2017 FORD ESCAPE Engine And Engine Cooling Problems

The contact owns a 2017 Ford Escape. The contact stated that while driving 10 MPH and attempting a right turn, the “High Temperature - Fire Risk” message was displayed, and the vehicle independently shut off while depressing the accelerator pedal. The contact started to merge the vehicle into a shopping center. An independent mechanic was contacted. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the engine needed to be replaced. The thermostat was replaced, and the remaining coolant was drained and refilled, and the coolant temperature sensor was replaced, and the vehicle was repaired. The contact stated that the failure had occurred twice. The manufacturer was notified of the failure and informed the contact that there was no recall or warranty on the vehicle for the repair. The contact was informed that if the vehicle was repaired out of pocket and then there became a recall for the failure, there was a possibility of being reimbursed. The approximate failure mileage was 88,344.

Mileage: 88,344

The contact owns a 2017 Ford Escape. The contact stated that while driving at 65 MPH, the check engine warning light illuminated, and there was a misfire coming from the engine. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the failure had occurred while the contact was driving on the highway. The vehicle was driven to the shoulder of the road. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinders #2 and #3. The vehicle was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 95,000.

Mileage: 95,000

The contact owns a 2017 Ford Escape. The contact stated that while driving or starting the vehicle, the check engine warning light would unexpectedly illuminate. The contact also stated that the vehicle was experiencing excessive coolant consumption, which required the coolant reservoir to be refilled several times after noticing that the coolant level was consistently low. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that coolant had leaked into the second cylinder, causing the short block to fail. The contact was informed that the short block needed to be replaced, or the entire engine might need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 157,236.

Mileage: 157,236

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the failure could cause engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.

Mileage: 122,000

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the warning light for the engine overheating was illuminated. In addition, the temperature gauge indicated that the engine was overheating. The contact parked and turned off the vehicle. The vehicle was towed back to the used car dealer where the vehicle was purchased. The vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed of an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the failure was a known failure with the vehicle. The contact stated that the vehicle was purchased a year ago from a used car dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 88,000.

Mileage: 88,000

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The contact was able to coast to the side of the on-ramp where the vehicle failed to restart. The contact asked passersby for help pushing the vehicle off the ramp. The vehicle was towed to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact then towed the vehicle to an independent mechanic who confirmed coolant intrusion in the cylinder. The contact stated that the engine needed to be replaced. The contact then towed the vehicle to another independent mechanic, who confirmed coolant intrusion into the cylinder. An independent mechanic replaced the engine block. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle sputtered with the messages “Engine Fault Service Now”, and “High Engine Temperature – Stop Safely” displayed. The vehicle was able to be restarted, but the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with head gasket failure, which caused coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 86,000.

Mileage: 86,000

The contact owns a 2017 Ford Escape. The contact stated that on several occasions when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the engine needed to be replaced due to a coolant intrusion into the engine. The vehicle was repaired, but the small bolt package had not arrived after five days, due to the bolt kit not being available. The manufacturer was not notified of the failure. The failure mileage was 47,500.

Mileage: 47,500

The contact’s daughter owns a 2017 Ford Escape. While the contact’s daughter was driving at an undisclosed speed, the vehicle unintendedly decelerated to 17 MPH. The driver was able to pull over to the side of the road where a family member was able to tow the vehicle back to the residence. The vehicle had been parked in the driveway at the residence and was no longer drivable. A certified mechanic inspected the vehicle at the residence. The mechanic determined that there was coolant leaking into the engine due to faulty cylinder walls, causing engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted and confirmed that the repair was not covered under warranty or recall. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact back to the dealer for assistance. The failure mileage was 134,975.

Mileage: 134,975

The contact owns a 2017 Ford Escape. The contact stated that coolant was leaking from the vehicle. The engine warning light was turning on and off. The vehicle was taken to an independent mechanic, who determined that the failure was due to the power booster. The vehicle was repaired, but the failure reoccurred. The contact stated there was a design flaw. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 52,930. The VIN was not available.

Mileage: 52,930

The contact owns a 2017 Ford Escape. The contact stated that while her son was driving approximately 65 MPH, the check engine warning illuminated. The contact’s son reported that the vehicle was shaking and vibrating abnormally, and he pulled over and turned off the vehicle. The contact stated that the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the contact was informed that there was coolant intrusion in the engine block, causing a crack in cylinder #2. The contact was informed by the mechanic that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to a defect in the 1.5L GTDI engines. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was 77,900.

Mileage: 77,900

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle started shuddering intermittently. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed with alternator and pistons failure. The second mechanic replaced the alternator; however, the failure persisted. The vehicle was taken back to the second mechanic, where the contact was informed that there was oil and coolant dilution, and metal shavings were found inside the engine. The dealer and the manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 134,003.

Mileage: 134,003

The contact owns a 2017 Ford Escape. The contact stated that while driving 25-30 MPH uphill to the residence, the vehicle shuddered violently and went into LIMP Mode. The contact was able to drive to the residence. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired under the Powertrain Warranty. The contact stated that the failure had recurred while driving, causing the contact to drive through a red traffic light to pull over safely into a nearby parking lot. The vehicle was towed to [XXX] Ford [XXX] ); where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The contact was informed that the repair would be performed at his expense. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 29,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 29,000

The contact owns a 2017 Ford Escape. The contact stated that while driving 50 MPH, the vehicle intermittently sputtered. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 144,000.

Mileage: 144,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2 and the engine. The contact was informed that because of the coolant intrusion, the engine was misfiring. In addition, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced Customer Satisfaction Program: 21N12 and Technical Service Bulletin: 22-22-29; with a similar failure description. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 153,963.

Mileage: 153,963

The contact owns a 2017 Ford Escape. The contact stated that while driving at 25 MPH, the engine overheated. The message to "Immediately Pull Over" was displayed. The vehicle was taken to an independent mechanic, where coolant was added. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the Customer Satisfaction Program: 21N12. The contact filed a complaint with the Ford chat division and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking with the check engine warning light illuminated. The vehicle was taken to the dealer, who detected a burning odor while the vehicle was parked. The vehicle was diagnosed with a cracked engine block and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 45 MPH with her partner, the check engine warning light illuminated. The contact stated that she and her partner became worried. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the lower engine block, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,038.

Mileage: 82,038

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken to a certified mechanic with CarMax, who diagnosed that the engine was failing due to a coolant leak. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that there was coolant inside cylinder #3, and the long block needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

Mileage: 97,000

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the head gasket was cracked and there was coolant leaking into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 124,000.

Mileage: 124,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the engine was running rough and idling rough, with the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,173.

Mileage: 102,173

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into cylinder #2 had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,000.

Mileage: 45,000

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. A code scanner was used and retrieved a code for a misfire in cylinder r#3. Upon additional inspection, the contact became aware of excessive coolant consumption. One day, while stopped at a stoplight, the engine temperature gauge indicated that the engine temperature was hot(H). The contact pulled over and discovered that the coolant reservoir was empty. The contact added coolant to the coolant reservoir; however, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated on the instrument panel, with heavy white smoke coming from the tailpipe. The contact parked the vehicle and had the vehicle towed to a dealer the following day. The contact was later informed by a mechanic that coolant intrusion into the engine had caused engine failure. The contact was provided an estimate for the repair; however, the vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

Mileage: 91,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

Mileage: 36,000

The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at 65 MPH, the message "Engine Overheating - Please Pull Over" was displayed, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,400.

Mileage: 73,400

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle shuddered abnormally, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure due to coolant intrusion into cylinders #2 and #3. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,784.

Mileage: 91,784

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was taken for routine maintenance, the independent mechanic discovered that the coolant reservoir level was low. The mechanic added coolant to the coolant reservoir however, two days later the coolant level was low again. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an extended warranty coverage related to the failure. The failure mileage was 103,000.

Mileage: 103,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinder#2, causing damages to the engine block. The contact was provided with an estimate for a new engine. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact’s friend owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, the check engine warning light illuminated. The engine idled roughly, and there was white smoke coming from the exhaust pipe. The contact, an independent mechanic, diagnosed the vehicle and discovered that cylinder #1 had a blown head gasket. The contact determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact's friend to report the failure to the NHTSA Hotline. The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, there was a misfire coming from the engine intermittently while depressing the accelerator pedal. The failure persisted and the check engine warning light illuminated. The vehicle was taken to the dealer on two separate occasions. On the first occasion, the check engine warning light was reset but the failure returned. On the second occasion, the spark plugs were replaced; however, the check engine warning light returned a month later. The vehicle was then taken to an independent mechanic who discovered coolant intrusion into cylinder #3, resulting in engine failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking erratically. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact NHTSA Hotline to report the failure. The failure mileage was approximately 67,742.

Mileage: 67,742

The contact owns a 2017 Ford Escape. The contact stated that while stopped at a red traffic light, the contact noticed an abnormal sound coming from the front end of the vehicle, and there was an abnormal odor inside the cabin. Additionally, the contact stated that the A/C system and heating system became inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 137,300.

Mileage: 137,300

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with coolant intrusion. Upon further investigation, the contact related the failure to the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle occasionally failed to start after several attempts. In addition, the engine overheated with the "High Engine Temperature - Stop Safely" message displayed on the instrument panel. The vehicle was taken to a dealer and the contact was provided a fee for the vehicle to be diagnosed and inspected. The vehicle was taken to an independent mechanic and mechanic determined there was coolant intrusion into the engine. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2017 Ford Escape. The contact stated that while driving 10 MPH in a parking area, the temperature gauge indicated that the vehicle was overheating, prompting the contact to discontinue driving the vehicle. The check engine and the low coolant warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had resulted in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.

Mileage: 98,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds on several occasions, there was white smoke coming from the exhaust pipe, and the check engine warning light was illuminated. The vehicle was steered to the side of the road and was inspected. The contact continued driving, but the vehicle shuddered and lost motive power. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the cylinder. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired, but the failure recurred 2-3 days later. The contact stated that while driving approximately 30 MPH, the check engine warning light illuminated, and the message "High Engine Temperature - Stop Safely" was displayed. The contact inspected the vehicle and noticed that there was no coolant in the reservoir. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 94,500.

Mileage: 94,500

The contact owns a 2017 Ford Escape. The contact stated that an abnormal, rumbling sound was coming from the vehicle at start-up, with the check engine warning light illuminated. The vehicle was taken to a dealer, and a tune-up was performed on it. Despite the tune-up, the failure persisted. The vehicle was taken back to the dealer, and the contact was informed there was coolant intrusion into the engine and the head gasket needed to be replaced. The vehicle was taken to two other independent mechanics, who advised the contact not to replace the head gasket because it was not a permanent repair. The contact was advised to replace the engine. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 67,895.

Mileage: 67,895

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact stated while attempting to drive from a complete stop on several occasions, the vehicle sputtered and stalled. The message "Engine Fault - Service Now" was displayed. The contact related the failure to Ford Customer Satisfaction Program Number: 21N12. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the cylinders through the engine block. The dealer determined that the short block needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided due to the mileage of the vehicle. The failure mileage was approximately 80,065.

Mileage: 80,065

The contact owns a 2017 Ford Escape. The contact stated that while at a complete stop at a red traffic light, a driver walked up to the contact and informed the contact that there was smoke coming from the rear of the vehicle. Additionally, the contact noticed an abnormal sweet odor coming from the exterior of the vehicle. The check engine warning light was illuminated. The contact drove the vehicle to the residence. The vehicle was taken to an independent mechanic, where it was determined that the engine was consuming coolant excessively. The contact was informed that the engine block assembly needed to be replaced. The contact was informed of Ford Technical Service Bulletin Number: 22-2229, which the contact related to the failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 137,000.

Mileage: 137,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

The contact's mother owns a 2017 Ford Escape. The contact stated that while her mother was driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to respond. The message "Engine Fault" was displayed. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact was related to the failure of Ford Technical Service Bulletin Number: 22-2322(- Low Coolant, White Exhaust Smoke And /Or Illuminated MIL -); however, the vehicle was not covered. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was 27,000.

Mileage: 27,000

The contact owns a 2017 Ford Escape. The contact stated that while driving 30-35 MPH, the vehicle was running rough on several occasions. The service light was illuminated. The contact stated that the failure was like Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer where it was determined that there was a coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 121,764.

Mileage: 121,764

The contact's wife owns a 2017 Ford Escape. The contact stated that approximately one year ago, the engine was misfiring, and the vehicle was shuddering when the vehicle was started. The contact stated that his wife had not seen any warning lights illuminated. The contact had taken the vehicle to an independent mechanic. The vehicle was diagnosed, and it was determined that the spark plugs and coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact took the vehicle back to the same mechanic and was informed that the cylinders in the engine had failed a pressure test and referred the contact to the dealer for assistance. The vehicle was towed to the dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 (Coolant intrusion into the cylinders - Engine and Engine Cooling). The manufacturer was informed of the failure and informed the contact that the program to replace the engine did not cover the vehicle and had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle failed to start in the morning as expected. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block replacement after Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge displayed that the engine was overheating. The coolant temperature warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was then towed to the dealer, who determined that there was coolant intrusion in cylinder #4, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 93,993.

Mileage: 93,993

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to Midas where it was diagnosed with coolant intrusion in cylinder #1, causing engine failure. The spark plugs were replaced; however, the failure persisted. The contact stated that on another occasion, while driving 75 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, before the vehicle went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. A tune-up was performed on the vehicle, and spark plugs and ignition coils were replaced. The contact was informed that the engine needed to be replaced. The contact arrived at the dealer to pick up the vehicle, and the check engine warning light illuminated. The vehicle remained with the dealer. The contact was informed that several maintenance repairs were completed on the vehicle. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that while driving 65 MPH, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion in cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 56,000.

Mileage: 56,000

The contact owns a 2017 Ford Escape. The contact stated that after refueling at several different gas stations, the engine warning light illuminated. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended. The contact added fuel cleaner to the fuel tank. The contact stated that the failure was related to NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

Mileage: 120,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

Mileage: 78,000

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle started shaking and vibrating abnormally, and the engine became overheated. The vehicle was taken to the local mechanic who diagnosed that the engine head gasket was blown and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that vehicle hesitated while accelerating. The vehicle was taken to the local mechanic who diagnosed the vehicle with coolant intrusion into the engine and advised the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was a knocking sound coming from the engine. In addition, the vehicle vibrated, and the transmission was shifting rough. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the head gasket, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.

Mileage: 66,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,500.

Mileage: 34,500

The contact owns a 2017 Ford Escape. The contact stated when the vehicle was started, there was an excessive amount of white smoke coming from the exhaust pipes. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to not drive the vehicle because the engine could seize. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 66,900.

Mileage: 66,900

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated, and the vehicle experienced a rough idle. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,397.

Mileage: 34,397

The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the message to pull over at the earliest safe warning light illuminated. The contact immediately drove the vehicle to the dealer. The contact was informed that there was coolant was leaking into the engine and engine needed to be replaced. The vehicle was not repaired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.

Mileage: 79,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle sputtered and the engine was running rough. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The spark plugs were replaced; however, the failure persisted. The vehicle was returned to the mechanic, who replaced the ignition coils; however, the failure persisted. The vehicle was returned to the dealer a third time, and the mechanic diagnosed that there was coolant intrusion in cylinder #3. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 81,277.

Mileage: 81,277

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle jerked and was running abnormally rough. In addition, the check engine warning light was illuminated, and the contact became aware of smoke coming from the exhaust. The contact stopped and parked the vehicle. The contact inspected the fluid levels, and the fluid levels were sufficient. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another independent mechanic where it was confirmed that the failure was due to coolant intrusion, causing engine failure. In addition, the vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

Mileage: 98,000

The contact’s daughter owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and turned off, the contact’s daughter attempted to start the vehicle, and the vehicle lost power with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into the engine, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.

Mileage: 115,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, causing the engine block to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 91,000.

Mileage: 91,000

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was idling rough with smoke coming from the exhaust pipe. The coolant level was constantly low despite adding coolant once every 3 days. The dealer was contacted and informed of the failure. The dealer confirmed there were no recalls associated with the failure. The contact learned of Customer Satisfaction Program: NHTSA ID 10213732 (Engine and Engine Cooling). The manufacturer was informed of the failure and confirmed there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 111,768.

Mileage: 111,768

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was hot(H). The vehicle was steered to a side parking lot and turned off and coolant was added to the coolant reservoir. The vehicle was then taken to a dealer where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,623.

Mileage: 76,623

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer and the dealer discovered coolant intrusion into the engine block, causing engine damage. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 26,406.

Mileage: 26,406

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message "Service Engine Soon" was displayed on the instrument panel. The contact used the Ford App and became aware of a failure with the transmission. The vehicle was taken to a dealer for a diagnostic test and the contact was informed that there was coolant intrusion into the cylinders, relating in engine failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 78,083.

