT AFTER THE RECALL WAS CLOSED, THE VEHICLE HAD TO BE JUMPSTARTED AND THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WOULD FAIL AFTER THREE DAYS AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

TL* THE CONTACT OWNED A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO AN EMBANKMENT, AND COLLIDED WITH A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED TIBIA AND A BLOOD TRAUMA TO THE FACE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 4/13/15*CN UPDATED 11/12/2015*JS

Mileage: 50,000

WE TOOK OUR ESCAPE IN ON 12/10/14 FOR A RECALL FOR A POSSIBLE POWER STEERING FAILURE. THERE WAS NO ISSUES BEFORE THE "FIX" WAS DONE, AFTER THE DEALERSHIP DID THE FIX THE STEERING WHEEL WOULD MOVE ON ITS OWN AND VIBRATE WHEN SITTING AT A STOP. TOOK IT IN FOR A BATTERY AND THE STEERING WHEEL ISSUE INTO THE DEALERSHIP INFORMING THEM WHATEVER THEY "FIXED" NEED TO BE REDONE OR REVERSED HAD NO PROBLEM BEFORE THEY DID RECALL REPROGRAM. THE DEALERSHIP INFORMED ME THAT THEY DID WHAT WAS SUPPOSE TO BE FOR RECALL MUST BE ANOTHER ISSUE. TOOK IT HOME AND A WEEK LATER POWER STEERING WENT OUT ON MY HUSBAND WHEN HE WAS DRIVING TO WORK. *TR

Mileage: 120,000

VEHICLE WAS BROUGHT IN FOR WARRANTY REPAIR AT VILLAGE FORD, DEARBORN (313-565-3900). INVOICE READS ELECTRIC POWER STEERING, CAUSE 14S05; CHECK FOR DTCS AND REPROGRAM THE PSCM AND THE IC MODULE; 997595 WORK WAS STARTED/FINISHED ON 2 DEC 2014. A COUPLE DAYS LATER, AFTER THE WARRANTY REPAIR, STEERING WHEEL BEGAN TO VIBRATE AND UNLESS WHEEL IS HELD TIGHTLY AT ALL TIMES THE VEHICLE VEERS TO THE RIGHT. THE PROBLEM HAS CONTINUED AND SEEMS TO BE GETTING WORSE WITH STEERING WHEEL PROBLEMS SEEMINGLY DUE TO THE WARRANTY REPAIR. UPDATED 4/12/2016*JS

Mileage: 103,440

2008 FORD ESCAPE HAD THE RECALL DONE FOR THE POWER STEERING IN SEPTEMBER THEN IN NOVEMBER I HAD EVERYTHING CHECKED BECAUSE MY GAS PEDAL GOT STUCK. THEN I GOT THE READOUT THEY GAVE ME A LIST OF ALL OF THE PROBLEMS THAT WERE WRONG WITH MY VEHICLE WHICH NOTHING APPEARED WHEN THEY DID THE RECALL THE TORQUE SENSOR WAS ONE OF THEM SOMETHING THAT THEY SHOULD HAVE REPLACED BUT TOLD ME SINCE IT DIDN'T READ AT THE TIME THE SOFTWARE WAS THE ONLY THING THAT THEY COULD DO AND I HAD TO PAY FOR IT NOW.NOW IN FEBRUARY THE POWER STEERING WENT BACK IN TO MANUAL THEY WILL NOT FIX IT AT THE DEALERSHIP THEY TELL ME TO CALL FORD. FORD TELLS ME THAT THERE'S NOTHING THAT THEY CAN DO THAT THERE'S AN INDEPENDENT COMPANY THAT HANDLES RECALLS THE DEALERSHIP TELLS ME TO CALL FORD SO FROM SEPTEMBER TILL NOW I PUT ABOUT 5000 MILES ON THE VEHICLE I DON'T THINK I SHOULD HAVE TO PAY FOR THIS THE ONLY THING I CAN THINK OF IS TO TAKE THEM TO COURT ALONG WITH FORD MOTOR COMPANY I DON'T UNDERSTAND HOW THEY CAN FIND SO MANY THINGS WRONG WITH MY VEHICLE NOW WHEN THEY HAD TO DO A DIAGNOSTIC CHECK AND CHECK THE ENTIRE VEHICLE AND DID NOT FIND ANYTHING WRONG AT THAT TIME.ALL THEY DID WAS SOFTWARE UPDATE I DROPPED IT OFF AND HAD IT BACK IN ONE HOUR AND TWO MONTHS LATER THEY WANT ME TO PAY FOR ALL THESE THINGS WRONG WITH MY VEHICLE WHEN I DEFINITELY SUSPECT THAT EVERYTHING WAS WRONG WITH IT AT THE TIME THEY JUST DON'T WANT TO PAY FOR ANYTHING AND I DEFINITELY FEEL LIKE THE GOVERNMENT SHOULD GO AFTER THEM. *TR

POWER STEERING FAILED - HAD RECALL IN AUGUST PERFORMED BY FORD TO PREVENT THIS BUT STEERING WHEN OUT ANYWAY. TOOK TO FORD DEALER WHO HAD TO REPLACE STEERING COLUMN ANY SAID I HAD TO PAY WHICH THEY SAID IT WASN'T COVERED UNDER SAFETY RECALL (14S05). FORTUNATELY SHE WASN'T DRIVING DOWN HIGHWAY WHEN IT WENT OUT! *TR

Mileage: 86,625

THE POWER STEERING QUIT WORKING. I HAVE SINCE DISCOVERED THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. FORD MOTOR COMPANY REFUSES TO HONOR THEIR RECALL #14S05. *TR

Mileage: 106,500

I SUBMITTED A COMPLAINT ON FEBRUARY 2, 2015 IN REFERENCE TO THE STEERING COLUMN LOCKING UP WHILE DRIVING MY CAR TO WORK. THE CAR WAS TOWED TO THE REPAIR SHOP AND THE SERVICE TECHNICIAN INFORMED ME THAT THE CODES WERE CLEARED AND THE CAR WAS TESTED AND WAS DRIVABLE. HE ALSO TOLD ME THAT I WOULD HAVE TO REPLACE THE STEERING COLUMN AT THE COST OF $2,600. IT WAS MY UNDERSTANDING THAT AFTER THE RECALL REPAIR WAS MADE BACK IN AUGUST 2014, THAT THERE SHOULD BE NO OTHER ISSUES PERTAINING TO THE ELECTRONIC STEERING ASSIST OR TORQUE SENSOR MODULE. AFTER DOING SOME RESEARCH AND READING A LETTER DATED JULY 1, 2014 PERTAINING TO SAFETY RECALL 14S05 FROM THE OFFICE OF [XXX], DIRECTOR OF SERVICE ENGINEERING OPERATIONS, THIS LETTER INSTRUCTED DEALERSHIPS TO "REPROGRAM THE POWER STEERING CONTROL MODULE IF NO CODE WAS PRESENT, REPLACE THE TORQUE SENSOR IF CODE B2278 WAS PRESENT OR REPLACE THE STEERING COLUMN ASSEMBLY IF CODE B1342 OR B2277 IS PRESENT". WHAT THE REPROGRAMMING OF THE POWER STEERING CONTROL MODULE ACTUALLY DID WAS TO PROGRAM THE STEERING COLUMN SENSOR TO ILLUMINATE THE WRENCH ICON ON THE DASHBOARD TO LET THE DRIVER KNOW THAT THE POWER STEERING ASSIST WAS ABOUT TO BE DISABLED ON THE VEHICLE. THIS IS STILL A SAFETY ISSUE! THIS IS NOT A FIX! WHEN THE VAST MAJORITY OF DRIVERS TAKE THEIR VEHICLE TO THE DEALERSHIP TO BE REPAIRED, THAT IS WHAT THEY EXPECT. THE SICK PART OF THIS REPROGRAMMING THE MODULE IS THAT ONCE THIS NOTIFICATION IS MADE, THE CAR IS INOPERABLE AND FORD WANTS YOU TO BRING THE TRUCK BACK TO THE DEALERSHIP TO HAVE THAT SAME STEERING ISSUE REPAIRED AT YOUR COST FOR $2,600. IT IS STILL A SAFETY ISSUE THAT FORD SHOULD HAVE FIXED, NOT REPROGRAMMED YOUR CAR TO NOTIFY YOU THAT YOUR POWER STEERING IS ABOUT TO DISABLE. A RECALL SHOULD BE ISSUED TO REPLACE THE STEERING COLUMNS ON ALL 2008 FORD ESCAPES THAT EXPERIENCE THIS ISSUE. THAT WAS A QUICK FIX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 138,000

RECALL 14S05 WAS PERFORMED BUT FAULTY SENSOR SHOWED UP 4 MONTHS AFTERWARDS AND NOW FORD REFUSES TO FIX THE PROBLEM AS THEY CLAIM THE RECALL ADDRESSED THE PROBLEM. *TR

Mileage: 122,000

WHILE DRIVING MY VEHICLE INTO THE PARKING GARAGE AT WORK, THE POWER STEERING WENT OUT. MY STEERING WHEEL LOCKED MAKING IT DIFFICULT TO PULL INTO A PARKING SPACE. I HAD THE VEHICLE TOWED TO MY FORD DEALERSHIP TO FIND OUT WHY THE STEERING WHEEL HAD LOCKED UP SINCE I DID HAVE THE RECALL REPAIR DONE ON THE TRUCK IN AUGUST OF 2014. THE SERVICE REP TOLD ME THAT THE TORQUE SENSOR WAS BAD AND THAT THEY CLEARED THE CODES, TEST DROVE IT AND TOLD ME THAT IT WAS READY TO BE PICKED UP. THE SERVICE REP TOLD ME THAT I WOULD HAVE TO GET MY STEERING COLUMN REPLACED TO THE TUNE OF $2,600. I DROVE THE CAR TO WORK THAT MORNING AND THE WRENCH LIT UP ON THE DASHBOARD AND THE STEERING WHEEL LOCKED ONCE AGAIN. I FIND IT HARD TO BELIEVE THAT I AM GOING TO HAVE TO COME OUT OF MY POCKET TO PAY FOR A REPAIR FOR SOMETHING I BELIEVE SHOULD HAVE BEEN COVERED BY THE INITIAL RECALL ESPECIALLY SINCE IT WAS LESS THAN 6 MONTHS SINCE I HAD THE RECALL DONE. THIS VEHICLE IS ONLY 7 YEARS OLD AND IT IS RIDICULOUS TO BELIEVE THAT I SHOULD HAVE TO PAY FOR A MALFUNCTION DUE TO NO FAULT OF MY OWN. SO, AS FOR NOW, THE CAR IS GOING TO SIT IN A GARAGE INOPERABLE. FORD HAS GOT TO DO BETTER. *TR

Mileage: 138,000

TOOK MY FORD ESCAPE TO DEALER FOR THE STEERING TORQUE SENSOR, RECALL BY FORD #14S05 IN AUGUST 2014. THE DEALER DID NOT GET ANY "BAD" CODES, SO THEY DID A SOFTWARE UPDATE. ON JANUARY 26, I COULD NOT STEER MY CAR. FORTUNATELY, I WAS AT A STOP AND NOT DRIVING ON THE FREEWAY. I HAD TO HAVE IT TOWED TO THE LOCAL DEALERSHIP. THEY SAID THE STEERING TORQUE SENSOR FAILED AND I HAD TO REPLACE THE ENTIRE STEERING ASSEMBLY WHICH IS GOING TO COST ME $1200. FORD WILL NOT COVER THE REPAIR BECAUSE THEY SAID THE "SOFTWARE UPDATE" WAS DONE. I HAVE SEEN SEVERAL OTHER RECORDS OF THE SAME ISSUE NOT BEING COVERED BY FORD. *TR

Mileage: 105,956

I WENT TO MY FORD GARAGE AT ABOUT 100,000 MILES COMPLAINING THAT THE POWER ASSIST STEERING STOPS WORKING SPORADICALLY. WITH NO WARNING THE CAR STEERS MANUALLY, WITH NO LIGHTS THAT GO ON. AFTER STARTING THE CAR SOMETIMES IT WOULD DRIVE FINE AND SOMETIMES IT WOULD REVERT TO MANUAL STEERING. TOOK IT TO THE GARAGE KNOWING SOMETHING WAS WRONG AND THEY TESTED IT AND TOLD ME THERE WAS NOTHING WRONG WITH IT. AGAIN IT HAPPENED AT ABOUT 115,000 MILES AND WHEN THEY TESTED IT THEY SAID NOTHING WAS WRONG WITH IT. I TOLD THEM THERE IS SOMETHING WRONG WITH IT, WHETHER THE CODE IS SHOWING UP OR NOT. ABOUT 2 MONTHS AND 123,000 MILES THE VEHICLE WAS RECALLED FOR POWER STEERING ASSIST FAIL, WHICH I KNEW WAS THE PROBLEM WITH THE CAR FROM THE BEGINNING. AT THAT TIME, THEY SAID AGAIN, THEY PERFORMED THE RECALL AND NOTHING NEEDS TO BE FIXED. NOW AT 128,000 MILES THE POWER ASSIST FAIL LIGHT COMES ON AND STAYS ON AND I ONLY HAVE MANUAL STEERING. I TOOK IT TO THE GARAGE FOR WHICH I THOUGHT WOULD BE COVERED REPAIRS AND THEY STATED THAT FORD WILL NOT COVER THE STEERING COLUMN REPLACE, WHICH IS NEEDED, BECAUSE THE RECALL SENSOR WAS REPLACED THE LAST TIME I WAS IN. TO ME THAT IS NOT FIXING THE PROBLEM AT ALL, IT IS SIMPLY NOW ABLE TO TELL ME THERE IS SOMETHING WRONG WITH THE VEHICLE, WHICH I KNEW ABOUT OVER 28,000 MILES AGO. THE GARAGE SAYS IT IS TOTALLY UP TO FORD TO DECIDE IF THEY WILL PAY FOR THE RECALL AND THEY SAY THAT THEY ARE NOT RESPONSIBLE. THIS IS NOT HOW A RECALL SHOULD BE REPAIRED. THEY ARE NOT COVERING WHAT IS ACTUALLY WRONG WITH THE VEHICLE, JUST THE SENSOR THAT TELLS YOU SOMETHING IS WRONG. ACCORDING TO MY PAPERWORK WHEN I RECEIVED THE RECALL, IF REPEATED PROBLEMS THE STEERING COLUMN SHOULD BE A COVERED RECALL BY FORD. *TR

Mileage: 128,000

I WAS DRIVING TO WORK AND THE STEERING COLUMN STARTED TO VIBRATE AND THEN THE POWER STEERING WENT COMPLETELY OUT. MY VEHICLE WAS DOING THE SAME THING LAST SUMMER AND I RECEIVED A MAILED POSTCARD WITH A POWER STEERING RECALL. I TOOK IT TO MY LOCAL DEALER AND THEY RESET A SENSOR. IT HAD BEEN WORKING FINE UNTIL TWO WEEKS AGO. THE POWER STEERING HAS GONE OUT SEVERAL MORE TIMES FOR SHORT PERIODS. I CALLED FORD REGARDING THE ISSUE AND THEY TOLD ME THEY COULD DO NOTHING FOR ME THIS TIME & THAT THE REPAIRS WOULD BE AT MY EXPENSE. I FEEL AS IF THE POWER STEERING GOING OUT IS A SAFETY ISSUE AND BECAUSE OF THE RECALL FROM LAST SUMMER, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. UPDATED 09/23/15.*JB

Mileage: 112,000

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE PROBLEM HAS RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

2008 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL WOULD START TO SHAKE AND THE STEERING WAS SLIGHTLY DRIFTING TO THE RIGHT. MADE AN APPOINTMENT WITH THE FORD CHAPMAN DEALERSHIP IN WARMINSTER, PA WHO WOULDN'T 'SEE' THE CAR AND SCHEDULE AN APPOINTMENT FOR 2 WEEKS AWAY. DRIVING INTO WORK THURSDAY MORNING, 22-JAN-2015, THE "POWER STEERING ASSISTANT FAILURE" LIGHT CAME ON. AFTER WORK, WHEN I WENT TO LEAVE, MY CAR WHEEL WOULDN'T TURN AT ALL SO I CALLED THE DEALERSHIP. STEERING WHEEL WAS NOW IN 'MANUAL' MODE. DEALERSHIP SAID TO DRIVE IT TO THE SHOP. DEALERSHIP SAID THE STEERING SENSOR HAS FAILED AGAIN, THE COLUMN NEEDS TO BE FULLY REPLACED, BUT ISN'T COVERING IT, WHICH COSTS ~$1,500 PLUS A RENTAL CAR. FORD ESCAPE HAD AN INITIAL STEERING SENSOR FAIL IN 2014. *TR

Mileage: 145,000

MY CAR WAS SERVICED AT CENTURY FORD MT. AIRY ON 11/14/2014 AT 110,472 MILES FOR FORD RECALL 14S05. TICKET SHOWED RECALL WORK WAS "COMPLETED". ON 1/24/15 AT 110,898 MILES, THE POWER STEERING FAILED AND ALMOST CAUSED ME TO CRASH. LUCKILY, I WAS ABLE TO FORCE THE STEERING WHEEL TO AVOID THE ACCIDENT. OBVIOUSLY, THE WORK BEING CONDUCTED BY FORD TO CORRECT THIS STEERING FAILURE ISSUE UNDER RECALL 14S05 IS NOT WORKING. THE NHTSA NEEDS TO INVESTIGATE WHAT TYPE OF WORK FORD HAS DONE ON MY CAR AND OTHERS THAT IS NOT CORRECTING THE PROBLEM. FORD MAY JUST BE COMPLETING A "SOFTWARE UPDATE" TO UPDATE THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE (PSCM) AND THE INSTRUMENT CLUSTER MODULE SYSTEM THAT IS NOT CORRECTING THE PROBLEM AND THE ENTIRE STEERING SYSTEM MY NEED TO BE REPLACED TO AVOID SUCH SYSTEM FAILURES IN THE FUTURE. UPDATED 04/13/15. *JB .....UPDATED 10/15/15 *BF UPDATED 9/19/2017*CN

Mileage: 110,898

AFTER THE RECALL ON THE POWER STEERING FOR THE 2008 FORD ESCAPE WE HAVE HAD NUMEROUS ISSUES. MOSES FORD OF ST. ALBANS, WV SAID THE COMPUTER MUST RE-SET. AT 7:30 A.M. ON 1/23/15 THE POWER STEERING WENT OUT. FORD MOTOR COMPANY STATES WE MUST PAY FOR ALL REPAIRS EVEN THOUGH A PROBLEM HAS EXISTED. WAS TOLD THAT SOME CARS HAD TO HAVE COMPLETE SYSTEM REPLACED BECAUSE OF PROBLEMS. THIS COMMENT WAS MADE WHEN I CONTACTED FORD MOTOR COMPANY. THE COMPUTER WAS JUST RE-PROGRAMMED ON MINE. *TR

Mileage: 77,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,493.

Mileage: 105,493

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT STEERING COLUMN ELECTRIC MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. ......UPDATED 03/31/15 *BF

Mileage: 146,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING) WAS RECEIVED IN AUGUST OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER, WHO UPDATED THE POWER STEERING SOFTWARE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NO LONGER COVERED UNDER THE RECALL DUE TO THE FAILURE CODES NOT BEING PREVIOUSLY PRESENT WHEN PERFORMING THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN AND THE THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN SERVICED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 4/13/15*CN THE CONSUMER STATED UPON PUTTING THE VEHICLE IN REVERSE, HE DISCOVERED THERE WAS NO POWER STEERING. A DIAGNOSIS REVEALED THE TORQUE SENSOR NEEDED TO BE REPLACED. UPDATED 06/04/15*JB

Mileage: 81,000

DESPITE PERFORMING FORD'S SAFETY RECALL 14S05, MY VEHICLE'S POWER STEERING CONTINUES TO FAIL, CEASING TO OPERATE FOR HOURS OR DAYS, ALONG WITH LOSS OF TRACTION CONTROL. THE UNPREDICTABLE FAILURES SEEM TO BE ASSOCIATED WITH TORQUE SENSOR (WHEEL ANGLE) FAULTS AT LOW OUTDOOR TEMPERATURES (<10F). THE LAST FAILURE OCCURRED WITH A GUEST AT THE WHEEL (IN THE DRIVEWAY, THANK GOODNESS) RESULTING IN HER BACKING INTO A SNOW BANK AND DAMAGING THE TAIL PIPE. DESPITE THE CLEAR DOCUMENTATION OF THIS PROBLEM IN NHTSA RECALL 14V-284, AFTER TWO FULL DAYS AT THE DEALER, THE SERVICE MANAGER INDICATES FORD WILL NOT AUTHORIZE ANY ACTION UNTIL THEY CAN REPLICATE THE FAILURE IN REAL TIME. DOES THAT MEAN THEY NEED TO KEEP THE CAR UNTIL THE NEXT COLD FRONT? OR SHOULD I CONTACT SOMEONE FROM FORD TO COME IMMEDIATELY TO WHEREVER I AM WHEN THE STEERING NEXT FAILS? WILL THAT BE FROM A DITCH ON THE SIDE OF AN ICY ROAD WHEN STEERING SUDDENLY ACTIVATES OR DEACTIVATES WITHOUT WARNING? GIVEN THE VERY WELL DOCUMENTED PROBLEMS WITH THE FORD ESCAPE ELECTRONIC POWER STEERING SYSTEM, I WOULD EXPECT FORD TO AUTHORIZE AT LEAST THE NEXT STEP IN REPAIRING THIS PROBLEM IMMEDIATELY. I WOULD ALSO EXPECT A VERY REASONABLY PRICED REPAIR OF THE DAMAGED TAIL PIPE CONNECTION. UNFORTUNATELY, ACCORDING TO [XXX], A SECOND TIER FORD CUSTOMER RELATIONS MANAGER, "THERE IS ABSOLUTELY NOTHING FORD CAN DO TO CORRECT THIS PROBLEM UNLESS IS OCCURS WHILE AT THE DEALER." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 86,000

MY 2008 FORD ESCAPE STARTED HAVING POWER STEERING FAILURES IN 6/11/2014 SAID THEY WOULDN'T HAVE THE PROGRAM TO FIX IT UNTIL JULY. 2014. SO IN NOVEMBER 2014 I TOOK IT IN TO HAVE THE RECALL FIXED.. THEY SAID IT WAS A REPROGRAM FIX. AND AFTER 2 WEEKS IT WAS DOING THE SAME THING AGAIN SO I HAVE IT TOWED ON A FLAT BED AND THEY SAY ANOTHER REPROGRAM FIX.. THIS IS THE 3RD TIME IT'S BEEN TO THE DEALER FOR THE SAME PROBLEM. SO JUST YESTERDAY JANUARY 14,2015 IT STARTED DOING THE SAME THING AGAIN!! OBVIOUSLY THEY NEVER FIXED THE RECALL IN THE FIRST PLACE.!!! THEY TELL ME IT'S THE STEERING COLUMN THAT HAS TO BE REPLACED AND IT'S NOT COVERED!!! OMG THE FIRST LETTER STATED EITHER THEY WOULD DO THE REPROGRAM FIX,THE STEERING COLUMN OR THE TORQUE SENSOR.AND IT WOULD BE COVERED PARTS AND LABOR. SO HERE I SIT WITH A PIECE OF JUNK THAT THE RECALL NEVER FIXED IN THE FIRST PLACE. I WILL NEVER BUY A FORD AGAIN!! I CALLED FORD MOTOR COMPANY AND THEY TOLD PRETTY MUCH THAT I WAS OUT OF LUCK AND I COULD FILE LEGAL PAPERS!! IF I HAD THE MONEY TO FIGHT FORD MOTOR COMPANY I WOULD HAVE ALREADY JUNKED THE PIECE OF CRAP AND BOUGHT A NEW CHEVY.. *TR

Mileage: 106,883

APPROXIMATELY IN MARCH OF 2014, WE HAD AN ISSUE WITH THE ABS LIGHT COMING ON AND TRACTION CONTROL COMING ON FOR NO REASON AT ALL. THIS MADE DRIVING/STEERING EXTREMELY DIFFICULT. WE TOOK IT TO THE SHOP WHERE THE TONE RING AND SPEED SENSOR WERE REPLACED. IN DECEMBER 2014, WE HAD SIMILAR ISSUES AND WE TOOK IT TO THE FORD DEALERSHIP. WE WERE TOLD IT WAS A SPEED SENSOR ISSUE AGAIN. THE WORK WAS DONE AT THE INDEPENDENT SHOP THOUGH SINCE THEY DID THE ORIGINAL WORK. YET AGAIN, IN JANUARY 2015 WE WERE EXPERIENCING THE SAME ISSUES AGAIN AND HAD THE CAR TOWED TO THE SHOP. THE LEFT FRONT SPEED SENSOR WAS DIAGNOSED AS THE PROBLEM. THERE IS OBVIOUSLY SOME SORT OF FAILURE THAT IS OCCURRING TO TRIGGER THIS ISSUE. IF YOU DO A GOOGLE SEARCH, THERE ARE SEVERAL COMPLAINTS SIMILAR TO MINE. I BELIEVE THIS SHOULD BE INVESTIGATED FOR A POSSIBLE RECALL. THIS IS CRATING A SAFETY ISSUE THAT CAN LEAD TO ACCIDENTS. *TR

Mileage: 70,000

ON SEVERAL OCCASIONS MY STEERING WHEEL WOULD SHAKE AND SHUT OFF. THIS PROBLEM STARTED RIGHT OVER MY 40,000 MILE MARK. STRANGELY THIS PROBLEM WOULD HAPPEN FOR FOUR MONTHS OUT OF THE YEAR, THEN WOULD COME BACK ON. I REPORTED IT SEVERAL TIMES TO THE DEALER WHEN I TOOK IT IN FOR MY LIFETIME OIL CHANGE. IN JULY 2014 I RECEIVED A LETTER STATING THAT FORD MOTOR COMPANY HAS ISSUED A RECALL TO FIX THE PROBLEM WITH THE STEERING. IN THE SAME PARAGRAPH IT SAID REPLACEMENT OF TORQUE SENSOR OR STEERING COLUMN REPLACEMENT MAY BE NEEDED. I TOOK THE CAR IN AUG. AND A REBOOT WAS DONE TO THE COMPUTER SO THE ERROR FOR THE STEERING FAULT WOULD ALARM. I THOUGHT THIS PROBLEM WAS FIXED. WELL I WAS DRIVING LAST WEEK, AND MY STEERING ALARM WENT OFF THEN MY STEERING SHUT OFF. I CALLED THE DEALER AND TRIED TO GET THE CAR BACK IN TO FIX THE STEERING PROBLEM, I WAS TOLD THAT FORD DECIDED TO NOT PAY FOR THE REPLACEMENT OF THE ENTIRE STEERING COLUMN THAT WE WERE GOING TO HAVE TO PAY FOR IT OURSELVES. I CALLED THE FORD HELP LINE, AND THEY CREATED A CASE# AND I SPOKE WITH A COUPLE OF DIFFERENT PEOPLE, THEY THEN TOLD ME THAT UNLESS THE STEERING WAS OUT AT THE EXACT TIME OF THE RECALL THAT THE DON'T HAVE TO FIX IT. I CONTINUED TO ARGUE MY LETTER STATING THAT IT SAID, THAT EITHER ITEM COLUMN OR SENSOR WERE COVERED AND GOING TO BE REPLACED. NOWHERE DOES IT SAY ONLY THE FIRST TIME YOU TAKE IT IN FOR THE RECALL, EITHER OR WOULD BE REPLACED. THE WOMAN THEN KEPT REITERATING THAT FORD DOESN'T HAVE THE FINANCIAL RECOURSES TO FIX THE PROBLEM. WOW APPARENTLY EVERYONE ELSE HAS $2000 LAYING AROUND TO FIX IT TOO. I AM SO DISAPPOINTED IN THIS SLIMY BUSINESS PRACTICE BY THIS COMPANY. I EXPECTED MORE FROM SUCH A REPUTABLE COMPANY. I WILL NEVER BUY ANOTHER VEHICLE FROM FORD AGAIN! THEY ARE NOT GUARANTEEING THEIR RECALL! *TR

Mileage: 63,000

AFTER THEY DID THE RECALL ON THE 2008 FORD ESCAPE WENT AND GOT IT FIX THEN IN JANUARY 7 2015 THE POWER STEERING JUST COMPLETELY WENT OUT WHILE IN MID TURN ON A HIGHWAY. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST LIGHT ILLUMINATED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

FORD ISSUED A RECALL IN JULY 2014 FOR STEERING TORQUE SENSOR ISSUES. REMEDIES INCLUDED REPROGRAMMING THE PCSM OR REPAIRING/REPLACING THE ENTIRE STEERING COLUMN. I TOOK MY VEHICLE IN TO GET REPAIRS UNDER THE RECALL IN NOVEMBER 2014. APPARENTLY, THE DEALERSHIP ONLY FOUND IT NECESSARY TO REPROGRAM THE PCSM. IN THE IMMEDIATE WEEKS FOLLOWING, I STARTED TO HAVE STEERING PROBLEMS AND WAS GETTING FAULT CODES FOR POWER STEERING SENSOR FAILURE. I THUS TOOK MY VEHICLE IN AGAIN TO GET IT CHECKED OUT. THE TORQUE SENSOR NEEDED TO BE REPLACED, WHICH INCIDENTALLY REQUIRED THAT THE ENTIRE STEERING COLUMN BE REPLACED.. THIS IS THE EXACT ISSUE FORD ISSUED A RECALL FOR, AND AGREED TO FIX, BUT HAS REFUSED TO REPAIR BECAUSE THEY SAID THE "REPAIR" WAS PERFORMED WHEN THEY REPROGRAMMED THE PCSM. THIS WAS NOT A REPAIR. (INCIDENTALLY, IT MAY HAVE BEEN WHAT ACCELERATED OR CAUSED THE ULTIMATE TORQUE SENSOR FAILURE.) A QUICK ONLINE SEARCH REVEALS I AM NOT ALONE IN THIS PROBLEM. THIS FORUM HAS NUMEROUS 2008 FORD ESCAPE OWNERS DESCRIBING EXACTLY WHAT HAPPENED TO ME: HTTP://WWW.ESCAPE-CITY.COM/VIEWTOPIC.PHP?F=24&T=25610 . PLEASE REQUEST THAT FORD ACTUALLY REPAIR THE STEERING COLUMN ISSUES IN ITS VEHICLES, INSTEAD OF USING THE GUISE OF REPROGRAMMING IN AN ATTEMPT TO LIMIT ITS LIABILITY.

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. ALSO, THE AIR BAG AND TRACTION CONTROL LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

Mileage: 139,000

WE PURCHASED THE 2008 FORD ESCAPE XLS IN MAY 2014. SOON AFTERWARDS THE POWER STEERING WOULD RANDOMLY CEASE FUNCTIONING MAKING IT DIFFICULT TO STEER. THERE WERE MULTIPLE FAILURES BETWEEN MAY 2014 TO DECEMBER 2014. THIS PROMPTED ME TO DO SOME RESEARCH INTO THE ISSUE. I DISCOVERED THAT THERE WAS A FACTORY RECALL (14S05) THAT DEALT WITH THE FAULTY SOFTWARE/HARDWARE. ON FRIDAY 12/05/2014, IN THE AM, BROUGHT 2008 FORD ESCAPE XLS, TO THE KEN GARFF FORD IN AMERICAN FORK FOR THEM TO PERFORM THE NECESSARY ACTION TO RESOLVE FORD ESCAPE RECALL 14S05. I DROPPED OFF THE VEHICLE AND ASSUMING THE FORD SERVICE DEPARTMENT WOULD TAKE ALL THE NECESSARY ACTIONS TO FULLY COMPLETE THE WORK CALLED FOR IN THE RECALL. MY WIFE PICKED UP THE VEHICLE THAT EVENING AND WE ASSUMED THAT ALL STEPS IN THE RECALL WERE COMPLETED. ON THURSDAY 12/11/2014, IN THE AM, THE ELECTRIC POWER STEERING WENT OUT ON THE VEHICLE TWICE WHILE DRIVING THE VEHICLE. WE RETURNED TO THE DEALERSHIP ON THAT DATE (12/11/2014). THEY WERE NOT ABLE TO LOOK AT THE VEHICLE UNTIL THE FOLLOWING DAY, FRIDAY 12/12/2014. ON THAT DATE, WE WERE TOLD THAT THE STEERING COLUMN PARTS WERE NOT REPLACED AND THAT ALL THE DID WAS PERFORM A SOFTWARE UPDATE. I ASKED THEM WHY THEY HAD NOT REPLACED PART THAT WAS CALLED FOR IN THE RECALL. THEY TOLD ME THAT WHEN THEY CHECKED THAT THERE WERE NO ERROR CODES RECORDED. I TOLD THEM THAT WAS NOT POSSIBLE BECAUSE IT HAD JUST FAILED THE PREVIOUS WEEK. THEY TOLD ME THAT THEY WOULD NOT REPLACE THE STEERING COLUMN PER THE RECALL AS THEY HAD FULFILLED THEIR OBLIGATION THE PREVIOUS WEEK AND THAT FORD MOTOR COMPANY HAD DEEMED THE RECALL AS COMPLETED. I AM WRITING THIS LETTER AS IT IS MY BELIEF THAT FORD MOTOR COMPANY AND KEN GARFF FORD IN AMERICAN FORK DID NOT PROPERLY EXECUTE THIS RECALL AND THEY ARE RESPONSIBLE FOR THE PARTS AND LABOR TO MAKE MY 2008 FORD ESCAPE SAFE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED ON SEVERAL OCCASIONS. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND WAS NOT ABLE TO START THE VEHICLE DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TOOK THE VEHICLE IN FOR THE 14S05 RECALL, WHICH IS INTENDED TO CORRECT A STEERING ISSUE. THIS OCCURRED ON 12/10/2014. THE REPAIR SUPPOSEDLY REPROGRAMMED THE POWER STEERING TORQUE SENSOR TO PREVENT THE POWER STEERING FROM TURNING OFF WHILE DRIVING. ON 12/28/2014 THE POWER STEERING FAILED, WHICH SEEMS TO BE THE REASON FOR THE RECALL. WE TOOK THE VEHICLE IN FOR REPAIR ON 12/29/2014. THE FORD MOTOR COMPANY DENIED REPAIRING THE VEHICLE BECAUSE THE RECALL WORK WAS ALREADY DONE ON THE VEHICLE. MY COMPLAINT IS THAT THE SERVICE ACTION COMPLETED ON 12/10/2014 BY THE LAWLEY FORD, SILVER CITY DEALERSHIP, DIRECTED BY THE FORD MOTOR COMPANY, DID NOTHING TO ACTUALLY FIX A KNOWN SAFETY ISSUE. IN ADDITION, IT PROVIDED MY FAMILY WITH A FALSE SENSE OF SAFETY BECAUSE IT IS REASONABLE TO ASSUME THE STEERING ISSUE WAS RESOLVED. *JS

THIS IS THE SECOND TIME IN TWO YEARS THAT THE ELECTRONIC POWER STEERING HAS FAILED IN THE VEHICLE. THE FIST WAS IN 2012 AND CAUSED THE STEERING TO LOCK UP WHILE MY WIFE WAS DRIVING. AT THAT TIME I HAD THE ENTIRE STEERING COLUMN REPLACED AT THE DEALERSHIP FOR A CONSIDERABLE EXPENSE. THE VEHICLE IS CURRENTLY LOOSING STEERING SENSATION IN A WAY THE VEHICLE FEELS AS IF IT IS SLIPPING ON ICE. THE STEERING WHEEL WILL TURN AT HIGHWAY SPEED WITH NO RESPONSE FROM THE VEHICLE. NEEDLESS TO SAY THIS IS A NIGHTMARE. THE VEHICLE FEELS UNSAFE AND OUT OF CONTROL WHEN IT EXHIBITS THESE CHARACTERISTICS. I CHECKED RECALL INFO AND HAVE FOUND THAT THIS IS A COMMON COMPLAINT ON THESE VEHICLES. THERE IS A RECALL, BUT MY VIN IS NOT INCLUDED. I HOPE THIS GETS HANDLED QUICKLY BEFORE THERE ARE MORE ACCIDENTS AND INJURIES. *TR

Mileage: 150,000

THE CONDENSER IS COMBINED WITH POWER STEERING AND TRANSMISSION. THIS VEHICLE SHOULD NOT OF HAD A LEAK AS IT ONLY HAS 28311 MILES ON IT. THIS IS BAD FOR GROUND WATER AS FLUID LEAKS GOES ON STREET AND INTO STORM DRAINS. COST TO FIX IS ABOUT $700.00. *TR

Mileage: 28,311

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

SINCE OWNING VEHICLE PROBLEMS WITH STEERING WOULD HAPPEN ONCE IN A WHILE ( ONCE A MONTH ) ON 10/09/14 TOOK CAR IN FOR RE-CALL. TWO MONTHS LATER NO POWER STEERING AGAIN...COMPANY WHO WORKED ON CAR THE FIRST TIME SAID IT WAS A DIFFERENT ISSUE.NOT POSSIBLE,DOING SAME THING BEFORE THEY SO-CALLED FIXED IT..(12/10/14) THE COST WAS OVER 500 DOLLARS.. *TR

Mileage: 95,092

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING CONTROL MODULE AND INSTRUMENT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000. THE VIN WAS NOT AVAILABLE.

Mileage: 250,000

FORD RECALL 14S05 / NHTSA RECALL 14V-284, CONCERNING POWER STEERING FAILURE SOFTWARE UPDATE, COMPLETED 4 AUGUST 2014. SOFTWARE UPDATE ALONE WAS A FAILURE. VEHICLE RE-EXHIBITED STEERING WHEEL SHIMMY SYMPTOMS 20 NOVEMBER 2014, AND COMPLETELY FAILED 21 NOVEMBER 2014, WITHOUT ANY ACCOMPANYING VISIBLE/AUDIBLE WARNINGS, I.E. CHIME OR LIGHTED DASH INDICATOR. DEALER APPOINTMENT IS SCHEDULED FOR 26 NOVEMBER 2014. *TR

Mileage: 125,000

THE POWER STEERING FAILED 2 MONTH AFTER THE RECALL WAS DONE TO FIX THE PROBLEM. THERE WAS A RECALL NOTICE (14S05) FROM FORD ADVISING ME TO TAKE MY CAR IN TO FIX THE SENSOR THAT CAUSES LOSS OF POWER STEERING. THE ONLY THING THEY DID WAS A SOFTWARE UPGRADE TO ALERT YOU WHEN THE SENSOR FAILS. THIS IS NOT FIXING THE PROBLEM. PLEASE CONTACT ME IF YOU NEED ADDITIONAL DETAILS. *TR

Mileage: 101,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE POWER STEERING FAILED AND NO WARNING INDICATORS ILLUMINATED. THE FAILURE HAD RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE SYSTEM WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. ## VIN FAILED ## 2008 FORD ESCAPE ##

Mileage: 80,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING UNIT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,732.

Mileage: 150,732

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REMEDIED THE RECALL. HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

Mileage: 185,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND EXTREME FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE TORQUE SENSOR OR STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE TORQUE SENSOR WAS FAULTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT REPLACE THE TORQUE SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 184,097.

