2011 FORD EXPLORER Problems & Recalls

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 15 MPH, the power steering suddenly failed while attempting to make a right turn, causing the steering wheel to seize. The power steering warning light was illuminated. The contact turned off the vehicle and f...

Mileage: 200,000

Loss of power steering

My vehicle is subject to NHTSA Safety Recall 14S06 related to loss of electric power steering assist. The Power Steering Control Module was reprogrammed in 2014, and Ford now considers the recall closed based on that reprogramming. In 2025, the vehicle again experienced loss of electric power steer...

Loose/Detached Bilateral Exterior C-Pillar around the rear window. Both sides are lifted and very loose with the potential to cause driver to lose control if detached resulting in damage to other vehicles on the road or even a traffic collision… this is a safety defect

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35 MPH, there was a grinding sound coming from the steering column while making left and right turns. Additionally, the contact stated that the steering wheel jerked while driving and making left or right turn...

Mileage: 193,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact became aware that the passenger’s and driver's side A-pillar trims had started to crack, and the pieces were loose. The contact used tape to secure the A-pillar tri...

Mileage: 52,000

I was driving to Independence missouri and the power steering went out, it was difficult to steer and if I was going slow enough I could not turn the wheel at all. There was an alert that popped up stating power steering fault. My mechanic reset the code and it was fixed for about 30 minutes before ...

Unknown

Unknown

Unknown

The contact owns a 2011 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts for the recall repair were not yet available. The contact stated that for two years, the dealer was repeatedly contacted; however, the contact was informed that ...

Loss of power steering

Loss of power steering

While driving power steering stopped working. Thankfully I was able to pull my vehicle over without incident. My vehicle has not been inspected as of yet by the dealership as I am on SSD called the dealership and the cost is $139.00 to run the diagnostic. Warning lights kicked on as soon as it happe...

Steering wheel locked up when I tried to restart car

While driving power steering stopped working. Thankfully I was able to pull my vehicle over without incident. My vehicle has not been inspected as of yet by the dealership as I am on SSD called the dealership and the cost is $139.00 to run the diagnostic. Warning lights kicked on as soon as it happe...

Power steering stopped working while driving

I had a recall on my 2011 Ford explorer for toe Links and bushings. Since ever since this has been going on I have gone through 38 tires in the rear in the past two years alone no shop will fix my car because the camber is so out of whack I have to have the whole rear suspension redone again when it...

I had a recall on my 2011 Ford explorer for toe Links and bushings. Since ever since this has been going on I have gone through 38 tires in the rear in the past two years alone no shop will fix my car because the camber is so out of whack I have to have the whole rear suspension redone again when it...

I had a recall on my 2011 Ford explorer for toe Links and bushings. Since ever since this has been going on I have gone through 38 tires in the rear in the past two years alone no shop will fix my car because the camber is so out of whack I have to have the whole rear suspension redone again when it...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 21V746000 (Suspension); however, the pa...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 21V746000 (Suspension); however, the pa...

My recall 24S02 has not been fixed, Exterior A-Pillar applique. I have been sent 2 letters dated Feb 2024 & July 2024 about this recall, today is 10-17-2025. My dealership is LaFontaine BIrch Run Mi is very good, Ford customer service on the other hand is very very poor. I have been chasing down thi...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

I was driving home with my 3 kids in the car when all of the sudden I lost control of steering this happened in January of 2024 I have since managed to deal with driving with no power steering but when I had it hooked up to diagnostics they told me it was EPS module. I don’t have the money to fix ...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated ...

Mileage: 125,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V301000 (Structure) in February 2024. The contact had been calling a dealer for several months but was informed that parts were not yet available. The manufacturer was contacted for parts availabilit...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was ...

Mileage: 120,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s side and passenger’s side A-pillar trims ...

Mileage: 120,000

Safety Recall 24S02/NHTSA Recall 24V031, this recall hasn’t been fixed until now. The part has been on back order since 2024. It just seems like there’s no solution, it’s always been back order, and I was always advised to call and check back. This has been an ongoing issue, since the recall c...

The contact’s daughter owns a 2011 Ford Explorer. The contact was informed by his daughter that while driving at various speeds, the vehicle lost power steering functionality. During the failure, the vehicle had to be turned off and restarted to regain power steering functionality. On another occa...

I’m the original and only owner of a 2011 Ford Explorer (VIN [XXX]). Although Ford Recall 14S06 (NHTSA 14V-286) was marked complete by AutoNation Ford of Bellevue, I’m now experiencing the same issue: loss of power steering assist while driving, which creates a safety hazard. On July 29, 2025, ...

The contact owns a 2011 Ford Explorer. The contact stated that while attempting to make a right turn at 20 MPH, the power steering assist failed to operate as needed with the "Steering Assist Fault Service Required" message displayed on the instrument panel. The contact stated that her left arm had ...

When the vehicle is put in reverse, the backup camera blacks out and if it comes back on, the picture is reversed horizontally. This is causing a hazard when backing up as the camera shows what's actually on the left side to be on the right and vice versa. There are many recalls for the same complai...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the front driver’s side A-pillar trim became loosened ...

Mileage: 105,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was previously taken to the dealer, where an unknown windshield exterior A-pi...

ENGINE CARRIER OR CRADLE RUSTED AND CRACKED CAUSING DRIVERS SIDE A ARM TO MAKE WHEEL UNSTEERABLE PULLNG VEHICLE TO THE LEFT. COULD HAVE CAUSED SERIOUS ACCIDENT OR HEAD ON COLLISION AS IT WAS PULLED INTO ONCOMING TRAFFIC LANE. I WAS ABLE TO STEER VEHICLE INTO A PARKING LOT AND HAD TO HAVE IT TOWED TO...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that...

Mileage: 160,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-pillar trim had separated from the vehicle while ...

Mileage: 55,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed and attempting to make a turn, the vehicle lost power steering functionality, and the steering wheel seized. Several unknown warning lights were illuminated. The contact was able to pull over to the side ...

Mileage: 158,000

" exterior A pillar applique trim clip attachments are not properly engaged." I recieved a safety recall letter July 2024. I called Zeigler Ford dealership for the repair. They scheduled an appointment and inspected it and said they cannot fix it due to unavailable parts from Ford. This has been go...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while her daughter was driving 45 MPH, the passenger’s side A-pillar trim detached from...

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver's side windshield trim detached. The vehicle was taken to the dealer where it was diagnosed with a fractured front windshield A-Pillar trim. The contact received notification of NHTSA Ca...

Mileage: 176,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The exterior A-pillar applique trim clip attachments on my 2011 Ford Explorer have failed, and the part is on backorder due to a recall. This issue prevents me from completing a necessary inspection, as the component cannot be replaced or properly secured until the recall part becomes available. The...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount ...

The contact owns a 2011 Ford Explorer. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Camer...

Mileage: 125,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving 25 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact stated that the message "Power Steering Fault" was displayed....

Mileage: 172,000

The contact owns a 2011 Ford Explorer. The contact stated while driving 35 MPH and attempting to make a left turn, the steering wheel failed to respond as intended. No warning light was illuminated. The vehicle was serviced under NHTSA Campaign Number: 14V286000 (STEERING) by the previous owner; how...

Mileage: 179,929

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized and failed to turn to the left or the right. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicl...

Mileage: 205,616

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

Mileage: 177,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side a-pillar trim pieces became disconnected. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle wa...

Mileage: 240,000

Recall 24S02​​.EXTERIOR A-PILLAR APPLIQUE TRIM CLIP on Ford Explorer 2011 -Dealership: Pearson Ford, 10650 N Michigan Road, Zionsville IN 46077 -August 2024: I notified the Ford dealership that the rubbery part around the A-frame on drivers side windshield was coming off and there has been a rec...

The contact owns a 2011 Ford Explorer. The contact stated while driving 50 MPH, the vehicle lost power steering functionality, and the vehicle became difficult to maneuver. The contact was unable to turn the steering wheel to the right or the left. The contact stated that two passengers inside the v...

Mileage: 200,000

recall 15n01,,,dealer SAM GALLOWAY FORT MYERS FLORIDA is refusing to repair steering recall for bad gear i was NEARLY KILLED as can was unstteable in a near HEAD ON CRASH!!! the diagnostic is showing the code u3000:49 in the dtc and they REFUSE>>>PLEASE HELP...im DISABLED.

Rear camera is black when in reverse. Warning beeps still work properly. Truck has 102k miles, started being issue at 97k miles. Ford says repair is 6 weeks out until tech available. Keep getting runaround. I started asking for repair over 6 months ago. Reporting this because many models have h...

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was in a parking lot, the steering became inoperable. The message “Power Steering Service Now” was displayed. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed ...

Mileage: 170,000

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 45 MPH, the vehicle became difficult to maneuver. The failure had occurred on several occasions. The contact stated that the traction control, engine oil, and TPMS warning lights were illuminated. The vehicle was t...

Mileage: 120,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated both the driver's side and passenger's side windshield exterior trims had detached from the ve...

Mileage: 109,000

The contact owns a 2011 Ford Explorer. The contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was il...

Mileage: 240,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact’s daughter owns a 2011 Ford Explorer. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost power steering functionality. The power steering failure warning light was illuminated. The warning light had escalated from yellow to red. The driver ...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 30,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st...

Mileage: 30,000

Back up camera has not worked for the last 4 years.

See attached document for complaint

See attached document for complaint

We have been waiting for this part from Ford for over 1 year. I am told by the dealership that they have been limiting the number of parts the dealerships can order. The same dealership order 100 and has only received 5 to date. This is unacceptable. When a part is recalled because of safety it sho...

The contact owns a 2011 Ford Explorer. The contact stated while driving at approximately 70 MPH, the steering wheel became stiff, and difficult to turn in either direction. The contact was able to veer over to the shoulder of the road. The message "Power Steering Assist Failure" was displayed on the...

Mileage: 144,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the rubber gaskets underneath the front driver's side and pas...

Mileage: 100,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at approximately 2 MPH, the vehicle became difficult to maneuver. The power steering warning light was illuminated. The vehicle was taken back to the residence. The contact stated that an independent mechanic diagnosed the vehic...

Mileage: 104,000

Power steering assist fault, and power steering EPS system failed while driving! Was replaced by Ford in 2015 and has already locked up while driving! Tire pressure sensor constantly stays on even after replacement.

Power steering assist fault, and power steering EPS system failed while driving! Was replaced by Ford in 2015 and has already locked up while driving! Tire pressure sensor constantly stays on even after replacement.

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 10 MPH, the steering wheel seized and was not functioning properly. The contact stated that the steering wheel became difficult to turn. As a result, the driver lost control of the vehicle, resulting in a crash into a ga...

Mileage: 114,000

The contact owns a 2011 Ford Explorer. The contact stated that the front windshield A-pillar trim had become loosened. The contact glued the trim back in place. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the p...

Mileage: 140,000

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the driver became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. After restarting the vehicle, the vehicle re...

Mileage: 185,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, a piece of the front driver’s side A-pilar trim ...

Mileage: 140,000

The contact owned a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic where i...

Mileage: 199,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

When I contacted my local dealership I was notified there was a recall for the power steering. However the recall was only good until 150,000 miles. Yet I have owned this vehicle for 2 years and NEVER BEEN CONTACTED

The contact owns a 2011 Ford Explorer. The contact stated while driving on several occasions at various speeds, there was a sound of air coming from the driver’s and passenger’s side of the windshield. The vehicle was taken to a dealer on several occasions where it was determined that the upper ...

Mileage: 143,000

I was driving down a highway at 55 MPH and my traction control lights came on. Next my assist power steering warning light came on which was yellow. Then the red assist power steering warning came on and I lost all power steering. The dealership did confirm the problem was my steering angle sensor,...

Back up camera. when back up is engaged, picture on backup monitor is reversed, left becomes right and and right becomes left. This happened ab out two months ago and will happen every time shift is placed in reverse. This is a safety issue and particularly for my wife because she always depends on ...

Power steering has gone out on car. There was a previous recall but I was told it has expired. I am not over the miles allowed to claim the recall on the power steering. It is not safe to drive this car without properly being fixed. The recall should still be applied regardless of its expiration as ...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 35 MPH, the steering wheel failed to move as intended. The service power steering now warning light illuminated. The contact merged to the side of the road. The vehicle was towed to the contact's place of business and ha...

Mileage: 168,281

While driving down the highway, the power steering quit working totally. Causing me to go off the road into the ditch. There was a recall on the power steering gear that ford refuses to fix. They state it was fixed with a power steering module reset that did not.

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 58,519

Referencing Recall 24V031: A and B Pillar trim clips fail and cause cover to fly off while driving. * Puts driver and others at risk by part releasing from clips and flying off while driving. * I just lost my 4th one and have been waiting for parts at Corning Ford (530-824-5434) to fix this issue si...

In the 2021 Ford Explorer there are multiple leaks due to rain / water damage. The back of the trunk has a leak that has water running down the side into the third row seat it causes rust on to the spare tire, it’s causes fog to be on the inside of the car causing issues to see. There is also lea...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the exterior A-pillar Trim detached. No warning light w...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehilce was taken to the local dealer where the exterior A-pillar trim was rem...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70-72 MPH, the contact heard an abnormal popping sound, and the driver's side wi...

Mileage: 110,000

Power windows and power mirror buttons stopped working and then “Service power steering now” message came on and the steering wheel is locked and very hard to turn. The electrical wiring for the windows run through the power steering gear. The vehicle has not been inspected or repaired

Power windows and power mirror buttons stopped working and then “Service power steering now” message came on and the steering wheel is locked and very hard to turn. The electrical wiring for the windows run through the power steering gear. The vehicle has not been inspected or repaired

Burnt exhaust smell in cabin after hard acceleration. The smell is overwhelmingly bad causing nose and eye burning and coughing. To remedy the smell the windows have to be rolled down to air out the cabin.

On or around December 15 while driving I lost the ability to steer the car without using considerable strength

I was on the highway and my whole steering went out and I bought the vehicle 2 years ago and learned today there was a recall in the steering gear and I need to know what I can do because I have 3 children one with down syndrome and we need to have a vehicle that is safe Please help.

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver's side windshield trim detached and flew off the vehicle. The contact stated that shortly afterwards, the passenger's side windshield trim fractured. The vehicle was taken to an independent me...

The contact owns a 2011 Ford Explorer. The contact stated that on several occasions when the vehicle was started, the steering wheel was intermittently firm. Additionally, the contact stated that while the vehicle was parked, the steering wheel locked. The contact stated that the following day while...

Mileage: 103,500

I was driving 68 MPH down the highway when my car threw a Power Stearing Assist Fault, I almost hit head on with a Semi but was able to hit my E break and put the car in neutral to get back over to my side fo the road. I had to have the car towed, my mechanic said there was a recall on the Electric ...

The recall for my 2011 Ford Explorer (Manufacturer Recall Number: 24S02, NHTSA Recall Number: 24V031) remains unresolved because Ford has not supplied the necessary parts to local dealerships, despite the official recall documentation stating, "Parts are now available to repair your vehicle." Ford c...

As I was driving, a “service Power steering” warning came on along with another warning about my power assist being lost. I have taken my car to see a mechanic a total of 4 times for this same issue and need answers or reimbursement.

As I was driving, a “service Power steering” warning came on along with another warning about my power assist being lost. I have taken my car to see a mechanic a total of 4 times for this same issue and need answers or reimbursement.

As I was driving, a “service Power steering” warning came on along with another warning about my power assist being lost. I have taken my car to see a mechanic a total of 4 times for this same issue and need answers or reimbursement.

The contact owns a 2011 Ford Explorer. The contact stated that the vehicle had experienced a loss of power steering functionality intermittently. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed; however, the failure progressively worsened. The cont...

Mileage: 200,000

Complaint Regarding Lack of Recall Parts Availability for Manufacturer Recall Number: 24S02, NHTSA Recall Number: 24V031 Dear National Highway Traffic Safety Administration, I am writing to formally report an issue regarding the unavailability of parts necessary to complete the safety recall repai...

The contact's son owns a 2011 Ford Explorer. The contact stated while driving at various speeds, the steering wheel intermittently became stiff and excessive force was needed to steer the vehicle. The contact stated that the "Service Power Steering Now" message was displayed. The vehicle was taken t...

Mileage: 170,000

The exterior A-pillar trim panel on my 2011 Ford Explorer has detached multiple times while driving. The first incident occurred when the original panel flew off into traffic, creating a safety hazard for other road users. Since then, I have been using a temporary replacement panel, which also conti...

The exterior A-pillar trim panel on my 2011 Ford Explorer has detached multiple times while driving. The first incident occurred when the original panel flew off into traffic, creating a safety hazard for other road users. Since then, I have been using a temporary replacement panel, which also conti...

The contact 2011 Ford Explorer. The contact previously received notification of NHTSA Campaign Number: 14V286000 (Steering), and the vehicle was taken to the dealer, and the contact was informed that the recall repair did not need to be performed because the vehicle was not experiencing the failure....

Mileage: 65,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Mileage: 146,682

I have a vehicle recall on the Electronic Power Steering System for my Ford Explorer that my dealership is refusing to fix. They allegedly fixed it once but it is not working and is extremely dangerous. Ford says this: What I show for the EPAS steering, it's recall 14S06C. I show that this recall ...

The contact owns a 2011 Ford Explorer. The contact stated that while his fiancé was driving 45 MPH, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The "Service Power Steering" message was displayed. The driver wa...

The rack and pinion has gone out on my 2011 ford explorer limited. It is available for inspection. My safety was at risk, it went out when I pulled out of a gas station after getting gas causing me to almost crash into another car. Dealerships claim to not be able to replicate the issue even though ...

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the front windshield trim on the driver’s and the passenger’s side trims detached. The contact stated that due to the failure when it rained, the water filled up in the floorboard of the vehicle. The...

Mileage: 100,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at approximately 30 MPH, the steering wheel became difficult to turn. The contact pulled over and stopped, turned off and restarted the vehicle several times, and the steering functionality returned. The contact stated no warnin...

Mileage: 91,260

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur...

Pursuant to the attached pdf file this relates to component parts of the air bag system. When these connections fail or have an issue it disables all of the safety features in the vehicle related to the air bag system and will prevent airbag deployment or any operation in a crash. This has been an...

The contact owns a 2011 Ford Explorer. The contact stated that the son was driving and accelerating from a stop light the power steering suddenly failed causing the vehicle to "jerk" to the right. During the failure, the "power steering" warning light was illuminated. The contact stated that the fai...

Mileage: 226,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed around a curb, the power steering had failed and the steering wheel had become difficult to steer. In addition, the contact had crashed under a bridge and the front passenger side tire had blown. The...

Mileage: 150,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver’s and passenger’s side front windshield exterior A-pillar trims detached and flew off the vehicle. In addition, the contact stated that the failure had started two years ago, and the vehic...

Mileage: 96,000

I have a recall 24V031 letter dated February 2024. I called and got an appointment for 7 Aug, showed up at the dealership, just to get turnaround and was told that they don’t have the glue to fix the recall. No phone calls or text received to let me know that my appointment was canceled due to thi...

The steering assist warning light came on and I was going 20 miles an hour as I had just pulled out of my driveway. Prior to this no warning labels about steering had happened. Tire sensor fault had been on but all my warning lights have been on since I recently bought the car from a family member....

For about 1 month when I turned ignition on to pull off my steering would lock then once I started off it would be fine. I was driving from work and the steering completely locked up. And now the steering has completely went out. I am aware of the recall. And when Ford pulls up my vin it is part of ...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts would not be available until 2025. The contact stated...

Mileage: 230,000

The power steering system fault failed .Yes, the power steering system is available for inspection upon request.The failure of the power steering system put my safety and the safety of others at risk because it became extremely difficult to steer the vehicle, especially at low speeds, which could ha...

See attached document for complaint.

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not y...

Mileage: 200,000

Driving and B pillar on the driver side came off my vehicle. Then later while driving the B pillar broke while driving down the interstate, luckily no one got hurt when it broke in half. Now I have it taped up so water doesn’t go into my vehicle.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the "Power Steering Assist Fault," message was displayed after which the contact became aware that the electronic power steering was not functioning properly. The contact stated that extra effort wa...

Mileage: 134,000

My vehicles EPAS is failing. This happened while I was diving down the road. the Ford motor company is aware of the issue. In the past they did a CSP for the issue. That CSP has expired. The issue has not been resolved and they will do nothing to resolve the issue.

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacture...

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 35 MPH, several unknown warning lights illuminated. The contact stated that the power steering assist also failed to operate as needed. The contact drove the vehicle back to the residence and turned off and restart...

Mileage: 129,000

The contact owns a 2011 Ford Explorer. The contact stated that while pulling out of a parking lot, the power steering function became inoperable, and the steering wheel failed to respond as needed. The contact stated that the traction control and power steering warning lights were illuminated. The p...

Mileage: 109,000

While driving the B pillar broke and flew off. Now I have it taped up so nothing will get into my car (like rain) and so nothing else falls off.

The contact owns a 2011 Ford Explorer. The contact stated while driving 30 MPH, the vehicle lost power steering functionality. The message "Power Steering Assist Fault" was displayed. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle, and the...

Mileage: 170,000

Power Steering just went out with no warning. Plus 3 other failures Service advance Trac Power Steering fault and Terrain Management Fault. All these occurred at the same time.

Power Steering just went out with no warning. Plus 3 other failures Service advance Trac Power Steering fault and Terrain Management Fault. All these occurred at the same time.

Power Steering just went out with no warning. Plus 3 other failures Service advance Trac Power Steering fault and Terrain Management Fault. All these occurred at the same time.

The contact owns a 2011 Ford Explorer. The contact stated that while driving on several occasions at various speeds, the steering wheel became very firm. The power steering assist fault warning light was illuminated. The vehicle was steered to the side of the road where the doors were opened and the...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 19V435000 (Suspension) and the vehicle was taken to the dealer for the recall repair. The contact stated that while driving out of the dealer lot, the steering failed to function as intended. The cont...

Mileage: 110,304

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 19V435000 (Suspension) and the vehicle was taken to the dealer for the recall repair. The contact stated that while driving out of the dealer lot, the steering failed to function as intended. The cont...

Mileage: 110,304

The contact owns a 2011 Ford Explorer. The contact stated that the vehicle intermittently lost power steering functionality. The blind spot sensors also displayed an error message on the instrument panel. The contact stated that the traction control and several other electrical systems failed interm...

Mileage: 75,000

The contact owns a 2011 Ford Explorer. The contact observed that the door panel was separating from the door frame on the driver's side. The contact stated that the panel was separating from the middle of the panel and was creating a gap from left to right. The contact stated that the gap had trappe...

Mileage: 147,000

While driving in the rain, I lost power steering and had several unrelated waring lights come on. Dash lights flickered. Engine continued to run normally but warning lights came on and off. I was able to drive to a safe location and turn the car off. When I restarted the car everything was normal ...

While driving in the rain, I lost power steering and had several unrelated waring lights come on. Dash lights flickered. Engine continued to run normally but warning lights came on and off. I was able to drive to a safe location and turn the car off. When I restarted the car everything was normal ...

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the vehicle was difficult to steer. The vehicle was taken to the dealer where it was diagnosed with steering gear failure. The c...

Mileage: 107,000

The steering rack and pinion failed causing our steering wheel to lock while driving. This was a major safety risk/hazard for my family, me, and other drivers on the road. We lost all steering capabilities, something we'd never experienced before. This could have caused an accident leading to seri...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering failed to function as intended. The contact stated that while reversing out of a parking area, the steering wheel was difficult to turn. The contact stated that the power steering malfu...

Mileage: 195,468

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 30 MPH and making a left turn, the power steering and 4WD suddenly failed, causing the steering wheel to become difficult to turn in either direction. The 4WD was independently deactivated. During the failure, the ...

Mileage: 110,000

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 30 MPH and making a left turn, the power steering and 4WD suddenly failed, causing the steering wheel to become difficult to turn in either direction. The 4WD was independently deactivated. During the failure, the ...

Mileage: 110,000

Steering Fault Service Now" with no symptoms. Then, a minute later the steering locked up and ran myself and my two little kids off the road. Then when I turned my car off. I started it back up and then the steering was fine. Then 3 days later it locked up again driving down the highway. Thank God I...

The contact owns a 2011 Ford Explorer. The contact stated that while his daughter was driving at various speeds, the engine overheated. The contact stated that the water pump was leaking, and the contact replaced the water pump himself. No warning lights were illuminated. The contact stated that the...

Mileage: 200,000

The contact owns a 2011 Ford Explorer. The contact stated that after restarting the vehicle, the "Service Power Steering Now" message was displayed, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufactur...

Mileage: 160,000

The contact owns a 2011 Ford Explorer. The contact stated while driving 35 MPH, the vehicle lost power steering functionality. The contact stated that the vehicle was difficult to maneuver. The power steering assist warning light was illuminated. The vehicle was towed to the residence. The dealer wa...

Mileage: 146,000

The contact owns a 2011 Ford Explorer. The contact stated while driving 35 MPH, the vehicle lost power steering functionality. The contact used excessive force to pull to the side of the road. The power steering failure and Service Power Steering messages were displayed. The vehicle was towed to the...

Mileage: 114,401

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf...

Mileage: 188,000

My son was on the highway and his Ford Explorer 2011 just stopped, he could have been killed! He was able to get off safely and had car towed. Our mechanic told us today it is the Water Pump leakage and we need to take to Ford. We called Ford and they said at least $5,000 to repair possibly more. Th...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact stated that four unknown messages were displayed. The vehicle was taken to an independent mechanic, who diagnosed a power steerin...

Mileage: 200,000

The contact owns a 2011 Ford Explorer. The contact stated that while observing the vehicle, the A-pillar trim on the driver's and passenger's sides was detaching. The contact stated that there was water leaking inside the vehicle on both the driver's and passenger's side. The contact stated that mol...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The power steering assist fault warning light was illuminated. The failure had occurred several times; however, the power steering was reset independen...

Mileage: 147,000

The contact owns a 2011 Ford Explorer. While the contact's wife was driving at a moderate rate of speed, the power steering assist failed to operate as needed. The contact was unaware of any warning lights being illuminated. Due to the failure, the contact's wife used excessive force to steer the ve...

Mileage: 170,000

Vehicle became very hard to steer and warning lights came on warning of steering module failure.

Vehicle became very hard to steer and warning lights came on warning of steering module failure.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist warning light was illuminated. The vehicle w...

Mileage: 170,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist warning light was illuminated. The vehicle w...

Mileage: 170,000

Hidráulic problem

Hidráulic problem

Hidráulic problem

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 60 MPH, she observed an unknown noise from the outside of the vehicle. The contact stated that when she opened the driver's do...

Mileage: 200,373

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 60 MPH, the exterior A-Pillar trim detached from the vehicle on the highway. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet availab...

The airbag warning light keeps coming on after continued checks and fixes. The dealership zip tied connector c211 and the light went off for a bit then came back on, the seat belt has been replaced but the light came back on, and all other components have been checked but no matter what the fix the ...

The airbag warning light keeps coming on after continued checks and fixes. The dealership zip tied connector c211 and the light went off for a bit then came back on, the seat belt has been replaced but the light came back on, and all other components have been checked but no matter what the fix the ...

The contact owns a 2011 Ford Explorer. The contact stated while driving at approximately 75 MPH, the power steering assist fault message was displayed, and the steering wheel was very difficult to turn. The contact was able to stop the vehicle, and the vehicle was turned off and restarted and regain...

Mileage: 108,045

Power Steering quit working in a sharp turn. No accident occurred. No prior issue. Recall 14so6 was performed on 2/06/2015 under 15no1. But at the time of recall it did not present any codes and they skipped replacing whole steering gear and hardware. Currently it is presenting code U3000:49-08 ...

The internal water pump failed in my 2011 Ford Explorer without any warning signs and the coolant then leaked into my engine causing catastrophic engine failure. We were driving on a busy highway and the Ford Explorer simply started shutting down in the left lane. Nothing would happen when I pushe...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at approximately 75 MPH, the driver's side A-Pillar Trim flew off hitting the driver's side mirror and cracked the mirror and casing. The vehicle was taken to the residence. The contact received notification of NHTSA Campai...

Mileage: 229,000

2011 Explorer, 102,000 miles. Power steering light would occasionally come on upon starting the car and would reset itself after turning the car off and back on. September 2023 upon starting the car the power steering would not fix itself so it was towed to a mechanic. He repaired the power steering...

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf...

Mileage: 160,000

Driver side window panel flew off during my drive on the interstate directly after I noticed it being loose for the first time. 3rd row seatbelts leak when it rains on both sides. Rear backup camera is opposite/flipped and goes in and out. Trunk will close on you after opening it up with the car not...

Driver side window panel flew off during my drive on the interstate directly after I noticed it being loose for the first time. 3rd row seatbelts leak when it rains on both sides. Rear backup camera is opposite/flipped and goes in and out. Trunk will close on you after opening it up with the car not...

Driver side window panel flew off during my drive on the interstate directly after I noticed it being loose for the first time. 3rd row seatbelts leak when it rains on both sides. Rear backup camera is opposite/flipped and goes in and out. Trunk will close on you after opening it up with the car not...

The contact owns a 2011 Ford Explorer. The contact stated that while the windshield wipers were in the on position, the wipers went off the vehicle and had to be pushed back into place. There was an unknown yellow warning light illuminated. The contact stated that while making a turn, the driver's a...

Mileage: 104,000

The contact owns a 2011 Ford Explorer. The contact stated that while the windshield wipers were in the on position, the wipers went off the vehicle and had to be pushed back into place. There was an unknown yellow warning light illuminated. The contact stated that while making a turn, the driver's a...

Mileage: 104,000

The contact owns a 2011 Ford Explorer. The contact stated that while the windshield wipers were in the on position, the wipers went off the vehicle and had to be pushed back into place. There was an unknown yellow warning light illuminated. The contact stated that while making a turn, the driver's a...

Mileage: 104,000

The contact owns a 2011 Ford Explorer. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" message was displayed, after which the contact became aware that the electronic power steering was not functioning as needed. No warning lights were illuminated. The vehicle wa...

Mileage: 184,000

I own a 2011 Ford Explorer Limited with 150K miles. The Power Steering Assist light has come on a number of times. Typically when I first start the car and start to move. It has however failed 3 times while driving in traffic. I shut off the car and restart it and it clears and is drivable again. To...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the "Steering Fault," message was displayed, and the electric power steering assist was not operating properly. The contact was able to pull to the shoulder of the roadway, and after restarting the ...

Mileage: 134,000

The contact owns a 2011 Ford Explorer. The contact stated that the low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked and the oil sending unit was damaged. The dealer informed the contact that the engine...

Mileage: 122,000

The contact owns a 2011 Ford Explorer. The contact stated that the low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked and the oil sending unit was damaged. The dealer informed the contact that the engine...

Mileage: 122,000

Over the past couple of years the steering wheel has locked. But would reset if turned off and on. The traction light also engaged temporarily and later went off. When I took my vehicle in to the dealership at Blue Springs Mo Ford on [XXX] for service and diagnostic they indicated a sensor and/or st...

Over the past couple of years the steering wheel has locked. But would reset if turned off and on. The traction light also engaged temporarily and later went off. When I took my vehicle in to the dealership at Blue Springs Mo Ford on [XXX] for service and diagnostic they indicated a sensor and/or st...

Over the past couple of years the steering wheel has locked. But would reset if turned off and on. The traction light also engaged temporarily and later went off. When I took my vehicle in to the dealership at Blue Springs Mo Ford on [XXX] for service and diagnostic they indicated a sensor and/or st...

We were driving down the road and lost complete control of steering. Me and my family's safety as well as other drivers on the road was very much at risk as we lost steering at 60 miles per hour. The problem was reproduced and there was a recall issued 14s06 but Ford Motor Company will not repair...

The contact owns a 2011 Ford Explorer. The contact had received a recall notification two years ago for the power steering. The vehicle was taken to the dealer and the contact was informed that because there were no codes displayed, to bring the vehicle back when the code displayed. The contact stat...

Mileage: 128,037

This is the second complaint for my 2011 Ford Explorer for the same issue: steering rack. I replaced my seering rack at a cost of 3K. Drove it a day and had a failure again. New Motorcraft part as I was told from the dealer. The NHTSB had Ford issue a recall some metal A-Frame issue but not one for ...

The fuel sending unit goes bad due to the split tank and differential and drive train have to be taken apart and dropped in order to change. Costing over $1,000.00. You can not go under half a tank of gas and if you do you just run out of gas immediately causing you to stop on highways side roads ...

My car show me warning Power steering assist fail Now my car not drive because cant turn right or left is too hard Engine and transmission is ok Power steering recall was in past Now I try get help from dealer they say not recall for steering is weird Epas 15N01 recall Still original parts on ...

My car show me warning Power steering assist fail Now my car not drive because cant turn right or left is too hard Engine and transmission is ok Power steering recall was in past Now I try get help from dealer they say not recall for steering is weird Epas 15N01 recall Still original parts on ...

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. There was no warning light illuminated. The vehicle ...

Mileage: 113,000

The contact owns a 2011 Ford Explorer. The contact stated that upon start of the vehicle, the power steering assist warning light appeared on the instrument panel. Despite the failure, the contact drove the vehicle to the dealer where the vehicle was diagnosed with a defective power steering module ...

Mileage: 111,300

While driving my 2011 Ford Explorer at 60 mph I received a indicator stating service steering system soon. My concern was making sure I was able to still steer the vehicle to a safe location. I was still able to steer the vehicle and headed to the nearest parking lot to hopefully reset the system by...

While driving my 2011 Ford Explorer at 60 mph I received a indicator stating service steering system soon. My concern was making sure I was able to still steer the vehicle to a safe location. I was still able to steer the vehicle and headed to the nearest parking lot to hopefully reset the system by...

Husband started vehicle, and, as he started backing out of garage, warning chime sounded, and "Electronic Power Steering Assist Fault" message displayed on dash. Steering locked up; he was unable to turn steering wheel. He turned car off and restarted, thinking possible computer error. No further...

The contact owns a 2011 Ford Explorer. The contact stated while driving 10 MPH and making a left turn into the parking lot, the steering wheel became difficult to turn with the power steering assist warning light illuminated. The vehicle was towed to the residence and then to a local mechanic. The v...

Mileage: 198,000

I am the owner of a 2011 Ford Explorer Limited that recently developed a power steering issue. We have only owned the vehicle 6 months and there's under 95,000 miles on it. The (2) recall notices that went out in 2014 were unknown to us at the time, because we just bought the SUV in 2023. Since it a...

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel was inoperable and difficult to steer. The contact stated that several unknown warning lights were illuminated. The contact drove the vehicle to the residence unrepaired. The contact s...

Mileage: 114,000

The contact owns a 2011 Ford Expedition. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The contact stated that an unknown warning light was illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an indepen...

2011 Ford Explorer - trim around the windshield has separated and pieces have disconnected when driving. Sections become loose and are slapping the windows which is a driving distraction. Will windshield be secure if trim around edges comes off?

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V746000 (Suspension). The contact stated that on two occasions while driving approximately 40 MPH, the steering wheel seized. The contact stated that the vehicle began jerking to the right. The vehic...

Mileage: 205,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V746000 (Suspension). The contact stated that on two occasions while driving approximately 40 MPH, the steering wheel seized. The contact stated that the vehicle began jerking to the right. The vehic...

Mileage: 205,000

The contact owns a 2011 Ford Explorer. The contact stated that while starting the vehicle, the Electric Power Steering Assist message was displayed. The vehicle was towed to the dealer, where it was diagnosed that the power steering gear needed to be replaced. The vehicle was not repaired. The manuf...

Mileage: 180,000

Started vehicle & "Power steering assist default" warning light came on. All steering ability was lost, vehicle was rendered unsafe to operate.

Power Steering Assist Fault light came on signaling loss of power steering when starting the vehicle last week. It is not being driven due to no power steering. Fortunately it was not being driven at the time but could have resulted in inability to steer in traffic. The vehicle has not been inspecte...

While driving the vehicle on a busy street, proceeded to steer car to turn at an intersection and the steering started failing and was extremely hard to steer. The message appeared electronically, saying service power steering now and car then shut down. We immediately got car to independent mech...

While driving the vehicle on a busy street, proceeded to steer car to turn at an intersection and the steering started failing and was extremely hard to steer. The message appeared electronically, saying service power steering now and car then shut down. We immediately got car to independent mech...

Going down road about 40 mph when power steering was lost with lots of warning.

The contact owns a 2011 Ford Explorer. The contact stated that electronic power steering intermittently failed to operate as needed. The power steering malfunction warning light was illuminated. After shifting into gear, the message disappeared. While driving, the power steering was operating sluggi...

Mileage: 206,000

The contact owns a 2011 Ford Explorer. The contact stated that while the vehicle was parked, the steering wheel became inoperable. The contact stated that the power steering system fault and traction control warning light was illuminated. The vehicle had not been diagnosed or repaired by an independ...

Mileage: 98,000

The contact owns a 2011 Ford Explorer. The contact stated while attempting to make a left turn at a traffic light, the vehicle lost power steering functionality and drove straight towards oncoming traffic. The message "Service Power Steering Now" was displayed. The contact was unable to turn the ste...

Mileage: 195,600

The contact owns a 2011 Ford Explorer. The contact stated that while starting the vehicle, the message "Power Steering Default" was displayed, and the vehicle lost power steering functionality. The contact stated that she turned off and restarted the vehicle several times until the power steering be...

Mileage: 17,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the roadway. There were no warning lights illuminate...

Mileage: 158,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35 MPH while turning right and exiting a ramp, then when idle a message stated "Low Oil Pressure" illuminated on the instrument panel. Shortly after the vehicle lost motive power. A certified mechanic inspecte...

Mileage: 152,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35 MPH while turning right and exiting a ramp, then when idle a message stated "Low Oil Pressure" illuminated on the instrument panel. Shortly after the vehicle lost motive power. A certified mechanic inspecte...

Mileage: 152,000

The contact owns a 2011 Ford Explorer. The contact stated upon starting the vehicle, the steering wheel seized. The messages "Power Steering Assist Fault" and "Service Advance Trac" were displayed. The contact stated that she turned off and restarted the vehicle, and the steering wheel operated as n...

Mileage: 101,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning as needed, and the power steering assist fault message was displayed. After restarting the vehicle, the vehicle returned to...

Mileage: 114,000

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 40 MPH, the steering wheel became firm while making lane changes. The contact stated that power steering assist fault warning light was illuminated. The contact pulled over, turned off and restarted the vehicle and...

Mileage: 142,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the check charging system warning light was illuminated, and the steering wheel seized. The vehicle was taken to the dealer, where several unknown parts were replaced; however, the contact stated that wh...

Mileage: 144,000

Trim on left side A-pillar detached at highway speeds causing further damage to vehicle. The plastic trim and rubber seal detached and were damaged along with door trim and left marks on the driver window glass and upper door sash from the rubber seal.

I was driving on my way to take my kids to school and my wheel locked on me, with a warning message "power steering assist". I was in traffic turning at the red light and almost crashed into the freeway bend.

The contact owns a 2011 Ford Explorer. The contact stated while driving 25 MPH and making a turn, the steering wheel seized inadvertently while there was incoming traffic. The vehicle made a beeping sound, and the message "Power Steering Assist Fault" was displayed. The contact turned off and restar...

Mileage: 199,560

While driving the power steering locked up on me. The icon power steering assist was displayed. A updated recall is needed to fix the action to avoid damages or fatal accidents.

The contact owns a 2011 Ford Explorer. The contact stated while reversing, an alarm sounded, and the vehicle lost power steering functionality. The message "Power Steering Default" was displayed. The contact turned off and restarted the vehicle, and the steering wheel responded as needed. The contac...

Mileage: 100,000

While driving at 60 miles per hour, a warning appeared stating "service power steering soon". I immediately found a place to pull over, but within minutes, it stated "service power steering now" - the steering capability ceased and locked up. It is known this is a recall amongst the 2011 ford expl...

The contact owns a 2011 Ford Explorer. The contact stated while reversing and exiting the driveway, the power steering became inoperable, and the steering wheel locked. The vehicle was towed to the dealer and was diagnosed with steering module failure. The contact was informed that the steering modu...

Mileage: 152,000

When I turned my Ford Explorer on yesterday, the Power Steering Fault light came one. This has happened in the past, but when I shut off and restart my car, it has always reset and worked. But yesterday, it didn't reset. Besides the power steering, the Advance Trac light is also on. My blinke...

When I turned my Ford Explorer on yesterday, the Power Steering Fault light came one. This has happened in the past, but when I shut off and restart my car, it has always reset and worked. But yesterday, it didn't reset. Besides the power steering, the Advance Trac light is also on. My blinke...

While driving and making a turn, the power steering assist went out causing it to be very difficult to navigate the vehicle

The contact owns a 2011 Ford Explorer. The contact stated that on five different occasions while driving at various speeds, the power steering warning light illuminated, and the steering wheel became firm, making it difficult to steer the vehicle. The contact stated that on one occasion, the vehicle...

Mileage: 120,000

I am getting a Power Steering Assist Fault on my vehicle and do not have any steering control. This is very dangerous and happens multiple times a week. The price to fix this fault is outrageous and I cannot afford it. I have done some research on the Power Steering Assist Fault and see that it has ...

The power steering assist went out while driving and Ford has a recall for it but when I took it to the dealership (Seth wadley ford) said it’s not that part and I don’t believe them

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel became firm and difficult to maneuver. The power steering assist warning light was illuminated. The vehicle was at the dealer where it was diagnosed and determined that the power steer...

Mileage: 113,000

I was driving on interstate 95 when the trim that covers the driver's side A pillar began to flap for a few seconds before flying off the car. It smashed the B pillar and cracked it before ultimately flying directly at the car behind me narrowly missing it. It was difficult to maintain control of ...

There are exhaust gases entering the vehicle cabin. This is primarily at startup, while sitting at idle in traffic and under acceleration. After visual inspection it appears to be coming from a cracked passenger side exhaust manifold. This is an obvious safety issue and I believe it should have bee...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and difficult to maneuver. Several unknown warning lights were illuminated. The dealer was not notified of the failure; however, the vehicle was not diagnosed or repai...

Mileage: 200,000

The Electronic power steering went out for the third time while trying to park at grocery store parking lot. We have paid for 3 replacements and reprogramming now for the 3rd time it’s out again.

The Electronic power steering went out for the third time while trying to park at grocery store parking lot. We have paid for 3 replacements and reprogramming now for the 3rd time it’s out again.

The Electronic power steering went out for the third time while trying to park at grocery store parking lot. We have paid for 3 replacements and reprogramming now for the 3rd time it’s out again.

The contact owns a 2011 Ford Explorer. The contact stated while reversing out of the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. The vehicle was towed to the local service center who replaced the steering column and rear suspension t...

Mileage: 180,000

The contact owns a 2011 Ford Explorer. The contact stated while reversing out of the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. The vehicle was towed to the local service center who replaced the steering column and rear suspension t...

Mileage: 180,000

The contact owns a 2011 Ford Explorer. The contact stated upon starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to an independent mechanic on two separate occasions where the steering module and steering column were replaced; however, the failure per...

Mileage: 97,859

While operating vehicle on an interstate all power steering, advancetrac, abs, and traction controls shut down. I lost all power steering. Electronic power steering system. There is an open recall on this issue but for claims my vehicle vin is not included in said recall. I was able to get vehicle b...

I have lost all electrical power steering assist and it has become unsafe to drive. I need it fixed asap

The power steering light came on and we lost our power steering afterwards.

The Power Steering Assist Fault warning light comes on and I lose power steering. I must turn the car off to get it turned back on. I’m worried about the safety

The contact owns a 2011 Ford Explorer. The contact stated while driving 65 MPH, the power steering failed to operate as needed with the power steering and traction control warning lights illuminated. The contact called the dealer and was informed that the VIN was not under recall. Upon investigation...

Mileage: 200,000

On my 2011 Ford Explorer, the power steering went out while driving. The wheel suddenly tightened and I was unable to turn the wheel. Also, the Terrain Management Fault light and Service AdvanTrac light ignites right before the wheel stiffens. The wheel would stiffen or loosen while driving and caus...

Daughter drives this vehicle to college...4hrs via highway. On a recent trip home, her passenger side windshield trim flew off and nearly it the car behind her. I gave her a hard time about not stopping to pick it up but you can't just do that on the interstate. Looking around, we see lots of For...

The contact owns a 2011 Ford Explorer. The contact stated while driving 40 MPH, the vehicle experienced a loss of power steering assist with the power steering fault message displayed on the instrument panel. The failure occurred on two separate occasions. The vehicle was taken to the dealer, where ...

Mileage: 186,000

Light came on saying power steering assist fault

My rear view camera was replaced in August 2019 as it stopped working. It was an expensive costing $1000 to repair. It just stopped working again. Car has 100500 miles and this is excessive for what I consider a safety feature in a car this large. I was just told by Ford the backlog for a new cam...

The dash lights go off then it's says starting rebot. Air bag lights stay on. Check engine light on says miss firng. All Carfax report was forged. Dealer said needs new engine but was not told by seller. No one will fix it they say not worth the price for car. I over paid big time. Got lied too.

The dash lights go off then it's says starting rebot. Air bag lights stay on. Check engine light on says miss firng. All Carfax report was forged. Dealer said needs new engine but was not told by seller. No one will fix it they say not worth the price for car. I over paid big time. Got lied too.

The dash lights go off then it's says starting rebot. Air bag lights stay on. Check engine light on says miss firng. All Carfax report was forged. Dealer said needs new engine but was not told by seller. No one will fix it they say not worth the price for car. I over paid big time. Got lied too.

Front left window trim coming off.

March 2020, first time the Power Steering Fault message appeared on the Instrument Message Area. I have immediatly contacted Ford in Germany. They said there is no recall for my car regarding steering items. November 2020 onwards until April 2023 the message Power Steering Faul appeared every 3-6 mo...

The power steering assist of the vehicle went out while driving and warning lights came on unexpectedly. Vehicle was difficult to steer but was pulled over safely and shut off. Started engine again and issue was no longer present. Drove to mechanic who pulled the codes. Showed "Loss of Motor Positio...

The contact owns a 2011 Ford Explorer. The contact stated that the vehicle was previously repaired at the dealer under NHTSA Campaign Number: 19V435000 (Suspension); however, the failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, th...

Mileage: 126,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the Service Advancetrac warning light intermittently flash on the instrument panel. Recently, the contact stated that the warning light flashed and remained on the instrument panel and excessive force was...

Mileage: 208,000

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s wife notified the contact, and the contact was able to coast the vehicle off the road. The contact then stated that he allowed the v...

Mileage: 173,000

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s wife notified the contact, and the contact was able to coast the vehicle off the road. The contact then stated that he allowed the v...

Mileage: 173,000

I am getting intermittent warning lights pertaining to the steering assist on this vehicle. It was a prior safety recall in which ford merely reprogrammed the unit in an effort to correct the problem. According to my local dealership, it did not correct the problem and the safety concern is still re...

When driving and get up to 60mph car shakes and moves side to side hard to control.

When driving and get up to 60mph car shakes and moves side to side hard to control.

When driving and get up to 60mph car shakes and moves side to side hard to control.

The windshield trim on the driver's side flew off of the vehicle when I was traveling on the interstate (at interstate speed - about 70 mph). It did not hit another vehicle, but certainly could have if another vehicle had been to my left or close behind my vehicle. I was unable to stop and retrieve...

The electrinic power steering has failed. It just stopped working after starting the car one day. This is a repair that the dealer fixed 15 months ago, with a new part. A new electronic power steering Rack and Pinon should not last only 15 months. I have called the dealer and they say that warranty ...

I read an article online dated 1/31/23 that indicated that the NHTSA was investigating windshield trim panel issues on certain year models of the Ford Explorer. My 2011 Ford Explorer driver-side windshield trim panel flew off the vehicle while driving at highway speeds (70+ mph) on May 3, 2021, so I...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact detected an abnormal fuel odor. The vehicle was taken to an independent mechanic, who diagnosed that there was a vapor leak coming from the top of the fuel tank. The vehicle was not repa...

Mileage: 102,000

Was driving down the highway and my car lost power and put me in a very dangerous situation. Looking into the issue, i found out the waterpump was damaged in which is inside the engine and extremely expensive repairs (3000) dollars or more but the engine has been compromised with alot of coolant int...

The contact owns a 2011 Ford Explorer. The contact stated upon starting the vehicle, she noticed that the vehicle had lost power steering functionality. There was no warning light illuminated. The contact then became aware that the power steering was electric and not dependent on power steering flui...

Mileage: 120,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at an unknown speed and making a turn, the steering wheel became firm with the power steering wheel warning light illuminated. The contact pulled over and turned off and restarted the vehicle however, the failure continued. The ...

Mileage: 170,000

We got the vehicle about two years ago 2021 only had 107,000 miles on it. We were having a power steering problem but it would reset itself on and off stopped for a while came back on never got any notification about a power steering software update recall now power steering won’t turn on at all I...

I can’t control my vehicle, the steering wheel sometimes work sometimes lock that I can’t turn to right or left. Called Ford with recall recall 14 e-001 13S14. Called the dealer and now it is an extended warranty, they ask for mileage and they don’t want to update the system or replace it. I�...

I was closed to my home when my car power steering locked.

Passenger side windshield trim came off while traveling on freeway at 85 mph hit the windshield. Then about hit the car behind us and about hit a car next to us. The car is available for inspection.

Passenger side windshield trim came off while traveling on freeway at 85 mph hit the windshield. Then about hit the car behind us and about hit a car next to us. The car is available for inspection.

The contact owns a 2011 Ford Explorer. The contact stated while driving 70 MPH, the front windshield trim detached and flew off the vehicle. The dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage...

Mileage: 150,000

The contact owns a 2011 Ford Explorer. The contact stated while driving 70 MPH, the front windshield trim detached and flew off the vehicle. The dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage...

Mileage: 150,000

Driver's seat windshield panel flew off while driving. Part number BB5Z-7803145-AA

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering with the "Power Steering Assist off" and "Service Power Steering" messages displayed. The vehicle was taken to a local dealer to have the power steering c...

Mileage: 100,000

Intermittent loss of power steering assist. Car starts and steering wheel won't budge. Sometimes after a short wait, it is restored to normal. Sometimes, car must be re-started one or more times to get steering normal. So far, it has not happened while driving, but I am wary of it happening while d...

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the trim panels detached from the windshield. The vehicle was not diagnosed. The contact stated that he repaired the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The fail...

Mileage: 110,000

I was going down the road had to avoid a piece off tire so fast the steering looked on me for a second Then hit that piece. And after that the steering start getting harder to steer, made it home safely. But now I can’t drive the car because it’s hard to steer . So we have to start looking t...

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 10 MPH in a parking lot, the power steering failed. The contact stated that she stopped the vehicle, shifted to park(P), turned off and restarted the vehicle and the power steering resumed normal functionality. The...

Mileage: 129,000

The contact owns a 2011 Ford Explorer. The contact stated while driving 25 MPH, the vehicle lost power steering functionality. The contact related the failure to TSB: 13S14 (Steering). The vehicle was taken to the dealer and was diagnosed with a faulty EPAS steering gear. The vehicle was not repaire...

Mileage: 158,355

Windshield trim panels came loose and were slapping the drivers and passengers side windows. Read article in paper with 164 complaints. Cost me over $800 to replace

While traveling at freeway speeds a vibration sound could be heard around the front windshield area when a slight cross wind would occur, I was unable to locate the cause until after a couple months of this behavior the passenger side windshield trim piece suddenly departed the vehicle while traveli...

Driver’s side black plastic A pillar windshield trim piece detached as I was driving on the highway. Startled me but I kept my composure. No other damage. Piece could have hit another vehicle behind me or a motorcyclist. When I stopped I confirmed the piece missing. Seems only held on by tape and ...

I read an article about Ford Explorers and the windshield trim panels coming off. I have had to replace both sides of mine....they didn't fly off but would have if not tended too. The rubber part underneath broke into several pieces and some were missing...who knows where they went. I had...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the service advancetrac and service power steering warning lights illuminated. The contact then stated that she had to manually operate the signal arm while making left or right turns. The contact t...

Mileage: 139,000

on december of 2022 the power steering go out during I was driving with my family and the steering it was very hard to keep control of the steering I almost lost control of the vehicle the good news is no car it was around me I try to do my best to get home safety .after the mechanic diagnostic he m...

on december of 2022 the power steering go out during I was driving with my family and the steering it was very hard to keep control of the steering I almost lost control of the vehicle the good news is no car it was around me I try to do my best to get home safety .after the mechanic diagnostic he m...

Was driving on interstate and steering just went out and couldn’t turn

In a 2011 Ford Explorer the power steering failed in the driveway. it was extremely hard to turn without this function. It was taken to a Ford dealer who has confirmed that is the problem. The vehicle has 166,000 miles on it. This failure has been known for this car for quite some time. The failu...

My 2011 ford explorer steering randomly went out . As I researched I realized that there was a safety recall 14s06 for that particular car. Apparently that recall was announced in 2014( before I purchased the vehicle) the previous owner took the truck to the dealership the have the pscm checked and ...

My 2011 ford explorer steering randomly went out . As I researched I realized that there was a safety recall 14s06 for that particular car. Apparently that recall was announced in 2014( before I purchased the vehicle) the previous owner took the truck to the dealership the have the pscm checked and ...

My 2011 ford explorer steering randomly went out . As I researched I realized that there was a safety recall 14s06 for that particular car. Apparently that recall was announced in 2014( before I purchased the vehicle) the previous owner took the truck to the dealership the have the pscm checked and ...

The contact owns a 2011 Ford Explorer. The contact stated while driving 40 MPH, the "service power steering now" warning message appeared on the instrument panel. The contact used excessive force to steer the vehicle off the highway and into her husband's place of business. The contact called the de...

Mileage: 129,000

the electric power steering failed due to manufacture recall on my exact year and model

My 2011 Ford Explorer steering randomly went out . As I researched I realized that there was a safety recall 14S06 for that particular car. Apparently that recall was announced in 2014( before I purchased the vehicle) The previous owner took the truck to the dealership the have the pscm checked and ...

The contact owns a 2011 Ford Explorer. The contact stated while driving 60 MPH, the vehicle lost power steering functionality without warning. The vehicle was taken to an independent mechanic, and the contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. Th...

Mileage: 200,000

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 35 MPH, the "Service Power Steering" warning light illuminated along with several unknown warning lights. The contact stated that she was able to drive to her residence with the warning lights illuminated. The cont...

Mileage: 220,000

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 35 MPH, the "Service Power Steering" warning light illuminated along with several unknown warning lights. The contact stated that she was able to drive to her residence with the warning lights illuminated. The cont...

