2010 FORD ESCAPE Structure Problems

Bout the vehicle from a used car dealership in Victorville and in 22 days the truck valve body gave out in the middle of me driving almost causing a car accident on freeway. The solenoid D is stuck in off and the transmission on this model is known to do this I need help or some answers

concerns regarding my 2010 Ford Escape. Within thirty (30) days of purchase, the transmission completely failed, rendering the vehicle inoperable. Additionally, upon further inspection, it was discovered that the entire underbody of the vehicle is severely rusted and corroded. This corrosion appears extensive enough to compromise the structural integrity of the frame and essential safety components. While operating the vehicle prior to transmission failure, I also experienced significant shaking and vibration during both driving and braking. These issues raise major safety concerns, as they could indicate underlying brake, suspension, or frame instability. Given the combination of a failed transmission, extensive underbody rust, and unsafe driving behavior, I believe this vehicle may present a serious risk to myself and others on the road. These types of defects and corrosion levels are unusual for a vehicle of this make and model and could point to a broader safety or manufacturing issue. I am requesting that Ford review this matter urgently and provide direction on possible inspection, repair, or compensation options. I am more than willing to provide documentation, photos, or mechanic reports to assist in your evaluation. Thank you for your attention to this serious matter. I look forward to your prompt response regarding next steps.

putting the car on a lift noticed the rust on frame the inspecting further notice the rear axle rusted away from body

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic for an alignment, but the mechanic was unable to perform the alignment due to a hole in the subframe. The contact was informed that the subframe had corroded. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2010 Ford Escape. The contact stated while his daughter was driving at an undisclosed speed, the vehicle continuously pulled to the right, requiring the driver to make constant corrections. Upon visual inspection of the vehicle, the contact observed that the front passenger's side tire was angled inward and had nearly detached from the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the front engine cradle after observing excessive corrosion. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 122,000.

Mileage: 122,000

During routine maintenance my mechanic told me the sub frame of my 2010 FordEscape had a serious problem. It appears there is a design flaw which allows condensation from the air conditioner to be traped and ultimately rust through compromising the frame. They said they didn't recommend driving the car, because if the frame failed the right wheel could detatch causing a catastrophic event. This rust only exists on the passenger side.

Engine cradle rusted out. It was replaced and I have the old part. Problem was detected using the vehicle for a short drive at residential speed. If the part had failed on the freeway an accident may have occurred. Vehicle was left at a close by shop who confirmed part failure and warned vehicle could not be driven unless part replaced. Shop confirmed this is not uncommon. Called Ford Motor Company and was told to see my local dealer. Checked with dealer body shop. Body shop said never seen problem before. Parts confirmed common replacement part. Service would neither confirm nor deny quality of original part leading to failure. Concern is for younger drivers for whom this is a family hand me down.

The Front Engine Cradle sub frame is rusted out the same as the 2003-2005 escapes that were recalled

The component that failed was the "Engine Cradle". The front end of the vehicle was visibly sagging due to the failing engine cradle. The engine cradle was so severely rusted that the control arm could literally fall off vehicle while driving.

A tech showed me the frame under the car is rusted and presents that if I hit a bump I blow the front passenger tire off. Ford recalled 2001-2004 Ford escapes for this reason the metal that year rusts for those in salted road states I'm in Ohio. Ford also recalled other models for rusted frames in salted road states like Detroit. Other people in car websites also reported same issue one person on YouTube made a video about it.

1. Passenger side rear door child lock will not disengage. 2. Liftgate lock failed, and will not open.

The contact owns a 2010 Ford Escape. The contact stated that after stopping to refuel the vehicle, while driving out from the gas station at 10 MPH, the vehicle drove over a pothole; however, further down the road the vehicle started pulling and tugging. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that subframe was fractured, the rack and pinion, and the passenger’s side control arm needed to be replaced. The vehicle was not repaired and was towed back to the residence. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 112,067.

Mileage: 112,067

Available for inspection upon request. Front SUB- FRAME RUSTED IN 2 ON RIGHT LOWER SIDE. Right lower control arm bushing pulled out of arm. Driving on highway car without warning jerked off the road. Could have killed everyone in the car had it collided with anything. Car is completely in drivable because it is not safe. Problem has been confirmed. No there was not any warning lights or warning. I was told by a ford mechanic that there is no way that this car should have a subframe rust through.

The contact owns a 2010 Ford Escape. The contact stated that while his daughter was having a routine oil change performed at an independent mechanic, she was informed that the subframe was rusted and there was metal missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 146,000.

Mileage: 146,000

The contact owns a 2010 Ford Escape. The contact stated that while his daughter was having a routine oil change performed at an independent mechanic, she was informed that the subframe was rusted and there was metal missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 146,000.

Mileage: 146,000

The contact owns a 2010 Ford Escape. The contact stated that while his daughter was having a routine oil change performed at an independent mechanic, she was informed that the subframe was rusted and there was metal missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 146,000.

Mileage: 146,000

Component: Engine Cradle/Front Subframe - (9L8Z-5C145-A) Large holes rusting in it on passenger side. Mechanic recommends replacement as otherwise hole could weaken the structure to the point it breaks, control arm could pop out. Seems to have been a known issue on older models like 2001-2004, but any newer models are not covered by Ford's recall, despite many people on forums saying they have the same problem. Problem noticed by mechanic within the last year or so. Some people hypothesize the problem comes from where the AC leaks its condensate.

The contact owns a 2010 Ford Escape. The contact stated while the brakes was being serviced by an independent mechanic, the contact was informed that the engine cradle frame was fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 103,000.

Mileage: 103,000

The contact owns a 2010 Ford Escape. The contact stated while the brakes was being serviced by an independent mechanic, the contact was informed that the engine cradle frame was fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 103,000.

Mileage: 103,000

Driving down the road started hearing minor noises in the rear, then louder clunks when driving over road patches and bumps. Parked in our driveway, and inspected, found out the entire strut tower on the rear driver side tire is rusted from the frame and there is a large crack that has formed in the unibody has well. Our local Ford dealership in town sent us to the auto body shop and the auto body shop will not touch it and said park it and do not drive it. It is dangerous to myself, occupants and others on the road you can move the entire strut tower. We are stuck with a loan for a vehicle when we bought had no rust marks anywhere until after a few months. Also the roof leaks as well which was not visible when we purchased this vehicle of a lot. We took it back to the dealership we bought it from and since we bought as is, they would do nothing. They said they'd help get us in something different and will not return any calls. They had to have known this was a problem when they sold this.