Mileage: 78,083

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the vehicle started shuddering. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the check engine warning light was later illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #3, causing an engine misfire. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that assistance could not be provided, and that the VIN was not under recall. The failure mileage was approximately 68,200.

Mileage: 68,200

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12 (Short block replacement after Coolant Intrusion). The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The failure mileage was approximately 81,034.

Mileage: 81,034

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into several cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

Mileage: 90,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that coolant intrusion into several cylinders had caused engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 107,000.

Mileage: 107,000

The contact owns a 2017 Ford Escape. The contact stated that on several occasions while driving at various speeds, the vehicle went into LIMP Mode. The contact stated that the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the turbo charger needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed and determined that the turbo charger, water pump, and engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.

Mileage: 94,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into several cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short block replacement after coolant intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 102,000.

Mileage: 102,000

The contact's mother-in-law owns a 2017 Ford Escape. The contact stated that upon starting the vehicle and while driving at various speeds, the vehicle was shuddering. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with cylinder #2 failure, and that there were metal shavings inside the engine oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,782.

Mileage: 25,782

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into several cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a misfire in cylinder #3 due to coolant intrusion. The dealer determined that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

Mileage: 72,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was taken to a local dealer for an inspection, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,258.

Mileage: 60,258

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second cylinder was misfiring due to coolant intrusion. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the contact noticed an abnormal, rough sound coming from the engine. The check engine warning light was illuminated. The contact stated that the failure mainly occurred upon starting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the third cylinder, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred by the manufacturer to the NHTSA Hotline to file a complaint. The failure mileage was approximately 107,789.

Mileage: 107,789

The contact owns a 2017 Ford Escape. The contact stated that after her grand-daughter had started the vehicle, the vehicle experienced a rough idle. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed that the engine valve needed to be replaced. The vehicle was repaired; however, the contact's grand-daughter later informed the contact that the failure had recurred. The vehicle was taken back to the same mechanic who referred the contact to a dealer. The contact had taken the vehicle to the dealer, where it was diagnosed that there was coolant intrusion in the fourth cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 85,426.

Mileage: 85,426

The contact owns a 2017 Ford Escape. The contact stated that while driving 35 MPH, the vehicle misfired. The contact stated that the failure recurred upon starting the vehicle and had persisted. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an unknown cylinder and valve needed to be replaced due to coolant intrusion into the engine. The engine was replaced. The vehicle was repaired. The manufacturer was contacted, and a case was opened; however, the manufacturer confirmed that there was no coverage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,671.

Mileage: 50,671

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing rough starts. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store and was diagnosed with a misfire coming from the engine. The vehicle was taken to the dealer, where it was diagnosed and determined that the head gasket was leaking, causing coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty. The failure mileage was approximately 41,000.

Mileage: 41,000

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 87,000.

Mileage: 87,000

The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the vehicle jerked and vibrated abnormally, and started to decelerate unintendedly. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion in cylinder #4, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, several unknown warning lights illuminated. The contact stated that the vehicle failed to move. The vehicle was towed to the local dealer where it was diagnosed that there was coolant intrusion into the engine, causing engine failure. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 77,000.

Mileage: 77,000

The contact owns a 2017 Ford Escape. The contact stated that upon taking the vehicle to a dealer for an oil change, the contact was informed that the coolant level was low and that there was a coolant leak somewhere in the engine. The contact was advised to monitor the coolant level because the contact was frequently adding coolant to the coolant reservoir. The contact stated that the failure persisted, and the check engine warning light became illuminated. The contact had taken the vehicle to a dealer who discovered coolant intrusion into the engine. The contact was informed that the engine long block needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 188,415.

Mileage: 188,415

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The dealer was notified of the failure and informed the contact that the earliest available date to diagnose the was 10-14 days. The vehicle was taken to the Dicky's Doghouse, where it was diagnosed that the cylinder #4 head was cracked. The vehicle was not repaired. The contact was awaiting an estimate for the repair. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

Mileage: 102,000

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, there was an abnormal sound coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown TSB related to coolant intrusion into the engine; however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 112,513.

Mileage: 112,513

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 35 MPH, the front end of the vehicle started shaking and vibrating, and the vehicle started to decelerate. The vehicle was later driven to the local dealer and was diagnosed and determined that there was coolant intrusion inside the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 71,000. The VIN was not available.

Mileage: 71,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated, and the vehicle experienced rough idling. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was damaged due to coolant intrusion and need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the check engine warning light illuminated. The contact stated that the vehicle sputtered for thirty seconds. The vehicle was taken to the local dealer where it was diagnosed with coolant intrusion into the engine, and that the cylinder head was cracked. The vehicle was not repaired. The manufacturer was contacted and confirmed that the warranty had expired. The failure mileage was approximately 66,000.

Mileage: 66,000

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine misfired with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant was leaking into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The contact was also referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 34,755.

Mileage: 34,755

The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds, the vehicle started to shake abnormally. Additionally, while shifting from fourth to fifth gear, there was a violent clunk coming from the transmission. There were no warning lights illuminated. The vehicle was taken to the local dealer who test-drove the vehicle for an hour but was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired, and the failure persisted. While the contact’s wife was driving, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the local dealer, where it was diagnosed that the cylinder head had fractured, and coolant was leaking into the engine. The dealer recommended that the engine and transmission be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that there was coolant leaking into the spark plugs. The spark plugs were cleaned. The contact stated that the check engine warning light illuminated again. The contact stated that white smoke was coming from the exhaust pipe and vehicle was sputtering while idling or accelerating. The vehicle was taken to the dealer who diagnosed that there was coolant leaking into the cylinders, and cylinder #3 cylinder was filled with coolant. The dealer confirmed that Customer Satisfaction Program: 19B37 (Engine and Engine Cooling) was previously completed. The dealer diagnosed the vehicle with complete engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 61,000.

Mileage: 61,000

The contact owns a 2017 Ford Escape. The contact stated while the dealer was servicing the vehicle, the dealer noticed that coolant was leaking into the engine. The dealer diagnosed that the head gasket had failed, causing coolant to leak into the engine cylinder, and the spark plugs were damaged. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The contact was referred to NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 101,800.

Mileage: 101,800

The contact owns a 2017 Ford Escape. The contact stated that on several occasions when the vehicle was started, there was white smoke coming from the exhaust pipe. The vehicle was taken to a dealer several times for maintenance or service, and the contact inquired about the cause of the white smoke. The contact was informed on several occasion that the smoke as normal, but the vehicle was not diagnosed. The contact stated while driving approximately 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer. The contact was informed that there was a misfire coming from cylinder #4 due to coolant intrusion. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated while driving at undisclosed speeds, the 9-1-1 Assistance and seat belt warning alerts activated. The contact stated that the key fob sensor intermittently failed to recognize the key fob inside the vehicle with the message "No Key Detected" displayed on the instrument panel. The vehicle was taken to a dealer however, the failure was not duplicated. The contact stated that during cold starts, the vehicle hesitated, and the RPM became elevated. There was no warning light illuminated. In addition, the contact stated while driving 40 MPH, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the check engine warning light was then illuminated. The vehicle was taken to Eby Ford (2714 Elkhart Rd, Goshen, IN 46526) where the vehicle was diagnosed with coolant intrusion into engine and cylinder #4. The contact stated that the engine relay was replaced after the vehicle failed to start. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving 30 MPH, there was an abnormal vibrating sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,786.

Mileage: 73,786

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was taken to Ikon Motorcars Group, where the water pump and the temperature gauge sensor were replaced, and coolant was added to the vehicle. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken back to the independent mechanic, where the mechanic confirmed that there was no visual leaks coming from the cooling system. The mechanic informed the contact that the failure might be an internal coolant leak into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.

Mileage: 77,000

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The check engine warning light was illuminated. The contact stated that a mechanic inspected the vehicle and used a scanner to scan the vehicle. The mechanic informed the contact that there was coolant intrusion into the engine due to the head gasket coolant leak. The vehicle was not repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,500.

Mileage: 54,500

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated, and the vehicle was shaking slightly. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

Mileage: 85,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a diagnostic scanner to retrieve DTC: P0302 (cylinder #2 misfire). The contact replaced the spark plugs and the ignition coils; however, the check engine warning light remained illuminated. The contact stated that while starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after further inspection, the contact became aware that the coolant reservoir was almost empty. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

Mileage: 68,000

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle hesitated to start as intended; however, the vehicle then functioned as needed after being started. The contact stated that the check engine warning light was illuminated. Upon further investigation, the vehicle was scanned and diagnosed with a misfire in cylinder #4, due to coolant intrusion. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact's wife owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The dealer related the failure to Technical Service Bulletin: 22-2229 (Coolant in Cylinders, White Exhaust Smoke And/ Or Illuminated MIL); however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 44,800.

Mileage: 44,800

The contact owns a 2017 Ford Escape. The contact stated the check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was scoring in cylinders 1-4 due to coolant intrusion. The contact was informed that the head gasket was blown due to not being properly manufactured. The contact stated that there was a misfire in the engine. The contact was informed that the engine needed to be replaced. The contact was informed with NHTSA ID Number: 10169884 (Engine and Engine Cooling); which related to the vehicle failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.

Mileage: 102,000

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.

Mileage: 106,000

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The contact pulled over and parked in a safe location. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with coolant intrusion in cylinders #2 and #4. The dealer stated that there was metal inside the cylinder head and pistons. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 45,000.

Mileage: 45,000

The contact's husband owns a 2017 Ford Escape. The contact was informed that upon starting the vehicle, a message indicating high engine temperature was displayed, stating to pull over as soon as possible. The contact stated that the vehicle was parked for a long time after the failure. Additionally, the contact stated that while driving the vehicle around the neighborhood, the failure recurred. The contact's husband drove back to the residence. The vehicle was towed to the dealer, where it was diagnosed with a crack in the engine block, which caused coolant intrusion into the engine. The dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 61,000.

Mileage: 61,000

The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle was shaking abnormally. The check engine warning light was blinking. Upon restarting the vehicle, the vehicle was driven to an independent mechanic and was diagnosed with coolant intrusion into the engine. The contact stated that the failure was related to Customer Satisfaction Program: 19B37. The contact called the local dealer and was informed that there was no recall on the VIN for the failure. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 101,261.

Mileage: 101,261

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, there was a misfire from the engine and the engine was overheating. The engine warning light was illuminated. The contact pulled off the highway and observed that the engine temperature gauge was returning to normal. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and replaced the spark plugs and coils. The contact stated that the failure had reoccurred. The contact took the vehicle back to the same mechanic who diagnosed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact had been advised by the mechanic that the coolant intrusion into the engine block was a known failure. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine needed to be replaced due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,700.

Mileage: 64,700

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started on several occasions, the check warning light illuminated. The vehicle was shifted into reverse(R), and the vehicle shuddered and jerked before the vehicle stalled. The vehicle was restarted each time. The contact stated that while driving on several occasions at various speeds, the vehicle shuddered and jerked, and stalled. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a misfire in cylinder #3 due to coolant leaking into the cylinder. The contact was informed that the head gasket needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.

Mileage: 113,000

The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the vehicle was idling roughly. Additionally, when the accelerator pedal was depressed, the vehicle hesitated with an engine misfire. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent in the beginning and had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 80,833.

Mileage: 80,833

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal roaring sound coming from the vehicle. The vehicle was rough to start. The vehicle failed to start on the third attempt. The service engine soon warning light was flashing. The light became solid before the failure. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.

Mileage: 131,919

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the service warning light illuminated. Additionally, the heating system stopped blowing hot air. The contact stated that upon checking the coolant level, the contact noticed that there was no coolant in the reservoir. The contact added coolant to the coolant reservoir. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving from a complete stop, the vehicle hesitated while responding. The contact stated that there was white smoke coming out of the exhaust pipe while idling and while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the spark plugs and cylinders. The contact related the failure to Ford TSB Number: 19-2375. The dealer was contacted and informed the contact that the vehicle might not be covered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

Mileage: 77,000

The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart, but the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into several cylinders, resulting in the engine being damaged. The contact was advised to discontinue driving the vehicle until the vehicle was repaired. The vehicle was not yet repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

Mileage: 96,000

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle hesitated, stalled, and was shaking and vibrating abnormally. The contact pulled over to the right side of the road and waited for towing assistance. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and coolant intrusion in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact related the failure to Customer Satisfaction Program: 19B37 (Engine - Powertrain Control Module Reprogramming); however, the VIN was not included in the Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.

Mileage: 83,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the heater became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who determined that coolant needed to be added to the coolant reservoir. The vehicle was repaired; however, the failure recurred. The contact stated that the heater then became inoperable. The vehicle was taken back to the same local dealer, where it was diagnosed that there was coolant inside the engine. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the engine. The manufacturer was not contacted. The failure mileage was approximately 64,000.

Mileage: 64,000

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump bearing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 35,000.

Mileage: 35,000

The contact owns a 2017 Ford Escape. The contact stated that the engine overheated while driving at various speeds and was consuming an excessive amount of coolant. The contact stated that while driving 65 MPH, the check engine warning light was illuminated. The vehicle was taken to Weed Family Automotive, where it was diagnosed and determined that a head gasket failure had caused coolant to leak into the engine, causing a misfire while driving. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the cost of the repair would be a significant amount. The manufacturer was not notified of the failure. The failure mileage was approximately 90,274.

Mileage: 90,274

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact's wife owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine long block resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.

Mileage: 93,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after a visual inspection of the engine compartment, the contact became aware that the engine oil level was extremely low. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 78,000.

Mileage: 78,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2017 Ford Escape. The contact stated that the coolant inside of the coolant reservoir was extremely low, and the check engine warning light was illuminated. Additionally, the message "Transmission Error" was displayed on the instrument panel. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,044.

Mileage: 96,044

The contact 's daughter owns a 2017 Ford Escape. The contact stated that while performing an oil change on the vehicle, the contact noticed that the coolant level was abnormally low. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder. The dealer determined that the short block needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the dealer had mis-diagnosed the vehicle. The check engine warning light was illuminated the following day. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the intercooler and the cylinder head had failed. The vehicle was repaired. The manufacturer was contacted and assisted in covering the cost of the repair. The approximate failure mileage was 74,035.

Mileage: 74,035

The contact owns a 2017 Ford Escape. The contact stated that during the initial start-up, the vehicle shuddered for a while before running properly. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with engine failure due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 53,000.

Mileage: 53,000

The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the vehicle lost motive power. The vehicle was slow to accelerate. There was white smoke coming from the exhaust, with the check engine warning light illuminated and flashing on and off. The vehicle was taken to a local dealer, where it was diagnosed and determined that there was a crack in cylinders #3 and #4. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 136,000.

Mileage: 136,000

The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant leaking into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,500.

Mileage: 78,500

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle started shaking abnormally. The check engine warning light became illuminated. The contact stated that the vehicle stalled while leaving her property. The vehicle was restarted, and there was an abnormal sound coming from the engine. The contact stated that there was an abnormal chemical odor coming from the exhaust pipe. The vehicle was taken to an independent mechanic who diagnosed the vehicle with coolant intrusion into cylinder #2. The contact stated that the spark plugs, coil packs, and purge valve were replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 85,000.

Mileage: 85,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine before the vehicle stalled. The engine over-temperature warning light was illuminated. The contact stated that the vehicle was restarted; however, while driving 5 MPH, the failure recurred. The vehicle was towed to an independent mechanic, where it was diagnosed, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,200.

Mileage: 117,200

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the vehicle started shaking. The check engine warning light became illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a misfire in cylinder #3. The spark plugs and coil pack were replaced; however, the following day, there was no antifreeze in the coolant reservoir. The contact stated that there was no coolant in the oil. The contact checked cylinder #3 and found coolant leaking into cylinder #3. The contact contacted the dealer; however, the vehicle was not diagnosed. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired after the most recent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,940.

Mileage: 78,940

The contact owns a 2017 Ford Escape. The contact stated that while driving with the cruise control activated, the vehicle experienced hard shifting and shuddering, with a pinging sound coming from the engine. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the manufacturer's Extended Warranty coverage for the engine failure. The failure mileage was 78,000.

Mileage: 78,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.

Mileage: 69,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was vibrating abnormally upon starting and while accelerating. The check engine warning light was illuminated. The contact had taken the vehicle to a local AutoZone, where a diagnostic test retrieved DTC: P0304. The contact was advised to take the vehicle to a local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #4 due to coolant intrusion. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N12 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.

Mileage: 144,000

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle was misfiring and hesitating to respond. Additionally, there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that cylinders #2 and #3 were misfiring due to coolant intrusion. The vehicle was then taken to an unknown dealer, where it was not diagnosed; however, the dealer performed a visual inspection of the vehicle and informed the contact that the short block had a factory defect and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 159,000.

Mileage: 159,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at 25 MPH, the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The contact was able to drive to the intended destination despite the failure. The vehicle was then driven to a dealer where a diagnostic test was performed. The diagnostic test indicated that there was coolant intrusion into the engine, resulting in engine failure. The vehicle remained unrepaired with the dealer. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.

