2002 FORD EXCURSION Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004...
As I was driving the transfer case and drive shaft dropped out of truck. Broken bolts and no warning.
As I was driving the transfer case and drive shaft dropped out of truck. Broken bolts and no warning.
LARGE PATCHES OF PAINT TOPCOAT PEELING FROM VEHICLE ROOF, ABSOLUTELY NO EVIDENCE OF PRIMER HAVING BONDED/ ADHERING TO SEPARATED TOPCOAT, PEELED PAINT IS IDENTICAL ON BOTH SIDES, OBVIOUSLY PRIMER INTENDED TO INTEGRATE TOPCOAT WITH SUBSTRATE WAS FAULTY AND NOT ACCEPTABLE.
Mileage: 201,352
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT EACH TIME SHE DROVE THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER THE FAILURES, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED A MINUTE OR MOR...
Mileage: 210,000
TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH TOYO OPEN COUNTRY R/T TIRES (NA), SIZE: LT285/75/R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. PRIOR TO THE FAILURE, THE REAR DRIVER'S TIRE WAS REPLACED BY ALLEN TIRE (LOCATED AT 1725 SUPERIOR AVE, COSTA MESA...
Mileage: 170,000
HAD A B F GOODRICH LT315/75R16D ALL TERRAIN KO, DOT: BFAUHX111211, FRONT LEFT TIRE EXPLODE WITHOUT ANY WARNING, WAS DRIVING NORTH ON HIGHWAY 65, ABOUT 16 MILES SOUTH OF BRANSON, MO. I WAS TRAVELING AROUND 65 MPH IN THE RIGHT HAND LANE ON A CLEAR DRY DAY WITH MINIMAL TRAFFIC. THE TIRES WERE PU...
Mileage: 136,896
WAS DRIVING ON HIGHWAY AND VEHICLE ALL OF A SUDDEN LOST POWER KEPT PRESSING THE GAS PEDAL AND IT WOULDN'T GO AS FELT LIKE YOU WANTED TO TURN OFF IT WOULD STALL WE HAVE CHECKED EVERYTHING IN THE TRUCK ENGINE EVERYTHING AND EVERYTHING SEEMS GOOD TRANSMISSION DOES NOT HAVE ANY METAL SHAVINGS I DID NOTI...
WAS DRIVING ON HIGHWAY AND VEHICLE ALL OF A SUDDEN LOST POWER KEPT PRESSING THE GAS PEDAL AND IT WOULDN'T GO AS FELT LIKE YOU WANTED TO TURN OFF IT WOULD STALL WE HAVE CHECKED EVERYTHING IN THE TRUCK ENGINE EVERYTHING AND EVERYTHING SEEMS GOOD TRANSMISSION DOES NOT HAVE ANY METAL SHAVINGS I DID NOTI...
WHILE BACKING THE VEHICLE I FELT A POP AND THEN THERE WAS NO STEERING CONTROL. I LOOKED UNDER THE VEHICLE AND FOUND THAT THE TIE ROD CONNECTION TO THE PITMAN ARM HAD SNAPPED.
Mileage: 259,000
TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH SUNFULL MONT-PRO HT781 TIRES, SIZE: LT265/75/16. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE TIRE TREAD SEPARATE...
Mileage: 166,000
I HAVE A 2002 FORD EXCURSIONS AND 2 TIME SPARK PLUG EJECTION FROM THE MOTOR.
I STARTED MY TRUCK AFTER SITTING FOR 36 HOURS AND WHAT SOUNDED LIKE BAD EXHAUST LEAK ..AFTER BEING CHECKED OUT BY MECHANIC FOUND THAT A SPARK PLUG AND COIL HAS BEEN SPIT OUT OF MOTOR ..I HAD THEM REPACE SPARK PLUG AND COIL ON TOP WHICH REPAIRED THE PROBLEM ..TODAY I WAS DRIVING TO TOWN 10 MILES AND ...
Mileage: 167,000
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE BLEW THE NUMBER SIX SPARK PLUG OUT OF THE ENGINE. THE SPARK WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANU...
Mileage: 110,000
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND THE VEHICLE CONTINUED TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO GET THE VEHICLE TO STOP AFTER SEVERAL MINUTES. THE MANUFACTURER WAS NOTIFIED...
Mileage: 176,000
ON 6/5/2013, I WAS DRIVING ON FREEWAY AT APPROX. 70MPH AND TREAD SEPARATED FROM RT. REAR TIRE CAUSING VEHICLE TO SWERVE INTO ADJACENT LANE. DAMAGE TO QUARTER PANEL AND RUNNING BOARD. THIS IS THE SECOND TIRE FAILURE IN THE PAST 45 DAYS.THE TIRES ARE BFGOODRICH 265/75R/16 COMMERCIAL TA LOAD RANGE E. T...
Mileage: 86,800
ACCELERATING FROM A STOP, A SPARK PLUG EJECTED FROM THE CYLINDER HEAD. *TR
Mileage: 80,000
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND APPLYING THE BRAKES, THERE WAS AN ABNORMAL NOISE HEARD FROM THE BRAKING SYSTEM. THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT CONTINUED TO PUMP THE BRAKES AND WAS ABLE TO CO...
THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD (CYL #3), DAMAGING THE THREAD, THE SPARK PLUG, THE SPARK PLUG BOOT AND THE IGNITION COIL. THIS IS THE SECOND TIME THIS HAS OCCURRED IN THIS VEHICLE IN THE LAST TWO YEARS. THE FIRST WAS APPROXIMATELY 2 YEARS AGO AND THAT WAS THE PLUG IN CYLINDER #5. THE S...
ENGINE PERFORMANCE SUDDENLY BECAME ERRATIC AND VERY ROUGH RUNNING. IMMEDIATELY TURNED AROUND AND WENT HOME/ HAD TOWED TO FORD DEALER. DEALERSHIP RAN $250 DIAGNOSTIC TEST BUT CAME BACK CLEAN. I WAS DIRECTED TO CHANGE ENGINE OIL AS AIR MIGHT HAVE GOTTEN INTO THE FUEL INJECTION LUBING SYSTEM ALONG WITH...
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V553000 (ENGINE AND ENGINE COOLING:ENGINE:DIESEL) AND WAS REPAIRED. AFTER THE REPAIR WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS...
Mileage: 100,000
#4 SPARK PLUG BLEW OUT OF ENGINE HEAD, THREADS DESTROYED. FORD DEALER SERVICE DEPARTMENT TOLD ME THIS IS A KNOWN DEFECT IN THE FORD 5.4 TRITON ENGINE HEAD AND THAT FORD IS DOING NOTHING ABOUT IT. *TR
Mileage: 146,000
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER THE FAILURE AND TAKEN TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ...
