2000 FORD EXCURSION Vehicle Speed Control Problems

2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED AND UNOCCUPIED. THE FIRE ORIGINATED IN THE ENGINE AREA. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BY DISCONNECTING THE BATTERY AND DETERMINING THAT THE CRUISE CONTROL DEACTIVATION SWITCH FAILED AND CAUSED AN ELECTRICAL FIRE. THE CONTACT REPAIRED THE VEHICLE. THE CRUISE CONTROL SMART SWITCH HARNESS WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 168,000.

Mileage: 168,000

TL- THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE COMING TO A STOP SIGN DRIVING APPROXIMATELY 10 MPH THE VEHICLE ENGINE STALLED AS HE ENGAGED THE BRAKE. HE TRIED TO RESTART THE VEHICLE AND IT WOULD NOT RESTART. HE PUSHED THE VEHICLE OFF THE ROAD AND NOTICE THAT FIRE WAS COMING FROM UNDER THE HOOD. THE CONTACT HAD WATER IN THE VEHICLE AND PUT THE FIRE OUT. THE VEHICLE WAS TOWED TO AN AUTHORIZED FORD DEALER. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE REPORT. HE REFERENCED RECALL NHTSA CAMPAIGN ID NUMBER: 09V399000, VEHICLE SPEED CONTROL. THE FAILURE AND CURRENT MILEAGE WAS 267,500. VWB

Mileage: 267,500

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE ABS LIGHT ILLUMINATED INTERMITTENTLY SO THE CONTACT CHECKED THE OIL AND DISCOVERED OIL WAS LEAKING AT THE CRUISE CONTROL DEACTIVATION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL 07V336000 (VEHICLE SPEED CONTROL). HE CALLED THE MANUFACTURER BUT WAS TOLD THAT THEY WOULD NOT ASSIST WITH THE REPAIR EXPENSES. THE VEHICLE WAS TO BE REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 149,000.

Mileage: 149,000

HAVE HAD MY EXCURSION RECALLED FOR 2 YEARS NOW FOR A FAULTY CRUISE CONTROL. HAD IT DISCONNECTED IN 9/2007. FORD KEEPS PUTTING ME OFF GETTING IN FIXED. THEY ARE NOW TELLING ME THAT THE PARTS WILL NOT BE AVAIL UNTIL 6/2008. *TR

2000 FORD EXCURSION, CRUISE CONTROL RECALL PERFORMED IN DEC, 2006. ON 11 JAN ,2007 SMOKE COMING FROM ENGINE COMPARTMENT. UNPLUGGED BRAKE SWITCH AT MASTER CYLINDER, CONNECTOR WAS PLASTIC AND HAD BRAKE FLUID DRIPPING FROM IT. PULLED 20 AMP FUSE FROM FUSE PANEL, SMOKE STOPPED. THE MAIN CONCERN IS THAT FORD PERFORMED RECALL(INSTALLED FUSE JUMPER) BUT DID NOT REPLACE SWITCH, WHEN BRAKE FLUID LEAKED THROUGH SWITCH, FUSIBLE LINK MODIFICATION FAILED TO PROTECT ELECTRICAL SYSTEM. I AM CONCERNED THAT OTHERS THAT HAVE HAD THIS RECALL PERFORMED ARE STILL IN DANGER. THIS IS NOT MY VEHICLE, IT IS MY COUSINS. HE IS NOT SURE IF HE WILL FILE A COMPLAINT OR NOT SO I THOUGHT I NEEDED TO. I AM A WITNESS TO THE WHOLE INCIDENT AND CAN PROVIDE MORE INFO AND PICTURES IF NEEDED. *JB

DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED IN A PARKING LOT AT A UNIVERSITY. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE FIRE OCCURRED IN THE ENGINE COMPARTMENT AND THE FIRE DEPARTMENT DETERMINED THE FIRE WAS ELECTRICAL. THERE WAS NO WARNING PRIOR TO THE FIRE. THE VEHICLE WAS PARKED FOR TWO HOURS PRIOR TO THE FIRE. A POLICE AND FIRE REPORT WERE TAKEN. THE CONTACT HAD PICTURES OF THE INCIDENT AVAILABLE. THERE WAS NHTSA RECALL #05V388000 (FORD RECALL #05S28) REGARDING VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Mileage: 61,375

