2020 FORD EXPEDITION Seat Belts Problems

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000(Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 40 MPH, the front driver’s side seat belt retracted and tightened unexpectedly, and then detached. Additionally, the front driver’s side air bag deployed unexpectedly. The contact’s wife sustained bruises and a head injury; however, no medical assistance had been received. The insurance company assisted in towing the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The dealer related the failure to the recall and confirmed that the recall parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but was unable to confirm when the parts would be available. The contact also stated that no loaner vehicle was provided. The contact expressed concerns that the failure posed a serious risk of injury to the vehicle occupants. The failure mileage was approximately 46,000.

Mileage: 46,000

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Seatbelts have been recalled but no fix has been approved, Ford says 3rd quarter of 2025, but we are now nearly in the 4th quarter

I was parked sitting with my babies in the car and my mom in the passenger seat. I heard an explosion and felt like I had been shot or electrocuted. I was dazed and didnt know what happened. The sound was traumatizing. I rushed to get everyone out of the car. My neck and head were hurting and had friction type burn from the seatbelt. Called 911 and they sent the fire department to make sure no explosives were in the car. They thought it was the seatbelt. Went to urgent care. No warning lights were on. Happened out of the blue. I can’t even imagine how this would have affected someone driving or an elderly person. Extremely dangerous. Terrifying

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were on back order. The dealer was unable to confirm when the vehicle would be repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, there was a loud pop, and smelled a burning odor inside the cabin of the vehicle, and the contact’s child cried out in pain, prompting the contact to pull over to the shoulder of the roadway. Upon inspection, the contact observed that the front passenger’s side seat belt had tightened excessively and locked, causing a small cut on the child’s chest. The air bag warnig light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt locking mechanism. The vehicle was not repaired due to the recall being a "Advance Notice Recall" which was not yet an official recall, and the contact would have to pay out of pocket for the repairs. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V197000 (Seat Belts). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

Mileage: 82,000

Safety recall issued but no parts and no date set. Go on record as stating the safety recall was issued, dealer contacted but no repair available and no estimated date.

use this car for business as part of my income. Ford has issued an Advance Recall Notice. In March 2025. I have not been able earn money because of the recall notice. Manufacturer recall number: 25S31 NHTSA Recall number: pending From legal advice, the Advance Recall Notice is for the dealers and is not an Official Recall Notice. Since the notice, I have been unable to rent out my vehicle. I have another Advance Recall Notice on my other vehicle a 2018 Explorer. I need to make a living. What actions can be taken.? I've called numerous times first to times, no answer phone just rang after initial message. The following times, a human answered after message but i was disconnected or inadvertently put on hold. Then steered to this page. Looking for some assistance. I have 2 vehicles down due to Advanced Recall Notices. I can't afford to have 2 cars down. What is going on here.

The contact owns a 2020 Ford Expedition. The contact received notification of Manufacturer Recall Number: 25S31; NHTSA Campaign Number: (AWAITING); regarding seat belts; however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Hello, my name is [XXX] and I’m writing in regards to the transmission issues with my Ford expedition. I have reached out to the customer service line and currently my vehicle is at confidence Ford in Norman, OK. I’ve had issues with this vehicle since I bought it New and I’ve tried multiple times to have the transmission repaired. It has been to Patriot Ford in Purcell, OK(No longer in business), Zeke Ford in Purcell, OK (No longer in business) Woody Ford in Madill, OK.I’ve tried multiple times to get it into other dealerships, lastly it has ended up at Confidence Ford, Norman, OK. Due to the nature of the transmission, it has caused multiple problems and almost deadly situations. This vehicle has been stalling out and losing power since the day we bought it. CUSTOMER SERVICE said that they cannot help us because it is over the hundred thousand miles mark, but I have continued to seek Support and Repair Services since I bought it new in 2021. If you recall during this time, it was after Covid when there was limited resources for repairs and dealerships to offer loaner vehicles or to even rent loaner vehicles. So in the situation of not being able to keep it in service they would give it back. Before I bought this vehicle new, I owned the exact same vehicle that I had bought preowned from Seth Wadley Ford in Pauls Valley, OK. The previous vehicle had the exact same issues and was a Complete LEMON. The previous vehicle had to be traded in for a new one. We thought that buying a new one hoping It would not be a lemon, and with a warranty that we would not have a problem and that the previous one was a fluke. Sadly it was not. I have almost been T-bone, rear ended and hit head on with my 3 young children in the car on multiple occasions, too many to count. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford Expedition. The contact stated that while driving on the highway at 30 MPH with his wife seated in the front passenger’s seat, the seat belt snapped into the socket of the door and was no longer able to be used. The contact stated that the seat belt failed to expand or release from the buckle. No warning light was illuminated. The vehicle was taken to a local dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.

Mileage: 66,000

Every time I put seatbelt on in passenger side it locks up and it stays in that position until I take it off. I can pull on it and it will not move at all I will unusually have to take it off and put on again just for the same thing to happen.this happens with front seats belts not sure if back ones do the same I just know I can not put on back seat belt it’s seems they are made for kids only.

The contact owns a 2020 Ford Expedition. The contact stated while driving 65 MPH, the driver's side seat belt became inoperable. There was no warning light illuminated. The contact stated that the seat belt would lock but would not retract until the vehicle was turned off. The vehicle was taken to the dealer where it was diagnosed and determined that the seat belt retractor tensioner had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 65,000.

Mileage: 65,000

The vehicle was in park, with the engine running. The tailgate was open as I was loading a stroller into the back and my infant into a back passenger seat car seat. The driver's door was open, back drivers side door open, and tailgate open. The front passenger's seat belt pretensioner deployed and it sounded as though something hit the vehicle. I walked around the car to inspect for damage and even looked on top of the vehicle for damage. No damage occurred as nothing hit the vehicle. My wife got into the car in the front passenger seat and could not move the seat belt. I walked around and verified that it could not be moved as it was in the rest position with the pre-tensioner deployed. Issue: Non-event with front passenger seat belt pre-tensioner deployment Available to be inspected: Yes Safety at risk: My wife just had a c-section and if deployed with her in it, would have been much worse. Additionally, cannot use the seat now that seat belt is inoperable. Issue been reproduced: No. The pre-tensioner goes off with explosive charge making reproduction impossible. Warning lamps present: No.

The contact owns a 2020 Ford Expedition. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front passenger’s side seat belt buckle tension sensor needed to be replaced. The dealer stated that the failure code for the seat belt tension sensor had been actively showing. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 62,935.

Mileage: 62,935

The second row passenger seat belt will not retract. Also, all three passenger seats on the second row would not lock when trying to install a car seat.

The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed. Despite the failure, the contact managed to drive the vehicle back home despite front end damage to the vehicle. The dealer and the manufacturer were both notified of the failure and both referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.

Mileage: 53,000

THE SEAT BELT RECEIVER IN THE RIGHT MIDDLE CAPTAINS CHAIR FAILED AND CRACKED. IT WAS RARELY USED AND STILL BROKE.