This Problem Across All Years
Passenger sideview mirror does not open upon unlocking and starting the vehicle. I need to stop (if started driving) turn to park, turn off car, open driver's door to signal car that I have left, lock car using remote, wait few seconds and then unlock to reset car then it usually opens. Issues with mirror began happening a month after purchasing brand new car (5/24), first mirror was "popping or clicking" upon turning outright, mirror had been replaced once, over last year issue has been on going and brought to dealershop " deemed a technological glitch" - no warning lights or messages appear - sometimes my control panel screen will turn black upon starting the car which I now know means to look at my passenger mirror. This last occurred on Friday 7/25/25.
Passenger sideview mirror does not open upon unlocking and starting the vehicle. I need to stop (if started driving) turn to park, turn off car, open driver's door to signal car that I have left, lock car using remote, wait few seconds and then unlock to reset car then it usually opens. Issues with mirror began happening a month after purchasing brand new car (5/24), first mirror was "popping or clicking" upon turning outright, mirror had been replaced once, over last year issue has been on going and brought to dealershop " deemed a technological glitch" - no warning lights or messages appear - sometimes my control panel screen will turn black upon starting the car which I now know means to look at my passenger mirror. This last occurred on Friday 7/25/25.
When driving my entire window switch controller unit stopped working on the driver's side. At the time the window was partially down. After research I came to find this has been a common problem with the switch unit in Expeditions, F150s, Explorers. This is a safety issue as you cannot get the window to roll up which allows rain and snow to enter the driver's side door and affect your vision. Also, because the whole switch unit stopped working at once, I can not fold/unfold my side mirrors and I can not adjust them. I have an appointment on April 8th for repair. The switch should be available for inspection with them then. There were no warning lights prior to it stopping working.
When driving my entire window switch controller unit stopped working on the driver's side. At the time the window was partially down. After research I came to find this has been a common problem with the switch unit in Expeditions, F150s, Explorers. This is a safety issue as you cannot get the window to roll up which allows rain and snow to enter the driver's side door and affect your vision. Also, because the whole switch unit stopped working at once, I can not fold/unfold my side mirrors and I can not adjust them. I have an appointment on April 8th for repair. The switch should be available for inspection with them then. There were no warning lights prior to it stopping working.
I just picked up the vehicle from the dealership where I was told a previous software updated addressed the wipers not working. But once again while driving they will not operate. This is a major safety issue, the vehicle was being driven in the rain...this is a highly dangerous situation that likely affects many if not all 2022-2024 Expeditions, especially with the 15" Sync 4 system and it's APIM module. Reference [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I just picked up the vehicle from the dealership where I was told a previous software updated addressed the wipers not working. But once again while driving they will not operate. This is a major safety issue, the vehicle was being driven in the rain...this is a highly dangerous situation that likely affects many if not all 2022-2024 Expeditions, especially with the 15" Sync 4 system and it's APIM module. Reference [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The wipers will randomly stop working. The washer fluid spray does operate so pressing the button will spray the windshield but the wipers won't operate. Ford dealership has serviced it and said it's due to software problems with the APIM module. There is no fix and that same module is affecting other features which have not worked since I purchased the vehicle. For a year I've been told a software fix is coming.
The wipers will randomly stop working. The washer fluid spray does operate so pressing the button will spray the windshield but the wipers won't operate. Ford dealership has serviced it and said it's due to software problems with the APIM module. There is no fix and that same module is affecting other features which have not worked since I purchased the vehicle. For a year I've been told a software fix is coming.
The rear view camera is so pixelated that you cannot make our images, ESPECIALLY at night. Ford has stated that they have knowledge that "some" "2022-2024 Expedition vehicles equipped with an analog camera and a 12-inch center display screen may exhibit a rear camera image that the customer describes as grainy, fuzzy, or pixelated" Ford claims this may be due to the interaction between the analog camera and the high-definition digital center display screen. They also state to us customers that there is no repair and not to attempt any repairs for this condition because the NHTSA has not released any recall for this KNOWN issue. this is extremely hazardous and negligent.
The rear view camera is so pixelated that you cannot make our images, ESPECIALLY at night. Ford has stated that they have knowledge that "some" "2022-2024 Expedition vehicles equipped with an analog camera and a 12-inch center display screen may exhibit a rear camera image that the customer describes as grainy, fuzzy, or pixelated" Ford claims this may be due to the interaction between the analog camera and the high-definition digital center display screen. They also state to us customers that there is no repair and not to attempt any repairs for this condition because the NHTSA has not released any recall for this KNOWN issue. this is extremely hazardous and negligent.