Problem Breakdown

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Complaints

Showing 20 of 46
Nov 24, 2014 Structure 51,000 mi

THE REAR LIFT GATE ON MY EXPLORER CRACKED ON THE LEFT SIDE OF THE FORD EMBLEM. THE GATE CRACKED DURING NORMAL OPERATION OF THE VEHICLE. I HAVE A HABIT OF LOOKING OVER MY VEHICLE. THE CRACK WAS DISCOVERED WHEN I INSPECTED MY VEHICLE BEFORE GOING INTO MY HOME. ON MY NEXT SERVICE VISIT I ASKED MY FOR...

Nov 24, 2014 Structure 51,000 mi

THE REAR LIFT GATE ON MY EXPLORER CRACKED ON THE LEFT SIDE OF THE FORD EMBLEM. THE GATE CRACKED DURING NORMAL OPERATION OF THE VEHICLE. I HAVE A HABIT OF LOOKING OVER MY VEHICLE. THE CRACK WAS DISCOVERED WHEN I INSPECTED MY VEHICLE BEFORE GOING INTO MY HOME. ON MY NEXT SERVICE VISIT I ASKED MY FOR...

Jul 9, 2014 Visibility/wiper 58,795 mi

LIFTGATE GLASS HINGES BOTH BROKE CAUSING GLASS TO FALL OFF OF REAR DOOR AND NOW GLASS CANNOT BE OPENED. THIS IS THE SAME PROBLEM AS THE 2002-2003 FORD RECALL #04S20. REF NHTSA CAMPAIGN ID NUMBER 04V442000. FORD DOES NOT INCLUDE THE 2004 EXPLORER IN THEIR RECALL BUT THE PROBLEM IS THE SAME. *TR

Jul 9, 2014 Structure 58,795 mi

LIFTGATE GLASS HINGES BOTH BROKE CAUSING GLASS TO FALL OFF OF REAR DOOR AND NOW GLASS CANNOT BE OPENED. THIS IS THE SAME PROBLEM AS THE 2002-2003 FORD RECALL #04S20. REF NHTSA CAMPAIGN ID NUMBER 04V442000. FORD DOES NOT INCLUDE THE 2004 EXPLORER IN THEIR RECALL BUT THE PROBLEM IS THE SAME. *TR

Jul 9, 2014 Visibility/wiper 58,795 mi

LIFTGATE GLASS HINGES BOTH BROKE CAUSING GLASS TO FALL OFF OF REAR DOOR AND NOW GLASS CANNOT BE OPENED. THIS IS THE SAME PROBLEM AS THE 2002-2003 FORD RECALL #04S20. REF NHTSA CAMPAIGN ID NUMBER 04V442000. FORD DOES NOT INCLUDE THE 2004 EXPLORER IN THEIR RECALL BUT THE PROBLEM IS THE SAME. *TR

Jul 9, 2014 Structure 58,795 mi

LIFTGATE GLASS HINGES BOTH BROKE CAUSING GLASS TO FALL OFF OF REAR DOOR AND NOW GLASS CANNOT BE OPENED. THIS IS THE SAME PROBLEM AS THE 2002-2003 FORD RECALL #04S20. REF NHTSA CAMPAIGN ID NUMBER 04V442000. FORD DOES NOT INCLUDE THE 2004 EXPLORER IN THEIR RECALL BUT THE PROBLEM IS THE SAME. *TR

Feb 27, 2014 Unknown Or Other 107,000 mi

DEFECTIVE BODY MOUNTS AND BUSHINGS. I AM THE OWNER OF A 2004 FORD SPORT TRAC AND WAS ADVISED THAT THE BODY MOUNTS AND BUSHINGS ARE DETERIORATED AND CRUMBLING. AFTER RESEARCHING THE PROBLEM I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE SPORT TRAC YEARS 2001-2005. THIS IS A VERY SERIOUS PROBLEM ...

Feb 27, 2014 Unknown Or Other 107,000 mi

DEFECTIVE BODY MOUNTS AND BUSHINGS. I AM THE OWNER OF A 2004 FORD SPORT TRAC AND WAS ADVISED THAT THE BODY MOUNTS AND BUSHINGS ARE DETERIORATED AND CRUMBLING. AFTER RESEARCHING THE PROBLEM I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE SPORT TRAC YEARS 2001-2005. THIS IS A VERY SERIOUS PROBLEM ...

