2010 FORD ESCAPE Steering Problems

The power system assist fault light came on and steering is very difficult

The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 55 MPH, the contact attempted to turn the steering wheel to the right to exit the highway, the contact was unable to turn the steering wheel. There was no warning light illuminated. The contact stopped the vehicle and turned off the vehicle and restarted the vehicle to reset the power steering. The contact stated that the steering wheel was difficult to turn to the left or the right. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the power steering assist had failed and needed to be replaced. The contact advised the dealer that there was a recall for the year, make and model. The contact was advised by the dealer that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Electric Power Steering system failure related to the torque sensor. An unexpected loss of steering while driving. I was driving on the I95 on my way to work when all of a sudden I lost the ability to steer the car. It took all the strength I had to pull over to the shoulder before the car behind me swerved in the nick of time to avoid a collision. It was very scary. I turned the engine off gathered myself and turned the engine back on and the power steering returned. I exited the highway as soon as possible and drove to the mechanic. He ran a test on the car and the code came up for the recall for the electric power steering system failure which is a recall.

The contact owns a 2010 Ford Escape. The contact stated that upon starting the vehicle, the steering wheel violently drifted to the left, and the contact lost control of the vehicle. There was no warning light illuminated. Due to the failure, the contact used excessive force to steer the vehicle. Prior to the failure, the independent mechanic informed the contact that the same failure had occurred after the tie rod ends were replaced. The vehicle was taken back to the independent mechanic, who then had the vehicle towed to the dealer. The vehicle was diagnosed with a defective steering column. The vehicle was included in NHTSA Campaign Number: 14V284000 (Steering); however, the recall was not related to the steering column failure. The vehicle was not repaired. The failure mileage was 125,365

Mileage: 125,365

The contact owns a 2010 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the vehicle lost power steering assist and was driven with manual steering. The message "Power Steering Assist Fault" was displayed. The vehicle was taken to an independent mechanic, who was unable to diagnose the vehicle. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering) and contacted the dealer, and was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000

Mileage: 170,000

The power steering assist fault warning light came up and my steering wheel became hard to steer.

My daughter was driving and her power steering went out. She lost control of her car because she couldn't steering it. She almost wrecked the car, but was able to get it off the road. Her safety, and that of others around him was at risk as she almost hit several other cars as she struggled to get her car off the road. Previous to this, we owned a 2008 Ford Escape, which the same thing happened while she was driving on the highway. Again, she was lucky to barely avoid getting hit as she was stopped in the middle of the highway. We took the 2008 to a Ford dealer but were told the car didn't qualify for the recall so we paid for the repair. Now we have the 2010, and are being told that the recall repair was done in 2015, so now that this dangerous issue is reoccurring, it doesn't qualify for the safety recall because it was already done, yet here we are, with her in traffic and no steering yet again...and us trying to get this car fixed again. At this point, an independent service center is confirming the issue with the steering column. It hasn't been inspected by police, but has been by the service center. There were no other warnings lights or symptoms prior to this occurrence.

The power steering is not working

Power steering quits working without notice and ford says it’s not a recall in this vehicle but it says everywhere that it’s a known recall issue

The contact owns a 2010 Ford Escape. The contact stated while driving on a main road at 30 MPH, the power steering assist became disabled, and the steering wheel became stiff and difficult to turn. The power steering assist fault warning light was illuminated. The contact continued to drive the vehicle to the residence. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.

Mileage: 180,000

Power Steering EPAS Torque Sensor Failure.

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering failure message displayed. The vehicle was able to be restarted. The contact stated that the steering wheel was difficult to turn. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 116,000.

Mileage: 116,000

The vehicle was dropped off on 12/26/24 at Planet Ford to have 2 recalls fixed. One being the electric power steering and the other being the fuel delivery module flange. A loaner vehicle was asked for, but not provided. The dealer said to contact Ford, and Ford said it was up to the dealer to provide that or rental assistance. The service personnel said after a few weeks and talking to Ford engineers, that the battery the vehicle had in it was not the right amperage/voltage. They said it would need to be replaced in order to continue to fix the recall. I had just put a new battery in it about 4 months prior and it was of the correct spec. I call every few days and have not been given and estimated time to have it fixed. Now, it's over a month and I still have no resolution and no vehicle. They are now saying that the computer is not good and also needs to be replaced. The car is not drivable and the recalls are not fixed. This is my only vehicle, please help with this. I have been patient and have exhausted every avenue available to me.

The contact owns a 2010 Ford Escape. The contact stated that while driving 30 MPH, there was an abnormal bell sound detected. The power steering assist fault message was displayed. The power steering became inoperable. The contact stopped and looked underneath the hood but was unable to find a power steering fluid reservoir. The contact checked the Owner's Manual and determined that there was no power steering fluid reservoir. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (STEERING). The local dealer was contacted, who informed the contact that the VIN was not under recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed that the VIN was not under recall, opened a case, and referred the contact to the local dealer. The failure mileage was approximately 225,000.

Mileage: 225,000

When driving i hear clicking sounds in the steering column and then the power steering goes out and it becomes very difficult to steer.

The contact owns a 2014 Ford Escape. The contact stated that while driving their vehicle at various speeds they noticed that an abnormal clicking sound can be heard from the steering column. The contact stated that when this sound occurs the vehicle's steering wheel will seize and the contact is forced to pull over onto the side of the road, to restart their vehicle, in order for the power steering to function properly again. The battery and the check engine light also remain illuminated when this occurs. the battery. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 204,000. The contact also stated that the vehicle is experiencing symptoms from an unknown recall that were remedied by the original owner.

Mileage: 204,000

The contact owns a 2010 Ford Escape. The contact stated while driving at approximately 15 MPH and making a right turn, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. Additionally, on several occasions, the vehicle failed to immediately start. The contact replaced the ignition switch, battery, starter, and alternator; however, the failure persisted. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 150,000.

Mileage: 150,000

While driving to work to my 911 work center, my car started beeping soon as I turned into the parking lot. My steering wheel was INCREDIBLY tight so thankfully I was already in the parking lot and was able to get to a parking spot. I looked down and my dash said "Power Steering Assist Fault" I looked everything up and there is a recall for this from 2008-2011 models I believe but my VIN isn't under that coverage

Driving approx. 70 miles/hr. And I lost power steering!!

It says my car is not under the recall for the power steering assit failure but my car is doing exactly what the recall is for there is no power steering and has a message that let's us know power steering assist failure

The contact owns a 2010 Ford Escape. The contact stated while the vehicle was parked, the steering wheel did not function as intended. The vehicle was towed to the dealer where it was diagnosed with a failed steering torque sensor. The contact was advised that the steering torque sensor needed to be replaced. The vehicle was repaired. The contact was informed of an unknown recall however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

Loss of power steering

Power steering control assist went out. Daughter was driving the car n lost power steering! Contacted ford dealer n was told it isnt covered!

The contact owns a 2010 Ford Escape. The contact stated while driving at various speeds, the power steering assist failed intermittently to operate as needed. There was no warning light illuminated. The contact stated that excessive force was needed to steer the vehicle due to the failure. The vehicle was taken to a dealer for diagnostic testing. The contact was informed that the steering column needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 113,000.

Mileage: 113,000

I was driving straight went to turn and I heard a click and my steering wheel locked up completely. I heard two clicks that followed and the steering wheel released. This occurred 4 times on my attempt to get home.

The contact's sister owns a 2010 Ford Escape. While the contact's sister was making a left turn at a stop light, the power steering assist failed with the "Steering Assist Fault Service Required" message displayed on the instrument panel. The contact's sister used excessive force to steer the vehicle off to the shoulder of the road and later managed to drive the vehicle to an independent mechanic. The independent mechanic diagnosed the vehicle with a defective steering column and the contact's sister was informed that the steering column needed to be replaced by a dealer. The dealer was notified of the failure and informed the contact's sister that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure and the contact's sister was informed that the vehicle was previously repaired under the recall. The vehicle was not repaired. The failure mileage was approximately 114,000.

Mileage: 114,000

The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 114,000.

Mileage: 114,000

My Spouse was lawfully driving at highway speed when the power steering suddenly quit working. This caused an abrupt slowing to a safe stop at the roadside without any steering assist. My spouse was unable to safely continue driving due to inability to operate the steering. My chief concern is under other circumstances this steering failure could have caused a serious accident involving other drivers, maybe even death.The vehicle continues to be inoperable due to the power steering failure.

The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the power steering assist fault warning light illuminated. The contact stated that the vehicle was difficult to steer. The vehicle was safely driven to the residence. The vehicle was towed to an independent mechanic where it was diagnosed with a failed torque sensor and faulty wires and connectors. The contact was informed that the torque sensor and the wires and connectors needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the steering wheel, after which the contact became aware that the electric power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering assist fault warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electric power steering assist control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the power steering assist fault warning light illuminated. The contact stated that the power steering was inoperable, and the vehicle was difficult to steer. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 88,000.

Mileage: 88,000

The contact owns a 2010 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, with the steering wheel requiring increased effort to maneuver the vehicle. The driver was able to pull to the shoulder of the roadway, and upon restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column. The vehicle was not repaired. The vehicle was then taken to the dealer, who was unable to confirm the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V284000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.

Mileage: 120,000

The Power steering control module failed on my Ford Escape 2010. I went to a Ford dealer in Lawton Oklahoma and quoted my for $3,000 to get it fixed. They said that the did not have the parts and did not have a date when the parts would come in since many people had the same issue and are waiting in the parts. This is a safety issue because the steering wheel gets stiff and can cause an accident when driving.

The contact owns a 2010 Ford Escape. The contact stated while driving at undisclosed speeds and making a turn, the steering wheel was making an abnormal clicking sound. The steering wheel was unsteady and wobbling. There was an unknown warning light illuminated. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer. The vehicle was taken to another independent mechanic, who stated that the failure was due to an electrical issue. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 140,000.

Mileage: 140,000

Power steering fault indicator is on and the is no power steering

2010 Ford Escape, Power Steering Assist failure. When making a turn, the power steering faults out and the vehicle becomes difficult to steer. The incident occurred on multiple occasions, usually while making a hard left turn, but has also occurred while in a roundabout. Each time the car becomes difficult to steer while turning causing a possible crash condition, very unsafe. Power steering assist fault appears on the dashboard message prompt. Took the car to a dealership and was informed that a torque sensor inside the steering column is bad and that the entire assembly needs to be replaced. Only 70,000 miles on the car.

The contact owns a 2010 Ford Escape. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that while driving 25 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that her husband was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS had failed, which led to the power steering failure. An unknown ABS part was replaced; however, the power steering failure recurred. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 11,000.

Mileage: 11,000

The power steering system in my 2010 Ford Escape keeps reverting to manual steering mode due to an Electric Power Steering system fault related to the torque sensor. In manual steering mode the vehicle is extremely difficult to control and is dangerous to drive. Looking at the history of this vehicle, the vehicle has had a history of this safety issue, but my VIN# was not part of the recall even though myself and others are experiencing the same issue. NHTSA needs to force Ford to fix the steering issue for free instead of charging $1500 just because drivers want to have steering 100% of the time they are driving it.

I don't even know where to start. Even with maintenance, this vehicle has been falling apart since I got it

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, and then stopped at a traffic light, the vehicle independently accelerated. The contact stated that the failure had occurred several times and she was able to avoid having an accident. The contact stated that the power steering also became inoperable, and the steering column seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that an unknown Customer Satisfaction Program had expired. The failure mileage was approximately 141,246.

Mileage: 141,246

2nd incident in approximately 1 year. Power Steering failed, is available for inspection. Accident possible loss control of steering. Inspected by mechanic. Heard bell, no dash lights, didn't know what was happening. Power steering assist fault shown after the fact.

My power steering keeps going in and out while I am driving. If I turn off the car and then turn it back on it comes back on but it is happening very frequently and will go out again as soon as I start driving. I was told that there is a recall for this and want more information. It is not safe.

I was park with the engine on, and the car started to making a chime noise. I looked at screen and it said power steering sensor fault. At that time when I attempted to drive home the car had lost power steering. When i would press on the gas it would be just a tiny bit easier. But on no or low speeds could barely turn the wheel. The vehicle is available for inspection. This issue could easily cause a accident. Since I lost all control of my vehicle I could hit another car, run off road and possibly hurt myself and other with me and around me. The car hasnt been inspected by anyone yet. I have an appointment on Wednesday for take the car dealership. There were no warnings that I noticed. Also no other light on the dash. The power steering like came on while parked. Than no power steering. All this happened at the same time. I do not know that there were any repairs done due to the fault I bought cat in 2018.

The contact owns a 2010 Ford Escape. The contact stated that while reversing at 3 MPH, the steering wheel had become stiff. In addition, the contact heard an abnormal noise coming from the vehicle. No warning light was illuminated. The vehicle was not taken or towed to be diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 106,000

Mileage: 106,000

Power steering assist occasionally stops functioning and vehicle immediately and without warning requires extreme effort to turn the steering wheel. Vehicle has not yet been repaired and is available for inspection. There are no warning lamps or messages. Having vehicle switching between power steering and non power steering at random times may create a safety hazard for any driver who does not have the strength to turn the steering wheel

The electronic power steering goes in and out making it very dangerous for driving

The contact owns a 2010 Ford Escape. The contact stated that after stopping to refuel the vehicle, while driving out from the gas station at 10 MPH, the vehicle drove over a pothole; however, further down the road the vehicle started pulling and tugging. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that subframe was fractured, the rack and pinion, and the passenger’s side control arm needed to be replaced. The vehicle was not repaired and was towed back to the residence. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 112,067.

Mileage: 112,067

Vehicle was involved in a minor car accident. Vehicle was parked outside my residence on the street. At the time there was only minor body damage. Next day was on my way to work and I noticed that my steering wheel was hard to turn while making a right hand turn. Almost cause an accident and was having a hard time maneuvering the vehicle to a safe location. Vehicle was taken to repair shop per insurance but they didn’t fix the problem claiming that the issue was pre existing prior to accident. Had no lights or indicators on dash. Vehicle was functioning properly before accident. It wasn’t listed in any recalls that were mentioned. I’m currently waiting for my vehicle to be fixed as the part that needs repair is on back order. Been without my vehicle since February 13th when it was towed by my insurance company at the time.

I was making a left turn from a complete stop across traffic, and my steering wheel would not turn. I almost got hit by a car, and had to reverse quickly to keep from being hit. I was able to man handle the steering wheel to get home. I had it towed to the local dealership, and they told me it was electrical parts that would cost over $4k to repair. The dealership would not give me specifics on the issues, and i've been trying to reach them all day to get a print out, so I can have a private mechanic look at it. The dealership told me that the steering recall had been fixed way back in 2014 before I took ownership of the car, but I can't find that proof anywhere. The car is running just fine other than that. I did notice after I got two new tires a few months ago, that when I got up around 80mph on the interstate, the car would shake a lot. I had to slow down to around 70mph to keep it from shaking.

The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced loss of power steering assist. The message "Power Steering Failure" was displayed. The contact pulled to the side of the road, turned off and restarted the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 159,000.

Mileage: 159,000

The contact's cousin owns a 2010 Ford Escape. The contact stated while his cousin was driving 45 MPH, the vehicle lost power steering functionality. A message indicating a power steering assist failure was displayed. The contact's cousin veered to the side of the road. The vehicle was towed to an independent mechanic. The contact diagnosed that the steering shaft torque sensor had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering). However, the contact stated that only the power steering control module (PSCM) update was completed during the recall repair. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 107,644.

Mileage: 107,644

The contact owns a 2010 Ford Escape. The contact stated while driving approximately 30 MPH, the steering wheel started to vibrate and occasionally jerked to either the right or left, depending on the direction the contact was steering the vehicle. The contact stated that the shaking and vibration was intermittent but gradually became more frequent, leading to a total loss of power steering functionality. The contact stated that the "power steering assist fault" warning light was illuminated. The contact parked the vehicle at her mother's residence. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was unknown.

The electronic steering system failed on Interstate 71 southbound. The system completely failed, the instrument panel gave a trouble code. The vehicle almost caused a result on account of the failure. I don't understand how my vehicle is exempt from this recall....the same junk parts are installed in the 2010 model that I own. Makes no sense if Ford or NTSB actually cared about public safety.

while driving my vehicle and exiting the expressway making a left-hand turn approximately 35mph suddenly my steering became extremely hard to turn, and I almost crashed into another vehicle. On the dash the power steering assist fault warning light alerted me. extremely hard to turn the vehicle at lower speeds and dangerous.

The contact owns a 2010 Ford Escape. The contact stated while his girlfriend was driving approximately 70 MPH, the vehicle lost power steering functionality and the steering wheel became difficult to turn, nearly causing the driver to lose control of the steering and crash. During the failure the message "power steering" was displayed. The vehicle was taken to an independent mechanic who diagnosed that the power steering torque angle sensor module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

Mileage: 140,000

I was driving at a speed of less than 40mph. I was going around a curve and the wheel felt as though it yanked from my hand to the right and I went into the ditch and up the embankment. I was unable to control the wheel. I came to a stop partially on my side due to the steep incline. Due to the snow and ice in the ditch, many components under my right side were broken and torn off making it difficult to see all the damage. My car was totaled. Police responded and I was helped out of my vehicle. The tow company came and towed it. No warning lights were on. I am very lucky to be alive- if I had been going any faster I would likely have rolled my vehicle due to the lack of control I had of the wheel and tires. It felt as though it was "slippery" under my grip, like the wheel wasn't controlled tightly by my steering. I was not majorly injured but am very sore and will need continued chiropractic care of my neck and right hip and shoulder.

The contact owns a 2010 Ford Escape. The contact stated that the steering wheel was making abnormal rattling sounds. There was no further information provided. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to Ford Campaign Number: 13N03. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the campaign because the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 143,900.

Mileage: 143,900

My power steering went out after I got my car. My starter doesn’t work I have to use a button on my keys to always start my car the key will not start my car. It’s very hard to turn my car and it went out while I was making a turn and myself siblings and boyfriend almost got hit by an oncoming car. The car has not been inspected, I can have my car looked at most likely upon request unless I have work but I can come in the next available day. There were no messages or warnings to my car or any symptoms before they went out.

The contact owns a 2010 Ford Escape. The contact stated that while operating the vehicle, the steering wheel was difficult to turn in either direction. The vehicle was taken to the local dealer who replaced the steering torque sensor under NHTSA Campaign Number: 14V284000 (Steering); however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.

Mileage: 117,000

The steering column assist motor malfunctioned while operating the vehicle. It quit while driving so I could not operate the vehicle properly. I had two young kids in the car when this occured and I had to swerve out of traffic because the steering column locked up. Yes the problem was assessed by an independent service center and it was determined that the steering assist motor did indeed malfunction. There were no warning lamps, messages, or other symptoms prior to the failure of the steering motor.

Steering wheel began rapidly shaking when parked or when in drive. This shaking began to make steering dangerous as it would make me swerve while operating the vehicle. This began a week before the power steering went completely out and now the dash has a message for power steering assist fault. The vehicle is also throwing code B2278. I have seen on the ford official recall list that there is a recall on certain ford escapes made in certain manufacturing states but I believe my vehicle is affected by this recall.

My girlfriend's electric power steering went out when she got home. Something that it was previously recalled for. Also while she was driving she was getting really bad shaking in her steering wheel this is the second time this has happened and it is really dangerous.

The contact owns a 2010 Ford Escape. The contact stated that while his wife was driving approximately 15 MPH and making a left turn, the vehicle lost power steering functionality and the steering wheel locked. The contact stated that the vehicle was stopped but the engine was still running. The contact stated that after the vehicle came to a full stop, the power steering regained proper functionality. The contact stated that his wife had heard a loud beeping sound but had not observed any warning lights being illuminated. The contact stated that the failure was intermittent but occurred while the vehicle was driving at slow speeds and turning to the left or the right. The contact had driven the vehicle to an independent mechanic to be diagnosed; and it was determined that the steering shaft torque sensor needed to be replaced. The contact stated that the mechanic ran a diagnostic test and retrieved Code: B2278. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 172,000.

Mileage: 172,000

Me and my wife was driving on the highway and suddenly there was no steering. Show up massage on dashboard say ( power steering assistance faild ) was really scary because my wife can't control the vehicle but some how we was lucky can stop on the shoulder safely Our life was in real danger I see alot of people online like YouTube and Facebook they have same problem and I believe ford knows already about this problem but they do nothing . Anyway after couple day I took the car to the dealership and guess what they don't have the part and also its cost around 3k Thank you

The contact owns a 2010 Ford Escape. The contact stated that while making a left turn at approximately 20 MPH, the power steering assist failed without warning. The contact used excessive force to drive the vehicle home. Due to the failure, the vehicle was towed to a dealer where he was informed that the steering column needed to be replaced. The manufacturer was notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not repaired. The failure mileage was approximately 100,000. The dealer had the vehicle 6-7 months for power steering repairs.

Mileage: 100,000

The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the power steering assist fault message displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 130,000.

Mileage: 130,000

Power steering assist fault is on the dashboard and I can barely turn the wheel. This happened while driving 65mph on the highway over wolf creek pass and with the snow I could have driven off the cliff or knocked another vehicle off. Unknown. Unknown. Not yet. No warnings it just jolted and then barely turns. Adaptive Cruise Control I will be driving using Cruise control or without and it will start up and just keep speeding up until I stop it. The car randomly speeding up on its own is dangerous if it does this at all. Unknown. Unknown. Not yet. No warnings and it has happened a good six times so fat. The Jerry app says I have 5 recalls on this vehicle I have already fixed the only one I knew about which is the gas line but I am wondering about the other 4? I am clearly having an issue that seems directly related to the recalls but your site says that I don't have any. I will double check the carfax but I am pretty sure that im the only one to address this. Please advise.

The contact owns a 2010 Ford Escape. The contact stated while reversing the vehicle from his driveway, the steering wheel seized. The contact stated no warning light was illuminated. The contact continued to experience the failure intermittently. The contact took the vehicle to an independent mechanic and was informed that the steering column, the steering sensor, and the electronic board controlling the power steering needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that NHTSA Campaign Number: 14V284000 (Steering) was completed by the previous owner of the vehicle in 2014. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2010 Ford Escape. The contact stated while driving 25 MPH and switching lanes, the steering wheel stiffened followed by a beeping sound. The power steering assist fault message was displayed. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic and the mechanic stated that the power steering control module (PSCM) needed to be replaced; however, the contact was informed that the repair might not fix the failure. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was contacted but offered no assistance. The failure mileage was 134,000.

Mileage: 134,000

Power steering assist fail

The contact owns a 2010 Ford Escape. The contact stated while driving 65 MPH, the steering wheel seized. There was no warning light illuminated. The contact was unable to veer to the side of the road and continued driving straightforward. The contact stated as she continued driving, the power steering became operative. The vehicle was taken to an independent mechanic where it was diagnosed that the electric power steering assist had failed. The independent mechanic associated the failure with NHTSA Campaign Number: 14V284000 (Steering) and referred the contact to the dealer. The manufacturer was notified of the failure an informed the contact that they could not assist as the software for the power steering control module (PSCM) and the instrument cluster module had been previously updated and the computer had been recalibrated under the recall. The contact contacted the dealer who previously completed the recall repair of the vehicle. The vehicle was not repaired. The failure mileage was approximately 176,000.

Mileage: 176,000

The contact owns a 2010 Ford Escape. The contact stated while stationary at a traffic light, while depressing the accelerator pedal and making a left turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed and determined that the power steering was faulty. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 134,000.

Mileage: 134,000

The contact owns a 2010 Ford Escape. The contact stated that while attempting to accelerate at slower speeds, the vehicle lost power steering functionality. The contact would accelerate to a faster speed and the vehicle would regain proper power steering functionality. There was no warning light illuminated. The contact stated that the failure had occurred four times. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the failure was related to NHTSA Campaign Number 14V284000 (Steering) however, the VIN was not included. The approximate failure mileage was 160,000.

Mileage: 160,000

The contact owns a 2010 Ford Escape. The contact stated while he was seated in the passenger’s side front seat with his daughter driving 50 MPH, the steering wheel seized inadvertently. There was no warning light illuminated. The contact's daughter turned on the hazard lights and depressed the brake pedal while the contact used extra effort to steer the vehicle to the side of the roadway. The contact turned off and restarted the vehicle however, the steering wheel remained locked. The vehicle was towed to the dealer where it was diagnosed that the power steering module had failed. The manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle had previously been repaired under NHTSA Campaign Number: 14V284000 (Steering) in 2014. A case was opened. The contact was awaiting a call back. The vehicle was not repaired. The failure mileage was approximately 70,000.

Mileage: 70,000

I have researched ford escape recalls. Each recall I have seen such as epas retention guide the bearing and fuel system is exactly what's wrong with my vehicle now. However when I look up the recall by Vin number I am only shown that I have a recall for the fuel system problem

My wife was coming home from the grocery and before she left the parking lot the battery light came on and stayed until she got home, approximately 9 miles. When she was turning into the driveway, she lost her steering and nearly ran into a tree because the steering was so difficult. After she shut off the car I restarted it and the light was out and the steering worked properly. I searched for open recalls but your site says I have no outstanding recalls but this issue was on a past recall.

The contact owns a 2010 Ford Escape. The contact stated while driving 35 MPH, the vehicle started to veer to the right independently. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the failure as the torque sensor. The mechanic stated that the torque sensor needed to be replaced and the ECM needed to be recalibrated. The vehicle was not repaired. The local dealer was contacted and confirmed that the vehicle was not included in a recall. The contact researched the cause of the failure and determined that the failure was related to the torque sensor and referenced NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2010 Ford Escape. The contact stated while her husband was at a stop sign and making a right turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's husband was able to continue to drive by using excessive force to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer who informed the contact's husband that the vehicle had already been repaired under NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 180,000.

Mileage: 180,000

POWER STEERING WENT OUT DUE TO A FAULTY TORQUE SENSOR ON THE ELECTRONIC CONTROL MODULE. VEHICLE THEN WENT INTO ON COMING TRAFFIC LANE. FORTUNATELY THERE WERE NO VEHICLES IN THAT LANE. THE VEHICLE IS PARKED, SEEMS THAT IS THE ONLY PLACE IT IS SAFE TO OWN!!!!!

The contact owns a 2010 Ford Escape. The contact stated while pulling into the driveway, the steering wheel locked up. There were no warning lights illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 98,000.

Mileage: 98,000

The contact's mother owns a 2010 Ford Escape. The contact stated that on two separate occasions while his mother was driving, the power steering assist failed while in mid-turn. The "power assist fault" warning light had illuminated on the instrument panel during the failures. After the first failure, his mother had taken the vehicle to a dealer where the warning light was reset and the power steering returned. A year later while his mother was making a left turn, the power steering failed nearly causing the vehicle to strike several pedestrians on a busy sidewalk. The contact arrived at the scene and had to use excessive force to steer the vehicle home. The next day, the vehicle was taken back to the dealer where he was provided an estimate for a torque sensor replacement. The manufacturer was notified of the failure and referred him to NHTSA for assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

The contact owns a 2010 Ford Escape. The contact stated that while driving at 10 MPH, he heard an abnormal popping sound as the "power steering assist fault" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle but he was able to drive home. The contact called the dealer and manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 50 MPH, the power steering failed to operate as needed. The power steering assist warning light was illuminated after the failure occurred. The contact stated that she was unable to reset the power steering. The contact took the vehicle to a certified mechanic who informed her of an unstated recall. The contact spoke with the dealer who confirmed that the VIN was not included. The vehicle had not been repaired. The approximate failure mileage was 63,000.

