This Problem Across All Years
IN 2007, MY 1998 FORD EXPLORER DRIVER DOOR LOCK STOPPED WORKING. IT REALLY DIDN'T BOTHER ME ALL THAT MUCH UNTIL ONE DAY BY ACCIDENT THE DOOR LOCKED AND WOULD NOT COME OPEN. I HAD TO PUSH WITH ALL MY FORCE AND PULL UP ON THE INTERIOR DOOR HANDLE AT THE SAME TIME. FINALLY IT CAME OPEN BUT THE DOOR HANDLE BROKE. NOW IT WAS TO THE POINT OF DISGUST. DIDN'T HAVE THE MONEY TO FIX IT SO WE WAITED UNTIL WE DID. IN 2008, I TOOK MY EXPLORER TO THE LOCAL DEALERSHIP. I WAS QUOTED $197 FOR EVERYTHING, INSTALLATION, PARTS, AND LABOR. BUT WHEN I CAME TO PAY THE BILL I WAS INFORMED IT WAS GOING TO BE ABOUT $100 IF NOT MORE WHEN COMPLETED. SO MY AUNTS BOYFRIEND, WHO DOES AUTO BODY WORK, FIXED IT. IT WAS WORKING FINE, WE STILL HAD TO JIGGLE TO LOCK FROM THE OUTSIDE TO GET THE LOCKS TO UNLOCK. AND THEN ABOUT A WEEK AGO, I WAS GETTING OUT AND THE DOOR HANDLE BROKE AGAIN. THIS TIME THE HANDLE IS STUCK. I NOW HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE OR CRAWL ACROSS THE PASSENGER SIDE. WHICH WE HAVE HAD TO DO THAT IN THE PAST AND IT IS EMBARRASSING. SO NOW I'VE E-MAILED FORD ABOUT MY COMPLAINT AND THAT IS WHERE I WAS INFORMED YOU DONE THE RECALLS. I REALLY LEARNED THAT THERE IS ALOT OF PEOPLE WITH THIS SAME COMPLAINT, WWW.CARCOMPLAINT.COM. I REALLY HOPE YOU CAN HELP RESOLVE THIS MATTER. WHAT SHOULD I DO NEXT? I GUESS JUST BE OUT $200 MORE WHEN I HAVE TO GO BACK TO THE DEALERSHIP....HOPE YOU CAN HELP. THANK YOU FOR YOUR TIME. *TR
IN 2007, MY 1998 FORD EXPLORER DRIVER DOOR LOCK STOPPED WORKING. IT REALLY DIDN'T BOTHER ME ALL THAT MUCH UNTIL ONE DAY BY ACCIDENT THE DOOR LOCKED AND WOULD NOT COME OPEN. I HAD TO PUSH WITH ALL MY FORCE AND PULL UP ON THE INTERIOR DOOR HANDLE AT THE SAME TIME. FINALLY IT CAME OPEN BUT THE DOOR HANDLE BROKE. NOW IT WAS TO THE POINT OF DISGUST. DIDN'T HAVE THE MONEY TO FIX IT SO WE WAITED UNTIL WE DID. IN 2008, I TOOK MY EXPLORER TO THE LOCAL DEALERSHIP. I WAS QUOTED $197 FOR EVERYTHING, INSTALLATION, PARTS, AND LABOR. BUT WHEN I CAME TO PAY THE BILL I WAS INFORMED IT WAS GOING TO BE ABOUT $100 IF NOT MORE WHEN COMPLETED. SO MY AUNTS BOYFRIEND, WHO DOES AUTO BODY WORK, FIXED IT. IT WAS WORKING FINE, WE STILL HAD TO JIGGLE TO LOCK FROM THE OUTSIDE TO GET THE LOCKS TO UNLOCK. AND THEN ABOUT A WEEK AGO, I WAS GETTING OUT AND THE DOOR HANDLE BROKE AGAIN. THIS TIME THE HANDLE IS STUCK. I NOW HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE OR CRAWL ACROSS THE PASSENGER SIDE. WHICH WE HAVE HAD TO DO THAT IN THE PAST AND IT IS EMBARRASSING. SO NOW I'VE E-MAILED FORD ABOUT MY COMPLAINT AND THAT IS WHERE I WAS INFORMED YOU DONE THE RECALLS. I REALLY LEARNED THAT THERE IS ALOT OF PEOPLE WITH THIS SAME COMPLAINT, WWW.CARCOMPLAINT.COM. I REALLY HOPE YOU CAN HELP RESOLVE THIS MATTER. WHAT SHOULD I DO NEXT? I GUESS JUST BE OUT $200 MORE WHEN I HAVE TO GO BACK TO THE DEALERSHIP....HOPE YOU CAN HELP. THANK YOU FOR YOUR TIME. *TR
THE DRIVERS SIDE DOOR BEGAN MALFUNCTIONING, LOCKING AND UNLOCKING ITSELF. THIS CONTINUED UNTIL IT JUST LOCKED AND WILL NOT OPEN AT ALL. BOTH THE OUTSIDE AND INSIDE HANDLE HAVE JUST STOPPED WORKING AND I CAN'T GET OUT ON THE DRIVERS SIDE AT ALL. *TR
THE DRIVERS SIDE DOOR BEGAN MALFUNCTIONING, LOCKING AND UNLOCKING ITSELF. THIS CONTINUED UNTIL IT JUST LOCKED AND WILL NOT OPEN AT ALL. BOTH THE OUTSIDE AND INSIDE HANDLE HAVE JUST STOPPED WORKING AND I CAN'T GET OUT ON THE DRIVERS SIDE AT ALL. *TR
DRIVER SIDE DOOR WILL NOT OPEN. APPEARS TO BE STUCK IN THE LOCK POSITION. HAVE READ NUMEROUS WEBSITES THAT IT IS A DEFECTIVE SPRING FROM ACE LOCK CO.
DRIVER SIDE DOOR WILL NOT OPEN. APPEARS TO BE STUCK IN THE LOCK POSITION. HAVE READ NUMEROUS WEBSITES THAT IT IS A DEFECTIVE SPRING FROM ACE LOCK CO.
INTAKE MANIFOLD GASKET HAS FAILED ON TWO DIFFERENT OCCASIONS ON MY VEHICLE. THIS PART WAS REPLACED BECAUSE IT WAS LEAKING ON BOTH OCCASIONS. THIS LEAKAGE AND PROBLEM IS DANGEROUS TO THE VEHICLE AND THE OCCUPANTS OF THE VEHICLE. THIS IS PART OF THE FUEL SYSTEM AND SHOULD NOT BE TAKEN LIGHTLY.*AK
INTAKE MANIFOLD GASKET HAS FAILED ON TWO DIFFERENT OCCASIONS ON MY VEHICLE. THIS PART WAS REPLACED BECAUSE IT WAS LEAKING ON BOTH OCCASIONS. THIS LEAKAGE AND PROBLEM IS DANGEROUS TO THE VEHICLE AND THE OCCUPANTS OF THE VEHICLE. THIS IS PART OF THE FUEL SYSTEM AND SHOULD NOT BE TAKEN LIGHTLY.*AK
CD'S GET VERY HOT. DISPLAY HAS FAILED. AM BAND IS ALL STATIC. *NM
CD'S GET VERY HOT. DISPLAY HAS FAILED. AM BAND IS ALL STATIC. *NM
OVER THE LAST YEAR MY 1998 FORD EXPLORER 2 DOOR SPORT HAS BEEN LOOSING SOME INTERIOR ELECTRICAL FEATURES. THE FIRST WAS THE DISPLAY LIGHTS ON THE RADIO. THEY WOULD COME AND GO..... NOW THE DISPLAY IS TOTALLY GONE. HOWEVER THE RADIO, CD PLAYER AND TAPE DECK STILL WORK. I JUST CAN'T SEE WHAT TRACK, STATION, OR THE TIME. THEN THE NEXT ELECTRICAL PROBLEM WAS THE DRIVER SIDE POWER UNLOCK SWITCH. I CAN LOCK ALL THE DOORS BUT I CANNOT UNLOCK THE DOORS, NEXT THE LIGHTS WENT OUT ON THE LEFT SIDE OF MY DASH..... I CAN'T REMEMBER IF THIS WAS THE SAME TIME THE LIGHTS WENT OUT ON THE STEERING WHEEL CONTROLS (CRUISE CONTROL SETTINGS) OR IF THAT WENT OUT SEPARATELY. NOW........ I CANNOT UNLOCK THE DRIVER DOOR WITH A KEY. I CAN MOVE THE KEY AROUND AND UNLOCK THE OTHER DOORS BUT NOT THE DRIVER DOOR. I HAVE TO GO THROUGH THE PASSENGER SIDE AND YANK ON THE DRIVER HANDLE SEVERAL TIMES BEFORE THE DOOR WILL OPEN. THIS IS VERY INCONVENIENT. I PLAN ON TAKING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS..... BUT I HAVE HEARD SEVERAL OTHER EXPLORER OWNERS HAVING THE SAME PROBLEMS...... SHOULD FORD REPAIR THIS AT THEIR COST? IT SEEMS TO ME THIS IS A FORD ISSUE AND NOT SOMETHING I HAVE DONE TO THE VEHICLE, ESPECIALLY IF OTHER OWNERS ARE HAVING THE SAME PROBLEM. SOUNDS LIKE SOMETHING IS DEFECTIVE IN THE ELECTRICAL HARNESS. *LA
OVER THE LAST YEAR MY 1998 FORD EXPLORER 2 DOOR SPORT HAS BEEN LOOSING SOME INTERIOR ELECTRICAL FEATURES. THE FIRST WAS THE DISPLAY LIGHTS ON THE RADIO. THEY WOULD COME AND GO..... NOW THE DISPLAY IS TOTALLY GONE. HOWEVER THE RADIO, CD PLAYER AND TAPE DECK STILL WORK. I JUST CAN'T SEE WHAT TRACK, STATION, OR THE TIME. THEN THE NEXT ELECTRICAL PROBLEM WAS THE DRIVER SIDE POWER UNLOCK SWITCH. I CAN LOCK ALL THE DOORS BUT I CANNOT UNLOCK THE DOORS, NEXT THE LIGHTS WENT OUT ON THE LEFT SIDE OF MY DASH..... I CAN'T REMEMBER IF THIS WAS THE SAME TIME THE LIGHTS WENT OUT ON THE STEERING WHEEL CONTROLS (CRUISE CONTROL SETTINGS) OR IF THAT WENT OUT SEPARATELY. NOW........ I CANNOT UNLOCK THE DRIVER DOOR WITH A KEY. I CAN MOVE THE KEY AROUND AND UNLOCK THE OTHER DOORS BUT NOT THE DRIVER DOOR. I HAVE TO GO THROUGH THE PASSENGER SIDE AND YANK ON THE DRIVER HANDLE SEVERAL TIMES BEFORE THE DOOR WILL OPEN. THIS IS VERY INCONVENIENT. I PLAN ON TAKING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS..... BUT I HAVE HEARD SEVERAL OTHER EXPLORER OWNERS HAVING THE SAME PROBLEMS...... SHOULD FORD REPAIR THIS AT THEIR COST? IT SEEMS TO ME THIS IS A FORD ISSUE AND NOT SOMETHING I HAVE DONE TO THE VEHICLE, ESPECIALLY IF OTHER OWNERS ARE HAVING THE SAME PROBLEM. SOUNDS LIKE SOMETHING IS DEFECTIVE IN THE ELECTRICAL HARNESS. *LA
