2002 FORD EXPLORER Air Bags Problems

The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side and passenger’s side air bags inadvertently deployed without an impact or a crash, causing the contact’s fiancé to swerve and drive down into a ditch. No warning lights were illuminated. The front bumper, windshield, and passenger’s side taillight were cracked. No injuries were sustained. A Police report was not filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 118,583.

Mileage: 118,583

The light form air bad juts got on when I was driving

I WAS ON MOTION WHEN THE AIR BAG LIGHT TURN ON BUT I WENT TO CHECK AND THEY SAY I HAVE TO TAKE TO THE DEALER TO REPAIR

Mileage: 261,765

I WAS DRIVING ON A CITY STREET AND GOT INTO A ACCIDENT. TOTALED MY VEHICLE AND MY AIR BAGS DID NOT DEPLOY

Mileage: 294,000

TL* THE CONTACT COMPLAINED ABOUT A FATAL CRASH WHICH INVOLVED A 2002 FORD EXPLORER AND STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE VICTIM'S VEHICLE WAS FOUND THREE HOURS AFTER THE CRASH AND THE VEHICLE HAD FLIPPED UPSIDE DOWN. THE VICTIM WAS FOUND, WEARING THE SEATBELT BUT NO AIR BAGS HAD DEPLOYED. A POLICE REPORT WAS FILED (CASE NUMBER: 19-11405). THE CONTACT STATED THAT THE CITY OBSERVED A CURFEW WHEREBY THE CORONER'S REPORT STATED THAT 'DEATH WAS CAUSED BY A MULTIPLE BLUNT FORCE INJURY TO THE HEAD". THE STREET LIGHTS WERE TURNED OFF FROM 12 MIDNIGHT TO 5 AM. THE CONTACT STATED THAT THE CRASH MIGHT HAVE OCCURRED AT ABOUT 3AM. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE APD (ANCHORAGE POLICE DEPARTMENT) IMPOUND. THE FAILURE MILEAGE WAS NOT PROVIDED.

ON JANUARY 21, 2019 I WAS HIT HEAD-ON BY A DRIVER WHO FELL ASLEEP AT THE WHEEL. TOTALLED MY 2002 FORD EXPLORER! MY AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT! I WAS GOING APPROXIMATELY 35 MPH AND THE OTHER DRIVER WAS DRIVING APPROXIMATELY 40 MPH ON A CITY STREET.

Mileage: 280,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 24 MPH, A VEHICLE ON THE OPPOSITE SIDE OF THE ROAD CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LOWER AND UPPER BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT ARRIVED AND HAD TO PRY THE DRIVER'S DOOR OFF THE VEHICLE AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT IT WAS NOT DETERMINED WHETHER THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 176,000.

Mileage: 176,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CRASHED INTO A MEDIAN, SPUN AROUND, AND LANDED IN A RAVINE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GARNERS TOWING IN MIAMI, OK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

Mileage: 215,000

"TAKATA RECALL" I ONLY WANT TO KNOW WHETHER A RECALL WAS ISSUED.

THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.

Mileage: 219,090

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 40 MPH, BOTH DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. AS A RESULT, THE VEHICLE FAILED TO START. THE DRIVER SUSTAINED LEFT ARM INJURIES AND THE PASSENGER SUSTAINED NECK INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PUSHED BY ANOTHER VEHICLE TO THE CONTACTS RESIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ON MAY 31ST 2016,I WAS INVOLVE IN AN AUTOMOBILE ACCIDENT AND AT WHICH TIME MY AIRBAG DID NOT DEPLOY..AFTER FURTHER EVALUATION IT WAS DETERMINE THAT MY CLOCK SPRING WAS BAD..MY INSURANCE ESTIMATOR/OR ADJUSTER STATED THAT THE CAUSE OF THE MALFUNCTION WAS NOT A RESULT FROM THE ACCIDENT..THEN I WAS TOLD TO CONTACT THE NHTSA TO SEE IF MY VEHICLE WAS UNDER A RECALL FOR THIS INCIDENT ....MY VEHICLE WAS IN MOTION ON A HIGHWAY.

Mileage: 175,173

DRIVERS SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WHILE VEHICLE WAS IN PARK AFTER THE DRIVER HAD EXITED THE VEHICLE. THE AIRBAG DEPLOYED AND STUCK A CHILD WHICH WAS SEATED IN THE REAR SEAT BEHIND THE DRIVER.

Mileage: 260,000

ON MAY 6, 2016 I WAS DRIVING ON INTERSTATE 5 BETWEEN 55-60 MPH IN THE MIDDLE LANE OF HEAVY TRAFFIC WHEN SUDDENLY THERE WAS AN EXPLOSION INSIDE MY CAR. THE RIGHT/LEFT SIDE AIRBAGS DEPLOYED WITHOUT ANY WARNING. I WAS ABLE TO GET TO THE SHOULDER AND CALL AAA. I WAS TOWED TO THE LANDMARK FORD SERVICE CENTER.

Mileage: 168,000

BOTH SIDE AIR BAGS DEPLOYED DRIVING ON INTERSTATE AT 55 MPH WITH NO APPARENT CAUSE. THE CAR WAS NOT INVOLVED IN AN ACCIDENT AND THERE WAS NO OTHER DAMAGE TO THE VEHICLE.THE FRONT AIR BAGS DID NOT DEPLOY. I WAS ABLE TO GET TO THE SHOULDER OF THE FREEWAY AND CALLED ROADSIDE ASSISTANCE TO HAVE THE CARE TOWED. THE EXPLOSION WAS QUITE TRAUMATIC AND IT TOOK ME SEVERAL SECONDS TO REALIZE JUST WHAT HAD HAPPENED.

Mileage: 165,000

TWO WEEKS AGO FOR NO REASON MY AIR BAGS DEPLOYED WHILE I WAS DRIVING. I CONTACTED FORD AND COULDN'T GET ANY HELP FROM THEM AT ALL. I WAS LEAVING WORK IN VIRGINIA.

AIR BAG WIRING HARNESS TO SHORT : EVERY TIME YOU MOVE THE SEAT THE AIR BAG LIGHT WOULD COME ON $683.00 REPAIR SERVICE TECHNICAL SERVICE BULLETIN FROM FORD NO COMPENSATION FOR REPAIRS MILES 22,000. FRONT WHEEL BEARING FAILURE LEFT AND RIGHT 60,000 MILES. REAR SPRING FAILURE 75000 MILES FRONT SPRING FAILURE 75000 MILES. FUEL TANK REGISTERS 1/4 TANK WHEN TANK IS EMPTY 45000 MILES TRANSMISSION CELLINOID FAILURE 28000 MILES AND 800000 MILES HEATER CONTROL MODULE 70000 MILES. INTAKE LEAK 80000 MILES. REAR WHEEL BEARING AND AXLE SEALS 100,000 MILES. OTHER THAN THAT GREAT CAR. IF FORD CARED ABOUT ITS CUSTOMER IT WOULD HAVE FIXED THE TRANSMISSION PROBLEMS THEY HAD SIX FLAWS FROM DAY ONE OF PRODUCTION FROM 1990 ---- WHY FORD IF YOU HAD A REAL TRANSMISSION IT WOULD MAKE UP FOR ALL THE OTHER FAILURE BUILT INTO THIS CAR. YOU MAKE GREAT REAL TRUCKS LIKE THE F150 OTHER THAN THAT YOUR ENTIRE FLEET IS JUNK.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION, SURGED FORWARD, AND CRASHED INTO A BUILDING. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED INJURIES TO THE LEFT ARM AND HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

I FINANCED THIS VEHICLE THRU 123 AUTO IN HOMOSASSA FL CITRUS COUNTY AND IT HAS A AIRBAG THAT IS NO GOOD AND NO HORN AND THE TRANSMISSION WAS BAD THE DAY I BOUGHT IT AND THEY WILL NOT FIX SO I AM CURRENTLY PAYING TO GET IT FIXED I WAS TOLD TO MAKE A COMPLAINT WITH THIS OFFICE TO SEE IF YOU CAN HELP ME GET SOMETHING DONE BECAUSE IT IS NOT RIGHT

Mileage: 173,000

THE AIR BAG LIGHT CAME ON BLINKING FOR NO REASON AND WANT GO OFF! HELP PLEASE

Mileage: 240,000

AROUND 1015AM ON SATURDAY JULY 25, 2015, I WAS IN THE PROCESS OF ATTACHING MY BOAT TRAILER TO THE HITCH. AFTER OPENING MY DRIVERS DOOR SEVERAL TIMES, CHECKING ON THE HITCH POSITION, I PUT MY VEHICLE IN PARK, GOT OUT, SHUT THE DOOR, AND THEN HEARD A LOUD SOUND THAT SOUNDED LIKE A GUNSHOT. I TURNED AROUND AND SAW THAT MY DRIVERS SIDE CURTAIN AIRBAGS HAD DEPLOYED FOR NO REASON AT ALL. THE LEFT REAR SEAT AIRBAG ALSO DEPLOYED. THE VEHICLE WAS NOT MOVING AND DID NOT SUFFER ANY SIDE IMPACT WHATSOEVER. I BELIEVE THIS IS A SAFETY DEFECT DUE TO THE HAZARDOUS CONDITION THAT IT COULD CREATE IF A DRIVER IS DRIVING AND IT INFLATES FOR NO REASON AT ALL. THIS COULD POTENTIALLY CAUSE THE DRIVER TO HIT ANOTHER VEHICLE OR GO OFF THE ROAD AND POTENTIALLY KILL SOMEONE. I KNOW OF TWO OTHER CASES FILES ON CARCOMPLAINTS.COM OF THIS SAME ISSUE.

Mileage: 185,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING LESS THAN 5 MPH, THE VEHICLE'S THROTTLE BECAME STUCK WITHOUT WARNING WHICH CAUSED THE VEHICLE TO ACCELERATE TO A SPEED ABOVE 40 MPH. THE VEHICLE CRASHED THRU A FENCE AND INTO THE REAR OF A MOTOR HOME CAUSING THE FRONT DRIVER'S SIDE TIRE TO FRACTURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT SUSTAINED WHIPLASH, NECK AND BACK PAINS FROM THE FAILURE. A POLICE INCIDENT REPORT WAS FILED AND THE VEHICLE WAS TO BE TOWED TO A YARD UNTIL IT WOULD BE ABLE TO GET INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.

Mileage: 194,000

WHILE DRIVING ON PAVED HIGHWAY(CLEAR, DRY DAY) A HISSING SOUND WAS COMING FROM THE STEERING COLUMN. AFTER MAKING A LEFT TURN ONTO ANOTHER PAVED HIGHWAY, THE HISSING NOISE INCREASED, THEN WAS FOLLOWED IMMEDIATELY BY THE SPONTANEOUS DEPLOYMENT OF THE DRIVER'S SIDE AIR BAG, PRIOR TO ANY IMPACT. THE OBSTRUCTION OF THE DEPLOYED AIRBAG CREATED A COMPROMISED OR VISIONARY IMPAIRMENT FROM MY WINDSHIELD'S FIELD OF VIEW, CAUSING ME TO HAVE IMPACT WITH ANOTHER VEHICLE. AFTER IMPACT OF FIRST VEHICLE, THE PASSENGER SIDE AIRBAG DEPLOYED., THEN THERE WAS A SECONDARY IMPACT WITH ANOTHER VEHICLE. IN ADDITION TO THE AIRBAG BRAKING MY NOSE, TWO PIECES OF SHRAPNEL WERE EJECTED FROM THE INSIDE OF THE DEPLOYED AIRBAG, ONE HITTING ME IN THE LEFT SIDE MID CHEST/ABDOMEN, THE OTHER TO THE DISTAL PORTION OF MY LEFT FOREARM. THE PROJECTED SHRAPNEL TORE THROUGH A DOWN COAT, SWEATER AND TWO SHIRTS CAUSING INJURY AND 2ND DEGREE BURNS TO MY CHEST/ABDOMEN AND FOREARM. THE INJURIES OF THE OTHER VEHICLES INHABITANTS ARE UNKNOWN AT THIS TIME.

