2014 FORD ESCAPE Steering Problems

I was driving on the road when the steering started to get stuck, it got hard to move it, I got the warning on the car about a steering fault, stop safely. fortunately I was able to pull over with no risk, I had to call tow, but it could have caused an accident.

Electronic power steering has stopped working, flashes a message on the dash, and vehicle is stuck with Armstrong steering without it's electronic assist.

-Electric power steering system. Yes, it is available for inspection. -My safety is high risk with this issue. -No. -No. -Yes. A message saying "Steering Assist Fault Service Required" few time would pop up and the steering wheel couldn't move. I would turn off the vehicle and turn it back on, the message would go away.

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the steering wheel became very difficult to turn in either direction. The contact stated that the message "Service Vehicle" was displayed. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.

Mileage: 79,000

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was an electrical buzzing sound coming from the steering column while turning the steering wheel in either direction. The contact stated that later while driving approximately 10 MPH, the message "Power Steering Off" was displayed and the steering wheel became difficult to turn, causing the vehicle to drive into the opposite lane while oncoming traffic was approaching. The vehicle was later examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was contacted regarding the failure. The failure mileage was 154,000.

Mileage: 154,000

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard from third and fourth gear, and the vehicle jerked abnormally. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while pulling out of a gas station, the steering wheel became stiff. The vehicle was shifted into reverse and steered out of the spot by a gentleman passing by. He steering wheel was adjusted and placed in the vehicle was shifted into drive(D). The contact also stated that the "Steering Assist Fault - Service Required" message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.

Mileage: 148,000

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle lost power steering functionality inadvertently. The contact was able to drive to the nearby residence. The contact stated that upon restarting the vehicle, a message indicating a power steering assist failure was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 143,000.

Mileage: 143,000

The contact's daughter owns a 2014 Ford Escape. The contact stated that the battery was drained. The vehicle was taken to an independent mechanic, who determined that the battery needed to be replaced. The battery was replaced. The contact stated that while her daughter was driving at 35 MPH, the power steering became inoperable. The driver pulled over, turned the steering wheel to the right, and turned on the flasher. The power steering and engine warning lights became illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.

Mileage: 87,000

Complete steering failure vehicle undriveable .

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel became abnormally stiff, and the vehicle became difficult to maneuver. The contact was not aware of any warning lights being illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with steering mechanism failure. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was unknown.

Power steering stopped working instantaneously while exiting the interstate. Narrowly avoided leaving the road thru maximum braking, which nearly resulted in being hit from behind. Vehicle displayed a message saying “Steering Assist Fault Service Required”.

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle lost power steering functionality, and the steering wheel seized. There was no warning light illuminated. The contact veered to the side of the road. The vehicle was towed an independent mechanic, where it was diagnosed that the steering rack and pinion had failed and needed to be replaced. The vehicle was repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Mileage: 25

The power steering assist has begun to randomly stop working. It has happened 3 times. The first time it happened was as soon as I started the car to move it. I turned the car off and turned it back on and it worked. 5 starts later the same problem occurred and I was able to restart the car and it worked. Approximately 7 starts after that the power steering assist stopped working again, but this time it was not as soon as the vehicle was started. This time it went out mid turn as I began turning onto the road. Each time the warning came up on the dash after the steering became difficult. The power steering assist randomly going out while driving puts the safety of myself, my passengers, and other cars at risk for a crash from the sudden change in ability to steer the vehicle. At this time the vehicle has not been taken into a service center because it is not a consistent problem and if they don't find the problem on the first try they will charge a diagnostic fee to tell me that "everything is fine" or "we can't find the problem" and I am not willing to pay them money for no work. Once was a fluke, twice was a coincidence, three times is a problem that makes this vehicle unsafe to drive. Ford has had a recall on previous model years for this same issue.

Mileage: 124,574

Steering assist fault. Power steering freezes when car starts. Steering wheel is locked so you are stuck wherever you parked your car. Cannot turn wheels. Very finnicky youtube tutorials to get it “fixed” after 30+ minutes of restarting the vehicle. This is the second time this has happened to me in this car.

2014 Ford Escape Power Steering failure while on the interstate in fast moving and heavy traffic. Almost caused a pile up and barely got out of the way of a semi truck going 70 or more mph to the safety of the edge of interstate. The power steering had been working fine. Until a couple days prior to the incident, I cranked it up and it seemed like it was in manual steering mode. I cut it off re cranked it and it was fine. So i thought just a randon glitch when starting it. Always loved and relied and trusted ford vehicles until the incident on the interstate. I got it off the interstate cut it off and started it again, it was no longer power steering and felt it was in manual steering mode all the way on the back roads getting it home. I contacted Ford and told them of the problem, they instantly said they had repared vehicles and also numerous complaints on this problem and that there was not a recall on it, only on vehicles up to 2012. Then after further research I found tons of folks who were experiencing the same problem and some in the process of lawsuits or in process of filing one against Ford for the problem. I ask on line and researched others complaints about their experience, for some it was just the battery, so I replaced it with a new battery, it was not the problem and soon after had someone put a scanner on it and it shows the electric steering rack as the error. the dealership when called about the part stated that Ford had several problems with the steering part, that the system had a faulty boot which would allow water to get into the electric steering component and basically fry the board. The solution Ford has for it is not to do anything about it in numerous vehicles having the same faulty parts is to sell you a corrected part and charge you around $4000/labor? Really? You are getting sued and you are telling others to repair it with another probably faulty part again? Should I sue for the repairs? Can they be forced to recall?

My power steering locks up on Frozen mornings and will not turn this has happened numerous times since 2023 and it is now January 21st 2024 and is becoming more frequent

The electronic power steering system failed while driving. We were unable to steer the vehicle and barely avoided a collision. The vehicle is undriveable. We contacted Ford and they have refused to help with repairs even though Ford has issued recalls for other vehicles about the same problem.

Power assist steering wheel failure. My power steering stop working suddenly and I was not able to move my car. There is a recall for power steering problems from 2008/2013 for the same issues as my SUV. My SUV only has 33,000 miles on it. I think Ford didn't stop using faulty parts in their 2014 models. I spend over $3200 for repairs. I would like to see if I have any recourse as I believe my Ford Should had been included in the recall.

1) Steering went out without having issues prior. It reads "steering assist fault service required" on the dash 2) Lost all steering capabilities without warning. The car did not lose all power, it was still running and driving just zero steering. I drive daily with my children in the vehicle most of the time. This time, thankfully, I was alone and not in traffic to harm other drivers. Steering does not work at all, it's not just hard to turn, there's no movement in the wheel no matter how hard you try. 3) It has been checked out by our mechanic and he states "the code reader brings up nothing, no loose wires, tried resetting the battery, it doesn't have power steering fluid that could even be low, but there are cars recalled 2011-2013 with the exact same issue but this is a 2014" 4) It has not been checked by the dealer or manufacturer yet. 5) There were zero warnings. After the incident, a light came on the dash reading "steering assist fault service required"

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 25 MPH and making a left turn, the vehicle lost power steering functionality. The contact pulled over without power steering assist and turned off the vehicle. The vehicle was restarted, and the power steering functionality resumed. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but had occurred three times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 70,000.

Mileage: 70,000

The steering wheels started to get hard. The car warned me to stop safely. It was to hard that I couldn't do much to turn the steering wheels.

The contact owns a 2018 Ford Escape. The contact stated while driving 65 MPH, the steering wheel seized. Additionally, the steering assist fault warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the ECU was defective, and the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

Mileage: 117,000

Powering steering assist fault. Loss of steering and car went into limp mode and needed to try to pull over immediately. I have reported this issue several. Times. Ford has not been able to fix this issue. This car is not safe to drive. Please hold Ford accountable before someone gets severely injured or dies in a car crash from this known problem with the steering issues.

May 31.2023 I was involved in an accident your left front wheel Castor and wheel . Separated from vehicle. Causing me to crash into a light pole.in the east bound lane when I was going west bound on Franklin rd in Boise id Knocking me unconscious idaho state police made report. Before accident left front wheel pulled left when braking gave car gas car pull right last thing I remember. EMT took Alfonso's hospital. As investigate because I was almost killed lucky I survive.

My daughter was backing out of driveway and said the steering was difficult to turn and felt locked. The steering assist fault came up on screen. She parked car and didn’t drive. My husband tried backing out of driveway as well and said the steering was hard to turn. He then put it in park and tried again and it drove fine.

Mileage: 107,674

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of power steering with the power steering assist fault warning light illuminated. The contact stated that he was able to continue driving; however, the steering wheel was difficult to turn. The vehicle was taken to a local dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.

Mileage: 56,000

Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say “power steering fault” and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes before mine were pulled for the same issues.

Steering assist failure

on numerous ocassions recently the power steering has become disabled and/or unresponsive i am getting a steering assist light when it happens it is intermittent and i fear it will occur at high speed resulting in injury or death

The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. Please make ford do something about the steering issues on these vehicles. These escapes are too dangerous to drive.

While driving the vehicle randomly het steering assist fault service required and goes immediately into limp mode. This is very dangerous and you need to try to pull over immediately, because the car loses power immediately. This is my teenage drivers car and she can no longer drive it. We are to scared she will get into an accident. Please make Ford do something with a recall for the steering assist issues in these escapes

The contact owns a 2014 Ford Escape. The contact stated that while parked, the vehicle lost motive power. The vehicle was towed to the dealer, where they repaired the bushing shifter cable. The failure recurred and the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to side swiped another vehicle. A police report was filed. The vehicle was towed back to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

Mileage: 21,000

Received a message on dashboard about a steering assist fault all of a sudden. The steering wheel is hard to move.

