2017 FORD ESCAPE Unknown Or Other Problems

137 complaints about Unknown Or Other

137
Complaints
2
Crashes
5
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (137)

Nov 19, 2025

continues to roll when parked engine has been replaced twice grinding when putting in park

Nov 11, 2025

Purchased In-10/31/24- 2017 Escape ES 2.5 LTR Echoboost: 11/13/24-Oil change,Wipers,headlights, recall buching,11/24 transmission mount, clicking noise, transmission chokes 11/23-check engine lights, 12/10- headlights, car auto shut off 1/23/25- new tires, studdars Accel, loosing power, cylinder 2 missfire,spark ignition coils all 4 replaced, 02/10- Missfire 3-cylinder, replaced, 3/24-Misfire 2&4-cylinder moister on coils & plugs, replaced-headlights,bright lights malfunction. 5/17- shaking, chokes acceleration, turned off on hghwy 65mls hr apx. Misfire 2-cylinder. 7/3-Tires won't hold air,7/27-tire melted from inside out,9/3-Over heat indicator, resivor empty take cap off fills with collant, no leaking found, hear the fluid bubbling through engine, wheels screeching acceleration, 9/28- over heat, back tires screeching, brakes grinding, shuts off while on hghwy. 9/29-engine light, drive train evape,change tires, escape valve canister, 10/15-misfire cylinder3, greyish white smoke tail pipe, ignition starts without key fully engaged, chokes after starting power lose, peddle clicking on acceleration, slow acceleration hestattion. 11/2-change rotors, breakpads, due to ignition malfunction removed starter fuse to enter maintenance mode. I'd be happy to email documents the website doesn't allow me to upload with complaint, these events took place over 12months period bad continue. Car now is overheating stopping the engine while I'ma driving low or high speeds. Causing clicking sound in front tires and a squealing noise driving low speeds or accelerating stops around 35mls hr.

Oct 28, 2025

While driving the car- the front end started to shake and the check engine light came on. Took it to our local Ford dealership and the advised that it was a cylinder 2 misfire when they diagnosed. They advised that the engine block is porous and the coolant slowly leaks into the engine which is causing the misfire. Called Ford's customer assistance line and since the car is out of warranty- and there are no open recalls, that they will not cover the $9100.00 new engine repair. Our car is a 2017 Ford Escape Titanium- with approx 82k miles. We purchased the car as a certified pre-owned in 2021- and have had no prior issues. We did not purchase any extended warranty. We were advised that the car isn't safe to drive due to the engine misfire.

Oct 19, 2025

Engine light came on while in traffic. Took Ford Escape to Tire Discounters, they replaced spark plugs and wires. Drove 200 miles, engine light back on. Not knowing problem and taking it to Grimer Tire, found out engine was cracked. Called several mechanics and found 2017 Ford Escape have coolant seal failure, which caused engine to overheat and crack from coolant leak. Then called Ford and received complaint number. Took to Kerry Ford and was told that Ford Motor Company is not responsible for failure, since my VIN not on recall. Even though the recall was the exact problem on my Escape. I have been dealing with a vehicle that overheats in traffic and not able to drive since and calls to Ford Motor has not been helpful or resolving this issue. Since July have cost me over $2,000. and my car not road safe.

Oct 3, 2025

After visiting the mechanic 4 times in a month and half and having my spark plugs and ignition coils changed 4 times, they found my 2017 Ford escape had a coolant intrusion which was affecting the engine. Every time I turn on my car it shakes uncontrollably and when it runs it occasionally shakes or stutters. Ford knew of this issue and could of have mitigated by recalling the vehicle for repairs. Especially the financial strain many people face from being told it would cost close to 10k to get it fixed. Without many people having funds to pay for repairs or purchase a new car, it forces people to continue to use the vehicle until it finally complete shuts down. Additionally, many people don't even know of the issue until its too late and it has caused issues. This a significant concern because this issue can cause cars stalling/seizures and significant car accidents because of those stalls.

Sep 22, 2025

I have taken my car to 4 different service technicians/mechanics and I have been told that there was nothing wrong with my car only for the issue to increasingly get worse. Two of the mechanics, including the Ford dealership, charged me diagnostic fees of $120 and $175. They both confirmed that the transmission was the cause of the issue. The torque converter was established as the primary cause of concern and issue. My car only has 59,959 miles on it, the transmission should not be going out. I have looked at reviews for my vehicle online and many others have experienced similar issues with the torque converter breaking down almost immediately at 40-90,000 miles. I think that because of this unacceptable occurrence, there should be recalls on these vehicles.

Sep 18, 2025

ABS light and traction light is on then hill assist information comes on then the 4 wheel drive disabled comes on then for minutes later comes back on and says abled. It’s been going on for sometime now but now when I am driving it seems like it just shuts off and then starts again and at times it goes very quick. It is very dangerous. I only have 45000 miles on it.

Aug 24, 2025

My car is having a coolant intrusion/ head gasket failure. There is a recall already for my car which was code CSP 21N12 for this issue. Yet when I put in my VIN for CSP coverage it shows no recalls for my vehicle. I have a 2017 ford escape eco boost 1.5L. It matches the make , year, and engine for the problem. My car is misfiring, white smoke from exhaust from cold start , and having coolant loss with no dripping on the ground.

Aug 7, 2025

My check engine light came on and my mechanic found codes P0300 and P0316 for engine misfires. Upon further inspection, they found coolant leaking onto cylinders, which they deemed could be a failed head gasket, cracked cylinder blocks, or a cracked engine block, which does include a warranty extension for this. They referred me to the dealership because this is a documented common problem, but the dealership is saying that there are no extended coverages pertaining to that on my car. My vehicle is available upon request and there were no symptoms prior to the failure. It seemed to happen out of nowhere.

Jul 16, 2025

The coolant leaks into the the cylinders. I bought this car June 7th 2025 and was told it was being sold as is due to hail damage. I have no issue with cosmetic problems but I come to find out that there is major defect with ford escapes. My vehicle started to overheat with my children in the car so I checked the coolant and it was empty. I have been keeping my eye on it and filling when needed but when I went to turn it on a couple days ago it will not start at all. I put 4,000 down on this car and got into payments because I trusted the dealership to put me in a car that was not known for these issues. I had no idea because I am not in the car business and I scrambled to get a car because mine was wrecked. The check engine light even came as the salesman was pumping gas to give me the car after I bought it and told me they would check into. I was told a couple days later it was a loose ignition coil and that they topped off the coolant for me. It was within the same week that I started having these issues because I am sure this issue was preexisting but they did not want to tell me.

Jul 7, 2025

1. On [XXX] the coolant leaked into the engine cylinders causing complete engine failure. Yes, it is available for inspection. 2. On [XXX] my [XXX] son was driving with my [XXX] son and the engine overheated, nearly burning them both when they tried to release the pressurized coolant reservoir. 3. Yes, an autobody shop confirmed this upon inspection this morning (July 7th, 2025). 4. The only warning came while my son was driving on [XXX] and the engine warning appeared. He pulled over to pop the hood and inspect. On June 12th, 2025 my son had an oil change and inspection done where it was reported that the coolant reservoir was filled to a "safe level". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 11, 2025 Fire

When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.

Jun 8, 2025

Misfired on ignition. Diagnostics ran. replaced all spark plugs, coils and gasket. Engine coolant flushed and exchanged. 1 week later misfiring again. 2 diagnostics run...conclusion was coolant intrusion. Upon researching this problem I have discovered many Ford Escapes have this same issue. No recall was ever issued. The customer satisfaction program(21N12) was not widely announced in 2022. I was unaware of it until last week. It was for vehicles made in Louisville between 9/17/2015 and 4/8/2019. My vehicle was manufactured there in Feb. 2017. It was good for 7 years or 84000 miles. I am only 6 months past that time period, however only have 37000 miles on this vehicle. I was told by 2 different mechanics it was not safe to drive in this condition and the repairs could run up to $10000.

Jun 7, 2025

Rear power liftgate fails to lift, close or lock properly.

May 14, 2025

The windshield paint on both sides is chipping and may cause distraction or paint on windshield making it not possible to see. There was a recall for this---my VIN was not included on recall.

May 13, 2025

While driving, the transmission shuddered and jerked. I took the car to my garage, where it was diagnosed as needing a new transmission. At the time it had 98,258 miles. The transmission was replaced on 9/1/2023. In September, 2024, the transmission fault message and the check engine light came on. I took the car to Duval Ford where the transmission was rebuilt under warranty. Mileage at that time was 118,754. It took the dealer 3 weeks to get the car back to me. Two weeks ago, again the transmission fault message and the check engine light came on. (Mileage 128,952) Currently I am waiting for a loaner car from Coggin Ford so they can repair the transmission. I have been only driving short distances because I am afraid the transmission will suddenly stop working and I will have an accident or be stranded. I might add that in my 60+ years of driving this is the first time I have ever had transmission problems.

May 13, 2025

Catastrophic engine failure; unless it could happen very quickly, the vehicle likely will not be available for inspection. As background, our family purchased this vehicle used from a MI dealer in July 2023. It was a trade-in by the previous owner, and the dealer did not disclose any known issues. This vehicle belongs to our daughter, who is a graduate student in upstate NY. After driving only ~6,000 miles, her safety was put at risk when she lost acceleration as gray smoke poured out of her tailpipe (had she been on a highway, both she and other drivers would have been at grave risk). She had the vehicle towed to a local service station and was told the engine needed to be replaced. After searching Google for problems with this vehicle's engine, a 1.5L Ecoboost, we discovered that not only is this a known issue (coolant intrusion) for which Ford did not issue a recall (instead, "Program #21N12 one-time repair for vehicles included in 19B37"), but there also is a class action lawsuit being litigated by Capstone Law APC. Given this, we towed the vehicle to the local Ford dealer, who also advised we need to replace the engine, we will receive no financial relief from Ford, and it will cost $12,000 for the replacement (we paid $16,000 for this vehicle less than two years ago). We have spoken to various individuals at the national Ford customer satisfaction organization, and they will not help us. So we now have an inoperable vehicle that my daughter can't afford to repair, and since we are not getting any financial relief from Ford, she is forced to buy a much older, high-mileage vehicle that may also put her safety at risk. The only indication of a problem was when the check engine light came on, but since the vehicle was driving fine, our daughter did not realize she should take it for service right way (this is her first vehicle, and she lives close to campus so drives only infrequently). She is unsure how long the light was on, but likely several weeks.

