2011 FORD EXPLORER Unknown Or Other Problems
110 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (110)
Unknown
My recall 24S02 has not been fixed, Exterior A-Pillar applique. I have been sent 2 letters dated Feb 2024 & July 2024 about this recall, today is 10-17-2025. My dealership is LaFontaine BIrch Run Mi is very good, Ford customer service on the other hand is very very poor. I have been chasing down this recall for over 18 months. When I finally got a hold of someone at Ford's customer service, they [XXX] ) transferred me to my dealership to resolve. The dealership can't make this part. Ridiculous. No one or no incident so far has happened. How long does a car manufacturer have to manufacture parts to complete the recall?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety Recall 24S02/NHTSA Recall 24V031, this recall hasn’t been fixed until now. The part has been on back order since 2024. It just seems like there’s no solution, it’s always been back order, and I was always advised to call and check back. This has been an ongoing issue, since the recall came out.
When the vehicle is put in reverse, the backup camera blacks out and if it comes back on, the picture is reversed horizontally. This is causing a hazard when backing up as the camera shows what's actually on the left side to be on the right and vice versa. There are many recalls for the same complaint of Ford's back up system, yet nothing has been addressed for the 2011 model. Thank you!
ENGINE CARRIER OR CRADLE RUSTED AND CRACKED CAUSING DRIVERS SIDE A ARM TO MAKE WHEEL UNSTEERABLE PULLNG VEHICLE TO THE LEFT. COULD HAVE CAUSED SERIOUS ACCIDENT OR HEAD ON COLLISION AS IT WAS PULLED INTO ONCOMING TRAFFIC LANE. I WAS ABLE TO STEER VEHICLE INTO A PARKING LOT AND HAD TO HAVE IT TOWED TO MY MECHANIC WHO CONFIRMED THE THE CAUSE WAS BY RUST THROUGH ON SUB FRAME ENGINE CARRIER . COMPONENT WAS NOT INSPECTED BY MFGR ,POLICE OR INSURANCE REP. THERE WERE NO WARNINGS OR ANY SYMPTOMS PRIOR TO THE FAILURE. I WAS MAKING A RIGHT TURN AT APPROX 10MPH WHEN I HEARD A SNAP OR CRACK AND LOST CONTROL OF THE STEERING.
" exterior A pillar applique trim clip attachments are not properly engaged." I recieved a safety recall letter July 2024. I called Zeigler Ford dealership for the repair. They scheduled an appointment and inspected it and said they cannot fix it due to unavailable parts from Ford. This has been going on for a year and supposedly they can't get the parts. Pieces of the rubber around my windshield was flapping around and eventually fell off. When I called Ford customer service, they said first I need to get the vehicle inspected to that I told them I already had it inspected. Then they transferred me to the dealership to schedule an inspection which I don't need because it was already done. They just transferred me and did not answer my question as to why it hasn't been fixed yet, and why they are not supplying parts to the dealership. They basically left it to the service technician to tell me again that there are no parts. They want to give people the run around and let them possibly get injured in unsafe vehicles.
The exterior A-pillar applique trim clip attachments on my 2011 Ford Explorer have failed, and the part is on backorder due to a recall. This issue prevents me from completing a necessary inspection, as the component cannot be replaced or properly secured until the recall part becomes available. The malfunction poses a safety risk while driving and requires immediate resolution to ensure the vehicle is roadworthy. I urgently need assistance in expediting the repair or receiving an alternative solution so I can complete the required inspection and safely operate my vehicle without further delays
Rear camera is black when in reverse. Warning beeps still work properly. Truck has 102k miles, started being issue at 97k miles. Ford says repair is 6 weeks out until tech available. Keep getting runaround. I started asking for repair over 6 months ago. Reporting this because many models have had this issue as a recall. The 2011 Explorer should be included in this recall. #2 issue. A pillar recall also slow walking. I've had mine inspected, it is damaged, approved to replace, now waiting on parts. Have been calling every 2-3 weeks for 6 months. Still say no parts. I will call your 800 number to report this.
Back up camera has not worked for the last 4 years.
We have been waiting for this part from Ford for over 1 year. I am told by the dealership that they have been limiting the number of parts the dealerships can order. The same dealership order 100 and has only received 5 to date. This is unacceptable. When a part is recalled because of safety it should not be over a year to receive the part. Why are they not being held accountable. My sons car has trip that has fallen off and or flaps in the wind.
When I contacted my local dealership I was notified there was a recall for the power steering. However the recall was only good until 150,000 miles. Yet I have owned this vehicle for 2 years and NEVER BEEN CONTACTED
Back up camera. when back up is engaged, picture on backup monitor is reversed, left becomes right and and right becomes left. This happened ab out two months ago and will happen every time shift is placed in reverse. This is a safety issue and particularly for my wife because she always depends on the back up camera. Yesterday I inquired with my local Ford Dealer, but they informed me that there is no recall by Ford for my model (They told me that there is one for the 2023 year and up for failing back up camera, but this even worse, because when the camera fails, it's known right away that you have to depend on the side and review mirrors. Please advise
The recall for my 2011 Ford Explorer (Manufacturer Recall Number: 24S02, NHTSA Recall Number: 24V031) remains unresolved because Ford has not supplied the necessary parts to local dealerships, despite the official recall documentation stating, "Parts are now available to repair your vehicle." Ford claims to have authorized dealers to inspect and repair any loose or missing exterior A-pillar trim moldings free of charge, including parts and labor. However, this claim is false, as no dealership I’ve contacted in the Bay Area, including those near Brentwood, CA, has received the required parts to perform the repair. The A-pillar trim on my vehicle has already detached while driving, creating a road hazard for other vehicles and posing a serious safety risk. Additionally, the lack of a permanent fix is exposing my vehicle to potential water and moisture damage. I have contacted multiple Ford dealerships over the past three months, as well as Ford’s Customer Relationship Center, and all have confirmed that the recall parts are not available. Ford’s inability to fulfill its stated remedy has left me without a solution, prolonging the safety risk and potential vehicle damage. I respectfully request that NHTSA investigate Ford’s handling of this recall and compel them to supply the necessary parts to dealerships so that the repair can be completed as promised. This is a critical safety issue that requires immediate resolution. The A-pillar trim has detached from my vehicle while driving, creating a road hazard for other drivers. Additionally, the continued lack of repair risks water and moisture entering my vehicle, potentially causing further damage and compromising its safety. No, Ford has not been able to inspect or repair the vehicle because the necessary parts are unavailable, despite their claim that parts are ready. No warnings were present before the A-pillar trim detached while driving.
Complaint Regarding Lack of Recall Parts Availability for Manufacturer Recall Number: 24S02, NHTSA Recall Number: 24V031 Dear National Highway Traffic Safety Administration, I am writing to formally report an issue regarding the unavailability of parts necessary to complete the safety recall repair for my 2011 Ford Explorer. The recall in question is Manufacturer Recall Number: 24S02, NHTSA Recall Number: 24V031, concerning the detachment of the A-pillar applique trim. Despite being notified that parts are available, I have been unable to find a Ford dealership in my area (Brentwood, CA 94513) or the broader Bay Area that has the required parts to perform the recall repair. I have contacted multiple dealerships over the past three months, and each has informed me that Ford has not supplied them with the parts needed to resolve this issue. This lack of resolution is alarming, as the detachment of the A-pillar trim panel while driving has already posed a significant safety hazard. The original panel flew off into traffic, endangering other road users, and a temporary panel continues to detach while driving. Ford's inability to supply the necessary parts leaves this critical safety issue unresolved and puts myself and others on the road at continued risk. I respectfully request the NHTSA to investigate this matter and ensure that Ford complies with their obligation to provide the necessary parts for this recall repair. Additionally, I would appreciate any guidance on further steps I can take to ensure my vehicle is repaired promptly and safely. Thank you for your attention to this matter.
The exterior A-pillar trim panel on my 2011 Ford Explorer has detached multiple times while driving. The first incident occurred when the original panel flew off into traffic, creating a safety hazard for other road users. Since then, I have been using a temporary replacement panel, which also continues to detach while driving, further escalating the safety risk. I have been attempting to resolve this issue for over three months by contacting every Ford dealership in the Bay Area. Each dealership claims they do not have the parts necessary to complete the recall repair, despite Ford's assertion that parts are available. As a result, the recall remains incomplete, and the issue persists, creating ongoing safety risks for myself and others on the road. No warning lamps or messages preceded the incidents. The problem has not been reproduced or inspected by a dealer due to the unavailability of parts. This unresolved recall places myself and other road users at continued risk of potential crashes caused by flying debris from my vehicle.
I have a recall 24V031 letter dated February 2024. I called and got an appointment for 7 Aug, showed up at the dealership, just to get turnaround and was told that they don’t have the glue to fix the recall. No phone calls or text received to let me know that my appointment was canceled due to this problem. I was told that they will call me back, once glue is received. It’s now 2 Oct, still no calls, so I called them back. I was told that this is still an issue and that they’re still waiting for the glue to come in. They have added my name to a “Wait list”, and we’ll be notified once they’re ready to fix the recall issue. I don’t understand how long are we supposed to wait for this? Is there something I can do to fix this problem? Please advise. Thank you.
While driving the B pillar broke and flew off. Now I have it taped up so nothing will get into my car (like rain) and so nothing else falls off.