ON 26JAN06 I TOOK MY 2000 FORD EXCURSION LIMITED EDITION TO EDDIE YALKLIN FORD DEALERSHIP IN KINGSVILLE TEXAS FOR A SAFETY INSPECTION OF MY SUV DUE TO THE FACT THAT I HAD A FIRE AND SMOKE COMING FROM UNDER THE HOOD OF THE EXCURSION AFTER A TRIP. WHEN I TOOK THE EXCURSION AND THEY INSPECTED IT THEY COULD SEE WHERE THE FIRE HAD STARTED, IT WAS COMING FROM A SWITCH THAT IS LOCATED ON THE BRAKE MASTER CYLINDER BODY AREA. I TOLD THEM THAT THE ONLY WAY I WAS ABLE TO STOP THE SMOKE AND FIRE FROM STARTING WAS TO DISCONNECT THE ELECTRIC WIRE CONNECTOR WHICH WAS FROM THE CRUISE CONTROL SWITCH FROM THE BRAKE MASTER CYLINDER SYSTEM. AFTER GOING OVER ALL THIS WITH THE SERVICE REP. THEY TOLD ME THAT THIS WAS NOT A PROBLEM AND THAT THERE WERE NO RECALLS AT THIS TIME. WELL I TOLD HIM THAT I KNEW ABOUT THE OTHER FORD TRUCKS AND SUV THAT HAD THE SAME PROBLEM AND SOME DID HURT PEOPLE BECAUSE THE CARS CAUGHT ON FIRE IN THE GARAGE AND WELL YOU KNOW WHERE IM GOING WITH THIS AND THE SERVICE REP. SAID THAT THEY WOULD BE REPLACE THE DEFECTIVE PARTS BUT THAT I WOULD HAVE TO PAY. I TOLD THEM NO THAT WHY SHOULD I PAY FOR SOMETHING THAT IS A SAFETY DEFECT FROM FORD AND I WAS NOT GOING TO PAY FOR THAT. I EXPLAINED TO THE SERVICE REP. THAT NOW THE BRAKE FLUID WAS LEAKING OUT ALSO AND THAT IF I LOOSE MY BRAKES WHAT WAS GOING TO HAPPEN. THEY JUST ACTED LIKE IT WAS NO BIG DEAL AND SAID THAT I WOULD HAVE TO PAY TO GET IT FIXED. THIS IS AS WE ALL KNOW A SAFETY HAZARD AND FORD KNOWS ABOUT THE PROBLEM AND KNOWS HOW FIRES HAVE KILLED PEOPLE AND HURT MANY OF THEM AND I DON'T WANT TO BE A VICTIM. *NM

Mileage: 100,211

DT*: THE CONTACT STATED THE VEHICLE WAS PARKED FOR ABOUT TEN MINUTES WHEN SMOKE WAS NOTICED COMING FROM THE ENGINE COMPARTMENT. THE CONTACT DETERMINED THE CRUISE CONTROL SWITCH MELTED CAUSING MINIMAL DAMAGE TO THE VEHICLE. THE VEHICLE WAS NOT OPERATING UNUSUAL PRIOR TO THE FIRE. THE CRUISE CONTROL SWITCH WAS REPLACED BY THE DEALERSHIP. THERE IS A NHTSA RECALL, #05V388000, REGARDING THE VEHICLE SPEED CONTROL. THE VIN WAS NOT INCLUDED IN THE RECALL.*AK

