2000 FORD EXPLORER Vehicle Speed Control Problems

No incidents. However, cruise control and rear window wiper are both inoperable.

VEHICLE IS STUCK IN 4-WHEEL LOW ANIMAL GOING TO 4 WHEEL HIGH OR AUTO I

Mileage: 170,000

THE VEHICLE IS SUBJECT TO SUDDEN UNEXPLAINED ACCELERATION WHILE BOTH IN MOTION AND STATIONARY.

Mileage: 112,727

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO SHIFT INTO GEAR AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.

Mileage: 176,000

WHEN THE CRUISE CONTROL COMMANDED CONSIDERABLY MORE THROTTLE ON AN INTERSTATE AT 60MPH, THE VEHICLE SUDDENLY AND UNEXPECTEDLY TOOK OFF AT VERY HIGH SPEED (85+MPH AND ACCELERATING WHEN I FINALLY SHUT THE IGNITION OFF). I ATTEMPTED TO DISCONNECT THE CRUISE CONTROL VIA OFF SWITCH AND USING THE BRAKES TO NO AVAIL. I SHUT THE IGNITION SWITCH OFF AND COASTED TO THE SHOULDER SAFELY. ATTEMPTED A RE-START, AND THE ENGINE APPEARED TO START AT FULL THROTTLE. I RAISED THE HOOD AND FOUND THE THROTTLE CABLE RETAINING HAD BROKEN, AND THE CABLE ASSEMBLY HAD BEEN PUSHED OUT OF ITS BRACKET BY THE CRUISE CONTROL SERVO'S FORCE. ONCE OUT OF ITS BRACKET AND PUSHED TO NEARLY FULL THROTTLE, THE THROTTLE RETURN SPRING HAD HOOKED ON THE BRACKET (SEE ATTACHED IMAGE), PREVENTING A RETURN TO IDLE FROM NEARLY FULL THROTTLE. THE PLASTIC RETAINING TABS ON THE THROTTLE CABLE HAD EVIDENTLY BEEN BROKEN BY THE LONG-TIME FORCE OF THE CRUISE CONTROL, POSSIBLY AGGRIVATED BY YEARS HEAT FROM THE ENGINE. THIS IS A DANGEROUS DESIGN, DEPENDING ON TINY PLASTIC TABS AS THE ONLY BLOCK TO SUCH SUDDEN, UNCOMMANDED VEHICLE ACCELERATION. THE CRUISE CONTROL WAS NOT DEFECTIVE, BUT HAD INSTIGATED THE CONDITION MY BREAKING THE THROTTLE CABLE RETAINING TABS OVER TIME. THE ATTACHED PHOTO SHOWS THE DISPLACED THROTTLE CABLE, WITH THE SPRING HOOKED ON THE BRACKET, HOLDING THE THROTTLE NEARLY FULL THROTTLE. THIS COULD EASILY HAVE RESULTED IN A HIGH SPEED CRASH. AS A RETIRED AIR FORCE FIGHTER PILOT AND AIRLINE CAPTAIN, I REMAINED CALM AND WORKED THE PROBLEM STEP BY STEP TO A SAFE CONCLUSION, BUT A LESS DISCIPLINED DRIVER IN DIFFERENT TRAFFIC COULD HAVE LED TO A DIFFERENT AND TRAGIC CONCLUSION. A SECOND PHOTO SHOWS THE CABLE END MISSING THE RETAINING TABS. A THIRD SHOWS THE TINY PLASTIC TABS ON A NEW CABLE.

Mileage: 168,000

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE RPMS AND THE TACHOMETER INCREASED, BUT THE VEHICLE HESITATED TO ACCELERATE. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD AND CRASHED INTO A POLE. ON ANOTHER OCCASION, WHILE REVERSING FROM BEING PARKED, THE VEHICLE SURGED FROM A LOW SPEED TO OVER 40 MPH CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V399000 (VEHICLE SPEED CONTROL), 07V336000 (VEHICLE SPEED CONTROL), AND 03V280000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE RPMS AND THE TACHOMETER INCREASED, BUT THE VEHICLE HESITATED TO ACCELERATE. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD AND CRASHED INTO A POLE. ON ANOTHER OCCASION, WHILE REVERSING FROM BEING PARKED, THE VEHICLE SURGED FROM A LOW SPEED TO OVER 40 MPH CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V399000 (VEHICLE SPEED CONTROL), 07V336000 (VEHICLE SPEED CONTROL), AND 03V280000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

Mileage: 204,118

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE RPMS AND THE TACHOMETER INCREASED, BUT THE VEHICLE HESITATED TO ACCELERATE. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD AND CRASHED INTO A POLE. ON ANOTHER OCCASION, WHILE REVERSING FROM BEING PARKED, THE VEHICLE SURGED FROM A LOW SPEED TO OVER 40 MPH CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V399000 (VEHICLE SPEED CONTROL), 07V336000 (VEHICLE SPEED CONTROL), AND 03V280000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000. MA 10/15/2015 UPDATED 11/30/2017*CN

Mileage: 204,000

200 FORD EXPLORER. CONSUMER STATES VEHICLE HAD A SPEED CONTROL MODIFICATION, DUE TO A RECALL. *SS. THE CONSUMER STATED A WEEK LATER, HER DAUGHTER WAS DRIVING, AND LOST CONTROL OF THE VEHICLE AND FLIPPED OVER. *JB

2000 FORD EXPLORER WENT UP IN FLAMES. REPORTED IT RIGHT AWAY TO FORD AND WAS GIVEN A CASE NUMBER. THEY TOLD US TO TAKE IT TO A FORD DEALER IN THE AREA. AFTER MONTHS AND MONTHS AND MONTHS OF GETTING NO RESPONSE WE KEPT GETTING THE RUN AROUND THEN TOLD THAT IT HAD NOTHING TO DO WITH ANY DEFECT. WE RECENTLY GOT A RECALL LETTER FROM FORD FOR THE EXACT THING THAT HAPPENED TO THIS CAR CAUSING IT TO GO ON FIRE AND FORD WILL NOT RESPOND. THEY SAY THAT THE CLAIM HAS BEEN CLOSED AND THAT THE ORIGINAL DECISION (WHICH WE NEVER RECEIVED) STANDS AND THEY WILL NOT RESPOND TO US ANY LONGER. HOW CAN THIS BE ACCEPTABLE. SEE FORD SAFETY RECALL #05S28 IT IS EXACTLY WHAT HAPPENED TO THE EXPLORER. *TR

I CAME HOME FROM DROPPING MY SON OFF AT HIS SCHOOL SOCIAL. I HEARD SOME SPARKING NOISE. UNPLUGGED MY CELL PHONE CHARGER. I DIDN'T KNOW WHAT IT WAS AT FIRST. 1 MINUTE LATER I SAW SMOKE AND FLAMES COMING FROM MY HOOD. I JUMPED OUT THE CAR AND CALLED FIRE DEPARTMENT. GUYS FROM THE NEIGHBORHOOD PUT FIRE OUT. IT STARTED AROUND THE BRAKE MASTER CYLINDER. THE CORD THAT ATTACHES TO IT. LATER FOUND OUT IT IS CONTROL DEACTIVATION SWITCH. I'M TRYING TO SEE WHO'S RESPONSIBLE FOR REPAIRING THE VEHICLE. WASN'T INFORMED ABOUT RECALL. *TR

Mileage: 190,000

THE PROBLEM STARTED WITH THE DRIVERS DOOR IT WOULD NOT OPEN , WITH THE REMOTE CONTROL , THE ACTUATOR WORKS BUT THE DOOR LATCH WOULD NOT OPEN AFTER SEVERAL WEEKS OF HAVING TO OPEN IT WITH THE KEYS I TOOK THE DOOR PANEL OPEN AND SPAY SOME WD-40 AND IT STARTED TO OPEN BUT AS TIME WHEN ON THE REAR PASSENGER DOORS HAVE STARTED TO DO THE SAME , THE CHILD SAFETY LOCKS HAVE GOT JAM AND NOW BOTH DOORS ARE FAILING AT ONE POINT THE REAR DRIVER SIDE DOOR DIDN'T OPEN AND I HAD TO TAKE IT TO A MECHANIC TO GET IT TO WORK BUT THE PROBLEM STILL PERSISTS AND NOW THE FRONT PASSENGER DOOR DOES NOT OPEN IT GOT STOCK AND THE HANDLE TO OPEN THE DOOR HAS FALLEN OFF IT HAS BEEN SUCH A FRUSTRATING PROBLEM AND I WENT TO FIND OUT HOW MUCH IT WOULD COST FOR THE PARTS AND ITS GOING TO COST ABOUT $87.00 PER DOOR NOT INCLUDING THE LABOR AND IT VERY FRUSTRATING I WISH THEY DO SOMETHING ABOUT IT ALSO THEIR WAS A RECALL FOR THE CRUISE CONTROL I WENT TO THE DEALER TO GET IT FIX , AND THEY DISCONNECTED THE CRUISE CONTROL I HAVE CALL SEVERAL TIMES THEY SAY THEIR IS NO OPENINGS AND IT HAS NOW BEEN FOUR YEARS I HAVE GIVEN UP. *TR

