2013 FORD ESCAPE Steering Problems

Steering wheel locked up hard to turn wheel Consuming(burning) way more gas than normally would

Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on the dash and the steering wheel cannot be turned. We have to turn it off, wait a minute, and restart it. Most of the time this remedies the problem but lately we have had to turn it off and on several times to get it to clear up and the steering working again. This is documented all over the Ford forums. Please open an investigation as this is a serious issue and should not be happening. We have never been able to replicate it for Ford or anyone else. It is very random.

This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous similar complaints of 2013 ford escape steering freezing up and malfunctioning at the this link: [XXX] and submit it for NHTSA follow up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn the steering wheel. On Wednesday, Nov. 6, 2024 I took it to the mechanic and he had the same thing happen and diagnostic indicated thatthe power steering needed replacement. I contacted Ford Motor Company and they stated that my VIN was not included in their recall of the 2013 Ford Escapes. They declined to share with me other similar complaints. I have since learned from a Ford escape owners page that the are many complaints by owners and can't get any help from Ford. I would liked the NHTSA to investigate and report on how may owners are being denied inclusion in the 2013 Ford Escape steering recall.

The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to steering the vehicle properly which could have caused an accident. No warnings prior to the issue.

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 15 MPH, the steering wheel made it difficult to turn to the left or the right. The steering assist failure warning light was illuminated. The vehicle was diagnosed by a local independent mechanic, and it was determined that the electronic steering assist had failed. The vehicle was towed back to the residence. The vehicle was diagnosed by another local independent mechanic and the contact was informed that the electronic steering gear had failed. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

Mileage: 200,000

In reverse, Steering locks up without warning, then the steering assist fault message comes up.

I get a steer assist fault code, and loose power steering at random points. It is very dangerous and almost crashed twice.

I have experienced many issues with my vehicle that have been recalled in other vehicles of the same make/model/year but have been denied the assistance in fixing me car and preventing and further damage or risk of my safety due to my VIN not showing any recalls. I do believe that my safety has been disregarded and that my car needs inspection to further show that I should be assisted in getting the recalls identified and fixed to improve my safety and others on the road. The first issue I noticed that was recalled on other 2013 Ford escapes was a recall on the control arm which was caused by the separation of the control arm from corrosion which increased the risk of crash. I had an incident where my car all of the sudden would not return from the right turning position after I heard a clunking noise which caused me to run into a curb. After further investigation it was found that my control arm failed and locked which wouldn't allow me to avoid hitting the curb. I suffered a concussion and had to pay for this to be fixed due to being denied from the recall. Secondly, Ford has issued many recalls on 2013 Ford escape engines due to overheat and cylinder head malfunctions many of them my car has been diagnosed and proven to have. I have pulled codes from my check engine that are direct codes that was recalled about the overheating of the cylinder head causing cracks and leaks into the oil. This code I pulled from my car was P0117 and it was traced to the recall from ford ( 13V583000). Other recalls have been issued by Ford for engine overheating, and my car has been over heating after directly putting coolant into my vehicle and it tends to run out in 1 to 2 days after refilling. My safety and others on the road are at risk from these issues that were not caused by me or other drivers but I am not getting any assistance or anyone willing to look at these recalls and assist in reimbursement or fixing my cars issues. My car needs to be reviewed for the recalls.

I was driving my vehicle home and as I was turning to the street I live on the power steering went out and I almost lost control of the car. I had to use all my strength to turn the wheel and barely miss an oncoming car in the turn. If my wife would have been behind the wheel Im certain it would have caused an accident. After getting home I searched for what may have caused the loss of power for the steering and I read this has been a reported problem but the NHSTA has not issued a recall. Why? Does someone need to die or be injured before it is investigated and issue a recall?

Steering wheel locks up intermittently. Never know when the steering wheel may lock up. When able to use steering wheel there is no power assist to help with turning the steering wheel. Hesitant to use car out on the road because I don't know when the power steering may go out and make it very difficult to turn the steering wheel to get off the road to somewhere safe.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the vehicle became difficult to maneuver. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 30,000.

Mileage: 30,000

It wouldn't steer it ran hot it stalls everytime I was on hwy system fail to warning system not display not updated

I started my Escape to come home (about an hour and half from home). I immediately got a message that said Steering Assist - Immediate Service Required . I turned the car off and restarted it and got the same message. I got really nervous, but thought maybe it would steer like a vehicle without power steering - which I have driven long ago. But the wheel would not turn at all. I could only go forward. I turned the car off and went to the bathroom thinking I was going to have to call my husband to have him come and get me and have my Escape towed home. When I got back in the car and started it up, the message was gong and the vehicle was working. I drove home, scared all the way, that it was gong to happen again and the road was very mountainous with uncountable turns. Thank God I made it home.

The contact owns a 2013 Ford Escape. The contact stated that after restarting the vehicle, it was discovered that the power steering had failed, and the steering wheel was very difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that steering rack was faulty and needed to be replaced. The vehicle was repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 113,000.

Mileage: 113,000

The contact owns a 2013 Ford Escape. The contact stated that while reversing, the steering wheel became firm. The contact stated that on another occasion while driving in the residence parking lot at an undisclosed speed, the steering wheel became firm. The vehicle was restarted but the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 265,000.

Mileage: 265,000

Several times over the past month upon starting my 2013 Ford Escape the following warning message appears: " power steering assist " fault, and my steering wheel locks. I believe there was a recall on this same issue with other Ford's but I searched the recall list with my VIN number and a recall does not exist for my 2013. This is a severe safety issue and will cost me thousands of dollars to replace.

Several times in the past month the "power steering assist " fault has appeared when I start the car and I am unable to mover the steering wheel. It locks in place. I have to turn off the car and turn it back on again, trying several times for the steering wheel to unlock. This is a serious issue and I'm afraid it may happen while at a stop light or while driving.

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 25 MPH, the steering wheel became very stiff, and the vehicle became difficult to maneuver. The contact was able to maneuver the steering wheel using excessive force. The contact was able to drive to the residence. The ABS, brakes, stability control, and air bags warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 213,000.

Mileage: 213,000

I was driving on.the road the power steering stop working, I almost caused an accident ,I had a warning light power steering fault , dealer said can be an expensive repair

Was prompted with a steering assist fault while in the middle of driving had couldn’t turn or steer because the wheel locked up I almost crash and had to try and pull over safely. The amount of people with the same experience who have reported about this same problem for this vehicle and there still isn’t a recall is concerning!!!

When steering the vehicle a loud,strange noise suddenly occurred. It started being hard to steer around corners and especially when turning right. I took it to my mechanic today and he told me the rack and pinion looked like it had blown apart,he could see inside parts that shouldn't be visible.

When the 2013 Ford Escape was started, a warning message came across the screen stating "steering wheel assist fault" and the steering wheel would not move. Turned the car off and then back on and the message did not appear. Turned the car on this morning and received the same message and the steering wheel would not move. Multiple car owners of this vehicle have complained about this issue and Ford is not doing a recall. It appears this has been an issue with Ford Escapes of many years.

WAS DRIVING THE CAR PARKED WENT INTO THE STORE AND CAME BACK OUT I STARTED THE CAR AND IT WAS DRIVING FINE THEN ALL OF A SUDDEN I HAD TO GRAB THE WHEEL TIGHT BECAUSE IT FLASHED SAYING STEERING LOSS PULL OVER. i HAD MY CHILDREN IN THE CAR IT WAS SO UNSAFE AND SCARY AND I SEE MANY PEOPLE WITH THIS ISSUE AND I AM NOT UNDERSTANDING WHY THERE IS NO RECALL

Power steering completely failed mid drive about 15 mph in a turn, no codes. Worked briefly after restart. Now completely has failed regardless of restart.

Power steering out and I am unable to afford the repairs. There is a recall for my make and model my van is not included in. I have already paid for a new transmission when the transmission recall was out and the Gilley Hyde Ford local dealership was dishonest with me and replaced almost $2000 of extra things and gave it back to me broken.

The steering became hard as I turned into a parking space at the doctor's office. It has happened 4 or 5 times since then usually at low speeds. i have been extremely cautious since the first time. It is my mother vehicle, but I was driving it at the times the steering became hard/stiff.

I was turning right and as I pulled out my power steering totally went out causing g me to loose control for a second but then it came back on almost causing an accident. This isn't the 1st time just the most recent. There's a recall on other years of the same vehicle with Ford for the same problem but not for 2013.

Steering assist fault light has come on randomly since I bought the car in February of 2022 and just 2 days ago on March 30th 2024 my power steering in my vehicle is starting to go making a God awful sound like someone threw gravel into a wood chipper. I see ford has had a recall out for this once before but ultimately are wiping their hands clean of it. This is ridiculous owning a car that has had this many safety recalls on it.

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, an abnormal squeaking sound was coming from the steering wheel while turning. There was no warning light illuminated. The vehicle was taken to a dealer and was diagnosed with a defective steering gear. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2013 Ford Escape. The contact stated that while starting the vehicle, the message "Steering Assist Unavailable" displayed and the steering wheel seized. The contact turned off and restarted the vehicle and the message disappeared and the steering wheel regained functionality. The vehicle was taken to the dealer and was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not yet repaired but was in the process of being repaired. The manufacturer was made aware of the failure and a complaint was filed. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 60,000. The VIN was not available.

Mileage: 60,000

Power steering has gone out. There is a recall, but it is not attached to my Vin number.

I own a 2013 ford Escape sel. While driving on the road a message appears and states steering assist fault. When this happens the steering becomes very hard to steer. I feel like I can’t even pull over because it is very hard to steer. I feel is very unsafe. Another msg that appears is hill start assist not available and then with that massage 911 assist fault. All of these messages to me seem very unsafe and need to be looked at. I looked online and there are thousands of people complaining about these problems.

Started my car and had no steering with no warning. Thank God I wasn’t driving the car when this happened. Spoke with Ford Dealership and they knew exactly what the issue was. They said it was a malfunction of the rack and pinion steering which they said was common on the 2013 Ford Escape. Cost for Ford Dealership to repair was $2,700.

Since we bought the car we have always had problems with the steering locking up. Was told the whole rack and pinion which is electric needed to be changed. I have read that this is a huge problem with FORDS. My wife was driving on the highway and it locks up and she can’t steer. Please check into how many ford vehicles have this problem. Someone is going to get killed

I received an alert on the dash that says "steering assist fault service req'd" I have received this alert in the past, in the middle of driving. When the alert comes on, the power steering completely goes out, making it impossible to turn the wheel. It's scary knowing that I can be driving and the power steering can go out at anytime, due to evident poor engineering on Ford's behalf. There have been a plethora of other Escape's that had reported this exact issue. For whatever reason, Ford decided to not recall the 2013 model, even though it experiences the same issue that the other year models were recalled for. This is putting myself and others' at danger and currently the vehicle is stuck and I am not able to turn the wheel at all. Ford is unwilling to cooperate. This is easily something Ford should be willing to look at and FIX for zero cost. An engineering issue within the electrical components of the car is not something I should be held responsible for. I didn't build the car. Nor was I given any sort of warning when the steering just all of a sudden went out, while I'm driving on a busy highway. What can we do to get Ford to cooperate to FIX the issue at no cost on my end? Thank you in advance.

The contact owns a 2013 Ford Escape. The contact stated that after starting the vehicle, the message "Power Steering Assist Fault" was displayed, and the steering wheel was difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 104,000.

Mileage: 104,000

The contact owns a 2013 Ford Escape. The contact stated that while accelerating at slower speeds, the steering wheel would severely shake and vibrate. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.

Mileage: 45,000

Steering Assist Fault - Contact Dealer is what appears on my vehicle screen. No power steering in vehicle - unable to drive, have to have it towed to dealer. Vehicle worked perfectly fine one hour before going back out to vehicle to start and run an errand. Vehicle on has 84,500 miles. There are recalls on 914,000 Escapes and Explorers up to 2012. The same component is in my 2013 vehicle that is in the vehicles in the recall. Ford needs to be responsible for these components in their vehicles that could cause a major accident, injury or death. This component should be paid for in full by Ford, not the customer.

My power steering motor went and there’s no recalls!

Steering Assist Fault shows on dash. Unable to turn the steering wheel. Appears to be a recall on Ford Escapes up to 2012. Need to include additional years into this recall - major problem and safety issue.

The contact owns a 2013 Ford Escape. The contact stated while driving 55 MPH and making a turn, the power steering assist became inoperable. The power steering assist failure message was displayed. The vehicle was taken to the local dealer, who informed the contact that the vehicle was not covered under recall. The vehicle was not diagnosed or repaired. The contact contacted two unknown dealers who provided the same information. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

Mileage: 55,000

Electric Power Steering Fault. Could not turn steering wheel. Service Technician stated the Power Steering module failed.

Power steering malfunctioned while driving out of my driveway. Vehicle is undrivable and is available for inspection. Unable to steer the vehicle. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure which occurred on Saturday, October 21, 2023 at 9:00 am.

Power steering assist fault warning displayed on the dash of 2013 Ford Escape Titanium. Can’t turn wheel. Wheel was so hard to turn if my wife had been driving she would have wrecked and potentially seriously hurt thr two of us and our 3 grandchildren. Car has 92k miles and we’ve already replaced the transmission $5k. From what I’ve read this will be a minimum of $1.2k. It’s sad when their profitability is more important than people’s week being, potentially lives.

First: A steering assist fault "service vehicle" started to appear on my dashboard of my 2013 Ford Escape Titanium 2.0 L . Steering is very hard and will not turn when in park and ready to drive, i can change gears, but steering is locked. I turn the ignition (push button) off, then it unlocks. I thought it was because I was putting in gear too quick after starting, but it does it even when I wait a couple of seconds to engage the gears. I don't want to encounter this problem while driving for obvious reasons. I have not confirmed it with a dealer since it doesn't do it all the time. Problem has not been inspected by anyone yet, but I've seen other posts of the expensive costs to repair. No other warning lamps of messages and this started a week ago (o/a 1 Oct 23). Second: I am getting very poor fuel consumption (about 17-18 MPG). A check with my FIXD device confirmed what I thought was the problem - "Fuel Pressure Sensor 'B' Circuit Low and Low Pressure Fuel System Pressure Too High". I don't see any safety concerns other than I might be left stranded in the desert one day. Dealer tell me that if I see no warning lamps on my dashboard, I shouldn't worry too much (hello?). I now have 115,800 miles on this vehicle.

Steering system fault. Rack and pinion replaced 1 year ago. Already starting to lock up again.

The contact owns a 2013 Ford Escape. The contact stated upon starting the vehicle, the steering wheel failed to respond as needed. After restarting the vehicle, the steering wheel moved and worked as designed. The steering wheel defect message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 151,000.

Mileage: 151,000

Without warning, power steering assistant stopped working. Almost wrecked my car!!

We have problems with the power steering not working

Have a Ford 2013 Escape SEL with 79,337 miles. The vehicle has been a lemon from the time I purchased it in 2014. Have replaced the water pump, a sensor, the turbocharger, the engine shield and now the rack and pinion steering. Stopped at a gas station and when started the car again to back out, received the 'Steering assist fault Service required' alert and lost all powering steering. Had to drive the car home. Mechanic charging $1860 + tax and a Ford dealership quoted $2593 + tax. Sent emails to the Executive Team at Ford and did receive a call back. Was told that unfortunately there are no recalls for my VIN/year. How is Ford allowed to get away with manufacturing faulty vehicles which can cause accidents, injuries or worse!! HOLD FORD ACCOUNTABLE!!!!

I recieved a Power Steering Assist Failure notification and then my power steering went out in my car as I was driving it making the car extremly hard to control. This happened multiple time without warning as I was driving my car. At the time my car has around 39,000 miles on it. I took my car to a Ford dealership to have the problem fixed and the repair was extemly costly, around $2,900, to replace the entire rack and pinion. From a online search this is a very common problem with this year of the Escape and a safety recall for the same issue was issued for earlier models of the Escape and other Ford models. When I spoke to the dealership, the technician confirmed that this is a common problem with Ford Escapes. I believe that later models of the Escape should be included in the recall and I'd like to be reimbursed for the work done.

Steering assist fault goes on and off in vehicle. Speedometer and odometer stop working.

All of a sudden my power steering failed while backing out of a parking space. I almost hit the car next to me because it was sudden and froze. Thank God I wasn’t on the road! Would have crashed for sure! My vehicle is only at 111000 miles!!! Insane!!! DANGEROUS

I was driving down the road an hour away from home with 3 other passengers, when the power steering stopped working. The car was extremely hard to handle and we almost wrecked 3 Times.

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the steering assist fault warning light illuminated, and the steering wheel became firm. The vehicle was towed to the dealer and the contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 103,000.

Mileage: 103,000

“Steering Assist Fault - Service Required” Two weeks of intermittent loss of power steering, regained by turning the car on and off again, to complete power steering loss. Very difficult to steer and park the vehicle. Many online forum with ‘13 Escape owners experiencing similar issue with no resolution.

Steering wheel locks up at highway speeds. Read a lot of complaints on ford escape problem. It is in the millions. Losing steering assistance while driving making the wheel impossible to turn

electric power steering assist stopped working.

Electric power assist steering failed. Upon restart it worked fine for a time and then failed again at 65MPH.

December of 2022 - Took car to shop due to engine overheat light and oil smell inside vehicle as well as other "codes coming up. Vehicle was repaired. May 2023 had to take car back to shop due to cranking and it immediately saying engine overheating, low coolant, and various other codes as well as brakes not properly functioning. Repair shop said it was low on coolant and added fluid, stated no leaks and returned vehicle. But repair shop shows it pulled 15 codes, including loss of communication with ABS control module A as well as 3 other "lost communication with" codes and the engine overheating. The NEXT day we had the same issues and had to put it back in the shop. They flushed system and replaced motor because a bad head gasket caused oil to mix with the water (again). Got the vehicle back July 10th and the traction control and braking felt off as it had before in Dec 2022 but then was fine. Noticed on 7/11 that there appeared to be something in the fluid tank that shouldn't be there (like black chunks) and called the repair shop to see about scheduling another diagnostic. On 7/13 my son was driving from work and the engine suddenly stalled saying overheating when it wasn't showing overheating. Pulled over, started to crank it back up and it was fine. On 7/14 on his was to work, he pulled to the edge of the roadway to miss multiple deer in the road and was unable to steer the vehicle back onto the roadway. The traction control kicked in and he could not steer the car back onto the road, brakes did not work and ended up causing him to crash. I have driven the car a few times when traction control would kick in when it really shouldn't and it would not allow me to steer, accelerate, or really do anything until it shut back off.

The contact's wife owns a 2013 Ford Escape. The contact stated that while his wife was starting the vehicle, the message "Power Steering Assist Fault" was displayed, and the steering wheel was significantly difficult to steer. The dealer was notified of the failure and informed the contact that the failure was related to an unknown recall; however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

Mileage: 170,000

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the power steering assist fault message was displayed, and the steering wheel became firm. The dealer was contacted and confirmed knowledge of the failure but confirmed that the VIN was not under recall for the failure. The vehicle was not diagnosed. The manufacturer was contacted and confirmed that the VIN was not under recall for the failure. The failure mileage was unknown.

On more than one occasion, on vehicle start up. I have no power assist steering. If I wait 5 to 10 seconds it starts working.

My steering is suddenly bad. Rack and pinions.

On 6/15,2023, upon starting my car after being parked, a warning message appeared briefly about a "steering fault." The message quickly disappeared. Upon driving the car, I noticed I had lost power steering. I was forced to drive my car home without power steering. Fortunately, the distance was only a few miles, and with caution I was able to get home safely. This problem has been reported by other 2013 Ford Escape drivers, some of whom have lost power steering while driving, which is a significant safety concern. I will be making a service appointment at my local Ford dealer today. Other 2013 Ford Escape drivers have reported online that this repair may cost $1500-3000.

Electric Power Steering system has had multiple issues including failing twice while driving in traffic. These vehicles are unsafe to drive.

The contact owns a 2013 Ford Escape. The contact stated while her daughter was driving 25 MPH and making a right turn into the residence, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact’s husband took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

Mileage: 140,000

Yesterday, while driving my Ford Escape, all of a sudden, my steering wheel became near impossible to steer - very difficult to be able to control enough to contain the vehicle and pull to a stop. It was so scary. I was just arriving home, but if this had happened on the Interstate or the State Highway I had just traveled, I am not certain I could have safely gotten my Escape off of the Highway without an accident. * Without prior warning, the steering wheel was so very hard to turn. * Trying to see what was happening, I looked at the Message which had popped up, ( There was not a message noted prior to the near inability to physically force the steering wheel to turn.) * The message said: Steering Assist Fault - Service Required (That is the 1st time that message had been

After making a turn on multiple occasions, an error code appeared that said ‘power steering assist’ had failed, and immediately my steering wheel locked and I was unable to steer to get to the side of the road. It caused danger to myself and other drivers on the road, having many near misses when these incidents occurred.