Mileage: 220,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard a popping sound then the vehicle stalled. The contact then stated that he attempted to restart the vehicle; however, the vehicle failed to restart. There was no warning light illuminated. T...

Mileage: 147,000

The contact owns a 2011 Ford Explorer. The contact stated while her daughter was driving approximately 10 MPH out of the driveway and entering the street, the vehicle lost power steering functionality. The contact stated that her daughter could not turn the wheel to the right or the left. The contac...

Mileage: 140,000

Driving 25mph or less coming to a stop and warning service advance track soon message appeared, advance track off idiot light then appeared on dashboard, steering suddenly harder to turn. turned car off and on, now no steering.

The contact owns a 2011 Ford Explorer. The contact stated upon pulling out of a parking space, the vehicle lost power steering functionality with the "Steering Assist Fault" message displayed. The contact stated that after he turned off and restarted the vehicle three times, the power steering opera...

Mileage: 50,000

The contact owns a 2011 Ford Explorer. The contact stated that after starting the vehicle, the steering wheel seized as the power steering assist failure warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering gear assembly needed to be replac...

Mileage: 98,500

The contact owns a 2011 Ford Explorer. The contact stated while driving 10 MPH, the steering wheel locked up. The message "EPAS Error" was displayed. The contact stated that he turned off and restarted the vehicle and the steering wheel operated as needed. The vehicle was taken to the dealer who inf...

Mileage: 152,000

The steering went

2011 Ford Explorer showed "Power Steering Assist Fault" message on dashboard pops up intermittently around 5 times in a span of 6 months of ownership. Latest occasion left driver stranded far from residence while parked since no steering can be done. Driver was put at risk of having to worry that it...

2011 FORD EXPLORER. CONSUMER STATED THAT DURING A COLLISION THE AIRBAGS DID NOT DEPLOY.

The contact owns a 2011 Ford Explorer. The contact stated that occasionally after starting the vehicle, the power steering functionality would be inoperable. The contact stated that after the vehicle warmed up, the power steering functionality would return. The contact stated that the failure was in...

Mileage: 200,000

The contact owns a 2011 Ford Explorer. The contact stated that while his son was driving at an undisclosed speed, the steering wheel became difficult to maneuver. The electronic power steering assist warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the Power...

Mileage: 106,000

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at various speeds, the power steering assist failure warning light illuminated on multiple occasions. The vehicle was taken to an independent mechanic where a diagnostic code reader was used to retrieve fault c...

Mileage: 196,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 65 MPH and making a right turn, the steering wheel suddenly became very difficult to turn in either direction causing the contact to almost lose control of the steering and crash into a second vehicle. After s...

Mileage: 200,000

The contact's husband owns a 2011 Ford Explorer. The contact stated while driving 30 MPH at night, the power steering became inoperable. A message indicating a power steering Assist Fault and the message Service Advancetrac were displayed. The steering wheel became significantly difficult to steer. ...

Mileage: 150,780

The contact owns a 2011 Ford Explorer. The contact stated that when he started the vehicle, the stability traction system, service power steering now, and power steering failure warning lights were illuminated on the instrument panel as the power steering failed. The vehicle was towed to an independ...

Mileage: 210,772

My vehicle will intermittently lose power steering control causing it to become difficult to control especially at slower speeds

Hello, FORD in Woodbridge VA. I was driving with my daughter home. And all of a sudden the steering wheel locked or got really hard to turn. I was just a block away from home thank God so I immediately pulled over. The warning sign that came up said power steering. It was after hours so the nex...

Hello, FORD in Woodbridge VA. I was driving with my daughter home. And all of a sudden the steering wheel locked or got really hard to turn. I was just a block away from home thank God so I immediately pulled over. The warning sign that came up said power steering. It was after hours so the nex...

I was driving my car and the steering went out completely with little warning. A light came on that said "Service power steering soon" and within 2 minutes the steering went completely out.

9/25/22 My 2011 Ford Explorer xlt would start jerking when pushing on the gas paddle and then would start losing speed or power. Today is the third day this has happened so I looked on YouTube and entered my symptoms of my car and it suggested it could be my (electronic position sensor). And YouTube...

I was driving down the highway going 60mph when my steering wheel locked up and I wasn't able to steer the car and had to hit the brakes and try to pull over so I didn't cause a car accident. It has also locked up several times while driving it in town also

The contact owns a 2011 Ford Explorer. The contact stated while driving 55 MPH, the message “Service Power Steering Now” was displayed and the steering wheel lost power steering functionality. The contact stated that she was able to make a turn by using physical strength to steer the vehicle whi...

Mileage: 145,000

While driving on a busy road. My ford explorer suddenly died. I was driving with my children. The water pump suddenly went bad causing my engine to seize. This is the second time that I have had to replace the water pump and in which I have almost been part of an accident. The repairs have been very...

The contact owns a 2011 Ford Explorer. The contact stated while his wife was driving 30 MPH, the vehicle lost power steering functionality with the Power Steering Assist fault message displayed. The contact was able to pull over to the side of the roadway and the vehicle was towed to the dealer. The...

Mileage: 130,000

The contact owns a 2011 Ford Explorer. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. While driving, the steering wheel was very difficult to turn. The contact called the local dealer and was informed that the vehicle was out of warranty. T...

Mileage: 162,893

The contact owns a 2011 Ford Explorer. The contact stated while exiting a parking area, the steering wheel became difficult to turn. The contact stated the power steering assist fault and the service advancetrac warning lights were illuminated. The contact stated that she turned off and restarted th...

Mileage: 162,076

The contact's girlfriend owns a 2011 Ford Explorer. The contact stated that while his girlfriend was driving 30 MPH, the power steering assist failed with the stabilitrak warning light illuminated and a warning sensor chiming. His girlfriend pulled over and restarted the vehicle and was able to resu...

Mileage: 130,000

Was driving and the steering stopped working and locked the power steering light came on and so did the traction control light.

Electric power steering failed without any warning. Ford HAD a voluntary recall, but as a second owner I did not get any notification. As vehicles are supposed to exceed 100k miles this is disturbing (like iPhone battery fiasco). Electric steering is nearly impossible to drive and being thIs is a KN...

Electric power steering failed without any warning. Ford HAD a voluntary recall, but as a second owner I did not get any notification. As vehicles are supposed to exceed 100k miles this is disturbing (like iPhone battery fiasco). Electric steering is nearly impossible to drive and being thIs is a KN...

Electric power steering failed without any warning. Ford HAD a voluntary recall, but as a second owner I did not get any notification. As vehicles are supposed to exceed 100k miles this is disturbing (like iPhone battery fiasco). Electric steering is nearly impossible to drive and being thIs is a KN...

Driving along and the power steering assist went out. I called dealer and they said if it was over 10 years they didnt have to repair it. According to your website, It has a 15 year window. Please advise

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. The power assist warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the Electric Power Steering (EPS) needed to be...

Mileage: 80,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35-40 MPH, the vehicle lost power steering functionality. The contact stated that the vehicle was difficult to control. While her son was driving at an unknown speed, the steering wheel was difficult to turn. ...

Mileage: 195,000

Los steering control

Power steering suddenly went out 3 times in a 30 min period while driving at a low rate of speed. Error appeared on dash when fault occurred. After restarting engine error went away and had power steering.

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality. The driver was able to continue driving the vehicle. The contact stated that the power steering warning light was illumi...

Mileage: 68,000

2011 FORD EXPLORER. CONSUMER WRITES IN REGARD TO STEERING WHEEL LOCKING UP WHILE DRIVING. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHEN THE FAILURE OCCURS, A WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY.

2011 FORD EXPLORER. CONSUMER WRITES IN REGARD TO STEERING WHEEL LOCKING UP WHILE DRIVING. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHEN THE FAILURE OCCURS, A WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY.

I was driving out of my driveway and the power steering froze. There was no warning. I ended up hitting the rear of another car I have in my driveway. Luckily nobody was in the vehicle. A light then cam on to see your dealer! I see there was a recall by Ford of the power steering, but that reca...

The power steering suddenly went out. A "power steering assist fault" warning light came on. No power assist was available and the vehicle became extremely difficult to steer. Fortunately, I was traveling at a low rate of speed and was able to safely steer off the road.If this had occurred while tak...

Power steering randomly shut off while I was driving.

I was driving on the highway and the steering wheel locked on me. He was hard to turn and I also hit another car in the back.

I was driving on the highway and the steering wheel locked on me. He was hard to turn and I also hit another car in the back.

The power steering failed while pulling into parking spot and garage approx 5 times in the last few months.

I keep losing my power steering. i called ford and they told me the recall to fix it was out dated . this could cause an accident . and shouldnt have a time line to have it fixed . It has happened several times the last year

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was towed to the dealer where it was diagnosed that the power steering assist needed to be replaced. The vehicle was not repaired...

Mileage: 200,000

The contact owns a 2011 Ford Explorer. The contact stated while his wife was reversing out of a parking lot, the steering wheel seized. The contact stated that the power steering assists warning light was illuminated. The contact also stated he was unable to move the steering wheel. The vehicle was ...

Mileage: 88,000

The electric power steering continuesly Fails. The chain driver water pump failed while driving almost causing an accident with me and my son.

The electric power steering continuesly Fails. The chain driver water pump failed while driving almost causing an accident with me and my son.

Upon starting the SUV an alert appeared stating “power steering assist failure” appeared. Attempted to reset the sensor multiple times with no success. It was impossible to move the steering wheel. Thankfully I wasn’t driving given I drive the highway everyday too and from work or I could have...

The contact owns a 2011 Ford Explorer. The contact stated while his niece was driving at an unknown speed, the vehicle lost power steering functionality. The contact stated that the electric power steering assists warning light was illuminated. The contact pulled over, turned off, and restarted the ...

Mileage: 44,000

I started the car and started to go then the car could not be steered and a warning came on that said "power steering assist fault". The steering wheel was impossible to turn and if this had happened in traffic or the freeway at a higher speed I could have been easily killed. Now every time the car ...

while driving on the interstate my power steering went completely out and on the dash board the power steering assist light came on...scared me to death as coudnt steer. took off work next day and took to dealer said not under warranty bc i have 144k miles and is 11 years old and warranty was unde...

The contact owns a 2011 Ford Explorer. The contact stated while driving at various speeds, the vehicle lost power steering functionality with the power steering assist warning light illuminated. The vehicle was taken to a dealer and was diagnosed with steering gear malfunction. The manufacturer was ...

Mileage: 105,000

Power steering & terrain assist fault would occasionally pop up and lock my steering wheel up. which I would just turn my car on & off to make go away.Only one day in mid turn it came on locked my steering wheel up was side swiped right into a pole. Not only was my car physically damaged but my 4 yr...

The contact owns a 2011 Ford Explorer. The contact stated while driving at various speeds, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not...

Mileage: 80,000

While driving, my steering column locked and an error message saying power steering assist failure alerted. I immediately stopped, attempted to start the car 4 times and the steering column would not move. There is a recall for this same problem from March 2014. Ford is saying that the recall for th...

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 40 MPH, the vehicle lost power steering functionality. The vehicle was difficult to turn to the left or the right. The contact stopped the vehicle safely in the middle of the road. The contact stated that the power...

Mileage: 156,000

The contact owns a 2011 Ford Explorer. The contact stated that while a friend was driving approximately 45 MPH, the driver inhaled an excessive amount of carbon monoxide. The friend accidentally drove into a ditch. The vehicle was pulled out of the ditch by nearby residents. The driver was not injur...

Mileage: 168,000

The contact owns a 2011 Ford Explorer. The contact stated while driving 55 MPH, the steering wheel seized with the power steering assist warning light illuminated. The contact pulled over to the side of the road, turned off and then restarted the vehicle and drove to her residence. The vehicle was l...

Mileage: 157,000

Power steering and terrain management system failure. Power steering assist failure has happened upon starting vehicle a few times but has reset after restarting. There is a recall for this but apparently not for my VIN

Loss of electric power assist, Backed out of drive and could not steer, was locked up. Pulled back in drive. Called wrecker and had taken to Ford. Ford states this is not covered due to it being a warranty out of date issue so repair will be at our cost.

NO INCIDENTS YET. I HAVE HAD A POWER STEERING FAULT WARNING CAME ON. IT IS OFF NOW I HAVE CONTACTED FORD IN DETROIT, RECALL EXPIRED EVENTHOUGH MY CAR HAS ONLY 124,100 MILES ON IT.IT WILL COST ME $2300. TO FIX IT WHICH I DO NOT HAVE. I WAS NEVER TOLD ABOUT A RECALL ON THIS. I PURCHASED THIS USED CAR ...

NO INCIDENTS YET. I HAVE HAD A POWER STEERING FAULT WARNING CAME ON. IT IS OFF NOW I HAVE CONTACTED FORD IN DETROIT, RECALL EXPIRED EVENTHOUGH MY CAR HAS ONLY 124,100 MILES ON IT.IT WILL COST ME $2300. TO FIX IT WHICH I DO NOT HAVE. I WAS NEVER TOLD ABOUT A RECALL ON THIS. I PURCHASED THIS USED CAR ...

NO INCIDENTS YET. I HAVE HAD A POWER STEERING FAULT WARNING CAME ON. IT IS OFF NOW I HAVE CONTACTED FORD IN DETROIT, RECALL EXPIRED EVENTHOUGH MY CAR HAS ONLY 124,100 MILES ON IT.IT WILL COST ME $2300. TO FIX IT WHICH I DO NOT HAVE. I WAS NEVER TOLD ABOUT A RECALL ON THIS. I PURCHASED THIS USED CAR ...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 45 MPH, the engine temperature hot warning light illuminated as the vehicle began to stall. The contact pulled off to the side of the road as a white smoke started coming from the vehicle. The contact waited for the vehi...

Mileage: 185,000

my 2011 Ford Explorer has had issues with the steering locking up. A number of times I've been able to "reset" it by turning the car off and on. Over time this has happened more often and requiring a number of cycling of the car on and off. These are have an associated alert Power Assist System ...

Current owner purchased this vehicle used. Power steering has failed and after researching recall history it was discovered that this is a long known problem under Fords recall 14S06 and supplement 15N01. Ford will not honor the recall because the vehicle is now at 165,000 miles. Why should the curr...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering became inoperable. The power steering and service traction warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the power steering gear...

Mileage: 137,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle stalled. The low coolant message was displayed. The contact was able to pull off to the side of the road. The contact called the local dealer but the vehicle was not diagnosed or repaired. Th...

Mileage: 113,000

Airbag fault

The contact owns a 2011 Ford Explorer. The contact stated that the power steering malfunction warning light was illuminated. The contact stated that while driving, the steering wheel locked up and the steering wheel was difficult to turn. The vehicle was taken to the local dealer where it was diagno...

Mileage: 83,242

The contact owns a 2011 Ford Explorer. The contact stated while his wife was driving at approximately 60 MPH, the vehicle lost power steering functionality. The driver was able to safely pull over and stopped the vehicle. The contact stated that the hydraulic system failure warning light was illumin...

Mileage: 148,000

There is a recall for 2011-2014 Ford Explorers for the "Power Steering assist fault". My 2011 Ford Explorer is having this exact problem, however after taking it to a Ford dealership, I was told. YES there is a recall, but my vehicle was left off the list. This is 100% unfair. You have a recall for ...

There is an issue with the power steering and the system on the vehicle states that there is a “power steering assist fault” and “terrain assist fault”. This issue completely locks my steering wheel to the point where it is impossible to turn. The concerning part of this issue is that there ...

Powering Steering assist fault light came on in my 2011 Ford Explorer . It is a recall for 2011 For Explorer, however my vehicle is not on the list. If this is a problem with 2011 Ford Explorers, it isn't fair to leave my vehicle off the recall list.

Every time we put the car in park, it would not register that it was in park and warning kept flashing that said shift to park. We had to just turn off the car most of the time and sometimes wiggling the shifter would work any time the "Not in Park" sign comes on when I know the gear is in park. I b...

Every time we put the car in park, it would not register that it was in park and warning kept flashing that said shift to park. We had to just turn off the car most of the time and sometimes wiggling the shifter would work any time the "Not in Park" sign comes on when I know the gear is in park. I b...

Power Steering assist fault

The contact owns a 2011 Ford Explorer. The contact stated while driving 35 MPH and approaching a curve, the warning message "Service Advance Tract” illuminated and the steering wheel locked inadvertently, almost causing the contact to lose control of the vehicle. The contact was able to continue t...

Mileage: 186,850

Entire braking system on this 2011 with only 140,000 miles apparently all failed simultaneously. Dealer required replacement of rear brake pads, rotors, calipers, brake booster, master cylinder and wanted to replace the entire ABS control assembly - which I declined. Brakes had a "soft pedal" when...

The vehicle has been in for service at Downs Ford Dealership twice in the past two years for the same issue and has yet to be resolved. When the gas tank is filled with gas, there is overwhelming smell of gas that doesn’t get better until the tank is about half full. The first time the car was i...

Airbag light stays on after have completed all the fixes as stated in the official TSB 12-5-11 05/29/12. The steering has become extremely difficult to turn at low speeds or moving for a complete stop. It is freezing up and get harder as time goes by. The recall is expired, but the symptoms are the...

Airbag light stays on after have completed all the fixes as stated in the official TSB 12-5-11 05/29/12. The steering has become extremely difficult to turn at low speeds or moving for a complete stop. It is freezing up and get harder as time goes by. The recall is expired, but the symptoms are the...

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The dealer was made aware of the failure but informed the contact that a recall for the steering had expired. The vehicle was not diagnosed n...

Mileage: 122,000

The steering wheel gets hard to turn it acts like it has glitches in it. It goes from easy to hard and doesn’t come out of it’s turns on it’s own I have to pull it back. Almost acts like I’ve lost the power steering.

The steering wheel gets hard to turn it acts like it has glitches in it. It goes from easy to hard and doesn’t come out of it’s turns on it’s own I have to pull it back. Almost acts like I’ve lost the power steering.

The contact owns a 2011 Ford Explorer. The contact stated that the vehicle was recently repaired under an unknown steering recall. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. The steering assist, traction control, and an unknown warning lig...

Mileage: 142,000

The contact owns a 2011 Ford Explorer. The contact stated that the vehicle was recently repaired under an unknown steering recall. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. The steering assist, traction control, and an unknown warning lig...

Mileage: 142,000

The steering wheel is hard and I can not turn it correctly, upon asking Ford in Saugus Mass. they inform me that there is a two week waiting period. So i guess they will be responsable if it commpletly locks while I am driving on the highwway, or taking my children to school. Upon verifying the in...

Power Steering assist fault making steering impossible. Had to stop and restart the car a few times to clear the fault in order to move it. Lucky I was at a stop and not driving or I would not have been able to straighten the wheels and would have ended up in an accident

The contact owns a 2011 Ford Explorer. The contact stated while driving 55 MPH and making a right turn, the steering wheel seized and made a jumping motion causing the vehicle to move both left and right. The contact stated that the traction control warning light and an unknown warning light were il...

Mileage: 236,111

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V746000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the recall was not shown in the system. The contact stated the man...

I was driving and my wheel locked up almost resulting in a accident I could not turn the wheel I had to pulled over and had to get my car towed I'm being told it is my rack and pinion I have a 2011 Ford explorer now they are charging me 3,000 dollars to get it fixed when their was a recall on it in ...

The contact owns a 2011 Ford Explorer. The contact stated while driving 30 MPH, the steering wheel seized with the power steering assist warning light illuminated. The contact pulled over and restarted the vehicle however, the persisted. The vehicle was towed to the residence and was not yet diagnos...

Mileage: 160,000

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V746000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact state...

steering wheel gets hard to turn anywhere. a light turns on when this happens but, I couldn't read it as I was trying to get safely out of the road. it has happened to me a couple of times. sometime it happens as I turn the car on once I put the reverse gear on it gets hard I'm able to notice this b...

steering wheel gets hard to turn anywhere. a light turns on when this happens but, I couldn't read it as I was trying to get safely out of the road. it has happened to me a couple of times. sometime it happens as I turn the car on once I put the reverse gear on it gets hard I'm able to notice this b...

The contact owns a 2011 Ford Explorer. The contact stated while starting the vehicle, the steering wheel would seize. The contact stated she would turn off and restart the vehicle for the steering wheel to function properly. The contact stated while driving 25 MPH, the steering wheel seized. The con...

The contact owns a 2011 Ford Explorer. The contact received a recall notification for NHTSA Campaign Number: 14V286000 (Steering) and the vehicle was taken to the dealer, where the power steering control module (PSCM) software was updated. The contact stated that upon starting the vehicle, his daugh...

Mileage: 129,000

Error message appeared and lost power steering to the vehicle while driving. I learned that 14S06 safety recall was to address this very situation (codes matched). Ford denied the safety recall due to 10 year limit (Vehicle has 39,000 miles and is 10ys 7mo old) May 17th 2019 Letter from ford rega...

The contact owns a 2011 Ford Explorer. The contact stated that while driving around a right turn at approximately 40 MPH, the power steering suddenly malfunctioned and the steering wheel became difficult to turn nearly causing the vehicle to collide with an approaching oncoming vehicle traveling in ...

Mileage: 138,000

The contact owns a 2011 Ford Explorer. The contact stated that the APIM (Accessory Protocol Interface Module) had become defective which caused the front and rear defrosters to not operate as needed. The contact also stated that the APIM failure had caused the rear backup camera to not function. The...

Mileage: 60,000

The contact owns a 2011 Ford Explorer. The contact stated that the APIM (Accessory Protocol Interface Module) had become defective which caused the front and rear defrosters to not operate as needed. The contact also stated that the APIM failure had caused the rear backup camera to not function. The...

Mileage: 60,000

Power steering rack and pinion quit working. Part is on hold because Ford knows its a dangerous part that is breaking and the part is not reliable

The ABS and the terrain system will flash and the power steering will flash red and you will loose power steering. We have been told the steering rack needs replaced and there was a recall on this a time before.

I own a 2011 Ford explorer. There was a recall #11V063000 that has not been put on my vehicle however, the exact problem is happening to my vehicle. The power steering will go while driving and it has happened several times.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the power steering would intermittently fail to operate as needed. The "service power steering now" and "service advancetrac" warning messages would appear on the instrument panel. The contact also stated...

Failure on Power Assisted steering. I'm not able to move the wheels. Failure came at ~5am when I turn on the vehicle. I left the vehicle in my garage and then I turn on at 12pm and I get the same failure. Around ~3pm I turned on the vehicle and there is no error. I'm afraid to use this vehicle for ...

While driving the vehicle, the service power steering and traction control warning appeared on the dash. Vehicle lost all power steering and the turn signals quit working.

The contact owns a 2011 Ford Explorer. The contact stated that upon entering the vehicle, she noticed that water had leaked from the front passenger’s side of the windshield onto the glove compartment and floorboard of the vehicle. The vehicle was taken to the dealer who stated that they could not...

Mileage: 71,000

The contact owns a 2011 Ford Explorer. The contact stated while attempting to reverse out of the driveway, the steering wheel became difficult to turn. The contact stated that the power steering fault warning message was displayed. The vehicle was towed to the local dealer where it was diagnosed wit...

Mileage: 133,000

No warning when the fuel relay gasket attached to the pump assembly fails and allows fuel vapor to fill the cabin of the car. Owner safety is at risk of possible fire. I know of 2 Ford dealerships that are aware of the safety hazard.

My steering wheel is not moving and I have a warning coming on saying Power Steering Assist Fault. I called the dealership because it was a recall on the truck in 2014 and the owner back then never went and got it fixed. The dealership is refusing to fix the recall

The contact owns a 2011 Ford Explorer. The contact stated that upon starting the vehicle, the power steering assist fault message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. Upon investigation, the contact linked the failure to NHTSA Cam...

Mileage: 228,655

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 30 MPH, the power steering assist failed, and the steering wheel locked up. The vehicle was taken to the dealer. The dealer referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired and remaine...

Mileage: 130,000

While driving with my 2 minor daughters a high-temperature light came on and then seconds later low pressure and engine light came on. Suddenly my 2011 Ford Explorer engine turned off and stopped in the middle of two busy highways stranding us. Towed to an auto shop where I was informed that the wat...

My 2011 Ford Explorer has been leaking water into everything including the console, seat belts, down the doors and staying inside the doors, into the spare tire storage area, and down all sides of the interior. The water leaks so badly that at times I've had more than an inch of water on the floor b...

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 70 MPH, the steering wheel became difficult to turn. The contact stated that the power steering fault message was displayed. The vehicle was taken to a local dealer and was diagnosed with needing the steering gear ...

Mileage: 121,000

The contact owns a 2011 Ford Explorer. The contact stated that the power steering assist fault warning message was displayed. The vehicle was not taken to a dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V286000 (Steering) however, the VI...

Mileage: 80,000

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 70 MPH, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle however, the failure persisted. The contact stated that the power steering assist fault message was displayed. ...

Mileage: 138,300

The contact owns a 2011 Ford Explorer. The contact stated that while operating the vehicle the electronic power steering would suddenly fail to cause the steering wheel to become difficult to turn in either direction. During the failure, the message "service power steering" would display and the tra...

Mileage: 132,000

When I was almost home, the service power steering light came on. I parked and when I started the vehicle again, the light said service power steering now was on. The steering wheel would not turn at all. I had my vehicle towed to the dealership I bought it from. Now they are saying that the rec...

The contact owns a 2011 Ford Explorer. The contact stated while driving 40 MPH, the power steering warning light illuminated, and the power steering failed to operate as needed. The contact was able to manually steer and drive to her residence nearby. The failure was intermittent. The vehicle was ta...

Mileage: 147,000

Our Power Steering locked up while we were driving, we had 3 kids in the car! This happened while at a low speed, but made the vehicle incredibly difficult to drive/steer. When we started troubleshooting the issue, we found that this problem was included in a safety recall but our VIN was not includ...

The contact owns a 2011 Ford Explorer. The contact stated while driving 25 MPH and merging into the right lane, the steering wheel locked up and would not allow the contact to turn the vehicle in any direction while approaching a train track. The contact manually steered the vehicle over to the side...

Mileage: 135,334

I recently purchased this 2011 Ford Explorer. I was driving on the interstate and the suv started feeling like a boat floating in water. The swaying felt like the front and rear suspension was not connected somehow. I immediately removed my foot from the gas and tapped my brakes to slow. It felt as ...

I have a 2011 Ford Explorer I purchased in 2016/2017. I took this car in in 2019 to Laird Noller Ford with complaint of a steer assist fault code it kept having. I was told it was a recall and they could clear the code if it happened there. Last week I was driving and my power steering completely we...

Between 7/17/20 and 9/7/20 car stalled five times and stopped moving while in drive mode with no warning. Dealer kept car from 7/30/20 to 8/7/20, but problem was not fixed. Car returned to dealer 9/8/20 and kept by them until 9/16/20 when it was returned with problem apparently fixed. No problem si...

The contact owns a 2011 Ford Explorer. The contact stated while reversing out of her driveway, the steering wheel became difficult to turn. The vehicle was able to be restarted and regained functionality. The contact stated that the power steering assist message was displayed. Upon investigation, th...

Mileage: 110,000

The contact owns a 2011 Ford Explorer. The contact stated while his wife was driving 15 MPH, the power steering assist message appeared on the instrument panel. His wife was able to restart the vehicle and resume normal driving; however, the failure recurred upon her reaching her driveway. The conta...

Mileage: 47,000

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at a low rate of speed, the power steering locked as the power assist warning light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to his home. The contact then had t...

Mileage: 100,000

The contact owns a 2011 Ford Explorer. The contact stated while driving 30 MPH, the power steering and traction control warning lights illuminated on the instrument panel and the power steering assist failed to operate. The contact used excessive force to steer the vehicle while driving to the deale...

Mileage: 89,000

The contact owns a 2011 Ford Explorer. The contact stated while at a standstill, the steering wheel was difficult to turn. The contact stated that the power steering warning message was displayed on the instrument panel. The vehicle was taken to a local mechanic and was diagnosed but not repaired. T...

Mileage: 195,000

Yesterday I was driving my Ford Explorer and my power steering went out as I was driving on the interstate. Lights came on and my AdvanceTrac system went out. I almost wrecked my vehicle. I have 2 car seats installed in this vehicle (luckily no children were in the car). I researched this and the is...

On approximately August the 5th, 2021, my family members and myself were driving off of Signal Mountain here in Tennessee. All of the sudden, I lost all ability to steer my vehicle. In other words I lost all Power Steering. I almost wrecked a number of times with family members in the vehicle. I fou...

The contact owns a 2011 Ford Explorer. The contact stated while driving 50 mph, the steering wheel became difficult to turn. The power steering assist fault message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. Th...

Mileage: 98,615

The contact owns a 2011 Ford Explorer. The contact stated while entering and starting the vehicle, he noticed that the electronic power steering warning light was illuminated. The contact noticed that the steering wheel was difficult to turn. The contact attempted to restart the vehicle multiple tim...

Mileage: 117,000

The contact owns a 2011 Ford Explorer. The contact stated while driving at various speeds, the vehicle loss power steering functionality and became difficult to steer. The contact stated upon restarting the vehicle, the power steering functionality returned. The contact stated that the steering assi...

Mileage: 158,232

Car suddenly lost power steering and traction control during a turn. Made the car very difficult to steer correctly since it occurred in the middle of a turn. Steering wheel essentially jerked out of hand creating a very hazardous situation.

The contact owns a 2011 Ford Explorer. The contact stated while driving 55 mph, the sun roof exploded unexpectedly. There was no impact to the sun roof that could have caused it to shatter. The sun roof shards fell inside the vehicle onto the contact and her children however, there were no injuries ...

Mileage: 120,000

HAZARD LIGHTS DO NOT WORK AND I AM HAVING TROUBLE GETTING THIS PROMBLEM SOLOVED.I HAVE BEEN WORKING ON THIS AND I HAVED LOOKED AT VIDEO AND I AM STILL HAVING ISSUES WITH IT THEY WORK SOMETIMES AND SOMETIMES THEY DON'T.. PLEASE HELP!!!!!!!

THE INTERIOR OF THE VEHICLE SMELLS OF SMOG/GAS AFTER JUST A FEW MINUTES OF DRIVING AND CAUSES HEADACHES FOR ME AND MY KIDS

THE INTERIOR OF THE VEHICLE SMELLS OF SMOG/GAS AFTER JUST A FEW MINUTES OF DRIVING AND CAUSES HEADACHES FOR ME AND MY KIDS

DRIVING MY FORD EXPLORER 2011 GLENDALE AZ AND BEING IN MOTION AN ALERT POP UP OM MY DASHBOARD SAYING POWER STEERING ASSIST FAULT LEAVING ME WITH NO STEERING SINCE MY STEERING WHEEL GOT REALLY HARD. LOOKING ONLINE FOR ANY RECALLS I FOUND ONE AND CALLED FORD AND THEY TOLD ME THE RECALL WAS NOT VALID B...

REAR BACK UP CAMERA STOPPED WORKING ABOUT 50% OF THE TIME SO I CANNOT SEE DIRECTLY BEHIND THE VEHICLE WHILE BACKING UP

ON SUNDAY APRIL 11 2021 I WAS DRIVING MY FORD EXPLORER 2011 GLENDALE AZ AND BEING IN MOTION AN ALERT POP UP OM MY DASHBOARD SAYING POWER STEERING ASSIST FAULT LEAVING ME WITH NO STEERING SINCE MY STEERING WHEEL GOT REALLY HARD. LOOKING ONLINE FOR ANY RECALLS I FOUND ONE AND CALLED FORD AND THEY TOLD...

Mileage: 95,000

MY CAR LOST POWER STEERING CONTROL THEY WAS A RECALL BEFORE I TAKE TO DEALERSHIP THEY DONT FIXED BUT THEY REPORT FIXED

Mileage: 74,000

DRIVING AT 35+ ENTERING ON RAMP MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON, THE LOW PRESSURE LAMP TOO AND AN ALARM SOUNDED. I CALLED A TOW TRUCK AND HAD IT TOWED TO (TOLD ME MY ENGI...

Mileage: 90,000

DRIVING AT 35+ ENTERING ON RAMP MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON, THE LOW PRESSURE LAMP TOO AND AN ALARM SOUNDED. I CALLED A TOW TRUCK AND HAD IT TOWED TO (TOLD ME MY ENGI...

Mileage: 90,000

DRIVING AT 35+ ENTERING ON RAMP MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON, THE LOW PRESSURE LAMP TOO AND AN ALARM SOUNDED. I CALLED A TOW TRUCK AND HAD IT TOWED TO (TOLD ME MY ENGI...

Mileage: 90,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT AT START UP, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE STEERING WHEEL STIFFENED REQUIRING EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE POWER STEERING ...

Mileage: 57,000

RECALL EXPIRED WAS ALSO TOLD WARRANTY FOR RECALL EXPIRED(WAS TOLD ON PHONE THEY DIDN'T KNOW IF WARRANTY WOULD COVER UNTIL THEY RUN TEST IT THEN WAS TOLD IT EXPIRED) IN FEB I LOSS POWER STEERING AND A CLUSTER OF LIGHTS CAME ON DASH. HAPPENED IN FEB BUT CALLED AND SCHEDULED AN APPOINTMENT W FORD ON ...

Mileage: 148,000

RECALL EXPIRED WAS ALSO TOLD WARRANTY FOR RECALL EXPIRED(WAS TOLD ON PHONE THEY DIDN'T KNOW IF WARRANTY WOULD COVER UNTIL THEY RUN TEST IT THEN WAS TOLD IT EXPIRED) IN FEB I LOSS POWER STEERING AND A CLUSTER OF LIGHTS CAME ON DASH. HAPPENED IN FEB BUT CALLED AND SCHEDULED AN APPOINTMENT W FORD ON ...

Mileage: 148,000

THE TRUCK WAS DRIVING SMOOTHLY AND I TURNED IT OFF, TEN MINUTES LATER THE TRUCK POWER STEERING WAS RIDICULOUSLY THOUGH I COULD BARELY DRIVE BACK HOME,STILL CAN'T USED THE TRUCK,CALLED THE DEALERSHIP AND TOLD ME THAT THIS TRUCK DOES HAS A ELECTRICAL POWER STEERING RECALL BUT THE MILEAGE WAS OVER 1000...

Mileage: 151,147

THE TRUCK WAS DRIVING SMOOTHLY AND I TURNED IT OFF, TEN MINUTES LATER THE TRUCK POWER STEERING WAS RIDICULOUSLY THOUGH I COULD BARELY DRIVE BACK HOME,STILL CAN'T USED THE TRUCK,CALLED THE DEALERSHIP AND TOLD ME THAT THIS TRUCK DOES HAS A ELECTRICAL POWER STEERING RECALL BUT THE MILEAGE WAS OVER 1000...

Mileage: 151,147

THE TRUCK WAS DRIVING SMOOTHLY AND I TURNED IT OFF, TEN MINUTES LATER THE TRUCK POWER STEERING WAS RIDICULOUSLY THOUGH I COULD BARELY DRIVE BACK HOME,STILL CAN'T USED THE TRUCK,CALLED THE DEALERSHIP AND TOLD ME THAT THIS TRUCK DOES HAS A ELECTRICAL POWER STEERING RECALL BUT THE MILEAGE WAS OVER 1000...

Mileage: 151,147

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH...

Mileage: 62,565

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH...

Mileage: 62,565

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH...

Mileage: 62,565

DRIVING AT 35 MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON AND AN ALARM SOUNDED. WE CALLED A TOW TRUCK AND HAD IT TOWED TO FORD. THEY CALLED THIS MORNING AND SAID THE WATER PUMP WE...

Mileage: 178,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO MOVE. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE NEEDED TO BE REPROGR...

Mileage: 130,000

POWER STEERING QUIT WORKING AS I WAS DRIVING LUCKILY NO ONE WAS INJURED CALLED FORD JUST OUT OF RECALL WINDOW RECALL 15N01 CAR CLEARLY UNDER MILEAGE SINCE CAR HAS 80000 RECALL IS WITHIN 150000MILES BUT RECALL ENDED 1/16/2021 CAR IS STILL DEFECTIVE I WAS NOT NOTIFIED OF RECALL WHEN I PURCHASED CA...

Mileage: 80,000

POWER STEERING ASSIST FAULT CODE IS PRESENT AND STEERING IS ALMOST IMPOSSIBLE. THIS IS ALREADY RECALL 14S06 HOWEVER MY 2011 FORD EXPLORER ISN'T INCLUDED.

Mileage: 170,000

DRIVING DOWN THE ROAD AND POWERSTEERING GETS HARD TO TURN AND SAY POWER STEERING ASSIST FAULT IT HAS HAPPENED A NUMBER OF TIMES

Mileage: 123,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SUDDENLY BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER STOPPING AND RESTARTING THE VEHICLE, THE MESSAGE SERVICE STEERING NOW WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT...

Mileage: 168,000

THE AC/HEAT SPEED WILL RANDOMLY INCREASE/ DECREASE TO EITHER FULL OR LOW SPEED WITH IS CLICKING SOUND LIKE YOUR DOING IT ON YOUR OWN. THIS WILL CAUSE MY WINDSHIELD TO FOG UP WHEN COLD OUTSIDE WHILE DRIVING & DISTRACTING ME THE DRIVER THE ANNOYING CLICKING SOUND COMING FROM THE UNIT ITSELF. THIS COUL...

Mileage: 141,000

APIM MODULE WENT BLACK - NO CONTROLS, NO BACKUP CAMERA / PROXIMITY ALERTS

Mileage: 75,000

REAR VIEW CAMERA UPSIDE-DOWN / MIRRORED

Mileage: 56,000

REAR VIEW CAMERA NOT WORKING PROPERLY - REPAIR QUOTED ~$800 TO REPLACE CAMERA

Mileage: 100,800

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 40 MPH, THE STEERING WHEEL WAS EXTREMELY HARD TO TURN. THE CONTACT NEEDED ASSISTANCE TO GET THE VEHICLE OFF THE ROADWAY. THE SERVICE POWER STEERING, TRACTION CONTROL AND POWER STEERING ASSIST WARNING LIGHTS WERE ILLUMINATED....

Mileage: 169,573

VEHICLE WAS PURCHASED A COUPLE OF MONTHS AGO AND HAS BEEN FINE UNTIL TODAY. PULLED INTO THE GAS STATION, TIRE LOW LIGHT CAME ON, PULLED OVER TO GET AIR AND POWER STEERING WENT OUT. COULDN'T GET THE VEHICLE STEERING TO WORK AT ALL.

Mileage: 60,000

VEHICLE WAS PURCHASED A COUPLE OF MONTHS AGO AND HAS BEEN FINE UNTIL TODAY. PULLED INTO THE GAS STATION, TIRE LOW LIGHT CAME ON, PULLED OVER TO GET AIR AND POWER STEERING WENT OUT. COULDN'T GET THE VEHICLE STEERING TO WORK AT ALL.

Mileage: 60,000

THE CAR DROVE FINE AT 7AM - AT 8:30 AM. I PULLED OUT OF MY DRIVEWAY, I WAS GOING 45 MPH WITH MY 9 YEAR OLD IN THE CAR ON A VERY BUSY ROAD, ALL OF A SUDDEN THE CAR STARTING FLASHING "HILL DESCENT CONTROL OFF" THEN IT WENT TO "SERVICE ADVANCE TRAC" THEN "SERVICE POWER STEERING NOW" AND POWER STEERING ...

Mileage: 150,000

TRIED DRIVING MY EXPLORER ONE MORNING AND I HAD NO POWER STEERING CONTROL, MEANING THE STEERING WHEEL WAS VERY HARD TO TURN AND I WASN'T ABLE TO PULL IT OUT OF CAR PORT BEING THAT SAID I SEARCH MORE ABOUT THE ISSUE ONLINE AND FOUND OUT THAT THERE WAS A RECALL FOR POWER STEERING LOSS. CONTACTED FORD ...

WE WERE TURNING LEFT IN A BUSY INTERSECTION, FROM A BUSY STREET ONTO A HIGHWAY, WHEN MY POWER STEERING WENT OUT SUDDENLY. NORMALLY I'M THE ONLY DRIVER OF THIS VEHICLE, MIRACULOUSLY MY HUSBAND WAS DRIVING AND WAS ABLE TO MANUALLY STEER US HOME. IF THIS FAULT HAD OCCURRED WHEN I WAS DRIVING, IT WOULD...

Mileage: 153,500

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO HAMMONASSET FORD (191 BOSTON POST RD, MADISO...

Mileage: 73,900

WHILE DRIVING DOWN INTERSTATE 75 FROM GAINESVILLE FL TO LOGANVILLE GA MY POWER STEERING PUMP WENT OUT ! THANKFULLY MY CHILDREN WERE NOT IN THE CAR , BUT EVEN AFTER PULLING OVER AND CUTTING THE VEHICLE OFF TO TRY TO RESET IT IT DID NOT WORK!

Mileage: 111,946

WHILE DRIVING DOWN INTERSTATE 75 FROM GAINESVILLE FL TO LOGANVILLE GA MY POWER STEERING PUMP WENT OUT ! THANKFULLY MY CHILDREN WERE NOT IN THE CAR , BUT EVEN AFTER PULLING OVER AND CUTTING THE VEHICLE OFF TO TRY TO RESET IT IT DID NOT WORK!

Mileage: 111,946

THE STEERING WHEEL LOCKED UP WHEN MY MOM STARTED THE VEHICLE AND TRIED TO BACK UP. TOOK IT TO FORD THEY SAID A RECALL WAS OUT ON THIS BUT FORD IS NOT COVERING IT.

Mileage: 89,000

DRIVEING ON RT 53 IN ADDISON IL AT 45 MPH TOTAL LOSS OF STEERING

MAKING RIGHT TURN AT TRAFFIC AIGNAL, 8:30 AM S/W/C ANTHEM WAY & DAISY MOUNTAIN ANTHEM AS 85086 LOSS POWER STEERING. WARNING LIGHT CAME ON STATING POWER STEERING ASSISTANCE LOSS

Mileage: 187,000

MY POWER STEERING TOTALLY WENT OUT. IT KEPT SAYING POWER STEERING FAULT AND JUST STOPPED WORKING. THEN IT STARTED SAYING SOMETHING ABOUT TRAC TERRAIN FAULT OR SOMETHING. I'VE ONLY HAD THIS CAR SINCE 2018 AND THEN FOUND OUT TODAY THERE WAS A RECALL ON THEM FOR POWER STEERING. WE BOUGHT OUR CAR IN OK...

Mileage: 193,000

MY POWER STEERING TOTALLY WENT OUT. IT KEPT SAYING POWER STEERING FAULT AND JUST STOPPED WORKING. THEN IT STARTED SAYING SOMETHING ABOUT TRAC TERRAIN FAULT OR SOMETHING. I'VE ONLY HAD THIS CAR SINCE 2018 AND THEN FOUND OUT TODAY THERE WAS A RECALL ON THEM FOR POWER STEERING. WE BOUGHT OUR CAR IN OK...

Mileage: 193,000

MY POWER STEERING TOTALLY WENT OUT. IT KEPT SAYING POWER STEERING FAULT AND JUST STOPPED WORKING. THEN IT STARTED SAYING SOMETHING ABOUT TRAC TERRAIN FAULT OR SOMETHING. I'VE ONLY HAD THIS CAR SINCE 2018 AND THEN FOUND OUT TODAY THERE WAS A RECALL ON THEM FOR POWER STEERING. WE BOUGHT OUR CAR IN OK...

Mileage: 193,000

AS I WAS IN MOTION DRIVING MY SERVICE POWER STEERING LIGHT CAME ON AND ABOUT 30 SECONDS LATER I LOST ALL POWER STEERING CAUSING MY VEHICLE TO SWERVE TO THE LEFT. I WAS ABLE TO STOP THE VEHICLE. THE VEHICLE IHAS HAS THIS ISSUE OF LOOSING POWER STEERING IN THE PAST AUGUST OF 2019 AND THE POWER STEERIN...

Mileage: 170,000

AS I WAS IN MOTION DRIVING MY SERVICE POWER STEERING LIGHT CAME ON AND ABOUT 30 SECONDS LATER I LOST ALL POWER STEERING CAUSING MY VEHICLE TO SWERVE TO THE LEFT. I WAS ABLE TO STOP THE VEHICLE. THE VEHICLE IHAS HAS THIS ISSUE OF LOOSING POWER STEERING IN THE PAST AUGUST OF 2019 AND THE POWER STEERIN...

Mileage: 170,000

POWER STRESSING WENT OUT ALONG WITH WARNING NOTICES OF SELECT TRACK SERVICE REQUIRED

Mileage: 140,000

MY AIR BAG CONTROL LIGHT CAME ON 3 YEARS, I TOOK THE VEHICLE TO THE FORD DEALERSHIP A D THEY DISCOVERED THE SEAT BELT PRETENSIONER HAD SHORTED OUT. IT WAS REPLACED AT MY EXPENSE. FAST FORWARD TO TODAY AND THE SAME LIGHT IS BACK ON FOR WHAT I IMAGINE IS THE SEAT BELT PRETENSIONER AGAIN! THE LIGHT STA...

Mileage: 153,000

MY AIR BAG CONTROL LIGHT CAME ON 3 YEARS, I TOOK THE VEHICLE TO THE FORD DEALERSHIP A D THEY DISCOVERED THE SEAT BELT PRETENSIONER HAD SHORTED OUT. IT WAS REPLACED AT MY EXPENSE. FAST FORWARD TO TODAY AND THE SAME LIGHT IS BACK ON FOR WHAT I IMAGINE IS THE SEAT BELT PRETENSIONER AGAIN! THE LIGHT STA...

Mileage: 153,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING IN DRIVEWAY AT LOW SPEEDS, THE STEERING WHEEL WAS FIRM AND HARD TO TURN HOWEVER, AFTER SHIFTING TO PARK AND RESTARTING THE VEHICLE, THE STEERING WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. TH...

Mileage: 77,022

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ENTERED AND STARTED THE VEHICLE. THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, WHILE TURNING THE STEERING WHEEL THE VEHICLE FAILED TO OPERATE AS DESIGNED. THE POWER STEERING WARNING LIGHT BEC...

Mileage: 161,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE HIS WIFE WAS STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AL PACKER FORD ROYAL PALM BEACH LOCATED AT 10601 SOUTHERN BLVD, ROYAL PALM BEACH, FL 3341, (561) 790-1100, WHERE IT WAS DI...

Mileage: 81,000

TERRAIN MANAGEMENT AND SERVICE TRAC LIGHT IS ON AND MY STEERING WHEEL IS UNABLE TO TURN

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL SEIZED WITH THE SERVICE ADVANCE TRAC WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE STEERING WHEEL AND VEER TO THE SHOULDER OF THE ROADWAY. THE CONTACT TURNED THE VEHICLE AR...

Mileage: 160,000

AS A REPAIR SHOP OWNER, THE VEHICLE OWNER STATED THAT THERE WAS A STRONG FUEL ODOR AFTER FILLING THE FUEL TANK. I NOTICED FUEL STAINS FROM THE TOP OF THE TANK SO I REMOVED THE TANK AND FOUND FUEL LEAKING FROM THE FUEL PUMP MODULE. I FOUND THE STEEL LOCK RING RETAINING THE MODULE TO THE PLASTIC FUEL ...

Mileage: 169,132

THE STEERING IS KNOCKING WHEN TURNING WHEN STATIONARY AND WHEN IN MOTION. THE STEERING LOCKS IN MID TURN WHILE IN MOTION.

Mileage: 132,000

HAZARD LIGHTS CUT ON BY THEIRSELVES WHILE I WAS AT WORK. VEHICLE WAS PARKED AND SHUT OFF. LIGHTS WILL NOT TURN OFF

Mileage: 139,000

POWER STEERING FAILED FOR THE SECOND TIME IN 4 YEARS

Mileage: 137,000

I WAS GETTING READY TO LEAVE WORK AND I PUT MY CAR IN REVERSE THAT'S WHEN MY POWER STEERING ASSIST MALFUNCTIONED. IT HAS DONE THAT BEFORE AND I WOULD JUST PUT IT IN PARK SHUT IT OFF THEN RESTART IT AND IT WOULD BE FINE. I'VE TALKED TO MY LOCAL DEALERSHIP ABOUT GETTING IT FIXED BECAUSE IT'S A RECALL ...

Mileage: 151,000

WAS BACKING OUT OF A PARKING SPACE WHEN I COULDN'T TURN THE WHEEL AND HAD THE POWER STEERING ASSIST FAULT ALERT COME ON THE DASHBOARD.

Mileage: 46,800

WHILE DRIVING WITH MY 3 YOUNG KIDS ON A BUSY ROAD, MY WATER PUMP FAILED AND CATASTROPHICALLY DAMAGED MY ENGINE. MY CAR TURNED OFF WHILE DRIVING, WITH NO WARNING. WE WERE ALMOST INVOLVED IN A HORRIBLE CAR ACCIDENT BECAUSE OF THIS. THE CAR BEHIND ME HAD TO MAKE AN ABRUPT STOP. HAD HE HIT MY CAR, WE WO...

THE STEERING FAILED WITH ASSOCIATED STEERING FAIL MESSAGE WHILE MAKE A LOW SPEED TURN MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE.I DELIVERED THE VEHICLE TO THE DEALER AS I DISCOVERED THERE WAS AN OPEN RECALL (14S06 & 15N01) ON IT FOR THIS PROBLEM. THE DEALER STATED THAT ALTHOUGH MY VEHICLE VIN...

Mileage: 157,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS IN...

Mileage: 180,000

VEHICLE TURNS OFF AUTOMATICALLY WHILE IN MOTION. COMPLETE SHUT OFF

Mileage: 150,000

VEHICLE TURNS OFF AUTOMATICALLY WHILE IN MOTION. COMPLETE SHUT OFF

Mileage: 150,000

VEHICLE TURNS OFF AUTOMATICALLY WHILE IN MOTION. COMPLETE SHUT OFF

Mileage: 150,000

I HAVE A 2011 FORD EXPLORER LIMITED, AT RANDOM TIMES WHILE DRIVING IT WILL MAKE A GRINDING NOISE, THE VEHICLE WILL SLOW DOWN AND THEN THE TRACTION CONTROL LIGHTS WILL FLASH. IF THE TRACTION CONTROL LIGHTS STOP FLASHING THE VEHICLE WILL PICK UP SPEED AND DRIVE NORMAL BUT IF THE TRACTION CONTROL LIGHT...

THERE IS CURRENTLY A RECALL FOR FORD EXPLORES 2011-2013. THE RECALL IS LISTED AS 14S06. I WAS TOLD BY FOR CUSTOMER SERVICE THAT MY VIN NUMBER IS NOT COVERED IN THAT RECALL. I WOULD LIKE TO APPEAL THAT. IN JANUARY 2020 MY POWER STEERING FAILED AND MY VEHICLE HAD TO BE TOWED TO A SHOP AND THE STEERING...

Mileage: 160,000

WHEN TURN CAR ON POWER STEERING FAULT LIGHT COMES ON AND I CAN NOT TURN STEERING WHEEL. LIKE IT IS LOCKED UP. TRY NUMEROUS TIMES BY TURNING CAR OFF AND NOTHING CHANGES. I WAS IN MY WORK PARKING LOT TRYING TO BACK OUT OF A PARKING LOT WHEN IT HAPPENED. *TR

Mileage: 161,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE, AND WHEN RESTARTED THE POWER STEERING FAULT MESSAGE ILLUMINATED. THE VEHICLE WAS DRIVEN TO MURRAY FORD OF ...

Mileage: 165,980

POWER UNIT ASSIST FAULT. POWER STEERING FAILED WITH MY WIFE DRIVING AND SHE WAS LUCKY TO NOT HAVE AN ACCIDENT. I FOUND THAT THERE IS A RECALL THAT WAS ISSUED FOR THIS YEAR AND MODEL BUT FOR SOME REASON OUR VEHICLE IS NOT INCLUDED IN THIS RECALL. IT IS THE EXACT ISSUE AS SPECIFED IN THE RECALL. MY W...

Mileage: 93,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE OVERHEATED AND LOSS MOTIVE POWER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS DESIGNED, THE WATER PUMP WAS PLACED ON THE INSIDE OF ENGINE. THE CONTACT STATED THAT WHEN THE WATER PUM...

Mileage: 136,000

WHEN DRIVING ON THE HIGHWAY AND MY VEHICLE REACHES 50MPH, I EXPERIENCE HESITATION AND/OR A PUTTING SENSATION THAT CONTINUES UNTIL I ACCELERATE TO 60MPH OR DROP TO 49MPH OR BELOW. WHEN I TOOK THE VEHICLE TO KOONS FORD OF BALTIMORE FOR SERVICE, THEY DETERMINED THAT THE PROBLEM STEMS FROM THE FACT THAT...

Mileage: 135,900

LACK OF POWER STEERING ASSIST, THE STEERING EFFORT IS GREATER, ESPECIALLY AT LOW SPEEDS. AFTER AN APPOINTMENT (FOR RECALL) THE VEHICLE IS COMPLETE LACK. THE VEHICLE WAS NOT REPAIRED AND NOT DRIVABLE AND THEY'RE ASKING FOR 5.0 HOURS OF DIAGNOSTIC.

Mileage: 12

THE INTERFACE MODULE ON FORD EXPLORER STOP WORKING AND HAZARD LIGHTS STAY ON AND ONLY FIX AND BY A DEALERSHIP

Mileage: 143,000

MY SON WAS DRIVING AND MADE A U TURN ON A CITY STREET AND DURING THE END OF THE U TURN THE PASSENGER CONTROL ARM SNAPPED NEAREST TO THE WHEEL. THE CAR DID NOT HIT A CURB OR RUN OVER ANYTHING TO CAUSE THE BREAK. THE LOCAL POLICE DEPT, TOW TRUCK DRIVER AND MYSELF INSPECTED THE AREA AND THERE WAS NOTHI...

Mileage: 145,639

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING AT 35 MPH, THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE EXTEND...

Mileage: 140,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE AFTER STARTING THE VEHICLE THE FRONT WINDSHIELD WIPERS INDEPENDENTLY ACTIVATED CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER SAM SCISM MOTORS (5019 FLAT RIVER RD., FARMIN...

Mileage: 170,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55MPH, UNKNOWN WARNING LIGHTS ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE SAFELY HOME. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT A DEALER (FINLEY MOTORS 942 3...

Mileage: 170,000

EXPERIENCED LOSS OF ELECTRIC POWER STEERING ASSIST WHILE DRIVING ON WINDING MOUNTAIN ROAD WITHIN 11 MONTHS OF HAVING RECALL 14S06 PERFORMED ON VEHICLE. WAS INFORMED BY FORD SERVICE THAT CAUSE WAS FAILURE OF PART REPLACED TO RESOLVE RECALL 14S06.