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE ACCELERATED TO 90 MPH ERRONEOUSLY. THE CONTACT APPLIED THE BRAKES AND THE ENGINE RPMS INCREASED EXCESSIVELY. THE VEHICLE WOULD NOT DECELERATE AND THE CONTACT SHIFTED INTO NEUTRAL IN ORDER TO REGAIN CONTROL OF THE VEHICLE. THE ENGINE WAS TURNED OFF AS THE FAILURE OCCURRED, CAUSING THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AS THE CONTACT STARTED THE VEHICLE TO EXIT THE DEALER, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TL* THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THE VEHICLE HAD A MOMENT OF SUDDEN ACCELERATION. WHEN THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND AT 20 MPH THE VEHICLE STARTED TO ACCELERATE ON ITS OWN UP TO 60 MPH. SMOKE WAS ALSO COMING FROM THE BRAKES BECAUSE THE VEHICLE WOULD NOT SLOW DOWN. THE VEHICLE HAD TO BE PLACED IN NEUTRAL IN ORDER TO SLOW IT DOWN AND TURN IT OFF. THE VEHICLE WAS NOT INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 115,000. UPDATED 01/24/12*LJ THE CONSUMER STATED HE HAS SINCE REMOVED THE CRUISE CONTROL SERVO UNIT THAT ATTACHED TO THE THROTTLE BODY UNIT. UPDATED 01/25/12

Mileage: 115,000

ON MONDAY MY FUTURE SON-IN-LAW WAS DRIVING MY FORD EXPLORER AND EXPERIENCED THE CRUISE CONTROL REFUSING TO DISENGAGE WHILE TRAVELING AT 70 MPH. HE TRIED TO DISENGAGE THE CRUISE CONTROL BY BRAKING AND BY TURNING IT OFF. NEITHER WORKED. HE TRIED TO SHIFT IT INTO NEUTRAL ONLY TO HAVE THE ENGINE REV TO HIGH RPM, SO HE PUT IT BACK IN GEAR AND FORCED TO CAR TO STOP USING THE BRAKES FIGHTING THE ENGINE. PROBABLY RUINING THE BRAKES IN THE PROCESS. I RECENTLY HAD MY VEHICLE SERVICED AS RELATING TO A RECALL CONCERNING THE SPEED CONTROL DEACTIVATION SWITCH. THE SWITCH WAS NOT REPLACED AFTER A VISUAL INSPECTION. *TR

Mileage: 145,000

2000 FORD EXPLORER HAS A DELAY IN SHIFTING ON TRANSMISSION, O/D OFF LIGHT FLASHING AND CAR WINDS OUT IN BETWEEN GEARS... VERY COSTLY SO FAR AND EXTREMELY DANGEROUS!!!!!!!!! *CN

Mileage: 98,000

MY 2000 FORD EXPLORER XLT CAUGHT ON FIRE FOR NO APPARENT REASON. MY DAUGHTER AND I WERE AT A FRIEND'S HOUSE, WE WERE IN THE PROCESS OF BACKING OUT OF THE DRIVE WHEN SMOKE STARTED COMING FROM UNDER THE HOOD. I PULLED THE CAR OFF TO THE SIDE OF THE ROAD AND PUT IT IN PARK AND TURNED OFF THE ENGINE, THE SMOKE GOT MUCH WORSE. MY DAUGHTER AND I GOT OUT OF THE EXPLORER JUST AS IT WAS CATCHING FIRE. WE CALLED 911, THE CAR WAS A TOTAL LOSS. THE WHOLE INCIDENT IS UNBELIEVABLE, WE ARE SHOCKED. MY INSURANCE ADJUSTER INFORMED ME THAT IT WASN'T UNCOMMON AND MENTIONED SOMETHING ABOUT A RECALL ON THE CRUISE CONTROL. I BOUGHT MY EXPLORER IN INDIANA, BUT HAVE MOVED TO TENNESSEE. I NEVER RECEIVED A RECALL, I'M STILL WAITING ON MY INSURANCE COMPANY TO GET BACK WITH ME. *TR

Mileage: 82,000

2000 FORD EXPLORER SELF IGNITED AFTER BEING PARKED FOR 4 HOURS. ALSO CAUGHT CAR ON FIRE THAT WAS IN DRIVEWAY AHEAD OF IT, LANDSCAPING, TV CABLE AND OUTSIDE CORNER OF HOUSE. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. AFTER BEING PARKED FOR 20 MINUTES WITH THE ENGINE SHUT OFF, THE FRONT END OF THE VEHICLE BURST INTO FLAMES IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND ASSISTED IN EXTINGUISHING THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE IS STILL PARKED IN THE CONTACT'S DRIVEWAY. HE SENT THE MANUFACTURER SOME REQUESTED DOCUMENTS. FORD EXPLAINED THAT THERE WAS A RECALL ON THAT VEHICLE FOR THE CRUISE CONTROL, WHICH WAS THE CAUSE OF THE FIRE. THE CONTACT STATED THAT THE RECALL REPAIR HAD PREVIOUSLY BEEN PERFORMED; HOWEVER, THE FAILURE STILL OCCURS. THE VEHICLE WAS DESTROYED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 79,000. UPDATED 11/26/08. *LJ UPDATED 12/01/08. *JB

Mileage: 79,000

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THE DEALER ALSO STATED THAT HE DID NOT HAVE TO HAVE HIS CRUISE CONTROL SWITCH DEACTIVATED. SINCE THAT TIME, THE CONTACT HAS CALLED THE DEALER ON SEVERAL OCCASIONS AND THEY CONTINUE TO STATE THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WOULD NOT PROVIDE ANY INFORMATION REGARDING THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE APPEARED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCONNECTED THE VEHICLE SPEED CONTROL. THE DEALER NEVER MENTIONED IF THE SMOKE WAS DUE TO THE RECALL NOTICE THE CONTACT RECEIVED IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE CALLED SEVERAL DEALERS DURING THAT NINE MONTH PERIOD, BUT THERE ARE STILL NO PARTS AVAILABLE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 111,000 AND FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

2000 FORD EXPLORER WITH A POSSIBILITY OF A FIRE HAZARD. CONSUMER STATED THAT FORD DOES NOT HAVE THE PARTS TO REPAIR THIS PROBLEM. CONSUMER WOULD LIKE THIS PROBLEM SOLVED IN A TIMELY MANNER. *KB

A RECALL WAS ISSUED IN AUGUST 2007 FOR THE SPEED (CRUISE) CONTROL DEACTIVATION SWITCH (RECALL 05S28). IT IS NOW APRIL 2008 AND I HAVE NOT BEEN CONTACTED FOR THE REPLACEMENT PART. FORD STATED IN THEIR LETTER THAT THEIR "COMMITMENT, TOGETHER WITH FORD AND LINCOLN MERCURY DEALERS, IS TO PROVIDE YOU WITH THE HIGHEST LEVEL OF SERVICE AND SUPPORT." I THINK THAT AFTER 8 MONTHS, A "REASONABLE TIME" HAS BEEN EXCEEDED. IT HAS BECOME FRUSTRATING AND EXPENSIVE HAVING TO WAIT THIS LONG FOR A SIMPLE FIX. FORD MOTOR COMPANY HAS DISPLAYED A FAILURE TO "PROVIDE ME WITH THE HIGHEST LEVEL OF SERVICE AND SUPPORT." WHAT HAS HAPPENED IS, THAT FORD MOTOR CO. HAS FAILED TO PRODUCE ENOUGH PARTS TO SUPPORT THIS RECALL. THEY KNOW HOW MANY VEHICLES WERE POTENTIALLY COVERED WITH THIS RECALL AND SHOULD HAVE PREPARED TO REPLACE/SERVICE THIS PART IN A "REASONABLE AMOUNT OF TIME". MEANWHILE, I HAVE BEEN FORCED TO BE INCONVENIENCED AND ABSORB ADDITIONAL EXPENSE DUE TO FORD MOTOR CO.'S INCOMPETENCE AND SHORT SIGHTED. *TR

AUGUST 2007 I RECEIVED A LETTER FROM FORD MOTOR CO. NOTIFYING ME OF A DEFECT IN THE SPEED CONTROL DEACTIVATION SWITCH IN MY 2000 FORD EXPLORER. SEPTEMBER 2007 I HAD THE NEARBY DEALER DISCONNECT THE SWITCH PER NOTICE. AS OF TODAY, APRIL 16, 2008, THE SPEED CONTROL HAS NOT BEEN REPAIRED IN A "REASONABLE TIME". EACH TIME WE CALL THE DEALER, WE GET THE SAME ANSWER "THE PART HAS NOT BEEN RECEIVED YET". I'VE DRIVEN 7 MONTHS WITHOUT USE OF THE SPEED CONTROL IN MY VEHICLE. I WOULD REALLY LIKE TO KNOW WHEN FORD INTENDS TO GET THIS PART OUT TO THEIR DEALERS SO THAT THIS PROBLEM CAN BE FIXED PROPERLY. THIS IS RIDICULOUS HAVING TO WAIT THIS LONG FOR A PART THAT FORD HAS KNOWN ABOUT FOR A WHILE. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. FOR THE PAST TWO MONTHS, THE CONTACT HAS EXPERIENCED ELECTRICAL FAILURE WITH HIS VEHICLE. THE INSTRUMENT PANEL AND HEADLIGHTS DO NOT ILLUMINATE, THE WINDSHIELD WIPERS WORK INTERMITTENTLY, AND THE BATTERY IS ALWAYS LOW. THE VEHICLE WAS TAKEN TO THE AUTO GARAGE, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON APRIL 8, 2008 AND THEY STATED THAT THE HEADLIGHT AND GLOBE WIRING WERE THE CAUSE OF THE FAILURES. THE COST OF THE REPAIR IS $800. ACCORDING TO THE MANUFACTURER, THE DEALER INFORMED THEM THAT THE FAILURE WAS NOT UNDER THE HOOD; THEREFORE, THEY WERE NOT RESPONSIBLE. THE CONTACT BELIEVES THAT HIS VEHICLE IS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V072000 (ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS) AND HE DID NOT RECEIVE A RECALL NOTICE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 05/19/08 *BF UPDATED 05/19/08. *JB