Mileage: 62,550
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE WHILE THE CONTACT WAS DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT RELEASED THE ACCELERATOR BUT WAS ABLE TO REGAIN ACCELERATION ONCE DEPRESSED AGAIN. THE FAILURE RECURRED INTERMITTENTLY A...
Mileage: 160,000
WHILE DRIVING ON I-84 EAST BOUND, BETWEEN THE DALLES AND PENDLETON OREGON, OUR 2002 FORD EXCURSION EXPERIENCED A TIRE TREAD SEPARATION ON THE RIGHT REAR. WE EXPERIENCED A RECURRING POPPING SOUND JUST PRIOR TO THE TREAD SEPARATION. WE WERE PULLING A LIGHT TRAILER. TREAD SEPARATED BUT TIRE REMAINED...
Mileage: 183,000
WAS STARTING FROM A STOP TO MAKE A LEFT TURN WHEN DRIVER HEARD A LOUD POP. THERE WAS A SUDDEN LOSS OF POWER AND SOME SMOKE. THE VEHICLE WAS TOWED AND DIAGNOSED. THE #3 PLUG ON THE RIGHT BANK HAS BLOWN COMPLETELY OUT AND DAMAGED THE COIL PACK. A PHONE CALL TO THE DEALER YIELDED NO HELP OTHER THAN WE ...
Mileage: 110,000
THE PROBLEM WITH THE VEHICLE IS THAT IT IS NOT PROPERLY INSURED. THE LIMOUSINE OPERATOR DBA AMOR LIMOUSINE SERVICE) WORKS IN OHIO AND KENTUCKY. THE OPERATOR DOES NOT CARRY THE REQUIRED $5 MILLION AUTO LIABILITY COVERAGE. THE OPERATOR DOES NOT PROPERLY FILE WITH DOT FOR HIS PUBLIC LIVERY BUSINESS.
2002 FORD TRITON 6.8L V10 ENGINE IN AN EXCURSION VEHICLE EJECTED AN ORIGINAL (UNCHANGED, FACTORY TORQUED) SPARK PLUG WITH GREAT FORCE AND DAMAGE IN THE ENGINE COMPARTMENT. COIL WAS IMMEDIATELY DAMAGED AS SPARK PLUG RICOCHETED AROUND THE ENGINE COMPARTMENT FOLLOWED BY THE SMELL OF GASOLINE VAPORS AN...
Mileage: 84,800
I'M THE ORIGINAL OWNER OF MY FORD EXCURSION 2002; WHILE DRIVING DOWN A 40 MPH ROAD (WITH THE ORIGINAL MOTOR AND PARTS) THE SPARK PLUG POPPED OUT OF THE MOTOR BLOCK!!! THIS WAS UNDER NORMAL EASY DRIVING CONDITIONS IN A VERY WELL MAINTAINED AUTOMOBILE. THIS IS A VERY EXPENSIVE REPAIR ON SOMETHING TH...
Mileage: 103,500
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVEWAY AND CAUGHT ON FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPLACED THE VEHICLE SPEED CONTROL SWITCH BUT THEY REFUSED TO COVER THE POWER DISTRIBUTION JUNCTION BOX, WHERE THE FIRE ORIGINATED. THE CONTA...
Mileage: 110,000
2002 FORD EXCURSION, THE HITCH ON THE VEHICLE BROKE, CAUSING IT TO JACK KNIFE, GO OFF THE RIGHT SIDE OF THE ROADWAY AND STRIKE THE MEDIAN WALL. *BF (OHIO TRAFFIC CRASH REPORT # 10-0368-91)*JB
I OWN A 2002 EXCURSION. NEVER IN WATER OR AN ACCIDENT.85,000 MILES ONLY SERVICED BY FORD,LINCOLN DEALERSHIPS. LOST 'BRAKES'. BRAKES WENT TO THE FLOOR. IT TURNS OUT ALL THE BRAKE FLUID LINES (NOT THE HOSES) AND THE FUEL LINE IS 'ROTTED' OUT. CALLED FORD, CASE#[XXX] . DECLINED TO DO ANYTHING BECAU...
Mileage: 85,000
I OWN A 2002 EXCURSION. NEVER IN WATER OR AN ACCIDENT.85,000 MILES ONLY SERVICED BY FORD,LINCOLN DEALERSHIPS. LOST 'BRAKES'. BRAKES WENT TO THE FLOOR. IT TURNS OUT ALL THE BRAKE FLUID LINES (NOT THE HOSES) AND THE FUEL LINE IS 'ROTTED' OUT. CALLED FORD, CASE#[XXX] . DECLINED TO DO ANYTHING BECAU...
Mileage: 85,000
MY 2002 FORD LEXCURSION BLEW OUT IT'S SPARK PLUG YESTERDAY. YOU ALL KNOW THE STORY BY NOW: CORPORATE WILL NOT HELP. MY LOCAL DEALER WILL NOT HELP. AND, AS MOST OF YOU ALREADY KNOW, THE GOVERNMENT TO THIS DATE HAS DONE NOTHING TO HELP EITHER. THESE KINDS OF THINGS ARE EXACTLY WHAT IS WRONG WITH THIS ...
Mileage: 120,000
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT AFTER OPENING THE HOOD THERE WAS GASOLINE FUMES COMING FROM THE ENGINE AND FUEL WAS SPRAYING ALL OVER THE ENGINE. THE FUEL CONTINUED TO SPRAY THROUGHOUT THE ENGINE WHILE THE VEHICLE WAS ON; HOWEVER, WHEN THE VEHICLE WAS TURNED OFF TH...
Mileage: 40,000
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT AFTER OPENING THE HOOD THERE WAS GASOLINE FUMES COMING FROM THE ENGINE AND FUEL WAS SPRAYING ALL OVER THE ENGINE. THE FUEL CONTINUED TO SPRAY THROUGHOUT THE ENGINE WHILE THE VEHICLE WAS ON; HOWEVER, WHEN THE VEHICLE WAS TURNED OFF TH...
Mileage: 40,000
I SEEM TO BE HAVING A BRAKING PROBLEM WITH MY 2002 FORD EXCURSION. I HAVE HAD TO REPLACE BRAKE PADS AND ROTORS ON A NUMBER OF INSTANCES. IT SEEM TO BE CAUSED BY THE BRAKE CALIPER SLIDE BRACKETS WHICH PREVENT THE PROPER CALIPER TRAVEL WHEN ACTIVATED. THIS WAS A COMPLAINT I HAVE ADDRESSED SINCE MY PUR...