Car was in perfectly good condition around 75,000 miles. but the power steering gave out in the middle of driving on the highway. I first noticed it becoming a bit harder to turn the wheel but within an hour it became almost impossible to turn. Was charged $2,500 to fix since I was told it was an electrical problem. I did get a notification on the dashboard that there was a "power steering assist failure" or "steering fault."

Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.

At mileage 56,449 alert came on "steering assist failure" and I had no power steering. I drove directly to Coconut Point Ford in Estero, Fl. 10/31/2022. Part was on backorder throughout the U.S. I was able to pick up my repaired auto on 11/18. Forums have mentioned multiple issues with this model with power steering but as of yet no recall for the 2014 Escape. Total bill 3,250.17 and 350.00 car rental.

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The dealer contacted the manufacturer for assistance, and the manufacturer determined that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

Mileage: 89,000

Driving in my neighborhood, the steering wheel got locked and appeared in the cluster a message: “Steering assist fault” Service required Turn it off the suv Then I turned on and drive back to my house

The PSA (power steering assist) failed causing the power steering to go out. The electric rack and pinion must be replaced @ appx. $3,000 plus towing.

The contact owns a 2014 Ford Escape. The contact stated upon starting the vehicle, the message "Power Steering Assist Default" was displayed. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure reoccurred intermittently. The contact stated upon starting the vehicle, the failure occurred and the steering wheel seized. The vehicle was taken to the dealer where the steering gear assembly was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 69,000.

Mileage: 69,000

The contact owns a 2014 Ford Escape. The contact stated that on several occasions the vehicle lost power steering functionality after starting the vehicle. The contact stated that after a few miles the power steering regained functionality, however, the failure was ongoing. The contact stated that an unknown warning light was illuminated and a "steering fault, service soon" message was displayed. The warning lights would turn off after several minutes however, the power steering functionality was not available. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 54,000.

Mileage: 54,000

The contact owns a 2014 Ford Escape. The contact stated upon starting the vehicle, the steering wheel was locked. The "Steering Assist Fault" message was displayed. The contact stated that as he turned off and restarted the vehicle, the message was no longer displayed. The vehicle was taken to the dealer who informed the contact that the mechanic was unable duplicate the failure. The contact stated that the failure reoccurred several times. The contact turned off and restarted the vehicle however, the warning message remained displayed. The vehicle was towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact they could not assist as the VIN was not included in a recall related to the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

I'll be driving along and sometimes going 30 miles an hour sometimes going up to 65 70 miles an hour on the interstate And while I'm accelerating the car will start shaking like the the whole thing wil. In the only way that it stops is if I let off the accelerator and go slower speed accelerate you know what it means there's that magic speed but like if I have my cruise control on then it has to be at a certain speed because otherwise it will just start shaking and shaking and shaking

Power steering assist went out without warning while driving.

The power steering goes out intermittently when turning, which has almost caused me to be in several wrecks. There are no warnings lamps or messages displayed. This seems to be a problem noted by numerous other people on the Internet with this year.

Vehicle got a steering assist fault on information center. At that time, loss of power steering. It is electric power steering for this vehicle. Was unable to steer vehicle at this time. Did not cause a diagnostic code. Searched online and many issues with this vehicle. Ford says nothing is wrong. Someone will get hurt if this is not fixed. The amount of people having this issue is a manufacture defect and should be fixed as such.

The contact owns a 2014 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the power steering assist fault warning message appeared on the instrument panel. The contact's daughter used excessive force to drive the vehicle home. Due to the failure, the contact had the vehicle towed to a dealer. The contact was informed that the steering rack assembly needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The contact filed a case and was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2014 Ford Escape. The contact stated that while driving at 40 MPH, the power steering assist fault warning message appeared on the instrument panel. The contact used excessive force to move the vehicle off the road. Due to the failure, the contact initially had the vehicle towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then towed to a dealer. The contact was informed that the steering rack assembly needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.

Mileage: 57,000

Driving and the steering assist failure warning came on and lost all power steering.

The contact owns a 2014 Ford Escape. The contact stated while driving various speeds, excessive force was needed to steer the vehicle with the steering assist fault service required warning message illuminated on the instrument panel. The contact had taken the vehicle to the dealer and the mechanic performed a steering gear update on the vehicle. Recently, the contact stated that after reversing out of her driveway, the failure returned as the same warning message reappeared on the instrument panel. Upon restart, the vehicle resumed normal operation; however, the failure would intermittently occur while driving at various speeds. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Mileage: 35,000

The contact owns a 2014 Ford Escape. The contact stated that upon backing out of a parking space, the power steering assist failed with an unknown warning light illuminated on the instrument panel. The contact was able to restart the vehicle and resumed normal driving operation. A few days later, the contact stated that while at a complete stop, the failure returned with the "power steering assist, service required" warning message on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the steering column needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 122,000.

Mileage: 122,000

Initially the only problem I had was the back up camera. It kept disconnecting, with a failure (error) code. Soon Afterwards, The vehicle loss all power steering abilities. The tires have been replaced with new tires. The vehicle locked up when parked and I was unable to move it when in drive. I called for assistance from a towing company. They inflated my tires. I took the vehicle to a certified mechanic. They were unable to resolve the issue. They said they couldn’t find them problem. Today, I (just) returned from an out of state vacation with my 2 grandchildren in tow, and loss power steering again while going down a steep and curvy mountain side. I found a pullout, parked and I called my daughter to come pick up the kids (several hours away) for their safety. I also had my husband assist me with handling and driving the vehicle with out power steering. Again several hours away. The Mountains & cliffs were a threat and a danger to all of us on the road. So we worked through a plan of push & pull. I’ve reported the problem multiple times to the local FORD dealership & manufacture with no positive response or suggestions. The vehicle is a 2014 with only 52,722 miles. I need help, please.

What component or system failed or malfunctioned, and is it available for inspection upon request? Rack and Pinion Gear Assembly. Yes, but already inspected by Ford Dealership. How was your safety or the safety of others put at risk? Stopped to get gas while on a trip, when turned the engine on, the steering wheel would not turn. It was completely locked with no prior warning. If this had happened on the interstate, I could have wrecked with children in the vehicle. I am not even sure I would have been able to turn the wheel to pull off to the side of the road. VERY dangerous. Had to be towed 24miles to closest Ford dealership and spent the night in a strange town as everything was closed and couldn't get rental as the supply was low in the tiny town. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer service center confirmed problem and informed me it would cost $3K to fix on my 2014 Ford Escape, which only has 54K miles on it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by Ford's service center, where the vehicle is being repaired. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until after the problem occurred. The reading stated, "Steering Assist Fault Service Required" when I started my car to a locked steering wheel.

I started the car and tried to move the steering wheel and it won't move to either side. In the dash of the car only appears a i.

The contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 10 mph, there was an abnormal crunching sound coming from the steering wheel. In addition, the steering wheel ceased without warning. The vehicle was restarted and the steering functionality returned. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

Mileage: 95,000

THE STEERING WHEEL HAS BECAME VERY HARD TO USE. THE ALERT "STEERING FAULT SERVICE NOW" CAME ON. IS THERE A RECALL ON THIS? THE MAN I TALK TO SAID ITS PROBABLY ELECTRICAL AND ITS DANGEROUS TO DRIVE. LOOKING FOR INFORMATION THANK YOU

Mileage: 78,000

AS RECENT AS 3/30/21 SUDDENLY UPON STARTING MY CAR UP THE POWERSTERRING WENT OUT, FORTUNATELY, BEFORE ANY MAJOR MOVEMENT OF CAR. I SHIFTED TO PARK AND SHUT THE ENGINE DOWN AND RESTARTED AND FINALLY THE POWER STERRING WAS WORKING. THIS HAS HAPPENED THREE TIMES NOW AND RATHER EPISODIC IN NATURE. TIME TO HAVE IT FIXED VIA RECALL PROCESS. PLEASE ADVISE!

Mileage: 85,000

WHILE DRIVING DOWN THE HIGHWAY 70MPH, I SUDDENLY LOST POWER STEERING. I STRUGGLED TO KEEP THE CAR IN MY LANE AS IT PULLED HARD TO THE RIGHT. MY DASHBOARD LIT UP WITH "STEERING LOSS STOP SAFELY" MESSAGE.

Mileage: 63,740

LUCKILY HAD JUST STOPPED AND PUT THE VEHICLE IN PARK, STEERING WHEEL SHOOK, AND THEN RECEIVED ERROR MESSAGE OF 'STEERING ASSIST FAULT SERVICE REQUIRED'. PLACED THE CAR IN REVERSE AND REALIZED I HAD NO POWER STEERING. PERFORMED A CODE SCAN AND RECEIVED A U3000 ERROR. TAKING VEHICLE TO FORD TOMORROW FOR ADDITIONAL DIAGNOSTICS.

Mileage: 156,843

I WAS LEAVING THE DOCTORS OFFICE AND STARTED MY CAR AND THE VEHICLE ALERTED ME WITH "STEERING ASSIST FAULT SERVICE REQUIRED", I TURNED THE OFF AND RESTARTED IT AND THE ALERT WENT AWAY AND MY CAR SEEMS OK NOW BUT NOW I'M WORRIED IT WILL HAPPEN AGAIN WHILE I'M DRIVING.