Mar 20, 2025

Car started to jump while accelerating, then wouldn’t shift or move. Mechanic stated that the torque converter let go and filled the transmission with steel. He also stated that the transmission shop said they are doing on average 2 of these transmissions per week for the same problem.

Jan 28, 2025

Upon a routine visit to my ASC certified mechanic it was found that the rear axle AND water coolant pump were close to failure which would cause loss of steering for the former issue and a catastrophic engine failure due to overheating in the second,. Vehicle has a clean title and an odometer reading under 60K. These are components that are expected to have durability that is well in excess of 100K mileage. Note that this car has been service regularly, driven by one owner with a very conservative driving style and meticulous in meeting all servicing intervals.

Jan 3, 2025

My 2017 Ford Escape has a 1.5L EcoBoost engine that has been leaking fuel into my cylinders. My mechanic says I'm lucky it didn't cause a fire while I was driving it. Due to the damage, I now have to replace my long block engine, quoted at $11.2K. A week after I bought the car in late May 2024, the car began to smell of gasoline whenever I used my A/C, which I rarely do. A constant problem I've experienced since purchasing this car is misfiring, specifically cylinder two misfires. Ford needs to recall these engines, as I believe their design is faulty and these problems could have been prevented. The longer they refuse to acknowledge the problem they've caused, the more time unsuspecting people such as myself can drive around their new Fords and potentially have their cars burst into flames.

Dec 16, 2024

Coolant intrusion cylinder 4 no indicator light extremely low coolant level. A pressure leak down test was performed and it's getting in through the head gasket/cylinder wall.

Dec 9, 2024

Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reader & got a P0301 code error, misfire in cylinder 1. They said it could be a number of things wrong but couldn't get my car in shop for 2 weeks. Replaced spark plugs& coil, no difference, checked fuel injection & pressure seemed ok. Did some research found that there is a known issue with the 2017 escapes 1.5 liter eco boost turbo engines involving coolant leaking into cylinders causing the same exact problem I am experiencing with my vehicle. I have done regular oil changes & other maintenance on the vehicle since purchasing in 2020 and haven't had any problems really other than having to replace the water pump prematurely in my opinion at much higher costs than I have ever seen for such repair. I still owe a decent amount in the vehicle and this break engine issue is a great hardship to me personally as it is my only vehicle and is greatly hindering my ability to travel to & from work. I cannot afford a high repair bill and by my research I'm looking at a minimum of $750 and possible engine replacement at estimated $10,000 which is more than I owe & more than the car's estimated value. Ford has always been my family's preferred choice of vehicles so I'm counting on that confidence in Ford motor co to determine if my vehicle could indeed be included among the models affected by the published recalls on the 2017 escapes so that my vehicle can be repaired at no costs and I can get back on the road and otherwise avoid losing my job & having to voluntarily surrender the vehicle in lieu of repossession. I understand that repairs are sometimes required but the issue with my vehicle seems sudden with no prior warnings and with so many same model & year escapes having the exact same problem a recall seems very likely.

Mileage: 138,771

Oct 30, 2024

For the past two years I have drove a 2017 ford escape. Over the past two years my car has failed me multiple times My question is for ford motor company. Knowing this is a known issue with escapes…why are they doing nothing to help customers who have had a total engine failure due to manufacturing’s flaws ?

Oct 18, 2024

Driving back home from downtown Tupelo, my transmission completely went out. Vehicle had to be turned off and back on to move a few feet. It took over 45 minutes to drive 4 miles to my house. Cost of transmission more than value of the vehicle. Ford stated there is no recall on the vehicle for the transmission.

Mileage: 222,970

Oct 7, 2024

I believe I should not be charged for the needed repairs of my car. The dealership is charging me $7200 for repairs which I had nothing to do with. There are recalls pertaining to my vehicle. I posted the notes sent to me from the dealership. Note from tech: Verified the concern, engine has a misfire, CEL on some white smoke when started and also low on coolant. Hook up the IDS and found codes P0304, P0316 and P051B. Performed a cylinder balance test and found cylinder 4 misfiring. Performed a relative compression test and relative compression is ok. Reviewed mode 6 data and found cylinder 4 has been misfiring. During my visual inspection I found the coolant reservoir was empty/ low on coolant. Removed the cylinder 4 spark plug and the porcelain was cracked. Looked into the cylinder with my bore scope and the piston was clean aluminum indicating it has been steamed with coolant. Pressure test the cooling system and found cylinder 4 is seeping coolant into the cylinder. The short block will have to be replaced to fix the concern. I have contacted Ford corporate, the dealership, and the service/parts mgr has also contacted Ford pertaining to my situation. I bought my car with 41miles on it. My car only has 56,000 miles! Plus it has never had engine probs! Yet Ford corporate has denied the payment of the repairs due to my car's year (2017). I hope you can help in this situation. Ford corporate customer service said I could possibly be reimbursed by NHTSA if I go ahead and pay (because I need my car) the $7200 for the needed repairs. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 26, 2024

I went in for the recall notice I had received and wanted the dealership to check on a concern I had towards my Escape that came afloat the day prior. I had scheduled to bring my car in for the recall/car concerns, except, I ended up bringing it in early. Now, the car was shimmying and the ck engine light came on. After the inspection, I was read the tech's notes. I was then told the cost of its repairs was nearly $7200! My car is only 6/7yrs old with 56,000 miles. I have not had any engine issues. After seeing the NHTSA report concerning my vehicle, I feel the needed repair cost should not be from my wallet. Here is my Escape's VIN [XXX] as well as the notes from my dealer's tech. "Verified the concern, engine has a misfire, CEL on some white smoke when started and also low on coolant. Hook up the IDS and found codes P0304, P0316 and P051B. Performed a cylinder balance test and found cylinder 4 misfiring. Performed a relative compression test and relative compression is ok. Reviewed mode 6 data and found cylinder 4 has been misfiring. During my visual inspection I found the coolant reservoir was empty/ low on coolant. Removed the cylinder 4 spark plug and the porcelain was cracked. Looked into the cylinder with my bore scope and the piston was clean aluminum indicating it has been steamed with coolant. Pressure test the cooling system ond found cylinder 4 is seeping coolant into the cylinder. The short block will have to be replaced to fix the concern." If you can get back to me ASAP. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 24, 2024

The dealership reported that coolant was leaking into the engine cylinders, and now the whole engine needs to be replaced. They also informed us that this was a "known issue" but is not covered via a recall. This is due to a flawed design, and they do not have a way to prevent it from happening again if we were to replace the engine. We started with a check engine light, and the car had issues getting to highway speeds and reversing uphill. Then the temp warning would go off if we used the AC even for short trips.

Aug 21, 2024

Took my car to a licensed Ford dealership for a large area of paint chipping off the front of my car near the windshield. Area is approximately 12"x2.5". Dealership says the primer under the paint is failing as part of a known factory defect in the painting process from that year.

Aug 9, 2024

Coolant intrusion due to design flaw...motor is skipping really bad and running extremely rough

Aug 5, 2024

On [XXX], I was driving on [XXX] south getting ready to turn left when the car wouldn't move. It just stopped. It would shift into reverse and drive but it wouldn't move in either direction. I had it towed to Batesville, MS Ford dealership. Their assessment was that the part that was causing the problem wasn't the part in the recall. I don't believe that to be true. My car is still not repaired. I got it towed back to Memphis and it's just sitting now because I can't afford a $4000 repair. Please help me get my car repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 7, 2024

The power steering assist failed suddenly while my wife was driving the vehicle with our children in the car. She couldn’t control any steering. I’ve sought help from the dealer multiple times, but they haven’t been helpful. No prior warnings as far as warning lamps etc.

Jun 30, 2024

After purchasing a 2017 Ford Escape with the 2.0L engine, a check engine light came on, indicating misfires in cylinder 1. Local mechanic found coolant leaking into the engine and advised not to drive more than a few miles as potential for further damage and/or possible engine fire may occur as oil may also be leaking into the cylinders. I found there is a TSB by Ford to it's mechanics as a known problem, but the Ford dealer is indicating they won't cover it as the car is 94k miles and there is no official recall.

Jun 15, 2024

I noticed my paint peeling bad around the edges of my windshield, I have not done anything to it to make this happen and upon reading further into the forums there is a large amount of escape owners who have the same issue, it is flaking away so bad I can clearly see metal, I would like to make a formal report

Jun 3, 2024

The Paint is coming off due to Ford forgetting to put primer on first.

May 18, 2024

The splash shield on underneath both the driver and passenger sides are falling off the vehicle. Passenger side started last year and the driver side was yesterday 5/17/2024 it appears the plastic pieces holding to the care are failing. Have zip tied them in to place to keep them on. I have seen many reports of this happening to other 2017 ford escapes online but dosnt seem like they have found a way to fix it.

May 7, 2024

My check engine light on causing vehicle to run rough.and delay in engine performance.(transmission shifting). Ford dealer replace several Emission parts. (Warranty.) .Purge valve system. Oxygen sensors Etc. Car in shop for 12days.pick vehicle up drove 2miles check light came on again. Back to ford, Now ford wants Me to pay for needed repairs to charcoal canister, Purge Valve system. $400,00 to $ 800.00. This repair is EPA and Federal Emission Policy. Which Fotd and Dealer States no it's not. Dealer will not HELP with any assistance. Tried to explained Ford and Federal.EPA rules. Per Ford Warranty Parts statements and policy . Dealer 1st stated to me this part is under extended Ford Warranty. Hours later called Me back,Stating It's My responsibility to repair. This part is Electric vacuum operated. Prt# GV6Z9D333A Purge Control Valve (Block off switching Valve ) Which is a Hose and Solenoid Assy. The say it's a hose nothing else. I explained a hose is only a HOSE and has nothing to do with opening and closing of Emission Purge Valve .System. That is what the Solenoid is for which opens and closes Purge System from fuel tank Vapors system to charcoal canister. Please Help me in this repair clarification.