Mileage: 52,000

The contact owns a 2017 Ford Escape. The contact stated while driving at slow speeds, the vehicle stalled with several unknown warning lights illuminated. The vehicle failed to restart. The vehicle was towed to the residence, and then to a dealer. The vehicle was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the engine had overheated weeks before the vehicle stalled. The vehicle was towed to an independent mechanic and the water pump was replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

Mileage: 120,000

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the "Engine Overheating Shut Down" message was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle remained at the residence. A dealer was contacted, and the dealer made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 86,741.

Mileage: 86,741

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 50 MPH, the engine fault warning light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2375 or 20-2100. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a coolant leak in the engine and that the engine needed to be replaced. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 87,000.

Mileage: 87,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.

Mileage: 39,000

The contact owns a 2017 Ford Escape. The contact stated that while her daughter was operating the vehicle, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine made an abnormal beeping sound and then unexpectedly shut off. The check engine warning light was illuminated, and the "Engine Fault Service Now" message was displayed. The vehicle was restarted, but the engine overheated. The contact added coolant to the reservoir; however, the failure persisted. The vehicle was towed to an independent mechanic, who determined that there was a crack in cylinder #3 and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 138,000.

Mileage: 138,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that coolant intrusion had been found in the short block of the engine, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,390.

Mileage: 111,390

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, she noticed the water meter gauge was lower than normal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired because the warranty had expired. Upon further inspection, the contact related the failure to TSB 19-2172; however, the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,511.

Mileage: 100,511

The contact owns a 2017 Ford Escape. The contact stated while her daughter was driving out of the school parking lot at an undisclosed speed, the vehicle made an abnormal sound and stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine block was fractured, and there was coolant intrusion in cylinders #3 and #4. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an undisclosed TSB. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.

Mileage: 98,000

The contact owns a 2017 Ford Escape. The contact stated that while driving 35-40 MPH, the check engine warning light was illuminated. The contact stated that while it was raining the windshield wipers became inoperable. The vehicle was taken to an independent mechanic who determined that the catalytic converter, windshield wiper motor, and emission coil needed to be replaced. The vehicle was repaired, but the failure recurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine briefly shuddered before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.

Mileage: 97,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the vehicle started to vibrate and shake while depressing the accelerator pedal. The shaking of the vehicle forced the contact to pull over. The contact stated that the check engine warning light illuminated and was flashing. The contact drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and determined that there was coolant intrusion in cylinder #2, and that the engine block was cracked near cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,000.

Mileage: 57,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was running roughly. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant in the cylinder. Additionally, the engine block was cracked. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,262.

Mileage: 50,262

The contact owns a 2017 Ford Escape. The contact stated while driving 45 MPH, the vehicle started to lose power. The contact was able to continue driving and the check engine warning light was later illuminated. The contact stated that upon inspection, the contact discovered that the coolant reservoir was empty. Despite the failure, the contact drove the vehicle to an independent mechanic, and it was discovered that the coolant had leaked into a cylinder, causing the cylinder head gasket to be blown. The vehicle was diagnosed with engine failure and the vehicle was later towed to the residence. The dealer was notified of the failure and acknowledged that the failure was a known issue; however, the vehicle was not included in the recall. The contact was referred to the manufacturer and was provided the same information as the dealer. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to the residence. The contact was able to restart the vehicle; however, the failure persisted. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The contact was able to restart the vehicle, by turning off the vehicle, allowing the engine to cool down, and then adding coolant to the coolant reservoir. The contact also inspected the vehicle with a scanner and retrieved DTC: P0302 - Cylinder #2 Misfire. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 90,000.

Mileage: 90,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, which required the contact to add coolant to the vehicle daily. Additionally, the contact stated that while driving at various speeds, there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to Trans Auto Repair, where it was diagnosed with a misfire in cylinder #3. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 143,000.

Mileage: 143,000

The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.

Mileage: 152,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact stated that a Ford mobile mechanic diagnosed the vehicle and recommended that the spark plug and ignition coil be replaced. The parts were replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced due to coolant intrusion into the engine. The dealer related the failure to Ford TSB Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,258.

Mileage: 108,258

The contact owns a 2017 Ford Escape. The contact stated that upon starting up the vehicle, there was an abnormal shaking coming from the engine. The contact stated that while attempting to accelerate, the vehicle hesitated, and drove at a reduced speed. The check engine warning light was illuminated. The contact pulled over to the side of the road, restarted the vehicle, but the vehicle failed to exceed 35 MPH. The vehicle was driven to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2017 Ford Escape. The contact stated that while driving out of town at 65-70 MPH, the vehicle lost motive power. The vehicle jerked and vibrated while depressing the accelerator pedal. The contact continued driving 35 MPH to the destination. The check engine warning light illuminated and blinked. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the engine was overheating. The contact was unaware of a warning light being illuminated. The contact added coolant to the coolant reservoir; however, the failure persisted. The vehicle was taken to Worrall Carburation & Machine, where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into the cylinders. The mechanic replaced the engine with a new crate engine that was purchased from the dealer. Additionally, the mechanic replaced the turbo charger. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact called for an elderly friend who owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion in cylinder #4, causing an engine misfire and damages to the engine. The owner of the vehicle was informed that the engine needed to be replaced. The vehicle was not yet repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.

Mileage: 44,000

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the messages "Engine Hot - Stop Safely" and the "Engine Fault" were displayed. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the head gasket needed to be replaced, and the engine needed to be disassembled and reassembled and coolant needed to be added. The vehicle was then taken to the dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 81,000.

Mileage: 81,000

The contact owns a 2017 Ford Escape The contact stated that while driving at an undisclosed speed, "The High Engine Temperature" message was displayed. The contact pulled over to the side of the road and waited for AAA to tow the vehicle. The vehicle was towed to an independent mechanic where it was determined that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,143.

Mileage: 54,143

The contact owns a 2017 Ford Escape. The contact stated when starting the vehicle, she noticed that the check engine warning light was illuminated. The contact stated that the steering wheel was vibrating. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact's partner owns a 2017 Ford Escape. The contact stated that upon the start of the engine, the vehicle would shake when idle and while driving as the check engine light appeared on the instrument panel. The vehicle was taken to an independent mechanic where they discovered a misfire in cylinder #1. The vehicle was taken to another independent mechanic where a pressure test was performed; the test showed that cylinder #1 was measuring below standard operation. The contact called a dealer and an appointment was made to have the vehicle inspected. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the contact noticed that the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as coolant intrusion leaked into the cylinder which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 119,000.

Mileage: 119,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plug failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that coolant intrusion leaked into the cylinder which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 59,000.

Mileage: 59,000

The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at 35 MPH, the engine stalled, and all of the warning lights were illuminated. The contact proceeded to pull over onto the side of the road where she attempted to restart her vehicle however the vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed that the engine had experienced coolant intrusion and would need to be replaced. The failure occurred on two separate occasions. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 176,510.

Mileage: 176,510

The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving on the highway at 45 MPH, the vehicle stalled. The contact stated that her daughter was able to pull over onto the side of the road and restart the vehicle; however, the vehicle was driving at a reduced speed. The check engine warning light was illuminated. The vehicle was driven to the residence and then was towed to a local dealer to be diagnosed. The contact was informed that there was a coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,800.

Mileage: 60,800

The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at 65 MPH, the engine hesitated prior to stalling and the check engine warning light illuminated. The contact proceeded to pull over onto the side of the road, where the contact attempted to restart the vehicle but failed. The vehicle was towed to a local dealer where it was diagnosed that the engine was blown, due to coolant intrusion, and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle started shuddering and then lost motive power. There was no warning light illuminated. The vehicle was then taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with a cracked engine due to a leak in the eco-boost system. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken to the dealer as the manufacturer had requested to be diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 52,488.

Mileage: 52,488

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled, with an engine misfire. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 122,000.

Mileage: 122,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at 70-75 MPH, the vehicle lost motive power. The front of the vehicle began to jerk. The contact was able to pull over to a rest area before the engine seized. The vehicle failed to crank up. The contact used a scope to see if the camshaft was moving. The low pressure and engine light were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 48,000.

Mileage: 48,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The message that the engine was overheating was displayed, and the audible alarm was sounded while driving at approximately 35 MPH. The contact stated that the heater failed to operate as needed. The vehicle was taken to a certified mechanic who diagnosed that there was coolant intrusion into cylinder #3, causing engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted and verbally confirmed that it was a known failure and was an accurate diagnosis. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the engine replacement was not covered under warranty or recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 62,000.

Mileage: 62,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled and then lost motive power with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another independent mechanic where it was diagnosed that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic result was provided. The contact was informed that the engine needed to be replaced. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure and a case was opened. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 90,400.

Mileage: 90,400

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, an abnormal white smoke came out of the exhaust pipe. The contact stated while driving approximately 20 MPH, the message "Overheating" was displayed, and the vehicle stalled. The contact was able to pull over to the side of the road. The contact inspected the coolant level and noticed no coolant in the coolant reservoir. The contact was able to drive back to the residence at 5 MPH, add coolant to the coolant reservoir, and replace the coolant temperature sensor; however, the failure recurred approximately 3-4 weeks later. The contact stated that the vehicle had been experiencing excessive coolant consumption. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The failure mileage was approximately 149,000.

Mileage: 149,000

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. The contact stated that the coolant had leaked out of the coolant reservoir. The vehicle was eventually taken to the local dealer who diagnosed and determined that there was coolant inside the cylinders, causing damages to the engine short block. The contact was informed that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 108,000.

Mileage: 108,000

The contact owns a 2017 Ford Escape. The contact stated that upon taking the vehicle to the dealer for routine maintenance, the dealer informed the contact that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,749.

Mileage: 84,749

The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2017 Ford Escape. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The coolant level was low. The contact cleared the check engine warning light. The contact stated that coolant was entering the cylinder and pistons. There was no indication of a coolant leak. The contact linked the failure to Technical Service Bulletin: 20-2100. The vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The local dealer was contacted, and the contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 32,000.

Mileage: 32,000

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate, and the vehicle was driving rough. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine. The vehicle was later taken to the local dealer who confirmed that the failure was caused by coolant intrusion into the engine. The contact was advised that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.

Mileage: 62,000

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire. Additionally, the contact stated while driving approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to an unknown dealer, where the DTC code was cleared. The contact stated that the failure recurred while driving. The vehicle was taken to another dealer and DTC code: P0301 (Cylinder #1 Misfire) was retrieved. The dealer determined that cylinder #1 had misfired due to coolant intrusion and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. In addition, the contact stated that the coolant level was low. The contact stated that occasionally when the vehicle was started, there was white smoke coming from the exhaust. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that in 2022, the vehicle was repaired under the Customer Satisfaction Program: 19B37. The manufacturer was made aware of the failure but provided no assistance. The contact had researched Customer Satisfaction Program: 21N12; however, the contact was informed that the vehicle was not covered under the program. The failure mileage was approximately 72,000.

Mileage: 72,000

The contact owns a 2017 Ford Escape. The contact stated that there was white smoke coming from the exhaust pipe at start-up. The contact stated that the check engine and "Vehicle Overheating" messages were displayed. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The contact was informed that the engine needed to be replaced due to coolant intrusion into cylinder #4. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance; the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.

Mileage: 67,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into the engine, causing head gasket failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and referred the contact to the manufacturer for additional assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 68,898. The VIN was not available.

Mileage: 68,898

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine, and several other unknown warning lights illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined that the engine had seized due to coolant intrusion and needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

Mileage: 120,000

The contact owns 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, and there was white smoke coming out of the exhaust pipe while starting the vehicle and while driving. Additionally, the contact stated that the engine was running rough, and the vehicle almost stalled while driving. The vehicle was taken to an independent mechanic, where the coolant hoses, the radiator cap, the spark plugs, the ignition coils, and other unknown parts were replaced; however, the failure persisted. The contact stated that while at a complete stop, the engine was running rough and the vehicle almost stalled. The contact stated that upon depressing the brake pedal and the accelerator pedal simultaneously, the contact was able to continue driving; however, the failure recurred and the vehicle almost stalled while decelerating. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The failure mileage was approximately 185,000.

Mileage: 185,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and there was white smoke coming from the exhaust pipe. The vehicle was taken to the dealer, where it was determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine started revving abnormally. The contact stated that the check engine light illuminated and remained illuminated. The contact drove the vehicle to the local AutoZone to be diagnosed and DTC code: P0303 (Engine Misfire – Cylinder #3) was retrieved. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the failure was confirmed. The contact was informed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

Mileage: 140,000

The contact owns a 2017 Ford Escape. The contact stated that while his son was driving 30 MPH, the message "Hot" was displayed. The driver pulled over to the side of the road. The vehicle was towed to Gear Repair, where it was diagnosed that the head gasket was leaking coolant into the engine block and cylinders. The dealer was notified of the failure and related the failure to Customer Satisfaction Program: 21N12, but the vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was not covered due to the manufactured date. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was shuddering while starting and while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to Honest-1 Auto Care, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where the diagnostic result was confirmed. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked and attempting to start the vehicle, the check engine warning light Illuminated. The contact stated that there was an abnormal knocking sound coming from the engine. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the engine. The vehicle was at the dealer for an engine replacement. The manufacturer was notified of the failure, opened a case, and offered to cover half of the cost of the repair. The failure mileage was 51,000.

Mileage: 51,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact discovered that there was white smoke coming from the exhaust. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the flex plate and transmission clip needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was towed to another independent mechanic where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle started shuddering violently. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the engine block needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 22-2229. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 146,075.

Mileage: 146,075

See attached document for complaint.

The contact owns a 2017 Ford Escape. The contact stated that while his daughter driving at an undisclosed speed, the check engine warning light illuminated. The vehicle returned to normal functionality, but the failure became regular. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into multiple cylinders had damaged the engine. The contact was informed that the engine would need to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 72,000.

Mileage: 72,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was running roughly after a cold start. The contact stated that while driving at approximately 35 MPH the vehicle was losing power. The contact said when she depressed the accelerator pedal the check engine light was flashing and the vehicle was not gaining forward momentum. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was again exhibiting the same failure symptoms and was taken back to the same dealer. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block. The dealer recommended that the engine be replaced. The vehicle was not repaired. The contact had researched online and related the failure to a known problem with coolant intrusion into the engine block. The manufacturer was informed of the failure and referred the contact to the Safety Hot Line to file a complaint. The failure mileage was approximately 36,000.

Mileage: 36,000

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was towed to the local mechanic who replaced the spark plugs and the vehicle was repaired. The contact stated that while operating the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was driven to the local dealer who diagnosed the vehicle and determined that the was a coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified but no assistance was offered. The contact was informed that the vehicle did not qualify for the Extended Warranty Coverage under TSB: 22-2229. The failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2017 Ford Escape. The contact stated while driving 45 MPH, the vehicle was running abnormally rough, and the check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into cylinder four was causing a misfire, resulting in damages to the engine. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 42,000.

Mileage: 42,000

The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle briefly jerked and hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed that the coolant reservoir was empty but was unable to determine if there was a coolant leak. The contact inspected the engine but found no damages. After further inspection, the dealer observed that the fuel pump was cracked. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 78,000.

Mileage: 78,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had caused a misfire in the engine. The contact was informed that the engine would eventually need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with faulty spark plugs and failed ignition coils. The contact was informed that the four spark plugs and the four ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. Additionally, the dealer informed the contact that transmission fluid needed to be refilled, and the transmission filter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Ford Technical Service Bulletin Number: 22-2229; however, the contact was informed that the repair was not covered under the TSB. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 91,250.

Mileage: 91,250

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle and while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant leaking into the cylinder head. The dealer related the failure to Ford TSB Number: 19-2346 and determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 107,853.

Mileage: 107,853

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 10 MPH and turning out of a parking lot onto a road, the vehicle almost stalled. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was a misfire in cylinder #2. The mechanic replaced the spark plugs and ignition coil. The vehicle was repaired. The contact stated that the check engine warning light became illuminated again. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ignition coil and spark plugs needed to be replaced with OEM parts. The vehicle was repaired; however, the check engine light was again illuminated. The contact took the vehicle back to the same dealer who diagnosed the vehicle and determined that there was coolant intrusion in the engine, and the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 - Coolant Intrusion Into the Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was 51,849.

Mileage: 51,840

The contact owns a 2017 Ford Escape. While the contact's son was driving at an undisclosed speed, the check engine warning light illuminated, and the engine started to overheat. The contact stated that the temperature gauge was raised beyond the hot level. The vehicle was towed to the dealer where it was diagnosed with a cracked head gasket and a failed sensor. The contact was informed that the head gasket and the unknown sensor needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer several times due to the failure. The contact stated that the dealer installed a camera on the head to check for a coolant leak. The contact was unclear of the diagnostic reports; however, the contact was informed that the spark plugs, and the crankcase sensor needed to be replaced. The spark plugs and crankcase sensor were replaced; however, the failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000.