Mileage: 184,097

PURSUANT TO THE 2014 RECALL ON MY VEHICLE, I TOOK MY 2008 ESCAPE TO BE SERVICED. UPON INFORMATION AND BELIEF, THE TORQUE SENSOR MODULE WAS REPROGRAMMED TO PREVENT THE LOSS OF STEERING. SAID SERVICE WAS PERFORMED ON OCTOBER 1, 2014. ON NOVEMBER 14, 2014, THE VEHICLE LOST COMPLETE CONTROL OF STEERING WHILE DRIVING WITH MY YOUNG CHILD, THREE HOURS FROM HOME. AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP THAT PERFORMED THE WORK UNDER THE RECALL, I WAS TOLD WE WERE RESPONSIBLE FOR THE REPAIRS, DESPITE THE MECHANIC ADMITTING AND AGREEING WITH US THAT IT WAS AN ISSUE THAT SHOULD HAVE BEEN FIXED UNDER THE RECALL. THE MECHANIC'S HANDS WERE TIED AS FORD WOULD NOT AUTHORIZE THE WORK TO BE PERFORMED ON THE COMPANY'S EXPENSE. THE ESTIMATED PRICE OF REPAIRS IS $1600. THE MECHANIC ALSO TOLD US HAD WE NOT BROUGHT THE VEHICLE IN AS INSTRUCTED BY THE WELL PUBLICIZED RECALL AND THE STEERING FAILED, IT WOULD HAVE BEEN COVERED UNDER THE RECALL. THE RECALL STATES, "ALTERNATIVELY, THE DEALER MAY NEED TO REPLACE THE TORQUE SENSOR OR THE STEERING COLUMN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE (PARTS AND LABOR)". FORD INDICATED BY PHONE THAT THIS ONLY APPLIES TO THE FIRST VISIT. ANY SUBSEQUENT VISIT FOR A RECALL ISSUE IS THE OWNER'S EXPENSE. FORD'S MISREPRESENTATIONS IN ITS RECALL NOTICE AND SUBSEQUENT ACTIONS ARE UNFAIR AND DECEPTIVE TRADE PRACTICES, NOT TO MENTION AN EXTREME SAFETY ISSUE AND DANGER TO CONSUMERS WHO BELIEVE NOT THAT THEIR VEHICLE IS SAFE TO DRIVE AFTER BEING SERVICED BY THE RECALL. *TR

Mileage: 86,000

I TOOK MY ESCAPE TO THE FORD DEALERSHIP BECAUSE IT WAS HAVING POWER STEERING PROBLEMS. I WAS TOLD THERE WAS A RECALL AND THEY TOOK MY CAR FOR ABOUT 15 MINUTES. I RECEIVED IT BACK AND WAS TOLD THAT IT WAS REPROGRAMMED AND FIXED. A FEW DAYS LATER THE POWER STEERING WENT OUT COMPLETELY WHILE DRIVING IN SOUTHERN INDIANA.. I TOOK IT BACK AND WAS TOLD THAT NOTHING COULD DO BECAUSE IT HAD ALREADY BEEN REPROGRAMMED. *TR

Mileage: 120,000

10/8 PER RECALL14S05/14V-284 BROUGHT VEHICLE INTO KOERNER FORD OF SYRACUSE WHERE THEY UPDATED THE PSCM. 11/6 WHILE DRIVING, CAR LOST POWER STEERING. 11/11 BROUGHT CAR INTO MECHANIC WHO IDENTIFIED IT AS A B2278 STEERING SHAFT TORQUE SENSOR MALFUNCTION. CALLED KOERNER AS THIS SHOULD HAVE BEEN FIXED UNDER THE RECALL. KOERNER ADVISED THAT THEY'VE ALREADY SERVICED IT UNDER THE RECALL AND WE WOULD HAVE TO PAY FOR THE VEHICLE TO BE FIXED. CALLED FORD CUSTOMER SERVICE REP TWICE (11/11 AND 11/13) WHO SAID THAT THE SERVICE MANAGER FROM KOERNER ADVISED THAT HIS RECALL NOTICE STATES THAT IF HE UPDATES THE SOFTWARE AND THERE IS NO OTHER CODES COMING UP WHEN THE CAR IS BROUGHT IN FOR THE RECALL SERVICE, THEY DO NOT NEED TO FIX IT. PER MY RECALL NOTICE, THAT IS NOT DIRECTLY OR INDIRECTLY STATED. ALSO LEARNED FROM FORD REP ON 11/13 THAT THE KOERNER SERVICE MANAGER STATED THAT THIS HAPPENED TO ANOTHER VEHICLE AND THEY REFUSED TO FIX IT UNDER THE RECALL. TO ME, THIS APPEARS TO BE SHADY BUSINESS PRACTICE. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT A FEW WEEKS AFTER THE REPAIRS WERE PERFORMED THE POWER STEERING WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE ATTEMPTING TO EXIT A PARKING SPACE. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL MONTHS AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE DEALER ONLY UPDATED THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE BUT DID NOT INDICATE IF THE INSTRUMENT CLUSTER MODULE AND IF THE TORQUE SENSOR SIGNAL NEEDED TO BE REPLACED AT THE TIME OF THE RECALL REPAIR. THE VEHICLE WAS TOWED TO A DEALER, WHO STATED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

AS I WAS DRIVING, I ATTEMPTED TO MAKE A LEFT TURN WHEN I HEARD A RAPID CLICKING NOISE. IT WAS THEN I REALIZED THAT STEERING WAS DIFFICULT. I TURNED INTO MY DRIVEWAY BUT IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL TO COMPLETE MY TURN AS MY STEERING HAD CONVERTED TO MANUAL MODE. *TR

Mileage: 127,441

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE ENGINE REVVED AND THE WRENCH WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE CONSUMER STATED THE VEHICLE LOST POWER STEERING WHILE DRIVING. SHE WAS ABLE TO PULL OVER, AND RE-START THE VEHICLE. THE POWER STEERING FAILURE OCCURRED BETWEEN MAY AND NOVEMBER 2012. THE CONSUMER THEN RECEIVED A RECALL LETTER IN THE MAIL, REGARDING AN ISSUE WITH THE POWER STEERING. THE DEALER INFORMED THE CONSUMER, SHE NEEDED TO GET PRIOR APPROVAL FROM FORD. UPDATED 12/15/14*BF UPDATED 01/12/15

Mileage: 150,000

IN PARKING LOT, POWER STEERING WENT AWAY. RECENTLY HAD DEAD BATTERY, REPLACED BATTERY AND SEEMED TO FIX ISSUE. WEEK LATER, STOPPED AT STOP LIGHT, HEARD CLICK, THEN WHEN PULLING AWAY FROM STOP LIGHT NO POWERING STEERING. PULLED INTO A PARKING LOT, CALLED SPOUSE, CAME TO PARKING LOT, STARTED CAR AND POWERING STEERING WORKING AGAIN. DROVE CAR TO DEALER FOR REPAIR. I SEE THERE IS A RECALL FOR CERTAIN 2008 ESCAPES, BUT NOT FOR THE ONE WITH THIS VIN. ISSUE SOUNDS EXACTLY LIKE RECALL FOR CERTAIN 2008 ESCAPES. WHY NOT HIS ONE? *TR

Mileage: 131,500

I STARTED HAVING PROBLEMS WITH THE POWER STEERING ABOUT 50,000 MILES. THE POWER STEERING WOULD GO OUT FOR A COUPLE OF SECONDS AND THEN "SNAP" BACK AND WORK. I CALLED THE DEALER 4 TIMES ABOUT THIS PROBLEM AND THEY SAID THERE WERE NO RECALLS AND YOU COULD TELL THEY WANTED NO PART OF IT. BUT, SAID I COULD BRING IN FOR A DIAGNOSTIC AND THEY COULD RECOMMEND REPAIRS. AFTER A YEAR OF PROBLEMS, FORD FINALLY "RE-CALLED" FOR THIS PROBLEM. I TOOK MY VEHICLE TO ANOTHER FORD DEALERSHIP FOR THE RECALL "FIX". THEY SAID IT WAS JUST A SOFTWARE UPDATE. WELL, ABOUT A MONTH OR SO LATER, I STARTED HAVING THE SAME PROBLEM, EXCEPT WOULD MAKE A LOUD SCREECH NOISE BEFORE IT HAPPENED. I CALLED THE DEALERSHIP AND THEY SAID THEY WOULD NEED FORD CORPORATION TO APPROVE ANY REPAIRS, SO I CALLED FORD CORPORATION AND WAS TALKED TO LIKE A "DOG" BY A VERY CONDESCENDING CUSTOMER SERVICE PERSON. SHE WAS DOWN RIGHT RUDE. WELL, NOW I JUST WENT FOR A SHORT RIDE TO THE GROCERY STORE AND MY POWER STEERING HAS GONE OUT COMPLETELY - "POWER STEERING ASSIST FAILURE". CAN ANYBODY HELP ME OUT THERE? I DON'T KNOW WHAT TO DO AT THIS TIME AND THIS IS MY ONLY MEANS OF TRANSPORTATION. IT'S PRETTY BAD WHEN YOU TAKE CARE OF YOUR VEHICLE AND STILL HAVE THESE PROBLEMS. *TR

Mileage: 59,050

I HAVE A 2008 FORD ESCAPE WHICH WAS PAID OFF LAST JANUARY WILL RIGHT AFTER IT GOT PAID OFF MY TRANSMISSION WENT WHICH COST ME 3320 NOW A YEAR LATER I AM HAVING STEERING PROBLEMS STARTED WITH A CLUNKING NOISE WILL TURNING GREASED JOINTS PROBLEM WAS FINE FOR A WHILE NOW AGAIN TODAY I WAS MAKING A LEFT HAND TURN ONTO A BRIDGE AND THE POWER STEERING WENT OUT FOR A SECOND BUT CAME BACK THIS HAS BEEN GOING ON FOR ABOUT TWO MONTHS RECEIVED THE FORD RECALL FOR THE TORQUE SENSOR WHICH I TOOK IT TO THE FORD DEALER THEY DID NOT REPLACE ANY PART AND AT THE TIME I TOLD THE DEALER SHIP I WAS HAVING TROUBLE WITH THE STEERING HEARING A CLUNKING NOISE SAID HE WOULD LOOK AT IT BUT I WAS ONLY THERE ABOUT 20 MINUTES WHICH WASN'T LONG ENOUGH TO CHANGE ANY PART OR DO ANY TYPE OF REPAIR PLEASE I AM NOT STUPID I READ SEVERAL COMPLAINTS ABOUT THIS ONLINE THIS IS VERY UPSETTING IS FORD GOING TO WAIT TILL SOMEONE GETS HURT OR KILLED AND WHY DOES THIS HAVE TO BE THE CASE ARE OUR LIVES NOT AS VALUABLE TO YOU AS THE ALL MIGHTY DOLLAR. COME ON FORD GET WITH IT I WORK HARD FOR MY MONEY AND CAN'T AFFORD THESE REPAIRS THAT ARE YOUR PROBLEM AND YOUR PRODUCT. *TR

Mileage: 86,433

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SERVICED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE RECALL REPAIR WAS UNABLE TO BE PERFORMED TWICE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

I WAS DRIVING MY CAR WHEN A LIGHT CAME ON THE DASHBOARD. IT STATED POWER STEERING ASSIST DEFAULT. MY STEERING WAS OK AT THE TIME. THE POWER STEERING STOPPED WORKING BY THE TIME I GOT TO MY STREET. I STRUGGLED TO TURN THE WHEEL ONTO MY STREET AND INTO MY DRIVEWAY. I TOOK MY CAR TO A FORD DEALERSHIP AND THEY REPLACED THE TORQUE SENSOR. I CHECKED ON THE INTERNET AND FOUND THAT THIS WAS A RECALL IN MAY, 2014. THE RECALL WAS STOPPED. I DID NOT RECEIVE A NOTICE ABOUT THIS. THE RECALL STATED THAT THE POWER STEERING WILL GO OUT AROUND 100,000 MILES AND THE TORQUE SENSOR WOULD HAVE TO BE REPLACED. I WAS LUCKY THAT I WAS NOT ON THE FREEWAY OR GOING VERY FAST WHEN THE POWER STEERING WENT OUT. *TR

Mileage: 99,812

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE FAILURE RECURRED THREE MONTHS AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

Mileage: 220,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), THE POWER STEERING SENSOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO STEER. THE DEALER STATED THAT THEY RECALIBRATED THE TORQUE SENSOR, BUT DID NOT REPLACE IT BECAUSE NO FAULT CODE WAS FOUND. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR DAYS LATER BECAUSE A FAULT CODE APPEARED. THE POWER STEERING SENSOR ILLUMINATED, BUT THE DEALER FAILED TO REMEDY THE RECALL ONCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,068.

Mileage: 46,068

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 3 MPH, THE STEERING WHEEL SEIZED AND THE MAINTENANCE WRENCH INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/24/14*CN UPDATED 4/17/15 *JS

Mileage: 121,632

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN INTO THE DEALER AND THE TECHNICIAN DIAGNOSED THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DECLINED HONORING THE RECALL SINCE THE REPAIRS HAD PREVIOUSLY BEEN COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 11/12/14*LJ THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. SHE TOOK THE VEHICLE TO THE DEALER WHERE THEY UPDATED THE MODULES. A MONTH LATER, A MESSAGE APPEARED ON THE DASHBOARD THAT STATED POWER STEERING ASSIST FAULT. THE CONSUMER WAS INFORMED THE TORQUE SENSOR NEEDED TO BE REPLACED. HOWEVER, IT WAS NOT RELATED TO THE RECALL. UPDATED 02/03/15*JB

Mileage: 101,000

WHILE DRIVING AND UPON ATTEMPTING TO NEGOTIATE A CURVE NOTED LOSS OF POWER STEERING RESULTING IN DIFFICULTY ACCOMPLISHING CURVE, STOPPED AT SIDE OF ROAD WHEN OPPORTUNITY PRESENTED ITSELF TURNED OFF IGNITION, RESTARTED AND VEHICLE RETURNED POWER STEERING. RETURNED VEHICLE TO PLACE OF PURCHASE AS WAS UNDER WARRANTY THEY WERE NOT A FORD DEALER, MADE ADJUSTMENTS TO WIRING HARNESS THEY FELT WAS AT FAULT, VEHICLE PERFORMED NORMALLY FOR SOME WEEKS. THEN VEHICLE WOULD RANDOMLY LOSE POWER ASSIST AND AT TIMES UPON STARTUP WOULD NOT HAVE POWER STEERING, EACH INSTANCE WAS RELIEVED BY TUNING OFF AND RESTARTING VEHICLE. AFTER SOME RESEARCH AND CONVERSATIONS WITH FORD PERSONAL WAS ADVISED ENOUGH PROBLEMS REPORTED TO EXPECT RECALL AND TO WAIT TILL THEN FOR REMEDY. UPON RECALL TOOK TO LOCAL DEALER THEY REPROGRAMMED AND ASSURED PROBLEM WAS FIXED. PROBLEM RETURNED THAT PM, RETURNED TO DEALER THEY REFUSED TO DO MORE WORK AS THEY CLAIMED RECALL WAS DONE IGNORING STEPS 2 AND 3 OF RECALL. NOW FORD CORPORATION SAYS I AM ON MY OWN TO REPAIR DEFECTIVE PARTS. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE VEHICLE BEGAN SHAKING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND AFTER THE RECALL REPAIR, THE FAILURES OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

POWER STEERING WOULD FAIL OFTEN. AT FIRST IT WOULD NOT WORK RIGHT AFTER VEHICLE WAS STARTED. AFTER SHUTTING DOWN AND RESTARTING IT WOULD OFTEN KICK BACK IN AND WORK. IT PROGRESSIVELY GOT WORSE AND ABOUT 2 WEEKS AFTER INITIAL INCIDENT IT WOULD OFTEN FAIL WHILE TRAVELING ON THE HIGHWAY AT SPEEDS UP TO 70 MPH. THIS IS MY WIFE'S PRIMARY VEHICLE AND IF SOMETHING WERE TO HAPPEN AND THE POWER STEERING FAILED AT THOSE SPEEDS SHE WOULD NOT HAVE THE STRENGTH TO PROPERLY MANEUVER THE VEHICLE OUT OF DANGER. *TR

Mileage: 100,000

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING SYSTEM RECALL NOTICE. *SMD THE CONSUMER STATED IT WAS DIFFICULT TO MAKE AN APPOINTMENT. SHE CALLED THREE DEALERSHIPS, AND THEY ALL HAD SOME TYPE OF ISSUE. RECALL # 14V284000.

WHILE DRIVING 2008 FORD ESCAPE ELECTRICAL STEERING WOULD QUIT WORKING WHILE DRIVING DOWN THE ROAD AND GO INTO MANUAL STEERING MODE. IF THE VEHICLE WAS STOPPED AND RESTARTED THE ELECTRICAL STEERING WOULD WORK. CHECKED TO SEE IF THE VEHICLE HAD A RECALL FOR THE STEERING PROBLEM ONLINE AND THE VEHICLE DID. RECEIVED RECALL NOTICE FOR 2008 FORD ESCAPE ELECTRICAL STEERING FAILURE RECAL # 14S05. TOOK THE 2008 IN FOR REPAIRS AT ED KOEHN FORD DEALERSHIP IN WAYLAND, MICHIGAN FOR REPAIRS. MECHANIC STATED THAT STEERING HAD TO BE REPROGRAMMED. NOW AFTER THE FIX (PROGRAMING) VEHICLE STEERING WHEEL SHAKES WHILE NOT IN MOTION WHILE PARKED. UNABLE TO USE VEHICLE. FORD STATES THAT VEHICLE HAS BEEN FIXED AS FAR AS THEY ARE CONCERNED. DEALERSHIP CONTACTED FORD SPECIAL SERVICES FOR THE SHAKING STEERING (WHILE THE VEHICLE IS SITTING MOTIONLESS) AND DEALERSHIP ADVISED THAT THIS WOULD NOT BE COVERED UNDER THE RECALL. THE STEERING WHEEL DID NOT SHAKE UNTIL FORD MADE THE REPAIR FOR THE RECALL. I HAVE CONTACTED FORD CUSTOMER SERVICE TWICE (1-800-392-3673) WHICH STILL ADVISES IT IS NOT RELATED TO THE RECALL. CASE #5055156-F5P7BQ. THE RECALL STATES THAT ALTERNATIVELY, THE DEALER MAY HAVE TO REPLACE THE TORQUE SENSOR OR THE STEERING COLUMN. IN THIS CASE, SINCE THE REPROGRAMMING DID NOT WORK THE STEERING COLUMN SHOULD HAVE BEEN CHANGED. THE VEHICLE WAS NOT PROPERLY REPAIRED. IT APPEARS TO BE A CHEAP FIX BY FORD AT MY EXPENSE. NOW FORD WANTS $950 TO MAKE THE REPAIR WHICH SHOULD HAVE BEEN COVERED AT NO COST UNDER THE RECALL. *TR

Mileage: 626,998

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. SHORTLY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING), THE FAILURE SPECIFIED IN THE RECALL NOTICE OCCURRED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE VEHICLE REPAIRED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,222.

Mileage: 59,222

TL-THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS, THE STEERING SEIZED. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT BEEN NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING) BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. DJR

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, THERE WAS A LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN FRACTURED AS A RESULT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V284000 (POWER STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,409. UPDATED 09-04-14 *BF UPDATED 11/28/2014 *JS

Mileage: 82,409

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, THERE WAS A LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN FRACTURED AS A RESULT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V284000 (POWER STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,409. UPDATED 09-04-14 *BF UPDATED 11/28/2014 *JS

Mileage: 82,409

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING RECALL PROBLEMS. *SMD THE CONSUMER STATED THERE HAS BEEN NO RECALL INSTRUCTIONS TO THE DEALERS ON HOW TO FIX THE PROBLEM. *JB

STEERING WHEEL IS LOOSE WHEN TRYING TO START CAR.THE WHEEL HAS TO BE TURNED SEVERAL TIMES BACK IN FORTH IN ORDER TO START CAR.IT HAS NOW BECOME VERY DIFFICULT TO START,TAKING 4-5 MINUTES OF TURNING AND JOSTLING THE KEY TO START THE CAR. *JS

Mileage: 72,000

MY CAR IS UNDER RECALL FOR A MAJOR SAFETY ISSUE AS THE STEERING CAN GO DOWN. I HAVE TRIED MULTIPLE TIMES TO GET A HOLD OF FORD DEALERS SERVICE DEPARTMENTS AND CANNOT EVEN GET THEM TO ANSWER THE PHONES IN ORDER TO GET MY CAR REPAIRED. IT IS A DANGER AND I HAVE NO OTHER CAR THAT I CAN DRIVE. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE IDLING, THE STEERING WHEEL SHOOK AND LOST POWER STEERING. THE VEHICLE WAS RESTARTED ON NUMEROUS OCCASIONS IN ORDER TO REGAIN POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V284000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,119.

Mileage: 182,119

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING COLUMN. THE CONTACT WAS MADE AWARE OF A RECALL UNDER NHTSA CAMPAIGN NUMBER 14V284000 (STEERING), HOWEVER HIS VIN WAS NOT INCLUDED ON THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 10/22/14*LJ THE CONSUMER STATED THE FAILURE OCCURRED SEVERAL TIMES BEFORE BEING REPAIRED. UPDATED 4/1/2015 *JS

Mileage: 104,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING COLUMN. THE CONTACT WAS MADE AWARE OF A RECALL UNDER NHTSA CAMPAIGN NUMBER 14V284000 (STEERING), HOWEVER HIS VIN WAS NOT INCLUDED ON THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 10/22/14*LJ THE CONSUMER STATED THE FAILURE OCCURRED SEVERAL TIMES BEFORE BEING REPAIRED. UPDATED 4/1/2015 *JS

Mileage: 104,000

I RESPONDED TO A RECALL NOTICE 14S05. I CALL THE FORD DEALER IN MY AREA AND WAS GIVEN AN APPOINTMENT FOR 11/5/2014. THIS IS UNREASONABLE. HAD I CALLED FOR REGULAR SERVICE THAT WOULD NOT HAVE ME WAIT THIS LONG. *TR

Mileage: 106,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING) EXCEEDED A REASONABLE ABOUT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND THE TRANSMISSION FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 42,000.

Mileage: 40,000

DRIVING IN THIRD LANE ON INTERSTATE THEN ALL OF A SUDDEN IT STARTED VEERING TOWARDS THE LEFT AND HAD NO CONTROL. IT VEERED ME INTO THE CONCRETE WALL AND THEN I STOPPPED. BOTH AIR BAGS EXPLODED. *TR

Mileage: 88,000

POWER STEERING LOCKED UP ON SEVERAL OCCASION UPON START UP AND A COUPLE OF TIMES WHILE DRIVING, ALTHOUGH SPEED AT THE TIME STEERING LOCKED UP IS UNKNOWN. STEERING COLUMN HAD TO BE REPLACED IN JAN 2013 AT MY EXPENSE AND TOTALED $1244.60. DUE TO THE RECENT RECALL OF THE NUMEROUS FORD ESCAPE'S STEERING, I FEEL FORD SHOULD REIMBURSE ME FOR THE EXPENSES RELATED TO THE DEFECT. *TR

Mileage: 137,208

RECENTLY ON 2 OCCASIONS I WAS ABOUT TO MAKE A LEFT TURN AND MY STEERING BECAME VERY HARD TO TURN. ONCE MAKING THE TURN I HAD TO QUICKLY PUT MY CAR IN NEUTRAL AND TURN THE KEY OFF AND THEN ON AND THE STEERING WAS OK. *JS

FOR ALMOST A YEAR, TO START MY CAR I HAD TO PUSH KEY IN VERY FIRMLY, THEN TURN. FOR ABOUT ONE MONTH NOW, I HAVE TO PUSH IN, THEN JIGGLE IN AND OUT UNTIL IT CONNECTS AND STARTS CAR. SOMETIMES IT TAKES 5 MINUTES TO FIND THE CONNECTION. I DON'T KNOW IF THIS IS RELATED TO THE PROBLEM OF HAVING NO POWER STEERING (POWER STEERING COMES AND GOES - USUALLY NONE) WHICH I UNDERSTAND IS ALSO AN ELECTRICAL PROBLEM. *JS

Mileage: 165,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING MALFUNCTIONED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC CODES WERE NOT ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING MALFUNCTIONED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC CODES WERE NOT ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

FRIDAY JUNE 6TH, 2014 AT APPROXIMATELY 3:30PM WHILE DRIVING AROUND A MODERATE CURVE IN GOOD WEATHER CONDITIONS AT APPROXIMATELY 40MPH, THE ELECTRONIC POWER STEERING FAILED, LEAVING THE STEERING WHEEL 'LOCKED' IN A RIGHT TURN. BECAUSE OF THE SUDDEN LOSS OF STEERING, THE DRIVER WAS NOT ABLE TO CORRECT THE TURN AND LEFT THE ROADWAY. THE VEHICLE WENT HEAD ON INTO A LARGE STONE LINED CULVERT (APPROXIMATELY 6-8' DEEP), HIT THE FRONT END INTO THE CULVERT WALL, FLIPPED ACROSS THE DRIVE DOWN THE OTHER SIDE OF THE CULVERT, AND THEN ROLLED SEVERAL MORE TIMES UNTIL IT CAME TO REST ON IT'S WHEELS, APPROXIMATELY 20-30' FROM THE INITIAL POINT OF IMPACT. ALL OF THE AIRBAGS WENT OFF. THERE WAS NO FIRE, BUT THE ENGINE DID SMOKE. THE DRIVER WAS TAKEN TO THE HOSPITAL VIA AMBULANCE AND, MIRACULOUSLY ONLY HAD SEVERE STRAINS, BRUISING, LACERATIONS, AND EMOTIONAL TRAUMA. THERE WERE MULTIPLE WITNESSES TO THE ACCIDENT. *TR

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 22 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL LOCKED. AS A RESULT, THE CONTACT'S VEHICLE CROSSED OVER THE YELLOW LINE AND CRASHED HEAD ON INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES AND RECEIVED MEDICAL TREATMENT. THE THREE PASSENGERS WERE UNINJURED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,191.

Mileage: 71,191

MY WIFE WAS TURNING TO PULL INTO A PARKING SPOT WHEN THE POWER STEERING WENT OUT. SHE HAD TO RESTART THE ENGINE TO GET IT WORKING AGAIN. *TR

Mileage: 75,000

WHILE DRIVING MY STEERING WHEEL WILL LOCK UP WHICH MAKES IT VERY HARD TO TURN CORNERS. *TR

Mileage: 124,265

POWER STEERING WENT OUT WITH NO WARNING. IT COMES AND GOES NOW. USUALLY IF CAR IS TURNED OFF, IT WORKS FOR AWHILE. NO WARNING WHEN IT GOES AGAIN--NO WARNING LIGHTS OR ANYTHING. *JS

Mileage: 125,300

POWER STEERING FAILURE WHILE DRIVING. POWER STEERING GOES OUT. *TR

Mileage: 200,000

COMPLAINT DESCRIPTION CASE # [XXX] IN THE PAST I HAVE BEEN A SUPPORTER OF THE "AMERICAN" COMPANY, FORD. FORD HAS NOT STOOD BY ITS PRODUCT (AND POST THE LINKS THAT ARE ON THE INTERNET CONCERNING YOUR "STEERING COLUMN PROBLEM"!) I COULD HAVE BEEN KILLED THE DAY THE STEERING COLUMN WENT OUT!!! I WANT MY MONEY BACK! $1,300.00 (I HAD TO REPLACE THE STEERING COLUMN, JUST 7 MONTHS AFTER I BOUGHT THE VEHICLE. I AM DEFINITELY OF AGE, I WORK HARD AS A GRAPHIC DESIGNER AND KNOW WHAT I AM TALKING ABOUT, AND KNOW THAT YOU HAVE/ARE ROBBING THE AMERICAN PUBLIC, BY NOT DOING A RECALL. (LET ALONE YOUR RESPONSIBILITY IN POSSIBLE INJURY AND EVEN DEATH!!!) IN YOUR 2008 FORD ESCAPE THERE IS A PROBLEM WITH THE STEERING COLUMN. YOU; AN AMERICAN COMPANY, MEANING I AM NOT DEALING WITH SOME FOREIGN CAR DEALER! I HAVE HEARD THAT YOU HAVE REPLACED 5 COMPUTERS IN TRYING TO SOLVE THE PROBLEM WITH YOUR STEERING COLUMNS . STEERING COLUMN PHONED: 1-800-392-3673 8:46AM ON MARCH 21ST. CASE #[XXX]YOU THE OWNER OF THE VEHICLE :YESVIN : [XXX] CONTACT INFORMATIONFIRST NAME : [XXX] LAST NAME :[XXX]ADDRESS :[XXX]: [XXX] STATE :[XXX], ZIP :[XXX]EMAIL ADDRESS :[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE POWER STEERING GOES OUT WHILE DRIVING OR PARKED. THE CAR NEEDS TO BE PULLED OVER AND RESTARTED. THIS IS VERY UNSAFE. THE POWER STEERING WILL COME BACK ON AFTER THE VEHICLE HAD BEEN RESTARTED. *TR

Mileage: 132,212

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN AT 10 MPH, THE POWER STEERING ASSIST SUDDENLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,101.

Mileage: 100,000

POWER STEERING STOPPED WORKING SUDDENLY AND WITHOUT WARNING WHILE ATTEMPTING TO TURN RIGHT AT A STOP SIGN. I MANAGED TO GET THE CAR TURNED, THEN PARKED FURTHER DOWN THE ROAD AT MY DAUGHTER'S SCHOOL. WHEN I RESTARTED THE CAR, THE STEERING WORKED CORRECTLY AGAIN. *JS

Mileage: 56,000

AS I WAS DRIVING, I WAS ABOUT TO MAKE A TURN AND THAT'S WHEN I LOST POWER TO MY STEERING WHEEL. THE WHEEL WAS VERY DIFFICULT TO TURN. I STOPPED MY VEHICLE, SHUT IF OFF, AND RESTARTED. IT BEGAN TO GO BACK TO NORMAL BUT THE STEERING WHEEL IS SHAKING ON IT'S OWN. EVER SINCE THE FIRST INCIDENT, OFF AND ON, THE STEERING WHEEL WILL HAVE NO POWER. TODAY, I ALMOST CRASHED WHILE MAKING A LEFT HAND TURN. IT TOOK ALL OF MY STRENGTH TO MAKE SURE I DIDN'T HIT THE MEDIAN. I WAS COMING TO A STOP TO MAKE MY TURN AND IT WENT OUT RIGHT THEN AND THERE. AFTER LEAVING WORK TODAY AGAIN IT FAILED. I WAS ONLY BACKING OUT WHEN I LOST POWER. I ALREADY GOT IN TOUCH WITH FORD AND THEY DID SAY IT'S A KNOWN ISSUE BUT NOT A RECALL. *TR

Mileage: 72,637

SPORADIC LOSS OF POWER STEERING WITHOUT NOTICE. NO ERROR CODES. STEERING WHEEL BECOMES VERY DIFFICULT TO STEER. KNOWN FAILURE IS SENSOR IN STEERING COLUMN. POTENTIAL OF AN ACCIDENT IS HIGH. CANADA ALSO HAS AN ACTIVE INVESTIGATION. ( [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 154,000.

Mileage: 154,000

I WAS ON THE HIGHWAY WITH MY 2 CHILDREN AND THE POWER STEERING WENT OUT MAKING IT DIFFICULT TO STEER AND CHANGE LANES EVEN WITH THE ASSIST THAT THE VEHICLE GIVES. IF IT WAS MY WIFE IN THE CARE I DON'T THINK SHE WOULD'VE BEEN ABLE TO CONTROL IT. SO I PULLED OFF THE HIGHWAY AND READ THE MANUAL AND WAITED FOR ABOUT 20 MINUTES. WHEN I TRIED IT AGAIN THE POWER STEERING CAME BACK. IT THANKFULLY WHICH IS NOT GOOD WENT OUT AGAIN BUT I WAS CLOSE TO HOME SO I WAS ABLE TO GET IT HOME AND PARK IT. I LOOKED UP THE PROBLEM ONLINE AND FOUND THAT IT IS A CURRENT PROBLEM FORD IS HAVING AND QUITE COMMON. I CHECKED FOR RECALLS BUT THERE WAS NONE. I HOPE THIS DOESN'T TURN INTO A PROBLEM LIKE GM WHERE IT COSTS PEOPLE THEIR LIVES. I HOPE NHTSA CAN HELP AND GET THIS DEFECT RECALLED. I WAS TOLD FROM THE DEALER I BROUGHT IT TO (FOX FORD) THAT IT WAS A SENSOR IN THE COLUMN BUT THEY COULDN'T JUST CHANGE THE SENSOR IT HAD TO BE THE WHOLE COLUMN SO NEEDLESS TO SAY $2300 LATER IT WAS FIXED WHICH THE MONEY DOESN'T COMPARE TO MY KIDS SAFETY. AGAIN HOPE YOU CAN HELP! *TR

Mileage: 52,000

I WAS PICKING UP MY TODDLER FROM DAYCARE AND ALL OF A SUDDEN MY STEERING WHEEL LOCKED. I WAS TERRIFIED AND UNABLE TO STEER. I TURNED THE VEHICLE OFF AND TRIED TO EXERCISE THE STEERING WHEEL AND IT LOOSENED A LITTLE BUT WOULD KEEP LOCKING UP AFTER A FEW MINUTES. FOUND OUT LATER THIS HAPPENED TO MAY OTHER 2008 FORD ESCAPE DRIVERS AND THEY EXPERIENCED THE SAME TERRIFYING EXPERIENCE OF DRIVING AND THE STEERING WHEEL COMPLETELY LOCKING UP. TOOK TO DEALERSHIP AND COST WAS ABOUT A THOUSAND DOLLARS TO REPAIR. HAD TO GET A BRAND NEW STEERING COLUMN. A MONTH OR TWO LATER I FIND OUT THERE IS A RECALL FOR THIS PROBLEM ON PREVIOUS YEAR ESCAPES, BUT THIS SEEMS TO BE A RECALL ISSUE FOR MOST OF THEM. THERE SHOULD DEFINITELY BE A RECALL ON 2008'S THIS IS VERY DANGEROUS AND SCARY. IF THERE IS A RECALL ISSUED, I THINK REFUNDS SHOULD BE ISSUED TO THOSE OF US WHO PAID ALL THIS MONEY TO HAVE THESE DANGEROUS ISSUES RESOLVED. *TR

Mileage: 130,522

I WAS DRIVING ON A CITY STREET WHEN ALL OF A SUDDEN THE POWER STEERING STOPPED. IT WAS DIFFICULT TO STEER AND TURNING LEFT WAS NEARLY IMPOSSIBLE AND VERY PAINFUL. I COULD NOT TURN THE STEERING WHEEL TO PARK THE CAR. I WAS VERY AFRAID THAT I WOULD LOSE ALL STEERING CAPABILITY AND GET INTO AN ACCIDENT. *TR

Mileage: 59,260

STARTING IN ABOUT THE MIDDLE OF MARCH, POWER STEERING WILL FAIL UNEXPECTEDLY. SINCE THEN IT HAS BECOME MORE FREQUENT. IF YOU JUST START THE CAR WITH THE STEERING WHEEL BASICALLY ON CENTER, THERE WILL BE NO POWER STEERING AT ALL. IF YOU CRANK THE WHEEL TO THE LEFT OR RIGHT AS YOU START THE CAR, THE STEERING WILL WORK FOR A WHILE BUT THE WHEEL WILL SHAKE AND MAKE A NOISE WHEN IT IS ON-CENTER. IT WILL THEN SOMETIMES FAIL COMPLETELY AFTER A FEW MINUTES. STOPPING AND RESTARTING THE CAR MAY GET IT TO WORK FOR A WHILE.

Mileage: 131,100

WHEN I START MY CAR THE POWER STEERING WONT WORK. I HAVE TO SHUT THE CAR OFF AND RESTART IT AND IT WILL WORK. I NOTICED MY ESCAPE WAS LEAKING FLUID TOOK IT TO THE FORD DEALER IT WAS THE TRANSFER CASE. AFTER 2500. ITS FIXED AND IT SHOULD BE A RECALL ON BOTH AS THERE ARE NUMEROUS COMPLAINTS ON BOTH OF THESE. *TR

Mileage: 80,000

I WAS DRIVING ON THE INTERSTATE AND LOST STEERING! BY THE GRACE OF GOD I WAS NOT KILLED BY A TRACTOR TRAILER THAT WAS NEXT TO ME. MY HUSBAND GRABBED THE WHEEL AS IT WAS LOCKED AND WE BARELY MADE IT TO THE SIDE OF THE ROAD. HAD IT TOWED TO FORD. THEY SAID THERE WAS A TSB AND THEY THOUGHT IT HAD A BAD SENSOR. THAT WASN'T THE PROBLEM. AFTER TWO WEEKS OF HAVING THE CAR, THEY REPLACED THE STEERING COLUMN. I PAID THE $2,000. BILL BUT DON'T THINK I SHOULD HAVE TO AS FORD SHOULD BE RECALLING THESE VEHICLES! THERE ARE MANY INSTANCES OF THE SAME SITUATION PEOPLE HAVE HAD THAT I FOUND ONLINE. LOCALLY I COMPLAINED, AND THE FORD REGIONAL OFFICE DENIED MY REQUEST. I WROTE TO FORD'S PRESIDENT AND DID NOT GET A REPLY. IF I HAD DIED AND IT GOT INTO THE NEWS, THEY WOULD STEP UP, BUT I AM SURE THEY ARE ASSESSING WHICH WOULD HAVE MORE FINANCIAL IMPACT ON THEM. IT IS CLEAR THEY DO NOT CARE ABOUT THEIR CUSTOMERS LIVES. INSTEAD OF RECALLING, THEY ARE STAYING MUM. WHAT A SHAME AND A REFECTION ON THE COMPANY. *TT

Mileage: 68,000

AFTER STARTING MY CAR TO LEAVE THE PARKING LOT FROM MY WORK, I NOTICED THAT THE POWER STEERING WASN'T WORKING AS I WAS BACKING OUT. I PULLED BACK INTO MY SPOT, PUT THE VEHICLE IN PARK, SHOOK THE STEERING WHEEL TO TRY TO GET IT TO WORK, AND NOTHING. I TURNED THE VEHICLE OFF, RESTARTED IT, STILL NOTHING. I RESTARTED IT ONCE MORE, SHOOK THE WHEEL WHILE STARTING THE ENGINE AND IT WORKED FINE. I NOW HAVE TO WIGGLE THE STEERING WHEEL WHILE STARTING THE VEHICLE TO MAKE SURE THAT THE POWER STEERING ASSIST TURNS ON. *JS

Mileage: 204,089

EXPERIENCED FREQUENT LOSS OF POWER STEERING AT SPEED AND AT STOP A FEW MONTHS AGO. REPLACING THE BATTERY RESOLVED IT FOR 2 MONTHS. THEN IT STARTED AGAIN WHEN IN TUCSON. EXTREME WOBBLE IN THE STEERING COLUMN AT ALL TIMES. RESTARTING THE CAR HELPED RESET POWER STEERING FOR THE FIRST 2 DAYS IF THE CAR LOST POWER STEERING WHILE AT REST. RESTARTING THE CAR AT SPEED IS NOT POSSIBLE AND LOSING POWER STEERING IS PRETTY SUDDEN AND SCARY. WAS DRIVING AT 70MPH ON INTERSTATE 10 AND LOST POWER STEERING SEVERAL TIMES. HAD TO PULL OVER WITH AVAILABLE MANUAL STEERING, WHICH WAS HARD. RESEARCHED ONLINE AND FOUND SIMILAR ISSUES WITH THE 2008 FORD ESCAPE--LOSS OF POWER STEERING BOTH AT REST AND AT SPEED. FILING COMPLAINT. *JS

Mileage: 153,212

AT FIRST THE POWER STEERING DIDNOT WORK UPON STARTING CAR, RESTARTED AND IT WORKED. AS TIME WENT ON THIS GOT WORSE, HAVING TO RESTART SEVERAL TIMES AND NOW ONCE POWER STEERING WORKS IT WILL GO OFF ANYTIME EVEN JUST DRIVING STRAIGHT ON THE HIGHWAY. ALSO WHEN POWER STEERING IS WORKING THE STEERING WHEEL SHAKES. THIS SHOULD BE A RECALL AS THERE HAVE BEEN SO MANY COMPLAINTS THAT FORD HAS OFFERED A TORQUE SENSOR KIT INSTEAD OF HAVING TO REPLACE THE WHOLE STEERING COLUMN. *TR

Mileage: 152,100

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED THE VEHICLE LOST POWER STEERING WITHOUT WARNING AND THE STEERING WHEEL WAS VERY HARD TO TURN. THE POWER STEERING WAS ENGAGED WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. THIS FAILURE OCCURRED THIRTY TIMES OVER A PERIOD OF A MONTH. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE AT A STOP SIGN WITH THE VEHICLE IDLE THE STEERING WHEEL JERKED TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,693.