We had several instances where the Steering Assist Fault Service Required warning message would come on when the vehicle was started, and this resulted in a loss of power steering. When the vehicle was turned off and restarted, the power steering would come back on. We took the car to the Ford dealership and they confirmed that there was a Control Module internal electrical failure (PSCM) and they recommended the power steering system be replaced at our expense. The repair bill was $2550.16. The loss of power steering in a vehicle is a critical safety issue, as it could result in an accident.

Steering assist fault in motor. Ability to steer vehicle went out while driving. This occured without warning while driving on the road in traffic.

When turning right my steering locked up randomly. It felt like resistance when turning but then would suddenly break free and turn. It didn’t do it again so far. If there was a car there I would have hit them.

My wife and I own a 2013 Ford Escape SE that developed a "Steering Assist Failure" error message on the dashboard. This failure causes the power steering to drop and the steering wheel has to be manually turned. When she drove it, she didn''t know what to do, so she drove it a few blocks to our house and told me about what happened. When I drove it and that happened to me, I put the vehicle back in park and shut the engine off for about 10 seconds. When I turned it back on, the error message went away and I was able to use the power steering without any problems.

The contact's daughter owns a 2013 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, who informed the contact that the steering gear box needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 97,000.

Mileage: 97,000

Steering Assist Fault sensor comes on which creates total loss of control of the wheel when driving placing anyone utilizing the road in danger as steering is not possible. Has occurred over 25 times. This was part of a recall and has been removed from being a recall now. Warning sensors go off randomly in the car all of the time and are inaccurate creating distractive driving for youth and has created dangerous situations. DMV citation during driving test regarding the sensor malfunctions. Back-Up Camara Broken, and Trunk will not open or close in weather below 40 preventing use in late fall winter early spring.

Steering Assist fault warning has been coming on intermittently for the past 6 years. This car is being driven by my daughter while attending college in Virginia. In the past I have taken it to my mechanic in New Jersey but by the time I get it there the warning is off and nothing is detected. It is coming on more frequently. Why is there no recall for this. I will advise her to take it to a Ford dealership in Virginia this week.

Vehicle steering assist went out and I couldn't navigate the steering wheel.

The contact owns a 2013 Ford Escape. The contact stated that upon starting the vehicle, the power steering failed to operate as needed. The contact stated that an unknown warning light was illuminated. The contact stated that excessive force was needed to steer the vehicle back to the residence. Upon restarting the vehicle, the power steering returned to normal functionality. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,000.

Mileage: 84,000

While driving the following message appeared in my hub "The steering assist fault service required". Immediately I lost steering power and the steering wheel got really heavy. I stopped the vehicle, turned it off, and restarted it, but the problem persist.

Was driving along and my steering wheel got stiff, couldn’t turn it either direction. Almost resulting in a crash into the guard rails. When I pulled harder to avoid going into said rails it literally pulled a 45degree turn into oncoming traffic!!!! I was able to brake in time before fully sending into the ditch narrowly missing traffic! The fact that there isn’t a recall on the electric power steering with all of the complaints is atrocious at best!!!!!!!!

While in motion the steering assists suddenly stopped working, A warning also show on dash "Auto steering assist failure" -(or something to that effect. Steering is then very very stiff. Only a very strong person is able to turn the wheel. Restart motor and it works again. Problem is intermittent.

The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was parked, the EPS warning light illuminated, and the steering wheel seized. The vehicle was taken to the dealer, where it was diagnosed as a steering rack failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 107,000.

Mileage: 107,000

Steering assist fault

The car automatically quits steering, Found out that it has electric steering. already replaced it once and now it needs it again, good thing I wasn't heading toward a person or another car. How can you put a steering system in a vehicle that probably runs off a fuse.

On a few separate occasions beginning in the summer of 2022, my steering wheel has locked up after turning the ignition on. Each time this happened, I had to wait for it to "unlock", which is usually just seconds. However, on January 22, 2023 WHILE DRIVING I received a message on the dashboard that said "steering assist fault" and I had to pull over because the steering wheel was too hard to maneuver, whether it be turning left or right. I felt like it was going to break I had to turn it so hard, and with my entire body. Once I pulled over I turned the car off and let it sit for a couple of minutes and then re-started it. The message went away but the steering was really sloppy, to the point where it felt like I could turn the wheel 180 degrees with the tires barely turning themselves. Once I got home and parked it for the night, I took it to a local mechanic and they were unable to get any messages from it but did discover I'm not the only Ford who has had issues with this message and/or steering. I talked to my Ford dealer and they have heard about the problem with other Fords. I would like someone to check into it because it could become a real liability for Ford if this problem is not resolved. By googling the search terms "ford steering assist failure" I was able to bring up a big forum wherein other Ford owners were complaining of this issue .

The contact owns a 2013 Ford Escape. The contact stated while driving 65 MPH, the steering wheel became stiff and lost power steering functionality. The power steering assist warning light was illuminated. The contact was able to drive to the residence. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall for the failure. There was no further assistance provided. The failure mileage was 147,000.

Mileage: 147,000

Turned vehicle on and steering wheel would turn with clicking but front tires would not move. Problem was fixed by turning vehicle on and off. No warnings from display. If problem occurs while driving I would have no steering which is clearly unsafe.

Power steering loss on start up. When starting the power steering is absent for the first 2 min. then it operates fine with one instance of brief stiffness. taking to independent mechanic and will consult with loacl dealer.

The contact owns a 2013 Ford Escape. The contact stated while reversing the vehicle, the “Steering Assist Fault - Service Required” warning light illuminated, and the steering wheel became very firm. The vehicle was taken to an independent mechanic and stated that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 105,000.

Mileage: 105,000

The contact owns a 2013 Ford Escape. The contact stated that while driving at 35 MPH, the power steering failed to operate as needed. The vehicle was driven to an independent mechanic and remained with the independent mechanic. The dealer was notified of the failure and informed her that there were no recalls on the vehicle. The manufacturer was also notified of the failure and referred the contact to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 139,500.

Mileage: 139,500

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle lost power steering functionality and the steering wheel became difficult to turn in either direction, almost causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the message "Power Steering Fault" was displayed. The vehicle was towed to the local dealer who diagnosed that the rack and pinion system was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.

Mileage: 93,000

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle lost power steering functionality and the steering wheel became difficult to turn in either direction, almost causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the message "Power Steering Fault" was displayed. The vehicle was towed to the local dealer who diagnosed that the rack and pinion system was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.

Mileage: 93,000

Loss of power steering. Happened while returning from a short (3 block) trip to store. Was able to return to home by driving slowly and wrestling the steering carefully. Waiting to hear back from dealership. Did not observe warning lamps or messages.

The contact owns a 2013 Ford Escape. The contact stated that while driving, the steering wheel became difficult to maneuver. The power steering assist fault warning light was illuminated. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced an unknown code indicating that the power assist was faulty. The vehicle was not repaired. The dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the steering wheel was locked without warning. The contact turned off and restarted the vehicle several times and the vehicle started operating normally. On another occasion, the contact started the vehicle and the steering wheel locked with the steering assist fault and service now message displayed. The vehicle was not diagnosed. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 112,287.

Mileage: 112,287

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the steering fault message displayed. The vehicle was towed to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

Mileage: 157,000

The electric power assist stopped working and almost caused my wife to hit another car. You cannot steer this car if the power assist isn't working, lots of complaints about this issue but nobody is checking into it, if this isn't a safety problem than there isn't any reason for you to be in business for you are not recognizing a serious problem, I know a little door latch is important but no where close to this problem. can you imagine going down the road at 60 miles per hour and your steering goes out. also the cross over on the rear suspension must be made of low grade tin for it has completely rotted away, this crossover holds the rear suspension. I know nothing will happen with this but at least I got to vent, Thanks

The contact owns a 2013 Ford Escape. The contact stated that while in the parking lot, the power steering became inoperable. The steering wheel was difficult to turn. The steering fault must be serviced message was displayed. The vehicle was taken to an independent mechanic who informed them the module needed to be programmed and replaced and referred the contact to the dealer. The vehicle was towed to the local dealer where it was diagnosed that the rack and pinon and module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,020. The consumer stated the steering fault was repaired on August 2022.

Mileage: 68,020

Steering Column needs to be replaced per dealership service center. The steering became jerky and loose. Also when turning , steering continued to turn and had to be forcibly returned to straight. Very scary.

Puting car into reverse on 2way road to turn around car wouldn't go in reverse or forwards car shut off. Had to keep brake on kept shifting back and forth till car turned on had traffic stopped both ways. Seatbelt released not working at all. If car would of gone forwards upon started would of gone over cliff. This happened about 2nd week in July. Currently car has trouble upon driving shifting into gear. Please advise. Dangerous

I was driving when I got a warning for steering assist fault. The car is incredibly difficult to turn now, making driving it incredibly dangerous. There were no warnings; it had been driving fine on the way to work, but no longer was when I started it to come home. I saw a mechanic who said it was a steering rack default, and he had been seeing a lot of similar defects in Ford Escapes and Ford trucks. He left after diagnosing as there was nothing he could do to fix it. We called an official Ford dealership afterwards to get a quote, when we were told even if we brought the car in, there was no guarantee they could fix the car because the parts they need are backordered across the country. He also confirmed this is a prevalent issue in Escapes.

I purchased this 2013 Escape new. It has been driven only 35, 438 miles. On July 4, 2022, started the car in my garage, got a message "steering assist failure", could not move steering wheel. On restarting car, it had reset. Called dealer, got appointment for July 7. They checked for dtcs-u3000-49-08, was told "Ford pinpoint testing leads to failed power steering gear, estimate $2300". At 35 thousand miles? I am paying and getting it repaired, of course - I could not trust this car otherwise. if you lose your steering on the highway, it could cause a major accident.

The day before the steering was just fine and had taken a long drive on the interstate. Could not control steering when car was driven out of the garage the next morning. Car was towed to a car dealership due to very stiff steering since it would have been dangerous to try to drive. Asked tech at dealership to check and advise. A steering fault message was on the dash. Tech wrote, "pulled codes for the rack and pinion. Per pinpoint test the rack has an internal failure. Replaced the rack, programmed the system and performed an alignment. Steering operated normal now." There were no symptoms of the problem prior to the failure.

My power control steering module is failing. A ford dealership told me the part in my car was defective and they have updated the part years ago. I was told the part alone will cost me around $1,000+ and that I have to pay out of pocket. Ford dealership said the part is on backorder until December 2022 and that I can only get the part through their manufacture. This is extremely dangerous and my steering could go at anytime!

power steering suddenly stopped working while driving, I was barely able to get the vehicle to the side of the road. I am disabled and had to have my husband meet me and fight the car to get it home.

Power steering loss power and transmission failed

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist after the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with ABS failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 40,000.

Mileage: 40,000

Date of incident, May 19th 2022. While driving home from work on highway 270, as it was raining, my power steering suddenly and without any warning stopped working & has not worked since. I called the Ford manufacturer directly and I have a case number from them on the issue. Ford is well aware of the manufacturer defect in their ford escape steering computer chips and they do not want to address the issue because it would be bad for them financially as well as hurt their publicity. The repair would cost as quoted by the dealership $2400. This is a huge safety issues for the public on any roadways. If this situation happened to a young inexperienced driver or an elderly driver there would be a high potential for a crash on highways and other roadways. Luckily I was able to control the situation and was able to avoid a terrible outcome. Furthermore, it takes physical strength to operate the car which again young and elderly drivers would not be able to drive or have extreme difficulty driving. This is a potentially deadly issue and Ford does not want the general public to know. I hope for the safety of the public Ford is made to recall the vehicle for this specific issue that they are blatantly aware of and want to ignore. Ford has forever lost my family along with myself as a longtime customer.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 131,000.

Mileage: 131,000

The contact owned a 2013 Ford Escape. The contact stated while driving approximately 65 MPH, she was switching lanes from the right lane to the left lane, and she heard a loud pop from the front end of the vehicle. The contact lost control of the vehicle and drove across the lanes and crashed into the highway dividing wall. The contact had no memory of any warning lights being illuminated or hitting the wall. The contact said that a witness reported that the driver's side front tire came off of the vehicle. Additionally, the contact stated that she was told that the air bags had not been deployed. The contact stated that she was unconscious and transported to a hospital. She stated she had no cuts, bruises, or other injuries. The vehicle was towed to an impound lot. The police were on the scene and the contact was not aware of an incident report was written. The manufacturer had not been informed of the failure. The VIN was not available. The failure mileage was approximately 151,000.

Mileage: 151,000

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 10 MPH, the steering functionality became difficult. The steering warning light illuminated. The vehicle was diagnosed with a steering functionality fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000

Mileage: 83,000

My family and I of 4 was traveling on a family get away trip and on the highway after about 23 miles , The power steering sign comes up and the steering wheel gets stiff on the middle of the highway. Almost causing my family and I a head on collision with on coming vehicles . My vehicle has been checked about 4 months before by ford and also I have checked the ecu and there are no trouble codes . My family and I have almost ended up in the hospital or near death because this issue that just suddenly happens . This is not a safe situation to be in.

The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the power steering assist fault warning message appeared on the instrument panel. The steering wheel locked up and require excessive force to steer the vehicle off the roadway. Upon restart of the vehicle, the failure remained. Due to the failure, the contact had the vehicle towed to an independent mechanic to be diagnosed however, the mechanic was unable to retrieve a fault code. The contact then called the dealer and was informed that the next available appointment would be in a month. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

Mileage: 120,000

Sudden loss of power steering with an associated warning message on the dash for a steering assist fault.

Started car while in our garage and a message came on the dash 'Steering Assist Fault'. Wife could not move steering wheel. We turned car off and restarted. Steering was back to normal. No message was displayed. This was scary because what if it happened while driving?

In my driveway two times so far my power assist failed giving me an error on my drivers screes automatic power assist failure. The steering became almost impossible to move and I had to shut off the car then restart it to clear the error. On the Ford Forums apparently there are lots of other people who are experiencing this same failure and it is showing up on new and older vehicles as well. Also this is a cross model problem and is a defective design from The Ford motor company and should be delt with. Thank you.

There’s record of this model and several ford models experiencing steering rack issues, getting damage to a point in witch stops the operation and locks the steering wheel.

The contact owns a 2013 Ford Escape. The contact’s husband stated while driving approximately 25 MPH, the steering wheel became difficult to turn. The contact’s husband was able to pull over and restart the vehicle and functionality was returned. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the steering unit replaced; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

Steering Assist Failure

Was driving my car and got a message about steering assist came on. Shut the car off because I could not steer it, turned car back on and message went away and it was ok. Had an appointment 12/14 to have my car inspected and an oil change at Carnegie Motors so I told them what happened . I had to get a new tire to pass inspection so had to wait for tht to come in 12/20/21They did their part but called and said it would have to go to the dealership for the steering problem they had removed the battery thinking it would reset itself. Jeff then took it up to Woltz Wind Ford which was about 1 mile up the road - had trouble steering. Because of the holiday and days off they did not get to my car till 12/27 they told me that the Steering Gear box had to be replaced. In researching online I saw that Ford had recalls on 20008 and 2011 for the same problem. My vehicle has41,958 miles on it. Apparently Ford still has the same problem with steering issues The representative just said that parts wear out that I did nothing to cause this problem. I have to get this car repaired to the tune of $2200 plus it is still there will send invoice when I get it. Just glad I was not on the highway when this happened. Definitely a safety issue Obviously the 2013 needed to be recalled as well.

Power steering became noisy on start and turning right took vehicle to Firestone was told to take to dealer as "dealer needs to reprogram car after repairing" brought to dealer and told this may be a 2000-3000$ job along with a 3-4 day wait to even be looked at

I was attempting to move the vehicle which had been parked on the street in front of my residence into the driveway so it would be out of the way of the scheduled street sweeping. I could typically just reverse right angle the vehicle into the driveway. However, upon reversing the vehicle moved but not according to the way I was steering it. After a few failed attempts, I stopped to assess why this was happening. I know the emergency brake had been released, there were no alerts visible on the dashboard. I got out of the vehicle, no flat tire, nothing appeared different from when I parked the vehicle 36 hours prior. No signs that it had been struck since then. No obstructions behind or under the vehicle. I got back in and tried again. I was able to get it up onto the sidewalk but in a very unintended position. Further attempts did get it partially into the driveway but I nearly hit the picket fence in the front yard in doing so. With it now half on the sidewalk and half in the driveway, I put the brake on satisfied it was now off the street and no longer subject to city parking violation penalty. I had to cancel my work meeting and called the auto club for a tow. During the tow service pick-up, it appeared that the front driver side wheel was not aligning with the steering mechanism but we could manually position the wheel so we could get enough movement and position the vehicle and move it by chain onto the tow truck platform. Prior to parking the vehicle in front of the house, I had driven it without any problems. There was no evidence that it had been damaged or impacted by another vehicle or vandal.

This just so the information is sent in to someone I bought this car used from.day one had problems warranty did not cover anything. First when you would start it it would flash power steering assist fault on the dash you shut car off and restart it goes away. Then the turbo boost sensors keep going I have replaces these three different times find out there is a service bulletin out for it but ford won't fix it for free there is a short in the wire you have to pay out of pocket for. Next was driving down the road and lost all power it went into limp mode while we were driving. The transmission is all messed up in this vehicle it was leaking fluid and took it to a shop to see where and can't find it. There are other electrical issues with the car I have 157k on it

The contact owns a 2013 Ford Escape. The contact stated while reversing out of the driveway and attempting to turn out of the driveway, the steering wheel locked up preventing the vehicle from turning. The contact shifted the vehicle into PARK and restarted the vehicle and the steering wheel unlocked. The contact was able to drive the vehicle however, several days later while driving at an undisclosed speed, the failure recurred, and the steering wheel locked. The contact was able to manually pull the vehicle over to the side of the road and restart the vehicle to unlock the steering wheel. The power steering assists warning light was illuminated during the failure. The local dealer went to the residence and picked up the vehicle to perform a diagnostic test. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the steering assist fault message was illuminated, and the vehicle lost power steering. The vehicle was taken to the dealer and diagnosed with power steering failure. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the defect and directed the contact to file a complaint with the NHTSA. The failure mileage was approximately 56,000.

Mileage: 56,000

While leaving the grocery store, my 2013 Ford Escape S, when I started it showed the fault “Steering assist fault service required”. The steering wheel was hard to turn, so I turned the car off and restarted the car. The message was gone and my car’s steering was back to normal. I called the Ford dealership and told them about the problem and they said there is no recall for this problem. My car has barely 64K miles on the odometer. I’ve read many customer complaints about this issue and Ford has done nothing about this. This is a safety concern regarding the loss of power steering and could possibly cause someone to have an accident or even kill someone. I don’t wanna spend thousands of dollars to repair something that should be recalled and be fixed by Ford free of charge.

ABS LIGHT AND TRACTION CONTROL LIGHTS SENSORS.

The contact owns a 2013 Ford Escape. The vehicle was taken to a local mechanic for routine maintenance where it was diagnosed with needing the rack and pinion replaced. The contact stated that there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

Complete lost of steering driving my 2013 ford escape and with out any warnings the steering wheel got super hard to steer like if the car was off I almost have an accident thank good I was on street and not in the freeway

The contact owns a 2013 Ford Escape. The contact stated while reversing from a parking space, the steering wheel seized and became inoperable on several occasions without warning. The vehicle was taken to the local dealer and diagnosed with an internal steering gear failure. The mechanic retrieved fault code: U3000: 49-48. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2013 Ford Escape. The contact stated while driving 30 mph, the power steering warning light illuminated and shortly afterward the vehicle lost power steering functionality. The contact manually pulled the vehicle over to the side of the road, waited a few minutes, and then restarted the vehicle. The power steering warning light was gone, and the power steering functionality returned. The contact stated that the failure was intermittent. The contact took the vehicle to a local dealer to be inspected however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,149.

Mileage: 101,149

Car currently has ~ 104k miles and all of a sudden a "Steering Assist" failure warning comes on and I lose power to the power steering while driving. Had to slow down and carefully pull to the side of the road as I almost did not make the upcoming turn on the road.

“Steering assist fault service required” Power steering does not work. I have read multiple forums where people have had this issue and almost crashed. There are recalls on other year models and explorers of the same year model. This needs to be a recall.

ELECTRIC POWER STEERING ASSIST STOP WORKING WHILE DRIVING. NO POWER STEERING IN VEHICLE AT ALL. LOOKED ONLINE AND SEEMS TO BE A VERY COMMON ISSUE WITH THESE VEHICLES THAT SHOULD BE RECALLED.

I was driving off when a Steering Assist Fault Service Required message appeared on my dash. I could no longer control the steering wheel and got really hard to move. I had to put it in reverse and leave it where it was parked, since it was a hazard not being able to move the steering wheel left or right.

