2017 FORD EXPEDITION Power Train Problems

We were driving on the highway and suddenly lost all power. Vehicle downshifted so hard I thought someone had hit us. Then it was back to normal, driving fine. But now we had no speedometer and the check engine and wrench light were on. My wife said she had felt something like that before but it was minor and at a lower speed. It had never resulted in a check engine light or loss of speedometer. I told her to exit the highway. She was shaking like crazy because she thought we just got rear ended. I can see how this could cause someone to completely wreck it was so harsh. We towed it home and when we started it up at home all those error lights were off. So I drove it around the block and it drive fine. I had my friend come take a look. He scanned it and it had a P0720 code. He said his F150 had the same issue and the same code as well a few years back and it was covered. It turns out we have the same transmission in our Expedition that he has in his F150. I havent had a chance to call the dealer yet but the paper I read in the recall and extended waranty coverage states only going up to a 2013 vehicle. They say it was a leadframe issue causing this. My Expedition has the same leadframe, and the same issue. This is very much a saftey concern since it changes harshness of downshifting out of no where. It could be even worse next time locking the wheels up or blowing the engine. Knowing its the same transmission and the same leadframe, why isnt my year model under that recall. I was reading in the forums and there are hundreds of similar questions coming from people with Expeditions and F150s that are near to my year and not covered. Can you please let me know if there is something im missing. Thank you.

The transmission suddenly downshifted to 1st gear while traveling at 45 mph with no warning. This created a very dangerous and life threatening occurence.

The vehicle has not been inspected by anybody so the problem is not been reproduced. It just happened this morning. There have not been any check engine lights or anything related pop up on the dash. I was leaving my house I just reached highway speeds 50 to 60 miles per hour I was in 5th or 6th Gear. The transmission suddenly downshifted on its own to first gear it downshifted so hard and so fast that it barked the tires really hard the RPMs went up to 5 to 6,000 I thought that it had somehow been hit into reverse or park or something I am the only one in the vehicle. I shift the vehicle into neutral and then I went back down to manual and cycled up and down a gear and then put it back in Drive.

Truck first would shift out of park but would not engage into a gear causing it to roll unexpectedly in the downhill driveway. Problem self corrected with a few ignition cycles. Week later truck became inoperable at a stop light and require shut down and restart and traffic. Same day truck would not start at all after returning home. Dealer diagnosed 6r80 transmission with molded lead frame assembly failure. This has been subject of a recall or customer satisfaction program for earlier year models but not beyond 2013.

TSB 23-2143, citing cold-start cam phaser rattle as a manufacturing defect that impacts reliability and safety (loss of power, premature wear, noise).

For 1.5+ years, the transmission will unexpectedly and suddenly downshift into 1st gear without warning. Which causes a sudden deceleration. No warning lights before it happens. It occurs randomly and at different speeds. It has happened over 20 times. I've experienced it happening at speed ranging from 35mph to 65mph. The gear shifter was in the drive position each time this issue occurred. The suv is the 2017 ford expedition EL with the 3.5L ecoboost engine with 6 speed automatic transmission. No check engine light before or after the issue (so no OBD2 code to read) a big yellow warning appears during/after saying "see manual". Sometimes the issue will resolve in a few seconds. The suv has not been to the dealership yet for this issue. But i will be contacting ford today.

The contact owns a 2017 Ford Expedition. The contact stated while attempting to start the vehicle, the vehicle failed to start. Roadside Assistance was contacted. The technician connected the battery cables and jumpstarted the vehicle. The vehicle was started, and the vehicle was driven to the residence. The contact later replaced the battery. The contact stated that the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with parasitic battery drain due to a failed gear shifter. The contact was informed that the gear shifter needed to be replaced. The vehicle was being repaired. The contact was informed that parts had been ordered for the repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,000.