Mileage: 74,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 60 MPH, the vehicle started shaking abnormally. The contact stated that the check engine warning light was flashing, and the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle was not responding as needed. The contact stopped and turned off and restarted the vehicle; however, the vehicle was still shaking. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle and retrieved DTC: P0304 (Coolant Intrusion into engine) Engine and Engine Cooling. The mechanic linked the failure Customer Satisfaction Program: 21N12 - Short Block Replacement After Coolant Intrusion (Engine and Engine Cooling). The vehicle was not repaired. The vehicle was then towed to a dealer, where it was diagnosed and determined that there was coolant intrusion in the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,000.

Mileage: 69,000

The contact's fiancé owns a 2017 Ford Escape. The contact stated that the vehicle was taken to the dealer for sale. The contact stated that while the dealer was test-driving the vehicle at an undisclosed speed, the check engine warning light illuminated. The dealer determined that the head gasket and engine block had failed, resulting in coolant intrusion into cylinders #1 and #3. The dealer also discovered that the engine had consumed a quart of oil, and there was smoke coming from the exhaust pipe due to engine blowby. The dealer added a quart of engine oil and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 24,000.

Mileage: 24,000

The contact owns a 2017 Ford Escape. The contact stated that upon coming to a complete stop, the message "Engine Hot" was displayed. The contact stated that while driving from a complete stop, the vehicle failed to exceed 10 MPH. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where the contact was referred to the dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed with a misfire in cylinder #1 due to coolant intrusion into the engine. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,500.

Mileage: 53,500

The contact owns a 2017 Ford Escape. The contact stated that white smoke was coming from the exhaust pipe with several warning lights illuminated. The crankshaft position sensor, power control module short circuit sensor, and other warning lights are illuminated. The contact had reset the sensors however, the failure persisted. The contact stated that the coolant was leaking however, there was no location of the leak. The contact stated that driving and then shifting into the park(P), the vehicle went into LIMP Mode. The vehicle was returned to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2017 Ford Escape. The contact stated that while at a stop sign, the vehicle stalled. The vehicle was restarted but failed to shift into gear. While driving 55 MPH, the speedometer decreased, the vehicle failed to accelerate and then stalled. The contact was able to veer over to the side of the road. The vehicle failed to shift into gear. There were no warning lights illuminated. The contact called for a tow truck. The tow truck driver informed the contact that there was coolant leaking from the vehicle. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 208,000.

Mileage: 208,000

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked in the garage it was discovered that large amounts of oil had leaked from the engine onto the garage floor. The vehicle was taken to the local mechanic who diagnosed that the engine had been damaged due to coolant intrusion into the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 123,000.

Mileage: 123,000

The contact's mother owns a 2017 Ford Escape. The contact stated while her mother was driving at an undisclosed speed, the driver noticed a significant amount of smoke coming out of the exhaust pipe. The driver drove to the residence. Additionally, the contact stated that the vehicle had experienced difficulty in starting. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The mechanic determined that the failure was related to Ford Campaign Number: 21N12. The contact was referred to the manufacturer for assistance. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 25,901.

Mileage: 25,901

The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired however, the failure recurred, and the vehicle was taken back to the independent mechanic again and the ignition coils were replaced; however, the check engine warning light became illuminated. The contact was informed that there was a coolant leak into cylinder #1. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.

Mileage: 106,000

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the engine started misfiring. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence, where the contact scanned the vehicle and retrieved a DTC code for cylinder #2 misfire. The vehicle was taken to an unknown dealer, where the same assessment was made, and the dealer determined that the cylinder #2 exhaust valve was burned. The dealer determined that the cylinder head assembly needed to be replaced. Additionally, the dealer informed the contact that the short block had a manufacturing defect and recommended that the short block be replaced. The contact related the short block defect to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic was provided, and that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 55,162.

Mileage: 55,162

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the engine was idling roughly. The contact stated while driving approximately 30 MPH, the check engine warning light illuminated. The contact stated that the message “Stop Driving – Engine Overheating” was displayed and an audible chime was heard. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and retrieved DTC codes: P0302 and P0306; and determined that coolant was leaking into the engine block. The vehicle was not repaired. The contact then stated that while driving approximately 35 MPH, the "Stop Driving" warning light flashed on the instrument panel. The contact stated that the vehicle lost motive power and failed to accelerate above 10 MPH. The contact drove the vehicle back to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 22-2134 Coolant Intrusion into the engine block (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was 70,517.

Mileage: 70,517

The contact owns a 2017 Ford Escape. The contact stated that the message "Service Engine Soon" was displayed. The vehicle was taken to a dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2208. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,499.

Mileage: 29,499

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant intrusion into the cylinder and that the engine long block needed to be replaced. The dealer made the contact aware of Customer Satisfaction Program Number: 21N12 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 42,198.

Mileage: 42,198

The contact owns a 2017 Ford Escape. The contact stated there was heavy white smoke coming from the exhaust pipe at start-up. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and a dealer, and a diagnostic test was performed. The contact was informed that coolant had leaked into cylinder #2. The contact was informed by the dealer that the engine needed to be replaced. The contact's wife called the manufacturer and was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 69,500.

Mileage: 69,500

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic was provided, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

Mileage: 95,000

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond while the RPMS had risen significantly high. The contact stated that upon releasing the accelerator pedal, the vehicle responded as needed. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The contact stated that while driving 60-65 MPH, the engine overheated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking from the head gasket. The mechanic replaced cylinder #3 and the spark plugs; however, the failure persisted. The dealer was notified of the failure and informed the contact that the vehicle would be repaired at the contact’s expense because the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic and the contact was informed that the fuel pump had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to another dealer where the same diagnostic was provided to the contact that the fuel pump failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was a loud noise coming from under the hood. The contact stated that the check engine warning light was illuminated. In addition, the contact thought that the vehicle was going to explode. The vehicle was taken to the dealer where it was diagnosed with engine failure due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.

Mileage: 38,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle went into idle, with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that coolant intrusion leaked into the engine's cylinders which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 119,239.

Mileage: 119,239

The contact owns a 2017 Ford Escape. The contact stated while driving 45-50 MPH, the engine warning light was illuminated. The contact stated that while driving, the engine started to overheat. The contact added coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder, and that the long block needed to be replaced. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.

Mileage: 69,000

The contact owns a 2017 Ford Escape. The contact stated that after a recent oil change, the contact was informed that the coolant level was lower than normal. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The failure persisted with the check engine warning light illuminated. The vehicle was taken to the dealer where the mechanic discovered that there was coolant intrusion into a cylinder. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling roughly but after warming up the vehicle was running normally. The contact stated that the failure was intermittent but was a recurring failure. The contact stated while driving 40 MPH, the messages "Engine Overheating" and "Pull Over and Stop Vehicle" were displayed. The contact checked and observed that the coolant reservoir was low. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not covered under Customer Satisfaction Program number: 19B37 - Coolant Intrusion into Engine Block (Engine and Engine Cooling). The failure mileage was 35,346.

Mileage: 35,346

The contact called on behalf of her daughter who owns a 2017 Ford Escape. The contact stated that when the vehicle started, the check engine warning light illuminated, and the vehicle was shaking abnormally. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #4 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. Additionally, the contact was informed that the repair was not covered under warranty or recall. The failure mileage was approximately 43,000.

Mileage: 43,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,776.

Mileage: 41,776

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated with heavy white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer where a diagnostic test was performed. The contact was informed that there was a coolant leak into cylinder #1. The manufacturer was notified of the failure, and the contact was informed that there were no recall or warranty on the vehicle. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

Mileage: 79,000

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine was severely damaged due to coolant intrusion into the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, there was excessive white smoke coming from the exhaust. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine. The owner was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 73,000.

Mileage: 73,000

The contact owns a 2017 Ford Escape. The contact stated that the engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was being repaired under an unstated recall, there was an abnormal amount of smoke coming from the exhaust pipes. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a coolant intrusion into the engine short block. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

Mileage: 85,000

The contact owns a 2017 Ford Escape. The contact stated while attempting to turn off the vehicle, the vehicle failed to turn off as needed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was rust inside the cylinder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2017 Ford Escape. The contact stated that while pulling out of the driveway, the messages that "Engine Overheating, Do Not Drive" and "Power Train Failure" were displayed on the instrument panel. Additionally, the vehicle was jerking. The vehicle was placed in Neutral(N) and coasted back into the garage. The vehicle was towed to a dealer where it was diagnosed and determined that the short block needed to be replaced due to coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

Mileage: 116,000

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. Additionally, the contact became aware of an abnormal coolant odor. The vehicle was towed to the dealer where it was diagnosed with a coolant leak into the engine and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2017 Ford Escape. The contact stated that there was white smoke from the vehicle. The contact stated that while driving at various speeds, the vehicle was chugging. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the engine, and the head gasket and engine needed to be replaced. There was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there were no recalls for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,580.

Mileage: 60,580

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer for a routine oil change and the contact was informed that there was a misfire in cylinder #3, and there was coolant intrusion into the cylinder. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.

Mileage: 66,000

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled while attempting to start the vehicle. The contact stated that coolant was leaking into the engine. The contact stated that the failure was a persistent failure. The vehicle was taken to a dealer and an independent mechanic to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 97,990.

Mileage: 97,990

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, there was an abnormal sound coming from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with coolant intrusion into the engine. The message "Engine Fault - Service Now" was displayed on the instrument panel. The vehicle was not repaired because the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,026.

Mileage: 148,026

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact that the engine temperature gauge was in the red zone. The contact stopped and checked under the hood and became aware that coolant level was very low. The contact refilled the coolant reservoir and drove to the destination. The contact stated that failure reoccurred, and the vehicle was taken to an independent mechanic. The mechanic diagnosed the vehicle and determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to TSB Number: 19-2346 Coolant Intrusion In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 98,000.

Mileage: 98,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.

Mileage: 96,000

The contact owns a 2017 Ford Escape. The contact stated that there was coolant leaking from the vehicle, and the “Engine Fault - Service Now” message was displayed. The vehicle was taken to an independent mechanic, who determined that the spark plugs and EVAP system needed to be replaced. The vehicle was taken to another independent mechanic, who determined that the head gasket was leaking into the exhaust and there was coolant intrusion into the engine. The mechanic recommended that the engine be replaced. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 107,000.

Mileage: 107,000

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light activated and remained illuminated. The vehicle was driven to the local dealer who diagnosed that the #2-cylinder head had cracked due to coolant intrusion into the engine, and that the engine was overheating. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 103,895.

Mileage: 103,895

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into the engine causing and engine misfire in cylinder #3, resulting in engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 79,000.

Mileage: 79,000

The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced rough idling. The vehicle was taken to the local dealer who determined that the engine block had cracked due to coolant intrusion into the engine, causing the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contacted indicated that the engine was previously replaced for a similar failure. The failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, he observed excessive smoke emanating from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into the engine had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 150,000. The VIN was not available.

Mileage: 150,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed coolant intrusion into cylinder #1, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The engine overheating warning light was illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the repair was not covered under a recall. The failure mileage was approximately 116,500.

Mileage: 116,500

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that the check engine warning light was flashing off and on. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2017 Ford Escape. The contact stated while cold starting the vehicle, there was a large cloud of white smoke coming from the exhaust pipe. The contact stated that the vehicle was idling rough until the engine had warmed up. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine block was cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle shuddered, and lost motive power. The contact stated that the message "Engine over temperature" was displayed and the temperature gauge indicated that the engine was hot(H). Additionally, the contact observed an abnormal burning odor after exiting the vehicle. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.

Mileage: 94,000

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling rough until the engine had warmed up. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

Mileage: 72,000

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, there was white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the Customer Service Program: 19B36 had been completed in July 2020. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 134,000.

Mileage: 134,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle began to shake and vibrate abnormally. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine, and that the engine needed to be replaced. The engine was replaced but shortly after retrieving the vehicle, the check engine warning light illuminated again. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 44,000.

Mileage: 44,000

The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, there was heavy white smoke coming from the exhaust pipe. The contact stated that the vehicle vibrated abnormally while idling. The contact stated that the vehicle shut off independently while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH, the message that the “Engine was overheating - Stop Driving" was displayed. The contact stated that the vehicle lost motive power and decelerated to 5 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and the cylinders. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the radiator started overheating, and the vehicle started to leak coolant. The contact added water into the radiator. The contact stated that the vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.

Mileage: 106,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant leaking onto the spark plugs, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for further assistance. The failure mileage was approximately 141,000.

Mileage: 141,000

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle experienced rough idling and an abnormal vibration. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced due to coolant intrusion into cylinder #4. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 22-2229 (Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 64,733.

Mileage: 64,733

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle lost motive power. The contact noticed white smoke coming from the tailpipe. In addition, the low coolant level warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer who sent the vehicle to a nearby mechanic where the oxygen sensor was replaced. The failure occurred. The vehicle was taken to a certified mechanic who diagnosed that the spark plugs had failed and needed to be replaced. The spark plugs were replaced; however, the failure persisted. The vehicle was returned to the mechanic where it was diagnosed that cylinder # 2 had failed and needed to be replaced. The vehicle had been repaired but the failure persisted. The vehicle was returned to the dealer where it was determined that cylinder # 2 might be faulty and cylinder #2 was replaced again. After the repair as completed, while driving approximately 62 MPH, the vehicle stated in an audio message that the engine was overheating. The vehicle was taken to a certified mechanic and the contact was informed that the coolant level was low. The mechanic retrieved DTC code: P0302 indicating there was an issue with the fuel running lean, and the fan relays had failed and needed to be replaced. The fan relays had been replaced, the vehicle was refilled with oil, and the wheels were rotated. The contact stated that after having the vehicle repaired and driving for approximately 1 mile the check engine warning light illuminated. The vehicle was returned to the mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 141,060.

Mileage: 141,060

The contact owns a 2017 Ford Escape. The contact stated while inspecting under the hood of the vehicle, it was discovered that there was a crack in the engine. The engine fault message was displayed. The vehicle was taken to a dealer where it was diagnosed that coolant was entering the engine and because of the failure, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.

Mileage: 91,000

The contact owns a 2017 Ford Escape. The contact stated on several occasions while starting the vehicle, the check engine warning light illuminated. The contact stated that while driving on several occasions at various speeds, the vehicle was shaking violently before the vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,421.

Mileage: 76,421

The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the message "Service Engine" was displayed. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that there was coolant inside the engine cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 67,245.

Mileage: 67,245

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with timing belt, water pump, and engine failure. The contact was informed that the timing belt, the engine, and the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under warranty or recall. The failure mileage was approximately 93,000.

Mileage: 93,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with a misfire in the engine. The message of cylinder #2 misfire was displayed. The contact stated that there was smoke coming from the engine compartment. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed, and it was determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 124,000.

Mileage: 124,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, a message to “Have Vehicle Checked Immediately" was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was notified of coolant intrusion into the engine and that the engine needed to be replaced. The contact researched online and became aware of TSB Number: 19-2346; and linked the failure to the TSB. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

Mileage: 42,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 45 MPH, the check engine, check oil, and several other unknown warning lights were illuminated, and the vehicle then stalled. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed that the wall in between the coolant and the piston was worn, and coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.

Mileage: 77,000

The contact owns a 2017 Ford Escape. The contact stated that while having the vehicle inspected, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into engine and the engine could be damaged. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 47,000.

Mileage: 47,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle was making abnormal sounds and was shaking abnormally. The contact stated that the engine hot message was displayed, and several unknown warning lights were flickering on and off. The contact was informed that the water pump and thermostat needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was driven back to the independent mechanic, and the contact was informed that the water pump needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was driven back to the independent mechanic, and the contact was informed that there was fluid leaking from the bottom of the vehicle. The contact was informed that the radiator needed to be replaced and coolant added. The vehicle was repaired; however, the failure recurred. The contact stated that coolant was added constantly for the vehicle to operate as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 70,600.

Mileage: 70,600

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle was making abnormal sounds and was shaking abnormally. The contact stated that the engine hot message was displayed, and several unknown warning lights were flickering on and off. The contact was informed that the water pump and thermostat needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was driven back to the independent mechanic, and the contact was informed that the water pump needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was driven back to the independent mechanic, and the contact was informed that there was fluid leaking from the bottom of the vehicle. The contact was informed that the radiator needed to be replaced and coolant added. The vehicle was repaired; however, the failure recurred. The contact stated that coolant was added constantly for the vehicle to operate as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 70,600.

