2017 FORD ESCAPE Power Train Problems
365 complaints about Power Train
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Power Train Complaints (365)
While driving at a constant speed on the highway, the transmission shifted down a gear and revved into very high RPMs. I was dramatically slowing down despite pressing on the gas pedal. The car didn't provide any power and just revved while I had cars next to me going at highway speeds. Managed to get off the highway, a transmission fault indicator popped up on the dash. The car no longer was able to move. I had the car towed to the Ford Dealership. This car has a bad transmission at ~97,000 miles. Prior to this, I felt like the car's transmission maybe wasn't shifting on time but didn't make much of it. This could have easily resulted in a crash. Turns out this is a very well known problem with the Ford Escape. My friend has a 2016 Ford Escape who recently paid 8000$ for a new transmission. This is clearly unsafe and the failure is definitely premature.
Coolant leakage, intrusion into the engine block. This is a KNOWN issue by Ford. They have issued technical service bulletins to address it (attached), but those programs were only offered for a limited time and are expired, even though they know the issue exists. Also, owners were not notified of this because it wasn't an official recall.
The contact owns a 2017 Ford Escape. The contact stated that soon after the engine was replaced by the dealer under warranty, the vehicle started to hesitate and jerk while depressing the accelerator pedal. There was no warning light illuminated. The failure worsened, and the contact initially called the dealer and was provided an estimate for a diagnostic test. The contact had the vehicle towed to an independent mechanic, where the vehicle was diagnosed with transmission failure, and the contact was provided with estimates to replace the transmission. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The contact was then referred to the NHTSA for additional assistance. The vehicle was not repaired. The failure mileage was approximately 3,000.
Mileage: 3,000
Coolant intrusion in my 2017 Ford Escape Titanium presents a serious safety hazard that warrants an immediate recall. When coolant leaks into the engine’s cylinders, it can lead to sudden engine misfires, stalling, loss of power, or complete engine failure while the vehicle is in motion. This creates extremely dangerous driving conditions—especially at highway speeds, during turns, or in intersections—because it removes the driver’s ability to accelerate, maintain speed, or safely maneuver the vehicle. In many cases, coolant intrusion causes the engine to overheat rapidly, which can result in thermal damage, smoke, or even fire risk. Drivers often receive little to no warning before these failures occur. The problem is both unpredictable and progressive, meaning a vehicle that appears to be operating normally can suddenly stall or seize without sufficient time for the driver to react. Ford has been aware of widespread coolant intrusion issues across multiple EcoBoost engines, yet many affected owners—including myself—have not received adequate support, coverage, or recall actions. This defect is not merely a mechanical inconvenience; it is a direct threat to driver, passenger, and public safety. The only appropriate response is a mandatory recall to inspect, repair, or replace affected engines before more drivers experience dangerous failures on the road.Paying for this on a teachers salary before the holidays is a struggle.
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The contact was able to coast to the side of the on-ramp where the vehicle failed to restart. The contact asked passersby for help pushing the vehicle off the ramp. The vehicle was towed to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact then towed the vehicle to an independent mechanic who confirmed coolant intrusion in the cylinder. The contact stated that the engine needed to be replaced. The contact then towed the vehicle to another independent mechanic, who confirmed coolant intrusion into the cylinder. An independent mechanic replaced the engine block. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Internal transmission failure
continues to roll when parked engine has been replaced twice grinding when putting in park
Coolant intrusion into cylinders at 81,000 miles has damaged engine and transmission pump, requiring replacement of both. Appears this is a known issue with both 2.0L and 1.5L engines.
Purchased In-10/31/24- 2017 Escape ES 2.5 LTR Echoboost: 11/13/24-Oil change,Wipers,headlights, recall buching,11/24 transmission mount, clicking noise, transmission chokes 11/23-check engine lights, 12/10- headlights, car auto shut off 1/23/25- new tires, studdars Accel, loosing power, cylinder 2 missfire,spark ignition coils all 4 replaced, 02/10- Missfire 3-cylinder, replaced, 3/24-Misfire 2&4-cylinder moister on coils & plugs, replaced-headlights,bright lights malfunction. 5/17- shaking, chokes acceleration, turned off on hghwy 65mls hr apx. Misfire 2-cylinder. 7/3-Tires won't hold air,7/27-tire melted from inside out,9/3-Over heat indicator, resivor empty take cap off fills with collant, no leaking found, hear the fluid bubbling through engine, wheels screeching acceleration, 9/28- over heat, back tires screeching, brakes grinding, shuts off while on hghwy. 9/29-engine light, drive train evape,change tires, escape valve canister, 10/15-misfire cylinder3, greyish white smoke tail pipe, ignition starts without key fully engaged, chokes after starting power lose, peddle clicking on acceleration, slow acceleration hestattion. 11/2-change rotors, breakpads, due to ignition malfunction removed starter fuse to enter maintenance mode. I'd be happy to email documents the website doesn't allow me to upload with complaint, these events took place over 12months period bad continue. Car now is overheating stopping the engine while I'ma driving low or high speeds. Causing clicking sound in front tires and a squealing noise driving low speeds or accelerating stops around 35mls hr.
I live in NYC my transmission went bad on the road
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle started to shake and vibrate and decelerate. The vehicle was taken to a nearby mechanic who diagnosed that the alternator and alternator belt had failed and needed to be replaced. The alternator and alternator belt were replaced, and the vehicle was repaired. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated, and the vehicle decelerated, and the steering wheel was difficult to control. After stopping the vehicle and shifting to park(P), the vehicle rolled backwards causing the driver to activate the parking brake. The vehicle was towed to the local mechanic who diagnosed that the transmission needed to be replaced. The transmission was not yet repaired. The manufacturer and local dealer were not contacted regarding the failures. The failure mileage was 107,000.
Mileage: 107,000
Coolant Infusion Into Engine , Powertrain Light Issue Turns On But & It Stated To Replace Spark Plugs/ Coil Overs But Coolant Still Dissapates From Coolant Resevior
Issue of coolant leaking into the engine which will need engine replacement.
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 60 MPH, the vehicle independently downshifted and decelerated while the accelerator pedal was depressed. No warning light was illuminated. The contact pulled over to the shoulder of the road and hitchhiked to her destination. In addition, while the vehicle was being lifted to be towed, a transmission fluid leak was noticed coming from underneath the vehicle. The vehicle was towed to a local independent mechanic, where the transmission was replaced; however, the failure reoccurred. The vehicle was taken back to the same independent mechanic, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired due to the cost. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Mileage: 230,000
Please reference the following vehicle and review the two attached documents which are all listed below: 2017 Ford Escape Black Style: SE 4dr SUV AWD (1.5L 4 cyl. Turbo 6A) VIN: [XXX] Style: SE Sport Utility 4D Engine: 4-Cyl, EcoBoost, 2.0T Transmission: Auto, 6-Spd w/SelShft Drivetrain: 4WD Documents: 1.CedarCity.7.10.23.pdf; and 2.SunsetTransmission.8.12.25. On [XXX], we purchased the captioned 2017 Ford Escape VIN: [XXX] from Sunset Ford on with 73,912 miles on the odometer. In the subsequent 3.5 years, the car has been driven primarily on flat roads in St. Louis and Los Angeles and has had regular oil changes and maintenance. On Monday, [XXX], the Escape’s transmission began grinding and broke down near Cedar City Utah. It was subsequently towed to Cedar City Auto Repair & Maintenance where with only 99,436 miles on the odometer, it was diagnosed with a broken fly wheel and Ring Gear Assembly and subsequently repaired for $1,908.70 (Please review 1.JPEG, 2.JPEG, 3.JPEG, 4.JPEG & CedarCity.7.10.23.pdf.) The Escape performed adequately for the next 26 months. However, on Sunday, [XXX], the transmission began grinding again after only an additional 21,000 miles. It was towed to SUNSET TRANSMISSION on 8/12/25, where it was determined the Escape needed a new torque converter, a full transmission rebuild and a new transmission rebuilding kit, despite having only 121,361 miles on the odometer. These repairs cost $3,742.05. (Please review SunsetTransmission.8.12.25.pdf.) As you know, manufacturing quality has been an issue for 2017 Ford Escape’s. The NTSB has previously issued recalls relating to the Transmission Shifter Cable Bushing. In the last two years, we have spent $5,650.75 on our Escape with only 121,361 miles on it. This is unacceptable and we should be entitled to compensation for Ford’s shoddy manufacturing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Please reference the NTSB tracking # 11683952 and review the two attached documents which are all listed below: 2017 Ford Escape Black Style: SE 4dr SUV AWD (1.5L 4 cyl. Turbo 6A) VIN: [XXX] Style: SE Sport Utility 4D Engine: 4-Cyl, EcoBoost, 2.0T Transmission: Auto, 6-Spd w/SelShft Drivetrain: 4WD Documents: 1.CedarCity.7.10.23.pdf; and 2.SunsetTransmission.8.12.25. On [XXX], we purchased the captioned 2017 Ford Escape VIN: [XXX] from Sunset Ford on with 73,912 miles on the odometer. In the subsequent 3.5 years, the car has been driven primarily on flat roads in St. Louis and Los Angeles and has had regular oil changes and maintenance. On Monday, [XXX], the Escape’s transmission began grinding and broke down near Cedar City Utah. It was subsequently towed to Cedar City Auto Repair & Maintenance where with only 99,436 miles on the odometer, it was diagnosed with a broken fly wheel and Ring Gear Assembly and subsequently repaired for $1,908.70 (Please review 1.JPEG, 2.JPEG, 3.JPEG, 4.JPEG & CedarCity.7.10.23.pdf.) The Escape performed adequately for the next 26 months. However, on Sunday, [XXX], the transmission began grinding again after only an additional 21,000 miles. It was towed to SUNSET TRANSMISSION on 8/12/25, where it was determined the Escape needed a new torque converter, a full transmission rebuild and a new transmission rebuilding kit, despite having only 121,361 miles on the odometer. These repairs cost $3,742.05. (Please review SunsetTransmission.8.12.25.pdf.) As you know, manufacturing quality has been an issue for 2017 Ford Escape’s. The NTSB has previously issued recalls relating to the Transmission Shifter Cable Bushing. In the last two years, we have spent $5,650.75 on our Escape with only 121,361 miles on it. This is unacceptable and we should be entitled to compensation for Ford’s shoddy manufacturing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving the shifting became sluggish and the vehicle would surge/catch when shifting then while driving home the Escape just quickly slowed and stopped on a busy road. We could not get it to go forward, so we shifted to reverse in traffic to get the car off to the side of the road. The car was towed to a local shop who let us know the transmission had failed. The fluid was burnt/black even though it was replaced prior to the 150K mile service interval. The vehicle is currently in the shop and available for inspection. We were potentially in danger while driving when the car simple stopped moving forward on a busy road. The mechanic confirmed the transmission will work partially at normal temp, but slips/stops when warm. There were no warning lights or codes from the ODB port.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift properly and lurched forward while attempting to change gear. There was no warning light initially illuminated. Additionally, while the contact’s son attempted to drive the vehicle, the vehicle failed to move forward and rolled backwards with the powertrain warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,693.
Mileage: 68,693
Transmission failed rapidly like many other vehicles with 6f35 transmissions. Sometimes the car goes forward in reverse, sometimes the car goes backward in drive. Car loses the transfer of engine power to the transmission randomly, and also comes back randomly. The car behaves erratically and incredibly dangerously, making it impossible to drive. This is an incredibly common issue with the transmission and ford will not repair it for a reasonable price. The market rate for used cars with this transmission reflects the public's knowledge of this dangerous issue.
My 2017 Ford Escape began leaking transmission fluid in May of 2025. I had it assessed at my local engine and transmission exchange shop and they found that the leaking was coming from the font main seal and the front pump bushing of the transmission was damaged. The only fix to ensure that this issue would not happen again was to put a different transmission in the car, because this model was so prone to have this issue. I spent the money to have a new transmission installed and the car worked well. Two months later, however, the car began having episodes of not starting, or the engine completely shutting down, no matter where I was on the road. When this occurred, a messaged popped up on the dash counsel stating "Engine Fault, Service Now." I had the car looked at at the same car shop and they found the engine now had an issue. A head gasket was damaged allowing coolant to enter the piston cylinders, fluid locking the engine and shutting down the car. Like the transmission, the only repair is to replace the engine with a new model due to the original model being so prone to this issue. Ford does have a warranty for these issues for a model that is less than 7 years old and less than 84,000 miles. I purchased this vehicle preowned and already outside of that warranty date, therefore these expensive fixes are not covered. The dealership did not report these issue or recalls when selling us the vehicle.
I discovered, after my Ford Ecoboost engine light came on, that my engine needs a total replacement with only 67,000 miles on the engine. I have learned that it was a KNOWN design flaw by Ford Motor Company since 2020, the year I purchased my vehicle slightly used with 20k miles. The engine can overheat, catch fire, or seize up while driving, due to coolant leaking into the piston chambers. I was NEVER sent a recall notice, or warning of any kind from Ford Motor Company, even though this could cause an accident. I am expected to pay over $10,000 for a new engine that SHOULD have been recalled, due to their own design flaws. I see that there are multiple class actions law suits pending over this issue.
Without warning my car started not allowing me to go over 40 mph without a very violent jerking under the drivers side floor board. The jerk of the wheel would not allow the car to speed up. And then eventually upon driving my car immediately came to an abrupt stop and would not move forward any farther I was able to get it off to the side of the road of which at that point I was unable to get the car to go into or shift into any gear. It will not shift into park. The only reason my car is standing still now is because of the emergency parking brake, the transmission has gone completely out of my car . My car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get anMy car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get a very loud knocking rattling noise and it will not lock into place. Ford has done a recall for the same situation on many of the vehicles Ford made during that 2017 year. My question is why am I having to deal with this vehicle when Ford knew very well that there were many problems with it. Three years ago I had to deal with an engine block replacement for a new vehicle because Ford had a malfunction when it came to the coolant going into the engine. These are all problems that are not caused by general wear and tear of your customer they are caused by incompetent of Putting the car together in the first place. I really expected More from Ford. The first time I drove a Ford escape I fell in love with it so I want like I’ll regret ever buying this car. This car needs to be completely recalled. I can not afford to pay for a card that is not drivable.
My 2017 Ford Escape has been exhibiting recurring transmission and torque converter-related issues, especially during low-speed driving. The vehicle frequently hesitates when accelerating and experiences sudden reductions in power, creating unsafe driving conditions in traffic and on inclines. These symptoms often occur below 40 MPH and are accompanied by a noticeable shudder and jerking sensation. Despite regular maintenance, the drivability continues to deteriorate, resembling the widespread problems other owners have reported. I am submitting this complaint in hopes that Ford will acknowledge and address this serious mechanical defect.
Transmission total catastrophic Internal failure. Parts of the transmission broke loose internally and came out the side of the bellhousing. Total replacement cost is over $5000 and parts are unavailable due to frequency of issues with these transmissions.
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was idling, the vehicle vibrated and jerked. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the torque converter and the pump for the torque converter had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline to report the failure. The failure mileage was approximately 111,500.
Mileage: 111,500
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front of the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that a handheld diagnostic machine was used to retrieve diagnostic trouble codes related to the transmission, and torque converter. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 112,453.
Mileage: 112,453
I own a 2017 Ford Escape with the 1.5L EcoBoost engine. The engine began exhibiting symptoms of coolant intrusion into the combustion chamber. A certified Ford dealership confirmed the diagnosis after inspection and advised that the engine needs to be replaced or rebuilt due to this issue. This defect is known and widespread in this engine type and can lead to engine failure while driving, posing a serious safety risk. Although Ford issued a Customer Satisfaction Program (CSP 21N12) for this exact problem, my vehicle was just outside the expiration period, and Ford has denied financial assistance, despite this being a documented and recurring defect. There were no warning lights before the engine began running rough and misfiring. The coolant loss was gradual and internal. This issue has been confirmed and documented by a Ford dealership, and I have a case open with Ford corporate. I am filing this complaint because of the safety risks involved with coolant intrusion, the costly repair burden passed to consumers, and Ford’s refusal to support a known defect that could lead to sudden engine failure while driving.
I am reaching out regarding a serious issue with my 2017 Ford Escape SE AWD (VIN: [XXX] ). The vehicle has developed a coolant leak that appears to be internal, which has led to concerns about engine performance and potential long-term damage. After researching this issue, I discovered that coolant intrusion into the cylinders is a known and widespread problem affecting this model and engine type. Many owners have reported similar failures, and I understand that this defect has led to class action lawsuits and service bulletins in the past. Given the safety and reliability concerns involved—especially the risk of engine overheating and failure—I respectfully request that this issue be addressed under any applicable recall, customer satisfaction program, or warranty extension related to engine coolant leaks. Please advise on the next steps for inspection and repair authorization. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Powertrain suddenly failed with no prior issues displaying red Powertrain failure light- car will not move or shift, has high RPMS and has loud revving/screeching sound
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle jerked and jolted temporarily, and the message "Change Transmission Fluid" was displayed. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact's daughter owns a 2017 Ford Escape. The contact stated that the vehicle began to jerk and hesitate while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. An independent mechanic inspected the vehicle, and the contact was provided the same information as the dealer, with an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with a case number. The failure mileage was approximately 88,000.
Mileage: 88,000
A known issue with these ford escape, the torque converter and transmission system is failing. The torque converter started shedding metal flakes into the transmission and now making the transmission system not work properly.
This began may of 2023. I had a 2017 ford escape and at 50,000 it had to get a whole new transmission. I have also purchased a new engine for this escape that has the same issues.
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!
Misfired on ignition. Diagnostics ran. replaced all spark plugs, coils and gasket. Engine coolant flushed and exchanged. 1 week later misfiring again. 2 diagnostics run...conclusion was coolant intrusion. Upon researching this problem I have discovered many Ford Escapes have this same issue. No recall was ever issued. The customer satisfaction program(21N12) was not widely announced in 2022. I was unaware of it until last week. It was for vehicles made in Louisville between 9/17/2015 and 4/8/2019. My vehicle was manufactured there in Feb. 2017. It was good for 7 years or 84000 miles. I am only 6 months past that time period, however only have 37000 miles on this vehicle. I was told by 2 different mechanics it was not safe to drive in this condition and the repairs could run up to $10000.
Coolant is leaking into the cylinders, causing misfire. Per this document that you guys posted: "Customer Satisfaction Program 21N12", this is a known manufacturing defect in the engines that are in the model of car that I am driving currently. This is a safety issue and an environmental issue. Coolant gets into the cylinders and burns, emitting into the atmosphere. But the coolant also runs low, and the engine could overheat or catch on fire. The mechanic is estimating currently that the repairs to either change the head gasket or take the engine apart and rebuild it will cost around 7-9k, money we don't have. Ford should fix this manufacturing defect at not cost to us, as their CSP 21n12 document states. The only caveat is that the car has 98k miles on it while the cutoff for these repairs ends at 84k miles.
2017 Ford Escape, have had less than 1 year. Transmission failure. Stopped at traffic light, would not move forward when pressed gas pedal. After a few seconds it jerked hard and went into gear. I was able to get to a parking lot out of traffic. Had vehicle towed to Ford dealership where they ran diagnostics and said there was a torque conversion failure which allowed sludge to get into transmission. Transmission would need to be replaced. There were no warning lamps or messages prior to failure. Quoted $9500 to repair. Asked if Ford would compensate since there were so many recalls and law suits; they stated no.
I took my 2017 Ford Escape to the dealer for a check engine light (code P1450) that was due to an evaporative emissions problem. While checking for this issue, they found that there was coolant incursion into the combustion chamber of one of the cylinders. It is interesting that they checked for this problem while diagnosing an evaporative emissions issue. They told me the only repair is to replace the long block for $10,500. The head gasket failed due to a poor engine casting design. This is a problem that has affected thousands of Ford 2.0L turbo engines in multiple Ford products. Given the widespread nature of this issue, this seems like it should be a recall. The car is in my garage since it cannot be driven and is available for any third party inspections.
The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds, the vehicle started to shake abnormally. Additionally, while shifting from fourth to fifth gear, there was a violent clunk coming from the transmission. There were no warning lights illuminated. The vehicle was taken to the local dealer who test-drove the vehicle for an hour but was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired, and the failure persisted. While the contact’s wife was driving, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the local dealer, where it was diagnosed that the cylinder head had fractured, and coolant was leaking into the engine. The dealer recommended that the engine and transmission be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
Mileage: 85,000
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle and shifting into drive(D), the vehicle failed to move as intended. The contact stated that the "Service Transmission Now" message was displayed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000.
Mileage: 129,000
2022 - driving to Maine from NJ in June. Transmission failed with no warning in traffic on [XXX] in Connecticut, almost caused a large accident and killed my girlfriend and I (car suddenly stopped moving in the middle lane). - Repaired at Colonial Ford in Danbury Connecticut. Receive repaired car 7/8/2022. July/2022 - car lacks power, dangerously so when accelerating, merging, or accelerating from stop. Took the vehicle to various dealers who held the car for weeks at a time, while lying to me, while not being able to “find the issue” that was clear as day. (dealers were Woodbridge ford and Duane ford in Summit, NJ) [XXX] - transmission failed again on [XXX] coming home from work (also almost caused a major accident but traffic was slower). 8/4/2022 - take my car back to Woodbridge Ford in NJ, they refuse to touch it (car is under ford warranty). They hold the car for 7 weeks and lie to me about everything. Ford corporate also lying to me about vehicle. After fighting with ford for 3 additional months, I had to call the GM of colonial ford in Danbury to explain the situation. They agree to repair under their warranty. Ford charges me $750 to tow the car up to Connecticut, do not reimburse me, and do not give me a rental at any point. I went almost a full year of making payments on a vehicle I haven’t used, and spent about $2500 in rental vehicles, mechanic appointments, towing fee, and loss of work opportunity due to lack of reliable transportation. Car now runs sluggishly and accelerates like a go kart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2017 Ford Escape. Have owned the car for 4 months and it's already experiencing transmission issues i.e. hesitation, slipping etc. Took it the repair shop and found other issues (turbocharger, thermostat, water pump). They claimed they didn't see anything wrong with the transmission. Car ran well for a couple of weeks and then I got transmission fault warning. It wouldn't engage and I couldn't get it in gear. Undrivable. I sat on the side of the road for four hours waiting for a tow. Mechanic says it's either a full transmission problem or the brushing cable.
2017 ford escape titanium needed a rebuilt transmission due to it slipping gears while driving. slipping would occur between 1000-2000 RPM at speeds between 40-60 MPH. this problem caused my car to have to get towed to a dealership to have fixed because my car would not accelerate.