The front suspension subframe k-frame crossmember has excessive errosion creating large gaps and holes in the frame, directly under the ac unit on the passenger side. The rust hole on top from the leaking fluid from the ac has continued to pool inside the cavity and caused erosion near the control arm. Unknown to me or any daily driver, this excessive rust is not prevalent anywhere else or something I was aware I needed to check. Other owners have been contacted and have experienced the same issue, some have had the part completely fail and cause accidents. The vehicle is very close to failure and I was not aware, there are no apparent side effects. I could easily cause an accident when using the vehicle. No other part of the vehicle has excessive rust so it is not a concern otherwise. The k-frame needs to be replaced and a hose needs to be ran from the Ac to redirect the fluid being dissipated onto the k-frame as it is.

The front suspension subframe k-frame crossmember has excessive errosion creating large gaps and holes in the frame, directly under the ac unit on the passenger side. The rust hole on top from the leaking fluid from the ac has continued to pool inside the cavity and caused erosion near the control arm. Unknown to me or any daily driver, this excessive rust is not prevalent anywhere else or something I was aware I needed to check. Other owners have been contacted and have experienced the same issue, some have had the part completely fail and cause accidents. The vehicle is very close to failure and I was not aware, there are no apparent side effects. I could easily cause an accident when using the vehicle. No other part of the vehicle has excessive rust so it is not a concern otherwise. The k-frame needs to be replaced and a hose needs to be ran from the Ac to redirect the fluid being dissipated onto the k-frame as it is.

The contact owns a 2010 Ford Escape. The contact stated that the sub-frame had extensive rust above the wheels. The contact was unable to pass the PA vehicle inspection. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 149,500.

Mileage: 149,500

The subframe is rotted out on the right passenger side which could cause the wheel to fall off while in transit. This is a known problem for the Ford escapes that has not been recalled by Ford. This vehicle is only 11 years old.

THE VEHICLE WAS STATIONARY - THE LIFT GATE TRAPS WATER INSIDE AND HAS CAUSED THE LIFT GATE TO RUST OUT SO BADLY THAT IT HAS CAUSED ME TO REPLACE THE LIFT GATE LATCH ACTUATOR MOTOR AND ASSEMBLY ON THE LIFT GATE 5 TIMES SINCE I PURCHASED THIS VEHICLE IN MAY 2010. MY SERVICE DOG HAS GOTTEN STUCK IN THE VEHICLE DUE TO THE LIFT GATE MOTOR BECOMING BROKEN. I WAS UNABLE TO OPEN THE LIFTGATE AND HAD TO TAKE DOWN THE SEATS. IN THE EVENT THIS WAS AN EMERGENCY MY SERVICE ANIMAL WOULD'VE DIED. MY SERVICE ANIMAL IS TOO LARGE TO RIDE UP FRONT AND SHE RIDES IN THE BACK. ON OCCASION WHEN MY LIFT GATE WAS NOT WORKING, I HAD TO RENT A VEHICLE. IN ORDER TO FIX THE RECENT ISSUE WITH THE GATE, THE SHOP THAT I TOOK MY CAR TO HAD TO PRY OPEN THE GATE AND REPLACE THE MOTOR ASSEMBLY. THIS ISSUE WILL CONTINUE UNTIL THE LIFT GATE IS REPLACED AND NO LONGER HOLDS WATER. THIS IS A COMMON SAFETY ISSUE WITH THE FORD ESCAPES. ADDITIONALLY, THE FRONT PASSENGER SIDE DOOR ALSO HOLDS A LOT OF WATER. THE MILEAGE INDICATED IS FOR THE MOST RECENT REPAIR, BUT IT HAS HAPPENED MULTIPLE TIMES PRIOR TO THIS DATE.

Mileage: 180,000

THERE'S A DUNT IN THE HOOD FROM SOMETHING FALLING ON IT

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TAKEN FOR SERVICE AT AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, THE TECHNICIAN NOTICED THAT THE ENGINE CHASSIS WAS EXTREMELY CORRODED AND INFORMED THE CONTACT THAT THE VEHICLE WAS DANGEROUS TO DRIVE. THE VEHICLE WAS LATER TAKEN TO MOYER FORD SALES INC. (10111 AL-59, FOLEY, AL 36535) WHERE THE DEALER CONFIRMED THE DIAGNOSED FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Mileage: 65,000

I WAS LOADING GROCERIES INTO THE WINDOW AREA OF THE TAILGATE. WHEN THE BRACKET CRACKED, APPEARS TO HAVE CORRODED AND CRACKED.

Mileage: 171,000

FRAME ON FRONT PASSENGER SIDE IS RUSTED THROUGH CAUSING WHEEL TO BE DETACHED FROM FRAME AND ALSO CONTROL ARM. TOLD NOT TO DRIVE CAR AT ALL UNTIL FRAME IS FIXED. SAFETY ISSUE. VEHICLE IS KEPT IN A GARAGE. THE VEHICLE WAS BEING INSPECTED.

Mileage: 113,488

THE REAR SHOCK UPPER MOUNTING TOWER AND SUPPORT HAS COMPLETELY RUSTED AND DETACHED FROM FRAME OF VEHICLE CAUSING REAR WHEEL TO LOOSE CONTACT WITH ROAD. VEHICLE THIS AGE SHOULD NOT HAVE FRAME RUST / DAMAGE MAKING IT UNSAFE TO DRIVE AFTER RESEARCH ONLINE FOUND THIS IS A VERY COMMON ISSUE. MANUFACTURING DEFECT.

Mileage: 120,000

BOTH REAR WHEEL WELLS ARE RUSTING. THIS STARTING HAPPENING AROUND 2016. I SEE MANY OTHER 2010 ESCAPES WITH THE SAME ISSUE. FORD NEEDS TO STEP UP AND THERE NEEDS TO BE A RECALL ON THIS WIDE-SPREAD PROBLEM.

Mileage: 80,000

UNABLE TO CLOSE PASSENGER SIDE DOOR - WON'T LATCH OR CLOSE

Mileage: 105,200

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE CONTACT WAS CHANGING THE OIL IN THE VEHICLE, HE CAME ACROSS RUST ON THE SUBFRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUBFRAME WAS ROTTED AND NEEDED TO BE REPLACED. THE UNDERCARRIAGE OF THE VEHICLE WAS RUSTED AS WELL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 212,093. THE VIN WAS NOT AVAILABLE.