Mileage: 70,580

ON FRIDAY MAY 12TH MY WIFE HAD PICKED UP THE KIDS FROM SCHOOL AND RETURNED HOME AROUND 3:10 P.M. PARKING OUR FORD EXCURSION IN THE GARAGE. AROUND 4:15 P.M. A CABLE TV TECHNICIAN POUNDED ON THE FRONT DOOR AND INDICATED THERE WAS A FIRE IN THE GARAGE. MY SONS OPENED THE DOOR BETWEEN THE GARAGE AND HOUSE AND SAW A FIRE COMING OUT OF THE EXCURSION AT THE FRONT DRIVERS SIDE TIRE. ONE OF THE BOYS RAN NEXT DOOR AND CALLED 911 THE OTHER WENT TO THE BACK YARD AND GOT MY WIFE. MY WIFE RAN INTO THE HOUSE AND OPENED THE DOOR TO THE GARAGE AND SAW FLAMES COMING OUT OF THE HOOD OF THE EXCURSION. SHE SHUT THE DOOR AND STARTED LOOKING FOR THE PHONE, THE CABLE TV TECHNICIAN YELLED AT MY WIFE TO GET OUT OF THE HOUSE AT WHICH TIME SHE LEFT THE HOUSE AND WENT ACROSS THE STREET. THE FIRE SPREAD FROM THE VEHICLE TO THE STRUCTURE. THE FIRE BLEW OUT THE WINDOW TO THE GARAGE AND SPREAD TO OUR BOAT THAT WAS STORED NEXT TO THE HOUSE. THE FIRE FIGHTERS WERE ABLE TO PUT THE FIRE OUT JUST AS IT BURNT THROUGH THE DOOR BETWEEN THE GARAGE AND THE HOUSE. *JB

Mileage: 800,000

DT*: THE CONTACT STATED THE CRUISE CONTROL PLUG WAS BURNED AND THERE WAS VISIBLE SMOKE DAMAGE TO THE MASTER CYLINDER UPON INSPECTION BY THE CONTACT. THE DEALERSHIP DETERMINED THE CRUISE CONTROL SWITCH NEEDED TO BE REPLACED. PRIOR TO THIS INCIDENT, THE CRUISE CONTROL WOULD ONLY ENGAGE INTERMITTENTLY. THERE IS A LEAK IN THE MASTER CYLINDER MAKING THE VEHICLE INOPERABLE.

Mileage: 60,000

DT*: THE CONTACT STATED WHILE CHANGING THE OIL ON THE VEHICLE, THE CRUISE CONTROL SWITCH WAS IDENTIFIED AS HAVING MELTED TO THE MASTER CYLINDER. THE CRUISE CONTROL SWITCH INDICATED SIGNS OF CHARRING UNDERNEATH THE HOOD OF THE VEHICLE AROUND THE ENGINE COMPARTMENT. HOWEVER, NO FIRE INCIDENT WAS NOTICED OR REPORTED. SEVERAL MONTHS AGO, THE CRUISE CONTROL HAD FAILED TO ENGAGE WHEN ACTIVATED. THE CONTACT REPLENISHED THE BRAKE FLUID AND THE CRUISE CONTROL RESUMED NORMAL WORKING ORDER.

Mileage: 60,000

ON 3/24/06 WHILE DRIVING MY EXCURSION THE CRUISE CONTROL & SPEEDOMETER STOPPED WORKING , THE CHECK ENGINE AND ABS LIGHT CAME ON AND THE OVERDRIVE INDICATOR LIGHT STARTED FLASHING. ON 3/26/06 WHILE WATCHING TV WITH MY WIFE, A LOCAL OFF DUTY FIREFIGHTER STATED POUNDING ON MY FRONT DOOR, WHEN I OPENDED THE DOOR I NOTICED MY DREAM TRUCK IN FLAMES IN MY DRIVEWAY. THE TRUCK WAS A TOTAL LOSS, ALSO HAVE DAMAGE TO MY DECK, THE SIDING ON MY HOUSE AND THE WHEELS ON MY BBQ GRILL MELTED. *JB

Mileage: 47,000

DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED FOR 20 MINUTES IT CAUGHT ON FIRE. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE BEFORE EXTENSIVE DAMAGE WAS DONE. IT WAS EVIDENT THE FIRE STARTED AT THE CRUISE CONTROL DEACTIVATION SWITCH. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE CRUISE CONTROL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Mileage: 89,000