Mileage: 122,000

WE'VE HAD OUR 2011 FORD EXPLORER FOR LESS THAN A YEAR. WE BOUGHT IT USED WITH APPROXIMATELY 130,000 MILES ON IT, IT NOW CURRENTLY HAS APPROXIMATELY 190,000 MILES. WE WERE ABOUT TO LEAVE OUR HOUSE, SO THE EXPLORER WAS STATIONARY AT THE TIME. I STARTED IT UP AND IMMEDIATELY AN ERROR POPPED UP ON THE D...

Mileage: 190,000

POWER STEERING QUIT WORKING. VEHICLE CONSOLE DISPLAYED 'POWER STEERING ASSIST FAULT'. FORD DEALERSHIP WOULD NOT REPAIR SINCE OUR VEHICLE WAS OVER 150,000 MILES. MILEAGE WAS 175,000 WHEN IT STOPPED WORKING.

Mileage: 175,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 55 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS POWERED OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED BEDF...

Mileage: 153,494

AFTER DRIVING FOR A LITTLE WHILE AND THEN STOPPING AT A STOP LIGHT I SMELL EXHAUST COMING IN THROUGH THE VENT.I ONLY NOTICE IT WHEN AT A STOP.

Mileage: 67,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WATER FROM THE MOON ROOF CAUSED THE WINDSHIELD TO FREEZE. THE VEHICLE WAS TAKEN TO LEVITTOWN FORD (3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, (516) 336-4718), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE MANUFACTURER WAS...

Mileage: 47,800

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JONES FORD CASA GRANDE (1932 N PINAL AVE, CASA GRANDE, AZ 85122, (520) 836-3100) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS MIXING WITH THE OIL. THE VEHICLE WAS RE...

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JONES FORD CASA GRANDE (1932 N PINAL AVE, CASA GRANDE, AZ 85122, (520) 836-3100) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS MIXING WITH THE OIL. THE VEHICLE WAS RE...

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JONES FORD CASA GRANDE (1932 N PINAL AVE, CASA GRANDE, AZ 85122, (520) 836-3100) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS MIXING WITH THE OIL. THE VEHICLE WAS RE...

Mileage: 48,000

LOSS POWER STEERING, STEERING WHEEL LOCKED WHEN ATTEMPTING TO BACK UP FROM PARKING SPACE. COULD NOT STEER WHEEL IN THE DIRECTION TO BACK OUT OF THE PARKING SPACE.

TL* THE CONTACT'S WIFE OWNS A 2011 FORD EXPLORER. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO RANDALL FORD (5500 ROGERS AVE, FORT SMITH, AR 72903, (479) 452-1311). THE DEALER STATED T...

Mileage: 151,000

LOSS OF POWER STEERING. THERE IS A RECALL FOR THIS CONCERN FOR MY MODEL YEAR BUT MY VIN IS NOT INCLUDED.

Mileage: 165,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE WAS SLUGGISH AND LOST POWER. ALSO, THE BRAKES AND STEERING BECAME INOPERABLE AND THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE CONTACT ALSO HEARD A...

Mileage: 131,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE WAS SLUGGISH AND LOST POWER. ALSO, THE BRAKES AND STEERING BECAME INOPERABLE AND THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE CONTACT ALSO HEARD A...

Mileage: 131,000

THERE IS A EXTREME EXHAUST SMELL THAT COMES IN MY TRUCK WHENEVER I TURN THE HEAT ON. THE EXCESSIVE FUMES ARE CAUSING MY CHILDREN AND ME TO EXPERIENCE DIZZINESS AND HEADACHES. THE SMELL ONLY COMES IN THE TRUCK WHEN THE HEAT IS ON. THE SMELL IS STILL STRONG EVEN WHEN I CRACK THE WINDOWS. IT'S UNBEARAB...

Mileage: 152,155

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE PULLING OUT OF THE DRIVEWAY IN REVERSE, "POWER STEERING ASSIST FAULT" APPEARED ON THE MESSAGE CENTER AND THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT DROVE THE VEHICLE TO ROUSH FORD (5575 KEIM CIR, COLUMBUS, OH 43228) WHERE IT WAS DIAGNOSED T...

Mileage: 150,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHEN THE VEHICLE WAS STARTED, THE STEERING BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIE...

Mileage: 68,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE EXITING THE HIGHWAY AT 35 MPH, THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS DRIVEN TO PARK FORD (400 WEST AVE, TALLMADGE, OH 44278, (330) 633-6222) W...

Mileage: 158,060

STARTED THE FORD AND THE BACKUP CAMERA WAS NOT FUNCTIONING. ALSO NOTICED THE 'SYNC' SCREEN WAS BLANK, CLIMATE CONTROLS WERE NOT VISIBLE (FUNCTIONING) AS WELL AS THE RADIO SYSTEM WAS NOT FUNCTIONING. WENT OUT AND STARTED THE SUV IN MY DRIVEWAY, EVERYTHING WAS CORRECT WHEN I RETURNED HOME THE NIGHT ...

Mileage: 109,777

STARTED THE FORD AND THE BACKUP CAMERA WAS NOT FUNCTIONING. ALSO NOTICED THE 'SYNC' SCREEN WAS BLANK, CLIMATE CONTROLS WERE NOT VISIBLE (FUNCTIONING) AS WELL AS THE RADIO SYSTEM WAS NOT FUNCTIONING. WENT OUT AND STARTED THE SUV IN MY DRIVEWAY, EVERYTHING WAS CORRECT WHEN I RETURNED HOME THE NIGHT ...

Mileage: 109,777

I HAVE HAD THIS TRUCK FOR RUFFLY 3YRS. WHEN I FIRST BOUGHT THE CAR SOMETHING WAS WRONG WITH IT IMMEDIATELY.... I WAS DRIVING TO THE MAIL BOX AFTER GETTING HOME FROM ABOUT A 30MIN TRIP. THE WHOLE CAR CUT OFF LIGHTS WERE DIM IN THE CAR, STEERING HAD LOCKED VERY HARD TO TURN... AUTOMAX IN KILLEEN TOOK ...

Mileage: 79,000

I HAVE HAD THIS TRUCK FOR RUFFLY 3YRS. WHEN I FIRST BOUGHT THE CAR SOMETHING WAS WRONG WITH IT IMMEDIATELY.... I WAS DRIVING TO THE MAIL BOX AFTER GETTING HOME FROM ABOUT A 30MIN TRIP. THE WHOLE CAR CUT OFF LIGHTS WERE DIM IN THE CAR, STEERING HAD LOCKED VERY HARD TO TURN... AUTOMAX IN KILLEEN TOOK ...

Mileage: 79,000

I HAVE HAD THIS TRUCK FOR RUFFLY 3YRS. WHEN I FIRST BOUGHT THE CAR SOMETHING WAS WRONG WITH IT IMMEDIATELY.... I WAS DRIVING TO THE MAIL BOX AFTER GETTING HOME FROM ABOUT A 30MIN TRIP. THE WHOLE CAR CUT OFF LIGHTS WERE DIM IN THE CAR, STEERING HAD LOCKED VERY HARD TO TURN... AUTOMAX IN KILLEEN TOOK ...

Mileage: 79,000

AIRBAG SYSTEM MALFUNCTION LIGHT COMES ON AND OFF SEEMINGLY RANDOMLY. NO CORRELATION TO TEMPERATURE OR HUMIDITY. NO CORRELATION TO BEING IN MOTION OR STOPPED. SOMETIMES IT STAYS ON FOR LONG PERIODS OF TIME (I.E. MONTHS). BASED ON RESEARCH I'VE DONE, IT SEEMS THAT WHEN THE AIRBAG INDICATOR IS LIT, THE...

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE INFOTAINMENT SCREEN WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO J. O. WILLIAMS MOTORS (419 E BROADWAY AVE, GLADEWATER, TX 75647, (903) 845-2222) WHERE THE CONTACT WAS INFORMED THAT THE ACCESSORY PROTOCOL INTERFACE MODULE (APIM)...

POWER STEERING HAS PREVIOUSLY BEEN RECALLED, SOFTWARE WAS UPDATED BUT THEN ULTIMATELY POWER STEERING FAILED, FORD SENT OUT SUPPLEMENTAL RECALL AND EXTENDED WARRANTY TO REPAIR STEERING ISSUES YET THAT IS DISREGARDED AFTER 10YRS OR 150,000 MILES WHICHEVER COMES FIRST FOR THE VEHICLE. I, LIKE MANY, EX...

Mileage: 156,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND 'REPAIR POWER STEERING NOW' ILLUMINATED ON THE INSTRUMENT PANEL. CHASTANG FORD (6200 N LOOP E FWY, HOUSTON, TX 77026, (832) 460-5343) WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED DUE TO MILEAGE. ...

Mileage: 159,754

WE HAD JUST GOT TO CHURCH'S AND AFTER WE WERE DONE AND WALKED TO THE PARKING LOT WHERE OUR VEHICLE WAS PARKED THE STEERING POWER ASSISTANCE FAULT (IN SPANISH) WARNING POP UP AND THE STEERING WHEEL BECAME SUPER STIFF/HARD TO MOVED MY HUSBAND TRIED TO TURN THE VEHICLE ON AND OFF SEVERAL TIMES BUT NOTH...

Mileage: 113,903

DRIVING 25 TO 30 MPH WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN,.CALL DEALER FORD AL PIEMONTE AND MAKE AND APPOINTMENT BUT THEY SAY IS NOT A RECALL ,THEY DIDN'T REPAIRED AS YET.( WHAT CAN I DO?) IN MELROSE PARK ILLINOIS. I TOOK THIS TRUCK FOR A RECALL IN 2017 FOR THE SAME PROBLEM AND AT THAT ...

Mileage: 61,359

DRIVING 25 TO 30 MPH WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN,.CALL DEALER FORD AL PIEMONTE AND MAKE AND APPOINTMENT BUT THEY SAY IS NOT A RECALL ,THEY DIDN'T REPAIRED AS YET.( WHAT CAN I DO?) IN MELROSE PARK ILLINOIS. I TOOK THIS TRUCK FOR A RECALL IN 2017 FOR THE SAME PROBLEM AND AT THAT ...

Mileage: 61,359

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES, BUT THE STEERING FAI...

Mileage: 191,000

I NOTICED THAT MY WHEEL WELL WHERE THE SPARE TIRE IS STORED, HAD WATER IN IT ABOUT 2 INCHES DEEP. I REMOVED THE 3-4 DRAIN PLUGS AND ALLOWED WATER TO DRAIN OUT AND TIME TO DRY. I THINK IT HAS BEEN LEAKING A WHILE BECAUSE THE TIRE JACK AND WHEEL WELL HAD OBVIOUS RUST. THEN I NOTICED A SMELL OF MILDEW ...

Mileage: 140,000

ABOUT A YEAR AGO, WE NOTICED A SQUEAKY NOISE IN THE FRONT OF VEHICLE EACH TIME WE WOULD ACCELERATE, HIT A BUMP, OR MAKE A TURN. TOOK IT TO MY MECHANIC WHO REPLACED PARTS IN THE FRONT SUSPENSION OF THE VEHICLE. TOOK CARE OF MOST OF THE ISSUE BUT STILL OCCASIONALLY SQUEAKS AS WE BRAKE. I BELIEVE THERE...

Mileage: 128,000

ALMOST WRECKED VEHICLE THE OTHER DAY. OUT OF NO WHERE, NO CONTROL OF STEERING/BACK END OF CAR. BACK END FEELS LIKE DRIVING ON ICE. FISHTAILING AND THEN WHOLE CAR FEELS OUT OF CONTROL. WHEELS SQUEAL WHEN TURNING, CHANGING LANES. STEERING WHEEL COCKED AT 2 O'CLOCK POSITION. DRIVE OVER RAILROAD TRACKS,...

Mileage: 125,050

ALMOST WRECKED VEHICLE THE OTHER DAY. OUT OF NO WHERE, NO CONTROL OF STEERING/BACK END OF CAR. BACK END FEELS LIKE DRIVING ON ICE. FISHTAILING AND THEN WHOLE CAR FEELS OUT OF CONTROL. WHEELS SQUEAL WHEN TURNING, CHANGING LANES. STEERING WHEEL COCKED AT 2 O'CLOCK POSITION. DRIVE OVER RAILROAD TRACKS,...

Mileage: 125,050

STRONG EXHAUST SMELL WHEN YOU START THE CAR AND THEN AGAIN WHEN YOU ACCELERATE TO GET ON TO THE HIGHWAY. INTERMITTENT SMELL AS YOU ARE DRIVING. IT DOESNT MATTER IF YOU ARE SITTING STILL OR ON THE HIGHWAY, YOU WILL INEVITABLY SMELL THE EXHAUST. I HAVE BEEN HAVING HEALTH ISSUES WITH MY HEART THAT WE ...

Mileage: 110,000

WHILE DRIVING AND WHILE JUST STARTING THE VEHICLE, THE POWER STEERING AND TERRAIN MANAGEMENT SYSTEMS DING LOUDLY ON THE LEFT SIDE OF THE DISPLAY WHILE TELLING ME I HAVE AN ERROR. WHILE DRIVING, THE POWER STEERING DID GO OUT BRIEFLY BUT CAME BACK.

Mileage: 99,000

WHILE DRIVING AND WHILE JUST STARTING THE VEHICLE, THE POWER STEERING AND TERRAIN MANAGEMENT SYSTEMS DING LOUDLY ON THE LEFT SIDE OF THE DISPLAY WHILE TELLING ME I HAVE AN ERROR. WHILE DRIVING, THE POWER STEERING DID GO OUT BRIEFLY BUT CAME BACK.

Mileage: 99,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE ATTEMPTING TO REVERSE FROM THE DRIVEWAY, THE "POWER STEERING ASSIST FAILURE" MESSAGE APPEARED ON THE MESSAGE CENTER. THE CONTACT TURNED OFF THE VEHICLE AND IT RESTARTED NORMALLY. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY TWO MONTHS AGO A...

Mileage: 83,000

STRUT MOUNT BEARING FAILING AFFECTING THE STEERING OF THE CAR.

Mileage: 115,000

I LOSE POWER STEERING WHEN I TURN THE CAR ON AND HAVE TO TURN IT OFF AND BACK ON TO REGAIN POWER STEERING. THIS HAS OCCURRED MULTIPLE TIMES THROUGHOUT THE LAST FEW YEARS.

Mileage: 70,000

I LOSE POWER STEERING WHEN I TURN THE CAR ON AND HAVE TO TURN IT OFF AND BACK ON TO REGAIN POWER STEERING. THIS HAS OCCURRED MULTIPLE TIMES THROUGHOUT THE LAST FEW YEARS.

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). WHILE THE CONTACT'S HUSBAND WAS DRIVING 35 MPH, THERE WAS AN ABNORMAL VIBRATION AND THE STEERING WHEEL BECAME STIFF AND INOPERABLE. THE VEHICLE WAS RESTARTED, BUT THE FA...

Mileage: 124,000

I STARTED MY CAR AND TRIED TO BACK UP BUT IT WAS LIKE THE POWER STEERING WAS OUT.I COULDN'T MOVE THE STEERING WHEEL AND A WARNING CAME UP, POWER STEERING ASSIST UNAVAILABLE. I TURNED THE VEHICLE OFF AND IT WORKED. IT HAPPENED TO ME 3 TIMES YESTERDAY AND ON THE 3RD TIME IT TOOK SEVERAL TIMES OF TURNI...

Mileage: 140,000

RIGHT FRONT AXLE/CONTROL ARM FAILING (SNAPPED CLEANLY IN 2) 3 TIMES WITHIN 2 YEARS. FIRST TIME MAY HAVE BEEN SUBSEQUENT TO LOW SPEED FRONT END COLLISION. SECOND & THIRD TIMES DRIVING LESS THAN 25 MPH WITH NO COLLISION UNTIL AFTER HEARING THE SNAP & SUBSEQUENT LOSS OF STEERING. SECOND TIME FAILURE OC...

Mileage: 820,000

RIGHT FRONT AXLE/CONTROL ARM FAILING (SNAPPED CLEANLY IN 2) 3 TIMES WITHIN 2 YEARS. FIRST TIME MAY HAVE BEEN SUBSEQUENT TO LOW SPEED FRONT END COLLISION. SECOND & THIRD TIMES DRIVING LESS THAN 25 MPH WITH NO COLLISION UNTIL AFTER HEARING THE SNAP & SUBSEQUENT LOSS OF STEERING. SECOND TIME FAILURE OC...

Mileage: 820,000

RIGHT FRONT AXLE/CONTROL ARM FAILING (SNAPPED CLEANLY IN 2) 3 TIMES WITHIN 2 YEARS. FIRST TIME MAY HAVE BEEN SUBSEQUENT TO LOW SPEED FRONT END COLLISION. SECOND & THIRD TIMES DRIVING LESS THAN 25 MPH WITH NO COLLISION UNTIL AFTER HEARING THE SNAP & SUBSEQUENT LOSS OF STEERING. SECOND TIME FAILURE OC...

Mileage: 820,000

MY 2011 FORD EXPLORER WAS IN MOTION ON A CITY STREET WHEN THE WATER PUMP IMMEDIATELY FAILED. THIS HAPPENED WITHOUT WARNING. THERE WERE NO CHECK ENGINE LIGHTS OR WARNING SIGNS. MY TEMPERATURE GAUGE SHOT UP AND MY ENGINE SEIZED. THE ENGINE IS UNABLE TO BE TURNED ON AT THIS TIME.

Mileage: 135,000

NUMEROUS REPAIRS TO AIRBAG SYSTEM. AIRBAG LIGHT IS ON AND PREVIOUS REPAIRS INCLUDE, SEATBELT TENSIONER, SEVRERAL JUMPERS AROUND THE CONNECTION UNDERNEATH DRIVERS SEAT, AS WELL AS SOME KIND OF PROGRAMMING IN THE COMPUTER SYSTEM. IVE OWNED THE VEHICLE SINCE IT WAS BRAND NEW AND IT HAS BEEN IN DEALER A...

NUMEROUS REPAIRS TO AIRBAG SYSTEM. AIRBAG LIGHT IS ON AND PREVIOUS REPAIRS INCLUDE, SEATBELT TENSIONER, SEVRERAL JUMPERS AROUND THE CONNECTION UNDERNEATH DRIVERS SEAT, AS WELL AS SOME KIND OF PROGRAMMING IN THE COMPUTER SYSTEM. IVE OWNED THE VEHICLE SINCE IT WAS BRAND NEW AND IT HAS BEEN IN DEALER A...

"2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL" ACCIDENT OCCURRED ON MAY 14, 2019 AT HOUSTON, TEXAS I SLEPT OFF WHILE DRIVING AND RAN INTO ANOTHER VEHICLE WHO STOPPED AT A STOP LIGHT WAITING FOR THE GREEN LIGHT TO TURN ON. I WAS NOT ABLE TO STOP AT THE STOP LIGHT BECAUSE I SLEPT O...

Mileage: 223,550

"2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL" ACCIDENT OCCURRED ON MAY 14, 2019 AT HOUSTON, TEXAS I SLEPT OFF WHILE DRIVING AND RAN INTO ANOTHER VEHICLE WHO STOPPED AT A STOP LIGHT WAITING FOR THE GREEN LIGHT TO TURN ON. I WAS NOT ABLE TO STOP AT THE STOP LIGHT BECAUSE I SLEPT O...

Mileage: 223,550

I RECENTLY GOT THE 2011 FORD EXPLORER.I KEEP GETTING THIS ODOR SMELL WHEN I FIRST START THE CAR AND ACCELERATE.IT LASTS FOR 5 MINUTES,THEN IT GOES AWAY. ALSO, I RECENTLY STARTED GETTING THIS VIBRATION THROUGH THE GAS PEDAL ON HIGHWAY SPEEDS.THE CAR WILL SHAKE SOMETIMES.WHEN I BRAKE FROM HIGHWAY S...

Mileage: 84,000

I RECENTLY GOT THE 2011 FORD EXPLORER.I KEEP GETTING THIS ODOR SMELL WHEN I FIRST START THE CAR AND ACCELERATE.IT LASTS FOR 5 MINUTES,THEN IT GOES AWAY. ALSO, I RECENTLY STARTED GETTING THIS VIBRATION THROUGH THE GAS PEDAL ON HIGHWAY SPEEDS.THE CAR WILL SHAKE SOMETIMES.WHEN I BRAKE FROM HIGHWAY S...

Mileage: 84,000

I RECENTLY GOT THE 2011 FORD EXPLORER.I KEEP GETTING THIS ODOR SMELL WHEN I FIRST START THE CAR AND ACCELERATE.IT LASTS FOR 5 MINUTES,THEN IT GOES AWAY. ALSO, I RECENTLY STARTED GETTING THIS VIBRATION THROUGH THE GAS PEDAL ON HIGHWAY SPEEDS.THE CAR WILL SHAKE SOMETIMES.WHEN I BRAKE FROM HIGHWAY S...

Mileage: 84,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE PASSENGER SIDE. THE CONTACT BECAME NAUSEAS FROM BREATHING IN THE FUMES AND THEIR NOSE BURNED FROM THE INSIDE, WHICH WAS A DISTRACTION TO THE CONTACT'S HEALTH AND CONCENTRATION DURING DR...

Mileage: 67,480

MY 2011 FORD EXPLORER POWER STEERING STOPPED WORKING AND WHEN I LOOKED UP THE RECALLS I SAW THERE ARE 6 RECALLS ON THE 2011 FORD EXPLORER. ONE OF THEM IS THE POWER STEERING (14E001000) BUT WHEN I CALLED MY EXPLORER IS NOT PART OF THAT RECALL.

Mileage: 125,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING IN THE RAIN WITH THE SUN ROOF IN THE CLOSED POSITION, WATER LEAKED FROM THE SUN ROOF INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COURT ST. FORD (558 WILLIAM LATHAM DR, BOURBONNAIS, IL) WAS NOTIFIED OF THE FAILURE....

Mileage: 55,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING IN THE RAIN WITH THE SUN ROOF IN THE CLOSED POSITION, WATER LEAKED FROM THE SUN ROOF INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COURT ST. FORD (558 WILLIAM LATHAM DR, BOURBONNAIS, IL) WAS NOTIFIED OF THE FAILURE....

Mileage: 55,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING SEIZED OCCASIONALLY AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON FOR IT TO RESUME NORMAL OPERATION. LAKE KEOWEE FORD (859 BY PASS, #123, S...

Mileage: 108,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED, FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, NC 29485) FOR AN EVALUATION AND IT WAS DETERMINED THAT IT WAS PERFORMING ACCORDING TO SPECIFI...

Mileage: 135,000

WHEN YOU SHIFT THE VEHICLE IN PARK, THE PARKING SENSOR DOES NOT ALWAYS RECOGNIZE THE SHIFT THUS LEAVING A MESSAGE ON THE DASHBOARD/SCREEN SAYING 'SHIFT TO PARK.' TO CORRECT THE ISSUE YOU HAVE DEPRESS THE SHIFT LEVER OVER AND OVER TO GET IT TO SHIFT IN PARK. THIS IS A KNOWN PROBLEM ON THE BLOGS, AMON...

Mileage: 117,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL SEIZED IN A POSITION THAT MADE IT DIFFICULT FOR THE CONTACT TO MANEUVER THE VEHICLE. SENTRY FORD (4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155, (781) 395-6400) WAS CONTACTED...

Mileage: 100,000

RANDOMLY HAS A AWD FAULT WARNING. LOSES TRANS POWER. REQUIRES STOP. SHUT OFF & RESTART. DANGEROUS! HAS HAPPENED OF FREEWAY SEVERAL TIMES. DEALER FOUND NO RECORD SAVED???? JUST HAPPENED AGAIN YESTERDAY!!!

Mileage: 93,000

ENGINE DAMAGE DUE TO OVERHEATING. REGULAR AND REQUIRED OIL CHANGES ARE DOCUMENTED AND IMPLEMENTED AS SCHEDULED. NO OTHER ENGINE OR VEHICLE MALFUNCTIONS DURING THE COURSE OF OWNERSHIP, EXCEPT REGULAR OIL CHANGES AND TIRE REPLACEMENT. HOWEVER, ON MAY 15, 2019, VEHICLE SENSOR NOTIFIED OIL CHANGE NEE...

Mileage: 178,805

ENGINE DAMAGE DUE TO OVERHEATING. REGULAR AND REQUIRED OIL CHANGES ARE DOCUMENTED AND IMPLEMENTED AS SCHEDULED. NO OTHER ENGINE OR VEHICLE MALFUNCTIONS DURING THE COURSE OF OWNERSHIP, EXCEPT REGULAR OIL CHANGES AND TIRE REPLACEMENT. HOWEVER, ON MAY 15, 2019, VEHICLE SENSOR NOTIFIED OIL CHANGE NEE...

Mileage: 178,805

ENGINE DAMAGE DUE TO OVERHEATING. REGULAR AND REQUIRED OIL CHANGES ARE DOCUMENTED AND IMPLEMENTED AS SCHEDULED. NO OTHER ENGINE OR VEHICLE MALFUNCTIONS DURING THE COURSE OF OWNERSHIP, EXCEPT REGULAR OIL CHANGES AND TIRE REPLACEMENT. HOWEVER, ON MAY 15, 2019, VEHICLE SENSOR NOTIFIED OIL CHANGE NEE...

Mileage: 178,805

WHILE ON THE HIGHWAY AT ABOUT 80 MPH THE GAUGE CLUSTER SCREENS SHOWED A 'POWER STEERING FAULT' AND A 'TRACTION CONTROL FAILURE' ERROR AND IT CAUSED THE STEERING WHEEL TO STIFFEN UP MOVING ONLY ABOUT LESS THAN AN INCH, WE PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE CAR AND THEN WE TURNED ...

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE CONTACT'S WIFE WAS DRIVING 35-40 MPH, THE ENGINE BEGAN TO SHUDDER. THE CONTACT'S WIFE DROVE INTO A PARKING LOT AND THE ENGINE SHUT OFF. AN INDEPENDENT MECHANIC ARRIVED AT THE SCENE AND DIAGNOSED THAT COOLANT LEAKED INTO THE ENGINE AND THE ENGINE B...

Mileage: 120,000

THERE WAS A RECALL 14E-001/13S14, THEY RESET MY COMPUTER DID NOT REPLACE THE PART WHICH FINALLY FAILED WHEN I WAS DRIVING MAKING STEERING EXTREMELY DIFFICULT HAD I NOT BEEN FAMILIAR WITH MANUAL STEERING IT COULD HAVE CAUSED A TERRIBLE ACCIDENT. IN ORDER TO FIX THE PROBLEM I HAD TO REPLACE THE PART T...

Mileage: 190,475

MY 2011 FORD EXPLORER HAS ABOUT 140000 MILES. SEVERAL TIMES PRIOR THE POWER STEERING HAS GONE OUT AND HAVE NOT BEEN ABLE TO STEER THE CAR. THIS AS OCCURRED WHILE THE CAR IS NOT MOVING. IT WAS CLEARED BY TURNING OFF THE ENGINE AND RESTARTING THE CAR. SERRAMONTE FORD DEALERSHIP SAYS ARE ERROR CODES FO...

Mileage: 140,000

"SERVICE POWER STEERING" WARNING LIGHT CAME ON, CODE WAS FOR LEFT STEERING CONTROL MODULE. ONE WEEK LATER, POWER STEERING WAS INTERMITTENT, THEN WENT OUT COMPLETELY. TOOK IN TO FORD DEALERSHIP, CODE FOR SAFETY RECALL 15N01 CAME UP, FORD DEALERSHIP SAYS MY VEHICLE IS COVERED UNDER RECALL BUT FORD MOT...

Mileage: 149,581

"SERVICE POWER STEERING" WARNING LIGHT CAME ON, CODE WAS FOR LEFT STEERING CONTROL MODULE. ONE WEEK LATER, POWER STEERING WAS INTERMITTENT, THEN WENT OUT COMPLETELY. TOOK IN TO FORD DEALERSHIP, CODE FOR SAFETY RECALL 15N01 CAME UP, FORD DEALERSHIP SAYS MY VEHICLE IS COVERED UNDER RECALL BUT FORD MOT...

Mileage: 149,581

"SERVICE POWER STEERING" WARNING LIGHT CAME ON, CODE WAS FOR LEFT STEERING CONTROL MODULE. ONE WEEK LATER, POWER STEERING WAS INTERMITTENT, THEN WENT OUT COMPLETELY. TOOK IN TO FORD DEALERSHIP, CODE FOR SAFETY RECALL 15N01 CAME UP, FORD DEALERSHIP SAYS MY VEHICLE IS COVERED UNDER RECALL BUT FORD MOT...

Mileage: 149,581

MY 2011 FORD EXPLORER HAS ABOUT 89000 MILES ON IT. TWICE RECENTLY THE POWER STEERING HAS GONE OUT AND IT HAS BEEN IMPOSSIBLE TO STEER THE CAR. BOTH TIMES THIS HAS BEEN WHILE THE CAR IS NOT MOVING. IT WAS CLEARED BY TURNING OFF THE ENGINE AND RESTARTING THE CAR. THE LOCAL FORD DEALERSHIP SAYS THEY C...

Mileage: 89,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL FUME ODOR WAS INSIDE THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND RECOMMENDED TO REPAIR THE EXHAUST SYSTEM. THE VEHICLE HAD NOT BEEN REPAIRED. ...

Mileage: 110,000

SE CUELA AGUA Y BAJA POR LOS CINTURONES DE LA TERCERA FILA, SE LLENA DE AGUA EL COMPARTIMIENTO DONDE VA LA GOMA DE REPUESTO.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY WHILE DRIVING ON THE HIGHWAY. CONSUMER STATED VEHICLE STALLED AND COULD NOT TURN THE STEERING WHEEL. THE CONTACT LOST CONTROL AND SWERVED WILDLY, BUT MANAGED TO PULL THE VEHICLE OVER ONTO THE SHO...

Mileage: 130,575

THIS VEHICLE WAS IN FOR A RECALL FOR THE ELECTRICAL POWER STEERING. RECALL WAS DONE ON THE VEHICLE IN 2014 NOW IN 2019 AT 150,000 MILES AND AGAIN THE SAME PROBLEM ONLY THIS TIME IT COST ME $1,800 TO GET FIX JUST TO HAVE THE SAME PROBLEM RECUR 3 TIMES. I ALSO GOT INTO AN ACCIDENT. THIS IS MORE THAN A...

Mileage: 150,000

THIS VEHICLE WAS IN FOR A RECALL FOR THE ELECTRICAL POWER STEERING. RECALL WAS DONE ON THE VEHICLE IN 2014 NOW IN 2019 AT 150,000 MILES AND AGAIN THE SAME PROBLEM ONLY THIS TIME IT COST ME $1,800 TO GET FIX JUST TO HAVE THE SAME PROBLEM RECUR 3 TIMES. I ALSO GOT INTO AN ACCIDENT. THIS IS MORE THAN A...

Mileage: 150,000

THIS VEHICLE WAS IN FOR A RECALL FOR THE ELECTRICAL POWER STEERING. RECALL WAS DONE ON THE VEHICLE IN 2014 NOW IN 2019 AT 150,000 MILES AND AGAIN THE SAME PROBLEM ONLY THIS TIME IT COST ME $1,800 TO GET FIX JUST TO HAVE THE SAME PROBLEM RECUR 3 TIMES. I ALSO GOT INTO AN ACCIDENT. THIS IS MORE THAN A...

Mileage: 150,000

WHEN WE TAKE A DRIVE IN OUR FORD EXPLORER- OUR CHILDREN ARE GETTING NAUSEA AND VOMITING. THIS HAS BECOME A CONSTANT PROBLEM-EVEN ON SHORT DRIVES OF 30 MINUTES OR LESS. THEY COMPLAIN OF HEADACHES AS WELL. WE HAVE HAD TO GO TO THE DOCTORS JUST TO GET ANTI NAUSEA MEDICINE HOPING IT WOULD HELP, BUT- IT ...

Mileage: 100,000

CAR TURNED OFF AS I WAS SLOWING DOWN FOR A TRAFFIC LIGHT. PANEL READ " NO POWER TO ENGINE" OR SOMETHING TO THE EFFECT. WAS NOT ABLE TO TAKE A PHOTO OF PANEL DUE TO I WAS CAUGHT IN TRAFFIC WITH CARS BEHIND ME.

Mileage: 89,290

CAR TURNED OFF AS I WAS SLOWING DOWN FOR A TRAFFIC LIGHT. PANEL READ " NO POWER TO ENGINE" OR SOMETHING TO THE EFFECT. WAS NOT ABLE TO TAKE A PHOTO OF PANEL DUE TO I WAS CAUGHT IN TRAFFIC WITH CARS BEHIND ME.

Mileage: 89,290

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING) BY BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000), THE STEERING SEIZED WHILE DRIVING 20 MPH. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO WEST HERR FORD ...

Mileage: 100,000

EVERY TIME I GO IN THE HIGHWAY AND I GO 60 MILES PER HOUR I START SMELLING THE EXHAUST SMELL INSIDE MY CAR START FEELING KIND OF DIZZY WITH HEADACHES TOOK THE CAR TO THE DEALER CHECK THAT AND IT'S DOING IT AGAIN EXHAUST SMELL COMES INSIDE OF CAR REALLY BAD

EVERY TIME I GO IN THE HIGHWAY AND I GO 60 MILES PER HOUR I START SMELLING THE EXHAUST SMELL INSIDE MY CAR START FEELING KIND OF DIZZY WITH HEADACHES TOOK THE CAR TO THE DEALER CHECK THAT AND IT'S DOING IT AGAIN EXHAUST SMELL COMES INSIDE OF CAR REALLY BAD

EVERY TIME I GO IN THE HIGHWAY AND I GO 60 MILES PER HOUR I START SMELLING THE EXHAUST SMELL INSIDE MY CAR START FEELING KIND OF DIZZY WITH HEADACHES TOOK THE CAR TO THE DEALER CHECK THAT AND IT'S DOING IT AGAIN EXHAUST SMELL COMES INSIDE OF CAR REALLY BAD

WHILE DRIVING AT 20 MPH THE CAR LOST POWER STEARING. THIS MADE THE CAR VERY HARD TO DRIVE AT LOW SPEADS. WAS ABLE TO GET THE CAR TO KARL FLAMMER FORD IN TARPON SPRINGS FL. THE SERVICE ADVISOR TOLD ME TO RESTART THE CAR AND SOMETIMES THE STEERING WILL BE RESET. THAT WORKED BUT NO INDICATION WAS GIVEN...

Mileage: 103,600

SINCE SATURDAY, MARCH 16, 2019 THE "POWER STEERING ASSIST FAULT" MESSAGE COMES ON THE DASHBOARD SCREEN EVERY TIME I START THE CAR (2011 FORD EXPLORER LIMITED) AND I AM UNABLE TO STEER THE CAR. THE CAR IS PARKED IN A GARAGE. PREVIOUSLY, WHEN THIS HAPPENED I WAS ABLE TO TURN THE CAR OFF AND THE FAULT ...

Mileage: 163,505

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED. WHILE DRIVING OFF THE FREEWAY RAMP, THE CONTACT HAD TO USE MORE STRENGTH THAN USUAL TO STEER THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, WAITED A FEW SECONDS, AND DROVE HOME. THERE WERE ...

Mileage: 144,992

I STOPPED AT A GAS STATION TURNED OFF THE CAR, PUMPED GAS, THEN STARTED THE CAR TO LEAVE AND THERE WAS NO POWER STEERING.

Mileage: 132,000

SECOND (2ND) OCCURRENCE. VEHICLE AS BACKED INTO DRIVEWAY AND PARKED WEDNESDAY FEBRUARY 20,2019. THURSDAY FEBRUARY 21, 2019 AT APPROXIMATELY 7:00 AM, IT WAS OBSERVED THE THE VEHICLE HAD ROLLED BACKWARDS APPROX. 13 FEET ON ITS OWN. VEHICLE WAS LOCKED AND TRANSMISSION WAS IN PARK. APPROXIMATELY 7:15 A...

Mileage: 70,128

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). SHULTS FORD OF HARMARVILLE (1300 GULF LAB RD, PITTSBURGH, PA 15238) ONLY REPROGRAMMED THE COMPUTER, BUT HAD NOT REPLAC...

Mileage: 365,000

DRIVING 70 MPH ON A HIGHWAY THE SERVICE POWER STEERING IMMEDIATELY LIGHT CAME ON AND SERVICE TERRAIN MANAGEMENT SYSTEM LIGHT AS WELL. I HAD NO POWER STEERING.

Mileage: 90,000

MY WIFE STARTED GETTING THE CODE ON HER DISPLAY THAT THE POWER STEERING WAS AT FAULT! THEN IT WOULD RESET AND WORK, THIS HAPPENED A COUPLE OF TIMES! WE WERE OUT TO EAT AND GO IN THE VEHICLE AND STARTED HOME. WHEN THIS HAPPENED AGAIN WHILE GOING DOWN THE HIGHWAY! I WAS ABLE TO GET IT TO THE SIDE OF ...

Mileage: 190,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 65 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE CONTINUED TO DRIVE FORWARD. THE VEHICLE RAN OFF THE ROADWAY, WHICH CAUSED THE FRONT PASSENGER SIDE WHEEL AND TIE ROD TO FRACTURE. THERE WERE...

Mileage: 100,000

WHILE DRIVING ON HIGHWAY 80 NEAR DONNER PASS IN CALIFORNIA THE "TRACTION CONTROL UNAVAILABLE" LIGHT CAME ON WITH "CHECK POWER STEERING" LIGHT. STEERING WHEEL RESISTANCE INCREASED AS IF POWER STEERING WAS BEGINNING TO FAIL. ABOUT 15 MINUTES LATER WHILE DRIVING IN A SNOWSTORM THE RED "SERVICE POWER ...

Mileage: 31,000

MY 2011 FORD EXPLORER ONLY HAS 104K MILES. IN OCTOBER OF 2018 THE CAR REPEATEDLY SHUT OFF WHILE DRIVING HOME FROM WORK WITH NO INDICATION THAT ANYTHING WAS WRONG. THE NEXT DAY IT HAPPENED AGAIN, WHEN I GOT IT TO FINALLY TURN BACK ON THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN TO BE CHECKED AND WAS ...

Mileage: 104,000

I WAS LEAVING TO WORK AND THE STEERING WAS HARD .THE CAR WAS STATIONARY , IT MARKED POWER STEERING ASSAULT.IM PREGNANT AND I'M AFRAID TO CRASH WHILE DRIVING.

Mileage: 92,741

WAS DRIVING THE CAR AND AS SOON AS WE PULL IN THE PARKING LOT THE ENGINE LIGHT CAME ON AND THE CAR WON'T MOVE. IT WAS TOWED TO FORD MECHANIC AND THEY SAID THE WATER PUMP WAS FAULT WHICH MADE THE COOLANT TO ENTER THE ENGINE HENCE MESSING UP THE ENGINE AND I NEEDED TO REPLACE THE ENGINE. IT COST ME AR...

Mileage: 100,000

WAS DRIVING THE CAR AND AS SOON AS WE PULL IN THE PARKING LOT THE ENGINE LIGHT CAME ON AND THE CAR WON'T MOVE. IT WAS TOWED TO FORD MECHANIC AND THEY SAID THE WATER PUMP WAS FAULT WHICH MADE THE COOLANT TO ENTER THE ENGINE HENCE MESSING UP THE ENGINE AND I NEEDED TO REPLACE THE ENGINE. IT COST ME AR...

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE CONTACT WAS ATTEMPTING TO STEER OUT OF A PARKING SPACE, THE POWER STEERING FAILED AND "POWER STEERING FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO MOSES FORD INC (2001 MACCORK...

Mileage: 62,960

THE POWER STEERING FAILED CAUSING THE STEERING TO BECOME DIFFICULT ALMOST RESULTING IN A CAR CRASH

Mileage: 83,000

WHILE DRIVING IN THE HIGHWAY THE STEERING SYSTEM SUDDENLY LOCKED, MAKING VERY DIFFICULT TO CHANGE DIRECTION. THIS HAPPENED SUDDENLY AND WE WERE CLOSE TO AN ACCIDENT.

Mileage: 84,000

WHEN IT RAINS, THE RAIN COMES IN THE TRUCK AND SEEPS THROUGH THE SEATBELTS, THE FRONT PASSENGER INTERIOR HANDLE, THE TWO LIGHTS IN THE TOP OF THE TRUCK (ABOVE THE CONSOLE), THE STERIO IN THE BACK, THE PASSENGER SIDE UNDER THE DASHBOARD, THROUGH THE TRIM OF THE WINDOWS ON DRIVER AND FRONT PASSENGER S...

Mileage: 101,000

WHEN IT RAINS, THE RAIN COMES IN THE TRUCK AND SEEPS THROUGH THE SEATBELTS, THE FRONT PASSENGER INTERIOR HANDLE, THE TWO LIGHTS IN THE TOP OF THE TRUCK (ABOVE THE CONSOLE), THE STERIO IN THE BACK, THE PASSENGER SIDE UNDER THE DASHBOARD, THROUGH THE TRIM OF THE WINDOWS ON DRIVER AND FRONT PASSENGER S...

Mileage: 101,000

WHEN IT RAINS, THE RAIN COMES IN THE TRUCK AND SEEPS THROUGH THE SEATBELTS, THE FRONT PASSENGER INTERIOR HANDLE, THE TWO LIGHTS IN THE TOP OF THE TRUCK (ABOVE THE CONSOLE), THE STERIO IN THE BACK, THE PASSENGER SIDE UNDER THE DASHBOARD, THROUGH THE TRIM OF THE WINDOWS ON DRIVER AND FRONT PASSENGER S...

Mileage: 101,000

TOOK TO A SHOP BECAUSE OF WATER IN REAR AREA COMING FROM SEAT BELTS. GOT TOLD THAT THE WELDS AROUND THE REAR HATCH MOUNTS ARE BAD AND KNOWN FOR MESSING UP. DEALER WOULD NOT FIX AND TOLD ME TO TAKE TO A COLLISION SHOP TO GET FIXED ON MY OWN DIME.

Mileage: 80,000

POWER STEERING INTERMITTEDLY FAILS AT DIFFERENT TIMES. SEEMS TO HAPPEN EARLY WHEN THE CAR IS USED. THIS OCCURS WHEN THE CAR IS IN MOTION AND STEERING BECOMES REALLY HARD.

Mileage: 145,000

POWER STEERING FAILURE. HAS HAPPENED WHEN STATIONARY AS WELL AS WHEN MOVING. STEERING IS LOCKED AND STEERING WHEEL CANNOT BE TURNED WITHOUT CONSIDERABLE FORCE.

Mileage: 158,000

I HAVE LEAKS THROUGH THE SEAT BELTS ON MY THIRD ROW. MY CAR HAS A MILDEW ODOR FROM THESE SO IT HAS BEEN HAPPENING FOR A WHILE. I HAD CARMAX FIX A LEAK THAT I NOTICED IN 2016 BUT NOW 2 YEATS LATER IT IS REALLY BAD. I LOOKED UP ONLINE POSSINLE FIXES AND FOU D HUNDREDS OF OWNERS WITH THE SAME ISSUE ...

Mileage: 83,000

I HAVE LEAKS THROUGH THE SEAT BELTS ON MY THIRD ROW. MY CAR HAS A MILDEW ODOR FROM THESE SO IT HAS BEEN HAPPENING FOR A WHILE. I HAD CARMAX FIX A LEAK THAT I NOTICED IN 2016 BUT NOW 2 YEATS LATER IT IS REALLY BAD. I LOOKED UP ONLINE POSSINLE FIXES AND FOU D HUNDREDS OF OWNERS WITH THE SAME ISSUE ...

Mileage: 83,000

THE SAFETY HAZARD LIGHTS BUTTON DOES NOT WORK. UNABLE TO TURN HAZARD LIGHT ON. BUTTON IS COMPLAINED ABOUT IN MANY ONLINE FORMS FOR DYING OR JUST NOT WORKING.

Mileage: 69,000

AIR BAG LIGHT CAME ON RANDOMLY AND WILL NOT SHUT OFF.

Mileage: 70,000

WE WERE TRAVELING I-26 FROM SC BACK INTO NC AFTER THANKSGIVING. MY CAR DINGED AND SAID COOLANT TEMP WAS TOO HIGH. THANKFULLY I WAS RIGHT AT A REST AREA AND IMMEDIATELY PULLED IN AND TURNED OFF THE CAR. TRIED ADDING COOLANT AND IT POURED OUT THE BOTTOM. HAD MY EXPLORER TOWED TO MY MECHANIC. TURN...

Mileage: 71,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, A STRONG ODOR OF NATURAL GAS WAS DETECTED COMING FROM THE AIR VENTS. WHEN THE CONTACT EXITED THE VEHICLE, THE ODOR WAS ALSO NOTICED AROUND THE PERIMETER OF THE VEHICLE. IN ADDITION, ALL THE WINDOWS WERE FOGGY. THE CONTACT STATE...

Mileage: 72,000

TACKATA RECALL VEHICLE LOST POWER STEERING WHILE DRIVING DOWN A CITY STREET. UNKNOWN REASON FOR LOSS OF STEERING. EXTREMELY DANGEROUS AND FORD SAYS THEY CANNOT DO ANYTHING FOR THIS VEHICLE. THERE ARE RECALLS FOR THIS PROBLEM AND FOR THE SAME YEAR MODEL.

Mileage: 114,163

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING), BUT THE CONTACT DID NOT REC...

Mileage: 192,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHILE DRIVING 65 MPH. THE CONTACT SLOWED THE VEHICLE DOWN AND WAS ABLE TO PULL OVER TO THE ROAD SHOULDER. THE CONTACT WAS ABLE TO SLOWLY DRIVE THE VEHICLE HOME. THE CONTACT CALLED FIVE STAR FORD STONE MOUNTA...

Mileage: 141,989

TAKATA REPORT. THIS IS TO REPORT THAT MY VEHICLE IS GOING THROUGH A SIMILAR AS OTHER VEHICLES. THE STEERING LOCKS IN PLACE AND I AM UNABLE TO MOVE THE STEERING WHEEL AT ALL. I DID SOME RESEARCH AND I AM NOT THE ONE WITH THIS ISSUE. AN ACCIDENT COULD OF EASILY HAPPEN BECAUSE OF IT.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 55 MPH, THE SERVICE TRAC AND SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICL...

Mileage: 99,000

POWER STEERING WENT OUT A SECOND TIME. MORE THAN JUST A LOSS OF POWER STEERING....BASICALLY CANNOT STEER AT ALL. WAS 'FIXED' BY FORD IN 2015....BEYOND DANGEROUS.LIFE THREATENENING PROBLEM NEVER FIXED...REALLY?I CAN BE REACHED AT (XXXXXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSO...

I WAS TURNING OUT OF MY ALLEY AND THE CAR HAD NO POWER. WHEN I TRIED TO ACCELERATE NOTHING HAPPENED. I HAD AN ORANGE WARNING LIGHT WITH A WRENCH COME ON THE DASHBOARD. I TURNED THE CAR OFF AND THEN BACK ON AND THERE WAS NO WARNING LIGHT AND NO ISSUE WITH THE ACCELERATION. DEALERSHIP COULDN'T FIN...

Mileage: 71,240

I WAS TURNING OUT OF MY ALLEY AND THE CAR HAD NO POWER. WHEN I TRIED TO ACCELERATE NOTHING HAPPENED. I HAD AN ORANGE WARNING LIGHT WITH A WRENCH COME ON THE DASHBOARD. I TURNED THE CAR OFF AND THEN BACK ON AND THERE WAS NO WARNING LIGHT AND NO ISSUE WITH THE ACCELERATION. DEALERSHIP COULDN'T FIN...

Mileage: 71,240

I WAS TURNING OUT OF MY ALLEY AND THE CAR HAD NO POWER. WHEN I TRIED TO ACCELERATE NOTHING HAPPENED. I HAD AN ORANGE WARNING LIGHT WITH A WRENCH COME ON THE DASHBOARD. I TURNED THE CAR OFF AND THEN BACK ON AND THERE WAS NO WARNING LIGHT AND NO ISSUE WITH THE ACCELERATION. DEALERSHIP COULDN'T FIN...

Mileage: 71,240

CAR ONLY HAS 64K BUT HAS STARTED LEAKING FUEL, ESPECIALLY WHEN THE FUEL TANK IS FULL. FUEL LEAK APPEARS TO BE NEAR RIGHT REAR WHEEL AND DANGEROUSLY CLOSE TO EXHAUST PIPE. REPAIR SHOP ESTIMATES $1000 TO REPLACE FUEL PUMP.

Mileage: 64,000

TAKATA RECALL AIRBAG LIGHT IS ON AND WILL NOT TURN OFF. IT IS ON ALL THE TIME WILL NOT SHUT OFF

Mileage: 122,000

EXPERIENCING INTERMITTENT CONNECTION IN THE ELECTRIC POWER STEERING GEAR. CAUSES A LOSS OF THE MOTOR POSITION SENSOR SIGNAL RESULTING IN A SHUT DOWN OF THE POWER STEERING ASSIST.

Mileage: 110,000

EXPERIENCING INTERMITTENT CONNECTION IN THE ELECTRIC POWER STEERING GEAR. CAUSES A LOSS OF THE MOTOR POSITION SENSOR SIGNAL RESULTING IN A SHUT DOWN OF THE POWER STEERING ASSIST.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER/HEATING UNIT FAILED CAUSING THE WINDOWS AND THE WINDSHIELD TO BE UNABLE TO DEFROST. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION FORD NORTH CANTON, 5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, 1-877-346-8338) ...

Mileage: 29,416

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER/HEATING UNIT FAILED CAUSING THE WINDOWS AND THE WINDSHIELD TO BE UNABLE TO DEFROST. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION FORD NORTH CANTON, 5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, 1-877-346-8338) ...

Mileage: 29,416

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO YORK FORD, INC. (LOCATED AT 1481 BROADWAY, SAUGUS, MA 01906, (7...

Mileage: 89,000

NOTICED SERIOUS WATER LEAK IN REAR TIRE STORAGE COMPARTMENT. ANALYSIS INDICATED WATER PENETRATING FROM CRACKS IN THE MACHINE WELDS AT THE CORNERS OF WHERE THE ROOF LINE MEETS THE BACK TAIL GATE AS WELL AS THE STAMPED MACHINE WELDS AT THE TWO LIFT GATE HINGES. CREATED MOLD PROBLEM WHEN TIRE COVER AND...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VALVE COVER WAS ALLOWING OIL TO TRAVEL THROUGH A TUBE INTO THE AIR FILTER. THE DEALER (TOWNSEND SALES AND SERVICE, 340 MAIN ST, TOWNSEND, MA 01469) STATED THAT FORD REDESIGNED THE VALVE COVER, WHICH WOULD ELIMINATE THE FAILURE. T...

Mileage: 65,000

SYNC 2 PROBLEMA EL RADIO SE FRIZA LOS MAPAS TARDAN EN ABRIR EL LA CMARA DE REVERSA SE ENCIENDE CORRIENDO FUNCIONA ALGUNAS VECES Y OTRAS NO EL RADIO SE APAGA Y SE ENCIENDE A MENUDO SIN RAZN ALGUNA.

INSIDE OF CAR FILLS UP WITH EXHAUST FUMES WHEN DRIVING

Mileage: 5

MY VEHICLE PRODUCES UNBEARABLE SMELL THAT GETS INSIDE THE CABIN WHENEVER THE RPM REACHES 3500 AND HIGHER AND IF THE VEHICLE IS IN LOW GEAR AND DRIVING UP HILL AND ALSO WHEN VEHICLE IS IDLE AND YOU RAVE UP TH ENGINE. THE SMELL THAT GETS INSIDE THE CABIN COULD MAKE ONE PASS OUT UNLESS WE ROLL DOWN THE...

Mileage: 75,000

MY VEHICLE PRODUCES UNBEARABLE SMELL THAT GETS INSIDE THE CABIN WHENEVER THE RPM REACHES 3500 AND HIGHER AND IF THE VEHICLE IS IN LOW GEAR AND DRIVING UP HILL AND ALSO WHEN VEHICLE IS IDLE AND YOU RAVE UP TH ENGINE. THE SMELL THAT GETS INSIDE THE CABIN COULD MAKE ONE PASS OUT UNLESS WE ROLL DOWN THE...

Mileage: 75,000

ELECTRIC POWER STEERING ASSIST SYSTEM INTERMITENTLY FAILS UPON START-UP OF THE VEHICLE CREATING A "POWER STEERING FAULT' WARNING MESSAGE IN THE DRIVER INTERFACE SYSTEM. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT AFTER 30 SECONDS, THE POWER STEERING SYSTEM CONTINUES TO FAIL. THE FAILURE ALSO CON...

Mileage: 100,000

I WAS DRIVING DOWN THE HIGHWAY THEN ALL OF THE SUDDEN THE TRUCK OVERHEATED AT 65 MPH I GOT OFF AT THE NEXT EXIT AND STOP THE TRUCK NEXT THING I NOTICE IS SMOKE COMING FROM THE HOOD THEN I CALL A TOW TRUCK TO GO TO A LOCAL SHOP NOW THE MECHANIC SAY I NEED A NEW ENGINE,I DONT HAVE THE MONEY TO PAY FOR...

Mileage: 77,802

VEHICLE EXPERIENCES UNINTENDED SUDDEN DECELERATIONS - WHEN DRIVING AT NORMAL SPEEDS THE VEHICLE WILL COAST TO A STOP, REGARDLESS OF THE AMOUNT THE GAS PEDAL IS DEPRESSED. TROUBLE CODES INDICATE THIS IS A COMMON PROBLEM DUE TO THE THROTTLE BODY ACTUATOR BEING FAULTY. DESPITE FORD EXTENDING THE WARR...

Mileage: 105,000

WHEN I PURCHASED THIS VEHICLE TWO YEARS AGO I NOTICED A WATER LEAK WHICH RAN DOWN THE 3RD ROW SEAT BELTS. I CONTACTED MY DEALER AND THEY WEREN'T GOING TO COVER THE REPAIR, BUT AFTER SOME HELP FROM MY SERVICE ADVISER THEY COVERED MOST OF IT. NOW, 2 YEARS LATER, IT IS LEAKING AGAIN AND WORSE. MY PA...

Mileage: 118,000

THE AIR BAG LIGHT KEEPS COMING ON AND STAYING ON FOR NO REASON . I FEEL THIS IS REALLY A SAFETY ISSUE SINCE THE AIR BAGS WONT INFLATE IF LIGHT IS ON AND I HAVE RESEARCHED THIS MATTER AND THERE HAS BEEN SEVERAL COMPLAINTS FROM OTHER OWNERS WHO OWN THIS VEHICLE.

