2017 FORD ESCAPE Electrical System Problems

Backup Camera display had lines then went blue and black. Backup camera no longer detected

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle started to shake and vibrate and decelerate. The vehicle was taken to a nearby mechanic who diagnosed that the alternator and alternator belt had failed and needed to be replaced. The alternator and alternator belt were replaced, and the vehicle was repaired. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the vehicle decelerated, and the steering wheel was difficult to control. After stopping the vehicle and shifting to park(P), the vehicle rolled backwards causing the driver to activate the parking brake. The vehicle was towed to the local mechanic who diagnosed that the transmission needed to be replaced. The transmission was not yet repaired. The manufacturer and local dealer were not contacted regarding the failures. The failure mileage was 107,000.

Mileage: 107,000

The contact owns a 2017 Ford Escape. The contact stated that the tailgate unexpectedly opened while driving. The contact stated that the tailgate could be opened manually or with the key fob. The contact stated that depressing the button near the tailgate failed to open the tailgate. The tailgate ajar message was displayed. The contact attempted to resolve the issue by changing the key fob battery, but the issue persisted. The local dealer was contacted and suggested a diagnostic test be performed. The vehicle was not yet repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.

Mileage: 65,000

The seat stopped working. The ford almost gave out on me multiple times today. On the highway and twice on the road. Apparently this vehicle has been recalled plenty of times. It has something to do with bush wiring. The seat will not adjust or move forward and the windshield wipers don’t work. It basically gave out and will not reverse.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle started shuddering intermittently. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed with alternator and pistons failure. The second mechanic replaced the alternator; however, the failure persisted. The vehicle was taken back to the second mechanic, where the contact was informed that there was oil and coolant dilution, and metal shavings were found inside the engine. The dealer and the manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 134,003.

Mileage: 134,003

When using automatic start stop I get a message to put in park and restart.

Parasitic draw in battery that Ford can't find reading for. Paid almost 1k in parts they suggested ' may' work along. Did not work and told us not to call corporate because they'll just tell us to go back to dealer. Then engine throws a p0303 code. Cylinder 3 seems to have the death sentence these cars are facing. We still owe 9800 on this car. It has 70k miles. The battery issue has been problem for over a year. It's our family car so never unsafe for my wife to be stranded with a child somewhere because the battery might die. And now the engine may seize. From reading all over, Ford was certainly negligent about this issue and it's sad so many people are in the same situation as our family

My car is having a coolant intrusion/ head gasket failure. There is a recall already for my car which was code CSP 21N12 for this issue. Yet when I put in my VIN for CSP coverage it shows no recalls for my vehicle. I have a 2017 ford escape eco boost 1.5L. It matches the make , year, and engine for the problem. My car is misfiring, white smoke from exhaust from cold start , and having coolant loss with no dripping on the ground.

This vehicle has had multiple issues with starting. But now there’s a “Steering Assist Fault” that clearly ford is aware of but has decided that manufacturing this vehicle anyway was the way to go. The vehicle won’t start again now because of this issue. What happens is the vehicle loses its assisted steering and sometimes while driving which is extremely dangerous.

Odometer Fraud. The contact purchased a 2017 Ford Escape. The contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 66,000, and at the time of registration, it was discovered that the mileage was 199,000.

Mileage: 199,000

The contact owns a 2017 Ford Escape. The contact stated while driving at undisclosed speeds, the 9-1-1 Assistance and seat belt warning alerts activated. The contact stated that the key fob sensor intermittently failed to recognize the key fob inside the vehicle with the message "No Key Detected" displayed on the instrument panel. The vehicle was taken to a dealer however, the failure was not duplicated. The contact stated that during cold starts, the vehicle hesitated, and the RPM became elevated. There was no warning light illuminated. In addition, the contact stated while driving 40 MPH, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the check engine warning light was then illuminated. The vehicle was taken to Eby Ford (2714 Elkhart Rd, Goshen, IN 46526) where the vehicle was diagnosed with coolant intrusion into engine and cylinder #4. The contact stated that the engine relay was replaced after the vehicle failed to start. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was unknown.

My warning light went off for misfire in plug 3, then proceeded to set off warning light that temperature was too hot to stop immediately. Took to mechanics, something with the coolant system and it blew my motor. Second motor put in, it was not compressing correctly now waiting on 3rd motor. Also there is no sound coming from my speakers and my radio module will not allow me to change from am to fm. Bluetooth will connect but with no sounds

I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .

Engine block problems , fluid leakage.

Transmission failed turbo failed electrical systems failed.

2017 short block was replaced in the engine. Only to find out recalls for engine coolant has been leaking into the engine again. Year models built Sept 17, 2015 to year April 8,2019 at lewyviell Kentucky. Ironically my car was made at this location where the cars have been recalled from March 25, 2017. My car was made and the only thing ford company did was replace the short block not the entire engine. And not with the new engine recalls that started on June 9, 2022. That I already mention was the series of cars made at that plant.

Vehicle have an engine light went in for service It was leaking coolant in number 3 cylinder Due to a bad design on Engine needed to replace hole engine

Brakes have failed twice and been repaired. Several sensors have failed and been repaired. The engine failed and had to be totally rebuilt. The vehicle has only 45000 miles. Minor, but paint has peeled down to bare metal. The engine has just been repaired by dealership - it was a bear to get that accomplished. Ford Corporation would not assist but the dealership itself was very proactive. When the incident happened several warnings came on but did not stay on - stopped right in the middle of a street which in my view created a huge safety hazard . We were able to restart and get off the road but had to have it towed. It would not go faster than 5-10 mph. I have done much research on the vehicle to find out that this failure was due to a design and numerous manufacturing flaws - coolant leaked into the engine block and cracked the heads. Ford Corporation has known this for a long time and was not forthcoming when the other repairs were done. The paint and the brakes are also well known problems. The vehicle is now repaired but the question is - for how long? It was inspected through Sam Galloway Ford in Fort Myers FL. I don’t feel like I can even sell/trade the vehicle and pass these issues on to someone else. Ford is certainly not being fair to other drivers who are having the same EcoBoost engine problems.

My ford escape was diagnosed 12/31/2024 with a slight coolant intrusion. The dealership said my escape would require a new short block engine at the tune of $7555.28. I still owe $5800. I bought my car 12/2020 from a ford dealership with 3rd party extended warranty with 45k and now vehicle has 72k. Ive been having vehicle serviced at different ford dealership located closer to my house.

Rear passenger brake light failure. Available for inspection upon request. Car system did not alert upon start that there was a malfunction. Safety of myself and others at risk. Was nearly rear ended and the other party shouted at me to get my taillight fixed as they did not see me brake due to passenger taillight outage. Inclement weather was occurring. No police involvement or report. Upon closer inspection rear passenger taillight was filled halfway with water. When taken to dealership they advised nothing was wrong but the taillight needed exchanged. Upon investigating online it seems THOUSANDS of customers are dealing with this issue and it is an inherent safety risk to many.

The contact owns a 2017 Ford Escape. The contact stated that white smoke was coming from the exhaust pipe with several warning lights illuminated. The crankshaft position sensor, power control module short circuit sensor, and other warning lights are illuminated. The contact had reset the sensors however, the failure persisted. The contact stated that the coolant was leaking however, there was no location of the leak. The contact stated that driving and then shifting into the park(P), the vehicle went into LIMP Mode. The vehicle was returned to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 80,000.

Mileage: 80,000

Was driving and suddenly steering became very difficult. It became hard to turn.

The contact owns a 2017 Ford Escape. The contact stated that upon entering the vehicle, the contact became aware that all the electronics had failed to turn on, after which the contact became aware that the battery was dead. The vehicle was taken to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that there was an electrical parasitic draw, consciously resulting in a dead battery but was unable to locate the electrical parasitic draw point. The contact stated that the vehicle was currently on the fourth replacement battery due to an electrical failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 30,000.

Mileage: 30,000

Both rear side/outer brake lights have failed. They are BOTH full of water. The plastic fused/welded seam along the top has completely separated and allows the unit to FILL with water. This has then resulted in electrical short, water in wiring plugs/harness, failed LEDs. The vehicle will end up with NO easily visible brake lights. It is a MAJOR safety issue. 2017 Ford Escape SE. This should be IMMEDIATELY evaluated and a recall/replacement program issued. Thank you.

The power steering assist failed suddenly while my wife was driving the vehicle with our children in the car. She couldn’t control any steering. I’ve sought help from the dealer multiple times, but they haven’t been helpful. No prior warnings as far as warning lamps etc.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was able to be jumpstarted. The contact stated that a system failure warning light was illuminated. The battery was replaced; however, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the CPU motherboard had been wiped. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,480.

Mileage: 156,480

The contact owns a 2017 Ford Escape. The contact stated that the instrument cluster was inoperable. Additionally, the contact stated while driving 15 MPH in a parking lot, the vehicle stalled. The contact was able to restart the vehicle and drove to the residence; however, the vehicle failed to exceed 10 MPH while driving. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant intrusion had caused the engine block to overheat and to fracture. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 119,000.

Mileage: 119,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic, and it was determined that the spark plug and an ignition coil in cylinder #4 needed to be replaced. The spark plug and coil were replaced. The contact stated that the failure reoccurred after the repair, the vehicle was taken to a second mechanic and it was determined that the ignition coil and spark plug needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact then took the vehicle to a third mechanic, and the vehicle was diagnosed with a manufacturer defect and had carbon in the engine that was caused by a coolant leak, which made the spark plugs crack. The mechanic advised the contact to reach out to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

Mileage: 109,000

Since last four months I get multiple warning lights with alarm in my car . 1) Engine failure contact dealer immediately announcement 2) steering assist failure announcement ( & steering becomes heavy) 2) Hill assist failure 3) rear park aid failure announcement 4) 911 assist is not operational contact dealer . The odometer and speedometer goes blank and I can not see what speed I am driving at. I have given my car to dealership 4 times so far. For multiple weeks. still the same issue. I am not getting any replacement vehicle . I am concerned about safety of my, my family and other people on the road. I need help to get a reliable vehicle that I can use safely. I have valid extended warranty. I have attached example invoice showing I was asked to pay lot of money out of pocket ispite of having warranty.

The contact owns a 2017 FORD Escape. The contact stated while driving the vehicle, it ran rough and the contact noticed the cooling level was low. No warning lights was illuminated. The vehicle was taken to the dealer and the water pump was replaced. However the failure persisted. The contact referenced NHTSA Campaign Number: 22V416000 (Engine and Engine Cooling, Electrical System) as a possible solution however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 84,000.

Mileage: 84,000

Because Ford company has used peanut oil I have rodents getting into my car causing major damages

my car randomly would not start upon shutting car off and returning to vehicle the car would not start with the keys that was given to me from the dealership that i purchased the vehicle from. it has been having coolant issues where it was reading high temperature then would go back to normal operating temperature very shortly and would happen off and on. it was serviced for this issue at Boubin Automotive in Waterloo, Iowa and they stated that it was empty on coolant refilled it and seemed to not have any leaks and it drove fine for a few weeks and then had the coolant issue where the car would read high temperature then would go back to normal and kept doing so. The day i parked it and returned to it and it would not start it showed high temperature immiedately and would not start. had it towed to a mechanic shop habhab's towing in ames iowa where they stated there was no coolant in it once again and they pressure checked the vehicle and it passed the pressure test for the motor but had no coolant in it, and still would not start stating that the pcm is bad in the vehicle. it has shown the exact signs of the recall in this vehicle that ford has released and i am trying to get the car covered under the recall because its showing the exact same issues as the new recall that was put out. please contact me at [XXX] is my cell phone number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Liftgate wont open. It’s been going in and out for the past 3 years. Some times it opens, most times it doesn’t. Now it won’t open at all.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle failed to start intermittently. There was no warning light illuminated. The contact connected a voltmeter to the battery, but no electrical failure was found. The contact notified the dealer where the vehicle was purchased. The dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 83,000.

