2009 FORD ESCAPE Steering Problems

The power steering, steering assist, has failed in my daughter's 2009 Ford Escape which has less than 90,000 miles on the odometer and very light use. There is zero steering assist. The dealership explained the whole column needed to be replaced. The vehicle was brought to the dealership, we were informed the repair is $3,400.

My fiancé my baby and I were leaving the house to go to the store and the steering wheel started jerking to the left when I went to turn right and then the power steering stopped working and sent a message to my dashboard that it failed. I called the ford dealership because I seen that there was a recall for the year make and model of my car but when I called they said there were no open recalls for my VIN number so there was nothing they could do. Which is my only vehicle and it is not safe to drive my 9 month old baby in.

The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed without warning. Due to the failure, the contact used excessive force to drive the vehicle back to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering); and linked the failure to the recall. The contact notified the manufacturer of the failure and was informed that the VIN was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

The electric power steering assist has gone out, and now I have no power steering which makes turning difficult.

I was almost home and all the sudden i could barely control my steering wheel, it was so hard to turn and i almost hit another car. Thats when it dawned on me the power steering quit working.

Unknown. Cranked vehicle and had no power steering.05/27/25

The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the vehicle lost power steering functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that the failure was caused by the EGR valve. The local dealer was contacted and confirmed there was no recall coverage on the VIN for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The approximate failure mileage was 129,082.

Mileage: 129,082

The ford escape is experiencing the exact power steering assist fault, same year model in Safety Recall 14S05, but it’s not showing up for the recall.

Power steering torque sensor has gone out. Dealership has diagnosed the issue.

Vehicle was involved in recall 14S05 for electric power steering failure. Recall was completed in 2016 with no parts replaced because parts had not failed yet - only a reprogram of PSCM was done. Parts have now failed, and power steering has failed. I contacted my Ford dealer, who said they will not help, yet admitted that at the time the recall was completed parts had not failed but have now. I called Ford customer service and was told they will do nothing. I pushed back given the obvious safety concerns, but they were unmoved. They would not allow me to escalate. I'm firm in my belief that Ford should fix the issue here. Not sure where else to go, but starting with the NHTSA.

As many other Ford escapes have been recalled due to power steering issues. Mine has been going out while driving and causing a very dangerous safety issue. Ive contacted my local ford dealership and noticed my 2009 ford escape is not on the recall list. Im requesting a change to this as my vehicle is a real safety issue for not just myself but for others. No warning lights appear whenever it goes out either.

The contact owns a 2009 Ford Escape. The contact stated while driving 10 MPH, the steering wheel failed to turn to the right or the left. The contact stated that the power steering assist was inoperable. The contact called the dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer, who confirmed that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering). The approximate failure mileage was 137,000. The VIN was not available.

Mileage: 137,000

Steering torque sensor failed Can not be driven . Subframe rusted out. Unsafe to drive.

The contact owns a 2009 Ford Escape. The contact received notification of NHTSA Campaign Number: 14V284000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

The power steering has gone out we see recalls for this make, year and model. But when we called the dealer they informed us our VIN is not included in this recall problem. But it is in the year 2009 clearly included in the recall for power steering. Why can our Escape not be included in this recall?

The contact owns a 2009 Ford Edge. The contact stated while driving 30 MPH, the steering wheel became stiff. The vehicle was steered to the side of the road and inspected; however, no cause for the failure was found. The vehicle was then taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

Mileage: 175,000

The contact owns a 2009 Ford Escape. The contact stated that upon his wife starting the vehicle, the "Power Steering Assist Fault" message was displayed on the instrument panel and the steering wheel failed to operate as needed. The contact was called to the scene of the failure and inspected the vehicle. The contact discovered that there was no mechanical failure with the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a defective steering column. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering). The contact notified the manufacturer of the failure and was informed that the VIN was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 77,000.

Mileage: 77,000

The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 10 MPH, the steering wheel was seized, and the "Power Steering Assist Fault" message was displayed. The check engine and air bag warning lights were also illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was made aware of DTC code: B-1936 and NHTSA Campaign Number: 14V284000 (Steering). The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 249,000.

Mileage: 249,000

The contact owns a 2009 Ford Escape. The contact stated while starting the vehicle, the steering wheel seized with the check engine warning light illuminated. The contact stated that the steering wheel was stiff while attempting to start the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the vehicle had lost power steering functionality and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 223,000.

Mileage: 223,000

The contact owns a 2009 Ford Escape. The contact stated that while his son was operating the vehicle, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V284000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,000.

Mileage: 62,000

The contact owns a 2009 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.

Mileage: 120,000

Yesterday, [XXX], the power steering first temporarily went out on a curve and came back on and I was able to continue driving with power steering. After I stopped the vehicle for roughly 1.5 hours (planned stop), it no longer worked. I was a short distance from home and returned home and parked the vehicle. I was not going a high rate of speed when the temporary loss occurred; however, there is a great accident risk for this issue, especially in a heavy traffic and/or higher speed area. I started it twice today to see if it worked and it is not working. The system message says “power steering assist fault” on the dash. This was displaying yesterday and is also today. My vehicle was manufactured in Kansas City, MO and I am requesting the VIN be reviewed and included as part of the recall, 14S05A. Please assist as soon as possible so this can be resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

no powersteering went out while driving they reprogramed steering module nowit went out totally its bs on fords part

I was driving down the road then all the sudden halfway through making a turn the power steering went completely out almost causing me to wreck. I looked up the issue and it is on the recall list but for some reason this individual vehicle doesn't have the recall. It falls into all there peramiters for being recalled. The Ford dealership gave me the same runaround. So now it is sitting with the power steering still not working. There were absolutely no warnings that this was going to happen. Not a light or anything.

The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Complete power steering assist loss with no warning. should have been fixed by dealer before we purchased the vehicle used with less the 4,000 miles on it. reference recall 14S05. While driving at 45 mph to turn onto the highway experienced complete power steering assist loss.

This year and model is under a Ford Motor company recall number 14S05 which is the steering torque sensor. this device when failing will cause the power steering to go out and make it almost impossible to steer. Which obviously can cause a major accident. I have called Ford Motor company as well as the local dealerships and they both stated that this is a specific VIN number eligibility recall. The issue is whether or not my 2009 Ford escape made the list is irrelevant because that is exactly what the vehicle is doing and should be serviced at Ford motor company's expense. Please advise how I can get this resolved.

The steering went out on my daughters car. When calling the dealership to find out about a possible recall as I see it's a known issue, we were told there is no recall for this car. (...same car, same year has recalled many of these for this issue, why not this one?) When taking to a mechanic were quoted that a new steering column was needed, although it would have to be a salvaged part which is not safe to put another defective refurbished steering assembly especially at the quoted cost of 3k.

When my daughter was driving, she experienced complete loss of steering assist when trying to make a turn. It is still happened with no warnings at all. reference recall # 14S05 we purchased this vehicle used with only 3,322 miles on it just a few years ago and thought that it had No recall issues, but after further research it looks like the vehicle was taken to Apple Ford around 04/12/21 or 04/27/21. Looks like they cleared the recall from records, but did not address the issue. it only had about 3,322 miles on it when it was reviewed in year 2021. After the complete loss of steering assist. I took the vehicle to Lexington Park Ford on 02/09/2024, they told me it had no recalls, after further research they told me the recall was closed back on 04/2021, they wanted to charge us to fix the same thing that the recall is for and it was never properly address. we did not have it fixed, the steering assist fails at random times and makes this vehicle very unsafe to drive.

My power steering just went out a sensor, a recall i have read.My ABS just went to the floor for no reason, a part that was not made, also a recall I have read. My ignition is faulty, put another in but it isn't fixed. I have a button to start it. Mechanic fixed this contraception up. Air bags faulty passenger side.The car tells me to check it. All of these are recalls on the 2009 Ford Escape xlt, but they say no recalls. I wanted to get this all fixed. But it looks like this may be my death car. I am not of very much income fixed income so I can't afford to take to dealership to fix. But I have had certified mechanic look at it. I think it's terrible Ford doesn't acknowledge this and send me to a dealership it 80 miles from me. But they would tag this a "Lemon" and it is dangerous for my safety and others on the roads if everything goes out completely. I will be dead. I have 74,000 original miles on this Ford Escape. Not many miles for the troubles I have and am experiencing. Thanks for letting me share my opinion and maybe something can be done about this.

The car started moving the steering wheel back and forth on its own and then completely lost power steering.

Back in 2018 I had another incident which was when I was driving down the highway and had to make a turn I had no power steering and almost hit a police car. My car should be included with a recall I read about. That repair cost me $700. Since 2023 when I start my car I won't have any power steering. The Ford dealership is telling me it is another censor and will cost me $2,500. This is a dangerous thing.

Unknown. Steering and brakes locked so i lost all control of the vehicle doing about 60 mph down the highway. Which resulted in being drove off the side of the highway through a fence hitting 2 trees before rolling twice. The airbags never deployed and both my passenger and i were taken to the hospital by ambulance. They sustained deep bruising and i suffered a closed wedge compression fracture of the L2 Vertebrae and some lacerations

The contact owns a 2009 Ford Escape. The contact stated that on several occasions while driving at various speeds, the power train warning light illuminated randomly but disappeared. Additionally, the contact stated that on several occasions when the vehicle was started, the steering wheel became stiff and was difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

Mileage: 190,000

I was driving to work when all the sudden out of nowhere with no warning I lost all power steering control luckily I just got off the highway and wasn’t going too terribly fast though it scared the crap outta me and this could have ended very badly! I was unable to turn my wheel at all!!! On my dashboard it says POWER STEERING ASSIST FAULT after researching this I came across a recall for 2008-2014 Ford Escapes for what exactly happened to me on my

The contact owns a 2009 Ford Escape. The contact stated while starting the vehicle, the vehicle was without power steering functionality. There were no warning lights illuminated. The vehicle was not taken to the dealer but was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 148,000.

Mileage: 148,000

I was on the freeway and I was going 70 mph was starting to go around a small curve when I realized I had no power steering so I slowed down and took the first exit I came to, when I looked up online it said it was a modular or sensor in the steering column, it's one thing to know you don't have power steering but to go out like it did could have been a very dangerous situation I was very lucky there wasn't a lot of traffic, of course it scared me really bad, I'm a almost [XXX] that doesn't have a lot of strength so driving home was really hard on me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's spouse owns a 2009 Ford Escape. The contact stated that while his spouse was driving on several occasions at various speeds, the power steering assist became inoperable, and the steering failed to operate as needed. The contact stated that on several occasions, the power steering fault message was displayed. The vehicle was taken to an independent mechanic and the contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 150,000.

Mileage: 150,000

What component or system failed or malfunctioned, and is it available for inspection upon request? Steering and yes auto is available for inspection sitting in my driveway unable to drive. How was your safety or the safety of others put at risk? My family including two small infants were driving normally as usual and the steering wheel locked up without any advance notification, which caused us all to lose our lives because a semi-truck was barreling down on us and stopped in the nick of time. • Has the problem been reproduced or confirmed by a dealer or independent service center? Below is the recall link given to me for my 2009 Escape. [XXX] • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, see the attached printout from Firestone a reputable Automotive Center • Were there any warning lamps, messages, or other symptoms of the problem before the failure, and when did they first appear? No, this completely caught me off guard. I spent USD 100+ to have a diagnostic done. I have two case file numbers to prove I reached out to Ford Customer Service before being denied and now having to log an official complaint. First One – [XXX] Second One – [XXX] Contact # 800.392.3673 These two case file numbers should prove I’ve followed the right procedures to get this very serious life-threatening mechanical issue resolved. As of this formal complaint, Ford Motor refuses to acknowledge their fault and offer me any financial assistance. I’m a retired senior citizen on a fixed income and cannot come up with well over $2000 to make this repair. I need my vehicle for very important doctor appointments with my cardiologist. Regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Independent mechanic diagnosed The steering torque sensor failed. I was stopped at a stop light when the steering wheel started shaking back and forth, the wrench light illuminated and I discovered I had no power steering after driving a little ways with my grandchildren in the vehicle. I was miles from home and had to have the car towed to the mechanic as I could not steer very well and I did not want to crash. The mechanic contacted the dealer and the soonest they can even look at is 1 months from now. I contacted Ford motor as I see there is a recall on the torque sensor, I was told it doesn't include my 09 Ford Escape. Mechanic has had the vehicle for 8 days. I had to get a rental car. I do not have the invoice for repairs yet.

Lose of power steering falt notice

Steering wheel sensor failure. We took the car to Titus Will Ford Tacoma as a recall note stated that this kind of vehicle has an active recall. Unfortunately the dealership could not find our VIN ih the list, though the car fits the criteria: Kansas assembly plant, steering wheel sensor issue. Dealership can confirm Vehicle could not be driven, due to the steering issue, and had to be towed to a dealership. Luckily, it happened as my wife was pulling out of the driveway. . There was no warning lamp but the car shook while driving on the highway. We first thought it was needing wheels balancing. Found out it was not, when my wife tried backing out the driveway and could not steer.

The contact owns a 2009 Ford Escape. The contact stated that while attempting to reverse in a parking lot, the vehicle lost power steering inadvertently. There was no warning light illuminated. The contact turned off and restarted the vehicle. The contact then wiggled the steering wheel back and forth, and the steering wheel responded as needed. The contact stated that she drove to an independent mechanic; however, the mechanic’s shop was closed. The contact then drove to the residence. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The dealer referred the contact to the manufacturer for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 144,979.

Mileage: 144,979

I was driving in a busy intersection when my steering wheel just would not turn, it just locked. I've gotten 2 parts fixed on my steering wheel and it keeps locking. Extremely unsafe.

The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, the "Power Steering Assist Fault," message was displayed and the contact became aware that the electric power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power steering control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 198,000.

Mileage: 198,000

Loss of power steering. Ford recall 14S05, not showing for this vehicle. Worked from one minute next minute complete loss of power steering

The contact owns a 2009 Ford Escape. The contact stated that on several occasions, while driving at various speeds, the steering wheel failed to respond as intended. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced due to the power steering failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2009 Ford Escape. The contact stated while driving 35 MPH, he became aware that the electric power steering was not functioning as designed. After restarting the vehicle, the power steering returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the electric power steering assist module needed to be reset. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 115,000.

Mileage: 115,000

It says the power steering was recalled. When I try to drive my steering wheel gets stuck.

Power steering has gone out and it registered a fault of B1342. This makes it extremely hard to steer and a safety issue. Ford should be taking care of this as the vehicle only has 80;000 miles on it. Dealership says parts are on back order and it will cost $3,600 to repair.

The contact owns a 2009 Ford Escape. The contact stated that while attempting to park the vehicle, the steering wheel suddenly stiffened, and maneuvering the vehicle became extremely difficult. The service engine and power steering assist warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the angle sensor and clock sensor needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was included. The vehicle was repaired. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 118,000.

Mileage: 118,000

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 55 MPH and making a lane change, the steering wheel slightly pulled to the right. The contact attempted to correct the turn to the right however, the vehicle lost power steering functionality. The contact stated that the check battery warning light was illuminated. The contact steered the vehicle to the side of the road and turned the vehicle off and on. The contact stated that the power steering regained functionality. The contact drove the vehicle to an independent mechanic who could not duplicate the failure. The contact stated that the failure had reoccurred, and he stopped driving the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was 222,563.

Mileage: 222,563

I have had to spend over $5,000 in repairs for this vehicle and I’ve had it for over a year. It was listed at $6,999 at a used car dealership so I got it as is and have had issues ever since. There is no recall on my car according to the VIN# however I strongly disagree with that. When I first got it, it drove great for a week and then the problems started to arise. Every time I came to a complete stop the car would turn off completely. So I would have to put it in park and turn the key off then restart it and keep it moving a little. This kept going on for 11 months, until it turned off at a stop light and I couldn’t get it to start back up. I was almost hit by traffic coming up behind me (going no less than 45 mph) because of where the car was located. Turns out the motor basically combusted from the inside out. This was caused by the oil leak that could never get fixed because the gasket would always give way. After having to work for 4 months scraping together $3,200 plus paying for a rental car weekly, the motor was replaced and it was working well again. Until it wasn’t. The power steering is controlled by an electric pump which makes you more prone to getting into an accident. My power steering locks up every time I start the car. It did this before the motor was replaced but now it’s even worse since the motor was replaced. I have to turn my car on and off about 15 times before my steering wheel unlocks and I can move it normally. It takes my whole strength to turn the wheel when it locks up. I haven’t been to a ford dealership yet but I do plan on going to get them to check it out since a lot of 2008-2012 Ford Escapes have recalls on the power steering sensor. Long story short. This car has had to have so many repairs for things that normally don’t need repairs every 2 weeks and I want it to get looked into because I’ve never ever had car cost so much in repairs for things that shouldn’t be breaking so fast and easily. I have all the repair paper receipts.

At 200,000 miles I'm beginning to have problems withe electric power steering along with suspension issues as well. i start my vehicle drive for a bit could be turning or coming to a brake an steering gives out cause me to work to turn it

Power Steering completely out of my car, making turning in any direction difficult. Causing Safety concerns as it has already caused exterior cosmetic damage while turning into the driveway and not being able to turn in as quickly as I was needing to get out of the traffic cause me to scrape approx. 12- 16inch onto my driver's /left sidebumper/fender. I have also felt loss of power, or a struggle to accelerate. Conditions are worsening as time goes by. As if my transmission is slipping. Power Steering assist light has turned on. It may have also resulted in poor alignment causing even more damage to tires and suspension.I took to the local Ford dealership to check, as there are 100,000 recalls for the exact issues on vehicles with the same year make and model as mine, according to my vin number, my vehicle was not included in these recalls. I was forced to pay nearly 100.00 out of pocket for these test to be ran. The test shows many faults including confirmation of power steering assist at fault and failing torque. Not only has this cause a domino effect of concerns with my vehicles safety, it has caused many outburst of emotional distress as it is hard for me to continue to drive my vehicle.

The contact owns a 2009 Ford Escape. The contact stated that occasionally after starting the vehicle, and while driving at various speeds, the power steering failed to operate as designed without warning. The contact had taken the vehicle to the dealer where she was informed that the power steering assist had failed and needed to be replaced. The dealer linked the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

vehicle steering assist stopped working in multi lane traffic and had to manually steer to roadside almost causing a accident. vehicle was turned off and on 6 times before assist started to work and later failed again driving it home. currently it does not work at all now and vehicle is not used due to life safety issues caused by this problem and family members not able to manually steer the car. In researching in the internet this is happening in numerous ford escapes and no recall noted online with vin search.

The contact owns a 2009 Ford Escape. The contact stated that upon start of the vehicle, the power steering assist would fail to operate without warning. Over time, the failure became more frequent and would occur while driving at various speeds. The contact used a code reader which read "steering shaft torque sensor malfunction". The manufacturer was notified of the failure and informed her that her vehicle was not apart of NHTSA Campaign Number: 14V284000(Steering). The contact was referred to the NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 25 MPH and attempting to make a left turn, the power steering failed to operate as needed. The contact stated that extra effort was needed to turn the steering wheel. The contact stated that the power steering assist and tire pressure warning lights were illuminated. The contact stated that the failure was intermittent, but over time became a recurring failure. The contact stated that after turning off and restarting the vehicle, the power steering functionality returned; however, the process worked infrequently. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 16,000.

Mileage: 16,000

The contact's daughter owns a 2009 Ford Escape. The contact stated while driving 40 MPH, the steering wheel seized. The vehicle was towed to an independent mechanic where it was diagnosed that the power steering control module (PSCM) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there were no open recalls on the VIN. The failure mileage was 116,475.

Mileage: 116,475

Was driving down the highway and went to make a turn and couldnt. The steering wheel was extremely hard to turn. Power assist fault came on and now car will not let you turn the wheel if you are going under 30 mph

Car steering is very stiff as if the steering is locked, and the car is hard to steer at the start of the car or when driven at low speeds below 30mph.

The contact owns a 2009 Ford Escape. The contact stated while driving 30 MPH with two children in the rear seats, and making a turn, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the roadway by using physical force to steer the vehicle. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact was able to continue driving. The contact stated that the failure reoccurred several times and had increased in occurrence significantly. The contact stated that the vehicle lost power steering functionality for several seconds after starting. The dealer was contacted and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering); however, the contact stated that the power steering control module (PSCM) was the only repair that was completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance; however, the dealer declined to assist. The failure mileage was unknown.

Steering wheel is hard and instrument cluster problem

The contact owns a 2009 Ford Escape. The contact stated while driving 40 MPH, the steering wheel became firm without warning. The contact was able to pull over on the side of the road and turn off the vehicle. When the vehicle was restarted, the power steering assist fault warning light was illuminated. The dealer was contacted, and the dealer stated that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering) and advised to contact the manufacturer. The manufacturer was contacted, and the manufacturer stated that the vehicle was previously repaired under the recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

Mileage: 170,000

The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the steering wheel started shaking with the power steering assist fault message displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle due to the failure. The contact called a dealer and was informed that there were no recalls on the vehicle. The contact then took the vehicle to an independent mechanic and was informed that there was a recall on similar vehicles. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 156,000.

Mileage: 156,000

The contact owns a 2009 Ford Escape. The contact stated while driving 5 MPH, the steering wheel became firm with the check engine warning light illuminated. The contact was able to drive the vehicle to the residence. The vehicle was not diagnosed. The manufacturer was contacted, and the manufacturer stated that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact was referred to the NHTSA Hotline. The failure mileage was 165,600.

Mileage: 165,600

My vehicles steering wheel is having problems turning. Its stuck and if I drive it it will definitely cause a crash bc it wont turn. Its very tight and hardly moves.

I was driving my 2009 Escape and the steering wheel started shaking back and forth. Then the power assist went out and I is very hard to steer. I took it to a dealer and they said either the sensor was bad ( $1000 ) to replace or the steering column was bad ($2200) to replace, but they could not get the part. They charged me $130 to diagnosis the problem which took 10 minutes and they knew the steering assist light being on that was the problem. then they told me they could not get the steering column, on mega back order so they won't know when they would get the part. On top of that, they charged a $15 shop FEE. For what? FORD suck and I will never own one again and I will tell anyone who listens that FORD SUCKS.

In later part of 2021my vehicle's power steering began disengaging and reengaging. It is now parked in my driveway for I am afraid of driving it. Apparently the was a safety recall issued several years ago recognizing this problem and authorizing a software upgrade, new torque sensor or steering column replacement. I took my vehicle to the Ford dealer in 2014 under Safety Recall 14S05 and they did a software reprogramming. Obviously, they missed something. Now they tell me ambiguously that the recall is expired or that by reprogramming the software, they are released from further recall liability and that I would have to pay ($2200) for steering column replacement. No

The contact owns a 2009 Ford Escape. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact veered to the side of the road. The contact stated that he turned off and restarted the vehicle; however, the failure recurred while driving. The contact stated that the failure reoccurred several times while driving, and the vehicle responded as needed after being restarted. The vehicle was taken to the dealer, where it was repaired for power steering failure under an unknown recall; however, the failure reoccurred a year later. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2009 Ford Escape. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 14V284000 (Steering) in 2014. The contact stated that several years later while driving at approximately 30 MPH, the steering wheel became difficult to maneuver. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the failure as a malfunctioning power steering control module that was needing replacement. The contact stated that the independent mechanic reprogrammed the power steering module which temporarily repaired the vehicle. The contact stated that the failure returned, and the vehicle was taken to another independent mechanic who diagnosed the failure as a malfunctioning power steering control module. The part was still not replaced as the independent mechanic informed the contact that the part was on backorder. The vehicle was then taken to a Ford dealer where the contact was informed that the part was no longer being manufactured. The manufacturer was notified of the issue and stated that the part was on backorder; however, they would contact the dealer to order the part under a special case. The contact stated that the dealer informed him that the part was a stop sale as the manufacturer was no longer producing the power steering control module. The approximate failure mileage was 87,000. The contact has yet to receive a replacement part of their vehicle and no recall has been issued.

Mileage: 87,000

The electric power steering system (EPAS) on my 2009 Ford Escape failed. Without the power steering the vehicle is unsafe to drive. It is currently sitting in my driveway undriven since July of 2022. The dealer has ordered new parts, but there is a long wait list because of the number of these failures. I believe there had been a recall issued for this problem but apparently my vehicle and many others were not included. I was told by the dealer’s parts department that there are at least 900 outstanding orders for this part and Ford has issues with their being manufactured. I had to pay the dealer in advance for the parts before he would order them.

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 50-70 MPH, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.

Mileage: 200,000

Oh yes my power steering went out without warning without notice took it to the shop put it on a diagnostic machine they said it was the power power steering I called my the dealer here in Owensboro they said that the problem was fixed in 2014 the same exact problem that I'm having now so obviously there is a history of this safety matter so it's going to be so is there going to be another recall on it or how we going to solve this problem you.

The contact's aunt owns a 2009 Ford Escape. The contact stated while his aunt was driving 35-40 MPH, the vehicle lost power steering functionality inadvertently. The message "Steering Torque Sensor Failure" was displayed. The contact's aunt was able to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then taken to the nearby dealer, where it was diagnosed that the torque sensor needed to be replaced and that the failure was related to the NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 168,054.

Mileage: 168,054

While making a turn the power steering stopped working, the steering wheel jolted straight, giving me the only option to drive straight versus making the turn. From that point the power steering randomly works.

The power steering goes in and out. The car is very hard to start when the key is turned and sometimes it would take several tries to get it started. Now it won't start at all I changed the Ignition switch and it still doesn't start.

The contact owns a 2009 Ford Escape. The contact stated while driving at various speeds, the power steering assist became disabled. A clicking noise was coming from the steering column. The check battery warning light was illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The approximate failure mileage 200,000.

Mileage: 200,000

The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the vehicle experienced intermittent power steering failure. There was no warning light illuminated. The contact stated that excessive force was required to steer the vehicle during the failure. The contact called a dealer and was informed that the VIN was not covered under NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 140,000.

Mileage: 140,000

While driving, the power steering kicked off and made it extremely difficult to turn, which was very dangerous. This has happened intermittently 6-9 times over the past several days, it appears the fault is getting worse and happening more frequently.

The contact owns a 2009 Ford Escape. The contact stated while driving at various speeds, the vehicle experienced intermittent power steering failure, without warning. The contact also stated that excessive force was required to steer the vehicle during the failure. The contract called a dealer and he has scheduled an appointment for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure; however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that his vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2009 Ford Escape. The contact stated while pulling out of a parking lot at 20-25 MPH, the vehicle lost power steering functionality. The contact was turned off and restarted the vehicle several times; however, the failure persisted. The contact was able to drive the vehicle at low speed by using physical force to steer the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 150,000.

Mileage: 150,000

The electronic steering on our 2009 Ford Escape Hybrid stopped working. We responded to the 14S05 recall. Our dealer reprogrammed the system and that seemed to work, however the problem is not with the program, the issue as shared with us by the Ford dealer is with The torque sensor or the electronic steering switches that are affixed to the steering column. The repair per the dealer is to replace the steering column. The software was not the issue, the Ford components are the issue. The recall letter states that "...the dealer may need to replace the torque sensor or the steering column. This service will be performed free of charge (parts and labor). But now Ford will not authorize the repair since the it was 'fixed' previously with software. A correction that ultimately failed. Ford's customer service is unwilling to acknowledge this reoccurring issue as shown by the complaints here. From Ford's perspective they believe the dealer is at fault for not undertakign the proper correction, when the dealer was first advised to address the problem with software. I.e. the cheaper solution. Ford has a know component failure issue that it is refusing to address.

The contact owns a 2009 Ford Escape. The contact stated that after starting the vehicle, there was a loss of power steering assist. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering control module (PSCM) needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a local dealer, where the contact was made aware of NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 91,300.

Mileage: 91,300

The power steering suddenly stopped working. I checked for recall and there was one- however it says not for my vehicle- but others of the exact year, make and model. It concerns me that a problem was identified yet they might not be fixing every vehicle it effects. I highly doubt it is a coincidence that this exact issue is happening to my car that has happened to so many others of the same model/year out of the blue.

Electric power steering assist just stopped and car was stuck. I couldn’t move. Very scary I could went over the hill and crashed. I cannot find the receipt it was a used electric power steering column. I am afraid to drive car now because it’s used. Ryder auto specialist should have a copy. Their phone number is [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I really don't understand why my vehicle is not on the recall list getting the power assist steering fixed. Ford has been my brand of vehicles for as long as I began driving and it seems like they don't give a damn about loyal customers. My wife has been in 2 minor accidents because of the faulty power assist steering . I have the exact same SUV they recalled and it is extremely dangerous for my wife when the power steering quits while driving, and it gets worse because it will just starting working again while driving with no warning what so ever. God forbid something bad happens to her because of a very dangerous defect that Ford refuses to fix. I have had to accept that Ford vehicles are no longer safe to operate,and also their corperate executives are not concerned with the lives they knowingly put at risk 24 hours a day 365 days a year. #FUFord. #Buy Dodge # pure trash

Power steering completely quit while driving without warning.

This vehicles has a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

The contact owns a 2009 Ford Escape. The contact stated while exiting a parking lot, the steering wheel became firm. The contact was able to drive the vehicle back to his residence. The vehicle was taken to an independent mechanic and the contact was informed that the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 277,000.

Mileage: 277,000

Ford Motor Company "Ford" is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering "EPS" assist. Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash. Remedy: Ford will notify owners, and dealers will update the software for the power steering control module "PSCM" and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

The contact owns a 2009 Ford Escape. The contact stated while driving 30 MPH, the steering wheel became stiff with the power steering assist warning light illuminated. The contact that while accelerating, the steering wheel started operating normally. An independent mechanic diagnosed the vehicle and stated that the power steering control module (PSCM) needed to be replaced; and advised the contact to contact the dealer for assistance. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was contacted and also stated that the vehicle was not under recall. The failure mileage was 270,000.

Mileage: 270,000

The contact owns a 2009 Ford Escape. The contact stated that while driving at slow speeds, the steering wheel became difficult to maneuver. The steering assist fault light is illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V284000 (Steering). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 143,224.

Mileage: 143,224

The contact owns a 2009 Ford Escape. The contact stated while pulling into a parking lot, the steering wheel became difficult to maneuver. The message "Power Steering Assist Fault" was displayed. The contact was able to park the vehicle. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive the vehicle to her residence by using physical strength to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 168,000.

Mileage: 168,000

I simply pulled into gas station and as leaving, the power steering went out. I could not turn the vehicle easily. I made sure vehicle was in gear and tried to navigate safely off very busy road. There was no warning or lights or notices prior. The mechanic told me the entire steering column needed to be replaced.

In 2014 I contacted Ford they said they did a computer flash. It was a recall but they did a computer flash well oct 13 2022 that flash recall they did in 2014 on my power steering well it completely went out lost theory I almost killed me and my family now Ford said that you’re not gonna take care of it because they consider it was taken care of in the past please this is my second complaint no one has gotten back to me. Let me know what I can do.

The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel locked and became significantly difficult to steer. There were no warning lights illuminated. The contact's daughter was able to pull into a parking lot where she parked the vehicle. The vehicle was later towed to the dealer where it was diagnosed that the steering column assembly needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 65,000.

Mileage: 65,000

I was driving the vehicle the power steering went out. They told me it’s electric power steering. They did a computer flash in 2014.I showed it was a summary print out for a safety recall they never change the parts they just did a computer flash, and now the part is completely out and he told me you’re not gonna fix it.

The contact's father owns a 2009 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 63,000.

Mileage: 63,000

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 65 MPH the steering wheel became difficult to turn to the left or the right. The contact stated that the steering wheel had started to jerk to the left. The contact stated no warning light was illuminated. The contact stopped the vehicle and shifted to park and turned off and restarted the vehicle several times however, the power steering failed to return to full functionality. The contact stated that the failure was intermittent but eventually the power steering had completely failed. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the steering column needed to be replaced, additionally code B1342-2F PSCM internal fault had been displayed on the dealer diagnostic code reader. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering) and felt that his vehicle should have been included in the recall. The manufacturer had been informed of the failure. The failure mileage was approximately 191,000.

Mileage: 191,000

The contact owns a 2009 Ford Escape. The contact stated while driving 10 MPH and making a turn, the vehicle lost power steering functionality. The check engine warning light was illuminated. The contact was able to drive to her residence by using physical strength to steer the vehicle. The vehicle was then taken to an independent mechanic where it was diagnosed that the steering column needed to be replaced and the failure was associated with NHTSA Campaign Number: 14V284000 (Steering). The independent mechanic referred the contact to the dealer. The local dealer was notified of the failure and informed the contact that the vehicle was previously repaired under the recall in March of 2015. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 25 MPH, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 166,000.

Mileage: 166,000

The contact owns a 2009 Ford Escape. The contact stated that while driving at approximately 45 MPH, the electrical power steering became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure and referred contact to the NHTSA Hotline. The approximate failure mileage was 115,000. The consumer stated the entire steering system would need to be replaced and the cost would be as much as $3500 to $5000+.

Mileage: 115,000

I recently bought the vehicle from my aunt... I found there is a recall for the same year model made in Kansas city just as mine is... it's a 2009 escape made in KC... but yet it is not showing for the safety recall regarding the power steering.... I have no power steering... it's has shown the fault I power assist on the dash with the change needed warning info.... why is it that y SUV on everything I have read shows that one should have been included but is not... I also need to take it to the nearest ford center to have other repairs made too

Intermittent failure of power steering, beginning at startup—at each startup, power steering either worked or it didn’t. After one month, power steering failed entirely. Vehicle is still drivable, but with no power assist to steering. My mechanic says the power steering control module requires replacement. There is an active recall for this exact failure that applies to my model and year, but Ford customer service says it does not apply to my VIN, and will not tell me exactly why. Internet forums show this failure is common and often not covered under recall. Ford no longer manufactures the necessary replacement part, and my mechanic so far has been unable to find a used replacement.

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 25 MPH and attempting to make a left turn, the steering wheel became difficult to steer. There was an unknown warning light illuminated. The contact was able to steer the steering wheel with the assistance of her son. The contact also stated that the vehicle overheated the day prior to the steering failure. The contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,300.

Mileage: 64,300

The contact owns a 2009 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost power steering functionality. The contact was able to drive home safely however, the failure persisted. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted and informed the contact that the vehicle was not under call. The failure mileage was 160,000.

Mileage: 160,000

Steering assist failure. The steering assist failed without warning, no lights or indications. I had my car checked on a trouble code scanner and it showed the failure. There appears to be a recall from Ford for this problem, but not all vehicles were included. It should be all vehicles, not just some. I can see on this site alone there are at least 64 complaints for the same issue, all are not covered under the recall. The fact that so many are experiencing this problem, might warrant a revisit on extending the recall to more vehicles. To have this repaired by a dealer without a recall is extremely expensive for something that is a safety concern.

First steering column locked with less then 65,000 miles . Now power train wrench light warning popped on less then 80,000 miles . Throttle body issue forcing car into limp mode leaving driver in danger on the road

Rear shock mount rusted out and is destroying the inside of my trunk. Now is hanging loose.

While driving, my electric power steering failed. There is no warning light or system notice to indicate that this was going to happen. My daughter and I almost wrecked due to this issue. Now I have no way of knowing what the real issue is. I noticed my truck wasn’t included in the recall but it definitely should be. I almost lost control of the vehicle when this happened and it could have been catastrophic.

The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, an abnormal clicking sound was coming from the steering wheel as the power steering assist failed to operate as designed without warning. The contact had taken the vehicle to an independent mechanic where the power steering motor was replaced; however, the failure recurred. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was unknown.

The contact's friend owns a 2009 Ford Escape. The contact's friend was reversing out of her driveway at approximately 2 MPH, when the power steering failed to make it difficult to turn the wheel in either direction. The contact's friend stated she noticed no warning lights were illuminated. The contact's friend had the vehicle towed to an independent mechanic, who diagnosed that the electric power steering assist had failed and needed to be replaced. The mechanic stated that the manufacturer had issued a recall related to the failure; under NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 81,000.

Mileage: 81,000

The electric power steering malfunctions and yes it would be available for inspection upon request. No I have not had a dealer or service center confirm this problem and it's not been inspected by police, insurance representative etc. There was no warning lamps, or symptoms of any kind prior to the failure. The first time this occured I was backing out of a parking spot and it was extremely hard to turn my steering wheel and the vehicle had no issues when I parked. I found that if the battery was unhooked for several hours the steering would work properly again for a period of time but, I never know when it's going to stop working again. It's my understanding there has been a recall on some vehicles for this issue but unfortunately my vehicle didn't fall under the recall. I have saw several complaints of this online when investigating the problem and really wish something would be done because I don't undetstand why some 2009 Ford Escape have a recall for this problem but not all 2009 Ford Escape when it's obviously a problem for more Escape's than just the ones with the recall.

The contact owns a 2009 Ford Escape. The contact stated while reversing out of her driveway, the vehicle lost power steering functionality and locked. The contact could not turn the steering wheel to the left or right. The contact stated an unknown warning light illuminated and was flashing. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 181,000.

Mileage: 181,000

The contact's girlfriend owns a 2009 Ford Escape. The contact stated while his girlfriend was pulling out of a parking space, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's girlfriend was able to drive to her residence by using excessive force to steer the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 178,000.

Mileage: 178,000

I recently purchased this vehicle, have had it for about 3 to 4 weeks. The vehicle belonged to a gentleman whom deceased and vehicle came from Canada. The vehicle was running great and I was happy, however, on Easter 2022 my 1yr old daughter and I were leaving the emergency room due to us both being very ill and all of a sudden I was unable to steer the vehicle without having to use my entire body and all my strength. So, I immediately went to the auto part store and purchased steering fluid. Well, come to find out this vehicle has an electric steering system which I never heard of before in my life. Thankfully there was a mechanic on site and he told me about this along with changing a steering fuse??? The new fuse did not fix the issue. This nice man looked up and seen this vehicle has a steering, air bag and few more recalls out there. So, I called a ford dealership to inquire about getting these recalls taken care of and replaced, she basically told me that they would charge me for the diagnostic test and charge me for any and all recall repairs. I seen that this vehicle has never had any of the recalls taken care of. Now, is there a time frame for replacing recalls, especially if safety related!? Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Steering wheel shaking, while idling and driving. The next day total loss of power steering.

The contact owns a 2009 Ford Escape. The contact stated that while attempting to reverse in a parking lot, the steering wheel became difficult to turn. The contact pulled over and felt that the vehicle had lost power steering functionality. The contact turned off and restarted the vehicle and the power steering functionality returned. There were no warning lights that illuminated. The contact drove the vehicle to an independent mechanic who was able to diagnose the failure as a loss of power steering assist. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2009 Ford Escape. The contact stated that after starting the vehicle, the power steering failed and the steering wheel failed to turn in either direction. The message "power steering assist failure" was displayed. The cause of the failure was not yet determined. The local dealer was not contacted. The contact was informed by the manufacturer that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The contacted stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 153,000.

Mileage: 153,000

Steering intermittently locks up, sometimes at startup and sometimes while driving. Sometimes car steers normally without steering failure, but sometimes steering completely locks. Vehicle is not safe to drive.

Steering wheel locked up without any warning while driving. Almost caused an accident. Now there is no power steering and.power steering assist fault warning is on.

The contact owns a 2009 Ford Escape. The contact stated that while operating the vehicle the steering wheel would shake and vibrate before suddenly the message power steering sensor fault was displayed and the power steering failed causing the steering wheel to become very difficult to turn in either direction. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 14V284000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 148,000.

Mileage: 148,000

The electronic power steering goes out for no apparent reason. Making it very difficult to steer/maneuver vehicle while in traffic. This situation is very dangerous for a 17 year old driver, not knowing what is happening. Seems once he can get to a safe place to stop out of the way of traffic, the vehicle can be turned off and back on and this is reset to normal operation. Sometimes it may take several time of restarting the vehicle to get the electronic power steering to reset. I see numerous complaints concerning this same situation. This needs to be address by the manufacturer before some one is killed.

I purchased this car for my daughters to use in college in California. They report that it suddenly loses power steering. It is very hard to turn wheel at all. It is currently at a mechanic shop and he says it is showing a code and that the steering motor on the column is working off and on causing power steering at times. we checked all the electrical power and ground to the motor and control module. I see that there was a recall for this issue but now it is not showing as an active recall. Please advise me on this recall and why it is not active on this car at this time and yet the vehicle is having the exact problem listed in the recall. Recall #14v284000 is the one I am speaking of. Can you please help us with this safety issue?

I was driving in the middle of the highway when the steering wheel started to be hard to turn. Slowly I parked and turn the engine off and called the road assistance. They said they can’t do anything about that. We wait about an hour then turned the engine back on and everything seems to be normal. I was driving to work that day. From my way back home the same thing happened. I decided to take it to ford dealership and they checked and it came out that it’s the steering wheel column that has a problem and it’s not safe to drive it. They said it is safety issue and unfortunately my car is not recalled and I will be charged for over $2000 to fix it. That’s why I’m filling a claim to have it recall.

The contact owns a 2009 Ford Escape. The contact stated upon starting the vehicle, the steering wheel was difficult to turn. The contact stated that there was an audio alarm with the power steering assist fault displayed on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing or repair. The contact stated that he went to the local dealer and was informed that the vehicle was previously serviced under NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified and a case was opened. The approximate failure mileage was 173,000. Information stated consumer had not checked with mechanic. Since 3/17/22 consumer has checked with an independent mechanic and they have confirmed that the power assist steering fault is due to torque sensor and car is diagnosed as having error code B2278.

Mileage: 173,000

The contact owns a 2009 Ford Escape. The contact stated that while driving at an undisclosed speed, the power steering assist failed and the steering wheel was difficult to maneuver. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 250,000.

Mileage: 250,000

The contact owns a 2009 Ford Escape. The contact stated upon starting the vehicle, the steering wheel lost power steering functionality. There were no warning lights illuminated. The contact attempted to refill the power steering fluid but became aware that the power steering was an electrical unit. The contact's father arrived and drove the vehicle using physical force to steer the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist since the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 177,876.

Mileage: 177,876

The contact owns a 2009 Ford Escape. The contact stated that upon start of his vehicle, the "power steering assist fault" warning message appeared on the instrument panel. The contact then stated that excessive force was needed to steer the vehicle while driving at various speeds due to the failure. The dealer was notified and informed him that his vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 150,000. Vehicle is undergoing maintenance repairs because it is not listed under the recall.

Mileage: 150,000

Power steering stopped while driving.

Ford recall 14S05. Several years ago I had some work done on my vehicle. While in the shop, the dealer updated software on the vehicle, including for the power steering. I did not request the update. The update only turns on an indicator light if the power steering fails. On 1/23/22 at 9:00 am, I went to the grocery. Came out and got in the car. Backed up, narrowly missed a parked car, and nearly hit a telephone pole because the power steering had failed. Found out there was a recall for all components and software related to the issue. Took my vehicle to the local dealer. Failed torque sensor as mentioned in the recall. $1200 to repair. Called Ford customer service and was told the recall had been completed due to the software update. The update that was done without my knowledge to a vehicle that had no problem at the time. I argued and was told Ford would not honor the recall because it was closed for my vehicle. Who monitors these recalls?

power steering assist is lost

Power steering assist fault came on in my Escape. I see there is recalls on so.e Escapes because of this, but not all of them. Why is that? This is a problem in all Escape from 2008-2011 and this is an expensive fix. Ford should be liable for this. They should not be allowed to pick which ones they feel like fixing. I will never buy another Ford because of this

Loss of power steering /electric steering while driving vehicle. no codes.no check engine light.

While driving my car's steering abruptly lost power steering and displayed: Power assist fault" on dash board message center. Although Ford has issued recalls for this problem for Ford Escape vehicles manufactured between Aug.18, 2006 thru Sept. 11, 2010 my vehicle's Vin. does now appear on recall when cross-referenced with Ford's website re: recalls. This is a very dangerous problem. I have tried to contact ford's customer service number 1-800-392-3673, and its impossible to get a human with a pulse to talk to. Ford does not make available any Chat option on line for reporting and resolving this type of complaint or issue. Am I only left with the show up in person at a service center only to get turned away because my VIN #[XXX] does not reflect a recall in there database? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2009 Ford Escape. The contact stated while driving 15 MPH and attempting to make a turn, the vehicle inadvertently lost power steering. Consumer almost ran here car into a house as even with two hands was not able to turn the wheel. There were no warning lights illuminated. The contact was unable to turn the steering wheel after several attempts. The contact shifted to reverse and reversed back to her parking space using excessive force to steer the vehicle. The contact referenced NHTSA Campaign Number: 14V284000 (Steering). The dealer and the manufacturer were notified of the failure. The vehicle was diagnosed but not repaired. The failure mileage was approximately 165,000. Consumer was told by the mechanic Torque sensor and the Electric Power Steering module that needed to be replaced. These are the exact parts that were in the original Ford recall but car recall is closed.

Mileage: 165,000

power steering quit working could hardly make a turn did not take car in yet, i am trying to see if there is some kind of recall. there was no warning lights

December 2021, while driving, the steering wheels suddenly locked up on my car, and it was perfectly fine the previous day. The car couldn’t move, so, I kept trying and let the car warm up a bit while kept turning the key, so it started up and I drove off, but it kept losing power of steering whenever I stopped on a red light!. I also noticed that turning to the right or left was really hard because the wheel was very stiff and kept locking up. So, on my way back, the wheel could not move and I struggled I was able to move it and then it just kept stiffening up while I was driving which was scary, the car almost lost control and I almost hit other vehicles. It’s very unsafe, I called and asked Ford if they had a recall on it but they said no. I took it to a Ford in Kirkland and they said they’d charge me $2,500 to reprogram the steering and fix the power of steering, and that I’ll pay less if they get used parts. This is not right, there’s no reason why any vehicle steering wheels should lock up and suddenly stiffen up by itself, on a well maintained vehicle which appears to be in perfect condition, while a driver is driving, and sharing the road with other drivers. This is very unsafe, its a safety issue that Ford needs to look into and fix, it’s the right thing to do. I strongly believe that this is a manufacturing issue and a vehicle programming issue, and as a driver and a customer, I do not need to be charged by Ford, for them to fix their error and manufacturing mistake that causes their steering to lock up causing my car’s steering wheel to suddenly stiffen up and lock up while I’m driving, and causing the vehicle not to move as freely as it should!. This issue puts my life and other drivers life’s at risk. After this power of steering issue, I do not feel totally comfortable or safe driving this car as it is right now, and would like to request that it be recalled and checked by the manufacturer, if it wasn’t already recalled. Thank you.

The steering wheel locks up and I am unable to start the car. Sometimes the ignition will turn and the car will start, but the wheel remains locked up. Eventually the car may start and the wheel will unlock, but I'm afraid it could go out while driving. I have discovered over 650 complaints about the same problem with Fords. I took the car to a mechanic (independent) who diagnosed a defective ignition module and steering column. We ordered the parts and 4 weeks later when they still hadn't arrived (there are no 2009 steering columns out there) I had the car towed to the Ford dealer. They replaced the ignition key cylinder, charged me $550 and said the car was fine. We jumped in the car to drive home and the wheel was again locked. The mechanic came out and told me they would further diagnose the problem and would call me later. It has been 6 weeks that the car has been inoperable. It has 54,000 miles on it. Ford has determined it's a power steering failure and the steering column needs to be replaced. $3500.

The contact owns a 2009 Ford Escape. The contact stated that while driving at an undisclosed speed, the power steering assist failed, and the steering wheel was difficult to maneuver. The vehicle was towed to an independent mechanic. The mechanic related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The vehicle was then towed to the dealer and diagnosed with steering column failure. The steering column needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 178,000.

Mileage: 178,000

I brought my 2009 Escape in for a steering recall. When Hopkins Ford checked for codes, they said there were none. They then performed a reset on the electric steering. After they performed the reset, my steering went out. I brought it back to have it checked again then they said now there is a code. They are now claiming they are not responsible for the code repair (Steering column) because in their eyes, they reset the recall. I have been in contact with Ford customer service and they said there is nothing they can do because they closed the case when they reprogrammed the recall. There were no issues prior, or codes prior to them reprogramming the steering. They now are trying to tell me it will cost me $1700 to repair an issue that is part of a recall.

Power steering failure occurred without warning making it difficult to control the vehicle and potentially dangerous for both myself and others on the road.

The contact owns a 2009 Ford Escape. The contact stated that upon the start of her vehicle, the power steering assist fault warning message appeared on the instrument panel. The contact also stated that excessive force was needed to steer the vehicle which rendered the vehicle inoperable. The contact called an unknown dealer and was informed that her vehicle had been previously serviced under NHTSA Campaign Number: 14V284000 (Steering) prior to her owning the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 146,000.

Mileage: 146,000

Power steering electric assist failure , unable to steer or control vehicle in emergency, vehicle not inspected, no warning lights, system failed on December 13,2021

The contact owns a 2009 Ford Escape. The contact stated that while driving at approximately 30 MPH, she was unable to turn her steering wheel to the left or the right. The contact stated that the power steering assist warning light was illuminated. The contact was able to safely drive the vehicle slowly back to the residence. The vehicle was parked and had not been driven since. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 150,000.

Mileage: 150,000

The contact's daughter owns a 2009 Ford Escape. The contact stated that while his daughter was driving 65 MPH, the steering wheel started shuddering inadvertently. The power steering assist warning light illuminated. The contact stated that his daughter continued to drive the vehicle however, the steering wheel continued to shudder while the vehicle was at a complete stop. The contact stated that as his daughter pulled into a gas station, the steering wheel lost power steering and was significantly more difficult to turn. The contact stated that his daughter was able to forcefully turn the steering wheel while driving the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in any recalls. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V284000 (Steering) because the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 134,921.

Mileage: 134,921

i received a warning this morning from my car that i had a "power steering assist failure". I took it to the Capital City Ford (Joe Machens) dealer in Jefferson City, MO. I pulled in the garage and turned off the car. They checked a couple of things, turned the car back on and the wheel would not turn (this has never happend before). She said she would have to keep it and have it checked. They never called me so, about 5 hours later i checked in and they said i would get an email about what needed to be fixed. I never received one. They could see were some "torque" thing and maybe the "steering column" and it would be in the neighborhood of $900 plus labor. Until this morning their was never any problems other than the warning light coming on. This is the 3rd very expensive fix in the last 3 months. Upon further investigation i see that there was a recall on this very thing. I asked at Ford about it but they said since nothing comes up in the computer there is nothing they can do about it. This is a very dangerous thing and after reading some of the other complaints i am thankful i wasn't going down the highway and had my steering locked up like thousands of others have had happen to them. I think FORD should be held responsible for this because this is not something in anyway that a consumer can touch, alter or in anyway fix.

The electric power steering stopped working and the car is now in manual steering which is very hard for me to steer around corners or when there is need for quick reaction needed to avoid an accident. Called dealer and they said their was a recall in 2014, (recall# 14V284000) and Ford called it recall# 14S05, for Ford Escapes 2008-2011 models. Ford says my VIN is not in recall. My car has same symptoms and is dangerous to drive. There are no warning lights that power steering is out.

Electric Power Steering Assist As I was driving on I-90 heading east Saturday Evening October 2, 2021 the power steering all of a sudden stopped working causing to have wrestle for control of the steering to avoid an accident. The problem still exist and hasn't as of yet been confirmed other than the fact that the power steering is still not working. There has been no inspection There was no warning of anything the Power steering just all of a sudden stop working.

Steering is hard to control at times, happens intermittently without warning. No check engine light codes appear. Previous recall information listed for this item but all manufacturer did was flash software so codes for this never appear. Manufacturer never replaced bad or faulty components. When bringing it to the attention of the dealership service department they don't acknowledge the issues as a recall but rather insist it's the obligation of the vehicle owner to replace the entire steering column and all sub components.

The contact owns a 2009 Ford Escape. The contact stated that while in stop and go traffic, the power steering assist failed to operate as needed without warning. The contact was able to restart the vehicle and the power steering returned and operated as needed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure. The dealer was notified of the failure and offered no assistance. The contact then reached out to the manufacturer and was informed that the vehicle was not under recall. The contact was also informed that there was a warranty placed on the vehicle for the power steering; however, the warranty had expired. The vehicle had yet to be repaired. The failure mileage was approximately 114,000.

Mileage: 114,000

Subject vehicle was a 2009 Ford Escape with 74,123 miles. Driving the vehicle the front passenger lower control arm separated from the k-frame/cradle causing the vehicle to lose control. Loss of steering was experienced as well as tire lock up from the front tire lodging against the back of the fender. The CV shaft also separated during the failure resulting in loss of transmission engagement. There was no warning prior to the event, the failure was sudden and immediate. The loss of vehicle control was extreme. Failure is identical to RCRIT-14V165-9596 for the 01-04 Escapes. The reason the recall was only isolated to the 01-04 Escapes is unknown. In my opinion, whatever PCA actions or supplier related issues identified by Ford Motor Company during the prior recall investigation to support the recall only affecting 01-04 model years was either incomplete or inaccurate. The frame rust through condition extends beyond the model years listed in the recall and was not resolved as shown by subsequent failures on vehicles outside of the recall model year window. No mechanism was put in place to prevent the control arm separation in the later model year Escapes to prevent the same safety issue from occurring. I was unable to obtain a front cradle from a local salvage yard that did not exhibit perforation present or starting supporting this condition is occurring on all model year Escapes from 2001 to 2012 in corrosion prone areas. The recall should be extended to all model years involved to prevent potential accidents.

Subject vehicle is a 2009 Ford Escape with 74,123 miles. Driving the vehicle the lower control arm separated from the front frame otherwise known as the engine cradle or subframe. The failure is identical to the subframe failures on the 2001 - 2004 Ford Escapes currently under recall. The failure was immediate with no prior warning. The vehicle exhibited loss of steering control, wheel lock up from the front tire contacting the back of the wheel opening, and loss of transmission engagement from cv joint separation. In my opinion, whatever PCA actions or quality root cause was identified by Ford Motor Company during the prior recall investigation isolating the condition to 2001 - 2004 Escapes was either incomplete or inaccurate. This is supported by the same failure occurring in Escapes outside of that model year window. No mechanism was added after the 2004 Escapes were produced to prevent this failure from occurring. Images attached show the failure that was experienced. I was unable to obtain a good used frame locally that did not exhibit signs of corrosion with perforation present or starting. This further supports the failure mode is beyond the scope of the initial recall. The recall should be expanded to prevent future accidents that could have the potential for injury or death.

The contact owns a 2009 Ford Escape. The contact stated that while her granddaughter was driving approximately 60 MPH, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 120,000. THE CONSUMER STATED THAT THE DEALER ADVISED THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. *JS

Mileage: 120,000

The contact's mother owns a 2009 Ford Escape. The contact’s mother informed him that while driving 45 MPH, the steering wheel became difficult to turn. The driver pulled over and restarted the vehicle which restored functionality temporarily. There was no warning light illuminated. The vehicle was diagnosed by a local mechanic but was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 72,337.

Mileage: 72,337

Out of the blue as I was driving the power steering randomly stopped working, jerking me to the side. I have to manually turn it now and have no idea what went wrong. I believe this is the same safety recall issue you sent notices out for but for some reason my vin number is not listed and I think this is a error on your part.

The contact owns a 2009 Ford Escape. The contact’s son stated that while driving 60 mph, the steering wheel became difficult to turn. The contact’s son pulled over and restarted the vehicle. The contact stated that there was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (Steering) however, the failure persisted. The vehicle was diagnosed but was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 109,000.

Mileage: 109,000

The steering has a recall but not for my particular vehicle. The power steering will stop working occasionally. It is the electronic steering. It has only occurred when starting the vehicle. I have not brought it in to the dealer. It does not produce a warning lamp. As long as it does not occur when driving, it is safe. I feel that it should be included in the current recall that is for some of the vehicles.

Power steering not working. First noticed it on 7/21/21 while backing out of a parking spot. Very difficult steering the vehicle, especially during slow turning movements like backing up the vehicle or tight turns. Emergency movements would be near impossible. It was intermittent on 7/21/21 but it's now a consistent problem. No one else has looked at the vehicle and there were no warning lights.

The contact owns a 2009 Ford Escape. The contact stated that while his daughter was driving approximately 55 mph, the power steering suddenly failed while turning onto an exit ramp. During the failure, the steering wheel became very difficult to turn in either direction. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power steering control module was faulty and needed to be repaired or replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number 14V284000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 114,000.

Mileage: 114,000

The contact owns a 2009 Ford Escape. The contact stated while driving at a low rate of speed, the power steering ceased to operate without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure however, the Vin was not included in the recall. The manufacturer was then notified of the failure but offered him no assistance. The vehicle was not repaired. The failure mileage was approximately 163,000.

Mileage: 163,000

We have a 2009 ford escape.The electric power steering assist Has started to work intermittently. As my daughter drives this car, I can't have her driving it if all of a sudden the power steering is gonna not work. The local Ford garage said there was no outstanding recalls on it and offered no further help. Very disappointed and I'm not planning to ever buy another Ford.

Our 2009 Ford Escape built at the Kansas City Assembly Plant has experienced a complete failure of the Electric Power Steering System. There were no warning lights when the Electric Power Steering System failed causing the vehicle to revert back to manual steering. Once the power steering failed it took a greater amount of effort to steer the vehicle safely. I immediately took the vehicle to my repair shop where they determined that the vehicle had experienced a complete failure of the power steering assembly with a diagnostic code of B1342 (power steering module failure). The vehicle was repaired by replacing the Steering Column Assembly - CL8Z-3C529-D.

Vehicle lost power steering while in motion (low speed) which almost made me crash into a pole in a parking lot. Turned vehicle off, removed key from Ignition, reinserted key into ignition and started vehicle. No power steering still. No warning lamps or lights concerning steering. Checked recalls per VIN as this is a common occurrence with 2007-2011 Ford Escapes but am told that this vehicle does not fall under the recall notice.

Hello, I need help. I had my vehicle towed to Bill Knight Ford because the power steering goes out while you’re driving. There is a recall that fixes this. The recall has not been fixed but they are telling me it has been fixed. I know for fact the PCSM recall was not fixed! They are refusing to fix/look at it until I get the alternator fixed. I repeat this recall from 2015 that’s related to the power steering has not been fixed! This is unacceptable, please help.

5/30/21 Power steering failed.

ELECTRICAL POWER STEERING STOPS WORKING AFTER THE VEHICLE HAS BEEN DRIVEN MAKING STEERING VERY DIFFICULT. AFTER THE VEHICLE SITS OVERNIGHT AND COOLS DOWNS THE ELECTRICAL POWER STEERING WILL BEGIN WORKING AGAIN MOST OF THE TIME. THIS HAS OCCURRED ON NUMEROUS OCCASIONS DURING THE LAST FEW MONTHS

Mileage: 122,500

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER SENSOR FAULT WARNING INDICATOR LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE STEERING WHEEL LOCKED UP AND FAILED TO TURN LEFT OR RIGHT. THE CONTACT CALLED STRAUB FORD (20 JEFFERSON AVE, MOUNDSVILLE, WV 26041, (888) 876-3387) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ELECTRIC POWER ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*DT

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE BATTERY LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SHULTS FORD SOUTH (900 REGIS AVE, WEST MIFFLIN, PA 15236, (412) 653-5800) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING COLUMN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,395.