Automatic transmission failure burnt smell started coming from the engine compartment but didn't see anything because the engine air filter was on the way but after removing it there was a leak coming from the top of the transmission vehicle only has 129,598 miles and I was in the highway when I notice vehicle deaccelarating and had to pull over almost cause a. Accident because I was in the middle lane Problem has not been addressed by dealer or independent service center No inspection done to the vehicle yet No warning lights until too late which is burnt transmission fluid and transmission in top of transmission
My Ford Escape has had coolant leak into engine block, causing damage to cylinders and cylinder misfires, detailed in this service bulletin: [XXX] . The car has been checked by my mechanic, who confirms the problem. Dealership acknowledges that this problem is real and has had many customers who have had to replace motors because of it but says there has been no recall or extended warranty in respect to this design flaw and declines to resolve the problem at Ford's cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The transmission went out and completely immobilized the car while driving. My wife was driving the car on a 45mph public road, approached a roundabout that had a single entry lane where she attempted to enter. After trying to safely enter the roundabout, then engine revved but the car did not move. If she let it sit, the transmission would eventually engage but surge into gear, and she was able to eventually operate the vehicle to get it to a safe spot until it could be towed. I requested a transmission drain and fill from the dealership at about 55,000 miles, but the service writer declined to have the service done because the service interval from ford is listed at 150,000 miles. The service writer told me the transmission fluid was in a sealed system and would not need to be replaced yet based on my usage for the car, which is largely city/suburban driving with longer trips mixed in where i was not towing.
Vehicles transmission, with no warning indicator lights, or any indication whatsoever, failed on me at a busy intersection and nearly caused me and others to be in a possibly fatal accident. It's my knowledge that Ford knowingly produced this 6F35 transmission with a flawed design and with poor engineering. There should be a recall to prevent a possible fatality.
I am writing to report a serious and potentially dangerous issue with the transmission in my 2017 Ford Escape (6F35 model). On April 13, 2025, at approximately 83,800 miles, my vehicle began exhibiting alarming symptoms, including slipping, jerking, hesitation, and delayed acceleration. A dashboard message instructed me to “Service Transmission.” On Monday morning I immediately took the vehicle to my trusted mechanic, who identified the problem as a likely failure of the 6F35 transmission. Hoping it was a computer glitch, he reset the system and advised me to monitor it. The issue returned within 20 miles. When I brought the car back, he confirmed the failure and informed me this is a common and well-documented problem with this transmission model and vehicle year. I contacted the original dealership where I purchased the car and was told there were no recalls. I then contacted Ford directly. Despite this being a widely reported issue, Ford told me I had to take it to a dealership for official diagnosis. I did so—at an additional cost of $200—and the dealership confirmed exactly what my mechanic had already determined. They then quoted a repair cost of over $7,000, which is nearly the value of the vehicle itself. Further research confirmed that this is a known and widespread issue with the 6F35 transmission in the 2017 Ford Escape and prior models, yet Ford has failed to issue a recall or offer assistance. This transmission failure poses a significant safety risk, especially in high-speed or high-traffic situations, where sudden loss of acceleration could lead to accidents. I am urging you to investigate this matter for potential safety defects and to consider a formal recall. Consumers should not be left to bear the financial and safety burden of a manufacturing defect that Ford has failed to address.
Bought car from DriveTime, October 23, 2023. Problems started happening in June 2024. Have detailed list. Have spent over $5,000 in repairs. There is a warranty that has covered some repairs. The 2 major issues have been a transmission replacement and most recently an engine replacement. The mechanic I am using is still having problems with completing the work.
The car just stopped in the middle of the road with no warning and I had to have the car towed. The transmission shop had to rebuild the entire transmission.
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.
Mileage: 28,000
The contact owns a 2017 Ford Escape. The contact stated while driving 60 MPH and while depressing the accelerator pedal, the vehicle hesitated while responding. The powertrain malfunction warning light was illuminated. The contact pulled over to the right of the road and left the vehicle unoccupied for several days. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer transferred the contact to NHTSA Hotline to report the failure. The approximate failure mileage was 140,000.
Mileage: 140,000
The contact owns a 2017 Ford Escape. The contact stated that upon attempting to accelerate from a stoplight, the transmission failed to shift into gear, and the contact was forced to pull over onto the side of the road. There were no warning lights illuminated; however, the message "Transmission Fault - Please see Service Center" was displayed. The vehicle was towed to a local independent mechanic to be diagnosed and the contact was informed that the transmission was faulty and needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.
Mileage: 170,000
A design problem with the 2017 Ford Escape Ecoboost 2.0 turbo engine causing a coolant intrusion. As a result, my car check engine light is on. The car cannot pass smog. I have to refill the coolant daily. This coolant intrusion problem is a known design defect as such their needs to be a recall issued to replace the long block. I was not informed of the problem when I purchased the vehicle. The dealership will not honor their lifetime powertrain warranty as they state it is a head gasket problem, when it is actually a known design defect.
The contact owns a 2017 Ford Escape. The contact stated that the gear shifter indicator failed to display the correct gear that the gear shifter was shifted into. The contact stated that there was a message for a transmission issue; however, the contact was unsure what the message indicated. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was unknown.
January 2, 2025, I took my car to Huntley Ford for a Complete Multi Point Inspection and oil change. It passed on all accounts. One of the many items checked was the Transmission Fluid. It was marked Good. March 25, 2025 (3 months later) I took my car back to Huntley Ford for a vibration / noise. They informed me that the transmission is now shot and needs to be replaced. They said the transmission fluid is black and thick and filled with debris. The inspection report they gave me 3 months ago, said that the Transmission Fluid was Good. My transmission didn't go from Good to damaged beyond repair, in just 3 months. Huntley Ford is negligent, and they expect me to pay $7,000 to replace the transmission. In addition, when Huntley Ford replaced the engine just 8 months ago, they made no note of a failing transmission. It’s common practice to check the transmission during an engine replacement. The engine and the transmission work together to provide the power and control for driving.
I was driving stopped at a red light and when the light turned green and I proceeded my car continuously jerked and would not pick up speed then it would go and start jerking while in the middle of traffic putting me and others at risk for possible pile up multi accidents.Given no warning just out if the blue no lights on dash either.Yes it's is available for inspection took it to shop today was advised to take it to transmission specialist which I plan to.
I tried to accelerate pulling out of a parking lot and there was a whizzing sound and no acceleration. I pulled to the side of the road and turned off the vehicle and restarted it. I got up to 55 mph and the transmission service light came on and it de-acelerated. I ended up going 20 mph for the next mile to get it home in my driveway to park it. I had the vehicle towed to the dealership for diagnostics, the same dealership that had to replace the short engine block due to coolant intrusion in my engine at 84,000 (which I found by accident EVEN though I had a Ford.com account - they never notified me even though they had my email, address, and phone number - also to note i tried to get the repair at three other local dealerships that said they did not see the CSP for this issue and would not get me in - I did notify Ford customer service). The same dealership also replaced a shifter bushing cable when they did the engine. Dealership called today to advise that it was the torque convertor and I needed a new transmission. They are going to have warranty department see if Ford will assist with repairs, but I'm sure they won't. Mileage is 121,000. At this point there is a class action for transmission related issues for this year, make and model and Ford has STILL Not issued a recall. In speaking with the dealership, they said this is a common issue with the year, make, and model. And that anything over 100,000 is subject to trannie issues for this car. So obviously Ford knows this is an issue. I see they also recalled the torque convertors for other vehicles. And I see several other complaints where customers are being told the same thing as I am. Could a defective shifting bushing cable cause this? Should the torque convertor have been included in their other recall for the Ford Escapes? How does both an engine and transmission need replaced with 120,000 miles on the car. I used to love Ford. I will NEVER buy another Ford again as long as I live.
As has happened to many others, a coolant intrusion destroyed the engine. The engine was replaced around 60k miles. Now around 84k miles, my transmission needs to be replaced. Ford is telling me that a new engine and new transmission for a 2017 car with 84k miles on it is something they see. The Customer Experience team told me there's nothing they can do. I can't believe a car this new, with that mileage, has had such significant and dangerous failures.
No warning lights turned on but antifreeze just started spraying out everywhere without warning and car was not overheating or showing any signs of overheating emptying the entire contents of the radiator and the antifreeze reserve.
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle hesitated. In addition, while attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The “Engine Fault - Service Now” warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shifter cable had failed, and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance, and informed the contact that the recall was closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 16,821.
Mileage: 16,821
The contact's husband owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated and lost motive power while depressing the accelerator pedal. The vehicle was taken to a dealer where the vehicle was diagnosed with transmission failure. The transmission was replaced under warranty by the dealer. The contact stated that recently the failure recurred with an abnormal cranking sound coming from the vehicle. The contact was unaware of any warning lights being illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective flywheel and transmission. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was no longer under warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 62,798.
Mileage: 62,798
Transmission failed at 96,000 miles requiring replacement Cracked/bad cylinder block at 110,000 requiring replacement Ford knows of engine problem (Technical Service Bulletin 22-2322) will not assist with repair Repair invoices available upon request
Vehicle stopped in roadway. Bad transmission at 64k miles.
The contact owns a 2017 Ford Escape. The contact stated that while driving 30 MPH, the vehicle started to shudder. The contact stated that after releasing the accelerator pedal the vehicle to respond normally. No warning light was illuminated. The contact stated that the failure persisted while driving the vehicle. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the torque converter had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the failure. No additional assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 85,000.
Mileage: 85,000
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V413000 (Power Train); however, the repair failed to prevent the failure. The contact stated that one year after the recall repair, while attempting to drive uphill, her grandson noticed that while attempting to accelerate the transmission failed to properly upshift while depressing the accelerator pedal. The contact was able to replicate the failure. The vehicle was taken to a local dealer where it was diagnosed with transmission and rear trailing arm bushing failure. The contact was informed that the rear trailing needed to be replaced, and the transmission needed to be replaced because metal shavings were found inside the parts. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.
Mileage: 53,000
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was restarted; however, the vehicle unexpectedly reversed after shifting to drive(D). The vehicle was towed to a church parking lot. The contact stated that there was a fluid leak on the pavement. The check engine warning light was illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
Mileage: 104,000
Transmission just stopped in the middle of me turning at a red light to get off the road. No lights. No warnings. Apparently that’s normal according to a Ford repair person. I was almost killed. Car wasn’t parked when in park. Car jumped and engine revved when on the brake. Car wouldn’t reverse. Ford says it’s not a recall, but it sure wasn’t anything I did. The car has 70k miles and has been babied. This needs to be fixed because they’re not doing a thing.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact noticed an abnormal sound coming from the vehicle. The contact stated that the check engine warning light then became illuminated. The vehicle was towed to the dealer where it was diagnosed with a fractured transmission axle, causing the transmission axle shaft to fail to operate as intended. The contact was informed that the transmission axle shaft needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,209.
Mileage: 80,209
The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at various speeds, the transmission was slipping into gear, and the vehicle started to jerk while accelerating. There were no warning lights illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, the contact was advised that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
Mileage: 55,000
Transmission failed and burned after only 80,000 miles. Bought car used and only drove for 30,000 miles before it failed. I almost crashed on a busy road. The issue was confirmed by 2 service centers. Only 1 warning light saying oil change required the same day appeared.
Transmission went out. No warning. 145,000 miles. No lights on dash, nothing. Complete failure. Car started whining when accelerating out of nowhere, jerked really hard, and then failed completely. Have had it serviced and maintained regularly and always at the dealer. Ford is aware of the problem on these transmissions and doing nothing to fix it. Service department confirmed it’s an issue they see with regularity. Transmission replaced by dealer at great expense and issue resolved.
Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.
The oil pump failed due to the coolant intrusion into the engine, causing low pressure and sludge. My mechanical breakdown warranty inspected it and will not cover the replacement due to the sludge. The check engine light came on and off after I hit 70000 miles, and I was alerted to a recall when I got my last oil change in March of 2024, but the Ford dealership stated I had no warranty and no recall to address.
Coolant intrusion into combustion chamber requires new engine. Verified by Ford dealer. Not covered by warranty. Ford technician states engine block manufacturer issue.
Notice coolant reservoir was empty after warning light, refill coolant check reservoir couple days later low again. Research and come to find out common issue with ecoboost engines produced by Ford. Design flaw in the engine block that allows engine coolant to get into cylinders. Took car to Ford dealership were it issue was confirmed, coolant in cylinders. Dealership wants 9k to replace engine that has 71k miles on it. The car is unsafe to drive possible engine failure or fire.
Our car started slipping gears, jerking, take forever to accelerate, and would lose power. We took to dealership thinking it was a transmission. They told us no it wasn’t the transmission and we needed the replace the fuel pump injector we did that. A week later SAME issues happened again they replaced the pump again. A month later SAME symptoms again this time they told us we needed our engine replaced. So we got a brand new engine in. A month later I lost power while turning onto to a highway and the dealership told me that it was the new engine breaking in. Not even 3 months later after the new engine being put in our car starts to act up with the SAME symptoms. We took it back since the engine was under warranty. They tell us we need a new transmission. We told them we knew it was the issue the first time around. We can’t afford a new transmission after just putting a new engine in 3 months ago! Stay away from this year ford escape. Our car only had 116,000 miles and it’s our family car so we can’t drive it anymore cause we can’t afford another big issue to be fixed. Mainly because we think the dealership doesn’t want to admit their mistakes and won’t resolve the issue for us. Can’t believe the car has these two huge issues in one year let alone less than 6 months apart!
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk, and she heard an abnormal sound emanating from the engine compartment, after which the vehicle failed to accelerate above 5 MPH. Later, the contact received a notification from the ford app reading "Powertrain malfunction reduced power." No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the powertrain control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.
Mileage: 158,000
Transmission went out. No warning. 121,000 miles. No lights on dash, nothing. Complete transmission failure. Car started whining upon acceleration out of nowhere, jerked really hard, and then out it went. Have had it serviced and maintained meticulously. Ford is aware of the problem and doing nothing to fix it.
At approximately 24509.37 miles the engine broke a valve and damaged a piston (hole in piston). We were never notified about Ford Motor Company's "Customer Satisfaction Program" 21N12 & 19B37 and Technical Service Bulletin reference (Technical Service Bulletin) 22-2134 pertaining to 2017-2019 Ford Escape Models. I have a copy of the Ford Motor Company letter sent to all U.S. Dealers dated June 9 2022 that was recently given to me by another Escape Owner. I believe this is commonly known as a "silent recall." The engine damage occurred on [XXX] at [XXX] at the mileage listed above. I believe there was a Class Action Lawsuit filed against Ford Motor Company that I, as an owner of this vehicle, was not notified about as required by law. This issue needs to be investigated so I can file a claim and seek remedy for damage to my vehicle. All the Diagnostic Trouble codes on my vehicle match all the codes on Ford's Program 21N12 as referenced above. All information points to Ford Company admitting to a known engine design defect that affects my vehicle. I have attached as many documents as can find to date since my engine damaged occurred. The local Ford Dealership provided Diagnosis of the engine damage and said they were well aware of the trouble with this Model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 22N12 (Rattle Noise at the Transmission Bellhousing Area – Flex plate Cracks); however, the VIN was not included in the Customer Satisfaction Program. The manufacturer was made aware of the failure. The failure mileage was 84,000.
Mileage: 84,000
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the contact became aware of white exhaust smoke coming from the rear exhaust pipes. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 22N12 (transmission fluid pump, and torque converter); however, the VIN was not included in the Customer Satisfaction Program. The manufacturer was made aware of the failure. The failure mileage was 113,000.
Mileage: 113,000
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with faulty spark plugs and failed ignition coils. The contact was informed that the four spark plugs and the four ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. Additionally, the dealer informed the contact that transmission fluid needed to be refilled, and the transmission filter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Ford Technical Service Bulletin Number: 22-2229; however, the contact was informed that the repair was not covered under the TSB. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 91,250.
Mileage: 91,250
At 7 years and 68,000 miles, the driving became sluggish at low speeds. There were intermittent periods of low/no power from stop to low speed, making speed control dangerous. By the time the vehicle could be brought in for service, the "Transmission Fault - Service Now" warning came on. Diagnosis of fault states trouble code relating to an incorrect gear 3 ratio, indicating internal transmission failure. Confirmed at independent mechanic.
In May 2023, I paid an independent service center to repair and replace the transmission flex plate. In December 2023, I paid the same service center to repair and replace the transmission flex plate a second time. The repairs exceeded $5000. In November 2024, I paid Morries Minnetonka Ford to diagnose transmission vibration. It determined that the torque converter was failing and that I needed a new transmission. The cost of the repair is expected to be in excess of $6000. A search on the internet revealed that Ford recalled torque converters (Recall Number 17S16). Not that the internet is the source of truth, but it appears that transmission issues with Ford vehicles with lower miles is a relatively common event. I believe that my issue is a manufacturing issue. The torque converter and flex plate are parts that should not fail at 73,000 miles. They are designed to last the life of a vehicle. Further, the flex plate should not fail independently of other failures. The parts are interconnected. Neither Morries Minnetonka Ford, nor Ford are willing to consider that this is manufacturing issue that Ford should cover the cost of repair. I would appreciate the NHTSA looking into the matter with Ford.
For the past two years I have drove a 2017 ford escape. Over the past two years my car has failed me multiple times My question is for ford motor company. Knowing this is a known issue with escapes…why are they doing nothing to help customers who have had a total engine failure due to manufacturing’s flaws ?
The contact owns a 2017 Ford Escape. The contact stated that while at a stop sign, the vehicle stalled. The vehicle was restarted but failed to shift into gear. While driving 55 MPH, the speedometer decreased, the vehicle failed to accelerate and then stalled. The contact was able to veer over to the side of the road. The vehicle failed to shift into gear. There were no warning lights illuminated. The contact called for a tow truck. The tow truck driver informed the contact that there was coolant leaking from the vehicle. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 208,000.
Mileage: 208,000
In September my check engine light came on, codes were for spark plugs, ignition coil and misfire cylinder 2. I took it to mechanic he said my spark plugs were covered in oil I changed the spark plugs, replaced valve cover gasket and intake gasket. Engine light went off car felt great not even 2 days later I felt the misfire again and there's the engine light back on and white smoke from my exhaust. Brought it back to mechanic I mentioned my coolant issue to him I have to fill my coolant every 2 days no puddles under my car. After looking at my car he said coolant is leaking into cylinder 2 so that's why when I start my car is shakes really bad coolant is burning off from the cylinders. He said I need new heads but they are warped so my best option is to get a new engine or trade my car in. I don't have money for a new engine I'm a single mom I'm upside down on this car because it's only worth $3600. Ford wake up and do something and stop screwing us customers who trusted you and your vehicles and now you left us stranded no help nothing. I have a vehicle that doesn't drive unsafe for my kids and I still need to make car payments on for years still. Someone needs to help and do something
Driving back home from downtown Tupelo, my transmission completely went out. Vehicle had to be turned off and back on to move a few feet. It took over 45 minutes to drive 4 miles to my house. Cost of transmission more than value of the vehicle. Ford stated there is no recall on the vehicle for the transmission.
Mileage: 222,970
Cold intrusion into the engine causing major repair, including full engine replacement.
My ford escape had a recall for lower engine block back in late 2020. As of yesterday they are now telling me I need to get the same part they replaced then replaced again. Its been under 23k miles since the recall replacement was done and they want to charge me 9k
Vehicle suddenly started not shifting gears correctly and lost power, took to dealer and was told it is a known problem with this model of Ford Escape, the service manager went as far as stating there was nothing we could have done. We had no warning lights, no leaking of any type but was told the coolant was empty. Service manager said engine had absorbed coolent. They stated it had also caused the transmission to malfunction and cost to repair would be around $20,500. This is way more than the vehicle is worth yet we still owe $6,800 on a vehicle we have made regular oil changes and has presented no prior signs of problems. Obviously, Ford is very aware of problem yet has not made a recall. What can we do?
I was driving down the road and my vehicle stalled out and had little to no acceleration Was stuck in the middle of an intersection until I could move it to a parking lot putting my safety at risk. Dealer (Brondes Ford Toledo) ran codes, yet would not tell me the codes after they tried to charge $11,000. No Warning lights yet, had engine lights on until the dealer replaced Fuel vapor assembly and crankcase pressure sensor a little less than 30 days beforehand. After service Ford said it was good to go and stated this could not have been related to the bushing already recalled.
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The vehicle was taken to two independent mechanics, who determined that the failure was due to the torque converter. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 80,000.
Mileage: 80,000
The contact owns a 2017 Ford Escape. The contact stated that while pulling out of the driveway, the messages that "Engine Overheating, Do Not Drive" and "Power Train Failure" were displayed on the instrument panel. Additionally, the vehicle was jerking. The vehicle was placed in Neutral(N) and coasted back into the garage. The vehicle was towed to a dealer where it was diagnosed and determined that the short block needed to be replaced due to coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.
Mileage: 116,000
The contact owns a 2017 Ford Escape. The contact stated while driving 75 MPH, the vehicle downshifted with no warning light illuminated. The vehicle was restarted; however, the failure recurred, and the transmission warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 136,000.
Mileage: 136,000
Per my mechanic, after 2 rounds of Cylinder #2 misfire, it seems as though there is coolant leaking into the engine. I have had this card for 2.5 yeas and have less than 100K miles on it. Research shows that I may need a new engine at $6-8K on a car that I have put 5k miles on in 2 years and still owe over $10k on. Per research, this has been a known issue for years and nothing has been done about it. Vehicle is available for inspection upon request, if it will assist in my situation. Per research, this issue causing severe overheating and some cars run the risk of catching on fire and some just stop functioning altogether. My car was sputtering on a cold start, and then my car and Ford App told me there was an issue with the engine. My first plug/wire/boot replacement was on 8/10/24 due to the check engine light. ODB showed it was a misfire on #2, and on 9/7/24, the check engine light came on again and per the readouts from the ODB, it is another misfire on #2 and the plug has fouled again. I have currently spent over $600 on just diagnosing this issue, and the paperwork uploaded it just for the first visit. I have also reached directly out to Ford, who advised me to take it to a Ford Dealership for their diagnostics, and then they will see what is covered, if anything. My case number for that is CXH-02610243-K4Z7X8. My diagnostic for Ford will only be covered if they find an issue that is covered by a recall, warranty, Service Plan, or Customer Satisfaction Program. So that is going to add to additional costs, as according to my research, there is no recall.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
Mileage: 137,000
The contact owns a 2017 Ford Escape. The contact stated that after shifting into drive(D) however, the vehicle failed to respond. Additionally, while the transmission was in park(P) or neutral(N), the engine continued to rev high. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that the transmission was faulty. The manufacturer and local dealer were contacted but no assistance was provided. The failure mileage was 75,456.
Mileage: 75,456
Engine misfires/rough start, check engine light on, and coolant level leaks with coolant intrusion to the engine causing major risk of engine failure, fire, etc.
Just recently had an issue with overheating. I took in for an oil change and asked them too look into. They stated that coolant is leaking into the engine. There was a service bulletin issued, however, this vehicle is over miles. I tried to look up the bulletin on the ford website, but it gives server error. The bulletin was TSB 21-22-69
The contact owns a 2017 Ford Escape. The contact stated that upon inspecting the vehicle, the contact became aware of an oil leak, and transmission and engine failure. The vehicle was towed to the dealer for diagnosis and repair. The contact was informed that the engine block and turbocharger needed to be replaced; additionally, the transmission needed to be rebuilt. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 62,000.
Mileage: 62,000
7 year old car with less than 90k miles is going to new a new transmission at the cost of $8.1k. Very unacceptable from Ford this needs to get look into. So many people on forums are having same issue right outside of warranty coverage ending. There is even a potential lawsuit out there.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to a local independent mechanic to be diagnosed. The contact was informed that the torque converter needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Mileage: 100,000
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #2. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with engine and transmission failure. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was being repaired. The contact was informed that the repair would take approximately three weeks. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,632.