Mileage: 158,000

REAR ENDED SEMI THAT SUDDENLY STOPPED IN FRONT OF ME. DRIVER'S AIR BAG DID NOT DEPLOY BUT PASSENGER AIR BAG DID . NO PASSENGER IN CAR. BASICALLY DRIVER AIR BAG DID NOT DEPLOY WHEN IT SHOULD. FORD SHOULD PAY! IS THERE ANY CLASS ACTION LAW SUIT FOR THIS? FIRST ACCIDENT WITH THE VEHICLE. OWNED SINCE 2003! *TR

Mileage: 110,000

TL* THE CONTACT OWNED A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN MINOR INJURIES AND THE FRONT PASSENGER SUSTAINED CHEST AND EYES INJURIES. NEITHER SET OF INJURIES REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 6/11/15*CN UPDATED 9/26/2017*CN

THERE WAS NO MALFUNCTION. I HAVE A FORD EXPLORER 2002. I WANT TO KNOW IF THE FRONT DRIVERS SIDE AND FRONT PASSENGER SIDE AIRBAGS WILL WORK PROPERLY. I HAVE SEARCHED THIS DATABASE BUT CANNOT FIND ANYTHING THAT IS APPLICABLE. WE (WIFE AND MYSELF) HAVE ONLY THIS VEHICLE AND W WE WANT TO KNOW IF IT IS SAFE TO DRIVE. PLEASE HELP. *TR

Mileage: 248,368

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND AND THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO TREES THEN WENT FORWARD INDEPENDENTLY CRASHING INTO SHRUBS, A FENCE, AND A BUILDING. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY AND SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISE AND NECK AND HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS IN A ACCIDENT ON AUGUST 21, 2014. TWO OR MORE DEER'S RAN OUT IN FRONT OF MY 2002 FORD EXPLORER AND I RAN OFF THE ROAD HITTING A POLE. IT CRUSHED THE WHOLE FRONT END AND MY AIRBAG NEVER DEPLOYED. MY TRUCK IS A TOTAL LOSS AND I DID HAVE ON MY SEAT BELT BUT THE AIRBAG SHOULD OF DEPLOYED. *TR

I HAVE A 2002 FORD EXPLORER AND IT HAS NOT BEEN WRECKED AND I HAD THE LIGHT THAT COME ON IN MY DASH AND THEY SAID THAT MY SEAT BELT PRETENTIONER WAS GONE IN MY SEAT BELT. *TR

FIRST OF ALL THE TRANSMISSION IS STARTING TO SLIP. WHEN ACCELERATING THE CAR TRANSMISSION SLIPS WHEN SHIFTING INTO THIRD GEAR. TOOK TO DEALER AND THEY SAID THEY NEED TO REPAIR THE TRANSMISSION. THE SECOND PROBLEM IS THAT THE AIRBAG LIGHT CAME ON. I HAVE NOT BEEN IN A ACCIDENT OR ANYTHING. IT JUST CAME ON. I READ ONLINE THAT IF THE LIGHT IS ON AND I AM IN AN ACCIDENT THE AIRBAGS WONT DEPLOY. THIS SEEMS REALLY DANGEROUS AND SHOULD BE COVER UNDER WARRANTY. *TR

Mileage: 130,000

WHILE DRIVING IN EVE. I SWITCH LANES AND CAME ONTO AN ICY PART OF ROAD DO TO BROKEN LEAKING HYDRANT HIT CHUCK HOLE IN THE ROAD AND LOST CONTROL OF MY TRUCK AND HIT POLE AND HYDRANT AND THE COMPLETE FRONT END WAS CRUSHED AND NO AIR BAGS DEPLOYED AT ALL. I HURT MY CHEST BACK AND KNEE'S AND HAVE HEADACHES. *TR

Mileage: 172

I WAS TRAVELING IN STOP AND GO TRAFFIC. AS SOON AS SPACE OPENED BETWEEN ME AND THE VEHICLE IN FRONT OF ME, I ACCELERATED. WHILE GAINING SPEED I LOOKED IN MY RIGHT REAR VIEW MIRROR TO SEE IF I COULD CHANGE LANES. WHILE LOOKING IN MY MIRROR THE VEHICLE IN FRONT OF ME STOPPED. I HIT THE BACK OF HIS VEHICLE WITH THE FRONT OF MINE. THE PROBLEM I HAVE IS THAT MY AIRBAG(S) FIRED BUT DID NO DEPLOY. YOU COULD CLEARLY SMELL THAT THEY FIRED AND MY AIRBAG LIGHT IS NOW ON. MY SEAT BELT DID NOT CINCH UP AND RESTRAIN ME EITHER. THIS CAR HAD BEEN WELL MAINTAINED AND WAS NEVER IN AN ACCIDENT BEFORE THIS ONE. AS I SEE IT, IT WAS A TOTAL FAILURE OF THE SRS. *TR

Mileage: 82,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE, CAUSING THE VEHICLE TO SPIN AND THEN CRASH INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED WHIP LASH AND MINOR BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.

Mileage: 200,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 4 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 76,000.

Mileage: 76,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THERE WAS AN EXPLOSION UNDER THE HOOD. THE AIR BAGS DEPLOYED AND THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE GEARS SLIPPING WHERE THE TRANSMISSION WAS REBUILT BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT AND TWO PASSENGERS SUFFERED INJURIES BUT THEY WERE UNKNOWN. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 291,000.

Mileage: 291,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER VEHICLE, CAUSING THE DRIVER TO LOSE CONTROL AND THE VEHICLE TO ROLL OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS A PASSENGER IN THE VEHICLE AND SUSTAINED INJURIES TO THE HEAD, ANKLE AND RIBS. IN ADDITION, THE CONTACT SUSTAINED SEVERAL LACERATIONS AND BRUISES. THE DRIVER OF THE VEHICLE WAS KILLED AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED BY A MECHANIC OR AN AUTHORIZED DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 38,089.

Mileage: 38,089

WHILE DRIVING DOWN THE ROAD MY AIRBAG LIGHT COMES ON. ON OCCASION I AM JUST THANKFUL THAT MY AIR BAG HAS NOT GONE OFF YET. ALSO WHILE DRIVING MY DOOR AJAR LIGHT & DOME LIGHTS COME ON. *TR

Mileage: 150,169

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE INADVERTENTLY STEPPED ON THE ACCELERATOR PEDAL AND CRASHED INTO A POLE. THE CONTACT SUFFERED A BRUISED CHEST, RIBS ARMPIT AND WRISTS. HE ALSO SUSTAINED INJURIES TO THE KNEE AND NECK. THE VEHICLE WAS DESTROYED. ALL OF THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 250,100.

Mileage: 250,100

TL* THE CONTACT OWNS 2002 FORD EXPLORER. THE CONTACT WAS ATTEMPTING TO PARK AND HAPHAZARDLY DEPRESSED THE ACCELERATOR PEDAL AS OPPOSED TO THE BRAKE PEDAL. THE VEHICLE ACCELERATED RAPIDLY, CAUSING THE CONTACT TO CRASH INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED INJURIES AS A RESULT. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 56,705.

Mileage: 56,705

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE PASSENGER ATTEMPTED TO SECURE THEIR SEATBELT WHEN THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE AIR BAGS WERE NO LONGER COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE.THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V179000(AIR BAGS:SIDE WINDOW) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL WAS IRRELEVANT TO THE 2002 MODEL YEAR EXPLORER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 144,000.

Mileage: 144,000

FORD HAS INFORMED DEALERS THAT THERE IS A PROBLEMS WITH THE AIR BAGS ON 2002 FORD EXPLORERS. IF YOU MOVE THE SEAT TOO MUCH IT DISCONNECTS WITH THE AIR BAG. ALL FORD DEALERS ARE AWARE OF THE PROBLEM, BUT FORD IS NOT WILLING TO ISSUE RECALL. SERIOUS SAFETY ISSUE THAT SHOULD REQUIRE ACTION. IT WOULD BE A SIMPLE FIX OF THE PRETENSIONER LOCATED UNDER THE SEATS. *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE BY REPLACING THE DRIVER AND PASSENGER SIDE SEAT BELT PRETENSIONERS HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 165,000 AND THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE. UPDATED 01/10/12*LJ

Mileage: 70,000

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER LOOSING CONTROL OF THE VEHICLE AND CRASHING INTO A POLE, NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR CONTUSIONS. THE PASSENGER SUFFERED A BROKEN ARM. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000.

Mileage: 135,000

I BOUGHT MY 2002 FORD EXPLORER IN 2005. AT ABOUT 85000 MILES I NOTICED THE TRANSMISSION STARTED TO SLIP AND OFTEN JERKS REAL HARD WHEN SHIFTING INTO 3RD. I HAD THE TRANSMISSION FLUID CHANGED BY AN AUTHORIZED FORD DEALER IN MY AREA AND THEY TOLD ME THERE ARE NO METAL SHAVINGS IN THE FLUID, HOWEVER, THEY DID TELL ME THAT THE 2002 FORDS ARE WELL KNOWS FOR HAVING TRANSMISSION PROBLEMS AND THEY SEE IT ALL THE TIME IN THIS MAKE MODEL AND YEAR. I CALLED FORD AND THEY TOLD ME THERE ARE NO RECALLS ON THE TRANSMISSION, HOWEVER, READING ALL THE PROBLEMS ON THE INTERNET ABOUT OWNERS WHO HAVE COMPLAINED, I FEEL THERE SHOULD BE A RECALL ON THIS BECAUSE IT IS A SAFETY ISSUE! *TR

Mileage: 85,000

THE SIDE CURTAIN AIRBAG SPONTANEOUSLY DEPLOYED UPON SIDE DOOR CLOSURE OF A FORD EXPLORER. THE VEHICLE WAS SITTING AFTER RE-FUELING. CONCURRENT WITH AND IMMEDIATELY PRIOR TO THE DEPLOYMENT OF THE AIRBAG, THE DOOR ALARM SYSTEM WAS CHIMING THAT A DOOR WAS AJAR, AND AFTER INSPECTION BY A MECHANIC IT WAS DETERMINED THAT THE SECURITY/DOOR WARNING SYSTEM MODULE HAS FAILED. FORD WAS SENT THE AIRBAG MODULE FOR INSPECTION, AND HAS YET TO PROVIDE THE RESULTS OF THE MODULE INSPECTION - AFTER A PERIOD OF MORE THAN 5 MONTHS. FURTHER PROBLEMS PERSIST WITH THE ELECTRONIC SYSTEM. THE DOOR AJAR ALARM CONTINUES TO SOUND AT RANDOM INTERVALS, THE INTERIOR LIGHTS FLICKER ON AND OFF AT RANDOM INTERVALS, AND THE DOOR LOCKS REPEATEDLY LOCK AND UNLOCK, ALL OF WHICH CAUSE A DISTRACTING POTENTIAL SAFETY HAZARD WHILE DRIVING. *TR

Mileage: 140,000

AIR BAG WARNING LIGHT CAME ON,PULLED PLUG APART UNDER DRIVERS ,SEAT SPRAYED CLEANER ON IT PUT IT BACK TOGETHER, TOOK CARE OF THAT PROBLEM. GEAR SHIFT LEVER SHEARED OFF. FORD SAYS YOU NEED TO REPLACE STEERING COLUMN. WENT ONLINE FOUND A MAN IN SWEDEN THAT MADE A REPLACEMENT PART,ORDERED IT ,PUT IT ON ,WORKS GREAT. (WHY COULDN'T FORD SUPPLY ONE?) THE TRANSMISSION IS STARTING TO ACT UP, YOU SHIFT IN TO DRIVE IT HESITATES AND LEAPS FORWARD, QUITE HARD, SAME IN REVERSE. FORD SHOULD RECALL THIS BEFORE SOMEONE GETS HURT.