Mileage: 63,000

The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 30 MPH in the snow and icy road conditions, power steering failed and the contact lost control of the vehicle. The contact stated that no warning lights were illuminated. As a result of the failure, the contact crashed into a ditch. The contact stated that there were no injuries sustained, nor was medical attention needed. The contact stated that her husband was on the passenger side during the incident but was able to drive her vehicle to her residence after the crash. The vehicle was taken to an independent mechanic, and was advised to call NHTSA to check for a recall on the vehicle. The dealer and the manufacturer were not notified of the failure. The mileage failure was 166,000.

Mileage: 166,000

My daughter was driving her 2010 Ford Escape on the highway and a warning light appeared stating "Power Steering Sensor Fault" and once she stopped she lost the ability to use power steering on the vehicle. The car currently doesn't have power steering and I took it to a Ford Dealership and they wanted to charge just over $2200 to replace the steering column. There was a recall on 2010 Ford Escapes, recall NHTSA 14V284000 Ford 14S05 for this problem on other 2010 Ford Escapes but the car we have the Vin number isn't part of this recall. There are many Ford Escapes built between the years 2008-2010 with this problem. Plus I had a 2008 Ford Escape a few years back with this problem and it was fixed by our local Ford dealership through the recall.

The contact owns a 2010 Ford Escape. The contact stated that while driving 65 MPH, the steering wheel was locked up. The power steering system disabled message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the steering column. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact to keep the receipts. The contact stated the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The approximate failure mileage was 160,000. The VIN was not available.

Mileage: 160,000

hard to turn steering wheel when i driving I-65 have to pull over. that is really danger safety for my family.

On 12/16/2019, I took my 2010 Ford Escape, [XXX] to Kelly Ford, Beverly, MA for recall 14S05. Electric Power Steering could fail, due to a faulty Torque Sensor. Mileage was 84,977. I was told that dealer found that new Torque Sensor was not needed. System was reprogrammed. After this I experienced intermittent failure of the electric power steering. Brought vehicle to Kelly Ford 1/29/2020. Mileage was 85,811. They could not duplicate the steering failure. On 1/16/2022, the power steering has completely failed, & a power steering assist fault message has appeared. Mileage is now 91,945 Two Ford dealers told me that Ford will likely not cover the repair, since the recall was “closed” after they saw the vehicle. I called Ford customer service 1/19/2022, & was told the same. She said that Ford does not open recalls. I think this is wrong, since the problematic Torque Sensor was not replaced during my recall visit. This repair could exceed $2K, since the steering column must now be replaced. I think that Ford should be held responsible to repair my vehicle correctly. Especially since the vehicle can no longer be safely driven. Ford states that upon failure, vehicle will revert to manual steering mode. NOT TRUE. When power steering fails, it is much harder to turn than a manual steering equipped vehicle, & therefore unsafe to drive. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power Steering failed while driving at approximately 50 miles per hour. The power steering assist light came on, I was able to pull the vehicle over but it was quite difficult. Checked for power steering fluid and this vehicle is not equipped with it, all seems to be electronic. What I didn't realize at that time was when the power steering goes your all wheel drive goes which makes it twice the hazard in the winter. I am thankful the roads were not icy as I probably would have crashed. There seem to be many recalls for this particular issue but not on my vehicle VIN.....why is that? Do I need a dealer to give me a failure report? Will Ford fix this? I await your reply, thank you for your time.

Power steering assist error and there is no power steering. The code has been reset several times but it keeps happening.

As everyone is aware, Ford had a recall on 2010 escape, Recall # 14S05 - Electronic Power Steering that I took in to Ford 9-20-2016, recently the power steering Failed, and I am Thankful no one was on a road driving with a hard turn, then losing power steering that could possibly hurt or killed someone, my daughter usually drives this car with my grandson whose 22 months old, if the outcome would have been a fatality of one or both my daughter, and grandson, I would without a doubt have hired an attorney. I am shocked NHTSA is not pursuing this any longer, I hope you change your position, and make ford replace the torque sensor, that its not a matter of if it goes out, but when. My understanding is there are about 1,000,000 cars possibly more, with this issue, if the cost to repair were 500.00 a car for parts and labor, that would be a cost to Ford Motor Co. 1/2 BILLION DOLLERS or more, I hope its not money talking.

Power steering failed and information panel shows 'POWER STEERING ASSIST FAULT'. There was a prior recall 14S05 from Ford which was completed (software reflash) by previous owner. We purchased the vehicle in November, 2017, with the mileage at 71,000 and the current mileage is 117,000 The steering wheel vibrated off and on without any errors shown beginning about 85,000 miles. I have not taken the vehicle to a dealer yet.

I drove to a shopping center, parked the car and went to do some shopping. When I was done, started the car and attempted to pull out from the parkin place. The steering system was almost unmovable. Using extreme force, was able to crack it a little bit while slowly moving back; however realize i could not possibly drive the car at that kind of effort to steer. Pulled back into the parking slot, an proceeded to attempt to re start the car. by the 3rd attempt, the power steering worked normally; I tried moving the steering both directions, and after verifying that it was working apparently normal, decided to drive slowly back home. I parked the car and have not used it for almost a week, I have been trying to find if there were any recalls on this unnerving kind of failure. The steering system.

I had no warning when I lost control of the vehicle as the power steering just stopped working. Managed to get home and park it. Message on the dash says POWER STEERING ASSIST FAULT

Noticed the steering on my 2010 Ford Escape would oscillate back and forth approximately 1/4" when in park. I made an appointment with the local ford dealer to have it inspected. In my own research I discovered Recalls: NHTSA 14V284000 FORD 14S05. But my VIN was not listed for the recall and I have owned the vehicle since new. Dealer reported that the steering column needed to be replaced but parts are backordered and it would be safe to drive until then. The next day, driving down the road the power steering failed with code B2278. The recall explains that only the torque sensor needs to be replaced, not the entire steering column. This is a safety issue and should be covered under the recall.

After a few minutes of driving, the power steering assist began to fail. First, the "power steering assist fault" notification/error appeared in my message center, and steering became difficult, but the error disappeared after a few seconds and I was then able to steer easily. I parked my car and turned it off. When I turned the car on again about three minutes later, the "power steering assist fault" message appeared at startup and did not disappear. The power steering has not worked since. The error code "power steering assist fault" signifies that the power steering control module cannot determine the driver's steering input. Because the electric power steering system cannot determine what direction the driver is steering, the EPS shuts down. This exact error was the cause of a recall that began May 27, 2014 (see NHTSA campaign # 14V284000) (see also Ford recall # 14S05). The recall states that "vehicles potentially affected are certain 2008-2011 model year Fold Escape & Mercury Mariner vehicles built at the Kansas City Assembly Plant from August 18, 2006, to September 11, 2010." My vehicle meets all of these criteria; my vehicle also has experienced the specific error mentioned in the recall documents. I noticed no other errors or malfunctions with the vehicle at the time. The vehicle is available for inspection as needed. The error has been examined by an individual with knowledge of vehicle error codes and repair. The first EPS system fault occurred while I was actively driving. If the EPS had not briefly restored itself, I would have been stuck in an intersection and blocked the entrance to a large parking lot. Additionally, I had just pulled off of a highway; if the EPS had faulted a minute earlier, I would have been unable to leave the highway and would have been in a more perilous situation.

The contact owns a 2010 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started shaking abnormally. The contact stated she was safely able to slow the vehicle to approximately 10 MPH and proceed back to her residence. The contact stated that on her way to the residence she noticed that the power steering warning light illuminated, and the steering wheel was difficult to turn. The contact called an independent mechanic and informed the mechanic of the failure. The contact was notified of NHTSA Campaign Number: 15E045000 (Suspension) and 14V284000 (Steering). The local dealer was contacted but the contact was informed that the vehicle was not included in the recalls and that the repair would be an out-of-pocket expense. The manufacturer was not notified of the failure. The failure mileage was 140,000.

Mileage: 140,000

The contact owns a 2010 Ford Escape. The contact stated while parking the vehicle, the power steering fault warning light was illuminated. The contact stated when she returned to start the vehicle, the steering wheel became difficult to turn. The vehicle was not drivable. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The contact attempted to call the manufacturer but was unable to speak to a representative. The failure mileage was approximately 67,500.

Mileage: 67,500

My power steering went out on a Sunday while I was miles away from my home. No warning lights or messages came on the dashboard. I did have very limited steering and I was able to get it home. There were recalls by Ford for this particular problem in the year it was made, 2010. My vin # didn't come up for needing a recall. I'm going to take it to a garage to be repaired and I'd like to know what the faulty part is.

In past couple of years, I had power steering loss while driving. I managed to get car off road but very difficult. I paid $2,000 for a new steering column and was told this was a common Ford Escape Issue. Less than 1 year later, I am having same problem again. Steering comes and goes.

The power steering cuts out abruptly causing loss of control. The dashboard begins to flash with warning lights and sounds, however when the power steering comes back on the warning lights and sounds stop. This is a known issue by Ford but the dealer tells me my car is not on the recall list, the existing recall #14S05 does not cover my vehicle and furthermore it let Ford off the hook w/o truly fixing the problem. If you look into it you will find that the "repair" does not work! The NHTSA needs to do something about this as it will cause accidents and possibly lead to injury or death! Please - get serious about holding Ford accountable. This is a SERIOUS problem.

The contact owns a 2010 Ford Escape. The contact stated that while driving 50 MPH, the power steering failed, and the contact could not turn the steering wheel. The power steering assist fault warning light was illuminated. The contact pulled over and began driving at slower speeds while manually steering the vehicle. The vehicle was diagnosed by an independent mechanic with power steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2010 Ford Escape. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering). The vehicle was taken to the local dealer and was inspected, and the software update was performed. The contact stated that several months later after stopping at a stop sign and then attempting to accelerate, the vehicle lost power steering functionality. There was no warning light illuminated. The contact manually drove the vehicle without power steering to the residence. The local dealer was contacted and informed of the failure. The dealer informed the contact that the recall repair was previously performed and offered no further assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

I was driving turning right and my steering wheel locked up and I hit a tree I seen my model car has a recall #14s05

The contact owns a 2010 Ford Escape. The contact stated while his fiancé was driving 55 MPH, the vehicle drove over a bump in the middle of the roadway and the steering wheel turned to the left causing the wheels to make a squealing sound. The contact stated that the steering wheel remained off center. The driver had the vehicle towed to his residence. The contact took the vehicle to the local dealer however, the vehicle was not diagnosed or repaired. The contact was concerned that the failure was related to the front wheel being misaligned. The manufacture was not made aware of the failure. The failure mileage was unknown.

Loss of. Power steering while running. And dash. Markers turn off in the highway

Electronic steering assist is intermittently failing causing loss of power steering. Other vehicles of this model and year have been recalled for this failure. My Vin is not included in this recall. Warning light notification comes comes on dash. Power steering is lost. Also steering wheel vibrates when stopped at a traffic light.

The contact owns a 2010 Ford Escape. The contact stated while driving 30 mph while attempting to make a left turn, the steering wheel turned right inadvertently then ceased. The contact slammed on the brake pedal to stop the vehicle from going into a ditch. The vehicle was taken to an independent mechanic and diagnosed that the steering shaft torque sensor malfunctioned and needed to be replaced. The vehicle was not repaired and remained at the dealer since parts were on back order. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 118,000.

Mileage: 118,000

FORD RECALL OF POWER STEERING RESET THE COMPUTER. POWER STEERING STILL FAILED REQUIRING THE SENSOR THAT WAS NOT REPLACED TO BE REPLACED. THE PROBLEM PRESENTED WITH THE SAME ERROR CODES AND SYMPTOMS THAT CAUSED THE RECALL. FORD SAID THAT THE RECALL WAS ALREADY COMPLETED. AT THE TIME THEY FLASHED THE MEMORY ON THE DEVICE INSTEAD OF REPLACING.

Mileage: 132,000

WHILE DRIVING MADE RIGHT HAND TURN INTO SERVICE STATION AND LOST CONTROL OF VEHICLE. FORTUNATELY HAD SLOWED FOR TURN AND ALTHOUGH SCARED NO ONE WAS HURT WHEN TOW COMPANY JACKED UP ESCAPE TO TOW IT ONTO FLATBED TRUCK WE SAW THAT FORWARD FRAME HAD RUSTED ALLOWING FRONT OF A ARM TO SEPARATE FROM FRAME CAUSING SUSPENSION TO SEPARATE FROM VEHICLE.

Mileage: 211,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE AT A STANDSTILL, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER, AND WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

STEERING;AT SLOW SPEEDS AND ESPECIALLY AT IDLE THE STEERING WHEEL JUMPS BACK AND FORTH. JITTERY IS HOW I'D DESCRIBE IT. AT SLOW SPEEDS IT FEELS LIKE A LOOSE WHEEL WHEN THE STEERING WHEEL SHAKES. THROTTLE BODY; RECALL IS EXPIRED. I PURCHASED THE CAR (SECOND OWNER) ABOUT 2015 FROM A DEALERSHIP IN ORANGE COUNTY, CA. I NEVER RECEIVED ANY COMMUNICATION FROM FORD ABOUT THIS ISSUE. OEM THROTTLE BODY FAILED IN 2019, WHICH WAS INDEPENDENTLY DIAGNOSED AND I REPLACED THE DEFECTIVE COMPONENT. NO RECOURSE AT THE PRESENT WITH EITHER ISSUE. BOTH ARE SIGNIFICANT SAFETY ISSUES KNOWN THROUGHOUT FORD FORUMS AND INCLUDING THE MANUFACTURER.

Mileage: 98,000

WHEN I STARTED VEHICLE STEERING WHEEL STARTED TO SHAKE A LITTLE BIT ON ITS OWN, THEN I TRY TO LEAVE PARKING SPACE AND STEERING WAS REALLY HARD TO MOVE. I TRIED TO DRIVE LIKE THIS BUT IT IS REALLY HARD TO STEER VEHICLE ON THIS CONDITIONS TRYING TO DRIVE ON TRAFFIC HAS BECOME DANGEROUS DUE TO THE LACK OF STEERING, I OPTED TO STOP DRIVING THIS CAR UNTIL I CAN TAKE IT TO THE SHOP.

Mileage: 160,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL KNOCKING SOUND WAS COMING FORM THE FRONT DRIVER'S SIDE WHEEL WELL AS THE ABS, TRACTION CONTROL, AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC REPLACED THE HALF SHAFT AND THE FRONT WHEEL BEARINGS. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURES TO NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION) AND 14V284000 (STEERING). THE CONTACT THEN CALLED TYLER FORD, LTD (2626 S SW LOOP 323, TYLER, TX 75701) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 182,711.*DT

Mileage: 182,711

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WAS FIRM WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, UPON CONTACTING METRO FORD, INC. (2860 S NOLAND RD, INDEPENDENCE, MO 64055) HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.*DT

Mileage: 103,000

WHILE DRIVING THE 2010 FORD ESCAPE HYBRID THE POWER STEERING ASSIST MALFUNCTIONED CAUSING THE STEERING TO SUDDENLY BECOME VERY DIFFICULT.

Mileage: 111,156

POWER STEERING WENT OUT. UNABLE TO TURN OR CONTROL VEHICLE

Mileage: 180,000

I WAS COMING BACK FROM THE STORE. I STARTED MY CAR UP IT WAS STATIONARY, THEN THE POWER STEERING ASSIST FAULT POPPED UP. AND THE STEERING WHEEL LOCKED I HAD TO DRIVE 30 MINUTES HOME WITH MY VEHICLE IN THIS CIRCUMSTANCE.

Mileage: 156,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (PRIORITY FORD 3420 N MILITARY HWY, NORFOLK, VA 23518 (757) 583-3673) WHERE IT WAS DIAGNOSED WITH NEEDING POWER STEERING TORQUE SENSOR TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

POWER STEERING SUDDENLY STOPPED WORKING WHILE DRIVING ON THE HIGHWAY.

Mileage: 220,000

POWER STEERING STOPPED ON CAR. TURNED CAR ON IN THE MORNING AND GOT A MESSAGE "POWER STEERING ASSIST FAULT" ON DASH. WENT TO DRIVE CAR AND POWER STEERING WAS NOT WORKING.

Mileage: 157,000

THIS VECHICAL IS BEING FINANCED THROUGH CENTRAL AUTO SALES OF HOT SPRINGS, ARKANSAS. THIS VECHICAL HAS SERIOUS ISSUES, I CONTACTED CENTRAL AUTO ABOUT MY CAR NOT FUNCTIONING PROPERLY. IT KEPT STALLING ON FREEWAY THAT I WAS BARELY MISSED BY A DIESAL TRUCK HITTING ME. I TOLD THEM IT WAS THE THROTTLE BODY CONTROL POWER TRAIN THAT'S KEEP STALLING. THEY PICKED THE CAR UP KEPT IT FOR 2DAYS DIDN'T FIX IT BUT WANTED TO CHARGE ME $344 FOR REPAIRS THAT WASN'T DONE. GOT CAR BACK IN SAME POSITION AND IT STALLED AGAIN ON ME IN MIDDLE OF FREEWAY ALMOST CAUSING A CRASH. I HAD TO BUY MY PART AND HAD SOMEONE TO PUT THE THROTTLE BODY ON. NOW IT'S THE STEERING WHEEL IT WON'T TURN PROPERLY IT'S SO HARD TO TURN LIKE IT'S LOCK CAUSE IT MAKE A CLICKING SOUND BEFORE IT COMPLETELY LOCK. I CONTACTED THE DEALERSHIP AND TOLD THEM WHAT THE PROBLEM WAS AND THEY SENT ME A TEXT TOLD ME TO DO WHATEVER I WANT. THIS VECHICAL IS A HAZARD TO DRIVE. BUT THEY WANT $210 CAR NOTE PAYMENT FOR A NON FUNCTIONING CAR. I ASKED COULD I TRADE IT BACK IN TO THEM GOT NO REPLY ONLY ABOUT A CAR PAYMENT WHICH I NEVER MISSED A PAYMENT. AND IT ALSO RAINS IN THE CAR YOU CAN HERE THE WATER IN THE DOORS AND THE FLOOR BE SOAKED.

Mileage: 150,251

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 20 TO 25 MPH, THE STEERING WHEEL CEASED AND BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT CALLED CROWN FORD INC, (420 MERRICK RD, LYNBROOK, NY 11563, (516) 599-0600) TO INFORM THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

Mileage: 107,000

WHILE MAKING A TURN, THE ELECTRICAL STEERING ASSIST DISENGAGED FOR A FEW SECONDS AND A BEEPING ALARM SOUNDED THREE TIMES. THIS HAPPENED TO ME ON ANOTHER OCCASION. AFTER THE SECOND TIME I GOT THE CAR BACK HOME AND PARKED IT UNTIL I COULD DETERMINE WHAT THE PROBLEM IS. FOUND THE SAME HAPPENINGS ON THE NHTSA WEBSITE. THERE WAS A RECALL ON THIS PROBLEM AND MY ESCAPE WAS ONE OF THE RECALL VINS. IN 2014, I TOOK IT TO FORD DEALERSHIP AND THEY DID WHATEVER WAS REQUIRED AT THAT TIME. I NEVER HAD AN ISSUE BEFORE THE RECALL, AND THEY APPARENTLY DID THE REPLACEMENT TO KEEP THE ELECTRICAL ASSIST FROM DISENGAGING. FROM MY UNDERSTANDING, THEY EXTENDED THE WARRANTY 10 YEARS OR 150,000 MILES. MY ESCAPE IS AT 191,000 MILES CURRENTLY. FORD SERVICE SAYS THEY CANNOT FIX IT WITHOUT ME COVERING THE COST, AND IF ANOTHER RECALL IS ISSUED, FORD MAY REIMBURSE ME. I BELIEVE ANOTHER RECALL SHOULD BE REQUIRED AS VEHICLES TODAY ARE DRIVEN MORE MILES THAT 150K. IT IS DANGEROUS WHEN THE STEERING ASSIST DISENGAGES AS NO POWER STEERING IS AVAILABLE. THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN WHEN THE ASSIST GOES OUT. FORTUNATELY, I DID NOT HIT ANYTHING AS THE STEERING ASSIST REENGAGED WHILE STILL IN MY TURN. IF IT HAD NOT REENGAGED AT THAT EXACT TIME, NO DOUBT IN MY MIND THAT I WOULD HAVE HIT THE VEHICLE IN THE OTHER LANE. I WAS ON A HIGHWAY AT THE TIME IT FIRST HAPPENED AND THE SECOND TIME IT OCCURRED I WAS TURNING INTO SOMEONE'S DRIVEWAY.

Mileage: 191,480

MY POWER STEERING BROKE DOWN AND MY POWER STEERING ASSIST LIGHT CAME ON.I CALLED FORD ABOUT IT AND THEY TOLD ME THE POWER STEERING WAS REPAIRED BACK IN 2014 DUE TO A RECALL.THEY TOLD ME THAT THEY ARE NOT RESPONSIBLE FOR THE REPAIR EVEN THEY REPAIRED IT ONCE. SO IS FORD RESPONSIBLE TO REPAIR IT AGAIN BECAUSE IT WAS RECALLED ONCE BEFORE. THANKS...

Mileage: 190,000

ON OCTOBER 19, 2020 MY GRANDCHILDREN AND I WHERE TRAVELING BACK HOME FROM SAN DIEGO, CA TO GEORGIA AND AS WE WHERE DRIVING ON HWY 20 IN TEXAS, I HIT A BUMP THE CAR BECAME VERY DIFFICULT TO STEER. I SLOWLY DROVE THE CAR TO KILGORE, TEXAS TOOK THE CARE TO AUTOMOTIVE SUPER CENTER 1505 US HWY 259 NORTH BUSINESS KILGORE, TX 75663. CHANDLER GORDY SAID HE WOULD CHECK IT OUT AND CALL ME. CHANDLER CALLED ME AND GAVE ME THE REPORT (SEE ATTACHED REPORT). CHANDLER STATED THAT TO FIX THAT UNIT IT COST OVER $2,000.00 IT IS VERY EXPENSIVE I COULDN'T AFFORD TO HAVE IT DONE. I ASKED HIM WHAT HE COULD DO SO THAT WE COULD GET BACK HOME HE SAID HE WOULD TRY AND RESET THE SENSOR. CHANDLER RESET IT & WE HAD TO BE CAREFUL BECAUSE IT MIGHT GO OUT AGAIN AND TO BE VERY CAREFUL. 10/23/2020 SLOWLY DROVE HOMETHE NEXT DAY 10/26/2020 I TOOK THE CAR TO MY MECHANIC AT CARTECH AUTOMOTIVE HE CHECKED IT OUT CALLED ME AND SAID THERE WAS A RECALL ON THE CAR AND TO COME GET THE CAR AND TAKE IT TO FORD SO THAT THEY CAN FIX IT. I TOOK THE CAR TO LOGANVILLE FORD 3460 HIGHWAY 78 LOGANVILLE GA 30052 770-554-9994. I SPOKE WITH BRIAN AND UPON HIS EXAMINATION OF THE VIN# THERE WAS NO RECALL ON MY CAR AND THAT IF I WANTED THE CAR CHECKED OUT I WOULD HAVE TO PAY $235.00 TO HAVE THEM CHECK IT.I THEN WENT AND CALLED FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER 866-436-7332 AND SPOKE WITH DANA WHO STATED THAT ON AUGUST 4, 2014 THE CAR WAS BROUGHT IN AND THEY REPROGRAMMED THE POWER-STEERING SENSOR/MODULE IT WAS RESET NOT REPLACED. I TOLD DANA THAT THIS IS A RECALL AND THE UNIT WAS TO BE REPLACED NOT RESET & DANA SAID THAT THEY HAVE THE BEST HIGH TECH PROGRAMMING SYSTEMS. IT WAS RESET NOT REPLACED, DANA SAID YES & THAT THERE IS NOTHING ELSE THEY COULD DO FOR ME. I THEN CALLED 888-327-4236 AND SPOKE WITH LAVENIA DID MY REPORT. FORD IS UNWILLING TO REPLACE THE RECALL UNIT 14S05/NHTSA RECALL 14V-284.

Mileage: 175,000

I WAS WAITING FOR THE GREEN LIGHT AND WHEN I BEGAN MOVING THE STEERING WHELL WENT VERY HARD TO OPERATE FOR A FEW SECONDS AND BEGAN WORKING NORMALLY AFTER THAT. IT HAPPENED TWICE WITH ONLY A FEW SECONDS IN BETWEEN. AFTER THAT IT BECAME NORMAL UNTIL I TURNED OFF THE CAR. NEXT TIME I TURNED ON THE CAR UNTIL TODAY IT HAVE NEVER BEEN NORMAL AGAIN AND IT'S VERY HARD TO OPERATE, EVEN WORSE AT LOW SPEEDS. THE FOLLOWING MESSAGE IS DISPLAYED: POWER STEERING ASSIST FAILURE.

Mileage: 117,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE STEERING SENSOR WAS REPROGRAMMED, NOT REPLACED. THE REPAIR FAILED TO PREVENT THE FAILURE. THE CONTACT STATED WHILE DRIVING 65 MPH AND GOING OVER A BUMP IN THE ROADWAY, THE POWER STEERING SENSOR WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE STEERING WHEEL SENSOR WAS RESET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 195,000.*DT*DT CONSUMER STATED THERE WAS NO RECALL ON THE CAR. MANUFACTURE UNWILLING TO REFUSES TO REPLACE THE PARTS.*JB

Mileage: 195,000

POWER STEERING ASSIT FAULT - EXACTLY LIKE NHTSA CAMPAIGN NUMBER 14V284000. THE VEHICLE IS DOING EXACTLY WHAT THE SUMMARY MENTIONS BUT FORD MOTOR CO IS SAYING THAT MY VEHICLE IS NOT ONE OF THE ONES RECALLED EVEN THOUGH THE MANUFACTURED DATE IS DURING THIS PERIOD (APRIL 2010) WHEN I CALLED MY LOCAL DEALER IN EXETER, CA. THIS HAPPENED WHEN THE CAR WAS STARTED AND CONFIRMED MULTIPLE TIMES.

Mileage: 120,000

MY POWER STEERING WENT OUT WHILE TRYING TO LEAVE THE PARKING LOT AFTER WORK. I COULD BARELY TURN THE WHEEL AT ALL. SENSOR SAID POWER STEERING FAULT.

Mileage: 137,000

I WAS DRIVING MY 2010 FORD ESCAPE AND WENT TO TURN A CORNER AND HEARD A BEEPING CHIME AND THE VEHICLE BECAME HARD TO TURN. I WAS ABLE TO PULL INTO A PARKING SPOT AND TURN THE CAR OFF. WHEN I STARTED IT BACK UP AND HAD PROBLEMS TURNING OUT OF THE SPOT THEN IT WAS FINE. I DROVE IT HOME AND WHEN I WENT TO TURN INTO THE DRIVEWAY IT STARTED CHIMING AGAIN AND THE POWER STEERING ASSIST FAILED CAME ON THE DASHBOARD. IT WON'T TURN OR ANYTHING. I LOOKED IT UP ONLINE AND FOUND OUT THIS IS A COMMON PROBLEM THAT HAS BEEN GOING ON WITH THE 2010 ESCAPES AND THERE WAS A RECALL OUT ON IT. I CALLED FORD AND GAVE THEM MY VIN NUMBER BUT THEY SAID IT WASN'T COVERED IN THE RECALL. I TOOK IT TO MY AUTO REPAIR SHOP AND THEY TOLD ME THAT THE WHOLE STEERING COLUMN HAS TO BE REPLACED. IT'S COSTING ME $1,753.