Mileage: 120,632
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as needed with the accelerator pedal depressed. The transmission failure warning light was illuminated temporarily before the failure. The vehicle was towed to a local dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
Mileage: 150,000
Two years ago in 2022, my engine block was replaced at a ford dealership free of charge due to the customer service bulletin/satisfaction program. A month ago I was hearing a super loud rattling and the engine completely cut off while I was driving. Thank goodness I was able to get over to the side of the road and have it towed back to the ford dealer that did the repair previously. With less than 80k miles, they are now telling me that there is something in the engine head and will be more than 10k to fix. They cannot tell me what is in the engine head and claim it could have nothing to do with the other issue fixed previously. I am having to completely scrap a car that should otherwise be worth 10k. Something is wrong here. Not only is it a dangerous situation but just horrible customer service on the part of Ford.
This morning while driving think white vapor started pouring from the exhaust and the whole vehicle started shuttering and lost power. Needs a new engine now. Thanks Ford. The 2.0 issue/no issue has struck another.
This vehicle has an internal coolant leak causing white smoke out of the tail pipe, rough idling and constant misfiring. I know its an internal coolant leak because I have to constantly add coolant to the vehicle as well as the rough idling and rough start/ misfiring
Barber Ford in Holland reported that the transmission has failed at 66,000 miles. Looking online this seems to be a common issue.
We have only had our 2017 Ford escape for less than two years. We are the second owners of the vehicle and have maintained its prestigious service record with none stating that the transmission was or is faulty. Woke up one morning, driving to work and all of a sudden I go to press the gas and it felt like I hit a brick wall. It was the scariest thing! My head almost hit the steering wheel!!! I was NOT expecting that at all! Took it to our mechanic on a trailer and they stated that the transmission did NOT even come up on the diagnostic computer. They informed me that they tested the fluid and that was OK. They called me to come pick it up. I told them there’s no way it’s OK because of what happened. My dad went and picked it up he was only a minute or two down the road and it happened to him . He called our mechanic back, put it back on my dad‘s trailer with help from a friend. Got it back to their service department and again hooked it up to the computer and it did not say the transmission. But with the mechanics expertise, it was the transmission. They also stated that for this particular vehicle you cannot “rebuild the transmission” it is a “throwaway transmission” and you have to buy a whole new one. This is a huge safety concern. Like I mentioned, it felt like hitting a brick wall. It just completely stopped with no indication that there’s even a transmission issue or signal on my dashboard and now this is going to cost about $7000 to replace. We have to get it fixed. When we purchased the vehicle a year and a half ago it was over $20,000. This is a major issue for me and my family because we will not be able to afford this, but this needs to get fixed somehow. If someone in your department can escalate this and give me a call I would greatly appreciate it. We can provide any documentation needed from two different Mechanic shops. The place where we bought it where I get it regularly maintained, and the mechanic that informed us that it is the transmission.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 70 MPH, there was a loud thumping sound coming from underneath the vehicle. The contact stated that the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 93,000.
Mileage: 93,000
The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 70 MPH, the transmission slipped out of gear. The contact depressed the accelerator pedal and the engine revved; however, the vehicle failed to respond as needed. The contact stated that the "Service" with an exclamation point warning light was illuminated. The contact stated that the failure was intermittent but became a recurring failure while driving at various speeds. The contact had taken the vehicle to a local mechanic who flushed and refilled the transmission fluid. The vehicle was repaired. The contact stated that the transmission failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 154,000.
Mileage: 154,000
When I am driving my 2017 Ford Escape SE 2.0L Turbo EcoBoost, the engine seems to hesitate/skip when I am driving along at speeds from 25-55, once it accelerates from 55 to 70, the skipping doesn't seem to happen. It feels like the engine is skipping or gear shifting is skipping. This has been happening for a long time since it passed 60,000 miles and it's at approx. I was told by an independent mechanic that the transmission needs to be flushed, but flushing it wouldn't necessarily stop what's happening. I am now at 140,000, the car seems to still operate, and the engine light has never come on indicating an issue/malfunction. It's even had a part fixed in the transmission from a recall and the issue continues. However, recently I noticed when I am coasting down a hill and I tap my brakes to slow down and usually during this time braking triggers the hill assist function, the RPMS have been racing up to 3,000-4,000 RPMs and it usually won't go back down unless I press the gas to get it to shift gears. Usually this makes me have to accelerate instead of slowing down or keeping my speed at the legal speed limit on that road the hill is on. I was recently told that there is an engine block recall on 2017 Ford Escapes, and I am not sure if this could be the issue. But if it is, I would like to have my vehicle looked at by a Ford garage and have it replaced at no cost.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The contact stated that after several attempts to accelerate, the vehicle lunged forward. In addition, the RPM was elevated. The contact stated that the failure occurred while driving on a busy highway. The contact stated that the failure occurred after releasing the brake pedal or after coming to a complete stop. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The contact was advised to have the vehicle towed to the dealer for assistance. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. The VIN was unavailable.
Mileage: 118,000
My vehicle is currently with a Ford Dealership and I was advised one of the cylinders is bad and the repair bill is $13,000.00. I have 55,000 miles on the vehicle. This appears based on my research this has been a common problem. Since the 60 months has passed, I am told I have no recourse to address this problem. Ford needs to honor any problems that happen before 60000 miles and not 5 years OR 60000 miles whichever comes first! In this society people work from home and don’t drive cars like they have in the past!
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated to accelerate and shift between gear as intended. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired, and the failure was related to an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Mileage: 108,000
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to respond with the accelerator pedal depressed. The vehicle was towed to the dealer where it was diagnosed with front pump failure and a faulty part in the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 68,125.
Mileage: 68,125
This is my 18 year old daughters vehicle, she was driving on the highway at a high speed of 75 and all of a sudden it dropped to 50 (TERRIFYING), this happened probably a handful of times before we had the vehicle looked at! The vehicle gave her a check engine light, we had someone look at it at, they replaced her high pressure fuel pump, no one said anything about her transmission failing. It lasted 2 more weeks and completely stopped on her. We had the transmission rebuilt and hasn't given her issues for 1 week. NOW my 2018 expeditions transmission is a goner, having it now looked at. Should not happen after 5 years!
Ford dealership performed EEC test and ran OASIS- identified TSB 22-2229 and verified that my 2017 Escape SE 2.0L (purchased in July 2020) met criteria for inspection on 02/27/2024. The vehicle had been experiencing an intermittent engine light, coolant loss x 3-4 months, rough start up, and white exhaust. An OBD code of P0302 was noted one week prior to the dealership appointment and was verified during the inspection. The dealership performed a cooling system pressure test and borescope on the cylinders, and identified coolant intrusion. Along block replacement was recommended at a cost of $7900. I contacted Ford Motor Company for help, as this is a known engineering flaw of the Ecoboost engines that causes (per Ford Motor Company) coolant intrusion in the 2015-2019 Escapes. My extended warranty had expired, and I still owe ~$8500 on my auto loan. I was told there was no help available for me, but to keep receipts in the event of an issued recall. I continued to keep my coolant reservoir filled after each trip ( I have a 35 minute trip to and from work), and the dashboard indicators all came on 2 weeks ago while driving to work (had no other option except to keep using my vehicle). The engine will now not turn over. Luckily, I now have a family member's car for driving to/from work. My question is when will Ford finally issue a recall for the 1.6 & 2.0L Escape engines, as they did in 2022 for the 1.5L engines?? Lots of folks out there with these engines are in the same boat as me, unless the engine is still under warranty. And coolant mixing with the engine oil after the head gasket fails? A fire hazard, correct? Ford needs to step up and take responsibility for this issue already. I have been a loyal customer (my Escape is my 5th Ford vehicle) and have always followed manufacturer recommendations. This will be my last Ford vehicle for sure.
My car doesn't have 70,000 miles on it and the flex plate is cracked. There have been other models of Ford ie the edge that have had the same problem. Something needs to be done about this because hundreds of people are reporting the same problem. With a quick Google search you can see that.
I was driving to work, and I reversed out of my driveway. I stopped, put the transmission in Drive, and proceeded forward. I let my foot off of the accelerator, and the transmission slipped and the car lurched and made a "thunk" noise. I stopped, and then accelerated again. After about 10 minutes of driving (while stopping and going at several stoplights), I was driving at 45 mph. The engine suddenly started revving past 4000 RPM, and the car would not accelerate forward anymore. I let my foot off the accelerator, then pressed on it again. The engine again revved with no forward movement, and several clunking and grinding noises. I was fortunately able to pull over on the shoulder of the road. I put the vehicle in park, then drive again. It would not move. After turning the car off and on again, and putting the transmission in drive, it clunked loudly and lurched forward. I was able to drive another 1/4 mile slowly, and pull into a parking lot. After that, the car would not move in forward or reverse gear. It was towed to the dealership on May 15, and has been there evere since. I am submitting this due to the Ford Motor Corporation's awareness of the issues with the transmissions on these vehicles, and the safety risk that they pose. I was lucky that there was a place to safely pull off of the road and move the vehicle to a parking spot.
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
bought a used 2017 Ford escape Titanium in 2022 with 38k miles. Didn't know anything about the issues with the car. Fast forward 8 months ago I started smelling coolant out of my exhaust. Had a friend to check it and coolant levels were low and coolant found it's way into my engine oil. This was around 58k miles on the odometer. Fast forward again end of March 2024 my check engine light came on took it to dealership for a diagnostics. They kept my car all day just to tell me I need a new engine and turbo which would total 14k dollars.
The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle was revving as if the accelerator pedal was depressed. The contact slowed down and depressed the brake pedal and the vehicle was jolting like shifting gear. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
Mileage: 72,000
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
Mileage: 12,500
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, a ticking noise was present coming from the transmission. Later, the transmission failed, and the transmission shifter would not go into gear and the vehicle failed to go in drive or in reverse. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.
Mileage: 105,000
The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.
My check engine light came on, so I brought my car into the Ford Dealership within 2 days (their earliest appointment). I had noticed some jumpiness on startup, and white smoke coming from the tailpipe. The dealership service department diagnosed it with a coolant leak into the cylinder, and requested a repair of $9880. This car has only 45,000 miles on it and has been well maintained. This appears to be a manufacturing defect that others have experienced as well.
Bought the car used in December 2023 for my son's first vehicle. Small dealer - had their mechic check everything out and was in good condition. Even had spark plug/coil replaced. Drove vehicle coupld of times a week - small trips 30-40 miles round trip. About 3 weeks ago, check engine light came on. Finally got it to a Ford dealership yesterday and they checked it out. This is one of the 2017 Ford Escapes with the 2.0 Ecoboost engines and it was the coolant intrusion issue. Car looses coolant rather quickly and coolant was present in 1 of the cylinders. Only solution is to replace the enginer - about $7600 solution. Since we've only had the car for 4 months, we haven't made much progress on the loan. So for a first vehicle, he's learning a hard life lesson - and may become upside down on the loan very quickly or we will have to take out another loan to pay for the repairs - even though Ford knows about the issue, issued a recall on the 1.5 Ecoboost (but NOT the 2.0)! Or I have a brand new driver in a very unsafe car - that may or may not accelerate correctly or may catch on fire! We'll be into this car for almost $20,000 when this repair is done - and for that price, I could have brought something newer, with less miles and with no major engine defects!
Since last four months I get multiple warning lights with alarm in my car . 1) Engine failure contact dealer immediately announcement 2) steering assist failure announcement ( & steering becomes heavy) 2) Hill assist failure 3) rear park aid failure announcement 4) 911 assist is not operational contact dealer . The odometer and speedometer goes blank and I can not see what speed I am driving at. I have given my car to dealership 4 times so far. For multiple weeks. still the same issue. I am not getting any replacement vehicle . I am concerned about safety of my, my family and other people on the road. I need help to get a reliable vehicle that I can use safely. I have valid extended warranty. I have attached example invoice showing I was asked to pay lot of money out of pocket ispite of having warranty.
My vehicles transmission went out while driving which cause my vehicle to abruptly stop in traffic, my vehicle at the time only has about 76,000 miles on it, it is a 2017, from googling more information it appears that transmissions going out on this year and model of vehicle is common, I am wondering if there isn't something more going on with this line of vehicles. I know that recalls have been issued before on certain Ford vehicles in regards to transmissions, I know I had them fix the one recall while it was in the shop, but this doesn't seem like it was a one vehicle issue.
The coolant is leaking into the engine. Mine and my families safety is at risk because if the coolant runs out, it can overheat the engine which could cause a fire. The problem has been confirmed by a dealer. The vehicle has not been inspected by anyone other than the dealer. The initial warning happened about a month ago (March 8th 2024) when we saw that the coolant had lowered. We filled it back up and have had to refill it a couple times so that it would not go below the "minimum" line. Ford knows about this issue and has even released a recall for a software update (which was fixed on this specific vehicle) and release a "Customer Satisfaction Program 21N12". Unfortunately, this program only lasted until November 2022.
The contact owns a 2017 Ford Escape. The contact stated that upon the start of the vehicle, a heavy, blueish-colored smoke would emit from the exhaust pipe as the check engine light would intermittently appear on the instrument panel. In addition, the contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal. The vehicle was taken to a dealer where it was discovered that coolant had leaked into an engine cylinder. The dealer replaced the turbo; however, the failure returned soon after the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Mileage: 50,000
The vehicle has been well maintained. It has a sealed transmission, and the recall item was scheduled to be serviced because a transmission fault. Light triggered after lurching forward into route 114 while oncoming traffic was traveling at 55 mph and nearly Hit the vehicle. Occurred, Then the transmission light came on advising faulty transmission service immediately. I shifted and a few times it would not go into gear, When I did go into gear, made a loud grinding sound. This is due to the recall However, there should be additional information to note for the recall. Rowe Ford would not cover the faulty transmission because they said it was due to debris inside of the system. This is a transmission and debris should not occur unless gears are grinding. I immediately parked the vehicle at my home and called Rowe Ford service center to schedule service. Transmission failure should not have occurred and would not have occurred if the bearing and shifting cable allowed for proper shifting. There are hundreds if not thousands of complaints about 2017 Ford escapes transmissions completely destroyed before it reaches 80,000 miles. This warrants an investigation. This cannot be a coincidence or driver error. This is due to inferior metal and slight grinding from the shifter bushing being faulty - creating the debris that clogs solenoids and plugs the filter. Remember, this is a closed system and there is no way to replace a dirty filter. I believe Ford purposely used inferior grade metal inside of the transmission to create issues that would increase revenue for sales and service. This absolutely warrants an investigation. I am asking for samples of the debris because it is my belief that Ford intentionally used low-grade metal inside the transmission because it would wear away quicker which would cause an uptick in sales and service.
The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at unknown speeds, the message "Transmission Fault, Service Now" was displayed, and the vehicle stalled shortly afterward. The vehicle was towed to an independent mechanic, where it was diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was later towed to another independent mechanic, where the same assessment was made. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.
Mileage: 107,000
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated intermittently. The contacted stated that the vehicle was taken to the dealer several times, but the dealer was unable to determine the cause of the failure. The contact stated while starting the vehicle, the front end and the rear end of the vehicle were shuddering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission was replaced; however, the front end of the vehicle continued to shudder while starting the vehicle. Additionally, the check engine warning light illuminated intermittently. The vehicle was taken back to the independent mechanic, where it was diagnosed that cylinder #2 was misfiring. The mechanic replaced the shock absorbers and spark plugs; however, the failure persisted. The mechanic diagnosed that there was coolant intrusion in the cylinders. The mechanic determined that the failure was related to Ford TSB Number: 22-2229. Additionally, the contact related the failure to Ford TSB Numbers: 22-2133 19B37 and 19-2172. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,789.
Mileage: 116,789
Good morning, yesterday I noticed that the engine is not running smoothly when starting (i.e. when it is cold). The yellow engine light came on. Errors 0301 and 0316 were detected in the car workshop. Most likely, the engine head was cracked or the head gasket was damaged. Moreover, a week ago I noticed a strange knocking noise in the rear axle. The workshop wanted to change the oil. Unfortunately, there is no drain plug in the rear axle housing. In my opinion, these are design defects of the engine and rear axle. These elements are important for the safety of the car in road traffic. A person cannot be allowed to buy a car that cannot be operated properly. Although the user manual says that it can be done.
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled with an unstated message displayed on the instrument panel. Due to the failure, the vehicle was towed back to the contact's residence. An independent mechanic went to the residence to inspect the vehicle; the mechanic diagnosed the vehicle with transmission failure. The contact was then provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 117,000.
Mileage: 117,000
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled with an unstated message displayed on the instrument panel. Due to the failure, the vehicle was towed back to the contact's residence. An independent mechanic went to the residence to inspect the vehicle; the mechanic diagnosed the vehicle with transmission failure. The contact was then provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 117,000.
Mileage: 117,000
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from under the hood of the vehicle. No warning light was illuminated. The contact took the vehicle to a local mechanic and the contact was informed that the water pump was leaking, and that the bearing in the water pump was inoperable causing the abnormal sound. The mechanic recommended the removal of the stress belt and replacing the timing belt. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was approximately 105,000.
Mileage: 105,000
When pressing the acceleration pedal, car does not always switch into the next gear. On other occasions, while accelerating the car jerks and does not switch into the next year smoothly
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated while shifting into another gear, the contact noticed that the transmission was slipping. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 42,000.
Mileage: 42,000
July 2022, check engine light came on. Vehicle taken to dealer where purchased (Scott Peterson Ford-Sturgis, SD). They found the code indicated #1 cylinder misfire, running and upon start up. They cleared codes and could not duplicate the misfire. Said they could not figure out the issue and sent us back on the road. The vehicle was still under factory warranty. We continued to use the vehicle with check engine light coming on and going off occasionally. The check engine light appeared in Sept 2023. We had the spark plugs changed and the coolant system flushed at our service station. The check engine light went off. It would come on again, go off, sporadically. Then in January 2024 the check engine light came on and the heater wouldn't work. We checked the coolant level and it was almost completely out. We filled coolant back up, the check engine light went off, and all seemed good. Within 2 weeks the check engine light came on again and the coolant was completely out. No leaks noticed anywhere. I researched and found lots of articles/lawsuit against Ford for this very issue. It included potential fire issue from engine overheating and more. We returned the vehicle to the dealership (now Wareing Ford Sturgis) and they indicated it was probably a leak into the engine itself, which was a known problem by Ford and the dealerships. They mentioned some customers were buying extended warranty coverage before having the dealership diagnose the problem and that it could save us a lot of money. I said that was dishonest and not something I would do. They then diagnosed the issue and they were correct, coolant was leaking into the engine and had caused engine failure. The repair estimate is $13,000. I have complaint filed w/ Ford, which is saying the car is out of warranty. They said to keep our receipts in case Ford ends up having to pay. I said I want it covered under warranty, engine only has 56k miles and we brought it in with problem while still under warranty in 2022.
Background: My 2017 Ford Escape Titanium with a 2.0L Ecoboost engine has 65k miles. Engine light started flashing recently due to Cylinder missfire code P0301 , immediately brought it into Ford and upon their assessment they shared that my engine has a coolant leak in cylinder 1 which is causing major engine issues. This is my primary car and I need it to transport myself to and from work. I have taken diligent car of this car and have only serviced it (routine and non-routine maintenance) at Ford Dealerships to ensure that all parts and the service is the best possible to keep the vehicle in top condition. Safety: If left untreated this coolant leakage into the engine will result in a variety of hazardous and life-threating issues for the driver as well as individuals on the streets such as engine overheating, engine corrosion and ultimately total engine failure. I am not comfortable driving this car at this time as it is a ticking time bomb unless I pay for the replacement of the engine. But as I understand this will not guarantee this issue will not resurface again as the engine replacement will be with the same engine type that has the same design defect of an "open block" which is prone to coolant leaking inside. Problem reproduced: Yes, reproduced by Ford Dealership. This problem appears to be routine enough for Ford Motor Company to issue a TSB regarding this issue [XXX] with the only fix being a total replacement of the engine, with an illogical cost of 10k. Vehicle inspected by manufacturer: Yes, I have brought the vehicle into the Ford dealership that I bought the vehicle at and they shared the issue along with the TSB that describes the issue I am having along with the expected resolution and cost. Warning lamps: Yes, the engine light turned on randomly and immediately began flashing. The next day I brought it into the Ford Dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block. Additionally, the contact was advised that coolant had also intruded into the transmission. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling; Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.
Mileage: 100,000
I have had to have my engine and my transmission replaced within 2 months apart I keep writing and calling everyone I can I keep hearing the 1.0 l engines are blowing up too due to the wet belt and they're doing nothing with the 1.5 l engines due to the coolant issues I had no warning lights going off in my car and it blew the motor if it wouldn't have been for me going downhill I could have easily been killed. I need some reimbursement I have worked out over almost 20 grand between the transmission and engine for repairs and I owe people money I can't afford this anymore. Why can you not make Ford pay for these. All of these engines are bad and the 1.0's and the 1.5 leader engines. I have all the documentation from what I paid for both all I would like is for half back. It seems like nobody's doing anything about this you keep asking for the approximate date and I do not remember. I'm going to try to get as close as I can. It's not a mileage thing on these vehicles they're all having coolant problems or they're all having wet belt problems it does not matter. It's faulty on their part. I've done all my oil changes I've kept up to date with everything I should have. Ford dealership actually refused to put a new engine in my car because they know these cars these vehicles are all bad. They're literally turning people away because they don't want to work on them.
Mileage: 133,919
The engine has had coolant leaking into it. Clouds of white smoke, stalling and regular low coolant level. Once the recall work was performed, I was still having these issues and told the ford service dept. They said there is nothing they could do. Now my transmission has completely gone out at less than 100k miles even though all ford suggested maintenance work has been completed at suggested intervals. It’s hard to justify replacing the transmission when I don’t know when the engine will quit working due to the coolant intrusion.
The engine has had coolant leaking into it. Clouds of white smoke, stalling and regular low coolant level. Once the recall work was performed, I was still having these issues and told the ford service dept. They said there is nothing they could do. Now my transmission has completely gone out at less than 100k miles even though all ford suggested maintenance work has been completed at suggested intervals. It’s hard to justify replacing the transmission when I don’t know when the engine will quit working due to the coolant intrusion.
The transmission on my vehicle failed at 120K miles. The vehicle had been meticulously maintained and serviced by the dealer at each recommended service date. While travelling up hll, the car would not stay in gear and we were barely able to pull to the side of the road to avoid being hit by cars behind us.
The transmission slipped out of gear at a stop light and the car would not go. I could move the gear shift from park to drive and the car would not go into gear. There were NO warning lights. I had it diagnosed and they stated “internal failure.” The vehicle has less than 130,000 miles on it.