Mileage: 100,000

RECALL NOTICE FROM FORD ON MY CRUISE CONTROL 8 MONTHS AGO. I GOT A NOTICE IN SEPTEMBER OF 2007 TELLING ME TO GET IT BACK TO THE DEALER FOR A REPAIR. IT IS NOW APRIL OF 2008 AND I JUST GOT OFF THE PHONE WITH BOTH THE LOCAL DEALER HALDERMAN FORD OF ALLENTOWN,PA AND THE TOLL FREE NUMBER OF FORD FOR RECALLS. BOTH LOCATIONS TELL ME THAT THEY HAVE NO IDEA OF THE AVAILABILITY OF REPAIR PARTS. ALMOST 8 MONTHS LATER???? AND STILL NO PARTS TO REPAIR THIS. AND TO THINK THAT I SHOULD NEED ANOTHER VEHICLE, I WILL BE HARD PRESSED TO CONSIDER FORD AFTER BEING TREATED THIS WAY. *TR

Mileage: 62,000

IN AUGUST 2007 I RECEIVED A SAFETY RECALL NOTICE (05S28) FOR MY 2000 FORD EXPLORER AND HAVE PERIODICALLY BEEN CONTACTING THE LOCAL FORD DEALERSHIP BUT THE NECESSARY REPAIR PARTS ARE STILL NOT AVAILABLE, 8 MONTHS LATER. THE LATEST CALL EARLIER THIS WEEK GENERATED THE USUAL RESPONSE OF "CALL BACK IN 30 DAYS." I'M RELUCTANT TO EXERCISE THE ALTERNATIVE OF DISCONNECTING THE SPEED CONTROL SYSTEM FOR FEAR OF NEVER GETTING THE NECESSARY REPAIRS. THE RISK OF A FIRE IS A SERIOUS CONCERN. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007 AND THE SPEED CONTROL SWITCH WAS DISCONNECTED AT THAT TIME. SHE HAS CALLED FORD ALMOST EVERY WEEK SINCE AND THEY CONTINUE TO STATE THAT THE PART IS UNAVAILABLE AND THEY DO NOT KNOW WHEN IT WILL ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 100,000. UPDATED 4/11/08 *CN UPDATED 04/11/08 *TR

2000 FORD EXPLORER WITH SPEED CONTROL RECALL. CONSUMER STATES THAT RECALL WAS RECEIVED IN SEPTEMBER 2007. HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THEN HE WAS INFORMED THAT THE PARTS WOULDN'T BE IN UNTIL AFTER DECEMBER 2007. *KB

2000 FORD EXPLORER WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE DEALER IS STATING THEY DO NOT HAVE THE PARTS. HE STATES THAT THE LETTER WAS RECEIVED 7 MONTHS AGO. *KB

I RECEIVED NOTIFICATION FROM FORD ON A RECALL FOR THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) IN AUGUST OF 2007. I BROUGHT THE VEHICLE TO ARRINGTON AND BLOUNT (PLACE OF PURCHASE) TO ADDRESS THE RECALL IN EARLY NOVEMBER. THE SWITCH WAS REMOVED FROM THE VEHICLE, THE WIRE TO THE SWITCH WAS TIED TO FIXTURE AND I WAS TOLD TO CALL THE DEALER TO FIND OUT WHEN THE PART WILL BE AVAILABLE FOR THE RECALL... IT HAS BEEN ALMOST 5 MONTHS AND SEVERAL CALLS TO 770-963-1831, ALWAYS SPEAKING TO THE SERVICE DEPT AND STILL NO PART... THE REASON FOR THIS NOTE IS LAST WEEK I CALLED ON MONDAY 3/17/08 AND I WAS TOLD SOME PARTS HAVE ARRIVED AND I SHOULD GET THERE ON TUESDAY MORNING 3/18/08 - WHICH I DID...ONLY TO FIND OUT STILL NO AVAILABLE PART... KARIM ABDULLAH. *TR

2000 FORD EXPLORER WITH SPEED CONTROL RECALL. CONSUMER STATES THAT SHE RECEIVED HER RECALL IN SEPTEMBER 2007. SHE STATES THAT THE DEALER DISABLED THE CRUISE CONTROL. DEALER KEEPS TELLING HER THE PARTS ARE NOT AVAILABLE. *KB

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. HE WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN JANUARY OF 2008 AND WOULD BE NOTIFIED WHEN THE PARTS WOULD ARRIVE. HE CALLED THE DEALER IN MARCH AND HAD THE CRUISE CONTROL SWITCH DISCONNECTED. THE CONTACT WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JUNE OF 2008. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 78,000.

IN JANUARY 2008 I TOOK MY 2000 FORD EXPLORER TO COURTESY FORD, IN ALTOONA, PA TO HAVE THE RECALL SERVICE PERFORMED. THEY DID NOT HAVE THE NECESSARY PARTS, SO THEY ORDERED THEM AND DISCONNECTED MY CRUISE CONTROL TO MAKE THE CAR SAFE TO DRIVE. ON FEBRUARY 26, I CALLED AND WAS TOLD MY PART HAD ARRIVED. WHEN I TOOK IT IN, THEY DISCOVERED THAT ONLY ONE OF TWO REQUIRED PARTS HAD ARRIVED, AND THEY COULD NOT REPAIR MY CRUISE CONTROL. I LEFT ON A BUSINESS TRIP THE FOLLOWING DAY. I WAS TO RETURN ON MARCH 7, 2008 AND MY GIRLFRIEND AND THREE DAUGHTERS WERE DRIVING TO THE AIRPORT TO PICK ME UP. ABOUT 40 OR 50 MILES INTO THE TRIP SHE NOTICED THE CAR WAS LOSING POWER BECAUSE IT WAS NOT PULLING UP A HILL WELL AND THE ENGINE BEGAN RUNNING ROUGHLY. SHE PULLED OVER TO THE SIDE OF THE ROAD. AT THIS POINT, THE EXPLORER HAD A LITTLE BIT OF SMOKE COMING FROM UNDER THE HOOD. SHE TURNED THE CAR OFF AND WAITED A MOMENT, THEN SAW THE SMOKE GETTING WORSE. SHE AND MY DAUGHTERS GOT OUT OF THE CAR AND SHE CALLED 911 FOR HELP. OTHER DRIVERS STOPPED TO ASSIST, BUT WHILE SHE WAS ON THE PHONE THE EXPLORER BROKE INTO FLAMES, STARTING FROM UNDER THE DRIVER'S SIDE. THE EXPLORER AND MY BELONGINGS WERE DESTROYED, BUT LUCKILY EVERYONE GOT OUT SAFELY. MY DAUGHTERS SAID THAT THEY COULD SEE FLAMING LIQUID (MELTED PLASTIC OR BRAKE FLUID) DRIPPING ONTO THE GROUND UNDER THE CAR WHILE IT WAS BURNING. *TR

Mileage: 98,000

JUST ABOUT A YEAR AGO, FORD CORP ORDERED A RECALL #05S28 -SPEED CONTROL SYSTEM MODIFICATION FOR MY 2000 FORD EXPLORER. AFTER REPEATED INQUIRES TO MY LOCAL FORD DEALER, THE "PART" HAS STILL NOT ARRIVED. I CALLED FORD HEADQUARTERS TODAY, AND THEY SAID PERHAPS IN JUNE. WHAT CAN YOU DO TO HELP? *TR

Mileage: 1

JUST ABOUT A YEAR AGO, FORD CORP ORDERED A RECALL #05S28 -SPEED CONTROL SYSTEM MODIFICATION FOR MY 2000 FORD EXPLORER. AFTER REPEATED INQUIRES TO MY LOCAL FORD DEALER, THE "PART" HAS STILL NOT ARRIVED. I CALLED FORD HEADQUARTERS TODAY, AND THEY SAID PERHAPS IN JUNE. WHAT CAN YOU DO TO HELP? *TR

Mileage: 1

SPEED CONTROL DIS-ENGAGED BY PACIFIC FORD, LONG BEACH CA, ON 09/26/07, DUE TO FORD RECALL LETTER AUG 2007. TO DATE (03/03/08), THE 05S28 RECALL HAS NOT BEEN REPLACED. ACCORDING TO THE DEALERSHIP FORD HAS NOT FILLED THE REPLACE PARTS. I HAVE WAITED AN EXCESS OF 7 MONTHS TO HAVE THIS PART REPLACED. THIS IS UNACCEPTABLE. FORD NEEDS BE BETTER PREPARED AND TIMELY ACTION MUST OCCUR. *TR

SPEED CONTROL DIS-ENGAGED BY PACIFIC FORD, LONG BEACH CA, ON 09/26/07, DUE TO FORD RECALL LETTER AUG 2007. TO DATE (03/03/08), THE 05S28 RECALL HAS NOT BEEN REPLACED. ACCORDING TO THE DEALERSHIP FORD HAS NOT FILLED THE REPLACE PARTS. I HAVE WAITED AN EXCESS OF 7 MONTHS TO HAVE THIS PART REPLACED. THIS IS UNACCEPTABLE. FORD NEEDS BE BETTER PREPARED AND TIMELY ACTION MUST OCCUR. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SINCE THEN, HE WAS INFORMED THREE TIMES THAT THE PART FOR THE RECALL REPAIR WOULD BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 110,000. UPDATED 03-18-08 *BF

2000 FORD EXPLORER WITH SPEED SENSOR RECALL. CONSUMER STATES THAT THE DEALER KEEPS TELLING HIM THAT THE PART IS NOT AVAILABLE. HE WOULD LIKE TO KNOW IF THE PART COULD BE DIRECTLY DELIVERED TO HIM AND HE WILL PUT IT ON HIMSELF. *KB

