2011 FORD EXPLORER Engine Problems

Unknown

Burnt exhaust smell in cabin after hard acceleration. The smell is overwhelmingly bad causing nose and eye burning and coughing. To remedy the smell the windows have to be rolled down to air out the cabin.

My son was on the highway and his Ford Explorer 2011 just stopped, he could have been killed! He was able to get off safely and had car towed. Our mechanic told us today it is the Water Pump leakage and we need to take to Ford. We called Ford and they said at least $5,000 to repair possibly more. This is a huge safety concern when the act can just stop dead on highway. There are no safety recalls on this water pump. My son was lucky to make it off the highway alive.

The internal water pump failed in my 2011 Ford Explorer without any warning signs and the coolant then leaked into my engine causing catastrophic engine failure. We were driving on a busy highway and the Ford Explorer simply started shutting down in the left lane. Nothing would happen when I pushed the gas petal and suddenly all the lights started flashing and heat went to above high. I was barely able to get over to the shoulder as smoke started to come out of the front of the engine. We were extremely afraid of getting hit since the car stalled on the highway only feet from the exit ramp. The car was towed and diagnosed at the Ford Dealership: Internal water pump failed causing engine failure - water mixed with oil. The car received state inspection and oil changed 17 days prior. Paid for engine replacement at the Ford Dealership with costs over $11,000.

The contact owns a 2011 Ford Explorer. The contact stated that the low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked and the oil sending unit was damaged. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 122,000.

Mileage: 122,000

The contact owns a 2011 Ford Explorer. The contact stated that while driving approximately 35 MPH while turning right and exiting a ramp, then when idle a message stated "Low Oil Pressure" illuminated on the instrument panel. Shortly after the vehicle lost motive power. A certified mechanic inspected the vehicle and diagnosed that the camshaft sensor needed to be replaced. The vehicle was repaired. The failure reoccurred while test-driving the vehicle to determine if the repair was successful. The vehicle was re-examined and diagnosed that the water pump had failed causing the engine coolant and oil into the engine causing the engine to seize completely. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred them to the NHTSA Hotline. The approximate failure mileage was 152,000.

Mileage: 152,000

There are exhaust gases entering the vehicle cabin. This is primarily at startup, while sitting at idle in traffic and under acceleration. After visual inspection it appears to be coming from a cracked passenger side exhaust manifold. This is an obvious safety issue and I believe it should have been included in TSB 14-0130 but was told my VIN was not included.

The dash lights go off then it's says starting rebot. Air bag lights stay on. Check engine light on says miss firng. All Carfax report was forged. Dealer said needs new engine but was not told by seller. No one will fix it they say not worth the price for car. I over paid big time. Got lied too.

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s wife notified the contact, and the contact was able to coast the vehicle off the road. The contact then stated that he allowed the vehicle to cool down, restarted the vehicle, then coasted the vehicle to his residence. The vehicle was then towed to the dealer where it was diagnosed that the water pump failed and caused the coolant to leak into the engine and damaged the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 173,000.

Mileage: 173,000

Was driving down the highway and my car lost power and put me in a very dangerous situation. Looking into the issue, i found out the waterpump was damaged in which is inside the engine and extremely expensive repairs (3000) dollars or more but the engine has been compromised with alot of coolant into the oil. My car is down and im still paying on it so im in very tough situation and believe the manufacturer should fix this situation.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard a popping sound then the vehicle stalled. The contact then stated that he attempted to restart the vehicle; however, the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but not assistance was provided. The failure mileage was approximately 147,000.

Mileage: 147,000

While driving on a busy road. My ford explorer suddenly died. I was driving with my children. The water pump suddenly went bad causing my engine to seize. This is the second time that I have had to replace the water pump and in which I have almost been part of an accident. The repairs have been very very costly.

The electric power steering continuesly Fails. The chain driver water pump failed while driving almost causing an accident with me and my son.

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle stalled. The low coolant message was displayed. The contact was able to pull off to the side of the road. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic and the contact was informed that the engine had seized. The manufacturer was not contacted. The failure mileage was approximately 113,000.

Mileage: 113,000

Every time we put the car in park, it would not register that it was in park and warning kept flashing that said shift to park. We had to just turn off the car most of the time and sometimes wiggling the shifter would work any time the "Not in Park" sign comes on when I know the gear is in park. I believe this can cause serious damage to property or cause death since the vehicle can roll. I believe Ford Motor Co should own up and recall all vehicles for service much for This is a known problem that has been know to happen to 2011 Edge and Explorers. The switch in the console shifter tends to fail prematurely. If the light does not light up the computer thinks the car is NOT in Park and alarms go off. THIS NEEDS TO BE FIXED BY FORD THIS IS A SAFETY ISSUE

THE INTERIOR OF THE VEHICLE SMELLS OF SMOG/GAS AFTER JUST A FEW MINUTES OF DRIVING AND CAUSES HEADACHES FOR ME AND MY KIDS

DRIVING AT 35+ ENTERING ON RAMP MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON, THE LOW PRESSURE LAMP TOO AND AN ALARM SOUNDED. I CALLED A TOW TRUCK AND HAD IT TOWED TO (TOLD ME MY ENGINE WAS MILKY DESTOYED)TWO DEALEARS THEN TO FORD. THEY CALLED THIS MORNING AND SAID THE WATER PUMP WENT OUT CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ENGINE HAS TO BE REPLACED. THEY QUOTED $8,000.00. HAD TO GET A $10,000 LOAN. [TO REPLACE STEERING AND ENGINE] THIS IS THE FIRST ONE (IT SEEMS TO BE HEADED IN THE SAME DIRECTION BUT ONLY SOONER) *PLEASE HELP ME I CAN'T AFFORD THIS AGAIN**WHILE DRIVING ON THE HIGHWAY, MY POWER STEERING WENT OUT WITHOUT WARNING. I LOST ALL POWER STEERING AND THEN THE POWER STEERING ALARM CAME ON. TOOK IT TO FORD AND HAD THE POWER STEERING REPLACED AT A COST OF $1800.00. THEN, LESS THEN 2 WEEKS LATER WHILE DRIVING AT 40 MPH, THE POWER STEERING WENT OUT AGAIN. AND AGAIN, NO WARNING LIGHTS UNTIL THE POWER STEERING WEN OUT. FORD SAID IT WAS BECAUSE MY TIRES HAD LOW TREAD AND I NEEDED TO REPLACE MY FRONT TIRES, WHICH WE HAD THEM DO. 8 MONTHS AGO, THE TRANSFER CASE WENT OUT AND HAD TO BE REPLACED ALSO WHEN PLACED IN PARK VEHICLE SHUT OFF COMPLETELY SHOWING A LOW PRESSURE OIL LAMP. HAPPENED IN MY FIRST ENGINE NOW IT'S HAPPENING IN THIS NEW ONE AND ITS NOT 2YRS OLD YET JUST GOT THE NEW ENGINE MAY/ JUNE OF 2019. THE FIRST ENGINE WASN'T 10 YEARS OLD . THE FIRST ENGINE ALL THIS HAPPENED APPROXIMATELY BETWEEN 2016 AND 2019 ONGOING UNTIL 2019 I GUESS THE WATER PUMP GAVE UP.O1 O1 2020 FOR THE SECOND ENGINE ON THE SAME COURSE AS THE FIRST

Mileage: 90,000

DRIVING AT 35 MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON AND AN ALARM SOUNDED. WE CALLED A TOW TRUCK AND HAD IT TOWED TO FORD. THEY CALLED THIS MORNING AND SAID THE WATER PUMP WENT OUT CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ENGINE HAS TO BE REPLACED. THEY QUOTED $8,000.00. 8 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, MY POWER STEERING WENT OUT WITHOUT WARNING. I LOST ALL POWER STEERING AND THEN THE POWER STEERING ALARM CAME ON. TOOK IT TO FORD AND HAD THE POWER STEERING REPLACED AT A COST OF $1800.00. THEN, LESS THEN 2 WEEKS LATER WHILE DRIVING AT 40 MPH, THE POWER STEERING WENT OUT AGAIN. AND AGAIN, NO WARNING LIGHTS UNTIL THE POWER STEERING WEN OUT. FORD SAID IT WAS BECAUSE MY TIRES HAD LOW TREAD AND I NEEDED TO REPLACE MY FRONT TIRES, WHICH WE HAD THEM DO. 8 MONTHS AGO, THE TRANSFER CASE WENT OUT AND HAD TO BE REPLACED.