Mileage: 124,693

I AM WRITING TO YOU TO SEEK HELP ON SENDING A FORMAL COMPLAIN TO FORD MOTOR CO. TO INVESTIGATE AN ISSUE WITH THE 2008 FORD ESCAPES WHERE THE STEERING WHEEL LOCKS IN WHILE DRIVING. AT FIRST, I DIDN'T THINK IT WAS A BIG DEAL BECAUSE IT HAS HAPPENED ONLY ONCE SO FAR WITH MY 2008 FORD ESCAPE ON 3/13/14 WHEN I WAS TAKING MY YOUNGER DAUGHTER TO SCHOOL. I COULDN'T REALLY MOVE THE CAR AND IT GOT SO STIFF TURNING LEFT OR RIGHT THAT I THOUGHT I WAS GOING TO BREAK THE THING. I TURNED IT OFF AND TURNED IT BACK ON RIGHT AWAY AND NOTHING HAPPENED AND I GOT SADDENED BECAUSE I HAD A FIELD TRIP TO GO TO THAT DAY WITH MY DAUGHTER. I DECIDED TO GO BUT IT WAS "PAINFUL" DRIVING THE SUV WITH A VERY STIFF WHEEL.. ..PARKING THE CAR AT THE FIELD TRIP LOCATION IT WAS PRETTY BAD BECAUSE I COULDN'T TURN THE CAR ,I ENDED UP USING 2 PARKING SPACES .I ASKED ONE OF THE PARENTS ABOUT THE ISSUE AND HE ASKED ME IF IT WAS LEAKING OIL,ETC(NO LEAKS) ... THE WEIRD THING THAT HAPPENED LATER THAT DAY WHEN HE CHECKED MY CAR , IT WAS FINE,LIKE NOTHING HAS HAPPENED.....TIME WENT BY AND AFTER HEARING THE LAST FEW DAYS IN THE NEWS ABOUT GMC COMPLAINTS AND ISSUES NEVER REPORTED, I DID A SEARCH ENGINE ON THE WEB ABOUT ISSUES WITH FORD ESCAPES. I WENT TO "CARCOMPLAINTS.COM" AND FOUND OUT THAT THERE ARE OVER 160 COMPLAINS ABOUT THE SAME ISSUE AS MINE IN DIFFERENT PARTS OF THE COUNTRY AND NO SOLUTIONS,NO RECALLS FROM FORD. I SENT AN EMAIL TO FORD MOTOR CO. WITH NO RESPONSE AND I DECIDED TO CONTACT 10TV INVESTIGATES TO START"SOMETHING" ABOUT THIS PROBLEM. NOW MORE THAN EVER I WILL BE DRIVING NERVOUSLY THINKING WHEN THE STIFFNESS ISSUE IS GOING TO HAPPEN AGAIN AND GOD FORBID GET INTO AN ACCIDENT. *TR

Mileage: 106,000

ONCE AGAIN, MY POWER STEERING FAILED AND HAD TO RESET IT. IS FORD WAITING FOR A LAWSUIT OR A DEATH TO RECALL THIS HAZARD? IF SOMEONE'S VEHICLE DOES THIS WHILE AT HIGHWAY SPEEDS- A LAWSUIT IS WAITING TO HAPPEN. *TR

Mileage: 122,000

POWER STEERING WENT OUT. WAS NEAR HOME AND ABLE TO GET VEHICLE INTO DRIVEWAY. AFTER SHUTTING OFF AND RE-STARTING POWER STEERING WORKED. STEERING WHEEL VIBRATED WHILE DRIVING UNTIL REPAIR MADE. *TR

Mileage: 97,221

MY POWER STEERING KEEPS GOING OUT AND ON AND OUT AND ON AT ANY RATE OF SPEED. I CAN'T AFFORD THE 1500.00 TO REPLACE IT SINCE I JUST HAD MY TRANSMISSION REPLACED AT 4,000.00 IT IS A BIG SAFETY ISSUE AND I'VE SEEN 1000 OTHER COMPLAINTS ONLINE. FORD NEEDS TO DO A RECALL. THIS IS RIDICULOUS. GM JUST DID A RECALL AND IT IS THE SAME PART. CAN SOMEONE HELP WITH THIS MATTER PLEASE? *TR

Mileage: 117,000

!ST TIME STARTED TO LEAVE, NO ASSIST. DROVE SHORT DISTANCE TO MY HOME. HARD TO STEER BUT DRIVABLE. SECOND TIME MY WIFE WAS DRIVING AND STARTED TO MAKE A TURN ,NO ASSIST. WAS ARRIVING AT DESTINATION. BOTH TIMES WHEN THE CAR WAS RESTARTED THE POWER ASSIST WORKED NORMALLY. THE 2 ABOVE INCIDENTS WERE ABOUT 2 WEEKS APART.THE LOSS OF ASSIST WILE DRIVING WAS ON 04-01-14. *TR

Mileage: 60,000

WAS DRIVING AND TAKING A TURN WHEN THE POWER STEERING WENT OUT. STOPPED THE CAR AND THEN SHUT IT OFF. WHEN I RESTARTED THE CAR THE POWER STEERING WAS BACK ON. HOWEVER, THERE WAS CONSIDERABLE SHAKING IN THE STEERING WHEEL WITH A RATTLING NOISE COMING FROM THE STEERING COLUMN. THIS WAS ONLY THE LATEST INCIDENT. EARLIER IN THE MORNING WHEN I STARTED MY CAR THERE WASN'T POWER STEERING. I TURNED THE CAR OFF AND THEN ON AGAIN AT WHICH TIME IT WORKED. THIS HAS BEEN GOING ON FOR ABOUT A MONTH HAPPENING MAYBE 1 OR 2 TIMES A WEEK. THE SHAKING AND NOISE FROM THE STEERING COLUMN IS GETTING LOUDER WHILE IDLING. *TR

Mileage: 164,232

I WAS DRIVING DOWN THE STREET AND MY POWER STEERING STOPPED WORKING FOR THE THIRD TIME IN A MONTH CAUSING ME TO RUN OFF THE ROAD BECAUSE I COULDN'T MAKE THE NEXT TURN. IF I PULL OVER, TURN OFF THE CAR, AND RESTART THEN IT WORKS FINE. IF I WAS GOING ANY FASTER, THIS COULD HAVE BEEN FATAL. *TR

Mileage: 110,000

I WAS ATTEMPTING TO LEAVE A GAS STATION WHEN THE POWER STEERING FAILED. TURNED THE VEHICLE OFF FOR ABOUT 10 SECONDS, THEN ON AGAIN. STILL NO POWER STEERING. WITH GREAT DIFFICULTY AND WITH NO POWER STEERING, BACKED AWAY FROM THE GAS PUMP TO AN OUT-OF-THE-WAY AREA. TURNED THE VEHICLE OFF THEN ON AGAIN. POWER STEERING RETURNED. I CHECKED ONLINE TO FIND THAT OTHER FORD/ESCAPE OWNERS HAVE EXPERIENCED THE SAME THING. IT ALSO HAPPENED AGAIN TWO WEEKS LATER AT ANOTHER LOCATION. *TR

Mileage: 86,000

I WAS DRIVING IN TOWN AND ALL OF A SUDDEN MY POWER STEERING LOCKED UP AND WOULD NOT RELEASE. USUALLY IF YOU PUT THE CAR IN PARK, SHUT IT OFF, LET IT SIT FORE AWHILE THEN START IT BACK UP IT WELL EVENTUALLY RELEASE. HOWEVER, IT HAPPENS REGULARLY AND IS A DANGEROUS THING TO HAVE HAPPEN SUDDENLY. *TR

Mileage: 101,500

WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING WHEEL BEGAN TO PULL AND SHAKE TO THE LEFT AND RIGHT. THE POWER STEERING ALSO SHUTS OFF ENTIRELY WHILE DRIVING, AND RANDOMLY WHEN STARTING THE CAR. THE CAR IS INCREDIBLY DIFFICULT TO STEER WHEN THIS OCCURS, MAKING IT ALMOST IMPOSSIBLE FOR ME TO DRIVE. SHUTTING OFF AND RESTARTING THE CAR WILL SOMETIMES RESTART THE POWER STEERING, BUT THE SHAKING AND PULLING DOES NOT STOP. *TR

Mileage: 146,000

WHEN I START THE IGNITION EN VARIOUS OCCASIONS I DON'T HAVE POWER STEERING I HAVE TO TURN THE IGNITION ON AND OFF MULTIPLE TIMES UNTIL I REGAIN POWER STEERING. WHILE I'M DRIVING MY STEERING WHEEL STARTS TREMBLING AND SHAKING. WHEN THAT OCCURS AND I COME TO A STOP I LOOSE MY POWER STEERING. I HAVE TO TURN THE IGNITION ON AND OFF MULTIPLE TIMES UNTIL I REGAIN POWER STEERING. *TR

Mileage: 79,000

POWER STEERING STOPPED WORKING WHILE TURNING CORNER--CAR HIT MAIL BOX @ 10MPH. POWER STEERING GOES OUT ANYTIME. *TR

Mileage: 75,000

THIS IS THE FOURTH TIME THAT THE POWERING STEERING HAS GONE OUT ON MY ESCAPE. I HAVE REPORTED THE OTHER INCIDENTS AS WELL. JUST IMPATIENTLY WAITING FOR FORD TO RECALL THIS ISSUE THAT IS LIFE THREATENING!! THESE LAST TWO TIMES HAVE BEEN AT A LOW RATE OF SPEED THANK GOODNESS! ITS REALLY SCARY WHEN THE STEERING GOES OUT WHILE DRIVING. I REALLY LIKE MY VEHICLE BUT I THINK I AM GOING TO TRADE IT SO DRIVING WILL BE LESS STRESSFUL FOR ME, EVEN THOUGH I HAVE INVESTED THOUSANDS OF DOLLARS IN THIS VEHICLE. FORD SUCKS AND NEEDS TO HELP SAVE LIVES... I WILL NOT BUY FORD AGAIN, THIS NEGLECT REALLY MAKES ME ANGRY! *TR

Mileage: 122,000

WITHOUT WARNING, THE POWER STEERING ON MY 2008 FORD ESCAPE SIMPLY WENT OUT. I HAD NO ISSUES OR INDICATION THAT THE STEERING WAS ABOUT TO FAIL AND SUDDENLY, THE POWER STEERING SIMPLY STOPPED WORKING. FORTUNATELY, THIS LOSS OF POWER STEERING DIDN'T RESULT IN A CRASH IN MY CASE. I QUICKLY SCHEDULED AN INSPECTION AT THE FORD DEALERSHIP AND THEY CONFIRMED THAT THE POWER STEERING HAD IN FACT FAILED. IN RESEARCHING THIS ISSUE ON THE INTERNET, I HAVE FOUND SCORES OF OTHER PEOPLE WITH THE SAME ISSUE. I DISCOVERED THAT FORD HAD CHANGED FROM A HYDRAULIC POWER STEERING SYSTEM TO AN ELECTRIC SYSTEM STARTING IN 2008. CLEARLY THIS SYSTEM IS DEFECTIVE AND SHOULD BE LOOKED INTO IMMEDIATELY. I WAS LUCKY NOT TO HAVE HAD AN ACCIDENT BUT ONE DAY SOME ONE WILL BE KILLED WHEN THIS SYSTEM FAILS AGAIN. DON'T LET THIS TURN INTO ANOTHER ISSUE LIKE IS CURRENTLY HAPPENING WITH GM IGNITIONS AND LIVES ARE LOST. *TR

Mileage: 126,000

WHILE DRIVING IN REGULAR TRAFFIC, I NOTICED THAT MY STEERING WHEEL WOULD SHUDDER WHEN STOPPED. AFTER PARKING, SHUTTING OFF CAR, AND THEN RETURNING, MY CAR HAD LOST ITS POWER STEERING. IT HAS INTERMITTENTLY RETURNED AFTER TURNING CAR. OFF/ON, BUT IT IS HAPPENING MORE OFTEN. QUICK INTERNET SEARCH LISTED VERY SIMILAR ISSUES AND SYMPTOMS. ALL POINTING TOWARDS THE ELECTRONIC STEERING ASSEMBLY. WHICH LOOKS LIKE IT COSTS NEARLY $1400 TO FIX USUALLY. I FIND THIS EXTREMELY DANGEROUS AND WILL NOT BE HAVING MY WIFE OR CHILD IN THIS VEHICLE. *TR

Mileage: 90,000

MY ESCAPE HAD A FAULTY POWER STEERING SENSOR OR STEERING COLUMN THAT WOULD ALLOW THE POWER STEERING TO STOP WORKING AT UNKNOWN TIMES. THIS HAPPENED SEVERAL TIMES WHILE DRIVING AND AFFECTED THE WAY THE CAR WOULD STEER. I HAD TO REPLACE THIS AT THE FORD DEALERSHIP AT A COST OF $1,200 TO ME. THIS SHOULD BE A RECALL ITEM THAT FORD IS REQUIRED TO PAY FOR. *TR

Mileage: 107,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AS THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT STOPPED THE VEHICLE AND TURNED THE ENGINE OFF. AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

I WAS DRIVING DOWN THE HIGHWAY SLOWING DOWN TO MAKE A LEFT HAND TURN AND WAS UNABLE TO TURN WHEEL. AFTER RESEARCHING IT FOUND OUT IF YOU HAVE THE HEAT ON IT WILL CAUSE THE SENSOR TO OVER HEAT. THIS IS UNACCEPTABLE. *TR

Mileage: 160,000

WHILE DRIVING I LOST ALL POWER STEERING. THE SUV BECAME VERY DIFFICULT TO STEER. ONCE I WAS ABLE TO MUSCLE IT OVER TO THE SIDE OF THE ROAD THE STEERING WHEEL STARTED TO SHAKE BACK AND FORTH ON ITS OWN. AFTER TURNING THE CAR OFF THEN BACK ON THIS WENT AWAY FOR A SHORT TIME. THEN AFTER ABOUT A MONTH OR SO IT HAPPENED AGAIN. NOW THIS HAPPENS FREQUENTLY. I CANT DRIVE WITHOUT THIS HAPPENING. THIS IS VERY DANGEROUS AND NEEDS TO BE RECALLED. *TR

Mileage: 201,333

FOR THE LAST COUPLE OF DAYS, WHENEVER I PUT MY CAR IN REVERSE AND BEGIN TO BACK UP, I LOSE MY STEERING ABILITY. THE ONLY WAY I CAN GET MY STEERING WHEEL TO WORK AGAIN IS IF I TURN MY CAR OFF AND THEN TURN IT BACK ON AGAIN. WELL, TODAY, IT HAPPENED AGAIN, BUT THIS TIME I TRIED MULTIPLE TIMES TO TURN MY CAR OFF AND TURN IT BACK ON AND MY POWER STEERING WOULD NOT KICK BACK IN. I HAVE READ THROUGH MANY COMPLAINTS ON HERE AS WELL AS OTHER SITES AND SEE THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR 2008 ESCAPE. I HAVE SEEN THAT IT CAN COST OVER $1400 TO GET IT FIXED!! I DO NOT HAVE THAT KIND OF MONEY RIGHT NOW!! THE FACT THAT THERE WAS NO WARNING LIGHT TO TELL ME THAT SOMETHING IN THE POWER STEERING WAS GOING IS RIDICULOUS!! IN THE PAST 2 YEARS I HAVE HAD TO REPLACE THE TRANSMISSION, GET A NEW BATTERY, GET BRAKES, TIRES,NEW GAS TANK, NEW SENSOR FOR THE HEATING CONTROL, AND THE LIST CONTINUES. THIS CAR IS ONLY 6 YEARS OLD AND JUST PAST 100,000 MILES!!! I SHOULD NOT HAVE HAD TO REPLACE ALL THESE THINGS ALREADY!! I AM NOT ABOUT TO PUT ANOTHER $1400+ IN THIS VEHICLE ESPECIALLY SINCE IT SEEMS TO BE AN ONGOING PROBLEM WITH MANY OTHER ESCAPES. TIME TO DO A RECALL PEOPLE OR YOU CAN GLADLY TAKE THIS CAR BACK!! *TR

Mileage: 108,000

THIS HAPPENS MULTIPLE TIMES ON A LONG DRIVE OVER 30 MINUTES. AS I AM DRIVING THE POWER STEERING IN MY 2008 FORD ESCAPE XLT WILL FAIL AND I WILL LOSE THE ABILITY TO STEER MY VEHICLE. I HAVE ALMOST HAD SEVERAL SEVERE ACCIDENTS ON THE HIGHWAY WHEN IT HAPPENS AT 70MPH. THIS IS A HUGE SAFETY ISSUE AND THERE ARE MANY REPORTS OF THIS HAPPENING ONLINE TO SIMILAR 2008 ESCAPES. FORD HAS BEEN SILENT ON THE ISSUE. THIS NEEDS A RECALL IN PLACE IMMEDIATELY. FORD IS AWARE OF THE PROBLEM AND HOW TO FIX IT. AVERAGE REPAIR COSTS ARE >1400. I CAN NOT AFFORD THAT AND WILL CONTINUE TO DRIVE/RISK MY LIFE UNTIL THIS IS RECALLED BECAUSE I HAVE NO OTHER OPTIONS. THE PROBLEM RESOLVES ITSELF AFTER RESTARTING THE VEHICLE BUT HAPPENS A SHORT TIME LATER. PLEASE LOOK INTO THIS, I DON'T FEEL SAFE AND THIS IS A HUGE SAFETY ISSUE. *TR

Mileage: 53,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. . THE CONTACT STATED WHEN HE ATTEMPTED TO PULL OUT OF THE PARKING SPACE, HE WAS UNABLE TO STEER. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN TAKEN THE DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSES OF THE FAILURE .THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APROXIMATELY 119,000.

Mileage: 119,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.

Mileage: 140,000

WHEN I WAS DRIVING AND THEN GOING TO MAKE A TURN THE CAR GAS AND STEERING SHUT DOWN AND THE CAR WOULD NOT MOVE ANY LONGER. THE STEERING WHEEL ALSO GOT STUCK IN THE PROCESS OF TURNING AND. THE GAS PEDDLE ALSO HAVE BEEN GETTING STUCK BEFORE THIS INCIDENT IT HAS BEEN GOING ON FOR AT LEAST 3YRS 2011 UNTIL 2014 THE PRESENT WE HAVE GONE TO CHECK IT PUT NO DIAGNOSIS WAS DONE TO LET US KNOW THE STEERING COLUMN SYSTEM WAS OUT UNTIL THIS YEAR WHEN THE CAR WENT OUT COMPLETELY. THIS IS NOT AN ACCEPTABLE PROBLEM AND I SHOULD NOT HAVE TO PAY TO GET IT REPAIRED. *TR

Mileage: 166,395

AT IDLE AND WHILE DRIVING THE STEERING WHEEL TWITCHES FROM LEFT TO RIGHT UNCONTROLLABLY AND WITHOUT WARNING. MANY CONSUMERS I'VE RESEARCHED ARE HAVING SAME PROBLEM FOLLOWED BY TOTAL POWER STEERING FAILURE AND EXTREME DIFFICULTY IN STEERING. *TR

Mileage: 89,543

HAPPENED SEVERAL TIMES SINCE NOV 2013, WHILE PULLING FROM PARKED POSITION, STEERING IS VERY DIFFICULT TO TURN. HAVE TO TURN OFF ENGINE AND RESTART TO HAVE STEERING OPERATIONAL. HAS OCCURRED 6 TIMES. *TR

Mileage: 129,000

DRIVING DOWN THE ROAD, TURNED DOWN A BUSY STREET, WHEEL LOCKED UP. COMPLETELY FROZEN, TOOK AN INCREDIBLE AMOUNT OF STRENGTH TO TURN INTO A PARKING LOT TO SAFETY. RESTARTED CAR AND IT WAS FIXED. HAPPENED AGAIN LATER THAT DAY GOING DOWN THE HIGHWAY, STEERING WHEEL LOCKED. (IT'S LIKE I HAVE NO POWER STEERING AT ALL, BUT IT IS ALL ELECTRIC). THE WHEEL HAS CONTINUED TO LOCK AT RANDOM TIMES, WITH NO WARNING WHAT SO EVER FOR 20 (TWENTY!) MORE TIMES, I HAVE DOCUMENTED THEM ALL. NOTHING PROVOKES THIS HAPPENING, LIKE TURNING, GOING UP OR DOWN HILL, SLOW SPEEDS, NOTHING, IT JUST HAPPENS OUT OF NO WHERE. THIS IS EXTREMELY DANGEROUS, NUMEROUS TIMES I HAVE BEEN IN VERY HEAVY TRAFFIC WITH NO OUTLET AVAILABLE FOR ME TO TURN INTO. IT HAS HAPPENED WAITING AT A STOPLIGHT IN A TURN ONLY LANE, BUT I CAN'T TURN THE WHEEL. IT HAS HAPPENED AGAIN WHILE IN THE MIDDLE LANE OF A BUSY HIGHWAY AND I'VE HAD TO VERY FORCEFULLY ANGLE THE WHEEL SO I COULD GET ON THE SHOULDER. THE WHEEL UNLOCKS AFTER YOU RESTART THE CAR. MY STABILITY CONTROL LIGHT TURNS ON EVERY TIME THE WHEEL LOCKS. I HAVE DONE RESEARCH THIS IS A KNOWN PROBLEM, HUNDREDS OF COMPLAINTS AND FORD IS DOING NOTHING ABOUT IT. FROM WHAT I HAVE READ, YOU HAVE TO REPLACE THE ENTIRE STEERING COLUMN (A $1,300 FIX) DUE TO A FAULTY SWITCH. THIS IS EXTREMELY DANGEROUS AND I COULD VERY EASILY WRECK IF IT HAPPENS IN A BAD TIME OR BAD LOCATION. I HAVE HAD NUMEROUS VERY CLOSE CALLS ALREADY AND I AM AFRAID TO CONTINUE DRIVING EVERY DAY. FORD NEEDS TO RECALL THIS IMMEDIATELY. *TR

Mileage: 52,000

THE STEERING ON THE SUBJECT VEHICLE "FAILED" INTERMITTENTLY. IN ESSENCE, THE POWER STEERING BECAME NON-POWER STEERING WITHOUT ANY WARNING ON 3 OR 4 OCCASIONS. THE VEHICLE WAS MUCH MORE DIFFICULT TO STEER THAN A CAR THAT HAD STANDARD STEERING. IF THE CAR WAS RE-STARTED, ON OCCASION IT WOULD RECOVER THE POWER STEERING. I NEEDED TO HAVE THE ENTIRE STEERING COLUMN REPLACED, WHICH WAS A REPAIR THAT COST $970.60. MORE IMPORTANTLY, THIS IS A SERIOUS SAFETY ISSUE. *TR

Mileage: 114,000

THE POWER STEERING SUDDENLY STOPPED FUNCTIONING WHILE TRAVELING 45 MPH ON THE HIGHWAY. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD AND CALL FOR ASSISTANCE. AFTER GETTING THE CAR TO A NEARBY GARAGE THEY INFORMED ME NOTHING WAS WRONG ONCE THE CAR WAS TURNED OFF AND THEN ON AGAIN. I TOOK THE CAR TO A FORD DEALER WHERE THEY KNEW OF THE ISSUE AND SAID IT WAS A COMMON FAILURE IN THE 2008 FORD ESCAPES. THE FIX WAS TO REPLACE THE ENTIRE STEERING COLUMN. A QUICK SEARCH OF THE INTERNET FOR 2008 FORD ESCAPE POWER STEERING FAIL YIELDED MULTIPLE RESULTS AND A PENDING RECALL IN CANADA FOR AN ISSUE WITH THE POWER STEERING SENSOR. *TR

WITHOUT WARNING, THE POWER STEERING ON MY 2008 FORD ESCAPE SIMPLY WENT OUT. I HAD NO ISSUES OR INDICATION THAT THE STEERING WAS ABOUT TO FAIL AND SUDDENLY, THE POWER STEERING SIMPLY STOPPED WORKING. FORTUNATELY, THIS LOSS OF POWER STEERING DIDN'T RESULT IN A CRASH IN MY CASE. I QUICKLY SCHEDULED AN INSPECTION AT THE FORD DEALERSHIP AND THEY CONFIRMED THAT THE POWER STEERING HAD IN FACT FAILED REQUIRING REPLACEMENT OF MY STEERING COLUMN. THIS WAS ALMOST A $1,600 REPAIR BUT HAD TO BE DONE IMMEDIATELY DUE TO THE SERIOUS NATURE OF THE FAILURE. IN RESEARCHING THIS ISSUE ON THE INTERNET, I HAVE FOUND SCORES OF OTHER PEOPLE WITH THE SAME ISSUE. I DISCOVERED THAT FORD HAD CHANGED FROM A HYDRAULIC POWER STEERING SYSTEM TO AN ELECTRIC SYSTEM STARTING IN 2008. CLEARLY THIS SYSTEM IS DEFECTIVE AND SHOULD BE LOOKED INTO IMMEDIATELY. I WAS LUCKY NOT TO HAVE HAD AN ACCIDENT BUT ONE DAY SOME ONE WILL BE KILLED WHEN THIS SYSTEM FAILS AGAIN. DON'T LET THIS TURN INTO ANOTHER ISSUE LIKE IS CURRENTLY HAPPENING WITH GM IGNITIONS AND LIVES ARE LOST. *TR

Mileage: 96,889

LOST POWER STEERING WHEN TURNING FROM A STOP. PULLED OVER STOPPED AND RESTARTED THE CAR AND THE STEERING CAME BACK. HAPPENED AGAIN 2 WEEKS LATER. WHEN THE STEERING GOES OUT IT IS NEARLY IMPOSSIBLE TO STEER THE CAR. THE SECOND TIME IT HAPPENED WAS AT 30 MPH AND WAS LUCKY ENOUGH TO BE NEAR A SHOPPING CENTER WHERE I COULD PULL IN, STOP AND RESTART THE CAR. THERE IS NO WARNING WHEN THIS HAPPENS IT JUST GOES! *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

THE POWER STEERING GOES OUT WITHOUT ANY WARNING, MAKING THE CAR IMPOSSIBLE TO CONTROL. THIS IS A PROBLEM MANY MANY PEOPLE HAVE REPORTED, I CAN ONLY HOPE ENOUGH PEOPLE REPORT IT SO THAT YOU PERFORM A RECALL. THE POWER STEERING CAN COME ON AND GO OFF AGAIN INTERMITTENTLY, BUT THIS ONLY GIVES THE DRIVER A FALSE SENSE OF SECURITY AND ALLOWS THE PROBLEM TO GO UNCHECKED A LITTLE LONGER! *TR

Mileage: 88,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE APPROXIMATE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 87,500. THE VIN WAS NOT AVAILABLE.

Mileage: 87,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30MPH, A LOUD GRINDING NOISE EMITTED UNDER THE FRONT AND THE STEERING WHEEL FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO EXIT TRAFFIC BY TURNING THE STEERING WHEEL WITH FORCE. THE LOCAL MECHANIC INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE POWER STEERING COLUMN AND ADVISED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000. *TR UPDATED 11/20/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 5/5/2015 *JS

Mileage: 125,000

I WAS HEADING TO WORK ONE MORNING, AND I STARTED THE CAR UP AND DIDN'T HAVE POWER STEERING. I SHUT THE CAR OFF, AND THE STEERING CAME BACK. (AT THE BEGINNING, SHUTTING THE CAR OFF WOULD FIX THE PROBLEM RIGHT WAY.) I PULLED OUT OF MY DRIVEWAY AND DROVE DOWN THE ROAD WITH THE STEERING WHEEL SHAKING. THERE WAS ALSO A QUIET GRINDING NOISE COMING FROM THE STEERING COLUMN. AS THE CAR SLOWED DOWN (AT STOP LIGHTS ETC.), THE STEERING WHEEL SHOOK MORE AND THE NOISE GREW A LITTLE LOUDER. AS THE DAYS WENT ON (3-4 DAYS LATER), THE SHAKING AND NOISE GOT WORSE UNTIL IT WAS AN UNCONTROLLABLE, CONSTANT SHAKING OF THE STEERING WHEEL AND THE NOISE BECAME SO LOUD AND HORRID THAT I THOUGHT THE CAR MIGHT BREAK DOWN. WITHIN THAT WEEK, AS I STARTED MY CAR, THE POWER STEERING WENT OUT ABOUT A TOTAL OF 10 TIMES, AND I HAD TO SHUT OFF THE CAR AND RESTART IT. UNLIKE AT THE BEGINNING, BY THE END OF THE WEEK, I HAD TO SHUT MY CAR OFF 4-5 TIMES BEFORE THE STEERING WOULD COME BACK. THE LAST DAY OF DRIVING THE CAR, THE STEERING WHEEL WAS SO LOOSE THAT IT WAS HARD TO CONTROL ON THE BACK ROADS/HIGHWAYS/FREEWAYS AND OVER POT HOLES. AT ONE POINT, I MADE A RIGHT HAND TURN, AND I ALMOST THOUGHT I WAS NOT GOING TO BE ABLE TO BRING THE STEERING WHEEL/CAR BACK. THANKFULLY, I (AND NO ONE ELSE) HAS DIED FROM THIS MANUFACTURER DEFECT IN THE 2008 FORD ESCAPES, BUT IS THAT WHAT IT IS GOING TO TAKE IN ORDER FOR SOMETHING TO BE DONE? *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ELECTRONIC POWER STEERING HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *TR

Mileage: 80,000

AFTER DRIVING ON THE FREEWAY FOR APPROXIMATELY 45 MILES, I WAS UNABLE TO STEER THE WHEEL WITHOUT A LOT OF FORCE. I WAS UNABLE TO STAY ON THE ROAD AND CAME VERY CLOSE TO HITTING ANOTHER VEHICLE BEFORE COMING TO A STOP ALONG SIDE THE FREEWAY. IN THE PAST 6 MONTHS I HAVE HAD TO REPLACE THE TRANSMISSION (AT 69000 MILES) AND NOW THIS. I AM NOT AN AGGRESSIVE DRIVER AND FEEL THESE PROBLEMS SHOULD BE ADDRESSED. THE STEERING IS A VERY SERIOUS SAFETY ISSUE AND SHOULD HAVE A RECALL! *TR

Mileage: 77,500

ELECTRIC POWER STEERING WENT OUT WITHOUT ZERO WARNING SIGNS AND ZERO WARNING SIGNIFIERS FROM VEHICLE DASH. WAS DRIVING ON I-10 AT 75 MPH - STEERING HAS ALWAYS SHOOK AT SPEEDS OVER 70 MPH - STEERING JUST LOCKED UP IN THE MIDDLE OF DRIVING, AND WENT INTO MANUAL MODE. THERE IS NO RECALL ON THIS ITEM WITH FORD, BUT THE SAME ISSUE, AT ABOUT THE SAME MILEAGE HAS BEEN REPORTED ALL OVER NORTH AMERICA (UP INTO CANADA AS WELL. CANADA HAS OPENED AN INVESTIGATION ON THIS MATTER FOR THEIR CITIZENS. A REPORT HAS BEEN SUBMITTED TO FORD AND I HAVE BEEN TOLD TO CONTACT THE DEALERSHIP - IT IS MY PERCEPTION THAT ALL OWNERS OF THIS VEHICLE HAVE BEEN TOLD THE SAME THING. HOWEVER, A RESOLUTION MUST BE MADE - AND NOT AT THE COST OF THE OWNERS BECAUSE THIS SEEMS CHRONICALLY DEFECTIVE. THE 2008 FORD ESCAPE WAS THE FIRST TO HAVE THIS SPECIFIC POWER STEERING PLACED IN IT. *TR

Mileage: 123,750

UPON STARTING MY CAR, I REALIZED I COULD NOT TURN THE STEERING WHEEL WITHOUT GREAT EFFORT. TRIED IT THE NEXT DAY, AND THE POWER STEERING WAS WORKING, ALTHOUGH THE STEERING WHEEL WAS VIBRATING STRANGELY. HAVE HAD THE SAME PROBLEM 2 ADDITIONAL TIMES. AFTER READING NUMEROUS OTHER ENTRIES ON NHTSA WEBSITE ON THIS SAME ISSUE, I LEARNED THAT IF I TURNED THE CAR OFF AND THEN TURNED IT ON, POWER STEERING RESUMED. THIS WORKED FOR ME THIS MORNING AFTER 3 ATTEMPTS. BROUGHT INTO MECHANIC AND THEY COULD NOT ASSESS ISSUE. WILL BE BRINGING INTO DEALER THIS WEEK. VERY CONCERNED ABOUT WHAT HAPPENS IF I'M DRIVING AND THIS OUTAGE RECURS. *TR

Mileage: 89,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS SHUT OFF AND RESTARTED SEVERAL TIMES BEFORE THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT WAS UNABLE TO PRODUCE A REMEDY. THE FAILURE MILEAGE WAS 171,979. *TR

Mileage: 171,979

ON FEB 4 2014 OUR DAUGHTER CALLED VERY UPSET STATING WHILE MAKING LEFT HAND TURN STEERING FROZE UP STOPPED CAR NO ONCOMING TRAFFIC FORCED STEERING BACK CAME CLEAR LATER THAT AFTERNOON STEERING FROZE 2 MORE TIMES ON MY WIFE HAD TO TURN ENGINE OFF AND RESTART STEERING WHEEL ALSO HAD A SLIGHT VIBRATION FORD HAS TO KNOW THEY HAVE A PROBLEM ECHLON FORD STRATFORD NJ KNOWS AND HAD NO PROBLEM HANDING ME A BILL FOR 1431.06 IM JUST GLAD THERE WERE NO INJURIES OR ACCIDENTS OR MUCH WORSE MY WIFE AND I HAVE OWNED 5 FORD VEHICLES OVER THE YRS WILL NOW BUY A GMC TERRAIN IF FORD DOES NOT ADDRESS THIS PROBLEM. *TR

Mileage: 119,200

STEERING WHEEL STARTED TO SHAKE FROM SIDE TO SIDE THEN LOST POWER TO STEERING WHEEL LIKE IT WENT FROM EASY TO VERY HARD TO STEER. TURNED CAR OFF THE RESTARTED AND IT WAS OK. NOW IT HAPPENS ALL THE TIME. WHEN I START CAR UP NO POWER, WHILE I'M DRIVING AND I LOSS POWER. *TR

Mileage: 197,000

WHILE DRIVING, THE STEERING WHEEL WOULD SHIMMY AS IF A WHEEL WAS OUT OF ALIGNMENT. THE STEERING WHEEL LOCKED UP AND WAS EXTREMELY DIFFICULT TO TURN. I PULL OFF INTO A SERVICE ROAD AND TURNED THE CAR OFF. I STARTED THE CAR BACK UP AFTER ABOUT 5 MINUTES AND I WAS ABLE TO STEER AGAIN. IT HAPPENS REPEATEDLY WHEN AFTER THE CAR HAS BEEN PARKED AND I START THE CAR UP, THE STEERING FREEZES. I'LL RESTART THE CAR 3 OR 4 TIMES BEFORE THE STEERING UNFREEZES. *TR

Mileage: 120,000

I WAS DRIVING TO PARKING LOT AT LOCAL STORE AND THE POWER STEERING QUIT WORKINGSO I STOPPED IN A SAFE AREA TO INVESTIGATE THE PROBLEM SHUT THE VEHICLE OFF TO LOOK UNDER THE HOOD DID NOT FIND ANYTHING STARTED THE VEHICLE BACK UP PROBLEM WENT AWAY THEN IT HAPPENED AGAIN AT HOME UPON STARTUP NO POWER STEERING TURN VEHICLE BACK OFF HAS TO DO THIS A COUPLE OF TIMES THEN PROBLEM WENT AWAY.NOW THIS PROBLEM IS MORE CONSTANT OF NO POWER STEERING AND NOW THE STEERING WHEEL SITS AND CHATTERS BACK AND FORTH AT IDLE AND DRIVING DOWN THE ROAD SO I TOOK IT TO THE DEALER SHIP AND TALKED TO THE GUYS IN THE PARTS DEPARTMENT AND THEY SAID THIS IS AN ONGOING PROBLEM AND FORD CAN GET IT FIGURED OUT AS TO WHAT THERE GOING TO DO THEY SAID AS OF RIGHT NOW THEY CAN'T ORDER ANY POWER ASSIST COLUMNS RIGHT YET SO I GUESS FORD IS DRAGGING THERE FEET ON THIS ONE I GUESS UNTIL SOMEONE DIES MAYBE ALL THE FORD CEO'S NEED GET INTO ONE OF THEY PROBLEM VEHICLES AND DRIVE FOR AWHILE AND SEE WHAT ALL OF US ARE TALKING ABOUT?? *TR

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, STEERING BECAME EXTREMELY DIFFICULT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 84,000. *TR

Mileage: 84,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE; HOWEVER, THE CONTACT CONTINUED TO DRIVE THE VEHICLE AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR

Mileage: 90,000

THE STEERING WHEEL LOCKED IN POSITION AND THE VEHICLE COULD NOT BE TURN IN ANY DIRECTION. THIS WAS A POTENTIALLY DEADLY SITUATION. THE DRIVER HAD NO WAY OF KNOWING WHEN IT MIGHT OCCUR. *TR

Mileage: 101,485

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE. THE VEHICLE WAS SHUT OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,000.

Mileage: 84,000

WHILE DRIVING THE VEHICLE IN A PARKING LOT THE POWERSTEERING CUT OUT. I WAS ABLE TO STOP THE VEHICLE AND AFTER SHUTTING THE CAR OFF AND TURNING IT BACK ON POWER STEERING WAS RESTORED. WHEN THE VEHICLE IS STOPPED THE STEERING WHEEL HAS STARTED TO RATCHET BACK AND FORTH. AFTER LOOKING AT A FEW FORUM I FOUND THAT THE STEERING WHEEL POSITION SENSOR FAILS AND CAUSES THESE PROBLEMS REGULARLY. *TR

Mileage: 122,000

I TURNED MY CAR ON AND STARTED DRIVING STRAIGHT FORWARD. SHORTLY AFTER I REALIZED I HAD NO POWER STEERING. THE ONLY WAY I COULD TURN WAS TO MUSCLE THE WHEEL. BACKED UP AND PARKED THE CAR FOR THE NIGHT. NEXT MORNING STARTED IT AND HAD NO ISSUES. THE WEEK BEFORE I HAD NOTICED SOME KNOCKING AND TICKING IN THE WHEEL. SO FIGURED I'D GET IT CHECKED OUT AFTER LOOSING IT COMPLETELY. STOPPED TO GET GAS AND AS I WAS PULLING OUT ONTO THE BUSY HIGHWAY LOST IT AGAIN HAD TO MUSCLE THE WHEEL TO AVOID BEING T-BONED. IMMEDIATELY TOOK IT TO THE DEALERSHIP. THEY KNEW THE PROBLEM IMMEDIATELY AND GAVE ME HIGH ESTIMATES WHICH WAS A RED FLAG FOR ME THAT IT MIGHT BE A COMMON ISSUE IF THE RECEPTIONIST CAN DIAGNOSE IT. DID SOME RESEARCH TO CHECK OTHER OPTIONS LIKE FLUID OR BELTS. SAW 1000'S OF SIMILAR COMPLAINTS ONLINE AND 100'S HERE. SOMETHING NEEDS TO BE DONE TO MAKE FORD RECALL THIS BEFORE SOMEONE DIES.EVEN IF SOMEONE DIES IT PROBABLY WON'T GET FIXED BECAUSE THEY AREN'T AROUND TO TELL THAT THEY LOST STEERING. PLUS THE PROBLEM FIXES ITSELF AFTER BEING TURNED OFF SO IT MAY NOT SHOW IN INVESTIGATIONS OF A FATALITY. ALSO THE ISSUE SEEMS TO HAPPEN AFTER THE CAR REACHES 100,000 MILES. SO COMPLAINTS AND INCIDENTS WILL ONLY GO UP AS MORE CARS HIT THAT 100K MILE MARK. NOW IT THE TIME TO ATTACK THE PROBLEM. *TR

Mileage: 144,500

WHILE IN MOTION, THE STEERING WHEEL WAS A LIKE A DEAD WEIGHT DROPPED ON IT AND WAS VERY HARD TO STEER AND DRIVE THE VEHICLE. MAKING IT VERY UNSAFE TO OPERATE. I RESEARCHED MY ISSUE AND FOUND OTHER COMPLAINS REGARDING THE SAME MODEL AND YEAR. *TR

MY WIFE WAS DRIVING MY 9 YEAR OLD DAUGHTER TO HER KARATE CLASS WHEN THERE WAS SUDDENLY A LOT OF VIBRATION IN THE WHEEL.THE STEERING WHEEL SUDDENLY LOCKED UP CAUSING MY WIFE TO LOSE POWER STEERING ON A SMALL TURN. MY WIFE WAS ABLE TO GET OUR CAR OFF THE ROAD AS THERE WAS A DIRT PULLOFF TO THE SIDE. WE TOOK IT TO A GARAGE AND THEY SAID THIS IS A COMMON PROBLEM. AFTER DOING RESEARCH I FOUND OTHER CAR MANUFACTURERS WILL HONOR A RECALL FOR THIS SAME PROBLEM. FORD IS NOT HONORING ANY RECALLS AND IS MAKING MONEY OFF OF THIS DANGEROUS DEFECT. IT IS SAD TO SEE A CAR MANUFACTURER WHO IS WILLING TO PUT FAMILIES LIVES AT RISK TO MAKE EXTRA CASH. AFTER TALKING AROUND MY MOTHER ALSO HAD THE SAME PROBLEM WITH HER ESCAPE OF THE SAME YEAR. I HAD ALWAYS BEEN A FAN OF FORD PRODUCTS, HOWEVER I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. *TR

Mileage: 100,000

OUR FORD ESCAPE LOST POWER STEERING RIGHT AS WERE GOING INTO A CURVE IN THE ROAD. THERE WAS NOT WARNING THAT THIS WAS GOING TO HAPPEN. LUCKY I WAS ABLE TO GET THE VEHICLE STOPPED. ONCE I TURNED THE CAR OFF AND BACK ON AGAIN THE STEERING STARTED TO WORK. THIS PROBLEM STARTED TO HAPPEN MORE OFTEN WHICH PROMPTED ME TO RESEARCH WHAT THE PROBLEM WAS. I WAS SURPRISED TO DISCOVER THAT MANY FORD ESCAPE OWNERS HAVE EXPERIENCED THE SAME PROBLEM. EVERYTHING I HAVE READ STATES THE STEERING COLUMN IS FAULTY AND NEEDS REPLACED. THIS IS A SERIOUS SAFETY CONCERN SINCE THIS IS MY WIFE'S DAILY DRIVER. *TR

Mileage: 125,000

POWER STEERING QUIT WHILE DRIVING DOWN THE ROAD. COULD NOT GET THE VEHICLE OFF THE ROAD FAST ENOUGH FOR ON COMING TRAFFIC. I SEE THAT THERE HAD BEEN QUITE A FEW COMPLAINTS WITH THE SAME PROBLEM. NOT SURE WHY A RECALL HAS NOT BEEN MADE. *TR

Mileage: 109,000

NO POWER STEERING UPON VEHICLE START UP. POWER STEERING RETURNS AFTER TURNING OFF AND RESTARTING VEHICLE 1-4 TIMES. *TR

Mileage: 155,000

POWER STEERING STOPPED WORKING PULLED OVER STOPPED ENGINE RESTARTED STEERING WORKING AGAIN GOOGLE PROBLEM WHEN I RETURNED HOME FOUND MANY ANGRY PEOPLE WITH SAME PROBLEM. SEEMS TO BE A PROBLEM THAT IS NOT AN EASY FIX AND COMMON TO THE STEERING OF THE 2008 FORD ESCAPES. *TR

Mileage: 82,000

I WAS GOING TO DRIVE HOME FROM WORK, UPON GOING TO BACK OUT OF MY PARKING SPACE I REALIZED I HAD NO POWER STEERING. I HAD NO CHOICE BUT TO DRIVE THE VEHICLE HOME, 25MINUTES ON THE FREEWAY. AFTER GETTING HOME AND GOING TO TAKE THE VEHICLE TO THE MECHANIC THE STEERING WAS FINE. MECHANIC SAID IT WAS ELECTRONIC AND HAD TO BE REPAIRED AT THE DEALER. WHILE RESEARCHING THE PART THIS EVENING I FOUND HUNDREDS TO THOUSANDS OF THE SAME COMPLAINT. JUST EMAILED FORD FROM THEIR WEBSITE, WILL ALSO TRY CALLING ON MONDAY. THIS PART FAILURE IS GOING TO CAUSE SERIOUS INJURY, ACCIDENT OR DEATH AND NEEDS TO BE INVESTIGATED AND RECALLED. *TR

Mileage: 76,000

TL - THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 35 MPH THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE, IT THEN BECAME HARD TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING SHAFT POSITION SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000. RK

Mileage: 84,000

AT FIRST IT WAS HARD TO START UNLESS I PUSHED THE KEY IN WHILE STARTING THEN THE POWER STEERING JUST WENT OUT TOTALLY. THE STEERING WHEEL ALSO VIBRATED WHEN SITTING AND IDLING PRIOR TO THE STEERING GOING OUT. *TR

Mileage: 91,000

POWER STEERING WORKS INTERMITTENTLY STEERING WHEEL HAS A SLIGHT TWITCH MOST DEFINITELY A SAFETY HAZARD WHEN IT JUST RANDOMLY STOPS SEEMS TO BE A COMMON ISSUE AMONG FORD ESCAPES. *TR

Mileage: 141,000

SOMETIMES WHEN THE VEHICLE IS STARTED THE POWER STEERING DOESN'T WORK, AND WHEN IT DOES THE STEERING WHEEL SHAKES WHEN THE VEHICLE IS IDLING AS WELL AS WHEN IT'S DRIVING. *TR

Mileage: 86,000

STEERING WHEEL STOPPED WORKING, NO POWER STEERING AT ALL. NOW WHEN YOU SIT STILL THE STEERING WHEEL JITTERS AND A KLICKING SOUND FROM WHERE STEERING GOES THRU FIREWALL. POWER STEERING WORKING AGAIN BUT STILL NERVOUS ABOUT IT. CAR IS NOW SETTING AT AUTO MECHANIC. *TR

Mileage: 173,000

THE POWER STEERING ON MY 2008 FORD ESCAPE JUST WENT OUT, BEFORE IT WENT OUT THE STEERING WHEEL MOVED LEFT TO RIGHT ON ITS OWN AT A IDLE. SOON AFTER THAT THERE WAS NO POWER STEERING AT ALL. I CALLED THE DEALERSHIP AND THEY SAID THEY WHERE NOT AWARE OF ANY PROBLEMS AND THAT I SHOULD BRING IT IN AND HAVE IT LOOKED AT. AFTER SEARCHING FOR THIS PROBLEM I FOUND OUT THERE ARE VERY MANY COMPLAINTS WITH THE SAME YEAR MAKE AND MODEL AS THE ONE I OWN EVEN THE SAME MILEAGE AT THE POINT OF BREAK DOWN. THIS IS VERY DANGEROUS IT WORKS WHEN IT WANTS TO, THE REPAIR IS CLOSE TO 2,000.00 AND I'M WONDERING WHY THERE IS NO RECALL ON THIS ISSUE CONSIDERING LIVES COULD BE LOST VERY EASILY IF IT DECIDES TO GO OUT DURING A SHARP TURN OR AT FASTER HIGHWAY SPEEDS. *TR

Mileage: 95,553

I WAS PULLING MY 2008 FORD ESCAPE OUT OF THE DRIVEWAY WHEN THE POWER STEERING FAILED. THE IGNITION WAS TURNED OFF AND THEN TURNED BACK ON AND PROBLEM SEEMED TO RESOLVE. HOWEVER, THAT WAS 2 WEEKS AGO AND IT HAS BEEN HAPPENING EVERY DAY SINCE. ALSO, THE STEERING WHEEL NOW VIBRATES FROM SIDE TO SIDE ALL THE TIME. THE VEHICLE ONLY HAS 56,000 MILES ON IT! I'M CONCERNED THAT IT MIGHT GO OUT WHILE I'M DRIVING. IT'S A COSTLY REPAIR THAT OUR FAMILY CAN'T AFFORD. I'VE SEEN THOUSANDS OF COMPLAINTS ON MULTIPLE WEBSITES. HOW CAN FORD NOT ISSUE A RECALL? THIS IS A HUGE SAFETY ISSUE!! *TR

Mileage: 55,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS SHUT OFF AND RESTARTED HOWEVER, THE FAILURE WAS SPORADIC. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TEENAGE DAUGHTER DRIVING TO SCHOOL WHEN ELECTRIC POWER STEERING FAILED WITHOUT WARNING. OBVIOUSLY IT IS THE POWER PORTION ONLY THAT FAILS, BUT SUDDEN LOSS OF POWER ASSIST IN A VEHICLE THE SIZE OF A FORD ESCAPE FOR A YOUNG DRIVER IS RATHER TRAUMATIC. HAD IT BEEN AT HIGHWAY SPEED ON A CORNER (LIKE 5 MINUTES EARLIER) INSTEAD OF A PARKING LOT THE RESULTS COULD HAVE BEEN HORRIBLE. RESEARCHING THE NHTSA WEBSITE I SEE THIS IS AN EXTREMELY COMMON COMPLAINT FOR SUCH A RELATIVELY NEW VEHICLE. *TR

Mileage: 88,825

MY WIFE COMPLAINED ONE DAY THE STEERING COLUMN WAS SHAKING. THEN A FEW DAYS LATER SHE SAID THE POWER STEERING WAS NOT WORKING. TO GET IT TO WORK, SHE TURNED THE IGNITION ON AND OFF UNTIL IT WORKED. I DROVE IT A FEW DAYS LATER AND FOUND THE COLUMN SHAKING VIOLENTLY. THE NEXT MORNING, THE BATTERY WAS DEAD. APPARENTLY THE SENSOR IN THE COLUMN DID NOT TELL THE IGNITION TO TURN OFF AND IT DRAINED THE BATTERY. TOW TRUCK STARTED THE BATTERY, I DROVE IT TO THE DEALER AND THEY TELL ME IT WILL BE $1000. RIDICULOUS. I HAVE NEVER HEARD NOR HAVE MY FRIENDS HEARD OF THIS TYPE OF ISSUE IN A CAR WITH LESS THAN 200,000 MILES. DEALER SAYS THIS IS INFREQUENT BUT FROM MY READING ON THIS SITE I AM DOUBTING THEIR WORD. FORD SHOULD BE MORE HELPFUL WITH THIS. SHARE THE COST OR REPAIR FOR FREE. THIS IS A SEVERE SAFETY ISSUE. OTHER THAN FIRES, OR BRAKES CAN YOU IMAGINE A MORE SERIOUS ISSUE. *TR

Mileage: 107,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 109000.

