2021 FORD EXPEDITION Power Train Problems

The component of the system that failed was an internal failure in the CDF drum in transmission. This resulted in failure to accelerate up to appropriate speeds and lurching of the vehicle when shifting gears. This put the safety of others and self at risk as the vehicle was unable to get up to speed on the road resulting in dangerous conditions that could lead to accidents due to the inability to reach posted speed limits. The vehicle and the components were inspected by a Ford dealership. No warning lights were observed to indicate that a problem existed.

During highway operation, vehicle transmission makes very loud and angry sound and then loses ability to move , almost caused us to get hit at an intersection. Vehicle often jumps violently when shifting to reverse, and often loses propulsion when going uphill and shifting. No issues have been identified by mechanics but I have found several forums on line with drivers reporting similar occurrences. This is very dangerous and if not addressed will result in loss of life. We purchased this vehicle certified by the dealer with 92000 miles on it and it began doing this less than a week after purchase. We took it in for recall work and reported it and they said nothing was wrong with it. Manufacturer failure to rectify this very common problem is going to cause may citizens to be injured or killed.

The contact owns a 2021 Ford Expedition. The contact stated that while driving at 45 MPH, the engine overheated. The message “Drive Mode Inoperable” was displayed. The contact pulled over for 20 minutes, and the vehicle was restarted. The vehicle was towed to the local dealer, who confirmed that parts were on back order for NHTSA Campaign Number: 22V346000 (Engine). The vehicle was diagnosed, and it was determined that the failure was due to the transmission. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 99,130.

Mileage: 99,130

Have had jerky shifts and hard down shifts while driving 2021 Ford Expedition. Told dealership and was told it was normal. Then went in for oil change told the dealership about lose of power while shifting and hard shifts they advised to have transmission fluid changed. Not even 3 weeks later while pulling out onto a busy road my vehicles engine revved very high but the transmission never engaged past 2nd gear. I was almost hit by a car coming at me on the 2 lane road. After letting off the gas and then reapplying gas the transmission engaged. I drove to the dealership. Today they informed me that the transmission has multiple failures at the shift point between 1-2 and 7-8 along with hard down shifts between 4 and 3 gears. Was informed that the transmission would need to be replaced. I never got any error or warning codes that anything was wrong. I told the dealership that I felt unsafe driving the vehicle due to the transmission. The first instance happened less than a month ago. My vehicle is at the shop now waiting to have a replacement at my expense when Ford knew what the transmission is like.

While attempting to pass a slower moving vehicle and changing from the right lane to left, I attempted to accelerate past the vehicle when the check manual light appeared on the vehicle display dashboard and I lost all power. I had no acceleration and no power from the gas pedal, after gliding past the slower vehicle and completely taking my foot off the gas pedal, the truck reset itself and power came back to the vehicle and was able to accelerate again, as if nothing happened.

Vehicle stalls out upon driving when trying to accelerate. Has popped up error which states to check fuel pump.

Nn 9/15/2025 While the car was running but parked, we began to smell burnt plastic/electrical. Upon trying to shut off the vehicle several service lamps came on advising to go immediately to a service center and that there was a powertrain issue. Vehicle would also not shut off. Upon arrival at dealership they diagnosed that the battery box had corroded and would need replaced under the 1time battery Junction box replacement campaign (22N19). Upon repair they discovered that the wiring harness was badly melted and would need replace part [XXX] . The problem lies here. This part is backordered with no date for availability. Ford refuses to acknowledge this as a problem, and will not help with rental or loaner assistance, as that repair shouldn't take more then a few hours to complete. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Expedition. The contact stated that while stopped at a red traffic light and attempting to accelerate, the vehicle briefly lost motive power. Additionally, the contact heard an abnormal thumping sound coming from the transmission, and the vehicle experienced a hard shift before returning to normal functionality. The contact stated that the failure had been recurring while driving, nearly causing the vehicle to be rear-ended on several occasions. No warning lights were illuminated. The vehicle was taken to the dealer, where DTC: 10R80 was retrieved, and the vehicle was diagnosed with transmission failure. The vehicle was not repaired due to cost.  The contact stated that the transmission was struggling to shift into the intended gear while driving recently. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Mileage: 90,000

10R80 transmission jerky shifting and failing to engage correctly leading to loss of power and unsafe driving/ jerky acceleration.