Mileage: 44,285
EXHAUST MANIFOLD BOLTS, RUSTED AND BROKEN OFF, RIGHT BANK. *TR
Mileage: 54,062
WHILE DRIVING DOWN THE HIGHWAY AT APPROX 60 MPH THE SPARK OUT OF THE # 1 CYLINDER WAS EJECTED FROM ENGINE. BROUGHT TO LOCAL MECHANIC WHO INSTALLED A HELI COIL AND REPLACED SPARK PLUG. *TR
Mileage: 68,500
I HAVE A FORD EXCURSION 2002 V10 WITH 116000 MILES ON IT. AFTER 8 HOURS OF A ROAD TRIP ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS MOTOR. I PURCHASED THE VEHICLE AT 100,000 MILES AND THE OWNER HAD IT HAPPEN ONCE TO HIM. *TR
Mileage: 116,000
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE STEERING COLUMN. THE CONSUMER PULLED OVER TO THE SIDE OF THE ROAD.THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN OBSERVED THAT THE CONTROL BOX A...
Mileage: 92,000
2002 FORD EXCURSION WITH 6.8L V10 TRITON BLEW A SPARK PLUG OUT. SPARK PLUG HAD BEEN IN ENGINE FOR 30000+ MILES AND WAS PROFESSIONALLY INSTALLED AND TORQUED. *TR
Mileage: 112,500
CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. I HAD DEFECTIVE PART REPLACED AT MY EXPENSE AND THEN RECEIVED SAFETY RECALL NOTICE FOR SAME PART. I AM HAVING TROUBLE BEING REIMBURSED FOR THE COST OF THE REPAIR. *TR
Mileage: 76,827
I AM THE ORIGINAL OWNER OF A 2002 FORD EXCURSION THAT IS EQUIPPED WITH THE FIRESTONE STEELTEX A/T TIRES LT 265/75R16 119/116R LOAD RANGE D; WITH ABOUT 60K MILES. ON FRIDAY NIGHT I EXPERIENCED A TIRE BLOWOUT WHILE OPERATING AT HIGHWAY SPEEDS (55 MPH). IT APPEARS THAT THE TREAD SEPARATED FROM THE TI...
Mileage: 60,000
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT BURST INTO FLAMES WITHOUT WARNING. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE REPRESENTATIVE STATED THAT THE FAILURE ORIGINATED FROM THE ...
Mileage: 82,000
SEE MY ENTIRE STORY AT THE WEBSITE I POSTED WWW.CHASEFUSION.COM/BOYCOTTFORD THERE IS ALSO A VIDEO I MADE ON THERE WITH MY STORY. MY TRUCK STARTED SMOKING, THE HARNESSES ARE BURNED UP OVER $4000 IN DAMAGES, BUT THIS IS NOT THE FIRST ONE!! THE PICTURES OF MY FIRST FORD FIRE ARE POSTED ON THIS WEBSITE ...
Mileage: 110,000
MY 2002 FORD EXCURSION CAUGHT ON FIRE ON JUNE 10, 2008. FORD SAID IT WAS THE SPEED CONTROL SWITCH. THEY HAVE REFUSED TO PAY FOR REPAIRS BECAUSE THEY CLAIM THAT THEY SENT LETTERS, WHICH I NEVER RECEIVED. *TR
Mileage: 110,000
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE STEERING CONTROL ARM DETACHED FROM THE FRAME. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Mileage: 95,000
SLIGHT TICKING SOUND, LIKE AN EXHAUST LEAK, LEADING TO THE SPARK PLUG BLOWING OUT OF THE CYLINDER HEAD, DAMAGING THE THREADS AND ALSO COIL PACK TO BREAK. *TR
Mileage: 57,844
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT RECEIVED TWO SAFETY RECALL NOTICES FOR NHTSA CAMPAIGN ID NUMBER 07V553000 (ENGINE AND ENGINE COOLING: ENGINE: DIESEL). HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT THERE WERE NO SAFETY RECALLS ON HIS VEHICLE. THERE HAD B...
CRUISE CONTROL WOULD NOT ENGAGE. ICON ON DASH JUST FLASHED WHEN" SET "WAS DEPRESSED. I TRIED ALL CRUISE SWITCHES TO VERIFY IF IT WAS A STUCK SWITCH. PRESSING CRUISE" ON "AND "COAST" SWITCHES ON STEERING WHEEL CAUSES HORN TO SOUND. DEALER SAID THE BRAKE SWITCH WAS THE CAUSE DUE TO A MISSING GROUND BU...
CRUISE CONTROL WOULD NOT ENGAGE. ICON ON DASH JUST FLASHED WHEN" SET "WAS DEPRESSED. I TRIED ALL CRUISE SWITCHES TO VERIFY IF IT WAS A STUCK SWITCH. PRESSING CRUISE" ON "AND "COAST" SWITCHES ON STEERING WHEEL CAUSES HORN TO SOUND. DEALER SAID THE BRAKE SWITCH WAS THE CAUSE DUE TO A MISSING GROUND BU...
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. IN AN ATTEMPT TO DRIVE THE VEHICLE, THE CONTACT SMELLED BURNING WIRE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCOVERED A MELTED FUSE BOX. THE FUSE BOX WAS REPLACED, BUT THE DEALER COULD NOT EXPLAIN THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS ...
Mileage: 92,230
AUTO STALLS WITHOUT WARNING AND WILL NOT START - HAS OCCURRED SEVERAL TIME EVERY YEARS STARTING IN 2003. I HAVE HAD IT!- I DO NOT KNOW WHERE TO TURN TO. HOPEFULLY YOU WILL E ABLE TO DO SOMETHING. *TR
CRANK POSITION SENSOR FAILED WITHOUT WARNING, VEHICLE MOTOR IMMEDIATELY SHUTOFF AND WAS UNABLE TO RESTART. VEHICLE WAS TOWED TO DEALER FOR REPAIRS. FORTUNATELY THIS HAPPENED IN A PARKING LOT. IF THIS HAPPENED ON THE HIGHWAY WHILE TOWING 10,000 LBS, LOSS OF ENGINE POWER WOULD CAUSE A INABILITY TO ...
Mileage: 71,000
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO REPLACED THE THROTTLE CABLE. THE FAILURE HAS NOT OC...
Mileage: 94,300
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO REPLACED THE THROTTLE CABLE. THE FAILURE HAS NOT OC...
Mileage: 94,300
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO REPLACED THE THROTTLE CABLE. THE FAILURE HAS NOT OC...
Mileage: 94,300
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO REPLACED THE THROTTLE CABLE. THE FAILURE HAS NOT OC...
Mileage: 94,300
TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING 70 MPH, THE VEHICLE'S HORN BEGAN TO SOUND INTERMITTENTLY. THE CONTACT HAD TO PULL THE HORN PAD OUT OF POSITION. THE DEALER HAS THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 200,000 AND FAILURE MILEAGE...