Mileage: 123,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ANDERSON FORD BULLHEAD CITY LOCATED AT 2585 AZ-95, BULLHEAD CITY, AZ 86442, (928) 255-6752, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.*DT CONSUMER STATED MANUFACTURER WOULD NOT INCLUDE CONSUMER'S VEHICLE IN RECALL #14S05. ALSO DRIVING IN THE HEAT WITH THE AC ON GENERATES ENGINE HEAT DRIVING ON HEATED ASPHALT.*JB*LN*JB

Mileage: 133,000

RE: VIN [XXX] 2010 FORD ESCAPE SAFETY RECALL NOTICE 14S05/NHTSARECALL 14V-284 THE POWER STEERING FAILED MAKING THE VEHICLEVIRTUALLY IMPOSSIBLE TO DRIVE ON 7/20/20. I MADE AN APPOINTMENT WITH LARRY MILLER FORD LINCOLN DRAPER, 11442 S LONEPEAKPARKWAY, DRAPER,UT 84020 ON 7/21/20. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP THEY SAID THERE WAS NO CURRENT RECALL ON THISVEHICLE AND THAT THE PART #CL8Z*3F818*A TORQUE STEERING SENSOR WAS DEFECTIVE CAUSING THE POWER STEERING TO FAIL. THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID THAT THE FORD MOTOR COMPANY WAS QUICK TO REJECT REPAIR FOR RECALLS OR WARRANTIES AS IT IS A DIRECT EXPENSE TO FORD MOTOR COMPANY. THEY SAID MY RECOURSE WAS TO CONTACT FORD MOTOR COMPANY WHICH I DID AT THE DEALERSHIP. AFTER CONTACT FORD MOTOR THE CUSTOMER SERVICE REPRESENTATIVE STATED THAT THERE WOULD BE NO RECALL WOULD BE HONORED AS THE RECALL WAS ALREADY PERFORMED IN 2014 WITH THE PREVIOUS OWNER AND ONLY THE SOFTWARE WAS UPDATED. THE ESTIMATE OF REPAIRS AT LARRY MILLER FORD LINCOLN DRAPER WAS $922.97, WHICH, AS A SINGLE WOMAN, I HAVE HAD TO HAVE A REPAIR SHOP REPLACE THE SENSOR. LASTLY, AS I AM DIFFICULT TO REACH DURING THE DAY SO PLEASE CONTACT MY FATHER [XXX] AT [XXX]. THANKS FOR YOUR HELP IN THIS MATTER. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 143,734

DRIVING VEHICLE DOWN HIGHWAY AT APPROXIMATELY 70MPH, HIT BUMP FROM ROAD CONSTRUCTION. SURFACE WAS SLIGHTLY ELEVATED, STEERING WHEEL JERKED AND THEN WAS TILTED APPROXIMATELY 30 DEGREES OFF CENTER TO THE LEFT. LIFTED VEHICLE AND INSPECTED, FOUND K-FRAME ON PASSENGER SIDE WAS ROTTING THROUGH AND HAD PARTIALLY DETACHED. CAUSING ALIGNMENT TO CHANGE. NOT MUCH MATERIAL IS HOLDING IT ON STILL.

Mileage: 170,000

A VIBRATION SPORADICALLY OCCURS IN THE STEERING WHEEL WHEN IDLING MOSTLY BUT NOT ONLY. AT FIRST I THOUGHT IT WAS RELATED TO THE A/C UNIT BUT IT HAPPENS WHETHER ON OR OFF. TEMPERATURES ARE NOT AFFECTED ON GAGES. I BELIEVE THIS WAS WHY THE VEHICLE ONLY HAD 55,000 MILES ON IT WHEN I BOUGHT IT IN 2018. THE VIBRATION OCCURS WHEN MOVING OR STATIONARY WHEN IT HAPPENS ITS SEEMS COMPLETELY RANDOM. IT HAS BEEN HAPPENING NOTICEABLY FOR ABOUT A YEAR NOW. AT LEAST NOTICEABLY. PROBABLY UNRELATED BUT THE VEHICLE HAS ALWAYS HAD SOMETHING A LITTLE OFF ABOUT THE ENGINE WHEN I BOUGHT IT. IT SEEMED A LITTLE LOUDER THAN IT SHOULD BE AND NOT AS SMOOTH I THOUGHT IT SHOULD HAVE BEEN. SO IT MIGHT BEEN AN ISSUE THE WHOLE TIME BUT BECOMING MORE NOTICEABLE. WHEN IT HAPPENS IT USUALLY HAPPENS FOR 30 SECONDS TO A MINUTE BUT HAS LASTED LONGER. ONCE IT WOULDN'T GO AWAY AT ALL UNTIL I TURNED THE CAR OFF AND RESTARTED IT. I TOOK IT INTO A FORD DEALERSHIP ABOUT 4 MONTHS AGO AND EXPLAINED THE ISSUE NOT AS WELL AS I AM NOW SINCE MORE TIME HAS PASSED AND THOUGHT MAYBE IT WAS A TROTTLE BODY VALVE ISSUE I READ ABOUT AND THEY SAID NO THERE IS NO ISSUE WITH THAT. READING FORUMS IT SOUNDS LIKE IT MIGHT BE RELATED TO THE POWER STEERING CONTROL. IT IS CAUSING THE STEERING WHEEL TO VIBRATE SO MAYBE IT IS A POWER STEERING ISSUE.

Mileage: 62,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAHL FORD LINCOLN LOCATED AT 561 THEATER RD, ONALASKA, WI 54650, (608) 779-2886, WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 10V222000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

STEERING QUIT WHILE DRIVING FORD DENIES THAT THE RECALL 14S05 NOT ONLY THAT I ALMOST HAD ACCIDENT DUE TO SUDDEN LOSS THEY WANT ME TO PAY $2000 FOR FAULTY STEERING ASSEMBLY WHEN THEY KNOW IT?S NOT WORKING. *TR

STEERING WENT OUT WHILE I WAS DRIVING DOWN THE ROAD ALMOST GOT INTO AN ACCIDENT IT IS AN ELECTRONIC STEERING DEVICE THAT IN OTHER VEHICLES PRODUCED OUT OF THE KANSAS CITY PLANT HAVE A RECALL ON HIM BUT APPARENTLY MINE DOES NOT I CANNOT STEER MY VEHICLE IT JUST SHUTS OFF IT'S ELECTRONICALLY THIS IS A SERIOUS SAFETY CONCERN I CANNOT DRIVE MY VEHICLE YES IT IS 10 YEARS OLD YES IT HAS OVER 80,000 MILES BUT I HAVE SEVERAL OTHER FORD VEHICLES THAT HAVE WELL OVER 200,000 MILES AND I HAVE NO ISSUE WITH THE STEERING OTHER THAN THIS ONE WITH ITS ELECTRONIC STEERING WHICH I DO SEE THERE ARE RECALLS FOR CERTAIN ESCAPES PRODUCED DURING THAT YEAR OUT OF THE KANSAS CITY PLANT AND NOW FORD WANTS ME TO PAY OVER $7000 THAT SHE JUST FIX SOMETHING THAT THEY SHOULD'VE CORRECTED. *TR

Mileage: 89,000

STEERING WHEEL LOCKS UP AS IF THE POWER STEERING IS GOING OUT. STARTED TODAY FOR THE FIRST TIME TURNING RIGHT INTO A GAS STATION AND I HAD TO SLAM ON MY BRAKES SO THAT I WOULDN'T HIT THE GUY COMING OUT SINCE I WAS SO UNPREPARED FOR MY POWER STEERING TO GO OUT! I HAD THE RECALL FIXED YEARS AGO AND SOMEHOW...ITS BACK! I SEE THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. *TR

Mileage: 195,000

WHILE DRIVING, THE VEHICLE SUDDENLY BECAME EXTREMELY HARD TO STEER. THE DASH DISPLAYED 'POWER STEERING ASSIST FAULT'. I WAS OVER 20 MILES FROM HOME ON A VERY CURVY CANYON ROAD. IT WAS VERY DIFFICULT TO KEEP THE VEHICLE IN THE ROAD. THIS IS VERY UNSAFE THAT THIS COULD FAIL WITHOUT NOTICE. I SAW THAT SOME FORD ESCAPES HAVE RECALLS FOR THIS ISSUE BUT NOT MINE. THERE SHOULD BE A RECALL ON ALL THESE CARS IF THIS IS GOING TO BE A RECURRING ISSUE. I SAW THAT THERE WERE MANY COMPLIMENTS ABOUT THIS FROM OTHER FORD ESCAPE OWNERS. *TR

Mileage: 204,098

MY CAR HAS AN STEERING ASSIST FAULT , THE STEERING WHEEL GETS HARD TO HANDLE , IT WAS GOING ON AN OFF BUT NOW ON MY ODOMETER IT SHOWS THAT IT HAS A STEERING ASSIST FAULT, I TRIED CALLING FORD, BUT NO ANSWER, ALSO I TRIED THE WEBSITE AND WHEN I PUT MY VIN NUMBER IT WOULD SHOW NO RECALLS. *TR

Mileage: 3

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TURNED OFF AND TURNED ON HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002 (504) 887-8410) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. *BF*JB

Mileage: 99,000

STEERING WHEEL SHAKING VIGOROUSLY WHEN IDLE AND LOW SPEEDS. FULL POWER STEERING LOSS, WITH POWER STEERING SYSTEM FAULT CODE SHOWN.

TURNING INTO A DRIVEWAY MY CAR STARTED GIVING A WARNING BEEP, ON CONTROL PANEL IT SAID POWER STEERING ASSIST FAULT, HAD NO POWER STEERING, THOUGHT ONCE IT WAS DROVE AND SHUT CAR OFF IT WOULD RESET BUT THAT DIDN'T HAPPEN. STILL HAVE NO POWER STEERING, SAW THERE HAD BEEN A RECALL ON THIS BEFORE I GOT THE CAR BUT IF THIS GOT FIXED AT THAT TIME IT HAS HAPPENED AGAIN. *TR

Mileage: 128,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS APPROACHING A STOP LIGHT, THE POWER STEERING CEASED WITH THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225) WHERE THE VEHICLE WAS DIAGNOSED WITH A POWER STEERING FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WAS DRIVING DOWN THE ROAD IN MY CAR STARTED ACTING FUNNY .MY STEERING WHEEL WOULD JUST SHACK BACK N FORTH WHILE DRIVE OR IN PARK. WHEN DRIVING AFTER ABOUT A WEEK MY POWER STEERING ASSIST FAULT COMES ON .IT WAS ON FOR ABOUT THREE DAYS .I GO TO GET IN MY CAR TO LEAVE CRANK UP CAR PUT IT IN DRIVE IN I CAN BARELY TURN LEFT TO RIGHT.

Mileage: 156,000

STEERING WHEEL VIBRATION GETTING WORSE BY DAY SEAT BELTS IN BACK DON'T WORK PROPERLY . SOMETIMES DONT WORK AT ALL BREAKS DONT WORK AFTER CARWASH.

Mileage: 182,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACTED STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WHEN ATTEMPTING TO STEER EITHER LEFT OR RIGHT, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

MY MOTHER WAS DRIVING THE VEHICLE TODAY STRAIGHT ON A STREET AND SHE LOST CONTROL OF THE VEHICLE AND ALMOST HIT ANOTHER VEHICLE (ONLY BY GODS GRACE SHE WAS SPARED FROM A DEADLY ACCIDENT). I WENT TO LOOK AT THE VEHICLE AT HER HOME AND FOUND OUT THE RIGHT LOWER CONTROL ARM WHERE IT IS BOLTED TO THE FRONT SUSPENSION CROSS MEMBER WAS SEVERELY FATIGUED THAT WAS CORRODED BADLY BROKE OFF UNEXPECTEDLY WITHOUT ANY WARNING AT ALL. I THEN RESEARCHED THIS ISSUE AFTERWARDS AND THERE WERE SEVERAL COMPLAINTS ON LINE OF VEHICLE ABOUT THIS SAME SAFETY ISSUE. I MAY BE SEEKING LEGAL COUNSEL FROM TODD TRACY LAW FIRM OF DALLAS TX. FOR THIS POSSIBLY DEADLY AND SEVERE DEFECT THAT WAS NOT PROPERLY ADDRESSED FROM FORD AND NHTSA TO CONSUMERS AND IS A HIDDEN TICKING TIME BOMB PUTTING PEOPLE IN DANGER. WHY HAVE YOU NOT NOTIFIED PEOPLE OF THIS ISSUE? I CANNOT BE THE FIRST AND ONLY ONE WITH THIS ISSUE.

Mileage: 106,000

THE OUTLINED RECALL FOR THE POWER STEERING ON THIS VEHICLE WAS RECALLED. ACCORDING TO THE NHTSA WEBSITE, IT HAS BEEN REPAIRED. DESPITE THIS, THIS PROBLEM HAS RESURFACED. I AM UNSURE WHAT TO DO ABOUT THIS. AS POWER STEERING IS A VERY CONCERNING SAFETY ISSUE. THE STEERING WHEEL IS TWITCHING WHILE DRIVING AND WHILE IDLING. IT IS GETTING PROGRESSIVELY WORSE AS DAYS GO ON.

Mileage: 86,000

WHILE DRIVING, THE STEERING WILL SHUT OFF SUDDENLY AFTER A SMALL "CLICK" SOUND AND THE POWER STEERING IS SUDDENLY GONE. THE BATTERY SYMBOL WILL LIGHT UP RANDOMLY. ALL OF THE ELECTRIC COMPONENTS WILL FAIL WHEN THE STEERING DOES, INCLUDING THE ENTIRE DASH, HEAT/AC, RADIO, HEATED SEATS. IT HAS HAPPENED WHEN THE VEHICLE IS IN MOTION ON CITY STREETS MULTIPLE TIMES. SOMETIMES THE CAR WORKS PERFECTLY, OTHER TIMES THE POWER STEERING REFUSES TO REENGAGE FOR A WHILE. IT HAS HAPPENED WHILE DRIVING FORWARD AND REVERSING. IT DOESN'T SEEM TO MATTER WHAT SPEED I'M GOING, IF IT DECIDED TO SHUT OFF IT'S JUST GONE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE LOST POWER STEERING ASSIST AND BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE VEHICLE THE MESSAGE 'POWER STEERING' DISPLAYED ON THE INSTRUMENT PANEL WHILE THE FAILURE PERSISTED. THE LOCAL DEALER OLATHE FORD (1845 E. SANTA FE ST. OLATHE, KS) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 165,000.

Mileage: 165,000

ELECTRIC POWER STEERING WENT OUT WITH 130K+ ON THE VEHICLE. THERE WAS A RECALL FOR THIS BACK IN 2014 BUT BECAUSE IT WASN'T "BROKEN" IN 2014 THEY CLOSED THE RECALL. NOW IN 2020, IT IS GIVING FAULT CODES AND IT STOPPED WORKING ALL TOGETHER. FORD REFUSES TO REPLACE THE SYSTEM BECAUSE IT WASN'T BROKEN 6 YEARS AGO WHEN THEY REALIZED THE MECHANICS OF THE SYSTEM WERE FAULTY IN THE FIRST PLACE. THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY WHEN IT LOST POWER STEERING ALMOST CAUSING AN ACCIDENT.

Mileage: 130,000

STEERING WHEEL SHAKES BACK AND FORTH AT IDLE WHILE STATIONARY AND PARKED. MY RESEARCH REVEALS THAT IT IS A SYMPTOM OF THE FAILURE OF THE STEERING TORQUE SENSOR IN THE STEERING COLUMN. IT SEEMS LIKE IT WOULD BE COVERED IN FORD RECALL 14S05, OR RECALL #14V284000 BUT A CANNOT FIND MY VIN NUMBER INCLUDED IN THESE RECALLS

Mileage: 152,000

STEERING WHEEL STARTED TO WIGGLE OR TWITCH WHEN PARKED OR DRIVING. SOMETIMES FAST AND OTHER TIMES SLOW. FORD SHOULD RECALL UNDER CODE 14S05. STEERING IS GOING OUT BECAUSE OF COMPUTER TORQUE MISFIRING. THIS IS DANGEROUS AND IS HAPPENING TO 100S OF PEOPLE.

THE STEERING WHEEL WOULD OCCASIONALLY SHAKE ~1' IN EITHER DIRECTION FOR ABOUT 10 SECONDS WHILE IDLING FOR ABOUT 2 DAYS; DID THAT 4/5 TIMES EACH DAY. IT WOULD STOP WHILE DRIVING. THE 3RD DAY A SENSOR ALARM WENT OFF ABOUT 60 SECONDS APART AND BY THE 4TH TIME, IT FINALLY SAID THIS ERROR MESSAGE ON THE SCREEN 'POWER STEERING ASSIST FAULT'. ALL OF THIS PART OCCURRED WHILE DRIVING ON THE INTERSTATE, GETTING ONTO THE EXIT RAMP, ONTO THE MAIN ROAD, THROUGH THE NEIGHBORHOOD AND PARKING INTO MY DRIVEWAY. WHEN LOOKING UP THE CODE, THIS WAS LISTED FOR A RECALL. 1 TECH AT THE DEALERSHIP SAID IT WAS A PART OF THE RECALL. ANOTHER TECH SAID IT WAS NOT AFTER ALL AND I WOULD HAVE TO PAY FOR IT. THEY INSISTED IT WAS ONLY FOR A FEW VEHICLES YET IT IS THE SAME EXACT RECALL WARNING LISTED. AMERICAN CORPORATIONS AND GOVERNMENT BODIES LACK COMMON SENSE WHILE THRIVING ON GREED AND CONTROL. OBVIOUSLY THE EXACT SAME PARTS WERE USED AND THE EXACT SAME RECALL HAS BEEN LISTED, BUT MAGICALLY DUE TO GREED AND POOR COMMON SENSE, I AM BEING TOLD TO JUMP OFF A CLIFF. LET'S FINALLY TAKE CARE OF WHAT NEEDS TO BE DONE AND BUILD TRUST TO ONE ANOTHER. THERE ARE THOUSANDS OF COMMENTS STATING THE EXACT SAME THING IN WHICH FORD REFUSES TO FIX THIS. NHTSA, YOU ARE OFFICIALLY ON NOTICE TO DO WHAT IS RIGHT AND NECESSARY AND MAKE FORD FIX THIS FOR EVERYONE AND NOT WHOM THEY SO CHOOSE. TIRED OF THE GOVERNMENT BEING BLAMED FOR EVERYTHING? ME TOO. SO FOR ONCE DO SOMETHING TO TRULY SHOVE THE BILLION DOLLAR CORPORATIONS DO WHAT THEY PROMISE TO DO AND STOP WORRYING ABOUT A CEO'S 7 FIGURE SALARY AND HURTING THEIR FEELINGS. DO SOMETHING PRODUCTIVE PLEASE AND STOP WAITING FOR MULTIPLE DEATHS TO OCCUR BEFORE YOU HAVE A MEETING WITH A CATERED LUNCH AND STARBUCKS TO DISCUSS YOUR FEELINGS ON THE MATTER. COMMON SENSE SAYS PREVENTATIVE MAINTENANCE WORKS!!!!

Mileage: 119,000

WHEN DRIVING BATTERY LIGHT COMES ALL LIGHTS ON DASH GOES OUT THEN EVENTUALLY WILL COME BACK ON, THERE IS A CLICKING NOISE ON THE DASH THEN THE POWER STEERING GOES OUT N THE HEAT WILL GO OFF N ON PERIODICALLY. I'VE SEEN OTHERS COMPLAIN REGARDING SAME ISSUE ON BLOGS. THIS HAPPENS EVERYDAY SEVERAL TIMES

Mileage: 147,000

FAILURE OF THE STEERING TORQUE SENSOR B2278. WHEN DRIVING OR IDLING, THE STEERING WHEEL WILL TURN BY ITSELF AS THE STEERING TORQUE SENSOR FAILS. FORD DEALERSHIP CLOSED THE RECALL WITHOUT PERFORMING THE REPLACEMENT OF THE SENSOR BASED ON REMEDIES RECOMMENDED IN RECALL 14S05. FORD REFUSES TO ACKNOWLEDGE THAT THEIR RECALL WAS NOT COMPLETED CORRECTLY AND WILL NOT HONOR RECALL TO REPLACE FAILING SENSOR

Mileage: 120,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITH THE POWER ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO STEER THE WHEEL AND DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN PROVIDED THE CONTACT WITH CASE#(25442840). A DEALER (BEYER FORD LOCATED AT 170 RIDGEDALE AVE, MORRISTOWN, NJ 07960 (973) 644-3200) WAS CONTACTED AND CONFIRMED NO RECALL WAS PRESENT THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. *LN*JB

Mileage: 116,000

POWER STEERING WAS LOST WHILE DRIVING. POWER STEERING IS NOW IN MANUAL MODE. POWER ASSISTED STEERING HAS FAILED. DEALER SAYS THAT THIS VEHICLE IS NOT PART OF THE RECALL THAT HAS AFFECTED SEVERAL OTHERS. SAME COMPONENTS AS OTHER RECALLED ESCAPES. AS FORD DEALER CHARGED $150 TO DIAGNOSE THE ISSUE.

Mileage: 123,800

FOR THE LAST 2 MONTHS OR SO, WHEN I HAVE TURNED THE KEY IN THE IGNITION, THE VEHICLE WOULD NOT START. I WOULD HAVE TO TURN THE KEY BACK TO THE OFF POSITION & TRY REPEATEDLY TO TURN THE KEY ALL THE WAY FORWARD TO FINALLY GET THE VEHICLE TO START. BECAUSE OF PAST PROBLEMS WITH THE VEHICLE ENGINE DYING SUDDENLY ON ME & IN PARTICULAR A COUPLE TIMES WHEN I WAS TURNING THE STEERING WHEEL & MY RIGHT HAND HAPPEN TO GENTLY BRUSH THE KEY IN THE IGNITION.... I NOW WONDERED IF I COULD START THE ENGINE MY SIMPLY GENTLY TURNING THE STEERING WHEEL. THE NEXT TIME I TURNED THE KEY ALL THE WAY FORWARD TO START THE ENGINE & NOTHING HAPPENED I KEPT THE KEY TURNED ALL THE WAY FORWARD IN THE IGNITION & TRIED TO GENTLY TURN THE STEERING WHEEL... THE ENGINE CAME RIGHT ON. QUITE ALARMING & SCARY TO THINK THAT YOU CAN TURN THE ENGINE ON BY TURNING THE STEERING WHEEL. EXPLAINS WHY THE ENGINE EASILY TURNED OFF IN THE PAST WHEN MY RIGHT HAND BARELY TOUCHED THE KEY IN THE IGNITION & I LOST POWER STEERING. PERHAPS FORD'S SAFETY RECALL 14V-284 WAS ACTUALLY ABOUT THIS PROBLEM & NOT THE TORQUE SENSOR THEY CLAIMED... THAT SITUATION INVOLVED AN ELECTRIC POWER STEERING SYSTEM FAULT & LOSS OF POWER STEERING AS WELL. A LOCAL FORD DEALER (1-7-2020) CHARGED ME $618 TO REPLACE THE LOCK HOUSING & THE PROBLEM HAS NOT HAPPENED SINCE. HOPEFULLY I DON'T LOSE POWER STEERING AGAIN ANY TIME SOON AGAIN. THE VEHICLE HAS JUST OVER A 100,000 MILES & HAS BEEN HORRIBLY HORRIBLY HORRIBLY UNRELIABLE. WE BOUGHT THIS JUNK BRAND NEW & NEITHER FORD NOR THE DEALER HAVE EVER REACHED OUT TO US TO RIGHT THIS WRONG. NEARLY $40,000 WASTED FOR AN UNRELIABLE VEHICLE THAT I WOULD BE LUCKY TO GET $3,000 FOR ON A TRADE-IN NOT TO MENTION THAT I AM SCARED A NEW UNAWARE OWNER COULD LOSE POWER STEERING SUDDENLY & NOT KNOW HOW TO REACT.... ESPECIALLY @ HIGH SPEED & IN A TURN IN A ROAD. GOD HELP YOU IF YOUR NOT STRONG & CALM.

Mileage: 109,254

THE POWER STEERING FAILED, MAKING IT NEARLY IMPOSSIBLE TO TURN THE STEERING WHEEL. SHORTLY BEFORE THE FAILURE, THE STEERING WHEEL BEGAN TO VIBRATE. THE FAILURE OCCURRED WHILE BACKING OUT ON THE DRIVEWAY AND TURNING TO PULL OUT , THANKFULLY NOT ON A PUBLIC STREET OR WHILE NAVIGATING THE CANYON ROADS IN OUR AREA. THE DATE OF THE INCIDENT WAS DECEMBER 30, 2019.

Mileage: 138,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL AND FRONT WHEELS VIBRATED OUT OF CONTROL. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND FOUND THAT THE WHEEL BEARING WAS THE WRONG DIMENSION. THE CONTACT REPLACED THE DRIVER'S SIDE WHEEL BEARING HIMSELF. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER FOR THE STEERING FAILURE AND THE STEERING STABILIZER WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

FORD VERY WELL KNOWS THAT THIS IS A SERIOUS SAFETY ISSUE. THE POWER STEERING ASSIST FAILS UNEXPECTEDLY. THEY ARE PUTTING $$$ OVER SAFETY.

Mileage: 146,000

WHILE DRIVING MY ESCAPE I LOST ALL POWER STEERING CONTROL. ERROR NOTED WAS POWER STEERING ASSIST FAULT.

Mileage: 129,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL VIBRATED. WHILE THE VEHICLE WAS STOPPED, THE STEERING WHEEL VIBRATED AGAIN AND THE POWER STEERING ASSIST FAULTY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE MECHANIC ALSO STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE FAILURE. THE MANUFACTURER WAS CALLED AND STATED THAT THERE WAS NO RECALL, AND TRIED TO UP SELL AN EXTENDED WARRANTY. THE CONTACT RETRIEVED THE PAPERWORK WITH THE DIAGNOSTIC CODES FROM THE INDEPENDENT MECHANIC AND WENT REDLANDS FORD INC. (1121 W COLTON AVE, REDLANDS, CA 92374, (909) 793-3211). THE DEALER STATED THAT THERE WAS NO RECALL AND OFFERED AN EXTENDED WARRANTY. THE DEALER REFERRED THE CONTACT BACK TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

TURNING THE WHEEL TO THE RIGHT AT LOW SPEED GAVE THE MESSAGE 'POWER STEERING ASSIST FAULT'. DROVE HOME AND PARKED. WENT TO LEAVE LATER AND THE POWER STEERING WAS COMPLETELY GONE. DIAGNOSIS AT MECHANIC SAID IT IS POWER STEERING TORQUE SENSOR. CONTACTED FORD DEALERSHIP WAS DIRECTED TO FORD CANADA. FORD CANADA SAYS WE CAN'T HELP YOU TRY YOUR DEALERSHIP. MANY CALLS LATER THEY FIND A DOCUMENT THAT SAYS SINCE I HAD THE COMPUTER UPGRADE WHICH PREVENTS ME FROM LOSING POWER STEERING WHILE DRIVING I AM. OR ELIGIBLE FOR THE REPLACEMENT OF THE TORQUE SENSOR WHICH IS COVERED IN FORDS 14S05 RECALL OF 'CERTAIN' FORD ESCAPES/MARINERS MANUFACTURED BETWEEN APRIL 2006 AND SEPTEMBER 2010 (MINE IS EARLY 2010). MOSTLY OUT OF KANSAS. THOUGH WHAT HAPPENED TO ME IS EXACTLY AS DESCRIBED IN THE RECALL. GUESS I SHOULDN'T HAVE HAD THE SOFTWARE UPDATE?

Mileage: 112,000

TL* THE CONTACT'S FRIEND OWNS A 2010 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED AND THE THROTTLE CONTROL AND POWER TRAIN INDICATORS ILLUMINATED. THE CONTACT'S FRIEND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT DISCOVERED AND ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SPOKE WITH CORWIN FORD TRI CITIES (1225 N AUTOPLEX WAY, PASCO, WA 99301, 509-544-8000) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE; THEREFORE, THEY WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,402.