Mileage: 109,000

I PURCHASED A 2008 FORD ESCAPE ON SEPTEMBER OF 2013 EVERYTHING WAS RUNNING PROPERLY UNTIL THE MONTH OF FEBRUARY 2 ,2014 MY POWER STEERING BEGAN TO GET DIFFICULT TO TURN WHEN I TURNED OFF THE IGNITION AND BACK ON AGAIN IT WOULD RESUME TO ITS NORMAL PROCEDURES. ALSO THE STEERING COLUMN SHAKES WHEN I START THE VEHICLE IT NOW IT OCCURS MORE THAN BEFORE MY CONCERN IS DRIVING AND IT WOULD LOCK UP CAUSING AN ACCIDENT .I HAVE TAKEN MY VEHICLE FOR AN ESTIMATE WHICH WILL BE AROUND 1400 TO 1500 BEING THAT I AM BARELY PURCHASING I AM UNABLE TO FIX THIS PROBLEM.. THIS HOWEVER IS A GREAT CONCERN FOR OTHER PERSONS WITH PROBLEM THIS DEFINITELY SHOULD BE A RECALL ALERT!!! *TR

Mileage: 50,248

WAS MAKING A LFT HAND TURN OUT OF MY CHURCH PARKING LOT AND STEERING BECAME IMPOSSIBLE. IT TOOK BOTH HANDS TURNING WITH ALL MY STRENGTH TO MAKE THE TURN. WHEN ARRIVING HOME I HAD TO GET A MALE PERSON TO GET THE CAR INTO MY PARKING SPOT AS I COULD NOT. HE TURNED THE CAR OFF AND IT SAT FOR 10 MIN OR SO AND THEN WORKED JUST FINE. I AM SCARED TO DEATH THIS WILL HAPPEN AGAIN DURING HEAVIER TRAFFIC TIMES. *TR

Mileage: 133

SUDDENLY I BEGAN HEARING A CLICKING NOISE IN THE DASH OF MY 2008 ESCAPE WITH 96,800 MILES. NEXT I BEGAN HEARING A RASPY NOISE IN THE STEERING COLUMN. WHILE IN IDLE MY STEERING WHEEL JERKS TO THE LEFT AND RIGHT ON IT'S OWN. BOTH THE JERKING AND THE NOISES COME AND GO WITH OUT ANY PRIOR WARNING. THIS SEEMS TO BE A MAJOR ISSUE IN MANY OF THE 2008 ESCAPES, AND SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED. I CONTACTED FORD AND THEY ACTED LIKE THEY NEW NOTHING OF THE ISSUE. UNTIL THIS POINT I HAVE BEEN PRETTY PLEASED WITH MY VEHICLE, BUT THE FACT THAT FORD HAS NOT HAD A RECALL AFTER SO MANY INCIDENTS, MAKES ME NOT WANT TO BUY A FORD EVER AGAIN. MY MECHANIC HAS SUGGESTED I REPLACE THE ELECTRONIC STEERING COLUMN. THE COST WILL BE AROUND $1300.00 WITH PARTS AND LABOR. *TR

Mileage: 96,800

POWER STEERING ALL OF SUDDEN WENT OUT WHILE I WAS DRIVING. *TR

Mileage: 75,000

AFTER TAKING THE VEHICLE TO A FORD DEALER FOR AN OIL CHANGE THE NEXT DAY MY WIFE STARTED THE CAR IN A SCHOOL PARKING LOT AND THERE WAS NO POWER STEERING. NOT KNOWING WHAT TO DO, SHE DROVE IT. AFTER SHE PARKED IT AND STARTED IT AGAIN THE POWER STEERING CAME BACK. THE POWER STEERING NOW GOES OUT INTERMITTENTLY WHEN STARTING THE VEHICLE, SO WE TURN IT OFF AND BACK ON AND THE POWER STEERING IS RESTORED. AT STOPS THE STEERING WHEEL VIBRATES SIDE TO SIDE, BUT WHEN THE VEHICLE STARTS MOVING THE VIBRATION GOES AWAY. I SEE MANY POSTS ON THIS KNOWN ISSUE, IS SOMEONE GOING TO HAVE TO GET HURT OR DIE BEFORE A RECALL IS ISSUED ON THIS PROBLEM. *TR

Mileage: 56,000

WENT TO TURN ON THE VEHICLE AND HAD NO POWER STEERING. THE CAR HAD BEEN SITTING, IN THE COLD, A COUPLE DAYS. I CONTACTED THE DEALERSHIP AND THEY SUGGESTED TURNING THE CAR OFF AND BACK ON BUT THIS DIDN'T WORK. I WAS NOT CLOSE TO HOME SO I DROVE THE CAR, WITH NO POWER STEERING TO THE CLOSEST AUTO SHOP. AT THIS TIME I FOUND OUT THAT IT WAS AN ELECTRIC POWER STEERING UNIT. WHEN THE VEHICLE WAS TURNED BACK ON AT THE REPAIR SHOP THE POWERSTEERING WORKED FINE AND I DROVE HOME. OVER THE NEXT MONTH THIS WAS HAPPENING MORE AND MORE AND I STARTED HEARING A "NOISE" AND THE STEERING WHEEL WOULD MOVE WHEN IDLING. YESTERDAY, DRIVING DOWN THE HIGHWAY I LOST ALL POWERSTEERING. I WOULD HAVE TO TURN THE CAR OFF/ON SEVERAL TIME TO GET IT TO WORK AND WHEN IT IS WORKING THE STEERING WHEEL SHAKES! I WAS ASTOUNDED WHEN LOOKING ON LINE TO CHECK FOR A RECALL, THE NUMBER OF COMPLAINTS AND CUSTOMERS HAVING THE SAME ISSUE...SAME MODEL AND YEAR, AND YET NOTHING HAS BEEN DONE. I SPOKE WITH FORD THIS AFTERNOON, BOTH MY DEALERSHIP AT HOME AND THE MAIN CUSTOMER SERVICE CENTER TO WHICH I WAS TOLD "THAT THEY ARE UNAWARE OF ANY ISSUES, NO RECALL HAS BEEN ISSUED, AND THEY RECOMMEND THAT I GET THE REPAIR COMPLETED". OF COURSE THE REPAIR HAS TO BE DONE, TO THE TOON OF $1500...THIS IS CRAZY. THIS IS CLEARLY AND ISSUE WITH A MAJOR PART OF THE VEHICLE, A HUGE SAFETY CONCERN AS WELL. NO POWER STEERING ON A 4WD VEHICLE IS DANGEROUS! *TR

Mileage: 129,000

MY POWER STEERING JUST ALL OF A SUDDEN WOULD NOT WORK, I COULD TURN IT OFF AND BACK ON AND IT WOULD WORK INITIALLY. BUT THEN IT WOULD GO OUT AS I WAS DRIVING. NOW IT DOESN'T EVER WORK. ITS VERY DANGEROUS WHEN TRYING TO TURN ESPECIALLY IN BAD WEATHER. I CALLED ABOUT GETTING IT FIXED AND THEY SAID IT WOULD COST $908 FOR THE PART ALONE!! *TR

Mileage: 110,000

STARTED VEHICLE IN PARKING LOT. AS I WENT TO BACK OUT, I REALIZED I HAD NO POWER STEERING. TURNED VEHICLE OF, THEN BACK ON AND POWER STEERING CAME BACK. HOWEVER, NOW THE STEERING CHATTERS AT IDLE. AFTER HAVING READ THE NUMEROUS COMPLAINTS ON THE NHTSA SIGHT, I DECIDED TO ADD MINE TO THE LIST. OVER 1/3 OF ALL THE COMPLAINTS RECEIVED FOR THIS MODEL ARE FOR THE SAME ISSUE. WHEN IS THERE GOING TO BE A RECALL? *TR

Mileage: 180,000

I DON'T KNOW WHO TO CONTACT BUT MY 2008 FORD ESCAPE HAS EXPERIENCED POWER STEERING LOSS. THERE ARE SEVERAL ISSUES. THE POWER STEERING RANDOMLY GOES OUT WHILE DRIVING MAKING CONTROLLING THE ESCAPE IMPOSSIBLE. YOU HAVE TO TURN CAR OFF AND RESTART TO GET POWER STEERING TO COME BACK. IF THIS WOULD HAPPEN WHILE MOVING AT A FAST SPEED IT WOULD BE A VERY DANGEROUS SITUATION. I WILL BE TAKING MY CAR TO A DEALERSHIP TOMORROW BUT THERE HAS BEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS CONCERNING THIS SITUATION (HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING). FORD ESTIMATED REPAIR PRICE IS $1700. *TR

Mileage: 120,000

TWICE THIS MORNING, WHILE AT A STOP LIGHT, THE STEERING WHEEL HAS BEGUN TO MOVE ON ITS OWN. THE MOVEMENTS ARE SMALL, RAPID ADJUSTMENTS TO THE LEFT AND RIGHT. WHILE INVESTIGATING THE CAUSE, I FOUND THIS TO BE A GROWING PROBLEM REPORTED WITH THIS 1ST YEAR MODEL FORD ESCAPE WITH "ELECTRIC POWER STEERING", AND HAS BEEN CITED, BY MANY, TO RESULT IN NUMEROUS, NO-WARNING, LOSSES OF POWER STEERING. THE PROBLEM REPORTED IS A MALFUNCTIONING STEERING TORQUE SENSOR, AND THE REPAIR IS THE REPLACEMENT OF THE ENTIRE STEERING COLUMN, PART #3C529 ($908.00) PLUS LABOR. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE AND THAT A RECALL SHOULD BE ISSUED. *TR

Mileage: 100,467

WHILE STOPPED AT RED LIGHT, I NOTICED A "TWITCH" IN THE STEERING WHEEL. STEERING APPEARED TO BE NORMAL AS I WAS DRIVING. LATER, AGAIN WHILE SETTING STILL, I AGAIN NOTICED STEERING WHEEL ACTUALLY "TWITCH" ON IT'S OWN, MY HANDS WERE OFF OF THE STEERING WHEEL. THIS VEHICLE HAS ELECTRONIC STEERING ASSIST. VEHICLE IS CURRENTLY AT DEALERSHIP BEING EVALUATED. THEY ARE TELLING ME THAT FORD CURRENTLY DOESN'T HAVE A RECALL ON THIS. THIS DEFINITELY A SAFETY ISSUE! I HAVE FOUND ONLINE OTHER REPORTS OF LOSING STEERING ASSIST. THIS COULD LEAD TO CRASHES IN CERTAIN DRIVING CONDITIONS AND SITUATIONS. THE STEERING SYSTEM OF ANY VEHICLE IS ONE OF THE MOST BASIC AND FUNDAMENTAL SAFETY SYSTEMS, AND BEING SO, SHOULD BE FAR MORE RELIABLE AND PROVEN THROUGH TESTING AND BEING G BACKED UP BY THE MANUFACTURER. I AM BEING TOLD THAT THIS COULD COST $1000-$1500 TO REPAIR, AS THEY MAY HAVE TO REPLACE THE ENTIRE STEERING COLUMN. THAT IN MY ESTIMATION IS UNACCEPTABLE. *TR

Mileage: 62,000

WHEN I START THE CAR INTERMITTENTLY I HAVE NO POWER STEERING UNTIL I TURN OFF THE CAR A RESTART IT. ALSO WHEN THE CAR IS IDLING THE STEERING WHEEL SHAKES AND MAKES A KNOCKING NOISE. I AM VERY CONCERNED THAT THE STEERING WILL GO OUT ON THE HIGHWAY AND CAUSE AN ACCIDENT. *TR

Mileage: 115,000

AT IDLE SPEEDS VEHICLE WHEEL SHAKES ON ITS OWN WHEN DRIVING, POWER STEERING SENSORS FORCE WHEEL TO FLUCTUATE, AND MOTOR INSIDE STEERING COLUMN MAKES NOISE. VEHICLE TAKEN TO DEALER, WAS TOLD STANDARD FIX IS FOR STEERING COLUMN TO BE REPLACED, BUT CANNOT YET VERIFY THAT IS NEEDED YET. WAS TOLD THE CONDITION WILL GET WORSE, AND FOR NOW TO WAIT ON REPAIR, WHICH WOULD COST $1,600 TO REPLACE STEERING COLUMN. *TR

Mileage: 100,700

AS I WAS DRIVING TO WORK THIS MORNING, MY POWER STEERING SUDDENLY WENT OUT, WITHOUT WARNING. I WAS ABLE TO GAIN CONTROL OF THE VEHICLE, BUT WOULD MOST LIKELY HAVE CRASHED IF THIS HAD HAPPENED ON A BUSIER ROAD, OR AT GREATER SPEEDS. I PLANNED ON TAKING THE VEHICLE TO MY MECHANIC, BUT MY FIRST INTERNET SEARCH UNCOVERED THE BREADTH OF THIS ISSUE, WHICH SEEMS TO AFFECT MOST ESCAPE OWNERS AT OR NEAR THE FIVE YEAR MARK OF THE VEHICLE. THIS INTERNET SEARCH ALSO MADE FORD'S CRASS RESPONSE TO THIS WIDESPREAD ISSUE, TO STAY SILENT AND INCREASE THEIR PROFIT MARGIN DUE TO SHODDY PRODUCTS. IN LIGHT OF THIS, I AM STRONGLY CONSIDERING TRADING THE VEHICLE IN FOR A MORE RELIABLE MAKE. *TR

Mileage: 120,238

MY DAUGHTER WAS MAKING A LEFT TURN FROM A FULL STOP AFTER TURNING HAD TO FORCE STEERING BACK LUCKY THERE WAS NO ON COMING TRAFFIC LATER THAT DAY WHILE TURNING INTO GAS STATION STEERING LOCKED UP ON MY WIFE LUCKY SHE WAS GOING SLOW CALLED DEALER WHERE WE BOUGHT VEHICLE TOOK IN FOR SERVICE 2/5/2014 DONE ON 2/6/2014 REPLACED STEERING COLUMN $1431.06 CAN FORD EVEN REPLACE A LITTLE FINGER FOR THAT AMOUNT I DON'T THINK SO WILL NOT BUY ANOTHER FORD. *TR

Mileage: 119,200

POWER STEERING ON MY ESCAPE WENT OUT WITHOUT WARNING, IF I WOULD HAVE BEEN GOING FASTER OR MAKING A TURN, I COULD HAVE LOST CONTROL OF MY CAR AND CRASHED. THE NUMBER OF COMPLAINTS ONLINE IS ASTOUNDING, THIS IS A HUGE ISSUE AND SOMETHING NEEDS TO BE DONE TO MAKE SURE NO ONE GETS SERIOUSLY INJURED. *TR

Mileage: 105,698

TL-THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHEN HE TURNED THE VEHICLE IGNITION SWITCH ON. THE POWER STEERING FAILED WITHOUT ANY WARNING. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.LJ

Mileage: 58,000

THE POWER STEERING WOULD NOT ENGAGE WHEN STARTING THE VEHICLE. I WOULD HAVE TO TURN OFF THE VEHICLE AND RESTART UNTIL IN ENGAGED. WHEN IT WAS OPERATING, THE STEERING WHEEL WOULD SHUTTER BACK AND FORTH. I TOOK IT IN TO THE FORD DEALER AND SCAN CODE B2278 CONFIRMED THAT THE TORQUE SENSOR WAS BAD IN THE ELECTRONIC POWER STEERING ASSIST. REQUIRED THE STEERING COLUMN TO BE REPLACED AT A COST OF $1,439.68. *TR

Mileage: 96,000

SERIOUS VIBRATION, LOT OF CRACKING NOISE, STEERING WHEEL LOCKING UP, HAVE TO ADJUST STEERING WHEEL TO START VEHICLE. *TR

STEERING WHEEL INITIALLY STARTED TO PULSATE AT STOP LIGHT.. NEXT INCIDENT I STARTED THE VEHICLE AND THERE WAS NO POWER STEERING, TURNED VEHICLE OFF AND RESTARTED AND HAD STEERING BACK...NEXT INCIDENT STEERING WHEEL PULSATES WHILE DRIVING AND LOSES POWER STEERING WHILE AT SPEED.. PULL VEHICLE TO ROADSIDE AND RESTART AND REGAIN STEERING.. NOT HAVING THIS VEHICLE RECALLED TO FIX THIS ISSUE IS THE MOST INSANE THING I HAVE EVER HEARD OF.. IF A FRAIL PERSON OR ELDERLY HAS THIS HAPPEN TO THEM, PEOPLE WILL DIE.. ITS NOT A MATTER OF IF THIS HAPPENS BUT WHEN IT WILL.. IF IT HASN'T ALREADY.. ANYBODY READING THIS I HOPE YOU OR YOUR CHILDREN OR FAMILY OR FRIENDS OR ANYBODY FOR THAT MATTER DOES NOT DIE AS A RESULT OF THIS MATTER GOING UNRESOLVED... IT IS MINDBOGGLING THAT FORD TURNS ITS BACK ON THIS ISSUE..IM NOT ALONE IN THIS, THERE ARE COMPLAINTS ALL OVER THE INTERNET.. CAN YOU IMAGINE A LOSS OR MULTIPLE LOSSES OF LIVES AFTER SO MANY COMPLAINTS BEING REGISTERED? PLEASE HELP *TR

Mileage: 67,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STARTED THE IGNITION AND THE NOTICED THAT THE STEERING WHEEL HAD SEIZED. ADDITIONALLY, THE STEERING WHEEL WOULD SHAKE WHENEVER THE CONTACT WAS DRIVING 35 MPH OR MORE OR WHEN ACCELERATING FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,960. UPDATED 8/11/14*CN UPDATED 08/22/2014 *JS

Mileage: 57,960

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD CLICKING NOISE EMITTED FROM THE DASHBOARD IN ADDITION TO A LOSS OF POWER STEERING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESUMED NORMALLY UPON RESTARTING. THE FAILURE RECURRED WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STEERING COLUMN WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

Mileage: 146,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER WAS BACKING THE VEHICLE OUT OF THE GARAGE WHEN THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. WHEN THE VEHICLE WAS RESTARTED THE STEERING WHEEL FUNCTIONED NORMALLY. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

POWER STEERING SPORADICALLY FAILS. THIS CAN HAPPEN AT STARTUP OR WHILE DRIVING. IT CAN CAUSE A SERIOUS ACCIDENT RESULTING IN INJURY OR FATALITY. THERE ARE HUNDREDS OF COMPLAINTS LOGGED ONLINE, EVEN ON THE FORD WEBSITE. EVERY DEALERSHIP/AUTO BODY STATES THAT THIS SHOULD BE A MANUFACTURER RECALL. *TR

Mileage: 93,000

CLICKING NOISE FOLLOWED BY LOSS OF POWER STEERING ASSIST. RESTARTING THE ENGINE ALLOWS FOR RESTORATION OF POWER TO STEERING. HUNDREDS OF REPORTS OF OTHER ELECTRIC ASSIST UNITS FAILING. OURS HAS NOT RECURRED, BUT WE DRIVE TWO LANE ROADS TO AND FROM WORK. IF THIS HAPPENS AGAIN AT SOME POINTS IT COULD LEAD TO BAD CRASH. FORD KNOWS OF THE ISSUE, AND IT ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED. *TR

Mileage: 132,000

I WAS DRIVING IN THE NEIGHBOR HOOD AND MY ELECTRONIC STEERING FAILED. I WAS ABLE TO DRIVE IT TO THE NEAREST CAR SHOP AND THEY TOOK A LOOK AT IT. THEY INFORMED ME THE ELECTRONIC STEERING CHIP WAS GOING BAD. SO IT WILL WORK AT TIMES AND THEN IT WILL FAIL AGAIN. THIS IS A MAJOR SAFETY CONCERN. I AM A BIGGER GUY SO I CAN HANDLE NOT HAVING STEERING ASSIST. HOWEVER IF THIS HAPPENS WHEN NOT EXPECTING IT, IT COULD EASILY CAUSE AN ACCIDENT. THERE IS A GROWING LIST OF COMPLAINTS ONLINE WITH PEOPLE HAVING THE SAME PROBLEM. *TR

Mileage: 66,300

VEHICLE STARTED WITH A JERKING MOTION IN STEERING WHEEL. THEN PROGRESSED INTO SPORADIC LOSS OF POWER STEERING. NO WARNING LIGHTS. TURNING THE ENGINE OFF THEN BACK ON RELEASED THE STEERING WHEEL. IF SO MANY PEOPLE ARE COMPLAINING ABOUT THIS FORD NEEDS TO RECALL IT. IT IS NOT ABOUT REGULAR VEHICLE MAINTENANCE THIS IS A PRODUCT OF FAILURE. *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING ASSIST FAILED TO OPERATE WITHOUT WARNING. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE TO ALLOW THE SYSTEM TO RESET. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. UPDATED 03/12/14*LJ

Mileage: 100,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE ATTEMPTED TO MAKE A RIGHT TURN WHEN THE POWER STEERING ASSIST MALFUNCTIONED AND THE STEERING WHEEL STARTED PULLING IN THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING ASSIST MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 175,000. UPDATED 04/14/14*LJ UPDATED 04/22/14

Mileage: 175,000

AS I WAS YIELDING THE RIGHT AWAY FROM ONCOMING HIGHWAY TRAFFIC, I TURNED INTO THE TURNING LANE AND FELT SOMETHING DIDN'T FEEL RIGHT. AS I STRAIGHTEN OUT MY WHEEL TO PROCEED TO GO FORWARD THE POWER STEERING WAS OUT. AT THIS TIME I WAS HEADING OUT TOWN AND THANKFUL I WAS NOT THAT FAR FROM HOME. I BEGAN TO HEAD BACK HOME AND GRAB ANOTHER VEHICLE SO I WAS ABLE TO MEET MY APPOINTMENT. AFTER RESEARCHING THIS PROBLEM I NOTICED THERE WERE SEVERAL COMPLAINTS ON THIS EXACT ISSUE. IT INFURIATES ME BECAUSE WE JUST BOUGHT THIS VEHICLE FOR OUR 16 YEAR OLD DAUGHTER AS HER FIRST CAR. HOW MANY DEATHS WILL HAVE TO OCCUR BEFORE THEY RECALL THIS? ALL I?M SEEING ON THIS VEHICLE FOR RECALL ARE SEAT COVERS, HOW RIDICULOUS DOES THAT SOUND. THEY KNOW THAT IF YOU HAVE THE HEAT ON IN THE VEHICLE THAT THE SENSOR OVERHEATS THAT IT WILL CAUSE THIS THEN WHY ARE THEY NOT COMING UP WITH SOMETHING TO CORRECT IT. A CONCERNED MOTHER OF A TEENAGE DAUGHTER. *TR

Mileage: 160,250

AS MANY OTHER CUSTOMER COMPLAINTS HAVE STATED, MY POWER ASSIST HAS GONE OUT, AND IT IS VERY DIFFICULT TO STEER THE CAR. DURING THE PRIOR TWO-THREE DAYS I HAVE NOTICED THAT WHEN THE CAR IS STOPPED, I COULD OCCASIONALLY FEEL A PULLING SHAKE IN THE STEERING WHEEL. MY FAMILY WENT OUT TO DINNER (FORTUNATELY JUST MINUTES FROM HOME!) AND WHEN WE CAME OUT, THE PROBLEM BEGAN. OBVIOUSLY WITH MORE THAN 200 PEOPLE NOTING THE SAME THING, FORD NEEDS TO ISSUE A RECALL ON THIS ELECTRIC STEERING SYSTEM! *TR

UPON START-UP THE STEERING LACKED ASSIST. IT DROVE FINE, BUT TOOK ADDITIONAL EFFORT TO TURN AT SLOW SPEEDS. AT HIGHWAY SPEEDS STEERING WAS FINE BUT IT WAS STILL APPARENT THAT ASSIST WAS GONE. DURING DRIVE HOME, I STOPPED ONCE AND RESTARTED CAR AT WHICH POINT THE POWER ASSIST RETURNED. *TR

Mileage: 66,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING AT A RED LIGHT, THE POWER STEERING ASSIST FAILED TO OPERATE WITHOUT WARNING. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE TO ALLOW THE SYSTEM TO RESET. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 2/26/14*CN

Mileage: 54,000

MY WIFE WAS DRIVING HER ESCAPE DOWN THE FREEWAY AND THE POWER STEERING STOPPED WORKING. SHE WAS ABLE TO GET IT TO THE EMERGENCY SHOULDER AND CALL ME. WHEN I GOT THERE I SHUT THE CAR OFF AND COULD NOT FIND ANYTHING THAT WOULD TELL ME A MAJOR FAILURE HAD HAPPENED. I STARTED THE ESCAPE AND THE POWER STEERING STARTED TO WORK AGAIN. I CALLED THE DEALERSHIP WHERE WE BOUGHT THE CAR AND THEY TOLD ME THAT SOME OF THE ESCAPES HAVE A PROBLEM WITH THE POWER STEERING SENSOR. THEY QUOTED ME $1200-1400.00 TO FIX IT. THIS MAKES THIS CAR DANGEROUS. FORD SHOULD FIX THIS PROBLEM. *TR

Mileage: 112,000

ON 1-18-2014 MY 2008 FORD ESCAPE EXPERIENCED SHAKING AND PULLING ON THE STEERING WHEEL WHEN I WAS SITTING IDLE IN MY DRIVEWAY, THEN IT JUST STOPPED. DROVE ABOUT 1/2 BLOCK AND STARTED PULLING; TOOK IT TO THE MECHANIC AND IT IS THE ELECTRONIC POWER STEERING $1200-1500 TO REPAIR AND ACCORDING TO MY MECHANIC WHEN HE TALKED TO THE LOCAL FORD PARTS HOUSE THEY TOLD HIM THIS PART# HAS BEEN CHANGED 17 TIMES BECAUSE THEY KEEP FAILING. THIS IS NOT ACCEPTABLE! HOW CAN A PROBLEM WITH YOUR STEERING NOT POSSIBLE BE A RECALL ITEM? *TR

Mileage: 135,000

MY 2008 FORD ESCAPE HAS A BAD STEERING SENSOR THAT CAUSED ISSUES WITH STEERING AND HAD PULLING TO THE LEFT. FORD INFORMS ME THAT THEY HAVE TO REPLACE ENTIRE STEERING COLUMN TO FIX FAILED SENSOR AND ARE QUOTING $1675. AFTER SEARCHING ONLINE I SEE HUNDREDS OF SIMILAR COMPLAINTS ABOUT FORD ESCAPES 2008-2010. THIS IS A SAFETY ISSUE THAT MUST BE ADDRESSED BY FORD. *TR

Mileage: 97,000

NOTICED A VIBRATION IN STEERING ON THE WAY HOME YESTERDAY ON THE HIGHWAY. MADE A LEFT TURN ONTO STREET AND STEERING WHEEL GOT EXTREMELY TIGHT AND HARD TO STAIGHTEN. THIS MORNING STARTED THE 2008 ESCAPE AND HAD NO POWER STEERING. I AM A FAIRLY LARGE MALE AND IT IS TOUGH FOR ME TO STEER IT WITHOUT POWER STEERING AND REALLY DO NOT KNOW HOW A FEMALE COULD. IT WAS LUCKY I WAS DRIVING IT WHEN THE STEERING WENT OUT OR ELSE I GUARANTEE THERE WOULD HAVE BEEN AN ACCIDENT, IF NOT WITH ANOTHER CAR, INTO A HOUSE OR BUSINESS BUILDING. I HAVE READ NUMEROUS ACCOUNTS ONLINE OF INSTANCES JUST LIKE MINE AND SOMEBODY WILL EVENTUALLY BE KILLED. LETS HOPE A RECALL HAPPENS BEFORE THIS HAPPENS! *TR

Mileage: 104,000

HEY BACK IN DECEMBER OF 2013 I WAS DRIVING HOME AND I NOTICED THE STEERING WHEEL STARTED TO SHAKE. IT WASN'T A VIOLENT SHAKE BUT IT WAS NOTICEABLE. NOW I KNEW I NEED MY SWAY BAR LINKS REPLACED SO I THOUGHT THAT WAS THE ISSUE. AS WE ENTERED INTO 2014, (JANUARY) IT WAS GETTING PROGRESSIVELY WORSE. ON 1/16/2014 (THURSDAY) THAT MORNING BEFORE I WENT TO WORK, THE STEERING WHEEL WAS STIFF. SO I HAD TO CUT THE CAR OFF AND CUT IT BACK ON AND IT LOOSENED UP. I KNEW AT THAT POINT THAT IS WASN'T THE SWAY BAR LINKS. SO THAT FRIDAY (1/17/2014) I TOOK IT IN TO A CAR SHOP CLOSE TO MY HOUSE (WASN'T A FORD DEALERSHIP) AND I WAS TOLD THAT MY ELECTRONIC STEERING COLUMN WAS BAD AND THAT THE SENSOR WAS DYING. I COULDN'T UNDERSTAND WHY THIS WAS HAPPENING UNTIL I LOOKED ONLINE AND SAW THAT I WASN'T THE ONLY ONE WITH THIS PROBLEM. THERE ARE PEOPLE ALL OVER THIS COUNTRY AND IN CANADA WHO HAVE HAD SIMILAR PROBLEMS. TO BE EXACT THE SAME PROBLEM!! FORD HAS NOT RECALLED THIS ISSUE. I'M SURE FORD HAS TONS OF PEOPLE THAT REVIEW ALL ONLINE COMMENTS, SO THEY HAVE TO KNOW ABOUT THIS ISSUE. THIS IS DANGEROUS BECAUSE JUST TODAY(1/21/2014) MY FIANCE WAS DRIVING TO WORK AND SHE CAME TO A RED LIGHT. WHEN IT WAS TIME TO GO, THE STEERING WHEEL GOT STIFF AND MADE IT HARD TO TURN. THE SENSOR WENT OUT AND IT WAS MANUAL TURNING. SHE GOT TO WORK AND WHEN HER SHIFT WAS OVER, SHE STARTED THE CAR AND THE STEERING WAS LOOSE AGAIN. WE CAN NOT DRIVE LIKE THIS AND KNOW ONE ELSE WITH AN FORD ESCAPE SHOULD HAVE TO DRIVE LIKE THIS EITHER. I ALSO FOUND OUT THROUGH VARIOUS WEBSITES THAT 2008 WAS THE FIRST YEAR THEY WENT TO THIS ELECTRONIC STEERING COLUMN. THEY COULDN'T HAVE DONE THE PROPER TESTING ON THIS VEHICLE, I ONLY HAVE 63000 MILES ON THIS CAR AND THIS SHOULD NOT BE AN ISSUE SO SOON! PLEASE EMAIL ME BACK AND TELL ME WHAT I NEED TO DO TO MAKE FORD RECALL THIS. THANK YOU *TR

Mileage: 60,000

MY WIFE WAS BACKING OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN THE STREET, WHEN SHE GOT TO THE STOP SIGN THE POWER STEERING CUT OUT AND STOPPED WORKING ALL TOGETHER. I WENT OUT THERE AND TURNED OFF THE CAR AND RESTARTED IT AND IT WAS WORKING AGAIN. I'M VERY GLAD IT DID NOT HAPPEN ON THE FREEWAY. SHE WOULD HAVE CRASHED. THIS NEEDS TO BE RECALLED WITH HOW MANY INCIDENTS THAT HAVE BEED REPORTED. *TR

Mileage: 167,175

I BOUGHT MY 2008 FORD ESCAPE ON JANUARY 15 2013 AT 67,000 MILES IT HAS 78,000 MILES AND IS DOING WHAT SO MANY OTHER COMPLAINTS SAID ARE DOING. WHEN I GO TO TURN LEFT ESPECIALLY MAKES A LOUD BANG CLICK NOISE IN THE STEERING WHEEL/COLUMN. I DO HAVE A WARRANTY BUT OTHERS DON'T. THERE IS OVER 500 COMPLAINTS ON THIS ISSUE ON SAFE CAR.GOV. PLEASE DONT LET A DEATH BE A DECIDING FACTOR FOR A RECALL TO BE ISSUED AND TO SAVE A COUPLE BUCKS. EVIDENTLY THERE IS A PROBLEM. LIKE I SAID HAD MY CAR FOR ONE YEAR. *TR

Mileage: 78,989

AFTER MAKING A LEFT TURN AND BRAKING AT A STOP SIGN, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING. *TR

Mileage: 82,680

THE VEHICLE'S STEERING BEGAN TO SHUTTER. THEN THE POWER STEERING SUDDENLY GAVE OUT. I WAS BARELY ABLE TO MAKE TURNS TO THE RIGHT TO EXIT THE HIGHWAY. THE CONDITION GOES AWAY AFTER STOPPING AND RESTARTING BUT LESS THAN A MINUTE AFTER RESTARTING, THE CONDITION RETURNS. I HAVE YET TO BE ABLE TO TAKE THE VEHICLE IN FOR REPAIR OF THIS ISSUE. THIS IS DANGEROUS. *TR

Mileage: 89,345

JUST AS MANY OF THE OTHER COMPLAINTS LOGGED ON THIS SITE ABOUT THE 2008 FORD ESCAPE MY ISSUES STARTED WITH A RATTLING OF THE STEERING WHEEL WHEN I WAS IDLING OR BREAKING. THEN A FEW DAYS LATER I TURNED MY CAR ON AND MY POWER STEERING WASN'T WORKING. I TURNED THE CAR OFF AND RESTARTED IT WHICH RESULTED IN THE STEERING WORKING AGAIN. THIS HAPPENED A FEW TIMES FOR ABOUT A WEEK. I WAS STARTING TO THINK MAYBE THIS IS A SERIOUS PROBLEM AN I SHOULD GET IT CHECKED OUT. THE NEXT TIME I DROVE IT MY POWER STEERING COMPLETELY FAILED WHILE I WAS DRIVING ON ICE. I AM VERY GLAD I WAS BEING CAUTIOUS AND GOING SLOW. IF I HAD BEEN GOING FASTER I COULD HAVE HAD A HORRIBLE ACCIDENT. NOW I'VE READ ENDLESS COMPLAINTS ON LINE ABOUT THIS SAME PROBLEM AND AM HEARING IT COULD COST 1-2,000 TO FIX! PLEASE RECALL THIS BEFORE IT BECOMES FATAL! *TR

Mileage: 153,220

ON DEC 27 2013 WE WERE DRIVING ESCAPE . WHEN TRYING GO AROUND CURVE FORD LOST ALL POWER STEERING WHICH CAUSED US TO ALMOST HIT WALL. MY HUSBAND DROVE TO SIDE ROAD. SHUT IT OFF . WAITED FEW MINUTES STARTED IT POWER STEERING WAS BACK. TOOK IT TO GARAGE WAS TOLD POWER STEERING SENSOR WAS GOING OUT . WAS TOLD IT BE 1123.00 COST. IT HAPPENED AGAIN ON JANUARY 3RD 2014. WAS TOLD THAT THIS IS A SAFETY ISSUE AND THAT FORD KNOWS ITS NOT WORKING RIGHT. NEED A RECALL BEFORE SOMEONE GETS HURT OR KILLED. OUR ESCAPE IS NOT ONLY ONE DOING IT. THE ONES WITH ELECTRIC POWER STEERING ARE FAILING. I'M SCARED DRIVE IT MUCH. *TR

Mileage: 65,000

MY WIFE ENCOUNTERED A STEERING FAILURE ON OUR VEHICLE YESTERDAY. UPON REVIEW BY MY MECHANIC HE REPORTED A FAILURE OF CODE B2278 AND THE REPORTED FIX IS THE REPLACEMENT BY FORD OF THE ENTIRE STEERING COLUMN. HE ALSO SUGGESTED I LOOK ONLINE BECAUSE THIS APPEARS TO BE A VERY COMMON PROBLEM AMONG THE MID-2000'S FORD ESCAPE HYBRIDS. THERE ARE DOZENS OF WEBPAGES, EACH WITH DOZENS OF ENTRIES SUCH AS THIS PAGE ( HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE+HYBRID/STEERING ) DETAILING STEERING COLUMN FAILURES WITH NEAR TRAGIC RESULTS. A CLEAR PATTERN OF STEERING FAILURE IS RIGHT IN FRONT OF THE NHTSA'S EYES AS EVIDENCED IN THIS EMAIL. I AM IMPLORING YOU TO ACT. IT IS BAD ENOUGH THAT THE COLUMN COSTS $2,000 TO REPLACE. DOES MY SON HAVE TO DIE BEFORE THE AGENCY TAKES ACTION? PLEASE TAKE THE NECESSARY STEPS AVAILABLE TO THE AGENCY TO ENSURE THE REASONABLE SAFETY OF FORD ESCAPE DRIVERS. I WILL BE HAPPY TO DIRECT YOU TO THE OTHER FORUMS OR ASSIST IN ANY MANNER THE AGENCY REQUESTS. TAKE CARE. *TR

Mileage: 137,000

POWER STEERING WENT OUT, THEN RESET ITSELF. HAS GONE OUT AGAIN, AND HAS NOT RESET. WENT OUT WHEN HIGHWAY DRIVING. SERIOUS SAFETY ISSUE. I HAVE READ NUMEROUS REPORTS ON THIS YEAR MAKE AND MODEL HAVING THE SAME ISSUES. FORD NEEDS TO RECALL BEFORE SOMEONE GETS KILLED. *TR

Mileage: 82,000

MY DAUGHTER WAS DRIVING THIS CAR AND THE STEERING WENT OUT, IE: STEERING WHEEL HARD TO TURN.SHE WAS ABLE TO PULL OVER AND SHUT THE CAR OFF. WHEN SHE RE-STARTED, THE STEERING WAS FINE. THIS HAPPENED TO ME SEVERAL TIMES BEFORE IN THE EXACT SAME MANNER. LUCKILY, NEITHER OF US WAS GOING TERRIBLY FAST BUT THIS COULD HAPPEN ANYTIME AND AT ANY SPEED. THIS VEHICLE NEEDS RECALLED, AS I SEE MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE. I CANNOT ALLOW MY DAUGHTER TO DRIVE THIS CAR IN THIS CONDITION.TAKING IT TO MECHANIC FOR CHECK TODAY, BUT THEY TOLD ME ON THE PHONE THAT THIS IS VERY COMMON. I BOUGHT THIS CAR NEW IN 2008, AND HAVE BEEN VERY DILIGENT IN MY MAINTENANCE. THIS REPAIR COULD EXCEED $2000! THIS SOUNDS LIKE AN ISSUE THAT SHOULD BE CORRECTED BY THE MANUFACTURER AS A DEFECT! *TR

Mileage: 1,500,000

STEERING WHEEL BEGAN TO SHAKE OR SHIMMY WHEN THE VEHICLE WAS STOPPED AND IDLING. TURNED VEHICLE OFF AND BACK ON... THE BEGAN TO DRIVE, POWER STEERING WAS OUT COMPLETELY. THE VEHICLE WOULD STEER - BUT WAS VERY HARD TO CONTROL. PULLED OVER SHUT VEHICLE OFF, POWER STEERING RESUMED, BUT STEERING WHEEL WAS SHAKING AGAIN AT IDLE. VERY DANGEROUS IF IT WERE TO HAPPEN AT AN SPEED. MY DAUGHTER WOULD NOT BE ABLE TO CONTROL THE VEHICLE, I AM VERY STRONG AND IT WAS HARD FOR ME TO CONTROL. THIS SHOULD BE RECALLED - AS SO FAR I SEE 190+ COMPLAINTS ON THIS SITE, AND MANY OTHERS ON DIFFERENT SITES, WHILE TRYING TO FIND A DIAGNOSIS FOR THE PROBLEM. FORD SHOULD ADDRESS THIS IMMEDIATELY. *TR

Mileage: 169,200

A FEW WEEKS AGO MY 2008 FORD ESCAPES STEERING WHEEL INTERMITTENTLY STARTED VIBRATING AND MAKING CLICKING NOISES WHILE IDLING. I RESEARCHED THIS ISSUE ON THE INTERNET AND DISCOVERED THAT THIS IS AN INDICATOR THE POWER STEERING WILL GO OUT AND IT CAN HAPPEN WHILE DRIVING AT ANYTIME. PEOPLE ON FREEWAYS OR WHILE TURNING WOULD LOOSE THERE POWER STEERING WHICH IS A SAFETY HAZARD AND CAN CAUSE A SERIOUS AND POTENTIAL DEADLY CRASH. I LEARNED THAT AFT FIRST IF YOU LOOSE YOUR POWER STEERING YOU CAN TURN YOUR ENGINE OFF AND BACK ON AGAIN AND THE POWER STEERING WILL RETURN. I CALLED THE LOCAL DEALER REGARDING THIS SERIOUS PROBLEM AND THEY SAID THERE ISN'T ANY RECALL. WHEN I ASKED THEM WHY FORD HASN'T STEPPED UP TO THE PLATE AND TAKEN RESPONSIBILITY FOR THIS SERIOUS SAFETY ISSUE THEY SUGGESTED I CALL FORD CORP AND ASK THEM. WHEN I DID, ALL I WAS TOLD WAS THERE ISN'T A RECALL; THEY WOULDN'T SAY ANYTHING FURTHER. MY HUSBAND HAS SINCE CALLED AND FILED A FORMAL COMPLAINT WITH FORD. IN THE MEAN TIME, MY POWER STEERING HAS GONE OUT MANY TIMES WHILE PULLING AWAY FROM A STOP OR PARKING SPOT. YESTERDAY WHILE DRIVING IT TO THE DEALERSHIP TO BE REPAIRED IT WENT OUT WHILE ACTUALLY DRIVING DOWN THE ROAD. WHAT WILL IT TAKE FOR FORD TO TAKE RESPONSIBILITY FOR THIS ISSUE, PEOPLE TO START DYING? *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO FUNCTION PROPERLY WHILE MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ELECTRONIC POWER STEERING HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 87,800.