1. Coolant is either leaking or evaporating which makes the coolant reservoir tank lose water that requires many refills after daily use. This led to the car to heat up without any notice in the middle of a busy highway with a narrow shoulder. This causes the car to release white smoke from the back with a chemical stench. A mechanic checked the car by raising it on a car lift for any leaks but there were no obvious leaks. 2. Car sometimes violently shakes upon turning on the ignition letting out a loud noise that can be heard from afar. The warning was a misfire on the #2 Cynlinder. We have replaced the old spark plugs and coils with new ones but the car still shakes at times and on the screen it says, 'Engine Fault Service Now". 3. There is also a warning on the system that reads, 'Powertrain Malfunction/Reduced Power'. Upon start of the warning the car abruptly slows to 35 mph max which is a great concern for safety when driving on the freeway/highway with many cars going 70-80 mph. A couple of mechanics have all mentioned something is wrong because the system slows down the car to avoid any more problems to arise and is a big concern for them as well. The computer used to analyze any issues does not directly call out a specific error even though there is an obvious issue with the powertrain. 4. There was an issue with the latch on the lift gate of the car but was fixed by Ford because it was covered under Extended Ford Warranty.
Engine coolant intrusion short block needed replaced was taken to mt orab dealership to have reprogramming done which I just found out they did not even do the reprogramming back in 2022 I had appointment scheduled for the reprogramming I had made one in November around 11th but not sure what happened so was rescheduled dec 6 th I am so disappointed in dealership lack of communication with customers about this program because they did not get me in until dec 6th the program ended this is completely unfair for me to pay out of pocket for dealership mistake with not disclosing they did not do reprogramming when vehicle was brought in and the program was over by the time they did
Without warning, while driving on the freeway, my car lost power due to an engine fault. The car went into limp mode and I made my way off the freeway and into a parking lot, where I contacted a tow company. My safety, and the safety of those around me, was compromised due to the sudden loss of power during rush hour traffic. Upon review by a local shop, it was determfined that the engine failed due to coolant intrusion, a problem known to, and acknowledged by, Ford Motor Company. This was documented in Ford publication Customer Satisfaction Program 21N12. There were absolutely no warnings or messages, nor were there any smells or sounds to indicate impending failure.
The contact owns a 2017 Ford Escape. The contact stated while his daughter was driving at approximately 55 MPH, the vehicle began to lose forward momentum. The contact stated that his daughter depressed the accelerator pedal, and the engine revved but continued to lose forward momentum. The contact stated that his daughter had not noticed any warning lights being illuminated. The contact’s daughter was able to drive the vehicle to a local dealer, where it was diagnosed and determined that silicone plugs for the transmission drains had failed, and a significant amount of transmission fluid had leaked. The contact stated that the plugs were replaced, and the transmission fluid was replaced. The vehicle was repaired. The contact stated that the failure had occurred again, and the transmission was slipping and the vehicle hesitated before shifting into gear. The manufacturer was informed of the failure. The failure mileage was 49,543.
Mileage: 49,543
The contact owns a 2017 Ford Escape. The contact stated while driving at 60-65 MPH that while veering right coming off an exit ramp and driving approximately 60-65 MPH, and then coming to a stop at a stop sign; the accelerator pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The vehicle was towed to the dealer where it was determined that the transmission had failed. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed there was no recall associated with the VIN. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 113,000.
Mileage: 113,000
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the gears seized. The vehicle failed to reverse. The transmission became inoperable. The transmission warning light was illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was repaired, but the failure recurred. The contact called the local dealer but was unable to obtain a timely appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 110,000.
Mileage: 110,000
I have a problem with my coolant leaking in the engine of my 2017 Ford Escape SE. case, [XXX] is from ford I have contacted ford several times on this issue. My vehicle is currently in the shop now since 11/14/2023. Ford says they are not going to fix my vehicle and it's a known issue I have included the service bulletin from Ford's website below. Any help getting my vehicle fixed would be greatly appreciated. I am also having problems with my transmission. VIN NUMBER [XXX] Bulletin [XXX] · Number: TSB [XXX] · Date: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I started the vehicle and the engine was shaking, it had reduced acceleration and power while driving and the engine light started flashing with engine making popping noises and car bucking. I could not stay up with cars on freeway and after stopping would barely accelerate. I had to wait till traffic was not coming to turn across oncoming lanes to prevent being hit. I limped it back home and found low coolant and misfire codes for cylinders 2 and 3 . I am a 25 year ASE master certified auto technician , I pulled spark plugs and found coolant in cylinders 2 and 3. Engine was not overheating. this vehicle has 62120 miles. I found many complaints online for this issue.
Transmission code fault I did not have power
Hi my name is [XXX] and I have a problem with my coolant leaking in the engine of my 2017 Ford Escape 2.0 turbo all wheel drive SE. case, [XXX] is from ford I have contacted ford several times on this issue. My vehicle is currently in the shop now since 11/14/2023. Ford says they are not going to fix my vehicle and it's a known issue I have included the service bulletin from Ford's website below. Any help getting my vehicle fixed would be greatly appreciated. My transmission is also slipping. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle occasionally stalled, hesitated, or jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
Mileage: 68,000
TRANSMISSION cable broke. Transmission failed and we had to replace it for $5,500. Car was at 101,000 miles. Ford wouldn't help. Now getting a cylinder 4 misfire - P0304 code, U3000-04. Also, coolant leaks constantly and there is no leak. per the recall of the 2017 Ford Fusion, this coolant leak into the cylinders is happening to us as well.
Check engine light came on and a diagnostic check showed that there was coolant intrusion in the cylinders. This apparently is known by Ford that there was a manufacturing defect.
The engine began to misfire on cylinder 1.The check engine light came on and verified the problem. The sparkplugs were replaced and coil 1 was swapped with #2 to ensure the coil wasn't malfunctioning. the problem resolved for a couple of days and once again misfires and the check engine light indicated a misfire problem in cylinder one. This time I looked at the coolant level and it had dropped significantly. I believe I have a coolant intrusion problem that the 2.0 Ecoboost engines are known for. In speaking with the Ford dealership they estimated a new engine to be 12000-13000 dollars in repair costs. If I continue to use the vehicle I am certain the engine will overheat possibly blow and catch fire as the coolant will run out or thin the oil. Ford should be held accountable for this problem
The vehicle began experiencing a slight vibration when accelerating. When the vehicle reaches 28 mph through 54 mph, the vibration is noticeable. Very noticeable when going uphill. It feels like the rumble strips you drive over at a road construction area. When the vehicle reaches close to 60 mph the vibration is not felt. It began around May/June 2023 and got worse as the months went on. I took the vehicle to the dealer and they said it was a known issue with some Ford vehicles where a transmission torque converter would fail. Their recommendation was to pay them $6K for a new transmission that would come with a 3-year warranty. I already paid them $8K for a new engine for another known problem. I am not giving them another penny.
The contact owns a 2017 Ford Escape. The contact stated that the Auto START/STOP feature failed to operate as needed and the engine failed to restart after depressing the accelerator pedal. The contact also stated that the vehicle failed to immediately start after refueling. The contact stated that the “Auto START/STOP - Shift to Park(P) and Restart Engine” message was displayed. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.
Short Block replacement needed because of coolant inside engine. Current status at dealership for repair advisement. During routine drive to work, car reduced power, indicated 'over temp' light and check engine indicator while in the middle of morning commuter traffic. Inspected by Serra Ford, who indicated coolant leaked onto bearings and into engine requiring replacement of engine. Only warning issue was coolant level slightly low at last oil change ~3,000 miles ago.
Rough startup and idle, white smoke out of tailpipe. Local shop ran Ford's TSB 22-2229 to find that coolant had leaked into cylinder #1 and that the long block needs to be replaced per Ford. I was quoted $9,600 for the repair. Upon further research, this is an engine design defect in the Ford 2.0L ecoboost 2017-2019 where the open deck block design creates thinner gasket areas prone to fail and leak coolant into the engine. Ford is making customers pay to replace engines with a faulty manufacturing design, out of pocket. It is completely unacceptable and needs to be a recall. The same issue is present on their 1.5L and 1.6L ecoboost engines.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH the check engine light illuminated and a chime went off and "service engine now" appeared on the instrument cluster. The contact stated that he pulled over and turned the engine off due to seeing the "over heat" warning illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact to take the vehicle to a dealer due to a known manufacturer problem with the motor. The contact then had the vehicle towed to a dealer who diagnosed the vehicle and determined that the engine and transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.
Mileage: 94,000
Transmission. Was replaced at 101,000 miles. Made driving situation unsafe, at risk for transmission failure. Replaced at independent service. Has been brought to a ford dealership and looked at. Check engine light appeared. 6 months before replacement.
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the gear shifter was firm causing the vehicle to become inoperable. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with transmission failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 113,000.
Mileage: 113,000
Transmission would shift from 2nd gear to 3rd gear extremely hard out of no where after about 120k miles. It would also violently shake the entire car when shifting from drive to reverse. No warning lights. Dealer claimed they couldn't confirm it until transmission completely went. My safety was at risk as the car would shake when shifting at highway speeds and would not accelerate when I came to a complete stop on the highway or local roads. The Transmission failed and the Waldorf Ford has the old transmission. To repair cost me $6000 WALDORF Ford has all transactions.
The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle started to vibrate abnormally. The contact’s wife depressed the accelerator pedal, but the vehicle failed to respond. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 63,000.
Mileage: 63,000
Just purchased this vehicle on July 3rd and now have Coolant Intrusion and need a new long block engine. I've read online about the MULTITUDE of people having this same exact issue. 2017 Ford Escape SE (2.0 engine) Ford even issued a Technical Service Bulletin (TSB) about it, but refuses to recall the vehicle, which doesn't make any sense. Ford TSB 22-2229
The contact owns a 2017 Ford Escape. The contact stated that while driving at 40 MPH, the vehicle jerked and failed to accelerate while depressing the accelerator pedal. The contact stated that while shifted to drive(D), the vehicle was unintentionally reversed. The check engine warning light was illuminated. The vehicle was shifted into park. The contact’s husband also experienced the failure and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,400.
Mileage: 72,400
Auto restart stopped working Coolant leaking into 2 cylinders, causing full engine replacement
The contact owns a 2017 Ford Escape. The contact stated while driving 20 MPH, the transmission failed to shift properly into the intended gear and the RPM was fluctuating. The vehicle was taken to the dealer, who informed the contact that there was an incorrect gear ratio, metal in the oil, and a noisy pump that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to file a complaint online. The failure mileage was approximately 160,000.
Mileage: 160,000
2017 Ford Escape 2.0L Ecoboost at 50K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away). I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (is this not false advertising?). Ford should be held accountable and at a loss, not me.
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
While driving sometimes even the speed is below 40mph pushing the accelerator will not accelerate the vehicle making a loud engine noise for 4-5 minutes deaccelerating the vehicle. And again, working fine. It happens random and had happened 5-10 times after I purchased the vehicle in 2020. The frequency of the problem is random.
On June 15th I took my car to AllStar Ford in Palestine Texas because my check engine came on flashing and I started my car it was running rough and having trouble accelerating. I was called later that day and told I needed 1 new spark plug. I told them to replace all of them and they also did a tune-up. I picked my car up on June 21st and it seemed to be fine. The next morning my check engine light was flashing again. I took it back and was later told there was a cracked spark plug. Skip to July 14th and my check engine light was back on. I took it back to the dealership. On July 20th they called to tell me there was a leak in my coolant reservoir and they found coolant intrusion in cylinders. Now I'm being told I have to replace my engine. There has been a recall on 2014 to 2019 Ford EcoBoost because of the very same issue. For some reason my car was not part of that. I have researched this issue and found a lot of owners having the same problem and being told the cost is on them. There are also class action lawsuits in California for this problem. Had I know these cars had this severe problem I would have purchased something different. My car could over heat and blow the motor and even catch on fire. I owe less on my car than what it will cost to fix and that doesn't guarantee it won't happen again.
Car misfires and shuddering at certain speeds. It was determined that coolant was leaking into the engine. $7500 bill to replace the 2.0L engine. Car had around 130km. Ford would not cover any of the costs. This should not be happening with a car of the age/mileage. Ford needs to do something about this and cover the cost.
The contact owns a 2017 Ford Escape. The contact stated while stopped a traffic light, the signal turned green and the contact depressed the accelerator pedal however, the vehicle failed to respond. The engine revved and the contact stated that the check transmission warning light was illuminated. The contact turned off and restarted the vehicle, shifted to drive (D) and was able to move the vehicle to the side of the roadway. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the transmission needed to be replaced. The manufacturer had been informed of the failure. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 22V413000 (Power Train) by a dealer. The failure mileage was approximately 89,000.
Mileage: 89,000
I just bought this car less than a week again. 2017 Ford Escapes are known to have cylinder misfires and similar issues. My car just had to issue occur. It raises a lot of safety issues and can render the car unusable.
Vehicle is at 130000 miles and Transmission pump is failing. Car stalls out at low RPM. Taken to Ford dealership for diagnosis and told about transmission pump and coolant getting into engine. This seems unreasonable for a 5 year old vehicle driven new with routine maintenance.
The contact owns a 2017 Ford Escape. The contact stated while driving at an unknown speed and depressing the accelerator pedal, there was black smoke coming from the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated she had experienced the failure on two separate occasions. The vehicle was taken to the local dealer in March of 2023, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired on April 11, 2023. The contact stated that the engine failure warning light illuminated on June 4, 2023. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Mileage: 107,130
Engine failure. Check engine light came on and then went back off a day later. Took it to multiple places to get it checked out. They all told me it was a faulty engine and Ford knows about it. My car really started smoking. Took it to a Ford dealer ship and the even tried to get me some help. The are now denying to fix my car so I took it somewhere else. I'm just glad my engine didn't catch fire. Ford didn't seem to care. In the last 3 month I have paid 16,000 dollars to get it fixed.
Mileage: 133,812
Transmission started having trouble shifting gears at 68,000 miles. Took it to Greenwood Ford and they acted like it know what I was talking about. Then I took it to B & B Tires in Bowling Green and had their mechanic do the 60,000 - 75,000 mile recommended replacement of transmission fluid and he told me that the torque converter is failing. He also said this a common problem. After some research, I realized that Ford know this. They redesigned the torque converter in the years since 2017. Why is there not a recall on their transmissions? I called Ford customer service and they know it is a problem but don't care. Many of the testimonies I read online said that they didn't even get a warning light until the transmission failed. My car is drivable for the moment but I am afraid the warning light is going to come on and my car is going to slow to a stop and I will stranded or worse. Please look into this problem and force a recall on the transmissions in 2017 Ford Escapes.
Transmission Failed - Vehicle has been repaired When the transmission failed, I was turning at an intersection and was unable to accelerate to make the turn causing other vehicles to slam on their brakes to avoid an accident. The dealership diagnosed that the transmission needed to be replaced There were no warning lamps or messages.
Vehicle Started to shake when stopped at an intersection. Drove it to the local Ford dealer and was informed that I needed a new transmission. If the transmission failed while the vehicle is in motion or turning at an intersection, there would be no acceleration due to the transmission failing and i would not be able to clear on coming traffic while turning. The dealer diagnosed the transmission issue. No warning lamps or messages appeared.
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 25 MPH uphill, the vehicle was bouncing. Additionally, the vehicle was skipping gears while shifting. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the torque convertor needed to be replaced. The contact was informed by the mechanic that the vehicle was hesitating, and the transmission was not changing gear properly. The vehicle was not repaired. The contact stated the vehicle was taken to the local dealer prior to the failure and repaired under NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 90,000.
Mileage: 90,000
The vehicle has been going low on coolant and when it does the check engine line comes on. We took it to the dealership and were told the engine is bad. After searching online, it appears this is a widely known design flaw with the 2.0 ecoboost engine. If this is correct, then it seems Ford should have to do something about it.
My car has 41,000 miles on it only I have always added oil, done changes. Ford is telling me the entire engine needs replacement, for 12,600$. I am being told only the same line from Sill-Terhar Ford. “There are several holes in vital parts of the engine due to lack of maintenance. Error codes are P0014 & P0087.” But why is it that the camshaft and fuel pump are making contact? Why is this happening to my car and it’s not being acknowledged that this shouldn’t happen.
I am currently financing the 2017 Ford Escape Ecoboost as of 2019. On multiple occasions my car has been in the shop due to the faulty engineering of the Ecoboost engine system leaking coolant. I have paid close to $4,000 in out of pocket repairs that Ford will not reimburse or address the issue. I have also made multiple calls to Ford where one person told me Ford did not know about this issue and another told me Ford is not responsible and there is nothing they can do about it. Ford issued a recall back in 2017 and put Band-Aid on the issue which obviously did not rectify the safety problem. On the first occasion back in January 2022 I was on highway the car started to shake and would not accelerate properly when the engine light came on with a “High temperature warning” across the screen. Had that repair done and then the same thing happened again months later. I was told since I work from home 4 out of 5 days a week it bought me more time than expected with the repair since the design of the Ecoboost engine is faulty and this was bound to happen again. As of April 2023 my car is in the shop again and Im being told the engine needs to be replaced which may not be a permanent solution. In reading the numerous complaints on this issue with other consumers this car has the potential to catch on fire while driving. This is a safety issue for consumers, their loved ones and anyone else on the road as well as a danger to the environment with the coolant leaking. The vehicle is available upon request for inspection.
Transmission failure and vehicle was maintained by ford 3 days before and for the entire life of the vehicle... this is an issue with this vehicle as many people are reporting it...
Transmission failed while driving at speed up a hill in traffic. Car lost all forward momentum. Car had 116,000 miles on odometer. Car was regularly serviced at Ford dealerships. Problem was reported to Ford. Ford dealer was unable to repair car in a timely manner. They said approximately 1 month at a cost of $6900.00. They refused to offer assistance saying car had a “good life”. Car was regularly maintained. They offered possible assistance towards cost of repair if I had dealer diagnose at a cost of $1100. It would take a month for dealer to get to the diagnosis. They lacked capable staff. Ford would not guarantee any assistance toward cost even if diagnosed. Took to transmission repair service station since I could not be without a car for at least a month. They diagnosed problem as a disintegrated torque converter. They had 6 other Ford escapes in the shop, same model, various years and various mileage. Same problem. They regularly repair transmissions for for dealers as it turns out. They fixed transmission (rebuilt unit, did not replace) at a cost of $4400.00. There were NO warning lights either before, during or after the incident occurred
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting into reverse(R), the vehicle lost motive power. No warning lights were illuminated. The vehicle failed to restart and was towed to the residence. The contact had received notification of NHTSA Campaign Number 22V413000 (Power Train). The contact made a local dealer aware of the failure and recall notice; however, the vehicle had not yet been taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
Mileage: 90,000
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE DEALER STATED THE FORD ESCAPE WAS NO LONGER MOTORABLE AND NEEDED EXTENSIVE TRANSMISSION REPAIRS. FORD IS ASSISTING WITH 40% OF THE RECALL REPAIRS.
Torque converter has gone bad at 146,000 miles. Had transmission fluid service/change at approximately 70,000 miles. Recently vehicle has started to shudder and shake violently when in drive and slowing to make a turn or when stopped at a traffic light. If arriving home and shift to park the engine revs without stepping on gas peddle. When in traffic must shift to neutral to keep from stalling out. Recently message appears that auto stop/start is not available and shift to park to restart engine. No other codes or warnings have been visible when operating the vehicle or when checked at AutoZone. Vehicle has no power in reverse. Transmission fluid changed again at 146,000 miles was black and watery. Independent service pinpoint test, scan of codes and data show that torque converter is bad. Estimated cost of repair between $2000 and $3000 at two different shops.
In November 2022, my check engine light came on. The code was for a purge valve. That was replaced and repaired on November 10, 2022. In January 2023, my check engine light came on yet again. This time it was for the fuel regulator. That was repaired and replaced on January 9, 2023. My car did not make it the few miles to my house. On January 10, 2023, the mechanic picked up my car and drove it back to his shop. On the drive there, the Transmission Fault came on only one time. When he turned the car off and back on he never received the transmission error message again. The car is a 2017, purchased new, at the time had 75,000 miles and has always had maintenance checks on time. This was a catastrophic transmission failure due to manufacturing. After inspection transmission fluid was found burnt, filter was clogged, converter came apart and contaminated the unit. This caused a blocked filter which lead to a burnt clutched. Transmission was rebuilt and repaired. From vehicle purchased as new to November 2022, car had no issues. From November 2022 until January 10, 2023 it was a landslide of continual problems.
Was drive the car to a shop after getting a transmission fault service now code the car would not move and broke down in the middle of the road on a busy road shit car off it drove for two minutes and shut off again had no power to get to side of the road had to pay over $100.00 for a tow bill and still at the shop with no answers
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle was lagging, jerked, and would not properly accelerate from a stationary position. The vehicle was jerking and jolting while shifting from park(P) to reverse(R). The contact stated while driving at an undisclosed speed, the vehicle stalled and was towed to the local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 96,830.
Mileage: 96,830
The car has suffered from multiple problems since 2020, where each time I would take it to the shop to be assessed.. The transmission, the electrical, and I have suffered from mental illness due to me being afraid to drive in the car. There was no way to get it diagnosed for the specific recall. I have spent $15,547.50 in mostly the same repairs. I have bought a total of 13 tires. Had to get the front suspension fixed, the struts, rental cars, had to get new brakes and rotos 3 times, wheel bearing replacement, had to get a second key cut, and the car reprogrammed, car makes a loud noise and it was not able to be diagnosed, purge valve assembly, spark plugs changed 2 times, and of course regular oil changes every few months. My check engine light has never come on. I have gone to the ford service cener, grease monkey, valvoline, good year, jiffy lube, tune up clinic, c&p auto repair. There were 2 recalls on the ford escape 2017 causing my car to not be able to be on brake without it shaking uncontrollablly. Every time a car issue would arise I would immediately go to a car shop. I am afraid to drive the vehicle due to the shifter not going into park. My daughter has missed muliple days of school due to the ongoing car issues. Her school is aware of the persistent car issues. We are homeless so we rely on the car 100%. I will be able to send all documents when you are ready.
Mileage: 129,994
While driving on the freeway the engine suddenly lost power, stuttered, misfired, ran very rough and "buckled". I was unable to maintain speed and had to turn off the freeway a the next exit. I was able to reach a safe location in "crawl mode" from where the car had to be towed to the dealership. The check engine light was not lit before but stayed on during and after this incident, which was the first time it happened. The dealer confirmed the problem and identified the throttle body as the failed component, it is sticky on the inside and may have been stuck in a position that did not allow me to drive anymore. It is UNKNOWN if the dealer has initiated getting the vehicle or any faulty parts inspected by anyone else. Unrelated to this incident this vehicle had the entire engine replaced in March 2022, ref TSB 19-2346 https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf ; the symptoms of failure last year were very similar, loss of power, misfire, stuttering, running rough.
The engine is experience the COOLANT INTRUSION problem . This is a SAFETY problem driving on the roads. It may at some point emit white smoke out the exhaust and causing the engine to run poorly. There by possibly causing a fatal accident !!! Ford REFUSES to fix the problem because the coolant intrusion happen after their November 30, 2022 deadline. The car only has 28,500 mile on it and running fine at that time. While at the dealership, Only to be told there was nothing they could do. It was up to Ford Headquarters, They weren't responsible because we missed the software update. Ford corporate as true to form. Gave us the RUN AROUND . Somebody going to get KILLED because of their defective product !!!