Mileage: 83,000

The KNOWN issue with the 1.5L ecoboost engines happened to my 2017 Escape at 79k miles right after having a the transmission shifter cable bushing recall fixed. Coincidentally, it didn't have the extensive issue before bringing it in for the recall and also ,coincidentally, my warranty expired last month and they told me it's my problem.

When driving the vehicle an error pops up stating steering fault service now. When this pops up the steering tends to go tough. If you turn off the vehicle and turn it back on the error goes away and the system does not store any codes. There is no reason or repeat action to trigger this error. It was coming up monthly and the last month has popped up 3 times. This is a huge issue especially for myself who has kids and if something happened to my steering while driving I would be screwed. I have attached one service invoice but have been to a dealership 3 total times to get this issue looked into.

Both low beam headlights went out at the same time. Took it to the dealership and they were able to replace the bulb on the driver's side, but are telling me that the entire headlight assembly needs to be replaced on the passenger side for the light to function. I asked why, (headlight assembly replacement is more that $1600), and they said that the wiring may have burnt out in the assembly. Attached both the estimate for repair for the new assembly for passenger side and the actual repair I had done to change the bulb on the driver's side. I called Ford as I'm seeing similar issues on various Ford Escape forums online and they informed me that there were no recalls for this issue and that nothing could be done other than paying for the repair.

Unfortunately, this vehicle has had an ongoing electrical safety issue and Peoria Ford has failed to properly address the concern. The issue is, while driving down the road intermittently the door open and not park indication comes on, then all the electronics start flashing randomly, the radio and A/C start working intermittently then stop altogether, and all electronics go out, everything out, no lights, no dash indications, nothing.

I went to pick my child up from school, the escape was doing great went across the highway and the car shut down saying couldn’t find the key fob! I tried to crank the car back up to get out of the middle of the road so we wouldn’t get hit and the escape wouldn’t detect the Key Fob. We had a mechanic look at it. He thinks it is the body control module. This is a safety issue that my car quit without any warning at all and me and my child could have been hurt badly. This needs to be brought to someone’s attention cause this could happen to someone else. NO WARNING at all that my escape was going to come to a STOP and not crank!!! Very dangerous!!

Auto restart stopped working Coolant leaking into 2 cylinders, causing full engine replacement

In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.

I was driving the vehicle and then on the dash message board. There was a warning message that said the transmission is not in park and the car shut off on the highway. The vehicle would not start the vehicle gear would not move even when the key was on in the on position, I took the vehicle in to Summerville Ford in Summerville South Carolina, and they advised me that everything was OK with this car they hooked it up. They were no codes that popped up however, the very same day the same thing happens again I have looked at various different forms and this is a known issue with a 2017 Ford escape and other model vehicles. This is a safety hazard and this needs to be rectified immediately. In reviewing the various different forums it all points to a defective fuse near the battery. This is very unsafe. The Ford dealership claims to not be able to replicate the issue but as soon as I leave the dealership it happens again.

Last month I was at one of our clients location, I arrived on-site and parked the vehicle on one of there designated parking spots. I proceeded inside and came back out approximately 1 H.R. later and got inside the car and proceed to turn the ignition on the vehicle and car refused to start. I immediately called AAA they attempted to jump start the vehicle and that failed. They then proceeded to check the battery and the battery is fully charged. Then AAA proceeded and removed the starter relay switch and bypassed the relay switch and the vehicle still refused to start-up. I then proceed to tow the vehicle and it was towed to Gaudin Ford. The vehicle as been in the shop numerous times regarding this matter and the battery as been replaced been numerous times and I have been told that it’s fixed. I was recently told by Gaudin Ford, that they can’t duplicate the problem. And I was told by “ Wheels” who currently owns the vehicle that the case is closed.I refused to drive a company car that is unsafe and being told by both parties that their is nothing wrong with the vehicle, but I keep getting stuck in the car. This is my current situation. Thank you.

2017 FORD ESCAPE- Consumer states: " I would like to lodge a safety hazard complaint with N.H.T.S.A. Prompt resolution is requested. I purchased this vehicle from Peoria Ford in December 2018. Unfortunately, this vehicle has had an ongoing electrical safety issue and Peoria Ford has failed to properly address the concern. The issue is, while driving down the road intermittently the door open and not park indication comes on, then all the electronics start flashing randomly, the radio and A/C start working intermittently then stop altogether, and all electronics go out, everything out, no lights, no dash indications, nothing. Essentially, it just became a Model A. The mechanical functions keep working, but no headlights no turn signals, (at night), no wipers, no dash indications everything dead, no speedometer, no interior lights, nothing just a dumb vehicle barreling down the road. Again, this is intermittent, it might happen, then it might not. This vehicle is a danger to drive, however Peoria Ford has shown nothing but indifference to fix this issue. Now I have brought this vehicle multiple times, yet their disregard for finding the issue has come to the point of frustration. Therefore, this has left me with no other option but to lodge an official complaint with The National Highway Traffic Safety Administration. Now, I am not asking for anything free, if the appropriate warranties apply, then good, if not I will pay. I took the vehicle once to Peoria Ford, the agent called a mechanic over to look at the video, his first reaction was, "I am not digging through that thing to find a short." I am a customer standing right in front of him! What kind of business do you run there? They then said bring it in when it is doing it. Really!? What part of intermittent do they not understand, that is why I took a video. Look, I know this is a known issue as one of the employees told me of a lady with the same concern on her Escape, and that even though after they changed the ECM her issue still persisted. They changed the

The contact owns a 2017 Ford Escape. The contact stated that the rear driver’s and passenger’s side taillight lenses had started to detach. As a result of the failure, water started to enter the taillight housings. The contact stated that due to the water intrusion, several warning lights were intermittently illuminated and malfunctioned. The vehicle was taken to an independent mechanic where it was diagnosed that the taillight assemblies needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 60,000. The VIN was unavailable.

Mileage: 60,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 55 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, ignition coil, and cylinder #4 needed to be replaced; however, the failure reoccurred. The contact also stated that the vehicle was idling rough. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was stopped at a traffic light, the vehicle lost motive power and failed to restart with the Auto Start/Stop feature. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 53,000.

Mileage: 53,000

The car has suffered from multiple problems since 2020, where each time I would take it to the shop to be assessed.. The transmission, the electrical, and I have suffered from mental illness due to me being afraid to drive in the car. There was no way to get it diagnosed for the specific recall. I have spent $15,547.50 in mostly the same repairs. I have bought a total of 13 tires. Had to get the front suspension fixed, the struts, rental cars, had to get new brakes and rotos 3 times, wheel bearing replacement, had to get a second key cut, and the car reprogrammed, car makes a loud noise and it was not able to be diagnosed, purge valve assembly, spark plugs changed 2 times, and of course regular oil changes every few months. My check engine light has never come on. I have gone to the ford service cener, grease monkey, valvoline, good year, jiffy lube, tune up clinic, c&p auto repair. There were 2 recalls on the ford escape 2017 causing my car to not be able to be on brake without it shaking uncontrollablly. Every time a car issue would arise I would immediately go to a car shop. I am afraid to drive the vehicle due to the shifter not going into park. My daughter has missed muliple days of school due to the ongoing car issues. Her school is aware of the persistent car issues. We are homeless so we rely on the car 100%. I will be able to send all documents when you are ready.

Mileage: 129,994

The contact owns a 2017 Ford Escape. The contact stated that the vehicle failed to start four days after NHTSA Campaign Number: 22V413000 (Power Train) repair was completed on the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where the battery and spark plugs were replaced; however, the failure persisted. The dealer informed the contact that there was an additional fee for the diagnostic tests to be performed on the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,292.

Mileage: 81,292

My low beam headlights go out about every 60 days. I find myself having to drive home... once with both lights failing at the same time. This is discussed in many on-line forums and seems to be a common problem with this car.

The contact owns a 2017 Ford Escape. The contact stated while pulling out of a parking lot, the vehicle shuddered and lunged forward. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated that while driving 65 MPH, the failure recurred, and the vehicle stalled while exiting the highway. The contact veered to the side of the road and restarted the vehicle. The contact was able to continue driving. The contact stated that the Auto START/STOP feature engaged independently whenever the failure occurred. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 39,000. The contact was instructed by the dealer to drive the vehicle for 100 miles to reset the components. However, the vehicle only made it about two blocks from the dealership before losing engine power again. The vehicle still remains at the dealership as it is still undiagnosed and unsafe to drive.

Mileage: 39,000

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle started shuddering and slightly decelerated. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs were misfiring. The independent mechanic related the failure to Ford Campaign Number: 21N12. An unknown dealer was notified of the failure but provided no assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 21N12 due to the mileage. Additionally, the manufacturer advised the contact that NHTSA was responsible for the parameters for the recall and referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.

Mileage: 98,000

I was stopped at a red light, in Drive, when the car suddenly died. All the screens went black and the engine cut. I was also unable to use my electric locks or hazard lights. The car was eventually jumped, driven to a mechanic for the alternator and battery checked, with battery changed. Since receiving my car back with new battery, the media console does not work. Buttons illuminate but don't do anything, screen only shows time/date/temperature and backup camera. No SYNC, radio, bluetooth, CDs. Ford support attempted multiple resets with no change.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to the local mechanic who was unable to determine the cause of the failure. The contact stated that the failure had occurred on several occasions. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The approximate failure mileage was 130,000.

Mileage: 130,000

Repeated failure of passenger side low beam headlight bulb. The bulb has burned out 3 times within less than one year. No visible issues were found with the headlamp assembly. All new bulbs purchased to replace the previous, without defect, but have continued to fail. The first failure occurred in October 2021. Second failure in January 2022 and currently, the third failure October 2022.

In 2020 my headlights just went out one day. All the fuses were good the bulbs were good and Ford replaced the BCM (Body Control Module). Luckily it was under the warranty because I only had approximately 28,000 miles. Fast forward to 2022 with approximately 49,000 miles, I was driving home late one night and the same issue happened while I was driving. Since the replacement in 2020 I have had to replace both headlights 3 times, this time replacing the headlights is not working and apparently, I will have to replace the BCM again. This apparently is the main computer system in the car, and it was very dangerous because the lights just went out at night. Upon further research several people are having the same issue; and have reported the problem on several webpages. (https://www.fordescape.org/threads/headlights-keep-going-out.116796/) (https://www.justanswer.com/ford/ioe1u-low-beam-headlights-stopped-working-2017-ford-escape.html) and many more pages and complaints when you google “2017 Ford Escape Lights stopped working” According to Ford customer satisfaction, they said that no one else has reported this, however, I don’t believe it with the number of complaints that I noticed with just one search. Had it only been one time I would deduct that it was one bad part, but due to the continued problem with the same issue, it appears to be a severe safety concern that Ford is refusing to remedy.

The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p

I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The

After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.

Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.

The contact owns a 2017 Ford Escape. The contact stated that while the engine was idling at a stop light, the vehicle lost motive power. The contact stated that a “Shift to Park and Restart Vehicle” message was displayed. The contact stated that the failure also occurred while slowing down to stop the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Mileage: 20,000

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

On 06/07/2022 I started my car in the morning and as I put the car in reverse I was greeted with a message "engine is hot pull over safely" the heat gauge was all the way to the top. After 1/2 block I turned around and pulled back in the driveway. The engine was running roughly and kept turning off. We opened the hood to check the coolant and it was empty. We put water in the radiator so I could go to a nearby store for antifreeze/coolant, but the car was running so roughly and wouldn't accelerate, so after a couple of blocks I turned around and went back to my driveway. Trouble shooting research uncovered many many 2017 Ford Escape eco boost models have had this exact experience, yet there are no recalls... Please advise my next steps regarding proceeding from here. My car only has 42,000 miles on it and I still have 4 yrs of payments to make...