Mileage: 150,000
TRUCK STARTED TO STOP AND STALL. HAPPENED APPROXIMATELY 5 TIMES LEAVING ME STRANDED ON THE SIDE OF THE ROAD WHEN IT FINALLY STOPPED THE TRUCK DEAD. *TR
Mileage: 39,888
OUR 2002 FORD EXCURSION, WITH THE 5.4L MOTOR, HAD JUST TURNED 59,000 MILES LAST WEEK WHEN MY WIFE WAS DRIVING HOME FROM PICKING UP THE KIDS FROM SCHOOL. MY WIFE CALLS TO TELL ME THAT SHE HAD TO PULL TO THE SIDE OF THE ROAD BECAUSE THE TRUCK BEGAN EXPERIENCING SEVERE POWER LOSS AND WHAT SOUNDED LIKE ...
Mileage: 59,000
IN EARLY DECEMBER 2006 WE WERE OUT CHRISTMAS SHOPPING WHEN I HEARD A LOUD POP FOLLOWED BY A SHARP DECREASE IN POWER AND FOLLOWING POP SOUNDS. I PULLED OVER AND CHECKED THE ENGINE. AT FIRST I JUST NOTICED THE COIL HAD BLOWN OFF THE HEAD. I THOUGHT IT MAY HAVE JUST BEEN A WEIRD OCCURRENCE WITH A BAD C...
Mileage: 100,000
KEPT HAVING TO REPLACE FUSE #45 ON MY 2002 FORD EXCURSION LIMITED DIESEL 4X4. AFTER PUTTING INTO ANY GEAR, GO TO GIVE IT FUEL IT WOULD NT DO ANYTHING. RESEARCHED THE INTERNET AND FOUND THAT THERE WAS OTHERS WITH FORD TRUCK 1999-2003 HAVING SAME PROBLEM AND READ WHAT THEY DID TO FIX IT. APPARENTLY...
Mileage: 103,000
THE CPS (CRANKSHAFT POSITION SENSOR) FAILED WITH NO WARNING AT ALL. THIS IS ONE OF THOSE THINGS THAT IS NOT A MOVING PART, AND SHOULD HAVE LASTED HUNDREDS OF THOUSANDS OF MILES. I UNDERSTAND THERE HAVE BEEN A LOT OF COMPLAINTS ABOUT IT. SIGN ME ON TO THAT BANDWAGON. *NM
Mileage: 82,000
CAM POSITION SENSOR FAILURE ON A 2002 FORD EXCURSION WITH A 7.3L POWERSTROKE AT 42,800 MILES. *NM
Mileage: 42,800
MY 2002 FORD EXCURSION HAD A TOTAL BRAKE FAILURE RESULTING IN A NEAR FATAL SITUATION. WHEN THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP, THEY FOUND A MANUFACTURING DEFECT. THE PLASTIC WHEEL WELL LINER ON THE FRONT LEFT WHEEL WAS POSITIONED AGAINST THE METAL BRAKE LINE FROM THE ABS PUMP AND FROM THE ...
Mileage: 103,000
LOST CONTROL OF VEHICLE RESULTING IN ROLLOVER CRASH. EXACT DEFECT UNCERTAIN (HAPPENED VERY QUICKLY) BUT PROBABLY RIGHT REAR WHEEL LOCKED WITH INABILITY TO STEER VEHICLE AS RESULT. ALSO, SEVERAL MONTH HISTORY OF DIFFICULTY WITH BRAKES FOR MONTHS WITH IDENTIFIABLE CAUSE DESPITE 4 VISITS TO FORD MECHA...
LOST CONTROL OF VEHICLE RESULTING IN ROLLOVER CRASH. EXACT DEFECT UNCERTAIN (HAPPENED VERY QUICKLY) BUT PROBABLY RIGHT REAR WHEEL LOCKED WITH INABILITY TO STEER VEHICLE AS RESULT. ALSO, SEVERAL MONTH HISTORY OF DIFFICULTY WITH BRAKES FOR MONTHS WITH IDENTIFIABLE CAUSE DESPITE 4 VISITS TO FORD MECHA...
DT*: THE CONTACT STATED WHILE MERGING WITH TRAFFIC ON THE INTERSTATE AT 55MPH, A SPARK PLUG BLEW UPWARD INTO THE ENGINE WHICH CAUSED THE VEHICLE TO STALL AND OPERATE AT A REDUCED SPEED. THE CONTACT MANAGED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE ...
Mileage: 79,284
BRAKE ROTORS WARP EXCESSIVELY. JUST PURCHASED USED VEHICLE, HAD TO HAVE THE ROTORS TURNED AND BRAKE SYSTEM SERVICED AFTER 5,000 MILES. VEHICLE WOULD VIBRATE EXCESSIVELY UPON APPLICATION OF BRAKE. FORD SERVICE REPRESENTATIVES THAT INSPECTED THE BRAKE SYSTEM STATED THAT THE PADS LOOKED ALMOST NEW. IN ...
Mileage: 54,890
WHILE DRIVING MY 2002 FORD EXCURSION ON THE INTERSTATE AT ABOUT 65 MPH, I HEARD A THUMP UNDER THE HOOD AND THEN MY ENGINE BEGAN TO MAKE A LOUD CLUNKY SOUND (ALMOST AS IF THERE WERE NO MUFFLER). ONE OF THE SPARKS PLUGS HAD BLOWN OUT OF THE ENGINE! LUCKILY, MY EXCURSION WAS STILL DRIVABLE AND I WAS ...
Mileage: 39,000
DT: THE CONTACT STATED WHILE DRIVING A SPARK PLUG BLEW OUT OF THE ENGINE ,CAUSING A HOLE TO BE BLOWN IN THE IGNITION COIL. THE INDEPENDENT REPAIR SHOP PERSONAL REPLACED THE COIL PACK, DRILLED AND TAPPED THE MOTOR HEAD ON THE NUMBER THREE CYLINDER. *AK
Mileage: 68,000
IN JUNE OF 2003, A 2002 FORD EXCURSION LIMO SUFFERED A FIRE LOSS UNDER THE HOOD. THE VEHICLE WAS PARKED WITHOUT THE ENGINE RUNNING OR POWER SWITCHES ON. IT HAD NOT BEEN USED FOR SEVERAL HOURS. WHILE AN EMPLOYEE WAS IN THE PASSENGER AREA CLEANING THE LIMO, HE NOTICED THE VEHICLE WAS ON FIRE UNDERN...
DT: 2002 FORD EXCURSION. THERE IS A SPEED CONTROL DEACTIVATION SWITCH THAT HAS BEEN RECALLED ON EVERY FORD TRUCK EXCEPT THE FORD EXCURSION ,AND THE RECALL NUMBER IS 05S28. THE IDENTICAL SWITCH IS IN THE CONTACT'S FORD EXCURSION WHICH CAUGHT ON FIRE ON SEPTEMBER 29, 2005. HAD CONTACTED MY DEALE...