Mileage: 87,800

POWER STEERING COMPLETELY WENT OUT GOING AROUND THE CURVE. DID NOT TURN THE CAR OUT BECAUSE A TEST WAS DONE ON THE BATTERY YESTERDAY AND IT WAS GOOD, BUT LEFT WORK TODAY AND HAD TO HAVE IT JUMPED. BOUGHT A NEW BATTERY. STARTED THE VEHICLE AGAIN AND STILL NO POWER STEERING. WILL BE FIXED TOMORROW FOR A TOTAL OF 1200. I COULD HAVE BEEN WITH MY SMALL SON TODAY, BUT LUCKILY I STAYED HOME FROM WORK AND MY HUSBAND TOOK THE CAR. *TR

Mileage: 120,000

IT FIRST HAPPENED WHEN YOU STARTED THE VEHICLE , NO POWER STEERING !!!!! SHUT IT OFF ,, RESTART IT AND YOU HAD POWER STEERING AGAIN. THIS HAPPENED AROUND 20 MORE TIMES IN THE NEXT MONTH . THEN THE POWER STEERING WOULD SHUT OFF WHILE DRIVING IT , REGARDLESS OF SPEED . IT WAS WORST THAN HAVING OLD STANDARD STEERING . AS LONG AS YOU WERE ROLLING YOU COULD STEER IT , BUT WHEN YOU STOPPED IT TOOK BOTH HANDS TO TURN THE STEERING WHEEL. IT WAS VERY SCARY AND DANGEROUS . MY WIFE DRIVES THIS VEHICLE TO WORK MONDAY THROUGH FRIDAY . SHE HAS BEEN SCARED TO DRIVE IT NOT KNOWING WHAT MIGHT TAKE PLACE WHEN THE STEERING GOES COMPLETELY OUT. WELL IT FINALLY WENT OUT TODAY !!!!!!!! DON"T KNOW WHAT IT"S GOING TO COST ? I THINK FORD SHOULD HAVE TO TAKE CARE OF THIS PROBLEM . IT A VERY SERIOUS SAFETY PROBLEM . THANK YOU *TR

Mileage: 140,200

CAR STALLED WHEN DRIVING ON HWY IN SNOW STORM ON TWO DIFFERENT OCCASIONS. ALSO, RPM'S CLIMB, JUST HAD THE STEERING COLUMN REPLACED 2 MONTHS AGO. *TR

Mileage: 98,800

MY HUSBAND AND THREE YOUNG CHILDREN WERE DRIVING ON THE INTERSTATE FROM ATLANTA TO MIAMI WHEN THE STEERING INSTANTLY BECAME CLOSE TO IMPOSSIBLE TO CONTROL. WITH MY HUSBANDS ASSISTANCE IN PULLING THE WHEEL WITH ME WE WERE ABLE TO PULL TO THE SHOULDER. I IMMEDIATELY ASSUMED THAT THERE WAS A LEAK/OR LOW POWER STEERING FLUID. AFTER SEARCHING THE INTERNET ON MY PHONE, ON THE SHOULDER OF THE INTERSTATE, I LEARNED SOON ENOUGH THAT THE VEHICLE ACTUALLY HAD POWER ASSISTED STEERING AND THAT MANY PEOPLE HAD RUN INTO THIS ISSUE. I WAS ABLE TO RESTART THE CAR AND THE STEERING WAS FIXED, FOR THE MOMENT. APPROXIMATELY EVERY HOUR OR SO THE WHEEL WOULD LOCK AGAIN AND WHILE GOING 70 MPH I WOULD HAVE TO RECRANK THE CAR WHILE IN NEUTRAL TO GAIN BACK CONTROL. THE REPAIR COST ME $1251.17 AND HAD ME UNABLE TO RETURN HOME FOR 5 EXTRA DAYS LONGER THAN I PLANNED. THIS COULD HAVE KILLED MY FAMILY HAD THE TRAFFIC BEEN HEAVY OR HAD I NEEDED TO DRIVE DEFENSIVELY. *TR

Mileage: 133,000

I WAS COMING TO A STOP AND THE ELECTRONIC ASSIST STEERING LOCKED UP, PROCEEDED TO PULL AWAY FROM STOP SIGN AND CONTINUED TO DRIVE TO MY DESTINATION WITHOUT ANY STEERING ASSIST. UPON ARRIVAL, TURNED OFF CAR AND RESTARTED TO GET STEERING ASSIST BACK. I'M GLAD NOTHING HAPPENED THIS TIME!!!!!, CAR IS UNDRIVABLE, AND TOO EXPENSIVE TO FIX. FORD NEEDS TO STEP UP AND STAND BEHIND THEIR PRODUCT, TOO MANY CORPORATIONS LEAVE THE DEALER AND/OR CONSUMERS WITH PAYING THE BILL FOR THEIR NEGLECT. *TR

Mileage: 153,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE POWER STEERING ASSIST SUDDENLY FAILED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE POWER STEERING SENSOR HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

UPON STARTING THE VEHICLE, POWER STEERING WAS UNABLE TO WORK. THERE IS NO POWER STEERING LIQUID IN THIS MODEL, AND INSTEAD USES A COMPUTER TO ASSIST WITH POWER STEERING. AFTER SITTING FOR SEVERAL MOMENTS, A SECOND ATTEMPT WAS MADE, AND POWER STEERING SUCCESSFULLY RESPONDED. THERE ARE HUNDREDS OF COMPLAINTS OF A SIMILAR NATURE REGARDING 2008 MODELS AND SOME FOR THE 2009 MODEL OF THE FORD ESCAPE. IS THERE A RECALL OF ANY FORM GOING ON FOR THESE DANGEROUS ISSUES OR DO WE HAVE TO SHELL OUT A FEW THOUSAND DOLLARS FOR SOMETHING THAT WE WERE UNAWARE OF WHEN PURCHASING THE VEHICLE? *TR

Mileage: 116,600

THIS PROBLEM ORIGINALLY OCCURRED ON DEC 12TH 2013. WHEN I STARTED MY CAR,THE STEERING WHEEL WAS LOCKED. I THEN TURNED OFF THE CAR,PULLED THE KEY OUT OF THE IGNITION AND RESTARTED IT,AND THE WHEEL WAS FINE THEN. AS I WAS DRIVING, MY STEERING WHEEL WOULD SHAKE SLIGHTLY BACK AND FORTH WITHOUT ME TOUCHING IT. THERE WERE NO INDICATOR LIGHTS LIT UP ON MY DASHBOARD. THEN WHILE DRIVING SOME MORE,I HEARD A FAINT CLICK,AND MY STEERING WHEEL WAS LOCKED AGAIN,IT HAD ABSOLUTELY NO POWER STEERING AND IT TOOK ALL OF MY STRENGTH TO TURN THE STEERING WHEEL. THAT HAS CONTINUED TO HAPPEN EVERY TIME I DRIVE NOW,AND RECENTLY IT HAS GOTTEN TO THE POINT WHERE THE STEERING WHEEL IS ALWAYS LOCKED WITH NO POWER STEERING. I TOOK THE CAR TO THE MECHANIC AND WAS TOLD THAT THE ELECTRONIC STEERING SENSOR IS MALFUNCTIONING AND THE WHOLE STEERING COLOUMN NEEDS TO BE REPLACED AND IT IS A VERY BIG JOB. I AM STILL AWAITING MY QUOTE TO SEE EXACTLY HOW MUCH IT WILL COST ME.I HAVE HAD THIS CAR FOR ONLY 7 MONTHS AND IT SEEMS LIKE THIS IS A COMMON PROBLEM AMONG THE 2008 FORD ESCAPES. I DO NOT UNDERSTAND WHY THIS ISSUE HAS NOT BEEN RECALLED,THEY CAN RECALL THINGS LIKE A POWER WINDOW FOR LOCKING UP AND NOT BEING ABLE TO GO UP OR DOWN,BUT NOT THIS. THIS PROBLEM COULD CAUSE SERIOUS INJURY AND POSSIBLY DEATH. THIS IS THE ONLY CAR I HAVE AND I RELY ON IT HEAVILY. IT IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL AND THIS ISSUE NEEDS TO BE TAKEN CARE OF BY FORD ALREADY. HOW MANY COMPLAINTS DO THEY NEED BEFORE THIS PROBLEM IS ADDRESSED?? *TR

THE FIRST TIME MY STEERING WHEEL STARTED TO SHAKE FOR NO APPARENT REASON AT A RED LIGHT. THEN IT STOPPED AS I PROCEEDED TO DRIVE DOWN THE ROAD THE STEERING WHEEL JERKED TO THE LEFT. I THEN WAS WORRIED BECAUSE I HAD MY LITTLE BOY WITH ME. I RAN INTO THE STORE AND THEN WENT HOME AND IT STOPPED. TODAY, I DROVE 36 MILES PULLED INTO MY DRIVEWAY, STOPPED WAITING FOR THE GARAGE DOOR TO OPEN AND THE STEERING WHEEL STARTED TO SHAKE. I TRIED TO TAPE IT WITH MY PHONE AND IT STOPPED AFTER A COUPLE OF MINUTES. WILL HAVE IT CHECKED OUT BECAUSE I WOULD HATE TO DRIVE MY LITTLE ONE AND HAVE THE POWER STEERING GO OUT IN IT. *TR

Mileage: 120,000

STARTED VEHICLE AND BEGAN TO BACK OUT OF DRIVEWAY WHEN I NOTICED THE POWER STEERING WASN'T WORKING. TURNED THE VEHICLE OFF AND UPON RE-STARTING, POWER STEERING BEGAN TO WORK AGAIN. THIS HAS OCCURRED SEVERAL TIMES SINCE. *TR

Mileage: 117,000

WHILE ATTEMPTING TO TURN LEFT ON AN INTERSECTING ROAD FROM A STOP SIGN, THE POWER STEERING WENT OUT WITH NO PRIOR WARNING. IT TOOK ALL OF MY STRENGTH TO GET OUT OF THE INTERSECTION AND OFF OF THE SIDE OF THE ROAD. AFTER TURNING OFF THE ENGINE AND RESTARTING THE CAR A COUPLE OF TIMES, IT BEGAN WORKING AGAIN. THE CAR WAS TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY SAID THE STEERING COLUMN HAD TO BE REPLACED FOR $1,300.00 WHICH IS NOT COVERED UNDER MY EXTENDED WARRANTY THAT WAS PURCHASED WHEN I BOUGHT THE CAR BRAND NEW. I COULD NOT DRIVE THE CAR BECAUSE AFTER RESEARCHING ON THE INTERNET, I HAVE FOUND HUNDREDS OF THE SAME COMPLAINTS AND THIS CAN HAPPEN INTERMITTENTLY WHILE DRIVING AT ANY TIME. THIS IS A MAJOR SAFETY CONCERN AND I CAN NOT BELIEVE THAT FORD HAS NOT MADE A RECALL ON THIS! I CAN'T BARE TO THINK OF WHAT COULD HAVE HAPPENED WITH MY CHILD IN THE CAR AS I WAS TAKING HIM TO SCHOOL. *TR

Mileage: 71,000

I HAD BEEN HAVING AN ISSUE WITH MY VEHICLE STARTING AND THE STEERING WHEEL NOT UNLOCKING. HAD TO TURN IT EXTREMELY HARD OR PUT THE KEY IN AND OUT A FEW TIMES TURNING TO UNLOCK. UPON STARTING THE PRIOR 2 WEEKS IT WOULD HESITATE- LIKE IT HAD TO THINK ABOUT STARTING. I HAD IT CHECKED OUT BY MY MECHANIC AND HE SAID EVERYTHING LOOKED GOOD - NO ISSUES WITH STARTER, ALTERNATOR OR ANYTHING. ON 11/27 VEHICLE WOULDN'T START - ENDED UP WITH A NEW BATTERY. NOW TWO WEEKS AFTER BATTERY INSTALL I HAVE A VERY LOUD CLUNK IN MY STEERING WHEEL COLUMN AND MY STEERING WHEEL IS LOOSE. MAKES ME VERY NERVOUS. OF COURSE THE EXTENDED WARRANTY JUST WAS UP. *TR

Mileage: 92,100

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE STEERING WHEEL FAILED TO MANEUVER IN ANY DIRECTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.

Mileage: 79,000

STARTED CAR AND ATTEMPTED TO TURN WHEEL TO FIND ABSOLUTELY NO POWER STEERING, WAS ABLE TO GET CAR TO REPAIR SHOP. ONCE CAR WAS SHUT OFF AND RESTARTED, POWER STEERING WORKED PERFECTLY, THEN ONCE DRIVING IT INTERMITTENTLY WOULD STOP WORKING CAUSING SEVERELY DANGEROUS DRIVING CONDITIONS. NO WARNING LIGHTS ON VEHICLE REGARDING POWER STEERING CONTROL ISSUES WERE EVER DISPLAYED. DIAGNOSTIC TEST DONE AT FORD DEALERSHIP SHOWS ERROR WITH THE SENSOR IN STEERING COLUMN, WHICH REQUIRES A COMPLETE REPLACEMENT OF STEERING COLUMN. FORD ONLINE FORUM LIST HUNDREDS OF COMPLAINTS WITH THAT EXACT SAME ISSUE, SIMILAR MILEAGE ON VEHICLE. CAR IS SCHEDULED TO BE REPAIRED BY FORD DEALERSHIP, UNABLE TO DRIVE UNTIL REPAIRED DO TO SPORADIC LOSS OF POWER STEERING. *TR

Mileage: 137,800

HELP! I BOUGHT A BRAND NEW 2008 FORD ESCAPE AND HAVE A PRETTY GOOD RECORD OF MAINTENANCE. A WEEK AGO, I NOTICED MY STEERING WHEEL IS LOCKING. I HAVE TO RESTART SO MANY TIMES BEFORE I CAN MOVE IT. TWO DAYS AGO, I WAS EXITING FROM THE FREEWAY AND AS I TURNED, THE WHEEL LOCKED AND ALMOST CRASHED, STRAIGHT HEAD ON TO THE OPPOSITE SIDE. THAT WAS FRIGHTENING! I CHECKED ONLINE AND SURPRISED TO FIND THOUSAND OF COMPLAINS ABOUT THE SAME INCIDENT FOR 2008 MODEL AND UP. I BELIEVE THIS IS A MECHANICAL PROBLEM AND FORD SHOULD HAVE UPDATE THE WAY HOW THEY MAKE THE ELECTRICAL SENSOR/POWER STEERING WHEEL THAT IS CAUSING THIS AND SHOULD NOT BE STUCK TO PAY $2,000 JUST TO HAVE THIS PARTS FIXED. THERE SHOULD BE A RECALL FOR THIS BEFORE SOMEONE GETS REALLY HURT AND CAUSE DEATH. *TR

Mileage: 100,000

I STARTED MY ESCAPE ON DAY AND NOTICED THAT THE STEERING WHEEL WAS LOCKED UP, I COULD NOT TURN IT, SO I TURNED THE TRUCK OFF AND STARTED IT BACK UP AND IT WAS WORKING. IT HAS DONE THIS SEVERAL TIMES, SOMETIMES IT TAKES QUITE A FEW TIME OF TURNING IT OFF AND ON TO RESET IT. I HAVE NOT HAD ISSUES WITH IT LOCKING UP WHILE DRIVING, BUT I AM WORRIED ABOUT IT, SO HAVE NOT BEEN DRIVING IT. WHILE IN THE PARK POSITION THE STEERING WHEEL DOES SHIMMY A LITTLE AND MAKES A NOISE. *TR

Mileage: 101,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT TURNED THE ENGINE OFF AND AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL RETURNED TO NORMAL FUNCTION WITHOUT FAILURE. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

WHILE BACKING OUT OF MY DRIVEWAY THE POWER STEERING FAILED, PLACED THE ESCAPE BACK IN THE DRIVEWAY. WILL CALL THE FORD DEALER ON MONDAY. *TR

Mileage: 54,300

I PURCHASED MY 2008 FORD ESCAPE AT 71,000 MILES, NOW AT 122,000 MILES MY STEERING APPEARS TO BE LOCKING UP. OR LOSING POWER STEERING. WHILE THE VEHICLE IS IN PARK IDLING, THE STEERING WHEEL WILL MOVE FROM SIDE TO SIDE ON ITS OWN MAKING NOISE THAT SOUNDS AS IF IT IS COMING FROM THE STEERING COLUMN. THERE HAVE BEEN THOUSANDS OF COMPLAINTS ON THIS. FORD NEEDS TO RECALL THIS BEFORE SOMEONE GETS HURT. DRIVING DOWN THE HIGHWAY AT 70 MPH, AND STEERING LOCKS UP. THIS IS AN ACCIDENT WAITING TO HAPPEN. I CALLED FORD AND THEY HAVE YET TO DO ANYTHING ABOUT IT. AS MANY COMPLAINTS THEY HAVE OUT THERE WITH THIS ISSUE, YOU THINK THEY WOULD TAKE THIS INTO CONSIDERATION AND THE SAFETY CONCERNS FOR THIS. *TR

Mileage: 122,000

IN FEB. 2013, THE POWER STEERING WENT OUT ON OUR 2008 FORD ESCAPE. AFTER SHUTTING DOWN THE ENGINE, I RESTARTED THE ENGINE AND THE PROBLEM WAS GONE. I TOOK THE VEHICLE TO THE FORD DEALER WHERE I PURCHASED THE SUV, THEY TOLD ME IT WAS ONLY AN ANOMALY, AND PROBABLY WOULD NEVER HAPPEN AGAIN. AT THAT TIME THE VEHICLE WAS UNDER AN EXTENDED WARRANTY. ON NOV. 3RD, MY WIFE WAS DRIVING AROUND A TURN WHEN THE STEERING WENT OUT AGAIN. SHE NARROWLY MISSED HITTING 2 CARS. I TOOK THE VEHICLE IN TO THE SAME GARAGE, AND ONCE AGAIN THE PROBLEM WAS GONE AFTER RE-STARTING. AFTER SEVERAL DAYS I WAS TOLD THAT THE PROBLEM HAD BEEN LOCATED, AND IT WAS A SENSOR ATTACHED TO THE STEERING COLUMN, WHICH NECESSITATED A $957.14 REPAIR BILL. UNFORTUNATELY, THE EXTENDED WARRANTY HAD NOW EXPIRED. THE DEALERSHIP SAID THERE EXISTED NO RELIEF AS THERE HADN'T BEEN A RECALL FOR SAID PROBLEM. I HAVE NOW DISCOVERED THAT THIS HAS BEEN A COMMON AND ONGOING OCCURRENCE WITH THIS VEHICLE. THERE ARE MULTIPLE WEBSITES WHICH ATTEST TO SAID PROBLEM INCLUDING WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING, WHICH LISTS 155 COMPLAINTS FOR THIS PROBLEM. THERE HAVE BEEN LITERALLY THOUSANDS OF SUCH COMPLAINTS YET NO RECALL. THIS IS AN ONGOING SAFETY PROBLEM, AND WHO KNOWS HOW MANY ACCIDENTS AND/OR DEATHS HAVE BEEN ATTRIBUTED TO THIS DEFECT. I AM TOLD THAT THIS ELECTRICAL STEERING FEATURE WAS FIRST UTILIZED ON THE 2008 FORD ESCAPE, WHETHER IT WAS USED ON OTHER MODELS, I AM NOT AWARE. HARD TO BELIEVE FORD ALLOWED US TO DRIVE THIS VEHICLE WHEN THEY WERE AWARE OF THE DEFECT I CERTAINLY HOPE YOU CAN SAVE OTHERS FROM SUFFERING NEGATIVE CONSEQUENCES IN THE FUTURE. *TR

Mileage: 62,000

TL* THE CONTACT OWES A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME DIFFICULT TO TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE CONTACT STATED THAT NO REPAIRS WERE PERFORMED TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

I WAS DRIVING DOWN THE ROAD AND LOSS POWER STEERING, LUCKILY I WAS ONLY GOING 45 MILES PER HOUR AND WAS ABLE TO MAINTAIN CONTROL OF THE CAR. SURPRISED TO SEE SO MANY COMPLAINTS AND FORD NOT STANDING BEHIND THEIR PRODUCTS. THIS WILL BE THE LAST FORD OUR FAMILY WILL OWN. HOW IN THE WORLD CAN THEY SAY THIS IS NOT A SAFETY ISSUE IS UNBELIEVABLE. WHAT WILL IT TAKE A FATALITY TO GET FORDS ATTENTION? *TR

Mileage: 71,000

WHILE SITTING AT A LIGHT IN DETROIT, THE EPAS (STEERING) FAILED. I AM A GROWN MAN AND IT TOOK ALL MY STRENGTH TO STEER THE CAR TO SAFETY, HOLDING UP TRAFFIC ALL AROUND ME. ONCE IT WAS TURNED OFF, IT RESET ITSELF AND WORKED AGAIN. IT HAS HAPPENED 3 TIMES SINCE AND AM TAKING IT TO THE DEALERSHIP, ALL AT ZERO OR LOW SPEEDS. IF A WEAKER PERSON WERE TO EXPERIENCE THIS IT COULD RESULT IN A REAL PROBLEM AS IT IS ALMOST IMPOSSIBLE TO STEER. *TR

Mileage: 105,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE AUTOMATIC POWER STEERING FAILED. THE VEHICLE ENGAGED IN MANUAL STEERING MODE WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

JUST STARTING TO MAKE A LEFT TURN FROM A STOP SIGN. STEERING SEEMED TO BE LOCKED UP, VERY HARD TO MOVE WHEEL. CAR ALMOST WENT OFF ROAD AS IT WAS A T INTERSECTION. SPEED ON CROSS ROAD IS 40 MPH AND LUCKILY I WAS ABLE TO BACK UP PRIOR TO BEING HIT. ONCE THE CAR WAS BACK BEHIND STOP SIGN THE ENGINE WAS RESTARTED AND STEERING STARTED FUNCTIONING AGAIN. THIS IS THE SECOND TIME THE STEERING WENT OUT. THE FIRST TIME WAS APPROXIMATELY 6 MONTHS AGO, SPEED APPROXIMATELY 20 MPH AND WAS ATTEMPTING TO TURN INTO SCHOOL PARKING LOT TO DROP OFF CHILDREN. I WAS ABLE TO GET CAR TO CURB AND RESTARTED THE ENGINE. THERE WAS NO WARNING OR IDIOT LIGHT PRIOR TO STEERING GOING OUT ON EITHER TIME. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR AND MAKE. I AM SURPRISED NO ONE HAS BEEN KILLED OR SERIOUSLY INJURED. THERE ARE QUITE A LARGE NUMBER OF INCIDENTS RECORDED ONLINE OF THIS VERY PROBLEM. NOT MUCH WORD FROM FORD THOUGH... *TR

Mileage: 66,900

WHILE DRIVING, THE STEERING COLUMN LOCKS UP AND WILL NOT TURN. DEALERSHIP HAS CONFIRMED MANY SIMILAR OCCURRENCES HAVE OCCURRED YET WILL NOT FIX THE KNOW PROBLEM AS A RECALL. ONE DAY SOON THIS WILL BE MAJOR ACCIDENT WHICH COULD HAVE FATAL OUTCOME. MY DAUGHTER IS A MOTHER OF ONE AND ANOTHER DUE EARLY NEXT YEAR, SUCH AN ACCIDENT COULD HAVE MAJOR INJURIES OR WORTH. THIS NEEDS ATTENTION EVEN MORE THAN THE HEALTH CARE PLAN WHICH WOULD HAVE TO TAKE CARE OF THE INJURIES WHICH COULD OCCUR. *TR

WHILE DRIVING THE STEERING COLUMN BEGAN TO SHAKE AND I LOST ALL POWER STEERING. I WAS ALSO INFORMED THIS HAS CAUSED WEAR ON MY TIE RODS AND THEY ARE NOW IN NEED OF REPLACING. *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE STEERING WHEEL FAILED TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

WHILE ATTEMPTING TO BACK OUT OF MY DRIVEWAY, THE STEERING WHEEL LOCKED AND THE CAR WOULDN'T MOVE. I REGISTERED THE COMPLAINT WITH ABOUTAUTOMBILE,.COM ON THAT VERY SAME DAY. THE # IS 10489579. THE CAR WAS TAKEN IN LAST YEAR AND NO ONE COULD FIND A PROBLEM AS IT IS INTERMITTENT. 3 DAYS AGO, MY 16 YEAR OLD SON WAS DRIVING TO SCHOOL AND AS HE WAS TURNING RIGHT AT A CORNER (20MPG), THE WHEEL LOCKED. SINCE I WAS NOT WITH HIM, WE SAID WE WOULD KEEP AN EYE ON IT. TODAY, AGAIN HE WAS TURNING (THIS TIME LEFT AT 20 MPG) THE WHEEL LOCKED AGAIN. HE WAS ABLE TO GET IT ACROSS THE ROAD AND PARK IT IN A PLAZA. I PICKED HIM UP AND DROVE HIM TO SCHOOL. I HAVE BEEN WAITING ON SERVICE TO CALL ME TO GET THE VEHICLE LOOKED AT. AT THIS POINT, EVEN THOUGH HIS SCHOOL IS LOSE TO HOME THERE IS NO WAS I WANT MY SON TO DRIVE THIS FORD PRODUCT. I WORK AT HENRY FORD HOSPITAL AND I AM BEWILDERED AS TO WHY THIS HAS NOT BEEN RECALLED AS IT IS AN OBVIOUS SAFETY ISSUE. LOOKING ON-LINE, THERE HAVE BEEN A LARGE NUMBER OF CUSTOMERS WITH THE SAME COMPLAINT. *TR

Mileage: 119,000

WHILE DRIVING AT 45 MPH, THE ELECTRIC POWER STEERING (EPS OR EPAS) FAILED. THE CAR INSTANTLY LOST ALL ABILITY FOR POWER STEERING, WITHOUT ALERTING THE DRIVER. THE PROBLEM IS INTERMITTENT, AND MAY FAIL AT ANY TIME. THE EPAS CAN SOMETIMES BE RE-INSTITUTED BY STOPPING THE CAR (IN THE MIDDLE OF THE ROAD AT TIMES, OR FREEWAY), TURNING OFF THE CAR COMPLETELY ... WAITING 10 SECONDS, AND RESTARTING THE CAR. BUT THIS DOES NOT MEAN THAT THE PROBLEM WILL NOT OCCUR AGAIN AT ANY TIME WITHIN THE SAME DRIVING INCIDENT. THE EPAS CONTINUES TO FAIL AT INOPPORTUNE TIMES, WITHOUT ALERTING THE DRIVER UNTIL FAILURE HAS OCCURED. *TR

Mileage: 141,231

WHILE MY WIFE WAS DRIVING OUR 2008 FORD ESCAPE THE POWER STEERING FAILED WITHOUT WARNING AND IT BECAME DIFFICULT TO TURN THE STEERING WHEEL. LUCKILY, SHE WAS NOT GOING THAT FAST SO SHE WAS ABLE TO PULL OVER AND STOP. SHE SHUT THE VEHICLE OFF AND RESTARTED IT AND THE POWER STEERING WAS WORKING. THE SAME THING HAPPENED A SECOND TIME ABOUT TWO TO THREE WEEKS LATER. WE BROUGHT THE VEHICLE TO OUR MECHANIC AND HE DID SOME RESEARCH AND WAS ABLE TO LOCATE HUNDREDS OF 08 ESCAPE OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED TO OPERATE NORMALLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING MOTOR WOULD ENGAGE AND DISENGAGE SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE POWER STEERING POWER ASSIST UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

Mileage: 42,000

I PLACED A MESSAGE ON THE NHTSA DATABASE ON 11/04/13 CONCERNING THE POWER STEERING ON MY 2008 FORD ESCAPE. I CALLED THE FORD CORPORATE CENTER AT 800/392-3673 - THE FORD CENTER STATED THAT BY CALLING THEIR NUMBER THEY WILL HAVE A RECORD OF THE PROBLEM AND THE MORE PEOPLE THAT CALL THE CENTER IS HOW THE RECALLS ARE INITIATED AND NOT BY SIMPLY USING THE NHTSA DATABASE. IF YOU ARE HAVING POWER STEERING ISSUES WITH YOUR FORD ESCAPE, PLEASE CALL THE FORD CORPORATE CENTER AND GET YOU NAME ON THE LIST AND HOPEFULLY WE CAN HAVE THIS VEHICLE RECALLED BEFORE SOMEONE GETS TERRIBLY HURT. *TR

Mileage: 116,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TURNING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING ASSIST FAILED SEVERAL TIMES AND THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 65,600.

Mileage: 63,000

MY DAUGHTER HAS HER CAR ON A COLLEGE CAMPUS AND DRIVING AROUND THE DRILL FIELD AT 20 MPH THE POWER STEERING LOCKED UP. SHE WAS ABLE TO PULL OVER, TURN THE CAR OFF AND RESTART. THE DATE LISTED WAS THE FIRST TIME THAT THE STEERING LOCKED UP BUT HAS DONE IT A SEVERAL TIMES SINCE. I MYSELF WAS IN A KROGER PARKING LOT AND PUT THE CAR IN PARK AND IT LOCKED UP. IN THE PAST 3 WEEKS THE POWER STEERING HAS LOCKED UP ON MY DAUGHTER 3 TIMES WHILE ON CAMPUS - NEARLY CAUSING A 10 CAR PILEUP BEHIND HER. AS A COLLEGE STUDENT, ON A COLLEGE CAMPUS THIS IS A HUGE CONCERN FOR US. I HAVE READ MANY MANY MANY COMPLAINTS TO FORD ON THE POWER STEERING ISSUE AND CAN NOT BELIEVE THEY ARE CONTINUING TO PUT PEOPLES LIVES IN DANGER BY NOT RECALLING AND FIXING THIS POWER STEERING PROBLEM. *TR

Mileage: 110,000

WHILE SITTING IN THE PARKING LOT I WENT TO DRIVE AND I HAD NO POWER STEERING. NOTHING SEEMED TO BE WRONG BUT I TURNED OFF THE IGNITION AND RESTARTED THEN POWER STEERING WORKED FINE. THIS HAS SINCE HAPPENED AGAIN ON 11/4/2013 WITH MY WIFE DRIVING. SHE WAS ABLE TO PULL OVER AND SHUT OFF THE VEHICLE THEN RESTART AND EVERYTHING BEGAN TO WORK AGAIN. INVESTIGATING THIS PROBLEM THERE ARE MANY OTHERS WITH THE SAME PROBLEM AND FORD DOESN'T SEEM TO BE DOING ANYTHING ABOUT THIS PROBLEM. IT'S A HUGE SAFETY ISSUE BECAUSE IF YOUR DRIVING DOWN THE HIGHWAY YOU CANNOT TURN THE STEERING WHEEL. *TR

Mileage: 109,858

SUNDAY OCTOBER 20TH, 2013. WHILE DRIVING MY 2008 FORD ESCAPE THE ELECTRIC POWER STEERING FAILED. THIS WAS LIKE TRYING TO DRIVE A TANK. WHEN I GOT TO A SAFE PLACE TO PULL OFF THE ROAD I TURNED OFF THE ENGINE AND RESTARTED THE CAR. THE STEERING WORKED OK AT THAT TIME. I TOOK MY CAR TO A REPAIR SHOP TO HAVE THE STEERING CHECKED AND WAS TOLD THE ONLY PACE TO GET THIS FIXED WAS AT A FORD DEALER AND THAT THIS TYPE FAILURE ON THE 2008 ESCAPE WAS A COMMON OCCURRENCE. LOOKING ON LINE I CONFIRMED THAT THIS PROBLEM WAS VERY FREQUENT WITH THE 2008 FORD ESCAPE AND COULD HAPPEN AT ANY TIME. FORTUNATELY IT HAPPENED TO ME ON A QUITE SUNDAY MORNING WHEN THERE WAS LITTLE TRAFFIC AND I WAS ABLE TO PULL OFF THE ROAD WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. I FEEL THIS IS A MAJOR SAFETY ISSUE THAT COULD RESULT IN A SERIOUS ACCIDENT WITH POTENTIAL PERSONAL INJURY AND/OR A LOSS OF LIFE ACCIDENT. I FEEL FORD SHOULD BE REQUIRED TO RECALL THE 2008 FORD ESCAPES EQUIPPED WITH THIS TYPE STEERING AND MAKE THE NECESSARY REPAIRS TO PROTECT THE LIVES OF BOTH THE FORD DRIVERS AND OTHERS THAT MIGHT BE ENCOUNTERED ON THE ROAD SHOULD THE STEERING FAIL. *TR

Mileage: 70,610

MY STEERING COLUMN WOULD SHAKE WHILE I WAS AT A STOP AND WITHIN A FEW DAYS I HAVE LOST THE ELECTRICAL STEERING (POWER STEERING). I NOW HAVE NO ELECTRICAL ASSIST FOR THE STEERING AND HAVE BEEN INFORMED THAT THEY HAVE TO REPLACE THE ENTIRE STEERING COLUMN IN ORDER TO FIX THE PROBLEM. *TR

Mileage: 157,000

WHILE SETTING AT A HANDICAP SPACE AFTER EATING. I STARTED MY CAR AND THE STEERING WAS HARD TO STEER GOING INTO REVERSE OR FORWARD. IT STILL HASN'T COME BACK TO ME YET AFTER SETTING FOR A WHOLE DAY. THE ONLY THING THAT I DID BEFORE PARKING WAS GO OVER A SPEED BUMP WITH ONE SIDE OF THE CAR AND MAKING ONE TURN AFTER 50 YARDS OF STRAIGHT DRIVING TO THE SPACE. *TR

Mileage: 48,227

THE INCIDENT REPORTED IS ONLY ONE OF MANY SIMILAR -IN 2012 REPORTED TO FORD-DEALERSHIP WHERE PURCHASED CAR DID WORK ON THEIR OWN TO FIX-(NO-CHARGE-AND ONLY HAVE THE PARTS NUMBERS USED TO REPAIR-DO NOT KNOW THE FIX FOR THE PROBLEM THEN) IN 2013 THE STEERING ELECTRONIC ASSIST HAS FAILED BOTH MY WIFE AND I ON MORE THAN MULTIPLE TIMES! ALL EXCEPT ONE TIME AT LOW MPH IN PARKING LOTS-MALLS-AND BACK YARD. THE ONE EXCEPTION TIME WAS ON A HIGHWAY AT NORMAL 45 TO 50 MPH -COLOGNE AVE, MAYS LANDING NJ ONLY SOLUTION TO GET POWER STEERING BACK TO NORMAL IS TO STOP -SHUT ENGINE DOWN-RESTART ENGINE-AND THE ELECTRONIC ASSIST IS BACK AND OK AGAIN. ALL EXCEPT ONE TIME -HAD TO RESTART AND RUN AROUND THE BACK YARD -SHUT DOWN AND RESTART AGAIN. THESE INCIDENCES OF ACTUAL TIMES AND EVENTS REPORTED TO FORD CUSTOMER RELATIONS--NO ACTION EXCEPT TO ADVISE RETURN TO DEALERSHIP FOR DIAGNOSIS. AT OUR COST>WE KNOW AND FORD KNOWS -WHY SHOULD WE PAY ANOTHER $100 FOR ANOTHER DIAGNOSIS AS IN 2012? THIS IS A LIFE THREATENING SITUATION IF IT HAPPENS ON HIGHWAY-NOT ONLY TO DRIVER OF SUBJECT VEHICLE , BUT TO OTHERS ON THE HIGHWAY. OUR ESCAPE A 2008 -BUT ACTUALLY BOUGHT IN MARCH 2007; ALSO WE UNDERSTAND THRU SO MANY OTHER COMPLAINTS SIMILAR TO OURS THAT THE 'ELECTRONIC ASSIST POWER STEERING FIRST PUT ON THE ESCAPE MODEL IN THE 2008 YEAR. POSSIBLE THAT FORD FOUND OUT THE PROBLEMS AND LATER CORRECTED--BUT THEY ARE NOT ACKNOWLEDGING EVEN THAT A PROBLEM EVER EXISTED! WITH SO MANY COMPLAINTS OF EXACTLY SAME AS OURS ON SO MANY FORUMS AS FORD FORUMS, CAR COMPLAINTS, EDMUNDS , AND TWO OR THREE OTHER PLACES THAT CAN NOT RECALL AS WRITE THIS--HOW CAN IT JUST BE PASSED OFF AS A RARE INCIDENT TO JUST A FEW? *TR

Mileage: 100,400

WHILE DRIVING THE STEERING JUST LOST ALL POWER, THIS VEHICLE HAS ELECTRIC STEERING CONTROL, WAS ABLE TO PULL OVER AND SHUT DOWN . RESTARTED AND STEERING CAME BACK. UPON RESEARCH ONLINE, THERE SEEMS TO BE QUITE A FEW OF THESE STEERING INCIDENTS AND FORD IS NOT DOING ANY RECALL. *JS

Mileage: 36,618

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MERGED SHUT OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

THIS OCCURRED IN 2012 ALSO. LOSS OF POWERSTEERING -WHEN PULLING INTO OUR YARD. HAD SON CHECK THE BELTS-FLUID LEVELS-ALL OK;RESTARTED AND IT WAS OK. TOOK AROUND BACK YARD AND IT IMMEDIATELY LOSS THE POWER ASSIST AGAIN. ACTUALLY STEERED IT AS WAS FOR ABOUT 400 YARDS AROUND THE LARGE BACK FIELD OF OUR FARM AS IT WAS-IT NEVER BECAME NORMAL AGAIN DURING THAT APPROXIMATE 400 YARDS --UNTIL I SHUT OFF ENGINE-RESTARTED AGAIN AND TIL TODAY SEPTEMBER 19, NO RE OCCURRENCE. HAVE BEEN ON MANY FORUMS AND SEEN SO MANY OTHERS WITH SAME PROBLEMS. A STEERING ASSIST ELECTRIC MODULE OR SOMETHING SIMILAR SEEMS TO BE THE PROBLEM. THIS HAS HAPPENED TO MY WIFE TWO TIMES -ONE IN THE BACK YARD AND ONE IN MALL PARKING LOT AREA. WE KNOW WHAT TO DO NOW-SHUT DOWN ENGINE AND RESTART; HOWEVER, IF THIS HAPPENS WHILE ON HIGHWAY IN TRAFFIC WHILE ATTEMPTING TO EITHER PASS OR GET BACK IN YOU LANE --IT COULD BE LIFE THREATENING TO NOT ONLY US BUT THE OTHERS ON HIGHWAY. PLEASE, THERE HAVE BEEN ENOUGH COMPLAINTS FOR A REMEDY -OR AT LEAST AN ACKNOWLEDGEMENT BY FORD -NOT AS OUR E-MAIL TO FORD CUSTOMER RELATIONS AND A REPLY BY A REPRESENTATIVE, [XXX], WHO STATED THEY HAVE DONE WHAT THEY FEEL NECESSARY AND AS TO THEIR RESPONSIBILITY OF THIS PROBLEM, BY TELLING US TO TAKE TO FORD DEALERSHIP FOR AN ANALYSIS TEST BY THEIR PROFESSIONAL MECHANICS AND TECHNICIANS. WE AS DO SO MANY FORD OWNERS KNOW THE PROBLEM-CAUSE-AND WHY MUST WE PAY A LARGE ANALYSIS PROBLEM FOR SAME. THANK YOU NHTSA-WE ARE FORTUNATE TO HAVE SOME ONE THAT IS CONCERNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 100,400

THE CAR HAS RANDOMLY STARTED LOOSING POWER STEERING. *TR

Mileage: 116,000

THE VEHICLE'S POWER STEERING SYSTEM SUDDENLY FAILED WITHOUT WARNING. THIS OCCURRED WHILE THE VEHICLE WAS STOPPED SO THERE WAS NO RISK OF ACCIDENT AT THE TIME. THIS ISSUE HAS NEVER OCCURRED BEFORE. I TURNED OFF AND RESTARTED THE VEHICLE AND THE POWER STEERING RETURNED. I DID AN ON ONLINE SEARCH AND DISCOVERED THIS IS FAR FROM AN ISOLATED PROBLEM. I FOUND LITERALLY HUNDREDS OF OTHER 2008 ESCAPE OWNERS REPORTING SUDDEN STEERING LOSS PROBLEMS WITH CHARACTERISTICS MATCHING PRECISELY WHAT I EXPERIENCED. THESE COMPLAINTS SEEMED TO BEGIN TO SURFACE WITHIN THE LAST 2 YEARS. IT APPEARS THE ELECTRONIC CONTROL UNIT (ECU) MOUNTED IN THE STEERING COLUMN IS TO BLAME FOR THE FAILURES. I BELIEVE 2008 WAS THE FIRST YEAR FORD INTRODUCED THE ECU TO REPLACE CONVENTIONAL POWER STEERING PUMPS. WELL IT LOOKS LIKE THEY HAVE A PROBLEM WHICH FORD HAS APPARENTLY IGNORED SO FAR. I AM SUBMITTING THIS COMPLAINT IN THE HOPES THAT THE NHTSA WILL COMPEL FORD TO ISSUE A RECALL. THIS IS NOT AN INCONVENIENCE, THIS A LIFE THREATENING DEFECT. IF POWER STEERING FAILS AT HIGHWAY SPEEDS SOMEONE IS GOING TO GET HURT AND QUITE POSSIBLY DIE. PLEASE INVESTIGATE THIS. AND PLEASE DO IT SOON. *TR

Mileage: 140,355

2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO STEERING COLUMN ISSUES. *SMD THE CONSUMER STATED THE ELECTRONIC MODULE IN THE STEERING COLUMN FAILED.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER TURNING OFF THE ENGINE AND RESTARTING, THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 86,000.

Mileage: 86,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE BECAME DIFFICULT TO STEER AS THE STEERING WHEEL BECAME VERY LOOSE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CAP OF THE U-JOINT HAD BECOME DETACHED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS STOPPED AT AN INTERSECTION WHEN THE POWER STEERING FAILED. THE ENGINE WAS RESTARTED AND THE VEHICLE CONTINUED WITHOUT AN ISSUE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS UNAVAILABLE.

Mileage: 111,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN, THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

VERY DANGEROUS ISSUE WITH THIS CAR. THE ELECTRONIC POWER STEERING GOES OUT SOMETIME WITHOUT WARNING MAKING THE CAR DIFFICULT TO STEER. IF THIS HAPPENED DURING A HIGH RATE OF SPEED DURING A TURN IT WOULD 100% CAUSE A SERIOUS ACCIDENT. *TR

Mileage: 65,000

I WAS TAKING A LEFT HAND TURN AND THE POWER STEERING/STEERING COLUMN FAILED AND I CRASHED INTO A CURB, *TR

Mileage: 114,800

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS SHUT OFF AND ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000. UPDATED 07/30/13*LJ THE CONSUMER STATED IT WAS EXTREMELY DIFFICULT TO STEER THE VEHICLE AND SHE HAD TO USE BOTH HANDS TO CONTROL THE VEHICLE.