Mileage: 70,000

I AM SO DISGUSTED AFTER READING ALL THE SAME PROBLEMS WITH THE 2002 FORD EXPLORER. I TOO HAVE THE AIRBAG PROBLEM, THEY TOLD ME IT WAS THE AIRBAG PRETENTIONER AND IT IS $650.00, NOW MY AIR BAG WILL NOT DEPLOY IF I GET INTO AN ACCIDENT. I HAVE THE EXTENDED DELUXE WARRANTY THAT WONT COVER IT. I ALSO HAVE A PROBLEM WITH THE REAR TEMP AND MODE ACTUATORS THAT FAILED AND BINDING AGAIN NOT COVERED UNDER WARRANTY THAT IS $510.00 TO REPAIR. I TRULY THINK FORD SHOULD RECALL THESE SAME PROBLEMS. *TR

Mileage: 99,623

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE AIR BAG INDICATOR LIGHT ILLUMINATED. THE CONTACT HAD THE PRETENSION SET AND CLOCK SPRING REPLACED SEVEN TIMES BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.

Mileage: 172,000

LONG LIST OF REPAIRS MADE THIS SUMMER INCLUDING COMPUTER, AIRBAG SENSORS, A/C WHOLE SYSTEM, MAIN WINDOW CONTROLS AND NOW MY TRANSMISSION. *TR

Mileage: 99,968

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED A LOCAL DEALERSHIP AND WAS ADVISED TO TAKE THE VEHICLE IN FOR A DIAGNOSTIC TEST AT HIS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 121,000.

Mileage: 121,000

I HAVE A 2002 FORD EXPLORER. FOR THE LAST 2 YEARS THE AIR BAG LIGHT IS COMING ON AND OFF. FINALLY I TOOK IT FOR INSPECTION AND IT DIDN'T PASS BECAUSE THE LIGHT WAS ON AND IS A SAFETY ISSUE CONCERN. I CONTACTED FORD MOTOR COMPANY AND BECAUSE THERE IS NO A RECALL THEY WOULD NOT FIX THE PROBLEM, DESPIDE OF ALL HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. PROBABLY WAITING TILL SOMEONE DIE...TOYOTA IS THE BEST EXAMPLE OF IGNORING PROBLEMS LIKE THIS...

Mileage: 90,527

2002 FORD EXPLORER AIR BAG DID NOT DEPLOY IN CRASH. DRIVER STATED THAT A WHITE SMOKE/POWDER OCCURRED BUT THE AIR BAG DID NOT DEPLOY DURING THE ACCIDENT. THE AIR BAG WARNING LIGHT IS CURRENTLY LIGHT ON THE DASHBOARD. *TR

Mileage: 97,701

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 15 MPH SHE LOST VEHICLE CONTROL, AND THEN THE VEHICLE ROLLED OVER. THE AIRBAGS DID NOT DEPLOY. THE MANUFACTURER WAS NOTIFIED AND SHE WAS ADVISED THAT THE NON-DEPLOYMENT OF THE AIR BAGS WERE NORMAL. THE CURRENT AND FAILURE MILEAGES WERE 174,000.

Mileage: 174,000

MY SUV HIT A CONCRETE WALL ON THE I-94 EASTBOUND FREEWAY, THE IMPACT TORN MY FRONT END A PART. A HIGHWAY PATROLMEN SAID THAT THE IMPACT SHOULD HAVE DEPLOYED BOTH MY FRONT AIRBAGS, BUT IT DIDN'T, NOW I AM CONCERNED. *TR

Mileage: 93,492

TL* THE CONTACT OWNS A 2002 FORD EXPLORER LIMITED EDITION WHILE IDLING AT A STOP LIGHT, THE DRIVERS SIDE FRONT AIRBAG DEPLOYED WITHOUT WARNING. SHE HAD EXPERIENCED BETWEEN 5-6 MAJOR COLLISIONS/CRASHES WITH THE VEHICLE AND SUSPECTS THAT THE FAILURE OF THE AIRBAGS WERE DUE TO THE INCIDENCES. THE MANUFACTURER DID NOT SPECULATE THAT THE PREVIOUS CRASHES CAUSED THE AIRBAGS TO DEPLOY. THE MANUFACTURER WOULD NOT TAKE ANY LIABILITY FOR THE FAILURE, AND REPAIRS COST OVER $3,000.00. NO REPAIRS HAD BEEN MADE TO THE VEHICLE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE 131,000. UPDATED 11/23/09. *LJ THE REAR PINION SEAL WAS LEAKING. UPDATED 11/24/09

Mileage: 131,000

AIR BAG DEPLOYED WHILE VEHICLE WAS PARKED, NO IMPACT. KEY WAS TURNED ON TO LISTEN TO RADIO WHILE DRIVER WAS CLEANING THE CARGO AREA. VEHICLE HAD BEEN IN TO LOCAL FORD DEALERSHIP TWICE BEFORE WITH AIR BAG LIGHT AND STEERING COLUMN SPRING TO BE REPLACED. VEHICLE IS NO LONGER UNDER WARRANTY, FORD IS NOT WANTING TO PAY FOR REPAIRS EVEN THOUGH' IT WAS UNDER WARRANTY WHEN THE FIRST AIR BAG LIGHT ISSUE CAME ABOUT. WE ARE NOW WITHOUT THE VEHICLE FOR 4 MONTHS, IT IS NOT REPAIRED AND FORD WANTS TO REPLACE ALL THE AIR BAG COMPONENTS BECAUSE THEY DO NOT KNOW WHAT HAPPENED OR CAUSED THE AIR BAG TO DEPLOY. *TR

Mileage: 48,000

2002 FORD EXPLORER XLS WAS INVOLVED IN A FRONT END ACCIDENT AT ABOUT 80MPH AND THE AIRBAGS DID NOT DEPLOY. AS A RESULT THE FRONT SEAT PASSENGER HIT HER HEAD AGAINST THE DASH BROKE HER JAW AND RUPTURED THREE VESSELS IN HER BRAIN WHICH LEAD TO HER HAVING A STROKE AND LOST USE OF THE RIGHT SIDE OF HER BODY. *TR

Mileage: 34,200

ISSUE IS WITH THE AIRBAG WARNING LAMP COMING ON AND DISABLING THE AIRBAG SYSTEM IN A 2002 FORD EXPLORER. PER THE ERROR CODE LFC 34 THE ISSUE IS THE PASSENGER SIDE SEAT PRETENSIONER, THOUGH THIS ALSO HAPPENS WITH THE DRIVER SIDE. THERE IS CURRENTLY A TSB OUT ARTICLE NO 03-11-3. FOR MY VEHICLE THE REPLACEMENT PART# IS 1L2Z-78610E22-AAC. THIS FAILURE IS CURRENT EVERYTHING THE VEHICLE IS TURNED ON. *TR

Mileage: 96,273

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING LESS THAN 35 MPH, BOTH THE DRIVER'S AND PASSENGER SIDE WINDOW AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE BECAME ENGULFED WITH CHEMICALS AND MADE A VERY LOUD SOUND THAT SHOCKED THE DRIVER. THERE WERE NO INJURIES. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REQUESTED THAT THE COMPUTER BE REMOVED FROM THE VEHICLE. FORD COULD NOT OFFER A SOLUTION NOR GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 120,000.

Mileage: 120,000

AIR BAG LIGHT. *TR

Mileage: 82,000

MY AIR BAG LIGHT GOES ON AND OFF ALOT. *TR

Mileage: 12,000

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATES INTERMITTENTLY. HE HAS TAKEN THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY HAVE REPLACED SEVERAL COMPONENTS; HOWEVER, THE FAILURE STILL PERSISTS. THE DEALERS WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND PROVIDE A REMEDY. THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

HAVE HAD TO REPLACE BOTH REAR WHEEL BEARINGS ON 2002 FORD EXPLORER LIMITED, ALSO HAD TO REPLACE BOTH REAR SPRINGS. LUCKY MY WIFE HAS GOOD HEARING SO SHE NOTICED THE NOISE AS SOON AS IT STARTED OR ELSE MAY HAVE WENT FAR ENOUGH TO LOOSE WHEEL. HAD REAR SPRINGS AND WHEEL BEARINGS REPLACED AT A COST OF APPROXIMATELY $1100.00 . AFTER READING COMPLAINTS AND TALKING WITH OTHER EXPLORER OWNER I FEEL IT SHOULD HAVE BEEN A RECALL FOR FACTORY TO FIX. ALSO HAVE RECURRING PROBLEM WITH AIRBAG WARNING LIGHT COMING ON. HAVE TO JIGGLE WIRES UNDER PASSENGER SEAT TO MAKE LIGHT GO OUT. *TR

Mileage: 76,000

FRONT PASSENGER AIR BAG LIGHT WENT ON WHEN MY SON SAT IN THE SEAT. TOOK CAR TO DEALER TO SEE IF THERE WAS A PROBLEM. THEY SAID SOMETHING WAS FAULTY. EXTENDED WARRANTY WON'T COVER IT. ISN'T THIS REQUIRED BY LAW IF IT IS A DEFECT THAT THE DEALER FIX IT AT NO CHARGE? *TR