THE ELECTRONIC CONTROLLER FOR THE OVER DRIVE LOCK SWITCH IS SHORTING OUT IN MY 2002 FORD EXCURSION. I EXPERIENCED A PROBLEM WITH THE GAUGES TURNING OFF WHILE I WAS DRIVING AROUND ATLANTA, GA WITH MY FAMILY. THE BATTERY WENT DEAD BECAUSE THE FUSE THAT CONTROLS THE DASH GAUGES BLEW. THE ALTERNATOR ...
Mileage: 63,050
MY PROBLEM IS THE TRUCK HAS WARPED 4 SETS OF FRONT ROTORS IN 80,000 MILES. IT HAS YET TO EVEN WEAR THE REAR ROTORS. EACH TIME IT HAS WARPED THE ROTORS THE PADS WERE REPLACED. THE FIRST 2 SETS OF ROTORS WERE FROM FORD. I THEN PURCHASED HIGH PERFORMANCE SLOTTED ROTOR WITH SPECIAL PADS. THIS MADE ...
THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD WHILE BEING PARKED IN THE DRIVEWAY FOR MORE THEN 10 HOURS OR MORE. THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE CONSUMER NOTIFIED THE DEALER AND THE MANUFACTURER. *AK THE MAIN BODY OF THE FIRE...
Mileage: 51,000
CONTACT STATES: 2002 FORD EXCURSION SERIOUS DESIGN DEFECT IN REAR HATCH DOOR SYSTEM. IF BOTTOM DOORS ARE SHUT AFTER HATCH IS LOWERED,HATCH DOWN FIRST AND THEN SHUT THE DOOR VERY LIGHTLY THE REAR WINDOW SHATTERED AND CRASHED TO THE GROUND. NO WARNING STICKER, BUT THERE WAS DIRECTIONS IN THE OWNE...
WHILE DRIVING AT 20 MPH THE VEHICLE ACCELERATED INTERMITTENTLY. THE CONSUMER STATED THE ONLY WAY TO STOP THE VEHICLE WAS BY SHUTTING THE ENGINE OFF. THE DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. MANUFACTURER WAS NOTIFIED, BUT COULD NOT OFFER ANY REME...
Mileage: 20,000
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. HOWEVER, THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *...
Mileage: 54,000
THE SUV TRUCK WAS INVOLVED IN A T-BONE COLLISION OF 55 MPH AND NEITHER FRONTAL AIR BAGS DEPLOYED. NO ONE WAS TRANSPORTED TO THE LOCAL HOSPITAL, BUT THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES AND THE TRUCK WAS TOTALED BY THE INSURANCE COMPANY. THE DEALER WAS NOTIFIED. *JB
Mileage: 41,800
THE SPARK PLUG POPPED OUT OF THE HEAD OF MY 2002 FORD EXCURSION. THE DEALER REPAIRED IT AT A COST OF AROUND $500.00. THEY TOLD ME THEY NEVER HEARD OF THIS BEFORE AND I WAS LUCKY I DIDN'T BLOW THE MOTOR AT A $7000,00 COST. I FIRST FELT LUCKY WHEN I CALLED CUSTOMER SERVICE THEY TOO SAID IT WAS NEW T...
Mileage: 71,436
COMPLAINT RECEIVED VIA E-MAIL. IN OUR TRUCK, THE LEFT REAR SEAT BELT RETRACTOR BOLT LOOSENED AND DETACHED OF ITS OWN ACCORD WHILE BUCKLING CHILD IN BOOSTER SEAT. CAR WAS DRIVEN DIRECTLY TO DEALER FOR INSPECTION. SERVICE MANAGER VERIFIED MECHANISM HAD NOT BEEN ALTERED. ORIGINAL LOCK-TIGHT HAD NOT HEL...
THE CONSUMER RECEIVED LETTER REGARDING RECALL # 03T0020000. HOWEVER, BRIDGESTONE/FIRESTONE HAS NOT COOPERATED WITH THE CONSUMER. THE RIGHT REAR PASSENGER TIRE BLEW OUT. CHUNKS OF THE TIRE DAMAGED UNDERNEATH THE VEHICLE, AND FORD SAID THERE WAS NOTHING THEY CAN DO. PLEASE PROVIDE ANY FURTHER INFORMAT...
Mileage: 37,000
WHEN CLOSING THE BACK HATCH THE TAILGATE GLASS SHATTERED WITHOUT WARNING. NO INJURIES REPORTED. THE DEALER WAS NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Mileage: 27,400
WHILE DRIVING 60 MPH CONSUMER HEARD A CLANKING NOISE AND FELT VIBRATION. CONSUMER PULLED THE VEHICLE OFF THE FREEWAY, AND TOWED IT TO THE DEALER, WHO INFORMED THE CONSUMER THAT TRANSFER CASE WAS SEPARATING FROM THE TRANSMISSION. *AK *NM
Mileage: 80,000
INTERIOR LIGHTS WILL NOT GO OUT. THIS STARTED HAPPENING OUT OF NOWHERE ONE DAY. IT IS A SERIOUS SAFETY ISSUE FOR NIGHT DRIVING. I WAS TOLD IT NEEDS AN INSTRUMENT CLUSTER PANEL AND DOOR LATCH WITH ESTIMATED COST OF OVER $700.00. FORD SAID IT'S NOT UNDER WARRANTY. THIS VEHICLE WAS PURCHASED NEW. ...
Mileage: 47,105
MY HUSBAND WAS BUCKLING OUR 3 YEAR OLD IN HER CAR SEAT IN OUR 2002 EXCURSION AND THE SEAT BELT DETACHED FROM THE FRAME OF THE CAR. LEFT 2ND SEAT: SEAT BELT BOLT (LOCATION-RETRACTOR ATTACHED AT FRAME) WAS EITHER NOT PROPERLY TIGHTENED, LOCKED TIGHT IMPROPERLY APPLIED OR NUT IS ILL-FITTING CAUSING NU...
Mileage: 66,000
THE CONSUMER STATED THE TIRES ON HIS VEHICLE HAD IRREGULAR WEAR AND MADE A LOT OF NOISE. HE READ THAT THE MANUFACTURER WAS RECALLING THESE TIRES, SO HE TOOK THEM TO THE DEALER AND HAD THEM CHECKED, AT WHICH TIME HE WAS ADVISED TO GET MORE TIRES, BECAUSE OF THE IRREGULAR WEAR. THE CONSUMER STATED HE...
Mileage: 44,567
FIRESTONE STEELTEX TIRES EXPERIENCED TREAD SEPARATION. *BF THE OWNER REQUESTED REIMBURSEMENT. *SC *JB
Mileage: 30,725
2002 FORD EXCURSION. REAR GLASS SHATTERED AND FELL ON THE GROUND WHEN OUR CHILD ATTEMPTED TO CLOSE THE REAR GLASS AND THE TWO REAR GATES IN THE INCORRECT ORDER. THIS IS A DESIGN DEFECT AND POSES A SIGNIFICANT RISK TO HUMANS SHOULD THE REAR GLASS FALL ONTO A PERSON WHILE ATTEMPTING TO CLOSE THE REA...