May 1, 2013 Air Bags Crash

DRIVING 65 MPH, LOST CONTROL OF MY VEHICLE WHILE SWITCHING LANES TO AVOID A HIGH SPEED VEHICLE APPROACHING BEHIND ME. RAN IN TO A MEDIAN 2 TIMES BEFORE STOPPING FACED TRAFFIC HEAD ON. FORTUNATELY, I WASN'T CRITICALLY INJURED, BUT SERIOUS ENOUGH. NEITHER AIR BAG DEPLOYED!!!! I WOULD LIKE TO KNOW WHY ...

May 1, 2013 Structure Crash

DRIVING 65 MPH, LOST CONTROL OF MY VEHICLE WHILE SWITCHING LANES TO AVOID A HIGH SPEED VEHICLE APPROACHING BEHIND ME. RAN IN TO A MEDIAN 2 TIMES BEFORE STOPPING FACED TRAFFIC HEAD ON. FORTUNATELY, I WASN'T CRITICALLY INJURED, BUT SERIOUS ENOUGH. NEITHER AIR BAG DEPLOYED!!!! I WOULD LIKE TO KNOW WHY ...

May 1, 2013 Exterior Lighting Crash

DRIVING 65 MPH, LOST CONTROL OF MY VEHICLE WHILE SWITCHING LANES TO AVOID A HIGH SPEED VEHICLE APPROACHING BEHIND ME. RAN IN TO A MEDIAN 2 TIMES BEFORE STOPPING FACED TRAFFIC HEAD ON. FORTUNATELY, I WASN'T CRITICALLY INJURED, BUT SERIOUS ENOUGH. NEITHER AIR BAG DEPLOYED!!!! I WOULD LIKE TO KNOW WHY ...

May 1, 2013 Air Bags Crash

DRIVING 65 MPH, LOST CONTROL OF MY VEHICLE WHILE SWITCHING LANES TO AVOID A HIGH SPEED VEHICLE APPROACHING BEHIND ME. RAN IN TO A MEDIAN 2 TIMES BEFORE STOPPING FACED TRAFFIC HEAD ON. FORTUNATELY, I WASN'T CRITICALLY INJURED, BUT SERIOUS ENOUGH. NEITHER AIR BAG DEPLOYED!!!! I WOULD LIKE TO KNOW WHY ...

May 1, 2013 Structure Crash

DRIVING 65 MPH, LOST CONTROL OF MY VEHICLE WHILE SWITCHING LANES TO AVOID A HIGH SPEED VEHICLE APPROACHING BEHIND ME. RAN IN TO A MEDIAN 2 TIMES BEFORE STOPPING FACED TRAFFIC HEAD ON. FORTUNATELY, I WASN'T CRITICALLY INJURED, BUT SERIOUS ENOUGH. NEITHER AIR BAG DEPLOYED!!!! I WOULD LIKE TO KNOW WHY ...

May 1, 2013 Exterior Lighting Crash

DRIVING 65 MPH, LOST CONTROL OF MY VEHICLE WHILE SWITCHING LANES TO AVOID A HIGH SPEED VEHICLE APPROACHING BEHIND ME. RAN IN TO A MEDIAN 2 TIMES BEFORE STOPPING FACED TRAFFIC HEAD ON. FORTUNATELY, I WASN'T CRITICALLY INJURED, BUT SERIOUS ENOUGH. NEITHER AIR BAG DEPLOYED!!!! I WOULD LIKE TO KNOW WHY ...

Aug 6, 2012 Air Bags Crash 2,000 mi

TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE SIDE OF A CHURCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS THE ONLY PERSON INJURED DURING THE CRASH. THE VEHICLE WAS TOWED AWAY, BUT THE FAILURE WAS...

Aug 6, 2012 Air Bags Crash 2,000 mi

TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE SIDE OF A CHURCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS THE ONLY PERSON INJURED DURING THE CRASH. THE VEHICLE WAS TOWED AWAY, BUT THE FAILURE WAS...

Aug 1, 2012 Visibility/wiper

WE WERE DRIVING DOWN THE STREET AND THE HATCHBACK/LIFTGATE FELL OFF THE HINGES. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR IN OVER TWO YEARS DUE TO THE FACT THAT I CANNOT AFFORD TO PAY FOR A MANUFACTURER'S DEFECT. I HAVE FILED NUMEROUS COMPLAINTS ON THIS VEHICLE OVER THE YEARS. IT HAS BEEN SITTING IN TH...