Mileage: 70,000

WE HAVE A 2002 FORD EXPLORER. THE AIRBAG WARNING LIGHT IS ON AND STAYS ON. IT'S BEEN LIKE THIS FOR A WHILE NOW. I NEVER THOUGHT MUCH OF IT UNTIL I GOT ONLINE RESEARCHING IT AND FOUND THAT NOT ONLY THAT IT IS A COMMON PROBLEM, BUT A VERY DANGEROUS SITUATION. APPARENTLY THE AIRBAGS WILL NOT EVEN WORK. FROM WHAT I FOUND THE PROBLEM HAS TO DO WITH A CABLE THAT CONNECTS THE SEATBELT LOCKING MECHANISM TO THE SRS SYSTEM IS TO SHORT ALSO A POSSIBLE PROBLEM WITH A CLOCKSPRING. BY DOING SOMETHING AS LITTLE AS MOVING THE DRIVERS SEAT ALL THE WAY BACK CAN TRIGGER THE WARNING LIGHT BECAUSE THE CABLE IS TO SHORT. I LEARNED THIS MOSTLY THROUGH PEOPLE OVER THE INTERNET WHO TOOK THERE VEHICLES TO FORD DEALERSHIPS AND WAS TOLD THAT WAS THE PROBLEM. I CALLED FORD TO SEE IF THERE WAS A RECALL ON IT OR IF THEY WOULD FIX IT. NO RECALL AND WON'T PAY TO FIX. FORD KNOWS ABOUT THE PROBLEM AND KNOWS WHAT THE PROBLEM IS. I READ THAT FORD SENT A MEMO OUT TO IT'S DEALERSHIPS TELLING THEM ABOUT THE PROBLEM HAD A MEMO NUMBER FORGOT TO WRITE IT DOWN. THIS VEHICLE IS A FAMILY VEHICLE AND THAT'S THE PRIMARY REASON WE BOUGHT IT. I WOULD THINK THAT THIS BEING SUCH A SERIOUS SAFETY ISSUE THAT FORD WOULD FIX NO PROBLEM, BUT AT THE VERY LEST SOMEBODY SHOULD BE ABLE TO MAKE THEM FIX THIS. I DON'T KNOW WHAT ARE THE PARAMETERS FOR A RECALL TO BE ISSUED, BUT I DO KNOW THAT IF THIS DOES NOT CALL FOR ONE THEN WHO OR WHAT IS THE NHTSA FOR. I GUESS IT TAKES A LOT OF PEOPLE GETTING HURT OR DYEING FOR SOMETHING TO BE DONE. *TR

Mileage: 60,000

2002 FORD EXPLORER, 125K MILES. AIRBAG WARNING LIGHT STAYS ON. MECHANICS DIAGNOSED AS A BAD PRE-SEATBELT TENSIONER CONTACT, MECHANIC SAID THAT MOVING DRIVERS SEAT BACK AND FORTH DEGRADES THE CONTACT AND WOULD NOT ALLOW THE AIR BAG TO FUNCTION IN A CRASH. *TR

Mileage: 125

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE DEALER STATED THAT THE SEAT BELT LATCH SYSTEM DOES NOT WORK AND THEY ARE CHARGING HIM TO DIAGNOSE AND REPAIR THE FAILURE. THE CONTACT STATED THAT IT IS A SAFETY HAZARD THAT THE SEAT BELT DOES NOT WORK. THE FAILURE AND CURRENT MILEAGES WERE 47,600. UPDATED 12/10/08 *CN BOTH OF THE REAR SPRINGS BROKE AND THE REAR AXLE BEARING WAS BAD. UPDATED 12/16/08. *JB

Mileage: 47,600

2002 FORD EXPLORER AIRBAG LIGHT HAS BEEN ON. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDS A PRETENSIONER REPAIR KIT INSTALLED FOR $650. I DECLINED SERVICE. I LOOKED ON THE INTERNET AND THEIR ARE LOTS OF COMPLAINTS; IN JULY 2001, FORD ISSUED A SPECIAL SERVICE MESSAGE ANNOUNCING THAT SOME AIR BAG CLOCKSPRING DEVICES MAY PRODUCE NOISE WHEN THE STEERING WHEEL IS TURNED FULL LEFT OR RIGHT. FORD WAS AWARE THAT SOME CLOCKSPRINGS MAY HAVE BEEN IMPROPERLY INSTALLED. THE IMPROPER INSTALLATION MAY ALSO CAUSE AN OPEN CIRCUIT AND THE AIR BAG WARNING LIGHT TO ILLUMINATE. STARTING WITH VEHICLES PRODUCED IN SEPTEMBER 2001, FORD ADDING LENGTH TO THE CLOCKSPRING WIRE TO REDUCE THE LIKELIHOOD OF DAMAGE FROM IMPROPER INSTALLATION. *TR

Mileage: 56,000

2002 FORD EXPLORER, WHEEL BEARINGS WENT OUT (PRE-MATURELY AS ON THOUSANDS OF THIS MODEL CAR)AND AIRBAG DISCONNECTED (FORD MADE CABLE TOO SHORT UNDER DRIVER'S SEAT.) LUCKY WE CAUGHT IT BEFORE WHEEL FLEW OFF AND AIRBAG DIDN'T DEPLOY! *TR

Mileage: 58,000

MY DAUGHTER WAS IN A COLLISION IN 2003 IN MY 2002 FORD EXPLORER. I HAD IT ONLY A COUPLE OF WEEKS. THE AIRBAG DIDN'T DEPLOY, AND NOW THAT IT IS 5 YEARS LATER,THE AIR BAG LIGHT STAYS ON,BUT I HAVE NOT BEEN IN A CRASH. I TOOK IT TO THE LOCAL DEALERSHIP IN HOUSTON, BUT THEY WERE OF NO HELP! *TR

Mileage: 25,000

PAINT IS BLISTERING AND CHIPPING ON THE HOOD AND FENDER OF MY 2002 EXPLORER. ABS LIGHT COMES ON AND AIRBAG LIGHT STAYS ON. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 20 MPH, THE SIDE AIR BAGS SUDDENLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE CONTACT FEELS THAT THE FORD MANUFACTURER SHOULD REPLACE THE AIR BAGS FOR FREE DUE TO THE FAILURE BEING TECHNICAL IN NATURE. THE CURRENT MILEAGE WAS 80,544 AND FAILURE MILEAGE WAS 80,400.

Mileage: 80,400

ON MY 2002 FORD EXPLORER SUV I HAVE HAD TO REPLACE 3 OF THE 4 WHEEL BEARINGS AND HUB ASSEMBLIES(APPROX $250 EACH), WITH THE 4TH NOT FAR BEHIND. I HAVE ALSO HAD TO REPLACE THE 4-WHEEL DRIVE MODULE(APPROX $400-$500). I HAVE HAD PROBLEMS WITH THE REAR WINDOW MOTORS GOING BAD AND HAVING TO REPLACE THESE TOO. THE AIR CONDITIONING UNIT HAS STOPPED WORKING. THE PASSENGER AIR BAG DUMMY LIGHT HAS COME ON FOR NO REASON. THE SEAT BELT WARNING CHIME OFTEN COMES ON AND WILL NOT GO OFF, EVEN THOUGH YOU HAVE BUCKLED YOUR SEAT BELT. YOU HAVE TO SLAM THE BUCKLE INTO PLACE FOR IT TO GO OFF AND SOMETIMES THIS DOES NOT WORK EITHER. THE TRANSMISSION IS NOW MAKING A LOVELY CLUNKING SOUND WHEN SHIFTING FROM PARK TO DRIVE AND WHEN YOU TRY TO PUT IT BACK INTO PARK, IT DOES NOT WANT TO. YOU HAVE TO PUT IT UP TO PARK AS FAR AS IT WILL GO THEN GO BACK TO NEUTRAL AND THEN INTO PARK FROM THERE. WE HAVE REPLACED THE EMERGENCY BRAKE SHOES ON BOTH SIDES BECAUSE THEY WERE COMPLETELY WORN OFF EVEN THOUGH WE DO NOT USE THE E-BRAKES. THESE PROBLEMS ARE JUST PILING UP ONE AFTER ANOTHER. I WENT TO AN INTERNET SITE THAT HAS COMPLAINTS ABOUT VEHICLES AND FOUND THAT THERE ARE HUNDREDS OF OTHERS WITH THE SAME PROBLEMS ON THEIR 2002 FORD EXPLORERS OF ALL KINDS (XL, EDDIE BAUER, SPECIAL EDITION, ETC.). WHY HASN'T FORD DONE ANY RECALLS FOR THESE PROBLEMS? DOES IT REQUIRE MULTIPLE INJURIES OR EVEN DEATH FOR THEM TO TAKE RESPONSIBILITY??? *TR

Mileage: 40,000

WE GOT IN TO A HEAD ON COLLISION AND THE AIRBAG DID NOT DEPLOY AND WE HIT AT ABOUT 45 M.P.H. ON IMPACT AND NOTHING DEPLOY SOON AFTER THE CRASH THE AIRBAG LIGHT FLASHED FOR SEVERAL DAYS TILL WE GOT THE REPAIR AND THEY JUST RESET THE COMPUTER IN THE TRUCK AND NOW THE AIRBAG LIGHT IS FLASHING ONLY A WEEK AFTER THEY RESET IT AND THE FORD COMPANY HERE HAS NO REASONING OR ANSWER TO WHY THIS HAPPENED AND THEY REFUSE TO HELP US ON THIS SITUATION SO WE HAVE TO TURN TO YOU AND GET THIS PROBLEM RESOLVED QUICKLY BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. *TR

Mileage: 90,300

CURRENTLY OWN A 2002 EXPLORER XLT WITH ONLY 65K MILES ON IT. THE TRANSMISSION IS IN NEED OF A REBUILD BECAUSE IS SLIP FROM TIME TO TIME. THE REAR DIFFERENTIAL SEALS ARE LEAKING. THE ENTIRE REAR OF THE VEHICLE MAKES A HUMMING NOISE SO I SUSPECT THAT A REAR BEARING IS GOING BAD. NOT TO MENTION THE 4WHEEL DRIVE SYSTEM HAS NOT WORKED SINCE I BOUGHT IT A LITTLE OVER A YEAR AGO. I'VE HAD INTERMITTENT ISSUES WITH THE AIR BAG CONTROL MODULE AND ALSO THE BACKUP ALARM SYSTEM. THERE IS NOTHING BUT POOR WRITE-UPS ABOUT THIS TRUCK ALL OVER THE INTERNET. ALL THE SAME PROBLEMS I'M EXPERIENCING ARE PROBLEMS MANY OTHER DRIVERS HAVE ALSO HAD. *TR

ON 12/23/07 MY IN-LAWS WERE INVOLVED IN A ROLLOVER CRASH OF A 2002 FORD EXPLORER. MY WIFE AND I WITNESSED THE ENTIRE ACCIDENT AS WE WERE FOLLOWING MY IN-LAWS HOME FROM CHURCH. A CARDBOARD BOX WAS IN THE ROADWAY, AND MY MOTHER-IN-LAW TOOK ACTION TO MISS THE BOX. SHE STEERED AROUND THE BOX, BUT WHEN SHE TRIED TO CORRECT THE VEHICLE IT GOT SIDEWAYS AND THE FRONT DRIVER'S SIDE TIRE ASSEMBLY BROKE AWAY AND THE VEHICLE BEGAN TO FLIP. THE ROOF CRUSHED ABOUT 15 INCHES, THE AIRBAGS DID NOT DEPLOY AND OF COURSE THE FRONT WHEEL HAD BROKEN AWAY. MY FATHER-IN-LAW ESCAPED WITH A FEW BROKEN RIBS, BUT MY MOTHER-IN-LAW IS IN INTENSIVE CARE WITH SEVERAL INJURIES. I KNOW YOU HAVE HAD SEVERAL COMPLAINTS ABOUT FORD EXPLORERS, BUT ISN'T IT TIME TO DO SOMETHING ABOUT IT BEFORE SOMEONE ELSE GETS SERIOUSLY INJURED OR EVEN KILLED?*CN