Mileage: 76,395

THERE WAS A RECALL ON THE POWER STEERING TORQUE AND I DID PURCHASE THE VEHICLE UNTIL 2016. I AM NOW HAVING STEERING ISSUE WHERE MY STEERING WHEEL IS LOCKING UP. ITHIS IS MY 2ND TIME ISSUE AN COMPLAINT. THIS HAS BEEN HAPPENING FOR OVER 6 MONTHS AND HAS GOTTEN WORST. I SPOKE WITH FORD THIS WEEK AND WAS ADVISE THEY COULD NOT HELP BECAUSE THE RECALL DOES NOT EXIST ANYMORE. I WIIL HAVE TO GET IT FIX MYSELF AND FILE A CLAIM WITH CUSTOMER SATISFACTION. THIS ISSUE SHOULD BE CORRECTED BY FORD DEALERSHIP FREE OF CHARGE. I SEE THERE ARE SEVERAL COMPLAINTS REGARDING THE SAME ISSUE. WHY WAS THIS VEHICLE NOT FIXED IN THE RECALL. SHOULD I CONSULT WITH MY ATTORNEY ABOUT THIS MATTER? THANK GOD I HAVENT SUFFER ANY MAJOR ACCIDENT SO FAR SINCE THE WHEEL HAS BEEN LOCKING UP🙁

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT AFTER BEING PARKED, THE VEHICLE WAS STARTED AND WHEN ATTEMPTING TO TURN THE VEHICLE WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CONTACT STATED THAT THE POWER STEERING HAD FAILED. THE CONTACT HAD NOT CONTACTED A DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

I PURCHASED A USED 2009 FORD ESCAPE XLT THREE YEARS 8 MONTHS AGO. ALL OF A SUDDEN, THE ELECTRONIC POWER STEERING IS GONE. APPARENTLY THERE WAS A RECALL THAT BEGAN JULY OF 2014 AND THE PREVIOUS OWNER HAD IT REPROGRAMMED BUT IT HAS GONE OUT AGAIN WHICH SPEAKS TO IT BEING A CHRONIC ISSUE. AS THIS IS A KNOWN ISSUE WITH THIS MODEL THAT CAME OUT OF THE KANSAS PLANT, IT SHOULD BE REPLACED AT NO COST AS OPPOSED TO SIMPLY BEING REPROGRAMMED AS IT IS NOW A SAFETY ISSUE, NOT TO MENTION THAT IT RENDERS MY CAR UNDRIVABLE. THE PROBLEM OCCURRED THE FIRST TIME SIX MONTHS AGO WHILE I WAS AT AN OFFICE DEPOT PARKING LOT ABOUT TO ACCESS A BUSY, MAIN THOROUGHFARE. I THOUGHT I FORGOT TO RELEASE THE EMERGENCY BRAKE, SO I TURNED THE CAR OFF AND RESTARTED WITH NO ISSUE. THIS PAST SATURDAY, I RAN ERRANDS EARLY IN THE DAY AND EXPERIENCED NO PROBLEMS WITH STEERING BUT LATER IN THE DAY AS I WAS BACKING OUT OF MY DRIVEWAY, THE STEERING WENT OUT. I CONTACTED FORD AND THEY WANT ME TO PAY FOR THE REPAIR. APPARENTLY THE ISSUE FALLS UNDER THE PCR ELECTRONIC STEERING CATEGORY 14SO5

Mileage: 141,000

ELECTRIC POWER STEERING ASSIST HAS FAILED TWO TIMES. FIRST TIME EXPERIENCED NO POWER STEERING WHEN STARTING THE VEHICLE WAS STATIONARY. THE SECOND TIME IT FAILED WAS WHILE DRIVING. VEHICLE WAS AT A STOP LIGHT AND WHEN TAKING A RIGHT HAND TURN THE POWER STEERING FAILED. THE WHEEL WAS HARD TO TURN CAUSING MY DAUGHTER TO CROSS INTO ONCOMING TRAFFIC.

Mileage: 120,000

I BOUGHT MY 2009 FORD ESCAPE NEW. THE POWER STEERING SYSTEM HAS COMPLETELY WENT OUT. BEFORE IT COMPLETELY WENT OUT THE STIRRING WOULD WORK, AND THEN IT WOULD STOP WORKING UNTIL ABOUT SIX MONTHS AGO IT COMPLETELY STOPPED. I WENT TO THE DEALERSHIP AND ASKED HOW MUCH IT WOULD COST AND I WAS TOLD AROUND $1400 AND AT THIS TIME I CAN'T AFFORD TO GET IT FIXED. SO THEN I STARTED RESEARCHING WITH MY VIN NUMBER. MY VEHICLE WAS ASSEMBLED AT THE KANSAS CITY PLANT. AND I HAVE SPOKEN WITH SEVERAL HELPFUL PEOPLE BUT I HAVE NOT HAD ANYONE ACTUALLY INVESTIGATE THIS. I'M ABLE TO DRIVE THE VEHICLE BUT ONLY IN EMERGENCIES. BECAUSE IT WILL TURN JUST NOT EASILY AS IT SHOULD. THANK YOU. I AM ALMOST POSITIVE IT'S THE POWER STEERING SYSTEM. WITH I HAVE BEEN TOLD THAT THE ELECTRIC PANEL WILL HAVE TO BE PULLED OUT FOR THE PART TO BE INSTALLED. ALSO I WAS GIVEN A RECALL 14S05. HOPEFULLY WITH THE DOCUMENTATION I UPLOADED AND THE RECALL

Mileage: 80,000

EVER SINCE I BOUGHT MY USED VEHICLE ABOUT HALF A YEAR AGO FROM A DEALERSHIP, I STARTED HAVING POWER STEERING PROBLEMS WITH IT, IN WHICH IT WOULD JUST RANDOMLY GO OUT WHENEVER I WAS DRIVING AND THE CIRCUMSTANCES DIDN'T MATTER (NO CERTAIN SPEED, OR TURNING, IT WAS ALL RANDOM). I COULD BE DRIVING ON A 70 MPH HIGHWAY, A 20 MPH TOWN, MID-TURN, OR JUST DRIVING STRAIGHT FOR SEVERAL MILES AND THE STEERING WHEEL WOULD LOCK, AND WOULD ONLY TEMPORARILY FIX ITSELF IF THE CAR WAS TURNED OFF AND BACK ON. MY VEHICLE HAS ELECTRICAL POWER STEERING THAT DOESN'T REQUIRE FLUID, AND WAS ON A RECALL FOR THE POWER STEERING TO BE FIXED. WE WEREN'T AWARE THAT MY CAR HAD BEEN TAKEN BACK FOR THIS RECALL, SO WE TOOK IT TO AN ACTUAL FORD DEALERSHIP WHERE THEY TOLD US THAT IT HAD ALREADY BEEN 'FIXED', WHERE THEY HAD REPROGRAMMED THE SENSOR IN THE ELECTRICAL POWER STEERING. THE ONLY THING THAT I DON'T UNDERSTAND IS WHY THE REPAIRS TO FIX IT ARE SO EXPENSIVE (THEY TOLD ME ALMOST $3900 IN TOTAL, AND THAT I WOULD BE RESPONSIBLE FOR PAYING THE FULL AMOUNT, BECAUSE AS FAR AS FORD WAS TECHNICALLY CONCERNED, THEY HAD FIXED THE PROBLEM) WHEN IT'S STILL HAVING THE EXACT SAME PROBLEM AS BEFORE, SO WHATEVER FIX THAT THEY DID DIDN'T WORK.

Mileage: 130,000

WHILE DRIVING MY VEHICLE TO WORK, I LOST MY POWER STEERING. I HAD TO MAKE A TURN AND NEARLY STRUCK ANOTHER VEHICLE. I WAS DOING ONLY 20MPH WHEN THIS OCCURRED. WHEN I TURNED OFF MY VEHICLE, THEN TURNED IT BACK ON AND THE POWER STEERING ASSIST CAME BACK ON. THIS HAS HAPPENED SEVERAL TIMES, INCLUDING WHEN TRAVELING DOWN A STEEP MOUNTAIN PASS AT 65MPH. THERE HAS BEEN A FEW TIMES WHEN THE VEHICLE WAS PARKED AND WENT TO START IT, THAT THE ELECTRICAL POWER STEERING ASSIST FAILED TO COME ON. WHEN MY HUSBAND AND I TROUBLESHOOTED THE LOSS OF THE POWER STEERING, WE DISCOVERED THAT THERE WAS A RECALL ON THE VEHICLE DUE TO LOSS OF THE ELECTRICAL POWER STEERING ASSIST. I WAS NEVER NOTIFIED OF THIS RECALL. I INHERITED THIS VEHICLE FROM MY MOTHER AND SHE AND MY STEP-FATHER WERE NEVER NOTIFIED OF THIS RECALL. THE VEHICLE IS CURRENTLY PARKED IN THE GARAGE UNTIL THE VEHICLE CAN BE TOWED TO BE REPAIRED.

Mileage: 149,883

DROVE MY CAR TO MY DESTINATION WITHOUT ANY PROBLEMS PARKED IT, WENT IN TO VISIT HUSBAND IN HOSPITAL WAS THERE FOR SIX HOURS CAME OUT STARTED MY CAR TO LEAVE AND HAD AN IDIOT LIGHT POP UP THAT SAID POWER STEERING ASSIST FAULT AND I SUDDENLY HAD NO POWER STEERING. NO WARNING SIGNS LEADING UP TO IT OR ANYTHING. IT WAS EXTREMELY COLD WITH A 25 BELOW WIND CHILL AND SNOWING HEAVILY ENDANGERING MY SAFETY TO GET HOME. I LOOKED UP THE PROBLEM AND THERE WAS A RECALL ON 2008 TO 2012 ESCAPES BUT WHEN I CALLED AND REPORTED MY VIN THEY SAID MY CALL WAS NOT PART OF THE RECALL, HOW CAN MY CAR NOT BE A PART OF THE RECALL WHEN IT DID EXACTLY WHAT WAS EXPLAINED WOULD HAPPEN IN THE RECALL. I FEEL I SHOULD NOT BE RESPONSIBLE FOR FAULTY PARTS THAT ARE KNOWN FOR THIS ISSUE AND IF I CANT GET THIS RESOLVED I WILL CONTACT AN ATTORNEY, FILE A COMPLAINT WITH ATTORNEY GENERAL, AND THE BETTER BUSINESS BUREAU. THIS IS NOT AND ISSUE I HAVE CAUSED THUS IS CLEARLY AN ISSUE YOU HAVE HAD WITH SEVERAL OTHER VEHICLES OR A RECALL WOULD NOT HAVE BEEN ISSUED.

Mileage: 135,000

THE TORQUE SENSOR FOR MY CALL WAS REPAIRED DUE TO RECALL BY THE PREVIOUS OWNER. THE RECALL ISSUE RELATED TO TORQUE SENSOR FAILURE HAS REOCCURRED AND HAS NEARLY CAUSED ME SEVERAL ACCIDENTS DUE TO LOSS OF POWER STEERING. FORD REFUSES TO ACKNOWLEDGE THAT THIS IS AN ONGOING ISSUE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPROGRAMMED THE POWER STEERING MODULE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

STEERING HAS TENSION WITHOUT WARNING HAVE TO STOP KILL THE CAR WAIT. RESTART. TO RESET...ANY SUDDEN TURNS ARE A SAFETY HAZARD.!!!!!!!! THERE SHOULD. NOT BE AN EXPIRATION ON SUCH AN IMPORTANT SAFETY RECALL

POWER STEERING STOPPED WORKING IN THE MIDDLE OF A TWO LANE MOUNTAIN ROAD. ALMOST CAUSING ME TO GO OVER THE SIDE OF THE MOUNTAIN. I WAS ABLE TO USE BRUTE FORCE TO GET BACK INTO MY LANE AND AVOID AN ACCIDENT.

Mileage: 155,500

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO MILNES FORD (333 E. GENESEE ST, LAPEER, MI 48446) WHERE IT WAS DIAGNOSED WITH A STEERING SHAFT TORQUE SENSOR MALFUNCTION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2015 HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 202,000.

Mileage: 202,000

POWER STEERING ASSIST FAULT SECOND TIME

Mileage: 145,000

FORD ESCAPE IVE OWNED FOR OVER 10 YEARS. LOVED IT UNTIL NOW. IT WAS PARKED IN GARAGE. STARTED IT AND BEGAN TO BACK OUT STRAIGHT , TO GO TO WORK IN THE MORNING. COULDNT TURN THE STEERING WHEEL. TOOK TO MECHANIC , HE SAID THE CODE READS POWER STEERING CONTROL MODULE CODE. SUGGESTED I TAKE IT TO THE DEALERSHIP BECAUSE IT IS A LISTED RECALL. 14S05. DEALERSHIP SAID THE SOFTWARE HAD ALREADY BEEN UPDATED FOR THIS VIN AND THEY WOULD'T FIX IT. ITS OBVIOUS THE SOFTWARE UPDATE DIDN'T FIX IT , AND FORD IS NOT STANDING BEHIND THEIR VEHICLES OR THEIR LONG STANDING CUSTOMERS. VERY DISAPPOINTING. NOW IM FORCED TO PAY FOR A VERY EXPENSIVE REPAIR, AND HAVE BEEN CARLESS FOR OVER A WEEK. LUCKILY I WAS JUST BACKING OUT THE DRIVEWAY, IT COULD HAVE BEEN MUCH WORSE IF I WAS DRIVING.

Mileage: 190,000

I HAVE NO POWER STEERING

Mileage: 175,000

THE ELECTRICAL POWER STEERING STOPPED WORKING WHEN STARTING THE CAR. MY ESCAPE BECAME VERY HARD TO STEER. WHEN I SEARCHED MY VIN THERE IS NO RECALL ON THIS MODEL BUT IS A COMMON PROBLEM.

MY 2009 FORD ESCAPE'S POWER STEERING SUDDENLY FAILED WHILE ATTEMPTING TO BACK OUT OF MY DRIVEWAY . THE DASHBOARD INFORMATION AREA READ 'POWER STEERING ASSIST FAULT'. UPON FURTHER INVESTIGATION, I FOUND OUT THAT THERE WAS A RECALL ON THIS MAKE AND MODEL FOR THIS EXACT PROBLEM. WHEN I CALLED THE DEALER TO GET IT FIXED, THEY TOLD ME MY VEHICLE IS NOT ON THE RECALL LIST. I DON'T UNDERSTAND THIS SEEING THAT MY VEHICLE HAS THE EXACT PROBLEM THAT THEY ARE RECALLING THESE VEHICLES. WHY IS THAT??

Mileage: 150,000

MY FORD ESCAPE HYBRID STEERING WHEEL STARTED TO EXHIBIT ODD BEHAVIOR AS WE WERE DRIVING TO HIKE A TRAIL IN MILL VALLEY. THE WHEEL WOULD PULSE/TURN TO THE RIGHT A LITTLE BIT REAL QUICK AND THEN GO BACK TO NORMAL. THIS HAPPENED 3 TIMES WHILE WAITING AT A RED LIGHT. THE LIGHT TURNED GREEN AND ALL WAS NORMAL AGAIN AS WE DROVE ANOTHER 5 MILES TO OUR DESTINATION. WE GOT OUT OF THE CARD AND HIKED FOR ABOUT 90 MINUTES BEFORE RETURNING TO THE CAR. ONCE I STARTED THE CAD, I NOTICED THE STEERING WHEEL WAS VERY HARD TO TURN. I HAD TO DRIVE 2 HOURS HOME FROM THE HIKE LOCATION WITH ABSOLUTELY NO POWER STEERING ASSIST. I TOOK THE CAD INTO OUR LOCAL FORD DEALERSHIP AND WAS FORMED THERE ARE NO ACTIVE RECALLS FOR OUR VIN AND IT WILL COST OVER $2000 TO REPLACE THE FAULTY ELECTRONIC STEERING COLUMN. ALSO WORTH NOTING, WE PURCHASED THIS 2009 FORD ESCAPE HYBRID BRAND NEW AT 300 MILES. AT JUST 4,000 MILES, YES 3,700 MILES LATER, THE STEERING COLUMN WENT OUT AND FORD REPLACED IT UNDER WARRANTY (OF COURSE). SO NOW, HERE WE ARE AGAIN, ABOUT 100K MILES LATER, AND THE STEERING COLUMN THEY PUT IN IS AGAIN FAULTY, AND THEY ARE UNWILLING TO DO ANYTHING ABOUT IT, WANTING ME TO PAY THE FULL $2K+ TO REPLACE IT AND FOR LABOR.

Mileage: 108,000

MY VEHICLE STARTED HAVING ISSUES WITH THE STEERING ON THE WEEK OF 1/24/2021. STEERING WHEEL WILL SHAKE/VIBRATE WHEN STOPPED OR AT LOW SPEEDS. ON 2/5/2021 WHEN I TURNED ON MY VEHICLE I HAD A POWER STEERING ASSIST ERROR AND NO POWER STEERING. CODE PULLED WAS B2278 FOR POWER STEERING TORQUE SENSOR. CONTACTED MY LOCAL FORD DEALER AND SINCE THE RECALL(14S05) WAS CLOSED OUT BECAUSE THEY HAD DONE A SOFTWARE UPDATE FOR IT, I AM NOT ABLE TO GET IT FIXED. EVEN THOUGH THE SAME ISSUES AND ERROR CODES ARE ASSOCIATED WITH THIS RECALL.

Mileage: 154,000

THE ELECTRONIC POWER ASSIST DOESN'T WORK

Mileage: 103,000

I HAVE A 2009 FORD ESCAPE THE ELECTRIC STEERING WENT OUT ON IT WHILE DRIVING ON THE INTERSTATE IT IS VERY HARD TO STEER I REPLACE THE TORQUE SENSOR THAT DID NOT WORK

Mileage: 205,000

THE POWER STEERING IS HARD TO TURN

MY POWER STEERING KEEPS GOING OUT WHEN I AM DRIVING AND MY CAR WAS RECALLED FOR IT BUT THEY NEVER REPLACED IT AND THEY SAID THEY SCANNED IT AND NOTHING WAS WRONG BUT NOW IT'S ACTING UP AND FORD WON'T FIX IT.. IT WAS RECALLED FOR THIS.. I BELIEVE THEY SHOULD FIX IT I HAVE ALMOST WRECKED TWICE..AND WHEN I START IT UP AND IT DON'T WANT TO WORK DO YOU KNOW HOW HARD IT IS TO STEER?

Mileage: 106,000

STEERING HAS BECOME VERY DIFFICULT TO DO IT FEELS LIKE THE STEERING WHEEL BINDS UP BEFORE IT WAS ON AND OFF NOW HOWEVER IT HAS BECOME TO HARD TO MANEUVER THE TRUCK THE STEERING IS TO HARD TO DO. WHILE THE TRUCK IS IN MOTION.

Mileage: 116,000

TL* THE CONTACT'S DAUGHTER OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE SHE WAS DRIVING APPROXIMATELY 35 MPH, WHEN THE STEERING WHEEL BEGAN TO JERK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 205,729.

Mileage: 205,729

SO ABOUT 3 DAYS AGO I GOT A LIGHT ON MY DASHBOARD IT SAID SOMETHING LIKE ' POWER STEERING ASSIST FAILURE' NOTHING HAPPENED AT THAT TIME MY STEERING WHEEL KEPT SHAKING FOR A COUPLE DAYS AFTER THAT YESTERDAY WHEN I TRIED TO DRIVE MY CAR I COULDN'T THE STEERING WHEEL WAS SO STIFF AND I GOT THAT WARNING AGAIN I CHECKED FOR A HOSE OR SOMETHING THE FUEL WAS STOCKED UP FOR POWER STEERING. MY STEERING WHEEL CAN'T BE MOVED AT ALL.

I WAS DRIVING DOWN THE ROAD AND CAME TO A STOP, MY CAR DIED. IT HAS BEEN DOING THIS FOR SEVERAL MONTHS NOW ALONG WITH A NEW DEVELOPMENT OF MY STEERING COLUMN SHAKING. I PUT THE CAR IN NEUTRAL TO START IT BACK UP AND IT WOULD NOT CRANK OVER DID THIS SEVERAL TIMES AND THEN IT STARTED. I WAS ON A BUSY ROAD TRYING TO TURN LEFT AND ALL OF A SUDDEN I HAD NO POWER STEERING. THE POWER STEERING ASSIST SAID FAILURE. DROVE TO WORK ABOUT 10 MORE MILES WITH NO POWER STEERING IN A BUSY TOWN, NOT FUN. THE LOW TIRE SENSOR IS ON AS WELL, I HAVE HAD IT CHECKED OUT AND NOTHING IS WRONG WITH TIRES, THEY ARE AT THE PROPER AMOUNT OF PSI. THIS IS MY ONLY VEHICLE AND I AM GLAD I DID NOT HAVE MY CHILDREN IN THE VEHICLE WITH ME. THIS IS VERY DANGEROUS TO HAVE DONE TO YOU WHILE DRIVING. I HAVE HAD MY BATTERY AND CYLINOID AND STARTER CHECKED AND THEY ARE FINE, BUT MY CAR REPEATEDLY DIES AT A STOP SIGN, AND WHEN I AM SLOWING DOWN OR EVEN WHEN I AM TRYING TO PULL INTO A DRIVEWAY. THESE TWO THINGS NEED TO BE FIXED BEFORE SOMEONE GETS HURT. I DON'T FEEL AS IF I SHOULD HAVE TO PAY FOR THESE THINGS SINCE THEY ARE ELECTRICAL AND SHOULD BE PUT ON THE RECALL LIST. I BOUGHT THIS CAR LAST YEAR IN HOPES OF NOT HAVING TO PUT ALOT OF MONEY INTO IT AND TO HAVE FOR A WHILE. IT LOOKS LIKE I AM GOING TO HAVE TO PUT ALOT OF MONEY INTO IT OR MAY HAVE TO BUY A DIFFERENT CAR SO I KNOW MY CHILDREN ARE SAFE.

Mileage: 168,000

MY STEERING WHEEL BEGAN TO SHAKE ABOUT A WEEK AND A HALF AGO. LAST NIGHT AS PULLING OUT MY DRIVE WAY MY STEERING WHEEL WAS VERY HARD TO TURN. O PULLED BACK INTO MY DRIVE AND NOTICED ON THE DASH IT READ POWER ASSIST FAILURE. BEFORE THIS MY DASH WOULD BLINK OUT AND I WOULD HAVE TO TAP IT SO IT WILL COME BACK ON. WHEN IT DOES ALL THE DIALS WOULD GO BACK INTO SYNC . THE BAD PART IS IF YOU ARE NOT NOTICING YOUR DASH AND PARK AND TURN OFF THE CAR IT WOULDN'T CRANK BACK UP. MY TIRE PRESSURE SENSOR IS ON I HAD IT CHECKED AND NO ONE AND FIND OUT WHICH SENSOR IT IS. MY OIL CHANGE LIGHT WANT GO OUT EVEN AFTER MANY OIL CHANGES. THE COMPANY THAT DOES MY OIL CHANGE ARE NOT ABLE TO RESET. THIS HAS BEEN GOING ON FOR A YEAR AND A HALF. UNTIL LAST NIGHT WHEN THE POWER ASSIST FAILURE POPPED UP. PLEASE HELP AND ASSIST MY VEHICLE WAS PAID OFF 5 MONTHS AGO. I REALLY DON'T WANT TO PURCHASE ANOTHER VEHICLE BUT I WILL IF I REALLY HAVE TO. I LIKE MY FORD ESCAPE.

Mileage: 160,000

I WAS DRIVING ON A CITY STREET, I TURNED RIGHT AT A LIGHT AND THE POWER STEERING WENT COMPLETELY OUT WITH NO WARNING, ABSOLUTELY NO POWER STEERING AS I WAS TURNING THROUGH THE INTERSECTION . I HAD TO SLOW DOWN TO ALMOST A CRAWL IN ORDER TO MAKE THE TURN TO KEEP FROM CRASHING INTO ONCOMING TRAFFIC. IT TOOK ALL MY STRENCTH TO TURN THE WHEEL BUT WAS ABLE TO MAKE THE TURN WITHOUT THE POWER STEERING. I PULLED INTO A PARKING LOT TO HAVE MY WIFE COME AND GET ME AND HAD MY CAR TOWED TO THE MECHANIC. I LOOKED ONLINE TO SEE IF THERE WAS A RECALL NOTICE BUT ALL I FOUND WAS SEVERAL COMPLAINTS CONCERNING THE SAME SITUATION THAT HAPPENED TO ME. I ALWAYS TAKE CARE OF MY VEHICLE, THIS SHOULD NEVER HAVE HAPPENED. THERE WAS ABSOLUTELY NO WARNING, I'M LUCKY I WASN'T ON THE HIGHWAY OR GOT INTO AN ACCIDENT. THIS SHOULD BE COVERED UNDER A SAFETY RECALL. THE MECHANIC ALSO INFORMED ME THAT THERE IS NO RECALL FOR THIS. I EXPECT AN IMMEDIATE SOLUTION TO HAVE MY CONCERNS ADDRESSED AND TO HAVE THIS FIXED FREE OF COST TO ME.

Mileage: 150,000

THE POWER STEERING ON THIS 2009 FORD ESCAPE STOPPED WORKING. IT WAS TAKEN TO A FORD DEALER AND THEY REPROGRAMMED IT AND IT WORKED FOR A SHORT PERIOD OF TIME. IT THEN STOPPED WORKING AGAIN. THERE IS A RECALL ON THE ISSUE (NHTSA CAMPAIGN ID NUMBER : 14V284000) AND MY VEHICLE IS INCLUDED IN THE DATE RANGE OF AFFECTED VEHICLE. WHEN I ENTER MY VIN NUMBER IT SAYS I HAVE 0 UNREPAIRED RECALLS. WHAT HAPPENS IF A VEHICLE HAS BEEN FIXED BY A RECALL AND THEN IT FAILS AGAIN? SHOULDN'T THERE BE A FIX TO THAT FIX? FORD COULDN'T EVEN TELL ME, WHEN I TALKED TO THEIR CUSTOMER SERVICE, IF IT HAD BEEN FIXED UNDER THAT RECALL BY A PREVIOUS (ONLY 1) OWNER.

Mileage: 130,000

WHILE MY DAUGHTER WAS DRIVING OUR 2009 ESCAPE LIMITED ON THE EXPRESSWAY AT 70 MPH, THE STEERING ASSIST FAILED WITHOUT WARNING CAUSING HER TO ALMOST CRASH. AFTER GETTING THE CAR PULLED OVER TO THE SIDE OF THE ROAD SHE HAD TO RESTART IT AND THE STEERING ASSIST BEGAN WORKING AGAIN. THIS HAS HAPPENED NOW ON MULTIPLE OCCASIONS AND IS DANGEROUS TO BOTH THE INDIVIDUALS IN THE VEHICLE AND ANYONE ELSE ON THE ROAD. FORD NEEDS TO ALERT DRIVERS OF THESE VEHICLES OF THIS ISSUE BEFORE THEY HURT OR KILL SOMEONE. WHEN I ENTER HER VIN NUMBER IT SHOWS NO RECALL. IF THIS WAS A SAFETY ISSUE AND AN RECALL IN 2011 WHY IS IT NOT AN ISSUE TODAY. I HAVE A DAUGHTER CURRENTLY STRANDED AT HER WORK BECAUSE HER STEERING WHEEL WILL NOT TURN AS I TYPE THIS REPORT.

Mileage: 121,000

ELECTRICAL POWER STEERING FAILURE CAME ON DASH WARNING AND NEXT START UP THE POWER STEERING WENT OUT WHILE DRIVING ON A RURAL ROAD.

Mileage: 213,000

I WAS DRIVING ON A CITY STREET, I TURNED LEFT AT A LIGHT AS I SHOULD, THE POWER STEERING WENT COMPLETELY OUT WITH NO WARNING, ABSOLUTELY NO POWER STEERING AS I WAS TURNING THROUGH THE INTERSECTION . I WAS GOING MUCH SLOWER THAN 25 MPH SPEED LIMIT, SINCE I WAS TURNING. I ALMOST CRASHED INTO A CURB\STREET SIGN, BUT WAS ABLE TO TURN THE WHEEL WITH ALL MY STRENGTH TO MAKE IT TURN WITHOUT THE POWER STEERING. I ALWAYS TAKE CARE OF MY VEHICLE, THIS SHOULD NEVER HAVE HAPPENED. THERE WAS ABSOLUTELY NO WARNING, I'M LUCKY I WASN'T ON THE HIGHWAY OR GOT INTO AN ACCIDENT. THIS SHOULD BE COVERED UNDER A SAFETY RECALL. I EXPECT AN IMMEDIATE SOLUTION.

Mileage: 150,000

AS I WAS DRIVING DOWN THE ROAD, I APPLIED MY BRAKES AND PREPARED TO TAKE A RIGHT HAND TURN INTO A BUSINESS PARKING LOT. AS I PERFORMED THE TURN, THE DASHBOARD MESSAGE CENTER DISPLAYED "POWER STEERING ASSIST FAULT" AND THE VEHICLE BECAME EXTREMELY DIFFICULT TO TURN/STEER. A VEHICLE WAS WAITING TO LEAVE THE PARKING LOT I WAS ENTERING. DUE TO THE POWER STEERING FAILING, I ALMOST COLLIDED WITH THE OTHER VEHICLE.

Mileage: 110,550

SO TODAY ON 12/27/2020 I WAS HOUSE SITIING FOR A FRIEND AND WHILE CHECKING PULLING DOWN THE STREET TO THE HOUSE MY SENSOR CAME ON ALERTING ME OF A POWER STEERING FAULT AND A MAINTENANCE LIGHT CAME ON. AFTER NOTICING THIS I PARKED THE CAR IN MY FRIENDS DRIVEWAY FINISHED HIS REQUESTS AND HEADED BACK TO THE CAR. WHEN I ENTERED MY CAR TO PULL OUT OF THE DRIVEWAY I FELT IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL OF MY CAR AND HAVING TROUBLES STEERING. AT THIS POINT I CANCELLED MY OTHER PLANS AND DROVE THE CAR HOME AND PARKED IT AFTER EXPERIENCING EXTREME DIFFICULTY DRIVING THE CAR AND TRYING TO TURN THE VEHICLE. I AFTER TAKING IT HOME CHECKED THE POWER STEERING FLUID CONTAINER TO SEE IF IT WAS LOW TO WHICH IT WAS NOT AND CHECKED THE PIPES TO SEE IF THE CAR MAYBE WAS LEAKING FOR A PIPE MAYBE RUPTURING WHICH I DID NOT FIND ANYTHING. I FOUND ONLINE THERE WAS A RECALL FOR MY VEHICLE BUT DID THE SEARCH FOR THE VIN NUMBER AND FOUND MY CAR NEVER RECEIVED IT IN THE MAIL AND THE CAR WAS NEVER SERVICED FOR THIS ISSUE. SO I AM NOT REALLY SURE WHAT IS WRONG AND HOPEFULLY HOPE I DON'T NEED TO PAY 1600 DOLLARS TO FIX THE POWER STEERING HOPEFULLY.

Mileage: 120,981

MY STEERING COLUMN STARTED LOCK UP ABOUT 2 MONTHS AGO. IT HAPPENING MORE OFTEN NOW. I HAVE TO TURN THE ENGINE OFF AND IT RESET ITSELF. I WAS TOLD BY MECHANIC THAT IS IS THE STEERING COLUMN AND WOULD HAVE TO FIX BY DEALERSHIP BECAUSE THEY HAVE THE SPECIAL TOOLS. I ALSO SEARCHED Y-TUBE AND THEIR WAS RECALL ON THE POWER STEERING SENSOR BACK IN 2009 THROUGH 2011- I DID NOT PURCHASE THIS TRUCK UNTIL 2016. THIS IS DANGEROUS AND CAN CAUSE AN ACCIDENT. I SHOULD NOT HAVE TO PAY FOR REPAIR, WHEN IT WAS NOT FIXED ACCORDINGLY DURING THE RECALL. I SEE THERE HAS BEEN SEVERAL OF THESE COMPLAINTS OVER LAST 3 MONTHS. I USED THIS CAR TO TRAVEL OUT OF TOWN, BUT THANK GOODNESS IT START HAPPENING IN CITY STREET. THIS IS A ACCIDENT AWAITING TO HAPPEN.

Mileage: 131,000

WHILE DRIVING DOWN A ROAD AT 45 MPH, THE "POWER STEERING SENSOR FAULT" LIGHT CAME ON THE DASHBOARD. I WAS ABLE TO MAKE IT TO WORK SAFELY, HOWEVER, ONCE I ATTEMPTED TO START THE VEHICLE AGAIN, I NOTICED A LOSS OF STEERING. THERE HAVE BEEN A PREVIOUS RECALL ON THIS VERY ISSUE, YET MY VIN NUMBER ON THE CAR WAS NOT UNDER THE RECALL LIST. HAD THE LOSS OF STEERING OCCUR WHILE DRIVING, I WOULD'VE CAUSED AN ACCIDENT. THERE ARE MANY CURVED ROADS WHERE I LIVE IN FLORIDA. ANOTHER RECALL NEEDS TO HAPPEN BEFORE SOMEONE GETS SERIOUSLY INJURED. PLEASE LOOK INTO THIS. I HAVE ONLY OWNED THE CAR FOR A MONTH.

Mileage: 135,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. ROADSIDE ASSISTANCE WAS CONTACTED AND TOWED THE VEHICLE TO GREENWAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE HOWEVER, OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

Mileage: 175,000

WHILE DRIVING THE STEERING WHEEL LOCKS UP WHERE I CANNOT STEER THE VEHICLE. I HAVE TO PULL OVER AND THEN TURN IT OFF, RESTART THE CAR TO CONTINUE. IT HAPPENS QUITE OFTEN. IT HAPPENS BOTH GOING STRAIGHT AND MAKING A TURN. IT SEEMS LIKE IT HAPPENS WHEN I'M SLOWING DOWN OR COMING TO A STOP. IT HAPPENED MANY TIMES. I WILL LIST THE LAST TIME IT HAPPENED. I HAVEN'T DRIVEN IT SINCE.

Mileage: 92,500

POWER STEERING INTERMITTENTLY NOT WORKING WHEN CAR IS STARTED AND OPERATED. THERE IS RECALL 14S05 OUT FOR THIS PROBLEM FOR ESCAPES BUILT IN THE KANSAS CITY PLANT WHICH THIS ONE WAS. OBVIOUSLY MY VEHICLE SHOULD HAVE BEEN PART OF THE RECALL.

Mileage: 191,335

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER DORIAN FORD (35900 GRATIOT AVE, CLINTON TWP, MI 48035: (586) 792-4100) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

POWER STEERING FAILS DURING DRIVING AND STATIONARY.

Mileage: 127,500

WHILE DRIVING THE STEERING WHEEL WILL LOCK UP AND THEN THE CAR LOSE POWER AND SHUTS OFF

Mileage: 200

WHEN DRIVING POWER STEERING GOES OUT. POWER ASSIST LIGHT COMES ON. CALLED FORD AND THEY STATE THIS VIN IS NOT AFFECTED AND ITS ONLY ON A SELECT # OF VIN'S. FIND THIS HARD TO BELIEVE WHEN THERE ARE 591 COMPLAINTS WITH THE SAME ISSUE. MILEAGE IS AT 122,000 FOR THIS ISSUE. VEHICLE HAS NOT BEEN REPAIRED YET AT THIS TIME.

Mileage: 122,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER WHILE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,658.

Mileage: 57,658

MY ESCAPE'S STEERING WHEEL BEGAN LOCKING UP WHEN I WOULD START THE CAR. I WAS ABLE TO GET IT WORKING AFTER RESTARTING IT A COUPLE TIMES, AND THOUGHT NOTHING OF IT. AFTER AWHILE I TOOK IT TO MY MECHANIC, WHO TOLD ME THE STEERING COLUMN WOULD NEED TO BE REPLACED AT SOME POINT BUT IT WAS NOT URGENT. HE GREASED MY WHEEL TO MAKE IT LESS SUSCEPTIBLE TO LOCKING UP, WHICH WORKED FOR A BIT. THE WHEEL STARTED LOCKING UP AGAIN WHEN I WOULD START THE CAR, AND IT GOT HARDER TO FIX IT OVER TIME. IT EVENTUALLY STARTED LOCKING UP WHILE I DROVE, SO I HAD IT TOWED TO A DIFFERENT MECHANIC NEAR ME. THEY TOLD ME TO TAKE IT TO A FORD DEALERSHIP IN LEXINGTON, KY, WHERE IT WAS NOT SERVICED. I WAS TOLD AGAIN I NEED A NEW STEERING COLUMN BECAUSE MY POWER STEERING WAS OUT BY BOTH MECHANICS. I TOOK IT TO YET ANOTHER MECHANIC, WHERE I WAS TOLD THE SAME THING. IT STILL HAS NOT BEEN FIXED. MY ESCAPE HAS ALREADY BEEN FIXED UNDER THE PREVIOUS STEERING RECALL, BUT THIS IS HAPPENING TO A LOT OF PEOPLE THAT OWN ESCAPES RECENTLY, AND IT WILL RESULT IN A HORRIFIC ACCIDENT IF NOT FIXED.

Mileage: 157,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS DRIVEN TO HER RESIDENCE. VALLEY FORD LOCATED AT 910 S 1ST ST, YAKIMA, WA 98901, (509) 453-3125, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

Mileage: 107,000

VEHICLE LOSS OF STEERING POWER ASSIST WHILE DRIVING AT LOW SPEED, HARD TO STEER VEHICLE AFTER SHUT OFF ENGINE AND RESTARTED THE STEERING CONTROL WORKED AGAIN BUT IT CONTINUE HAVING THE PROBLEM. THE VEHICLE WAS IN MOTION WHEN IT LOST CONTROL OF THE POWER STEERING CAUSING MY WIFE TO STRUGGLE WITH STEERING WHEEL TO GET OFF THE ROAD. IT HAPPENED ON A CITY STREET. SEVERAL YOUTUBE VIDEOS EXPLAINED THAT THIS HAPPENS TO OTHER VEHICLES AS WELL AS MY WIFE. THIS VEHICLE WAS TAKEN A FEW YEARS BACK TO A FORD DEALERSHIP TO BE WORKED ON ON A PSCM FOR THE STEERING WHEEL MOTION SENSOR WHEN THIS ISSUE HAPPENED THE FIRST TIME.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE HIS FRIEND WAS STARTING THE VEHICLE, THE STEERING SEIZED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HENNESSEY FORD ATLANTA LOCATED AT 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, (470) 602-2073. THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) PRIOR TO HIM OWNING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,850. *LN*DT THE CONSUMER PROVIDED REPORTS, REPAIR ORDERS, AS WELL AS RECALLS FOR THIS VEHICLE. *TR*AS

Mileage: 137,850

WAS DRIVING AND ALL OF A SUDDEN THE POWER STEERING STOPPED, TALKED TO DEALERSHIP TO WORK WITH ME SAID THERE IS NO RECALL BUT II DID FIND IT THE NUMBER IS 14V284000. OR RECALL 14S05. THE FORD COMPANY IS MONARCH FORD IN EXETER, CALIF. PLEASE HELP I DRIVE FOR MY BUSINESS.

Mileage: 131,000

THE ELECTRONIC POWER STEERING WENT OUT COMPLETELY WHILE DRIVING. LUCKILY I WAS CLOSE TO HOME AND ABLE TO VEER INTO MY DRIVEWAY. IF THIS HAD HAPPENED WHEN I WAS DRIVING DOWNTOWN IT WOULD HAVE CAUSED A SERIOUS ACCIDENT. THERE IS NOT RECALL FOR MY VIN NUMBER, HOWEVER, OTHER RECALLS HAVE HAPPENED FOR POWER STEERING FAILURE ON OTHER VEHICLES. THIS SHOULD BE A RECALL ASAP BEFORE SOMEONE IS KILLED AND FORD HAS A BIG LAWSUIT.

Mileage: 190,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL STIFFENED WITHOUT WARNING. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE. THE CONTACT SPOKE WITH WEBB FORD, INC. (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 924-3400) BY PHONE AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

Mileage: 96,000

WHEN DRIVING, THE POWER STEERING GOES OUT COMPLETELY, THUS MAKING IT VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE STEERING FAILED IN MOTION. THIS DANGEROUS CONDITION OCCURRED A COUPLE OF TIMES UNTIL IT FINALLY FAILED PERMANENTLY. CHECKING FOR RECALLS, MY MECHANIC NOTED A RECALL FOR THIS VEHICLE MODEL AND YEAR, BUT IT DID NOT INCLUDE THIS VIN. .

Mileage: 90,000

WHEN I START MY ESCAPE MOST OF THE TIME THE POWER STEERING DOESN'T WORK. IT WAS STATIONARY.

Mileage: 114,342

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, HE WAS UNABLE TO TURN THE STEERING WHEEL. THERE WAS NO WARNING LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TEST DRIVEN. THE MECHANIC STATED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO SMITH TOWN FORD (440 EAST JERICHO TURNPIKE, SAINT JAMES, NY 11780, (631)265-2340 TO BE DIAGNOSED. THE DEALER CONFIRMED THAT THE STEERING TORQUE SENSOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

I ALWAYS HAVE TROUBLE WITH THE IGNITION I HAVE TO TRY MANY WAYS TO GET IT TO START THE KEY HAS TO BE TURNED CERTAIN WAYS AND IT IS A STRUGGLE EVERY TIME AND I HAVE IT TURNS THE STEERING WHEEL IT IS IN THE SHOP NOW BECAUSE OF THIS ISSUE.. I HAVE HAD TROUBLE EVER SINCE I HAVE HAD IT I CANNOT JUST PUT THE KEY IN AND START IT I HAVE TO PLAY WIHT IT EVERY TIME

Mileage: 120

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE SCREEN DISPLAY STARTED BEEPING. THE VEHICLE LOSS POWER STEERING ASSIST, REQUIRING EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT SIMILAR VEHICLES WERE SUBJECTED TO A RECALL ON THE STEERING. HOFFMAN FORD (5200 JONESTOWN RD, HARRISBURG, PA 17112, (717) 657-1600) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS PROVIDED AN ESTIMATE OF APPROXIMATELY $3,000 TO HAVE THE STEERING COLUMN REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.

Mileage: 207,000

THE POWER STEERING WENT OUT WITHOUT WARNING. I HAD DRIVEN IT TO AN APPT. WITH NO PROBLEMS AND DIDN'T HAVE POWER STEERING WHEN I CAME OUT 10 MIN. LATER. I READ WHERE THERE WAS A RECALL WHICH DIDN'T INCLUDE MY VEHICLE. THIS COULD CAUSE AN ACCIDENT AND I FEEL FORD SHOULD REPAIR ALL OF THE VEHICLES WITH THIS PROBLEM AT NO COST. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND HAVE ALWAYS HAD IT SERVICED AT THE DEALERSHIP .

Mileage: 131,000

I TURNED ON THE VEHICLE AND COULDN'T MOVE THE STEERING WHEEL. I TURNED IT OFF AND THE ON AND IT WORKED OK. 3 DAYS LATER I TURNED IT ON AGAIN AND COULDN'T MOVE THE STEERING WHEEL AGAIN, THIS TIME TURNING IT ON AND OFF DIDN'T WORK. I CAN'T USE THE CAR.

Mileage: 165,700

STEERING WHEEL HAS LOCKED UP WHILE DRIVING DOWN THE ROAD, ON MULTIPLE OCCASIONS.

Mileage: 170,000

LOST POWER STEERING IT COME THEN GOES NOW NOT WORKING. VERY HARD TO STEE. WAS JUST STARRING TO DRIVE

I GOT IN MY CAR TO DRIVE MID MARCH 2020 AND WHEN I TURNED THE KEY THE CAR STARTED BUT MY STEERING WHEEL WAS STUCK AND WOULDN'T TURN! I WAS SHOCKED AND TRIED IT AGAIN BUT STILL THE SAME ISSUE. I LOOK UP THE PROBLEM FOR THE YEAR OF MY TRUCK A 2009 FORD ESCAPE HYBRID AND FOUND THEY HAD A RECALL FOR THIS SAME PROBLEM FROM 2008 TO 2012 VEHICLES, SO ALL I WANT IS MY TRUCK FIXED AT A DEALERSHIP. I CALLED THE FORD CORPORATION RECALL NUMBER AND THEY SAID MY VEHICLE DIDN'T QUALIFY I WAS WONDERING WHY AS THIS IS A SERIOUS PROBLEM YOU CAN GET IN A CAR CRASH AND DIE I HAVE A 10 YEAR OLD SON AND I AM DISABLED I NEED MY TRUCK TO WORK.

Mileage: 151,000

ELECTRIC POWER STEERING FAILURE...POWER STEERING WILL FAIL AT ANY GIVEN TIME WHILE DRIVING...ONLY WAY TO RESET IS TO DISCONNECT NEGATIVE BATTERY TERMINAL FOR A FEW MINUTES...THIS FIX IS ONLY TEMPORARY...IF IT HAPPENS WHILE TURNING IT IS VERY VERY DIFFICULT TO BRING BACK TO CENTER...THERE IS A FORD RECALL ON THE MODEL YEAR OF MY FOED ESCAPE...THIS FORD WAS MADE AT THE SAME PLANT AS THE AFFECTED VIN #S...KANSAS CITY ASSEMBLY PLANT...AS I STATED , WHILE DRIVING ON A BUSY INTERSECTION , THE POWER STEERING FAILED TO OPERATE MAKING THE VEHICLE EXTREMELY DIFFICULT TO DRIVE...I DONT SEE HOW FORD DOESN'T INCLUDE THIS CAR IN THEIR RECALL...THANK YOU

Mileage: 169,000

WHILE DRIVING OR STATIONARY, THE POWER STEERING ASSIST FAILS AND DEFAULTS TO MANUAL STEERING. THIS HAS HAPPENED ON CITY ROADS, HIGHWAYS, AND STATIONARY. THE STEERING WHEEL WILL ACTUALLY SNAP BACK WHILE HOLDING IT STEERING. THE AIR CONDITIONER FAILS TO WORK WHEN THIS HAPPENS AS WELL. THIS HAS PERIODICALLY BEEN HAPPENING EVEN THOUGH THE DATE LISTED IS TODAY. FORD WAS CONTACTED AND ADVISED MY VEHICLE WASN'T MANUFACTURED AT THE SPECIFIC PLANT SO IT SHOULDN'T HAVE ANY ISSUES (EVEN THOUGH IT'S EXPERIENCING THE EXACT ISSUES AS THE RECALL) AND RECOMMENDED I TAKE IT TO A DEALERSHIP AND PAY $1500+ OUT OF POCKET TO CORRECT THE ISSUE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE CONTACT CALLED LOCAL DEALER COURTESY FORD LOCATED AT 2022T REES ST, BREAUX BRIDGE, LA 70517, (337) 332-2145, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND WAS INFORMED THAT POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2012. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. *BF*AS

Mileage: 143,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS AT A STAND STILL AND TURNING ON THE IGNITION, WHEN THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NEEDING THE POWER STEERING ASSEMBLY TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER FORD OF LONDONDERRY LOCATED AT 33 NASHUA RD, LONDONDERRY, NH 03053, (603) 434-4141, AND THE DEALER WAS MADE AWARE OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

ABOUT A YEAR AGO WHEN VEHICLE WAS STARTED IT WAS HARD TO TURN THE WHEEL. TURN VEHICLE OFF AND BACK ON IT WORKED FINE UNTIL RECENTLY IT STARTED DOING IT AGAIN. TURN THE VEHICLE ON AND BACK OFF. SOMETIMES IT WORKS SOMETIMES IT DOESN'T

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT UPON START OF THE VEHICLE, HE EXPERIENCED A SUDDEN LOSS OF POWER STEERING WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 192,200.

Mileage: 192,200

COMPLETE LOSS OF POWER STEERING. NO INDICATION ON DASH. NO CEL. RESTORES WHEN RESTARTING SEVERAL TIMES.

Mileage: 167,500

POWER STEERING WOULD GO IN AND OUT. THE STEERING WHEEL WAS HARD TO TURN WHEN TRYING TO TURN

Mileage: 146,227

THE POWER STEERING FAILED WHILE DRIVING HOME. I ALMOST HAD AN ACCIDENT SINCE I WASN'T EXPECTING THE MALFUNCTION. FORTUNATELY I WAS GOING SLOW AND WAS ABLE TO CONTROL THE CAR'S SUDDEN STIFF WHEEL.

Mileage: 205,178

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY FOR A MINUTE BEFORE RESTARTING THE VEHICLE AND DRIVING TO THE DESTINATION. THE VEHICLE WAS TAKEN TO ALBERIC FORD LOCATED AT AVENIDA 65 DE INFANTERA KM. 5.3, PARQUE ESCORIAL, CAROLINA, PR 00984, 787-474-2222, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 142,739.

Mileage: 142,739

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE JERKED AND LOSS MOTIVE POWER. THE CONTACT PULLED OFF OF THE ROADWAY, DISENGAGED THE TRACTION CONTROL AND THE VEHICLE OPERATE AS DESIGNED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOULTION FOR THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 235.

Mileage: 235

I AM GETTING ANPOWER STEERING ASSIST FAULT MESSAGE ON DASHBOARD LED INFORMATION SCREEN. HAPPENED UNEXPECTEDLY WHEN I WAS BACKING OUT OF A DIAGONAL PARKING SPOT ON A CITY STREET. I JUST LEARNED OF THIS RECALL. I AM THE SECOND OWNER SO I NEVER GOT A NOTICE OF RECALL. I PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER IN JUNE OF 2018 THIS PROBLEM RESOLVED FOR AWHILE ANY TIME THAT A MECHANIC USES HIS TESTER TO DIAGNOSE A PROBLEM WITH THE VEHICLE'S COMPUTER SYSTEM. THE POWER STEERING ASSIST FAULT RETURNS. IT IS REALLY HARD TO STEER WITHOUT POWER STEERING. ESPECIALLY IF TURNING FROM A STOP OR AT VERY SLOW SPEEDS. NTDA CAMPAIGN #: 14V284000 *TR

Mileage: 137,000

THE POWER STEERING GOES OUT. I WENT TO GROCERY STORE PARKED, GOT OUT SHOPPED CAME OUT STARTED CAR COULD NOT STEER IT WENT OUT. CALLED HUSBAND HE CAME AND DRIVE HOME. WE HAD IT RESET DROVE FOR 2 WEEKS. WENT OUT AGAIN. RESET AGAIN WENT OUT AGAIN THAT TIME ABOUT 3 MONTHS. REALLY TIRED OF THIS IT SHOULD BE COVERED RECALL OTHER ESCAPES ARE!! VERY UPSETTING. *TR

POWER STEERING GOES IN AND OUT WHILE DRIVING. *TR

Mileage: 135,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT ON OCCASIONS AFTER STARTING THE VEHICLE, WITH THE GEAR SHIFTER IN REVERSE OR DRIVE, THE STEERING CEASED WITHOUT WARNING. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *TR

Mileage: 100,000

THE STEERING ON MY VEHICLE HAS A SERIOUS INTERMITTENT PROBLEM. LOSING POWER STEERING AT THE DROP OF A HAT. IT CAN BE FIXED TEMPORARILY BY TURNING THE KEY OFF AND ON THREE TIMES. BUT IT COMES RIGHT BACK, AND IS HARD TO STEER. I CHECKED THE VIN NUMBER ON YOUR RECALL SITE, AND IT SAYS ZERO UNFIXED PROBLEMS. BUT IT DOES NOT SAY IT WAS PART OF THE RECALL, OF IF THE PROBLEM WAS FIXED BEFORE. A COMPUTER RESET CAN FIX THEY SYMPTOMS, BUT IT DOES NOT ADDRESS THE PROBLEM, WHICH IS USUALLY THE STEERING MODULE. CAN YOU CHECK TO SEE IF THEY DID FIX "A" PROBLEM, AND WHAT WAS DONE. A CODE WAS KICKED OUT BY MY LOCAL MECHANIC. THAT CODE WAS B1342-2F-CM0TC-ECV

Mileage: 135,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING CEASED AS THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME WITHOUT POWER STEERING ASSIST. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT SPOKE WITH AN UNKNOWN DEALER WHERE AN APPOINTMENT WAS MADE FOR THE VEHICLE TO BE INSPECTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 178,000.

Mileage: 178,000

ELECTRONIC STEERING ASSIST HAS STOPS WORKING SEVERAL TIMES.

Mileage: 192,300

THE KEY HAS A HARD TIME STARTING THE VEHICLE. IT MAY BE THE IGNITION MODULE.

Mileage: 80,000

I PURCHASED THIS VEHICLE LAST JANUARY OF 2019 AND A FEW MONTHS INTO OWNERSHIP I NOTICED THE STEERING WOULD BECOME DIFFICULT TO USE. I STOPPED AT A STORE ONE DAY TO PUT POWER STEERING FLUID IN IT, TO LATER FIND OUT THAT THIS CAR DOES NOT TAKE FLUID BUT IS COMPUTERIZED. I STARTED TO LOOK UP KNOWN ISSUES WITH A 2009 FORD ESCAPE AND FOUND OUT THERE WAS A RECALL ON THE POWER STEERING. THE DEALER NEVER TOLD ME THIS, OR I WOULDN'T HAVE BOUGHT THIS CAR. I DONT KNOW WHAT TO DO, BUT IT'S DEFINITELY PUT A BAD TASTE IN MY MOUTH ABOUT BUYING FORDS IN THE FUTURE. I'M SEEING SO MANY OTHER CUSTOMERS SAYING THE SAME THING, THAT FORD WON'T TAKE CARE OF THIS ISSUE. IT'S HAPPENED TO ME SEVERAL TIMES, IT WORKS AND THEN OUT THE BLUE THE POWER STEERING SHUTS OFF. THIS IS EXTREMELY DANGEROUS, AND I SHOULDVE BEEN MADE AWARE OF THIS RECALL BEFORE I BOUGHT THIS CAR. I NEVER WOULD'VE BOUGHT IT. FORD PLEASE HANDLE THIS SITUATION. IT JUST STOPPED WORKING ON ME AGAIN TODAY, AND I MAKE MY MONEY DRIVING UBER. HELP !!!

Mileage: 125,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE AND EMIT A NOISE WHETHER THE VEHICLE WAS STATIONARY OR DRIVING. THE CONTACT STATED THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED FOR STEERING FAILURE UNDER A PREVIOUS RECALL, NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALERSHIP GALPIN FORD LOCATED AT (15505 ROSCOE BLVD, VAN NUYS, CA 91343, 818-787-3800) WHO PERFORMED THE ORIGINAL RECALL REPAIR IN 2014. THE CONTACT WAS UNABLE TO REACH A REPRESENTATIVE FROM THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

TL* THE CONTACT OWNS 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN OF RICHMOND LOCATED AT (10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) REPAIR WAS PERFORMED IN 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,687.

Mileage: 189,687

POWER STEERING WOULD GO OUT INTERMITTENTLY WITHOUT WARNING MAKING STEERING CONTROL VERY DIFFICULT ESPECIALLY AT LOWER SPEEDS. IT EVENTUALLY WENT OUT COMPLETELY WHILE I WAS VISITING FLORENCE, OR FROM SEATTLE, WA. THE FIRST TIME IT HAPPENED IT WAS ON A CITY STREET AT A LOW SPEED, MAKING IT VERY DIFFICULT TO MANUVER ESPECIALLY TURNING AND PARKING. AFTER THAT IT HAPPENED ANY WHERE I DROVE. I TOOK IT TO AN INDEPENDENT GARAGE FOR SOME OTHER PROBLEMS AND MENTIONED THIS. THEY DID RESEARCH FINDING OUT ABOUT A RECALL THAT HAD BEEN DONE ON THESE VEHICLES FOR THAT ISSUE. I MYSELF THEN DID SOME RESEARCH FINDING OUT THAT IT HAD BEEN TAKEN IN FOR THE RECALL IN JUNE OF 2014. I THEN TOOK IT TO THE JOHNSTON MOTOR CO. IN FLORENCE, OR. THEY DID TESTING AND FOUND THAT IT IS RECCOMENDED THAT THE PSCM/STEERING COLUMN BE REPLACED, ESTIMATED COST IS $1690 AND SINCE FORD DID THE "SENSOR REPLACEMENT" ON THE RECAL L IT NOW MY PROBLEM. I HAVE READ DOZENS OF COMPLAINTS FROM PEOPLE WHO HAD THE PROBLEM FIXED THROUGH THE RECALL AND ARE NOW DEALING WITH THE SAME PROBLEM. I HAD TO DRIVE HOME TO SEATTLE FROM FLORENCE OR WITH NO POWER STEERING AND PRAY THAT IT DIDN'T LOCK UP COMPLETELY. I AM A 70 YEAR OLD WOMAN WITH BACK PROBLEMS AND ARTHRITIS, I WAS IN PAIN TO THE POINT OF NOT BEING ABLE TO STAND UP STRAIGHT FOR 4 DAYS AFTER DRIVING HOME, HERDING THAT MONSTER DOWN THE ROAD. MILEAGE AT TIME OF THIS IS AT 67,400.

Mileage: 67,400

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR APPROXIMATELY TWO WEEKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT POWER STEERING MODULE NEEDED TO BE REPLACED AND RECALIBRATED. THE CONTACT WAS INFORMED THAT THE REPAIR SHOULD BE PERFORMED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

AS I WAS BEGINNING TO DRIVE AWAY FROM A PARKED POSITION MY POWER STEERING WENT OUT AND I RECEIVED A ERROR MESSAGE POWER STEERING ASSIST FAULT. NOW MY CAR DOESN'T HAVE ANY STEERING ABILITY WITHOUT A LOT OF FORCE.

Mileage: 170,000

1

Mileage: 118,000

A POWER STEERING ASSIST FAILURE LIT UP ON MY DASH AND I LOST MY POWER STEERING COMPLETELY WHILE I WAS TURNING INTO A PARKING LOT AND I ALMOST HIT ANOTHER VEHICLE. AFTER I SHUT OFF THE VEHICLE AND TURNED IT BACK ON IT WAS WORKING PROPERLY AGAIN. THE SAME THING HAPPENED AS I WAS ON THE HIGHWAY AND WAS VERY SCARY. I NOW HAVE NO POWER STEERING. I CALLED FORD DIRECTLY AS I FOUND OUT THERE WAS A RECALL ON THESE VEHICLES FOR THE YEAR PERTAINING TO MY VEHICLE. THEY NOTIFIED ME THAT IT WAS VIN SPECIFIC AND NOTHING COULD BE DONE TO HELP ME SINCE MY VIN DIDN'T FALL UNDER THE ONES AFFECTED. THE RIGHT YEAR AND MODEL BUT NOT THE RIGHT VIN. UNACCEPTABLE CONSIDERING IT'S THE SAME ISSUE. THIS WAS VERY UPSETTING CONSIDERING IT IS A KNOWN ISSUE AND MY SAFETY AND THE SAFETY OF OTHERS AROUND ME IS AT STAKE. DOING SOME RESEARCH I'VE NOTICED MANY MORE PEOPLE LIKE ME WITH EXACT SAME ISSUE AND I'M NOT SURE WHY FORD HAS DONE NOTHING TO ADDRESSED THIS. VERY UPSET WITH FORD. THIS VEHICLE WAS PURCHASED FOR A NEW DRIVER AS WELL. LUCKILY IT HAPPENED TO ME AND NOT TO HER. PLEASE ADDRESS THIS SAFETY CONCERN BEFORE SOMEONE IS SERIOUSLY INJURED.

Mileage: 167,000

I HAVE BEEN HAVING ISSUES WITH THE ELECTRICAL POWER STEERING, WHEN TO THE DEALERSHIP THEY UPGRADED THE SOFTWARE OF THE POSITIONING SENSOR AND IT WORKED FOR AWHILE. NOW IT IS EVEN HARDER TO STEER, TOOK IT BACK TO THE DELEARSHIP AND THEY GAVE ME AN ESTIMATE OF 4300 DLLS TO FIX THE STEERING WHEEL ISSUE THAT WAS DETERMINED TO BE A SAFETY RECALL 14505. THEY ARE NOW SAYING THAT THE SAFETY RECALL WAS CLOSED ON MARCH 2016. I DON'T THINK IS FAIR THAT FORD CAN WALK AWAY FROM SAFETY ISSUES THAT CAN CREATE A RISK SITUATION TO THE OWNER OF THE VEHICLE.