Aug 1, 2012 Structure

WE WERE DRIVING DOWN THE STREET AND THE HATCHBACK/LIFTGATE FELL OFF THE HINGES. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR IN OVER TWO YEARS DUE TO THE FACT THAT I CANNOT AFFORD TO PAY FOR A MANUFACTURER'S DEFECT. I HAVE FILED NUMEROUS COMPLAINTS ON THIS VEHICLE OVER THE YEARS. IT HAS BEEN SITTING IN TH...

Aug 1, 2012 Visibility/wiper

WE WERE DRIVING DOWN THE STREET AND THE HATCHBACK/LIFTGATE FELL OFF THE HINGES. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR IN OVER TWO YEARS DUE TO THE FACT THAT I CANNOT AFFORD TO PAY FOR A MANUFACTURER'S DEFECT. I HAVE FILED NUMEROUS COMPLAINTS ON THIS VEHICLE OVER THE YEARS. IT HAS BEEN SITTING IN TH...

Aug 1, 2012 Structure

WE WERE DRIVING DOWN THE STREET AND THE HATCHBACK/LIFTGATE FELL OFF THE HINGES. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR IN OVER TWO YEARS DUE TO THE FACT THAT I CANNOT AFFORD TO PAY FOR A MANUFACTURER'S DEFECT. I HAVE FILED NUMEROUS COMPLAINTS ON THIS VEHICLE OVER THE YEARS. IT HAS BEEN SITTING IN TH...

Mar 19, 2012 Structure

TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE HINGE ON THE REAR LIFTGATE WAS NOT PROPERLY HOLDING ONTO THE GLASS. AS A RESULT, THE GLASS WAS SLIDING DOWN INTO THE LIFT GATE PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALE...

Mar 19, 2012 Structure

TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE HINGE ON THE REAR LIFTGATE WAS NOT PROPERLY HOLDING ONTO THE GLASS. AS A RESULT, THE GLASS WAS SLIDING DOWN INTO THE LIFT GATE PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALE...

Apr 21, 2011 Power Train 20,577 mi

STARTED IN 7/2007 HAD VIBRATIONS IN DRIVE TRAIN, FORD STATED IT WAS THE DRIVE SHAFT. FORD REPLACED THE DRIVE SHAFT WITH A HIGH-PERFORMANCE BALANCED ONE. VIBRATION STOPPED. IN 10/2007 THE EXPLORER WAS SLIPPING DURING ACCELERATION, AND SLAMMING INTO GEAR. OVERDRIVE LIGHT WOULD BE BLINKING ON AND OFF. ...

Apr 21, 2011 Power Train 20,577 mi

STARTED IN 7/2007 HAD VIBRATIONS IN DRIVE TRAIN, FORD STATED IT WAS THE DRIVE SHAFT. FORD REPLACED THE DRIVE SHAFT WITH A HIGH-PERFORMANCE BALANCED ONE. VIBRATION STOPPED. IN 10/2007 THE EXPLORER WAS SLIPPING DURING ACCELERATION, AND SLAMMING INTO GEAR. OVERDRIVE LIGHT WOULD BE BLINKING ON AND OFF. ...

Feb 16, 2011 Unknown Or Other 69,000 mi

WAS DRIVING 2004 FORD EXPLORER ON HIGHWAY, AND HAD SUDDEN LOSS OF POWER AND EXCESSIVE VIBRATION. BROUGHT TO FORD DEALERSHIP AND WAS TOLD THAT THE MECHANIC ON HEARING THE ENGINE START UP, KNEW THE PROBLEM WAS IN THE TIMING CHAINS AS HE HAS SEEN THAT PROBLEM BEFORE. SERVICE DEALER GAVE THREE OPTION...

Feb 16, 2011 Unknown Or Other 69,000 mi

WAS DRIVING 2004 FORD EXPLORER ON HIGHWAY, AND HAD SUDDEN LOSS OF POWER AND EXCESSIVE VIBRATION. BROUGHT TO FORD DEALERSHIP AND WAS TOLD THAT THE MECHANIC ON HEARING THE ENGINE START UP, KNEW THE PROBLEM WAS IN THE TIMING CHAINS AS HE HAS SEEN THAT PROBLEM BEFORE. SERVICE DEALER GAVE THREE OPTION...