The power steering overheated malted. Had to replace unit 2,500. Also seatbelts no longer retract...safety issues....told car could catch on fire if i drove car with bad power steering.

I was pulling out of my street onto the highway when my power steering went out. No warning lights or anything, just took everything I have (as a young female) to turn it and then pull over. Took it in to the dealership and they said it needs to be replaced and that it happens to these cars. $3,100 to fix it! I had to actually go sifting through the info and settings to find the alert that the steering assist had an issue, it didn’t even tell me. Luckily nobody was immediately behind me on the highway, it could have been really bad. Overall very scary and very unimpressed this has happened to others and Ford hasn’t done anything about it.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE STEERING ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER SAM GALLOWAY FORD LOCATED AT 1800 BOY SCOUT DR, FORT MYERS, FL 33907 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

MY CAR WAS FUNCTIONING PROPERLY AND ONE DAY I RECEIVED AN ERROR CODE THAT SAID POWER ASSIST FAULT. WHEN I BEGAN DRIVING I REALIZED THAT MY CAR HAD ESSENTIALLY LOST IT'S POWER STEERING. THE CAR BECAME EXTREMELY DIFFICULT TO DRIVE. AFTER DRIVING A BIT THE POWER STEERING WOULD RANDOMLY BEGIN TO WORK AGAIN. I WAS DRIVING ON THE INTERSTATE AND I FOUND THAT MANY TIMES, WHILE GOING AROUND A CURVE, THE STEERING WHEEL WOULD LOCK UP. THEN THE WHEEL WOULD BECOME LOOSE AGAIN. I HAVE NEEDED TO USE THE CAR SINCE THAT TIME AND THESE PROBLEMS PERSIST.

Mileage: 100,000

ELECTRIC POWER STEERING ASSIST NOT WORKING. NO POWER STEERING IN VEHICLE AT ALL. ONLY 84,000MILES. LOOKED ONLINE AND SEEMS TO BE A VERY COMMON ISSUE WITH THESE VEHICLES THAT SHOULD BE RECALLED.

Mileage: 83,000

TWO DIFFERENT TIMES WHILE DRIVING, THE ENGINE STARTED MISSING, NO POWER. GOT TO EDGE OF ROAD, SHUT CAR OFF. RE STARTED AND IT WAS FINE. TODAY (1/10/2021 POWER STEERING QUIT WORKING WHILE IN LINE TO GET COFFEE. MADE IT HOME BARELY, SHUT OFF CAR, NOW IT'S WORKING.

Mileage: 90,006

POWER STEERING STOPPED WORKING WHILE DRIVING IN JACKSONVILLE, FL. THE VEHICLE IS VERY HARD TO STEER, ESPECIALLY WHEN DRIVING SLOW. WE BOUGHT THIS 2013 FORD ESCAPE SEL BRAND NEW IN 2013 FROM PARKWAY FORD IN DICKINSON, NORTH DAKOTA. I HAVE READ ONLINE THAT MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR POWER STEERING GOING OUT. THE CODE ON MY VEHICLE IS: U3000:53-C8 FROM A CODE READER. THE VEHICLE FAILED AFTER FILING WITH FUEL, BUT AFTER SHUTTING DOWN AND RESTARTING IT WAS FINE AGAIN. LATER THE NEXT DAY IT WENT COMPLETELY OUT AFTER STARTING THE VEHICLE.

Mileage: 83,232

WHILE DRIVING ON A BACK ROAD WITH MANY CURVES.WARNING LIGHTS CAME ON ABRUPTLY CONCERNING POWER STEERING. WHEEL LOCKS WAS UNABLE TO DO ANYTHING WHILE ON THE ROAD THIS WAS REPLACED IN MARCH 2020. ONCE AGAIN IS HAS DONE THE SAME THINGS AGAIN WHILE REVERSING FROM A PARKING SPACE

Mileage: 139,940

SINCE I PURCHASED MY 2013 FORD ESCAPE, I HAVE HAD 5 RECALLS THAT WERE FIXED TO MY SATISFACTION AT KUNES FORD. MY MOST EXPENSIVE REPAIR WAS FOR REPLACEMENT OF THE STEERING RACK ASSEMBLY ON JULY20, 2020 AT A COST OF $2400. MY MILEAGE AT THIS TIME WAS 55,602. I ENCOUNTERED TWO INCIDENTS WHERE MY STEERING WHEEL FROZE. I WAS PARKED AT THIS TIME AND IT CORRECTED ITSELF. THE FOLLOWING DAY IT OCCURRED AGAIN AND I GOT AN ERROR MESSAGE 'POWER STEERING FAILURE.' FORTUNATELY, THIS HAPPENED WHILE I WAS PARKED. I HAVE SEEN NUMEROUS COMPLAINTS THAT THIS HAPPENED TO OTHERS WHILE THEY WERE DRIVING. I CONTACTED FORD AND KUNES AND WAS TOLD THAT THERE WAS NOT A RECALL ON THE ESCAPE, ALTHOUGH OTHER OWNERS OF THE ESCAPE HAVE HAD THIS PROBLEM. KUNES TOLD ME THAT THEY HAVE SEEN THIS PROBLEM WITH OTHER ESCAPES THAT THEY REPAIRED AS THEY DID MINE, AND CAN'T UNDERSTAND WHY FORD HAS NOT RECALLED THESE VEHICLES FOR THE PROBLEM I EXPERIENCED. I RESEARCHED FURTHER AND THERE WERE RECALLS FOR THIS SAME PROBLEM ON THE 2013 F150, FOCUS AND TAURUS. THIS EXPENSE WAS A HARDSHIP FOR ME AND MY HUSBAND. WE ARE RETIRED AND ON A FIXED INCOME. I CALLED AND SENT A LETTER TO FORD AND THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS NO RECALL. I FORTUNATELY WAS NOT INJURED BUT AM CONCERNED THAT THEY DO NOT TAKE RESPONSIBILITY AND WARN OTHER OWNERS.

Mileage: 55,603

I WENT THRU THE CAR WASH AND TRIED TO PUT MY CAR FROM NEUTRAL TO DRIVE AND THE GEAR JUMPED INTO PARK JAMING THE TRANSMISSION INTO REVERSE. THEN I LOST ALL POWER, I COULDN'T START MY CAR AND BEGAN TO BE REAR ENDED BY ANOTHER CAR WASH CUSTOMER. I HAD TO HABE THE CAR TOWED FOR REPAIRS & RENT A CAR UNTIL REPAIRS WERE COMPLETED. I RESEARCHED AND FOUND THERE ARE RECALLS FROM FORD ON THE TRANSMISSION SHIFTER CABLE. FORD REFUSED TO ACKNOWLEDGE THE RECALL FOR MY VEHICLE. I WAS TOLD TO PAY FOR REPAIRS AND "IF" A RECALL COMES AVAILABLE THEN I WOULD BE COMPENSATED. THANK GOD I WASN'T DRIVING ON THE HIGHWAY AT THE POINT THIS BUSHING BROKE LOOSE! THIS IS A HAZARD FOR MORE THAN A FEW 2013 FORD ESCAPES AND SHOULD HAVE BEEN INCLUDED IN THE LIST OF VIN# FOR THE RECALL. VERY UNSATISFIED FROM THE FORD COMPANY.

Mileage: 186,000

AFTER DRIVING FOR ABOUT 2 MILES ON MY WAY TO TAKE MY DAUGHTER TO SCHOOL I GOT A "STEERING ASSIST FAULT" AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. FORTUNATELY THERE AREN'T A LOT OF TURNS AND WE WERE LESS THAN A MILE FROM OUR DESTINATION. WAS ABLE TO GET THE CAR BACK TO MY HOUSE SAFELY. AWAITING A CALL FROM THE DEALERSHIP. INITIAL INVESTIGATION DOESN'T SHOW A RECALL FOR 2013, BUT THERE WAS FOR 2008 - 2011. FOUND SEVERAL SITES AND FORUMS OF PEOPLE MAKING THE SAME COMPLAINT.

Mileage: 119,190

VEH: 2013 FORD ESCAPE, SEL 1.6 LITER ENGINE, FRONT WHEEL DRIVE. I INTERMITTENTLY HAVE NO POWER STEERING WHEN STARTING THE VEHICLE. VEHICLE IS STATIONARY AT THE TIMES I'VE EXPERIENCED THE PROBLEM. IF THIS HAPPENS DURING DRIVING I WOULD BE UNABLE TO STEER THE VEHICLE. DIAGNOSTIC CODE: U3000-49.

Mileage: 51,000

CAR IS IN PARK, BUT DISPLAYS SHOWS THE CAR AS BEING IN NEUTRAL. UNABLE TO REVERSE OR DRIVE WITHOUT MANUALLY UNLOCKING GEAR SHIFT. POWER STEERING NOT WORKING CORRECTLY. WHICH FORD HAD A RECALL ON POWER STEERING AND EXCLUDED MY VEHICLE. VIN#[XXX] NOW FORD IS EXCLUDING MY CAR FROM THE RECALL FOR 18S20. I FEEL THAT IS UNFAIR FOR FORD TO EXCLUDE MY VEHICLE BASED ON AN EARLY MANUFACTURING DATE AND THE CAR WAS BUILT IN THE SAME FACILITY FOR THE INDICATED RECALL 18S20. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 148,000

I STARTED MY 2013 FORD ESCAPE AND A LIGHT CAME ON STATING STEERING WHEEL MALFUNCTION. THE VEHICLE WAS IN THE GARAGE AND WAS STATIONARY. I TRIED BACKING THE ESCAPE OUT OF THE GARAGE BUT THE STEERING WHEEL WOULD NOT MOVE LEFT OR RIGHT.. HAD I BEEN DRIVING THE ESCAPE ON A ROAD AND THIS HAPPENED IN WOULD HAVE BEEN A UNSAFE CONDITION BY NOT BEING ABLE TO STEER THE VEHICLE SAFELY. THIS COULD HAVE CAUSE A ACCIDENT OR EVEN DEATH BY NOT BEING ABLE TO STEER ESCAPE TO A SAFE PLACE. IT WAS TAKEN TO A LOCAL REPAIR SHOP AND THE TECH SCANNED THE POWER STEERING MODULE AND FOUND A FAILURE CODE FOR THE STEERING GEAR. THE TECH INSTALLED NEW STEERING GEAR. HE RECOMMENDED IT SHOULD NOT BE DRIVEN AND WAS LEFT THERE FOR REPAIR. THE TECH HAD ALSO STATED HE HAS SEEN THIS HAPPEN ALOT BEFORE TO FORD VEHICLES AND WAS SURPRISED IT HAS NOT BEEN RECALLED. WITH THIS HAPPENING TO OTHERS, A RECALL OF THE STEERING MODULE AND GEAR NEEDS TO CHECKED OUT FOR THE SAFETY OF EVERYONE ON THE ROAD AS WELL AS FORD DRIVERS.

Mileage: 101,359

2013 FORD ESCAPE 1.6 AWD. THE CAR PRESENTED A "WHIRING" TYPE OF SOUND FOR A FEW DAYS WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT AND THE STEERING FAULT MESSAGE APPEARED ON THE DASH. I PARKED THE CAR AND LEFT IT ALONE FOR A FEW DAYS UNTIL I NEEDED TO MOVE IT. UPON ATTEMPTING TO MOVE THE VEHICLE THE STEERING GEAR WAS COMPLETELY LOCKED UP. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND WAS JUST NOTIFIED THE STEERING GEAR WAS COMPLETELY LOCKED AND REPLACING IT WOULD BE JUST UNDER $2300. THIS IS MY 18 YEAR OLD DAUGHTERS VEHICLE AND I COULD NOT IMAGINE WHAT WOULD HAVE HAPPENED IF SHE WAS DRIVING WHEN THIS OCCURRED. LUCKILY IT FAILED COMPLETELY WHILE IT WAS IN MY DRIVEWAY BUT AS A DAILY DRIVER VEHICLE FOR MY DAUGHTER THIS COULD HAVE BEEN A DEADLY PROBLEM.

Mileage: 109,000

WHILE DRIVING CAR, ABS/TRACTION CONTROL WARNING LIGHTS AND ERROR MESSAGE APPEARED, CITY DRIVING, BUT NOT AFFECTING DRIVABILITY. AFTER 20 MILES CAR WAS PARKED, AND WHEN RESTARTED DAYS LATER SAME WARNINGS APPEAR BUT WITH ADDITIONAL LOSS OF POWER STEERING, MAKING CAR UNDRIVABLE. WILL BE TOWING IT TO LOCAL FORD DEALERSHIP.

Mileage: 180,000

POWER STEERING ASIST FAULT: (1) THE POWER STEERING STOPS WORKING WHILE DRIVING AT DIFFERENT SPEEDS. (2) NO POWER STEERING WHEN I FIRST START MY CAR. IF I TURN IT OFF AND RESTART IT SOMETIMES WORKS AGAIN. I HAVE READ THAT THIS IS COSTING THE CONSUMER $2000.00 TO REPAIR THROUGH AN AUTHORIZED FORD SERVICE REPAIR SHOP. I BELIEVE THIS IS A SERIOUS SAFETY CONCERN TO MYSELF, PASSENGERS AND OTHER DRIVERS I AM ON THE ROAD WITH. PLEASE HELP AND THANK YOU IN ADVANCE FOR YOUR ATTENTION TO YHIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 75,000

WHILE I WAS LEAVING WORK, IN MY PARKING LOT, I GOT AN ALERT TONE AND ON THE DISPLAY IT SAID "STEERING ASSIST FAULT", I HAD NEVER GOT THAT BEFORE, MY CAR HAS ABOUT 64K MILES, I PROCEEDED TO DRIVE BACKWARDS AND TURNING MY WHEEL AND THE STEERING WAS VERY HEAVY AND WOULD BARELY MOVE, I DROVE THE CAR FORWARD BACK INTO THE PARKING SPOT, TURNED OFF THE ENGINE WAITED A MINUTE AND THE PROBLEM. I WENT ONLINE AND I FOUND OTHER PEOPLE HAVING THE SAME PROBLEM, BUT THEIR PROBLEM HAPPENED ON THE ROAD IN TRAFFIC, I HAVEN'T BEEN TO THE DEALER YET, BUT I'M SURE I WILL. A RECALL NEEDS TO CREATED ASAP BEFORE SOMEONE GETS HURT.

Mileage: 64,000

TURNED MY CAR ON, PUT IT IN DRIVE AND WENT TO TURN MY WHEEL AND HAD NO STEERING. I CHECKED UNDER MY VEHICLE AND THERE WAS NOTHING. I HAVE NEVER HAD THIS PROBLEM BEFORE. MY HUSBAND RAN A SYSTEMS CHECK AND THE RESULTS SAID - STEERING ASSIST FAILURE- SERVICE REQUIRED. MY HUSBAND TURNED THE VEHICLE OFF AND BACK ON AND THE STEERING WORKED. RAN ANOTHER SYSTEMS CHECK AND NOTHING SHOWED UP. ANOTHER COMPLAINT ABOUT THE SAME EXACT PROBLEM HAS BEEN FILED THE COMPLAINT NUMBER: 11292425. UPON RESEARCH THERE HAS BEEN NUMEROUS AMOUNTS OF COMPLAINTS MADE TO FORD AND FORD'S DEALERSHIPS. THEY ARE AWARE OF THIS ISSUE BUT STILL REFUSES TO ADDRESS OR FIX THIS ISSUE.

Mileage: 159,000

MY WAS LEAVING THE HOUSE FOR WORK ON FRIDAY JULY 24, 2020. WHEN DRIVING DOWN THE BLOCK AT ABOUT 25MPH, SHE WAS MAKING A LEFT TURN AND HER STEERING BECAME VERY HARD AND THE STEERING ASSIST FAULT LIGHT CAME ON AND SHE COULDN'T STEER IT ANYMORE. SHE CALLED ME AND I WENT TO ASSIST HER BUT I COULDN'T STEER IT NEITHER, TOTALLY TOO DIFFICULT. I HAD THE VEHICLE TOWED TO LOCAL AUTO SERVICE CENTER AND THEY AN ESTIMATE TO REPAIR AFTER CONTACTING A FORD DEALERSHIP IN A NEARBY CITY AND THEY STATED THAT THE ENTIRE STEERING SYSTEM HAS TO BE REPLACED AT A TOTAL PRICE OF $2100.00, I HAVE CHECKED AROUND AND NOTICE THAT IS A MAJOR PROBLEM WITH THIS VEHICLE AND A LOT OF OWNERS HAS HAD THIS PROBLEM AND THIS IS VERY DANGEROUS, I AM GLAD THAT MY WIFE HAD NOT ALREADY GOTTEN ON TTHE INTERSTATE. I REALLY NEED SOMEONE TO ADDRESS THIS ISSUE.

Mileage: 10,100

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED. THE VEHICLE WAS TURNED OFF AND RESTARTED AND STARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOW FORD DEALER FOR A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,303.

Mileage: 145,303

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED. THE VEHICLE WAS TURNED OFF AND RESTARTED AND STARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOW FORD DEALER FOR A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,303.

Mileage: 145,303

I HAVE A 2013 ESCAPE, THE STEERING ASSIST DEFAULT MESSAGE CAME ON BUT WENT BACK OFF WHEN I STARTED MY CAR THE OTHER MORNING. LUCKILY I CAN STILL STEER MY CAR BUT HAVEN'T BEEN DRIVING IT, SCARED TO. I HAD APPOINTMENT AT THE FORD DEALERSHIP TODAY, IT'S STILL THERE. THEY CALLED AND DIDN'T FIND A CODE. IF THEY DON'T FIND ANYTHING SCARED I HAVE TO DRIVE IT TILL SOMETHING HAPPENS. HOPEFULLY NOTHING LIKE AN ACCIDENT, SINCE THIS IS SOMETHING THAT HAS BEEN HAPPENING WITH ESCAPES SINCE 2008 MODELS BUT ONLY RECALLED 2008-2011 AND EXPLORERS 2008-2013. *TR

Mileage: 90,110

THE VEHICLE MAKES LOUD CLUNKING NOISES WHEN DRIVING OVER BUMPS OR TURNING IT IS COMING FROM THE FRONT END AND IT ALSO SEEMS TO SWERVE FROM SIDE TO SIDE LIKE THE STEERING IS LOOSE

Mileage: 150,000

WHILE DRIVING CAR THE STEERING BECAME HARD TO MANAGE AND THEN IT SHOWED FOLLOWING CODE ON DASH SCREEN: STEERING ASSIST FAULT SERVICE REQUIRED. *TR

Mileage: 40,000

THERE WAS AN ELECTRONIC POWER STEERING ASSIST FAULT THAT MADE THE VEHICLE VERY DIFFICULT STEER. THANKFULLY THE CAR WAS IN MY DRIVEWAY AND WAS TOWED TO THE NEAREST DEALERSHIP. I HAVE AN OLDER ESCAPE THAT HAD THE SAME PROBLEM AND IT WAS RECALLED. THIS MODEL YEAR WAS NOT INCLUDED ON THE RECALL AND THE REPAIR ESTIMATE IS $2200.

Mileage: 110,000

STEERING FAULT LIGHT CAME AND WAS UNABLE TO STEER CAR WHILE ON FREEWAY NEARLY CAUSING A COLLISION. SPOKE TO MECHANIC AND SAID MY CAR HAS ELECTRIC POWER STEERING AND HAS BEEN KNOWN TO FAIL WHEN OVERHEATS. HAS HAPPENED TWICE IN LAST TWO WEEKS

Mileage: 10

VEHICLE DISPLAYED "STEERING ASSIST FAULT" MESSAGE WHEN STARTED BEFORE DRIVING TO WORK IN THE MORNING. DEALER QUOTED REPAIR EXCEEDED $1200.00. TEN MINUTES OF INTERNET SEARCHING REVEALED THAT THIS WAS A KNOWN ISSUE WITH THE PREVIOUS GENERATION OF ESCAPES (2008-2011) AS WELL AS THE SAME GENERATION OF EXPLORERS (2011-2013). BOTH OF THOSE VEHICLES WERE RECALLED BUT NOT THIS ONE. THIS COULD HAVE BEEN DEADLY IF IT HAD OCCURRED WHILE I WAS ON THE HIGHWAY IN RUSH HOUR TRAFFIC AT 70+ MPH JUST A FEW MINUTES LATER.

Mileage: 120,855

2013 FORD ESCAPE STEERING STOPS WORKING, BOTH SITTING STILL ON START-UP AND SOMETIMES WHEN MOVING IN TRAFFIC. THE DISPLAY PRESENTS "POWER STEERING ASSIST FAILURE" THE VEHICLE IS STEERABLE FOR ME, 70 Y/O MAN WITH GOOD UPPER BODY STRENGTH, BUT IMPOSSIBLE FOR MY DAUGHTER, THE OWNER OF THE CAR. FORD TELLS ME IT IS A FAULTY ELECTRIC POWER STEERING ASSIST AND FOR ABOUT $2000 THEY WILL REPLACE THE STEERING RACK! IT SEEMS THIS SHOULD BE A RECALL EVENT GIVEN THE DANGER INVOLVED WITH HIGH SPEED DRIVING. THE VEHICLE HAS 87000 MILES ON IT.