Mileage: 40,000

I can be driving up a hill the traction control warning light and hill decent braking light come on causing the vehicle speed to drop the vehicle shakes acting like it is trying to stop. Once you stop and turn the vehicle off the error codes go away . This problem has been occurring since early September it currently only occurs going up hill on one road

While driving, the speedometer began to bounce around. This caused erratic shifting. At one point the speedometer went to zero while we were still moving. I pulled over put it in park and it would not go into gear. During this the air bag light came on. After turning the vehicle off and back on again, everything went back to normal. Over a period of days, it would do the same thing again, but not as bad as the time listed above. The speedometer will bounce around while driving and cause moderate shifting issues. I took the vehicle into a shop, and they ran the code as being Output Speed Sensor. After research, it appears Ford had a recall on output speed sensors for 2014 F-150 vehicles (Recall Reference Number 24S37) which use the 6R80 transmission. I contacted my local Ford dealership and Ford corporate via chat, and both told me my 2017 Expedition was not covered under that recall. Since my vehicle uses the same transmission, I inquired as to what they did to fix the output speed sensor issue. They could not provide me with that information. I have several videos of the speedometer bouncing around, but am unable to upload them here.

In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.

The contact owns a 2017 Ford Expedition. The contact stated while driving approximately 50 MPH, the transmission unexpectedly downshifted to first gear, causing the vehicle to abruptly slow down. The contact stated that after restarting the vehicle, the failure was corrected. The vehicle was driven to the local dealer who diagnosed the vehicle and determined that the transmission lead frame was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 170,000.

Mileage: 170,000

The contact owns a 2017 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The wheels then seized, causing the vehicle to jerk. Additionally, the speedometer was inoperable while driving. The "Blind Spot System Fault" and "See Manual - Transmission" messages were displayed and the check engine warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage); however, the VIN was not included. The failure mileage was approximately 120,000.

Mileage: 120,000

I am about to have the rear end rebuilt for the 2nd time since I bout the vehicle roughly 1 year ago, and am currently over 30th in line at my dealership to have a rear end rebuilt

Was traveling 75 mph on a busy highway and lost power, the message center lit up yellow with a wrench in the middle, vehicle went to idle/coast, had no power to move thru lanes as cars were buzzing by me. very scary somehow got to the side of road safely but close calls many times. had it taken to Ford dealer - pulled the code P2112 THROTTLE CONTROL SYSTEM STUCK CLOSED/THROTTLE ACTUATOR CONTROL SYSTEM CLOSED. I would like to join class action lawsuit that is open for this problem since Ford will not stand behind this issue. i spent $600 to replace the defective THROTTLE BODY component with a new one. But the reality is that this put myself and others in grave danger because the total loss of power. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 111,099

Driving at highway speed, vehicle gauges drops to zero and transmission stays at 3rd gear. Unable to know what travel speed is while trying to exit safety off highway. Have to turn off engine to reset issue, but no way to figure out what happened.

Vehicle sudden power loss. No fuel getting to engine vehicle must be stopped it is in limp mode. Turned off and restarted and vehicle runs. Happened 15 different times. Still ongoing possi le contaminated throttle body?

Pulled into a parking spot and put the car in park. The vehicle started to roll backwards while in park. Had to hit the brakes to stop the car. I checked and the car was securely in park. Had to put the car back in drive and pull forward to pull back fully into the parking spot and apply the emergency brake.

Driving through a mile-long tunnel on an interstate highway (speed limit 55 mph), the vehicle ceased to respond to the gas pedal and would not accelerate or maintain speed. Attempted to shift gears but that produced no change - it was as if the transmission was stuck in neutral, but pushing the gas pedal did not increase the rpm. As we exited the tunnel at approximately 30 mph, the driver attempted to pull over and stop the vehicle, and found that the power assist for the brakes was not working, making stopping difficult - the driver had to push the brakes very hard, multiple times, to stop the car. We did contact 911 dispatch when we thought we were going to likely impede traffic, as the tunnel only had two lanes traveling the same direction. However, no intervention was required as we reached the end of the tunnel and were able to pull over before the call was completed. The vehicle was towed to a dealership and they diagnosed a fuel pump and/or fuel pump module problem, but have ceased to respond to our calls for the past 48 hours, so we have no further information. The check engine light turned on when the car was restarted, but then later turned off, without any repair work having been completed.