I OWN A 2002 FORD EXPLORER AND HAVE HAD A ONGOING PROBLEM WITH CHECK LIGHTS COMING ON. FIRST IT WAS A CHECK ENGINE LIGHT WHICH READ THAT VEHICLE NEEDED NEW CATALYTIC CONVERTER .THEN COUPLE YRS LATER CAME ON AGAIN THIS TIME FOR A SENSOR. NOW I HAVE A AIRBAG LIGHT ON IT SEEMS LIKE ONE SENSOR AFTER ANOTHER. AFTER READING VERY SIMMILER COMPLAINTS ON YOUR SITE AND OTHERS I THINK THIS SHOULD BE LOOKED AT FURTHER. NO EXACT EVENTS LEAD TO THE PROBLEM. ALL PROBLEMS HAVE BEEN FIXED EXCEPT AIRBAG LIGHT WHICH JUST HAPPEND THIS WEEK. *AK

ON THE FORD EXPLORERS 2002-2003 THERE IS A PASSENGER RESTRAINT FAULT WHERE THE AIRBAG LIGHT COMES ON INDICATING THAT THE PASSENGER RESTRAINT AND OR DRIVER RESTRAINT SRS SYSTEM IS AT FAULT. THIS IS CONCERNING ME SIMPLY BECAUSE IT APPEARS TO ME THAT THIS COULD CAUSE THE AIR BAG TO DEPLOY WHILE I AM DRIVING. *TR

HAD AIR BAG LIGHT COME ON. IT WAS A $44.00 HARNESS THAT THE DEALER HAD A SERVICE BULLETIN TELLING HIM OF THE PROBLEM. IT COST ME 247 DOLLARS TO GET THE VEHICLE BACK. I HAVE TALKED TO SEVERAL OTHER 2002 EXPLORER OWNERS AND THEY HAVE HAD THE SAME HARNESS REPLACED AT ABOUT 60000 MILES. A COMPLAINT HAS BEEN SENT TO THE DEALER FOR THE LABOR CHARGES WHICH WERE OR SEEMED EXCESSIVE. *AK

AIRBAG INDICATOR LIGHT ON THE INSTRUMENT CLUSTER REMAINS ON AFTER STARTING THE VEHICLE. *JB

Mileage: 156,000

TL*- THE CONTACT OWNS A 2002 FORD EXPLORER. THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT THE DRIVER'S FRONT SEAT PRETENTIONER UPGRADE HARNESS NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIR. THE AIRBAG WARNING LIGHT NO LONGER ILLUMINATED. THE CURRENT MILEAGE WAS 73,000. *AK UPDATE 4/23/07 *TR

Mileage: 73,000

MY HUSBAND AND I OWN A 2002 FORD EXPLORER XLT. THE PROBLEM IS WITH THE AIRBAG. THE AIRBAG LIGHT HAS STAYED LIT AND NEEDED REPAIRS ON 2 OCCASIONS. THE FIRST TIME THIS OCCURRED WAS A YEAR AGO. AT THAT TIME, WE TOOK THE CAR TO A FORD DEALERSHIP AND WERE TOLD THE SAFETY HARNESS NEEDED TO BE REPLACED AND THIS WAS COVERED UNDER THE WARRANTY. THE AIRBAG LIGHT HAS RECENTLY COME ON AGAIN. AGAIN, WE TOOK THE CAR TO A FORD DEALERSHIP AND THIS TIME ARE TOLD THAT ANOTHER HARNESS NEEDS TO BE REPLACED AND A WIRE UNDER THE SEAT IS NOT WORKING AND THE REPAIRS (WHICH ARE NOT UNDER WARRANTY) WILL COST APPROXIMATELY $370. I COMPLAINED TO THE SERVICE MANAGER THAT I FEEL I SHOULD NOT HAVE TO PAY FOR THESE REPAIRS AS THIS PROBLEM OCCURRED PREVIOUSLY WHILE UNDER WARRANTY AND THEIR PREVIOUS REPAIR SHOULD HOLD SOME GUARANTEE. I WAS TOLD THIS IS NOT THE CASE AND THAT I WOULD HAVE TO PAY FOR THESE REPAIRS. I FIND THIS COMPLETELY UNACCEPTABLE. I HAVE NO CHOICE BUT TO HAVE THE REPAIR DONE AS A NON-FUNCTIONING AIRBAG IS A SERIOUS SAFETY CONCERN. I AM NOTIFYING THE NHTSA AND THE CONSUMER PRODUCT SAFETY COMMISSION OF THIS SERIOUS SAFETY ISSUE THAT SEEMS TO BE A RECURRING PROBLEM WITH MY 2002 FORD EXPLORER. *JB

RECENTLY THE AIR BAG WARNING LIGHT CAME ON INDICATING A PROBLEM WITH THE AIR BAG SYSTEM. ALSO, THE DRIVER'S SEAT BELT WOULD NOT RETRACT WHEN THE DRIVER EXITED THE VEHICLE. THE ONBOARD COMPUTER INDICATED A CODE OF 33 IN MEMORY. THIS INDICATED THAT THE MECHANISM UNDER BOTH FRONT SEATS WAS FAULTY. THIS PROBLEM WOULD HAVE CAUSED THE AIR BAGS TO DEPLOY UNNECESSARILY OR NOT DEPLOY AT ALL. THE FAULTY SEAT BELT RETRACTOR WOULD NOT HAVE PREVENTED THE DRIVER FROM BEING THROWN FORWARD IN THE EVENT OF A COLLISION. THE WARNING LIGHT WAS INTERMITTENT AT FIRST AND EVENTUALLY STAYED ON SO THERE WAS 55,000 MILES RECORDED WHEN I FINALLY TOOK THE VEHICLE TO OUR DEALERSHIP. THE OWNER'S MANUAL REVEALED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) IS WARRANTED FOR 5YEARS/50,000 MILES, SO I REALIZE THAT IT WAS BEYOND THE WARRANTY PERIOD. HOWEVER, THIS IS MY CONCERN AND COMPLAINT. THE SRS IS PROBABLY THE MOST IMPORTANT SAFETY SYSTEM IN A VEHICLE AND SHOULD NOT REQUIRE THESE TYPES OF REPAIRS JUST 6 MONTHS AND 5,000 MILES AFTER THE WARRANTY EXPIRES. THIS SYSTEM SHOULD LAST FOR THE LIFE OF A VEHICLE UNLESS THE VEHICLE IS INVOLVED IN A COLLISION. NO ONE SHOULD HAVE TO BE CONCERNED THAT THEIR SRS SYSTEM WILL FAIL AFTER THE WARRANTY EXPIRES. I AM NOT A MECHANICAL ENGINEER, BUT THESE PARTS MUST NOT HAVE BEEN MANUFACTURED PROPERLY. IF THEY WERE, THEY WOULD NOT HAVE FAILED. AS WAS STATED ABOVE, THIS EXPLORER WAS TOTALLY REDESIGNED AND SENT TO THE DEALER SHOWROOMS PRIOR TO THE START OF THE 2002 MODEL YEAR. WERE THINGS OVERLOOKED OR NOT DONE PROPERLY JUST TO RUSH THIS TOTALLY REDESIGNED EXPLORER TO THE DEALER SHOWROOMS? IF THIS WAS THE CASE, SHOULD THERE BE A RECALL FOR THIS MODEL YEAR IN ORDER TO CHECK THIS PROBLEM AND ENSURE THERE ARE NO SAFETY CONCERNS? THE COST OF THESE REPAIRS IS THE MINOR ISSUE OF MY COMPLAINT. THE MAJOR ISSUE IS THE SAFETY OF THE DRIVER AND PASSENGERS. SAFETY PROBLEMS WITH A VEHICLE WILL CAUSE SERIOUS REPERCUSSIONS FOR THE COMPANY.

Mileage: 54,000

AIR BAG DISABLED DUE TO DESIGN DEFECT IN 2002 EXPLORER. A CABLE HARNESS RUNNING UNDER THE FLOOR TO THE DRIVERS SEAT IS TOO SHORT. MOVING THE SEAT BACK CAUSES THE CABLE TO DISCONNECT AND DISABLES THE DRIVERS SIDE AIR BAG. *JB

Mileage: 65,000

AIRBAG WARNING LIGHT, FLASHES SEVERAL TIMES AND THEN STAYS ILLUMINATED

Mileage: 70,700

THERE WAS AN ACCIDENT. HIT ANOTHER CAR AT ABOUT 40 MILES AN HOUR AND THE FRONT DRIVERS AND PASSENGER AIRBAGS DID NOT DEPLOY. THERE WERE TWO INJURED. THE FRAME WASN'T BENT AND THE ENGINE WAS OKAY. WHAT SAVED THE PASSENGERS WAS AN ADD-ON BUMPER GUARD I HAD ON THE FRONT. TRUCK WAS TOWED TO A FORD DEALERSHIP AND THE SERVICE MANGER SAID THE SAME THING ABOUT THE BUMPER GUARD. *JB

Mileage: 74,300

I BOUGHT A 2002 FORD EXPLORER EDDIE BAUER IN NOV 2002. AROUND OCT 2005 MY AIRBAG LIGHT CAME ON AND I WAS DUE FOR AN INSPECTION. I TOOK IT INTO A FORD DEALERSHIP AND THEY "DIAGNOSED" IT AS A FAULTY SEAT BELT...THE SEAT BELT WORKED FINE, IT EVEN CONTINUED TO LOCK-UP DURING MODERATE BRAKING. THIS COST ME OVER $300. NOT A MONTH WENT BY AND THE AIRBAG LIGHT CAME ON AGAIN. I CALLED THE FORD DEALER, EXPLAINED THE PROBLEM AND THEY TOLD ME THAT IF IT WAS DETERMINED IT WAS A "NEW" PROBLEM I WOULD BE CHARGED FOR THAT EXPENSE AS WELL. I JUST CAN'T BELIEVE THAT THE LIGHT WOULD COME ON AFTER BEING "FIXED" SO SOON. *JB

Mileage: 45,000

AIRBAG LIGHT CAME ON DASHBOARD, THUS DISABLING AIRBAGS IN VEHICLE. THE FORD DEALER SUPPOSEDLY REPAIRED THE SENSOR. LESS THAN ONE YEAR LATER, THE SAME ISSUE RECURRED, WITH THE SAME DIAGNOSTIC CODE, AND THE DEALER IS REFUSING TO HONOR THE REPAIR WARRANTY. AIR BAGS ARE NOW DISABLED. *JB

Mileage: 92,404

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE WAS HIT ON THE PASSENGER SIDE BY ANOTHER VEHICLE, SPUN AROUND AND FLIPPED SIDE TO SIDE SEVERAL TIMES. THE AIR BAGS DID NOT DEPLOY IN THE VEHICLE. THE VEHICLE WAS EQUIPPED WITH SIDE CURTAIN AND FRONTAL AIR BAGS. SEAT BELTS WERE IN USE HOWEVER MINOR INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MANUFACTURER HAS NOT BEEN ALERTED. UPDATED 7/13/2006 - *NM

Mileage: 80,000

2002 EXPLORER WITH 95K MILES: POWER WINDOWS, AIRBAG AND FRONT/REAR WHEEL BEARINGS. DEALER WAS NOT SURPRISED BY THESE PROBLEMS AT ALL. $3K ESTIMATED REPAIR COST. *NM

FIRST OF ALL I HAVE A HUMMING SOUND COMING FROM THE REAR OF THE VEHICLE I NOTICE IT MOST WHEN WE ARE TRAVELING ON THE HWY AT AT LEAST 55 MPH OR MORE. IN OCT. MY BRAKE LIGHT CAME ON FOR NO REASON AND NOW IN FEB. MY AIR BAG LIGHT CAME ON FOR NO APPARENT REASON. *NM