Mileage: 87,000

ON WEDNESDAY 2/12/2020, WHILE DRIVING HOME, I DETECTED SUBTLE SIGNS OF STEERING CONTROL IRREGULARITIES AND ATTRIBUTED IT TO ICY ROAD CONDITIONS. THE FOLLOWING MORNING, 2/13/2020, ON MY DRIVE INTO WORK, THE STEERING CONDITION BEGAN TO APPEAR AGAIN AND INTENSIFIED. I WAS FORTUNATE TO HAVE MADE IT TO MY PLACE OF EMPLOYMENT AND PROMPTLY SCHEDULED A SERVICE APPOINTMENT THE FOLLOWING DAY, FRIDAY 2/14/2020. WHEN I LEFT WORK THAT DAY, I DISCOVERED A COMPLETE LOSS OF STEERING ASSIST TO THE DEGREE THAT IT WOULD BE IMPOSSIBLE TO SAFELY CONTROL THE CAR. THE EFFORT TO STEER TO ANY NORMAL SAFE DEGREE WAS COMPROMISED AND REQUIRED THAT I ABANDON ANY ATTEMPT TO DRIVE THE VEHICLE. IF THE SEVERE INTENSITY MANIFESTED ITSELF WHILE DRIVING, THE MOST PROBABLE OUTCOME WOULD HAVE BEEN A COLLISON. I HAD THE VEHICLE TOWED TO MY LOCAL DEALERSHIP SATURDAY, 2/15/2020, REQUESTED THEY DIAGNOSE THE PROBLEM, AND EXPRESSED MY ANGER AT A DESIGN FLAW THAT IS LIKELY TO RESULT IN SOMEONE'S DEATH. THEY CALLED ME BACK LATER THAT DAY AND GAVE ME AN ESTIMATE OF NEAR $2,500 TO REPLACE THE COMPLETE STEERING RACK. I DISCOVERED THROUGH INTERNET SEARCHES, ACTIVE RECALLS OF PRIOR ESCAPE BODY TYPES FOR A SIMILAR FAILURE BUT NONE ON MY YEAR. I ALSO DISCOVERED NUMEROUS CASES IN MY INTERNET SEARCH OF THE SAME FAILURE ON MY YEAR ESCAPE. MY WORK COMMUTE WAS PRIMARY CITY DRIVING.

Mileage: 76,000

WHILE DRIVING ON A COUNTY ROAD, MY WIFE EXPERIENCED A SUDDEN LOSS OF POWER STEERING. THE INSTRUMENT PANEL BEHIND THE STEERING WHEEL DISPLAYED A POWER STEERING ASSIST FAILURE NOTIFICATION. WHEN SHE RESTARTED THE VEHICLE, THE NOTIFICATION WENT AWAY AND THE POWER STEERING RETURNED. WE TOOK THE VEHICLE TO GREG DARNELL FORD IN MIDWEST CITY, OK FOR DIAGNOSTICS AND WERE TOLD A GEAR ASSEMBLY IN THE STEERING COLUMN HAD GONE BAD (PART NO. HV6Z-3504-CD). THE REPAIR COST IS $2129 AFTER A 10% MILITARY DISCOUNT. THE PROBLEM IS VERY SIMILAR TO NHTSA CAMPAIGN 14V284000 FOR THE 2008-2011 ESCAPE, BUT THE RECALL HAS NOT BEEN EXTENDED TO COVER MORE RECENT MODEL YEARS. FORTUNATELY, MY WIFE WAS ABLE TO BRAKE AND SAFELY EXIT THE ROAD, SHAKEN BUT WITHOUT INCIDENT. HOWEVER, HAD SHE BEEN TRAVELING AT HIGHWAY SPEED, THE SUDDEN LOSS OF POWER STEERING COULD EASILY HAVE RESULTED IN LOSS OF CONTROL AND A POTENTIALLY DEADLY ACCIDENT. SEVERAL OTHERS HAVE REPORTED THE SAME ISSUE WITH 2013 ESCAPES ON CARCOMPLAINTS.COM. WHEN I CONTACTED FORD CUSTOMER SERVICE, THEY DISMISSED MY CONCERN AND TOLD ME THERE WAS NOTHING THEY COULD DO.

Mileage: 85,000

STEERING ASSIST FAULT- NO STEERING CONTROL , WILL NOT TURN LEFT OR RIGHT VEHICLE WAS STATIONARY AFTER PARKING, START CAR NO STEERING -STEERING ASSIST FAULT

Mileage: 81,280

UPON DRIVING THE VEHICLE WITHOUT NOTICE THE STEERING ASSIST FAULT LIGHT CAME ON AND THE POWER STEERING WENT OUT AND ALMOST HIT ANOTHER VEHICLE.

Mileage: 66,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE POWER STEERING BECAME INOPERABLE. THE LOSS OF POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRVIEW FORD SALES INC LOCATED AT 292 N G ST, SAN BERNARDINO, CA 92410, WHERE THE STEERING COLUMN WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Mileage: 84,000

STEERING ASSIST FAULT SERVICE REQUIRED LIGHT AND STEERING WHEEL LOCKS UP. THIS HAS ALWAYS HAPPENED WHEN I FIRST START MY CAR AND GO TO BACK UP. THIS HAS HAPPENED MULTIPLE TIMES TO ME AND I HAVE READ THAT THIS IS A COMMON PROBLEM WITH THIS CAR. OTHER YEARS HAVE HAD A RECALL , THIS IS A SAFETY ISSUE AND NEEDS TO BE LOOKED INTO.

Mileage: 158,000

2013 FORD ESCAPE WITH LESS THAN 90000 MILES ,WENT TO CRANK CAR AND STEERING ASSIST FAULT CAME UP ON DASH CUT CAR OFF AND RECRANKED AND WAS FINE NEXT DAY WAS DRIVING IT ON A RURAL ROAD AND LOST POWER STEERING SAME FAULT CAME UP NOW NO POWER STEERING AT ALL IF WIFE HAD BEEN DRIVING SHE WOULD HAVE PROBABLY WRECKED BECAUSE OF HARD STEERING ,LOOKED ONLINE AND SEE IT HAS BEEN A PROBLEM WITH THIS MODEL AND NO RECALL HAS BEEN ISSUED

Mileage: 86,000

I AM CONSTANTLY ADDING COOLANT TO MY ESCAPE. IT HAS BROKEN DOWN / SHUT OFF ON ME TWICE AS A RESULT OF OVERHEATING CAUSED BY LACK OF COOLANT. FORD CLAIMED THE COOLANT LOSS WAS CAUSED BY A SENSOR. SOMETHING ALONG THE LINES OF A FAULTY SENSOR TRICKING THE ENGINE INTO THINKING IT WAS OVERHEATING AND THE COOLANT WAS BEING DISPERSED TO COOL THE ENGINE. I EXPLAINED TO THE DEALERSHIP THAT I PURCHASED THE CAR IN 2017 WITH 52,000 MILES AND THAT BY SEPTEMBER OF 2017 I WAS ADDING COOLANT. THIS CONTINUE UNTIL OCTOBER 2019 WHEN I FINALLY GOT FED UP AFTER THE VEHICLE POWERED OFF ON ME GOING DOWN HILL AS A RESULT OF 'OVERHEATING' NEEDING MORE COOLANT. I TRIED SHARING THIS INFORMATION WITH MY DEALERSHIP TO NO AVAIL AND MENTIONED PREVIOUS RECALLS ON 2013 1.6L ESCAPE ENGINES THAT MY VEHICLE WAS NOT INCLUDED IN BUT MANY OF THE RECALLS INVOLVED COOLANT LEAKS! I ALLOWED FORD TO CONVINCE ME THE $4,000 SENSOR WOULD SOLVE ALL MY PROBLEMS. UNFORTUNATELY ON DECEMBER 3, 2019 LESS THAN TWO MONTHS AFTER THE SENSOR WAS REPAIRED I GOT A MAINTENANCE NOTIFICATION TO ADD COOLANT AND ANOTHER ON JANUARY 20, 2020. IN ADDITION, I WANT TO COMMENT ON THE POWER STEERING DEFAULTING. THIS HAPPENED TO ME AS WELL IN MAY 2019 ON I 85. MY POWER STEERING COMPLETELY WENT OUT AND NEVER RETURNED. PREVIOUSLY IN APRIL A BRIEF POWER STEERING DEFAULT NOTIFICATION APPEARED AND AFTER RESTARTING MY CAR, THE NOTIFICATION WENT AWAY AND POWER STEERING WAS FINE. IN MY OPINION, POWER STEERING SHOULD NOT BE GOING OUT ON A VEHICLE AFTER BARELY 6 YEARS. MIGHT I ADD WHEN I PURCHASED THE VEHICLE IN 2017 IT ONLY HAD 52,000 MILES ON IT. THE POWER STEERING WENT OUT A LITTLE OVER 2 YEARS AFTER I PURCHASED THE VEHICLE.

Mileage: 120,000

WHEN STARTED, VEHICLE DISPLAYS 'POWER STEERING ASSIST FAILURE-REQUIRES SERVICE' WARNING AND POWER STEERING IS LOST. THIS HAS HAPPENED THREE TIMES OVER THE COURSE OF TWO DAYS. IT DOES NOT HAPPEN EVERY TIME THE CAR IS STARTED, IT JUST RANDOMLY HAPPENS. I DROVE HOME LAST NIGHT FROM WORK WITH NO POWER STEERING, AND ALONG WITH THIS ISSUE MY USB PORTS WOULD NOT CHARGE MY PHONE. MY PHONE RECOGNIZED THAT IT WAS PLUGGED IN, BUT NOT ENOUGH POWER WAS BEING SUPPLIED TO ACTUALLY CHARGE IT. I'M NIT SURE IF THAT IS LINKED WITH THE POWER STEERING MODULE, BUT I'VE NEVER HAD THAT ISSUE BEFORE ALL OF THIS MESS.

Mileage: 97,000

MY WIFE WAS LEAVING FOR WORK AND HER 2013 FORD ESCAPE HAD A STEERING ASSIST FAILURE LIGHT COME ON ON THE DASH BOARD. THE STEERING WAS VERY DIFFICULT TO DRIVE. SHE PARKED IT AND USED MY VEHICLE TO GET TO WORK. I LOOKED THIS UP AND THERE ARE NO RECALLS ON THIS EXCEPT FOR 2008 -2011 FORD ESCAPES. BUT THE PROBLEM IS CONTINUING THROUGH TO 2017 FROM WHAT I READ ONLINE MILEAGE RANGES FROM 700 AND UP . FORD HAS NO FIX FOR THIS, THEY TELL YOU THEY NEED TO FLASH THE COMPUTER AND THAT FIXES THE ISSUE. BUT IT DOES NOT I HAVE READ MANY REPORTS THAT THIS WONT FIX ISSUE AND THAT MOST PEOPLE HAVE HAD TO REPLACE THE ENTIRE RACK/PINION GEAR ASSEMBLY AND THE COMPUTER PORTION OF IT ONLY TO HAVE THE PROBLEM COME BACK AGAIN SHORTLY AFTER HAVING NEW PARTS INSTALLED. I AM OLD ENOUGH TO REMEMBER DRIVING VEHICLES WITH OUT POWER STEERING NOT TO BIG A DEAL FOR ME, BUT SOME PEOPLE SAY THERE STEERING LOCKS UP COMPLETELY AND CANT TURN WHEEL. THIS CAN BE VERY DANGEROUS ON THE ROAD AND SHOULD NOT BE ALLOWED, I DO NOT WANT TO LOSE MY WIFE IN AN ACCIDENT BECAUSE FORD IS NOT FIXING THE ISSUE. THEY NEED A FIX FOR THIS THAT WILL NOT RETURN IN THE FUTURE. I HAVE TRIED TO DUPLICATE WHAT HAPPENED THIS MORNING AND HAVE BEEN UNSUCCESSFUL, IF I CANT THEN FORD CANT AND THERE FOR NO FIX FOR THE PROBLEM. THIS NEEDS TO BE RESOLVED BEFORE SOME ONE LOOSES A LOVED ONE.

Mileage: 92,034

WHEN I START MY 2013 FORD ESCAPE LIGHT WILL DISPLAY SAYS STEERING PROBLEM AND WILL NO MOVE INTO REVERSE. I HAVE TO TURN IT OFF AND START IT AGAIN THEN IT WILL SHIFT INTO GEAR. THIS HAS HAPPENED SEVERAL TIMES. ENGINE LIGHT WILL COME ON FOR ABOUT A FEW DAYS AND WILL NOT COME ON FOR ABOUT SEVERAL WEEKS. I PURCHASE THIS VEHICLE IN 2019. I ALSO NOTICED THIS VEHICLE HAS 15 RECALLS. JUST A LITTLE CONCERNED ABOUT THAT.

Mileage: 106,123

I WAS JUST SLOWLY DRIVING MY CAR INTO A PARKING SPACE WHEN ALL OF A SUDDEN I HAD NO STEERING AND COULD NOT TURN MY WHEEL FORTUNATELY I WAS JUST ABOUT IN THE SPACE AND COASTED TO A STOP IN THE MIDDLE OF TWO SPACES. I DON'T KNOW WHAT WOULD'VE HAPPENED HAD THIS HAPPENED WHILE I WAS IN TRAFFIC MAKING A TURN AT A CROSSROADS.

STEERING LOCKS UP WHEN STARTED

Mileage: 85,890

WHILE BACKING OUT OF DRIVEWAY, I WAS UNABLE TO TURN THE STEERING WHEEL. POWER STEERING WAS NOT ENGAGED. COULD NOT DRIVE THE VEHICLE IN THIS CONDITION. I HAD THE VEHICLE TOWED TO FORD DEALER. DIAGNOSED AS A FAULTY POWER STEERING RACK - ELECTRONIC - COST TO REPLACE THE RACK WAS $2000.00. FORD HAS ALREADY ISSUED A RECALL FOR THE 2013 EXPLORER BUT NOT THE 2013 ESCAPE.

Mileage: 99,200

STEERING ASSIST FAILURES... HI, I OWN A 2013 FORD ESCAPE. AND SEVERAL TIMES I HAVE HAD A 'STEERING ASSIST FAILURE', AND MY STEERING IS ALMOST IMPOSSIBLE TO TURN. I AM CONCERNED IT WILL CAUSE AN ACCIDENT AND IT HAPPENS RANDOMLY, SOMETIMES MOVING AND SOMETIMES WHEN I START THE CAR. THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ON THE NTHSA SITE AND OTHER SITES AND IT IS A VERY EXPENSE FIX, UP TO $2000.. IS THERE ANY CHANCE OF A RECALL ON THIS SAFETY INCIDENT. I UNDERSTAND THE 2011 ESCAPES AND 2013 EXPLORER HAD A RECALL ON THE EXACT SAME SAFETY ISSUE. SOMEONE IS GOING TO GET HURT OR KILLED UNLESS FORD STEPS UP AND DOES THE RIGHT THING.

Mileage: 50,000

STEERING ASSIST FAILURE. ANYONE READING THIS KNOWS THAT THIS SHOULD BE A RECALL!!! YOU RECALL 08-11 ESCAPE AND 11-13 EXPLORER. BUT NOT THE '13 ESCAPE. HONEST, HARD WORKING PEOPLE ARE ON THE HOOK FOR THE BETTER PART OF $2,000!!! THIS IS A WIDESPREAD ISSUE. WE BOUGHT THIS CAR NEW. IT HAS BEEN VERY, VERY WELL CARED FOR. RECALL THIS POWER STEERING ISSUE!!!!!!!!!!!!!!!

Mileage: 79,000

WHEN DRIVING, NOT RELATED TO SPEED OR CURVES, YOU'LL BE DRIVING ALONG AND FEEL THE STEERING TIGHTENING AND ARE THEN DOWN TO MANUAL STEERING. YOU HAVE TO PULL OFF AND TURN THE CAR OFF. WHEN YOU TURN IT BACK ON IT HAS RESET AND THE POWER STEERING RESUMES. WE HAVE PLUGGED IN TO AN ERROR CODE READER AND IT IS NOT RETURNING A CODE. AN ONLINE SEARCH HAS SHOWN AN INTERNAL SERVICE MEMO (CSP # 14N02 PUT OUT 8/26/2014) REGARDING THE ISSUE. THIS HAS HAPPENED SEVERAL TIMES, MOST RECENTLY TWICE LAST WEEK.

Mileage: 136,000

THIS INCIDENT OCCURRED WHILE THE CAR WAS IN MOTION. I WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY GOING 70 MPH ON A LONG CURVE. WITHOUT WARNING MY STEERING WHEEL COMPLETELY LOCKED UP. I WAS SO SCARRED BECAUSE PEOPLE WERE GOING THE SAME SPEED OR ABOVE WHAT I WAS. I THOUGHT QUICK ENOUGH TO PUT ON MY HAZARDS, I COULDNT DIRECT THE CAR TO GO TO THE CURVE, SO I FIGURED I WOULD SLOW TO A STOP AND GO FROM THERE. A COUPLE MINUTES LATER WHEN I WAS DOWN TO ABOUT 10 MPH AND PEOPLE HONKING AND FLYING PAST ME THE POWER STEERING ASSIST. FAILURE LIGHT CAME ON AND ALL OF A SUDDEN MY WHEEL JERKED TO THE RIGHT A LITTLE AND I WAS ABLE TO SLIGHTLY START GOING TO THE SHOULDER. IT TOOK BOTH HANDS AND ALL THE STRENGTH I HAD TO MOVE THE WHEEL BUT I MANAGED. I CALLED MY HUSBAND TO COME PICK ME UP, WHILE WAITING I TURNED THE CAR ON TO MAKE SURE IT WAS THE POWER STEERING LIGHT THAT CAME ON, WHEN I TURNED THE CAR ON THE STEERING WAS BACK TO NORMAL, MY HUSBAND FOLLOWED ME HOME WHILE I DROVE SLOWLY. THE NEXT DAY THE CAR WAS STILL FINE, UNTIL I WAS DRIVING BACK FROM THE STORE ON A COUNTRY ROAD THAT IS HILLY AND WINDING GOING 30 MOH THE LIGHT CAME ON AND THEN THE STEERING WAS REALLY HARD TO TURN OR MOVE IN ANY DIRECTION. I MANAGED TO GET HOME AND THAT IS WHERE MY CAR HAS SAT SINCE, I'M TOO SCARED TO DRIVE IT AGAIN. THIS IS BEYOND DANGEROUS.

Mileage: 62,000

POWER STEERING DEFECT. MY CARS POWER STEERING HAS FAILED AND I WAS TOLD I NEED AN EPAS RACK, THE CODE IS U3000 PSCM INTERNAL FAILURE. I HAVE 72,875 MILES ON THIS 2013 FORD ESCAPE. I TRIED TO PULL OUT OF A PARKING SPACE AT WORK AND THE STEERING WHEEL WOULD NOT MOVE. I UNDERSTAND FORD HAS HAD TO RECALL OVER 1.1 MILLION SUV'S FOR POWER STEERING DEFECTS. THIS REPAIR WILL COST ME $1,800 TO REPAIR. I AM TOLD MY VIN # IS NOT INCLUDED IN THE RECALL BUT WITH ALL THE PROBLEMS THE OTHER 1.1 MILLION SUV'S HAVE HAD I FEEL LIKE MINE SHOULD BE INCLUDED IN THE RECALL. JOE COOPER FORD OF EDMOND, OK HAS MY VEHICLE NOW FOR REPAIR 405-475-9000. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON THE HIGHWAY DOING 60 MPH AND THIS POWER STEERING FAILURE WOULD HAVE HAPPENED.

Mileage: 72,875

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE AS INTENDED MOST OF THE TIME. THE FAILURE OCCURRED WHILE DRIVING FORWARD AND IN REVERSE AT SLOW SPEEDS. SUPERIOR FORD OF PLYMOUTH (LOCATED AT 9700 56TH AVE N, PLYMOUTH, MN 55442, (877) 735-4755) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *BF THE CONSUMER STATED STEERING RACK AND STEERING GEAR REPLACED. *TR

Mileage: 90,000

I WAS BACKING INTO MY DRIVEWAY AND COMPLETELY LOST MY POWER STEERING.

Mileage: 106,000

STEERING ASSIST FAULTY WHEN VEHICLE IS FIRST STARTED THEN GOES OUT. HAS FONE THIS 3 DIFFERENT TIMES.

