2001 FORD EXPLORER Structure Problems

33 complaints about Structure

33
Complaints
4
Crashes
1
Fires
1
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (33)

Mar 18, 2019 Fire

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE LEAKED ANTI-FREEZE AND TRANSMISSION FLUID. THERE WAS ALSO RUST UNDERNEATH THE VEHICLE AND A HOLE IN THE RUNNING BOARDS, WHICH ALMOST CAUSED THEM TO DETACH. THE CONTACT CLAIMED THAT THE GROUND COULD BE SEEN THROUGH THE HOLE. THE VEHICLE ALSO PRODUCED THICK SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

Apr 18, 2018 Crash

THE VEHICLE ROLLED OVER ON ITS SIDE ON DRY PAVEMENT ON THE FWY AT THE POSTED SPEED LIMIT IN GOOD WEATHER CONDITIONS. NO OTHER VEHICLE WAS INVOLVED, THE CAR SKIDED WHEN I ATTEMPTED TO CHANGE LANES. I WENT INTO A SKID AND THE CAR TURNED ON ITS SIDE.

Mileage: 251,000

Jan 29, 2018

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, THE CHILD SAFETY LOCKS ARE NOT FUNCTIONING ON THE REAR DOORS COULD NOT BE OPENED FROM THE INSIDE, BUT ONLY FROM OUTSIDE THE VEHICLE. MARYSVILLE FORD IN MARYSVILLE, WASHINGTON WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30. *TT *TR

Mileage: 30

May 2, 2016

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD THUMP COMING FROM THE REAR HATCH WINDOW. UPON FURTHER INVESTIGATION, THE REAR HATCH WINDOW WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. ....UPDATED 07/05/16 *BF UPDATED 07/13/16.*JB

Mileage: 72,000

Oct 8, 2015

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING, THE FRONT DRIVER SIDE SEAT BELT WOULD SUDDENLY UNLOCK. IN ADDITION, THE DRIVER SIDE AND PASSENGER SIDE FRONT SEATS WOULD MOVE FORWARD WHEN MAKING A SUDDEN STOP AND THE PASSENGER SIDE DOOR AND HATCH DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 166,694.

Mileage: 166,694

Sep 12, 2015

FRAME /BODY MOUNTS, CREAK, SQUAWK CRUNCH , THE NOISE IS MOST NOTICEBLE WHEN TURNING OR HITTING BUMPS. SOME PEPLE ALSO DESCRIBE THE NOISE A HAMMER BEATING UNDER THE VEHICLE, THE CAUSE IS DETERIORATE BODY TO FRAME MOUNT CUSHIONS, THESE CUSHIONS APPER TO HAVE BEEN MADE OF SUBSTANDARD MATERIAL, MUCH LIKE CHINESE VALVE STEMS THAT CAUSE SO MUCH TROUBLE AFTER A FEW YEARS THE BODY MOUNTS DRY ROT , CRUMBLE AND LITERALLY FALL APART, THIS A TERRIBLE, THIS CAN PROVOKED A ACCIDENT.

Mileage: 99,776

Nov 19, 2014

REAR END OF CAR THUMPED EVERY TIME YOU WOULD GO OVER THE SMALLEST SEPARATION IN THE ROAD AND ALSO ON A BUMPY ROAD. REPLACED REAR END SHOCKS. STILL HAVE THE SAME PROBLEM OF THUMPING. SOME TIMES IT FEELS LIKE I'M GOING TO LOOSE THE REAR END OF THE VEHICLE. I WAS TOLD POSSIBLY NOW THAT BACK BUSHINGS HOLDING THE BODY TO THE FRAME MAY BE DISINTEGRATED. VEHICLE HAS ALWAYS BEEN WELL MAINTAINED AND GARAGED. I HAVE FOUND OUT THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS OCCURRING NOW WITH THIS 2001 MODEL. YOU WOULD THINK THERE WOULD BE A SAFETY RECALL BY FORD TO FIX THESE BUSHING PROBLEMS. *TR

Mileage: 107,000

Nov 3, 2014

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE BODY MOUNTS CORRODED WHICH CAUSED THE FRAME TO BECOME DETACHED FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE REAR BODY MOUNTS WERE REPLACED. THE FRONT PARTS WERE NOT REPLACED DUE TO THE PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Nov 3, 2014

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE BODY MOUNTS CORRODED WHICH CAUSED THE FRAME TO BECOME DETACHED FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE REAR BODY MOUNTS WERE REPLACED. THE FRONT PARTS WERE NOT REPLACED DUE TO THE PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Apr 30, 2013