Mileage: 212,093

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ENTERED THE VEHICLE, A MESSAGE APPEARED ON THE INSTRUMENT PANEL INDICATING THAT THE LIFTGATE WAS OPEN. THE CONTACT EXITED THE VEHICLE TO FIND THAT THE LIFTGATE WAS HANGING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE HINGES WERE SEVERELY CORRODED, FRACTURED, AND DETACHED FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB MAXEY FORD, INC. (1833 JEFFERSON AVENUE, DETROIT, MI, 48207) WHERE IT WAS DIAGNOSED THAT THE HINGES WERE RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

FORD ESCAPE REAR WINDOW HINGES. THE HINGES DISINTEGRATED AND THE GLASS ALMOST CAUSED SERIOUS INJURY. I LUCKILY CAUGHT THE GLASS BEFORE IT FELL. I NOTICED A WHITE RESIDUE ON THE GLASS WHIC WAS FROM THE FAULTY HINGES. MY CAR WAS IN MY GARAGE.

Mileage: 105,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DIAGNOSED THAT THERE WAS A HOLE IN THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER (BRADFORD FAIRWAY FORD, BRADFORD, PA, 814-368-7166), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

Mileage: 32,000

2010 FORD ESCAPE WITH 80000 MILES. APROX 3FT LONG HORIZONTAL CRACK IN FRAME ON PASSENGER SIDE NEAR REAR WHEEL.

Mileage: 80,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE CLOSING THE REAR HATCH DOOR, THE WINDOW ON THE DOOR SHATTERED. UPON INSPECTION, IT WAS DISCOVERED THAT THE PLASTIC HINGES ON THE DOOR WERE ALSO CRACKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE CLOSING THE REAR HATCH DOOR, THE WINDOW ON THE DOOR SHATTERED. UPON INSPECTION, IT WAS DISCOVERED THAT THE PLASTIC HINGES ON THE DOOR WERE ALSO CRACKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

REAR WHEEL WELLS RUSTING

Mileage: 45,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. UPON ATTEMPTING TO CHANGE A BULB WITHIN THE LIFTGATE DOOR, THE CONTACT WAS UNABLE TO ACCESS THE LIGHT TO CHANGE THE BULB. IN ADDITION, THERE WAS NO MANUAL OPTION INTERNALLY AND NO OPTION TO USE A FOB TO OPEN THE LIFTGATE HATCH, WHICH FAILED TO OPEN AND SECURE WHEN OPENED. THE DEALER (HOLMAN FORD LINCOLN TURNERSVILLE, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 471-2313) WAS UNABLE TO DETERMINE IF THIS WAS A DESIGN FLAW BECAUSE THEY PROVIDED NO SOLUTION TO ADDRESS THE FAILURES. THE MANUFACTURER WAS CONTACTED. TECHNICAL SERVICE BULLETIN NUMBER: 12-4-3 (STRUCTURE: BODY: HATCHBACK/LIFTGATE) WAS REFERENCED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 08/22/17*LJ THE QUESTIONNAIRE WAS DAMAGED.UPDATED 09/20/2017*JS

Mileage: 84,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. UPON ATTEMPTING TO CHANGE A BULB WITHIN THE LIFTGATE DOOR, THE CONTACT WAS UNABLE TO ACCESS THE LIGHT TO CHANGE THE BULB. IN ADDITION, THERE WAS NO MANUAL OPTION INTERNALLY AND NO OPTION TO USE A FOB TO OPEN THE LIFTGATE HATCH, WHICH FAILED TO OPEN AND SECURE WHEN OPENED. THE DEALER (HOLMAN FORD LINCOLN TURNERSVILLE, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 471-2313) WAS UNABLE TO DETERMINE IF THIS WAS A DESIGN FLAW BECAUSE THEY PROVIDED NO SOLUTION TO ADDRESS THE FAILURES. THE MANUFACTURER WAS CONTACTED. TECHNICAL SERVICE BULLETIN NUMBER: 12-4-3 (STRUCTURE: BODY: HATCHBACK/LIFTGATE) WAS REFERENCED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 08/22/17*LJ THE QUESTIONNAIRE WAS DAMAGED.UPDATED 09/20/2017*JS

Mileage: 84,000

MY CAR IS RUSTING UNDERNEATH THE WHEEL SUSPENSION. THE DEALER IS TRYING TO MAKE ME PAY NEARLY $800.00 TO CLEAR UP THE RUST. THE PAINT IS ALSO BEGINNING TO PEEL OFF THE WHOLE SIDE OF THE CAR.THE TOP MOLDING IS COMING OFF THE TOP OF THE CAR. MY TRUCK WAS DEFECTIVE AND WOULD NOT OPEN. I PAID $140.00 TO REPAIR. I PAID FOR A NOISE IN THE REAR OF THE CAR WHILE THE CAR WAS UNDER WARRANTY OF $454.00. I HAD TO PAY FOR POWER TRAIN DEDUCTIBLE EVEN THOUGH IT WAS A RECALL ITEM. THE DASH MALFUNCTIONED AND THE LIGHTS WENT OUT AND I HAD TO PAY DEALER $100.00. ALL CHARGES WERE INCURRED AT TAYLOR FORD. THE AIR CONDITION WENT OUT LAST YEAR. THE TOP MOLDING IS COMING OFF. I BOUGHT THE CAR IN SUMMER 2013 WITH A FULL FACTORY WARRANTY. THE TRUNK GOT STUCK AND WOULD NOT OPEN IN JANUARY 2017.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE ROOF RACK, WHICH CAUSED RUST. THE DEALER DIAGNOSED THAT THE ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE ROOF RACK, WHICH CAUSED RUST. THE DEALER DIAGNOSED THAT THE ROOF RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

HATCH COMES UP WHEN DRIVING

Mileage: 40,000

MY VEHICLE WAS PARKED AND I WAS LOADING MY CARGO AREA. AS I CLOSED MY LIFT GATE, THE REAR GLASS EXPLODED. THERE WAS NOTHING THAT COULD HAVE POKED THE GLASS TO SHATTER IT. THE BROKEN GLASS COVERED ME AND ACTUALLY, SOMEHOW MANAGED TO SEND SHARDS IN FRONT OF MY FRONT BUMPER. THANK GOODNESS THERE WAS NO ONE ELSE WITHIN 10 FEET OF MY VEHICLE.