On 129, 2023 I was driving on a highway 40 miles outside of Las Vegas Nevada and my car started shaking horribly and I took the nearest exit and had it towed and had a scan done on it on 1/30/2023. The scan showed oil on the spark plug misfire number two. Since I had a powertrain warranty, I had it towed to Fort country in Henderson Nevada. Took them four days to diagnose a problem and was told that it would cost $1200 to repair. They had my car for one week and was told by Ford it would not be covered. The car has 50,000 miles on it and six months left on the hundred thousand mile powertrain warranty. After paying the $1200 I was told by the dealer not to drive it as it was unsafe and to have it towed. It is now in the hands of a private automotive shop in Henderson Nevada. I am waiting for an additional diagnosis. I have owned this car for three years and only put 12,000 miles on it in that duration. I believe that this is a eco-boost problem as I have been reading about and plan to file a class action or private claim with the Ford motor company. My safety was at risk as I am a 76-year-old senior. I am out over $2000 , just covering the rental and then handing my keys and have used all of my toes with auto club. I would be most appreciative if someone could get back to me at their earliest convenience and advise me how to proceed. This situation has now gone on for two weeks . I have a case number with Ford motors and have made several calls and they tell me the car is not under their powertrain warranty. I believe the dealership was trying to get me to buy a new vehicle from them and offered me $5,800 for a trade in. I refuse to be backed into a corner to buy another vehicle. I believe that everyone who works for Ford knows of this situation and is pulling a bait and switch on clients. Please help me thank you for your time and courtesy.
2017 FORD ESCAPE. CONSUMER STATED THAT AFTER THE SAFETY RECALL WAS PERFORMED THEY BEGAN TO HAVE ISSUES WITH THEIR TRANSMISSION.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30-40 MPH and shifting into third gear, the vehicle started to stall until the vehicle accelerated over 50 MPH. The contact stated that the service transmission now warning light that was illuminated intermittently. The contact was able to park the vehicle but decided to continue to drive to her destination. The contact took the vehicle to the independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and was informed that NHTSA Campaign Number: 22V413000 (Power Train) needed to be completed. The dealer completed the recall repair but informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Mileage: 50,000
The contact owns a 2017 Ford Escape. The contact stated that while attempting to accelerate, the vehicle was hesitating. The contact stated that the vehicle accelerated at a slower-than-normal speed. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.
Mileage: 98,000
I am reporting coolant leaking into my engine causing my engine to lock up at around 75k to 80k miles. Torque converter needing to be replaced at around 80k miles. Torque converter clutch solenoid needing replacement at 80k miles. Rear CV joint axel needing replacement at 85k miles. Control arm replacement at 100k miles. The only recall is the transmission bushing, in which I haven’t fixed because I can’t move my vehicle out of my driveway. I have spend almost the same amount on this vehicle repairing it that I owe. The vehicle in a whole needs to be recalled. They are not safe and very costly in the long run. I am not happy with only 2 recalls being reported on this vehicle because I’ve read over 600 reviews with the same known problems and nothing has been done about it! If ford isn’t going to fix the known issues then the NHTSA needs to help the consumers and report these issues!
The engine light comes on it doesn’t act like it wants to run the gears won’t shift and it loses power and doesn’t want to go just about got hit because it went from 35mph to 5mph in seconds without me giving warning by hitting my brakes and it makes a loud sound when running and a loud knock sound on right front side where wheel is they say it’s safe to drive but no it’s really not
The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH up an incline, the vehicle downshifted and stalled. The powertrain malfunction message was displayed. The headlamps had previously become inoperable. The contact stated that while driving, the vehicle hesitated and was idling high while reversing. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 103,000.
Mileage: 103,000
Driving my 2017 Ford Escape on a freeway about one hour from home. All of a sudden, I get the transmission warning message to take it to a dealer for service. (Vehicle had 49,000 miles on it and I had no fluid leaks or warnings prior to this incident). I immediately head to a Ford dealership in area until the vehicle refuses to move forward at a busy intersection. I have it towed to the dealer and they tell me they can't look at it for another month (Not enough trans service guys employed). I had it towed back to a transmission repair facility closer to my home. Their findings: Torque converter went bad and threw metal throughout transmission. Transmission facility contacted local Ford dealer in Vero Beach, Fl to see if they would cover any parts.....Nope! I needed the vehicle so I paid the $4,390 to replace the torque converter and rebuild the transmission. I recently visited the the same Ford dealership to plead my case. Service tech said he understood my problem and admitted torque converters on various Ford vehicles are going bad but there was no recall. This vehicles powertrain warranty ended in prior year, but a transmission should definitely last longer than 49k miles! Ford is aware of these issues and there are all kinds of similar complaints on the internet.
The contact's son-in-law owns a 2017 Ford Escape. The contact stated that while he was driving at various speeds, an abnormal cranking noise was coming from the vehicle. The contact also noticed there was an unknown fluid leak underneath the engine compartment. Due to the failure, the vehicle was towed to the local dealer where it was discovered that the flex plate had fractured, causing the torque converter and transmission to fail. The contact was then informed that there were no recalls on the vehicle. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired and remained in the possession of dealer. The failure mileage was approximately 120,000.
Mileage: 120,000
The vehicle shudders while it is being driven. We took it to the dealership and they advised us that the torque converter is bad. They said the transmission needs to be replaced or rebuilt. There is a recall on the Edge, Fusion and currently not on the Escape.
Transmission yes it is available for inspection right now until next week I called a talked with a mechanic that does transmission and told him my problem. He stated the converter is coming apart in the transmission and has repaired several in this make and model of car. No No warning lights or messages or problems displayed before the failure. My car complete lost gear and tack revd up and was stranded on the side of road.
The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled. No warning lights were illuminated. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then towed to an Metropolitan Ford where the vehicle was purchased and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 79,040. The consumer stated engine, transmission, electrical circuit, and turbo failure.
Mileage: 79,040
The contact owns a 2017 Ford Escape. The contact stated while driving from a complete stop, the vehicle decelerated suddenly and stopped. A message indicating that the engine was turned on and the vehicle was in park(P) was displayed. The contact shifted into park(P) and turned off the vehicle. The contact stated upon restarting the vehicle and shifting into drive(D), the vehicle hesitated while depressing the accelerator pedal. The contact was able to continue driving; however, the failure had been reoccurring while driving. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. Parts distribution disconnect.
Mileage: 76,000
While driving at highway speed, the engine revved and it felt the car was no longer in gear and rapidly lost speed with traffic closing from behind. Shifting into neutral and back to drive caused the vehicle to jerk forward unexpectedly. Managed to steer to the side of the road and drive to a safer area on the highway. Forward movement was difficult and it appeared that the car would not stay in gear. No warning light or console messages. We had been notified in July 2020 of recall 22V413 from Ford, but parts were not available. We had just a few days (In November) before received the second recall notice that said parts were now available. I feel as if the recall was not competed timely (5 Months). I believe that the car was not going into gear because of the recall part potential failure affecting the transmission as the recall notice stated that the vehicle could "move in an unexpected direction". We had the vehicle towed home and to the dealer (Gosch Ford, Temecula, CA). We informed them of the issue and asked that the recall repair be done. The service writer told us they would do the recall service, but there was no way any transmission damage could have been caused by the recall. I disagreed and stated that the notice states that the vehicle may move unexpectedly, what if the part failed while driving? How would the vehicle behave? The were evasive and did not answer me directly. They told me that they had been instructed by Ford to not forward any claims for transmission damage related to the recall. We called after 2 days of service and they said the service was complete, the recall part had indeed broken and that the car was shifting normally. Upon picking up the car, my wife drove off the lot and immediately upon leaving the driveway, the drive gear again failed. She had to pull to the right to a bike lane to avoid traffic closing from behind. Service writer stated that car was not road tested before being returned. Car still at dealer waiting diagnosis.
While driving at highway speed, the engine revved and it felt the car was no longer in gear and rapidly lost speed with traffic closing from behind. Shifting into neutral and back to drive caused the vehicle to jerk forward unexpectedly. Managed to steer to the side of the road and drive to a safer area on the highway. Forward movement was difficult and it appeared that the car would not stay in gear. No warning light or console messages. We had been notified in July 2020 of recall 22V413 from Ford, but parts were not available. We had just a few days (In November) before received the second recall notice that said parts were now available. I feel as if the recall was not competed timely (5 Months). I believe that the car was not going into gear because of the recall part potential failure affecting the transmission as the recall notice stated that the vehicle could "move in an unexpected direction". We had the vehicle towed home and to the dealer (Gosch Ford, Temecula, CA). We informed them of the issue and asked that the recall repair be done. The service writer told us they would do the recall service, but there was no way any transmission damage could have been caused by the recall. I disagreed and stated that the notice states that the vehicle may move unexpectedly, what if the part failed while driving? How would the vehicle behave? The were evasive and did not answer me directly. They told me that they had been instructed by Ford to not forward any claims for transmission damage related to the recall. We called after 2 days of service and they said the service was complete, the recall part had indeed broken and that the car was shifting normally. Upon picking up the car, my wife drove off the lot and immediately upon leaving the driveway, the drive gear again failed. She had to pull to the right to a bike lane to avoid traffic closing from behind. Service writer stated that car was not road tested before being returned. Car still at dealer waiting diagnosis.
I purchase 2017 Ford Escape from a car dealership only had it for a week and car keeps stopping in the middle of traffic like the car is in neutral but it’s not, and there is a recall on this vehicle from the car fax sheet and I took to a Ford and Lincoln car dealership for repairs to bushing cable and now mechanic saying there might be issues with transmission and I been reading reviews on the vehicle there have been some transmission issues.
On June 01,2018 my coworker and I was on a joint visit. After the visit we walked to our vehicles to start the engines and to turn on the ac. I exited the 2017 Ford Escape and walked over to my coworker and we started to discuss other work problems. My coworker stated "the car is rolling back". I went after the Ford attempting to enter the vehicle. The drivers door knocked me down and I was completely ran over from foot to head. I placed my arm over my face and closed my eyes. I held my breath as I listened to the sounds of bones cracking... I suffered 5 fractured ribs, 2 fractures on my face, 15" Laceration on the back of my head to where my skull was showing. Several hematomas and a contusion in my right lung. I suffer everyday with pain. There is no way I could have exited the vehicle with it moving. I was able to walk to my coworkers vehicle.
Transmission threw a " Transmission Fault " code while driving normally. The car quit pulling at all and I was just able to get out of the road. The Transmission no longer works in any gear. The car has 101,000 miles on it. Ford will be getting this car back, I will not pay for another Transmission with no guarantee that this won't happen again. I will never buy another Ford ever.
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413.
Transmission Torque Converter failure at low speed, in traffic . could not get off of road , until towed. to Ford dealer service garage. Yes this problem has been identified at Donnell ,Ford Service garage in Salem ,Ohio. They had 3 more of these failures towed in the same day. (10/21/2022) A clunk from under the vehicle then the car quite moving. all the idiot lights came on. The Ford device garage said the Torque converter shattered and the vehicle needs a complete transmission rebuild. I do not know if the manufacturer has inspected these parts or components. The Ford garage said they cannot get ford parts only after market parts for these transmissions. The garage Manager also said and it is all reported on web sites that the 2017 and 2018 transmissions are a problem.
The contact owns a 2017 Ford Escape. The contact stated upon refilling the gas tank at the gas station and attempting to drive, he shifted from park (P) to drive (D), however, the vehicle failed to move. The check engine warning light was illuminated. The contact was able to drive the vehicle after turning off and restarting the vehicle several times. The check engine warning light was illuminated. The contact stated that the failure had been reoccurring after refilling the gas tank. The vehicle was taken to an unknown dealer who provided an unknown diagnostic. The vehicle was not repaired. The contact received a recall notification of NHTSA Campaign Number: 22V413000 (Power Train), which he associated with the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Stranded off highway exit. Car jerked and revved then barely could go 10 mph. Car went from a slow winding sound to a quick and hard jerking. New Torque converter needed at 64K miles. However, torque converter requires significant transmission work in addition. Ford Dealership said part was back ordered with a 1 year wait at a cost of $4500. Other transmission repairman in area quoted me $6,000 and said he had another Escape with the same problem the week before I called. When I began looking for a replacement car, several dealerships refused to even accept the car as a trade in stating that this was a known problem with Ford cars .I looked at replacement cars at County Ford in Graham, NC where I had purchased it 2 years previously, however, I felt the sales team was overly aggressive and not empathetic at having sold me a car 2 years previous that was now unrepairable at their dealership. Awful, awful experience. I thought I had invested a lot of money in a dependable car. No car should need a new transmission 4,000 miles out of warranty. The experience has been an absolute nightmare.
The contact owns a 2017 Ford Escape. The contact stated while driving and shifting into gears, the vehicle was jerking and surging. The contact also stated that the RPMs revved up; however, the vehicle decelerated independently. Additionally, the contact stated that while driving from a complete stop at the red light, the vehicle would hesitate to respond, and would surge while shifting into the intended gear. The vehicle was taken to the dealer for recall repair of NHTSA Campaign Number: 22V413000 (Power Train). However, in the process of completing the recall repair, the dealer informed the contact that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Mileage: 70,000
The contact owns a 2017 Ford Escape. The contact stated while at a complete stop at the traffic light, the vehicle stalled while utilizing the auto Start/Stop feature. The message "Shift To Park And Restart The Engine" was displayed. The contact was able to shift into neutral (N) or drive (D). An unknown dealer was notified of the failure but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The vehicle check engine light has lit up on multiple occasions. We have had diagnoses that say "it's fine" from Ford, but we are concerned that it's not "fine" because of a code that indicates a problem with a cylinder misfire. This is a known mechanical defect in the year/make/model. However, Ford claims that our vehicle is not in the VIN range. My teenager drives this vehicle and we are now anxious about the reliability of the car. We paid over blue book value for the vehicle. We have spent hundreds of dollars on diagnosis with independent mechanics.
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact had experienced a failure while stopped at a traffic sign. The contact stated that the vehicle rolled forward at approximately 2 MPH and lightly crashed into a vehicle in front of him. There was no damage or injuries. The contact was aware of NHTSA Campaign Number: 22V413000 (Power Train), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 60,000. Parts distribution disconnect.
Mileage: 60,000
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. After receiving the notice, the contact stated that an abnormal clunking sound was coming from the vehicle with the check engine warning light illuminated. The contact stated while driving 40 MPH, the clunking sound returned as the vehicle lost power without warning. The contact managed to coast the vehicle off to the side of the road after nearly being struck by several vehicles. Due to the failure, the vehicle was towed to an independent mechanic where it remained. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 150,000. VIN tool confirms parts not available.
Mileage: 150,000
Engine blown due to coolant intrusion. Vehicle has 61,000 miles on it and Ford will not do anything to fix it.
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after parking and exiting the vehicle; upon return to the vehicle, the contact noticed that the vehicle had rolled away into the middle of the parking lot. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 29,940. VIN tool confirms parts not available.
Mileage: 29,940
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAEFTY RECALL 22V-413.
The contact owns a 2017 Ford Escape. The contact stated that after her daughter shifted the gear shifter into park, the vehicle continued to roll forward. There was no warning light illuminated. The contact's husband assisted her daughter with shifting the gear shifter into neutral(N) and the vehicle stopped rolling; however, the failure reoccurred on another occasion. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact received recall notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. VIN tool confirms parts not available.
Mileage: 65,000
IN APRIL OF 2022 MY ESCAPE STARTED POPPING OUT OF GEAR, PUT IN PARK IT WOULD POP OUT, GOING DOWN THE ROAD IT STARTED POPPING OUT OF DRIVE GOING INTO PARK OR ANOTHER GEAR. YOUR RECALL IS FOR THIS PROBLEM. I WAS ACTUALLY ON MY WAY TO STOP AT A FORD DEALER IN APRIL 2022 AND IT QUIT PULLING ALL TOGETHER. I HAD TO HAVE TOWED TO A FORD DEALER. AND ALL THEY COUILD TELL ME WAS THE TRANSMISSION NEEDED TO BE REPLACED AND IT WOULD BE 4 MONTHS BEFORE PARTS WOULD BE AVAILABLE AND COST OVER $5,400 TO REPAIR. THEY CHARGED ME $80 TO TELL ME THIS AFTER THE CAR HAD BEEN SITTING ON THEIR LOT FOR 2 WEEKS. I HAD TO HAVE IT TOWED TO MY HOME, WHERE IT STILL SITS UNREPAIRED. WILL THIS BE COVERED UNDER THE RECALL SINCE THIS IS EXACTLY WHAT WAS HAPPENING TO THE TRANSMISSION AND I AM EXPECTING IT TO BE COVERED.
Check engine light came on around 67,000 miles. Took into dealership, they advised there's a coolant/oil mixture in one of the cylinders and recommended complete engine replacement. Engine issue for 2.0L turbo Ecoboost.
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle randomly shifted into unintended gear. The transmission fault warning light was illuminated. The contact received notification of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Mileage: 85,000
The contact owns a 2017 Ford Escape. The contact referenced NHTSA Campaign Number 22V413000 (Power Train). The contact stated that while driving, the transmission inadvertently slipped out of gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved fault code: sensor two (oxygen sensor). Additionally, the vehicle was taken to the dealer where it was diagnosed that the transmission and torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,000.
Mileage: 64,000
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the accelerator pedal was depressed but the vehicle hesitated and made abnormal sounds. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated upon shifting into reverse(R), the vehicle failed to respond. The contact stated that the vehicle was not drivable. The local dealer was contacted and informed the contact that they could diagnose the vehicle in November. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
Mileage: 118,000
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Mileage: 30,000
The contact owns a 2017 Ford Escape. The contact stated that while the gear shifter was shifted into reverse(R), the vehicle jerked and drove forward. Additionally, the vehicle rolled forward while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. Rivertown Ford (1680 Whittlesey Rd, Columbus, GA 31904) was also made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) which included the VIN; however, she had not yet received notification. The failure mileage was approximately 103,000.
Mileage: 103,000
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated shortly after receiving the recall notification, the vehicle failed to shift from park(P) to drive(D). The contact stated no warning light was illuminated. The contact was able to continue driving the vehicle. The contact took the vehicle to the local dealer, where he was informed that parts were not yet available to complete the recall repair. The vehicle was not diagnosed or repaired. The local dealer: Koons Woodbridge Ford (13779 Noblewood Plaza, Woodbridge, VA 22193: (571) 339-3077) was also contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 34,294. The consumer stated the vehicle was repaired and the problem is resolved.
Mileage: 34,294
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-413. CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR RENTAL VEHICLE. WHILE REPAIRS WERE BEING MADE.
The contact owns a 2017 Ford Escape. The contact stated that while her son was driving the vehicle, the power train failed and the vehicle had to be towed to a dealer. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.
Transmission went out with no warning at all while traveling down a road. It just quit pulling. Dealership stated Ford is having to redesign due to issue with current design. Does not cover this with current recall on the cable. Five at dealership with same problem at a small town dealership Had we been on a interstate and this happened we could have been killed. We were almost rear ended when it just stopped. Spoke with Ford company and they stated they do not issue recalls that it comes from NHTSA. PLEASE don't wait until fatalities happen to force this recall. If they know it is a design issue why want they correct it
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PEFORM SAFETY RECALL.
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PEFORM SAFETY RECALL.
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PEFORM SAFETY RECALL.
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that there was a coolant leak; however, the mechanic was unable to repair the vehicle. The mechanic referred the contact to a dealer for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. The VIN was unavailable.
Mileage: 60,000
The contact owns a 2017 Ford Escape. The contact stated while making a left turn, the vehicle began to stall. The contact stated no warning light was illuminated. The contact stated that while depressing the accelerator pedal, the vehicle lunged forward. The contact decided to park the vehicle. The contact took the vehicle to an independent mechanic the next day however, the mechanic was unable to diagnose and determine the cause of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated two days later she received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 61,000.
Mileage: 61,000
Driving home from work 8/3 the transmission began to slip, RPM’s going wild & the car stalling mid drive. When taking off from a stop the vehicles behind me often almost rear ended me because the car would only go 5-10 mph. Then all the sudden would get up to speed quickly only to slip again. Drove it the following morning to the dealership just before work. Same issues as the day before except there was a red warning to service the transmission right away due to failure. 80,000 miles seems to be when this Ford 2017 transmission is famous for going out completely. The dealer was more concerned about accepting zero liability while charging an exorbitant amount for a rental car & declaring the car out of warranty so not their issue.
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was shifted to park and the engine failed to turn off when the ignition was turned to off position and the key was moved. The contact was unsure of any warning lights being illuminated. The contact stated he reinserted the key, turned the ignition to the off position, and depressed the brake pedal and the engine turned off. The vehicle was not taken to the dealer or independent mechanic for diagnostic test or repair. The contact stated that he received notification of NHTSA Campaign Number: 22V413000 (Power Train) and was relating the failure to the recall. The dealer was contacted and made aware of the failure. The dealer stated that parts were not available for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was unknown. VIN tool confirms parts not available.
On June 1, 2018 which was a Friday and the time was around 5pm. My co worker and I just finished a patient at the Boise Christian Retirement Village. I proceeded to enter the 2017 Ford Escape to start the engine so that the inside would cool down. As I exited the vehicle to speak to my co worker who was parked 2 cars down. We were discussing a situation about a coworker and she states " Danielle your car is rolling back". At that moment I did not know who was in the building the ford was heading. I ran after the ford and opened the driver side door and grabbed the steering wheel. The drivers door knocked me down and the drivers front tire ran me over starting from the foot , leg, pelvic, chest and then my head. I sustained numerous injuries. I had 5 fractured ribs, a hole in my right lung, 2 fractures on my face, several hematomas. My head was squeezed like grape and had a 15 inch laceration. I suffer everyday from this accident. I have scars and a lot of PTSD. I am currently driving the 2019 Ford Escape for my work. Now I am scared to death and dont know what to do
All of a sudden my transmission service fault light has came on, my escape won’t shift into gear, and when it is in park it won’t go into drive it any other gear without you forcing it. I have called farina, Effingham, Salem, Centralia, Newton and none of them can get my car in for a month. I am now without a vehicle and I’m needing something done.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH or exceeding 25 MPH, the vehicle was jerking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 112,595.
Mileage: 112,595
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The dealer was made aware of the failure and advised the contact to push the Auto Start/Stop button to restart the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.
Mileage: 36,000
I exited my car to take pictures of a bird. The engine was running and I thought the gearshift was in Park. I felt the car bump me and realized it had started moving. The rear tire ran over my left foot and I found myself lying face down on the road. I tried to get up but fell onto my camera. I looked to my right and saw my car moving down the road, drifting to the right towards the embankment that leads down to a canal. I managed to get up and reached the car as it was about to leave the roadway. I tried to grab the steering wheel, but the rear tire ran over my right foot, then over my left foot again. My car went down the embankment, stopping just short of flipping over in the canal. Since there was no other plausible explanation at the time, I assumed I didn’t put the car in Park despite thinking I did. However, I’ve puzzled over the accident almost obsessively since it occurred because when the engine is running and the gearshift is in Drive and not Park, my car moves forward at approx. 4 MPH with little to no hesitation as soon as my foot lifts off the brake pedal. I DID NOT GET OUT OF A MOVING CAR. After the recall notice, I looked at the metadata from the images taken the day of the accident and it shows my car did not begin moving until at least 23 seconds after I exited it to photograph the bird. That also indicates it was in fact in Park. I had a broken rib from falling on my camera and a broken (crushed) big toe on my left foot. Other injuries apparent then and/or in the days following were considerable swelling and pain of my left knee and foot, swelling and pain of my right knee and foot, and pain along the outside of my lower legs. I still have pain from the accident, including arthritis in my left foot, pain along my outer left leg and inner knee, and pain in my left big toe. My camera and brand-new lens were damaged. I did not have the car inspected. My safety and the safety of others are at risk until the required parts for repair are available.