Mar 2, 2024

Cooling system malfunction. Coolant Intrusion. Car is not drivable. White smoke emitting from exhaust. Service Engine Soon light came on approximately 4 weeks ago. Took it into a mechanic who advised that the Turbo Charge needed replacing.

Feb 19, 2024

Brought car to a Ford dealer for standard service. Dealer found that lug nuts were swollen and could not be removed via standard procedure. 20 lug nuts had to be replaced at my expense.

Feb 3, 2024

Transmission went out at about 70,000 miles. There was ZERO warning or notification with a warning light. I thought my car needed new tires as it was slow to start after stopping at a stop light. It also slipped gears. I did not know that this was the "warning" signs of a transmission going out until after I researched transmission issues w/ the FORD ESCAPE. It was a dangerous situation as it was stalled in the middle of an intersection.

Feb 1, 2024

Coolant intrusion into the engine, causing vehicle to overheat with the overheat alert flashing on dash. Refilling coolant before every drive and still overheating, with the coolant always being empty despite being filled daily. Consistent cylinder 1 misfire, even after mechanical inspection/replacement. Vehicle misfiring upon starting, where some instances the engine will not start for 2-3 tries. Vehicle misfiring while driving, stopped at traffic lights, and when using Auto Stop-Start feature during daily drives (traffic lights and stop signs). White smoke coming from exhaust. Engine block cracked due design of engine - defective design. 100K miles, 2nd owner.

Jan 23, 2024

The contact owns a 2017 Ford Escape. The contact stated while driving 25 MPH, the vehicle stalled without warning. The vehicle was restarted; however, the failure reoccurred. The vehicle was towed to the local dealer, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,400.

Mileage: 41,400

Jan 19, 2024

The Turbo Charger failed. It has since been replaced. My safety was put at risk because, I could not accelerate fast enough to get up to the required speed limit. It has been inspected by a Ford repair shop. There was only one warning: a check engine light came on while I was in route to work. The car's performance immediately deteriorated and I turned around and went back home.

Dec 26, 2023

Received a warning on vehicle. However when diagnostics were run through the Ford's onboard system everything came back as normal. Went to find out what code was appearing. The code stated that the spark plugs needed to be replaced. Had all four replaced, but noticed that the coolant level had dropped off suddenly without warning, no notification notice in car, and the only reason I found out was my vehicle's temperature gauge was increasing quickly. After filling it up with coolant a second time and the check engine light not resetting after the spark plugs replacement, all of a sudden white smoke and smell came out of the exhaust. Knowing something was not right, quickly shut off vehicle, and called a local Ford dealership to verify that my Ford Escape with less than 74,000 miles on it had blown a head gasket!!! Even though the 2017 - 2019 did have a recall for this exact problem it ONLY APPLIED TO THE 1.5 ENGINES AND NOT TO THE 2.0 ENGINES!!! Why is that when there are a high number of complaints for the exact similar problem as mine?

Dec 7, 2023

My Vehicle have a coolant leaking and I hope that you can help us to issue the ford company a recall because this all happen on all ford ecoboost and they want us to pay for $10,000 for engine replacement.

Dec 2, 2023

On November 26, 1923 I had a flat tire on my 2017 Ford Escape. I tried to take the flat tire off & put the spare tire on with the lug wrench provided by Ford & it would not fit on the lug nuts enough to remove them. The size of the lug nuts were bigger than the opening on the lug wrench & I could not get any lug nuts off. My son gave me the lug wrench from his wife’s 2014 Ford Focus. It was identical to my lug wrench. He told me this lug wrench would not fit the lug nuts of his wife's car. It would not fit on the lug nuts of my car. We called roadside assistance to change the flat, but they could not. We borrowed our daughter’s 2016 Ford Escape to drive home. I took the lug wrench out of her car & it was an exact match of my lug wrench & the one from my sons wife's car. I tried to put this lug wrench on the lug nuts of my daughter’s car & it would not fit. All 3 vehicles had lug nuts that could not be loosened by the lug wrenches Ford provided. The next day our 2017 Ford Escape was towed to a Walmart & they fixed the flat tire without any difficulty removing or reinstalling the lug nuts. I have spent about $50 on tools that allow me to remove & tighten the lug nuts on my 2017 Escape. On November 30, 2023 I took our car to my local Ford dealer & they confirmed I had swollen lug nuts. They said the solution was for me to buy new ones that would not swell & the cost would be about $100. On December 1,2023 I talked to Ashley at the Ford Customer Care Center about this & was told Ford considers swollen lug nuts normal wear & tear. I have been driving & maintaining Ford vehicles for 50 years & never experienced this problem before now. I sent a letter to the Ford Customer Care Center requesting Ford solve this problem. Ford should tell owners of its vehicles that may have swollen lug nuts of the possible implications. In certain circumstances this could have caused my wife & I great harm or death. I have attached the letter I sent to Ford.

Oct 30, 2023

FORDPASS Module is controlling the car through the fob key. The dashboard appears "Ford Key Free No Key Detected". I was at the drive thru of IN & OUT BURGER Store last October 15, 2023 when I'm about to leave the car suddenly stopped, engine stopped running and it blocked the drive way no other car can pass thru. Towed the car to the dealership and charged me a new fob keys. Next day I pass by a gas station, locked the car. After pumping, the door can't open and found no key detected in my Fordpass app. If someone try to harm me that moment, I would be in danger because the car is controlled by the FORDPASS MODULE. It happened again in a parking lot of Costco, I'm denied of entry and the apps said there's a time for it to be activated, I am using the car to my destination without stopping the engine until I reach home.

Oct 25, 2023

Hello - I had my 2017 Ford Escape SE Ecoboost engine replaced by a Ford dealership in July of 2020 after a well-documented manufacturer defect (Ford Service Bulletin 222-2229) involving coolant intrusion into the engine occurred. This known defect can lead to engine failure, overheating, and combustion/fire. The automaker has failed to recall or address the inherent defect and safety risk. On October 15, 2023, noxious smoke came out of my exhaust pipe. There was no warning signal or indication from my vehicle that it required servicing, oil change, engine repair, or coolant replacement. I took the vehicle in for inspection immediately at a local Ford dealership. The service department concluded that the engine would again need to be completely replaced due to the exact same well-documented coolant intrusion manufacturer defect (Ford Service Bulletin 222-2229). It is important to note that the engine failure occurred only 30,000 miles after the first engine replacement in July of 2020. This time the full repair/engine replacement will require $9,191.96 payment out of pocket. The dealership directed me to Ford Corporate. They refused to provide financial assistance or repair despite the well-documented defect that has rendered the car completely useless and unsafe. I am so very disappointed and alarmed by the situation. Any support and assistance with this matter is sincerely appreciated, as Ford Corporate and related dealerships have been of no help.

Sep 26, 2023

The automatic idle stop jerks very bad I have had to disengage it for safety It should be a recall issue in my opinion ASAP. Thankyou

Sep 26, 2023

Auto Start/Stop feature stopped working. Shows unavailable no matter setting. Have had battery checked multiple times and dealership supposedly fixed prior but it is not working again

Aug 16, 2023

When I had my Ford Escape serviced today, they told me the lug nuts were swollen and distorted so they needed to be replaced or they could end up being a safety hazard.

Aug 15, 2023

We have a 2017 ford escape with a 1.5 4 cylinder ecoboost. The car started using large amounts of coolant and misfiring. Took it to the dealership and they found every code needed to diagnos the issue as coolant intrusion. There was a recall on this issue but apparently ford is no longer doing the repair. The engine block has a design flaw that allows coolant to leak and cause issues. The vehicle only has 56000 miles on it and is no longer safe to drive. Was told some can even catch on fire from overheating. Ford has denied to cover any fix evwn know it had a recall and is 100 percent a manufacturer defect.

Aug 4, 2023

Technical Service Bulletin #22-2229 needs to be added to my car's vin number. Car was brought to dealership after check engine light was illuminated. Diagnostic trouble codes indicated misfire detected on cylinder 1, misfire detected on start up. Dealership did an additional review, and found coolant intrusion into cylinder 1. Entire engine replacement has been reccomended. Car was picked up from dealership on 7.11.23 for regular maintenance, check engine light illuminated again on 7/31/23, car was brought to dealership on 8/1/23, and dealership recommended replacement on 8/2/23. Engine replacement is $8,500.

Jul 31, 2023

2017 Ford Escape 2.0L Ecoboost at 50K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away). I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (is this not false advertising?). Ford should be held accountable and at a loss, not me.

Jul 31, 2023

2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...

Jul 13, 2023

I was on the highway doing 70+ and my car overheated and shut off. When i turned it back on the engine light was on and it was shaking like crazy. I took it to the dealership and they told me that it is a known prob and it has a coolant leak into the engine. I can see online that this is happening to thousands of people and ford is refusing to fix it. I could be dead right now. They’ve known about this problem for years but will not replace my engine.

Jul 13, 2023

Car is leaking water in weather strip across the right side of the roof. Causing water to leak into my trunk, pooling in my spare tire area, also leaks near a fuse box that's in my trunk. That's a safety hazard & very scary foe such a new car. I've browsed online and have seen thousands of others that have this same issue with newer cars. So this to me should be taking care of by Ford. I'm a mom of 2 kids that doesn't have 1,700 to fix a leak. It was fixed in October 22' for the same issue. Here we are again with the exact same issue but now it's traveled what appears to be the full length of the roof. I beg that this is resolved with a recall etc. Nobody should have a pool of water literally in their car. I'm sure my spare needs to be replaced. Also, if I hadn't opened my trunk right after a rain storm & noticed it was wet. I probably wouldn't have ever noticed it till it was too late. Thanks for any help on resolving this issue with not only my car but others with the same problem. Have a blessed day!

Jul 4, 2023

No wrecks at the moment

Jul 4, 2023

Coolant leaking

Jun 29, 2023

Vehicle is at 130000 miles and Transmission pump is failing. Car stalls out at low RPM. Taken to Ford dealership for diagnosis and told about transmission pump and coolant getting into engine. This seems unreasonable for a 5 year old vehicle driven new with routine maintenance.

