2020 FORD ESCAPE Electrical System Problems

The contact owns a 2020 Ford Escape. The contact stated that the infotainment system screen had turned off while driving, requiring the contact to pull over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the infotainment system screen became operable. Additionally, the contact stated that the rearview camera was inoperable while reversing. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

By dong my own research, I found out it was the AWD Module. It's not grounded correctly. There are multiple, long detailed forum posts on this. Here is one: [XXX] I verified my AWD drive module was indeed not getting enough power do to the grounding issue, which sends a cascade of other faults including the anti lock breaks, collision detection, driving modes, cruise control, auto hold, hill park assist. ALL are non-operational. Now my AWD module does not even show up with a OBD scanner. This should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to the local dealer for an unstated recall repair. Upon retrieval of the vehicle, the pre-collision, driver assist, and cross traffic systems were inoperable. The vehicle was taken back to the local dealer, where the modules were updated, but the failure persisted. The tire pressure fault message was displayed, and the rear bumper sensors were inside the vehicle. The manufacturer was contacted and informed the contact about diagnostic testing, but no assistance was provided. The failure mileage was approximately 65,188.

Mileage: 65,188

When the interior of the car gets hot, the gear select dial will not rotate out of park. This has occurred on 5 separate occasions. Eventually the interior of the car cools down enough to shift, but that can take anywhere from minutes to hours, leaving the vehicle and its passengers stranded until the selector shifts. This same problem has been reported by several others on the Ford Escape forum.

2020 Ford Escape Sunroof Shade Repair In my case, the curtain sags, obscuring the rear view. This is a design flaw that Ford should correct. The sunroof shade fails to operate correctly. It becomes detached, jammed, or cannot slide properly. Many owners have reported the same issue online, including in discussions such as this one: Reddit discussion]. This poses a potential safety issue if the glass or shade breaks or obstructs visibility.”

On 9/15/2025, my 2020 Ford Escape SE began experiencing serious electrical and shift system issues: hard downshifting, “Shift System Fault” warning, inability to go into park, and failure to shut off without disconnecting the battery. I confirmed a related PCM recall was active and had the vehicle towed to Art Hill Ford for diagnostic and recall service. The dealership refused to perform the PCM recall, claiming my issue “didn’t match” the symptoms — despite clear electrical failure. Instead, they diagnosed a park pawl solenoid issue without scanning or physically inspecting the vehicle. I was told the issue was resolved, paid ~$1,400, and picked up the vehicle. Within 24 hours, new and dangerous transmission issues arose: harsh downshifting, loss of power, sudden high RPMs, and dashboard warnings. I became stranded in the middle of the road and had to have the car towed again. After this second visit, the dealer claimed there were metal shavings in the transmission and now says I need a full transmission replacement (~$10,000). These shavings were not reported during their first transmission disassembly — which is highly suspicious and may indicate the damage was caused during or after their service. Replacing transmission fluid on high-mileage vehicles (mine has ~132,000 miles) is known to be risky and can cause internal failure if not done carefully. My transmission had no mechanical problems prior to this visit. I now believe the dealership’s misdiagnosis, failure to perform the PCM safety recall 1st, and service caused a safety-critical failure that they are refusing to take responsibility for. I am a veteran with a pregnant wife — we depend on this vehicle. Ford corporate has not provided assistance. This situation has left me without transportation and potentially with catastrophic repair costs due to service-related damage.

I turned in a safety problem on my 2020 Ford Escape yesterday (tracking number 11688297), and now, with the same door (driver door), the electrical window is not working. I received a letter on 9/11 stating that this issue was known. Is there a recall to fix the door and repair, if any, electrical issues within the door?

Car has self started in my garage 3 times in the last two weeks, just now it did it again. This is very dangerous, could hurd someone or burn my house down. This needs to be looked into.

Summary: Failure of AWD/transfer case control module causing loss of multiple safety and driveline functions. Vehicle is currently being repaired at Ford dealership so will have already been corrected. While driving, multiple dash warnings appeared: “Service AdvanceTrac,” “AWD Not Available,” “Hill Start Assist Not Available,” and “Drive Mode Not Available.” The vehicle lost all all-wheel-drive functionality as well as traction/stability features. Dealer diagnosed an internal failure of the AWD/transfer case control module. Safety Impact: This failure disables critical safety systems (AdvanceTrac stability control, Hill Start Assist, AWD traction). In poor weather or emergency maneuvers, loss of these systems could increase the risk of crash. Repair Estimate: Dealer quoted ~$1,070 for replacement of AWD control module (parts, labor, and programming). Concern: This is a major driveline and safety system failure at only 40,000 miles. Ford previously acknowledged AWD module defects in 2020 Escapes under Customer Satisfaction Program 21B19, which suggests this may be a broader issue that warrants investigation or recall.

There are many thousands of Ford Escape owners with this same issue. The shifter knob will not shift out of park in hot weather, sometimes taking 20 to 30 minutes for the vehicle's interior to cool sufficiently to shift into drive. Ford is ignoring this problem. I don't understand why they are looking the other way and not fixing this well-known issue.

Vehicle has active alerts for powertrain control module, and low boost pressure with the turbocharge along with emissions codes P0299, P0496 and P0456. The vehicle is constantly going into deep sleep mode. While driving the vehicle started to enter safe mode. And displayed an alert that said please turn ignition on. The dash and screen went black like vehicle was off but it was still running. This happened multiple times. My vehicle also will not start after pumping gas so I have to leave vehicle running every time I pump gas. My vehicle will not pass NY state inspection because of the recalls.

My Ford currently has 80K miles on it with no accidents and all recalls fixed by the dealer. This morning when I was driving my kids to school, a light I've never seen appeared on the bottom right hand side of the drivers screen. The light was a red triangle with an exclamation point inside of it. Not long after I noticed the light, we started to smell something burning and our car began loosing power. I pulled over immediately and turned the car off. I googled the meaning of the light. Apparently, it was a "Stop Safely Now" light. The various reasons online could not pinpoint any reason I could come up with. I popped the hood, checked the oil, coolant, and I checked that the hybrid battery located in the trunk had a good connection. Everything was fine, as far as I could tell. When I restarted the car, after about 15 mins of investigations and online research, the light was gone and so was the smell. However, now I am super nervous to drive this car on the highway. What if that light comes on again and I loose power when all the cars around me are driving 70 mph? The chances of getting rear ended and seriously hurt are a very real possibility. What if my kids are in the car? I'm scared.