Wheels: tires were unidernflated to 25 and no dash warning received. Tires inflated to 32. Within a month severe tire bulge appeared no dash warning. Tires now replaced. Power train: yellow wrench on dash, suv went limp after acceleration, suv had limited forward power to pull over to side of road. Shut engine off, restarted, no yellow wrench, no problem for approximately 20 miles. Identical problem occurred 2 more times about 20 miles after the preceding incident. From Ford forums it appears there is an issue with the throttle body, but when taken to Ford for OBD scan no error was found. This 2017 Ford only has been garage kept, gently driven about 34,000 miles.

On May 15, 2023, our 2017 Ford Expedition rolled while in Park and unattended. It had been parked for approx. 2-1/2 hours before rolling down our inclined driveway. It collided with our granite mailbox post, snapping it off. Thankfully, no one was hurt, however, the vehicle suffered significant damage.

The contact owns a 2017 Ford Expedition. The contact stated that while driving at various speeds, the vehicle jerked and then stalled. The transmission, check engine, and several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to correct the failure. The contact's husband diagnosed the vehicle and retrieved DTC: P0720 (Output Speed Sensor). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and was advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 190,000.

Mileage: 190,000

The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the instrument panel went blank, and the powertrain malfunction and air bag warning lights illuminated. The vehicle lost motive power and stalled; however, the contact was able to pull over and waited until the vehicle cooled down. The vehicle was taken to the dealer but was not diagnosed. On another occasion, while driving 50 MPH, the vehicle lost motive power and stalled. The contact pulled over, but the vehicle failed to restart. The vehicle was towed to the dealer who stated that an unknown wiring harness needed to be replaced. The transmission was replaced but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 200,000.

Mileage: 200,000

The contact owns a 2017 Ford Expedition. The contact stated that after parking the vehicle, the gear shifter failed to recognize the park(P) gear and the alarm system alerted him that the doors were unable to be locked. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter assembly needed to be replaced. The dealer replaced the transmission shifter assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 28,500.

Mileage: 28,500

At roughly 95,000 miles the bearings in the rear differential went bad on our Expedition EL. We drove it this way for a few months until we could get it properly diagnosed and repaired. It was repaired by Stearns Ford under our extended warranty (aftermarket) several weeks ago, and has been fine since the rebuild.

While driving, the vehicle suddenly went into a "limp mode" where it lost almost all power and a Power Train warning light came on. This happened once on July 14th and then again 5 times on August 2nd, 2002. The car was not drivable after the consecutive incidents so it had to be towed to the dealership. It was determined the Throttle Body had failed and needed to be replaced and because the car was about 2,500 miles beyond the power train warranty terms the repairs cost $790.

Loss of power, no throttle response while driving. Happens when the throttle is advanced at a faster pace like taking off from a traffic light. I get the "See Manual" message and the wrench symbol. Turning off and then turning back on the vehicle clears the fault. Known problem with the Throttle body.....Can you say Recall?

My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.

While driving today my vehicle lost power and went into limp mode. the warning wrench came on. This is very dangerous, especially on the freeway. There is no where to get off and the vehicle slows to a stop in the middle of traffic. I turned the vehicle off and restarted it to reset the warning. I did get home, very bad situation in the middle of traffic without any warning.

Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN WHEN I PRESSED THE GAS IT WAS NOT WORKING AND SO I USED THE BRAKE TO PULL OVER. THE WRENCH LIGHT CAME ON. WHEN PARKED CAR STARTED SHAKING/GRAMBLING SOUND. EVERYTHING ELSE WORKING BUT THE GAS PEDAL DID NOT GO WHEN PRESSED. TURNED CAR BACK ON AND WRENCH LIGHT APPEAR AND CAR DRIVES.