Mileage: 70,600

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling roughly. The contact stated that once the engine had warmed up the engine started running normally. The contact stated that the check engine warning light was illuminated. The contact checked the engine and observed that the coolant level was extremely low. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was coolant intrusion into engine. The vehicle was not repaired. The contact was informed that the check engine warning light was illuminated and needed to be taken back to the independent mechanic. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

Mileage: 106,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was flashing while starting the vehicle; however, while driving, the warning light independently turned off. The contact stated that after driving for a while, the check engine warning light illuminated and remained illuminated while accelerating after the vehicle had been parked. The contact immediately stopped driving. The contact called the dealer and was advised to have the vehicle towed to the dealer. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into cylinder #2; causing several engine misfires, and the spark plugs to oxidize between the cylinder head and the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact became aware of Customer Satisfaction Program, NHTSA ID Number: 10213732 (Engine and Engine Cooling). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction Program. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 59,554.

Mileage: 59,554

The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, an unknown warning light illuminated. The message, high heat, pull over immediately was displayed. The driver pulled over, but the vehicle failed to restart. The contact noticed there was no coolant inside the radiator. The contact stated that the mechanic added coolant and drove the vehicle to the residence. The vehicle failed to restart. The coolant reservoir was empty, with no indication of a leak. The vehicle was towed to the local dealer, where it was diagnosed that coolant had leaked into the cylinder, and it was recommended that the engine be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 36,000.

Mileage: 36,000

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle was idling roughly, causing the vehicle to vibrate abnormally. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that ignition coil #2 needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken back to the same independent mechanic who diagnosed the vehicle and determined that the air intake assembly needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred, and the vehicle was taken to another independent mechanic who informed the contact that coolant had leaked into cylinder #2, and that the valve cover was cracked. The vehicle was not repaired. The manufacturer was informed of the failure. The contact stated that the independent mechanic related the failure to Technical Service Bulletin Number: 19-2208 - Coolant In Cylinders (Engine and Engine Cooling). The failure mileage was 104,590.

Mileage: 104,590

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, while attempting to leave the residence, the vehicle made an abnormal sound. The contact stated that the check engine warning light was illuminated. The vehicle was driven to a dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

Mileage: 53,000

The contact owns a 2017 Ford Escape. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in the engine. The mechanic cleared the check warning light; however, the failure recurred while driving. The vehicle was taken to a local independent mechanic, where it was diagnosed with coolant intrusion into the engine. The mechanic determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 51,000.

Mileage: 51,000

The contact owns a 2017 Ford Escape. The contact stated that while his son was driving approximately 65 MPH, the check engine warning light illuminated, the vehicle started losing motive power and stalled. The vehicle was later towed to the local dealer who diagnosed that the engine had failed due to coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 86,020.

Mileage: 86,020

The contact called on behalf of his daughter who owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring. The contact stated that the failure persisted and the engine overheated. The contact was able to pull the vehicle to the side of the road, where white smoke was coming from the front of the vehicle near the engine compartment. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into cylinder #1. The vehicle was not repaired and remained with the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond as intended with the check engine warning light illuminated. The contact stated that several days later while attempting to start the vehicle, there was a considerable amount of white smoke coming from the exhaust pipe. The contact inspected the coolant reservoir and became aware that the coolant reservoir was empty. The contact refilled the coolant reservoir; however, two days later the coolant reservoir was empty again. The vehicle was taken to a local dealer where it was diagnosed with a coolant leak. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Mileage: 106,000

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 78,000.

Mileage: 78,000

The contact owns a 2017 Ford Escape. The contact stated while driving 25 MPH, the engine warning light illuminated. The vehicle hesitated and was slow to respond. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was an indication of coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there was no recall coverage for the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,533.

Mileage: 52,533

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to several independent mechanics who diagnosed the vehicle with a coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

Mileage: 93,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle overheated and stalled. There was no warning light illuminated. The contact was able to pull to the side of the road and the vehicle failed to restart. The vehicle was towed to the dealer, where the air compressor, water pump, and thermostat, and radiator were replaced; however, the failure persisted. The contact stated while driving 55 MPH, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed and determined that there was a coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 118,000.

Mileage: 118,000

The contact owns a 2017 Ford Escape. The contact stated that on several occasions while the vehicle was running, the vehicle shuddered with the check engine warning light illuminated. Additionally, the contact stated that on each occasion, the vehicle drove rough, and while decelerating the vehicle jerked continuously until shifted into park(P). The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact's son used a code reader that determined that the O2 sensor was defective. The vehicle was taken to a Ford dealer where it was confirmed the O2 sensor was defective; however, the mechanic also discovered coolant intrusion into an engine cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 48,000.

Mileage: 48,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic where a tune-up was performed; however, the failure returned. The vehicle was taken back to the independent mechanic where a code reader determined an oil leak in the head gasket. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN. The manufacturer was not notified of the failure. The failure mileage was approximately 133,000.

Mileage: 133,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 46,000.

Mileage: 46,000

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was idling in stop-and-go traffic, the check engine warning light illuminated, and the engine started running hot. The contact was able to pull over and check the coolant level and became aware that the coolant reservoir was nearly empty. The contact refilled the coolant reservoir, and the vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion in cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The dealer informed the contact that the failure was related to the Technical Service Bulletin, NHTSA ID:10214126 (Engine and Engine Cooling); however, the VIN was not included. The contact was referred to the manufacturer. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the TSB. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 88,000.

Mileage: 88,000

The contact owns a 2017 Ford Escape. The contact stated the admissions warning light had been illuminated on the instrument panel. The contact noticed that around this time the heating system had failed. The vehicle had been taken to an independent mechanic who noticed the anit-freeze tank had been low. The anti-freeze had been refilled and a fuse had been repaled. Approximately, 3 months after the admissions light had illuminated on the instrument panel. The vehicle was taken to another independent mechanic where it was diagnosed that the anit-freeze was low again and that coolant was leaking with cylinder # 3 causing the engine to overheat and fail. The engine needed to be replaced. The engine had not been replaced. The manufacturer was made aware of the failure and it was confirmed the VIN was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 59,999.

Mileage: 59,999

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated while driving. The contact pulled over to check the coolant level and discovered that the coolant reservoir was empty. The vehicle was taken to an independent mechanic, who determined that the engine needed to be replaced. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated intermittently. The contact stated that the dealer had previously replaced the engine. The vehicle was taken to AutoZone, where error code P0299 was retrieved. The vehicle was then taken to the dealer, but the check engine warning light was no longer illuminated, and no error code was retrieved. The failure recurred. The vehicle was taken back to the dealer, where it was determined that the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 79,900.

Mileage: 79,900

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the coil pack in cylinder #3 and spark plug. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the independent mechanic, who determined that coolant was intruding into cylinder #3, and that the engine needed to be replaced. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 129,300.

Mileage: 129,300

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact was able to continue driving the vehicle. The contact stated while cold starting the vehicle, the vehicle was idling roughly but started operating normally after warming up. The contact stated that the failure was intermittent but became a recurring failure. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact stated that the mechanic informed the contact that the engine was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the mechanic that the manufacturer had issued a Customer Satisfaction Program: 21N12 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the vehicle was no longer covered under warranty for the repair. The failure mileage was approximately 57,000.

Mileage: 57,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The contact attempted to slow down to exit the Interstate and the vehicle started jerking and driving rough. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After receiving the repair, the check engine warning light illuminated again. The contact decided to trade the vehicle instead of repairing the vehicle. The manufacturer was made aware of the failure. The failure mileage was 100,175.

Mileage: 100,175

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the coolant fluid was significantly low. The contact was able to drive a short distance to the residence. The vehicle was inspected by a relative who replaced the spark plugs; however, the failure persisted. The contact stated that the vehicle was losing an excessive amount of coolant fluid and needed to be refilled every three days. The contact stated that on one occasion, the warning light indicating that the engine was overheating had illuminated. The vehicle was taken to a local dealer who confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,000.

Mileage: 88,000

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 30-65 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated while driving from a complete stop, the vehicle failed to exceed 5 MPH. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into the short block. The dealer determined that the short block needed to be replaced, and the dealer related the failure to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact called on behalf of her boyfriend, who owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was overheating. The contact was able to pull the vehicle to the side of the road and inspect the vehicle; however, there was no coolant leak found. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2017 Ford Escape. The contact stated became of a coolant leak on the driveway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the engine overheated. The contact stated that the messages “Engine Overheating” and “LIMP Mode” were displayed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant leak into the engine. The contact believed that the failure was associated with Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

Mileage: 84,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was excessive white smoke emanating from the exhaust. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.

Mileage: 79,000

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the vehicle began to shake and shut off. Additionally, while driving 70 MPH, the vehicle was shaking abnormally. The vehicle was taken to an auto body shop, and the contact was informed that the spark plugs needed to be replaced. The vehicle was repaired. The vehicle was taken to another auto body shop, and an oil change was performed, and the contact was informed that the failure was due to the engine, and the contact was referred to the dealer for assistance. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the bottom of the engine needed to be replaced. The contact was also informed that the vehicle should not be driven to prevent a catastrophic engine failure. The mechanic informed the contact that there was no coolant in the coolant reservoir nor the engine. The manufacturer was contacted, and informed the contact that there was no warranty coverage for the vehicle. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The failure mileage was approximately 83,000. The VIN was not available.

Mileage: 83,000

The contact called on behalf of his daughter who owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired, and the failure reoccurred. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact's daughter was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 128,215.

Mileage: 128,215

The contact owns a 2017 Ford Escape. The contact stated that while her husband was driving 25-30 MPH, the vehicle started jerking. The check engine warning light was illuminated. The contact's husband was able to pull to the side of the road and then drove to the residence. The dealer was contacted and advised the contact to not drive the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in the cylinders due to a crack in the engine block. The dealer determined that the engine block needed to be replaced. The contact related the failure to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 48,000.

Mileage: 48,000

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #3 had caused damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 56,000.

Mileage: 56,000

The contact owns a 2017 Ford Escape. The contact stated that when starting the vehicle, the engine was idling rough. The contact stated that there was an engine misfire, and the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion into the cylinders. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to Technical Service Bulletin Number: 19-2346 - Coolant in Cylinders (Engine and Engine Cooling). The failure mileage was approximately 98,000.

Mileage: 98,000

The contact owns a 2017 Ford Escape. The contact stated that while her mother was driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the driver to pull to the shoulder off the roadway. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.

Mileage: 39,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.

Mileage: 42,000

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle was jerking and stalled with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission needed to be repaired. The vehicle was repaired but the failure persisted. The contact stated that on another occasion while driving 35 MPH, the engine overheated and lost motive power with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

Mileage: 85,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs; however, the failure persisted. The vehicle was taken to another independent mechanic who diagnosed the vehicle and found coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

Mileage: 126,000

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine misfired on several occasions. The contact stated that there was a strong coolant odor coming from the exhaust pipe. Additionally, the contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine. The dealer related the failure to TSB Number: 22-2229 and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,750.

Mileage: 107,750

The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that upon start-up the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed and determined that coolant had leaked into cylinder #3, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not eligible for the Extended Warranty coverage for the failure. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

Mileage: 66,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated intermittently. The vehicle was taken to the dealer several times, where the contact's mother was informed that the failure could not be replicated because the check engine warning light was not illuminated at the time. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact called on behalf of her daughter who owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, she became aware of white smoke emanating from underneath the hood of the vehicle. The contact also noticed an abnormal coolant odor. No warning lights were illuminated. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact stated that a relative advised that the head gasket might have been blown. The contact stated that while doing research, she became aware that it was a known failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.

Mileage: 69,000

The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the turbo charger became inoperable. The contact noticed smoke emerging from the vehicle, and the vehicle started losing motive power, and decelerated to 35 MPH. The contact checked the oil and noticed that the oil level was low. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that the engine block was cracked. The manufacturer was contacted and opened a case. The failure mileage was approximately 72,000.

Mileage: 72,000

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, and the check engine warning light illuminated. Upon inspection, the contact discovered that coolant was leaking from the vehicle. The contact stated that coolant was added but continued to leak, causing the engine to overheat. The vehicle was taken to the local mechanic who diagnosed that the engine's small block had cracked due to the engine overheating. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 124,000.

Mileage: 124,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the engine overheated, and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that engine coolant was present inside the cylinders and caused severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not covered under the Extended Warranty for the failure. The failure mileage was 94,000.

Mileage: 94,000

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.

Mileage: 133,375

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, requiring that the engine be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the vehicle was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.

Mileage: 71,000

The contact owns a 2017 Ford Escape The contact stated that while his daughter was driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who stated that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,000.

Mileage: 34,000

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the engine ran rough, and the check engine warning light illuminated. The vehicle shut off and failed to restart until after approximately five hours. The vehicle was taken to an independent mechanic where it was observed that fluid was leaking from the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine was misfiring with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.

Mileage: 87,000

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the contact heard a loud clanking noise coming from the engine with the check engine warning light illuminated. The contact stated the engine began to misfire. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was taken to AutoZone where it was diagnosed and determined that the engine was misfiring. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure persisted with the engine warning light illuminated and the engine continuing to misfire. The vehicle was then taken to an independent mechanic where it was diagnosed with a failure with the engine block. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHSTA Hotline for further assistance The failure mileage was 101,000.

Mileage: 101,000

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the "Engine Fault, Service Now" and "Change Oil Soon" messages were displayed. The contact stated that the oil change was due after 2,000 miles. Additionally, the contact stated while driving and making a turn, the vehicle stalled. The message "Engine Fault, Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that a mixture of oil and coolant was leaking into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,000.

Mileage: 122,000

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle was shuddering abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine which caused an engine misfire. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Numbers: 21N12 and 19B37. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction programs. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at 35 MPH, the overheating message was displayed. The contact pulled over and turned off the vehicle. The contact added coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant in cylinder #2. The vehicle was not repaired. The contact stated that the failure was related to Technical Service Bulletin: 22-2229. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 127,140.

Mileage: 127,140

The contact owns a 2017 Ford Escape. The contact stated that the spark plugs had been replaced previously; however, there was a misfire in the engine, and there was coolant leaking into the engine. The contact stated that the coolant reservoir had to be refilled constantly. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that there was a coolant leak present and that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer, where it was diagnosed that the turbo was leaking oil, and the turbo drain tube was replaced. Additionally, the contact stated that there was white smoke coming from the exhaust pipe while starting and while driving the vehicle. Additionally, the contact stated while driving at various speeds, the vehicle mainly responded while depressing the accelerator pedal harder than normal. The contact also stated that while starting the vehicle, the engine made an abnormal tapping sound and was misfiring. The vehicle was taken to the dealer, where the failure was related to the purge valve; however, the vehicle was not diagnosed. The contact declined to pay for the repair. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The check engine warning light was illuminated. The mechanic recommended a compression test and referred the contact to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle made an abnormal sound. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. An unknown message was displayed. The vehicle was taken to AutoZone, where it was diagnosed with a cylinder #3 misfire, and determined that the spark plugs needed to be replaced. The vehicle was then taken to an independent mechanic, who diagnosed that the head gasket was blown. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 149,000.

Mileage: 149,000

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine would shake. The contact scanned the vehicle and diagnosed that cylinders #2, #3, and #4 were misfiring and there was a coolant leak. Additionally, the vehicle started to stall on a few occasions. The vehicle was taken to a local dealer where it was diagnosed that there was a leak in the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 119,887.

Mileage: 119,887

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 89,000.

Mileage: 89,000

The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, the check engine warning light appeared on the instrument panel with heavy white smoke coming from the exhaust pipe. The contact also stated that vehicle hesitated while depressing the accelerator pedal. The vehicle was initially taken to an independent mechanic where the contact was informed that the high-pressure fuel valve needed to be replaced. The vehicle was then taken to a dealer where it was determined that there was coolant intrusion into cylinder #1. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 70,000.

Mileage: 70,000

I own a 2017 Ford Escape SE with an eco boost engine. All service of the vehicle was done in the dealership except the tune up. At 100,000 miles, I had a full tune up done on the vehicle. 30 days later, the engine light turned on so I had it checked. The frequency of the light turning on increases. I notice a slight shaking at times when the vehicle was cold. The company that did the tune up told me that they notice the car is loosing coolant but there were no visible leaks. When the coolant is replenished, the light turned off and the car works until one morning it just would not start. I towed the vehicle to the dealership to have it checked. They kept the vehicle for three weeks trying to figure out what was wrong with it since the car was not giving them any codes. They notice the second cylinder bore was corroded and so was the spark plug indicating that there was coolant intrusion into the cylinder bores. The car never gave me any indications of overheating. I spoke to Ford customer care to address the issue and was told I’m out of luck. I had found a letter they sent to me back in 2020 “ Customer Satisfaction Program 19B37. The letter described coolant intrusion into the cylinder bores that can lead to coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights ( MIL ) due to engine misfire and could potentially lead to engine damage. Ford dealership said this recall has expired. They diagnosed the issue of the car as engine failure due to coolant intrusion in the engine and quoted me $10,000 to replaced the engine. Upon my research I learned that there’s a class lawsuit again Ford regarding this issue with their eco boost engines. I have a voice message from regional manager of the dealership claiming that all recall on this issue has expired and they can not do anything about it. The fact that the car did not give proper code for its engine light is a safety issue. Please investigate.