I DROVE TO THE GROCERY STORE AND PUT THE CAR IN PARK AND TURNED IT OFF TO GO SHOPPING. I CAME OUT TO LEAVE AND TURNED ON THE CAR BUT I COULDN'T TURN THE STEERING WHEEL.

Mileage: 200,000

TL* THE CONTACT OWN A 2009 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AUTONATION FORD WHITE BEAR LAKE LOCATED AT 1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110, TO BE DIAGNOSED HOWEVER, NO FAILURE CODE APPEARED. THE DEALER REPROGRAMMED THE POWER STEERING CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE EXPERIENCED THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED DUE TO THE FAILURE OF THE POWER STEERING CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

MY POWER STEERING WENT OUT ON MY CAR WHILE DRIVING AT HIGHWAY SPEEDS AND DID NOT RETURN ONCE THE CAR WAS SHUT OFF AND RESTARTED. ONCE I WAS ABLE TO RETURN IT TO THE DEALERSHIP, A DIAGNOSTIC TEST SHOWED ERROR CODES OF B2278 AND B1342. BOTH CODES WERE COVERED UNDER ORIGINAL RECALL BY FORD RECALL NUMBER 14S05. MY CAR DID HAVE THE RECOMMENDED RECALL IN 2014 WHICH INCLUDED THE COMPUTER RESET. THIS OBVIOUSLY WAS NOT SUFFICIENT TO KEEP THE POWER STEERING PROPERLY WORKING AND I HAVE NOW BEEN QUOTED $2200 TO REPLACE THE ENTIRE STEERING COLUMN. I HAVE READ REPORTS THAT THIS RECALL DOES NOT POSE RISKS TO SAFETY AS THE POWER STEERING USUALLY IS OFF BY THE TIME THE CAR STARTS SO IT IS KNOWN WHEN DRIVING THE CAR FROM THE START. I CAN TELL YOU THAT, THAT HAS NOT BEEN OUR EXPERIENCE. THE POWER STEERING AS STOPPED WHILE DRIVING ON THE HIGHWAY. THIS VEHICLE IS OUR FAMILY CAR WHICH REGULARLY CONTAINS MY 4 AND 2 YEAR OLD CHILDREN. I AM OUTRAGED BY THE NUMBER OF SIMILAR COMPLAINTS I HAVE FOUND ONLINE AND YET WE ARE TOLD THIS RECALL WAS 'FIXED.' THIS RECALL NEEDS TO BE FURTHER INVESTIGATED AS IT ABSOLUTELY POSES POTENTIAL HARM.

Mileage: 115,000

POWER STEERING ASSIST FAULT HAS DISPLAYED BACK ONTO MY DASH. VEHICLE HAS NO POWER STEERING. FORD "RECALL" WAS PREVIOUSLY ISSUED WHICH LEAD TO RE-PROGRAMMING THE SENSOR YEARS AGO. NOW THE FAULT HAS RETURNED AND FORD WILL NOT DO ANYTHING ABOUT IT. POWER STEERING TORQUE SENSOR REPLACED AND THE FAULT IS STILL PRESENT WITH NO POWER STEERING. MAKES DRIVING DANGEROUS.

Mileage: 200,000

I DROVE MY 2009 FORD ESCAPE TO A LOCAL GAS STATION AND IT WAS RUNNING FINE . I SHUT THE CAR DOWN AND WHEN I CAME BACK OUT FROM THE STORE AND WENT TO LEAVE I HAD ABSOLUTELY NO POWER STEERING , THE MESSAGE POWER STEERING ASSIST FAULT CAME ACROSS THE DASH .

Mileage: 170,000

MY STEERING WHEEL HAS BEEN LOCKING UP. IT SEEMS TO HAPPEN WHEN I FIRST START TO DRIVE BUT IT HAS HAPPENED A COUPLE OF TIMES WHILE I WAS MAKING A TURN ON THE ROAD. I HAVE NOT DRIVEN IT ON THE HIGHWAY SINCE THIS HAS BEEN HAPPENING.

CAR DROVE GREAT ONE SECOND THEN NEXT POWER STEERING FAILED VEHICLE WAS STATIONARY

Mileage: 178,000

IT WAS A HEAVY RAINY NIGHT WHEN WINDSHIELD WIPERS STARTED ACTING UP WITH THEIR RHYTHM MAKING IT HARD TO SEE THROUGH A SLIGHTLY BLURRED WINDSHIELD THEN WINDSHIELD & SUNROOF STARTS LEAKING WATER ALL OVER ME,INSIDE THE FRONT LIGHT SWITCH,DOWN INTO FLOOR BOARDS PLUS ALL IN THE SEATS !! IF THAT WASN'T ENOUGH I WAS SLOWING DOWN TO GO AROUND A FEW CURVES WHEN BRAKES ACTED LIKE THEY DIDN'T WANT ME TO STOP SCARY. KEY IS HARD & STICKY FEELING TO TURN IN IGNITION CYLINDER THEREFORE MAKING THE IGNITION SWITCH NOT BEING ABLE TO CATCH ANY VOLTAGE AT ALL TO START THE ENGINE..AFTER A MILLION TRIES IT'LL FINALLY START.. IT STILL LEAKS,VERY HARD TO START & REPLACING BRAKES AGAIN...

Mileage: 80,456

THE POWER STEERING QUIT WORKING AND THE MESSAGE "POWER STEERING ASSIST FAULT" SHOWED UP.

Mileage: 79,230

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STARTED THAT WHILE DRIVING AT 55 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. WITHIN A FEW MOMENTS THE STEERING CEASED. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER GUSTAFSON FORD 112 N LEXINGTON AVE, KEWANEE, IL 61443 (309) 852-2107 WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL AND ALSO THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE POWER STEERING ASSIST FAULT MALFUNCTION LIGHT ILLUMINATED AND THE CONTACT STRUGGLED TO BE ABLE TO STEER. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE DEALER TIPTON FORD (3840 NORTH EXPY, BROWNSVILLE, TX 78526 (956) 350-5600) DIAGNOSED THE ISSUE AS THE POWER STEERING ASSIST AND INFORMED THAT THERE WAS NO RECALL. THE CONTACT DID NOT AUTHORIZE THE REPAIRS TO BE DONE AND DROVE VEHICLE HOME WHERE IT WAS CURRENTLY UNREPAIRED. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS NOT PART OF A RECALL. THE MANUFACTURER STATED THAT THEY WOULD SEE IF THERE WAS A CHANCE TO ADD THE VEHICLE TO THE RECALL EVEN IF IT WAS TOO LATE THE MANUFACTURER THEN TRANSFERRED THE CONTACT'S CALL TO NHTSA WITHOUT ALERTING THE CONTACT. THE FAILURE MILEAGE WAS 198,000.

Mileage: 198,000

MY VEHICLE IS EXPERIENCING THE EXACT PROBLEM DESCRIBED BY RECALL 14S05 BUT IT IS NOT ON THE RECALL LIST SO FORD WON'T PAY FOR THE REPAIR.

Mileage: 132,000

WHILE PARKED AND TRYING TO START THE STEERING COLUMN WOULD NOT UNLOCK. AFTER WIGGLING THE COLUMN BACK AND FORTH WHILE TURNING THE KEY THE VEHICLE WOULD START. AS SOON AS YOU PUT THE VEHICLE IN DRIVE THE STEERING COLUMN WOULD LOCK.AFTER A WHILE IT WOULD REMAIN UNLOCKED BUT IT WAS TOO DIFFICULT TO STEER. NO MAINTENANCE CODE OR WARNING LIGHT INDICATORS. TWO DAYS PRIOR HAD DRIVEN APPROX. 470 MILES FROM PA TO NH WITH NO ISSUES. INITIAL RESEARCH SUGGEST AN ISSUE WITH A WORN KEY SWITCH. A LESS THAN $200.00 FIX.HAD IT TOWED TO THE LOCAL FORD DEALER (DOVER NH). DIAGNOSIS - ADAPTIVE COLLAPSIBLE STEERING COLUMN: POWER STEERING CONTROL MODULE FAULT. (PART OF COLUMN). THIS IS CAUSING YOUR STEERING CONCERN. ITEM DESCRIPTION: THE ADAPTIVE COLLAPSIBLE STEERING COLUMN IS AN INTEGRAL PART OF THE STEERING AND SAFETY SYSTEM. THIS IS THE PART THAT TRANSFERS YOUR TURNING OF THE STEERING WHEEL TO THE STEERING GEAR. THE ADAPTIVE COLLAPSIBLE IS A VERY IMPORTANT SAFETY FEATURE IT WILL ACTUALLY COLLAPSE DURING A FRONTAL IMPACT ACCIDENT TO KEEP THE DRIVER FROM BEING THROWN DIRECTLY INTO THE STEERING WHEEL.REASON - IF THE ADAPTIVE COLLAPSIBLE STEERING COLUMN IS BROKEN THEN YOU WILL BE UNABLE OPERATE YOUR VEHICLE. QUOTE 3-4 DAYS FOR PARTS - $1,995.69 TO REPAIR. I AM A FEMALE COLLEGE STUDENT ON MY OWN AND CAN'T AFFORD A $2,000.00 REPAIR OR A CAR PAYMENT. I NEED A SAFE CAR TO DRIVE BUT UNFORTUNATELY FEEL I AM BEING TAKEN ADVANTAGE OF.

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT DOWNTOWN FORD LOCATED AT 525 NORTH 16TH STREET SACRAMENTO, CA 95811 (916) 442-6931 UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE VEHICLE. THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING ASSIST WHICH REQUIRED A GREATER DRIVER EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. A CASE WAS FILED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. THE CONSUMER STATED THE DEALER AND MANUFACTURER WOULD NOT HONOR THE RECALL. THE CONSUMER WAS CHARGED FOR THE REPAIRS. *JS

Mileage: 102,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WITHOUT WARNING THE POWER STEERING CEASED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO RICHMOND FORD WEST LOCATED AT 10751 W BROAD ST, GLEN ALLEN, VA 23060, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAY THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

POWER STEERING STOPPED WORKING WHILE DRIVING. NHTSA RECALL # 14S05 WAS REPAIRED ON 10/14/14 ACCORDING TO FORD DATABASE. CLEARLY, THE STEERING TORQUE SENSOR FORD USED TO REPLACE IS FAULTY AS WELL.

Mileage: 110,000

AFTER LEAVING THE HIGHWAY (70MPH), AND TRAVELLING ON A MAIN ROAD (45MPH), THE POWER STEERING STOPPED RESPONDING AND DID NOT WORK. THERE IS AN ACTIVE RECALL FOR THIS ISSUE ON FORD ESCAPES FROM '08-'11 (14V284000) BUT THIS SPECIFIC VIN IS NOT LISTED AS ONE OF THE AFFECTED ONES. SIMILAR TO THE LISTED ISSUES IN THE RECALL, THE POWER STEERING APPEARED TO RECOVER A FEW DAYS LATER, AT LOW SPEEDS (IN A PARKING LOT). THE MECHANIC SAID THAT THE CONTROL MODULE WOULD NEED TO BE REPLACED, AS FORD HAS ISSUED AN UPDATE TO THE PART.

Mileage: 105,000

I WAS EXITING THE FREEWAY, TURNING LEFT WHEN ALL THE SUDDEN MY STEERING WHEEL FROZE AND I WAS UNABLE TO TURN. I BARELY GOT MYSELF TO A SAFE PLACE TO PARK MY CAR AND WAS LUCKY TO NOT CAUSE AN ACCIDENT. I TOOK IT TO A FORD DEALERSHIP/ REPAIR SHOP WHERE THEY TOLD ME THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED AND THAT THEY HAD TO FIX THE STEERING COLUMN TOO. THERE WAS A RECALL ON 2008-20011 FORD ESCAPES FOR THIS EXACT ISSUE!! HOWEVER WHEN I CALLED FORD TO SET THINGS RIGHT THEY TOLD ME THEY WOULD NOT HONOR THE RECALL. THE PREVIOUS OWNER GOT A SOFTWARE UPDATE THOUGH THIS WAS ONLY 1 OF 3 FIXES THAT FORD SHOULD HAVE DONE. FORD KNOWS THEY HAVE UNSAFE CARS ON THE ROAD AND YET THEY TELL THE CONSUMER TO PAY FOR THEIR IMPROPER AND FAULTY PRODUCT. I DON'T SEE WHY I SHOULD HAVE TO PAY FOR THIS WHEN THIS HAS BEEN AN ISSUE THAT WAS RECALLED; AN ISSUE THAT IS EXACTLY WHAT HAPPENED TO MY CAR. FORD IS CHOOSING TO NOT FIX THE PROBLEM AND IT IS A MAJOR SAFETY ISSUE TO MYSELF, MY FAMILY AND THOSE ON THE ROAD. HOW CAN YOU GET AROUND NOT FIXING YOUR RECALL? HOW IS THAT LEGAL?

Mileage: 183,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WHILE ATTEMPTING TO MAKE A RIGHT TURN THE STEERING CEASED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. BEAU TOWNSEND FORD LINCOLN LOCATED AT 1020 W NATIONAL RD, VANDALIA, OH 45377, (937)898-5841, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEERING FUNCTIONALITY BECAME INOPERABLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO OPERATE THE VEHICLE IN MANUAL STEERING MODE. THE CONTACT STATED THAT THE VEHICLE ALSO OVERHEATED. THE CONTACT STATED THAT AS INSTRUCTED BY THE OWNERS MANUAL, THE VEHICLE WAS TURNED OFF AND ALLOWED TO SIT TO HAVE THE ENGINE TEMPERATURE RETURN TO NORMAL OPERATIONAL TEMPERATURES. THE CONTACT STATED THAT AFTER THE VEHICLE SAT FOR APPROXIMATELY TWO HOURS, THE VEHICLE WAS TOWED TO THE RESIDENCE. LITHIA FORD LINCOLN OF FRESNO (195 E AUTO CENTER DR, FRESNO, CA 93710, (559) 435-8400) WAS CONTACTED AND APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH, WITHOUT WARNING THE STEERING WHEEL CEASED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT ON ONE OCCASION THE VEHICLE WAS RESTARTED THREE TIMES BEFORE THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC ON SITE WHERE THE VEHICLE LAST EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

POWER STEERING ASSIST FAULT PARKED AT MY WORK. I STARTED MY ESCAPE HYBRID AND I COULDN'T MOVE THE STEERING WHEEL. THE DASH SHOWED "POWER STEERING ASSIST FAULT" SOMEBODY TOLD ME THERE WAS A RECALL, WITH THE "TORQUE SENSOR" ON THE ELECTRIC POWER STEERING, ON 2008-2012 ESCAPE MODELS, BUT NOT THE HYBRID MODELS. WHY? DON'T THE TWO VEHICLES HAVE SIMILAR PARTS? (BESIDE THE ELECTRIC MOTOR)

Mileage: 164,000

WHEN I WAS DRIVING THE POWER STEERING FAILED ALMOST CAUSING ME TO HIT ANOTHER VEHICLE WHILE TURNING THE CORNER ONTO A CITY STREET. A LIGHT IN THE VEHICLE CAME ON AND STATED POWER STEERING ASSIST FAULT.

Mileage: 110,000

DRIVING HOME THE STEERING LOCKED UP AND ALMOST CRASHED .

Mileage: 142,000

THE POWER STEERING WENT OUT ON THE CAR WHILE BACKING OUT OF MY DRIVEWAY (DRIVING IN REVERSE AT A LOW SPEED). BACK IN OCTOBER 2014, THE FORD DEALER DID A CODE CHECK FOR RECALL #14S05, AND ONLY REPROGRAMMED THE POWER STEERING CONTROL MODULE. THEY SHOULD HAVE DONE A PARTS REPLACEMENT BASED ON WHAT HAPPENED WITH THE CAR TODAY.

Mileage: 199,000

MY DAUGHTER WOULD INITIALLY HAVE TO TURN THE CAR ON AND OFF ANYWHERE FROM 8-30 TIMES TO TRY TO GET THE POWER STEERING TO KICK IN BUT EVENTUALLY SHE WAS DRIVING AND IT JUST STOPPED WORKING FOR GOOD. THOUGH POWER STEERING SHOWS AS , "FIXED" AFTER A SOFTWARE UPDATE ON 2014,MY DAUGHTER WAS NEARLY IN A FATAL ACCIDENT WHEN THE POWER STEERING WENT SUDDENLY. I SAW THAT THERE WERE TWO POSSIBLE ERROR CODES-ONE WAS A SOFTWARE CODE WHICH THAT SOFTWARE UPDATE WOULD FIX BUT IF YOU HAVE THE ISSUE WITH TWO DIFFERENT CODES THEN THE WHOLE STEERING COLUMN HAS TOEPLACED. WE HAVE BOTH CODES AND YET FORD DENIED IT BECAUSE OF THE PLANT AT WHICH IT WAS MADE. IT DID SAY THOUGH THAT SOME CARS MADE AT OUR PLANT WERE INCLUDED IN THE SECOND RECALL. I AM CERTAIN IT SLIPPED THROUGH THE CRACKS, AS HAVE MANY OTHERS I'M SURE. I WANT FORD TO STAND BY ITS PRODUCT AND I DON'T WANT SOME OTHER FAMILY TO FIND OUT WHEN THEIR DAUGHTER DOES DIE IN AN ACCIDENT. PLEASE REVIEW ALL CARS THAT SHOULD BE INCLUDED

Mileage: 120,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO WALT SWEENEY FORD (5400 GLENWAY AVE, CINCINNATI, OH 45238, (513) 922-4500) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING ABILITY BECAME DIFFICULT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY KAYSER FORD LINCOLN (2303 W BELTLINE HWY, MADISON, WI 53713) IN 2016 FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

MY WIFE AND I WERE DRIVING HOME FROM WORK WHEN JUST BEFORE I GOT ON THE FREEWAY AT A STOP LIGHT MY STEERING WHEEL BEGAN TO VIBRATE AND THEN I LOST ALL POWER ASSIST WITH THE VEHICLE THANKFULLY WE HADNT ENTERED THE TRAFFIC. THE POWER ASSIST IS NOW OFF AND ON

Mileage: 115,000

I WAS PULLING IN TO THE ROAD TOOK A RIGHT HAND TURN AND HAD NO POWER STEERING ,IT CAME BACK IN A COUPLE OF SECONDS NO WARNING LIGHT CAME ON... LATER THAT DAY I WENT TO PULL INTO A DRIVEWAY HAD NO STEERING AT ALL ALMOST HIT THE CAR BESIDE ME THEN A LIGHT CAME ON THE DASH SAYING POWER STEERING ASSIST FAULT I NOW HAVE NO CAR TO DRIVE TO WORK AND ALSO THE TRANSMISSION WENT IN THIS CAR THIS CAR IS THE MOST UNSAFE CAR I EVER DROVE

Mileage: 157,000

AS THE DRIVER WAS DRIVING AT VARIOUS SPEEDS THE STEERING ASSIST GAVE OUT BOTH DURING TURNS AND ON HIGHWAY TRAVEL. NO INDICATION OR WARNING WAS GIVEN AND THE CAR RECEIVES SCHEDULED MAINTENANCE AT FORD DEALERSHIPS. WAS DIAGNOSED BY A LOCAL MECHANIC THAT STEERING COLUMN NEEDS TO BE REPLACED AND THAT THIS MODEL IS NOT COVERED IN THE RECENT RECALL.

Mileage: 144,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING LOST POWER WHILE HER HUSBAND WAS DRIVING AT AN UNKNOWN SPEED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FORD OF ANNAPOLIS (888-250-9459, LOCATED AT 2540 RIVA RD, ANNAPOLIS, MD 21401) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *DT *TP

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A DEFECTIVE STEERING COLUMN THAT NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT SHE WOULD HAVE TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED. SHE WAS ALSO INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

POWER STEERING FAILURE, 2009 FORD ESCAPE. WAS A RECALL ISSUED? WHILE ENTERING A GAS STATION DRIVE THE POWER STEERING CEASED OPERATING AND I WAS FORTUNATE TO HAVE ONLY DESTROYED A TRASH CAN NEXT THE THE ISLAND BEFORE HALTING THE VEHICLE. I UNDERSTAND THERE WAS A RECALL OF THIS FORD MODEL IN 2014 FOR THE VERY PROBLEM THIS CAR IS EXPERIENCING , POWER STEERING FAILURE, YET I RECEIVED NO SUCH NOTICE TO HAVE MY CAR SERVICED EVEN THOUGH I HAVE IT SERVICED AT FORD DEALERSHIPS AND STILL MAINTAIN POSSESSION OF IT.

Mileage: 144,500

I PULLED OUT OF A PARKING GARAGE AND DROVE ABOUT A HALF A MILE THROUGH CITY STREETS. AS I TURNED LEFT AND INCREASED SPEED TO MERGE ONTO THE INTERSTATE, THE STEERING WHEEL LOCKED UP AND WOULDN'T LET ME OUT OF THE TURN. WITH CARS COMING BEHIND ME, I BRAKED AND LET THE CAR CONTINUE IN ITS TRAJECTORY TOWARDS THE SIDE OF THE ON RAMP. I PUT ON MY HAZARDS, CUT THE VEHICLE OFF AND THEN TURNED IT ON AGAIN. THE STEERING RETURNED. I PULLED TO THE SIDE OF THE ROAD AND EVENTUALLY GOT THE COURAGE TO ATTEMPT TO DRIVE HOME AGAIN. I'VE OWNED THIS VEHICLE SINCE 2010, AND THIS HAPPENED TWICE BEFORE AROUND 2012-2013. I HAD THE RECALL DONE, HOWEVER, AND I THOUGHT THE PROBLEM WAS SOLVED. APPARENTLY NOT. THIS POWER STEERING FAILURE IS INCREDIBLY DANGEROUS, AND I CRINGE TO THINK OF WHAT WOULD'VE HAPPENED IF I'D HAVE MADE IT ONTO THE INTERSTATE AND COULDN'T STEER OUT OF A CURVE GOING 60 MPH IN TRAFFIC.

2009 FORD ESCAPE HYBRID POWER STEERING STOPPED WORKING WHILE BACKING UP THE CAR IN MY DRIVEWAY. CALLED TWO FORD DEALERS AND WAS TOLD THEY HAD NO INFORMATION ABOUT A PROBLEM WITH POWER STEERING. TOOK THE CAR TO A NON DEALERSHIP FOR REPAIRS. WAS INFORMED THERE WAS A B#14V-284 ISSUED. TO FIX THE PROBLEM I NEED TO HAVE A DEALER RESET THE CODE.

Mileage: 97,758

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (150 ALTER ST, BROOMFIELD, CO 80020, (303) 469-1801) WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24901413. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 144,128.

Mileage: 144,128

WHEN DRIVING AND ATTEMPTING A TURN (AT SLOW SPEEDS), OCCASIONALLY AND RANDOMLY THE STEERING SEEMS TO GET SUPER STIFF LIKE IT LOSES POWER AND THE COMPUTER GIVES A BRIEF TONE AND A SHORT MESSAGE POPS UP BUT DOESN'T STAY UP LONG ENOUGH TO READ OTHER THAN I THINK "POWER" SOMETHING. AFTER A BRIEF SECOND THE STEERING RETURNS TO NORMAL AGAIN. IT IS DANGEROUS AND HAPPENS WITHOUT WARNING DURING A TURN. WHEN I CALL, FORD KNOWS THAT THERE WAS A RECALL PREVIOUSLY BUT WHEN TALKING TO THEM, THEY SEEM TO FEEL THAT THEIR OBLIGATIONS HAVE BEEN MET EVEN THOUGH THIS IS STILL OCCURRING AFTER THE SUPPOSED FIX. FORD JUST KEEPS SAYING BASICALLY THAT THEY FIXED IT AND IT IS DONE. OBVIOUSLY THE PROBLEM STILL EXISTS. IT HAS HAPPENED MULTIPLE TIMES. TODAY WAS THE MOST RECENT.

Mileage: 111,000

WHILE DRIVING THE ESCAPE THE STEERING LOCKED. LUCKILY THERE WAS NO ON COMING TRAFFIC BECAUSE THE VEHICLE WENT IN THE OTHER LANE. FORD SAID THERE WAS A RECALL FOR THIS BUT HAS EXPIRED.

Mileage: 90,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED WHILE DRIVING AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE POWER STEERING ALSO MALFUNCTIONED WHEN THE VEHICLE WAS COLD STARTED FROM A PARKED POSITION. SIMMONS-ROCKWELL FORD (1160 CO RD 66, HORNELL, NY 14843, (607) 324-4444) STATED THAT THERE WERE NO RECALLS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO CALL AND FILE A COMPLAINT WITH NHTSA. THE CONTACT PURCHASED THE VEHICLE USED ON AUGUST 1, 2019. THE FAILURES OCCURRED APPROXIMATELY FIVE TIMES SINCE IT WAS PURCHASED. THE FAILURE MILEAGE WAS 142,000. *BF*JB *DL CONSUMER TOOK VEHICLE TO AUTOMOTIVE RESOURCES SERVICE (LYONS, NY). THE STEERING ANGLE SENSOR AND THE POWER STEERING MOTOR WERE REPLACED. *DL

Mileage: 142,000

WHILE DRIVING ON THE INTERSTATE IN JULY OF 2017, THE CAR SUDDENLY LOST POWER STEERING AND LOST SPEED. WE WERE BARELY ABLE TO GET OFF ON THE SHOULDER AND CUT THE CAR OFF. WHEN WE STARTED UP THE CAR AGAIN, EVERYTHING WAS BACK TO NORMAL. HOWEVER, THIS HAPPENED 2 OR 3 TIMES IN THE NEXT COUPLE OF DAYS. I CALLED FORD MOTOR CO. TO REPORT THE PROBLEM, AND THEY OPENED CASE #CAS-12676591. I FOUND A RECALL NOTICE ON THIS PROBLEM DATED 09/03/2010, RECALL #10E043000 AND ANOTHER RECALL NOTICE #14S05/NHTSA RECALL 14V-284 DATED JULY 2014. HOWEVER, FORD MOTOR CO. REFUSED TO REPAIR THE PROBLEM TELLING ME IT WAS A DIFFERENT MANUFACTURER. MY COMPLAINT IS THAT THE PROBLEM WAS IDENTICAL TO THE RECALL REGARDLESS OF THE MANUFACTURER. IT COST US $1,868.04 TO REPAIR THE VEHICLE. THEN IT HAPPENED AGAIN IN JULY OF 2019, AND COST US ANOTHER $776.60 TO REPAIR. I WOULD HAVE FILED THIS COMPLAINT SOONER BUT JUST FOUND OUT HOW TO REGISTER A COMPLAINT WITH THE NHTSA.

Mileage: 59,130

MY POWER STEERING HAS GONE OUT.WHICH MAKES IT VERY HARD TO STEER AND CAN BE DANGEROUS TO DRIVE

Mileage: 146,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V028400 (STEERING). THE CONTACT TOOK THE VEHICLE TO MOSES FORD LINCOLN (2001 MACCORKLE AVE, SAINT ALBANS, WV 25177, (304) 945-0127) FOR MAINTENANCE AND THEY PERFORMED THE FIRST PART OF A THREE PART RECALL REPAIR UPDATING THE SOFTWARE. THE MANUFACTURER CLOSED OUT THE RECALL, ASSUMING THE RECALL REPAIRS WERE COMPLETE. THE CONTACT MOVED AND TOOK THE VEHICLE TO PADUCAH FORD (3476 PARK AVE, PADUCAH, KY 42001, (270) 444-0011) WHERE SHE WAS INFORMED THAT THE RECALL HAD BEEN CANCELED OUT. THE CONTACT CALLED THE MANUFACTURER AND EXPLAINED THE ISSUE; HOWEVER, THE MANUFACTURER REFUSED TO PERFORM THE RECALL REPAIR AT NO COST. THE CONTACT SUSPECTED THAT THE FIRST PART THE RECALL REPAIR WAS NEVER COMPLETED. THE MANUFACTURER QUOTED A REPAIR COST OF OVER $2,100. THE VEHICLE REMAINED UNREPAIRED AND THE CONTACT WAS TO CHECK TO SEE IF AN INDEPENDENT MECHANIC COULD PERFORM THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM *TP

THIS CAR STILL HAS POWER STEERING PROBLEMS WHICH WERE PREVIOUSLY A SUBJECT OF A RECALL. FOR SOME REASON YOUR WEB SITE NO LONGER SHOWS THE POWER STEERING MALFUNCTION AS BEING A RECALL ON YOUR WEB SITE BUT THE CAR WAS NEVER FIXED WHEN BROUGHT INTO THE DEALERSHIP. PREVIOUS RECALL NUMBER WAS 14S05 PLEASE HELP THIS IS DANGEROUS CONDITION.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ACCELERATING AT 25 MPH, EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD LINCOLN SALES (885 HAGERTY DR, FREMONT, OH 43420, (800) 354-2220) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AWAITING REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

MY POWER STEERING IN MY 2009 FORD ESCAPE IS NO LONGER WORKING. MECHANICS WON'T FIX IT BECAUSE OF THE RECALL AND FORD WON'T FIX IT SAYING IT HAS ALREADY BEEN COMPLETED. WHEN I AM DRIVING THE POWER STEERING CLICKS ON AND OFF MAKING IT VERY DANGEROUS TO DRIVE. DURING RESEARCH IT SAYS UNLESS THERE WAS AN ACTUAL PROBLEM WITH THE STEERING AT THE TIME THE CAR IS BROUGHT IN, THEY WOULD ONLY DO A SOFTWARE UPDATE, WHICH IS WHAT THEY MUST'VE DONE, AS NOW THE PART IS HAVING ISSUES AND I HAVE PROOF FROM MY MECHANIC TO VERIFY. WHAT CAN I DO TO GET THIS PART TAKEN CARE OF?

Mileage: 110,000

POWER STEERING TORQUE SENSOR FAILURE RESULTING IN POWER STEERING ASSIST LOSS DURING OPERATION ON THE HIGHWAY. THE STEERING WHEEL BEGAN TO SHAKE, THEN A MESSAGE CAME ACROSS THE DASHBOARD STATING THAT THERE WAS A "POWER STEERING ASSIST FAULT" BEFORE ALL POWER STEERING FAILED AND MANUAL DRIVE COMMENCED. A MECHANIC LATTER CONFIRMED IT WAS THE SENSOR BY GATHERING THE ERROR CODE B2278 WHICH IS A STEERING SHAFT TORQUE SENSOR MALFUNCTION.

Mileage: 155,187

WHEN I FIRST PURCHASED THE VEHICLE I NOTICED IT WAS HARD TO START IT WOULD TAKE ME A FEW TRYS, THEN IT WOULD START. I CALLED WHERE I PURCHASED THE VEHICLE AND HE SAID THAT IT IS JUST HARD TO START MY TYPE OF VEHICLE. AFTER TIME IT WILL NOT START AT ALL UNLESS I USE MY AUTOMATIC STARTER. TO FIX ON MY OWN WILL COST FOR PART $150 WHICH NOTHING IS COVERED. MY VEHICLE IS NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING FAILED AND THE STEERING WHEEL PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STEERING RACK; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000. *BF THE CONSUMER STATED THE POWER STEERING TORQUE SENSOR FAILED CAUSING THE VEHICLE TO PULL TO THE RIGHT.*JS

Mileage: 110,000

FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. I WAS DRIVING DOWN HIGHWAY, POWER STEERING CUTS OUT, ALMOST CAUSED ACCIDENT. MY VEHICLE MATCHES ALL THE REQUIREMENTS INCLUDING THE PLANT OF MAUNUFACTURER. SAME EXACT PROBLEM. FALLS IN THE CATEGORY, BUT THEY WONT COVER IT. WHAT DO I DO NOW!!!

Mileage: 16,000

POWER STEERING FAILURE, BATTERY LIGHT ON. NEW BATTERY AND NEW ALTERNATOR INSTALLED. STILL HAVING INTERMITTENT FAILURE OF POWER STEERING.

Mileage: 134,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT IT REQUIRED EXTRA EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO WATERMARK FORD OF MADISONVILLE (1801 LANTAFF BLVD, MADISONVILLE, KY 42431, (270) 821-4100) TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS WERE NOT PROVIDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS:24520165. THE APPROXIMATE FAILURE MILEAGE WAS 115,130.

Mileage: 115,130

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS UNKNOWN. APPLE FORD (8800 STANFORD BLVD, COLOMBIA, MD) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

POWER STEERING WENT OUT WHILE DRIVING IT WAS VERY HARD FOR ME TO MOVE THE STEERING WHEEL AND EVEN HARDER TO TURN.

Mileage: 100,513

WHEN I START THE CAR, MOST OF THE TIME THE ELECTRIC STEERING POWER ASSIST DOES NOT WORK. SOMETIMES I CAN TURN OFF ENGINE AND WAIT ABOUT A MINUTE AND RESTART ENGINE AND IT WILL WORK, OTHER TIMES IT WON'T. MY WIFE CANNOT DRIVE THE CAR WITH NO POWER STEERING.

Mileage: 111,000

WHEN I WAS HEADED TO DROP MY DAUGHTER OFF I WAS DRIVING DOWN A STREET THAT HAS SPEED BUMPS WHICH I USUALLY DON'T HAVE ANY PROBLEMS. UNTIL THIS MORNING (08/08/2019) WHEN MY POWER STEERING KICKED OFF AND I HAD TO PHYSICALLY TURN MY WHEEL. I SAW THE THEIR WAS A RECALL FOR 2009 FORD ESCAPES AND I WAS WONDERING IF MINE WAS ONE OF THEM.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 5 TO 10 MPH ON GRAVEL ROAD. AFTER STARTING THE CAR, THE INDICATOR WAS STILL ON, POWER WAS LOST IN THE STEERING. THE POWER STEERING ASSIST INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V280000 (STEERING). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,905. RECALL # XXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Mileage: 98,905

POWER STEERING STOPPED WORKING WITHOUT WARNING OUR 2009 FORD ESCAPE. VERY DANGEROUS. I AM GLAD IT DID NOT HAPPEN WHEN MY WIFE OR DAUGHTER WERE DRIVING. I WAS UNAWARE OF ANY ISSUE WITH THE ELECTRIC POWER STEERING ON FORD ESCAPES OR ANY OTHER FORD. IT APPEARS THAT HUNDREDS OF OTHER 2008 -2011 FORD ESCAPE OWNERS ARE HAVING THE SAME PROBLEM. IT SOUNDS LIKE IT WIDESPREAD. THE FORD DEALER SAYS IT IS A CUSTOMER PROBLEM AND NOT A FORD RECALL PROBLEM. MAYBE THEY SHOULD LOOK AT THE ALL THE LOYAL CUSTOMERS THAT HAVE COMPLAINTS.

Mileage: 125,000

I DROVE MY VEHICLE TO SCHOOL CLASS WHERE IT WAS PARKED FOR A FEW HOURS. ONCE I RETURNED TO MY VEHICLE AND TRIED TO PULL OUT OF THE PARKING SPACE, MY STEERING WHEEL WAS LOCKED WHERE IT I WAS BARELY ABLE TO TURN THE WHEEL TO THE LEFT OR RIGHT. I WAS 50 MINUTES FROM HOME AND WAS FORCED TO DRIVE MY TRUCK HOME WITH THE STEERING WHEEL BARELY BEING ABLE TO NAVIGATE TO THE LEFT OR RIGHT SIDE. I CONTACTED FORD'S CUSTOMER SERVICE CENTER WHERE I HAD LOCATED A RECALL FOR VEHICLES MADE FROM 2008-2011 (FORD ESCAPE) CODE 14S05 THAT IMPACTED OVER 740,000 VEHICLES. I WAS TOLD BY THE REPRESENTATIVE THAT I NO LONGER HAD WARRANTY AND THAT THE COST WOULD BE MY RESPONSIBILITY SINCE THIS RECALL DID NOT APPLY TO MY TRUCK. I AM NOW STUCK WITH A $1400.00 BILL TO REPLACE THE POWER STEERING GEAR RACK AND LABOR CHARGES SINCE IT WILL TAKE OVER 5 + HOURS TO REPLACE. I FIND THIS UNACCEPTABLE SINCE THERE IS CLEARLY AN ISSUE WITH MY VEHICLE SINCE IT IS A 2009 AND HAS THE SAME ISSUES DESCRIBED WITH THE RECALL NOTICE.

Mileage: 1

CAR STEERING WHEEL IS HARD TO STEER REGARDLESS OF SPEED BUT IT STARTED AT LOW SPEED. STEERING WHEEL WILL EVENTUALLY LOCK.

Mileage: 15,000

POWER STEERING JUST SUDDENLY QUIT WORKING AND IS VERY DIFFICULT TO MANEUVER/ TURN. THIS APPEARS TO BE A VERY COMMON PROBLEM, AND IS DANGEROUS. WHY IS IT NOT RECALLED?

Mileage: 85,600

THE ELECTRIC STEERING DECIDES WHEN IT WANTS TO WORK. I WILL TURN MY CAR ON AND I WONT BE ABLE TO STEER IT WITHOUT A LOT OF EFFORT. BUT SOMETIMES ITS COMPLETELY FINE AND STEERS WITH NO PROBLEM. I HAVE TO TURN MY CAR ON AND OFF MULTIPLE TIMES TO TRY TO GET THE STEERING TO WORK AND IT STILL WONT WORK.

Mileage: 100,000

IT IS VERY DIFFICULT, ALMOST IMPOSSIBLE TO TURN THE VEHICLE WHEN STOPPED, STILL DIFFICULT TO STEER WHEN MOVING BUT NOT AS BAD. MAYBE 1 OUT OF 20 DAYS THE STEERING IS NORMAL BUT IT IS VERY RARE.

Mileage: 125,000

STEERING HAS COMPLETELY FROZEN DURING OPERATION MAKING CONTROLLING THE VEHICLE VIRTUALLY IMPOSSIBLE. I'M ABSOLUTELY PETRIFIED TO DRIVE MY VEHICLE. THESE PROBLEMS ARE VERY IRRESPONSIBLE ON FORDS BEHALF. ON A STRAIGHT ROAD TRAVELING ABOUT 25-30 MPH. NEXT I HAD A LEFT TURN COMING AND MY STEERING WHEEL FAILED TO TURN, AND ALMOST RAN INTO ANOTHER VEHICLE HEAD ON. TO SAY I'M PETRIFIED OF MY VEHICLE AT THIS POINT IS A GROSS UNDERSTATEMENT.

Mileage: 214,000

MY 19 YEAR OLD DAUGHTER WAS DRIVING HER 2009 FORD ESCAPE ON A RURAL ROAD WHEN THE POWER STEERING JUST COMPLETELY STOPPED WORKING. SHE PULLED TO SIDE OF ROAD AND CALLED HER DAD. HE TOLD HER TO SHUT THE ENGINE OFF AND WAIT A FEW MINUTES AND RESTART. WHEN SHE DID THIS THE POWER STEERING WAS FUNCTIONING NORMAL. A FEW MILES DOWN THE ROAD IT WENT OUT AGAIN. SHE IS A VERY PETITE LESS THAN 100 POUND GIRL WITH MULTIPLE HEALTH ISSUES. SHE COULD NOT STEER THE VEHICLE AT ALL. HER DAD AND I WERE OUT OF TOWN AND SHE WAS STRANDED. A FRIEND CAME AND DROVE THE CAR HOME. POWER STEERING REPEATEDLY GOES IN AND OUT WHICH IS AN EXTREME SAFETY ISSUE!

Mileage: 145,000

THE POWER STEERING DOES NOT WORK AND WE HAVE SEEN WHERE A LOT OF THESE SAME VEHICLES HAVE HAD THE SAME PROBLEM. WHY IS THERE NOT A RECALL ON THESE.

Mileage: 90,000

ELECTRIC POWER STEERING JUST STOPS WORKING AT START UP OR DRIVING WORKS ABOUT 3/4 OF THE TIME SO YOU DONT KNOW WHEN ITS GOING TO QUIT WORKING NOT MUCH FUN ON A HIGH WAY OR IN TOWN DRIVING. HAD IT TESTED TOLD ITS FINE BUT IT IS A PROBLEM FOR A LOT OF OWNS OF THIS THING. SEEMS FORD DOSNT THINK SO. IT STARTED ACTING UP ABOUT A MOUTH AGO.

Mileage: 98,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SHOOK AND THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNRISE FORD (877-461-1956, LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.

Mileage: 169,000

FAILURE OF POWER STEERING LESS THAN 1 YEAR AFTER REPLACEMENT OF STEERING TORQUE SENSOR AT RANDOM START UP.

Mileage: 90,000

POWER STEERING TORQUE ROTATION SENSOR. THE STEERING IS HARD TO TURN THE VEHICLE WHILE DRIVING. WHILE DRIVING, THE STEERING ALL OF A SUDDEN CAN BECOME HARD TO TURN THE VEHICLE. THE RECALL FOR SOME REASON IS NOT ON MY VEHICLE BUT ON SOME OF THE SAME MODEL. FORD HAS A RECALL 14S05 BUT FORD SAYS MY VEHICLE DOESN'T FALL UNDER THE RECALL.

ON APRIL 15, 2019, WE PURCHASED THE USED 2009 FORD ESCAPE WITH LESS THAN 33,000 MILES. OUR TEENAGE DAUGHTER DROVE IT TO WORK ON APRIL 17, 2019 WITH NO NOTICEABLE ISSUES, AND WHEN SHE WAS ON HER WAY HOME, SHE NOTICED SOMETHING WAS WRONG WITH THE ESCAPE. THE STEERING WHEEL WAS GETTING MORE DIFFICULT FOR HER TO MOVE AS SHE WAS LEAVING WORK AND COMING HOME. WE HAD PURCHASED THE ESCAPE ONLY 2 DAYS PRIOR, SO WE CALLED THE DEALERSHIP WHICH SAID THERE HAD BEEN NO KNOWN ISSUES, OF COARSE. WE TOOK THE ESCAPE TO A LOCAL FORD DEALER WHO INFORMED ME THE COMPUTER HAD BEEN RESET FOR THIS ISSUE IN 2014, WHEN A RECALL WAS ISSUED. HE SAID AS TIGHT AS THE STEERING WAS, IT WAS DEFINITELY UNSAFE TO DRIVE. THEY TRIED RESETTING IT AGAIN WITH NO IMPROVEMENTS AT ALL. ENTIRE STEERING COLUMN HAD TO BE REPLACED. I WAS GIVEN AN ESTIMATE THEN. THIS COULD HAVE CAUSED OUR DAUGHTER TO HAVE AN ACCIDENT FROM MY UNDERSTANDING. WE HAD TO PAY FOR THE REPAIR WORK, BUT WAS NOTIFIED FROM THE REPAIR MAN THAT A RECALL HAD BEEN ISSUED IN 2014 FOR THIS REASON. I HAVE SPOKEN WITH SEVERAL REPRESENTATIVES TODAY, AND ONE INFORMED ME THAT THIS ESCAPE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT HAS HAD THE SAME ISSUES AS OTHERS IN THE 2008-2011 RANGE. I UNDERSTAND THE VIN NUMBER WAS RUN AND THEY SAID NO ISSUES WITH THIS VEHICLE, BUT I HAVE THE REPAIR WORK TO PROVE IT DID. SO I WOULD LIKE THIS TO BE RESEARCHED FURTHER IF POSSIBLE, WITH THIS HAPPENING, WHY WAS IT NOT INCLUDED IN THE RECALL? REIMBURSED? ONE REPRESENTATIVE INFORMED ME THAT THIS ESCAPE WAS NOT MANUFACTURED IN THE LOCATION THE OTHERS WERE ON THE RECALL LIST SO THE RECALL DID NOT INCLUDE THIS PARTICULAR VEHICLE, YET IT HAD THE EXACT SAME ISSUE?? THIS MAKES NO SENSE TO ME. THANK YOU

Mileage: 32,500

STEERING FREEZES UPON START UP. WAS ABLE TO REST AT MULTIPLE TIMES AND POWER STEERING KICKED IN FOR THE LAST SEVERAL MONTHS. TODAY THIS HAPPENED AND TOOK OVER 30 MINUTES OF RESTARTING TO KICK IN, BUT THEN IT ALSO LOCKED BACK UP SEVERAL MILES DOWN THE ROAD AS I WAS DRIVING.

Mileage: 157,871

ELECTRONIC POWER STEERING ASSIST CUTS OUT. HAVE TO RESTART THE ENGINE AND IT STARTS WORKING. HAS NOT CUT OUT WHILE DRIVING YET.

Mileage: 161,326

THE POWER STEERING LOCKS UP AND MAKES IT VERY DIFFICULT TO TURN THE CAR. AFTER A REVIEW ONLINE I SEE MULTIPLE ISSUES WITH THE ESCAPE HAVING THIS PROBLEM AND THE STEERING IS ELECTRIC SO NO FLUID CAN BE PUT IN THE CAR. I WAS PARKED AND STARTED THE CAR AND WHEN I WENT TO BACK OUT IT WAS DIFFICULT TO TURN THE WHEEL. I TRIED TURNING OF THE CAR AND RESTARTING BUT IT WAS STILL THE SAME. ON A SIDE NOTE I JUST PURCHASED THIS VEHICLE 06/06/19 FROM A SMALL DEALERSHIP FOR MY DAUGHTER. IT DID NOT HAVE ANY ISSUES FOR THE FIRST THREE DAYS OF DRIVING IT.

Mileage: 140,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 5 MPH IN REVERSE, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE LEFT. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD OF FAYETTEVILLE (LOCATED AT 275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770) 461-1151) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

EXPERIENCED POWER STEERING CUTTING OUT INTERMITTENTLY WHILE DRIVING, ESPECIALLY WHEN PARKING. WHEN THIS OCCURRED, VEHICLE WAS DIFFICULT TO MANEUVER AT SPEEDS LESS THAN 15 MPH. DEALER NOTES "REPLACED STEERING TORQUE ANGLE SENSOR" FOR CODE P2278. VIN WAS NOT INCLUDED IN RECALL OF 2008-2011 FORD ESCAPES EXPERIENCING THIS ISSUE.

Mileage: 122,655

THERE HAS BEEN MULTIPLE ISSUES WITH THIS FORD ESCAPE XLT. THE ABS LIGHT CONTINUES TO COME ON. THE WHEEL OF THE CAR LOCKS WHEN YOU TRY TOO TURN WHEN DRIVING WHEEL. IT IS VERY DANGEROUS. THE SENSORS EVEN THOUGH WE REPLACED THEM KEEP BLOWING WHICH CAUSING THE TRUCK TO DECLINE IN SPEED WHILE DRIVING IN TRAFFIC. WE HAD TO TURN IT ONTO TO THE GRASS TO AVOID ACCIDENTS. CONSTANT ENGINE ISSUES AFTER WE HAD IT FIXED MULTIPLE TIMES. WE ARE IN A FINANCIAL NEGATIVE BECAUSE OF THIS TRUCK. THE TIRE SENSORS KEEP GOING ALSO. THESE ISSUES ARE HAPPENING AFTER WE HAVE GOTTEN THIS TRUCK FIXED MULTIPLE TIMES AND MORE DANGEROUSLY WHILE WE ARE DRIVING IT. THE BRAKES, STEERING WHEEL, TRANSMISSION AN THE ENGINE ARE ALL FAULTY. WE HAVE PUT THOUSANDS OF DOLLARS INTO THE THIS VEHICLE. THIS IS OUR TRANSPORTATION TO WORK AND WE ARE BEHIND WITH THE NOTES. EVEN WHEN THE VEHICLE IS STATIONARY THERE IS A GRINDING, ALMOST LIKE THE WHEELS WANT TO FALL OFF. WE NEED THIS FIXED WE NEED HELP!!!!!

Mileage: 143,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH NO WARNING. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE COMPUTER DUE TO THE EPS FAILURE. THE CONTACT WAS UNCERTAIN IF THE EPS WARNING INDICATOR MAY FLASH IN THE EVENT OF THE FAILURE WITH THE STEERING WHEEL. APPLE FORD LINCOLN APPLE VALLEY (6961, 7200 150TH ST W, APPLE VALLEY, MN 55124, (952) 204-9657) INDICATED THAT THE VEHICLE WOULD NEED TO BE SCHEDULED FOR AN APPOINTMENT, THE STEERING COLUMN WOULD NEED TO BE REMOVED FOR FURTHER TESTING AND DIAGNOSIS WHICH HAD NOT BEEN AUTHORIZED AS OF YET. AN INDEPENDENT MECHANIC WAS TO TEST AND DIAGNOSE THE EPS FAILURE. THE MANUFACTURER EXCLUDED THE VIN FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN, WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40 MPH, THE STEERING SEIZED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO HUNTINGTON FORD LINCOLN (333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (833) 386-3267) WHERE IT WAS DIAGNOSED THAT THE HOUSING AND COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 40,800. *BF *JB

Mileage: 40,800

COMPLETE LOSS OF POWER STEERING DURING ANY POINT IN DRIVING.

Mileage: 130,000

ELECTRONIC POWER STEERING WILL NOT ENGAGE EVERY TIME THE CAR IS STARTED.

Mileage: 89,000

POWER STEERING ASSIST FAILURE

Mileage: 129,500

STEERING WHEEL STARTED TO SHAKE DRIVING DOWN INTERSTATE LIKE I WAS OUT OF CONTROL AT VARIOUS SPEEDS..

Mileage: 120,000

DUE TO A RECALL ISSUED BY FORD MOTOR COMPANY (NHTSA RECALL 14V-284), JERRY'S FORD (ANNANDALE, VA) REPLACED THE POWER STEERING SYSTEM ON MY 2009 FORD ESCAPE ON JULY 24, 2014, AT NO CHARGE. AT THE TIME, THE ESCAPE'S MILEAGE WAS 32,950. ON FEBRUARY 17, 2019, THE POWER STEERING FAILED WHEN I WAS DRIVING IN HEAVY TRAFFIC A FEW MILES FROM OURISMAN FORD (6129 RICHMOND HWY, ALEXANDRIA, VA). WITH GREAT DIFFICULTY, I MANAGED TO DRIVE TO OURISMAN, WHERE, TWO DAYS LATER, THEY REPLACED THE FAILED SYSTEM AT A COST OF $2,319.97. AT THAT TIME, THE ESCAPE'S MILEAGE WAS 54,061. THE POWER STEERING SYSTEM THAT HAD BEEN REPLACED ON RECALL LASTED ONLY 21,111 MILES AND FEWER THAN 4.5 YEARS. THE ESCAPE IS OTHERWISE IN EXCELLENT CONDITION AND HAS BEEN REGULARLY MAINTAINED SINCE I PURCHASED IT IN 2008. IT'S REASONABLE TO EXPECT THAT THE PART WOULD HAVE LASTED LONGER, ESPECIALLY SINCE ITS FAILURE MAY HAVE CAUSED SERIOUS INJURY. I MADE SEVERAL ATTEMPTS TO RESOLVE THE ISSUE. ON FEBRUARY 22, I SPOKE WITH BRENDON AT FORD CORPORATE (800.392.3673). HE SAID HE COULD DO NOTHING AND SUGGESTED I CONTACT THE DEALER. ON FEBRUARY 28, I SPOKE WITH CHUCK JACKOWSKI AT OURISMAN, WHO SAID HE MIGHT BE ABLE TO HELP AND WOULD CALL ME BACK, BUT DID NOT CALL. WHEN I CALLED AGAIN ON MARCH 7, CHUCK SAID HE DID NOT YET HAVE A SOLUTION, BUT WOULD FOLLOW UP AND CALL ME ON MARCH 8; HE DID NOT CALL. I CALLED CHUCK ONCE MORE ON MARCH 13 AND JOON KO ANSWERED. I IDENTIFIED MYSELF, JOON SAID HE WOULD GET CHUCK, BUT RETURNED TO SAY THAT CHUCK WAS BUSY AND WOULD CALL ME BACK SHORTLY. CHUCK DID NOT CALL. I HAVE ALSO WRITTEN TO FORD CORPORATE; NO REPLY.

Mileage: 54,050

MY POWER STEERING WENT TOTALLY OUT WHILE DRIVING AND TURNING ON A CITY STREET AND ALMOST CAUSED ME TO CRASH WITH MY CHILDREN IN THE CAR!

Mileage: 90,000

MY CARS ELECTRICAL POWER STEERING FAILED AFTER I STOPPED FOR GAS. PRIOR TO THIS MY CARS STEERING WHEEL WOULD SHAKE WHEN EVER THE CAR WAS RUNNING AND NOT IN MOTION, LIKE WHEN SITTING AT A RED LIGHT FOR EXAMPLE. THIS OCCURRED FOR ABOUT 3 DAYS BEFORE THE POWER STEERING FAILED. A RECALL HAS BEEN ISSUED BUT MY VIN SAYS MY CAR WAS NOT INCLUDED IN THE RECALL. I CAN NOT TURN MY STEERING WHEEL ANYMORE WITHOUT A LOT OF EFFORT MAKING THE CAR TO DANGEROUS TO DRIVE.

Mileage: 110,000

POWER STEERING ASST. WENT OUT. ON CHECKING, THERE IS A FORD RECALL 14S05 FOR THAT PROBLEM. ACCORDING TO FORD, THE RECALL WORK WAS PREFORMED ON SEPT 11, 2014 BY JOE COOPER FORD. THEY FURNISHED ME A DOCUMENT # 680882E. I WAS NEVER INFORMED OF THIS WORK AND DO NOT THINK IT WAS PREFORMED. THE TORQUE SENSOR HAS GONE OUT AND THE CAR WENT INTO SUDDEN MANUAL STEERING WHILE DRIVING WHICH WAS DIFFICULT TO PERFORM. I WAS AFRAID I WOULD HAVE AN ACCIDENT. I WAS DRIVING ON A CITY STREET IN TULSA OK AT 40 MPH WHEN THE POWER ASSIST WENT OUT WITHOUT WARNING OF ANY KIND. I BELIEVE FORD SHOULD HAVE INFORMED ME OF THE PROBLEM AND REPLACED THE FAULTY TORQUE SENSOR AT THE TIME OF THE WARRANTY WORK

Mileage: 156,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BY ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959), THE POWER STEERING FAILED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

POWER STEERING WENT OUT WHILE DRIVING A DANGEROUS ROAD. NO WARNING LIGHT. VERY DIFFICULT TO STEER. HOME

Mileage: 173,620

POWER STEERING WENT OUT WHILE DRIVING WITH NO WARNING SO THERE WAS A RECALL ON SOME BUT NOT ALL ESCAPES ON A CITY STREET WHILE I WAS TURNING AT AN INTERSECTION

Mileage: 179,000

POWER STEERING HAS GONE OUT. THE STEERING WHEEL VIBRATED BEFORE IT JUST WENT OUT. VEHICLE WAS STATIONARY AND WHEN I STARTED IT UP AND TRIED TO BACK UP IT WAS EXTREMELY HARD TO TURN THE WHEEL.

Mileage: 181,000

POWER STEERING WENT OUT WITH NO WARNING WHEN BACKING OUT OF A PARKING SPACE. OTHER VIN #S OF MY YEAR AND ASSEMBLY PLANT ARE COVERED BY RECALL, BUT NOT MINE. LANDERS FORD COLLIERVILLE ASSESSED PROBLEM AS STEERING ANGEL TORQUE SENSOR MALFUNCTION AND PSCM INTERNALLY FAULTY. OBVIOUSLY MY VIN SHOULD BE INCLUDED IN A RECALL FOR FREE REPAIR BY FORD.

Mileage: 107,390

I BOTH THE CAR USED BUT THE POWERSTEERING WENT OUT ABOUT TO CAUSE DEATH IT DID THE SAME THING THE RECALL SAID

Mileage: 10

POWER STEERING FAILURE. EXACT FAILURE AS REPORTED UNDER FORD RECALL # 14S05 BUT THIS SPECIFIC VIN# IS NOT A PART OF THE RECALL. POWER STEERING FAILED WHILE DRIVING. COULD HAVE POTENTIALLY RESULTED IN LOSS OF CONTROL AND CRASH.

Mileage: 123,000

POWER STEERING FAILURE!! HAD TO TAKE TO A DEALERSHIP AND WAS GIVEN CODE B2337B. SO NOW, THEY WANT TO CHARGE $1200 TO REPLACE MY STEERING COLUMN. THEY SAID IT'S NOT FUNCTIONING! THAT IS A MAJOR SAFETY CONCERN. FORD COMPANY SAID THE POWER STEERING RECALL HASN'T INCLUDED MY VIN NUMBER YET BUT TO SAVE RECEIPT JUST IN CASE THAT CHANGES.

Mileage: 104,000

THE POWER STEERING WENT OUT. THE WHEEL HAD BEEN SHUDDERING FOR A FEW WEEKS AND GRADUALLY GETTING WORSE. WHILE DRIVING DOWN THE HIGHWAY THE POWER STEERING SUDDENLY WENT OUT. I HAD TO GET THE ENTIRE POWER STEERING COLUMN AND PARTS REPLACED. MY MECHANIC SAID THAT FORD RECALLED ALL POWER STEERING IN CARS MADE FROM 2008-2011, BUT FOR SOME REASON MY CAR DID NOT HAVE A RECALL EVEN THOUGH IT WAS MADE DURING THOSE YEARS.

THE VEHICLE IS HAVING ELECTRICAL ISSUES . THE FOR DEALER SAYS ITS A SENSOR BUT IT HAS THROWN OUT MY POWER STEERING

Mileage: 187,000

WHILE TRAVELING AT 35MPH ON A CITY STREET AN ALERT SOUNDED ON THE VEHICLE FOLLOWED BY A MESSAGE STATING POWER STEERING ASSIST FAULT. VEHICLE IMMEDIATELY BECAME HARD TO STEER AND NEARLY RESULTED IN A COLLUSION. MANAGED TO PULL VEHICLE IN A PARKING LOT AND MESSAGE CONTINUED TO BE DISPLAYED AFTER RESTARTING VEHICLE. CONTACTED TOW SERVICE TO HAVE VEHICLE TOWED TO DEALERSHIP.

Mileage: 130,280

POWER ASSIST LIGHT CAME ON WHILE DRIVING VERY HARD TO STEER PER DEALERSHIP STEERING TORCH SENSOR OUT NOT COVERED BY ANY RECALL

Mileage: 109,000

POWER STEERING ASSIST FAULT ALERT IS ON AND NOW GREAT EFFORT TO TURN WITH STEERING. JUST GOT IN CAR THIS MORNING AND IT WAS A FIRST TIME ALERT IN STATIONARY

Mileage: 104,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING ABILITY BECAME DIFFICULT AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

Mileage: 156,000

I WAS HAVING PROBLEMS WITH MY STEERING WHEEL SHAKING, I TOOK IT INTO MIDAS TO HAVE IT CHECKED AND THEY THOUGHT IT MIGHT BE A BUILD UP OF SNOW AND ICE AS THE WEATHER HAS BEEN VERY COLD. THEY SAID IT COULD ALSO BE THE STEERING AND TO TAKE IT TO FORD. I DROVE TO SEE MY SON IN BATTLE CREEK ABOUT 40 MILES AWAY AND AFTER MY VISIT AND ON MY WAY HOME IT SEEMED TO BE GETTING MORE SHAKY SO I WENT RIGHT HOME AND AS I TURNED INTO THE DRIVEWAY THE STEERING WENT OUT. SO I CALLED BROOKLYN FORD AND HAD MY CAR TOWED TO THEM AS THEY ARE VERY REPUTABLE. THEY SAID THAT I WAS THE EIGHTH PERSON THEY HAD TO FIX THIS SAME PROBLEM. NOW I THINK THAT IS EIGHT TO MANY AND THINK SOMETHING WAS WRONG WHEN THERE WAS A RECALL FOR THIS PROBLEM ON THE 2008 MODELS. BROOKLYN FORD SAID THE CAUSE WAS A SCANNED CODE-B2278 STEERING SHAFT TORQUE SENSOR MALFUNCTION-INTERNAL FAILURE TO TORQUE SENSOR. BROOKLYN FORD HAD TO REPLACE STEERING COLUMN ( PART NUMBER CL8Z 3C529D), REPROGRAM, CLEAR CODE, RETEST. THE COST FOR THIS WAS $1,285.85 AND BEING A RETIRED SENIOR THIS WAS A GOOD SHARE OF MY LIVING EXPENSES. PLEASE RESEARCH THIS AS IT JUST SEEMS FUNNY THAT SO MANY CARS HAD TO HAVE THIS DONE JUST THIS YEAR.