Jun 5, 2023

I had a regular service on my Ford today and the tech said I had "swollen lug nuts", which in my 56 years on this earth have never heard of. My vehicle has less than 30K miles on it. The tech said it is a common problem, and recommend replacement because if I got a flat tire I probably would not be able to change tire. The tech said it happens because they (Ford) use lug nuts that are made from two different medals which causes the problem. After some reading online it seems Ford has had this problem of damaged or defective lug nuts for many years. From what I read, yes I would probably have difficulty removing tire, but there is an added danger that if I did not replace there is a chance the lug nut could actually break causing other safety issues to include my tire coming off if it goes unnoticed (information from online). Since Ford is aware of this I didn't think I should be charged for something they should be responsible for.

May 30, 2023

On May 18,2023 my husband washed my car and realized the paint is peeling off around the windshield. It is bubbled up in areas and in some areas metal is showing. I have searched this problem on the internet and there are a lot of people having the same issue. I immediately called Ford and the warranty on the paint is only for 36k miles and they have no intentions on helping me pay to have my car painted. My car is in great shape and only has 70k miles on it. Seems to me that this is an issue for a recall.

Apr 13, 2023

I am currently financing the 2017 Ford Escape Ecoboost as of 2019. On multiple occasions my car has been in the shop due to the faulty engineering of the Ecoboost engine system leaking coolant. I have paid close to $4,000 in out of pocket repairs that Ford will not reimburse or address the issue. I have also made multiple calls to Ford where one person told me Ford did not know about this issue and another told me Ford is not responsible and there is nothing they can do about it. Ford issued a recall back in 2017 and put Band-Aid on the issue which obviously did not rectify the safety problem. On the first occasion back in January 2022 I was on highway the car started to shake and would not accelerate properly when the engine light came on with a “High temperature warning” across the screen. Had that repair done and then the same thing happened again months later. I was told since I work from home 4 out of 5 days a week it bought me more time than expected with the repair since the design of the Ecoboost engine is faulty and this was bound to happen again. As of April 2023 my car is in the shop again and Im being told the engine needs to be replaced which may not be a permanent solution. In reading the numerous complaints on this issue with other consumers this car has the potential to catch on fire while driving. This is a safety issue for consumers, their loved ones and anyone else on the road as well as a danger to the environment with the coolant leaking. The vehicle is available upon request for inspection.

Apr 13, 2023

The paint is peeling on both sides of the windshield. I called Ford Corporate Headquarters, and they provided me with Claim No. CAS-42176162. They also asked me to contact the National Highway Traffic Safety Admin. Team. I did some research online and found that it is a very common problem in the blue 2017 Ford Escapes.

Mar 18, 2023

In November 2022, my check engine light came on. The code was for a purge valve. That was replaced and repaired on November 10, 2022. In January 2023, my check engine light came on yet again. This time it was for the fuel regulator. That was repaired and replaced on January 9, 2023. My car did not make it the few miles to my house. On January 10, 2023, the mechanic picked up my car and drove it back to his shop. On the drive there, the Transmission Fault came on only one time. When he turned the car off and back on he never received the transmission error message again. The car is a 2017, purchased new, at the time had 75,000 miles and has always had maintenance checks on time. This was a catastrophic transmission failure due to manufacturing. After inspection transmission fluid was found burnt, filter was clogged, converter came apart and contaminated the unit. This caused a blocked filter which lead to a burnt clutched. Transmission was rebuilt and repaired. From vehicle purchased as new to November 2022, car had no issues. From November 2022 until January 10, 2023 it was a landslide of continual problems.

Feb 21, 2023

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL 22V-413.

Oct 8, 2022

The vehicle check engine light has lit up on multiple occasions. We have had diagnoses that say "it's fine" from Ford, but we are concerned that it's not "fine" because of a code that indicates a problem with a cylinder misfire. This is a known mechanical defect in the year/make/model. However, Ford claims that our vehicle is not in the VIN range. My teenager drives this vehicle and we are now anxious about the reliability of the car. We paid over blue book value for the vehicle. We have spent hundreds of dollars on diagnosis with independent mechanics.

Sep 28, 2022

Was driving and tax went up to 4 and only going 30 mph. It said on the dashboard about transmission I have also had an ongoing problem since I got the vehicle new with the part in the gas tank that has a vacuum seal or something. I have had the part replaced and it still continues to have problems. It will stop and say that manual restart required. It makes an extremely loud noise when it does this. Also after filling up with gasoline it is very hesitant to start and takes 4-5 minutes to get it started.

Sep 5, 2022

Vehicle warning indicated to restart car. Pulled over and car did not restart. Dealership indicated that the power steering belt broke the crank sensor on the motor and if the sensor was broke it would not start. They stated that they wouldn’t look for any other issues if it was the sensor that was out and that was the reason for the car not starting so they would not look further. Diagnostics was run but they only pinpointed the initial Pcode failure and worked on that specific issue. There was an open recall on the vehicle at the time the vehicle was in the shop but that was overlooked. The vehicle failed to operate properly the day AFTER I picked up the vehicle. The vehicle was driven for 5hrs, next morning the vehicle was going 25mph when the transmission became faulty. Vehicle would not accelerate past 20mph in any position. Had to tow it to another service location. Looking up vehicle history, it appears that Ford Motor company is aware that this year/model vehicle has this same issue but have been unwilling to issue a Recall or Service notice to fix/alleviate the problem. This vehicle has apx 89,000 miles and it is currently unusable. Many forums indicate they have had the SAME issue but never received any help from ford although it is a known issue. Dealership reported transmission related codes talking about ratio is incorrect. Not electrical but commanding the gears and causing a slip. Codes observed: Pcode: P0731 P0733 P0734 P0735 Transmission will require replacement as the vehicle will stop moving completely yet the dealership claims that the recall is only for the transmission shift at park and is unrelated.

Aug 26, 2022

I was driving on the highway on a hot (100*) day. I heard a loud boom. I looked at all of my windows and driver control panel, and did not see an issue. Then I heard wind, and realized it was coming from above me. The front panel of my moon roof had exploded - shattering into a million tiny pieces. The majority of the tempering held for a short period of time, but eventually the glass collapsed in. I had an approximately 8 inch hole in my roof, and the rest was in tiny pieces, which continued to rain in until I had the glass repaired. When I heard the sound, I attempted to open the shade, and small fragments of glass rained on me. If this had been open when it occurred, this would have been disastrous. I took it to my car repair facility and it was over $1000 to have the piece of glass repaired. They confirmed that spontaneous explosion of sun/moon roofs is an issue that is increasing in frequency due to the size of these structures on cars. My insurance repaired the glass due to my "glass - full coverage." There were no prior warnings.

Aug 24, 2022

Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment

Jul 18, 2022

As of Monday, July 18, 2022, 2017, Ford Escape is not starting. I do not know as to why it won’t start. I have called Lamarque Ford in New Orleans, last week on July 13th and14th and kept getting transferred back and forth with no solution. Called, Monday, July 18th, and was told the department was back up until October. Told Eddie/ person I spoke with that I had the VIN number would he tell me if the part was in. Eddie said no the car would have to be serviced to tell what was wrong. Yes I hung up no immediate help being given. First off Ford se r me a letter stating a recall on the vehicle. At this point the car is not starting up at all.

Jul 11, 2022

Engine was not able to continue accelerating onto a freeway entrance ramp or up a hill. It began to struggle and would not increase in rpms. The low pressure oil light flashed for a second when this happened. Never saw an engine light go off. Since the engine light never went off I continued to drive this vehicle, on highways where there were situations where I could not maintain a safe highway speed. It was scary and felt the engine would quit any second. But it would settle and again no indicators went off. After any struggle on a freeway the next 24 hours the engine would struggle even driving on local roads (under 40mph); could not accelerate and all and felt the car would stall any second. Sometimes the oil indicator would go off, sometimes not. This was reproduced and confirmed by a Ford Dealer. They found metal in the engine oil and said the entire engine needed to be replaced. They currently have the faulty engine. No others have inspected the engine at this point. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. It wasn't safe to drive. This is not related to the current recall.

Jul 8, 2022

Rear trail arm bushings are gone on both sides

Jul 6, 2022

Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.

Jun 23, 2022

Liftgate trunk won’t open with key fob or button most times and my things are stuck in there sometimes overnight until it will just magically open.

Jun 16, 2022

While I was driving on the freeway during traffic times, the vehicle would not accelerate upon pushing the gas pedal at first. All of a sudden it would jerk forward very fast. This could have caused me to unintentionally rear end the car in front of me or get stuck without being able to move with cars coming fast behind me. This could have cause an accident and myself or others could have been harmed. This happened multiple times during one trip. The check engine light came on a few days prior to this incident. The codes were ran for the check engine light and came up for "emissions" issues. The vehicle is currently at Norm Reeves Ford in Cerritos, Ca. They are stating it is a "flywheel issue and pump not properly aligning with the clutch". I am estimated to be charged $4,660.00 in repairs.

Jun 16, 2022

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Apr 29, 2022

Rear window cracked into a spiderweb. Broken glass could have caused drivers behind to have issues with flat tires. The vehicle was not hit.

Apr 21, 2022

While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.

Apr 19, 2022

Auto stop/start feature is defective. Engine will turn off when stopping at a traffic light etc.., then engine will not restart. A dashboard message come up saying to shift into park and manually restart the engine. While this is an intermittent occurance it is dangerous in busy intersections. Full transmisision failure at 74,000 miles. The vehicle would not accelerate correctly and gear shifting was very loud and rough. On the way to taking the car into the dealer for service dashboard message"transmission fault service now" came up.

Apr 12, 2022

transmission failure on 2017 ford escape with less than 100k miles. transmission filed doing highway speed of 55mph. This particular year and model are a problem and has been reported by other vehicles owners. I've only owned this vehicle for 6montths and my vehicles only has 68k miles. there was absolutely no warning lamps or messages prior to or at the time of failure of the transmission.

Jan 16, 2022

Receiving auto start stop error and vehicle stalls while in drive. “Shift to P, restart engine”. Now vehicle will not shift and battery light also comes on.

Jan 9, 2022

Swollen lug nuts on all tires

Dec 6, 2021

The contact owns a 2017 Ford Escape. The contact stated that a plastic guard located on the frame of the vehicle would detach and drag on the road pavement at various speeds without warning. The contact had taken the vehicle to a dealer where they initially repaired the defect; however, the failure persisted. The vehicle was taken back to the dealer where they removed the plastic guard but did not replace it. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle has yet to be repaired. The failure mileage was unknown. The contact stated that the part was replaced twice.