IT IS COMPLETELY UNACCEPTABLE THAT FORD ISSUED A RECALL IN AUGUST 2007 AND THE REPLACEMENT PART IS STILL NOT AVAILABLE AS OF TODAY 2/18/08. I WAS TOLD BY THE DEALERSHIP THAT FORD IS TELLING THEM TO TELL OWNERS TO CHECK BACK AT THE END OF APRIL 2008 FOR THE SPEED CONTROL DEACTIVATION SWITCH. I'VE BEEN CHECKING SINCE SEPT. 2007 WHEN THEY TOLD ME TO CHECK BACK AT THE END OF JAN. 2008. THIS IS RIDICULOUS! *TR

REC'D RECALL #05S28 FROM FORD MOTOR COMPANY. RECALL WAS FOR POSSIBLE FIRE DUE TO A LEAK IN THE CRUISE CONTROL. WE REC'D THIS RECALL IN AUGUST OF 2007. WE CALLED DEALER IN KLAMATH FALLS, OR AND PUT ON A WAITING LIST SINCE THE PART TO FIX THE RECALL WAS NOT AVAILABLE. WE KEEP CALLING BUT THE PART IS STILL NOT AVAILABLE. I USE MY CRUISE CONTROL ALL THE TIME AND AM VERY CONCERNED THAT MY CAR MAY START ON FIRE. I HAVE GRANDCHILDREN IN CAR SEATS THAT I AM AFRAID I MIGHT NOT BE ABLE TO GET OUT QUICKLY ENOUGH. THIS IS A TOTALLY UNACCEPTABLE LENGTH OF TIME TO WAIT FOR IT TO BE FIXED WHEN THIS IS A SAFETY ISSUE. WE TRIED CALLING THE FORD MOTOR CO.CUSTOMER SERVICE CENTER AND GOT A RECORDING TELLING US TO CALL OUR LOCAL DEALER. WE WOULD APPRECIATE YOUR HELP WITH THIS MATTER. *TR

THIS IS IN REGARD TO A RECALL # 05S28 BY FORD MOTOR CO. - SPEED CONTROL DEACTIVATION SWITCH, RISK OF UNDERHOOD FIRE (2000 FORD EXPLORER XLT ). ON SEP.19,2007 THE DEALER DISCONNECTED THE SWITCH AND INFORMED ME THAT THE NEW HARNESS WILL BE INSTALLED SOON, WHEN PARTS ARRIVE. IT'S BEEN OVER FOUR MONTHS, THE REPAIR HAS NOT BEEN COMPLETED AND NOW THE DEALER IS TELLING ME THAT MAYBE IN JUNE 2008. MY COMPLAINT IS THAT MORE THAN REASONABLE PERIOD OF TIME HAS PASSED FOR A SIMPLE REPAIR LIKE THIS. FORD IS NOT FOLLOWING THROUGH WITH THE COMPLETION WITH THE RECALL. THE LACK OF SPEED CONTROL IS VERY INCONVENIENT FOR ME DURING MY FREQUENT FREEWAY TRIPS. THE DEALER OFFERED ME RECONNECTING THE SWITCH IF I SIGNED THE WAIVER OF LIABILITY. I?M NOT GOING TO SIGN SUCH A WAIVER BUT I WILL RECONNECT THE FAULTY SWITCH AND IN CASE OF FIRE I WILL TAKE A LEGAL ACTION AGAINST FORD FOR DAMAGES. I'M ALSO SENDING A SIMILAR LETTER TO THE DEALERSHIP AND FORD CUSTOMER SERVICE. *TR

Mileage: 108,000

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED RECALL LETTER NUMBER 05S28 IN AUGUST OF 2007. THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE, BUT INFORMED THE CONTACT THAT THEY WOULD SEND A POST CARD ONCE IT ARRIVED. SHE STATED THAT SHE PURCHASED HER VEHICLE TO USE THE CRUISE CONTROL FEATURE AND THE WAIT FOR THE REPAIR HAS EXCEEDED A REASONABLE LENGTH OF TIME. THERE HAD BEEN NO FAILURE TO DATE. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 112,000.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000) IN AUGUST OF 2007. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL BECAUSE THE PARTS WERE UNAVAILABLE HOWEVER THEY DID NOT KNOW THE PARTS WOULD BE AVAILABLE. AS OF JANUARY 3, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 140,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 03-04-08 *BF

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SHE NOTIFIED FORD AND THEY DISCONNECTED THE SWITCH. SHE NOTIFIED FORD AGAIN IN DECEMBER OF 2007 AND WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 74,889.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER AND MANUFACTURER WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. AS OF DECEMBER 28, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME WAS EXCESSIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 161,000. UPDATED 01/17/08 *BF UPDATED 01/17/08 *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DEACTIVATED THE CRUISE CONTROL SWITCH AND INFORMED HIM THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER OF 2007. HE CALLED THE DEALER AGAIN IN DECEMBER AND THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAS FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 73,000.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HE CALLED THE DEALER EVERY MONTH SINCE RECEIVING THE NOTICE AND THE PARTS ARE STILL UNAVAILABLE. THE DEALER INFORMED HIM IN SEPTEMBER THAT THE PARTS WOULD BE AVAILABLE; HOWEVER, THEY STILL HAD NOT ARRIVED. THE FORD RECALL NUMBER WAS 05S28. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 103,000. UPDATED 03-05-08 *BF

2000 FORD EXPLORER EDDIE BAUER EDITION, UNDER THE HOOD FIRE, AFTER BEING PARK IN THE DRIVEWAY NOT RUNNING FOR APPROXIMATELY 30-45 MINUTES. *TR

Mileage: 100,000

FORD EXPLORER RECALL 05S28 HAS NOT BEEN COMPLETED ON MY VEHICLE IN A TIMELY MANNER. I CALLED THE DEALERSHIP ON 9/6/2007 AND THEY SAID THEY WOULD CALL BACK WHEN THE SERVICE PARTS WERE AVAILABLE TO PERFORM SERVICE. I STILL HAVE NOT RECEIVED A CALL. *TR

CONSUMER'S 2000 FORD EXPLORER CAUGHT FIRE. CONSUMER STATED HE WOULD LIKE REIMBURSEMENT FOR PERSONAL ITEMS WHICH WERE IN THE VEHICLE AT THE TIME OF THE FIRE. *KB PRIOR TO THE FIRE, THE ENGINE WOULD NOT START. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING A POTENTIAL FIRE CONCERNING THE SPEED CONTROL DEACTIVATION SWITCH. THE TRANSMISSION HAD BEEN REPLACED A MONTH EARLIER. *JB

LTR RE NUMEROUS RECALLS ON HIS 2000 FORD SUV EXPLORER. *KB

LTR RE NUMEROUS RECALLS ON HIS 2000 FORD SUV EXPLORER. *KB

I RECEIVED THE ORIGINAL RECALL NOTICE IN AUGUST 2007. I CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT THE PART REQUIRED WAS ON ORDER WITH AN ANTICIPATED ARRIVAL DATE OF LATE OCTOBER 2007. I THEN RECEIVED A POSTCARD TELLING ME I COULD HAVE A "TEMPORARY" FIX OF HAVING MY CRUISE CONTROL COMPLETELY DISABLED. AS OF THIS DATE, I AM NOW BEING TOLD THAT THE PART MAY NOT BE AVAILABLE UNTIL JANUARY 2008. I HAVE A LENGTHY COMMUTE, I PAID FOR AND DO USE MY CRUISE CONTROL FEATURE. I DON'T THINK 6 MONTHS IS "TEMPORARY" AND WOULD LIKE MY VEHICLE PROPERLY FIXED IN A REASONABLE TIME. SIX MONTHS IS NOT REASONABLE FOR A SAFETY RECALL. *TR

2000 FORD EXPLORER WITH A RECALL FOR SPEED CONTROL. CONSUMER WAS TOLD HE WOULD HAVE TO WAIT UP TO THREE MONTHS FOR THE PROBLEM TO BE FIXED DUE TO THE PARTS BEING ON BACK ORDER. *KB

HAD WRECK. DID HAVE CRUISE CONTROL ON AT THE TIME. CAR WOULD NOT SLOW DOWN THROUGH INTERSECTION. PROCEEDING TO HIT NEW HONDA WHICH HAD ONLY BEEN PURCHASED 2 WEEKS. THE HONDA HAD 7,000.00 DOLLARS IN DAMAGE .LUCKILY I HAD INSURANCE TO COVER IT. MY FORD EXPLORER WAS TOTALED!!!! ABOUT TWO DAYS LATER WE RECEIVED A LETTER IN THE MAIL,STATING THERE WAS A PROBLEM WITH THE CRUISE CONTROL. THE EXPLORER HAD A 1000.00 DEDUCTIBLE. AND SAFEWAY INSURANCE CAME AND GOT THE SUV. OH I DID INCLUDED THE RECALL LETTER IN TRUCK! AND THE INSURANCE COMPANY HAS A COPY ALSO. PLUS I HAD TO PURCHASE ANOTHER VEHICLE WHICH I COULD NOT AFFORD! SINCE I AM ON DISABILITY AND EVERYTHING IT IS HARD TO MAKE PAYMENTS. I WAS LETTING EVERYONE KNOW THEY REALLY NEED TO GET THE SPEED CONTROL FIXED ASAP! I AM NOT SURE OF THE EXACT DATE OF THE ACCIDENT IT MIGHT HAVE BEEN THE FIRST PART OF JULY. *JB

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. THERE ARE NO PARTS AVAILABLE AND HE MUST MAKE TWO TRIPS TO THE DEALER; ONE TRIP TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED AND THE SECOND TRIP TO HAVE IT REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12/12/07

2000 FORD EXPLORER RECALL ON THE SPEED CONTROL. CUSTOMER STATES THEY ONLY DISCONNECTED THE SPEED CONTROL BUT DID NOT REPAIR THE VEHICLE FULLY. MECHANIC TOLD HIM THE PARTS TO FIX THE PROBLEM WOULD NOT BE AVAILABLE UNTIL DECEMBER. *KB *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THE CONTACT HAD THE VEHICLE CONTROL SWITCH DEACTIVATED. HE IS HANDICAPPED AND WAS CONCERNED ABOUT THE VEHICLE CATCHING FIRE AND WOULD LIKE THE REPAIR TO BE MADE IMMEDIATELY. THERE HAD BEEN NO FAILURE TO DATE. THE VIN, PURCHASE DATE, ENGINE SIZE, CURRENT MILEAGE, AND DEALER INFORMATION WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER . THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE DOES NOT WANT FORD TO DISCONNECT THE SPEED CONTROL SWITCH. THE DEALER ADVISED HIM ON THREE OCCASIONS THAT THE PARTS WOULD BE UNAVAILABLE UNTIL AFTER CHRISTMAS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 137,000. UPDATED 12-12-07. *KB UPDATED*JB

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT FORD DOES NOT HAVE THE PARTS TO REPAIR HIS VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 84,635.