Mileage: 178,000

WHILE DRIVING WITH MY 3 YOUNG KIDS ON A BUSY ROAD, MY WATER PUMP FAILED AND CATASTROPHICALLY DAMAGED MY ENGINE. MY CAR TURNED OFF WHILE DRIVING, WITH NO WARNING. WE WERE ALMOST INVOLVED IN A HORRIBLE CAR ACCIDENT BECAUSE OF THIS. THE CAR BEHIND ME HAD TO MAKE AN ABRUPT STOP. HAD HE HIT MY CAR, WE WOULD HAVE SPUN BECAUSE OF THE FORCE. THE WATER PUMP FAILS AND BECAUSE IT'S INSIDE THE ENGINE, IT DAMAGES THE ENGINE IN SECONDS WITHOUT PRIOR WARNING. THIS TYPE OF PROBLEM PUTS PEOPLE'S LIVES IN DANGER, ESPECIALLY THOSE OF KIDS. LEAVES YOU STRANDED IN THE MIDDLE OF A HIGH TRAFFIC STREET. WITHOUT WARNING THERE IS NO WAY WE CAN PREVENT PUTTING OUR LIVES IN DANGER THIS WAY. FORD STATES THAT WATER PUMPS SHOULD LAST THE LIFE OF THE ENGINE AND ITS MANUAL DOESN'T STATE THAT THE WATER PUMP NEEDS TO BE REPLACED AFTER CERTAIN MILES. REPAIR SHOP IS QUOTING 6,000 FOR A NEW ENGINE.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE OVERHEATED AND LOSS MOTIVE POWER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS DESIGNED, THE WATER PUMP WAS PLACED ON THE INSIDE OF ENGINE. THE CONTACT STATED THAT WHEN THE WATER PUMP FAILED, COOLANT ENTERED THE ENGINE WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. JEFFERSON MOTOR CO INC, LOCATED AT 141 LEE ST, JEFFERSON, GA 30549, (706)367-5217, WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF $8,000. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

WHEN DRIVING ON THE HIGHWAY AND MY VEHICLE REACHES 50MPH, I EXPERIENCE HESITATION AND/OR A PUTTING SENSATION THAT CONTINUES UNTIL I ACCELERATE TO 60MPH OR DROP TO 49MPH OR BELOW. WHEN I TOOK THE VEHICLE TO KOONS FORD OF BALTIMORE FOR SERVICE, THEY DETERMINED THAT THE PROBLEM STEMS FROM THE FACT THAT OIL HAS BEEN SEEPING INTO MY AIR INTAKE SYSTEM AND SATURATING MY AIR FILTER. I WAS TOLD THAT IT IS DUE TO THE DESIGN FLAW ON THE FACTORY INSTALLED VALVE COVER GASKET. I LEARNED THAT THE ISSUE OCCURS ON SEVERAL FORD VEHICLES INCLUDING 2011-2013 EXPLORERS AS THE DEFECTIVE VALVE COVER WAS USED ON THOSE MODELS AT THE TIME THE VEHICLES WERE MANUFACTURED. IN ORDER TO CORRECT THE PROBLEM I WOULD NEED TO HAVE THE EXISTING VALVE COVER REPLACED WITH A NEWLY DESIGNED VALVE COVER THAT WAS SPECIFICALLY CREATED TO RESOLVE THE OIL LEAKAGE/OIL SEEPAGE ISSUE. MY AFTERMARKET WARRANTY WILL NOT COVER THE REPAIRS AS THEY DEFINE THE REPLACEMENT PART AS "BETTERMENT" TO THE VEHICLE OR INSTALLATION OF AN UPGRADED PART. ACCORDING TO THE SERVICE ADVISOR AT KOONS, THE VALVE COVER INSTALLED WHEN THE VEHICLE WAS MANUFACTURED IS OBSOLETE AND WOULD NOT RESOLVE THE ISSUE EVEN IF IT WERE STILL AVAILABLE. I MUST HAVE THE NEWLY DESIGNED VALVE COVER INSTALLED IN ORDER TO PREVENT FURTHER DAMAGE, STOP THE OIL FROM SEEPING IN AND AROUND THE AIR INTAKE SYSTEM AND THROTTLE BODY AND TO ALSO PREVENT CONTAMINATION OF THE MASS AIRFLOW SENSOR. THE COST FOR THE REPAIRS IS APPROXIMATELY $700. I CONTACTED THE FORD CORPORATE OFFICE AND LEARNED THAT THEY COULDN'T OR WOULDN'T BE OF ANY ASSISTANCE. THE CUSTOMER SERVICE REPRESENTATIVE AT THE CORPORATE HEADQUARTERS ADVISED ME TO FILE A COMPLAINT WITH NHTSA.

Mileage: 135,900

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JONES FORD CASA GRANDE (1932 N PINAL AVE, CASA GRANDE, AZ 85122, (520) 836-3100) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS MIXING WITH THE OIL. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE POWER STEERING WAS LOCKING CONSISTENTLY, AND THE INTERLOCK AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS REPAIRED AGAIN. THE CONTACT STATED THAT THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE GEARS AND ALIGNMENT WERE RESET. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DETERMINED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE FUEL FILTER NECK ASSEMBLY ALSO NEEDED TO BE REPLACED. THE EVAPORATOR CANISTER WAS REPLACED AND THE TECHNICIAN INFORMED THE CONTACT THAT THE FUEL TANK WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE FUEL TANK WAS NO LONGER MANUFACTURED BY FORD. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE WAS SLUGGISH AND LOST POWER. ALSO, THE BRAKES AND STEERING BECAME INOPERABLE AND THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS WERE ILLUMINATED. THE CONTACT ALSO HEARD AN ABNORMAL CRANKING NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WATER PUMP FAILED AND OIL WAS IN THE COOLANT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 131,000.

Mileage: 131,000

I HAVE HAD THIS TRUCK FOR RUFFLY 3YRS. WHEN I FIRST BOUGHT THE CAR SOMETHING WAS WRONG WITH IT IMMEDIATELY.... I WAS DRIVING TO THE MAIL BOX AFTER GETTING HOME FROM ABOUT A 30MIN TRIP. THE WHOLE CAR CUT OFF LIGHTS WERE DIM IN THE CAR, STEERING HAD LOCKED VERY HARD TO TURN... AUTOMAX IN KILLEEN TOOK THE CAR IN FOR SERVICE. HAD THE NEW PURCHASED TRUCK FOR A MONTH AND 2 DAYS. THEIR SERVICE TEAM TOLD ME IT WAS THE BATTERY. I FELT OTHER WISE AND NO LONGER WANTED THE CAR. BUT OF COURSE BY THIS TIME ALL PAPERWORK HAD WENT THROUGH TO THE BANK......DROVE THE TRUCK FINE FOR ABOUT 8MONTHS, THEN BROKE DOWN THE SAME WAY AS THE VERY FIRST TIME BUT ON A BRIDGE THIS TIME...... THIS TIME AROUND I WAS TOLD IT WAS THE ENGINE, GOT A SECOND OPINION, SAID PERSON SAID WATER PUMP. I FIXED THE WATER PUMP. NOW GUESS WHAT??? ITS ACTUALLY THE ENGINE.... I AM BLOWN AWAY BY HOW MANY PROBLEMS I HAVE HAD WITH THIS FORD EXPLORER..... I THOUGHT I WAS MAKING A GREAT PURCHASE GOING WITH A FORD. THIS TRUCK SAT IN THE DRIVEWAY FOR A YEAR WHILE IN NURSING SCHOOL..... I AM LOST AND AT MY WITS END..... WHEN I LOOK FOR RECALLS ALL I AM SEEING IS SUSPENSION ISSUES OR TOWING.... WHEN I TALK TO MECHANICS THEY SAY THESE MODELS ARE KNOW FOR BAD ENGINES, THUS IS ANOTHER REASON WHY THE 2011 FORD EXPLORER ENGINES ARE MORE EXPENSIVE..... I AM LOOKING FOR HELP. HAS ANYONE ELSE HAD THESE SAME ISSUES. I OWE 14000 STILL ON THIS TRUCK AND HOW COULD IT NEED A NEW ENGINE ALREADY?