Mileage: 10,800

MY STEERING STARTED SHAKING. A FEW DAYS LATER MY POWER STEERING ASSIST FAULT LIGHT CAME ONE. THE FOLLOWING DAY MY POWER STEERING WENT OUT. THIS PROBLEM WAS SUPPOSEDLY "FIXED" ON MY VECHICAL IN 2017 DUE TO A RECALL. HOWEVER, ACCORDING TO PAPERWORK IT WAS RECALIBRATED AND NOT REPLACED AND NOW IS BROKEN. DO I HAVE TO PAY FOR THE REPAIRS?

Mileage: 150,000

STEERING LOCKS UP ON TURNS WHEN LOW SPEED TURNS

Mileage: 187,225

I HAPPEN TO SEE IT'S A LOT OF RECALLS ON THE FORD ESCAPES I TYPED MY VINLAND IT SHOWS ZERO RECALLS BUT I'M ACTUALLY HAVING THE SAME PROBLEMS THAT THE RECALLS HAVE MY FORD ESCAPE POWERSTEERING ASIST FAULT SCREEN CAN'T UP NOW IT'S HARD TO TURN AND WHAT NOT BEFORE THIS SCREEN POPPED UP I HADD ANOTHER SCREEN TELLING ME TIRE SENSOR FAULT THIS PROBLEM IS WELL COMMON I ACTUALLY THINK THEY NEED TO RECALL MORE VEHICLES

Mileage: 162,000

I STOPPED TO PARALLEL PARK ON A BUSY MAIN STREET IN DOWNTOWN CLOVIS. AS I WAS BACKING AND TURNING INTO A A PARKING SPACE BETWEEN TWO PARKED VEHICLES THE POWER STEERING QUIT WORKING WITHOUT ANY WARNING. I WAS NOT ABLE TO TURN TIGHT ENOUGH TO PARK INTO THE SPACE. ALL I COULD DO WAS TO PULL OUT AND SLOWLY DRIVE HALF A BLOCK TO A LARGE HALF EMPTY PARKING LOT WHERE I HAD ALLOT MORE ROOM TO MANEUVER. I WAS ABLE TO PARK THERE AND WE HAD TO WALK BACK TO THE RESTAURANT TO EAT. WHEN WE RETURNED TO OUR VEHICLE AND AFTER I STARTED IT, I FOUND THE POWER STEERING WAS WORKING AGAIN. I DROVE TO THE CLOSEST FORD DEALERSHIP THAT WAS ALSO WHERE WE HAD PURCHASED OUR ESCAPE FROM. I WENT INSIDE TO TALK WITH A SERVICE WRITER. I TOLD HIM ABOUT THE RECALL 14S05 AND THAT WAS THE PROBLEM I WAS HAVING. I INFORMED HIM THAT THE STEERING COLUMN HAD BEEN REPLACED BEFORE IN 2012 DUE TO A STEERING PROBLEM. WE NEVER RECEIVED A RECALL FROM FORD OVER THE ISSUE IN 2014. HE CHECKED OUR VIN NUMBER AND SAID THEY COULDN'T DO ANYTHING FOR US UNDER THE RECALL. HE SAID I COULD TRY TO CONTACT FORD MOTOR COMPANY AND SEE IF THEY WERE ABLE TO DO ANYTHING FOR US.

Mileage: 83,250

STEERING ASSIST SUDDENLY STOPPED WORKING ON MY 2009 FORD ESCAPE. I STOPPED FOR LUNCH THEN CRANKED IT AND STEERING WAS EXTREMELY HARD TO TURN. FORD DEALERSHIP SAID IT IS THE TORQUE ASSEMBLY. I ALSO NOTICED THE SEATBELT ALARM HAD QUIT WORKING AND THE CLOCK NEEDED RESET. NUMEROUS ISSUES WITH TIRE PRESSURE SENSORS. THERE HAS BEEN A TERRIBLE VIBRATION OR SHAKING IN THE STEERING WHEEL WHILE STOPPED WITH FOOT ON THE BRAKE SINCE PURCHASE. I ALSO HAD PROBLEMS IN THE STEERING COLUMN IN 2011, JUST AFTER PURCHASE. THERE IS A RECALL ON THE TORQUE ASSEMBLY FOR SAME YEAR OF CAR BUT NOT MY VIN, OF COURSE.

FEBRUARY 1ST 2019 I BROUGHT MY CAR TO THE DEALERSHIP DUE TO INTERMITTENT FAILURE OF POWER STEERING. THE DAY BEFORE THE APPOINTMENT THE POWER STEERING FAILED COMPLETELY. THE DEALERSHIP SAID IT HAD A RECALL AND PERFORMED A SOFTWARE UPDATE. AFTER THAT THE POWER STEERING WORKED PROPERLY FOR TWO WEEKS. ON FEBRUARY 14TH I ATTEMPTED TO DRIVE HOME AFTER WORK AND THE POWER STEERING WAS A COMPLETE LOSS. I RETURNED THE CAR TO THE DEALERSHIP THE NEXT DAY. THEY REPORTED THE TORQUE SENSOR HAD FAILED AND WAS NOT COVERED UNDER THE RECALL. FORD DID NOT ADEQUATELY PREVENT MY CAR FROM THE LOSS OF POWER STEERING. THE DEALERSHIP ORIGINALLY TOLD ME TWO OPTIONS WERE POSSIBLE, UPDATING SOFTWARE OR REPLACING PARTS. NOW THAT THEY UPDATED THE SOFTWARE, THE RECALL WAS CLEARED OFF OF MY CAR BUT THE PROBLEM STILL PERSISTS AND WILL NOT BE PROPERLY ADDRESSED.

AS I WAS DRIVING ON A CITY STREET THE STEERING LOCKED UP ON ME. MY CAR WAS STILL RUNNING BUT I WAS NOT ABLE TO TURN LEFT OR RIGHT. LUCKILY I WAS CLOSE TO MY HOME AND JUST PUSHED IT TO MY DRIVEWAY AND HAD TO TURN THE WHEEL SUPER HARD TO GET IT IN. IT WAS TERRIFYING AS MY SON WAS IN THE CAR WITH ME AND I HAD NO IDEA WHAT WAS GOING ON.

Mileage: 100,000

DRIVING HOME FROM MY DR APPOINTMENT BELLS GO OF AND STEERING GOES OUT. YOU NEED LOTS OF STRENGTH TO TURN THIS SUV AT ANY SPEED I A NEW ONE OF THIS VEHICLE AND I THANK GOD I AM LUCKY TO BE ALIVE THIS THING IS A DEATH TRAP I THINK FORD IS DROPPING THE BALL WITH A SOFTWARE UP DATE. THE NEED TO FIX THE STEERING SO WE CAN FEEL SAFE

Mileage: 171,367

I USE MY VEHICLE AS MY ONLY SOURCE OF INCOME AS A SINGLE PARENT. I CAME HOME FOR A QUICK LUNCH. WHEN I WENT TO LEAVE I PULLED OUT OF MY DRIVEWAY & HAD NO POWER STEERING. IT WENT OUT WITH NO WARNING, I ALMOST DROVE RIGHT INTO MY NEIBORS HOUSE!!!! I HAVE BEEN GOING BACK AND FORTH WITH THE FORD DEALERSHIP THAT I PURCHASED THE VEHICLE FROM NOW TO FIND OUT THERE ARE HUNDREDS OF OTHER BUYERS THAT ARE HAVING THE EXACT SAME ISSUES. IT STARTED WITH MY TIRE PRESSURE SENSOR LIGHT THAT GOES OFF AND ON WITHIN THE LAST COUPLE WEEKS AND NOW THIS. THIS IS COMPLETELY UNACCEPTABLE CLEARLY THERE'S A MANUFACTURING FLAW. IS FORD WAITING FOR SOMEBODY TO GET SERIOUS BODILY INJURY FROM AN ACCIDENT FROM THEIR MANUFACTURING FLAW OR GOD FORBID KILL SOMEBODY DUE TO AN ACCIDENT. IN MY GEOGRAPHICAL AREA POWER STEERING IS NEEDED AS IT IS GLARE ICE ROAD CONDITIONS PRETTY MUCH 24/7 FOR THREE TO FIVE MONTHS OUT OF THE YEAR. WHEN SPEAKING WITH MY LOCAL FORD DEALERSHIP IT'S GOING TO COST ME NEAR $1,000 TO FIX, $1,000 THAT I DON'T HAVE AND DON'T HAVE THE CAPABILITIES OF OBTAINING. THIS IS COMPLETELY UNACCEPTABLE. I'VE BEEN RESEARCHING ONLINE AND SEE QUITE A FEW PEOPLE THROWING OUT THE IDEA OF A CLASS ACTION LAWSUIT, I'M DEFINITELY A BOARD . I'M VERY DISAPPOINTED IN FORD. I WOULD IMAGINE IF THIS ISN'T MADE RIGHT THEY WILL BE LOSING A LOT OF CUSTOMERS MYSELF INCLUDED I WILL NEVER BUY ANOTHER FORD AGAIN, AND I'M IN THE MARKET FOR MYSELF AND MY TEENAGER.

Mileage: 2

POWER STEERING ASSIST FAULT. AND ALSO TIRE PRESSURE SENSOR FAULT ESCAPE 4WD V6 W/ ~172,XXX. DASH NOTIFICATION APPEARED ON 02/09/19 BUT QUICKLY WENT AWAY. POWER STEERING WAS FINE, NOT ONE ISSUE EVER. THEN ON 02/11/19 ON THE WAY HOME, THE DASH ALERT SHOWED "POWER STEERING ASSIST FAULT" AND IT WOULDN'T GO AWAY AND BEEPED MULTIPLE TIMES. I PARKED IT AT HOME IN DRIVEWAY AND WENT TO MOVE IT INTO THE STREET A LITTLE BIT LATER AND THE POWER STEERING WAS NONEXISTENT. TOOK FULL BODY WEIGHT TO JUST GET IT TO IN FRONT OF THE HOUSE. LUCKY THAT I WASN'T DRIVING OR DELIVERING FOR MY JOB LIKE I USUALLY AM DURING THE WEEK. BUT TO MY LUCK, MY VIN ISN'T UNDER THE RECALL EVEN THOUGH MY ESCAPE WAS BUILT IN MAY 2009, WELL WITHIN THE RECALL TIME PERIOD. I THINK HIGHLY OF FORD AND AM VERY DISAPPOINTED AT THEIR ATTEMPTS TO SILENCE AND CURB CUSTOMER ISSUES... AND THIS IS A DANGEROUS MANUFACTURING ISSUE! ANY FORD EXECUTIVE OR HIGHER UP WOULD HAVE THIS DONE ASAP IF SOMETHING BAD HAPPENED TO THEIR OWN FAMILY. WE NEED TO ALL STAND UP AND FILE A CLASS ACTION LAWSUIT. THEY DON'T CARE ABOUT OUR SAFETY OR OUR FINANCIAL WELLBEING. MOST CAN'T AFFORD THESE $1-2K FIXES.

Mileage: 172,000

THE POWER STEERING FAILS SUDDENLY WITHOUT WARNING WHILE DRIVING. YOU CAN STILL STEER BUT IT IS DIFFICULT, SOMETIMES IT WILL FAIL AS SOON AS YOU CRANK THE VEHICLE. YOU CAN TURN OFF VEHICLE THEN RESTART AND IT WILL BE OK. THIS IS A INTERMITTENT PROBLEM FOR NOW. THERE IS A RECAL BUT ONLY FEW MODELS WITH THE CORRECT VIN NUMBER. HOWEVER EVERYWHERE ON LINE PEOPLE ARE HAVING THIS ISSUE AND THE RECAL WILL NOT COVER BECAUSE OF THE VIN NUMBER. THE STEERING SHOULD LAST THE DURATION OF THE VEHICLE. THIS IS EXTREMELY DANGEROUS AND ALL SHOULD BE COVERED UNDER THIS RECAL. NOT JUST A SELECT FEW THIS PROBLEM WILL OCCUR IN MOTION, OR SETTING STILL. NO PATTERN

Mileage: 116,000

POWER STEERING HAS FAILED EVEN THOUGH RECALL 14S05 WAS PERFORMED OCTOBER 2014

Mileage: 139,400

TAKATA RECALL SINCE I BOUGHT THIS CAR A LOT OF PROBLEMS WITH ELECTRICS ISSUE SENSORS, POWER STEERING, IGNITION, SPEEDING SENSORS, (ALL ELECTRICS) THE WORST ONE IS POWER STEERING. THERE WAS A RECALL ON LINE FOR THIS MODEL BUT NOT FOR MY CAR. (WHY NOT MY CAR?) THERE ARE IN RECALL ALL 2008 - 2011 FORD ESCAPES

Mileage: 183,000

POWER STEERING GOES OUT WHILE DRIVING. ESPECIALLY ON TURNS.

Mileage: 140,000

POWER STEERING ASSIST FAULT. LOSS OF POWER STEERING.

Mileage: 144,000

ELECTRIC POWER ASSIST FAILED TWICE WITH NO WARNING UPON START UP, CAUSING THE POWER STEERING TO DEFAULT TO MANUAL CONTROL, BASICALLY COULD NOT BE STEERED. STEERING COLUMN HAD TO BE REPLACED. NEVER RECEIVED ANY NOTIFICATION REGARDING THE RECALL THAT WAS DONE ON THIS ISSUE FOR A 2009 ESCAPE. TOTAL REPAIR COST INCURRED 1,358.86.

Mileage: 607,792

LOST CONTROL OF ALL POWER STEERING

POWER STEERING WENT OUT RANDOMLY ON MY WAY TO WORK THIS MORNING CHECKED MY VIN NUMBER AND NO RECALLS ARE SHOWN EVEN THOUGH MY ESCAPE IS FROM THE KANSAS CITY PLANT AS WELL. THIS IS THE SECOND RECALLED PROBLEM WITH THIS VEHICLE FORD IS REFUSING TO FIX.

Mileage: 210,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE JERKED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 103,602.

Mileage: 103,602

POWER STEERING ASSIST IS LOST.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE OUT OF A PARKING SPACE, THE VEHICLE LOST STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VARNEY FORD INC (237 MOOSEHEAD TRAIL, NEWPORT, ME 04953) IN JULY OF 2015 FOR AN EVALUATION, BUT THEY ONLY ERASED THE CODES AND ADVISED THE CONTACT THAT THE VEHICLE WAS FINE. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

THE INSTRUMENT PANEL LIGHTS AND GAUGES WENT OUT AT WHICH TIME I NOTICED THE POWER STEERING AND TURN SIGNALS DIDN'T WORK. THIS HAPPENED 3 OR TIMES ON A 30 MINUTE DRIVE WITH A DURATION OF ABOUT 30-45 SECONDS EACH

Mileage: 108,000

2008 FORD ESCAPE RECALL FOR POWER ASST FAULT RECALL WAS PERFORMED IN 2015 AND NOW IT HAS FAILED AGAIN, FORD WILL NOT COVER IT AGAIN ? SPOKE TO FORD'S TODAY 01/22/2019 SAID SORRY BUT WE WILL NOT HELP YOU!!! I WAS DRIVING GOT 2 DINGS AND THEN A SHUTTER AND THE WARRING LIGHT CAME ON LOST POWER STEERING AND THE MESSAGE WAS POWER STEERING ASST FAULT ON CITY STREET IN ROSEVILLE MI

Mileage: 89,000

WHILE MAKING A RIGHT HAND TURN, MY ESCAPE SEEMED TO LOSE POWER AND WAS VERYT HARD TO MAKE THE TURN. GOT OUT OF THE TURN AND IT SEEMED FINE BUT THE POWER STEERING ASSIST FAULT SHOWED UP ON THE DASH. THE NEXT TURN I MADE, IT DID IT AGAIN! I GOOGLED IT AND IT SHOWED THERE WAS RECALLS FOR THIS EXACT SAME FAULT. EDMUNDS REPORT 5-29-14 STATED FORD RECALLS 1.1 MILLION VEHICLES FOR POWER STEERING PROBLEMS, INCLUDING 2008-'11 FORD ESCAPE, 2011-13' FORD EXPLORER. I TOOK MY 2009 FORD ESCAPE TO THE FORD DEALER TO HAVE THEM LOOK AT IT. THEY RAN MY VIN NUMBER AND COMES UP AS NO RECALL! THEY EXPLAIN TO ME THAT THEY HAVE RAN INTO THIS PROBLEM BEFORE. THAT SOME OF THE RECALLS DON'T APPLY TO ALL VEHICLES LISTED IN RECALLS. I TOLD THE DEALER HOW COULD THIS BE? THEY OFFERED ME TO CALL FORD DIRECTLY AT 1-800-392-3673...I WILL CALL THIS NUMBER ONCE DONE WITH THIS VEHICLE SAFETY COMPLAINT. IT'S A VERY GOOD THING I WAS TAKING MY DAUGHTERS CAR TODAY TO GO AND PUT GAS IN IT WHEN THIS HAPPENED. IF SHE WAS DRIVING IT, I'M NOT SURE SHE WOULD OF BEEN ABLE TO TURN THE STEERING WHEEL WHEN THIS WENT OUT ON ME. NO TELLING WHAT COULD OF HAPPENED AND THANK GOD SHE WASN'T DRIVING!

Mileage: 112,850

LOST ELECTRICAL ASSIST POWER STEERING, FOUND OUT IS A MANUFACTURER DEFECT THAT FORD REFUSES TO FIX

Mileage: 190,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.

Mileage: 171,000

THE STEERING COLUMN IS BAD AND NEEDS REPLACING AND THE STEERING ASSIST RELAY MODULE AND WHEEL POSITION SENSOR, THIS IS IDENTICAL TO THE MODELS PRODUCED AT THE KANSAS CITY PLANT. MY SON WAS DRIVING AND THE ELECTRIC STEERING ASSIST WENT TOTALLY OUT AND REQUIRED EXTREME FORCE TO TURN THE VEHICLE SAFELY. THIS COULD HAVE HAD LIFE THREATENING POTENTIAL HAD HE NOT MAINTAINED CONTROL

Mileage: 98,000

"TAKATA RECALL" I CALLED FORD IN NOVEMBER 2018 TO CHECK FOR ANY RECALLS. I HAD 2 THEY SAID THE PARTS HAD TO BE ORDERED AND THEY WOULD CALL ME BACK FOR AN APPOINTMENT AS SOON AS THE PARTS CAME IN. I GOT A CALL THE BEGINNING OF DECEMBER. I TOOK MY CAR IN FOR THE STEERING RECALL. THEN ON JANUARY 12 2019 MY STEERING GOT REALLY STIFF ON ME WHILE DRIVING ON THE CITY STREET TO GO PICK UP MY DAUGHTER FROM HER SCHOOL. MONDAY JANUARY 14TH I TOOK MY VEHICLE IN THEN I GET A CALL SAYING ITS NOTHING THEY CAN DO CAUSE IT DON'T HAVE TO DO WITH THE RECALL BUT CLEAR ACROSS THE MESSAGE BOARD IT SAYS "POWER STEERING ASSIST FAULT " SAME RECALL NOW THEY TELLING ME 1700 TO FIX IT. I HAVE HAD MY TRUCK ALMOST 2 YEARS COME MARCH AND NEVER HAD AN ISSUE WITH MY STEERING UNTIL I TOOK IT IN FOR THE RECALL.

Mileage: 138,000

MY VEHICLE BEGAN EXPERIENCING A STIFF STEERING WHEEL AFTER LEAVING WALMART SATURDAY 10/6/19. IT WAS THEN TOWED 10/9/19 TO FIRESTONE AT WHICH TIME THEY INSTALLED AN ALTERNATOR TO SUPPOSEDLY TO ELIMINATE THE STIFF STEERING WHEEL, WHICH WAS FINE UNTIL 1/5/2019 AT WHICH TIME UPON DRIVING ON THE EXPRESSWAY I-290 HEADING TO ELGIN FROM BELLWOOD AT 45 MILES PER HOUR OR SO I BEGAN EXPERIENCING A STIFF STEERING WHEEL AGAIN. I HAD TO TURN AROUND WITH GREAT DIFFICULTY AND FEARFULLY BACK TO BELLWOOD AND PARK VEHICLE AT AUNT'S HOME AND WAIT FOR ANOTHER TOW BACK TO FIRESTONE AGAIN. I WAS TOLD ON 1/7/19 BY FAUSTO, SERVICE MANAGER OF FIRESTONE THAT IS A DEFECT. THEY INFORMED ME THAT THERE IS A RECALL WITH FORD REGARDING THIS MATTER. I INFORMED THEM THAT THE RECALL DIDN'T APPLY TO MY PARTICULAR VEHICLE, BUT IN ANOTHER BATCH RECALL #14S05. SO, I HAD MY VEHICLE TOWED TO FORD ON 1/11/2019. I WAS PREVIOUSLY TOLD IN EARLY OCTOBER, 2019 BY FORD THAT MY VEHICLE DID NOT FALL UNDER THE RECALL. I DON'T GET WHY I AM STUCK WITH THIS BILL FOR SOMETHING THAT I PERCEIVE AS A DEFECT AND SHOULD BE ADDED TO THE RECALL LIST IN MY OPINION. ULTIMATELY, ON TODAY 1/11/2019 I WAS CHARGED $1,578 PLUS THE COST OF AN ALTERNATOR ON 10/11/2018 TO FIRESTONE PURSUANT TO THE STIFF STEERING WHEEL ISSUE. THIS DOESN'T SEEM FAIR THAT BECAUSE I AM NOT IN A PARTICULAR BATCH I HAVE TO ASSUME THIS RESPONSIBILITY, BUT I KNOW THAT I AM NOT ALONE. I PURCHASED MY VEHICLE AT 17,781 MILES SO I VIRTUALLY HAVE ONLY DRIVEN THIS VEHICLE ON THE NEIGHBORHOOD STREETS. IT HAS NEVER BEEN OUT OF TOWN, AND ONCE TO SOUTH HOLLAND, ILLINOIS IN ALL OF THIS TIME. PLEASE CAN SOMEONE HELP PURSUE THIS RECALL IN THE BEST INTEREST OF MYSELF AND OTHER CONSUMERS OF THIS FORD MANUFACTURING PRODUCT DEFECT. ITS STATED ON MY RECEIPT THAT IT IS CODE B81342 INTERNAL FAULT. SEE ATTACHMENTS. THANK YOU.

Mileage: 2

1/9/19 FOLLOWUP ON A CORRECTION FOR COMPLAINT #11165049 TO SAY THAT THIS INCIDENT HAPPENED ON 1/5/19 NOT 12/5/19. I APOLOGIZE FOR ANY CONFUSION. I WILL ALSO SEND ADDITIONAL INFORMATION REGARDING THE RESULTS FROM FIRESTONE. I WILL THEN BE TOWING MY VEHICLE ONCE MORE TO AL PIEMONTE FORD FOR POSSIBLE REPAIR. I FEEL THAT THIS SHOULD BE INVESTIGATED AND PLACED AS A RECALL REGARDLESS OF IF IT BELONGED TO A PARTICULAR BATCH OF VEHICLES, WHICH IS WHAT I WAS TOLD BY FORD IN OCTOBER. IF THIS IS THERE DEFECT WHY SHOULDN'T THEY BE RESPONSIBLE FOR IT WHEN I HAVE HELD OF MY PART AND PAID FOR THE VEHICLE AND KEPT UP WITH MAINTENANCE. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. SINCERELY, *TR

Mileage: 2

CORRECTIONS FROM ORIGINAL COMPLAINT#11165049 INDICATED BY * ASTERISK. I CALLED FORD IN OCTOBER FOR RECALL #14S05, BECAUSE MY STEERING WHEEL BEGAN TO STIFFEN UP TO THE POINT THAT I WAS UNABLE TO DRIVE IT. I WAS TOLD BY FORD THAT MY VEHICLE DID NOT FALL IN THAT BATCH OF RECALLS. FORD STATED I WOULD BE RESPONSIBLE FOR ANY WORK DONE. I HAD CREDIT WITH FIRESTONE SO FORTUNATELY, I WAS ABLE TO TAKE IT THERE FOR THIS STIFF STEERING. FIRESTONE DID COMPLETE A BRAKE INSPECTION AND REPLACED THE ALTERNATOR, AND AIR TIRE PRESSURE SENSOR ON OCT. 11, 2018. I HAVE HAD MY CAR TOWED HOME, THEN TO ONE CAR REPAIR PLACE AND THEN TO FIRESTONE CAR CARE SERVICE CENTER CAUSING ME TO SPEND CASH MONEY FOR ONE TOW, AND ONE BY TRIPLE AAA BOTH IN ONE DAY, AND NOW THIS RECENT TOW EXHAUSTED ALL MY TOWS WITH TRIPLE AAA. I CAN'T RE-TOW UNTIL *1/19/2019 FOR RENEWAL, BUT RUN THE RISK IF IS THE SAME PROBLEM THEY STILL MAY NOT TOW MEANING ADDITIONAL MONEY OUT OF MY POCKET ON A RETIRED PENSION. ON *JAN. 5, 2019 STIFF STEERING ISSUE RETURNED. I WAS ABOUT TO HEAD FOR ELGIN, ILLINOIS AND ON THE EXPRESSWAY, AND NOTICED WHEN CHANGING LANES THE STEERING WHEEL BEGAN TO STIFFEN. I PULLED OVER AND HAD TO DETERMINE WHAT WAS I GOING TO DO. I MANAGED TO GET BACK ON EXPRESSWAY TURN AROUND AND RETURN TO MY AUNT'S HOME, AND THEN THE WHEEL GOT EXTREMELY STIFF ESPECIALLY WHEN TURNING. I PARKED THE VEHICLE AND CALLED FOR A TOW TO FIRESTONE SINCE I THOUGHT IT WAS SOMETHING THEY MAY HAVE DONE INCORRECTLY. FIRESTONE CALLED ME AND STATED THAT THIS ISSUE WAS BEYOND THEIR CAPABILITY. IT IS A DEFECT, AND I NEED TO TAKE IT TO FORD.

Mileage: 2

I CALLED FORD IN OCTOBERFOR RECALL #14S05, BECAUSE MY STEERING WHEEL BEGAN TO STIFFEN UP TO THE POINT THAT I WAS UNABLE TO DRIVE IT. I WAS TOLD BY FORD THAT MY VEHICLE DID NOT FALL IN THAT BATCH OF RECALLS. FORD STATED I WOULD BE RESPONSIBLE FOR ANY WORK DONE. I HAD CREDIT WITH FIRESTONE SO FORTUNATELY, I WAS ABLE TO TAKE IT THERE FOR THIS STIFF STEERING. FIRESTONE DID COMPLETE A BRAKE INSPECTION AND REPLACED THE ALTERNATOR, AND AIR TIRE PRESSURE SENSOR ON OCT 11, 2018. I HAVE HAD MY CAR TOWED HOME, THEN TO ONE CAR REPAIR PLACE AND THEN TO FIRESTONE CAR CARE SERVICE CENTER CAUSING ME TO SPEND CASH MONEY FOR ONE TOW, AND ONE BY TRIPLE AAA BOTH IN ONE DAY, AND NOW THIS RECENT TOW EXHAUSTED ALL MY TOWS WITH TRIPLE AAA. I CAN'T RE-TOW UNTIL OCT. 15, 2018 FOR RENEWAL, BUT RUN THE RISK IF IS THE SAME PROBLEM THEY STILL MAY NOT TOW MEANING ADDITIONAL MONEY OUT OF MY POCKET ON A RETIRED PENSION. ON DEC. 5, 2018 STIFF STEERING ISSUE RETURNED. I WAS ABOUT TO HEAD FOR ELGIN, ILLINOIS AND ON THE EXPRESSWAY, AND NOTICED WHEN CHANGING LANES THE STEERING WHEEL BAGAN TO STIFFEN. I PULLED OVER AND HAD TO DETERMINE WHAT WAS I GOING TO DO. I MANAGED TO GET BACK ON EXPRESSWAY TURN AROUND AND RETURN TO MY AUNT'S HOME, AND THEN THE WHEEL GOT EXTREMELY STIFF ESPECIALLY WHEN TURNING. I PARKED THE VEHICLE AND CALLED FOR A TOW TO FIRESTONE SINCE I THOUGHT IT WAS SOMETHING THEY MAY HAVE DONE INCORRECTLY. FIRESTONE CALLED ME AND STATED THAT THIS ISSUE WAS BEYOND THEIR CAPABILITY. IT IS A DEFECT, AND I NEED TO TAKE IT TO FORD.

Mileage: 2

INTERMITTENT POWER OUTAGE OF STEERING WHILE DRIVING. CAUSES UNSAFE STEERING AND LOW SPEED DRIVING, FORD ADMITS PROBLEM CLOSED RECALL. VEHICLE HAS 35500 MILES WELL MAINTAINED. WHEN STEERING POWER STOPS HAZARD DRIVING CONDITION WILL CA USE ACCIDENT.

Mileage: 35,500

I WAS ON MY TO WORK ONE MORNING ENTERING THE INTERSTATE ON RAMP AND I LOST POWER STEERING WHICH ALMOST CAUSED ME TO HAVE AN ACCIDENT. MAKING IT EXTREMELY HARD TO STEER THE VEHICLE. UPON TAKING IT TO MY LOCAL FORD DEALERSHIP THEY TOLD ME MY POWER STEERING TORQUE CONTROL MODULE WAS FAILING. THIS WAS A RECALL ON ESCAPES FROM 2008 / 2011, BUT THEY SAID MY PARTICULAR VIN WAS NOT PART OF THE RECALL??? UPON FURTHER INVESTIGATION MYSELF I'M SEEING WHERE NUMEROUS FORD OWNERS WERE HAVING THE SAME ISSUE AND LIKE MYSELF HAD TO PAY FOR THIS REPAIR OUT OF POCKET...NOT CHEAP I MAY ADD. IT SEEMS THAT SOMEONE WILL HAVE TO LOOSE THEIR LIFE AS A RESULT OF THIS DEFECT BEFORE A RECALL IS ISSUED FOR (ALL) MODELS IN THIS TIME FRAME... WHAT A HORRIBLE THING FOR FORD TO PUT THEIR CONSUMERS AND THEIR FAMILIES IN JEPORDY DUE TO THESE DEFECTIVE PARTS. I WOULD LIKE TO SEE FULL RECALL ON ALL MODELS BETWEEN THIS TIME FRAME. ALSO VEHICLES TO BE FIXED AT FORDS EXPENSE BEFORE SOMEONE LOOSES A LOVED ONE. AND REIMBURSE THOSE OF US WHO HAVE HAD IT FIXED AT OUR EXPENSE....

Mileage: 5

IN 2014, FORD HAD AN ELECTRIC POWER STEERING RECALL, 14S05, FOR ESCAPES. I HAD A DEALERSHIP PERFORM THE CODE REPROGRAMMING IN OCTOBER 2014. FOUR YEARS LATER, THE POWER STEERING WENT OUT. THERE ARE LESS THAN 50,000 MILES ON THE CAR SO THERE'S NOT A LOT OF WEAR AND TEAR ON THE VEHICLE. I CALLED THE DEALERSHIP AND FORD CUSTOMER SERVICE AND THEY BOTH SAID THAT SINCE I BROUGHT THE CAR IN FOR THE RECALL, THERE IS NOTHING MORE THEY WILL DO. THIS SEEMS LIKE IT WAS A KNOWN ISSUE AT FORD AND THEY FOUND A WAY AROUND HAVING TO FIX ALL THE CARS THEY MADE WITH FAULTY POWER STEERING. I'M THE ORIGINAL OWNER OF THE ESCAPE SO I KNOW THAT IT HAS BEEN LIGHTLY USED.

Mileage: 49,000

POWER STEERING STOPPED WORKING WHILE DRIVING ON A CITY STREET AND THEN POWER STEERING CAME BACK. WHEN I SHUT OFF THE VEHICLE AND RESTARTED IT, THE POWER STEERING IS STILL NOT WORKING. I HAVE NOT DRIVEN THE CAR SINCE BECAUSE OF SAFETY CONCERNS. I WAS TOLD BY FORD THAT MY ESCAPE WAS NOT PART OF THE NATIONAL RECALL.

Mileage: 99,330

PURCHASED THE VEHICLE IN JANUARY 2017. APPROXIMATELY MID DECEMBER 2018 A CODE POPPED UP ON MY DASH "POWER STEERING ASSIST FAULT" AND THE STEERING WHEEL SHAKES AS I DRIVE. I CODE IS CONTINUOUSLY ON. I CONTACTED FORD, WHO TELL ME THERE WAS A RECALL ON THE 2009 FORD ESCAPE IN 2016 FOR THIS EXACT CODE, BUT BECAUSE MY VEHICLE WAS NOT ASSEMBLED IN KANSAS CITY, THAT THEY CANNOT FIX IT UNDER THE RECALL AND I WOULD HAVE TO PAY FOR IT OUT OF POCKET. I DON'T FEEL THIS IS RIGHT, AS THIS IS A SAFETY ISSUE AND COULD BE DANGEROUS IF I LOSE MY POWER STEERING WHILE ON THE ROAD. *TT*JB

Mileage: 102,000

I TOOK MY VEHICLE IN FOR A RECALL ON THE POWER STEERING, THEY UPDATED THE SOFTWARE AND THE PROBLEM WAS TEMPORARILY FIXED. WEEKS LATER THE POWER STEERING FAILED COMPLETELY WHILE DRIVING ALMOST RESULTING IN A CRASH. THE FORD DEALERSHIP HAS STATED THAT THE RECALL IS CLOSED AND THE FAILURE OF THE POWER STEERING IS NOT THEIR FAULT, CHARGING THOUSANDS FOR A REPAIR OF THE ENTIRE STEERING COLUMN.

Mileage: 150,000

POWER STEERING FAILED AND STOPPED WORKING WHILE DRIVINGU

Mileage: 120

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE CONTACT FOUND THAT THE POWER STEERING ASSIST FAILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO GANLEY FORD (2835 BARBER ROAD, NORTON, OH 44203, (800) 942-6305) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST ANGLE MALFUNCTIONED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 144,874.

Mileage: 144,874

WAS PART OF RECALL 14S05 BY FORD THEY REPLACED A SENSOR BUT VEHICLE STILL GETS STUCK IN MANUAL STEERING MODE AND WILL NOT ALLOW YOU TO STEER, SO THE ELECTRIC POWER STEERING NEVER WORKS

TL* THE CONTACT A 2009 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, THE STEERING WENT INTO MANUAL MODE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE VEHICLE RAN OFF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MANLEY MOTORS (1800 N STATE ST, BELVIDERE, IL 61008, (888) 388-4940) AND WAS INFORMED OF THE DIAGNOSTIC TESTING FEES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS REPAIRED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED DAUGHTER OWNS VEHICLE AND ONLY SOLUTION IS TO REPLACE THE STEERING COLUMN.*JB

Mileage: 148,000

RECALL #14S05 INITIATED IN 2014 WAS REPAIRED AT THE TIME OF THE RECALL. PROBLEM WITH THE STEERING TORQUE SENSOR RECURRED ON JAN. 2018. I HAD THE PROBLEM CORRECTED AT MY OWN EXPENSE. WOULD LIKE TO SEE THE RECALL REISSUED SO I MAY BE REIMBURSED BY FORD . WHEN THE POWER STEERING FAILED I WAS DRIVING OUT OF A PARKING LOT. I MADE IT HOME OK BUT I NARROWLY AVOIDED AN ACCIDENT JUST BEFORE ARRIVING TO MY HOUSE DUE TO THE STEERING FAILURE. PLEASE SEE SUPPORTING DOCUMENTS OF THE ORIGINAL RECALL AND MY REPAIR DOCUMENTS IN JAN. 2018. I PUCHASED THE VEHICLE FROM A PRIVATE PARTY IN AUGUST 2015 I WAS NOT AWARE OF ANY RECALL AT THAT TIME OR AT THE TIME OF THE FAILED REPAIR FROM 2014.

Mileage: 164,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. AFTER STARTING THE VEHICLE AND DRIVING IN REVERSE, THE "POWER STEERING ASSIST FAULT" MESSAGE SUDDENLY DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

I WAS DRIVING ON A HIGHWAY AND MADE A LEFT TURN, WHILE STEERING TURNING BACK TO THE RIGHT IT FELT AS THOUGH IT WANTED TO LOCK BUT EVENTUALLY BROKE AND WENT TO NORMAL. THIS HAS HAPPENED 4 DIFFERENT TIMES SINCE VEHICLE PURCHASED. TOOK IT TO MY LOCAL FORD DEALERSHIP IN FREDERICKSBURG, VA, THEY TOLD ME AFTER TESTING, I NEEDED A STEERING COLUMN EPAS AT THE TUNE OF $1400. THEY SAID YOU COULD NOT JUST REPLACE THE EPAS PART ON MY PARTICULAR VEHICLE AND IT WAS NOT ONE OF THE ONES RECALLED EARLIER. AFTER LOOKING ONLINE AND CHECKING WITH ANOTHER DEALER, I HAVE LEARNED THAT THE EPAS PART CAN BE REPLACED BUT APPARENTLY FORD WILL NOT LET THEIR SERVICE TECHS JUST REPLACE THAT PART. THIS IS NOT RIGHT, I HAVE PAID A LOT FOR THIS VEHICLE, NEW, AND THE REPLACEMENT OF THAT STEERING IS MORE THAN I RECEIVE A MONTH FROM DISABILITY. THANKFULLY I HAVE NOT BEEN IN A SITUATION OF AN ACCIDENT. WHAT CAN WE AS CONSUMERS DO TO DEMAND THAT FORD TAKE OWNERSHIP AND HELP OUT THEIR LOYAL CUSTOMERS? I AM LOOSING MORE AND MORE FAITH IN FORD (3 OUT OF MY 4) SERVICE VISITS SHOWED THAT THE SERVICE TECH PUT A CHECK MARK THAT THE POWER STEERING FLUID WAS OK?????? ANOTHER PROBLEM, IN FEB. 2018 SERVICE VISIT, THEY SAID MY TREAD WAS IN THE YELLOW. BACK AGAIN FOR SERVICE IN AUG. 2018, SHOWED TREAD IN GREEN??? THIS IS WHY I WENT BACK FOR THIS CHECK UP ON ALL THINGS AT NOT CHARGE AFTER SPEAKING TO THE SERVICE MANAGER. IF I HAD NOT TAKEN IT BACK FOR A REVISIT, I PROBABLY WOULD NOT HAVE FOUND OUT ABOUT THE STEERING! I WILL SAY MY LAST VISIT WAS THE BEST I HAVE HAD TO DATE, THANKS TO THE SERVICE TECH. STILL I AM NOT SURE I WOULD EVERY PURCHASE ANOTHER FORD!

Mileage: 95,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING ASSIST DEFAULT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE AND HAD IT TOWED TO LINDSAY FORD (LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) TO BE DIAGNOSED. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, ONLY THE SOFTWARE UPDATE WAS PERFORMED, WHICH WAS INSUFFICIENT. THE PART WAS REPLACED AT THE COST OF THE OWNER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 65 MPH, AN ALARM SOUNDED AND THE STEERING WHEEL SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO A PARKING LOT TO ATTEMPT TO RESTART THE IGNITION, BUT THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO ASHEVILLE FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806) WHERE THE POWER STEERING MODULE WAS REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,500.

Mileage: 117,500

THE CAR STEERING COLUMN STARTED TO LOCK UP WHILE IT WAS PARKED WHEN YOU START THE CAR THE STEERING WHEEL WOULDN'T TURN AFTER AWHILE IT WOULD YOU WERE ABLE TO TURN ON THE CAR IN THE STEERING WHEEL WERE FUNCTION AFTER A WHILE THE CAR WOULD DO IT WHILE DRIVING THE CAR WAS BROUGHT OVER TO THE DEALERSHIP STEERING COLUMN WAS REPLACED A FEW MONTHS LATER SAME ISSUES STEERING WHEEL COLUMN OR STEERING WHEEL WOULD HIT WHEN TURNED BROUGHT BACK TO THE DEALERSHIP IT WAS REPLACED THE SECOND TIME NOW ALL ELECTRONICS RELATING TO THE BRAKES ARE HAVING ISSUES LIKE BRAKE SWITCH STARTS TO MALFUNCTION OR BRAKES GET LOCKED UP. THE CAR WOULD HAVE TROUBLES EITHER PARKED OR WHILE DRIVING. I BOUGHT THE CAR FROM A DEALERSHIP SO I'M NOT SURE IF THIS CAR HAD PRIOR ISSUES TO THAT NOTHING WAS DISCLOSED WHEN I PURCHASED IT. I AM AWARE OF OTHER FORD ESCAPE 2009 MODELS HAVE THE SAME ISSUE AND HAVE BEEN RECALLED

Mileage: 72,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY INTO A PARKING LOT. THE CONTACT WAITED FOR A MOMENT AND WAS ABLE TO DRIVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BEAU TOWNSEND FORD (1020 W NATIONAL RD, VANDALIA, OH 45377, (937) 898-5841) WHERE THE POWER STEERING WAS RESET. THE DEALER DIAGNOSED THAT A NEW STEERING COLUMN NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

SEVERAL TIMES WHILE DRIVING/TURNING, THE CAR WOULD DING AND A VERY BRIEF MESSAGE WOULD FLASH ON THE CONSOLE. COULDN'T READ IT FAST ENOUGH BEFORE IT WENT AWAY. TODAY GOT IN AFTER WORK AND THE POWER STEERING ASSIST FAULT MESSAGE CAME ON AND THERE IS NO POWER STEERING. THERE IS A RECALL FOR THIS FOR THIS MAKE AND MODEL YEAR, BUT APPARENTLY NOT FOR EVERY VEHICLE. SEARCHING ONLINE FOUND MULTIPLE OTHER PEOPLE TALKING ABOUT THE SAME PROBLEM IN 2009 ESCAPES (OR OTHER YEARS INCLUDED IN THAT RECALL) THAT WERE NOT COVERED IN THE RECALL. WONDERING IF THE RECALL SHOULD BE EXPANDED. THIS IS A VERY EXPENSIVE FIX AND NOT SOMETHING THAT IS VERY LIKELY TO GO OUT OTHERWISE.

Mileage: 138,000

STEERING VERY HARD TO MOVE. VEHICLE WAS WORKING FIND DROVE HOME FROM WORK PARKED IT. THE NEXT DAY GOT IN THE CAR AND STARTED IT WENT TO MOVE STEERING WHEEL IT WAS VERY HARD TO MOVE. I CALLED FORD DEALER AND ASKED IF THERE WAS A RECALL FOR THE STEERING SHE ASKED FOR VIN AND IT HAS NO RECALL FOR THAT VIN. VEHICLE IS AT FORD DEALER FOR SCHEDULE STEERING REPAIR.

LOSS OF POWER STEERING WHILE IN MOTION EXITING HIGHWAY.

Mileage: 130

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. *DT CONSUMER STATED SHE DOES BELIEVE THE RECALL ACTION WAS PERFORMED. UPDATED 02/01/19*JB

Mileage: 32,000

"TAKATA RECALL" AT ONE TIME THERE WAS A RECALL FOR THE POWER STEERING, THAT IS WHAT IS WRONG WITH MY 2009 ESCAPE. I CAN BE DRIVING DOWN THE ROAD AND ONE SECOND I HAVE POWER STEERING AND THE NEXT SECOND MY STEERING WHEEL WILL LOCK UP. IF IT DIDN'T GET FIXED WHEN THERE WAS A RECALL THEN CAN I TAKE IT BACK TO BE FIXED AGAIN

Mileage: 178,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED LINDSAY FORD (260 W ELM ST, LEBANON, MO 65536, (888) 352-0403) TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. *TT*JB CONSUMER STATED ENTIRE STEERING COLUMN HAS TO BE REPLACED.*JB

Mileage: 125,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE AND SHIFTED INTO DRIVE, THE POWER STEERING FAILED. THE VEHICLE WAS SERVICED AT THEODORE ROBINS FORD (2060 HARBOR BLVD, COSTA MESA, CA 92627, 800-494-0756) PER NHTSA CAMPAIGN NUMBER: 16V284000 (STEERING), BUT THE STEERING FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

ELECTRIC POWER STEERING WILL LOCK UP WITHOUT WARNING WHILE IN MOTION

Mileage: 31,234

I STARTED MY VEHICLE AFTER WORK AND I HAD NO POWER STEERING AT ALL. I DRIVE AN HOUR ONE WAY RO WORK EVERYDAY WITH NO ISSUES EXCEPT NOW THIS. I DID SOME RESEARCH ONLINE AND FOUND THEIR MAY BE A RECALL. WHEN I CALLED FORD THEY SAID THAT MY VIN # HAD NO RECALLS AND THERE WAS NOTHING THEY CAN HELP ME WITH.

Mileage: 213,000

POWER STEERING RANDOMLY GOES OUT, USUALLY WHEN STARTING THE CAR BUT SOMETIMES WHILE DRIVING. OBDII CODE ASSOCIATED WITH THIS LOSS OF STEERING IS B1342. THERE IS AN ACTIVE RECALL FOR THE SAME MAKE MODEL AND YEAR AS MY VEHICLE WITH THE EXACT SAME SYMPTOMS AND CODE, BUT FORD REFUSES TO INCLUDE MY VIN IN THE RECALL (14S05).

Mileage: 125,000

MESSAGE ON DASHBOARD: POWER STEERING ASSIST FAULT. STEERING WHEEL IS LOCKED. NOT ABLE TO TURN WHEEL. CAR IS NOT ABLE TO BE DRIVEN. WAS ABLE TO VERIFY A RECALL FROM 2014. WHICH I NEVER WAS NOTIFIED OF THIS. THIS IS THE FIRST TIME I'VE HAD THIS PROBLEM. RECALL# 14V28400. FORD RECALL#14S05. MY CAR WAS IN MOTION WHEN MESSAGE APPEARED ON DASHBOARD. I WAS ABLE TO DRIVE THE CAR HOME SAFELY. SOON AS I PULLED IN MY DRIVEWAY. THE CAR LOCKED. I HAVE NOT BEEN ABLE TO DRIVE SINCE. THIS OCCURRED ON 10/21/2018.

Mileage: 145,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWER STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

WHILE DRIVING WITH MY WHOLE FAMILY. 2 LITTLE GIRLS 12 AND 6 AND THANKFULLY MY HUSBAND DRIVING AND NOT ME, WE WERE RETURNING A RENTAL CAR WHEN MY CAR FLASHED OUT OF NO WHERE GOING ABOUT 45MPH POWER STEERING ASSIST FAULT UPON MY RESEARCH; THERE HAS BEEN CERTAIN VEHICLES RECALLED. COME ON FORD! WHATEVER THE DEFAULT IS, CAN YOU AT LEAST GIVE US OWNERS INSIGHT ON THIS STUFF TO GET IT FIXED? IS THIS SOME KIND OF MONEY MAKER FOR YOU ALL? TO SET UP CERTAIN TIMERS FOR THIS STUFF TO HAPPEN? I'M JUST SO THANMF THAT I WASN'T DRIVING. I WOULD HAVE NOT HAD THE POWER MY HUSBAND DOES TO OVERTAKE THE WHEEL. PLEASE PLEASE PLEASE DO SOMETHING!

Mileage: 158,530

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE CONTACT PULLED THE VEHICLE OVER AND WAS ABLE TO DRIVE HOME. EARL FLOYD FORD (2687 KY-227, CARROLLTON, KY 41008, (888) 278-4062) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POTENTIAL CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.

Mileage: 162,000

THE POWER STEERING INTERMENTLY GOES OUT IT EITHER WORKS WHEN I START THE CAR OR IT DOESN'T. I WAS TOLD I HAVE TO REPLACE THE ENTIRE STEERING COLUMN SINCE THAT IS WHERE ALL OF THE ELECTRICAL PARTS ARE LOCATED. FORD SAYS THIS IS NOT UNDER THERE RECALL AND IT WILL BE $1350 TO REPLACE. THIS SEEMS TO BE AN ISSUE FROM WHAT I AM SEEING FORD WANTS TO TAKE NO RESPONSIBILITY FOR THIS

Mileage: 88,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE LOW AIR VALVE SENSOR INDICATOR ILLUMINATED, INDICATING THAT ONE OF THE TIRES EXPERIENCED LOW AIR PRESSURE. MOMENTS LATER, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JONES FORD, 2410 OCEAN HWY 17 SOUTH, SUPPLY, NC) WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 154,000. *TT*JB

Mileage: 154,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED ON SEVERAL OCCASIONS AND WAS DIFFICULT TO TURN LEFT OR RIGHT. THE CONTACT RESTARTED THE VEHICLE CONTINUOUSLY IN AN EFFORT TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND ALSO RECURRED WHILE IN REVERSE GEAR. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-15831770. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE "POWER STEERING ASSIST FAULT" MESSAGE DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (JACK KAIN FORD, 3405 LEXINGTON RD, VERSAILLES, KENTUCKY) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED IN 2014 PER AN UNKNOWN NHTSA CAMPAIGN. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 55 MPH, THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO DEAN ARBOUR FORD (1001 U.S. 23 NORTH, ALPENA, MI 49707, 888-232-8051) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 63,224. *TT UPDATED 11/29/18*JB

Mileage: 63,224

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 55 MPH, THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO DEAN ARBOUR FORD (1001 U.S. 23 NORTH, ALPENA, MI 49707, 888-232-8051) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 63,224. *TT UPDATED 11/29/18*JB

Mileage: 63,224

A FEW DAYS AGO WHILE DRIVING ON LOCAL ROADS AT APPROX 30 MPH, THE POWER STEERING CUT OUT AND THE BATTERY LIGHT LIT. I PULLED OVER RE-STARTED CAR, DROVE ANOTHER 2 MILES AND SAME HAPPENED WHILE GOING AROUND A BEND IN ROAD CAUSING ME TO PARTIALLY GO INTO ONCOMING LANE. THIS HAPPENED 3 MORE TIMES WHILE BRINGING CAR TO REPAIR SHOP AND NOW TOLD I NEED A COMPLETE STEERING COLUMN DUE TO ALL COMPUTERIZED STEERING CONTROLS BEING LOCATED IN THE COLUMN. IS FORD DOING ANYTHING TO RECTIFY THIS OBVIOUS COMMON AND DANGEROUS PROBLEM ? I AM THE ORIGINAL OWNER OF THIS VEHICLE.

Mileage: 94,000

ON 10/6/18 I BEGAN EXPERIENCING A SUDDEN STIFFNESS IN MY STEERING WHEEL AS I TURNED THE CORNER ON A MAIN CITY STREET. AT THIS POINT I HAD TO PULL OVER CAUTIOUSLY THREE BLOCKS AWAY INTO A GAS STATION AND CALL TRIPLE AAA TO GET TOWED HOME. THE TRIPLE AAA EMPLOYEE ATTEMPTED TO DRIVE IT AROUND THE GAS STATION NOTING ALSO THAT THERE IS AN ON AND OFF STIFFNESS WITH THE STEERING WHEEL. I GOT TO GET MY VEHICLE TOWED AGAIN SINCE ITS SATURDAY NIGHT, AND NO ONE IS OPEN. IT WILL NEED TO BE TOWED FORD OR ANOTHER REPAIR SHOP. BASED ON THE RECALL INFORMATION, I COULD POSSIBLY NOT BELONG IN JOB#1 FROM KANSAS CITY, MISSOURI. I AM HOPING THIS RECALL APPLIES TO MY VEHICLE. I WILL CALL YOUR OFFICE ON MONDAY AS WELL AS MY FORD DEALERSHIP. I HOPE THAT I CAN RESOLVE THIS ISSUE QUICKLY AND SAFELY. IT WAS A VERY SCARY EXPERIENCE FOR ME. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER.

Mileage: 41,500

POWER STEERING WENT OUT AS I WAS DRIVING DOWN THE ROAD. CONTINUES TO GO IN AND OUT. I SEE THE RECALL FOR CERTAIN VEHICLES. OBVIOUS MY CAR IS HAVING THE SAME ISSUE AS RECALLED VEHICLES. ONLY 74K MILES.

Mileage: 74,000

POWER STEERING HAS BEEN GOING OUT OVER THE LAST SEVERAL MONTHS. I HAVE TO PUT ALL MY STRENGTH INTO BARELY BEING ABLE TO TURN THE STEERING WHEEL. THIS HAS OCCURRED AT HIGH SPEEDS ON THE INTERSTATE WITHOUT WARNING, NEARLY CAUSING AN ACCIDENT. IT HAS OCCURRED IMMEDIATELY UPON STARTING VEHICLE. AS OF NOW, WE HAVE NOT BEEN ABLE TO GET IT TO WORK AT ALL FOR NEARLY A WEEK. USUALLY, TURNING VEHICLE ON AND OFF OVER AND OVER WILL AT SOME POINT GET THE POWER STEERING TO WORK BUT NOT ANYMORE. THIS IS A HUGE SAFETY ISSUE HAPPENING WITH AN UNACCEPTABLE NUMBER OF FORD ESCAPES AND FORD WILL NOT ACKNOWLEDGE!!! IS IT GOING TO TAKE TERRIBLY INJURY OR DEATH BEFORE THIS IS ADDRESSED?

HAPPENED THREE TIMES IN 20 MINUTES ON 08/16/2018: VEHICLE WAS IN MOTION EACH TIME, SUDDENLY AND WITHOUT WARNING ENGINE STOPPED, ALL WARNING LIGHTS LIT UP ON DASHBOARD AND LOST COMPLETE CONTROL OF STEERING, SPEED CONTROL. WHEELS LOCKED UP AND ALMOST CAUSED MULTIPLE ACCIDENTS. HAD TO PULL OVER AND TURN ON VEHICLE AGAIN.

Mileage: 72,000

WAS DRIVING AND POWER STEERING ASSIST STOPPED WORKING WHEN PULLING INTO A PARKING LOT.. ALMOST CAUSED A ACCIDENT.

Mileage: 187,203

POWER STEERING ELEC ASSIST WENT OUT AND MUST USE MANUAL STEERING.

Mileage: 50,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BILL BROWN FORD AT (734) 399-4244 (LOCATED AT 32222 PLYMOUTH RD, LIVONIA, MI 48150) AND WAS INFORMED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V28400 (STEERING) WAS A ONE TIME REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 50 MPH, THE CONTACT LOST POWER STEERING ABILITY WITHOUT WARNING. THE DEALER (HUB CITY FORD, 2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

WHEN DRIVING WITH MY CHILDREN THE ELECTRONIC POWER STEERING WENT OUT IN MY 2009 FORD ESCAPE AS I WAS PASSING A SEMI TRUCK, CAUSING ME TO NEARLY CRASH INTO A GUARD RAIL AT 70MPH ON THE HIGHWAY. UPON RESEARCH OF MY VEHICLE I FOUND THAT THERE IS A RECALL ON MY VEHICLE FOR THIS AND FORD IS REFUSING TO MAKE THE REPAIR. THIS IS MY ONLY VEHICLE USED TO SUPPORT MY FAMILY.

Mileage: 151,000

AS I WAS DRIVING DOWN THE FREEWAY MY VEHICLES POWER STEERING WENT OUT AND WENT TO MANUAL CONTROL AND I HAD MY GRANDCHILDREN IN THE VEHICLE AT THE TIME. AFTER DOING SOME RESEARCH I FOUND OUT THAT THERE HAD BEEN A RECALL FOR THIS ISSUE BUT ONLY ON MODELS OUT OF KANSAS CITY PLANT. APARENTLY THIS ISN'T THE CASE, AFTER RESEARCH THERE HAS BEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS WITH THE SAME ISSUE AND TOLD THE SAME THING BY FORD THAT IT'S NOT COVERED UNLESS IT CAME FROM KANSAS CITY PLANT. THIS REPAIR COST ME 2,228 DOLLARS AND ONLY 249 DOLLARS WAS LABOR. THE ONE PART FROM THE FORD DEALER WAS 1564 WHICH SHOULD HAVE BEEN COVERED SINCE FORD KNOWS THIS IS A KNOWN ISSUE. I ALSO HAD TO REPLACE MY IGNITION SWITCH BECAUSE IT CAUSED IT TO HAVE AN ISSUE.

Mileage: 135,000

A LOSS OF POWER STEERING OCCURS WHILE DRIVING AND WHEN PARKED. I'M EXTREMELY CONCERNED THIS WILL HAPPEN ON A MAJOR HIGHWAY AND PUT MY FAMILY AND OTHER DRIVERS AT RISK.

Mileage: 106,000

THE POWER STEERING IS NOT OPERATING CORRECTLY. THERE WAS A RECALL ON THIS MODEL BUT NOT MY VEHICLES VIN. THIS IS RIDICULOUS. I HAVE KIDS AND CANT DRIVE A VEHICLE WITH STEERING ISSUES AND DONT UNDERSTAND WHY ONLY CERTAIN VINS WERE GIVEN THE RECALL. MY CAR WAS MANUFACTURED AT THE KANSAS CITY PLANT WHERE AFTER RESEARCHING IS WHERE THE RECALLS WERE FROM

Mileage: 206,327

I HAVE BEEN HAVING MY POWER STEERING GO OUT RECENTLY. IT STARTED ON AUGUST 4, 2018. WHEN I TURN ON MY VEHICLE, I HAVE HAD NO POWER STEERING, AND I HAVE HAD TO TURN THE VEHICLE OFF AND BACK ON SEVERAL TIMES TO GET THE POWER STEERING TO WORK AGAIN. I AM CONCERNED THAT IT MAY GO OUT WHILE I AM DRIVING, AND MOST OF MY DAILY COMMUTE IS ON THE HIGHWAY.

Mileage: 132,328

TRACKING #11113388 FILED 7/24/18 UPDATE. LOST USE OF POWER STEERING MAKING IT IMPOSSIBLE TO STEER IN AND OUT OF PARKING SPACES. CAR INITIALLY TAKEN TO FIRESTONE WHO CONTACTED FORD WITH DIAGNOSTIC AND TOLD TO REPLACE SENSOR- THIS DID NOT CORRECT PROBLEM. FIRESTONE REFERRED US BACK TO FORD REPAIR DUE TO THE COMPLAINTS ON FILE AND RECALL ON SENSOR/SOFTWARE. CAR TAKEN TO FORD; AFTER DIAGNOSTIC- STEERING COLUMN NEEDED REPLACING AT A COST TO THE OWNER OF $1600; WORK COMPLETED.

Mileage: 136,222

ERROR MESSAGE: 'POWER STEERING ASSIST DEFAULT' TRAVELING ON HIGHWAY AT 35MPH IN STOP AND GO TRAFFIC DURING RUSH HOUR.

