2022 FORD EXPEDITION Forward Collision Avoidance Problems

When the vehicle starts, two error messages appear. The first one is "Pre-Collission Assist not available" and the second one is "Front camera fault - Service required". Due to these errors, I have no collission assist and cruise control does not work and cannot be enabled. I have taken it to the dealer 3 times (Since the summer) to be repaired and they have reloaded the software each time. This has not fixed the problem and they refuse to replace any hardware. They have stated that it is a software issue and that a fix will be forthcoming but they have no fix or timeframe as to when it will be fixed.

When the vehicle starts, two error messages appear. The first one is "Pre-Collission Assist not available" and the second one is "Front camera fault - Service required". Due to these errors, I have no collission assist and cruise control does not work and cannot be enabled. I have taken it to the dealer 3 times (Since the summer) to be repaired and they have reloaded the software each time. This has not fixed the problem and they refuse to replace any hardware. They have stated that it is a software issue and that a fix will be forthcoming but they have no fix or timeframe as to when it will be fixed.

When slowing down to turn into a parking lot my car suddenly experienced sudden “phantom braking”. I was going slowly and I wasn’t braking. My car only has automatic braking when cruise control is on. Cruise wasn’t on. The car suddenly braked hard and chimed twice. My car has a collision warning system but that doesn’t chime like this. I didn’t see any dash warning lights, it looked normal by the time I looked for warning lights. I coasted into the parking lot because I wasn’t even sure if the engine was running. I couldn’t find anything wrong and everything has seemed normal since then. When it braked, I had my foot above the brake pedal because I was getting ready to brake further as I turned. When the phantom braking happened I felt the pedal move. It suddenly depressed then and sprung back up. I believe I was going less than 20mph.

Since purchase in 2022, the vehicle has experienced repeated failures of multiple safety systems. These include frequent warnings that “Pre-Collision Assist is Not Available,” repeated failures of Blind Spot Detection with Cross Traffic Alert, Tire Pressure Monitoring warnings, and messages to “Check 12-Volt Battery.” These system malfunctions occur intermittently and unpredictably, creating unsafe driving conditions. In addition to the warning messages, the rear liftgate has failed to latch properly and on at least one occasion opened while the vehicle was in motion. This poses a serious hazard to vehicle occupants and to other drivers on the road. The safety risk is significant because these systems are designed to prevent or mitigate crashes. Their failure leaves the driver without critical safety features, and the trunk latch defect could cause loss of cargo or injury. These problems have been ongoing for years and have not been permanently corrected despite software updates and recall activity. The dealer has acknowledged the symptoms and advised the vehicle was unsafe to drive.

Since purchase in 2022, the vehicle has experienced repeated failures of multiple safety systems. These include frequent warnings that “Pre-Collision Assist is Not Available,” repeated failures of Blind Spot Detection with Cross Traffic Alert, Tire Pressure Monitoring warnings, and messages to “Check 12-Volt Battery.” These system malfunctions occur intermittently and unpredictably, creating unsafe driving conditions. In addition to the warning messages, the rear liftgate has failed to latch properly and on at least one occasion opened while the vehicle was in motion. This poses a serious hazard to vehicle occupants and to other drivers on the road. The safety risk is significant because these systems are designed to prevent or mitigate crashes. Their failure leaves the driver without critical safety features, and the trunk latch defect could cause loss of cargo or injury. These problems have been ongoing for years and have not been permanently corrected despite software updates and recall activity. The dealer has acknowledged the symptoms and advised the vehicle was unsafe to drive.

The contact owns a 2022 Ford Expedition. The contact stated that while driving on the highway at various speeds, the pre-collision warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

Mileage: 30,000

When I am completely stop, If I press the cruise control button, it will set the speed at 15 Mph. and will start moving till reaches that speed. I can reproduce that at will, you can see a video here [XXX] After googling this issue, found that I am not the first customer that happens to have that issue. Seee the following thread where a similar issue is described: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Several incidents in which adaptive cruise control resets itself to 90mph when moving into a higher speed limit area- for example, cruising along at 70mph, pass a speed limit sign allowing 75mph, and suddenly the cruise control resets at 90mph. If you are not very consciously thinking about this you quickly find yourself going 90mph. It never resets at 80 or 85- always 90mph. Going 15 or 20 mph faster than thought or planned certainly grabs your attention and is a safety risk.