Mileage: 134,402

PULLING INTO PARKING SPOT LOST POWER STEERING COMPLETELY. MORE THEN ONCE ON MULTIPLE OCCASIONS

Mileage: 180,261

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

MY ELECTRIC POWER ASSIST SYSTEM STOPPED WORKING AND WAS UNABLE TO TURN THE WHEEL TO DRIVE - I ONLY HAVE 70,000 MILES ON MY FORD ESCAPE - I WAS PARKING MY CAR WHEN THE LIGHT WENT OFF THEN WHEN I GOT BACK IN THE CAR I WAS UNABLE TO STEER THE VEHICLE. I TRIED CALLING FORD AND THEY WERE UNABLE TO HELP .

Mileage: 70,000

LOST POWER STEERING AS I WAS DRIVING THE VEHICLE.

Mileage: 165

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. COGGIN DELAND FORD-LINCOLN (2655 N VOLUSIA AVE, ORANGE CITY, FL 32763, (386) 775-1000) STATED THAT THERE WERE NO RECALLS AND QUOTED A REPAIR COST OF $1,500. THE MANUFACTURER STATED THAT THEY WOULD FILE A REPORT, BUT OFFERED NO FINANCIAL ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000. *BF*JB

Mileage: 160,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 30 MPH, THERE WAS A LOSS OF ELECTRIC POWER STEERING ABILITY. ALSO, THE STEERING WHEEL BECAME TIGHT WHEN TURING IN EITHER DIRECTION. BILL KAY FORD (14633 S CICERO AVE, MIDLOTHIAN, IL 60445, (708) 388-3000) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE DEALER TO SCHEDULE A DIAGNOSTIC AND REPAIR APPOINTMENT. THE DEALER DID NOT MENTION IF THE VEHICLE WAS INCLUDED IN A RECALL. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

Mileage: 144,000

***THE POWER STEERING JUST GOES OUT AND ITS VERY DANGEROUS!!!*** ON SEVERAL OCCASIONS THE POWER STEERING HAS STOPPED WORKING WHILE DRIVING CAUSING SCARY & DANGEROUS SITUATION TO STEER THE CAR. IT SEEMS AFTER I PULL OVER & TURN ON & OFF IT WORKS AGAIN FOR A WHILE, BUT DOES THE SAME THING AGAIN.. FORD COMPANY KNOWS OF THIS PROBLEM WITH THESE MAKES & MODELS, BUT SAY RECALL IS NOT ON THIS ONE--(WHICH IT CLEARLY LANDS ON THE DATES & MANUFACTURING PLANT)

Mileage: 115,000

I WAS ON THE FREEWAY WHEN THE BATTERY LIGHT CAMO ,THEN ABS LIGHT CAME ON AND THE STEERING WHEEL LOCKED I COULDN'T MOVE TO EITHER SIDE AFTER A FEW SECONDS IT WHEN I'M OFF AND I HAVE CONTROL OF THE VEHICLE AGAIN,IT HAPPENED TWICE AFTER THE BATTERY LIGHT CAME ,THE STEERING WHEEL LOCKED,

Mileage: 153,799

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR WAS FLASHING. THE CONTACT WAS CONCERNED THAT THE STEERING WHEEL COULD SEIZE AT ANY MOMENT. BETHLEHEM FORD (2135 W UNION BLVD, BETHLEHEM, PA 18018, (610) 867-8641) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP15001 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE.

STEERING COLUMN BEGAN TO LOOSEN AND SHAKE, IMPAIRING STEERING ABILITY. MECHANIC SAID THE PROBLEM WAS WITH THE ELECTRONIC POWER STEERING (CODE B2278), WHICH WAS COVERED BY RECALL 14S05, WHICH INCLUDED THE FACTORY AND YEAR OF MY VEHICLE. HOWEVER FORD SAYS THIS RECALL WAS VIN-SPECIFIC, SO THEY WOULD ONLY REPAIR SOME OF THE VEHICLES WITH THIS PROBLEM.

Mileage: 115,762

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE IDLING, THE VEHICLE VIBRATED VIOLENTLY AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE B2278 STEERING SHAFT TORQUE SENSOR MALFUNCTIONED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND TOOK THE VEHICLE TO SUNRISE FORD OF NORTH HOLLYWOOD (LOCATED AT 5500 LANKERSHIM BLVD, LOS ANGELES, CA 91601, (877) 510-8967); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT WAS INFORMED THAT THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,173.

Mileage: 114,173

POWER STEERING LOST INTERMITTENTLY. POWER STEERING MODULE ASSEMBLY WAS FIXED UNDER RECALL IN 2015 BUT HAS FAILED AGAIN. FORD WONT STAND BY THE PART THEY FIXED IT WITH. THIS IS A MAJOR SAFETY CONCERN ON THE ROAD WHEN YOU LOSE POWER STEERING DUE TO A FAILED PART.

Mileage: 124,748

LEAVING WORK FOR LUNCH MY POWER STEER STOPPED WORKING. I LOOKED INTO RECALLS AND FILED A COMPLAINT WITH FORD AFTER I WAS TOLD THAT MY VEHICLES MAKE MODEL AND YEAR HAD BEEN RECALLED FOR THIS EXACT ISSUE. BUT ONLY A COUPLE HUNDRED THOUSAND MADE IN A CERTAIN PLANT AND MINE DIDN'T QUALIFY.

Mileage: 50,000

POWER STEERING FAILURE. NTSA CAMPAIGN NUMBER:14V284000. FORD RECALL NUMBER: 14S05. CALL PLACED TO FORD CUSTOMER RELATIONS AT 800-392-3673 ON 04-15-2019. REPRESENTATIVE SAID FORD WILL NOT PROVIDE NO COST SERVICE FOR THIS SAFETY ISSUE AND ANY COST WILL BE CUSTOMER RESPONSIBILITY. NEXT STEP? CONTACT ATTORNEY?

Mileage: 99,000

POWER STEERING WENT OUT WHILE DRIVING. CANISTER PURGE VALVE AND ENTIRE STEERING COLUMN WAS REPLACED.

Mileage: 151,300

I HAVE A 2010 FORD ESCAPE AND THE POWER STEERING ASSIST FAULT CAME UP ON THE DASHBOARD AND MY POWER STEERING NO LONGER WORKS. I HAVE TAKEN IT TO 2 DIFFERENT FORD DEALERS IN EL PASO, TX AND THEY SAY THAT THERE'S NO RECALL. I DON'T UNDERSTAND WHY NOT, THERE ARE SEVERAL FORD VEHICLES THAT HAVE BEEN RECALLED BUT MY VEHICLE IS NOT. WHY? MY HUSBAND WAS DRIVING THE VEHICLE AT THE TIME IT OCCURRED THERE WAS NO WARNING IT JUST WENT OUT--THE POWER STEERING. I HAVE KEPT UP WITH MY CARS MAINTENANCE AND BEFORE MY HUSBAND LEFT OUT OF TOWN I MADE SURE THAT THE OIL WAS CHANGED AND ALL WAS GOOD WITH THE VEHICLE. I ASKED THE FORD DEALER IF IT NEEDED POWER STEERING AND THEY SAID NO ITS ELECTRICAL. NOW I'VE BEEN DRIVING MY 2010 FORD ESCAPE WITH NO POWER STEERING.

Mileage: 145,678

WHILE I WAS DRIVING I HEARD A CLICK AND LOST MY POWER STEERING. IT CAME BACK AND THEN OFF AGAIN. I HAD TO PULL OVER AND TURN OFF MY IGNITION. I WAITED A FEW MINUTES AND RE-STARTED IT, IT AGAIN KEPT GOING BACK AND FORTH BETWEEN POWER AND MANUAL STEERING WHILE DRIVING AT 35 MPH DOWN BACK ROADS TO MY HOME.

Mileage: 105,420

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK VIOLENTLY AND THE POWER STEERING ABILITY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CHARGE SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED DORIAN FORD (35900 GRATIOT AVE, CLINTON TWP, MI 48035, (586) 792-4100) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO MIKE WHITE FORD OF COEUR D'ALENE (315 W CLAYTON AVE, COEUR D'ALENE, ID 83815, (208) 664-9211), BUT THE PART WAS NOT AVAILABLE. INSTEAD, THE DEALER UPDATED THE SOFTWARE. IN ADDITION, THE CONTACT STATED THAT THE ELECTRIC POWER STEERING INDICATOR FLASHED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE DEALER DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE REMEDY WAS NOT PROVIDED AND THE CONTACT WAS EXPECTED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE STEERING COLUMN ASSEMBLY WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

MY 2010 FORD ESCAPE WAS PART OF RECALL 14S05 WHICH DEALT WITH THE SUDDEN LOSS OF POWER STEERING. I WAS NOTIFIED OF THIS RECALL IN 2014 WHEN I HAD NO PROBLEM WITH THE POWER STEERING BUT AFTER RECEIVING THE NOTICE, I TOOK THE VEHICLE TO THE LOCAL FORD DEALERSHIP WHERE THEY REPROGRAMMED THE PSCM. THE POWER STEERING ACTUALLY FAILED THIS YEAR WHILE MY WIFE HAD THE VEHICLE OUT OF TOWN. IT WAS NECESSARY TO REMOVE AND REPLACE THE STEERING COLUMN AT A COST OF $1265.43 WHICH FORD REFUSES TO PAY EVEN THOUGH THIS REPAIR IS SPECIFICALLY LISTED IN THE ORIGINAL RECALL. HAD I NOT TAKEN THE VEHICLE TO THE DEALERSHIP WHEN I FIRST RECEIVED THE NOTICE, THE COST WOULD HAVE BEEN COVERED. THE STEERING FAILED WHILE DRIVING AND MAKING A TURN ON A SIDE STREET. I CAN PROVIDE ALL RELEVANT DOCUMENTATION.

Mileage: 122,000

POWER STEERING ASSIST FAULT MESSAGE CAME UP ON DASHBOARD WHILE PULLING INTO PARKING SPACE. LOSS OF POWER STEERING. VEHICLE UNDRIVEABLE. AFTER FURTHER INVESTIGATION IT APPEARS DESPITE A RECALL #14S05 BEING DONE BY FIRST OWNER IN OCTOBER 2014 SAME ISSUE HAS AGAIN HAPPENED. THANKFUL THIS HAPPENED IN A PARKING LOT, NOT WHILE GOING 65 MPH ON A HIGHWAY. THIS IS USED BY OUR 20 YEAR OLD DAUGHTER WHO IS STILL A FAIRLY NEW DRIVER. WHEN WE CALLED FORD THEY TOLD US SECONDARY REPAIR IS ON US SINCE RECALL WAS ALREADY PREFORMED. EXTREMELY DISAPPOINTING THAT SAFETY IS NOT THEIR FIRST PRIORITY; SECONDLY THAT THEY DO NOT STAND BEHIND FIXING WHAT CLEARLY SEEMS TO BE A MANUFACTURERS DEFECT THAT COULD LEAD TO A VERY DIFFERENT OUTCOME. MILEAGE TBD. UNABLE TO READ DASH WITH ERROR MESSAGE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING WORKED MOMENTARILY AND THEN SUDDENLY TURNED BACK OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. STUART POWELL FORD LINCOLN MAZDA (255 S DANVILLE BYPASS, DANVILLE, KY 40422) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

DRIVING AT 50MPH, TOTAL LOSS OF POWER STEERING NEARLY CAUSING A MAJOR ACCIDEBT, ELECTRIC STEERING ASSIST LIGHT ON. SAME PROBLEM AS 2014 RECALL BUT ACCORDING TO FORD APPARENTLY THIS VIN ISN'T COVERED. PATHETIC RESPONSE TO A MAJOR SAFETY ISSUE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 196,000.

Mileage: 196,000

POWER STEER ASSIST DISABLED EVEN AFTER FORD RECALL WAS SUPPOSED TO FIX. CAUSING VERY DANGEROUS DRIVING WITH THE OWNER NOT HAVING ABILITY TO STEER VEHICLE LOSS OF POWER STEERING. RECALL ON THE STEERING ISSUE ONLY A BAND-AID DOES NOT TRULY FIX ISSUE. WIFE DRIVING HOME IN VEHICLE POWER STEERING STOPS WORKING WITH KIDS IN CAR DRIVING ON CITY STREETS, SHE WAS ALSO UNABLE TO STEER VEHICLE DUE TO THE LACK OF POWER STEERING VERY HARD TO TURN THE WHEEL. NEEDED TO MEET WIFE TO GET CAR SO I COULD DRIVE IT BACK STILL VERY DIFFICULT FOR MYSELF AND I AM A STRONG PERSON.

Mileage: 180,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER NOT DRIVING THE VEHICLE FOR TWO DAYS, THE VEHICLE OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD LINCOLN (610 E PERKINS AVE, SANDUSKY, OH 44870, (877) 395-3736) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 195,000.

Mileage: 195,000

SUDDENLY LOST ELECTRIC STEERING WHILE IDLE BUT APPARENTLY NOT INCLUDED IN RECALL

DROVE TO SCHOOL EVERYTHING OKAY, CAME OUT AFTER PRACTICE AND 2010 FORD ESCAPE WOULD NOT TURN WHEN PULLING OUT OF PARKING SPOT. THE WHEEL WOULD CLICK EACH TIME YOU TURNED A QUARTER OF A TURN RIGHT OR LEFT. AFTER RECEIVING ASSISTANCE, LEARNED THE VEHICLE WOULD TURN BUT IT WAS EXTREMELY DIFFICULT AND NO POWER STEERING. TOOK TO SPARKS AUTOREPAIR (1665 SCHERER PKWY, ST CHARLES, MO 63303) THEY DIAGNOSED A STEERING COLUMN COMPUTER FAILURE. THIS VEHICLE COULD LOCK UP THE STEERING AT ANY TIME WHILE DRIVING. AS A VEHICLE OWNER, I AM FORCED TO FIX IT. FROM WHAT I HAVE READ, SEEMS LIKE THERE HAS BEEN MORE THAN JUST MYSELF EXPERIENCING THIS ISSUE AND IT SEEMS LIKE ON PARTICULAR VINS THERE WAS A RECALL. REPORTING THE ISSUE OF A SERIOUS STEERING ISSUE IS PRETTY IMPORTANT. THIS ISN'T A SIMPLE FIX. BE SAFE 2010 ESCAPE OWNER/OPERATORS. WE WERE LUCKY NO ONE WAS HURT.

Mileage: 72,671

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO TURN IN EITHER DIRECTION. THE STEERING WHEEL VIBRATED AGGRESSIVELY. BOB POYNTER FORD, INC (526 S JACKSON PARK DR, SEYMOUR, IN 47274, (812) 522-2040) DIAGNOSED THAT THE TORQUE CONVERTER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE.

I WAS DRIVING ON THE CITY STREET AND I WENT TO TURN AND ALMOST DID NOT MAKE THE TURN BECAUSE MY ELECTRIC POWER STEERING WENT OUT. I HAD NO WARNING OR NO LIGHTS ON THE DASH THAT CAME ON TO TELL ME. IT WAS VERY SCARY. WHEN I GOOGLED THE ISSUE, I CAME ACROSS A LOT OF OTHER PEOPLE COMPLAINING AND GOING THROUGH THE SAME DEAL.

Mileage: 135,000

WHILE DRIVING ON PAVED ROAD NOT TURNING STEERING ASSIST FAULT LIGHT CAME ON.

Mileage: 140,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. ALSO, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT HAD A RECALL REPAIRED REGARDING THE ELECTRIC POWER ASSIST ON JUNE 11, 2015 AT VARSITY FORD (3480 JACKSON AVE, ANN ARBOR, MI 48103, (734) 996-2300), BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 79,057.

Mileage: 79,057

WHILE DRIVING AT 30 MPH ON A BUSY ROAD IMMEDIATE LOSS OF POWER STEERING, VERY DIFFICULT DRIVING AFTERWARDS

Mileage: 86,600

WHILE DRIVING ALONG 2 LANE ROADWAY AT 45 MPH IMMEDIATELY LOST POWER STEERING, THIS NEARLY CAUSED A HEAD ON COLLISION

Mileage: 86,500

VEHICLE STEERING FIRST FAILED WHILE DRIVING AT 45 MPH. A POWER ON/OFF RESTART OF THE VEHICLE RESTORED POWER STERRING ONCE. 4 DAYS LATER, STEERING FAILED AS THE VEHICLE WAS POWERED ON WITH A "POWER STEERING FAILURE" (OR SIMILAR) MESSAGE ON THE CENTER DASH. THIS BEHAVIOR IS EXTREMELY SIMILAR TO THE BEHAVIOR THAT RECALL 14S05 WAS SUPPOSED TO FIX, BUT THE FORD AND THE DEALER IS CLAIMING THE SOFTWARE UPDATE DONE IN 2014 WAS SUFFICIENT AND WON'T HONOR ADDITIONAL REPAIRS. I STRONGLY THINK NHTSA AND FORD NEED TO DO AN ADDITIONAL RECALL.

Mileage: 79,000

MESSAGE SAYING "POWER STEERING ASSIST FAULT" THEN LOST ALL POWER STEERING. STARTED CAR UP TO DRIVE, MESSAGE CAME ON MESSAGE CENTER, WENT TO MOVE VEHICLE, THEN HAD NO POWER STEERING AND WENT STRAIGHT OUT INTO ROAD. NEEDS TO BE COVERED UNDER THE RECALL, SINCE IT IS EXACTLY WHAT THE RECALL IS.

Mileage: 157,000

STERRING WHEEL ASSIST DOES NOT WORK WHILE ON A CITY STREET

Mileage: 52,000

THE FLANGE ELECTRICAL KEY SWITCH IS FAULTY CAUSING TH CAR TO NOT START THE KEY WILL NOT TURN, THE DEALERSHIP TOLD ME THIS IS A COMMON PROBLEM AS WELL AS SOME OTHER ESCAPE OWNERS I HAVE TALKED WITH. THIS IS AN ONGOING PROBLEM THAT IS GETTING WORSE

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE AND THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR FORD LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000.

Mileage: 111,000

THE ELECTRONIC POWER STEERING ASSIST FAILED WHILE DRIVING AND RESULTED IN EXTREME DIFFICULT DRIVING AND DANGER. I CALLED FORD AND SPENT OVER $400 HAVING DEALERSHIPS LOOK AT IT AND GIVE ME $2,000 ESTIMATES AND SAYING IT WASN'T COVERED UNDER THE RECALL IT SHOULD HAVE BEEN. I SPOKE WITH CORPORATE FORD AT A POINT WHO STATED THE RECALL WAS ALREADY COMPLETED IN 2014, HOWEVER, THE SAME PROBLEM PERSISTS AND CREATES A STRONG DANGER TO DRIVE. THE HAVE REPEATEDLY REFUSED TO HONOR THE RECALL THAT THEY THEMSELVES CLAIM WAS FIXED, AND I'M LEFT WITH A FAULTY AND DANGEROUS VEHICLE ON THE ROAD WITH NO CHOICE BUT TO KEEP DRIVING IT TO GET TO WORK. WHY WON'T THEY HONOR THEIR RECALL? IT IS OBVIOUSLY THE EXACT PROBLEM THEY CLAIM TO HAVE FIXED.

Mileage: 107,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING COLUMN FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO DRIVE. THE DEALER (PHIL LONG FORD AT CHAPEL HILLS, 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, (719) 387-1099) ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT AND RIGHT AND THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LAFAYETTE FORD LINCOLN (5202 RAEFORD RD, FAYETTEVILLE, NC 28304, (910) 424-0281) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING BACKORDERED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 16640104. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

Mileage: 82,000

I WAS DRIVING HOME MID DAY TURNING ON TO THE MAIN STREET WHEN MY POWER STEERING WENT OUT. IT IS A TIGHT TURN AND LUCKY I HAD A HOLD OF MY STEERING WHEEL BECAUSE IT TOOK EVERYTHING I HAD TO KEEP THE CAR IN THE CORRECT DIRECTION AND NOT HIT THE PILLAR FOR A RESTAURANT ON THIS STREET CORNER. AS THIS HAPPENED I DID HEAR AN ALERT GOING OFF IN MY CAR AFTER THE SITUATION WAS UNDER CONTROL I NOTICED MY DASH HAD A WARNING ON IT SAYING POWER STEERING FAILURE. MY THOUGHT WAS HOW STUPID IS THAT I ALREADY KNOW THIS STEERING IS OUT. I CALLED THE FORD DEALERSHIP I HAVE TAKEN MY CAR TO IN THE PAST AND THEY INFORMED ME THAT THERE WERE NO RECALLS ON THE STEERING, BUT BEFORE I HAD CALLED THEM I DID SOME RESEARCH AND FOUND THAT MY CAR DID INDEED HAVE A PAST RECALL FROM 2014 FOR THIS STEERING PROBLEM. WHILE ON THE PHONE W THE DEALERSHIP I INFORMED THEM OF THIS RECALL AND THEY INFORMED THAT THIS RECALL WAS REPAIRED ON MY CAR IN OCTOBER 2014 WITH A SOFTWARE UPDATE. ACCORDING TO WHAT I UNDERSTAND THIS SOFTWARE WAS JUST TO INSTALL A WARNING CHIME & THE DASH WARNING. I WANT TO KNOW HOW THIS SOFTWARE FIXES THIS DANGEROUS PROBLEM. I COULD'VE BEEN IN A BAD ACCIDENT IF WAS A WEAKER PERSON. I CAN NOT AFFORD TO HAVE THIS PROBLEM FIXED AT A FORD DEALERSHIP SO I WILL BE HAVING THIS FIXED AT LOCAL SHOP AT A COST TO ME OF APPROXIMATELY $1,000. FORD SHOULD BE REQUIRED TO REPAIR THIS DANGEROUS MECHANICAL ISSUE OR REIMBURSE CUSTOMERS WHO ALREADY HAD THIS REPAIRED. WHY WASN'T FORD REQUIRED IN THE 1ST RECALL TO DO THIS REPAIR CORRECTLY. I BEG YOU BEFORE THERE ARE MORE INJURIES OR EVEN DEATHS TO RECALL THIS AGAIN AND REQUIRE FORD TO FIX THIS ISSUE. I DID FILE A COMPLAINT WITH FORD MOTOR WHERE IT SEEMED THEY COULD'VE CARED LESS. I DO NOT HAVE AN INVOICE AS OF TODAY ONLY RECEIVED AN ESTIMATE AT THIS TIME FOR REPAIRS. AS SOON AS THESE REPAIRS ARE COMPLETE I WILL SAVE A COPY FOR FUTURE REFERENCE.

Mileage: 88,800

POWER STEERING SENSOR FAULT

Mileage: 150,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING INTERMITTENTLY OPERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD OF STUART (LOCATED AT 4000 SE FEDERAL HWY, STUART, FL 34997, (772) 287-0955) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR OR STEERING COLUMN MAY NEED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. *BF VEHICLE WAS REPAIRED ON DEC. 17,2018.*JB

Mileage: 115,000

THE CAR WAS IN MOTION ON A COUNTY RD AND I LOST POWER STEERING. AFTER GETTING OFF THE ROAD AND PARKING THE CAR I COULD NOT GET IT OUT OF THE PARKING SPACE. I HAD TO CALL MY DAUGHTER TO DO IT. I WAS TOLD THE CAR WAS RECALLED AND I HAD IT DONE AUG OF 2014. THEY MUST OF REPLACED IT WITH THE SAME FAULTY PART BECAUSE 4 YEARS LATER THE SAME PART WENT IT COST ME $1,290.38 TO REPLACE IT. A PART CALLED CL8Z 3C529 D :COLUMN ASY STEERING 1@$834.28.

Mileage: 69,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TORQUE SENSOR ELECTRICAL FAULT WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT SEVERAL UNKNOWN DEALERS AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Mileage: 157,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING SEIZED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO TURN ONTO A SIDE STREET, BUT THE VEHICLE WOULD NOT TURN AT ALL. THE CONTACT MANAGED TO TURN INTO A PARKING LOT AND TURNED OFF THE VEHICLE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO KISSELBACK FORD (1118 13TH ST, ST CLOUD, FL 34769, (407) 892-5477) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING CONTROL MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 55,800.

Mileage: 55,800

POWER STEERING FAILED WHEN ARRIVING TO JOB SITE AS I PULLED IN THE DASH BOARD FLASHED POWER STEERING FAULT AND THAT WAS IT NO MORE POWER STEERING. NOTICED THAT ON THE WAY TO WORK HAD A GHOAST STEERING THE STEERING WHEEL MOVED ON ITS OWN IT TWETCHED ON OWN 50 MILES LATER IT WENT OUT

Mileage: 92,977

MY POWER STEERING ASSIST FAILURE LITE IS COMING ON AND MY STEERING IS REAL TIGHT . IT TURNS OK WHEN MOVING BUT REAL HARD TO TURN WHEN NOT MOVING ..HEARD THERE IS A RECALL FOR THIS BUT IT SEEMS NOT FOR MY FORD

Mileage: 14,000

EXITING HIGHWAY WHEN POWER STEERING WAS LOST. PULLED OVER TO SIDE OF ROAD AND SHUT OFF VEHICLE FOR A MINUTE OR LESS. RESTARTED VEHICLE AND POWER STEERING RESUMED. CONTACTED DEALER THEY SAID BRING IT IN FOR INSPECTION. COULD FIND NO FAULTS. SAID STEERING COLUMN WOULD NEED REPLACING BUT WASN'T COVERED BY RECALL FOR SAME PROBLEM BECAUSE RECALL STOPPED IN 2014. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND DEFINITELY A SAFETY PROBLEM. FORD SHOULD STILL BE RESPONSIBLE FOR THIS DEFECT AND TO FIX IT. VEHICLE HAS ONLY 52000 MILES ON IT. VEHICLE WAS IN MOTION WHEN THIS HAPPENED. VEHICLE WAS SERVICED FOR RECALL IN 2014 BUT NO PROBLEM WAS FOUND AT THAT TIME.

Mileage: 52,000

POWER STEERING WENT OUT SPONTANEOUSLY WHILE DRIVING ON CITY STREET. CAR WAS IMPOSSIBLE TO MANEUVER AND HAD TO BE TOWED TO REPAIR CENTER. WAS REPAIRED FOR COST OF $1500. RECALLS WERE CHECKED AS MECHANIC SAID THIS WAS NOT A COMMON PROBLEM, AND MANY RECALLS FOR THIS MAKE, MODEL AND YEAR WERE FOUND, BUT MY VIN NUMBER WAS NOT. CLEARLY THIS POSES A REAL SAFETY ISSUE AND SHOULD NEVER HAPPEN.