NOT A SAFETY ITEM. HOWEVER THERE IS A RADIO DISPLAY PROBLEM WITH THE FORD EXPLORER'S. I WAS TOLD BY THE DEALER THAT THE RADIO DISPLAY WAS A COMMON PROBLEM IN THE EXPLORER'S. THE COST TO REPAIR IS $275. IF THIS IS A COMMON PROBLEM, I WONDER WHY IT IS NOT A RECALL ITEM. I WONDER HOW MANY PEOPLE FORD HAS SCREWED OUT OF $275 FOR A PROBLEM CAUSED BY THEIR FAULTY RADIOS AND NOT BY FAULT OF CONSUMERS. *NLM
NOT A SAFETY ITEM. HOWEVER THERE IS A RADIO DISPLAY PROBLEM WITH THE FORD EXPLORER'S. I WAS TOLD BY THE DEALER THAT THE RADIO DISPLAY WAS A COMMON PROBLEM IN THE EXPLORER'S. THE COST TO REPAIR IS $275. IF THIS IS A COMMON PROBLEM, I WONDER WHY IT IS NOT A RECALL ITEM. I WONDER HOW MANY PEOPLE FORD HAS SCREWED OUT OF $275 FOR A PROBLEM CAUSED BY THEIR FAULTY RADIOS AND NOT BY FAULT OF CONSUMERS. *NLM
BLEND DOOR IN THE VENTILATION SYSTEM DOES NOT OPERATE. LEADS TO HEAT IN THE SUMMER AND DIFFICULITY DEFROSTING THE WINSHIELD IN THE WINTER. FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM ON THE 1998 EXPLORERS. I ALSO HAD THE EVAPORATOR TANK REPLACED LAST YEAR. THIS IS A MANUFACTURING PROBLEM AND SHOULD BE RECALLED TO FIX. I ALSO HAD TWO SETS OF BRAKES AND ROTORS ON THIS VEHICLE AND THE RADIO STILL DOES'NT WORK RIGHT. *JB
BLEND DOOR IN THE VENTILATION SYSTEM DOES NOT OPERATE. LEADS TO HEAT IN THE SUMMER AND DIFFICULITY DEFROSTING THE WINSHIELD IN THE WINTER. FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM ON THE 1998 EXPLORERS. I ALSO HAD THE EVAPORATOR TANK REPLACED LAST YEAR. THIS IS A MANUFACTURING PROBLEM AND SHOULD BE RECALLED TO FIX. I ALSO HAD TWO SETS OF BRAKES AND ROTORS ON THIS VEHICLE AND THE RADIO STILL DOES'NT WORK RIGHT. *JB
BLEND DOOR IN THE VENTILATION SYSTEM DOES NOT OPERATE. LEADS TO HEAT IN THE SUMMER AND DIFFICULITY DEFROSTING THE WINSHIELD IN THE WINTER. FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM ON THE 1998 EXPLORERS. I ALSO HAD THE EVAPORATOR TANK REPLACED LAST YEAR. THIS IS A MANUFACTURING PROBLEM AND SHOULD BE RECALLED TO FIX. I ALSO HAD TWO SETS OF BRAKES AND ROTORS ON THIS VEHICLE AND THE RADIO STILL DOES'NT WORK RIGHT. *JB
BLEND DOOR IN THE VENTILATION SYSTEM DOES NOT OPERATE. LEADS TO HEAT IN THE SUMMER AND DIFFICULITY DEFROSTING THE WINSHIELD IN THE WINTER. FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM ON THE 1998 EXPLORERS. I ALSO HAD THE EVAPORATOR TANK REPLACED LAST YEAR. THIS IS A MANUFACTURING PROBLEM AND SHOULD BE RECALLED TO FIX. I ALSO HAD TWO SETS OF BRAKES AND ROTORS ON THIS VEHICLE AND THE RADIO STILL DOES'NT WORK RIGHT. *JB