Wiring has soy based bioplastic insulation which apparently attract rodent damage. This damaged battery, caused spark plug to be damaged and need to be replaced. It has also caused voltage and computer performance problems affecting engine idling and shifting. Issues were extremely unpredictable and hard to diagnose leading to 5 visits to the shop and many failed attempts to repair.

While towing a rented trailer from Tractor Supply, the trailer detached because it was not properly secured by store staff. The trailer struck the rear bumper of my 2021 Ford Expedition, causing visible body damage and raising concerns about hidden damage to the drivetrain and transmission due to the sudden force of the impact. After the incident, the vehicle was taken to a Ford dealership for inspection. Documentation exists showing that additional drivetrain and transmission evaluation is needed to determine the full extent of damage. The rear-view camera is also under active NHTSA recall (25V048), and its poor image quality complicates safe reversing after the incident. The safety risk is significant: the trailer detachment created a roadway hazard and impact, while the rear camera defect reduces visibility and increases crash risk when backing. The vehicle has been inspected by a Ford dealership and is being reviewed under an insurance claim with Tractor Supply’s insurer. Full documentation of the service visit and inspection is available upon request.

Automobile falls out of gear randomly losing all forward power to move the car. While pulling out into traffic, this causes the car to not gain speed with traffic endangering those in the car. Dealer currently has the car and has quoted to replace the Transmission with a rebuilt unit. No warning lights in the car to tell us anything was wrong. Based on research, I believe Ford knows this transmission is faulty, and will not recall due to cost. Issue has scared my wife and family on multiple occasions before finally getting a scheduled check on the car.

The transmission shakes the truck at 5th gear and up. It slips out of gear. Sounds like the toque converter is coming about. Or the High gear clutches are slipping.

I originally leased and have since purchased this vehicle. Since owning the vehicle, it sometimes has a harsh shift between gears. It is so harsh that I have mentioned it to at least two different Ford dealerships during the transmission warranry period. No remedy was provided at the time. The car has continued to have shifting issues and now the car will pop out of gear while driving, which is a major safety issue. We informed a Ford dealership about this experience and they are now telling us we need a new transmission as they found metal in the transmission fluid. The transmission warranty just expired and there is a NHTSA bulletin about this very issue and there is an open recall on the power module for this car. Items for review: Technical Service Bulletin 10R80 Active Recall Campaign 24E13 Documented issue at Tom Masano Ford on 12/02/2021 Documented issue at Fred Beans Exton Ford on 4/26/2022 Documented issue at Tom Masano on 8/5/2025

Transmission has completely failed at 68,000 miles and 4 years old. Ford is willing to cover cost of the tramission with a “partial good faith” agreement but the dealership who provides the service is charging $5,656 to put in new transmission. This is a widely known transmission problem with safety issues with multiple service bulletins. They are passing the issue onto the consumer instead of recalling. Shameful.

This vehicle continues to exhibit transmission shuddering, slipping, and hesitation during acceleration—despite two full transmission replacements in two years and multiple dealership service visits. These unresolved issues compromise safe operation, especially during highway merging, rapid acceleration, and lane changes. Both dealerships were unable to permanently address the issue after extensive mechanical intervention. Ford has issued multiple Technical Service Bulletins addressing transmission concerns in the 10R80 unit used in the Expedition. The most recent bulletin, TSB 25-2132, revises procedures for harsh and delayed shifting, shudder, and internal hydraulic leakage tied to the CDF clutch drum—which aligns directly with the findings from my own transmission overhaul documented in June 2023. Previous service entries noted suspected internal leakage around the CDF clutch, RPM flare during shifts, gear hesitation, and recurring drivability issues despite component replacement. These match symptoms targeted in prior TSBs, including: TSB 23-2123: Harsh engagement and shift delays TSB 24-2101: Hydraulic leakage diagnosis linked to clutch cylinder TSB 25-2023: Update to inspection and service steps for gear shift quality While dealerships performed repairs and even full transmission replacements, the lack of lasting resolution and repeat issues reflect a broader mechanical defect addressed reactively rather than proactively through these bulletins. Despite awareness at the manufacturer level, I experienced significant delays, financial burden, and ongoing drivability risks. I respectfully request that NHTSA further investigate Ford’s handling of repeated 10R80 transmission failures in the Expedition, particularly concerning the effectiveness of these bulletins in preventing recurrence and mitigating safety impact

Transmission Failure Rough or jerky shifting: This occurs when accelerating or decelerating, and even when shifting between gears. Delayed gear engagement: Shifting from park to drive or reverse can be slow, or the vehicle may lunge into gear. Transmission slipping: The transmission slips between gears, causing a loss of power or acceleration. It can also cause a violent grinding/shaking between shifting gearshifts resulting in loss of acceleration.