Hidráulic problem
Over the past couple of years the steering wheel has locked. But would reset if turned off and on. The traction light also engaged temporarily and later went off. When I took my vehicle in to the dealership at Blue Springs Mo Ford on [XXX] for service and diagnostic they indicated a sensor and/or steering mechanism needed repair or replaced and the part has been on back order. They would order the parts-and let me know when they came in. They have yet to contact me on the part. They said it could be some time. . About a month the tire pressure sensor fault warning came on so I was looking repairs. Early this week while driving the power steering quit working. A day or so later while troubleshooting the dash display reported faults with both power steering assist and advance tract. After turning it back on and off the warning lights engaged. I have a new battery, checked connections and fuses, then looked online and found ford has a known problem with power steering assist failing. Also comments report if an issue occurs with the electronic power assist at any time Ford is responsible to repair for free. Today I called the ford number 800-392-3673 to report this problem and was informed my vehicle does not qualify for free repairs due to the mileage 173,958. The fix expired at 150,000 miles or 10 year - which was an extension to warranty). I don’t agree with this approach as Ford has been aware of this issue with the power steering electronic system for years and provided no notice to consumers. I would have had it checked prior to hitting the 150,000 mile mark. Please advise on my rights or recourse. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2011 Ford Explorer at 60 mph I received a indicator stating service steering system soon. My concern was making sure I was able to still steer the vehicle to a safe location. I was still able to steer the vehicle and headed to the nearest parking lot to hopefully reset the system by restarting the vehicle. After parking I turned off the car and restarted it. After doing this the error came of service steering system now! Trying to steer the vehicle was extremely difficult. I proceeded home which is 30 min away and parked the vehicle until I could get it into a dealer. I did not call a tow truck as they are expensive and I know the repair was going to cost me a lot of money. The dealer verified the steering system was faulty and needed replaced. The steering system is electronically controlled and the failure of the system puts the occupants of the vehicle as risk of injury in the event the system failed and you need to move out of the way in an emergency or if I was not able to control the vehicle. The steering rack will be returned as part of the core charge for the replacement of the unit. Ford customer care told me this was a safety notice but is not a recall and it expired 10 yr after the warranty and vehicle over 150,000 miles. This should not be a notice but a recall as it seems there are a lot of failures. I should not have to pay money for something that is a known issue by the manufacture. The NHTSA needs to force Ford to recall these parts and replace them at their cost since it is a known issue!
2011 Ford Explorer - trim around the windshield has separated and pieces have disconnected when driving. Sections become loose and are slapping the windows which is a driving distraction. Will windshield be secure if trim around edges comes off?
Daughter drives this vehicle to college...4hrs via highway. On a recent trip home, her passenger side windshield trim flew off and nearly it the car behind her. I gave her a hard time about not stopping to pick it up but you can't just do that on the interstate. Looking around, we see lots of Ford Explorers with missing windshield trim. The rubber windshield seal underneath looks in bad shape now and I'm concerned that it could fail allowing the whole windshield glass to separate from the car. Love for you to come and inspect the vehicle. There were no warning lights or messages letting us know there was a problem before the trim separated but we obviously know there is a problem based on the numerous examples we see on the road. Please have Ford address this with a recall. It is unacceptable that this part fails so regularly on Ford Explorers.
Front left window trim coming off.
Passenger side windshield trim came off while traveling on freeway at 85 mph hit the windshield. Then about hit the car behind us and about hit a car next to us. The car is available for inspection.
I read an article about Ford Explorers and the windshield trim panels coming off. I have had to replace both sides of mine....they didn't fly off but would have if not tended too. The rubber part underneath broke into several pieces and some were missing...who knows where they went. I had to replace both sides....at my own expense....
NO INCIDENTS YET. I HAVE HAD A POWER STEERING FAULT WARNING CAME ON. IT IS OFF NOW I HAVE CONTACTED FORD IN DETROIT, RECALL EXPIRED EVENTHOUGH MY CAR HAS ONLY 124,100 MILES ON IT.IT WILL COST ME $2300. TO FIX IT WHICH I DO NOT HAVE. I WAS NEVER TOLD ABOUT A RECALL ON THIS. I PURCHASED THIS USED CAR IN DEC,2021 AT KEARNEY MOTORSPORTS IN LOUISVILLE KY. NOW I HAVE RECEIVED A RECALL NOTICE ON THE SUSPENSION. I FIND THIS CAR VERY UNSAFE AND REALLY DO NOT KNOW WHAT TO DO ABOUT THIS, ESPECIALLY THE POWER STEERING. PLEASE ADVISE, OH I DID REPORT THIS TO KYDOT.
steering wheel gets hard to turn anywhere. a light turns on when this happens but, I couldn't read it as I was trying to get safely out of the road. it has happened to me a couple of times. sometime it happens as I turn the car on once I put the reverse gear on it gets hard I'm able to notice this before I move so I turn the car off and when I turn it back on it fixes itself. but, last few times its happened while driving once in the highway. I was told this could be triggering my check engine light on, which now is always on, according to the shop where it was taken for a check up it is something related to a misfire of the fifth cylinder. they think it is more related to a factory defect.
The contact owns a 2011 Ford Explorer. The contact stated that upon entering the vehicle, she noticed that water had leaked from the front passenger’s side of the windshield onto the glove compartment and floorboard of the vehicle. The vehicle was taken to the dealer who stated that they could not determine the cause of the failure. The contact stated that the failure had been reoccurring increasingly whenever it rained. The contact stated that the instrument panel control buttons, the dashboard lights, and the rearview camera had failed to work as designed. The contact also received notification of NHTSA Campaign Number: 21V746000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 71,000. VIN tool confirms parts are not available.
Mileage: 71,000
While driving with my 2 minor daughters a high-temperature light came on and then seconds later low pressure and engine light came on. Suddenly my 2011 Ford Explorer engine turned off and stopped in the middle of two busy highways stranding us. Towed to an auto shop where I was informed that the water pump bearing had come apart got into the engine and caused the timing chain to jump time. Now my 2011 Ford Explorer does not work and a replacement engine was going to cost $7700 plus the labor and work to tear it down which would exceed the almost $10,000 value of the vehicle. All over the internet, all I see is water pump/engine defaults for the same reason. This is obviously an ongoing issue that needs further investigation and mandatory replacements. Stranding us in the center of the highway was dangerous enough that my towing insurance told me to call the police because of where we were stranded not to mention my vehicle that is had zero issues is now nonoperational and has left me with a catastrophic financial and mobile deficit.
My 2011 Ford Explorer has been leaking water into everything including the console, seat belts, down the doors and staying inside the doors, into the spare tire storage area, and down all sides of the interior. The water leaks so badly that at times I've had more than an inch of water on the floor boards of my vehicle. The only thing that has permanently stopped working is the motor that controls the moonroof. I have no idea where the water is coming from and this is causing concern as the water is getting into all aspects of my vehicle including electrical areas. My research indicates that it could be many different places but I also seeing 10s of thousands of complaints from Explorer owners about this problem.
I recently purchased this 2011 Ford Explorer. I was driving on the interstate and the suv started feeling like a boat floating in water. The swaying felt like the front and rear suspension was not connected somehow. I immediately removed my foot from the gas and tapped my brakes to slow. It felt as though I would lose control of the vehicle. The swaying wasn’t noticeable until you reached speeds above 50 initially. The suv would be ok on some days. But I drive and hour to work each way and it’s highway. Now I am noticing the sway at lower speeds as well. I am having it checked out by an alignment mechanic shop. But since this started, we have seen many things written about this problem in forums and FORD actually had some recalls.
THE INTERIOR OF THE VEHICLE SMELLS OF SMOG/GAS AFTER JUST A FEW MINUTES OF DRIVING AND CAUSES HEADACHES FOR ME AND MY KIDS
MY POWER STEERING TOTALLY WENT OUT. IT KEPT SAYING POWER STEERING FAULT AND JUST STOPPED WORKING. THEN IT STARTED SAYING SOMETHING ABOUT TRAC TERRAIN FAULT OR SOMETHING. I'VE ONLY HAD THIS CAR SINCE 2018 AND THEN FOUND OUT TODAY THERE WAS A RECALL ON THEM FOR POWER STEERING. WE BOUGHT OUR CAR IN OKLAHOMA AND NOW LIVE IN ALABAMA. THE POWER STEERING HAS BEEN WEIRD ON ME BEFORE BUT TURNING OFF THE CAR AND RESTARTING IT WOULD FIX IT, BUT IT HAS WENT OUT SAYING FAULT WHILE I WAS GOING AROUND A TURN AND I HAD TO BRAKE QUICKLY, THROW ON MY HAZARDS, TURN OFF THE CAR AND RESTART IT. BUT NOW NOTHING IS FIXING IT, I HAD TO TOW IT TO MY HOUSE FROM AN HOUR AWAY BECAUSE I WAS STUCK AT WORK AT 1AM. I AM THE ONLY PERSON IN MY FAMILY ABLE TO WORK AND WORK ABOUT 52HOURS A WEEK AND DON'T KNOW I CAN AFFORD TO FIX THIS ISSUE THAT APPARENTLY WAS KNOWN BUT NOT FIXED IN MY VEHICLE BEFORE IT WAS SOLD TO ME (NOT YOUR FAULT, THE DELEARSHIPS FAULT, BUT THEY ARE 10 HOURS AWAY...)
Mileage: 193,000
I HAVE A 2011 FORD EXPLORER LIMITED, AT RANDOM TIMES WHILE DRIVING IT WILL MAKE A GRINDING NOISE, THE VEHICLE WILL SLOW DOWN AND THEN THE TRACTION CONTROL LIGHTS WILL FLASH. IF THE TRACTION CONTROL LIGHTS STOP FLASHING THE VEHICLE WILL PICK UP SPEED AND DRIVE NORMAL BUT IF THE TRACTION CONTROL LIGHT CONTINUES TO FLASH FOR A LONG TIME EVENTUALLY THE TRACTION CONTROL SYSTEM WILL DISABLE AND THEN THE WARNINGS LIGHTS WILL SAY SERVICE ADVANCE TRAC AND COLLISION WARNING MALFUNCTION WARNING. IF I LET THE VEHICLE SIT FOR HOURS IT MAY RESET BUT IT HAS CONTINUED TO DO SO AT RANDOM TIMES AND SPEED. *TR
AFTER DRIVING FOR A LITTLE WHILE AND THEN STOPPING AT A STOP LIGHT I SMELL EXHAUST COMING IN THROUGH THE VENT.I ONLY NOTICE IT WHEN AT A STOP.
