1992 FORD EXPLORER Structure Problems

TL* THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THERE WERE NUMEROUS CRACKS NEAR THE REAR WINDSHIELD, NEXT TO THE MANUFACTURING EMBLEM.THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

TL*THE CONTACT OWNS A 1992 FORD EXPLORER. THE CONTACT STATED THAT THE RIGHT HYDRAULIC LIFT BRACKET DETACHED FROM THE VEHICLE. AS A RESULT, THE LIFT GATE FELL ON THE CONTACTS HEAD. THE CONTACT SUSTAINED BRUISES TO THE BACK OF THE HEAD. THERE IS A RECALL FOR THE STRUCTURE: BODY: HATCHBACK/LIFTGATE: SUPPORT DEVICE (NHTSA CAMPAIGN ID #95I007000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CONTACT FELT THAT HIS VEHICLE SHOULD HAVE BEEN INCLUDED. THE FAILURE MILEAGE WAS 250,000 AND CURRENT MILEAGE WAS 255,000.

Mileage: 250,000

I AM THE OWNER OF A 1992 FORD EXPLORER AND HAVE NOTICED THAT THE FACTORY INSTALLED ROOF RACK IS VERY UNSTABLE AND WOBBLY. I AM CONCERNED THAT IF I SECURE MY PROPERTY TO THE RACK, THAT I RUN THE RISK OF LOSING IT ON THE ROAD AND POSSIBLY CREATING HAZARDOUS CONDITIONS FOR OTHER DRIVERS. I HAVE INSPECTED THE RACKS OF SEVERAL OTHER SIMILAR VEHICLES AND THEY ALL SEEM TO HAVE THE SAME PROBLEM.

CONSUMER STATED THE VEHICLE ROLLED OVER SEVERAL TIMES DURING AN ACCIDENT CAUSED BY HITTING A DEER, CONSUMER IS NOT SURE IF IT WAS THE BRAND NEW CONTINENTIAL TIRES, P235/75R15, THAT WERE PURCHASED 3 WEEKS PRIOR OR JUST THE DESIGN OF THE VEHICLE.*JB

CONSUMER STATED THE VEHICLE ROLLED OVER SEVERAL TIMES DURING AN ACCIDENT CAUSED BY HITTING A DEER, CONSUMER IS NOT SURE IF IT WAS THE BRAND NEW CONTINENTIAL TIRES, P235/75R15, THAT WERE PURCHASED 3 WEEKS PRIOR OR JUST THE DESIGN OF THE VEHICLE.*JB

CONSUMER STATED THE VEHICLE ROLLED OVER SEVERAL TIMES DURING AN ACCIDENT CAUSED BY HITTING A DEER, CONSUMER IS NOT SURE IF IT WAS THE BRAND NEW CONTINENTIAL TIRES, P235/75R15, THAT WERE PURCHASED 3 WEEKS PRIOR OR JUST THE DESIGN OF THE VEHICLE.*JB

DRIVER'S SIDE DOOR INSIDE HANDLE BREAKS UPON OPENING DOOR. HAS TO USE WINDOW TO OPEN DOOR FROM OUTSIDE TO EXIT VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER. *AK

BRACKETS THAT ARE WELDED TO LIFTGATE HAVE FRACTURED. VEHICLE HAS BEEN REPAIRED UNDER RECALL CAMPAIGN # 95 V 164 001.*AK

BRACKETS THAT ARE WELDED TO LIFTGATE HAVE FRACTURED. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK

VEHICLE HAD FIRESTONE WILDERNESS AT TIRES (P235/75R15) AND EXPERIENCED A ROLLOVER, THE CONSUMER DID NOT SAY THE TIRES WERE THE CAUSE OF THE ACCIDENT. *SLC

EVERY 1992 FOR EXPLORER THAT I HAVE SEEN HAS HAD BOTH REAR ROCKER PANELS RUSTED AWAY. ORIGONAL BODY RUST WAS GUARENTEED FOR 4 YEAR OR 60, 000 MI. MY RUST BEGAN MUCH PRIOR TO 60,000 MI. BUT I WAS TOLD AT MY FORD DEALER THAT THE RUST WOULD HAVE TO HAVE GONE ALL THE WAY THROUGH. MY WAS WELL TAKEN CARE OF AND DID NOT RUST AS MUCH AS MOST. FORD DOES NOT EVEN OFFER OR MAKE ANY PARTS TO REPAIR THIS. ASK ANY DEALER IN A 4 SEASON STATE AND THEY CAN TELL YOU THIS IS TRUE. I FEEL THIS IS WAY TOO WIDESPREAD AND SHOULD BE ADDRESSED BY FORD TO IT'S CUSTOMERS. I FILED A COMPLAINT WITH FORD SOME TIME AGO. THEY SAID MY COMPLAINT WAS NOTED AND I NEVER RECEIVED ANY RESPONSE. THANK YOU.