My Adaptive Cruise Control, Blind Spot Warning, Rear Cross Traffic Warning, Pre Collision warning all quit working and just flash across the screen, my light indicators for blind spot on my side mirrors quit working, my back up camera just has a bluescreen, there is no audio so no alerts can be heard and my sync doesnt work it has the screen but wont let you hear anything so yes I drive a bit away to work not having these features has been a major safety concern I have almost backed into someone because they were in my blind spot and no warning lights or warning sounds I have perviously went to a dealership for four active recalls they only look at the powertrain one there was one about spot welds nothing was done about either they broke like within the first few months of me having the car I have never received anything on extending my warrenty partly because I moved I guess but they basically told me when I was there for the recalls I would have to come back and pay for them to look at the rest which I said I wasn't aware that I had to pay for something that was a safety concern so then I contacted the place where I purchased the car that was 2 weeks ago they still have not contacted me back after several attempt and no response I then got on chat with Ford gave them a list of what was going on and they have yet to respond either but it was read just being ignored at this point and I'm at the end of my patience these are major safety issues I haven't even had this car a maybe a year if that and no one care to help I was told there was nothing wrong with anything basically I would have to wait for something to happen when I went for the recalls

1) confirmed after many service trips that a wire in the engine harness is being pinched causing my check engine light to come on or off depending on if the wire is currently pinched or not. i took my car in a couple times and was told that they could not do anything if the engine light is not currently on, even when i could read the error to them from my app. 'service engine soon due to an electrical fault' this made evething even harder because when the engine light would come on was unpredictable. after recall work my care was always returned with no engine light shining, i was hopefull those recalls was what i needed, after a short time the engine light would come on and off again. i kept bugging about the light and FINALLY they dug deeper into the issue and found the wiring harness issue. SHORTLY after my warrenty expired, and would not fix it with out cost.. even though i could show... by the alerts in my app that this had been an issue long before the warrenty expired. the car was a demo sold as new and i had my first notification within the first few months of having it. 2) Door Recall- i was told would take months to fix due to not having parts. my window currently does not work due to issues that caused the recall. 3) car stalls after fueling most of the time. 4) RPMS jump high randomly 5) plastic sunroof piece fell off.

Around the 38,000 mile mark on our 2020 Ford Escape we received many different errors (AWD Fault, ABS, AdvanceTrac Service, Hill assist, etc). I found out via NHTSA and other forums that this is a common issue in the vehicle from the AWD module, and although it is AWD related, it is not eligible for the Powertrain warranty per Ford because it is an electrical component. I declined the $1200 repair at the dealership so I could first call Ford Customer Service, at the recommendation of the dealership, though the Service Tech did mention it is a safety concern because the ABS is apparently also controlled by the AWD. After a couple different calls to Ford, they have refused to acknowledge that it is a manufacturer defect, or pay for the repair. With no help from Ford, I have no other option than to file a complaint here. Based on other resources online, the issue seems to stem from improper grounding of the wiring on the AWD module.

All the TPMS sensors have had to be replaced on the Escape with under 51K miles on them. The Ford Dealer admitted this is a serious Safety issue and have had numerous complaints.

My key fob stopped working due to BCM not being able to communicate.

A module is causing communication issues in the car between its and the key fob causing the car not to be able to start at all. It has been at the Ford dealer [XXX] for over a month now and they are unable to remedy the situation. They claim they can’t update the software or can’t find out what’s wrong with the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2020 Ford Escape Hybrid experiences complete electrical failure - battery saving mode followed by total power loss. Ford has published Technical Service Bulletins SSM 49990 (NHTSA ID: MC-10199655-0001) and SSM 49574 (NHTSA ID: MC-10187983-0001) addressing this exact issue through ABS module programming. However, both my local Ford dealership and Ford Customer Service claim these documented TSBs do not exist in their systems. This appears to be systematic denial of safety-related warranty repairs for a known defect. According to my research, some of Ford owners could receive a 8 year Hybrid component warranty through these TSBs. It seems to be a typical pattern for Ford to avoid warranty procedures by denying TSBs. I have records of the calls. I cannnot upload it from this page

obd communication with emissions and state safety inspection. Ford knows -- will not fix under recall

All kinds of warning lights come in and stay on, which a lot of people are having the same issue which is due to a faulty sensor module.. I almost hit a truck who pulled out of a parking lot once I was on top of him ( was trucks fault) and no warning lights were functioning properly. There's also a recall for a fuel injector issue that ford is taking their sweet time to remedy, but technically I'm driving a time bomb that st any moment this fuel injection issue could crack and leak and cause a fire. And I'm not about to lose my life because of it. I've contacted ford for a lemon law buyback and they are taking their sweet time in that. No warning lights are functioning properly causing a danger for me to drive it. But I have to have a reliable care to get to dr appts and to shop for groceries. Something has got to be done about this. And further more when I purchased this car used I questioned the salesperson at the used car lot about this recall paper that was in the glove compartment about the recall on the fuel injection. He told me it was nothing. Bull!!! Why have that paper in the car if there wasn't a recall for the fuel injection when I bought it back in July 2023. No dealership should have the right to sell any car with a recall already in place. I want to sue the used car dealership for selling me this lemon. The car dealership was key auto of Somersworth nh but now they have a new place in Rochester nh...they should be held accountable for selling me the vehicle with a recall already in place. Ford said recall didn't go into effect till 2025, but why have a document in the car about it when I purchased car in 2023. Makes no sense.

I have a recall been having this problem for months told them what was going on they said nothing was wrong. Months later recall got called for the fuel injector and replacement of high fuel injectors im a single mother. Check engine came on when I gas it..it won't go or goes slowly then takes off into gear

Warning lights coming on and staying on unless I press ok on steering wheel. Warning lights are: pre-collision assist not available, and fault service required, and off, and traction light comes on and stays on.

My vehicle had been driving great up till about three or four months ago. It started losing speed, stalling and would not accelerate unless i pressed the pedal to the floor which I had to do in order to avoid an accident. All while this was happening the service light with the 🔧 would comes on, but once I cut the car off and started it up again the next day or after running multiple errands the service light would be gone and my car would drive normal so I thought it was just a fluke and I didn’t worry about it again. Until now!!! Just today my car would not start and at the same time I would also get a warning saying, start the car or cut the engine off as I was trying to start the car so that was crazy. And in order to get it started I had to get the battery jumped, after that it would start right up. But later if I tried starting the car up again it would barley start up without multiple attempts of me pressing the push start, and pressing down hard on the brake pedal and to top it all off my car is losing speed and stalling again.. So because of this I had the battery, terminals, starter, and alternator tested and they said everything is fine so none of that is causing my car not to start up. While trying to find a solution and get a estimate on repairs, I found out my car model has three recalls on it but from what I can see non of these recalls should cause any of these issues. Still I made a appointment to drop it off tomorrow so they can fix the recalls and hopefully figure out what the problem is and fix these other issues. Any who, I thought I should share this just in case others are having these problems and maybe Ford will correct these hazards. Thank you.