Mileage: 67,000
THERE IS A EXTREME EXHAUST SMELL THAT COMES IN MY TRUCK WHENEVER I TURN THE HEAT ON. THE EXCESSIVE FUMES ARE CAUSING MY CHILDREN AND ME TO EXPERIENCE DIZZINESS AND HEADACHES. THE SMELL ONLY COMES IN THE TRUCK WHEN THE HEAT IS ON. THE SMELL IS STILL STRONG EVEN WHEN I CRACK THE WINDOWS. IT'S UNBEARABLE AT THIS POINT AND I'M AFRAID I MAT EXPERIENCE AN ACCIDENT, BECAUSE I'M BECOME SO LIGHTHEADED. THE FUMES ARE STILL EXCESSIVE WHETHER THE TRUCK IS SITTING OR IN MOTION.
Mileage: 152,155
STARTED THE FORD AND THE BACKUP CAMERA WAS NOT FUNCTIONING. ALSO NOTICED THE 'SYNC' SCREEN WAS BLANK, CLIMATE CONTROLS WERE NOT VISIBLE (FUNCTIONING) AS WELL AS THE RADIO SYSTEM WAS NOT FUNCTIONING. WENT OUT AND STARTED THE SUV IN MY DRIVEWAY, EVERYTHING WAS CORRECT WHEN I RETURNED HOME THE NIGHT BEFORE.
Mileage: 109,777
STRONG EXHAUST SMELL WHEN YOU START THE CAR AND THEN AGAIN WHEN YOU ACCELERATE TO GET ON TO THE HIGHWAY. INTERMITTENT SMELL AS YOU ARE DRIVING. IT DOESNT MATTER IF YOU ARE SITTING STILL OR ON THE HIGHWAY, YOU WILL INEVITABLY SMELL THE EXHAUST. I HAVE BEEN HAVING HEALTH ISSUES WITH MY HEART THAT WE NOW BELIEVE ARE RELATED TO THE CARBON MONOXIDE FROM THESE FUMES.
Mileage: 110,000
I RECENTLY GOT THE 2011 FORD EXPLORER.I KEEP GETTING THIS ODOR SMELL WHEN I FIRST START THE CAR AND ACCELERATE.IT LASTS FOR 5 MINUTES,THEN IT GOES AWAY. ALSO, I RECENTLY STARTED GETTING THIS VIBRATION THROUGH THE GAS PEDAL ON HIGHWAY SPEEDS.THE CAR WILL SHAKE SOMETIMES.WHEN I BRAKE FROM HIGHWAY SPEEDS,MY CAR SHAKES.I HAVE BROUGHT IT TO FORD TWICE AND THEY CHARGE ME $2000 TO REPLACE PARTS,BUT THE PROBLEM STILL PERSISTED.OTHER GARAGE CANT SEEM TO FIGURE OUT WHATS CAUSING IT.
Mileage: 84,000
"SERVICE POWER STEERING" WARNING LIGHT CAME ON, CODE WAS FOR LEFT STEERING CONTROL MODULE. ONE WEEK LATER, POWER STEERING WAS INTERMITTENT, THEN WENT OUT COMPLETELY. TOOK IN TO FORD DEALERSHIP, CODE FOR SAFETY RECALL 15N01 CAME UP, FORD DEALERSHIP SAYS MY VEHICLE IS COVERED UNDER RECALL BUT FORD MOTOR COMPANY REFUSES TO FIX, STATING "NO HOUSEHOLD LOYALTY", BECAUSE I'VE NOT PURCHASED A FORD BRAND NEW. WHEN CALLING FORD ABOUT THE ISSUE, THEY SAY THEY "WILL STAND BEHIND THE FORD DEALERAHIP IN THEIR DECISION"; YET NOW THAT THE DEALERSHIP IS READY TO FIX AND WAITING FOR THE AUTHORIZATION CODE FROM FMC, FMC WILL NOT STAND BEHIND THE DEALERSHIPS DECISION.
Mileage: 149,581
WHEN WE TAKE A DRIVE IN OUR FORD EXPLORER- OUR CHILDREN ARE GETTING NAUSEA AND VOMITING. THIS HAS BECOME A CONSTANT PROBLEM-EVEN ON SHORT DRIVES OF 30 MINUTES OR LESS. THEY COMPLAIN OF HEADACHES AS WELL. WE HAVE HAD TO GO TO THE DOCTORS JUST TO GET ANTI NAUSEA MEDICINE HOPING IT WOULD HELP, BUT- IT HASN'T. THERE IS AN EMISSIONS PROBLEM WITH OUR VEHICLE THAT IS CAUSING MAJOR SICKNESS WITH OUR YOUNG CHILDREN- AGES 11, 8, 7 AND 2.
Mileage: 100,000
CAR TURNED OFF AS I WAS SLOWING DOWN FOR A TRAFFIC LIGHT. PANEL READ " NO POWER TO ENGINE" OR SOMETHING TO THE EFFECT. WAS NOT ABLE TO TAKE A PHOTO OF PANEL DUE TO I WAS CAUGHT IN TRAFFIC WITH CARS BEHIND ME.
Mileage: 89,290
I HAVE LEAKS THROUGH THE SEAT BELTS ON MY THIRD ROW. MY CAR HAS A MILDEW ODOR FROM THESE SO IT HAS BEEN HAPPENING FOR A WHILE. I HAD CARMAX FIX A LEAK THAT I NOTICED IN 2016 BUT NOW 2 YEATS LATER IT IS REALLY BAD. I LOOKED UP ONLINE POSSINLE FIXES AND FOU D HUNDREDS OF OWNERS WITH THE SAME ISSUE AND NO FIX. FORD IS VERY DIFFICULT TO DEAL WITH FOR THE REPAIR. PLEAS LOOK INTO THIS FAULTY ISSUE AND REQUIRE A WELDING FIX ON THE SEEMS BY FORD. SEEMS ALL INFORMATION I HAVE FOUND WITH THE ISSUE IS WITH THE NEW EXPLORER BODY STARTING WITH MY 2011 YEAR. LEAK OCCURS QHEN IT RAINED OR WHEN CAR IS WASHED. IT IS SO MUCH WATER THAT WE CURRENTLY CAN NOT USE THE THIRD ROW SEATONG AS A SEAT. IT IS CONSTANTLY WET.
Mileage: 83,000
I WAS TURNING OUT OF MY ALLEY AND THE CAR HAD NO POWER. WHEN I TRIED TO ACCELERATE NOTHING HAPPENED. I HAD AN ORANGE WARNING LIGHT WITH A WRENCH COME ON THE DASHBOARD. I TURNED THE CAR OFF AND THEN BACK ON AND THERE WAS NO WARNING LIGHT AND NO ISSUE WITH THE ACCELERATION. DEALERSHIP COULDN'T FIND A PROBLEM BUT THIS ISSUE IS ALL OVER THE INTERNET AND THERE IS A RECALL FOR IT BUT NOT FOR MY VIN NUMBER OR YEAR.
Mileage: 71,240
SYNC 2 PROBLEMA EL RADIO SE FRIZA LOS MAPAS TARDAN EN ABRIR EL LA CMARA DE REVERSA SE ENCIENDE CORRIENDO FUNCIONA ALGUNAS VECES Y OTRAS NO EL RADIO SE APAGA Y SE ENCIENDE A MENUDO SIN RAZN ALGUNA.
INSIDE OF CAR FILLS UP WITH EXHAUST FUMES WHEN DRIVING
Mileage: 5
MY VEHICLE PRODUCES UNBEARABLE SMELL THAT GETS INSIDE THE CABIN WHENEVER THE RPM REACHES 3500 AND HIGHER AND IF THE VEHICLE IS IN LOW GEAR AND DRIVING UP HILL AND ALSO WHEN VEHICLE IS IDLE AND YOU RAVE UP TH ENGINE. THE SMELL THAT GETS INSIDE THE CABIN COULD MAKE ONE PASS OUT UNLESS WE ROLL DOWN THE WINDOWS COMPLETELY TO LET A LOT OF FRESH AIR INSIDE. I WENT THE DEALERSHIP WHICH I BOUGHT THE VEHICLE FROM THE FIRST MONTH AND THEY INSPECTED THE CAR AND GOT BACK TO ME THAT THIS ISSUE HAS BEEN ALREADY RESOLVED BEFORE I HAD BOUGHT THE CAR AND ITS FIXED ALREADY BUT ITS NOT I'VE DRIVING THE CAR NOW FOR ABOUT 5 MONTHS AND VERY CAUTIOUS WITH IT AS WHENEVER THE INCIDENT HAPPENS I FEEL VERY DIZZY BY THAT SMELL. SO THE ISSUE NEVER BEEN FIXED AS MY VIN NUMBER DOES NOT HAVE A RECALE WHEN I CHECKED IT ON THE NHTSA AMD IN ORDER FOR THE ISSUE TO BE FIXED BIN HAS TO BE RECALED LIKE OTHER SIMILAR EXPLORERS WITH THE SAME ISSUE. MOST OF THE OLDER MODES OF POLICE INTERCEPTORS EXPLORERS HAD RECALLS FOR SAME ISSUE. SOMEONE PLEASE ADVICE ME ON HOW I CAN GO ABLUT THIS TO GET SOME RESOLUTION.
Mileage: 75,000
OFTEN WHEN I ACCELERATE QUICKLY, AND EVERY TIME I ACCELERATE WHEN GOING UP HILL THERE IS A HORRIFIC SMELL FROM THE EXHAUST AND IT FILLS THE INSIDE OF THE CAR. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR IN THE BEGINNING OF 2017, AND STILL OCCURS TO TODAY (8/13/18).