While driving, the vehicle turned off. Got to side of road. Towed. Code stated camshaft position sensor

Three weekends in a row my vehicle failed to start. No power, no lights, nothing. Figuring that the issue was the battery, I went to Orilleys and got a new battery. The salesperson at the time said the old battery still had a good charge and is not sure why the car wouldn't start. I went ahead and got the new battery, anyway. Installed it and the car started. The very next weekend the same thing happened again (with a new battery). After 30 or 40 minutes of trying, the engine will start. This has happened, consistently, over the last 3 months. I do not have any other equipment plugged into my vehicle.

Wiring harness rubbed on frame. It blew a fuse, disabled hill assist, traction control, and AWD.

Upon parking the vehicle in my driveway, the vehicle would not turn off after turning off he ignition and removing the key. All the dash lights were on as the would be normally and the engine remained running. Tired everything including in and out of gear, driving, turned key on and off several times, tired both keys. Googled and seen there had been similar issues with earlier models that resulted in a recall, but this is a 2017. Found some online suggestions and after an hour figured out where the fuel pump fuse was and removed it and the engine stopped. The dash still stayed lit up and had a warning to get engine serviced. Put key in ignition and turned to run not start position and vehicle cranked and tried to start. Could not get dash console to power down or look the doors, the horn would beep twice every time I tried to lock the doors. Ended up disconnecting the battery to kill the power to everything. Plan to take it to Ford today if I can get it started again.

PURCHASED NEW 2017 FORD ESCAPE SE 4WD IN 2017 - OVER THE PAST SEVERAL MONTHS INTERMITTENT SHUT OFF WHEN AUTO STOP ENGAGE AT A STOPLIGHT. THEN WILL NOT RESTART. WARNING LIGHT COMES ON PUT CAR IN PARK. SOMETIMES HAVE TO CALL AAA FOR ASSISTANCE. SOMETIMES RESTART AFTER 20 TO 50 MINUTES. THE INCIDENT HAPPENS WITHOUT WARNING IN DANDGEROUS SITUATION WITH ONCOMING CARS AT HEAVY INTERSECTIONS. AND DO 3 TO 15 MILE TRIPS AND PARK CAR. SOMETIMES THE CAR WILL NOT START/CRANK. CALL AAA FOR ASSISTANCE. SOMETIMES RESTART/CRANK AFTER 45-50 MINUTES ON ITS OWN. CHANGED BATTERY. NO SHUT OFF FOR A FEW WEEKS. INCIDENTS RETURNED. TOOK TO DEALER TWICE. LAST VISIT DEALER WAS ABLE TO REPRODUCE THE SHUT OFF. EEC TEST AND FOUND CODES P06E9 AND P164C. REPROGRAMMED BCM. DRIVEN 6 DAYS SINCE REPAIR. ONE INCIDENT OF SHORT TRIP, PARK, NO RESTART. CALLED DEALER. TRYING DISENGAGE AUTO STOP BUTTON.

WHILE DRIVING, MY CHECK ENGINE LIGHT WENT ON, AFTER I GOT GAS, THE CAR STALLED SEVERAL TIMES BEFORE STARTING THE CAR. WHILE DRIVING HOME, I GOT A "HIGH TEMPERATURE WARNING, PULL OVER SAFELY" ALSO MY HEAT WAS BLOWING COLD AIR. AFTER TAKING MY CAR IN, A TUNEUP WAS DONE AS WELL AS ROUTINE OIL CHANGE. I WAS TOLD RADIATOR COOLANT WAS LOW. AFTER A FEW DAY, THE SAME THING HAPPENED AGAIN, TOOK BACK TO THE MECHANIC AND THEY FOUND THAT THE COOLANT IS LEAKING BUT FROM DEEP INSIDE THE MOTOR AND WILL COST THOUSANDS OF DOLLARS TO REPAIR AND I WILL BE BETTER OFF TRYING TO TRADE IN MY CAR.. THIS IS A KNOWN DANGEROUS FORD ISSUE AND THIS CAR NEEDS TO BE RECALLED. MY CAR HAS BEEN WELL MAINTAINED SINCE I GOT IT 2 YEARS AGO.

Mileage: 81,000

MY CHECK ENGINE LIGHT CAME ON A FEW DAYS AGO AND MY DOOR CLOSES BY ITSELF WHEN I'M TAKING THE GROCERIES OUT OF TRUNK

Mileage: 1

THE STEERING WHEEL SHAKES WHEN CHANGING LANES AT DIFFERENT SPEEDS AND IT FEELS LIKE THERE IS NO STEERING ASSIST WHEN DOING THIS. I TRIED SWAPPING TIRES BUT THIS DIDN'T CHANGE THINGS. IT'S REALLY NOTICEABLE ON THE HIGHWAY. I ONLY HAVE 47800 MILES ON THE CAR.

Mileage: 47,800

VEHICLE STARTED TO DEVELOP LONGER CRANKING TO START, COLD AND WARM...BATTERY WAS WEAK, SO I REPLACED IT.. SAME SYMPTOMS, BUT DEVELOPED RELAY CHATTERING UNDER HOOD IN FUSE/RELAY BOX WHEN JUST OPENING EITHER FRONT DOOR OR INSERTING KEY...SOMETIMES WOULD START BUT THEN JUST DIE.. LUCKY CAR WAS IN GARAGE, SO I WOULD NOT ATTEMPT TO DRIVE IT IF IT CONTINUED TO RUN.. THE ONLY WAY TO STOP RELAY CHATTER WAS TO REMOVE PCM FUSE OR RELAY...CALLED FORD ,AGREED TO TOW TO MY DEALER.. VEHICLE WAS 3 YRS AND 5 MONTHS , BUT UNDER 11K MILES.. TOOK 3 DAYS TO FIND CAUSE,,. ,THE WIRE HARNESS/FUSE/RELAY BOX HAD SHORT OR BREAK. .THEY DISCOVERED IT BY WIGGLING THE WIRE HARNESS THAT CONNECTS TO THE FUSE/RELAY BOX...I WENT TO SEE IT AND AFTER STARTING, HE WOULD WIGGLE THE WIRE HARNESS AND VEHICLE WOULD DIE, ,DID IT SEVERAL TIMES TO SHOW ME. .I SAID ITS A FACTORY DEFECT SINCE THE CAR WAS NEVER IN AN ACCIDENT , FLOOD OR FIRE. FORD AGREED TO PAY HALF THE COST OF PARTS AND LABOR SINCE THIS ISN'T COVER BEYOND 3YRS..TO ME THIS IS A SAFETY HAZARD, IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS AND IT COULD HAVE JUST DIED ANYTIME , ANYWHERE.. AFTER REPAIRED, I FOUND FORD IN FEB, 16, 2018 PUT OUT A TSB # SSM 47086, THAT DESCRIBES MY PROBLEM AND DEFECTIVE PART.. SO FORD NEW ABOUT THIS ON SOME 2017-18 FORD ESCAPES 3YRS AGO...

Mileage: 10,657

FOR THE LAST FEW DAYS, INTERMITTENTLY, THE ABS WARNING LIGHT WOULD COME ON, THEN THE TRACTION CONTROL LIGHT, THEN THE HILL ASSIST LIGHT, THEN THE 4 WHEEL DRIVE WOULD DISENGAGE, AND NOW THE PARKING BRAKE FAULT LIGHT. YOU NEVER KNOW WHEN IT WILL HAPPEN AS IT HAPPENS INTERMITTENTLY, AND THEY DON'T ALL FAULT AT THE SAME TIME. IT SEEMS EACH CONSECUTIVE DAY THE NUMBER OF PROBLEMS GROWS. MY GREATEST CONCERN IS THAT NOW THE TRACTION CONTROL LIGHT WILL FLASH AND THE THROTTLE WILL BECOME UNRESPONSIVE. YOU NEVER KNOW WHEN IT MAY HAPPEN. TWICE TODAY IT NEARLY CAUSED AN ACCIDENT AS I WAS PULLING INTO TRAFFIC. THE ENGINE WAS RUNNING, BUT WOULD NOT ACCELERATE. A SERIOUS SAFETY CONCERN. I AM FILING THIS REPORT JUST IN CASE I GET INJURED OR KILLED BEFORE I CAN HAVE IT CHECKED BY A FORD DEALER.

Mileage: 45,000

WHILE DRIVING MY WIFE ATTEMTPTED TO ADJUST THE SEAT JUST A TINY BIT WHEN SHE STARTED OUT , SINCE I HAD DRIVEN IIT PREVIOUSLY, AND SHE HAD ADJUSTED IT BEFORE SHE LEFT BUT AS I SAID SHE NEEDED A SLIGHT ADJUSTMENT FORWARD. WHEN SHE DID THIS THE FORWARD LEVER KEPT GOING AND WOULD NOT STOP CRUSHING HER AGAINST THE STEERING COLUMN AND THE SEAT BELT SQUEEZING HER, TO THE POINT SHE HAD TO DRIVE OFF THE ROAD AND ALL SHE COULD DO WAS GET A TOE ON THE BRAKE BECAUSE OF BEING IN SUCH A COMPRESSED POSITION AND WAS ABLE TO SKID TO A STOP. WHEN SHE GOT HOME AND EXPLAINED IT TO ME I WENT OUT AND TRIED THE FORWARD SEAT BUTTON TWICE AND IT DI THE SAME THING, LOCKED ALL THE WAY FORWARD. I TRIED A FEW MORE TIMES BUT IT DID NOT DO IT.. TOOK IT TO THE FORD DEALER AND THEY SAID THEY CAN'T GET IT TO DO THE SAME THING AND ARE KEPPING IT OVERNIGHT AND WILL TRY IN MORNING, AND IF IT DOESN'T DO IT THERE IS NOTHING THEY CAN DO HE SAID.

Mileage: 42,225

MY VEHICLE IS 3 YEARS OLD. INSTRUMENT CLUSTER DIED OR JUST STOPPED RANDOMLY WORKING. FORD WON'T DO ANYTHING ABOUT IT EVEN THOUGH THIS IS A MANUFACTURER ISSUE.

TONIGHT, 11/16/2020, MY ESCAPE STARTED TO IDLE ROUGHLY. THE TACHOMETER WOULD GO UP AND DOWN BY AT LEAST 500 RPM WITHOUT ANY INPUT FROM ME. THE LIGHTS WOULD FLICKER. THE DASHCAM I HAVE MOUNTED TURNED OFF. I TRIED MAKING IT HOME AND IT JUST DIED. LOST ALL LIGHTS. I SHIFTED TO NEUTRAL AND COASTED TO THE LEFT TURN LANE. WHILE DOING THIS, THE AUTO START SYSTEM TRIED TO RESTART THE CAR, EVEN THOUGH IT HAD BEEN PREVIOUSLY DISABLED. I TRIED TO START THE CAR MANUALLY, ABOUT FIVE OR SIX TIMES. IT FINALLY STARTED AND I WAS ABLE TO MAKE IT HOME. I TURNED OFF THE HVAC AUTO FEATURE, MY DASHCAM AND RADIO IN CASE IT WAS A VOLTAGE ISSUE. JUST ONE MORE ISSUE WITH THIS VEHICLE. THE ELECTRONIC PACKAGE IS FINICKY AND HORRIBLE. IT HAS A MIND OF IT'S OWN. I HAVE ALSO HAD THE DEALER DO THE SERVICE BULLETIN ON THE [XXX] SYSTEM. IT STILL ACTS UP OCCASIONALLY LEAVING ME DEAD IN THE WATER UNTIL I CAN SHIFT TO PARK AND MANUALLY RESTART IT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 62,000

1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.