2002 FORD EXPLORER. FAILED TRANSMISSION, STARTER, REAR WHEEL BEARINGS, AIRBAG, PINION, ELECTRIC WINDOW. NOW LOUD SOUNDS FROM REAR OF CAR. *JB

2002 FORD EXPLORER, WELL SERVICED, LESS THAN 54000 MILES ON IT. LAST WEEK AIRBAG LIGHT CAME ON, FLASHED, THEN STOPPED. IT DIDN'T COME ON AGAIN UNTIL THIS WEEK. TOOK IT TO THE TORRANCE POWER FORD DEALERSHIP & THEY TOLD MY HUSBAND THAT IT WAS A FAULTY SPRING THAT WAS SLIDING & COMING IN CONTACT WITH THE CRUISE CONTROL WIRE & PROBABLY SHORTED OUT. COST TO FIX, $467.00, CALLED THE FORD CO & THEY SAID AIRBAG SYSTEM WAS NOT UNDER WARRANTY & THAT THERE WERE NO RECALLS. FUNNY THING IS, I AM NOT THE FIRST PERSON WITH A FORD EXPLORER THAT HAS HAD THE SAME PROBLEM. WE ALSO ASKED IF NOT SERVICED WOULD THE AIRBAGS DEPLOY? THEY SAID THEY DIDN'T KNOW. *JB

Mileage: 53,999

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON A PAVED ROAD, THERE WAS A LOUD NOISE FOLLOWED BY A BURNING SMELL. THE SIDE AIR BAGS HAD DEPLOYED. NO INJURIES WERE SUSTAINED. BOTH OCCUPANTS WERE WEARING SEAT BELTS HOWEVER, AFTER THE DEPLOYMENT, THE SEAT BELTS STRAP TIGHTENED. THE CONTACT PULLED OVER AND THE SEAT BELTS RELEASED. THE POLICE WERE CONTACTED AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE SIDE AIRBAG DEPLOYMENT. UPDATED 5/16/2006 - *NM

Mileage: 59,000

PASSENGER SIDE CURTAIN AIRBAG DEPLOYED UPON CLOSING REAR DOOR OF VEHICLE. VEHICLE WAS NOT IN MOTION, NOR WAS IT PARKED NEAR ANOTHER VEHICLE. DEALERSHIP RAN DIAGNOSTIC, COMPUTER CODE INDICATED VEHICLE HAD BEEN IN AN ACCIDENT. MANUFACTURER INITIALLY DECLINED REPAIR VIA CONVERSATION WITH MECHANIC, AFTER I PURSUED CLAIM, WAS TOLD BY DEALERSHIP THAT VEHICLE WOULD BE REPAIRED AND I WOULD HAVE AN EXPENSE TO DO SO OF $300. I CONTACTED SVC MANAGER FOR EXPLANATION OF $300, TOLD CONSUMER ALWAYS SHARES IN EXPENSE OF REPAIR FOR OUT OF WARRANTY ITEMS. CONTACTED MANUFACTURER AGAIN, ASKED FOR REVIEW AS NHTSA WEBSITE STATES SAFETY ISSUES SHOULD BE ADDRESSED AT NO EXPENSE TO VEHICLE OWNER. YET TO BE RESOLVED. *NM

Mileage: 68,000

DT*: THE CONTACT STATED THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATES. THE VEHICLE WAS SEEN BY A DEALER. THE SERVICE DEPARTMENT DETERMINED BOTH FRONT SEAT BELTS NEEDED TO BE REPLACED DUE TO THE INTEGRATED AIR BAG/SEAT BELT SYSTEM. THE ENTIRE FRONT SEAT BELTS WERE REPLACED ACCORDINGLY BUT THE AIR BAG LIGHT LATER ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE SERVICE DEPARTMENT SUGGESTED REPLACING THE SEAT BELTS AGAIN. UPDATED 3/3/2006 - THE CONSUMER HAS ALSO HAD TO REPLACE THE REAR WASHER MOTOR, ODOMETER AND HAS HAD PROBLEMS WITH THE AUTOMATIC DOOR LOCKS. *NM

Mileage: 85,000

DT: THE CONSUMER STATED WHILE TRAVELING 55 MPH ON A BUSY HIGHWAY, A TRUCK IN FRONT OF THE CONSUMERS VEHICLE STARTED LOOSING DEBRIS ALL OVER THE ROAD WAY. THE VEHICLE STARTED TO SWERVE; THIS IN TURN CAUSED A FOUR VEHICLE ACCIDENT. THIS WAS A FRONTAL IMPACT ON THE DRIVER'S SIDE. THE AIRBAGS DID NOT DEPLOY. SEAT BELTS WERE IN USE. *JB

Mileage: 84,000

FORD EXPLORER 2002 2 WHEEL DRIVE WAS DRIVING AT 65 MPH ON FREEWAY. A CAR CUT OFF THE FORD AND ANTI LOCK BRAKES WERE APPLIED. BRAKES LOCKED AND DRIVER LOST CONTROL OF SUV. SUV ROLLED OVER AND OFF THE FREEWAY. SIDE AIR BAGS AND FRONT AIR BAGS DID NOT DEPLOY. *JB

Mileage: 70,000

FORD EXPLORER 2002 2 WHEEL DRIVE WAS DRIVING AT 65 MPH ON FREEWAY. A CAR CUT OFF THE FORD AND ANTI LOCK BRAKES WERE APPLIED. BRAKES LOCKED AND DRIVER LOST CONTROL OF SUV. SUV ROLLED OVER AND OFF THE FREEWAY. SIDE AIR BAGS AND FRONT AIR BAGS DID NOT DEPLOY. *JB

Mileage: 70,000

DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONTAL IMPACT AT HIGHWAY SPEED AND DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER'S SIDE AIRBAG DEPLOYED. HOWEVER, THERE WAS NO OCCUPANT IN THE PASSENGER SEAT. SHE WAS WEARING A SEAT BELT. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THE VEHICLE WAS DAMAGED EXTENSIVELY, ESPECIALLY IN FRONT AREA. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR MECHANIC. THE VEHICLE WAS TOTALED, AND THE INSURANCE COMPANY CURRENTLY HAS POSSESSION OF THE VEHICLE. *AK

Mileage: 47,000

DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 45 MPH,. UPON IMPACT, NO AIR BAGS DEPLOYED. THE VEHICLE WAS TOTALED. THE INSURANCE COMPANY NOW HAS POSSESSION OF THIS VEHICLE. THERE HAS BEEN NO INVESTIGATION AS TO WHY THE AIR BAGS DID NOT DEPLOY. HE DOES HAVE PHOTOGRAPHS OF THE VEHICLE. THE CONTACT SUSTAINED MINOR SCRAPES AND SORE MUSCLES. A POLICE REPORT WAS TAKEN AT THE SCENE.*AK UPDATED 11/29/2005 - *NM

Mileage: 51,500

AIRBAG LIGHT SWITCHED ON, AS A RESULT OF PRE-TENSIONER FAILURE FROM MOVEMENT OF THE PASSENGER SEAT. THIS ALSO HAPPENED TWICE TO A FRIEND OF MINE WITH A 2002 EXPLORER. ABS LIGHT SENSOR FAILED. ** JB

Mileage: 70,000

I HAVE HAD TO HAVE MY VEHICLE SERVICED FOR THE AIRBAG LIGHT STAYING ON TWO TIMES IN THE PAST. BOTH TIMES I WAS TOLD IT WAS A PROBLEM WITH THE SENSOR FOR THE AIRBAG. THE LIGHT CAME ON AGAIN ABOUT ONE MONTH AGO AND I TOOK IT TO BE SERVICED AGAIN LAST WEEK. THIS TIME I WAS TOLD IT WAS AN "ELECTRICAL WIRING PROBLEM" WITH MY FORD 2002 EXPLORER THAT WAS CAUSING THE LIGHT TO STAY ON. REPAIR WAS A WHOPPING 487.00. FIRST, I AM WONDERING WHY THEY DIDN'T DISCOVER THIS PROBLEM ON THE PRIOR TWO OCCASIONS AND SECONDLY, I HAVE SINCE DISCOVERED THAT A CO-WORKER HAS ALSO HAD TO HAVE HER FORD ESCAPE SERVICED 4 TO 6 TIMES FOR THE SAME PROBLEM. THE LAST TIME, SHE WAS TOLD IT WAS THE SENSOR. HER AIRBAG LIGHT HAS SINCE CAME ON AGAIN. IS THIS A SYSTEMIC PROBLEM WITH THE FORD FAMILY OF SUVS?*JB

Mileage: 30,000

DT: THE CONTACT STATED THE INSTRUMENT PANEL CLUSTER WAS NO LONGER WORKING. THE SERVICE DEALER DID NOT STATE WHY THE PANEL WAS NO LONGER WORKING. THE ELECTRICAL COMPONENTS FAILED, SUCH AS THE RADIO, BLOWERS, WINDOWS, AIRBAGS, AND ALL OF THE SAFETY EQUIPMENT. THE DEALER STATED IT WAS A COMMON PROBLEM WITHIN THIS TYPE OF VEHICLE. THE PART TO REPAIR WAS NO LONGER AVAILABLE. THE CONSUMER CONTACTED THE MANUFACTURER; THEY REFERRED HIM TO THE DEALER TO FIND AN AFTERMARKET PRODUCT TO REPAIR THE PROBLEM.*AK

Mileage: 49,000

DT: THE AIR BAGS DID NOT DEPLOY ON DRIVER'S OR PASSENGER'S SIDES. THIS HAPPENED ON AUGUST 5, 2005. NOT CONTACTED FORD. *AK

APRIL 04 PURCHASED 2002 FORD EXPLORER; JUST OVER 60,000 MILES. NO LONGER UNDER WARRANTY;SOLD AS IS. DAY AFTER PURCHASE, NOTICED KNOCKING SOUND. RETURNED TO DEALER. STATED SOUND COMING FROM THE REAR AC. REPAIRED, DID NOT HEAR AFTER REPAIR. APPROXIMATELY ONE WEEK AFTER PURCHASE, NOTICED DELAY IN GEARS ENGAGING WHEN GOING FROM PARK TO DRIVE , PARK TO REVERSE ALSO GEAR SHIFT SEEMED TO BE LOOSE. RETURNED TO DEALER; TOLD IT WAS NORMAL FOR THIS MODEL. ADVISED TO KEEP IN OVERDRIVE. LATE JULY 2004, NOTICED DELAY SEEM TO BE GETTING LONGER AND JERKING SUDDENLY WHEN FINALLY ENGAGED. WHILE DRIVING ,OD LIGHT FLASHED ON AND OFF ERRATICALLY. PROBLEM WITH OD LIGHT INTERMITTENT. SPOUSE TOOK THE CAR TO THE DEALER; TOLD THAT IT WASN'T UNDER WARRANTY, BUT WE COULD MAKE A SERVICE APPOINTMENT. SPOUSE TOOK THE VEHICLE TO A SHOP HAD DONE BUSINESS IN THE PAST. THOUGHT THAT IT COULD NEED TRANSMISSION FLUID. CHECKED FLUID LEVELS NOT DEFICIENT. PROBLEMS CONTINUED; HAD THEM LOOK AT IT A COUPLE OF MONTHS LATER. COULD NOT DETERMINE PROBLEM, ADVISED TO TAKE TO A TRANSMISSION SPECIALIST IF CONTINUED. PROBLEM PERSISTED. SEEMED TO GET WORSE AS THE WEATHER TURNED COLDER. LATE DECEMBER 04, DELAYS IN ENGAGING GEARS WORSENED; NOW MAKING A LOUD CLUNKING NOISE AND LUNGES WHEN ENGAGES, OD LIGHT FLASHED ERRATICALLY ON A FREQUENT BASIS AND ENGINE SERVICE LIGHT ON AND GEAR SHIFT SEEMED TO BE COMING OUT. JANUARY 2005, SPOUSE TOOK THE VEHICLE TO A TRANSMISSION SHOP FOR DIAGNOSTIC. TRANSMISSION SHOT. REBUILT AT A COST OF $2900. FOUND OUT THAT THE VEHICLE HAD BEEN REPAIRED TWICE BEFORE, WHILE UNDER WARRANTY FOR THE SAME PROBLEMS DESCRIBED. ITS OBVIOUS FROM THE NUMBER OF COMPLAINTS THAT THIS IS A KNOWN DESIGN DEFECT. WHEN A COMPANY SELLS DEFECTIVE PRODUCTS THEY SHOULD BE HELD LIABLE, ESPECIALLY WHEN THEY DO SO KNOWINGLY. I STOPPED MAKING PAYMENTS ON THIS JUNK AND WILL NOTIFY THE LENDER SO THAT THEY AND FORD CAN FIGHT IT OUT. ANY OWNER WHO WISHES MAY CONTACT ME AT 703-998-5510. *JB