Coolant intrusion into engine cylinders causing engine overheating.Due to defective ford 2.0 ecoboost engine.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine experienced rough operation, reduced power, and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed an engine misfire was present in cylinder #3. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 94,000.

Mileage: 94,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 65-70 MPH, the check engine warning light illuminated. The contact stated that the vehicle was parked for a while. The contact stated that while continuing to drive, the warning light was no longer illuminated. The contact stated that approximately two days after the first failure, the failure reoccurred; and the warning light started blinking instead of remaining constantly illuminated. The dealer diagnosed the vehicle and determined that coolant was leaking into the cylinders causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,000. The VIN was unavailable.

Mileage: 58,000

There is a known problem with the Ford Escape engines leaking coolant into the cylinders. I have a 2.0 which for two years there have been issues with engines needing to be replaced but Ford will not help owners of the 2.0 engine, only 1.5 and 1.9l engines. My 2.0 has coolant in the cylinders and needs a new engine. Ford claims there is not an issue with this engine yet and will not cover the repair. The warranty ran out two weeks ago and been dealing with this issue for months. There needs to be a recall on all Escape engines to protect the owners from being charged for an issue that Ford knows about but will not help all owners.

The contact's daughter owns a 2017 Ford Escape. The contact stated while her daughter was driving at various speeds, the check engine warning light illuminated intermittently. The vehicle was taken to both an independent mechanic and the local dealer; however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2017 Ford Escape. The contact stated that coolant was leaking into the engine. The contact also stated that the pistons were missing. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was towed to the local dealer, where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2017 Ford Escape. The contact stated that upon the start of the vehicle, a heavy, blueish-colored smoke would emit from the exhaust pipe as the check engine light would intermittently appear on the instrument panel. In addition, the contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal. The vehicle was taken to a dealer where it was discovered that coolant had leaked into an engine cylinder. The dealer replaced the turbo; however, the failure returned soon after the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

Mileage: 50,000

The check engine light came on so we called the dealership. This is a 7.5 year old vehicle with under 50,000 miles. They made an appointment for us to come up over a week later. In the meantime the vehicle started to blow a lot of smoke when starting. Smelled like anti-freeze. We took it to the dealership early. Two days later they told us it needed a new engine. Our extended bumper to bumper warranty just ran out 6 months prior and we were hit with an estimate of $8000. I researched and found that Ford knows about this issue, and has for a few years now. There are recalls for this 2.0L engine in the Fusion, but not in the Escape. From what I read it seems to be a flaw in the design of the coolant channels, which can cause a coolant leak, engine over heating, and possibly a fire. We did not have this happen as we seem to have caught the issue early enough, however at this point we are without the vehicle and waiting for a new engine to be installed. And we are stuck with the bill.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 136,000.

Mileage: 136,000

The contact owns a 2017 FORD Escape. The contact stated while driving the vehicle, it ran rough and the contact noticed the cooling level was low. No warning lights was illuminated. The vehicle was taken to the dealer and the water pump was replaced. However the failure persisted. The contact referenced NHTSA Campaign Number: 22V416000 (Engine and Engine Cooling, Electrical System) as a possible solution however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 84,000.

Mileage: 84,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds the vehicle had experienced engine misfiring and rough operation. Also, the check engine warning light had been illuminated and white smoke was present coming from the exhaust system. While inspecting under the hood it was discovered that the engine coolant level in the coolant reservoir was extremely low. The vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinder number four and advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 82,194

Mileage: 82,194

I am reaching out in regards to my 2017 Ford escape vin: [XXX] . I am hoping you can assist me in resolving this matter quickly. In August 2020 I bought my used Ford Escape from a local dealership (Vandevere Buick, Akron Ohio 44303), with high hopes of a reliable and smooth ride. I did receive the attached letter from Ford in July of 2022 regarding the customer satisfaction programs [XXX] and [XX] and it states “it may be possible for coolant to intrude into the cylinder bores”. I was told by Vandevere that no active recalls or work was needed on this Escape. We did not have any of the issues listed on the July 2022 letter (tailpipe smoke, or illuminated malfunction indicator lights MIL). I had oil changes and inspections done on [XXX] On [XXX] the check engine light came on. I was told that coolant was leaking into the cylinders by Spitzer Ford - Dylan Yavorsky (service advisor) 543 West Maple Street. Hartville, Ohio 44632 (330) 877-2252. Spitzer said they were aware of the problem and have the needed tools and parts to do the repair. Dylan said Ford had a warranty extension for this issue until 84,000 miles as stated in the letter from July 2022 or covered until November 30, 2022. Unfortunately, I did not have any problems with my Escape until the engine light came on and was evaluated by Spitzer at 99,000 miles. Dylan said Spitzer submitted a goodwill claim with Ford that was denied. He was very surprised it was denied. I am requesting that Ford motor company reimburses me the cost of repairing the engine in my 2017 Ford Escape for $5,991.34 that was paid on [XXX] to Spitzer Ford (see attached paid invoice). I feel it is a fair and reasonable expectation for a company with a strong reputation to stand by its products and provide support when things go wrong. I would really appreciate if you could take a look at my case and get back to me as soon as possible. If you nee INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated intermittently. The contacted stated that the vehicle was taken to the dealer several times, but the dealer was unable to determine the cause of the failure. The contact stated while starting the vehicle, the front end and the rear end of the vehicle were shuddering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission was replaced; however, the front end of the vehicle continued to shudder while starting the vehicle. Additionally, the check engine warning light illuminated intermittently. The vehicle was taken back to the independent mechanic, where it was diagnosed that cylinder #2 was misfiring. The mechanic replaced the shock absorbers and spark plugs; however, the failure persisted. The mechanic diagnosed that there was coolant intrusion in the cylinders. The mechanic determined that the failure was related to Ford TSB Number: 22-2229. Additionally, the contact related the failure to Ford TSB Numbers: 22-2133 19B37 and 19-2172. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,789.

Mileage: 116,789

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds, the vehicle was driving rough and failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion in the cylinder number one. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 53,000.

Mileage: 53,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at 30 MPH, the temperature gauge indicated that the vehicle was overheating. The contact stated that he pulled to the shoulder of the road; however, the failure persisted. The coolant temperature warning light was illuminated. The vehicle was towed to the dealer, who determined that the coolant level was abnormally low, and the coolant reservoir was refilled; however, the failure reoccurred. The contact stated that after inspecting underneath the vehicle, she noticed coolant leaking from underneath the engine compartment. The vehicle was taken back to the dealer, who determined that the vehicle was not experiencing a coolant leak but excessive coolant consumption; however, the dealer was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle was idling roughly and misfiring. The contact stated that there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact stated that the failure had been reoccurring. The vehicle was towed to an unknown local dealer, where it was diagnosed and determined that coolant had intruded into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact related the failure to Ford Technical Service Bulletin Number: 19-2139. The failure mileage was approximately 73,000.

Mileage: 73,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle shuddered and vibrated after starting. While driving at an undisclosed speed, the check engine warning light illuminated and the message "Engine Fault, Service Now" was displayed. The vehicle was taken to the local service center who discovered that the engine coolant level was extremely low. The cause of the failure was not yet determined. The contact was informed of the Manufacturer's Extended Coverage for the failure, but after contacting the manufacturer the contact was informed that the VIN was not included. The local dealer was not contacted. The failure mileage was 87,000.

Mileage: 87,000

My car has roughly 55,000 miles on it. The check engine light was turning on and off intermittently. Every time I took it to the dealership, the light would go off and they could not retrieve a code. Recently it started idling rough when it would first start. Within a few days it started driving very rough. Took it to the dealership and they determined that coolant was leaking into the cylinders causing the engine to misfire. They have told me I need the entire long block replaced. I searched online and this appears to be a known issue on Ford 2.0L EcoBoost engines.

Coolant Leak. An Internet search revealed that this was a common problem among this model (coolant leaking into cylinder #2). I keep coolant in the car at all times in case of overheating.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle would not properly accelerate. The vehicle was towed to the local dealer who determined that coolant was present inside the cylinders of the engine and the engine needed to be replaced. The engine was replaced but the vehicle continued to experience the failure with the check engine warning light remaining illuminated. The engine was misfiring. The failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 85,000.

Mileage: 85,000

Engine stopped entirely while going up a hill. Had a mechanic look at it about a month agoa nd told me that the engine has coolant intrusion issue. Making the engine misfire and makes it lose power and shuts engine off on the middle of the road!! Ford knows about this and redeigned the engine due to this issue.

The contact owns a 2017 Ford Escape. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as needed. There was white smoke coming from the exhaust. Additionally, the vehicle had failed to start. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who informed the contact about a coolant leak and a Customer Satisfaction Program. The vehicle was taken to the local dealer, and the contact was informed that the vehicle did not meet the requirements for the coverage. The vehicle was diagnosed, and it was determined that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided, and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 103,000.

Mileage: 103,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from under the hood of the vehicle. No warning light was illuminated. The contact took the vehicle to a local mechanic and the contact was informed that the water pump was leaking, and that the bearing in the water pump was inoperable causing the abnormal sound. The mechanic recommended the removal of the stress belt and replacing the timing belt. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was approximately 105,000.

Mileage: 105,000

Brought vehicle in for check engine light. Ford mechanic stated that the engine is failing due to coolant leaking into the cylinders , and that this is a known problem. Vehicle stalled and is no longer operational.

Engine light started coming on and off and it started to run rough on startup. I took it in for servicing and was told coolant was leaking into the engine. Following the inspection, car now runs very rough and I am not longer safe to drive it. The repair is $8000! Ford offered to pay $3000 of that -- not good enough considering that the car has 50910 miles on it and has had all recommended servicing and it is a known Ford defect. Yes, the car is available for inspection upon request. Yes, I feel that my safety and that of my 11year old were compromised with a known defect as I have since learned that this is well-known problem. Yes, the vehicle has been inspected by ford. The warning was the enigine light coming on.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling, the vehicle was jerking abnormally. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into cylinder #1. The vehicle failure related to TSB: [XXX] with NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not covered under [XXX] ; NHTSA ID Number: 10214126 (Engine and Engine Cooling). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 114,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 114,000

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine temperature gauge had increased to "HOT”, and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that coolant had leaked into the engine causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.

Mileage: 110,000

Engine warning light came on while driving. Vehicle is operable but service department has indicated coolant intrusion needs new engine short block replaced to operate the vehicle. This is our only transportation and we have been advised not to drive the vehicle as the engine could seize up at any time.

Background: My 2017 Ford Escape Titanium with a 2.0L Ecoboost engine has 65k miles. Engine light started flashing recently due to Cylinder missfire code P0301 , immediately brought it into Ford and upon their assessment they shared that my engine has a coolant leak in cylinder 1 which is causing major engine issues. This is my primary car and I need it to transport myself to and from work. I have taken diligent car of this car and have only serviced it (routine and non-routine maintenance) at Ford Dealerships to ensure that all parts and the service is the best possible to keep the vehicle in top condition. Safety: If left untreated this coolant leakage into the engine will result in a variety of hazardous and life-threating issues for the driver as well as individuals on the streets such as engine overheating, engine corrosion and ultimately total engine failure. I am not comfortable driving this car at this time as it is a ticking time bomb unless I pay for the replacement of the engine. But as I understand this will not guarantee this issue will not resurface again as the engine replacement will be with the same engine type that has the same design defect of an "open block" which is prone to coolant leaking inside. Problem reproduced: Yes, reproduced by Ford Dealership. This problem appears to be routine enough for Ford Motor Company to issue a TSB regarding this issue [XXX] with the only fix being a total replacement of the engine, with an illogical cost of 10k. Vehicle inspected by manufacturer: Yes, I have brought the vehicle into the Ford dealership that I bought the vehicle at and they shared the issue along with the TSB that describes the issue I am having along with the expected resolution and cost. Warning lamps: Yes, the engine light turned on randomly and immediately began flashing. The next day I brought it into the Ford Dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block. Additionally, the contact was advised that coolant had also intruded into the transmission. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling; Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

my car randomly would not start upon shutting car off and returning to vehicle the car would not start with the keys that was given to me from the dealership that i purchased the vehicle from. it has been having coolant issues where it was reading high temperature then would go back to normal operating temperature very shortly and would happen off and on. it was serviced for this issue at Boubin Automotive in Waterloo, Iowa and they stated that it was empty on coolant refilled it and seemed to not have any leaks and it drove fine for a few weeks and then had the coolant issue where the car would read high temperature then would go back to normal and kept doing so. The day i parked it and returned to it and it would not start it showed high temperature immiedately and would not start. had it towed to a mechanic shop habhab's towing in ames iowa where they stated there was no coolant in it once again and they pressure checked the vehicle and it passed the pressure test for the motor but had no coolant in it, and still would not start stating that the pcm is bad in the vehicle. it has shown the exact signs of the recall in this vehicle that ford has released and i am trying to get the car covered under the recall because its showing the exact same issues as the new recall that was put out. please contact me at [XXX] is my cell phone number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle failed to accelerate as intended. After which, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a misfire in cylinder #2, and informed the contact that the spark plugs needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who determined that coolant intrusion had damaged the engine, requiring that the engine be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2346. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 44,000.

Mileage: 44,000

The engine has a known issue where coolant leaks into the cylinders. There is no fix for this. It affects all Escapes 2013-2019. Ford did a very limited recall restricted to just the 1.6L engines but the issue affects all engines. My escape is at the dealership now and has confirmed that my engine has this issue. I called Ford to ask what they were going to do to correct this issue. They acknowledged that there is a problem and that they know this is their issue but at this time will not do anything to help me. If I continue to drive my car it could catch on fire. I can not afford to replace the engine as it is $7500.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was a large cloud of white smoke coming from the exhaust. The contact stated that the vehicle was also idling roughly. The contact stated that while driving during the day the smoke ceased; however, the vehicle would idle roughly while stopped for a traffic signal or while slowing for traffic. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that coolant had intruded into the engine cylinders and recommended an engine replacement. The vehicle was not repaired. The contact called the manufacturer and was informed that there was a manufacturer recall for the failure however, the vehicle was not included. The failure was related to Customer Satisfaction Program Number: 21N12 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 78,000.

Mileage: 78,000

The contact owns a 2017 Ford Escape. The contact stated that while making a left turn into traffic, the check engine warning light illuminated, and the vehicle was shaking abnormally. Additionally, the contact stated that when the heat was turned on, there was an abnormal burning odor in the vehicle. The vehicle was taken to a dealer where it was diagnosed and determined that coolant had intruded into a cylinder and caused damage to the engine block. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.

Mileage: 93,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at undisclosed speeds, the check engine warning light was flashing on and off. The contact called the local dealer and was informed that the computer system was down. The vehicle was taken back to the dealer, where it was diagnosed that coolant was leaking into the cylinder and the engine. The check engine warning light was reset. The vehicle was not repaired, and the failure persisted. The vehicle was taken to two independent mechanics, and the contact was informed that there was a cylinder misfire. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 91,000.

Mileage: 91,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at undisclosed speeds, the service engine warning light illuminated. The vehicle was taken to the local dealer for routine maintenance, and the contact informed the mechanic about the engine warning light. The mechanic informed the contact that the spark plug failed to release without being fractured, and it was also diagnosed that there was coolant intrusion into the engine. The engine was replaced. The manufacturer was contacted and assisted with the repair and referred the contact to NHTSA Hotline. The failure mileage was approximately 39,000.

Mileage: 39,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N12 Short Block Replacement After Coolant Intrusion (Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 56,767.

Mileage: 56,767

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked and hesitated as if the engine was misfiring. The check engine warning light was illuminated. The contact related the failure to Customer Satisfaction Program NHTSA ID Number: 10213732 (Engine and Engine Cooling) however after checking on Manufacturer’s website, the contact learned that the VIN was not included. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into a cylinder and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the vehicle was shuddering. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where it was diagnosed that an unknown cylinder was misfiring. An unknown repair was performed; however, the failure recurred while driving. The check engine warning light was illuminated. The vehicle was taken to another mechanic, where it was diagnosed that the failure was related to the transmission. The vehicle was not repaired. The contact stated that after parking and turning off the vehicle, the engine fan continued to run. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine, and the engine needed to be replaced. The contact related the failure to Ford Campaign Number: 21N12; however, the dealer informed the contact that the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

Mileage: 85,000

The contact owns a 2017 Ford Escape. The contact stated when she started the vehicle, the vehicle lurched forward when shifted into reverse and then stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that coolant had intruded into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2017 Ford Escape. The contact stated while driving 15-20 MPH with his 5-year-old son in the rear passenger’s seat, the vehicle lost motive power intermittently. Additionally, the RPMs were fluctuating. The check engine warning light was illuminated. The contact pulled into a parking spot. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine, and the engine needed to be replaced. The contact stated that the engine was replaced; however, the failure increased more frequently. The contact stated that the vehicle was shuddering and vibrating significantly while driving. The vehicle was taken back to the dealer, who informed the contact that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 73,285.