Dec 6, 2021 Fire

2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. THE CONSUMER STATED WHILE COMPLETING A ROAD TRIP AND PULLING INTO THE DRIVEWAY, THE VEHICLE EMITTED A PUFF OF SMOKE AND FLAMES FROM THE HOOD. THE CONSUMER WAS UNABLE TO REMOVE THE KEYS, AS THEY WERE LOCKED IN THE IGNTION. THE VEHICLE WAS A TOTAL LOSS.

Nov 23, 2021

My ford escape has experienced premature transmission failure. I bought my 2017 ford escape brand new in 2017 from Ford Southwest in Weatherford, Texas. On 11/19/2021 the ford was getting rpms, but was not accelerating. We were driving on the highway. The escape would not accelerate compromising our safety. We managed to pull to the side of the highway. The car rested and was turned back on, but it would not move. We had to have the car towed to the southwest ford dealership. We had to leave the car there till they could look at it. On 11/23/2021, an employee named Charlie called from southwest ford. He explained there was converter failure damaging the transmission. The transmission needs to be replaced with a new on. Charlie estimated the cost to be $6,000. The 2017 ford escape only has 80,150 miles on it and I am being told that the transmission is damaged and needs to be completely replaced. Ford has known this to be a problem.

Sep 28, 2021

Paint around windshield column defective and peeling in multiple spots.

Sep 21, 2021

Engine cracks due to design and leaks coolant into cylinders, causing engine to misfire. This is a known issue with Ford in the 1.5L ecoboost engine and they refuse to do anything.

Sep 7, 2021

Replacement of all swollen lug nuts. And was told the replacement lug nuts would go bad again, wasn’t offered a safer or better choice for my 2017 escape. This is a sad day for Ford. A family generation of Ford owners. I was told my escape is not safe to drive until this is corrected. Ford manufacturers you can do better very unprofessionally. Sad.

Aug 19, 2021 Crash

I made a left at the light onto 1100 Town East Blvd and a truck side swipe on the passengers side in the back . The other person failed to stop to exchange information. The glass part of my tail light has been busted.

Aug 16, 2021

My car has just reached 60,000+ miles and it began to jerk, as if shifting gears and decelerate while driving, and has even come to a complete stop while driving. This has happened while in motion on the freeway and main streets, posing a risk to both myself and my child to cause an accident. When taken to the dealer, they did not see a problem after running many diagnostic tests, and offered to "reset" my vehicle for almost 200 dollars. This posed a great risk, as it came back again to a complete stop on the Main Street again while my family was in the car. Once this reset was done, it showed a "transmission fault". However, this should have been caught before and how is a transmission at fault at 60,000 miles with excellent maintenance? This incident would occur whether it was 35 mph to 70 mph

May 20, 2021

2017 Ford Escape SE paint failure at the windshield (driver side) column.

May 3, 2021

THE REAR HATCH TAILGATE DOES NOT RELEASE OPEN OR CLOSE PROPERLY. IT INDICATES THAT THE HATCH IS OPEN.

Mileage: 26,987

Mar 16, 2021

THE TRANSMISSION STARTED SLIPPING OUT OF NOWHERE WITH ONLY 81,699 MILES ON IT AS WE WERE ON I275 SOUTH IN TAMPA, FL. I JUST BOUGHT IT A MONTH AGO

Mileage: 81,699

Mar 8, 2021

THE PAINT IS PEELING OFF AROUND THE WINDOW DOWN TO THE METAL IT ONLY HAS 50000 MILES ON IT I HAVE READ ABOUT 165 COMPLAINTS ON THE 2017FORD ESCAPE WITH THE EXACT SAME PROBLEM THERE DEFINITELY SHOULD BE A RECALL ON THIS I WANT THIS FIX NOW. S

Mileage: 50,000

Nov 2, 2020

VEHICLE KEEPS OVERHEATING. WE CONTINUE TO ADD COOLANT. WE'RE ABLE TO ONLY DRIVE A SHORT DISTANCE AT APPROXIMATELY 20 TO 30 MPH AND THE VEHICLE WARNING LIGHTS COME ON AND THE VEHICLE BEGINS TO OVERHEAT AGAIN

Oct 30, 2020

ON 10/27/20, I WAS DRIVING MY 2017 FORD ESCAPE ON THE FREEWAY, WHEN I HEARD WHAT SOUNDED TO ME LIKE A SHOTGUN BLAST. GLASS STARTED RAINING DOWN ON ME AND I LOOKED UP AND FIND MY SUNROOF HAD "EXPLODED". FORTUNATELY, NO GLASS LANDED IN MY EYE OR CUT ME BAD, AND I WAS ABLE TO SLOW DOWN AND EXIT THE FREEWAY SAFELY WITHOUT CAUSING AN ACCIDENT. THIS IS A MAJOR SAFETY ISSUE AND IS A KNOWN PROBLEM WITH FORDS.

Mileage: 33,600

Aug 31, 2020

IN MARCH 2020 I PURCHASED A CERTIFIED PRE OWNED 2017 FORD ESCAPE TITANIUM FROM DOWNS FORD IN TOMS RIVER, NJ. APPROXIMATELY IN MID JULY 2020 THE FIRST INCIDENT OCCURRED WITH THE VEHICLE, WHILE DRIVING THE CAR SUDDENLY LOST ALL POWER AND COULD NOT BE STARTED, THE CAR WAS TOWED TO FREEHOLD FORD WHICH WAS THE CLOSEST FORD DEALERSHIP. THEY HAD THE VEHICLE A FEW DAYS, THEY SAID THEY CLEARED SOME CODES AND WE TOOK THE CAR HOME. THE SECOND INCIDENT OCCURRED ABOUT TWO WEEKS LATER, WHILE DRIVING THE CAR SUDDENLY LOST POWER A MESSAGE CAME UP ON THE DASH THAT SAID AUTO STARTSTOP SHIFT TO P RESTART ENGINE. AT THAT POINT WE BROUGHT THE CAR BACK TO DOWNS FORD THE DEALERSHIP WE PURCHASED THE CAR FROM EXPLAINED WHAT HAPPENED AND THEY HAD THE CAR FOR APPROXIMATELY 2 WEEK. THEY COULD NOT DUPLICATE THE PROBLEMS WE TOLD THEM THAT HAD OCCURRED WHILE TEST DRIVING THE CAR SO THEY ASKED FOR PERMISSION FOR THEIR SERVICE MANAGER TO USE THE CAR TO GO TO AND FROM WORK TO SEE IF THE PROBLEM OCCURRED. THEY SAID IT DID NOT AND SINCE NOTHING WAS WRONG WITH THE CAR ASKED US TO PICK THE CAR UP. WHILE USING THE CAR OVER THE NEXT WEEK THE PROBLEM OCCURRED ON 8/23/20 WHILE STOPPED AT A TRAFFIC LIGHT THE CAR TURNED OFF MESSAGE ON THE DASH AUTO START STOP SHIFT TO P RESTART ENGINE, ON 8/24/20 WHILE DRIVING THE CAR IT LURCHED FORWARD AND SUDDENLY LOST POWER WHEN I PRESSED ON THE GAS PEDAL THE CAR DID NOT ACCELERATE I PULLED OVER TO THE SHOULDER WAITED A FEW MINUTES AND DROVE AWAY,8/27/20 SLOWING FOR A TRAFFIC LIGHT THE CAR LOST POWER AND TURNED OFF MESSAGE ON DASH AUTO START STOP SHIFT TO P RESTART ENGINE, THEN WHILE DRIVING THE RPM'S WENT TO ZERO I COULD NOT ACCELERATE AND THEN SUDDENLY I GOT POWER BACK,8/29/20 SAME INCIDENT OCCURRED TWICE WHILE DRIVING BACK TO THE DEALERSHIP TO HAVE THE CAR LOOKED AT AGAIN.THIS IS VERY DANGEROUS AS THE CAR HAS NO POWER AND STOPS IN TRAFFIC RISKING BEING REAR ENDED.

Mileage: 23,000

Aug 30, 2020

I'VE HAD MY CAR TWO YEARS AND MULTIPLE THINGS HAVE BEEN AN ISSUE SINCE PURCHASE. REGARDLESS, MY MOST RECENT CONCERN IS MY HILL START NOT AVAILABLE LIGHT IS ON AND TRACTION CONTROL LIGHT IS ON AND WILL NOT GO OFF. I SENT MY CAR TO A DEALERSHIP TO DETERMINE THE ISSUE AND DISCOVERED THE SASM NEEDED TO BE REPAIRED. HOWEVER THE DEALERSHIP STATED THAT THIS DOES NOT BECOME AN ISSUE UNLESS THE CAR HAS BEEN IN AN ACCIDENT. MY CAR HAS NEVER BEEN IN AN ACCIDENT NOW NOR PRIOR TO MY PURCHASE. CAR FAX SHOW NO RECORDS OF ANY DAMAGE TO THE PHYSICAL BODY OF THE VEHICLE. THE DEALERSHIP HAD NO OTHER EXPLANATION AS TO WHY THESE LIGHTS WOULD HAVE BEEN ACTIVATED AND I'M VERY CONCERNED THAT IT WILL CAUSE FURTHER DAMAGE TO MY CAR. AGAIN I'VE ONLY HAD THE CAR TWO YEARS AND WOULD LIKE TO HAVE IT LONGER, IF SOMETHING CAN BE EXPLAINED ABOUT THIS ISSUE.

Jun 5, 2020

EMPLOYEE WENT OUT TO START HIS CAR IN THE MORNING TO GO TO WORK. HE WENT OUT A FEW MINUTES LATER AND THE BACK WINDOW HAD EXPLODED. IT WAS COLD OUT THE NIGHT. *TR

Mileage: 120,000

May 28, 2020

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT STATED BATTERY WARNING LIGHT AND OIL LEVEL WARNING LIGHTS WERE ILLUMINATED ALONG WITH SEVERAL OTHER UNKNOWN WARNING LIGHTS. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TOWED TO SUMMERVILLE FORD LOCATED AT 9700 DORCHESTER RD, SUMMERVILLE, SC 29485, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,769.