Mileage: 70,000

DT: THE CONSUMER'S FATHER WAS IN ACCIDENT YESTERDAY, JULY 12, 2005 AT ABOUT 10:00 AM. CONSUMER SAYS THAT VEHICLE WAS STRUCK ON THE DRIVER'S REAR CORNER PANEL BREAKING OFF THE REAR WHEEL ON THE DRIVER'S SIDE. THE AIR BAG DID NOT DEPLOY. *JB

Mileage: 30,000

AIRBAG LIGHT LIGHTS UP OFF AND ON WITH NO REASON. DEALERSHIP WAS NO HELP.

Mileage: 40,000

DT: THE CONTACT OWNS A 2002 FORD EXPLORER XLT. THE CONTACT WAS INVOLVED IN A FRONTAL COLLISION ON 6-4-2005 WHILE DRIVING AT 55 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THE OCCUPANTS WERE WEARING SEAT BELTS. SRS LIGHT WAS ON PRIOR TO THE CRASH. VEHICLE WAS TAKEN TO DEALER AND FIXED ONCE BECAUSE THE LIGHT WAS ON, AND A WEEK LATER IT WAS REPLACED, AND THE LIGHT CAME BACK ON AGAIN. POLICE REPORT AND PHOTOGRAPHS ARE AVAILABLE FOR ANALYSIS. *AK

APRIL 04, THE AIRBAG LIGHT CAME ON FLASHING 3 TIMES (3 BLINKS EACH TIME) AND THEN WOULD REMAIN ON. I TOOK THE CAR TO THE DEALERSHIP HERE AT FREEPORT JET WASH WHILE THE CAR WAS STILL UNDER WARRANTY AND THE WARRANTY WAS FINISHING IN JUNE. WHEN I TOOK THE CAR IN THEY HOOKED IT UP TO THE COMPUTER THEN SIMPLY SAID WE HAVE RESETTED THE CONTROL SYSTEM IN THE CAR AND IF THE LIGHT COMES BACK ON TO BRING IT BACK!~~~ WELL, DIDN'T LAST TOO LONG AND IT CAME BACK ON BUT THIS IS A COUPLE WEEKS LATER AND NOW THEY TELL ME MY WARRANTY IS UP BUT I TOLD THEM THEY WERE AWARE OF THIS BEFORE THE WARRANTY EXPIRED - LONG STORY SHORT THEY CHANGED IT AT NO COST TO ME AND SAID FORD APPROVED IT TO BE FIXED UNDER WARRANTY. BUT, THAT DIDN'T SEEM TO FIX THE PROBLEM, THE AIRBAG CAME ON AGAIN A COUPLE WEEKS LATER WHEN THEY HOOKED IT UP AGAIN THEY SAID IT WAS THE SAME CODE AND RESET THE CONTROL SYSTEM IN THE CAR AND TOLD ME TO BRING IT BACK IF IT TURNS ON...WE ALL KNOW WHAT HAPPENED...IT CAME BACK ON...SO THEY SAID THEY WILL CHANGE IT AGAIN BUT THIS TIME NOT ONLY DID IT TAKE 4 MONTHS TO HEAR BACK FROM THEM (ONLY BECAUSE I FINALLY GOT TIRED OF WAITING AND CALLED THEM BACK) ABOUT THE PART BUT NOW THEY TELL ME THAT THE PART WAS NOT COVERED UNDER WARRANTY AND THE GUY WHO DID IT SHOULDN'T OF (HE IS NO LONGER WITH THE DEALERSHIP) AND THAT I HAVE TO PAY FOR THE 3RD PRETENSIONER TO BE PUT IN MY CAR AFTER I HAVE BEEN TRYING TO GET THIS PROBLEM FIXED A YEAR AND A HALF!

Mileage: 26,000

PASSENGER'S SIDE DOOR WAS SLAMMED BY THE DRIVER AND PASSENGER'S SIDE DOOR AIR BAG INADVERTENTLY WENT OFF. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, BUT A CAUSE COULD NOT BE DETERMINED. *AK

AFTER STARTING THE VEHICLE DRIVER'S AIR BAG DEPLOYED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 23,000

MY 2002 FORD EXPLORER FRONT DRIVER SIDE AIRBAG DEPLOYED WHEN MY WIFE STARTED THE CAR MY 2 YEAR OLD DAUGHTER WAS IN THE CAR ALSO . WE HAVE A POLICE REPORT. MY WIFE IS TERRIFIED TO GET BACK IN THE CAR NOW. THE PEOPLE AT FORD WANT TO CHARGE ME TO FIX THE CAR, WHICH IS CRAZY. I AM TRYING TO FIND OUT IF THIS HAS BEEN REPORTED BEFORE.

AIR BAG LIGHT COMES ON FREQUENTLY INDICATING THE AIR BAGS ARE INOPERABLE. THE CAR HAS BEEN REPAIRED 5 TIMES. FORD CANNOT REPAIR THE ISSUE. THE DISTRICT AND FORD CORPORATE ARE NON-COMMITTAL. *JB

Mileage: 28,000

STEERING COLUMN BROKE WHILE DRIVING. CONSUMER APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. CONSUMER LOST CONTROL OF THE VEHICLE, AND IT CRASHED INTO A GUARD RAIL. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND WENT TO THE DOCTOR ON HER OWN. VEHICLE WAS TOWED, AND TOTALED OUT BY THE INSURANCE COMPANY.*AK

CONSUMER NOTICED THAT THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SRS SENSOR NEEDED TO BE REPLACED, AND REPLACED IT FOUR TIMES. HOWEVER, THE PROBLEM RECURRED. *AK

AIR BAG LIGHT CAME ON. CONSUMER TOOK THE VEHICLE TO THE DEALER. THE AIR BAG MODULE HAD TO BE REPLACED.*AK

Mileage: 19,600

WHEN ATTEMPTING TO START THE VEHICLE PASSENGER'S SIDE AIR BAG DEPLOYED, THEN EXPLODED INADVERTENTLY. AS A RESULT, THE STEERING WHEEL CAUGHT ON FIRE. VEHICLE REMAINED IN A GARAGE WHERE THE INCIDENT OCCURRED. *AK

Mileage: 22,631

WHILE DRIVING OUT OF A GARAGE AIR BAGS DEPLOYED INADVERTENTLY. IN MAY 2004 THE VEHICLE WAS SERVICED BY THE DEALER DUE TO AIR BAG LIGHT ILLUMINATING. CURRENTLY, SIX MONTHS LATER, WHILE DRIVING OUT OF A GARAGE AT 5 MPH THE AIRBAGS DEPLOYED INADVERTENTLY.*AK

Mileage: 19,000

WHILE PLACING THE VEHICLE IN DRIVE THE DRIVER'S SIDE AIR BAG DEPLOYED. PRIOR TO THE INCIDENT THE AIR BAG LIGHT HAD COME ON INTERMITTENTLY. *AK *SC

Mileage: 50,700

WHILE TRAVELING AT 20-25 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION, AND AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES.*AK

WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, FRONT AND SIDE AIR BAGS DID NOT DEPLOY. NO WARNING LIGHT APPEARED PRIOR TO THE CRASH. DEALERSHIP WAS NOTIFIED. *AK

WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, FRONT AND SIDE AIR BAGS DID NOT DEPLOY. NO WARNING LIGHT APPEARED PRIOR TO THE CRASH. DEALERSHIP WAS NOTIFIED. *AK

WHILE DRIVING CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CURB AND VEHICLE FLIPPED MORE THAN ONCE. BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOTALED. *AK

WHILE DRIVING 35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES. VEHICLE WAS TOWED TOT HE DEALER FOR INSPECTION. *AK

MY DAUGHTER AND I WERE INVOLVED IN AN AUTO ACCIDENT IN MY 2002 FORD EXPLORER WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF US. I WAS TRAVELING APPROXIMATELY 60 MPH PRIOR TO SLAMMING ON MY BRAKES. THE EMS DRIVER ESTIMATED IMPACT AT 40 MPH. MY VEHICLE SUSTAINED $6600+ IN DAMAGES TO THE FRONT END. NEITHER THE DRIVER NOR PASSENGER SIDE AIRBAG DEPLOYED. THE EMS DRIVER AND THE WRECKER SAID GIVEN THE DAMAGE TO THE FRONT END OF MY VEHICLE THE AIR BAGS SHOULD HAVE DEPLOYED. THE EMS DRIVER ALSO SAID IT WAS TYPICAL OF A FORD TO HAVE THE AIR BAGS MALFUNCTION. I SUSTAINED NECK AND LOW BACK INJURIES INCLUDING DAMAGE TO 4 DISC IN MY SPINE ACCORDING TO THE MRI REPORT. MY DAUGHTER SUSTAINED INJURIES TO HER RIGHT SHOULDER, RADIOLOGICAL TESTING IS SCHEDULED FOR LATER THIS MONTH TO DETERMINE THE CAUSE OF HER PAIN AND LOSS OF MOTION. SHE HAS ALSO SUFFERED WITH LOW BACK PAIN. I ASKED THE MECHANIC RESPONSIBLE FOR THE REPAIRS ON MY VEHICLE AT THE DEALERSHIP WHERE I BOUGHT THE VEHICLE ABOUT THE AIR BAGS AND WAS NOT GIVEN MUCH OF AN ANSWER. HE BASICALLY SAID THE DAMAGE DID NOT GO FAR ENOUGH INTO THE ENGINE AREA FOR THE SENSORS TO PICK UP THE CRASH. GIVEN THE DAMAGE TO MY FRONT END AND THE NEED FOR REPLACEMENT OF MULTIPLE PARTS UNDER THE HOOD OF MY CAR AND THE INJURIES SUSTAINED I DID NOT FIND THIS TO BE AN ACCEPTABLE ANSWER.*AK