Mileage: 90,000
WHILE DRIVING I 77 NORTH (MOORESVILLE NC TO THE BACK SIDE OF STONE MOUNTAIN NC) WITH THE AIR CONDITION ON, I STARTED SMELLING GAS FUMES COMING THROUGH THE AIR VENTS. MY SON ALSO SMELLED THE GAS FUMES. WE HAD TO TURN THE AC OFF AND TRAVEL WITH OPEN WINDOWS.. THE VEHICLE WAS PARKED WHILE WE WERE ON VACATION. I DIDN'T SMELL THE FUMES AS WE WERE RETURNING HOME BUT ALSO RODE WITH THE WIDOWS DOWN A BIT AS WELL. I HOWEVER NOTICED THAT WHILE I WAS NOT DRIVING THE VEHICLE FOR SEVERAL DAYS, THAT MY HEADACHE WAS NOT WITH ME. I HAVE NOT USED THE AIR CONDITION SINCE I HAVE ARRIVED BACK IN TOWN. I HAVE NOT FELT GOOD FOR MONTHS AND HAD A CONSTANT HEADACHE, BLAMING IT ON STRESS BUT NOW FEEL THAT IT IS A STRONG POSSIBILITY OF CARBON MONOXIDE POISONING CAUSED BY MY VEHICLE. I WILL BE CALLING A DEALERSHIP TO INQUIRE IF THERE IS A POSSIBLE PROBLEM AND HOPE TO GET IT FIXED.
THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED AND THE EXPLORER HAD GONE UP A SLIGHTLY INCLINED DRIVEWAY, DOWN A HILL, THROUGH AND ALUMINUM FENCE, AND CRASHED INTO A TREE. WHEN I OPENED THE DRIVER DOOR THE GEAR SHIFTER STILL SHOWED IN PARK.
Mileage: 87,000
I HAVE LEAKS IN MY REAR CARGO AREA THAT ARE ELUSIVE BUT MY DEALER HAS BEEN WORKING ON RESOLVING THE ISSUE. DURING RAINY WEATHER I FIND WATER IN THE REAR OF MY CARGO AREA.
MY WIFE AND I BOUGHT OUR EXPLORER LESS THAN A WEEK AGO AND WE SMELL A REALLY BAD ROTTEN EGG SMELL, SULFUR , CARBON MONOXIDE SMELL IN THE VEHICLE BADLY. WE SMELL IT WHEN PARKED, IDLING AT A STOP, ACCELERATING AND CRUISING DOWN THE ROAD, SO BASICALLY IN ALL ASPECTS OF DRIVING WE SMELL IT. THIS IS VERY UNHEALTHY FOR ALL OF US TO BE BREATHING THIS IN ECSPECIALLY OPERATING A MOVING VEHICLE AT THE RATE OF SPEEDS UPWARDS TO 70MPH AND HAVING SOMETHING HAPPEN TO US WHILE DRIVING. I'VE SEEN NEWS ARTICLES OF POLICE EVEN CRASHING AND CIVILIANS BECAUSE THEY BLACK OUT OR PASS OUT BECAUSE OF THE STRONG SMELL. ITS'S SO BAD IT'S BEEN GIVING MY WIFE AND I HEADACHES. WE HAVE A 1 YEAR OLD SON THAT RIDES WITH US AND I CAN'T IMAGINE THAT'S GOOD FOR HIM TO BE BREATHING IN. WE HAVE TEACHES OUR DESTINATIONS WITH VERY BAD HEADACHES. WE HAVE RESEARCHED AFTER WE PURCHASED THE VEHICLE AND FOUND IT'S A BIG PROBLEM WITH ALL EXPLORERS 2011-2015. THIS IS UNACCEPTABLE AND I WILL NOT BE DRIVING THIS CAR UNTIL IT'S FIXED BECAUSE I'M NOT RISKING MY LIFE AND CERTAINLY WON'T BE LETTING MY SON BE EXPOSED TO IT. FORD NEEDS TO RECALL AND FIX THIS ISSUE. WE BOUGHT THIS VEHICLE BECAUSE IT WAS A TOP RATED USED SUV TO BUY FOR OUR GROWING FAMILY. PLEASE CONTACT ME ABOUT THIS ISSUE BECAUSE THIS NEEDS TO BE TAKEN CARE OF ASAP.
Mileage: 94,500
FORD EXPLORER CARBON MONOXIDE. WHEN DRIVING CAR FOR OVER 15 MINS AT A TIME THE CABIN FILLS WITH A ROTTEN EGG SMELL AND CAUSES A SEVERE MIGRAINE. IF YOU DO NOT TURN AC/HEAT OFF AND ROLL DOWN THE WINDOWS YOU WILL BECOME LIGHTHEADED AND DIZZY. KIDS COMPLAIN OF BECOMING VERY SLEEPY WHEN IN THE CAR AND THE AIR OR HEAT IS ON. WE HAVE TO CONSISTENTLY DRIVE WITH THE WINDOWS DOWN TO INSURE THAT WE ARE NOT BEING POISONED WITH CO2. I HAVE TAKEN MY EXPLORER IN TWICE NOW AND HAVE BEEN TOLD BOTH TIMES AFTER EXTENSIVE TESTING THAT THERE IS NOTHING WRONG WITH MY CAR. IT DOES NOT MATTER WHETHER YOU ARE DRIVING ON A HIGHWAY, CITY STREET, OR SITTING STILL IF YOU ARE IN THE VEHICLE FOR MORE THAN 15 MINUTES THE CO2 STARTS UP IF THE AIR OR HEAT IS ON.
Mileage: 174,000
ALWAYS GOT TIRED WHEN I DROVE THE VEHICLE. I NEVER FELT COMPLETELY ALERT WHEN I DROVE IT. I WOULDN'T TAKE MY GRANDCHILD ANYWHERE WITH ME IN THAT VEHICLE BECAUSE I DIDN'T FEEL COMFORTABLE OR SAFE DRIVING IN IT WITH OTHERS. ONE DAY I GOT REALLY LIGHT HEADED AND THE NEXT THING I KNEW IS I WRECKED THE VEHICLE INTO THE SIDE OF AN OVER PASS WALL AT 35 MPH. I NO LONGER HAVE THE VEHICLE, BUT I NEVER KNEW WHY IT HAPPENED. DID THE VEHICLE HAVE A CABIN MONOXIDE LEAK? WHEN I HAD THE ACCIDENT I WAS SO OUT OF IT THAT I THOUGHT A CAR WAS BESIDE ME OR SOMETHING. ALL I KNOW IS I NEVER FELT SAFE DRIVING IT WITH THE WAY IT MADE ME FEEL...UPDATED 12/13/17 *BF *TR
Mileage: 60,000
WHILE DRIVING THE SUV, AN ORANGE WRENCH ERROR CAME ON THE DASH BOARD. THEN THE SUV HAD NO ACCELERATION. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE SUV AND TURN IT BACK ON. AFTER RESTARTING THE ENGINE, THE SUV HAD ACCELERATION, BUT THIS ERROR AND NO ACCELERATION KEEPS HAPPENING. I HAVE BEEN TOLD THIS IS AN ELECTRONIC THROTTLE BODY ISSUE THAT FORD IS AWARE OF, BUT DOESN'T HAVE A RECALL LISTED FOR THIS ISSUE FOR MY TRUCK.
Mileage: 87,500
CAR HAS NAUSEATING SMELL WHEN AIR CONDITIONER/HEATER IS ON. AIR CONDITIONER OVERHAULED AT MY EXPENSE JULY 26, 2017. SMELL REMAINS, ALTHOUGH SLIGHTLY BETTER AT TIMES. SMELL IS A CROSS BETWEEN BURNED ROPE/URINE-TYPE SMELL. IF DRIVING ALL DAY, OR LONG DISTANCES, I GET A HEADACHE. PLEASE RESPOND
Mileage: 75,000
EXHAUST FUMES COMING INTO THE CABIN WHILE IN MOTION. I NOTICED THIS ISSUE WHEN WE BOUGHT THE CAR IN 2015. I COMPLAINED TO FORD IN DECEMBER 2016 AND WAS TOLD THAT I HAVE TO PAY TO HAVE THE HOSES REROUTED SO THAT THE EXHAUST FUMES DON'T COME INTO THE CABIN. I CALLED FORD AGAIN TODAY AND ONCE AGAIN THEY TOLD ME I HAD TO PAY TO FIX THIS ISSUE. I DRIVE WITH MY WINDOWS CRACKED OR OPENED DUE TO MY CONCERN OF THE POSSIBILITY OF CARBON MONOXIDE POISONING WHILE DRIVING THE CAR BY MYSELF OR WITH MY CHILDREN AS PASSENGERS.
2011 FORD EXPLORER EXHAUST LEAK EVERYTIME I GO 60 OR 70 MILE PERHOUR EXHAUST SMELL INSIDE THE CAR
APIM NOT WORKING IN TOO MANY CARS I SEEN INTERNET
2011 FORD EXPLORER THAT I BOUGHT NEW IN 03/2011 AND THAT HAS AN ISSUE ABOUT THE AIRBAG LIGHT BEING ON AND OFF AT THE VERY FIRST MONTH OF THE CAR PURCHASE IT HAS BEEN CONSTANTLY CHECKED AND FIXED FOR FREE WITHIN THE TIME WARRANTY. THEN I HAVE TO COME AND PAY ALMOST EVERY YEAR TO FIX THE AIRBAG LIGHT.
TODAY 09/09/2017 MY FRIEND CALLED ME AS INFORMED ME THAT HE SAW YESTERDAY 09/08/2017: ON THE NEWS THERE WAS A LAW SUIT AGAINST 2011 FORD EXPLORER ABOUT CARBON MONOXIDE EMISSION. THE REPORT STATED THAT PEOPLE WERE HAVING HEADACHES, WERE NAUSEOUS, ETC.., WHICH IS EXACTLY THE SYMPTOMS I AM HAVING SINCE ROUGHLY A YEAR. ON FEBRUARY 2017, I WENT TO SEE A NEUROLOGIST AS MY HEADACHES AND NAUSEA WERE WORSE. I WENT THROUGH SEVERAL MEDICAL TESTS AND I AM TAKING A PRESCRIPTION FOR THE HEADACHES. NOW I HONESTLY AND STRONGLY BELIEVE THAT THIS PROBLEM MIGHT BE THE TRIGGER OF THE SYMPTOMS SINCE I NEVER BEEN SICK LIKE THAT BEFORE.