Mileage: 17,769

May 19, 2020

AFTER STOPPING AT A STOP SIGN THE AUTO RESTART KICKED IN. NORMALLY IT START FINE AFTER I LET GO OF THE BRAKE, BUT THIS TIME IT STALLED COMPLETELY AND LOST ALL POWER. I COULD NOT TURN ON THE BLINKERS. I WAS TRYING TO MOVE IT OUT OF THE WAY BUT I COULD NOT EVEN CHANGE GEAR TO NEUTRAL AND IT HAD O POWER STEERING. WE CALL ROADSIDE ASSISTANCE BUT WHEN I OPEN THE HOOD TO CHECK FOR THE BATTERY ALL OF A SUDDEN THE POWER CAME BACK. I DON'T THINK IT WAS A BATTERY PROBLEM BECAUSE I JUST REPLACE MY BATTERY 2 WEEKS AGO. THE WHOLE PROCESS TOOK ABOUT 30 MINUTES BEFORE THE POWER CAME BACK. THIS IS THE SECOND TIME IT DOES THAT FIRST TIME IT JUST STALLED BUT DID NOT LOSE ANY POWER. THIS IS PRETTY SCARY STUFF IF IT HAPPENS IN THE MIDDLE OF THE HIGHWAY WITH NO POWER STEERING ESPECIALLY WITH A FAMILY. *TR

Mar 13, 2020

POWERTRAIN CONTROL MODULE IS NOT WORKING PROPERLY. WHEN I STOP THE CAR TURNS OFF BUT IT DOES NOT START AGAIN. I HAVE BEEN AT A STOPLIGHT AND MY CAR TURNS OFF COMPLETELY HAS TO BE PUT INTO PARK AND RESTARTED. THIS IS SO INCREDIBLY DANGEROUS BECAUSE A CAR COULD EASILY RUN INTO ME BECAUSE MY CAR IS STOPPED IN THE MIDDLE OF THE ROAD. MY CAR IS NOW DOING THIS EVERY TIME I STOP UNLESS I TURN THE POWERTRAIN CONTROL MODULE BUTTON TO 'OFF'. UNFORTUNATELY, THE DEFAULT FOR MY CAR IS THAT IS IT ON. THIS HAS BEEN AN ISSUE FOR OTHER FORD ESCAPES (HTTPS://FORD.OEMDTC.COM/2673/16B31-POWERTRAIN-CONTROL-MODULE-REPROGRAMMING-2017-FORD-ESCAPE) BUT WHEN I CALL FORD THEY CANNOT DO ANYTHING BECAUSE MY CAR WAS NOT MADE AT THE RIGHT FACTORY ON THE RIGHT DAY, YET HAS THE SAME ISSUE.

Mileage: 15,000

Feb 9, 2020

WHEN IDLING AT A STOP LIGHT CAR WILL SHUT DOWN AND YOU MUST PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS IS THE THIRD TIME THIS HAS HAPPENED OVER THE PAST MONTH. NO CODES OF WARNING LIGHTS COME ON.

Mileage: 37,000

Jan 27, 2020

TORQUE CONVERTER FAILED RESULTING IN A REPLACEMENT AT 87,000 MILES. THIS WAS INITIALLY MISDIAGNOSED WITH A COMPUTER UPGRADE, HOWEVER A SECOND DIAGNOSTIC TEST PROVED THAT THE TORQUE CONVERTER HAD FAILED AND WAS MISFIRING AT A HIGHER RATE THAN REQUESTED. THE TECHNICIAN RODE WITH ME WHILE I DROVE AND THE VEHICLE'S ENGINE WOULD FLUTTER AT AROUND 1500 RPMS WHILE MAINTAINING CONSTANT SPEED. IT WOULD ALSO SHIMMY THE VEHICLE. IT SHOWED ON THE COMPUTER WHILE I WAS DRIVING THAT THERE WAS A MISFIRE, THE COMPUTER WOULD REQUEST A 4 AND WAS GETTING A 40 ON THE SPECS. THERE WAS NO CHECK ENGINE LIGHT AT THE TIME OF THE DIAGNOSIS.

Mileage: 87,000

Oct 31, 2019

MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.

Mileage: 46,821

Oct 21, 2019

THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE CAR WAS STATIONARY.

Mileage: 50,000

Sep 16, 2019

CHECK ENGINE LIGHT CAME ON, AND CODES INDICATE MISFIRE. I HAVE HAD THE CAR BACK AT THE DEALERSHIP 3 TIMES NOW, AND AS OF 9/10/19, IT IS WAITING FOR A NEW LONG BLOCK. THEY SAID TO EXPECT AS LEAST 3 MORE AFTER THEY HAD IT FOR A FULL WEEK. AFTER READING ABOUT THIS ISSUE, AND HAVING NEW COILS INSTALLED, AND SPARK PLUGS, IT IS MY THOUGHT THE COOLANT LEAKING INTO THE CYLINDER IS THE ISSUE. I WILL CALL ON MONDAY TO SEE ABOUT GETTING A NEW CAR, THIS HAS BEEN A COMPLETE HEADACHE SINCE THE LIGHT CAME ON 2 WEEKS AFTER TAKING OWNERSHIP IN JULY. EACH TIME LIGHT GOES ON, IT IS USUALLY RIGHT AFTER STARTING CAR, IT DRIVES FINE BUT MAY IDLE RUGGEDLY FOR A BIT. ONE TIME, THE LIGHT CAME ON BUT TURNED OFF BEFORE I CALLED DEALERSHIP, THEN IT CAME BACK ON AGAIN, AND I BROUGHT IT RIGHT BACK TO THE SHOP. I AM WONDERING AT ONE POINT THIS CAR WOULD BE CONSIDERED A LOSS SINCE THE DEALERSHIP GIVES ME A RENTAL EVERY TIME IT IS IN THE SHOP.

Mileage: 28,000

Aug 22, 2019 Fire

I WAS THE OWNER OF A 2017 FORD ESCAPE WITH UNDER 27000 MILES. ON 7/16/19, IT HAD BEEN PARKED FOR 6 HOURS AT MY PLACE AND I WAS AWOKEN AT 12:30 AM BY FIRE/POLICE THAT MY CAR WAS ON FIRE. THE FIRE STARTED UNDER THE PASSENGER HOOD AREA. THE CAR IS A TOTAL LOSS AND FIRE DEPT DETERMINED IT WAS AN ELECTRICAL FIRE. STILL WAITING ON THE ACTUAL CAUSE OF THE ELECTRICAL FIRE. I'M JUST GLAD THAT I WAS NOT IN THE VEHICLE OR HAD ANYONE WITH ME WHEN THE FIRE STARTED. THIS IS THE SECONDARY CAR I HAVE GOTTEN FROM SAM PACK'S 5 STAR FORD IN CARROLLTON. THE FIRST CAR I PURCHASED FROM THAT DEALERSHIP WAS A 2015 FORD ESCAPE PRE-CERTIFIED USED BUT AFTER A FEW MONTHS WITH ISSUES, IT TURNED OUT TO BE PART OF AN INSURANCE FLOOD SCAM AND WAS NOT LOOKED OVER FOR IT BE CERTIFIED USED. THEY PUT ME IN A NEW 2017 FORD ESCAPE WHICH HAS NOW BURNED UP. I HAVE NOTHING FROM THIS WHOLE SITUATION. I HAVE ALSO CALLED FORD CUSTOMER RELATIONS AND GOT A CASE NUMBER AND WAS TOLD SOMEONE WOULD BE CONTACTING ME. STILL HAVE NOT HEAR BACK FROM FORD AND THAT WAS OVER 2 WEEKS AGO. THIS SEEMS TO BE BAD BUSINESS AND THERE COULD BE A POTENTIAL SERIOUS DEFECT WITH THE CAR THAT COULD AFFECT OTHER CONSUMERS. AT THIS POINT NO ONE SEEMS TO KNOW WHY/HOW THE PARKED CAR CAUGHT FIRE. I HAVE ATTACHED PICTURES OF THE CAR

Mileage: 27,000

Jul 3, 2019

AS AN UPDATE TO MY PREVIOUS COMPLAINT, THE CAR HAS NOW BEEN IN THE SHOP AT FORD TWICE. THE FIRST TIME, THE "FIXED" THE ISSUE ON THE SAME DAY- THEY REPLACED A SENSOR THAT THEY SAID WAS BAD AND THAT WE SHOULD HAVE NO MORE PROBLEMS. THE NEXT MORNING, THE SAME OVERHEATING MESSAGE APPEARED AND THEN AGAIN LATER THAT DAY. GOT CAR IMMEDIATELY TO THE SAME FORD DEALERSHIP. IT HAS BEEN ONE WEEK SINCE DROPPING IT OFF. THE FIRST DAY, THE SERVICE ADVISOR CALLED AND SAID THEY HAD TO REACH OUT TO FORD TECHNICIANS BECAUSE THEY HAD NO IDEA WHAT ELSE IT COULD BE BESIDES THE SENSOR. TODAY, WE RECEIVED A CALL FROM FORD AND WAS TOLD THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. SUPPOSEDLY ONE OF THE TECHNICIANS HAS DRIVEN THE CAR 30 MILES AND HAS HAD NO ISSUES. WE HAVE MULTIPLE VIDEOS AND SHARED THEM VIA TEXT WITH THE SERVICE ADVISOR THAT SHOWED THE MESSAGE WE WERE RECEIVING. THIS HAS HAPPENED 3 TIMES NOW, IN TRAFFIC WHILE TRYING TO ACCELERATE, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" SUDDENLY APPEARS AND THE ENGINE BASICALLY SHUTS DOWN, LEAVING YOU UNABLE TO STOP SAFELY AT ALL.