Mileage: 36,200
TRAVELING EAST BOUND ON I-84 10 MILES FROM MOUNTAIN HOME, IDAHO WHEN MY LEFT REAR TIRE TREAD SEPARATED FROM THE TIRE AND THEN THE TIRE BLEW. TIRE TYPE WAS A FIRESTONE LT 365/75R16 LOAD RANGE D STEELTEX R4S MODEL. THE THREAD DAMAGE MY QUARTER PANEL, WHEEL WELL SPLASH GAURDS AND PAINT ON VEHICLE. I W...
Mileage: 43,909
AT LOW SPEEDS OR WHEN STOPPED WITH THE BRAKES APPLIED, THE STREERING CAPABILITIES ARE EXTREMELY LIMITED OR NON EXISTANT. (IN OTHER WORDS, I CAN'T TURN THE STEERING WHEEL UNDER THESE CONDITIONS) AND IT HAPPENS REGULARLY - EVERYDAY!!! *JB
Mileage: 74,000
AFTER PURCHASING A USED VEHICLE FROM INTERNET AUTO SALES IN RENO, NEVADA, THE BRAKES WERE NOT WORKING CORRECTLY. THE BRAKES PULLED THE VEHICLE VIOLENTLY TO THE RIGHT. THE DEALER REPLACED THE CALIPERS AND PADS AND TURNED THE ROTORS AND TOLD ME THE PROBLEM WAS SOLVED. AFTER TEST DRIVING THE VEHICLE...
Mileage: 42,700
FORD EXCURSION 2002, BLEW OUT SPARK PLUG THROUGH PISTON CAP,.. AFTER $5000.00 IN FIXES, I WENT TO PICK IT UP, AND IT BLEW UP AGAIN ON THE WAY HOME FROM THE DEALERSHIP. I LOST POWER ON THE FREEWAY GOING 65 MILES PER HOUR, AND ALMOST CRASHED. FORD WAS NOT AT ALL HELPFUL, AND EVEN THOUGH I AM A VERY GO...
Mileage: 50,000
I STARTED EXPERIENCING VIBRATING IN MY STEERING WHEEL DURING BRAKING SEVERAL MONTHS AGO. THE VIBRATION CONTINUED TO GET WORSE. I HAD THE BRAKES CHECKED AND I FOUND OUT THAT ALL FOUR ROTORS WERE WARPED ON THE VEHICLE. THE VEHICLE ONLY HAS 27000 MILES ON IT AND THE BRAKE PADS ARE IN EXCELLENT CONDI...
Mileage: 26,500
CONSUMER RECEIVED RECALL 03T 002 000 CONCERNING FIRESTONE, STEELTEX A/T, LT265/75R16 LOAD RANGE D FROM THE MANUFACTURER ON MARCH 2004. CONSUMER WAS TOLD BY DEALER AND MANUFACTURER THAT THE TIRES NEEDED WERE NOT AVAILABLE. IT HAS BEEN ALMOST SIX MONTHS AND CONSUMER WAS CONSTANTLY BEING TOLD THE SAME...
Mileage: 29,300
CONSUMER RECEIVED A RECALL LETTER REGARDING FIRESTONE STEEL TEX RADIAL TIRES, LT265/75R16 LOAD RANGE D. PRIOR TO RECEIVING THE RECALL LETTER CONSUMER REPLACED ONE OF THE TIRES. MANUFACTURER WON'T HONOR THE EXPENSES CONSUMER PAID TO REPLACE THE TIRE. *AK
WHILE DRIVING 30 MPH THE CONSUMER LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE CONSUMER STATED THAT THE VEHICLES TIRES LOSE AIR PREMATURELY. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Mileage: 23,000
WHILE DRIVING 30 MPH THE CONSUMER LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH. THE CONSUMER STATED THAT THE VEHICLES TIRES LOSE AIR PREMATURELY. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Mileage: 23,000
4/4/04 I REC'D A FLAT TI,E TOLD IT WAS IRREPARABLE SINCE AIR WAS SEEPING OUT OF THE SIDEWALL. 4/5/04, I RECEIVE LETTER FROM FIRESTONE/FORD REAGRDING TIRE RECALL ON MY 2002 FORD EXCURSION.. 4/6/04 I PHONE 3 FORD DEALERSHIPS AND 5 FIRESTONE STORES TRYING TO LOCATE REPLACEABLE TIRES. TOLD THEY HAD NO I...
Mileage: 5,000
AT 50,000 MILES, ABOUT ONE YEAR AGOTHERE WAS A LOAD SCREECHING SOUND COMING FROM THE FRONT END OF MY VEHICLE AND THE STEERING BEGAN TO FAIL AND THE CAR BEGAN TO WEAVE. I WAS DRIVING APPROXIMATELY 70 MPH ON HIGHWAY 93 30 MILES NORTH OF WICKENBURG, AZ. BY THE TIME I GOT MY CAR STOPPED THE LEFT FRONT...
Mileage: 50,000
THE DEALERSHIP REPLACED THE FRONT AND REAR TIRES, MANUFACTURER AND CONSUMER SPLIT THE COST OF THE TIRES. ONE YEAR LATER CONSUMER RECEIVED A RECALL LETTER, ON FIRESTONE, STEELTEX A/T, 265/75R16, BUT MANUFACTURER REFUSED TO REIMBURSE THE MONEY THAT HE ALREADY PAID ABOUT A YEAR AGO. *AK
Mileage: 50,000
FORD AND FIRESTONE ARE REFUSING TO HONOR VEHICLE RECALL. THE MANUFACTURER SAYS THE CONSUMER'S TRUCK IS NOT PART OF THE RECALL. CONSUMER HAS THE STEEL TEX R4SII LT265 LOAD RANGE D ORIGINAL EQUIPMENT.*MR
MY DAUGHTER DRIVES A 2002 FORD EXCURSION AND WITH VERY LOW MILES THE WEAR OF THE TIRES IS UNACCEPTABLE. THEY ARE WEARING FAST AND UNEVEN AND MAKE NOISE. PLEASE LOOK INTO THESE TIRES BECAUSE SHE TRAVELS WITH MY PRECIOUS GRANDCHILDREN DAILY. SHE HAS TWINS THAT ARE 2 YEARS OLD AND ANOTHER SON THAT I...