Mileage: 82,698
ONE WEEK AFTER PURCHASING A PRE-CERTIFIED VEHICLE, THE CAR DIDN'T WANT TO ACCELERATE & GO INTO GEAR. 4 MONTHS LATER HAVING SIMILAR ISSUES & FELT LIKE THE CAR GOT REAR ENDED WHILE DRIVING ON 2 DIFFERENT OCCASIONS ON THE HIGHWAY THAT SAME WEEK. I WAS DRAWN BING IN THE GARDEN STATE PARKWAY IN NJ AND HAD TO SLOW DOWN FOR TRAFFIC. ALSO AT THE END OF THE WEEK THE CAR DIDN'T WANT TO ACCELERATE & GO INTO GEAR WHILE DRIVING OUT OF THE DRIVEWAY.
Mileage: 88,300
I HAVE 2011 FORD EXPLORER, WHICH I TAKE INTO THE LOCAL FORD DEALERSHIP FOR MAINTENANCE REGULARLY. I HAVE HAD ME EXPLORER A LITTLE OVER 2 YEARS. EVER SINCE I PURCHASED MY EXPLORER AND I WOULD TAKE IT IN FOR MAINTENANCE, I WOULD TELL THEM I SMELL EXHAUST FUMES ON THE INSIDE OF MY VEHICLE. ONLY ONCE DID THEY CHECK IT FOR ME. AT THAT TIME, THEY SAID THE GUY COULDN'T SMELL ANYTHING. WELL, TODAY 8-24-17, I HAD TO TAKE IT IN FOR ANOTHER ISSUE. MY EXPLORER ENGINE WOULD COMPLETELY SHUT OFF WHEN I WOULD DECELERATE. NEEDLESS TO SAY THAT WAS A SERIOUS ISSUE WHILE DRIVING...THEY ARE REPAIRING TODAY. BUT, I ALSO ASK THEM TO CHECK FOR EXHAUST SMELLS ONCE AGAIN. WELL TODAY, I GUESS SOMEONE SMELLED THE EXHAUST BECAUSE THEY TOLD ME THEY COULD FIX IT AT A COST OVER $200.00. SAID IT WAS AN UPDATE FOR THE EXHAUST MODULE OR SOMETHING LIKE THAT. I HAVE AN ISSUE WITH PAYING THAT, SINCE I KNOW THAT THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS VERY ISSUE WITH MY MODEL OF FORD EXPLORER AND THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD TO RESOLVE THIS ISSUE. THE REASON I KNOW THIS IS BECAUSE WHEN THEY INITIALLY SAID THEY DIDN'T SMELL ANYTHING I GOOGLED TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND THEY DID. WHEN I ASK THE DEALERSHIP TODAY WHY I WOULD HAVE TO PAY THAT, THEY SAID BECAUSE MY VEHICLE IS NOT A POLICE VEHICLE AND THERE IS NO RECALL ON MY VEHICLE FOR THE EXHAUST PROBLEM. SO, I GUESS IF MY VEHICLE WAS A POLICE VEHICLE, IT WOULD BE REPAIRED BY FORD FOR FREE. POINT BLANK, I WOULD LIKE MY 2011 FORD EXPLORER REPAIRED BY FORD AT NO COST TO ME FOR THE EXHAUST PROBLEM.
I HAVE A REALLY BAD EXHAUST ODOR IN THE CABIN OF MY EXPLORER. DURING A 2500 - 5000 RPM ACCELERATION, YOU CAN SMELL EXHAUST IN THE CABIN. MY MOTHER HAS BECOME SICK RIDING IN THE VEHICLE AND VARIOUS PEOPLE WHO I HAVE DRIVEN ON LONG ROAD TRIPS WITH IN THE EXPLORER HAVE COMPLAINED ABOUT HEADACHES. COMMUTING DAILY WITH MY EXPLORER RECENTLY HAS MADE ME FEEL VERY NAUSEOUS. I HAVE COMPLAINED TO FORD IN 2013 AND 2014 ABOUT THE EXHAUST ODOR ISSUE BUT THEY SAID I DID NOT HAVE IT WITHOUT TESTING FOR CARBON MONOXIDE LEVELS. I HAVE THIS DOCUMENTED IN DEALER RECORDS AT FORD KOONS OF SILVER SPRING. BELIEVE THIS IS RELATED TO THE CARBON MONOXIDE ISSUE THAT FORD HAS REFUSED TO FIX, AND I BELIEVE MY FAMILY AND I ARE DEVELOPING HEALTH PROBLEMS DUE TO THESE CONCERNS. I WOULD LIKE TO HAVE MY CAR TESTED FOR CARBON MONOXIDE IF POSSIBLE.
Mileage: 30,000
SHORTLY AFTER I BOUGHT MY 2011 FORD EXPLORER, I NOTICED A CARBON MONOXIDE SMELL INSIDE THE VEHICLE AND MY DAUGHTER WAS ALWAYS "TIRED" WHEN THIS HAPPENED. I OPENED THE WINDOWS. THREE DIFFERENT MECHANICS COULD NOT IDENTIFY THE PROBLEM. I HAVE HAD A CARBON MONOXIDE DETECTOR IN THE CAR FOR YEARS. I KEEP A COMFORTER IN THE CAR FOR COLD DAYS WHEN I NEED TO KEEP THE WINDOWS DOWN. I'M GLAD HIS ISSUE HAS BEEN IDENTIFIED, ESPECIALLY FOR THOSE PARENTS WHO DRIVE THEIR CHILD AROUND UNTIL THEY FALL ASLEEP.
SMELL OF EXHAUST FUMES INSIDE THE CABIN WHEN ACCELERATING HARD (IE, TO MERGE ON THE FREEWAY ETC). HAVE NOTICED THE ISSUE SINCE WE FIRST BOUGHT IT (USED) IN 2013).
Mileage: 38,000
WE HAVE A EXHAUST SMELL IN THE CABIN AREA WHEN THE VEHICLE IS RUNNING, MOSTLY WHEN THE CLIMATE CONTROL IS OPERATING AND MORE SO WHEN THE REAR AIR IS IN OPERATION. WE HAVE REPORTED IT TO OUR LOCAL DEALER (FUTURE FORD OF ROSEVILLE CA.) AND THEY HAVE DONE NOTHING FOR THE PROBLEM. WE TRY TO DRIVE WITH THE WINDOWS CRACKED OPEN AS IF YOU DONT WE GET BURNING SENSATION IN THE EYES AND OTHER IRRATATIONS FROM IT. WE HAVE ALSO TRYED TO TRADE OFF THE VEHICLE AND HAVE BEEN OFFERED LESS THAN HALF OF WHAT THE VEHICLE BLUE BOOKS FOR . WE WOULD LIKE THIS PROBLEM ADDRESED
Mileage: 95,000
MY EXPLORER HAS HAD AN EXHAUST SMELL IN THE PASSENGER AREA. I HAVE BROUGHT IT TO SEARS AUTO AND FORD DEALER AND BOTH TOLD ME THERE WAS NOTHING WRONG, YET I CONTINUE TO SMELL THE EXHAUST WHEN I AM DRIVING ON THE HIGHWAY AND UP HILL, WITH MY AC ON. I AM WORRIED ABOUT THIS PROBLEM SINCE I AM NOW SEEING THAT POLICE AND OTHER EXPLORERS ARE HAVING THEM SAME PROBLEM.
Mileage: 110,000
FUMY ODOR WHEN ACCELLERATE
WHEN I DRIVE WITH THE WINDOWS CLOSED FOR ANY LENGTH OF TIME I HAVE TO OPEN THE WINDOWS AND MANY TIMES I PULL OVER TO TAKE A BREATHER. I MENTIONED TO A FRIEND TODAY THIS PROBLEM AND HE TOLD ME HE HAD SEEN THE NIGHT BEFORE THAT THIS MODEL VEHICLE HAD MANY COMPLAINTS AS CARBON MONOXIDE MAY BE THE PROBLEM. I HAD THOUGHT ABOUT THAT BUT DISMISSED IT. IT DOES NOT HAPPEN WITH MY OTHER VEHICLES. I AM GOING TO BE VERY CAREFUL NOW BUT THIS IS RIDICULOUS. PLEASE MAKE FORD REPAIR THIS MAJOR SAFETY ISSUE.
Mileage: 90,000
FOUL SMELL WHEN DRIVING AND AIR CONDITIONER ON AT TIMES. HAPPENED MANY TIMES OVER THE LAST YEAR. EXCESSIVE SLEEPINESS WHEN DRIVING AND HAVE TO PULL OVER.