Mileage: 80,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE CONTACT WAS ABLE TO RESTART VEHICLE TO RESUME PROPER STEERING CAPABILITIES. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSIS HOWEVER, THE DIAGNOSIS HAD NOT BEEN PROVIDED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE. *TR

Mileage: 89,000

I WAS DRIVING AND THE POWER STEERING WENT OUT! I STRUGGLED TO MAINTAIN THE ESCAPE ON THE CURVE. I PULLED OFF THE ROAD AND SHUT OFF THE CAR, WHEN I TURNED IT BACK ON I WAS ABLE TO TURN THE WHEEL BUT THAT DIDN'T LAST VERY LONG. I PARKED IT FOR AWHILE AND BORROWED A CAR BUT I HAD TO RETURN IT SO NOW I'M DRIVING AND JUST PRAYING I DON'T LOOSE ALL CONTROL. TODAY IT WAS DIAGNOSED, NEED A NEW POWER STEERING ELECTRIC MOTOR, COST BETWEEN 1300-1500 DOLLARS! THAT IS SOMETHING THAT SHOULDN'T BE HAPPENING, FORD NEEDS TO FIX THIS PROBLEM. I SEE HOW MANY COMPLAINTS THERE ARE WHEN I CHECKED IT OUT AT ALL LOCATIONS ONLINE. *TR

Mileage: 171,200

THE POWER STEERING FAILED TO WORK. AFTER TURNING THE CAR OFF AND RESTARTING, THE STEERING WORKED, BUT HAD VIBRATIONS WHICH WERE MORE NOTICEABLE WHEN STOPPED. THE STEERING WHEEL WOULD CLICK AND MOVE ON IT'S OWN. IT HAS CONTINUED AND I AM NOT CONFIDENT IT IS SAFE TO DRIVE. *TR

Mileage: 138,500

DURING LUNCH HOUR SLOWED TO MAKE A RIGHT HAND TURN AND BRAKES SEEMED TO LOCK AND GRIND. STEERING WHEEL VIBRATED AND THE ABS AND TRACTION CONTROL LIGHT CAME ON. ATTEMPTED TO ACCELERATE AND THE CAR SEEMED TO BE LOCKED UP FOR A FEW SECONDS. VEHICLE BEHIND ME ALMOST HIT ME DUE TO VEHICLE FAILURE. LIGHTS WOULD NOT GO OFF FOR ABOUT 1 MINUTE AFTER ACCELERATING TO ABOUT 25 MPH. WHILE DRIVING ABOUT 10 MORE MINUTES THEY ILLUMINATED SEVERAL MORE TIMES. DURING DRIVE HOME THE SAME THING HAPPENED 3 MORE TIMES AND ALWAYS WHEN SLOWING TO MAKE A TURN AND THEN ATTEMPTING TO ACCELERATE AGAIN. NOW ABS LIGHT WON'T GO OFF AT ALL. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ASSIST FAILED AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000. *TR

Mileage: 80,000

LOST POWER STEERING. TURNED CAR OFF AND ON AGAIN POWER RETURNED. FEW WEEKS LATER WHILE IN PARKING LOT SAME PROBLEM. WHEN LOOKED UP PROBLEM DISCOVERED THIS WAS A PROBLEM WITH A LOT OF 2008 ESCAPES. THIS WAS THE YEAR FORD CHANGED TO ELECTRONIC STEERING. I COULD NOT TAKE THE CHANCE OF THIS HAPPENING WHILE DRIVING ON THE HIGHWAY OR AT A HIGHER SPEED. I TRANSPORT MY GRAND CHILDREN A LOT SO I HAD TO HAVE IT REPAIRED. THE BILL WAS $1500.00 I REPORTED TO FORD BUT THEY HAD ALREADY DECIDED THIS WAS NOT A SAFETY ISSUE!!! *TR

Mileage: 140,000

MULTIPLE POWER STEERING FAILURE OCCURRENCES RESULTING IN LOSS OF VEHICLE CONTROL WHILE DRIVING. STEERING WHEEL VIBRATING AND JUMPING WHILE VEHICLE IS STOPPED. PLEASE INVESTIGATE? *TR

Mileage: 91,898

MY WIFE'S ESCAPE SUDDENLY STARTED LOSING ITS POWER STEERING, BUT WOULD RETURN TO NORMAL AFTER A SHUTDOWN AND RESTART OF THE VEHICLE. ON THE SAME DAY, SHE STARTED NOTICING A CLUNK OR POP DURING TURNING OF THE STEERING WHEEL. IT IS NOT AT THE END OF THE TURN, BUT SOMEWHERE AT AROUND 40-50 PERCENT IN EITHER DIRECTION. IF HER CAR FAILS AT HIGHWAY SPEEDS, I WILL SUE THE LIVING DAYLIGHTS OUT OF EVERYONE INVOLVED IN THIS FAILURE. THAT IS A PROMISE. *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 108,000. *TR UPDATED 05/08/13*LJ UPDATED 05/21/2013 *JS

Mileage: 108,000

WE LOST POWER STEERING UPON RESTARTING THE VEHICLE. HAD THIS HAPPENED AT ROAD SPEED WE MOST CERTAINLY WOULD HAVE HAD A MAJOR SAFETY CONCERN. *TR

Mileage: 47,125

DRIVING DOWN THE ROAD HEARD A CLICK IN THE STEERING AND THEN WHEEL LOCKED UP COULD NOT CONTROL THE CAR HAD TO PULL OVER ON SIDE OF THE ROAD PUT CAR IN PARK TURN OFF THE ENGINE AND RESTART THEN THE STEERING WAS OK THIS HAS HAPPEND 5 TIMES SINCE MY PURCHASE OF MY ESCAPE VERY DANGERES WHEN DRIVING I HAVE HAD MY ESCAPE TWO WEEKS I PUCHASED USED THIS SHOULD BE A RECALL DUE TO THE FACT IT IS VERY DANGERES. *TR

GOT OFF WORK DROVE ACROSS STREET, PARKED FOR AN HOUR, GOT BACK IN STARTED TO BACK UP AND IT WAS LIKE I DIDN'T HAVE POWER STEERING. LET OTHER CAR GO, CONTINUED ACROSS STREET TO GAS STATION TO CHECK UNDER THE HOOD. NOTHING LOOKED WRONG. STARTED CAR BACK UP AND WE HAD POWER VERY CONFUSED. I GUESS IT'S POSSESSED. LIKE WHEN THE HORN WOULD MAKE NOISE ON ITS ONE COUPLE YRS BACK. DIDN'T GET TOO FAR AND ALL OF A SUDDEN THE STEERING WHEEL MADE SHAKIN NOISE LIKE IT WAS GRINDING AND WE LOST POWER AGAIN. TURNED AROUND AND HEADED TO DEALERSHIP. THEY SAID IT WAS STEERING COLUMN CONTROL BOARD. 1400.00 TO FIX. DON'T HAVE THAT KIND OF MONEY. NEED TO SEE IF WE CAN INSTALL IT OURSELVES. FROM THE SOUNDS OF IT LOOKS AS IF THEY SHOULD HAVE THIS RECALLED, FOR WE WILL BE ON THE HUNT FOR A NEW CAR AND WE THOUGHT ABOUT A 3RD ESCAPE BUT NOT NOW. *TR

Mileage: 120,000

BEGINNING IN THE MONTH OF OCTOBER 2012 MY STEERING WHEEL BEGAN SHAKING. THE POWER STEERING WENT COMPLETELY OUT JUST AS I WAS TAKING A TURN ON THE FREEWAY. I JUST BARELY MANAGED AVOID HITTING SOMEONE HEAD ON. *TR

Mileage: 75,445

AS I WAS COMING TO A STOP TO TURN RIGHT AT A CORNER, I HEARD A CLICK AND FELT A VIBRATION IN THE STEERING WHEEL. WHEN I THEN TRIED TO COMPLETE MY TURN, IT WAS OBVIOUS THAT THERE WAS NO POWER STEERING. I COMPLETED MY TURN, DROVE ABOUT A QUARTER OF A MILE AND THEN PULLED OVER. I WAS ABLE TO REACTIVATE THE STEERING BY TURNING OFF THE IGNITION AND TURNING IT BACK ON. THE PROBLEM REPEATED ITSELF LATER IN THE DAY AS I WAS PULLING OUT OF A PARKING SPACE. *TR

Mileage: 116,000

WHILE DRIVING, POWER STEERING WENT OUT. VEHICLE IS EQUIPPED WITH NO POWER STEERING PUMP, IT HAS ELECTRONIC POWER STEERING ASSIST. FOR ABOUT THE PAST MONTH, THE POWER STEERING WOULD NOT ACTIVATE AND I HAD TO TURN OFF MY CAR AND IT CAME BACK ON. THE STEERING WHILE HAS BEEN SHAKING WHILE DRIVING. TODAY THOUGH, WAS THE FIRST TIME IT WENT OUT WHILE DRIVING. I CALLED FORD CONSUMER LINE AND THEY SEEMED UNCONCERNED ABOUT THIS ISSUE. LUCKILY, WE LIVE IN THE COUNTRY AND DO NOT HAVE MUCH TRAFFIC, SO I WAS ABLE TO PULL THE CAR OVER BEFORE IT CAUSED AN ACCIDENT. LOOKING ONLINE, THERE HAS BEEN A NUMBER OF COMPLAINTS CONCERNING THIS SAME ISSUE. THE LINK BELOW, CURRENTLY HAS 113 COMPLAINTS ABOUT THIS SAME TYPE OF ISSUE. I AM SUBMITTING THIS COMPLAINT BEFORE SOMEBODY DOES GET INJURED OR KILLED BECAUSE SOMEBODY'S STEERING GOES OUT ON THE FREEWAY AT A HIGH SPEED. I AM ASKING THE TRANSPORTATION SAFETY ADMINISTRATION TO INVESTIGATE THIS MATTER BEFORE SOMETHING DOES HAPPEN. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING. *TR

Mileage: 90,125

I WAS DRIVING DOWN THE ROAD APPROXIMATELY 40MPH GOING AROUND A TURN. THE VEHICLE WAS DIFFICULT TO STEER IT WAS LIKE HAVING NO POWER STEERING THIS HAPPENED VERY SUDDENLY WITH NO WARNING. I WAS BARELY ABLE TO MANEUVER THE VEHICLE OFF THE ROAD. ONCE I FINALLY GOT IT TO A PULL OFF AREA, I GOT OUT AND LOOKED AROUND THE OUTSIDE OF THE VEHICLE TO SEE IF THERE WAS SOMETHING WRONG FROM THE OUTSIDE NOTHING TO BEEN SEEN. I THEN GOT BACK IN THE VEHICLE AND RESTARTED IT, THEN THE STEERING WAS NORMAL. THIS WAS A VERY SCARY MOMENT, AS I HAD THREE CHILDREN WITH ME. I HAVE DONE RESEARCH ONLINE TONIGHT I HAVE FOUND ALOT OF COMPLAINTS ABOUT THIS SAME SITUATION FROM MANY OTHER 2008 ESCAPE OWNERS. REALLY SCARY PART IS: THIS COMPLAINING PEOPLE ALSO STATING RECURRING INCIDENTS. SURE WISH FORD WOULD RECALL THIS DANGEROUS HAZARD. *TR

Mileage: 102,661

POWER STEERING KEEPS GOING IN AND OUT. USUALLY IT WILL NOT WORK WHEN I START THE CAR BUT IF I TURN IT BACK OFF AND ON A FEW TIMES IT STARTS WORKING AGAIN. THE STEERING WHEEL ALSO VIBRATES OR PULSATES WHEN I AM DRIVING. HASN'T HAPPENED WHILE DRIVING YET BUT I AM SCARED THAT IT IS JUST A MATTER OF TIME. SEEN A LOT OF FORD ESCAPES HAVING THIS PROBLEM. *TR

Mileage: 45,000

CPSC: I1320536A. 2008 FORD ESCAPE. CONSUMER STATED THESE CARS HAVE POWER STEERING CONTROL ISSUES. *LN THE CONSUMER STATED THE POWER STEERING CONTROL MODULE, AN INTEGRAL PART OF THE NEW ELECTRONIC POWER ASSIST STEERING SYSTEM CAN MALFUNCTION WITHOUT WARNING AND THE LEAVE THE DRIVER WITHOUT STEERING.

WHILE SITTING IDLE AT A LIGHT THE STEERING WHEEL SHAKES, POWERING STEERING SYSTEM SHUTS DOWN WHILE OPERATING VEHICLE. *TR

Mileage: 85,221

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE ENGINE WAS TURNED OFF AND UPON RESTARTING, THE STEERING WHEEL BEGAN TO OPERATE NORMALLY. THE VEHICLE WAS NEITHER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

Mileage: 58,000

AT AROUND NOON ON 3/11/2013, MY STEERING WHEEL STARTED TO VIBRATE WHILE DRIVING DOWN THE FREEWAY AT ABOUT 75 MPH. AFTER RUNNING SOME ERRANDS AND DEALING WITH THIS ALL DAY, I WAS EXITING THE FREEWAY TO THE FEEDER ROAD (DURING RUSH HOUR TRAFFIC) AND MY POWER STEERING TOTALLY WENT OUT. IT WAS ALL I COULD DO TO MOVE THE CAR TO THE SIDE OF THE ROAD. I PULLED A MUSCLE IN MY ARM PULLING SO HARD OUT OF SHEER PANIC. IT'S A MIRACLE I DIDN'T HIT ANOTHER CAR, AS IT WAS BUMPER TO BUMPER ON EACH SIDE OF ME DUE TO THE TIME OF DAY. ONCE I TURNED THE CAR OFF AND BACK ON, I HAD CONTROL OF THE STEERING AGAIN BUT THE VIBRATING HAS NOT WENT AWAY AND IT IS GETTING WORSE! I'M AFRAID TO GET BACK ON THE ROAD AND SINCE THE CAR IS AROUND 130K MILES...NO WARRANTY. I SEE ONLINE THAT MANY OTHERS ARE HAVING THE SAME ISSUE. I WANT THIS PROBLEM RECALLED AND FIXED BY FORD BEFORE SOMEONE IS SERIOUSLY HURT ON THE ROAD! *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT HE STARTED THE IGNITION AND THERE WAS AN IMMEDIATE LOSS OF POWER STEERING ASSIST. THE ENGINE WAS TURNED OFF AND UPON RESTARTING THE POWER STEERING ASSIST BEGAN TO FUNCTION NORMALLY. THE STEERING WHEEL WOULD ALSO SHAKE INTERMITTENTLY. THE FAILURE RECURRED WHENEVER THE CONTACT WAS DRIVING AT VARIOUS SPEEDS AND DURING INITIAL START UP OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE STEERING COLUMN SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS UNAVAILABLE.

Mileage: 105,000

I WAS APPROACHING A STOP LIGHT AND NOTICED THAT THE STEERING WHEEL BEGAN TO SHAKE IN MY 2008 FORD ESCAPE. AT THIS TIME I STILL HAD POWER STEERING BUT THE STEERING WHEEL CONTINUED TO VIBRATE. AS I PROCEEDED THROUGH THE LIGHT, IT CONTINUED TO SHAKE WITH A SLIGHT GRAB TO THE RIGHT PERIODICALLY. AS I CONTINUED ONTO THE FREEWAY, THE SHAKE CONTINUED UNTIL THE POWER STEERING WENT OUT COMPLETELY. AFTER GETTING HOME, I SHUT THE CAR OFF AND WAITED A FEW MINUTES, STARTED IT UP AGAIN AND THE VIBRATION IN THE STEERING WHEEL WAS BACK BUT THE POWER STEERING WAS WORKING AGAIN, AFTER A FEW MINUTES, THE SHAKE WAS GONE AND SO WAS THE POWER STEERING. TO THIS DATE, 03/10/13, I DO NOT HAVE POWER STEERING AT ALL. I TOOK IT TO MY FORD DEALER AND WAS TOLD THAT THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED BECAUSE OF THE TORQUE SENSOR IN THE COLUMN. MY MILEAGE AT THE TIME I NOTICED THE SHAKE WAS 82,000. THE COST TO REPLACE THIS IS OUTRAGEOUS, AND THE SAFETY ISSUES INVOLVED ARE SEVERE CAUSE FOR CONCERN. I NOTICED THAT THERE ARE MANY, MANY OTHER 2008 ESCAPE OWNERS WITH THIS SAME ISSUE. THIS SHOULD BE A RECALL!!! *TR

Mileage: 82,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED, CAUSING THE VEHICLE TO BECOME DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE TORQUE WAS DEFECTIVE. THE DEALER STATED THAT THE ENTIRE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

POWER STEERING GOES OUT FOR NO REASON. IT CLICKS IN THE HOUSING UNDER THE STEERING WHEEL, IN THE STEERING COLUMN. NEEDED TO ADD THAT WE HAVE HAD SEVERAL INJURIES AND MORE THAN ONE ACCIDENT WHERE A VEHICLE SUSTAINED DAMAGE AS A RESULT OF THIS DEFECT. *TR

Mileage: 109,006

AS I WAS BACKING UP, I LOST POWER STEERING. I WAS UNABLE TO TURN THE WHEEL WITHOUT GREAT FORCE, AND BACKED INTO THE PORCH. AFTER TURNING THE CAR OFF AND TURNING IT BACK ON, THIS RESOLVED. IT HAPPENED AGAIN THE NEXT DAY GOING FORWARD AT 40 MPH. I COULD HEAR SOMETHING IN THE STEERING COLUMN CLICK AND THEN LOST POWER STEERING. NOW THE POWER STEERING HAS COMPLETELY GONE OUT. WHEN I START THE CAR, I CAN TURN THE STEERING WHEEL ALL THE WAY ONE DIRECTION AND "TRICK" IT INTO HAVING POWER STEERING FOR A MOMENT BEFORE IT CLICKS OFF AGAIN. I HAVE SUSTAINED A NECK AND SHOULDER INJURY FROM HAVING TO USE MY ENTIRE BODY TO TURN THE WHEEL, AND SLAMMING INTO THE PORCH WHEN THE WHEEL GOT "STUCK" IN A TURNED POSITION AND I WAS UNABLE TO TURN IT BACK. IT IS UNBELIEVABLE THAT NO ONE HAS DIED AS A RESULT OF FORD'S DEFECT. WILL THE NHTSA WAIT UNTIL THEN TO FORCE FORD INTO A RECALL? *TR

Mileage: 89,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 102,359. *TR...UPDATED 05/22/13 *BF UPDATED 06/05/2013 *JS

Mileage: 90,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE STEERING WHEEL PULSATED AND THERE WAS NO POWER STEERING ASSIST. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING WOULD ACTIVATE. THE FAILURE RECURRED NUMEROUS TIMES. A DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SECURED FOR DIAGNOSIS OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000. UPDATED 4/24/13 *CN THE CONSUMER STATED THE STEERING COLUMN ASSEMBLY WAS REPLACED ON MARCH 15, 2013 AT A COST OF $ 1366.50

Mileage: 102,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING INTO A PARKING SPACE, THE STEERING WHEEL BEGAN VIBRATING AND COULD NOT BE TURNED. THE FAILURE OCCURRED WITHOUT WARNING. THE ENGINE WAS TURNED OFF AND RESTARTED, AS THE POWER STEERING ASSIST RESET INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WHILE DRIVING MY 2008 FORD ESCAPE GOING 45MPH MY POWER STEERING FAILED. LUCKILY I WAS ABLE TO PULL OFF THE ROAD WITHOUT CAUSING AN ACCIDENT. I STOPPED THE VEHICLE AND SHUT IT OFF. ONCE I RESTARTED THE VEHICLE THE POWER STEERING STARTED WORKING AGAIN. AS I CONTINUED TO DRIVE MY STEERING WHEEL BEGAN TO SHAKE AND THE POWER STEERING WENT OUT AGAIN. I LOOKED UP ON LINE ABOUT THIS AND FOUND NUMEROUS COMPLAINTS CONCERNING THIS ISSUE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT IS DIRECTLY RELATED TO THIS VEHICLE ACROSS THE COUNTRY. I'M SURPRISED NO ONE HAS BEEN KILLED YET BUT IT WILL HAPPEN IF SOMETHING IS NOT DONE ABOUT IT. I CONTACTED MY FORD DEALER AND THERE IS CURRENTLY NO RECALL ON THIS VEHICLE FOR THIS PROBLEM. I ALSO CONTACTED THE FORD MOTOR COMPANY AND REGISTERED A COMPLAINT WITH THEM BUT GOT NO RESPONSE. BASED ON THE NUMBER OF COMPLAINTS AND THE SAFETY ISSUE WITH THIS I FEEL SOMETHING NEEDS TO BE DONE ABOUT IT. *TR

Mileage: 90,000

THE VEHICLE'S POWER STEERING IS FAILING ON A REGULAR BASIS. IT IS EQUIPPED WITH ELECTRICAL POWER STEERING SYSTEM SO IS NOT ATTRIBUTED TO LOW FLUID LEVELS, HOSES, OR LINES. THIS IS A POPULAR PROBLEM AMONG OWNERS OF THE SAME CAR WITH SIMILAR MILEAGE. *TR

Mileage: 120,000

CAR INVOLVED IS A 2008 FORD ESCAPE XLT. WHILE ON A 250 MILE TRIP, I HAD EXITED I-20 AND WAS DRIVING APPROX 40MPH ON A 5 LANE HIGHWAY WHEN I HEARD A CLICK AND THE STEERING BECAME TOTALLY UNRESPONSIVE. IT TOOK MY ENTIRE BODY WEIGHT AGAINST THE STEERING WHEEL TO GUIDE THE CAR TO THE SIDE OF THE ROAD. AFTER TURNING THE CAR OFF AND RESTARTING, THE STEERING CAPABILITY RETURNED TO NORMAL. HAVE BEEN TOLD THE POWER STEERING MOTOR WILL HAVE TO BE REPLACED. CONSIDERING THE NUMBER OF COMPLAINTS AND SEVERE CRASHES, THERE SHOULD BE AT LEAST A "SOFT RECALL" ON THE STEERING SENSORS, COLUMN AND POWER STEERING MOTOR. *TR

Mileage: 58,381

I WAS DRIVING MY KIDS TO SCHOOL WHEN THE STEERING WHEEL BEGAN TO SHUTTER RAPIDLY. THE SHUTTERING MADE THE VEHICLE DIFFICULT TO CONTROL. I SHUT THE VEHICLE OFF AND THE PROBLEM WENT AWAY UNTIL THE NEXT TIME I WENT TO DRIVE THE VEHICLE. LATER THAT WEEK THE POWER STEERING WENT COMPLETELY OUT WHILE I WAS DRIVING IN A PARKING LOT. I ALMOST HIT ANOTHER VEHICLE AS I WAS MANUEVERING THROUGH THE PARKING LOT. AFTER STOPPING AND RESTARTING THE VEHICLE THE POWER STEERING RETURNED. *TR

Mileage: 147,000

WHILE BACKING UP AT A GAS STATION, I TURNED THE STEERING WHEEL TO THE RIGHT AND IT JERKED THE WHEEL BACK STRAIGHT. POWER STEERING QUIT WORKING, I DID MANAGE TO GET THE VEHICLE BACKED UP AND WENT INTO NEXT PARKING LOT. WASN'T SURE WHAT TO DO, SO I TURNED THE TRUCK OFF, THEN STARTED IT BACK UP AND MY POWER STEERING WAS BACK. NOW AFTER READING ALL THE COMPLAINTS IT HAS ME SCARED TO DRIVE MY TRUCK. THIS PROBLEM HASN'T HAPPEN SINCE 02-14-13 BUT I NEVER KNOW WHEN THE POWER STEERING WILL GO OUT. THIS IS A MAJOR SAFETY ISSUE AND IT'S SAD THAT FORD AND THE RECALL DEPARTMENT HASN'T TAKEN THE RIGHT ACTION ON THIS PROBLEM. HOW MANY DEATHS MUST HAPPEN BEFORE YOU TO DECIDE TO RECALL THIS PROBLEM. IT'S NOT A CHEAP FIX FOR THE OWNER OF THESE TRUCKS. AND FORD HAS BEEN NOTIFIED PLENTY OF TIMES ABOUT THE STEERING ISSUE AND HAVE DECIDED TO IGNORE THIS MAJOR SAFETY ISSUE. *TR

Mileage: 103,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE THE IT WAS SHUT DOWN AND RESTARTED. THE VEHICLE FUNCTIONED NORMALLY THEN THE FAILURE RECURRED SHORTLY AFTER. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Mileage: 92,000

I WAS DRIVING WITH MY TWO YEAR OLD DAUGHTER GOING 40 MPH DOWN THE ROAD, I WENT TO GO TAKE A TURN AND MY POWER STEERING SUDDENLY JUST WENT, I ALMOST HIT A TELEPHONE POLE AND THE GUY BEHIND ME TURNING LUCKILY SWERVED AROUND ME. I HAD TO SHUT OFF THE CAR THEN TURN IT BACK ON FOR IT TO WORK AGAIN. I WAS TOLD THE EPS SYSTEM ELECTRICAL POWER STEERING) IS THE ISSUE. THIS IS A HUGE SAFETY PROBLEM AND FROM WHAT I SEE THIS IS A VERY COMMON ISSUE WITH THE ESCAPES, BUT YET IT HASN'T BEEN RECALLED. IT NEEDS TO BE FIXED BEFORE PEOPLE GET SERIOUSLY INJURED! *TR

Mileage: 86,000

I WAS DRIVING DOWN THE 5 FREEWAY. I HAD BEEN DRIVING FOR ABOUT 45 MINUETS. I CHANGED LANES TO THE RIGHT AND THE STEERING GOT EXTREMELY HARD TO MOVE. I PULLED OF THE FREEWAY AT THE NEXT OFF RAMP. THE ENTIRE TIME THE WHEEL WAS VERY HARD TO MANEUVER. I CAME TO A STOP TURNED OFF THE CAR, CHECKED ALL MY FLUIDS, AND GOOGLED THE ISSUE ON MY PHONE. ALL RESULTS LEAD TO ELECTRICAL POWER STEERING. I TURNED THE CAR BACK ON AND ALL FUNCTION RETURNED. *TR

Mileage: 110,000

POWER STEERING WILL NOT WORK. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING, IT WORKS. SAME PROBLEM EVERY OTHER DAY. MUST BE AN ONGOING PROBLEM WITH THIS MODEL AND YEAR FORD. AFRAID IT MAY SHUT DOWN WHILE DRIVING ON THE FREEWAY. *TR

Mileage: 44,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STARTED HOWEVER, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 62,000.

Mileage: 62,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED AND THE SYSTEM INDEPENDENTLY RESET BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

THE FIRST INCIDENT OCCURRED WHEN I WAS BACKING OUT OF A PARKING SPOT AND THE STEERING WHEEL LOCKED UP AND I WAS UNABLE TURN IT IN EITHER DIRECTION. I TURNED THE CAR OFF AND ON A FEW TIMES BEFORE I WAS ABLE TO DRIVE IT. UPON RETURNING HOME AND PULLING IN MY DRIVEWAY, THE STEERING WHEEL STARTED TO VIBRATE AND MOVE ON IT'S OWN. I PARKED THE CAR, TURNED IT OFF AND WAITED A COUPLE OF MINUTES BEFORE STARTING IT UP AGAIN. AT THAT TIME, THE STEERING WHEEL COMPLETELY LOCKED UP AND I WAS UNABLE TO TURN IT EVEN AFTER TURNING THE CAR OFF AND ON A FEW TIMES. SO AS OF THIS MORNING (FEB 1, 2013) THE STEERING WHEEL VIBRATES AND IS LOCKED WHEN I START THE CAR. *TR

Mileage: 135,000

WHILE DRIVING THE VEHICLE THE STEERING LOCKED UP. I MANAGED TO PULL INTO A GAS STATION AND ASKED A GENTLEMAN FOR ASSISTANCE. HE HAPPENED TO OWN A 2008 FORD ESCAPE. HE SAID TO TURN IT OFF AND START IT AGAIN AND IT WILL WORK. IT DID. NOW WHILE IDLING THE STEERING WHEEL MOVES LEFT AND RIGHT ERRATICALLY. I RESEARCHED THE PROBLEM AND IT IS HAPPENING TO A LOT OF PEOPLE WITH THIS VEHICLE, IN SOME CASES WITH SERIOUS ACCIDENTS. I RESEARCHED THE STEERING SYSTEM USED. I USES A STEPPER MOTOR FOR POWER ASSISTANCE. I WORK WITH CNC EQUIPMENT WITH STEPPER MOTORS. GENERALLY WHEN A STEPPER MOTOR ACTS ERRATICALLY OR LOCKS IN POSITION IT IS A PROBLEM WITH SOFTWARE HAVING BEEN CORRUPTED OR AN INCIDENCE THAT CAUSES THE ENCODER TO LOSE POSITION. ( BOTH CASES CAN BE CAUSED BY SHOCK, POWER SURGE OR LOSS OF COMMUNICATION) WHEN A STEPPER MOTOR IS UNDER POWER IT IS LOCKED IN POSITION UNTIL IT RECEIVES COMMUNICATION TO MOVE,IN STEPS,VERY SMALL INCREMENTS. (YOU CANNOT MOVE THEM BY HAND) THIS IS OK ON A CNC MACHINE. YOU JUST RUIN WHAT EVER YOU ARE FABRICATING. ON A VEHICLE STEERING SYSTEM, ITS CATASTROPHIC FAILURE (YOU CANNOT TURN THE STEERING WHEEL) AND A VERY SERIOUS ISSUE. STOPPING AND RESTARTING THE VEHICLE AND HAVING IT WORK AGAIN SOUNDS LIKE THE SYSTEM REBOOTS. THE RE OCCURRENCE MAKES IT SOUND LIKE THE FIRMWARE IS CORRUPT. THE SYSTEM IS APPARENTLY NOT ISOLATED ENOUGH TO AVOID BEING CORRUPTED. IT MAY ALSO BE JUST A BAD BATCH OF ENCODERS AT ANY RATE IT IS A SERIOUS ISSUE FORD NEEDS TO ADDRESS BEFORE SOMEONE GETS KILLED. IT ISN'T JUST THE OWNERS OF THESE VEHICLE THAT NEED IT FIXED. EVERYONE ON THE ROAD IS ENDANGERED. I LOOKED AT NHTSAS TEST PROTOCOL AND FOUND NO TESTS FOR ELECTRIC POWER STEERING SYSTEMS. IN THE PAST THIS WASN'T AN ISSUE WITH HYDRAULIC SYSTEMS, YOU HAD MANUAL OVER-RIDE. YOU CAN'T TURN THESE SYSTEMS MANUALLY. YOU GO WHATEVER DIRECTION IT IS POINTED WHEN IT LOCKS. *TR

Mileage: 84,652

THIS MORNING I WAS BACKING UP FROM MY DRIVE WAY. THAN WHEN I PUT IT IN DRIVE THE STEERING WHEEL WOULD NOT TURN. IT SCARED ME BEING THAT I WAS IN THE STREET SO I TURNED THE CAR OFF AND TURNED IT BACK ON AND THE STEERING WHEEL WORKED. BUT THIS IS SCARY IF I HAD BEEN SOMEWHERE ELSE AND THERE HAD BEEN TRAFFIC. I HAVE HAD MY IGNITION WORKED ON BY FORD SEVERAL TIMES. THEY ARE TELLING ME THAT THIS IS ANOTHER PROBLEM AND IT HAS NOTHING TO DO WITH WHAT IS GOING ON. THEY ARE TELLING ME THAT IT IS GOING TO COST ME AROUND $1600.00. THIS SHOULD NOT HAVE HAPPEN. *TR

VEHICLE LOST POWER STEERING WHILE DRIVING. WHILE VEHICLE IS IDLING, STEERING WHEEL PULSES BACK AND FORTH SLIGHTLY, BUT OCCASIONALLY TURNS RIGHT BY ITSELF. FORD STATES THAT THIS IS AN ISSUE WITH THE SENSORS ON THE STEERING COLUMN WEARING OUT, BUT IS NOT A SAFETY ISSUE? I GUESS BRAKE FAILURE IS NOT A SAFETY ISSUE EITHER! THE "FIX" IS ONLY 14-1500.00. THIS SHOULD BE A MANDATORY SAFETY RECALL REPAIRED AT FORD MOTOR COMPANY EXPENSE. *TR

Mileage: 155,000

2008 FORD ESCAPE WITH SERIOUS STEERING WHEEL SHAKING DURING DRIVING. FEELS LIKE COLUMN IS GOING TO LOCK UP OR MAKE VEHICLE SWERVE OFF COURSE. WHEN THE CAR WAS STOPPED AND TURNED OFF, AND BACK ON SYMPTOMS WENT AWAY. HOWEVER, UPON DRIVING VEHICLE AGAIN, SAME CONDITIONS CAME BACK- VERY STRONG AND VERY DIFFICULT TO KEEP VEHICLE ON DRIVE PATH. WHEN GOOGLED- MANY REPORTS SHOW UP ABOUT SERIOUS AND EXPENSIVE REPLACEMENTS OF THE ENTIRE STEERING COLUMN ARE OUT THERE. SEE:HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING THERE ARE MANY OTHER SITE WITH COMPLAINTS ABOUT THIS ISSUE. HOW CAN FORD NOT ISSUE A RECALL ABOUT POWER STEERING COLUMN FAILURES? THIS SHOULD BE CONSIDERED A SERIOUS RISK ISSUE. *TR

Mileage: 57,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING A LEFT TURN, THE POWER STEERING ASSIST FAILED. THE CONTACT MENTIONED THAT THE VEHICLE BECAME HARD TO STEER. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, AS IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000.

Mileage: 69,000

1/22/13-STARTED MY VEHICLE UP AT 8AM AND THE POWER STEERING WOULD NOT ENGAGE, THINKING IS WAS DUE TO COLD, I STOPPED THE VEHICLE AND RESTARTED THE VEHICLE UP, POWER ASSIST ENGAGE AND I DROVE THE VEHICLE APPROX 1/4MILE WHEN I ATTEMPTED TO MAKE A LEFT TURN THE POWER ASSIST FAILED AND NEARLY COLLIDED MY VEHICLE ONTO ONCOMING TRAFFIC DUE TO STEERING FAILURE; I IMMEDIATELY DROVE HOME AND PARKED THE VEHICLE. ON 1/23/13 I DROVE THE VEHICLE VERY CAREFULLY TO A NEARBY FORD DEALERSHIP (APPROX 2 MILES FROM HOME). I WAS ADVISED BY THE SERVICE REPRESENTATIVE (AFTER A DIAGNOSTIC TEST) THAT THE STEERING COLUMN REQUIRES REPLACEMENT DUE TO THE ELECTRONIC MODULE FAILURE AS IT IS PART OF THE VEHICLES ELECTRONIC POWER ASSIST SYSTEM (EPAS) AND WAS QUOTED A REPAIR PRICE (>1400.00). I DID SOME ONLINE RESEARCH AND FOUND THAT THIS TYPE OF STEERING FAILURE IS EXTREMELY COMMON WITH THIS VEHICLE AND THE EPAS AND MANY MANY COMPLAINTS HAVE BEEN REGISTERED BY CONSUMERS ON THIS EXACT STEERING PROBLEM. DUE TO THE UNPREDICTABILITY, POTENTIAL DANGER AND THE COMMONALITY OF THIS TYPE OF COMPLAINT WITH THIS TYPE OF VEHICLE, COULD THIS WARRANT A RECALL OF THIS VEHICLE OR AT LEAST A SERVICE BULLETIN OF THIS POTENTIALLY CATASTROPHIC STEERING ISSUE? *TR

Mileage: 72,900

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT IT BECAME VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

Mileage: 65,000

WHILE BACKING OUT OF A PARKING SPACE THE STEERING LOCKED ON MY WIFE'S 2008 FORD ESCAPE. SHE CALLED ME TO COME HELP HER AS SHE WAS NOT ABLE TO MOVE HER ESCAPE. UPON ARRIVAL I INSPECTED THE VEHICLE FOR OBVIOUS SIGNS OF PROBLEMS, NONE WERE NOTED. I TRIED TO MOVE THE STEERING WHEEL; I WAS QUITE SHOCKED THAT THE STEERING WHEEL COULD NOT BE MOVED. SINCE I AM 6'4" AND 300LBS MOST THINGS THAT I GRAB MOVE?THE STEERING WHEEL SHOULD HAVE MOVED, JUST WITHOUT THE ASSIST OF THE POWER ASSIST. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP FOR THEM TO DIAGNOSE THE ISSUE. I WAS INFORMED THAT THE SENSORS IN THE STEERING COLUMN ARE BAD. THE DEALERSHIP STATED THAT THEY WERE ABLE TO RESET THE COMPUTER AND THAT THE STEERING NOW FUNCTIONS. THE DEALERSHIP INFORMED ME THAT I HAVE TWO CHOICES DRIVE THE VEHICLE AND SEE IF THE ISSUE REPEATS OR REPLACE THE ENTIRE STEERING COLUMN ($1,500.00). I EXPLAINED THAT THIS IS IN FACT A SAFETY ISSUE AS THE STEERING FAILED COMPLETELY AND LOCKED UP AS I WAS UNABLE TO MOVE THE STEERING WHEEL. FORD CUSTOMER CARE WAS CONTACTED AND THEY HAVE OFFERED NO ASSISTANCE IN THIS ISSUE AND CLAIM THAT THEY HAVE NO KNOWLEDGE OF ANY ISSUES PERTAINING TO THIS PROBLEM ON RECORD. THIS STATEMENT BY FORD CUSTOMER CARE SEEMS TO BE HIGHLY SUSPECT AS A QUICK INTERNET SEARCH FOUND MANY IDENTICAL ISSUES. THE COMPLETE FAILURE OF THE STEERING SYSTEM IS BEYOND UNACCEPTABLE! IF SOMEONE WITH MY STRENGTH CANNOT MOVE THE STEERING WHEEL THAN HOW IS SOMEONE THE SIZE OF MY WIFE SUPPOSED TO MOVE THE STEERING WHEEL IF AND IN THIS CASE WHEN THE STEERING SYSTEM FAILS. FORD NEEDS TO ACCEPT THAT THERE IS IN FACT A MAJOR SAFETY PROBLEM RELATED TO THE FAILURE OF THE ELECTRONIC STEERING SYSTEM OF THE FORD ESCAPE. COMPLETE FAILURE OF THE STEERING IS NOT ACCEPTABLE. AGAIN THIS WAS A COMPLETE FAILURE OF THE STEERING SYSTEM!!! *TR

Mileage: 110,000

TWICE IN THE LAST MONTH, WHILE MAKING SHARP TURN AND U-TURN, WE LOST OUR POWER STEERING. THE FIRST TIME WAS WHEN TURNING INTO A PARKING LOT, BUT THE SECOND TIME WAS IN TRAFFIC. EACH TIME IT TOOK ALL OF OUR STRENGTH TO GET THE STEERING WHEEL TURNED SO THAT THE VEHICLE COULD BE MOVED OUT OF TRAFFIC. BOTH TIMES WE PUT VEHICLE IN PARK AND TURNED OFF IGNITION. WHEN RE-STARTED, POWER STEERING WAS FINE. THIS IS A VERY DANGEROUS VEHICLE FAILURE. WE WERE FORTUNATE THAT WE WERE ABLE TO GET OUT OF TRAFFIC EACH TIME, BUT MAY NOT BE AS LUCKY THE NEXT. WHEN WE GOT HOME, WE GOOGLED 2008 FORD ESCAPE STEERING PROBLEMS TO SEE IF THERE HAD BEEN A RECALL THAT WE WERE NOT AWARE OF, AND WE WERE ASTONISHED TO SEE HOW MANY OTHER PEOPLE HAD REPORTED THIS SAME FAILURE. A RECALL NEEDS TO BE ISSUED BEFORE SOMEONE LOSES THEIR LIFE. *TR

Mileage: 88,400

MY FORD ESCAPE IS MY FAMILY AND WORK VEHICLE. ONE MORNING I STARTED IT AFTER IT WAS PARKED IN COLD OVERNIGHT, ENGINE STARTED BUT THE STEERING WAS STUCK, THOUGHT BATTERY WAS BAD. RESTARTED SEVERAL TIMES UNTIL STEERING LOOSENED UP. DROVE CAR AND EVERY STOP LIGHT OR WHILE IDLING, THE STEERING WHEEL VIBRATED SO HARD AND HAVE TO HOLD IT STEADY, THOUGHT, TIME TO HAVE MY CONTROL ARM REPLACED AGAIN. TOOK IT TO A FRIEND'S CAR SHOP , SAID, THEY'VE BEEN HAVING COSTUMERS BRINGING THEIR FORD ESCAPES LATELY WITH THE SAME PROBLEM. THEY COULDN'T FIX IT. TOLD ME TO GO TO MY DEALERSHIP. DEALERSHIP DIAGNOSED IT , ELECTRONIC STEERING PROBLEM $90 FOR DIAGNOSIS, $1100 PARTS AND LABOR, ABOUT 3-DAYS TO ORDER FOR PARTS. TOO EXPENSIVE AND DANGEROUS, NEEDS TO HAVE A RECALL. *TR

Mileage: 101,500

DRIVING DOWN HIGHWAY AND LOST POWER STEERING. HAD TO USE ALL STRENGTH TO EXIT THE HIGHWAY. STOPPED AND RESTARTED CAR AND EVERYTHING WAS FINE. BEGAN DRIVING TOWARD HOME, BUT DURING A STOP LIGHT STEERING WHEEL BEGAN TO SHAKE (WHILE IDLE) AND LOST POWER STEERING AGAIN. I HAVE EXTENDED WARRANTY AND THIS IS NOT COVERED. THIS IS VERY DANGEROUS AND RIDICULOUS. *TR

Mileage: 96,000

THE CAR INVOLVED WAS A 2008 FORD ESCAPE. I WAS DRIVING AT ABOUT 45 AND I LOST COMPLETE CONTROL OF MY POWER STEERING. I WAS UNABLE TO TURN STEERING WHEEL. I USED ALL MY FORCE TO GET TO THE SIDE OF THE ROAD. I THEN TURNED THE CAR OFF AND TURNED IT BACK ON MY STEERING WAS THEN FINE. I GOT BACK ON THE ROAD AND I LOST ALL OF MY POWER STEERING AGAIN. THIS STEERING PROBLEM IS VERY DANGEROUS AND RECALL MUST BE ENFORCED!! *TR

Mileage: 78,100

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THE STEERING WHEEL BECAME HARD TO TURN WHILE DRIVING IN TRAFFIC. THE STEERING WHEEL RETURNED TO ITS NORMAL POSITION WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 3/20/13 *CN THE CONSUMER STATED THERE WAS A COMPLETE LOSS OF POWER STEERING WHEN ACCELERATING FORWARD FROM AN IDLE POSITION. UPDATED 04/17/13

Mileage: 80,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHEN SHE STARTED THE VEHICLE THE STEERING WHEEL BEGAN TO FAIL. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 91,999.

Mileage: 91,999

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING FAILED. THE CONTACT ALSO STATED THAT A STRANGE NOISE EMITTED FROM THE ENGINE COMPARTMENT WHILE MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND THE COMPUTER NEEDED TO BE REPROGRAMMED. THE TECHNICIAN ALSO STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,133.

Mileage: 88,133

DROVE VEHICLE YESTERDAY, NO PROBLEMS. THIS MORNING STARTED TO DRIVE AND LOST POWER STEERING. MADE IT BACK HOME BUT COULD HAVE BEEN BAD IF ON HIGHWAY. *TR

Mileage: 115,000

UNABLE TO STEER VEHICLE DUE TO LOSS OF POWER STEERING, AFTER RESTARTING VEHICLE PROBLEM WENT AWAY BUT RETURNED WHILE IDLING AT A STOP. THE STEERING WHEEL BEGAN PULSATING AND MOVING ON IT'S OWN. HAD TO HAVE VEHICLE TOWED TO REPAIR FACILITY BECAUSE IT WAS UNSAFE TO DRIVE. STEERING WOULD UNEXPECTED LOOSE POWER ASSIST. *TR

Mileage: 55,000

FOR THE LAST 6 WEEKS, MY STEERING COLUMN WOULD SHAKE WHEN CAR WAS IDLING. I ATTEMPTED TO BACK OUT OF A PARKING SPACE PN 12-4-12 AND THE POWER STEERING DID NOT WORK. I RESTARTED THE ENGINE AND IT BEGAN WORKING. SINCE THEN, THIS HAS HAPPENED AT LEAST ONCE A DAY. ON 1-4-13, THE POWER STEERING BECAME NO LONGER FUNCTIONAL. THE ONLY PLACE THAT COULD REPAIR THIS PROBLEM IS AT THE LOCAL FORD DEALERSHIP IN MY TOWN. IT IS WELL KNOWN DEALERSHIPS CHARGE MORE FOR REPAIRS THAN PRIVATE GARAGES. THE COST WILL BE $1300 AND IT WILL TAKE 2 TO 3 DAYS TO COMPLETE THE REPAIR. TECHNICIAN STATED THE SENSOR IN THE STEERING COLUMN WAS UNABLE TO BE REPLACED, SO THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. I DO ROUTINE MAINTENANCE ON MY VEHICLE AND AM CURIOUS WHY THIS PROBLEM WASN'T INVOLVED IN A RECALL. IT IS A DEFINITE SAFETY ISSUE!! WHILE SEARCHING ONLINE, I FOUND MANY OTHERS WHO EXPERIENCED THE SAME PROBLEM. WHILE MY CAR WAS UNDER AN EXTENDED WARRANTY, ANOTHER STEERING PROBLEM OCCURRED, BUT THE WARRANTY COVERED THE REPAIR EXPENSE. FORTUNATELY, I HAVE ENOUGH IN SAVINGS TO COVER THIS REPAIR, BUT AM NOT PLEASED ABOUT IT. MY CAR IS ONLY 5 YEARS OLD AND I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE I HAVE OWNED. *TR

Mileage: 114,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE SHUT OFF AND RESTARTED THE VEHICLE, AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC STEERING AND THE TORQUE SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THEY REFERRED THE CONTACT TO THE DEALER TO VERIFY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 168,000.