Mileage: 103,334

THE 2013 ESCAPE WON'T PULL OUT OF A TURN WITHOUT ADDITIONAL FORCE APPLIED OR WILL TRY AND MAKE A TURN ON ITS OWN. ONCE YOU FORCIBLY MAKE IT STRAIGHTEN OUT, IT WORKS FINE. THIS HAS HAPPENED SEVEN TIMES IN THE LAST SIX WEEKS. FORTUNATELY WE HAVEN'T BEEN GOING FASTER THAN 30 MILES AN HOUR. IF IT HAPPENS AT A FREEWAY SPEED, NO TELLING WHAT WOULD HAPPEN. I HAPPENED TO MY WIFE LASST WEEK AND SHE SAID IF A CAR WAS COMING FROM THE OTHER DIRECTION, IT WOULD HAVE BEEN VERY CLOSE TO AN ACCIDENT. NEEDLESS TO SAY, THIS CAR IS MAKING US VERY NERVOUS. WE TOOK IT INTO THE DEALER WE BOUGHT IT FROM, MARYSVILLE FORD IN WASHINGTON AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. A TEST DRIVE DOESN'T WORK, SINCE IT HAPPENS SO SELDOM. WHAT DO WE DO? IF I TRADE IT IN AND TELL WHAT IS THE PROBLEM, I WON'T GET ANYTHING FOR THE CAR. IF I DON'T SAY SOMETHING, SOMEONE MAY GET KILLED! THE CAR HAS 37000 MILES. AT 20000 MILES IT OVERHEATED FOR NO APEARANT REASON AND FORD COULDN'T FIND THAT PROBLEM EITHER. THEY FINALLY CHANGED OUT THE ENGINE SINCE ON ONE COULD FIGURE IT OUT. WE WANT TO GET RID OF THIS LEMON AND WANT FORD TO BUY IT FROM US AT FAIR MARKET VALUE. A MECHANIC FRIEND OF OURS SAID IT MIGHT BE THE "VARIABLE RESISTER" IN THE STEERING. IF THIS IS SO, WHY COULDN'T THE FORD DEALER FIGURE THAT OUT. I'VE READ FORUMS WHERE THIS HAS HAPPENED TO OTHERS. WHY ISN'T THIS A RECALL ITEM? A LOT OF PEOPLE KNOW ABOUT THIS, INCLUDING THE DEALER, SO IF WE GET INTO AN ACCIDENT, THERE WILL BE REPERCUSSIONS.

Mileage: 37,000

RANDOM POWER STEERING ASSIST FAULTS. THIS CAUSES THE POWER STEERING TO FAIL AT SPEED MAKING THE CAR EXCEPTIONALLY DIFFICULT TO CONTROL, POSSIBLY CAUSING A CRASH. I DO NOT FEEL SAFE DRIVING THE CAR AS THIS CAN HAPPEN AT ANY TIME.

Mileage: 103,000

WAS FOOD SHOPPING AND WHEN FINISHED I GOT IN MY CAR AND STARTED IT UP. GOT A MESSAGE THERE WAS A PROBLEM WITH THE STEERING ASSIST. I COULD NOT TURN MY WHEEL SO I SHUT OFF MY CAR. WAITED FOR SOMEONE TO PICK ME UP. I STARTED MY CAR TO PUT THE A/C ON AS I WAS WAITING TO KEEP THE FOOD I JUST BOUGHT FROM GETTING WARM. THE STEERING THEN WAS FINE BUT EVERY TIME I GET IN MY CAR I WORRY THAT IT WILL HAPPEN WHEN I AM DRIVING. CALLED FORD 800-392-3673 AND I WAS TOLD THERE IS A CSP# 14N02 CUSTOMER SATISFACTION PCM AND I SHOULD TELL FORD TO FIX THIS ISSUE DATED 8/26/2014. IT IS COVERED UNDER 10 YR/150K MI. I HAVE CONTACTED MY LOCAL FORD AND THEY TELL ME THERE IS NO RECALL. I AM NOT LETTING UP ON THIS. THERE ARE OVER 100 COMPLAINTS ON THIS WEBSITE JUST LIKE MINE AND FORD NEEDS TO ADDRESS IT.

Mileage: 87,000

THE POWER STEERING WENT OUT ON MY ESCAPE. I HAD JUST PULLED OFF OF THE INTERSTATE AND STOPPED AT A GAS STATION. WHEN I RESTARTED THE CAR, I HAD NO POWER STEERING. THE ALERT SAID I HAD A POWER STEERING ASSIST FAULT. I HAD TO HAVE IT TOWED TO A DEALER WHERE THEY HAD TO REPLACE THE POWER STEERING RACK . THE COST OVER $1800. WAS THERE WAS A RECALL FOR THIS SAME PART IN THE 2013 FOCUS? IF SO, WHY HASN'T IT BEEN EXTENDED TO THE ESCAPE AS WELL?

Mileage: 73,000

MY POWER STEERING HAS GONE OUT ON MY CAR. THE MESSAGE: STEERING ASSIST FAULT POPPED UP AND THEN MY POWER STEERING WENT OUT. I HAVE A 2013 ESCAPE WITH 95,000, REGULARLY MAINTAINED. FORD WON'T ACKNOWLEDGE THERE'S A PROBLEM WITH THE STEERING GEAR IN 2013'S, EVEN THOUGH IT WAS RECALLED IN PREVIOUS YEARS AND IN OTHER MODELS. THEY WANT $2200 TO FIX IT!

Mileage: 95,000

STARTED VEHICLE AT A PARKING LOT AFTER DRIVING THE VEHICLE WITH NOT ISSUES DURING THE DAY, STEERING ASSIST WARNING LIGHT CAME ON, VEHICLE HAD LOST POWER STEERING. TOOK TO DEALER, DEALER QUOTED $2076 FOR REPAIR.

Mileage: 82,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. AFTER THE VEHICLE HAD BEEN PARKED FOR APPROXIMATELY TWENTY MINUTES, THE CONTACT RE-ENTERED AND STARTED THE VEHICLE, BUT THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO HUNT FORD (LOCATED AT 625 GARVIN LANE, FRANKLIN, KY 42134, (270) 586-3281) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AT A COST OF $1,800. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST MODE WAS HAVING ISSUES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO JOE MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040 (713) 766-3600) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MOTOR HAD TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE OCCURRED BECAUSE OF THE CLOSE PROXIMITY TO THE ENGINE WITH HEAT CAUSING THE POWER STEERING MOTOR TO FAIL. THE FAILURE MILEAGE WAS 59,465.

Mileage: 59,465

THE POWER STEERING WENT OUT ON MY CAR IN THE MIDDLE OF TRAFFIC! GOT IT HOME. NEXT DAY THE SAME THING HAPPENED!

ELECTRIC STERING ASSIST IS GOING OUT AND ACCORDING TO MY MECHANIC MAY ULTIMATELY RESULT IN THE STERING BEING LOCKED WITH THE CAR IN MOTION. CHECKING THE INTERNET SHOWS MANY OWNERS WITH THE SAME PROBLEM. REPAIRS RUN UP TO $2000 DOLLARS. IT APPEARS TO ME THAT ANY MECHANICAL DEFECT THAT COULD RESULT IS LOSS OF CONTROL WHILE MOVING WOULD BE A SAFETY MATTER THAT SHOULD BE ADDRESSED WITH A RECALL.

Mileage: 71,000

CAR WAS STATIONARY, WE STARTED IT UP AFTER A DAY OF NORMAL DRIVING. THE WHEEL WAS ALMOST IMPOSSIBLE TO TURN. A WARNING LIGHT CAME ON DASHBOARD THAT SAID SOMETHING LIKE "STEERING SYSTEM FAULT - SERVICE REQUIRED." TURNED CAR OFF AND ON TWO TIMES RESULTING IN SAME WARNING LIGHT AND COULD NOT TURN WHEEL. TURNED OFF AND ON FOR THIRD TIME AND LIGHT WAS GONE, STEERING WAS EASY AGAIN. WE DECIDED NOT TO DRIVE THE CAR TO A SHOP BECAUSE THE INABILITY TO TURN THE WHEEL WAS TERRIFYING AND DANGEROUS. WE HAD IT TOWED TO A SERVICE SHOP AND HAVE TO REPLACE THE POWER STEERING RACK.

Mileage: 89,000

WHILE DRIVING CAR ON HIGHWAY A SENSOR CAME ON STATING THAT LOSS OF POWER STEERING VEHICLE BEGAN TO STALL AND I WAS HAVING DIFFICULTY GET VEHICLE TO STEER OR TURN. I HAD TO MANUALLY FORCE VEHICLE TO RESPOND BECAUSE I HAD LOST ABILITY TO STEER OR TURN. FINALLY GOT OF HIGHWAY TO SAFETY

Mileage: 100,250

TURNING THE STEERING WHEEL WAS EXTREMELY HARD SHORTLY LEAVING THE HOUSE AFTER THE CAR SAT FOR A WEEK IN THE GARAGE. CITY STREETS AND PARKING LOT. HAD TO BACK UP MORE THAN ONCE TO NEGOTIATE A PARKING SPOT. MADE IT HOME OF ABOUT 4 MILES. POWER STERRING WAS GONE.

Mileage: 61,000

THE EPS SYSTEM FAILED WITHOUT ANY WARNING, AND LESS THAN 2 WEEKS AFTER A COMPLETE INSPECTION OF THE VEHICLE. THIS FAILURE MAKES TURNING THE VEHICLE VERY DIFFICULT (NEARLY IMPOSSIBLE). I DROVE THE VEHICLE WITH NO HINT OF A PROBLEM. PARKED IT IN A GARAGE, AND WHEN I STARTED THE CAR, THE I GOT AN ERROR MESSAGE "STEERING ASSIST FAULT." FORTUNATELY, I WAS AT HOME, I DRIVE COUNTRY ROADS ON A REGULAR BASIS AND HAD THIS HAPPENED AT THAT TIME I WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR TO NAVIGATE THE TURNS.

Mileage: 110,968

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE ELECTRIC POWER STEERING BECAME INOPERABLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS. TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375, (281) 378-3160) WAS CONTACTED BY PHONE REGARDING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,891.

Mileage: 58,891

STEERING ASSIST FAILURE WITHOUT WARRING. SYSTEM DIAGNOSTICS INDICATE NO ISSUES - BUT THE CAR STEERING HAS FAULT. PER SERVICE ADVISER, THE COST FOR REPAIR IS GOING TO BE BETWEEN $1,500 AND $2,000. BASED ON WHAT I HAVE READ ON LINE, FORD HAS ISSUED A RECALL - HOWEVER, IT DOES NOT APPLY TO 2013 FORD ESCAPE - EVEN THOUGH THE PART AFFECTED IS EXACTLY THE SAME.

Mileage: 85,000

STEERING LOCKS UP DRIVING DOWN THE ROAD. ITS LIKE HAVING NO CONTROL OVER THE CAR. YOU CAN TURN IT BUT IT TAKES A VERY STONG PERSON TO TURN THE STEERING WHEEL. THIS HAS BEEN GOING ON FOR 3 MONTHS. STARTING NOVEMBER 2018 AND IS STILL ON GOING. TOOK TO FORD THEY DONT WANT TO FIX THE PROBLEM

Mileage: 44,000

NOTICED LEAK IN DRIVEWAY. BROUGHT TO LOCAL MECHANIC. THERE IS MUCH FLUID ON THE RACK AND PINION STEERING ASSEMBLY. SINCE THERE IS NO DIPSTICK, MUST BRING TO DEALER. TOLD THEY HAVE HAD OTHER COMPLAIN OF SAME ISSUE. ALSO LEAK AT TRANSMISSION. LOOSE BOLTS. DO NOT KNOW IF PROBLEM IS RESOLVED YET MUST WAIT 2 WEEKS FOR DEALER APPOINTMENT. AFRAID ALL FLUID WILL LEAK OUT. HAVE READ THIS IS A COMPLAINT OF OTHERS BUT NO RECALL

Mileage: 31,000

JUST PAID $2000.00 TO REPAIR THE DEFECTIVE STEERING ON MY FORD ESCAPE. I'VE READ COUNTLESS COMPLAINTS ABOUT THE SAME ISSUE AS MINE. DRIVING OR STOPPED THE POWER STEERING GOES OUT AND "POWER STEERING ASSIST FAILURE" COMES ON. IT HAPPENED THREE TIMES TO ME. I WAS DRIVING ON THE FREEWAY WHEN THE POWER STEERING QUIT. I CAN'T EXPLAIN THE PANIC THAT COMES OVER A PERSON WHEN YOU HAVE ZERO CONTROL WHEN STEERING. I AM 70 YEARS OLD AND IT TOOK ALL MY STRENGTH TO GET THE CAR OFF THE ROAD TO AVOID A CRASH. SECOND TIME: I CAME OUT OF CHURCH, STARTED THE CAR AND HAD NO POWER STEERING. I HAD TO STRAIN TO GET THE CAR ON THE ROAD FOR HOME. THE LAST TIME WAS IN MY GARAGE BEFORE I DROVE IT TO THE FORD DEALERSHIP FOR MY APPOINTMENT. THIS IS A SAFETY ISSUE. I'VE WAS TOLD BY THE FORD GARAGE THAT THE PROBLEM WAS RESOLVED IN 2011; THEREFORE, THE 2013 ESCAPES HAVE NO RECALL FOR THIS ISSUE. THE PROBLEM HAS NOT BEEN RESOLVED. ALL ANYONE HAS TO DO IS READ ALL THE COMPLAINTS WITH THE 2013 STEERING FAILURE TO KNOW THAT THE 2013 FORD ESCAPES NEED TO BE RECALLED. PLEASE DON'T WAIT UNTIL THE FATALITY RECORDS SHOW DEATHS DUE TO POWER STEERING FAILURE.. INCIDENTS OCCURRED BETWEEN NOV. 28, 2018 AND DEC.10/18. *TR

Mileage: 83,500

POWER ASSIST MESSAGE AT APPROXIMATELY 200,000. ONLY PROBLEM. FORD SAYS COSTS ARE APPROXIMATELY $1,800. I HAVE SEEN MANY COMPLAINTS ON THIS. WHY NO RECALL?

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

Mileage: 97,000

WHILE DRIVING THE VEHICLE,MY POWER STEERING STOPPED WORKING COMPLETELY AND AN ICON ON THE DASH STATING "STEERING ASSIST ERROR". LUCKILY I WAS DRIVING SLOWLY AND WAS JUST ABOUT TO PULL INTO MY DRIVEWAY HOWEVER, THIS COULD HAVE BEEN A MAJOR ISSUE HAD I BEEN DRIVING ON A HIGHWAY. I BEGAN LOOKING ONLINE AND FOUND THAT MANY OTHER DRIVERS HAVE HAD THIS ISSUE AND NOBODY HAS DONE ANYTHING ABOUT IT. I CANT BELIEVE THAT THERE ARE INNOCENT CIVILIAN'S DRIVING AROUND WHOS POWER STEERING CAN TURN OFF AT ANY GIVEN MOMENT. MY VEHICLE ONLY HAS 62K MILES AND I FOUND THAT THE FIX WILL BE $2K. I ALSO FOUND ONLINE THAT THERE HAVE BEEN RECALLS FOR THIS BUT FOR ONLY A VERY FINITE AMOUNT OF VEHICLE. THIS IS BEYOND DANGEROUS AND COMPLETELY NEGLIGENT BY FORD AND ALL OTHER PARTIES INVOLVED.

Mileage: 62,000

TURNED ON VEHICLE (STATIONARY); AND RECEIVED MESSAGE "STEERING ASSIST FAILED - SERVICE REQUIRED" AND TURNING THE STEERING WHEEL BECAME VERY DIFFICULT. TURNED THE VEHICLE OFF, WAITED A FEW MINUTES - TURNED THE VEHICLE BACK ON AND THE STEERING WAS FINE. CONTACTED FORD - FORD ADVISED ME THEY HAD NOT HAD ANY ISSUES LIKE THIS FOR THIS PARTICULAR VEHICLE, AFTER RESEARCHING ONLINE I HAVE FOUND OTHER FORD MODELS, THAT HAVE A RECALL FOR THIS EXACT SAME PROBLEM! DTC AFTER SCANNING : U3000: 49-48

Mileage: 74,000

HAD TO REBUILD TRANSMISSION AND LOST POWER STEERING . THE CRUISE CONTROL DOES NOT WORK ALSO

Mileage: 59,290

I WAS STOPPING TO GET GAS WHEN THE POWER STEERING WENT OUT. I COULD HAVE GOT IN A WRECK IF NOT FOR STOPPING..I HAVE NOT HAD THIS VEHICLE BUT FOR 5 YEARS AND ALREADY HAVE HAD LIKE 3 RECALLS.. THERE IS A RECALL ON THIS POWER STEERING ASSIST DEFAULT IN OTHER YEARS ON FORD'S BUT NOT 2013. I HAVE SEEN MANY COMPLAINTS ON THIS SAME ISSUE WHY THERE IS NO RECALL FOR 2013 MAKES ME SO MAD SOMEONE HAS TO DIE FROM THIS TO GET ANYTHING TO CHANGE...I WILL NEVER BUY ANOTHER FORD EVER. TO ONLY HAVE THIS VEHICLE A SHORT AMOUNT OF YEARS AND HAD TO HAVE THE PROBLEMS I HAVE HAD JUST MAKES ME ANGRY TO KNOW I SPENT MY MONEY ON A VEHICLE THAT THEY DID NOT MANUFACTURE RIGHT.

Mileage: 97,000

POWER STEERING FAILURE

Mileage: 120,000

STARTED UP CAR ,GETTING READY TO LEAVE WORK, STEERING WHEEL WOULD NOT TURN AT ALL, NOTICED WARNING MESSAGE OF STEERING G FAULT SERVICE REQUIRED. CUT OFF ENGINE WAITED FOR A FEW MINUTES AND RESTARTED CAT, EVERYTHING WORKED FINE. DRIVE 15 MILES HOME. HAD NO ISSUES FOR ONE WEEK, THEN STARTED CAR AND HAD SAME ISSUE. CUT CAR OFF AND RESTARTED EVERYTHING FINE, REALLY MAKES YOU NERVOUS DRIVING UNDER THESE SITUATIONS WHEN YOU ARE A SENIOR CITIZEN TRANSPORTING YOUR HUSBAND TO DR APPTS. AND SUCH. HE CANNOT DRIVE OR ASSIST ME IN ANY WAY IF CAR BREAKS DOWN AS HE IS IN A WHEELCHAIR. GOING TO HAVE CHECKED BUT NO WAY I CAN AFFORD THE COST OF REPAIR. APP. MILEAGE IS 60000.

Mileage: 60,000

THE POWER STEERING QUIT WORKING IN OUR ESCAPE WHILE IN MOTION. THE FORD DEALERSHIP WANTS TO CHARGE US $1600 TO FIX IT.

Mileage: 120,000

STEERING LOCKED UP AND WARNING LIGHT CAME ON "SERVICE ENGINE SOON". THIS WAS IN PARKING LOT AND TRYING TO GET CAR IN MOTION. TURNING THE ENGINE OFF AND THEN ON SEEMED TO SOLVE THE ISSUE. THIS HAPPENED TWICE. SERVICE REQUIRED REPLACEMENT OF EPS GEARBOX.

Mileage: 66,583

I WAS TRAVELING APPROXIMATELY 25 MPH ON A CITY STREET WHEN THE STEERING WHEEL BECAME STIFF AND UNABLE TO MOVE. AN MESSAGE POPPED UP ON THE DASH 'STEERING ASSIST FAILURE'. I PULLED OFF THE ROAD AND PLACED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND WAITED ABOUT 1 MINUTE. I RESTARTED THE VEHICLE AND EVERYTHING OPERATED NORMALLY FOR ABOUT 15 MINUTES OF DRIVING AT HIGHWAY SPEEDS. THE NEXT MORNING WHILE PULLING OUT OF THE DRIVEWAY THE STEERING WHEEL AGAIN BECAME STIFF AND UNABLE TO MOVE. I PUT THE VEHICLE IN PARK AND TURNED IT OFF. I RESTARTED THE VEHICLE AFTER WAITING ABOUT 30 SECONDS AND EVERYTHING OPERATED NORMALLY.

Mileage: 73,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT THE POWER STEERING ASSIST LIGHT ILLUMINATED CAUSING THE CONTACT TO TURN THE STEERING WHEEL WITH FORCE. THE VEHICLE WAS TAKEN TO BRANDON FORD (9090 EAST ADAMO DRIVE TAMPA, FLORIDA 33619 (PHONE) 813-246-3333) FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE DEALER HAD NOT PROVIDED THE DIAGNOSTIC INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE FAILURE MILEAGE WAS 124,000.

Mileage: 12,400

MESSAGE DISPLAYS "ELECTRONIC STEERING FAULT, MAINTENANCE REQUIRED." NOT ABLE TO STEER VEHICLE. MESSAGE DISPLAYS OCCASIONALLY WHEN STARTING VEHICLE.