Mileage: 84,635

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. IN AN ATTEMPT TO SCHEDULE AN APPOINTMENT HE WAS UNABLE TO FIND A DEALER WITHIN A 50 MILE RADIUS THAT HAS THE PARTS AVAILABLE. THE CONTACT DENIED TO HAVE THE SWITCH DEACTIVATE DUE TO HIS DISABILITY. HE IS AWARE OF THE SAFETY RISK INVOLVED AND WOULD NEED TO HAVE THE COMPLETE REPAIR PERFORMED VS THE INTERIM REPAIR. THE NERVES IN HIS LEGS HAVE FAILED AND HE CANNOT OPERATE THE VEHICLE WITHOUT THE VEHICLE SPEED CONTROL AND HAS CONFIRMED THIS WITH THE DEALER. THE DEALER STATED THAT THEY RECEIVED TEN PARTS AND DON'T KNOW HOW SOON THEY WILL RECEIVE ADDITIONAL PARTS. THE CURRENT MILEAGE WAS 97,000. THE NOTICE INDICATED THAT THE OWNER IS RESPONSIBLE FOR HAVING THE REPAIR PERFORMED IN A TIMELY MANNER. THERE ARE NO VEHICLE FAILURES AT THIS TIME.

UNINTENDED ACCELERATION SEVERAL INSTANCES WHEN STOPPED AT AN INTERSECTION. ONCE I HAD TO DRIVE OVER THE CURB TO STOP FORD EXPLORER (2000) FROM MOVING OUT INTO INTERSECTION

Mileage: 90,120

MY IAC VALVE SUDDENLY FAILED THIS MORNING. I UNDERSTAND OTHER FORD OWNERS HAVE REPORTED THE SAME PROBLEM. MINE IS A 2000 EXPLORER. PACIFIC FORD IS CHARGING ME OVER $300 TO REPLACE IT, AND WHAT I HAVE BEEN READING FROM OTHER FORD OWNERS, THEY THOUGHT $200 WAS ROBBERY... COULD THIS FAILURE BE PART OF A CURRENT SHARED CONCERN? FORTUNATELY, I HAD NO PASSENGERS AND NOTHING IN TOW. I OFTEN TOW A BOAT WITH THIS VEHICLE . MILEAGE APPROXIMATELY 70,000. *AK

Mileage: 70,000

REPORTED SAME ISSUE TO THE NHTSA ON FEB 1, 2005...ON JANUARY 12, 2007, MY HUSBAND WAS DRIVING OUR EXPLORER TO WORK. HE ACCIDENTALLY BUMPED THE CRUISE CONTROL AND THE CAR BEGAN ACCELERATING RAPIDLY. HE WAS ABLE TO PUT THE CAR IN NEUTRAL AND PULL TO THE SIDE OF THE ROAD WITHOUT INCIDENT AND TURN THE VEHICLE OFF, BUT HE WAS UNABLE TO START IT UP AGAIN, THE BATTERY WAS DRAINED. A FRIEND OF OURS CAME AND GAVE HIM A JUMP START, THE CAR TURNED ON BUT THE ENGINE WAS REVVING AND HE COULDN'T GET IT TO STOP. THEY CAR WAS TOWED TO A LOCAL MECHANIC AND THEY FOUND THAT THE CRUISE CONTROL CABLE WAS STUCK INTERNALLY WHICH WAS CAUSING THE CRUISE CONTROL TO STICK AND MADE THE CAR ACCELERATE ON IT'S OWN. THEY DISCONNECTED THE CABLE FROM THE THROTTLE BODY TO PREVENT THIS FROM HAPPENING AGAIN. I CONTACTED FORD AND SPOKE TO A REP NAMED FRANKIE AND FILED YET ANOTHER COMPLAINT, BUT THEY DON'T WANT TO HELP US OUT AT ALL. THEY WANT US TO TAKE THE CAR TO A DEALER AND PAY FOR THEM TO INSPECT THE CAR. *NM

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN FRONT OF THE RESIDENCE, A NOISE WAS HEARD, THEN FIRE WAS NOTICED COMING FROM UNDER THE HOOD. THE CONTACT CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE AND REPORTED THE FIRE AS ELECTRICAL FAILURE FROM THE SPEED CONTROL SYSTEM. THE CONTACT TOOK PICTURES OF THE CHARRED VEHICLE. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE DEALERSHIP WAS CONTACTED BUT NEVER RETURNED THE CALL. THE MANUFACTURER WAS ALSO CONTACTED WHO INFORMED HER THE VEHICLE WAS NOT INCLUDED IN ANY RECALL PERTAINING TO THE SPEED CONTROL SYSTEM DUE TO THE VIN. THE FIRE DEPARTMENT HAD NOT DETERMINED WHAT CAUSED THE FIRE, HOWEVER, THE CONSUMER HAD READ ABOUT REPORTS WHERE VEHICLE WERE CATCHING ON FIRE DUE TO FAULTY CRUISE CONTROL SWITCHES. UPDATED 12/13/06. *JB UPDATED 04/03/07. *JB

Mileage: 32,000

SUDDEN INTERMITTENT ACCELERATION AND STUCK THROTTLE WHEN TRYING TO COME TO A STOP. ACCELERATION OVERPOWERS BRAKING ACTION. DEALER HAS REPLACED IDLE CONTROL MOTOR AND PROBLEM CONTINUES. FORD REFUSES TO ACKNOWLEDGE. I'VE FOUND A WEBSITE SAFETY FORUM DOCUMENTING THIS PROBLEM AND HAVE ALSO FOUND 2 CASES THAT FORD HAS SETTLED. YOU HAVE TO DIE FIRST!!! IF THIS HAPPENS TO YOU, IMMEDIATELY SHIFT THE CAR INTO NEUTRAL OR PARK AND TURN IT OFF. CAR IS BACK AT THE DEALER AGAIN TODAY. FORD BIG WIG ENGINEER IS SUPPOSE TO CHECK IT WITHIN 2 DAYS. *JB

Mileage: 45,000

CONSUMER 2000 EXPLORER CRUISE CONTROL DOES NOT WORK PROPERLY. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE CRUISE CONTROL WAS INOPERATIVE. ( THE LETTER IS WRITTEN IN SPANISH). *JB

Mileage: 44,744

ENGINE THROTTLE DOES NOT RELEASE. APPLIED BRAKES AND VEHICLE KEEPS GOING. I HAD TO TURN OFF ENGINE, LOST STEERING. THE FIRST TIME WAS IN APRIL 05. THERE WAS A CRASH AT THIS TIME. THE SECOND TIME WAS TODAY AND I WAS SURE IT WAS THE CAR THIS TIME. *JB

Mileage: 99,000

THROTTLE STUCK AT FULL SPEED RESULTING IN SHUTTING OFF ENGINE AT HIGH SPEED. BOTH CONDITIONS WERE AT ZERO DEGREE DAYS. DEALER SAID THEY WOULD CHANGE CABLE AT MY EXPENSE. *JB

Mileage: 80,000

DRIVER OF 2000 FORD EXPLORER VIN [XXX] WAS DRIVING ON I90 E IN MA AND SET SPEED CONTROL. UPON PRESSING SET/ACCEL BUTTON TO INCREASE BY 1-2 MPH, VEHICLE THROTTLE POSITION STUCK IN ACCELERATING MODE BRINGING THE VEHICLE TO APPROXIMATELY 85 MPH BEFORE BRAKING AND DOWNSHIFTING WAS ABLE TO DECELERATE SPEED. ONLY UNDER EXCESSIVE BRAKING FORCE ON PEDAL WAS VEHICLE ABLE TO BE BROUGHT TO UNDER 50 MPH, AT WHICH TIME THE VEHICLE TRANSMISSION WAS PUT INTO PARK JUST TO STOP. DRIVER THEN CALLED 911 AND HAD VEHICLE TOWED TO LOCAL SHOP. I HAVE BEEN ABLE TO REPRODUCE THIS ISSUE IN CONTROLLED CONDITIONS. THE THROTTLE IS FIXED IN ITS SPEED CONTROL POSITION (THIS CAN BE SET TO MAINTAIN SPEED OR FIXED IN ACCELERATE MODE). BRAKING SHUTS OFF THE SPEED CONTROL LIGHT BUT DOES NOT DISENGAGE THE THROTTLE. ONCE VEHICLE IS BROUGHT UNDER CONTROL AND STOPPED THE THROTTLE CAN BE MANUALLY RELEASED BY HAND AND IT SNAPS BACK TO IDLE POSITION. INVESTIGATION HAS REVEALED THAT THIS VEHICLE HAD BEEN RECALLED BY FORD UNDER 03S03 (NHTSA 03V280000) FOR A SPEED CONTROL CABLE REPLACEMENT. IT IS APPARENT THIS THIS PART FAILURE HAS OCCURRED AGAIN TO THIS VEHICLE. FURTHER INVESTIGATION WILL TAKE PLACE TO DETERMINE WHETHER THE CABLE IN THE VEHICLE IS ORIGINAL EQUIPMENT OR A REPLACEMENT PART. ADDITIONALLY, IT IS THE REPLACEMENT PART WE WILL REQUEST INVESTIGATION WHY THE REPLACEMENT PART FAILED AS WELL. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 77,000