THE SUPPORT BRACKET THAT SUPPORTS LIFTGATE BROKE. THERE HAS ALREADY BEEN A RECALL, BUT THIS VEHICLE WAS NOT INCLUDED.*AK

PAINT IS COMING OFF IN AREAS AND IT IS ONLY 8 Y/O, AND ALSO EVERY INSIDE DOOR HANDLE HAS BROKEN OFF IN THE SAME MANNER ATLEAST A YEAR OR TWO AGO, SO SAYS THE PREVIOUS OWNER. BOTH PROBLEMS WERE OBVIOUS WHEN VEHICLE WAS PURCHASED AND THE PREVIOUS OWNER TOOK VERY WELL CARE OF IT, I HONESTLY BELIEVE THE DOOR HANDLES WERE A BAD MAKE IN THE FIRST PLACE IT IS OBVIOUS THEY WOULD BREAK WITH TIME OR THE FIRST PULL OF THE HANDLE. THE PAINT SHOULD NOT BE DOING WHAT IT IS DOING AT THIS POINT IN TIME, THANK YOU FOR ANY HELP YOU MAY GIVE. SUZANNE BRANTLEY, CEPA

IHAVE BEEN LOOKING FOR INTERIOR DOOR PANELS FOR ABOUT 2 YRS.THE PROBLEM IS WITH THE PORTION OF THE INTERIOR DOOR PANEL WHERE YOU ARE SUPPOSED TO GRAB THE DOOR TO CLOSE IT.ALL THE SALVAGE YARDS SAY THE SAME THING"IDONT HAVE TO LOOK THAT UP, I KNOW WE DONT HAVE ANY, THERE ALL BROKEN". MY CHILDREN HAVE SCRATCHED THEIR ARMS ON THE BROKEN PLASTIC THAT IS LEFT BEHIND AFTER THE DOOR PULL/ARMREST BREAKS OFF.SINCE I HAVE BEEN UNSUCSSFUL IN TRING TO LOCATE A REPLACEMENT I CAN ONLY CONCLUDE THAT THIS IS A BIG PROBLEM. IT MAKES SHUTTING THE FRONT DOORS DIFFICULT AS THERE IS NO PLACE TO GRAB THE DOOR TO CLOSE IT. THIS IS A REAL HASSLE WHEN PARKED ON A HILL OR IT IS WINDY, AS THE ONLY THING TO GRAB IS THE DOOR HANDLE HALF THE TIME THE DOOR DOSENT LATCH FULLY MAKING IN NESSESSARY TO OPEN THE WINDOW AND GRAB THE TOP OF THE WINDOW TO SHUT THE DOOR FULLY, CREATING A SECOND HAZARD BY OPENING UP THE POSSIBILITIES OF BREAKING THE WINDOW. MY CHILDREN AS I MENTIONED HAVE BEEN SCRATCHED BADLY ENOUGH TO DRAW BLOOD ON SEVERAL OCCASIONS,AND MY WIFE HAS RUINED A COUPLE OF SWEATERS BY GETTING THEM SNAGGED ON THE JAGGED PLASTIC. FORD WANTS OVER 100.00 PER DOOR TO REPLACE THEM(I NEED ALL FOUR) AND FRANKLY ICANT AFFORD IT AND DONT THINK I SHOULD HAVE TO. THANK YOU. *AK

BOTH OF THE BACKSIDE DOORS CANNOT BE OPENED FROM THE INSIDE AS IF BOTH DOORS HAD THE CHILD SAFETY LOCK ON. BUT NEITHER DOOR HAD THE CHILD SAFETY LOCK ON. EFFECT CAN CAUSE CONSUMER AND PASSENGERS TO BE STUCK INSIDE VEHICLE FROM THE BACKSEATS. *AK

FRAME BRACKET HAS CRACKED AT WHERE RADUIS ARM AND BRACKET MEET ON TWO OCCASIONS, CAUSING SAFETY HAZARD. DEALER CANNOT DETERMINE CAUSE. *AK

ALL FOUR DOOR HANDLES CRACKED DUE TO DEFECTIVE PLASTIC USED IN MANUFACTURING. YH

RIGHT STRUT/PISTON ON REAR TAILGATE BROKE. PREVIOUS RECALL ON THIS BY FORD. IT EXPIRED IN JANUARY 1999. CONSUMER'S STRUT BROKE IN AUGUST 1999. FORD HAS REFUSED TO FIX THIS, EVEN THOUGH THEY RECALLED IT. CONSUMER TOOK THE MATTER TO FORD'S DISPUTE SETTLEMENT BOARD, BUT THEY REFUSED, SAYING THIS DID NOT FULL UNDER THEIR JURISDICTION. *AK