Mileage: 136,222

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING THE VEHICLE AT ANY RATE OF SPEED, THE EPS FAILED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER EACH TIME THE FAILURE OCCURRED. AN INDEPENDENT MECHANIC MENTIONED THAT THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE DEALER (JAMES FORD OF WILLIAMSON LLC, 3923 NY-104, WILLIAMSON, NY 14589, (315) 589-2299) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE HESITATED, STALLED, AND RESTARTED. THE CONTACT STATED THAT THE STEERING LOST POWER AND THE "POWER STEERING ASSIST FAULT" INDICATOR ILLUMINATED. THE CONTACT CALLED TURNPIKE FORD OF CHARLESTON/MARMET AT 304-925-0431 (LOCATED AT 7891 MACCORKLE AVE, CHARLESTON, WV 25315) AND WAS INFORMED THAT THE STEERING WAS SERVICED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC TESTING FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.

Mileage: 139,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

STEERING LOOSES ASSIST. LUCKILY IT HAPPENED PARKED. COULD NOT MOVE VEHICLE OUT OF SPOT BECAUSE COULDN'T TURN STEERING WHEEL. ELECTRONIC POWER STEERING FAILURE.

Mileage: 79,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. AFTER PULLING OUT OF A PARKING SPACE, THE STEERING WHEEL SEIZED AND REQUIRED ADDITIONAL EFFORT TO SAFELY OPERATE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER (BILL KAY FORD, 2556 S CICERO AVE, MIDLOTHIAN, IL) WAS CALLED; HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR ANY REPAIR EXPENSES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Mileage: 75,000

MY STEERING WENT FROM EASY TO TURN TO VERY HARD TO TURN. I WAS PULLING ONTO HIGHWAY AND IT WENT TO SO HARD TO TURN I COULD NOT TURN BACK INTO THE LANE I WAS SUPPOSED TO BE PULLING INTO. THIS WAS NOT THE ONLY TIME EITHER!! I HAVE RESEARCHED AND FOUND NUMEROUS COMPLAINTS WITH THE SAME ISSUES. THIS IS A SAFETY HAZARD, NOT ONLY FOR THE DRIVER BUT FOR OTHERS ON THE ROAD. WITH THE AMOUNT OF THE SAME COMPLAINTS THIS SHOULD BE A SAFETY RECALL. I KNOW I AM ONLY ONE LIFE BUT I AM A MOTHER, A DAUGHTER, A FRIEND AND I THINK THAT MAKES MY LIFE PRETTY IMPORTANT! THANK YOU FOR YOU HELP!

Mileage: 69,000

POWER STEERING WENT OUT.

Mileage: 113,099

LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING.

'TAKATA RECALL' I WAS IN A CAR ACCIDENT JUNE 8TH 2018 WHERE MY SUV WAS TOTALED OUT. MY AIRBAGS DIDN'T DEPLOY SO I'M TRYING TO SEE WHAT HELP CAN I GET. I WAS MAKING PAYMENTS ON THE SUV. I HIT MY HEAD BAD NOW I SUFFER HEAD ISSUES THAT I'M GETTING TREATED FOR ALSO I HAD A PASSENGER WHO WAS HURT.

POWER STEERING FAILED.

Mileage: 47,407

THE 14S05=RECALL NUMBER. I ONLY FOUND IT THROUGH CREDIT KARMA. IT CONCERNS THE EPS COMPONENT FAILING AND CAUSING THE VEHICLE TO BECOME HARD TO STEER! I HAVE NEVER RECEIVED A NOTICE OF RECALL FOR THIS VEHICLE I DRIVE TO WORK, AND I SWING SHIFT, DAY, EVENING, AND MIDNIGHT ON DANGEROUS ROADS!

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER NOTICED THAT THE POWER ASSIST FAULT INDICATOR WAS ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER (SAN TAN FORD, 1429 E MOTORPLEX LOOP, GILBERT, AZ 85297) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT DUE TO THE NATURE OF THE FAILURE, THEY WOULD BE UNABLE TO ASSIST AND IT WOULD BE AN OUT OF POCKET COST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

POWER STEERING WENT OUT ON THIS MODEL. THERE WAS A RECALL FOR VEHICLES FROM THE PLANT IN KC BUT NO OTHER PLANTS. THE CAR WAS IN MOTION WHEN THIS WENT OUT. MY DAUGHTER WAS STRANDED IN FERGUSON MO FOR OVER TWO HOURS.

Mileage: 160,000

TAMARA RECALL - BAILEY CAN MOVE MY WHEEL AND IT'S ELECTRIC ONLY HAD IT FOR A COUPLE OF WEEKS AND BARELY DRIVE IT BUT MAKES PAGES ON IT AND THERE WAS NO RECALL ON THE CAR

LOSS OF POWER STERRING. STEERING BECOMES VERY TIGHT HARD TO TURN.

Mileage: 175,000

THE ELECTRIC POWER STEERING WENT OUT , AND ONE YEAR A GO I HAD 2008 FORD ESCAPE XLT AND I HAD THE SAME ISSUES , BUT ON THE 2008 HAS RECALL BUT THE 2009 THERES NO RECALL ,

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE POWER ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL VIBRATED, MOVING FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER (CREST FORD INC., 22675 GIBRALTAR RD, FLAT ROCK, MI 48134) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) A YEAR AND HALF AGO. AT THAT TIME, THE POWER STEERING CONTROL MODULE AND THE INSTRUMENT CLUSTER MODULE SOFTWARE WERE UPDATED. THE MANUFACTURER STATED THAT THE VIN HAD NO RECALLS AND PROVIDED NO OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

RECALL 14S05 TORQUE SENSOR INSTALLATION

MY 2009 FORD ESCAPE XL BECAME VIRTUALY IMPOSSIBLE TO TURN A CORNER OR TURN THE WHEEL AT ALL TO PARK MY CAR ON MAY 2,2018. I ALMOST THREWH MY BACK OUT JUST TRYING TO GET HOME AFTER A 15 MINUTE DRIVE. I HAD IT TOWED TO A MECHANIC WHO TOLD ME THE STEERING MODULATOR NEEDED TO BE REPLACED AND THIS INCLUDED THE WHOLE STEERING COLUMN. THIS MECHANIC IS AWARE OF THE 2008-2011 RECALL INVOLVING THE FORD ESCAPE MANUFACTURED IN KANSAS USA. MY ESCAPE WAS MANUFACTURED THERE BUT I WAS TOLD THE VEHICLES BEING RECALLED FOR THE STEERING ISSUE WERE FROM A DIFFERENT PANT NUMBER. MY MECHANIC DISAGREES AND FEELS MY FORD ESCAPE HAS THE SAME EXACT FAULTY ISSUE AND IT IS A HAZARD TO DRIVE.

Mileage: 85,000

STEERING BECOMES VERY TIGHT HARD TO TURN

Mileage: 120,000

POWER STEERING ASSIST FAULT. DAYS LEADING UP TO THIS WARNING I ONLY HEARD THE COMPUTER BELL DING AND THEN NOTHING NO DISPLAY. ON THE DAY DRIVING TO WORK ON HWY. THE COMPUTER DISPLAY CAME ON AND THE POWER STEERING WENT OUT. HAD TO MAUNALLY TURN VERY HARD .COULD NOT MAKE ANY QUICK TURNS.IF I HAD TO GET OUT OF THE WAY.

Mileage: 163,000

POWER STEERING ASSIST FAULT RESULTING IN NO POWER STEERING.

Mileage: 121,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL FAILED TO TURN LEFT AND RIGHT. IN ADDITION, THE WRENCH SYMBOL WAS ILLUMINATED AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 186,000.

Mileage: 186,000

ELECTRIC STEERING FAILED INSTANTLY WITHOUT WARNING CAUSING HUGE INCREASE IN STEERING EFFORT,SO MUCH SO THAT A SMALL PERSON CANNOT CONTROL THE CAR.A HUGE SAFETY RISK. THE CAR WAS MOVING ALONG THE ROAD AT THE TIME OF FAILURE.

Mileage: 198,000

POWER STEERING GAVE UP.

Mileage: 154,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE RECALL AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

THE ELECTRIC POWER STEERING IN OUR 2009 FORD ESCAPE STOPPED WORKING MAKING IT VERY DIFFICULT TO DRIVE IT. THE SERVICE LIGHT CAME ON ON THE WAY TO WORK AND THEN THE STEERING WAS VERY DIFFICULT WHEN ATTEMPTING TO LEAVE WORK AT THE END OF THE DAY. IT IS NOT INCLUDED IN THE CURRENT RECALL FOR 2009 FORD ESCAPES AND NEEDS TO BE ADDED.

Mileage: 85,000

LOST STEERING. UNABLE TO STEER.

Mileage: 189,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AND REQUIRED EXCESSIVE EFFORT TO TURN THE STEERING WHEEL. IN ADDITION, THE POWER STEERING AND BRAKE WARNING INDICATORS ILLUMINATED. MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX 77024) DIAGNOSED THAT THE POWER STEERING ASSEMBLY WOULD HAVE TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

WHILE DRIVING THE STEERING WHEEL GETS STUCK AS IF I'M OUT OF POWER STEERING FLUID, WHICH IT'S NOT. ALSO, THE WHEELS ARE SHAKY AND FEEL LIKE THEIR ABOUT TO COME OFF. SOMEONE HIT MY VEHICLE AND IT COMPLETELY WENT OUT. NOW I'M PAYING FOR A RENTAL UNTIL GETS FIXED AND I'M PAYING FOR THE REPAIRS INSTEAD OF THE COMPANY.

Mileage: 103,500

POWER STEERING FAILED WHILE DRIVING. STEERING COLUMN WAS REPLACED BY STORMS FORD, EAST HAMPTON, NY, 10/24/17. MILEAGE: 34438. STEERING FAILED AGAIN, 3/30/18. MILEAGE: 35400. IS THERE ANY RECALL OR OTHER RECOURSE TO SOLVE THIS PROBLEM?

Mileage: 34,400

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SHOOK GENTLY AND THEN SHOOK VIOLENTLY. AFTER STARTING THE VEHICLE, THE POWER STEERING MESSAGE ILLUMINATED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, WHILE TURNING THE STEERING WHEEL, THE LIGHTS ILLUMINATED AND THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT ABOUT A RECALL FOR THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO FAMILY OF PA (170 YORK RD, CARLISLE, PA 17013) WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE RECALL WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN LEFT OR RIGHT. LES STUMPF FORD IN APPLETON, WISCONSIN WAS MADE AWARE OF THE FAILURE AND OFFERED TO RESET THE PCM. THE DEALER WOULD NOT REPLACE THE TORQUE SENSOR OR STEERING COLUMN AS OUTLINED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BECAUSE THERE WERE NO DIAGNOSTIC TROUBLE CODES DISPLAYED WHEN TESTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

Mileage: 138,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AS A RESULT THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE TRI STAR FORD DEALERSHIP (930 US-22, BLAIRSVILLE, PA 15717) WHERE THE VEHICLE WAS DIAGNOSED WITH A POWER STEERING FAILURE. THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000. THE VIN WAS NOT PROVIDED.

Mileage: 195,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 40 MPH, THE STEERING WHEEL SEIZED AS THE WRENCH SIGN ILLUMINATED. THE VEHICLE WAS PULLED TO SIDE OF THE ROAD AND WAS TOWED TO THE HOLMES TUTTLE FORD LINCOLN TUCSON (888-298-7826, 660 W AUTO MALL DR., TUCSON, AR 85705) WHERE IT WAS STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND THE CONTACT WOULD HAVE TO PAY FOR FURTHER REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 147,000.

Mileage: 147,000

THE STEERING WHEEL LOCKS UP WHEN DRIVING. AND VIBERATES WHEN IDLING. ELECTRIC STEERING

Mileage: 5

I HAD TO HAVE THE ELECTRONIC STEERING ASSIST REPLACED IN MY FORD ESCAPE DUE TO THE POWER STEERING GOING OUT. THE VEHICLE WAS NOT IN MOTION WHEN IT WENT OUT. A FEW MONTHS LATER I LEARNED THAT THERE WAS A RECALL FOR "CERTAIN" MAKE AND MODEL ESCAPES. OBVIOUSLY, MY VEHICLE SHOULD HAVE BEEN INCLUDED.

Mileage: 134,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING COLUMN SEIZED WITHOUT WARNING. BRIGHTON FORD (8240 GRAND RIVER AVE, BRIGHTON, MI) WAS CONTACTED AND DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY OPEN RECALLS. THE CONTACT WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

Mileage: 123,000

FORD ESCAPE 140S05 TORQUE SENSOR WENT OUT ON MY CAR. I WAS IN THE MIDDLE OF A BUSY INTERSECTION. WHEN I CONTACTED THE DEALER SHIP THEY SAID THEY HAD FIXED THE RECALL IN 2015 AND WOULD NOT BE RESPONSIBLE FOR IT AGAIN. THIS DOES NOT HELP WITH THE SAFETY ANY PERSON DRIVING WITH ME OR IN ANOTHER VEHICLE IF I LOOSE ALL MY CAPACITY TO STEER. I BELIEVE THAT IF A RECALL IS DONE ON A CAR UNTIL THE CAR IS RUNNING ANY MORE. I AM GOING TO CONTACT FOR DEALERSHIP AS WELL. SAFETY FIRST!!!!

Mileage: 209,000

I WAS DRIVING IN THE HIGHWAY AND I WANT TO GO TO THE REST AREA AND TURN LEFT AND THE WHEEL GOT HARD TO TURN THE CORNER OF THE STREET, AFTER THAT NEVER LOOSENED TO DRIVE THE CAR

Mileage: 136,000

2 YEARS AGO , WHILE DRIVING MY 2009 FORD ESCAPE IN THE CITY AND HIGHWAY, I HAD EXPERIENCED DIFFICULTY WITH THE STEERING FREEZING WHILE DRIVING. I HAD TO RESTART THE CAR TO FREE THE STEERING WHEEL. I TOOK THE CAR TO THE DEALERS WHERE I PURCHASED THE CAR. THE CAR WAS EVALUATED, THEY FELT THAT THE CAR WAS OK AND WAS TOLD THAT THERE WERE NO RECALLS FOR THE CAR. AT THIS TIME, THE STEERING WHEEL SHAKES AND AT TIMES THE STEERING IS DIFFICULT BECAUSE OF THE VIBRATIONS AND FREEZING. TURNING THE CAR OFF AND ON FREES THE WHEEL BUT THE VIBRATIONS CONTINUES WITH A SLIGHT TOUCH OF THE WHEEL. I TOOK IT TO A MECHANIC, WHO INFORMED ME THAT IT WOULD COST 1,200.00 TO REPAIR, HOWEVER; I COULD STILL DRIVE THE CAR IF I COULD STAND THE NOISE.

Mileage: 110,100

MY VEHICLE LOSES POWER STEERING WHILE DRIVING. WHEN THE VEHICLE IS RESTARTED, POWER STEERING TEMPORARILY WORKS BUT THEN FAILS WHILE DRIVING.

Mileage: 110,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40-60 MPH, THE STEERING WHEEL FAILED TO MOVE IN ANY DIRECTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE ANGLE SENSOR NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 187,000.

Mileage: 187,000

STEERING WHEEL STARTED TO SHAKE WHEN STOPPED,WITH BRAKE PEDAL DEPRESSED. A FEW HUNDRED MILES LATER LOST POWER STEERING.ALSO TRANSMISSION DOWNSHIFTS HARD, ALSO NOTICEABLE CLUNK WHEN SHIFTING FROM PARK TO REVERSE.

Mileage: 111,800

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RICH FORD, 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) AND WAS INFORMED THAT THE VEHICLE HAD BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY AND TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

I KNOW THAT THERE IS A RECALL ON POWER STEERING AND MY VIN IS NOT INCLUDED. MY POWER STEERING ISN'T WORKING. IT SHOWED A FAULT DRIVING ON THE HIGHWAY AND THEN IT WENT OUT.

Mileage: 155,250

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SHOOK AND VIBRATED WHILE THE ENGINE WAS IDLING. EVENTUALLY, THE POWER STEERING MALFUNCTIONED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 205,500. *TT THE CONSUMER STATED THE TORQUE SENSOR WAS REPLACED BUT DID NOT RESOLVE THE ISSUE. THE STEERING BOX WAS REPLACED, RESOLVING THE ISSUE. *TR

Mileage: 205,500

DASH WARNING "POWER ASSIST SYSTEM FAIL" CAME ON - STEERING LOCKED UP, WILL NOT TURN EITHER DIRECTION. DRIVING ON STREET AND TURNING INTO DRIVEWAY. CAR WOULDN'T TURN AND DROVE INTO YARD. FORTUNATELY NO OTHER CARS ON THAT SIDE OF DRIVEWAY. PROBABLY ELECTRIC POWER STEERING QUIT WORKING?

Mileage: 150,720

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SHOOK VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REDUCED THE SPEED AND TOOK THE NEXT EXIT. THE CONTACT NOTICED THAT THE POWER STEERING ABILITY SEIZED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

MY 16 YEAR OLD DAUGHTER WAS DRIVING HER 2009 ESCAPE WHEN THE POWER STEERING JUST STOPPED WORKING SUDDENLY. SHE ALMOST HAD AN ACCIDENT BECAUSE SHE WAS UNABLE TO STEER THE VEHICLE. AFTER RESEARCHING THIS ISSUE, THIS HAS BEEN A SEVERE PROBLEM WITH THIS MODEL YET ONLY SOME WERE RECALLED?????

Mileage: 85,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE OR SHIFT INTO REVERSE, THE POWER STEERING FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO WOLF MOTOR COMPANY (31148 PUMPKIN HILL RD, LE SUEUR, MD) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,995.

Mileage: 120,995

THE STEERING KICKS OUT OF POWER TO MANUAL. THIS VEHICLE WAS MADE IN KANSAS CITY AND OTHER VEHICLES FROM THAT SAME PLANT WERE RECALLED FOR THIS EXACT ISSUE, BUT NOT THIS VIN. WHAT'S UP WITH FORD STANDING BEHIND THERE PRODUCTS. THIS ISSUE COULD KILL PEOPLE BECAUSE OF LACK OF CONTROL OF THE VEHICLE. PUT FORD ON NOTICE....A LAWSUIT WILL BE HAPPENING IN THE FUTURE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE SPEEDOMETER, FUEL GAUGE, AND STEERING COLUMN SEIZED WHILE THE VEHICLE WAS DRIVEN 45 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED. THE CONTACT ALSO STATED THAT THE ALTERNATOR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED. NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH) WAS CONTACTED AND DIAGNOSED THAT THE STEERING CONTROL MODULE, INSTRUMENT CLUSTER MODULE, AND TORQUE SENSOR SOFTWARE WERE RESET. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT OFFER ANY ADDITIONAL REPAIRS, AND THE EXPENSE OF THE NEXT FAILURE WOULD BE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 156,000.

Mileage: 156,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE TRANSMISSION SEIZED AND THE STEERING WHEEL SEIZED TO THE RIGHT. THE CONTACT ALSO STATED THAT THE TRANSMISSION FAILED TO SHIFT CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, (866) 591-3943) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT *TR

Mileage: 98,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DRIVER HAD DIFFICULTY MANEUVERING THE STEERING WHEEL, BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO ROD BAKER FORD (16101 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 436-5681) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 14149117. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THEN DRIVEN TO MEL HAMBELTON FORD (11771 W KELLOGG AVE, WICHITA, KS 67209) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. PREVIOUSLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WRITE THEM A LETTER FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 111,000.

Mileage: 111,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO CHAPMAN FORD COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS ALREADY REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

I SEE THAT A RECALL WAS OUT FOR EPS ON THIS SUV BUT MINE IS NOT INCLUDED WHY

Mileage: 101,350

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED WHILE MAKING A RIGHT TURN. IN ADDITION, THE STEERING WHEEL SHOOK VIOLENTLY AND MADE A KNOCKING NOISE. BILL BROWN FORD IN LIVONIA, MICHIGAN WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.

Mileage: 143,000

TL* THE CONTACT'S AUNT OWNS A 2009 FORD ESCAPE. UPON STARTING THE VEHICLE, AN "ELECTRIC POWER STEERING ASSIST FAILURE" MESSAGE APPEARED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED FOX GRAND TRAVERSE (3464 US-31, TRAVERSE CITY, MI 49684, (231) 922-2000) AND WAS INFORMED THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE WAS UPDATED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL FAILED TO TURN WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE CONTACT CALLED A LOCAL DEALER (SHEEHY FORD LINCOLN OF GAITHERSBURG, 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

I BOUGHT A USED 2009 FORD ESCAPE IN SEPTEMBER, ABOUT A MONTH AGO, MY STEERING WHEEL STARTED SHAKING WHEN TURNING AND THEN IT WENT A AWAY FOR A FEW WEEKS. NOW, IT IS TERRIBLE AND I TOOK IT INTO A REPAIR SHOP FOR A DIAGNOSTIC AND THEY HANDED ME PAPERWORK FROM FORD MOTOR COMPANY REGARDING A SAFETY RECALL #14S05. AFTER DOING SOME RESEARCH AND CALLING FORD CORPORATE AND A LOCAL DEALERSHIP, FORD WILL NOT ACCEPT THIS RECALL AND TELLS ME THAT MY CAR DOES NOT QUALIFY. I DID SOME RESEARCH ON MY OWN AND IT SEEMS THAT THERE ARE THOUSANDS OF PEOPLE THAT ARE HAVING THIS SAME PROBLEM WITH FORD. SOMETHING NEEDS TO BE DONE. THIS PROBLEM AFFECTS YOUR STEERING CAPABILITY AND IS NOT SAFE TO BE ON THE ROADS. FORD IS AT FAULT AND NEEDS TO CLEAN THIS UP.

I HAVE A 2009 FORD ESCAPE V6. THERE IS A RECALL ON MY VEHICLE DUE TO THE POWER STEERING GOING OUT. RECENTLY MY STEERING WHEEL HAD STARTED SHAKING REALLY BAD AT TIMES AND NOW MY POWER STEERING HAS TOTALLY WENT OUT. THE INFORMATION PART ON MY VEHICLE TELLS ME THAT THERE IS A POWER STEERING SYSTEM FAULT. I CALLED THE COMPANY AND THEY TOLD ME THERE IS A RECALL BECAUSE THIS WAS MADE IN THE KANSAS FACTORY. THE PROBLEM IS THAT THEY WILL NOT FIX IT BECAUSE THEY SAY THAT SOMEONE TOOK MY VEHICLE INTO SOUTH CAROLINA TO GET IT CHECKED AND THERE WAS NO PROBLEM. THEY SAY THEY'VE DONE THEIR PART AND NOW I AND RESPONSIBLE. *** THEY DIDN'T DO ANYTHING TO FIX THE POWER STEERING. THE ONLY THING THEY'VE DONE WAS PUT IT ON A DIAGNOSTIC TEST AND IT CAME BACK GOOD BUT THAT WAS YEARS AGO. JUST BECAUSE THEY CHECKED IT YEARS AGO DOES NOT MEAN THEY PERFORMED ANYTHING TO FIX THE RECALL. THEY HAVE NOT DONE ANYTHING ON MY VEHICLE TO FIX THE RECALL AND THEY REFUSED TO FIX IT. THIS IS A RECALL AND THEY SHOULD BE RESPONSIBLE FOR FIXING IT. HOW CAN I GET THEM TO FIX THIS?............... I BELIEVE THERE'S ALSO A RECALL OR SOMETHING ON THE PURGE VALVE. MY CHECK ENGINE LIGHT STAYS ON AND IT SAYS THERE'S A MAJOR LEAK AND I BELIEVE IT'S EITHER BECAUSE THE GAS TANK BECAUSE THERE'S NO GAS CAP FOR MY VEHICLE OR IT'S EITHER THE PURGE VALVE. EITHER WAY THAT SHOULD BE A RECALL BECAUSE A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEM. THIS SHOULD BE FIXED BY THE COMPANY AS WELL.

Mileage: 170,000

STEERING WAS SHAKING AND THEN STOPPED WORKING NO POWER AND STEERING SHAKES SCARED TO DRIVE IN CASE WILL LOCK UP

Mileage: 1

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK AND BECAME EXTREMELY DIFFICULT TO MANEUVER. WHILE IDLING, THE VEHICLE SHOOK, "JUMPED", AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN STATED THAT THE VEHICLE WAS INITIALLY TAKEN TO PHIL LONG FORD AT CHAPEL HILLS AT (719) 387-1099 LOCATED AT 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920 AS AN ATTEMPT TO TRADE THE VEHICLE HOWEVER, THE CONTACT STATED THAT SHE INQUIRED ABOUT DIAGNOSING THE VEHICLE AND THE DEALER REFUSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 161,444.

Mileage: 161,444

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL STARTED TO SHAKE, WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (GRIFFIN FORD LINCOLN, 1642 JANESVILLE AVE, FORT ATKINSON, WI 53538) STATED THAT THE STEERING MODULE WAS REPROGRAMMED YEARS AGO AS A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 152,000.

Mileage: 152,000

STEERING WHEEL STARTED SHAKING AND VIBRATING AT STOP LIGHTS. THIS WENT ON FOR ABOUT 3 DAYS THEN A MESSAGE APPEARED ON THE INSTRUMENT PANEL THAT SAID "POWER STEERING ASSIST FAULT". AFTER REACHING MY DESTINATION I TURNED THE VEHICLE OFF. UPON RESTARTING I HAD NO POWER STEERING. I DROVE THE VEHICLE HOME THEN TO THE DELERSHIP THE NEXT MORNING. THEY EXPLAINED THAT THEY RETRIEVED A CODE DTC B2278 AND SAID EITHER THE TORQUE SENSOR OR THE STEERING GEAR IS BAD AND THEY WOULD NEED TO TEAR DOWN THE STEERING COLUMN TO FIND OUT. THE ESTIMATE FOR THIS WAS $1200 TO $1800 DOLLARS. NOT HAVING THE RESOURCES TO HAVE THE CAR REPAIRED AT THE TIME THEY SENT ME ON MY WAY. HUMOROUSLY THE POWER STEERING WAS WORKING AGAIN AFTER THEY RETRIVED THE FAULT CODE. THAT LASTED ABOUT TWO DAYS AND NO MORE POWER STEERING. THIS VEHICLE IS LIKE DRIVING IN THE FIFTIES AGAIN. I AM A LARGE GUY AND REALLY HAVE TO STRAIN TO MAKE A TIGHT CURVE. I CAN'T IMAGINE WHAT WOULD HAPPEN WERE MY WIFE DRIVING. I UNDERSTAND AFTER A LITTLE RESEARCH THAT THIS IS A VERY COMMON PROBLEM FOR FORD AND SOME VEHICLES HAVE BEEN RECALLED FOR IT, UNFORTUNATELY NOT MINE. I WANT TO LET YOU KNOW THAT THE PROBLEM IS REAL AND THE DANGER IS IMMINENT. WOULD YOU PLEASE CHECK INTO THIS DANGEROUS SITUATION OF LOSING POWER STEERING BEFORE SOMEONE GETS KILLED?

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT THE POWER STEERING FAULT INDICATOR ILLUMINATED AND THE STEERING WHEEL BEGAN SHAKING. THE CONTACT DROVE HOME AND TURNED OFF THE VEHICLE. THE NEXT MORNING, THE VEHICLE WAS STARTED AND THE POWER STEERING WAS INOPERABLE. THE POWER STEERING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER (PHIL LONG FORD AT CHAPEL HILLS, 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT INQUIRED ABOUT A PREVIOUS RECALL ATTACHED. SINCE THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED IN 2014, THE CONTACT WAS INFORMED THAT THE RECALL COULD NO LONGER BE HONORED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT DUE TO THE AGE OF THE VEHICLE AND THE REPROGRAMMING OF THE POWER STEERING CONTROL MODULE, THE REPAIR WOULD HAVE TO BE PAID FOR AT HIS EXPENSE. THE VEHICLE REMAINED AT THE DEALER. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 149,000.

Mileage: 149,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN, BECAME INOPERABLE, AND FAILED TO MOVE. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GORDIE BOUCHER FORD, N88W 14300 MAIN ST, MENOMONEE FALLS, WI 53051) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS1404099. THE FAILURE MILEAGE WAS 154,578.

Mileage: 154,578

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 70 MPH, THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED; HOWEVER, THE POWER STEERING DID NOT EXPERIENCE A FAILURE UNTIL THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937, (866) 875-3224) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT FAILED TO PREVENT THE TORQUE SENSOR FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

POWER STEERING WENT OUT UNEXPECTEDLY, HAVE HAD 14S05 RECALL AND EXPERIENCING SAME ISSUE MANY HAVE HAD WITH THIS VEHICLE MODEL. STEERING COLUMN IS DEFECTIVE. HUNDREDS OF OTHERS ARE DEALING WITH THIS AS WELL IN 2009 FORD ESCAPE. POWER STEERING ASSIST FAULT

Mileage: 105,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM HOLZER FORD (39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 474-1234) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED, BUT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

POWER STEERING ASSIST ISSUE-POWER STEERING ABRUPTLY STOPPED CAUSING MAJOR ISSUES WITH ABILITY TO STEER VEHICLE AND FUNCTION SAFELY IN TRAFFIC.

Mileage: 134,000

POWER STEERING ON CAR WILL SHUT OFF AT RANDOM, AN AUDIBLE CLICK WILL BE HEARD WHEN POWER STEERING SHUTS ON OR OFF, WILL TURN ON AND OFF WHEN GOING STRAIGHT DOWN THE ROAD OR TURNING,HAVING CAUSED ME TO ALMOST CRASH DOZENS OF TIMES. THIS WILL ALSO HAPPEN WHEN VEHICLE IS STATIONARY BE AT A STOP LIGHT OR SIGN, OR EVEN IN DRIVEWAY WHEN VEHICLE STILL HAS YET TO BE DRIVEN. ALL DASH BOARD LIGHTS WILL ALSO TURN ON AND OFF, THIS SOMETIMES COINCIDES WITH THE SAME TIMING OF THE POWER STEERING GOING ON AND OFF BUT NOT ALWAYS. THE RED BATTERY SYMBOL WILL ALSO TURN ON IN DASHBOARD. EXTERIOR LIGHTS WILL HAVE PULSING GOING ON WITH BRIGHT AND DIMMING. POWER WINDOWS AND LOCKS STILL WORK PROPERLY DURING ALL OF THIS. CENTER CONSOLE (RADIO HEAT CLOCK) WILL TURN ON AND OFF AT RANDOM ALSO NOT NECESSARILY ALL TOGETHER. BATTERY AND ALTERNATOR CHECKED WITH MULTI METER AND WORKING PROPERLY. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS NOW. SOMETIMES IT WONT HAPPEN AT ALL OTHER TIMES IT IS CONSTANT ON THE DRIVES. MY RIDES ARE ANYWHERE BETWEEN 10-45 MINUTES.

Mileage: 105,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS AT A STOP SIGN, THERE WAS AN ABNORMAL SQUEAKING NOISE AND THE STEERING WHEEL JERKED TO THE LEFT. WHILE DRIVING 4 MPH IN REVERSE, THE STEERING WHEEL FAILED TO MANEUVER IN POSITION WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (PHIL LONG FORD, 1212 MOTOR CITY DR #A, COLORADO SPRINGS, CO 80905) AND WAS ADVISED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Mileage: 180,000

WHILE DRIVING, THE POWER STEERING BECOMES INTERMITTENT AND EVENTUALLY FAILS COMPLETELY. THIS PROBLEM OCCURRED ON THE ROAD AND ADVERSELY AFFECTS THE SAFETY AND FUNCTIONALITY OF THE VEHICLE.

Mileage: 112,000

THIS COMPLAINT CONCERNS THE POWER STEERING ASSIST FAULT FOR MY 2009 ESCAPE. THIS ALERT APPEARED THE MORNING OF 01/06/2018. ALTHOUGH THE DISPLAY READ POWER STEERING ASSIST FAULT, THE CAR HANDLED NORMALLY FOR MY DRIVE HOME. AFTER I HAD PARKED THE CAR, TURNED IT OFF, THEN RESTARTED IT, THE POWER STEERING ASSIST WAS COMPLETELY GONE. THE ROY O'BRIEN FORD DEALER, HERE IN SAINT CLAIR SHORES, MI(WHERE I BOUGHT IT FROM) TOLD ME THAT SINCE I HAD RESPONDED TO AND COMPLETED SOME SORT OF REPROGRAMMING OF THE STEERING, AS STATED IN A RECALL, THAT MY CASE WAS CLOSED AND NO RECOURSE TO REPAIR THE CURRENT ISSUE WAS OFFERED. I HAVE OWNED FORDS MY ENTIRE LIFE AND AM COMPLETELY DISAPPOINTED IN THE LACK EFFORT TO AT LEAST OFFER A FREE DIAGNOSIS TO DETERMINE THE CAUSE.

Mileage: 166,000

I WAS DRIVING ABOUT 45 MPH AND APPROACHED AN OFF RAMP ON MY RIGHT . AS I WAS NEGOTIATING THE THE WINDING TURN, THE STEERING WHEEL SEEMED TO ALMOST LOCK AND A MESSAGE APPEARED SAYING "POWER STEERING ASSIST FAULT". IT NEVER REVERTED BACK AND I LIMPED HOME WITH SEVERE ISSUES MAKING TURNS. I HAD A RECALL NOTICE IN 2014 THAT WAS SUPPOSED TO HAVE ADDRESSED THIS PROBLEM. IT WAS A 14SO5 RECALL AND THEY REPROGRAMMED THE PSCM AND IC.

Mileage: 109,720

FORD RECALLED SEVERAL HUNDRED THOUSAND FORD ESCAPES IN 2014 FOR POWER ASSIST STEERING FAILURE. MY YEAR MODEL FALLS WITHIN THE YEAR RANGE OF THE RECALL. THE PROBLEM WITH MY CAR IS EXACTLY THE PROBLEM DESCRIBED IN THE RECALL. FORD SAYS MY CAR IS NOT PART OF THE RECALL AND IS CHARGING ME $1558 TO REPAIR. WHAT THEY ARE REPAIRING IS EXACTLY WHAT THE RECALL IS FOR. WHEN STEERING FAILED LUCKILY MY DAUGHTER, WHO DRIVES THE CAR, WAS IN A PARKING LOT BOTH TIMES.

Mileage: 71,000

STEERING WHEEL FREEZES RANDOMLY FOR 1-2 SECONDS WHEN TURNING LEFT. I'VE OWNED THIS VEHICLE (BOUGHT USED) FOR ONE YEAR.

Mileage: 120,250

I RECEIVED A RECALL A LITTLE OVER A YEAR AGO FOR THE POWER STEERING ON MY 2009 FORD ESCAPE (RECALL 14S05) ALTHOUGH I ONLY EXPERIENCED SMALL GLITCHES IN THE POWER STEERING I DECIDED TO BE PROACTIVE AND TAKE MY CAR IN TO HAVE THE RECALL ADDRESSED. WELL YESTERDAY WHEN I WAS DRIVING HOME FROM WORK MY POWER STEERING SUDDENLY WENT OUT AND I HAD TO USE EVERY MUSCLE IN MY ARMS AND BACK TO TURN MY STEERING WHEEL AND ALMOST CRASHED INTO A CAR BECAUSE I COULDN'T TURN MY CAR. I CALLED FORD TO TELL THEM THAT THE RECALL THEY SUPPOSEDLY FIXED WAS NOT WORKING AND THEY TOLD ME THEY NEVER REPLACED THE POWER STEERING, THEY ONLY REPROGRAMMED THE ELECTRICAL POWER STEERING MODULE. I ASKED IF THEY WOULD COVER THE ISSUE WITH THE POWER STEERING SINCE IT CLEARLY WASN'T FIXED THE FIRST TIME AND THEY SAID NO BECAUSE THEY 'CLOSED' THE CLAIM WHEN THEY REPROGRAMMED IT AND THAT I WAS ON MY OWN AND EXPECTED TO PAY $1800 OUT OF MY OWN POCKET. I FEEL COMPLETELY CHEATED AND DISAPPOINTED THAT THE FACT THAT I TRIED BEING PROACTIVE BIT ME IN THE BUTT COMPLETELY. CAN ANYONE HELP ME? I

Mileage: 121,000

FIRST NOTICED STEERING WHEEL SHAKING AND A NOISE.SOON AFTER POWER ASSIST FAULT SENSOR CAME ON.NEXT STEERING WHEEL WAS SO TIGHT COULD NOT TURN IT.I WAS DRIVING WHEN POWER ASSIST SENSOR CAME ON.THEN I WAS SITTING IN MY DRIVEWAY TRYING TO PULL OUT WHEN STEERING WHEEL GOT TIGHT

VERY SCARY MOMENT. TURNING LEFT WITH ON COMING TRAFFIC AND LOST ALL POWER STIRRING. WAS NEARLY HIT. THIS ESCAPE HAD BEEN TAKEN TO THE DEAR IN DECEMBER OF 2014 UNDER A RECALL. THE PSCM AND THE ICM WERE UPDATED AS PER THE FORD 14S05C RECALL NUMBER. I COULD HAVE BEEN HURT OR WORSE, THE FAMILY IN THE CAR THAT NEARLY MISSED ME. I HAVE BEEN READING ONLINE ABOUT THE OVERWHELMING AMOUNT OF PEOPLE THIS IS HAPPENING TO. IT IS WRONG AND FORD MOTOR COMPANY NEEDS TO TAKE RESPONSIBILITY FOR A FAULTY COMPONENT ON THESE VEHICLES. FORD IS AWARE OF THIS SITUATION AND THUS FAR REFUSING TO MAKE IT RIGHT. I AM IN THE PROCESS OF OBTAINING QUOTES FOR REPAIRS.

Mileage: 160,000

I NOTICED AN ISSUE WITH MY POWER STEERING ABOUT A MONTH AGO. WHEEL SHAKES WHILE DRIVING AS WELL AS WHEN STOPPED... BUT NOT CONSISTENTLY. I TOOKMY VEHICLE TO MY LOCAL MECHANIC AND HE WASN'T SURE WHAT THE PROBLEM WAS. I FELT IT WAS SOMETHING IN THE POWER STEERING JUST BY THE WAY IT WAS ACTING. TWO DAYS AGO, WHEN I STARTED UP MY CAR, THE DASH INDICATED A WARNING WITH THE POWER STEERING. THE SHAKING, ON AND OFF, HAS BECOME MORE APPARENT. I WENT ON LINE TO SEE WHAT IF ANYONE ELSE HAS HAD THIS EXPERIENCE AND HERE I AM... LOTS OF COMPLAINTS, AND NO RESULTS. EXTREMELY DISAPPOINTED. THIS IS MY SECOND ESCAPE AND WILL DEFINITELY BE MY LAST AND PROBABLY MY LAST FORD PRODUCT. VEHICLE HAS ROUGHLY 195,000 MILES.

Mileage: 195,000

MY VEHICLE WAS SUBJECT TO SAFETY RECALL 14S05. I AM THE 2ND OWNER, AND ACCORDING TO FORD THE RECALL REPAIR WAS COMPLETED IN 2014(REPROGRAMMING THE PSCM. HOWEVER, THE ACTUAL TORQUES SENSOR IN THE STEERING COLUMN WAS NOT REPLACED. THIS MORNING IT WENT OUT ON ME ON MY WAY TO WORK WHILE EXITING I96 WB IN WIXOM, MI. WE HAD 7 INCHES OF SNOW FALL LAST NIGHT, SO ROAD CONDITIONS WERE SNOWY AND ICY. WHEN THE ELECTRONIC STEERING ASSIST WENT OUT, THE VEHICLE ONLY HAD MANUAL STEERING, WHICH IS VERY DIFFICULT TO USE. AS A RESULT, I TEMPORARILY LOST CONTROL OF THE VEHICLE, NEARLY STRIKING ANOTHER MOTORIST. I THEN CORRECTED THE STEERING WHEEL BACK IN THE OTHER DIRECTION, AND RAN OFF THE LEFT SHOULDER OF THE ROAD INTO A SNOW DRIFT. I WAS NOT INJURED, AND THERE WAS NO DAMAGE SUSTAINED BY MY VEHICLE. I WAS ABLE TO GET THE VEHICLE OUT OF THE SNOW DRIFT UNDER IT'S OWN POWER, AND CONTINUED ON TO WORK. I AM VERY LUCKY TO BE WRITING THIS COMPLAINT TODAY, I VERY NEARLY COULD HAVE SUFFERED SERIOUS INJURY OR DEATH, OR INJURED OR KILLED ANOTHER MOTORIST. I RESEARCHED THIS PROBLEM ON THE INTERNET TO TRY TO DIAGNOSE, ONLY TO FIND THAT THIS IS A PROMINENT PROBLEM WITH THESE VEHICLES, AND THAT THE SAFETY RECALL HAD BEEN ISSUED. BUT AS I SOON LEARNED, LIKE MANY, MANY OTHERS, AFTER THE INITIAL RECALL REPAIRS ARE COMPLETED, FORD WILL NO LONGER DO ANY OTHER REMEDIES FOR THIS PROBLEM. I FIND THIS TO BE ALARMING, AND UNACCEPTABLE. AS OF RIGHT NOW, THE CONDITION STILL EXISTS, AND I AM TRYING TO GET ESTIMATES ON THE REPAIRS. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED THOROUGHLY, AND I BELIEVE THAT THERE IS MORE TO THIS PROBLEM THAN SIMPLY REPROGRAMMING THE PSCM. I BELIEVE THAT THE STEERING TORQUE SENSOR AND/OR STEERING COLUMN IS MORE LIKELY THE PROBLEM, AND THAT FORD SHOULD FIX OR REPLACE AS NECESSARY.

Mileage: 17

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SHAFT NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 46,000. CONSUMER STATE THE STEERING PROBLEM WAS INTERMITTENT. HAPPENED TWICE BUT NOT WHILE DRIVING. THE WHEEL COULD BARELY TURN. UPDATED 8/23/18*JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

Mileage: 46,000

POWER STEERING FAILED WHILE DRIVING SAT HIGHWAY SPEEDS APPROX 70MPH, AND RESULTED IN CROSSING LANE INTO OPPOSING TRAFFIC, NEARLY CAUSING HEAD-ON COLLISION. DEALERSHIP CLAIMS NO KNOWLEDGE OF THIS BEING A PROBLEM WITH THIS MODEL OF VEHICLE. INTERNET SEARCH INDICATES THIS HAS BEEN A RECALL ISSUE IN THE PAST. FORD WILL NOT RESOLVE ISSUE THROUGH RECALL, AND REPAIR IS VERY EXPENSIVE.

Mileage: 138,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF FRANKLIN (1129 MURFREESBORO RD, FRANKLIN, TN 37064 (615) 800-6500) WHERE DIAGNOSTIC TESTING WAS COMPLETED AND A FAILURE CODE IN THE TORQUE SENSOR WAS DETECTED. THE CONTACT WAS INFORMED THAT THE TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2014, BUT THE REMEDY FAILED. THE MANUFACTURER DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ARROW FORD, 4001 S. 1ST STREET, ABILENE, TX, 79605) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

POWER STEERING ASSIST FAILURE HAD THE POWER STEERING REPROGRAMMED WHICH TEMPORARILY FIXED PROBLEM, STEERING IS STARTING TO FAIL AGAIN 2.5 MONTHS LATER. FORD CLAIMING MY VEHICLE WAS COVERED BY 14S05 ONLY FOR REPROGRAMMING AND NOT REPLACING POWER STEERING COLUMN OR TORQUE SENSOR

Mileage: 140,100

STEERING GAVE OUT SUDDENLY CAUSING THE WHEEL TO BECOME STIFF. CAR WAS STATIONARY AT THE TIME.

Mileage: 156,000

POWER STEERING FAILURE

Mileage: 130,000

SUDDEN LOSS OF POWER STEERING ASSIST EVEN AFTER THE RECALL REPROGRAMMING. MY VEHICLE WAS PREVIOUSLY TAKEN IN FOR FOR RECALL NUMBER 14S05 IN JULY. 2014. TROUBLE CODES WERE NOT FOUND AT THAT TIME SO THE DEALER SUPPOSEDLY DID A REPROGRAMMING WHICH WAS DESIGNED TO PREVENT THE LOSS OF POWER ASSIST. OUR VEHICLE HAD A COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON 11/7/17 I TOOK THE VEHICLE TO MY LOCAL FORD DEALER AND THEY FOUND TROUBLE CODE B1342 WHICH IF FOUND DURING THE 2014 RECALL APPOINTMENT, IT WOULD HAVE RESULTED IN THE STEERING COLUMN BEING REPLACED. I WAS TOLD BY THE DEALER THAT THE STEERING COLUMN NEEDS TO BE REPLACED BUT THAT MY VEHICLE WAS NO LONGER ELIGIBLE FOR THE RECALL DUE TO THE PREVIOUS REPROGRAMMING, EVEN THOUGHT IT WAS COMPLETELY INEFFECTIVE IN RESOLVING THE CRITICAL SAFETY ISSUE. CLEARLY, MY VEHICLE EXPERIENCED THE EXACT POWER STEERING LOSS AND FAILURE CODE THAT WAS RELATED TO THE RECALL. THE REPROGRAMMING DID NOT HAVE THE INTENDED RESULT WHATSOEVER - I STILL EXPERIENCED THE POWER STEERING LOSS. I HAVE TRIED TO ESCALATE THIS ISSUE WITHIN FORD CUSTOMER SERVICE BUT THEY ARE DENYING ANY RESPONSIBILITY TO RESOLVE THIS KNOWN DEFECT UNDER THE RECALL WARRANTY DUE TO THE PREVIOUS REPROGRAMMING. I'M HOPING NHTSA CAN HELP RESOLVE THIS CRITICAL SAFETY ISSUE - I'M SURE WE'RE NOT THE ONLY ONES AFFECTED! IM A SINGLE MOM AND DO NOT HAVE THE $1300 TO REPLACE THIS PART WHICH SHOULD OF BEEN REPLACED THE FIRST TIME!!!!!

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ROWE FORD AUBURN (699 CENTER ST, AUBURN, ME 04210, (207) 784-2321) STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THE OFFICE WAS NOT YET OPEN FOR BUSINESS. THE APPROXIMATE FAILURE MILEAGE WAS 156,961.

Mileage: 156,961

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE AT A COMPLETE STOP, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEEPED. A WARNING ALERT APPEARED THAT INDICATED "POWER STEERING ASSIST STALLED". THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME; HOWEVER, THE STEERING WHEEL STIFFENED AND HAD TO BE TURNED MANUALLY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN DECEMBER OF 2014, BUT THE REMEDY FAILED. THE LOCAL DEALER (WESTFIELD FORD INC, 6200 SOUTH LA GRANGE RD, COUNTRYSIDE, IL, 60525) WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE REMEDY FAILED AND THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 81,000

POWER STEERING FAILURE, PREVIOUSLY RECALLED AND "REPROGRAMMED" INSTEAD OF REPLACED

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING, AND THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND REMAINED PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE DEALER (ROY O'BRIEN FORD, 22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080, (586) 776-7600) INDICATED THAT A MANUFACTURER RECALL FOR THE STEERING HAD BEEN PROVIDED FOR THE PSCM REPROGRAMMING BEFORE THE CONTACT OWNED THE VEHICLE; HOWEVER, THE INSTRUMENT CLUSTER MODULE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

RECALL14V28400 MY CALL WAS ASSEMBLED IN KC AND BASED ON EDMONDS.COM I SHOULD HAVE RECEIVED THIS RECALL TO CORRECT THE ELECTRICAL POWER STEERING. I'M HAVE THIS PROBLEM AND GARVIS FORD IN AYER MASS SAID THAT IT WAS VECHICLA AND BASED ON VIN ITS NOPT PART OF THE RECALL, BUT THE PROBLEM IS THERE AND I REALLY DON'T BELIEVE THEM. THJHIS PROBLEM WAS PRESENT YEARS AGO AND NOW THE POWER STEERRING IS NO MORE.

Mileage: 106,000

IN THE PAST TWO MONTHS THE POWER STEERING BEGAN TO STOP OPERATING INTERMITTENTLY. TOOK IT TO DEALERSHIP 2 TIMES AND THEY COULD NOT FIND THE PROBLEM. FINALLY ON OCT 24 THE POWER STEERING FAILED TO OPERATE COMPLETELY. IT IS BEING REPAIRED AT A COST OF OVER 1000. SINCE ONLY SOME OF THE 2009 ESCAPES WERE RECALLED IN 2014, AND MINE WAS NOT INCLUDED, I BELIEVE FORD SHOULD RECOGNIZE THIS PROBLEM AND RECALL MY VEHICLE. THIS IS A SERIOUS MOVING SAFETY HAZARD. THERE IS A MAJOR DEFECT IN THE STEERING WHICH CAN HAPPEN AT ANY TIME.

Mileage: 32,000

POWER STEERING WOULD NOT ENGAGE WHEN THE CAR WAS STARTED. WORKED FINE AFTER RESTARTING THE CAR FOR 1 DAY. NEXT DAY, POWER STEERING DISENGAGES AFTER ABOUT 10 SEC EVERY TIME AND WILL NOT COME BACK WITH RESTARTING THE CAR. THIS IS A KNOWN PROBLEM WITH A QUICK GOOGLE SEARCH THAT FORD CONTINUES TO IGNORE.

Mileage: 110,000

LOSS OF POWERING STEERING IN VEHICLE GOING 55 MPH ON A BUSY HIGHWAY. NO ENGINE LIGHTS OR SAFETY SIGNALS APPEARED ON THE DASH WHEN THIS OCCURRED, THERE WAS ABSOLUTELY NO WARNING. LUCKILY, I WAS NOT IN A SERIOUS ACCIDENT WHEN THE LOSS OF POWER STEERING OCCURED AND I WAS ABLE TO TAKE THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. AT THIS POINT THEY SAID THE RECALL SHOULD HAVE FIXED EVERYTHING REGARDING THE ELECTRICAL POWERING STEERING ISSUE, BUT NOW THAT THE RECALL HAS BEEN CLOSED THERE IS NOTHING THEY CAN DO AND I AM NOW RESPONSIBLE TO HAVE THE POWER STEERING COLUMN REPLACED. WHEN THE VEHICLE WAS TAKEN IN THE RECALL INITIALLY, IT TOOK THEM 2 MINUTES TO COMPLETE THE CHECK LIST CHECKING FOR DTCS AND TO REPROGRAM THE PSCM AND INSTRUMENT CLUSTER. THE CUSTOMER INFORMATION SHEET POSTED WITH THE SAFETY RECALL BULLETIN WAS NEVER GIVE TO ME EVEN THOUGH ALL DEALERSHIP SERVICE MANAGEMENT SHOULD HAVE PROVIDED A COPY TO THOSE WHO ONLY HAD REPROGRAMMING COMPLETED ON THEIR VEHICLE.

Mileage: 62,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER INTERSTATE FORD OF MIAMISBURG, OH. WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

THE POWER STEERING FAILS AND YOU ARE FORCED TO TURN WITHOUT IT. BUT IT IS NOT ONLY WITHOUT IT, IT FEELS AS IF THE STEERING IF FIGHTING AGAINST YOU. THEN AT RANDOM TIMES THE POWER STEERING WILL START TO WORK AGAIN. IT MAKES IT DIFFICULT BECAUSE YOU DO NOT KNOW HOW THE CAR WILL REACT.

Mileage: 200,000

IMMEDIATE STEERING FAILURE OF THE ELECTRONIC STEERING WITH NO NOTICE OR WARNING. STEERING WAS WORKING FINE IN THE MORNING BUT UPON STARTING THE CAR IN THE AFTERNOON, THERE WAS NO POWER STEERING. THERE IS A RECALL FOR THIS ISSUE BUT IT DOES NOT APPEAR MY CAR WAS INCLUDED IN THE RECALL. THE RECALL SHOULD BE EXPANDED AS THIS IS A KNOWN AND WIDESPREAD ISSUE WITH THIS VEHICLE.

Mileage: 100,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE BATTERY INDICATOR ILLUMINATED AND THE INSTRUMENT CLUSTER GAUGES FLICKERED ON AND OFF. ALSO, THE POWER STEERING ASSIST FAILED AND THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. IN ADDITION, THE RADIO AND HEATER WERE STUCK IN THE ON POSITION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BILL MARSH FORD, 408 W MILE RD NW, KALKASKA, MI 49646) WHERE IT WAS DIAGNOSED THAT THE WRONG BATTERY WAS INSTALLED IN THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS- 13337258. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

CAR SERVICED FOR RECALL 14S05 THIS AUGUST FOR POWER STEERING FAULT. SAME ISSUE: LOST POWER STEERING ASSISTANCE AND DROP BACK TO MANUAL MODE HAPPEN OCT. 16TH. FORD REFUSED TO FIX THE ISSUE UNDER THE SAME RECALL.

Mileage: 75,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE ELECTRONIC POWER STEERING FAILED. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING AND WAS INTERMITTENT OVER A PERIOD OF A MONTH. ARROW FORD SERVICE IN ABILENE, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Mileage: 110,000

LOSS OF POWER STEERING WHILE DRIVING. IT WILL TURN OFF WITHOUT WARNING MAKING IT VERY DIFFICULT TO CONTROL CAR

Mileage: 34,165

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF STEERING THAT REQUIRED EXCESSIVE FORCE IN ORDER TO OPERATE THE VEHICLE. PINE BELT FORD (120 MS-589, PURVIS, MS) DIAGNOSED THAT THE POWER STEERING MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) A YEAR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *LN CONSUMER STATED FIRST REPAIRS ON RECALL OCT.2016 @ ABOUT 138,000 MILES. UPDATED 7/24/18*JB

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE ALSO FAILED TO MAKE RIGHT AND LEFT TURNS AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND RESUMED DRIVING. IN ADDITION, THE VEHICLE ROLLED FORWARD WHILE IN PARK. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE FROM ROLLING. THE CONTACT CALLED CORTESE FORD (2500 W HENRIETTA RD, ROCHESTER, NY 14623, PHONE NUMBER: (800) 952-7892) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED A FEW TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE (CODE B12342) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 132,225.

Mileage: 132,225

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE POWER STEERING ASSIST ABILITY WAS LOST. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AKINS FORD (220 W MAY ST, WINDER, GA 30680 (800) 282-7872) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY AND POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

Mileage: 131,000

SUDDEN LOSS OF POWER STEERING ASSIST EVEN AFTER THE RECALL REPROGRAMMING. WE PREVIOUSLY TOOK THE VEHICLE IN FOR RECALL NUMBER 14S05 IN AUG. 2014. TROUBLE CODES WERE NOT FOUND AT THAT TIME SO THE DEALER ONLY DID A REPROGRAMMING WHICH WAS DESIGNED TO PREVENT THE LOSS OF POWER ASSIST AND ALERT THE DRIVER WITH A WARNING LIGHT AND CHIME IF IT DID OCCUR. OUR VEHICLE HAD A COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON 9/24/17 BUT THERE WERE NO DRIVER ALERTS. WE HAD THE VEHICLE TOWED TO A FORD DEALER AND THEY FOUND TROUBLE CODE B1342 WHICH IF FOUND DURING OUR 2014 RECALL APPOINTMENT WOULD HAVE RESULTED IN THE STEERING COLUMN BEING REPLACED. WE WERE TOLD BY THE DEALER THAT THE STEERING COLUMN NEEDS TO BE REPLACED BUT THAT OUR VEHICLE WAS NO LONGER ELIGIBLE FOR THE RECALL DUE TO THE PREVIOUS REPROGRAMMING, EVEN THOUGHT IT WAS COMPLETELY INEFFECTIVE IN RESOLVING THE CRITICAL SAFETY ISSUE OR ALERTING THE DRIVER. HAD WE NEVER TAKEN THE VEHICLE TO THE DEALER FOR THE REPROGRAMMING, WE WOULD STILL BE ELIGIBLE FOR THE WARRANTY REPLACEMENT OF THE STEERING COLUMN. CLEARLY, OUR VEHICLE EXPERIENCED THE EXACT POWER STEERING LOSS AND FAILURE CODE THAT WAS RELATED TO THE RECALL. THE REPROGRAMMING DID NOT HAVE THE INTENDED RESULT WHATSOEVER - WE STILL EXPERIENCED THE POWER STEERING LOSS, THERE WAS NO WARNING LIGHT/MESSAGE AND THERE WAS NO CHIME TO ALERT THE DRIVER OF THE LOSS. I HAVE TRIED TO ESCALATE THIS ISSUE WITHIN FORD CUSTOMER SERVICE BUT THEY ARE DENYING ANY RESPONSIBILITY TO RESOLVE THIS KNOWN DEFECT UNDER THE RECALL WARRANTY DUE TO THE PREVIOUS REPROGRAMMING. I'M HOPING NHTSA CAN HELP RESOLVE THIS CRITICAL SAFETY ISSUE - I'M SURE WE'RE NOT THE ONLY ONES AFFECTED!

Mileage: 56,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING ABILITY SEIZED WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUBURBAN FORD IN STERLING HEIGHTS, MICHIGAN WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO M & M FORD, INC. (OLD ROUTE 28 NORTH, EPSOM, NH 03234) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST BECAUSE THE RECALL REPAIR HAD BEEN COMPLETED THE YEAR BEFORE. THE APPROXIMATE FAILURE MILEAGE WAS 274,947. *BF UPDATED 7/16/18*JB

Mileage: 274,947

14S05-ELECTRIC POWER STEERING. I RECEIVED A RECALL NOTICE DATED AUGUST 2017 REGARDING MY 2009 FORD ESCAPE. I CALLED THE CAPITOL FORD DEALERSHIP AND WAS SHOCK TO KNOW THAT THE NEXT APPOINTMENT AVAILABLE IS JULY 2018. I CALLED TWICE TO CONFIRM. I KNOW THE RECALL IS A SAFETY ISSUE BUT WAITING THAT LONG IS NOT SAFE. PLEASE HELP ME.

POWER STEERING JUST STOPPED WORKING WITHOUT ANY NOTICE. I HAD PARKED THE CAR IN A PARKING LOT AND CAME BACK 30 MINUTES LATER AND THE STEERING WOULD NOT WORK WHEN I CRANKED THE CAR.

Mileage: 77,000

WITHOUT WARNING I AM SUDDENLY UNABLE TO STEER MY VEHICLE. FORTUNATELY I WAS ABLE TO PULL OVER AND EVENTUALLY AFTER TALKING TO FAMILY, MADE IT HOME BUT TURNING THE STEERING WHEEL TOOK SIGNIFICANT EFFORT. I PURCHASED THE VEHICLE JUST A YEAR AGO AND HAVE ALREADY PUT 1800 IN IT AND THIS WILL BE S COSTLY REPAIR.

Mileage: 125,000

LOSS OF POWER STEERING.

INTERMITTENT LOSS OF ELECTRONIC POWER STEERING SIMILAR TO THOSE REPORTS LISTED IN THOSE VEHICLES COVERED UNDER THE RECALL. ALL FAILURES HAPPEN WHILE PARKED AND IN MOTION. I BELIEVE THAT FORD NEEDS TO DIG A BIT DEEPER AND ISSUE AN AMENDMENT TO THIS RECALL TO FIX THESE VEHICLES BEFORE THE LIVES OF OTHERS ARE ENDANGERED AND I DO NOT WANT TO RISK THE LIVES OF HIM, MYSELF OR OTHERS ON THE ROAD DUE TO THE INTERMITTENT ACTS OF THE STEERING FAILURES WITHIN MY VEHICLE.

Mileage: 110,000

ELECTRIC POWER STEERING QUIT WORKING.