Mileage: 95,000

TAKATARECALL. LOSS OF STEERING WHILE DRIVING AND HIGHWAY TRAFFIC

Mileage: 97,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING ABILITY SEIZED AND THE VEHICLE KEPT DRIVING STRAIGHT. THE VEHICLE CAME TO A COMPLETE STOP AND THE CONTACT TURNED OFF THE VEHICLE. AFTER A FEW MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,109.

Mileage: 91,109

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED. IN ADDITION, THE "POWER STEERING ASSIST FAULT" WARNING MESSAGE WAS DISPLAYED. EL CAJON FORD (1595 EAST MAIN STREET, EL CAJON, CALIFORNIA 92021) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS OR WARRANTY COVERAGE ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

Mileage: 76,000

COOLANT ISSUES; CONSTANTLY HAVE TO ADD COOLANT; AT ONE POINT CAR OVERHEATED AND WENT INTO SHUT DOWN MODE; DEALER REPLACED ENGINE PROBLEM STILL EXISTS; POER STEERING HAS GONE OUT SEVERAL TIMES; REPLACED RACKET AND PIONION; PROBLEM STILL EXISTS;

Mileage: 40,000

WHILE I WAS DRIVING APPROXIMATELY 45 MPH ON HWY 62 NEAR VILAS RD. IN JACKSON COUNTY, OREGON, THE LOW BATTERY WARNING ILLUMINATED AND THE STEERING LOCKED UP. LUCKILY IT WAS ON A STRAIGHT ROAD AND NOT NEAR MY HOME IN THE MOUNTAINS WHICH IS ABOUT 25 MILES OF CURVY ROADS. I HAD JUST PURCHASED AND DROVE THE CAR HOME FROM THE DEALERSHIP THE NIGHT BEFORE. I WENT TO THE FORD DEALERSHIP, NOT WHERE I PURCHASED THE VEHICLE, AND WAS INFORMED THIS CAR IS NOT SUBJECT TO RECALL EVEN THOUGH THE SAME MODELS AND YEAR RANGE HAVE THIS EXACT SAFETY HAZARD & FAULT. MY VEHICLE IS NOW AT THE MECHANIC, THAT THE DEALERSHIP CHOSE, AND THEY SAY IT IS A $2,000.00 REPAIR WITH AN UNDERTERMINED TIME FRAME TO REPAIR IT. I COULD HAVE BEEN KILLED, KILLED MY WIFE, OR ANOTHER PERSON WITH THE STEERING LOCKING UP LIKE THAT.

Mileage: 110,000

ON MY 2013 FORD ESCAPE, I EXPERIENCED THE WHEEL LOCKING UP AND NOT BEING ABLE TO TURN AS I GOT A MESSAGE STATING 'POWER STEERING FAULT, SERVICE REQUIRED'. I TOOK MY VEHICLE TO A DEALERSHIP NEARBY MY WORK AND IT WAS CONNECTED TO A COMPUTER AND PULLED CODE U3000 AND FOUND TO BE A FAULTY STEERING GEAR WITH ESTIMATED REPAIR COST OF $1,940. WHEN PLANNING TO REPAIR, I WAS TOLD THE PART WAS ON BACKORDER AND DID NOT HAVE A DATE WHEN IT WAS SUPPOSED TO BE STOCKED. THE CODE WAS CLEARED AND I WAS SENT ON MY WAY. AGAIN MY WHEEL HAS CONTINUED TO LOCK UP AND I HAVE NOW BEEN WITHOUT A VEHICLE FOR 3 DAYS. I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A VERY COMMON ISSUE ACROSS THE UNITED STATES

Mileage: 135,000

POWER STEERING ASSIST FAULT ERROR WOULD COME ON WHEN TURNING ONTO A STREET WHICH WOULD ELIMINATE ALL POWER STEERING TO THE VEHICLE. THIS WOULD HAPPEN AT ANYTIME WHEN DRIVING. I HAD THE VEHICLE (2013 FORD ESCAPE) SERVICED ON 7-18-18 AT THE DEALERSHIP. THE SERVICE CENTER INFORMED ME THAT THE ERROR WAS CAUSED BY A FAULTY ELECTRONIC ASSIST RACK AND PINION AND NEEDED TO BE REPLACED. MY VEHICLE HAS ONLY 41000 MILES. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE NOTED FOR A RECALL.

Mileage: 41,000

HAVE HAD SEVERAL INCIDENTS OF THE POWER STEERING ASSIST WARNING COMING ON, AND STEERING IS EXTREMELY HARD TO MANEUVER. BEEN TOLD THIS IS EXTREMELY DANGEROUS IF IT OCCURS AT HIGHWAY SPEEDS. ALSO TOLD IT IS VERY EXPENSIVE TO FIX.

Mileage: 49,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER ASSIST FAILURE INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND THE ELECTRICAL POWER STEERING WAS RESTORED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

STEERING ASSIST FAULT LIGHT CAME ON AS I WAS TURNING ON A CITY STREET. STEERING BECAME ALMOST IMPOSSIBLE. THIS HAS HAPPENED NUMEROUS TIMES.

Mileage: 39,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT LOSS OF POWER STEERING ABILITY THAT CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. THE DEALER (TED BRITT FORD, 11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484 OR 1-(866) 224-7068) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) FOR THE 2008-2011 MODELS AND WOULD NEED TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY OTHER THAN HAVING THE DEALER REPAIR THE VEHICLE. THE MANUFACTURER ISSUED ONE TSB FOR THE STEERING CONCERNING THIS YEAR, MAKE, AND MODEL VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR

Mileage: 96,000

VEHICLE LOSES POWER STEERING WITHOUT NOTICE; VEHICLE WAS STATIONARY, I STARTED IT AND RECEIVED AN ERROR MESSAGE THAT POWER STEERING FAILED. THIS HAPPENED TWICE. I READ SEVERAL RELATED REPORTS ON THIS WEBSITE AND ONLINE AND ALSO SAW THERE WAS A RECALL FOR THIS ISSUE IN PREVIOUS YEAR MODELS. DEALERSHIP DID NOT WARN ME.

Mileage: 88,000

WHEN I TURNED ON THE CAR TO GET BACK HOME FROM THE GROCERY STORE THE SCREEN SHOWED "STEERING WHEEL AT FAULT." THE STEERING WHEEL WAS VERY HARD TO TURN AND I HAD TO GET HOME SO I MANAGED TO GET THE CAR TO THE HOUSE. THE NEXT MORNING, THE SAME THING HAPPENED AGAIN AND BECAUSE OF THIS PROBLEM I COULD NOT TAKE MY CAR TO A TRIP WHERE I HAD ALREADY PLANNED, NOW I CAN'T DRIVE IT TO WORK EITHER, IT HAS BEEN TWO DAYS AND THE SAME PROBLEM REMAINS.

WHILE DRIVING MY 2013 FORD ESCAPE (1.6L ENGINE) ON AN INTERSTATE, I WAS TRAVELING AT 80MPH ON CRUISE CONTROL. SUDDENLY THE CRUISE CONTROL WAS DEACTIVATED AND I FELT A JOLT. I THEN OBSERVED A MESSAGE ON THE DASH WHICH READ ENGINE OVERHEATING, STOP SAFELY. I THEN OBSERVED THE ENGINE LIGHT TO ILLUMINATE, THE COOLANT NEEDLE GO TO THE RED HOT LEVEL, AND I BEGAN TO LOOSE ACCELERATION. THE VEHICLE WAS NOT OVERHEATING AND WAS LATER CONFIRMED AT A NEARBY CAR REPAIR. ONCE STOPPED AND ATTEMPT TO RESTART, LOSS OF STEERING HAD BEGUN. MILEAGE DURING INCIDENT WAS 80,200. AFTER TAKING IT TO FORD REGARDING NEWER RECALL MSGS, THEY ADVISED THE STEERING RACK WAS NOT COMMUNICATING WITH THEIR DIAGNOSTIC AND MUST BE THE REASON FOR THE REPAIR. REPAIR HAS NOT BEEN COMPLETED AFTER READING INCIDENTS AND COMPLAINTS REGARDING SIMILAR ISSUES/CONCERNS. I BELIEVE THIS TO BE ANOTHER RECALL ISSUE.

Mileage: 80,200

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR 00614, (787) 333-8410) FOR DIAGNOSTIC TESTING, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 92,971. *TT CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES OF ELECTRICAL STEERING. FINALLY, THE OWNER HAD TO REPLACE THE STEERING RACK AND PKNON BECAUSE IT STOPPED WORKING COMPLETELY. UPDATED 9/4/18*JB

Mileage: 92,971

I WAS DRIVING TO WORK LAST FRIDAY AND I SUDDENLY HEARD THE ALERT SIGNAL AND DASHBOARD LIGHT AND THEN I COULDN'T TURN THE STEERING WHEEL. THE ERROR MESSAGE ON THE DASH SAID "STEERING ASSIST FAULT SERVICE REQUIRED". I WAS ABLE TO TURN THE WHEEL ENOUGH TO GET IT OFF THE ROAD. LUCKILY I WAS ONLY GOING ABOUT 35 MPH ON THE HIGHWAY. THE POWER STEERING HAD FAILED AS I WAS DRIVING DOWN THE HIGHWAY. THERE WERE MANY OTHER CARS AROUND ME, BUT LUCKILY THEY AVOIDED ME. I HAVE ONE REPAIR QUOTE FOR $2000 TO REPAIR THE ENTIRE POWER STEERING RACK AND PINION SYSTEM, OF WHICH WE CANNOT PAY. WE TOOK IT TO 2 OTHER MECHANICS WHO REPORTED THAT THEY WERE UNABLE TO FIX IT BECAUSE IT WAS AN ELECTRIC SYSTEM AND HAD TO BE REPROGRAMMED BY THE DEALERSHIP SERVICE DEPT. FROM MY RESEARCH, THIS IS THE SAME ISSUE FORD HAD WITH THEIR 2008-2011 FORD EXPLORERS.

Mileage: 53,000

WHILE ARRIVING HOME (ALMOST ENTERING MY GARAGE), SUDDENLY I HAVE THIS MESSAGE ON SCREEN 'STEERING ASSIST FAULT SERVICE REQUIRED' AND IT IS ALMOST IMPOSSIBLE TO STEER THE VEHICLE. SEARCHING ON THE INTERNET I'VE FOUND A LOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM AND HOW IS POSSIBLE THAT THERE IS NO RECALL FOR THAT.

Mileage: 84,360

WHEN DRIVING THE STEERING WHEEL LOCKED UP MAKING IT HARD TO CONTROL I THOUGHT IT NEEDED POWER STEERING FLUID THEN I FOUND OUT THATIT IS ELECTRICAL BUT THE DEALERIS ACTING AS IF IT IS NOT IMPORTANT I COULD HAVE BEEN KILLED I WAS IN TRAFFIC AND IT LOCKED TO THE RIGHT I HAD TO SLAM ON BREAKS BEFORE I HIT SOMEONEELSETHIS SOLD BE ON RECALL THEDEALER IS NOT COOPERATING AT ALL CAN YOU PLEASE HELP

Mileage: 131,294

I STARTED UP THE CAR AND STARTED BACKING OUT OF A PARKING SPACE. COULD NOT TURN THE STEERING WHEEL AND AN ERROR MESSAGE POPPED UP ON THE DASHBOARD "STEERING ASSIST FAULT SERVICE REQUIRED. ON A 2013 FORD ESCAPE WITH 90K ON IT. I WAS ABLE TO TO GET IT TOWED TO A GARAGE AND THEY ARE REPLACING MY STEERING COLUMN FOR $1800. MY 1967 MUSTANG WITH NO POWER STEERING WAS EASIER TO TURN THAN THIS CAR. LUCKILY WE WERE IN A SAFE SPOT.

Mileage: 90,000

THE STEERING ASSIST WENT OUT WHEN I WAS TURNING INTO A PARKING SPACE. I COULD NOT PHYSICALLY TURN THE WHEEL TO MOVE THE VEHICLE. HAD TO HAVE IT TOWED TO DEALERSHIP. IF THIS WENT OUT WHILE I WAS DRIVING AT HIGHER SPEED IT WOULD HAVE RESULTED IN A HORRIBLE ACCIDENT.

Mileage: 42,000

I DROVE THE VEHICLE TO A MOVIE THEATER. PARKED THE CAR AND WHEN I RETURNED TO THE CAR. A WARNING LIGHT STATED THAT THERE WAS A STEERING PROBLEM. I PUT THE CAR IN MOTION AND IT WAS NEARLY IMPOSSIBLE TO STEER. I WAS ABLE TO GET THE VEHICLE TO MY HOME, APPROX. 3 MILES, CALLED AAA AND HAD IT TOWED TO THE FORD GARAGE. MY EXTENDED WARRANTY COVERED MOST OF THE REPAIR COSTS. MY MAIN CONCERN IS THAT IF MY WIFE OR I HAD BEEN TRAVELING THE ROADS AT A NORMAL SPEED, NEITHER OF US, WHO ARE IN OUR 80'S COULD HAVE BROUGHT THE CAR TO A SAFE STOP. THERE WAS NO PRE-WARNING OF A PROBLEM WITH THE STEERING AND THE FORD MANUAL DOSEN'T MENTION ANY POTENTIAL PROBLEMS.

Mileage: 59,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE PARKED, THE STEERING FAILED AND COULD NOT BE TURNED. ALSO, THE POWER ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CHRISTIAN BROTHERS FORD, 1375 HIGHWAY 2 TRUCK BYP, CROOKSTON, MN 56716) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,222.

Mileage: 45,222

MY STEERING FROZE UP ON MY VEHICLE IT WILL NOT TURN RIGHT OR LEFT. AND MY SHOTS OR MY STRUTS HAVE WORN OUT TOO SOON I THINK ALSO ON THIS VEHICLE BUT I NEED THIS SUSPENSION CHECKED OUT IN THE STEERING CHECKED OUT ON THIS VEHICLE.

Mileage: 88,086

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. UNKNOWN WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (FAIRLANE FORD, 14585 MICHIGAN AVE, DEARBORN, MI 48126 (855) 285-3673), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,860.

Mileage: 80,860

WHILE DRIVING THE VEHICLE AT LOW SPEED (THANK GOD) I ATTEMPTED TO TURN AND THE STEERING HUNG UP. I COULD FEEL THE FLOOR BOARD UNDER MY FEET MOVE AS I TRIED TO TURN THE WHEEL. I FORCED IT TO TURN AND THEN STOPPING, I LOOKED UNDER THE CAR ONLY TO FIND A LARGE PIECE OR THE WHOLE PIECE OF THE HEAT SHIELD HAD COME LOOSE AND WAS LAYING ON TOP OF THE EXHAUST SYSTEM AND THE STEERING. I PULLED IT LOOSE, SOME WAS TORN UP, AND PUSHED THE REST OUT OF THE WAY OF THE STEERING. DROVE HOME. WAS INFORMED IT WAS NOT UNDER WARRANTY. CAR HAS 63,000 MILES ON IT. NEVER DRIVEN HARD.

Mileage: 63,000

I DROVE MY 2013 ESCAPE SE THE EVENING OF 11-27-2017 AND NEEDED TO AVOID A COLLISION BY BRAKING AND DOING A VERY QUICK, SHARP TURN TO THE RIGHT. NO PROBLEM WITH FUNCTION AFTER THAT, FINISHED MY ERRAND AND RETURNED HOME, PARKED CAR IN GARAGE AS USUAL. NEXT AFTERNOON WHEN I STARTED THE CAR THERE WAS NO POWER STEERING, POSSIBLY NO MANUAL STEERING AT ALL. WHEEL WOULD NOT MOVE IN ANY GEAR, IN ANY DIRECTION, ANY MORE THAN WHEN CAR IS TURNED OFF. ONLY ADVICE FROM LOCAL DEALER IS TO HAVE IT TOWED IN AND THEY WILL LOOK AT IT. THIS WILL NOT BE POSSIBLE WITH NO MONEY AVAILABLE FOR MONTHS. THIS IS A WIDELY COMMENTED PROBLEM ON THIS VEHICLE. A VERY SIMILAR, IF NOT EXACT, RECALL WAS DONE ON 2011 AND OLDER YEARS OF THIS SAME VEHICLE. SINCE THIS IS A HIGH SAFETY ISSUE, WHY HASN'T A RECALL BEEN DONE ON THE 2013? MY FAIL HAPPENED OVERNIGHT, IN THE GARAGE, CAR PARKED AND TURNED OFF, BUT MANY SAY IT HAS HAPPENED WHILE CAR IS IN MOTION. PLEASE TELL ME WHAT I CAN DO TO HELP THIS SAFETY ISSUE BECOME A RECALL? I AM WILLING TO HELP, BUT DON'T KNOW HOW. WHAT CAN I DO TO HELP? MY GRANDKIDS COULD HAVE BEEN IN THE CAR DURING A WHILE-IN-MOTION FAIL, SO GLAD IT WAS PARKED.

Mileage: 75,000

OUR 2013 FORD ESCAPE AT 82,500 MILES HAS TO HAVE THE POWER STEERING CONTROL MODULE REPLACED AT A COST OF $1,900. SEVERAL TIMES WHEN TURNING ON THE CAR AND BACKING UP, THE WARNING LIGHT "STEERING ASSIST FAULT-SERVICE REQUIRED" CAME ON. TURN CAR OFF AND BACK ON THEN LIGHT GOES OFF HOWEVER A MAJOR SAFETY ISSUE TO US AND OTHER DRIVERS IF LOSS OF POWER STEERING GOES OUT WHILE DRIVING. REQUESTING RECALL ON THE 2013 MODELS BE RECALLED SIMILAR TO EARLIER ESCAPE MODEL RECALLS WITH SAME SAFETY ISSUES (NHTSA CAMPAIGN #-14V284000 & FORD RECALL # 14S05)

Mileage: 82,500

CAR CONTINUED TO SHUT OFF WHILE DRIVING LOCKING UP STEERING, BRAKES, ETC. CAR WAS BROUGHT TO TUNKHANNOCK FORD ON 10/24 AND REMAINED THERE UNTIL 5 P.M. ON 10/27. TOLD WAS DOING IT FOR THEM. I'M INFORMED BY A TUNKHANNOCK FORD EMPLOYEE, THE CAR WAS ONLY TAKEN OUT OFF LOT & TEST 1 TIME. ON 10/28, MY WIFE, 4 & 8 YR. OLD ARE DRIVING & THE CAR STOPPED 7 TIMES TOTAL ON ROUTE 6 IN TUNKHANNOCK WHERE A TRUCK DRIVER GOT OUT AND ASSISTED MY WIFE AS SHE WAS STUCK IN THE MIDDLE OF THE HIGHWAY WITH FLASHERS ON. AFTER ARGUING WITH THE SERVICE WRITER, SALES MANAGER FOR COMPROMISING THE SAFETY OF MY WIFE AND DAUGHTERS - I WAS STILL DENIED A LOANER VEHICLE WHERE WE PAID ENTERPRISE FOR A RENTAL IN ORDER TO GET TO WORK. I REQUESTED A LOANER FROM THEIR OTHER TUNKHANNOCK DEALERSHIP AND WAS STILL DENIED AND ALL I WAS TOLD BY MATT KERR, SALES MANAGER IS "I UNDERSTAND YOUR CONCERN, I HAVE YOUNG CHILDREN ALSO BUT IT'S OUT OF MY HANDS." EFFECTIVE TODAY 11/3/17, THEY STILL HAVE OUR SPARE KEY & HAVE YET TO CALL TO CHECK ON THE STATUS OF THE APPOINTMENT THAT I DID NOT GO TO SCHEDULED FOR 10/30/17. I CALLED MONTROSE MOTORS OWNED BY THE SAME PREVIOUS OWNER OF GATEWAY FORD WHERE THIS CAR WAS PURCHASED AND THEY GOT IT IN IMMEDIATELY - PROVIDED A LOANER VEHICLE HASSLE FREE AND SAID MANY LOYAL CUSTOMERS HAVE LEFT TUNKHANNOCK FORD FOR THEIR CRUDENESS WITH SERVICE BY WRITING UP WORK ORDERS FOR LOYAL CUSTOMERS BRINGING THEIR VEHICLES IN FOR AIR - WE DON'T CARE HOW LONG THEY NEEDED TO ASSESS THE CAR - OUR FORMAL COMPLAINT WHICH WE ARE PURSUING IS TUNHANNOCK FORD HAS JEPORADIZED THE SAFETY AND WELL-BEING OF MY FAMILY - ESPECIALLY MY 2 DAUGHTERS BY DENYING ME A LOANER VEHICLE

Mileage: 53,000

ELECTRIC POWER STEERING FAILURE WHILE MAKING A RIGHT TURN AT A CITY INTERSECTION THAT NEARLY RESULTED IN A HEAD ON COLLISION. FAILURE ALERT APPEARED ON THE DASH SO I HAD IT TOWED HOME. WHEN STARTING IT UP TO PULL INTO THE GARAGE, THE POWER STEERING SUDDENLY RETURNED. FORD ISSUED A RECALL FOR THE EXACT SAME ISSUE FOR 2013 EXPLORERS (#14S05), BUT WILL NOT COVER THE ESCAPE.