Mileage: 152,378

ON 22AUG2020 I WAS TRAVELING FROM FAYETTEVILLE, NC TO BLUFFTON, SC AND STOPPED IN SANTEE, SC FOR A BATHROOM BREAK. STARTED THE CAR UP TO LEAVE AND HAD NO POWER STEERING. TRIED TURNING OFF AND BACK ON BUT NO CHANGE. SO, I ENDED UP DRIVING 1.5 HOURS WITHOUT POWER STEERING. AFTER BEING AT MY DESTINATION FOR A LITTLE OVER AN HOUR I STARTED THE CAR TO GO SOMEWHERE AND THE STEERING WAS FINE AND HAS BEEN SINCE.

Mileage: 42,500

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO BILL CURRIE FORD (815 N DALE MABRY HWY, TAMPA, FL 33614) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,259.

Mileage: 30,259

POWER STEERING ASSIST FAILURE SERVICE REQUIRED. HAPPENED WITHOUT WARNING. VEHICLE HAD BEEN DRIVEN STEADY FOR HOURS. ISSUE SHOWED WHEN STARTING THE CAR AFTER VERY SHORT STOP FOR WATER.VERY DIFFICULT TO STEER. WAS ABLE TO RESET BY TURNING OFF THE IGNITION AND RESTARTING. INTERNET SEARCH SHOWS MANY OWNERS WITH EXACT SAME ISSUE

Mileage: 54,000

71,000 POWER STEERING ASSIST IS FAILING. POWER STEERING WILL GO OUT WHILE DRIVING. FIRST HAPPENED WHILE PARKING, BUT IT GOES OFF AND ON WHILE DRIVING THE VEHICLE. THIS IS VERY DANGEROUS!

Mileage: 71,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT, POWER STEERING ASSIST SERVICE REQUIRED WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,595 *BF CONSUMER STATED THIS HAPPENS WHEN DRIVING.*JB

Mileage: 113,595

THE STEERING GOES OUT RANDOMLY. WHEEL STIFFENS UP AND WILL NOT MOVE. MOST TIMES I HAVE TO TURN THE ENGINE OFF 4 OR 5 TIMES AND THEN IT WILL WORK.. SO FAR. BUT I'M WORRIED IT MAY NOT WORK ONE DAY.

Mileage: 106,000

I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. IF THIS HAPPENED ON THE ROAD SOMEONE COULD BE SERIOUSLY INJURED OR EVEN DEATH. THIS HAS TO BE FIXED SOON. IT SEEMS TO BE ALL VIN NUMBERS OF THE 2014 ESCAPE. *TR

Mileage: 68,000

THE ELECTRIC POWER STEERING ASSIST FAILED AND THE POWER STEERING FAULT MESSAGE APPEARED WHEN BACKING OUT OF MY GARAGE. AFTER TURNING THE IGNITION OFF AND STARTING THE CAR AGAIN, THE PROBLEM RESOLVED. MY FORD DEALER FOUND CODE U3000:49 STORED. REQUIRED REPLACEMENT OF THE ENTIRE STEERING GEAR AT A COST OF $2559.47, INCLUDING ALIGNMENT. I FEEL FORTUNATE THAT THIS HAPPENED IN MY DRIVEWAY. IF IT HAD BEEN ON THE HIGHWAY IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THE SERVICE ADVISOR SAID THAT THIS WAS THE FIRST ESCAPE HE HAS SEEN WITH THIS PROBLEM, BUT I HAVE FOUND NUMEROUS ACCOUNTS OF SIMILAR PROBLEMS ON THE INTERNET. *TR

Mileage: 94,285

I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. I WAS ABLE TO DRIVE FROM THE GAS STATION TO MY HOUSE, WHICH WAS ONLY A FEW BLOCKS. IT WAS VERY HARD TO TURN THE STEERING WHEEL. I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. THE FORD SERVICE ADVISOR TOLD ME THAT THE RACK & PINION IS INTERNALLY DAMAGED AND NEEDS TO BE REPLACED. HE ALSO STATED THE RACK & PINION IS A SEAL COMPONENT, SO THAT IS WHY THE ENTIRE THING HAS TO BE REPLACED. THIS IS A SAFETY CONCERN, IF I WAS DRIVING AT A HIGHER SPEED DURING THE FAILURE, IT COULD HAVE CAUSED A ACCIDENT WITH NO POWER STEERING. MY FORD ESCAPE IS 2014, 42,000 MILES. *TR

Mileage: 42,000

STEERING ASSIST FAULT SERVICE REQUIRED MESSAGE ON DASHBOARD. IT WAS IN MOTION, STARTING A TURN INTO A PARKING SPOT

Mileage: 70,000

THE VEHICLE WAS STARTED AND AN ERROR CODE APPEARED ON DASH"STEERING ASSIST FAULT SERVICE REQUIRED".THE STEERING WHEEL WOULD ONLY MOVE USING EXTREME FORCE RENDERING THE VEHICLE NONE OPERATIONAL. THE VEHICLE WAS PARKED WHEN THIS OCCURRED. THE VEHICLE WAS TURNED OFF AND THEN RESTARTED AND THE CODE DISAPPEARED AND THE VEHICLE WAS DRIVEN HOME. AN INTERNET SEARCH WAS CONDUCTED AND THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE WHICH COULD RENDER IT UNSTEERABLE WHILE DRIVING. THIS HAS ME CONCERNED FOR MY WIFE AND GRAND CHILDREN'S SAFETY AS THIS IS HER MAIN MODE OF TRANSPORTATION. PLEASE REFER TO COMPLAINT NO. 11292425

Mileage: 80,235

POWER STEERING FAILED WHILE DRIVING. A VERY DANGEROUS SITUATION!

Mileage: 65,600

WHILE DRIVING, MY VEHICLE SUDDENLY SHOWS A LOW COOLANT THAN ENGINE OVERHEAT MESSAGE. IT IMMEDIATELY BEGINS TO SHUT DOWN, SPEED RAPIDLY DECREASES AND POWER STEERING IS LOST. I MUST STOP THE CAR, PLACE IT IN PARK, SHUT IT OFF, WAIT A FEW MINUTES THAN RESTART IT. SERVICE ENGINE LIGHT REMAINS ON. THE VEHICLE WAS TRAVELING BETWEEN 55 AND 65 MPH ON THE MAJOR FREEWAY WHERE THE POSTED SPEED LIMIT IS UP TO 70 MPH, 3 LANES OF TRAFFIC. SINCE THE LOSS OF POWER IS IMMEDIATE AND I HAVE NO CONTROL OVER IT, I HAVE VERY LITTLE TIME TO GET OUT OF THE WAY OF OTHER VEHICLES BEFORE I AM IN CRAWL MODE. THE VEHICLE WAS JUST INTO THE DEALERSHIP FOR REPAIRS AND I WAS TOLD IT WAS FIXED. COOLANT IS NOT LOW, ENGINE HAD NOT OVERHEATED AND THERE IS NO WARNING THAT THERE IS AN ISSUE UNTIL 30 SECONDS BEFORE IT STARTS SHUTTING DOWN. HAS HAPPENED TWICE NOW AND IT WAS SUPPOSEDLY FIXED AFTER THE FIRST TIME. MY VEHICLE HAS NO OPEN RECALLS AND IT HAS BEEN INTO THE DEALERSHIP TWICE IN THE PAST 2 WEEKS WITH REGARDS TO THE OVERHEAT ISSUE.

Mileage: 81,000

HAVING STEERING ISSUES. VEHICLE SHAKES WHEN DRIVING AND MAKES A SOUND LIKE SOME THG THING IS RUBBING. HAVE BEEN TOLD BY TWO MECHANICS THAT IT IS AN ISSUE WITH THE POWER STEERING RACK. HAVE CONTACTED SEVERAL FORD DEALERS AND HAVE BEEN TOLD IT HAS BEEN A COMMON PROBLEM IN THE PAST BUT FORD WILL NOT COVER IT. WIFE IS SCARED TO DRIVE IT.

Mileage: 180,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT A WARNING DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED, 'DO NOT DRIVE VEHICLE'. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE RESULT WAS AN INCONCLUSIVE REPORT FOR POWER STEERING LOSS. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT AS I'M DRIVING. .AND FORD WILL NOT HELP. IT IS A SAFTY ISSUE .AND ALMOST CAUSED FATALITIES.

Mileage: 75,000

POWER STEERING ASSIST WARNING CAME ON AND LOST STEERING. IT HAPPENS WHEN DRIVING.