POWER STEERING FAILURE WHILE IN MOTION

Mileage: 89,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE DRIVING AT AN UNKNOWN SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE COASTED UNTIL THE FAILURE CORRECTED ITSELF. THE FAILURE RECURRED WHI...

DRIVING ABOUT 65 MILES PER HOUR ON THE HIGHWAY, PASSENGER SIDE WINDSHIELD TRIM FLEW OFF THE CAR INTO TRAFFIC BEHIND ME (NO PREVIOUS DAMAGE, NOR LOOSENESS ETC.). WHEN WE STOPPED TO SEE WHAT HAPPENED, REALIZED THE DRIVER'S SIDE HAD ALSO COME LOOSE, BUT WAS STILL ATTACHED TO THE VEHICLE.

Mileage: 122,000

OFTEN WHEN I ACCELERATE QUICKLY, AND EVERY TIME I ACCELERATE WHEN GOING UP HILL THERE IS A HORRIFIC SMELL FROM THE EXHAUST AND IT FILLS THE INSIDE OF THE CAR. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR IN THE BEGINNING OF 2017, AND STILL OCCURS TO TODAY (8/13/18).

Mileage: 90,000

CLUNKING IN STEERING RACK/GEARS WHILE STATIONARY AND EXTREMELY WOBBLY AT HIGHER SPEEDS. CLUNKING ALSO WHEN TURNING

Mileage: 153,000

STARTED CAR AND PULLED OUT OF PARKING SPACE AND NO POWER STEERING. RECEIVED "POWER STEERING SENSOR FAIL" NOTICE ON DASH. TURNED OFF CAR AND RESTARTED AND WAS OK. AM CONCERNED TO DRIVE AS THERE IS NO SPECIFIC RECALL ON MY VIN# FOR THIS HOWEVER THERE IS A RECALL ON OTHER 2011 FORD EXPLORERS FOR THIS R...

Mileage: 67,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE SERVICE ADVANCETRAC AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, (508) 543...

Mileage: 163,000

THE "SYNC" TOUCHSCREEN STOPPED WORKING. ONCE THIS HAPPENED THE PASSENGER SIDE AIRBAG SETS TO "OFF" ALL THE TIME. THE FORD DEALER REPORTS IT REQUIRES A NEW APIN, WHICH WAS COVERED UNDER A RECALL BUT ONLY FOR 5 YEARS FROM DATE OF NEW PURCHASE.

THE "SYNC" TOUCHSCREEN STOPPED WORKING. ONCE THIS HAPPENED THE PASSENGER SIDE AIRBAG SETS TO "OFF" ALL THE TIME. THE FORD DEALER REPORTS IT REQUIRES A NEW APIN, WHICH WAS COVERED UNDER A RECALL BUT ONLY FOR 5 YEARS FROM DATE OF NEW PURCHASE.

COMPLIANT ON FORD EXPLORER 2011 STEERING PROBLEM; ITS HIGHLY DISHONEST AND CRUEL HOW FORD IS ALWAYS SELLING CARS TO AMERICAN PEOPLE AND SAYING THAT ARE THE BEST IN THE MARKET WHEN IN REALITY THIS CARS (FORD EXPLORER 2011) HAVE REALLY HIGH HAZARDOUS DEFECTS ON ITS STEERING OPERATION SYSTEM. ACCORDIN...

Mileage: 25

I WAS DRIVING MY 2011 FORD EXPLORER (65,000 MILES) WHEN I SUDDENLY LOST ALL POWER TO MY GAS, BREAK AND STEERING WHEEL. LUCKILY I WAS GOING CLOSE TO 10-15 MILES PER HOUR AND I MANAGED TO VEER ONTO SOMEONE'S LAWN AND HIT THE EMERGENCY BREAK. I WAS TOLD THAT THERE WAS OIL LEAKING INTO THE ENGINE THAT C...

Mileage: 65,000

I WAS DRIVING MY 2011 FORD EXPLORER (65,000 MILES) WHEN I SUDDENLY LOST ALL POWER TO MY GAS, BREAK AND STEERING WHEEL. LUCKILY I WAS GOING CLOSE TO 10-15 MILES PER HOUR AND I MANAGED TO VEER ONTO SOMEONE'S LAWN AND HIT THE EMERGENCY BREAK. I WAS TOLD THAT THERE WAS OIL LEAKING INTO THE ENGINE THAT C...

Mileage: 65,000

I WAS DRIVING MY 2011 FORD EXPLORER (65,000 MILES) WHEN I SUDDENLY LOST ALL POWER TO MY GAS, BREAK AND STEERING WHEEL. LUCKILY I WAS GOING CLOSE TO 10-15 MILES PER HOUR AND I MANAGED TO VEER ONTO SOMEONE'S LAWN AND HIT THE EMERGENCY BREAK. I WAS TOLD THAT THERE WAS OIL LEAKING INTO THE ENGINE THAT C...

Mileage: 65,000

SHIFTER DOES NOT ENGAGE INTO PARK AND WARNING LIGHT COMES ON. WILL NOT ENGAGE MY SEAT TO SLIDE BACK AFTER PUTTING IT INTO PARK. MY CAR WAS STATIONARY EVERY TIME. ALTHOUGH, THE PERSON WHO REALISED IT WAS NOT SHIFTING INTO PARK WAS THE FORD DEALERSHIP. AND NOW IVE NOTICED IT EVERY TIME. NO MATTER HOW...

MY HUSBAND BOUGHT MY CAR FROM A USED FORD DEALERSHIP 2 YEARS AGO. IN THE TWO YEARS WE HAVE HAD TO REPLACE THE MOLDING AROUND THE FRONT WINDSHIELD 3 ONES. THE PASSENGER SIDE FLEW OFF WHILE DRIVING DOWN A ROAD AND WE REPLACED IT. THE DRIVER SIDE FLEW OF 2 TIMES AFTER BEING REPLACED. WE WENT TO THE FOR...

Mileage: 50,000

I WAS DRIVING HOME GOING STRAIGHT ON A CITY STREET DOING ABOUT 40MPH WHEN MY STEERING WHEEL LOCKED UP POWER STEERING ASSIST FAULT MESSAGE CAME UP ON MY INSTRUMENT PANEL. I LEFT OF THE GAS AND MUSCLED THE STEERING WHEEL TO GET TO THE SIDE OF THE ROAD. OTHER THAN A COUPLE HONKS FROM PEOPLE BEHIND M...

Mileage: 46,769

WHILE DRIVING I 77 NORTH (MOORESVILLE NC TO THE BACK SIDE OF STONE MOUNTAIN NC) WITH THE AIR CONDITION ON, I STARTED SMELLING GAS FUMES COMING THROUGH THE AIR VENTS. MY SON ALSO SMELLED THE GAS FUMES. WE HAD TO TURN THE AC OFF AND TRAVEL WITH OPEN WINDOWS.. THE VEHICLE WAS PARKED WHILE WE WERE ON VA...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE ODOR OF EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (877) 477-1434) WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT...

LOST COMPLETE STEERING WHILE DRIVING. THE WHEEL WOULDN'T LET ME TURN IT AT ALL.

Mileage: 109,362

LOSS OF POWER STEERING ASSIST SEVERAL TIMES SINCE 2/2016 SPORADICALLY WHILE VEHICLE IN MOTION. I UNDERSTAND THERE IS A RECALL RELATED TO THIS. IT HAS HAPPENED AT LOW SPEEDS IN NEIGHBORHOODS OR WHILE PULLING OUT OF THE DRIVEWAY THANKFULLY. TURNING CAR OFF, WAITING 10 SECONDS, AND TURNING BACK ON USUA...

Mileage: 112,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. UPON STARTING THE VEHICLE, THE STEERING ABILITY BECAME VERY DIFFICULT AND THE STEERING ASSIST MESSAGE DISPLAYED ON THE MESSAGE CENTER. AFTER APPROXIMATELY THREE ATTEMPTS TO RESTART THE VEHICLE, THE STEERING WHEEL WAS FINALLY ABLE TO BE TURNED. THE CONTACT S...

Mileage: 104,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ALTERNATOR ASSEMBLY AND THE SERPENTINE BELT. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER. THE CONTACT HAD TO COAST THE VEHICLE SLOWLY TO BE PARKED AT THE CONTACT'S...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ALTERNATOR ASSEMBLY AND THE SERPENTINE BELT. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER. THE CONTACT HAD TO COAST THE VEHICLE SLOWLY TO BE PARKED AT THE CONTACT'S...

AIR BAG LIGHT IS ON , POSSIBLE AIR BAG FAIL

Mileage: 99,000

THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED...

Mileage: 87,000

THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED...

Mileage: 87,000

THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED...

Mileage: 87,000

MY WHOLE SYNC SYSTEM HAS TURNED OFF NOT ALLOWING IN VISUAL ON CONTROLLING RADIO, TEMPERATURE, OR DESTINATION. THE PROBLEM OCCURRED AFTER PURCHASING BUT I HAD LIVE NOW NOTICED IT'S GETTIBG WORSE. THERE ARE A LOT OF TROUBLE SHOOTING IDEAS SUGGESTED. DISCONNECTING NEGATIVE CABLE, REMOVING A FUSE, AND R...

Mileage: 154,000

POWER STEERING HAS FAILED RECALL SHOULD BE SENT OUT FOR 2011 EXPLORER 14S06

I HAVE LEAKS IN MY REAR CARGO AREA THAT ARE ELUSIVE BUT MY DEALER HAS BEEN WORKING ON RESOLVING THE ISSUE. DURING RAINY WEATHER I FIND WATER IN THE REAR OF MY CARGO AREA.

ITS A KNOWN FACT THAT WHILE DRIVING, THE WATER PUMPS SUDDENLY BREAK WITH NO PRIOR WARNING/SYMPTOM. FLUIDS MIX AS A RESULT, CONTAMINATED FLUIDS MANDATE COMPLETE ENGINE REPLACEMENT . FORD MOTOR CO. WILL NOT ASSUME ANY RESPONSIBILITY OR OFFER ONE BIT OF ASSISTANCE FOR REPAIR COSTS WHEN DEALERSHIPS C...

Mileage: 104,000

MY ELECTRONIC POWER STEERING(EPS) HAS GONE OUT 3 TIMES. THE FIRST TIME THE DEALERSHIP SUPPOSEDLY FIXED IT ACCORDING TO THE RECALL THAT WAS OUT. I WAS NEVER NOTIFIED IN ANY WAY BY FORD OR THE FIRD DEALERSHIP THAT MY SUV EVEN HAD A RECALL. THE EPS HAS GONE OUT 2 MORE TIMES SINCE THE "FIX" AND THE DEAL...

Mileage: 113,000

WHEN DRIVING A WARM VEHICLE (MEANING IT WAS DRIVEN AND THEN PARKED FOR 1-5 HOURS) THEN DRIVING IT A SECOND TIME WITHIN THIS TIME FRAME, THE VEHICLE WILL DIE AFTER DRIVING 15-25 MINUTES. WHEN THIS HAPPENS, THE RADIO CONTINUES TO WORK, THE ENGINE SHUTS OFF, THE INTERIOR LIGHTS COME ON AND THE LIGHTS A...

Mileage: 58,000

MY WIFE AND I BOUGHT OUR EXPLORER LESS THAN A WEEK AGO AND WE SMELL A REALLY BAD ROTTEN EGG SMELL, SULFUR , CARBON MONOXIDE SMELL IN THE VEHICLE BADLY. WE SMELL IT WHEN PARKED, IDLING AT A STOP, ACCELERATING AND CRUISING DOWN THE ROAD, SO BASICALLY IN ALL ASPECTS OF DRIVING WE SMELL IT. THIS IS VERY...

Mileage: 94,500

2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE ENGINE OVER HEATED AND FAILED WITHOUT WARNING. THE WATER PUMP FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

POWER STEERING FAILS WITH NO WARNING DEALER STATES NO CODES STORED SO CANNOT VERIFY FAILURE AND THEREFOR WILL NOT REPAIR SUSPECT FORD SOFTWARE IS NOT RECORDING CODES TO CAPTURE FAILURE TO AVOID HAVING TO REPAIR FAILING POWER STEERING SYSTEM

Mileage: 83,000

FUEL SYSTEM LEAKS FROM THE FUEL PUMP ASSEMBLY. SIGNIFICANT GAS LEAK WHILE VEHICLE WAS PARKED AND TANK FULL. GAS SMELL AFTER DRIVING VEHICLE. PUMP IS NEAR THE EXHAUST SYSTEM AND I BELIEVE THERE WAS A FIRE HAZARD. VEHICLE HAS ONLY 62K MILES ON IT. IT COST ME $825 TO REPAIR. FORD HAS NO TSB ON IT.

Mileage: 62,000

I WAS TRAVELING WITH MY FAMILY DOWN A BUSY HIGHWAY. THE WINDSHIELD MOULDING ON THE DRIVER SIDE FLEW OFF. I WAS GOING ABOUT 70 MPH WITH FLOW OF TRAFFIC. NO ABNORMAL WIND, JUST WIND FROM SPEED. WAS NO REASON IT SHOULD HAVE FLEW OFF. I HAVE TALKED TO NUMEROUS OTHER EXPLORER OWNERS AND THIS IS A COMMON ...

Mileage: 99,600

FORD EXPLORER CARBON MONOXIDE. WHEN DRIVING CAR FOR OVER 15 MINS AT A TIME THE CABIN FILLS WITH A ROTTEN EGG SMELL AND CAUSES A SEVERE MIGRAINE. IF YOU DO NOT TURN AC/HEAT OFF AND ROLL DOWN THE WINDOWS YOU WILL BECOME LIGHTHEADED AND DIZZY. KIDS COMPLAIN OF BECOMING VERY SLEEPY WHEN IN THE CAR AND T...

Mileage: 174,000

WHEN PLACED IN PARK THE VEHICLE WILL NOT LIGHT UP THE PARK INDICATOR LIGHT 95% OF THE TIME. BECAUSE OF THIS THE REMOTE START WILL NOT WORK AND THE CAR CHIME WILL RING CONSISTENTLY. I HAVE BROUGHT IT TO THE DEALERSHIP AND TOLD IT IS A SWITCH THAT NEEDS TO BE REPLACED THAT WILL COST ME @ 500.00. I SEE...

2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO PERSONALLY HAVING SOLVED EXHAUST SMELL IN VEHICLE CABIN AFTER ALL ATTEMPTS FAILED BY DEALER AND ENGINEERING TSB TO REPAIR PROBLEM. *SMD *JS

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT FELT SLEEPY, NAUSEOUS, WEAK, DIZZY, AND CONFUSED. THE CONTACT PULLED THE VEHICLE OVER TO REST. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE V...

Mileage: 110,000

WHILE MAKING A SHARP LEFT TURN ON A CITY STREET, THE POWER STEERING FAILED CAUSING ME TO LOSE THE ABILITY TO MANEUVER THE TURN. LUCKILY, THERE WAS A PARKING LOT STRAIGHT AHEAD SO I WAS ABLE TO STEER WITH DIFFICULTY INTO THAT LOT. I TURNED OFF THE IGNITION, WAITED 30 SECONDS OR SO, AND RE-STARTED T...

Mileage: 93,000

POWER STEERING FAILURE. POWER STEERING FAILED WHILE DRIVING AND CAUSED ACCIDENT. I WAS QUEENS BOULEVARD BETWEEN 52ND AND 51ST STREET WHEN IT OCCURRED. MY VIDEO IS TOO LARGE TO DOWNLOAD.

Mileage: 99,270

ALWAYS GOT TIRED WHEN I DROVE THE VEHICLE. I NEVER FELT COMPLETELY ALERT WHEN I DROVE IT. I WOULDN'T TAKE MY GRANDCHILD ANYWHERE WITH ME IN THAT VEHICLE BECAUSE I DIDN'T FEEL COMFORTABLE OR SAFE DRIVING IN IT WITH OTHERS. ONE DAY I GOT REALLY LIGHT HEADED AND THE NEXT THING I KNEW IS I WRECKED THE ...

Mileage: 60,000

ALWAYS GOT TIRED WHEN I DROVE THE VEHICLE. I NEVER FELT COMPLETELY ALERT WHEN I DROVE IT. I WOULDN'T TAKE MY GRANDCHILD ANYWHERE WITH ME IN THAT VEHICLE BECAUSE I DIDN'T FEEL COMFORTABLE OR SAFE DRIVING IN IT WITH OTHERS. ONE DAY I GOT REALLY LIGHT HEADED AND THE NEXT THING I KNEW IS I WRECKED THE ...

Mileage: 60,000

MY CAR HAS ABOUT 95K MILES. CURRENTLY IT IS IN THE SHOP GETTING 2 THINGS DONE. A PART IS ORDERED FOR AIR BAG. I'VE HAD SEVERAL AIRBAG ISSUES NEEDED SERVICE. MY BIGGEST CONCERN IS THE POWER STEERING UNIT. I BOUGHT THE CAR NEW FROM DIBLASIO IN 2012 W/ ABOUT 7K MILES ON IT. I HAVE EXTENDED WARRAN...

Mileage: 95,000

MY CAR HAS ABOUT 95K MILES. CURRENTLY IT IS IN THE SHOP GETTING 2 THINGS DONE. A PART IS ORDERED FOR AIR BAG. I'VE HAD SEVERAL AIRBAG ISSUES NEEDED SERVICE. MY BIGGEST CONCERN IS THE POWER STEERING UNIT. I BOUGHT THE CAR NEW FROM DIBLASIO IN 2012 W/ ABOUT 7K MILES ON IT. I HAVE EXTENDED WARRAN...

Mileage: 95,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONING UNIT FAILED ON THE PASSENGER SIDE. THE CONTACT MENTIONED THAT THE VEHICLE WAS BLOWING COLD AIR INSTEAD OF HOT AIR. THE VEHICLE WAS TAKEN TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANT...

Mileage: 29,416

BOUGHT USED-AIR BAG LIGHT STAYS ON MOST OF THE TIME-- KIRK FORD FIXED IT AT DEALER COST FROM BARKSDALE CADILLAC WHERE IT WAS PURCHASED.. AIR BAG LIGHT STILL COMES ON AND WHEN I TALKED TO THEM THEY SAID IT MIGHT BE SOMETHING ELSE CAUSING IT. . HUSBAND FIGHTIN G CANCER AND I COULD NO GET THR RECALL O...

Mileage: 48,355

WHILE DRIVING THE SUV, AN ORANGE WRENCH ERROR CAME ON THE DASH BOARD. THEN THE SUV HAD NO ACCELERATION. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE SUV AND TURN IT BACK ON. AFTER RESTARTING THE ENGINE, THE SUV HAD ACCELERATION, BUT THIS ERROR AND NO ACCELERATION KEEPS HAPPENING. I ...

Mileage: 87,500

WHILE DRIVING THE SUV, AN ORANGE WRENCH ERROR CAME ON THE DASH BOARD. THEN THE SUV HAD NO ACCELERATION. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE SUV AND TURN IT BACK ON. AFTER RESTARTING THE ENGINE, THE SUV HAD ACCELERATION, BUT THIS ERROR AND NO ACCELERATION KEEPS HAPPENING. I ...

Mileage: 87,500

CAR HAS NAUSEATING SMELL WHEN AIR CONDITIONER/HEATER IS ON. AIR CONDITIONER OVERHAULED AT MY EXPENSE JULY 26, 2017. SMELL REMAINS, ALTHOUGH SLIGHTLY BETTER AT TIMES. SMELL IS A CROSS BETWEEN BURNED ROPE/URINE-TYPE SMELL. IF DRIVING ALL DAY, OR LONG DISTANCES, I GET A HEADACHE. PLEASE RESPOND

Mileage: 75,000

SINCE I PURCHASED BY 2011, NEW IN 2011, I HAVE NOTED A STRONG SMELL OF GAS IN THE CABIN OF THE CAR UPON EXCELERATING TO MERGE INTO TRAFFIC ON THE HIGHWAY. THE SMELL WILL LINGER AND REQUIRES NECESSITY TO CRACK MY WINDOWS TO CLEAR. I HAVE ADDRESSED THIS WITH MY LOCAL FORD SERVICE CENTER TWICE, BUT THE...

Mileage: 1,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. A FEW MINUTES LATER, THE LOW OIL PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064) WHERE IT WAS DIAGNOSED THAT THE ENGINE FA...

Mileage: 110,000

MY 2011 EXPLORER HAS EXPERIENCED THE STEERING PROBLEM IN SEVERAL OCCASIONS, MOST OF THE TIME WHEN I'M MAKING A TURN ON THE STREET OR TRYING TO PARK THE VEHICLE THE STEERING WARNING LIGHT COMES ON AND THE STEERING WHEEL BECOMES REALLY HARD TO MOVE AROUND. MOST OF THE TIME I'M DRIVING UNDER 30MPH B...

Mileage: 40

EXHAUST FUMES COMING INTO THE CABIN WHILE IN MOTION. I NOTICED THIS ISSUE WHEN WE BOUGHT THE CAR IN 2015. I COMPLAINED TO FORD IN DECEMBER 2016 AND WAS TOLD THAT I HAVE TO PAY TO HAVE THE HOSES REROUTED SO THAT THE EXHAUST FUMES DON'T COME INTO THE CABIN. I CALLED FORD AGAIN TODAY AND ONCE AGAIN ...

2011 FORD EXPLORER EXHAUST LEAK EVERYTIME I GO 60 OR 70 MILE PERHOUR EXHAUST SMELL INSIDE THE CAR

2011 FORD EXPLORER EXHAUST LEAK EVERYTIME I GO 60 OR 70 MILE PERHOUR EXHAUST SMELL INSIDE THE CAR

LOSS OF POWER STEERING WHILE DRIVING SOME EXPLORERS 2011-12 WERE RECALLED. MINE WAS NOT, HOWEVER IT HAS BEEN DETERMINED TO BE THE STEERING GEAR AND THE SAFETY ISSUE OF CONCERN. IN RETROSPECT WHY WAS MINE NOT RECALLED. THIS OCCURRED WHILE MY WIFE WAS DRIVING ON THE EXPRESSWAY. THE VEHICLE IS ...

Mileage: 116,000

WARNING ELECTRIC POWER ASSIST CAME ON IN DASH AND WAS UNABLE TO STEER

Mileage: 90,000

WHEN I WAS DRIVING I CAME TO A STOP SIGN. I PROCEEDED TO MAKE A RIGHT TURN, THAT'S WHEN THE SUV SHUT OFF AND THE STEERING WHEEL BECAME HARD TO CONTROL SIMULTANEOUSLY. I STOPPED IN THE MIDDLE OF THE ROAD, TURNED THE KEY TO THE OFF POSITION AND RE-STARTED THE SUV AGAIN. NONE OF MY WARNING LIGHTS IN TH...

Mileage: 139,000

APIM NOT WORKING IN TOO MANY CARS I SEEN INTERNET

APIM NOT WORKING IN TOO MANY CARS I SEEN INTERNET

2011 FORD EXPLORER THAT I BOUGHT NEW IN 03/2011 AND THAT HAS AN ISSUE ABOUT THE AIRBAG LIGHT BEING ON AND OFF AT THE VERY FIRST MONTH OF THE CAR PURCHASE IT HAS BEEN CONSTANTLY CHECKED AND FIXED FOR FREE WITHIN THE TIME WARRANTY. THEN I HAVE TO COME AND PAY ALMOST EVERY YEAR TO FIX THE AIRBAG LIGHT.

2011 FORD EXPLORER THAT I BOUGHT NEW IN 03/2011 AND THAT HAS AN ISSUE ABOUT THE AIRBAG LIGHT BEING ON AND OFF AT THE VERY FIRST MONTH OF THE CAR PURCHASE IT HAS BEEN CONSTANTLY CHECKED AND FIXED FOR FREE WITHIN THE TIME WARRANTY. THEN I HAVE TO COME AND PAY ALMOST EVERY YEAR TO FIX THE AIRBAG LIGHT.

2011 FORD EXPLORER THAT I BOUGHT NEW IN 03/2011 AND THAT HAS AN ISSUE ABOUT THE AIRBAG LIGHT BEING ON AND OFF AT THE VERY FIRST MONTH OF THE CAR PURCHASE IT HAS BEEN CONSTANTLY CHECKED AND FIXED FOR FREE WITHIN THE TIME WARRANTY. THEN I HAVE TO COME AND PAY ALMOST EVERY YEAR TO FIX THE AIRBAG LIGHT.

DASHBOARD WARNING INDICATOR FOR AIRBAGS. I DON'T RECALL WHEN/CONDITIONS UNDER WHICH IT FIRST CAME ON.

Mileage: 79,000

MY VEHICLE HAS STRONG EXHAUST FUMES COMING IN IT AS I DRIVE WHICH MAKES ME LET DOWN WINDOWS TO RECEIVE FRESH AIR.I TOOK IT TO THE FORD DEALER AND THEY WOULDN'T FIX IT BUT THEY HAD POLICE EXPLORERS THERE FIXING THE SAME PROBLEM.

TODAY 09/09/2017 MY FRIEND CALLED ME AS INFORMED ME THAT HE SAW YESTERDAY 09/08/2017: ON THE NEWS THERE WAS A LAW SUIT AGAINST 2011 FORD EXPLORER ABOUT CARBON MONOXIDE EMISSION. THE REPORT STATED THAT PEOPLE WERE HAVING HEADACHES, WERE NAUSEOUS, ETC.., WHICH IS EXACTLY THE SYMPTOMS I AM HAVING SINCE...

Mileage: 82,698

ONE WEEK AFTER PURCHASING A PRE-CERTIFIED VEHICLE, THE CAR DIDN'T WANT TO ACCELERATE & GO INTO GEAR. 4 MONTHS LATER HAVING SIMILAR ISSUES & FELT LIKE THE CAR GOT REAR ENDED WHILE DRIVING ON 2 DIFFERENT OCCASIONS ON THE HIGHWAY THAT SAME WEEK. I WAS DRAWN BING IN THE GARDEN STATE PARKWAY IN NJ AND HA...

Mileage: 88,300

ON 8/24/2017, WHILE I WAS DRIVING ON GARDEN STATE PARKWAY, NJ, APPROACHING TOLL GATE NEAR EXIST 114, SUDDENLY THE INDICATOR LIGHTS SHOWED AWD OFF AND I LOST ALL POWER. I WAS ABLE TO COAST THROUGH THE TOLL GATE BUT COULD NOT ACCELERATE ANYMORE. I WAS ABLE TO PARK ON ROAD SHOULDER. I DISMISSED INDICAT...

Mileage: 48,000

I HAVE 2011 FORD EXPLORER, WHICH I TAKE INTO THE LOCAL FORD DEALERSHIP FOR MAINTENANCE REGULARLY. I HAVE HAD ME EXPLORER A LITTLE OVER 2 YEARS. EVER SINCE I PURCHASED MY EXPLORER AND I WOULD TAKE IT IN FOR MAINTENANCE, I WOULD TELL THEM I SMELL EXHAUST FUMES ON THE INSIDE OF MY VEHICLE. ONLY ONCE ...

I HAVE 2011 FORD EXPLORER, WHICH I TAKE INTO THE LOCAL FORD DEALERSHIP FOR MAINTENANCE REGULARLY. I HAVE HAD ME EXPLORER A LITTLE OVER 2 YEARS. EVER SINCE I PURCHASED MY EXPLORER AND I WOULD TAKE IT IN FOR MAINTENANCE, I WOULD TELL THEM I SMELL EXHAUST FUMES ON THE INSIDE OF MY VEHICLE. ONLY ONCE ...

I HAVE 2011 FORD EXPLORER, WHICH I TAKE INTO THE LOCAL FORD DEALERSHIP FOR MAINTENANCE REGULARLY. I HAVE HAD ME EXPLORER A LITTLE OVER 2 YEARS. EVER SINCE I PURCHASED MY EXPLORER AND I WOULD TAKE IT IN FOR MAINTENANCE, I WOULD TELL THEM I SMELL EXHAUST FUMES ON THE INSIDE OF MY VEHICLE. ONLY ONCE ...

POWER STEERING POWER LOST HARD TO TURN

Mileage: 80,000

ELECTRONIC THROTTLE BODY ISSUE - OVER THE LAST 30 DAYS, MY 2011 FORD EXPLORER HAS STALLED LEAVING ME WITH NO POWER TO CONTROL MY SPEED. LUCKILY THE TIMES THIS HAS HAPPENED, I HAVE BEEN ON CITY STREETS DRIVING 30-40 MPH. A WARNING GOES OFF STATING "AWD OFF" AND THEN A PICTURE OF A WRENCH APPEARS AN...

Mileage: 64,000

ALL OF THE WINDSHIELD TOP MOLDING AND HALF THE RIGHT SIDE HAS BLOWN OUT OVER LAST 2 HIGHWAY TRIPS. WINDSHIELD IS ORIGINAL AND HAS NEVER BEEN WORKED ON. USUALLY OCCURRS AT SPEEDS OF 60 MPH OR ABOVE

Mileage: 53,250

I HAVE, ON SEVERAL OCCASIONS, HAVE GOTTEN VERY VERY TIRED WHILE DRIVEING MY 2011 FORD EXPLORER TO THE POINT WHERE I HAVE ALMOST FALLEN ASLEEP BEHIND THE WHEEL DRIVING AND HAVE FALLEN ASLEEP WHILE IDILING IN THE DRIVEWAY. NOT TO MENTION THE EXCRUCIATING HEADACHES IVE SUFFERED FROM RECENTLY ALONG WITH...

Mileage: 109,333

I HAVE A REALLY BAD EXHAUST ODOR IN THE CABIN OF MY EXPLORER. DURING A 2500 - 5000 RPM ACCELERATION, YOU CAN SMELL EXHAUST IN THE CABIN. MY MOTHER HAS BECOME SICK RIDING IN THE VEHICLE AND VARIOUS PEOPLE WHO I HAVE DRIVEN ON LONG ROAD TRIPS WITH IN THE EXPLORER HAVE COMPLAINED ABOUT HEADACHES. COMMU...

Mileage: 30,000

STRONG FUME / EXHAUST SMELL IS PRESENT WHEN ACCELERATING ONTO THE HIGHWAY WITH THE A/C IN EITHER RECYCLE MODE OR NORMAL MODE. LIGHTHEADEDNESS CAN BE PRESENT AT TIMES ASSOCIATED WITH ACCELERATING THE VEHICLE. THIS EXHAUST SMELL HAS BEEN PRESENT FOR SEVERAL YEARS, AND DOESN'T SEEM TO GO AWAY OR CHANGE...

Mileage: 163,000

EXHAUST LEAKING INTO CABIN FROM BROKEN HEADER HAS BEEN LIKE THIS SINCE 2012 FORD DID NOTHING HARD ACCELERATION CABIN SMELL IS VERY STRONG

Mileage: 8,000

EXHAUST FUMES ENTER CABIN DURING HARD ACCELERATION. CONDITION HAS EXISTED SINCE NEW IN MAY OF 2011. A/C ON OR OFF, RECIRCULATION ON OR OFF. REQUIRES ROLLING DOWN WINDOWS TO REMOVE FUMES. CONDITION CAN BE DUPLICATED AT ANY TIME.

Mileage: 46,000

"POWER STEERING ASSIST FAULT" I WAS DRIVING AND ATTEMPTING TO TURN AND THE MESSAGE "POWER STEERING ASSIST FAULT" CAME ON THE STEERING WHEEL LOCKED AND WOULD NOT TURN AT ALL I WAS ABLE TO REVERSE BACK INTO A PARKING SPACE AVOIDING THE DANGER OF ALL THE PASSING CARS AND PEDESTRIANS AROUND

Mileage: 51,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN ...

Mileage: 52,826

SHORTLY AFTER I BOUGHT MY 2011 FORD EXPLORER, I NOTICED A CARBON MONOXIDE SMELL INSIDE THE VEHICLE AND MY DAUGHTER WAS ALWAYS "TIRED" WHEN THIS HAPPENED. I OPENED THE WINDOWS. THREE DIFFERENT MECHANICS COULD NOT IDENTIFY THE PROBLEM. I HAVE HAD A CARBON MONOXIDE DETECTOR IN THE CAR FOR YEARS. I ...

SMELL OF EXHAUST FUMES INSIDE THE CABIN WHEN ACCELERATING HARD (IE, TO MERGE ON THE FREEWAY ETC). HAVE NOTICED THE ISSUE SINCE WE FIRST BOUGHT IT (USED) IN 2013).

Mileage: 38,000

SMELL OF EXHAUST FUMES INSIDE THE CABIN WHEN ACCELERATING HARD (IE, TO MERGE ON THE FREEWAY ETC). HAVE NOTICED THE ISSUE SINCE WE FIRST BOUGHT IT (USED) IN 2013).

Mileage: 38,000

SMELL OF EXHAUST FUMES INSIDE THE CABIN WHEN ACCELERATING HARD (IE, TO MERGE ON THE FREEWAY ETC). HAVE NOTICED THE ISSUE SINCE WE FIRST BOUGHT IT (USED) IN 2013).

Mileage: 38,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, LEVITTOWN FORD LLC 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, WHERE IT WAS DETERMINED THAT EXHAUST FUMES WERE PRESENT IN THE REAR OF THE VEHIC...

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, LEVITTOWN FORD LLC 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, WHERE IT WAS DETERMINED THAT EXHAUST FUMES WERE PRESENT IN THE REAR OF THE VEHIC...

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, A STRONG FUEL ODOR WAS PRESENT IN THE CABIN. WHEN THE AIR CONDITIONER WAS ACTIVATED, THE ODOR INTENSIFIED. THE VEHICLE WAS TAKEN TO SUNRISE FORD OF NORTH HOLLYWOOD (5500 LANKERSHIM BLVD, NOR...

Mileage: 166

WE HAVE A EXHAUST SMELL IN THE CABIN AREA WHEN THE VEHICLE IS RUNNING, MOSTLY WHEN THE CLIMATE CONTROL IS OPERATING AND MORE SO WHEN THE REAR AIR IS IN OPERATION. WE HAVE REPORTED IT TO OUR LOCAL DEALER (FUTURE FORD OF ROSEVILLE CA.) AND THEY HAVE DONE NOTHING FOR THE PROBLEM. WE TRY TO DRIVE WITH T...

Mileage: 95,000

MY EXPLORER HAS HAD AN EXHAUST SMELL IN THE PASSENGER AREA. I HAVE BROUGHT IT TO SEARS AUTO AND FORD DEALER AND BOTH TOLD ME THERE WAS NOTHING WRONG, YET I CONTINUE TO SMELL THE EXHAUST WHEN I AM DRIVING ON THE HIGHWAY AND UP HILL, WITH MY AC ON. I AM WORRIED ABOUT THIS PROBLEM SINCE I AM NOW SEEING...

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOST POWER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DEALER WAS CONTACTED (TROPICAL FORD IN ORLANDO, FL) AND THE CONTACT WAS ADVISED TO TOW...

Mileage: 157,000

GOT MY EXPLORER NEW IN 2011 HAD EXHAUST FUMES COMING IN TO CABIN TOOK TO DEALER 3 TIMES FOR THAT PROBLEM HAPPENS WHEN ACCELERATING OVER 3000 RPM STRONG ODOR COMES INTO CABIN. DEALER TOLD ME NOTHING WAS WRONG WITH VEHICLE. THEY SAID WAS BECAUSE IT WAS NEW EVENTUALLY WOULD CLEAR UP...TIRED OF BEING ST...

Mileage: 3,500

FUMY ODOR WHEN ACCELLERATE

WHEN I DRIVE WITH THE WINDOWS CLOSED FOR ANY LENGTH OF TIME I HAVE TO OPEN THE WINDOWS AND MANY TIMES I PULL OVER TO TAKE A BREATHER. I MENTIONED TO A FRIEND TODAY THIS PROBLEM AND HE TOLD ME HE HAD SEEN THE NIGHT BEFORE THAT THIS MODEL VEHICLE HAD MANY COMPLAINTS AS CARBON MONOXIDE MAY BE THE PROBL...

Mileage: 90,000

OUR ELECTRICIAL POWER ASSIST STOPS WORKING WHILE DRIVING ALMOST CAUSE AND ACCIDENT HAS BEEN SEEN 2 TIMES TO BE FIXED AND KEEPS DOING IT

Mileage: 87,000

RESTRAINTS INDICATOR LAMP WARNING LIGHT CAME ON AND WON'T GO OFF. I HAVE AN APPOINTMENT SETUP THIS FRIDAY WITH MY LOCAL FORD DEALERSHIP TO HAVE IT CHECKED OUT, BUT WHEN I RESEARCHED THE ISSUE, I FOUND THAT A TON OF PEOPLE HAD THE SAME PROBLEM. A MAJORITY WERE RESOLVED BY FIXING A CONNECTION UNDER TH...

RESTRAINTS INDICATOR LAMP WARNING LIGHT CAME ON AND WON'T GO OFF. I HAVE AN APPOINTMENT SETUP THIS FRIDAY WITH MY LOCAL FORD DEALERSHIP TO HAVE IT CHECKED OUT, BUT WHEN I RESEARCHED THE ISSUE, I FOUND THAT A TON OF PEOPLE HAD THE SAME PROBLEM. A MAJORITY WERE RESOLVED BY FIXING A CONNECTION UNDER TH...

MY STEERING WENT OUT ON MY VEHICLE WHILE I WAS DRIVING. MY RADIO AND SCREEN GOES OUT SEVERAL TIMES A MONTH.

Mileage: 91,000

MY STEERING WENT OUT ON MY VEHICLE WHILE I WAS DRIVING. MY RADIO AND SCREEN GOES OUT SEVERAL TIMES A MONTH.

Mileage: 91,000

GOT INTO MY CAR AFTER BEING PARKED FOR ABOUT AN HOUR AND CONSOLE SCREEN NEVER TURNED ON. NO HANDSFREE PHONE CONNECTION, NO RADIO, NO NAVIGATION, NO BACK UP CAMERA. DID NOT COME BACK AFTER MORE THAN 2 WEEKS OF DRIVING. APIM FAILURE AND NEEDS TO BE REPLACED. FORD KNEW THIS PART WAS POOR BECAUSE THEY E...

Mileage: 56,300

I'VE REPORTED TO A LOCAL FORD DEALERSHIP THAT WHEN I TURN MY CAR ON, AN ALARM ALERT SOUNDS AND I GET A WARNING LIGHT THAT SAYS, POWER STEERING ASSIST FAULT AND I CAN'T MOVE MY STEERING WHEEL. I HAVE TO RE-START MY CAR 1-5 TIMES FOR IT TO START WORKING. THIS IS A MAJOR SAFETY ISSUE AND A LIABILITY. I...

Mileage: 90,308

I'VE REPORTED TO A LOCAL FORD DEALERSHIP THAT WHEN I TURN MY CAR ON, AN ALARM ALERT SOUNDS AND I GET A WARNING LIGHT THAT SAYS, POWER STEERING ASSIST FAULT AND I CAN'T MOVE MY STEERING WHEEL. I HAVE TO RE-START MY CAR 1-5 TIMES FOR IT TO START WORKING. THIS IS A MAJOR SAFETY ISSUE AND A LIABILITY. I...

Mileage: 90,308

FOUL SMELL WHEN DRIVING AND AIR CONDITIONER ON AT TIMES. HAPPENED MANY TIMES OVER THE LAST YEAR. EXCESSIVE SLEEPINESS WHEN DRIVING AND HAVE TO PULL OVER.

Mileage: 85,000

CAR LOSSES POWER WHILE IN MOTION. FRIST TIME NEAR MY HOME. SECOND TIME WHILE DRIVING IN TOWN. STOP, TURN OFF MOTOR THEN BACK ON AND MESSAGE IS GONE. MY CAR HAS DONE THIS TWICE NOW. DO NOT TRUST MY CAR TO DRIVE FAR FROM HOME. THROTTLE BODY ASSEMBLY IS HAVING ISSUES AND UNDERSTAND IT'S BEEN RECALL...

Mileage: 53,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SAW A PIECE FLY OFF OF THE WINDSHIELD AND INTO TRAFFIC. THE CONTACT STOPPED TO INSPECT THE WINDSHIELD AND NOTICED THAT THE PLASTIC PIECE WAS CONNECTED TO THE PANEL OF THE WINDSHIELD. THE CONTACT CALLED ALL STA...

Mileage: 7,800

MY VEHICLE WAS ON THE ROAD IN MOTION WHEN I HEARD A CREAKING/CLANKING NOISE ON THE FRONT RIGHT SIDE NEAR THE TIRE. AFTER TAKING MY VEHICLE TO THE DEALERSHIP TO DETERMINE WHAT THE CAUSE OF THE NOISE WAS, I WAS ADVISED THAT IT WAS A FAULTY FRONT RIGHT STRUT AND SPRING ASSEMBLY. I HAD MY MECHANIC REPLA...

Mileage: 120,000

MY VEHICLE WAS ON THE ROAD IN MOTION WHEN I HEARD A CREAKING/CLANKING NOISE ON THE FRONT RIGHT SIDE NEAR THE TIRE. AFTER TAKING MY VEHICLE TO THE DEALERSHIP TO DETERMINE WHAT THE CAUSE OF THE NOISE WAS, I WAS ADVISED THAT IT WAS A FAULTY FRONT RIGHT STRUT AND SPRING ASSEMBLY. I HAD MY MECHANIC REPLA...

Mileage: 120,000

I WAA DRIVING TO WORK AND ALL OF A SUDDEN WARNING MESSAGES APPEARED TO SERVICE POWER STEERING ASSIST FAULT, SERVICE TERRAIN MANAGEMENT SYSTEM FAULT, SERVICE ADVANCE TRAC. I COMPLETELY LOST CONTROL OF TURNING THE WHEEL AND MY TURNING SIGNALS COMPLETELY STOPPED WORKING. I WAS BARELY ABLE TO PULL OVER ...

Mileage: 120

I HAVE A 2011 FORD EXPLORER AND I ABSOLUTELY HATE IT !!! EVER SINCE I PURCHASED THE VEHICLE , I HAVE HAD MANY PROBLEMS. I JUST HAD MY POWER STEERING RACK REPLACED , OUT OF POCKET, UNTIL FORD DECIDED TO RECALL IT. NOW, I HAD TO REPLACE THE TRANSFER CASE , WHICH IRONICALLY WENT BAD OUT OF NO WHERE. T...

HAVING PROBLEMS WITH THE EPAS STEERING . WILL GET A WARNING THAT THAT SAYS "ELECTRONIC POWER ASSIST FAILURE". THIS HAS HAPPENED BEFORE AND THE DEALER DI A SOFTWARE UPDATE. THOUGHT IT WAS REPAIRED, BUT IT IS HAPPENING AGAIN. THIS IS A VERY DANGEROUS SITUATION WHEN IT HAPPENS BECAUSE YOU HAVE NO NOTIC...

Mileage: 60,000

TL* THE CONTACT OWNED A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE FRONT DRIVER SIDE. THE AIR BAGS DEPLOYED, BUT THE SEAT BELT PRETENSIONER FAILED TO LOCK. THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THE CONT...

Mileage: 90,000

14S06 REPLACE STEERING RACK ASSEMBLY! UPDATE THE POWER STEERING CONTROL MODULE (PSCM) SOFTWARE! MY FAMILY WAS IN THIS VEHICLE WHEN THE STEERING FAILED. THIS NEEDS TO BE CORRECTED IMMEDIATELY! NEWS: FORD IS RECALLING CERTAIN MODEL YEAR 2011-2013 FORD EXPLORER VEHICLES; POWER STEERING GEAR REPORT RECE...

Mileage: 100,000

CAR WAS FINE THEN ALL OF A SUDDEN OVER HEATING SIGN WENT ON IN THE CAR . I PULLED OVER ON THE FREEWAY CALLED A TOW TRUCK BECAUSE I WAS TOLD NOT TO DRIVE THE CAR. I HAD IT TOWED TO MY HOUSE HAD A PROFESSIONAL MECHANIC LOOK AT IT AT MY HOUSE I WAS THEN TOLD THAT THERE WAS A LEAK AND THE WATER TANK WAS...

Mileage: 93,000

CAR WAS FINE THEN ALL OF A SUDDEN OVER HEATING SIGN WENT ON IN THE CAR . I PULLED OVER ON THE FREEWAY CALLED A TOW TRUCK BECAUSE I WAS TOLD NOT TO DRIVE THE CAR. I HAD IT TOWED TO MY HOUSE HAD A PROFESSIONAL MECHANIC LOOK AT IT AT MY HOUSE I WAS THEN TOLD THAT THERE WAS A LEAK AND THE WATER TANK WAS...

Mileage: 93,000

CAR WAS FINE THEN ALL OF A SUDDEN OVER HEATING SIGN WENT ON IN THE CAR . I PULLED OVER ON THE FREEWAY CALLED A TOW TRUCK BECAUSE I WAS TOLD NOT TO DRIVE THE CAR. I HAD IT TOWED TO MY HOUSE HAD A PROFESSIONAL MECHANIC LOOK AT IT AT MY HOUSE I WAS THEN TOLD THAT THERE WAS A LEAK AND THE WATER TANK WAS...

Mileage: 93,000

THE REAR VIEW CAMERA SYSTEM STARTED SHOWING A REVERSE IMAGE TO WHAT IS ACTUALLY BEHIND US WITHOUT WARNING (THE VIDEO WAS SHOWING MIRRORED/BACKWARDS VIEW). THIS CAUSED US TO THINK SOMEONE WHO WAS ACTUALLY ON ONE SIDE OF THE VEHICLE WAS IN A SAFE PLACE, WHILE IN REALITY THEY WERE IN THE PATH OF THE V...

Mileage: 67,800

EXHAUST MAKING ME SICK,BAD SMELL LIKE ROTTEN EGGS INSIDE THE CAR EVERY TIME I TURN ON THE A/C AND MY KIDS GET SICK OF THAT SMELL

Mileage: 30

TURNING FROM HIGHWAY TO SUBDIVISION, POWER STEERING WENT OUT WHICH CAUSED ME TO ALMOST RUN INTO ANOTHER VEHICLE WHO WAS TURNING ONTO THE HIGHWAY. THIS HAS BEEN A KNOWN ISSUE WITH MY TRUCK'S MAKE AND MODEL AND PERHAPS THE ISSUE WAS LARGER THAN ORIGINALLY THOUGHT SINCE CLEARLY THIS ISSUE EFFECTS ME AN...

Mileage: 116,943

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. HOWEVER, WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. AS A RESULT, THE D...

Mileage: 41,000

APRIL 30, 2017, WHEN STARTING MY EXPLORER I WAS NOTIFIED BY THE ONBOARD NOTIFICATION SYSTEM THAT THE STEERING POWER ASSIST HAD FAILED. NEXT MESSAGE STATED THE ADVANCE TRACK SYSTEM HAD ALSO FAILED. SURE ENOUGH THE POWER STEERING WAS NONEXISTENT. DROVE IT HOME AND FOUND THE CARE UNDRIVEABLE FOR...

PURCHASED USED VEHICLE JANUARY 2017. MARCH 2017 AIRBAG LIGHT APPEARED INTERMITTENTLY AT START, WHEN PLACED IN DRIVE, OR TRAVELING AT VARIABLE SPEEDS. APRIL 2017 AIRBAG LIGHT NOW ILLUMINATES 95% OF TIME AT START AND REMAINS ON THROUGHOUT OPERATION. FORD DEALERSHIP IDENTIFIED AIRBAG CODE B1212, ADVISI...

Mileage: 64,000

RANDOMLY, THE AIRBAG LIGHT WILL COME ON AND REMAIN ON UNTIL THE VEHICLE IS RESET, INDICATING THERE IS AN INTERMITTENT PROBLEM WITH THE SRS SYSTEM. HAPPENS AFTER STARTING THE VEHICLE, DURING THE INITIAL TESTING OF COMPONENTS. UPON SEARCHING ONLINE, THERE SEEMS TO BE QUITE A BIT OF PEOPLE WITH EXPLORE...

I PURCHASED MY VEHICLE IN MARCH OF 2016. I FIRST HAD ISSUES WITH THE BRAKING SYSTEM. I HEARD SCREECHING AND WHIRRING AS I DROVE THE VEHICLE. NEXT, I HAD ISSUES WITH THE BATTERY, BATTERY ACID LEAKED ALL OVER THE BATTERY, CORROSION BUILT UP ON THE BATTERY. MOST RECENTLY, AFTER SERVICING MY VEHICLE, TH...

Mileage: 108,394

I PURCHASED MY VEHICLE IN MARCH OF 2016. I FIRST HAD ISSUES WITH THE BRAKING SYSTEM. I HEARD SCREECHING AND WHIRRING AS I DROVE THE VEHICLE. NEXT, I HAD ISSUES WITH THE BATTERY, BATTERY ACID LEAKED ALL OVER THE BATTERY, CORROSION BUILT UP ON THE BATTERY. MOST RECENTLY, AFTER SERVICING MY VEHICLE, TH...

Mileage: 108,394

I PURCHASED MY VEHICLE IN MARCH OF 2016. I FIRST HAD ISSUES WITH THE BRAKING SYSTEM. I HEARD SCREECHING AND WHIRRING AS I DROVE THE VEHICLE. NEXT, I HAD ISSUES WITH THE BATTERY, BATTERY ACID LEAKED ALL OVER THE BATTERY, CORROSION BUILT UP ON THE BATTERY. MOST RECENTLY, AFTER SERVICING MY VEHICLE, TH...

Mileage: 108,394

I FIRST BEGAN EXPERIENCING BRAKING AND BATTERY ISSUES 3 TO 4 WEEKS AFTER THE PURCHASE OF MY VEHICLE. I TOOK THE VEHICLE IN FOR SERVICING OF THE BRAKING AND BATTERY ISSUES. I WAS INFORMED BY THE SERVICE ADVISOR THAT I SHOULD RETURN THE VEHICLE TO DEALERSHIP FOR REPAIRS DUE TO THE MULTIPLE ISSUES WITH...

Mileage: 108,394

I FIRST BEGAN EXPERIENCING BRAKING AND BATTERY ISSUES 3 TO 4 WEEKS AFTER THE PURCHASE OF MY VEHICLE. I TOOK THE VEHICLE IN FOR SERVICING OF THE BRAKING AND BATTERY ISSUES. I WAS INFORMED BY THE SERVICE ADVISOR THAT I SHOULD RETURN THE VEHICLE TO DEALERSHIP FOR REPAIRS DUE TO THE MULTIPLE ISSUES WITH...

Mileage: 108,394

I FIRST BEGAN EXPERIENCING BRAKING AND BATTERY ISSUES 3 TO 4 WEEKS AFTER THE PURCHASE OF MY VEHICLE. I TOOK THE VEHICLE IN FOR SERVICING OF THE BRAKING AND BATTERY ISSUES. I WAS INFORMED BY THE SERVICE ADVISOR THAT I SHOULD RETURN THE VEHICLE TO DEALERSHIP FOR REPAIRS DUE TO THE MULTIPLE ISSUES WITH...

Mileage: 108,394

EXHAUST LEAK PROBLEM IN MY CAR WHILE THE AIR CONDITIONING IS ON OR WHEN I ACCELERATE. THE CAR SMELLS LIKE GAS CONSTANTLY, EVEN WHEN IT IS PARKED AND IN MY GARAGE. I AM TERRIFIED FOR MY THREE CHILDREN. WE HAVE TAKEN IT TO FORD TWICE ALREADY AND THEY CAN'T FIX IT AND EXPECT ME TO PAY FOR THE REPAIR...

Mileage: 105,000

WENT TO GO DRIVE THE SUV WHILE DOING ONLY 25 MPH & IT WAS RAVING OUR 3-5 RPM. WHILE DRUG IN THE CITY

Mileage: 2

WENT TO GO DRIVE THE SUV WHILE DOING ONLY 25 MPH & IT WAS RAVING OUR 3-5 RPM. WHILE DRUG IN THE CITY

Mileage: 2

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES AND OPERATED AS NORMAL AFTER BEING RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANU...

Mileage: 120,000

AIRBAG LIGHT COMES OFF & ON WHEN DRIVING. WHEN LIGHT IS ON THE AIRBAG WILL NOT OPERATE IN A CRASH.

WE HAVE EXHAUST IN THE PASSENGER COMPARTMENT WHEN CLIMBING A HILL OR AT A TRAFFIC STOP WHEN THE ENGINE IS RUNNING, WE NOTICE THE PROBLEM WHEN UNDER ACCELARATION AND WHILE USING THE HEATER/AC. WILL OPEN THE WINDOW WHEN STOPPED WITH THE CAR IDELING TO LESSEN THE SMELL. HAVE COMPLAINED TO FORD BUT HAVE...

Mileage: 90,000

WITHIN THE PAST YEAR WE HAVE SMELLED ROTTEN EGGS IN THE CAB OF OUR EXPLORER ON SEVERAL OCCASIONS BUT ASSUMED IT WAS NOTHING. UPON READING AN ARTICLE ABOUT AN INVESTIGATION INTO CARBON MONOXIDE SEEPING INTO THE CAB WE ARE EXTREMELY NERVOUS. WE HAVE TWO SMALL CHILDREN. THIS ALWAYS HAPPENS WHEN THE BE...

Mileage: 101,567

SINCE I GOT MY EXPLORER IN DEC 2014 OFF AND ON I'VE HAD AN ISSUE WITH A FOUL SMELL IN THE CAR. SINCE IT WOULD COME AND GO I JUST WOULD USE MORE AIR FRESHENERS WHEN IT HAPPENED. BUT RECENTLY IT HAS GOTTEN MUCH WORSE! THE SMELL NOW IS UNBEARABLE ,I'VE BEEN RECENTLY DEALING WITH REAL BAD HEADACHES AS W...

Mileage: 39,000

FREQUENT STRONG EXHAUST SMELL IN THE CAB, WORSE AFTER DRIVING FOR AN EXTENDED PERIODS OF TIME AT HIGHWAYS SPEEDS THEN SLOWING DOWN OR STOPPING AND SITTING WITH THE ENGINE RUNNING

Mileage: 50

WHEN DRIVING THE VEHICLE ON THE HIGHWAY OR WHEN ACCELERATING THE INSIDE OF THE VEHICLE SMELLS OF ROTTING EGGS. FROM TIME TO TIME IT IS SMELT WHEN SITTING AT AND IDLING. THIS HAS BEEN AN ONGOING PROBLEM WITH OUR 2011 FORD EXPLORER.

Mileage: 97,000

STRONG ENGINE EXHAUST SMELL IN VEHICLE CABIN WHILE DRIVING, DURING ENGINE OPERATION ABOVE 3000-3500 RPM WITH WINDOWS CLOSED AND CLIMATE CONTROL ON. OUTSIDE AIR ON OR OFF SEEMS TO MAKE NO DIFFERENCE.