Mileage: 40,086

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, THE STEERING COLUMN SEIZED. IN ADDITION, THE LIFTGATE OPENED INDEPENDENTLY. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND DRIVEN TO THE CONTACT'S RESIDENCE. THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, HIALEAH, FL) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING AND RACK AND PINION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 13322662. NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA DUE TO THEM STATING THAT THE FEDERAL AGENCY WAS RESPONSIBLE FOR ADDING RECALLS. THE FAILURE MILEAGE WAS APPROXIMATLEY 63,606.

Mileage: 63,606

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS INSPECTED FIRST BY (AUSTIN FORD LINCOLN, 2701 W OAKLAND AVE, AUSTIN, MN 55912, (507) 437-3291). MONTHS LATER AFTER REFUELING THE VEHICLE, THE POWER STEERING FAILED AGAIN. THE CONTACT WAS UNABLE TO STEER THE VEHICLE AND IT WAS TOWED TO SYKORA FAMILY FORD INC (519 S GEORGE KACIR DR, WEST, TX 76691, (254) 826-3673). THE MANUFACTURER HAD A TSB, BUT THERE WAS NO MANUFACTURER RECALL TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 51,159.

Mileage: 51,159

CAN'T STEER CAR AT ALL. WAS MOVING ON INTERSTATE STEERING BECAME HARD TO MOVE ,MECHANIC SAYS U3000. THIS PROBLEM IS ALL OVER GOOGLE. BUT FORD SAYS THERE NO RECALL. COULD HAVE KILL ME. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE POWER STEERING FAILED COMPLETELY, I COULD HARDLY TURN THE WHEEL. HAD TO PARK AND ABANDON THE CAR. THE VEHICLE WAS IN MOTION, TURNING, IN A PARKING LOT.

Mileage: 70,000

POWER STEERING. FAILURE ON START UP TWICE IN TWO MONTHS AND ONCE WHILE DRIVING. HAD TO PULL OVER AND RESTART CAR AND THEN IT WORKED AGAIN. THIS IS A DANGEROUS SITUATION. HAD SCHEDULED TO TAKE IN WHILE THEY ALSO RECALL MY DOOR LATCH. SOUNDS LIKE MANY FORD OWNERS HAVE THE SAME ISSUE. AFTER SPENDING $2500 ON A FIAT REPAIR FOR CAR LESS THAN 45K MILES AND NOW THIS CAR WITH LESS THAN 60K, I AM NEVER BUYING AMERICAN CARS AGAIN. GARBAGE.

Mileage: 10

MY CAR HAS RAN A 100% SINCE THE DAY I BOUGHT IT. I WENT TO GO MOVE MY CAR AFTER I CUT MY GRASS AND INSTANTLY MY POWER STEERING SENSOR WENT OFF AS SOON AS I STARTED MY CAR STATING THAT IT REQUIRED SERVICE DUE TO IT NOT WORKING. JUST LIKE THAT. NO EARLIER WARNINGS, NO MALFUNCTIONS PRIOR TO THIS INCIDENT, NOTHING. I AM A MOTHER OF 4 DAUGHTERS AND THANKFULLY I WAS JUST TRYING TO REPOSITION MY VEHICLE IN MY YARD VS. DRIVING DOWN THE ROAD OR ELSE IT COULD HAVE CAUSED SEVERE BODILY HARM TO US OR EVEN WORSE, IT COULD HAVE CAUSED A MAJOR ACCIDENT THAT COULD HAVE RESULTED IN DEATH. I CALLED THE FORD DEALERSHIP AND THEY STATED EVEN WITH SO MANY COMPLAINTS ON THIS PARTICULAR MODEL, MAKE, AND YEAR HAVING THIS EXACT PROBLEM, THIS IS NOT A RECALL YET. I RESEARCHED IT MYSELF AND FOUND OUT THAT THE 2013 FORD FUSION ALSO HAS THIS PROBLEM, BUT THERE IS CURRENTLY AN ACTIVE RECALL FOR THE FUSION, BUT NOT THE ESCAPE. I AM CONFUSED ON THIS. ARE THEY WAITING ON A DEATH TOLL TO RISE DUE TO FORD'S MALFUNCTIONING PART AND A LAWSUIT BEFORE THEY DECIDE THAT THIS IS A REAL SERIOUS ISSUE OR IS IT BECAUSE OF THE LACK OF CONCERN FOR FORDS CUSTOMERS AND FAMILIES THEY HAD WHEN THEY DECIDED TO USE THIS POORLY PLANNED ELECTRICAL DESIGN THAT IS CONTINUOUSLY MALFUNCTIONING? OR MAYBE ITS BECAUSE THEY KNOW THAT THIS IS A BIG ISSUE AND CHARGING CUSTOMERS OVER $1700.00 TO FIX THIS POORLY PLANNED PRODUCT THAT IS GOING TO COST SOMEONE THEIR LIVES WAS GOING TO MAKE THEIR SERVICE DEPARTMENT REVENUE SKY RISE WITH THIS POWER STEERING PROBLEM BEING HIGH IN DEMAND. I DON'T UNDERSTAND WHY ONE MODEL OF FORD WITH THE SAME YEAR IS ON RECALL FOR THIS, BUT THE OTHER MODEL WITH THE EXACT SAME SET UP AND YEAR IS NOT. I AM A SINGLE MOTHER OF 4 DAUGHTERS THAT IS STILL PAYING ON THIS $19,000.00 VEHICLE THAT IS NOW PARKED IN MY YARD BECAUSE IT IS TOO EXPENSIVE TO FIX. THANKS FORD!!!

Mileage: 71,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE STEERING FAILED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BANNER FORD, LOCATED AT 1943 N CAUSEWAY BLVD MANDEVILLE, LA 70471) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE PARTS NEEDED TO BE ORDERED AND WOULD NOT ARRIVE UNTIL AUGUST 29TH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 98,381. UPDATED 10/26/17*LJ *JS

Mileage: 98,381

STEERING WHEEL LOCKS AND CANNOT STEER THE VEHICLE. TOD DATE, THIS HAS HAPPENED WHILE STATIONARY. I PRAY IT DOES NOT HAPPEN WHILE MOVING. DIAGNOSED AS STEERING RACK ISSUE AT A COST OF $1,000 PLUS LABOR.

Mileage: 60,000

PARKED THE VEHICLE ONE EVENING. AN HOUR LATER, STARTED IT UP, NO EPAS. NO WARNING, JUST QUIT. DRIVES LIKE A LOG TRUCK. THERE IS A RECALL FOR 2008-2011 MODELS FOR THIS PROBLEM. HOPING THIS GETS EXPANDED TO COVER 2013. COST ~$1500.

Mileage: 38,000

WHILE DRIVING FORD 2013 ESCAPE, LOSS COMPLETE POWER STEERING CONTROL, THANKFULLY AT A LOW SPEED. CAR DID BECOME COMPLETELY UNDRIVEABLE. NO NOISE OR WARNINGS LIGHTS CAME ON UNTIL AFTER POWER STEERING WAS LOSS. LUCKILY WAS ABLE TO STOP AND RESTART CAR BUT DID NOT RESOLVE SITUATION. CONTACTED FORD COMPANY OF PROBLEM AND WAS NOT ABLE TO RESOLVE THE ISSUE. FORD REFUSED TO TAKE RESPONSIBILITY OR COVER COST OF THEIR OWN FAILED PRODUCT. COST OF REPAIR QUOTED AT $1500.00 ON A CAR WITH ONLY 47,000 MILES.

Mileage: 47,000

THE POWER STEERING INTERMITTANTLY GOES OUT AND THE VEHICLE BECOMES HARD ALMOST IMPOSSIBLE TO CONTROL. MY 18 YEAR OLD DAUGHTER WAS DRIVING THE CAR AND WENT TO MAKE A RIGHT HAND TURN AND WAS ALMOST OFF OF THE OPPOSITE SIDE OF THE ROAD BEFORE SHE WAS ABLE TO COMPLETE THE TURN BECAUSE THE POWER STEERING FAILED

Mileage: 112,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND SEIZED. ALSO, THE POWER STEERING ASSISTANT FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER REFERRED THE CONTACT TO THE NHTSA HOTLINE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. UPON STARTING THE VEHICLE, THERE WAS NO POWER STEERING ABILITY UNTIL SEVERAL MINUTES LATER AFTER THE VEHICLE WAS WARMED UP. THE FAILURE OCCURRED DURING THE WINTER MONTHS. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PADUCAH FORD LINCOLN, BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA SINCE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

"STEERING ASSIST FAULT" ERROR OCCURRED WHILE VEHICLE WAS IN MOTION. COMPLETE LOSS OF ELECTRONIC POWER STEERING. PULLED THE CAR OVER, RESTARTED THE VEHICLE, PROBLEM DID NOT RETURN. I TOOK THE VEHICLE TO THE DEALERSHIP AS A PRECAUTION AND THEY REPRODUCED THE ISSUE. THEY TELL ME THAT SOMETHING CALLED ELECTRONIC STEERING GEAR, PART NO. CV6Z3504AGE MUST BE REPLACED. THE CAR IS NOT YET 4 YEARS OLD.

Mileage: 63,000

ELECTRIC STEERING GEAR STREEING FAILED. OVER HEATED AND HAD TO BE REPLACED. POSSIBLE FIRE ISSUE. UNABLE TO STREE CAR.

Mileage: 51,230

POWER STEERING CONTROL MODULE FAILED, CAR WAS IN A PARKING LOT NOT MOVING. VEHICLE REFUSED TO START, ON A 4.5 YEAR OLD CAR WITH APPROXIMATELY 47K MILES. THIS WILL REQUIRE A REPLACEMENT COSTING $2,200 INCLUDING PARTS, LABOR AND TAX.

Mileage: 47,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE HILL START ASSIST NOT AVAILABLE, ENGINE SERVICE, AND ENGINE FAULT MESSAGE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED, THE RPMS DECREASED, AND THE POWER STEERING FAILED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A COMPUTER GLITCH. THE COMPUTER WAS RESET, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE VEHICLE OVERHEATED AND THE COMPUTER WAS RESET AGAIN. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED WITH TOO MANY COMMUNICATION CODES. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO A DIFFERENT DEALER. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT WAS ABLE TO FILE A CASE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Mileage: 46,000

UPON VEHICLE STARTUP DISCOVERED POWER STEERING ASSIST HAD FAILED- UNABLE TO DRIVE VEHICLE SAFELY. MANAGED TO WRESTLE THE STEERING TO BACKUP CAR FROM STREET INTO DRIVEWAY. DEALER SAYS CONTROL MODULE AND STEERING GEAR IN A SEALED UNIT- MUST REPLACE ENTIRE UNIT AT COST OF ABOUT $1800.

Mileage: 49,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, THE STEERING WHEEL LOCKED, AND THE VEHICLE WAS UNABLE TO SHIFT INTO NEUTRAL. THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A GASKET ISSUE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT IT NEEDED COOLANT. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

POWER STEERING STOPS WORKING 5 TIMES IN THE LAST 2 MONTHS. FORD SAYS NO RECALL. OUR CONCERN IS A SAFETY ISSUE THAT COULD CAUSE AN ACCIDENT. SO FAR THIS HAS HAPPENED IN A STATIONARY POSITION. WORRIED IT WILL HAPPEN WHEN DRIVING.

Mileage: 105,000

I STARTED MY CAR AND AS I PUT THE 2013 FORD ESCAPE IN REVERSE WITH MY FOOT ON THE BRAKE TO BACK OUT OF MY DRIVEWAY, THE STEERING WHEEL FELT IMPOSSIBLE TO MOVE. KNOWING THIS VEHICLE HAS HAD SO MANY DANGEROUS ISSUES ASSOCIATED WITH RECALLS IN THE PAST, I DECIDED NOT TO DRIVE IT ANY FURTHER. AS IT WAS STILL SAFELY IN MY DRIVEWAY, I PLACED IT IN PARK, SHUT IT OFF, AND OPTED TO USE ANOTHER VEHICLE. THE ESCAPE SAT THERE UNDISTURBED FOR TWO DAYS. THEN, MY HUSBAND TRIED TO USE IT AND UPON STARTING HE NOTICED A WARNING IN THE DISPLAY THAT STATED STEERING ASSIST FAULT. HE OPTED NOT TO USE THE VEHICLE EITHER AS HE ALSO NOTICED THAT IT SEEMED AS IF THERE WAS NO POWER STEERING. I HAVE A CALL INTO A LOCAL DEALER TO TAKE IT IN FOR SERVICE, BUT SEE NO LOGICAL REASON FOR THIS VEHICLE TO HAVE A PROBLEM WITH STEERING. IT IS ONLY THREE YEARS OLD AND HAS 30K MILES. I ONLY USE THE VEHICLE TO RUN ERRANDS IN TOWN AND HAVE KEPT UP WITH ROUTINE MAINTENANCE.

Mileage: 30,000

POWER STEERING FAILURE, ONLY 42000 MILES

Mileage: 42,000

ON SEPTEMBER 21, 2016 AROUND 6:30PM, I STARTED THE CAR AND NOTICED THERE WAS NO POWER TO THE STEERING WHEEL. NORMALLY THE STEERING WOULD COMEBACK AFTER ABOUT A MINUTE BUT NOT AT THAT TIME. I WAS RUNNING LATE AND DROPPED MY SON TO HIS ACTIVITY CLASS ABOUT 10 MILES AWAY MY HOME IN THE CITY AREA. THE POWER STEERING DID NOT COME BACK AT ANY TIME DURING THE TRIP THERE AND BACK. I COULD ONLY DRIVE SAFELY AT ABOUT 10 MILES PER HOUR, AND WHEN I NEEDED TO TURN, I HAD TO SLOW TO ABOUT 2 MILES PER HOUR IN ORDER TO MAKE THE TURN SAFELY. THIS WAS A MAJOR SAFETY ISSUE SO WHEN I GOT HOME, I ARRANGED AN APPOINTMENT FOR THE NEXT DAY TO HAVE THE DEALER LOOK AT THE FAILED POWER STEERING. THE DEALER DETERMINED THAT THERE WAS BAD CIRCUIT BOARD IN THE ELECTRONIC POWER STEERING. IT SEEMS THIS HAS BEEN AN ISSUE WITH SEVERAL OTHER YEARS WITH THE ESCAPE UP TO 2012. MY ESCAPE IS A 2013 MODEL AND SHOULD ALSO BE A RECALL ITEM. I HAVE HAD THE CAR FOR 3 YEARS, AND IT WAS ONLY 65,000 MILES AT THE TIME. IT'S TRULY UPSETTING THAT IT IS GIVING ME THIS TYPE OF UNSAFE ISSUE AND ENDANGERING THE LIVES OF MY FAMILY AND OTHERS WHO IS DRIVING ON THE ROAD. *TR

Mileage: 10

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WAS EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,500.

Mileage: 6,500

AS I WAS EXITING MY GARAGE, THE POWER STEERING FAILED, MAKING IT VIRTUALLY IMPOSSIBLE TO TURN THE STEERING WHEEL. FORTUNATELY, THIS HAPPENED BEFORE I WAS ON THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND DIAGNOSED AS AN INTERNAL FAILURE OF THE POWER STEERING CONTROL MODULE. DEALER REPLACED STEERING GEAR. NOT COVERED UNDER NEW CAR WARRANTY OR ANY PREVIOUS FORD RECALL.

Mileage: 71,656

I JUST BOUGHT THIS CAR OFF THE LOT ON SATURDAY 9/17/2016. ON TUESDAY EVENING OF THE 20TH MY FAMILY AND I WENT TO DINNER CAR RAN FINE NO WARNING SIGNALS. PARKED THE CAR WENT IN TO EAT AND CAME OUT STARTED THE CAR AND WENT TO DRIVE AND COULDN'T STEER I THEN NOTICED THE MESSAGE BEHIND THE STEERING WHEEL THAT READ STEERING ASSIST FAULT SERVICE NEEDED. I THEN SHUT THE CAR OFF AND TRIED TURNING IT BACK ON STILL SAME MESSAGE. WE LITERALLY DROVE HOME WITH NO STEERING WHICH IS BEYOND DANGEROUS. IT IS IN THE SHOP RIGHT NOW TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. AT THIS POINT I AM SCARED TO EVEN DRIVE IT AGAIN.

Mileage: 106,500

I WAS DRIVING WHEN MY POWER STEERING WENT OUT. IT KEEPS SAYING "POWER STEERING ASSIST DEFAULT / SERVICE ENGINE NOW". MY DASHBOARD IS DEAD BUT IT'S STILL DRIVABLE.

Mileage: 52,000

TURNED ON VEHICLE AND POWER STEERING FAULT MESSAGE CAME ON. HAD NO STEERING ASSISTANCE AND TURNING WHEEL EXTREMELY DIFFICULT. TURNED CAR ON/OFF AND IT WENT AWAY. IT DID IT AGAIN A FEW DAYS LATER BUT WHILE DRIVING RESIDENTIAL AT 25 MPH IN A NEIGHBORHOOD. STOPPED IN THE MIDDLE OF THE ROAD AND TURNED OFF/ON VEHICLE, FAULT WENT AWAY AND STEERING RETURNED. TOOK TO FORD FOR DIAGNOSTICS AND REPAIR. WAS TOLD NO FAULTS STORE IN THE POWER STEERING MODULE THEREFORE WARRANTY WILL NOT PAY FOR DIAGNOSTICS AND REPAIR. WAS TOLD IF IT HAPPENS AGAIN, DRIVE VEHICLE TO DEALER AND DO NOT TURN OFF. I TOLD THE DEALER THIS IS A SAFETY CONCERN AND THEY SHOULD NEVER RECOMMEND TO DRIVE A VEHICLE WITH NO POWER STEERING ASSISTANCE. THE DEALER REFUSED TO DO ANY FURTHER DIAGNOSTICS AND COULD NOT RECOMMEND SAFE FUTURE STEPS. REFUSING TO PAY FOR WARRANTY ON A SYSTEM WITH NO FAULTS THAT DOES NOT STORE FAULT CODES IS UNREASONABLE. THE CAR IS UNSAFE FOR MY WIFE TO OPERATE YET THEY TOOK NO STEPS TO CORRECT CONCERN. THE MODULE PROGRAMMING WAS UPDATED BUT ADVISOR DESCRIBED THE UPDATE AND IT DOES NOT ADDRESS MY ISSUE.

Mileage: 40,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE EPS GEAR ASSEMBLY HAD AN INTERNAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

2013 FORD ESCAPE LOST POWER STEERING TWICE ON 9/12/16 WITH THE "STEERING ASSIST FAULT" MESSAGE IN THE MIDDLE OF DRIVING. 1ST TIME HAPPENED 2 MINUTES AFTER START WHILE TURNING OUT OF THE DRIVEWAY. 2ND ONE HAPPENED 10 MINUTES AFTER START WHILE DRIVING. IF THIS HAPPENS DURING DRIVING IT IS EXTREMELY DANGEROUS!! YOU LOSE CONTROL OF THE VEHICLE. MY WIFE WOULD HAVE CRASHED FOR SURE. THEY SAY IT HAS A MANUAL REVERSION TO DRIVE WITHOUT POWER STEERING BUT IT IS NOT THE SAME. I HAVE DRIVEN CARS WITHOUT POWER STEERING AND THIS IS WAY HARDER. THE RACK AND PINION HAD PROBLEMS AND WAS REPLACED ON 8/5/15 AT 23972 MILES. IT HAS GONE OUT AGAIN ON 9/12/16 AT 38000 MILES. NOW FORD IS SAYING IT IS NOT COVERED UNDER WARRANTY EVEN THOUGH IT WAS REPLACED UNDER WARRANTY ONCE AND HAS NOT GONE OUT AGAIN IN 1 YEAR! THIS IS CLEARLY A FAULTY SYSTEM TO HAVE GONE OUT TWICE IN LESS THAN 3 YEARS AND 38000 MILES. THIS IS A SAFETY ISSUE FOR SURE AND I HAVE NO DOUBT WILL LEAD TO A RECALL OR LAWSUIT.

Mileage: 38,000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE POWER STEERING. THE CONTACT COULD NOT REGAIN CONTROL AND THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,565.