Mileage: 18,500

MY CAR RUNNING NORMAL UP TO YESTERDAY, I WENT TO WHOLE FOODS AND WHEN I WAS GOING TO TURN IT ON THE CAR COMPLETELY OUT OF POWER (BATTERY) I WENT TO AUTOZONE AND THE BATTERY AND ALTERNATOR ARE GOOD. TODAY I WENT TO BOUNTIFUL AND AGAIN AFTER BEING RUNNING GOOD THE CAR DIDN'T START, I TOOK THE CAR WITH A TOW TRUCK TO A MECHANIC SHOP AND THE MECHANIC CHECK IT AND THE MECHANIC SAID THAT I DIDN'T FIND ANY PROBLEMS.

I'VE HAD MY CAR TWO YEARS AND MULTIPLE THINGS HAVE BEEN AN ISSUE SINCE PURCHASE. REGARDLESS, MY MOST RECENT CONCERN IS MY HILL START NOT AVAILABLE LIGHT IS ON AND TRACTION CONTROL LIGHT IS ON AND WILL NOT GO OFF. I SENT MY CAR TO A DEALERSHIP TO DETERMINE THE ISSUE AND DISCOVERED THE SASM NEEDED TO BE REPAIRED. HOWEVER THE DEALERSHIP STATED THAT THIS DOES NOT BECOME AN ISSUE UNLESS THE CAR HAS BEEN IN AN ACCIDENT. MY CAR HAS NEVER BEEN IN AN ACCIDENT NOW NOR PRIOR TO MY PURCHASE. CAR FAX SHOW NO RECORDS OF ANY DAMAGE TO THE PHYSICAL BODY OF THE VEHICLE. THE DEALERSHIP HAD NO OTHER EXPLANATION AS TO WHY THESE LIGHTS WOULD HAVE BEEN ACTIVATED AND I'M VERY CONCERNED THAT IT WILL CAUSE FURTHER DAMAGE TO MY CAR. AGAIN I'VE ONLY HAD THE CAR TWO YEARS AND WOULD LIKE TO HAVE IT LONGER, IF SOMETHING CAN BE EXPLAINED ABOUT THIS ISSUE.

ERRPR CODE P051B CRANKCASE PRESSURE SENSOR CIRCUIT RANGE/PREFORMANCE. AT ONLY 37000 MILES WARRANTY UP 36000

THE CAR WILL TURN OFF WHEN STOPPED (EX. AT A LIGHT) AND A MESSAGE COMES UP SAYING "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". I DO THIS AND IT RESTARTS WITHOUT ISSUE. THIS HAS ONLY HAPPENED A FEW TIMES AND AT VARIOUS TIMES. EX. ONCE IN MORNING COLD WEATHER, ONCE IN AFTERNOON IN MILD/WARM WEATHER. I BOUGHT CAR NEW AND THIS HAS ONLY STARTED HAPPENING NOW (3 YEARS AFTER CAR WAS BOUGHT).

Mileage: 75,000

VEHICLE STALLS AND MUST BE TAKEN OUT OF DRIVE AND RESTARTED WHEN AUTOMATIC ENGINE STOP FEATURE IS ENGAGED. THIS IS INTERMITTENT AND OCCURS WITHOUT APPARENT PATTERN WHEN THE VEHICLE IS STOPPED.

MY CAR HAS HAD AN ISSUE TWICE INVOLVING SQUIRRELS/RODENTS CHEWING THROUGH WIRES AND HAS COST QUITE A BIT OF MONEY. EVEN WHEN THE CAR WAS UNDER WARRANTY THE DEALER STATED THIS ISSUE IS NOT COVERED. I HAVE SEEN MANY INSTANCES OF THIS HAPPENING TO OTHERS ON THE INTERNET AND THE DEALER ALSO SAYS IT HAS BEEN HAPPENING QUITE OFTEN. I HAVE READ THAT THE WIRING COVERING HAS BEEN CHANGED FROM PETROLEUM BASED TO SOY BASED FOR ENVIRONMENTAL REASONS AND RODENTS LOVE TO EAT THE SOY BASED WIRING. MY FAMILY HAS HAD MANY CARS PARKED IN THE DRIVEWAY OVER THE YEARS AND THIS BEING THE NEWEST CAR IS THE ONLY ONE THAT HAS HAD THIS PROBLEM. I WOULD THINK THAT CAR MANUFACTURERS BEING AWARE OF THIS ISSUE WOULD HAVE COME UP WITH A SOLUTION BY NOW SUCH AS SPRAYING THE WIRES WITH SOMETHING THAT TASTES BAD TO THE RODENTS OR COMING UP WITH ANOTHER ENVIRONMENTALLY FRIENDLY SOLUTION TO AVOID THIS ISSUE AND EXPENSE TO THE CONSUMER.

Mileage: 22,309

EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.

Mileage: 33,000

WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.

Mileage: 37,129

MY 2017 FORD ESCAPE IS CREATING AN EXTREMELY DANGEROUS SAFETY ISSUE/SITUATION WITH THE AUTO STOP/START FUNCTION. WHEN STOPPED IN TRAFFIC-AT A STOPLIGHT, AT A STOP SIGN, IN THE ROAD WAITING TO TURN LEFT-THE ENGINE TURNS OFF AND A MESSAGE IS DISPLAYED TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". I HAVE ALMOST HAD OTHER CARS HIT THE BACK OF MY ESCAPE BECAUSE OF THIS. IT'S VERY SCARY WHEN THIS HAPPENS AND TAKES TIME TO SHIFT TO PARK AND RESTART THE ENGINE WITH AN IMPATIENT DIVER BEHIND ME. I HAVE READ NUMEROUS OTHER COMPLAINTS ON THIS SAME ISSUE ON YOUR WEBSITE. SOME OF THE NHTSA ID #'S 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766. THERE ARE OTHER COMPLAINTS AS WELL. PLEASE, BEFORE SOMEONE IS INJURED OR KILLED ISSUE A RECALL FOR THIS PROBLEM. I DON'T HAVE THE EXACT DATE THIS FIRST OCCURRED, BUT IT HAS HAPPENED MULTIPLE TIMES SINCE OCTOBER 2019. ALSO PER NHTSA 10160883 AND FORD COMMUNICATION NO. SSM 47492 FROM FEBRUARY 2018 THIS IS AN ISSUE THAT HAS BEEN A KNOWN ISSUE FOR AT LEAST 2 YEARS NOW. "SOME 2017 ESCAPE VEHICLES BUILT ON OR BEFORE 02-FEB-2017 MAY EXHIBIT A NO RESTART CONCERN AFTER AN AUTO STOP/START EVENT. UPON ATTEMPTING TO RESTART, THE INSTRUMENT PANEL MAY DISPLAY A MESSAGE INSTRUCTING THE CUSTOMER TO SHIFT TO PARK AND START THE VEHICLE MANUALLY. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) USING THE LATEST SOFTWARE LEVEL OF THE APPROPRIATE FORD DIAGNOSTIC SCAN TOOL. FOR CLAIMING, USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. IF THE BCM SOFTWARE IS CURRENTLY AT THE LATEST LEVEL AVAILABLE, REFER TO WORKSHOP MANUAL (WSM), SECTION 303-06A AND/OR POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR AN AUTO STOP/START DIAGNOSTIC TROUBLE CODE (DTC) OR GSB0000153 FOR AUTO STOP/START SYSTEM INFORMATION AND DIAGNOSTICS."

Mileage: 12,000

MY 2017 FORD ESCAPE IS EXHIBITING THE PROBLEM DESCRIBED BELOW AND APPARENTLY KNOWN TO FORD ON OR ABOUT FEBRUARY 2018. THIS IS A DANGEROUS SITUATION THAT MAY OCCUR WHEN THE CAR IS STOPPED AT A TRAFFIC SIGNAL OR PAUSED IN AN INTERSECTION WAITING TO MAKE A LEFT TURN, OR PAUSED WAITING TO MERGE ONTO A HIGHWAY. ALTHOUGH FORD WAS AWARE OF THIS PROBLEM (VIA THE BULLETINS SHOWN) WHILE THE CAR WAS STILL UNDER 36 MONTH WARRANTY, NO MENTION WAS MADE OF IT. NOW THAT THE CAR IS EXHIBITING THE DANGEROUS BEHAVIOR, FORD WILL NOT HONOR THE 36 BUMPER TO BUMPER OR 60 MONTH POWER TRAIN WARRANTY TO CORRECT. QUOTED COST TO REPAIR COULD VARY FROM $150 TO SEVERAL HUNDRED MORE ACCORDING TO FORD SERVICE DEPT. THIS SHOULD BE A RECALL ITEM SINCE IT REFLECTS A KNOWN MANUFACTURING FLAW. PER NHTSA 10160883 AND FORD COMMUNICATION NO. SSM 47972: "SOME 2017 ESCAPE VEHICLES BUILT ON OR BEFORE 02-FEB-2017 MAY EXHIBIT A NO RESTART CONCERN AFTER AN AUTO STOP/START EVENT. UPON ATTEMPTING TO RESTART, THE INSTRUMENT PANEL MAY DISPLAY A MESSAGE INSTRUCTING THE CUSTOMER TO SHIFT TO PARK AND START THE VEHICLE MANUALLY. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) USING THE LATEST SOFTWARE LEVEL OF THE APPROPRIATE FORD DIAGNOSTIC SCAN TOOL. FOR CLAIMING, USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. IF THE BCM SOFTWARE IS CURRENTLY AT THE LATEST LEVEL AVAILABLE, REFER TO WORKSHOP MANUAL (WSM), SECTION 303-06A AND/OR POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR AN AUTO STOP/START DIAGNOSTIC TROUBLE CODE (DTC) OR GSB0000153 FOR AUTO STOP/START SYSTEM INFORMATION AND DIAGNOSTICS."

Mileage: 28,500

MULTIPLE TIMES THE ESCAPE AS BEEN STOPPED AT A LIGHT AND THE AUTO RESTART DOES NOT WORK. A MESSAGE IS DISPLAYED TO SHIFT THE VEHICLE TO PARK AND START THE VEHICLE MANUALLY. VERY DANGEROUS AT AN INTERSECTION WHEN CARS BEHIND ARE MOVING.