The transmission shifts gears irregularly and has loss complete power when going up hill. This is a known issue with the 10 speed transmission but Ford has not corrected the issue that is impacting thousand of vehicles. This issue with the shifting happens everyday that I drive it.

Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 17th was trying to get over one lane on service road, gave car gas and it acted like it fail out of gear, let off gas and then it was fine. Did the something again about 4 hours later. Car only has 94,000 miles on it and dealership is saying that it needs a new transmission. I have never hauled anything with this car, only driving on the highway. I did take my Ford in at 57,000 because it was rough sounding when it would change gears. They said they couldn't find anything wrong. Now we need a new transmission and it is out of warranty of course. I just don't see how this transmission could not last longer then 94,000 miles. The note on the car still has a few years left on it. There are not active recall per Ford Relationship Center. I also have a claim with them as well. They told me to made a claim there as well.

I purchased a 2021 Ford Expedition and it has 37,000 miles on it and the transmission shifts hard when putting the vehicle in drive. The vehicle jerks violently. Also when driving down hils the transmission jerks. The vehicle shouldn't have transmission problems already. The transmission in this vehicle should have a recall. The Ford company is aware that there is an issue and they should fix the issue or replace the transmission for their consumers. I have a 2012 Expedition that doesn't have this problem and it has 280,000 miles on it.

The contact owns a 2021 Ford Expedition The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The transmission warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed with transmission failure and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.

Mileage: 79,000

The contact owns a 2021 Ford Expedition. The contact stated while driving 10 MPH, the vehicle became stuck in first gear. The driver was able to maneuver the transmission into fourth gear. The contact turned the vehicle on and off, and the transmission was reset. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 20V197000 (Power Train). The vehicle was taken to the local dealer, and was diagnosed with CDF drum failure, and that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be rebuilt. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 78,000.

Mileage: 78,000

The transmission has started to delay engagement into drive and reverse which causes the ability for the vehicle to unexpectedly roll in either direction. The vehicle also shifts erratically and in a rough manner while driving causing the driver(s) to either hesitate acceleration and or cause a sense of urgency to stop. It was brought to my attention from repair/transmission shops that this is a common problem with this particular transmission and calls for a new replacement or rebuild. The issue is very noticeable when driving as stated by the driver(s) and auto repair mechanics/employees.

Power Train went out on our family vehicle at 107k miles. This is a known problem by Ford for this model, and it is a major hazard. It created a dangerous driving situation for our family. The transmission would slip or quickly shift down to lower gears while driving at higher speeds causing the vehicle to malfunction in traffic and creating a very dangerous driving situation for our family. The vehicle is currently at a Ford dealership awaiting repair. Ford is aware there is a safety hazard concerning the transmissions in this model and they need to fix it ASAP.

DTC P07F7 - This is the code that the car is showing which is a CDF Drum failed in the transmission. The vehicle was almost hard braking when shifting gears and throwing us towards the dashboard specifically when switching between 9th and 10th gear. It was hard shifting between multiple gears. The vehicle is only 3 years old with 67,000 miles on it and the transmission has failed. There are also multiple reports and a service bulletin on this particular transmission from Ford.

When driving and car down shifts to 4th speed and accelerator is pressed, the car does not accelerate, rpm’s only increase. The car then jars or jerks into gear with a loud sound. Safety risk is that you are driving at high speed and cannot keep car accelerating with other cars around - especially on freeway. 1st occurrence happened at 31000 miles. Now constant repeat at 43000 miles. No warning lights/lamps, etc. Car has only been serviced by Ford. Ford noted this as a software update needed. In researching this, seems to be a common problem.

I was merging on to the interstate and lost all throttle. Gear dropped to first. I had to hurry and pull off of the interstate to avoid having a wreck. I have also had issues with the car clunking into gear when putting car in drive. Car will also slip gears from 2-4 and 7-8th while driving

The contact owns a 2021 Ford Expedition. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal or the brake pedal, the vehicle failed to respond as needed. The power train system message was displayed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch hub was damaged. The contact was informed that the transmission and the clutch hub needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 65,000.