Mileage: 73,285

The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle was driving rough and would not properly accelerate with the odor of coolant present inside the vehicle. The contact diagnosed the vehicle with a misfire due to coolant leaking into cylinder #4. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle stalled as the check engine warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed, and the diagnostic result showed that coolant was leaking from the head gasket which caused engine failure. The contact had the vehicle repaired out of pocket; however, the failure recently returned. The manufacturer was notified of the failure but offered no assistance. The vehicle had not been repaired and remained in the possession of the dealer. The failure mileage was approximately 73,000.

Mileage: 73,000

The contact owns a 2017 Ford Escape. The contact stated that upon inspection of the vehicle, it was discovered that the coolant reservoir was nearly empty. The vehicle was taken to the local mechanic who diagnosed and determined that engine coolant had leaked out due to a faulty engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 51,000. The VIN was not available.

Mileage: 51,000

The contact owns a 2017 Ford Escape. The contact stated while reversing into the driveway, there was smoke coming from the engine compartment. After a visual inspection of the engine compartment, the contact observed smoke coming from an unknown location. The smoke eventually dissipated independently. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the freeze plug. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 112,000.

Mileage: 112,000

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 70 MPH, the vehicle suddenly lost automotive power and the speed was reduced to approximate 35 MPH with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that coolant was present inside the engine cylinder and the engine needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.

Mileage: 51,000

The contact owns a 2017 Ford Escape. The contact stated while driving 65 MPH and attempting to accelerate, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the long block, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 128,000.

Mileage: 128,000

The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, several attempts were needed before the vehicle started. The contact stated that the vehicle started and idled rough. The engine malfunction warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine had failed, and coolant had leaked into the cylinder. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not under warranty. The failure mileage was approximately 68,000. The VIN was not available.

Mileage: 68,000

The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the vehicle started shaking violently, prompting the contact to pull over to the shoulder of the roadway before coasting into a parking area. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the coolant intrusion had caused a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 37,000.

Mileage: 37,000

Coolant intruded into the cylinders due to an engine defect

My vehicle shut off while i was driving on the highway. The check engine light flashed for a few seconds and then the whole car shut off while i was doing 70 on the highway. Thankfully nobody was hurt but i'm lucky to be alive. Cars swerving everywhere! When i took it to the dealer they say it was a cylinder misfire and its caused by coolant leaking into the engine through porous materials used by FORD. Its been to several ford dealerships. They inspect it, they know right away what the issue is because they see it all the time and they all say the same thing. Yes we know about it, no we wont fix it. I spoke to ford about the issue and they admitted that they know about the problem but they're refusing to recall my vehicle. These vehicles are at risk hurting thousands of people. Im being told that these engines were used in most ford vehicles from 2012 on... PLEASE HELP!!!!!!

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was consuming an excessive amount of coolant. There were no visible coolant leaks. The contact was constantly adding coolant to the vehicle. The check engine and power train malfunction warning lights were illuminated. The contact detected an abnormal odor of antifreeze inside the vehicle. The vehicle was taken to an independent mechanic, and the contact was informed that the coolant was going intruding into the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact there was no coverage on the vehicle. The contact was referred to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The failure mileage was approximately 66,000.

Mileage: 60,000

The contact's daughter owns a 2017 Ford Escape. The contact stated while his daughter was driving approximately 40 MPH, the check engine warning light illuminated. Additionally, the contact stated that the vehicle was experiencing abnormal coolant consumption. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block was fractured and there was coolant intrusion in the engine, and the coolant was burning in the exhaust. The vehicle was taken to the dealer to be repaired. The vehicle was not yet repaired. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing rough starts with the check engine warning light illuminated. The contact stated that the check engine warning light remained illuminated while driving. The vehicle was taken to the local dealer who diagnosed that there was coolant inside the engine cylinders and that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 78,862.

Mileage: 78,862

The contact owns a 2017 ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was hesitating with the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leaking into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

Mileage: 54,000

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the contact smelled fumes coming from the vehicle. The contact inspected the vehicle and noticed that the coolant was leaking onto the floor. The Engine Service warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2017 Ford Escape. The contact stated that during cold starts, the engine shuddered, and the check engine warning light flashed on and off. The vehicle was taken to the local dealer who replaced cylinder #2 and the spark plugs. After retrieving the vehicle, the failure reoccurred, and the vehicle was taken back to the local dealer who diagnosed that coolant was present inside the engine and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 52,000.

Mileage: 52,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle decelerated to 2 MPH. Several unknown warning lights were illuminated. The vehicle then started to sputter. The vehicle was taken to an independent mechanic and the contact was informed that cylinder #4 coil needed to be replaced. The vehicle was repaired; however, after driving for two miles, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to cylinder #4 failure and that the engine needed to be replaced. The contact was informed there was coolant intrusion into the engine. The manufacturer was contacted, and the contact was informed that the repairs were not covered under Extended Warranty and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,000. The VIN was not available.

Mileage: 76,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH the check engine light illuminated and a chime went off and "service engine now" appeared on the instrument cluster. The contact stated that he pulled over and turned the engine off due to seeing the "over heat" warning illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact to take the vehicle to a dealer due to a known manufacturer problem with the motor. The contact then had the vehicle towed to a dealer who diagnosed the vehicle and determined that the engine and transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.

Mileage: 94,000

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle would enter LIMP Mode, with the high engine temperature and check engine warning lights illuminated. The vehicle was taken to a dealer where it was discovered that coolant had entered the engine cylinder. The manufacturer was notified of the failure and informed the contact that the Warranty Extension for the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, a message indicating that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the coolant level was low. The mechanic flushed the coolant. However, the vehicle failed to start two days later. The vehicle was towed to another independent mechanic, where it was diagnosed that coolant was leaking into the engine, leading to low engine compression. The vehicle was then towed to the dealer, where the same assessment was made, and the engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, the engine started to vibrate and misfire. The contact stated that DTC codes: P0302 (Cylinder #2 Misfire) and P0012 (Intake A cam shaft position timing) were retrieved. The contact drove the vehicle to a local dealer who diagnosed the vehicle and advised that coolant had intruded into the engine block and that the engine needed to be replaced. The vehicle had not been repaired. The contact was advised by the dealer that there was a TSB: 19-2346 Coolant Intrusion into The Cylinders (Engine and Engine Cooling) related to the failure. The failure mileage was approximately 91,000.

Mileage: 91,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the check engine warning light illuminated. The contact stated that the temperature gauge started climbing into the high temperature and then went below the normal engine temperature and then fluctuated. There was a message to stop and turn off the vehicle due to the engine temperature. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the cylinders, and the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 - Coolant in Cylinders (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The contact stated that the vehicle was driving normally; however, when the vehicle was started in the morning, the vehicle was idling rough for approximately 5 minutes. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had entered the cylinders and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 122,000.

Mileage: 122,000

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the vehicle began shaking abnormally. On another occasion, while driving at approximately 40 MPH, the vehicle began shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 105,000.

Mileage: 105,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact was able to restart the vehicle; however, the vehicle hesitated and started to shake. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant had leaked into the cylinder block, and the engine needed to be replaced. The vehicle was taken to the dealer however, a diagnostic test was not performed. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the Extended Warranty program had expired. The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds, coolant was leaking into the engine cylinder. The vehicle was sputtering. The vehicle overheated and failed to restart. The "Engine Fault - Service Soon" message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 103,381. The VIN was not available.

Mileage: 103,381

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leaking into the engine cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 61,000.

Mileage: 61,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs, and ignition coils were replaced. After the repair, the engine started to misfire and jerk while depressing the accelerator pedal. The vehicle was taken to a dealer where it was discovered that coolant had leaked into the engine. The contact was informed that the VIN was not under recall for the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 68,000.

Mileage: 68,000

Known common problem of coolant leaking into engine and ford says they will only replace up to 84,000 miles. This is clearly a dangerous manufacturing flaw.

The contact owns a 2107 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle vibrated violently, and the engine seemed to misfire. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into the engine resulting in damage to the engine, requiring replacement of the head gasket. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 82,000.

Mileage: 82,000

The contact owns a 2017 Ford Escape. The contact stated that while her husband was driving at an undisclosed speed, the check engine warning light illuminated. After a visual inspection of the engine compartment, the contact observed an excessive loss of coolant. The vehicle was taken to an independent mechanic, who determined that the engine was damaged due to coolant intrusion. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 92,300.

Mileage: 92,300

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle started to lose motive power with white smoke coming from the exhaust before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that coolant had intruded into the engine cylinders causing the engine to fail. The contact was informed that the engine short block needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 31,000.

Mileage: 31,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that engine was damaged due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 however, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 98,000.

Mileage: 98,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to run rough, causing the vehicle to vibrate abnormally. The contact stated that the check engine warning light was illuminated. The contact stated that the engine failure was intermittent. The contact was unable to start the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that coolant had intruded into cylinder #1. The dealer stated that the engine needed to be replaced. The vehicle had not been repaired. The contact stated that the dealer advised that the failure was related to TSB Number: 22-2229 - Coolant in Cylinders (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 103,000.

Mileage: 103,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs. The vehicle was repaired, but the failure recurred. The vehicle was taken to the mechanic a second time and the cooler pack was replaced. The contact was informed there was a misfire in cylinder #4. While driving, the temperature gauge rose to the hot level. The contact pulled over to let the engine cool down. The driver became aware there was no coolant in the coolant reservoir. Additional coolant was added on several occasions. The contact called the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 61,500.

Mileage: 61,500

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had misfired, and spark plug #1 needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that at start-up, the engine rumbled, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 36,000.

Mileage: 36,000

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the contact saw smoke coming from underneath the hood. The vehicle was taken to an independent mechanic and was diagnosed with coolant leaking into the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,300.

Mileage: 114,300

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the engine overheated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,766.

Mileage: 116,766

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle stalled and would not immediately restart. The vehicle was taken to the local service center who was unable to determine the cause of the failure. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that there was coolant inside the cylinder head. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Mileage: 80,000

The contact owns a 2017 Ford Escape. The contact stated while his daughter was driving approximately 60 MPH, the check engine light illuminated, and the vehicle started losing motive power and was running rough and vibrating. The contact had the vehicle towed to an independent mechanic who diagnosed that the failure was due to coolant intrusion into the cylinders and advised the contact to take the vehicle to a dealer. The contact had the vehicle towed to a local dealer however, the vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had been advised by the manufacturer that the failure was related to Customer Satisfaction Program: 21N12 - Coolant Intrusion Into Engine Block (Engine and Engine Cooling). The failure mileage was approximately 100,000.

Mileage: 100,000

The contact’s wife owns a 2017 Ford Escape. The contact stated that the vehicle was overheating after driving 20-25 miles. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the cylinders, causing the vehicle to overheat. The independent mechanic diagnosed that the engine needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and informed the contact that there was an Extended Warranty Coverage related to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Extended Warranty. The vehicle was not repaired. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2017 Ford Escape. The contact stated when the vehicle was started, the vehicle idled roughly with white smoke coming from the exhaust. The contact stated that the check engine warning light was illuminated. The contact stated that the failure occurred frequently. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant leaking into the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to TSB Number: 19-2346 Coolant In Cylinders, White Exhaust Smoke (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.

Mileage: 119,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 55 MPH, the vehicle started shuddering and lost motive power. The contact stated that the check engine and engine default warning lights were illuminated. Additionally, the temperature gauge rose to the red zone. The contact pulled off the roadway and turned off the vehicle. The contact stated that a big puff of white smoke came from the exhaust pipe. The contact restarted the vehicle and drove to a shopping mall and filled the radiator with one gallon of water. The contact had taken the vehicle to a local parts dealer where it was diagnosed and determined that coolant had leaked into cylinder #2 and #3. The contact called a dealer and was advised not to drive the vehicle. The vehicle had not been repaired. The contact researched online and related the failure to TSB Number: 19-2346 Coolant In Cylinders, White Exhaust Smoke (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the check engine warning light illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and associated the failure with Manufacturer Recall Number: 21N12 (Short Block Replacement After Coolant Intrusion). The failure mileage was approximately 69,000.

Mileage: 69,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the engine was misfiring. The mechanic replaced four spark plugs and the ignition coils. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the ignition coils another time and informed the contact of a coolant leak. The contact called the local dealer, who informed the contact that the repair was not covered under warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 115,000.

Mileage: 115,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel injector needed to be replaced. The vehicle was repaired but the failure occurred several times. The vehicle was taken to another independent mechanic and the contact was informed that the head gasket could be replaced; however, the contact was advised that the failure might reoccur. The vehicle was not repaired. The vehicle was taken to the dealer and the contact was advised that coolant was leaking inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and it was stated that cylinder #3 was misfiring, and that coolant was leaking into the engine and that the engine needed to be replaced. The contact was advised to contact the local dealer. The dealer was contacted and stated that the vehicle needed to be diagnosed and advised to contact the manufacturer. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided and the contact was advised to contact the NHTSA Hotline. The failure mileage was 76,588.

Mileage: 76,588

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 10 MPH, the vehicle overheated and went into LIMP Mode. The engine overheating warning light was illuminated. The failure reoccurred while driving approximately 65-70 MPH. The failure recurred approximately four times. The vehicle was taken to a certified mechanic and the contact was informed that coolant was leaking into the engine block and the cylinders causing a misfire. The spark plugs and ignition coils were replaced but the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the engine misfired. The contact detected smoke coming from the engine compartment. The vehicle was taken to an independent mechanic and the contact was informed that there was antifreeze leaking into the cylinder head. The local dealer was contacted, and the contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to check for recalls. The approximate failure mileage was 88,000.

Mileage: 88,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated, and the contact became aware that the coolant level was low. The vehicle was taken to an independent mechanic and the contact was informed that cylinder #2 and #3 were misfiring, and that coolant had leaked into the engine and that the engine needed to be replaced. The dealer was contacted and stated that the dealer was aware of the failure but that the VIN was not under recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.

Mileage: 67,000

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked onto the spark plugs, and cylinder #3 was misfiring. The mechanic informed the contact that it was a known failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000. The contact stated replacing the engine was in the amount of $7,303.39, as well as the diagnosis with two separate amounts of $289.52 and $113.43.

Mileage: 93,000

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle sputtered. The vehicle was taken to an independent mechanic, where it was diagnosed that the cylinders were misfiring. The mechanic replaced the sparks plugs; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken to another independent mechanic, where it was diagnosed that cylinder #3 was misfiring and that there was a crack in the engine block, causing coolant to leak into the engine. The mechanic diagnosed that the engine needed to be replaced. An unknown dealer was contacted and provided a repair fee. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 93,019.

Mileage: 93,019

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the “Service Engine Now” warning light was illuminated. The contact then stated that he noticed an abnormal burning odor. The vehicle was taken to an independent mechanic who retrieved DTC: P0316 (PCM), and P2601 (Coolant); however, the contact was then advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer and was diagnosed and determined that coolant had leaked into the cylinder block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was notified of TSB: 22-2322; however, the contact was also informed that the TSB had expired. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 121,760.

Mileage: 121,760

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, there was a large amount of white smoke coming from the exhaust pipes. The contact stated that the vehicle was running rough. The contact stated that the failure was a recurring failure. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had entered the engine block and that the short block needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 21N12 (Coolant Intrusion into The Cylinder Bores - (Engine and Engine Coolant). The failure mileage was approximately 79,500.

Mileage: 79,500

The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle hesitated to accelerate with the check engine warning light illuminated. The vehicle was diagnosed by the contact's son, an independent mechanic, with coolant intrusion into cylinder #2, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) however, the VIN was not included. The failure mileage was 73,599.

Mileage: 73,599

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 65 MPH the check engine warning light illuminated. The contact pulled the vehicle off the highway as he was on the exit ramp and had slowed to 35 MPH the vehicle began to shake and then stalled. The contact stated that he noticed that when the vehicle had reached a half tank of gasoline, the check engine warning light would illuminate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 93,000.

Mileage: 93,000

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was an abnormal amount of smoke come from the exhaust system. The contact reversed out of the garage and parked the vehicle in the driveway. The contact turned off the vehicle and while attempting to restart the vehicle, the vehicle would not restart. The vehicle was diagnosed by an independent mechanic and the mechanic stated that the head gasket had failed, and that the engine might need to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 107,000.