Mileage: 41,120

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON THREE SEPARATE OCCASIONS, WHILE AT A STOP LIGHT/SIGN, THE ECO BOOST SYSTEM MALFUNCTIONED AND THE ENGINE ERRONEOUSLY SHUT OFF. DURING THE FAILURE, THE MESSAGE "PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE WITH THE IGNITION KEY" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SKYLINE FORD (2510 COMMERCIAL ST. SE, SALEM, OR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

I'VE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE.1ST PROBLEM IS WHEN I CAME TO A STOP AT THE SET OF STOP LIGHTS IN GLOUCESTER MA. THE ENGINE SHUT OFF. AT THAT POINT I HAVE TO RESTART THE CAR. IT HAS HAPPENED ON MULTIPLE OCCASIONS.IT DIDN'T HAPPEN AT THE DEALERSHIP SO WAS TOLD IT WOULD HAVE TO HAPPEN WHEN THE HAD THE CAR. 2ND PROBLEM, THE ENGINE LIGHT CAME ON. THE DEALERSHIP SAID IT JUST NEEDED TO BE RESET, 2 WEEKS LATER THE ENGINE LIGHT RETURNED. BROUGHT TO DEALERSHIP THIS TIME THE DEALERSHIP SAID THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT THAT WAS GETTING INTO THE MOTOR. I LOOKED UP PROBLEMS WITH THE 2017 FORD ESCAPE AND THERE WERE A LOT OF COMPLAINTS ABOUT THE ENGINES NEEDING TO BE REPLACED BECAUSE OF COOLANT GETTING INTO THE MOTOR OR BASICALLY THE HEAD GASKET HAD FAILED AND IS A KNOWN PROBLEM WITH THE MOTOR.THEY HAD MY CAR FOR 4 WEEKS AND HAD TO PICK UP A RENTAL CAR. I HAD TO CALL THE DEALERSHIP TO SEE IF MY CAR WAS FINISHED. BECAUSE THEY NEVER CALLED. WHEN I CALLED I FOUND OUT THE CAR WOULD BE DONE IN 2 DAYS. WHEN I RECEIVED THE CAR BACK IT WASN'T RUNNING THE SAME AS WHEN I PURCHASED IT, PLUS IT NOW PULLS TO THE RIGHT WHILE DRIVING. 3RD, THE CLOCK IN VEHICLE KEEPS CHANGING TIME. ASKED THE DEALERSHIP IF THERE WAS A PROBLEM WITH THE COMPUTER. THEY SAID NO. 12/4/2019 2 WEEKS AFTER GETTING CAR BACK, NOW IT WON'T START AND IS DEAD IN MY DRIVEWAY .

Mileage: 37,669

WHEN I AM AT A STOP LIGHT. THE CAR WILL TURN OFF, IT IS VERY DANGEROUS. I HAVE TO RESTART THE CAR. I ALMOST HAVE BEEN IN MANY ACCIDENTS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL FOR THIS CAR. I SEE ONLINE THAT EVERYONE IS HAVING THIS PRROBLEM.

THE AUTO STOP START COMPLETELY TURNS OFF WHEN IN STOP/GO TRAFFIC, RED LIGHTS OR TURNING RIGHT SLOWLY WHICH MEANS IT HAS TO BE STARTED TO RUN. THIS IS NOT A SAFE FEELING ESPECIALLY IN SAN DIEGO, CA WHERE THERE IS SO MUCH TRAFFIC.

Mileage: 25,000

THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.

Mileage: 24,570

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEARBY PARKING LOT. WHEN THE CONTACT RETURNED TO THE VEHICLE, SHE WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS TOWED TO BIG VALLEY FORD LINCOLN (3282 AUTO CENTER CIR, STOCKTON, CA 95212, (800) 871-8112) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 6, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,816.

Mileage: 34,816

I WILL BE DRIVING DOWN THE ROAD AND MY LIGHTS WILL FLICKER AND RADIO WILL CUT OUT FOR A SECOND. I HAVE TRIED DRIVING ON CITY ROADS HIGHWAYS IT STILL DOES THE SAME THING.

Mileage: 17,403

THIS VEHICLE IS EQUIPPED WITH AUTO STOP/START TECHNOLOGY. ON SEVERAL OCCASIONS THE VEHICLE HAS FAILED TO RESTART AFTER THE ENGINE HAS AUTO STOPPED WHEN THE VEHICLE HAS BEEN STOPPED FOR A RED LIGHT. SO THE VEHICLE IS STATIONARY. THE TRAFFIC LIGHT TURNS GREEN, YOUR BRAKE LIGHTS COME OFF BUT YOUR VEHICLE DOESN'T AUTO RE-START. YOU QUICKLY PUT IT IN PARK PRESS ON THE BRAKE AGAIN AND MANUALLY START THE VEHICLE, ALL THE TIME PRAYING THAT THE VEHICLE BEHIND YOU DOESN'T CRASH IN TO YOUR REAR END...

Mileage: 21,000

CAR OVER HEATED DUE TO FAULTY PART RESULTED IN THE ENGINE SUFFERING ' CATASTROPHIC DAMAGE'' IN UNDER 80K MILES. DEALERSHIP HAD VEHICLE FOR THREE MONTHS. LESS THAN A YEAR LATER THE VEHICLE HAS SUDDENLY STARTED DYING AND LOSING POWER WHILE DRIVING AS WELL AS AT STOPS AND DISPLAYS A LIGHT THAT STATES 'AUTO START STOP. MANUAL RESTART NEEDED'. THIS CAR IS GOING TO GET SOMEONE KILLED. IT HAS STOPPED ON THE INTERSTATE , CITY STREETS, AND IN MY DRIVEWAY.

Mileage: 99,000

CHECK ENGINE LIGHT CAME ON, AND CODES INDICATE MISFIRE. I HAVE HAD THE CAR BACK AT THE DEALERSHIP 3 TIMES NOW, AND AS OF 9/10/19, IT IS WAITING FOR A NEW LONG BLOCK. THEY SAID TO EXPECT AS LEAST 3 MORE AFTER THEY HAD IT FOR A FULL WEEK. AFTER READING ABOUT THIS ISSUE, AND HAVING NEW COILS INSTALLED, AND SPARK PLUGS, IT IS MY THOUGHT THE COOLANT LEAKING INTO THE CYLINDER IS THE ISSUE. I WILL CALL ON MONDAY TO SEE ABOUT GETTING A NEW CAR, THIS HAS BEEN A COMPLETE HEADACHE SINCE THE LIGHT CAME ON 2 WEEKS AFTER TAKING OWNERSHIP IN JULY. EACH TIME LIGHT GOES ON, IT IS USUALLY RIGHT AFTER STARTING CAR, IT DRIVES FINE BUT MAY IDLE RUGGEDLY FOR A BIT. ONE TIME, THE LIGHT CAME ON BUT TURNED OFF BEFORE I CALLED DEALERSHIP, THEN IT CAME BACK ON AGAIN, AND I BROUGHT IT RIGHT BACK TO THE SHOP. I AM WONDERING AT ONE POINT THIS CAR WOULD BE CONSIDERED A LOSS SINCE THE DEALERSHIP GIVES ME A RENTAL EVERY TIME IT IS IN THE SHOP.

Mileage: 28,000

WHEN BRAKING WITH AUTO STOP/START TURNED ON, THE CAR STALLS AND A NOTICE POPS UP ON THE INFO SCREEN SAYING TO PUT THE CARE IN PARK AND RESTART. IT HAPPENS AT LEAST ONCE A WEEK AND TODAY IT HAPPENED 4 TIMES AS I DROVE HOME ON A BUSY STREET WHICH REQUIRED ME TO STOP AT LIGHTS. I HAVE A PICTURE IF THE INFO SCREEN WHEN IT HAPPENS. THE FORD DEALER DOES NOT SEEM TO BE FAMILIAR WITH THIS PROBLEM AND I JUST HAD MY CAR SERVICED TWO WEEKS AGO WITH NO PROBLEMS DETECTED. VERY SCARY AND DANGEROUS SINCE THIS HAPPENS IN TRAFFIC SITUATIONS WHEN PEOPLE BEHIND ME ARENT EXPECTING ME TO HAVE TO RESTART MY CAR IN THE STOP AND GO FLOW.

Mileage: 21,000

PURCHASED THE 2017 FORD ESCAPE FROM HERTZ CAR SALES FEB 2019. IT WAS UNDER 50,000 MILES AT THE TIME. MILEAGE NOW IS AROUND 58,000. THE FIRST FEW MONTHS DID NOT HAVE A PROBLEM, THEN GOING INTO SUMMER, THE CAR WOULD OCCASIONALLY HAVE A ROUGH IDLING START. MIND YOU AT THE TIME, MY HUSBAND AND I USED IT MAINLY TO COMMUTE TO WORK(20MINS TO GET TO WORK) AND BACK WITH THE GROCERY TRIPS TO THE STORE OCCASIONALLY. I'D SAY STARTING JUNE AROUND THAT MONTH WHEN THE ENGINE WAS STARTED, SOMETIMES A ROUGH IDLING WOULD HAPPEN AND THEN THE CHECK ENGINE LIGHT WOULD COME ON TOO. THE AC STOPPED WORKING AROUND THIS TIME FRAME AND STILL DOES NOT WORK AS OF 9/5. IT WILL NOT BLOW OUT COLD AC BUT JUST REGULAR TEMP AIR. IN AUGUST WE VISITED MY HUSBAND'S PARENTS DOWN IN SOCAL, AND GOT IT CHECKED OUT BY AN AUTOZONE TECHNICIAN AND A LOCAL MECHANIC ON SEPARATE VISITS. AUTOZONE CONCLUDED IT WAS CYLINDER MISFIRE. LOCAL MECHANIC CONCLUDED IT WAS THE CODES THAT NEEDED REPROGRAMMING BECAUSE WHEN THEY SCANNED IT, DIFFERENT CODES WOULD POP UP AND THAT WAS CAUSING THE AC TO SHUT OFF. TO THIS DAY STILL WHEN THE CAR IS TURNED ON, THE CHECK ENGINE LIGHT WOULD POP UP AND STAY ON FOR DAYS AT A TIME. OTHER DAYS, IT WOULD BE OFF. TODAY 9/5 THERE IS NO ROUGH IDLING. GOING TO MY FORD APPT 9/6/19 TO GET IT CHECKED OUT. A FORD REPRESENTATIVE CALLED MY HUSBAND TODAY CONFIRMING THE APPT AND RECOMMENDED US TO TRADE IN OUR VEHICLE. I READ OTHER COMPLAINTS ON THIS WEBSITE BEFORE WRITING THIS COMPLAINT, AND OTHERS HAVE STATED FORD HAS A SERVICE BULLETIN ANNOUNCEMENT OUT ABOUT THIS TYPE OF ISSUE. AFTER READING THAT, I OPENED ANOTHER TAB, LOOKED AT THEIR WEBSITE AND THEY ONLY HAVE INFORMATION REGARDING THE TAKATA AIRBAGS AND FOUND NOTHING ON SERVICE BULLETIN ANNOUNCEMENTS REGARDING THIS TYPE OF ISSUE. I COULD NOT FIND IT, SO THERE IS NO PAGE DEDICATED TO IT. I'M STARTING TO BELIEVE IT SHOULD BE ALSO MANDATED AS A RECALL.