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to restart the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer. The failure mileage was 106,831. VIN tool confirms parts not available.
Mileage: 106,831
The contact owns a 2017 Ford Escape. The contact stated while starting to drive, the vehicle was jerking. The contact also stated that the transmission was shifting hard. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Mileage: 74,000
I received the following notice of an issue with my transmission: "Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE THE TRANSMISSION SHIFTER CABLE BUSHING IS DAMAGED OR MISSING." They then stated the following SAFETY RISKS: "A DAMAGED OR MISSING BUSHING COULD PREVENT THE SHIFTER FROM MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND CAUSE THE VEHICLE TO MOVE IN AN UNEXPECTED DIRECTION. THE TRANSMISSION MAY NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK. EXITING A VEHICLE WITHOUT THE TRANSMISSION IN THE PARK POSITION AND WITHOUT APPLICATION OF THE PARKING BRAKE MAY ALLOW THE VEHICLE TO ROLL, INCREASING THE RISK OF INJURY OR CRASH." Ford then stated that parts to remedy the issue would not be available until quarter 4 of 2022, which is three months away. I cannot drive a car that might, in their words, "move in an unexpected direction." I have two small children and do not feel safe driving a vehicle that poses this risk. When I called Ford, I was told that, "They understand the predicament that this puts me in. However, they do not have a remedy at this time and they are keeping track of the timeline for the parts." It is unacceptable to ask car owners to drive a car that is in their words, a safety risk, for three months.
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Mileage: 70,000
The contact owns a 2017 Ford Escape. The contact stated upon starting the vehicle and shifting into drive(D), the vehicle failed to respond. The contact then shifted into reverse(R) however, the vehicle failed to respond. Additionally, the contact heard abnormal clicking sounds. The message "Transmission Fault - Service Now" was displayed. The vehicle was towed to a transmission specialist but was not diagnosed or repaired. The vehicle was then towed to the local dealer where it was diagnosed that there was an internal transmission failure and the transmission needed to be replaced. The vehicle was not repaired. The vehicle had been at the dealer for two months. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair of the vehicle. The failure mileage was 76,000.
Mileage: 76,000
The contact owns a 2017 Ford Escape. The contact stated that while shifting the vehicle into park, the vehicle surged forward and went over an embankment without warning. The air bag deployed upon impact. The contact did not sustain any injuries and did not seek medical attention. A police report was filed. The vehicle was towed to an independent mechanic and they were unable to repair the vehicle, the vehicle was then towed back to his home. The contact then received a notification in the mail for NHTSA Campaign Number: 22V413000(Power Train) which he linked to his failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 102,000.
Mileage: 102,000
This is a sensor that indicates a problem with the power train transmission parking.
The contact owns a 2017 Ford Escape. The contact received an alert from her insurance provider that her vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while at a complete stop, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact placed the vehicle into park(P) and then into drive(D) but the hesitation persisted. The contact performed the same maneuver again as the vehicle jerked and slowly began to accelerate. The contact coasted the vehicle into a gas station and had the vehicle towed to a dealer. The dealer diagnosed the vehicle with transmission failure and informed her that the transmission would not be covered under the recall. The manufacturer was notified of the failure and informed her that the vehicle would not be covered under the recall or under warranty. The vehicle was not repaired. The failure mileage was 137,000.
Mileage: 137,000
The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the vehicle shifted to neutral(N). There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving; however, the failure reoccurred twice while driving. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and an appointment was scheduled for a diagnostic test. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000. VIN tool confirms parts not available.
Mileage: 144,000
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2017 Ford Escape. The contact stated that after shifting to park(P), the vehicle inadvertently rolled backward. The contact stated that she used bricks to chock rear wheels to prevent the vehicle from rolling down the driveway. Additionally, while driving at an undisclosed speed, the vehicle lost motive power without warning. The contact stated that she was able to coast to the side of the roadway and the vehicle was shifted into park(P); however, the vehicle rolled backward. The contact stated that she had to depress the brake pedal to keep the vehicle from moving. The vehicle was towed to an independent mechanic who diagnosed the failure as a defective transmission that needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact stated that she contacted the purchasing dealer who stated that the vehicle was not under warranty. The contact stated that she received notification of NHTSA Campaign Number: 22V413000 (Power Train) after the failure occurred and related the failure to the recall. The failure mileage was 70,927.
Mileage: 70,927
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle independently shifted from drive, slowed down, and jerked. The vehicle then accelerated. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 67,000.
Mileage: 67,000
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting to drive(D), there was a loud thumping noise heard. The “Service Transmission” message was displayed and the vehicle would not accelerate properly. The vehicle was slowly driven to the nearby dealer who examined the vehicle and diagnosed that transmission had failed and needed to be repaired. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 74,000.
Mileage: 74,000
I bought this car with only about 6000 miles and at about 108,000 the gears started giving issues and basically it stopped engaging and had to be towed to Folsom Ford dealership. It was then diagnosed to having issue with the transmission and I was quoted that labor charge ONLY will be $5000.00. Since it was too much I shopped around and decided to tow it to another garage where it was completed for $4141.00 with everything included. Now this morning I received a recall notice confirming issue in transmission and FYI it was a big risk when in a busy freeway (I-5 North) just before Sacramento Airport my vehicle just stopped and had to push my car on the side of the freeway, and anyone could have hit but thank god I came out safe. I would really appreciate if FORD can refund/reimburse whatever I paid to get this fixed and on top of this I paid about $600.00 to get a rental to go to my work. I am attaching herewith all relevant invoices and receipts:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 15 MPH, the vehicle inadvertently lost motive power and was unable to accelerate. There was also an unknown rattling sound coming from the engine. There was no warning light illuminated. The contact also stated that it was difficult to shift gears. The vehicle was driven to a local family member's residence; then towed to an independent mechanic who diagnosed a failure with the transmission; however, the vehicle was not repaired. The vehicle was then towed to the local dealer who diagnosed a failure with transmission and gear shifter failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 89,000.
Mileage: 89,000
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 70 MPH and attempting to accelerate to overtake a semi-truck, the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the vehicle started losing motive power. The vehicle was towed to the local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,488.
Mileage: 47,488
Cylinders 1 & 3 began to misfire, sparkplug, wires, coils replaced, 2 days later engine light pops back on with same error codes. Noticed very low coolant and then discovered coolant in oil.
The contact owns a 2017 Ford Escape. The contact stated that while shifting to first gear, the vehicle jerked and lunged forward. The service transmission message was displayed. The contact stated while driving, the speed decreased to 20 MPH and then accelerated independently to 60 MPH without warning. The vehicle was restarted and operated as designed. The contact called an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.
Mileage: 170,000
While idling in park vehicle transmission moved to reverse and backed away from me only to be restrained by a large bush. Rear bumper and exhaust damaged.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced an abnormal jerking with the transmission warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,818.
Mileage: 103,818
The contact owns a 2017 Ford Escape. The contact stated that after shifting in to reverse, the vehicle drove forward instead. There were no warning lights illuminated. The contact also stated that after starting the vehicle, the vehicle failed to accelerate immediately. The contact manually shifted the gear shifter and the vehicle then started immediately; with the normal mode warning light illuminated. The vehicle was driven to the local dealer who diagnosed a failure with the shifter cable. The vehicle was not repaired. The contact and dealer referenced the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 59,784.
Mileage: 59,784
With no warning the suv over heated and I took it to pep boys to see what was happening. They simple told me that I needed to replace the entire engine. This isn’t fair because I didn’t even get a warning. This suv has other problems as well that Ford should have issued recalls for but there’s so many to list. I would just like my suv to be fixed as I’m a single mom trying to make it through this trying times and now I have no car to get work, take my children to school, or even the day to day things that we need like a grocery store trip. I don’t 6,000 to 9,000 to repair my truck and I can’t afford to lose it either as I’m still paying the note on it. Can you please help us, I’m only trying.
On 6/23/22 while driving in heavy stop and go traffic, the engine starting turning high rpm's. After about going 1/4 mile with this issue, the transmission failed. We were able to pull into a parking lot and out of traffic. The car displayed a transmission fault code on the display. Car has been well maintained, and at less than 82K miles, transmission has failed. We first started having an intermittent engine skip about 2 weeks ago. Our mechanic could not confirm the issue as there were no check engine lights or codes being displayed. We had the coil packs replaced at their recomendation, since this is another common complaint with the Escape. The transmission and engine issues seem to be common with this model, but Ford has not issued a recall. We are going to be out of pocket over $6k to repair a car with less than 82k miles.
Vehicles equipped with the base 6 speed select-shift transmission may sometimes fail to accelerate when merging or going up-hill. This issue created a hazardous situation for my family when a car came into our lane and the escape wouldn't accelerate to avoid collision. Luckily the driver of the oncoming car just missed us.
MY 2017 FORD ESCAPE MOVED FORWARD AFTER BEING PUT IN THE PARK POSITION, THUS CAUSING ME TO FALL TO THE GROUND UPON EXITING AND DRIVER SIDE REAR TIRE RAN OVER MY LEFT KNEE, CAUSING A CRUSHED KNEE. I AM STILL UNABLE TO WALK PROPERLY WITHOUT PAIN. I HAVE NOT HAD CAR INPECTED AND HAVE JUST SEEN THE RECALL, WHICH STATES "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE".
On June 4th I parked my car at my house and left it running. As I went to walk into my house my car started moving. I was able to get into the car and put it back in park but not before it ran into my house.
On 06/07/2022 I started my car in the morning and as I put the car in reverse I was greeted with a message "engine is hot pull over safely" the heat gauge was all the way to the top. After 1/2 block I turned around and pulled back in the driveway. The engine was running roughly and kept turning off. We opened the hood to check the coolant and it was empty. We put water in the radiator so I could go to a nearby store for antifreeze/coolant, but the car was running so roughly and wouldn't accelerate, so after a couple of blocks I turned around and went back to my driveway. Trouble shooting research uncovered many many 2017 Ford Escape eco boost models have had this exact experience, yet there are no recalls... Please advise my next steps regarding proceeding from here. My car only has 42,000 miles on it and I still have 4 yrs of payments to make...
2017 Ford Escape Ecoboost beware consumers. Shame on Ford Motor Company for it's failed attempt.Issues with it's Ecoboost powertrain still leaves customers found on side of the road with a disable vehicle. No indication warning lights other than à flashing check engineer. No overheating or visible leaks under hood/vehicle. A rumble shift before lost of power. Check engineer light now stay on. Diagnosis report powertrain after 90 days of ownership. Major repair without extended warranty with Ford Motor Company. Unfortunately at 90980 miles it's in need of very expensive updates/repairs.The reality part is Ford Motor Company,doesn't believe this is an manufacturer default. Recalls or extended warranties? Beware consumer the auto market pandemic is real also.
My CVT transmission broke down while I was driving the car at 56,000 miles, well before the 120,000 best practice mark.
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.
Torque converter failed at about 70,000. Ford denies a known issue and will only pay for 2/3 of the repair bill. Uploading two phots with the first photo of the torque converter with a blue high heat burn mark in the top left and the second photo is the grinding teeth or gears on the torque convertor pump.
On 31-October-2021, I was driving my 2017 Ford Escape SE 1.5l turbo (87,094 miles) on the highway, just prior to my exit ramp, I noticed a slight shudder in the power train. After exiting and arriving to the stop light, all seemed normal... until I took my foot off the brake and pressed on the accelerator.... Nothing. Like I was in neutral... I put my hazard lights on and turned the car off. After 4 or 5 minutes, I started the car, put it into Drive and slowly accelerated. I was able to drive about .5 miles where it slipped out of gear again. I safely coasted into a parking lot and turned off the car. After 5-10 minutes, I started the car, put it in Drive, and was able to reach my intended destination less than .5 miles away. From there, I had the vehicle towed to the dealership where I purchased it. The dealership where I had every manufacturer recommended service complete. I was told the transmission was bad. The options I was given was a rebuilt trans $5700 or a used transmission $5300. I opted to have it rebuilt by a 3rd party for $3100. On 28-March-2022, (90,991 miles) I was driving, approximately 45 MPH, when the car became abruptly sluggish. Then I noticed in my rearview mirror that a massive plume of white smoke was coming from my exhaust. At that point, the cabin began to fill with smoke and the engine light, oil light, and alert screen became alive. I immediately pulled over and exited the vehicle. I had the car towed to the closest shop. There they found a hole in the block about the size of a silver dollar. Diagnosis - Major Internal Engine Failure. Cost for a used to rebuilt motor, $5000 - $9000.... These things SHOULD NOT happen at 87K and 90K miles! While there is currently no recall for this engine or power train, I find it most interesting that a Class Action Lawsuit is currently underway for major internal engine failure (between 60K and 100K miles) for the this exact motor and manufactured year
While driving at about 45 mph my car started decelerating while still having the gas pedal depressed and the RPMs shot up. I could no longer accelerate and had to coast off the main road, thankfully not getting hit. Had it towed to a Ford dealership and the transmission is a complete loss. Only have 69, 330 miles on it.
Tork Converter Failure, 3/13/2022.No Warning. Car stopped moving. No check engine light.No noise or symptoms before hand. Tork Converter failed. Boiled transmission fluid and ruined transmission.Daughter was driving and the car just stopped and would not move. If this had happened on a busy highway she could have been killed. If this had happened with someone behind her she would have been killed. Car was inspected by Sunbelt Ford in Americus, Ga. Confirming Tork Converter failure and $6190.00 repair charge with 6-8 week timeframe. Ford knows of this issue and no recalls. THIS SHOULD BE RECALLED!
At 19,500 miles, we stopped at a rest stop. Turned car back on 5 mins later, pulled out into traffic and the car would no longer go above 10-15 miles per hour. RPMs would shoot up, but car wouldn't go accelerate. Appeared to be "limp mode." Could still go into reverse. No warning lights on at this time. Stopped, turned car off and back on after a few minutes. No change. Eventually tried 'sport' mode just to see. At this point the car recognized an error, warnings came up and read "service transmission now." Towed car, mechanic read out error code P0984. Tech replaced valve body, filled transmission, and reset computer. At 21,250 miles, while in large amount of stop and go traffic between 45-10 MPH in left lane of interstate, car without warning again suddenly lost power and wouldn't go above 10-15 MPH and RPMs would shoot up with no acceleration. This time warning lights immediately lit up with "service transmission now" again. Had to maneuver across three lanes of traffic to pull over. Tried turning car on and back off several times. Could reverse, but could never get above 15 MPH. Towed car home. Three days later, go to drive car to mechanic and suddenly it was working normal again, no warning lights. Went to mechanic anyway, again read out P0984 error code. Mechanic did entire transmission replacement, stating he's seen this before and entire transmission replacement was only way to fix and guarantee this would stop happening. Completed work. Sold car at 23,000 miles.
Had car in for 4 spark plugs replaced and one ignition coil replaced. After leaving mechanic, the car suddenly slowed down, dashboard screen came on with "High Engine Temperatures pull over safely and call your Ford dealer", and the check engine light came on. The car would not go over 10 miles an hour. I limped back to the mechanic. He could not find a problem, the scanner they use under the dash came back with several readings. None had anything to do with the spark plugs or ignition coil. He kept it for several hours, researching, then unplugged the battery for a while. Plugged it back up, then nothing wrong. He called me, I picked the car up and drove about 1.5 to 2 miles and same thing happened. the car suddenly slowed down, dashboard screen came on with "High Engine Temperatures pull over safely and call your Ford dealer", and the check engine light came on. The car would not go over 10 miles an hour. I limped back to my house. Had the car towed to a Ford dealership. They held it for 6 calendar days then ran a diagnostic on the car. It came back with sealant broke, coolant leaked into engine. I need a new engine. I am under the understanding this issue of coolant into engine was fixed back in 2020, with Ford's the Customer Satisfaction Program # 19B37. OF which I participated, but apparently, according to the Customer Satisfaction Program Customer Service person, the is nothing that can be done about it now. According to several Technical Service Bulletins and SSM bulletins, Ford has known about this issue for a while now. According to VehiclesHistory.com, NHTSA has a class action lawsuit concerning "coolant into the engine" against Ford. So here is one more complaint.
Catastrophic transmission failure and immediate loss off acceleration. Insurance tested transmission fluid by certified lab and found glycol coolant contamination in transmission resulting in catastrophic failure.
2017 Ford Escape Transmission issue: I have maintained my vehicle in accordance with the 2017 Ford Escape manual since I purchased it. My vehicle has always been reliable until suddenly, at a little over 105,000 miles, my vehicle's transmission started slipping. My car revved and no check engine light or warning indicator ever came on. The car finally jutted forward, so I pulled it off the side of the road and had it towed to a Ford dealership service center. The dealership looked at the car and said I would need a whole new transmission and the parts are on back-order to which he also stated, "which indicates to me this is a common problem with the 2017 Ford Escape." I then towed the vehicle to a different Ford dealership service center to get a different opinion. This different service center also said I would need a new transmission. My car is available for inspection upon request. The safety of myself and others were put at risk since the issue occurred without any warning on a highway and before a car's reliability would be questioned (2017 year with 105,000 miles with no prior issues). The problem has been confirmed by two Ford dealership service centers.
As I was driving on I-75 on the evening of Sunday, November 14, 2021 around 8:30, at approximately 75 mph (I was in the middle lane passing a semi-truck), my car suddenly lost power. The RPMs began to go all the way up, the drop all the way down repeatedly. Lights came on, and a red light came on saying something like "Transmission malfunction Service now". Thankfully, I was near an exit and was able to get off the interstate. I parked at a gas station and let my car sit for about 30 minutes. It immediately cranked back up, but would not drive. I called roadside assistance and had it towed to a nearby Ford dealership. Two days later, I was told I would need a new transmission due to the overdrive gear breaking apart and spreading metal throughout the transmission, rendering it basically useless. My car only has around 77,500 miles on it. In fact, I still have the original battery and tires. I have NEVER had any indication of a problem with the transmission - no noises, no lights, nothing. I take my car to my local dealership for oil changes and inspections when it is time. Not once have I ever been told there were any issues. I just feel this must have been a faulty part in order for it to simply break apart that fast to cause my car to stop working while I was driving, not to mention the fact it was able to ruin my entire transmission. I do not have any invoices to share at this time. I am still trying to come up with $6500 for the repair so I can get my car back. Thank. you for your time and consideration.
The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle inadvertently started shuddering. There were no warning lights illuminated. The contact veered to the side of the road for a moment. The contact continued to drive the vehicle however, the failure recurred intermittently while driving that same day. The vehicle was taken to the independent mechanic who advised the contact that he could not determine the cause of the failure as the OBD reader could not read the codes. The contact stated that the failure reoccurred while driving and the vehicle was taken back to the independent mechanic who advised the contact that he could not duplicate the failure. The transmission was flushed. The contact stated that the failure persisted, and the vehicle was taken back to the independent mechanic who diagnosed that the transmission needed to be replaced. The contact stated that the failure had been reoccurring more frequently while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 55,000.
Mileage: 55,000
For several weeks experienced shudder/judder and hesitation. Most noticeable at around 40 mph. Vehicle serviced and inspected by both dealership and independent auto repair shop. Hesitation unsafe. Issue Not uncommon as found on FMC Escape forum. Dealer recommended transmission replacement after finding transmission fluid burned and contaminated with metallic debris. Verified Torque converter clutch shudder. Independent auto repair shop confirmed hesitation, engagement in higher gears is abnormal. No warning lights or other symptoms aside from shudder/judder/hesitation. Vehicle currently available for inspection. Vehicle had less than 76,000 miles when issue first started.
I was driving on the highway when all of a sudden the car started bucking and revving to 4,000 rpm and would not go at highway speed. It continued to fluctuate the rpms but drop in speed. I had to pull over, shut off the car and restart. It drove for a little bit, started bucking again, revved to 4,000 rpms and lost power as I was trying to get off the exit - almost stalling in the turn. I had to pull over again, shut it off and restart. It went for a little bit then started revving like crazy, dropped speed quickly and then completely shut down. There were no warning lights, no check engine lights, no messages until the car finally died and it flashed a transmission problem. I have had the car from new and have always serviced it at the Ford Dealer. It has 98,000 miles and was told that is needs a transmission.
On August 13, while driving in stop-and-go traffic I noticed the car was handling funny. It was hesitating when I pushed the gas causing me to accelerate in an unpredictable way in traffic. That weekend I took the car to my mechanic who told me that he couldn’t replicate the issue but if I had the issue again to bring the car back. There were also no error codes so any issue couldn’t be diagnosed. On August 30 while driving home, I attempted to accelerate at an intersection (across 6 lanes of traffic) and the car would rev but not exceed 25 miles per hour. I literally limped into my mechanics shop but once again there were no error codes. However it was clear that something was completely wrong with the car. The car was towed to a transmission shop who inspected it and told me I needed a full transmission rebuild. They also couldn’t explain why the car wasn’t displaying any error codes. In the end I was without my car for 2 weeks, paid over $4,000 for the job, and had to borrow cars just to get to my teaching job. My car is well maintained. It is only four years old but has 100,000 miles – obviously past the warranty. However, I have never had a transmission fail on me. This is also the first time I’ve ever purchased a Ford.
The car would not get into gear without warning. The car would not produce power when I would press the gas. Then, moments later, without warning, the engine would rev without input, however, the car would not accelerate. I had to pull over and the turn the car off multiple times. I ended up getting a warning light indicating to service the transmission, but when I turned the car off, the warning light would go away, but continue to not get into gear and then jerk, especially at low speed. i ended up taking to the car to a mechanic and got an error code indicating that the car could not get into 5th gear. I was told that the vehicle needed transmission fluid change, which I did. I then drove for about 200 miles without issues. Then suddenly while driving at about 70mph, I the service transmission light came on. i pulled the vehicle over and turned off the car. About 20 minutes later, I again started driving at highway speed for about 5 miles, and the service transmission light did not show and I had no additional issues. I then parked the car over night and then started to drive to the highway. Approximately 5 minutes of driving at highway speed the car would no accelerate when I pressed the accelerator, and i attempted to accelerate the car, but the vehicle would not rev the engine nor provide power, I had no warning lights. When this happened, the car started to decelerate as if the car was in neutral. I ended up having to get the car towed and serviced. i am currently awaiting the results of what is wrong with the car.
The contact owns a 2017 Ford Escape. The contact stated while driving 15 MPH, the vehicle stalled with the service transmission message displayed on the instrument panel. The vehicle failed to restart and was towed to a dealer where he was informed that the clutch had failed and that the transmission needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle was not repaired. The failure mileage was approximately 98,000.