Mileage: 79,000

MY 2011 FORD EXPLORER WAS IN MOTION ON A CITY STREET WHEN THE WATER PUMP IMMEDIATELY FAILED. THIS HAPPENED WITHOUT WARNING. THERE WERE NO CHECK ENGINE LIGHTS OR WARNING SIGNS. MY TEMPERATURE GAUGE SHOT UP AND MY ENGINE SEIZED. THE ENGINE IS UNABLE TO BE TURNED ON AT THIS TIME.

Mileage: 135,000

"2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL" ACCIDENT OCCURRED ON MAY 14, 2019 AT HOUSTON, TEXAS I SLEPT OFF WHILE DRIVING AND RAN INTO ANOTHER VEHICLE WHO STOPPED AT A STOP LIGHT WAITING FOR THE GREEN LIGHT TO TURN ON. I WAS NOT ABLE TO STOP AT THE STOP LIGHT BECAUSE I SLEPT OFF BECAUSE OF CARBON MONOXIDE POISONING. I HAD NO REASON TO EXPERIENCE SUCH. I WAS ALSO, CONSTANTLY SMELLING FUEL COMING INTO MY 2011 FORD EXPLORER. THE CAR I RAN INTO AND MINE WERE SERIOUSLY DAMAGED. THE POLICE CAME AND WROTE A REPORT ON THE ACCIDENT. ON TWO DIFFERENT MORE OCCASIONS, SAME THINGS HAPPENED TO ME, BUT LUCKILY I DID NOT RUN INTO ANY OTHER CAR OR DAMAGE MY CAR. IT WAS AT THIS JUNCTURE THAT I STARTED TALKING WITH FRIENDS AND FAMILY MEMBERS ABOUT MY REPEATED SAD EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND WAS INFORMED BY ONE OF MY FAMILY MEMBERS THAT THERE WAS A NATIONWIDE RECALL ON FORD EXPLORER BECAUSE OF CARBON MONOXIDE POISONING CONCERNS. I DIRECTLY VERIFIED AND DISCOVERED IT WAS TRUE. I THEN WASTED NOT TIME TO CALL, MAC HAIK FORD MOTOR COMPANY, HOUSTON, TEXAS AND COMPLAINED ABOUT MY EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND QUESTION WHY I WAS NOT ON TIME, OFFICIALLY INFORMED ABOUT THE 2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL. THEY APOLOGIZED AND ASKED ME TO BRING IN MY VEHICLE TO BE FIXED FREE OF CHARGES. I TOOK MY VEHICLE TO MAC HAIK, WHERE THE FIXED ONLY THE RECALLS AND NOT THE OVER FIVE THOUSAND DOLLARS BODY AND INTERNAL DAMAGES MY VEHICLE SUSTAINED. MY QUESTION NOW IS HOW CAN I GET FORD MOTOR COMPANY TO FIX MY DAMAGED VEHICLE AND THE OTHER VEHICLE I RAN INTO BECAUSE OF THE EFFECTS OF CARBON MONOXIDE POISONING WHICH I SUFFERED WHILE DRIVING MY 2011 FORD EXPLORER, FREE OF CHARGES? *TT *TR CONSUMER STATED CAR WAS REPAIRED, FREE OF CHARGE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 223,550

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED, FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, NC 29485) FOR AN EVALUATION AND IT WAS DETERMINED THAT IT WAS PERFORMING ACCORDING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *BF *AS

Mileage: 135,000

ENGINE DAMAGE DUE TO OVERHEATING. REGULAR AND REQUIRED OIL CHANGES ARE DOCUMENTED AND IMPLEMENTED AS SCHEDULED. NO OTHER ENGINE OR VEHICLE MALFUNCTIONS DURING THE COURSE OF OWNERSHIP, EXCEPT REGULAR OIL CHANGES AND TIRE REPLACEMENT. HOWEVER, ON MAY 15, 2019, VEHICLE SENSOR NOTIFIED OIL CHANGE NEEDED. FIVE DAYS LATER VEHICLE STALLED AT LOCAL MOTEL DUE TO DECREASED POWER, ROCKING MOTION OF CAR AND LUCKILY WE WERE ABLE TO SLOWLY TURN INTO LOCAL HOTEL TO CUT OFF ENGINE AND GET TO SAFETY. AFTER 2 HOURS OF LETTING VEHICLE SET AND COOL DOWN, LOCAL MECHANIC, CHECKED AND SAID WE HAD ENOUGH OIL IN VEHICLE AND NOT SURE WHAT HAPPENED. WAS ABLE TO DRIVE VEHICLE HOME, WITH NO SENSORS ON DASHBOARD ALERTING US TO ANY FURTHER PROBLEMS. THREE DAYS LATER, WITH NO VISIBLE SENSORS FLASHING, CAR BEGAN TO EXHIBIT ROCKING MOTION NOT SPUTTERING MOTION AS I BEGAN TO PULL OUT IN FOUR-WAY INTERSECTION, AND APPROACHING TRAFFIC HEADING MY WAY. THEN SUDDENLY, CAR REGAINED POWER AND WAS ABLE TO CONTINUE TO PROPER LANE AS IF NOTHING WAS WRONG. AFTER TRAVELING ANOTHER 1.6 MILES, CAR JUST STARTING LOSING POWER, CHECK ENGINE, LOW OIL PRESSURE LIGHT, TEMPERATURE LIGHT WARNING ALL APPEARED SUDDENLY. I WAS ABLE TO DRIFT IN MIDDLE LANE IN FRONT OF DEALERSHIP WHERE VEHICLE WAS PURCHASED. I IMMEDIATEDLY TURNED VEHICLE OFF AND WALKED TO DEALERSHIP TO GET HELP IN MOVING VEHICLE OFF THE ROAD. AFTER 3DAYS OF WAITING, DUNCAH DEALERSHIP IN CHRISTIANSBURG, VA, NOTIFED US THAT HEAD GASGET WAS CRACKED AND OVER 7,000 REPAIR BILL WAS NEEDED TO FIX ENGINE REPAIR. AS NOTED BEFORE NO MAJOR PROBLEMS HAS EVER BEEN REPAIRED OR REPLACED REGARDING THIS VEHICLE. DURING THE TWO INCIDENTS REGARDING THE VEHHICLE LOSING POWER, WITHOUT NO VISIBLE VEHICLE SENSOR NOTIFICATIONS IS OF GREAT CONCERN TO US REGARDING OUR SAFETY IN DRIVING OUR VEHICLE. THANKFULLY, WE WEREN'T ON A MAJOR HIGHWAY.

Mileage: 178,805

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE THE CONTACT'S WIFE WAS DRIVING 35-40 MPH, THE ENGINE BEGAN TO SHUDDER. THE CONTACT'S WIFE DROVE INTO A PARKING LOT AND THE ENGINE SHUT OFF. AN INDEPENDENT MECHANIC ARRIVED AT THE SCENE AND DIAGNOSED THAT COOLANT LEAKED INTO THE ENGINE AND THE ENGINE BLOCK OR HEAD WAS CRACKED. THE CONTACT CALLED WILLOW BROOK (7301 KINGERY HWY, WILLOWBROOK, IL 60527, (630) 986-5000) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL FUME ODOR WAS INSIDE THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND RECOMMENDED TO REPAIR THE EXHAUST SYSTEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY WHILE DRIVING ON THE HIGHWAY. CONSUMER STATED VEHICLE STALLED AND COULD NOT TURN THE STEERING WHEEL. THE CONTACT LOST CONTROL AND SWERVED WILDLY, BUT MANAGED TO PULL THE VEHICLE OVER ONTO THE SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GENE LANGLEY FORD (3500 EASTEND DR, HUMBOLDT, TN 38343, (731) 784-9311) WHERE IT WAS DIAGNOSED THAT A NEW MOTOR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 130,575. *BF*JB

Mileage: 130,575

CAR TURNED OFF AS I WAS SLOWING DOWN FOR A TRAFFIC LIGHT. PANEL READ " NO POWER TO ENGINE" OR SOMETHING TO THE EFFECT. WAS NOT ABLE TO TAKE A PHOTO OF PANEL DUE TO I WAS CAUGHT IN TRAFFIC WITH CARS BEHIND ME.