Mileage: 85,000
CAR WAS FINE THEN ALL OF A SUDDEN OVER HEATING SIGN WENT ON IN THE CAR . I PULLED OVER ON THE FREEWAY CALLED A TOW TRUCK BECAUSE I WAS TOLD NOT TO DRIVE THE CAR. I HAD IT TOWED TO MY HOUSE HAD A PROFESSIONAL MECHANIC LOOK AT IT AT MY HOUSE I WAS THEN TOLD THAT THERE WAS A LEAK AND THE WATER TANK WAS NOT HOLDING WATER BECAUSE OF IT. THE NEXT DAY I WENT TO MY CAR I TURNED IT ON AND CHECK ENGINE LIGHT WAS ON. I THEN TURNED OFF THE CAR CAUSE I DID NOT WANT TO CAUSE ANYMORE DAMAGE. THE MECHANIC CAME BACK TO MY HOUSE AND TOLD ME IT WAS NOW LEAKING WATER AND OIL TO TAKE IT IN RIGHT AWAY. I HAD NO PREVIOUS PROBLEMS WITH MY CAR UNTIL THAT POINT. I TAKE IT TO THE DEALER THEY TELL ME THAT IT WAS AN INTERNAL PROBLEM WITHIN THE ENGINE THAT I, THE DRIVER, COULD NOT HAVE KNOWN ABOUT UNLESS I WAS HAVING PREVIOUS PROBLEMS WITH THE CAR WHICH I WAS NOT. 230 DOLLARS LATER JUST TO TELL ME WHAT IS WRONG WITH THE CAR FORD IS TELLING ME THAT WATER GOT INTO THE ENGINE, TRANSMISSION, ALL OF THE FLUIDS AND PIPES. HOW DOES THIS HAPPEN WITH NO PREVIOUS PROBLEMS WITH THE CAR? I BELIEVE THIS ISSUE NEEDS TO BE RESOLVED I HAVE READ MANY REVIEWS ON THIS MODEL AND THIS ISSUE NEEDS TO BE RECALLED
Mileage: 93,000
THE REAR VIEW CAMERA SYSTEM STARTED SHOWING A REVERSE IMAGE TO WHAT IS ACTUALLY BEHIND US WITHOUT WARNING (THE VIDEO WAS SHOWING MIRRORED/BACKWARDS VIEW). THIS CAUSED US TO THINK SOMEONE WHO WAS ACTUALLY ON ONE SIDE OF THE VEHICLE WAS IN A SAFE PLACE, WHILE IN REALITY THEY WERE IN THE PATH OF THE VEHICLE. THE VEHICLE HAS LARGE BLIND SPOTS IN THE BACK SIDES MAKING AN ACCURATE PICTURE A MUST-HAVE
Mileage: 67,800
EXHAUST MAKING ME SICK,BAD SMELL LIKE ROTTEN EGGS INSIDE THE CAR EVERY TIME I TURN ON THE A/C AND MY KIDS GET SICK OF THAT SMELL
Mileage: 30
EXHAUST LEAK PROBLEM IN MY CAR WHILE THE AIR CONDITIONING IS ON OR WHEN I ACCELERATE. THE CAR SMELLS LIKE GAS CONSTANTLY, EVEN WHEN IT IS PARKED AND IN MY GARAGE. I AM TERRIFIED FOR MY THREE CHILDREN. WE HAVE TAKEN IT TO FORD TWICE ALREADY AND THEY CAN'T FIX IT AND EXPECT ME TO PAY FOR THE REPAIRS. NO WAY! WE ARE ALL SICK ALL OF THE TIME. I AM TERRIFIED TO EVEN DRIVE IT.
Mileage: 105,000
WITHIN THE PAST YEAR WE HAVE SMELLED ROTTEN EGGS IN THE CAB OF OUR EXPLORER ON SEVERAL OCCASIONS BUT ASSUMED IT WAS NOTHING. UPON READING AN ARTICLE ABOUT AN INVESTIGATION INTO CARBON MONOXIDE SEEPING INTO THE CAB WE ARE EXTREMELY NERVOUS. WE HAVE TWO SMALL CHILDREN. THIS ALWAYS HAPPENS WHEN THE BEHICLE IS DRIVING.
Mileage: 101,567
SINCE I GOT MY EXPLORER IN DEC 2014 OFF AND ON I'VE HAD AN ISSUE WITH A FOUL SMELL IN THE CAR. SINCE IT WOULD COME AND GO I JUST WOULD USE MORE AIR FRESHENERS WHEN IT HAPPENED. BUT RECENTLY IT HAS GOTTEN MUCH WORSE! THE SMELL NOW IS UNBEARABLE ,I'VE BEEN RECENTLY DEALING WITH REAL BAD HEADACHES AS WELL. THE CAR ONLY HAS 64K MILES AND NOW AFTER SO RESEARCH I SEE IT'S A PROBLEM WITH OTHERS ALSO! I NEVER USED TO LIKE FORD BEFORE BUT THE LOOK OF THIS ONE CAUGHT MY EYE. I SHOULD'VE STAYED AWAY, THIS PURCHASE WAS A HUGE MISTAKE! UNTIL I CAN GET RID OF THIS CAR MY KIDS WILL NOT RIDE WITH ME IN IT AGAIN. THIS HAPPENS BOTH WHEN I'M DRIVING AND WHEN I PARK AFTER DRIVING. IT SMELLS AND SMOKE COMES FROM UNDER THE CAR WHEN I STOP AT RED LIGHTS
Mileage: 39,000
FREQUENT STRONG EXHAUST SMELL IN THE CAB, WORSE AFTER DRIVING FOR AN EXTENDED PERIODS OF TIME AT HIGHWAYS SPEEDS THEN SLOWING DOWN OR STOPPING AND SITTING WITH THE ENGINE RUNNING
Mileage: 50
STRONG ENGINE EXHAUST SMELL IN VEHICLE CABIN WHILE DRIVING, DURING ENGINE OPERATION ABOVE 3000-3500 RPM WITH WINDOWS CLOSED AND CLIMATE CONTROL ON. OUTSIDE AIR ON OR OFF SEEMS TO MAKE NO DIFFERENCE.
Mileage: 51,000
WHILE DRIVING AND ESPECIALLY AFTER, THERE IS A BURNING HAIR SMELL THAT IS IN THE CAR AND WHEN YOU STEP OUTSIDE THE CAR IT IS VERY STRONG IN THE ENGINE. UPON LEARNING OF THE CLASS ACTION LAWSUIT TOO LATE, IT HELPED MAKE SENSE WHY I WAS SMELLING THE "BURNT HAIR" SMELL WHEN I RAN THE HEATER AND/OR AC. THIS WAS ANYTIME I DROVE THE CAR WHETHER HIGHWAY DRIVING OR AROUND TOWN.
Mileage: 83,000
WE HAVE EXPERIENCED CLEARLY DISCERNIBLE EXHAUST GAS LEAKS INTO THE CABIN OF THE 2011 EXPLORER, WHICH ARE MOST NOTICEABLE WHEN ACCELERATING. WE TOOK THE VEHICLE TO THE LOCAL DEALERSHIP RECENTLY, AND THEY IMPLEMENTED A TSB FROM FORD THAT INVOLVED ADDING SMALL VENTS IN THE REAR DOOR AREA. THE DEALERSHIP COULD NOT TELL US IF THIS WOULD ACTUALLY RESOLVE THE ISSUE. AND WE HAVE NOT DRIVEN THE VEHICLE SINCE THAT TIME, SO DON'T YET KNOW IF THE PROBLEM HAS BEEN RESOLVED BY THE TSB IMPLEMENTATION.
MY WIFE HAS A 2011 FORD EXPLORER. IT WAS AROUND CHRISTMAS WHEN WE NOTICED THAT GIFTS IN THE BACK STORAGE AREA WERE SOAKING WET. I REMOVED THE SPARE TIRE AND IN THE SPARE TIRE HOLDER WAS APPROXIMATELY 2 INCHES OF WATER. I SEARCHED WATER LEAKS ON THE INTERNET AND WAS OVERWHELMED HOW MANY PEOPLE HAD THE SAME TYPE OF PROBLEM WITH THERE 2011 EXPLORER. I TOOK IT TO A DEALER AND FILED A CLAIM WITH OUR INSURANCE. NEITHER WOULD COVER THE DAMAGE. THEY BOTH SAID ITS FAULTY SEAM SEALER AND WAS OUR RESPONSIBILITY. THIS IS SO RIDICULOUS. ITS A 5 YEAR OLD VEHICLE.
Mileage: 75,000
EXHAUST FUMES IN CAB UNDER HARD ACCELERATION
THERE ARE ALLOT OF ISSUES GOING ON WITH THE TRUCK WE HAVE JUST HIT AROUND 70K MILES, THIS STARTED A FEW MONTHS AGO THE PASSENGER BACK DOOR IS NOT LATCHING CORRECTLY UPON BEING CLOSED. THE WHOLE ELECTRICAL SYSTEM HAS BEEN FAULTY FOR SOME TIME NOW A/C DOESN'T WORK CORRECTLY/ REMOTES AND LIGHTS ON CAR ON CONSTANTLY FLICKERING... HAPPENS WHILE VEHICLE ISNT IN MOTION AND WHEN IN MOTION
THE CABIN FILLS WITH VERY STRONG EXHAUST FUMES WHEN DRIVING OR USING AIR CONDITIONER. IT GETS WORSE WHEN GOING UP A HILL OR ON HIGHWAYS.
Mileage: 95,000
EXHAUST/BURNING SMELL COMING THROUGH HVAC VENTS UNDER HARD ACCELERATION. HAS BEEN A CONSTANT PROBLEM SINCE OWNING THE VEHICLE.
Mileage: 85,000
THE STEERING HAS NEVER WORKED CORRECTLY, SOMETHING JUST DOES NOT FEEL RIGHT WITH THIS VEHICLE. ALSO - THE SYNC SYSTEM DOES NOT WORK CORRECTLY AND THE SCREEN RANDOMLY REBOOTS AND IS NOT WORKING CORRECTLY. LASTLY THE CAR SYSTEM DOES NOT RECOGNIZE WHEN KEYS ARE IN THE CAR, SO EVERY TIME YOU GO TO START THE CAR DOES NOT WORK. HOW THIS IS UNSAFE - IS IN COLD WEATHER YOU HAVE YOUR KEYS IN HAND AND THE CAR WILL NOT START, WHICH MEANS YOU COULD BE LEFT IN THE COLD AND THE CAR WILL NOT START. THIS IS NOT SAFE.
UPON HEAVY ACCELERATION SUCH AS WHEN PULLING ONTO A HIGHWAY, OR PASSING ANOTHER VEHICLE ON THE ROAD, AN EXHAUST/FUEL SMELL WILL ENTER THE VEHICLE AND BE VERY NOTICEABLE TO EVERYONE IN THE VEHICLE. THIS OCCURS MOSTLY WHEN THE AIR CONDITIONER IS ON, ON RECIRCULATION. MY WIFE (PRIMARY DRIVER OF THIS 2011 FORD EXPLORER) COMPLAINS OF A LOT OF HEADACHES AND I AM BEGINNING TO WONDER IF SHE IS GETTING CARBON MONOXIDE POISONING FROM DRIVING THIS VEHICLE DAILY. WE ARE GOING TO BUY A CO2 DETECTOR TO SEE IF THIS IS IN FACT TRUE.