DT: THE CRUISE CONTROL SWITCH SHORTED OUT. SOMETIMES IT WOULD WORK AND THEN OTHER TIMES IT WOULD NOT WORK, AND FINALLY QUIT WORKING ALTOGETHER. HAD IT REPLACED BY MECHANIC, HAD NOT CONTACTED DEALER OR THE MANUFACTURER. CRUISE CONTROL FAILED ON JUNE 1, 2005. *AK THE CLOCKSPRING FAILED AND CAUSED THE HORN TO ACTIVATE INTERMITTENTLY. *NM

Mileage: 68,817

ON JULY 8,2005 I WAS DRIVING ON THE EXIT RAMP TO GET ON TO 435 AND I NOTICED THAT MY CAR WAS SPEEDING UP WITHOUT MY FOOT BEING ON IT. I THEN TRIED TO SLAM ON MY BRAKES AND THAT WOULD NOT WORK. I EXITED THE HIGHWAY AT STATLINE AND MY CAR THEN WENT THROUGH THE RED LIGHT AND WAS STRUCK BY ANOTHER CAR. MY CAR IS NOW A TOTALED OUT AND I ONLY HAD IT FOR 7 MONTHS. *JB

DT: 2000 FORD EXPLORER WAS PARKED IN FRONT OF THE HOUSE. THE CONSUMERS DAUGHTER SAW T HE VEHICLE ON FIRE. THE FIRE DEPARTMENT SAID IT WAS MOST LIKELY A FAULTY CIRCUIT BREAKER. *AK *JB

Mileage: 51,300

I READ AN AP ARTICLE ABOUT THE NHTS INVESTIGATING "STUCK THROTTLES" FROM 2002 AND NEWER FORD EXPLORERS. I HAVE A 2000 XLT EXPLORER, ALL WHEEL DRIVE, AUTOMATIC TRANSMISSION AND IT HAS HAD THIS PROBLEM SINCE I BOUGHT IT USED 3 YEARS AGO. I HAVE HAD THIS HAPPEN ABOUT 4 OR 5 TIMES SINCE PURCHASE AND HAVE REPORTED IT TO THE DEALER WHO SAYS THERE IS NO INFO ON THIS FROM FORD AND THEY DO NOT KNOW WHAT TO DO. FOR ME, THE STUCK THROTTLE HAS ONLY HAPPENED IN REVERSE AS I AM BACKING UP. THE THROTTLE WILL GO TO FULL THROTTLE BY ITSELF CAUSING THE CAR TO QUICKLY ACCELERATE. THE ONLY WAY TO STOP IT IS TO FIRMLY HIT THE BRAKES WITH ALL MY MIGHT, SHIFT THE GEAR INTO PARK OR SHUT OFF THE CAR. MY POINT IN CONTACTING YOU IS TO MAKE YOU AWARE THAT THIS IS A PROBLEM AT LEAST GOING BACK TO 2000 WITH THE FORD EXPLORER AND TO HOPEFULLY FIND A CURE FOR THIS DANGEROUS SITUATION.

DT: CONTACT STATES 2000 FORD EXPLORER XLT FULLY LOADED VEHICLE HAD BEEN PARKED FOR 16 HOURS WITHOUT BEING MOVED. AT 5:00AM. ON 7-8-05 HER CAR CAUGHT ON FIRE. IT WAS TOTALLY DESTROYED ALONG WITH A LAPTOP COMPUTER. THE WHOLE INSIDE OF THE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT INVESTIGATED THE FIRE AND SAID THE FIRE SEEMED TO ORIGINATE FROM NEAR THE DASH ON THE PASSENGER SIDE DASH PANEL. SHE NEVER RECEIVED A RECALL NOTICE. *AK

Mileage: 67,000

WHEN COMING TO A STOP, THE VEHICLE ACCELERATED INTO A POLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER EXPERIENCED SUDDEN ACCELERATION. *SC *JB

Mileage: 57,000

OUR 2000 FORD EXPLORER WAS SITTING IN THE DRIVE WAY FOR AT LEAST 3 HOURS AND AROUND 10:30PM (CENTRAL), OUR NEIGHBOR CAME KNOCKING AT OUR DOOR AND TOLD US THAT OUR EXPLORER WAS ON FIRE. I AM NOW WITH OUT A VEHICLE TO GO TO WORK AND THE INSURANCE DID NOT PAY OFF ALL OF THE VEHICLE. I NOW HAVE TO SACRAFICE TO PAY FOR SOMETHING I DO NOT HAVE AND SAVE FOR ANOTHER VEHICLE AT THE SAME TIME.

WHILE RELEASING THE ACCELERATOR PEDAL THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE ACCELERATOR CABLE NEEDED TO BE LUBRICATED. *AK WHILE ACCELERATING, THE FIRST 1 INCH OF THE GAS PEDAL WOULD BIND RESULTING IN FAST ACCELERATION, WHEN THE BINDING STOPPED, NORMAL ACCELERATION WOULD TAKE PLACE. THE CABLE UNDERNEATH THE DASHBOARD WAS LOOSE FROM ATTACHING PARTS. DIRT BUILD UP WAS IN THE CABLE ALONG WITH A LACK OF LUBRICATION. *SC *JB

Mileage: 52,000

WHILE DRIVING APPROXIMATELY 55 MPH WITH CRUISE CONTROL ENABLED, CONSUMER APPLIED THE ACCELERATOR PEDAL TO PASS THE VEHICLE IN FRONT. AFTER PASSING THE VEHICLE CONSUMER APPLIED THE BRAKES AND CRUISE CONTROL DID NOT DISENGAGE. THERE WAS NO ACCIDENT, BUT THE CAUSE COULD NOT BE DETERMINED.*AK

CONSUMER WAS DRIVING ON THE FREEWAY AND SET THE CRUISE CONTROL AT 75 MPH. HOWEVER, THE VEHICLE KEPT ACCELERATING, ALTHOUGH CONSUMER HAD APPLIED THE BRAKES AND THE EMERGENCY BRAKES. VEHICLE WOULD NOT SLOW DOWN. HAD TO CIRCLE THE GAS STATION 3 TIMES BEFORE THE VEHICLE WOULD STOP. *AK THE CONSUMER STATED THAT SHE RAN 3 RED LIGHTS BEFORE SHE COULD GET THE VEHICLE TO COME TO A STOP. THE CONSUMER SLAMMED THE VEHICLE INTO PARK GOING 50MPH. SIGNIFICANT DAMAGE WAS DONE TO THE BRAKING SYSTEM. THE CONSUMER WAS INJURED. THE MECHANIC TOLD THE CONSUMER THAT THE BRAKES CAUGHT FIRE AND SHE WAS LUCKY THE FIRE PUT ITSELF OUT. *TC

Mileage: 73,000

THE CONSUMER STATED THE CRUISE CONTROL BECAME STUCK. *JB CONSUMER WAS DRIVING ON THE FREEWAY AND SET THE CRUISE CONTROL AT 75 MPH. HOWEVER, THE VEHICLE KEPT ACCELERATING ALTHOUGH CONSUMER HAD APPLIED THE BRAKES AND THE EMERGENCY BRAKES. VEHICLE WOULD NOT SLOW DOWN. HAD TO CIRCLE THE GAS STATION 3 TIMES BEFORE THE VEHICLE WOULD STOP. SIGNIFICANT DAMAGE WAS DONE TO THE BRAKING SYSTEM. THE CONSUMER WAS INJURED. THE MECHANIC TOLD THE CONSUMER THAT THE BRAKES CAUGHT FIRE BUT THE FIRE WENT OUT SOON AFTER. *NM

Mileage: 73,000

PURCHASED FORD EXPLORER 2000 IN SEPT OF 04. FIRST THE CRUISE WENT OUT. FRONT TIRES LOOSES AIR ABOUT ONCE A WEEK HAVE TO FILL. STARTS HARD AND WILL NOT IDOL IN MORNINGS SPECIALLY WHEN COLD OUT SIDE. CHECK ENGINE LIGHT HAS BEEN ON TWICE, PURCHASED AT SEELYE WRIGHT KIA IN KALAMAZOO MI. CANNOT GET DEALER TO FIX VEHICLE. *NM

WHEN PLACING THE VEHICLE IN REVERSE IT WILL NOT MOVE. CONSUMER HAS TO FLOOR THE ACCELERATOR ALL THE WAY DOWN BEFORE IT WILL MOVE.*AK

CRUISE CONTROL STICKS AND CONTINUES TO INCREASE IN SPEED. APPLICATION OF BRAKE, PRESSING COAST OR OFF SWITCH DOES NOT RELEASE OR STOP CAR FROM ACCELERATING. ONLY WAT TO STOP RUNAWAY ACCELERATION IS TO SHUT OFF IGNITION. THIS PROBLEM OCCURRD THREE TIMES OCTOBER 3RD, 16TH AND 25TH. THE DEFECTIVE CABLE WAS PART OF A FORD PROGRAM AND WAS REPLACED SEPTEMBER 5, 2003 AND FAILED AFTER THIRTEEN MONTHS.*AK