Mileage: 89,290

MY 2011 FORD EXPLORER ONLY HAS 104K MILES. IN OCTOBER OF 2018 THE CAR REPEATEDLY SHUT OFF WHILE DRIVING HOME FROM WORK WITH NO INDICATION THAT ANYTHING WAS WRONG. THE NEXT DAY IT HAPPENED AGAIN, WHEN I GOT IT TO FINALLY TURN BACK ON THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN TO BE CHECKED AND WAS TOLD THE ANTIFREEZE HAS SPILLED INTO THE ENGINE AND WE WOULD NEED TO REPLACE THE ENTIRE ENGINE! I BOUGHT THIS CAR BRAND NEW AND HAVE HAD NUMEROUS PROBLEMS INCLUDING THE STEERING LOCK RECALL AS WELL AS NEEDING THE RADIATOR REPLACEMENT IN THE FIRST 3 MONTHS OF MY PURCHASE. ALSO, NO INDICATION PRIOR TO THOSE INCIDENTS EITHER! I CURRENTLY HAVE THIS CAR SITTING IN MY DRIVEWAY AND NO ANSWERS FROM FORD. THE COST TO FIX IS OVER 6K! I NOTICED A RECALL BEING ISSUED FOR THIS PROBLEM, HOWEVER MY MODEL CAR IS NOT INCLUDED! THIS SHOULD INCLUDE ALL FORD VEHICLES.

Mileage: 104,000

WAS DRIVING THE CAR AND AS SOON AS WE PULL IN THE PARKING LOT THE ENGINE LIGHT CAME ON AND THE CAR WON'T MOVE. IT WAS TOWED TO FORD MECHANIC AND THEY SAID THE WATER PUMP WAS FAULT WHICH MADE THE COOLANT TO ENTER THE ENGINE HENCE MESSING UP THE ENGINE AND I NEEDED TO REPLACE THE ENGINE. IT COST ME ARMS AND LEGS TO FIX THE ENGINE. FORD NEED TO RECALL WATER PUMP FAILURE WHICH IS LEADING TO COSTLY FIXING OF THE ENGINE. THE ROOF WAS ALSO LEAKING AND THE WATER WAS DRIPPING THROUGH BACK SEAT BELT. TODAY I WAS PULLING OFF THE PARKING THE POWER STEERING FAULT LIGHT CAME ON , AND IT WAS HARD TO TURN THE STEERING . THIS CAR HAS A LOT IF PRBLEMS .

Mileage: 100,000

WE WERE TRAVELING I-26 FROM SC BACK INTO NC AFTER THANKSGIVING. MY CAR DINGED AND SAID COOLANT TEMP WAS TOO HIGH. THANKFULLY I WAS RIGHT AT A REST AREA AND IMMEDIATELY PULLED IN AND TURNED OFF THE CAR. TRIED ADDING COOLANT AND IT POURED OUT THE BOTTOM. HAD MY EXPLORER TOWED TO MY MECHANIC. TURNS OUT THE WATER PUMP BLEW. IN MOST CASES A WATER PUMP REPLACEMENT IS NOT A BIG DEAL. EXCEPT WHOEVER DESIGNED THIS ENGINE WAS NOT THINKING BECAUSE THE WATER PUMP IS INSIDE THE ENGINE. SO EVEN TO REPLACE THE WATER PUMP (A PART COSTING LESS THEN $200), THE LABOR MAKES IT AT CLOSER TO $1500. BUT, ALSO, BECAUSE THE WATER PUMP IS INSIDE THE ENGINE, WHEN IT BLEW, COOLANT AND WATER WENT INTO MY ENGINE CAUSING ENGINE FAILURE, MEANING THE WHOLE ENGINE NOW NEEDS TO BE REPLACED. SO A CAR WITH 71,000 MILES ON IT NEEDS A WHOLE NEW ENGINE BECAUSE OF A WATER PUMP. I AM THANKFUL I WAS IN A POSITION TO PULL OVER IMMEDIATELY, BECAUSE IF THE ENGINE HAD GONE OUT ON THE BUSY INTERSTATE, THAT COULD HAVE BEEN A TERRIBLE CRASH. IF A WATER PUMP CAN CAUSE ENGINE FAILURE, THAT IS NOT A CAR I WANT TO BE IN WITH MY CHILDREN. DANGEROUS NOT ONLY TO US, BUT TO OTHERS TRAVELING NEAR US. FORD NEEDS TO RETHINK THIS DESIGN. NOT ONLY IS IT COSTLY TO REPAIR, BUT MORE IMPORTANTLY IT CAN BE VERY DANGEROUS.

Mileage: 71,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VALVE COVER WAS ALLOWING OIL TO TRAVEL THROUGH A TUBE INTO THE AIR FILTER. THE DEALER (TOWNSEND SALES AND SERVICE, 340 MAIN ST, TOWNSEND, MA 01469) STATED THAT FORD REDESIGNED THE VALVE COVER, WHICH WOULD ELIMINATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

I WAS DRIVING DOWN THE HIGHWAY THEN ALL OF THE SUDDEN THE TRUCK OVERHEATED AT 65 MPH I GOT OFF AT THE NEXT EXIT AND STOP THE TRUCK NEXT THING I NOTICE IS SMOKE COMING FROM THE HOOD THEN I CALL A TOW TRUCK TO GO TO A LOCAL SHOP NOW THE MECHANIC SAY I NEED A NEW ENGINE,I DONT HAVE THE MONEY TO PAY FOR A NEW ENGINE AND THE LABOR THE TRUCK IS NOT EVEN PAY OFF YET, UNBELIEVABLE, NOW THAT I READ UP ON THIS THIS HAPPEN TO MANY OTHER PEOPLE THIS IS A COMMON PROBLEM THAT HASN'T BEEN RECALL YET SMH

Mileage: 77,802

I WAS DRIVING MY 2011 FORD EXPLORER (65,000 MILES) WHEN I SUDDENLY LOST ALL POWER TO MY GAS, BREAK AND STEERING WHEEL. LUCKILY I WAS GOING CLOSE TO 10-15 MILES PER HOUR AND I MANAGED TO VEER ONTO SOMEONE'S LAWN AND HIT THE EMERGENCY BREAK. I WAS TOLD THAT THERE WAS OIL LEAKING INTO THE ENGINE THAT CAUSE A COMPLETE ENGINE FAILURE. NO SENSORS WENT OFF PRIOR TO THE INCIDENT AND I HAVE ONLY GOTTEN MY CAR REPAIRED AT THE FORD DEALERSHIP.

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ALTERNATOR ASSEMBLY AND THE SERPENTINE BELT. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER. THE CONTACT HAD TO COAST THE VEHICLE SLOWLY TO BE PARKED AT THE CONTACT'S RESIDENCE. THE DEALER (BERGEY'S FORD, 700 N BETHLEHEM PIKE, AMBLER, PA 19002, (215) 793-3700) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE MANUFACTURER INDICATED THAT THERE WAS NO WARRANTY, RECALL, OR MANUFACTURER CAMPAIGN; THEREFORE, NO SOLUTION WAS OFFERED OTHER THAN THE DEALER DIAGNOSING AND REPAIRING THE VEHICLE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

ITS A KNOWN FACT THAT WHILE DRIVING, THE WATER PUMPS SUDDENLY BREAK WITH NO PRIOR WARNING/SYMPTOM. FLUIDS MIX AS A RESULT, CONTAMINATED FLUIDS MANDATE COMPLETE ENGINE REPLACEMENT . FORD MOTOR CO. WILL NOT ASSUME ANY RESPONSIBILITY OR OFFER ONE BIT OF ASSISTANCE FOR REPAIR COSTS WHEN DEALERSHIPS COULD HAVE OFFERED WATER PUMP REPLACEMENT AS A PREVENTATIVE MAINTENANCE ITEM. DEALERSHIP IS NOW ASKING ME FOR $7100.00 TO REPLACE ENGINE WHEN THIS ALL COULD HAVE BEEN CIRCUMVENTED WITH A SIMPLE MAINTENANCE RECOMMENDATION FROM THE DEALERS WHO KNOW THIS IS GOING TO HAPPEN. VEHICLE WAS PURCHASED PRE-OWNED FROM A FORD DEALER WITH A FORD 100,000 MILE EXTENDED WARRANTY (WHICH EXPIRED AS OF MY LAST OIL CHANGE) AND I AM STILL PAYING OFF THE VEHICLE ITSELF. FORD HAD THE AUDACITY TO SAY "YOU CAN APPLY FOR A FORD CREDIT CARD TO PAY FOR YOUR ENGINE" WHEN I TOLD THEM THAT $7,100.00+ TAX IS CURRENTLY OUTSIDE OF MY LUMP SUM CURRENT BUDGET PARAMETERS. FORD ASSUMES NO LEVEL OF ACCOUNTABILITY FOR THESE POORLY MANUFACTURED CARS AND THE CONSUMERS WHO PURCHASE THEM ARE SHEER VICTIMS. NEVER WILL ANOTHER FORD BE PURCHASED WITHIN MY FAMILY AGAIN IF THEY DO NOT STEP UP TO THE PLATE AND OFFER SOME FORM OF ASSISTANCE FOR THIS ALL TOO COMMON MALFUNCTION.