Mileage: 107,147

WHILE DRIVING THE TRANSMISSION COOLER LINE FAILED AND BROKE IN HALF CAUSING ALL THE FLUID TO PUMP OUT OF TRANSMISSION IMMEDIATELY AND CAUSED THE VEHICLE TO STOP MOVING ON A VERY BUSY FAST MOVING ROAD. VEHICLE HAS ONLY 34000 MILES ON IT AND HAS BEEN SERVICED ONLY BY FORD. FORD TELLS US THE TRANSMISSION NOW NEEDS TO BE REPLACED AT OUR COST AND IS NOT COVED UNDER THEIR POWERTRAIN WARRANTY. AFTER INSPECTING THE TRANSMISSION LINE THE ENTIRE DEALERSHIP AGREES THAT IT WAS A DEFECTIVE PART.

Mileage: 34,000

TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HE AND HIS WIFE WERE DRIVING, THE VEHICLE STALLED. THE WRENCH ICON ILLUMINATED JUST BEFORE THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESTARTED AFTER THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT PROVIDED.

Mileage: 65,000

WHEN DRIVING MY FORD EXPEDITION WOULD AUTOMATICALLY DOWNSHIFT WITH NO WARNING AT HIGH SPEEDS. WHEN DOING 55MPH IT DOWNSHIFTED, AND THREW ME THE DRIVER ALMOST INTO THE STIRRING WHEEL. AT ANOTHER TIME IT THREW MY 11 YEAR OLD SON INTO THE DASH. IT FELT LIKE YOU WAS GETTING REAR ENDED WITH A BAD CASE OF WHIPLASH.

Mileage: 81,000

TL* THE CONTACT OWNED A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WOULD AUTOMATICALLY DOWNSHIFT AND STALL WHEN TRAVELLING ON THE HIGHWAY AT 70 MPH. THE DEALER DIAGNOSED THAT THE ISSUE WAS DUE TO THE TRANSMISSION LEAD FRAME AND RECOMMENDED A REPLACEMENT. THE SUDDEN DOWNSHIFT CAUSES THE CONTACT'S BODY TO SLAM INTO THE STEERING WHEEL AND CONSOLE. THERE ARE CURRENTLY NO RECALLS ON THE VEHICLE. THE CONTACT WOULD BE TAKING THE VEHICLE TO THE SHOP FOR REPAIRS. MANUFACTURER HAS NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

Mileage: 80,000

CAR WILL DOWNSHIFT TO 1ST GEAR, ENGINE RPM WILL GO TO 8000, AND LOSS OF POWER. THIS IS A MAJOR CONCERN WITH WINTER COMING ON, WHEN ONE TRAVELS ON ICE OR SNOW AND CAR DECIDES TO DOWNSHIFT, GUESS WHAT, ONE WILL WRECK!! HAS BEEN TO TWO DEALERSHIPS FOR A TOTAL OF 23 DAYS AND THEY CANT FIND ANYTHING. NO CODES ARE STORED. ALSO FROM TIME TO TIME WHEN STARTING ALL ELECTRICAL POWER WILL COME ON BUT NO START. TAKE KEY OUT WAIT A FEW MINUTES THEN KEY WORKS.