I am the owner of a 2020 Ford escape. My vehicle falls under the recall dealing with defective fuel injectors. The dealership preformed the suggested service or installing the drain tube and updating the software. I’ve been noticing that my vehicle has a slight hesitation while accelerating in speed and I would periodically smell the strong scent of gasoline, but no check engine or warning lights ever come on. Here recently while driving, my car started slowing down unexpectedly by itself and started idling extremely rough, almost like a tractor and the check engine light came on. I pulled over in the nearest parking lot, turned the car off and looked under the hood but didn’t see anything out of the norm except a small wet spot on the engine cover and there was the slight smell of gasoline. I didn’t think anything of it because I had recently had my oil changed and thought it was probably just a slight spill from there they and refilled the engine oil. I was able to restart my car and everything seemed to have went back to normal. I was able to drive my car to the nearest auto part store where they were able to run a diagnostic scan to see why my check engine light was on. The scan pulled two error codes: the first one being P0302 which is a cylinder 2 misfire, and the second one being P3402 which is a Cylinder 1 Deactivation/Intake Valve Control Circuit Performance. I called ford to see what could be done and they informed me that there was currently no fix for my vehicle. And when asked what i should do the person on the phone told me to “drive the car until it was inoperable”. Which is absolutely crazy to me!

Underneath the transmission is a part that once damaged could emit steel into the transmission which causes damage to the transmission. Small pieces of steel. My technician said it happens to all the Ford vehicles mainly the Ford Escape and Ford has not provided a recall for this and it cost $3,500.00 to be replaced. I am disgusted that this damaged part that puts pieces of steel into the transmission could not be noted by Ford as a legitimate recall. Please see what you can do. It's been reported constantly. Thank you

When it's hot outside, the car will not shift out of park.

Subject: Safety Complaint – TPMS & Trunk System Failure on 2020 Ford Escape Hybrid I’m reporting two ongoing issues with my 2020 Ford Escape Hybrid that I believe are connected to a recall I’ve seen issued for other vehicles of the same make and model year. 1. Tire Pressure Monitoring System (TPMS): My dashboard only displays pressure readings for two of the four tires. The other two do not register at all, which makes it difficult to monitor tire safety. 2. Trunk Release Button Failure: The button to electronically open my trunk no longer works. I have to manually open the liftgate each time, which is not how the vehicle was designed to function. The last time I took my vehicle in for a recall-related service, I was told I would need to return to complete additional recall work. I never received follow-up communication, and my VIN currently does not show any active recalls, despite these ongoing issues and my earlier service visit. I have since discovered that other 2020 Ford Escape models have been recalled for failures related to the Body Control Module or related systems—which seem directly tied to my problems. I’m requesting a review of my case, as these failures could compromise vehicle safety. I’d also appreciate consideration for repair assistance or further investigation into whether my VIN should be included in the relevant recalls. Thank you for your time and attention.

When I push the driver window down and when I want to roll it up. The driver window don't go up i have to play with button by pushing it up and down for about 5 to 10 minutes. I have to keep pushing the button up-and-down or turn my car off, open my door it takes a minute for it to go back up. The passenger window goes up and on its on like for example i want to let the window up it comes down by itself. Ford has fixed the driver door panel for the window, but it's doing the same thing. My tire system, it doesn't give me the tire pressure. And when I put gas in my suv, my engine is revving up-and-down, and it cuts off. And when I'm driving, he doesn't want to go I have to push on the gas to make it go. But as far as the window, I have issues with that every single day ever since Ford fixed my suv. And the gas, every time I put gas in My suv make like it wanna shut off, and it do shut off. Sometimes when I put my foot on the gas after pumping gas. This is a ongoing procedure for me. This happens every single day, and every time that I put gas in my suv. This has been going on for about six months or more.

The contact owns a 2020 Ford Escape. The contact stated that the message "Tire Pressure Sensor Fault" was displayed for the rear passenger's side tire; however, the tire air pressure appeared to be normal upon inspection. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V635000 (Electrical System, Tires). The failure mileage was 78,000.

Mileage: 78,000

4WD module was failing. It affected hill braking, AWD and collision alert and other components. These messages popped up on my driver screen repeatedly. Safety was compromised in winter driving in snow with no AWD. Also, safety impaired with no collision assist available and all the other safety features related to the module . I took it in for repair eventually and dealer confirmed error(s) and replaced the AWD module. I got error messages for at least 2 months before I took it in. The car had less than 30000 miles and was only 4 years old when this started. It was repaired in December 2024.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. In addition, the vehicle failed to accelerate above 30 MPH. The vehicle was taken to the dealer where it was diagnosed with a failed high-voltage battery. The contact was informed that the high-voltage battery needed to be replaced. The vehicle was not repaired. The contact stated that the battery was the original high-voltage battery. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The contact was informed that the repair was not covered under warranty or recall. The failure mileage was approximately 105,000.

Mileage: 105,000

1) AWD module failed, 2) The failure of this module resulted in the deactivation of the Advance Track, Hill Start, and pre collison detection systems. 3)Dealer inspected and ran a diagnostics which into the problems listed above. 4)Manufacturer has inspected it. 5)The warnings and systems failure happen when the module failed.

The contact owns a 2020 Ford Escape. The contact stated while driving at approximately 40 MPH, the message "Low Tire Pressure Fault" was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the TPMS sensor needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V635000(Electrical System, Tires); however, the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and provided the same information. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 41,000.

Mileage: 41,000

May 2025 The following fault codes illuminated on vehicle start up. * AWD FAULT SERVICE REQUIRED * Hill Start Assist Not Available * Service Advance Trac * Pre-collision Assist Not Available. Wrench light illuminated on dash board. AWD and safety features disabled intermittently. OBD Codes: - C0090:18-6C Power Transfer Unit Actuator - Circuit Current Below Threshold - C0095:18-64 Rear Diff Unit Actuator ‘A’ - Circuit Current Below Threshold - C00A2:01-6C Drive-in Control Module Power Transfer Unit Control Circuit Driver. - C00A3:01-6C Driveline Control Module Rear Diff Unit ‘A’ Control Circuit Driver - P0562:00-AF - System Voltage Low on AWD Module. Appears to be AWD module failure.