Jan 17, 2011 Structure 62,000 mi

CRACK IN REAR UPPER TAILGATE. *TR

Jan 17, 2011 Structure 62,000 mi

CRACK IN REAR UPPER TAILGATE. *TR

Oct 12, 2010 Structure 50,000 mi

TL*THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A CRACK NEAR THE EMBLEM IN THE CENTER OF REAR LIFTGATE. THE VEHICLE WAS TAKEN TO A BODY SHOP AND REPAIRED. THE CONTACT ALSO STATED THAT THE DRIVER AND FRONT PASSENGER SEAT BELTS DID NOT RETRACT AT TIMES...

Oct 12, 2010 Seat Belts 50,000 mi

TL*THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A CRACK NEAR THE EMBLEM IN THE CENTER OF REAR LIFTGATE. THE VEHICLE WAS TAKEN TO A BODY SHOP AND REPAIRED. THE CONTACT ALSO STATED THAT THE DRIVER AND FRONT PASSENGER SEAT BELTS DID NOT RETRACT AT TIMES...

Oct 12, 2010 Structure 50,000 mi

TL*THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A CRACK NEAR THE EMBLEM IN THE CENTER OF REAR LIFTGATE. THE VEHICLE WAS TAKEN TO A BODY SHOP AND REPAIRED. THE CONTACT ALSO STATED THAT THE DRIVER AND FRONT PASSENGER SEAT BELTS DID NOT RETRACT AT TIMES...

Oct 12, 2010 Seat Belts 50,000 mi

TL*THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A CRACK NEAR THE EMBLEM IN THE CENTER OF REAR LIFTGATE. THE VEHICLE WAS TAKEN TO A BODY SHOP AND REPAIRED. THE CONTACT ALSO STATED THAT THE DRIVER AND FRONT PASSENGER SEAT BELTS DID NOT RETRACT AT TIMES...

Apr 3, 2010 Structure 127,000 mi

THE REAR LIFT GLASS HINGES ON OUR 2004 FORD EXPLORER BROKE DURING USE OF THE LIFT GLASS. THE PIN BROKE RIGHT THROUGH THE HINGE. WE WERE NOT DRIVING IT AT THE TIME THANKFULLY, AND ALSO CAUGHT THE GLASS BEFORE IT HAD A CHANCE TO HIT THE GROUND.

Apr 3, 2010 Structure 127,000 mi

THE REAR LIFT GLASS HINGES ON OUR 2004 FORD EXPLORER BROKE DURING USE OF THE LIFT GLASS. THE PIN BROKE RIGHT THROUGH THE HINGE. WE WERE NOT DRIVING IT AT THE TIME THANKFULLY, AND ALSO CAUGHT THE GLASS BEFORE IT HAD A CHANCE TO HIT THE GROUND.

May 4, 2009 Structure 46,000 mi

I OWN A 2004 FORD EXPLORER SPORT. THE GLASS HATCH HAS BECOME INCREASINGLY HARD TO CLOSE IN THE LAST COUPLE OF MONTHS, BECAUSE OF THIS AT TIMES THE HATCH IS NOT COMPLETELY LATCHED AND WILL POP OPEN UNEXPECTEDLY. THIS PAST SATURDAY, 05/02/09, THE GLASS HATCH HINGE COMPLETELY BROKE OFF WHEN I WENT TO...

May 4, 2009 Structure 46,000 mi

I OWN A 2004 FORD EXPLORER SPORT. THE GLASS HATCH HAS BECOME INCREASINGLY HARD TO CLOSE IN THE LAST COUPLE OF MONTHS, BECAUSE OF THIS AT TIMES THE HATCH IS NOT COMPLETELY LATCHED AND WILL POP OPEN UNEXPECTEDLY. THIS PAST SATURDAY, 05/02/09, THE GLASS HATCH HINGE COMPLETELY BROKE OFF WHEN I WENT TO...

Mar 10, 2009 Power Train 76,698 mi

THE PROBLEM WITH MY 2004 FORD EXPLORER IS WHEN YOU PLACE THE VEHICLE IN REVERSE FROM ANY OTHER GEAR (MOST NOTICEABLY FROM THE POSITION OF PARK)THERE IS A DELAY IN THE IN BALLPARK OF ANYWHERE FROM 3-10SECS BEFORE THE VEHICLE WILL ACTUALLY ENGAGE IN THE POSITION OF REVERSE. TODAY(9 MAR 09) I TOOK IT I...