Mileage: 150,000

THE POWER STEERING HAS BEEN LOCKING UP IN MY 2008 FORD ESCAPE AND ALSO WHEN IDLING AT A STAND STILL MY STEERING WHEEL PULSES/VIBRATES. I HAVE TO TURN THE VEHICLE OFF, AND RESTART IT. SOME TIMES THAT FIXES IT AND SOME TIME IT DOESN'T. SHOULD BE A RECALL WITH ALL THESE POWER STEERING PROBLEMS, THIS IS NOT SAFE! *TR

Mileage: 106,300

WHILE SITTING IN TRAFFIC MY STEERING WHEEL SUDDENLY TURNED ON ITS OWN SLIGHTLY. AS I STARTED TO MOVE FORWARD I REALIZED THE STEERING WAS EXTREMELY DIFFICULT AND APPEARED TO HAVE NO POWER STEERING. I WAS JUST NEAR THE DEALERSHIP SO I WAS ABLE TO GET IT IN TO THEM. IT TURNS OUT THE STEERING COLUMN IS ELECTRONIC AND BROKE REQUIRING VERY EXPENSIVE REPAIRS. I RESEARCHED THIS PROBLEM ON-LINE AND I AM FINDING IT TO BE A SIMILAR COMPLAINT ACROSS THE COUNTRY INCLUDING WITH OTHERS WHO WERE ACTUALLY MOVING AT THE TIME OF THE COLUMN FAILURE. MANY AT LOW MILEAGE (LESS THAN 55,000). I FEEL THIS IS BEING IGNORED BY FORD AS A SAFETY ISSUE AND THAT IT IS A KNOWN DEFECT THAT FORD SHOULD BE RESPONSIBLE FOR FIXING. *TR

Mileage: 105,000

THE VEHICLE BEGAN TO NOT HAVE POWER STEERING AT START-UP A FEW TIMES, WITH THE PROBLEM BEING CORRECTED BY TURNING THE VEHICLE OFF THEN ON AGAIN. THE DAY OF DECEMBER 27, THE VEHICLE WAS TURNED ON AND STEERING WHEEL JERKED/PULSATED FROM SIDE-TO-SIDE, BUT POWER STEERING WAS STILL WORKING. WE THEN TRIED TO MAKE IT HOME ONE NIGHT WHEN THE POWER STEERING COMPLETELY STOPPED WORKING WHILE ON THE HIGHWAY. THE VEHICLE WAS BROUGHT TO THE FORD DEALERSHIP AND PROBLEM WAS FOUND TO BE THE POWER STEERING COLUMN. LUCKILY THE FORD ESCAPE, WITH 88,500 MILES ON IT, HAD AN EXTENDED WARRANTY COVERING THE $1400 IN REPAIRS. *TR

Mileage: 88,500

WAS DRIVING OUT OF THE GARAGE FROM THE DEALERSHIP AFTER THE SCHEDULED OIL CHANGE, THE STEERING WHEEL WAS NOT MOVING. I STOPPED THE CAR AND WALKED BACK TO LET THEM KNOW, ONE OF THE TECH'S SAID THE ENGINE HAD BEEN CLEANED AND THEREFORE I HAD TO WAIT FOR SOME WIRES TO DRY. HAVE HAD STEERING PROBLEMS SINCE THEN. WHEN STARTING ENGINE, I NEED TO TURN OFF AND ON 2 OR 3 TIMES FOR STEERING WHEEL TO RELEASE AND WHEN STOPPED (BUT IDLING) STEERING SHAKES AND MAKES CRACKLING SOUNDS. IT ALL STARTED AT THE SHAMALEY DEALERSHIP, IN EL PASO, TEXAS. CAR HAS BEEN THERE SINCE YESTERDAY. NEVER HAD PROBLEMS BEFORE UNTIL I TOOK FOR AN OIL CHANGE ON 11/27/12. *TR

Mileage: 86,000

WHILE ATTEMPTING TO LEAVE WORK THIS MORNING I STARTED MY VEHICLE AND WHEN I WENT TO BACK OUT OF THE DRIVEWAY I WAS UNABLE TO STEER THE VEHICLE. IF THIS WOULD OF HAPPENED WHILE DRIVING ON THE ROAD THE OUTCOME WOULD NOT BE GOOD. *TR

Mileage: 114,000

WHILE DRIVING MY CAR OUT OF A PARKING LOT THE POWER STEERING FAILED TO WORK. IT WAS VERY DIFFICULT TO TURN THE CAR AND THE ISSUE REMAINED WHILE DRIVING AT HIGHER SPEEDS. UPON TURNING THE CAR OFF AND RESTARTING IT, THE POWER STEERING WORKED BRIEFLY BUT THE STEERING WHEEL WILL SHAKE BACK AND FORTH WHILE MAKING A LOUD NOISE WHEN THE CAR IS STOPPED BUT RUNNING. *TR

Mileage: 102,000

POWER STEERING WAS INTERRUPTED, LEAVING ME TO RELY ON MANUAL STEERING. POWER STEERING RETURNED AFTER THE CAR IGNITION WAS SHUT OFF AND THE CAR RESTARTED. I TOOK THE CAR TO THE DEALER ON MONDAY 12/17, AND WAS TOLD THAT A "CODE" SAID THAT A SENSOR IN THE STEERING COLUMN HAD FAILED, AND THAT THE ENTIRE STEERING COLUMN HAD TO BE REPLACED, AT A COST OF ABOUT $1400. DEALER SERVICE REP TOLD ME THE STEERING MIGHT "LOCK-UP" WHILE I WAS DRIVING IF I DIDN'T HAVE THIS FIX. I UNDERSTAND FROM AN INTERNET SEARCH THAT MANY FORD ESCAPES HAVE THIS POWER STEERING PROBLEM, AND THAT REPLACING THE STEERING COLUMN DOES NOT FIX THE PROBLEM. IT SEEMS TO ME A RECALL IS IN ORDER. *TR

Mileage: 119,600

MY DAUGHTER WAS ENTERING AN INTERSTATE FROM A CLOVERLEAF WHEN THE STEERING FAILED AND LOCKED WHICH FORCED THE VEHICLE ACROSS TO LANES OF TRAFFIC. LUCKILY THERE WAS NOT AN ACCIDENT AND SHE WAS ABLE TO GET IT TO THE BERM AND TURN OFF THE MOTOR.. AFTER THE INITIAL SHOCK OF ALMOST BEING KILLED SHE RESTARTED THE CAR AND THE STEERING WORKED. THIS IS THE SECOND TIME THE STEERING HAS FAILED. I CONTACTED THE DEALER AND THEY SAID THEY HAVE NEVER HEARD OF THIS BEFORE, EVEN THOUGH I CONTACTED THEM WHEN IT HAPPENED THE FIRST TIME! THIS IS DANGEROUS AND FORD SHOULD BE MADE TO REPLACE ALL OF THE STEERING COLUMNS ON THE 2008 ESCAPES SINCE THIS IS THE YEAR THEY WERE FIRST INTRODUCED ON THIS VEHICLE AND BY THE AMOUNT OF COMPLAINTS AND REPORTS I HAVE DISCOVERED. THE NHTSA HAS ISSUED RECALLS ON VEHICLES WITH FAR LESS DANGEROUS PROBLEMS IN THE PAST. *TR

Mileage: 66,840

POWER STEERING IS FAILING IN THE MIDDLE OF TURNS CAUSING THE VEHICLE BECOME VERY DIFFICULT TO STEER. THE VEHICLE MUST BE SHUT OFF AND RESTARTED TO REGAIN POWER STEERING FUNCTION. FAILURE IS INTERMITTENT. BASED ON WEB RESEARCH THIS FAILURE IS VERY COMMON. I FEEL THAT THIS COULD CAUSE A ACCIDENT GIVEN THE RIGHT SITUATION. *TR

Mileage: 74,000

FIRST THING THIS MORNING I DROVE VEHICLE APPROX. 1/4 MILE TO INTERSECTION. STEERING WAS FINE. WAITED FOR TRAFFIC TO CLEAR AND THEN ATTEMPTED TO TURN. POWER STEERING HAD COMPLETELY FAILED. I WAS ABLE TO RETURN HOME BUT TURNING THE VEHICLE AROUND AND STEERING WAS VERY DIFFICULT. I SHUT OFF THE ENGINE AND LET THE CAR SET FOR A MINUTE AND THEN RESTARTED. THE POWER STEERING HAD RETURNED. *TR

Mileage: 92,446

POWER STEERING FAILED. SAME ISSUE AS ALMOST ALL THESE POSTS. BASICALLY IT COMES AND GOES, THE BIG PROBLEM IS IT HAPPENS RANDOMLY. I HAVE BEEN ABLE TO CONTROL IT HOWEVER IM WORRIED ABOUT BEING LAX ON THE WHEEL AROUND A FREEWAY TURN GOING 60. THIS IS DEFINITELY A SAFETY HAZARD! IM GOING TO TAKE IT IN BUT FROM WHAT I HAVE READ ON THE POSTS I DON'T HAVE 1000 TO DROP. I HONESTLY JUST DROPPED 3000 ON A NEW TRANSMISSION ON THIS VEHICLE JUST OVER 3000 MILES OVER THE EXTENDED WARRANTY. FORD OF COURSE REFUSED TO HELP IN ANY WAY. *TR

Mileage: 80,000

TL* THE CONTACT 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR IN THE PARK POSITION HE WOULD NOTICE EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. ..UPDATED 11/28/12 *BF UPDATED 11/29/12

Mileage: 119,500

TL* THE CONTACT 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR IN THE PARK POSITION HE WOULD NOTICE EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. ..UPDATED 11/28/12 *BF UPDATED 11/29/12

Mileage: 119,500

ISSUE HAPPENED FOUR TIMES IN LAST COUPLE MONTHS--TWO TIMES WITH MY WIFE-TWO WITH ME-WAS ONCE ON HIGHWAYS WITH EACH OF US -AND ONCE IN JUST GOING INTO A PARKING LOT WHILE TURNING AT 5 MPH OR LESS-HAVE A WITNESS ON LAST OCCASION A COUPLE DAYS BACK AT WORK LOT. HAVE ALSO EXPERIENCE A BATTERY DEAD-TOOK TO ADVANCE AUTO OF HAMMONTON, NJ AND ADVISED ON SUNDAY PASSED THAT BATTERY TESTED FINE. THE IGNITION HAS BEEN LOOSE-AND IS GETTING WORSE -THE KEY WIGGLES -AND ON JUST A NORMAL INPUT THE ENGINE DOES NOT TURN OVER --HAVE TO PUT IN 2ND OR 3RD TIME -PUSHING IN HARD TO GET CONTACT. FEEL , BUT DO NOT KNOW , THAT THIS ISSUE EFFECTS BOTH THE BATTERY AND THE LOSS OF POWER STEERING ON THE FOUR OCCASIONS--IN ANY CASE IT IS A REAL SAFETY ISSUE-WILL NOT LET MY WIFE DRIVE THE CAR-SHE USES NOW THE 2000 SEL FORD VAN WE HAVE FOR SECOND CAR. WE LOVE THE ESCAPE-BUT THIS IS A SERIOUS SAFETY ISSUE. I HAVE ALL MY RECORDS ON MY HOME PAGE FORD FOR YEARS-AND ALL SERVICE RECORDS-99 PER CENT FROM DEALERSHIP WHERE BOUGHT THIS AND MANY OTHERS. THEY HAVE IN PAST BEEN GREAT. CONTACTED FORD.COM -RECEIVED A REPLY TO MY E-MAIL IN A DAY FROM A [XXX] OF FORD -THEY ARE DOING A VERY INTENSIVE STUDY AND ARE ALSO SAYING THERE ARE NO CURRENT RECALLS OR FINANCIAL ASSISTANCE ON WHAT OUR DEALERSHIP SAID COULD COST AROUND $400 TO PULL DOWN AND REPAIR.[XXX] OF FORD.COM PROMISED A REPLY AND HOPE FOR SOLUTION WITH AND IN CO-OPERATION WITH MY DEALERSHIP AND FORD. FORD IN THE PAST HAS ALWAYS STOOD UP TO THEIR RESPONSIBILITIES FOR US , AS HAS OUR DEALERSHIP SERVICE DEPARTMENT AT LILLISTON FORD , VINELAND, NJ . THANKS FOR ALLOWING TO SHARE THIS WITH OTHER FOLKS -WILL FOLLOW UP ON A CONCLUSION IN THE NEXT WEEKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 88,000

POWER STEERING FAILED AS A U-TURN WAS BEING ATTEMPTED...AT RUSH HOUR. *TR

Mileage: 68,894

DRIVING HOME FROM DROPPING MY KIDS OFF AT SCHOOL, THE POWER STEERING WENT OUT IN THE VEHICLE. I WAS FORCED TO SHUT THE VEHICLE OFF AND START IT AGAIN TO GET POWER STEERING TO WORK AGAIN. I WAS ALMOST HIT BY 3 CARS TRYING TO AVOID ME AS I WAS STRUGGLING TO GET THE VEHICLE TO A SAFE STOPPING POINT. MY VEHICLE IS A 2008 FORD ESCAPE LIMITED V6 AUTOMATIC. *TR

Mileage: 81,268

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE POWER STEERING FAILED. AS A RESULT, SHE WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT ATTEMPTED TO INSPECT THE VEHICLE BUT WAS UNABLE TO FIND WHERE THE POWER STEERING FLUID WAS LOCATED. THE VEHICLE WAS RESTARTED AND THE STEERING WAS OPERATING NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS 127,000.

Mileage: 127,000

STEERING WAS VERY LOOSE CAUSING VEHICLE TO WEAVE BACK AND FORTH ON ROADWAY..TOOK VEHICLE TO REPAIR SHOP AND LOWER STEERING ARM WAS REPLACED CORRECTING PROBLEM. *TR

Mileage: 35,000

THE STEERING WHEEL POPS WHEN TURNING. WHEN THE WEATHER IS COLD THE BRAKES WON'T PUSH DOWN. BATTERY GOES DEAD IF NOT DRIVEN DAILY. RADIO WONT PLAY AFTER REPLACE BATTERY THAT WAS DEAD. *TR

THE POWER STEERING FALTERED GOING AROUND A CORNER AND I HAD TO MANUALLY STEER THE CAR. THE POWER STEERING CAME BACK WITHOUT INTERVENTION BUT IT WAS QUITE DIFFICULT TO CONTROL THE VEHICLE MANUALLY IN THE TURN. I BROUGHT THE CAR TO THE DEALER RIGHT AWAY. I AM STILL AWAITING THE DEALERS DIAGNOSIS. *TR

Mileage: 53,300

POWER STEERING FAILED INTERMITTENTLY WHILE DRIVING ON I40 IN TENNESSEE. CAR VIBRATED AND STEERING SHOOK WHENEVER CAR WAS STEERED STRAIGHT. DRIVER HAD TO WEAVE THE CAR WITHIN THE LANE TO MINIMIZE DRIVING IN THE STRAIGHT POSITION. POWER STEERING FAILED COMPLETELY WHEN CAR WAS STARTED THE NEXT MORNING, MAKING IT DIFFICULT TO STEER MANUALLY WHILE DRIVING A MILE TO THE DEALERSHIP. FORD DEALER SERVICE (CROSSROADS FORD, CARY, NC) FOUND THAT THE ELECTRIC STEERING COMPONENTS REQUIRED REPLACEMENT, INCLUDING THE STEERING COLUMN, AT A COST OF $1400. I HAVE REQUESTED THAT THE DEALER PROVIDE ME WITH THE OLD PARTS AFTER THE REPAIR. THIS SAME PROBLEM IS REPORTED ON THE INTERNET FOR THE 2008 ESCAPE AND OTHER FORD VEHICLES WITH ELECTRIC STEERING, ALTHOUGH FORD REPORTEDLY DENIES THAT IT IS SERIOUS ISSUE. FOR EXAMPLE, SEE HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/STEERING-PROBLEMS.PHP. THIS IS A SERIOUS SAFETY PROBLEM AND A CONSUMER RIPOFF, AND I ASK THAT THE NHTSA INVESTIGATE. FORD SHOULD PERFORM ROOT CAUSE ANALYSIS AND RECALL FOR CORRECTION, INSTEAD OF DENYING PROBLEM. HIGH-SPEED STEERING FAILURE IN A VEHICLE WITH ONLY 75,000 MILES SHOWS POOR DESIGN OR MANUFACTURE. MY WIFE AND DAUGHTER ONLY AVOIDED DEATH OR INJURY THROUGH LUCK. HAD DRIVING CONDITIONS BEEN DIFFERENT, THEY COULD HAVE DIED. *TR

Mileage: 75,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ELECTRONIC POWER STEERING FAILED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS OPERATED FOR MORE THAN TEN MINUTES. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THE FAILURE WAS NOT COVERED BY WARRANTY OR RECALL. NO FURHTER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

ON SEVERAL OCCASIONS MY POWER STEERING HAS FAILED. ON EACH OCCASION THE ANTI-SKID WARNING LIGHT HAS COME ON AT THE SAME TIME. THE VEHICLE IS STILL ABLE TO BE STEERED AS LONG AS YOU HAVE ENOUGH STRENGTH. THE POWER STEERING WILL RESET AS SOON AS YOU SHUT THE CAR OFF AND RESTART. 3 TIMES THIS HAPPENED IN THE EXACT SAME SPOT WHILE DRIVING ON THE 408 AT ABOUT 60 MPH IN ORLANDO, FL. THE 408 IS A TOLL ROAD EQUIPPED WITH ELECTRONIC RECORDING OF TOLL USAGE (E PASS). THIS HAPPENED WHILE PASSING ONE OF THE ELECTRONIC RECORDERS. ON OTHER OCCASIONS IT TENDS TO HAPPEN ON WARM AFTERNOONS, AND THEN SHUTTING THE VEHICLE OFF AND RESTARTING WILL ONLY RESET IT FOR A SHORT TIME BEFORE IT HAPPENS AGAIN. THIS IS A VERY DANGEROUS SITUATION AND FROM RESEARCHING THE PROBLEM ALTHOUGH NOT WIDE SPREAD, IS CERTAINLY NOT UNIQUE WITH FORD ESCAPES OF THAT YEAR, YET FORD CLAIMS TO HAVE LITTLE OR NO KNOWLEDGE OF THE PROBLEM. NO MECHANIC, FORD OR OTHERWISE HAS A CLUE AS TO WHAT TO DO WITH THIS. I DON'T HAVE THE MONEY TO TAKE THIS IN TO THE FORD GARAGE FOR THEM TO BLINDLY REPLACE PARTS AND PIECES AT HUNDREDS OR THOUSANDS OF DOLLARS PER VISIT. I SINCERELY HOPE SOMEONE CAN HELP BEFORE PEOPLE BEGIN DYING ON OUR ROADS DUE TO THIS PROBLEM. TO: FORD MOTOR, PLEASE REMEMBER TOYOTA'S EXPERIENCE OF THE PAST YEARS BEFORE BLINDLY DISMISSING THIS PROBLEM. *JS *TR

Mileage: 49,100

MY DAUGHTER WAS ON HER WAY TO SCHOOL WHEN ENTERING A CURVE IN THE ROAD HER STEERING LOCKED UP SHE THEN WENT OFF THE ROAD AN STRUCK A CULVERT WENT AIRBORNE AND WHEN COMING DOWN STARTED ROLLING SHE WAS THROWN OUT OF THE CAR EVEN THOUGH SHE HAD HER SEATBELT ON AS THE POLICE REPORT STATED SHE SPENT 5 DAYS IN THE ICU WITH HER BACK BROKEN IN 3 PLACES SHE JUST TURNED 17 SHE HAS ALEAST 2 MONTHS BEFORE MAYBE SHE WILL BE BACK TO NORMAL WE WILL HAVE TO HOME SCHOOL HER FOR THE REST OF THE YEAR. I WILL BE CONTACTING A LAWYER AND FORD MOTOR COMPANY AND AS I HAVE READ FORD IS AT FAULT WHETHER THEY ADMIT IT OR NOT. *TR

Mileage: 85,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS DRIVING 40 MPH WHEN THE ELECTRONIC POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A TREE. THE AIRBAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT'S INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED THE VEHICLE AS DESTROYED. THE MANUFACTURER WAS CONTACTED AND DID NOT ACKNOWLEDGE THE FAILURE TO THE POWER STEERING COMPONENT. THE FAILURE AND THE CURRENT MILEAGE WAS 113,000.

Mileage: 113,000

POWER STEERING WOULD GO OUT WITHOUT NOTICE. AT FIRST IT WOULD RESUME AFTER TURNING OFF THE VEHICLE AND RESTARTING, HOWEVER IT THEN BEGAN JERKING THE STEERING WHEEL DURING OPERATION OF THE VEHICLE. WE LIVE IN AN AREA WITH EXTREME WINTER ROAD CONDITIONS SO THIS WAS A VERY DANGEROUS PROBLEM. FINALLY WE HAD IT REPAIRED AT AN AUTHORIZED FORD DEALER AT A COST OF $1500.00. THIS DEALER SEEMED TO THINK THAT THE FAILURE IS COMMON. AFTERWARDS, LOOKING ONLINE, WE FIND THAT MANY HAVE EXPERIENCED THIS OCCURRENCE. THIS IS AN EXTREME SAFETY ISSUE AND SHOULD HAVE RESULTED IN A RECALL OF THIS PRODUCT. THIS MODEL HAS ELECTRIC POWER STEERING WHICH CLEARLY WASN'T PERFECTED BEFORE BEING PUT INTO PRODUCTION. *TR

Mileage: 118,000

WHILE DRIVING MY 2008 FORD ESCAPE GOING ABOUT 40 MILES AN HOUR, THE STEERING COLUMN COMPLETELY LOCK UP MAKING IS IMPOSSIBLE TO STEER. I WAS ABLE TO NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. WE BROUGHT IT IN TO HAVE IT LOOKED AT AND WERE TOLD IT IS AN ELECTRONIC CENSOR THAT IS IMBALANCED VS. HAVING POWER STEERING FLUID IT RUNS ELECTRONICALLY. THE WAY IT IS BUILT, YOU HAVE TO REPLACE THE ENTIRE DRIVE SHAFT VS. JUST THE CENSOR. HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS VERY ISSUE WITH THIS MAKE, YEAR AND MODEL. IT IS A DEFINITELY SAFETY CONCERN. WE CALLED BOTH THE DEALERSHIP AND FORD MOTOR COMPANY AND NEITHER IS WILLING TO TAKE OWNERSHIP OR ASSIST. *TR

Mileage: 80,000

WHILE ENTERING INTO TRAFFIC ONTO A BUSY STREET THE STEERING FAILED. WAS ABLE (WITH GREAT EFFORT) TO STRAIGHTEN THE VEHICLE IN THE LANE AND THEN SAFELY PULL TO SIDE(FORTUNATELY, MY WIFE WAS NOT DRIVING AS SHE WOULD NOT HAVE HAD THE STRENGTH TO CARRY THIS OUT AND PROBABLY WOULD HAVE CRASHED). TURNED IGNITION OFF AND LOOKED UNDER HOOD TO SEE IF BELT HAD BROKEN, ETC. COULD NOT FIND TRADITIONAL POWER STEERING PUMP. TURNED IGNITION ON AND STEERING WORKED! AND HAS WORKED SINCE. DISCOVERED THIS VEHICLE HAS AN ELECTRIC POWER STEERING PUMP. AND THEY ARE FREQUENTLY FAILING. CALLED DEALER-ROUGHLY 3 WEEK BACKLOG FOR PART-WHICH IS THE ENTIRE STEERING COLUMN-PUMP NOT ABLE TO BE REPLACE SEPARATELY. HOW COULD A CAR DESIGNER OR THE GOVERNMENT ALLOW THIS TYPE OF STEERING PUMP TO BE PUT ON A VEHICLE(PROBABLY JUST TO SQUEEZE OUT AN EXTRA MPG)? IT IS NOT ONLY PLAIN DANGEROUS, BUT IMPRACTICAL. IF I HAD KNOWN THAT THIS WAS HOW THE STEERING WAS ON THIS CAR I WOULD NOT HAVE BOUGHT IT! THE NHTSA SHOULD REQUIRE (FORD AT LEAST) TO ISSUE A RECALL AND STOP THIS TYPE OF POWER STEERING BEING OFFERED ON NEW VEHICLES. I HAVE HAD PUMPS AND BELT SNAP ON VEHICLE IN THE PAST WHILE DRIVING, BUT NEVER WITH THIS AMOUNT OF STEERING LOSS. *TR

Mileage: 59,498

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. AFTER RESTARTING THE VEHICLE, THE STEERING RESUMED NORMAL FUNCTION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

MY POWER STEERING DID NOT WORK WHEN I BACKED OUT OF A PARKING SPACE. IF I TURNED THE CAR OFF, AND THEN STARTED IT AGAIN, THE POWER STEERING WOULD WORK. THIS STARTED HAPPENING DAILY, THEN MANY TIMES A DAY AND NOW, SOMETIMES I HAVE NO POWER STEERING AT ALL, AND SOMETIME IT WILL WORK FOR A SHORT TIME, BUT IT GOES OUT WHILE I'M DRIVING WHICH IS VERY DANGEROUS. THE REPAIRS WILL BE ABOUT $1200, WE ARE WAITING FOR THE PARTS TO ARRIVE TO GET THIS FIXED. *TR

Mileage: 78,650

LIKE MANY OTHERS THE EPS (ELECTRONIC POWER STEERING) SYSTEM GAVE OUT ON MY 2008 ESCAPE (106,000 MI.). IT STARTED WITH THE STEERING WHEEL OCCASIONALLY CLUNKING AND SHAKING BOTH WHEN DRIVING AND WHEN THE CAR WAS IDLE (AS LONG AS IT WAS STARTED). AS SOON AS THE WHEEL WAS TURNED TO THE LEFT OR RIGHT THE POWER STEERING WOULD ENGAGE AND IT WOULD BE FINE. THE PROBLEM QUICKLY GOT WORSE TO THE POINT WHERE THE CLUNKING/SHAKING WAS HAPPENING AT ALL TIMES UNTIL THE POWER STEERING JUST FLAT OUT FAILED WHILE DRIVING. LUCKILY I WAS IN A POSITION TO REACT AND MANUALLY STEER WITHOUT INCIDENT BUT I WAS DEFINITELY WORRIED AS IT COULD HAVE BEEN MUCH WORSE. WITH THE ELECTRONIC POWER STEERING THERE IS NO FIX WITHOUT SWAPPING OUT THE ENTIRE STEERING COLUMN. $1250 PARTS+LABOR+TAX. I CALLED FORD DIRECTLY AND THEY JUST TOSSED ME AROUND SAYING THAT THEY WILL LOOK INTO IT AND SEE IF THEY CAN FIX IT AS MANUFACTURER DEFECT. AFTER FINDING THIS WEBSITE I REALIZED THAT THERE ARE SEVERAL OTHERS EXPERIENCING THE EXACT SAME PROBLEM. ALSO, THE PART IS ON BACK ORDER EVERYWHERE IN THE COUNTRY WHICH LEADS ME TO BELIEVE THAT THE PROBLEM IS MUCH BIGGER THAN INDICATED ON THIS FORUM. I AM FRUSTRATED IN TRYING TO HOLD FORD ACCOUNTABLE. FORD EXPLAINED THAT RECALLS ARE JUSTIFIED BY CRASH DATA AND THERE IS NO WAY TO GET ONE STARTED PRIOR. THIS IS CRAZY, SO NOT ONLY IS SOMEONE GOING TO NEED TO CRASH, BUT SEVERAL PEOPLE ARE GOING TO NEED TO CRASH IN ORDER FOR ANYTHING TO GET DONE. *TR

Mileage: 106,000

STEERING LOCKS UP PERIODICALLY WHILE DRIVING AT VARIABLE SPEEDS, AND SITUATIONS, THERE IS A GRINDING WHEN YOU TURN STEERING WHEEL BOTH DIRECTIONS EVEN WHILE PARKED. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM WITH MANY OWNERS OF THE SAME MAKE & MODEL. *TR

Mileage: 80,000

MY STEERING WHEEL KEEPS SHAKING WHILE DRIVING FOR THE LAST WEEK. IT FREEZE UPON INITIAL START-UP AND I HAVE TO TURN THE CAR OFF AND TURN IT ON AGAIN FOR THE STEERING FUNCTION TO BE RESTORED. THE FREEZING OCCURRED SPORADICALLY OVER THE PAST FEW MONTHS BUT NOW IT HAPPENS EVERY TIME I START MY CAR. HAVEN'T TAKEN MY CAR INTO THE DEALERSHIP YET BUT WILL DO SO SOON BEFORE THIS PROBLEM PROGRESSES ANY FURTHER AND CAUSES AN ACCIDENT BECAUSE AFTER READING THE COMPLAINTS WITH THE EXACT PROBLEM I FEAR THAT IS WHAT TO COME. WHO HAS TO DIE FOR THE FORD COMPANY TO CONDUCT A RECALL? I SUBMITTED THIS INFORMATION TO MY LOCAL NEWS STATION AND MAYBE THEY WILL BE ABLE TO SHED SOME LIGHT ON THE MATTER. *TR

I WAS DRIVING WITH TWO FAMILY MEMBERS WHEN POWER STEERING FAILED ON A FREEWAY OFF RAMP. STEERING FAILED WHEREAS I NARROWLY AVOIDED A MAJOR COLLISION. VEHICLE EXTREMELY DIFFICULT TO TURN WITH ELECTRIC STEERING FAILURE. *TR

Mileage: 105,020

LIKE MANY OTHERS THE EPS (ELECTRONIC POWER STEERING) SYSTEM GAVE OUT ON MY 2008 ESCAPE (75,000 MI.). IT STARTED WITH THE STEERING WHEEL OCCASIONALLY CLUNKING AND SHAKING BOTH WHEN DRIVING AND WHEN THE CAR WAS IDLE (AS LONG AS IT WAS STARTED). AS SOON AS THE WHEEL WAS TURNED TO THE LEFT OR RIGHT THE POWER STEERING WOULD ENGAGE AND IT WOULD BE FINE. THE PROBLEM QUICKLY GOT WORSE TO THE POINT WHERE THE CLUNKING/SHAKING WAS HAPPENING AT ALL TIMES UNTIL THE POWER STEERING JUST FLAT OUT FAILED WHILE DRIVING. LUCKILY I WAS IN A POSITION TO REACT AND MANUALLY STEER WITHOUT INCIDENT BUT I WAS DEFINITELY WORRIED AS IT COULD HAVE BEEN MUCH WORSE. THE PLACE I BOUGHT IT WON'T HONOR MY WARRANTY AS THIS ISN'T COVERED UNDER THE POWER TRAIN(UNDERSTANDABLE, BUT STILL VERY FRUSTRATING) AND WITH THE ELECTRONIC POWER STEERING THERE IS NO FIX WITHOUT SWAPPING OUT THE ENTIRE STEERING COLUMN. $1250 PARTS+LABOR+TAX. I CALLED FORD DIRECTLY AND THEY JUST TOSSED ME AROUND SAYING THAT THEY WILL LOOK INTO IT AND SEE IF THEY CAN FIX IT AS MANUFACTURER DEFECT. THEY SAID I COULD EXPECT A CALL BACK IN A FEW DAYS, 1 WEEK TOPS. 3 WEEKS LATER AND NO PHONE CALL. AFTER FINDING THIS WEBSITE I REALIZED THAT THERE ARE SEVERAL OTHERS EXPERIENCING THE EXACT SAME PROBLEM. ALSO, THE PART IS ON BACK ORDER EVERYWHERE IN THE COUNTRY WHICH LEADS ME TO BELIEVE THAT THE PROBLEM IS MUCH BIGGER THAN INDICATED ON THIS FORUM. I AM FRUSTRATED IN TRYING TO HOLD FORD ACCOUNTABLE. THE LADY AT FORD EXPLAINED THAT RECALLS ARE JUSTIFIED BY CRASH DATA AND THERE IS NO WAY TO GET ONE STARTED PRIOR. THIS IS CRAZY, SO NOT ONLY IS SOMEONE GOING TO NEED TO CRASH, BUT SEVERAL PEOPLE ARE GOING TO NEED TO CRASH IN ORDER FOR ANYTHING TO GET DONE. *TR

Mileage: 75,000

MY STEERING WHEEL LOCKED I HAVE TO PULL OVER, TURN OFF THE CAR ONCE I TURNED IT BACK ON IT WAS REALLY HARD TO STEER, VERY DANGEROUS AND NOW I HAVE TO PAY 1100.00 TO GET THIS REPLACED WHICH IS TOO MUCH FOR A 2008, THEY SHOULD RECALL THIS SINCE SO MANY PEOPLE HAVE THE SAME PROBLEM. *TR

I WAS DRIVING AT ABOUT 65MPH ON OUR FREEWAY AND I LOST COMPLETE CONTROL OF MY POWER STEERING. I ALMOST GOT HIT BY 3 OTHER VEHICLES AS I WAS UNABLE TO TURN STEERING WHEEL. I THEN PUT MY CAUTION LIGHTS ON AND USED ALL MY FORCE TO GET TO THE SIDE OF THE ROAD. I THEN POWER THE CAR OFF AND WAITED A FEW MINUTES AND TURNED IT BACK ON MY STEERING WAS THEN FINE. I GOT BACK ON THE FREEWAY AND WITHIN 3 MINUTES I LOST ALL OF MY POWER STEERING AGAIN. SO I THEN DID THE SAME THING MULTIPLE TIMES JUST TO MAKE IT HOME. I NO LONGER FEEL SAFE DRIVING MY FORD ESCAPE. *TR

Mileage: 87,000

THE STEERING WHEEL STARTED OCCASIONALLY JITTERING WHILE THE VEHICLE WAS STOPPED. THEN WHEN I WENT TO LEAVE A PARKING LOT THE POWER STEERING WAS COMPLETELY NON FUNCTIONING. IT HAS SINCE BEEN SPOTTY. *TR

Mileage: 132,000

I WAS MERGING ONTO A HIGHWAY FROM AN ENTRANCE. AS I WAS GETTING ONTO THE HIGHWAY, I WAS ABOUT TO PULL ON, WHEN MY STEERING LOCKED UP. I WAS ABLE TO PULL OVER, SHUT THE ENGINE OFF, I STARTED THE CAR AND THE STEERING WAS FINE. I RESEARCHED THIS PROBLEM AND FOUND THAT THERE WERE MANY OF THE SAME COMPLAINTS. I COULD NOT FIND ANY RECALLS FOR THIS PROBLEM. WILL THERE HAVE TO BE A DEATH BEFORE SOMETHING IS DONE. I WILL PURSUE THIS FURTHER, THRU THE MEDIA, SOCIAL MEDIA, AND LEGALLY. *TR

Mileage: 92,250

AS I WAS GETTING ONTO THE HIGHWAY FROM AN ENTRANCE, MY STEERING FAILED. I COULD NOT TURN THE STEERING WHEEL TO CONTROL THE CAR. THANK GOD I WAS GOING SLOW AND WAS ABLE TO PULL OVER. I SHUT THE ENGINE OFF, TURNED IT BACK ON, AND WAS ABLE TO DRIVE. I HAVE RESEARCHED THIS COMPLAINT AND THERE ARE MANY FORD ESCAPES, WITH THIS SAME COMPLAINT. I HOPE THAT SOMETHING WILL BE DONE BEFORE A DEATH OCCURS. I PLAN ON PURSUING THIS FURTHER EVEN UP TO INVOLVING MEDIA AND LEGAL ACTION. *TR

Mileage: 92,250

ON 12-13-2011, THE POWER STEERING FAILED ON THIS VEHICLE. FORTUNATELY I WAS IN A PARKING LOT WHEN THIS HAPPENED. I WAS ABLE TO DRIVE HOME BY EXERTING GREAT FORCE ON THE THEN MANUAL STEERING. IF THIS HAD HAPPENED WHILE ACTUALLY IN MOTION I DOUBT THAT I COULD HAVE CONTROLLED THE VEHICLE TO A SAFE STOP. THE NEXT MORNING I STARTED THE CAR TO TAKE IT TO THE FORD DEALER AND THE STEERING WORKED. THE DEALER WAS UNABLE TO FIND A PROBLEM. I THEN TELEPHONED THE MANUFACTURE AND WAS TOLD THEY COULD NOT HELP ME UNLESS THE DEALER WAS ABLE TO FIND A PROBLEM. I TOLD THE PERSON THE CAR WAS UNSAFE TO DRIVE AND WAS TOLD UNLESS THE DEALER CAN FIND THE PROBLEM WE CAN'T HELP. I TOLD THE PERSON I WOULD REPORT THIS INCIDENT TO THE NTSB AND WAS TOLD THAT IS YOUR RIGHT. *TR

Mileage: 52,709

OUR ESCAPE HAS LESS THAN 44,000 MILES ON IT AND THIS PAST SATURDAY THE POWER STEERING JUST FAILED! AND I HAD 3 CHILDREN WITH ME!! THANK GOD WE WEREN'T DOING 70MPH ON THE INTERSTATE...OR IN A CURVE...NEXT TO AN 18-WHEELER...OR WHERE I HAD TO MAKE A QUICK AVOIDANCE MANEUVER! I LEARNED (FROM INTERNET POSTINGS...'CAUSE IT SURE ISN'T IN THE OWNER'S MANUAL...) THAT IT USUALLY WORKS PROPERLY AGAIN AFTER TURNING THE ENGINE OFF AND RESTARTING...I GUESS THE COMPUTER 'REBOOTS'???, BUT, WHO KNEW?! WELL, IT JUST HAPPENED AGAIN LESS THAN A WEEK LATER TO MY WIFE AND DAUGHTER AND SINCE THIS IS ABSOLUTELY A SAFETY ISSUE, WE'VE TAKEN IT TO A DEALERSHIP. I LIVE IN TN AND IF ANYONE RECALLS (NO PUN INTENDED), THIS IS ALSO THE PLACE WHERE A LOCAL INVESTIGATIVE NEWS REPORTER BROKE THE INFAMOUS TOYOTA ACCELERATION STORY. HMMM...MAYBE I'LL CONTACT HIM AND SEE IF HE CAN FIND OUT IF FORD IS BENT ON IGNORING ALL THESE COMPLAINTS... JUST DO THE RIGHT THING, FORD! REMEMBER THE EXPLORER!!!*TR

Mileage: 43,700

MY VEHICLE HAS BEEN EXPERIENCING A JERKING MOVEMENT IN THE STEERING WHEEL (FEELS LIKE FORCE FEEDBACK FROM A DRIVING SIMULATOR), MOST NOTICEABLE AT A STOP. IT APPEARED TO BE A MALFUNCTION OF THE ELECTRONIC POWER STEERING SYSTEM. I HAD THE VEHICLE INSPECTED AND WAS TOLD THE STEERING COLUMN NEEDED TO BE REPLACED TO CORRECT THE ISSUE. THIS IS BECAUSE THE ELECTRONIC POWER STEERING IS LOCATED IN THE COLUMN. I WAS TOLD THAT THE PARTS ARE NOT AVAILABLE AT THIS TIME AND ARE ON NATIONAL BACK ORDER PUSHING THEIR AVAILABILITY OUT 5 MONTHS OR SO. I HAVE BEEN FORCED TO DRIVE THE VEHICLE FOR SEVERAL WEEKS IN A WORSENING CONDITION UNTIL A FEW DAYS AGO THE POWER STEERING COMPLETELY FAILED AT HIGHWAY SPEED. POWER STEERING WILL COME BACK AFTER RESTARTING THE VEHICLE, BUT NOW THE STEERING GOES OUT 3 OR MORE TIMES ON MY 30 MILE HIGHWAY COMMUTE. I HAVE ALSO NOTICED THAT THERE IS A TENDENCY FOR THE VEHICLE TO "AUTO-STEER" OR VEER IN EITHER DIRECTION WITH NO DRIVER INPUT. NEEDLESS TO SAY, I HAVE LOST ALL CONFIDENCE IN THE SAFETY OF THE VEHICLE. I HAVE CONTACTED FORD CUSTOMER SERVICE DIRECTLY AND AM AWAITING A RESPONSE. *TR

Mileage: 95,000

I WAS ABOUT TO LEAVE WORK AND WHEN I STARTED THE CAR TO PULL OUT OF MY PARKING SPOT I WAS UNABLE TO TURN THE STEERING WHEEL. I KNOW ENOUGH ABOUT CARS TO KNOW THAT THIS WAS RELATED TO THE POWER STEERING...NOT KNOWING AT THE TIME THAT MY CAR HAD AN ELECTRIC POWER STEERING, I LOOKED UNDER THE HOOD TO CHECK THE FLUID THEN I WENT TO GET MY WAREHOUSE MGR TO COME TAKE A LOOK AT IT FOR ME. WHEN HE STARTED THE CAR THE STEERING WAS FINE. I WAS ABLE TO DRIVE HOME BUT WAS VERY CAUTIOUS ABOUT IT. MY HUSBAND AND I HAVE NOTICED OVER THE PAST WEEK THAT MY STEERING WHEEL WILL VIBRATE OR SHAKE WHEN STOPPED AND THEN THIS OCCURS. FROM WHAT I AM READING THIS SEEMS TO BE A COMMON OCCURRENCE. I HAVE 2 SMALL CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WITH THEM IN THE CAR IF THIS OCCURS OUT THE OF THE BLUE AGAIN! WE NOW CONSIDER THIS CAR TO BE A DANGEROUS HAZARD AND UNDRIVEABLE ...WE WILL BE GETTING RID OF IT. *TR

WAS MAKING A TURN AFTER STOPPING AT A LIGHT. IN THE MIDDLE OF MY TURN I FELT THE POWER STEERING FAIL. I WAS ABLE TO DRIVE HOME WITH GREAT EFFORT MADE TO STEER. I GOT HOME AND TURNED MY VEHICLE OFF. MY HUSBAND STARTED MY 2008 FORD ESCAPE AND HAD NO PROBLEMS WITH STEERING. AFTER POPPING THE HOOD, HE FOUND NOTHING WRONG. AFTER RESEARCHING THE INTERNET, THERE SEEM TO BE NUMEROUS COMPLAINTS OF THIS SAME EXACT THING HAPPENING AND RESTARTING THE CAR SEEMS TO RESET THE POWER STEERING. THE PROBLEM SEEMS TO BE THE STEERING COLUMN. I AM WONDERING WHY NOTHING IS BEING DONE BY FORD TO FIX THIS PROBLEM? I AM ALSO VERY AFRAID OF IT HAPPENING AGAIN AND CAUSING AN ACCIDENT!!!!!!!!!!!! *TR