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the "All Wheel Drive fault - Service Required", "Hill start not available", and "Pre-Collision assist not available" messages were displayed. The vehicle was taken to a local dealer, where it was diagnosed and determined that an undisclosed module needed to be updated and the battery replaced. The vehicle was repaired out-of-pocket; however, the "All Wheel Drive fault - Service Required" message was displayed again. Upon further investigation, the contact related the failure to an unidentified recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

Mileage: 72,000

AWD module failed at 20,000 miles

The vehicle has two indicator lamp warnings. One warning for a rear seatbelt monitor fault and one warning for the driver's seatbelt monitor fault. When these seatbelt monitor faults occur the airbags throughout the vehicle are no longer operational. The safety risk of not having operational airbags is extremely high and puts all passengers at risk of serious harm or death. The vehicle is currently at a local Ford dealership undergoing diagnostic testing.

When I go to start up my vehicle it stalls before it turns on. And everytime I put gas in my car it shakes as if it wants to cut off.

The contact owns a 2020 Ford Escape. The contact stated that while entering the vehicle, the driver's side door squeaked with an abnormal popping and metallic sound while opening and closing the door. The contact stated that while the vehicle was idling or stopped, the engine made abnormal sounds while the vehicle surged forward, and the vehicle turned off before the contact continued driving. The window failed to lower and raised upwards intermittently. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the door had a hairline-sized fracture and needed to be replaced. The door was replaced 3 times under warranty; however, the failure persisted. The manufacturer was informed of the failure and a case was opened. The failure mileage was 26,342.

Mileage: 26,342

The contact owns a 2020 Ford Escape. The contact stated that the engine continued running after turning off the vehicle. The contact stated that upon opening the hood, the engine turned off as needed. The contact stated that the message "Hood ajar - Stop Safely, Close Hood" while the hood was securely closed, and the message “Charging System - Service Now" was displayed. The contact related to the failure to NHTSA Campaign Number: 24V954000 (Electrical System). The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in the recall. The dealer diagnosed the vehicle and determined that the failure was related to wires underneath the bumpers. The dealer was in the process of taking the bumpers apart for further diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included under recall because of the manufacturing plant the vehicle was built. The failure mileage was 74,880.

Mileage: 74,880

The contact owns a 2020 Ford Escape. The contact stated the vehicle failed to start as intended. The contact waited for a while to restart the vehicle. The check engine warning light was illuminated. The vehicle was driven to O'Reilly's to be diagnosed. The vehicle was diagnosed with an undisclosed emission code. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 106,000.

Mileage: 106,000

When riding down the road once the car heats up it jerks like it's going to cut off going down the road and you can smell has it has just recently started doing this.

First Ford had issues a Customer Satisfaction Program 21B19 was issued to all Ford dealers on April 9, 2021. Then they put out a TSB 23-2061 which my vehicle is part of but says it is not covered under warranty. There are MANY 2020 FORD ESCAPES with this issue. Seems to be just gas vehicles 1.5 and 2.0l engines. My vehicle was not covered along with many other vehicles. Then they even put out a The contact stated while operating the vehicle, the messages "Hill Start Assist Not Available", "Pre-Collision Assist Not Available", "Service Advance-trac" and "Service All Wheel Drive" remained displayed. The vehicle was taken to the local dealer who diagnosed that the All-Wheel Drive module was faulty and needed to be replaced. The vehicle was not yet repaired.

The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the contact was locked outside of the vehicle; however, the key fob was within range. On another occasion, the contact attempted to start the vehicle using the key fob and the manufacturer app however, the vehicle stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the battery was dead and needed to be replaced. The VIN was not included in NHTSA Campaign Number: 24V954000 (Electrical System). The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,470.

Mileage: 60,470

Awd fault. Module needed replaced

Driving down road and came to stop sign and vehicle engine turned off due to start/stop feature and would not turn back on. Received alert battery was going into deep sleep mode. While stuck at stop sign. Had to put in park, turn vehicle off and back on to proceed to move. This is 3rd time see pic of happened Also separate issue the computers sync 3 software will not take and now the screen doesn't work, remote start won't work, gps doesn't work had you drive around in circles.

Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.

Car will stop locking it won’t lock from the door, or automatically, or with the remote.

The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.

Mileage: 16,900

The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.

Mileage: 95,000

The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed

AWD fault service required see manual Pre-collision assist not available Service advance trac Hill start assist not available. These are the codes that popped up when I started my car this morning. Escape has 74,000 miles on it. I got this warning one other time about 20,000 or 25,000 miles ago and it went away. This Time every time I start the car I get this warning. After a Google search I found many other drivers reporting this issue with the 1.5 and the 2.0 model engine. The AWD drive control model ground is the issue. This forum here found the issue and found a work around to fix it: [XXX] . Would be nice if Ford would fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wrench light came on car lost power running high RPMs and hard shifting

Dashboard light with wrench icon and message AWD Fault Service Required appeared, along with multiple other alerts including Service AdvanceTrac, Pre-Collision Assist Disabled, Hill Start Assist Not Available. Could feel handling of vehicle had changed, no other indications of issue. Upon inspection at dealership, it was determined AWD Control Module needed to be replaced. Dealership noted this had been an issue with multiple other 2020 Ford Escapes. Repair not covered under Powertrain Warranty, despite the fact that malfunction of this module can cause loss of power distribution to the wheels. While there had been a Customer Satisfaction Program notice issued for select 2020 Ford Escapes (21B19, issued April 9, 2021 and expiring April 2022), my VIN was not included.

AWD Module failure

Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.

I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.

My AWD module stopped working for no reason WHILE DRIVING! My car’s dashboard lit up like a Christmas tree stating for me to pull over safely, AWD fault service required, Hill start failure, pre-collision failure, and the stability and traction control failure light was on as well. My car was towed to my local Ford dealership. I researched what in the world could be going on with my car. I typed in the exact warnings displayed by my car and MULTIPLE articles about the AWD module failing for countless other 2020 Ford Escape cars! I also saw there was a RECALL on this module back in 12/2021-04/2022. They are saying my car is not apart of that recall though??? How when my car’s AWD module FAILED JUST LIKE THE RECALL STATED! This is happening/happened to hundreds of other 2020 Escape owners! This recall should be EXTENDED to every owner of the 2020 Escape experiencing AWD failure! This is a HUGE SAFETY RISK! Your car literally just stops working while driving. I got extremely lucky that I was already pulling into a gas station when this happened to me. I can’t imagine what could’ve happened if I were driving on the interstate when this occurred, which is EXACTLY what I was going to be doing after fueling up!

The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side window failed to roll down while depressing the window switch. The contact stated that the failure was a recurring failure and was previously repaired at the dealer. The contact stated that a while afterward, the rear passenger’s side window failed to roll down while depressing the window switch. The vehicle was taken back to the local dealer and remained for the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.