Mileage: 98,000
I went to Lenoir City ford with issues of misfiring cylinder and mostly Limp Mode on the highway. They cleared my codes and sent me on my way. ^ This occured while my vehicle was still under warranty. Now, expired warranty, I have the same issue and they will not cover under warranty when the issue was first discovered. Good lord I need me a recall
I was driving along, approaching an intersection, and suddenly my car had no gears! The rpm's went sky high when I pressed on the gas but I had no drive. Thankfully I was able to coast to a turning lane and into a parking lot without incident. There had been no warning lights or funny noises and this was completely unexpected and could have caused an accident! I had to call a tow truck and the ford dealer that I took it to is now telling me the transmission needs replaced and that this is a common problem with this vehicle! And this is only 4 months after they replaced the engine that was bad! Shame on ford for not recalling this vehicle!
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO TYLER FORD LOCATED AT 2626 S SW LOOP 323, TYLER, TX 75701 WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
I HAVE A 2017 FORD ESCAPE 67,338 TOOK IT TO FORD DEALER (GALPIN FORD) MY COMPLAIN WAS THAT MY TRANSMISSION WHEN WARM REVERSE GEAR IS HARD TO ENGAGE AND WILL NOT GO OVER 55MPH. GOT A CALL BACK THAT IT NEEDS A NEW TRANSMISSION. FORD REFUSED TO HELP ON ANY WAY TO FIX IT, ALMOST $6,000.00 TO REPLACE A TRANSMISSION WITH 67K ON IT, WHY IS FORD COMPANY NOT HELPING CUSTOMERS WITH THIS PROBLEM, WHAT IS REALLY BAD FOR ME IS THAT I HAVE 2017 FORD TRANSIT THAT HAS THE SAME TRANSMISSION. I HOPE FORD IS NOT WAITING FOR SOMETHING BAD TO HAPPEN BEFORE THEY FIND A FIX FOR THIS.
ON 2/17/21 MY AUTOMATIC TRANSMISSION MALFUNCTIONED ON THE WAY HOME FROM WORK ON A BUSY INTERSTATE RIGHT AFTER A MAJOR SNOW STORM. NO WHERE SAFE TO PULL OFF. THE CAR STARTED JERKING AND LOST POWER ALONG WITH NOISE AND SYSTEM ERROR FLASHED ACROSS DASHBOARD STATING TRANSMISSION FAILURE. CARE EVENTUALLY LOST POWER AND HAD TO PULL OFF THE ROAD. CAR WAS TOWED IN TO DEALERSHIP. TORQUE CONVERTER COMPLETELY BLEW. THEY HAD MY CAR FOR 6 WEEKS. I JUST GOT IT BACK LAST NIGHT. THEY SAID THE TORQUE CONVERTER HAD TO BE REDESIGNED AND IF IT MADE ME FEEL ANY BETTER THERE WERE MANY OTHERS WITH THE SAME ISSUE I WAS HAVING AND THEY WERE WORKING ON. THE ICING ON THE CAKE WAS WHEN THEY CALLED ME YESTERDAY TO SAY IT WAS FINALLY REPAIR AFTER 6 WEEKS THAT IT FELL UNDER EXTENDED WARRANTY SO WE GOT SOCKED WITH THE $100 DEDUCTABLE. WHEN A MAJOR CAR PART HAS TO BE "REDESIGNED" FOR ANY REPAIR TO BE MADE, THAT SHOULD BE A RED FLAG TO THE MANUFACTURER AND A RECALL ISSUED.
Mileage: 88,000
TL* THE CONTACT'S WIFE OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PUSHED THE VEHICLE OUT OF THE ROADWAY. THE CONTACT STATED THAT THE SERVICE TRANSMISSION NOW MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER CAVENDER FORD (4860 INTERSTATE 10 FRONTAGE RD, COLUMBUS, TX 78934, (855)874-2232) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Mileage: 88,000
36,000 MILES AND COOLANT LEAKED INTO ENGINE. DEALERSHIP TOLD ME THEY HAVE TO REPLACE THE LONG BLOCK, BASICALLY REPLACE THE ENGINE. IT'S BEEN A MONTH NOW AND NO WORK HAS BEEN STARTED. THIS ENGINE LEAK ISSUE ON THE FORD ECOBOOST 1.5L ENGINE HAS BEEN KNOWN TO FORD MOTOR CO. SINCE AT LEAST 2015.
Mileage: 36,000
TRANSMISSION WENT WITH ONLY 93,000 MILES ON VEHICLE. WHEN DRIVING IT WAS HESITANT TO GO WHEN I WAS STOPPED AT A RED LIGHT. I WAS ALMOST REAR ENDED BECAUSE OF IT. CAR DIDN'T WANT TO GO IN REVERSE. THANKFULLY I WAS ABLE TO MAKE IT TO MECHANIC JUST IN TIME BEFORE CAR WAS TOTALLY OUT OF COMMISSION.
Mileage: 93,000
RECURRING ISSUE WITH THE SAME IGNITION COIL/SPARK PLUG COMPLEX WHERE THE ENGINE WILL MISFIRE ON A COLD START. I HAVE REPLACED THE IGNITION COIL 3 TIMES AND EACH TIME IT FAILS WITHIN 3 WEEKS. I HAVE HAD THE ENGINE PRESSURE TESTED AND THERE ARE NO ISSUES THAT WOULD CAUSE MISFIRING. THIS APPEARS TO BE AN ELECTRICAL FEEDBACK ISSUE.
Mileage: 65,000
I PURCHASED A 2017 FORD ESCAPE 4 MONTHS AGO. MONDAY MY TRANSMISSION WENT OUT. WITH LESS THAN 100,000 MILES ON IT. I WAS STOPPED WHEN THE CAR JERKED, I TRIED PRESSING THE GAS AND IT WOULDN'T GO JUST THE ENGINE REVIVED, IT FINALLY JUMPED INTO GEAR AND I WAS ABLE TO GET HOME. I TOOK IT TO THE FORD DEALERSHIP THE NEXT DAY AND GOT A RECALL FIXED FOR THE POWERTRAIN CONTROL MODULE, HOPING THAT WOULD HELP THE ISSUE, ONLY TO GET A CALL SAYING I NEED A NEW TRANSMISSION.
Mileage: 91,790
THE VEHICLE WAS IN THE DRIVEWAY AND STARTED ROUGH. THE CODE FROM THE CHECK ENGINE LIGHT INDICATED A CYLINDER MISFIRE. AFTER FIXING THE ISSUE, THE VEHICLE WAS DRIVEN TO WORK. ON THE WAY HOME FROM WORK, THE VEHICLE RAN ROUGH AND THERE WAS A SIGNIFICANT LOSS OF POWER AND ROUGH IDLE. FOLLOWING THIS, THE ENGINE OVERHEATING INDICATOR CAME ON. THERE WAS NO COOLANT IN THE RESERVOIR, AND NO SIGNS OF LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A FORD GARAGE WHERE IT WAS DETERMINED THE VEHICLE NEEDS THE LONG BLOCK ENGINE REPLACED.
Mileage: 124,514
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT A TRANSMISSION FLUSH WAS PERFORMED DURING A REGULAR MAINTENANCE REPAIR HOWEVER, THE FOLLOWING DAY THE VEHICLE FAILED TO SHIFT INTO REVERSE. AFTER SEVERAL ATTEMPTS THE VEHICLE SHIFTED INTO REVERSE. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE REVVED UP HOWEVER, THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE LUNGED FORWARD. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 268-7500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT DECLINED TO PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED FOR FINANCIAL ASSISTANCE WHICH WAS LATER DENIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,500.*DT *TR
Mileage: 84,500
CAR LOST POWER WHILE DRIVING. NO WARNING LIGHTS. NO PROBLEMS PRIOR TO THIS. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY CHECKED IT OUT AND SAID IT NEEDS A NEW TRANSMISSION. $6400. CAR IS FOUR YEARS OLD WITH 67,000 MILES ON IT. POWER TRAIN WARRANTY ONLY LASTED UNTIL 60,000 MILES.
Mileage: 67,000
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
Mileage: 46,000
WHILE DRIVING MY 2017 FORD ESCAPE ON A TOWN STREET AT A RATE OF 35 MPH MY TRANSMISSION BEGAN SLIPPING. A WARNING LIGHT CAME ON STATING ALERT TRANSMISSION FAULT SERVICE NOW. I TOOK IT TO A MECHANIC IMMEDIATELY AND WAS TOLD THAT MY TRANSMISSION HAS FAILED AND I WILL NEED TO HAVE A NEW ONE AT A COST BETWEEN $4000 TO $5000. MY VEHICLE HAS $92,000.00 MILES. FORD IS UNWILLING TO HELP WITH THE COST OF THIS REPAIR. I TALKED WITH A CHRIS AVERY ([email protected]) HE SAID THERE IS NOT A RECALL ON THEIR TRANSMISSIONS. HOW DOES A THREE YEAR OLD VEHICLE HAVE A TRANSMISSION GO OUT?
Mileage: 92,000
MY CAR BEGAN LOSING POWER , COOLANT LEVEL DROPPING. NO COOLANT ON GROUND THOUGH. CAR DID NOT OVERHEAT. HOWEVER I COULD SMELL THE BURNING ANTIFREEZE WHILE PARKED, IDLING AND WHILE DRIVING . FORD DEALERSHIP ORIGINALLY TOLD ME THEY THOUGHT COOLANT WAS LEAKING INTO ENGINE. THEN HAD ANOTHER TECHNICIAN TELL ME IT'S JUST A WATER PUMP LEAK. I CONTACTED LAWYER . AS SHOULD YOU. WE NEED TO START CLASS ACTION LAW SUIT. THE PROBLEM IS COOLANT GETTING INTO ENGINE AND ALL THROUGH OIL. CONTACT BAD PRODUCTS LAW PLEASE ! I AM HOPING FORD WILL DO THE RIGHT THING HERE AND NOT BAND AID REPAIR MY CAR. HOPEFULLY NO ONE HAS TO BE INJURED OR DIE BEFORE THEY RECALL THIS ISSUE .
Mileage: 57,000
I PURCHASED A FORD ESCAPE IN DECEMBER OF 2017. IN JUNE OF 2018 I BROUGHT IT IN TO A FORD DEALER DUE TO THE CAR PULLING FORWARD WHEN IT SHIFTED IT WAS 23,475 MILEAGE. THE DEALERSHIPS MECHANIC TESTED IT FOR TRANSMISSION CODES AND CAME UP WITH P0300. HE TEST DROVE AND CHECKED FLUID LEVEL AND SAID IT WAS OK. MARCH 2019 AT 39,473 MILEAGE I TOOK IT TO THE DEALERSHIP BECAUSE IT WOULD JUMP WHEN I SHIFT INTO REVERSE. THEY DID AN TRANSMISSION DIAGNOSIS AND STATED NO CODES APPEARED. THEY DID A IDS SCAN TOOL TO WATCH SOME TYPE OF DATA AND FOUND A LINE PRESSURE HIGHER THAN NORMAL DURING ENGAGEMENT, THEY RESET IT. CLEARED TRANSMISSION ADAPTIVE TABLES. AUGUST 2020 TOOK IT BACK TO DEALERSHIP AT 80,462 MILEAGE BECAUSE IT WOULD LUNGE FORWARD AT A STOPPING POSITION AT ACCELERATION. THE DEALERSHIP MECHANIC PERFORMED A ATD AUTOMATIC TRANSMISSION DIAGNOSIS, FOUND NO CODES STORED, HOWEVER, FOUND THE TRANSMISSION FLUID VERY BLACK AND BURNT. THEY FOUND WHEN TEST DRIVING HARSH UP AND DOWN SHIFT. THEY TOLD ME THEY HAD TO OVERHAUL THE TRANSMISSION TO FIND THE PROBLEM. THEY QUOTED ME $ 2000-5000 PRICE. I DID NOT HAVE IT. IT HAS BEEN THREE WEEKS AND I AM CONCERNED IF MY TRANSMISSION FLUID WAS BLACK AND BURNT WHY DID THEY NOT CHANGE IT? THEY ONLY CHARGED ME FOR THE TRANSMISSION DIAGNOSIS.
Mileage: 23,475
AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.
Mileage: 50,300
WOULD SHIFT HARD AFTER A FRESH START. WOULD NO LONGER CATCH GEAR. AFTER ABOUT 3 RESTARTS, IT WAS NO LONGER DRIVABLE. HAD TO HAVE TOWED TO A GARAGE TO HAVE TRANSMISSION REPLACED WITH A NEW ONE.
Mileage: 70,000
THIS WAS IN THE CITY, MORNING AND KIND OF RAINY DAY, DRIVING AT MAXIMUM 30 MPH. I STARTED MY CAR AND IMMEDIATELY I SAW THE 'CHECK ENGINE ' YELLOW LIGHT ON. I CALLED TO MY CLOSEST FORD DEALER AND MADE AN APPOINTMENT FOR THE NEXT DAY. SINCE I HAD TO RUN SOME ERRANDS DURING THE DAY, I PAID ATTENTION TO THE BEHAVIOR OF THE CAR. AT TIMES WHEN I STARTED IT , IT STALLED AND WHEN I STOPPED IT SMELLED WEIRD. SO I TOOK IT NEXT DAY TO THE DEALER AND THEY TOLD ME IT WAS AN ISSUE WITH THE COOLANT THAT WAS LEAKING AND GOES INTO THE ENGINE AND THAT PROBABLY THEY HAD TO CHANGE THE ENGINE. I IMMEDIATELY STARTED GOOGLING IT AND UNFORTUNATELY, I FOUND THERE ARE THOUSANDS OF CASES WITH THE SAME ISSUE!, VERY DISAPPOINTING!. MY QUESTION IS, IF FORD KNOWLEDGE IS A COMMON ISSUE DURING THE LAST 2-3 YEARS, WHY THEY HAVEN'T STARTED A RECALL YET DURING THESE PAST YEARS?
Mileage: 16,000
II TOOK MY CAR IN FOR AN OIL CHANGE BEFORE IT REACHED 60,000 MILES. I ASK THEM TO CHECK THE TRANSMISSION BECAUSE IT FELT LIKE IT WAS SLIPPING , IT WOULD GO SLOW GOING UP A HILL SOMETIMES AND WOULD FEEL LIKE IT WASN'T MOVING WHEN YOU PUSHED THE GAS PEDAL. THE DEALERSHIP SAID IT WAS FINE. AT 74,000 MILES THE CARS TRANSMISSION JUST STOPPED MOVING AFTER MAKING A LOUD NOISE, WE WERE ON A BUSY INTERSTATE, BUT MANAGED TO MAKE IT HOME TOOK IT TO THE DEALERSHIP AND THEY SAID THE TRANSMISSION HAD BURNT TRANSMISSION FLUID WHICH MEANT I NEEDED A NEW TRANSMISSION. I HAVE ONLY HAD THIS VEHICLE 3 YEARS. FORD IS ONLY WILLING TO PAY HALF THE REPAIR . NO ONE BUYS A CAR AND EXPECTS TO HAVE TO PAY TO GET THE TRANSMISSION REPAIRED BEFORE THE VEHICLE IS PAID FOR. I HAVE 2 MORE YEARS OF PAYMENTS . I WORK AT A HOSPITAL IN CHATTANOOGA, TENNESSEE . I DRIVE ABOUT 40 MILES EACH WAY. I HAVE TO GO TO WORK DURING THIS COVID-19 . I WOULD EXPECT FORD TO REPAIR MY VEHICLE AT NO COST BEING I HAD TAKEN IT IN BEFORE .
Mileage: 74,000
I WAS DRIVING, TRIED TO ACCELERATE VEHICLE MADE A STRANGE NOISE AND WOULD NOT ACCELERATE, WOULD NOT GO OVER 10 MPH, RPM WENT UP TO 6. PULLED OF THE ROAD, PLACED IT IN PARK, TURNED IT OFF, THEN BACK ON. VEHICLE WOULD NOT GO INTO GEAR. HAD TO HAVE IT TOWED TO A FORD DEALERSHIP, WAS TOLD I NEED A NEW TRANSMISSION. WAITING FOR ESTIMATE AT THIS TIME.
Mileage: 90,850
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY HESITATED WHILE THE ECO-BOOST ENGINE FEATURE WAS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GOWANDA FORD INC. LOCATED AT (14650 US-62, GOWANDA, NY 14070) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,400.
Mileage: 1,400
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DECELERATED VERY QUICKLY. THE CONTACT STATED THAT THE RPM REVVED UP WHILE THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ASHEBORO FORD LOCATED AT (1602 E DIXIE DR, ASHEBORO, NC 27203), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Mileage: 108,000
EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.
Mileage: 33,000
THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Mileage: 35,000
SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.
Mileage: 25,000
AT APPROXIMATELY 61,800 MILES THE TRANSMISSION COMPLETELY FAILED AND HAD TO BE EITHER REPLACED OR REBUILT. WHILE DRIVING, THE CAR STARTED SEIZING UP AND SLOWING DOWN. THE TRANSMISSION FAILURE LIGHT CAME ON.
Mileage: 61,800
MY 2017 FORD ESCAPE IS CREATING AN EXTREMELY DANGEROUS SAFETY ISSUE/SITUATION WITH THE AUTO STOP/START FUNCTION. WHEN STOPPED IN TRAFFIC-AT A STOPLIGHT, AT A STOP SIGN, IN THE ROAD WAITING TO TURN LEFT-THE ENGINE TURNS OFF AND A MESSAGE IS DISPLAYED TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". I HAVE ALMOST HAD OTHER CARS HIT THE BACK OF MY ESCAPE BECAUSE OF THIS. IT'S VERY SCARY WHEN THIS HAPPENS AND TAKES TIME TO SHIFT TO PARK AND RESTART THE ENGINE WITH AN IMPATIENT DIVER BEHIND ME. I HAVE READ NUMEROUS OTHER COMPLAINTS ON THIS SAME ISSUE ON YOUR WEBSITE. SOME OF THE NHTSA ID #'S 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766. THERE ARE OTHER COMPLAINTS AS WELL. PLEASE, BEFORE SOMEONE IS INJURED OR KILLED ISSUE A RECALL FOR THIS PROBLEM. I DON'T HAVE THE EXACT DATE THIS FIRST OCCURRED, BUT IT HAS HAPPENED MULTIPLE TIMES SINCE OCTOBER 2019. ALSO PER NHTSA 10160883 AND FORD COMMUNICATION NO. SSM 47492 FROM FEBRUARY 2018 THIS IS AN ISSUE THAT HAS BEEN A KNOWN ISSUE FOR AT LEAST 2 YEARS NOW. "SOME 2017 ESCAPE VEHICLES BUILT ON OR BEFORE 02-FEB-2017 MAY EXHIBIT A NO RESTART CONCERN AFTER AN AUTO STOP/START EVENT. UPON ATTEMPTING TO RESTART, THE INSTRUMENT PANEL MAY DISPLAY A MESSAGE INSTRUCTING THE CUSTOMER TO SHIFT TO PARK AND START THE VEHICLE MANUALLY. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) USING THE LATEST SOFTWARE LEVEL OF THE APPROPRIATE FORD DIAGNOSTIC SCAN TOOL. FOR CLAIMING, USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. IF THE BCM SOFTWARE IS CURRENTLY AT THE LATEST LEVEL AVAILABLE, REFER TO WORKSHOP MANUAL (WSM), SECTION 303-06A AND/OR POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR AN AUTO STOP/START DIAGNOSTIC TROUBLE CODE (DTC) OR GSB0000153 FOR AUTO STOP/START SYSTEM INFORMATION AND DIAGNOSTICS."
Mileage: 12,000
MY 2017 FORD ESCAPE IS EXHIBITING THE PROBLEM DESCRIBED BELOW AND APPARENTLY KNOWN TO FORD ON OR ABOUT FEBRUARY 2018. THIS IS A DANGEROUS SITUATION THAT MAY OCCUR WHEN THE CAR IS STOPPED AT A TRAFFIC SIGNAL OR PAUSED IN AN INTERSECTION WAITING TO MAKE A LEFT TURN, OR PAUSED WAITING TO MERGE ONTO A HIGHWAY. ALTHOUGH FORD WAS AWARE OF THIS PROBLEM (VIA THE BULLETINS SHOWN) WHILE THE CAR WAS STILL UNDER 36 MONTH WARRANTY, NO MENTION WAS MADE OF IT. NOW THAT THE CAR IS EXHIBITING THE DANGEROUS BEHAVIOR, FORD WILL NOT HONOR THE 36 BUMPER TO BUMPER OR 60 MONTH POWER TRAIN WARRANTY TO CORRECT. QUOTED COST TO REPAIR COULD VARY FROM $150 TO SEVERAL HUNDRED MORE ACCORDING TO FORD SERVICE DEPT. THIS SHOULD BE A RECALL ITEM SINCE IT REFLECTS A KNOWN MANUFACTURING FLAW. PER NHTSA 10160883 AND FORD COMMUNICATION NO. SSM 47972: "SOME 2017 ESCAPE VEHICLES BUILT ON OR BEFORE 02-FEB-2017 MAY EXHIBIT A NO RESTART CONCERN AFTER AN AUTO STOP/START EVENT. UPON ATTEMPTING TO RESTART, THE INSTRUMENT PANEL MAY DISPLAY A MESSAGE INSTRUCTING THE CUSTOMER TO SHIFT TO PARK AND START THE VEHICLE MANUALLY. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) USING THE LATEST SOFTWARE LEVEL OF THE APPROPRIATE FORD DIAGNOSTIC SCAN TOOL. FOR CLAIMING, USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. IF THE BCM SOFTWARE IS CURRENTLY AT THE LATEST LEVEL AVAILABLE, REFER TO WORKSHOP MANUAL (WSM), SECTION 303-06A AND/OR POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR AN AUTO STOP/START DIAGNOSTIC TROUBLE CODE (DTC) OR GSB0000153 FOR AUTO STOP/START SYSTEM INFORMATION AND DIAGNOSTICS."
Mileage: 28,500
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SOMETIMES FAILED TO ACCELERATE. ALSO, WHEN ATTEMPTING TO SHIFT INTO THIRD GEAR AT APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE ALSO MADE A JERKING SENSATION SUDDENLY AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,536. THE VIN WAS INVALID.
Mileage: 54,536
IN THE 3 YEARS THAT WE HAD THE VEHICLE, THE ENGINE HAS HAD TO BE REPLACED TWICE DUE TO COOLANT LEAKING INTO THE COMBUSTION CHAMBER BECAUSE OF A POORLY DESIGNED HEAD GASKET. THE MOST RECENT REPAIR HAD AN UPDATED GASKET, BUT ONLY 3 MONTHS AFTER IT WAS REPLACED THE TRANSMISSION HAD A PARTS FAILURE THAT CAUSED A WARNING LIGHT. SHORTLY AFTER THE WARNING LIGHT, THE CAR STOPPED IN THE MIDDLE OF A MAJOR INTERSECTION AND REQUIRED A TOW TO THE DEALERSHIP FOR FURTHER REPAIR. MY HUSBAND WAS IN THE VEHICLE WITH MY SON AT THE TIME AND THANKFULLY WAS ABLE TO SHIFT THE CAR IN NEUTRAL AND GET TO A SIDE STREET BEFORE AN ACCIDENT OCCURRED.