WHILE DRIVING 65 MPH CRUISE CONTROL ENGAGED WITHOUT WARNING, AND VEHICLE ACCELERATED TO A HIGH RATE. CONSUMER SHIFTED TO NEUTRAL TO DECELERATE THE VEHICLE. *AK

Mileage: 55,000

WHILE DRIVING, THE CONSUMER ACTIVATED THE SPEED CONTROL AND THE VEHICLE ACCELERATED, AND THE ENGINE KEPT SURGING. THE DRIVER COULD NOT STOP THE VEHICLE. THE DRIVER EVENTUALLY HAD TO TURN OFF THE IGNITION, AND THE VEHICLE GRADUALLY CAME TO A STOP. *AK RECALL#03V280000 WAS PERFORMED ON THE VEHICLE. *SC

Mileage: 94,390

THE TACHOMETER CABLE FAILED AT 40,378 MILES. *AK CONSUMER STATED THAT THE VEHICLE CRUISE CONTROL FAILED AT 40,578 MILES AND THE ABS FAILED AT 47,900 MILES. IN ADDITION, THE COMPANY WHERE THE VEHICLE WAS BOUGHT IS ALREADY OUT OF BUSINESS. *LA *JB

Mileage: 40,378

CONSUMER STATED WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE STALLED. THE DEALER STATED IT WAS A COMMON PROBLEM WITH THE IDLE AIR CONTROL. *AK. THE CONSUMER STATED EVERYTIME HE TOOK HIS FOOT OFF THE GAS THE VEHICLE STALLED. THE DEALER FOUND THE IDLE AIR CONTROL VALVE STUCK. *JB

Mileage: 30,500

WHILE EXITING THE FREEWAY VEHICLE BEGAN TO ACCELERATE ON ITS OWN. DRIVER TAPPED THE BRAKES, AND ENGINE SPEED INCREASED EVEN MORE. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE. VEHICLE WENT AIRBORNE AND LANDED ON THE CURVE. *AK

FORD RECALLS (03S03 / 03S04).*MR THE DRIVER SEAT BACK MAY RECLINE WHILE DRIVING POSING A SAFETY HAZARD. ALSO, THE SPEED CONTROL ON THE VEHICLE MAY NOT DISENGAGE DUE TO A BINDING CONDITION BETWEEN THE SPEED CONTROL STRAND COVER AND THE CABLE CONDUIT. THE CONSUMER RECEIVED A SAFETY RECALL PERTAINING TO THE ABOVE MENTIONED, HOWEVER SHE WAS UNABLE TO GET THE WORK PERFORMED IN A TIMELY MANNER AS A RESULT OF THE DEALER NOT HAVING THE RECALLED PARTS. *PH *JB *SC

WHILE THE CONSUMER'S WIFE PULLED INTO THE DRIVEWAY, THE GAS PEDAL BECAME STUCK AND CAUSED HER TO RUN INTO THE SIDE OF THE HOUSE. THE COLLISION CAUSED $18,000 WORTH OF DAMAGE TO THEIR HOME. SINCE THE VEHICLE HAD BEEN IN THE REPAIR SHOP 8 TIMES. EVERY ONCE IN A WHILE THE RPMS REVVED UP CAUSING THE ENGINE TO RACE. THERE WERE PROBLEMS WITH THE TAIL LIGHTS. THE DEALER/MECHANIC STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, SO THEY COULD NOT REPAIR IT. AFTER ALMOST HAVING AN ACCIDENT, THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALERSHIP AND AN ELECTRICAL PROBLEM WAS FOUND AND THE DEALERSHIP REPAIRED THE VEHICLE. *AK *SCC *JB

CRITICAL DEFECT IN THE THROTTLE LINKAGE/CRUISE CONTROLS 2000 EXPLORER. IN TWO INCIDENTS INVOLVING THE SAME CONDITIONS: 1) TRUCK , WHEN CRUISE CONTROL ENGAGED, SUDDENLY ACCELLERATED TO SPEEDS IN EXCESS OF 90 MPH, ON ICY AND SNOWY INTERSTATE (JANUARY 2003), BETWEEN NASHIVILLE AND CINCINNATI, OHIO. 2) TRUCK , WHEN CRUISE CONTROL ENGAGED, SUDDENLY ACCELLERATED TO EXCES OF 90 MPH, ON DRY INTERSTATE (71) BETWEEN CINCINNATI, OHIO AND COLUMBUS OHIO. IN BOTH OCCURRENCES, TRUCK TOTALLY NON-RESPONSIVE TO BRAKING ATTEMPTS, TO THE EXTENT THAT DRIVERS STOOD ON THE BRAKES TO ATTEMPT DISENGAGEMENT OF CRUISE CONTROL. ALL OTHER ATTEMPTS AT TURNING OFF ALSO INEFFECTIVE (SWITCHES NON-RESPONSIVE AS WELL). BRAKES HAVE BEEN SUBSTANTIALLY DAMAGED. DRIVERS BOTH MAINTAIN THAT ACCELLERATION HAPPENED WITHOUT WARNING AND ONLY DISENGAGEMENT OF THE TRANSMISSION (NEUTRAL) CEASED ACCELLERATION. THE RPM OF THE ENGINE CONTINUED TO MAINTAIN 4,000+ RPM AND ONLY COULD THE ENGINE BE DISENGAGED WHEN VEHICLE WAS STEERED INTO SOFT GROUND TO BE SLOWED. THIS PROBLEM IS REPETITIVE AND EXTREMELY DANGEROUS AS IS, BUT EGREGIOUS WHEN MIXED WITH ICY/SNOWY CONDITIONS. FORD DELAERSHIP NON-RESPONSIVE TO GREATER ISSUE; ATTEMPTING TO SHIF LIABILITY ON DRIVERS AND EXPECTING REPAIRS TO BE SHOULDERED BY DRIVERS/OWNERS. DRIVERS MAINTAIN GOOD DRIVING RECORDS AND NOW BELIEVE THIS PROBLEM TO BE LIFE-THREATENING. DRIVERS HAVE ALSO NOTED MULTIPLE OTHER CONSUMERS WITH SAME EXACT PROBLEM AND ARE AWARE OF RECALLS INVOLVING THIS SAME TYPE OF PROBLEM IN OTHER FORD PRODUCTS.

Mileage: 98,007

CRITICAL DEFECT IN THE THROTTLE LINKAGE/CRUISE CONTROLS 2000 EXPLORER. IN TWO INCIDENTS INVOLVING THE SAME CONDITIONS: 1) TRUCK , WHEN CRUISE CONTROL ENGAGED, SUDDENLY ACCELLERATED TO SPEEDS IN EXCESS OF 90 MPH, ON ICY AND SNOWY INTERSTATE (JANUARY 2003), BETWEEN NASHIVILLE AND CINCINNATI, OHIO. 2) TRUCK , WHEN CRUISE CONTROL ENGAGED, SUDDENLY ACCELLERATED TO EXCES OF 90 MPH, ON DRY INTERSTATE (71) BETWEEN CINCINNATI, OHIO AND COLUMBUS OHIO. IN BOTH OCCURRENCES, TRUCK TOTALLY NON-RESPONSIVE TO BRAKING ATTEMPTS, TO THE EXTENT THAT DRIVERS STOOD ON THE BRAKES TO ATTEMPT DISENGAGEMENT OF CRUISE CONTROL. ALL OTHER ATTEMPTS AT TURNING OFF ALSO INEFFECTIVE (SWITCHES NON-RESPONSIVE AS WELL). BRAKES HAVE BEEN SUBSTANTIALLY DAMAGED. DRIVERS BOTH MAINTAIN THAT ACCELLERATION HAPPENED WITHOUT WARNING AND ONLY DISENGAGEMENT OF THE TRANSMISSION (NEUTRAL) CEASED ACCELLERATION. THE RPM OF THE ENGINE CONTINUED TO MAINTAIN 4,000+ RPM AND ONLY COULD THE ENGINE BE DISENGAGED WHEN VEHICLE WAS STEERED INTO SOFT GROUND TO BE SLOWED. THIS PROBLEM IS REPETITIVE AND EXTREMELY DANGEROUS AS IS, BUT EGREGIOUS WHEN MIXED WITH ICY/SNOWY CONDITIONS. FORD DELAERSHIP NON-RESPONSIVE TO GREATER ISSUE; ATTEMPTING TO SHIF LIABILITY ON DRIVERS AND EXPECTING REPAIRS TO BE SHOULDERED BY DRIVERS/OWNERS. DRIVERS MAINTAIN GOOD DRIVING RECORDS AND NOW BELIEVE THIS PROBLEM TO BE LIFE-THREATENING. DRIVERS HAVE ALSO NOTED MULTIPLE OTHER CONSUMERS WITH SAME EXACT PROBLEM AND ARE AWARE OF RECALLS INVOLVING THIS SAME TYPE OF PROBLEM IN OTHER FORD PRODUCTS.