Mileage: 18,600

The vehicle is a 2020 Ford Escape SE with 53,000 miles. Recently, The message screen began flashing messages AMD OFF, Hill Start OFF, Collision Warning OFF. Based on social media, this appears to be a common problem with the 2020 Escapes. According the Escape owners, dealers first check software and if not the issue a electronic module is replaced at a cost of up to $1100. Some of the failures reported were on vehicles with 20,000 miles or less. Aside from cost , there is a safety concern that module overheating may cause engine fires. The vehicles should be recalled for this concern.

The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return

I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.

Back door of my ,2020 Ford Escape SE, is stuck closed! Won't open at all with key fob or buttons on driver side or button on back door. Multiple times before it got stuck closed, the door wouldn't latch properly and bounce open randomly over bumps in the road!

AWD fault at 58,000 miles. AWD module has to be replaced at approximately $750. Power train/drivetrain warranty good for 60,000 miles. Was informed at the dealership that it wasn’t covered under the power train/drivetrain warranty. I have read several complaints from owners having the same issue. Ford needs to offer a recall and reimburse all funds.

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle parked, the contact was unable to start the vehicle. The vehicle was restarted after an hour. On another occasion, while turning left, the vehicle lost motive power. The vehicle was turned off and restarted. The vehicle was taken to a dealer where it was diagnosed that the battery needed to be replaced and codes for the PCM, and headlamp were retrieved. The vehicle was repaired. The vehicle was taken to a dealer where it was diagnosed that the A/C compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.

Mileage: 31,000

AWD module has failed and per FORD is not covered in replacement cost. Multiple error messages about forward collision, AWB and adaptive cruise control. This module was covered un a previous customer satisfaction program (Customer Satisfaction Program 21B19) and in multiple issues noted in on line forums should be taken up for a recall. Vehicle appears to run more poorly and thus could put myself and passengers at risk for accident. The error shows up every time the vehicle starts up. I see there are over 40 complaints listed here and I am sure there are more.

The shift selector locks in park when it gets hot. Several times the car has been disabled due to the shifter being locked in park. The car is in the driveway not allowing for our other car to reach the street. If we had an emergency we were without a car. In addition, no vechicle could get to our house. When the shifter is cooled down it will operate. Meaning that left over night or using some cooling device - like a plastic bag filled with ice water - applied directly can free the shifter up in an hour or so. This issue is mentioned frequently on the internet by other Ford Escape owners. In some cases they claim that Ford actually acknowledged the issue and had a dealer replace the shifter assembly at no cost to the owner. We do not feel safe with no access to transportation due to a disabled vehicle blocking our driveway.

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 20–40 MPH, the vehicle was vibrating abnormally. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle was working as designed. The vehicle was taken to the local dealer, who completed a test drive and informed the contact that the vehicle was in ECO Mode and recommended driving the vehicle in SPORT Mode. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 18,000.

Mileage: 18,000

I was driving home and all error lights came on. When I got home, my ford app said transmission failure, awd failure, hill start failure and pre collision failure. All of these are necessary to not get in an accident. I called the ford dealer and brought the car in for diagnosis ($200). Ford called a few hours later and said the AWD module is bad and needs to be replaced ($1k).My ford only has 36k miles over 4 years and I’m the original owner. The vehicle has never been off road or abused in anyway. I see hundreds of people online complaining about this module going bad at such a short time. This should be a recall since ford knew about it with the 2020 vehicles but won’t replace with their 5year 60k mile power train warranty. It’s actually affecting my cars performance as I cannot use AWD and car runs sluggish.

Front passenger door is coming apart - literally the inside structure is separating from the frame of the car. The driver door is automatically locking even when key fob is in the car. When rolling up windows- the Automatic windows continue to roll up and down without touching the buttons. Engine is puttering upon start up- low idling. The engine cuts out when pressing gas upon driving.

Driver side door is literally falling off. The hinge is broken and the dealer says although it is a known issue Ford will not cover it. I cannot open the door or else will not be able to close it again. It took two men to close it once it broke and I've been using the passenger side door to enter and exit. I have 2 small children. All electronics inside of door are now non-functioning. Dealer wants $3,000 to repair. Not sure how a non-functioning door is not a safety issue. There are times when you may have to exit a vehicle in an emergency situation (like when it's on fire, in an accident, etc.) not to mention when you're driving down the highway and the door flies off.

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.

The lift gate won't open. The "enable" and "disable" options on the vehicle screen are greyed out.

Both front doors have broken spot welds. The driver’s side window will not function properly— it only goes 1/3 of the way up and down when the vehicle is in use. There is also a loud popping sound when the door is opened.

Replaced AWD Module at 49,134 miles - four months after purchasing from a Ford Dealer. It is obviously a faulty module with all the complaints online. Individuals shouldn't have to spend a fortune when Ford knows there is/was a problem with the part, and failed to recall it and perform its due diligence. Ford makes the money and individuals keep going into debt. They need to be held accountable. Multiple repairs shops are aware of the problem! The safety of drivers/passengers is at risk.

Consistent metallic cracking noise heard when opening side door. I cannot completely open the door without the door making this noise and it feels like the door could come off at ant time…..I have to gingerly open the door on entering or exiting the vehicle. Also, the Driver side window does not completely go up and down when door is closed. Dealer diagnosed issue as: BY001 DOOR HINGE BROKEN/DAMAGED. WILL NEED TO BE REPAIRED BY BODY SHOP. DAMAGE HINGE IS PUSHING INTO DOOR FRAME MESSING WITH WINDOW MECHANICS. The mileage is only at 37,835 and has only been driven for commuting to work/home, grocery shopping and very few leisure trips. It has not been in any accident or abused in any way.

Rear View displays on screen while driving forward! Screen also goes blank and is non-responsive!

My left side door. The door is making a popping/cracking noise the window won’t go down because the welding broke off

AWD Module failed, deactivated all traction control, all wheel drive, pre-collision alert, emergency breaking. Module failure is known issue to Ford

Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you

Drivers side Front door pops when you open or close it drivers side window won’t let down all the way lift gate doesn’t work most of the time but the most scary issue is riding down the road radio screen will read turn engine on or shut off to save battery this car is only 3 years old I shouldn’t have these kind of issues

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.

The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.

P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.

For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.

About 3 weeks ago now I opened my driver door and heard a loud cranking followed by a poo, the arm bar weld on the door just broke, had to shut the door from the outside and as a result I don't have control over my driver side window and all the power locks in the vehicle are shot. In addition to this my electrical is going crazy, I have the dash lights set to off but when I remove key or open door all the lights come on and I have to click the button back and forth to get the lights to shut off. This has resulted in a dead battery once for not catching it acting up. I'm extremely concerned about the safety on this vehicle I have had it less then 3 years and it's had several recalled issues fixed already. I can't afford a whole new door so please recall this spot weld!!