Mileage: 51,000

STRONG ENGINE EXHAUST SMELL IN VEHICLE CABIN WHILE DRIVING, DURING ENGINE OPERATION ABOVE 3000-3500 RPM WITH WINDOWS CLOSED AND CLIMATE CONTROL ON. OUTSIDE AIR ON OR OFF SEEMS TO MAKE NO DIFFERENCE.

Mileage: 51,000

WHILE DRIVING AND ESPECIALLY AFTER, THERE IS A BURNING HAIR SMELL THAT IS IN THE CAR AND WHEN YOU STEP OUTSIDE THE CAR IT IS VERY STRONG IN THE ENGINE. UPON LEARNING OF THE CLASS ACTION LAWSUIT TOO LATE, IT HELPED MAKE SENSE WHY I WAS SMELLING THE "BURNT HAIR" SMELL WHEN I RAN THE HEATER AND/OR AC....

Mileage: 83,000

WHILE DRIVING AND ESPECIALLY AFTER, THERE IS A BURNING HAIR SMELL THAT IS IN THE CAR AND WHEN YOU STEP OUTSIDE THE CAR IT IS VERY STRONG IN THE ENGINE. UPON LEARNING OF THE CLASS ACTION LAWSUIT TOO LATE, IT HELPED MAKE SENSE WHY I WAS SMELLING THE "BURNT HAIR" SMELL WHEN I RAN THE HEATER AND/OR AC....

Mileage: 83,000

WHEN ACCELERATING UP INCLINES OR HILLS OR WHEN ENTERING THE HIGHWAY FROM THE ACCELERATION LANE OR ACCELERATING TO PASS A STRONG ODOR OF EXHAUST GAS CAN BE DETECTED IN THE PASSENGER CABIN. THE SMELL IS SO STRONG THE WINDOWS HAVE TO BE LET DOWN TO EVACUATE THE CABIN OF THE EXHAUST GAS.

Mileage: 50,000

WE HAVE EXPERIENCED CLEARLY DISCERNIBLE EXHAUST GAS LEAKS INTO THE CABIN OF THE 2011 EXPLORER, WHICH ARE MOST NOTICEABLE WHEN ACCELERATING. WE TOOK THE VEHICLE TO THE LOCAL DEALERSHIP RECENTLY, AND THEY IMPLEMENTED A TSB FROM FORD THAT INVOLVED ADDING SMALL VENTS IN THE REAR DOOR AREA. THE DEALERS...

MY 2011 FORD EXPLORER HAD A FAULTY TRANSFER CASE, WHICH SET ME BACK $2000.00. THE ISSUE I WAS EXPERIENCING WAS A GRINDING NOISE IN MY FRONT END WHILE DRIVING. I WOULD EXPERIENCE HESITATION WHEN INCREASING SPEEDS, AS IF THE TRANSMISSION WAS SLIPPING. WHILE GOING IN REVERSE, THE CAR WOULD STALL AND ...

Mileage: 114,000

MY 2011 FORD EXPLORER HAD A FAULTY TRANSFER CASE, WHICH SET ME BACK $2000.00. THE ISSUE I WAS EXPERIENCING WAS A GRINDING NOISE IN MY FRONT END WHILE DRIVING. I WOULD EXPERIENCE HESITATION WHEN INCREASING SPEEDS, AS IF THE TRANSMISSION WAS SLIPPING. WHILE GOING IN REVERSE, THE CAR WOULD STALL AND ...

Mileage: 114,000

MY STEERING GEAR WENT BAD ON 1-18-2017 I REPLACED IT AT MY COST $1,666.73 IT LASTED ABOUT 10 DAYS AND WENT OUT AGAIN.

Mileage: 75,590

DRIVING DOWN THE HIGHWAY IN MY CAR LOST CONTROL. THIS WAS REALLY SCARY. I SAW SEVERED CRAVING FOR WELD. THE TEMPERATURE OUTSIDE WAS -25. I REPORTED IT TO THE DEALER. HE REFUSED TO HELP ME. NOW I'M AFRAID TO DRIVE THIS CAR. I FEAR FOR THE LIVES OF THEIR LOVED ONES. DATE OF INCIDENT: 27 JANUARY 2017 ...

Mileage: 74

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ...

Mileage: 146,000

AT START, VEHICLE SHOWS POWER STEERING ASSIST FAILURE AND BECAUSE VEHICLE IS PARKED, ALMOST IMPOSSIBLE TO TURN STEERING WHEEL - STARTED 2 MONTHS AGO AS INTERMITTENT PROBLEM, THEN PERMANENT FAILURE NOW. ISSUE HAS NOT OCCURRED, YET, WHILE DRIVING THIS VEHICLE. VEHICLE SUBJECT TO RECALL 14V286000 - E...

Mileage: 159,000

I STARTED THE CAR AND A NOTICE CAME UP: "SERVICE POWER STEERING NOW" WITHOUT WARNING. I PULLED OFF AND THE CAR DRAGGED TO THE RIGHT AND INTO THE CURB. I WASN'T INJURED. I HAD TO DRIVE IT HOME AS IS. I WAS PARALLEL PARKED BY A BUILDING. THE POWER STEERING OF THE FORD EXPLORER IS A FAULTY SYSTEM AND T...

Mileage: 104,897

MY WIFE HAS A 2011 FORD EXPLORER. IT WAS AROUND CHRISTMAS WHEN WE NOTICED THAT GIFTS IN THE BACK STORAGE AREA WERE SOAKING WET. I REMOVED THE SPARE TIRE AND IN THE SPARE TIRE HOLDER WAS APPROXIMATELY 2 INCHES OF WATER. I SEARCHED WATER LEAKS ON THE INTERNET AND WAS OVERWHELMED HOW MANY PEOPLE HAD...

Mileage: 75,000

MY WIFE WAS BRINGING MY KIDS HOME FROM SCHOOL AND HAD A COMPLETE STEERING FAILURE BUT WAS NOT INJURED AND DID NOT HAVE AN ACCIDENT

Mileage: 75,407

THE BATTERY CHARGING SYSTEM COMES ON WHILE DRIVE AT NORMAL SPEED AND THE STEERING BECOMES VERY HARD AND THEN EVERYTHING SHUTS DOWN AND IF YOU ARE LUCKY YOU MIGHT MAKE IT OFF THE SIDE OF THE ROAD. THIS IS VERY SCARY AS I LIVE IN A RURAL AROUND WHERE YOU CAN'T ALWAYS GET OVER IN AN APPROPRIATE AREA. ...

Mileage: 107,000

THE BATTERY CHARGING SYSTEM COMES ON WHILE DRIVE AT NORMAL SPEED AND THE STEERING BECOMES VERY HARD AND THEN EVERYTHING SHUTS DOWN AND IF YOU ARE LUCKY YOU MIGHT MAKE IT OFF THE SIDE OF THE ROAD. THIS IS VERY SCARY AS I LIVE IN A RURAL AROUND WHERE YOU CAN'T ALWAYS GET OVER IN AN APPROPRIATE AREA. ...

Mileage: 107,000

THE BATTERY CHARGING SYSTEM COMES ON WHILE DRIVE AT NORMAL SPEED AND THE STEERING BECOMES VERY HARD AND THEN EVERYTHING SHUTS DOWN AND IF YOU ARE LUCKY YOU MIGHT MAKE IT OFF THE SIDE OF THE ROAD. THIS IS VERY SCARY AS I LIVE IN A RURAL AROUND WHERE YOU CAN'T ALWAYS GET OVER IN AN APPROPRIATE AREA. ...

Mileage: 107,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. T...

Mileage: 60,000

EXHAUST FUMES IN CAB UNDER HARD ACCELERATION

I HAD STARTED THE CAR BEFORE OUR TRIP WITH THE REMOST START AND IT WARMED UP FOR 10 MINUTES. WE WERE ABOUT 15 MINUTES INTO OUR TRIP AND DRIVING DOWN THE I-96 EXPRESSWAY IN GRAND RAPIDS, MI NEAR EXIT 43 (28TH STREET), 65 MPH, 9:45PM, 32-33 DEGREES OUTSIDE AND RAINING, REAR WINDOW DEFROSTER ON AS WEL...

Mileage: 88,000

DIAGNOSE AND ADVISED THAT DRIVER PRETENSIONER IS FAULTY. I HAVE TO PAY $400 PLUS TO HAVE THIS REPLACEMENT. MY AIR BAG LIGHT IS ALWAYS ON WITH FAULTY PRETENSIONER IT MAY NOT GO OFF IN AN ACCIDENT.

Mileage: 69,000

DIAGNOSE AND ADVISED THAT DRIVER PRETENSIONER IS FAULTY. I HAVE TO PAY $400 PLUS TO HAVE THIS REPLACEMENT. MY AIR BAG LIGHT IS ALWAYS ON WITH FAULTY PRETENSIONER IT MAY NOT GO OFF IN AN ACCIDENT.

Mileage: 69,000

THERE ARE ALLOT OF ISSUES GOING ON WITH THE TRUCK WE HAVE JUST HIT AROUND 70K MILES, THIS STARTED A FEW MONTHS AGO THE PASSENGER BACK DOOR IS NOT LATCHING CORRECTLY UPON BEING CLOSED. THE WHOLE ELECTRICAL SYSTEM HAS BEEN FAULTY FOR SOME TIME NOW A/C DOESN'T WORK CORRECTLY/ REMOTES AND LIGHTS ON CAR ...

THERE ARE ALLOT OF ISSUES GOING ON WITH THE TRUCK WE HAVE JUST HIT AROUND 70K MILES, THIS STARTED A FEW MONTHS AGO THE PASSENGER BACK DOOR IS NOT LATCHING CORRECTLY UPON BEING CLOSED. THE WHOLE ELECTRICAL SYSTEM HAS BEEN FAULTY FOR SOME TIME NOW A/C DOESN'T WORK CORRECTLY/ REMOTES AND LIGHTS ON CAR ...

THERE ARE ALLOT OF ISSUES GOING ON WITH THE TRUCK WE HAVE JUST HIT AROUND 70K MILES, THIS STARTED A FEW MONTHS AGO THE PASSENGER BACK DOOR IS NOT LATCHING CORRECTLY UPON BEING CLOSED. THE WHOLE ELECTRICAL SYSTEM HAS BEEN FAULTY FOR SOME TIME NOW A/C DOESN'T WORK CORRECTLY/ REMOTES AND LIGHTS ON CAR ...

IT WAS A POWER STEERING WHEEL RECALL BUT THE FORD COMPANY COULD NOT FIX IT BECAUSE OF OVER MILEAGE BUT MY UNDERSTANDING IT'S A RECALL AND I HAVEN'T HAD MY FORD EXPLORER FOR ABOUT 5 WEEK AND I REALLY NEED IT BACK THANK YOU *TR

Mileage: 146,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE AFTER THE CRASH OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND...

Mileage: 37,000

MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN MY POWER STEERING QUIT. THE STEERING JUST QUIT. I COULD NOT STEER MY VEHICLE. IT COULD HAVE EASILY RESULTED IN AN ACCIDENT. I AM SO GRATEFUL IT DID NOT AND SOMEONE WAS CLOSE BY TO HELP ME GET MY VEHICLE OFF THE ROAD.

Mileage: 95,000

WHILE DRIVING THE 2011 FORD EXPLORER THE AUTOMATIC STEERING WENT OUT MAKING IT IMPOSSIBLE TO DRIVE AND STEER. I FOUND THAT THE SAME SITUATION HAS HAPPENED ON MULTIPLE 2011 FORD EXPLORERS. IT SHOWS ON LINE THERE IS A RECALL BUT THE DEALERSHIP SAYS THERE IS NOT. WE ARE AT 152K MILES AND WE WOULD HA...

Mileage: 152,000

HAVE EXTENSIVE ENGINE DAMAGE DUE TO WATER PUMP FAILURE WITH NO WARNING! I WAS DRIVING MY VEHICLE DOWN A MAIN HIGHWAY AND ALL OF A SUDDEN THE "ENGINE COOLANT OVERTEMP" CAME ON THEN "LOW OIL PRESSURE" AND MY VEHICLE SHUT DOWN! I COULDN'T DRIVE THE VEHICLE. LUCKILY I DRIFTED TO SIDE OF THE ROAD SO THAT...

Mileage: 126,000

HAVE EXTENSIVE ENGINE DAMAGE DUE TO WATER PUMP FAILURE WITH NO WARNING! I WAS DRIVING MY VEHICLE DOWN A MAIN HIGHWAY AND ALL OF A SUDDEN THE "ENGINE COOLANT OVERTEMP" CAME ON THEN "LOW OIL PRESSURE" AND MY VEHICLE SHUT DOWN! I COULDN'T DRIVE THE VEHICLE. LUCKILY I DRIFTED TO SIDE OF THE ROAD SO THAT...

Mileage: 126,000

WHILE DRIVING 65 MPH ON THE INTERSTATE, I HEARD A DING, SAW A LARGE WRENCH ICON ON THE LEFT SIDE OF THE DASH, AND I LOST ALL ACCELERATOR POWER. MY CAR SLOWED TO A CREEP. THE AUTO PROPULSION MECHANISM WOULD DRIVE IT ABOUT 2 MPH, AND I COULD PUSH THE ACCELERATOR TO THE FLOOR AND NOTHING HAPPENED. *TR

Mileage: 60,000

MY FORD EXPLORER 2011 OMITS A FOUL ODOR(SMELLS LIKE ROTTEN EGG)WHEN YOU TURN ON THE AC WHILE DRIVING, THE STEERING COLUMN FEELS LOOSE AND HAS A STRONG WIND NOISE WHILE DRIVING. *TR

Mileage: 36,400

MY FORD EXPLORER 2011 OMITS A FOUL ODOR(SMELLS LIKE ROTTEN EGG)WHEN YOU TURN ON THE AC WHILE DRIVING, THE STEERING COLUMN FEELS LOOSE AND HAS A STRONG WIND NOISE WHILE DRIVING. *TR

Mileage: 36,400

THE CABIN FILLS WITH VERY STRONG EXHAUST FUMES WHEN DRIVING OR USING AIR CONDITIONER. IT GETS WORSE WHEN GOING UP A HILL OR ON HIGHWAYS.

Mileage: 95,000

DRIVING AT SPEED LIGHT ON THE STREET AT 35-40 MILES AND ALL OF THE SUDDEN THE SPEED GOES DOWN TO ABOUT 5MILES AND STARTS TO SHAKE AND A WRENCH LIGHT APPEARS ON THE DASH BOARD AND I HAVE TO PULL OVER AND TURN OF THE CAR WAIT ABOUT 5-10 MINS TURN IT BACK ON AND WORKS PERFECTLY NORMAL ABOUT, THIS HAS H...

Mileage: 3,500

WHILE DRIVING AT 35MPH, STEERING FROZE AND "POWER STEERING SYSTEM FAULT" NOTIFICATION ILLUMINATED ON THE DASH. SAFELY STOPPED AT NEXT DRIVEWAY. SHUT DOWN CAR. EXITED CAR, CALLED HUSBAND. RESTARTED CAR AND STEERING WAS WORKING AGAIN. TRAVELLED 2 MORE MILES AT 35MPH AND POWER STEERING FROZE AGAIN WITH...

Mileage: 55,900

EXHAUST/BURNING SMELL COMING THROUGH HVAC VENTS UNDER HARD ACCELERATION. HAS BEEN A CONSTANT PROBLEM SINCE OWNING THE VEHICLE.

Mileage: 85,000

2011 FORD EXPLORER XLT: UPON RAPID ACCELERATION (EXAMPLE: ACCELERATING ONTO HIGHWAY VIA HIGHWAY ENTRANCE RAMP) VEHICLE LOOSES MOMENTUM THEN LURCHES FORWARD. VEHICLE IS NOT SMOOTHLY TRANSITIONING FROM LOWER GEARS TO HIGHER GEARS. VEHICLE PURCHASED FROM FORD DEALER, CERTIFIED USED WITH APPROXIMATELY 7...

Mileage: 90,000

2011 FORD EXPLORER XLT: THIRD ROW SEAT BELT COMPARTMENT ON BOTH PASSENGER AND DRIVER SIDES, LEAKING WATER. SEATS ARE LEATHER. NOTICED WHEN CHILD BOOSTER SEATS WERE SOAKED AFTER IT RAINED. NOW CONCERNED IF METAL HAS RUSTED IN ANY OF SEAT BELT MECHANISMS. VEHICLE PURCHASED FROM FORD DEALER, FORD VERIF...

Mileage: 105,000

2011 FORD EXPLORER XLT: FAILURE OF 2011 FORD EXPLORER PASSENGER BLEND DOOR ACTUATOR. HAVE HAD TO REPLACE THIS ACTUATOR THREE TIMES IN 12 MONTHS. FAILURE OCCURS SLOWLY. FAILURE BEGINS WITH CLICKING SOUND PRESENT FOR 10 SECONDS UPON STARTING A/C OR HEATER AND TURNING OFF OF A/C OR HEATER. ISSUE PROGR...

Mileage: 90,000

POWER STEERING FAILED REQUIRING EXTREME EFFORT TO PULL OVER OFF THE ROAD. WARNING CAME UP "SERVICE POWER STEERING". VEHICLE WAS BROUGHT TO DEALERSHIP WHERE THEY DETERMINED THE POWER STEERING RACK NEEDED TO BE REPLACED (MANY MANY REPORTS ON THIS) ON 9/26. PICKED UP VEHICLE ON 9/29 WITH A BRAND NEW...

Mileage: 100,526

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE FELT AS IF THE TRANSMISSION ATTEMPTED TO SHIFT GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000...

Mileage: 70,000

THE STEERING HAS NEVER WORKED CORRECTLY, SOMETHING JUST DOES NOT FEEL RIGHT WITH THIS VEHICLE. ALSO - THE SYNC SYSTEM DOES NOT WORK CORRECTLY AND THE SCREEN RANDOMLY REBOOTS AND IS NOT WORKING CORRECTLY. LASTLY THE CAR SYSTEM DOES NOT RECOGNIZE WHEN KEYS ARE IN THE CAR, SO EVERY TIME YOU GO TO ST...

THE STEERING HAS NEVER WORKED CORRECTLY, SOMETHING JUST DOES NOT FEEL RIGHT WITH THIS VEHICLE. ALSO - THE SYNC SYSTEM DOES NOT WORK CORRECTLY AND THE SCREEN RANDOMLY REBOOTS AND IS NOT WORKING CORRECTLY. LASTLY THE CAR SYSTEM DOES NOT RECOGNIZE WHEN KEYS ARE IN THE CAR, SO EVERY TIME YOU GO TO ST...

THE STEERING HAS NEVER WORKED CORRECTLY, SOMETHING JUST DOES NOT FEEL RIGHT WITH THIS VEHICLE. ALSO - THE SYNC SYSTEM DOES NOT WORK CORRECTLY AND THE SCREEN RANDOMLY REBOOTS AND IS NOT WORKING CORRECTLY. LASTLY THE CAR SYSTEM DOES NOT RECOGNIZE WHEN KEYS ARE IN THE CAR, SO EVERY TIME YOU GO TO ST...

UPON HEAVY ACCELERATION SUCH AS WHEN PULLING ONTO A HIGHWAY, OR PASSING ANOTHER VEHICLE ON THE ROAD, AN EXHAUST/FUEL SMELL WILL ENTER THE VEHICLE AND BE VERY NOTICEABLE TO EVERYONE IN THE VEHICLE. THIS OCCURS MOSTLY WHEN THE AIR CONDITIONER IS ON, ON RECIRCULATION. MY WIFE (PRIMARY DRIVER OF TH...

Mileage: 44,000

UPON HEAVY ACCELERATION SUCH AS WHEN PULLING ONTO A HIGHWAY, OR PASSING ANOTHER VEHICLE ON THE ROAD, AN EXHAUST/FUEL SMELL WILL ENTER THE VEHICLE AND BE VERY NOTICEABLE TO EVERYONE IN THE VEHICLE. THIS OCCURS MOSTLY WHEN THE AIR CONDITIONER IS ON, ON RECIRCULATION. MY WIFE (PRIMARY DRIVER OF TH...

Mileage: 44,000

UPON HEAVY ACCELERATION SUCH AS WHEN PULLING ONTO A HIGHWAY, OR PASSING ANOTHER VEHICLE ON THE ROAD, AN EXHAUST/FUEL SMELL WILL ENTER THE VEHICLE AND BE VERY NOTICEABLE TO EVERYONE IN THE VEHICLE. THIS OCCURS MOSTLY WHEN THE AIR CONDITIONER IS ON, ON RECIRCULATION. MY WIFE (PRIMARY DRIVER OF TH...

Mileage: 44,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 2 MPH, THE ODOR OF EXHAUST FUMES FILLED THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED ...

Mileage: 50,000

EXHAUST FUMES ENTER THE CABIN THROUGH THE VENTILATION SYSTEM, UPON ACCELERATION AND ON INCLINES.

Mileage: 60,000

SEP 3, 2016 3RD INCIDENT OF POWER STEERING GOING OUT WHILE DRIVING. FIRST TIME WAS ONE YEAR AGO. THE STEERING WHEEL COMPLETELY LOCKED WHILE I WAS MAKING A LEFT TURN. I HAD TO USE ALL MY STRENGTH TO "UN-JAM" IT. TOOK IT TO THE DEALERSHIP FOR SERVICE AND THEY REPLACED THE STEERING GEAR. 6 MONTHS AG...

Mileage: 86,000

DRIVING DOWN ROAD AT 70 MPH THE PLASTIC COVERING OVER PASSENGER SIDE FRONT PILLAR CAME OFF, FLEW OVER CAR AND LANDED OFF ROAD BEHIND ME.

Mileage: 80,000

MY 2011 FORD EXPLORER LOST POWER EVEN THOUGH THE ENGINE DID NOT DIE THERE WAS NO POWER WHEN PRESSING ON GAS PEDAL. THE YELLOW WRENCH LIGHT CAME ON THE PANEL. I TURNED THE IGNITION OFF AND WAITED A FEW MINUTES AND IT RESTARTED. I TOOK IT TO A DEALER AND THEY COULDN'T GET ANYTHING TO REGISTER. I PICKE...

Mileage: 87,200

IT START HAPPENING YESTERDAY WHEN START MY SUV AFTER IT START ON MESSAGE CONSOLE I SEE POWER STEERING ASSIST FAULT AND STEERING WHEEL GET VERY HARD TO TURN. TRUCK HAVE 78K AND DON'T KNOW IF FORD DEALER WILL ACCEPT THAT AS A RECALL? I HAVE SHUT OFF THE CAR AND RESTART AND ISSUES WENT AWAY. BUT LATER ...

Mileage: 78,100

EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT WHEN THE AC IS RUNNING AT HIGHWAY SPEEDS AND AT ANY SPEED WHEN THE ENGINE IS TAXING IE GOING UP A STEEP GRADE.

Mileage: 83,000

EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT WHEN THE AC IS RUNNING AT HIGHWAY SPEEDS AND AT ANY SPEED WHEN THE ENGINE IS TAXING IE GOING UP A STEEP GRADE.

Mileage: 83,000

MY AIRBAG WARNING LIGHT HAS COME ON WHEN THE ENGINE IS RUNNING.

Mileage: 78,000

STRONG EXHAUST ODORS IN THE OCCUPANT COMPARTMENT, NOTICEABLE WHEN THE VEHICLE IS OPERATING AT FULL THROTTLE OR WHEN THE AIR CONDITIONER IS SET TO RECIRCULATE AIR. BROUGHT IN MULTIPLE TIMES TO FORD DEALERSHIP, HAD FORD REPAIR ITEMS SPECIFIED ON THEIR TSB. STILL NOTICEABLE EXHAUST ODOR, RETURNED TO ...

Mileage: 70,000

LAST NIGHT I HAD DONE MY FIRST FULL THROTTLE APPLICATION EVER. SUBSEQUENTLY I RECEIVED THIS STRONG SMELL, SO STRONG THAT I COULD BARELY BREATHE IN THE CABIN. IT SMELLED AS IF THE VEHICLE WAS ON FIRE. I SLOWED WAY DOWN TO MAKE SURE THERE WERE NO FLAMES ANYWHERE. COME TO FIND OUT THROUGH INTERNET RESE...

Mileage: 80,000

THE AIRBAG INDICATOR LIGHT KEEPS COMING ON WHICH SHUTS DOWN THE AIRBAG SAFETY SYSTEM. THIS HAS BEEN A CONSTANT PROBLEM SINCE I PURCHASED THE VEHICLE IN 2011. IT ALSO APPEARS TO BE COMMON PROBLEM WITH OTHER OWNERS OF THIS VEHICLE. THE LIGHT ILLUMINATES WHEN THE VEHICLE IS STATIONARY AND IN MOTION.

Mileage: 82,000

AIR BAG LIGHT STAYS ON; DEALER CHECKED & RECOMMENDS REMOVING CENTER CONSOLE TO GREASE CONNECTORS. THEY SAY THIS MAY FIX PROBLEM; ESTIMATE $450-$500; THEY DID CHECK CONNECTORS UNDER SEAT AND DID NOT FIND A PROBLEM. ALSO SAY THE VEHICLE WILL NOT PASS INSPECTION WHEN DUE (MAR 2017).

Mileage: 125,000

BAD BURNING SMELL UNDER ACCELERATION TO HIGHWAY SPEED COMING FROM AIR VENTS. OIL WAS FOUND IN THE AIR FILTER HOUSING AND PIPING NEAR MASS AIR FLOW SENSOR.

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, AN ODOR OF EXHAUST OCCASIONALLY ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON APRIL 12, 2013, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE...

Mileage: 85,000

LONG STORY SHORT, I PULLED OUT OF MY NEIGHBORHOOD GOT ABOUT A QUARTER OF A MILE DOWN THE ROAD. HEARD THE DRIVE BELT SQUEAL FOR ABOUT 15 SECONDS, FOLLOWED BY CHECK ENGINE LIGHT, AND EXTREME ENGINE KNOCK. THE VEHICLE WAS SHUT OFF IMMEDIATELY. THE CODES READ, CRANKSHAFT/CAMSHAFT CORRELATION BANK A SE...

Mileage: 113,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH AND DEPRESSING THE ACCELERATOR PEDAL, EXHAUST FUMES ENTERED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 08/3...

Mileage: 106,000

WE HAVE HAD ISSUES WITH SMELLING EXHAUST IN THE CABIN OF THE VEHICLE. IT HAPPENS WHEN TAKING OFF FROM A STOP OR ACCELERATING SUDDENLY. WE HAVE NOTICED THIS FOR A WHILE NOW AND IT HAS HAPPENED MANY TIMES. WE KNOW YOU ARE INVESTIGATING THE ISSUE BUT WANTED TO LET YOU KNOW WE ARE EXPERIENCING THE IS...

EXHAUST FUMES IN CABIN WHILE EXCELRATING IN PASSING GEAR, STRONG FUMES COMES THREW THE A/C SYSTEM. THIS ALSO HAPPENS ANYTIME YOU EXCELRATE. WE HAVE HAD THE VECHILE IN THE DEALERSHIP THE FIRST WEEK WE BOUGTH, A NUMBER OF TIME FOR THIS PROMBLE

BACK UP CAMERA IS FAILING ON THIS MODEL. EVERYONE I TALK TO THAT HAS A FORD EXPLORER 2011, 2012 HAS HAD THIS PROBLEM

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO DOWNSHIFT. TH...

Mileage: 83,000

REGARDS FROM THE FIRST YEAR I PURCHASED I HAVE ENTERED THE EXHAUST AREA OF THE CABIN. FROM THE FIRST YEAR, SERVICE, PEOPLE WHO ATTENDED ME IN THE FORD DEALER, TOLD ME I COULD NOT FIND A CAUSE OR THAT WAS PART OF THE DESIGN OF THE UNIT. I GOT TO TAKE IT TO 2 DIFFERENT DEALERS WHENEVER I'M DRIV...

Mileage: 5,000

REGARDS FROM THE FIRST YEAR I PURCHASED I HAVE ENTERED THE EXHAUST AREA OF THE CABIN. FROM THE FIRST YEAR, SERVICE, PEOPLE WHO ATTENDED ME IN THE FORD DEALER, TOLD ME I COULD NOT FIND A CAUSE OR THAT WAS PART OF THE DESIGN OF THE UNIT. I GOT TO TAKE IT TO 2 DIFFERENT DEALERS WHENEVER I'M DRIV...

Mileage: 5,000

I WANT TO STATE THAT MY TRUCK DOES THE SAME THING AS REPORTED IN THIS PROBLEM. THE SMELLS GETS REAL BAD IN THE CABIN WHEN ENTERING HIGHWAY OR CROSSING VEHICLES NHTSA ACTION NUMBER: PE16008 COMPONENT(S): ENGINE AND ENGINE COOLING , STRUCTURE

I WANT TO STATE THAT MY TRUCK DOES THE SAME THING AS REPORTED IN THIS PROBLEM. THE SMELLS GETS REAL BAD IN THE CABIN WHEN ENTERING HIGHWAY OR CROSSING VEHICLES NHTSA ACTION NUMBER: PE16008 COMPONENT(S): ENGINE AND ENGINE COOLING , STRUCTURE

I HAVE MY AIR BAG LIGHT ON MY DASH, AND MY EMERGENCY LIGHTS DO NOT WORK. THIS CAR IS TOO YOUNG TO HAVE SUCH PROBLEMS. MY PASSENGER BACK SEAT BELT CASE IS BROKEN AS WELL. THE STITCHING ON THE SEAT BELT SEEM TO BE TEARING. THIS IS ONLY A 2011 FORD EXPLORER IT IS WAY TO YOUNG FOR ALL THESE MAJOR SAFETY...

I HAVE MY AIR BAG LIGHT ON MY DASH, AND MY EMERGENCY LIGHTS DO NOT WORK. THIS CAR IS TOO YOUNG TO HAVE SUCH PROBLEMS. MY PASSENGER BACK SEAT BELT CASE IS BROKEN AS WELL. THE STITCHING ON THE SEAT BELT SEEM TO BE TEARING. THIS IS ONLY A 2011 FORD EXPLORER IT IS WAY TO YOUNG FOR ALL THESE MAJOR SAFETY...

I HAVE MY AIR BAG LIGHT ON MY DASH, AND MY EMERGENCY LIGHTS DO NOT WORK. THIS CAR IS TOO YOUNG TO HAVE SUCH PROBLEMS. MY PASSENGER BACK SEAT BELT CASE IS BROKEN AS WELL. THE STITCHING ON THE SEAT BELT SEEM TO BE TEARING. THIS IS ONLY A 2011 FORD EXPLORER IT IS WAY TO YOUNG FOR ALL THESE MAJOR SAFETY...

I WAS LEAVING MY HOUSE PULLING A KAYAK TRAILER WITH ONE KAYAK ON IT, WENT ABOUT A HALF BLOCK AND THE ENGINE SLOWED DOWN AND THE FORD EXPLORER WOULD HARDLY MOVE. WAS ABLE TO GO AROUND THE BLOCK AND MAKE IT BACK TO MY DRIVEWAY. AFTER STOPPING AND RESTARTING THE PROBLEM WAS GONE. I HAD THE FORD EXPLOR...

Mileage: 38,000

I WAS LEAVING MY HOUSE PULLING A KAYAK TRAILER WITH ONE KAYAK ON IT, WENT ABOUT A HALF BLOCK AND THE ENGINE SLOWED DOWN AND THE FORD EXPLORER WOULD HARDLY MOVE. WAS ABLE TO GO AROUND THE BLOCK AND MAKE IT BACK TO MY DRIVEWAY. AFTER STOPPING AND RESTARTING THE PROBLEM WAS GONE. I HAD THE FORD EXPLOR...

Mileage: 38,000

I HAVE EXPERIENCE TWICE THE SAME PROBLEM WITH THE THROTTLE OF THIS VEHICLE. I CHANGE THE PART ABOUT 7 MONTHS AGO AND HAD TO REPLACE IT AGAIN LAST WEEK. THE VEHICLE JUST DECREASES SPEED SUDDENLY TO ABOUT 5 MILES PER HOUR AND A LIGHT COME ON THE DASH WITH A WRENCH. THIS HAS HAPPEN TWICE ALREADY AND IT...

Mileage: 41,500

THE POWER STEERING FAILS, AND IT BECOMES VERY HARD AND ALMOST IMPOSSIBLE TO STEER THE VEHICLE.

Mileage: 89,000

THE POWER STEERING FAILS, AND IT BECOMES VERY HARD AND ALMOST IMPOSSIBLE TO STEER THE VEHICLE.

Mileage: 89,000

THIS IS THE FOURTH TIME THAT THE AIRBAG LIGHT CAME ON. THIS IS A SAFETY ISSUE THAT FORD HAS NOT ADDRESS THIS AS A RECALL. FORD NEEDS TO THINK THAT IN CASE OF AN ACCIDENT THE AIRBAG MAY NOT DEPLOY. LIKE IF A SAFETY BELT DONT WORK THEN IT IS A SAFETY ISSUE AND IT SHOULD BE A LIFETIME WARRANTY.TAKATA A...

Mileage: 80,000

I WAS DRIVING DOWN I64 EAST WHEN I STARTED HEARING THIS LOUD BUZZING LIKE NOISE. NEXT THING I KNEW IT SOUNDED LIKE SOMETHING HIT MY DRIVING SIDE WINDOW BOUNCED ALONE MY CAR AND FLEW BEHIND ME CAUSING THE DRIVER BEHIND ME TO DODGE IT. ...I PULLED OFF THE INTERSTATE TO FIND THAT THE TRIM WAS GONE ALON...

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED. IN ADDITION, THE "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRACK" WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERI...

Mileage: 118,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED. IN ADDITION, THE "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRACK" WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERI...

Mileage: 118,000

AFTER HARD ACCELERATION AND LET UP EXHAUST SMELL GETS IN THE COMPARTMENT TO THE POINT YOU HAVE ROLL THE WINDOWS DOWN TO CLEAR IT OUT FORD HAS TRIED TO FIX IT THEY HAVE A SERVICE.

Mileage: 52,000

THERE ARE TIMES WHEN I AM DRIVING DOWN THE ROAD AND I WANT TO CHANGE LANES, IT IS HARD FOR ME TO TURN THE WHEEL. THERE ARE ALSO TIMES WHERE AND SLOWING TO MAKE A TURN AND IT IS EXTREMELY HARD FOR ME TO TURN THE WHEEL.IT DOESN'T HAPPEN EVERY SINGLE TIME BUT IT HAPPENS MORE THAN ENOUGH.

GAS LEAK DRIVER SIDE FUEL TANK AT SEAM

Mileage: 67,390

AFTER HAVING EPAS REPLACED (@HALL FORD ELLIZABETH CITY, NC) UNDER RECALL 15N01 AFTER COMPLETE POWER STEERING FAILURE. WE BEGAN A 700 MI. ROAD TRIP HOME AND BEGAN TO EXPERIENCE SPONTANEOUS TRACTION CONTROL INTERACTION WITH OUR DRIVING INPUT WHICH AFFECTED EITHER POWER DISTRIBUTION TO THE AXELS, BRAKI...

Mileage: 65,000

AFTER HAVING EPAS REPLACED (@HALL FORD ELLIZABETH CITY, NC) UNDER RECALL 15N01 AFTER COMPLETE POWER STEERING FAILURE. WE BEGAN A 700 MI. ROAD TRIP HOME AND BEGAN TO EXPERIENCE SPONTANEOUS TRACTION CONTROL INTERACTION WITH OUR DRIVING INPUT WHICH AFFECTED EITHER POWER DISTRIBUTION TO THE AXELS, BRAKI...

Mileage: 65,000

AFTER HAVING EPAS REPLACED (@HALL FORD ELLIZABETH CITY, NC) UNDER RECALL 15N01 AFTER COMPLETE POWER STEERING FAILURE. WE BEGAN A 700 MI. ROAD TRIP HOME AND BEGAN TO EXPERIENCE SPONTANEOUS TRACTION CONTROL INTERACTION WITH OUR DRIVING INPUT WHICH AFFECTED EITHER POWER DISTRIBUTION TO THE AXELS, BRAKI...

Mileage: 65,000

THE HOOD PAINT IS BUBBLING UP AND SHOWS CORROSION ALONG THE FRONT. THE RUBBER AROUND THE WINDSHIELD IS DRY ROTTED AND CRUMBLING ALL AROUND THE WINDSHIELD. THE DEALER REFUSES TO DO ANYTHING ABOUT EITHER PROBLEM. THERE IS A FORD TSB ISSUED ON THE PAINT ISSUE.

Mileage: 50,000

MY 2011 FORD EXPLORER STARTED HAVING POWER STEERING ASSIST FAILURE IN DEC, 2015 AT FIRST IT WOULD BE ON FIRST START UP, LASTING 3-4 SECONDS WITH A FROZEN STEERING WHEEL. GRADUALLY IT HAPPENED MORE OFTEN AND LASTED LONGER (5-10 SECONDS) RECENTLY IN MARCH 2016 WHILE DRIVING ACROSS FLORIDA ON VACATIO...

Mileage: 43,000

AIR BAG LIGHT WAS COMING ON. WAS TOLD THAT THE SEAT BELT PRETENSIONER IS BAD. WAS QUOTED $450 TO REPAIR. AFTER REFUSING TO HAVE THE WORK DONE I WENT ONLINE TO SEE IF ANYONE ELSE IS HAVING THE SAME PROBLEM. MANY OWNERS HAVE COMPLAINED ON EXPLORERFORUM.COM SOME HAVE SUGGESTED THAT I HAVE THE CONN...

Mileage: 106,820

HAVE HAD VEHICLE CHECKED NUMEROUS TIMES FOR ISSUES WITH THE GPS SYSTEM. THEY HAVE RESET AND RUN UPDATES, BUT MOST OF THE TIME I AM TOLD THERE IS NO PROBLEM WITH IT THAT THEY CAN FIND. WHILE DRIVING THE GPS SYSTEM PLACES THE CAR OUT IN A POND, THE MIDDLE OF A FIELD OR SOME WHERE OTHER THAN WHERE MY...

Mileage: 18,747

VEHICLE FAILED TO GENERATE HEAT TO EITHER THE PASSENGER COMPARTMENT OR TO DEFROST OF FRONT WINDOW. IN VIEWING YOUTUBE THIS APPEARS TO BE A VERY COMMON OCCURRENCE WHICH FORD WILL CORRECT ONLY DURING THE VEHICLES WARRANTY PERIOD UNDER TBS 12-1-8. ONCE PAST THE WARRANTY IT FALLS UPON VEHICLE OWNER TO ...

Mileage: 45,200

WHILE DRIVING AT A SPEED OF 55 MPH, IN A DOWN-POUR RAIN, ON A STATE HWY, ON A STRAIGHTAWAY, THE POWER STEERING WAS LOST WHEN THE "CHECK CHARGING SYSTEM" WARNING LIGHT CAME ON (CHECK BATTERY LIGHT CAME ON AS WELL). STEERING WAS EXTREMELY DIFFICULT. CAUSE AT THIS TIME IS UNKNOWN.

Mileage: 70,000

WHILE DRIVING AT A SPEED OF 55 MPH, IN A DOWN-POUR RAIN, ON A STATE HWY, ON A STRAIGHTAWAY, THE POWER STEERING WAS LOST WHEN THE "CHECK CHARGING SYSTEM" WARNING LIGHT CAME ON (CHECK BATTERY LIGHT CAME ON AS WELL). STEERING WAS EXTREMELY DIFFICULT. CAUSE AT THIS TIME IS UNKNOWN.

Mileage: 70,000

DRIVERS SIDE ARMREST TEARING APART DRIVER SIDE WINDSHIELD TRIM RUBBER FALLING OUT OF WINDSHIELD.RUST ON HOOD.

I HAVE AN AIR BAG LIGHT THAT STAYS ON MOST OF THE TIME, BUT WILL SOMETIMES GO AWAY. IT HAS BEEN ON FOR AT LEAST A MONTH NOW. THE CAUSE IS A LOOSE CONNECTOR UNDER THE SEAT THAT NEEDS ADDRESSED. APPARENTLY THE FORD FIX ACCORDING TO TSB (ATTACHED) IS APPLY GREASE TO THE CONNECTORS. THIS IS A WELL DOCUM...

Mileage: 60,000

I BEGAN EXPERIENCING PROBLEMS WITH THE STEERING WHEEL MOUNTED CONTROLS WHILE DRIVING, WHICH WERE INTERMITTENT. FIRST, THE VOLUME BUTTON FAILED AND THEN CRUISE CONTROL FUNCTIONS FAILED. THE CRUISE CONTROL WOULD SOMETIMES CANCEL ON ITS OWN, CAUSING A SUDDEN UNEXPLAINED LOSS OF SPEED WHILE I THOUGHT ...

Mileage: 43,000

I BEGAN EXPERIENCING PROBLEMS WITH THE STEERING WHEEL MOUNTED CONTROLS WHILE DRIVING, WHICH WERE INTERMITTENT. FIRST, THE VOLUME BUTTON FAILED AND THEN CRUISE CONTROL FUNCTIONS FAILED. THE CRUISE CONTROL WOULD SOMETIMES CANCEL ON ITS OWN, CAUSING A SUDDEN UNEXPLAINED LOSS OF SPEED WHILE I THOUGHT ...

Mileage: 43,000

I BEGAN EXPERIENCING PROBLEMS WITH THE STEERING WHEEL MOUNTED CONTROLS WHILE DRIVING, WHICH WERE INTERMITTENT. FIRST, THE VOLUME BUTTON FAILED AND THEN CRUISE CONTROL FUNCTIONS FAILED. THE CRUISE CONTROL WOULD SOMETIMES CANCEL ON ITS OWN, CAUSING A SUDDEN UNEXPLAINED LOSS OF SPEED WHILE I THOUGHT ...

Mileage: 43,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT REAR PASSENGER AND THE FRONT DRIVER SIDE DOOR HANDLES FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V171000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAV...

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE THE CRUISE CONTROL WAS SET AT 58 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNO...

Mileage: 83,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE THE CRUISE CONTROL WAS SET AT 58 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNO...

Mileage: 83,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH, THE STEERING WHEEL SEIZED. THE "POWER STEERING ASSIST FAILURE" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE M...

Mileage: 42,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED WHILE DRIVING LOW SPEEDS. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA C...

Mileage: 77,000

WHILE DRIVING AT 35 MPH GOING STRAIGHT AHEAD, THE CAR SUDDENLY SHIFTED INTO REVERSE, CAUSING THE VEHICLE TO SKID TO A STOP, THIS LOCKED UP THE FRONT AND REAR WHEELS SKIDDING ON THE PAVEMENT. THERE WAS TRANSMISSION FLUID ON THE GROUND WHEN IT WAS TOWED TO THE DEALERSHIP. ALSO THE REAR VIEW CAMERA CA...

Mileage: 94,000

WHILE DRIVING AT 35 MPH GOING STRAIGHT AHEAD, THE CAR SUDDENLY SHIFTED INTO REVERSE, CAUSING THE VEHICLE TO SKID TO A STOP, THIS LOCKED UP THE FRONT AND REAR WHEELS SKIDDING ON THE PAVEMENT. THERE WAS TRANSMISSION FLUID ON THE GROUND WHEN IT WAS TOWED TO THE DEALERSHIP. ALSO THE REAR VIEW CAMERA CA...

Mileage: 94,000

WHEN I START MY CAR THE AIRBAG LIGHT IS COMING ON. I HAD IT CHECKED OUT AT A FORD DEALERSHIP AND THEIR DIAGNOSIS IS THAT THE PRESSURE IN AN AIRBAG IS NOT ACCURATE. MY CONCERN IS THAT THIS IS A SAFETY CONCERN AND THE DEALERSHIP WANTS TO CHARGE ME $300 TO FIX THIS PROBLEM. THIS SOUNDS LIKE A MANUFA...

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE ACCELERATING OVER 65 MPH, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING AND POWER TERRAIN MESSAGES DISPLAYED BEFORE THE STEERING WHEEL BECAME LOCKED. THE DRIVER WAS UNABLE TO TURN THE STEERING WHE...

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE ACCELERATING OVER 65 MPH, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING AND POWER TERRAIN MESSAGES DISPLAYED BEFORE THE STEERING WHEEL BECAME LOCKED. THE DRIVER WAS UNABLE TO TURN THE STEERING WHE...

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT EXTERIOR DRIVER SIDE WINDSHIELD PANEL DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

FAULTY ELECTRICAL SWITCH WITHIN THE GEAR SHIFTER KNOB PERIODICALLY INDICATES THAT CAR IS NOT IN "PARK" WHEN THE CAR IS ACTUALLY IN PARK. THIS IS WORRISOME SINCE YOU ARE ALWAYS AFRAID YOUR CAR WILL ROLL AWAY. THIS PROBLEM OCCURS PERIODICALLY FOR ME AND IS REMEDIED TEMPORARILY BY FRANTICALLY "CLICKI...

Mileage: 65,000

FAULTY ELECTRICAL SWITCH WITHIN THE GEAR SHIFTER KNOB PERIODICALLY INDICATES THAT CAR IS NOT IN "PARK" WHEN THE CAR IS ACTUALLY IN PARK. THIS IS WORRISOME SINCE YOU ARE ALWAYS AFRAID YOUR CAR WILL ROLL AWAY. THIS PROBLEM OCCURS PERIODICALLY FOR ME AND IS REMEDIED TEMPORARILY BY FRANTICALLY "CLICKI...

Mileage: 65,000

WHEN ATTEMPTING TO PUT THE VEHICLE DOES NOT RECOGNIZE THE GEAR IS IN PARK. I NEEDED TO PUT BACK IN TO DRIVE AND PARK AGAIN SEVERAL TIMES AND MOVE SHIFTER FOR IT TO FINALLY RECOGNIZE THE VEHICLE IS IN PARK. THE VEHICLE WAS PURCHASED NEW IN 2011. THE FIRST TIME THIS OCCURRED AND WAS IN JULY OF 2013...

Mileage: 29,280

UNDER HARD ACCELERATION I GET A STING ODOR IN THE CABIN. IT IS LIKE AN EXHAUST SMELL INSIDE THE CAR. IT ALWAYS DOES IT ABOVE 3500 RPM.

Mileage: 42,000

UNDER HARD ACCELERATION I GET A STING ODOR IN THE CABIN. IT IS LIKE AN EXHAUST SMELL INSIDE THE CAR. IT ALWAYS DOES IT ABOVE 3500 RPM.

Mileage: 42,000

UNDER HARD ACCELERATION I GET A STING ODOR IN THE CABIN. IT IS LIKE AN EXHAUST SMELL INSIDE THE CAR. IT ALWAYS DOES IT ABOVE 3500 RPM.

Mileage: 42,000

AT LOW SPEEDS THE FLOOR OF THE CAR FEELS LIKE IT IS SHUTTERING BACK AND FORTH. I THOUGHT IT WAS THE STEERING WHEEL BUT IT DOESN'T MOVE BACK AND FORTH IF I TAKE MY HANDS OFF BUT I CAN DEFINITELY FEEL IT IN THE STEERING THROUGH THE FLOOR

Mileage: 42,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE STARTED TO VIBRATE UNCONTROLLABLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING FROM A COMPLETE STOP OR WHEN DECREASING IN SPEED. ALSO, WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE CON...

Mileage: 36,800

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE STARTED TO VIBRATE UNCONTROLLABLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING FROM A COMPLETE STOP OR WHEN DECREASING IN SPEED. ALSO, WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE CON...

Mileage: 36,800

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V171000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS ...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE MAKING A LEFT TURN FROM A STOP, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALE...

Mileage: 38,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED A MANUFACTURER'S RECALL NOTIFICATION ON THE REPLACEMENT OF ALL FOUR INTERIOR DOOR HANDLES; HOWEVER, THE PART TO DO THE RECALL REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ...

THE NAVIGATION SYSTEM DOES NOT SYNC WITH THE ACTUAL LOCATION OF THE VEHICLE.....SOMETIMES OFF BY A FEW BLOCKS AND SOMETIMES OFF BY A COUPLE OF MILES. THIS POSES A SAFETY CONCERN WHILE DRIVING DUE TO DISTRACTION OF TRYING TO FIND YOUR LOCATION. THIS USED TO BE SPORADIC AND NOW OCCURS DAILY. CORPORATE...

Mileage: 8,700

I REVIEVED SAFETY RECALL NOTICE 14S06/NHSA RECALL 14V-286 FROM FORD MOTOR COMPANY IN DEARBORN, MICHIGAN INFORMING ME THAT A RECALL WAS TO BE PERFORMED ON MY POWER STEERING. THE NOTICE ALSO STATED THAT THE POWER STEERING GEAR WOULD BE REPLACED UNDER WARRANTY FREE OF CHARGE (PARTS AND LABOR) SHOULD IT...

Mileage: 111,450

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE LOSS POWER STEERING COMPLETELY AS THE CHECK POWER STEERING UNIT WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS NOT DIAGNOS...

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V171000 (STRUCTURE) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MAN...

WHEN STARTING, NON OF THE SAFTY FEATURES WORK, NO BACKUP CAMERA, PROXIMITY ALERTS, RADIO, AIR CONDITIONS; NO OF THE INFO/SAFETY SYSTEM WORKS. AFTER DRIVING A FEW BLOCKS, "SYNC" COMES ON SCREEN AND YOU ARE NOTIFIED THAT THE SYSTEM IS DOING MAINTENANCE ON ITSELF, AFTER A FEW MINUTES, ALL APPEARS RE...

Mileage: 33,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AFTER THE POWER TRAIN WARNING INDICATOR ILLUMINATED. THE VEHICLE DID RESTART, HOWEVER, THE VEHICLE FAILED TO RESPOND PROPERLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEAL...

Mileage: 34,147

RIDING DOWN THE ROAD AT 60MPH THE TRUCK LOST ALL ABILTY TO MOVE. WRENCH INDICATOR CAME ON AND LIGHTS ON THE TRACTION KNOB WENT OUT. COASTED TO THE SLOW LANE AND THEN THE CAR OF AND BACK ON AND IT WORKED. LATER THAT NIGHT IN MY NEIGHBOR HOOD IT DID THE A SAME THING AGAIN. SLUGGISH TO RESTART.

Mileage: 57,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE P245/60R18 (NA). WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC NOTICED THAT THE TREAD ON ALL FOUR TIRES WAS SEPARATING. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13T006000 (TIRES), BUT THE TIRE S...

Mileage: 30,000

WHILE IDLING AND WHILE GETTING CAR UP TO SPEED THE AC COOLING MAKES A WEAK SOUND AND DOES NOT PRODUCE COOL AIR. WHILE IDLING THE CAR OVERHEATS WHEN THE AC IS ON AND BLOWS HOT AIR. DUE TO THE EFFECT THIS IS A CAR WITH LESS THAN 60,000 MILES ON IT THE AC SHOULD STILL BE IN OPERATIONAL CONDITION GIVE...

Mileage: 55,000

WHILE IDLING AND WHILE GETTING CAR UP TO SPEED THE AC COOLING MAKES A WEAK SOUND AND DOES NOT PRODUCE COOL AIR. WHILE IDLING THE CAR OVERHEATS WHEN THE AC IS ON AND BLOWS HOT AIR. DUE TO THE EFFECT THIS IS A CAR WITH LESS THAN 60,000 MILES ON IT THE AC SHOULD STILL BE IN OPERATIONAL CONDITION GIVE...

Mileage: 55,000

I HAD THE RECALL WORK DONE FOR THE POWER STEERING ASSIST FAULT AND THIS MORNING, I STARTED THE CAR AND GOT THE SAME FAULT CODE AND HAD NO POWER STEERING.

Mileage: 68,000

SINCE PURCHASING MY 2011 EXPLORER, I HAVE JUST REPLACE THE COOLANT FAN ON JUNE 20,2015. THIS IS THE SECOND TIME THE FAN HAS QUIT WORKING ENTIRELY AND CAUSED THE VEHICLE TO OVERHEAT AND REQUIRED IMMEDIATE REPLACEMENT. REQUESTED FORD TO REIMBURSE COST OF MOST RECENT REPAIR.

Mileage: 56,000

THE DASH "CHECK AIR BAG" LIGHT IS ON. ITS MY UNDERSTANDING THAT WHILE THE "CHECK AIR BAG" LIGHT IS ON, THE AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH. OUT OF REGULAR WARRANTY, DO HAVE EXTENDED WARRANTY PLAN FROM FORD, BUT I DON'T THINK I SHOULD PAY FOR THE REPAIR DEDUCTIBLE.

Mileage: 63,000

AFTER STARTING VEHICLE, POWER STEERING ASSIST FAILURE ALERT NOTED. POWER STEERING NOT WORKING AND ATTEMPTED TO RESET BY RESTARTING CAR WITH NO SUCCESS. TOWED TO DEALER. NEED TO REPLACE TOTAL RACK AND PINION IN ORDER TO FIX THIS ELECTRICAL PROBLEM.

Mileage: 67,500

THE AIRBAG LIGHT IS CONSTANTLY ON WITH NO DEALER ABLE TO FIX. WAS TOLD THAT THE AIRBAGS WILL NOT DEPLOY WITH THE LIGHT ON

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE COULD NOT BE CONTROLLED. THE VEHICLE WAS TAKEN TO A DEALER,...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS SERVIC...

Mileage: 67,000

TRAVELING AT LOW SPEED COMING TO A STOP, FELT LIKE A LOST IN POWER AND ADVANCE TRAC SYSTEM FAILURE, POWER STEERING FAILURE WARNINGS GO OFF. I TURN THE VEHICLE OFF, I THOUGHT THE VEHICLE SHUT DOWN. I STARTED DRIVING AGAIN AND SAME THING HAPPEN AT LOW SPEED AT NEXT STOP SIGN. I DROVE A LITTLE FURTHER ...

Mileage: 81,000

TRAVELING AT LOW SPEED COMING TO A STOP, FELT LIKE A LOST IN POWER AND ADVANCE TRAC SYSTEM FAILURE, POWER STEERING FAILURE WARNINGS GO OFF. I TURN THE VEHICLE OFF, I THOUGHT THE VEHICLE SHUT DOWN. I STARTED DRIVING AGAIN AND SAME THING HAPPEN AT LOW SPEED AT NEXT STOP SIGN. I DROVE A LITTLE FURTHER ...

Mileage: 81,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER TO SERVICE THE VEHICLE UNDER THE RECALL, WHERE THE POWER STEERING CONTROL MODULE SOFTWARE WAS UPDATED. THE CONTACT MENTIONED THAT SHORTLY A...