Mileage: 59,447

DRIVER SIDE REAR WINDOW WOULD CLOSE, AN HOUR LATER THE REAR LIFT GATE WOULD NOT OPEN. THERE IS NO WAY TO OPEN THE LIFT GATE FROM INSIDE CAR, IF WE WERE IN AN ACCIDENT AND NEEDED TO GET OUT THROUGH THE BACK.

Mileage: 79,180

ONE DAY CLOSED THE REAR HATCH GLASS AND THE HINGE HOLDING THE GLASS IN PLACE FELL APART DUE TO CORROSION. NOW THE WINDOW IS BARELY HANGING ON ONLY WITH THE HELP OF THE LATCH LOCKING IT IN PLACE. NOT A SUFFICIENT AMOUNT OF ANTI-CORROSIVE USED ON THE METAL TO PROTECT IT. NOW HAVE TO DRIVE AROUND WITH IT BARELY HANGING ON UNTIL THE REPLACES PARTS I ORDERED COME IN BECAUSE THEY COULD ONLY BE FOUND ON THE INTERNET. ALSO TOO THE WEATHERSTRIPPING AROUND THE WINDOW IS NOT PLUSH ENOUGH I THINK TO PROTECT THE INSIDE FROM WATER DAMAGE WHICH ALSO LEAD TO THE WHOLE LIFTGATE FAILING TO OPEN ANYMORE. I FEEL FORD SHOULD TAKE RESPONSIBILITY FOR THE POOR CRAFTSMANSHIP THEY DID WHEN FIRST BUILDING THE CAR. AND I KNOW I'M NOT THE ONLY ONE WITH THIS PROBLEM BUT I'M SURE OTHERS FAIL TO REPORT IT TO THE PROPER AGENCY.

Mileage: 65,500

FROM THE TIME WE FIRST BOUGHT THE ESCAPE (NEW) THE BATTERY LIGHT HAS CAME ON AT RANDOM TIMES. WE HAVE TAKEN IN AND DEALER SAID THERE IS NOT AN ELECTRICAL PROBLEM. WHEN WE DRIVE THE CAR AND HAVE THE HEAT OR AIR ON IT WILL RANDOMLY TURN OFF AND THEN A MINUTE LATER COME BACK ON FULL BLAST. I ALSO HAVE RUST UNDER WHEEL WELLS THAT FORD SAID THEY WOULD NOT COVER BECAUSE IT DID NOT PREFERATE THE BODY BUT IS CLEARLY CREEPING UP THE UOUSIDE OF THE REAR QUARTER PANEL AS WELL. I HAVE SEEN THIS ON MANY OF THE SAME YEAR ESCAPES. WHEN I PUSHED FOR RESULTS THEY OPENED AN INVESTIGATION THEN CAME BACK AND SAID THEY WOULD SPLIT THE COST WITH ME WHICH I BELIEVE SHOULD BE FULLY COVERED SINCE IT WAS STILL UNDER THE 5 YEAR UNLIMITED MILEAGE BODY COVERAGE. ALSO, MY WIFE WAS DRIVING THE VEHICLE LAST WEEK AND IT RANDOMLY STALLED ON HER CAUSING HER TO PULL OFF THE ROAD. SAFETY IS BECOMING A CONCERN. NOT PLEASED WITH RESULTS GIVEN.

Mileage: 40,000

WHEN CLOSING THE BACK HATCH OF MY 2010 ESCAPE, THE BACK WINDOW EXPLODED.

Mileage: 50,000

RIGHT REAR WINDOW SUDDENLY DROPPED DOWN AND DOES NOT WORK. WE WERE TOLD THAT THE "CABLE BURNED OUT." A FEW MONTHS LATER THE FRONT PASSENGER WINDOW, DID THE EXACT SAME THING. VEHICLE WAS PARKED BOTH TIMES. STATIONARY.

Mileage: 89,000

THE TAIL GATE AND REAR PASSENGER DOOR HAVE EXTENSIVE RUST. THE TAIL GATE HAS RUSTED TO THE POINT WHERE IT CANNOT BE REPAIRED ACCORDING TO THE LOCAL FORD BODY SHOP.

Mileage: 110,000

WHEN A DRIVER WAS TRAVELLING DOWN THE HIGHWAY, THE HOOD FLEW UP ON THIS VEHICLE THAT WE USE FOR A COMPANY VEHICLE. THIS ALSO HAPPENED TO ANOTHER FORD ESCAPE THE COMPANY HAS, YEAR 2006, THAT I ALSO FILED A COMPLAIN ON AS IT IS A MAJOR SAFETY ISSUE WITH NO CURRENT RECALL.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS UNABLE TO EXIT THE VEHICLE FROM THE HATCHBACK. THE CONTACT WAS UNABLE TO REPLACE THE FLASHER AND BRAKE LIGHTS BECAUSE OF THE HATCHBACK DOOR FAILURE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

AFTER LOADING THE VEHICLE, I SHUT THE REAR GATE. THE REAR WINDOW EXPLODED UPON IMPACT AND SHARDS OF GLASS FLEW ALL OVER THE STREET AND THE BACK OF THE VEHICLE SCARING THE KIDS. *TR

Mileage: 107,000

WHEN CLOSING THE REAR HATCH ON MY 2010 FORD ESCAPE, THE REAR WINDOW EXPLODED LEAVING GLASS SHARDS THROUGHOUT MY DRIVEWAY AND OUT INTO THE STREET. THERE WAS NOTHING BLOCKING THE CLOSURE AND NORMAL FORCE WAS USED TO CLOSE THE HATCH. *TR

Mileage: 113,300

LIFTGATE WOULD NOT OPEN. I WAS TOLD IT WAS NOT COVERED AND I HAD TO PAY $278.00 TO THE DEALER. NOW I SEE THERE IS A SERVICE BULLETIN COVERING THIS PROBLEM, FOR THIS YEAR CAR; BUT MY VIN WAS NOT COVERED, ACCORDING TO FORD THE DAY I HAD IT REPAIRED. *TR