Mileage: 31,000

MY ELECTRONIC POWER SYSTEM IS FAILING. SOMETIMES IT WORKS AND SOMETIMES IT STOPS WORKING. IT BECOMES A DIFFICULT MANUAL STEERING WHEN THIS OCCURS. SO FAR THIS HAS OCCURRED WHEN I START THE VEHICLE AND BEGIN TO TURN THE WHEEL AND CONTINUES THIS WAY WHILE DRIVING. IT CONTINUES NOT WORKING UNTIL I SHUT OFF THE CAR AND LATER RETURN TO THE CAR AND START IT AGAIN. THIS OCCURRED ON CITY STREETS AND IN PARKING LOTS.

Mileage: 84,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILED. WHILE MAKING RIGHT OR LEFT TURNS, THE STEERING FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE LOCAL FORD DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Mileage: 124,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THERE WAS A DISCONNECT BETWEEN TURNING THE STEERING WHEEL AND THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO CROWN MOTORS (LOCATED AT 555 CYPRESS AVENUE, REDDING, CA 96001, TEL: (530)953-2687) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

WHEN DRIVING SLOW OR TURNING I WILL LOOSE POWER STEERING. BATTERY LIGHT WILL ALSO COME ON. HAD BOTH ALTERNATOR AND BATTERY CHECKED BOTH ARE FINE. RECALL 14S05 DONE JUST BEFORE I PURCHASED. CPU ONLY UPDATED. ANYONE ELSE WITH THIS PROBLEM. WAS ALMOST HIGHT MAKING A LEFT TURN BECAUSE OF LOSS OF POWER STEERING. WAS TOLD BY FORD MECH THAT TOOK FOR TEST DRIVE. THAT POWER STEERING HAS NOTHING TO DO WITH ELECTRICAL. DA IT DOES.

Mileage: 119,000

STOPPED AT TRAFFIC LIGHT ON ROAD AND POWER STEERING WENT OUT. DROVE HOME SLOWLY WITHOUT POWER STEERING. VERY DIFFICULT TO STEER. NEXT DAY POWER STEERING WOULD BE INTERMITTENT. IT WOULD GO OUT, I WOULD TURN VEHICLE OFF THEN ON AND SOME OF THE TIMES THE POWER STEERING WOULD BE OFF THEN ON. FORD DEALER SAYS I NEED A NEW THE STEERING CONTROL MODULE WITH COLUMN AT A COST OF $1,5000.

Mileage: 67,000

VEHICLE HAS INTERMITTENT LOSS OF POWER STEERING EITHER WHEN FIRST STARTED OR DRIVING . WHEN POWER STEERING IS LOST , STEERING WHEEL IS VERY HARD TO TURN , ALMOST IMPOSSIBLE IF VEHICLE IS SITTING STILL. AN ACCIDENT ALMOST OCCURRED WHILE I WAS DRIVING THE VEHICLE. MADE A RIGHT HAD TURN , POWER STEERING WENT OUT UNEXPECTEDLY , AND HAD TO FORCE THE STEERING WHEEL OVER TO THE LEFT SO AS NOT TO HIT A CURB AND LIGHT POLE. TOOK VEHICLE INTO THE DEALER FOR THIS PROBLEM.VIN NUMBER WAS RAN IN FORD'S SYSTEM , AND CAME BACK AS NO OPEN RECALLS ON THIS VEHICLE. WAS THEN SCANNED FOR TROUBLE CODES ( AT A COST OF $89.95 ) , AND CODES WERE FOUND FOR ELECTRONIC POWER STEERING SYSTEM LOSS OF STEERING ASSIST RELATED TO THE TORQUE SENSOR IN THE STEERING COLUMN . AT THIS POINT I WAS TOLD BY THE DEALER SERVICE REP THAT THE STEERING COLUMN NEEDED TO BE REPLACED AT A COST OF $895.00 FOR THE PART PLUS LABOR TO INSTALL. I COMPLAINED THAT THIS WAS A RECALL , BUT WAS TOLD THAT BECAUSE THERE WAS NO OPEN RECALLS ON THE VEHICLE WHEN THE VIN NUMBER WAS RAN THROUGH FORD'S SYSTEM , THEN I WOULD BE RESPONSIBLE FOR THE REPAIR COSTS . I THEN STATED THAT THE IF THE PROBLEM STILL EXISTS AFTER THE RECALL WAS DONE , THEN THE RECALL AND ASSOCIATED PARTS WERE NO GOOD , AND THIS REPAIR SHOULD BE AT FORD'S EXPENSE , NOT MYSELF AS A CUSTOMER. REP THEN TOLD ME TO CALL THE FORD CUSTOMER CARE LINE , THEY COULD DO NOTHING ELSE. CALLED THE CUSTOMER CARE LINE , EXPLAINED THE SITUATION , AND WAS GIVEN THE SAME ANSWERS AND RUN AROUND AS BY THE DEALER. DID RECEIVE A CASE NUMBER WHICH IS CAS-12427226-T6B5S5 . VEHICLE TO ME IS UNSAFE TO DRIVE , AND FORD SHOULD CORRECT THIS PROBLEM 100 %

Mileage: 126,652

POWER STEERING FAULT MESSAGE CAME ON AND STEERING WHEEL HAS BEEN SHAKING AMD DRIFTS WHEN DRIVING ON ROAD. WENT TO FORD DEALERSHIP IN KIRKLAND, WA ON MAY 31,2017. THEY SAID THST NO RECALL HAD BEEN FOUND IN VEHICLE. ESTIMATED REPAIRS AT $1500.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000. UPDATED 06/29/17*LJ *AS

Mileage: 122,000

POWER STEERING GOES ON AND OFF WITHOUT NOTICE. IT GOES FROM NORMAL TO SUPER HARD TO STEER

Mileage: 46,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL LOST POWER. AS THE CONTACT ATTEMPTED TO TURN THE VEHICLE, IT CRASHED INTO A LIGHT POLE. THE POWER ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST TORQUE SENSOR FAILED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

Mileage: 83,000

POWER STEERING GOES OUT, AT ALL SPEEDS NOW (MY ESC LIGHT IS ON THE DASH AND WON'T GO OFF) HARD TO STEER WHEEL WHEN AT A STOP OR TO MAKE A TURN. MAKE IT'S HARD TO PARK A CAR.

Mileage: 160,000

POWER STEERING JUST STOPPED WORKING. THIS MAKE IT VERY HARD TO STEER. MUCH HARDER THAN CARS THAT DIDN'T HAVE POWER STEERING IN THE OLDER DAYS. POWER STEERING STOPPED AS IT WAS BEING DRIVEN TO THE GARAGE.

Mileage: 141,685

FORD ESCAPE HYBRID 2009 [XXX] RECALL NUMBER 14S05 FORD WON'T FIX THE DEFECT. IT WILL CAUSE CRASH ON HIGHWAY. IT TOOK IT TO FORD DEALER IN FREMONT, CA. THE DEALER REFUSE TO FIX IT. EVERYDAY I USE, I WORRY IT WILL CRASH BECAUSE IT ALMOST CRASH COUPLE TIMES IN THE LAST COUPLE YEARS, UNTIL RECENTLY I FOUND OUT THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 400,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE LOST STEERING POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A RECALL ON THE FAILURE; HOWEVER, THE DEALER STATED THAT THERE WAS NO RECALL. THE DEALER DIAGNOSED AND REPLACED THE STEERING TORQUE SENSOR IN THE STEERING COLUMN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 146,266. UPDATED 05/17/17*LJ

Mileage: 146,266

MY VEHICLE HAS ERRATIC STEERING ISSUES. THE ELECTRIC STEERING CAUSED MY VEHICLE TO LITERALLY DRIVE RIGHT OFF THE ROAD INTO A TREE. THE STEERING WHEEL SHAKES BACK AND FORTH WHILE SITTING STILL AND CAUSES THE VEHICLE TO DRIFT ALL OVER THE ROAD AT ANY GIVEN TIME WITHOUT WARNING. IT IS A KNOWN ISSUE, BUT FORD IS MAKING ME PAY TO FIX THE VEHICLE BY REPLACING THE ENTIRE STEERING COLUMN OF THE VEHICLE TO INCLUDE ELECTRONICS. EVEN THE FORD SERVICE MANAGER SAYS IN ALL HIS YEARS HE HAS NEVER SEEN AN ENTIRE COLUMN FAIL. HOWEVER, AFTER A QUICK GOOGLE SEARCH, THIS IS A HUGE ISSUE FOR FORD AND THEY ARE WELL AWARE OF THE PROBLEM. THIS ISSUE WILL CAUSE SOMEONE TO DIE. IT HAS ALREADY CAUSED ME TO GET IN AN ACCIDENT BY MAKING THE STEERING RANDOMLY JERK CAUSING THE VEHICLE TO SWERVE OFF THE ROAD.

Mileage: 135,000

INITIALLY THE "POWER STEERING ASSIST FAULT" WARNING WOULD POP UP ON MY DASH AND GO AWAY, THIS HAPPENED SEVERAL TIMES OVER THE COURSE OF A COUPLE WEEKS BEFORE IT STOPPED SHOWING UP AND I DIDN'T NOTICE ANY PROBLEMS. ABOUT A MONTH LATER I NOTICED EXTREME SHAKING OF MY STEERING WHEEL, BOTH WHILE IN MOTION AND IN PARK WITH THE VEHICLE STILL RUNNING. AFTER A FEW WEEKS OF THE STEERING WHEEL SHAKING, ONE EVENING THE "POWER STEERING ASSIST FAULT" WARNING CAME ON AND STAYED ON. THE FOLLOWING MORNING WHEN I STARTED MY CAR THE LIGHT WAS STILL ON AND THERE WAS NO POWER STEERING.

Mileage: 160,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,100.

Mileage: 120,100

I PURCHASED THIS CAR IN FEBRUARY 2017 AND ONE WEEK LATER, I WAS PULLING INTO A PARKING SPOT AND THE POWER STEERING FAILURE LIGHT CAME ON AND THE POWER STEERING CEASED TO WORK. THE CAR HAD 116,000 MILES ON IT. I COULDN'T DRIVE THE CAR AND MY HUSBAND HAD TO COME AND DRIVE THE CAR HOME. AFTER LOOKING ON LINE, WE DISCOVERED THE POWER STEERING RECALL 14S05 THAT EXISTED. AFTER MORE RESEARCH WE FOUND THIS CAR DID HAVE THE SOFTWARE UPDATE IN 2014 SO FORD SAYS IT HAS SATISFIED THAT RECALL AND WILL NOT FIX THIS. WE HAD TO PAY TO HAVE THE TORQUE SENSOR REPLACED. SINCE THE SOFTWARE UPDATE ONLY WARNS OF THE PROBLEM EXISTING AND DOESN'T FIX THE FAULTY PART(S), I THINK IT IS ABSOLUTELY UNCONSCIONABLE FOR THE NHTSA TO ALLOW FORD TO SAY THEY SATISFIED THE RECALL WITHOUT FIXING THE FAULTY PART(S). THIS MAKES CONSUMERS THINK THE NHTSA REALLY DOESN'T CARE ABOUT OUR SAFETY. THE ONLY WAY FOR THE NHTSA TO FIX THIS IS TO STRONGLY ENCOURAGE OR DO WHATEVER IT TAKES TO ISSUE ANOTHER RECALL TO ACTUALLY FIX THIS INJUSTICE. FORD, WE AS MANY OTHERS, HAVE PURCHASED NUMEROUS FORDS TO BUY AMERICAN AND TRUSTED YOU WOULD DO WHAT IS RIGHT FOR YOUR CUSTOMERS!! THIS MAKES ALL OF US NOT WANT TO BUY FORD ANY MORE. DO THE RIGHT THING AND ISSUE ANOTHER RECALL, OR OPEN THE PREVIOUS RECALL TO FIX OUR CARS OR REIMBURSE US FOR THE MONEY WE HAD TO SPEND TO FIX THE FAULTY PARTS YOU PUT IN OUR CARS!!!!

Mileage: 116,000

THE POWER STEERING WENT OUT WHILE I WAS DRIVING. LUCKILY, I WAS DRIVING STRAIGHT AND NOT IN THE MIDDLE OF A TURN. THE POWER STEERING WILL RESET SOMETIMES WHEN I TURN THE CAR ON AND OFF. IF THE POWER STEERING IS WORKING WHEN I FIRST GET IN THE CAR IT WILL GUARANTEED FAIL WITHIN 20-30 MINUTES OF DRIVING. I'VE DONE RESEARCH AND FOUND THERE ARE MULTIPLE POWER STEERING RECALLS AND CLASS-ACTION LAWSUITS AGAINST FORD FOR THESE ISSUES AND EXPECT THEM TO APPLY THIS RECALL TO MY VEHICLE. BEFORE THE POWER STEERING WENT OUT, THE STEERING WHEEL WOULD SHAKE AT ANY SPEED ABOVE 65 MPH AND IT CONTINUES TO DO SO.

Mileage: 168,999

STEERING WHEEL LOCKS WHILE IN MOTION WITH A MESSAGE OF POWER STEERING ASSIST FAULT , VERY POTENTIALLY DANGEROUS, ON A CITY STREET

Mileage: 78,000

THIS IS AN ADDENDUM TO A PREVIOUS COMPLAINT. RECALL ON STEERING WAS PERFORMED BY DEALER IN 8/2014 BY SIMPLY RESETTING COMPUTER, NOT REPLACING STEERING COLUMN OR IT'S COMPONENTS SO FAILURE WAS REALLY NOT ADDRESSED PROPERLY. NOW FORD REFUSES TO DO THE REPAIR AT THEIR COST AS THEY STATED THAT THE RECALL WAS COMPLETE. CAR HAS COMPLETE POWER STEERING FAILURE WITH POWER STEERING ASSIST FAULT" ON THE SCREEN. CAR IS VERY UNSAFE TO OPERATE.

Mileage: 70,000

A QUICK ALARM SOUNDED THEN A SUDDEN LOSS OF POWER STEERING WHILE DRIVING ON A QUIET ROAD, THEN POWER STEERING QUICKLY CAME BACK...HAPPENED TWICE MORE IN A 4 MILE STRETCH. THE POWER STEERING ASSIST FAULT WARNING CAME ON THE SCREEN. AFTER TURNING OFF ENGINE AND STARTING AGAIN IN DRIVE, THE POWER STEERING NEVER WORKED AND MADE THE AUTOMOBILE IMPOSSIBLE TO CONTROL. WHEN RESEARCHED, IT WAS NOTED THAT THIS IS AN ISSUE WITH MANY MANY FORD ESCAPES (2009 MODELS AND MORE, RECALL #14S05) YET I DID NOT RECEIVE A NOTICE AND MY LOCAL DEALER JUST TOLD ME THAT OUR PARTICULAR AUTO WAS NOT RECALLED WHEN MATCHED WITH OUR VIN.

Mileage: 70,000

LOST ALL POWER STEERING ON INTERSTATE AT HIGH RATE OF SPEED.

Mileage: 90,000

THE STEERING WHEEL ON OUR 2009 FORD ESCAPE STARTED SHAKING CONSTANTLY AND THERE'S A WARNING SHOWING "POWER STEERING ASSIST FAILURE." WE TOOK IT TO OUR LOCAL FORD DEALER. THEY DETERMINED IT WAS AN ISSUE COVERED UNDER A RECALL AND WE SCHEDULED A SERVICE APPOINTMENT FOR REPAIR. WHEN WE TOOK IT IN FOR THE APPOINTMENT, THEY THEN TOLD US IT WASN'T A RECALL AND WE WOULD HAVE TO PAY TO HAVE IT REPAIRED. WE DIDN'T CONTINUE WITH THE REPAIR AT THAT TIME. WE RESEARCHED THE PROBLEM AND FOUND THERE WAS A RECALL ISSUED ON 05/29/14, NHTSA CAMPAIGN #14V284000, FORD RECALL #14S05. WE OWNED THE VEHICLE AT THAT TIME OF THE RECALL AND WERE NEVER NOTIFIED. I CONTACTED FORD CUSTOMER SERVICE REGARDING THE ISSUE, BUT THE ONLY RESOLUTION THEY OFFERED WAS THAT WE WOULD HAVE TO RESOLVE THE ISSUE WITH OUR FORD DEALER, WHICH WON'T FIX THE PROBLEM UNDER RECALL. WE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND ASKED THEM TO CONDUCT A DIAGNOSTIC CHECK ON IT WITHOUT TELLING THEM THE BACKGROUND. THEY PERFORMED THE CHECK AND DETERMINED IT WAS THE EXACT SAME PROBLEM AND RECALL WE WERE ALREADY AWARE OF. THEY PROVIDED US WITH THE RECALL DOCUMENTATION AND ADVISED US TO GO TO THE FORD DEALERSHIP AND THEY SHOULD REPAIR THE PROBLEM DUE TO THE PREVIOUS RECALL. COULD SOMEONE PLEASE PROVIDE US ASSISTANCE OR ADVICE IN GETTING OUR VEHICLE REPAIRED UNDER THIS RECALL? WE'RE FEARFUL OF DRIVING THE VEHICLE DUE TO THE POTENTIAL LOSS OF STEERING LOSS AND DON'T UNDERSTAND HOW FORD IS REFUSING TO REPAIR A CLEARLY OBVIOUS RECALL ISSUE. THANK YOU. *TR

Mileage: 97,000

THE STEERING WHEEL BINDS UPON ENGINE START. WHEN I TURN IT OFF AND TURN IT BACK ON IT BINDS AND GOES INTO MANUAL MODE AND IT'S HARD TO STEER. IF I TURN IT OFF AND TURN IT BACK ON, HALF THE TIME IT FIXES ITSELF AND HALF THE TIME IT DOESN'T. IT MAKES IT REALLY UNSAFE TO DRIVE BECAUSE THE WHEEL IS REALLY HARD TO TURN. I HAVE TROUBLE STEERING AND CANNOT CONTROL THE VEHICLE THE WAY I NEED TO. WE CONTACTED FORD TO SEE IF THERE WAS A RECALL BUT WE WERE TOLD THERE WASN'T. I BELIEVE THERE SHOULD BE A RECALL FOR THIS BECAUSE IT IS DANGEROUS AND NOT SAFE TO DRIVE.

MY FORD'S VIN# [XXX]. MY 2009 FORD ESCAPE THE POWER STEERING FAILED ON MY WAY TO WORK. I STOPPED AT A LIGHT AND THE POWER STEERING FAILED. IT SEEMS TO FAIL AFTER DRIVING A CERTAIN AMOUNT OF MILES. THE STEERING WHEEL BECOMES HARD TO TURN AND YOU NEED TO TURN THE CAR OFF AND BACK ON TO RESUME POWER STEERING. I CALLED FORD CUSTOMER SERVICE AND THEY WILL NOT DO ANYTHING FOR ME. I'M VERY SURPRISED THAT THIS IS A KNOW ISSUE AND FORD WONT DO ANYTHING TO HELP ITS CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 135,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING ABILITY SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE STEERING WHEEL SHOOK LEFT TO RIGHT ON ITS OWN. THE VEHICLE WAS DRIVEN BACK TO THE HOUSE WITH THE STEERING ABILITY VERY LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER TWO DAYS LATER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND TIPM FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

14S05. I WAS DRIVING THE 2009 FORD ESCAPE ON THE HIGHWAY AT APPROX. 70MPH. THE STEERING WILL STOPPED CONTROLLING THE VEHICLE CORRECTLY AND THEN THE STEERING WENT COMPLETELY OUT. I ALMOST CRASHED, PULLED ONTO THE SHOULDER OF THE HIGHWAY, GATHERED MYSELF, CUT ON THE HAZARD LIGHTS AND CUT THE AUTO OFF. AFTER A MINUTE, I STARTED THE AUTO UP AGAIN AND MOVED FORWARD TO SEE IF THE PROBLEM STILL EXISTED. THE POWER STEERING WAS BACK IN BUT IT WAS VERY VERY LOOSE. WHEN I GOT IT HOME I INFORMED MY MOTHER THAT IT NEEDED TO BE LOOKED AT. SHE CALLED THE FORD HOTLINE AND THEY TOLD HER THAT THE RECALL ON HER VEHICLE WAS CLOSED BUT IF THE STEERING WENT OUT, THAT IT WAS COVERED BY THE RECALL. SHE TOOK IT TO THE DEALER THAT FORD TOLD HER TOO AND THEY SAID THEY WOULD REPAIR IT. SHE LEFT THE VEHICLE OVER NIGHT TO BE FIXED BUT THE NEXT DAY THEY TOLD HER THAT IT WASN'T A RECALL AND THAT SHE HAD TO PAY $89 FOR THE DIAGNOSTIC TEST THAT SHE DIDN'T KNOW SHE HAD TO PAY. THEY STILL REFUSE TO HELP IN ANY KIND OF WAY AT ALL. MY MOTHER IS IN HER MID 70'S WITH A FIXED INCOME. IT'S IMPOSSIBLE FOR HER TO COME UP WITH $2000. HTTPS://WWW.FACEBOOK.COM/FORDWONTHONORRECALL14S05/ *TR

Mileage: 139,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SERVICE STATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. UPDATED 03/03/17*LJ *CN

Mileage: 157,000

THERE WAS A RECALL FOR THIS MODEL OF THE 2009 FORD ESCAPE FOR A STEERING ISSUE. THEY DID NOT HONOUR THE RECALL, EVEN THOUGH THE DEALER EXPLAINED HOW DANGEROUS OF A PROBLEM THIS LACK OF ELECTRIC STEERING WAS CAUSING. I HAD TO PAY FOR AN EXPENSIVE REPAIR OUT OF MY OWN POCKET. THE PROBLEM WAS THAT THE ELECTRONIC STEERING ASSIST WOULD STOP FUNCTIONING WHILE THE CAR WAS IN MOTION, THIS CAUSED HEAVY VIBRATIONS OF THE STEERING WHEEL AND A LACK OF POWER STEERING.

Mileage: 78,193

THERE WAS A RECALL FOR THE POWER STEERING 14S05 JULY 2014. WHICH I BROUGHT MY CAR IN FOR AND THEY REPROGRAMED THE COMPUTER. ONE TIME THE POWER STEERING FAILED BUT RESTARTING CAR MADE IT WORK. LAST WEEK MY POWER STEERING FAILED THIS WAS 2 YEARS AFTER THE REPROGRAMING. I BROUGHT IT TO FORD LIVERMORE, CA AND THEY DIAGNOSED THE TORQUE SENSOR WAS THE PROBLEM WHICH WAS NOT FIXED DURING THE RECALL WHEN I BROUGHT IT IN. ANYWAY JUST WANTED TO SAY FORD DID NOT FIX MY POWER STEERING PROBLEM AND IS A SAFETY ISSUE. VEHICLE WAS AT A STOP LIGHT RESTARTED CAR AND POWER STEERING CAME BACK. DROVE HOME PARKED IN GARAGE AND NEXT TIME STARTED CAR POWER STEERING WAS OUT

Mileage: 57,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING FAILED AND THE POWER STEERING ASSIST PUMP SENSOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL SHOOK VIGOROUSLY. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.

Mileage: 148,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WITHOUT WARNING, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC INDICATED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 02/15/17*LJ *CN

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE MAKING A TURN, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THERE WERE NO RECALLS OR WARRANTIES RELATED TO THE POWER STEERING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON A SEPARATE OCCASION WHILE DRIVING AND THE STEERING WHEEL SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE; HOWEVER, THE STEERING WHEEL WAS STILL DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO GET THE VEHICLE BACK HOME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TAKATA RECALL I WAS DRIVING IN THE FAR LEFT LANE OF THE FREEWAY ON MY WAY TO WORK AND MY CAR SHUT OFF, SOMETIMES MY CARS DOES NOT START. I HAVE HAD ALTERNATOR, STARTER TESTED, AND THEY ARE GOOD, MY CAMSHAFT SENSOR REPLACED, IGNITION SWITCH REPLACED, SPARK PLUGS REPLACED, I KEEP A GOOD HANDLE ON MAINTENANCE UP, BUT MY CAR SHUTTING OFF WHILE I AM DRIVING AND SOMETIMES DON'T TURN ON AT ALL IS KEEP HAPPENING, MY STEERING WHEEL LOCKS UP, VERY HARD TO TURN, ALL COMPONENTS IN MY CAR DON'T COME ON, GEARS LIGHT POPS ON AND OFF, DASHBOARD LIGHT SOMETIME FLICKERS. I HAVE HAD MY BACK LIGHTS. AND IT CONTINUES TO HAPPEN. *TR

Mileage: 12,000

2009 FORD ESCAPE HAS A SENSOR FAILURE AND TURNED OFF POWER STEERING ASSIST WHILE DRIVING AND IN MOTION ON A STREET. THE STEERING SUDDENLY BECAME VERY HARD TO STEER AT A TIME WHEN I DID NOT EXPECT THIS. THERE WAS A RECALL ON THIS FAILURE A FEW YEARS AGO AND THE FAILURE HAS HAPPENED AGAIN. WHY IS FORD HAVE SOFTWARE ISSUES THAT ARE ALLOWED TO TURN OFF CRITICAL SYSTEMS (SAFETY) SUCH AS STEERING BECAUSE OF ANY SENSOR FAILURE. THIS SYSTEM SHOULD FAIL SAFE AND NEVER BE TURNING OFF SYSTEMS SUCH AS STEERING OR BRAKING!!!! THEY SHOULD ONLY BE ALLOWED TO MONITOR OR ASSIST AREAS SUCH AS STEERING OR BRAKING BUT ANY FAILURE SHOULD NEVER TURN OFF THOSE SYSTEMS; IT IS A SERIOUS SAFETY HAZARD WHILE DRIVING!!! *TR

Mileage: 96,300

THE VEHICLE IS LOSING POWER STEERING SUDDENLY WHILE IN THE MIDST OF LEFT HAND TURNS. THE CAR SUDDENLY BEEPS, NO WARNING LIGHT APPEARS, AND FOR 1-2 SECONDS THE STEERING WHEEL FEELS COMPLETELY LOCKED UP. APPARENTLY THIS IS DUE TO A FAILING TORQUE SENSOR, AS THE DEALERSHIP REPORTS THAT IT IS SHOWING CODE B2278. THE FAULTY TORQUE SENSOR IS A KNOWN SAFETY ISSUE WITH FORD ESCAPES, PART OF RECALL 14S05. BUT, RATHER THAN FIX THE PROBLEM (FROM WHAT I CAN TELL THEY FREELY ACKNOWLEDGE THE ORIGINAL TORQUE SENSORS WERE DEFECTIVE, AND THE NEW PARTS ARE OF AN IMPROVED, MORE DURABLE, AND SAFER DESIGN), FORD IS ONLY ISSUING A SOFTWARE UPDATE. APPARENTLY I HAD THIS SOFTWARE UPDATE COMPLETED IN 2014, AND YET HERE I AM WITH THE SAME MECHANICAL SAFETY ISSUE TWO YEARS LATER. THE SOFTWARE UPDATE, AS FAR AS MY RESEARCH REVEALS, DOES NOTHING TO ACTUALLY IMPROVE THE SAFETY OF THE VEHICLE, IT JUST MAKES THE CAR BEEP WHEN IT LOSES POWER STEERING. THERE ARE APPARENTLY 740,878 VEHICLES AFFECTED BY THIS ISSUE, WHICH MEANS NEARLY A MILLION UNSAFE FORD ESCAPES AND MERCURY MARINERS ARE DRIVING AROUND THE COUNTRY WITH DEFECTIVE STEERING CONTROLS THAT COULD FAIL AT ANY POINT MID-TURN. FORD MOTOR COMPANY NEEDS TO ACTUALLY FIX THE PROBLEM (WITH PART REPLACEMENT) BEFORE TOO MANY PEOPLE ARE INJURED OR KILLED! *TR

Mileage: 126,000

MY ELECTRONIC ASSISTED POWER STEERING STARTED MALFUNCTIONING IN6/16, IOT WOULD RESET ITSELF SOME AT FIRST BUT BY 7/16 IT TOTALLY QUIT. I TOOK IT TO A MECHANIC WHO WAS UNABLE TO REPAIR IT, TOOK IT BACK TO THE PLACE I PURCHASED IT, THEIR COMPUTER WOULDN'T TALK TO MINE. I THEN TOOK IS TO W W FORD DEALER IN SEARCY, AR WHERE THEY ADVISED IT WAS A RECALL COMPUTER UPDATE THAT THEY HAD ALREADY PERFORMED LAST YEAR WHEN THE FUEL SYSTEM QUIT & HAD TO BE UPDATED. THEY REFUSED TO LOOK AT IT, REFUSED TO HOOK IT UP TO THEIR DIAGNOSTICS COMPUTER AND I'VE BEEN STUCK "STRONG ARM STEERING SINCE.

Mileage: 75,000

2008-2011 FORD ESCAPE POWER STEERING RECALL 14S05 I RECEIVED A RECALL LETTER FROM FORD MOTOR COMPANY CONCERNING A RECALL ON THE ELECTRONIC POWER STEERING ON MY 2009 FORD ESCAPE. I SCHEDULED AN APPOINTMENT WITH WINNER FORD OF CHERRY HILL, NJ FOR THIS SERVICE, SINCE IT WAS THE CLOSEST DEALER AT THE TIME I WAS ABLE TO RETURN VEHICLE FOR SERVICE. THE DEALERSHIP PERFORMED THE SOFTWARE UPGRADE CITING THAT NO PROBLEMS WERE FOUND. AS OF NOVEMBER 28TH 2016, MY STEERING SYSTEM HAS BEGUN TO EXHIBIT PROBLEMS FROM THIS RECALL, THE STEERING WHEEL WHILE BOTH IDLE AND DRIVING SHAKES AND VIBRATES WHICH CAUSES THE VEHICLE TO SWERVE AND MAKES PARKING DIFFICULT. I CONTACTED FORD CUSTOMER CARE REGARDING THIS, HOWEVER I WAS INFORMED THAT SINCE THE RECALL WORK OF UPDATING SOFTWARE WAS PERFORMED, THAT THEY CONSIDERED THE ISSUE WITH MY VEHICLE RESOLVED AND NO ADDITIONAL SERVICE WOULD BE PERFORMED UNDER THE 14S05 RECALL, HOWEVER AT MY OWN COSTS COULD HAVE THE VEHICLE RE-EVALUATED AT A DEALERSHIP AND AT MY OWN COST HAVE THE PROPER SERVICE PERFORMED TO REMEDY ANY ISSUED THEY MAY FIND. WHEEL SHAKING AND TURNING SLIGHTLY ON ITS OWN OCCURS WHILE BOTH STATIONARY AND DRIVING ON BOTH CITY STREETS AND HIGHWAYS, ISSUE STOPS WHILE TURNING BUT RETURNS WHILE WHEEL IS NOT BEING MOVED. *TR

Mileage: 179,990

MY TORQUE SENSOR IS GOING OUT AND HAVING POWER STEERING ISSUES FORD HAS DENIED THERE IS A RECALL AND CLAIMS IT HAS GOTTEN FIXED IN 2014 BUT IF IT WAS FIXED WHY WOULD I BE HAVING THIS PROBLEM NOW? I NEVER RECEIVED A NOTICE ABOUT THE STEERING RECALL. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL SYSTEM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) ONE YEAR EARLIER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I AM WRITING TO YOU TO INFORM YOU ON THE SAFETY CONDITION OF THE 2009 FORD ESCAPE. THE NUMBER 1 PROBLEM IS HARD TO STEER THE WHEEL WHEN DRIVING. NUMBER 2 PROBLEM IS THE ENGINE SHUTS OFF WHEN TURNING CORNERS WHILE DRIVING. THE DATE IT HAPPEN WAS FRIDAY NOV. 18, 2016.

Mileage: 138,900

STEERING SHAFT TORQUE SENSOR MALFUNCTION. THE CAR BECOME HARD TO STEER, OR TO TURN THE WHEEL

Mileage: 186,917

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER AND THE STEERING WHEEL WAS HARD TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL, SO THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

MY WIFE WAS MAKING A LEFT TURN FROM A STOP, THE ELECTRIC POWER ASSIST IN THE STEERING QUIT WORKING, AND SHE HAD TO FIGHT THE STEERING WHEEL HARD TO KEEP FROM RUNNING INTO THE CURB. WE WONDER WHY OUR VEHICLE'S VIN IS NOT LISTED IN THE RECALL FOR THIS FORD ESCAPE PROBLEM?

Mileage: 118,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES AS NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Mileage: 112,000

MY 88 YEAR OLD MOTHER DRIVES THIS STEERING WENT OUT AS SHE WAS DRIVING IT DOES THIS WHEN IT WANTS TO. FORD CHARGED US $123 TO TELL US ITS THE STEERING COLUMN SENSOR AND WANTS $1,500 TO FIX SHE DOESN'T HAVE. SEEMS THIS IS A HUGE PROBLEM FORD DOESN'T WANT TO FIX. 40,000 MILE VECH THAT HAD EVER SERVICE DONE AT FORD AND ITS NOT SAFE TO DRIVE NOW.

Mileage: 40,000

MY POWER STEERING QUIT DUE TO A SENSOR ERROR.. AFTER I DROVE TO SHOPPING CENTER AND PARKED I GOT A POWER STEERING ASSIST FAULT ERROR, I TRIED STARTING IT UP AGAIN I HAVE NO POWER STEERING. I HAVE TRIED SHUTTING DOWN AND STARTING CAR BACK UP AND STILL NOW POWER STEERING.. I HAVE READ UP ON THIS AND SEEN THERE ARE RECALLS FOR MY YEAR AND MAKE AND MODEL OF CAR, BUT MY VIN DOES NOT SHOW THERE IS ONE. WOULD LIKE TO HAVE THIS ISSUE RESOLVED AS OF NOW I AM NOT DRIVING MY CAR. *TR

Mileage: 172,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 15 MPH, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. THE VIN WAS NOT AVAILABLE.

Mileage: 151,000

I WAS DRIVING MY VEHICLE AND A WARNING CAME ACROSS MY DASHBOARD THAT SAID.. POWER STEERING ASSIST FAILURE. I PULLED OVER AND SHUT MY CAR OFF TO SEE WHAT WAS GOING ON. WHEN I TURNED MY CAR BACK ON, MY POWER STEERING WAS GONE. I HAD MY VEHICLE IN THE DEALERSHIP IN 2014 FOR A WARRANTY ON MY SWAY BAR AND THE DEALERSHIP SAW THERE WAS A RECALL NOTICE SO THEY PLUGGED MY CAR INTO THE COMPUTER AND HAD NO CODES OR ANYTHING SO THEY REPROGRAMMED IT. NOW I'M HAVING TROUBLE WITH THE POWER STEERING AND CODE B2278 IS COMING UP AND NEITHER THE DEALERSHIP NOR THE FORD MOTOR COMPANY WILL TAKE CARE OF IT. THEY TOLD ME THAT I DIDN'T HAVE AN ISSUE WITH IT BACK IN 2014 SO THE RECALL WAS CLOSED AND NOW THAT I AM HAVING THE ISSUE, THEY CAN NOT FIX IT OR TAKE CARE OF IT. THE FORD MOTOR COMPANY TOLD ME IT WAS NOT THEIR PROBLEM BECAUSE THE RECALL WAS CLOSED DUE TO ME NOT HAVING AN ISSUE WITH IT 2 YEARS AGO. I HAD TO DRIVE MY CAR HOME WHICH IS ABOUT 20 MILES WITH NO POWER STEERING WHAT SO EVER. *TR

Mileage: 104,222

POWER/ELECTRIC STEERING WENT OUT WHILE MY WIFE WAS DRIVING. I TOOK IT TO THE LOCAL FORD DEALERSHIP WHICH ORIGINALLY SAID THERE WAS A RECALL, THEN THERE WAS NOT A RECALL FOR MY PARTICULAR VEHICLE BECAUSE IT CAME FROM A DIFFERENT MANUFACTURING LOCATION, LATER, THE FORD TECH SAID THAT THERE WAS, IN FACT, A RECALL ON MY CAR, BUT THE WINDOW FOR THE RECALL WAS OVER TWO YEARS AGO. *TR

Mileage: 135,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE COLLIDED INTO A GUARDRAIL. THE POWER STEERING ASSIST INDICATOR ILLUMINATED AFTER THE CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.

Mileage: 168,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 50 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

WHILE DRIVING ON A PUBLIC ROAD AT AROUND 35MPH MY 2009 FORD ESCAPE LOST POWER STEERING. NO WARNING LIGHTS CAME UP. WAS ABLE TO GET INTO A PARKING LOT. TRIED SEVERAL TIMES TURNING VEHICLE ON AND OFF BUT STEERING ONLY CAME ON ONCE THEN QUIT AGAIN. WAS ABLE TO DRIVE HOME IN MANUAL STEERING AND WAS ABLE TO GET IT TO SUMMERVILLE FORD DEALERSHIP THE NEXT DAY. WAS CONTACTED BY THE DEALER THAT THE STEERING MODULE IN STEERING COLUMN HAD FAILED AND NEEDS TO BE REPLACED.

Mileage: 119,500

I OWN A 2009 FORD ESCAPE. THERE WAS A VERY LARGE RECALL ON THE STEERING COLUMN A COUPLE YEARS BACK, AS THE STEERING COLUMN WOULD RANDOMLY FREEZE AND YOU HAD VERY LITTLE CONTROL OVER YOUR CAR. I HAD THIS ISSUE. I ALMOST GOT INTO A SERIOUS WRECK DURING ONE OF THESE FREEZING EPISODES WHEN I WAS MAKING A SLOW TURN ONTO A ROAD IN ATLANTA, GA. THE RECALL SAID TO BRING IN THE CAR TO A LOCAL FORD DEALERSHIP, AND THEY WOULD EITHER DO A RE-SET ON THE COMPUTER, OR REPLACE THE STEERING COLUMN IF DEEMED NECESSARY. ORIGINALLY, THEY RE-SET THE COMPUTER. IT HAPPENED ONE TIME AFTER THE COMPUTER RESET, BUT I FIGURED IT WAS JUST A FLUKE. ALMOST A YEAR LATER... THE SAME ISSUE STARTED HAPPENING MORE FREQUENTLY, AGAIN, AND WITHIN 2 DAYS, THE ELECTRONIC STEERING WAS COMPLETELY GONE. I LOST ALL POWER STEERING ABILITY. IT WENT OUT COMPLETELY. I BROUGHT IT BACK IN TO GWINNETT PLACE FORD, AND THE "SERVICE" CENTER SAID THE RECALL HAD EXPIRED, AND I WOULD HAVE TO PAY FOR A STEERING COLUMN OUT OF POCKET ($1,400). I HAD NO CHOICE BUT TO PAY OUT OF POCKET... EVEN THOUGH THERE WAS NOT AN EXPIRATION DATE ON THE RECALL. FORD HQ STATED THAT THE DEALERSHIP COULD HAVE REPLACED IT FREE OF CHARGE (INSTEAD OF THE $1,400 THEY MADE ME PAY) AND THEN JUST SENT THE RECALL AND THE BILL TO FORD HQ FOR A REFUND. GWINNETT PLACE FORD BLAMED IT ALL BACK ON FORD HQ FOR AN "EXPIRED" RECALL. PER THE RECALL LETTER, THEY SHOULD HAVE REPLACED MY STEERING COLUMN FREE OF CHARGE....THEY DID NOT.

Mileage: 148,000

POWER STEERING EPS ASSIST STEERING TORQUE SENSOR (PSCM) WENT OUT. NHTSA #14V284000. FORD RECALL 14S05. PURCHASED 12/14 AT BRANDON FORD (FL). NOT EVER INFORMED OF RECALL. ACTUALLY TEXTED THAT THEY DID NOT KNOW OF RECALL. CALLED FORD WHO PUT A CASE # ON IT. REVIEW DONE BY FORD BUT THEY SAID BRANDON FORD DID A TEST ON IT AND REPROGRAMMED THE SENSOR. FORD DENIED THE CLAIM STATING IT HAD BEEN 12 MONTHS OR 12,000 MILES SINCE PURCHASE. THE VEHICLE ONLY HAD 18,800 MILES AT PURCHASE AND HAS APPROXIMATELY JUST OVER 32,000 MILES NOW. ON FORDS SERVICE PHONE LINE WHERE ONE GOES DIRECTLY TO THE SPECIFIC RECALL THERE IS NO MENTION OF NOT HONORING THE FULL REPLACEMENT OF PARTS AND LABOR DEPENDENT ON IF IT IS UNDER 12 MONTHS OR 12,000 MILES. NEITHER DOES IT STATE THAT IN THE ONLINE RECALL INFO. THE COST FOR THIS REPAIR WE HAVE BEEN TOLD IS SOME $1300. THE CAR IS SITTING AT AUTONATION FORD IN PANAMA CITY, FLORIDA RIGHT NOW. THE SERVICE MANAGER AND THE ASSISTANT TO THE GENERAL MANAGER AT BRANDON FORD ARE NOT RETURNING CALLS AND VOICEMESSAGES. THIS HAS BEEN A FIASCO WITH FORD. MY DAUGHTER OR ANYONE ELSE COULD BE SERIOUSLY INJURED OR WORSE AND IT STATES SUCH ESPECIALLY AT LOW SPEEDS ON THE FORD RECALL RECORDING LINE MESSAGE YET NOTHING IS BEING HONORED OR DONE. LUCKILY SHE WAS STATIONARY IN A DRIVEWAY AND THE CAR WAS IN PARK WHEN THE FAILURE OCCURRED INSTEAD OF ON A STREET, HIGHWAY OR INTERSTATE.

Mileage: 32,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPROGRAMMED PER NHTSA CAMPAIGN NUMBER: 14V2840000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,700.

Mileage: 111,700

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SENSOR AND STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ONBOARD DIAGNOSTIC WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE DEALER STATED THAT THE MASS AIR INDEX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, THE MAINTENANCE WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE ABS, LOW TIRE PRESSURE, TRACTION CONTROL, AND PARKING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 169,000. UPDATED 10/18/16*LJ *TR

Mileage: 169,000

VEHICLE NO POWER AND SURGING.

Mileage: 65,000

STARTED CAR, WENT TO BACK OUT OF PARKING SPACE AND THERE WAS NO STEERING. PULLED BACK INTO SPACE AND TURNED CAR OFF, POPPED HOOD TO SEE IF I COULD SEE ANYTHING WRONG. WAITED A FEW MINUTES, STARTED CAR AGAIN, STEERING WAS FINE. NOTICE I DID NOT GET HOOD DOWN ALL THE WAY, SO I PULLED OVER, TURNED OFF CAR, AND SECURED HOOD. WHEN I GOT BACK IN THE CAR, LOST STEERING AGAIN. TURNED OFF CAR, STEERING WORKED AGAIN. MADE IT HOME. WAITED A FEW MINUTES AFTER TURNING CAR OFF, AND RESTARTED IT. AGAIN NO STEERING. TOOK BRUTE FORCE TO TURN WHEEL. AT NO TIME DID A WARNING LIGHT COME ON INDICATING ANY TROUBLE.

Mileage: 132,523

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE VEHICLE REQUIRED EXTRA FORCE TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING MODULE SOFTWARE NEEDED TO BE SERVICED OR UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

THE POWER STEERING STOPPED WORKING WHILE DRIVING ON A CITY STREET. I WAS TURNING INTO A SHOPPING MALL AND THERE WAS SUDDENLY NO WAY I COULD STEER THIS CAR. IT IS DANGEROUS TO TRY DRIVING THE VEHICLE. YOU CANNOT TURN IT WITHOUT BRUTE FORCE AND IT IS IMPOSSIBLE TO STEER AT SLOW SPEEDS. IT IS DEFINITELY A SAFETY ISSUE. THE PROBLEM IS A TORQUE SENSOR WHICH WHEN IT GOES OUT, THE ENTIRE STEERING COLUMN MUST BE REPLACED TO THE TUNE OF $1500. FORD SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE BEFORE TOO MANY OWNERS END UP IN CRASHES.

Mileage: 165,000

THE POWER STEERING SUDDENLY STOPPED WORKING. IT DID NOT WORK FOR OVER 2 HOURS. AFTER STOPPING AND TURNING OFF THE CAR FOR 5 MIN., THE POWER STEERING BEGAN WORKING AGAIN.

Mileage: 140,000

NO WARNING THAT SOMETHING WAS WRONG. WAS TOLD IT COULD HAVE HAPPENED ON THE HIGHWAY AT A HIGH RATE OF SPEED. WHICH WOULD HAVE MADE IT IMPOSSIBLE TO STEER AND COULD HAVE CAUSED LIFE THREATENING INJURY OF POSSIBLY DEATH. THE CAR WAS PARKED ON FRIDAY, SAT OVER THE WEEKEND AND WHEN I WENT IN TO START IT ON MONDAY AND DRIVE IT TO WORK THE STEERING WHEEL WAS HARD TO MOVE AND THE TIRES STAYED STATIONARY. TOWED IT TO THE DEALER AND WAS TOLD THE STEERING COLUMN BROKE AND NEEDED TO BE REPLACED AND IT WASN'T UNDER WARRANTY ANYMORE AND THE RECALL THAT IS OUT THERE WAS NOT APPLICABLE FOR THIS SPECIFIC PROBLEM WITH THE STEERING COLUMN. THEY DEALER SAID IT WOULD COST APPROX $1,400.00 TO REPLACE THE STEERING COLUMN. IT WAS NEVER IN AN ACCIDENT AND WAS NEVER PART OF THEFT. IT IS 9 YEARS OLD, NEVER TOWED ANYTHING AND NOT DRIVEN HARD.

Mileage: 82,000

WHILE DRIVING THE ESCAPE THE STEERING WHEEL JUST LOCKS UP IN THE MIDDLE OF DRIVING. I HAVE TO GET THE ESCAPE TO THE SIDE OF THE ROAD AND SHUT IT OFF AND RESTART TO GET THE STEERING WHEEL TO UNLOCK. HAVE TAKEN IT TO A FORD DEALERSHIP AND THEY SAY IT'S NOT ON RECALL SO THEY CANT FIX IT. THEY DID CLEAN THE WIRES AND SAID IT SHOULD BE FINE, BUT IT STILL DID IT AGAIN.

Mileage: 126,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ELECTRIC POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

POWER STEERING SUDDENLY QUIT WORKING WHILE DRIVING! AFTER RESEARCHING ISSUE ON INTERNET, ESCAPES HAVE HAD SEVERAL RECALLS ON DIFFERENT MODEL YEARS INVOLVING STEERING., BUT NOT MY 2009. IT IS OBVIOUS THE PROBLEMS WITH THE STEERING HAS BEEN GOING ON MANY YEARS BUT FORD HAS NOT CORRECTED. IF MY SON HAD BEEN DRIVING WHEN IT WENT OUT, I SHIVER TO THINK WHAT MAY HAVE BEEN THE OUTCOME. STEERING ISSUES ARE VERY SERIOUS SAFETY PROBLEMS. COME ON FORD FIX THE ESCAPES ISSUES.

Mileage: 140,000

STEERING WHEEL BEGAN SHAKING WHILE THE VEHICLE WAS STOPPED AND AT LOW SPEEDS WHILE DRIVING IN RUSH HOUR TRAFFIC. THE SHAKING STOPPED FOR 1 DAY - THEN BEGAN AGAIN. TWO DAYS FOLLOWING THE DASHBOARD SENSOR READ - POWER STEERING ASSIST FAULT. POWER STEERING FAILED AT THIS TIME. I CONTACTED FORD - AS I BELIEVE THIS TO BE DIRECTLY RELATED TO A LARGE RECALL 14S05 1.3M VEHICLES. FORD COURTESY CAS9191445. FORD HAS DENIED THIS IS RELATED TO THE RECALL - ADVISING THIS VEHICLE VIN DOES NOT MATCH THE REFERENCED VIN'S- HOWEVER I AM EXPERIENCING THE NOTED ISSUES. WHAT ASSISTANCE CAN THE NHTSA PROVIDE ADDING THIS VEHICLE INTO THE RECALL. I CONTACTED LOCAL FORD DEALERSHIPS IN HOPE OF RECEIVING ASSISTANCE/GUIDANCE - THIS ALSO WAS UNSUCCESSFUL. FORD HAS REFERENCED TSB NO. 14-0016

Mileage: 111,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING COLUMN SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COLUMN ASSEMBLY STEERING WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,457.

Mileage: 88,457

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING ABILITY SEIZED. THE DEALER DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A RECALL FOR THE POWER STEERING BACK IN AUGUST OF 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING INSTRUMENT CLUSTER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V824000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,414.

Mileage: 133,414

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 61,500.... UPDATED 04/11/16 *BF THE DEALER REPLACED THE ENTIRE STEERING COLUMN. UPDATED 04/20/16.*JB

Mileage: 61,500

BEFORE 6/18/15 RANDOMLY WHILE DRIVING ANY SPEED MY VEHICLE HAD A WRENCH WARNING LIGHT ILLUMINATE AND LOSES COMPLETE POWER ALONG WITH STEERING, THE CAR SHUTS OFF COMPLETELY YOU HAVE TO TURN IGNITION OFF AND RESTART. IT WOULD RUN FINE FOR SEVERAL DAYS AND THEN RANDOMLY HAPPEN AGAIN OR POSSIBLY MULTIPLE TIMES IN A DAY. 6/17/15 - I BROUGHT VEHICLE TO FORD DEALERSHIP TO FIX RECALL (13N03) ' TECH REPLACED THROTTLE BODY FOR THIS CORRECTION. AT THE SAME TIME THEY ALSO PERFORMED A RECALL (14S05) ' TECH REPROGRAMMED PSCM FOR CORRECTION. 11/24/15 ' WAS DRIVING MY VEHICLE WHEN THE WRENCH LIGHT CAME ON AGAIN AND THE WHOLE STEERING COLUMN FROZE UP. HAD TO STOP AND TURN VEHICLE OFF IN TRAFFIC AND BACK ON. NO CORRECTION TO PROBLEM THE VEHICLE WAS IMMEDIATELY BROUGHT BACK TO FORD DEALERSHIP. 11/25/15 ' I WAS TOLD THE TORQUE SENSOR NEEDS REPLACED. I ADVISED THEM THE RECALL WAS NOT PROPERLY FIXED THE FIRST TIME. I WAS INFORMED THAT PART IS NOT UNDER WARRANTY ACCORDING TO FORD SERVICE CITE. 11/27/15 ' THE TORQUE SENSOR AS INDICATED ON THEIR DIAGNOSTIC TESTING AND REPLACEMENT OF THIS PART FAILED TO FIX THE PROBLEM WITH THE STEERING BEING LOCKED UP. SERVICE TECH CONTACTED FORD HOTLINE TO TRY AND FIGURE OUT WHY THE PROBLEM WAS NOT ADDRESSED WITH REPLACEMENT OF THE PART THAT INDICATED AS THE ISSUE. 11/30/15 ' FORD SERVICE TECHNICIANS HAD TO WORK WITH FORD HOTLINE TO TROUBLESHOOT VEHICLE. THEY SAID NOW MY WHOLE STEERING COLUMN WOULD NEED REPLACEMENT. FORD SAID I NEEDED TO PAY FOR BOTH PARTS (WHICH DID NOT FIX ANY PROBLEM) AND LABOR. I REFUSE TO PAY FOR ANY PARTS. MY VEHICLE HAS BEEN AT DEALERSHIP WITH THIS ISSUE SO LONG MY TAGS ARE NOW DEAD. MY CAR NEEDS A SAFETY INSPECTION AND SERVICE MANAGER SAID THEY COULD PERFORM THE SAFETY INSPECTION AND JUST ELECTRONICALLY PUT THE 'PASSED' INFORMATION INTO THE SYSTEM. VEHICLE IS NOT SAFE AND IS STILL AT DEALERSHIP TO DATE.

Mileage: 125,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE POWER STEERING FAILED. THE FAILURE OCCURRED AFTER THE REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR WHICH IT WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

I TOOK MY FORD ESCAPE INTO FORD TO GET THE STEERING RECALL DONE AND THEY REPROGRAMMED IT AND 2 WEEKS AFTER THE STEERING BECAME WORSE SO I TOOK IT BACK INTO FORD AND THEY ARE NOW TELL ME THAT THE STEERING COLUMN NEEDS TO BE REPLACED AND THAT WAS PART OF THE RECALL AND WILL NOT DO ANYTHING ABOUT IT RECALL NUMBER 14S05 THEY STEERING WHEEL IS JERKING UNCONTROLLABLE AND ALL OVER THE ROAD THE WHEEL JERKS ALL THE TIME

Mileage: 210,000

WHILE DRIVING MY POWER STEERING LOCKED, MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. I MANAGED TO PULL OVER STOP THE VEHICLE AND RESTART THE VEHICLE AT WHICH TIME THE SYMPTOMS WENT AWAY BUT HAPPENED AGAIN WHEN I STOPPED THE VEHICLE AND RESTARTED TO DRIVE HOME.

Mileage: 111,258

SIGNIFICANT VIBRATION IN THE STEERING WHEEL AND INTERMITTENT LOSS OF POWER STEERING. ALTHOUGH THE VEHICLE WAS COVERED BY RECALL 14S05, FORD IS UNWILLING TO REPLACE THE TORQUE SENSOR BECAUSE THEY "REPROGRAMMED" IT AND CLOSED OUT THE RECALL IN AUGUST 2014, WHICH THEY CLAIM FIXED THE PROBLEM. OBVIOUSLY, IT DID NOT FIX THE PROBLEM.

Mileage: 86,000

I RECEIVED A RECALL NOTICE NUMBER 14S05 INVOLVING THE POWER STEERING, I TOOK THE CAR INTO BRIAN MOTORS IN EVERETT WASHINGTON ON DECEMBER 16, 2015. RECALL WAS TAKEN CARE. I HAD NO PROBLEM PRIOR TAKING IT INTO THE DEALER. APPROXIMATELY 2 WEEKS LATER I EXPERIENCED PROBLEMS WITH THE STEERING. I RETURNED THE VEHICLE TO BRIAN MOTORS IN EVERETT WASHINGTON AND WAS TOLD THAT THE POWER STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THIS WAS ONE OF THE REPAIR OPTIONS LISTED IN THE RECALL. I WAS THEN INFORMED THAT FORD HAD CLOSED THE RECALL AND THE PRICE OF THE REPAIR WOULD BE APPROXIMATELY 1500$ . AFTER CALLING FORD COSTUMER SERVICE IN DEARBORN AND BEING TOLD AGAIN THAT I WOULD BE RESPONSIBLE FOR THE REPAIR BECAUSE THE RECALL HAD BEEN CLOSED. I HAVE SINCE FOUND OUT THAT MANY OWNERS OF THIS YEAR AND MODEL ESCAPE HAVE EXPERIENCED IDENTICAL PROBLEMS AND RECEIVED THE SAME RESPONSE FROM FORD. I BELIEVE THAT THERE IS A DEFECT IN THE POWER STEERING COLUMN ON 2009 FORD ESCAPES AND IT IS FORDS RESPONSIBILITY TO CORRECT THE PROBLEM. I BELIEVE THAT THIS COULD POSE A RISK OF ACCIDENT TO ANYONE DRIVING THIS CAR AND THAT FORD NEEDS TO ADDRESS THIS IMMEDIATELY.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE DRIVER WAS MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,674.

Mileage: 92,674

MY 2009 FORD ESCAPE ON JAN 29,2016 WENT TO DEALER FOR OIL CHANGE SERVICE MAN TURNED KEY FOR MILEAGE A MESSAGE READ POWER STEERING ASSIST FAULT HE SAID I WONDER WHY THIS IS SHOWING? HE FIDDLED WITH A FEW BUTTONS AND DISMISSED IT. LEFT CAR FOR OIL CHANGE RETURNED PICKED UP WENT TO APT. FOR FRONT BRAKES AND TIRE ROTATION LEFT DRIVING ABOUT 10 MILES PER HOUR SUDDENLY FELT A SHAKING IN STEERING WHEEL THEN LOSS OF POWER STEERING NEARLY RAN INTO A CURB GOT CONTROL DROVE TO NEAR AUTO STORE LOOKED FOR FLUID STICK WAS NOT ONE, WENT BACK TO DEALERSHIP TOLD THEM MY POWER STEERING JUST WENT OUT? THEY SAID WE NEVER HEARD OF THIS BEFORE? ANOTHER SERVICE MAN CAME LISTENED SAID HE HAD A TRUCK IN A MONTH AGO SAME THING COST CUSTOMER $1500 I WAS SHOCKED LEFT WENT HOME MY WIFE SUGGESTED I GO TO A AUTO MECHANIC A BLOCK FROM US I DID HE DID RESEARCH WHILE I WAS THERE, HE FOUND A RECALL IN 2014 FOR 2008-2011 FORD ESCAPES FOR POWER STEERING LOSS. I WENT BACK TO DEARLERSHIP TOOK THE PRINT OUT OF SAFETY RECALL THEY DID SOMETHING ON THEIR COMPUTER FOUND THEY HAD DONE A COMPUTER REPROGRAMING IN AUG 2014 AND SORRY THE RECALL FOR US WAS CLOSED. I DID NOT RECEIVE A LETTER BUT THE SERVICE DEPT IN AUG 2014 WHEN HAVING A REGULAR OIL CHANGE THEY PERFORMED THIS REPROGRAMMING FOR THIS RECALL WHICH AFTER NOW LEAVES ME UNABLE TO GET HELP. THEY RECENTLY EXPLAINED SINCE THEY DID THEIR DUTY AT THAT TIME AND FOUND NOTHING THAN THAT CLOSED THE SAFETY RECALL FOR OUR FAULTY POWER STEERING NOW GONE. I ASKED THEM WHAT IF YOU HAD NOT DONE THAT REPROGRAMING IN AUG 2014 AND NOW MY POWER STEERING GONE WOULD I NOW BE ABLE TO GET IT FIXED UNDER THE RECALL HE SAID YES! THIS SEEMS TO ME LIKE A SCAM TO ALL THEIR CUSTOMERS, THEY KNEW EXACTLY THE PROBLEM AND KNEW I MAY HAVE A LOSS LATER ON AND COVERED THEIR A SS ES . THEY HAVE QUOTED ME $1300 TO REPLACE STEERING COLUMN, RACK, TIERODS. THE OWNER OF THE DEALERSHIP SAID TO C

Mileage: 125,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND BECAME INOPERABLE WHILE THE POWER STEERING ASSIST LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER THE VEHICLE RESUMED IN OPERATION THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE POWER STEERING CONTROL MODULE WAS REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHOOK SEVERELY WHILE IDLING. THE VEHICLE WAS RESTARTED AND THE POWER ASSIST FAIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO REPAIR SHOP WHO DIAGNOSED THAT THE SENSOR MODULE OR STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Mileage: 150,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT THE STEERING WHEEL BECOMING STIFF. THE CONTACT WAS ABLE TO MERGE OVER TO THE SHOULDER AND, WHEN THE VEHICLE SLOWED, THE STEERING SEIZED. THE VEHICLE WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS ABLE TO EXIT THE HIGHWAY AND HAD THE VEHICLE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,477. UPDATED 04/20/16*LJ *CN

Mileage: 92,477

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THREE MONTHS AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), STEERING WHEEL SEEMED SLIGHTLY DETACHED AND THE STEERING WAS DIFFICULT WHEN IN REVERSE AND ATTEMPTING TO TURN THE VEHICLE LEFT OR RIGHT. THE CONTACT MENTIONED THAT THERE WAS NO FAILURE EXPERIENCED PRIOR TO THE RECALL REMEDY BEING PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,402.

Mileage: 102,402

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. IN ADDITION, THE VENT CONTROLS FAILED TO WORK AFTER THE DEALER REPLACED A CYLINDER AND THE IGNITION SWITCH. THE VEHICLE ALSO VIOLENTLY SHOOK, WHICH CAUSED THE STEERING WHEEL TO BECOME EXTREMELY UNSTABLE WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED AS WELL AS THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED AND REFUSED TO PROVIDE A GOOD WILL OPTION FOR THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 136,400.