BODY MOUNTS DETERIORATE BEFORE THEIR TIME AND BALL JOINT FAIL. *TR

Mileage: 123,587

Oct 17, 2012

CPSC#I12A0111A. 2001 FORD EXPLORER. CONSUMER STATED THAT A DAY AFTER SHE BROUGHT THE CAR IT BROKE DOWN. *LN THE CONSUMER STATED THERE WAS A PROBLEM WITH THE ENGINE, AS WELL AS A HOLE IN GAS TANK, WHICH HAD RUSTED OUT, THE BEARINGS NEEDED TO BE REPLACED, THE TIRE WERE DRY ROTTED, AS THEY KEPT GOING FLAT, THE DRIVER'S DOOR DID NOT LOCK, THE REAR DOORS DID NOT OPEN FROM THE INSIDE, THE REAR DRIVER'S DOOR DID NOT OPEN AT ALL, THE OUTSIDE HANDLE WAS BROKE, THE REAR HATCH WOULD NOT CLOSE, AND MOST OF THE TIME IT HAD TO BE SLAMMED SHUT.

Aug 9, 2010

TL*THE CONTACT OWNS A 2001 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO OPEN THE REAR WINDOW THE LIFT GATE FAILED TO OPEN. THE MANUFACTURER STATED THAT THE VIN WASN'T INCLUDED IN RECALL 04V442000 STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS; THEREFORE THEY WILL NOT OFFER ANY ASSISTANCE. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,643.

Mileage: 126,643

Jul 14, 2010

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND ENCOUNTERED BUMPS IN THE ROAD. THE VEHICLE EXHIBITED A LOUD RATTLING NOISE COMING FROM THE REAR END OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER TRAVELING OVER BUMPS OR UNEVEN ROAD SURFACES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE WAS RELATED TO THE REAR INTERNAL PANEL. THE FRONT AND REAR SHOCKS WERE REPLACED. THE CONTACT STATED THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR THE IDENTICAL FAILURE WHICH THERE WERE NO RESOLUTIONS. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS UNAVAILABLE.

Mileage: 6,000

Apr 15, 2010

TL*THE CONTACT OWNS A 2002 FORD EXPLORER XLT. THE CONTACT STATED THE COMPOSITE PANEL, WHICH IS ATTACHED TO THE LIFT GATE, BEGAN TO CRACK AND FRACTURE FROM THE VEHICLE. THE DEALER WAS UNABLE TO OFFER REMEDY FOR THE FAILURE AND ADVISED CONTACTING THE MANUFACTURER. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 15,463 AND THE CURRENT MILEAGE WAS 90,438. UPDATED 05/19/10*LJ

Mileage: 15,463

Aug 30, 2008

I HAVE A 2001 EXPLORER AND THE PAINT HAS BEEN PEELING OFF FOR A COUPLE OF YEARS. IF I WASH IT WITH HIGH PRESSURE, THE PAINT WILL BLOW OFF THE HOOD. PAINT HAS BUBBLED AND COME OFF ON THE HOOD, TAILGATE AND BOTH QUARTER PANELS OVER THE REAR WHEELS. I HAND WASH IT AT THIS POINT TO MINIMIZE MORE PAINT LOSS. *TR

Mileage: 99,000

May 28, 2003

RUNNING BOARDS HAVE RUTTED OUT AND IF SOMEONE STEPPED ON THEM IT COULD FALL OUT. *TT

May 21, 2003

NAR 05/21/2003 *MR LOUD POPPING IN FRONT END,PASSENGER SIDE WINDOW DEFECTIVE, BACK DOORS BREAKING FROM IN SIDE HANDLES. *CB

Dec 4, 2002

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH WATER LEAKING. ALSO STATED THAT IS MORE THAN JUST A LEAKAGE BECAUSE EVERYTIME THE CONSUMER MAKES A LEFT OR RIGHT TURN YOU CAN HERE A REAL LOUD SOUND OF WATER MOVING ON THE ROOF. DEALER WAS CONTACTED AND STATED THAT TO KEEP THE WINDOWS OPEN SO THE WATER CAN DRY. TS

Nov 26, 2002

THE NUMBER THREE BODY MOUNT LOCATED IN THE CAB OF THE VEHICLE HAS CRACKED THROW THE METAL WHICH CAUSES THE BODY TO BE DISCONNECTED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER HAS A SERVICE BULLETIN 122-25 FOR THIS PART,BUT THE REPAIR SOLUTION DOSE NOT FIX THE PROBLEM PER CONSUMER. PLEASE PROVIDE MORE DETAILS. TS

Sep 12, 2002

CUSTOMER STATES, THE COVER FOR DOOR LOCK AND WINDOW SWITCHES ON THE DRIVER SIDE AND FRONT DOOR IS LOOSE AND WILL NOT STAY SNAPPED IN PLACE, ALSO THE DOOR HINGES WERE REPLACED.*SCC *YH

Aug 8, 2002

STRAPS FAIL TO HOLD SCOOTER SECURELY, BOLTS HOLDING ROLLERS IN PLACE BEND, SCREWS HOLDING PLATFORM TOGHETHER COME LOOSE,THE LIFT FAILS TO REMAIN IN THE UP POSITION WITH THE SCOOTER SECURED TO IT AFTER HITTING MILD BUMPS.