Mileage: 125,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WAS FAILING. THE STEERING WHEEL WAS STIFF AND THE STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE PULLED TO ONE SIDE WHEN THE POWER STEERING MALFUNCTIONED AND THE STEERING WAS VERY RIGID. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TAKATA RECALL THE POWER STEERING ASSIST SYSTEM QUIT WHILE I WAS DRIVING. I ALMOST HIT A CAR HEAD ON. WHEN I LOOKED UP HOW TO FIX THIS PROBLEM I FOUND THAT THERE WAS A RECALL FOR THE ESCAPE WITH THE SAME MODEL YEAR AS MINE. MY ESCAPE WAS BUILT OUT OF THE KC PLANT WERE THE RECALL WAS ISSUED.... THE BAD PART MY VEHICLE IS NOT PART OF THE RECALL

Mileage: 150,000

MY STEERING WHEEL STARTED TO SHAKE REAL BAD WHEN DRIVING, PARKED, AND WHEN JUST SITTING AND NOW IT IT SAYING THE POWER STEERING ASSIST IS AT FAULT AND I CAN NOT MOVE MY WHEEL AT ALL I WAS GETTING READY TO LEAVE WORK

Mileage: 197,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. BEFORE PARKING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE STEERING WHEEL AREA. UPON DRIVING THE VEHICLE AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO MANEUVER, WHICH CAUSED THE CONTACT TO BRIEFLY COAST THE VEHICLE OFF THE ROAD. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE COMPUTER TO RELEASE THE STEERING WHEEL ABILITY WAS RESET. THE VEHICLE WAS SAFELY DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. AN APPOINTMENT WAS SCHEDULED ON NOVEMBER 13, 2018 WITH BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE LISTED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,024. *TT*JB

Mileage: 72,024

WHILE DRIVING AT A LOW RATE OF SPEED THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL PULLS EXTREMELY HARD TO THE LEFT.I WAS ON A CITY STREET AND THANKFULLY NOT ON THE HIGHWAYNOW EVERY TIME THE VEHICLE IS STARTED THE STEERING AUTOMATICALLY (AND BY IT'S SELF) TURNS HARD AND FAST ALL THE WAY TO THE LEFT. THIS HAPPENED AT ABOUT 156,000 MILES. THE VEHICLE WAS TAKEN TO A FORD MECHANIC BUT COULD NOT BE DIAGNOSED. THERE ARE NO CODES OR INDICATOR FAULT LIGHTS OR WARNINGS. IT WS MADE AT THE KANSAS CITY PLANET BUT IS NOT INCLUDED IN THE RECALLS. I GUESS SOMEONE WILL HAVE TO DIE OR WORSE TAKE THE LIFE OF SOMEONE ELSE BECAUSE OF THIS MALFUNCTION.ALL OF THE COMPLAINTS ABOUT FORD'S ELECTRONIC STEERING AND STILL NOTHING BEING DONE. MAKES YOU WONDER WHO'S REALLY CALLING THE SHOTS HERE.

Mileage: 156,000

RECENTLY I'VE NOTICED ISSUES WITH MY POWER STEERING. I UNDERSTAND THERE WAS A RECALL FOR CERTAIN ESCAPES, BUT MINE WAS NOT INCLUDED IN THAT RECALL, DESPITE BEING FROM THE SAME PLANT. I HEAR A CLICK AND THEN MY POWER STEERING GOES OUT. THERE IS A CLICK RIGHT BEFORE IT GOES OUT, AND A CLICK RIGHT BEFORE IT COMES BACK ON. IT HAPPENS MULTIPLE TIMES WHILE DRIVING. THIS LOSS OF POWER STEERING AT FIRST LASTED ONLY A FEW SECONDS WHEN I FIRST NOTICED IT LAST WEEK, BUT JUST IN THAT SHORT PERIOD, THE TIME HAS INCREASED AT EACH OCCURRENCE. I'VE ONLY DRIVEN MY CAR THREE TIMES IN THAT WEEK, AND AT THE LAST OCCURRENCE, THE POWER STEERING WAS OUT FOR CLOSER TO A MINUTE. THIS ONLY OCCURS WHILE I AM IN MOTION, AND HAPPENS WHETHER I AM TURNING OR NOT AND SHOWS NO DISCRETION WHETHER I AM ON A CITY STREET GOING 30 MPH OR HIGHWAY GOING 55-65 MPH.

Mileage: 96,000

LOSS OF POWER STEERING. FORD CLOSED THE RECALL ON THE VEHICLE AFTER HAVING IT CHECKED BUT NOTHING HAD BEEN REPLACED. NOW VEHICLE LOSES POWER STEERING IN THE MIDDLE OF A TURN AND FORD REFUSES TO MAKE UPDATES TO REPLACE THE STEERING COLUMN OR UPDATE THE SOFTWARE. ALL AMERICAN FORD IN PARAMUS, NJ AGREED THAT MY VEHICLE SHOULD BE FIXED UNDER THE RECALL BUT FORD CORPORATION REFUSED TO REOPEN THE RECALL EVEN THOUGH NOTHING HAD EVER BEEN REPLACED OR REPAIRED UNDER THE RECALL. RECALL NUMBER IS 14S05

Mileage: 98,000

I WAS BACKING OUT OF A PARKING SPACE WHEN A BEEP SOUNDED AND MESSAGE "STEERING ASSIST LIGHT CAME UP. I WENT TO BRANFORD (CONNECTICUT) FORD AND THEY SAID THE STEERING COLUMN NEEDED REPLACING. WITHOUT THIS IT COULD JAM AND CAUSE AND ACCIDENT. CAR ALSO HAD STRAINED STARTING. THEY SAID BATTERY WAS WEAK. REPLACED BATTERY. NEXT DAY SAME PROBLEM STARTING. OBVIOUSLY NOT THE NEW BATTERY. .

Mileage: 120,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT WARNING INDICATOR FLASHED AND THE ELECTRIC POWER STEERING FAILED TO FUNCTION. THE FAILURE CAUSED THE STEERING WHEEL TO OPERATE MANUALLY AND BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (FREEDOM FORD LINCOLN INC, 151 WOODLAND DR SW, WISE, VA 24293, 1-(866) 680-5107) INDICATED THAT A DIAGNOSTIC APPOINTMENT WOULD NEED TO BE SCHEDULED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP15001 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE WAS IDENTICAL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATE IT WAS THE POWER STEERING ASSIST FAULT. *JB

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE MAKING A LEFT TURN, THE POWER STEERING FAILED AND CAUSED THE CONTACT TO HAVE TO DRIVE THE VEHICLE USING MANUAL STEERING. THE DEALER (RICE FORD-LINCOLN, 436 W 250N, WARSAW, IN 46582) STATED THAT THE VEHICLE'S PREVIOUS OWNER BROUGHT THE VEHICLE IN TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN AUGUST OF 2017. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 223,000.

Mileage: 223,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO FOX GRAND TRAVERSE FORD LINCOLN MERCURY (3464 US-31, TRAVERSE CITY, MI 49684, (231) 922-2000) TO BE REPAIRED PER AN UNKNOWN RECALL, BUT THE POWER STEERING ASSIST UNIT THAT THE DEALER PERFORMED A COMPUTER UPDATE ON MALFUNCTIONED. AS A RESULT, THE CONTACT'S VEHICLE DID NOT HAVE POWER STEERING ABILITY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO CLAIMED THAT THE RECALL REPAIR WAS PERFORMED AND ATTEMPTED TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER WHERE HE WOULD BE CHARGED FOR THE REPAIRS. THE FAILURE MILEAGE WAS 145,268. THE VIN WAS UNKNOWN.

Mileage: 145,268

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE. NORTHGATE FORD, INC. (3600 PINE GROVE AVE, PORT HURON, MI 48060, (810) 984-5011) STATED THAT THEY COULD NOT ASSIST WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING ABILITY FAILED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD OF PARAMUS (375 N J-17, PARAMUS, NJ 07652) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS INSPECTED ON AUGUST 4, 2016 BY CUTTER FORD (98-015 KAMEHAMEHA HWY, AIEA, HI 96701) REGARDING NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE DEALER DETERMINED THAT NO REPAIRS WERE REQUIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

POWER STEERING FAILURE WHILE DRIVING. VERY DANGEROUS. 139XXX MILES ON CAR. FORD KNOWS THIS STEERING COLUMN IS FAULTY. ALL PLANTS, NOT JUST KC PLANT, SHOULD HAVE BEEN ON THE FORD 14S05 RECALL. $1862 TO REPAIR THAT REQUIRES FORD ONLY CALIBRATION TOOL

Mileage: 139,900

POWER STEERING WENT OUT COMPLETELY WHILE DRIVING APPROXIMATELY 10-20 MPH. CODE B2278 STEERING TORQUE SENSOR WAS CODE FROM DIAGNOSTICS.FORD'S 14S05 RECALLED ONLY THE 2008-2011 ESCAPES BUILT AT THE KANSAS CITY PLANT, BUT MINE THEY SAY IS NOT COVERED. THIS IS AN OBVIOUS DEFECTIVE FORD PART!!!!!!

Mileage: 137,000

STEERING WHEEL WOULD NOT MOVE WHILE DRIVING ON HIGHWAY COULD NOT TURN STEERING WHEEL. ALMOST CRASHED. VERY STIFF, WHILE TURNING.

Mileage: 69,400

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT PURCHASED THE VEHICLE FROM A PRIVATE OWNER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V284000 (STEERING) AND 16V777000 (FUEL SYSTEM, GASOLINE), BUT HAD NOT BEEN REPAIRED PRIOR TO BEING PURCHASED BY THE CONTACT. SHORTLY AFTER SHE PURCHASED THE VEHICLE, THERE WAS A SUDDEN LOSS OF POWER AND THE CHECK ENGINE AND OTHER UNKNOWN WARNING INDICATORS FLICKERED. ALSO, ALL OF THE INSTRUMENT PANEL GAUGES FAILED TO FUNCTION. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.

Mileage: 211,000

THE POWER STEERING ASSIST FAILED RESULTING IN DANGEROUS DRIVING WITH MINIMAL STEERING. THERE IS A RECALL FOR THIS ON MOST VEHICLES OF THE SAME YEAR, MAKE, AND MODE, HOWEVER FORD IS REFUSING TO HONOR THE RECALL ON MY SPECIFIC VEHICLE, EVEN THOUGH THE SAME ISSUE AROSE. I WAS DRIVING ON A STREET WHEN IT HAPPENED, AND IT GAVE OUT SUDDENLY WITH NO WARNING.

Mileage: 107,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THE POWER STEERING WENT OUT COMPLETELY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TAKEN TO LASCO FORD (2525 OWEN ROAD, FENTON, MI 48430) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 299,450.

Mileage: 299,450

DROVE TO WORK EVERYTHING OKAY, CAME OUT TO VISIT A CUSTOMER STARTED UP AND NO POWER STEERING.

Mileage: 98,500

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR KEPT RANDOMLY FLASHING AND A WARNING CHIME SOUNDED EACH TIME THE FAILURE OCCURRED. ALSO, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH IT EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE REPAIRED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

WHILE TAKING THE KIDS TO SCHOOL, I WAS MAKING A LEFT TURN ACROSS A BUSY ROAD WHEN, WITHOUT WARNING, THE VEHICLE STOPPED TURNING, MADE AN ALARM SOUND AND SEEMED TO DECREASE POWER. I WAS ABLE TO COMPLETE THE TURN JUST BEFORE ONCOMING TRAFFIC ARRIVED AT THE INTERSECTION. AS THE WHEELS STRAIGHTENED OUT, THE POWER STEERING RETURNED TO NORMAL. AS I MADE THE NEXT RIGHT HAND TURN, IT AGAIN CUT OUT IN MID-TURN AND THE 'POWER STEERING ASSIST FAULT' MESSAGE FLASHED ON THE DASH. DURING THE NEXT LEFT-HAND TURN, IT AGAIN CUT OUT MID-TURN BUT THIS TIME I WAS EXPECTING IT AND HAD NO TROUBLE FORCING THE VEHICLE TO COMPLETE THE TURN. THIS TIME THE FAULT MESSAGE STAYED ON AND THERE WAS NO LONGER ANY POWER ASSIST. I DROVE THE VEHICLE TO A PARTS STORE EXPECTING IT TO BE A PROBLEM WITH THE POWER STEERING PUMP OR A LOW FLUID ISSUE ONLY TO DISCOVER IN THE OWNERS MANUAL THAT THE POWER ASSIST IS ELECTRICAL, NOT HYDRAULIC. I ASKED THE PARTS STORE EMPLOYEE TO RUN A SCAN ON THE VEHICLE AND WHEN HE SAW THE VEHICLE/MESSAGE HE TOLD ME THE SCAN WOULDN'T DO ANY GOOD WITH THAT ISSUE AND IT WAS GOING TO BE A VERY EXPENSIVE TRIP TO THE MECHANIC. WHEN I TURNED THE VEHICLE BACK ON, THE 'POWER STEERING ASSIST FAULT' MESSAGE STAYED ON WITHOUT ANY POWER STEERING. WHEN I ARRIVED HOME, I RESEARCHED THE ISSUE AND FOUND THAT THERE ARE RECALLS FOR 2010 FORD ESCAPES FROM THE KANSAS CITY PLANT, BUT A CHECK OF THE FORD RECALL DATABASE SHOWS NO SUCH RECALL FOR MY SPECIFIC VEHICLE. ON A VEHICLE WITH ONLY 96,823 MILES, I WOULD NOT EXPECT A CRITICAL SAFETY COMPONENT TO UNEXPECTEDLY FAIL. THIS VEHICLE IS NORMALLY DRIVEN BY MY GIRLFRIEND (WHO ACTUALLY OWNS THE VEHICLE) AND WHILE I WAS ABLE TO COMPLETE THE TURN IN THOSE CONDITIONS WITHOUT AN ACCIDENT, I AM NOT CERTAIN SHE WOULD HAVE BEEN ABLE TO DO SO.

Mileage: 96,823

WHILE IN THE MIDDLE OF A TURN ON A CITY STREET THE ELECTRONIC ASSISTED POWER STEERING FAILED WITHOUT WARNING NEARLY CAUSING A CRASH. THE POSTED RECALL ASSOCIATED WITH THIS FAILURE IS 14S05 AND THIS VIN SHOULD BE INCLUDED.

Mileage: 148,000

WAS IN OHIO, RAINY DAY, TRIED TO MAKE A LEFT TURN AND LOST POWER STEERING. VERY DIFFICULT TO TURN THE WHEEL AND THANKFULLY DIDN'T HIT ANYTHING. PARKED, LOOKED TO SEE IF IT WAS REGULAR POWER STEERING (WHERE I COULD FIND A PLACE TO ADD FLUID IF IT WAS LOW-CAME TO REALIZE MY CAR HAS AN EPS SYSTEM), ATE LUNCH AND WHEN I CAME BACK AFTER LETTING THE CAR SIT FOR ABOUT HALF AN HOUR POWER STEERING WAS ACTIVE AND RESPONSIVE AGAIN. WAS FINE ON TRIP BACK TO MICHIGAN BUT WONDERING WHEN IT IS GOING TO GO OUT ON ME AGAIN.

Mileage: 95,000

I LOST POWER STEERING WHILE DRIVING ON A HIGHWAY. IT HAPPENED UNEXPECTEDLY AND IT CAUSED THE STEERING WHEEL TO JERK ON ME.

Mileage: 240,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND WOULD NOT TURN. THE VEHICLE WAS TOWED TO JIM BURKE LINCOLN (5300 GASOLINE ALLEY DR, BAKERSFIELD CA, 93313, (888) 454-8292) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,023.

Mileage: 180,023

ON THREE OCCASIONS, THE POWER STEERING HAS GONE OUT IN THE MIDDLE OF TURNING, ONCE ON A STREET AND TWICE IN PARKING LOTS. EACH OCCASION WAS DURING COLD WEATHER (GENERALLY AROUND FREEZING). ON EACH TIME, SHIFTING THE CAR INTO NEUTRAL THEN TURNING THE CAR OFF AND ON AGAIN BEFORE RE-ENGAGING THE TRANSMISSION RESULTED IN THE POWER STEERING RETURNING.

LUCKILY MY WIFE WAS DRIVING AT A SLOW RATE OF SPEED AND ONLY A BLOCK FROM THE HOUSE, WHEN WITH NO WARNING LOST POWER STEERING. THE DASH LIT UP WITH POWER STEERING ASSIST FAULT. AFTER RESEARCHING I FOUND MANY INSTANCES OF THIS HAPPENING AND FIRE HAVING A RECALL ON 2008-2011 FORD ESCAPES. ONCE GOING TO MY LOCAL FORD SERVICE CENTER I WAS INFORMED THAT MY VEHICLE WAS NOT ONE OF THEM. CLEARLY A SAFETY ISSUE THEY NEED TO FESS UP TO.

Mileage: 145,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE MAKING A TURN AT A STOP SIGN, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MOTOR FAILED. THE MECHANIC REPAIRED THE STEERING WHEEL, BUT THE FAILURE RECURRED TEN MONTHS LATER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

Mileage: 156,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (MAC HAIK FORD PASADENA IN PASADENA, TX) WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

MY VEHICLE HAD A POWER STEERING ASSIST FAULT RECALL IN 2014, NHTSA CAMPAIGN # 14V284000., FORD RECALL # 14S05. I BROUGHT THE VEHICLE IN TO FORD IN AUGUST 2104 TO CORRECT THE PROBLEM. THE POWER STEERING ASSIST FAULT SENSOR JUST CAME BACK ON . I DO NOT HAVE ANY POWER STEERING. I CONTACTED A FORD DEALERSHIP AND THEY INFORMED ME THAT ONCE THEY CORRECTED THE PROBLEM IN 2014 THEIR OBLIGATION ENDED. THEY SAID THAT THERE IS NO WARRANTY ON THE CORRECTION. THE SAME PROBLEM IS BACK AGAIN.

Mileage: 260,000

WHILE DRIVING HEARD POP NOISE. CAR WAS NOT DRIVING RIGHT AND SKID HAZARD LIGHT WENT ON. AS I WAS GOING VERY SLOWLY ON SIDE ROADS, I GOT TO A POINT WHERE THE STEERING WHEEL COULD TURN BACK AND FORTH BUT I COULD NOT CHANGE DIRECTION OF CAR. CAR WAS TOWED TO A MECHANIC. TWO MECHANICS WITH 30 YEARS EXPERIENCE EACH SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. THEY REMOVED AND REPLACED STEERING GEAR ASSEMBLY AND STEERING COLUMN. THIS WAS A CATASTROPHIC FAILURE AN SHOULD NEVER HAVE HAPPENED! LUCKY FOR ME I WAS ON BACK ROADS.

Mileage: 94,587

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER (RON TIRAPELLI FORD, 4355 W JEFFERSON ST, SHOREWOOD, IL 60404) WHERE THE TECHNICIAN STATED THAT THE SYMPTOMS WERE DUE TO AN UNKNOWN RECALL REPAIR PERFORMED IN 2014. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

THE "POWER STEERING ASSIST FAULT" LIGHT CAME ON AND I LOSS THE POWER STEERING ABILITY AS I WAS DRIVING DOWN THE STREET. GOOD THING I WAS ON A CITY STREET AND NOT GOING FAST. I WAS TOLD THAT THERE WERE NO OPEN RECALLS ON THIS, BUT IN 2014 THERE WAS A RECALL, BUT TO UPDATE THE SOFTWARE ONLY UNLESS THE POWER STEERING HAD ACTUALLY GONE OUT. I WANT TO KNOW HOW DID UPDATING THE SOFTWARE FIXES THE ISSUE? I WAS FORCED TO TAKE IT TO A DEALERSHIP, AND WAS TOLD THERE WERE NO OPEN RECALLS, AND THAT IT WILL BE ABOUT $1,800 TO FIX. WHY IS FORD NOT ISSUING ANOTHER RECALL TO TAKE CARE OF THE NUMEROUS COMPLAINTS FOR THIS FAILURE? IT'S SO UNFAIR THAT THIS WAS GOING TO BE A PROBLEM EVENTUALLY, AND FORD SLAPPED A BAND-AID ON IT SO AS TO NOT TAKE RESPONSIBILITY FOR THEIR ERROR. I GUESS IF SOMEONE GETS INJURED SERIOUSLY ENOUGH, THEN MAYBE THEY'LL DO SOMETHING. UNFORTUNATELY, I HAVE TO PAY FOR MY CAR TO BE FIXED, BUT I AM GOING TO DO ALL THAT I CAN TO GET SOMEONE TO LISTEN TO MY CONCERNS REGARDING THE SO CALL "RECALL" THAT DIDN'T FIX ANYTHING. NEVER AGAIN WILL I BUY A FORD VEHICLE.

Mileage: 112,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER THE RECALL IN 2014 AT DOWLING FORD (1011 S MAIN ST, CHESHIRE, CT 06410, 203-272-2772). FOR THE RECENT FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN CONFIRMED THAT THE SOFTWARE FOR THE PSCM WAS UPDATED ACCORDING TO THE RECALL REMEDY AND THE RECALL REPAIR COULD ONLY BE PERFORMED ONCE. THE DEALER DID NOT LOCATE A FAILURE AND NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 95 MPH, THE VEHICLE STALLED WITH THE WRENCH LIGHT ILLUMINATED. THE VEHICLE WAS ABEL TO RESTART BUT THE FAILURE RECURRED AND THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE ADVANTAGE FORD OF STUART DEALER (772-287-0955, LOCATED AT 4000 SE FEDERAL HWY, STUART, FL 34997) WHERE THE TECHNICIAN DIAGNOSED FAILURE AS BEING THE THROTTLE BODY SENSOR NEEDING REPLACEMENT. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE THROTTLE BODY SENSOR WAS REPLACED AGAIN. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER WHO PROVIDED A LONER VEHICLE AND PERFORMED A DIAGNOSTIC TEST. AT THAT POINT, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED A YEAR LATER. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

Mileage: 100

2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO ISSUES WITH STEERING. *LD THE CONSUMER REQUESTED FOR NHTSA TO HOLD A PUBLIC HEARING TO RESOLVE POWER STEERING ISSUES. THE VEHICLE WOULD CONSISTENTLY LOSE POWER STEERING WHILE DRIVING. *JS *JS *JS

PCM HAS WATER DAMAGE DUE TO PLACEMENT UNDER THE HOOD. WHEN THE HOOD IS OPENED WATER RUNS DOWN DIRECTLY ONTO THE UNIT AND INTO THE WIRING. THE REPEATED WATER EXPOSURE HAS CAUSED THE UNIT TO FAULT. THIS WATER INTRUSION CAUSES THE VEHICLE TO FAIL TO START INTERMITTENTLY. WHEN TURNING THE IGNITION, THE VEHICLE WILL FAIL TO ENGAGE THE STARTER; HOWEVER, HEADLIGHTS, RADIO ARE FUNCTIONAL. INTERMITTENTLY WHILE OPERATING THE VEHICLE, ALL OF THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATE AND THE TACHOMETER AND SPEEDOMETER WILL STOP READING SPEED AND RMPS, RESETTING TO ZERO. WHEN THIS OCCURS IT NOT IMPAIR OPERATION OF THE VEHICLE. ADDITIONALLY, THE STEERING TORQUE SENSOR IS FAILING. INTERMITTENTLY, THE VEHICLE WILL DISPLAY "POWER STEERING ASSIST FAILURE" ON THE INSTRUMENT CLUSTER. WHEN THIS OCCURS, TURNING THE CAR ON AND OFF REPEATEDLY WILL TEMPORARILY RESOLVE THE ISSUE.

Mileage: 86,760

RECALL 14S05. I RECEIVED A RECALL NOTICE REGARDING MY POWER STEERING SHORTLY AFTER PURCHASING THIS VEHICLE. I TOOK IT IN AS INSTRUCTED. THE DEALERSHIP "REPROGRAMMED IT" AS INSTRUCTED BY FORD. NOW THE TORQUE SENSOR THAT WAS ALSO UNDER SAME RECALL IS OUT AND THEY WILL NOT FIX IT. THEY ARE TELLING ME THE RECALL WAS SATISFIED. AFTER DOING SOME RESEARCH AND READING OTHER STORIES ABOUT THE SAME ISSUE I FEEL THIS WAS A SCAM BY FORD TO SATISFY THE RECALL. THEY ARE PUSHING THE COST TO THE CONSUMER. THE REPROGRAM IS JUST A WARNING THAT THE STEERING IS GOING TO FAIL IT WAS NEVER ANY FIX. THE SENSOR SHOULD HAVE BEEN REPLACED. THIS IS A SAFETY WARNING ON THEIR OWN ADMISSION WHEN YOU CALL TO INQUIRE ABOUT THE RECALL. I REALLY THINK THIS IS WRONG ON EVERY LEVEL.

Mileage: 178,000

THE VEHICLE WAS IN MOTION AT 55 MPH ON A HIGHWAY WHEN THE ELECTRIC POWER STEERING FAILED AND HAD NO POWER STEERING. THE CONSOLE THEN HAD A WARNING COME UP SAYING A POWER STEERING FAILURE ACCURED. THIS VEHICLE DID HAVE THE RECALL DONE FOR THE POWER STEERING AT WHICH TIME THERE WERE NO PROBLEMS

Mileage: 155,000

I WAS DRIVING MY 2010 FORD ESCAPE WHEN I ALL OF A SUDDEN LOST POWER STEERING WHILE TURNING WITH NO WARNING. I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD THEN MY ESCAPE BEGAN TO MAKE A "DINGING" NOISE REPEATEDLY AFTER THE VEHICLE WAS STOPPED AND PUT IN PARK. THE CAR THEN SHOWED "POWER STEERING ASSIST FAULT" . MY ESCAPE HAS NOT HAD POWER STEERING SINCE THIS INCIDENT. I CALLED THE DEALERSHIP I PURCHASED THE ESCAPE FROM AND THEY INFORMED THAT THE POWER STEERING ASSIST RECALL HAD BEEN SATISFIED PRIOR TO ME PURCHASING IT WITH THE REPROGRAM AND NOTHING REPLACED. I THEN CALLED FORD CUSTOMER CARE WHO CONFIRMED THIS INFORMATION AND THAT I WOULD HAVE TO PAY FOR THE REPAIR MYSELF SINCE THE RECALL WAS ALREADY SATISFIED WITH THE REPROGRAM. WHEN RUNNING A CODE SCANNER IT COMES BACK AS THE TORQUE SENSOR CODE. I AM CURRENTLY BARELY ABLE TO DRIVE THE VEHICLE WITHOUT THE POWER STEERING AND UNABLE TO AFFORD THE $1500-$2000 REPAIR THAT I WAS TOLD "MIGHT WORK" BY THE DEALERSHIP.

Mileage: 232,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. ALSO, THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 146,250. *TT THE CONSUMER STATED MECHANIC DIAGNOSED SENSOR FAILURE, VEHICLE REPAIRED AND RECALIBRATED. *TR

Mileage: 146,250

LOSS OF POWER STEERING AT LOW AND HIGH SPEEDS INTERMITTENTLY ON BOTH CITY AND HIGHWAYS. CAR REPORTED FAULT IN POWER STEERING ASSIST SYSTEM, AND DRIVER EXPERIENCED LOSS OF POWER STEERING FOR 5 - 15 SECONDS AT EACH EVENT. THE VEHICLE WAS UP TO DATE ON ALL RECALLS, AND HAD THE 14S05 COMPLETED BACK IN 2014. DEALERSHIP CONFIRMED THE ISSUE IS A FAILED TORQUE SENSOR. VEHICLE HAS 86K MILES ON THE ODOMETER.

Mileage: 85,656

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF A PARKING SPACE, THE STEERING COLUMN SEIZED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AT A RELATIVE'S HOUSE. THORNHILL FORD LINCOLN (500 FORD FAIRLANE US-119, CHAPMANVILLE, WV) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED DUE TO THE FEES. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED

POWER STEERING ASSIST LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. ONCE I WAS ABLE TO PULL OVER TO A STOP, I PUT THE CAR IN PARK, THE STEERING WHEEL WAS SHAKING WHILE I HAD THE CAR IN PARK. I PUT THE CAR IN GEAR AND WENT TO TURN THE CORNER AND POWER STEERING WAS GONE.

Mileage: 140,000

WHILE I WAS DRIVING MY VEHICLE THE POWER STEERING WENT OUT SUDDENLY WITH NO WARNING WHEN I WAS TURNING LEFT ONTO A BUSY HIGHWAY. THERE WAS AN ERROR CODE OF ELECTRONIC STEERING ASSIST FAULT. IT SUDDENLY CAME BACK ON AND I WAS ABLE TO TURN THE VEHICLE BARELY AVOIDING AN ACCIDENT. I FOUND OUT THAT THIS PART HAD BEEN PART OF A RECALL BY FORD AND WAS SUPPOSEDLY FIXED. THE DEALER REFUSED TO OPEN THE RECALL EVEN THOUGH THERE WERE 3 FIXES AND THEY ONLY DID THE FIRST/CHEAPSET ONE.