Mileage: 65,000

The vehicle has a significant delay in changing from park to drive, drive to reverse, and reverse to drive. The vehicle has been brought to FORD on several occasions, each time the shop has informed me that the vehicle is indicating a low voltage for the adaptive learning module. They reset the adaptive learning module and it corrects the issue for a about 6 months and the issue returns worse each time. On the most recent occasion the delay moving from drive to reverse was more than 45 seconds; which resulted in a near crash with a high speed moving vehicle. Had there been a collision the malfunction would have been the primary cause of the crash and a superseding event. I have taken the vehicle back to FORD and there response is now that the vehicle is out of warranty and the only offer was to again reset the adaptive learning module at my cost. The cost is not the issue, the issue is that they are not investigation to determine the cause and only doing temporary corrections that will ultimately, if it has not already, led to serious crashes resulting in injury or death.

The contact owns a 2021 Ford Expedition. The contact stated that while driving 60 MPH, the vehicle decelerated, hesitated, and shifted out of gear independently. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Technical Service Bulletin: 22-2428 (Harsh/Delayed Engagement And/ Or Harsh/Delayed Shift). The failure mileage was 80,000.

Mileage: 80,000

Transmission issues: Sudden loss of power while driving 2021 Expedition on interstate when transmission disengaged at approximately 75 MPH in passing lane. This occurred most recently AFTER transmission was re-built at Ford dealership. Transmission has been having these issues for years and they have gotten worse (more frequent) with time. Last time occurred on Thanksgiving day 2024. Large red wrench indicator warning light appeared on dash advising to consult owner's manual. Small wrench indicator light remained at bottom of screen after the larger one disappeared. Dealership has not been able to reproduce the event which occurred about an hour into the trip on the interstate when proceeding up a slight grade. Vehicle is not safe to drive. Work requires frequent travel on interstate day trips. Loyal to Ford. Love Expeditions. Have owned several. No confidence in this one. Value adversely affected since cannot in good faith sell vehicle without disclosure of transmission issues. No response from Ford to notice letter sent to them after most recent incident.

The contact owns a 2021 Ford Expedition. The contact stated that while driving at various speeds on several occasions, the vehicle down shifted inadvertently, and the vehicle lost power. The contact stated that there were no warning lights illuminated during the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2021 Ford Expedition. The contact state while driving 55 MPH, there were abnormal sounds coming from the engine and the transmission. The temperature gauge warning light was illuminated. The vehicle was taken to a Chevrolet dealer twice to be diagnosed. The contact was informed that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. After the second repair the contact noticed that the engine was overheating. The vehicle was taken to a Ford dealer and the transmission was replaced another time. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 89,035.

Mileage: 89,035

The contact owns a 2021 Ford Expedition. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. During one failure, the contact shifted the vehicle from drive(D) to park(P) and the vehicle began to roll backward as though the vehicle were in neutral(N). The contact then shifted the vehicle back to drive(D) and the vehicle resumed normal operation. The vehicle was taken to a dealer where the contact was informed that the only way to diagnose the problem would be to duplicate the failure. The manufacturer was also notified of the failure and the contact was given the same information as the dealer. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 41,000.

Mileage: 41,000

When stopped, the auto start stop comes on and the engine turns off. Suddenly a warning comes on and says that the vehicle has to be put in park and push the start button to start the engine again. It will not start automatically when the brake pedal is released. This has happened a number of times. I have not been to the dealer.

At 40,000 miles Transmission skips gears going from 3-4 4-5 and 7-8. Transmission jolts hard when put into reverse. Valve body was replaced which fixed the issue for a couple of months and now the same issues are occurring.

The Powertrain control system has detected an internal PCM communications error PCM will invoke failure mode effect management.

Transmission slams into gear when coming out of park, into drive

Shifting from park to drive on a level surface, the transmission will sporadically slam into gear so hard that the vehicle lurches forward. By the time I got to the dealership, it would not duplicate the problem. This vehicle has had the transmission rebuilt/replaced 4 times for this issue (among other issues), and there is less that 40,000 miles on the vehicle. The transmission also slams into gear on 3rd, 5th, and sometimes 6th (upshift and downshift). It will sporadically downshift when at highway speeds regardless of changes in speed or incline.

The power train failed to accelerate and completely disengaged. While trying to avoid being t-boned by another car, the vehicle failed to accelerate when required. The RPM gauge showed the acceleration demand but it did not transfer to the power train. Luckily the car running the red light swerved to miss us because we were not able to proactively avoid the collision. Ford first replaced the transmission plate, after recurrence is now offering a transmission rebuild under warranty. Now out of warranty, concerned issues will continue as Ford dealer not forthcoming on the repairs being done stating multiple issues are not related.