Mileage: 98,007

CONSUMER STATE WHILE TRAVELING WITH SPEED CONTROL ON SPEED CONTROL WOULD NOT DISENGAGE CAUSE CONSUMER APPLIES FORCE TO BRAKE TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS

WHILE THE CONSUMER WAS DRIVING WITH CRUISE CONTROL ON AT 63 MPH THE VEHICLE SLOWED DOWN, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STALLED. *YH

SPEED CONTROL SET AT 67 MPH. WOULD NOT DISENGAGE WHEN BRAKE TAPPED. HIT "OFF" BUTTON SEVERAL TIMES AND APPLIED HEAVY PRESSURE TO BRAKE PEDAL. ENGINE RACED TO 4000 RPM, ABS ENGAGED, VEHICLE SLOWED TO 55 MPH AND SPEED CONTROL DISENGAGED. SERIOUS SAFETY CONCERN. DT

CONSUMER STATES THAT THE CRUISE CONTROL WOULD NOT DISENGAGE AND THE CRUISE CONTROL SWITCH WOULD NOT TURN OFF WHILE DRIVING 70 MPH. VEHICLE AT THE DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM

TROUBLE STARTING. HAD TO REPLACE IDLE AIR CONTROL MOTOR.*AK

WHILE DRIVING 60 MPH TOOK FEET OFF ACCELERATOR PEDAL AND CAR SPEEDED UP TO ABOUT 95MPH, CAUSING LOSS OF CONTROL.*AK CONSUMER HAD TO USE BOTH FEET ON THE BRAKES TO TRY AND STOP THE VEHICLE. THE ENGINE KEPT RUNNING FULL THROTTLE PULLING THE VEHICLE THRU THE BRAKING EFFORT. CONSUMER DIALED 911 FOR HELP. CONSUMER WAS ADVISED TO PLACE THE VEHICLE IN NEUTRAL TO AID IN THE SLOWING OF THE VEHICLE. THE ENGINE CONTINUED TO WIND OUT AT FULL FORCE. THE VEHICLES MOMENTUM PULLED CONSUMER THROUGH A RED LIGHT TO A SMOKING STOP. CONSUMER HAS REQUESTED THE TAPE AS EVIDENCE. *JG

WHILE DRVING AT 10 MPH, CONSUMER ACCIDENTLY ACTIVATED THE RESUME CRUISE CONTROL WHICH WAS PREVIOUSLY ON, AND VEHICLE SUDDENLY ACCELERATED, HITTING A CONCRETE WALL. MINOR INJURIES SUSTAINED. *TT

CRUISE CONTROL STUCK - DEALER TREATING AS RECALL PER FORD RECALL #99S09 DEALING WITH STICKING CRUISE CONTROL. CRUISE CONTROL WOULD NOT RELEASE THROTTLE (BRAKES OR OFF SWITCH FOR CRUISE CONTROL) - VEHICLE HAD TO BE PUT INTO NEUTRAL, STOPPED AND THEN ENGINE STOPPED. THIS IS A POTENTIALLY FATAL DESIGN ERROR. THE CRUISE CONTROL SERVO NEEDS TO RELINQUISH CONTROL OF THE VEHICLE THROTTLE ONCE BRAKES OR OFF SWITCH ENGAGED. IT SEEMS TO BE A RE-OCCURENCE OF THE PREVIOUS PROBLEM OR AN EXTENSION OF THE PREVIOUS PROBLEM. VEHICLE BUILD DATE WAS 12/06/00, PER DEALER.*AK

WHILE DRIVING WITH CRUISE CONTROL ON AT 55MPH, AND AFTER TRYING TO APPLY BRAKES TO REMOVE CRUISE CONTROL, VEHICLE ACCELERATED TO 70MPH ON TWO OCCASIONS. DEALER NOTIFIED AND IS WAITING FOR PART WHICH IS NOT IN STOCK.*AK *TT

CONSUMER WAS DRIVING WITH CRUISE CONTROL ON AT 60 MPH AND VEHICLE STARTED TO ACCELERATE WITHOUT COMMAND FROM 60 TO 85 MPH. CONSUMER APPLIED BRAKES,AND VEHICLE WOULD NOT SLOW DOWN. APPLIED ON OFF BUTTON, BUT IT WOULD NOT WORK, HIT EMERGENCY BRAKE, AND VEHICLE SLOWED DOWN. *AK

WHILE TRAVELING RPMS WENT WAY UP TO NUMBER SIX. APPLIED BRAKES AND VEHICLE WAS STILL GOING. SHE COULD STOP ITBY TURNING VEHICLE OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK

THE VEHICLE WOULD CRANK AND THEN IMMEDIATELY DIE. IN ORDER TO KEEP IT RUNNING YOU WOULD HAVE TO INCREASE THE RPMS TO ABOVE 1500. YOU WOULD HAVE TO HOLD DOWN THE BRAKE AND ACCELERATE AT THE SAME TIME TO BE ABLE TO DRIVE. THIS HAPPENED TWICE. I TOOK THE VEHICLE TO A LOCAL SHOP SINCE FORD CLAIMED THEY DID NOT KNOW WHAT THE PROBLEM COULD BE. AFTER EXPLAINING THE SITUATION THE MECHANIC INFORMED ME THAT HE WAS 99% SURE IT WAS THE ELECTRONIC IDLE CONTROLLER BECAUSE HE HAD REPLACED SEVERAL OF THEM ON EXPLORERS WHICH CORRECTED THE PROBLEM. THIS IS A POTENTIAL DANGEROUS SITUATION IF YOU ARE NOT AWARE OF HOW TO OVER COME THE SITUATION IN A TIME OF CRISIS. I BELIEVE THAT FORD HAS A MAJOR PROBLEM HERE THAT NEEDS TO BE INVESTGATED BEFORE SOMEONE IS SERIOUSLY INJUED OR POSSIBLE KILLED. THE COST TO REPAIR WAS APPROXIMATELY $175.00, HOWEVER I SPENT ANOTHER $100.00 CHANGING FILTERS AND CLEANING INJECTORS THINKING IT WAS A FUEL PROBLEM.*AK

I NOTICED ON THE NHTSA WEBSITE THAT THERE ARE 7 COMPLAINTS ABOUT STALLING. THE DEALER TOLD ME IT WAS THE I.A.C. VALVE. I KNOW OF 3 OTHER INSTANCES OF THIS PROBLEM. THE LAST TIME IT HAPPENED ON ME WAS AT 70MPH ON THE INTERSTATE. THE DEALER STATED THERE IS NO RECALL ON THIS PROBLEM. BUT, THIS COULD BECOME A VERY SERIOUS SAFETY ISSUE. *AK

IDLE SPEED CONTROL VALVE FAILURES ON FORD EXPLORERS CAUSE THE VEHICLE TO CRANK, START, THEN IMMEDIATELY SHUT OFF. THE VEHICLE WILL NOT MAINTAIN IDLE. THE ONLY WAY TO KEEP THE ENGINE RUNNING IS TO CONTINUE TO APPLY THROTTLE. THIS IS POTENTIALLY HAZARDOUS IF PERFORMED WHILE IN DRIVE OR REVERSE, AS UNINTENDED ACCELERATION (I.E. AUDI 5000) CAN RESULT. MANY EXPLORER OWNERS HAVE EXPERIENCED THIS PROBLEM. LOCAL FORD DEALER CHARGES $200 TO REPLACE THE VALVE.*AK

CRUISE CONTROL AND HORN HAS FAILED POSSIBLY DUE TO ELECTRICAL PROBLEMS . ALSO BRAKES TAKE LONGER TIME FOR VEHICLE TO STOP.*AK

VEHICLE IDLES ROUGHLY. MANUFACTURE WARRANTY RECALLS HAVE NOT IMPROVED. DIFFERENT TYPES/GRADES OF GASOLINE HAVE NOT IMPROVED. VARIOUS DEALER SERVICE DEPARTMENTS UNABLE TO LOCATE/FIX PROBLEM.*AK

VEHICLE HAS ROUGH IDLE ALMOST TO THE POINT OF STALLING. DEALER SAYS THEY CANNOT REPAIR. FORD CUSTOMER ASSISTANCE SAYS THEY CAN DO NOTHING. *AK

CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAYAND WITHOUT PRIOR NOTICE VEHICLE STARTED TO SPEED UP AND DANCED ACROSS THE HIGHWAY. SHE TOOK FEET OFF THE GAS PEDAL AND THE BRAKE PEDAL, AND LET IT SLOW DOWN ON IT'S OWN. THERE WERE NO INJURIES.*AK

WHILE DRIVING ON A DRY STRAIGHT ROAD, ACCELERATOR LEFT OFF AND SWERVED TERRIBLY AND UNABLE TO CONTROL. HAS HAPPENED REPEATEDLY !!!

WHEN TRAVELING ON THE HIGHWAY AT 70 MPH 4- WHEEL DRIVE KICKED IN, CAUSING TRANSMISSION TO DOWNSHIFT, RESULTING IN SUDDEN ACCELERATION. CONSUMER HAS CONTACTED DEALER. DEALER HAS ATTEMPTED TO REPAIR PROBLEM AFTER EACH OF THE 4 INCIDENTS BY REPLACING HARNESS, COMPUTER, ELECTRONIC CONTROLS, AND TRANSFER CASE. NEW PROBLEM HAS SINCE DEVELOPED--ELECTRICAL MALFUNCTION WHEN USING AUTO DOOR LOCK FEATURE. *AK *ML

WHILE SON WAS DRIVING, HE PUT VEHICLE INTO OVERDRIVE BEFORE PASSING AN INTERSECTION. WHEN HE TOOK FOOT OFF THE ACCELERATOR TO STEP ON THE BRAKES, VEHICLE ACCELERATED OUT OF CONTROL, CRASHING INTO ANOTHER VEHICLE. *AK

WHILE PULLING AWAY FROM A STOP VEHICLE WAS SPEEDING OUT OF CONTROL. AFTER GAINING CONTROL THE BACK WHEELS LOCKED UP, CAUSING VEHICLE TO SPEED OUT OF CONTROL. PLEASE PROVIDE FURTHER INFORMATON.*AK

ACCELERATOR PEDAL WOULD STICK WHEN APPLYING FUEL. THIS PROBLEM ONLY HAPPENS AFTER STOPPING FOR A STOP LIGHT OR STOP SIGN. WILL BE TAKING VEHICLE TO DEALER TO CHECK. *AK