AWD module needs to be replaced in my 2020 Ford Escape. Seen a bunch of other posts online with people having the same thing. Happened at 32K miles. Have a series of messages every time I start car relating to this issue: Service Advance Trac, AWD Fault Service Required, AWD Off, See Manual, Hill Start Assist Not Available, Pre-Collision Assist Not Available.

The car stops while I’m driving isn’t the first time almost got hit couldn’t turn the wheel or press breaks engine light kept coming on and so does the battery

Loud popping noise when opening driver side door, feels like the door is starting to slip, at times have trouble closing, now the window when rolled down will not roll back up. Popping, cracking noise started 3+ months ago, have call into dealership at this time. Not able to use the window at all now and not sure the door will stay continue to be usable.

The AWD module failed-- it is at the dealer for repair now. Several errors popped-- pre-collision, hill assist, AWD, traction control all turned off The dealer determined the AWD module needed to be replaced. The error codes popped up and I brought it to the dealer within three days. Ford states this part is not covered under the "bumper to bumper" warranty, which expired four months ago. It is not part of the powertrain warranty, which is still active. The same make/model/year produced at the same plant had a Customer Satisfaction Program to replace this part, but it only covered a very small window of dates.

The AWD module failed-- it is at the dealer for repair now. Several errors popped-- pre-collision, hill assist, AWD, traction control all turned off The dealer determined the AWD module needed to be replaced. The error codes popped up and I brought it to the dealer within three days. Ford states this part is not covered under the "bumper to bumper" warranty, which expired four months ago. It is not part of the powertrain warranty, which is still active. The same make/model/year produced at the same plant had a Customer Satisfaction Program to replace this part, but it only covered a very small window of dates.

Driver side door hinge/weld breaks. The metal pops, makes a loud sound, door then has to be forced shut. Due to this the window and lock does not work. Driver side door broke first and now the passenger side door has done the same exact thing.

My driver side door began making a grinding/creaking noise when opening. It was rather alarming as it was loud and extremly noticibale everytime I would open AND close my door. At one point, I had opened my door while doing errands and I could not actually push the door closed without some physical force. Now the door makes a more hollow creaking sound while closing and opening the door. Recently, my driver side window has since malfunctioned (does not go down). I can push the button for it to go down, but it only moves two inches before it stops completly. I use my vvehcile to communte to and from work and to transport my children to school and back. This safety concern is alarming as the safety of myself is at risk if ever in an accident, potentially not being able to open the door or even the door unlatching while driving at highway speed of 120kms. I have voiced my concerns to my FORD dealership but due to not purchasing extended warranty at time of purchase, It is not covered and recommened to take to an autobody shop for servicing. The technician noted "it can be quiet expensive". There are no warning lights.

Radio/Bluetooth system has completely stopped working in the middle of driving. It made all the lights in the car go crazy. The car shut off and cut back on while I was driving down the interstate. Now the radio/Bluetooth will not come on and we are a hands free state. It is a hazard when I have an emergency call and cannot speak to the caller via bluetooth.

Front driver door makes popping sound and window won’t work. Car is 2020 and dealership is telling me that it’s not covered.

On the dates of Saturday, September 9, 2023, Monday, September 11, 2023, and Sunday September 17, my car stopped (with Start/Stop activated) in traffic, rotated the gearshift to park, would no let me manually rotate the gearshift into neutral, nor could I restart the vehicle. I had the battery replaced on Saturday, September 9, 2023, towed to my local Ford Dealership on Monday, September 11, 2023. On Thursday, Septmeber 14, 2023 I received my car back, and my vehicle shut down for the third time on Sunday September 17.

While driving on the highway my dash kept flashing all these different errors , my car kept changing the way it was driving . I got off went to ford dealer ! They said probably a sensor can’t look at it for 10 days and yes it is fine to drive . I did not think so ! I brought to my mechanic , replaced AWD module ! Which has been found to be an issue in this vehicle ! I felt unsafe . There have been recalls on this issue ! They say had do be built on a certain date ! Really , not if you keep searching ! It should be covered under drive train. Safety issue ! The lights going off are a distraction in itself .

Driver door - one day, without prior warning, when opening or closing the door, it makes a popping sound as if a hing of some sort is broken. The door does not remain in an open position when getting in our out. Consequently, the drive window only opens about 2 inches.

The vehicle information screen "APIM" froze, went black then after re-starting the car seemed to be reset. The large screen then showed only the back-up camera while in drive. The screen display is not the same each time the vehicle is started. It could be black or show partially such as the navigation system or the radio. The vehicle was taken to the local dealer for servicing the malfunction a recall and the driver door limiter problem. the vehicle was returned with the recall corrected instructions for the door repair but the APIM is still broken. the part for repair is on back order, the timeframe for replacement is unknown.

My main car display is dying and it’s also my way into the car, diagnostic reporting and navigation. Navigating is harder with out main display freezing or not working at all. Also my blind spot sensor goes off at random times in which nobody had a answer for me on a fix for that.

Driver side door front is making a creaking sound like a popping noise when opening.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the electrical system was behaving erratically. The vehicle was repaired, but the failure reoccurred with the keyless entry failing to lock or unlock the vehicle and the vehicle failing to recognize the key fob. Additionally, the infotainment system was inadvertently changing the radio station and the lights were turning on and off independently. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic control module. The contact was informed that the module needed to be reset. The vehicle was repaired; however, the failure became a recurring failure. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 20.

Mileage: 20

Driving vehicle and AWD became disabled, received a major power train fault, and pre collision system disabled as well as other safety issues. Took to ford dealer and they said it was the AWD control module that caused the faults but this was not covered under powertrain warranty. There was a customer service program for this for 2020 escapes but my vin was not covered. It is identified as a powertrain fault so how is that not covered under powertrain warranty.

My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.

The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.

At around 66,000, I opened the driver's side door and noticed a popping sound when the door opened wide. I investigated a bit and noticed the door welds were cracked. The workaround was to only open the driver's side door slightly when entering and exiting. Then the driver's side window began behaving erratically. It could lower slightly but then may roll back up or roll all the way down without human intervention. Then, if it was lowered, you may have to help guide the window back up to the top using the button and pulling the window upward. I do not know if this issue affects the integrity of the door, and if it is at risk of becoming dislodged. I took it to Ford who wanted to charge me to replace the door, which I have not yet done. There is a communication number and an NHTSA ID number, but so far Ford is not doing the right thing by having a recall for this defective engineering and safety issue. NHTSA ID Number: 10201603 Manufacturer Communication Number: SSM 50150

Screen goes out periodically, not able to use backup camera, or radio, or anything.

I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own

AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.