Mileage: 37,705

I WAS CRUISING AT A LOW SPEED ON A WARM DAY WHEN I HEARD A LOUD EXPLOSION, THE LEFT REAR WINDOW EXPLODED. *TR

Mileage: 56,000

I WAS PULLING INTO A PARKING SPOT AT A CVS PHARMACY, ABOUT TO PUT MY CAR IN PARK WHEN IT SURGED FORWARD AND INTO THE DOORS OF THE STORE. I WAS NOT INJURED BUT MORTIFIED THAT I COULD HAVE KILLED SOMEONE. WHEN I RECEIVED THE RECALL NOTICE I TOOK MY VEHICLE TO FIVE STAR FORD IN PLANO, TX. TODAY, I HAD MY STATE INSPECTION YESTERDAY AND ASKED IF THEY COULD PULL UP THE TROUBLE CODES ON MY COMPUTER. THE MANAGER TOLD ME THAT THE SHOP'S COMPUTER COULDN'T BUT HE HAD HIS OWN CODE READER THAT WOULD SHOW THE COMPLETE RECORD. HE DID AND TOLD ME IT WAS ERASED AND THERE WAS NOTHING ON IT. FIVE STAR FORD IN PLANO IS THE ONLY PLACE MY CAR HAS BEEN TO THAT COULD POSSIBLY DO THIS SINCE THE ACCIDENT. I ASKED THEM AT THAT TIME IF I COULD GET A TRANSCRIPT FROM THE COMPUTER BUT THEY SAID THEY COULDN'T DO IT. *TR

Mileage: 14,450

I HAD JUST TURNED LEFT UNDER AN UNDERPAS AND WAS IN THE MIDDLE LANE UNDER AN OVERPASS I REMEMBER THINKING "WOW. THIS IS APOWERFUL ENGINE." A CAR WAS COMING IN FRONT OF ME AND WHEN I BRAKE IT DID NOT SLOW DOWN AND I HIT THE CAR AND THAT'S ALL I REMEMBER WHEN I CAME TOO THE HORN WAS BLOWING AND TWO PEOPLE WERE POUNDING ON MY WINDOWS AND MY EMERGENCY BAG HAD DEPLOYED, I WAS RELEASED. THEY GAVE ME FIRST AID UNTIL THE AMBULANCE CAME, TREATED ME AND TOOK ME TO THE EMERGENCY ROOM. THE OTHER DRIVER WAS NOT INJURED. THEY KEPT ME OVERNIGHT. I BELIEVE BECAUSE I HAD A CONCUSSION. I WAS VERY CONFUSED. THEY KEPT ME OVERNIGHT AND WENT HOME THE NEXT DAY. THE DAMAGE TO MY VEHICLE WAS IN ACCESS OF $16,000.00. *TR

Mileage: 2,900

THE REAR WINDOW HAS TWO CLAMPS THAT ATTACH TO THE VEHICLE. THE CLAMPS ARE DETERIORATING AND CRUMBLING TO PIECES. I HAVE ALSO SEEN THIS ON OTHER FORD ESCAPES. WITH THE CLAMPS FALLING APART IT WILL ONLY BE A MATTER OF TIME UNTIL THE REAR WINDOW WILL SHIFT OR FALL OFF. THIS SAME VEHICLE IS RUSTING ALSO. THE REAR HATCHBACK IS RUSTING OUT AND OTHER COMPONENTS. FORD MOTOR COMPANY REFUSES TO TAKE CARE OF THE PROBLEM. *TR

THE REAR WINDSHIELD EXPLODED WHILE I WAS PARKED. I WAS BEHIND THE CAR AND WAS SHOWERED WITH GLASS AS WERE MY PERSONAL ITEMS IN THE BACK OF THE CAR. *TR

Mileage: 69,000

THE BACK HATCH WILL NOT OPEN. THERE'S NO CLICKING SOUND WHEN LOCKING OR UNLOCKING. THE WINDOW DOES OPEN AND CLOSE.

WHEN I CLOSED MY HATCHBACK THE REAR WINDOW SHATTERED AND GLASS FLEW EVERYWHERE. I HAD A COUPLE CUTS ON MY HANDS FROM THE GLASS FALLING. *TR

Mileage: 68,000

RIGHT AFTER THE WARRANTY WENT OUT THE VEHICLE STARTING SLAMMING FROM 1ST INTO 2ND UPON ACCELERATION. THE IDLE IS VERY ROUGH AND QUITE LOUD, THE ENGINE MAKES A FUNNY NOISE AND I TAKE EXTREMELY GOOD CARE OF MY VEHICLE, GETTING ALL OF THE SCHEDULED OIL CHANGES ON TIME, REPLACING THE AIR FILTER, ETC. I ALSO EXPLAINED TO THEM THAT THE VEHICLE WASN'T IDLING PROPERLY AND THAT THE ENGINE USED TO BE QUIET. THE WINDSHIELD IS EXTREMELY THIN AS WELL, A SMALL PEBBLE HIT MY WINDSHIELD CAUSING A 8 INCH CRACK IN A MATTER OF MINUTES TO WHERE IT WAS BEYOND GETTING IT FIXED. THEN LIFTGATE STARTED GIVING ME PROBLEMS. WHEN YOU PRESS THE BUTTON, IT WOULD MAKE THE SOUND, BUT SOMETIMES OPEN, THEN ON MAY 17, 2013 IT JUST QUIT WORKING ALL TOGETHER. ON MAY 18, 2013, I TOOK IT TO REYNOLDS FORD FOR A SCHEDULED OIL CHANGE RIGHT BEFORE A TRIP TO MEXICO AND UPON TELLING THEM ABOUT IT, THEY WANTED $250 JUST TO LOOK AT IT BEFORE PARTS AND LABOR. NOW, THE REAR BLINKER DOESN'T WORK AND YOU CAN'T REPLACE IT DUE TO THE FACT THAT YOU CAN'T GET THE LIFTGATE TO OPEN IN ORDER TO REMOVE THE REAR TAILLIGHT ASSEMBLY. SO, WHEN YOU ARE TRYING TO MAKE A LEFT TURN, VEHICLES BEHIND YOU DON'T KNOW YOU ARE TURNING AND ALMOST HIT YOU (SAFETY HAZARD). YOU ALSO CAN'T CHANGE A FLAT TIRE SINCE YOU CAN GET TO THE JACK, WHICH IS IN THE REAR COMPARTMENT ACCESSED THROUGH THE LIFTGATE. THIS IS A SERIOUS PROBLEM AS THERE IS NO MANUAL RELEASE FOR THE HATCH TO GET IT OPEN PERIOD, ONCE THE LATCH DOESN'T WORK, IT JUST DOESN'T WORK. *TR