Mileage: 104,000

2011 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE ENGINE OVER HEATED AND FAILED WITHOUT WARNING. THE WATER PUMP FAILED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT FELT SLEEPY, NAUSEOUS, WEAK, DIZZY, AND CONFUSED. THE CONTACT PULLED THE VEHICLE OVER TO REST. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER, AND TO STAY OUT OF THE VEHICLE AS SOON AS POSSIBLE. THE CONTACT CALLED FOOTHILLS AUTOMALL AT (509) 324-8200 (LOCATED AT 202 E NORTH FOOTHILLS DR, SPOKANE, WA 99207) WHERE IT WAS CONFIRMED THAT A RECALL WAS ASSOCIATED WITH THE YEAR, MAKE, MODEL VEHICLE. THE CONTACT WAS REFERRED TO GUS JOHNSON FORD AT (509) 924-1000 (LOCATED AT 8300 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212) WHERE AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. A FEW MINUTES LATER, THE LOW OIL PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED, AND ALSO THE WATER PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

MY VEHICLE HAS STRONG EXHAUST FUMES COMING IN IT AS I DRIVE WHICH MAKES ME LET DOWN WINDOWS TO RECEIVE FRESH AIR.I TOOK IT TO THE FORD DEALER AND THEY WOULDN'T FIX IT BUT THEY HAD POLICE EXPLORERS THERE FIXING THE SAME PROBLEM.

I HAVE 2011 FORD EXPLORER, WHICH I TAKE INTO THE LOCAL FORD DEALERSHIP FOR MAINTENANCE REGULARLY. I HAVE HAD ME EXPLORER A LITTLE OVER 2 YEARS. EVER SINCE I PURCHASED MY EXPLORER AND I WOULD TAKE IT IN FOR MAINTENANCE, I WOULD TELL THEM I SMELL EXHAUST FUMES ON THE INSIDE OF MY VEHICLE. ONLY ONCE DID THEY CHECK IT FOR ME. AT THAT TIME, THEY SAID THE GUY COULDN'T SMELL ANYTHING. WELL, TODAY 8-24-17, I HAD TO TAKE IT IN FOR ANOTHER ISSUE. MY EXPLORER ENGINE WOULD COMPLETELY SHUT OFF WHEN I WOULD DECELERATE. NEEDLESS TO SAY THAT WAS A SERIOUS ISSUE WHILE DRIVING...THEY ARE REPAIRING TODAY. BUT, I ALSO ASK THEM TO CHECK FOR EXHAUST SMELLS ONCE AGAIN. WELL TODAY, I GUESS SOMEONE SMELLED THE EXHAUST BECAUSE THEY TOLD ME THEY COULD FIX IT AT A COST OVER $200.00. SAID IT WAS AN UPDATE FOR THE EXHAUST MODULE OR SOMETHING LIKE THAT. I HAVE AN ISSUE WITH PAYING THAT, SINCE I KNOW THAT THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS VERY ISSUE WITH MY MODEL OF FORD EXPLORER AND THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD TO RESOLVE THIS ISSUE. THE REASON I KNOW THIS IS BECAUSE WHEN THEY INITIALLY SAID THEY DIDN'T SMELL ANYTHING I GOOGLED TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND THEY DID. WHEN I ASK THE DEALERSHIP TODAY WHY I WOULD HAVE TO PAY THAT, THEY SAID BECAUSE MY VEHICLE IS NOT A POLICE VEHICLE AND THERE IS NO RECALL ON MY VEHICLE FOR THE EXHAUST PROBLEM. SO, I GUESS IF MY VEHICLE WAS A POLICE VEHICLE, IT WOULD BE REPAIRED BY FORD FOR FREE. POINT BLANK, I WOULD LIKE MY 2011 FORD EXPLORER REPAIRED BY FORD AT NO COST TO ME FOR THE EXHAUST PROBLEM.

STRONG FUME / EXHAUST SMELL IS PRESENT WHEN ACCELERATING ONTO THE HIGHWAY WITH THE A/C IN EITHER RECYCLE MODE OR NORMAL MODE. LIGHTHEADEDNESS CAN BE PRESENT AT TIMES ASSOCIATED WITH ACCELERATING THE VEHICLE. THIS EXHAUST SMELL HAS BEEN PRESENT FOR SEVERAL YEARS, AND DOESN'T SEEM TO GO AWAY OR CHANGE.

Mileage: 163,000

EXHAUST LEAKING INTO CABIN FROM BROKEN HEADER HAS BEEN LIKE THIS SINCE 2012 FORD DID NOTHING HARD ACCELERATION CABIN SMELL IS VERY STRONG

Mileage: 8,000

SMELL OF EXHAUST FUMES INSIDE THE CABIN WHEN ACCELERATING HARD (IE, TO MERGE ON THE FREEWAY ETC). HAVE NOTICED THE ISSUE SINCE WE FIRST BOUGHT IT (USED) IN 2013).

Mileage: 38,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, LEVITTOWN FORD LLC 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, WHERE IT WAS DETERMINED THAT EXHAUST FUMES WERE PRESENT IN THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A LITIGATION WAS CURRENTLY PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 11/13/17 *BF UPDATED 11/16/2017*JS

Mileage: 35,000

GOT MY EXPLORER NEW IN 2011 HAD EXHAUST FUMES COMING IN TO CABIN TOOK TO DEALER 3 TIMES FOR THAT PROBLEM HAPPENS WHEN ACCELERATING OVER 3000 RPM STRONG ODOR COMES INTO CABIN. DEALER TOLD ME NOTHING WAS WRONG WITH VEHICLE. THEY SAID WAS BECAUSE IT WAS NEW EVENTUALLY WOULD CLEAR UP...TIRED OF BEING STONEWALLED BY FORD ON THIS ISSUE. PLEASE TAKE ACTION ON OUR BEHALF YOU HAVE THE POWER TO FORCE FORD TO FIX THIS ISSUE AND MAKE IT SAFE FOR ME AND MY FAMILY TO USE THIS SUV SAFELY. WE CANT AFFORD TO GET A DIFFERNT VEHICLE AT THIS TIME. PLEASE TAKE QUICK ACTION ON THIS MATTER I DONT WANT PASS OUT BEHIND THE WHEEL OF THIS TRUCK...

Mileage: 3,500

CAR WAS FINE THEN ALL OF A SUDDEN OVER HEATING SIGN WENT ON IN THE CAR . I PULLED OVER ON THE FREEWAY CALLED A TOW TRUCK BECAUSE I WAS TOLD NOT TO DRIVE THE CAR. I HAD IT TOWED TO MY HOUSE HAD A PROFESSIONAL MECHANIC LOOK AT IT AT MY HOUSE I WAS THEN TOLD THAT THERE WAS A LEAK AND THE WATER TANK WAS NOT HOLDING WATER BECAUSE OF IT. THE NEXT DAY I WENT TO MY CAR I TURNED IT ON AND CHECK ENGINE LIGHT WAS ON. I THEN TURNED OFF THE CAR CAUSE I DID NOT WANT TO CAUSE ANYMORE DAMAGE. THE MECHANIC CAME BACK TO MY HOUSE AND TOLD ME IT WAS NOW LEAKING WATER AND OIL TO TAKE IT IN RIGHT AWAY. I HAD NO PREVIOUS PROBLEMS WITH MY CAR UNTIL THAT POINT. I TAKE IT TO THE DEALER THEY TELL ME THAT IT WAS AN INTERNAL PROBLEM WITHIN THE ENGINE THAT I, THE DRIVER, COULD NOT HAVE KNOWN ABOUT UNLESS I WAS HAVING PREVIOUS PROBLEMS WITH THE CAR WHICH I WAS NOT. 230 DOLLARS LATER JUST TO TELL ME WHAT IS WRONG WITH THE CAR FORD IS TELLING ME THAT WATER GOT INTO THE ENGINE, TRANSMISSION, ALL OF THE FLUIDS AND PIPES. HOW DOES THIS HAPPEN WITH NO PREVIOUS PROBLEMS WITH THE CAR? I BELIEVE THIS ISSUE NEEDS TO BE RESOLVED I HAVE READ MANY REVIEWS ON THIS MODEL AND THIS ISSUE NEEDS TO BE RECALLED

Mileage: 93,000

I PURCHASED MY VEHICLE IN MARCH OF 2016. I FIRST HAD ISSUES WITH THE BRAKING SYSTEM. I HEARD SCREECHING AND WHIRRING AS I DROVE THE VEHICLE. NEXT, I HAD ISSUES WITH THE BATTERY, BATTERY ACID LEAKED ALL OVER THE BATTERY, CORROSION BUILT UP ON THE BATTERY. MOST RECENTLY, AFTER SERVICING MY VEHICLE, THE POWER STEERING LOCKED UP. THE COMPUTER READ THAT THERE WAS POWER STEERING FAULT. I DON'T UNDERSTAND HOW I WAS ABLE TO PURCHASE A VEHICLE OFF THE DEALERSHIP LOT WITH ALL OF THE ISSUES THAT THE VEHICLE HAD.