Mileage: 58,539

I WAS THE OWNER OF A 2017 FORD ESCAPE WITH UNDER 27000 MILES. ON 7/16/19, IT HAD BEEN PARKED FOR 6 HOURS AT MY PLACE AND I WAS AWOKEN AT 12:30 AM BY FIRE/POLICE THAT MY CAR WAS ON FIRE. THE FIRE STARTED UNDER THE PASSENGER HOOD AREA. THE CAR IS A TOTAL LOSS AND FIRE DEPT DETERMINED IT WAS AN ELECTRICAL FIRE. STILL WAITING ON THE ACTUAL CAUSE OF THE ELECTRICAL FIRE. I'M JUST GLAD THAT I WAS NOT IN THE VEHICLE OR HAD ANYONE WITH ME WHEN THE FIRE STARTED. THIS IS THE SECONDARY CAR I HAVE GOTTEN FROM SAM PACK'S 5 STAR FORD IN CARROLLTON. THE FIRST CAR I PURCHASED FROM THAT DEALERSHIP WAS A 2015 FORD ESCAPE PRE-CERTIFIED USED BUT AFTER A FEW MONTHS WITH ISSUES, IT TURNED OUT TO BE PART OF AN INSURANCE FLOOD SCAM AND WAS NOT LOOKED OVER FOR IT BE CERTIFIED USED. THEY PUT ME IN A NEW 2017 FORD ESCAPE WHICH HAS NOW BURNED UP. I HAVE NOTHING FROM THIS WHOLE SITUATION. I HAVE ALSO CALLED FORD CUSTOMER RELATIONS AND GOT A CASE NUMBER AND WAS TOLD SOMEONE WOULD BE CONTACTING ME. STILL HAVE NOT HEAR BACK FROM FORD AND THAT WAS OVER 2 WEEKS AGO. THIS SEEMS TO BE BAD BUSINESS AND THERE COULD BE A POTENTIAL SERIOUS DEFECT WITH THE CAR THAT COULD AFFECT OTHER CONSUMERS. AT THIS POINT NO ONE SEEMS TO KNOW WHY/HOW THE PARKED CAR CAUGHT FIRE. I HAVE ATTACHED PICTURES OF THE CAR

Mileage: 27,000

A VEHICLE THAT JUST TURNED THREE YEARS OLD IS HAVING EXTREME POWERTRAIN TRANSMISSION FAILURE AND ELECTRICAL SENSOR ISSUES! I AM HAVING TO REPLACE THE TRANSMISSION IN A CAR THAT HAS ONLY 90,000 MILES AND IS COSTING ME OVER $4000 OUT OF POCKET! ELECTRICAL ERROR ARE HAPPENING FROM LIGHT MALFUNCTIONS TO BULB ERRORS, CROSS SENSORS, AND MORE

Mileage: 94,500

WHEN BREAKING WITH AUTO STOP/START TURNED ON, THE ENGINE WILL COMPLETELY STALL OUT AND A NOTICE WILL POP UP ON THE INFORMATION SCREEN STAYING TO PUT THE CAR IN PARK AND MANUALLY START THE CAR. I BOUGHT MY CAR A WEEK AGO AND THIS HAS ALREADY HAPPENED TWICE. IT'S VERY SCARY AS IT COULD HAPPEN ANYWHERE. I DID SOME RESEARCH AND THERE'S A FORUM FILLED WITH OTHERS WHO HAVE EXPERIENCED THIS TOO, AND YET, NO RECALL TO FIX IT. PICTURE ATTACHED IS FROM THE FORUM AS I DON'T HAVE MY PHONE NEAR ME WHILE DRIVING TO TAKE MY OWN PICTURE.

Mileage: 27,000

AROUND 4-6 TIMES IN THE PAST 8 MONTHS THE CAR STALLS OUT WHEN I AM AT A COMPLETE STOP. IT FLASHES A MESSAGE TO RESTART THE CAR. EACH TIME THIS HAPPENED I PUT THE CAR IN PARK AND RESTARTED THE ENGINE. THIS HAS SO FAR BEEN EFFECTIVE. I REPORTED THIS TO THE DEALERSHIP BUT THEY TOLD ME THERE WAS NOTHING THEY COULD DO SINCE THEY COULD NOT REPLICATE THE PROBLEM. I ATTACHED A PICTURE OF THE RESTART MESSAGE.

AS AN UPDATE TO MY PREVIOUS COMPLAINT, THE CAR HAS NOW BEEN IN THE SHOP AT FORD TWICE. THE FIRST TIME, THE "FIXED" THE ISSUE ON THE SAME DAY- THEY REPLACED A SENSOR THAT THEY SAID WAS BAD AND THAT WE SHOULD HAVE NO MORE PROBLEMS. THE NEXT MORNING, THE SAME OVERHEATING MESSAGE APPEARED AND THEN AGAIN LATER THAT DAY. GOT CAR IMMEDIATELY TO THE SAME FORD DEALERSHIP. IT HAS BEEN ONE WEEK SINCE DROPPING IT OFF. THE FIRST DAY, THE SERVICE ADVISOR CALLED AND SAID THEY HAD TO REACH OUT TO FORD TECHNICIANS BECAUSE THEY HAD NO IDEA WHAT ELSE IT COULD BE BESIDES THE SENSOR. TODAY, WE RECEIVED A CALL FROM FORD AND WAS TOLD THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. SUPPOSEDLY ONE OF THE TECHNICIANS HAS DRIVEN THE CAR 30 MILES AND HAS HAD NO ISSUES. WE HAVE MULTIPLE VIDEOS AND SHARED THEM VIA TEXT WITH THE SERVICE ADVISOR THAT SHOWED THE MESSAGE WE WERE RECEIVING. THIS HAS HAPPENED 3 TIMES NOW, IN TRAFFIC WHILE TRYING TO ACCELERATE, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" SUDDENLY APPEARS AND THE ENGINE BASICALLY SHUTS DOWN, LEAVING YOU UNABLE TO STOP SAFELY AT ALL.

Mileage: 65,632

WHEN PULLING OUT ONTO A BUSY HIGHWAY, THE CHECK ENGINE LIGHT AND SAFETY INFORMATION NOTIFICATION POPPED UP STATING THE ENGINE WAS AT AN UNSAFE TEMPERATURE AND TO SAFELY PARK RIGHT AWAY. THE ENGINE THEN BEGAN TO STUTTER AND SHUT DOWN WITHIN SECONDS. THE CAR HAD JUST BEEN STARTED ONLY MINUTES BEFORE AND THE ENGINE TEMPERATURE WAS NOT HOT. WE ADDED COOLANT TO THE "MAX" AND THE CAR CRANKED UP AND RAN OKAY. THE NEXT MORNING, UPON STARTING THE CAR THE SAFETY NOTIFICATION POPPED UP IN THE DASHBOARD IMMEDIATELY AND THE ENGINE DID THE SAME THING. AFTER RESEARCH AND SPEAKING WITH OUR MECHANIC, WE BELIEVE THE COOLANT TEMPERATURE SENSOR IS BAD.

Mileage: 63,579

MY ESCAPE HAS THE LIFT GATE THAT OPENS AUTOMATICALLY WITH THE WAVE OF A FOOT. A FEW MONTHS AGO (DEC. 2018 I THINK) I WAS LOADING MY GROCERIES INTO THE BACK OF THE VEHICLE WHEN UNEXPECTEDLY, THE LIFT GATE CRASHED DOWN ON MY HEAD AND THEN CONTINUED TO CLOSE. I HAD TO DROP TO THE GROUND TO KEEP IT FROM CLOSING ON ME BECAUSE IT WOULDN'T STOP. IT HURT TERRIBLY BUT I DIDN'T FEEL IT NECESSARY TO GO THE ER. I CALLED FORD AND A REPORT WAS TAKEN AND I WAS TOLD TO TAKE IT TO A DEALER SERVICE DEPARTMENT BUT I WASN'T ABLE TO TAKE IT IN AT THE TIME. LAST WEEK, I WAS AGAIN AT THE GROCERY STORE AND A YOUNG MAN WAS LOADING MY GROCERIES WHILE I STOOD AND WATCHED. FORTUNATELY, I SAW IT COMING THIS TIME BEFORE THE LIFT GATE CRASHED DOWN ON HIS HEAD AND I WAS ABLE TO PUSH THE BUTTON ON THE LIFT GATE TO STOP IT. I KNEW I HAD TO DEAL WITH IT THEN. I HAVE A TWO YEAR OLD GRANDSON WHO COULD BE DECAPITATED IF IT CLOSED ON HIM. YESTERDAY, I TOOK MY CAR TO THE DEALER I BOUGHT IT FROM AND JUST HEARD FROM THE SERVICE DEPARTMENT. TURNS OUT WHEN A FOOT IS DETECTED BY THE SENSOR; IF THE LIFT GATE IS OPEN, IT CAUSES IT TO CLOSE. THERE IS NO SENSOR TO MAKE IT STOP IF THERE'S A BODY IN THE WAY. PER MY SERVICE MAN, THERE'S NO WAY TO DISABLE THE FEATURE. IT IS UNACCEPTABLE TO HAVE A LIFT GATE THAT CAN COME DOWN UNEXPECTEDLY AND CRUSH OR DECAPITATE ANYONE WHO HAPPENS TO BE STANDING UNDER IT. THIS IS A MAJOR DESIGN FLAW THAT HAS ALREADY HURT ME AND HAS THE POTENTIAL TO BE DEADLY TO MY GRANDCHILD. I HAD REALLY LIKED THIS CAR TIL I REALIZED WHAT A HAZARD THE LIFT GATE IS. I HOPE YOU CAN REMEDY THIS PROBLEM FOR US ALL BEFORE SERIOUS INJURY OCCURS.

WHEN STOPPED AT STOP SIGN THE VEHICLE WILL COMPLETELY SHUT DOWN AND YOU HAVE TO SHIFT VEHICLE INTO PARK AND RESTART. THIS HAPPENS WHEN YOU TAKE YOU FOOT OFF THE BRAKE AND THE ENGINE IS SUPPOSED TO RESTART BUT DOESN'T. TYPICALLY IT IS VERY CONFUSING FOR DRIVER AND OTHER CARS ARE EXPECTING YOU TO CONTINUE THROUGH INTERSECTION BUT YOU CAN'T BECAUSE YOU HAVE TO RESTART. CAN LEAD TO POTENTIALLY PUTTING IN REVERSE INSTEAD OF NORMAL DRIVING CAUSING ACCIDENT.

Mileage: 55,000

8000 MILES. THE AUTO START STOP SYSTEM WILL NOT RESTART AFTER STOPPING. IT HAS NOT RESTARTED AFTER STOPPING IN INTERSECTION TO MAKE LEFT TURN. ALSO AFTER STOPPING AT STOP SIGNS AND STOP LIGHTS. AND WHEN STOPPED ON A HILL AT A STOP SIGN, THE VEHICLE WILL NOT RESTART, AND ROLLS OUT INTO THE STREET WITH NO POWER BRAKES OR POWER STEERING. A TRULY UNSAFE CAR. DEALER FINDS NO CODES AND CANNOT DUPLICATE, SO WILL NOT SERVICE.

Mileage: 8,100

FAULT LIGHTS COME ON AND DO NOT CLEAR OUT CONSISTENTLY AFTER AN IGNITION CYCLE. CRUISE CONTROL, BLIND SPOT WARNING, SPEEDOMETER BECOME NON OPERATIONAL. DEALER HAS REPLACE ABS MODULE, BATTERY AND NEGATIVE BATTERY CABLE WITH NO IMPROVEMENT. AT TIMES DURING INITIAL STARTUP, POWER STEERING IS LOST. ALSO VEHICLE WOULD NOT START ON 3 OCCASIONS. ISSUE OCCURS WHILE CAR IS IN MOTION BOTH DURING CITY AND HIGHWAY DRIVING.

Mileage: 19,000

CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.

Mileage: 62,000

WHEN STOPPED AT A LIGHT, THE VEHICLE'S AUTO START FUNCTION FAILS TO RESTART THE VEHICLE. YOU GET A MESSAGE TO PUT YOUR CAR IN PARK AND TURN THE KEY TO RESTART. THIS IS A SAFETY HAZARD WHICH COULD RESULT IN SOMEONE GETTING REAR ENDED.

Mileage: 45,957

THE STOP/START SYSTEM FAILS TO RESTART THE ENGINE FROM A STOP LONG ENOUGH TO ENGAGE THE FEATURE. (CAR STATIONARY). FAILURE TO START UNPREDICTABLE. TAKE YOUR FOOT OFF THE BRAKE AND AN INFO SCREEN WARNING APPEARS AND SAY TO PUT CAR IN PARK AND RESTART ENGINE. COULD BE HAZARDOUS AS IT TAKES TIME TO ALLOW THE PROCEDURE AFTER A LIGHT HAS GONE GREEN.