Mileage: 109,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN OUT WITHOUT CRASHING. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO DRIVE HOME. THE CONTACT CALLED BILL KNIGHT FORD OF STILLWATER AT (405) 372-7144 (LOCATED AT 4405 W 6TH AVE, STILLWATER, OK 74074) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THERE WOULD BE A DIAGNOSTIC AND REPAIR FEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS FAILED AND CAUSED THE STEERING WHEEL TO VIBRATE ABNORMALLY. IT WAS DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION AND THE EPS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED BY AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL 33713, (727) 231-1323). THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL AND PROVIDED NO SOLUTION OTHER THAN THE DEALER REPLACING THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO LOSE POWER STEERING ABILITY AND THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, HOLLYWOOD, CA), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFICULT TO HANDLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. AFTERWARDS, THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND DROVE HOME. THE DEALER (WEBB FORD, 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322) STATED THAT THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED PER A PREVIOUS UNKNOWN RECALL, AND ONCE A RECALL WAS CLOSED, IT COULD NOT BE RE-OPENED. THE VIN SEARCH REVEALED NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK AND THE STEERING WAS DIFFICULT TO TURN AND FAILED TO MANEUVER. ALSO, THE POWER ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (CARUSO FORD LINCOLN, 3500 CHERRY AVE, LONG BEACH, CA 90807) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

Mileage: 94,000

WAS DRIVING ON SPRING GARDEN STREET...TURNING LEFT ON COLUMBUS BLVD...THERE WAS A STRANGE BEEP NOISE FROM DASH AREA ..THAN LOST POWER STEERING. THE WARNING 'POWER STEERING ASSIST FAILURE' POPPED UP ON SCREEN. WAS VERY HARD TO STEER...AND ALMOST IMPOSSIBLE TO PARK.

Mileage: 130,500

THE POWER STEERING SYSTEM WAS RECALLED BY A PREVIOUS RECALL IN 2014 TO REFLASH THE SYSTEM; HOWEVER, NOW THE ACTUAL SENSORS OF THAT SYSTEM ARE FAILING RESULTING IN LOSS OF POWER STEERING AND SAFETY ISSUES AT LOW SPEEDS. SENOR THAT FAILED IS CL8Z3F818A.

Mileage: 175,000

WHILE DRIVING VEHICLE AT 30 MPH ON CITY STREET, LOST POWER STEERING WHILE MAKING A TURN IN TRAFFIC. VEHICLE CAME CLOSE TO HITTING A PARKED CAR DUE TO SUDDEN AND UNEXPECTED LOSS OF POWER STEERING VEHICLE POSTED A POWER STEERING ASSIST WARNING ON DASHBOARD

Mileage: 85,000

RECEIVED 'POWER STEERING ASSIST FAULT' ERROR. TOOK TO DEALER AND NEEDED TORQUE SENSOR REPLACED . THERE APPEARS TO BE OTHER NIECES/RECALLS RELATED TO THIS. SHOULDN'T FORD PAY FOR THIS REPAIR AND NOT ME? I WOULD LIKE TO BE REIMBURSED.

Mileage: 115,000

WHILE VEHICLE WAS IN MOTION THE POWER STEERING WENT OUT, ALMOST CAUSING TOTAL LOSS OF CONTROL OF CAR. IF THE DRIVER, MY SON, WASN'T AN ATHLETE AND VERY STRONG, THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. AFTER PAYING $135 FOR A DIAGNOSTIC, WAS TOLD THAT THERE WAS A FAULTY STEERING ANGLE SENSOR. THE VEHICLE WAS MANUFACTURED IN MARCH AND WE WERE TOLD BY FORD THAT ONLY ESCAPES MANUFACTURED AFTER SEPTEMBER WERE ELIGIBLE FOR A RECALL FOR THIS SPECIFIC PROBLEM. WE WERE GIVEN A CASE FOR REVIEW - CAS13810835 - FROM FORD BUT WERE TOLD THAT THEY WOULD NOT HELP PAY FOR THE $557.49 BILL (IN ADDITION TO THE $135). WE WERE ALSO TOLD THAT THERE HAVE BEEN MANY COMPLAINTS AND TO SAVE OUR RECEIPTS JUST IN CASE FORD EXPANDS THE RECALL.

Mileage: 33,283

I WAS STOPPED IN A LANE WAITING TO DO A MICHIGAN LEFT TURN, IN CITY TRAFFIC. THE ENGINE STUMBLED, A CHIME WENT OFF, AND I GOT AN ERROR MESSAGE "POWER STEERING ASSIST FAULT". THE ENGINE STALLED. I RE-STARTED THE VEHICLE AND HAD NO POWER STEERING. THERE WAS NO WAY I COULD COMPLETE THE TURN AND I HAD TO GET OUT OF THE VEHICLE (TEMPERATURE OF 14F) AND WAVE VEHICLES BEHIND ME AROUND ME. THE DEALER SAID THAT FORD KNEW ABOUT MARGINAL QUALITY PARTS AND WAS SELECTIVE ABOUT REPLACING THEM.

Mileage: 147,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED. ALSO, THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TASCA FORD MAZDA (200 FALL RIVER AVE, SEEKONK, MA 02771, 800-737-0435) FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE RECALL HAD BEEN SERVICED BY RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, 508-543-3333) AND REFUSED TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

THE STEERING: ELECTRIC POWER ASSIST SYSTEM/TORQUE SENSOR. I HAVE NO POWER STEERING WHAT SO EVER. LOST ALL POWER STEERING. CANNOT DRIVE VEHICLE.

Mileage: 160,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO DIERS FORD LINCOLN (2445 N BROAD ST, FREMONT, NE) WHERE IT WAS DIAGNOSED THAT THE STEERING AND IGNITION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT

Mileage: 25,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH, THE STEERING WHEEL WOULD NOT TURN. THE POWER STEERING WARNING INDICATOR ILLUMINATED BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND A POWER STEERING DEFAULT WARNING DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING FAILURE BECAUSE THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) TWO YEARS AGO AT ALL AMERICAN FORD OF OLD BRIDGE (3698 ROUTE 9 SOUTH, OLD BRIDGE, NJ 08857 (888) 693-3019). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 123,000.

Mileage: 123,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. ALSO, WHILE DRIVING, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO PREMIER FORD (5000 GLENWOOD ROAD, BROOKLYN, NY 11234, PHONE (718)-859-2000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE STEERING COLUMN WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 84,365.

Mileage: 84,365

WHILE DRIVING AT MODERATE SPEED THE STEERING BECAME VERY STIFF AND THE VEHICLE WAS DIFFICULT TO TURN OFF THE ROAD. THERE WAS NO INDICATION OF A PROBLEM BEFORE THE INCIDENT. THE DASH MESSAGE WAS THAT OF A STEERING FAILURE. REPAIRS WERE APPROXIMATELY $1,200.00

Mileage: 124,000

STEERING CAPABILITY SUDDENLY MALFUNCTIONED. FORTUNATELY, VEHICLE WAS PARKED IN DRIVEWAY. UPON STARTING ENGINE, STEERING WHEEL WOULD NOT TURN WITHOUT SIGNIFICANT EFFORT. IN NO WAY WOULD IT HAVE BEEN SAFE TO OPERATE VEHICLE ON THE ROAD IN THAT CONDITION. THE STEERING COLUMN DISPLAYED NO PREVIOUS SIGNS OF DEGRADATION LEADING UP TO MALFUNCTION.

Mileage: 140,000

LOSS OF STEERING WHILE DRIVING. THE STEERING WHEEL LOCKED IN A STRAIGHT AHEAD POSITION WHILE TURNING ON A CITY STREET. A ALERT CAME ON THE DASH SAYING ELECTRONIC STEERING ASSIST SENSOR FAILED. THE VEHICLE LOST ALL POWER TO THE STEERING AND MADE THE CAR HARD TO TURN. I WAS ON A CITY STREET.

Mileage: 103,000

POWER STEERING ASSIST FAULT. CAR COMPUTER WAS REPROGRAMMED JULY 2014 AS PER RECALL 14S05. NOW UNABLE TO DRIVE BECAUSE OF FAULT/FAILURE. 108,000 MILES. DAUGHTER WAS DRIVING ON LOCAL ROAD WHEN SHE LOST ALL POWER STEERING. VERY DIFFICULT TO MANUEVER TO SAFE PLACE. WORSE THAN THE OLD MANUAL STEERING CARS.

Mileage: 108,000

HAVE TO PUSH IN KEY HARD TO START VEHICLE.

Mileage: 90,000

THE ELECTRIC ASSIST STEERING SEIZED UP WHILST CAR WAS IN MOTION AND ALMOST CAUSED A WRECK. THE CAR HAS INTERMITTENT ELECTRICAL MALFUNCTIONS AND WARNING LIGHTS FLASHING AND IT IS GETTING WORSE. THIS HAPPENED ALL AT ONCE WITH VERY LITTLE WARNING AND COULD HAVE CAUSED A VEHICLE CRASH WITH MY 74 YEAR OLD SICKLY MOTHER AT THE WHEEL. AN ASCE CERTIFIED MASTER MECHANIC I TRUST INSPECTED IT AFTER THE FACT AND ADVISED I TAKE THE CAR OFF THE ROAD AND SEARCH FOR A FACTORY RECALL BECAUSE HE HAD NEVER SEEN ANYTHING LIKE THIS HAPPEN WITH NORMAL WEAR. BE WARNED FORD ESCAPE OWNERS. THIS COULD HAVE BEEN FATAL AT HIGH SPEEDS DURING A TURNING MANEUVER. MY MOTHER WAS DRIVING LOCALLY AND AT SPEEDS UNDER 50 MPH

Mileage: 115,450

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. DURING THE FAILURE, THE WARNING MESSAGE "POWER ASSIST FAULT" DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (AVALAN FORD IN MARROW, GA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED IN 2015 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,500.

Mileage: 100,500

2010 FORD ESCAPE, LOST STEERING POWER WHILE DRIVING AT LOW SPEED BRIEFLY (ABOUT 1-2 SECONDS) AND POWER CAME BACK AGAIN. ALARM WAS HEARD AT SAME TIME. THIS HAPPENS RANDOMLY ABOUT ONCE A WEEK SINCE LAST YEAR. THERE WAS A RECALL AND DEALER REPROGRAMED SOME SOFTWARE ABOUT 2 YEARS AGO.

Mileage: 100,000

I PARKED MY CAR AND ONCE TRIED TO DRIVE THE NEXT DAY,I FELT THE STEERING WHEEL TO HARD.

Mileage: 576,000

POWER STEERING ASSIST FAULT LIGHT CAME ON NOW I HAVE NO POWER STEERING, CHECK FUEL INLET LIGHT COVER LIGHT KEEPS COMING ON, MY TRANSMISSION SEEMS TO LAG ALIT AND STUFFERS UP HILLS AND IF I TRY TO PASS ANYONE

WHILE DRIVING ON THE HIGHWAY DOING THE SPEED LIMIT OF 70 THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND THEN THE CAR BECAME VERY DIFFICULT AND EXTREMELY HARD TO TURN THERE WAS NO WARNING IT JUST HAPPENED QUICKLY CHECKED THE POWER STEERING FLUID EVERYTHING WAS FINE. WHEN LOOKED UP THERE SHOWED A RECALL ON SOME WEBSITE AND COMPLAINTS THE DEALERSHIP TOLD US THERE WERE NO RECALLS. I DON'T UNDERSTAND WHAT OR WHY THIS IS HAPPENING.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 55 MPH, THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MAKE A TURN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER (ADVANTAGE FORD LINCOLN, 1031 CENTRAL AVE, DUARTE, CA 91010) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.

Mileage: 92,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED WHEN MAKING A LEFT TURN. THE CONTACT WAS UNAWARE OF ANY WARNING INDICATORS ILLUMINATING, BUT A BEEPING SOUND WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF NO OPEN RECALLS. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING ABILITY AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD THREE CHIMES AND THE STEERING WHEEL JERKED TO THE RIGHT MOMENTARILY. THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED IN 2015 BY CROSSROADS FORD IN SANFORD, NORTH CAROLINA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,563.

Mileage: 113,563

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

LOSS OF STEERING WHILE DRIVING. THE STEERING WHEEL LOCKED IN A STRAIGHT AHEAD POSITION WHILE TURNING ON A CITY STREET. A ALERT CAME ON THE DASH SAYING ELECTRONIC STEERING ASSIST SENSOR FAILED. THE VEHICLE LOST ALL POWER TO THE STEERING AND MADE THE CAR HARD TO TURN. CHECKED RECALLS AND THERE IS A RECALL ON THE SENSORS BUT MY VEHICLE IS NOT ON THE RECALL LIST.

Mileage: 118,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN RIGHT OR LEFT. THE VEHICLE WAS TAKEN TO GURLEY LEEP FORD MOTOR DEALER, BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE CONTACT THEN TOOK THE VEHICLE TO GATE CHEVY WORLD DEALER IN MISHAWAKA, IN WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. IN 2014, THE VEHICLE WAS SERVICED PER A NHTSA CAMPAIGN AT GURLEY LEEP FORD MOTOR DEALER, BEND, IN. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE RECALL HAD EXPIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. ...UPDATED 11/15/17 *BF THE CONSUMER STATED NO PARTS WERE REPLACED THE DEALER SIMPLY PERFORMED A SOFTWARE UPDATE. *JS

Mileage: 190,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING ABILITY FAILED. WHILE DRIVING APPROXIMATELY 65 TO 70 MPH, THE STEERING WHEEL SHOOK AND BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TIFFANY FORD DEALER (HOLLISTER, CALIFORNIA 831-637-4461) IN 2014 TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE RECALL REQUIRED AN INSPECTION AND THE PART TO BE REPLACED IF THE VEHICLE EXHIBITED THE FAILURE; HOWEVER, THE CONTACT'S VEHICLE DID NOT EXHIBIT THE FAILURE AT THE TIME OF INSPECTION. THE VEHICLE WAS TOWED BACK TO TIFFANY FORD FOR DIAGNOSTIC TESTING, WHICH CONFIRMED THAT THE POWER STEERING ASSIST FAILED AND THAT THE VEHICLE WAS EXHIBITING THE FAILURE LISTED IN THE RECALL. THE MANUFACTURER DENIED ASSISTING WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 07/18/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

Mileage: 135,000

I WAS DRIVING DOWN THE HIGHWAY GOING AROUND A TURN THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE STEERING BECAME HARD LIKE NO POWER STEERING. SHUT CAR OFF WHEN I ARRIVED AT DESTINATION STARTED VEHICLE AGAIN LIGHTS WERE OFF DROVE A LITTLE WAYS SAME THING HAPPEND AGAIN

Mileage: 100,000

WAS DRIVING ON THE INTERSTATE WHEN A POWER STEERING SENSOR LIT UP. MIKE AT FORD IS TELLING US THE RECALL WAS DONE ON THIS VEHICLE IN AUGUST OF 2014, BY THE PREVIOUS OWNER. THEREFORE, FORD IS NOT LIABLE, THOUGH IT IS THE SAME PROBLEM. WE HAVE HAD TWO OTHER MECHANICS LOOK AT IT. BOTH HAVE SAID, THERE ARE NUMEROUS COMPLAINTS WITH THE SAME THING.

Mileage: 170,000

TORQUE SENSOR FOR STEERING CONTROL MALFUNCTIONING. STEERING WHEEL MOVING ON IT'S OWN WHEN STOPPED AND MOVING. WHEN GOING DOWN HIGHWAY AT HIGH SPEED, CAN FEEL SUDDEN JERK OF WHEEL SIDE TO SIDE.

Mileage: 105,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING COLUMN STARTED TO VIBRATE. THE NEXT DAY, AFTER STARTING THE ENGINE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

I RECEIVED A RECALL LETTER FOR MY 2010 ESCAPE CONCERNING THE ELECTRICAL POWER STEERING SYSTEM. WHEN THE CAR WAS TAKEN TO THE DEALER THERE WERE NO CODES BUT THEY "REPROGRAMMED" THE SENSOR. NOW TWO YEARS LATER THE TORQUE SENSOR HAS GONE BAD CAUSE THE POWER STEERING TO STOP WORK WHILE DRIVING. WHEN I GO BACK TO THE DEALER THEY SAY THEY WONT DO ANYTHING SINCE IT WAS REPROGRAMMED ALREADY. THE SAFETY ISSUE STILL EXIST.

Mileage: 152,000

STEERING WHEEL VIBRATES AND ENTIRE CAR SHAKES WHEN STOPPED OR MOVING. SOMETIMES YOU CAN REDUCE THE SEVERITY OF IT BY APPLYING A SLIGHT TURN OF THE WHEEL, BUT EVEN THEN IT OFTEN STARTS AGAIN. IT EVEN OCCURS AT HIGHWAY SPEED AND IS VERY DISTRACTING.

Mileage: 176,000

THE POWER STEERING FAILED WITH OUT NOTICE ON MY WIFE AND CAUSED HER TO LOSE CONTROL ENTERING OUR DRIVEWAY. SHE DROVE INTO THE MAILBOX AND FRONT DITCH. I PULLED THE SUV OUT AND WE TOOK THE VEHICLE TO THE LOCAL FORD DEALER DUE TO THIS CONCERN AND RECALL 14V284000. THE STEERING UNIT HAD FAILED AS CLAIMED IN THE RECALL ISSUED BY FORD, HOWEVER THEY CLAIM SINCE IT WAS CHECKED A YEAR AND A HALF OK IT IS NO LONGER COVERED. THIS IS THE RECALLED PART THAT FAILED AND IT WAS NEVER REPLACED JUST CHECKED. THEY ARE TRYING TO CHARGE ME $800 FOR THE TORQUE SENSOR WHICH FAILED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED FREE OF CHARGE. UPDATED 05/26/2017 *JS

Mileage: 175,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING 45 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS ALSO BROUGHT TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND HOUSING WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,060.

Mileage: 104,060

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SHOOK AND THERE WAS NO STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TORQUE STEERING SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE TWO YEARS AGO WITH A SOFTWARE UPDATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

I WAS DRIVING ON THE FREEWAY AND MY STEERING WHEEL FROZE, I WAS NOT ABLE TO MOVE IT. IT WAS THE SCARIEST THING. THERE WAS AN IMMEDIATE DING IN MY CAR AND IT SAID POWER STEERING ASSIST FAULT, OR SIMILAR. I WAS ABLE TO GET TO WORK (THANK GOODNESS) AND CALLED THE FORD DEALERSHIP, I CALLED MY INSURANCE COMPANY AND HAD IT TOWED TO THEM BECAUSE THE STEERING WHEEL WAS SO HARD TO TURN, I WAS AFRAID I WOULD NOT BE ABLE TO TURN LEFT OR RIGHT. I DO NOT KNOW IF THEY WILL HONOR RECALLS FROM READING NUMEROUS ISSUES WITH RESPONSES I HAVE READ, THEY ARE NO LONGER HONORING THEM. I AM A 2ND OWNER OF THE CAR AND DID NOT KNOW ANYTHING ABOUT THIS. THIS SHOULD BE AN ONGOING RECALL, THIS WAS VERY SCARY AND IF MY KIDS WERE IN THE CAR... THIS IS A HUGE SAFETY ISSUE... WITHOUT WARNING IT GOES OUT? THIS COULD HAVE ENDED A LOT WORSE. *TR

Mileage: 146,000

A FEW WEEKS AGO I BEGAN NOTICING THAT MY STEERING WHEEL WOULD VIBRATE (REALLY MORE OF A JERKING BACK AND FORTH MOTION) WHILE THE CAR WAS IDLING. SOON IT WAS DOING IT EVERY TIME THE CAR SLOWED OR STOPPED. NOW I CAN FEEL THE JERKING OF THE WHEEL EVEN WHILE DRIVING. I TOOK THE CAR IN TO A FIRESTONE FOR SERVICE WHO TOLD ME THAT THIS WAS PART OF A FORD RECALL (14-S05) AND THAT I NEEDED TO TAKE IT TO A FORD DEALERSHIP. THE FORD DEALERSHIP IS TELLING ME THAT THE RECALL IS CLOSED AND THAT I NEED TO PAY $1000 FOR A NEW STEERING COLUMN. I CALLED FORD WHO SAID THAT THERE IS NOTHING THEY CAN DO. THIS IS A MAJOR SAFETY ISSUE AS THE POWER STEERING CAN COMPLETELY GO OUT (WHICH THEY KNOW). MANY OTHERS HAVE HAD ISSUES GETTING FORD TO HONOR THE RECALL AND FIX THEIR STEERING COLUMN. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL STARTED TO INDEPENDENTLY VEER TO THE RIGHT. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL STARTED TO SHAKE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORCH SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,456. *TR

Mileage: 86,456

IN JULY 2014, FORD ISSUED A RECALL (14S05/NHTSA RECALL 14V-284) FOR DEFECTIVE TORQUE SENSORS (FOR POWER STEERING). MY VEHICLE WAS RECALLED. FORD HAD AN OPTION OF RE-PROGRAMMING OR REPLACING THE PART. ALTHOUGH I WASN'T EXPERIENCING A PROBLEM AT THE TIME, FORD REPROGRAMMED MY VEHICLE IN JULY 2014. BUT IN JAN. 2017, THE DEFECTIVE PART FAILED AND THE POWER STEERING WAS LOST WHILE DRIVING ON A LOCAL STREET.. I HAD TO REPLACE THE TORQUE SENSOR AT THE FORD SERVICE DEALER IN PUTNAM, CT AT A COST OF OVER $500. I ENDED UP PAYING TO REPLACE AN ADMITTEDLY DEFECTIVE PART WHICH SHOULD HAVE BEEN THE RESPONSIBILITY OF FORD. I BELIEVE THE RE-PROGRAMMING DID NOT ADDRESS THE ISSUE AND THAT THE DEFECTIVE PART SHOULD HAVE BEEN REPLACED. *TR

Mileage: 140,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE POWER STEERING ASSIST WARNING MESSAGE APPEARED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

I HAD MY CAR PROGRAMMING UPDATED AND JUST RECENTLY, MY POWER STEERING WENT COMPLETELY OUT WHICH IS CAUSING ME TO NEED MY WHOLE STEERING COLUMN REPLACED. I CONTACTED FORD, HOWEVER, THEY STATED SINCE THEY "CLOSED" RECALL 14S05, THEY WOULD NOT COVER THE DAMAGES. MY CAR HAS BEEN IN THE SHOP FOR A WEEK NOW AS I BATTLE WITH FORD. FORD AND STERLING MCCALL ARE RUDE AND WILL NEED ASSIST WITH THIS ISSUE AS THE RECALL REPAIR HAS FAILED THE 1ST TIME AND NOW THE POWER STEERING WILL NEED TO BE REPLACED. I WAS IN MOTION WITH MY 6 MONTH OLD DAUGHTER WHEN THE STEERING WHEN OUT, BUT LUCKILY WE WERE ABLE TO AVOID AN ACCIDENT.

Mileage: 70,000

WE HAVE A FORD ESCAPE WITH 76000 MI. THE STEERING WENT OUT AS WE DRIVING . FORD SAID IT WOULD COST 1400 HUNDRED DOLLARS. PAY IT. *TR

Mileage: 76,000

MY DAUGHTER [XXX]- WHILE DRIVING POWER STEERING FAILED- LOCKING UP THE STEERING WHEEL AND MAKING IT VERY DIFFICULT TO TURN THE VEHICLE. "POWER STEERING ASSIST FAULT" WARNING LIGHT ON DASH- BROUGHT TO SAXON FORD, MPLS TO DISCUSS- SAID NOR RECALL EVEN THOUGH WEB IS FULL OF THIS SAME PROBLEM WITH VEHICLE SAID THIS ONE NOT IN RECALL. $950 LATER REPLACED THE POWER STEERING TORQUE SENSOR- (CODE DTC2278) (BUT NOW HORN DOES NOT WORK ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 122,000

STEERING COLUMN NOT WORKING STATIONARY OR IN MOTION

Mileage: 119,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "POWER STEERING ASSIST FAULT" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

2010 FORD ESCAPE WAS STATIONARY WHEN AN ERROR MESSAGE APPEARED ON THE DASHBOARD INDICATING "POWER STEERING FAULT." THE WHEEL WOULD TURN BUT ONLY WITH GREAT EFFORT. MY MECHANIC INDICATED THE POWER STEERING MODULE NEEDED TO BE REPLACED AND IS COVERED BY A FORD RECALL. FURTHER INVESTIGATION REVEALED THAT, WHILE SUBJECT TO THE FORD RECALL, THE DEALER "UPDATED THE SOFTWARE" AND FORD WOULD NOT REPAIR THE FAULTY POWER STEERING MODULE. POWER STEERING MODULES SHOULD NOT FAIL. IF THEY ARE PRONE TO FAILURE THEY SHOULD BE RECALLED AND REPLACED.

Mileage: 99,000

FORD ESCAPE POWER ASSIST STEERING RECALL JUST PURCHASED VEHICLE OCT 14 2016. NOV 7,2016 THE POWER STEERING ASSIST WENT OUT WHEN MAKING A LEFT TURN AT 10MPH. FOUND OUT THERE WAS A RECALL ON THIS, TOOK TO DEALERSHIP & THEY TOLD ME NO RECALL ON THIS VEHICLE WAS FOUND. DEALERSHIP WANTS $700 TO FIX. CONTACTED FORD CUSTOMER SUPPORT & WAS INFORMED THAT A SYSTEM UPDATE WAS DONE IN AUG 2014 FOR THE RECALL. ON 2ND CALL TO FORD CUST SPT, A "INVESTIGATION" WAS OPENED & SENT TO DEALERSHIP TO HAVE THEM TRY TO WORK WITH IT. AFTER NUMEROUS PHONE CALLS, BOTH THE DEALERSHIP & FORD CUST SUPPORT WERE BOTH PUTTING IT OFF ON THE OTHER TO WORK WITH THE ISSUE. I FEEL THAT THIS RECALL SHOULD BE AN ONGOING RECALL IF THEY ARE ONLY GOING TO DO THE SYSTEM UPDATE & NOT REPLACE THE STEERING SHAFT TORQUE SENSOR ON THE FIRST OCCURRENCE, OR THAT THE STEERING SHAFT TORQUE SENSOR SHOULD JUST BE REPLACED INSTEAD OF A SYSTEM UPDATE AT NO COST TO THE VEHICLE OWNER. THERE ARE TOO MANY COMPLAINTS THAT I'VE READ IN THE LAST 48HRS OF THIS HAPPENING OVER & OVER AGAIN TO PEOPLE WHO'VE HAD ONLY THE SYSTEM UPDATE. I'M CURRENTLY WAITING ON A PHONE CALL FROM THE DEALERSHIP TO HAVE THIS SITUATION TAKEN CARE OF, ON THEIR PART. I WILL NOT STOP VOICING MYSELF, ON BEHALF OF OTHERS WHO'VE HAD THIS SAME ISSUE HAPPEN TO THEM, MORE THAN ONCE!!

Mileage: 127,000

STEERING WHEEL SHAKE VEHICLE IS PARKED RUNNING AT IDLE AND THE STEERING WHEEL SHAKES BACK AND FORTH WITH OUT TOUCHING IT. THIS SHAKE ALSO OCCURS WHILE DRIVING DOWN THE ROAD AT 55 MPH. *TR

Mileage: 203,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE AND BOLT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE POWER STEERING MALFUNCTIONED AND IT BECAME VERY DIFFICULT TO STEER OR TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,000. UPDATED 01/06/2017*CT CONSUMER STATED TO FIX THIS PROBLEM PERFORMED 11-05-14 BY THE SAME DEALER. PART FAILED 10-25-16 DEALER CHARGED $729 TO FIX SAID NO WARRANTY ON PLUS TOOK 4 DAYS TO FIX $120 CAR RENTAL. UPDATED 06/25/18*JB

Mileage: 58,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING SEIZED. THE DEALER STATED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000. UPDATED 12/01/16*LJ

Mileage: 167,000

COMPLETE LOSS OF POWER STEERING 65 MILES PER HOUR I 94 DRY PAVEMENT

Mileage: 60,000

WHEN I WAS TAKEN A LEFT TURN, IN THE MIDDLE OF THAT TURN THE POWER STEERING WENT OUT. IT ALL MOST CAUSE A ACCIDENT. FORD HAD A RECALL ON A SOFTWARE UPGRADE LAST YEAR AN, BECAUSE I HAD THIS DONE THEY WILL NOT COVER ANY OF THE COST FOR REPAIRS.