Mileage: 108,394

I FIRST BEGAN EXPERIENCING BRAKING AND BATTERY ISSUES 3 TO 4 WEEKS AFTER THE PURCHASE OF MY VEHICLE. I TOOK THE VEHICLE IN FOR SERVICING OF THE BRAKING AND BATTERY ISSUES. I WAS INFORMED BY THE SERVICE ADVISOR THAT I SHOULD RETURN THE VEHICLE TO DEALERSHIP FOR REPAIRS DUE TO THE MULTIPLE ISSUES WITH VEHICLE. AT THAT TIME, I LEARNED THAT THERE WAS LEAKAGE FROM THE UPPER PORTION OF THE ENGINE. THE DEALERSHIP ADDRESSES SOME BUT NOT ALL ISSUES RELATED TO THE VEHICLE. NEXT, I RECEIVED AN EMAIL FROM THE DEALERSHIP STATING THE VEHICLE WAS DUE FOR FACTORY RECOMMENDED SERVICING. I MADE AN APPT. THE NEXT DAY, THE LOW BATTERY LIGHT CAME ON. CALLED DEALERSHIP, NO RESPONSE. ONE AND A HALF WEEKS LATER, THE BATTERY WAS DEAD. CALLED TRIPLE A. BATTERY HAD BATTERY ACID AND CORROSION EVERYWHERE. A RED SOLUTION WAS SPRAYED ON THE BATTERY TO PREVENT LEAKAGE. BUT IT DIDN'T WORK THAT WELL. INFORMED DEALERSHIP AT THE TIME OF SERVICE, THAT THE POWER STEERING SERVICE LIGHT HAD COME ON. FIVE DAYS LATER, I COULDN'T TURN THE STEERING WHEEL. BOTH SERVICE ADVISORS STATED THAT VEHICLE SHOULDN'T HAVE BEEN PLACED ON LOT FOR SALE. I NO LONGER FEEL SAFE IN THIS VEHICLE. AS I HAVE TWO MINOR CHILDREN. THE DATE OF ONSET WOULD'VE BEEN 04/08/2016. THERE IS ANOTHER PHOTO, HOWEVER, THERE WAS NOT ENOUGH ROOM TO INCLUDE.

Mileage: 108,394

WENT TO GO DRIVE THE SUV WHILE DOING ONLY 25 MPH & IT WAS RAVING OUR 3-5 RPM. WHILE DRUG IN THE CITY

Mileage: 2

WE HAVE EXHAUST IN THE PASSENGER COMPARTMENT WHEN CLIMBING A HILL OR AT A TRAFFIC STOP WHEN THE ENGINE IS RUNNING, WE NOTICE THE PROBLEM WHEN UNDER ACCELARATION AND WHILE USING THE HEATER/AC. WILL OPEN THE WINDOW WHEN STOPPED WITH THE CAR IDELING TO LESSEN THE SMELL. HAVE COMPLAINED TO FORD BUT HAVE HAD NOTHING DONE. THERE IS A TECHNICAL BULLITEN ON THE VALVE COVER WITH A REPLACEMENT PART BUT FORD HAS NOT RECALLED IT AND WILL NOT FIX THE PROBLEM.

Mileage: 90,000

WHEN DRIVING THE VEHICLE ON THE HIGHWAY OR WHEN ACCELERATING THE INSIDE OF THE VEHICLE SMELLS OF ROTTING EGGS. FROM TIME TO TIME IT IS SMELT WHEN SITTING AT AND IDLING. THIS HAS BEEN AN ONGOING PROBLEM WITH OUR 2011 FORD EXPLORER.

Mileage: 97,000

STRONG ENGINE EXHAUST SMELL IN VEHICLE CABIN WHILE DRIVING, DURING ENGINE OPERATION ABOVE 3000-3500 RPM WITH WINDOWS CLOSED AND CLIMATE CONTROL ON. OUTSIDE AIR ON OR OFF SEEMS TO MAKE NO DIFFERENCE.

Mileage: 51,000

WHILE DRIVING AND ESPECIALLY AFTER, THERE IS A BURNING HAIR SMELL THAT IS IN THE CAR AND WHEN YOU STEP OUTSIDE THE CAR IT IS VERY STRONG IN THE ENGINE. UPON LEARNING OF THE CLASS ACTION LAWSUIT TOO LATE, IT HELPED MAKE SENSE WHY I WAS SMELLING THE "BURNT HAIR" SMELL WHEN I RAN THE HEATER AND/OR AC. THIS WAS ANYTIME I DROVE THE CAR WHETHER HIGHWAY DRIVING OR AROUND TOWN.

Mileage: 83,000

HAVE EXTENSIVE ENGINE DAMAGE DUE TO WATER PUMP FAILURE WITH NO WARNING! I WAS DRIVING MY VEHICLE DOWN A MAIN HIGHWAY AND ALL OF A SUDDEN THE "ENGINE COOLANT OVERTEMP" CAME ON THEN "LOW OIL PRESSURE" AND MY VEHICLE SHUT DOWN! I COULDN'T DRIVE THE VEHICLE. LUCKILY I DRIFTED TO SIDE OF THE ROAD SO THAT MY CAR COULD BE TOWED WITHOUT HAVING AN ACCIDENT! SHOP DETERMINED WATER PUMP FAILURE AND WATER LEAKED INTO MY ENGINE POOR ENGINE DESIGN ON FORDS PART) AND DESTROYED THE ENGINE WITH NO WARNING! NO ENGINE LIGHT CAME ON OR ANYTHING. PLEASE INVESTIGATE THIS. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME SITUATION. I CALLED FORD TO COMPLAIN BUT ALL THEY DID WAS TAKE DOWN MY COMPLIANT. THIS IS A SAFETY ISSUE BECAUSE I WAS DRIVING IN TRAFFIC AND THIS COULD HAVE CAUSED AN ACCIDENT. THE WHOLE CAR JUST SHUT DOWN! *TR

Mileage: 126,000

UPON HEAVY ACCELERATION SUCH AS WHEN PULLING ONTO A HIGHWAY, OR PASSING ANOTHER VEHICLE ON THE ROAD, AN EXHAUST/FUEL SMELL WILL ENTER THE VEHICLE AND BE VERY NOTICEABLE TO EVERYONE IN THE VEHICLE. THIS OCCURS MOSTLY WHEN THE AIR CONDITIONER IS ON, ON RECIRCULATION. MY WIFE (PRIMARY DRIVER OF THIS 2011 FORD EXPLORER) COMPLAINS OF A LOT OF HEADACHES AND I AM BEGINNING TO WONDER IF SHE IS GETTING CARBON MONOXIDE POISONING FROM DRIVING THIS VEHICLE DAILY. WE ARE GOING TO BUY A CO2 DETECTOR TO SEE IF THIS IS IN FACT TRUE.