Mileage: 36,100

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DOOR HATCH WOULD NOT OPEN. THE VEHICLE WAS DIAGNOSED TAKEN TO THE DEALER, WHO STATED THAT THE REAR HATCH ACTUATOR SWITCH HAD FAILED. THE MANUFACTURER WAS INFORMED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

VEHICLE WAS PARKED IN MY DRIVEWAY. THIS HAPPENED AT ABOUT 10:30 A.M. I HAD REMOVED SOME ITEMS IN THE REAR OF THE VEHICLE AND THEN SHUT THE REAR TAILGATE. THE REAR TAILGATE GLASS HAD NOT BE OPENED AND WAS CLOSED AS USUAL ON THE LIFTGATE. THE LIFTGATE WAS CLOSED IN THE NORMAL FASHION. I WAS IN THE PROCESS OF WALKING AWAY FROM THE CAR AFTER CLOSING THE TAILGATE WHEN THE REAR TAILGATE GLASS EXPLODED. NOTHING HAD STRUCK THE GLASS FROM EITHER THE INSIDE OR OUTSIDE TO CAUSE THIS TO HAPPEN. I RECEIVED SOME MINOR SCRATCHES ON MY HAND. THE GLASS EXPLODED AS FAR AS 6-8' BEHIND AND TO THE SIDES OF THE VEHICLE AS WELL AS ALL OVER THE INTERIOR OF THE VEHICLE. *TR

Mileage: 34,180

8 AM REMOVING PACKAGES FROM REAR OF ESCAPE. UPON SIMPLY CLOSING THE HATCH DOOR, THE GLASS SHATTERED TO BITS. I HAVE OPENED AND CLOSED THAT HATCH DOOR DOZENS OF TIMES. IT CLOSES WELL . NO NEED TO SLAM. SHOCKS BALANCE WELL. I CHECKED THE WEB AND FOUND MANY SIMILAR OCCURRENCES. I IMMEDIATELY RECORDED (CAMERA) THE AFTERMATH WITH THE HOPES THAT FORD MAY COME TO THE PUMP. I HAD THE CAR FIXED AT THE DEALER $1200 OUT OF POCKET. FORD CANADA WILL NOT EVEN ACKNOWLEDGE THE NHTSA #10039131 TSB 10-22-10 PER PHONE CALL TO FORD HELP LINE. *TR

Mileage: 84,550

ON DEC 24TH WE WERE LOADING UP GIFTS INTO OUR TRUNK. I CLOSED THE TRUNK BOOM THE BACK REAR WINDOW BLEW OUT. NOW IT WILL COST ME CLOSE TO 500$ TO FIX THIS SHOULD OF NEVER HAPPENED. I KNOW MANY COMPLAINTS HAVE BEEN MADE ABOUT THIS. THANKS. *TR

Mileage: 57,000

THIS IS NOW THE THIRD ISSUE WITH MY 2010 FORD ESCAPE WHERE THE REAR WINDOW SHATTERS WHILE CLOSING THE GATE. THIS IS A KNOWN ISSUE WITH FORD AND THEY WILL NOT FIX. GLASS SHATTERS INTO THOUSANDS OF PIECES AND PROJECTS 10-15 FEET IN ANY GIVEN DIRECTION. YET, FORD WILL DO NOTHING TO FIX. THIS IS VERY UNSAFE WHERE I HAVE HAD GLASS SHOT AT MY FACE AND I ALSO HAVE A DOG THAT IS OFTEN PUT IN THE BACK OF THE VEHICLE. THE ONLY WAY FORD WILL DO SOMETHING IS IF I PAY. I ALSO WONDER HOW MANY PEOPLE HAVE NOT FILED COMPLAINTS THINKING THIS IS A FLUKE ACCIDENT AND MAY HAVE GONE THROUGH INSURANCE. I KNOW IT IS NO FLUKE SINCE THIS IS THE THIRD TIME THIS HAS HAPPENED AND TALKING WITH FORD THEY ACKNOWLEDGE THE ISSUE. THERE SHOULD BE A RECALL ON THIS VEHICLE. I HAVE FILED TWO OTHER COMPLAINTS WITH THE NHTSA. *TR

Mileage: 42,500

THE REAR GATE WILL NOT OPEN. THE LOCK WILL NOT RESPOND TO THE POWER UNLOCK OR REMOTE AND THERE IS NO WAY TO GET IT OPEN. THERE IS NO ALTERNATIVE WAY TO OPEN THE REAR GATE AND COULD BE A PROBLEM IN AN ACCIDENT. I HAVE READ MULTIPLE COMPLAINTS ON LINE FROM OTHER ESCAPE OWNERS, THIS SEEMS TO BE A REOCCURING ISSUE WITH THESE VEHICLES, BUT IS NOT A RECALL, AND OFTEN TIMES THEY DON'T KNOW HOW TO FIX IT. *TR

Mileage: 75,000

2010 FORD ESCAPE BOUGHT NEW AND TAKEN BACK TO DEALERSHIP AS THE VEHICLE JUMPS FORWARD. DEALERSHIP COULD NOT FIND PROBLEM. WITHIN LAST TWO WEEKS VEHICLE IS LOSING GAS PEDAL POWER WHILE DRIVING. THE VEHICLE DOES NOT STALL. IF YOU APPLY THE GAS THE VEHICLE JUMPS FORWARD. THE COMPUTER CODE IS P2112. VEHICLE WAS SURGING FORWARD WHEN A DOG RAN ACROSS THE ROAD. COULDN'T CONTROL VEHICLE. VERY BUSY ROAD AND TRYING TO GET OUT OF THE WAY. BUMPER HAD TO BE REPAIRED AND CAR IS STILL LOSING POWER AND SURGING WHEN YOU APPLY GAS. *TR

Mileage: 60,000

MY CAR STALLED OUT AS I WAS DRIVING DOWN THE STREET. I HAD TO TURN OFF MY CAR AND RESTART IT. IT WAS ABLE TO RESTART BUT ABOUT 5 MINUTES LATER IT DID THE SAME THING. AT ONE POINT I WAS IN THE MIDDLE OF AN INTERSECTION. WHEN I TOOK IT IN TO THE DEALERSHIP THEY TOLD ME THIS WAS HAPPENING TO MANY OTHER FORD ESCAPES AS WELL AS FORD FUSIONS. AT THIS POINT THEY TOLD ME THE PART WAS BACK ORDERED FOR 2-3 WEEKS. THEY TOLD ME MOST PEOPLE WERE JUST ABLE TO DRIVE THE CAR WITH THE RANDOM STALLING OUT UNTIL THE PARTS CAME IN. *TR