Mileage: 53,000

THIS CAN HAPPEN ANY TIME THE ENGINE IS STOP, WHILE PARK AT HOME,SHOPPING ANY WHERE THE ENGINE IS STOP . TO START THE KEY IN INSERTED TO STEERING COLUMN OPENING AND IT WILL NOT ENGAGE PROPERLY AT TIMES IT TAKES TO MOVE BACK AND FORT THE KEY WHILE INSERTED AND IT WILL START, THIS IS HAPPENING MORE OFTEN NOW. TOOK THE ESCAPE TO GRAND PRAIRIE FORD TEXAS AND THEY SAID IT WAS THE STEERING COLUMN LOCK MODULE NEED TO BE REPLACE PLUS AN ALIGNMENT TOTAL FOR $787.65 UNDERSTAND THAT THE 2009 ESCAPE HAS THE SAME PROBLEM BUT FORD HAS ISSUED A RECALL ON IT BUT NOT THE 2010, THIS IS RATHER ABSURD SINCE THE KNOW THE PROBLEM. NOW I HAVE THE CHOICE TO REPAIR OR DRIVE UNTIL THE KEY NO LONGER WORKS, WHAT A CHOICE, I'M A WIDOWER , RETIRED AND LIVE ON SS, THANKS FORD.

THE IGNITION SWITCH ON MY VEHICLE NO LONGER WORKS AND HAS TO BE REPLACED. THIS IS A RECALL FOR THE 2009 FORD ESCAPE BUT NOT THE 2010 AND FORD IS TELLING ME I HAVE TO PAY BETWEEN $500 AND $600 TO FIX SOMETHING THEY KNOW IF BROKEN. THE ADVISOR EVEN TOLD ME THAT FORD IS AWARE IT IS THE EXACT SAME PARTS IN THE 2009 AND 2010 THAT IS BROKEN BUT FORD WILL NOT ISSUE A RECALL UNTIL ENOUGH PEOPLE COMPLAIN ABOUT THE ISSUE. WHAT KIND OF CRAP IS THAT. SO I NOW HAVE A VEHICLE I AM STILL MAKING PAYMENTS ON BECAUSE I PURCHASED IT PREOWNED AND CANNOT DRIVE IT BECAUSE FORD HAS DEFECTIVE PARTS IN THE VEHICLE AND REFUSES TO OWN UP TO IT UNTIL ENOUGH PEOPLE COME FORWARD TO COMPLAIN ABOUT IT. I SPOKE WITH AN ADVISOR AT THE FIVE STAR FORD IN PLANO, TEXAS.

Mileage: 80,000

TAKATA RECALL

MY 2010 FORD ESCAPE HAS A MISFIRE BETWEEN THE STEERING OR IGNITION COLUMN AND THE ELECTRICAL SYSTEM, THE CAR RIDES VERY ROUGH AND HAS LOST POWER STEERING DURING DRIVING ON A HIGHWAY, BROUGHT INTO FORD DEALERSHIP AND THEY SAID NO RECALL FOR THE PARTS NEEDED TO REPAIR, I READ THENHTSA REPORTS AND READ ALL THE FACTS THAT HAPPENED TO MY CAR IT SAID IT IS THE CONTROL MODULE AND INSTRUMENT CLUSTER MODULE.. BUT DEALERSHIP SAID NO RECALL.

Mileage: 15

A RECALL WAS ISSUED IN 2014 FOR THE POWER STEERING. I TOOK MY VEHICLE TO THE DEALER AND THE "FIXED" THE RECALL IN OCT OF 2014. TODAY THE POWER STEERING FAILED WHILE MY HUSBAND WAS DRIVING THE CAR. HE WAS ALSO MAKING A TURN IN A BUSY INTERSECTION. HAD I BEEN DRIVING, I WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR WITH MANUAL STEERING AND MAY HAVE CAUSED AN ACCIDENT. I HAVE PUT LESS THAN 20K MILES ON THE CAR SINCE THE "FIX" BUT I AM OUTSIDE THE 2 YEAR OR 12,000 MILE WARRANTY PERIOD FOR THE RECALL. IT TAKES MY ABOUT 30 SECONDS TO FIND OTHERS ON FORUMS THAT THIS EXACT SAME THING HAS HAPPENED TO. I DON'T THINK A SOFTWARE FIX (WHICH IS WHAT WAS DONE) WAS THE APPROPRIATE FIX FOR A DETERMINED FAULTY PART, THE TORQUE SENSOR. FORD NEEDS TO DO THE RIGHT THING AND RECALL THE PART AND NOT TAKE THE EASY WAY OUT AND DO A SOFTWARE UPDATE.

Mileage: 100,000

TAKATA RECALL

Mileage: 85,000

POWER STEERING SUDDENLY WENT OUT WHILE MY WIFE AND HER CLIENT WERE PARKING AT A RETAIL STORE. POWER STEERING HAS NOT RETURNED SINCE. MY WIFE WAS ABLE TO PARK THE VEHICLE SAFELY BUT NOT ABLE TO STEER IT TO MOVE THE VEHICLE ANYWHERE AFTER THAT (I HAD TO WRESTLE WITH THE STEERING TO MOVE THE VEHICLE TO A REPAIR FACILITY). THE LOCAL FORD DEALERSHIP DIAGNOSED THIS AS A TORQUE SENSOR FAILURE. RECALL 14S05 SERVICE WAS PERFORMED IN 2014 IN AS MUCH AS THE SOFTWARE FOR THE SYSTEM WAS UPDATED -NO PARTS WERE REPLACED. FORD HAS STATED THAT THE TORQUE SENSORS IN THE AFFECTED VEHICLES ARE KNOWN TO BE FAULTY YET, WHEN A UNIT FAILS (LIKE MINE) AFTER THE SOFTWARE HAS BEEN UPDATED, THEY REFUSE TO FIX IT. MY VEHICLE HAS JUST OVER 83,000 MILES WHICH IS WELL BELOW THE REASONABLE LIFE EXPECTANCY FOR A TORQUE SENSOR. FORD CUSTOMER SERVICE AND RECALL DEPARTMENTS HAVE REFUSED ANY FURTHER REMEDIATION.

Mileage: 83,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER AND SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V4280000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD EXPERIENCED NO FAILURES BEFORE THE RECALL. SINCE THE SOFTWARE UPDATE, THE VEHICLE EXPERIENCED ISSUES WITH THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

LOST POWER STEERING SUDDENLY WHEN TURNING CORNER

Mileage: 123,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE POWER STEERING WARNING LIGHT ILLUMINATED AFTER THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,291. UPDATED 06/14/16*LJ *TR

Mileage: 130,291

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VIOLENTLY SHAKE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE TURN SIGNALS FAILED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BEGAN TO SHAKE VILOENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING BOX WAS FAULTY AND THE STEERING COLUMN NEEDED TO BE REPLACED. IN 2014, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

MY POWER STERING SENSOR LIGHT CAME ON AND HAD TO BE REPLACED THERE IS A RECALL ON THIS BUT NOT WITH MY VIN NUMBER I WANT TO KNOW WHY NOT WHEN I HAD THE SAME PROBLEM AS THE RECALL AND IT WAS FOR 2008-2011 ESCAPES

Mileage: 143,929

MY VEHICLE IS DISPLAYING THE ELECTRIC STEERING ASSIST FAILURE WARNING AND THE STEERING WHEEL IS SHUDDERING AT ALL SPEEDS. THE STEERING WHEEL ALSO PUSHES BACK AT TIMES. PROBLEM STARTED AT 115,000 MILES. I HAVE HAD EXTENSIVE COMMUNICATION WITH FMC AND THEY STEADFASTLY REFUSED TO ADMIT ANY LIABILITY. THEY SAY THAT THEY WILL NEVER FIX THIS ISSUE UNDER ANY CIRCUMSTANCES UNLESS THE FEDERAL GOVERNMENT FORCES THEM TO DO SO. THEY SUGGEST THAT I HAVE A DEALER FIX IT AT MY EXPENSE. THERE HAVE BEEN MANY REPORTS OF INSTANTANEOUS FAILURES RESULTING IN LOSS OF CONTROL. THIS IS AN INHERENT PROBLEM WITH ALL SECOND GENERATION ESCAPES. OVER 1 MILLION FORD VEHICLES HAVE THE FAULTY COMPONENTS. FORD IS STONEWALLING THE PROBLEM IN AN ATTEMPT TO AVOID THE MULTI BILLION DOLLAR TAB. YOU MUST ACT QUICKLY! MOST OF US DO NOT HAVE $1500 TO REPLACE THE ELECTRIC STEERING UNIT. MANY WILL CONTINUE TO DRIVE AND ENDANGER OTHERS IN RAPIDLY INCREASING NUMBERS. I CAN SEND MY COMMUNICATION WITH FMC.

POWER STEERING STOPPED WORKING AS I DROVE. GOOGLED, LOTS OF PROBLEMS, BAD PART IN STEERING COLUMN, SOME RECALLED NOT THIS VIN. SHOULD BE.

Mileage: 86,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH AND MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN HOME AND PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

Mileage: 165,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEER SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING ASSIST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT MENTIONED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 60,000. ......UPDATED 04/01/16 *BF *JS

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VENT CONTROLS FAILED WITHOUT WARNING. THE CONTACT WAS UNABLE TO USE THE AIR CONDITIONING AND HEATING FUNCTION. YEARS BEFORE, THE DEALER REPLACED THE POWER STEERING CONTROL MODULE AND THE IC MODULE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR AND BLOWER MOTOR FAILED. THE CONTACT LATER EXPERIENCED AN EXTREMELY STRONG VIBRATION IN THE STEERING WHEEL AND THE POWER STEERING WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER REPLACED THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,411.

Mileage: 97,411

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 70 MPH ON THE INTERSTATE, THE POWER STEERING FAILED WITHOUT WARNING. IN ORDER TO DRIVE THE VEHICLE AND FEEL SAFE, THE VEHICLE WAS DRIVEN HOME VIA BACK ROADS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH IN THE STEERING COLUMN AND THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,200.

Mileage: 95,200

VEHICLE WAS TAKEN INTO FORD DEALERSHIP TO HAVE RECALL 14S05C PERFORMED (SEPT 2015). AT THAT TIME THERE WERE NO DIAGNOSTIC TROUBLE CODES SHOWING IN THE POWER STEERING CONTROL MODULE. IN JAN 2016 ON 3 SEPARATE OCCASIONS THE STEERING WHEEL SHOOK BACK AND FORTH AND A CHIME SOUNDED WHILE THE VEHICLE WAS IN GEAR AND STOPPED AT A STOP SIGN. NO LIGHT WAS LEFT TURNED ON ON THE DASHBOARD. I READ THE SERVICE CODES FROM THE POWER STEERING CONTROL MODULE AND CODE B2278 WAS PRESENT. UPON RETURNING TO THE DEALERSHIP I WAS INFORMED THAT FORD IS NOT RESPONSIBLE FOR REPLACING THE FAILING PART (THAT WOULD HAVE BEEN COVERED UNDER THE RECALL IF THE CODE WAS PRESENT WHEN I FIRST BROUGHT THE VEHICLE IN).

Mileage: 71,800

INTERMITTENT POWER STEERING FAILURE. THIS FAILURE HAS HAPPENED FOUR TIMES IN THE PAST YEAR. THE POWER STEERING FAILED AT LOW AND MODERATE SPEEDS, ON CITY STREETS, WITHOUT WARNING. THIS ISSUE IS VERY DANGEROUS AND COULD EASILY CASE AN ACCIDENT. I HAVE CONTACTED CUSTOMER SERVICE AND HAVE BEEN REFERRED TO A LOCAL DEALER TO INVESTIGATE THE PROBLEM.

Mileage: 3

I WAS MAKING A LONG DISTANCE ROAD TRIP AND BEGAN TO NOTICE SUBTLE VIBRATIONS IN THE STEERING WHEEL. THE VIBRATIONS BEGAN TO INCREASE IN INTENSITY OVER TIME, MOST NOTICEABLY WHEN THE CAR WAS AT IDLE. AT ONE POINT THE VIBRATIONS WERE VERY INTENSE DURING IDLE. AFTER A REST STOP I TURNED THE CAR ON AND TRIED TO TURN THE STEERING WHEEL BUT HAD MUCH DIFFICULTY. THE ELECTRONIC POWER STEERING ASSIST WAS NOT FUNCTIONING. I HAD PREVIOUSLY BROUGHT MY ESCAPE TO A FORD DEALERSHIP FOR RECALL #14S05 WHERE THEY UPDATED THE PSCM TO ADDRESS THE ISSUE I WAS EXPERIENCING NOW. THE TORQUE SENSOR HAS FAILED CAUSING THE EPAS TO SHUT OFF EVEN AFTER MY CAR WAS SUPPOSEDLY FIXED A YEAR PRIOR. FORD HAS FAILED TO ADDRESS THE ISSUE FULLY AND THE WORK DONE TO CORRECT RECALL #14S05 IS INSUFFICIENT.

Mileage: 139,000

FORD ONLY PUT A ALARM ON DURING RECALL TAKEN BACK 2 MONTHS LATER TO BE TOLD WOULD NOT COVER COST OF ECM SENSOR WHICH COST $500.00. THIS IS A SAFETY ISSUE THAT FORD WILL NOT COVER. THEY FOUND A WAY AROUND REPLACING IT WITH A ALARM. HOW ARE YOU ABLE TO SAFELY STEER THE VEHICLE GOING 55 WHEN THE ALARM GOES OFF THE SIDE OF THE RODE. THIS IS VERY DAUGEROUS. IT WENT OUT TWICE ON ME. THIS NEEDS TO BE LOOKED IN TO IMMEDIATELY.

Mileage: 131,000

I HAD BEEN DRIVING, THEN MADE A BRIEF STOP. WHEN I STARTED MY CAR AND PUT IN "DRIVE" TO BEGIN DRIVING, MY POWER STEERING WAS OUT. IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. LUCKILY I WAS ONLY ABOUT 1.5 MILES AWAY. I MANAGED TO GET HOME BUT HAD THE CAR TOWED TO NORTHGATE FORD IN CINCINNATI, OH THE NEXT MORNING. AFTER 3 DAYS AT THE DEALERSHIP, THEY CALLED TO SAY THERE WAS NOTHING WRONG WITH IT. I KNOW THAT OTHER FORD ESCAPES HAVE BEEN RECALLED FOR THE POWER STEERING GOING OUT, BUT CHECKED MY VIN AND MINE WAS NOT INVOLVED......YET! TWO MONTHS LATER, I TOOK THE CAR IN FOR CONTINUING DIFFICULTY WITH STARTING (NOTHING WOULD HAPPEN FOR ABOUT 10 TURNS OF THE KEY, THEN IMMEDIATELY WOULD START) AND INABILITY TO UNLOCK/LOCK CAR WITH FOB DESPITE CHANGING BATTERY. THEY HAD TO REPLACE THE IGNITION LOCK CYLINDER, CYLINDER MODULE AND BOLT. SUDDENLY THE CAR BOTH STARTED RIGHT AWAY AND THE REMOTE KEY FOB WORKED AS WELL.

Mileage: 58,000

THE POWER STEERING FAILS CONSTANTLY, LOOKED UP AND FOUND PLENTY OF RECALL INFORMATION ON IT. TAKE IT TO DEALERASE AND THEY SAY NO RECALL, ALTHOUGH IT MATCHES EVERYTHING IN THE RECALL I'M CURRENTLY LOOKING AT ON THIS WEBSITE. THEY REFUSE TO DO ANYTHING ABOUT IT. CALLED THEIR CORPORATE OFFICE AND WAS GIVEN THE SAME INFO.

Mileage: 127,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 55 MPH, THE STEERING WHEEL SHOOK AND BECAME DIFFICULT TO STEER. THE POWER STEERING FAULT WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND SHUT OFF. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

Mileage: 121,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), THE EPS WARNING LIGHT ILLUMINATED. IN ADDITION TWO WEEKS LATER, THE STEERING WHEEL VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO DETER THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING LESS THAN 10 MPH, THERE WAS A POWER STEERING FAILURE AND SUDDEN LOSS OF POWER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD BY APPLYING FORCE TO THE STEERING WHEEL. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF AND LATER RESTARTED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 34,500. UPDATED 01/12/16*LJ UPDATED 02/01/16.*JB; UPDATED 04/25/18*JB *TR

Mileage: 34,500

POWER STEERIN ASSIST FAULT WARNING CAME ON WHILE DRIVING ON HIGHWAY. I PULLED OVER TO SEE WHAT THAT MENT IN MY VEHICLE MANUAL. WHEN I STARTED THE CAR BACK UP I COULD NOT MANAGE TO TURN THE STEERING WHEEL TO CONTINUE TO DRIVE AND HAD THE CAR TOWED. THERE IS A RECALL FOR THIS EXACT PROBLEM,(STEERING TORQUE SENSOR), YET FORD MOTOR COMPANY WILL NOT HONOR IT WITH MY CAR, SINCE IT IS NOT LISTED ON THE RECALL LIST.

Mileage: 120,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST STEERING POWER AND THE POWER ASSIST FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO A PARKING LOT AND CALLED A LOCAL DEALER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE POWER STEERING ANGLE SENSOR WAS REPLACED. A FEW DAYS LATER, THE CONTACT NOTICED THAT THE STEERING WHEEL FELT WEIRD AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,415.

Mileage: 68,415

I HAD THE RECALL 14S05C DONE IN FEBRUARY TO "FIX" THE POTENTIAL ELECTRIC POWER STEERING PROBLEM BY REPROGRAMMING THE PSCM AND IPC MODULES. NOW IN SEPTEMBER I STARTED MY CAR AND THE STEERING JUST STOPPED WORKING. TOWED IT TO THE DEALER AND THEY SAID THE STEERING COLUMN AND POWER STEERING NEEDS TO BE REPLACED FOR A COST OF $1,350. I SURE HOPE FORD WILL PAY FOR THIS. I MEAN, WHAT'S THE POINT OF A RECALL SERVICE IF IT DOESN'T FIX THE PROBLEM.

Mileage: 75,000

WHEN CAME OUT OF STORE AND STARTED THE TRUCK THE POWER STEERING WAS NOT WORKING. CALLED MY HUSBAND AND HE HAD ME LOOK FOR THE FILL RESERVOIR FOR THE POWER STEERING AND CHECK THE BELT. HE DETERMINED THAT IT IS A CLOSED SYSTEM. THIS HAS HAPPENED MANY TIMES SINCE THEN. IT ALWAYS HAPPENS WHEN I START IT NOT WHILE I AM DRIVING. I HAVE HAD TO DRIVE IT THAT WAY AS IT IS MY ONLY MODE OF TRANSPORTATION. LOOKED IT UP ONLINE AND DISCOVERED THERE WAS A RECALL BUT THE MANUFACTURERS DATE WAS ONLY THROUGH 09/2010. MINE IS 01/2011. THE DEALER TOLD ME THEY CANNOT DO IT AS A RECALL BECAUSE MINE IS NOT ON THE LIST. EVEN THOUGH IT IS THE SAME PROBLEM AS THE EARLIER ONES. FORD TOLD ME TO SAVE MY RECEIPTS IN CASE THERE WAS A RECALL AND TOLD ME I HAD TO CONTACT NHTSA TO FILE A COMPLAINT. I AM AFRAID IT WILL START TO HAPPEN WHILE I AM DRIVING AND CANNOT AFFORD TO HAVE IT FIXED. THEY NEED TO EXTEND THE RECALL BEFORE SOMEONE GETS HURT.

Mileage: 124,000

AS I WAS MAKING A LEFT TURN MY STEERING WHEEL LOCKED UP, AN ALARM WENT OFF, AND THEN THE CAR RETURNED TO NORMAL STEERING AGAIN. HAS HAPPENED QUITE A FEW TIMES AND HAVE BROUGHT IT TO FORD AND STILL HAPPENED AFTERWARDS UNTIL THIS LAST TIME MY POWER STEERING HAS GONE OUT COMPLETELY ON A 7HR DRIVE HOME WITH A BABY IN THE BACK SEAT.

Mileage: 65,000

FORD ISSUED A RECALL FOR MY 2010 ESCAPE (NHTSA RECALL: 14V-284) FOR POWER STEERING ISSUES WHICH I RESPONDED TO AND A LOCAL DEALERSHIP HAD IT IN FOR SERVICE. NOW I AM STARTING TO EXPERIENCE THE ISSUES THAT WERE CITED IN THE RECALL INCLUDING LOSS OF POWER STEERING LEADING ME TO BELIEVE THAT THE RECALL DID NOT CORRECT THE SITUATION AT ALL. *TR

Mileage: 100,000

TL* THE CONTACT OWNED A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT ANY WARNING. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT AND THE STABILIZATION FEATURE CAUSED THE FRONT AND REAR PASSENGER SIDE TIRES TO DEFLATE. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A GUARDRAIL AND FLIP OVER MORE THAN TWICE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, MOUTH, AND THE RIGHT EAR LOBE WAS FRACTURED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A RECALL NOTIFICATION MONTHS AFTER THE CRASH FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER THE FAILURE OCCURRED BEFORE THE RECALL REPAIR WAS ABLE TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,428.

Mileage: 29,428

WAS DRIVING, AND TRANSMISSION WOULDN'T ALLOW RPM TO GO ABOVE 500 AND CONTINUED TO DROP TO 0 AND SHUT OFF IN THE MIDDLE OF THE ROAD. *TR

Mileage: 210,000

I WAS DRIVING DOWN I-70 WEST BOUND AND MY CAR STARTED TO CHANGE LANES WITHOUT MY CONTROL. ALSO SINCE I HAD THE FORD'S RECALL NUMBER 14S05 SERVICE MY GAS MILLAGE HAS ALSO DROPPED BY 3-5 MILES PER GALLON. BEFORE THE RECALL SERVICE I HAD NO ISSUES WITH MY CAR. I HAVE NOTICED MY CAR STEERING IS OVER COMPENSATING PROVIDING A CARNIVAL TYPE RIDE. (CAR SICKNESS TO THOSE WHO RIDE WITH ME AND SOMETIMES MYSELF ALSO.) ASKED THE FORD MOTOR CAR COMPANY ABOUT RESTORING BACK TO THE ORGINAL SETTING AND THEY SAID NO. MY CAR IS NO LONGER SAFE TO USE SINCE I HAD THE 14S05 RECALL SERVICE DONE. *JS

Mileage: 69,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CENTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 100,502.

Mileage: 100,502

I DRIVE A 2010 FORD ESCAPE AND RECEIVED A RECALL NOTICE (#14S05) FOR THE POWER STEERING SENSOR. I TOOK IT TO LIBERTY FORD IN PARMA HEIGHTS IN OCTOBER 2014 TO HAVE THIS FIXED. IN LATE JANUARY 2015 I AGAIN RECEIVED THE SAME SIGNAL ON MY DASHBOARD THAT I DID PRIOR TO THE RECALL. MY STEERING WHEEL BECAME HARD TO STEER. I BROUGHT IT BACK TO THE DEALER AND WAS INFORMED THAT THE STEERING COLUMN NEEDS TO BE REPLACED AND THIS WOULD COST ME ALMOST 1200.00. THE DEALER INFORMED ME THAT THIS REALLY DOESN'T HAVE ANYTHING TO DO WITH THE RECALL AND IS DUE TO NORMAL WEAR AND TEAR ON THE VEHICLE. ANOTHER CUSTOMER GOING THROUGH THE SAME THING ADVISED ME THAT HIS MECHANIC ADVISED HIM THAT THIS IS A KNOWN FORD DEFECT. THEY ARE PASSING THESE COSTS ONTO ME - THIS IS SO UNFAIR. I HAVE NO RECOURSE BUT TO PAY THIS AMOUNT SINCE IT IS MY ONLY VEHICLE. *TR

Mileage: 84,715

POWER STEERING FAILED. THERE WAS A RECALL IN JULY 2014 ON THIS. DEALERSHIP THEN RESET THE SOFTWARE FOR THE TORQUE SENSOR. THE RECALL STATES THAT EITHER A SOFTWARE UPDATE IS NEEDED, THE TORQUE SENSOR REPLACED, OR THE STEERING COLUMN REPLACED. AT THE TIME I HAD NO ISSUES. 6 MONTHS LATER MY POWER STEERING FAILED. I AM NOW TOLD I NEED TO REPLACE THE STEERING COLUMN. THE RECALL STATES IF A SOFTWARE RESET WAS DONE THAT ANY FURTHER ISSUES WOULD NOT BE COVERED. THE COST FOR THIS IS ROUGHLY $1,500 WHEREAS A SOFTWARE RESET ONLY COSTS FORD MOTOR COMPANY ABOUT AN HOUR AND A HALF LABOR. I FEEL THE SOFTWARE UPDATE WAS A "BAND-AID" TO A MUCH LARGER PROBLEM WITH THIS MODEL AND THE PROBLEM IS BEING PASSED ONTO THE CONSUMER. *TR

Mileage: 76,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, A TICKING NOISE CAME FROM THE STEERING WHEEL WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER:14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE POWER STEERING SEIZED AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,323.