Mileage: 49,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE QUARTER PANEL AND HOOD WERE SHOWING SIGNS OF CORROSION. THE CONTACT STATED THAT THE CORROSION CONTINUED TO EXPAND. THE VEHICLE WAS TAKEN THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE....

RIGHT REAR BRAKE CALIPER SEIZED, CREATING SMOKE AND EXTREME HEAT TO WHEEL AREA. CALIPER REPLACED UNDER WARRANTY. SAME ISSUE WITH LEFT REAR CALIPER ON 5-1-15 AT 42K MILES. LEFT CALIPER REPLACED AT MY EXPENSE, AS IT WAS OUTSIDE THE WARRANTY PERIOD. SAME ISSUE WITH RIGHT REAR CALIPER AGAIN ON 5-26-...

Mileage: 28,434

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE PAINT BUBBLED AND CHIPPED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO DIFFERENT OCCASIONS FOR THE SAME ISSUE. THE TECHNICIAN DIAGNOSED THAT THE HOOD HAD TO BE REPLACED BECAUSE IT WAS MADE OUT OF ALUMINUM AND STARTE...

Mileage: 20,000

WHILE DRIVING ON THE INTERSTATE, THE POWER ASSISTED STEERING FAILED, AND TWO ALERTS APPEARED (SERVICE POWER STEERING *DUH*, AND SOMETHING ABOUT THE TERRAIN MANAGEMENT. I WAS ABLE STEER THE VEHICLE (WITH A LARGE AMOUNT OF EFFORT) TO THE DEALERSHIP FOR SERVICE.

Mileage: 68,000

REF, PREVIOUS CASE [XXX] ... JUST CURIOUS, SAW FORD HAD SEVERAL 2011 VEHICLES ADDED TO RECALLS, BUT NOT EXPLORERS FOR THIS CAUSE, WONDER WHY, SINCE OUR EXPERIENCE WAS EXACTLY WHAT THE OTHER RECALLS WERE, LOST POWER STEERING ASSIST, COULD NOT CONTROL VEHICLE. WAS ELECTRICAL STEERING GEAR MALFUNCTION ...

Mileage: 47,000

STARTED CAR, AND POWER STEERING FAULT WARNING DISPLAYED ON THE DASH. I TURNED OFF THE CAR, WAITED FOR ABOUT 10 SECONDS, AND THEN STARTED THE CAR AGAIN. THIS TIME EVERYTHING WORKS FINE. I GO DOWN THE ROAD ABOUT 15-20 MINUTES. I PULL OVER FOR ABOUT 5 MINUTES WHILE LEAVING THE CAR RUNNING. I GET BACK I...

Mileage: 71,000

ONCE THE CAR IS IN PARK POSITION MESSAGE WILL APEAR IN DASHBOARD "SHIFT IN PARK " ALSO WHILE DRIVING MESSAGE APEARS "NO KEY DETECTED"

Mileage: 25,000

VEHICLE SRS WARNING LIGHT ILLUMINATED AND EXTINGUISHED SPORADICALLY FOR SEVERAL DAYS BEFORE STAYING ILLUMINATED PERMANENTLY. THE DIAGNOSTIC CODES INDICATE FAILURE OF THE SUPPLEMENTAL RESTRAINT SYSTEM. TROUBLESHOOTING, RESEARCH, AND DIAGNOSTICS HAVE REVEALED POOR ELECTRICAL CONNECTIONS AT VARIOUS CO...

Mileage: 40,000

VEHICLE SRS WARNING LIGHT ILLUMINATED AND EXTINGUISHED SPORADICALLY FOR SEVERAL DAYS BEFORE STAYING ILLUMINATED PERMANENTLY. THE DIAGNOSTIC CODES INDICATE FAILURE OF THE SUPPLEMENTAL RESTRAINT SYSTEM. TROUBLESHOOTING, RESEARCH, AND DIAGNOSTICS HAVE REVEALED POOR ELECTRICAL CONNECTIONS AT VARIOUS CO...

Mileage: 40,000

VEHICLE SRS WARNING LIGHT ILLUMINATED AND EXTINGUISHED SPORADICALLY FOR SEVERAL DAYS BEFORE STAYING ILLUMINATED PERMANENTLY. THE DIAGNOSTIC CODES INDICATE FAILURE OF THE SUPPLEMENTAL RESTRAINT SYSTEM. TROUBLESHOOTING, RESEARCH, AND DIAGNOSTICS HAVE REVEALED POOR ELECTRICAL CONNECTIONS AT VARIOUS CO...

Mileage: 40,000

CAR POWER STEERING WHEEL LOCKED ON 3/23/15. BROUGHT IT TO SAM GALLOWAY FORD IN FT. MYERS, FLORIDA. HAD PART NUMBERS BB5Z3504RE (1 GEAR ASY-STE), W712961-S439 (BOLT), W716182-S439 (2 BOLTS) REPLACED. LABOR AND PARTS CAME TO $1,567.53. SAW ON THIS SITE THAT THIS MAKE AND MODEL (NOT THIS VIN) HAD B...

Mileage: 52,000

CORROSION HAS FORMED ON THE LEADING EDGE OF THE HOOD ASSEMBLY AND SHOWS NO SIGNS OF IMPACTS OR SCRATCHES THAT WOULD SUGGEST THAT THIS WAS INFLUENCED FROM AN OUTSIDE SOURCE. *TR

Mileage: 40,000

I AM NOT CERTAIN WHERE TO FULLY POST THIS OR WHAT CAN HAPPEN FOR THIS CAR. I GAVE THIS CAR BACK TO WESTLIE FORD IN CAMAS, WA. IT WAS CONFIRMED BY A DOCTOR THAT 3 PEOPLE GOT SULFUR POISONING FROM THIS CAR. I SAW THIS CAR INSTANTLY BACK ON FORDS LOT EVEN THOUGH I HAD ADVISED THEM IT GAVE ME SULFUR ...

Mileage: 67,000

IN APRIL 2015, I HAD TWO INSTANCES IN WHICH MY VEHICLE LOST POWER STEERING WITH A CORRESPONDING "POWER STEERING ASSIST FAULT" MESSAGE. I, FORTUNATELY, WAS IN A PARKING LOT BOTH TIMES AND WAS ABLE TO STEER TO A PARKING SPACE, TURN OFF THE IGNITION AND RESTART THE CAR (AS ADVISED IN THE OWNERS MANUA...

Mileage: 83,000

UPON STARTING THE VEHICLE A WARNING APPEARED ON THE DASH STATING THAT THE POWER STEERING ASSIST HAD FAILED. TURNING THE CAR OFF AND RESTARTING IT CLEARED THE PROBLEM. WHEN THE VEHICLE WENT IN FOR SERVICE IN AUGUST OF 2014 THERE WAS A RECALL FROM FORD (14S06) THAT REPROGRAMMED THE COMPUTER MODULE. AF...

Mileage: 89,162

BOTH REAR BRAKE CALIPERS ARE SEIZED. I NOTICED THE PROBLEM ONLY WHEN THE BRAKE PADS HAD WORN DOWN TO METAL ON METAL AND WERE CAUSING A GRINDING NOISE. I'VE OWNED THE VEHICLE FOR LESS THAN A YEAR AND BOUGHT IT FROM A DEALERSHIP. *TR

SUMMARY: UPDATING THE SOFTWARE DOES NOT FIX THE 'LOSS OF POWER STEERING' PROBLEM UNDER FORD RECALL 140S06 FOR 2011 FORD EXPLORER. POWER STEERING STILL FAILS AFTER THE SOFTWARE UPDATE. HOWEVER, FORD REJECTS TO COVER THE COST OF REPLACING THE STEERING RACK TO FIX THE PROBLEM IF THE CUSTOMER HAS DONE S...

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE STEERING WHEEL AND IT WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS SERVICED UNDER A POWER STEERING MANUFACTURER'S RECALL, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER MORE ...

SEVERAL OCCASIONS TURNING ON VEHICLE SYSTEM REPORTS POWER STEERING ASSIST FAULT, SERVICE ADVANCE TRACTION CONTROL - POWER STEERING FAILED, AND STEERING WHEEL VERY DIFFICULT TO TURN. TURNING OFF AND BACK ON HAD MADE IT GO AWAY BEFORE, THEN DID NOT. POWER STEERING ASSIST SERVICE ADVANCE TRACTION AND...

Mileage: 57,650

TL*THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT DRIVING AT 45 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT POWER STEERING FAILURE, SERVICE POWER ASSIST WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT T...

Mileage: 60,000

CRANKED UP VEHICLE, PUT IT IN REVERSE AND BEGAN TO MOVE BACKWARDS. HEARD A CHIME AND AT THE SAME TIME LOST POWER STEERING. THERE WAS A "POWER STEERING ASSIST FAULT" MESSAGE BOX ON THE LEFT SIDE OF THE DASH. I STOPPED; PUT IT IN PARK AND TURNED IT OFF. AFTER RESTARTING IT WAS OK. THIS HAS BEEN H...

Mileage: 77,987

WHEN BACKING THE VEHICLE OUT OF A PARKING SPACE A TONE SOUNDED, A WARNING MESSAGE "POWER STEERING ASSIST FAIL" CAME ON AND THE VEHICLE BECAME IMPOSSIBLE TO STEER. AFTER CYCLING THE IGNITION THE PROBLEM WENT AWAY. IT OCCURRED AGAIN TWO DAYS LATER IN A SIMILAR SITUATION (LOW SPEED) AND AGAIN WENT AWAY...

Mileage: 73,087

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD A HISSING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE A-PILLARS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT...

Mileage: 18,500

POWER STEERING FAILED WHILE DRIVING. *TR

Mileage: 62,000

MY FORD EXPLORER HAD A RECALL (14S06) SO I TOOK IT INTO MY DEALER AND HAD THEM TO THE UPDATE. APROX 1000 MILES LATER MY POWER STEERING COMPLETELY WENT OUT AND NOW THE BILL COULD BE AS HIGH AS 1500 DOLLARS AND FORD WON'T COVER IT BECAUSE I ALREADY HAD THE RECALL FIXED ONCE. COULD YOU TELL ME WHAT I C...

Mileage: 44,000

I SENT MY VEHICLE IN TWO MONTHS FOR TO BE FIX AT DREW FORD DEALERSHIP. THEY ALSO CORRECTED A RECALL ON THE POWERSTEERING FAULT. NOW THE FAULT IS BACK AND THE STEERING WHEEL IS IMMOVABLE OR EXTREMELY HARD TO MOVE. THEY ALSO CLAIM THIS WILL NOT FALL UNDER THE RECALL, BECAUSE IT HAS BEEN REMEDY THE F...

Mileage: 64,826

I SENT MY VEHICLE IN TWO MONTHS FOR TO BE FIX AT DREW FORD DEALERSHIP. THEY ALSO CORRECTED A RECALL ON THE POWERSTEERING FAULT. NOW THE FAULT IS BACK AND THE STEERING WHEEL IS IMMOVABLE OR EXTREMELY HARD TO MOVE. THEY ALSO CLAIM THIS WILL NOT FALL UNDER THE RECALL, BECAUSE IT HAS BEEN REMEDY THE F...

Mileage: 64,826

ON 08-2014, I RECEIVED A LETTER FROM FORD MOTOR CO. INDICATING THAT I HAD A RECALL ON MY 2011 FORD EXPLORER AND THAT . THE AFFECTED VEHICLES MAY EXPERIENCE AN INTERMITTENT CONNECTION IN THE ELECTRIC POWER STEERING GEAR, WHICH CAN CAUSE A LOSS OF THE MOTOR POSITION SENSOR SIGNAL RESULTING IN A SHUT ...

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE...

Mileage: 83,000

TL*THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT OVER 3 INCHES OF RAIN LEAKED INTO THE VEHICLE THROUGH THE LUGGAGE RACKS ON TOP OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAM IN BETWEEN THE METAL ROOF AND THE ROOF LUGGAGE RACKS HAD WORN O...

Mileage: 24,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE ROOF OF THE VEHICLE. THE CONTACT MENTIONED THAT THE PROPER SEAM SEAL WAS NOT CORRECTLY APPLIED TO THE VEHICLE WHEN MANUFACTURED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEAL...

Mileage: 19,595

HAD UNIT BACK IN DEALER NOVEMBER 2014 FOR THE RECALL14S06 AND WAS TOLD THEY DID A SOFTWARE UPDATE. JANUARY 7TH 2015 WENT TO LEAVE WORK, STARTED UNIT TO WARM UP. GOT IN IT 15 MINUTES LATER AND NO POWER STEERING. LIGHT ON DASH SAID :STEERING ASSIST FAILURE" TOOK BACK TO DEALER AND WAS TOLD I HAD TO SP...

Mileage: 26,100

I PURCHASED A "CERTIFIED" USED 2011 EXPLORER BASE WITH 3500 MILES IN MARCH 2014 FROM FORD DEALER. AIR BAG LIGHT ILLUMINATED IN MAY AND STAYED ON STEADY...DEALER REPLACED MASTER MODULE (UNDER WARRANTY) AFTER A WEEK OF WORKING ON THE VEHICLE. AT THE TIME, THEY TOLD ME WHEN THE LIGHT WAS ON, IT INDICAT...

Mileage: 3,500

WHEN PARKED IN A PARKING GARAGE I STARTED OUT AND OF MY SPOT AND DOWN A RAMP TOWARD THE PAY STATION/BOOTH OF THE GARAGE TO EXIT. THE POWER STEERING ASSIST FAULT CAME ON, I IMMEDIATELY LOST POWER STEERING AND WAS HEADED DIRECTLY TOWARD THE PAY BOOTH/ATTENDANT UNTIL I WAS ABLE TO BRAKE AND MUSCLE THE...

Mileage: 105,000

AFTER BRINGING MY CAR IN ON 9/15/14 TO ADDRESS THE FORD EXPLORER 2011 RECALL, SHEEHY FORD IN SPRINGFIELD, VA DECLARED MY PARTS OK AND REPROGRAMMED MY PSCM (I HAD NEVER HAD A SINGLE ISSUE WITH MY POWER STEERING)...I SUBSEQUENTLY DROVE TO KENTUCKY (FROM BURKE, VA) AND SEVERAL OTHER PLACES...EVENTUALLY...

Mileage: 71,147

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING CONTROL MO...

Mileage: 70,000

WE WERE DRIVING THE VEHICLE AT APPROXIMATELY 35 MPH WHEN WARNING LIGHT CAME ON STATING THERE WAS ISSUE WITH POWER STEERING, I BELIEVE IT SAID POWER STEERING SERVICE WAS REQUIRED. WHEN WE STOPPED AT NEXT INTERSECTION, IT WAS EVIDENT POWER STEERING ASSISTANCE WAS REDUCED. AFTER PULLING OVER AND SHUTTI...

Mileage: 47,607

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT THE ELECTRICAL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A GARAGE. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. NO ...

Mileage: 23,500

2011 FORD EXPLORER LIMITED: I WAS DRIVING MY FAMILY BACK FROM A VACATION AND HAD BEEN TRAVELING AT AN APPROXIMATE SPEED OF 65 MPH ON THE HWY. I TURNED INTO A PARKING LOT FOR A RESTROOM BREAK FOR THE KIDS WHEN THE RACK & PINION BAR BROKE COMPLETELY NEAR THE DRIVER SIDE FRONT WHEEL. I NOTICED THE CHIM...

Mileage: 42,608

REFERENCING PREVIOUS COMPLAINT FOR SAME ISSUE SEE TCN JEN28-49151 TRAVELING TO DINNER AT 7:00PM AGAIN POWERTRAIN WARNING LIGHT CAME ON, ENGINE RAN ROUGH AND SPEED DROPPED TO APPROX. 1 MPH. PULLED OFF SIDE OF ROAD, TURNED OFF CAR. RESTARTED AND CONTINUED ON MY WAY. SAME THING OCCURRED AGAIN THIS MOR...

Mileage: 56,458

REFERENCING PREVIOUS COMPLAINT FOR SAME ISSUE SEE TCN JEN28-49151 TRAVELING TO DINNER AT 7:00PM AGAIN POWERTRAIN WARNING LIGHT CAME ON, ENGINE RAN ROUGH AND SPEED DROPPED TO APPROX. 1 MPH. PULLED OFF SIDE OF ROAD, TURNED OFF CAR. RESTARTED AND CONTINUED ON MY WAY. SAME THING OCCURRED AGAIN THIS MOR...

Mileage: 56,458

ON CRUISE CONTROL AT 75MPH HEADING EAST ON I-44 TOWARDS TULSA, OK. POWER STEERING SERVICE WARNING, ADVANCE TRAK WARNING, TERRAIN MANAGEMENT WARNING BECOME ACTIVE. POWER STEERING ADVANCE TRAK AND TERRAIN MANAGEMENT NO LONGER ACTIVE. *TR

Mileage: 73,000

WHEN FILLING THE GAS TANK THE GAS NOZZLE WOULD SHUT OFF. EVEN WHEN I WAS VERY SLOWLY PUMPING IN GAS , THE PUMP WOULD SHUT OFF VERY MUCH LIKE A TANK INDICATING IT WAS FULL WHICH I KNOW WAS NOT THE CASE. THEN GAS WOULD DRIP/STREAM (NUMEROUS DRIPS AND STREAMS)) UNDER THE VEHICLE CREATING A BASKETBALL S...

Mileage: 34,690

I WAS DRIVING MY 2011 FORD EXPLORER ON THE CAUSEWAY- HEAVY TRAFFIC MOVING AT ABOUT 50 - 55 MPH. APPROACHING FIRST BRIDGE INCLINE, SPEED DROPPED TO APPROX 1 MPH CREEPING ALONG, ACCELERATOR PRESSED TO FLOORBOARD. ORANGE WRENCH ICON APPEARED ON INSTRUMENT PANEL. PUT ON HAZARDS TO NOTIFY TRAFFIC. CARS P...

Mileage: 55,200

I WAS DRIVING MY 2011 FORD EXPLORER ON THE CAUSEWAY- HEAVY TRAFFIC MOVING AT ABOUT 50 - 55 MPH. APPROACHING FIRST BRIDGE INCLINE, SPEED DROPPED TO APPROX 1 MPH CREEPING ALONG, ACCELERATOR PRESSED TO FLOORBOARD. ORANGE WRENCH ICON APPEARED ON INSTRUMENT PANEL. PUT ON HAZARDS TO NOTIFY TRAFFIC. CARS P...

Mileage: 55,200

DRIVING AT HIGHWAY SPEED, ALL STEERING WAS LOST WITH FAMILY IN VEHICLE. NO PROBLEMS HAD OCCURRED WITH THE VEHICLE STEERING UNTIL A FLASH UPDATE HAD BEEN COMPLETED BY DEALER FOR THE RECAL NOTICE. AS OTHERS THIS OCCURRED OVER A WEEKEND AND WE WERE NOT HOME FELT WE COULD NOT DRIVE EVEN AFTER SHUTTING...

Mileage: 112,265

THE POWER STEERING FAILED WHILE I WAS DRIVING SOUTH ON I-75. THE RECALL FOR THE MODULE (REPROGRAMMING) HAD ALREADY BEEN PERFORMED LESS THAN 2 MONTHS BEFORE. NOW, AFTER HAVING THE CAR IN THE SHOP FOR A WEEK AND 2 DAYS, FORD HAS AGREED TO PAY ALL BUT $700 OF THE REPAIR. THE REPROGRAMMING OBVIOUSLY ...

Mileage: 99,580

I HAVE A 2011 FORD EXPLORER XLT. THE THROTTLE BODY HAS RECENTLY GONE BAD AND IS STAYING STUCK IN THE OPEN POSITION. THE DEALERSHIP SAYS IT HAS TO BE REPLACED. IT IS AN OBVIOUS SAFETY HAZARD FOR IT TO GET STUCK WHEN GOING AT A HIGH RATE OF SPEED OR EVEN A SLOWER RATE FOR THAT MATTER. THE THROTTLE BOD...

Mileage: 53,067

I HAVE A 2011 FORD EXPLORER XLT. THE THROTTLE BODY HAS RECENTLY GONE BAD AND IS STAYING STUCK IN THE OPEN POSITION. THE DEALERSHIP SAYS IT HAS TO BE REPLACED. IT IS AN OBVIOUS SAFETY HAZARD FOR IT TO GET STUCK WHEN GOING AT A HIGH RATE OF SPEED OR EVEN A SLOWER RATE FOR THAT MATTER. THE THROTTLE BOD...

Mileage: 53,067

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING IN INCLEMENT WEATHER AT AN UNKNOWN SPEED, WATER LEAKED DOWN THE REAR DRIVER AND REAR PASSENGER SEAT BELTS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2...

Mileage: 22,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHEN THE FUEL TANK WAS FILLED TO CAPACITY, THE FUEL GAUGE INDICATED ONLY A HALF OF A TANK. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAI...

Mileage: 23,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER FOR REPAIRS UNDER RECALL NHTSA CAMPAIGN 14V286000(STEERING). THE VEHICLE WAS REPAIRED BUT THE PRO...

Mileage: 111,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. AFTER PARKING THE VEHICLE, THE SHIFT TO PARK WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE SHIFT TO PARK SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 27,...

Mileage: 27,000

WHILE DRIVING TO WORK, MY VEHICLE EXPERIENCE AN ISSUE WITH THROTTLE RESPONSE. A WRENCH WARNING LIGHT APPEARED AND THE CHECK ENGINE LIGHT CAME ON. AT THAT POINT, THE VEHICLE BEGAN SHUDDERING AND THE INTERNAL SYSTEMS SLOWED THE VEHICLE TO APPROXIMATELY 5MPH. AFTER STOPPING ON THE SHOULDER OF THE IN...

Mileage: 85,885

WHILE DRIVING TO WORK, MY VEHICLE EXPERIENCE AN ISSUE WITH THROTTLE RESPONSE. A WRENCH WARNING LIGHT APPEARED AND THE CHECK ENGINE LIGHT CAME ON. AT THAT POINT, THE VEHICLE BEGAN SHUDDERING AND THE INTERNAL SYSTEMS SLOWED THE VEHICLE TO APPROXIMATELY 5MPH. AFTER STOPPING ON THE SHOULDER OF THE IN...

Mileage: 85,885

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING GEARS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAI...

Mileage: 114,000

I WAS DRIVING DOWN THE STREET AT AROUND 20 MPH WHEN THERE WERE CARS THAT SUDDENLY STOPPED. WHEN I WAS BRAKING I FELT AS IF THE STEERING WAS ALLOWING ME TO TURN AND IT HAPPENED SO FAST I FELT AS IF I LOST BRAKING POWER. THEN I HIT THE CAR IN FRONT OF ME HARD. *TR

Mileage: 72,000

I WAS DRIVING DOWN THE STREET AT AROUND 20 MPH WHEN THERE WERE CARS THAT SUDDENLY STOPPED. WHEN I WAS BRAKING I FELT AS IF THE STEERING WAS ALLOWING ME TO TURN AND IT HAPPENED SO FAST I FELT AS IF I LOST BRAKING POWER. THEN I HIT THE CAR IN FRONT OF ME HARD. *TR

Mileage: 72,000

I WAS DRIVING DOWN THE STREET AT AROUND 20 MPH WHEN THERE WERE CARS THAT SUDDENLY STOPPED. WHEN I WAS BRAKING I FELT AS IF THE STEERING WAS ALLOWING ME TO TURN AND IT HAPPENED SO FAST I FELT AS IF I LOST BRAKING POWER. THEN I HIT THE CAR IN FRONT OF ME HARD. *TR

Mileage: 72,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE POWER STEERING AND COMPUTER FAILED. IN ADDITION, THE ENGINE, ABS, TRACTION CONTROL, AIR BAG, AND SECURITY SENSORS ILLUMINATED. THE DEALER ADVISED THE CONTACT TO RESET THE MASTER CONTROLS. THE VEHICLE ALSO EXHIBITED COMPUTER F...

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE POWER STEERING AND COMPUTER FAILED. IN ADDITION, THE ENGINE, ABS, TRACTION CONTROL, AIR BAG, AND SECURITY SENSORS ILLUMINATED. THE DEALER ADVISED THE CONTACT TO RESET THE MASTER CONTROLS. THE VEHICLE ALSO EXHIBITED COMPUTER F...

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE POWER STEERING AND COMPUTER FAILED. IN ADDITION, THE ENGINE, ABS, TRACTION CONTROL, AIR BAG, AND SECURITY SENSORS ILLUMINATED. THE DEALER ADVISED THE CONTACT TO RESET THE MASTER CONTROLS. THE VEHICLE ALSO EXHIBITED COMPUTER F...

Mileage: 40,000

THE VEHICLE WHEN SHIFTED INTO PARK WOULD NOT SHUT OFF, WITH THE VEHICLE NOT SEEING THE SHIFTER IN PARK. ON INSPECTION IN SEPTEMBER 2014, IT WAS DETERMINED THAT THE SHIFT LEVER WAS FAILING, WHICH CAN CAUSE THE VEHICLE TO SLIP OUT OF PARK AND MOVE UNEXPECTEDLY. FORD INDICATED THERE WAS NOT A RECALL ...

Mileage: 38,500

MY VEHICLE WAS PARKED IN THE DRIVEWAY, WHERE IT HAD BEEN SINCE THE PREVIOUS DAY. I OPENED THE FRONT DRIVERS SIDE DOOR AND GOT INTO THE CAR. I PUT THE KEYS INTO THE IGNITION SWITCH AND STARTED THE VEHICLE. AT THIS POINT I CLOSED THE DRIVERS SIDE DOOR. AT THIS MOMENT I HEARD A LOUD "POP" SOUND. I...

Mileage: 36,648

MY VEHICLE WAS PARKED IN THE DRIVEWAY, WHERE IT HAD BEEN SINCE THE PREVIOUS DAY. I OPENED THE FRONT DRIVERS SIDE DOOR AND GOT INTO THE CAR. I PUT THE KEYS INTO THE IGNITION SWITCH AND STARTED THE VEHICLE. AT THIS POINT I CLOSED THE DRIVERS SIDE DOOR. AT THIS MOMENT I HEARD A LOUD "POP" SOUND. I...

Mileage: 36,648

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V286000 (STEERIN...

Mileage: 30,000

STEERING STOP MOVING IN THE MIDDLE OF DRIVING ON THE EXPRESS WAY. HAD TO TURN THE VEHICLE OFF AND THEN RESTART FOR IT TO CONTINUE MOVING. THIS HAPPEN A VIEW TIMES BUT NEVER ON THE EXPRESS WAY. *TR

Mileage: 80,000

THIS IS A MAJOR SAFETY CONCERN. WHILE DRIVING AN INDICATION OF A MALFUNCTION IN THE AWD SYSTEM SHOWS ON THE DASHBOARD & SYNC COMPUTER. THE ENGINE LOSES COMPLETE POWER AND YOU MUST PULL OVER AND RESTART THE VEHICLE TO RESET THE ON-BOARD COMPUTER. THIS LOSS OF POWER HAPPENS ON THE HIGHWAY AND IS A...

Mileage: 60,000

LEFT REAR BRAKE CALIPER FAILED CAUSING VEHICLE TO BECOME UNSTABLE FOR BRIEF SECOND WHEN THE CALIPER GRABBED THE ROTOR WHILE TRAVELING AT HIGHWAY SPEEDS. YOU COULD FEEL THIS IN THE STEERING AND WOULD HAVE TO CORRECT AT EACH DIP OR BUMP IN THE HIGHWAY. BRAKE PAD WORN TO FAILURE POINT BEFORE IDENTIFYIN...

Mileage: 67,000

POWER STEERING STILL FAILING EVEN AFTER RECALL "FIX". MY FORD EXPLORER 2011 ALREADY HAD THE POWER STEERING RECALL (SAFETY RECALL NOTICE 14S06/NHTSA RECALL 14-V-286) FIX COMPLETED AT DEALERSHIP ON 8/7/14, BUT THE POWER STEERING IS STILL FAILING! THIS IS VERY SERIOUS IF THE RECALL "FIX" IS NOT WORKI...

Mileage: 59,000

2011 FORD EXPLORER WAS JUST RETURNED TWO WEEKS AGO FOR NATIONAL RECALL ON ELECTRONIC POWER STEERING CONTROL MODULE FAILURE. ON AUGUST 21ST AT 9:30 AM MY WIFE WAS APPROACHING A RED LIGHT. SHE APPLIED THE BRAKES AND FELT AN IMMEDIATE POWER LOSS ISSUE WITH THE BREAKS. SHE IMPACTED THE VEHICLE IN FRONT ...

Mileage: 46,000

2011 FORD EXPLORER WAS JUST RETURNED TWO WEEKS AGO FOR NATIONAL RECALL ON ELECTRONIC POWER STEERING CONTROL MODULE FAILURE. ON AUGUST 21ST AT 9:30 AM MY WIFE WAS APPROACHING A RED LIGHT. SHE APPLIED THE BRAKES AND FELT AN IMMEDIATE POWER LOSS ISSUE WITH THE BREAKS. SHE IMPACTED THE VEHICLE IN FRONT ...

Mileage: 46,000

2011 FORD EXPLORER WAS JUST RETURNED TWO WEEKS AGO FOR NATIONAL RECALL ON ELECTRONIC POWER STEERING CONTROL MODULE FAILURE. ON AUGUST 21ST AT 9:30 AM MY WIFE WAS APPROACHING A RED LIGHT. SHE APPLIED THE BRAKES AND FELT AN IMMEDIATE POWER LOSS ISSUE WITH THE BREAKS. SHE IMPACTED THE VEHICLE IN FRONT ...

Mileage: 46,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VEER TO THE RIGHT WITHOUT THE CONTACT MOVING THE STEERING WHEEL. THE DEALER STATED THAT THE RACK AND PINION STEERING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AV...

Mileage: 41,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 25 MPH, THE SPEEDOMETER AND TURN SIGNALS FAILED TO OPERATE. THE DEALER REPLACED THE COMPUTER AND THE TURN SIGNAL CLUSTER. IN ADDITION, THE BRAKE CALIPERS AND ROTORS FAILED DUE TO INSUFFICIENT LUBRICATION. THE MANUFACTURER WAS MADE AWARE OF THE...

Mileage: 19,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 25 MPH, THE SPEEDOMETER AND TURN SIGNALS FAILED TO OPERATE. THE DEALER REPLACED THE COMPUTER AND THE TURN SIGNAL CLUSTER. IN ADDITION, THE BRAKE CALIPERS AND ROTORS FAILED DUE TO INSUFFICIENT LUBRICATION. THE MANUFACTURER WAS MADE AWARE OF THE...

Mileage: 19,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 25 MPH, THE SPEEDOMETER AND TURN SIGNALS FAILED TO OPERATE. THE DEALER REPLACED THE COMPUTER AND THE TURN SIGNAL CLUSTER. IN ADDITION, THE BRAKE CALIPERS AND ROTORS FAILED DUE TO INSUFFICIENT LUBRICATION. THE MANUFACTURER WAS MADE AWARE OF THE...

Mileage: 19,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 25 MPH, THE SPEEDOMETER AND TURN SIGNALS FAILED TO OPERATE. THE DEALER REPLACED THE COMPUTER AND THE TURN SIGNAL CLUSTER. IN ADDITION, THE BRAKE CALIPERS AND ROTORS FAILED DUE TO INSUFFICIENT LUBRICATION. THE MANUFACTURER WAS MADE AWARE OF THE...

Mileage: 19,000

DRIVING DOWN THE ROAD AND REAR WINDOW EXPLODED. *JS

Mileage: 49,982

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK VIOLENTLY. IN ADDITION, THE VEHICLE WOULD DECELERATE ON ITS OWN AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER RE-INSTALLED THE SOFTWARE, TRANSMISSION SENSOR, AND SHIFT CONT...

Mileage: 20,652

MY DAUGHTER AND I WERE DRIVING ABOUT 55 MPH ON A HIGHWAY, AND ALL OF A SUDDEN THE TRUCK LOST POWER. ALL OF A SUDDEN AN ORANGE WRENCH SYMBOL APPEARED ON MY INSTRUMENT PANEL, BUT I HAD NO IDEA WHAT IT MEANT. VERY SCARED, I PUT ON MY HAZARD LIGHTS AND HAD TO MOVE TO THE RIGHT IN 3 LANES OF TRAFFIC!! I...

Mileage: 36,500

AS I WAS MERGING ON TO THE HIGHWAY, I ACCELERATED TO REACH THE SAME SPEED OF THE TRAFFIC. THE ENGINE REVVED OVER 3500 RPM. MY AIR CONDITIONER WAS ON AND SET TO RECIRCULATE THE AIR. SHORTLY AFTER MERGING ONTO THE HIGHWAY, I SMELLED EXHAUST FUMES IN THE CABIN OF MY CAR. *TR

Mileage: 73,300

DRIVING DOWN THE INTERSTATE AT 70MPH, WARNING COMES ON THE CONSOLE "AWD IS OFF" AND THE ENGINE IS DOWN TO IDLE SPEED (~800 RPM). PRESSING THE ACCELERATOR RESULTS IN NO SPEED INCREASE, FORCING ME TO MOVE ACROSS 4 LANES OF TRAFFIC TO THE EMERGENCY LANE WITH ONLY THE BRAKES WORKING (NO CONTROL OVER MY...

Mileage: 43,000

DRIVING DOWN THE INTERSTATE AT 70MPH, WARNING COMES ON THE CONSOLE "AWD IS OFF" AND THE ENGINE IS DOWN TO IDLE SPEED (~800 RPM). PRESSING THE ACCELERATOR RESULTS IN NO SPEED INCREASE, FORCING ME TO MOVE ACROSS 4 LANES OF TRAFFIC TO THE EMERGENCY LANE WITH ONLY THE BRAKES WORKING (NO CONTROL OVER MY...

Mileage: 43,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE ROOF RACK. THE VEHICLE WAS NOT TAKEN INTO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS...

Mileage: 85,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE ROOF RACK. THE VEHICLE WAS NOT TAKEN INTO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS...

Mileage: 85,000

I WAS MAKING A RIGHT HAND TURN GOING DOWN A HILL ONTO A STREET WHEN THE SENSORS WENT OFF AND THE POWER STEERING STOPPED WORKING. THE CAR REGISTERED TWO WARNINGS. I STOPPED THE CAR IN THE MIDDLE OF THE STREET. I WAS MANUALLY ABLE TO GET IT TO A PARKING LOT BUT IT WAS EXTREMELY DIFFICULT. I DROVE VERY...

Mileage: 35,000

I WAS MAKING A RIGHT HAND TURN GOING DOWN A HILL ONTO A STREET WHEN THE SENSORS WENT OFF AND THE POWER STEERING STOPPED WORKING. THE CAR REGISTERED TWO WARNINGS. I STOPPED THE CAR IN THE MIDDLE OF THE STREET. I WAS MANUALLY ABLE TO GET IT TO A PARKING LOT BUT IT WAS EXTREMELY DIFFICULT. I DROVE VERY...

Mileage: 35,000

WHEN MERGING INTO LANE AND PASSING A CAR ABOUT 3500 RPM EXHAUST GAS ENTERS PASSENGERS CABIN AND EVERYONE INSIDE WILL COMPLAIN OF VERY STRONG ODOR, BREATHING PROBLEM AND HEADACHE. HAD THIS PROBLEM SINCE CAR WAS NEW AND DEALING WITH UNCOMFORTABLE SMELL WITH THE REST OF THE FAMILY. WIFE HAD NUMEROUS TI...

Mileage: 1,200

WHEN MERGING INTO LANE AND PASSING A CAR ABOUT 3500 RPM EXHAUST GAS ENTERS PASSENGERS CABIN AND EVERYONE INSIDE WILL COMPLAIN OF VERY STRONG ODOR, BREATHING PROBLEM AND HEADACHE. HAD THIS PROBLEM SINCE CAR WAS NEW AND DEALING WITH UNCOMFORTABLE SMELL WITH THE REST OF THE FAMILY. WIFE HAD NUMEROUS TI...

Mileage: 1,200

ON JUNE 16TH, 2014, I WAS TRAVELING 40 MPH WITH MY 3 YEAR OLD AND 18 MONTH OLD IN THE CAR AND I LOST ALL POWER STEERING AND ENDED UP IN A DITCH. THERE WAS NO WAY TO CONTROL IT OR EVEN TURN THE WHEEL. IT HAPPENED AGAIN ON JUNE 19TH, 2014 HOWEVER, MY HUSBAND WAS DRIVING AND WAS ABLE TO GET THE C...

Mileage: 53,550

ON JUNE 16TH, 2014, I WAS TRAVELING 40 MPH WITH MY 3 YEAR OLD AND 18 MONTH OLD IN THE CAR AND I LOST ALL POWER STEERING AND ENDED UP IN A DITCH. THERE WAS NO WAY TO CONTROL IT OR EVEN TURN THE WHEEL. IT HAPPENED AGAIN ON JUNE 19TH, 2014 HOWEVER, MY HUSBAND WAS DRIVING AND WAS ABLE TO GET THE C...

Mileage: 53,550

POWER ASSISTED STEERING GOES OFF WITH NO WARNING. FIRST HAPPENED BACK IN 2012, PULLED OFF ROAD, RESTARTED CAR EVERYTHING WORKED FINE. PROBLEM OCCURRING MORE FREQUENTLY OVER PAST 6-8 MONTHS. (3 OR 4 TIMES) DEALER SAYS UNAWARE OF ANY GENERAL PROBLEMS WITH THE STEERING AM SCHEDULED TO TAKE TO DEALER ...

Mileage: 35,000

DURING TRAFFIC IN HOT WEATHER ON HIGHWAY THERE IS SQUEALING SOUND COMING FROM FRONT DRIVERS SIDE OF VEHICLE AND SMOKE COMING FROM REAR DRIVER TIRE AFTER EXITING HIGHWAY TO CHECK THE NOISE. AFTER EXITING HIGHWAY I FELT ALL 4 METAL WHEELS AND DRIVER'S SIDE REAR WAS EXTREMELY HOT AND OTHER WHEELS WERE...

Mileage: 72,050

UPON MEDIUM TO HEAVY ACCELERATION, SUCH AS ACCELERATING ONTO A FREEWAY, THE VEHICLE CABIN IS FILLED WITH EXHAUST FUMES FROM THE ENGINE. THIS INJURES THE RESPIRATORY SYSTEM OF THE PASSENGERS. THEY ARE WORKING ON A FIX (AFTER MY FAMILY HAS BEEN BREATHING POLLUTED AIR FOR ALMOST TWO AND A HALF YEARS)....

Mileage: 12,852

UPON MEDIUM TO HEAVY ACCELERATION, SUCH AS ACCELERATING ONTO A FREEWAY, THE VEHICLE CABIN IS FILLED WITH EXHAUST FUMES FROM THE ENGINE. THIS INJURES THE RESPIRATORY SYSTEM OF THE PASSENGERS. THEY ARE WORKING ON A FIX (AFTER MY FAMILY HAS BEEN BREATHING POLLUTED AIR FOR ALMOST TWO AND A HALF YEARS)....

Mileage: 12,852

UPON MEDIUM TO HEAVY ACCELERATION, SUCH AS ACCELERATING ONTO A FREEWAY, THE VEHICLE CABIN IS FILLED WITH EXHAUST FUMES FROM THE ENGINE. THIS INJURES THE RESPIRATORY SYSTEM OF THE PASSENGERS. THEY ARE WORKING ON A FIX (AFTER MY FAMILY HAS BEEN BREATHING POLLUTED AIR FOR ALMOST TWO AND A HALF YEARS)....

Mileage: 12,852

AT APPROX 1430 ON JUNE 2ND ON HIGHWAY ON RAMP ACCELERATING HAD THE SERVICE ADVANCETRAC WARNING LIGHT AND CHIME COME ON AND THE TRACTION CONTROL OFF LIGHT AND CHIME COME ON AND LOST ALL POWER STEERING CONTROL OF VEHICLE. I IMMEDIATELY PUT ON MY EMERGENCY FLASHER AND LET OFF THE ACCELERATOR AND FORCE...

Mileage: 56,000

AT APPROX 1430 ON JUNE 2ND ON HIGHWAY ON RAMP ACCELERATING HAD THE SERVICE ADVANCETRAC WARNING LIGHT AND CHIME COME ON AND THE TRACTION CONTROL OFF LIGHT AND CHIME COME ON AND LOST ALL POWER STEERING CONTROL OF VEHICLE. I IMMEDIATELY PUT ON MY EMERGENCY FLASHER AND LET OFF THE ACCELERATOR AND FORCE...

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE THROUGH THE REAR PASSENGER SEAT BELT AREA. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 56,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE THROUGH THE REAR PASSENGER SEAT BELT AREA. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 56,000.

Mileage: 50,000

WHILE DRIVING ON THE INTERSTATE AT ABOUT 70 MPH, AN ELECTRICAL LIGHT CAME UP ON THE DASH AND I IMMEDIATELY LOST POWER STEERING. MY FAMILY WAS IN THE CAR AND IT WAS EXTREMELY FRIGHTENING. I WAS ABLE TO MUSCLE THE CAR OVER TO THE RIGHT LANE AT WHICH POINT, POWER STEERING WAS RESTORED. THE ISSUE HAPPEN...

Mileage: 40,000

WHILE DRIVING ON THE INTERSTATE AT ABOUT 70 MPH, AN ELECTRICAL LIGHT CAME UP ON THE DASH AND I IMMEDIATELY LOST POWER STEERING. MY FAMILY WAS IN THE CAR AND IT WAS EXTREMELY FRIGHTENING. I WAS ABLE TO MUSCLE THE CAR OVER TO THE RIGHT LANE AT WHICH POINT, POWER STEERING WAS RESTORED. THE ISSUE HAPPEN...

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHEN BACKING OUT OF THE DRIVEWAY THE POWER STEERING FAILED. AS A RESULT, THE POWER STEERING ASSIST FAULT AND SERVICE STEERING ADVANCE TRACT LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER. THE M...

Mileage: 87,417

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHEN BACKING OUT OF THE DRIVEWAY THE POWER STEERING FAILED. AS A RESULT, THE POWER STEERING ASSIST FAULT AND SERVICE STEERING ADVANCE TRACT LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER. THE M...

Mileage: 87,417

I WAS DRIVING ON A FOUR LANE HIGHWAY WHEN A SIGNAL CAME ON DASH " STEERING ASSIST FAILURE" AND I COULD NOT STEER THE VEHICLE. WAS JUST COMING OFF HIGHWAY AND WAS ABLE TO CONTINUE TO RAMP AND HAD TO PULL OFF ON MEDIAN IN MIDDLE OF BUSY EXIT RAMP. STOPPED AND THEN RESTARTED CAR WHICH TEMPORARILY FIX...

Mileage: 62,350

WHILE DRIVING APPROXIMATELY 45 MPH ON LOCAL ROAD, POWER STEERING GAVE OUT AND VEHICLE BECAME EXTREMELY DIFFICULT TO EFFECTIVELY STEER AND PULL OFF ACROSS 2 LANES OF TRAFFIC ONTO SHOULDER. AFTER PULLING OFF TO SIDE OF ROAD, TURNED OF ENGINE AND RE-STARTED. STEERING CAME BACK AND WAS ABLE TO RETURN ...

Mileage: 59,100

WHILE TURNING ON A CURVE IN THE ROAD WARNING MESSAGE ON THE INSTRUMENT PANEL " STEERING POWER ASSIST FAILURE " APPEARED 3 TO 5 SECONDS LATER CAR WAS EXTREMELY HARD TO TURN VEHICLE CROSSED CENTER LINE RESULTING IN A NEAR MISS OF A HEAD ON CRASH PULLED TO THE SIDE RESTARTED VEHICLE AND LOSS OF POWER S...

Mileage: 32,000

AIR BAG LIGHT HAS BEEN ON SEVERAL TIMES. EACH TIME I HAVE TAKEN THE VEHICLE IN FOR SERVICE AND THEY TELL ME EACH TIME THEY FIXED IT. I DRIVE IT SOME AND THE LIGHT COMES BACK ON. IT IS BACK IN THE SHOP FOR THE TENTH TIME I HAVE PAPER TRAILS AND PICTURES TO PROVE IT. I ENDED UP MAKING AN APPOINTMENT T...

Mileage: 39,350

AIR BAG LIGHT HAS BEEN ON SEVERAL TIMES. EACH TIME I HAVE TAKEN THE VEHICLE IN FOR SERVICE AND THEY TELL ME EACH TIME THEY FIXED IT. I DRIVE IT SOME AND THE LIGHT COMES BACK ON. IT IS BACK IN THE SHOP FOR THE TENTH TIME I HAVE PAPER TRAILS AND PICTURES TO PROVE IT. I ENDED UP MAKING AN APPOINTMENT T...

Mileage: 39,350

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED N...

Mileage: 41,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED N...

Mileage: 41,000

POWER STEER ASSIST DEFAULT SHOWN ON DASH. VEHICLE LOST POWER STEERING WHILE IN MOTION. IT WAS RESET BY RESTARTING THE VEHICLE. THIS OCCURRED SEVERAL TIMES BEFORE BECOMING FULLY DISABLED ON MAY 18, 2014. VEHICLE BECAME VERY DIFFICULT TO CONTROL WHILE IN MOTION AND NEARLY IMPOSSIBLE 5 MPH AND UNDE...

Mileage: 45,000

I MADE A LEFT HAND TURN AND THE POWER STEERING WENT OUT. I PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF AND RESTARTED THE ENGINE. THE POWER STEERING WAS FINE. I WENT HOME AND CAME BACK OUT TO THE CAR TO GO ON AN ERRAND THE POWER STEERING DID NOT WORK. WE CALLED A WRECKER ON MAY 17 TO HAVE IT ...

Mileage: 35,000

THIS IS THE 4TH TIME MY VEHICLE HAS LOST ITS POWER STEERING. I WAS DRIVING IN TRAFFIC AT ABOUT 45 MPH AND THE POWER STEERING. I HAVE TO FIND A PLACE ON THE SIDE OF THE HIGHWAY TO PULL OVER AND TURN MY CAR OFF AND WAIT A WHILE THEN RESTART IT AND SOMETIMES IT FIXES THE PROBLEM AND SOMETIMES IT DOESN'...

Mileage: 66,800

THIS IS THE 4TH TIME MY VEHICLE HAS LOST ITS POWER STEERING. I WAS DRIVING IN TRAFFIC AT ABOUT 45 MPH AND THE POWER STEERING. I HAVE TO FIND A PLACE ON THE SIDE OF THE HIGHWAY TO PULL OVER AND TURN MY CAR OFF AND WAIT A WHILE THEN RESTART IT AND SOMETIMES IT FIXES THE PROBLEM AND SOMETIMES IT DOESN'...

Mileage: 66,800

MY WIFE, AND THREE CHILDREN WERE DRIVING AT FREEWAY SPEED WITH THE CRUISE CONTROL SET. THE POWER STEERING FAILED AND THE WARNING LIGHTS CAME ON. THE CONTROLS ON THE STEERING WHEEL LOCKED OUT AND SHE COULD NOT CANCEL THE CRUISE CONTROL. THE LOSS OF POWER STEERING MADE IT DIFFICULT FOR HER TO GET P...

Mileage: 49,116

MY WIFE, AND THREE CHILDREN WERE DRIVING AT FREEWAY SPEED WITH THE CRUISE CONTROL SET. THE POWER STEERING FAILED AND THE WARNING LIGHTS CAME ON. THE CONTROLS ON THE STEERING WHEEL LOCKED OUT AND SHE COULD NOT CANCEL THE CRUISE CONTROL. THE LOSS OF POWER STEERING MADE IT DIFFICULT FOR HER TO GET P...

Mileage: 49,116

MY WIFE, AND THREE CHILDREN WERE DRIVING AT FREEWAY SPEED WITH THE CRUISE CONTROL SET. THE POWER STEERING FAILED AND THE WARNING LIGHTS CAME ON. THE CONTROLS ON THE STEERING WHEEL LOCKED OUT AND SHE COULD NOT CANCEL THE CRUISE CONTROL. THE LOSS OF POWER STEERING MADE IT DIFFICULT FOR HER TO GET P...

Mileage: 49,116

THE POWER STEERING ASSIST ON MY 2011 FORD EXPLORER HAS JUST STOPPED WORKING SUDDENLY ON TWO DIFFERENT OCCASIONS. BOTH TIMES HAPPENED IN PARKING LOTS AND THE STEERING STARTED WORKING AGAIN AFTER TURNING THE VEHICLE OFF AND BACK ON AGAIN. I'M REPORTING THIS BECAUSE THE FORD DEALER WILL NOT ATTEMPT T...

Mileage: 70,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE POWER STEERING AND SERVICE TRACK WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS CONTACTED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 66,800 AND THE CURRENT MILEAGE WAS 6...

Mileage: 66,800

THE SERVICE ADVANCE TRACK WARNING APPEARED FOLLOWED THE POWER STEERING FAILURE. THE POWER STEERING TOTALLY WENT OUT. THE RESULT COULD HAVE BEEN DISASTROUS HAD I BEEN TURNING SHARPLY AT THE TIME OF FAILURE. LUCKILY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THIS APPEARS TO BE AN ONGOING PROBLEM ...

Mileage: 36,500

WHILE DRIVING ON A HIGHWAY RECEIVED A WARNING FOR STEERING FAILURE,SHORTLY AFTER POWER STEERING COMPLETELY FAILED.RESULTING IN VERY HARD STEERING AT HIGHWAY SPEEDS.VEHICLE TOWED TO A FORD DEALER WHO RESET COMPUTER FIXING PROBLEM BUT COULD NOT DUPLICATE OR EXPLAIN WHY IT HAPPENED. *TR

Mileage: 27,000

AS I WAS GETTING READY TO MAKE A RIGHT HAND TURN, THE STEERING WHEEL WOULD NOT TURN AND, AT THE SAME TIME, THERE WAS A CAR COMING UP TO THE STOP SIGN WHERE I WAS TURNING. I USED ALL THE FORCE I COULD TO TURN THE WHEEL BECAUSE IF I COULDN'T TURN, I WAS GOING TO HIT THE OTHER CAR. AS IT WAS, I BARE...

Mileage: 42,000

WE HAVE HAD MULTIPLE INCIDENTS WHERE THE POWER STEERING WOULD LOCK UP AND WE WOULD GET A "POWER STEERING ASSIST FAULT". SO FAR, SHUTTING DOWN THE CAR THEN RESTARTING HAS CLEARED THE ISSUE. WE HAVE BEEN LUCKY; THIS HAS OCCURRED ONLY AT LOW SPEEDS (BACKING OUT OF THE GARAGE OR IN A STORE PARKING LOT...

Mileage: 47,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING INTERMITTENTLY FAILED AND THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPL...

Mileage: 38,000

THIS IS THE 5TH TIME MY POWERING STEERING HAS FAILED!!! FORD HAS REPLACED THE PART, AFTER I HAD TO SPEND $1800.00!!! THE POWER STEERING RACK WAS REPLACED AND POWER STEERING FAILED AGAIN. WHAT IS IT GOING TO TAKE FOR FORD TO FIGURE THIS ISSUE OUT. *JS

Mileage: 54,000

THE CAR BASICALLY SHUTS OFF AND YOU LOSE POWER STEERING. NO WARN LIGHTS JUST CUTS OFF IMMEDIATELY. WE BROUGHT THE CAR TO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC AND TOLD US THE ISSUE WAS WITH THE POWER STEERING SENSOR AND THAT IT WOULD COST $2,000 TO FIX. I TOOK TO THE INTERNET AND SEARCHED THE IS...

Mileage: 44,000

THE CAR BASICALLY SHUTS OFF AND YOU LOSE POWER STEERING. NO WARN LIGHTS JUST CUTS OFF IMMEDIATELY. WE BROUGHT THE CAR TO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC AND TOLD US THE ISSUE WAS WITH THE POWER STEERING SENSOR AND THAT IT WOULD COST $2,000 TO FIX. I TOOK TO THE INTERNET AND SEARCHED THE IS...

Mileage: 44,000

2 TIMES WITHIN A WEEK, SATURDAY APRIL 26, 2014 BEING THE MOST RECENT, AS I WAS DRIVING MY POWER STEERING FAILED ON MY 2011 FORD EXPLORER XLT FWD. WARNING LIGHTS SAYING "POWER STEERING FAILURE" LIT UP AND MY POWER STEERING WAS NO LONGER OPERATING. I HAD TO PULL OVER USING MANUAL STEERING TO TURN THE ...

Mileage: 21,000

STEERING POWER ASSIST WARNING LIGHT CAME ON; LOSS OF POWER STEERING. TURNED OFF CAR, THEN RESTARTED AGAIN, PROBLEM WENT AWAY. HAS RECURRED NUMEROUS TIMES. *TR

Mileage: 71,500

ABOUT MONTHS AGO MY HUSBAND WAS DRIVING ALONG AND ALL OF A SUDDEN, THE VEHICLE STARTED MAKING A WARNING SOUND AND THE "ASSIST POWER STEERING FAULT" MESSAGE CAME UP AS WELL AS SERVICE "ADVANCE TRAC." THEN, WITHOUT WARNING, THERE WAS NO POWER STEERING. SHUT THE CAR OFF AND RESTARTED IT AND WE HAD PO...

Mileage: 40,000

TL* THE CONTACTS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE BREAKS WOULD CONSTANTLY SQUEAL EVEN WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INDICATED THAT THE CALIBER, ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS...

Mileage: 19,000

WHILE DRIVING MY STEERING COLUMN LOCKED UP AND LIGHTS ON MY DASH INDICATED THAT THE POWER STEERING AND TRACTION CONTROL WERE NO LONGER WORKING. I WAS FORCED TO ATTEMPT TO PULL OVER WHICH WAS NEARLY IMPOSSIBLE DUE TO MY POWER STEERING NO LONGER WORKING. I TURNED MY VEHICLE ON AND OFF 5 TIMES (GIVING ...

Mileage: 77,013

WHILE DRIVING MY STEERING COLUMN LOCKED UP AND LIGHTS ON MY DASH INDICATED THAT THE POWER STEERING AND TRACTION CONTROL WERE NO LONGER WORKING. I WAS FORCED TO ATTEMPT TO PULL OVER WHICH WAS NEARLY IMPOSSIBLE DUE TO MY POWER STEERING NO LONGER WORKING. I TURNED MY VEHICLE ON AND OFF 2 TIMES (GIVING ...

Mileage: 77,559

THE STEERING POWER ASSIST FAULT WAS LITE UP AND THEN I LOST ALL STEERING AND ALL I COULD DO WAS TURN MY FLASHERS ON TO AVOID BEING HIT AND DRIVE OFF TO THE SIDE OF THE ROAD. *TT

Mileage: 88,500

THIS IS THE FOURTH TIME THAT IT HAS HAPPENED TO ME. I HAVE BEEN DRIVING DOWN THE STREET, WHEN THE CAR COMPLETELY LOSES ALL POWER, CANNOT TURN THE WHEEL, CANNOT ACCELERATE AT ALL AND YOU ARE COMPLETELY UNABLE TO MOVE THE CAR. I HAVE TAKEN THE CAR IN EVERY TIME TO BE SERVICED, THEY SAY THAT THE COMP...