Mileage: 44,000

MY 2011 FORD EXPLORER LOST POWER EVEN THOUGH THE ENGINE DID NOT DIE THERE WAS NO POWER WHEN PRESSING ON GAS PEDAL. THE YELLOW WRENCH LIGHT CAME ON THE PANEL. I TURNED THE IGNITION OFF AND WAITED A FEW MINUTES AND IT RESTARTED. I TOOK IT TO A DEALER AND THEY COULDN'T GET ANYTHING TO REGISTER. I PICKED THE CAR UP ANYD BEFORE I MADE IT HOME IT LOST POWER AGAIN. I TOOK IT BACK IN AND THEY STILL COULDN'T GET ANYTHING TO REGISTER. THEY REPLACED THE BA SENSOR FIR $500 SINCE MY AIR FILTER WAS DIRTY AND COULD BE THE CAUSE OF PROBLEM. A WEEK LATER THE CAR STOPPED AGAIN. IT HAPPENED AGAIN A FEW DAYS LATER AND THEN IT STALLED 4 TIMES IN ONE DAY AND THE ENGINE LIGHT CAME ON AND STAYED. I BORROWED A CODE READER AND THE CODE P2111 APPEARED. I GOOGLED THIS AND IT SHOWS THROTTLE BODY. EACH TIME I LOST POWER IT DID NOT DIE BUT RAN ROUGH. WHEN I RESTARTED IT WAS A LITTLE HESITANT TO START. AT FIRST IT HAPPENED WHEN I ACCELERATED AFTER GOING AT A LOW SPEED BUT THEN IT HAPPENED WHILE TRAVELING 70 MPH.

Mileage: 87,200

EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT WHEN THE AC IS RUNNING AT HIGHWAY SPEEDS AND AT ANY SPEED WHEN THE ENGINE IS TAXING IE GOING UP A STEEP GRADE.

Mileage: 83,000

BAD BURNING SMELL UNDER ACCELERATION TO HIGHWAY SPEED COMING FROM AIR VENTS. OIL WAS FOUND IN THE AIR FILTER HOUSING AND PIPING NEAR MASS AIR FLOW SENSOR.

Mileage: 56,000

LONG STORY SHORT, I PULLED OUT OF MY NEIGHBORHOOD GOT ABOUT A QUARTER OF A MILE DOWN THE ROAD. HEARD THE DRIVE BELT SQUEAL FOR ABOUT 15 SECONDS, FOLLOWED BY CHECK ENGINE LIGHT, AND EXTREME ENGINE KNOCK. THE VEHICLE WAS SHUT OFF IMMEDIATELY. THE CODES READ, CRANKSHAFT/CAMSHAFT CORRELATION BANK A SENSOR 1, THE SECOND CODE WAS ENGINE KNOCK. VEHICLE TOWED TO THE DEALER WERE THEY HAD 2 OF THEIR TOP TECHNICIANS LOOK AT THE VEHICLE AND THE BOTH REPORTED THE WATER PUMP HAD FAILED AND FILLED THE ENGINE UP WITH COOLANT WHICH CAUSE THE ENGINE TO EXPIRE. MY WIFE ONLY HAD THE TRUCK FOR 2 YEARS AND SHE'S VERY CAREFUL DRIVER. NO WOARNING SIGNS OF A FAILING WATER PUMP. JUST GOT BACK FROM A 7HR ROAD TRIP A WEEK BEFORE THE WATER PUMP FAILED AND THE ENGINE EXPIRED.

Mileage: 113,000

I WANT TO STATE THAT MY TRUCK DOES THE SAME THING AS REPORTED IN THIS PROBLEM. THE SMELLS GETS REAL BAD IN THE CABIN WHEN ENTERING HIGHWAY OR CROSSING VEHICLES NHTSA ACTION NUMBER: PE16008 COMPONENT(S): ENGINE AND ENGINE COOLING , STRUCTURE

I WAS LEAVING MY HOUSE PULLING A KAYAK TRAILER WITH ONE KAYAK ON IT, WENT ABOUT A HALF BLOCK AND THE ENGINE SLOWED DOWN AND THE FORD EXPLORER WOULD HARDLY MOVE. WAS ABLE TO GO AROUND THE BLOCK AND MAKE IT BACK TO MY DRIVEWAY. AFTER STOPPING AND RESTARTING THE PROBLEM WAS GONE. I HAD THE FORD EXPLORER TOWED TO THE DEALER WERE I BOUGHT IT, THEY CHECKED IT AND SAID IT DIDN'T SHOW A ERROR CODE ON THE COMPUTER AND DROVE IT TWICE AND COULD NOT MAKE IT HAPPEN SO THERE WAS NOTHING THEY COULD DO. I RESEARCHED THE PROBLEM AND FOUND OUT IT IS THE ELECTRONIC THROTTLE BODY AND THEY HAVE CHANGED OVER ONE MILLION OF THEM. BOTH YOU AND FORD ARE AWARE OF THE PROBLEM BUT A RECALL WAS NEVER ISSUED. ALSO ONCE THIS HAPPENS IT WILL HAPPEN AGAIN UNTIL THE PROBLEM IS FIXED. I HAVE A VEHICLE WITH 38 THOUSAND MILES ON IT THAT IS UNSAFE TO DRIVE AND CANNOT GET IT FIXED.

Mileage: 38,000

AFTER HARD ACCELERATION AND LET UP EXHAUST SMELL GETS IN THE COMPARTMENT TO THE POINT YOU HAVE ROLL THE WINDOWS DOWN TO CLEAR IT OUT FORD HAS TRIED TO FIX IT THEY HAVE A SERVICE.

Mileage: 52,000

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE THE CRUISE CONTROL WAS SET AT 58 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

UNDER HARD ACCELERATION I GET A STING ODOR IN THE CABIN. IT IS LIKE AN EXHAUST SMELL INSIDE THE CAR. IT ALWAYS DOES IT ABOVE 3500 RPM.

Mileage: 42,000

SINCE PURCHASING MY 2011 EXPLORER, I HAVE JUST REPLACE THE COOLANT FAN ON JUNE 20,2015. THIS IS THE SECOND TIME THE FAN HAS QUIT WORKING ENTIRELY AND CAUSED THE VEHICLE TO OVERHEAT AND REQUIRED IMMEDIATE REPLACEMENT. REQUESTED FORD TO REIMBURSE COST OF MOST RECENT REPAIR.

Mileage: 56,000

I SENT MY VEHICLE IN TWO MONTHS FOR TO BE FIX AT DREW FORD DEALERSHIP. THEY ALSO CORRECTED A RECALL ON THE POWERSTEERING FAULT. NOW THE FAULT IS BACK AND THE STEERING WHEEL IS IMMOVABLE OR EXTREMELY HARD TO MOVE. THEY ALSO CLAIM THIS WILL NOT FALL UNDER THE RECALL, BECAUSE IT HAS BEEN REMEDY THE FIRST TIME. I AM VERY UPSET WITH FORD, BECAUSE THIS CAN BE A 600-2000 DOLLAR REPAIR. POWER STEERING SHOULD NOT GO THIS FAST, MY CAR IS BARELY 4 YEARS OLD. I MAY HAVE TO TRADE IT IN FOR MORE RELIABLE VEHICLE LIKE A HONDA OR TOYOTA. I WANT TO SUPPORT AMERICAN COMPANIES. THIS EXPERIENCE LEFT ME WITH A BAD TASTE IN MY MOUTH. *TR

Mileage: 64,826

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE POWER STEERING AND COMPUTER FAILED. IN ADDITION, THE ENGINE, ABS, TRACTION CONTROL, AIR BAG, AND SECURITY SENSORS ILLUMINATED. THE DEALER ADVISED THE CONTACT TO RESET THE MASTER CONTROLS. THE VEHICLE ALSO EXHIBITED COMPUTER FAILURE. THE FIRMWARE WAS UPDATED MULTIPLE TIMES, HOWEVER THE FAILURE RECURRED MONTHS LATER AND INCLUDED VARIOUS ELECTRICAL SHORTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAITED FOR MONTHS TO DETERMINE IF THE DEALER WAS ABLE TO PROVIDE A REMEDY TO THE FIRMWARE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V286000 (STEERING) AND 14E001000 (STEERING). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