The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the "All-Wheel Drive Not Available", "Windshield Wiper Level Low", "Pre- Collision Assist Not Available", and "Hill Start Assist Not Available" messages were displayed on the instrument panel. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. Upon investigation, the contact discovered a Customer Satisfaction Program for the all-wheel drive which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 54,000.

Mileage: 54,000

The entire dash goes black while driving. I've called the dealership and they just say "yeah its known for that". Then they say if it keeps happening to let them look at it. This is very dangerous going down a highway at high speeds. Please look into this. It's happened 2 times now

The drivers side door hinge broke and the window no longer rolls down. When I took it to the dealership they told me the weld on the hinge broke, that it was not covered under warranty, and that I would need a whole new door. It is the middle hinge that stabilizes the door and stops the top two hinges from becoming damaged. My door is still functional (despite making a very loud popping noise when opening) but the first time it gets opened too hard or far the top or bottom hinge is going to bend. This will result in the door not being able to latch correctly or at all. If it does latch there is a chance it doesn't open if they hinges are bent. They did not diagnose the window. Upon looking online this is a common issue with 2020 Escapes. The part (hinge) did not fail; their weld did. My vehicle currently has 50,400 miles.

Hello, The safety problem that I discovered in the car is as follows When I start the car with me "remote-start"and sit on the driver's seat, I can start the car by pressing the start button without first pressing the foot brake. I mean, if the person was operating the car with the remote control, and there were children in the car, and the children pressed the start button, the car would be completed, and the children might be exposed to danger. What is unique is that it is correct in all cases to start the car with the remote control or from the inside using the usual way. You must press the foot brake first! I have peace and confirmation that the driver of the car is an adult and can connect his feet to the foot brakes. In this problem the operation is done without the foot brake. Only when running through the remote. As for operating from the inside, there are no problems. Once again, the problem is when turning on first with the remote. Ford customer service, agreeed that issuse has to be reported to your devision to test it out. Thank you,

vehicle has problems awd off service advance trac precollision assist not available hill star assist not available and the powertrain mall function reduces power and i have a problem with the rear subwoofer which was obtained by the does and the problem continues. The vehicle has been in the ford for two weeks and they have not been able to solve it. I just bought it with 14,000 miles and it has all these problems and he could not enjoy the car, it is a lemon car

faulty spot welds on the drivers door checklink bracket failed and are preventing the door from closing correctly, and now the window wont roll all of the way down. not sure what else is broken inside of the door.

The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 NHTSA ID Number: 10201603

Driver door check arm attachment point (black door hinge) snapped from manufactured spot weld to frame of door. Ford Dealer stated my Escape was the 3rd one that month with the same problem. Mechanic said the hinge was not welded properly at the bottom spot weld by manufacturer and that I should call Ford and NHTSA to see why my 2020 Ford Espace S 1.5 AWD isn't covered under the Recall ID # 10201603 as it is a Ford Escape between 2020 and 2021. SSM 50150 recall notice

The car continually has delayed acceleration. It revs and drives 2.5 mph for several seconds before it lurches into gear. It's extremely unsafe and I'm concerned about it happening on the highway. Ford is refusing to take an appointment with me to assess the safety of the vehicle until 2-3 months out (won't even put my name on a waitlist) and will not offer a loaner vehicle in the interim. The car has 15,000 miles on it and is under warranty.

the auto start stop engine feature stops functioning intermittently no set pattern it randomly doesn't work. Never know if the engine will shut down when its supposed to or not

The contact owns a 2020 Ford Escape. The contact stated that upon entering a drive-thru line at a slow speed, the home screen went blank as the "network configuration error" warning message illuminated on the instrument panel. The contact then stated that the vehicle then shut off and could not be restarted after multiple attempts. The contact was unable to place the vehicle into neutral and had the vehicle towed to a dealer where it remained in their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 17,000.

Mileage: 17,000

TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE HESITATED BEFORE STARTING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THERE WAS AN UNKNOWN SENSOR WARNING LIGHT SHOWING A MALFUNCTION HAD OCCURRED. THE CONTACT TOWED THE VEHICLE TO AUTONATION FORD VALENCIA (23920 CREEKSIDE RD, VALENCIA, CA 91355, (661) 382-4700) AND WAS INFORMED THAT THE ELECTRICAL WIRING WAS SOY BASED WHICH ATTRACTED RODENTS AND THAT THE WIRES HAD BEEN CHEWED THROUGH. THE CONTACT WAS INFORMED THAT THE WIRING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

THE HANDS FREE LIFT GATE SOMETIME WORKS AND THEN OTHER TIMES IT WILL NOT. THE OTHER DAY AT THE CAR WASH THE TAILGATE WOULD RELEASE WHEN I WOULD WALK BEHIND THE VEHICLE WHILE WASHING IT. ALSO, THE LAST TIME I FILLED VEHICLE WITH GAS AND CLEANED THE REAR GLASS WITH WATER THE TAILGATE WOULD AUTOMATICALLY RELEASE

Mileage: 1,100

VEHICLE ENTERED DEEP SLEEP MODE WITH LESS THAN 300 MILES AFTER VEHICLE HAD NOT BEEN STARTED FOR 2-3 DAYS. VEHICLE HAD TO BE TOWED TO DEALERSHIP FOR FULL 12V BATTERY RE-CHARGE.

Mileage: 300

REAR TRUNK FAILS TO OPEN UPON FIRST STARTUP OF CAR

Mileage: 8,000

CAR JERKS OFF TO THE SIDE OF THERE IS A TURN LANE, ALMOST PULLED STEERING WHEEL OUT OF MY HANDS. DOES THIS EVERY TIME I GO BY A TURN LANE AT ANY SPEED