Mileage: 25,000
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON THREE SEPARATE OCCASIONS, WHILE AT A STOP LIGHT/SIGN, THE ECO BOOST SYSTEM MALFUNCTIONED AND THE ENGINE ERRONEOUSLY SHUT OFF. DURING THE FAILURE, THE MESSAGE "PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE WITH THE IGNITION KEY" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SKYLINE FORD (2510 COMMERCIAL ST. SE, SALEM, OR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.
Mileage: 26,000
THE AUTO STOP/START FEATURE COMPLETELY SHUTS THE ENGINE OFF WHEN WAITING AT SIGNAL LIGHTS OR OTHER SITUATIONS WHEN STOPPING WHILE THE VEHICLE IS IN DRIVE. THERE ARE ALERT CHIMES AND A MESSAGE TO SHIFT INTO PARK AND RESTART VEHICLE APPEARS ON INSTRUMENT PANEL. THE PROBLEM STARTED APPROX. OCTOBER 9, 2019 AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP OCTOBER 17, 2019. WAS TOLD IT WAS A FAULTY CRANK SHAFT SENSOR. THE SENSOR WAS REPLACED ALONG WITH A WIRING HARNESS. NOVEMBER 25TH THE CAR STARTED HAVING THE SAME ISSUES WITH SHUTTING OFF WHEN AT SIGNAL LIGHTS. CALLED FOR AN APPOINTMENT THE NEXT DAY AND WAS SCHEDULED TO BRING THE CAR IN DECEMBER 3, 2019. AT THIS POINT, THE DEALERSHIP HAS HAD THE CAR FOR 2 DAYS AND ARE SAYING THEY CAN'T FIND AN ISSUE. OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE AND FORD IS AWARE OF THE PROBLEM, BUT NOT FIXING IT. DOCUMENTATION IS ATTACHED SHOWING REPAIRS AND AN ONLINE POST SHOWING THAT FORD IS AWARE OF THE PROBLEM AND INSTRUCTING MECHANICS NOT TO ATTEMPT TO FIX UNTIL ENGINEERS FIND A SOLUTION. THAT WAS 10 MONTHS AGO.
Mileage: 36,000
2017 FORD ESCAPE SE CEL CAME ON. HAD AUTOZONE PUT IT ON THE COMPUTER AND IT GAVE A CODE PO301. CEL WENT OUT ON 2 MILE DRIVE HOME. A FEW DAYS PASSED CEL CAME ON AGAIN AND WENT OFF AGAIN. CALLED DEALERSHIP BUT LIGHT WAS OUT, THEY SAID CODE MAY NOT HAVE BEEN STORED. MADE AN APPOINTMENT AFTER THE 3RD CEL ON AND THEN OFF. MECHANIC CALLED APPROX. 1 HR LATER AND TOLD ME A NEW ENGINE WAS NEEDED BECAUSE COOLANT LEAKED INTO THE ENGINE AT A COST OF $8000. THIS VEHICLE HAD TURBO BOOSTER REPAIRED/REPLACED TWICE AFTER I COMPLAINED ABOUT THE TOTAL LACK OF ACCELERATION AND EXPLAINING THAT I FELT I WAS GOING TO DIE IN THIS CAR WHEN TRYING TO MERGE INTO HIGHWAY TRAFFIC. THE FIRST TIME THEY SAID IT WAS FINE AND I WOULD HAVE TO GET USED TO THIS ENGINE. I INSISTED THAT THEY TEST DRIVE WITH ME, THEY AGREED THAT THERE WAS A PROBLEM. AFTER THE FIRST REPAIR, THE SAME LACK OF ACCELERATION OCCURRED AGAIN. AGAIN THEY REPLACED THE TURBO BOOST. THIS ENGINE IS UNSAFE AND DEFECTIVE. THIS ENGINE NEEDS TO BE RECALLED. FORD NEEDS TO TAKE RESPONSIBILITY FOR THESE FAILURES. VEHICLE HAS 70000 MILES AND FORD SAYS THERE IS NOTHING THEY CAN DO, I AM RESPONSIBLE TO PUT A NEW ENGINE INTO THIS VEHICLE.
Mileage: 68,000
THE NEXT DAY AFTER PURCHASE SEPTEMBER 2018, I NOTICED A SLIGHT SLIPPAGE TO THE TRANSMISSION AND TOOK THE CAR BACK BECAUSE THE WARNING LIGHTS WERE ON AND THE CAR WOULD PROCEED TO MOVE AT A LOW SPEED. I WAS TOLD THE VEHICLES FLUIDS NEEDED TO BE CHANGED. THE NEXT DAY THE ISSUE PERSISTED, I RETURNED TO THE DEALERSHIP AGAIN AND WAS TOLD THE BRAKES NEEDED TO BE REPLACED. ON BOTH OCCASIONS THE MONSTER DEALERSHIP HANDLED THIS. THE ISSUE WITH FEELING THE TRANSMISSION JERK CONTINUED. MAY 2019 THE TRANSMISSION FAILURE APPEARED (CODES LISTED BELOW) IT WAS SERVICED BY A&B TRANSMISSION. WITHING 48 HOURS THE ISSUE RETURNED. IT APPEARS AS THOUGH THE TRANSMISSION OVERHEATS AFTER DRIVING SHORT DISTANCES. AFTER SEVERAL ATTEMPTS FROM MAY-JULY THE ISSUE COULD NOT BE FIXED AND CONTINUES AS OF TODAY. THE DELAY IN REPORTING IS THAT I HAD NO IDEA THIS WAS HERE, PLEASE ADVISE I WOULD LIKE TO RESOLVE THIS. CODE P0741-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. CODE P1744-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. P1450-00 UNABLE TO BLEED UP FUEL TANK VACCUM - -PENDING DTC - WARNINGLAMP ON.
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 75 MPH IN HEAVY TRAFFIC OR WHILE CHANGING LANES, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18201, (570) 454-2414), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE OR PRODUCE ANY FAILURE CODES; HOWEVER, THERE WAS A SLIGHT HESITATION. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 24051505. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 14,642.
Mileage: 14,642
2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DIFFICULTY PUTTING VEHICLE IN REVERSE AND NOT ACCELERATING. *LD THE CONSUMER STATED THAT THE ENGINE HAD WARPED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. *JS
A VEHICLE THAT JUST TURNED THREE YEARS OLD IS HAVING EXTREME POWERTRAIN TRANSMISSION FAILURE AND ELECTRICAL SENSOR ISSUES! I AM HAVING TO REPLACE THE TRANSMISSION IN A CAR THAT HAS ONLY 90,000 MILES AND IS COSTING ME OVER $4000 OUT OF POCKET! ELECTRICAL ERROR ARE HAPPENING FROM LIGHT MALFUNCTIONS TO BULB ERRORS, CROSS SENSORS, AND MORE
Mileage: 94,500
VERY SIMILAR TO NHTSA ID 11083629. PULLING INTO TRAFFIC THE TRANSMISSION STARTED TO SLIP. MANAGED TO GET OFF THE ROAD WITHOUT INCIDENT. THE SYSTEM MESSAGE "TRANSMISSION FAULT SERVICE NOW" CAME UP AND THE CAR WOULD NOT ACCELERATE BEYOND 20 MPH. I WAS TRAVELING SO IT WAS TOWED TO NEAREST DEALERSHIP. THEY CLEARED THE FAULT AND SID THERE WAS NOTHING WRONG. TOOK IT TO DEALERSHIP WHERE I BOUGHT IT, THEY HAD IT TWO WEEKS AND SAID THEY COULDN'T FIND/REPLICATE THE ISSUE AND GAVE IT BACK. I DROVE IT TWO DAYS AND IT OCCURED AGAIN. DROVE IT TO THE DEALER THIS WAY. THEY SAID IT WAS A BAD ECM, REPLACED IT AND THEY REPLCATED THE ISSUE ON THEIR TEST DRIVE AFTER THE "REPAIR". SAID THEY NEED TO CALL FORD FOR TECH ASSISTANCE. THEY HAVE HAD MY CAR FOR ~MONTH AND A HALF. THIS IS A SAFETY ISSUE, THE TRANSMISSION RANDOMLY FAILING AS YOU'RE PULLING INTO TRAFFIC IS A HUGE DANGER.
Mileage: 6,750
MY CAR HAD A MISFIRE SHORTLY AFTER I BOUGHT IT, THEY REPLACED SOME PARTS IN 2017, THEN MY AIR CONDITIONER QUIT RUNNING COLD, THE DEALERSHIP REPLACED A COUPLE PARTS IN 2018, NOW IN 2019, THE ENGINE MISFIRES AGAIN LEADING TO AN ENTIRE ENGINE REPLACEMENT.
Mileage: 54,000
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Mileage: 73,000
AUTO START STOP SPORADICALLY CEASES TO WORK. IT WILL NOT RESTART AND VEHICLE DIRECTS ME TO PUT THE AUTOMATIC SHIFT LEVER INTO PARK AND RESTART THE CAR. THIS IS A SAFETY ISSUE AS I MIGHT BE REAR-ENDED BY THE VEHICLE BEHIND ME WHO EXPECTS ME TO LEAVE A STOP SIGN RED LIGHT, ET AL. QUICKLY. MY WIFE PUTS THE TEMPORARILY DISABLES THE FEATURE EVERY TIME SHE DRIVES THE VEHICLE. I FORGET WHEN I DRIVE IT AND THEN I STOP AT A STOP SIGN OR RED LIGHT AND (SEE ABOVE). THIS STARTED HAPPENING IN THE 3RD YEAR OF OUR LEASE (SEPTEMBER 2018)
Mileage: 16,000
CAR STALLS AT INTERSECTIONS. THIS STARTED HAPPENING IN JANUARY AND HAS HAPPENED 5-10 TIMES SINCE. MESSAGE COMES UP TO PUT CAR IN PARK TO RESTART. THIS IS EXTREMELY DANGEROUS AS I DO NOT KNOW IF THE CAR WILL RESTART AND POSSIBLE REAR END ACCIDENTS.
Mileage: 39,000
WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.
Mileage: 38,990
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING, THE VEHICLE BEGAN TO JERK FROM FRONT TO BACK. WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TUTTLE-CLICK FORD LINCOLN (43 AUTO CENTER DR, IRVINE, CA 92618, (949) 472-5200), BUT THE CAUSE OF THE FAILURES COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND A CHIME SOUND WAS HEARD. THE VEHICLE WAS TOWED TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, LOS ANGELES, CA 91601, (877) 510-8967), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OPENED CASE NUMBER: CAS16062115. THE APPROXIMATE FAILURE MILEAGE WAS 15,852.
Mileage: 15,852
ON OCTOBER 3, 2018 AT APPROXIMATELY 5:15 P.M. MY WIFE WAS GETTING INTO OUR 2017 FORD ESCAPE. SHE HAD THE DRIVER DOOR OPEN, BUT THE KEY WAS NOT IN THE IGNITION AND THE VEHICLE WAS NOT RUNNING, AS SHE WAS GETTING IN SHE FELT A JOLT, THE VEHICLE STARTED ROLLING BACKWARD, THE DRIVER'S DOOR SIDESWIPED OUR OTHER CAR AND KNOCKED HER TO THE GROUND. THE CAR ROLLED ACROSS THE STREET AND STRUCK THE CAR PORT BEAM AT THE ADJACENT HOME. SHE YELLED FOR HELP AND WHEN I GOT THERE SHE WAS TRYING TO STOP THE ROLLING CAR. THE CAR WAS IN PARK, I STARTED THE CAR AND MOVED IT OFF THE STREET.
Mileage: 21,980
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT BEGAN MOVING FORWARD WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE A DEALER DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Mileage: 13,000
OUT OF NOWHERE, THE TRANSMISSION STARTED SEEMING TO SLIP IN MY 2017 FORD ESCAPE WHILE WE WERE DRIVING DOWN A CITY STREET. A MINUTE LATER, THE SYSTEM MESSAGE "TRANSMISSION FAULT SERVICE NOW" CAME UP AND THE CAR WOULD NOT ACCELERATE BEYOND 35 MPH. IT HAS SINCE BEEN AT THE DEALERSHIP WAITING TO BE REPAIRED. WE WERE OUT OF STATE VISITING FAMILY AS WELL, SO THIS HAS BEEN A HUGE INCONVENIENCE FOR EVERYONE INVOLVED AS MY HUSBAND HAS HAD TO MISS TWO WEEKS OF CLASSES TO TAKE CARE OF THE VEHICLE AND I HAVE HAD TO MISS SEVERAL DAYS OF WORK DUE TO THIS SITUATION. IT BROKE DOWN MARCH 18TH AND IT IS NOW APRIL 6TH AND THEY STILL HAVE NOT RECEIVED THE PART TO FIX THE VEHICLE.
Mileage: 64,000
A MONTH AGO I HAD A CHECK ENGINE LIGHT THAT CAME ON. IT RAN REALLY ROUGH AND FELT LIKE I WAS GOING OVER ROCKS THE WAY THE SUV WAS RUNNING. ON MY PHONE I HAD AN APP THAT SAID THERE WAS A MISFIRE. THEY FIXED IT SAYING THEY REPLACED SOME WIRES. A WEEK AGO THE CHECK ENGINE CAME ON AGAIN. I FELT A BIT OF A JOLT COMING FROM THE ENGINE AS I WAS DRIVING HOME FROM WORK. I DIDNT FIND TIME TIL 2 WEEKS LATER BECAUSE OF MY SCHEDULE.SO I TOOK IT TO A FORD DEALERSHIP TO GET IT FIXED. ON MY WAY THERE, THE COOLANT LEVEL WENT HIGH AND I HAD ANOTHER MISFIRE AGAIN. I FINALLY MADE IT TO THE FORD DEALERSHIP. THEY SEEN THE COOLANT LEAK AND NOTICE THE MISFIRE. THIS FORD ESCAPE IS ONLY 11 MONTHS OLD AND I ALREADY HAD 2 MISFIRE SITUATIONS AND A COOLANT LEAK. I ONLY GO TO WORK AND ONLY DID ONE TRIP TO JOSHUA TREE NATIONAL PARK. IT HAS 23,000 MILES ONLY BECAUSE I HAD TO TRAVEL 30 MILES TO WORK ONE WAY. I FEEL LIKE THIS IS A LEMON SEEING HOW THIS IS THE SECOND TIME FOR THE SAME PROBLEM.
Mileage: 23,400
TRANSMISSION FAILED AND WAS REBUILT BY ROUTE 23 AUTOMALL. ONCE GETTING IT BACK THE TRANSMISSION INTERMITTENTLY SLIPS OUT OF GEAR OFTEN TIMES AFTER STOPPING AT AN INTERSECTION OR TRAFFIC LIGHT OR DURING CITY DRIVING. NO ERROR CODES WHEN BRING IT BACK TO DEALER. CAR IS UNSAFE AS I ALMOST GOT HIT WHILE CROSSING AN INTERSECTION BECAUSE THE TRANSMISSION SLIPPED OUT OF GEAR. ESCALATED TO THE DEALERSHIP AND FORD AND THEY REFUSE TO FIX IT BECAUSE IT IS INTERMITTENT AND NO CODES SHOWN ON THE COMPUTER.
Mileage: 41,900
VEHICLE WENT INTO LIMP MODE WITH NO THROTTLE RESPONSE THE FIRST DAY I OWNED IT. IT LEFT ME ON INTERSTATE I 90 HAVING TO SHUT THE CAR OFF AND TRY TO RESTART IT. THE DEALER COULD NOT FIX THE PROBLEM IT HAPPENED 4 TIMES IN 12K MILES I RETURNED THE VEHICLE TO THE DEALER AS THEY COULD NOT FIND THE PROBLEM AFTER REPLACING SEVERAL DEFECTIVE ELECTRONIC PARTS. THIS VEHICLE WAS GOING TO GET SOMEONE KILLED IT WAS NOT GOING TO BE ME AND MY 14 YEAR OD SON. I UNDERSTAND THAT THEY HAVE AUCTIONED THIS VEHICLE OFF AFTER DISMISSING THE SAFETY CONCERNS. THIS IS THE SECOND REPORT I HAVE FILED ON THIS WEBSITE.
Mileage: 90
I BOUGHT THIS 2017 FORD ESCAPE SE ECOBOOST 4WD IN FEBRUARY, AND SINCE THEN EVERY TIME I CHANGE GEARS FROM PARK TO REVERSE, I HEAR A ROUGH 'THUD' NOISE FROM THE REAR. I ONLY HAPPENS WHEN I GO IN REVERSE AND IT NEVER HAPPENS WHILE THE ESCAPE IS IN DRIVE WHILE IN MOTION. IT HAPPENS OFTEN HEARING A HARD KNOCK WHEN GOING IN REVERSE. SINCE THIS IS A 4WD ESCAPE, IM THINKING ITS COMING FROM THE REAR DIFFERENTIAL WHEN THE REAR WHEELS ARE 'KICKED' INTO GEAR USING THE REAR WHEELS POWER TO PULL IT IN REVERSE. IT DOES HAVE 'INTELLIGENT 4WD' WHERE WHEN THE ESCAPE IS DRIVING ON NORMAL ROADS, THE FRONT WHEELS ARE ONLY ACTIVE, BUT THEN ALL FOUR WHEELS ARE ACTIVATED WHEN GOING ON ROUGHER ROADS. I HAVE DONE RESEARCH ABOUT THIS AND OTHER OWNERS FROM 2017 WITH 4WD HAVE BEEN HAVING THIS PROBLEM TO AN UNCERTAIN END NOT KNOWING IF THIS IS GOING TO DAMAGE THE ESCAPE IN A FEW YEARS OR IN A YEAR...BASICALLY THE FORD ESCAPE I HAVE MAKES A HARD ROUGH THUD NOISE WHEN GOING INTO REVERSE THINKING ITS A DEFECT. I HAVE CONTACTED FORD THROUGH THEIR FACEBOOK PAGE AND THEY SAID THEY DID NOT FIND ANY RECALLS ON IT, BUT IT IS STILL IS A REAL PROBLEM FOR ME AND OTHER FORD ESCAPE 4WD OWNERS. PLEASE FIGURE THIS OUT. THANK YOU.
Mileage: 2,000
SUV REGULARLY OVERHEATS WHEN ACCELERATING UP HILL IN WARM WEATHER. THE SUV WAS PURCHASED WITH THE LARGEST ENGINE BECAUSE WE LIVE IN THE MOUNTAINS IN WARM CALIFORNIA. WHEN CAR OVERHEATS POWER IS LOST AND WE LOSE THE ABILITY TO ACCELERATE IN AN EMERGENCY SAFETY CONDITION. THE CAR ALSO RUNS ROUGH AND JERKS ONCE IT COOLS DOWN AND POWER REGAINS. THE MANUFACTURER HAS BEEN CONTACTED AND EVEN THOUGH THEY HAVE BEEN ABLE TO PULL CODES VERIFYING THE PROBLEM HAVE NOT FIXED IT (OR EVEN ATTEMPTED TO FIX IT EACH TIME IT IS BROUGHT IN. THE CAR HAS A 3500 POUND TRAILER RATING. IF A TRAILER WAS ATTACHED WE WOULD BE ON THE SIDE OF THE ROAD IN DANGEROUS WEATHER. VERY UNHAPPY WITH MY $36,000 CAR WITH LESS THAN 17,000 MILES ON IT.
Mileage: 16,809
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, A WARNING BELL CHIMED AND A "SHIFT TO "P" RESTART ENGINE MANUALLY" MESSAGE DISPLAYED INTERMITTENTLY. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO THE PARK POSITION AND RESTART THE ENGINE MANUALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BATTLEFIELD FORD, 8820 CENTERVILLE RD, MANASSAS, VA, 20110), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND ADVISED THAT ONCE THE VEHICLE WAS STARTED, TO TURN THE AUTO SWITCH OFF. THE MANUFACTURER ALSO ADVISED THE CONTACT THAT SHE COULD GET A SECOND OPINION BECAUSE NO FURTHER ASSISTANCE WOULD BE OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 09/27/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 10,000
AT 100 MILES CAR WENT INTO LIMP MODE NO WARNING LOST ACCELERATOR PRDAL NO RESPONSE SEWRVICE ENGINE IMMEDIATELY TURN CAR OFF ON SIDE OF THE ROAD RESTARTED DID IT AGAIN AT ABOUT 3800 MILES AND THEN AT ABOUT 11500 MILES. DEALER DOESNT KNOW WHATS WRONG WITH IT. HAD TO TURN CAR OFF AND ON FIND NEUTRAL AND RESTART WHILE DRIVING AT HIGHWAY SPEEDS. DEALER REPLACED SEVERAL ELECTRICAL COMPONENTS THAT WERE BAD BUT CANNOT REPRODUCE ISSUE. THIS VEHICLE IS GOING TO KILL SOMEONE. YOU LOSE FLY BY WIRE THROTTLE. LAST TIME I HAD MY 14 YEAR OLD SON IN THE CAR. I AM DONE WITH IT. FORD SAYS DRIVE IT AS IS AND KEEP PAYTING FOR IT. I SURRENDERED THE IRREPAIRABLE VEHICLE BACK TO BOZEMAN FORD. I AM AFFRAID THIS CAR WILL END UP IN SOME YOUNG MOMS HANDS AND THERE WILL BE FATALITIES.
MODEL HAS TRANSMISSION THAT HAS NO PROVISION TO OVERRIDE AUTOMATIC TRANSMISSION ALLOWING ENGAGEMENT OF LOWER GEARS TO UTILIZING ENGINE BRAKING. THIS ABILITY IS ESSENTIAL FOR SAFE MOUNTAIN DRIVING WHERE DOWNHILL GRADES, INCLUDING SHARP CURVES, GO ON FOR MILES. FULL DEPENDENCE ON WHEEL BRAKES, WHICH WILL OVERHEAT, IS A SAFETY ISSUE. CO-EFFICIENT OF FRICTION DECREASES WITH INCREASING BRAKE PAD TEMPERATURES. HAVING DRIVEN THIS MAKE/MODEL AS A RENTAL FOR ~2,500 MILES IN THE MOUNTAINOUS STATES OF AZ, UT, AND CO I SPEAK FROM FIRST HAND EXPERIENCE. AS A RETIRED ENGINEER FROM THE U.S. DEPT. OF ENERGY I ASK PLEASE LOOK INTO THIS AS A DESIGN SAFETY ISSUE.
Mileage: 3,000
HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AND BARELY MOVING, THEN SOUND GOES AWAY. CALLED FORD DETROIT, THEY SAID IT WAS NORMAL. WENT TO 3 DIFFERENT DEALERSHIPS, SAID THE SAME THING. HAVE A FRIEND WHO GOT THE SAME CAR BUT DIFFERENT COLOR. HAS 1000 MILES ON HIS AND IT DOES NOT MAKE THIS NOISE. SOUNDS LIKE AXLE BINDING AND WHEEL HOP BUT NOT FEELING GOOD ABOUT THIS SINCE THE NOISE IS NOT BEING DUPLICATED IN OTHER CARS LIKE MINE. SOUND GOES AWAY AFTER VEHICLE SPEEDS UP AND STARTS TO TRAVEL IN A STRAIGHT LINE. *TR
Mileage: 800