Expedition has roughly 33,000 miles on it. I took it into the dealer for service b/c the transmission was acting jumpy. By the time it got to the dealer for service, Pacifico Marple Ford deemed it undrivable and it needs a new transmission. I don't think the transmission should have went that quickly.

The transmission in this vehicle has been consistently needing repair. It is available for inspection. Concerned transmission will fail and leave family stranded. The problem has been reported to the dealer and the manufacturer 8 times over the past two years and they are still unable to fix the transmission. The vehicle has also had error messages about the problem.

The contact owns a 2021 Ford Expedition. The contact stated that while at a four-way stop, the vehicle failed to move, and downshifted to first gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 115,000.

Mileage: 115,000

It started with transmission issues and has since been nothing but trouble. Car has been in and out of shop, now the ac is out. Ford takes no accountability

When driving at interstate speeds, the transmission locked into 7th gear and refused to change gears with changes in speed. This was especially dangerous when I exited the interstate and had to drive in traffic at city speeds. Starting from a stop in 7th gear was extremely dangerous and made me a hazard to myself and other cars around me.

Vehicle loses acceleration. When I attempt to pass someone on the interstate, the vehicle does not accelerate. When I push the gas the engine revs, but does not engage. I have to take my foot off the gas for 10-15 seconds for it to go back into gear. Error reads "stuck in park". It has been to Ford numerous times with the same result, they can't duplicate the problem.

Transmissions quickly break down. First signs are hard/loud gear shifting followed by slipping gears then eventual inability to accelerate. Regular transmission drains find metal contamination indicating breakdown of gears. Ford Motor Company is aware of this issue and will replace the transmission with the same failing transmission. Their proprietary system makes it difficult to diagnose and repair leading consumers to have to buy a replacement after 60k miles (which just so happens to be the extent of their warranty).

The contact owns a 2021 Ford Expedition. The contact stated that while driving at various speeds, there was a grinding sound coming from the transmission while changing gear. The contact stated that the failure had occurred while upshifting from second to third gear and while down shifting from fifth to fourth gear. During the failure the vehicle experienced hard jerking. The vehicle was later towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The VIN was not available. The failure mileage was 20,000.

Mileage: 20,000

When driving down the road and it does not matter what speed I am going, is when this issue is happening to most. I will be driving and out of the blue the tachometer will just drop to zero (0) and I lose all power and the vehicle starts shaking vigorously back and forth until it decides what gear the transmission wants to be in. It is doing this every single day, and it almost made me wrecked the other day. I do not even have 70,000 miles and it will be three years old in April 2024. I have called Ford and reported the issue as well. I have researched the issues, and many other Expeditions are having the same issue years 2020-2022. I am asking for Ford to take a serious look at all the car crashes from this exact issue. I do know the F150 are recalled with the exact transmission that is in the Expeditions. The transmission on Thursday 2-22-24 after driving and parked, put the car in drive then it did not want to get out of parked and do into drive or reverse.

I keep getting a hard transmission shift around 8th gear when cresting a hill and letting off the gas. Ford can’t replicate the issue because it’s intermittent.

The transmission is a major issue. I have had it in the shop 3 or 4 times now and still experiencing issues. The vehicle goes in and out of gear, doesn’t always accelerate when giving it gas, jerks when slowing down/downshifting. Makes a loud noise during downshifting at times, and the list goes on. Ford knows there are problems and refuses to address the issue, applies a computer update to bandaid the issue, and sends customers on their way to only be faced with the issue a short time later.

My car has stopped accelerating in the middle of a highway going 75 and wrench light pops up. Ford is looking into it but apparently it needs to be recalled. I hope they extend my warranty. This is so scary. My kids and I almost suffered an accident as our car stopped in the middle of passing on the freeway