Mileage: 39,123

WHILE DRIVING 55 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOR DEPLOY. NO INJURIES REPORTED. *AK

Mileage: 39,000

WHILE DRIVING AT 40 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY, AND NO AIR BAG WARNING LIGHT APPEARED PRIOR TO THE CRASH. *AK

PROBLEMS WITH THE TRANSMISSION, REAR AXLE AND SEATBELTS. (NAR) *MR TRANSMISSION PROBLEM WAS FOUND OUT TO BE A PROBLEM IN THE REAR DIFFERENTIAL. VEHICLE WAS SERVICED ALSO FOR PARKING BRAKE NOT LOCKING IN POSITION. ALSO, CONSUMER ENCOUNTERED A PROBLEM WITH RIGHT REAR HATCH GUIDE FOR DOOR PIN COMING APART, AND TRIM ON DRIVER'S SEAT BOTTOM WAS COMING LOOSE. IN ADDITION, AIR BAG LIGHT ON DASH KEPT COMING ON AND STAYED ON. *LA *CB

Mileage: 20,392

CONSUMER COMPLAINED ABOUT AN AIR BAG LIGHTPROBLEM. IT KEPT COMING ON. CONSUMER TOOK VEHICLE TO THE DEALER. THE SENSORS WERE CHANGED. HOWEVER, THE PROBLEM STILL OCCURS. *AK

Mileage: 10,000

CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. CONSUMER TOOK VEHICLE TO THE DEALER. THE SENSORS WERE CHANGED. HOWEVER, THE PROBLEM STILL OCCURS. *AK

Mileage: 10,000

WHILE DRIVING AT 45 MPH ON ICY ROAD CONSUMER LOST CONTROL OF THE VEHICLE, AND IT COLLIDED HEAD ON WITH AN EMBANKMENT. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. CONSUMER WAS WEARING SEAT BELTS. CONSUMER'S HEAD STRUCK THE STEERING WHEEL, REQUIRING SEVERAL STITCHES. POLICE ARRIVED, BUT NO ONE WAS CITED. *AK

Mileage: 40,000

THE CONSUMER REAR ENDED ANOTHER MOTORISTS WHILE DRIVING 25 MPH. THIS RESULTED IN SEVERE FRONT END DAMAGE UPON IMPACT. THE INTERIOR PANEL WAS ALSO CRUSHED. NONE OF THE FRONTAL AIR BAGS DEPLOYED UPON IMPACT. THE CONSUMER SUSTAINED INJURIES TO THE NECK, SHOULDER, BACK, AND KNEE. *NM

Mileage: 17,000

VEHICLE IS EXPERIENCING A PROBLEM WITH THE AIRBAGS. THE AIRBAG LIGHT STAYS ON. OWNER SAYS THAT "IF VEHICLE IS IN AN ACCIDENT, AIR BAGS WILL NOT DEPLOY." VEHICLE WAS TAKEN BACK TO DEALERSHIP WHERE THEY WANT TO CHARGE OWNER $378.00 DOLLARS TO REPAIR BECAUSE VEHICLE IS NOT UNDER WARRANTY. PROVIDE FURTHER DETAILS. *PH

Mileage: 29,000

CONSUMER CALLED COMPLAINING ABOUT SIDE AIR BAG PROBLEMS. WHILE DRIVING THE THE DRIVERS AND PASSENGER SIDE IMPACT AIR BAGS DEPLOYED WITHOUT ANY TYPE OF IMPACT ON THE ROAD. MANUFACTURER WAS CONTACTED AND REPLACED THE AIR BAGS UNDER THE VEHICLE'S WARRANTY.*AK NEITHER THE DEALER NOR THE MANUFACTURER EXPLAINED THE CAUSE OF THE THE FAILURE . *TS *NLM

Mileage: 15,500

ANTI-LOCK BRAKE LIGHT COMES ON AND YOU LOSE ANTI-LOCK BRAKES. THE BRAKE PEDAL PUSHES TO FLOOR WAS REPAIRED 4 TIMES ALREADY. IN ADDITION, THE AIRBAG IS NOT OPERATING, 2002 FORD EXPLORER XLS. *LA

Mileage: 20,000

AIR BAG SERVICED 3X, BUT AIR BAG LIGHT CONTINUED TO ILLUMINATE. DEALER REPAIRED A LOOSE WIRE CONNECTION, DELETED A CODE IN HISTORY AND REPAIRED THE PASSENGER SIDE WIRING HARNESS. *TT

AIRBAG LIGHT WAS STAYING ON. DEALERSHIP STATES THEY DEACTIVATED THE AIRBAG SYSTEM AS THEY INDICATE NO REPAIR IS AVAILABLE AT THIS TIME. THE CONNECTOR IS GETTING MOVED AROUND AND THE PINS ARE BEING SPREAD CAUSING POOR CONTACT DRIVERS SIDE. *NLM

THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB

THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB

Mileage: 16,000

THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION IN WHICH THE AIR BAGS DID NOT DEPLOY. *NLM

THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD AND STAYED ON. *JB

CONSUMER LOSS CONTROL OF THE VEHICLE WHICH RESULTED IN AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY, CONSUMER WAS INJURED.*AK *JB

WHILE PULLING INTO PARKING SPACE (RIGHT) IN PARKING GARAGE MY EXPLORER EXPERIENCED A SUDDEN ACCLERATION-AT FULL THROTTLE (SNAPPING THE STEERING WHEEL TO THE RIGHT) (EXTREMELY LOUD REVVING, WHINING AND ANOTHER SOUND LIKE A BAD BELT SCREECH ALL AT THE SAME TIME) BEFORE THE CRASH. NO BRAKES (PEDAL WENT TO THE FLOOR). CRASHED INTO STEEL I-BEAM BENDING IT AND CRACKING CONCRETE PILLARS. NO AIRBAG ON IMPACT.

Mileage: 19,000

WHILE PULLING INTO PARKING SPACE (RIGHT) IN PARKING GARAGE MY EXPLORER EXPERIENCED A SUDDEN ACCLERATION-AT FULL THROTTLE (SNAPPING THE STEERING WHEEL TO THE RIGHT) (EXTREMELY LOUD REVVING, WHINING AND ANOTHER SOUND LIKE A BAD BELT SCREECH ALL AT THE SAME TIME) BEFORE THE CRASH. NO BRAKES (PEDAL WENT TO THE FLOOR). CRASHED INTO STEEL I-BEAM BENDING IT AND CRACKING CONCRETE PILLARS. NO AIRBAG ON IMPACT.

CONSUMER WAS IN A ACCIDENT, AND UPON COLLISION NONE OF THE AIR BAGS DEPLOYED. TS

WHILE TRAVELING ABOUT 60MPH ON HIGHWAY CONSUMER WAS BLINDED BY THE SUN. CONSUMER PULLED OVER TO THE SHOULDER AND HIT AN ALUMINUM MERIDIAN STRIP. UPON IMPACT, DUAL AIRBAGS DIDN'T DEPLOY. PH. *AK

AIR BAG LIGHT COMES ON INTERMITTENTLY. CONTROL MODULE REPLACED THREE TIMES. HOWEVER PROBLEM STILL EXIST. VEHICLE IN SERVICE 5 OR 6 TIMES. *TT *NLM

CONSUMER STATES WHILE DRIVING THE AIR BAG LIGHT STAY ALLUMINATED. TS

CONSUMER STATES OF HAVING PROBLEMS WITH THE AIR BAG LIGHT REMAINING ON WHILE DRIVING. DEALER WAS CONTACTED. TS

MY TRUCK ROLLED AT 35 MPH 2 TIMES AND DID A 180 THE AIRBAGS NEVER WENT OFF. CAUSING ME TO SUFFER INJURIES TO MY HEAD CHEST AND LEGS. MR

WHILE DRIVING CONSUMER WAS INVOLVED IN A COLLISION AND THE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED SUBSTANTIAL INJURIES. *AK *YH

CAR WAS ON A FAMILY TRIP WHEN ABS LIGHT CAME ON FOR NO REASON. DEALERSHIP CAN NOT GET THE LIGHT BACK ON. CAR WAS STARTED IN THE MORNING AND AIR BAG LIGHT FLASHED AND THEN STAYED ON AND THE DEALERSHIP SAID IT WAS DUE TO A SHORT. DAY AFTER IT WAS IN THE SHOP FOR THE AIR BAG LIGHT THE CAR WOULD NOT START. WOULD NOT TURN OVER. IT WILL BE IN THE SHOP AGAIN. FOR THE THIRD TIME IN 6 MONTHS.*AK

WHILE TRAVELING ABOUT 65MPH ON HIGHWAY ANOTHER VEHICLE MADE A U TURN. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMERS VEHICLE HIT OTHER VEHICLE BROAD SIDE. AIR BAGS DID NOT DEPLOY WITH THE DIRECT FRONTAL IMPACT, THERE WAS ONE INJURY IN THE ACCIDENT. *JG

SEVERE FRONTAL DAMAGE. VEHICLE TOTAL LOSS. WHY DID AIR BAGS OT DEPLOY???*AK

WHILE DRIVING AT 45MPH, WAS INVOLVED IN A REAR END COLLISION. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. *AK THE SENSOR WAS BENT UP AND SIDEWAYS. THE SEAT BELT ALLOWED CONSUMER TO SLIDE UNDER. BOTH KNEES HIT THE DASHBOARD. CONSUMER SUFFERS FROM UPPER AND LOWER BACK PAIN AND SORE KNEES. CONSUMER IS NOT SURE IF THERE IS AN AIRBAG IN THE VEHICLE. *JG

CONSUMER STATES THAT WHILE TRAVELING AT 40 MPH, CONSUMER HIT ANOTHER VEHICLE THAT FAILED TO STOP AT A LIGHT. CONSUMER STATES NONE OF THE VEHICLES AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.8JB

AIR BAGS DEPLOYED INADVERTENTLY, CAUSING MINOR INJURIES TO DRIVER. FORD WAS NOT ABLE TO DETERMINE WHY AIR BAG DEPLOYED. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHILE DRIVING 25 TO 30 MPH, VEHICLE BROADSIDED ANOTHER CAR, DURING THE CRASH, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY, VEHICLE HAS NOT BEEN INSPECTED BY DEALERSHIP TO DETERMINE A POSSIBLE CAUSE FOR THIS PROBLEM, BOTH OCCUPANTS SUSTAINED INJURIES. *AK *SLC

CONSUMER REARENDED ANOTHER VEHICLE DUE TO BRAKE FAILURE AT 20 MPH. UPON IMPACT, NEITHER AIRBAG DEPLOYED. NO INJURIES. VEHICLE AT DEALERSHIP AT THIS TIME.*AK

CONSUMER WAS TRAVELING ABOUT 75MPH ON HIGHWAY AND ANOTHER VEHICLE JUMPED INTO HER LANE. SHE VEERED OFF THE ROAD, AND HAD CONTROL OF VEHICLE. WENT BY ONTO LANES, AND OTHER VEHICLE HIT HER FROM BEHIND . SHE JERKED VEHICLE OFF ROAD, AND FRONT REAR GOODYEAR TIRE EXPLODED. UPON IMPACT, DUAL AIRBAGS DEPLOYED HALFWAY. DEALERSHIP WAS AWARE OF PROBLEM. *AK

AIR BAG WARNING LIGHT REMAINS ILLUMINATED, INDICATING A MALFUNCTION. DEALER STATES THAT AIR BAG MODULE IS DEFECTIVE. *AK