Mileage: 30,000

THIS IS THE FOURTH TIME THAT IT HAS HAPPENED TO ME. I HAVE BEEN DRIVING DOWN THE STREET, WHEN THE CAR COMPLETELY LOSES ALL POWER, CANNOT TURN THE WHEEL, CANNOT ACCELERATE AT ALL AND YOU ARE COMPLETELY UNABLE TO MOVE THE CAR. I HAVE TAKEN THE CAR IN EVERY TIME TO BE SERVICED, THEY SAY THAT THE COMP...

Mileage: 30,000

DRIVING AROUND A CURVE AND THE STEERING LOCKED UP. WE SWERVED INTO THE OTHER LANE AND LUCKILY DIDN'T GET HIT. THE POWER STEERING ASSIST FAULT NOTIFICATION CAME ON. *TR

Mileage: 42,790

I WAS DRIVING ON A MAJOR STREET DURING HEAVY AFTERNOON TRAFFIC. THE STEERING BECAME EXTREMELY DIFFICULT AND I COULD BARELY TURN THE WHEEL. THE WARNING LIGHTS FOR ADVANCED TRACTION FAILURE AND POWER STEERING ASSIST FAULT CAME ON. I ALSO NOTICED THE TERRAIN MANAGEMENT CONTROL WAS NO LONGER ILLUMIN...

Mileage: 36,420

I WAS DRIVING ON A MAJOR STREET DURING HEAVY AFTERNOON TRAFFIC. THE STEERING BECAME EXTREMELY DIFFICULT AND I COULD BARELY TURN THE WHEEL. THE WARNING LIGHTS FOR ADVANCED TRACTION FAILURE AND POWER STEERING ASSIST FAULT CAME ON. I ALSO NOTICED THE TERRAIN MANAGEMENT CONTROL WAS NO LONGER ILLUMIN...

Mileage: 36,420

I WAS DRIVING ON A MAJOR STREET DURING HEAVY AFTERNOON TRAFFIC. THE STEERING BECAME EXTREMELY DIFFICULT AND I COULD BARELY TURN THE WHEEL. THE WARNING LIGHTS FOR ADVANCED TRACTION FAILURE AND POWER STEERING ASSIST FAULT CAME ON. I ALSO NOTICED THE TERRAIN MANAGEMENT CONTROL WAS NO LONGER ILLUMIN...

Mileage: 36,420

I WAS DRIVING IN THE HIGHWAY APPROXIMATELY 65 MPH, ALL OF THE SUDDEN THE "POWERSTEERING ASSIST FAILURE" MESSAGE POPPED UP. I EXITED THE HIGHWAY BUT HAD A VERY DIFFICULT TIME TURNING THE STEERING WHEEL. I TURNED THE VEHICLE OFF AND THEN RESTARTED IT AGAIN; THE STEERING WHEEL WENT BACK TO NORMAL. THIS...

Mileage: 32,848

WHILE DRIVING THE POWER STEERING SHUT DOWN ALONG WITH THE TRACTION CONTROL.

Mileage: 93,000

WHILE DRIVING THE POWER STEERING SHUT DOWN ALONG WITH THE TRACTION CONTROL.

Mileage: 93,000

A SEAT BELT/AIR BAG WARNING LIGHT HAS BEEN COMING ON INTERMITTENTLY. I WAS TOLD THAT THE SERVICE DEALERS COULD ONLY INVESTIGATE THIS WHEN THE LIGHT WAS ON. AS IT COMES AND GOES, I HAVE NOT BEEN ABLE TO TAKE THE VEHICLE INTO THE DEALER FOR A COUPLE OF MONTHS. WHEN I DID, I WAS TOLD THAT IT WAS NO ...

Mileage: 54,000

A SEAT BELT/AIR BAG WARNING LIGHT HAS BEEN COMING ON INTERMITTENTLY. I WAS TOLD THAT THE SERVICE DEALERS COULD ONLY INVESTIGATE THIS WHEN THE LIGHT WAS ON. AS IT COMES AND GOES, I HAVE NOT BEEN ABLE TO TAKE THE VEHICLE INTO THE DEALER FOR A COUPLE OF MONTHS. WHEN I DID, I WAS TOLD THAT IT WAS NO ...

Mileage: 54,000

LOST STEERING ASSIST DURING TURN INTO DRIVEWAY. IT WAS EXTREMELY DIFFICULT TO MANUALLY STEER THE VEHICLE, WHICH I WAS ABLE TO STOP DUE TO THE LOW SPEED. THE NEXT MORNING IT WAS AGAIN VERY DIFFICULT TO STEER THE VEHICLE WHEN I BACKED OUT OF THE GARAGE, HOWEVER, AFTER STOPPING AND STARTING THE VEHICLE...

Mileage: 46,224

LOST STEERING ASSIST DURING TURN INTO DRIVEWAY. IT WAS EXTREMELY DIFFICULT TO MANUALLY STEER THE VEHICLE, WHICH I WAS ABLE TO STOP DUE TO THE LOW SPEED. THE NEXT MORNING IT WAS AGAIN VERY DIFFICULT TO STEER THE VEHICLE WHEN I BACKED OUT OF THE GARAGE, HOWEVER, AFTER STOPPING AND STARTING THE VEHICLE...

Mileage: 46,224

POWER STEERING FAIL LIGHT CAME ON AND I LOST MY POWER STEERING. AFTER KILLING THE CAR, LETTING IT SIT THEN RESTARTING IT I STARTED BACK WORKING. *TR

Mileage: 80,000

I WAS PARKED AT A STORE PARKING LOT. I GOT IN THE CAR TO BACK UP AND THIS MESSAGE "POWERSTEERING ASSIST FAILURE" POPPED UP ON THE SCREEN AND I WAS NOT ABLE TO TURN THE STEERING WHEEL AT ALL. I SHUT THE CAR OFF AND THEN RESTARTED IT...THEN THE POWER STEERING WENT BACK TO NORMAL. *TR

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THE STEERING WHEEL LOCKED WHILE DRIVING AND IT BECAME HARD TO TURN. THE POWER STEERING LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER RESET THE POWER TRAIN COMPUTER; HOWEVER, THE FAILURE W...

Mileage: 52,000

I WAS DRIVING DOWN THE STREET AT 55 MPH WHEN THE 'POWER STEERING ASSIST FAULT' DISPLAYED ON THE DASHBOARD INTERIOR DISPLAY. THE STEERING WHEEL IMMEDIATELY LOCKED UP & I LOST COMPLETE CONTROL OF THE VEHICLE & DRIFTED TO THE RIGHT. I STEPPED ON THE BRAKES TO AVOID CRASHING & TURNED THE CAR OFF. ONCE I...

Mileage: 90,000

I WAS DRIVING DOWN THE STREET AT 55 MPH WHEN THE 'POWER STEERING ASSIST FAULT' DISPLAYED ON THE DASHBOARD INTERIOR DISPLAY. THE STEERING WHEEL IMMEDIATELY LOCKED UP & I LOST COMPLETE CONTROL OF THE VEHICLE & DRIFTED TO THE RIGHT. I STEPPED ON THE BRAKES TO AVOID CRASHING & TURNED THE CAR OFF. ONCE I...

Mileage: 90,000

I WAS DRIVING DOWN THE STREET AT 55 MPH WHEN THE 'POWER STEERING ASSIST FAULT' DISPLAYED ON THE DASHBOARD INTERIOR DISPLAY. THE STEERING WHEEL IMMEDIATELY LOCKED UP & I LOST COMPLETE CONTROL OF THE VEHICLE & DRIFTED TO THE RIGHT. I STEPPED ON THE BRAKES TO AVOID CRASHING & TURNED THE CAR OFF. ONCE I...

Mileage: 90,000

OUR FIRST INDICATION OF STEERING PROBLEMS HAPPENED AROUND SEPTEMBER 2013. A DASHBOARD ERROR "SERVICE ADVANCETRAC" MESSAGE KEPT ILLUMINATING. FIRST THE DEALER REPLACED A "SENSOR" THAT DIDN'T FIX IT. THEN A SOFTWARE UPDATE, THAT DIDN'T WORK. THEY THEN REPLACED THE "RACK AND PINION", IN THIS CAR I AM ...

Mileage: 28,000

I WAS DRIVING MY EXPLORER WHEN THE POWER STEERING WENT OUT SUDDENLY, MAKING IT ALMOST IMPOSSIBLE TO STEER TO SAFETY. A MESSAGE APPEARED ON THE DASH ABOUT THE PROBLEM, BUT I WAS TOO BUSY TRYING TO STEER TO SAFETY TO MEMORIZE WHAT IT SAID. *TR

Mileage: 300,000

THIS IS THE 2ND TIME THIS HAPPENED WHILE RAINING. THE FIRST TIME,ABOUT A YEAR AGO AND WHILE DRIVING 55 MPH, THE INSTRUMENT CLUSTER SCREEN AND MYFORDTOUCH SCREENS BOTH WENT BLACK AND LOST POWER STEERING SUDDENLY,BUT ENGINE WAS STILL RUNNING. BUT, ALL OF SUDDEN, THEN POWER STEERING RE-ENERGIZED AND MA...

Mileage: 55,500

AFTER STARTING THE CAR, A WARNING OCCURRED FOR THE FIRST TIME SAYING POWER STEERING NEEDED SERVICE "SOON". WE TURNED THE CAR OFF AND RESTARTED. THE NOTICE DID NOT APPEAR AND MY ENTIRE FAMILY CONTINUED TO OUR DESTINATION. DURING THE COURSE OF OUR RIDE, WE DID NOT RECEIVE ANOTHER WARNING. THEN WH...

Mileage: 59,700

DRIVING IN THE MOUNTAINS AT NIGHT, PROCEEDING UP A STEEP AND ICY GRADE, THE VEHICLE GAVE A WARNING SIGNAL ABOUT A POWER STEERING PROBLEM AND IMMEDIATELY THE POWER STEERING UNIT FAILED. THE EXTREMELY DIFFICULT STEERING CAPABILITY OF THIS VEHICLE DURING THIS FAILURE, FORCED US TO CREEP ALONG A MAJOR H...

Mileage: 51,742

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE F...

Mileage: 37,000

DRIVING AND ALL OF A SUDDEN THE POWER STEERING WARNING LIGHT COMES ON AND THE VEHICLE LOCKS UP. VERY SCARY SITUATION BECAUSE I COULDN'T CONTROL THE VEHICLE. I PURCHASED THIS VEHICLE BRAND NEW??? *TR

Mileage: 50,000

THE FIRST TIME THIS HAPPEN MY WIFE WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 35 TO 40 MPH. I WAS RIDING PASSENGER SEAT. ALL OF THE SUDDEN JUST GOING DOWN THE ROAD. SHE SAID SHE COULDN'T STEER AND AT THAT TIME I HEARD A BEEP. THIS WAS A MESSAGE ON THE DASH SAYING STEERING ASSIST FAULT. SHE HAD A...

Mileage: 32,000

WE PURCHASED OUR 2011 FORD EXPLORER IN JANUARY OF 2011 AND HAVE BEEN THE EXCLUSIVE USERS OF THE CAR EVER SINCE. OUR VEHICLE HAS EXPERIENCED THREE TOTAL LOSSES OF POWER STEERING ABILITY SINCE JULY 8, 2013. WHEN AN EVENT OCCURS, THE "POWER STEERING FAILURE" LIGHT COMES ON AND THE VEHICLE IMMEDIATELY...

Mileage: 70,000

WE PURCHASED OUR 2011 FORD EXPLORER IN JANUARY OF 2011 AND HAVE BEEN THE EXCLUSIVE USERS OF THE CAR EVER SINCE. OUR VEHICLE HAS EXPERIENCED THREE TOTAL LOSSES OF POWER STEERING ABILITY SINCE JULY 8, 2013. WHEN AN EVENT OCCURS, THE "POWER STEERING FAILURE" LIGHT COMES ON AND THE VEHICLE IMMEDIATELY...

Mileage: 70,000

I WAS ROUNDING A CURVE IN AN INTERSECTION WHEN THE STEERING BECAME IMPOSSIBLE TO STEER . I MANAGED TO GET IT OFF THE ROAD AND I NOTICED THE TRACTION CONTROLS WERE LIT UP ALONG WITH THE STEERING FAILURE WARRING CAME ON. AFTER RESTARTING THE CAR EVERYTHING RETURNED TO NORMAL. *TR

Mileage: 58,161

I WAS ROUNDING A CURVE IN AN INTERSECTION WHEN THE STEERING BECAME IMPOSSIBLE TO STEER . I MANAGED TO GET IT OFF THE ROAD AND I NOTICED THE TRACTION CONTROLS WERE LIT UP ALONG WITH THE STEERING FAILURE WARRING CAME ON. AFTER RESTARTING THE CAR EVERYTHING RETURNED TO NORMAL. *TR

Mileage: 58,161

I WAS GETTING READY TO TURN INTO THE PARKING LOT .. WHEN 2 SETS OF LIGHTS CAME ON ..THE SYSTEM INDICATORS CAME UP .. ONE INDICATING THE POWER STEERING ERROR AND ANOTHER INDICATING THE POWER STEERING LOCKED ... THEN THE STEERING WHEEL BECAME VERY HARD TO TURN .. MAKING SO VERY HARD TO TURN I...

Mileage: 53,000

I WAS GETTING READY TO TURN INTO THE PARKING LOT .. WHEN 2 SETS OF LIGHTS CAME ON ..THE SYSTEM INDICATORS CAME UP .. ONE INDICATING THE POWER STEERING ERROR AND ANOTHER INDICATING THE POWER STEERING LOCKED ... THEN THE STEERING WHEEL BECAME VERY HARD TO TURN .. MAKING SO VERY HARD TO TURN I...

Mileage: 53,000

I WAS GETTING READY TO TURN INTO THE PARKING LOT .. WHEN 2 SETS OF LIGHTS CAME ON ..THE SYSTEM INDICATORS CAME UP .. ONE INDICATING THE POWER STEERING ERROR AND ANOTHER INDICATING THE POWER STEERING LOCKED ... THEN THE STEERING WHEEL BECAME VERY HARD TO TURN .. MAKING SO VERY HARD TO TURN I...

Mileage: 53,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE PASSENGER HEATED SEAT WAS ACTIVATED AND IT BURNED A HOLE THROUGH THE SEAT ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF TH...

Mileage: 12,000

AFTER A RAPID ACCELERATION IN ORDER TO GET TO TOLL SPEEDS (65MPH) THE VEHICLE STARTED TO PRODUCE A BURNT SMELL. THOUGHT IT COULD BE NEW VEHICLE STUFF BUT RIGHT KNOW ITS 30,000 MILES AND EVERY TIME I GO OVER 4000 RPM ON A RAPID ACCELERATION IT GIVES ME THE ODOR, PLUS THE VEHICLE LOSSES POWER ON THE H...

Mileage: 50

AFTER A RAPID ACCELERATION IN ORDER TO GET TO TOLL SPEEDS (65MPH) THE VEHICLE STARTED TO PRODUCE A BURNT SMELL. THOUGHT IT COULD BE NEW VEHICLE STUFF BUT RIGHT KNOW ITS 30,000 MILES AND EVERY TIME I GO OVER 4000 RPM ON A RAPID ACCELERATION IT GIVES ME THE ODOR, PLUS THE VEHICLE LOSSES POWER ON THE H...

Mileage: 50

ON OCT. 30TH THE STEERING LOCKED UP WHILE DRIVING ON I-95 SOUTH GOING ROUGHLY 65 MILES PER HOUR. THE STEERING LOCKED AND WOULD NOT ALLOW FOR THE WHEELS TO BE TURNED. WE WERE LUCKY IT HAPPENED ON A STRAIGHT PIECE OF THE HIGHWAY. MY WIFE WAS ABLE TO SLOW THE CAR IN TIME SO THAT THE VEHICLE COULD BE...

Mileage: 50,000

WHILE DRIVING, POWER STEERING ASSIST ABRUPTLY FAILS, AS DOES ADVANCE TRAC STABILITY CONTROL. THE VEHICLE BECOMES MUCH HARDER TO CONTROL. IF THE CAR IS IN A TURN WHEN THE STEERING FAILS, THE STEERING WHEEL LURCHES AND TRIES TO RE-AIM THE VEHICLE STRAIGHT AHEAD, DISRUPTING THE TURN. DASHBOARD WARNINGS...

Mileage: 50,000

THE AIRBAG INDICATOR ILLUMINATED ON MY 2011 FORD EXPLORER LIMITED SO I TOOK IT TO MY LOCAL FORD DEALER. THEY INFORMED ME THAT WHEN THIS LIGHT IS ON, THE SRS IS DEACTIVATED AS IT IS A CLOSED SYSTEM. THE REPAIR WAS DONE AND IN JAN 2013 THE PROBLEM AROSE AGAIN. IT WAS FIXED AFTER A COUPLE OF DAYS AND R...

LIKE MANY OTHER 2011 - 2014 FORD EXPLORERS, MY 2011 EXPLORER LIMITED APPEARS TO HAVE A DESIGN FLAW THAT ALLOWS EXHAUST TO ENTER THE CABIN UNDER HARD ACCELERATION (I.E. USING AN ON-RAMP, PASSING VEHICLES, ETC.). WHETHER THAT A/C IS ON OR NOT, THESE NOXIOUS TOXINS FILL THE CABIN. THE CONCERN IS THAT I...

WAS DRIVING DOWN THE ROAD AND WITH NO WARNING THE POWER STEERING WENT OUT AND LIGHTS CAME ON THE DASH. ARRIVED AT DESTINATION CUT THE CAR OFF AND SEVERAL HOURS LATER STARTED THE CAR AND DROVE IT WITH NO PROBLEMS. 5 MONTHS LATER MY WIFE WAS DRIVING THE VEHICLE AND THE SAME THING OCCURRED. WE TOOK IT ...

Mileage: 35,000

WE PURCHASED OUR 2011 EXPLORER IN JULY 20, 2013 WITH APPROX 43,000 MILES. THE FIRST INSTANCE (8/30/13) WE WERE LEAVING A FRIEND'S HOUSE, TURNED ON THE CAR AND HAD NO POWER STEERING FOR THE ENTIRE RIDE HOME. THIS WAS A FRIDAY NIGHT SO WE WERE UNABLE TO TAKE THE CAR TO THE DEALERSHIP. POWER STEERING C...

Mileage: 43,175

I WAS DRIVING TO WORK GOING ABOUT 55MPH GIVE OR TAKE 5MPH WHEN THE STEERING WENT STIFF AND MADE IT HARD TO STEER THROUGH THE TURNS. IT WAS WORSE WHEN I HAD TO MAKE SLOW TURNS. IF I HAD TO AVOID AN ACCIDENT QUICKLY I DON'T THINK I WOULD BE ABLE TO AVOID IT. WHEN I GOT TO WORK SHUT THE CAR OFF TURNE...

Mileage: 19,000

I WAS DRIVING TO WORK GOING ABOUT 55MPH GIVE OR TAKE 5MPH WHEN THE STEERING WENT STIFF AND MADE IT HARD TO STEER THROUGH THE TURNS. IT WAS WORSE WHEN I HAD TO MAKE SLOW TURNS. IF I HAD TO AVOID AN ACCIDENT QUICKLY I DON'T THINK I WOULD BE ABLE TO AVOID IT. WHEN I GOT TO WORK SHUT THE CAR OFF TURNE...

Mileage: 19,000

WHEN ACCELERATING THE VEHICLE QUICKLY WITH THE AIR CONDITIONER ON (DOES NOT MATTER IF IT'S ON FRESH AIR INTAKE OR RECIRCULATION), THERE IS A DEFINITE BURNT SMELL THE CABIN OF THE VEHICLE. THE PROBLEM CAN BE DUPLICATED AT ANY SPEED, FROM A DEAD STOP OR ACCELERATING DURING A PASSING MANEUVER. THE VEH...

Mileage: 50

ON THURSDAY EVENING SEPT 9, 2013 I WAS DRIVING EAST ON HIGHWAY 195 IN NJ. OUT OF NOWHERE THE POWER STEERING FAIL SIGNAL AND TERRAIN WARNING SIGNAL CAME ON AND IMMEDIATELY THE POWER STEERING WENT OUT AT THE EXACT SAME TIME. I WAS DRIVING 65MPH IN THE LEFT LANE WITH MY YOUNG DAUGHTER IN THE CAR. TH...

Mileage: 46,505

VEHICLE GAS TANK WAS FILLED. FUEL GAUGE SHOWED 3/4 FULL - AFTER A BRIEF DRIVE (LESS THAN 20 MILES) VEHICLE WAS STARTED AND FUEL GAUGE SHOWED LESS THAN HALF A TANK. VEHICLE WAS PUT IN SHOP FOR REPAIR. ON 9/17 - IT WAS PICKED UP ON 9/20 - TRUCK WAS FILLED UP AGAIN ON 9/23 AND FUEL GAUGE AGAIN SHOWED...

Mileage: 60,500

WHILE DRIVING A VEHICLE STABILITY FAULT MESSAGE POPPED UP. THIS WAS CAUSED BY THE ELECTRIC POWER STEERING MODULE FAILING. LUCKILY IN THIS CASE MY WIFE WAS ABLE TO SLOW THE VEHICLE DOWN AND MUSCLE IT OFF THE ROAD WITHOUT ACCIDENT OR INJURY. WHEN THE ELECTRIC POWER STEERING FAILS THE CAR IS EXTREME...

Mileage: 55,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 20 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL SEIZED. THE CONTACT APPLIED THE BRAKES AND SHUT OFF, THEN RESTARTED THE VEHICLE AS IT OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIA...

Mileage: 51,900

ON THREE OCCASIONS THE CAR LOSS POWER STEERING AND WARNING LIGHT CAME ON IN THE DASH. THE IGNITION WAS TURNED OFF AND THEN THE ENGINE WAS RESTARTED AND THE POWER STEERING SEEM TO RETURN TO NORMAL FUNCTION. CAR HAS BEEN TAKEN TO DEALER. DEALER IS GOING TO REPLACE THE RACK AND PINION STEERING ASS...

Mileage: 41,000

DRIVING STRAIGHT ON AN INTERSTATE I-82 AT 70 MPH.. BELL CHIME SOUNDED, LOOKED AT THE INSTRUMENT PANEL WHICH DISPLAYED YELLOW "STEER ASSIST FAULT"!!! THEN I REALIZED I HAD NO POWER STEERING. OFF I-82 TO FIND A FORD DEALER. DEALER CHECK IT OUT AND SAID IT WORKED NOW. WHEN IT QUITS, PULL OVER, STOP,...

Mileage: 34,975

TRAVELING AT FREEWAY SPEED THE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL BEFORE THE POWER STEERING QUIT. WHEN I RESTARTED THE CAR IT APPEARED TO HAVE CORRECTED THE PROBLEM. ON SEPTEMBER 10TH, THE SAME WARNING CAME ON THE INSTRUMENT PANEL BEFORE THE POWER STEERING QUIT. I WAS TRAVELING AT 3...

Mileage: 30,000

TRAVELING AT FREEWAY SPEED THE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL BEFORE THE POWER STEERING QUIT. WHEN I RESTARTED THE CAR IT APPEARED TO HAVE CORRECTED THE PROBLEM. ON SEPTEMBER 10TH, THE SAME WARNING CAME ON THE INSTRUMENT PANEL BEFORE THE POWER STEERING QUIT. I WAS TRAVELING AT 3...

Mileage: 30,000

I WAS WITH MY FAMILY ON TRIP DRIVING 80 MPH ON THE FREEWAY WHEN THE POWER STEERING WENT OUT! THERE WAS NO INDICATION ON THE INSTRUMENT CLUSTER THAT THE POWER STEERING FAILED SO I WAS NOT PREPARED FOR THIS. WE DID RUN OFF THE ROAD AND ONTO THE SHOULDER AND FISHED TAIL OUT OF CONTROL. THIS WAS FRIGHTE...

Mileage: 41,000

WHILE DRIVING, POWER STEERING ASSIST ABRUPTLY FAILS, AS DOES ADVANCE TRAC STABILITY CONTROL. THE VEHICLE BECOMES MUCH HARDER TO CONTROL. IF THE CAR IS IN A TURN WHEN THE STEERING FAILS, THE STEERING WHEEL LURCHES AND TRIES TO RE-AIM THE VEHICLE STRAIGHT AHEAD, DISRUPTING THE TURN. DASHBOARD WARN...

Mileage: 9,000

WHILE DRIVING, POWER STEERING ASSIST ABRUPTLY FAILS, AS DOES ADVANCE TRAC STABILITY CONTROL. THE VEHICLE BECOMES MUCH HARDER TO CONTROL. IF THE CAR IS IN A TURN WHEN THE STEERING FAILS, THE STEERING WHEEL LURCHES AND TRIES TO RE-AIM THE VEHICLE STRAIGHT AHEAD, DISRUPTING THE TURN. DASHBOARD WARN...

Mileage: 9,000

WHILE DRIVING, POWER STEERING ASSIST ABRUPTLY FAILS, AS DOES ADVANCE TRAC STABILITY CONTROL. THE VEHICLE BECOMES MUCH HARDER TO CONTROL. IF THE CAR IS IN A TURN WHEN THE STEERING FAILS, THE STEERING WHEEL LURCHES AND TRIES TO RE-AIM THE VEHICLE STRAIGHT AHEAD, DISRUPTING THE TURN. DASHBOARD WARN...

Mileage: 9,000

WHILE DRIVING IN TOWN, TRACTION CONTROL LIGHTS CAME ON AND VEHICLE LOST ALL POWER STEERING. THE STEERING RACK ASSEMBLY HAD TO BE REPLACED. *JB

Mileage: 38,841

WHILE DRIVING THE CAR DIES AND THE YELLOW WRENCH LIGHT APPEARS. THIS OCCURRED TWICE IN ONE DAY. THE FIRST TIME IT OCCURRED I WAS JUST BEGINNING TO ACCELERATE. I WAS ABLE TO PULL OVER AND RESTART THE CAR. THE SECOND INCIDENT OCCURRED WHILE DRIVING DOWN THE HIGHWAY. I WAS ABLE TO PULL OVER AND RE...

Mileage: 46,000

WHILE DRIVING THE CAR DIES AND THE YELLOW WRENCH LIGHT APPEARS. THIS OCCURRED TWICE IN ONE DAY. THE FIRST TIME IT OCCURRED I WAS JUST BEGINNING TO ACCELERATE. I WAS ABLE TO PULL OVER AND RESTART THE CAR. THE SECOND INCIDENT OCCURRED WHILE DRIVING DOWN THE HIGHWAY. I WAS ABLE TO PULL OVER AND RE...

Mileage: 46,000

WAS IN PARK IN A FAST FOOD DRIVE THROUGH AND HAD THE VEHICLE IN PARK AND WHEN I PUT IT IN DRIVE AND ACCELERATED I IMMEDIATELY GOT AN ERROR POWER STEERING ASSIST FAILURE AND THE POWER STEERING WAS GONE AND VERY HARD TO TURN THE WHEEL. LUCKILY IT WAS A STRAIGHT DRIVE THROUGH. I TURNED OFF THE ENGINE A...

Mileage: 20,500

WHEN TURNING RIGHT INTO MY WORK PARKING LOT YESTERDAY MORNING I RECEIVED THE POWER STEERING ASSIST FAULT ERROR AND SERVICE ADVANCE TRAC ERROR WITH LOSS OF POWER STEERING. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THE FIRST TIME IN JUNE DRIVING ON A HIGHWAY. THE WARNING MESSAGE (AUDIBLE AND VI...

Mileage: 39,331

WHILE DRIVING TO WORK THE FOLLOWING WARNINGS CAME UP. 1. POWER STEERING FAULT 2. SERVICE ADVANCETRAC SYSTEM CAR BECAME VERY DIFFICULT TO STEER, ALMOST RESULTING IN A MAJOR CAR ACCIDENT AS I WAS APPROACHING A VERY TIGHT TURN ON I75. UPON DOING SOME RESEARCH IT APPEARS THIS ISSUE IS WAY TO COMMO...

Mileage: 4,545,413

WHILE DRIVING TO WORK THE FOLLOWING WARNINGS CAME UP. 1. POWER STEERING FAULT 2. SERVICE ADVANCETRAC SYSTEM CAR BECAME VERY DIFFICULT TO STEER, ALMOST RESULTING IN A MAJOR CAR ACCIDENT AS I WAS APPROACHING A VERY TIGHT TURN ON I75. UPON DOING SOME RESEARCH IT APPEARS THIS ISSUE IS WAY TO COMMO...

Mileage: 4,545,413

DRIVING 65 MPH ON A HIGHWAY WHEN I SUDDENLY LOST THE ABILITY TO STEER MY VEHICLE. I WAS FORTUNATE ENOUGH TO BE ABLE TO MANEUVER THE VEHICLE ONTO A SHOULDER, BUT THIS IS CERTAINLY DEFECT AND MUST BE RECALLED BEFORE SOMEONE IS INJURED. *TR

Mileage: 41,000

DURING HARD ACCELERATION ONTO A HIGHWAY OR FROM A STOP, THE INTERIOR OF THE VEHICLE FILLS WITH THE ODOR OF EXHAUST FUMES. THIS OCCURS EVERY TIME AND IS NOT RANDOM. *TR

Mileage: 42,000

I OWN A 2011 FORD EXPLORER WITH APPROXIMATELY 20K MILES. "POWER ASSIST FAULT WARNING" CODE HAS COME ON A HANDFUL OF TIMES FOR ABOUT A YEAR. I NEVER THOUGHT TO LOOK INTO IT BECAUSE IT HAPPENED WHEN I FIRST STARTED THE TRUCK AND WAS NOT DRIVING. AFTER RESTARTING THE TRUCK IT WOULD GO AWAY AND WOULD...

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE STEERING WHEEL BECAME HARD TO TURN. THE POWER STEERING ASSIST LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT SHUT OFF THE VEHICLE FOR SEVERAL MOMENTS ...

Mileage: 38,000

I STARTED MY CAR AND AS I WAS BACKING OUT OF MY DRIVEWAY 2 WARNINGS CAME UP: POWER STEERING ASSIST FAILURE AND SERVICE ADVANCE TRAC. AT WHICH POINT I LOST MY POWER STEERING. I TURNED THE CAR OFF AND ON AGAIN AND THE WARNINGS WENT AWAY. I DRIVE TO WORK FINE BUT I LEAVE FOR MY LUNCH BREAK AND GET THE ...

Mileage: 43,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITH THE ILLUMINATION OF THE KEY NOT DETECTED WARNING MESSAGE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE SHE RECEIVED DIRECTIONS FROM THE DEALER OVER THE PHONE IN HOW TO RESTART THE VEHICLE. THE MA...

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITH THE ILLUMINATION OF THE KEY NOT DETECTED WARNING MESSAGE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE SHE RECEIVED DIRECTIONS FROM THE DEALER OVER THE PHONE IN HOW TO RESTART THE VEHICLE. THE MA...

Mileage: 20,000

HAS HAPPENED MULTIPLE TIMES, STEERING STOPS WORKING AND CAR HAS TO BE TURNED OFF AND BACK ON TO CORRECT PROBLEM. ON A TRIP WITH FAMILY ON CURVY ROAD TO LAKE TAHOE IT HAPPENED AND WE ALMOST COLLIDED WITH TRAFFIC. THE OTHER CARS MANUVERED AWAY FROM US WE HIT THE EMBANKMENT NO DAMAGE OR INJURIES BUT MY...

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 65 MPH, THE POWER STEERING FAILED ON THE VEHICLE. THE CONTACT STATED HE HAD TO MANUALLY STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THE COMPONENT WAS RESET. THE MANUFACTURER WAS NOT MADE AWARE OF TH...

WHILE DRIVING DOWN THE HIGHWAY, THERE WAS A NOTIFICATION ON THE INFO CENTER THAT THERE WAS AN ISSUE WITH THE POWER STEERING. AT THAT POINT I LOST POWER STEERING IN THE VEHICLE AND THEN TRACTION CONTROL. THIS ISSUE HAS OCCURRED 4 TIMES IN THE LAST MONTH AND WE HAVE ALREADY TAKEN IT TO THE DEALERSHIP ...

Mileage: 59,871

WHILE DRIVING DOWN THE HIGHWAY, THERE WAS A NOTIFICATION ON THE INFO CENTER THAT THERE WAS AN ISSUE WITH THE POWER STEERING. AT THAT POINT I LOST POWER STEERING IN THE VEHICLE AND THEN TRACTION CONTROL. THIS ISSUE HAS OCCURRED 4 TIMES IN THE LAST MONTH AND WE HAVE ALREADY TAKEN IT TO THE DEALERSHIP ...

Mileage: 59,871

I GOT A POWER STEERING ASSIST FAILURE LIGHT, AND A TERRAIN MANAGEMENT FAULT LIGHT. I HAD EXTREMELY LIMITED STEERING ABILITY. I DROVE STRAIGHT TO THE DEALERSHIP AND LEFT THE CAR RUNNING SO THEY COULD NOT SAY THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I WAS VERY CLOSE TO A CRASH AND HAD DIFFICULTY GET...

Mileage: 32,000

IN THE PAST FEW MONTHS I HAVE HAD A PROBLEM WITH THE STEERING ELECTRIC POWER ASSIST SYSTEM. THE FIRST TWO HAPPENED WHILE PARKING, THE THIRD HAPPEN WHILE DRIVING ON A LOCAL STREET AND THE FOURTH HAPPENED ON 8/3/13 ON I95 ON MY WAY TO MY SON PHILIP'S 4TH BIRTHDAY PARTY. I WAS IN THE LEFT LANE WHEN T...

Mileage: 19,000

WHY HAVE THERE BEEN NO RECALLS ON THE LOSS OF POWER STEERING??? I'M READING ALL OF THE SAME COMPLAINTS FROM OTHER 2011 FORD EXPLORER OWNERS AND AM SHOCKED!!!!! *TR

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE POWER STEERING AND TRACTION CONTROL WARNING LAMPS ILLUMINATED AS BOTH COMPONENTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED....

Mileage: 58,000

WHILE DRIVING HOME FROM WORK IN PITTSBURGH, PA I EXPERIENCED A FAILURE IN MY 2011 FORD EXPLORER'S POWER STEERING. APPARENTLY, THE NEWLY DESIGNED POWER SYSTEM SHUT DOWN CAUSING A MANUAL OVERRIDE FOR MANUAL STEERING 'ONLY'. AGAIN, VERY DIFFICULT TO STEER AT A HIGH RATE OF SPEED. I AM A PA STATE TRO...

Mileage: 20,100

THIS HAPPENED TO US 2 TIMES IN 2 WEEKS. POWER STEERING FAILURE LIGHT CAME ON ALONG WITH THE AUTO TRAC LIGHT. AT THIS POINT WE LOST POWER STEERING. WE WERE ON THE HIGHWAY AND WE WERE CLOSE TO A WALMART SO WE STOPPED AND LET THE CAR SIT AND WE WENT INTO WALMART .WHEN WE CAME OUT THE LIGHT WAS OFF AND ...

Mileage: 63,047

I WAS TRAVELING AT 40 MPH ON A BUSY CITY STREET WHEN ALL OF THE SUDDEN I HEARD A WARNING BING SOUND AND SAW THE POWER STEERING FAULT AND ALL TERRAIN MANAGEMENT FAILURE WARNINGS ON MY INSTRUMENT PANEL. LOST TOTAL ABILITY TO STEER THE VEHICLE AND HAD TO PUT ON EMERGENCY LIGHTS, STOP ON SIDE OF THE ROA...

Mileage: 35,928

I WAS TRAVELING AT 40 MPH ON A BUSY CITY STREET WHEN ALL OF THE SUDDEN I HEARD A WARNING BING SOUND AND SAW THE POWER STEERING FAULT AND ALL TERRAIN MANAGEMENT FAILURE WARNINGS ON MY INSTRUMENT PANEL. LOST TOTAL ABILITY TO STEER THE VEHICLE AND HAD TO PUT ON EMERGENCY LIGHTS, STOP ON SIDE OF THE ROA...

Mileage: 35,928

I WAS TRAVELING AT 40 MPH ON A BUSY CITY STREET WHEN ALL OF THE SUDDEN I HEARD A WARNING BING SOUND AND SAW THE POWER STEERING FAULT AND ALL TERRAIN MANAGEMENT FAILURE WARNINGS ON MY INSTRUMENT PANEL. LOST TOTAL ABILITY TO STEER THE VEHICLE AND HAD TO PUT ON EMERGENCY LIGHTS, STOP ON SIDE OF THE ROA...

Mileage: 35,928

POWER STEERING ASSIST FAULT HAS HAPPENED 5 TIMES IN THE LAST MONTH AND THIS IS THE SECOND TIME I HAVE HAD IT AT THE DEALER. *TR

Mileage: 51,000

PLEASE REFERENCE PREVIOUS COMPLAINT CONFIRMATION NUMBER 10475098, SEPTEMBER 11, 2012. THE PROBLEM IS A COMPLETE LOSS OF POWER STEERING ASSIST THAT OCCURS INSTANTANEOUSLY, WITHOUT WARNING. THIS PROBLEM WAS SUPPOSEDLY REPAIRED BY MY FORD DEALER LAST FALL (SEPTEMBER, 2012) BY REPROGRAMMING A CONTROL ...

Mileage: 10,100

PLEASE REFERENCE PREVIOUS COMPLAINT CONFIRMATION NUMBER 10475098, SEPTEMBER 11, 2012. THE PROBLEM IS A COMPLETE LOSS OF POWER STEERING ASSIST THAT OCCURS INSTANTANEOUSLY, WITHOUT WARNING. THIS PROBLEM WAS SUPPOSEDLY REPAIRED BY MY FORD DEALER LAST FALL (SEPTEMBER, 2012) BY REPROGRAMMING A CONTROL ...

Mileage: 10,100

PLEASE REFERENCE PREVIOUS COMPLAINT CONFIRMATION NUMBER 10475098, SEPTEMBER 11, 2012. THE PROBLEM IS A COMPLETE LOSS OF POWER STEERING ASSIST THAT OCCURS INSTANTANEOUSLY, WITHOUT WARNING. THIS PROBLEM WAS SUPPOSEDLY REPAIRED BY MY FORD DEALER LAST FALL (SEPTEMBER, 2012) BY REPROGRAMMING A CONTROL ...

Mileage: 10,100

TRAVELLING ON THE FREEWAY AT 78 MPH, AN ALARM SOUNDED, FOLLOWED BY A MESSAGE THAT SAID "POWER STEERING ASSIST FAULT (OR FAILURE, I DON'T REMEMBER EXACTLY WHICH TERM WAS USED)", AT THE SAME TIME, I SUDDENLY HAD NO POWER STEERING. THE WARNING ALSO STATED "SERVICE ADVANCE TRAC" AND AN ICON SHOWING A C...

Mileage: 49,700

AFTER FILLING UP WITH GAS, I STARTED AND WENT ABOUT 6 FEET AND THE CODES OF POWER STEERING ASSIST ALONG WITH A COUPLE OTHERS CAME UP. I TRIED RESTARTED THE EXPLORER AND IT DID THE SAME THING. I THEN LET IT SIT FOR 5 MINUTES AND RESTARTED IT AGAIN. THE SAME THING OCCURRED. I HAVE NOW BROUGHT IT IN AN...

Mileage: 59,000

MY WIFE AND I HAD JUST TRADED OUR CAR IN FOR A 2011 FORD EXPLORER. SHE WAS ON HER WAY HOME AND THE POWER STEERING LOCKED UP ON HER WITH A WARNING MESSAGE ON THE DASH. SHE WAS BARELY ABLE TO CONTROL THE VEHICLE FROM CRASHING INTO THE OTHER CARS AROUND HER. SHE TURNED OFF THE VEHICLE AND RESTARTED I...

Mileage: 26,514

2011 EXPLORER WAS PARKED, ENGINE RUNNING. ATTEMPTED TO BACK UP AND UNABLE TO STEER VEHICLE. POWER ASSIST FAILURE AND POWER STEERING FAIL LIGHTS CAME ON. I TURNED VEHICLE OFF, WAITING A FEW MINUTES, TURNED VEHICLE BACK ON, NO FURTHER WARNING LIGHTS CAME ON. WAS ABLE TO DRIVE NORMALLY. I DID NOT ...

Mileage: 25,000

THE POWER STEERING GOES OUT AND THEN A WARNING APPEARS STATING A MALFUNCTION WITH THE ALL TERRAIN STABILITY CONTROL. NOT ONLY DOES THE POWER STEERING STOPS WORKING, BUT IT FEELS LIKE THE VEHICLE IS GOING TO TURN OVER FOR A COUPLE OF SECONDS. THIS HAS OCCURRED THREE TIMES; OUR FORD DEALERSHIP HAS M...

Mileage: 41,000

THE POWER STEERING GOES OUT AND THEN A WARNING APPEARS STATING A MALFUNCTION WITH THE ALL TERRAIN STABILITY CONTROL. NOT ONLY DOES THE POWER STEERING STOPS WORKING, BUT IT FEELS LIKE THE VEHICLE IS GOING TO TURN OVER FOR A COUPLE OF SECONDS. THIS HAS OCCURRED THREE TIMES; OUR FORD DEALERSHIP HAS M...

Mileage: 41,000

AS I WAS DRIVING MY FORD EXPLORER ONE MORNING ON A SECONDARY ROAD PROBABLY AROUND 40-50MPH, ALL OF THE SUDDEN THE FOLLOWING WARNINGS WERE DISPLAYED ON THE DASH BOARD: "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRACK". THESE WARNINGS MADE THE STEERING WHEEL GET EXTREMELY HEAVY AND DIFFICULT T...

UPON BACKING DOWN DRIVEWAY, VEHICLE STEERING LOCKED UP AND WOULD NOT TURN. I STOPPED AND TURNED OFF THE IGNITION. THEN RESTARTED THE VEHICLE. POWER STEERING RETURNED. LEFT DRIVEWAY AND PROCEEDED TO NEXT INTERSECTION WHERE STEERING FAILED AGAIN AND LOCKED UP. THIS REPEATED ONCE AGAIN BEFORE MY HUSBAN...

Mileage: 76,981

DRIVING DOWN THE ROAD AND A WARNING FLASHED ABOUT POWER STEERING. I HAD ABOUT 3 SECONDS TO GET THE CAR TO THE SIDE OF THE ROAD TO AVOID GETTING KILLED. FORD KNOWS ABOUT THIS ALREADY AND IS DOING NOTHING? ARE YOU KIDDING ME??? *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 15 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE POWER STEERING SYSTEM MALFUNCTIONED WHILE IN REVERSE. THE CONTACT MENTIONED THA...

Mileage: 41,000

THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED. THE FIRST TIME I WAS ABLE TO RESTART THE VEHICLE AND IT CORRECTED ITSELF. CURRENTLY I CANNOT PHYSICALLY STEER THE VEHICLE AND WILL HAVE TO HAVE IT TOWED. WE WERE IN THE MOUNTAINS LAST WEEKEND SO THIS IS A VERY SERIOUS ISSUE. I HAPPEN TO BE A MALE WITH...

Mileage: 42,354

THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED. THE FIRST TIME I WAS ABLE TO RESTART THE VEHICLE AND IT CORRECTED ITSELF. CURRENTLY I CANNOT PHYSICALLY STEER THE VEHICLE AND WILL HAVE TO HAVE IT TOWED. WE WERE IN THE MOUNTAINS LAST WEEKEND SO THIS IS A VERY SERIOUS ISSUE. I HAPPEN TO BE A MALE WITH...

Mileage: 42,354

COMING TO A STOP AT A STOP SIGN, WARNING MESSAGES APPEARED - POWER STEERING ASSIST FAILURE AND ADVANCE TRAC CONTROL FAULT. THE VEHICLE LOST ALL POWER STEERING ASSIST. WITH MUCH EFFORT (EXTREMELY HARD TO STEER!), I PULLED THE VEHICLE TO A PARKING SPACE TO DIAGNOSE THE PROBLEM. THE ADVANCE TRAC WARN...

Mileage: 35,000

COMING TO A STOP AT A STOP SIGN, WARNING MESSAGES APPEARED - POWER STEERING ASSIST FAILURE AND ADVANCE TRAC CONTROL FAULT. THE VEHICLE LOST ALL POWER STEERING ASSIST. WITH MUCH EFFORT (EXTREMELY HARD TO STEER!), I PULLED THE VEHICLE TO A PARKING SPACE TO DIAGNOSE THE PROBLEM. THE ADVANCE TRAC WARN...

Mileage: 35,000

I WAS MAKING A LEFT TURN AT APPROXIMATELY 20MPH WHEN MY POWER STEERING WENT OUT. LUCKILY THERE WAS NO CAR TO MY RIGHT AND I WAS ABLE TO MUSCLE THE CAR TO THE RIGHT SIDE OF THE ROAD AND ONTO A SIDE STREET. THE DASH BOARD WAS FLASHING POWER STEERING ASSIST FAULT, THEN SERVICE ADVANCE TRAC. I TURNED...

Mileage: 14,779

WHILE ENTERING A ROADWAY OUR EXPLORER SUDDENLY LOST POWER STEERING AT THIS TIME THE VEHICLE SHOWED A POWER STEERING ASSIST FAULT ALSO A SERVICE ADVANCE TRAC CODE FOLLOWED BY A LOSS OF TERRAIN MANAGEMENT NOTICE ALSO AT THIS TIME THE TURN SIGNALS WOULD NOT OPERATE. HAD VEHICLE TOWED TO OUR DEALERSHI...

Mileage: 22,347

WHILE DRIVING THE VEHICLE THE POWER STEERING QUITE, WAS ABLE TO GET VEHICLE OFF THE ROAD BUT WAS VERY HARD TO STEER. NOW FORD WANT $2119.00, TO REPAIR A MANUFACTURED PART THAT IS NOT COVERED UNDER THE VEHICLES WARRANTY. THE VEHICLE IS OWNED BY THE DISABLED VETERANS OF AMERICA AND USED TO TRANSPORT V...

Mileage: 52,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING INTERMITTENTLY FAILED. THE CONTACT ALSO MENTIONED THAT THE SERVICE ADVANCE TRACK AND POWER STEERING ASSIST FAULT LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THERE WAS A GEAR IN S...

Mileage: 44,000

I WAS IN A PARKING LOT WHEN MY STEERING WHEEL LOCKED UP AND A SERVICE POWER STEERING LIGHT CAME ON. I TURNED THE CAR OFF AND IT FIXED ITSELF HOWEVER I WAS DRIVING ON THE 12TH ON THE HIGHWAY AND IT HAPPENED AGAIN. *TR

Mileage: 45,000

MY POWER STEERING FAILED. THE DASHBOARD LITE UP AND SAID SOMETHING ABOUT POWER STEERING TRAC IN RED. COULDN'T READ IT AS I WAS TO BUSY TRYING TO CONTROL CAR IN A BUSY INTERSECTION. I TURNED CAR OFF AND WHEN I RESTARTED IT, ALL WAS FINE. I CALLED MY FORD DEALER AND WAS TOLD THEY HAD NEVER HEARD O...

Mileage: 5,000

WHILE DRIVING EAST ON ROUTE 422 FROM ROYERSFORD TO KING OF PRUSSIA AT 55 MPH AUDIBLE WARNING ALARM WENT OFF WITH TWO LIGHTS ON DASH. LOST POWER STEERING CONTROL. TOO UNSAFE TO PULL OFF ON SHOULDER IN DARK, STRUGGLED WITH STEERING FOR ABOUT 2 MILES TO NEXT OFF RAMP. RESTARTED VEHICLE ON OFF RAMP AN...

Mileage: 35,300

POWER STEERING FAILURE WHILE GOING DOWN SAM RAYBURN TOLLWAY IN MCKINNEY TX. STEERING ASSIST CUT OUT AND WARNING LIGHTS APPEARED ON DASH. WIFE HAD TO TRY AND PULL TO SIDE OF ROAD. THERE WAS A SLIGHT BEND AND SHE WAS ABLE TO DRIVE FAIRLY STRAIGHT ONTO THE SHOULDER. FORTUNATELY THERE WEREN'T ANY OT...

Mileage: 24,000

LOSS OF POWER STEERING WHILE DRIVING. TOTAL LOSS OF CONTROL WOULD HAVE HAPPENED IF I WOULD HAVE BEEN IN A TURN OR CORNER. *TR

Mileage: 34,733

STEERING WHEEL LOCKED UP WHILE TAKING A CURB AT A SLOW RATE OF SPEED. COULD NOT CONTROL VEHICLE, AND HAD TO COME TO A COMPLETE STOP, PUT VEHICLE IN PARK AND TURN IT OFF.A WARNING CAME ON THE SCREEN ABOUT STEERING FAILURE, AND AFTER TURNING CAR BACK ON, IT WORKED FINE. DEALERSHIP SERVICE TECH WAS RUD...

Mileage: 21,100

THE POWER STEERING ON OUR 2011 FORD EXPLORER HAS FAILED WHILE WE WERE DRIVING, CAUSING UNSAFE CONDITIONS, FORCING US TO PULL OVER. IT DID NOT SELF-CORRECT WHEN RESTARTING. THERE WERE 2 MESSAGE LIGHTS: SERVICE ADVANCE TRAC AND POWER STEERING ASSIST. WE TOOK THE VEHICLE INTO THE DEALERSHIP AND WERE GI...

Mileage: 45,872

ON JUNE 9 2013. I WAS DRIVING ONTO A HIGHWAY ON-RAMP AND SUDDENLY THE STEERING BECAME VERY DIFFICULT. THE ALARM SOUNDED AND THE WARNING DISPLAY INDICATE A POWER STEERING SYSTEM FAILURE AS WELL AS TRACTION CONTROL SYSTEM FAILURE AND TERRAIN MANAGEMENT SYSTEM FAILURE. I WAS ON MY WAY TO THE AIRPORT ...

Mileage: 34,000

WHILE DRIVE DOWN HIGHWAY AT ABOUT 60 MPH, AUDIBLE WARNING ALARM WENT OFF WITH TWO LIGHTS ON DASH. LOST POWER STEERING CONTROL. SERVICE ADVANCE TRAC WARNING. WAS BARELY ABLE TO PULL OVER BUT AFTER SHUTTING VEHICLE DOWN AND RESTARTING POWER STEERING WAS BACK. I WILL TAKE IT TO DEALER TOMORROW AS ...

Mileage: 35,500

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE ADVANCE TRAC AND POWER STEERING ASSIST FAULT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS MOVED TO THE SHOULDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU...

Mileage: 51,000

VEHICLE HAS HAD PROBLEMS FROM MONTH 3 OF PURCHASE. COOLING FANS BLEW, SUNROOF RATTLES, BUT THE WORST WAS A FEW MONTHS AGO WHEN BACKING OUT OF PARKING SPACE AND HEARD A POP. THE STEERING WHEEL BOLT HAD BROKE. TOOK TO DEALERSHIP AND THEY HAD IT FOR 2 DAYS TO FIX IT. CONTACTED FORD MOTOR CORPORATE A...

Mileage: 23,000

VEHICLE HAS HAD PROBLEMS FROM MONTH 3 OF PURCHASE. COOLING FANS BLEW, SUNROOF RATTLES, BUT THE WORST WAS A FEW MONTHS AGO WHEN BACKING OUT OF PARKING SPACE AND HEARD A POP. THE STEERING WHEEL BOLT HAD BROKE. TOOK TO DEALERSHIP AND THEY HAD IT FOR 2 DAYS TO FIX IT. CONTACTED FORD MOTOR CORPORATE A...

Mileage: 23,000

WHILE DRIVING AT FREEWAY SPEED I RECEIVED AUDIBLE ALARMS AND DASHBOARD WARNING LIGHTS TO SERVICE ADVANCE TRAC AND TERRAIN MANAGEMENT. AT THAT TIME THE STEERING BECOME VERY DIFFICULT. THE CAR WAS MANUVERABLE THOUGH QUITE DIFFICULT SO I PROCEEDED 10 MILES TO MY DESTINATION AT REDUCED SPEED. AFTER RE...

Mileage: 56,880

AS I AM OUTSIDE TALKING TO A NEIGHBOR I HEAR A WEIRD SOUND, THEN I SEE PIECES OF DEBRIS ON THE GROUND NEAR THE REAR OF MY 2011 EXPLORER, AS I GET CLOSER I SEE PIECES OF SHATTERED GLASS JUST CRUMBLING BEFORE MY EYES AND FALLING ONTO THE GROUND. AS I LOOK UP MY REAR WINDOW LIFTGATE GLASS IS JUST SHA...

Mileage: 11,200

AS I AM OUTSIDE TALKING TO A NEIGHBOR I HEAR A WEIRD SOUND, THEN I SEE PIECES OF DEBRIS ON THE GROUND NEAR THE REAR OF MY 2011 EXPLORER, AS I GET CLOSER I SEE PIECES OF SHATTERED GLASS JUST CRUMBLING BEFORE MY EYES AND FALLING ONTO THE GROUND. AS I LOOK UP MY REAR WINDOW LIFTGATE GLASS IS JUST SHA...

Mileage: 11,200

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE TRAVELING HIGHWAY SPEEDS THE STEERING FAILED AND IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL IN ORDER TO DRIVE ONTO THE EMERGENCY LANE. WHEN THE FAILURE OCCURRED, THE VEHICLE BEGAN TO PERFORM AS IF THE TIRES WERE ALSO FAILING; ...

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER. THE ADVANCED TRACK AND POWER STEERING ASSIST FAILURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN...

Mileage: 40,000

I WAS DRIVING IN A PARKING LOT AND THE POWER STEERING WENT OUT. A LIGHT CAME ON, AND THE SYSTEM MADE A SOUND TO LET ME KNOW THERE WAS A MESSAGE. IT LET ME KNOW THAT I HAD A PROBLEM WITH MY POWER STEERING. I WAS TURNING INTO AN ISLE, AND HAD TO PUT MY BODY INTO TURNING THE SUV. I PULLED INTO A WI...

Mileage: 43,550

I WAS DRIVING APPROXIMATELY 55 MPH WHEN OUT OF NOWHERE TWO LIGHT WARNINGS FLASHED. ONE SAID ADVANCED TRAC SYSTEM AUTO (OR SOMETHING LIKE THAT). MY STEERING WHEEL THEN LOCKED AND I GOT SCARED AND PULLED OVER. I COULD NOT MOVE MY STEERING WHEEL TO DRIVE PROPERLY SO I CALLED ROADSIDE ASSISTANCE, AND...