Mileage: 51,000

THE REAR HATCH DOES NOT OPEN DUE TO A FAULTY ACTUATOR. ALL ESCAPES HAVE THIS ISSUE SINCE 2001 BUT FORD HAS NOT CORRECTED THE PROBLEM AND DOES NOT OFFER ASSISTANCE. THIS IS DANGEROUS BECAUSE IF THIS IS THE ONLY WAY TO ESCAPE FROM YOUR VEHICLE IN AN ACCIDENT YOU WILL NOT BE ABLE TO. ALSO THERE IS NO WAY TO OPEN THE REAR HATCH FROM THE INSIDE. *TR

Mileage: 41,500

ON FEB 22, 2013 I EXPERIENCED A PROBLEM WITH MY 2010 FORD ESCAPE, WHILE CLOSING THE REAR LIFTGATE MY BACK WINDOW COMPLETELY SHATTERED - RESULTING IN MY HAVING TO REPLACE THE WINDOW WHICH COST ME $466.83. AFTER SOME RESEARCH ON THE INTERNET, I FOUND THE FORD KNOWS OF THIS PROBLEM AND IT HAS HAPPENED ON OTHER VEHICLES - MY PROBLEM OCCURRED WHILE THE VEHICLE WAS STATIONARY AND ALSO IN THE EARLY MORNING HOURS. I ALSO INCURRED MINOR CUTS AND LACERATIONS DUE TO CLEANING UP THE BROKEN GLASS. I BELIEVE SINCE FORD MOTOR CO. KNEW OF THIS PROBLEM AND FAILED TO NOTIFY OWNERS OF THIS, I SHOULD BE ENTITLED FOR REIMBURSEMENT OF THE COST FOR REPAIRING THE WINDOW, SINCE IT WAS A DEFECTED PRODUCT. *TR

WENT GROCERY SHOPPING. LOADED GROCERIES IN REAR. CLOSED TAILGATE, WINDOW LITERATELY EXPLODED, GLASS EVERYWHERE. *TR

Mileage: 18,000

WHEN CLOSING THE REAR HATCH OF THE 2010 FORD ESCAPE, THE GLASS SHATTERED. TEMPERATURE BELOW FREEZING AT THE TIME AND MATCHES TSB: TSB-11-2-9. NO REASON FOR THE GLASS TO BREAK AT ALL. GLASS SHATTERED AND CUT MY FINGER. SMALL CHUNK OF GLASS HAD TO BE REMOVED FROM FINGER. *TR

Mileage: 34,000

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED UPON CLOSING THE REAR LIFT GATE, THE GLASS SHATTERED OUTWARDLY. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 17,936. ..UPDATED 01/30/13 *BF UPDATED 2/5/2013 *JS

Mileage: 17,936

I HAD MY 2010 FORD ESCAPE PARKED IN MY GARAGE AT MY HOUSE AND I OPENED MY REAR LIFT GATE TO GET SOMETHING OUT OF THE BACK. WHEN I SHUT THE LIFT GATE LIKE NORMAL THE GLASS EXPLODED ALL OVER. THERE WAS NOTHING IN THE REAR THAT CAME IN CONTACT WITH THE GLASS OR LIFT GATE TO CAUSE IT TO EXPLODE OR SHATTER IN ANYWAY. I WAS LUCKY TO HAVE ONLY GOTTEN A MINOR CUT FROM THE GLASS SHARD IF I WAS STANDING SOMEWHERE ELSE I COULD HAVE GOTTEN SERIOUSLY INJURED. *TR

Mileage: 72,873

VEHICLE BEGAN THROTTLING WHILE DRIVING ON THE FREEWAY. ENGINE LIGHT CAME ON. AS I PULLED OVER, VEHICLE SLOWED DOWN JUMPING FORWARD. APPLIED BRAKES AND STILL KEPT JUMPING FORWARD. SWITCHED GEAR TO PARK AND CAR STALLED. TURNED ON AFTER A FEW TRIES. CONTINUES TO JUMP FORWARD AND SHAKE. AFTER A FEW MINUTES PROBLEM WENT AWAY AND VEHICLE DROVE NORMAL. THREE WEEKS LATER SAME OCCURRENCE. THIS WEEK ANOTHER OCCURRENCE OF THE PROBLEM. CONTACTED SUNRISE FORD DEALER IN NORTH HOLLYWOOD ,CA AND WAS TOLD I NEED TO PAY $150.00 DIAGNOSTIC FEE. *TR

Mileage: 47,000

I SHUT MY TAILGATE AND THE REAR WINDOW SHATTERED ON MY 2010 FORD ESCAPE. NO ONE WAS INJURED, BUT IT DEFINITELY MADE A HUGE MESS AND IT WAS A SHOCK TO HAVE THIS HAPPEN. THIS IS THE SECOND ISSUE MY VEHICLE HAS HAD THIS YEAR. A FEW MONTHS AGO THE THROTTLE CONTROL WENT ON THE VEHICLE. BOTH NOT COVERED BY FORD, DUE TO THE WARRANTY OVER. I HAVE MANY CONCERNS THAT A TWO YEAR OLD VEHICLE COULD HAVE THESE TYPE OF THINGS GOING WRONG WITH IT. MY OTHER CONCERN IS FORD WON'T ACKNOWLEDGE THESE ISSUES WITH RECALLS AND MANY OF MY FELLOW FORD OWNERS ARE HAVING THE SAME ISSUES. PLEASE CHECK INTO THIS FOR US. CAN SAY I DEFINITELY WON'T BE BUYING FORD AGAIN AFTER THIS. *TR