Mileage: 45,000

AUTO START STOP SPORADICALLY CEASES TO WORK. IT WILL NOT RESTART AND VEHICLE DIRECTS ME TO PUT THE AUTOMATIC SHIFT LEVER INTO PARK AND RESTART THE CAR. THIS IS A SAFETY ISSUE AS I MIGHT BE REAR-ENDED BY THE VEHICLE BEHIND ME WHO EXPECTS ME TO LEAVE A STOP SIGN RED LIGHT, ET AL. QUICKLY. MY WIFE PUTS THE TEMPORARILY DISABLES THE FEATURE EVERY TIME SHE DRIVES THE VEHICLE. I FORGET WHEN I DRIVE IT AND THEN I STOP AT A STOP SIGN OR RED LIGHT AND (SEE ABOVE). THIS STARTED HAPPENING IN THE 3RD YEAR OF OUR LEASE (SEPTEMBER 2018)

Mileage: 16,000

CAR STALLS AT INTERSECTIONS. THIS STARTED HAPPENING IN JANUARY AND HAS HAPPENED 5-10 TIMES SINCE. MESSAGE COMES UP TO PUT CAR IN PARK TO RESTART. THIS IS EXTREMELY DANGEROUS AS I DO NOT KNOW IF THE CAR WILL RESTART AND POSSIBLE REAR END ACCIDENTS.

Mileage: 39,000

STARTING IN DECEMBER WHEN MY CAR WAS AT A STOP LIGHT OR STOP SIGN, THE AUTO STOP/START TOLD ME TO PUT MY CAR IN PARK AND RE-START THE CAR. IT HAS DONE THIS A FEW TIMES AFTER THIS. THIS COULD CAUSE AN ACCIDENT LIKE BEING REAR-ENDED.

Mileage: 34,000

STARTING ON DEC 12, 2018 MY 2017 FORD ESCAPE GOT AN ERROR MESSAGE AUTO STARTSTOP SHIFT TO P RESTART ENGINE. THIS OCCURS WHEN THE CAR IS STOPPED AT A RED LIGHT/STOP SIGN. OTHER VARIABLES ARE: CAR IN DRIVE, FOOT ON BRAKE, LIGHTS ON, HEATER ON, SEAT WARMERS ON, STEERING WHEEL HEATER ON, RADIO AND OUTSIDE TEMPERATURE BELOW 40 DEGREES. AUTO START STOP SYSTEM ACTIVE. INSTRUMENT PANEL MESSAGE INSTRUCTED ME TO SHIFT INTO PARK AND MANUALLY RESTART ENGINE, WHICH I DID. ENGINE RESTARTED FINE. NO FURTHER ERROR MESSAGES OR INDICATOR WARNING LIGHTS WERE DISPLAYED. THIS HAPPENS TWO OR THREE TIMES A DAY IN THE MORNING. ONCE THIS HAPPENS IT WILL NOT DO IT ANY MORE THAT DAY. HAVE TAKEN THE CAR IN TO THE DEALER THEY CAN NOT FIND ANYTHING WRONG WITH IT. THE CAN NOT RECREATE THE ERROR TO SEE WHAT IT IS. THEY HAVE CHECKED THE BATTERY AND ALTERNATOR. IT HAS OCCURRED EVERYDAY SINCE JAN 25, 2019. VERY DANGEROUS CONDITION, BEING DISABLED IN TRAFFIC WHEN EXPECTING TO ACCELERATE AWAY FROM A RED STOP LIGHT AFTER IT TURNS GREEN. THIS IS A HAZARD FOR POTENTIAL REAR END COLLISION.

Mileage: 33,589

'AUTO STARTSTOP' WOULD NOT RESTART ENGINE FROM THIS MONTH, APPROXIMATELY ONCE A DAY. INSTRUMENT PANEL MESSAGE SHOWS ME TO 'AUTO STARTSTOP, SHIFT TO P, RESTART ENGINE'. AFTER SHIFTING TO P AND RESTARTING ENGINE, THE ENGINE WORKS WELL. I FEEL SO DANGEROUS TO RESTART ENGINE BY CHANGING TRANSMISSION SHIFT BECAUSE IT HAPPENS AT INTERSECTIONS.

Mileage: 37,000

2017 FORD ESCAPE TITANIUM 2.0 ECOBOOST THE ENGINE JUST STALLS IN THE MIDDLE OF TRAFFIC, WAITING AT LIGHT, DRIVING IN THE PARKING LOT. A MESSAGE WILL COME ON THE DASH "AUTO STARTSTOP SHIFT TO P RESTART ENGINE." THIS HAS BEEN HAPPENING MORE AND MORE LATELY. PLENTY OF PEOPLE OUT THERE ARE COMPLAINING OF THE SAME ISSUE.

Mileage: 10

MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME THIS EXPENSIVE REPAIR WAS NOT COVERED BY THE MANUFACTURER SINCE THE CAR WAS OUTSIDE OF NORMAL WARRANTY. THE VEHICLE HAS NO BLOWING HEAT DUE TO THE MALFUNCTIONING ACTUATING ASSEMBLY AND RELATED COMPONENTS. THE DEFROST DOES NOT WORK AND CREATES A HAZARD IN COLD WEATHER. YOU CAN NOT DRIVE THE VEHICLE SAFELY WITH THE WINDSHIELD FOGGED OR ICED UP. SINCE THIS IS A SAFETY ISSUE FORD SHOULD COVER THE REPAIR AND TSB 17-0004 SHOULD BE UPDATED ACCORDINGLY.

Mileage: 129,000

THE REAR WINDOWS HAVE GONE OUT TWICE AND NOW THE PASSENGERS WINDOW THEY WON'T ROLL DOWN AND SOMETIMES WON'T ROLL UP. I'VE CALLED FORD DEALER AND ADVISED ME THAT I HAVE TO PAY FOR REPAIR. I'M ON A FIXED INCOME AND CANNOT AFFORD TO GET REPAIRED.

Mileage: 40,000

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON TWO OCCASIONS, WHILE THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY LOST CHARGE. THE VEHICLE WAS TOWED TO HAGERSTOWN FORD (LOCATED AT 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED TO INSTALL A BATTERY BUDDY TO KEEP THE BATTERY CHARGED. THE CONTACT WAS CONCERNED THAT THERE WAS AN ELECTRICAL OUTPUT THAT WAS CONSTANTLY RUNNING WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT*JB

Mileage: 2,000

THE CAR WILL FREQUENTLY FAIL TO START. SOMETIMES IT WILL START AS EXPECTED. SOMETIMES IT WILL TAKE MANY TRIES AND 15-20 MINUTES OF TRYING BEFORE STARTING. IT BEHAVES THE SAME WAY WHETHER IN THE GARAGE, PARKING LOT, OR ON THE STREET. I HAVE TAKEN IT TO THE DEALER FOR REPAIR SEVERAL TIMES THIS YEAR. THIS TIME THEY HAVE HAD THE CAR FOR ABOUT 4 WEEKS AND ARE UNABLE TO REPAIR THE CAR. THEY ARE WAITING FOR SOMEONE FROM FORD TO EXPLAIN HOW TO REPAIR IT.

I HAVE THE START/STOP ON MY 17 ESCAPE. WITH 16000 MILES. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO START/STOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE ABLE TO DRIVE AGAIN. THIS IS A HAZARD FOR POTENTIAL REAR END COLLISION.

Mileage: 16,000

I HAVE THE START/STOP ON MY 17 ESCAPE. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO STARTSTOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE ABLE TO DRIVE AGAIN. THIS HAS HAPPENED THE PAST 5 MONTHS. IT HAS BEEN HAPPENING EVERY TIME I DRIVE NOW FOR THE PAST 4 WEEKS. THIS HAPPENS WHEN I AM AT A STOP LIGHT OR STOP SIGN. I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THIS ISSUE. I HAD THE BATTERY AND ALTERNATOR TESTED AND THEY WERE GOOD. NO ISSUES WITH THAT.

Mileage: 57,322

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS REGARDING THE FAILURE, BUT THERE WERE 51 TSBS FOR THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

MY WIFE AND I PURCHASED A 2017 FORD ESCAPE, BRAND NEW, 6 MONTHS AGO. WE NOTICED THAT THE BRAKE LIGHT PLASTIC COVER WAS FOGGING OVER MAKING IT HARD TO SEE THE BRAKE LIGHT. AFTER CHECKING WITH OUR DEALER, MAC HAIK FORD, GEORGETOWN, TEXAS, I WAS INFORMED THAT THIS IS NORMAL. NORMAL? SOUNDS MORE LIKE A SAFETY CONCERN TO ME. I WAS ALSO TOLD THAT WATER LEAKING INTO THE BRAKE LIGHT UNIT WAS ALSO ?NORMAL.? I CAN?T IMAGINE ALLOWING WATER TO COLLECT INSIDE AN ELECTRICAL ITEM AS IMPORTANT AS A BRAKE LIGHT AND IS VERY STRANGE AND VERY WRONG! IF IT?S FOGGING UP NOW WHAT WILL IT LOOK LIKE A YEAR FROM NOW OR EVEN TWO YEARS. FORD MOTOR COMPANY MADE A MISTAKE AND THEY NEED TO REPLACE THIS BRAKE LIGHT UNIT! IT'S A SAFETY ISSUE AND THEY KNOW IT. [XXX] , LEANDER, TEXAS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 7,900

FORDS 1.5L ENGINE HAS A FUEL IN OIL. EVEN AFTER OIL CHANGE AFTER CAR DRIVEN JUST 30 MILES HIGHWAY MILES OIL HAD ALMOST A QUART OF FUEL IN IT. TURBO IS BURNING COOLANT. EVERY TWO WEEKS HAVE TO ADD COOLANT TO RESERVOIR BECAUSE TURBO IS BURNING IT. TRANSMISSION WHINES VERY LOUD ON TAKE OFFS AND UP SHIFTS AND DOWNSHIFT FOR NO REASON WHEN RUNNING AT SAME HIGHWAY SPEEDS. CARS HAS VERY POOR POWER, BUT EATS FUEL LIKE A V-8. FUEL MILEAGE IS 17 TO 19 MPG HIGHWAY 16-17 CITY. NOT EVEN CLOSE TO THE 30 MPG THEY CLAIM IT GETS. BOUGHT CAR NEW IN JUNE 2017 AND HAVE HAD NOTHING BUT PROBLEMS FROM ENGINE TO TRANSMISSION TO INTERIOR TO ELECTRICAL PROBLEMS. WILL TAKE BACK TO DEALER AGAIN TO BE TOLD " THEY CAN'T DUPLICATE PROBLEM". SO I GUESS MOTOR NEEDS TO CATCH FIRE OR SOMEONE HAS TO GET KILLED BEFORE FORD REALLY ADDRESS'S THE PROBLEMS. CAR HAS LITTLE OVER 12,000 MILES ON IT NOW AND PROBLEMS STILL HAVE NOT BEEN FIXED. I CONTACTED FORD IN DETROIT, MI ABOUT THE PROBLEMS AND THEY COULD HAVE CARED LESS. THE "CAN'T DUPLICATE PROBLEM" SAYING FROM DEALERSHIP SEEM TO BE DETROIT FORDS ANSWER TO EVERYTHING TO AVOID FIXING THE PROBLEMS I AM SURE THEY ARE A WHERE OF. I AM NOT THE FIRST OR LAST PERSON TO REPORT TO BE HAVING ALL THESE PROBLEMS. FORD SEEM TO BE HOPING TO RUN PROBLEMS OUT LONG ENOUGH SO THEY DON'T HAVE TO FIX THEM UNDER WARRANTY AND MAKE THEM MY PROBLEM TO FIX. AFTER A LITTLE LOOKING AROUND THE INTERNET I SEE MANY PEOPLE ARE HAVING THE SAME PROBLEMS WITH THESE FORD ESCAPES AS I AM AND GETTING BLOWN OFF BY FORD. FORD HAS YET TO ISSUED ONE TSB FOR ANY OF THESE PROBLEMS THEY CLEARLY KNOW ARE HAPPENING WITH THESE CARS AND MOTOR'S. FORD HAS ISSUED BAND AIDS THAT DIDN'T WORK FOR EARLIER YEARS BUT THEY HAVE NEVER FIXED THE PROBLEM RIGHT. HOW MANY PEOPLE MUST BE INJURED OR DIE BEFORE YOU MAKE FORD FIX THE PROBLEM RIGHT? I THINK IT'S TIME TO CONTACT A LAWYER.