I own the 2020 Expedition. We were traveling on Interstate 287 yesterday. I was in the right lane and was stuck behind a slow moving semi-truck. I put on my blinker and waited for an opening in traffic to move into the middle lane. When an opening presented itself, I pressed down on the gas pedal to accelerate into traffic. While the truck should have down shifted and accelerated, instead the powertrain completely disengaged; a total loss of power. The RPM jumped way up to redline, over revving, but the truck was slowing down. I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into engagement with a loud audible clunk that jolted the whole vehicle. At this point, I was finally able to accelerate. While this was all happening, I had just moved into the middle lane of traffic, which was bearing down on us. All the vehicles behind us were slamming their brakes and honking their horns. I thought for sure we were going to die. Thank God it wasn’t an 80,000 lbs Peterbilt bearing down on us, or we would be dead, by the grace of God we’re not. Upon returning home I went onto the Ford truck owners website I belonged to. I came to learn this is a known issue with Ford’s 10-speed transmission that Ford has failed to address. That there are pending lawsuits and that the NHTSA is aware of the issue. One of the member suggested that I file a complaint with the NHTSA, that was my impetus for writing you today. This is a dangerous condition that Ford needs to remedy.

The contact owns a 2021 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the side of the roadway, and after restarting the vehicle, the vehicle returned to normal functionality. The contact stated that the failure had since become a persistent failure. No warning lights were illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 43,000.

Mileage: 43,000

After owning the car a year and about 15,000 miles I started having transmission rough shifting and lurching motions when shifting - violent lurching. I took it in to the dealership and they reset the adaptive learning component for the transmission. Nothing changed. Brought it in again and drove with technician and was able to reproduce issue. They replaced the transmission and the problems continued and actually increased with losing all acceleration on the freeway (floppy pedal) and then completely losing 10th gear when trying to pass another car. Luckily I was able to pull over and I did not cause an accident. It also threw a code/warning light at that time. I took it back to the dealership. They assessed and reset adaptive driving module. It then lost accelleration and wouldn't engage 10th and started smoking. Took it back to dealership and they claimed all that was due to over full transmission fluid. Original problems of rough shifting, lurching, clunking still existed. I filed a report with Ford and got a case number with the concern department. This resulted in the rear end of the car being replaced??? Car still has transmission issues, with all the above mentioned issues, and now delayed acceleration in the lower gears. Enough is enough fighting about fixing it for a year, it has been in for repairs 7 times, and over 49 days of rental cars . The vehicle does not cause warning lights at any point with the rough shifting, lurching, or lack of acceleration. All have been experienced at various times by the dealership. No solution to date.

I’ve been having issues from day one with shifting gears, the vehicle makes a loud “thunking” noise and practically stops my vehicle in the middle of the road

Transmission is slipping and hard shifting or fails to shift. I noticed it at hot temperatures but does it now constantly. Airbag is starting to come out of the perforation below the Ford symbol on the horn. I'm concerned it will deploy while driving and cause a traffic accident/injury/death.

The 10R80 transmission, even after rebuilt by the dealership continues to shift in unexpected ways (hard shifts, not picking the right gear, hesitation under acceleration). It doesn't happen all the time, and isn't reproduceable at will. When the problem occurs, it is very noticeable. The vehicle will hesitate and not accelerate when pushing on the gas pedal, and then all of a sudden jump forward unexpectedly. The dealership has examined it after the transmission was rebuilt, and states that it is operating normally, but we were unable to duplicate the problem at that time. The next day, it happened again while driving on the highway when merging into traffic. Pressed on the gas pedal, but the car did not accelerate as expected (long hesitation), and then the transmission decided to change gears, and experienced hard shifts to the point the whole car jerks abruptly (this was NOT because of extreme pressing of the gas pedal). Just normal pressure on the gas pedal, and it will randomly decide how it will shift.

The contact owns a 2021 Ford Expedition. The contact stated while driving 80 MPH, the vehicle began to shake forcefully. The contact stated that the check engine warning light was illuminated before the vehicle stalled. The contact was able to park on the side of the roadway, restart the vehicle, and continued driving. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The contact continued to experience the failure within 24 hours. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the fuel injectors to be replaced. The vehicle was repaired but experienced the failure a third time. The contact stated the catalytic converter, and the transmission warning lights were illuminated. The contact took the vehicle a third time to the local dealer, diagnosed, and it was determined that the catalytic converter and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

10-Speed transmission frequently shifts hard, and sometimes misses a shift entirely resulting in no power for a few seconds while the transmission tries to "find" the right gear. This has occurred in busy intersections which obviously presents a major safety risk. Awkward shifting started about 2 months ago, complete loss of power has occurred 3 times in that time period. Vehicle is currently sitting in a Ford dealership service department awaiting diagnoses and repair since 5/29/23.