DT: THE CONTACT NOTICED SMOKE COMING FROM THE BRAKE CYLINDER WHILE THE VEHICLE WAS PARKED. AFTER PULLING THE SPEED CONTROL DEACTIVATION SWITCH THE SMOKE STOPPED COMING FROM THE VEHICLE. SINCE THE SPEED CONTROL DEACTIVATION SWITCH HAS BEEN UNHOOKED THE CRUISE CONTROL WORKED PRIOR TO THIS INCIDENT. THE CRUISE CONTROL WAS DIFFICULT TO ENGAGE. THE DEALERSHIP AND THE MANUFACTURER WERE CONTACTED AND AGREED THE SMOKE WAS COMING FROM THE CRUISE CONTROL. THE MANUFACTURER STATED THEY WILL INVESTIGATE THIS DEFECT FURTHER. *AK UPDATED 01/11/06. *JB

Mileage: 144,500

WHILE DRIVING TO WORK SMELLED BURNING ODOR FROM AC VENTS. WHEN STOPPED AT WORK, SMOKE WAS POURING OUT FROM UNDER THE HOOD. SHUT OFF IGNITION AND RAISED HOOD. SPEED SENSOR DEACTIVATION SWITCH WAS SMOLDERING. REACHED IN WITH RAG TO DISCONNECT ELECTRICAL PLUG TO SWITCH AND PLUG FELL OFF IN HAND (MELTED). *NM

Mileage: 117,000

DT: CONTACT STATES VEHICLE HAD SPORADIC SURGING. THE VEHICLE TENDED TO SURGE AT LOWER SPEEDS. IN MAY 2005 A MECHANIC REPLACED THE SPARK PLUGS, ISC MOTOR, FUEL FILTER. THE VEHICLE RAN WELL UNTIL 11-9-2005. WHILE DRIVING SLOWLY EXITING A PARKING LOT THE VEHICLE STARTED SURGING. SHE PRESSED ON THE BRAKES AS HARD AS POSSIBLE AND THE VEHICLE WENT OUT OF CONTROL. THE VEHICLE WENT ACROSS 2 LANES OF TRAFFIC. AT THIS TIME THE VEHICLE IS AT A LOCAL MECHANIC.*AK

DT: 2000 FORD EXCURSION. THE CONSUMER STATED VEHICLE CAUGHT ON FIRE WHILE IN THE DRIVEWAY. THE VEHICLE HAD BEEN IN THE DRIVEWAY FOR APPROXIMATELY AN HOUR. THERE WERE NO PROBLEMS PRIOR TO THIS. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP; THEY STATED THEY DID NOT KNOW WHAT HAD CAUSED IT. THE ENTIRE WIRING HARNESS HAD TO BE REPLACED. THE FIRE DEPARTMENT WAS CALLED AND THEY FILED A REPORT. NO ONE WAS INJURED, AND THERE WAS NO OTHER PROPERTY DAMAGE. THE FIRE WAS ON THE DRIVER'S SIDE NEAR THE STEERING GEAR. *AK

VEHICLE'S FIRE POSSIBLY CAUSED BY THE CRUISE CONTROL SWITCH. *AK

Mileage: 125,000

VEHICLE WAS PARKED IN THE GARAGE WHICH WAS ATTACHED TO THE HOME, AND WITHOUT WARNING THE VEHICLE BURNED. IT WAS A TOTAL LOSS. ALSO, IT BURNED THE HOUSE DOWN TO THE GROUND. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. *AK *JB

Mileage: 118,000

MY CRUISE CONTROL MALFUNCTIONED AND ABOUT 3 MONTHS LATER A FIRE BROKE OUT WHILE PARKED FOR 5 MINUTES. MY WIFE SMELLED SOMETHING COMING FROM SUV AND SAW SMOKE START TO COME FROM DRIVER SIDE OF ENGINE COMPARTMENT, IMMEDIATELY AFTER SHE SAW THE GLOW ON STREET FROM FIRE BREAK OUT (9:00PM). FIRE DEPT WAS UNABLE TO OPEN HOOD BECAUSE OF CABLE DAMAGE DUE TO FIRE. THE FIRE DEPT SAID IT WAS SOME TYPE OF ELECTRICAL FAILURE. I NOW KNOW THAT THE CRUISE CONTROL SWITCH MOUNTED ON BRAKE MASTER CYLINDER CAUSED A FIRE TO START. I PREVIOUSLY NOTICED WHILE TOPING UP MY FLUIDS THERE WAS MOISTURE AROUND THE PRESSURE SWITCH AND IT WAS BRAKE FLUID. I HOPE FORD IS HELD RESPONSIBLE AND REPAIRS MY VEHICLE, AND EVERY ONE ELSE WHO IS GOING THROUGH THIS ROLLING FIRE HAZARD. *NM