Mileage: 88,000

MY WIFE'S 2014 ESCAPE WORKED FINE IN THE MORNING FOR HER TO RUN AND DO AN ERRAND. WHEN SHE WENT TO START THE CAR IT FAILED TO START AND I WAS ABLE TO JUMP IT AND GET IT TO A LOCAL AUTO ZONE FOR A BATTERY REPLACEMENT. WHEN I WAS PULLING INTO AUTO ZONE I NOTICED A SMALL CATCH WHILE TURNING LEFT AND LOST POWER STEERING FOR A FEW SECONDS. I MADE NOTE OF IT MENTALLY BUT JUST FOCUSED ON GETTING THE BATTERY REPLACED AS THAT SEEMED TO BE THE UNDERLYING ISSUE. NOW THE BATTERY HAS BEEN REPLACED AND I GO TO LEAVE AND I HAVE ABSOLUTELY NO POWER STEERING WITH A WARNING STATING "POWER STEERING ASSIST FAULT" SERVICE REQUIRED. I MUSCLED HER CAR HOME TO RECHECK MY WORK AND ITS ALL GOOD. A DAY LATER AFTER RESEARCHING THE ISSUE I THROW A HAIL MARY AND DISCONNECT THE BATTERY FOR ABOUT A MINUTE AND THEN RECONNECTED IT AND BINGO I HAVE STEERING. MY WIFE LATER LEFT FOR SHOPPING AND HAD ZERO ISSUES UNTIL HER ATTEMPT TO LEAVE. SHE IMMEDIATELY GOT THE ERROR MESSAGE AND HAD INTERMITTENT POWER STEERING ON HER DRIVE HOME BUT WAS ABLE TO MAKE IT WITH THE USE OF BRUTE FORCE. I HAD THE TRANSMISSION AND RECALL ADDRESSED ABOUT TWO TO THREE MONTHS AGO AND THIS CAR HAS BEEN A PAIN SINCE THEN WITH NEEDING A JUMP IN COLD WEATHER. NOW THIS AND THE OUTLOOK OF A 2,000 REPAIR WHEN IT TOOK A DEALERSHIP 2 MONTHS TO DO A RECALL AND REPLACE THE TRANSMISSION THAT WAS MAGICALLY "FRIED" I'M HESITANT TO TRUST ANYTHING FORD SAYS BUT THIS A HUGE SAFETY ISSUE THAT HAS DOCUMENTED HISTORY AND NEEDS TO BE A RECALL. NOW I NEED TO FIND OUT WHY ITS IN AND OUT AND WHAT TO DO MOVING FORWARD. #FORDSERVICESUCKS

TRIED TO BACK OUT OF MY DRIVEWAY BUT WAS UNABLE TO TURN STEERING WHEEL AND THEN NOTICE THE MESSAGE. TRYING TO PULL CAR BACK INTO DRIVEWAY IT WAS EXTREMELY DIFFICULT AS WELL. I JUST GRATEFUL I WAS ABLE TO GET TO AND FROM CHURCH WITH NO PROBLEM. I DON'T WANT TO IMAGINE WHAT COULD HAVE HAPPENED HAD THIS OCCURRED WHILE DRIVING. DRIVERS ARE SO MUCH IN A RUSH.

Mileage: 64,000

POWER STEERING SYSTEM FAULT LIGHT CAME ON AND MADE IT REALLY HARD TO STEER WHILE DRIVING. I'M GLAD I WAS STOPPED WHEN IT CAME ON OTHERWISE I WOULD HAVE HAD A WRECK, I'M SURE OF IT! ALSO WHEN I LOOKED ONLINE I NOTICED THERE WERE A TON OF OTHER PEOPLE WITH THE SAME YEAR AND MODEL COMPLAINING OF THE ISSUE. PLEASE FIX THIS ISSUE!

Mileage: 130,000

MY 2014 FORD ESCAPE WITH THE 1.6L ECOBOOST HAS A SAFETY RECALL FOR CRACKING OF THE CYLINDER HEAD, THERE FIX FOR THIS ONLY TO PLACE A COOLANT SENSOR IN THE COOLANT RESERVOIR. SO I HAD THE RECALL INSTALLED, NOT LONG AFTER I STARED HAVING ISSUES WITH LOSSING COOLANT. NEXT IF STARED MISSING WELL I TOOK IT IN AND THE DEALER SAID "YOU HAVE A CRACKED ENGINE BLOCK" WHEN ASK TO PROVE THE BLOCK WAS CRACKED THEY COULD NOT, AND THE DEALER ALSO TOLD ME THAT, "THEY HAVE TO REPLACE THE ENGINE EVEN IF ITS ONLY A HEAD" SO FORD IS MAKING TO WHERE THE COSTUMER IS RESPONSABLE FOR REPLACING THE ENGINE. THEN AFTER I GOT MY CAR BACK 2 MONTHS LATER, MY STREERING HAD A CATCH OCCASIONALLY THEN STARTED LOCKING UP COMPLETELY AND HAPPEND TO BE STATIONARY OR VERY LOW SPEEDS WHEN IT DID LOCK UP. SO I TAKE IT BACK TO FORD DEALER AGAIN THEY SAY I HAVE TO PAY FOR EVERY THING SO WHEN I GO TO DO THE WORK MYSELF I DESCOVIORED THEY COMPLETLY LEFT OF THE SHROUD UNDER THE CAR THAT CHANNALS COLD AIR BETWEEN THE EXHUST AND ELECTRONIC STEERING GEAR. SO TOOK IT BACK AND MADE THE DEALER REPLACE THE PART. THE DEALER TOLD ME THIS IS A COMON PROBLEM. THIS IS DEFENTLEY A SAFETY ISSUE THAT NEEDS ADDRESSED!!!

Mileage: 98,000

ON SATURDAY OCTOBER 5, 2019 AT 11PM OUR 17 YEAR OLD DAUGHTER WAS STRANDED WITH A POWER STEERING MODULE FAILED ERROR. WE TOOK IT TO THE CLOSEST MECHANIC WHICH WAS ON THE CORNER OF THE ROAD SHE WAS STRANDED AT. THE CAR COULD BE DRIVEN BUT SHE COULD HAVE NEVER STEERED IT. IT TOOK EVERYTHING FOR MY HUSBAND TO BE ABLE TO GET IT THERE. THE CAR ONLY HAD 106,690 MILES ON IT AND SHOULD HAVE BEEN COVERED UNDER WARRANTY BUT WE DIDNT HAVE TIME TO TAKE IT THE DEALERSHIP AND THEY AREN'T WILLING TO REIMBURSE US. THE 2009-2013 HAD A RECALL FOR THIS SAME ISSUE BUT THE 2014 ISN'T COVERED UNDER THE RECALL. IT SEEMS LIKE IT STILL SHOULD BE A RECALL ISSUE.

Mileage: 106,690

POWER STEERING FAILS INTERMITTENTLY WHEN IN MOTION AND TURNING...SOMETIMES BEFORE PULLING OUT. THIS HAS BEEN DIAGNOSED BY FORD AS A RACK AND PINION ISSUE WITH A REPAIR QUOTE OF $2,164 TO REPLACE. THE CAR HAS UNDER 69,000 MILES.

Mileage: 68,500

MY CAR IS APPROACHING THE 60 MO. DEADLINE WARRANTY DATE. THE STEERING IS ELECTRONIC SO I CANNOT SERVICE BELT OR FLUID. THE STEERING "LOCKS UP" PERIODICALLY SO I HAVE NO POWER ASSIST AND LOSE CONTROL OF THE CAR. WITH WINTER DRIVING CONDITIONS, I WILL BE VERY LIKELY TO HAVE AN ACCIDENT INJURING ME OR SOMEONE ELSE. THIS HAPPENS IN STATIONARY AND MOVING MAKING IT NEARLY IMPOSSIBLE TO STEER OR PARK THE CAR. THE DEALER TELLS ME THERE IS NO FACTORY HELP AND A NEW STEERING GEAR AND RACK WILL COST ABOUT $2000.00 !!!

Mileage: 56,000

POWER STEERING WENT OUT AND WAS COMPLETELY UNABLE TO STEER WITHOUT EXTREME EFFORT VERY DANGEROUS WHEN TURNING INTO TRAFFIC

Mileage: 79,000

WHEN APPROACHING A LIGHT POWER ASSIST FAILURE ERROR APPEARED I QUICKLY REALIZED THAT STEERING WAS EXTREMELY DIFFICULT. LUCKILY I WAS CLOSE AND ABLE TO GET TO WORK. I TURNED THE CAR OFF AND BACK ON AND THE POWER STEERING RETURNED. 2 WEEKS LATER IT HAPPENED AGAIN WHILE TURNING INTO A PARKING LOT. LUCKILY HAPPENED AT SLOW SPEED. I MADE AN APPOINTMENT TO TAKE IT IN TO MY FORD DEALER. ON THE WAY TO THE APPOINTMENT THE STEERING WENT OUT TWICE. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT A FEW HOURS AFTER DROPPING THE CAR OFF INFORMING ME THAT THE ERROR APPEARED WHEN THEY PULLED IT IN AND THAT THE RACK AND PINION NEEDED REPLACED. HAD TO GET A LOAN TO PAY FOR THE $2,000 REPAIR. READING COMPLAINTS IT SEEMS LIKE THERE SHOULD BE A RECALL. THE VEHICLE ONLY HAS 40,740 MILES. NO ISSUES SINCE REPAIR ON 9/19/2019

Mileage: 40,740

ON AUGUST 23RD, 2019, I WAS DRIVING BACK FROM A 240 MILE ROUND TRIP AND WAS CAUGHT IN A SEVERE THUNDERSTORM. AS I WAS PULLING INOT A PARKING LOT TO WAIT OUT THE STORM, MY POWER STEERING FAILED. AFTER 10 MINUTES IT CAME BACK AND I WAS ABLE TO MAKE IT HOME. I TOOK IT TO A SERVICE STATION THE NEXT MORNING AND NO ERROR CODES SHOWED UP. ON AUGUST 30TH AFTER MAKING THE SAME ROUND TRIP, I AGAIN LOST MY POWER STEERING NEAR MY HOME. IT FAILED TO COME BACK. I HAD THE CAR TOWED TO A LOCAL SHOP. THEY DETERMINED IT WAS A FAILURE IDENTICAL TO THE ACTIVE RECALL IN THE MODEL YEAR PRIOR TO MINE AND IT NEEDED TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP CONFIRMED AN INTERNAL FAULT IN THE POWER STEERING RACK WHICH WILL NEED TO BE REPLACED. THANKFULLY THE STEERING FAILURES HAPPENED WHEN I WAS EITHER IN THE PROCESS OF PARKING OR ALREADY PARKED.