MY DAUGHTER DRIVES A 2002 FORD EXCURSION AND WITH VERY LOW MILES THE WEAR OF THE TIRES IS UNACCEPTABLE. THEY ARE WEARING FAST AND UNEVEN AND MAKE NOISE. PLEASE LOOK INTO THESE TIRES BECAUSE SHE TRAVELS WITH MY PRECIOUS GRANDCHILDREN DAILY. SHE HAS TWINS THAT ARE 2 YEARS OLD AND ANOTHER SON THAT I...
FIRESTONE STEELTEX TIRES FOR 2002 FORD EXCURSION RECALLED. CONSUMER HAD ALREADY REPLACED TWO OF THE TIRES WITH MICHELIN. FORD DEALER SAYS REPLACE ALL 5 TIRES INCLUDING MICHELIN WITH PROPOSED B. F. GOODRICH OR NO TIRES REPLACED. CONSUMER PREFERS KEEPING MICHELIN TIRES. NO COMPENSATION OFFERED. C...
WHILE DRIVING AT A SLOW SPEED A CAR MADE A SUDDEN STOP IN FRONT OF NO MATTER HOW HARD I STEP ON THE BRAKES THE TRUCK DID NOT STOP.*AK
Mileage: 33,100
WHILE DRIVING, THE VEHICLE JERKED AND THE ABS LIGHT ILLUMINATED. ALSO WHEN BRAKING, THE VEHICLE WENT TO THE RIGHT. *AK *JB
Mileage: 30,000
I DRIVE A NEW 2002 FORD EXCURSION AND WITH VERY LOW MILES THE WEAR OF THE TIRES IS UNACCEPTABLE. THEY ARE WEARING FAST AND UNEVEN AND MAKE NOISE. PLEASE LOOK INTO THESE TIRES AS I HAVE 2 YEAR OLD TWINS AND A 3 YEAR OLD THAT TRAVEL WITH ME EVERYDAY. THANKS.*AK
A SENSOR FAILS AND CAUSES ENGINE TO STOP RUNNING - HAS HAPPENED WHILE GOING 65MPH ON AN INTERSTATE HIWAY - ENGINE MAY RESTART BUT CAR IS LEFT COASTING, TOTALLY WITHOUT POWER AT HIWAY SPEEDS. ENGINE HAS STOPPED 4 TIMES NOW. ONLY LAST OCCURRANCE IS LISTED HERE. *AK
THE VEHICLE EXPERIENCED ELECTRICAL AND SUSPENSION PROBLEMS. THE SUSPENSION PROBLEM CAUSED THE TIRES TO WEAR PREMATURELY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Mileage: 6,000
THE VEHICLE EXPERIENCED ELECTRICAL AND SUSPENSION PROBLEMS. THE SUSPENSION PROBLEM CAUSED THE TIRES TO WEAR PREMATURELY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Mileage: 6,000
THE CONSUMER NOTICED A VIBRATION WHILE DRIVING. THE FRONT DRIVER'S SIDE TIRE EXPLODED LIKE IT WAS OVER PRESSURED. *AK THE VEHICLE WAS THROWN ACROSS ANOTHER TRAFFIC LANE, SPUN BACKWARDS AND LEFT THE ROAD SIDEWAYS INTO THE MEDIAN. THE VEHICLE DID NOT ROLL BUT RECEIVED EXTENSIVE DAMAGE. *LA *JB
Mileage: 28,000
OUR FIRESTONE TIRES ARE FALLING APART NEAR THE LETTERING ON THE SIDEWALLS. WE FIRST NOTICED IT ON A TRIP TO CHICAGO. THEY ARE FIRESTONE STEELTECK R4S. *LA
Mileage: 33,000
WHILE TRAVELING, THE OWNER HAS NOTICED THAT THE HEADLIGHTS ARE NOT AIMED CORRECTLY. WHEN APPROACHING ONCOMING TRAFFIC THE HEADLIGHTS BLIND DRIVERS. THE DEALERSHIPS HAS SERVICE THE VEHICLE THREE TIMES WITH NO CHANGE IN CONDITION.*AK
A CHILD WAS ABLE TO RELEASE THE SEAT BELT LATCH PLATE FROM BUCKLE MECHANISM. THE BUCKLE RETRACTED TOO QUICKLY TO BE GRABBED BY OWNER OF VEHICLE, AND BECAME LOST/STUCK IN THE RETRACTOR, AND WAS HIDDEN. *AK
WHILE DRIVING, THE CONSUMER SUDDENLY HEARD A STRANGE NOISE FROM THE LEFT REAR TIRE. *AK AAA CAME AND CHANGED THE TIRE. *JB
Mileage: 34,000
ON 8-25-03 , I TOOK MY 2002 FORD EXCURSION IN TO BERRYVILLE FORD IN BERRYVILLE ARKANSAS BECAUSE THE VEHICLE WOULD NOT STOP IN A REASONABLE DISTANCE. IF YOU ARE GOING DOWNHILL AND YOU HAVE TO BRAKE SUDDENLY AND HARD THE BRAKES GET HOT AND YOU LOSE THEM ALLTOGETHER.THIS VEHICLE HAS ONLY 27,774 MILES. ...
Mileage: 26,000
WHILE DRIVING AT NORMAL SPEED. FIRESTONE STEEL TEX, SIZE LT235/75R16 DOT# UNKNOWN TREAD SEPARATED, FORCING THE CONSUMER TO PULL OUT THE ROAD. *AK
FRONT ROTORS RUSTED IN CENTER AREA BETWEEN ROTOR BRAKE SURFACE. AT 30,000 MILES MY 2002 FORD EXCURSION STARTED TO SHAKE VIOLENTLY WHEN BRAKING AT SPEEDS ABOVE 40 MPH. LUCK FOR US WE WERE DRIVING IN LOWER SPEED CONDITIONS IN RESIDENTIAL TRAFFIC. I INSPECTED THE BRAKE PADS AND ROTORS FOR PROBLEMS AND...