Mileage: 65,632

Jun 20, 2019

THE REAR LIFTGATE IS POWERED AND CAN BE ACTIVATED BY PASSING A FOOT UNDER THE BUMPER, TRIGGERING A SENSOR TO OPEN OR CLOSE IT. ON TWO SEPARATE OCCASIONS, WHEN LOADING GROCERIES INTO THE REAR OF THE VEHICLE, MY FOOT INADVERTENTLY PASSED UNDER THE BUMPER, TRIGGERING THE LIFTGATE TO CLOSE AND FORCEFULLY HITTING ME IN THE HEAD AND NECK, INJURING ME. ON BOTH OCCASIONS, ONCE MAKING CONTACT WITH ME, THE LIFTGATE CONTINUED PUSHING DOWN WHILE I SCRAMBLED TO HOLD IT FROM CLOSING AND MOVE MYSELF OUT OF THE WAY. IT DID NOT AUTOMATICALLY LIFT OFF OF ME WHEN IT CAME INTO CONTACT WITH MY BODY. I AM A GROWN MAN. IF THIS HAPPENED TO A TEEN, CHILD, OR PERSON OF SMALL STATURE, SIGNIFICANT INJURY COULD OCCUR AS THE LIFTGATE CONTINUES TO FORCEFULLY CLOSE. IF THIS IS THE CORRECT ACTION OF THE FUNCTION, IT IS FLAWED DESIGN. IF IT SHOULD LIFT OFF AFTER MAKING CONTACT WITH SOMETHING, IT IS MALFUNCTIONING.

Mileage: 22,600

Jun 18, 2019

MY 2017 FORD ESCAP HAS HAD PROBLEMS STARTING BUT THAT'S NOT IT, IT ALSO FEELS LIKE A TRANSMISSION PROBLEM ALSO MY 2017 FORD ESCAPE HAS 30 UCODES ACCORDING TO LAWLEY FORD AND KIA IN SIERRA VISTA ARIZONA ALSO THE 2017 FORD ESCAPE STALLED ON ME WHILE I WAS DOING 60MPH AND THE CAR IS A DANGER TO ME AND OTHERS!

Mileage: 39,917

Jun 6, 2019

I GET A THUMPING/BANGING ON THE FLOOR ON THE CAR WHILE DRIVING OVER 40MPH. IT STARTED AFTER MY FIRST OIL CHANGE. I TOOK IT IN AND THEY KEPT IT OVERNIGHT. SAID THAT THE 'SCREWS' USED ARE JUNK AND THEY GET LOOSE OR BREAK. I HAVE HAD MY CAR IN A FEW TIMES TO HAVE THE UNDERPINNING REATTACHED, TIGHTENED DOWN, WHICH HELPS FOR A LITTLE BIT. THIS WEEK WHEN I TOOK IT IN THEY SAID THERE WAS NOTHING LOOSE BUT THE MECHANIC SAID THAT WHEN IT HEATS UP THE UNDERPINNING WILL SAG AND CATCH AIR WHILE DRIVING. IT WAS 10 AM, 86 DEGREE AND I WAS GOING 40MPH. EXPERIENCING THE ISSUE. SERVICE ADVISOR SAID THERE WAS NOTHING THAT COULD BE DONE. AT HIGHER RATES OF SPEED (ON THE HIGHWAY) IT IS A VERY NOTICEABLE ISSUE. FOR PEOPLE NOT EXPECTING THE KNOCKING/BANKING ON YOUR FEET IT IS QUITE UNSETTLING.

Mileage: 62,000

May 17, 2019

FORD ESCAPE HAS POWER ASSIST TAILGATE FEATURE WHICH OPENS AND CLOSES TAILGATE. ADDITIONAL FEATURE INCLUDES SENSOR UNDER REAR BUMPER WHICH DETECTS FOOT MOVEMENT, THEN OPENS, OR CLOSES THE TAILGATE, AFFORDING OPERATOR THE ABILITY TO OPEN, OR CLOSE TAILGATE BY MOVING FOOT ACROSS VISUAL PATH OF SENSOR. TAILGATE HAS PROPENSITY TO CLOSE FROM OPEN POSITION WHILE LOADING OR UNLOADING REAR CARGO AREA. ALTHOUGH TAILGATE WILL STOP WHEN IT ENCOUNTERS RESISTANCE, AS IN A PERSON STANDING BEHIND VEHICLE, A PERSON WITH HANDS FULL AND TURNING AWAY FROM VEHICLE AT SAME TIME, CAN HIT THEIR HEAD ON CLOSING TAILGATE. THIS HAS HAPPENED TO ME SEVERAL TIMES, INCLUDING ON APRIL 11, 2017, RESULTING IN A SERIOUS GASH ACROSS MY FOREHEAD. OLDER INDIVIDUALS SHOULD BE WARNED OF THE POSSIBILITY OF TAILGATE SENSOR DETECTING FOOT MOVEMENT AND ACTIVATING TAILGATE CLOSURE WHILE PERSON IS LOADING OR UNLOADING CARGO AREA. TURNING UNEXPECTEDLY AND STRIKING HEAD ON EDGE OF TAILGATE GENERATES FORCE STRONG ENOUGH TO KNOCK AN OLDER PERSON DOWN, RESULTING IN FURTHER INJURY. VEHICLE IS STATIONARY WHEN ENCOUNTERING THIS ISSUE.

Mileage: 15,000

Apr 25, 2019

THE TURBOS WENT OUT AT 7,000 MILES. AND NOW MY ENGINE LOSES POWER AND OIL DISAPPEARS OUT OF MOTOR. ONLY 27,000 NOW AND BOUGHT IT DEC 2017. NOT EVEN 1 YEAR AND A HALF OLD. VERY DISAPPOINTED. I BOUGHT A NEW CAR BECAUSE MY OLD ONE BROKE DOWN ALL THE TIME .

Mileage: 27,000

Apr 22, 2019

CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.

Mileage: 62,000

Apr 17, 2019

WHEN ACCELERATING ON THE HIGHWAY MY VEHICLE STARTED SHAKING UNCONTROLLABLY. IT FELT LIKE THE ENGINE WAS FAILING. I WAS UNABLE TO ACCELERATE WITHOUT IT SHAKING. I COULD MAINTAIN A SPEED OF ABOUT 50MPH WITHOUT THE SHAKING. I THOUGHT MAYBE THE AIR CONDITIONING HAD MALFUNCTIONED AND WAS TAKING TOO MUCH POWER FROM THE ENGINE SO I TURNED IT OFF, BUT THAT DIDN'T HELP THE ISSUE. MY CHECK ENGINE LIGHT WAS BLINKING ON AND OFF. IT WAS VERY SCARY. ITS HAPPENED TWICE. BUT THERE WAS NO INDICATION ON MY APP THAT ANYTHING HAPPENED EXCEPT FOR A MISFIRE? EITHER WAY VERY SCARY ON THE HIGHWAY WHEN YOU'RE WITH YOUR 3 YEAR OLD.

Mileage: 20,000

Apr 2, 2019 Fire

BURNED

Mileage: 8,200

Mar 29, 2019

WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.

Mileage: 73,000

Dec 17, 2018

DURING THE FIRES IN CA FROM 2017 &AGAIN 2018 I'VE LOGGED COMPLAINTS WITH FORD ABOUT THE POTENTIAL HEALTH HAZARD WITH THEIR CONFIGURATION OF THE RECYCLED AIR FEATURE. THE ONLY KNOWN WAY TO KEEP THE VENTS CLOSED IS TO TURN OFF THE AIR, HAVE THE AIR ON "LO" OR HA E THE AC ON. AFTER 15 MINUTES OF AIR ON WITHOUT THE TWO SELECTED ABOVE THE VENTS OPEN BACK UP AFTER 15MIN. WITH THE AIR QUALITY BEING BAD I KEPT GETTING A MOUTH FULL OF TOXIC AIR. I'M HOPING SOMEONE CAN UPDATE THE VEHICLE TO LEAVE THE CYCLED AIR ON WITHOUT FORCING THE DRIVER TO ACTIVELY PRESS THE RECYCLED AIR EVERY 15MIN OR REMEMBER TO PRESS THIS BUTTON IMMEDIATELY AFTER STARTING YOUR CAR EVERYTIME.

Mileage: 6,000

Dec 1, 2018 Crash

THE CAR STALLS IN MIDDLE OF ROAD, SUDDENLY AND THE DASHBOARD READS TO RESTART THE ENGINE. THE FIRST TIME WHEN RESTARDED THE CAR THE POWER STEERING WAS LOCKED AND THE CAR SPED UP AND HIT THE CAR AHEAD.THE CAR BEEN CHECKED BY TWO DIFFERENT FORD SERVICE DPTS AND THE PROBLEM REMAINS AND DOES NOT SEEM TO BE FIXED.

Mileage: 10,000

Nov 20, 2018

WHEN TRYING TO START THE VECHIEL THE MESSAGE APPEARS: NO KEY FOUND, THIS IS SITTING IN MY DRIVEWAY AND PARKING SPOTS. WHILE DRIVING IN TOWN A MESSAGE APPEARED NO FRONT RADAR, GOING ABOUT 35 MPH. WENT TO CHANGE SPEED ON MY CRUSE CONTROL GOING FROM 30 TO 35 GET MESSAGE NO ACC. WHEN STOPPED AT RED LIGHT GETA MESSAGE TELLING ME TO PUT IN PARK AND START CAR.

Mileage: 14,804

Nov 20, 2018

I HAVE THE START/STOP ON MY 17 ESCAPE. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO STARTSTOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE ABLE TO DRIVE AGAIN. THIS HAS HAPPENED THE PAST 5 MONTHS. IT HAS BEEN HAPPENING EVERY TIME I DRIVE NOW FOR THE PAST 4 WEEKS. THIS HAPPENS WHEN I AM AT A STOP LIGHT OR STOP SIGN. I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THIS ISSUE. I HAD THE BATTERY AND ALTERNATOR TESTED AND THEY WERE GOOD. NO ISSUES WITH THAT.

Mileage: 57,322

Nov 13, 2018

REAR CAMERA AUDIBLE WARNING FOR PEDESTRIANS DOES NOT DETECT PERSON FURTHER THAT 5 FEET FROM THE BACK OF THE CAR. SYSTEM USED TO WARN IF A PEDESTRIAN WAS PRESENT AT A MUCH GREATER DISTANCE FROM BACK OF CAR. FORD DEALER BELIEVES 5 FEET IS ACCEPTABLE WHEN TOOK INTO SERVICE WITH THIS CONCERN.