Mileage: 116,000

LEFT DRIVEWAY AND A MINUTE DOWN THE ROAD (ON A CITY STREET) AS THE VEHICLE BEGAN TO ACCELERATE THE GEARS JOLTED AND STEERING SEIZED UP MAKING ME UNABLE TO AVOID A CAR PARKED AROUND A BEND THAT WAS A FOOT IN THE ROAD. NO LIGHTS CAME ON AND NO WARNING APPEARED. I HAD AN APPOINTMENT TO TAKE IT TO THE SHOP IN A FEW DAYS BECAUSE WHEN SWITCHING GEARS OR ACCELERATING AFTER VEHICLE IS STOPPED IT JOLTS/FEELS LIKE IT'S TRYING HARDER THAN IT SHOULD HAVE TO FOR BEING SUCH A NEW VEHICLE, AND HAVEN'T EVEN OWNED THE VEHICLE FOR A MONTH. IT'S VERY UPSETTING TO JUST GET A NEW TO ME CAR AND HAVE AN UNAVOIDABLE ACCIDENT. IT'S CURRENTLY AT THE SERVICE SHOP. LUCKILY NO ONE WAS INJURED BUT BOTH VEHICLES ARE BADLY DAMAGED. THIS ISN'T THE FIRST COMPLAINT ABOUT THIS ISSUE WITH THIS VEHICLE AND THERE'S MULTIPLE COMPLAINTS JUST THIS YEAR. I HAVE A FEELING AS TIME GOES ON AND VEHICLES HIT BETWEEN 50-80 THOUSAND MILES THE ISSUE WILL BECOME MORE APPARENT. FORD SHOULD DEFINITELY HAVE A RECALL AND FIX THIS PROBLEM SO NO ONE BECOMES SERIOUSLY INJURED.

Mileage: 79,000

THREE TIMES SO FAR THIS HAS HAPPENED WHILE DRIVING THE STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WAS ABLE TO DRIVE AGAIN. FORD IS NOT TAKING RESPONSIBILITY FOR THIS ON THE VEHICLE. THE CAR WAS ALWAYS IN MOTION WHEN THIS HAPPENED. IT JUST LOCKS UP. VERY SCARY SITUATION- THERE REALLY SHOULD BE A RECALL ON THIS.

Mileage: 101,000

I GOT IN MY CAR TO GO TO WORK AFTER IT HAD BEEN PARKED ALL NIGHT. I TURNED IT ON AND I INSTANTLY GOT THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" I COULDN'T TURN THE WHEEL. I SHUT IT OFF AND TURNED IT BACK ON AND THE MESSAGE WAS GONE. I WAS ABLE TO DRIVE TO WORK HOWEVER I AM SCARED SOMETHING IS GOING TO GO OUT WHILE IM DRIVING!

Mileage: 1,000

THIS HAS BEEN HAPPENING FOR A FEW YEARS NOW-NORMALLY I CAN TURN VEHICLE OFF AND THEN ON AGAIN AND THE ELECTRIC POWER STEERING ASSIST FAULT ERROR WILL GO AWAY. NOW THIS ERROR DOESN'T GO AWAY AND THERE IS NO POWER STEERING. WHEN THIS FIRST STARTED TO HAPPEN IT WAS TAKEN TO THE FORD DEALER AND THEY SAID IT WAS NOT AN ISSUE, IF I GO ONLINE I SEE NUMEROUS PEOPLE WITH THIS SAME ISSUE WITH LITTLE RESULTS FROM FORD. I AM SO DISAPPOINTED IN FORD FOR NOT TAKING RESPONSIBILITY. NOT SURE WHAT I WILL DO THE GARAGE IS GOING TO TRY TO RESET THE ELECTRICAL SYSTEM, THEY SAID 50/50 CHANCE IT WILL WORK.

Mileage: 91,000

MY 2014 FORD ESCAPE IS ONLY 4 YEARS OLD AND THE POWER STEERING LOCKED UP WHILE IT WAS PARKED IN A PARKING STRUCTURE. I COULD BARELY TURN IT TO GET IT OUT OF THE STRUCTURE THEN I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHO SAID IT WOULD COST $2000 TO REPAIR. THERE ARE RECALLS FOR OLDER MODELS BUT NOT 2014. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. I DON'T EXPECT SUCH EXPENSIVE REPAIRS FROM A CAR THIS AGE.

Mileage: 84,725

I WAS RUNNING ERRANDS, WHEN I STARTED MY CAR I GOT A MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. THE MESSAGE APPEARS WHEN THE KEY IS TURNED ON BEFORE STARTING THE CAR, I DID DRIVE IT HOME, MY WIFE WOULDN'T HAVE THE STRENGTH TO DRIVE IT. I HAVEN'T TRIED TO GET IT REPAIRED YET, THAT WILL HAVE TO WAIT UNTIL I GET BACK FROM A TRIP.

Mileage: 104,000

DRIVER FAULT ASSIST ERROR. THE POWER STEERING STOPPED WORKING AND VEHICLE HAD TO BE TOWED. HAD TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. THIS HAPPENED WHEN THE CAR WAS PARKED AFTER DRIVING ON THE HIGHWAY FOR 3 HOURS. WE STOPPED FOR A BREAK AT A REST STOP AND WHEN THE CAR WAS STARTED TO CONTINUE THE TRIP IT GAVE THE ERROR AND THE POWER STEERING DIDN'T WORK.

Mileage: 60,400

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND REQUIRED EXCESSIVE FORCE. B & B FORD (10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER HAD NOT RECEIVED AUTHORIZATION TO REPAIR THE VEHICLE BECAUSE THERE WAS NO ELECTRIC POWER STEERING RECALL. IN ADDITION, THE FIVE YEAR WARRANTY STATUTE EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 60,200. *BF *JB

Mileage: 60,200

WHILE DRIVING THE ESCAPE THROUGH CITY STREETS, AN ERROR SHOWED UP ON THE DASH AND SAID 'STEERING ASSIST FAILURE. NEEDS SERVICE.' AT THAT POINT, THE POWERING STEERING STOPPED AND IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS HAS HAPPENED TWICE TO THE CAR IN THE PAST 24 HOURS. I HAVE RESTARTED THE CAR WITH EACH INCIDENT BUT AFTER ALREADY DRIVING, THE ERROR CAME BACK UP. I BELIEVE THAT THIS CAN BE DUE TO AN ELECTRICAL ISSUE OR POWER STEERING COMPONENT FAILURE.

Mileage: 58,000

I WAS LEAVING HOME, GOT INTO VEHICLE, STARTED IT AND NOTICED ALERT THAT SAID 'STEERING ASSIST FAULT, SERVICE REQUIRED'. I HAD NOT HAD ANY ISSUES WHEN DRIVING THE VEHICLE THE DAY BEFORE. UPON ATTEMPT TO DRIVE VEHICLE I REALIZED THERE WAS NO POWER STEERING. DROVE VEHICLE TO DEALERSHIP FOR SERVICE. WAS TOLD THEY WOULD HAVE TO LOOK AT. IT. MY EXTENDED WARRANTY (5 YEARS/60,000 MILES) WAS EXPIRED BECAUSE I HAD 64000 MILES ON IT. REPAIR AND RENTAL CAR FOR THREE DAYS (HAPPENED ON A SATURDAY) WERE OUT OF POCKET. ENDED UP BEING THE STEERING GEAR ASSEMBLY. REPAIR WAS JUST UNDER $2000. THREE DAY CAR RENTAL WAS $100. THERE WAS A RECALL ON OLDER VEHICLES FOR STEERING BUT NOT FOR MY MODEL YEAR. THERE WAS NO WARNING THAT THERE WAS AN ISSUE. IF I HAD BEEN DRIVING IN THE MIDDLE OF TURNING IT COULD HAVE BEEN VERY BAD. THERE ARE OTHER REPORTS OF THE SAME THING HAPPENING TO OTHERS SO I DO NOT BELIEVE THE ISSUE WITH THE STEERING HAS BEEN FIXED. STEERING SHOULD NOT GO OUT WITH SO FEW MILES ON THE VEHICLE.

Mileage: 64,000

I WAS DRIVING ON A HIGHWAY WITH MY FAMILY AND FELT A TIGHTNESS IN THE STEERING SO PULLED OVER FOR A REST STOP THEN WHEN I TRIED TO LEAVE BY TURNING BACK ONTO THE HIGHWAY THE STEERING WHEEL LOCKED UP AND MADE IT DIFFICULT TO TURN SO HAD TO LEAVE VEHICLE BEHIND DEALERSHIP SAID IT WASN'T NOTHING WRONG WITH VEHICLE AND NO RECALLS BUT THIS IS A KNOWN ISSUE WITH LATER YEARS OF ESCAPE AND OTHER SUV

Mileage: 56,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED. AN INDEPENDENT MECHANIC ASSISTED THE CONTACT WITH THE VEHICLE FOR IT TO BE DRIVEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED STEERING WAS TOTALLY LOCKED AND THE VEHICLE COULD NOT STEER.*JB

Mileage: 100,000

THE 'STEERING ASSIST FAULT, SERVICE REQUIRED' POPPED AFTER TURNING MY CAR OFF FOR GAS AND THEN TURNING IT BACK ON WHEN I WAS READY TO GO. WITHOUT ANY NOTICE OR ANY PREVIOUS ISSUES I WAS UNABLE TO STEER MY CAR. THIS CAR CAN STILL BE DRIVEN BUT WITH LIMITED STEERING CAPACITY, WHICH IS VERY UNSAFE.