Mileage: 107,000

The contact owns a 2017 Ford Escape. The contact stated that the engine coolant warning light illuminated, and the "Pull Over Safely" message was displayed after starting the vehicle. The vehicle was towed to an independent mechanic however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that while his wife was driving at approximately 40 MPH, the failure reoccurred. The contact stated that the vehicle was shuddering while driving at various speeds. The vehicle was towed to another independent mechanic, where a diagnostic test retrieved several codes for overheating and coolant failure. The mechanic made the contact aware of Customer Satisfaction Program 21N12 (Short Block Replacement After Coolant Intrusion) and advised him to take the vehicle to a local dealer for further diagnostic tests and repairs. The vehicle had not yet been taken to a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the Customer Satisfaction Program. The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the “High Engine Temperature - Stop Safely" message was displayed. The contact attempted to drive the vehicle and the vehicle hesitated upon the depression of the accelerator pedal. Due to the failure, the contact had the vehicle towed to a dealer where the vehicle was diagnosed with a coolant leak within the engine block. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was 29,275.

Mileage: 29,275

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle started smoking from under the hood. The vehicle was taken to the dealer and the dealer stated that the wiring harness under the hood had melted and that the vehicle needed a new engine, wiring harness, and catalytic converter. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 100,000.

Mileage: 100,000

Coolant leaking into cylinders resulting in engine misfiring and not running correctly.

The engine is experience the COOLANT INTRUSION problem . This is a SAFETY problem driving on the roads. It may at some point emit white smoke out the exhaust and causing the engine to run poorly. There by possibly causing a fatal accident !!! Ford REFUSES to fix the problem because the coolant intrusion happen after their November 30, 2022 deadline. The car only has 28,500 mile on it and running fine at that time. While at the dealership, Only to be told there was nothing they could do. It was up to Ford Headquarters, They weren't responsible because we missed the software update. Ford corporate as true to form. Gave us the RUN AROUND . Somebody going to get KILLED because of their defective product !!!

The contact owns a 2017 Ford Escape. The contact stated when she started the vehicle, the "engine fault service now" message was displayed. The contact stated that later the "high-temperature stop now" warning light was illuminated. The contact stated that she pulled over and turned the vehicle off. Once she felt that the temperature was normal, she restarted the vehicle. The contact stated that the warning lights illuminated intermittently. The contact had taken the vehicle to a dealer who diagnosed and determined that coolant had intruded into the cylinder bores and the engine needed to be replaced. The contact was advised by the dealer that she would have been covered by Customer Satisfaction Program: 19B37 (Engine and Engine Cooling) however, the warranty had expired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 88,802.

Mileage: 88,802

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 77,747.

Mileage: 77,747

The contact owns a 2017 Ford Escape. The contact stated upon starting the vehicle, the engine was misfiring, and the vehicle was shuddering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cylinders were misfiring. The independent mechanic cleared the diagnostic tests codes. The contact stated that the check engine warning light illuminated two weeks later. The vehicle was taken to an independent mechanic where the diagnostic test codes were cleared for a second time. Additionally, the independent mechanic informed the contact that the coolant level was low, and the coolant reservoir was refilled; however, the failure persisted. The independent mechanic informed the contact that coolant was leaking into the engine. The dealer was notified of the failure and informed the contact that it was a known failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light would illuminate, the vehicle would drive rough and would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the coolant had intruded into the engine. The contact was informed that the vehicle was not covered under the Manufacturer’s Special Coverage for the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,795.

Mileage: 28,795

The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the vehicle shuddered and stalled. The contact was able to veer to the side of the road. The contact restarted the vehicle after several attempts. The contact continued driving however, the failure recurred. The check engine warning light was illuminated. The vehicle restarted after several attempts. The contact stated that upon arriving at her son's residence, the vehicle stalled and failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the engine and there was coolant intrusion in the engine oil. The independent mechanic diagnosed that the engine needed to be replaced and the failure was related to an unknown Ford Technical Service Bulletin. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 141,620

Mileage: 141,620

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle nearly stalled and was idling rough for approximately 15 minutes; after which, the vehicle operated normally. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to an independent mechanic where it was diagnosed and determined that coolant had leaked into cylinder #4. The coolant caused cylinder #4 misfire. Additionally, the spark plug was corroded. The mechanic determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The independent mechanic related the failure to manufacturer Customer Satisfaction Program: 21N12 (Short Block Replacement). The failure mileage was approximately 57,000.

Mileage: 57,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the engine started to misfire and started losing motive power. The contact stated that the check engine and Service Engine Now warning lights were illuminated. The vehicle was driven to a local dealer. The dealer diagnosed the vehicle and determined that the engine malfunction was caused by coolant leaking into cylinder #2. The mechanic determined that the engine short block needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 89,600.

Mileage: 89,600

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that cylinder #4 was misfiring, and that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 81,005.

Mileage: 81,005

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, she attempted to turn on the heat; however, the heat failed to operate. The contact then stated that the temperature gauge started to increase and noticed that the engine had started to overheat. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the combustion system and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed to take the vehicle in to be diagnosed. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 73,000.

Mileage: 73,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 20 MPH, the vehicle lost motive power and overheated. Additionally, the steering wheel seized. The message that the engine was overheating and to pull over was displayed. The contact was able to pull over. The vehicle was towed to an independent mechanic. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the repair was not covered and referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 89,100.

Mileage: 89,100

The contact owns a 2017 Ford Escape. The contact stated while his father was driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle hesitated to respond. The check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that cylinder #1 was misfiring. The vehicle was then taken to an independent mechanic where cylinder #1 coil pack was replaced; however, the failure recurred while driving. Additionally, the contact stated that his father noticed that the coolant temperature appeared higher than normal. Upon inspecting the coolant reservoir, the contact's father noticed that the coolant level was low. The contact's father refilled the coolant reservoir; however, the coolant level was low upon inspecting the coolant reservoir for the second time. The contact stated that his father then started the vehicle and noticed white smoke coming out of the exhaust pipe. The contact became aware of Ford Customer Satisfaction Campaign Numbers: 21N12 (Short Block Replacement After Coolant Intrusion) and 19B37 - Supplement #4 that he associated with the failure; however, the VIN was not included. An unknown dealer was notified of the failure and an appointment was scheduled for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that the vehicle needed to be diagnosed before consideration to provide assistance for the repair. The failure mileage was approximately 36,000.

Mileage: 36,000

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to lose coolant. The contact checked and added additional coolant to the reservoir. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The parts were backordered, and the vehicle was not repaired. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The manufacturer was contacted and stated that assistance would be provided for the repair. The approximate failure mileage was 50,300.

Mileage: 50,300

The contact owns a 2017 Ford Escape. The contact stated that the engine misfired while driving at various speeds with the check engine warning light flashing on the instrument panel. The contact also noticed that the coolant was being consumed at an excessive rate. The vehicle was taken to an independent mechanic who discovered that coolant was leaking into cylinder #3. The contact was informed that the engine short block needed to be replaced. The dealer and the manufacturer were informed of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 99,000.

Mileage: 99,000

The contact owns a 2017 Ford Escape. The contact stated that upon a cold start, the vehicle would hesitate or jerk upon depression of the accelerator pedal with an unknown warning light illuminated. The vehicle was taken to a dealer where it was discovered that coolant had leaked into the engine cylinders; with the engine short block malfunction indicator lamp (MIL) warning light needing to be replaced. The contact was then informed that there was a warranty on the vehicle for the failure; however, the engine size was not included in the warranty. The manufacturer was notified of failure. The vehicle was repaired. The failure mileage was approximately 93,000.

Mileage: 93,000

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was idling, the engine was running rough. The vehicle was taken to the dealer and then to an independent mechanic. The contact stated that there was no coolant in the vehicle. The contact stated that the coolant fluid bubbled over out of the hose. The vehicle was towed to the dealer where it was diagnosed that the coolant leaked into the engine and the engine misfired and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 112,000.

Mileage: 112,000

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine was misfiring. The check engine warning light was illuminated. The contact was able to continue driving. The contact, who is an independent mechanic, diagnosed that cylinder #2 was misfiring. Upon further investigation, the contact diagnosed that coolant was leaking from the radiator into cylinder #2. An unknown dealer was notified of the failure and informed the contact there was no recall associated with the failure. The contact stated that the failure had been reoccurring increasingly while driving. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 35 mph, the engine stalled. The vehicle was jerking and lunging forward. There was coolant flowing into the engine. There were unknown warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that spark plugs and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 108,000.

Mileage: 108,000

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that there was a coolant leak; however, the mechanic was unable to repair the vehicle. The mechanic referred the contact to a dealer for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. The VIN was unavailable.

Mileage: 60,000

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that cylinder #2 needed to be replaced. The vehicle was repaired; however, the failure reoccurred with the vehicle experiencing rough starts. The vehicle was taken to the local dealer where it was diagnosed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 83,750.

Mileage: 83,750

The contact owns a 2017 Ford Escape. The contact stated that there was an engine misfire while starting the vehicle. The check engine warning light illuminated. The contact turned off the vehicle. The contact stated that a family member inspected the vehicle and noticed that the coolant level was low and that coolant was leaking into the engine. The vehicle was not diagnosed. The contact called the dealer and explained the failure; however, the contact was informed that there was no need for a diagnostic test, due to the failure being a known issue. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.

Mileage: 109,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle hesitated and the contact heard a sputtering sound from the engine. The contact stated that the check engine warning light was illuminated. The contact noticed that she had to refill the coolant reservoir repeatedly. The contact had driven the vehicle to an independent mechanic who diagnosed a misfire in one of the cylinders. The vehicle was not taken to be diagnosed; however, the dealer was contacted and informed the contact that the engine might need to be replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

Mileage: 176,000

Engine developed a coolant leak that irreparably damaged the engine with 72,000 miles. The coolant leak is a known issue and Ford failed to inform consumers or offer a repair. The vehicle is inoperable and still has payments due on the loan.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. Upon inspection of the vehicle, the contact's husband noticed that the antifreeze smelled like fuel. The vehicle was initially taken to an independent mechanic who discovered that antifreeze had leaked into the engine cylinder. The mechanic also found pieces of the piston inside the oil pan. The mechanic then had the vehicle towed to a dealer where the contact was given an estimate for the cost of a new engine. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the check engine warning light and the "Engine Fault Service Now" message was displayed. The vehicle was later taken to the local dealer who diagnosed that the throttle body and crankshaft case pressure sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 29,100.

Mileage: 29,100

The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the temperature gauge indicated that the engine was hot. Additionally, a warning chime sounded in the vehicle. The next day, the contact stated that the same failure occurred while driving 40 MPH. The vehicle was taken to an independent mechanic and it was discovered that coolant had leaked into the engine cylinders. The contact then drove the vehicle to a dealer where they confirmed the failure and gave him an estimate for a new engine block. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 90,767.

Mileage: 90,767

The contact owns a 2017 Ford Escape. The contact's wife was driving approximately 35 MPH, the vehicle started shaking and vibrating and was difficult to steer. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed that the vehicle had coolant leak into the cylinders. The dealer determined that the engine had to be replaced and related the failure to TSB 19-2208: 2.0 L Eco Boost - Coolant in Cylinders, White Exhaust Smoke. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

Ford ECO-Boost 2.0 engine has a cracked block, cylinder head, or blown head gasket at 76,200 miles. Car cut off while driving on the highway and I was almost hit in the rear end when trying to pull over. Engine light confirmed misfire in cylinder 1 and 2. Purcis Ford in Fredericksburg VA has confirmed the engine has water / antifreeze in the cylinders and needs replacement. They explained it's a common problem with this engine.

The check engine light came on. I was told by my regular repair shop that there was a bulletin from Ford and I had to have it fixed by a dealer’s service department. I was then made aware by the Ford dealer’s service department that coolant had leaked into the engine and destroyed it leading to the engine needing to be replaced. My car is 5 years old with 79,000 miles. This is unacceptable. Initially the dealer told me I would have to pay $8600 to have my car fixed. I still owe $7500 on the car. Ultimately, Ford agreed to part of the cost but I am still out of $3300 for the repair and this should not have happened.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated to start with no warning lights illuminated. The contact stated that the vehicle eventually started with the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with a spark plug failure and the check engine light was turned off. The dealer informed her to drive the vehicle and if the warning light illuminated again to bring the vehicle back to the dealer. The check engine warning light illuminated and the vehicle was taken back to the dealer. The contact stated that she was driving and the coolant light illuminated. The contact stopped and turned off the vehicle. The contact stated that coolant was added to the vehicle. The contact stated that the vehicle was diagnosed with coolant leaking into the piston. The contact stated that the manufacturer was notified of the failure and referred the contact to NHTSA for assistance. A case was not opened with the manufacturer. The approximate failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to overheat. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local dealer and diagnosed with an engine coolant failure. The vehicle was not repaired. The manufacturer was notified and provided contact with a long block service replacement kit. The approximate failure mileage was 115,000.

Mileage: 115,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Upon inspection, the contact noticed that the coolant level was low. The vehicle was taken to the dealer and diagnosed with coolant intrusion into the cylinder wall, causing engine failure. The dealer replaced the engine. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to TSB Number: 20-21000 (Engine and Engine Cooling). The failure mileage was approximately 36,000.

Mileage: 36,000

The main issue with the engine is the check engine light comes on prematurely, the coolant leaks into the cylinders, and the engine lacks power. My vehicle is having a cylinder 2 and 4 misfire. Coolant leaks are a big problem! Not only does the leak have to be repaired, but the cylinders also have to be replaced or repaired. my vehicle is a newer ford with vary low mile and has been well managed and taken care of with oil changes and yearly checks and tuneups when necessary. I would have never imagined to run across this issue purchasing a newer vehicle, At a certified ford dealership with less than 29,000 miles on the vehicle. This has affected me in my life so greatly. I need a dependable safe vehicle to drive and when I purchased this vehicle I thought I was getting just that. I had nothing but problems after buying this new vehicle and been having to pay out of pocket to fix it. It’s been a safety concern driving. I have to drive this vehicle knowing it can stall and the engine smoke up and be damaged at any time. Please look into my concerns for this vehicle. Thank you for taking the time to read this statement. Sincerely, [XXX], Army Veteran, Nurse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact's partner owns a 2017 Ford Escape. The contact stated that he was with his partner who was driving approximately 45 MPH and the vehicle stalled. The contact's partner was able to pull over to the side of the road while the engine was misfiring. The contact stated that he was able to push the vehicle to an independent mechanic which was nearby. The mechanic diagnosed the vehicle and informed the contact that coolant fluid was leaking into the engine causing the misfire. The mechanic informed the contact that the vehicle should be taken to a dealer. The contact said that the vehicle was towed to a local dealer where it was diagnosed that coolant was leaking into the second cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 147,000 miles.

Mileage: 147,000

The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle inadvertently started jerking. There were no warning lights illuminated. The contact veered to the side of the road and opened the hood of the vehicle. The contact stated that he noticed that the vehicle did not have coolant and he refilled the coolant. The contact stated that as he continued to drive the vehicle, the vehicle started jerking significantly and was misfiring. The contact checked the engine coolant level and noticed that it was almost empty 15 minutes later. The contact stated that he added distilled water to the coolant reservoir. The contact stated that as he continued to drive that same day, the vehicle was jerking significantly. The contact turned off the vehicle and was unable to restart the vehicle without a jump start. The vehicle was towed to the contact's residence. The vehicle was then taken to the independent mechanic who diagnosed that the head gasket was fractured and there was water in the engine oil reservoir. The contact stated that the check engine warning light was illuminated. The vehicle was also taken to the dealer who informed the contact that the vehicle could not be repaired as his VIN was not included in any recall. The manufacturer was notified of the failure and advised the contact that the vehicle could not be repaired since the VIN was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 107,000.

Mileage: 107,000

The car was overheating so I brought it to the dealership to have it looked at. I was informed that there was coolant leaking into one of the engine cylinders causing the car to overheat with the possibility of it even catching on fire.

The contact owns a 2017 Ford Escape. The contact stated while driving at 15-20 MPH, a warning message appeared stating "pull over, engine overheating" and the vehicle lost power. The vehicle was towed to the dealer where it was diagnosed with the head gasket leaking but was not repaired. The contact stated the failure reoccurred a month ago while driving. The same warning message appeared. The contact was able to pull to the side of the road. The vehicle was towed to the same dealer, then towed to a Larry H. Miller Ford Lakewood (11595 W 6th Ave, Lakewood, CO 8021) as requested by the manufacturer. The contact stated the dealer diagnosed that the engine needed to be replaced per a TSB. The manufacturer was notified of the failure but declined to cover the repair though the vehicle had an extended warranty. The approximate failure mileage was 77,000.

Mileage: 77,000

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 75 mph, the engine started to overheat. The "engine overheating" warning message was displayed. The vehicle was not diagnosed nor repaired. The vehicle was towed to the contact’s place of employment. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 89,513.

Mileage: 89,513

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE THE VEHICLE WAS DIAGNOSED WITH A COOLANT LEAK. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE VEHICLE WOULD SPUTTER AND STALL THE EVAP SYSTEM WAS FAULTY THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SPUTTER AND STALL. ALSO AFTER REFUELING THE ENGINE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE EVAP SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED, INCLUDING THE PURGE SOLENOID, CANISTER, AND THE FUEL TANK PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000