Mileage: 53,000

MY 2010 FORD ESCAPE IS MAKING A NOISE THAT STARTED ABOUT 2 MONTHS AGO. THE NOISE SOUNDS LIKE TOOLS WERE BEING STORED IN THE BACK AND WHEN I STOPPED, TURNED, OR EVEN BEGAN TO TAKE OFF AGAIN I WOULD HEAR THIS RATTLING SOUND. I HAD TO PAY A DIAGNOSTIC FEE OF 150 SOMETHING DOLLARS. TEST-DROVE VEHICLE WITH MECHANIC BUT IT WAS VERY HARD TO DUPLICATE. THEY HAD VEHICLE 3 SEPARATE TIMES VEHICLE ENDED UP STAYING BY THE 3RD TIME WITH THEM FROM A THURSDAY TILL A TUESDAY I WAS TOLD IT WAS RUST ON THE SUB FRAME SHOCKED THAT FORD HAD A SERVICE BULLETIN FOR AND THAT THEY HAD TO REMOVE SOME TYPE OF BOLTS. SOUND WOULD BE GONE FOR A FEW DAYS BUT MAYBE SHAKE BACK LOOSE. SOUND NOW COMING FROM THE FRONT. I CALLED BACK TO THE 1ST DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER BASICALLY DON'T BRING IT BACK THERE IT IS A WASTE OF THEIR TIME BECAUSE THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE HE ASKED ME WHERE I PURCHASED IT AND WAS TOLD TO TAKE BACK TO ORIGINAL DEALERSHIP. I MUST SAY EARLY ON INTO THE SITUATION I WROTE TO FORD BECAUSE I WAS VERY DISGUSTED THAT I HAD TO PAY A DIAGNOSTIC FEE FOR SOMETHING THAT WAS A KNOWN PROBLEM TO FORD ALL THIS TIME AND WANTED MY FEE BACK. THEY TOLD ME SINCE IT WAS NOT FIXED AND THE 1ST DEALERSHIP COULD NOT REALLY FIGURE OUT WHAT IS WRONG TAKE IT BACK TO THE ORIGINAL DEALERSHIP OF PURCHASE. I FOUND OUT THAT AGAIN I HAVE TO PAY ANOTHER DIAGNOSTIC FEE AND I PRAY THAT THEY FIND OR HEAR SOMETHING DUE TO THE NOISE IS NOT HEARD ALL THE TIME. AGAIN, I AM OUT OF MORE MONEY. I DECIDED NOT TO WASTE ANYMORE TIME PAYING DIAGNOSTIC FEES AND MAYBE HOPE THE VEHICLE FALLS APART I FEEL LIKE I AM UP AGAINST A WALL I KNOW THIS IS MY LAST TIME DEALING WITH FORD TIME TO MOVE ON ESPECIALLY WITH THIS 36,000 MILE WARRANTY CRAP. THE NOISE IS DEFINITELY THERE AS OTHERS CAN HEAR IT. I FEEL STUCK I JUST PRAY THAT NOTHING HAPPENS TO ME WHEN DRIVING THIS JUNK! *TR

Mileage: 38,068

THE LIFT GATE ON THIS VEHICLE HAS STARTED TO RUST AT THE LOWER SEAM. RUST IS OCCURRING FROM BETWEEN THE PANELS OF THE SEAM. PAINT BUBBLING UP FROM UNDERNEATH. JUST 2 YEARS OLD. *TR

Mileage: 30,000

BOTH REAR QUARTER PANELS RUSTED, WHEN PAINT REMOVED PIN HOLES THROUGHOUT METAL--DEFECTIVE METAL. ENTIRE QUARTER PANELS HAVE TO BE REPLACED. ALSO RUST ON LIFT GATE. *JS

Mileage: 28,000

2010 FORD ESCAPE BACK HATCH AND WINDOW FAIL TO OPEN. THIS IS A KEYLESS WINDOW AND HATCH. FORD DEALERSHIP WANTS TO CHARGE 380.00 TO REPAIR. FORD DOES NOT HAVE A MANUAL OR SECONDARY SYSTEM TO OPEN THE BACK HATCH AND/OR WINDOW. THIS FAIL HAS RENDERED THE BACK PORTION OF THE ESCAPE USELESS. IN AN EMERGENCY, A SECONDARY MANUAL OPENING DEVICE FROM THE INTERIOR AND EXTERIOR NEEDS TO BE RETRO-FITTED, AFTER MARKET BY FORD. THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE, HAS NO INTEREST IN RESOLVING THIS OBVIOUS ENGINEERING BLUNDER. *TR

I WAS SHUTTING THE TAILGATE WHEN THE BACK GLASS JUST SHATTERED. IT WAS 15 DEGREES OUTSIDE. *TR

PURCHASED A 2010 FORD ESCAPE NEW, 4 MONTHS AFTER THE AIR CONDITIONING STOPPED WORKING. TOOK IT TO THE DEALERSHIP TO HAVE IT FIXED AND THEY CLAIMED IT COULD NOT BE FIXED BECAUSE IT WAS DAMAGED BY AN OBJECT MOST LIKELY FROM THE ROAD. DAMAGES ARE NOT COVERED UNDER WARRANTY. THE SERVICE TECH WENT ON TO SAY THAT THE GRILL DOES NOT PROVIDE ADEQUATE PROTECTION FOR THE AC CONDENSER THEREFORE EVEN IF I PAID TO HAVE IT FIXED AND DIDN'T REPLACE THE GRILL, IT COULD HAPPEN AGAIN. IT HAS BEEN OVER 3 MONTHS AND FORD STILL REFUSES TO PAY FOR THE REPAIR. IT IS NOW ON AVERAGE 102 DEGREES OUTSIDE AND I CANNOT DRIVE MY VEHICLE DUE TO THE HEAT AND INABILITY TO USE THE AC. *TR

Mileage: 5,000

2010 FORD ESCAPE XLT AWD, 752.2 KM, 4 REAR SUBFRAME BOLTS DEFECTIVE. 2 FRONT SUBFRAME BOLTS MISSING, 2 REAR SUBFRAME BOLTS LOOSE, RESULT REAR WHEELS AND AXLE WERE ABOUT TO COME OFF THE VEHICLE WITH MY FAMILY IN IT. THE REAR SUBFRAME ATTACHES TO THE MAIN FRAME OF THE VEHICLE TO KEEP THE REAR WHEELS ON THE CAR. *TR

Mileage: 752

2010 FORD ESCAPE XLT AWD, 752.2 KM, 4 REAR SUBFRAME BOLTS DEFECTIVE. 2 FRONT SUBFRAME BOLTS MISSING, 2 REAR SUBFRAME BOLTS LOOSE, RESULT REAR WHEELS AND AXLE WERE ABOUT TO COME OFF THE VEHICLE WITH MY FAMILY IN IT. THE REAR SUBFRAME ATTACHES TO THE MAIN FRAME OF THE VEHICLE TO KEEP THE REAR WHEELS ON THE CAR. *TR

Mileage: 752