Mileage: 108,000

I OWN A 2008 FORD ESCAPE. I WAS DRIVING DOWN MY STREET,STARTED TO TURN INTO MY DRIVEWAY AND HAD A HARD TIME TURNING THE STEERING WHEEL. THE POWER STEERING TOTALLY SHUT DOWN. I TURNED OFF THE CAR AND RESTARTED IT AND EVERYTHING WAS OK. IT HAS HAPPENED 3 TIMES IN THE LAST WEEK. CHECKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM. INTERESTED TO SEE HOW FORD HANDLES THIS. *TR

I WAS DRIVING DOWN THE HIGHWAY WHEN MY POWER STEERING FAILED - IT DIDN'T LOCK UP BUT BECAME EXTREMELY HARD TO MANEUVER. I HAVE TAKEN IT TO THE FORD DEALERSHIP & THE MAN I SPOKE WITH SAID HE'S NEVER HEARD OF THIS BEING A PROBLEM. *TR

Mileage: 129,000

WAS DRIVING DOWN THE HIGHWAY AND THE POWER STEERING FAILED. LOOKED ON INTERNET SEEMS TO BE COMMON. *TR

THE POWER STEERING IN THIS VEHICLE FAILED TWICE. BOTH TIMES WERE AT LOW SPEED, AND I WAS ABLE TO RECOVER. A SEARCH ON THE INTERNET REVEALS THIS TO BE A SOMEWHAT COMMON PROBLEM WITH ESCAPES, BUT HAS YET TO BE ACKNOWLEDGED BY FORD. I WILL TAKE IT TO THE DEALER BUT AM AFRAID THAT I'LL HAVE THE SAME EXPERIENCE AS OTHERS, IN THAT THE PROBLEM WILL NOT BE PRESENT WHEN THE DEALER LOOKS AT IT. AT THIS POINT I NO LONGER CONSIDER THE VEHICLE SAFE. *TR

Mileage: 38,732

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE STEERING COLUMN DUE TO THE PART BEING ON BACK ORDER. THE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS DRIVING AT IDLE SPEEDS WHEN A CLUNKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THAT THE UNIVERSAL JOINT FOR THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

Mileage: 58,000

NOTICED STEERING WHEEL VIBRATING WHILE DRIVING ON HIGHWAY AT POSTED SPEED 70 MPH. CONTINUED TO VIBRATE AND MOVE WHILE STOPPED AT STOP LIGHTS. ON 10-25-11 MY WIFE DROVE ACROSS THE UNIVERSITY CAMPUS AND LOST POWER STEERING WHILE IN PARKING LOT. TURNING VEHILCE OFF AND RESTARTING APPEARED TO SOLVE LOSS OF POWER ASSIST STEERING. STEERING WHEEL CONTINUED TO MOVE SLIGHTLY SIDE TO SIDE WHILE DRIVING TO DEALERSHIP. CURRENTLY UNDER INSPECTION AND WE ARE WAITING FOR PRICE ESTIMATE AT THE TIME OF THIS COMPLAINT. *TT

Mileage: 136,500

WHILE MY WIFE WAS DRIVING OUR 2008 FORD ESCAPE WITH 70K MILES, THE STEERING SUDDENLY LOCKED UP. I WAS TOLD BY FORD THAT THIS PROBLEM WAS RARE, BUT I HAVE FOUND DOZENS OF COMPLAINTS WITH THE EXACT SAME ISSUE. THE ELECTRONIC POWER STEERING (EPS) MODULE HAS FAILED. FORD HAD MODIFIED THIS MODULE 8 TIMES SINCE 2008 WHEN IT WAS FIRST USED. THE REPAIR ESTIMATE IS $1300. FORD IS UNWILLING TO DO ANYTHING ABOUT THE PROBLEM. THE REASON THE PROBLEM IS RARE IS DUE TO THE FACT THAT IT APPEARS TO HAPPEN AROUND 45K MILES OR ABOVE. MOST 2008 MODEL CARS ARE JUST NOW COMING INTO THAT MILEAGE. THIS IS A LIFE AND DEATH DEFECT AS THE DRIVER LOSES CONTROL OF THE VEHICLE. I HAPPEN TO BE IN THE FIELD OF BROADCAST. I INTENT TO LAUNCH A NATIONWIDE CAMPAIGN TO ALERT 2008 ESCAPE OWNERS OF THE TICKING TIMEBOMB THEY ARE DRIVING AND TO DETERMINE HOW MANY FAILURES HAVE ALREADY OCCURRED. IF YOU OWN A 2008 FORD ESCAPE, PLEASE BE AWARE THAT YOU ARE LIKELY TO EXPERIENCE THIS ISSUE. FIRST INDICATION MAY BE A SLIGHT VIBRATION IN THE STEERING WHEEL. AT THIS POINT, FAILURE IS IMMINENT. *TR

Mileage: 71,000

THE 2008 ESCAPE I OWN HAS BEEN THE MOST DANGEROUS VEHICLE THAT HIT THE ROAD. THE MOST RECENT FAILURE HAS BEEN THE STEERING SHAFT AND A JOINT WHICH CAUSED THE VEHICLE TO BE UNABLE TO STEER. IT HAPPENED IN A PARKING LOT AND I JUST SLAMMED ON THE BRAKES SO I DID NOT HIT ANYTHING BUT IT COULD HAVE BEEN MUCH WORSE. THE CAR WAS CLUNKING AND MY MECHANIC SAID MOST LIKELY IT'S A BALL JOINT OR TIE ROD AND TO GET IT IN SOON, BUT I HAVE BEEN TRYING TO CATCH UP AS THIS VEHICLE WAS JUST IN DUE TO THE FAILURE OF THE TRANSMISSION COOLER WHICH WAS ALMOST A $1000 REPAIR. THE CAR AGAIN IS UNDRIVEABLE, AND FROM WHAT I RESEARCHED THIS PROBLEM IS ANOTHER $1500 TO REPAIR. FORD IS MAKING MONEY HAND OVER FIST WITH THESE VEHICLES AND WILL NOT REPAIR ANYTHING. SECOND MAJOR ISSUE WHERE I WAS TOLD OUT OF WARRANTY NOT OUR PROBLEM! PEOPLE ARE GOING TO GET KILLED, IF I WASN'T 1 YEAR FROM PAYING THIS JUNK BOX OFF I WOULD DUMP IT. THE FIRST ISSUE ALMOST CAUSED A MAJOR ACCIDENT BECAUSE THE PART THAT FAILED DUMPED ALL MY TRANSMISSION FLUID OUT AND I WENT TO MERGE ONTO THE HIGHWAY AND MY VEHICLE ALMOST STOOD STILL AND WOULD NOT MOVE. THIS STEERING PROBLEM WOULD HAVE BEEN MUCH WORSE AS 95% OF MY 55 MILE COMMUTE IS HIGHWAY AND I AM THANKING GOD IT HAPPENED IN A PARKING LOT AND NOT ON THE HIGHWAY. SOMEONE NEEDS TO HELP US NOT ONLY TO GET FORD TO FIX AND PAY FOR THEIR FAULTY PRODUCT BUT TO RECALL THESE ITEMS BEFORE SOMEONE GETS KILLED!!!! DON'T BUY A FORD ESCAPE THEY ARE DANGEROUS AND A HUGE MONEY PIT! *TR

Mileage: 81,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS UNABLE TO MANEUVER THE STEERING WHEEL. THE CONTACT SHUT THE ENGINE OFF AND REGAINED POWER STEERING AFTER RESTARTING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

I HAVE EXPERIENCED A SERIOUS SAFETY CONCERN, AND IT APPEARS THAT THERE IS NO CURRENT RECALL OR ACKNOWLEDGEMENT OF THIS ISSUE. WHILE DRIVING, THE STEERING LOCKED UP. LUCKILY, THE CAR WAS ONLY TRAVELING OUT OF THE DRIVEWAY AT LOW SPEEDS. THIS HAPPENED A FEW MOMENTS LATER, AGAIN, AT A LOW SPEED OF DRIVING. THE ONLY REMEDY INITIALLY WAS TO TURN OFF AND TURN THE CAR BACK ON. WE HAVE TAKEN THE VEHICLE IMMEDIATELY TO THE DEALERSHIP FOR FEAR OF SERIOUS INJURY/DEATH AND WAS PROVIDED INFORMATION THAT THERE IS AN ELECTRICAL SHORT IN THE STEERING COLUMN, CAUSING THE FUNCTIONALITY OF THE STEERING TO FAIL. AFTER RESEARCH, THERE APPEARS TO BE QUITE A FEW COMPLAINTS FROM OTHER OWNERS ONLINE WITH THIS EXACT SAME SITUATION, ALL IN THE 2008 FORD ESCAPE, WHICH IS THE VEHICLE I DRIVE. ADDITIONAL RESEARCH SHOWS THAT THIS MODEL YEAR WAS THE FIRST YEAR THAT FORD EQUIPPED A VEHICLE WITH ELECTRONIC POWER STEERING VS TRADITIONAL POWER STEERING. AFTER FILING A COMPLAINT WITH FORD SEEING THAT THERE ARE NO RECALLS AND URGING A VOLUNTARY RECALL, I WAS DENIED ANY ASSISTANCE OR REASSURANCE THAT THEY ARE CONCERNED FOR SAFETY OF OTHERS THAT MAY BE DRIVING AT HIGHER SPEEDS WHEN THE STEERING FAILS. *TT

Mileage: 102,500

I OWN A 2008 ESCAPE WITH THE EPS SYSTEM. I LOVE THE VEHICLE IN GENERAL, BUT OVER THE PAST YEAR I HAVE HAD 3 INCIDENTS WHERE THE POWER STEERING FAILS COMPLETELY WHILE DRIVING, RENDERING THE VEHICLE UNSTEERABLE. IN ALL THREE EPISODES, I HAD TO STOP THE VEHICLE (ON THE ROADWAY), SHUT OFF THE ENGINE, THEN RESTART IT, AND THE POWER STEERING AGAIN FUNCTIONED. I DID CONTACT MY LOCAL DEALER WHO SEARCHED THE FORD SERVICE BULLETINS, AND FOUND NOTHING, HOWEVER, HAD SERVICED A FEW VEHICLES HAVING THE EXACT SAME INTERMITTENT-TYPE PROBLEM, BY REPLACING THE STEERING COLUMN. (THEY SAID THIS WOULD COST ME $972.77) . I ALSO RESEARCHED THE ISSUE WITH THE NHTSA AND FOUND MANY OWNERS OF FORD VEHICLES WITH THE EPS SYSTEM HAVING EXACTLY THE SAME PROBLEM. SINCE THIS IS (OBVIOUSLY) A SIGNIFICANT SAFETY CONCERN, IT SURPRISES ME THAT FORD HAS NOT YET ADDRESSED THE ISSUE VIA A RECALL OR AT THE VERY LEAST A SERVICE BULLETIN. I DO NOT WANT TO TRADE IN OR SELL THIS VEHICLE, BUT I CURRENTLY DO NOT FEEL CONFIDENT ABOUT ITS SAFETY RELIABILITY. ANY INFORMATION THAT CAN BE PROVIDED REGARDING THIS SIGNIFICANT ISSUE WOULD BE HELPFUL. *TR

Mileage: 61,529

I HAVE A 2008 FORD ESCAPE AND EXPERIENCED VIBRATION AND LOSS OF POWER STEERING WHILE DRIVING MY DAUGHTER TO SCHOOL LAST WEEK. I WAS TOLD THROUGH FORD THAT I NEEDED A NEW STEERING COLUMN AND BECAUSE I DID NOT BUY THE EXTENDED WARRANTY THEY SAID THAT I HAD TO PAY 1363.10 FOR THE REPAIR! I WAS SO UPSET! I CALLED FORDS MANUFACTURE NUMBER SPOKE TO ONE OF THEIR LAWYERS AND STILL I WAS TURNED DOWN FOR A MALFUNCTION THAT COULD HAVE TURNED INTO A VERY BAD ACCIDENT. I LOST ALL POWER TO MY STEERING WHEEL AS I WAS ON THE HIGHWAY TAKING MY DAUGHTER TO SCHOOL. I FEEL AT 76,000 MILES A VEHICLE SHOULD NOT HAVE ISSUES WITH THE STEERING COLUMN AT THAT YOUNG AGE OF THE VEHICLE AND THAT FORD SHOULD STAND BEHIND ITS PRODUCT EVEN THOUGH A CUSTOMER DID NOT BUY THE EXTENDED WARRANTY AT THE TIME WE COULD NOT AFFORD THE WARRANTY.. IT HAS NOT BEEN DOCUMENTED YET BUT I HAD AN ISSUE OF MY ACCELERATOR FREEZING UP ON ME 3 WEEKS AGO AND I HAD TO GET OFF THE ROAD TO TRY TO GET THE PEDDLE TO UNSTICK AND AFTER TRYING A MINUTE OR SO I WAS ABLE TO GET STARTEDAGAINBUT WAS SO VERY NERVOUS THAT I WOULD LOSE THE FLEXIABILITYOF THE PEDDLE AGAIN! FORD TOLD ME THAT THEY HAVE HAD NO OTHER COMPLAINTS WITH THIS ISSUE. I AM WONDERING IF THERE ARE ANY OTHER PEOPLE EXPERIENCING THESE ISSUES AS WELL AND IF THERE IS ANY WAY I CAN GET FORD TO PAY FOR THESE MALFUNCTIONS OF MY FORD ESCAPE? I HAVE TO SAY I FEEL LIKE MY LIFE HAS BEEN IN A VERY STRESSFUL PLACE LATELY WITH A VEHICLE THAT SHOULD BE BACKING THEIR CUSTOMERS PATRONAGE! EVEN IF AN EXTENDED WARRANTY WAS NOT PURCHASEDTHESE ELECTRICAL PROBLEMS THAT FORD HAS SEEN ON MY VEHICLE SHOULD BE DOCUMENTED SO THAT THEY UNDERSTAND THE CONCERNS OF THERE CUSTOMERS! IS THERE ANYONE ELSE THAT HAVE HAD ANY OF THESE SAME EXPERIENCES AS MYSELF? *TR

Mileage: 76,613

?WE OWN A 2008 FORD ESCAPE XLS WITH APPROXIMATELY 76,XXX MILES ON IT. ?4/2: WITHIN 2 HOURS OF BEING ON THE ROAD IN THE EARLY MORNING, WE WENT TO PULL OFF THE ROAD INTO A GAS STATION AND IT TOOK GREAT EFFORT TO TURN THE CAR. THIS WAS SUDDEN AND VERY DANGEROUS AS THERE WERE OTHER CARS AT THE ENTRY/EXIT POINT AND WE WERE NOT EXPECTING THE NEED TO APPLY SUCH PRESSURE TO TURN THE WHEEL. IF THERE HAD BEEN A CAR AT THE ENTRANCE, WE WOULD HAVE HIT THEM DUE TO THE WIDE TURN WE MADE. OWE WERE ABLE TO ENGAGE POWER STEERING AFTER MOVING THE STEERING WHEEL BACK AND FORTH SEVERAL TIMES. SUCCESSFULLY PULLED OUT OF PARKING LOT, BUT POWER STEERING WENT OUT AGAIN WITHIN 5 MINUTES OF BEING ON THE ROAD. SUBSEQUENTLY STOPS HAD SIMILAR RESULTS. SOMETIMES THE POWER STEERING ENGAGED IMMEDIATELY, AND SOMETIMES IT TOOK SEVERAL TURN OFF/TURN ON ATTEMPTS FOR IT TO RE-ENGAGE. OWE HAVE ALSO NOTICED THAT THE STEERING COLUMN BEGAN TO PULSATE UPON IGNITION WHEN POWER STEERING WAS ENGAGED. THERE IS ALSO A LOW-LEVEL VIBRATION NOISE ASSOCIATED WITH THIS. HOWEVER, WHEN POWER STEERING GOES OUT, THE VIBRATION AND NOISE IS ELIMINATED. ?WE CONTACTED BOTH OUR LOCAL FORD DEALER AS WELL AS ANOTHER DEALER NEAR OUR DESTINATION. BOTH SERVICE DEPARTMENTS WERE UNAWARE OF ANY SERVICE BULLETINS OF THIS BEING A COMMON OCCURRENCE IN FORD ESCAPE?S. ?WHILE THE CAR IS STILL DRIVABLE WITH MANUAL STEERING, NOT KNOWING WHEN THE POWER STEERING WILL DISENGAGE MAKES FOR VERY HAZARDOUS DRIVING CONDITIONS, ESPECIALLY WHEN MAKING TURNS OR SUDDEN MANEUVERS. ?UPON SEARCHING THE INTERNET, IT WOULD APPEAR THAT THIS IS BECOMING A MORE COMMON OCCURRENCE IN FORD VEHICLES THAT POSSESS THE EPS TECHNOLOGY AND HAVE SIMILAR MILEAGE. *ADDITIONALLY, CUSTOMERS ARE REPORTING MANY DIFFERENT ATTEMPTS TO FIX THIS PROBLEM, INCLUDING THE REPLACEMENT OF WIRING HARNESSES, STEERING COLUMNS, AND OTHER COSTLY REPAIRS THAT MAY OR MAY NOT FIX THE ISSUE. *TR

Mileage: 76,000

I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN MY STEERING BECAME VERY STIFF AND I NOTICED MY TRACTION CONTROL LIGHT COME ON, IT WAS RAINING SO I DIDN'T THINK ANYTHING ABOUT IT, BUT WHEN I STARTED TO MAKE A LEFT HAND TURN THE STEERING WAS VERY VERY STIFF, NO POWER STEERING. I HAD MY VEHICLE TOWED TO MY DEALERSHIP AND THEY SAID THE ELECTRONIC POWER STEERING CONTROL MODULE WAS 'FRIED' AND THEY HAVE NEVER SEEN THIS BEFORE. APPROX $1100. UNBELIEVABLE!! I HAVE HAD MY VEH FOR 3 YRS TO ALMOST THE DAY AND APPROX 43,000 MILES. THIS IS UNACCEPTABLE. *TR

I HAVE A 2008 FORD ESCAPE AND THE POWER STEERING IS GOING IN AND OUT. THE STEERING WILL LOCK UP WHILE DRIVING. 3-27-11, STEERING LOCKED UP WHILE DRIVING AND I HAD ALMOST RAN OVER A CHILD RIDING HER BIKE. I COULD NOT CONTROL THE STEERING. WHEN THE CAR IS SHUT OFF AND THEN TURNED BACK ON THE PROBLEM STOPS.HAVE SEEN MANY COMPLAINTS ON THIS ISSUE AND FORD HAS NOT HAD A RECALL YET. HEY FORD, WHAT IS IT GOING TO TAKE, A FATALITY BEFORE YOU RECALL THIS ON GOING PROBLEM. I WOULD HOPE THAT A HUGE COMPANY AS YOURSELF WOULD GET TO THIS MATTER IMMEDIATELY, BEFORE THE UNTHINKABLE HAPPENS AND THEN WHAT? *TR

Mileage: 108,952

ON THE MORNING OF 3/1/11 I GOT INTO MY FORD ESCAPE TO DRIVE TO WORK. I STARTED THE CAR, AND BACKED OUT OF MY PARKING SPACE, I NOTICED THAT THE STEERING WAS VERY STIFF, WHICH I ATTRIBUTED IN MY MIND TO THE ICE STORM FROM THE NIGHT BEFORE. THAT EVENING WHEN I RETURNED HOME FROM WORK THE STEERING WAS FINE. HOWEVER, THE NEXT DAY, AGAIN THE STEERING WAS STIFF AS IF THERE WERE NO POWER STEERING. I SHUT OFF THE ENGINE AND RESTARTED THE CAR AND THE STEERING WAS FINE. AGAIN THAT EVENING ALL WAS FINE, BUT THE NEXT MORNING NO POWER STEERING. REPEATING MY STEPS FROM THE DAY BEFORE, I RESTARTED THE ENGINE AND ALL WAS FINE, HOWEVER THAT EVENING AGAIN THERE WAS NO POWER STEERING. I REFERRED TO MY OWNERS MANUAL AND FOUND THAT THERE IS NO POWER STEERING RESERVOIR TO CHECK OR FILL. I CONTACTED A MECHANIC AND HE WASN'T SURE WITH NO RESERVOIR, SO HE AND I BOTH BEGAN RESEARCHING ON THE INTERNET AND FOUND SEVERAL WEBSITES WHICH LISTED MY VERY SAME PROBLEM, AND STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED WITH ESTIMATES RANGING FROM $1100 TO $1700. THERE WERE SEVERAL ENTRIES WHICH MENTIONED ACCIDENTS WHICH COULD HAVE BEEN AVOIDED HAD THE POWER STEERING BEEN WORKING. THIS IS APPARENTLY AN ELECTRICAL PROBLEM WITHIN THE STEERING COLUMN WHICH LEADS ME TO WONDER ABOUT THE AIR BAGS WORKING DURING AN ACCIDENT. I HAD MY MECHANIC LOOK AT IT, HE CONTACTED FORD AND THEY GAVE HIM A COUPLE OF THINGS TO CHECK, BUT DOUBTED ANY OF THEM WOULD BE THE CAUSE. HE TOOK THE ESCAPE TO HIS LOCAL FORD DEALER TO GET A READING FROM THE CARS COMPUTER, AND THEY CONFIRMED THAT A STEERING COLUMN WAS NECESSARY. MY CONCERN IS THAT FORD IS NOT ACKNOWLEDGING THAT THERE IS A PROBLEM WITH THE POWER STEERING. I WOULD HATE TO THINK THAT SOMEONE HAS TO DIE BEFORE THIS PROBLEM GETS THE ATTENTION IT REQUIRES TO START A RECALL.

Mileage: 79,400

HAVE A 2008 FORD ESCAPE. THIS CAR IS HAVING ISSUES WHERE THE POWER STEERING WILL GO OUT IN THE MIDDLE OF DRIVING AND TURNING. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS. I TOOK IT TO A FORD DEALER AND THEY SAID THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE. ALTHOUGH YOU CAN GO ON FORD ESCAPE CUSTOMER FORUMS AND SEE COUNTLESS INSTANCES WHERE THIS HAS HAPPENED TO OTHER PEOPLE SOME RESULTING IN ACCIDENTS. I HAVE ASKED FORD SEVERAL TIMES TO HELP ME WITH THIS ISSUE AND THEY SAY THAT WE NEED TO REPLACE THE WHOLE STEERING COLUMN $1700 CHARGE. THIS IS HAPPENING WITH MOST OF THE POSTINGS I SAW AND WITH MY OWN VEHICLE AT RELATIVELY LOW MILEAGE. IT SEEMS THAT THIS WOULD NOT BE A NORMAL WEAR AND TEAR ON THE VEHICLE WITH LOW MILEAGE. CONTINUOUSLY PEOPLE I HAVE SEEN AND ALSO FOR MYSELF HAVE GOTTEN THE ANSWER FROM FORD THAT THEY HAVEN'T HEARD OF THIS ISSUE BEFORE. I AM NOT HAPPY BECAUSE I HAVE TO EXPEND THE MONEY TO FIX THIS BUT MORE SO I WANT TO HAVE THIS ISSUE CORRECTED BEFORE SOMEONE REALLY GETS HURT. IF AN ELDERLY PERSON WERE DRIVING THIS VEHICLE WITH THAT PROBLEM THEY WOULD WRECK BECAUSE OF NOT HAVING THE STRENGTH TO KEEP THE WHEEL IN MOTION CORRECTLY. SAME MAY BE WITH A YOUNGER DRIVER. PLEASE PLEASE TAKE A LOOK AT THIS PROBLEM FOR ME. *TR

Mileage: 44,000

WE BOUGHT OUR 2008 FORD ESCAPE IN JUNE OF 2011. IT WAS A CERTIFIED USED VEHICLE WITH ABOUT 48,000 MILES ON IT. OVER THE LAST FEW DAYS MY HUSBAND AND I HAVE NOTICED THAT THE STEERING WHEEL ON OUR 2008 FORD ESCAPE SUDDENLY BEGINS VIBRATING AT STOP LIGHTS. ON THREE OCCASIONS NOW, THE STEERING HAS BECOME EXTREMELY HARD, ALMOST AS IF THE POWER STEERING JUST QUICK WORKING. THE PROBLEM SEEMS TO HAPPEN FOR A FEW SECONDS AND THEN IT STOPS. THIS MORNING WHEN WE STARTED THE VEHICLE THE POWER STEERING WAS ALMOST COMPLETELY LOCKED. MY HUSBAND TURNED THE CAR OFF, THEN ON, THEN OFF, THEN ON AND THE POWER STEERING RETURNED TO NORMAL. WE ARE EXTREMELY WORRIED THAT THE STEERING MAY FAIL WHILE WE ARE DRIVING THE VEHICLE. MY HUSBAND CONTACTED THE DEALER THIS MORNING TO TELL THEM THAT WE ARE BRINGING THE VEHICLE BACK TO BE FIXED. *TR

Mileage: 61,023

I HAVE A 2008 FORD ESCAPE AND THE STEERING WHEEL WOULD SHAKE SO HARD ESPECIALLY WHEN I WAS JUST SITTING AT A STOP LIGHT OR NOT EVEN IN DRIVE THAT I WAS SHAKING WHILE HOLDING IT. THEN THE POWER STEERING STARTED TO GO OUT INTERMITTENTLY WITHOUT ANY SIGN OR LIGHTS OR ANYTHING INDICATING A PROBLEM. MY ISSUE ONLY HAPPENED ONCE IN 2-3 WEEK PERIOD WHEN I WOULD START THE CAR AND DRIVE I DIDN'T REALIZE THERE WAS A PROBLEM UNTIL I HAD TO TURN THE WHEEL AND IT WAS SOO HARD TO TURN. THEN IT STARTED TO HAPPEN ALMOST EVERYTIME I STARTED THE CAR SO I WOULD START THE CAR TRY AND MOVE THE WHEEL AND IF I FELT THE TENSION TURNED OFF THE CAR AND KEPT RESTARTING HOPING IT WOULD "FIX ITSELF". I LOOKED UP THE ISSUE ONLINE AND SAW ALL OF THESE COMPLAINTS FOR THE SAME ISSUE, SOME HAD THIS ISSUE WHILE THEY WERE DRIVING AND LOST POWER STEERING AND HAD TO AVOID ACCIDENTS. I HAVE TWO TODDLERS IN THE CAR WITH ME AND I DID NOT WANT TO RISK THIS ISSUE GETTING THAT BAD. I TOOK IT INTO THE SHOP AND IT WAS TOLD THE STEERING SHAFT TORQUE SENSOR AND THAT THE ENTIRE STEERING COLUMN ASSEMBLY WOULD NEED TO BE REPLACED COSTING $1100.+ WITH ALL OF THESE COMPLAINTS AND SAFETY ISSUES I'M SHOCKED THAT NOTHING HAS BEEN DONE TO FIX THIS PROBLEM THAT WE , THE CONSUMER, HAVE NO CONTROL OVER. *TR

Mileage: 78,000

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME STIFF AND THE POWER STEERING FAILED. THE CONTACT STATED THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WOULD HAVE TO BE TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH OR ABOVE, THE POWER STEERING WOULD FAIL WITHOUT WARNING. ON OCCASION, THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE AND ALLOW THE POWER STEERING ASSIST TO IMMEDIATELY RESET ITSELF AND OTHER TIMES, IT WOULD TAKE OVER FIVE MINUTES BEFORE THE ENGAGING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SHOP WHO ADVISED THAT THE STEERING PUMP FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WHEN COMING TO A STOP, THE STEERING WHEEL BEGAN SHAKING A BIT. THE NEXT DAY WHILE DRIVING, THE POWER STEERING ASSIST WENT OUT ENTIRELY. I BROUGHT TO A LOCAL SHOP OF A TRUSTED MECHANIC, WHO STATED IT LOOKED LIKE THE STEERING COLUMN. HE THOUGHT PERHAPS IT JUST NEEDED TO BE RESET, AND SUGGESTED I GO TO THE DEALERSHIP FIRST BECAUSE HE DIDN'T HAVE THE CODES YET FOR THE RESET. I BROUGHT IT TO THE DEALERSHIP, AND THEY STATED IT NEEDED A NEW POWER STEERING ACTUATOR AND WOULD COST OVER $1600 IN PARTS AND LABOR. THEY ALSO STATED THEY HAD NEVER SEEN THE PROBLEM BEFORE, DESPITE VARIOUS NEAR-IDENTICAL COMPLAINTS ON THIS, AND OTHER FORUMS ON THE INTERNET. I SINCERELY HOPE THAT THIS GETS INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED, AS THE DEALERSHIP HAS NO INTEREST IN FIXING IT FOR ANYTHING LESS THAN THEIR $1620. 2008 WAS THE FIRST YEAR THAT FORD TESTED THIS ELECTRIC POWER STEERING SYSTEM ON THE ESCAPE, AND IT CLEARLY STILL HAS FLAWS. *TR

Mileage: 79,000

I HAVE A 2008 FORD ESCAPE. THE POWER STEERING GOES OUT INTERMITTENTLY WHEN DRIVING CAUSING THE STEERING WHEEL TO SHAKE AND BE DISABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE STEERING COLUMN NEEDED TO BE REPLACED AT A COST OF $1100. I CAN'T BELIEVE THERE ARE SO MANY COMPLAINTS ON THE INTERNET AND THIS HAS NOT BECOME A RECALL THIS IS A VERY DANGERS PROBLEM ESPECIALLY WHEN YOU ARE DRIVING ON A HIGHWAY AND HAVE TO MAKE A QUICK MOVEMENT AND YOUR STEERING WHEEL IS HARD TO HANDLE. MY CAR AS TO SIT FOR MONTHS NOW BECAUSE I DON'T HAVE THAT TYPE OF MONEY IN ORDER FOR IT TO GET REPAIRED. AND ALSO MY CAR IS ONLY 3 YEARS AND A HALF I WOULD UNDERSTAND IF I BEAT ON IT OR IF IT WAS EXTREMELY OLD BUT ITS NOT. *TR

Mileage: 66,000

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE POWER STEERING CONTINUED TO FAIL INTERMITTENTLY WHILE DRIVING 35 MPH CAUSING THE STEERING WHEEL TO BE DISABLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AT A COST OF $1100. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

THE POWER STEERING GOES OUT AS I AM TRYING TO MAKE A TURN. IF I PUT THE VEHICLE IN PARK, TURN IT OFF AND RESTART IT, IT WILL BE JUST FINE. THIS IS A SERIOUS SAFETY ISSUE, CROSSING A HIGHWAY, OR TURNING OUT INTO A LANE OF TRAFFIC IF THE STEERING FAILS YOU DO NOT HAVE THE TIME TO PUT THE VEHICLE IN PARK AND RESTART. EXTREMELY DIFFICULT TO REGAIN CONTROL OF THE WHEEL, REQUIRES GREAT DEAL OF STRENGTH TO WRESTLE THE VEHICLE OUT OF HARMS WAY,

Mileage: 45,000

I HAVE A 2008 FORD ESCAPE AND WHEN YOUR DRIVING DOWN THE ROAD THE STEERING WHEEL RANDOMLY JERKS YOU ALL OVER THE ROAD. *TR

Mileage: 68,000

STEERING COLUMNS HAS A CLICKING AND POPPING SOUND AS I'M PARKING MY CAR. *TR

Mileage: 80,000

MY 2008 FORD ESCAPE LOSES IT'S POWER STEERING WHILE DRIVING. IT HAPPENS AT RANDOM TIMES. THE LAST TIME IT HAPPENED I ALMOST CRASHED INTO A BRICK WALL. THE DEALERSHIP SERVICE DEPT. HAS TRIED TO FIX IT TWICE AND IT CONTINUES TO FAIL. I AM AFRAID OF LOOSING CONTROL OF THE VEHICLE. WHEN I SEARCHED THE PROBLEM ON LINE I FOUND IT HAS HAPPENED TO SEVERAL PEOPLE THROUGHOUT THE COUNTRY. ONE WOMAN SAID SHE CRASHED WHILE EXITING THE HIGHWAY AND WAS SERIOUSLY INJURED. IN HER INSTANCE THE AIRBAGS DID NOT DEPLOY WHICH DID NOT SURPRISE ME. MY AIRBAG AND TRACTION CONTROL PROBLEM LIGHTS APPEAR EVERYTIME THE STEERING FAILS. *TR

Mileage: 46,500

I HAVE A 2008 FORD ESCAPE. THIS CAR IS HAVING ISSUES WHERE THE POWER STEERING WILL GO OUT IN THE MIDDLE OF DRIVING AND TURNING. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS. I TOOK IT TO A FORD DEALER AND THEY SAID THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE. ALTHOUGH YOU CAN GO ON FORD ESCAPE CUSTOMER FORUMS AND SEE COUNTLESS INSTANCES WHERE THIS HAS HAPPENED TO OTHER PEOPLE SOME RESULTING IN ACCIDENTS. I HAVE ASKED FORD SEVERAL TIMES TO HELP ME WITH THIS ISSUE AND THEY SAY THAT WE NEED TO REPLACE THE WHOLE STEERING COLUMN $1700 CHARGE. THIS IS HAPPENING WITH MOST OF THE POSTINGS I SAW AND WITH MY OWN VEHICLE AT RELATIVELY LOW MILEAGE. IT SEEMS THAT THIS WOULD NOT BE A NORMAL WEAR AND TEAR ON THE VEHICLE WITH LOW MILEAGE. CONTINUOUSLY PEOPLE I HAVE SEEN AND ALSO FOR MYSELF HAVE GOTTEN THE ANSWER FROM FORD THAT THEY HAVEN'T HEARD OF THIS ISSUE BEFORE. I AM NOT HAPPY BECAUSE I HAVE TO EXPEND THE MONEY TO FIX THIS BUT MORE SO I WANT TO HAVE THIS ISSUE CORRECTED BEFORE SOMEONE REALLY GETS HURT. IF AN ELDERLY PERSON WERE DRIVING THIS VEHICLE WITH THAT PROBLEM THEY WOULD WRECK BECAUSE OF NOT HAVING THE STRENGTH TO KEEP THE WHEEL IN MOTION CORRECTLY. SAME MAY BE WITH A YOUNGER DRIVER. PLEASE PLEASE TAKE A LOOK AT THIS PROBLEM FOR ME. *DT

Mileage: 59,750

MY 2008 ESCAPE HAS BEEN TO DEALER FOR REPAIR FOR MAJOR ISSUES. 1) I HAD A PROBLEM WITH THE STEERING WHEEL 2) I HAD A PROBLEM WITH THE GAS PEDAL GETTING STUCK, 3) I HAD A PROBLEM WITH THE LEAK OF TRANSMISSION FLUID I THANK GOD THAT THE THIS HAPPEN TO THE CAR WHILE ITS UNDER WARRANTY, SO THE DEALER REPLACE THE PARTS FOR FREE. I JUST CANT UNDERSTAND WITH SO MANY COMPLAINTS WITH ALL THE SAME PROBLEMS THE GOVERNMENT HAS NOT DONE ANYTHING ABOUT IT. SO MANY UNHAPPY CUSTOMERS HAS TO SPEND EXTRA MONEY IN HARD TIMES TO GET THERE CAR REPAIR. I CALLED FORD AND THEY JUST TOLD ME THAT THEY WILL NOTED IN MY ACCOUNT. WHAT WILL THAT DO FOR ME NOTHING! *TR

Mileage: 26,512

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH WHEN THE STEERING WHEEL VIBRATED. WHEN THE VEHICLE WAS STARTED IT WOULD LOSE POWER STEERING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON SO THAT THE POWER STEERING WOULD RESET. THE FAILURE OCCURRED EVERY TIME HE DROVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED . THE DEALER ORDERED THE PART AND THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 59725 AND THE CURRENT MILEAGE WAS 60212.

Mileage: 59,725

TCCF TRANSMISSION COOLER CONDENSER FAILURE- JULY 16,2008 REPAIRED; -LEAKING -SLIPPING ON SHIFTING-HAD VERY LITTLE TRANSMISSION OIL ON DIP STICK WHEN REPAIRED AT DEALERSHIP UNDER THE 36,000 LIMITED WARRANTY--AFTER 4 DAYS JULY 20, 2008 WIFE WAS REAR ENDED BY A DWI TRAVELING AT ESTIMATED MORE THAN 75 TO 80 MPH(MY WIFE TRAVELING ON A STATE HIGHWAY AT NORMAL REGULATED SPEED OF 50 MPH) -DAMAGES OF OVER $13,500 TO OUR CAR-ALL SHOP AND REPAIRS DONE BY FORD DEALERSHIP , OUR ONLY SHOP AND SERVICE PLACE FOR THIS ESCAPE 2008. ON FEBRUARY 9, 2010(AT 21,000 MILES LATER THE 2ND TCCF-LEAKING FLUID SEEN IN SNOW-DEALERSHIP AFTER CONTACT WITH FORD.COM REPLACED AND REPAIRED UNDER GOOD WILL CUSTOMER PLAN OF THE DEALERSHIP. THEY ALSO REPLACED ON OUR COMPLAINT OF A "CLACKING" TYPE NOISE , A STEERING RIGHT FRONT ASSEMBLY AT NO COST TO US) THERE EVIDENTLY A TSB ON IT. IN ADDITION WE HAVE A HEATING-COOLING FLOW OF AIR FROM OUR HEAT AND AIR VENTS PROBLEM-TEMPERATURES NOT AS WE REGULATE THEM.. THE DEALERSHIP HAD REPLACED A ACTUATOR IN BEHIND DASH(HAVE RECORD OF THAT ALONG WITH ALL SERVICE DATES ON FORD OWNERSHIP HOME PAGE-BELIEVE IT ABOUT ON PREVIOUS SERVICE FOR OIL CHANGE) ON COMPLETION OF RECENT REPAIRS AND OUR VEHICLE RETURNED TO US ON FEBRUARY 18, 2010 WE ADVISED THE SERVICE MANAGER OF THE CONTINUING AIR-HEAT REGULATOR PROBLEM-ADVISED THEY WOULD REEXAMINE IT ON NEXT SERVICE OR AT OUR CONVENIENCE. THE DEALERSHIP HAS STOOD BEHIND THE FORD, WE MUST ADMIT THAT-BUT OUR INCONVENIENCE AND THE SO MANY THAT HAVE SEEN BY OTHERS ON THE INTERNET SEEM TO WARRANT A RECALL AS TO ALL THREE RELATED PROBLEMS--SOME OF WHICH SEEM TO BE RELATED TO THE SAME TCC PROBLEMS. *TR

Mileage: 21,000

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. SHE STATED THAT THE POWER STEERING WOULD LOCK INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPROGRAMMED. THERE WERE NO RECALLS FOR THE FAILURE AND NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 78,000. UPDATED 3/16/10 *CN UPDATED 06/17/10*JB

Mileage: 78,000

ON MONDAY, 15 SEP 2008, ON MY WAY TO WORK (ABOUT 7AM) MY STEERING WHEEL LOCKED UP. I WAS NOT ABLE TO TURN THE WHEEL NO MATTER HOW MUCH I TRIED. I WAS ABLE TO STOP THE VEHICLE AND SHUT IT OFF. AFTER A FEW MINUTES, I RESTARTED THE CAR AND EVERYTHING SEEMED FINE. ON TUESDAY, THE SAME THING HAPPENED THREE DIFFERENT TIMES. I CALLED THE DEALER FIRST THING WEDNESDAY MORNING TO SCHEDULE THE VEHICLE FOR SERVICE. I WAS TOLD TO BRING THE VEHICLE IN ON THURSDAY. ON MY WAY HOME FROM WORK ON WEDNESDAY, I WAS GOING TO DROP IT OFF AT THE DEALER SO THEY COULD START RIGHT AWAY. AFTER EXITING THE HIGHWAY, THE STEERING WHEEL LOCKED AGAIN AND THIS TIME I COULD NOT STOP BEFORE DRIVING OFF THE ROAD AND INTO A ROCK WALL. THE SIDE AIRBAGS DEPLOYED, BUT I STILL HIT MY HEAD ON THE STEERING WHEEL AND WAS KNOCKED UNCONSCIOUS. THE DEALER SAID HE HAS NEVER HEARD OF THAT HAPPENING. I WAS GOING ABOUT 30 MILES PER HOUR. *TR

Mileage: 6,818

WHEN BACKING UP IN REVERSE, WHEN YOU TURN THE STEERING WHEEL LEFT OR RIGHT, THERE IS A LOUD CLUNKING NOISE IN THE STEERING. *TR

Mileage: 8

I PURCHASED A NEW 2008 FORD ESCAPE ON JUNE 2,2007. MY DAUGHTER IS ACTUALLY COOWNER/DRIVER. SHE GOT IN THE VEHICLE ON WED, JUNE 6 AND WHEN SHE WENT TO START IT, IT WAS LOCKED UP. NOTHING WORKED TO GET THE STEERING, ETC. TO WORK. SHE SAID IT WAS LOCKED IN ADVANTRAC MODE. THE VEHICLE HAD TO BE TOWED IN TO A FORD DEALERSHIP IN CHARLOTTESVILLE, VA, WHERE SHE WORKS. THEY HAVE HAD THE VEHICLE EVER SINCE, AND IT TOOK THEM 2 1/2 DAYS TO GET A DIAGNOSIS TO DO WITH THE POWER STEERING COLUMN. THEY SAY PARTS WILL NOT BE AVAILAABLE UNTIL JULY 5, 2007, WHICH IS RIDICULOUS. HER CAR PAYMENT IS DUE BEFORE THEN, AND SHE HAS ONLY DRIVEN 240+ MILES. I BELIEVE THERE WAS A KNOWN PROBLEM WITH THIS VEHICLE, OR IT WAS NOT INSPECTED PROPERLY BEFORE BEING SOLD. THEY SAY THE PARTS ARE ON BACKORDER, WHICH MAKES ME THINK THERE HAVE BEEN MORE PROBLEMS WITH THIS VEHICLE THAN THEY WILL ADMIT. I WOULD LIKE TO HAVE FORD CANCEL OUR PURCHASE, AND TAKE THIS DEFECTIVE VEHICLE BACK. I DO NOT WANT TO WORRY ABOUT MY DAUGHTER DRIVING DOWN THE ROAD AND IT LOCKING UP, CAUSING A ROLLOVER,ETC. I THINK THIS VEHICLE WAS DEFECTIVE AND WE SHOULD NOT HAVE TO KEEP IT . WE DON'T KNOW HOW TO GET HELP, I WILL PROBABLY CALL THE ATTORNEY GENERAL OF VIRGINIA TOMORROW. I AM VERY UPSET OVER THIS HAPPENING, AND FEEL THAT WE GOT CONNED INTO BUYING A DEFECTIVE VEHICLE, SO WE SHOULD BE COMPENSATED FOR OUR TROUBLE, AND RELEASED FROM THIS PURCHASE. LET ME KNOW IF YOU CAN HELP ME. THANK YOU.

Mileage: 246