Mileage: 55,000

WITHOUT NOTICE, IT STARTED MY VEHICLE AND RECEIVED A "STEERING ASSIST FAULT" MESSAGE AND LOST ALL POWER STEERING.ONE MECHANIC SAID THAT IT WAS A FORD SOFTWARE UPDATE THAT WASN'T COMPATIBLE WITH MY ELECTRONIC STEERING.I TOOK IT TO FORD DEALERSHIP AND THEY SAID THE RACK AND PINION GEAR WAS THE PROBLEM. $2,000 REPAIR.

Mileage: 72,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. RANDALL FORD (5500 ROGERS AVE, FORT SMITH, AR 72903, (479) 452-1311) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY STEERING RECALL CAMPAIGNS. THE CONTACT FELT THAT IF THE SAME OEM PART WAS REPLACED WITHOUT A REMEDY, THE FAILURE MAY RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

WHILE DRIVING POWER STEERING COMPLETELY FAILED. THE WHEEL JERKED A BIT BUT I WAS ABLE TO MAINTAIN CONTROL AND PULL OVER. WHEN I ATTEMPTED TO TURN THE WHEEL I HAD NO POWER STEERING AT ALL. I TOOK TO MY MECHANIC AND WAS TOLD THE STEERING RACK NEEDED TO BE REPLACED AT A COST OF $2000. CAR AS 100K MILES. MY CONCERN IS THERE WAS NO CODES OR FAULT DISPLAYED ON INSTRUMENT CLUSTER. THE NEXT DAY I DROVE THE CAR AND THE POWER STEERING WAS FINE. THE NEXT DAY DRIVING IT FAILED AGAIN. STILL NO SERVICE NEEDED LIGHT OR NOTIFICATION ON INSTRUMENT CLUSTER. CAR IS UNSAFE TO DRIVE FOR SOMEONE NOT STRONG ENOUGH TO TURN THE WHEEL WITHOUT POWER STEERING.

Mileage: 100,000

2014 FORD ESCAPE 60,000 MILES REPLACED THE BATTERY LOST CONTROL OF POWER STEERING HAD TO BRING TO FORD DEALER THEY SAID IT WOULD NEED TO BE RE-FLASHED THEY THAN CALLED AND SAID IT NEEDED NEW RACK AND PINION FOR THE STEERING AND NEW ALIGNMENT FOR $2200 NOT SURE IF THIS WAS THE PROBLEM IF THIS IS TYPICAL OF THE ESCAPE BUT IT SHOULD NOT OF HAPPENED WITH A VEHICLE WITH THIS FEW OF MILES.

Mileage: 60,000

I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THE STEERING WHEEL FROZE UP AND WOULD NOT TURN UNLESS USING TREMENDOUS FORCE. I WAS LUCKY NOT TO BE IN AN ACCIDENT. THE CAR ONLY HAS 56-58K MILES AND IS NOT THAT OLD. I WAS NOW CHARGED BY FORD ALMOST $2,000 TO REPLACE THE STEERING SYSTEM. I HAVE READ ABT THIS FROM OTHER OWNERS ON-LINE, BUT THERE SEEMS NOT TO BE A RECALL FOR SOMETHING THAT CAN POTENTIALLY CAUSE AN DEADLY ACCIDENT.

Mileage: 55,000

POWER STEERING WENT OUT ON ME WHILE DRIVING OUT OF NOWHERE. WAS DRIVING FINE NOT EVEN 8 HOURS BEFOREHAND. AFTER TURNING ON THE CAR THE STEERING WAS HARD TO KEEP CONTROL OF. AS I KEPT DRIVING THE POWER STEERING WAS LOCKING UP AND SOUNDED LIKE IT WAS GRINDING GEARS TOGETHER. AFTER STOPPING FOR FOOD, TURNED THE CAR BACK ON TO REVERSE AND THE STEERING WHEEL HAD LOCKED AND ON THE DASH IT STATED 'STEERING LOSS. PARK SAFELY.' AFTER THIS AND EVERYTHING LOCKED I CALLED A TOW TRUCK TO TOW IT HOME IN MY DRIVEWAY.

Mileage: 117,000

SON WAS DRIVING CAR ON LOCAL ROADS WHEN POWER STEERING FAILED. HE WAS EVENTUALLY ABLE TO PULL TO THE SIDE OF THE ROAD AND WAIT FOR TOW TRUCK. CAR WAS DELIVERED TO SHEEHY FORD DEALER IN GAITHERSBURG, MD. RECEIVED CALL TODAY THAT THE RACK AND PINION STEERING ON THE CAR, WITH FEWER THAN 75,000 MILES, "BURNED OUT" AND RELATED REPAIRS RUN $2,400+. MY BRIEF RESEARCH OF THE MATTER SUGGESTS THAT THIS IS A MANUFACTURER ISSUE AND SHOULD BE COVERED BY FORD AND THE DEALERSHIP AS IF IT WERE A RECALL. IT APPEARS THAT FORD HAS CAPITULATED IN SOME INSTANCES AND INSTRUCTED DEALER TO REPAIR AT NO COST. HOW DO I COMPEL THE MANUFACTURER TO DO THE SAME FOR ME?

Mileage: 75,000

THE FAN BLOWER MOTOR WORKS INTERMITTENTLY. THAT IS, IT DOESN'T ALWAYS WORK WHEN ACTIVATED. MOREOVER, IT HAS NOW COMPLETELY STOPPED WORKING. THIS CAUSES EXTREME SAFETY ISSUE WHEN WINDOWS ARE FOGGED UP INSIDE VEHICLE, PREVENTING DRIVER FROM SEEING. HAPPENS WHEN VEHICLE IS DRIVEN AND WHEN STATIONARY.

Mileage: 80,000

2014 FORD ESCAPE AT APPROXIMATELY 51,XXX MILES EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING ON THE HIGHWAY. VEHICLE WAS TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. OVER A WEEK LATER, THEY CONFIRMED THAT THE EPAS HAD FAILED. THERE ARE RECALLS ON OTHER VEHICLES FROM THIS YEAR, FORD REFUSED TO TAKE COMPLETE RESPONSIBILITY WHEN WE HAD CALLED IN TO COMPLAIN. THE DEALERSHIP ACKNOWLEDGED THERE WERE ISSUES, AND SAID THEY COULD HAVE IT FIXED THE NEXT DAY. AFTER AWAITING A RESPONSE FROM FORD, TWO DAYS LATER, THE DEARLER WAS OUT OF RACKS TO MAKE THE REPAIR. WE DID NOT HAVE THE VEHICLE BACK UNTIL ALMOST A MONTH LATER AND OVER $600 (FORD COVERED THE REPLACEMENT RACK BUT WOULD NOT PAY LABOR). UPON INVESTIGATING, WE FOUND THAT THERE WAS A CLASS ACTION BROUGHT UP IN CALIFORNIA THAT NEVER GAINED ENOGH MOMENTUM FOR FORD TO TAKE THE RESPONSIBILITY THEY SHOULD HAVE.

Mileage: 51,000

FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TEST DRIVEN AND SHOWED THAT THE TECH RESET THE COMPUTER MODULE PRIOR TO DUPLICATING THE ISSUE. THE SERVICE MANAGER HAD ME "RESET" THE VEHICLE BY DRIVING IT. WHILE DRIVING 55MPH THE ISSUE REOCCURRED AT 100 MILES AFTER THE SYSTEM RESET. THE VEHICLE WOULD NOT RESTART AND WAS TOWED INTO THE DEALERSHIP. AFTER A WEEK THEY WERE ABLE TO DUPLICATE "SOME" BUT NOT ALL OF THE ISSUES. AFTER SPEAKING WITH THE GENERAL MANAGER OF THE DEALERSHIP THEY DECIDED TO PURCHASE THE VEHICLE BACK BY PAYING OFF THE EXISTING LOAN IN EXCHANGE FOR PURCHASING A 2018 FORD ESCAPE.

Mileage: 80,000

AS I REVERSED OUT OF A PARKING SPACE AND TRIED TO TURN THE WHEEL IT SUDDENLY BECAME VERY DIFFICULT TO TURN THE WHEEL AT ALL. A MESSAGE ON THE DASH BASICALLY SAID "STEERING ASSISTANCE FAILURE - SERVICE REQUIRED". I PUT THE CAR IN PARK, TURNED IT OFF AND THAN TURNED IT BACK ON. THERE WAS NO MESSAGE. 70,376 MILES

Mileage: 70,376

VEHICLE WAS TURNED ON AND THEN SET TO DRIVE BUT LIGHT CAME ON SAYING THERE WAS A STEERING ISSUE AND STEERING WHEEL WAS COMPLETELY LOCKED AND WAS NOT ABLE TO MOVE CAR.