Mar 10, 2009 Power Train 76,698 mi

THE PROBLEM WITH MY 2004 FORD EXPLORER IS WHEN YOU PLACE THE VEHICLE IN REVERSE FROM ANY OTHER GEAR (MOST NOTICEABLY FROM THE POSITION OF PARK)THERE IS A DELAY IN THE IN BALLPARK OF ANYWHERE FROM 3-10SECS BEFORE THE VEHICLE WILL ACTUALLY ENGAGE IN THE POSITION OF REVERSE. TODAY(9 MAR 09) I TOOK IT I...

Dec 1, 2008 Structure 35,133 mi

TL*THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. SHE STATED THAT THE TAILGATE ABOVE THE GLASS CRACKED. THE MANUFACTURER CONFIRMED THAT THERE WAS NO RECALL FOR HER VIN. THE VEHICLE WILL NOT BE REPAIRED SINCE THE CONTACT DOESN'T HAVE A WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 35,133.

Dec 1, 2008 Structure 35,133 mi

TL*THE CONTACT OWNS A 2004 FORD EXPLORER SPORT. SHE STATED THAT THE TAILGATE ABOVE THE GLASS CRACKED. THE MANUFACTURER CONFIRMED THAT THERE WAS NO RECALL FOR HER VIN. THE VEHICLE WILL NOT BE REPAIRED SINCE THE CONTACT DOESN'T HAVE A WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 35,133.

Feb 25, 2008 Structure 43,200 mi

NOTICED THAT THE BACK PANEL OF TAILGATE IS CRACKED ON FRIDAY, FEBRUARY 22, 2008. THE CRACK RUNS FROM UNDERNEATH THE REAR WINDSHIELD TO THE FORD EMBLEM AND THE CONTINUES TO THE HANDLE OF THE TAILGATE. THE CRACK IS OPEN, AND I HAVE CUT MY FINGER ON IT WHEN CLOSING THE TAILGATE. I'M TRYING TO CLOSE ...

Feb 25, 2008 Structure 43,200 mi

NOTICED THAT THE BACK PANEL OF TAILGATE IS CRACKED ON FRIDAY, FEBRUARY 22, 2008. THE CRACK RUNS FROM UNDERNEATH THE REAR WINDSHIELD TO THE FORD EMBLEM AND THE CONTINUES TO THE HANDLE OF THE TAILGATE. THE CRACK IS OPEN, AND I HAVE CUT MY FINGER ON IT WHEN CLOSING THE TAILGATE. I'M TRYING TO CLOSE ...

Nov 15, 2006 Power Train Crash 30,000 mi

2004 FORD EXPLORER. TRANSMISSION SHIFTS ROUGHLY INTO REVERSE AND THIRD GEAR. CAR WAS PUT INTO REVERSE IN JUNE, 2004 AND DID NOT MOVE UNTIL A FEW SECONDS LATER, AND THEN LUNGED BACKWARDS, HITTING MY WIFE AND BREAKING HER ARM. STILL SHIFTS ROUGHLY TO THIS DAY. *JB

Nov 15, 2006 Power Train Crash 30,000 mi

2004 FORD EXPLORER. TRANSMISSION SHIFTS ROUGHLY INTO REVERSE AND THIRD GEAR. CAR WAS PUT INTO REVERSE IN JUNE, 2004 AND DID NOT MOVE UNTIL A FEW SECONDS LATER, AND THEN LUNGED BACKWARDS, HITTING MY WIFE AND BREAKING HER ARM. STILL SHIFTS ROUGHLY TO THIS DAY. *JB

Oct 3, 2006 Power Train 15,000 mi

WE HAVE A 2004 FORD EXPLORER V8 SPORT. WE HAVE HAD TWO MAJOR TRANSMISSION PROBLEMS AND NOW WE HAVE A SHAKING IN THE FRONT END AFTER THE LATEST REPAIR TO THE TRANSMISSION. *JB

Oct 3, 2006 Power Train 15,000 mi

WE HAVE A 2004 FORD EXPLORER V8 SPORT. WE HAVE HAD TWO MAJOR TRANSMISSION PROBLEMS AND NOW WE HAVE A SHAKING IN THE FRONT END AFTER THE LATEST REPAIR TO THE TRANSMISSION. *JB