May 16, 2002

CONSUMER STATES THAT WHILE DRIVING AT OVER 50 MPH THE SLIGHTEST BUMP ON THE ROAD WILL CAUSE THE VEHICLE TO SWAY. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING.*JB

Mar 15, 2002

CONSUMERS DAUGHTER WAS DRIVING THE VEHICLE WHEN SOME ONE CUT IN FRONT OF HER. TAKING EVASIVE ACTIONS TO AVOID A CRASH THE VEHICLE ROLLED OVER TWICE. THE VEHICLE WAS PURCHASED WITH FIRESTONE TIRES ON THEM. AS A PRECAUTION, CONSUMER HAD ALL 4 TIRES REPLACED. THE ROLL OVER WAS NOT CAUSED BY TIRE DELAMINATION. CONSUMER STATES BECAUSE OF THE ROLLOVER RISKS INVOLVED WITH THE FIRESTONE TIRES ON THIS PARTICULAR SUV IS THE REASON CONSUMER REPLACED THE FIRESTONE TIRES AS A PREVENTIVE MEASURE. DESPITE THE PRECAUTION THE VEHICLE ROLLED OVER. CONSUMER WOULD LIKE NHTSA TO RECONSIDER ITS DECISION NOT TO INITIATE A SAFTEY INVESTIGATION OF THE FORD EXPLORER. *JG

Mar 12, 2002 Crash

CONSUMER STATED DURING A ROLLOVER THE SEAT BELTS DID NOT WORK PROPERLY, AND PASSENGER WAS EJECTED FROM VEHICLE, VEHICLE WAS HIT AND ROLLED OVER, CONSUMERS WIFE WAS EJECTED RESULTING IN A FATALITY. *JG *AK ODI SPOKE TO HUSBAND AND HE ASSUMED HIS WIFE WAS WEARING THE SEATBELT. WIFE WAS DRIVING AND DURING EVENT WAS THROWN OUT THE PASSENGER'S SIDE WINDOW. THERE WAS NO WITNESS TO THE WIFE WEARING THE BELT.CW

Feb 14, 2002

CONSUMER STATED THERE IS WATER LEAKING AROUND THE DRIVER AND PASSENGER FRONT DOORS WHEN THEY ARE OPENED.*JB

Feb 14, 2002

CONSUMER STATED THE CENTER CONSOLE IS CRACKING.*JB

Feb 14, 2002

CONSUMER STATED THERE IS WATER LEAKING AROUND THE DRIVER AND PASSENGER FRONT DOORS WHEN THEY ARE OPENED.*JB

Feb 14, 2002

CONSUMER STATED THE CENTER CONSOLE IS CRACKING.*JB

Jan 2, 2002

CONSUMER IS CALLING TO REPORT A DEFECT ON THE RUNNING BOARDS. CONSUMER SUSTAINED A FRACTURED HAND FROM FALLING OFF OF SLIPPERY RUNNING BOARDS. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Jun 24, 2001 Crash

DRIVER OVERCORRECTED VEH ROCKED AND FLIPPED. NO SAFETY DEFECT LISTED. *AK

Jun 13, 2001

WHILE DRIVING AND TRYING TO AVOID HITTING A VEHICLE THAT CUT HER OFF THE DRIVER LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER TWICE, THE DRIVER SUSTAINED RELATIVELY MINOR INJURIES, GLASS SHARDS IN HER LEFT ELBOWS, THE VEHICLE WAS A TOTAL LOSS, THE CONSUMER BELIEVES THIS IS A DESIGN FLAW OF THE VEHICLE.

Jan 31, 2001

ENTIRE BRAKE SYSTEM WENT OUT IN DECEMBER 2000. DEALER REPLACED ABS AND OTHER BRAKE PARTS. BRAKES WENT OUT AGAIN ON JANUARY 30, AT DEALER AT THIS TIME. ALSO, CONSUMER HAD TO HAVE SEALS ON HEADLIGHTS AND TRIM OF VEHICLE REPLACED. THERE WAS A POPPING SOUND FROM RADIO. *AK

Jun 28, 2000 Crash

CONSUMER HAD AN ACCIDENT. BUMPER WAS AMONG OTHER PARTS THAT HAD TO BE REPLACED. REPAIR SHOP TOLD CONSUMER , THAT ACCORDING TO FORD, NEW VEHICLES WILL BE RECEIVING THE BUMPERS FIRST. THEY HAD NO IDEA WHEN THEY COULD REPLACED IT.*AK,