Severe transmission slippage/failure at all speeds. Gear disengages randomly during acceleration. No Ford dealer wants to take the responsibility to repair or fix it. Per the dealers, the computer doesn’t log the occurrences. Hard to believe that and hard to believe there is a major class action lawsuit in CA regarding this.

The contact owns a 2021 Ford Expedition. The contact stated while driving 25 MPH, the vehicle lost motive power with a messaging to restart the vehicle being displayed. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that no failure was found. On another occasion, the contact contacted the dealer and the dealer stated that the failure was a known issue however, there was no recall for the failure. The manufacturer was contacted, and the manufacturer stated that the vehicle needed to be diagnosed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 4,000.

Mileage: 4,000

Daily the automatic transmission will erratically and forcefully downshift at highway speed. When changing Driving Modes the transmission display on the dash has numbers disappear and the transmission downshifts with great force which has lead to injuries. After sitting for more than a few hours the transmission will not go into reverse at first but will then violently shift into reverse after several minutes. These issues began not long after we purchased this vehicle new. The service manager at the dealership the vehicle was purchased from when I told him about these problems told me that I don’t understand how a 10 speed transmission works. Sometimes the driver’s seatbelt will not buckle.

I purchased this 2021 Ford Expedition brand new from Ford of Kirkland in WA and discover there's a hard shift or pause when downshifting especially on an uphill. Often time it made a loud metal snapping sound from under the hood when that happened. I was driving on the freeway one afternoon the vehicle jolted and paused and doesn't engage for about 2-3 seconds causing the vehicle behind me to honk. It finally re-engaged after making the loud metal snapping sound. This vehicle had been in service 3 times for the same complaints but still not fixed and discovered that other people with the same Ford vehicle had the same complaints as me

We just purchased this vehicle and started to notice a hard down shift when slowing down from 6th gear. I drove it Saturday January 21st and when I shifted the vehicle into reverse to back into a parking space it threw the transmission into a fault and had no reverse. Still drove forward. Took the vehicle in for service on 1/25/23. They ordered parts to fix the harsh shift. No comment on the reverse issue. Picked up vehicle evening of 1/25/23. Drove from dealership to gas station close to home, about 15 miles. Shut vehicle off to fuel. When I restarted the vehicle it kept pushing forward against trans pawl and then rolling back repeatedly. After it did this 10 times or so I put the vehicle in Nuetral and it proceeded to drive forward for 20-30 feet uphill. After 20-30 feet of driving forward the wrench light turned on and the vehicle stopped driving forward and rolled backwards down the hill as it should have. After this the vehicle had forward gears but no reverse gears. Wrench light and CEL light both illuminated when driving home from gas station. Will have dealership tow back 1/26/23 due to safety issue of vehicle driving forward while not in gear.

Front differential failed. I was driving to the mountains and when I reached snow level it was about 38 degrees F and I slowed to less than 20 mph and switched to 4A. Within a few moments I heard and felt a grinding sound from the front. I have used 4WD several times over the year or so I've had the vehicle and have never heard this noise before. I thought it was the hubs not engaging completely and so I switched it back to 2wd and while the noise was less it continued. I switched back to 4wd and I confirmed that 4wd was working but the noise persisted. I bought this vehicle specfically for its 4wd and my family's life depends on it working when we are up in the Sierras where it snows 2-3 inches per hour. When we returned I immediately took the vehicle to the dealer who informed me that it was the front differential that failed and parts are on back order. I am still waiting two weeks later. They said this is not common but why are parts on back order if it is not so common?

What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission slams down into gear from 9th to 8th gear. It also slams in stop and go traffic from 4-5, 5-6. It is available for inspection. How was your safety or the safety of others put at risk? The transmission jerks hard enough to move you in your seat and could cause accidental breaking or acceleration. In stop and go traffic it could cause you to rear-end someone because it lags shifting. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been back to the dealer 4 times for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there are not warning messages. It has done this since 17,000 miles.