RECALL 95I007000; RECALL REPAIRS WERE DONE 4 YEARS AGO. BUT REPAIRS DONE FOR REINFORCEMENT BRACKETS ONLY APPLIED TO THE BOTTOM PART OF THE CYLINDER, NOT THE TOP PART, WHICH IN THIS CASE BROKE OFF FROM THE FRAME, CAUSING LIFTGATE TO FALL AND ALMOST RESULTING IN INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK

THE DOOR GRIP ON THE DRIVERS SIDE OF THE EXPLORER CRACKED OFF FIRST. ONE MONTH LATER THE DOOR GRIP ON THE PASSENGERS SIDE CRACKED OFF. THE DOOR GRIP IS THE ONLY WAY OF SECURELY CLOSING THE DOORS. THE GRIP CRACKED OFF AS IT IS ONE MOLDED PIECE. THE ONLY MEANS OF REPAIR IS TO REPLACE THE ENTIRE DOOR PANEL AT A COST OF $415.00 PER DOOR PLUS LABOR. THIS GRIP HAS SINCE BEEN REDESIGNED TO ELIMINATE THIS PROBLEM

THE ENTIRE REAR DOOR WAS RECALLED BACK IN 1993. THE DOOR WAS REPLACED BY FORD. I'M CURIOUS TO KNOW IF I CAN BE REIMBURSED FOR THE HYDRAULIC LIFT WHICH I JUST PURCHASED. IT FELL OFF DURING NORMAL USE. *AK

DRIVER'S SIDE INTERIOR DOOR HANDLE MALFUNCTIONED. ALSO,CENTER CONSOLE PADDED ARM RESTMOUNT FAILED.

DRIVER'S SIDE INTERIOR DOOR HANDLE MALFUNCTIONED. ALSO,CENTER CONSOLE PADDED ARM RESTMOUNT FAILED.

TAILGATE BRACE BROKE DESPITE RECALL REPAIR.

LIFT GATE (REAR CARGO DOOR) SUPPORT BRACKET TORE

HANDLE ON THE INSIDE OF THE REAR DOOR IS A SAFETY HAZARD, CONSUMER WAS INJURED IN THE HEAD TRYING TO CLOSE DOOR.

REAR DOOR OPENED DURING CRASH.

LIFT GATE BRACKETS CONNECTED TO CYLINDERS FAILED, REPAIRED UNDER RECALL, HOWEVER PROBLEM CONTINUES.

MOUNTING BRACKET FOR LIFTGATE PISTON FAILED.

EXTERNAL BODY PAINT HAS BEGUN PEELIN GOFF FROM THE FACTORY PRIMER ON THE ROOF SIDES DOORS. *AK

ARM REST PIVOT ASSEMBLY FAILED.

ROCKER PANELS (REAR DOOR) RUSTED THROUGH.

FRONT DOOR HINGE HAS FAILED CAUSING DOOR TO SAG AND NOT CLOSE PROPERLY.

EXTERIOR DOOR HANDLE HAS EXCESSIVE WEAR. THE HANDLES ARE LOOSE AND VIBRATE WHILE DRIVING.

THE GAS ASSIST CYLINDERS FAILED. RECALL REPAIRS REFUSED DUE TO VEHICLE EXCEEDING MILEAGE LIMITATIONS.

VEHICLE EXPERIENCES SEVERE VIBRATION. DEALER ATTEMPTED TO FIX IT SEVERAL TIMES, BUT PROBLEM CONTINUES. ALSO, BRACKETS THAT CONNECT THE HYDRAULIC CYLINDERS TO REAR LIFTGATE TO PULLED AWAY FROM INSIDE OF THE LIFTGATE PRIOR TO RECALL (95V-164-001) *AK

THE PAINT ON THE ROOF OF VEHICLE BEGAN FADING THREE YEARS AFTER PURCHASE.

ALL FOUR DOOR HANDLES ARE BROKEN.

INTERIOR DOOR HANDLES CRACKED.

RESISTOR FAILED IN HEATER WHICH CAUGHT FIRE FROM LEAVES, LEAVES FALL UNDER THE HOOD AND ONTO THE HEATING SYSTEM AND CATCH FIRE.

PLASTIC ARM REST BRACKET CRACKED.

DOOR PANEL CRACKED.

THE TRUCK HAS A REALLY BAD SHIMMY WHEN GOING OVER 50MPH BECAUSE OF THE MOTOR MOUNTS,AND SWAY BARS. PLEASE DESCRIBE. *AK

DEALER DOESN'T CARRY THE PARTS, RECALL #95S21 OR 96S35.