Mileage: 96,265

DT: THE CONSUMER STATES THAT THE CRUISE CONTROL ON HIS VEHICLE CAUSED THE VEHICLE TO CATCH FIRE. THIS OCCURRED ON JUNE 28, 2005. THE VEHICLE HAD BEEN PARKED IN THE DRIVEWAY FOR APPROXIMATELY TWO HOURS. THE CONSUMER WAS MOWING HIS LAWN AND NOTICED THE SMOKE COMING FROM THE ENGINE AND WAS ABLE TO PUT IT OUT. HE THEN DROVE IT TO THE FORD DEALERSHIP AND WAS TOLD IT WAS BECAUSE OF THE CRUISE CONTROL. THE DEALERSHIP TOLD HIM TO CALL THE MANUFACTURER AND THEY TOLD HIM THERE IS NOT A RECALL AND THERE IS NOTHING THEY CAN DO. JUST THE CRUISE CONTROL WAS DAMAGED. THE FIRE DEPARTMENT DID NOT RESPOND. *NM

Mileage: 146,000

AFTER PARKING THE VEHICLE FOR 20 MINUTES, THEN, WHILE WALKING TO THE VEHICLE, THE CONSUMER SMELLED SMOKE COMING FROM UNDER THE HOOD. THE HOOD WOULD NOT OPEN. THE FIRE DEPARTMENT RESPONDED, AND THE FIRE WAS PUT OUT. THERE WAS MINIMAL DAMAGE. *AK THE CRUISE CONTROL MODULE WAS THE CAUSE OF THE FIRE. PER THE INVOICE, THE WIRING GOING TO THE CRUISE CONTROL DE-ACTIVATION SWITCH CAUGHT FIRE. THE DEACTIVATION SWITCH AND HARNESS WAS REPLACED. *SC *JB

Mileage: 62,000

CONSUMER WAS DRIVING WHEN THE BRAKE AND TURNING SIGNAL INADVERTENTLY WENT OUT. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO VEHICLE SPEED CONTROL MALFUNCTIONING. *AK *NM

Mileage: 56,000

NHTSA RECALL CAMPAIGN 05V017000 CONCERNING CRUISE CONTROL SWITCH. VEHICLE WAS PARKED FOR APPROXIMATELY 6 HOURS IN THE CONSUMER'S DRIVEWAY. CONSUMER WAS IN HIS GARAGE WITH THE DOOR UP WHEN HE NETS RECALL CAMPAIGN HEARD A LOUD NOISE, AND THE FIRE CAME FROM THE VEHICLE. HE TRIED TO PUT OUT THE FLAMES, HOWEVER WAS UNABLE TO SO. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE, HOWEVER, VEHICLE WAS TOTALED. *AK

Mileage: 81,000

CONSUMER STATES WHILE AT A STOP AND FOOT ON THE BRAKE THE VEHICLE SURGED FORWARD, AND THE VEHICLE IDOLS VERY HIGH. PLEASE ADD ANY ADDITIONAL INFORMATION. PH

MY FOOT BECAME STUCK BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR, BECAUSE IT WAS DARK AND THERE WAS NO LIGHTING I COULDN'T SEE HOW TO REMOVE MY FOOT AND THE CAR DESTROYED A MOTEL. *AK

WHEN VEHICLE STOPPED AT A RED LIGHT OR WHEN THE VEHICLE JUST STOPPED VEHICLE WOULD SUDDEN ACCELERATE. HAD TO STEP ON BRAKE PEDAL TO RESTRAINT VEHICLE. THIS HAD HAPPENED WHEN TRANSMISSION WAS PLACED IN REVERSE. PLEASE PROVIDE MORE INFORMATION.*AK

VEHICLE WAS PARKED, CONSUMER WAS IN PROCESS OF GETTING INTO VEHICLE, AND IT POPPED OUT OF GEAR, AND LURCHED BACKWARD. CONSUMER FELL OFF RUNNING BOARD, AND VEHICLE ROLLED OVER HIS FOOT. *AK