Mileage: 34,182

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL GRINDING NOISE. IN ADDITION, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT, CAUSING THE CONTACT TO VEER INTO OTHER LANES. THE DEALER (BRIARWOOD FORD, 7070 E MICHIGAN AVE, SALINE, MI 48176) WAS NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.

Mileage: 52,000

STEERING RACK BOUND AND VEHICLE WOULD NOT STEER. AFTER LETTING IT SIT THE WARNING LIGHTS DID NOT COME BACK ON AND THE CAR STEERED. DEALERSHIP SAID IT IS ELECTRONIC STEERING AND THE STEERING RACK IS BAD. NO WARRANTY AT 45000 MILES.THIS HAPPENED ON INTERSTATE 95 IN NORTH CAROLINA.

Mileage: 45,000

BACKED UP OUT OF DRIVEWAY THEN SHIFTED FORWARD AND MY POWER STEERING GAVE OUT.THE WARNING ONLY CAME AFTER THE INCIDENT. WAS ABLE TO PULL OVER AND RESTART THE CAR .. NO ISSUE BUT WAS TOLD IT WAS ELECTRONIC STEERING MODULE EPAS. A KNOWN ISSUE BUT WAS TOLD THE RECALL WAS ONLY IN REGARDS TO RECEIVING THE WARNING THAT YOU HAD A FAILURE.

Mileage: 134,000

I STARTED MY VEHICLE, REVERSED THEN PUT IT INTO DRIVE. A WARNING SENSOR POPPED UP STATING STEERING ASSIST FAILURE. THE STEERING WHEEL WOULD NOT MOVE. I PUT THE VEHICLE INTO PARK AND RESTARTED IT. THE WARNING SENSOR NO LONGER APPEARED. I RESEARCHED THIS HAPPENING TO THE SAME VEHICLE MODEL AND IT SEEMS TO BE AN ONGOING PROBLEM WITH THE FORD ESCAPE. SEEMS DANGEROUS TO NOT HAVE A FACTORY RECALL ALREADY , WHAT IF I WERE DRIVING DOWN A BUSY STREET OR HIGHWAY.

Mileage: 61,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE DEALER (CAVALIER FORD GREENBRIER, 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD THE CONSUMER REQUESTED FOR THE MANUFACTURER TO REIMBURSE THE REPAIR COST. *JS *JS

MY STEERING WHEEL LOCKED ON THE CAR ON A TRIP AND I COULDN'T DRIVE THE CAR. IT WAS TOWED TO KOONS FORD ON MONDAY JULY 9TH AND IT WAS NOT EVEN LOOKED AT BY THURSDAY WHEN I CAME HOME FROM MY TRIP. I HAVE TRIED SEVERAL TIMES TO CALL THE SERVICE MAN AND HE WON'T RETURN MY CALLS.

Mileage: 35,500

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ALL ABILITY TO STEER. THE MESSAGE CENTER DISPLAYED ?POWER STEERING ASSIST CONTACT DEALER IMMEDIATELY ". THE VEHICLE WAS TOWED TO THE DEALER (WEHR FORD, 11311 US-60 BUS, MOUNTAIN GROVE, MISSOURI 65711) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,450.

Mileage: 3,450

DRIVING BEGAN TO GET JERKY THEN THE WARNING POPPED UP ON DASH STEERING FAULT SERVICE NOW! AND NOW STEERING IS COMPLETELY GONE CAN NOT TURN LEFT OR RIGHT IT

Mileage: 63,000

POWER STEERING COMPLETELY WENT OUT WITHOUT ANY WARNING OR INDICATOR LIGHTS.WE WERE DRIVING TO MY DAUGHTERS GRADUATION AND WAS COMING AROUND A TURN AND WHEN IT WENT OUT WE COLLIDED WITH A MAILBOX LUCKILY NO ONE WAS INJURED AS WE HAD OUR 4 MONTH OLD GRANDSON IN THE CAR AFTER WE ALL CALMED DOWN WE RESEARCHED THE PROBLEM AND FOUND THAT ALL THE FORD ESCAPE FROM 2008 THROUGH 2011 HAD THE SAME PROBLEM WITH STEERING AND FORD HAS NOT FIXED THIS BECAUSE 2014 VEHICLES ARE HAVING THE SAME ISSUES AT LEAST OVER 1000 COMPLAINTS ONLINE I HAVE READ SO FAR AND I AM SURE THERE ARE MANY MORE.

Mileage: 45,715

WAS TURNING TO PARK MY CAR AT HOTEL, TURNING LEFT, STEERING FROZE, GOT "STEERING ASSIST FAULT NOTICE ON DASH. COULD NOT STEER CAR AT ALL. FROZEN, HAD TO HAVE CAR TOWED BY AAA TO AUTO NATION, FORD DEALER IN BRADENTON, FL. FIRST DAY OF VACATION. HAD TO LEASE A CAR FOR THREE DAYS.

Mileage: 29,416

SEATBELTS DON'T RETRIEVE BACK IN, RUST UNDER STEERING COLUMN

Mileage: 52,000

THE POWER STEERING INTERMITTENTLY WORKS. IT WENT OUT FOR A WEEK, WAS FINE FOR A MONTH AND A HALF AND NOW ISN'T WORKING AGAIN. FORD HAS STATED IT REQUIRES AN ENTIRE NEW POWER STEERING RACK FOR $2100.

Mileage: 29,000

2014 FORD ESCAPE TITANIUM - WHILE DRIVING THE CAR IN DRY WEATHER ON A CLEAR STREET, WITH NO EXTERNAL CAUSES (BUMPS, ACCIDENTS, QUICK MOVEMENTS), THE CAR POPPED UP A MESSAGE THAT SAID "STEERING ASSIST FAULT" AND THE STEERING WHEEL LOCKED UP. IT WAS VIRTUALLY IMPOSSIBLE TO STEER. THE VEHICLE WAS SLOWED DOWN AND STOPPED AND THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE STEERING ASSIST FAULT MESSAGE WAS NO LONGER VISIBLE AND STEERING WAS NORMAL AGAIN. THIS IS A VERY SCARY OCCURRENCE. HAD THE FAULT OCCURRED IN A SITUATION WHERE STEERING WAS NECESSARY IT WOULD HAVE ALMOST CERTAINLY CAUSED AN ACCIDENT. IN RESEARCHING ONLINE, I SEE THIS WAS A RECALL ISSUE WITH PREVIOUS FORD ESCAPE VEHICLES AS WELL AS OTHER FORD VEHICLES SUCH AS THE FORD EXPLORER.

Mileage: 51,000

I WAS DRIVING FORD ESCAPE, SUDDENLY MY POWER STEERING WAS STUCKED AND I COULDN'T MOVE IT. FORTUNATELY IT WAS HAPPENED ON STOP SIGN. I TRIED HARD TO MOVE MY STEERING AND TRY TO PULL MY CAR UPTO DEALERSHIP. I FOUND FORD DID SO MANY RECALLS IN PREVIOUS YEAR. ONE IMPORTANT THING IS THAT MY FORD HAS ONLY 36500 KMS ON IT. I PRESENTED THIS CASE TO FORD DEALERSHIP AND THEY HAND IT OVER $2450 BILL. THIS IS SERIOUS ISSUE REGARDING SAFETY ON ROAD. IT NEEDS TO BE OPEN RECALL FOR THIS ISSUE AND FORD HAS TO FIX THIS PROBLEM.

Mileage: 36,500

POWER STEERING ASSIST FAILURE. NUMEROUS TIMES IN THE LAST MONTH THE POWER STEERING DOES NOT ENGAGE RIGHT AWAY.TODAY 10/10/17 I RECEIVED A WARNING TO SERVICE POWER STEERING ASSIST.VERY COSTLY CANNOT AFFORD 1400 DOLLARS AT THIS TIME.FROM SOME RESEARCH FORD IS AWARE OF THIS PROBLEM.

Mileage: 64,300

A FAULT IN THE ELECTRIC POWER STEERING (EPS) SYSTEM RESULTED IN AN IMMEDIATE LOSS OF POWER STEERING ASSIST WITHOUT WARNING TO THE DRIVER. THIS UNEXPECTEDLY INCREASED THE STEERING EFFORT FORCE NECESSARY TO STEER THE VEHICLE AT LOWER VEHICLE SPEEDS, WHICH INCREASED THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

Mileage: 25,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TOWED TO MULLINX FORD (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608), BUT HAD NOT YET BEEN DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,334.