Mileage: 5,000

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT OPENED THE HOOD AND NOTICED THAT RODENTS HAD ENTERED THE ENGINE COMPARTMENT AND CHEWED THROUGH THE HOSES TO THE TURBO CHARGER, THE RADIATOR CAP, COOLANT WIRES, INTAKE MANIFOLD LINES, AND THE PURGE SOLENOID. THE VEHICLE WAS TOWED TO MONTGOMERY MOTORS (214 S MAIN ST, TROY, NC 27371, (910) 572-1351) TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE ELECTRICAL WIRES WERE MADE FROM SOY BASED MATERIAL, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. *TT

Mileage: 21,000

DRIVING IN STOP AND GO TRAFFIC WHEN STOPPED AT RED LIGHT THE AUTO START STOP WILL TURN THE ENGINE OFF. STEPPING ON THE ACCELERATOR PEDAL THE CAR WILL NOT RESTART AND A MESSAGE COMES ON THAT SAYS SHIFT TO PARK AND MANUALLY RESTART ENGINE. IN ALL CASES THE ENGINE DOES RESTART . BUT IT DOES CAUSE DELAYS IN BUSY INTERSECTIONS AND HESITATION ON THE DRIVER TO PULL IN TO TRAFFIC . PROBLEM IS INTERMITTENT TWO TO THREE TIMES A WEEK IN DAILY DRIVING.

Mileage: 29,000

VEHICLE WENT INTO LIMP MODE WITH NO THROTTLE RESPONSE THE FIRST DAY I OWNED IT. IT LEFT ME ON INTERSTATE I 90 HAVING TO SHUT THE CAR OFF AND TRY TO RESTART IT. THE DEALER COULD NOT FIX THE PROBLEM IT HAPPENED 4 TIMES IN 12K MILES I RETURNED THE VEHICLE TO THE DEALER AS THEY COULD NOT FIND THE PROBLEM AFTER REPLACING SEVERAL DEFECTIVE ELECTRONIC PARTS. THIS VEHICLE WAS GOING TO GET SOMEONE KILLED IT WAS NOT GOING TO BE ME AND MY 14 YEAR OD SON. I UNDERSTAND THAT THEY HAVE AUCTIONED THIS VEHICLE OFF AFTER DISMISSING THE SAFETY CONCERNS. THIS IS THE SECOND REPORT I HAVE FILED ON THIS WEBSITE.

Mileage: 90

AS MY BOYFRIEND WAS TURNING THE CORNER AT AN INTERSECTION, THE ENGINE SUDDENLY STOPPED. HE WAS ABLE TO STOP DUE TO HIS LOW SPEED. I REMINDED HIM TO PUT HIS FOOT ON THE BRAKE TO RESTART, AND HE DID THAT AND IT STARTED RIGHT UP. HE DIDN'T DO ANYTHING TO MAKE THE ENGINE STOP. THE ONLY THING THAT WAS HAPPENING AT THAT TIME WAS THAT A TEXT WAS COMING IN ON MY SAMSUNG PHONE, WHICH WAS CHARGING AND CONNECTED VIA BLUETOOTH.

Mileage: 10,000

THE VEHICLE WAS PARKED AND WOULD NOT TURN ON. LIGHTS AND RADIO WORKED BUT ENGINE WOULD NOT. ELECTRONIC CONTROL MODULE WAS REPLACED. TWO WEEKS AFTER PICKING IT UP FROM THE DEALER SAME THING HAPPENED WHEN IT WAS PARKED. NEXT DAY THE CAR WOULD TURN ON. TRIED TO TURN IT ON AGAIN 15 MINUTES LATER IT WOULD NOT TURN ON. HAD IT TOWED TO THE DEALER. ELECTRONIC CONTROL MODULE REPLACED AGAIN. ONE MONTH LATER SAME THING HAPPENED WHILE PARKED. CALLED FOR TOW TRUCK TO HAVE IT TOWED. WHILE WAITING FOR THE TOW TRUCK AFTER 2 HOURS TRIED TURNING IT ON AND IT DID TURN ON. STILL HAD IT TOWED TO THE DEALER.

Mileage: 9,199

6 MONTHS AFTER I LEASED THIS CAR, THE REAR POWER WINDOW STOPPED WORKING.DURING THE FIRST 6MONTHS, I NOTICED THAT WHEN I CLOSE THE DOOR, THE REAR WINDOWS SWITCH POWER TURNS OFF. I BELIEVE THERE IS LOOSE WIRES IN THE DRIVER DOOR THAT CAUSES THIS PROBLEM.

Mileage: 5,000

AS I WAS GETTING SOMETHING OUT OF THE TRUNK AREA WHILE STANDING AT THE CENTER REAR BUMPER, THE LIFT HATCH STARTED COMING DOWN ON ITS OWN. IT WAS SO QUIET I DID NOT HEAR IT, AND WHEN I STOOD UP (I'M 5FT 1-77 YR OLD FEMALE, I STOOD STRAIGHT UP AND MY HEAD BANGED INTO THE LID WHICH WAS ON ITS WAY DOWN. THE FORCE OF IT HITTING MY HEAD CAUSED IT TO START ASCENDING BACK UP. I LATER WENT TO EMERGENCY ROOM BECAUSE OF MY HEAD BRUISE AND PAIN. SCAN REVEALED NO INTERNAL BLEED BUT WAS ADVISED TO TREAT IT LIKE A CONCUSSION. I SHOULD NOT HAVE TO PAY THESE EMERGENCY ROOM BILLS FOR A DEFECT AND NOW I'M PARANOID ABOUT THE LID. WITH ALL THE BEEPS ON THESE CARS, THE LID DEFINITELY NEEDS A WARNING WHEN IT IS COMING DOWN.

Mileage: 7,300

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, A WARNING BELL CHIMED AND A "SHIFT TO "P" RESTART ENGINE MANUALLY" MESSAGE DISPLAYED INTERMITTENTLY. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO THE PARK POSITION AND RESTART THE ENGINE MANUALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BATTLEFIELD FORD, 8820 CENTERVILLE RD, MANASSAS, VA, 20110), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND ADVISED THAT ONCE THE VEHICLE WAS STARTED, TO TURN THE AUTO SWITCH OFF. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT SHE COULD GET A SECOND OPINION BECAUSE NO FURTHER ASSISTANCE WOULD BE OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 09/27/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 10,000

AT 100 MILES CAR WENT INTO LIMP MODE NO WARNING LOST ACCELERATOR PRDAL NO RESPONSE SEWRVICE ENGINE IMMEDIATELY TURN CAR OFF ON SIDE OF THE ROAD RESTARTED DID IT AGAIN AT ABOUT 3800 MILES AND THEN AT ABOUT 11500 MILES. DEALER DOESNT KNOW WHATS WRONG WITH IT. HAD TO TURN CAR OFF AND ON FIND NEUTRAL AND RESTART WHILE DRIVING AT HIGHWAY SPEEDS. DEALER REPLACED SEVERAL ELECTRICAL COMPONENTS THAT WERE BAD BUT CANNOT REPRODUCE ISSUE. THIS VEHICLE IS GOING TO KILL SOMEONE. YOU LOSE FLY BY WIRE THROTTLE. LAST TIME I HAD MY 14 YEAR OLD SON IN THE CAR. I AM DONE WITH IT. FORD SAYS DRIVE IT AS IS AND KEEP PAYTING FOR IT. I SURRENDERED THE IRREPAIRABLE VEHICLE BACK TO BOZEMAN FORD. I AM AFFRAID THIS CAR WILL END UP IN SOME YOUNG MOMS HANDS AND THERE WILL BE FATALITIES.

CHIME VOLUME LEVEL WHEN POWER LIFT GATE IS OPENING OR CLOSING IS VERY LOW. THIS HAS RESULTED IN THE FOOT ACTIVATED OPEN/CLOSE BEING ACTIVATED UNINTENTIONALLY AND THE LIFT GATE COMING DOWN ON MY HEAD, RESULTING IN A BRUISE AND BUMP FROM THE LATCH. THIS COMPLAINT HAS BEEN ADDRESSED BY THE DEALER AND FORD MANAGEMENT. THE VEHICLE HAS BEEN RETURNED TO THE DEALER ON THREE OCCASIONS FOR REPAIR WITH NO SATISFACTORY RESULTS. I THINK THE VOLUME LEVEL SHOULD BE INCREASED SO IT CAN BE HEARD WHEN THE LIFT GATE IS GOING UP OR DOWN TO PREVENT FURTHER INJURY. THANK YOU.

Mileage: 50

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ACTIVATING THE AUTOMATIC PARALLEL PARKING ASSIST, THE VEHICLE FAILED TO PARALLEL PARK AND CRASHED INTO A PARKED VEHICLE. THE AUTOMATIC PARALLEL PARKING ASSIST DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150.

Mileage: 150

MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BURNING SMELL, MY FORD ESCAPE 2017 HEATER OUTPUT BECAME UNBEARABLE ON MY RIGHT FOOT. I ATTEMPTED TO REDUCE THE HEATER OUTPUT BY REDUCING HEATER'S TEMPERATURE DIAL TO NO AVAIL. AS THE HEAT FROM THE CAR'S HEATER BURNED MY RIGHT FOOT, THE FOOT USE TO MANAGE THE ACCELERATOR & BREAK, I TURNED THE HEAT OFF. USING THE A/C AT MAXIMUM SETTING, WEARING A WINTER COAT & THERMAL UNDER-SHIRT & STEEL-TOE SHOES, I COMPLETED TRIP. ON 10/24/2016, TOOK FORD ESCAPE 2017, TO FORD DEALERSHIP IN WESTERN NEW YORK FOR ENGINE DIAGNOSIS (HVAC), EVALUATION & REPAIRS. FORD DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED TO DETERMINE THE HEAT SOURCE PROBLEM WOULD REQUIRE REMOVING CAR'S DASH-BOARD & FRONT DOORS. FORD DEALERSHIP REFUSED TO REMOVE CAR'S DASH-BOARD & FRONT DOORS, STATING FORD MOTOR COMPANY WOULD NOT PAID THE COST. REQUESTED DEALERSHIP TO CONTACT THE FORD MOTOR COMPANY MANUFACTURER'S REPRESENTATIVE FOR HELP, TO NO AVAIL. UNHAPPY AND FRUSTRATED I SOUGHT SECOND FORD DEALERSHIP'S OPINION. I DEMANDED THE NEW DEALERSHIP CONTACT MANUFACTURER'S REPRESENTATIVE FOR HELP. DEALERSHIP REFUSED TO REQUEST HELP & TO DATE FORD ESCAPE 2017 HEAT SOURCE PROBLEM REMAIN UNRESOLVED. *JS

Mileage: 500