10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Suspension Complaints

Showing 10 of 10
Jul 30, 2013 106,000 mi

SEVERE CLANKING/BANGING NOISE IN PASSENGER REAR. REPLACED SHOCKS. NOISE WORSENED. RESEARCHED AND FOUND NUMEROUS COMPLAINTS REGARDING BODY MOUNTS WITH FORD EXPLORER SPORT VEHICLES. UPON INVESTIGATION - REACHING UP UNDER VEHICLE FOUND NO "BODY INSULATOR LEFT ON PASSENGER SIDE REAR AND ON DRIVER REAR THE INSULATOR CRUMBLED LIKE DIRT AND FINE POWDER. THE BODY MOUNTS APPEARED TO BE MANUFACTURED OF A FOAM LIKE MATERIAL - SUBSTANDARD AT BEST! REPLACEMENT PARTS MUST BE PURCHASED THROUGH FORD SINCE NO OTHER AFTERMARKET PARTS ARE AVAILABLE. PARTS ONLY (THAT BEING ABLE TO SALVAGE THE BOLTS AND SLEEVES) AND PURCHASE THE TWO PAIR OF INSULATORS ONLY - $680.00. THE SAME MATERIAL THAT FAILED AND SHOULD NOT. THERE ARE VEHICLES ON THE ROAD WITH BODY MOUNTS FOR 40 TO 50 YEARS. THIS IS A MANUFACTURER'S RESPONSIBILITY AND THE COST FOR THESE PARTS IS THIEVERY. IT IS UNSAFE TO OPERATE A VEHICLE WITHOUT REPAIRING DEFECTIVE BODY MOUNTS DUE TO THE POSSIBILITY OF BODY ROLL OR OTHER LOSS OF CONTROL. SINCE THE MOUNTS SHOULD NOT FAIL THROUGHOUT THE LIFE OF THE VEHICLE I SINCERELY REQUEST AN INVESTIGATION BE LAUNCHED INTO THE MULTIPLE COMPLAINTS BEING FILED FOR THE YEARS 2001-2003 FORD EXPLORER SPORT BODY MOUNTS. *TR

Jul 30, 2013 106,000 mi

SEVERE CLANKING/BANGING NOISE IN PASSENGER REAR. REPLACED SHOCKS. NOISE WORSENED. RESEARCHED AND FOUND NUMEROUS COMPLAINTS REGARDING BODY MOUNTS WITH FORD EXPLORER SPORT VEHICLES. UPON INVESTIGATION - REACHING UP UNDER VEHICLE FOUND NO "BODY INSULATOR LEFT ON PASSENGER SIDE REAR AND ON DRIVER REAR THE INSULATOR CRUMBLED LIKE DIRT AND FINE POWDER. THE BODY MOUNTS APPEARED TO BE MANUFACTURED OF A FOAM LIKE MATERIAL - SUBSTANDARD AT BEST! REPLACEMENT PARTS MUST BE PURCHASED THROUGH FORD SINCE NO OTHER AFTERMARKET PARTS ARE AVAILABLE. PARTS ONLY (THAT BEING ABLE TO SALVAGE THE BOLTS AND SLEEVES) AND PURCHASE THE TWO PAIR OF INSULATORS ONLY - $680.00. THE SAME MATERIAL THAT FAILED AND SHOULD NOT. THERE ARE VEHICLES ON THE ROAD WITH BODY MOUNTS FOR 40 TO 50 YEARS. THIS IS A MANUFACTURER'S RESPONSIBILITY AND THE COST FOR THESE PARTS IS THIEVERY. IT IS UNSAFE TO OPERATE A VEHICLE WITHOUT REPAIRING DEFECTIVE BODY MOUNTS DUE TO THE POSSIBILITY OF BODY ROLL OR OTHER LOSS OF CONTROL. SINCE THE MOUNTS SHOULD NOT FAIL THROUGHOUT THE LIFE OF THE VEHICLE I SINCERELY REQUEST AN INVESTIGATION BE LAUNCHED INTO THE MULTIPLE COMPLAINTS BEING FILED FOR THE YEARS 2001-2003 FORD EXPLORER SPORT BODY MOUNTS. *TR