Mileage: 17,334

POWER STEERING GOES OUT WHEN YOU STEP ON THE ACELATOR TO MERGE INTO TRAFFIC AND THE VEHICLE ATTEMPTS TO STALL TAKING OFF FROM STOP SIGN. ALSO AT 14000 MILES I WAS TOLD ALL FOUR WHEELS NEEDED ALIGNMENT AND I DID NOT ASK THEM TO CHECK ALIGNMENT. I WAS TOLD I GET 30 PLUS MPG AND HAVE NOT BEEN ABLE TO GET OVER 24 MPG

Mileage: 14,000

STEERING ASSIST FAILURE SERVICE REQUIRED WARNING SIGN CAME UP. STEERING WHEEL STOPPED WORKING BECAUSE REALLY TIGHT AND WOULDNT TURN AT ALL. VEHICLE WAS LUCKILY STATIONED WHEN DISCOVERING THE PROBLEM BUT PROBLEM CONTINUED TO OCCUR WHILE VEHICLE WAS IN MOTION AS WELL

Mileage: 26,000

NOVEMBER 21ST, 2016 RACK AND PINION FAILED AT 32,300 MILES ON A 2014 FORD ESCAPE 4X4 TITANIUM. 2.0 TURBO. DEALERSHIP SAID IT WAS DEFECTIVE AND UNIT WAS MAKING A "RATCHET" NOISE WHEN TURNED. DEALERSHIP SAID IT WAS ALL COVERED UNDER WARRANTY AND REPLACED UNIT AT NO CHARGE. ONE MONTH LATER SERVICE MANAGER CALLED ME AND SAID IT WAS NOT COVERED UNDER WARRANTY, EVEN THOUGH MY VEHICLE IS LESS THAN THREE YEARS OLD AND HAD UNDER 36,000 MILES, EVEN AT THE TIME THEY CALLED IN DECEMBER 2016. LAST FORD I WILL EVER OWN. THIS IS MY WIFE'S CAR AND THE PORSCHE DEALERSHIP THAT SERVICES MY VEHICLE NEVER TREATS ME LIKE THIS. DEALERSHIP EXPECTS ME TO PAY THE BILL NOW. AFTER TELLING ME PREVIOUSLY IT WAS COVERED UNDER WARRANTY.THINKING ABOUT GETTING A LAWYER JUST FOR PRINCIPLE OF THE ISSUE TO DEAL WIH THE DEALERSHIP.

Mileage: 32,300

WHILE DRIVING 50MPH JUST BEFORE 90DEG. CORNER LIGHT CAME ON DASH POWER STEERING JUST QUIT. WAS BARELY ABLE TO PULL OVER AND STOP. I SHUT CAR OFF AND CHECK FOUND NOTHING. WHEN I RESTART PROBLEM WENT AWAY TOOK CAR TO DEALER BUT IT READ NO CODES SO THEY WONT DO ANYTHING. SO WHEN WILL IT HAPPEN AGAIN? FIND HARD TO BELIEVE WHEN HOOK UP IT ONLY READS WHAT IS WRONG AND NO HISTORY OF WHAT HAPPENED.

Mileage: 10,000

TL* THE CONTACT OWNS AS 2014 FORD ESCAPE. THE CONTACT STATED THAT THE WHILE MAKING A LEFT OR RIGHT TURN AT VARIOUS SPEEDS, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. UPDATED 10/06/16*LJ *TR

Mileage: 51,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION BLEW OUT AND THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VEHICLE VIN WAS NOT AVAILABLE.

Mileage: 48,000

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL SUDDENLY SEPARATED FROM THE VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MECHANISM WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

THE STEERING WOULD NOT CENTER AND LOST POWER AND LOCKED UP COULD NOT TURN RIGHT OR LEFT. *TR

Mileage: 39,450

CAR JUST EXITED THE HIGHWAY. DROVE APPROXIMATELY A QUARTER MILE AND MADE A RIGHT TURN. THE STEERING LOCKED UP IN MID TURN. FORTUNATELY THERE WERE NO CARS PARKED ON THIS PARTICULAR STREET OR THERE WOULD HAVE BEEN AN ACCIDENT. MANAGED TO STRAIGHTEN WHEEL AND ABLE TO PULL IN A PARKING SPOT. CAR'S ELECTRICAL SYSTEM STARTED SHUTTING DOWN TO SAVE BATTERY POWER. HAD CAR TOWED TO FORD DEALER. THEY SAY THE ALTERNATOR WAS WEAK. FIVE DAYS AFTER THE INCIDENT AND STILL WAITING FOR THE PART. LOST CONFIDENCE IN THE PRODUCT. CAR IS NINE MONTHS OLD. *TR

Mileage: 8,600

MY WIFE PULLED UP DRIVEWAY, I HAPPENED TO BE OUTSIDE NEXT TO CAR WHEN SHE PULLED IN. WE SUDDENLY HEARD LOUD CRUNCHING SOUND AND SHE STOPPED. WHEN WE FOUND NOTHING I ASKED HER TO BACK UP. WE HEARD CRUNCHING SOUND AGAIN AND SHE SAID THE STEERING WHEEL WAS NOT CONTROLLING CAR. SHE IMMEDIATELY STOPPED. WE DISCOVERED RIGHT FRONT WHEEL PUSHED AGAINST TIRE WELL OF BODY FRAME. NEXT DAY WHEN TOW TRUCK LIFTED CAR, WE DISCOVERED THE BALL JOINT ASSEMBLY HAD COME APART. PERRY FORD (SAN DIEGO) CONFIRMED BALL JOINT APPEARS TO HAVE COME APART WITHOUT ANY OBVIOUS SIGN OF DAMAGE DUE TO IMPACT OR DRIVER FAULT. NOTE: MY WIFE HAD JUST COME OFF FREEWAY, TRAVELING 15 MILES FROM WORK AND 1 MILE FROM OFF RAMP TO OUR HOME. IF SHE HAD BEEN JUST ANOTHER 5 MIN ON FREEWAY TRAVELING 65-70MPH...I HATE TO IMAGINE WHAT WOULD HAVE HAPPENED. PLEASE INVESTIGATE THIS MATTER WITH FORD. *TR

Mileage: 12,000

I WAS WAITING IN LINE TO ENTER THE FREEWAY. A YELLOW WARNING SIGN CAME ON IN THE CAR, AND THEN THERE WAS NO CONTROL OF THE STEERING WHEEL. IT LOCKED. I WAS ABLE TO CRANK ON IT WITH ALL MY STRENGTH, PUT ON MY HAZARD LIGHTS, AND MY DAUGHTER HUNG OUT THE WINDOW TO WAVE US OVER A FEW INCHES TO THE RIGHT. I THEN ENTERED A SAFE LOT TO CALL ROADSIDE ASSISTANCE. BUT, WHILE I WAS ON THE PHONE WITH THEM, THE YELLOW LIGHT WENT OFF, AND THE CAR STEERING WHEEL MOVED. *TR

Mileage: 13,400

STEERING WHEEL SUDDENLY STOPPED WORKING WHEN I STOPPED AT A GAS STATION AND GAVE AN ERROR MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". CAR IS BARELY 3 MONTHS OLD. *TR

Mileage: 4,155

11/13. HAD CAR FOR 2 MONTHS. STOPPED FOR GAS, FUELED UP GOT IN TO LEAVE POWER STEERING GONE. HAD TO CALL HUSBAND TO COME GET CAR AS I COULD NOT TURN THE WHEEL. HAD VEHICLE TOWED TO FORD DEALER. DEALER NOT HELPFUL, SAID THEY WERE ABLE TO SEE POWER STEERING WAS LOST UNABLE TO FIX. VEHICLE OR COMPUTER SOMEHOW FIXED ITSELF? HAPPENED AGAIN 8/22/14. THANKFULLY IT HAPPENED IN FRONT OF MY HOME & DID NOT NEED ASSISTANCE. HAVING VEHICLE TOWED TO FORD DEALER IN AM. *TR

Mileage: 2,000

POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS. *TR

Mileage: 5,000

THE VEHICLE'S STEERING IS TOO SENSITIVE AT HIGHER SPEED. GENERALLY SPEAKING ABOVE 65 MPH ANY MOVEMENT OF THE STEERING WHEEL WILL CAUSE THE VEHICLE TO GO THAT DIRECTION. WHEN A CORRECTION IS MADE, THE VEHICLE GOES THE OPPOSITE WAY (TOO MUCH) WHICH TENDS TO MAKE VEHICLE FEEL AND LOOK AS IF IT WANDERS ON THE ROADWAY. FROM WHAT I UNDERSTAND THIS IS DUE TO "ELECTRONIC STEERING." MANY COMPLAINS ARE FOUND ONLINE OF THE SAME PROBLEM WITH OTHER DRIVERS. THIS IS A DANGEROUS CRASH CAUSING PROBLEM AND DRIVERS NEED TO BE ON HIGH ALERT FOR THIS POTENTIAL PROBLEM. I WOULD THINK IF THIS IS INVESTIGATED, CRASHES WITH CAUSES OF DRIVER INATTENTION WHEREAS A VEHICLE GOES OFF THE RIGHT SIDE OF THE ROAD OR LEFT OF CENTER, SENSITIVE STEERING MAYBE THE ROOT OF THE PROBLEM IN MANY CASES. THE VEHICLE HAS BEEN INSPECTED BY TWO FORD DEALERSHIPS AND FOUND NOTHING WRONG. I FEEL THIS IS A ENGINEERING PROBLEM SUCH AS THE IGNITION SWITCHES ON THE GM PRODUCTS. THIS WAS ALL POINTED OUT TO THE REGIONAL CUSTOMER SERVICE MANAGER HEATHER NABB. FORD'S RESPONSE TO THIS PROBLEM IS UNTIL THERE IS A "FAILURE", THERE IS NOTHING THEY WILL DO. *TR

Mileage: 2,000

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMILAR LOOKING CLIMATE CONTROL BUTTON. POWER STEERING AND BRAKES WERE LOST WITH ENGINE OFF AND CAR IN MOTION. I CONTACTED FORD MOTOR COMPANY AND THEY REFERRED US TO THE DEALERSHIP. THIS IS A DANGEROUS DESIGN FLAW. *TR

Mileage: 9,600

I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED ON MY CAR. I AM NOT COMFORTABLE WITH IT BUT THEY SAID THEY CANNOT GIVE ME A NEW CAR. *TR

Mileage: 275