Mileage: 7,700

Sep 8, 2018

PANORAMIC MOONROOF EXPLODED & SHATTERED WHILE VEHICLE WAS PARKED. GLASS WAS NOT STRUCK BY ANY OBJECTS. LOOKS AS THOUGH THE STATIONARY MOONROOF BUCKLED FROM THE INSIDE OUTWARDS & GLASS FRAGMENTS ARE FALLING INTO THE VEHICLE. INSTEAD OF BEING FLAT, IT IS NOW SHAPED MORE LIKE A BUBBLE. MOONROOF SHADE ALSO FELL OUT OF TRACK WHEN I OPENED IT TO SEE WHAT HAPPENED. COINCIDENTALLY, IT HAPPENED TO BE RAINING AT THE TIME I NOTICED IT & THE INSIDE WAS NOW WET. WE HAVE BEEN IN A HEAT ADVISORY FOR THE PAST FEW DAYS, WITH THE ADVISORY BREAKING THE DAY OF THE INCIDENT, FOLLOWED BY RAIN.

Mileage: 14,880

Apr 20, 2018

MY ADULT SON ON A VISIT FROM OUT OF STATE SUSPECTED MY BRAND NEW CAR WAS OUT OF ALIGNMENT BOTH FROM DRIVING THEN FROM SEEING IT FROM DRIVING BEHIND ME BUT WE HAVE SERIOUS ILLNESS AND IMPENDING DEATHS AND I COMPENSATED FOR THE HANDLING OF THE VEHICLE FOR 9 MONTHS UNTIL IT STARTED NEEDING AIR IN THE REAR PASSENGER TIRE MORE AND MORE FREQUENTLY. ASSUMING IT WAS A SLOW LEAK - I KEPT FILLING IT. I HAD JUST LOST A DAUGHTER AND MY MOTHER WAS ON A DEATHBED AND MY HUSBAND HAD A HEART ATTACK SO THE BEST I COULD DO WAS RUN UP AND DOWN THE STATE FROM HOSPITAL TO HOSPITAL FILLING THE TIRE. IN FEBRUARY JUST UNDER 12 MONTHS OLD THE DRIVER SIDE TIRE ALSO BEGAN TO REQUIRE AIR, AND THE PASSENGER SIDE GOT WORSE. HUBBY REQUIRED QUADRUPLE HEART SURGERY AND MY MOTHER ALSO PASSED. THESE EVENTS BROUGHT MY SON BACK TO THE STATE WHERE HE FORCED ME TO BRING THE CAR TO THE GARAGE TO FIND WHAT THE AIR LEAK WAS ABOUT. THE REPAIRMAN WOULD NOT LET ME LEAVE WITH THE CAR WITHOUT NEW TIRE AS HE WAS SURE I WOULD NOT MAKE IT DOWN THE HIGHWAY ALIVE! HIS ASSESSMENT WAS THEY CAR ALIGNMENT WAS SO TWISTED MUST HAVE BEEN THAT WAY OFF THE MANUFACTURING LINE. HE INSTALLED NEW TIRES AND TOLD ME TO CONTACT THE DEALER IMMEDIATELY. AFTER 4 ATTEMPTS, WITH FULL EXPLANATION I FINALLY SENT PICTURES AND A NOTE THAT I WOULD CALL THE NEWS MEDIA- THE TOOK THE CAR IN AND SAID I TWISTED IT IN A POT HOLE BUT THEY WOULD FIX IT! ITS BEEN 22 DAYS AND NOW THEY ADMIT A POTHOLE WOULD HAVE HAD TO HAVE BEEN A LARGE SINKHOLE TO HAVE TWISTED THE FRAME AND THEY ARE TRYING TO INSTALL PARTS TO MAKE IT RIGHT! I THINK IT SHOULD HAVE BEEN BUILT RIGHT IN THE FIRST PLACE- SHOULD HAVE BEEN TESTED BEFORE IT WAS SOLD TO NAME AND I SHOULD HAVE ONE THAT WAS BUILT RIGHT NOT A RIGGED AND FIXED ONE. I HAVE CALLED AND I HAVE WRITTEN DETROIT TO NO AVAIL, MY LIFE WAS IN DANGER AND I FEAR THE DEALER AND THAT PARTICULAR CAR. I WILL ATTACH PICTURES.

Mileage: 5,000

Mar 6, 2018

REAR DOOR HANDLES DO NOT AUTOMATICALLY RETRACT AFTER OPENING FROM THE OUTSIDE, CAUSING THE DOOR NOT TO LATCH WHEN CLOSED, ALTHOUGH IT APPEARS TO BE CLOSED. EXTERIOR HANDLES MUST BE MANUALLY RETRACTED AFTER OPENING IN ORDER FOR THE DOOR TO LATCH CLOSED. VEHICLE WAS STATIONERY. THIS HAPPENS EVERY TIME THE DOOR IS OPENED AND HAS HAPPENED SEVERAL TIMES. BOTH REAR DOORS ARE AFFECTED. FRONT DOORS DO NOT APPEAR TO BE AFFECTED.

Mileage: 10,000

Jan 17, 2018

THERE ARE A LOT OF FUMES AND SMELLS GETTING IN SIDE WE HAVE TO ROLL ARE WINDOWS DOWN

Dec 7, 2017

THERE IS A RATTLING/TAPPING NOISE THAT STARTS AROUND 40 MPH. IT SEEMS TO COME FROM THE PASSENGER SIDE DOOR AREA & GETS PROGRESSIVELY LOUDER AS SPEED INCREASES. ONE DEALERSHIP TOLD ME IT WAS A PLASTIC PROTECTIVE SHIELD UNDERNEATH THE VEHICLE & THAT ALL 2017 FORD ESCAPES DO IT. I DID RESEARCH ONLINE & COULDN'T FIND ANY COMPLAINTS THAT WERE SIMILAR. I CAN ALSO FEEL HEAT COMING FROM THE DRIVER FLOORBOARD & MOVEMENT UNDER THE CARPET AS IF THE EXHAUST SYSTEM IS MOVING UNDER THE CAR. THE GAS PEDAL ALSO CLICKS ANYTIME YOU TOUCH IT.

Mileage: 35,000

Nov 12, 2017 Fire

I WAS DRIVING MY 2017 FORD ESCAPE TITANIUM AND STOPPED AT A STOP SIGN ONE BLOCK FROM MY HOUSE. I WAS ON A RESIDENTIAL STREET. AS I STARTED TO GO, MY CAR STALLED. I PUT IT IN PARK AND TRIED STARTING IT AGAIN. IMMEDIATELY I NOTICED SMOKE COMING FROM THE HOOD. I JUMPED OUT OF THE CAR AND IMMEDIATELY CALLED 911. A PASSER BY BROUGHT A FIRE EXTINGUISHER AND I CALLED MY HUSBAND AND HE SHOWED UP. THEY BOTH TRIED TO PUT FIRE OUT. THEY COULD NOT GET THE HOOD LATCH OPEN AND COULDN'T GET THROUGH THE SIDE WALLS TO PUT THE FIRE OUT. THE FIRE DEPARTMENT SHOWED UP AND THE CAR WAS ENGULFED IN FLAMES. I HAVE NO IDEA WHAT CAUSED THIS TO HAPPEN.

Mileage: 8,800

Nov 4, 2017

THE ENGINE WARNING LIGHT STAYS ON

Mileage: 16,000

Nov 2, 2017

SUN ROOF EXPLODED WHILE DRIVING

Mileage: 6,400

Aug 23, 2017

THERE'S WHEELS UNDERCARROAGE IS RUSTED AND WITHIN 4 MONTHS. I LIVE IN A STATE THAT ISN'T IN THE RUST BELT. I SAW RECALLS FOR THE FORD ESCAPE IN THE RUST BELT FOR THE SAME PROBLEM. IT APPEARS SOME OF THE VEHICLES OUTSIDE OF THE RUST BELT HAVE THE SAME ISSUE AND IT IS A SAFETY CONCERN. WHEN DRIVING THE CAR IS MAKING A CRUNCHING NOISE AND VIBRATES. IN REVERSE THE GRINDING NOISE INCREASES. DEALERSHIP SAID FORD MOTOR COMPANY DESIGNED IT TO RUST AND CALLED IT "ENGINEERED RUSTING". DEALERSHIP AND FORD BOTH SAID THEY WILL NOT ADDRESS THE DEFECT. THIS SO THE SAME ISSUE ON A RECALL IN THE RUST BELT. I'M NOT INNA RUST BELT YET WE HAVE THE ISSUE AND NO ONE FINDS IT A SAFETY ISSUE.

Mileage: 5,000

Aug 1, 2017

MAKING A NOISE UNDER THE VEHICLE ON THE PASSENGER SIDE WHILE IN MOTION SHORTLY AFTER I FILL THE VEHICLE UP. THE AIR FLOW GOES UP AND DOWN ON ITS OWN AND MY CELL PHONE WILL NOT PROGRAM IN

Mileage: 800

Jun 22, 2017

MY CAR WAS RUNNING, BUT PLACED IN PARK, AND I WAS RUNNING TO GRAB SOMETHING FROM MY HOME. AFTER I EXITED THE CAR, I NOTICED MY CAR WAS ROLLING DOWN MY SLANTED DRIVEWAY, AND I RAN TO STOP IT. UNFORTUNATELY, THE CAR HIT ME AND RAN ME OVER RESULTING IN A BROKEN ANKLE. I BELIEVE THE CAR SLIPPED OUT OF GEAR WHILE IT WAS RUNNING, AND REVERSED DOWN THE DRIVEWAY.

Mileage: 1,500

May 19, 2017

I WAS UNLOADING GROCERIES FROM MY GROCERY CART AT THE REAR OF THE CAR WITH THE TAIL GAIT IN THE UP POSITION, SWINGING FROM THE GROCERY CART TO THE CAR WITH THE HEAVIER ITEMS, WHEN UNKNOWINGLY, MY FEET MUST HAVE ACTIVATED THE GAIT TO START CLOSING. NEXT THING I KNEW, MY HEAD HIT THE GAIT VERY HARD IN THE TEMPLE AREA, STUNNING ME AND MAKING ME DIZZY. THAT HAPPENED 5 HOURS AGO AND I HAVE A SIZABLE LUMP ON MY HEAD, AND AM WORRIED ABOUT A CONCUSSION.

Mileage: 800

Apr 21, 2017

THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE MOUSE ATE THROUGH COOLANT LINE I WAS STRANDED. CAR IS BRAND NEW !!!

Mileage: 5,000