Mileage: 54,000

VEHICLE SUDDENLY SLOWED FROM 35MPH TO 4MPH AND WRENCH LIGHT WENT ON. LIMPED 1 MILES TO NEAREST FORD DEALER WHOSE SVC DEPT WAS CLOSED ON SAT. WHILE WAITING FOR A RIDE HOME(60 MILES) I RESTARTED VEHICLE AND HOUR LATER AND DROVE FOR 2 MILES. ALL SEEMED FINE BUT AFTER READING MULTIPLE REPORTS OF PEOPLE THAT ATTEMPTED TO DRIVE IN THE SAME CIRCUMSTANCES,ONLY TO BE STRANDED,I DECIDED TO LEAVE IT AT THE DEALER. THEY GOT TO IT ON TUESDAY, AND TOLD ME NO ERROR CODES WERE AVAILABLE, THEREFORE THEY COULD NOT DO ANYTHING. THEY DROVE A 38 MILE TEST WITH NO ISSUES. SINCE THE THROTTLE BODY PROBLEM IS WELL DOCUMENTED ON 3.5L ENGINES I BELIEVE THIS IS A MATTER OF DEALER NOT BEING ABLE TO GET PAID FROM FORD RATHER THAN NOT BEING ABLE TO FIX THE PROBLEM. 60K EMISSION WARRANTY APPLIES VEHICLE MILEAGE 53K. REPORTED TO FORD CUSTOMER COMPLAINT DEPT(INDIA) AND I HAVE A CASE #. THERE HAS BEEN NO RECALL BUT THERE ARE A LOT OF CASES REPORTED ON LINE ON THIS ISSUE. I BELIEVE IT IS A DANGEROUS CONDITON THAT SHOULD BE TAKEN CARE OF BY FORD IMMEDIATELY. SERVICE MGR AT ANOTHER DEALERSHIP TOLD ME IT HAPPENED TO HIM IN THE LEFT LANE OF THE FREEWAY- ALSO "WE DO A LOT OF THEM, BUT FORD WON'T PAY FOR THE REPAIRS WITHOUT A TROUBLE CODE.I AM PICKING THE VEHICLE UP TODAY AND AM VERY CONCERNED ABOUT ITS RELIABILITY. I LIVE IN RENO NV AND DRIVE IN REMOTE AREAS FREQUENTLY,OFTEN WILL NO CELL SERVICE.

Mileage: 53,000

DURING ACCELERATION TOWARDS 60MPH- 70MPH THE TRUCK WILL BEGIN TO VIBRATE A LITTLE, THEN THE WRENCH LIGHT COMES ON. AS YOU SETTLE ON A SPEED THE VIBRATION STOPS UNLESS YOU HAVE TO SLOW DOWN TO SPEED BACK UP. ONCE YOU PULL OVER AND TURN THE TRUCK OFF FOR A BIT AND TURN IT ON THE WRENCH DISAPPEARS.

Mileage: 66,000

WHILE DRIVING HIGHWAY SPEED ~65MPH ON A STRAIGHT HIGHWAY VEHICLE SHOWED WRENCH LIGHT AND LOSS ENGINE POWER. DRIVER HAD TO THE SIDE OF THE HIGHWAY WITHOUT SPEED CONTROL. IGNITION SWITCH WAS TURNED OFF AND BACK ON AND THE WRENCH LIGHT WAS GONE AND THE VEHICLE DROVE NORMALLY. THE WRENCH LIGHT TURNED ON AGAIN AT ~40MPH ON A CITY STREET GOING STRAIGHT A FEW DAYS LATER. THE DRIVER AGAIN HAD TO PULL TO THE SIDE AND RESET THE IGNITION TO REGAIN ACCELERATOR CONTROL. VEHICLE DIAGNOSTIC WAS RUN AND NO CODES WERE STORED.