Mileage: 136,400

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE MODULE IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

SEVERAL TIMES UPON STARTING MY 2009 ESCAPE, THE POWER STEERING WOULD NOT WORK. IT WAS LIKE TRYING TO STEER THE CAR WHEN IT WAS NOT STARTED. AFTER SHUTTING THE VEHICLE OFF AND RE-STARTING SEVERAL TIMES, THE POWER STEERING WOULD THEN WORK PROPERLY. A FORD DEALER SAID THAT THE ONLY FIX FOR THIS PROBLEM WAS TO REPLACE THE STEERING COLUMN. EVEN THOUGH MY VEHICLE HAD LESS THAN 36,000 MILES ON THE ODOMETER, FORD WOULD NOT COVER THE COST. I DECIDED TO HAVE THE PROBLEM REPAIRED FOR FEAR THAT THE POWER STEERING WOULD QUIT WHILE DRIVING. I HAD TO PAY $1137.07 OUT OF POCKET TO FIX THE PROBLEM. I AM THE ORIGINAL OWNER OF THE ESCAPE

Mileage: 35,192

STEERING WHEEL IS EXTREMELY STIFF AND VERY DIFFICULT TO TURN, ESPECIALLY AT SLOWER SPEEDS; ERROR CODE B1342; SUSPECT FAILED TORQUE SENSOR

Mileage: 129,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

TAKATA RECALL SINCE I PURCHASED MY VEHICLE I HAD A PROBLEMS WITH POWER STEERING I LEARN TO CUT THE VEHICLE OFF AND RESTART.MY CAR WAS SERVICE AT ADAMSON FORD IN BIRMINGHAM ALABAMA FOR A POWER STEERING RECALL IT IS WORST NOW I CANNOT CUT IT OFF IT IS HARD THAN BEFORE TO TURN I RETURN BACK THE SERVICE ADVISOR STATED THE PROBLEMS WITH POWER STEERING HAS BEEN PERFORMED ALREADY HE STATED A SENSOR HARNESS PULLED LOOSE BUT I AM RETURN TO ADAMSON TODAY 11/30/15 I CALLED BEFORE THANKSGIVING THE SERVICE ADVISOR NO TECH. AVAILABLE UNTIL MONDAY 11/30/15.MY CAR I POWER STEERING IS WORST NOW BEFORE GOING TO GET RECALL ..THIS IS THE THIRD TIME 11/3/15 AND 11/16/15 WILL RETURN 11/30/15.I ONLY HAVE ONE CAR I NEED MY CAR FITS OR LIKE IT WAS BEFORE I COULD TURN OFF AND RESTART.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED AS THE ELECTRIC POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 09/30/16*LJ; UPDATED 04/30/18*JB *TR

Mileage: 160,000

A FEW TIMES IN THE PAST WEEK I HAVE DRIVEN MY VEHICLE STRAIGHT FROM A PARKED LOCATION ONLY TO FIND I HAVE NO POWER STEERING 40-50 YARDS INTO THE TRIP. THIS HAS ALMOST CAUSED AN ACCIDENT. WHEN I PULL OVER AND SHUT OFF THE VEHICLE, THE PROBLEMS USUALLY GOES AWAY, OR GOES AWAY AFTER SEVERAL SHUTDOWN CYCLES. MY VEHICLE WAS PART OF RECALL 14S05, AND RECEIVED A SOFTWARE UPDATE IN 2014. SINCE THEN THE STEERING HAS BEEN NOTICEABLY DIFFERENT AND SOMETIMES SHAKY WHEN BRAKING AT HIGHWAY SPEEDS. EVEN WORSE, FORD IS NOT HONORING THE RECALL. I WENT INTO A DEALERSHIP TODAY AND THEY INFORMED ME THE RECALL WAS CLOSED OUT AND THERE WAS NOTHING THEY COULD DO FREE OF CHARGE, EVEN THOUGH MUCH OF WHAT I'VE READ FROM THIS INVESTIGATION IS THAT THE SOFTWARE UPDATE ONLY PUSHED OFF THE PROBLEM AND DID NOT FIX IT. I AM VERY CERTAIN THE PROBLEM IS A TORQUE SENSOR BASED ON THE DISCUSSION HERE. IT APPEARS FORD HAS NO CARE IN FIXING A CRITICAL SAFETY PROBLEM, AND IS IN FACT, TRYING TO COVER IT UP WITH SOFTWARE AND PASSING IT OFF AS USUAL WEAR AND TEAR.

Mileage: 95,000

MY FORD ESCAPE ELECTRONIC POWER STEERING HAS BEEN ACTING ERRATICALLY. IT SEEMS TO WORK FINE SOMETIMES, BUT THEN TURNS OFF AT OTHER TIMES. THIS MAKES IT EXTREMELY HARD TO TURN THE VEHICLE.

2009 FORD ESCAPE POWER STEERING FAILURE. THIS OCCURS WHILE DRIVING AT ALL SPEEDS WITH NO WARNING AND ALSO ON START UP OF THE VEHICLE. VEHICLE WAS SERVICED UNDER FORD SAFETY RECALL 14S05 AND TORQUE SENSOR WAS REPLACED AND THE EPAS SOFTWARE REPROGRAMMED. EXACT SAME SYMPTOMS OF POWER STEERING FAILURE HAVE RECURRED, THIS TIME DIAGNOSING AS POWER STEERING CONTROL MODULE NEEDING REPLACEMENT AND THUS THE ENTIRE STEERING COLUMN. FORD HAS DECLINED TO SERVICE VEHICLE UNDER SAFETY RECALL 14S05 DUE TO THE TORQUE SENSOR ALREADY BEING REPLACED. THE POWER STEERING CONTROL MODULE IS, HOWEVER, LISTED UNDER THE SAFETY RECALL. I WAS TOLD BY THE LOCAL DEALERSHIP THAT DID THE ORIGINAL RECALL WORK AND FORD CUSTOMER REPRESENTATIVES THAT THIS IS NOW NOT COVERED UNDER THE RECALL BECAUSE OF THE TORQUE SENSOR ALREADY BEING REPLACED UNDER THE SAME RECALL. HOWEVER, PRIOR WORK DONE UNDER THE RECALL WAS INADEQUATE IN SOLVING THE ISSUES.

Mileage: 76,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY SEIZED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS STARTED AGAIN AND THE POWER STEERING RETURNED TO NORMAL. THE CONTACT CALLED THE DEALER WHO PERFORMED A SOFTWARE UPDATE ON THE VEHICLE AND WAS ADVISED TO CALL HEADQUARTERS. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). AFTER THE RECALL REPAIR, THE VEHICLE EXPERIENCED A FAILURE IN THE POWER STEERING ASSIST SYSTEM. PRIOR TO THE RECALL REPAIR, THE VEHICLE WAS DIAGNOSED WITH HAVING NO FAULT CODE PRIOR TO THE REMEDY BEING PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

LOSS OF POWER STEERING AT HIGHWAY SPEEDS

Mileage: 95,000

VEHICLE WAS SUBJECT TO FORD RECALL #14S05 WHICH DEALT WITH A TORQUE SENSOR IN THE STEERING COLUMN. AT THE TIME WE TOOK IT IN THERE WERE NO CODES REPORTED SO THE DEALER PERFORMED THE RECOMMENDED SERVICE AND REPROGRAMMED THE SOFTWARE. APPROXIMATELY A MONTH LATER MY WIFE EXPERIENCED A POWER STEERING FAILURE ON THE WAY TO WORK. WE TOOK THE VEHICLE TO THE DEALER WHO FOUND THE CODE FOR THE TORQUE SENSOR AND REPLACED IT BUT THIS DID NOT RESOLVE THE ISSUE. AFTER CONSULTING FORD IT WAS RECOMMENDED TO REPLACE THE ENTIRE STEERING COLUMN. I WAS ADVISED BY MY DEALER THAT THE INITIAL RECALL WORK DID NOT FIX THE ISSUE AND THIS WAS THE NEEDED REPAIR BUT THAT IT WOULD NOT BE COVERED SINCE THEY HAD PERFORMED THE INITIAL RECOMMENDED REPAIR(REPROGRAMMING OF THE SOFTWARE). AT THIS POINT EVEN MY DEALER AGREES THAT THE INITIAL FIX IS INADEQUATE AND IT SHOULD BE A COMPLETE REPLACEMENT OF THE STEERING COLUMN BUT FORD WILL NO LONGER HONOR THE RECALL SINCE IT WAS "FIXED" ONCE.

Mileage: 95,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED WITHOUT WARNING, WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER TO RESUME NORMAL OPERATION. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE REVERSING THE VEHICLE AND SHIFTING INTO DRIVE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

POWER STEERING HAS GONE OUT HAVE REPLACE FRONT INNER BEARING,TRANSMISSION LINES, KEEP UP ON ALL MY MAINTAINED RECORDS SINCE I BOUGHT THE VEHICLE IN SEPT 2014' AND HAVE ALL OTHER MAINTAIN ECONOMIC RECORDS.

Mileage: 114,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

POWER STEERING HAS GONE OUT THREE TIMES WITHOUT ANY WARNING. THE CAR WAS IN MOTION EACH TIME THE POWER STEERING WENT OUT. TWICE ON THE HIGHWAY AND ONCE BACKING OUT OF THE DRIVEWAY. SERVICE CENTER AT MULLINIX FORD IN MOBILE, AL SAID IT WAS AN ELECTRONIC PROBLEM AND WOULD COST $698 PLUS TAX TO FIX THE PROBLEM. DOING RESEARCH, I SEE THERE ARE SEVERAL COMPLAINTS CONCERNING THIS SAME PROBLEM AND FORD IS NOT CONCERNED WITH THE SAFETY OF ITS CAR OWNERS. I HAVE BEEN A FORD CAR OWNER MY ENTIRE LIFE AND THIS MAKES ME WONDER WHY!

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE IN REVERSE, THE POWER STEERING FAILED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

POWER STEERING FAILURE: FOLLOWING THE FIRST OCCURRENCE (14 AUG 2015) THERE WERE SEVERAL OTHER INSTANCES WITHIN THE NEXT COUPLE OF DAYS WHEREBY I LOST POWER STEERING AGAIN AND HAD TO REVERT TO MANUAL STEERING. NINE MONTHS AGO ( 10 DEC 2014) I HAD MY CAR SERVICED AT FORD'S EXPENSE FOR THEIR RECALL 14S05 THAT RELATED TO THEIR "ELECTRICAL POWER STEERING" DEFECT WHICH ONLY AMOUNTED TO A COMPUTER CODE REPROGRAM. THEN ON AUGUST 26, 2015, AFTER SEVERAL MORE FAILURES, I HAD MY CAR SERVICED FOR THE POWER STEERING FAILURE IN WHICH CASE THE STEERING COLUMN ASSEMBLY AND THE HOUSING HAD TO BE REPLACED AT MY EXPENSE WHICH I DIDN'T THINK WAS FAIR. RECALL 14S05, TO ME, WAS A QUICK FIX WHICH DID NOT ADDRESS THE ROOT OF THE PROBLEM. AN ATTEMPT TO HAVE FORD ACCEPT RESPONSIBILITY WAS NOT SUCCESSFUL AND I HAD TO PAY FOR THE SERVICE WHICH WAS QUITE EXPENSIVE. I AM HOPING FOR A RECALL CONCERNING THIS DEFECT SINCE I HAVE READ MANY MORE COMPLAINTS (SAME PROBLEM) FROM OTHER DRIVERS WITH THE SAME MAKE AND MODEL AND IF SO, QUALIFY FOR REIMBURSEMENT. THANK YOU FOR YOUR TIME *TR

Mileage: 68,655

IN FEBRUARY OF 2015 I TOOK MY VEHICLE INTO AL PIEMONTE'S ARLINGTON HEIGHTS FORD IN ARLINGTON HEIGHTS, ILLINOIS BECAUSE OUR POWER STEERING HAD BEEN GOING OUT INTERMITTENTLY WHILE DRIVING. THEY SAID IT JUST NEEDED A COMPUTER UPDATE RELATING TO RECALL 14S05. LAST WEEKEND THE POWER STEERING WENT OUT COMPLETELY AND NEVER CAME BACK ON. THERE WAS NO WARNING, NO INDICATOR LIGHT OR SOUND AS REFERENCED IN RECALL 14S05. I RELUCTANTLY DROVE IT INTO THE CLOSEST DEALERSHIP, GOLF MILL FORD IN NILES, ILLINOIS. TO BE PROACTIVE, I CALLED FORD CUSTOMER CARE AT 800-392-3673 AND EXPLAINED WHAT WAS GOING ON. THEY CREATED A "CASE FOR ME" AND SAID TO WAIT TO HEAR FROM THE SERVICE MANAGER AT THE DEALERSHIP. HE CALLED ME LAST EVENING AND SAID THAT FORD WON'T HONOR THE RECALL BECAUSE IT HAD BEEN "CLEARED" AND THEY WOULDN'T COVER ANY PORTION OF THE REPAIR WHICH WILL BE AROUND $1200 (TO REPLACE THE STEERING COLUMN ASSEMBLY). I'VE HAD TO GET A RENTAL VEHICLE AS WELL. I CALLED FORD CUSTOMER CARE LAST NIGHT AND ASKED HOW THEY MADE THAT DECISION. THE AGENT SAID IT WAS THE WARRANTY DEPARTMENT BUT THEY ONLY WILL SPEAK WITH THE DEALERSHIP. I ASKED FOR A SUPERVISOR OR MANAGER AND THEY SAID NO WAS WAS AVAILABLE. I ASKED IF I COULD GET A CALL BACK FROM ONE AND THE AGENT SAID HIS SYSTEM WENT DOWN SO THERE WAS NOWHERE TO SAVE THE INFORMATION. TODAY I CALLED FORD CUSTOMER CARE AGAIN AND EXPLAINED IN DETAIL SPECIFICALLY THAT IF I HADNT BROUGHT IT IN BACK IN FEBRUARY THEY WOULD BE HONORING THIS RECALL. ALSO THE UPDATE DONE IN FEBRUARY DID NOT EVEN WORK.THERE WAS NO INDICATOR LIGHT OR SOUND WHEN POWER STEERING WENT OUT.

Mileage: 105,123

TL* TL THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,342. THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER ANYWAY TO HAVE IT INSPECTED, EVEN THOUGH HE WASN'T EXPERIENCING ANY PROBLEMS. HOWEVER, A YEAR LATER, THE STEERING FAILED WHILE DRIVING. THERE WERE NO CHIMES OR TROUBLE LIGHTS BEFORE THE POWER STEERING FAILED. THE VEHICLE IS CURRENTLY DISPLAYING TROUBLE CODE B1342. THE CONSUMER REMINDED THE DEALER ABOUT THE RECALL. HOWEVER, THE DEALER STATED THE VEHICLE WAS NOT LISTED ON THE NHTSA WEBSITE AS BEING RECALLED. THE CONSUMER WAS INFORMED THE VEHICLE WAS PREVIOUSLY LOOKED AT, DURING THE TIME OF THE RECALL. THE COST TO FIX THE VEHICLE WAS $1327.90

Mileage: 54,342

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INDICATED THAT THE REPAIR WAS NOT REQUIRED. THE DEALER DID NOT INDICATE IF THE SOFTWARE WAS UPDATED FOR THE POWER STEERING CONTROL MODULE (PSCM) AND THE INSTRUMENT CLUSTER MODULE NOR DID THEY SPECIFY IF THE TORQUE SENSOR SIGNAL HAD A FAILURE. MONTHS LATER, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. THE FAILURE HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS INDICATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE TRAVELING APPROXIMATELY 30 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING WITHOUT WARNING. THE CONTACT HAD TO MERGE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS TURNED OFF AND RESTARTED, WHICH RESET THE COMPUTER. THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 8/10/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A NEW STEERING COLUMN WAS INSTALLED ON 6/11/15. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. UPDATED 11/24/2015*JS

Mileage: 100,000

I TOOK MY VEHICLE IN FOR THE POWER STEERING CALIBRATION UPDATE IN MARCH 2015. IN MAY I WAS DRIVING DOWN A MUDDY ROAD WHEN MY POWER STEERING JUST WENT OUT. I WAS ON THE EDGE OF THE ROAD NEAR A CLIFF AND WAS TRYING TO MANEUVER AROUND ANOTHER VEHICLE STUCK IN THE MUD. IT COULD HAVE BEEN DISASTROUS IF I WAS NOT GOING SO SLOWLY. I TOOK IT TO A MECHANIC WHO DIAGNOSED IT AS A COMPUTER PROBLEM WITH THE TORQUE SENSOR OR POWER STEERING MODULE. ALL FUSES, WIRES, AND FLUIDS WERE GOOD. I WAS NOT NEAR A FORD DEALER SO HAD TO DRIVE OVER 300 MILES WITHOUT POWER STEERING TO GET TO A DEALER. THE DEALER TOLD ME THAT THERE WERE NO PROBLEMS WHEN THEY DID THE UPDATE IN MARCH AND THAT WHILE THERE IS CURRENTLY A SAFETY RECALL ON THE POWER STEERING SYSTEM IT IS NOT FOR THIS PROBLEM (P2274) AND THEREFORE I HAVE TO PAY FOR THE REPAIR. I DID NOT HAVE ANY PROBLEMS PRIOR TO COMPLETING THE RECALL CALIBRATION. FORD NEEDS TO ADDRESS THIS BEFORE SOMEONE GETS KILLED.

Mileage: 21,000

"POWER STEERING ASSIST FAULT" MESSAGE APPEARED ON DASHBOARD. VEHICLE WAS UNABLE TO STEER LEFT/RIGHT DUE TO POWER STEERING MALFUNCTIONING. *TR

Mileage: 124,524

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, THE POWER STEERING ASSIST FAULT WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.

Mileage: 149,000

IN JULY OF 2014 I HAD THE RECALL PERFORMED ON MY ESCAPE FOR THE POWER STEERING. A FEW MONTHS LATER THE POWER STEERING WENT OUT AGAIN AND I RETURNED IT TO THE DEALERSHIP THAT HAD PERFORMED THE RECALL WORK AND WAS TOLD THAT IF IT WENT OUT AGAIN I WOULD NEED TO HAVE THE POWER STEERING SENSOR REPLACED. A COUPLE OF DAYS LATER THE POWER STEERING WENT OUT AGAIN. IN APRIL OF 2015 I TOOK IT BACK TO THE DEALERSHIP TO HAVE THE SENSOR REPLACED AND AFTER REPLACING THE SENSOR HE DISCOVERED IT DIDN'T FIX THE PROBLEM. HE SPENT A COUPLE OF DAYS WORKING WITH FORD TO FIGURE OUT WHAT WAS WRONG AS ALL THE COMPUTERS WERE SAYING IT WAS THE SENSOR. FORD FINALLY SAID IT WAS THE ELECTRONIC STEERING COLUMN THAT NEEDED REPLACED WHICH WAS OVER DOUBLE THE PRICE. AFTER TALKING WITH THE SERVICE MANAGER ABOUT CONCERNS I HAD WITH REPLACING THAT AT SUCH A HIGH COST I LEARNED THAT FORD KNEW ABOUT ISSUES WITH THE ORIGINAL STEERING COLUMN COMPONENTS AND THEY HAVE CHANGED THEM IN THE REPLACEMENT PARTS. FORD REFUSED TO WORK WITH THE SERVICE MANAGER ON FIXING IT FOR ME OR WORKING WITH THE COST EVEN THOUGH EVERYTHING POINTED TOO THE SENSOR. FORD IS AT SERIOUS FAULT KNOWING THERE ARE PROBLEMS WITH THE STEERING COLUMN AND JUST TRIED TO PUT A BAND AID ON IT WITH THE RECALL THAT THEY DID ISSUE. *TR

Mileage: 135,000

ON DECEMBER 28,2014 I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY MAIN STREET WHEN MY POWER STEERING SUDDENLY WENT OUT ALMOST CAUSING AN ACCIDENT. I TOOK IT INTO MY MECHANIC THE NEXT DAY AND WAS TOLD IT WAS MY BATTERY, WHICH WAS REPLACED. ON MARCH 25, 2015 I WAS TURNING ONTO A SIDE STREET WHEN THE POWER STEERING WENT OUT AGAIN. THIS TIME MY ALTERNATOR WAS REPLACED. I AM SUSPICIOUS THAT EVERYTIME SOMETHING ELECTRICAL GOES, THE POWER STEERING GOES OUT. I AM NOT CONVINCED THE BATTERY OR THE ALTERNATOR WERE DEFECTIVE NOW. THERE IS A RECALL FOR THIS ISSUE, BUT MY VIN SAYS MINE IS NOT RECALLED. *TR

Mileage: 73,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND CAUSED THE VEHICLE TO STRIKE A POTHOLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER RIM AND THE FRONT SUSPENSION FRACTURED. AS RESULT, BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL WAS UNABLE TO TURN LEFT. THE CONTACT STATED THAT POWER STEERING ASSIST FAULT WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN AND THE TORQUE SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

WHEN I RECEIVED THE RECALL ON THE POWERSTEERING IN THE FALL OF 2014, I TOOK IT INTO A FORD DEALER WHERE THEY SAID IT WASN'T SHOWING ANY "CODES" BUT THEY RE-PROGRAMMED IT THIS WAS 9/2014. IN 2/2015 I STARTED TO NOTICE OCCASIONALLY JERKING OF THE STEERING WHEEL WHILE IDLING. ON 2/23/15 IT BECAUSE SEVERE JERKING AND SHAKING WHEN THE VEHICLE WAS IN PARK OR IDLING, I STOPPED BY THE FORD DEALER ON 2/25 AND THEY TOLD ME IT HAD NOTHING TO DO WITH THE WARRANTY. ON 3/2/15 I LOST ALL POWER STEERING AND AM NOW PAYING $1000 TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. I HAVE SEEN NUMEROUS SIMILAR COMMENTS OF THIS PROBLEM -- WHAT IS FORD GOING TO DO ABOUT IT?! *TR

Mileage: 109,000

AT FIRST STEERING WHEEL WOULD VIBRATE ON ITS OWN WHEN CAR WAS STARTED. I CALLED FORD CUSTOMER CARE AND THEY SAID THEY HAD NEVER RECEIVED A COMPLAINT ABOUT THIS. I MADE AN APPT. TO TAKE CAR TO LEN STOLER DEALERSHIP IN OWINGS MILLS, MD. TODAY 3/2/15. WHEN I STARTED THE CAR TO TAKE IT IN MY MESSAGE PANEL READ " POWER STEERING ASSIST FAULT" AND THE POWER STEERING WAS COMPLETELY GONE! THE DEALERSHIP SAYS THE STEERING ANGLE SENSOR NEEDS TO BE REPLACED AND THAT IT REQUIRES REPLACING THE ENTIRE STEERING COLUMN! I WENT ONLINE AND THERE ARE MANY, MANY COMPLAINTS REGARDING THIS FROM OTHER FORD ESCAPE OWNERS. THE FORD DEALERSHIPS CHARGED FROM $1200- ALMOST $1900 TO FIX THIS. IN MAY 2014 THERE WAS A RECALL OF SOME FORD ESCAPES REGARDING THE POWER STEERING ISSUE. I WAS TOLD MY CAR WAS NOT INCLUDED. THERE SHOULD BE SOME ADDITIONAL RECALLS FOR THIS ISSUE..IF YOU CHECK THE INTERNET YOU WILL FIND I AM NOT ALONE! THERE ARE SO MANY COMPLAINTS I WOULD THINK THAT FORD WOULD HONOR A RECALL AND FIX THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. I WAS LUCKY ENOUGH TO HAVE MY HUSBAND DRIVE MY CAR TO THE DEALERSHIP BECAUSE I COULD NOT NAVIGATE TURNING THE STEERING WHEEL TO GET THERE. THANK YOU. *TR

Mileage: 155,420

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284 (STEERING) WAS RECEIVED IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND UPDATED THE SOFTWARE AS LISTED IN THE RECALL. THE CONTACT INDICATED THAT ON FEBRUARY 21, 2015, WHILE DRIVING APPROXIMATELY 3 MPH PULLING INTO A PARKING SPACE, A WRENCH ICON SENSOR SUDDENLY APPEARED AND THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT NO ADDITIONAL SERVICES WOULD BE PROVIDED TO THE VEHICLE AS PART OF THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

HARD TO TURN AT LOW SPEEDS. *JS

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.

Mileage: 174,000

FORD ISSUED A RECALL ON ESCAPES (RECALL # 14S05). THE RECALL WAS RELATED TO A PROBLEM WITH THE POWER STEERING. I BROUGHT MY CAR TO THE DEALER TO ADDRESS THE RECALL. AT THE TIME I BROUGHT IT IN I WAS TOLD THAT BECAUSE THERE WERE NO CURRENT PROBLEMS WITH MY POWER STEERING THEY WERE ONLY REQUIRED TO CALIBRATE IT (IF THERE HAD BEEN PROBLEMS THEY WOULD HAVE BEEN REQUIRED TO REPLACE IT). LESS THAN ONE MONTH LATER MY POWER STEERING STOPPED WORKING. MY CAR WAS TOWED TO FORD. FORD TOLD ME THAT THE PART HAD TO BE REPLACED AND IT HAD TO BE AT MY OWN EXPENSE BECAUSE I HAD ALREADY BROUGHT MY CAR IN ONCE FOR THE RECALL (EVEN THOUGH IT WAS NOT REPLACED THEN, IT WAS ONLY CALIBRATED). THEY TOLD ME THAT HAD I NOT BROUGHT THE CAR IN A MONTH BEFORE, TO ADDRESS THE RECALL, THE REPLACEMENT PART WOULD HAVE BEEN COVERED UNDER THE RECALL. THIS POLICY ENCOURAGES DRIVERS TO NOT BRING THEIR CAR IN IF THEY GET A RECALL IN THE MAIL, INSTEAD THEY SHOULD WAIT FOR THE PART TO FAIL WHILE THEY ARE DRIVING SO FORD WILL COVER THE COST AS PART OF THE RECALL. I ALSO FEEL LIKE THE ONLY REASON I ENDED UP HAVING A PROBLEM WITH THE STEERING WAS BECAUSE OF THEIR CALIBRATION. MY ESCAPE IS A 2009 SO IT'S BEEN ON THE ROAD FOR 5+ YEARS AND LESS THAN ONE MONTH AFTER I BRING IT IN FOR CALIBRATION THE FAULT LIGHT COMES ON AND IT DOES NOT WORK. I WISH I HAD NOT BROUGHT MY CAR IN FOR THE RECALL AND I WILL RECONSIDER ANY FUTURE RECALLS. I AM NOT THE ONLY ONE WHO HAS HAD THIS ISSUE. PLEASE MAKE FORD ISSUE A SECOND RECALL SO PEOPLE WILL DO THE RIGHT THING, WHICH MEANS BRINGING THEIR CAR IN TO MAKE IT SAFER, AND GETTING THE FAULTY PART REPLACED AT FORD'S EXPENSE AS IT SHOULD BE. *TR

Mileage: 105,000

TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45-55 MPH THE POWER SYSTEM ASSIST FAILURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V2840000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. HOWEVER, THE CONTACT WAS MADE AWARE THAT THE VEHICLE HAD BEEN PREVIOUSLY SERVICED UNDER THE RECALL AND WAS NO LONGER ELIGIBLE FOR ANY REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/30/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTS TO BE REIMBURSED THE COST OF THE REPAIRS. UPDATED 6/23/2015 *JS UPDATED 02/01/16.*JB

I BROUGHT THE CAR TO THE MARCOTTE FORD. THEY SAID THE PART THAT FAILED WAS THE PART THAT WAS RECALLED. THE SERVICE DEPARTMENT CALLED FORD AND THEY TOLD THEM THEY DID THEIR PART ON THE RECALL WHEN THEY REPROGRAMMED IT AND WILL NOT COVER THE PART. I THEN CALLED FORD AND SPOKE WITH THEM. CUSTOMER RELATIONS SAID THEY WOULD NOT BE ABLE TO DO ANYTHING EITHER. THEY WOULD SEND AN EMAIL TO THE SERVICE MANAGER AND SEE IF HE WOULD BE ABLE TO DO ANYTHING TO HELP WITH THE COST. THE SERVICE MANAGER TOLD ME HE "EXHAUSTED ALL HIS EFFORTS". I KNOW THAT I AM NOT THE ONLY PERSON WHO THIS HAS HAPPENED TO AND I AM NOW OUT $1200.00 TO FIX A PART THAT SHOULD HAVE BEEN FIXED BY THE RECALL. THIS IS UNETHICAL AT BEST. *TR

Mileage: 109,000

POWER STEERING WENT COMPLETELY OUT.WHILE DRIVING. CAR HAD BEEN RECALL IN JULY 2014, WHEN A UPDATE WAS DONE FOR POWER STEERING ASSIST UNIT. THAT DID NOT CORRECT ISSUE FORD DEALERSHIP IN LUGOFF SC THAT DID SERVICE OFFERED NO WARRANTY, THEY INSPECTED IT AND STATED STEERING PARTS NEED TO BE REPLACED AT A PRICE OF $2400.00 I JUST PURCHASED VEHICLE LESS THAN 30 DAYS WHEN THIS OCCURRED. FROM THE RESEARCH I DID I AM NOT THE ONLY ONE THAT HAS GOTTEN RIPPED BY THESE FAULTY VEHICLES. SOMETHING NEEDS TO BE DONE AND A RECALL NEEDS TO BE ON THE STEERING COLUMN AND OTHER RELATED PARTS THAT CAUSE THIS ISSUE. *TR

Mileage: 227,222

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE FAILURE PERSISTED. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 2/24/15*CN UPDATED 9/18/2017*CN

Mileage: 88,000

COMPLETE LOSS OF POWER STEERING. SEVERAL INCIDENTS. RESTARTING THE CAR SOMETIMES FIXES THE PROBLEM. HARD TO DO WHILE DRIVING! *TR

Mileage: 44,300

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND VIBRATION COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. MONTHS AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), THE POWER ASSIST FAULT LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE TPMS LIGHT ILLUMINATED AND THE DEALER RESET BOTH CODES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

AFTER A TWO WEEK PERIOD OF A RAPIDLY VIBRATING STEERING COLUMN, MY POWER STEERING FAILED AFTER THE VEHICLE FAILED TO WARN ME. UPON COMMUTING HOME, THERE WAS EXCESSIVE VIBRATION IN THE STEERING COLUMN. UPON STARTING MY VEHICLE THE FOLLOWING DAY (1/6/2015), POWER STEERING WAS NOT FUNCTIONAL. I WAS ABLE TO DRIVE MY VEHICLE TO MY DEALERSHIP SERVICE APPOINTMENT WITH MUCH EFFORT, WHERE THE DEALERSHIP TOLD ME THAT THE STEERING COLUMN HAD FAILED. IN MAY 2014, FORD RECALLED THE TORQUE SENSOR LOCATED IN THE STEERING COLUMN BECAUSE OF POWER STEERING FAILURES, AND ISSUED A FIX TO REPLACE/REPROGRAM THE MODULE. I HAD MY VEHICLE SERVICED FOR THIS RECALL IN AUGUST 2014. POWER STEERING FAILED, DESPITE THE REPLACEMENT OF THIS TORQUE SENSOR MODULE. THANKFULLY, I WAS NOT DRIVING AT THE TIME. THIS POWER STEERING FAILURE COULD HAVE CAUSED AN ACCIDENT OR OTHER UNSAFE CONDITIONS.

Mileage: 93,500

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.

Mileage: 300,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

I RECEIVED THE RECALL NOTICE IN THE MAIL (14S05) EFFECTIVE JULY 25, 2014. I BROUGHT THE VEHICLE INTO GARBER TO HAVE THE RECALL SATISFIED IN AUGUST IN WHICH I BELIEVE CONSISTED OF A CONTROL MODULE SOFTWARE UPDATE. UNTIL THIS SERVICE WE HAD HAD NO PROBLEMS WITH THE POWER STEERING. SHORTLY AFTER THE SERVICE, MY DAUGHTER STARTED HAVING THE PROBLEM WITH THE POWER STEERING COMPLETELY GOING OUT. BECAUSE SHE IS A COLLEGE STUDENT AT THE UNIVERSITY OF CENTRAL FLORIDA, I LOCATED THE CLOSEST FORD DEALER TO HER LOCATION WHICH IS DON REID FORD IN MAITLAND, FL. I TOOK IT TO THEM SPECIFICALLY TO ADDRESS THE RECALL FAILURE. THE SERVICE MANAGER AT DON REID SAID THAT THE RECALL HAD ALREADY BEEN CLOSED OUT AND ANY ADDITIONAL WORK WOULD BE AT REGULAR CHARGE. THEN HE SAID THAT THE PROBLEM IS WITH THE STEERING COLUMN AND IT WOULD NEED TO BE REPLACED. I TOLD HIM THAT I WOULD LIKE TO PICK UP THE VEHICLE AND EITHER RESCHEDULE THE REPAIR OR EVEN HAVE MY DAUGHTER DRIVE IT TO GARBER FOR THE WORK AND TO ADDRESS THE FACT THAT THE SOFTWARE PATCH DID NOT RESOLVE THE PROBLEM. HIS COMMENT WAS THAT "THIS IS A VERY DANGEROUS MATTER AND WOULD NOT ADVISE ANYONE DRIVE THE VEHICLE". I DECIDED IT WAS IN OUR BEST INTEREST TO HAVE THE STEERING COLUMN REPLACED AND TO ADDRESS THE RECALL ISSUE AFTER. THAT IS WHERE WE ARE TODAY. FORD IS REFUSING TO REIMBURSE ME FOR THE STEERING COLUMN REPLACEMENT. I HAVE CALLED AND WRITTEN TO FORD SEVERAL TIMES. THEY EITHER MAKE EXCUSES OR HAVE ME CONTACT SOMEONE ELSE WHO MAKES EXCUSES. I WANT TO BE REFUNDED FOR THE STEERING COLUMN REPLACEMENT. *JS

Mileage: 100,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE PULLING OUT OF PARKING LOT, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

2009 FORD ESCAPE STEERING RECALL 14V284000 LOSS OF POWERSTEERING AND FORD IS STATING WON'T REPAIR AS IT HAD BEEN SERVICED FOR THE SAID RECALL BACK IN JULY. *TR

Mileage: 12,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN JULY OF 2014 BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

FORD ESCAPE 2009 POWER STEERING FAILED. SINCE THEN FORD HAD A RECALL ON THE POWER STEERING TO FIX PROBLEM. FORDS RECALL WAS TO UPDATE SOFTWARE IN THE COMPUTER BUT MADE NO PROVISION IF THE POWER STEERING SENSOR FAILS LATER. THIS MADE NO SENSE AND WHEN A SENSOR FAILS THE COST TO REPAIR IS EXPENSIVE. *TR

Mileage: 142,000

DRIVING TRIED TO MAKE TURN, NO POWER STEERING, DEALER RESET MODULES ON RECALL LETTER IN JULY, SAID NO OTHER PROBLEM WERE FOUND, 3 MONTHS LATER HAVING THE SAME PROBLEM! GAVE ME AN EST. OF $830 TO FIX THE PROBLEM THAT IS ALSO STATED ON THE RECALL LETTER! CALLED FORD ONE DAY SAID EVERYTHING COVERED TAKE TO DEALER. NEXT DAY IT'S NOT COVERED! TIRED OF THE RUN AROUND! HOPE NHTSA READS THIS BEFORE SOMEONE GETS HURT REAL BAD! *TR

Mileage: 62,000

WE DRIVING AT HIGHWAY SPEED WHEN ALL ELECTRIC COMPONENTS WENT OUT. WE COULD NOT STEER. FORTUNATELY IT WAS A STRAIGHT ROAD AND NO NEARBY TRAFFIC. WE STOPPED THE CAR AND RESTARTED AND IT WORKED. WE WERE PETRIFIED! A LATER INCIDENT THE WIPERS WOULD ONLY WORK ON HIGH SPEED. THEY RETURNED TO NORMAL AFTER RESTARTING THE CAR. *TR

Mileage: 70,000

I RECEIVED THE RECALL NOTICE IN THE MAIL (14S05) EFFECTIVE JULY 25, 2014. I BROUGHT THE VEHICLE TO A FORD DEALER TO HAVE THE RECALL SATISFIED IN AUGUST IN WHICH I BELIEVE CONSISTED OF A CONTROL MODULE SOFTWARE UPDATE. UNTIL THIS SERVICE WE HAD NO PROBLEMS WITH THE POWER STEERING. SHORTLY AFTER THE SERVICE MY DAUGHTER STARTED HAVING THE PROBLEM WITH THE POWER STEERING COMPLETELY GOING OUT. BECAUSE SHE IS A COLLEGE STUDENT, I LOCATED THE CLOSEST FORD DEALER TO HER LOCATION WHICH IS DON REID FORD IN MAITLAND, FL. I TOOK IT TO THEM SPECIFICALLY TO ADDRESS THE RECALL FAILURE. THE SERVICE MANAGER AT DON REID SAID THAT THE RECALL HAD ALREADY BEEN CLOSED OUT AND ANY ADDITIONAL WORK WOULD BE AT REGULAR CHARGE. THEN HE SAID THAT THE PROBLEM IS WITH THE STEERING COLUMN AND IT WOULD NEED TO BE REPLACED. I TOLD HIM THAT I WOULD LIKE TO PICK UP THE VEHICLE AND EITHER RESCHEDULE THE REPAIR OR EVEN HAVE MY DAUGHTER DRIVE IT TO THE ORIGINAL DEALER FOR THE WORK AND TO ADDRESS THE FACT THAT THE SOFTWARE PATCH DID NOT RESOLVE THE PROBLEM. HIS COMMENT WAS THAT "THIS IS A VERY DANGEROUS MATTER AND WOULD NOT ADVISE ANYONE DRIVE THE VEHICLE". I DECIDED IT WAS IN OUR BEST INTEREST TO HAVE THE STEERING COLUMN REPLACED AND TO ADDRESS THE RECALL ISSUE AFTER. THE REPAIR WAS $1,000. FORD REFUSES TO REIMBURSE ME FOR THE EXPENSES. NOW SOMETIMES WHEN MY DAUGHTER TRIES TO START THE CAR BY TURNING THE KEY NOTHING HAPPENS. SHE REMOVES THE KEY, REINSERTS IT AND IT WILL WORK. I HAVE CALLED AND SPOKEN TO SEVERAL FORD CUSTOMER SERVICE REPS WHO BASICALLY AGREE WITH MY ASSESSMENT THAT THE STEERING COLUMN REPLACEMENT BE INCLUDED IN THE REMEDY FOR THE STEERING FAILURE. THEY ALSO SAID THAT THE SERVICE MANAGER WOULD HAVE TO DISCUSS THIS WITH THE REGIONAL SERVICE MANAGER AND SUBMIT THE REPAIR AS THE RECALL. *TR

Mileage: 115,000

FIRST SIGN OF PROBLEM OCCURRED IN AUGUST 2014 WHEN I PUT KEYS IN IGNITION IT WOULD NOT ALLOW ME TO START CAR. IT WAS LOCKED, OR FROZEN UP. I TRIED TO MOVE STEERING WHEEL BUT COULD BARELY MOVE IT. AFTER ABOUT 5 TO 7 MINUTES OF TRYING TO TURN WHEEL, IT UNLOCKED AND I WAS ABLE TO START VEHICLE. NEXT PROBLEM OCCURRED IN EARLY SEPTEMBER WHEN TURNING WHEEL TO BACK INTO PARKING SPACE, IT FROZE UP AND LOCKED. I SLOWLY TURNED WHEEL UNTIL IT KIND OF UNLOCKED. THE NEXT TIME THE STEERING WHEEL FROZE WAS IN LATE SEPTEMBER. WHILE MAKING A RIGHT HAND TURN, I LOST MY POWER STEERING BRIEFLY. I WAS ABLE TO GET OFF THE ROAD AND PARKED FOR A MINUTE OR TWO BEFORE STARTING BACK ON THE DRIVE HOME. IT WAS UNNERVING TO FEEL LIKE I HAD NO POWER OVER THE CAR. AS OF YESTERDAY, OCTOBER 4TH, THE STEERING WHEEL VIBRATES WHEN VEHICLE IS IDLE. I CAME HOME FROM WORK, PARKED IT AND HAVE NOT DRIVEN IT SINCE. *TR

Mileage: 102,000

I HAD THE RECENT STEERING RECALL DONE, NEVER HAD AN ISSUE. WAS OUT OF TOWN AND THEN STARTED THE CAR AND THE WRENCH LIGHT WAS ON. I WENT TO THE FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. IN LESS THAN A WEEK NOW WHEN SLOWING DOWN TO MAKE A TURN THE CAR HAS CUTOFF ONCE AND THE NEXT DAY HAD NO PICKUP AFTER MAKING A TURN. I DO NOT KNOW IF ITS RELATED TO THE PAST RECALLS ON THE THROTTLE BODY OR NOT. *TR

Mileage: 148,000

AFTER DRIVING THE CAR THERE WAS AN ABRUPT LOSS OF POWER STEERING. THE STEERING BECAME VERY HARD AND MADE IT DIFFICULT TO TURN. THE PROBLEM PERSISTED THROUGHOUT THE LENGTH THE OF THE TRIP. AFTER SEVERAL START UPS AFTER THE VEHICLE WOULD INITIALLY REGAIN POWER STEERING FOR A SHORT PERIOD OF SAY 1/8 OF A MILE AND IT WOULD REVERT BACK TO THE HARD STEERING. AFTER TAKING THE VEHICLE TO A DEALER, THEY INFORMED ME OF THE ISSUE AND HOW IT IS EXACTLY THE SAME AS A CURRENT RECALL, HOWEVER MY VIN IS NOT ELIGIBLE FOR THAT RECALL. AFTER SPEAKING WITH FORD CUSTOMER SERVICE, I WAS TOLD THE SAME THING. WHILE I AM EXPERIENCING THE SAME PROBLEM AS THE THOUSANDS OF OTHER VEHICLES, MY VEHICLE IS NOT ELIGIBLE FOR THE RECALL SERVICE. *TR

Mileage: 115,000

VEHICLE STALLED ABOUT 2 WEEKS AGO. OIL CHANGE LIGHT AND LOW TIRE PRESSURE LIGHT CAME ON A WEEK LATER. HAD MAINTENANCE DONE A WEEK LATER. I WAS NOT NOTIFIED ABOUT ANY RECALLS. NOTICED THAT THE STEERING WHEEL WAS REALLY LOOSE AFTER ROTATE AND BALANCE WAS DONE. TOOK CAR TO DEALERSHIP AND REPORTED ISSUE WITH STEERING. DEALERSHIP STATED THAT IT MAY NEED ALIGNMENT BUT COULD NOT DO SERVICE UNTIL NEXT WEEK. PUT GAS IN CAR AND VEHICLE STALLED. BATTERY AND OIL LIGHT CAME ON. AFTER A FEW MORE TIMES WAS ABLE TO GET IT STARTED. STALLED AGAIN STALLED AGAIN AT STOP LIGHT. MADE IT TO AUTO PARTS SHOP AND PUT FUEL INJECTION FLUID IN TANK. CAR STALLED. FINALLY STARTED AGAIN. MADE IT TO REPAIR SHOP. DID DIAGNOSTIC TESTS NO CODES REPORTED. THEY EXAMINED THE FUEL AND IT WAS GOOD. THEY GUESSED THAT THE FUEL PUMP MAY NEED REPLACING. I RESEARCHED RECALLS ON MY VIN AND FOUND THAT THERE ARE 2 RECALLS ON THE VEHICLE THAT WERE NEVER PERFORMED. PURCHASED VEHICLE IN MAY. NEVER RECEIVED RECALL NOTICES. REPAIR SHOPS AND DEALERSHIPS ARE NOT CHECKING FOR RECALLS WHEN DIAGNOSING PROBLEMS. *TR

Mileage: 112,000

WHEN START THE VEHICLE I HAD NO POWER STEERING. GOT TO A FRIEND HOUSE WHO LOOK AT THE VEHICLE. AFTER TURN IT ON/OFF POWER STEERING CAME BACK. *TR

POWER STEERING FAILED WHILE ON THE NJ TURNPIKE GOING ABOUT 70 MPH WITH NO WARNING. MY CAR HAS BEEN IN THE SHOP FOR OVER A WEEK NOW, AND FORD HAS NOT SENT THE PART TO THE DEALER'S REPAIR SHOP WHERE I TOOK THE CAR. I CANNOT GET AN ANSWER OUT OF THE SHOP OR OUT OF FORD. I FILED A COMPLAINT WITH FORD LAST WEEK, BUT NOTHING HAS BEEN DONE SINCE - THEY PROMISED TO EXPEDITE THE CASE, BUT THEY'VE DONE ABSOLUTELY NOTHING. THERE IS A TRACKING NUMBER ON THE PART, BUT IT HAS NOT ARRIVED, NOR HAS ANYONE ATTEMPTED TO GET A REPLACEMENT FOR THE FIRST MISSING PART. I WAS GIVEN A LOANER CAR - A 1999 MERCURY SABLE WITH 130K MILES - WHICH IS VERY SKETCHY. AFTER THE INCIDENT, I LEARNED, VIA MY IPHONE, THAT THIS WAS A RECALL ISSUE AND THAT TURNING THE CAR OFF AND BACK ON WOULD TEMPORARILY FIX THE PROBLEM, WHICH I DID. I NEVER RECEIVED A RECALL NOTICE FROM FORD! *TR

Mileage: 122,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE RECALL REPAIR WAS DECLINED DUE TO THE CONTACT NOT EXPERIENCING A FAILURE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

EXCESSIVE WEAR ON FRONT BRAKES, REPLACED AT 18,000 MILES AND AGAIN AT 25,000 MILES PLUS NEW CALIPERS. VEHICLE'S CURRENT MILEAGE IS 27,000...STEERS BETTER NOW... DIFFICULTLY INSERTING KEY IN IGNITION UNLESS STEERING IS IN THE LOCK POSITION.. CURRENT PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED WHICH INCIDENTALLY CLEAR THE ERROR CODES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO BE DIAGNOSED THE FAILURE SINCE THE POWER STEERING WARNING LIGHT WAS NO LONGER ILLUMINATED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING) BUT WAS UNABLE TO CONFIRM IF THE VIN WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

WHILE I WAS DRIVING MY VEHICLE STEERING WOULD LOCK. I WAS NOT ABLE TO TURN MY VEHICLE STEERING COLUMN UNLESS I TURNED MY VEHICLE OFF AND ON AGAIN, AT WHICH TIME IT WOULD WORK FOR APPROXIMATELY 200 FEET THEN ONCE AGAIN THE STEERING COLUMN WOULD LOCK. ACCORDING TO THE FORD DEALER, THE WHOLE STEERING COLUMN NEEDED TO BE REPLACED AND NOW I FIND THAT THERE IS A RECALL ON A SENSOR IN THE STEERING COLUMN, AND NOT THE REPLACEMENT OF THE STEERING COLUMN. REPLACEMENT OF THE STEERING COLUMN AREN'T COVERED UNDER THE RECALL FORD HAS ISSUED. THERE ARE OTHER COMPLAINTS OUT THERE WITH THE SAME ISSUE. *TR

Mileage: 148,000

SEEMS TO ACCELERATE UNPREDICTABLY WHEN TURNING. NO INCIDENTS YET, BUT CONCERNING. ALSO, MY MECHANIC SAYS THE STEERING MOTOR IS LEAKING. MY FORD WAS MADE IN MISSOURI. I DO NOT KNOW IF THIS RELATED TO THE RECALL OF ESCAPES MADE IN KANSAS. *TR

UPON STARTING THE VEHICLE THE STEERING WHEEL REMAINED LOCKED, AS IF THE POWER STEERING WENT OUT. I HAD TO STOP AND RESTART THE VEHICLE 5-6 TIMES BEFORE THE POWER STEERING WOULD RETURN TO NORMAL. I HAVE SEEN MANY COMPLAINTS REGARDING THIS ISSUE WHEN I RESEARCHED IT. THIS IS A DANGEROUS DEFECT, BECAUSE OF THE DIFFICULTY IN STEERING THE VEHICLE WHEN THE POWER STEERING IS OUT. I ALSO REALIZE THAT THERE IS NO POWER STEERING FLUID BECAUSE THIS IS AN ELECTRICAL SYSTEM. I JUST PURCHASED THIS VEHICLE FROM A FORD DEALERSHIP, AND DO NOT HAVE THE MONEY (UPWARDS OF $1500 TO REPLACE THE STEERING COLUMN. OTHER VEHICLES THAT HAVE THIS PROBLEM, KIAS, TOYOTAS, ARE REPORTING THIS DEFECT ON THEIR VEHICLE AS A RECALL AND PAYING FOR REPLACEMENTS FOR THEIR CUSTOMERS. I AM VERY DISAPPOINTED IN FORD FOR NOT HANDLING THIS ISSUE AND WILL NEVER BUY ANOTHER FORD AGAIN! *TR

Mileage: 54,000

WITH NO WARNING, THE ELECTRIC POWER STEERING STOPPED WORKING ON THE VEHICLE. IT WAS AN INTERMITTENT FAILURE AS IT TOOK 2 DAYS FOR THE DEALERSHIP TO REPLICATE IT. WHEN IT FAILED FOR ME/US, LUCKILY I WAS PULLING OUT OF A PARKING LOT, VERY CLOSE TO THE DEALERSHIP, AND NOT TRAVELING AT HIGH SPEEDS OR IN SIGNIFICANT TRAFFIC. IT WAS SO DIFFICULT TO TURN THE STEERING WHEEL THAT MY ARM MUSCLES WERE SORE. LOOKING AT SOME ONLINE FORUMS, THIS DOES NOT APPEAR TO BE AN ISOLATED FAILURE TO OUR VEHICLE. MY/OUR CONCERN IS 1) WHY IS THERE NO WARNING/INDICATION THAT THE POWER STEERING IS/WILL BE FAILING? IT IS ELECTRIC, SO THERE IS NO FLUID TO CHECK OR MAINTAIN. 2) WHAT IF I HADN'T BEEN IN A PARKING LOT AND HAD BEEN TRAVELING AT A HIGHER SPEED? THE EFFORT REQUIRED TO MANEUVER THE VEHICLE WAS EXTREME, AND HAD I NEEDED TO CHANGE DIRECTION QUICKLY, I WOULD NOT HAVE BEEN ABLE TO. *TR

Mileage: 90,853

I'M A TEACHER AND ON MY WAY HOME FROM SCHOOL, THE POWER STEERING WENT OUT WHILE THE CAR WAS IN MOTION. IT RETURNED APPROXIMATELY A MILE LATER AND THEN WENT OUT AGAIN. WHEN MY WIFE CAME HOME FROM WORK, SHE FOLLOWED ME TO A MECHANIC, AND ON THE DRIVE THERE, THE POWER STEERING WENT OUT AGAIN. THERE IS NO INDICATION OR WARNING LIGHT TO INDICATE WHEN IT'S ABOUT TO HAPPEN AND THE SITUATION IS INCREDIBLY DANGEROUS TO US AND SURROUNDING DRIVERS. WE'RE SEEING ONLINE THAT THIS IS A COMMON ISSUE WITH FORD ESCAPES ESPECIALLY IN 2008 AND 2009 MODELS. *TR

Mileage: 47,150

STEERING ASSIST WENT OUT AND HAD TO TURN MANUALLY.... COULD NOT IMAGINE WHAT MAY HAVE HAPPENED HAD MY DAUGHTER BEEN DRIVING AT THE TIME. ABOUT 4 MONTHS BEFORE THIS THE TAILGATE WOULD NOT OPEN EITHER....APPARENTLY THE ACTUATOR WENT OUT. YOU KNOW SOMETIMES YOU CAN OVER ENGINEER SOMETHING AND MAKE IT SO MUCH WORSE. I WILL NOT OWN ANOTHER ESCAPE EVER AND PROBABLY NOT ANY OTHER FORD. *TR

Mileage: 74,000

UPON START UP, THE CAR HAS ISSUES WITH POWER STEERING, LOCKING THE WHEEL AND PREVENTING IT FROM STEERING OR MOVING. AFTER A FEW MINUTES WITH THE CAR TURNED OFF, THE POWER STEERING HAS RETURNED THUS FAR, BUT WE'VE HAD 4 INCIDENTS OF THIS WITHIN THE PAST WEEK. WE'VE READ OF OTHERS HAVING SIMILAR ISSUES WHILE DRIVING AND WE'RE FEARFUL OF THE SAME HAPPENING TO US. WE'RE FEARFUL OF OUR SAFETY AND THE SAFETY OF OTHERS BUT ARE FEARFUL THAT WE CAN'T AFFORD THE COST OF REPAIR. UNTIL WE HAVE ISSUES WHILE THE CAR IS IN MOTION, WE'LL CONTINUE TO DRIVE IT SMALL DISTANCES. *JS

Mileage: 41,000

TL* THE CONTACT OWNS 2009 FORD ESCAPE. THE CONTACT STATED THE POWER STEERING ASSIST WOULD FAIL WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THERE WAS A SERVICE BULLETIN FOR THE POWER STEERING CONTROL MODULE; HOWEVER, IT WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, DECLINED TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 59,071.

Mileage: 59,071

POWER STEERING HAS TURNED OFF WHILE DRIVING .GOING 45 MILES A HOUR AND TURNING ON INTERSTATE AND ALMOST RAN OFF ROAD. STOPPED AND TURN OFF CAR AND RESTARTED, WHICH MADE IT START WORKING AGAIN. NEXT TIME PULLING OUT OF STORE PARKING LOT AND WENT OUT AGAIN, HIT CURB BEFORE I WAS ABLE TO TURN BACK TO STREET.THIS ELECTRIC STEERING IS A DEATH TRAP AND SHOULD BE FIXED BEFORE SOMEBODY DIES.NOW IM AT 90,000 MILES AND IT IS GOTTEN REAL BAD. I HAVE TO STOP AND RESTART MANY TIMES TO GET IT TO COME ON AND EVEN THEN IT STARTS TO VIBRATE AFTER A WHILE. TOOK IT TO FORD THEY SAID EVEN BEFORE LOOKING AT IT MOST LIKELY WOULD NEED TO REPLACE THE WHOLE STEERING COLUMN,SINCE THE SENSORS ARE WHAT IS GOING BAD AND NOT SENSING. I WOULD OF TOOK IT TO THEM BACK WHEN IT FIRST STARTED ,BUT I THOUGHT IT ONLY HAD SOMETHING TO DO WITH THERE ANTI THEFT NOT SENSING THE KEY AND THOUGHT THE KEY MIGHT BE THE PROBLEM SINCE IT TURNED ON EACH TIME BEFORE AND DIDN'T THINK TO TAKE IT TO FORD IF IT WAS WORKING..JUST THOUGHT IT WAS A GLITCH. AFTER PAYING 1400 DOLLARS WHICH FORD IS THE ONLY ONE THAT CAN FIX IT AND RESET SYSTEM IT WORKS AGAIN,BUT WITH ONLY A 24000 MILE WARRANTY. HEARD ELECTRIC STEERING LAST ABOUT 90,000 BEFORE NEEDING REPLACED. I WOULDN'T BE OUT OF 1400 IF I HAD THE REGULAR POWERSTEERING WITH FLUID AND WOULDN'T HAVE HAD NEAR MISSES WITH WRECKS.WHEN I PICK UP MY ESCAPE EVEN THE SERVICE MANAGER SAID THE ELECTRIC STEERING ISN'T VERY GOOD, BUT DID SAY THE F150 TRUCK HAS FLUID NOT ELECTRIC STEERING I GOT.. *TR

Mileage: 67,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL SEIZED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE STEERING WHEEL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,500.