Mileage: 107,323

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE ON THE STEERING WHEEL IN ORDER TO MAKE A TURN. ADDITIONALLY, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 3 MPH, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 02/20/15*LJ UPDATED 10/28/15*JS

Mileage: 65,000

ON JANUARY 6, 2015, I STARTED THE CAR TO MOVE IT OUT OF THE GARAGE. I COULD BARELY STEER THE CAR; IT WAS VERY HARD TO MANEUVER. A POWER STEERING FAULT MESSAGE APPEARED ON THE DASH. I TOOK THE VEHICLE IN FOR SERVICE IN OCTOBER 2014 FOR THE POWER STEERING RECALL. ACCORDING TO THE DEALERSHIP, THE RECALLED ITEM WAS TAKEN CARE OF AND THE VEHICLE WAS IN COMPLIANCE. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE MAKING A LEFT TURN AT 15 MPH ON A HILL, THE VEHICLE HESITATED BEFORE SHIFTING INTO DRIVE. TWO MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND HAD BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Mileage: 76,000

MY CAR CUT OFF WHILE I WAS DRIVING & WHEN I WAS AT A STOP LIGHT. THE CAR CAME TO A SUDDEN STOP IN THE MIDDLE OF AN INTERSECTION (COMPLETELY LOSING ALL POWER) A LARGE SUV SWERVED TO PREVENT FROM HITTING ME. I IMMEDIATELY TOOK THE CAR TO THE VIC BAILEY FORD, THEY KEPT MY CAR ON & OFF FOR 5 DAYS. CHARGING ME $98 FOR A DIAGNOSTIC TEST (THAT THEY STATED REVEALED NOTHING ABOUT THE PROBLEM) & THEN THEY TURNED AROUND & CHARGED ME #130 FOR A NEW BATTERY, THE CAR CONTINUED TO CUT OFF ON ME. THEY KEPT MY CAR FOR ANOTHER 3 DAYS. FINALLY THEY CALLED ME & TOLD ME TO COME PICK UP THE CAR. THE SERVICE DEPT. STATED THAT THEY DIDN'T KNOW WHAT WAS WRONG W/ THE CAR, BUT THEY KNEW SOMETHING WAS WRONG W/ IT. THEY TOLD ME TO WAIT TIL THE PROBLEM GOT WORST. THEY SENT ME HOME W/ A CAR THAT CUTS OFF CONSTANTLY, THEY DON'T CARE THAT I NEED TO DRIVE A DEPENDABLE CAR. I'M AN EDUCATOR/STATE EMPLOYEE THAT DOESN'T HAVE ALL THIS MONEY TO KEEP PUTTING MY CAR INTO THE SHOP & MISSING DAYS FROM WORK. THEY DON'T CARE THAT I HAVE A YOUNG SON WHO RIDES IN THAT CAR W/ ME TO SCHOOL. THEY DON'T CARE THAT BY DRIVING THAT CAR MY LIFE & MY SON LIFE IS (WAS) PUT IN DANGER. ALL THEY SAW WAS A BLACK SINGLE MOTHER THAT THEY THOUGHT THEY COULD TELL ANYTHING TO. I HAVE SPOKEN WITH THE SERVICE MGR. (NO HELP) FORD REP (NO HELP) THE CUSTOMER SERVICE MGR. (NO HELP). IT IS AWFUL, THAT IN 2015 AN AMERICA WOMAN IS TREATED W/ SUCH DISRESPECT & PUSHED TO THE SIDE. FORD MADE THIS CAR, THEY SALE THIS CAR, SO THEY SHOULD BE ABLE TO FIX THE CAR. FORD SHOULD MAKE RELIABLE CARS FOR THE CONSUMER. WHO IS SUPPOSE TO HELP WHEN THE BIG VIC BAILEY FORD, VIC BAILEY HONDA, VIC BAILEY FORD REPAIR SHOP, FORD MOTOR COMPANY, & FORD SERVICE ALL DO NOTHING TO FIX THIS ISSUE? BY PUTTING THIS INFORMATION OUT TO THE PUBLIC I HOPE TO MAKE OTHERS AWARE OF THE TREATMENT THAT I HAVE RECEIVED & MAKE SURE THIS DOESN'T HAPPEN TO ANYONE ELSE. *TR

Mileage: 74,000

THE POWER STEERING ON MY 2010 FORD ESCAPE HAS STOPPED WORKING, MAKING THE VEHICLE UNSAFE TO DRIVE. I TOOK THE VEHICLE TO MY LOCAL DEALER WHO WANTED $1,054.00 TO REPLACE THE ENTIRE STEERING COLUMN. I CONTACTED FORD MOTOR COMPANY CORPORATE CUSTOMER SERVICE DEPARTMENT WHO SAID THERE WAS NOTHING THEY COULD DO. THE VEHICLE ONLY HAS 85,495 MILES. *TR

Mileage: 85,495

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,342.

Mileage: 77,342

I WAS DRIVING ON A SERVICE ROAD AND WAS ENTERING THE FREEWAY WHEN THE TRANSMISSION STARTED SLIPPING. THIS CAUSED MY VEHICLE TO START JERKING. THE VEHICLE BEHIND ME ALMOST RAN OVER ME AS I WAS LOOSING SPEED DUE TO THE TRANSMISSION SLIPPING. I MANAGED TO PULL OVER AND AFTER A COUPLE OF MINUTES THE TRANSMISSION STARTED WORKING AGAIN AND I WAS ABLE TO PICK UP SPEED AND CONTINUE DRIVING. THIS INCIDENT ALSO CAUSED MY BRAKING AND STEERING TO BE ERRATIC. THIS HAPPENED 3 TIMES ON DEC 9, 2014. THIS IS UNSAFE AS IT NEARLY CAUSED A MAJOR ACCIDENT IN HEAVY TRAFFIC GOING SOUTH ON INTERSTATE 35 OUT OF AUSTIN. BY MY ESTIMATION THERE WOULD HAVE BEEN NO FEWER THAN 5 TO 6 VEHICLES INVOLVED IN AN ACCIDENT HAD I NOT MANAGED TO PULL OVER. *TR

Mileage: 95,000

THE FIRST TIME THIS HAPPENED I WAS COMING TO A STOP DURING RUSH HOUR TRAFFIC IN FEB 2014. I WAS SLOWING DOWN TO STOP WHEN I NOTICED THE RED BATTERY & WRENCH LIGHT COME ON. WHEN I TRIED TO ACCELERATE THE VEHICLE WOULDN'T MOVE & THE ENGINE WAS OFF. I ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES WITH NO LUCK. THE DASH LIGHTS & RADIO WOULD WORK BUT IT WOULDN'T START. I HAD TO BE PUSHED OUT OF TRAFFIC. WHILE WAITING FOR THE TOW TRUCK I TRIED AGAIN & IT STARTED (APPROXIMATELY AFTER 15 MIN). I IMMEDIATELY TOOK IT TO THE FORD DEALER. THEY "SUPPOSEDLY" FIXED IT UNDER A RECALL. IT JUST HAPPENED AGAIN (OCT 2014) TO ME WHILE COMING TO A STOP DURING RUSH HOUR. AGAIN THE LIGHTS TURNED RED AND THE ENGINE DIED. I ATTEMPTED TO RESTART SEVERAL TIMES WITHOUT ANY LUCK. THE DASH LIGHTS & RADIO WORKED BUT IT WOULDN'T START. FINALLY AFTER SEVERAL ATTEMPTS IT STARTED AGAIN. I'M WAITING FOR MY APPOINTMENT WITH THE FORD DEALER. THIS ISSUE NEEDS TO BE REVIEWED BEFORE SOMEONE GETS SERIOUSLY HURT GIVEN THAT THE ENGINE DIES WITHOUT NOTICE. PLUS THE "REPAIR" DIDN'T WORK! *TR

Mileage: 32,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT HAD TO USE EXTREME FORCE TO TURN THE STEERING WHEEL. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (ELECTRIC POWER STEERING). THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/21/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE TORQUE CONVERTER SENSOR WAS REPLACED. THE MANUFACTURER WOULD NOT REIMBURSE THE REPAIR COST, STATING THAT IT WAS NOT APART OF THE RECALL.*JS

Mileage: 87,000

FIRST INCIDENT: I WAS DRIVING ALONG RTE 95 HEADING TOWARDS THE TAPANZEE BRIDGE GOING 65 MPH WHEN SUDDENLY THE POWER STEERING WENT AND IT BECAME VERY DIFFICULT TO STEER. I IMMEDIATELY TRIED TO SAFELY EXIT THE HIGHWAY TO FIND OUT WHAT WAS WRONG. IT WAS EXTREMELY HARD TO STEER, BUT THANKFULLY I FOUND A FAIRLY SAFE PLACE TO STOP AND TURN THE CAR OFF. I WAITED ABOUT 5 MINUTES TRYING TO FIGURE OUT WHAT TO DO. THEN I STARTED THE CAR AND THE PROBLEM WAS GONE. SECOND INCIDENT: MY WIFE WAS COMING HOME FROM WORK ON APRIL 11TH, 2013 WHEN SHE STOPPED AT A STOP SIGN. WHEN SHE BEGAN TO MAKE A RIGHT TURN ONTO A BUSY STREET, THE POWER STEERING WENT AGAIN. LUCKILY SHE MADE IT HOME SAFELY AND INFORMED ME OF WHAT HAPPENED. I TURNED THE CAR ON AND TOOK IT FOR A DRIVE. THE POWER STEERING WAS BACK ON. THERE WERE AT LEAST TWO MORE TIMES WHEN ALL OF A SUDDEN THE POWER STEERING WENT OFF AND AFTER AWHILE CAME BACK ON. WE HAD A NEW POWER STEERING COLUMN ASSEMBLY PUT IN OUR FORD ESCAPE ON JUNE 6TH, 2013. LUCKILY WE HAD A FORD PREMIUM CARE WARRANTY PLAN AND THIS PROBLEM WAS COVERED, BUT HAD TO PAY $100 DEDUCTIBLE. RECENTLY FORD HAS ANNOUNCED A SAFETY RECALL ON THE POWER STEERING ASSEMBLY ON FORD ESCAPES MANUFACTURED IN CERTAIN PARTS OF THE COUNTRY. MY VIN NUMBER WAS NOT PART OF THAT SAFETY RECALL, YET I HAD THE SAME PROBLEM WITH MY POWER STEERING. WHAT WOULD I HAVE HAD TO PAY TO REPLACE THIS POWER STEERING IF I HADN'T HAD A WARRANTY PLAN? I WANT FORD TO REIMBURSE MY $100 DEDUCTIBLE, BUT THEY SAY SINCE MY VIN NUMBER AT THIS TIME WAS NOT PART OF THE RECALL THEY WON'T REIMBURSE ME. WHAT KIND OF CUSTOMER RELATIONS IN THIS WITH A BIG COMPANY LIKE FORD WHO WANTS TO SELL CARS IN GOOD FAITH. IT IS LUCKY FOR THEM THAT MY FAMILY OR SOMEONE ELSE WAS NOT INJURED WHEN THE POWER STEERING WENT IN MY FORD ESCAPE. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

THROUGHOUT ALL OF LAST WINTER, I HAD ISSUES WITH MY 2010 FORD ESCAPE STALLING. THIS OCCURRED COUNTLESS TIMES, AND NEARLY CAUSED MANY ACCIDENTS. IT MOST FREQUENTLY OCCURRED WHEN IT WAS VERY COLD (ZERO OR BELOW), AND ON SOME OCCASIONS WOULD STALL NUMEROUS TIMES IN A ROW, OR FAIL TO RE-START. NO WARNING LIGHT OF ANY SORT EVER CAME ON. AFTER PAYING WELL OVER $1000 TO GET VARIOUS THINGS "FIXED" THAT I WAS TOLD WOULD SOLVE THE PROBLEM, IT CONTINUED HAPPENING. THEN I RECEIVED THE FIRST BULLETIN LETTER REGARDING THROTTLE BODY ISSUES AND TOOK MY CAR TO THE FORD DEALERSHIP IN SOUTH BURLINGTON, VT. THEY PROCEEDED TO TELL ME THAT BECAUSE THEY COULDN'T DUPLICATE THE ISSUE, OR GET A CODE, THEY COULDN'T HELP ME. A FEW WEEKS LATER WHEN IT HAPPENED AGAIN, THE WRENCH LIGHT CAME ON FOR THE FIRST TIME, SO I DROVE DIRECTLY TO THE DEALERSHIP AGAIN. I WAS TOLD ONCE AGAIN THAT THEY COULDN'T FIX THE THROTTLE BODY ISSUE, AND TRIED CHARGING ME OVER $300 FOR DIAGNOSING MY CAR (LOOKING INTO THE ISSUE OF WHY THE WRENCH WAS ILLUMINATED). I REFUSED TO PAY, BECAUSE THIS IS A FORD ISSUE, IT'S WELL DOCUMENTED ALL OVER THE INTERNET, AND IT'S SOMETHING THEY NEED TO PAY FOR. MY CAR IS STILL NOT FIXED. *TR

Mileage: 89,000

1ST GOT ESCAPE HAD TO HAVE SOME REPROGRAMMING AFFECTING THE TRANSMISSION. 2ND HAD TO HAVE THE TRANSMISSION REPAIR. 3RD MY DASH LIGHTS BLINK FROM BRIGHT TO DIM DURING THE DAYTIME/ 4TH HAD TO HAVE THE IGNITION REPLACE - WHEN I PUT MY KEY IN--WOULD NOT TURN-. 5TH EVEN AFTER HAVING THE TRANSMISSION REPAIR-STILL CHANGES HARD. 6TH SOMETIMES WHEN PARKED ON AND INCLINE-PLACE IN DRIVE-WILL MAKE A "POP" NOISE. STILL DO NOT FEEL LIKE MY CAR IS WORKING/RUNNING AT A 100%. I DID TAKE OUT ANOTHER WRTY--JUST INCASE--HOWEVER IT IS ALMOST UP. MY HUSBAND & I HAVE DROVE FORDS FOR THE PAST 35 YEARS-AM VERY DISAPPOINTED WITH MY ESCAPE. 7TH USE STABILITY CONTROL ONCE---IS IT SUPPOSE TO SOUND LIKE THE CAR IS BREAKING INTO? *TR

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT HE COASTED THE VEHICLE TO THE SIDE OF THE ROADWAY TO RESTART IT. THE VEHICLE WAS TAKEN TO THE MANUFACTURER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

THE STEERING AT FIRST START UP WILL NOT TURN AFTER RESTART WORKS WITH A SHAKE IN THE STEERING WHEEL AN AT STOP LIGHT. *TR

Mileage: 107,189

I BOUGHT THE CAR 6 MONTHS AGO. PARKED THE CAR ON FRIDAY NIGHT, CAME OUTSIDE TO START MY CAR AND DRIVE AND THE POWER STEERING DOES NOT WORK. TOOK THE CAR TO THE DEALERSHIP AND THEY ARE QUOTING $1500 TO FIX. NOT COVERED BY FORD. CAN'T BELIEVE A NOT EVEN 4 YEAR OLD CAR IS HAVING THIS PROBLEM, AND SOUNDS LIKE SO MANY OTHERS ARE DEALING WITH THE SAME PROBLEM. I FEEL LIKE I GOT A LEMON. THIS SHOULD DEFINITELY BE RECALLED. *TR

Mileage: 50,000

I WAS TRAVELING DOWN THE ROAD AT APPROXIMATELY 35MPH WHEN MY POWER STEERING COMPLETELY WENT OUT. I HAD TO USE EXTREME FORCE TO MANEUVER MY VEHICLE TO THE SIDE OF THE ROAD. I TURNED IT OFF, WAITED ABOUT 5 MINUTES, AND THEN TURNED IT BACK ON. THE POWER STEERING WORKED FOR ABOUT 1 MILE, AT WHICH TIME I LOST MY POWER STEERING. I WAS UNABLE TO COMPLETE A TURN ON A ROUNDABOUT AND ALMOST HIT ANOTHER VEHICLE BECAUSE IT WAS SO DIFFICULT TO STEER. *TR

Mileage: 92,535

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WITHOUT WARNING AND BECAME HARD TO TURN. THE CONTACT DROVE VERY SLOWLY TO BE ABLE TO COMPLETE THE TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE DIAGNOSTIC PERFORMED OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 86,000. ..UPDATED 04-22-14 *BF

Mileage: 86,000

LOST POWER STEERING - WAS HARD TO MANEUVER VEHICLE OUT OF ROADWAY. SERIOUS TRAFFIC HAZARD WITH ONCOMING TRAFFIC. HAPPENS OUT OF THE BLUE AND THERE IS NO WARNING THAT LOSS OF POWER STEERING IS GOING TO OCCUR. I SHUT THE VEHICLE OFF, WAITED A FEW MINUTES, TURNED THE VEHICLE BACK ON AND THE PROBLEM RESOLVED. HOWEVER, THIS HAS HAPPENED PRIOR ABOUT 3 MONTHS BEFORE THIS INCIDENT. HAVE THERE BEEN ANY RECALLS REGARDING THIS ISSUE? *TR

Mileage: 50,028

THE ELECTRONIC POWER STEERING RANDOMLY STOPS WORKING. YOU CAN TURN THE IGNITION OFF AND BACK ON AND IT WORKS FOR A WHILE. I TOOK IT TO A FORD SERVICE DEPT. SAID IT WOULD COST AROUND $1500.00 TO REPLACE THE STEERING COLUMN. AFTER RESEARCHING ONLINE I HAVE FOUND THIS TO BE A VERY FREQUENT PROBLEM. THERE SHOULD BE A RECALL BEFORE SOMEBODY, IF NOT ALREADY, IS KILLED. *TR

Mileage: 89,000

I'VE HAD 2 INSTANCES OF LOSS OF STEERING ASSIST ON MY 2010 FORD ESCAPE. THE FIRST INSTANCE WAS AT APPROXIMATELY 45 MPH. STEERING ASSIST FAILED. THE WHEEL WAS VERY DIFFICULT FOR MY HUSBAND TO TURN. HE SLOWED THE CAR DOWN, TURNED ON THE HAZARDS, AND PULLED OVER. THE CAR WAS SHUT OFF AND STARTED AGAIN. POWER ASSIST WORKED AGAIN AT START-UP. OUR THREE CHILDREN AND I WERE ALSO IN THE CAR, AND I'M SURPRISED WE WERE NOT REAR-ENDED. THE SECOND INSTANCE WAS WHEN I WAS IN LINE AT A DRIVE-THROUGH. I COULDN'T TURN THE WHEEL WHEN PULLING FORWARD. I SHUT THE CAR OFF AND RESTARTED. POWER ASSIST WORKED AT START-UP. I CONTACTED THE FORD DEALERSHIP, WHO WAS VERY AWARE OF THE ISSUE AND QUOTED ME $1100-1400 REPAIRS. CAR WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ISSUES AS A FAULTY POWER ASSIST MOTOR. REPLACEMENT WAS QUOTED AT $1400. I COMMUTE 50 MILES ROUND TRIP EVERY DAY. I AM VERY WORRIED OF THE STEERING ASSIST FAILING ON THE HIGHWAY OR WHILE MY CHILDREN ARE IN THE CAR AGAIN. FAILURE OCCURRED AT 75,000 MILES. *TR

Mileage: 75,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH THE STEERING MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE ELECTRONIC GEAR ASSEMBLY HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS CURRENTLY BEING REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. UPDATED 2/26/14*CN THE CONSUMER STATED THE COMPUTER BOARD IN THE STEERING COLUMN WAS REPLACED AT A COST OF $ 1850

Mileage: 91,000

1ST - VEHICLE WAS REFUELED WITH 87 OCTANE AND JUST DROVE ONE MILE DOWN AND UP A HILL WERE IT STOPPED AT A RED LIGHT. LIGHT TURNED GREEN AND THE THROTTLE WAS APPLIED AND VEHICLE LURCHED AND STALLED. 2ND - VEHICLE WAS DRIVING AROUND NEIGHBORHOOD GOING 20 MPH AND STARTED TO SPUTTER AND HESITATE 3RD - RUSH HOUR TRAFFIC WERE IT WAS STOPPED THEN THROTTLE APPLIED AND LURCHED AND STALLED 4TH - USING CRUISE CONTROL DRIVING 75 MPH DOWN PARKWAY, VEHICLE HESITATED AND THEN QUICKLY SLOWED DOWN TO 20 MPH AND STALLED 5TH - DRIVING TO DEALER TO FIGURE OUT HESITATION AND STALL, ACCELERATED FROM RED LIGHT AND HESITATED AND STALLED 6TH - STILL ENROUTE TO DEALER, CHECK ENGINE LIGHT IS NOW ILLUMINATED, AND VEHICLE STALLS AGAIN ONLY 300 FEET FROM LAST STALL. ENGINE HAS ROUGH IDLE. POLICE OFFICER SUGGESTED THROTTLE BODY PROBLEM BECAUSE HIS FORD EXPEDITION RECENTLY HAD THE SAME PROBLEM AND SYMPTOMS. DEALER DIAGNOSED A BAD THROTTLE BODY. VEHICLE DID NOT HAVE ANY CHECK ENGINE LIGHT ILLUMINATED UNTIL THE LAST 6TH STALL. EVERY TIME VEHICLE EXPERIENCED PROBLEM THERE WAS NO THROTTLE RESPONSE AND RESTART IN NEUTRAL LED TO RE-STALLING. VEHICLE HAD TO BE STOPPED AND RE-STARTED AFTER TRANSMISSION WAS PLACED IN PARK. ENGINE SPUTTERED AND WAS RESISTANT TO ACCELERATION AFTER 6TH STALL BUT SLOW SMOOTH ACCELERATION PROVED EFFECTIVE. ALL STALLS WERE EXPERIENCED WITH LIGHT TO MODERATE ACCELERATION. *LN

Mileage: 66,000

WHILE DRIVING AT HIGHWAY SPEEDS 65 MPH , MY CARS ENGINE SUDDENLY STOPPED RUNNING . THIS HAS HAPPENED MORE THAN ONCE AT DIFFERENT SPEEDS. NEARLY CAUSED A PILE UP. *TR

Mileage: 56,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SHE WAS UNABLE TO MOVE THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 96,700. UPDATED 5/7/13 *CN

Mileage: 96,000

ON THE MORNING OF 12/13/12 I WAS ON MY WAY TO MY DAUGHTERS DAYCARE & MY WORK GOING AROUND 70 MPH ON I-75 SOUTH WITH MY 22 MONTH OLD DAUGHTER IN HER CAR SEAT, WHEN MY STEERING WHEEL LOCKED UP ON ME IN MY 2010 FORD ESCAPE. I COULDN'T MOVE THE CAR TO GET OVER ONTO THE SHOULDER. I STARTED TO PANIC! MY ALIGNMENT WAS A LITTLE OFF I GUESS, SO MY TIRES LED ME TO THE LEFT (THANK GOD) & I WAS ABLE TO STOP MY CAR ON THE SHOULDER BY SLOWING DOWN & LETTING MY CAR GLIDE OVER. I HAD POWER STEERING FLUID AT THE TIME, BUT YET I WASN'T EVEN ABLE TO STRONG ARM THE STEERING WHEEL TO GET IT TO MOVE. IT WAS COMPLETELY LOCKED! THE FORD DEALERSHIP TOLD ME I HAD TO HAVE THE WHOLE STEERING SYSTEM REPLACED AND WILL COST ME $1,200. MY (2010) 3 YEAR OLD CAR IS NO LONGER UNDER IT'S 36,000 WARRANTY, SO OF COURSE FORD THINKS I SHOULD PAY FOR IT! HOW CAN A STEERING WHEEL NOT BE ABLE TO MOVE SIDE TO SIDE??? IT'S A STEERING WHEEL! THIS WASN'T CAUSED BY ANY LACK OF MAINTENANCE OR VEHICLE UP KEEP. THERE SHOULD BE NO REASON A 3 YEAR OLD CAR SHOULD NEED A WHOLE NEW STEERING SYSTEM! THIS COULD HAVE KILLED MY 2 YEAR OLD DAUGHTER & I IF THE EXPRESS WAY STARTED TO CURVE. I WAS BLESSED I-75 WAS GOING STRAIGHT AT THE TIME! PLEASE RECALL THIS, SO NO ONE ELSE IS KILLED OR THEY ARE PUT IN HARMS WAY. HERE IS A WEBSITE WITH OTHER PEOPLE WHO HAVE HAD PROBLEMS...... HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2010/POWER-STEERING-FAILED-PROBLEMS.PHP. *TR

Mileage: 72,347

POWER STEERING FAILS FOR SEVERAL SECONDS WHEN TURNING STEERING WHEEL TO A HARD LEFT OR RIGHT. MOST COMMONLY OCCURS WHEN PARALLEL PARKING. THE PROBLEM STARTED OUT AS A ONCE IN A WHILE EVENT AND IS NOW BECOMING MORE FREQUENT. *TR

Mileage: 35,000

UPON STARTUP, VEHICLE EXTREMELY DIFFICULT TO TURN, NO POWER STEERING. TOOK TO LOCAL FORD DEALERSHIP. HARD FAULT CODE B1342, EPAS FAILURE. REPAIR: REPLACE ENTIRE STEERING COLUMN. IF THIS HAD HAPPENED ON THE FREEWAY AT HIGHER SPEED, THE ABILITY TO SWERVE WOULD HAVE BEEN NEAR IMPOSSIBLE, POTENTIALLY CAUSING A SERIOUS ACCIDENT. COST OF REPAIR, $1400. *TR

Mileage: 81,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE LIMITED. THE CONTACT STATED THAT WHILE THE DRIVER WAS TRAVELING 5 MPH THE POWER STEERING ASSIST FAILED, CAUSING THE STEERING WHEEL TO SPIN OUT OF CONTROL. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE WITH THE STEERING LOSS AND CRASHED INTO A POLE. THE CONTACT SUSTAINED HEAD AND ARM INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.

Mileage: 27,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH IN REVERSE, THE STEERING WHEEL UNEXPECTEDLY SEIZED WITHOUT WARNING. THE STEERING WHEEL WAS MANEUVERED NUMEROUS TIMES AND THEN EVENTUALLY RELEASED. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

2010 FORD ESCAPE LIMITED AWD, BUILD DATE 10-29-2009. POWER STEERING FAILED DURING LEFT TURN, NEARLY CAUSING A SIDESWIPE CRASH WHEN THE STEERING WHEEL WOULD NOT RETURN TO STRAIGHT AHEAD POSITION. QUICK REFLEXES AND BRAKING PREVENTED THE CRASH. CAR HAD BEEN RUNNING FOR ABOUT 5 MINUTES, OUTSIDE AIR TEMPERATURE WAS 106 DEGREES. AFTER BRAKING THE POWER STEERING RESUMED NORMAL FUNCTIONING. *KB

Mileage: 32,500

2010 FORD ESCAPE LIMITED AWD, BUILD DATE 10-29-2009. POWER STEERING FAILED DURING LEFT TURN, NEARLY CAUSING A SIDESWIPE CRASH WHEN THE STEERING WHEEL WOULD NOT RETURN TO STRAIGHT AHEAD POSITION. QUICK REFLEXES AND BRAKING PREVENTED THE CRASH. CAR HAD BEEN RUNNING FOR ABOUT 5 MINUTES, OUTSIDE AIR TEMPERATURE WAS 106 DEGREES. AFTER BRAKING THE POWER STEERING RESUMED NORMAL FUNCTIONING. *KB

Mileage: 32,500

TL*THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO VEER TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR. APPROXIMATELY SIX MONTHS LATER, WHILE DRIVING APPROXIMATELY 55 MPH THE POWER STEERING FAILED AND THE CONTACT HAD A HARD TIME TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WHERE AN UNKNOWN STEERING MECHANISM WAS REPLACED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 10,500.

Mileage: 1,200

PURCHASED NEW FORD ESCAPE 06/01/10, AT APPROX 800 MILES IT DEVELOPED A METAL TO METAL CLICKING SOUND WITHIN STEERING COLUMN WHEN MANUVERING IN AND OUT OF PARKING LOTS AND SLOW SPEED TURNS. BROUGHT ESCAPE TO DEALER ON 06/21/10, DEALER SAID THEY HAVE TO REALIGN MOTOR TO FRAME. NOISE RETURNED AND ESCAPE WAS RETURNED TO DEALER ON 07/27/10. DEALER REPLACED STEERING SHAFT AND COUPLING. NOISE RETURNED AGAIN, ESCAPE RETURNED TO DEALER ON 08/30/10, THIS TIME THEY ARE REPLACING WHOLE STEERING COLUMN. AS OF 09/13/10 DEALER STILL HAS ESCAPE. FORD ISSUED SSM # 21321 BUT THIS WAS A DIFFERENT KIND OF NOISE AND SERVICE MANAGER AGREED. TO ME NOISE SOUNDED LIKE THE STEERING WHEEL LOCK WAS TRYING TO ENGAGE AND THAT MAY BE WHY THEY ARE REPLACING STEERING COLUMN. *TR

Mileage: 800

PURCHASED 2010 FORD ESCAPE XLT ON 12-12-09. ON MONDAY, 12-14-09 POWER STEERING WENT OUT AND LIGHT FOR STABILIZER CAME ON AND WOULD NOT SHUT OFF. CAR WAS HARDLY DRIVABLE AND EXTREMELY HARD TO STEER. DEALERSHIP STATED THE POWER STEERING WAS NEWLY COMPUTERIZED THIS YEAR AND DID NOT RUN ON BELT AND PISTONS ANYMORE. DEALERSHIP REPLACED STEERING COLUMN AND RETURNED CAR ON FRIDAY 12-18-09. TODAY IS 1-6-10 AND MY POWER STEERING WENT OUT AGAIN TONIGHT. WILL BE TAKING VEHICLE TO DEALERSHIP TOMORROW. WILL POST SECOND COMPLAINT FOR THE 2ND INCIDENT ONCE RESOLVED. *TR

Mileage: 500