Mileage: 44,000
EXHAUST FUMES ENTER THE CABIN THROUGH THE VENTILATION SYSTEM, UPON ACCELERATION AND ON INCLINES.
Mileage: 60,000
EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT WHEN THE AC IS RUNNING AT HIGHWAY SPEEDS AND AT ANY SPEED WHEN THE ENGINE IS TAXING IE GOING UP A STEEP GRADE.
Mileage: 83,000
STRONG EXHAUST ODORS IN THE OCCUPANT COMPARTMENT, NOTICEABLE WHEN THE VEHICLE IS OPERATING AT FULL THROTTLE OR WHEN THE AIR CONDITIONER IS SET TO RECIRCULATE AIR. BROUGHT IN MULTIPLE TIMES TO FORD DEALERSHIP, HAD FORD REPAIR ITEMS SPECIFIED ON THEIR TSB. STILL NOTICEABLE EXHAUST ODOR, RETURNED TO DEALERSHIP, DEALERSHIP VERIFIED REPAIRS AND STATED THEY COULD DO NOTHING ELSE. STILL NOTICEABLE EXHAUST ODOR COMING INTO OCCUPANT COMPARTMENT.
Mileage: 70,000
LAST NIGHT I HAD DONE MY FIRST FULL THROTTLE APPLICATION EVER. SUBSEQUENTLY I RECEIVED THIS STRONG SMELL, SO STRONG THAT I COULD BARELY BREATHE IN THE CABIN. IT SMELLED AS IF THE VEHICLE WAS ON FIRE. I SLOWED WAY DOWN TO MAKE SURE THERE WERE NO FLAMES ANYWHERE. COME TO FIND OUT THROUGH INTERNET RESEARCH, IT WAS CARBON MONOXIDE, GIVEN THE STRENGTH OF IT I'M PRESUMING A SIGNIFICANTLY UNSAFE LEVEL.
Mileage: 80,000
EXHAUST FUMES IN CABIN WHILE EXCELRATING IN PASSING GEAR, STRONG FUMES COMES THREW THE A/C SYSTEM. THIS ALSO HAPPENS ANYTIME YOU EXCELRATE. WE HAVE HAD THE VECHILE IN THE DEALERSHIP THE FIRST WEEK WE BOUGTH, A NUMBER OF TIME FOR THIS PROMBLE
BACK UP CAMERA IS FAILING ON THIS MODEL. EVERYONE I TALK TO THAT HAS A FORD EXPLORER 2011, 2012 HAS HAD THIS PROBLEM
Mileage: 56,000
REGARDS FROM THE FIRST YEAR I PURCHASED I HAVE ENTERED THE EXHAUST AREA OF THE CABIN. FROM THE FIRST YEAR, SERVICE, PEOPLE WHO ATTENDED ME IN THE FORD DEALER, TOLD ME I COULD NOT FIND A CAUSE OR THAT WAS PART OF THE DESIGN OF THE UNIT. I GOT TO TAKE IT TO 2 DIFFERENT DEALERS WHENEVER I'M DRIVING AND PRESENTED ME HAVING TO CLIMB DOWN OR UP A HILL, IT IS WHERE THE PROBLEM ARISES. I MAY HAPPEN IN THE EXPRESS OR NORMAL ROADS. THE ONE LAST VISIT FOR A RECALL, RETURNED TO DISCUSS THE PROBLEM AND NOW TELLS ME IT COSTS ME $ 600 FOR THE REPAIR MEMO I GET HOW TO WORK WITH THE PROBLEM. I HAVE TROUBLE BECAUSE THEY SPENT 36,000 MILES. MY COMMENT IS THAT FROM THE FIRST YEAR'VE BEEN REPORTING THE PROBLEM AND DID NOT HAVE ANY KIND OF SOLUTION. THE SMELL IS NOW VERY OFTEN AND TRULY BOTHERS TO GUIDE AND MUST REPRESENT A HEALTH PROBLEM.
Mileage: 5,000
I WANT TO STATE THAT MY TRUCK DOES THE SAME THING AS REPORTED IN THIS PROBLEM. THE SMELLS GETS REAL BAD IN THE CABIN WHEN ENTERING HIGHWAY OR CROSSING VEHICLES NHTSA ACTION NUMBER: PE16008 COMPONENT(S): ENGINE AND ENGINE COOLING , STRUCTURE
HAVE HAD VEHICLE CHECKED NUMEROUS TIMES FOR ISSUES WITH THE GPS SYSTEM. THEY HAVE RESET AND RUN UPDATES, BUT MOST OF THE TIME I AM TOLD THERE IS NO PROBLEM WITH IT THAT THEY CAN FIND. WHILE DRIVING THE GPS SYSTEM PLACES THE CAR OUT IN A POND, THE MIDDLE OF A FIELD OR SOME WHERE OTHER THAN WHERE MY CAR IS PHYSICALLY LOCATED. THE PROBLEM IS SO BAD THAT I HAVE PURCHASED A TOMTOM TO REPLACE THE USELESS SYSTEM THAT I PURCHASED. FIRST OCCURRENCE DATE AND MILEAGE IS LISTED.
Mileage: 18,747
VEHICLE FAILED TO GENERATE HEAT TO EITHER THE PASSENGER COMPARTMENT OR TO DEFROST OF FRONT WINDOW. IN VIEWING YOUTUBE THIS APPEARS TO BE A VERY COMMON OCCURRENCE WHICH FORD WILL CORRECT ONLY DURING THE VEHICLES WARRANTY PERIOD UNDER TBS 12-1-8. ONCE PAST THE WARRANTY IT FALLS UPON VEHICLE OWNER TO BARE THE COST FOR REPAIR.
Mileage: 45,200
I BEGAN EXPERIENCING PROBLEMS WITH THE STEERING WHEEL MOUNTED CONTROLS WHILE DRIVING, WHICH WERE INTERMITTENT. FIRST, THE VOLUME BUTTON FAILED AND THEN CRUISE CONTROL FUNCTIONS FAILED. THE CRUISE CONTROL WOULD SOMETIMES CANCEL ON ITS OWN, CAUSING A SUDDEN UNEXPLAINED LOSS OF SPEED WHILE I THOUGHT IT WAS ENGAGED. THE "RESUME" AND "CANCEL" BUTTON FUNCTIONS ALSO SWAPPED. "RESUME" WOULD CANCEL THE CRUISE CONTROL AND "CANCEL" WOULD RESUME CRUISE. I ONLY FIGURED THIS OUT AFTER PRESSING CANCEL WHILE IN CRUISE CONTROL TO SLOW THE CAR FOR TRAFFIC AHEAD OF ME AND IT DID NOT RESPOND OR SLOW THE CAR. THE CAR CONTINUED AT ITS SET SPEED UNTIL I HIT THE BRAKES TO SLOW IT. THE DIAGNOSIS FOR THE PROBLEM WAS THAT THE CLOCK SPRING HAD FAILED AND IT WAS REPLACED. I FEEL THIS IS A SERIOUS SAFETY CONCERN, ESPECIALLY SINCE THE DRIVER AIR BAG MAY HAVE ALSO BEEN AFFECTED. THIS CAR HAS ONLY 43,000 MILES ON IT. THE FIRST TIME I TOOK THE CAR IN FOR SERVICE, THEY REINSTALLED SOFTWARE WHICH DID NOT FIX THE PROBLEM. I DO NOT YET HAVE THE INVOICE FROM THE REPLACEMENT OF THE CLOCK SPRING BECAUSE IT HAS NOT YET BEEN PAID WHILE I TEST THE REPAIR. THE CLOCK SPRING DID APPEAR TO FIX THE PROBLEM. THE CAR WAS REPAIRED AT PERRY FORD IN SAN LUIS OBISPO, CA.
Mileage: 43,000
WHILE DRIVING AT 35 MPH GOING STRAIGHT AHEAD, THE CAR SUDDENLY SHIFTED INTO REVERSE, CAUSING THE VEHICLE TO SKID TO A STOP, THIS LOCKED UP THE FRONT AND REAR WHEELS SKIDDING ON THE PAVEMENT. THERE WAS TRANSMISSION FLUID ON THE GROUND WHEN IT WAS TOWED TO THE DEALERSHIP. ALSO THE REAR VIEW CAMERA CAME ON AT THE SAME TIME SO THE OCCUPANTS COULD SEE THE CAR BEHIND THEM, ALSO INDICATING THE CAR WAS IN REVERSE. THE TRANSMISSION LEVER/HANDLE WAS STILL IN DRIVE. I BELIEVE THIS WAS SOME TYPE OF ELECTRONIC MALFUNCTION, BUT NO WARNING LIGHTS CAME ON, AND ON THE COMPUTERIZED VEHICLE CHECK IT INDICATED NO MALFUNCTIONS, TEMPORARILY THE HILL ASSIST LIGHT CAME ON BUT WENT OUT SHORTLY BEFORE THE CAR WAS TOWED. THE CAR COULD NOT BE SHIFTED INTO ANY GEAR, NOR MOVE FORWARD OR BACKWARDS. THE FRONT WHEELS WERE LOCKED AND SKIDDING AS IT WENT ONTO THE TOW TRUCK. THE REAR WHEELS MOVED AT THIS POINT AND IT IS A FOUR WHEEL DRIVE VEHICLE.