May 21, 2010 80,000 mi

I HAVE A 2003 FORD EXPLORER THAT I HAVE HAD TO REPLACE BOTH FRONT WHEEL BEARINGS AND NOW 1 OR BOTH OF THE REAR ONES ARE BAD. *TR

May 21, 2010 80,000 mi

I HAVE A 2003 FORD EXPLORER THAT I HAVE HAD TO REPLACE BOTH FRONT WHEEL BEARINGS AND NOW 1 OR BOTH OF THE REAR ONES ARE BAD. *TR

Oct 18, 2007 119,000 mi

WHILE MY SON WAS DRIVING WEST ON ROUTE 64 IN THE LEFT HAND LANE NEAR ROCKY MOUNT, NC AT A SPEED OF 70 MPH, THE BRAKE LIGHT CAME ON FOLLOWED BY A LOUD NOISE AND THEN THE VEHICLE PULLED HARD TO THE RIGHT CAUSING MY SON TO RUN A MOTORCYCLIST OFF THE ROAD TO AVOID BEING HIT. I HAD THE VEHICLE TOWED TO A SHOP AND THE DETERMINED THAT THE RIGHT FRONT BEARING ASSEMBLY HAD FAILED. THIS COULD HAVE BEEN A FATAL ACCIDENT DUE TO THE SUDDEN LOSS OF CONTROL. *JB

Oct 18, 2007 119,000 mi

WHILE MY SON WAS DRIVING WEST ON ROUTE 64 IN THE LEFT HAND LANE NEAR ROCKY MOUNT, NC AT A SPEED OF 70 MPH, THE BRAKE LIGHT CAME ON FOLLOWED BY A LOUD NOISE AND THEN THE VEHICLE PULLED HARD TO THE RIGHT CAUSING MY SON TO RUN A MOTORCYCLIST OFF THE ROAD TO AVOID BEING HIT. I HAD THE VEHICLE TOWED TO A SHOP AND THE DETERMINED THAT THE RIGHT FRONT BEARING ASSEMBLY HAD FAILED. THIS COULD HAVE BEEN A FATAL ACCIDENT DUE TO THE SUDDEN LOSS OF CONTROL. *JB

Nov 15, 2004 22,000 mi

WHILE DRIVING 50 MPH REAR LEAF SPRINGS FAILED. AS A RESULT, REAR END COLLAPSED, AND VEHICLE COULD NOT BE BE DRIVEN. DEALER STATED THE PART WILL NOT BE AVAILABLE UNTIL JANUARY 2005. *AK *SC

Nov 15, 2004 22,000 mi

WHILE DRIVING 50 MPH REAR LEAF SPRINGS FAILED. AS A RESULT, REAR END COLLAPSED, AND VEHICLE COULD NOT BE BE DRIVEN. DEALER STATED THE PART WILL NOT BE AVAILABLE UNTIL JANUARY 2005. *AK *SC

Feb 9, 2004 5,000 mi

CONSUMER COMPLAINED OF VIBRATION PROBLEM. . STEERING WHEEL VIBRATED WHEN MAKING TURNS OR WHEN VEHICLE WAS IN MOTION OR STATIONARY. TOOK VEHICLE BACK TO DEALERSHIP, WHO ROTATED THE TIRES. THE PROBLEM STILL OCCURS. *AK

Feb 9, 2004 5,000 mi

CONSUMER COMPLAINED OF VIBRATION PROBLEM. . STEERING WHEEL VIBRATED WHEN MAKING TURNS OR WHEN VEHICLE WAS IN MOTION OR STATIONARY. TOOK VEHICLE BACK TO DEALERSHIP, WHO ROTATED THE TIRES. THE PROBLEM STILL OCCURS. *AK