Mileage: 90,565

POWER STEERING FAILS WITHOUT WARNING AND DISPLAYS THE FAULT MESSAGE "STEERING ASSIST FAULT: SERVICE REQUIRED". FAILURE MAKES STEERING VERY DIFFICULT AND CAN RESULT IN LOSS OF CONTROL. DEALERSHIP IDENTIFIED THE CAUSE AS A INTERNAL FAILURE OF THE PSCM (POWER STEERING CONTROL MODULE) AND REPLACED THE PSCM AND RACK AND PINION ASSEMBLY TO REPAIR. PLEASE NOTE THAT EARLIER MODEL YEAR FORD ESCAPES HAVE A SIMILAR PROBLEM AND HAVE BEEN RECALLED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 AND FORD RECALL NUMBER 14S05. AS THIS ISSUE IS IDENTICAL TO THE PRIOR RECALL, I STRONGLY SUGGEST ADDING THE 2013 MODEL YEAR FORD ESCAPE VEHICLES TO THE RECALL. THE MOST COMMON TIME FOR THE POWER STEERING TO FAIL WAS RIGHT AFTER STARTUP AND MANEUVERING OUT OF A PARKING SPOT ON A CITY STREET OR GARAGE. AT THIS LOW SPEED MANUAL STEERING IS DIFFICULT AND AGGRESSIVE BRAKING IS REQUIRED TO AVOID AN ACCIDENT ONCE THE INABILITY TO SETTER IS APPARENT TO THE DRIVER. ONCE THE STEERING FAILS AND THE FAULT MESSAGE APPEARS, IT COULD BE OCCASIONALLY RESET BY SHUTTING DOWN THE ENGINE AND RESTARTING THE CAR. TURNING OFF A CAR ON A PUBLIC ROAD TO REGAIN STEERING CONTROL IS UNDESIRABLE AND UNSAFE. I SPOKE WITH BOTH FORD CUSTOMER SERVICE AND THE FORD DEALERSHIP AND BOTH CLAIMED THAT THERE ARE NO TSBS OR RECALLS DESCRIBING THE LOSS OF POWER STEERING FOR THE 2013 FORD ESCAPE. THE REPAIR INVOICE (ATTACHED) SHOWS THAT THE DEALERSHIP VERIFIED THE FAILURE OF THE POWER STEERING CONTROL MODULE (AS IN PRIOR RECALLS OF EARLIER MODEL YEARS) AND THE NEED TO REPLACE THE PSCM AND ENTIRE PSCM/RACK AND PINION ASSEMBLY. THE MILEAGE AT THE TIME OF REPAIR WAS 45281. THE FAULT OCCURRED INTERMITTENTLY AT EARLIER MILEAGES AND BECAME MORE FREQUENT WITH INCREASING MILEAGE UP UNTIL THE TIME OF REPAIR TO TO SAFETY CONCERNS.

Mileage: 45,200

ON 8/16/2016, IN A DRIVEWAY ON A BUSY STREET, I STARTED THE VEHICLE AND SAW "STEERING ASSIST FAULT - SERVICE REQUIRED" ON DISPLAY. THE CAR HAD LOST POWER STEERING. TURNING OFF AND RESTARTING CAR DID NOT HELP.

Mileage: 28,230

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING GEAR ASSEMBLY MALFUNCTIONED AND CAUSED THE VEHICLE TO MAKE LOUD NOISES WITHIN THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000. UPDATED 10/07/16*LJ *CN

Mileage: 94,000

LOSS OF POWER STEERING OCCURS AND "STEERING ASSIST FAULT-SERVICE REQUIRED" WARNING APPEARS ON INSTRUMENT PANEL. STEERING THE VEHICLE WITHOUT POWER ASSIST IS EXTREMELY DIFFICULT.

Mileage: 34,100

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING ASSIST FAULT SERVICE WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS NOT INFORMED AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,100.

Mileage: 69,100

ON 10-10-2015, OUR 2013 FORD ESCAPE 4WD STARTED DISPLAYING AN ABS ERROR CODE, ALONG WITH A TRACTION CONTROL SYSTEM ERROR AND A "HILL START ASSIST NOT AVAILABLE" ERROR MESSAGE, SIMULTANEOUSLY. THE ABS BRAKES WOULD ENGAGE AT LOW TRAVEL SPEED. WE TOOK IT TO THE DEALER, WHO DETERMINED THAT A REAR WHEEL SENSOR HAD FAILED. THEY KEPT THE CAR FOR TWO WEEKS AND RETURNED IT ON 10-21-2015. IT HAD 24,273 MILES ON IT. NOW, 3 WEEKS LATER, ON 10-16-2015, THE VERY SAME PROBLEM HAS RECURRED, WITH THE DASH LIGHTS DISPLAYING FOR THE ABS SYSTEM FAILURE, THE TRACTION CONTROL SYSTEM FAILURE AND THE "HILL START ASSIST NOT AVAILABLE". THE ABS SYSTEM ENGAGES AT LOW SPEEDS CAUSING THE BRAKES TO GRAB, RENDERING THE CAR UNSAFE TO DRIVE. THIS CAR IS A 'LEMON' IN OUR OPINION, AS IT HAS HAD 5 MAJOR BREAKDOWNS, INCLUDING A MAJOR ENGINE PROBLEM AT 720 MILES, A FAILURE OF THE AIR BAG CONTROLLER, TWO PROBLEMS WITH THE ABS SYSTEM, AS DOCUMENTED HEREIN, AND TWO RECALLS RELATED TO THE ENGINE POTENTIALLY CATCHING ON FIRE DUE TO A FUEL LEAK (A RECALL, FOLLOWED BY A RECALL TO FIX THE RECALL). I SINCERELY BELIEVE THAT THIS VEHICLE IS DANGEROUS AND HAVE ASKED THE FORD MOTOR COMPANY TO BUY BACK THIS VEHICLE SEVERAL TIMES, BUT THEY HAVE REFUSED TO DO SO. I FEAR THAT MY WIFE AND I ARE NOT SAFE WHILE DRIVING THIS CAR DUE TO THE HIGH NUMBER OF DEFECTS ON THIS ONE PARTICULAR VEHICLE. I AM REPORTING THIS ABS/TRACTION CONTROL PROBLEM SINCE IT HAS NOW HAPPENED TWICE, AS I BELIEVE IT LIKELY IMPACTS OTHER FORD ESCAPES MADE AT THE SAME TIME, AND LIKELY INDICATES A BAD BATCH OF WHEEL SENSORS THAT ARE FAILING PREMATURELY IN THE FIELD. SINCE THE FAILURE OF THE WHEEL SENSOR DISABLES THE ABS AND TCS SYSTEMS, THIS IS A DANGEROUS DEFECT, AS IT CAN HAPPEN COMPLETELY AT RANDOM. MY WIFE WAS 100 MILES FROM HOME LAST TIME AND HAD TO DRIVE BACK WITH THE ABS & TCS NOT FUNCTIONING.) THIS CAR IS "UNSAFE AT ANY SPEED"! *TR

Mileage: 24,975

POWER STEERING QUIT INSTANTLY MAKING STEERING IMPOSSIBLE. RESTARTED ENGINE 15 MINUTES LATER AND WAS ABLE TO DRIVE. TOOK TO DEALER WHERE SAME ERROR CODE SHOWED AND POWER STEERING QUIT AGAIN. HAD REPAIRS DONE FOR $1600 AT 49,500 MILES. FORTUNATELY, VEHICLE SITTING STILL WHEN STEERING WENT OUT.

Mileage: 49,500

AFTER TRAVELING ON A 5 HOUR ROUND TRIP I STOPPED TO FUEL. AFTER FUELING I STARTED MY ENGINE AND BEGIN TO PULL AWAY. NO STEERING!! RECEIVED MESSAGE 'STEERING ASSIST FAULT'. I WAS JUST TRAVELING ON THE HIGHWAY AT 75 MPH. IF I HAD BEEN TRAVELING AT THAT RATE WITH MY 3 GRANDCHILDREN RIDING....WELL, GOD ONLY KNOWS WHAT THE OUTCOME WOULD HAVE BEEN. IT WAS TOTALLY IN GOD'S HANDS THAT I STOPPED BEFORE IT SHUT DOWN WITHOUT WARNING.

Mileage: 47,400

DRIVING ON FREEWAY AT 70MPH AND LOST ALL POWER STEERING AND CODE POPPED UP ON SCREEN THAT SAID "POWER ASSIST FAILURE" THIS WILL GET SOMEON KILLED OR HURT IF A RECALL IS NOT ISSUED.

Mileage: 43,000

STARTING IN APRIL OF 2014 WHEN THE CAR WAS ONLY 9 MONTHS OLD THE WARNING LIGHT CAME ON "GET TO SAFETY" OVERHEATING ENGINE. IT WENT TO PLEASANTVILLE FORD WHERE THEY REPLACED THE ENGINE. 1 MONTH LATER ALL THE TRANSMISSION FLUID FELL OUT OF THE CARE. BACK TO PLEASANTVILLE FORD WHERE THEY REPLACED A PART. OVER THE NEXT 8 MONTHS THE WARNING OVER HEATING "GET TO SAFETY" WOULD HAPPEN ANOTHER 7 TIMES. FORD WOULD TOW THE CAR TO PLEASANTVILLE FORD THEY WOULD FIX (A SENSOR, FILL FLUID, AND GIVE ME THE RUN AROUND) THE FINAL TIME I FILLED A COMPLAINT WITH BBB. THEY GOT A FORD MECHANIC FROM DEER BORN, MI TO LOOK AT THE CAR. HE REPLACED THE RADIATOR AND RIGHT AXIAL. ONLY FOR TWO WEEKS LATER THE SAME "GET TO SAFETY" AND THE CAR DIES AGAIN.

Mileage: 12,000

I GOT INTO MY VEHICLE ON APRIL 30, 2015, STARTED THE VEHICLE AND A WARNING MESSAGE CAME ON THE CONTROL PANEL-I DON'T RECALL THE EXACT VERBIAGE BUT IT WAS SOMETHING LIKE "IMMEDIATE MAINTENANCE REQUIRED-POWER ASSIST STEERING FAULT FAILURE". I TRIED TO TURN MY STEERING WHEEL, BUT IT WOULD NOT MOVE. I SHUT OFF THE VEHICLE, WENT BACK INTO THE BUILDING I HAD JUST LEFT. WHEN I CAME BACK OUT ABOUT 5 MINUTES LATER AND STARTED THE CAR THERE WAS NO WARNING LIGHT AND I COULD STEER THE VEHICLE. I LOOKED ONLINE THAT NIGHT AND SAW THERE ARE THOUSANDS OF FORD CUSTOMERS WITH 2008-2013 VEHICLES THAT HAVE/ARE EXPERIENCING THE SAME EXACT ISSUE. FORD STATED THEY ARE AWARE OF THE ISSUE BUT HAVE NOT YET ISSUED A RECALL. I TOOK THE VEHICLE TO THE DEALERSHIP THE NEXT MORNING. I WAS TOLD THE STEERING BOX HAD FAILED. THE COST IS $1800. I CALLED FORD DIRECTLY AND LET THEM KNOW I FEEL I SHOULD HAVE NOT HAVE TO PAY FOR THE REPAIR, EVEN THOUGH MY VEHICLE IS OUT OF WARRANTY. I LET THEM KNOW I WOULD BE HAPPY TO PAY FOR ANY REPAIRS DUE TO NORMAL WEAR AND TEAR, BUT THIS ISSUE IS NOT NORMAL WEAR AND TEAR AND FORD IS AWARE OF A PROBLEM. FORD OFFERED TO PAY $600 OF THE $1800. THEY KEEP TELLING ME TO KEEP MY RECEIPT AND THEY WILL REIMBURSE ME THE REST, IF A RECALL IS ISSUED. I DRIVE 100 MILES PER DAY TO AND FROM WORK. IF MY STEERING HAD FROZEN 2 HOURS EARLIER ON THAT DAY, I QUITE POSSIBLY COULD HAVE BEEN KILLED. HOW DO YOU CONTROL AN SUV GOING 70 MPH WITHOUT ANY STEERING? THIS IS A VERY DANGEROUS DEFAULT THAT I FEEL FORD IS NOT TAKING SERIOUSLY AND CHARGING THEIR CUSTOMERS TO FIX.

Mileage: 61,000

STEERING WHEEL WAS HARD TO STEER FOR A COUPLE OF DAYS. I THOUGHT IT WAS JUST FROM THE COLD WEATHER. I COULD HEAR A GRINDING SOUND WHEN I BACKED THE CAR OUT OF MY GARAGE. TOOK MY CAR TO THE DEALER AND THEY HAVE TO REPLACE 3 DIFFERENT PARTS IN THE STEERING. IT IS GOING TO COST ME $2000.00 I DON'T THINK A CAR THAT IS ONLY 3 YEARS OLD SHOULD HAVE THIS PROBLEM AND I AM NOT VERY HAPPY. *TR

Mileage: 45,396

AFTER RUNNING 15 MILES, VEHICLE WAS SHUT OFF 10 MINS, ON RESTART A CHIME SOUNDED AND THE INFORMATION CENTER INDICATED SERVICE STEERING ASSIST, ATTEMPTED TO TURN WHEEL AND HAD NO POWER STEERING. TURNED OFF AND RESTARTED CAR, INFORMATION CENTER WAS CLEAR, POWER STEERING WORKED FINE. LOSS OF POWER STEERING IS OF COURSE AN UNSAFE VEHICLE CONDITION. CONTACTED FORD DEALER THAT SOLD ME THE CAR USED, TO SEE IF THERE WAS A SOFTWARE UPDATE OF OTHER RELATED ISSUE, HE CHECKED AND SAID THERE WAS NONE AT THIS TIME FOR POWER STEERING. IT WOULD SEEM I HAVE NO RECOURSE, AND WOULD ONLY SPEND MONEY AT THE DEALER FOR NO TROUBLE FOUND. I PLAN TO CHECK FOR STORED CODES, AND CONTACT FORD CONSUMER COMPLAINTS. *TR

Mileage: 65,000

STEERING CONTROL ROD IS EXPOSED UNDER DASH AND CONTAINS SHARP EDGES. DRIVER SIDE DOOR HAS A SHARP PIECE OF METAL WHICH CAN CUT. *TR

THERE WAS A SUDDEN LOSS OF STEERING CONTROL AND A VERY LARGE INCREASE IN STEERING EFFORT AS IF THE CAR HAD BEEN TURNED OFF AND THERE WAS NO POWER STEERING BOOST. IT BECAME EXCEEDINGLY DIFFICULT TO TURN THE WHEEL AND CONTROL THE VEHICLE. I MANAGED TO SLOW DOWN AND MAKE MY WAY TO THE SHOULDER WHERE I TURNED OFF THE CAR AND RESTARTED IT, WHICH CLEARED THE PROBLEM. THIS HAS NOW HAPPENED THREE DIFFERENT TIMES IN A SIMILAR MANNER. FORD SERVICE HAS INDICATED THAT CAN FIND NOTHING WRONG... THIS IS EXTREMELY SERIOUS AND UNDER SOME CIRCUMSTANCES, THE LOSS OF CONTROL COULD CAUSE AN ACCIDENT. *TR

Mileage: 11,000

WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES. *TR

Mileage: 29,345

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ENGINE STALLED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO REPLACED THE TIRE WIRING FOR THE MAP RETURN SIGNAL AND THE TCBP RETURN. THE CONTACT STATED THAT FIVE MONTHS AFTER THE REPAIRS THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED AND WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,383. UPDATED 09/30/14*LJ UPDATED 02/27/2015 *JS

Mileage: 18,000

IT STARTED AS A RECALL. THERE WAS DANGER OF FIRE IN THE MOTOR. TOOK IN ON APRIL 21, 2014 AND TOLD IT WOULD BE BACK IN 2 DAYS. DOWN HILL FROM THERE. BAD WATER PUMP. WAITING FOR PARTS. THE MOTOR HAS BEEN TAKEN APART AND PUT BACK. DEALER TEST DROVE AND "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED TWICE. FORD HAS SAID THEY WOULD SEND A "NEW" MOTOR. THIS IS JULY 7TH AND I STILL DON'T HAVE MY CAR BACK. DEALER SAID THEY DON'T KNOW WHEN I WOULD GET IT. ALSO -- THE ESCAPE HAS A STEERING PROBLEM. IT HANGS WHEN YOU ARE TURNING OR CHANGING LANES DRIVING 70 MPH AND THEY CAN'T IDENTIFY THE PROBLEM. THEY SAY THAT FORD HASN'T HAD ANY COMPLAINTS. UPDATED 02/05/2015 *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LAMP ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN DEALER WHO REPAIRED THE VEHICLE. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

Mileage: 36,000

I HAVE HAD 2 INCIDENTS WHERE MY POWER STEERING HAS GONE OUT. THE FIRST WAS AT ABOUT 25 MPH AND THE OTHER ABOUT 15-20 MPH. BOTH TIMES I GOT A MESSAGE ACROSS MY INFORMATION SCREEN THAT SAID "STEERING ASSIST FAULT". IT WAS REALLY HARD TO STEER THE VEHICLE I WAS ABLE TO STOP AND TURN OFF THE VEHICLE SINCE I WASN'T ON A BUSY STREET EITHER TIME. WHEN I RESTARTED THE VEHICLE THE MESSAGE WENT AWAY AND POWER STEERING WAS RESTORED AS IF THE COMPUTER JUST NEEDED TO RESTART. *TR

Mileage: 25,000

WHILE TRAVELING AT APPROXIMATELY 50 MPH ON MAY 21, 2014 I SUDDENLY HEARD A CHIME AND A MESSAGE APPEARED ON THE DRIVER INFORMATION CENTER ALERTING OF A "STEERING ASSIST FAULT". OUR FORD IS EQUIPPED WITH THE AUTOMATIC PARKING STEERING ASSIST SYSTEM. I THEN FELT THE STEERING LOCK UP AND DRAMATICALLY REDUCE THE ABILITY FOR ME TO STEER THE VEHICLE FROM ONE LANE TO THE OTHER ON THE STRAIGHT AWAY THAT I WAS PRESENTLY ON. THE SENSATION WAS THAT OF TRYING TO DRIVE A VEHICLE THAT COMPLETELY LOST POWER STEERING AND FEEDBACK. AFTER APPROXIMATELY A QUARTER MILE OF EVALUATING THE VEHICLE, I PULLED OVER AND RESTARTED THE CAR, THUS REGAINING NORMAL CONTROL WITHOUT FURTHER INCIDENT, AND PROCEEDED TO DELIVER THE VEHICLE FOR EVALUATION. THE CAR IS CURRENTLY AT LINDSAY FORD IN SILVER SPRING, MD NOW AND WILL BE EVALUATED 5/22/14. THIS IS AT LEAST THE THIRD TIME I HAVE SEEN THIS FAULT MESSAGE, HOWEVER IT WOULD APPEAR WHEN STARTING THE VEHICLE BUT NEVER ELIMINATE STEERING ABILITY. I BELIEVE THIS VEHICLE TO BE A LEMON IN THE EYES OF THE LAW, I HAVE PREVIOUSLY REQUESTED A BUY BACK FROM FORD BASED ON DISMAL FUEL PERFORMANCE AND OTHER UNRELATED MATTERS. FORD HAS NEGLECTED TO FULLY RESOLVE THOSE MATTERS, AND WITH THIS INCIDENT ON HAND, I AM REQUESTING ANY ASSISTANCE TO ENSURE THAT I OWN A SAFE VEHICLE, BECAUSE MY PREVIOUS EXPERIENCE WITH FORD HAS BEEN UNACCEPTABLE. *TR

Mileage: 9,300

DRIVER WAS PROCEEDING DOWN A RESIDENTIAL STREET WHEN THE VEHICLE SUDDENLY VEERED TO THE RIGHT AND HIT SEVERAL PARKED VEHICLES. THE DRIVER COMPLAINED THAT THERE WAS ABSOLUTELY NO RESPONSE FROM THE STEERING WHEEL THE SECONDS PRIOR TO IMPACT. ONCE THE VEHICLE WAS PICKED UP BY THE TOW TRUCK AND THE UNDERSIDE OF THE VEHICLE WAS VISIBLE, THE POINT OF FAILURE WAS QUITE APPARENT. THE BALL JOINT REMAINED COMPLETELY INTACT WHILE THE STEERING KNUCKLE VISIBLY BROKE AT THE POINT WHERE IT MEETS THE BALL JOINT. EVERY OTHER ITEM UNDER THE VEHICLE WAS VISIBLY RIPPED OR BENT EXCEPT THE STEERING KNUCKLE. IT APPEARS AS IF THE STEERING KNUCKLE MATERIAL IS NOT THICK ENOUGH FOR A STRUCTURAL COMPONENT. AT THE POINT OF FAILURE, THE METAL IS APPROXIMATELY 5/16" THICK. *TR

Mileage: 8,900

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATE THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED, CAUSING THE CONTACT TO CRASH INTO AN UNDISCLOSED OBJECT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING INSPECTION OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 750.

Mileage: 750