THE DEALERSHIP WILL NOT HONOR THE RECALL AND CLAIMS THE PART IS ON BACK ORDER. TT CONSUMER MADE ARRANGEMENTS ON NOV 13, 1995 PART WAS TO BE ON HAND (WAS ORDERED PREVIOUSLY) VEHICLE TO BE REPAIRED IN 3 DAYS, ON THE 4TH DAY CONSUMER CALLED DEALERAND WAS TOLD NOTHING HAD BEEN DONE, PART WAS NOT PRE-ORDERED AS STATED BY BODY SHOP FOREMAN AND VEHICLE WAS LEFT 4 DAYS WITH NO ATTEMPT TO LET CONSUMER KNOW ABOUT PROBLEM, CONSUMER HAS MADE SEVERAL CALLS TO DEALER AND IS STILL BEING TOLD THAT PART IS ON BACK ORDER, CONSUMER WAS INJURIED WHEN ORIGNAL PART FAILED.*JB

CONSUMER TOOK VEHICLE IN TO GET THE RECALL REPAIRED PARTS NOT IN. TT

REAR PASSENGER AUTOMATIC DOOR LOCK WILL NOT DISENGAGE. *DSH

TAILGATE SUPPORT STRUT BROKE, RECALL REPAIRS NOT DONE DUE TO A LACK OF PARTS.

THE REAR HATCHBACK ROD WAS NOT AVAILABLE WHEN THE RECALL LETTER WAS PRESENTED TO THE DEALERSHIP. PLEASE DESCRIBE. TT

THE REAR DOOR WAS WARPED OUT OF SHAPE SO THE DOOR WOULD NOT CLOSE PROPERLY. PLEASE DESCRIBE. TT

WENT TO THE DEALERSHIP TO HAVE HER HYDRAULIC STRUT REPLACED AND THEY SAID THEY DID THE WORK AND DID NOT. TT RECALL WAS FOR LIFTGATE BRACKETS, AFTER SUPPOSED REPAIR CONSUMER WENT HOME AND INSPECTED VEHICLE TO FIND REPAIRS WERE NOT DONE, THE ONLY THING DEALERSHIP DID WAS SCRAPE PAINT OFF PASSENGER SIDE BRACKET IN ONE SPOT! *SLC

THE REAR HATCH FELL. PLEASE DESCRIBE. TT

WHILE CLOSING DRIVER/PASSENGER SIDE DOORS, DOOR HANDLES BROKE OFF; VERY DIFFICULT CLOSING DOORS PROPERLY; HAVE TO OPEN/CLOSE DOORS FROM OUTSIDE OF WINDOWS. TT

WHEN SHUTTING THE REAR HATCH LATCH THE GLASS CRACKED THE POWER STEERING PUMP WENT ON THE CAR . TT

THE WELDS ON HINGES THAT HOLD REAR GATE ARE BREAKING, DIFFICULTY CLOSING DOOR. TT

MEDAL PLATE THAT SUPPORT THE REAR LIFT GATE DETACHED, SUPPORT ARM DOES NOT WORK. TT

THE REAR THAT HOLDS UP THE DOOR HAS COME OUT AND THE REAR DOOR IS VERY HEAVY AND IT SLAMMED DOWN ONTO THE OWNERS HEAD. PLEASE DESCRIBE. TT

RIGHT REAR SUPPORT BROKE FROM ITS MOUNT; NOW, LEFT MOUNT HAS BROKEN OFF; RESULTS IN VERY LIMITED USE OF HATCH DOOR. TT

REAR DOOR LIFT ROD BROKE LOOSE/HAD TO BE REWELDED. *AK

REAR LIFTGATE MOUNT BRACKET BROKE, RESULTING IN COLLAPSING GATE. *AK

CUSTOMER STS REAR DOOR SUPPORT BRACKET SNAPPED ON CLOSING THE DOOR. TT

OPENED REAR DOOR HYDRAULIC ROD BROKE AND GOT STRUCK. TT

THE BRACKET HOLDING THE HYDRAULIC CYLINDERS COMES OFF THE WELDING OF THE CAR CAUSING THE REAR DOOR TO FALL ON A PERSONS HEAD. TT

CLOSED LIFTGATE DOOR; HEARD BANG; OPENED DOOR; LIFTGATE PISTON POPPED OUT OF RIVETS; DOOR WOULD NOT STAY UP. TT

LEFT HINGE THAT HOLD TAILGATE UP BROKE OFF, RESULTING IN FALLING DOWN. TT

DESIGN: LIFTGATE SUPPORT ROD SUFFERS FROM FATIGUE; CAUSES LIFTGATE DOOR TO FALL DOWN WHILE IN USE. TT

RIGHT HINGE THAT HOLDS TAILGATE UP BROKE. TT

THE RIVOTS THAT HOLD THE RIGHT REAR HINGE TO THE FRAME BROKE ON CLOSING THE HATCH. TT