Mileage: 38,000

BELOW PLEASE FIND MY ACCOUNT OF A VERY FRIGHTENING EVENT THAT TOOK PLACE WHEN MY 2017 FORD EXPEDITION MALFUNCTIONED. IN LATE AUGUST, 2018 WE WERE ON VACATION IN SEATTLE, WA., VISITING MY SON AND HIS FAMILY. FIVE OF US WERE IN MY EXPEDITION AND MY SON WAS DRIVING. WE PULLED UP TO PARK BY HIS HOUSE ON A STEEP ROAD. HE PUT THE VEHICLE INTO PARK, APPLIED THE PARKING BRAKE, REMOVED THE KEYS, AND PROCEEDED TO GET OUT. THERE WERE THREE ADULTS AND TWO CHILDREN (AGES 7 AND 4). ALL THREE ADULTS GOT OUT AND WERE HELPING THE CHILDREN OUT WHEN THE CAR ROLLED FORWARD ON ITS OWN. I WAS OUT OF THE VEHICLE ON THE PASSENGER SIDE. I TRIED TO HOLD THE DOOR HANDLE TO STOP THE VEHICLE FROM ROLLING BUT IT TOOK OFF. MY SON WHO WAS OUTSIDE OF THE VEHICLE ALSO REALIZED WHAT WAS HAPPENING, JUMPED BACK IN, AND APPLIED THE BRAKES TO STOP THE CAR. IT ROLLED ABOUT 12 FEET DOWNHILL BEFORE HE COULD STOP IT. THE TWO CHILDREN WERE STILL IN IT. THE STREET WAS ON A VERY STEEP INCLINE THAT I WOULD GUESS TO BE ABOUT 25 DEGREES. IF MY SON HAD NOT STOPPED THE CAR IT COULD HAVE ROLLED ABOUT 100 YARDS THROUGH TWO INTERSECTIONS AND INTO A HOUSE WITH THE TWO CHILDREN IN IT. I DON'T EVEN WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED TO THEM. WE TOOK THE EXPEDITION TO A FORD DEALERSHIP IN SEATTLE (FORD OF KIRKLAND) TO GET IT CHECKED OUT. THEY STATED THAT THEY COULD NOT FIND ANYTHING WRONG. AFTER RETURNING HOME FROM VACATION, WE TOOK IT TO THE LOCAL DEALERSHIP (BOLTON FORD, LAKE CHARLES, LA. WHERE IT WAS PURCHASED NEW) AND THEY SAID THAT THEY COULD FIND NOTHING WRONG. WHAT DO I DO NOW? CAN FORD EXPLAIN WHAT HAPPENED AND REASSURE ME THAT IT WILL NOT HAPPEN AGAIN?

Mileage: 22,000

2017 FORD EXPEDITION. CAR WAS RUNNING NORMAL, CRUISING AT 45MPH ON CITY STREET, THEN UNEXPECTED LOSS OF THROTTLE, CAUSING IMMEDIATE DECELERATION. ACCELERATOR NO LONGER RESPONDING TO INPUT. WRENCH LIGHT CAME ON; HAD TO COAST TO A STOP WITH TRAFFIC COMING FAST BEHIND ME. SHUT OFF CAR AND RESTARTED IT, AND WAS ABLE TO DRIVE IT TO THE DEALERSHIP. DEALER REPLACED FAULTY ELECTRONIC THROTTLE BODY.

Mileage: 57,000

VEHICLE WAS PULLED 3/4 INTO THE GARAGE WITH THE BACK WHEELS ON THE APPROACH OF THE DRIVEWAY. VEHICLE WAS PUT INTO PARK AND SHUT OFF. I RETURNED TO THE GARAGE 10 MINUTES LATER TO FIND THE VEHICLE HAD ROLLED DOWN THE DRIVEWAY, STRIKING A TREE CAUSING SIGNIFICANT DAMAGE. VEHICLE WAS FOUND TO BE IN PARK AND STARTED UP WITHOUT ANY PROBLEMS. IN THE LAST COUPLE OF DAYS I HAVE NOTICED INCONSISTENCY WITH THE VEHICLE'S SHIFTER WHEN PLACING IT IN PARK. I HAVE SEEN IT GET HUNG UP BETWEEN REVERSE AND PARK. THIS IS A BRAND NEW FLEET VEHICLE WITH 1049 CURRENT MILES. IT JUST WENT INTO SERVICE ON JULY 5TH.

Mileage: 1,049

VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR

Mileage: 1,400