The contact owns a 2021 Ford Expedition. The contact stated that as his wife had attempted to park the vehicle, she placed the gear shifter into park(P) and let her foot off the brake pedal. Once she released her foot off the brake, the vehicle abruptly accelerated forward and hit a storage shed. The contact depressed the brake pedal multiple times during the failure but the brakes failed to engage. No warning lights appeared on the instrument panel during the failure. The air bags did not deploy upon impact. The police were not called and no medical assistance was needed. The storage shed was destroyed as a result of the impact. The contact called the dealer and made an appointment for a diagnostic. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power with several unknown warning lights illuminated. The vehicle was able to accelerate shortly after losing motive power. Additionally, the transmission experienced rough shifting into the intended gear. The vehicle was taken to the dealer, where it was diagnosed with transmission valve body failure and the transmission valve body was replaced. The failure recurred while the contact’s wife was driving with the vehicle jerking. The vehicle was taken back to the dealer, and the dealer reset the transmission. The manufacturer was not made aware of the failure. The failure mileage was 13,722. The contact has stated that the vehicle's issues has caused multiple occurrences that could have resulted in an accident.

Mileage: 13,722

I am concerned about the shifting or transmission in my new 21 expedition. Purchased new less than a year ago, currently less than 20k miles but the vehicle shifts gears hard, sometimes it seems it wants to up shift while in park or braking. The shift is shaky at times and I now put in park when stopped at a drive through because the last time I went to the bank while waiting with brake applied the car felt as if it was going to just drive off, I immediately put in park. This is scary because my kids rode with me and I dont want the gears to shift incorrectly and cause us to wreck. Dealer asked me to schedule a time when I can leave my vehicle for an unknown amount of time. In order to get a loaner the first available date to drop it off is November 17,22 which is over a month away.

Transmission routinely goes out of gear making a weird grinding sound, loses power and decelerates without warning. This has occurred at speeds from 10 mph to 70 mph. Neighborhood streets, roads, highways, and interstates. Very dangerous situation. The vehicle has approximately 22000 miles and this has occurred 20 times at minimum. I have been extremely lucky that this has not caused an accident or crash. The vehicle was purchased new from the dealership. I informed the dealer after numerous occurrences. The dealer inspected the vehicle in August. They said the vehicle computer time stamped the issue but they could determine the issues??? The same transmission problem has occurred 5 times since August.

The contact owns a 2021 Ford Expedition. The contact stated that while operating the vehicle the parking brake limited-service message was displayed. Additionally, while driving at various speeds, the vehicle experienced a sudden reduction of speed and would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not notified of the failure. The failure mileage was 100.

Mileage: 100

The contact owns a 2021 Ford Expedition. The contact stated that while shifting out of park(P) or reverse(R) there was a popping sound heard while the brake pedal was being depressed. The vehicle was taken to the dealer where an unknown part was replaced in the transmission. The contact stated that the failure persisted and the vehicle would hesitate while depressing the accelerator pedal. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was taken back to the dealer where the failure was unable to be diagnosed as no failure codes were found. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 13,000.

Mileage: 13,000

Went to accelerate on on ramp and vehicle was not able to accelerate.

The vehicle transmission has failed, potentially do to towing (the vehicle is supposed to be towable) I bought the vehicle to be able to tow behind our RV. We took a trip last July from Thousand Oaks, CA up through 5 national parks all of the way to Glacier National Park in Montana. The vehicle appeared to tow normally, i never had a problem getting the vehicle to indicate the Tow Mode was active. In January of this year (almost 6 months after the trip), my transmission made a clunking sound, and started to perform poorly. We called the dealership immediately to have it looked at. The dealer said i must have towed it incorrectly and therefore it won't be covered under warranty. I had a second opinion which did not agree with Ford's assessment. Ford had an engineer look at the transmission, and the engineer reiterated it must have been towed incorrectly. I asked how they assessed if the vehicle could have come out of tow mode through some error and the refused to answer or provide any additional details. They would only say that the transmission appears damaged from improper towing. I do not disagree with them that the vehicle could have been damaged during towing, what i disagree with is the assertion it was not properly in Tow Mode. I followed the process in the handbook, had a affirmation it was in tow mode every time before we moved the vehicle. When teh vehicle is attached to our RV there are two option. Park - when we are stationary for a period of time, or Tow Mode when moving. There are no other options. Ford said they have reported this incident already, i would like confirmation if possible to make sure. I would also like to know if other similar incidents have been reported.

While accelerating on a busy tollway, the automatic transmission got stuck in 6th gear. The car then began to slow down, and the gear display went blank. This put my safety and the safety of others at risk, as it happened in the left lane of a busy, high-speed tollway. The local dealership refused to help--even though the car is within warranty--as they did not believe the issue was replicable. However, the car had a similar problem on a lower-speed roadway just a few weeks prior. In both incidents, the transmission became stuck in one gear, the gear display on the dashboard went blank, and the car began to decelerate.