Mileage: 94,000
WHEN ATTEMPTING TO PUT THE VEHICLE DOES NOT RECOGNIZE THE GEAR IS IN PARK. I NEEDED TO PUT BACK IN TO DRIVE AND PARK AGAIN SEVERAL TIMES AND MOVE SHIFTER FOR IT TO FINALLY RECOGNIZE THE VEHICLE IS IN PARK. THE VEHICLE WAS PURCHASED NEW IN 2011. THE FIRST TIME THIS OCCURRED AND WAS IN JULY OF 2013. IT WAS TAKEN TO THE DEALER AND THEY REPLACED THE GEAR SHIFTER AND BOX. THE SAME INCIDENT OCCURRED IN SEPTEMBER OF 2015. I HAD TO TAKE IT BACK TO THE DEALER AND THEY INSTALLED ANOTHER SHIFTER AND GEAR BOX ON THE VEHICLE. THIS WAS THE 3RD OVERALL GEAR BOX ON THIS CAR IN 4 YEARS OF OWNERSHIP. FORD DOES NOT RECOGNIZE AS AN ISSUE, HOWEVER, THERE IS A MAJOR SAFETY CONCERN WHEN SOMEONE THINKS THEY PUT THE CAR IN PARK, HOWEVER, THE VEHICLE STILL READS IT AS IN GEAR.
Mileage: 29,280
UNDER HARD ACCELERATION I GET A STING ODOR IN THE CABIN. IT IS LIKE AN EXHAUST SMELL INSIDE THE CAR. IT ALWAYS DOES IT ABOVE 3500 RPM.
Mileage: 42,000
THE NAVIGATION SYSTEM DOES NOT SYNC WITH THE ACTUAL LOCATION OF THE VEHICLE.....SOMETIMES OFF BY A FEW BLOCKS AND SOMETIMES OFF BY A COUPLE OF MILES. THIS POSES A SAFETY CONCERN WHILE DRIVING DUE TO DISTRACTION OF TRYING TO FIND YOUR LOCATION. THIS USED TO BE SPORADIC AND NOW OCCURS DAILY. CORPORATE AND FORD DEALERSHIP SAYS NO WARRANTY. THERE ARE THOUSANDS OF THIS SAME COMPLAINT ALL OVER THE WEB AND FORD CORPORATE TOLD ME THAT THE INTERNET IS NOT RELIABLE....REALLY? THE COMPLAINTS YOU CAN FIND ARE IN FORD FORUMS, GOOGLE, YOUTUBE TO NAME A FEW. VEHICLES AFFECTED ARE FORD/LINCOLN WITH NAVIGATION. FORD NEEDS TO OWN UP TO THEIR NAVIGATION SYSTEM FAILURE. THIS DEFINITELY FALLS UNDER A SAFETY RECALL WITH HIGH PRIORITY. OTHER CAR COMPANIES ARE TRYING TO FIX A POTENTIAL VULNERABILITY FOR HACKING INTO NAVIGATION TO PURPOSELY MIS-NAVIGATE SOMEONE.....FORDS PROBLEM IS THE NAVIGATION ITSELF...OWN UP AND FIX IT. THIS TYPE OF PROBLEM WHILE DRIVING MAY PRODUCE FATALITIES.
Mileage: 8,700
RIDING DOWN THE ROAD AT 60MPH THE TRUCK LOST ALL ABILTY TO MOVE. WRENCH INDICATOR CAME ON AND LIGHTS ON THE TRACTION KNOB WENT OUT. COASTED TO THE SLOW LANE AND THEN THE CAR OF AND BACK ON AND IT WORKED. LATER THAT NIGHT IN MY NEIGHBOR HOOD IT DID THE A SAME THING AGAIN. SLUGGISH TO RESTART.
Mileage: 57,000
WHILE IDLING AND WHILE GETTING CAR UP TO SPEED THE AC COOLING MAKES A WEAK SOUND AND DOES NOT PRODUCE COOL AIR. WHILE IDLING THE CAR OVERHEATS WHEN THE AC IS ON AND BLOWS HOT AIR. DUE TO THE EFFECT THIS IS A CAR WITH LESS THAN 60,000 MILES ON IT THE AC SHOULD STILL BE IN OPERATIONAL CONDITION GIVEN IT'S ONLY USED 2-3 MONTHS A YEAR SINCE OWNERSHIP. CAR WILL ALSO OVERHEAT WHILE IT'S BLOWING HEAT DURING WINTER MONTHS. ENGINE COOLANT IS AT OPTIMUM LEVELS AND CAR WILL SMOKE WHILE EXHAUST IS ON. THIS NEEDS TO BE ADDRESSED AND AN INVESTIGATION SHOULD BE DONE AS READING NUMBERS REVIEWS ON-LINE THIS IS AN ONGOING ISSUE WITH ALL FORD MODEL VEHICLES, AVERAGE COSTS TO REPAIR ARE OVER $2,000 TO REPLACE WHAT SHOULD BE A NEW AC SYSTEM, WE SHOULD NOT BE HAVING TO REPLACE THE ENTIRE SYSTEM DUE TO KNOWN FAILURE BY FORD.
Mileage: 55,000
ONCE THE CAR IS IN PARK POSITION MESSAGE WILL APEAR IN DASHBOARD "SHIFT IN PARK " ALSO WHILE DRIVING MESSAGE APEARS "NO KEY DETECTED"
Mileage: 25,000
VEHICLE SRS WARNING LIGHT ILLUMINATED AND EXTINGUISHED SPORADICALLY FOR SEVERAL DAYS BEFORE STAYING ILLUMINATED PERMANENTLY. THE DIAGNOSTIC CODES INDICATE FAILURE OF THE SUPPLEMENTAL RESTRAINT SYSTEM. TROUBLESHOOTING, RESEARCH, AND DIAGNOSTICS HAVE REVEALED POOR ELECTRICAL CONNECTIONS AT VARIOUS CONNECTORS THROUGHOUT THE VEHICLE FOR THE SRS SYSTEM. DEALER SERVICE HAS INDICATED POTENTIAL FAILURE OF THE ENTIRE SAFETY SYSTEM TO PERFORM ITS FUNCTION (PRE-TENSIONERS, AIRBAG DEPLOYMENT, ETC) IF THIS LIGHT IS ILLUMINATED.
Mileage: 40,000
I WAS DRIVING MY 2011 FORD EXPLORER ON THE CAUSEWAY- HEAVY TRAFFIC MOVING AT ABOUT 50 - 55 MPH. APPROACHING FIRST BRIDGE INCLINE, SPEED DROPPED TO APPROX 1 MPH CREEPING ALONG, ACCELERATOR PRESSED TO FLOORBOARD. ORANGE WRENCH ICON APPEARED ON INSTRUMENT PANEL. PUT ON HAZARDS TO NOTIFY TRAFFIC. CARS PULLING AROUND TRYING TO AVOID HITTING MY VEHICLE. NOT ENOUGH ROOM ON EMERGENCY LANE OF BRIDGE TO PULL COMPLETELY OUT OF TRAFFIC LANE - MADE IT TO TOP OF BRIDGE - COASTED DOWN HALF WAY IN EMERGENCY LANE AND LEFT LANE UNTIL REACHED BOTTOM OF BRIDGE AND COULD PULL OVER TO GRASSY SIDE OF ROAD. TURNED VEHICLE OFF. WAITED, THEN RESTARTED VEHICLE. DROVE DIRECTLY TO FORD DEALER WHO HOOKED IT UP TO COMPUTER AND FOUND NOTHING WRONG. THEY TEST DROVE IT, THEN CALLED TO SAY THEY COULD FIND NOTHING. I ASKED THEM TO SERVICE THE CAR AS IT WAS TIME. THEY KEPT THE CAR OVER THE WEEKEND TO SERVICE IT ON MONDAY 10/27/14 AND TESTED THE SYSTEM ONE MORE TIME- STILL FOUND NOTHING WRONG. I PICKED THE CAR UP 10/27/14 AND LEFT DEALERSHIP AT ABOUT 1230 AND BY ABOUT 1245 THE SAME THING HAPPENED AGAIN- NO ACCELERATION - JUST ABOUT 1 MILE AN HOUR AND VEHICLE RUNNING SLIGHTLY ROUGH- WRENCH APPEARED AGAIN. I PULLED OVER IN TO A PARKING LOT, TURNED THE ENGINE OFF; RESTARTED AND DROVE BACK TO THE DEALERSHIP. THIS TIME THEY RAN A DIFFERENT COMPUTER CHECK AND GOT A CODE THAT SUGGESTED BRAKES AND ACCELERATOR DEPRESSED AT SAME TIME. NO, I DO NOT TRY TO BRAKE AND ACCELERATE AT THE SAME TIME. THE SERVICE DEPARTMENT DROVE MY CAR FOR ABOUT 30 MILES TRYING TO RECREATE THE INCIDENT. THEY STILL CAN FIND NOTHING WRONG WITH THE VEHICLE. I PICK UP MY VEHICLE AFTER WORK TODAY. MY CAR RECEIVES REGULAR SERVICE AT THE DEALERSHIP AND IS NOT DRIVEN ROUGHLY. I AM CONCERNED THAT THIS COULD HAPPEN AGAIN. WRENCH ICON INDICATES POWER TRAIN ISSUE.
Mileage: 55,200
I AGREE ABOUT THE MICROPHONE ON THE MY TOUCH SYSTEM. IT PICKS UP WIND NOISE, AIR CONDITIONING/HEATING FAN NOISE & WHEN IT RAINS, DRIVER CAN NOT BE HEARD. IT SEEMS THAT THE ROOF DOES NOT HAVE INSULATION TO ALLOW THE DRIVER TO SPEAK TO THE MICROPHONE WITHOUT SHOUTING. I DID MENTION THIS TO THE FORD SERVICE DEPARTMENT AT OUR LOCAL FORD DEALER AND WAS TOLD THAT THIS IS THE WAY IT COMES FROM THE FACTORY. *KB
TL - THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHEN HE TRIED TO PRESSED THE BRAKE HIS FOOT REST ON A BAR THATS NEXT TO THE BRAKE PEDAL INSTEAD OF THE BRAKE PAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT WAS THE WAY THE VEHICLE WAS DESIGN AND THEY COULD NOT ALTER IT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60. PM
Mileage: 60