Mileage: 100,500

WE HAVE A 2009 ESCAPE AND SO FAR WITHIN THE YEAR AND FOUR MONTHS OF HAVING IT WE SADLY HAVE HAD NON-STOP PROBLEMS. OUR STEERING HAS LOCKED UP COMPLETELY.IT STARTED BACK IN 11/13 AND HAS CONTINUED TO NOW 4/14. IT USE TO BE WHEN WE STARTED THE CAR IT WOULD LOCK UP AND SHUT THE CAR OFF AND RESTART AND IT WOULD UNLOCK AND IF IT DID NOT UNLOCK WE DROVE IT THAT WAY. THE ONE DAY I WAS LITERALLY SITTING IN A PARKING LOT FOR 1 1/2 HOURS WAITING FOR IT TO UNLOCK. FINALLY AFTER 1 1.2 HOURS I TRIED AGAIN AND IT UNLOCKED AND I DROVE STRAIGHT HOME AND WAITED FOR MY HUSBAND. THEN IT STARTED TO LOCK UP WHILE DRIVING DOWN THE ROAD WITH MY KIDS IN THE CAR WITH ME AND SCARED THE CRAP OUT OF ME. THEN IN JAN. 2014 THE STEERING BECAME PERMANENTLY LOCKED AND WE DRIVE IT THAT WAY JUST BECAUSE 1.)THE PART IS TOO EXPENSIVE AND 2.)NOBODY WILL LET US TRADE OUT THE VEHICLE JUST BECAUSE THERE IS NO VALUE TO IT IS WHAT THE DEALERSHIPS TOLD US. SO HERE WE ARE TODAY WITH A VEHICLE THAT WE BASICALLY (FLINTSTONE) IT. WE CAN NOT AFFORD THE PART WHILE MAKING CAR PAYMENTS ON IT AND TRYING TO PAY BILLS. THERE SHOULD BE A RECALL ON IT IF THERE ARE MANY MORE COMPLAINTS BECAUSE IT CAN CAUSE SEVERE ACCIDENTS WITH OTHERS. IMAGINE DRIVING DOWN THE HIGHWAY AND IT LOCKS YOU CAN LOSE CONTROL GO OFF THE ROAD AND CRASH. WHOSE FAULT WOULD THAT BE???? *TR

Mileage: 100,000

LOSS OF POWER STEERING. STEERING WHEEL HAS BEEN SHAKING RECENTLY (NOTICE WHILE IDLE). TODAY I STARTED MY CAR, I HAD 0 POWER STEERING. APPARENTLY IF YOU SHUT OFF THE ENGINE AND START IT AGAIN IT AGAIN YOU MAY BE LUCKY AND HAVE POWER STEERING. I LEARNED THIS WITH A SIMPLE GOOGLE SEARCH. MANY WHO HAVE ESCAPES WITH HIGH MILEAGE HAVE THE SAME EXPERIENCE. THIS SHOULD BE A RECALL, SEEMS VERY DANGEROUS SINCE FROM ALL I HAVE READ IT HAPPENS WHILE DRIVING. "A SUDDEN LOSS OF POWER STEERING". THIS ALSO IS A VERY EXPENSIVE PART, 1,400.00-1,700.00 TO FIX. PLEASE LOOK INTO THIS. *TR

Mileage: 94,000

I LEFT WORK AND EVERYTHING WAS OK. I MADE 1 STOP AFTER ABOUT AN HOUR OF DRIVING. AFTER GETTING BACK IN THE CAR TO BACK OUT OF A DRIVEWAY, THERE WAS NO POWER STEERING. I DROVE THE VEHICLE HOME LIKE THIS. WHEN I GOT HOME, I TURNED THE CAR OFF THEN BACK ON AND THE POWER STEERING CAME BACK. SINCE THE FIRST OCCURRENCE, THIS HAS HAPPENED ABOUT EVERYDAY SINCE THEN. MOST RECENTLY, WHILE THE CAR IS SITTING STILL AND IDLING, LIKE AT A STOP LIGHT, THE STEERING WHEEL WILL MOVE A LITTLE ON ITS OWN. IT WIGGLES BACK AND FORTH. I BELIEVE THAT IF THIS WERE TO HAPPEN WHILE DRIVING THAT THIS WOULD BE A MAJOR SAFETY CONCERN. I HAVE READ OF QUITE A FEW PEOPLE EXPERIENCING THE SAME PROBLEMS, MAYBE EVEN A LITTLE WORSE. I FEEL THAT THIS SHOULD DEFINITELY BE LOOKED INTO. *TR

Mileage: 96,000

THE POWER STEERING HAS BECOME VERY ERRATIC. WHEN I TURN THE VEHICLE ON, ABOUT HALF THE TIME WHEN I TRY TO TURN THE STEERING WHEEL IT IS VERY HARD TO TURN. I HAVE TO SHUT OFF THE VEHICLE AND RESTART IT, UNTIL THE WHEEL MOVES SO I CAN DRIVE THE VEHICLE. AND THEN, THE STEERING WHEEL SHAKES WHEN THE ENGINE IS IDLING, AND IT SEEMS VERY FREE MOVING. I WENT TO MY MECHANIC AND HE STATED THE PART TO FIX IT WAS OVER $900 PLUS THE LABOR TO PUT IT IN. NEEDLESS TO SAY, AM VERY NERVOUS ABOUT OPERATING THE VEHICLE, PLUS AM PRETTY DISAPPOINTED IN FORD THAT THEY HAVEN'T RECALLED AND FIXED THIS VERY EXPENSIVE, DANGEROUS, AND PREVALENT PROBLEM. *TR

Mileage: 104,000

MY POWER STEERING WENT OUT ON FRIDAY. IT CAME BACK AFTER WORK AFTER THE CAR WAS RESTARTED. THEN IT WENT OUT AGAIN ON SATURDAY. IT SOMETIMES WORKS SOMETIMES DOESN'T IT HASN'T FLIPPED ON AND OFF WHILE IN OPERATION. BUT I AM AFRAID THAT IT MIGHT. *TR

WHILE AT AN IDLE MY STEERING WHEEL WOULD SHAKE. THEN WHILE DRIVING DOWN THE ROAD GOING AROUND A CORNER MY POWER STEERING STOPPED WORKING AND CAUSED ME TO GO OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO GET BACK ON AND KEEP GOING BUT WAS VERY DIFFICULT TO STEER. *TR

Mileage: 84,000

LOSS OF POWER STEERING. TURNED CAR OFF IT RETURNED NOW IT TWITCHES SHAKES AND GOES OFF ONCE AND WHILE. NEED TO REPLACE STEERING COLUMN EPAS SHOT. COST$$$ MAJOR SAFETY ISSUE THIS SYSTEM NEEDS TO BE LOOKED AT THE CAR IS DANGEROUS TO DRIVE. *TR

Mileage: 68,000

POWER ASSIST TO STEERING FAILED. RESULTED IN VERY DIFFICULT TO TURN/STEER VEHICLE. VERY FORTUNATE THIS HAPPENED AT LOW SPEED. *TR

Mileage: 91,000

FOR A FEW DAYS MY POWER STEERING WOULD GRIND AND THE WHEEL WOULD TWITCH WHILE IDLING. THEN WHILE ON THE HIGHWAY ALL THE POWER STEERING SHUT OFF AS I WAS MOVING IN LANES. IF I HAD BEEN MAKING A SHARP TURN INTO ONCOMING TRAFFIC I COULD HAVE DIED. I'M A PERSONAL TRAINER AND IT TOOK ALOT TO TURN THAT WHEEL. *TR

Mileage: 90,000

WHEN I START MY VEHICLE, THE POWER STEERING FAILS, DOES NOT MATTER THE TEMPERATURE OUTSIDE. RESTARTING THE VEHICLE RESTORES THE POWER STEERING. STEERING JERKS AND MAKES SOUNDS LIKE A GEAR MECHANISM IS CATCHING CONSTANTLY WHILE DRIVING. WHILE IT HAS NOT FAILED WHILE DRIVING YET, IT FEELS LIKE IT IS ALWAYS ON THE VERGE OF FAILING. *TR

Mileage: 122,000

I WAS DRIVING DOWN A SIDE ROAD ABOUT 5 MIN AFTER LEAVING MY HOUSE WHEN I LOST POWER STEERING AND HAD TO PULL OVER. I SHUT THE CAR OFF AND RESTARTED IT AND THE STEERING WORKED BUT THE STEERING WHEEL SHAKES WHEN IT IS IN THE CENTER POSITION. NOW EVERYTIME I START THE CAR I HAVE NO POWER STEERING. I TRIED TURNING THE CAR OFF AND LETTING THE ELECTRICAL SYSTEM TO RESET. BUT THAT DOES NOTHING. WHEN I TOOK THE CAR TO THE DEALERSHIP THEY SAID I WOULD NEED TO REPLACE THE STEERING CULUMN AND THEY WOULD CHARGE ABOUT $1300. NOW AS I AM STARTING THE CAR IF I PULL THE STEERING WHEEL TO THE LEFT I HAVE POWER STEERING BUT THE STEERING WHEEL STILL SHAKES IF IT IS IN THE CENTER POSITING. IF I JUST START THE CAR LIKE NORMAL THE POWER STEERING NEVER WORKS. THIS HAS ONLY HAPPENED ONCE WHILE GOING DOWN THE ROAD BUT COULD BE VERY DANGEROUS FOR ANY DRIVER AND THE CARS AROUND THEM. MANY OTHER FORD ESCAPE OWNERS SEEM TO BE HAVING THE SAME PROBLEM.

Mileage: 98,200

POWER STEERING CUTS OUT OF ITS OWN ACCORD. HOWEVER WHEN THE STEERING WORKS THE STEERING WHEEL SHAKES AND TWITCHES, PULLING THE STEERING WHILE IT MOVES A LITTLE EACH TIME. I HAVE TO USE BOTH HANDS TO STEADY THE WHEEL AS I DRIVE ON THE HIGHWAY EVERYDAY. I ALSO NOTICED THAT THE POWER STEERING WILL CUT OUT MID TURN, RESULTING IN MANY POTHOLE STRIKES, I AM SURPRISED THIS HASN'T BEEN RECALLED DUE TO THE FACT THAT I WOULD NEVER BE ABLE TO SWERVE AROUND ANOTHER CAR IN TIME OR HEAVEN FORBID A PERSON OR ANIMAL AND THAT IS A MAJOR SAFETY ISSUE. *TR

Mileage: 130,000

OVER THE PAST COUPLE OF MONTHS OR SO, UPON TURNING KEY, MY STEERING WHEEL WOULD NOT ENGAGE, STAYING LOCKED - AT FIRST WAS A RARE OCCURRENCE, BUT LATELY HAVE HAD TO RESTART VEHICLE 2-3 TIMES TO GET THE POWER STEERING. MY 2009 FORD ESCAPE IS ALSO LOSING STEERING IN THE MIDDLE OF DRIVING - ON ONE INSTANCE, JANUARY 3, 2014, I WAS TURNING LEFT IN AN INTERSECTION, AND MY STEERING WHEEL FROZE MID-TURN, WITH TRAFFIC COMING RIGHT AT ME! I WAS ABLE TO SPEED UP AND FORCE TURN, BARELY CLEARING A VEHICLE PARKED ON THE SIDE. I PULLED OVER AND SHUT OFF THE VEHICLE - UPON RESTARTING THE ENGINE, IT STEERED JUST FINE. I ASSUMED IT WAS A MINOR GLITCH IN STEERING, BUT THE INCIDENTS BECAME MORE FREQUENT, FINDING MYSELF UNABLE TO STEER TO TURN INTO/OUT OF DRIVEWAY, PARKING LOT AND EVEN TRAFFIC. YESTERDAY, 2-26-2014, TOPPED IT. I WAS DRIVING AROUND TOWN AT MAX.30 MPH, I LOST STEERING, 5 TIMES IN 15 MINUTES, NO WARNING OF ANY KIND ON MY DASHBOARD. I HAD TO FIGHT THE STEERING TO PULL OVER OUT OF TRAFFIC - THAT IS END OF SCHOOL DAY, PARENTS AND CHILDREN WALKING/RUNNING AROUND ALL OVER! THIS STEERING PROBLEM IS A HUGE SAFETY ISSUE. THIS MORNING I SET UP AN APPOINTMENT WITH THE LOCAL FORD DEALERSHIP - AND I BETTER NOT HAVE TO PAY WHAT I'M SEEING OTHER PEOPLE HAD TO PAY FOR EXACTLY THE SAME STEERING PROBLEM. THIS NEEDS TO BE TAKEN CARE OF/RECALLED BY FORD, AS IT APPEARS TO BE A FAILURE IN THEIR ELECTRONIC POWER STEERING, AND THERE ARE WAY TOO MANY PEOPLE AFFECTED BY IT, RISKING CRASHES AND LOSS OF LIVES. *TR

Mileage: 154,000

STARTED VEHICLE THIS MORNING AND DROVE ABOUT 1 MILE TO LOCAL STORE. THE STEERING WAS VERY DIFFICULT INDICATING A LACK OF POWER STEERING. AFTER SHOPPING AT STORE, I DROVE ABOUT .25 MILES TO A BANK. AGAIN THERE WAS NO POWER STEERING. AFTER THE BANK, I DROVE 25 MILES TO WORK (WITH POWER STEERING) AND THEN ANOTHER 25 MILES HOME IN THE EVENING. WHEN I STARTED THE DRIVE HOME, I HAD NO POWER STEERING. AFTER TALKING TO MY FORD DEALER EARLIER IN THE DAY AND AFTER READING CUSTOMER COMPLAINTS ON THE WEB OF THE EXACT SAME SYMPTOM, I TURNED THE CAR OFF AND RESTARTED IT. THIS TIME I HAD POWER STEERING. APPARENTLY THERE IS A SWITCH IN THE STEERING COLUMN THAT ACTIVATES THE ELECTRICAL (?) POWER STEERING PUMP. THIS SWITCH CAN BECOME INTERMITTENT CAUSING THE POWER STEERING TO FAIL. REPORTED REPAIR COST IS $1400 BECAUSE OF DIFFICULT ACCESS TO SAID SWITCH. OBVIOUSLY THIS IS A VERY DISCONCERTING PROBLEM WITH HUGE SAFETY IMPLICATIONS. WEB REPORTS TELL OF LOSING POWER STEERING WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE CAN STILL BE STEERED BUT ONLY WITH GREAT EFFORT. SEEMS LIKE A DESIGN FLAW. IT IS HARDLY FAIL-SAFE. *TR

Mileage: 112,650

WHEEL LOCKS UP AND DOESN'T MOVE, POWER STEERING DOES NOT WORK EITHER. HAVE TO TURN CAR ON AND OFF CONTINUALLY UNTIL NORMAL STEERING FUNCTIONS RETURN. DROPPED CAR OFF AT THE DEALERSHIP IMMEDIATELY! AFTER SOME RESEARCH I SEE THIS IS A VERY COMMON PROBLEM WITH NO RECALL? VERY UNSAFE NOT ONLY FOR DRIVERS BUT SURROUNDING CARS ON THE ROAD AS WELL!! *TR

Mileage: 90,000

POWER STEERING FAILURE (ELECTRONIC). TOOK TO FORD DEALERSHIP AND REPLACED ($878.00) AND IT FAILED WITHIN THE DAY. WAS REPLACED AGAIN. NOW IT IS STILL FAILING AND AM HAVING TO TAKE IT INTO THE DEALERSHIP TO RE-EXAMINE AGAIN TOMORROW. *TR A RECALL WAS ISSUED FOR THE PROBLEM. HOWEVER, THE CONSUMERS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 10/01/14.

Mileage: 77,000

POWER STEERING/STEERING COLUMN REPLACEMENT. 250 MILES INTO MY TRIP I WAS AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN I ACCELERATED AND WITHOUT WARNING I HAD NO POWER STEERING. I MANAGED TO PULL INTO A PARKING LOT TO GET OFF THE BUSY STREET. HOPING FOR A SIMPLE ANSWER I CHECKED THE "FOUR WHEEL DRIVE, ELECTRIC POWER STEERING MODULE (EPAS) , PARK AID MODULE" FUSE AND IT WAS FINE. IT WAS LATE EVENING - THE DEALERSHIP WAS CLOSED, NO RENTAL CARS AVAILABLE. THE POLICE ENDED UP TAKING ME, MY DOGS, MY LUGGAGE, ETC. TO A MOTEL. IN THE MORNING ARRANGED FOR A TOW TRUCK AND RENTAL CAR. DEALERSHIP MECHANIC WAS A JERK BECAUSE I HAD PULLED THE FUSE AND RESET THE ERROR CODE. TOLD HIM WHEN YOU'RE IN A STRANGE AREA WITH NO HELP TO BE FOUND, YOU'RE DESPERATE AND WILL TRY WHATEVER YOU CAN. WAS NOT IN THE MOOD TO PUT UP WITH HIS ATTITUDE. GOT ON THE ROAD IN THE RENTAL CAR AND HOURS LATER RECEIVED A CALL FROM THE DEALERSHIP TELLING ME THE STEERING COLUMN NEEDS TO BE REPLACED FOR $1,300+ AND THAT THE EXTENDED WARRANTY I HAD PURCHASED HAD EXPIRED 1/21/2014. I HAVE SEEN SO MANY POSTS REGARDING THIS MATTER. WHEN IS FORD GOING TO REALIZE THIS IS NOT A RANDOM PROBLEM? I HAVE HAD SO MANY PROBLEMS WITH THIS VEHICLE. IN ADDITION TO THE CURRENT ISSUE I HAVE ALSO HAD TO HAVE THE TRANSMISSION REPLACED (AT ABOUT 31K); FRONT WHEEL BEARINGS REPLACED; THE LEFT, FRONT SPEAKER THAT WAS REPLACED HAS GONE BAD AGAIN. I AM NOT A BAD DRIVER (HAVE NEVER HAD A TICKET OR BEEN IN AN ACCIDENT WHERE I WAS BEHIND THE WHEEL), I AM CAREFUL WITH MY ROUTINE MAINTENANCE. NEXT TIME IT BREAKS DOWN I'LL BE TEMPTED TO WALK AWAY FROM THE THING AND NOT LOOK BACK. *TR

Mileage: 75,000

I HAVE A 2009 FORD ESCAPE AND I ALMOST GOT IN A ACCIDENT WITH MY CHILDREN IN THE CAR. AS I WAS TURNING MY POWER STEERING LOCKED UP AND IT IS EXTREMELY HARD TO MANEUVER. AS I DID MY RESEARCH I HAVE FOUND THAT THIS IS A FAIRLY COMMON PROBLEM WITH THE FORD ESCAPE. THERE HAVE NOT BEEN ANY RECALLS BUT THIS SHOULD BE RECALLED AS IT IS AS IT IS A SAFETY CONCERN THAT ALMOST CAUSED ME TO HAVE AN ACCIDENT. I HAVE CONTACTED FORD MOTOR COMPANY BUT ALL THEY DID WAS APOLOGIZE AND NOTHING MORE. THE COST TO GET MY CAR REPAIRED IS ABOUT 1500.00 WHICH MY CAR IS CURRENTLY SITTING IN THE DRIVE WAY UNDRIVEABLE SINCE I CAN NOT AFFORD TO REPAIR IT AT THIS TIME. *TR

Mileage: 127,000

I HAVE EXPERIENCED INTERMITTENT ISSUES WITH THE STEERING OF MY VEHICLE. THE STEERING TIGHTENS AND I'M UNABLE TO TURN THE STEERING WHEEL. I AM EXTREMELY CONCERNED WITH THIS ISSUE SINCE THIS IS A SAFETY ISSUE AS IT HAPPENS FREQUENTLY AS I AM DRIVING MY VEHICLE. *TR

Mileage: 59,000

WHILE DRIVING AROUND A CURVE, MY STEERING TIGHTENED UP AND I REALIZED MY POWER STEERING HAD MALFUNCTIONED. I WAS ABLE TO MAKE THE CURVE SAFELY BUT STEERING WAS EXTREMELY DIFFICULT. IT IS MY UNDERSTANDING THAT THE ELECTRONIC POWER ASSIST STEERING HAD MALFUNCTIONED AND IT IS NOT AN UNCOMMON PROBLEM. *TR

Mileage: 139,967

WENT TO DRIVE MY VEHICLE AND SPED UP TO 45 MPH AND LOST ALL THE ASSISTANCE IN POWER STEERING. FELT LIKE I COULD NOT TURN THE WHEELS AT ALL. I SLOWED DOWN AND BARELY PULLED INTO A PARKING LOT. TOLD MY KIDS EVERYTHING WILL BE OK. STARTED UP THE VEHICLE AGAIN AND IT WAS FINE UNTIL 10 MIN LATER...SAME ISSUE. ALMOST WRECKED TWICE WITH THE KIDS WITH ME. *TR

Mileage: 123,932

WHILE DRIVING THE VEHICLE I SUDDENLY LOST POWER AND WRENCH AND ENGINE LIGHT CAME ON. I WAS ABLE TO TURN THE CAR BACK ON AFTER A COMPLETE STOP. CAR WAS TAKEN IMMEDIATELY TO FORD AND THEY SAID NOTHING WRONG WITH IT AND IF IT HAPPENS AGAIN BRING IT IN. AFTER MULTIPLE TIMES ON CITY STREETS AND INTERSTATES WHICH I FEARED FOR MY LIFE, THE CAR WOULD HAVE NO POWER AND THE ENGINE WOULD NOT ACCELERATE WHEN I WOULD STEP ON GAS. HAD TO SHUT THE ENGINE OFF AND RESTART TO MAKE ANYTHING WORK. AFTER THAT I TOOK IT TO FORD AGAIN AND THIS TIME THEY REPLACED THROTTLE BODY-AIR INTAKE WHICH THEY SAID THERE WERE OTHER VEHICLES WITH SIMILAR ISSUES. I HAD TO PAY OUT OF POCKET DUE TO OUT OF WARRANTY BUT THEY SURELY KNOW THERE IS A DEFECT THERE IN THE THROTTLE BOTTLE AND CERTAINLY AN ENDANGERMENT TO THOSE DRIVING THE VEHICLE AND TO THOSE AROUND THEM. *TR

Mileage: 61,000

POWER STEERING GOES OUT WITHOUT ANY WARNINGS. CAN BE OUT IF YOU TURN THE CAR ON. IF YOU TURN THE CAR OFF AND YOU START IT AGAIN THE POWER STEERING MAY COME BACK ON. MOST OF THE TIME YOU HAVE TO DISCONNECT THE BATTERY AND RECONNECT THIS USUALLY WILL FIX THE PROBLEM FOR A DAY THAN YOU HAVE TO DISCONNECT THE BATTERY AGAIN. THE POWER STEERING HAS ALSO GONE OUT DURING DRIVING AS WELL. I FEEL THAT THIS IS A HUGE SAFETY HAZARD IS MAY CAUSE ACCIDENTS. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH OFF AN EXIT RAMP, THE POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. THE CONTACT SHUT OFF THE ENGINE AND ONCE RESTARTED, THE POWER STEERING ASSIST HAD INDEPENDENTLY RESET. THE FAILURE WAS AN INTERMITTENT RECURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 105,000. *TR

Mileage: 105,000

FIRST TIME HAPPENED AFTER STARTING VEHICLE, I NOTICED THERE WAS A LOSS OF POWER STEERING WHEN BACKING OUT OF A PARKING SPOT. THIS WAS RESOLVED AFTER I RESTARTED THE VEHICLE. THE NEXT TIME WAS 2 DAYS LATER WHEN I IN THE MIDDLE OF TURNING MY STEERING WHEEL TO GET OFF THE HIGHWAY. POWER STEERING CUT OUT COMPLETELY, THANKFULLY I WAS THE ONLY ONE AROUND BECAUSE IT TOOK A SECOND TO GRAB THE WHEEL TIGHTER AND TURN. I HAVE READ MANY ACCOUNTS OF THE SAME THING HAPPENING, WHY HASN'T THERE BEEN A RECALL? I DRIVE ON THE HIGHWAY EVERYDAY AND IT IS ESSENTIAL TO SAFETY THAT I AM ABLE TO STEER. I HAVE TO LIVE WITH THIS FOR NOW BECAUSE I CANNOT AFFORD A $1200-$1800 REPAIR WHEN I JUST PUT MONEY INTO THIS CAR. ALSO I NOW NOTICE THAT MY WHEEL HAS A LOT MORE "WIGGLE ROOM" WITH STEERING AS WELL AS A GRINDING NOISE THAT NEVER WAS THERE BEFORE. *TR

Mileage: 128,000

WHILE DRIVING DURING BOTH INCIDENTS THE VEHICLE LOST ALL POWER STEERING, STALLED, AND ENGINE STARTED MISSING. TUNED VEHICLE OFF THEN TRIED TO RESTART AND WOULDN'T CLICK, CONTINUED MISSING. RPMS WOULD RISE WITHOUT ANY MOVEMENT. TURN VEHICLE OFF AGAIN TO RESTART AND IT STARTED CORRECTLY. WHILE ALWAYS DRIVING THE VEHICLE IT WILL JOLT WHILE MOVING AS IF THE TRANSMISSION WASN'T CATCHING GEARS. *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE HEARD A LOUD NOISE FOLLOWED BY A SUDDEN LOSS OF POWER STEERING. THE STEERING WHEEL HAD BECOME EXTREMELY DIFFICULT TO MANEUVER IN A VIBRATING MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THERE WAS A SUDDEN LOSS OF POWER STEERING WHICH CAUSED THE VEHICLE TO TRAVEL OUT OF ITS LANE UNEXPECTEDLY. THE CONTACT WAS ABLE TO REGAIN CONTROL AND CONTINUE DRIVING WITH DIFFICULTY IN MANEUVERING THE STEERING WHEEL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

STARTED ENGINE AND POWER STEERING WAS NOT WORKING. LOOKED UP IN MANUAL AND IT SAID IT WILL GO INTO MANUAL STEERING IF POWER STEERING GET HOT. THIS HAS HAPPENED A FEW TIMES BUT THEN THE POWER STEERING WOULD WORK AFTER EACH OCCURRENCE. NOW THE STEERING CHATTERS AND SHAKES THE STEERING WHEEL EVEN WHEN IN PARK AND ENGINE OFF. *TR

Mileage: 150,000

WHILE SLOWING DOWN TO MAKE A TURN, LUCKILY WITH NO TRAFFIC PRESENT, THE STEERING WHEEL LOCKED UP AND BECAME ALMOST IMPOSSIBLE TO MANEUVER. AS I WAS MAKING MY TURN INTO MY WORK'S PARKING LOT THE STEERING FAILED, MID TURN, AND I WAS UNFORTUNATE ENOUGH TO SLAM INTO A SNOW BANK THAT WAS PILED UP ON THE EDGE OF THE CORNER. THIS WAS HARDLY A CRASH, BUT A CRASH NONE THE LESS. LITTLE COSMETIC OR BODY DAMAGE WAS INCURRED BUT THE FACT THAT MY VEHICLE, WHICH TOUTS STRONG SAFETY RATINGS, WAS IN AN INSTANT UNSAFE FOR THE ROAD DUE TO A DESIGN FLAW IN THE EPS SYSTEM MAKES THIS REVIEWING HUNDREDS OF POSTS ABOUT THIS SAME ISSUE, NATIONWIDE, IT SEEMS THAT I AM NOT ALONE IN MY FRUSTRATIONS THAT FORD SHOULD DO SOMETHING TO MAKE THIS RIGHT. STEERING IS UNDENIABLY AN ESSENTIAL FUNCTION OF OPERATING A VEHICLE AND BEING IN POSSESSION OF SUCH A VEHICLE, THAT I STILL AM MAKING PAYMENTS ON WHILE STRUGGLING THROUGH SCHOOL MAKES THE NEGLECT FROM FORD HIGHLY OFFENSIVE. IT SEEMS THAT A NATIONWIDE BACK ORDER FOR A PART THAT IS SO ESSENTIAL TO A VEHICLE'S OPERATION WOULD BE APPROPRIATE FOR SOME SORT OF RECALL / COMPENSATION FOR THE PART NEEDED. SOMETHING NEEDS TO BE DONE. *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING ASSIST SUDDENLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

Mileage: 90,000

DRIVING DOWN THE ROAD, I WAS TRYING TO DET OVER WHEN ALL OF A SUDDEN THE STEERING ACTED LIKE IT WAS LOCKED UP AND VERY DIFFICULT TO TURN. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND THEN TURNED IT BACK ON. THE PROBLEM QUIT. THIS IS THE 4TH TIME THAT THIS HAS HAPPENED AND IS VERY SCARY. *TR

Mileage: 140,000

SAFETY ISSUE: MY 2009 FORD ESCAPE'S STEERING WHEEL BEGAN TO SHUDDER/VIBRATE AT IDLE. IN ADDITION, WHEN THE VEHICLE IS STARTED, THE STEERING WHEEL CANNOT BE MOVED LEFT OR RIGHT. IT LOCKS UP. I HAVE TO SHUT THE VEHICLE OFF AND RE-START IT IN ORDER TO GET THE STEERING WHEEL TO MOVE. TODAY, I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH AND THE STEERING WHEEL COMPLETELY LOCKED UP. I COULD HARDLY CONTROL THE VEHICLE, BUT WAS FORTUNATE ENOUGH TO GET IT TO THE SIDE OF THE ROAD. THIS COULD HAVE BEEN DISASTROUS. I HAD TO SHUT THE VEHICLE OFF AGAIN AND TURN IT BACK ON IN ORDER TO PROCEED. THIS VEHICLE ONLY HAS 57,000 MILES ON IT. IT HAS HAD THE REGULARLY SCHEDULED MAINTENANCE ON IT SINCE I PURCHASED IT NEW IN JAN 2009. I AM EXTREMELY CONCERNED ABOUT THIS BEING A SAFETY ISSUE. I HAVE RESEARCHED ONLINE AND HAVE READ OTHER COMPLAINTS ON THIS ISSUE, AND WOULD LIKE NHTSA TO INVESTIGATE THIS BASED ON SAFETY ISSUES. THE SITUATION THAT I EXPERIENCED TODAY COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITIES. THE CONSUMER HAD TO PAY FOR A NEW STEERING COLUMN, AT 56,000 MILES. UPDATED 02/24/14

Mileage: 56,800

I WAS DRIVING DOWN THE FREEWAY FROM ALBUQUERQUE TO LAS CRUCES WHEN MY STEERING BECAME ALMOST IMPOSSIBLE TO TURN THE WHEEL. I QUICKLY PULLED OFF THE FREEWAY AND CALLED MY BOYFRIEND TO ASK HIM WHAT TO DO. HE SAID RESTART YOUR CAR SEE IF THAT RESETS IT. IT DID WORK. THEN LATER I PARKED AND THE STEERING WHEEL JUST STARTED SHAKING VIGOROUSLY. THIS HAS HAPPENED SIX MORE TIMES SINCE THEN RANGING FROM SPEEDS OF 20 TO 75 MILES AND HOUR. I HAVE READ ONLINE ABOUT THIS PROBLEM AND IT SEEMS TO ME TO BE A VERY UNSAFE THING TO HAVE HAPPEN WHILE DRIVING AT HIGH SPEEDS ON THE FREEWAY. VERY SCARY WHEN ALL OF A SUDDEN YOU CAN'T STEER OR ITS VERY HARD TO STEER. I ALSO DON'T UNDERSTAND WHY FORD WOULD REPLACE THE WHOLE STEERING COLUMN VERSUS JUST THE SENSOR. IF I WOULD HAVE BEEN IN A BIG TURN AND IT HAD STOPPED WORKING IT COULD HAVE BEEN A HORRIBLE WRECK. IF THERE IS ANYWAY POSSIBLE THAT THIS COULD BE A RECALL TO REPLACE THE SENSOR OR COLUMN IT WOULD MAKE EVERYONE DRIVING FEEL THAT MUCH MORE SAFER ON THE ROADS. THANK YOU FOR HELP WITH THIS MATTER. *TR

Mileage: 107,668

I PURCHASED A 2009 ESCAPE NEW. THE VEHICLE NOW HAS 142,00 MILES AND IS HAVING AN ISSUE. MY WIFE CALLED ME ON DECEMBER 24 2013 AND SAID THAT THE CAR WAS HARD TO STEER. SHE SAID THAT EARLIER IN THE DAY SHE WAS TURNING INTO AN ENTRANCE TO A GAS STATION AND MISJUDGED WHERE THE RAMP WAS AND THE CURB AND HOPED THE CURB WITH DRIVERS SIDE FRONT TIRE. SHE SAID SHE HEARD A LOUD NOISE AND CONTINUED TO DRIVE INTO THE STATION TO GET GAS. I TOLD HER THE NOISE WAS MOST LIKELY THE STRUT BOTTOMING OUT. I ASKED HER HOW WAS THE STEERING AFTER THAT SHE SAID IT WAS FINE. THIS TOOK PLACE IN THE AM. SHE CALLED ME AROUND 5 PM. AND SAID THE CAR WAS HARD TO STEER AGAIN I TOLD HER TO TURN THE CAR OFF TAKE OUT THE KEY AND OPEN THE DOOR AND THEN CLOSE THE DOOR AND RESTART THE CAR AS THIS WOULD REST ALL THE ELECTRONICS. SHE DID THIS AND EVERYTHING WAS FINE. I TOLD HER I WOULD LOOK AT IT WHEN I CAME HOME. SHE CALLED ME AGAIN AROUND 6 PM AND SAID THE SAME THING HAPPENED. I TOLD HER TO TURN IT OFF AND RESTART IT AGAIN. THIS CLEARED UP THE PROBLEM. AFTER GETTING OFF WORK I CAME HOME AND CRAWLED UNDER THE VEHICLE TO SEE IF THERE WAS ANY DAMAGE. I FOUND NO DAMAGE. DECEMBER 26, 27 SHE CALLED ME AND SAID IT WAS HAVING THE SAME PROBLEM.ON DEC 27 WE WHERE GOING TO TAKE THE FAMILY OUT TO EAT AND THE STEERING BECAME HARD FOR ME TO STEER. I TURNED THE CAR OFF AND RESET, ISSUE CLEARED UP. AS I WAS DRIVING I COULD FEEL THE STEERING WHEEL PULSATING. I WENT TO DEALERSHIP, PULLED INTO THE SERVICE LANE AND NOTICED THAT WHILE IN PARK WITH THE VEHICLE RUNNING THE STEERING WHEEL PULSATED BACK AND FORTH BY IT SELF. THE MECHANIC SAID THAT SOMETIMES LOW BATTERY VOLTAGE CAN CAUSE THE PROBLEM. I SAID I WAS AWARE OF THAT AND DID A LOAD TEST ON BATTERY AND IT IS FINE AS WELL AS THE CHARGING SYSTEM. I WENT OUT TODAY DEC 28 AND STARED THE VEHICLE AND THERE IS NO POWER STEERING. I TRIED IT TWICE BOTH TIMES THE SAME RESULT. *TR

Mileage: 143,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME MORE DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AS THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INFORMED WHAT CAUSED THE MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

Mileage: 140,000

I WAS TRAVELING ON THE TURNPIKE WHEN ALL AT ONCE MY CAR JERKED THEN LOST POWER, I WAS UNABLE TO STEER THE CAR SO I COASTED ON THE MEDIAN TILL THE CAR ALLOWED ME TO TURN ONTO AN EXIT RAMP. MY HUSBAND CAME AND CHECKED THE TRUCK, IT STARTED AND SEEMED TO BE OKAY. THE ENTIRE MONTH OF NOVEMBER THE TRUCK STARTS HOWEVER THE STEERING WHEEL IS LOCKED. I HAVE TO CUT THE CAR OFF AND ON AT LEAST 6 TIMES WHILE TRYING TO TURN THE WHEEL BEFORE IT UNLOCKS AND ALLOWS ME TO MOVE THE STEERING WHEEL. MY HUSBAND CALLED THE FORD DEALER AND WAS ADVISED THAT THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED, AND I WOULD HAVE TO BEAR THE COST. I DON'T FEEL THIS IS FAIR BECAUSE I RESEARCHED THIS MATTER AND FOUND THERE ARE A LOT OF COMPLAINTS ABOUT THIS MATTER. I AM NOT ABLE TO DRIVE THE TRUCK BECAUSE I'M AFRAID THERE COULD BE A CATASTROPHE. I THINK SOMETHING SHOULD BE DONE TO FIX THIS MATTER. THANKS *TR

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME HARD TO TURN WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC RE REPAIRS PERFORMED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

Mileage: 13,000

WAS DRIVING AT SLOW SPEEDS ON RESIDENTIAL ROADS AND POWER STEERING STOPPED WITHOUT ANY WARNING AND COULD NOT TURN THE WILL WITHOUT HARD FORCE AND IT STILL WOULDN'T TURN FULLY ONLY TURNED ABOUT MAYBE 20 DEGREES LEFT OR RIGHT, VERY DANGEROUS THE EPAS IS TERRIBLE TURNED IT OFF AND BACK ON AND IT STARTED WORKING UNTIL MY WIFE DROVE IT AND GOT STUCK IN THE MIDDLE OF THE ROAD... TOOK IT TO A MECHANIC AND THEY COULD NOT FIGURE OUT THE PROBLEM IM TAKING IT TO A FORD DEALER TODAY AND WILL PAY AN ARM AND A LEG TO PROTECT MY WIFE AND 8 MONTH OLD SON FOR SOMETHING THAT SHOULDN'T BE FAULTY IN THE FIRST PLACE VERY UNNERVING TO KNOW FORD WOULD ALLOW NO REMEDY FOR SOMETHING SO DANGEROUS. *TR

Mileage: 126,000

OUR 2009 FORD ESCAPE HAS LOST IT'S POWER STEERING, WHILE I WAS DRIVING, TWICE THIS WEEK. IT WAS NEARLY IMPOSSIBLE TO CONTROL THE VEHICLE, YET IT WAS STILL RUNNING. IT IS ELECTRIC POWER STEERING SO THERE IS NOTHING THAT CAN BE DONE TO PREVENT IT (I INITIALLY THOUGHT MY POWER STEERING FLUID MUST BE LOW). THE FIRST TIME IT HAPPENED, ON FRIDAY, I HAD IT TOWED TO MY MECHANIC. NOTHING SHOWED UP ON THE DASHBOARD AT THE TIME AND NOTHING SHOWED UP ON HIS SCANNERS. WHEN THE TRUCK WAS STARTED AGAIN THE STEERING WORKED FINE. WE DECIDED IT MUST BE A FLUKE. WE ONLY HAVE 85,505 MILES ON THE VEHICLE. IT JUST HAPPENED TO ME AGAIN, WHILE I WAS DRIVING. MY HUSBAND WAS SUPPOSED TO DRIVE TO OUR FRIEND'S HOUSE NORTH OF BOSTON (WE ARE SOUTH OF BOSTON). HE CANCELLED. IT TERRIFIES ME TO THINK OF WHAT MIGHT HAVE HAPPENED TO HIM AT HIGH SPEED ON THOSE HIGHWAYS. WE GOT ON THE INTERNET AND DISCOVERED THIS IS A VERY COMMON PROBLEM IN 2008 & 2009 FORD ESCAPES. IT TURNS OUT THE ENTIRE STEERING COLUMN NEEDS TO BE REPLACED TO FIX THE PROBLEM, AVERAGE COST IS $1500. FORD IS AWARE OF THIS DANGEROUS LIFE SAFETY PROBLEM YET HAS NOT ISSUED A RECALL. DO PEOPLE REALLY NEED TO DIE FIRST? *TR

Mileage: 85,505

WHILE MAKING A SLOW RIGHT TURN THE POWER STEERING QUIT WORKING. I GOT OFF THE ROAD, CHECKED UNDER THE HOOD & FOUND NOTHING. GOT OUT THE MANUAL, IT SAYS POWER STEERING IS ALL ELECTRIC AND THERE IS NOTHING TO CHECK. I RESTARTED THE ESCAPE AND POWER STEERING WAS FINE. AFTER 80MILES ON THE ROAD A SUDDEN POWER STEERING FAILURE WITH NO WARNING IS DANGEROUS. *TR

Mileage: 18,300

STARTED CAR AND WOULDN'T STEER CORRECTLY HARD TO TURN WHEEL. *TR

Mileage: 78,000

I AM TRYING TO PARK MY CAR AND STEERING BECAME SO HARD THAT I COULD NOT TURN THE CAR INTO THE PARKING SPOT. THIS IS HAPPENING FOR 3 RD TIME AND I AM REALLY SCARED TO DRIVE THE CAR NOW. *TR

Mileage: 88,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING COLUMN WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE VIN WAS UNAVAILABLE.

Mileage: 56,000

ELECTRIC POWER STEERING REPEATEDLY FAILS; USUALLY WHEN FIRST STARTING VEHICLE, BUT ONCE WHILE DRIVING AT APPROXIMATELY 30MPH. LOCAL FORD DEALER WAS FINALLY ABLE TO DETERMINE THAT THE STEERING COLUMN ASSEMBLY HAD TO BE REPLACED TO SOLVE THE PROBLEM WITH THE ELECTRICAL POWER STEERING SYSTEM; APPROXIMATELY A $1500 REPAIR BILL. *TR

Mileage: 45,000

MY WIFE WAS DRIVING IN OUR NEIGHBOR AT 25 MPH WHEN THE STEERING WENT OUT. SHE WAS ABLE TO GET HOME AND PARK SINCE SHE WAS CLOSE BY. THE STEERING WAS VERY HARD TO TURN LEFT OR RIGHT. THIS MORNING WHEN WE STARTED THE CAR TO TAKE IT TO THE DEALER THE STEERING WAS WORKING. THE CAR IS CURRENTLY AT THE DEALER FOR TESTING. THE TEMPERATURE WAS 80 DEGREES SO CLEARLY COLD WAS NOT A FACTOR. THANK GOODNESS THIS DID NOT HAPPEN ON THE FREEWAY IN TRAFFIC. *TR

Mileage: 54,000

AFTER BACKING OUT OF A PARKING SPACE WITHOUT INCIDENT, THEN PUTTING VEHICLE INTO DRIVE, THE VEHICLE LOST POWER STEERING. THE WHEEL WAS EXTREMELY DIFFICULT TO TURN, ALMOST TO THE POINT OF FEELING LOCKED UP. AFTER PULLING OVER AND CHECKING THE ENGINE, THE VEHICLE WAS SHUT OFF, THEN TURNED BACK ON IN A MOMENT AND THE WHEEL FREED UP AND NORMAL TURNING RESUMED. THE VEHICLE WAS DRIVEN HOME, A FEW MILES AWAY, WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS BEEN REPORTED ABOUT THE 2008 AND 2009 ESCAPE ON THE FOLLOWING WEBSITE WITH EACH REPORT HAVING ALMOST THE EXACT SAME SYMPTOMS AND "SOLUTION", OF TURNING THE VEHICLE OFF AND THEN BACK ON AGAIN. SEE WEBSITE: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE/STEERING HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2009/FORD/ESCAPE/STEERING THIS PROBLEM COULD EASILY CAUSE AN ACCIDENT, AND ACCORDING TO THE STATEMENTS OF A FEW ON THAT SITE, ACCIDENTS HAVE OCCURRED. NUMEROUS POSTS STATE THE DEALER INDICATED THE SOLUTION IS TO REPLACE ENTIRE STEERING COLUMN AT A COST OF $1200-$1800. *TR

Mileage: 131,000

AT HIGHWAY SPEED, POWERSTEERING LOCKED UP. AFTER SHUTTING VEHICLE OFF AND RESTARTING, PUMP RE-ENGAGED. THIS HAS HAPPENED FREQUENTLY SINCE, AND CAUSES THE VEHICLE TO BE UNCONTROLLABLE. STEERING BECOMES SO TIGHT THAT ANY ADJUSTMENT IS NEARLY IMPOSSIBLE AND DRIVER IS AT THE MERCY OF SPEED UNTIL ABLE TO STOP. DEALERSHIP REPORTS THIS TO BE "COMMON" BUT A MAJOR REPAIR, AND NOT THE RESULT OF EXCESSIVE USE OR ABUSE. CLEARLY, THIS IS A DESIGN AND SAFETY ISSUE. *TR

Mileage: 150,000

WHILE OPERATING MY VEHICLE, A 2009 FORD ESCAPE, THE STEERING WHEEL LOCKED AND I WAS NOT ABLE TO STEER THE VEHICLE. BECAUSE OF THIS I HAD TO STOP IN THE MIDDLE OF THE ROAD, IN THE MIDST OF TRAFFIC, AND TURN THE CAR OFF. UPON STARTING THE CAR BACK UP THE STEERING WHEEL WAS BACK TO NORMAL. WHILE DRIVING APPROXIMATELY TWO MINUTES LATER THE WHEEL LOCKED UP AGAIN. UPON FURTHER INSPECTION I WAS INFORMED THAT THE STEERING COLUMN WAS DEFECTIVE. I WAS ALSO INFORMED THAT THERE WAS NOTHING THAT COULD BE DONE TO FIX IT, IT HAD TO BE REPLACED. THIS COST ME APPROXIMATELY $1,400.00 TO REPLACE. I HAVE DONE A SUBSTANTIAL AMOUNT OF RESEARCH AND HAVE THAT FOUND THAT THIS IS A FAIRLY COMMON ISSUE. WHY HAS THERE BEEN NO RECALL IN RESPONSE TO THIS ONGOING ISSUE? THIS IS A SAFETY ISSUE THAT CAN NOT CONTINUE TO GO UNNOTICED.

Mileage: 77,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 74,000. *TR.....UPDATED 05/09/13 *BF UPDATED 05/24/2013 *JS

Mileage: 74,000

AT THE TIME OF THE FIRST INCIDENT I WAS DRIVING MY 2009 FORD ESCAPE DOWN A TWO LANE ROAD WHEN THE STEERING LOCKED UP. AFTER SHUTTING OFF THE VEHICLE AND RESTARTING THE PROBLEM STOPPED. AFTER A FEW WEEKS IT STARTED DOING IT MORE FREQUENT IMMEDIATELY FOLLOWED BY A INTENSE SHAKING IN THE STEERING WHEEL THE VEHICLE CAN'T EVEN BE DROVE NOW DUE TO THE SAFETY ISSUES IT POSES. *TR

Mileage: 147,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 39 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS SHUT OFF AND ONCE RESTARTED, THE POWER STEERING ASSIST THEN OPERATED AS DESIGNED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED BY A MECHANIC OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.

Mileage: 127,000

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING BECAME JUMPY AND THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS FOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,686.

Mileage: 78,686

ON 2/9/2013 I WAS DRIVING ON A CITY STREET AT 25MPH WHEN I LOST MY POWER STEERING. TOOK CAR TO DEALER AND THEY COULDN'T FIND ANYTHING WRONG THEY SAID IT CORRECTED ITSELF. I TOOK THE CAR AND THE SAME THING HAPPENED ON 2/18/2013. I RETURNED IT TO THE DEALER AND THEY DID A DIAGNOSTIC TEST AND TOLD ME THE SENSOR IN THE STEERING CONTROL ASSEMBLY WAS ONLY OPERATING INTERMITTENTLY. THEY REPLACED THE ENTIRE MODULE AND HAD TO ALIGN THE VEHICLE. THIS COST $1256.22. I HAD TO WAIT FOR THE PART AS IT WAS ON NATIONAL BACKORDER. I CHECKED WITH ANOTHER GARAGE IN ANOTHER TOWN AND WAS TOLD THAT HE HAD JUST GOT THE SAME COMPLAINT ON ANOTHER 2009 FORD ESCAPE. HE SAID THAT THE NATIONAL BACKORDER INDICATED THIS WAS A PREVALENT PROBLEM AND HE FELT THERE SHOULD BE A RECALL AS THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY IF SOMEONE WERE DRIVING AT HIGHWAY SPEED. I AM A PRETTY RUGGED GUY AND IT TOOK ALL I COULD DO TO KEEP THE VEHICLE ON THE ROAD. I KEEP MY VEHICLE EXTREMELY WELL MAINTAINED AND HAVE THE RECORDS TO SHOW ALL THE SERVICE I HAVE HAD DONE SINCE IT WAS BOUGHT. ALSO I AM A PROFESSIONAL DRIVER. *TR

Mileage: 128,600

THE ELECTRIC POWER ASSISTED STEERING SYSTEM FAILED. THE VEHICLE WAS UNSAFE TO DRIVE SINCE THE SYSTEM WAS WORKING INTERMITTENTLY. WHEN THE STEERING SYSTEM WASN'T WORKING, IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS DIAGNOSED BY A FORD DEALERSHIP IN CLEVELAND, OH. THE FORD DEALER REPLACED THE STEERING COLUMN MODULE AT A COST OF $1500.00. *TR

Mileage: 109,000

ON THE FIRST INCIDENT DATE MY WIFE STARTED THE CAR AND THE STEERING WOULDN'T MOVE. SHE TURNED OFF THE CAR AND RE-STARTED AND THE STEERING WAS WORKING AGAIN. THEN TWO DAYS LATER I WAS DRIVING AND THE STEERING WHEEL WAS JERKING AROUND A LITTLE, FEELING LIKE IT WAS STICKING THEN RELEASING.THE MOVEMENT WAS OCCURRING IN BOTH DIRECTIONS. I THEN STOPPED AND TURNED OFF THE CAR FOR A PERIOD OF TIME. WHEN I RESTARTED THE STEERING WAS VERY, VERY HARD TO MOVE. I TURNED OFF THE VEHICLE AND RESTARTED, THE STEERING WAS EASIER, BUT THERE WAS NOTICEABLE MOVEMENT IN THE WHEEL WHILE STILL PARKED. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER AND THEY WERE WELL AWARE OF THE PROBLEM. THE SERVICE REP STATED THAT IT WOULD REQUIRE A STEERING COLUMN REPLACEMENT TO FIX FOR APPROX $1500. I WAS QUIT SURPRISED THAT THE SERVICE REP WAS SO FAMILIAR WITH THE PROBLEM UNTIL IN TALKING WITH THE REP. THEY STATED THAT THEY HAD ANOTHER ESCAPE IN THEIR SERVICE DEPT. AND THAT VEHICLE THE ELECTRONIC POWER STEERING HAD FAILED AND IT REQUIRES A NEW STEERING COLUMN ALSO. THE REP. ALSO ELUDED TO IT AS BEING A FAIRLY COMMON PROBLEM. (NOT THAT YOU CARE BUT IT'S NOT EVEN COVERED BY THE EXTENDED WARRANTY I PAID SO DEARLY FOR). *TR

Mileage: 72,197

WHEN I'M DRIVING, THE POWER STEERING SUDDENLY SHUTS DOWN AND IT BECOMES VERY DIFFICULT TO STEER. RE-STARING THE VEHICLE FIXES THE PROBLEM. *TR

Mileage: 171,352

POWER STEERING FAILED WHILE DRIVING, RESTARTING CAR TEMPORARILY FIXES PROBLEM. HAS HAPPENED MULTIPLE TIMES IN THE PAST WEEK. DOESN'T MATTER IF CAR IS COLD OR WARM, AND DOESN'T MATTER IF IT IS SHUT OFF FOR A FEW SECONDS OR LONGER FOR THE PROBLEM TO CORRECT ITSELF. EFFECT IS AS IF THERE'S NO POWER STEERING, DIFFICULT TO MANEUVER. (I UNDERSTAND THAT IT'S NOT ACTUALLY POWER STEERING, THERE'S NO FLUID, BUT I DON'T KNOW WHAT ELSE TO CALL IT.) STEERING WHEEL HAS STARTED TO RATTLE AND VIBRATE WHILE IDLING. DEALERSHIP SAID COMPUTER SENSOR WAS OUT OF CALIBRATION, RE-CALIBRATED, BUT IT DID NOT FIX THE PROBLEM. THEY SAY NEEDS WHOLE NEW STEERING COLUMN, A $1500 FIX. GOT A SECOND OPINION FROM OTHER REPAIR SHOP, SAME CONCLUSION. I KEEP UP ON ALL MAINTENANCE AND HAVE NEVER HAD A REPAIR ON THIS VEHICLE BEFORE. I'M SURPRISED THERE'S NOT A RECALL ON THIS PROBLEM AS I'VE READ NUMEROUS REPORT OF THE SAME PROBLEM ONLINE. *TR

Mileage: 115,000

FIRST OCCURANCE WAS WHILE AT IDLE THE WHEEL WOULDN'T TURN WITHOUT EXTREME PRESSURE. NOW, 1/24/2013 THE POWER ASSIST GOES IN AND OUT WITH NO WARNING. THE VEHICLE STEERING COMES CLOSE TO LOCKING UP BUT DOESN'T ACTUALLY GET THERE. *TR

Mileage: 111,128

THE VEHICLE IS HAVING INTERMITTENT POWER STEERING LOSS. POWER STEERING IS FAILING DURING TRANSIT. STERRING WHEEL IS VIBRATING AND MAKING LOUD NOISES. *TR

Mileage: 120,000

SHORTLY AFTER ENTERING HIGHWAY ON DARK RAINY EVENING, WITH NO FORE WARNING, CAR BEGAN TO SHAKE AND LOSE POWER. WAS ABLE TO PULL TO SIDE OF HIGHWAY. EVEN THOUGH I WAS PRESSING ON THE GAS, CAR WOULD NOT GO FORWARD. WRENCH LIGHT WAS ILLUMINATED ON THE DASHBOARD. CALLED FOR ASSISTANCE. WHEN HELP ARRIVED THEY SUGGESTED I TURN OFF VEHICLE. WHEN I TURNED BACK ON, CAR WAS FINE. THE NEXT DAY, WITH NO WARNING, SAME THING OCCURS ON NEIGHBORHOOD ROAD. WHEN WE TOOK TO FORD DEALER TODAY, THE PROBLEM DID NOT REPEAT SO THEY HAVE NO REPAIR CODE. THIS IS A VERY DANGEROUS SITUATION....COULD LEAD TO ACCIDENT ON HIGHWAY...I HAVE TO DRIVE 17 MILES TO WORK ON HIGHWAY AND I AM SCARED. *TR

Mileage: 65,000

THIS PAST WINTER THE DRIVERS SIDE EXIT SHAFT SEAL FAILED. THE TRANSMISSION WAS SERVICED BY OUR LOCAL FORD DEALER. UPON RETURN MY WIFE NOTED THE STEERING COCKED TO THE LEFT SLIGHTLY BUT NO OTHER ISSUES, I TOLD HER THAT THEY PROBABLE WERE OFF A TOOTH ON THE PITMAN ARM AND THAT SHE NEEDED TO TAKE IT BACK, SHE HAD NOT. THE DAY IN QUESTION WAS THE FIRST TIME THAT I HAD WITNESSED THE MALFUNCTION. I HAD MADE A TURN OFF A SECONDARY STREET TO ENTER THE HIGHWAY. IT WAS ABOUT A 90 DEGREE TURN, AND WHEN I EXITED THE TURN, THE STEERING WHEEL WAS STILL AT A 45 DEGREE ANGLE OFF NEUTRAL. IT STAYED THIS WAY FOR A FEW SECONDS AS I ACCELERATED DOWN THE ON RAMP, THEN VIOLENTLY RETURNED TO NEUTRAL. I PULLED OFF TO THE SHOULDER AND CHECKED TO SEE WHAT HAPPENED. THIS HAPPENED TWO MORE TIMES THAT DAY AND THE FOLLOWING DAY. I MADE SEVERAL 90 DEGREE TURNS TO SEE IF I COULD DUPLICATE THE ISSUE. MY WIFE LET ME KNOW THAT THIS HAD HAPPENED TO HER, USUALLY WHEN SHE WAS PARKING THE CAR AT SCHOOL. WHEN SHE STARTED THE VEHICLE, THE WHEEL WOULD RETURN TO NORMAL. IT IS CURRENTLY AT THE DEALERSHIP FOR THIS ISSUE. I WAS TOLD THIS MORNING THAT THERE ARE PARTS ON ORDER FOR THE STEERING GEAR AND STEERING POSITION SENSOR. WHEN WE RETURNED HOME, WE WERE IN FT WORTH TEXAS FOR THE WEEKEND IN QUESTION, I CALLED THE DEALER AND WAS TOLD THEY HAD SEEN THIS A FEW TIMES BUT THAT IT WAS OKAY TO DRIVE THE VEHICLE UNTIL IT WAS TAKEN IN FOR SERVICE. I WANTED TO MAKE SURE AND NOTIFY THE NHTSA. *TR

Mileage: 28,967

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING, THE STEERING WHEEL LOCKED. THE CONTACT REPLACED THE STEERING COLUMN TWICE BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 176,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mileage: 30,000

ON SATURDAY, MARCH 26, 2011 I NOTICED THE STEERING WHEEL SHAKING AS MY 2009 FORD ESCAPE IDLED. THIS 'SHAKING' IS RANDOM; IT DOESN'T OCCUR ALL THE TIME. SINCE AROUND THE BEGINNING OF MARCH, THERE HAVE BEEN TIMES THAT, WHEN I START THE VEHICLE, THE POWER STEERING FREEZES. TO RECTIFY IT, I SHUT OFF THE VEHICLE, WAITED A FEW MOMENTS, RE-STARTED IT AND POWER STEERING WAS RESTORED. ONE TIME HOWEVER, THE 'FREEZING' OCCURRED WHEN I TURNED A CORNER. ON MARCH 29 THE POWER STEERING 'FROZE' AGAIN. I TURNED THE VEHICLE OFF AND THEN ON AGAIN A COUPLE OF TIMES TO RESTORE POWER STEERING BUT IT WAS STILL ABSENT. I DROVE ABOUT 60 MILES WITH NO POWER STEERING. I TOOK THE VEHICLE IN TO THE LOCAL FORD DEALERSHIP MARCH 30 AND WAS TOLD I NEED A NEW STEERING COLUMN, AT A COST OF $1200 FOR PARTS ALONE. I WAS ALSO TOLD IN THE INTERIM, BETWEEN NOW AND WHEN IT IS REPAIRED IT IS SAFE TO DRIVE. MY 2009 FORD ESCAPE HAS BEEN WELL-DRIVEN FOR THE TWO AND A HALF YEARS I'VE HAD IT, WITH NO COLLISIONS, ETC. THAT MAY HAVE COMPROMISED IT'S QUALITY AND PERFORMANCE. *TR

Mileage: 108,000

TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE VEHICLE WAS PARKED IN A GRAVEL DRIVEWAY, THE CONTACT EXITED THE VEHICLE WITH THE ENGINE RUNNING AND THE GEAR SELECTOR SHIFTED IN THE NEUTRAL POSITION. UNEXPECTEDLY, THE VEHICLE ROLLED 50 FEET APPROXIMATELY BETWEEN 10 -15 MPH AND STRUCK A WOODEN FENCE POST CAUSING THE VEHICLE TO STOP. THE CONTACT THEN ENTERED THE VEHICLE AND OBSERVED THAT THE STEERING WHEEL WAS SPINNING 360 DEGREES. THE ENGINE WAS TURNED OFF. A MECHANIC STATED THAT THE STEERING COLUMN DETACHED FROM THE BASE AND THE STEERING WHEEL CLOCK SPRING EMERGED THROUGH THE DRIVER SIDE WINDSHIELD. IN ADDITION, THE AIRBAGS FAILED TO DEPLOY. THE FRONT BUMPER SUSTAINED MINOR DAMAGE. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPIAR SHOP AND REPAIRED FOR THE DAMAGES. A FIELD ENGINEER INVESTIGATED THE VEHICLE AND THE CONTACT WAS WAITING ON THE OUTCOME OF THE INVESTIGATION. THE FAILURE MILEAGE WAS 27,850. UPDATED 01/24/11 *CN UPDATED 04.18.11

Mileage: 27,850

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS IN THE PARK POSITION, THE STEERING WHEEL LOCKED AND WOULD NOT TURN LEFT OR RIGHT. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTING THE FOLLOWING DAY AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 23,389.

Mileage: 23,389

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. HE PURCHASED THE VEHICLE NEW AND WITHIN THE FIRST WEEK WHILE DRIVING OUT OF THE DRIVE WAY HE NOTICED THAT WHEN HE TURNED THE STEERING TO THE RIGHT THERE WAS A LOUD NOISE AS IF METAL HITTING AGAINST METAL. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE STEERING. THE DEALER STATED BECAUSE THE VEHICLE IS BLACK AND IT IS WARM, THAT IS WHY HE WAS HEARING THAT NOISE. HOWEVER THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER REPLACED SEVERAL PARTS. HE DOESN'T KNOW THE NAME OF THE PARTS THAT WERE REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ORDERED AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER'S INVESTIGATION CONCLUDED THAT THE NOISE WAS NORMAL. HE CONTACTED THE MANUFACTURER .THE MANUFACTURER STATED THAT THE DEALER WAS AN INDEPENDENT DEALER THEREFORE THEY COULD NOT ASSIST HIM. THE FAILURE MILEAGE WAS 1,356 AND THE CURRENT MILEAGE WAS 13,200.

Mileage: 1,356

2009 FORD ESCAPE (RENTAL CAR) I RECEIVED THIS NEW RENTAL CAR FROM A MAJOR RENTAL CAR COMPANY AT THE SEATTLE/TACOMA AIRPORT WITH ONLY WITH 83 MILES ON THE ODOMETER. I RENTED THE CAR ON APPROXIMATELY 7-7-09. ON 7-13-09, WITH APPROXIMATELY 1,100 MILES ON IT, THE FRONT (PASSENGER SIDE) WHEEL SEPARATED FROM THE LOWER CONTROL ARM (I BELIEVE THAT IS WHAT IT IS CALLED). I DO KNOW IT CAME OFF THE SPINDLE. MY WIFE AND CHILDREN WERE ON VACATION WITH ME WHEN THE INCIDENT OCCURRED. I HAD EXITED THE HIGHWAY AND NEAR THE END OF THE EXIT LANE, I WAS DRIVING AROUND A SHARP, LEFT HAND, BANKED, HAIRPIN CORNER THAT CROSSES OVER THE HIGHWAY. THE EXIT LANE WAS EXTREMELY LONG AND I BELIEVE I WAS GOING ABOUT 20-25 MILES PER HOUR, WHEN THE WHEEL SEPARATED HALFWAY THROUGH THE HAIRPIN TURN. I HEARD A CLUNK CLUNK AND THE TIRE SKIDDING. IT WAS HARD TO KEEP THE FORD ESCAPE FROM LEAVING THE ROADWAY ON THE RIGHT, BUT BECAUSE OF MY LOW SPEED, I WAS ABLE TO MOVE OVER TO THE SHOULDER UNDER CONTROL. I AM EXTREMELY THANKFUL THE WHEEL DID NOT SEPARATE FROM THE CHASSIS WHEN WE WERE TRAVELING AT 70 MPH ON THE HIGHWAY. THERE WERE NO INJURIES AND NO DAMAGE TO THE FENDER OR FENDER WELL AND FROM WHAT I COULD SEE NO DAMAGE TO THE WHEEL. IT LOOKED LIKE A BOLT WAS MISSING FROM THE COLLAR (I DON'T KNOW WHAT YOU CALL IT) THAT SURROUNDS THE SPINDLE. DON'T THESE BOLTS HAVE COTTER PINS? THE TIRE WENT FLAT AFTER THREE HOURS. THE POLICEMAN ASKED ME IF I HAD RUN OVER SOMETHING. I DIDN'T THINK SO, BUT WE WALKED THE ROADWAY BEFORE THE SKIDMARKS ANYWAY. NEITHER THE POLICEMAN NOR I FOUND ANYTHING. I NEVER ABUSED THE RENTAL CAR. I HAVE PICTURES. *TR

Mileage: 1,113