DOCUMENTATION OF UNWARRANTED / UNCONTROLLED VEHICLE ACCELERATION: DRIVER STATED THAT WHILE VEHICLE WAS STOPPED IN TRAFFIC, VEHICLE ACCELERATED WITHOUT USE OF ACCELERATOR PEDAL. VEHICLE LURCHED FORWARD INTO VEHICLE AHEAD, AND INTO 2ND VEHICLE AHEAD IN TRAFFIC. ENGINE CONTINUED TO RACE AT HIGH SPEED WITH TRANSMISSION IN DRIVE, SPINNING REAR TIRES UNCONTROLLED WITH BOTH FEET DEPRESSING BRAKE PEDAL. VEHICLE HAD TO BE PUT IN NEUTRAL TO SHUT OFF ENGINE. APPROXIMATELY 15 - 20 MINUTES PRIOR TO INCIDENT, VEHICLES CRUISE CONTROL DISENGAGED WITHOUT REASON WHILE DRIVING @ 60 MPH ON PARKWAY. SYSTEM RE ENGAGED WITHOUT FURTHER ISSUE ON PARKWAY. THERE WAS NO DISPLAYED WARNING LIGHTS OR MESSAGES PRIOR TO INCIDENT INCIDENT REPORT FILED WITH FORD CORPORATE MOTOR CO. CASE # .

vehicle has been shifting into neutral at speeds for 65 mph or more , it is constantly locking and unlocking itself when turned off. It malfuctiins during auto pilot asst( doesnt read the hands even though they are on the wheel) Today it wouldn't turned on. when I pressed the brake to turn it on, it said that the steering system fails and that the braking system failed and the screen powered down to save battery. when pressed the brake shook and then locked down. even if left on this vehicle turns off after idling for more than 10 minutes. so that makes no sense. It wouldn't even attempt to turn over.

vehicle has been shifting into neutral at speeds for 65 mph or more , it is constantly locking and unlocking itself when turned off. It malfuctiins during auto pilot asst( doesnt read the hands even though they are on the wheel) Today it wouldn't turned on. when I pressed the brake to turn it on, it said that the steering system fails and that the braking system failed and the screen powered down to save battery. when pressed the brake shook and then locked down. even if left on this vehicle turns off after idling for more than 10 minutes. so that makes no sense. It wouldn't even attempt to turn over.

While driving with cruise control set at 65mph the vehicle will maintain set speed for a undetermined amount of time at which point the vehicle cruise will jump to a very high setting of 88mph....forcing me to shut the system down...this happens frequently and I can't determine what sets it off. Ford Dealer can't find anything wrong . Also the lane assist will constantly warn of not holding the wheel or lane in fractions forcing me to shake the steering wheel to let the system know I'm holding the wheel.

My Expedition has adaptive cruise control. I was driving on the interstate at around 65 mph with the adaptive cruise set. I was raining, so I set it to max range. It worked fine for the first few minutes of rain. As cars started to slow down, mine sped up and put me in an extremis situation where I had to forcibly apply the brakes. It was following the car in front of mine fine at around 55 mph, but then sped up despite the car getting closer as if there wasn't a car there. Only after I applied the brakes did I start getting an error that adaptive cruise and collision assist were not working due to a sensor being blocked. I've driven in rain many times and have never had this error. As far as I can tell the forward sensor failed due to moisture and instead of the adaptive cruise turning off, it actually caused the vehicle to accelerate since cruise was set to 65 mph. Sensor failed in a 5 minute rain storm. Software design does not fail safe, but rather the opposite.

General: While driving this rental vehicle over the span of three days, I noticed and confirmed over a dozen times that the vehicle's speed control would dramatically increase with NO driver input or actions. Specific: The vehicle's cruise control would be on and active, set at various speeds; 55, 60, 65, 70, 75 (long, straight road with varying speed limits). In different circumstances (sometimes when being overtaken by another vehicle, or cresting a hill or when beginning to climb a hill), the speed control, while set would immediately, with no driver input other than light steering INCREASE to 15-30 mph above the speed at which the cruise control was set. Over the period of three days of rental I was able to verify this behavior many times and I was able to capture a video that shows the speed set increase from 65 mph to 90 mph immediately, and the vehicle would begin aggressive acceleration. I have a clear video of the steering wheel and gauge cluster that I cannot attach to this report, but will email upon request. In the video, the malfunction is at the 13 second mark. In this video, the speed control setting increased from 65mph immediately to 90mph and the vehicle started accelerating. Switching the speed control off, or tapping the brake ceased the acceleration, as expected. Vehicle was reported to National car rental and an attempt was made to report it to Ford. Because it was a rental, I am unaware of any corrective action or inspection that may have, or may take place.