Mileage: 33,000

ON ENGINE START UP, THE DASH SCREEN READ "POWER STEERING ASSIST FAULT" AND THE CAR WOULD NOT TURN USING THE STEERING WHEEL MANUALLY. I CHECKED THE INTERNET FOR SIMILAR PROBLEMS AND FOUND MANY COMPLAINTS REGARDING THIS SAME ISSUE. THERE WAS THE SUGGESTION TO TURN OFF AND RESTART THE CAR WHICH DID S...

Mileage: 39,800

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER BECAUSE THE POWER STEERING ASSIST HAD INDEPENDENTLY DEACTIVATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE ...

Mileage: 18,000

I WAS DRIVING ABOUT 65 MPH WHEN MY POWER STEERING FAILURE LIGHT AS WELL AS VEHICLE TRACTION LIGHT CAME IN. THE STEERING WHEEL BECAME EXTREMELY TIGHT. I WAS ABLE TO SLOW DOWN AND PULL OFF THE HIGHWAY BECAUSE IT WAS LATE AT NIGHT AND NO VEHICLES WERE AROUND. I TURNED THE CAR OFF AND BACK ON AND IT FIX...

Mileage: 25,000

ENGINE OVERHEATS WHEN IDLE, OR IN SLOW STOP AND GO TRAFFIC. I HAD THIS ADDRESSED ONCE BY FORD DUE TO A BULLETIN, BUT IT SEEMS TO BE DOING IT AGAIN. *TR

Mileage: 19,000

ENGINE OVERHEATS WHEN IDLE, OR IN SLOW STOP AND GO TRAFFIC. I HAD THIS ADDRESSED ONCE BY FORD DUE TO A BULLETIN, BUT IT SEEMS TO BE DOING IT AGAIN. *TR

Mileage: 19,000

ON FOUR SEPARATE OCCASIONS BEGINNING IN 2012 I WAS MAKING A LEFT OR RIGHT TURN WHEN THE STEERING WHEEL LOCKED UP, THE POWER STEERING LIGHT AND TRACTION ASSIST LIGHT CAME ON THE CAR SHUT ITSELF OFF. I WAS ONLY A GOING A FEW MILES PER HOUR. ON THE FIFTH OCCASION IN MAY 2013 I WAS TRAVELING THROU...

WAS DRIVING AND RECEIVED AN ALARM ON INSTRUMENT CLUSTER STATING THAT THE POWER STEERING UNIT FAILED - AND LOST COMPLETE POWER STEERING SO HAD TO MANUALLY STEER THE CAR WHICH WAS DIFFICULT - REFERRED TO MANUAL AND IT SAID TO STOP CAR AND TURN OFF AND SHOULD RESET PROBLEM.. DID THAT AND IT WORKED FOR ...

Mileage: 36,900

WHILE DRIVING MY 2011 FORD EXPLORER THE POWER STEERING SUDDENLY WENT OUT. THE VEHICLE GAVE ME A WARNING, BUT ONLY AFTER THE STEERING FAILED. THE VEHICLE BECAME ALMOST IMPOSSIBLE TO STEER. MY ONLY OPTION WAS TO TRY AND GET OUT OF THE FLOW OF TRAFFIC IN ORDER TO STOP THE CAR. TURNING THE CAR OFF, THEN...

Mileage: 36,180

WHILE DRIVING MY 2011 FORD EXPLORER THE POWER STEERING SUDDENLY WENT OUT. THE VEHICLE GAVE ME A WARNING, BUT ONLY AFTER THE STEERING FAILED. THE VEHICLE BECAME ALMOST IMPOSSIBLE TO STEER. MY ONLY OPTION WAS TO TRY AND GET OUT OF THE FLOW OF TRAFFIC IN ORDER TO STOP THE CAR. TURNING THE CAR OFF, THEN...

Mileage: 36,180

I WAS DRIVING MY WIFE'S CAR FOR THE FIRST TIME IN A COUPLE MONTHS, I WAS COMING TO A RED LIGHT AND THE POWER STEERING ASSIST FAILED. I COULDN'T MOVE THE WHEEL. TWO WARNING SYSTEM LIGHTS CAME ON, POWER STEERING ASSIST FAULT AND TERRAIN MANAGEMENT FAULT. I PUT THE CAR IN PARK AND TURNED THE CAR OFF TO...

Mileage: 23,493

POWER STEERING STOPPED WORKING WHILE DRIVING. *TR

I WAS DRIVING DOWN A HILL AND TWO WARNING LIGHTS CAME ON AND THE POWER STEERING STOPPED WORKING. THE POWER STEERING STARTED WORKING AFTER THE CAR WAS TURNED OFF AND BACK ON. THE TWO WARNING LIGHTS THAT CAME ON WERE ADVANCED TRACK SYSTEM AND POWER STEERING ASSIST. *TR

Mileage: 19,000

I WAS PULLING AWAY FROM A STOP SIGN AT A T-INTERSECTION, ATTEMPTING A LEFT-HAND TURN WHEN THE CAR WARNING LIGHT SOUNDED. AT THE VERY SAME TIME, THE POWER STEERING COMPLETELY FAILED. I WAS SOMEHOW ABLE TO KEEP THE CAR ON THE ROAD AND CAME TO AN ABRUPT STOP JUST AS I COMPLETED THE TURN. I AM VERY T...

Mileage: 20,150

WHILE DRIVING VEHICLE, I HEARD A DING AND TWO WARNINGS CAME UP ON MY INFORMATION PANEL STATING "SERVICE ADVANCE TRAC" AND "POWER STEERING ASSIST FAULT". I WAS COMING INTO A CURVE AND IMMEDIATELY AFTER THESE WARNINGS CAME ON, I LOST ALL POWER STEERING AND BARELY AVOIDED A CRASH. I STOPPED MY VEHICLE,...

Mileage: 61,000

I WAS DRIVING THE 2011 FORD EXPLORER FOR ABOUT 20 MINUTES AND AS I GOT ABOUT 2 MILES FROM MY DESTINATION THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC MESSAGES BOTH BEGAN BLINKING ON THE DASH. THEN THE STEERING WHEEL TIGHTENS AND I CAN TELL THAT ITS LOCKING. I WAS ABLE TO TURN RIGHT WITH ...

I WAS STOPPED AT A LIGHT WAITING TO TURN LEFT. THE GREEN ARROW APPEARED SO I STARTED TO MAKE MY LEFT HAND TURN AND LOST POWER STEERING CAPABILITY. SEVERAL "DINGS" SOUNDED AND INDICATORS ON MY DASHBOARD LIT UP. I WAS ABLE TO GET AROUND THE CORNER WITH A GREAT DEAL OF FORCE ON THE WHEEL AND GET INT...

Mileage: 28,500

ATTEMPTED TO START CAR IN PARKING LOT, POWER STEERING FAILURE LIGHT FLASHED ON AND WHEEL BECAME TOTALLY LOCKED. CERTAINLY THERE WAS NO POSSIBILITY THAT I COULD TURN IT. TURNED CAR OFF TO CALL DEALERSHIP, AND AFTER A FEW MINUTES I RE-STARTED THE CAR. POWER STEERING RESPONDED AND I DROVE TO DEALERS...

Mileage: 13,536

THE POWER STEERING ON MY 2011 EXPLORER HAS LOCKED MANY TIMES BUT I WAS NEVER IN A POSITION TO HAVE TIME TO SNAP A PICTURE OR REMEMBER EXACTLY WHAT THE CODE SAID WHEN IT CAME UP, BUT I HAD BEEN TELLING MY DEALER THAT IT WAS OCCURRING OFTEN. THIS PAST TIME IT DID IT I WAS TURNING RIGHT ON A ROAD AND I...

Mileage: 42,061

ON WEDNESDAY 2/5/13 I WAS DRIVING ON HIGHWAY GOING ABOUT A CONSTANT SPEED OF 55 MPH. ALL OF A SUDDEN I SEE A WARNING POP UP THAT SAYS POWER STEERING ASSIST FAULT AND MY STEERING WHEEL LOCKED. EVEN TO MAKE SLIGHT CURVES IN THE ROAD WHERE EXTREMELY DIFFICULT. I BARELY HAD TIME TO PULL OVER ON THE SIDE...

Mileage: 33,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL AND BRAKING SYSTEM SEIZED AND WOULD NOT FUNCTION. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE. AFTER RESTARTING THE VEHICLE THE STEERING AND BRAKING SYSTEMS FUNCTION...

Mileage: 3,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL AND BRAKING SYSTEM SEIZED AND WOULD NOT FUNCTION. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE. AFTER RESTARTING THE VEHICLE THE STEERING AND BRAKING SYSTEMS FUNCTION...

Mileage: 3,000

I OWN A 2011 FORD EXPLORER, I HAVE HAD NUMEROUS FAILURES TO THE ELECTRONIC POWER STEERING ASSIST. FIRST TIME THIS HAPPENED I WAS ALONG AT ABOUT 65 MPH AND THE STEERING WHEEL LOCKED UP AND THE WARNING LIGHTS STARTED FLASHING "TRACTION CONTROL" "POWER STEERING ASSIST FAILURES" . STEERING WHEEL BECOME...

Mileage: 12,000

I OWN A 2011 FORD EXPLORER, I HAVE HAD NUMEROUS FAILURES TO THE ELECTRONIC POWER STEERING ASSIST. FIRST TIME THIS HAPPENED I WAS ALONG AT ABOUT 65 MPH AND THE STEERING WHEEL LOCKED UP AND THE WARNING LIGHTS STARTED FLASHING "TRACTION CONTROL" "POWER STEERING ASSIST FAILURES" . STEERING WHEEL BECOME...

Mileage: 12,000

I OWN A 2011 FORD EXPLORER, I HAVE HAD NUMEROUS FAILURES TO THE ELECTRONIC POWER STEERING ASSIST. FIRST TIME THIS HAPPENED I WAS ALONG AT ABOUT 65 MPH AND THE STEERING WHEEL LOCKED UP AND THE WARNING LIGHTS STARTED FLASHING "TRACTION CONTROL" "POWER STEERING ASSIST FAILURES" . STEERING WHEEL BECOME...

Mileage: 12,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED WHILE THE CONTACT WAS ATTEMPTING A LEFT TURN. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE AND THE POWER STEERING PERFORMED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSI...

Mileage: 8,500

THE POWER STEERING ASSIST FUNCTION TURNED OFF AND THE VEHICLE WOULDN'T STEER. THE TRACTION CONTROL WAS ALSO DISABLED AT THE SAME TIME. THE OCCURRED FIRST IN MY DRIVEWAY AND THEN THE NEXT DAY IN A PARKING LOT AT A LOCAL BUSINESS. AFTER TURNING OFF THE CAR AND RESTARTING THE ISSUE WAS CLEARED FROM THE...

Mileage: 31,325

2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO ISSUES WITH A "MY FORD TOUCH" VOICE ACTIVATED SYSTEM. *TGW THE CONSUMER STATED THE "MY FORD TOUCH" IS A VOICE OR TOUCH SCREEN ACTIVATED SYSTEM THAT CONTROLLED ENTERTAINMENT, CLIMATE, NAVIGATION AND HANDS FREE CELL PHONE FUNCTIONS. WHEN THE SYSTEM S...

2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO ISSUES WITH A "MY FORD TOUCH" VOICE ACTIVATED SYSTEM. *TGW THE CONSUMER STATED THE "MY FORD TOUCH" IS A VOICE OR TOUCH SCREEN ACTIVATED SYSTEM THAT CONTROLLED ENTERTAINMENT, CLIMATE, NAVIGATION AND HANDS FREE CELL PHONE FUNCTIONS. WHEN THE SYSTEM S...

2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO SYNC MALFUNCTION IN VEHICLE. *SMD THE CONSUMER STATED WHEN THE SYSTEM FAILED, THE SCREEN WENT BLACK AND THE RADIO AND TEMPERATURE CONTROL STOPPED WORKING, AS WELL AS OTHER COMPONENTS. THE SYNC HAS BEEN WORKED ON BY THE DEALERSHIP 13 TIMES.

2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO SYNC MALFUNCTION IN VEHICLE. *SMD THE CONSUMER STATED WHEN THE SYSTEM FAILED, THE SCREEN WENT BLACK AND THE RADIO AND TEMPERATURE CONTROL STOPPED WORKING, AS WELL AS OTHER COMPONENTS. THE SYNC HAS BEEN WORKED ON BY THE DEALERSHIP 13 TIMES.

PULLING INTO A PARKING LOT OFF OF A HIGHWAY POWER STEERING FROZE AND WAS DIFFICULT TO MOVE. TURNED VEHICLE OFF AND ON AGAIN BUT STILL HAD SAME ISSUE AND COULD NOT TURN STEERING WHEEL. TURNED POWER OFF, TOOK KEY OUT OF IGNITION AND GOT OUT OF VEHICLE. WENT BACK IN AND RESTARTED VEHICLE AND STEERING...

Mileage: 20,970

UPON MEDIUM TO HEAVY ACCELERATION, SUCH AS ACCELERATING ONTO A FREEWAY, THE VEHICLE CABIN IS FILLED WITH EXHAUST FUMES FROM THE ENGINE. THIS INJURES THE RESPIRATORY SYSTEM OF THE PASSENGERS. FORD HAS FINALLY ADMITTED THAT THERE IS A PROBLEM, AND THEY ARE WORKING ON A FIX (AFTER MY FAMILY HAS BEEN ...

Mileage: 12

UPON MEDIUM TO HEAVY ACCELERATION, SUCH AS ACCELERATING ONTO A FREEWAY, THE VEHICLE CABIN IS FILLED WITH EXHAUST FUMES FROM THE ENGINE. THIS INJURES THE RESPIRATORY SYSTEM OF THE PASSENGERS. FORD HAS FINALLY ADMITTED THAT THERE IS A PROBLEM, AND THEY ARE WORKING ON A FIX (AFTER MY FAMILY HAS BEEN ...

Mileage: 12

UPON MEDIUM TO HEAVY ACCELERATION, SUCH AS ACCELERATING ONTO A FREEWAY, THE VEHICLE CABIN IS FILLED WITH EXHAUST FUMES FROM THE ENGINE. THIS INJURES THE RESPIRATORY SYSTEM OF THE PASSENGERS. FORD HAS FINALLY ADMITTED THAT THERE IS A PROBLEM, AND THEY ARE WORKING ON A FIX (AFTER MY FAMILY HAS BEEN ...

Mileage: 12

ON THE MORNING OF SEPTEMBER 25TH, MY WIFE WAS DRIVING HER 2011 FORD EXPLORER AWD LIMITED TO WORK AND THE EPAS POWER STEERING SHUT OFF. SHE WAS LUCKILY CLOSE TO WORK AND NOT DRIVING IN ANY CURVY TERRAIN, AND WAS ABLE TO PARK THE VEHICLE WITH GREAT EXERTION. I CAME OUT AND SWITCHED CARS SO THAT I COU...

Mileage: 21,000

WHILE DRIVING 50 MPH, THE POWER STEERING FAILED. THE STEERING BECAME EXTREMELY DIFFICULT. WARNING LIGHTS APPEARED. AFTER PARKING THE VEHICLE, THE ENGINE WAS TURNED OFF. AFTER WAITING ABOUT 20 MINUTES, THE VEHICLE WAS TURNED BACK ON. THE WARNING LIGHTS REAPPEARED AND THE POWER STEERING STILL DI...

Mileage: 17,000

DRIVING ON A MOUNTAIN ROAD, WARNING MESSAGES APPEARED - POWER STEERING ASSIST FAILURE AND ADVANCE TRAC CONTROL FAULT. THE VEHICLE LOST ALL POWER STEERING ASSIST. WITH MUCH EFFORT (EXTREMELY HARD TO STEER!), I PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT IT OFF. WHEN I RESTARTED, THE POWER ...

Mileage: 14,100

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING FAIL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL FUNTION. ALSO, THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TUR...

Mileage: 18,000

BRAKES MAKE A GRUNTING/GRINDING SOUND WHEN BRAKING SHORTLY AFTER BEING STATIONARY. WHEN THIS PHENOMENON HAPPENS ON A DOWNWARD SLOPE, DRIVE GETS THE FEELING THAT BRAKE EFFECTIVENESS IS REDUCED GREATLY. OWNER HAS BROUGHT CAR TO DEALER A TOTAL OF 4 TIMES AND WAS ABLE TO REPLICATE NOISE ONE TIME. *TR

Mileage: 16,000

BRAKES MAKE A GRUNTING/GRINDING SOUND WHEN BRAKING SHORTLY AFTER BEING STATIONARY. WHEN THIS PHENOMENON HAPPENS ON A DOWNWARD SLOPE, DRIVE GETS THE FEELING THAT BRAKE EFFECTIVENESS IS REDUCED GREATLY. OWNER HAS BROUGHT CAR TO DEALER A TOTAL OF 4 TIMES AND WAS ABLE TO REPLICATE NOISE ONE TIME. *TR

Mileage: 16,000

DRIVING ON THE SIDE STREET WHEN STEERING WHEEL SUDDENLY BECAME VERY STIFF AFTER A VERY SLIGHT STEER TO THE RIGHT MAKING IT IMPOSSIBLE TO STEER. WARNING LIGHTS APPEAR ON INSTRUMENT PANEL. TURNED OFF ENGINE AND RE-STARTING ENABLE STEERING AGAIN. SAME INCIDENT HAPPEN AGAIN WITHIN A WEEK, LUCKILY I AM D...

Mileage: 34,800

DRIVING AROUND A FAIRLY SHARP CURVE OF 2-LANE COUNTRY HIGHWAY WITH NO SHOULDER AND DEEP DITCHES AT ABOUT 60 MPH WHEN CAR SUDDENLY PULLED TO THE RIGHT. FELT LIKE I HAD A FLAT TIRE PULLING ME OFF THE ROAD. LOOKED AT INSTRUMENT PANEL AND SAW LIGHTS INDICATING POWER STEERING ASSIST FAULT AND LOSS OF T...

Mileage: 26,830

(MY WIFE AS ON HER WAY TO OUR DAUGHTER'S ONE MONTH DOCTOR'S APPOINTMENT. SHE HAD JUST BEGAN MOVING FROM A TRAFFIC LIGHT WHEN A BUNCH OF LIGHTS ON THE DASH CAME ON AND THE VEHICLE BECAME VERY HARD TO STEER (FOUND TO BE STABILI-TRAC ERRORS AND FAULTY ELECTRIC POWER STEERING). SHE MANAGED TO GET THE VE...

Mileage: 12,000

(MY WIFE AS ON HER WAY TO OUR DAUGHTER'S ONE MONTH DOCTOR'S APPOINTMENT. SHE HAD JUST BEGAN MOVING FROM A TRAFFIC LIGHT WHEN A BUNCH OF LIGHTS ON THE DASH CAME ON AND THE VEHICLE BECAME VERY HARD TO STEER (FOUND TO BE STABILI-TRAC ERRORS AND FAULTY ELECTRIC POWER STEERING). SHE MANAGED TO GET THE VE...

Mileage: 12,000

WHILE DRIVING A WARNING LIGHT CAME ON STATING I LOST POWER STEERING. I COULD NOT STEER MY CAR. I WAS ABLE TO PULL OVER. I SHUT OFF MY CAR AND RESTARTED IT AND POWER STEERING CAME BACK. *TR

Mileage: 21,560

INTERMITTENTLY, WHILE DRIVING, THE ADVANCTRAK AND TERRAIN MANAGEMENT SYSTEM WARNING LIGHT ILLUMINATED, AND THE "SERVICE ADVANCTRAK" WARNING APPEARED. AT THE SAME TIME, THE POWER STEERING FAILED TO WORK, AND THE "POWER STEERING FAULT" WARNING APPEARED. THE TURN SIGNALS ALSO STOPPED WORKING DURING T...

Mileage: 12,000

INTERMITTENTLY, WHILE DRIVING, THE ADVANCTRAK AND TERRAIN MANAGEMENT SYSTEM WARNING LIGHT ILLUMINATED, AND THE "SERVICE ADVANCTRAK" WARNING APPEARED. AT THE SAME TIME, THE POWER STEERING FAILED TO WORK, AND THE "POWER STEERING FAULT" WARNING APPEARED. THE TURN SIGNALS ALSO STOPPED WORKING DURING T...

Mileage: 12,000

POWER STEERING ASSIST DISABLED AND ASSOCIATED WARNING LIGHT ENABLED. VEHICLE HAD BEEN STOPPED WITH ENGINE RUNNING AND IN GEAR. DISABLE OCCURRED WHEN I STARTED TO MOVE FORWARD. PROBLEM CORRECTED ITSELF AFTER TURNING OFF AND RESTARTING VEHICLE. CONTINUED TO DRIVE VEHICLE. OCCURRED A SECOND TIME, APPR...

Mileage: 29,549

POWER STEERING ASSIST DISABLED AND ASSOCIATED WARNING LIGHT ENABLED. VEHICLE HAD BEEN STOPPED WITH ENGINE RUNNING AND IN GEAR. DISABLE OCCURRED WHEN I STARTED TO MOVE FORWARD. PROBLEM CORRECTED ITSELF AFTER TURNING OFF AND RESTARTING VEHICLE. CONTINUED TO DRIVE VEHICLE. OCCURRED A SECOND TIME, APPR...

Mileage: 29,549

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN A PARKING LOT HEN AN IMMEDIATE LOSS OF POWER STEERING OCCURRED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE ELECTRONIC STEERING GEAR REQUIRED...

Mileage: 36,458

AS I WAS DRIVING THROUGH THE MALL PARKING LOT, POWER STEERING FAILED & SEVERAL WARNING LIGHTS LIT UP. I WAS IN PROCESS OF TURNING WHEN POWER ASSIST FAILED AND I ALMOST STRUCK A PARKED CAR. I TURNED THE VEHICLE OFF AND RESTARTED (POWER ASSIST WAS THEN WORKING). I IMMEDIATELY DROVE TO MY FORD DEALERSH...

Mileage: 24,050

PURCHASED THIS VEHICLE FOR MY WIFE A LITTLE OVER A YEAR AGO. AT FIRST EVERYTHING WAS FINE BUT THEN AT ABOUT FOUR MONTHS WE STARTED HAVING ISSUES WITH THE WINDOW NOT ROLLING UP. THE DEALER TOOK CARE OF THAT ISSUE WITH NO PROBLEMS. THEN WE TAKE IT IN FOR THE SCHEDULED MAINTENANCE (OIL CHANGE/TIRE ROTA...

Mileage: 22,000

PURCHASED THIS VEHICLE FOR MY WIFE A LITTLE OVER A YEAR AGO. AT FIRST EVERYTHING WAS FINE BUT THEN AT ABOUT FOUR MONTHS WE STARTED HAVING ISSUES WITH THE WINDOW NOT ROLLING UP. THE DEALER TOOK CARE OF THAT ISSUE WITH NO PROBLEMS. THEN WE TAKE IT IN FOR THE SCHEDULED MAINTENANCE (OIL CHANGE/TIRE ROTA...

Mileage: 22,000

PURCHASED THIS VEHICLE FOR MY WIFE A LITTLE OVER A YEAR AGO. AT FIRST EVERYTHING WAS FINE BUT THEN AT ABOUT FOUR MONTHS WE STARTED HAVING ISSUES WITH THE WINDOW NOT ROLLING UP. THE DEALER TOOK CARE OF THAT ISSUE WITH NO PROBLEMS. THEN WE TAKE IT IN FOR THE SCHEDULED MAINTENANCE (OIL CHANGE/TIRE ROTA...

Mileage: 22,000

PURCHASED THIS VEHICLE FOR MY WIFE A LITTLE OVER A YEAR AGO. AT FIRST EVERYTHING WAS FINE BUT THEN AT ABOUT FOUR MONTHS WE STARTED HAVING ISSUES WITH THE WINDOW NOT ROLLING UP. THE DEALER TOOK CARE OF THAT ISSUE WITH NO PROBLEMS. THEN WE TAKE IT IN FOR THE SCHEDULED MAINTENANCE (OIL CHANGE/TIRE ROTA...

Mileage: 22,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WOULD FAIL AND CAUSE THE STEERING WHEEL TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WERE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. TH...

Mileage: 6,200

I WAS TAKING MY KIDS TO SCHOOL AND WAS ACCELERATING AFTER A STOP. THE POWER STEERING WENT OUT AND I LOST ALL POWER. THE POWERTRAIN MALFUNCTION LIGHT CAME ON WITH THE WRENCH SYMBOL. I WAS ABLE TO GET INTO A DRIVEWAY AND TURN THE CAR OFF. WHEN I RESTARTED IT EVERYTHING WAS BACK TO NORMAL. FIVE D...

Mileage: 26,000

I WAS BACKING OUT OF MY DRIVEWAY AND WHEN I TRIED TO TURN THE WHEEL I COULD NOT. THERE WAS A WARNING LITE ON THE LEFT OF DASH THAT CAME ON SHOWING POWER ASSIST STEERING FAILURE. TURNED CAR OFF THEN BACK ON AND IT RESET AND WAS NOW WORKING. *TR

Mileage: 22,000

WHILE PULLING INTO A BUSY INTERSECTION (ATTEMPTING TO TURN LEFT AT A T INTERSECTION) THE POWER STEERING FAILED. I RECEIVED ERRORS ON THE CLUSTER STATING THAT POWER STEERING AND STABILITRAK HAD FAILED. I WAS UNABLE TO STEER THE CAR INTO TRAFFIC; LUCKILY THERE WAS A DRIVEWAY A FEW DEGREES OFF CENTER...

Mileage: 20,000

WHILE PULLING INTO A BUSY INTERSECTION (ATTEMPTING TO TURN LEFT AT A T INTERSECTION) THE POWER STEERING FAILED. I RECEIVED ERRORS ON THE CLUSTER STATING THAT POWER STEERING AND STABILITRAK HAD FAILED. I WAS UNABLE TO STEER THE CAR INTO TRAFFIC; LUCKILY THERE WAS A DRIVEWAY A FEW DEGREES OFF CENTER...

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED WHILE DRIVING AND CAUSED THE STEERING TO BECOME HARD TO TURN. THE ENGINE HAD TO BE SHUT OFF FOR A MOMENT TO RESET THE STEERING TO NORMAL FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES...

Mileage: 6,000

WHILE DRIVING APPROXIMATELY 40 MPH THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING IMMEDIATELY STOPPED WORKING ON MY 2011 FORD EXPLORER. LUCKILY THERE WAS A TURN LANE TO MY RIGHT I COULD MOVE INTO TO STOP THE CAR AND ATTEMPT TO RESET THE SYSTEM. I WAS LUCKY. I CAN ONLY IMAGINE WHAT COULD ...

Mileage: 51,000

I WAS DRIVING MY PARENTS AND MY TODDLER DAUGHTER BACK FROM VISTING A SIBLING (APPROX. 5 HOUR DRIVE) WHEN WE STOPPED BRIEFLY TO TAKE A BREAK ABOUT 2 1/2 HOURS AWAY FROM HOME. WHEN I STARTED THE CAR UP AGAIN, I RECEIVED WARNINGS RELATED TO A POWER STEERING FAILURE AND ADVANCE TRAC FAILURE. THE CAR H...

Mileage: 40,000

I WAS DRIVING MY PARENTS AND MY TODDLER DAUGHTER BACK FROM VISTING A SIBLING (APPROX. 5 HOUR DRIVE) WHEN WE STOPPED BRIEFLY TO TAKE A BREAK ABOUT 2 1/2 HOURS AWAY FROM HOME. WHEN I STARTED THE CAR UP AGAIN, I RECEIVED WARNINGS RELATED TO A POWER STEERING FAILURE AND ADVANCE TRAC FAILURE. THE CAR H...

Mileage: 40,000

DURING A LATE AFTERNOON DRIVE ON THE LOCAL FREEWAY AND UNDER DRY WEATHER CONDITIONS, I WAS DRIVING MY 2010 FORD EXPLORER AT APPROX. 70 MPH WHEN SUDDENLY THE LUXURY OF POWER STEERING VANISHED. IMMEDIATELY, IT WAS DIFFICULT TO STEER, ESPECIALLY WHEN DRIVING ON SURFACE STREETS AT SLOWER SPEEDS AND AT...

Mileage: 42,734

POWER STEERING FAILED. *TR

Mileage: 11,000

POWER STEERING FAILED. *TR

Mileage: 11,000

WHILE THE CAR WAS MOVING THE DASH ANNUNCIATOR CAME ON AND, IN SUCCESSION, INDICATED "TERRAIN MANAGEMENT SYSTEM FAULT", "SERVICE ADVANCETRAC" AND THEN "POWER STEERING ASSIST OFF". THIS LAST ONE IS A SERIOUS PROBLEM AS THIS CAR IS VIRTUALLY IMPOSSIBLE TO STEER/TURN WITHOUT POWER ASSIST. THE POWER STE...

Mileage: 6,500

WHILE THE CAR WAS MOVING THE DASH ANNUNCIATOR CAME ON AND, IN SUCCESSION, INDICATED "TERRAIN MANAGEMENT SYSTEM FAULT", "SERVICE ADVANCETRAC" AND THEN "POWER STEERING ASSIST OFF". THIS LAST ONE IS A SERIOUS PROBLEM AS THIS CAR IS VIRTUALLY IMPOSSIBLE TO STEER/TURN WITHOUT POWER ASSIST. THE POWER STE...

Mileage: 6,500

STARTED TO BACK OUT OF THE GARAGE AND THE STEERING WOULDN'T MOVE. CHIME WENT ON AND "POWER STEERING ASSIST FAULT" APPEARED IN THE DISPLAY NEXT TO THE SPEEDOMETER. SHUT THE CAR OFF WAITED THEN RESTARTED THE CAR AND THINGS FUNCTIONED NORMALLY. WILL CALL FORD DEALER AS THIS COULD BE DANGEROUS, STEERING...

Mileage: 13,004

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE STOPPED, THE TRACTION CONTROL AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE CONTACT TURNED ON VEHICLE AND THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IN ORDER TO RESOLVE FAILURE ...

Mileage: 26,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE STOPPED, THE TRACTION CONTROL AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE CONTACT TURNED ON VEHICLE AND THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IN ORDER TO RESOLVE FAILURE ...

Mileage: 26,000

THIS VEHICLE HAS EXPERIENCED MULTIPLE (20+) POWER STEERING FAILURES. IT TYPICALLY OCCURS WHILE I AM DRIVING ON THE TACONIC STATE PARKWAY, A 55 MPH ROAD IN WESTCHESTER COUNTY, NY. THE POWER STEERING FAILURE OCCURS QUICKLY WITH LITTLE TIME FOR THE DRIVER TO REACT. YOU SIMPLY GET A SMALL CHIME WITH ...

Mileage: 33,651

I WAS DRIVING ON A MAJOR HWY WHEN I LOST THE ABILITY TO PROPERLY STEER THE VEHICLE AT 55 MPH, LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH A LOT OF EFFORT. AT THE TIME MY 4 YEAR OLD AND 4 MONTH OLD WERE IN THE VEHICLE AND LUCKILY NO ONE WAS INJURED. I CALLED MY HUSBAND IN A PANIC AND HE C...

Mileage: 6,700

THE CAR'S POWER STEERING WENT OUT WHILE DRIVING AROUND 10 MPH PULLING OUT OF A GAS STATION. THE SCREEN SAID IT WAS A POWER STEERING FAILURE. TURNED CAR OFF AND TURNED BACK ON AND IT WENT AWAY, HOWEVER IT HAPPENED ONCE MORE LATER AROUND 5 MPH. *TR

Mileage: 32,500

THE CAR'S POWER STEERING WENT OUT WHILE DRIVING AROUND 10 MPH PULLING OUT OF A GAS STATION. THE SCREEN SAID IT WAS A POWER STEERING FAILURE. TURNED CAR OFF AND TURNED BACK ON AND IT WENT AWAY, HOWEVER IT HAPPENED ONCE MORE LATER AROUND 5 MPH. *TR

Mileage: 32,500

AS COASTING TO A STOP LIGHT FROM APPROXIMATELY 35 MPH DOWN TO 5 AND MAYBE EVEN COMPLETELY STOPPED, THE SERVICE ADVANCE TRAC WARNING LIGHT CAME ON AND THEN NOTICED POWER STEERING WAS NEARLY LOST. I WAS IN THE LEFT LANE AND WAS ABLE TO PULL OVER TO A SIDE STREET, STOP AND RESTART THE CAR, AND THEN IT...

Mileage: 49,800

POWER STEERING STOPPED WORKING. CANNOT DRIVE CAR. ERROR MESSAGE "POWER STEERING ASSIST FAULT". *TR

Mileage: 36,000

DRIVING SLOW SPEED WITH 1YEAR OLD AND 3 YEAR OLD BABIES POWER STEERING FAILED. WARNING LIGHT CAME ON. GLADLY I WAS CLOSE TO HOME AND VEHICLE WAS PICKED UP BY ROADSIDE ASSISTANCE WILL SEE WHAT FORD SAYS TOMORROW. *TR

Mileage: 15,000

I WAS MAKING A LEFT HAND TURN, WHEN THE WARNING MESSAGE CAME ON LETTING ME KNOW THE "POWER STEERING ASSIST FAILED" AND THEN LOST ALL POWER FOR STEERING. I WAS ABLE TO PULL OVER, STOP & RESTART THE VEHICLE AND THE POWER STEERING CAME BACK. I IMMEDIATELY TOOK THE CAR TO THE DEALERSHIP AND THE ELECTR...

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL LOCKED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT SUDDENLY CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS DRIVEN TO AN AUT...

Mileage: 15,000

WHILE TURNING RIGHT AT ABOUT 6 - 10 MPH THE STEERING FAILED AND VEHICLE WAS EXTREMELY HARD TO CONTROL. LUCKILY NO DAMAGE OR INJURY, WOULD HAVE BEEN VERY UNSAFE IF HAPPENED AT HIGHER SPEED. *TR

Mileage: 24,360

"TERRAIN MANAGEMENT ASSIST FAULT" AND "POWER STEERING ASSIST FAULT" WARNING LIGHTS POP UP AND STEERING LOCKS UP WHILE VEHICLE IS IN MOTION. HARD TO REGAIN CONTROL OF STEERING AND HAVE TO MUSCLE CAR OVER TO CURB AND TURN OFF ENGINE AND RESTART CAR TO GET DRIVABLE THIS HAS HAPPENED ON TWO OCCASIONS....

Mileage: 15,000

THE MANAGEMENT TERRAIN AND POWER ASSIST WARNING LIGHTS CAME ON. THEN I HAD NO POWER STEERING. IT BECAME VERY DIFFICULT TO STEER AND CONTROL CAR. THIS HAS HAPPENED AT LOW SPEED 3 TIMES AND AT A DEAD STOP 3 TIMES. I HAVE BEEN ABLE TO RESET BY TURNING THE CAR OFF AND RE-STARTING. *TR

Mileage: 45,300

THE MANAGEMENT TERRAIN AND POWER ASSIST WARNING LIGHTS CAME ON. THEN I HAD NO POWER STEERING. IT BECAME VERY DIFFICULT TO STEER AND CONTROL CAR. THIS HAS HAPPENED AT LOW SPEED 3 TIMES AND AT A DEAD STOP 3 TIMES. I HAVE BEEN ABLE TO RESET BY TURNING THE CAR OFF AND RE-STARTING. *TR

Mileage: 45,300

DRIVING ALONG AND THE POWER STEERING HAS FAILED THREE TIMES. TURN CAR OFF AND RESTART AND IT WORKS AGAIN. TAKING TO FORD DEALER ON AUGUST 27 FOR REVIEW. SAME AS INHTSA ACTION NUMBER: PE12017. *TR

Mileage: 26,000

AFTER STOPPING AT A STOP SIGN, I BEGAN TO ACCELERATE THROUGH AN INTERSECTION. APPROXIMATELY HALF WAY THROUGH THE INTERSECTION, THE POWER STEERING WAS LOST AND A CHIME SOUNDED WITH A MESSAGE STATING"POWER ASSIST FAILURE" AND THEN ANOTHER MESSAGE OF "SERVICE ADVANCETRAC" WERE SHOWN IN THE DASHBOARD DI...

Mileage: 15,700

AFTER STOPPING AT A STOP SIGN, I BEGAN TO ACCELERATE THROUGH AN INTERSECTION. APPROXIMATELY HALF WAY THROUGH THE INTERSECTION, THE POWER STEERING WAS LOST AND A CHIME SOUNDED WITH A MESSAGE STATING"POWER ASSIST FAILURE" AND THEN ANOTHER MESSAGE OF "SERVICE ADVANCETRAC" WERE SHOWN IN THE DASHBOARD DI...

Mileage: 15,700

I WAS TRAVELING APPROX 60MPH WHEN AN ALERT FROM THE DASH SOUNDED, THE STEERING WHEEL VIBRATED AND 2 MESSAGES APPEARED ON THE ONBOARD MESSAGING SYSTEM: 1) "POWER STEERING ASSIST FAULT" AND 2) "SERVICE ADVANCE TRAC". AT THAT TIME I LOST ALL POWER STEERING ABILITY. I AM VERY FORTUNATE THAT I WAS DRIVIN...

Mileage: 27,762

I WAS TRAVELING APPROX 60MPH WHEN AN ALERT FROM THE DASH SOUNDED, THE STEERING WHEEL VIBRATED AND 2 MESSAGES APPEARED ON THE ONBOARD MESSAGING SYSTEM: 1) "POWER STEERING ASSIST FAULT" AND 2) "SERVICE ADVANCE TRAC". AT THAT TIME I LOST ALL POWER STEERING ABILITY. I AM VERY FORTUNATE THAT I WAS DRIVIN...

Mileage: 27,762

I WAS DRIVING DOWN A STEEP AND CURVY ROAD AND THE STEERING LOCKED AND THE POWER STEERING FAILURE LIGHT CAME ON ALONG WITH THE ALL TERRAIN ASSISTANCE FAILURE LIGHT. LUCKILY NO ONE WAS BEHIND ME AND I WAS ABLE TO PULL OVER ... I TURNED THE CAR OFF AND THE FAILURE LIGHT REMAINED FOR BOTH THE POWER STE...

Mileage: 12,000

A WARNING MESSAGE SAYING "SERVICE AUTOTRAC" CAME ON, FOLLOWING QUICKLY BY A POWER STEERING WARNING MESSAGE. AT THAT POINT, I COULD NO LONGER STEER THE VEHICLE ENOUGH TO CONTINUE DRIVING. *TR

Mileage: 20,500

I WAS SLOWING DOWN AND GETTING INTO THE LEFT TURN LANE. THE LIGHT WAS GREEN SO I STARTED TO TURN LEFT AND THE TRACTION LIGHT SYSTEM CAME ON, BOTH LIGHTS, AND THE STEERING SYSTEM FAILURE ALERT CAME ON AND I LOST ALL POWER STEERING AND ALMOST HIT A POLE. IT WAS A NICE DAY, NO RAIN OR MOISTURE. TH...

Mileage: 27,500

I WAS SLOWING DOWN AND GETTING INTO THE LEFT TURN LANE. THE LIGHT WAS GREEN SO I STARTED TO TURN LEFT AND THE TRACTION LIGHT SYSTEM CAME ON, BOTH LIGHTS, AND THE STEERING SYSTEM FAILURE ALERT CAME ON AND I LOST ALL POWER STEERING AND ALMOST HIT A POLE. IT WAS A NICE DAY, NO RAIN OR MOISTURE. TH...

Mileage: 27,500

I WAS PULLING OUT OF MY GARAGE AND ONLY GOT ABOUT 6 FEET OUT OF THE GARAGE AND I IMMEDIATELY LOST POWER STEERING - THERE WAS A MESSAGE SHOWING ON THE DASH "POWER STEERING MODULE FAULT". 2 DAYS BEFORE THIS HAPPENED THERE WAS A VERY HARD SHAKING IN THE FRONT END. YOU COULD SEE THE FRONT PASSENGER S...

Mileage: 22,450

I WAS PULLING OUT OF MY GARAGE AND ONLY GOT ABOUT 6 FEET OUT OF THE GARAGE AND I IMMEDIATELY LOST POWER STEERING - THERE WAS A MESSAGE SHOWING ON THE DASH "POWER STEERING MODULE FAULT". 2 DAYS BEFORE THIS HAPPENED THERE WAS A VERY HARD SHAKING IN THE FRONT END. YOU COULD SEE THE FRONT PASSENGER S...

Mileage: 22,450

STARTED PARKED EXPLORER AND WENT TO BACK UP. THE POWER ASSIST STEERING FAULT LIGHT CAME ON AT THE SAME TIME AS THE SERVICE ADVANCE TRAC LIGHT. I WAS UNABLE TO TURN THE VEHICLE AT ALL.TRIED BACKING UP AND GOING FORWARD BUT THE STEERING WHEEL WOULD NOT MOVE. NEXT I SHUT THE ENGINE OFF AND TURNED IT BA...

Mileage: 16,000

ON THREE SEPARATE OCCASIONS WITHIN THE PAST TWO WEEKS THE POWER STEERING HAS FAILED. THE MOST RECENT EVENT OCCURRED WHILE MY WIFE WAS DRIVING AT HIGHWAY SPEEDS. SHE SAID THE CAR WAS UNCONTROLLABLE AND SHE HAD TO BRAKE TO A STOP IN THE TRAVEL LANE. THE PROBLEM CAN BE RESOLVED TEMPORARILY BY SHUTTI...

Mileage: 21,900

I WAS MAKING A RIGHT TURN ONTO A SERVICE DRIVE TO GO ON THE EXPRESSWAY. AS I WAS COMPLETING THE TURN I LOST THE POWER STEERING & THE CAR STARTED TO DECELERATE. I GOT 2 MESSAGES ON THE DASHBOARD, THE ONLY ONE I PAID ATTENTION TO WAS "SERVICE ADVANCE TRACK", I THINK THE 2ND MESSAGE WAS ABOUT A LOSS ...

Mileage: 15,000

I WAS MAKING A RIGHT TURN ONTO A SERVICE DRIVE TO GO ON THE EXPRESSWAY. AS I WAS COMPLETING THE TURN I LOST THE POWER STEERING & THE CAR STARTED TO DECELERATE. I GOT 2 MESSAGES ON THE DASHBOARD, THE ONLY ONE I PAID ATTENTION TO WAS "SERVICE ADVANCE TRACK", I THINK THE 2ND MESSAGE WAS ABOUT A LOSS ...

Mileage: 15,000

WHILE TRAVELING DOWN A HIGHWAY AT APPROXIMATELY 70 MPH THE POWER STEERING WENT OUT ON OUR FORD EXPLORER. OBVIOUSLY THIS WAS NOT A GOOD SITUATION. WE ALMOST CAUSED AN ACCIDENT. WE PULLED TO THE SIDE OF THE ROAD. SHUT THE CAR OFF. EVENTUALLY RESTARTED THE VEHICLE AND CONTINUED ON OUR TRAVELS. WHEN WE ...

Mileage: 12,100

WHILE I WAS DRIVING MY 11 YEAR OLD SON AND HIS FRIEND, I LOST ALL POWER STEERING. WHICH MADE IT VERY DIFFICULT TO KEEP CONTROL OF THE VEHICLE. I MANAGED TO GET TO THE SHOULDER THRU TRAFFIC. THIS COULD OF CAUSED A SERIOUS ACCIDENT AND HARMED ALOT OF PEOPLE NOT JUST THE PEOPLE IN MY CAR! I GOT THE...

Mileage: 17,000

VEHICLE WAS TRAVELING ON AN INTERSTATE WHEN THREE WARNINGS CAME UP, ALL REFERRING BACK TO THE POWER STEERING. THE VEHICLE BECAME EXTREMELY DIFFICULT TO TURN. WE WERE ABLE TO MOVE THE VEHICLE OFF TO THE SIDE OF THE ROAD. VEHICLE WAS TURNED OFF AND SEEM TO RESET. WE THEN DROVE THE VEHICLE TO THE DEALE...

Mileage: 8,952

POWER STEERING FAILED IN MY 2011 FORD EXPLORER WHILE ON THE HIGHWAY. WAS ABLE TO PULL TO THE SIDE SAFELY BUT WAS A VERY DANGEROUS SITUATION WITH MY 2 YOUNG BOYS IN THE CAR. *TR

Mileage: 13,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH THE POWER STEERING ASSIST FAILED MESSAGE CAME ON THE INSTRUMENT PANEL, IMMEDIATELY AFTER IT BECAME EXTREMELY DIFFICULT TO MAKE ANY TURNS OR MANEUVER THE STEERING WHEEL. THE CONTACT MENTIONED THAT AFTER POWERING OF...

Mileage: 28,472

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH THE POWER STEERING ASSIST FAILED MESSAGE CAME ON THE INSTRUMENT PANEL, IMMEDIATELY AFTER IT BECAME EXTREMELY DIFFICULT TO MAKE ANY TURNS OR MANEUVER THE STEERING WHEEL. THE CONTACT MENTIONED THAT AFTER POWERING OF...

Mileage: 28,472

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH THE POWER STEERING ASSIST FAILED MESSAGE CAME ON THE INSTRUMENT PANEL, IMMEDIATELY AFTER IT BECAME EXTREMELY DIFFICULT TO MAKE ANY TURNS OR MANEUVER THE STEERING WHEEL. THE CONTACT MENTIONED THAT AFTER POWERING OF...

Mileage: 28,472

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH THE POWER STEERING ASSIST FAILED MESSAGE CAME ON THE INSTRUMENT PANEL, IMMEDIATELY AFTER IT BECAME EXTREMELY DIFFICULT TO MAKE ANY TURNS OR MANEUVER THE STEERING WHEEL. THE CONTACT MENTIONED THAT AFTER POWERING OF...

Mileage: 28,472

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH THE POWER STEERING ASSIST FAILED MESSAGE CAME ON THE INSTRUMENT PANEL, IMMEDIATELY AFTER IT BECAME EXTREMELY DIFFICULT TO MAKE ANY TURNS OR MANEUVER THE STEERING WHEEL. THE CONTACT MENTIONED THAT AFTER POWERING OF...

Mileage: 28,472

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH THE POWER STEERING ASSIST FAILED MESSAGE CAME ON THE INSTRUMENT PANEL, IMMEDIATELY AFTER IT BECAME EXTREMELY DIFFICULT TO MAKE ANY TURNS OR MANEUVER THE STEERING WHEEL. THE CONTACT MENTIONED THAT AFTER POWERING OF...

Mileage: 28,472

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH THE POWER STEERING ASSIST FAILED MESSAGE CAME ON THE INSTRUMENT PANEL, IMMEDIATELY AFTER IT BECAME EXTREMELY DIFFICULT TO MAKE ANY TURNS OR MANEUVER THE STEERING WHEEL. THE CONTACT MENTIONED THAT AFTER POWERING OF...

Mileage: 28,472

POWER STEERING FAILURE WHEN DRIVING AT SPEEDS OF 10-15 MILES PER HOUR. THE POWER STEERING LOCKED UP WITHOUT WARNING AND THEN THE POWER STEERING FAULT LIGHT CAME ON. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WITH BUT WITH GREAT DIFFICULTY. I SHUT THE VEHICLE OFF AND IMMEDIATELY TURNED THE VEHIC...

Mileage: 42,834

DRIVING MY EXPLORER AT A SPEED OF 45 MPH A WARNING LIGHT CAME ON AND SAID THE POWER STEERING HAD FAILED. WHICH IT HAD. ALSO RECEIVED WARNINGS MY TRACTION CONTROL HAD FAILED. STOP VEHICLE AND TURNED OFF AND RESTARTED. THE PROBLEM RESET IT SELF. THIS OCCURRED TWICE WITHIN 5 DAYS. *TR

Mileage: 23,700

THIS HAS HAPPENED TWICE NOW ABOUT 3 WEEKS APART FROM EACH OTHER. WE ARE DRIVING UNDER NORMAL CONDITIONS AND THE POWER STEERING WILL FAIL. AN ALERT ON THE DASH WILL SAY POWER STEERING FAILURE. ONCE WE TURN THE CAR OFF AND RESTART IT THE POWER STEERING ENGAGES AGAIN. I TOOK IT TO THE DEALER AND SINCE ...

Mileage: 21,250

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITH THE ILLUMINATION OF THE WARNING LIGHT. THE STEERING WHEEL THEN SEIZED AND THE CONTACT WAS BARELY ABLE TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTI...

Mileage: 30,000

I WAS SLOWING TO STOP FOR A STOP LIGHT AND A LIGHT APPEARED ON THE DASH THAT THE ADVANCE TRACTION FAILED. SECONDS LATER, A LIGHT CAME ON SAYING THE POWER STEERING FAILED, I TRIED TO TURN THE WHEEL AND IT WAS VERY DIFFICULT TO TURN. *TR

Mileage: 22,490

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING 40 MPH. THE CONTACT SHUT OFF AND RESTARTED VEHICLE HOWEVER, THE TRAIN MANAGEMENT MODE WAS NON-FUNCTIONAL AND ALL OF THE GEAR BOX LIGHTS ON FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED ...

Mileage: 22,000

ON SEVERAL OCCASIONS AFTER STARTING THE VEHICLE, THE STEERING WILL NOT FUNCTION, ITS STIFF AS A BRICK, WHEEL CAN NOT BE TURNED. SHUTTING OFF THE VEHICLE AND RESTARTING CORRECTED THE PROBLEM. ONE OCCASION, WHILE PULLING OUT OF A PARKING LOT, THE STEERING BECAME VERY STIFF AND THE WHEEL WOULD NOT TUR...

FORD "MYFORDTOUCH" SYSTEM HAS FAILED ON NUMEROUS OCCASIONS. IT HAS FROZEN, LOCKED UP, AND CONTINUOUSLY REBOOTED. WHEN THIS OCCURS, YOU LOSE ALL FUNCTIONALITY AND ABILITY TO CHANGE RADIO STATIONS, ADJUST CLIMATE CONTROL, USE NAVIGATION, HANDS FREE FUNCTIONS, ETC. WHILE THERE IS SOME MANUAL CONTROLS F...

Mileage: 5,089

STARTED CAR AND PROCEDED TO BACK OUT OF DRIVEWAY. POWER STEERING WAS NOT WORKING. A WARNING SHOWED ON DASH SCREEN "POWER STEERING ASSIST" OFF FAILURE. STOPPED CAR / RESTARTED AND THE POWER STEERING RETURNED. DROVE 5- 10 MILES, NO OTHER FAILURE. *TR

Mileage: 34,700

I WAS DRIVING MY FORD EXPLORER AND I GOT A WARNING ALARM THAT THE POWER STEERING FAILED. IT WAS VERY DIFFICULT TO STEER THE VEHICLE. I REPORTED IT TO THE DEALER AND WHEN THEY LOOKED AT THE CAR, THE POWER STEERING WAS WORKING BUT THEY ARE GOING TO FIX IT. *TR

Mileage: 16,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING ASSIST BECAME INOPERABLE. THE POWER STEERING ASSIST INDEPENDENTLY RESET ONCE THE VEHICLE WAS TURNED OFF THEN RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A FAILURE. THE CON...

Mileage: 19,000

ON JULY 31,2012 I WENT TO DRIVE THE EXPLORER AND THE POWER STEERING WARNING CAME ON. IT RESET ITSELF. ON AUGUST 2,2012 I TOOK IT TO MY FORD DEALER BUT THE SYSTEM WAS WORKING. LATER THAT DAY THE SYSTEM FAILED AGAIN WITH TWO ADDITIONAL CODES. FORD AGREED TO HAVE THE CAR TOWED TO THE DEALERSHIP. TODAY...

Mileage: 37,470

THE STEERING FAILED WHILE DRIVING THE VEHICLE ON 4 OCCASIONS IN MY BRAND NEW XLT. THE FIRST THREE TIMES IT HAPPENED I RETURNED IT TO THE DEALER TO CHECK IT OUT AND FIX THE PROBLEM. EACH TIME (THREE TOTAL) THE FORD DEALER SERVICE DEPARTMENT RETURNED IT TO ME AND TOLD ME IT WAS FIXED. WHILE DRIVING...

Mileage: 29,000

THE STEERING FAILED WHILE DRIVING THE VEHICLE ON 4 OCCASIONS IN MY BRAND NEW XLT. THE FIRST THREE TIMES IT HAPPENED I RETURNED IT TO THE DEALER TO CHECK IT OUT AND FIX THE PROBLEM. EACH TIME (THREE TOTAL) THE FORD DEALER SERVICE DEPARTMENT RETURNED IT TO ME AND TOLD ME IT WAS FIXED. WHILE DRIVING...

Mileage: 29,000

THE STEERING FAILED WHILE DRIVING THE VEHICLE ON 4 OCCASIONS IN MY BRAND NEW XLT. THE FIRST THREE TIMES IT HAPPENED I RETURNED IT TO THE DEALER TO CHECK IT OUT AND FIX THE PROBLEM. EACH TIME (THREE TOTAL) THE FORD DEALER SERVICE DEPARTMENT RETURNED IT TO ME AND TOLD ME IT WAS FIXED. WHILE DRIVING...

Mileage: 29,000

ON JULY 4, 2012, WAS DRIVING ON THE HIGHWAY GETTING READY TO EXIT IN ABOUT 100 YARDS, AS I WAS DECREASING SPEED I HEARD AND FELT A LIGHT BANG, THE CAR SEEMED TO SURGE LIKE IT WAS THE TRANSMISSION AND BRAKES WERE PULSATING, AND HAD NO POWER STEERING. CAR PULLED SEVERELY TO THE RIGHT ALMOST HITTING TH...

Mileage: 15,500

ON JULY 4, 2012, WAS DRIVING ON THE HIGHWAY GETTING READY TO EXIT IN ABOUT 100 YARDS, AS I WAS DECREASING SPEED I HEARD AND FELT A LIGHT BANG, THE CAR SEEMED TO SURGE LIKE IT WAS THE TRANSMISSION AND BRAKES WERE PULSATING, AND HAD NO POWER STEERING. CAR PULLED SEVERELY TO THE RIGHT ALMOST HITTING TH...

Mileage: 15,500

TRAVELING AT 55 MPH AND RECEIVED AN ALARM AND WARNING MESSAGE OF A POWER STEERING FAULT. VEHICLE BECAME VERY HARD TO STEER BUT I WAS ABLE TO GET OFF OF THE HIGHWAY. RESTARTED VEHICLE WITH ALL MESSAGES CLEAR AND VEHICLE DROVE OK. VEHICLE WAS TAKEN TO DEALER. AWAITING OUTCOME. *TR

Mileage: 18,650