Mileage: 31,189
I HAD A TIRE INSIDE WALL FAILURE WITH A FIRESTONE TIRE ON MY EXCURSION. THERE WAS ABOUT 22000 MILES ON THEM WHEN THE BLOWOUT OCCURRED. NO INURIES BUT IT HAPPENED AT FREEWAY SPEED AND I COULD HAVE LOST CONTROL. REPORT WAS MADE A STATE TROOPER WHO CAME ON SCENE.*AK
FREEWAY DRIVING AT 65 MPH WHEN NO APPARENT REASON REAR LEFT TIRE BLOWOUT. FURTHER INVESTAGATION FOUND THE TIRE HAD SIDEWALL PEELED AWAY AND THE TREAD WAS WRAPPED AROUND THE AXLE. NOT BEFORE DOING DAMAGE TO REAR QUARTER PANEL AND PARKING BRAKE CABLE. FULL TREAD SEPARATION.*AK
Mileage: 30,823
AT 5 MPH NOTICED THAT THE BACK END OF 2002 EXCURSION WAS WOOBLING. FOUND THE TIRE HAD BALLOONED ON THE INSIDE SIDEWALL AND TREAD. FORD REPLACED WITH SAME MODEL TIRE. *TT
Mileage: 29,714
2002 FORD EXCURSION. TWO INSTANCE OF THE VEHICLE NOT RESPONDING TO PRESSURE APPLIED TO THE BRAKE PEDAL AT LOW SPEED. VEHICLE CONTINUES TO ROLL WITH VERY LITTLE STOPPING ACTION. TAKEN TO DEALERSHIP WHERE NOTHING WAS FOUND. *NLM
Mileage: 31,000
WHEN THE VEHICLE WAS PLACED IN REVERSE A SURGE OF POWER TOOK OVER AND THE VEHICLE SMASHED INTO A POLE. *JB
Mileage: 23,311
WHILE DRIVING THE FRONT TIRES SIDEWALL SEPARATED (SIZE#2657516) PLEASE PROVIDE THE DOT#. *NLM
THE FRONT PASSENGER TIRE BLEW OUT. *JB
WHEN THE BRAKE WAS APPLIED, THE ENGINE REVVED AND VEHICLE SURGED FOWARD INTO ONCOMING TRAFFIC. THE VEHICLE WAS STRUCK ON THE DRIVERS SIDE, AND THE VEHICLE FINALLY STOPPED. *JB THE IDLE AIR CONTROL AND HEADLINER WAS REPLACED. *SCC
Mileage: 25,275
2002 FORD EXCURSION, LIMITED. ENGINE STALLS WHEN COMING TO STOP AT TRAFFIC SIGNS, SIGNALS. WILL RESTART IN PARK BUT DIE IMMEDIATELY UPON BEING PUT BACK IN GEAR. HAS BEEN TO AUTHORIZED FORD SERVICE DEALERSHIP, NOW 5 TIMES, MULTIPLE TESTING WITH FLIGHT RECORDERS, MULTIPLE PART REPLACEMENTS, STILL N...
Mileage: 3,017
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
THE VEHICLE HAS A FRONT SUSPENSION PROBLEM WHICH CAUSES THE VEHICLE TO VIBRATE, THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES BUT THE PROBLEM STILL EXIST, BOTH DRIVER SIDE DOORS ARE MISALIGNED WITH RESPECT TO THE FENDER TRIM, THE DIFFERENTIAL WAS ORIGINALLY MISALIGNED WITH RESPECT TO THE REAR FENDER TR...
VEHICLE STOPPED AT INTERSECTION WITH ENGINE IDLING NORMALLY. ACCELERATOR DEPRESSED BUT ENGINE DID NOT INCREASE SPEED. VEHICLE MOVED INTO INTERSECTION AT IDLE BEFORE BRAKES COULD BE APPLIED. NO ACCIDENT RESULTED DEALER REPLACED PEDAL ASSEMBLY UNDER WARRANTY. DT
CONSUMER STATES THE PASSENGER WINDSHIELD BROKE TWICE. WITH OUT ANY REASON. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.. TS
WHILE APPLYING BRAKES VEHICLE WILL NOT STOP. CONSUMER WILL SHIFT VEHICLE IN PARK TO COME TO A COMPLETE STOP. DEALERSHIP SHIP IS AWARE OF PROBLEM.*AK
WHILE DRIVING 50 MPH AND ROLLING OVER BUMPS/POT HOLES, AND ROUGH SURFACES, IT CAUSES VEHICLE TO VIRATE SEVERELY AND LOSE STEERING CONTROL. DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
FRONT CRASH AT 55 MPH, NEITHER AIRBAG DEPLOYED. NO INJURIES, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK CONSUMER STATED THAT ONE PERSON FROM THE OTHER VEHICLE WAS INJURED. *YH
VEHICLE WAS BACKED INTO DRIVEWAY, PARKED WITH ENGINE OFF. DRIVER INTENDED TO RELOCATE VEHICLE ABOUT 6 FEET FORWARD, NEVER ENTER STREET. DRIVER STARTED ENGINE, AND WITH RIGHT FOOT ON BRAKE PEDAL PLACED TRANSMISSION IN DRIVE. DRIVER RELEASED BRAKE PEDAL AND ALLOWED VEHICLE TO MOVE FORWARD TO INTEND...
VEHICLE WAS BACKED INTO DRIVEWAY, PARKED WITH ENGINE OFF. DRIVER INTENDED TO RELOCATE VEHICLE ABOUT 6 FEET FORWARD, NEVER ENTER STREET. DRIVER STARTED ENGINE, AND WITH RIGHT FOOT ON BRAKE PEDAL PLACED TRANSMISSION IN DRIVE. DRIVER RELEASED BRAKE PEDAL AND ALLOWED VEHICLE TO MOVE FORWARD TO INTEND...
WHEN APPLYING ACCELERATOR PEDAL IT WILL GO TO THE FLOOR INTERMITTENTLY, ENGINE WILL NOT REVV, AND VEHICLE WILL NOT MOVE FORWARD. VEHICLE WAS REARENDED AFTER CONSUMER WAS AT A STOP. THEN, STARTED TO ACCELERATE, AND VEHICLE DID NOT RESPOND. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK THERE WERE 6 INJUR...
TRUCK DIES WHEN YOU SLOW DOWN OR APPLY BRAKES. THEN WILL NOT REMAIN RUNNING WHEN PUT INTO DRIVE, IT WILL DIE IMMEDIATELY WHEN TAKEN OUT OF PARK. HAVE TO START CAR IN N GEAR, BRING ENGINE SPEED OVER 1500 RPM'S THEN POP IT INTO DRIVE FOR TRUCK TO REMAIN RUNNING. HAS NOW HAPPENED FOUR TIMES.*AK
WHILE DRIVING 70 MPH CONSUMER ACTIVATED BOTH REAR WINDOWS, AS SOON AS THE WINDOWS WERE LOWERED, THE VEHICLE STARTED TO SHAKE VIOLENTLY, IT WAS DIFFICULT TO CONTROL VEHICLE, WHEN THE WINDOWS WERE CLOSED THE SHAKING STOPPED.*AK. CONSUMER CONTACTED THE MANUFACTURE AND WAS INFORMED THAT ALL THE EXCURSIO...
WHEN BRAKES ARE APPLIED AND VEHICLE HAS STOPPED, DRIVER IS UNABLE TO TURN STEERING WHEEL, CONSUMER CONTACTED DEALER AND WAS INFORMED THAT IT WAS NORMAL.*AK. CONSUMER STATED IT IS VERY HARD TO TURN WHEEL, IT FEELS LIKE THE STEERING IS BINDING, WHEEL CAN NOT BE TURNED MORE THAN 1/4 TURN RIGHT OR LEFT...