THIS IS A MAJOR SAFETY CONCERN. WHILE DRIVING AN INDICATION OF A MALFUNCTION IN THE AWD SYSTEM SHOWS ON THE DASHBOARD & SYNC COMPUTER. THE ENGINE LOSES COMPLETE POWER AND YOU MUST PULL OVER AND RESTART THE VEHICLE TO RESET THE ON-BOARD COMPUTER. THIS LOSS OF POWER HAPPENS ON THE HIGHWAY AND IS AT GREAT RISK OF CAUSING SERIOUS ISSUES TO OTHER TRAFFIC. NOT TO MENTION WHEN I HAVE MY CHILD IN THE VEHICLE. I HAVE TAKEN IT TO ROSNER FORD DEALERSHIP IN KING GEORGE VA (THEY COULDN'T FIND A ISSUE 4 FOUR TIMES NOW). IT HAPPENS WITH FREQUENT AND UNREGULAR INTERVALS. I HAVE REPEATEDLY WENT BACK TO THE DEALERSHIP TO FIX. THE FORD MOTOR COMPANY (THROUGH MY EXPERIENCE WITH THE SERVICE DEPT) SEEMS AS IF THEY DON'T CARE EVEN WHEN I EXPRESSED THE SAFETY CONCERN. I BELIEVE THE COMPUTER PROBLEM IS A BIGGER THING THAN REALIZED. HOPEFULLY THIS WILL HELP IN GETTING ADD TO THE COMPLAINT LIST SO FORD WILL FIX THE PROBLEMS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 60,000

AS I WAS MERGING ON TO THE HIGHWAY, I ACCELERATED TO REACH THE SAME SPEED OF THE TRAFFIC. THE ENGINE REVVED OVER 3500 RPM. MY AIR CONDITIONER WAS ON AND SET TO RECIRCULATE THE AIR. SHORTLY AFTER MERGING ONTO THE HIGHWAY, I SMELLED EXHAUST FUMES IN THE CABIN OF MY CAR. *TR

Mileage: 73,300

DRIVING DOWN THE INTERSTATE AT 70MPH, WARNING COMES ON THE CONSOLE "AWD IS OFF" AND THE ENGINE IS DOWN TO IDLE SPEED (~800 RPM). PRESSING THE ACCELERATOR RESULTS IN NO SPEED INCREASE, FORCING ME TO MOVE ACROSS 4 LANES OF TRAFFIC TO THE EMERGENCY LANE WITH ONLY THE BRAKES WORKING (NO CONTROL OVER MY SPEED, OTHERWISE). PULLED OVER, STOPPED THE ENGINE, LOOKED AROUND AND COULD SEE NO EXTERNALLY VISIBLE PROBLEMS (FLUID LEAKS, ETC.). START THE CAR AND THERE ARE NO WARNINGS, SO I CONTINUE DOWN THE ROAD, BUT THIS TIME STAY IN THE RIGHT LANE AND KEEP THE SPEED TO AROUND 60. LESS THAN 1 MILE DOWN THE ROAD, THE EXACT SAME THING HAPPENS. AT THIS POINT WE CALL FORD TO GET US A TOW. THIS WAS A VERY DANGEROUS EVENT TO HAPPEN, ESPECIALLY WHEN I HAD THE EXPLORER FULL WITH MY FAMILY! TODAY THE SERVICING DEALER CALLED AND SAID IT IS A PROBLEM WITH THE THROTTLE BODY. BEING THAT THIS IS THE 2ND TIME OUR 2011 EXPLORER HAS LEFT US STRANDED ON THE SIDE OF THE ROAD, IT WAS TIME TO GO SEARCHING FOR OTHERS WITH THIS SAME THROTTLE BODY PROBLEM. TURNS OUT THERE IS A CUSTOMER SATISFACTION NOTICE ALREADY BEING DONE BY FORD FOR SEVERAL OTHER 2011 VEHICLES, BUT THE EXPLORER HAS BEEN EXCLUDED. OUR SYMPTOMS AND PART FAILURE ARE EXACTLY THE SAME AS THESE OTHER MODELS, SOME EVEN FROM THE SAME ASSEMBLY PLANT. I THINK FORD NEEDS TO EXTEND THE 13N03 PROGRAM TO INCLUDED THE EXPLORERS. THANK YOU. *JS

Mileage: 43,000

WHEN MERGING INTO LANE AND PASSING A CAR ABOUT 3500 RPM EXHAUST GAS ENTERS PASSENGERS CABIN AND EVERYONE INSIDE WILL COMPLAIN OF VERY STRONG ODOR, BREATHING PROBLEM AND HEADACHE. HAD THIS PROBLEM SINCE CAR WAS NEW AND DEALING WITH UNCOMFORTABLE SMELL WITH THE REST OF THE FAMILY. WIFE HAD NUMEROUS TIMES HAVING PROBLEM CONCENTRATING DRIVING BECAUSE THE EXHAUST FUMES OR ODOR IS CAUSING HER TO HAVE HEADACHES AND ALMOST PASSING OUT ON LONG TRIPS. IT IS A HAZARDOUS/DANGEROUS ISSUE. IF FORD CAN HAVE A FIX ON THIS AND IT HAS TO BE SOON. I THINK IT IS THOUSAND OR HUNDRED OF THOUSAND OF FORD VEHICLES OUT THERE THAT HAS THIS PROBLEM. PLS. DON'T WAIT FOR SOMETHING LIKE GM DID. *TR

Mileage: 1,200

AFTER A RAPID ACCELERATION IN ORDER TO GET TO TOLL SPEEDS (65MPH) THE VEHICLE STARTED TO PRODUCE A BURNT SMELL. THOUGHT IT COULD BE NEW VEHICLE STUFF BUT RIGHT KNOW ITS 30,000 MILES AND EVERY TIME I GO OVER 4000 RPM ON A RAPID ACCELERATION IT GIVES ME THE ODOR, PLUS THE VEHICLE LOSSES POWER ON THE HILLS. DISAPPOINTING WHEN YOU PAY OVER 40,000 FOR A NEW LUXURY SUV. *TR

Mileage: 50

WHILE DRIVING THE CAR DIES AND THE YELLOW WRENCH LIGHT APPEARS. THIS OCCURRED TWICE IN ONE DAY. THE FIRST TIME IT OCCURRED I WAS JUST BEGINNING TO ACCELERATE. I WAS ABLE TO PULL OVER AND RESTART THE CAR. THE SECOND INCIDENT OCCURRED WHILE DRIVING DOWN THE HIGHWAY. I WAS ABLE TO PULL OVER AND RESTART THE CAR. I IMMEDIATELY BROUGHT IT TO A FORD DEALER WHO HAS HAD THE CAR FOR THREE DAYS AND CANNOT FIND OUT WHAT IS WRONG. *JS

Mileage: 46,000

DURING HARD ACCELERATION ONTO A HIGHWAY OR FROM A STOP, THE INTERIOR OF THE VEHICLE FILLS WITH THE ODOR OF EXHAUST FUMES. THIS OCCURS EVERY TIME AND IS NOT RANDOM. *TR

Mileage: 42,000

ENGINE OVERHEATS WHEN IDLE, OR IN SLOW STOP AND GO TRAFFIC. I HAD THIS ADDRESSED ONCE BY FORD DUE TO A BULLETIN, BUT IT SEEMS TO BE DOING IT AGAIN. *TR

Mileage: 19,000

UPON MEDIUM TO HEAVY ACCELERATION, SUCH AS ACCELERATING ONTO A FREEWAY, THE VEHICLE CABIN IS FILLED WITH EXHAUST FUMES FROM THE ENGINE. THIS INJURES THE RESPIRATORY SYSTEM OF THE PASSENGERS. FORD HAS FINALLY ADMITTED THAT THERE IS A PROBLEM, AND THEY ARE WORKING ON A FIX (AFTER MY FAMILY HAS BEEN BREATHING POLLUTED AIR FOR ALMOST 1.5 YEARS). *TR

Mileage: 12

PURCHASED THIS VEHICLE FOR MY WIFE A LITTLE OVER A YEAR AGO. AT FIRST EVERYTHING WAS FINE BUT THEN AT ABOUT FOUR MONTHS WE STARTED HAVING ISSUES WITH THE WINDOW NOT ROLLING UP. THE DEALER TOOK CARE OF THAT ISSUE WITH NO PROBLEMS. THEN WE TAKE IT IN FOR THE SCHEDULED MAINTENANCE (OIL CHANGE/TIRE ROTATION) & OUR TIRES HAD INSIDE CUPPING IN WHICH THE DEALER DOES NOTHING ABOUT & STILL HAVE NOT. AT AROUND 22K MILES MY WIFE NOTICES THE VEHICLE STARTING TO JERK WHEN STOPPED OR MOVING. OVER THE PAST 8K MILES THIS GETS WORSE & GETS TO WHERE THE VEHICLE HAS STALLED OUT NUMEROUS TIMES (STILL OR MOVING). I HAVE MADE AN APPOINTMENT WITH THE DEALER TO RESOLVE THIS ISSUE. NOT SURE THE CAUSE YET. *TR

Mileage: 22,000