Mileage: 8,000

DISPLAY IS OVERHEATING AND INOPERABLE

Mileage: 1,400

PURCHASED A 2020 FORD ESCAPE ON 10-31-2020. ON 11-23-20-11-24-20 I GOT MESSAGES ABOUT THE TRANSMISSION AND MY WIFE COULDN'T PUT THE CAR IN REVERSE AFTER GOING TO THE STORE. TOOK THE CAR TO THE DEALER THEY DIDN'T EVEN CHECK THE TRANSMISSION ONLY THE ENGINE AND COMPUTER SYSTEM. ENDED UP BACK IN THERE THE SAME DAY 5 TIMES BECAUSE THE ANTI CRASH AND BRAKE SYSTEMS WASN'T WORKING. THE SERVICE TECH THEN DROVE IT AROUND THE CORNER 5 DIFFERENT TIMES TO GET THE COMPUTER SYSTEM TO KICK IN. EIGHT DAYS LATER 12-4-20 I GET STUCK IN MY FRIENDS DRIVEWAY. THE CAR WOULDN'T GO IN REVERSE. FINALLY IT DID AFTER 20 MINUTES. I TAKE THE CAR BACK AND IT NEEDS A NEW TRANSMISSION. THE COMPUTER SYSTEM AND POWER TRAIN, CRASH ASSISTANCE, ANTI COLLISION SYSTEM WASN'T WORKING EITHER. THEY HAD JUST RECEIVED THE VEHICLE ON 10-27-20. THE CAR WAS PICKED OUT FOR ME BY THE SALES REP AND IT WASN'T FROM OFF THE LOT IT WAS IN THE BACK. I TRULY BELIEVE THEY KNEW THE WHOLE CAR WAS BAD. THEY'VE HAD MY CAR SINCE THE 12-4-20 AND I'M STILL RESPONSIBLE FOR IT AND THE LOANER CAR. THE SALES MANAGER AND GENERAL MANAGER TOLD ME I'LL HAVE TO SUE THEM USING THE LEMON LAW OF ANYTHING ELSE GOES WRONG. IT WILL AND THEY KNOW IT. I HAVE SEVERAL REPORTS THAT THE TRANSMISSIONS ON THE 2020 ESCAPE IS ONE OF THE MAIN ISSUES. I ALSO HAVE ALL THE REPORTS SENT TO MY PHONE FROM FORD PASS. I ALSO HAVE A VEHICLE HISTORY REPORT THAT THE BRAKES, POWER TRAIN SYSTEM, AND RESTRAINTS AND DRIVER ASSISTANCE NEEDS REPAIRED ALSO. THIS OCCURRED IN JACKSONVILLE, FLORIDA. ALL THESE ISSUES MAKE THIS VEHICLE UNSAFE FOR ANYONE.

Mileage: 1,602

THE REAR VIEW CAMERA DOES NOT WORK HALF THE TIME.

Mileage: 250

I JUST BOUGHT THE CAR 2 WEEKS AGO AND HAVE BARELY BEEN DRIVING IT. 10/26 7AM BACK UP CAMERA WORKED FINE AND AT 630 PM WHILE BACKING UP-- IT NOW HAS UNVIEWABLE LINES THROUGH THE WHOLE SCREEN. IT LOOKS LIKE MY SCREEN IS CORRUPT OR THE BACK UP CAMERA IS BAD.

Mileage: 250

WHEN SHIFTING FROM PARK TO REVERSE, REAR CAMERA DISPLAYS A DARK SCREEN WITH WAVES LIKE A BROKEN TV SCREEN. THIS HAPPENS AT LEAST ONCE A WEEK AND IS NOT CORRECTED BY SHIFTING BACK AND FORTH FROM PARK TO REVERSE. OCCURS WHEN STATIONARY SHIFTING TO REVERSE.

Mileage: 3,000

THE REAR SAFETY CAMERA DOES NOT WORK GET WAVY LINES SIMILAR TO A BAD TV PICTURE.PROBLEM IS BY SOME REPORTS DUE TO HOT WEATHER (+ 70 FARENHEIGHT) THIS IS BS I HAVE HAD 3 OTHER VEHICLES SAME LOCATION SAME WEATHER NO PROBLEMS. RUNING AC DOES NOT SOLVE PROBLEM.WENT TO DEALER TECH FOUND LOOSE CONNECTION.BUT PROBLEM CONTINUES THIS IS A DEFINITE SAFETY FAILURE THAT IS NOT FIXED BY FORD.PROBLEM OCCURS WHEN MOVED TO REVERSE FROM PARK .HASOCCURED EVERY DAY SINCE DELIVERY

Mileage: 20

BACK-UP CAMERA ERRATIC, BLIND-SPOT INDICATOR ON PASSENGER SIDE MIRROR ERRATIC, LIFT-GATE OPENS SOMETIMES JUST BY WALKING BEHIND VEHICLE OR WILL COME DOWN ON ITS OWN WHEN OPEN. ONCE, THE SYNC 3 SCREEN WAS EXTREMELY HOT TO THE TOUCH AND THE CONTROLS WERE FROZEN. THIS HAPPENED AFTER START-UP AND THE SCREEN TOOK A LONG TIME TO BOOT UP. OUR LOCAL FORD SERVICE DEPARTMENT IS AWARE OF THESE PROBLEMS (AND ACTUALLY SAW THE BACK-UP CAMERA GO SPASTIC). APPARENTLY, FORD IS AWARE OF THE CAMERA PROBLEM, BUT THE REPLACEMENT CAMERAS GIVE THE SAME PROBLEM.

Mileage: 500

THE ELECTRICAL IN THIS CAR HAS BEEN NOTHING BUT TROUBLE. I BOUGHT THE CAR WITH 2000 MILES ON IT AND I'VE HAD IT ABOUT A MONTH AND I'VE HAD 4 ISSUES WITH IT. THE FIRST ISSUES THE CRUISE CONTROL EPULD NOT WORK. I BROUGHT IT IN AND THEY FIXED IT. MY BOTTOM CUP HOLDER BROKE TWICE NOW AND IT'S LIKE THE BOTTOM OF IT FELL OUT. TODAY I GET IN MY CAR TO GO TO WORK AND THE SPEAKERS ON THE FRONT DRIVERS SIDE OF THE CAR ARE NOT WORKING. IS THIS TYPICAL OF THIS KIND OF CAR OR IS IT JUST MY LUCK? I'VE HAD MORE ISSUES WITH THIS CAR THAN I HAVE EVER HAD WITH ANY OTHER CAR I HAVE BOUGHT IN A SHORT AMOUNT OF TIME.

Mileage: 4,885

MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.

Mileage: 4,090

BACKUP SAFETY CAMERA AND WARNING SYSTEM FAILS OUTSIDE TEMP IS ABOVE 70 DEGREES AND AIR CONDITIONING HAS NOT BEEN RUNNING LONG ENOUGH TO COOL THE VEHICLE INTERIOR. WHEN VEHICLE IS PARKED OUTSIDE IN THE SUMMER THE BACKUP CAMERA WILL NOT WORK UNTIL THE AIR CONDITIONING RUNS FOR ABOUT 10 MINUTES. *TR

Mileage: 2,830

MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD HAVE BEEN RESOLVED. IT HAS NOT. AND THAT IT HAS EXISTED FOR TWO GENERATIONS OF THE ESCAPE SPANNING EIGHT MODEL YEARS LEADS ME TO CONCLUDE FORD IS WILLFULLY IGNORING THE LAWS OF MANY STATES, AND POTENTIALLY ENDANGERING THE DRIVERS OF THESE CARS AND OTHER DRIVERS SHARING THE ROADWAYS.

Mileage: 40